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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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ole-alexander
(@theMegakobie) reported
@JagexSupport my Mother has a problem she has gotten banned for real world trading and i wonder if there is a way we can get this resolved and get her unbanned. She has been playing that account on and off for at least 10 years and got very sad when she logged on and was banned.
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Buzzex
(@RealBuzzex) reported
@JagexSupport I cannot submit a ticket with that form as it asks me to login and I can't login! I require another way. Please read my replies
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Checkpoint.
(@iAmCheckpoint) reported
@JagexSupport I got banned for no reason? I literally start up my 2fa on my account and out of no where hours later I get a bot ban, yet I never noted??? Can you guys actually fix your game?
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King_Jim_Z
(@King_Jim_Z) reported
@PkdYourItems @KimShady415 @OldSchoolRS there was like 1000000000000000x better ways to fix revs than what they did. Also nerfing a pvp update because a group was successful at holding it down is pathetic and shows Jagex has no control over their game.
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Mitchell W Lewis
(@MitchellWLewis1) reported
I dont appreciate being ignore. I would just like to know if my ban appeal could be relooked at. Someone got onto my account and recorded them selves cheating just to get me banned. login use sstick mman username absolutefiend. @JagexSupport
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Eisi 🇦🇹
(@fennexiis) reported
@curtis_fugitt @OldSchoolRS There is none. How should they add new weapons on a higher tier when the one on tier 75 is absolutely busted and broken. It should've been nerfed way earlier though. I can understand that this nerf might be a bit too much, but it does need some kind of nerf.
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Sarah
(@Hahahaumno) reported
I don’t play @OldSchoolRS but it seems like their main problem is bots and they’re taking the tumblr approach to it. Doing nothing. Lol
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King_Jim_Z
(@King_Jim_Z) reported
@OldSchoolRS Glad we finally caved and stripped that terribly inconsistent, game ruining, glitch starting, world ending, capitol storming, and heinous 4 prayer bonus from the Tbow. What an absolute waste of time. Of all the things in this game to fix.
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Harry
(@HarrMerr) reported
Going to login in to RuneScape and equip a d chain so I can close a chapter in my life
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JagexHelpElf💙
(@JagexHelpElf) reported
@KellumDevon @JagexSupport Hi Devon, I am sorry, @JagexSupport do not use direct messaging. Are you able to outline the issue without revealing any account or personal details please?
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Reverbrony
(@reverbrony) reported
@OldSchoolRS the Dinhs nerf makes me feel sick. please stop trying to fix the wildy by weakening people who just want to ****. its all we’ve got. it’s like saying a tortoise is too powerful and needs a weaker shell. please find another way to make pvpers happy.
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Jagex Support
(@JagexSupport) reported
@xYaggy Hello, if you play RuneScape and OSRS on the same account then the info we ask you for will be shared between their profiles. If you play the different games on different accounts then you're potentially using the wrong login info to submit recovery attempts. ~Arjuna
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PF | **** Jab
(@Dick_Jab) reported
@JagexSupport Hi Onogoro, So I've tried, but I can't find the the right link(?) to send an appeal for my issue through the support site. It keeps redirecting me to useless lootscape guide rather than allowing me to send in a report.
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Jordan C
(@JorodanC) reported
@JagexSupport I’m still receiving the “too many login attempts” error message despite doing everything I can from home listed on the link you sent me last time I asked about this. Why can’t you just remove this altogether? I literally can only play about 10% of the time I try to.
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Driky🤓
(@Driky_) reported
@iAmCheckpoint @JagexSupport Really ******:( i think you should just contact cyber_hub_000 on ig he would fix it for you helped me also when i was having issue like this and it worked to my surprise
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Luna
(@Luna_a_a) reported
@JagexSupport Hey, I've been trying to create a new account, yet i always get the 'Access denied Error 15' screen. I've properly synced my pc time, and even used a vpn yet i can't seem to get it to work. Is there anything you could suggest to fix this?
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G Sko
(@GSko17) reported
@JagexSupport I was wondering if I could get my os rs account rolled back all the way to tutorial Island. I recently got unbanned after multiple major macroing offenses from 2013. Just wondering if this would be a service you would provide. The acc is; Mr Frodo007
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Bob F Blizz
(@ChasingTh3Bag) reported
@JagexSupport @Xuni15283732 man some of these nerfs coming are crazy this game is economy ran the problem with the game is because of bots and multiboxers running 50 accounts at once which is the problem. The Blowpipe nerf should not be nerfed by 30% that is crazyyyy
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Nep
(@YoungNeptunian) reported
@OldSchoolRS The fact that this isn’t being polled is absurd and on top of that you completely botched the dhide nerf as it’s main issue is in magic defense. This blowpipe nerf is way too harsh as well. Changing plates full helms etc is also insane. This is old school runescape not eoc land
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PeterPan
(@DickMuggah) reported
@lakeosrs @OldSchoolRS and I absolutely think completely removing the BP's functionality to do what it does now is a complete miss. New players have vastly harder times doing all kinds of tasks because jagex put off balancing an item for 6 years. just weaker darts seems a good fix to me.
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*****
(@haamu2) reported
@JagexSupport please unban me, my ban is 100% false, I have never broken any rules.
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Jerry
(@Jerry41450937) reported
@JagexSupport First I would like it to be unbanned and have it wiped from my account auto clicker isn’t even a bot this needs to be changed, I promise more than half of everyone playing has used it one way or another because the skills required way to many clicks to get level 99 FIX ASPA!!
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W
(@westicles902) reported
@OldSchoolRS But the duel arena? One of the biggest problems in the entire game hands down, Causing scams, rwt, gambling addictions, ddosing etc.? "Nahhhhh that's fine, we really gotta ruin the blowpipe first! Without polling it ofcourse, because we know there's no way it would pass a poll"
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Checkpoint.
(@iAmCheckpoint) reported
@JagexSupport I got banned for no reason? I literally start up my 2fa on my account and out of no where hours later I get a bot ban, yet I never botted before?? Can you guys actually fix your game?
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Xuni
(@Xuni15283732) reported
@JagexSupport but does that mean those players who crash pumping str worlds will get punisment?!?! here is like 300 people who wants to know!
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yes
(@_orbitspace) reported
@RooK_AF @OldSchoolRS @JagexAyiza Yeah Ironman meta I guess and nylo range waves are doable with steel knives so I guess outside of Ironman dps it's not a huge issue
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Richard Wiggler
(@ReverendPopoff) reported
@Ragnarok_FGC @VENOMCARNAGE777 RuneScape had a better filter than NRS. Replacing the I with an l is like the oldest bypass in the book. But honestly this wouldn’t have blown up so hard if it wasn’t for the TitaniumTigers thing. Now I feel like you’re gonna see a lot more until they fix it.
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Mason Ruocco
(@RuoccoMason) reported
@Lavish_PvM @OldSchoolRS As I said, I was playing mobile. Clearly it was a mistake. The only problem is I can’t prove it and they won’t show what they claim to be a bot. They will track ip but if it’s somewhere else I stay banned and they say your account is your responsibility. Nice system
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Swiftmend
(@SwiftmendRS) reported
@OldSchoolRS Honestly with 8 years coming up, i think it's pretty despicable that your biggest flaw in your company hasn't been solved yet. You have twitter as your only form of customer service. Build a team dedicated only to customer service and dealing with people who actually need it.
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Ashindice
(@Ashindice) reported
@Dir_Aks I'm trying to see if I could find better purchases than RuneScape Membership for the next 365 days because that one micro-transaction stunt they pulled just sent me over the edge with their task system. "Make a problem, solve it easy with money" 🙃