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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Trent Helminiak
(@HelminiakTrent) reported
@JagexSupport Submitted my lost item due to a glitch in your security. It didn’t let me put in all the items for this, I’ll send more in once I’m out of work.
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b
(@throwingmeaway7) reported
@JagexSupport could you please just make the cosmetic and pet available? there was never an issue before with these types of promos(like twitch)whenever there were runecoins or keys, irons would get everything aside from MTX items(sleigher armour, loots cape)
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Antoine Licursi
(@YUNG_SALMON_) reported
@JagexSupport The problem is I can't change / add the Email because I can't access the one with the underscore (also login email), Ive tried and exhausted every possible resource on the website but it always comes back to the issue of the email not existing, nor can I even create it hahaha.:(
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Regiris
(@RealRegiris) reported
@CHEWIE_______ @FortniteGame How do you think bugs and issues were resolved back in the internet’s infancy with games like everquest or runescape? Social media didn’t really exist yet. When there was an issue It was resolved without petulant children whining about it like you do daily. You gotta grow up.
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Glicia M. de Simões
(@SimesMde) reported
@vooralmax @JagexSupport It really feels bad how your account has been hacked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Carl Harrison
(@carlHarisson) reported
@Michael61081808 @JagexSupport Report this issue to global_recovery123 on Instagram. He's the best to fix any problem on hacked accounts. He recovered mine within 30 minutes.
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King_Jim_Z
(@King_Jim_Z) reported
@demalition90 @OldSchoolRS your and others lack of self control isnt my problem. Doesnt matter what jagex does theres gonna be high risk of some sort.
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Trent Helminiak
(@HelminiakTrent) reported
@JagexSupport The only way to discuss something with you guys is through Twitter since you have no contact info… no email, no chat or customer service # to call.
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Joey
(@joeythompson95) reported
@JagexSupport @JagexSupport Might it be an issue on the account itself? I received a random mute on my account 2 days ago. Could that be a cause for the problem with the verification?
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Nader
(@nadernoodle) reported
@JagexSupport attempting to redeem my game pass perk code resulted in an error message "Your code was not recognized" and now the perk is not visible in the Xbox app so I can't retry
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LordDarkfor (Tyler Dearman)
(@lorddarkfor) reported
@JagexSupport Server disconnect caused me to lose a life for my Hardcore Ironman team and the grave never showed up for me to reclaim my items despite the timer still ticking. Can something be done? #OSRS #GroupHardcoreIronman
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Justin
(@MindReaderOSRS) reported
@RS_Meric @OldSchoolRS Whatcha expect, their solution to people leaving the game is to keep adding new ****, instead of fixing / adding to existing places. Reminds me of the movie interstellar, where they abandon the planet and search for new ones because they couldn't "fix" earth.
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Ricky
(@RlCKY____) reported
@OldSchoolRS Pvp has been left unaddressed for too long. Bring back the original BH, fix revs, don't do singles+ throughout the whole wildy, and start banning ahk/client. It's ridiculous. Legitimately zero ***** given. If this **** affected Irons, it'd have been addressed two years ago.
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Joey
(@joeythompson95) reported
@JagexSupport Hi @JagexSupport, The problem is I've never even attached this email in the first place. I'm just not receiving the validation email. So when I go to that link it still says "verification sent to **@**". This is the only acc I'm not receiving the emails on.
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Em 🌙
(@emchant3d) reported
Had to sign in to an ancient email to find something and found emails from my runescape boyfriend from 2008
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Null_x
(@Nullx15) reported
@JagexSupport @JagexSupport Hello can you guys fix Magic? It is broken af should be nerfed whoever doesn't see this is blind as a mole with his head in the sand.
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Spookysaurusrex
(@Sp00kysaurusrex) reported
@JagexSupport Hello, I've been trying to get ahold of support for a few days now with no luck. I'm looking to create a new account to play, but every time I attempt to create one it gives an "access denied" error.
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J V.
(@JosueZYV) reported
@Shibarianne How many times has this happened that it's mow a pressing issue of the entire Runescape community???
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Null_x
(@Nullx15) reported
@JagexSupport Hello can you guys fix Magic? It is broken af should be nerfed whoever doesn't see this is blind as a mole deep underground
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Joey
(@joeythompson95) reported
@JagexSupport @JagexSupport Also, I've tried numerous other emails to see if it's sending it out at all (or just an issue with the email I want to use), though I'm not receiving the verification email on any of them..
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antony
(@AtweetingTurnip) reported
@JagexHelpFrost @JagexSupport Thank you for reaching out but the issue I'm having is that someone hacked my account and added their own email before i had a chance to after setting it up...
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King_Jim_Z
(@King_Jim_Z) reported
@OldSchoolRS honest feedback, the rewards are still garbage. Also did yall actually fix the amulet range str bonus and its affect on max hit? it was coded wrong during beta. If these are the rewards scrap the raid and focus on bh.
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_
(@your_moms_bf_) reported
@OldSchoolRS Can you fix the servers please....
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Zscaper
(@Zscaper) reported
@JagexSupport Hi, i got a bigger problem with my Main account My old phone got waterdamaged,where my authenticator for the account and the account email was on it Sadly gmail wont remove the authenticator cuz data protection Is there anything that i can do to get my account back?
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ContraPregunta
(@ContraPregunta) reported
@JagexSupport So (exaggerated example) can I switch between my accounts, 6 twisted bows in the same trade without problem? (Or 4B for example). My main account is total level 2040 and I would not like to lose it, sincerely I'm scared haha
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Charlotte Smith
(@Charrlllottteee) reported
@SirDunksie @JagexSupport WITH NO DELAY #smarthacks_12 on IG RECOVER MY HACKED ACCOUNT BACK SUCCESSFULLY HE'S A PRO AND SPECIALIZE ON ALL KIND OF HACKING SERVICE BELIEVE HIM HE'S VERY MUCH REAL Text or call him +1 (347) 635-4828
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William Shakespeare
(@vehkisperkele) reported
@JagexSupport I know my login name and my password yet i still cannot login to my account because my 12+ year old email is gone, so is the phone that had the Google authenticator. Would very much appreciate a real human customer servicer, not a bot that sends links.
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David shawver
(@davidshawver9) reported
@Michael61081808 @JagexSupport I was having the same issue few minutes ago, a friend of mine referred me to a hacker tommy_recovery12 on Instagram helped me fixed it. Accounts are about to be hacked contacts him now so he can recover your account. His trustworthy and fast.
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Sinnamon Bun
(@Sinnamonsbun) reported
@JagexSupport Hey there, I set up an email/password with my steam OSRS account but I cannot login via that new login or receive emails regarding password changes, the system has done this for a bit now and I'm unsure what to do.
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Natascha Richardson
(@NrXch) reported
@JagexSupport hey, what does it take to get someone one to help you with an issue? Miss being able to play something I’m actively paying for.