Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (63%)
-
Online Play (25%)
-
Matchmaking (6%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
ShiAnna
(@ShiAnnaJames) reported
@Warded_Man12 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
-
ShiAnna
(@ShiAnnaJames) reported
@TeaSniffers @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
-
prince moses
(@shortboicomics) reported
@TrevorJ77586878 @JagexSupport Why not try #robert_spywizerd on Instagram they can fix issues like that.
-
ShiAnna
(@ShiAnnaJames) reported
@NoxchiBorz77 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
-
OSRS Toxicity Extrusion Device
(@Odablocker) reported
@MortemBy187 @zingstahh @JagexSupport “I can’t login outside the launcher” ok bud, hope you get banned.
-
Bader ibrahim
(@Baderib94211130) reported
@JagexAsh Hi sir , i am a Old school runescape player , my username is “Vx06” , i think i got permanently muted 3 days ago, and my appeal was denied, please help me getting unmuted i,ve learned my lesson to not curse people randomly. Thank you for your service.
-
Roo K
(@RooK_OSRS) reported
Seen so many late game irons wiped lately. I wish people would be more transparent about the details. Are they phished, recovered, poor email or acc security, jagex account issues? Just hate seeing 4+ year old accs cleaned and no support from @OldSchoolRS
-
Mick
(@Pluto88) reported
@JagexSupport How would I reclaim a name reserved for me? Keep getting an error, I use it to log on and it was my name for 2001-early 2014, I have the emails and yes account warnings (I said Youtube in chat) to show its mine. Not sure why my name was even changed.
-
nicholas brown
(@Gone_Nutty) reported
@MrMezMorris @JagexSupport @MortemBy187 That’s because money is more relevant then you even if you’ve been paying membership for 20 years they couldn’t care less about you the company is complete garbage and contact support never works they give you a run around with attached links that don’t match the issue
-
ShiAnna
(@ShiAnnaJames) reported
@AnthonySinclare @JagexSupport @JagexTwisted Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
-
followthechart
(@followthechart9) reported
@JagexSupport Is it possible for you to DM me an email that I can contact support on please? I can't do what I need via the self service support...
-
ShiAnna
(@ShiAnnaJames) reported
@ialways19780047 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
-
Israel Isbell
(@israel_isbell) reported
@JagexSupport unable to unlink my third party login, the website is behaving as if a server is down. Can you confirm if anything is having maintenance or errors right now? I'm trying to use the launcher on a new account and unable to unlink a third party login to be able to do so
-
أحمد
(@angelwee6) reported
@JagexSupport when are you gonna fix the bug in unwelcome guests
-
Blessed
(@Ble_ssed741) reported
@hanniwilgrector @JagexSupport Complaining here won't solve the problem message #ballenfix on Instagram He's legit he can counter any problem relating to your playstation and Activision!!
-
prince moses
(@shortboicomics) reported
@israel_isbell @JagexSupport Why not try #robert_spywizerd on Instagram they can fix issues like that.
-
Ryan
(@Ryan_00295) reported
@NoxchiBorz77 @JagexSupport Message astro2codes on Instagram their team fix this kind of problem
-
Felix J. Bourdon
(@FelixJBourdon) reported
@RuneScape @JagexSupport @Jagex This game is literally unplayable always crashing every 10 to 20 mins and when it does if you don't refresh the computer it gets pixelated. Does not matter if you use the Rs client, the launcher or Steam it will crash.
-
prince moses
(@shortboicomics) reported
@AndyDurkacs @JagexSupport Why not try #robert_spywizerd on Instagram they can fix issues like that.
-
Jan
(@JanDenhaagg) reported
@JagexSupport still no reply. ITS locked but I got the credentials. Why cant I login Why are my appeals denied since I used litteraly everything i remember. Diffrent setups everytime all come to same conclusion. Clearly automated system is broken.. makes me furious tbh....
-
tiddy
(@ryuds0099a) reported
@Pluto88 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixer on instagram when I had this issue you should send him a message request right away
-
1 in 400 Trillion 🇯🇲
(@1stGrandMaster) reported
@JagexSupport is there an issue enabling Authenticators at the moment? Been trying for quite some time now and it’s telling me the page isn’t working.
-
ShawwT
(@NYCuBuggin) reported
@MrMezMorris @JagexSupport @MortemBy187 I’m confused? I have zero issues with this on mobile. What problem are you having?
-
🃏
(@UtdBallers_) reported
@JagexSupport hi I can’t login on mobile since I’ve used the jagex launcher- what details do I need to log in now?
-
ESS XI
(@ESSXI3) reported
@TatterESO @JagexSupport You are not facing this only got this problem yesterday but was referred to VAN_KAYLA5 on Instagram and he was helpful
-
Manablock
(@Manablock) reported
@JagexSupport I understand that, but the original appeal to this was over 15 years ago. There's been times where this issue had hindered my account and enjoyment of the game, could this please be investigated further?
-
scotch
(@scotch269) reported
@Sean92437953 @JagexSupport @JagexTrident Java_unban on Instagram is here to help lower the level of banned accounts,it worked I was having the same issue with my account.
-
prince moses
(@shortboicomics) reported
@TheNixx976015 @JagexSupport Why not try #robert_spywizerd on Instagram they can fix issues like that.
-
Maze
(@mazezity) reported
@BabaOsrs54040 @JagexSupport Hate having issues with your accounts and support services won't help much?? Contact @j_stackz1 to help.
-
Envy
(@SkyCladDrifter) reported
@JagexSupport Does the new Jagex account system mean that you can login using an email address login different original one? My original email brings up bad memories and is the reason I stopped playing years ago, so this would get me to start playing again :)