RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/21/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • LegWobbler Simon (@LegWobbler) reported

    @RuneScape Fix death costs!! That is all.

  • Jagerrmikester Alphakenny1 (@Jagerrmikester) reported

    @OldSchoolRS Can’t even fix deadman mode servers and y’all want us to pay more money for membership LOL what a freaking joke!

  • MrMezMorris Mr Mez (@MrMezMorris) reported

    @OldSchoolRS Gonna be gate kept by pking clans hard sadly idk what you can do to prevent this as it’s a user created issue

  • Givenchy94 ‎الإسباني ~❄‏🇦🇪 (@Givenchy94) reported

    @OldSchoolRS im facing a problem with my account i play the game since long time ago i have strong account now i want to come back to play the game again i download it in my mobile when i longin everything is new no skills no weapon please your support my username is bode2009

  • HolgateGamingHD Holgate | F/A | Pray for Ukraine 🇺🇦 (@HolgateGamingHD) reported

    @JagexAsh @OldSchoolRS unfortunately ash I can see this being the same problem with botters and then it would die out fast

  • Givenchy94 ‎الإسباني ~❄‏🇦🇪 (@Givenchy94) reported

    @RuneScape im facing a problem with my account i play the game since long time ago i have very strong account now i want to come back to play the game again i download it in my mobile when i longin everything is new no skills no weapon please your support my username is bode2009

  • KanisNealon Kanis Nealon (@KanisNealon) reported

    @JagexSupport Can you please help me navigate that page to get the option to submit a ticket? None of the categories apply to my issue, and I can't find one that leads to a ticket.

  • Gamer20227 Gamer2022 (@Gamer20227) reported

    @Runikrow @RuneScape Give it a month into the price increase they will raise it more or see how foolish they was and drop it down or fix the bonds in game cause they will also increase in price by a crap load! When they first came out I wasn't a heavy player so I couldn't pick up any but they was

  • zachar10 zachary Harrison (@zachar10) reported

    @OldSchoolRS Only if xou fix the game

  • BellraveOSRS Bellrave_OSRS (@BellraveOSRS) reported

    @RSAwkwardfina @OldSchoolRS You can tag @JagexSupport on twitter, maybe reddit too, to talk about your problem, can also complain at the tipoff email adress, that never failed me so there's no way for me to complain ablut customer support. Always got my answers p much fast.

  • runescapecarino carino (@runescapecarino) reported

    @OldSchoolRS the servers are having problems always freezing game ticks every 5minutes

  • Wildyupdatewhen Rip multi pking 21/10/2020 (@Wildyupdatewhen) reported

    @JagexSupport I just noticed on steam you're only able to buy membership 1 time. This has to be a mistake? I bought 1 year of members through steam and am not able to buy it again as I already own the 12 months membership DLC. The problem its classified as dlc instead of a sub.

  • PalomaViola667 michealson (@PalomaViola667) reported

    @Zandd_ @JagexSupport I strongly recommend @vbx0oexok44ss he help me retrieve my hacked account when I have similar issue. Send him a dm ASAP his guaranteed and fast

  • justincroser Justin Croser (@justincroser) reported

    @RuneScape I was wondering if you’d ever change the LogIn email address? It’s annoying to have to use an email I no longer use or have active anymore. Current email on my account is fine and in use

  • WettPoolNoodle LOG WetPoolNoodl(e) 🇺🇦 (@WettPoolNoodle) reported

    Hey @JagexSupport I tried logging into my #osrs account but it’s giving me errors when putting in my date of birth, can you reach out to me?

  • Commander_Truth Commander Truth (@Commander_Truth) reported

    @MattyIceRS @LordKitaru @RuneScape I don't come on all the time but in pay $10 for my monthly. I don't plan to rid of it. RuneScape has a very cheap monthly payment plan compared to most other games. I understand they got stuff to work on but I mean if players dislike the issues at hand, make ur own game?

  • snagglefruit ayanna (@snagglefruit) reported

    okay #runescape question: do ya’ll know why my skill levels are registering in dungeoneering? Example: I need a 105 smithing to fix something, but even though I’m 108 smithing it still won’t let me do anything?

  • sheaparty Shea5500 (@sheaparty) reported

    @OldManSquall @OldSchoolRS Theres also a ring from the wildy imps. I dont think this would really be an issue tbh. Clans cannot hold every world, and even if they did, it would be easy to get past them, or run them out of supplies. Kind of a non issue tbh.

  • Adictrym_wow Clayton Bondin (@Adictrym_wow) reported

    @RuneScape At least fix the walk animation not lock it behind MTX.

  • spaphy1 spaphy (@spaphy1) reported

    @OldSchoolRS I didn’t realize this was being done and slept on the news since there wasn’t as much commotion. A help desk hopefully later, but now one single account and also live chat for support is huge. I’d pay $12.49 for that no problem.

  • Dplus_AlphaR4 Arya D Singh (@Dplus_AlphaR4) reported

    @justincroser @RuneScape What email login? I just use my username 😜 Its more secure than having an email that can get spoofed or hacked into.

  • cantstop69ing nico (@cantstop69ing) reported

    guy with trust issues because he got scammed on runescape in 2006

  • gerald_1984 gerald mota (@gerald_1984) reported

    @tiagocraque @JagexSupport Text @gourdgermon359 now to fix your account

  • jacques_welch Jacques Welch (@jacques_welch) reported

    @JagexSupport Hello Eliseu, Is the support team even capable of doing something outside of the Recovery account form? Every option given takes you to the same form. Having correct login information and my credit card on file not enough? Is it that big of an ask to shutoff the authenticator?

  • dallasliebler35 Dallas Liebler (@dallasliebler35) reported

    @JagexSupport The problem I’m having is I got a new phone and can’t access my Authenticator. I got all the info needed but can’t get into my authenticator

  • Jon_Hyde Jon (@Jon_Hyde) reported

    @JagexSupport Hi I'm unable to cancel my subscriptions from using card details, I've checked they're both the same but coming back with an error. I don't have access to some accounts as they had different emails that I'd lost access to.

  • rs3ingenuity The Ingenuity Group (@rs3ingenuity) reported

    @Rune_Clan @Jagex @RuneScape Has this been fixed or still broken?

  • JBriskco Jordan Brown (@JBriskco) reported

    @OldSchoolRS So you gonna fix all the bugs the constantly happen now that you’ll get more money?? Basically all new content since tempoross for mobile crashes every time a special happens. Rocking the iPhone 12 Pro Max connected to high speed internet.

  • N0bl3ss3 eric lai (@N0bl3ss3) reported

    @JagexSupport @TSmited I have the same issue, been appealing over 20 times with more and more info and still gets the same generic response. I took a break from the game and this is the kind of issue I run into when I get back.

  • LaLB__ 𝓛𝓪𝓛𝓑 (@LaLB__) reported

    @JohnnyKapri @OldSchoolRS for a dead game it seems to be quite lively sounds like a you problem