RuneScape status: server issues and outage reports
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Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (100%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cuernavaca
|
Sign in | 7 days ago |
 Pristina
|
Sign in | 5 months ago |
 Drammen
|
Sign in | 5 months ago |
 Avondale
|
Sign in | 5 months ago |
|
Sussex
|
Online Play | 5 months ago |
 Cuijk
|
Sign in | 5 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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runman (@vicklernesser) reported@Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.
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Cursed (@earthshapedt0mb) reported@RSDragonwilds @JagexSupport The Tzhaar-Ket-Om is still glitched and unusable on my server. I've submitted a bug report with a video showing the glitch and got no response.
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monsoon (@MonsoonedAF) reported@LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol
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U (@avgstv) reported@JagexSupport ticket # 6496842 . Submitted multiple times and no real person looking into the issue…
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Utabxb (@BatuuEth) reported@Jagex @JagexSupport need help got perma banned with macro but i got someone else home also playing osrs account name bbatuu could you guys fix your system i just bought membership 1 day ago and i can't play so please hit me up and fix this.
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Pinkchins (@PinkchinsOSRS) reported@OldSchoolRS Could we get a fix on all the "clienting" happening in PVP
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Nems (@vNemss) reported@JagexSupport @behemethnews My max account got hacked! I took a bit of a break after remaxing, when i tried login back in a few days after my account was disabled, tried recovery but didn’t work none of my emails have accounts to them… lost 3 other accounts that were on launcher
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Mike Oxlong (@MikeOxlong1973) reported@JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!
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Dhargash (@Dhargash) reported@jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes
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chris (@dondon7171717) reported@abdulla77783475 @OldSchoolRS a bug is an issue with the game that wasn't intended, being able to ruby bolt it was never intended. the contract is essentially telling you this one is to test your ability with melee, red x also a bug that should've been fixed ages ago but 500 baba without it is just a rng wipe
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abdullah rashid (@abdulla77783475) reported@dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.
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Sin (@asinfulqt) reported@OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).
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M^2 (@Blanc310) reported@OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.
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Grove St (@Grove_St1) reported@gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.
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Sonic (@SonicXCII) reported@BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea
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jim smith (@mcart49014) reported@JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day
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casi (@eepycasi) reported@OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.
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Jordan Ranson (@jordanranson) reported@JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.
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Alan Wagener (@AlanWagener) reported@swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.
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Desper (@Desper_RS) reported@OldSchoolRS deploy a fix to the US servers
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Mrwhizz247 (@Whizzyy) reported@JagexSupport @Jagex Trouble brewing is such dead content I cannot believe how hard it is to get a game going for the diary literally 20 minutes of my life wasted. Please change the task! And buff shades of morton!
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・ (@AGPAfterhours) reported@JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane
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Nathan Herbertson (@NathanHerb82551) reported@JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.
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🌏 Destin (@_SimpleTimes) reported@J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.
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Colin Sawyer (@MrColinSawyer) reported@psythoticc @JagexSupport Hey @psythoticc! Jagex Support has live chat service with a moderator. Head to Jagex Support website.. I hope this helps.
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dash (@dashgoat67) reported@Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.
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Mattlathrop (@Matt71617251) reported@JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing
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jim smith (@mcart49014) reported@JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.
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VVBald (@VVBald) reported@OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?
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Nik (@eyeDoge) reported@George6230271 @SoyDuro3 @JagexSupport Dang brother, it looks like you have had a slew of problems. Sorry to see you've been dealing with all that and haven't had much help in response man.