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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (63%)
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Online Play (25%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mod Light
(@JagexLight) reported
@jamezyboii @mobileQOL @OldSchoolRS When we tested the content, there were no issues present. However we believe there was a diff between the release environment & the live environment for this week's update. We still need to determine why (could be diff factors) but tldr is it wasn't the tester's fault.
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BlueAdonis
(@BlueAdonis3) reported
@JagexSupport Oh really? HuGe VoLuMe Of TiCkEtS? Almost like the game is so broken that everyone has issues out of it
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3X8
(@3X813) reported
@JagexSupport @JagexSupport I’ve listed creation passwords, ISP, Creation dates and locations as well as where I moved to the last login method, last player trade even where the account is logged out at currently. Still getting rejected my RSN is “Vancouver”
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Sturmgewehr, MD infectious disease specialist
(@dabbleinthis) reported
@JagexSupport How is that helpful? I was already there. Clicking on it doesn't resolve my issue with "your" company not taking payment. My bank(s) isn't blocking it.
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paposensei32
(@paposensei32) reported
@JagexSupport @Jagex yeah i quitting runescape forever i wasted 300 keystone on all of them i still havent got the signet yet for the ascension bow it now broken goodbye .
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Mintal
(@MintalGFX) reported
@JagexSupport my friends email account has locked him out but still has access to his authenticator and can login to his runescape account, is there any way to switch over the email account? He's quite desperate that he'll get locked out of his account at some point
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RS_Catherby
(@Kire667) reported
@RuneScape Found a glitch with the game. Any time I click "play now" it takes me to log in screen when trying to access citadel. Had to go through world 6 to get back there.
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Brettina
(@Brettina10) reported
@Boney89 @JagexSupport Same thing happened to me My account also got banned tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you
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ShadowOfYou
(@RSNShadowOfYou) reported
@RuneScape Do NOT use these knowledge bombs! They are broken and WILL get you banned!
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CrustieOCE
(@CrustieOCE) reported
@JagexSupport question in relation to LMS on #OSRS I use my LMS points to pay for bonds but have not been able to spend my LMS points for over a month because of the 2 day game time delay to spend points, I am guessing the 2 days resets when you lose membership, is there a fix?
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Dem Doc
(@DemDoc1) reported
@JagexSupport No its a very rare error that every time i logged on to an account it would instantly get perm muted upon login, this happened in 2015 to 6 of my accounts, thats why i wanted it to be looked in to, ip mutes arent common
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Max_hack
(@max_hack001) reported
@Kyle_Hinrichs @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Emnesty
(@Emnesty6) reported
@JagexSupport #OSRS Hi I am reaching out to you as I have been falsely banned for "Real World Trading Major" on account iO24. I have never bought/sold anything for real life value you can check all my account logs. Must be a ban wave error that has caused this or something...
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Delete Maiden enthusiast
(@pur3gh0st99) reported
@LineyOSRS @OldSchoolRS I see no issue with your crystal pickaxe
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Max_hack
(@max_hack001) reported
@raidini1 @JagexSupport @RuneScape Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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glen herrington
(@McBubbles29) reported
@OldSchoolRS hydra is still broken! Its doing ohase 4 on phase 1!!!!
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portlock
(@PortlockRs) reported
@JagexSupport my account was banned but you guys have thankfully rectified it. Unfortunately the streamer "West Ham" leaked my email and now it's being spammed so I am unable to login to the game whatsoever. Any fix for this? Are you able to change my login email/username? Thanks
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Max_hack
(@max_hack001) reported
@fatxxsh @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Mod Sarnie
(@JagexSarnie) reported
@McBubbles29 @OldSchoolRS We've deployed another small hotfix to fix this issue. The Alchemical Hydra should change attacks like normal.
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Max_hack
(@max_hack001) reported
@Ahmed966749221 @JagexSupport @JagexAsh Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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LetsjjjRS
(@letsjjj) reported
@OldSchoolRS So how did everyone run into these problems except the QA team? It's literally fighting the boss as intended and it wasn't caught.
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Niels
(@FIFAPOSTMAGNET) reported
@JagexSupport The issue is that my email was the first registered email on the account, it didn't have one before me. So it's impossible for me to not be getting the email, yet the account has been reset to another one and I have no idea which or what that is.(1
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Greg Tony
(@suleimanyusdau1) reported
@DeniseHersey5 @JagexSupport Don't panic I had the same issue but with the help of @champtool0 I got my issues resolved all thanks to him
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glen herrington
(@McBubbles29) reported
@OldSchoolRS STILL BROKEN
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Max_hack
(@max_hack001) reported
@SarcJr @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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DerKoller
(@derkoller_eu) reported
@Erdayastronaut @Tesla @elonmusk Open YouTube app, search for RuneScape, go to the official RuneScape YT Channel, open the RuneScape Website, login with Google. Needs to be done within the Fullscreen YT App, worked for me only 3 or 4 weeks ago.
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Hayds
(@wourlow) reported
@OldSchoolRS is this issue super apparent or common? asking because I'm wondering how an issue affecting the npc's get through the update without notice when the update was done for said npc in the first place. merely curious, i don't know the nature of the issue firsthand
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Max_hack
(@max_hack001) reported
@firewarr7000 @JagexHelpFrost @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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jollygoodfew
(@Brandon97866726) reported
@iamonapc tbh they don't look that bad, but I think the problem with them is that they're simply too detailed. Runescape's graphics would look better if they were more simplistic, as your brain could easily process what they are, and not be spoonfed this garbage that just looks overdone.
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Pete(Achu)Griffiths
(@Boycee501) reported
@OldSchoolRS Just blame Rendi for making your own game **** for a change? Don't think he made max cash glitch? or t bow spawn?? You had roll back cause you broke your own game, more than once... I bet no one got sacked over that ?......