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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Hoopatheticals
(@american1865) reported
@OwlbearWizard @cg_marceline @OldSchoolRS You got a problem with that?
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Liam Gore
(@Defenceplox) reported
@RsHistoryJuly @RuneScape Oh my days! I remember how bad the lag was on day one!
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Maxing2k22 🌈
(@JakeMaxing2k22) reported
@JagexAsh @JagexSupport How do i fix the access denied on home page it does not seem to work is there a solution to this
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I AM THE
(@niggerstramus) reported
@JagexSupport I died during the underground pass quest in the actual underground pass, returned to my death spot within 20 minutes; ALL my stuff had despawned except for a stamina potion and agility potion, including all my gp i shouldnt have been carrying ign: Adoru. Please fix
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dakrrs35
(@dakrrs) reported
@mdkd99 I came across this problem when I was making the periodic table in Dreams The element, Strontium, was censored for some reason. I think a lot of games have unnecessary censorship. RuneScape censored “poof” LBP censored “happened” and “computer”
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Aiolia Flowers
(@AioliaFlowers) reported
@HsacLleznol @JagexSupport If you're filling out the login email in every slot you're trying to set the email you don't have access too as the new email address.
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Madrid♥️14🤫
(@Kilyann48457201) reported
@JagexSupport I use ipad mini 6 and Can't login or Type my user name and password whenever I go to the login page I just can't type , how I fix the problem?
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Aiolia Flowers
(@AioliaFlowers) reported
@CritiquedAU @JagexSupport Remove all third party account links from your account as well. This is stuff like using facebook log in, gmail login etc. That means the only way they get your account is by hacking your email, which now has 2fa on it.
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David, lord of the idiots
(@Art_Vandelay_00) reported
Stressed out today. I forgot my login info for RuneScape lol
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Nico Nugent
(@Nicripolas) reported
@RuneScape Honestly make it permanent. Dying and losing stuff is mostly just extremely annoying rather than an actual problem. Because it makes you waste time.
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andy
(@drewbe1992) reported
@JagexSupport my account got wrongfully banned and I’m getting zero customer service. Used only runelite plugins, mid game at gotr I disconnect and get a perm ban. Someone needs to look into this please unfortunately I don’t stream and can’t get anyone to help
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Hayley brinkworth
(@hayleybbx) reported
Does anyone actually play RuneScape anymore? I have a sudden ✨urge✨to login to my account after 500 days & grind at Varrock rn #runescape #gaming #Grind
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Eric
(@OutlastEvil) reported
Get home from work on my first day off and immediately fire up RuneScape. I might have a problem.
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seth
(@wattupdoo) reported
@JagexSupport Does Runescape mobile have known issues with connection when using 5G? I can only play through WiFi.
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seth
(@wattupdoo) reported
@JagexSupport Is there a fix for both OSRS and RS3 not loading on 5G? They both work perfectly on WiFi but over my phone's data they both say there's no connection. Seems to be from the most recent app updates.
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Peace Keeper
(@PK_Blane) reported
@JagexSupport @Proxii @JagexQuill Another day with no fix. Please fix the Blonddunce & Herno Noirem accounts. It's been over a month & I've done everything you asked. Read my other Tweets if your new to this issue to get caught up. Tweet/Email me anytime.
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Kahu
(@Kahu_euw) reported
@JagexSupport did you even read my tweet? I have provided all the information that is asked IN the denial page. The denials I am recieving in mail is also non-spesific and generalized so I don’t know what information you are missing! Fix your godamn system.
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SmokeFilledRooms
(@SmokeyRoomz) reported
@JagexSupport Ran Into a problem while smithing shazien armor for Lovakenj favor , noticed at the anvils just south of the blast mine when you hit "craft X" you are unable to enter a number of items to craft. I have more than enough bars for what I'm trying to make.
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Adrian Conrad
(@07Amphilophus) reported
@JagexSupport @Zero_priest It would be amazing if I could get some real customer service and actually have someone look at my problem
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Dom
(@Dom72562299) reported
@OldSchoolRS @OSRS Can someone DM me resolving a complicated issue (not unbanning) I believe revolving around account security(?) I am unable to make any transactions of any kind.
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Light Tim
(@LightTim1) reported
@BrookeHodgman That's resale of the account though. It's about the games. Everything bans selling accounts because.... yah.... rampant issues with that one are easily seen with foresight and the effects of runescape scams.
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Sid Menon Xtreme Legends
(@BeamSplashX) reported
i wish any port of a game with performance issues had an option to speed it up by making it look like old school runescape
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ZeroPriest
(@Zero_priest) reported
@JagexSupport There's actually no problem, I was thanking whoever fixed this for me
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andy
(@drewbe1992) reported
@JagexSupport please look into my account ban, I had only@used runelite.. middle of guardians of the rift I disconnect and it says I was banned. I wasn’t working and playing all day.. my premier clubs been running out, and I have 4b on that account I did nothing wrong
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T_r__a__d_e
(@Trade4Lewt) reported
@SZolarious @RuneScape Would be a valuable argument if it wasnt for the death cost being absolutely ******* braindead broken, if you wanna pvm in endgame gear your death will cost like 10mil... thats a ******* joke
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Aiolia Flowers
(@AioliaFlowers) reported
@HsacLleznol @JagexSupport Well you need to use the ticket link I provided, or account recovery. When you begin account recovery, you provide the email login on the first part only. On the second part, you enter a new email address. If your request is accepted/denied you get that followup on new email
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Gogla
(@BoldGogla) reported
@OldSchoolRS fix the 2.2 connection...
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Ditto
(@Lvl30Ditto) reported
@JagexSupport i was watching @mintmadcow his stream and the amount of auto tele bots is insane in the caves. as soon you cast tb or spec with weapon they tele with a inhuman speed. i try reporting them. but its like 75% auto tele ppl. its a huge problem right now.
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hgdfewww
(@vkfjitre) reported
@freetaxihome @JagexSupport Consult the service of @TECH_SECURITY1 here on twitter for help on all kinds of hacking and recovery services
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Aiolia Flowers
(@AioliaFlowers) reported
@CritiquedAU @JagexSupport To add a bit more, the absolute best way to secure your account is to secure your email address. Only knowing current display names, jagex will give out the login email for inactive accounts assuming you're the OG owner. Then they try to recover the email.