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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jay O
(@JayoOSRS) reported
@OldSchoolRS is there a problem with a couple of game worlds? for example w415 - i cant log into it and it isnt even chooseable from the login screen/worldhopper. Also, there are some accounts still logged into the world, now they arent able to log back in... any statement from your side?
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Ayiza
(@JagexAyiza) reported
@Reinbark @OldSchoolRS @JagexAsh They will be retroactively given upon login :)
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Godoffi
(@Godoffi1) reported
So I have a old runescape account I want recovered but I am being denied over and over again. I made it back in 2007 and I cannot recover it for the life of me and keep getting denied BUT it IS MY ACCOUNT. Please help, login name is Pooppoor @jagexsupport
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Ayiza
(@JagexAyiza) reported
@rils2_RS @OldSchoolRS Would they be tradeable? Sounds like a great idea for Ironmen but would cause issues with the prices of Rune and Dragon darts for mains.
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Brandon
(@Brandon98589145) reported
@JagexSupport Wow.... my issue is not with runelite!!!!!!!!!!!! I had an account with old email, which was my gmail. I used sign in with Google not realising that. Now it's made a whole new account? Do You understand? I unlinked it by accident now it's gone!
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Bas ACNH
(@BasAcnh) reported
@RuneScape i’m having a problem in Runescape 3. I just bought and activated a flaming sword enchantment but i can’t see it! The game said it was in my wardrobe under aura’s but that’s empty. Please, can u help me? The item cost me a lot.
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Kvng Mally
(@KvngMally) reported
@FliippinTurtle @JagexSupport I don’t see the use of their support I had the same issue with my account few minutes ago but I got it resolved with the help of cyberhack_081 on Instagram he’s fast and reliable
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Pat
(@2xshark) reported
@OldSchoolRS I don’t get why you can’t make unique content for osrs? Please stop recycling content we don’t want. Also update runecrafting and fix botting thanks!
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HarleyQuinn
(@HarleyQ36581501) reported
@JagexSupport I've been trying to buy RuneScape Bonds, but it says my card info is wrong, and I know for a fact it is not. Why is this not working?
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Sclyzed
(@sclyzed) reported
@Master_Recable @Phaero_ @OldSchoolRS Right, which is the part I said about knowing stuff about them, which what happens often. My point was all a good person needs is the login name/email. They can hash passwords and get around 2FA with no other info on them. People think 2fa is bulletproof, it's not.
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Mod Ash
(@JagexAsh) reported
@ThisIsntSteven I'm sorry to hear that. If you're still having trouble, I'd suggest letting the Support team know - they're JagexSupport on this platform.
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Zane
(@FliippinTurtle) reported
@JagexSupport Hey team, my account has been unbanned / expired ban, and got an email from the appeals team confirming this, however when I go to login to the client it says the account has been banned. Unsure what to do from here
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Recable
(@Master_Recable) reported
@Phaero_ @OldSchoolRS I’ve never had a problem with it. If you use 2 step verification on your email, on your RuneScape account and have unique passwords for both, there’s no way to get hacked.
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Nikolai
(@Skyvocity) reported
@JagexSupport I’ve changed email, password, Authenticator everything from a different network/secure device and I’m still having security issues. I know you guys don’t do it often but could I please change my login email
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Sophia Ava
(@SophiaDRealtor) reported
@JordyMarcoux @JagexSupport I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_Jackroland_
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Ling_01
(@Mr__Ling) reported
@JagexSupport thanks for the client update this week it has killed any attempt to play @RuneScape at any quality but had no problems before Monday
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Kimberley Thomas
(@Kimberkittenx) reported
@Jagex @JagexSupport I tried to log into my OSRS account today after not playing for years to find that I couldn't log in till I rectified a billing issue. A hacker has left me with $2300 debt and had 10 bonds in the cart. A girl's just tryna have fun. 😭
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TheHappyPittie
(@TheHappyPittie) reported
@DarzOSRS @OldSchoolRS I honestly hadnt even considered the issues to f2p. Thats pretty bad. Even with it falling in p2p locations sometimes the rates will still be absurdly high
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Yerlyn
(@Yerlyn63663487) reported
@OldSchoolRS 8 years and they can't still fix the logging out randomly on the app while playing 😢. No sure how many years more before the app works properly, without logging one out or closing the app
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Jailboy
(@Jailboy12) reported
@JagexSupport I made an account about 9 months ago and I can remember the account name, but the email address is not working despite me seeing that I have an email from jagex back in may to authenticate the account. Are you able to help please?
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River
(@RiverWellwerts) reported
@JagexSupport I need help Recovering my account I keep on trying to recover my account with its login email using that email as it’s you know recovery and you guys keep on denying my appeal I am locked out of my account and I keep on sending appeals and you keep on denying them
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River
(@RiverWellwerts) reported
@JagexSupport If I am sending an appeal to have a new password reset sent to that account login email which I’m the only one that has access to that email doesn’t that show that I am the account owner I am the only one that can log into the email that the account logged into the game with
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Blake Pearson
(@BlakePe35112569) reported
@JagexSupport I recently tried to login to my account after about a 2-3 week break from the game and came back to my account being disabled and permanently banned and it is non-appealable. I have never once botted or used any kind of 3rd party software besides Runelite and have
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Albert
(@Albert65820456) reported
@JagexSupport I could just give you guys $11 to send a message but i'd rather eat lunch today. Pretty disappointing stuff, really used to respect you guys. Well if you guys ever upgrade the customer support so that players aren't shut out i'll try again. Thanks for atleast reading my issue.
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Adam
(@KingAdamM8) reported
@Master_Recable @Phaero_ @OldSchoolRS Where are you getting the information that none of them play OSRS and why do you think information that could be linked to accounts can only be found by a select few? Not to mention old email and username logins that have been leaked which can't be changed are a huge issue
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RS Chad 2
(@RsChad2) reported
@OldSchoolRS Will you guys please address the servers and show what you’re doing to fix it. It’s aggravating that there are content updates when people have to play with choppy servers
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Bas ACNH
(@BasAcnh) reported
@JagexSupport i’m having a problem in Runescape 3. I just bought and activated a flaming sword enchantment but i can’t see it! The game said it was in my wardrobe under aura’s but that’s empty. Please, can u help me? The item cost me a lot.
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FV439 Refurbishment
(@fv439) reported
@rsgee247 @JagexSupport Did you get a macro/bot offence too? Just got slammed with a 2 day ban out of the blue and not a clue why. I know that I'm behind a VPN could that be an issue for @JagexSupport and the client?
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NotSoco
(@NotSoco) reported
@Zoon333_Z @OldSchoolRS Hence my math a few tweets ago... it would need to be insanely slow to offset that. So unless they guarantee that its minimum 10 seconds per dust, the method is broken and shouldn't be allowed in game.
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Reinbark
(@Reinbark) reported
@OldSchoolRS @JagexAyiza @JagexAsh Do either of you fine gentlemen know if the steam achievements regarding the quests will be retroactively given when I login? Or will I have to complete them again on another account?