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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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wifi
(@yungxwifi) reported
@JagexAsh @JagexSupport i have managed to forget the login/communication emails for two Ironman accounts I’ve spent many hours on. It is obvious they have been dormant since I’ve been able to play. Is there anyone I can give the RSNs to for help
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Eyser Santos
(@eyser01) reported
@JagexSupport Im trying to disable my Authenticator and im getting “ERROR CODE 15” why is this???
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Jay Sharma
(@JaySharmaX) reported
@JagexSupport Hi, my account "Jay Js" or Login Name: Mafia_Lil1 has been locked for a lost email recovery. i have access to it till now. i was trying to change to my new email address as i don't have access to the old one (18 years old) Please can you speed the recovery process?
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Zonic Vibes
(@ZonicVibes) reported
@JagexSupport I'm having an issue logging into my account, i have authenticator enabled but i broke the phone that had the auth. on it. i'm now locked out of my account. Tried to do the email process but since ive moved and got a new internet provider i dont have the same IP
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Rumym8
(@Rumym8Rs) reported
@AmberLynn_07 @LoLViewer123 @JagexSupport should fix it for a mechanic that is so obscure
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Redeveloped
(@Redeveloped1) reported
@JagexSupport I don't mean to be rude, but I said I've already tried the solutions listed on those support pages so linking them to me again doesn't exactly help. I'm using a 2080 with the most up to date drivers and other games are running perfectly fine, so idk why RS is having issues.
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brandon richardson
(@brandon63438994) reported
@JagexSupport hello still having issues logging in can you help? All of my login information is correct but it wont let me log in. My brothers account can log in no problem but as soon as I sign out and try my own account it says credentials are wrong. Please help
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RevokedHonor
(@dapper_teh) reported
@SpyroDragonRS @OldSchoolRS @JagexSupport It you got a problem with him actively trying to enforce rules around buying the cape, chances are you bought your cape too.
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IGDA-GASIG
(@IGDAGameAccess) reported
@JagexSupport I will share the username publicly, but it will be promptly removed from Twitter upon your reply. FYI: The player has attempted using the Jagex support center, but found that it only allows canned responses: there isn't a way to communicate more complicated issues like this one.
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Flailhunters
(@POSnoob) reported
@JagexSupport Hi who can i speak to about helping me figure out why I cannot log onto any of my rs accounts on my PC? Has the error "too many log in attempts" and prompts me to wait a few minutes. Tried to change password but cannot log into rs website.
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Primoris
(@Jojoejoe3) reported
@Sick_Nerd Runescape 3 is genuinely not a bad game, it's MTX heavy which sucks but the game isn't bad. Playing iron man removes some of that MTX issues. I wish the greater OSRS community would grow up and just let people enjoy the game they enjoy.
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Flailhunters
(@POSnoob) reported
@JagexSupport Hi, I saw that several people are having issues with "too many log in attempts" the solution you had given someone was to report the issue on the website. I would like to report the issue but I am unable to log onto any accounts to file the report. Please help.
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Jay Sharma
(@JaySharmaX) reported
@JagexSupport Hi, I havent received my recovery request email, despite account being locked? RSN: Jay Js Login Name: Mafia_Lil1 Please help?
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Dezorak
(@Dezorak) reported
@JagexSupport That’s my problem it’s over a decade old other then place I played and username I got not other info. Is there any chance I can dm you to try and even find out if the names been recycled as honestly don’t mind starting again it’s just the username that important to me
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Wouter
(@WouterrrB) reported
@JagexSupport hi there, this morning when attempting to login to my account i found it had been banned. After consulting the account status section it says it is a ban for macroing major. I have appealed the ban but is there any additional information? i didn't bot. rsn xtrxplxx
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Paul Semaña
(@semana_paul) reported
@JagexSupport No, your email address is not blocked and I've checked the spam folder as well. Also, I have an old username login account, so I am not sure which email my account is linked to, or whether my account has an email linked.
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Victor Romero Jose
(@VictorRomeroJos) reported
@JagexSupport I can't log in no matter what time of the day i try on, i keep getting "too many login attempts" and "error code 15" i cant even send a ticket asking for help through the website, help?
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Ramzes
(@Cx3z) reported
@JagexSupport Something in your system is broken. I keep trying to appeal a ban, but you keep telling me I'm not banned, but muted. What's up with that? I'm definitely banned. Char: 3xa
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Your Savior Sync
(@yoursaviorsync) reported
Well @JagexSupport, guess I'm next to get hit with the "Too Many Login Attempts" issue. Why not let me use my authenticator? That's why it is there right? Only a few days left in Leagues and I am sidelined because of the faulty system.
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Caroline
(@unbridledflame) reported
@JagexSupport I’m having problems accessing my account. I haven’t used it since summer 2019. I haven’t changed my email or username. I’m getting no password reset emails, nothing in junk - yet I’m still paying every 3 months. Have had no Jagex emails since 09/19.
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Hoheti
(@HohetiOSRS) reported
@JagexSupport Hey, i cant login for the past 4 days with the message "to many login attempts" . i also received an fake email about it. i tryd a few solutions but nothing works
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Jacob fritz
(@Jacobfritz18) reported
@JagexSupport hey I'm having issues with my account for one being banned which lifts in 2 days and two is a whole different issue if I could please get ahold of someone to get my issues straightened out it would be much appreciated
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rob jansseens
(@Cptwolf20) reported
@JagexSupport been trying to log into my account today but i get this message where it says " to many login attempts" is there a fix to this? my alt can log in without problem
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Riley
(@Ityzrs) reported
@JagexSupport Not my connection no other service has issues. I now cannot log in at all
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ReturnTM
(@Return_TM) reported
@JagexSupport I keep getting "Too many login attempts." for days now on my account on my pc. I can log in to other accounts from this pc and log in to this account from different devices. I tried solutions on the forum but they didn't resolve my issue. Any idea how resolve this?
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Flailhunters
(@POSnoob) reported
@JagexSupport Hi who can i speak to about helping me figure out why I cannot log onto any of my rs accounts on my PC? Has the error "too many log in attempts" and prompts me to wait a few minutes. Tried to change password but cannot log into rs website.
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Jiasheng
(@Jiashen66970940) reported
@JagexSupport Hello, I've had his same problem, but my appeal was not reviewed, i've received no response and if i try to send a second appeal through the link that you've provided me, it says that my attempt has been blocked by the security rules. help me i've played on my account for 9years
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Esco_COD
(@Esco_COD) reported
@JagexSupport Hi, is there anything my friend can do to change the registered email on his account? He can still login but he won't be able to change his password if he ever needs to as he used his old work email address and it says the email is terminated when he tries 2 login
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SpaghettiTF2
(@spaghettitf2) reported
@JagexSupport people are trying to recover my account and i already changed pass and removed and enabled auth. I got into the account but today I got spammed reset emails on another non login email and i cant get into my account. What can I do to remove this non login email?
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🦋Amber Lynn 🦋
(@AmberLynn_07) reported
@Rumym8Rs @LoLViewer123 @JagexSupport It makes the same point though. Jagex isn’t going to fix your mistake