RuneScape down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (79%)
• Online Play (7%)
• Glitches (7%)
• Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	9 days ago
San Francisco	Sign in	18 days ago
Manchester	Sign in	18 days ago
Urbandale	Sign in	23 days ago
Sydney	Sign in	1 month ago
Upton	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Osammor Paul (@Osammor4) reported 5 seconds ago

  @ThomvIJzendoorn @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!

• 
  simon (@simolero123) reported 13 seconds ago

  @JagexSupport my alt just got banned for RWT and it says The rule was broken today, i have not even traded anyone today but a few months back it got hacked and I got it back a Day l8, could this Ban be related to The hack?

• 
  Loretta⭐ (@Loretta195) reported 4 minutes ago

  @Detonate29 @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system

• 
  ZanbonS ☆ (@ZanbonSen) reported 7 minutes ago

  I'm doing a non-art side project (Personal project) and it requires me to spell out "armor" more then once, but Runescape ****** me up so much I can't spell armor right the first time. I'm having to fix "Armour" so many times.

• 
  Eduardo Lang (@Dapperduuh) reported 10 minutes ago

  @JagexEasty @RuneScape And when will the master max cape bug fix come? Last week there was a JMod that said that at the latest this Monday this bug would be fixed.

• 
  Queen (@Detonate29) reported 11 minutes ago

  I respect runescape team but this kind of problem.. is too much !! you not even respect players who play so hard this game !!! banned my main account and my alt account. @RuneScape @Jagex @JagexSupport

• 
  Mod Ash (@JagexAsh) reported 12 minutes ago

  @BeggarSalty Might be a better question for the Support team as they receive those and issue the bans. They're JagexSupport on this platform. Personally I'd guess it's better to send the reports anyway, when it's not too inconvenient for you.

• 
  Povilas (@Povilas21903332) reported 12 minutes ago

  @OldSchoolRS they are better than banning us for nothing, but they do not eliminate the problem r.i.p

• 
  Thom van IJzendoorn (@ThomvIJzendoorn) reported 14 minutes ago

  @JagexSupport Hello, my account just got stolen. I am recieving emails were they remove my authenticator & changing email. The moment i try to reset password it says my account is blocked from that service. Can i get help ???

• 
  Thom van IJzendoorn (@ThomvIJzendoorn) reported 16 minutes ago

  @JagexSupport @ModTyranRS My account has been compromised and is getting blackmailed for 1B gp. He is using my login mail to appeal and keep the account locked. I need help!

• 
  BoxingFan✪ (@HonestBoxingFan) reported 16 minutes ago

  @JagexSupport Over £1000 I've spent in bonds and membership easily, for someone to rob that on a secure account is beyond me as I've never had issues before untill changing my email address. I'm done with the game, but you really should look into what happened on my account for the community.

• 
  Maximum Slick (@maximum_slick) reported 17 minutes ago

  @Mandrue @OldSchoolRS Bottable GP exists everywhere in the game, the reason LMS specifically is an issue is that it's the one place bots have a negative impact on real players directly, if it had any moderation at all it wouldn't be a problem

• 
  cyberlee35 (@cyberlee35) reported 18 minutes ago

  @LitleBitOBubbly @JagexSupport Message me directly now if you are experiencing any trouble concerning your accounts WHATSAPP/FACEBOOK/TWITTER/INSTAGRAM/SNAPCHAT Let’s get your work done successfully and fast BEAWARE OF SCAMMERS

• 
  MoonRiderRS (@FreeMoonRiderRS) reported 19 minutes ago

  @JagexSupport @JagexSupport Part 2 My issue is not about the locking of my accounts, I gave permission to lock my account when I appealed for the unban request. But their was never any Terms of service on the unban appeal request page that gave my permission for removal of registered email

• 
  YouNotLucky (@YouNotLucky_) reported 29 minutes ago

  @JagexSupport Please show me, I'll give you damn permission to post it openly here in public cause I know damn well there is a error on yalls end. Check the logs.

• 
  ChrisDGamer (@ChrisDGamer) reported 29 minutes ago

  @iOrcas12 @RuneScape Oh I have the same issue, bond is gone, didn't see that you also tried to contact them here. Also to the guy who replied to you, I already checked email inbox, not there.

• 
  Queen (@Detonate29) reported 31 minutes ago

  @JagexSupport Bro why my account ban again from Fsw i just transfer my money to new account thats alt is not world trading omg ! please fix this . omg~!

• 
  deodorant gremlin (@scenebean13) reported 32 minutes ago

  official runescape wiki even has a huge problem with this little guy in 2013/14

• 
  Eduardo Lang (@Dapperduuh) reported 32 minutes ago

  @RuneScape And when will the master max cape bug fix come? Last week there was a JMod that said that at the latest this Monday this bug would be fixed. However here is my disappointment because again Jagex forgot Maingame bringing only updates to the FSW.

• 
  MoonRiderRS (@FreeMoonRiderRS) reported 39 minutes ago

  @JagexSupport @JagexSupport Part 1 sorry for the late response, I took a break from OSRS because of this issue Issue-jagex removed my registered emails linked to my 4 accounts without my permission + locked them My RSNs regarding the issue are- Max on Paper Jfish Pm Moon 4OFF Moon **** V2

• 
  Thomas james (@therealjaylyt) reported 42 minutes ago

  @simolero123 @JagexSupport Can you send me a private message so I can help you fixed your issue ?

• 
  Ben (@FixJSupport) reported 42 minutes ago

  @JagexSupport Fix the recovery form........ on chrome/firefox clicking "add another password" literally refreshes the page and does nothing / doesn't add another box............................

• 
  200cj1osrs (@200cj1osrs) reported 45 minutes ago

  @JagexSupport the problem is, yh i been getting feedback on here every so often by u lot but its not the type i expected i think the ban is wrong, idk how 2 prove my innocence but if u could look into it

• 
  Mandrue (@Mandrue) reported 48 minutes ago

  @maximum_slick @OldSchoolRS Sadly this is the problem with adding gp to the game through pvp. If its abusable people will abuse it. Feels weird saying this, but i kinda wish we had a system like china that discouraged cheating online by requiring a SSN to create online accounts. The censorship not so much.

• 
  Final Boss (@finalbossart) reported 49 minutes ago

  @JagexSupport I am sorry to be difficult, but I simply cannot find the Still Stuck? section anywhere besides removing Ironman status, and graphical issues, neither of which is what I'm trying to do. I just wish to send my report to the right person and make sure there's no miscommunication.

• 
  son (@son65246488) reported 54 minutes ago

  @nielsj2k @JagexSupport I also had same problem last week but was recommended to a programmer by someone on Twitter he helped me Maybe you message Poulsen_hacker212 on Instagram also

• 
  Yuval Nisim (@NisimYuval) reported 56 minutes ago

  I’ll keep post till someone in @JagexSupport will answer to my questions. Kkep telling me they don’t help in twitter only on main website but they keep send me automated replies. So sad 20+ years old game and still not good system to help solve problems

• 
  Mandrue (@Mandrue) reported 59 minutes ago

  @maximum_slick @OldSchoolRS Sadly this is the problem with adding gp to the game through pvp. If its abusable people will abuse it. Feels weird saying this, but i kinda wish we had a system like China that discouraged cheating online by requiring a SSN to create online accounts. The censorship not so much.

• 
  Justin Haynes (@Sinner092291) reported 60 minutes ago

  @JagexSupport I tried this. Even when I gave them a previous password... my CORRECT billing address and the last 4 of the card I used to purchase membership and the terrible #jagexsupport still said it wasn't enough to recover my account. The Support service is utter trash.

• 
  MoonRiderRS (@FreeMoonRiderRS) reported 60 minutes ago

  @JagexSupport @JagexSupport part 4 account recovery application issues -Why account recovery questions get removed? -why isn’t their an membership option to choose “bought bonds in game GP” -why does hans in lumbridge expose ur sensitive creation date details to anyone on the account