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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Mirdin
(@EdXameth) reported
@RuneScape You people that keep buying cosmetics are the problem of the gaming industry today
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No1s Dad
(@No1sDad) reported
@JagexSupport no way your resorting me to that link.. cmon bruh im telling you the issue here. game is unplayable with the server lag. multiple people reporting thie to you guys since last week.
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StepBruv
(@StepBruv) reported
@OldSchoolRS when are you going to fix strong guardians that stop attacking/roaming for hella long games?
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matthew Ritchie
(@matthewRitchi18) reported
@OldSchoolRS @OldSchoolRS please fix the mobile issue to were the game continues to crash during guardian of the rift mini game
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Derrick seely
(@Chaacortroll) reported
@OldSchoolRS I still can't login on Android mobile
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Jordan Brown
(@JBriskco) reported
@JagexSupport jagex it seems I have an “unpaid” balance on my account and can’t login to the game. I haven’t made any purchases so am confused about what this is about. Thanks for any help.
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Hush
(@Hushvibe41) reported
@Fruut101 @JagexSupport Don’t trust any comments here i have been scammed twice 😩😩 if you need help write to CLEN_CYBER on instagram he is an unban pro. he fix mine
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John Eberle
(@SunsMakeMeDrink) reported
@JagexSupport I'm trying to reclaim a @OldSchoolRS account I created pre-2005, that I no longer have access to the email address for. My reset requests keep getting denied because I have to put in a different email for the response. How can I talk to an actual person to fix this?
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Don
(@Don85528226) reported
@JagexSupport Seems like NA servers are very laggy. Can you fix them?
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Mason Sullivan
(@MasonSulli0528) reported
@JagexSupport after countless attempts with your account recovery system my account is still hacked and used to this day. Ive even given proof of tranactions. And dates. But yall cant take 5 minutes to actually look into the issue why??
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HemskiOSRS
(@HemskiO) reported
@OldSchoolRS Can you fix the scaling for gotr? Currently the games are so fast you end up getting way less points than at launch with 60 player cap... Also cells are currently just not worth charging even with 99rc...
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N0valyfe
(@VoidD33) reported
runescape made me develop trust issues told a guy my password because he asked for it i was about 6 or 7 when my first rs account got hacked rip lord buddy2 you will be missed
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matt_hgaming
(@matt_hgaming) reported
@SomeGeezer4 @concodanomics Play to earn, by definition, is the idea that anyone who plays the game can earn. That's not possible. If everybody had the same expectations and behaviour with Runescape, it would suffer the same issues.
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based on what?
(@DongDominator2) reported
(Not cause I take issue or anything, just cause some bloke on runescape said it'd be bants)
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Heather
(@Blueheathen) reported
@JagexSupport haven’t been able to log in on my iPad for a few days now, is there a glitch?
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Crook king
(@Crookking3) reported
@David_Sands83 @JagexSupport @JagexAsh This is bogus I am dealing with the same issue and it’s just as if no one cares… I’ve been playing this game for almost 15 years on and off. Day 1 player here and it feels like I’m being tossed to the side like all my hours and childhood spent on this game was all for nothing
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Don
(@Don85528226) reported
@JagexSupport Yeah i redownloaded it and still the same issue.
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Official Delta Phi
(@DeltaPhi16) reported
Hi @JagexSupport, I've run into an account issue, after some research I feel like it might be mistake on Jagex end. I've also DM'd @JagexTyran as a last resort. I would love to explain since I've alreade tried everything visible on your support page.
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No1s Dad
(@No1sDad) reported
@JagexSupport server ping is not steady at all, also multiple people reporting this issue over the last week or so
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John Eberle
(@SunsMakeMeDrink) reported
@JagexSupport I'm trying to reclaim a @OldSchoolRS account I created pre-2005, I no longer have access to the email address for. My reset requests keep getting denied because I have to put in a different email for the response. How can I fix this? #runescape
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Zhaol
(@ZhaolJM) reported
@OldSchoolRS Hi Jagex, it's me again. Could you give me an answer about my account unfairly blocked by RWT? I never did anything illegal, I just want a solution to my problem and get my account back.
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Crook king
(@Crookking3) reported
@David_Sands83 @JagexSupport @JagexAsh I mean like really come on, this is obviously a on going thing with multiple players and u guys are just brushing it to the side… there should be a huge investigation going on to figure out this issue. This is insane, do you guys even care?
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Fruit
(@Fruut101) reported
@JagexSupport I woke up today to see my account was banned for 2 days, when I checked the status it said I was botting at 8 AM before I was even awake. I haven't shared my account either with anyone so unless it was hacked or something, could it have been an error?
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Justin
(@Demon9083) reported
@JagexSupport I am having issues reseting my password when I try to do it by account name nothing happens. When i did it by email and logged it looked like my account was reset or something weird
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Jagex Support
(@JagexSupport) reported
@BipperCold @OldSchoolRS Hi. We're sorry to hear this, this might be the result of a previous issues that has now been resolved. Could you please re-install the app and let us know whether the issue persists? ~Dorota
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MicStaff
(@MicStaff) reported
@RuneScape More and more each day I'm seeing more alts/bots camping at Corrupted Scarabs, Corrupted Workers, and even Salawa Akhs now in addition too the usual Corrupted Scorpion bots. The Sophanem Dungeon is beginning to become borderline unplayable. Any chance on a fix?
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javier
(@javier09625659) reported
@JagexSupport Good, after the update i had problems with performance, the FPS are constantly low, i have consulted with other players and some have experienced the same type of problem, some solution?
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light
(@light54476941) reported
@OldSchoolRS what about the crash issues on mobile
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PWR Lachlan ⚡️
(@LachlanYT) reported
from
Brisbane, State of Queensland
@ChanzesTTV @JagexTyran @JagexSupport Ayo RuneScape I’ve know everything about this situation and it’s not right. Please help rectify this issue.
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🕷
(@deffuxx) reported
@JagexSupport hey i lost access to my email, and can no longer change the password to both my main and my HCGIM account. Idk what to do to remedy this issue. Please help