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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Protheroe
(@KellyProtheroe6) reported
@Jagex you've wrongfully banned my old @RuneScape account and also disregarded my appeal. Why? Apparently botting. On a day when we couldn't log in due to login issues and also I had been putting all my effort into a new account as I fancied to start afresh so haven't been on it?
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LC
(@Corky_16) reported
@ianspam @OldSchoolRS I pk at 100 combat on 20 defence and i get kills i dont see the issue personally if your underpowered your underpowered but if it means that much to alot of people then fair doos. I just dont like the idea of people gaining 1-2 levels and acting like its unfair
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Call Me Warlock
(@IpackAbowl420) reported
@JagexSupport Okay Thank you the service says lm blocked from recovery right now thou. I had only just realized that they probably changed my email.
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Ghost ala Grishka
(@thisisepiche) reported
@JagexSupport is there an alternative verification method. My account got locked for suspicious login (vpn) over a year ago and it's a simple email recovery. My old yahoo is also locked and requires me to have an old phone#. I can prove everything but my recovery is always denied
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Shira
(@Shira72929970) reported
@JagexSupport But if you’ve seen my previous messages, I’ve tried many times and I just don’t have that information from 15 years ago. I don’t even think I set a registered email so how can I even know there hasn’t been some mistake or glitch without someone helping me?
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Rickyvil
(@Rickyvil2) reported
@Edwarddaniel187 @JagexSupport 🥴🥴🥴Wtf!!Exactly what happened to me, my account got banned for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @cyber_techmonitor on instagram who got me back in immediately Dm him he should help with yours too
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Shawn
(@nitrostolics) reported
@JagexSupport I am trying to be as patient as possible, but its been almost a month now since last update and being able to login. I have been given no guidance and am fearful what is going on with my account. Can I be updated with anything? Am estimate? Something?
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Dawson Hawk Hay
(@DawsonHawkHay) reported
@OldSchoolRS Almost a month from the 4th of March and im still locked out of runescape fix your **** Jager such trash customer service!
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Cody Golisch
(@CodyGolisch) reported
@JagexSupport Let me ask. If you were banned unjustly but loved the game. Wouldn't you ask what you had done thst would cause a mishap? Especially when you don't want to get in trouble again? I am uncomfortable logging intoplay I gameIpay for because of this unjustly ban. Does anyone care???
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Blair
(@Blaird781) reported
@JagexShaun @RuneScape Sort the login issue over this game
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odisho
(@odisho1996) reported
@JagexShaun @RuneScape @jagexshaun i play on mobile and still cant login getting error login issue well
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odisho
(@odisho1996) reported
@TheLegendaryHer @RuneScape Same here im also mobile player this is all the ntx client update fault they did wen dxp was gone that made this issue but they seems to not know :( ?
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Donald J. Trump
(@MTweeter696969) reported
@JagexHelpFrost @JagexSupport When I open the authenticator link on the account page, it brings up an error that says "this page isn't redirecting properly". I changed the password to my OSRS account and added text verification to my email. The ban reason is listed as real world trading.
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jss sullivan (aka Anteres)
(@jsssullivan) reported
@RuneScape How about everyone wait until we are back in the game and see what is left for us to clean up. I expect with over 1,000 items in my bank, sorting it will be a nightmare. Plus the fixes will go on for awhile with new found issues. Be careful what you wish for. It's not over yet!!
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WhalebearsharkTV
(@whalebearshark) reported
@JagexHelpFrost @JagexSupport The authenticator is already synced with Google servers so that's not the issue.
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TheLegendaryHero
(@TheLegendaryHer) reported
@RuneScape i can wait to play it but the problem is I can't log in or play on my phone
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Herman Baldwin
(@HermanBaldwin7) reported
@JagexSupport I can log onto my alt on my PC but not mobile. Keeps giving me a error code. Help!
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Cody Golisch
(@CodyGolisch) reported
@JagexSupport My osrs name is RiylPawn1614. Someone please, it was just a one day ban but I don't feel comfortable logging in. I dont want to get in trouble. I enjoy the game. Someone in jagex please show some empathy and work with me on this @JagexTyran @JagexAsh
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odisho
(@odisho1996) reported
@RuneScape @runescape did not ntx client update cause this issue after the dxp was gone you should check it out why server always crash laggy ppl cant login :/ ?
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kyle
(@KyleWithASmiile) reported
@JagexHelpFrost @JagexSupport i guess my email wasn’t registered to begin with, i was able to log in my just clicking “sign in with google” which to me seems the same as my email, thanks anyway though.
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odisho
(@odisho1996) reported
@Maikkeruu @ProtoxxYT I also have that issue about lockout thing but im on mobile always wen i say about mobile they don't give no respons back on twitter i was effected by it they never give us any respons about mobile runescape they also should check it out they just cant let us behind :(
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chaz
(@_Chazstic) reported
@OldSchoolRS it seems like the team has issues with taking too much time to make decisions on the future of the game and then implementing them after a lot of the damage has been done (services, zulrah/revs tables/BH boosting/iron alting+boosting/lms botting/wildy bosses being sht in general)
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Cody Golisch
(@CodyGolisch) reported
@JagexSupport And of you're head of anti cheating department did his job and responded @JagexTyran then we would be making progress but until then I will not login again. I dont like being banned unjustly even if it was just a day ban
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FIGHT ME ON LAN
(@FightMeOnLAN) reported
@JagexSupport no man , i was told that other people too had this issue and i had to wait till Jagex found what the problem was.. and i was waiting and waiting and i wasted all my subscription unable to play..
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Fuzz_Puppet
(@JoelMcadie) reported
@RuneScape bad update after everything thats happened just a reskin of the haloween event not even good cosmetics from the event yet the locked out players will get an awesome looking cape and wep overide???????????? why cant we all get the cape for the issues and the wep overide and tele??
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Andolf
(@AndoSandro1) reported
@JagexShaun @RuneScape Can you fix the IOS so it doesn’t crash when you are in a congested place, having a PK run in with over 50 people is impossible without crashing.
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odisho
(@odisho1996) reported
@RuneScape I still cant login getting login error issue now jagex let us in you say next week on stream ?
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LC
(@Corky_16) reported
@ianspam @OldSchoolRS Its 2 combats though? Your fighting 15 + or - ... i dont see the issue if you want to pvm then your going to need those 2 combats
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Charlotte
(@charlisabear) reported
@JagexSupport I don't know that I am affected by this as I have not been contacted. Please tell me how I can contact you to confirm I am affected and there is no other issue with my account.
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FIGHT ME ON LAN
(@FightMeOnLAN) reported
@JagexSupport Also your account locked link only reset my password? the issue is still the same?