RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 04/25/2024 01:20

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Online Play (6%)

    Online Play (6%)

  3. Game Crash (6%)

    Game Crash (6%)

  4. Glitches (2%)

    Glitches (2%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWilmington Game Crash
AustraliaSydney Sign in
GermanyAugsburg Glitches
United StatesWilmington Sign in
United StatesNewton Falls Sign in
United KingdomSt Helens Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • GUNNSMOKEz GUNNSMOKEz™️ | 🚹👨🏻‍💻 🎮 | (@GUNNSMOKEz) reported

    @JagexSupport @JagexAsh This is all i get, when clicking try again it asks for the email. But by the looks of it my email has been changed and i can't login on the site as the hacker added a 2 auth which i cant remove as i dont have access to the email. Is there not a direct contact way?

  • DongDominator2 draincel (@DongDominator2) reported

    @Ket_omgRS @Char_Kohl @OldSchoolRS Actually, the team continue to do this and push out updates that cater for niche players that are clearly taking up time rather than focusing on long lived issues because they would consume more time (They even said this on the Giants Foundry blog).

  • EnisKesler Enis Kesler (@EnisKesler) reported

    @Rip_David_Osrs @JagexSupport I also encountered similar issues support service were just useles @lord_tecch helped

  • drewmartell dee m (@drewmartell) reported

    @JagexSupport That’s unfortunate as the mute process and appeal process must be utterly broken for my account to remain muted for mistyping the word flag in a game of castle wars. What a joke.

  • Bounty072 Bounty07 (@Bounty072) reported

    @JagexSupport Hi, my account got unbanned and then locked, I don’t have access to the login e-mail but I have provided all recovery info requested but constantly being denied, please can someone contact me (1/X) #osrs

  • Frikerf Grey Seer Frikerf 🇺🇦 (@Frikerf) reported

    @JagexSupport -but I still can’t login with my email or username and I’m not sure why.

  • Autisticleft empath persecutor (@Autisticleft) reported

    on this date 16 years ago durial321 exploited a glitch on runescape which led to the falador massacre

  • JaySindab Jay Sindab (@JaySindab) reported

    @jagex @runescape fix bug please. Can't get new worm during new quest...

  • BickerLick Wario the T Tuber (@BickerLick) reported

    @OldSchoolRS You know what also plagues this game, the "too many login attempts" glitch.

  • Dennis65275532 Dennis (@Dennis65275532) reported

    @JagexSupport @JagexAsh i have that all done except i didnt put an authenticator on 1st hack he just got the pasword straight up without even getting into my email its like he just logged in without any trouble whatsoever i even changed the pass beforehand ofc will he get banned.

  • Ket_omgRS Ket-omg (@Ket_omgRS) reported

    @Livey_ @OldSchoolRS I feel you. JaGex isn't keen to remove LMS even though they cannot stop the bot problem there. Yes @JagexSupport I'm talking to you. Anyways, the new arena likely will not have bots at all due to no monetary rewards gain. And will have a bit more variety than LMS

  • CapeChampion Champion's Cape (@CapeChampion) reported

    @OldSchoolRS I will be upset if everything fails yet again. Then we really need to work on the voting problem we have in OSRS. Keep the polling system, but make changes to it.

  • RS_Rubber_Ducky James Foster (@RS_Rubber_Ducky) reported

    @JagexSupport Are there any intentions to re-release names like you did back in 2014? There are over 200 million accounts and so many choices give "unexpected errors" which I can only assume means the name is banned.

  • RealDJCHRISPY Chris Pratt 🎈 (@RealDJCHRISPY) reported

    @JagexSupport I have an issue I need to contact you

  • GUNNSMOKEz GUNNSMOKEz™️ | 🚹👨🏻‍💻 🎮 | (@GUNNSMOKEz) reported

    @JagexSupport @JagexAsh Once again, ive done this submitted the orginal password used over a decade ago, the year it was created and month, isp i had when created, cant remember the payment details as i buy bonds ingame when i get membership. The IP that i use when i login

  • Frikerf Grey Seer Frikerf 🇺🇦 (@Frikerf) reported

    @JagexSupport I’ve changed my password and I’ve done things to secure the account but can’t login with email or username.

  • scuffedwow scuf (@scuffedwow) reported

    @JagexSupport Yes, I understand that the items cannot be recovered however I want to ensure that my account is going to be secure going forward if I continue to play and commit to getting back what was lost. Can I access my accounts game access to pinpoint any security issues?

  • Livey_ Livey (@Livey_) reported

    @Ket_omgRS @OldSchoolRS feel like they could've updated lms more and fixed the issues there & done the same rather than splitting the small community even more

  • Koala_Legau Koala (@Koala_Legau) reported

    @Shinnonda Yeaaah, in runescape this is actually a big problem. People made bots so they can farm money and sell things outside game. I understand, só The second best to me is cosmetics, like, there a lot of free games that sustain themselves on top of cosmetics. But this is costly in terms

  • mysticraq Ish (@mysticraq) reported

    @JagexSupport I still have not heard back from anyone regarding my issue.

  • GUNNSMOKEz GUNNSMOKEz™️ | 🚹👨🏻‍💻 🎮 | (@GUNNSMOKEz) reported

    @JagexSupport @JagexAsh This actually sad, i know the year i made the account the first password i used the longest password its had, what internet provider i used, the i.p i use to sign in on the most. Yet i cant get an account ive had for over a decade due to no 1 2 1 support

  • Slumptality Damo (@Slumptality) reported

    @skydust48 @JagexSupport Not sure if it will work for you, but clearing cache fixed this issue for me

  • JagexAsh Mod Ash (@JagexAsh) reported

    @GabrielBuda4 Looks like one of the Support helpers has responded to you - I hope you're okay now. If problems persist, the Support team's JagexSupport on this platform.

  • G_Coefficient Johan (@G_Coefficient) reported

    @JagexSupport How long does it take for your Lost Authenticator/Lost password/Recover account emails to go out? I'm trying to resolve an issue (an authenticator has been turned on for my OSRS acc without my involvement) and I'm getting no emails from you guys.

  • Suffishient Josh (@Suffishient) reported

    @JagexSupport @JagexAyiza @JagexLight Also I just tried to login to my account to double check its status and it appears the password has been changed by someone else, I'm currently going through the recovery process

  • draeytm Felicity Morgan (@draeytm) reported

    @DevonBaranowsk1 @JagexSupport I had similar issue but the support service wasn't helpful not until I was referred to #draeytools on Instagram. He is helpful...

  • Suffishient Josh (@Suffishient) reported

    @JagexSupport @JagexAyiza @JagexLight Also I just tried to login to my account to check the ban date but it appears someone else has changed the password in the time since the ban. I'm currently going through the recovery process

  • PeDeDanK P (@PeDeDanK) reported

    @OldSchoolRS plz fix sheep herder quest

  • MaxPett54710764 Max Pettersson (@MaxPett54710764) reported

    @OldSchoolRS Well, start adressing the real problems with bots etc, instead of updates thats going to be ruined in a couple days with all the bots, just look in lms 90% bots and they have been there for 30 days without any actions being taken....

  • solla_e e_solla (@solla_e) reported

    @JagexSupport I've been receiving a lot of "Your email address has been successfully changed" phising emails. They look very legit and I almost fell for the first one. If it's a widespread issue you may want to make a news article about it. I have no idea how they got my address.