Is RuneScape down?

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

 No problems detected at RuneScape

RuneScape problems in the last 24 hours

RuneScape Outage Chart

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Sign in (100.00%)

RuneScape Outage Map

The most recent outage reports and issues originated from:

RuneScape Comments

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • ltnskull
    Skull (@ltnskull) reported

    @JagexHelpStevie @JagexSupport Dunno if it was your doing, or I got through to someone else, but I got an email on the correct email account for changing the password which also removed the registered email, issue has been resolved now and authenticator re-enabled. Thanks for dealing with me anyway :D

  • noWayitsSnae
    snae (@noWayitsSnae) reported

    @OldSchoolRS The Christmas themed login screen flames are great 👌

  • NickShutter
    The Hag of Hogs (@NickShutter) reported

    Like dude chill out it's just bootleg Runescape music, "genre tourism" doesn't exist and it wouldn't be a problem if it did. If you cared about music more than fashion you'd realize that it's possible to just enjoy things

  • TrueMercyVale
    TrueToriWolf (@TrueMercyVale) reported

    @JagexSupport Hi, I've had issues trying to get on to my account. I've sent two appeals, but the response emails seemed to be automated. Please help me

  • FellowNick
    Nick (@FellowNick) reported

    @OldSchoolRS Please fix the game freezing on iPhone 7!

  • PoTeNs_VRS
    Jerad Shryock (@PoTeNs_VRS) reported

    @JagexSupport I dont understand how this helps me... I paid for the subscription and was having problems logging in for first time... when I finally could it's like it was a completely blank account. No character name or my subscription

  • QuesoTV
    Queso (@QuesoTV) reported

    @JagexSupport Okay so I'm having problems recovering the account. I can prove the address and zipcode where the account was created, as well as the ISP, however the email that was linked to payments does not exist any longer. I'm not sure what more to do please let me know.

  • LomaxJustin
    Justin Ray Lomax (@LomaxJustin) reported

    @OldSchoolRS the grand tree has a bug and I am unable to complete the question. In Gloughs house I am unable to climb the tree. Please fix this!

  • clutchllamaa
    clutchllamaa (@clutchllamaa) reported

    @JagexHelpStevie @JagexSupport that still requires me to receive an email from you guys. I dont understand why you make players register emails if this is a problem.

  • ltnskull
    Skull (@ltnskull) reported

    @JagexHelpStevie @JagexSupport I've just about had it with this to be honest. I tried again, even going so far as to remove both routers between my PC and my modem, every field is filled to the best of my ability and I still get instantly denied. Would be greatly appreciated if you could forward my issue.

  • FiresBoost
    Tyler-Defeats (@FiresBoost) reported

    @JagexSupport could you server maitence teams get off their lazy asses and actually do something when they clock in. the game lag 2x more since mobile release and yall just sit back and do nothing

  • ltnskull
    Skull (@ltnskull) reported

    @JagexHelpStevie @JagexSupport Yes but you see any of the tickets arent going through, that's the problem here. If you'll follow me on twitter, I can show you the recovery form in a DM, every goddamn field is filled out, so maybe you can give me some pointers.

  • TelmolopesM
    Yt Agentlopes (@TelmolopesM) reported

    @JagexSupport i know everything about recover because that makes 2 years i am trying to recover my account i think a huge error occurred because i played since 2004 always on same account never trying to do anything against the rules and this happenned.. idkthe account is a part of my Life !

  • becorrea131
    becorrea13 (@becorrea131) reported

    @JagexSupport @Jagex @OldSchoolRS Hey, my account has been PERMANENTLY BANNED from osrs and I cant recover i. I tried to appeal but it didnt work. Please help mee, I really want to play again with no cheats Login: becorrea01 character: Becorrea

  • ltnskull
    Skull (@ltnskull) reported

    @JagexHelpStevie @JagexSupport Ive been sitting here for 4 hours trying to get my account back that you've taken from me, the broken appeal system does nothing for me so essentially what I have right now is an unusable account and I might as well start over then because the appeals arent going to start working

  • itzZany
    Zanek (@itzZany) reported

    @RsKieran @JagexSupport So the problem is it says i need to buy gold premium membership for it but i clearly bought it for 12 months around 87,99€ so i have a bugg or something..people got their rewards immedietly..while i cant even claim that I have the gold premium ,even tho I paid.

  • mikie_q
    ☯️ (@mikie_q) reported

    @JagexSupport you literally charged me $105 for 3 of something I only purchased 1 of and I didn’t even receive what I paid for. FIX IT

  • grantharkin7
    grantharkin7 (@grantharkin7) reported

    @JagexHelpFrost @JagexSupport Then the next day I was disabled, most emails I try send I get an error in sending them so you can’t just close my account and say it’s because we says so you gotta give me some evidence or help on what’s happened

  • leeston51366878
    lee stone (@leeston51366878) reported

    @RuneScape please fix underground pass as if u revisit won't allow u to do the rop attachment to old spike as just shows frayed rope... This has stopped NY account from completing quest

  • grantharkin7
    grantharkin7 (@grantharkin7) reported

    @Jagex @OldSchoolRS @RuneScape @JagexSupport I just need some help with my account the automated service just doesn’t give me the help I need I will pm @JagexSupport now

  • D_o__n_o
    Dono🇦🇺 (@D_o__n_o) reported

    @JagexHelpFrost @JagexSupport The ingame name got changed to random numbers but I've had the account over 11 years, login name is mod jake, used to pretend I was a model in-game, thank you for the help

  • epe_bi
    .|🍂 (@epe_bi) reported

    @WarfWill @JagexAcorn @JagexWeath They should get tips from the previous runescape team. As soon as i email them my problem i find it already solved. @OldSchoolRS get people who knows what they’re doing!!!

  • D_o__n_o
    Dono🇦🇺 (@D_o__n_o) reported

    @JagexHelpFrost @JagexSupport Despite me typing in the correct username and password it tells me incorrect username/password, never broken a single rule on that account in its lifespan

  • josh15387221
    josh (@josh15387221) reported

    @JagexSupport Been paying member of this game and community for 12 years is it really this hard to get an email account to talk to someone about the issue instead of being referred to web pages that are not assisting me

  • itzZany
    Zanek (@itzZany) reported

    @JagexSupport It's not the problem i can't climb them..I don't have even the blue badge in the chat , i've purchased membership for 12 months and i didnt receive anything but membership itself. :( Thank you so much for trying and help me. 💕

  • Varrock_Obama
    part god (@Varrock_Obama) reported

    @Soz_I_Nh @JagexAsh @OldSchoolRS There is a left click and minimap that helps I've never had a problem

  • lilproaustin
    lilproaustin (@lilproaustin) reported

    @psyc0h @JagexSupport They opened 50k downloads for a time to expand beta testing. Can’t help you with the account issue

  • hughcunt
    hUghwU (@hughcunt) reported

    I went to setup runescape mobile at work and I made all the tils crash lol

  • A7medTare2Fou2d
    Ahmed Tarek Fouad (@A7medTare2Fou2d) reported

    @JagexSupport Nope same problem

  • LunkenPark
    Johan Lundkvist (@LunkenPark) reported

    @JagexSupport Hi! I can’t access my account because I got a new phone and the authenticator needs me to log in to my email. Problem is that it’s an old adress that I made as a child and I don’t remember it. I really want my account back. I still pay the membership with my card!

  • Jagex
    Jagex (@Jagex) reported

    @chris18344393 Hi Chris - that's not the best email to contact for billing issues. Sorry to hear that - tagging in @JagexSupport who should be able to help.

  • Patsi_Pat
    Patrick bowman (@Patsi_Pat) reported

    @JagexSupport It's no connection issue, somthing is bugged. I was using companion app when it happened and now no matter what I do it says I'm still logged in even 20 seconds after a recovery request.

  • osrs_beatrix
    Beatrix (@osrs_beatrix) reported

    @OldSchoolRS wtf even is a login screen issue

  • flaattino
    Flaattino (@flaattino) reported

    @RuneScape I had an account for over 15 years. Find out there is a mobile version... best day ever!!! Login for the first time in 2-3 years. My account has been hacked and permanently banned. Might be the saddest day of my entire nerd life.

  • maximusoverlord
    maxi (@maximusoverlord) reported

    @JagexSupport sooooo I had authenticator set up on my old phone which got stolen, and i dont have access to my registered email anymore, but have all my paypal info and login password account name etc, but you guys refuse to change email. Loved my 400$ membership the last 4 years

  • DragonTank90
    Brandon McDowell (@DragonTank90) reported

    @JagexHelpFrost @RuneScape @JagexSupport Okay explains my problems hope fixed soon its my main game to play in life

  • Soz_I_Nh
    Michael Howling | Soz I Nh (@Soz_I_Nh) reported

    @grizlybear45 @JagexAsh @OldSchoolRS Then I just don’t want the new update. I don’t get why ash can’t just tell me that instead of telling me to toggle off attacking players all together on a world that’s meant for attacking players Why were we debating this. It’s a horrible feature. Pvp is literally broken.

  • grizlybear45
    Logouttrs (@grizlybear45) reported

    @Soz_I_Nh @JagexAsh @OldSchoolRS I told him about this when it came out he said there’s no reliable fix to it with the new update, such a shame

  • jemmieboi
    Jeremy Brown (@jemmieboi) reported

    @mintmadcow Although it is generosity, you're still a paid performer who in return gives the service of content. But I understand the feeling. You deserve the days off just like anyone else. You're like Beyonce, but with Runescape.

  • DragonTank90
    Brandon McDowell (@DragonTank90) reported

    @RuneScape when will the servers be up and running proper still cant sign in

  • metaled92
    James Smith (@metaled92) reported

    @Devstruction1 @OldSchoolRS You just have to get a certain amount of quest points I believe. I had same problem as non member in beginning trying to sell oak logs

  • firstclasstwin
    michael brofield (@firstclasstwin) reported

    Anyway let me and my Runescape Economics go back to unlooking the issue

  • _S_de_T
    Stijn Naber (@_S_de_T) reported

    @JagexHelpFrost @JagexSupport None of the social platforms, and I do remember my login name. What I think happened, is that my login e-mail address has two profile names assigned to it, and it sadly prefers the wrong one (which can be deleted, if it were up to me)

  • MorteRivenditor
    MorteRivenditore (@MorteRivenditor) reported

    @JagexSupport Just treid a reset through the link you gave sill same error saying im logged in.

  • DragonTank90
    Brandon McDowell (@DragonTank90) reported

    @RuneScape how long are servers going to be down havent been able to sign in at all today

  • ImSoSux
    Gapz (@ImSoSux) reported

    @OldSchoolRS please fix my account it said im not eligible but im 14 so i legally played this so please fix it my account name is FreezingGapz

  • ItsJoars
    Jonathan 🐝 (@ItsJoars) reported

    @Rhymestyle My issue is I forgot everything about runescape so when I open it I just kill a few goblins and get off

  • PeevsRs
    PeevsRS (@PeevsRs) reported

    @JagexSupport Getting 'No reply from login server. Please wait a minute and try again' when attempting to login for some accounts. But am able to login on different computer same account or same computer different account

  • Lastingfordays
    Josh Luedtke (@Lastingfordays) reported

    @JagexSupport Hi there, I'm dealing with some issues logging into my account. Upon logging in it tells me that my username or password is invalid and when trying to recover the account it indicates that I need a valid email address. It's the correct email.

  • Nesuriee
    Neѕѕa Rodriguez (@Nesuriee) reported

    @TheRealxelm @JagexRonan @Jagex @JagexSupport @JagexWolf @JagexStone They won't give you any. There are thousands of accounts with the same issue and they refuse to acknowledge them properly

  • OttawaySteve
    Steve Ottaway (@OttawaySteve) reported

    @jembawls @WispS2 @SatisfactoryAF I thought it might be like a mood stone. Changes depending on how long since latest runescape fix...

  • JamesOSRS1
    JamesOSRS (@JamesOSRS1) reported

    @JagexSupport Hi I have an issue with my character name change. Om the runescape website, I changed my rsn to have a certain capital letter in its name. The name was changed but the capital letter was not selected. The name is JamesdaWizad when it was supposed to be JamesDaWizad

  • TB9001TV
    Robert Matson (@TB9001TV) reported

    yo @RuneScape are the login servers havin issues, i can't log in

  • BinhongLin
    Ben Lin (@BinhongLin) reported

    @RuneScape Hey one of my accounts cannot log in through either the RS3 Mac and Windows clients ("No reply from login server"). Yet, a different account works. The current account is in good health. Please help!

  • Jackst0r
    Jaq (@Jackst0r) reported

    @RuneScape Just found out an account I made 10 years ago has been banned for macroing despite the fact that I haven't played on it since 2012 at the latest apart from the odd login for nostalgic purposes. Any help would be greatly appreciated :) - Qubedx

  • WhitebaitRS
    Jacob (@WhitebaitRS) reported

    Login servers seem to be down any eta @runescape @JagexShauny

  • ImSoSux
    Gapz (@ImSoSux) reported

    @JagexSupport Please fix my account it said im not eligible but im 14 my username is “FreezingGapz” please fix it as soon as possible i hope u reply and im playing on my iPad

  • LividPrank
    Livid Fool (@LividPrank) reported

    @JagexSupport This issue seems to have resolved itself somehow. Or one of your people has fixed it, or perhaps a reload of the client was needed. However, issue gone! Thanks for the help :)

  • robmaneats
    Robbie Eaton (@robmaneats) reported

    @JagexSupport When I go to any login form on your site, I can't use either the username, registered email, or the email I got confirmation that the account was changed to in order to log in to complete the form.

  • Dark_Ninetales
    TnT_Fox (@Dark_Ninetales) reported

    @Climb__King @RuneScape @Maikkeruu @JagexSupport My phone gets a text verification EVERY time to log into my email, even if it's a recognized device, My runescape account requires Jagex Authenticator not only to log in but to access the bank EVERY log in so my phone is required. I didnt say a mod did it on purpose; human error.