RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (100%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Macca (@LifeOfMacca) reported 49 seconds ago

  .@Jagex @JagexSupport Why, when you have asked my to migrate my account to a Jagex account, have you created a whole new *** account for me? I did not ask you to do this. Fix this.

• 
  Lionedas (@LionedasTV) reported 2 minutes ago

  @osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on

• 
  Raven Karp (@RavenKarp) reported 2 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  Mootus (@osrsmaxxingg) reported 3 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  Taab_NA (@Taab_N4) reported 4 minutes ago

  @DaemonReiji @OldSchoolRS The issue here is that you chill at the wrong bank if you ask me !

• 
  Luke (@HyruleLuke) reported 6 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  DubzOpp (@DubzOpp) reported 7 minutes ago

  @JagexSupport is there anything you can do to look into the item? Your automated email response is just not well received, I believe this is a glitch in your game.

• 
  Mattlathrop (@Matt71617251) reported 8 minutes ago

  @JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing

• 
  Eldadelin Kantor (@EldadelinKantor) reported 12 minutes ago

  @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

• 
  Smitty (@smith1792) reported 19 minutes ago

  @Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.

• 
  Desper (@Desper_RS) reported 22 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  JB 22 (@JBellingham22) reported 23 minutes ago

  @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

• 
  Jtf claws (@JtfClaws) reported 23 minutes ago

  @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

• 
  Render says bring back pride (@RenderSoft) reported 23 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well

• 
  ArtisanBubblegum (World Famous) (@ArtisanBG) reported 24 minutes ago

  @kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.

• 
  VVBald (@VVBald) reported 29 minutes ago

  @OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?

• 
  🍞 (@VelvetBanana69) reported 29 minutes ago

  @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

• 
  Cryptotaiz (@Crypto_taiz) reported 34 minutes ago

  @OldSchoolRS Fix it for Canadians

• 
  Andy Barlow (@andy_barlow93) reported 36 minutes ago

  @OldSchoolRS Just Fix my RNG you frauds

• 
  Alan Wagener (@AlanWagener) reported 39 minutes ago

  @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

• 
  Dxxxk (@Dxxxk_) reported 41 minutes ago

  @OldSchoolRS please fix na servers we're getting 80+ ping

• 
  I Need 1M (@INeed7M) reported 44 minutes ago

  @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

• 
  AnyScapers? (@anyscapers) reported 46 minutes ago

  @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

• 
  Eleonora Rihana (@oppressedchild) reported 47 minutes ago

  @Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit

• 
  Sonic (@SonicXCII) reported 48 minutes ago

  @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

• 
  Desper (@Desper_RS) reported 48 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  HalfCycle (@HalfCycle_) reported 51 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Louisianimal (@The318Louisiana) reported 56 minutes ago

  @OldSchoolRS explain why bums get awarded ENH at 200kc or less but people that actually grind the game get ****** and end up 2x or 3x dry. Needs to get investigated because it’s ******* ridiculous. Fix your dog **** game before it isn’t a game anymore

• 
  Kimi Hendrix 🎸 (@Stayradiant_) reported 57 minutes ago

  @OldSchoolRS The games broken @OldSchoolRS every time I interact with things it dcs. Can’t click to run or report game bugs.

• 
  David @ Japan! (@1davidj) reported 57 minutes ago

  @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much