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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Challenjord
(@Challenjord) reported
@JagexSupport is there anyway to remove Ironman status on your account after removing the option with mr ex? The game mode has changed so much since I first created this account and removed the option at the start to avoid any issues if I ever got hacked.
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Moore Jake
(@Moore_Jake9) reported
@Fortminer48 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Liz Nugent
(@Nugent79Liz) reported
@AntonKarel2 @JagexSupport PRIMERTOOLS on Instagram is here to help lower the level of banned accounts,it worked I was having the same issue with my account.
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11
(@aassddf3655) reported
@ausvikingpkers @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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Aure
(@ByAure) reported
@RuneScape @OldSchoolRS @PlaySpacePunks #RuneScape, #OSRS #SpacePunks account been banned for almost a decade , i understand the rules was broken , but after so much time has been passed for another chance for person to try and play on hes ever first created account? Nick: Aure
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MF
(@myhafz166xxx) reported
@_RCW40 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my locked account perfectly today
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sey
(@mmohv_) reported
@TalipenGaming @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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jay
(@jyjaylani8) reported
@4Ralp @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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jay
(@jyjaylani8) reported
@CreaturrHabit @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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MF
(@myhafz166xxx) reported
@DamnedRS @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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11
(@aassddf3655) reported
@BenBennington89 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Nick | Panda 🐼
(@SenilePanda) reported
Anyone else having trouble resetting their RuneScape password? I can’t seem to get it to work properly
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MF
(@myhafz166xxx) reported
@4Ralp @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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MH
(@mhmad512j) reported
@BenBennington89 @JagexSupport Why don't you seek #robfixx on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagex support good at this and trustworthy
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geno
(@GioffreMarco) reported
@JagexSupport hey having trouble getting back into my account on OSRS tried to unlock it and went on the RS website put in my email yesterday still waiting for the confirmation thanks
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MH
(@mhmad512j) reported
@ausvikingpkers @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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J.B. Kenste
(@Starsbleedsky) reported
@JagexSupport Small but upsetting issue. I am missing 50 heartments on my account. Could really use help. screen name on #RS3 “Supr Saiyan”
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Parker
(@gr8at997) reported
@Fortminer48 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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JIM CHAPMAN
(@JimChap_man) reported
@corklanes @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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MF
(@myhafz166xxx) reported
@BenBennington89 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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Parker
(@gr8at997) reported
@_RCW40 @JagexSupport My account got locked few days ago as well and every step I made to get it back did not work. I got in touch with #clifftech1 on instagram which he helped to resolve my account issue. You should probably check him out
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҉҈҉҈҈҉Roboben1
(@Roboben1) reported
Hey @JagexSupport why can't I log into my account using my email (nor does reset work) but I can log in via linked google account? I'm having trouble accessing my account, please help. #osrs #accountissues
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MH
(@mhmad512j) reported
@4Ralp @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Rakka 🌲
(@femcelscaper) reported
@ecckies @OldSchoolRS It was funny watching people get 1 hit by the moss giant either due to lag or just bad luck.
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MF
(@myhafz166xxx) reported
@Roboben1 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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11
(@aassddf3655) reported
@DamnedRS @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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JIM CHAPMAN
(@JimChap_man) reported
@BotMusty @JagexSupport @OldSchoolRS Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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11
(@aassddf3655) reported
@BotMusty @JagexSupport @OldSchoolRS Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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jay
(@jyjaylani8) reported
@_RCW40 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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Moore Jake
(@Moore_Jake9) reported
@IIlllIIllIIlIII @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago