RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (70%)
• Online Play (10%)
• Glitches (10%)
• Game Crash (10%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	1 month ago
Drammen	Sign in	2 months ago
Avondale	Sign in	2 months ago
Sussex	Online Play	2 months ago
Cuijk	Sign in	2 months ago
New York City	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raven (@TrickyMoons) reported 40 seconds ago

  @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

• 
  Smitty (@smith1792) reported 5 minutes ago

  @Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.

• 
  Rex Titz (@RexTitz69) reported 12 minutes ago

  @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

• 
  HeadingToMars (@HeadingTooMars) reported 13 minutes ago

  @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

• 
  BaitFaceGames (@BaitFaceGames) reported 20 minutes ago

  @JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating

• 
  Martin (@martinieks) reported 20 minutes ago

  @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

• 
  HalfCycle (@HalfCycle_) reported 20 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Scott Jones (@Scott2Tall) reported 21 minutes ago

  @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

• 
  Jordan Ranson (@jordanranson) reported 22 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  Tony Magee (@kursedy0u) reported 25 minutes ago

  @OldSchoolRS Any fix for the players that have been falsely banned yet?!

• 
  Joey is (@verdorren) reported 26 minutes ago

  @Ander_Mander @OldSchoolRS I’m sorry you feel that way, Andermonk-kun. Would a Japanese wife fix your troubles?

• 
  🌏 Destin (@_SimpleTimes) reported 27 minutes ago

  @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

• 
  Render says bring back pride (@RenderSoft) reported 28 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well

• 
  Grazium (@Grazium_) reported 30 minutes ago

  @OldSchoolRS So about that fix...👉👈🤡

• 
  Sin (@asinfulqt) reported 31 minutes ago

  @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

• 
  Livvyyapperz (@LivvyPersonals) reported 47 minutes ago

  @xdroflhaha @einrodd @OldSchoolRS I don't play runescape anymore :) Also even if I did, and if I didn't have a single 99, it still wouldn't change the fact that you're a little crybaby snowflake triggered over rainbows. That's a you problem.

• 
  Just in (@_justinbruen) reported 47 minutes ago

  @OldSchoolRS Hey what ******** is a gremlin guys. We pay for a service, not to be told gremlins are in the way.

• 
  Kev (@dankkevd) reported 49 minutes ago

  @AdoNir666 @Nescitum @OldSchoolRS Lore and game mechanics are different. In Tourist Trap there is an NPC obsessed with sailing. In Dragon Slayer you have to buy your own boat and fix it up. Bone Voyage there is a sailing part in that. To me it just makes sense to be in the game.

• 
  Dxxxk (@Dxxxk_) reported 49 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  Killa_Kelv (@killa_kelvv) reported 50 minutes ago

  @slippingjill @OldSchoolRS Got DDoS’d someone held on to his I.P for weeks and waited till finale to bottleneck his ISP . In other words he couldnt play at his setup

• 
  6nches (@6nchesTV) reported 52 minutes ago

  @OldSchoolRS Ya there is defo issues… cant alch or open clan chat without connection lost

• 
  Fkgkgmg (@baldeggrs) reported 53 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  MobileOnlyZerk (@MobileOnlyZerk) reported 53 minutes ago

  @JagexSupport @INeed7M @ignoblesolid Nah, that excuse has been milked for over a year now. It’s a structural issue. Fix it

• 
  MissingPrple (@OsrsPrple) reported 53 minutes ago

  @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

• 
  CrudeBunny (@Samyazas) reported 55 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  Kent (@kent_joyce45) reported 55 minutes ago

  @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

• 
  Utabxb (@BatuuEth) reported 56 minutes ago

  @Jagex @JagexSupport need help got perma banned with macro but i got someone else home also playing osrs account name bbatuu could you guys fix your system i just bought membership 1 day ago and i can't play so please hit me up and fix this.

• 
  Sonic (@SonicXCII) reported 57 minutes ago

  @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

• 
  Taab_NA (@Taab_N4) reported 59 minutes ago

  @DaemonReiji @OldSchoolRS The issue here is that you chill at the wrong bank if you ask me !

• 
  David @ Japan! (@1davidj) reported 60 minutes ago

  @ronkas6 @OldSchoolRS Chickening does not cause the boss to die any faster and takes minutes to even do so (which he should be dead by) bc it has a def reduction cap, so I don’t understand the problem with allowing him to be chickened. I’m trying to understand why it was problematic enough to remove