RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/12/2026 03:55

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (24%)

    Online Play (24%)

  3. Matchmaking (6%)

    Matchmaking (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Josh11658912 Josh (@Josh11658912) reported

    @JagexHelpFrost @JagexSupport I’m still not receiving them maybe my email was changed to something I don’t have access to is there anyone I can speak about this with I have no problem verifying I’m the owner of noob lord878

  • Lexcield Lex Fields (@Lexcield) reported

    @EvilNukem @XarovRs @RuneScape EoC is a better combat system. The fact that people still bitching about it 10 years later is how insecure they are. The fact that some rando is simply saying he's looking forward to an update on the main game and you to butt in like that is how much rent free the issue is w/ u.

  • wedeail1234567 20 (@wedeail1234567) reported

    @notimpressed501 @JagexSupport Why don't you seek #metrotoolz on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy

  • sylviahalina sylvia (@sylviahalina) reported

    @StickaOSRS @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.

  • 43Hfgh6yrtyr pp (@43Hfgh6yrtyr) reported

    @Cody18198911 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue

  • kittysenapikat kittykatsenpai (@kittysenapikat) reported

    @RuneScape How about you fix your ban bot

  • jonesjackson746 Johnson (@jonesjackson746) reported

    @VictimDetector @JagexTrident @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • souildramk350 cherry 🍒 (@souildramk350) reported

    @Cameron_Neace @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • Asagron Asagron | Andrew (@Asagron) reported

    @RuneScape Booooooo, will this release include fixes to summoning? or fixes to the other broken af skills you constantly neglect? Why this skill? Is it elite? Does it help just combat or skilling as well?

  • Corbuddy Corbud (@Corbuddy) reported

    @JagexAsh I returned to Runescape just shy of 2 weeks ago. First thing I did was login to all my accounts to see what I had done thus far. My max account on RS3 was still intact. Tried logging today and now it's permanently banned. Corbud (Black Boopa is display name now).

  • Kyleheman ky (@Kyleheman) reported

    @OldSchoolRS Tell me why when i bought a bond it was for freshworkds and didn’t give it to me for my whole account…??? My redeem code didn’t work please help me fix this

  • Sezzij1 baz (@Sezzij1) reported

    @DeadfactPvM @JagexSupport You should file a complaint on the complaints board web site the customer service is so bad

  • aaszxd5541 fy (@aaszxd5541) reported

    @lolgameira @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • wieesa1 Wilson (@wieesa1) reported

    @lolgameira @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • souildramk350 cherry 🍒 (@souildramk350) reported

    @ice_armour @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to BEVANFIXX on Instagram, they are always there to help fix issues.

  • lya984444447 liy (@lya984444447) reported

    @afterpartyEMBR @JagexSupport Clifftech1 on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • sylviahalina sylvia (@sylviahalina) reported

    @notimpressed501 @JagexSupport The system of this stuff sucks nowadays, idk how they want us to pull through, but thanks to Kelvin_limit on Instagram who helped me on this issue last month.

  • UkDazzer Dazzer (@UkDazzer) reported

    @JagexSupport @DeadfactPvM You done the same to me. You can’t take peoples money and then not do anything about it. Rules mean nothing when no rules have been broken. I expect a reply to me or a refund asap

  • SC21012022 S C (@SC21012022) reported

    @CallmeNess95 @JagexSupport That’s quite odd, hopefully they can get help for the issue and get it fixed

  • jonesjackson746 Johnson (@jonesjackson746) reported

    @Bones94325527 @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • Sus_Frog Sus Frog (@Sus_Frog) reported

    @EvilNukem @XarovRs @RuneScape EoC and Invention are the reasons our end-game PVM is both fun and challenging. If you weren't a noob hard locked to QBD and Rax then the 80m bonds wouldn't an issue either.

  • SimonKefas7 Recovery__Team (@SimonKefas7) reported

    @Kyleheman @OldSchoolRS Don't waste your time,find help send a DM to jumpcloudhack on Instagram he'll fix that

  • ___minu Minu (@___minu) reported

    my problem is I either don't play runescape at all for 4 weeks or I log on and play on 6 different accounts non stop for 4 weeks

  • wedeail1234567 20 (@wedeail1234567) reported

    @KWright1991 @JagexSupport My account got disabled few days ago as well and every step I made to get it back did not work. I got in touch with metrotoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • jonesjackson746 Johnson (@jonesjackson746) reported

    @Cody18198911 @JagexSupport Why don't you seek #robfixx on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy

  • souildramk350 cherry 🍒 (@souildramk350) reported

    @notimpressed501 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • souildramk350 cherry 🍒 (@souildramk350) reported

    @WeEatOSRS @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • aaszxd5541 fy (@aaszxd5541) reported

    @afterpartyEMBR @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • ingrob420 _ __iИGЯΔb☆4̴̜̩̗̬̳̒͋̊̅̅͝20 ノノノ (@ingrob420) reported

    @JagexSupport 2/2 My problem is i am at Nex Portal and received a RWT ban for two days and I have hardly any gold left. if i was accused of RWT wouldn't I have gold to buy more bonds? I rely on the days/bonds I buy to make my GP, not some reimbursement that dont work. False-Mark

  • jonesjackson746 Johnson (@jonesjackson746) reported

    @keyter34880108 @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message