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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (85%)
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Online Play (11%)
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Game Crash (4%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oshawa |
Sign in | |
 McAllen |
Sign in | |
| Richmond |
Sign in | |
 Cape Town |
Sign in | |
 Newark on Trent |
Sign in | |
| Welland |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Avent
(@mattya42) reported
@OldSchoolRS Does this shutdown fix the NPC's not stack as well?
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ghdgdfgd
(@Osrs07_Goofy) reported
@OldSchoolRS Game is broken as usually, wont load
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WIK I
(@RsnWik_i) reported
@JagexSupport i keep freezee or crash or how you call it in game wen using normal mode been update everything i been sent bug ticket and more still nothing ?
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Allen Yordy
(@AllenYordy) reported
@JagexSupport Uh the obvious one that everyone has been experiencing the one you just updated the game for now two times to fix will people be compensated for loss of time on bond extended for the two days it or so it’s been acting up maybe that login problem that’s all over your feed
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Chrollo-San
(@gino121034) reported
@bjj_harrypowell @JagexSupport bro i cant login into my account, they didnt use my email to get acces to it, no weird activitys runescape is so fcked -_- they just giveout stuff through recovery questions not sure how but well..
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blain
(@blain04322507) reported
@JagexKieren @OldSchoolRS False bans are cool you know what else is cool a 15+ year old game with Stone Age customer service with false bans left and right hundreds caught on video and even more claims all over the internet our player base has been low and it’s definitely not getting any higher due to it
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Luke 🇨🇦
(@lukeh_rs) reported
@JagexSupport @JagexAsh Not sure who else to ask but I keep getting logged out when on mobile when I interact with certain things. Had it happen at the blood altar and teleporting with the book of the dead. Any ideas on how to fix this?
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CFD
(@ConorFev) reported
@JagexSupport @JagexAsh @JagexKieren is it possible for your workers to make an error while banning accounts, as human error does exist since they are all ‘manually’ checked, as i was wrongly banned, is there anything else i can do
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Onka 🇸🇪
(@Onka_osrs) reported
@OldSchoolRS Every. God. Damn. Update. Is. Broken.
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Gavin Thompson
(@g_thompson_1989) reported
@OldSchoolRS Do we get credited a free days membership for the outage caused by a broken update?
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vivi miloslavich
(@vivimiloslavich) reported
@senseiguwop @OldSchoolRS I couldn’t log in to my account, I have changed my mobile phone number when I try to log in to the app with my old registered phone number with my original passcode I get an error message. Till I reached out to Techie_jock they assisted me in getting my account.
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Gogla
(@BoldGogla) reported
@OldSchoolRS also fix 2200 servers they are terrible
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Cruddy
(@Cruddy38453203) reported
@OldSchoolRS I am experiencing some issues since this update
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Harry Powell
(@bjj_harrypowell) reported
@JagexSupport good morning K, I attempted to run through the second option (account recovery), all i have been asked to do is to reset my password, which i did, however i am still not able to remove my authenticator, due to the same error. Any other things i can try? Thanks
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Aiden_101
(@Aiden69u) reported
@JagexLight @Max_B_Shepherd @OldSchoolRS I’m glad you can realise you’ve f#clef ALL your mobile users over for the last 24hrs and didn’t do anything to fix that, and instead created another **** show with this update. Gagex run by a bunch of monkeys 🐵 🍌 🐒
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jake
(@jakeybrucey) reported
@OldSchoolRS Can you fix the iOS mobile bug for ***** sake.
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Max Shepherd
(@Max_B_Shepherd) reported
@OldSchoolRS Unless I’m blind, there’s no mention in this post about the IOS issues that makes it physically impossible to play right now?
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blain
(@blain04322507) reported
@JagexSupport Yeah act like you guys don’t make mistakes you’ve been a game for 15+ years and have Stone Age customer service and there are reports all over YouTube and Facebook about you guys false banning on video give me a break don’t act like your **** don’t stink now jagex
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no rest 4 me (osrs)
(@MaggieCollinson) reported
@OldSchoolRS Will iPhone mobile issues be fixed in update too? Because I’m still having issues staying logged in from yesterday 😢😢
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sadboi2001
(@senseiguwop) reported
@OldSchoolRS everytime i pickpocket the master farmer in draynor in osrs, if he catches me my mobile app takes me back to the login screen, Please help
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Chris Blackburn
(@Vivactus) reported
@JagexSupport @Da_Axie Can you guys please put a warning on the login screen? Just died to deranged arch because I was instant logged as soon as I clicked him.
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Mikael Jalamo
(@TyoJalamo) reported
@JagexSupport Hello, Well, im using the same password as when logging in with client. As it i lets me to input the Authetication code, im asuming i have the right password. Ive tried login to the site many times. i sent the recover ticket
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T.N
(@Mustadtossud) reported
Hi @JagexSupport I have a problem with my account named T51 ingame, and comes out my account is banned for rwt but i wasnt me and my account was stolen. I did appealed ban but no1 answering and cant play it right now :( i can log in my account and i did pw req. when it wasstolen
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Champ
(@ToooSpiffy) reported
@OldSchoolRS Dude fix that **** fast what the *** is wrong with y’all??!
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Fatalsteven
(@Fatalsteven159) reported
@OldSchoolRS its time to fix it guys , its getting on my nerves
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kelsie 🌈
(@gayestvirgo) reported
@2007scaper @Phillip_Clarke3 @OldSchoolRS Surely you’re just oblivious to the fact that it’s bugging out and causing actual problems for people playing hahahaha.
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vivi miloslavich
(@vivimiloslavich) reported
@AzzamA47 @JagexSupport Exactly what i went through, I couldn’t access my account even after reaching their support service and never got a respond until a friend referred me to #techietask_support on Instagram on I reached them and they succeeded reinstating my account they can help.
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Lerks
(@LerksYT) reported
@OldSchoolRS This update should also fix the recent login/force logout issues?
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Mikael Jalamo
(@TyoJalamo) reported
@JagexSupport Hello, Well, im using the same password as when logging in with client. As it i lets me to input the Authetication code, im asuming i have the right password. Ive tried login to the site many times. i sent the recover ticket, but i cannot access the email it will be sent to.
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Snake
(@JevvellRS) reported
@OldSchoolRS How long do these screw up updates usually take to fix? Never been on during one