RuneScape

Is RuneScape down?

No problems detected

If you are having issues, please submit a report below.

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/21/2026 20:10

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • McRoyJames0 McRoy James (@McRoyJames0) reported

    @luismiguel155 @JagexSupport @JagexTrident Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • JackstaWRX Jacksta 🇺🇦❤️ (@JackstaWRX) reported

    @RuneScape not interested, more ways to login just means more ways to get hacked.. this just sounds like another steam exploit

  • McRoyJames0 McRoy James (@McRoyJames0) reported

    @SwangleSauce @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • tswashang Tswa-shang (@tswashang) reported

    @LStrandkvist @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service

  • fswswap FSWSWAP (@fswswap) reported

    @JagexAsh @JagexSupport @JagexTrident Please help me! I have seen hundreds of players reporting the same issue this seems like a massive system error and we as players and dedicated customers deserve a response and second look! Not just perma ban no appeal!

  • jbonbelair john the fan (@jbonbelair) reported

    @RuneScape I looked into this a few weeks ago. It's a completely new sign in, more info given about personal info. Maybe it's just BETA, I dunno. Would be nice if logging in was the same between OSRS and RS3. Easy. And with the constant non wanted log outs I get In RS3 I'll remain here abit

  • AdamMDamico1 Adam M Damico (@AdamMDamico1) reported

    @MuurgZ @JagexSupport @SSpectralGod Who and How did you get to talk to a human person? I am having the same issue and can't get a hold of a real person. (false ban, appeal denied)

  • LMBRJCKwharfie lumberjack wharfie (@LMBRJCKwharfie) reported

    sometimes you just gotta bump the RuneScape login screen music

  • Ble_ssed6 Blessed (@Ble_ssed6) reported

    @LickMyLeftyy @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • deadfelt ٍ (@deadfelt) reported

    @JagexSupport Well what do I need to say if I don’t remember ips and exact locations for billing? Like I spent money on you guys and you make it almost impossible to recover a account. Like the account is my username and i didn’t even forget the password I tried to login after years of not…

  • McRoyJames0 McRoy James (@McRoyJames0) reported

    @RSJohn189 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • MrPedoPresident **** Joe Biden (@MrPedoPresident) reported

    @OldSchoolRS Lame. Fix false reports first

  • bentsmore trash (@bentsmore) reported

    @JagexSupport @SSpectralGod You guys are the absolute worst customer service I've ever experienced

  • __ripperrr__ Brooks (@__ripperrr__) reported

    @JagexSupport @SSpectralGod Jagex has trained the absolute worst, lowest budget customer service known to man.

  • kbrooks35 Goodness Emmanuel (@kbrooks35) reported

    @nuneshisui @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service

  • Classified_Life WhatATopic (@Classified_Life) reported

    @Xxxvoluptuous @JagexSarnie @OldSchoolRS It also allows you to login to the accounts without having to type email and password each time.

  • tswashang Tswa-shang (@tswashang) reported

    @ThatDillonMoore @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service

  • KobeCollects Kobe Collects (@KobeCollects) reported

    @flikQ @biskuits5 @FosterHilt I've always envisioned multiple metaverses/ecosystems. I dont see Xbox metaverse being interoperable with Playstation for example! One true problem i see solved with nfts is the closed ecosystems. People have made fortunes selling Runescape and 2k Players, PKMN Go, "privately"

  • WyzicRS Wyzic (@WyzicRS) reported

    @JagexSupport Hello, There has been an infestation in world 119. Im calling for the exterminator. For some reason people auto login to the swedish world. kinda ruins it. Why? And will it get fixed?..

  • McRoyJames0 McRoy James (@McRoyJames0) reported

    @deadfelt @JagexSupport My account got locked few days ago as well and every step I made to get it back did not work. I got in touch with #Lyntech1 on instagram which he helped to resolve my account issue. You should probably check him out

  • calcunni Calvin (@calcunni) reported

    @JagexSupport could you please dm me I have a problem.

  • McRoyJames0 McRoy James (@McRoyJames0) reported

    @ReztesTtam @JagexSupport @SSpectralGod Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • Eveline_99 EvelRS (@Eveline_99) reported

    @RuneScape Iv heard of players getting banned by trading their alts gold or items even though on same ip etc. Will this launcher possibly correct these errors and mean less will be accidentally banned for only trading their alt?

  • RealRickyJassal Sher-e-Brampton 🇺🇦 (RealRickyJassal@c.im) (@RealRickyJassal) reported

    @JagexSupport Hello team, is there a known bug whereby the assets do load for a preset? I have been facing this issue for atleast 2 months on RuneScape

  • Monterr12587538 Monterro (@Monterr12587538) reported

    @AdamJeffers6 @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • Florence_Potte Florence Potter (@Florence_Potte) reported

    @NdoOSRS @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • Sigh_BorgTTV SighBorg. 🤖 AFK ⌨️ (@Sigh_BorgTTV) reported

    Hey, @OldSchoolRS is there anyway to get your email address your recovery emails go to? Trying to remove authentication after a phone change & my emails aren’t going to the one I use to sign in? Any help appreciated, I just want to grind again 😟

  • ScoobaQ ScoobaQ (@ScoobaQ) reported

    @CharlieTramp @JagexSupport That seems most likely unless maybe a runelite plug-in I downloaded had malware attached to it. Ultimately, It’s probably my fault. I’ve never had an issue with Jagex account security. It’s a shame there isn’t a way to revert the account to its state before the hijacking.

  • Adebayor273 audreyasburyy (@Adebayor273) reported

    @TZaniah @JagexSupport I was having this same issue too, support system did nothing to help. A friend recommended me to Bevan_world on Instagram he got mine perfectly fixed you can reach out to them

  • Xxxvoluptuous Jessica Red💋 (@Xxxvoluptuous) reported

    @OldSchoolRS Any reason to try this on release if security hasn't been an issue for me? Other than added security is there any other benefit? Haven't really looked into it much