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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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MH
(@mhmad512j) reported
@Hulkeen_ @Pantsoffrs @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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Linh 🐰
(@Vampir3Bunny) reported
@RuneScape Can’t even sign in. After typing in details it doesn’t sign in
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Emma Kitty
(@EmmaKittyO) reported
@GamblingLegends @RuneScape OSRS doesn't have a problem therefor Jagex doesn't have a problem.
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Emma Kitty
(@EmmaKittyO) reported
@GamblingLegends @RuneScape The problem is in OSRS when the servers are down and you try to log in you get an error message, which only occurs when the servers are not responding correctly. We get an infinite loading screen, randomly kicked out or a client crash with a pointless error code.
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Chris gaither
(@greyiztoxic) reported
@JagexSupport @RSJohn189 This is a joke. Your account can be stolen, used for a gold farm then banned and JAGEX will deny your appeal and not give a fk about it. So much for customer service. I guess they forgot who pays their bills...
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Mamud
(@mamud_33224) reported
@EmilyHamilton77 @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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Harry 'DocDa' Evans
(@docdacasts) reported
@JagexBlkwitch We've all known about how RuneScape has had such a big problem with conflicting and outdated art styles across the map, so you continually killing it on new areas (and reworks) is so ******* sick
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huu
(@hh07714562045) reported
@TalibanLucci @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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11
(@aassddf3655) reported
@TalibanLucci @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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Parker
(@gr8at997) reported
@greyiztoxic @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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huu
(@hh07714562045) reported
@PKfly @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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mitchell Jentz
(@JentzMitchell) reported
@JagexSupport I'm still unable to login to my main "Qld 4000" I quit for a while and came back and unable to login, any reasoning to why? Thanks, Kind Regards, Mitch
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Luke
(@HyruleLuke) reported
@OldSchoolRS Place to store sceptre would be cool since it can be upgraded. Maybe a stash step or allow us to buy more from the desert treasure guy for an inflated price to not cause a market crash?
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rey tom
(@reytom2010) reported
@dan_lloyd12 @JagexSupport I had similar issues but got mine recovery with the help on @JIJI_RECOVERY here on twitter..
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Arron Hamilton-Brown
(@EmilyHamilton77) reported
@JagexSupport how do I contact you guys regarding an Authenticator issue. Thank you
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Chris gaither
(@greyiztoxic) reported
@JagexSupport please review my appeal. "Seeker is da" do some research into the ip used during the offense and login location. My account was stolen and used. Can I please have my account back
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tek
(@zxv098876zxv) reported
@Pantsoffrs @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Moore Jake
(@Moore_Jake9) reported
@greyiztoxic @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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11
(@aassddf3655) reported
@EmilyHamilton77 @mamud_33224 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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Wake/Dustin
(@TriSlot) reported
@JagexSupport I cannot recover my account after putting in actual credit card information in. What do I do because I'm about to lose my life's hard work in 4 more days when my pin expires. The person behind this has able to recover my account w/o issues for a 3rd time in 8 months
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Humble 🙏
(@TalibanLucci) reported
@JagexSupport heya Jagex! Im having a problem with my client. Every time I login with my alt and click on bank, game crashes. I’ve done everything possible to try and fix. Like I just did wbs, and click bank , crash. But mobile working fine. It’s just on my alts acct client
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Hauf
(@seriesofcells) reported
@RuneScape I cant even sign in
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MH
(@mhmad512j) reported
@PKfly @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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Emma Kitty
(@EmmaKittyO) reported
@GamblingLegends @RuneScape 100% think it's either laziness or incompetence. The problem is on OSRS, when you log in, and game servers are down, you get a specific message that shows up nowhere else.
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Hulkeen
(@Hulkeen_) reported
@Pantsoffrs @JagexSupport holy ****, all these instagram bots i swear... sorry ur getting absolutely worthless support pants.. @JagexSupport fix his ****, stop with the script responses and do something worthy of a pat on the back.
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Lachie
(@LachieI) reported
@OldSchoolRS Link is broken for me :/
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Emma Kitty
(@EmmaKittyO) reported
@RuneScape Literally don't see a reason why this message can't be on the homescreen of the log in so people don't have to check social media to know the problem isn't on their end. Inb4 this is toxic flame and not a constructive suggestion.
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VG’s TrapGoat
(@VGTrapgoat) reported
@JagexSupport anyway to communicate with team about an appeal chance on a perm ban offense? .. people with the same issue are getting appeals and put back into the community and i cant even appeal on my offense.
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MH
(@mhmad512j) reported
@TriSlot @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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Sean
(@seaninator54) reported
@OldSchoolRS CAN YOU PLEASE FIX BARBARIAN ASSAULT