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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Lexie
(@LexieIsGaming) reported
@JagexSupport hello I am trying to log into my old school runescape account and it won't let me even though I am entering the correct login info.
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Pibbler
(@Pibbler1) reported
@JagexSupport Today, I got hit with the too many login attempts, and it turns out I am being targeted for being a wealthy raider, it's happened to a few of my friends aswell... Some of them haven't been able to log in for over a week, is there anything we can do?
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Zach Bartok
(@BartokZach) reported
@JagexEasty @RuneScape Update is broken ...can’t load game. 😭
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Conor Featherstone
(@ConorFev) reported
@JagexSupport i have a problem my authenticator wont work on one of my accounts, i already have it on 2 and im not sure why
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Berry van Ameijde
(@AmeijdeBerry) reported
@JagexSupport Dear Jagex, i have send varioua messages about this problem. I have lost my main account due losing my authenticator code. And the email that the account is on is deleted. I tried recovery various times but it gets denied. I have all passwords, and security answers
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mød pajeet
(@jagexpajeet) reported
@Low_EHP @OldSchoolRS I’ve investigated the problem — while it appears that I don’t care, I also don’t give a ****. Hope this helps
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sheebs
(@ancienteffigy) reported
it isn't an update monday in runescape if the game isn't ******* broken one way or another but this time we can't even log in lmao
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Doppelganger
(@Doppelg72638842) reported
@OldSchoolRS Not worth. I cannot even play because of "too many login attempts" for 5 days until now. It was working one day....
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Lord_Voldemort
(@Himom80) reported
@JagexHelpElf @JagexSupport yes i have tried that, however i multi-account, 12 accounts, 5 got perma banned, 1 got a temp ban, and the other 6 were just fine, so something is wrong with your system. it would prolly be a simply fix if some1 could look into it. thanks
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Eric Trimble
(@erictrimbs) reported
A multimillion-dollar org with a login page ripped from runescape - I might have just found my place in the world
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grahamite
(@graham1te) reported
@HackermanAce Yes they are, don't know about runescape but everything else is on gcloud. If the outage is longer than 2 hrs it might matter but otherwise I think it's not so important for the stock price.
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sandy72
(@sandy7241440654) reported
What is up with these 48h bans? My ironman account got flagged for botting but I clearly haven’t botted on my account. Could this be reviewed since I don’t want this mistake happening again for permanent ban. Also I have heard I am the only one with this problem... @JagexSupport
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Serean
(@SerrysLilWorld) reported
@RuneScape Whenever a new yak track is released I always get the same problem logging in.
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Lub
(@LubDPSMELEE) reported
@JagexSupport any chance i can get a steam key? been locked out of my account now for 12 days '2 many login attempts'
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Ka Sien
(@ChefKaSien) reported
@JagexSupport My account has been hijacked! My password and registerted e-mails have been changed by the hacker. I still have access to my OSRS login e-mail, but unable to get a password reset because it is sent to the hackers new registered e-mail. Please help, my bank pin wont last 3 days!
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Decimatorz
(@TheSilentVorteX) reported
@JagexEasty @RuneScape Is there a problem? Can't load RS client check firewall "(7,28)"!
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McNurgon
(@mcnurgon) reported
@RsnKat @FollowNanashi @RuneScape can login again
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Mr Greenstuff
(@NeilBosher) reported
@RuneScape Don't release new content. Fix the graphics issue from a couple weeks ago that is still broken!
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G K
(@AstroBeirut) reported
@RuneScape Stop scrolling, login down here too
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Jay
(@Jay37735864) reported
@OldSchoolRS Let's try fixing the S pen issue on Samsung devices
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RShelpPL0X
(@shelp_x) reported
@JagexSupport @JagexAsh I am getting the Zezima treatment, I been getting bombarded with password change requests and the "Too many login attempts from your address. Please wait 5 minutes before trying again." Message, i have 2fa on account and email. What do?
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ella⁷ 💜🐰 @ tales of the rays goated
(@IIoydirving) reported
every time i runescape post i'm like "literally no one followed me for this" yet i still make it everyone's problem anyway
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RS-Idiopathy
(@IdiopathyRs) reported
@JagexSupport Do you have suggestions on how I can fix this nonexistent urn bug? I've tried looking online and the only possible (but wrong) suggestion is the urn in the Dimension of Disaster quest. And I've submitted the bug report too. To clarify the bug (next post):
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GingerJase
(@RealGingerJase) reported
@JagexSupport is there any current issues with Runescape as I'm unable to open it from mobile or steam?
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Long crypto
(@omashadeynum1) reported
@JagexSupport I then signed back into your site to, once again, click cancel on my subscription. Having customer service bottled necked to forcing your PAYING customers into asking their questions publicly on TWITTER is highly unprofessional and your
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LazyMoney
(@LazyMoney6) reported
@JagexSupport I would really like you to take a look at the case again. The account must have some suspecouis login in or something.
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Ase_Walter
(@WalterCahail) reported
@Bamfz1 @JagexSupport @JagexAsh I see just one problem with your logic mate. Bugs the **** outta me with this community. If you left your spot, be it to bank or any other reason, you no longer have a claim to that world, start hopping. The game and it's contents DO NOT belong to you. Quit whining.
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Zach Bartok
(@BartokZach) reported
@Scorpy11 @RuneScape Yeah the update b4 last literally screwed a ton up...started saying drivers were 2 yrs old..when theyre updated everytime I need to update them..Freezing..you name it...And never had an issue the 2 years I’ve been back.
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Arima
(@Tim39780652) reported
@RuneScape Yup it's a Monday update...i can't login.
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HazzaBTV©
(@HazzaBTV) reported
Hey is anyone else experiencing login issues for @RuneScape ? Myself and @jimjohnsson1 are