RuneScape

Is RuneScape down?

No problems detected

If you are having issues, please submit a report below.

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/28/2026 12:45

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • ConkyOCE Mitch (@ConkyOCE) reported

    I have run out of Runescape content to watch. I feel broken.

  • donttalktomefr pleasedonttalktome (@donttalktomefr) reported

    my parents asked me to help do something but I was officiating a RuneScape wedding so I simply could not help. got in trouble but it was worth it gz to the happy couple <3

  • 17langeb BJ Langenbau (@17langeb) reported

    @JagexSupport @Fabiana65342945 They deleted my account too and said that my account was never created so therefore not recoverable. Awful customer service

  • Fragular joe tullius (@Fragular) reported

    Lost months and months of hard work simply because @JagexSupport is awful and doesn't even help you and because none of the mods at Jagex even wanna spent 5 minutes to hear out your problem and try come to a resolution. @JagexAsh great help.

  • jose23064490 jose (@jose23064490) reported

    @JagexSupport Ok friend problem of banning my account

  • JsJordanJS1 Js_Jordan (@JsJordanJS1) reported

    @JagexSupport I got a error code 26 when trying to login to steam. I can still login on the normal client but I would like to login back on steam.

  • OperateAndSkate SPC Demotable (@OperateAndSkate) reported

    @JagexSupport Is there any way I could get some help with an issue I have regarding my runescape account? Unfortunately I seem to have forgotten the email I used to login so I can't access it anymore

  • Brettina10 Brettina (@Brettina10) reported

    @ClayCicker @JagexSupport Same thing happened to me My account also got banned tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • TRiiGGuH TRiiGGuH (@TRiiGGuH) reported

    @InvolvedMoney I've literally been playing these games for maybe 30 mins at a time before I just can't do it anymore. Trials Rising - Speedruns Cities Skyline - Fixing traffic issues because I can't design cities Runescape - Because one simply never quits, only takes breaks. BF4 - I'm bored

  • diapolo101 Diapolo10 (@diapolo101) reported

    @Gilbert_RS3 @RuneScape Problem is, Zenevivia has his hat, and would probably inherit his wealth anyway

  • GregarVoid GragarVoid (@GregarVoid) reported

    I JUST GET BACK TO PLAYING #runescape trying to kill seiryu is impossible with bug for uber heal @JagexSupport @runescape fix the seiryu PLEASE DO THING ONCE

  • CreatorBrian Brian the Irish Fox (@CreatorBrian) reported

    @JagexSupport Eugen, With all due respect, that's a very unsatisfactory response. With no possibility to prove my innocence and having broken no rules, knowing that I can be perma'd at any time and through no fault of my own takes away all motivation I have to keep playing the game.

  • Zombie_Prime ******** del Toro (@Zombie_Prime) reported

    @JagexSupport So I found out the issue that I was having was that My account had been deleted a month ago. It was likely stolen as I haven't played in at least 5 months. My new issue is that I'm not receiving emails to enable authentication.

  • Winter_Shred Blake (@Winter_Shred) reported

    @Rendi_Mento @JagexSupport Let’s also ban @B0aty for his cape service as well!

  • Fragular joe tullius (@Fragular) reported

    @JagexSupport It is definitely the correct login they’re saved onto my account and browser, all I need is to have the 2 step disabled. I can prove this is me via screenshots/ip address/bank pin and even more. I’ve literally lost 650m or so I’m gutted.

  • Brettina10 Brettina (@Brettina10) reported

    @JamesFi26713191 @JagexSupport Same thing happened to me My account also got banned tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • streev_daddy Dylan S. (@streev_daddy) reported

    @JagexSupport I’ve been falsely banned in the past and it’s unfair for me to continuously be banned, now permanently, when we run into this issue every year. It’s not fair for me to lose an account I spent 1500+ hours on over the anti cheat system tripping falsely.

  • JDtheHillbilly Hillbilly Plays (@JDtheHillbilly) reported

    @JagexSupport @RSWest5 Hey, hi @JagexSupport your customer support system is broken. You would think thousands of complaints would open your eyes an inch. No, a millimeter. But hey, 20 years going strong, amirite?

  • err0r404444 !𖤐 (@err0r404444) reported

    @JagexSupport get better customer service

  • JTicklez JayTicklez (@JTicklez) reported

    @JagexSupport Alright jagex. What is your problem now? I have a new password and Authenticator working, yet I get an error everytime I try to login. The error will read “current session is still logged in or server is busy. Please try again later”. Yet my gf logs in fine from the same IP.

  • Jordan31623157 Jordan (@Jordan31623157) reported

    @JagexSupport Well can you at least look into creating a lost item retrieval service for the recipe for disaster quest similar to the ones at zulrah and hespori? Don’t you think it’s wrong that i lost almost 100m gp this way?

  • sladerray Slader Ray (@sladerray) reported

    @JagexSupport @Fragular I have the same problem. My main account Authenticator is on an old iPod that’s eventually going to die. I have no way of disabling Authenticator because I don’t have registered email! Lesson learned create your accounts hah

  • GregarVoid GragarVoid (@GregarVoid) reported

    i swear #runescape 3 add more bug then fix them!

  • xAchillesJr Achilles (@xAchillesJr) reported

    @JagexSupport Hello Jagex, i have a problem in my account, i was banned for Macro 1 month ago, when i did Barbarian Assault to get Torso, can unban please or ¿what i need buy to unban my account?

  • CreatorBrian Brian the Irish Fox (@CreatorBrian) reported

    @JagexSupport I've got an issue with my account that I'd like to discuss with a support member. The support section of the website doesn't cover my specific issue. How can I get in contact with someone that I can talk to? Thank you!

  • ShahrinMathers induced euphoria (@ShahrinMathers) reported

    @JagexSupport I actually forgot my login ID username. I know the password and rsn but the account has not been registered yet. Is there anyway for me to make a recovery for the account? I believe i'd have supporting information of my account creation.

  • TribalTear Maritn (@TribalTear) reported

    @JagexSupport hello, i have issues with changing email. I tried changing email for account, it says that i will receive email on my old email address, but i haven't received anything in a week. I tried multiple times, but to no avail. I can receive other RS mail, but not this one

  • Caro64605057 Caro (@Caro64605057) reported

    @IanDizo77040126 @JagexSupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @DEREK_SECURECODING on instagram they were very helpful,reliable and trustworthy.

  • Zombie_Prime ******** del Toro (@Zombie_Prime) reported

    I'm trying to get into my account to set an authenticator, but it already has one installed so I can't log in. How can I fix this? #runescape @JagexSupport

  • RSWest5 RSWest (@RSWest5) reported

    Every other company to paying customers - "You're having problems, ok lets try to figure this out to help." @jagexsupport - You need us? That's too bad, here's an irrelevant link and you can no longer ask for any help. You don't stream, so we won't bother. #jagex #runescape