RuneScape status: server issues and outage reports
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Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (75%)
- Online Play (25%)
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Seabass (@BassManQuick) reported@JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work
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Ryan Joseph (@Ryan_Joseph358) reported@JagexSupport Hi Jagex, I recently made a hcim account that ive been playing alongside my main RSN: 'Ryanstaken'. The hcim account received a permanent ban for macroing. I've done nothing different than I do on my main. I'm certain it's an error, my appeal was denied. Could you please help?
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Cryptotaiz (@Crypto_taiz) reported@OldSchoolRS Fix it for Canadians
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Luke Macaulay (@LMacaulayCulkin) reported@DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.
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Mattlathrop (@Matt71617251) reported@JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing
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Tony Magee (@kursedy0u) reported@OldSchoolRS Any fix for the players that have been falsely banned yet?!
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John (@John_e_zoidburg) reported@OldSchoolRS Still having these issues on the east coast servers. It’s Friday night, noticed it last night trying to boss. Didn’t think nothing about it but looking today and was in the 300 ms on w482
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Brandton Graffin (@BrandtonGraffi2) reported@JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.
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abdullah rashid (@abdulla77783475) reported@dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.
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monsoon (@MonsoonedAF) reported@LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol
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M^2 (@Blanc310) reported@OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.
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Jtf claws (@JtfClaws) reported@JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah
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JB 22 (@JBellingham22) reported@JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.
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CrudeBunny (@Samyazas) reportedEverytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..
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ArtisanBubblegum (World Famous) (@ArtisanBG) reported@kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.
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jim smith (@mcart49014) reported@JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it
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Desper (@Desper_RS) reported@OldSchoolRS deploy a fix to the US servers
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Smitty (@smith1792) reported@Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.
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Snomobile (@SnomobileRS) reportedWe run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport
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serenegeneration (@SereneGenerate) reported@OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.
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Mike Oxlong (@MikeOxlong1973) reported@JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!
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🌏 Destin (@_SimpleTimes) reported@J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.
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Retired Hybrid (@RetiredHybrid) reported@EldadelinKantor @OldSchoolRS You said that with a straight face? More bots/players afking for 25min login timer doesn’t equal more popular. It hasn’t gotten better in like 4 years.
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Dave (@NoFlexFults) reported@OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?
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Andy Barlow (@andy_barlow93) reported@OldSchoolRS Just Fix my RNG you frauds
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Mattlathrop (@Matt71617251) reported@JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.
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Troy (@troym57) reported@JagexSupport @OldSchoolRS Having an issue with OSRS Mobile on Android, after logging in it instantly logs me out. What can I do to fix this?
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StoneyPotatoes (@stoneypotatoes_) reportedAnyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex
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RooK (@RooK_OSRS) reported@heboxjongeRS @OldSchoolRS Weird changes. The biggest issues in this room were *** phase and shadow hp/def scaling at high invos and they left shadows untouched. DPS checks are horribly unenjoyable, but Jagex instead just decided to lower the skill ceiling in the room.
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Squid (@TheCrankySquid) reported@awful_thxngs @OldSchoolRS @JagexGoblin Yeah I'm pretty aligned with you on where this sits importance wise, and haven't really had problems with keris in moons since it came out, but to your point of trade offs it's not really an interesting storage option right now being so often consumed by the yellow keris.