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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Buthan
(@Lord_Buthan) reported
@JagexSupport help my account got locked for suspicious activity ( not a ban whatsoever ) just LOCKED and i do not have acces to the e-mail to the account but i do have acces to the account and i do have the auth for the account my login name is scottmandoo3 and rsn hectikk
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Mikaila
(@muinjim) reported
@anon37272 @JagexSupport Support system is out of service because I also tried all platforms but all thanks to @rezatech1 on Instagram who helped me me out some minutes ago
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Snail
(@SnailOnTwitch) reported
@Penny36274714 @OldSchoolRS how is this jagex's problem tho
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Daemon
(@DaemonRayge) reported
@Penny36274714 @OldSchoolRS As long as your ping is less than 600ms, than you should probably be fine for the most part. Since the lag is still less than a tick.
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07706705615
(@yyroda33) reported
@jysusesteves @JagexTwisted @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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Aymon Karout
(@Riptarrr) reported
@JagexSupport I had a look, the issue with my account recovery is that I provided no previous passwords, that is due to the fact I've only had 1 password since the start of the account and I only played it over just over a month. I provided all other details within the appeal but no luck.
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nuru_swaglord
(@_eric_polomas20) reported
@AcadienMaxime @JagexSupport @JagexAsh I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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Lord Buthan
(@Lord_Buthan) reported
@JagexHelpFrost @JagexSupport I dont have that information anymore its a really old account as I still use username login and i dont have acces to the email, can you please unlock the account as it isnt banned ot whatsoever
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Hollarni⛱️
(@perry_890) reported
@NathanIreland17 @JagexSupport @Microsoft I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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Jagex Support
(@JagexSupport) reported
@MasonTa08648271 @OldSchoolRS Hello, please provide more information about your issue and we'll try to help you resolve it. ~Mateusz
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Rick Davis
(@Kasablanca16) reported
@anon37272 @JagexSupport You need to act fast bro Else your account might be stolen Since you have 2FA on your account I'd advise you contact KODATECHK on Instagram and relate the problem to him I'm pretty sure he can help you out and remove any third party access
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yaboy Tpoo
(@TpooYaboy) reported
@JagexSupport can I temporarily freeze my account? I'm 99% sure that I just fell for a fishing scam. I immediately changed my password and bank pin when I realized what happened but I'm scared it's not enough and I'm gonna lose my account b/c I can't change my login email
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RCollado
(@ColladoRody) reported
@JagexSupport Hi, i’ve been trying to recover my old RS account and have been getting denied. The account was made such a long tike ago that I cannot exactly remember certain things (like what month the account was created in) but I can tell you the service provider, the address
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Mikaila
(@muinjim) reported
@Maximum72098401 @JagexSupport If you truly think support system is going to be of help then remain here, go inbox @rezatech1 on Instagram regarding your issues
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Mikaila
(@muinjim) reported
@Crizzaza1 @JagexSupport Support system is out of service because I also tried all platforms but all thanks to @rezatech1 on Instagram who helped me me out some minutes ago
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Ruisu(47)spacenoid newtype
(@luis567lr) reported
@OldSchoolRS Dead content. most skills now people just buy stuff at ge and get it over with would y'all really wanna sit and grind another smithing like skill? There's plenty of options we can do to fix the current things we got imagine if forestry was a new skill instead of what it is why
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@adaw
(@Adamhidayat736) reported
@JagexSupport @TylerSylvia1 Message luno_techs ON INSTAGRAM he will fix your account permanently
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Hollarni⛱️
(@perry_890) reported
@cordell_ertman @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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Ashley
(@asshleytoy) reported
@JagexAsh Am I allowed to have the word "butt" in my runescape name or can I get in trouble for that
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Ruisu(47)spacenoid newtype
(@luis567lr) reported
@OldSchoolRS Honestly don't add a skill fix the current ones we got !
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Joshua Scarlett
(@silentXcatalyst) reported
@Penny36274714 @TimeCollapsed @OldSchoolRS Hotspot your phone to your pc? As long as you stay on rs it won't eat through data if that's even an issue.
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Albatrox
(@AlbatroxRS) reported
@JagexAsh I just try it. It wont work like that but I figure that the Official runescape website is the one I can change the language, so after a cookie clean out of my web browser I finally to get it back to english. Must have a cookie related issue, who knows. Thanks for your time Ash
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michael nelis
(@michaelnelis1) reported
@JagexSupport Why are you talking about recoverys? I can login. Im talking about my denied appeal on Banned account. People get accepted when they apoligize. So why do I get denied?
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🐾
(@L8Night7houghts) reported
@OldSchoolRS FIX SERVERS FIRST PLEASE
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Rox! ☺️
(@RoxanaManrique2) reported
@JagexSupport The problem is not the mail to disable the authenticator, by that means that you tell me I have been treating but the mail never comes to proceed.
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07706705615
(@yyroda33) reported
@Maximum72098401 @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on IG ALPHA_TECHIE with my backup account, the dude was really good so maybe you should try him out instead
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Stephanie Mitcheel
(@Stephaine_Mitch) reported
@joshkclev @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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KIYOKO
(@KiyokoFps) reported
@frwrded Praying she’s talking about RuneScape and not legal trouble
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smith
(@Smithrowlins) reported
@James45776094 @JagexSupport I know who can help,message 📥 [denny_cyber] on instagram he recently got my brother's account back when he had same issues and support system won't help
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Titan Atlas97
(@TheTitanAtlas97) reported
@JagexSupport No problem but I have actual screen shots with proof ect Ifneeded