RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (79%)
• Online Play (7%)
• Glitches (7%)
• Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	11 days ago
San Francisco	Sign in	20 days ago
Manchester	Sign in	20 days ago
Urbandale	Sign in	25 days ago
Sydney	Sign in	1 month ago
Upton	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wilfred_xoftlife (@Wilfred14406093) reported 3 minutes ago

  @Jerryro49754577 @primegaming @JagexSupport Waiting for them to respond😓😓,is heart breaking Really sorry dear actually had that same issue with my account cause it was my business account I couldn't let it go,but I got it back with the help of cyber_analyst233   on Instagram  his like an external help

• 
  VxT (@VxTOSRS) reported 3 minutes ago

  @Sir_Robro @_JMiddd @JagexSupport I mean, you're not wrong, but I don't think the content devs/artists etc. can help much with this issue, so stopping other updates doesn't help.

• 
  Jack (@_JMiddd) reported 5 minutes ago

  @JagexSupport Do you not think the ideal outcome for people who paying to play the game would be to just fix the problem? We shouldn’t have to go out of our way trying 30 fixes to just get around a massive problem at your end, this is a joke

• 
  sam harounian (@HarounianSam) reported 13 minutes ago

  @JagexSupport i am still having issue logging in can you all players to change there login username email ?

• 
  Wheels3183 (@wheels3183) reported 15 minutes ago

  @JagexHelpSamo It was not a phishing email. My account details were leaked and I cannot login because of "too many log in attempts" I submitted a ticket via the official runescape website and have received a response from one of your staff. However, I am still unable to log on

• 
  NGB killua⚡️ (@pothead261) reported 16 minutes ago

  @OldSchoolRS this lag is getting old guys come back😩

• 
  Nosferatu8 (@ObsidianStudio2) reported 16 minutes ago

  @JagexSupport Thanks for not answering me. The EU consumer rights directive will enable me to sue you guys because you won't provide a full scale customer service and also make false accusing me with cheating, and banning me also a defamation which is against the laws.

• 
  Max McCollin (@MaxMcCollin) reported 16 minutes ago

  @JagexSupport Hello. I've not bought membership on the wrong account. I'm having issues with linking Amazon and RS account. I've been playing Runescape for over 17 years and this is absolutely beyond me that I cannot get a proper Customer Support for something I pay. Can I please just get help

• 
  ❄️ Sapphi ❄️ (@bluetifae) reported 17 minutes ago

  Solo bossing feels so boring to me these days. I really can't be motivated to start an hour of EDs or anything, and end up chatting for a good few mins between 3-4 Raksha kills. It's not as much a problem with slayer. I could happily do that for hours. #runescape

• 
  Micheal (@Friendlygymgoer) reported 19 minutes ago

  @JonathanVanCam2 Be wary of phishing emails though. The Steam beta invitation email will contain your RuneScape name, a Steam key, and it will contain links to the FAQ. It also won't ask for you to enter your login details anywhere.2/3

• 
  Wailord ex (@WailordE) reported 20 minutes ago

  @JagexSupport my accounts got falsely banned on dec 10th by logging into osrs during a ddos attack. I want something done, I want this issue resolved.

• 
  moreno (@uaua2) reported 20 minutes ago

  @JagexSupport Hello, currently having a problem logging into my account, it's telling me too many login attemps from my address... RSN: Moreno

• 
  🎃 (@Arnold_H) reported 24 minutes ago

  @JagexSupport “Too many login attempts “ can’t log in my main acc on PC.. only works on mobile but my alts can log in all... my main stuck with mobile only.... i want play on PC, please help

• 
  Zach (@Zach20096028) reported 25 minutes ago

  @JagexSupport I've updated and tried uninstalling and reinstalling nothing works the only thing I can think of is I tried using my gmail to login and it made a new account with the same email and its confused

• 
  ayymii (@AmiiGracee) reported 27 minutes ago

  @JagexSupport I know my email and password however the issue I'm having is that when i put those creditentials in it logs a new account on and asks me to create a name.... Should be Amy Grace

• 
  Jack (@_JMiddd) reported 31 minutes ago

  Too many login attempts **** needs to stop, what is wrong with this game ?? Is it not blatently obvious its a massive problem for thousands of people ? @JagexSupport

• 
  Max McCollin (@MaxMcCollin) reported 33 minutes ago

  @JagexSupport I cannot because I have to provide false information in the form in order to proceed with the ticket. It will just end up being ignored or worse my account getting locked because I've provided wrong information as I have to input information that has nothing to do with my issue.

• 
  Hunta (@I_Hunta_x) reported 34 minutes ago

  @JagexSupport Some how someone gained access to my account recently after ive not played in 6 months, no change to the account/email passwords or auths, auth was lost a couple months ago, had to remove the auth to login to boot them. anywhere to report a possible issue/get info?

• 
  Ragsopth (@Sam38629864) reported 35 minutes ago

  @JagexSupport so I reported a technical issue to you 3 days ago, tried troubleshooting it via the the RS3 Mobile FAQ's which weren't relevant to me and also posted on the forum to which no-one replied...now what?

• 
  Aprilia_OSRS_Official (@ApriliaOsrs) reported 37 minutes ago

  @JagexSupport friends getting error code 15 when trying to disable Authenticator, what do we do?

• 
  SlumpdRS (@SlumpdRS) reported 39 minutes ago

  @OldSchoolRS login issues anyone? Logging in and hopping worlds takes minutes sometimes. @JagexSupport

• 
  Pro_web (@Proweb43834040) reported 40 minutes ago

  @JagexHelpFrost @JagexSupport Not let me login in both accounts always see your login or password is not correct.. But i can play normal with my pc with same info no issues... Mobile app in both rs3 and osrs having bug

• 
  Daquan Moore (@Day_Teamplay) reported 40 minutes ago

  @JagexSupport please fix or help 🆘

• 
  FluffyTail (@FluffyTailRS) reported 41 minutes ago

  @SpyroDragonRS @OldSchoolRS @JagexSupport you can tell who has stake in service discords by these replies lmfao

• 
  Ragsopth (@Sam38629864) reported 43 minutes ago

  @R1CH_TH3_R1PP3R @JagexSupport This is the exact same problem as me! Reported it 3 days ago and they've still done nothing about it 😔

• 
  King_Jim_Z (@King_Jim_Z) reported 43 minutes ago

  Realistically the OSRS youtube community owes the RuneScape DDoS community a thank you. No one would give a **** about their vpn ads if there wasn’t a consistent threat to get your IP blasted. Circle of gaming.

• 
  King_Jim_Z (@King_Jim_Z) reported 51 minutes ago

  Realistically the OSRS youtube community owes the RuneScape DDoS community a thank you. No one would give a **** about their vpn ads if their wasn’t a consistent threat to get your IP blasted. Circle of gaming.

• 
  Holders (@RS_Holders) reported 55 minutes ago

  @JagexSupport “Jane Lou” was banned for macroing, unbanned after review... then I log in and check my account from mobile 800 miles away from home. Next time I try and log in, it’s banned again... please fix this, I haven’t cheated whatsoever, this is an Ironman. I’ve appealed.

• 
  Sir_Robro (@Sir_Robro) reported 59 minutes ago

  @_JMiddd @JagexSupport For real. I just want to play the game that I *PAY* to play, @JagexSupport! I get this error once or so a month, and that's lucky! Some people haven't been able to play in weeks... Forget PvP, forget Raids 3, forget the fishing boss: all hands on deck for Account Security!

• 
  Altair v2 (@altair_v1) reported 59 minutes ago

  @RuneScape Irons still can't get oddments from this year premierclub Pls fix this on the website or ingame