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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler Broda
(@yodawgg36) reported
@DiegoRicardoRG @JagexSupport Dont give jagex money. Their whole company is a giant scam and their support is ****. They are trying to fix their economy so they are randomly permanently banning accounts for no reason with no proof,no chance to appeal. Go look at all the people complaining about it thru tweets
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DavidKIG
(@KigDavid) reported
@JagexSupport please make a phone number for billing issues because I'm confused my account was locked twice recently because of a billing issue. I just paid it again and my account is unlocked but this doesn't make any sense. Please help and keep my money stop giving it back
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Mr Pascal
(@RSN_Pascal) reported
@JagexSupport Hello, my mate doesnt have access to his authenticator anymore, and he doesnt know his linked email anymore.. He can login still on mobile for now. What is the best thing he can do to remove the current email and set a new one?
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dankhits
(@iAppleque) reported
@JagexSupport I get an error has occurred when I try to submit a request.
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Matthew Horton
(@Matthew47315057) reported
@Gustavo_Garban @SLordDampnut @JagexSupport If u were famous twicher or streamer wouldnt be a problem but us regular player jagex really doesnt care in terms they dont need prove they only need suspected so they can do whatever they literally want n were all dimumb enough to agree n play their game
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Matthew Horton
(@Matthew47315057) reported
@Gustavo_Garban @SLordDampnut @JagexSupport On side note this how u know who ever in charge penny grabbing *** if about billing or them getting money in any way max u wait is like 20min but banning issues unknown when it will ever be resolved
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Pan1c
(@Pan1c_Pk) reported
@OldSchoolRS Fix your anti-cheat system so that @JagexTwisted & @JagexTyran can spend more time banning players, and less time unbanning them lmfao...
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dankhits
(@iAppleque) reported
@JagexSupport That’s the issue! I already submitted one but never get a reply!
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Matthew Horton
(@Matthew47315057) reported
@Gustavo_Garban @SLordDampnut @JagexSupport N im pretty sure theyre support r just bots just like the appeal system made enough money to hire people for issues like this 1 but will they nope 2003 its 2021 n still dont
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Dakota Colby
(@rondo201) reported
@JagexSupport HI was just curious is ironman coding is different on mobile than mains because right now my iron is in the wild and so is my main. I can log into my main on mobile no problem but when it comes to my iron the game just crashes every time I try to load in. Thanks!
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Matthew Horton
(@Matthew47315057) reported
@JagexSupport fix ur support i appealed still waiting after the 1st was denied because u guys are to dumb to take claims seeiously go look at profile u see im innocent
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sam harounian
(@HarounianSam) reported
@JagexSupport i am a twitch streamer name is nikeairflyhi I cant log into my account because of the to many login attempts i log in with my mobile app just fine my username pass works but i think someone is trying to by pass my authenticator and hack my account cant log in2 play
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Matthew Horton
(@Matthew47315057) reported
@JagexSupport @BtwMikis P.s send more rules even if they arent broken u guys are useless
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Liam
(@Liam02159529) reported
@TylerPenner @Cute_Kitty92 @RuneScape Because on most issues reported, they say it'll be resolved during the next big update/maintenance downtime.
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Chris
(@Chris_Osrs_) reported
@Pug_the_Panda @JagexSupport Yeah I have to use on screen keyboard because the whole bottom row an even the arrows on my keyboard are broken an I cannot get another keyboard so I have to use it but was detected as a bot program or some **** an they’ve ignored me for 14 months now or send automated messages..
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Season- VP Wilson
(@Seasonrs) reported
@RuneScape got to love coming home from work and finally having time to game and get “to many log in attempts”. Why? So tired of this issue
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Heywood Jablohmi
(@Un4goten_Syn) reported
@RuneScape I started my membership up back in October, just so I can try and play it on my mobile device and it kind of worked at first but eventually it would automatically crash as soon as I hopped into a world so I really just need to cancel my membership and wait until it gets fixed.
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Return 2 Monke
(@peepo_rs) reported
@SuperRusSaiyan @Zaaltyr @OldSchoolRS It's still a service provided per subscription. Doesn't matter what you do on it or how you spend time on it - You're still playing versus watching a show. The majority of the US was asleep when the patch happened. It's not just you and your time zone that plays the game.
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dankhits
(@iAppleque) reported
@JagexSupport But I am getting this issue on chrome, Firefox and safari
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Ben
(@WorbleTweets) reported
@JagexSupport ive sent two appeals but no reply (first was 2 days ago). I have access to my email but am not receiving from Jagex. @AOLSupportHelp are saying the error is your end and won't check their logs since I am receiving other email. Ive said it can still be their end. 🤯
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dankhits
(@iAppleque) reported
@JagexSupport I tried changing computers and get the same error message. I’m trying to submit a ban appeal and it’s not letting me.
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chrisbrownhit1@outlook.com
(@chrisbrownhit1) reported
@OldSchoolRS Unable to switch worlds on pc or mobile. Anybody else have this issue?
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James Ray Travis
(@zezmiclegend) reported
@JagexSupport What do I use for the registered email? Do I use my Game Center email? My apple login?
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CuteKitty/Kirsty
(@Cute_Kitty92) reported
@RuneScape You do maintenence but completely ignore to fix the graphical texture issues in compatibility mode it's been over a month like this and we're left in the dark just like how we were when the login lockout happened some updates about the issue would be great
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Ben
(@WorbleTweets) reported
@JagexSupport Yes i've done that and verified I can receive other non-jagex emails. The problem is that I don't have the authenticator so I can't update the email. That's why i've then asked for an account recovery which I haven't received a reply for yet (first was 2 days ago)
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🌬
(@badluckbillyxo) reported
@NaiGers @OldSchoolRS what problem was solved?
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🖥archetypical cyberpunk📲
(@Archetypical_CP) reported
@Twitch_Aridevo @JagexSupport Kindly request for assistance via sending a direct message for help in Recovery your account back or any online issues
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K Graber Jr
(@WeirdWaldo42) reported
@guy_kick @RuneScape exactly! like, people complain about server issues, then complain when they try and do something about it. People will complain about anything!
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Ben
(@WorbleTweets) reported
@JagexSupport @JagexSupport i've just had a manually denied password reset from you but i've provided all the information you requested. What else can I do? Can you guys check your logs to see if email to me has problems? What else can I do?
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Matthew Horton
(@Matthew47315057) reported
@JagexSupport @AlexEBrown1 Mod pixel fix my issue that u screwed up