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RuneScape

RuneScape status: server issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 79% Sign in (79%)
  • 7% Online Play (7%)
  • 7% Glitches (7%)
  • 7% Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

CityProblem TypeReport Time
Pristina Sign in 4 days ago
Drammen Sign in 12 days ago
Avondale Sign in 19 days ago
Sussex Online Play 20 days ago
Cuijk Sign in 25 days ago
New York City Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • JtfClaws
    Jtf claws (@JtfClaws) reported

    @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

  • MobileOnlyZerk
    MobileOnlyZerk (@MobileOnlyZerk) reported

    @JagexSupport @INeed7M @ignoblesolid Nah, that excuse has been milked for over a year now. It’s a structural issue. Fix it

  • luvvaasha0
    luvvaasha (@luvvaasha0) reported

    @kroes_stev54410 @JagexSupport Send a direct message to Vikcrake_ on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay

  • tom_osrs
    Tom (@tom_osrs) reported

    @Mandrue @OldSchoolRS @JagexHusky that would be ideal yea. sadly account sharing is still a big problem

  • 1davidj
    David @ Japan! (@1davidj) reported

    @OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?

  • Taab_N4
    Taab_NA (@Taab_N4) reported

    @DaemonReiji @OldSchoolRS The issue here is that you chill at the wrong bank if you ask me !

  • ronkas6
    Ronkas (@ronkas6) reported

    @1davidj @OldSchoolRS mistakes should be punishing, if you chicken it has too much room for error/**** play

  • OGAntique
    Antique (@OGAntique) reported

    @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

  • Mandrue
    Mandrue (@Mandrue) reported

    @tom_osrs @OldSchoolRS @JagexHusky Oh I hadn’t read the blog when I commented above! It was nice reading that Husky said pretty much the same thing. As for the playtime cap, I get that that would fix account sharing, but I worry that it would also turn the league into a speed run. The need to alt tasks (especially…

  • fenix_X0
    fenix (@fenix_X0) reported

    @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

  • NoFlexFults
    Dave (@NoFlexFults) reported

    @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

  • shaquan_tucker
    shaquan tucker (@shaquan_tucker) reported

    @JagexSupport The laucher is not working.

  • luvvaasha0
    luvvaasha (@luvvaasha0) reported

    @JagexHelpFrost @fffFlux @JagexSupport Send a direct message to Vikcrake_ on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay

  • xHearte_
    Hearte (@xHearte_) reported

    @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)

  • Bernelis88
    Dainius (@Bernelis88) reported

    @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

  • JingIesss
    Jingles🎷🦣 (@JingIesss) reported

    @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them

  • Ander_Mander
    Andermonk (@Ander_Mander) reported

    @verdorren @OldSchoolRS I was telling you what *actual* real life problems are, not problems that men who wear tampons have.

  • BrandtonGraffi2
    Brandton Graffin (@BrandtonGraffi2) reported

    @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it

  • ShaneHummus
    Shane Hummus (@ShaneHummus) reported

    1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.

  • SnomobileRS
    Snomobile (@SnomobileRS) reported

    We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

  • NoFlexFults
    Dave (@NoFlexFults) reported

    @JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks

  • avgstv
    U (@avgstv) reported

    @JagexSupport ticket # 6496842 . Submitted multiple times and no real person looking into the issue…

  • RooK_OSRS
    RooK (@RooK_OSRS) reported

    @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

  • verdorren
    Joey is (@verdorren) reported

    @Ander_Mander @OldSchoolRS I’m sorry you feel that way, Andermonk-kun. Would a Japanese wife fix your troubles?

  • beast_ico
    IcoBeast.eth🦇🔊 (@beast_ico) reported

    @serpinxbt i'm personally a KOTOR guy, but i can respect SWG. pre-EOC runescape was my MMO fix

  • TheCrankySquid
    Squid (@TheCrankySquid) reported

    @awful_thxngs @OldSchoolRS @JagexGoblin Yeah I'm pretty aligned with you on where this sits importance wise, and haven't really had problems with keris in moons since it came out, but to your point of trade offs it's not really an interesting storage option right now being so often consumed by the yellow keris.

  • INeed7M
    I Need 1M (@INeed7M) reported

    @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

  • RavenKarp
    Raven Karp (@RavenKarp) reported

    @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

  • eepycasi
    casi (@eepycasi) reported

    @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.