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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (25%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Urbandale |
Sign in | |
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
| Charlotte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Bbertzzz
(@Bobzzz7) reported
@JagexSupport Hi, my account no longer says locked but I am STILL unable to disable Authenticator. Link still says error/invalid when I click from email. I have tried literally everything (followed directions from your previous tweets and website). Please help. I want this gone
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Arisugawa
(@ArisugawaRS) reported
@OldSchoolRS What about the issue of the fireplace decorations disappearing too when people use logs on the fireplace? I did make the bug report but nothing ever gets done about those unless you twitter.
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Skittle
(@OsrsSkittles) reported
@OldSchoolRS FIX ALL THE STUFF THAT IS ALREADY BROKEN, IDK LIKE FREAKING LETTING ME LOGIN INSTEAD OF “TOO MANY LOGIN ATTEMPTS” OH AND WHAT ABOUT ACCOUNT SECURITY
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elsockylong
(@elsockylong) reported
@JagexSupport Please can you help with the above problem.
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Connor
(@theawsomeboy) reported
@JagexSupport Hello, I am having some problems logging into my old school account. I seem to have somehow put two accounts on the same login and I'm not sure how. I'm on mobile so there is an option to login with Google or email. Problem being I login with my email,
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Joseph Almasan
(@AlmasanJoseph) reported
@JagexSupport my friend “Dabsy”s account keeps saying too many login attempts and won’t let him log in. It’s been doing this for the last two days and he also is getting emails from a fake jagex support trying to get his information, is there anything you can do to help?
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Kyan (Sin) the Yeen
(@SinDragon12) reported
@OsrsSkittles @OldSchoolRS Caps lock broken. Relax, Karen.
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Mitchell W Lewis
(@MitchellWLewis1) reported
Woox and Zezima got the option to change their login email/username. Maybe if I was a content creator I could have gotten the option to change my login instead I’m getting griefed for 2 months. @JagexLyon @JagexSupport @JagexAsh
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Mitchell W Lewis
(@MitchellWLewis1) reported
Am i going to get help with this or not? I haven't been able to log into the game for 2 months now. Because of people spamming my login email. @JagexSupport @JagexAsh
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M
(@FPSunrise) reported
@JagexSupport I've changed my password like 1000 times and I cant sign in under my username name or email, but yall keep charging me monthly.
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Belinesela
(@deathtoner) reported
@JagexSupport can I access my old RS3 account such that it is connected to my new OSRS account? my old rs3 doesnt have a login email
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Jocke H
(@h_jocke) reported
@JagexSupport why does your support team purposely ignore tickets from me? I never get a response regarding my issue with my account after I receive the email saying you received my request..
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Bbertzzz
(@Bobzzz7) reported
@JagexSupport @JagexSupport I can’t even “change email” to try and fix the invalid/expired link issue because that also requires the faulty Authenticator (which again, I no longer have access to). Account appeal/unlock didn’t even work either. Authenticator is always there. System is so busted
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tim
(@tim29238112) reported
@JagexSupport Thats not what i asked for. Someone linked my gmail account on some random account. (im talking about the option when you login to your account on site, go to account and then Linked Accounts (login faster by linking your google account))
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Mitchell W Lewis
(@MitchellWLewis1) reported
Can u I please get some help with my login being spammed to grief me? I asked @JagexSupport and they can’t help. @OldSchoolRS
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Chris Yancey
(@Coyote_Chris94) reported
@JagexSupport when I try and login on my phone it tells me I need to be a member to play on that world, but it works fine on my iPad, anything I can do to make it work on my phone?
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Edgar Coose
(@EdgarCoose) reported
@OldSchoolRS Fix pvp
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Danny
(@danny_goal04) reported
@OldSchoolRS I've got a bone to pick with you. I don't want cookies. Why is it that every time I try to log in through the mobile client I'm directed to a page about cookies?? Who asked for this? I'm sure no one did, just as no one asked for a login with google account option.
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Jamsa
(@JamsaFIN) reported
@Jagex @JagexSupport You better start explain this ****, or i will contact to Finland customer protection service... I told you weekend my account got hijacked, and hijacker tried to claim it with 2 factor authentication ... i manage to save my account with my email...
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Mr. Arcane
(@RJaago) reported
@JagexSupport Hi! I am freezing for 1-2 seconds every like 45 seconds on oldschool rs client. Is it on my end or your servers lagging and making me freeze? Im not the only one today who had this issue. Thanks!
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Trusts
(@Betreyals) reported
@OldSchoolRS can you please fix my S Pen issues? I can't play mobile with my fat fingers. TY
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VermontIron
(@IronVermont) reported
@JagexSupport FIX THE LOG IN ISSUE IM SO FED UP WITH THIS REFUND MY DAYS OF MEMBERSHIP I HAVENT BEEN ABLE TO USE @Jagex
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Bbertzzz
(@Bobzzz7) reported
@JagexSupport I can’t even “change email” to try and fix the invalid/expired link issue because that also requires the faulty Authenticator (which again, I no longer have access to). Account appeal/unlock didn’t even work either. Authenticator is always there. System is so busted
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mrm8dud
(@Ayden42588973) reported
People saying **** is ableist just because people with a disability can’t do it can shut ******** up. My shift key is broken meaning I can’t use the @ key most of the time. But I’m not on RuneScape’s Twitter harassing them because I can’t say my email am I?
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Alan McLeash
(@AlanMcleash) reported
@JagexSupport I have tried this, clearing browser cache on both chrome and firefox, still same issue :(
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Bbertzzz
(@Bobzzz7) reported
@JagexSupport Hi, I recovered the account but had to submit another appeal since I mistakenly did not request to change the registered email in order to try to fix the invalid/expired links to disable Authenticator. Sorry for the misunderstanding.
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Verboden vrucht
(@VVrucht) reported
@JagexSupport hey jagex ik trying to sent they tipoff@jagex e-mail its giving me error
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Morniingstar
(@Morniingstar_Rs) reported
@OsrsSkittles @hawk_rat @OldSchoolRS If you get a beta key, it should surpass this login spam issue. Getting one is impossible given support doesnt care.
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WalrusNipples #GoOutside
(@WalrusNipples1) reported
@JagexSupport Still broken, after two updates. Have they been able to reproduce this issue?
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tony
(@tony91204970) reported
@JagexSupport im having trouble trying to recover an old account. I get the account recovery denied, BUT it says its due to the email/username combo. Ive updated the password a couple times already and redid the process. Gotten this message 3 times. Appreciate all help!