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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Rivan
(@Rivan____) reported
@JagexSupport Hi, tried to log on to my account earlier and had issues. Finally managed to discover it was my authenticator, which I then restarted. I eventually managed to log on to my account to find my account had been used and my entire bank was sold which is surprising (1/2)
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Flipymod❤️🧡💛💚💙💜
(@Flipmod1) reported
after watching over a dozen videos of the decline in MMORPG's one thing that stood out was that Runescape has kinda.. well.. they jumped out of that. they are and did fix a lot of things and returned a lot of skills to "have fun, do it yourself, its an adventure" aspect
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Athena616
(@Athena6161) reported
@JagexSupport Other people have gotten items refunded they've lost due to the same issue i've lost my item too and i can't understand why i don't get the same support other people do?
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falloutsnow
(@falloutsnow) reported
@JagexSupport Nothing to report now, turned out it was an issue with how I'd arranged my GUI.
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whirlydirly
(@naughtyspagetti) reported
@JagexChaose @RuneScape I usually never just go and attempt a boss day one, but this time i did with the new rexes. Wouldn't have without no death costs. And the free rod charges are sweet too. Was annoying to lose my steel titan every time i died last combat week. Not a problem now.
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Rob
(@Ro0B0) reported
Pls fix server @OldSchoolRS
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itsgunter
(@codgunter) reported
@RuneScape Hello, i cant login with facebook, it keeps giving the 'i am not a robot' captcha. Even after i complete it.
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G3org3
(@G3org3_ic) reported
@Nick09681012 @OldSchoolRS Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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matthew
(@matthew25045558) reported
@JagexSupport @JagexSupport Can you people just listen? I haven't forgotten my login. I have the account and password. I am unable to disable or access the authenticator. This is so frustrating. I need someone to actually read this chain of tweets, not just react to the last one.
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George
(@GeorgeHrison1) reported
@ConzTweets @JagexSupport Had same issues with mine I have a first hand experience of how sad and frustrating it can be message revert_hacker on instagram they got back my account in no time
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Con
(@ConzTweets) reported
@JagexSupport hi guys I've recently returned to the game to find out I can't login to my account because it's been disabled? I am a 16 year veteran and would like to gain access back to my account please! I tried appealing but apparently the ban is final?
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Jeremy Almquist
(@JeremyAlmquist1) reported
@JagexSupport Still getting error code 15 "this request was blocked by the security rules". Then when I click "contact us" it goes to a login page, which I can't do
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Sens249
(@sens249) reported
@JagexLight @high_alchemy @OldSchoolRS Can you specify if it was the abiloty to capitalize multiple letters in a row? Or using the symbol as a buffer between letters. Because Im thinking why not just change chat in osrs to let us type capital letters freely? Is that an issue?
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Brendan Collins
(@DaKingCollins) reported
@JagexSupport can you message me please about account problems, automated system is broke for me, need manual assistance
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Ryan Lorenz
(@darksora269) reported
@JagexSupport I'm getting Error #15 when trying to reset the password to an old account for osrs. It seems to be a prevalent issue. Any ideas?
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Ken
(@Sobryus) reported
@JagexSupport My account was hacked sometime within the year (even with the authenticator) and I was finally able to change my login information today and saw they used my account for macroing. Can anything be done post-ban? Thanks
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Eric
(@Ericc_play) reported
@Ahmedki82174318 @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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Tom
(@TomP1812) reported
@JagexSupport hi, I changed my name a month or so ago, and upon trying to change it back on the website I'm met with error code 15. When I try to contact I'm also getting the same, any advice?
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Flying covid
(@FlyingCovid) reported
@JagexHelpStevie @JagexSupport User Piklik45 was banned, now locked since a week, I quitted to recover. All denied, email details is on my ID card which I can show u if u like. Now I got magedu0s recovered and was talking to someone that that acc was stolen 965 days ago. And recovered it got a ban. Error 15.
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Ghil_leonard
(@Ghil_leonard) reported
@RozayHc @JagexSupport Frfr OMG!! thought i was the only victim of this, like i got locked out for 3 months and I tried contacting their service but they always gave me a robot reply not until i got in contact with @cyber_techunluck on instagram who got me back into my account he should help you
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KNGA Avain Of War
(@AvainHarsh) reported
@JagexSupport either fix the crashing or ill cancel my membership on all my accounts :) choose wisely
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TJKRAFT
(@TylerKraft10) reported
@JagexSupport name my guy is TylerDaWizard. this happened after paying 110$ for 450 keys and halfway through i was kicked to login screen then screen saying i was banned by a bot buster
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Conor
(@MrPuppermint) reported
@JagexSupport I only ask as I've received a Botting moderate ban that fell in line with an excessive use of Chrome's remote desktop, which I've seen plenty of others reporting a similar issue. I just want to know that IF I use it after my ban has expired will I face another false ban?
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Athena616
(@Athena6161) reported
@JagexSupport I've checked the thread and i should be eligible for a refund because i've lost my item due to a widespread server disruption.. Its a 3rd Age dyed Zaros Godsword which cost me years to get only to lose it to an issue i couldn't do anything about...
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Jonas Kristofersson
(@JonasKristofer1) reported
@OldSchoolRS pls help! I have a serious problem with my account, tried to get help on website. But the problem is not solved.
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jennifer lopez
(@jennifer_lop648) reported
@tylertylerer @JagexSupport all thanks to those that refered me to Best_tech02🤩🤩 On Instagram yesterday , finally my account was recovered successful through they're service after I got scammed of my hard time making money by some fake hackers 😭😭 but no help
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🧠Wee Man🧠
(@ZybezWeeMan) reported
@OldSchoolRS Why are you polling barrows warning messages when people haven't been able to login for over 6 months due to login spam LMFAO???
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jeffrey
(@MeneerJeffreys) reported
@JagexSupport I tryd that but he logged out so the report button doesnt work anymore.Please fix that system also.(Once a player logs out the Report button doesnt work!Very annoying to report people like that. Mod Ash Told me to report here. So here is my request for the help.Please do help me.
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Kev 🇵🇭
(@KvzyRS) reported
@Max_MayneOsrs @OldSchoolRS having the same issue
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KillPlayers4Items3231
(@items3231) reported
@OldSchoolRS last time i played lms particularly varrock map, a several second lag spike hits when a player dies. Not sure if this has been fixed yet