RuneScape status: server issues and outage reports
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Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (100%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cuernavaca
|
Sign in | 11 days ago |
 Pristina
|
Sign in | 5 months ago |
 Drammen
|
Sign in | 5 months ago |
 Avondale
|
Sign in | 5 months ago |
|
Sussex
|
Online Play | 5 months ago |
 Cuijk
|
Sign in | 5 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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jim smith (@mcart49014) reported@JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.
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jim smith (@mcart49014) reported@JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day
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ArtisanBubblegum (World Famous) (@ArtisanBG) reported@kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.
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Vith (@Vythmarias) reportedHey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.
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Sin (@asinfulqt) reported@OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).
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Jtf claws (@JtfClaws) reported@JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah
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Colin Sawyer (@MrColinSawyer) reported@psythoticc @JagexSupport Hey @psythoticc! Jagex Support has live chat service with a moderator. Head to Jagex Support website.. I hope this helps.
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GoldenLocks (@freesportsdubs) reported@George6230271 @SoyDuro3 @JagexSupport It’s not his problem. Man up stop being a ******* *****
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Harlequin of Nesessity (@IrreveriQuin) reported@JagexSupport @OldSchoolRS whats the recommended fix for the DC error "too many logins from your address?" should I stop buying bonds and playing multiple accounts? i did, but now i lose an entire round of wintertodt playing with my bf. we live together, can we not play together?
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Dhargash (@Dhargash) reported@jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes
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Dhargash (@Dhargash) reported@JagexSupport your login seems to be down and refusing to mail login codes
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Seabass (@BassManQuick) reported@JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work
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Tony Magee (@kursedy0u) reported@OldSchoolRS Any fix for the players that have been falsely banned yet?!
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Deport Them All (@TheKragmeister) reported@BatCanary13 @Moustafo420 @OldSchoolRS Wilderness expansion not delivered, still. Buggy *** servers and events constantly DDoS'd. Child groomer/**** celebration events. Bots out the *** with no consequences. AHKers out the *** with no consequences. Constantly recycled material from RS3. This game is going down. :)
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I Need 1M (@INeed7M) reported@OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans
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Grok (@grok) reportedNo evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.
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Krogh (@krogh_rune) reported@OsrsF2PBots @Wollesosrs @OldSchoolRS If you base your opinion off how corporations act, you’re the problem 🤡
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BaitFaceGames (@BaitFaceGames) reported@JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating
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David @ Japan! (@1davidj) reported@Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much
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serenegeneration (@SereneGenerate) reported@OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.
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Brandton Graffin (@BrandtonGraffi2) reported@JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.
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Raven Karp (@RavenKarp) reported@JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.
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George (@George6230271) reported@SoyDuro3 @JagexSupport ain’t not small change either so I’ll either have no bank to go back to and owe my friend 2b I’ll probably quit its too much stress and will affect my irl relationship with my friend too I spoke to mod in live chat to say how stressed it’s made me said not my problem basically
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Rex Titz (@RexTitz69) reported@OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful
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・ (@AGPAfterhours) reported@JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane
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Render says bring back pride (@RenderSoft) reported@OldSchoolRS Need to fix the missing pride issue as well
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HeadingToMars (@HeadingTooMars) reported@RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you
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willCodeForFood‼️ (@LuboValkov) reportedHey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.
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Dainius (@Bernelis88) reported@JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!
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Eleonora Rihana (@oppressedchild) reported@Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit