RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (77%)
• Online Play (8%)
• Glitches (8%)
• Game Crash (8%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	17 days ago
San Francisco	Sign in	25 days ago
Manchester	Sign in	25 days ago
Urbandale	Sign in	1 month ago
Sydney	Sign in	2 months ago
Upton	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  runman (@vicklernesser) reported 3 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible

• 
  jim smith (@mcart49014) reported 3 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  RooK (@RooK_OSRS) reported 4 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  Chungus (@ChungusOSRS) reported 7 minutes ago

  @AnthonyPezzuto8 @OldSchoolRS Brother you are the problem. Not the pride March.

• 
  DubzOpp (@DubzOpp) reported 7 minutes ago

  @JagexSupport is there anything you can do to look into the item? Your automated email response is just not well received, I believe this is a glitch in your game.

• 
  Mattlathrop (@Matt71617251) reported 7 minutes ago

  @JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing

• 
  Desper (@Desper_RS) reported 9 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  Drip E (@XUser1112) reported 13 minutes ago

  @OldSchoolRS Cool, Deploy a hot fix for all the false bans your broken anti-cheat has handed out the past year now.

• 
  RooK (@RooK_OSRS) reported 13 minutes ago

  @heboxjongeRS @OldSchoolRS Weird changes. The biggest issues in this room were *** phase and shadow hp/def scaling at high invos and they left shadows untouched. DPS checks are horribly unenjoyable, but Jagex instead just decided to lower the skill ceiling in the room.

• 
  Jason Mathis (@IronCore18G) reported 13 minutes ago

  @nbarsheshet @OldSchoolRS I did read it. It what universe is 7% percent of the overall uniques a problem? I am one of those people, who spams 515-540s - anyone that isn't a moron that wants to grind TOA is going to push up to those invocations. Otherwise, you're an iron - you get your items and leave.

• 
  JB 22 (@JBellingham22) reported 14 minutes ago

  @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

• 
  Grove St (@Grove_St1) reported 19 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If you live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  luvvaasha (@luvvaasha0) reported 25 minutes ago

  @JagexHelpFrost @fffFlux @JagexSupport Send a direct message to Vikcrake_ on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay

• 
  chris (@dondon7171717) reported 32 minutes ago

  @abdulla77783475 @OldSchoolRS thats like me finding a tbow dupe bug and complaining when they fix it lol, the contract states he is only weak to crush for a reason, to get you to melee it for the challenge, dont like it, stick to wintertodt.

• 
  Omega Rick (@Rick_Omega_D88) reported 32 minutes ago

  @benrayfield It will work, perfectly. The only problem is what type of game? Mmorpgs are quite popular, and if you look at a game called RuneScape, they don't even need to be made with a big team of people. (To begin with)

• 
  Grove St (@Grove_St1) reported 33 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  Luke (@HyruleLuke) reported 34 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  David @ Japan! (@1davidj) reported 35 minutes ago

  @ronkas6 @OldSchoolRS Chickening does not cause the boss to die any faster and takes minutes to even do so (which he should be dead by) bc it has a def reduction cap, so I don’t understand the problem with allowing him to be chickened. I’m trying to understand why it was problematic enough to remove

• 
  ZigZagPower (@TheRealZZP) reported 36 minutes ago

  @JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?

• 
  P3RFCT (@RfctP3) reported 39 minutes ago

  @JagexSupport Hey I have got a ban for botting my pure in 2017 my main 1st ever acc got banned too.I HAVE NEVER BOTTED ON THE MAIN and recently I submitted an appeal to appeal just my Main Account. I have all the details its oldschool rsn login is there any way for you to help?

• 
  Cryptotaiz (@Crypto_taiz) reported 40 minutes ago

  @OldSchoolRS Fix it for Canadians

• 
  Jingles🎷🦣 (@JingIesss) reported 41 minutes ago

  @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them

• 
  willCodeForFood‼️ (@LuboValkov) reported 42 minutes ago

  Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

• 
  abdullah rashid (@abdulla77783475) reported 43 minutes ago

  @dondon7171717 @OldSchoolRS You're actually trying to comeback with bug abusing is the same as finding a different approach to content? Buddy I already got radiant. I got gm. No wintertodt for me. I'm stating facts about their issue with people cheesing something the same as red x and Corp chicken methods.

• 
  Twisted (@ItsTwisted99) reported 44 minutes ago

  @JagexSupport I'm having an issue regaining control of my character. My friend upgraded my Jagex account to his email and I want to swap it to mine. He did so without reading and asking me and a Jagex stream said account sharing isn't a big deal as long as it's not game breaking.

• 
  I Need 1M (@INeed7M) reported 47 minutes ago

  @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

• 
  mefforts (@MixedEfforts) reported 52 minutes ago

  @OldSchoolRS invest in trouble brewing stock

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 52 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.

• 
  Alicia Cameron (@ACameron589) reported 54 minutes ago

  @JagexSupport can’t login - won’t let me connect to game centre

• 
  Emily James (@EmJUT) reported 57 minutes ago

  @CrimsonLion117 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service