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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Yessin
(@YesoProRS) reported
@JagexSupport Since yesterday i can't seem to login on the RS website anymore, giving me a prompt that my account is locked. But my account isnt actually locked as i can just normally play on the RS client. Is there anyway to fix this? Thanks for the help in advance.
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Lord Fonky
(@LordFonky) reported
@JagexSupport I still have my issues.. my current Premier membership is set to expire Dec 25th. but I lost my benefits already when I have over a full month left. is this due to the "refresh" to the premier clubs cosmetics and stuff? because I should still have a month of benefits left.
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Ramazan Yılmaz
(@ramazan40mucur) reported
@Waqar_aliC22 @JagexSupport GO inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Featured Films
(@FeaturedFilms_) reported
Call of Duty keeps crashing. Fortnite is is laggy as hell. Every Bethesda game has hundreds of issues. People still play Runescape for whatever reason. So yeah, I don't give a crap if Pokemon Scarlet/Violet has some issues because I'm gonna play it nonstop.
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Yessin
(@YesoProRS) reported
@JagexSupport Hey, i already did this yesterday and it was succesfull but the issue remained.
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DMX musiq
(@eslamexamble) reported
@ControllerMob @OldSchoolRS Go inbox @COLLINX_TECH here or on Instagram My account also got banned and support service aren’t doing anything about it, he successfully unban my account
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akq
(@RsOmission) reported
@JagexSupport I need help changing the registered email address of my account because I do not have access to my registered email and therefore cannot disable the Authenticator and will not be able to login soon
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underdogrecord's TV
(@dannytentoes) reported
@EVScapeOfficial @AyizaTV @OldSchoolRS Yall should really fix that bs, Yall dead *** wonder why you can't draw in real genuine players besides yall bot farm's sorry not sorry suck my **** follow Me on ig dannytentoes
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miss
(@miss_AMEENARH) reported
@peura_ismael @JagexSupport I had similar problems,I’ve made several appeals to support system over and over but no help was rendered until I was referred to @Malcomm_55 on twitter they helped me recover my account they can help you too ..
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Jackson King
(@CoxIsShit) reported
Almost 100kc Toa experts dry??? 1/11? Wtf is this **** you're rng game is broken @OldSchoolRS
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yammy
(@yamman726) reported
@JagexSupport ok at the risk of being boring, when is mobile login with authenticator going to be fixed? been months many tweets and many bug reports. I appreciate it's not a typo,so a tad more difficult. But just FIX IT
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dbd
(@Dbd18310722Dbd) reported
@JagexSupport hey so i have a bit of an issue the other day i got phished and scammed etc. well i secured my account and the next day i got a 14 day ban for rwt (gambling) I'm not here asking for an unban my concern is the phisher may still have access and is trying to remove pin
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its oilers nation baby
(@OilersFan928) reported
@OldSchoolRS Fix account security
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Dah Foreigner
(@joshuawrite12) reported
@MeracoClayton @JagexSupport Message clone_techs on instergram he fixed all kinds of problem like this
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sandra turk
(@sandee0817) reported
@JakeDRoss @JagexSupport What's the problem exactly?
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Byrne McLeod
(@chillbyrne71) reported
@peura_ismael @JagexSupport Sorry about that Ismael, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming account
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Aries
(@Aries2p) reported
@iZyga_Gaming @JagexSupport Contact @coder_lex3 for support she is a professional and a great lady. She will help you fix this problem
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武則天
(@corey61616) reported
@ControllerMob @OldSchoolRS Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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CryptoUniverse
(@universeisme_) reported
@JagexSupport Hello, I have recently discovered that my RS account(rs3) was unbanned(squashed) from RWT ban of 10+ years. The problem is that stats have been lowered, for example I had all combat stats 99, have corresponding skill capes to show, but stats are not 99 anymore.
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.
(@Shazzyyi) reported
@JagexSupport My account ''Skm'' got hijacked whilst I was away with my family. I've recovered my account, changed password, and it's now permanently banned with a denied appeal, which was not done by me. Please help me resolve this issue.
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see jeey
(@iamMrbeast6000) reported
@JagexSupport like i didnt do anything at all so this information u giving me is really a needle in a haystack? u telling me to go fk myself and find out? like i didnt even do anything thats why im asking for help, if i knew what was the problem i wouldnt message here
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brett
(@brettunhandled) reported
not really sure what mastodon is, but choosing which server to join sounds like choosing which runescape world to login to
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GreyWolf_Sigma
(@dave10259) reported
@picks978 @RuneScape Dm @kawasandistro regarding your account issue, to fix it immediately
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👑 Eliatrope King Yugo™
(@Eliatrope_Yugo) reported
@JagexSupport yes, however the issue i am having is not on there, as the premier package issue only shows 3 and 6 months and not the vip package the support page does not help, and your automated bot is unhelpful
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Erin Russell
(@theerinrussell) reported
@ControllerMob @OldSchoolRS I face similar problems, and the support team never responded, until I finally got help from @SOCIALHELPTOOLS on twitter, he is a professional cyber tech. Text him for help am very sure he will help you
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Eslam Awad
(@eslamawad83) reported
@corey_masse @JagexSupport You are not facing this only got this problem yesterday but was referred to VAN_TRON5 on Instagram and he was helpful
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Erin Russell
(@theerinrussell) reported
@_itsiona @JagexSupport I face similar problems, and the support team never responded, until I finally got help from @SOCIALHELPTOOLS on twitter, he is a professional cyber tech. Text him for help am very sure he will help you
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🇺🇸100%LibGrandma🌊
(@AnitaSummers57) reported
@JagexSupport Respectfully, if you’re going to give me technical support it would help if you directed me to a page that actually has the solution. I’m not having trouble paying, I can’t even access the right page to order it and get it into my cart, I just keep getting the monthly option.
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GreyWolf_Sigma
(@dave10259) reported
@I_am_Turbby @JagexSupport Text @kawasandistro regarding your account issue, to fix it immediately
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GreyWolf_Sigma
(@dave10259) reported
@Grovax1 @JagexSupport Try out @kawasandistro regarding your account issue, to fix it immediately