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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Joshy Josh
(@VoiidPlay) reported
@OldSchoolRS Everyone is upset they are trying again but they addressed why it said no to begin with. The issue was the whole 10hp thing and they are removing that. The restrictions they are going for more or less just secure an account so some skills don't accidently get trained.
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Jack Botham
(@Real_Playback_) reported
@JagexSupport @CJReviewTW Dude it's been 5 years. Look into his account fgs. I know I'm a different person than I was 5 years ago. Stuff like this that gives your customer service its awful name.
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Steelcryo
(@Steelcryo) reported
@osrshcimbtw @OldSchoolRS I am listening, it doesn't say that in the blog. In multiple places they say it would take time for them to figure things out or investigate and come up with solutions for problems. That's all dev time...
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Mikie Bowles
(@bowles_mikie) reported
@JagexSupport I've been trying to play on mobile since i don't have access to the laptop but couldn't login to mobile with steam. So i tried to link to my Gmail but I have an old iron man account that I haven't played on and it has no membership on. (1/2)
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Mamud
(@mamud_33224) reported
@BennyPrior8 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Mamud
(@mamud_33224) reported
@syeKediHI @JagexSupport @JagexTrident My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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bent
(@bentsmore) reported
@RuneScape Wow be nice if people could play but you don't have customer service
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mam
(@maremisa67) reported
@stephanshields3 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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Matthew Speicher
(@MatthewSpeiche5) reported
@TheRealJohnoR @JagexAsh @JagexSupport From what you were saying, the incense burning issue is being handled. So what’s the point of continually complaining about it? A system needs to be developed and tested before it can be implemented. Lets be real. Your feelings got hurt.
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Mark Matthews
(@lilmaveric87) reported
@RuneScape About the time this tweet went out my RS crashed and has forced me to download the Jagex launcher and the game is not playable on any setting...anyone else have an issue?
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Brad G
(@weneedthemnow) reported
@Lirose40 @JagexSupport The only account that I have that didn't get hacked is my very first ever account I made 16 years ago. It doesn't have an email attached to it and it's the most secured account I have I guess. Since they made it to were you need an email to make/login, more hacks occurring.
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JohnoR
(@TheRealJohnoR) reported
@JagexAsh Wether its in my house in world 330 or on my stream these guys won't leave me alone and that why I keep pushing you and @JagexSupport to do something. How this exploiting of the house board and botting has been unleft fix is beyond crazy and someone needs to stop this.
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der
(@addresv) reported
@GrimPhase @JagexSupport Here's a tip mate Instead of wasting so much time with support and get disappointed in the end I'd advise you contact @Harrickfixx on Instagram to help you out with any issue you've got
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PeterPan
(@DickMuggah) reported
@thefrogbtw @Zmeps_rs @JagexSupport for real. This dude could very well have botted and just be on the ultra common "someone else did it" BS. So many people I know botted and then claimed "it was my brother" or "I was hacked". As someone who WAS hacked and botted on, Jagex had no issue checking my IP and unbanning
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Joseph Hinshelwood
(@HinshelwoodJ) reported
@JagexSupport I am having a conenction issue where the loading configuration does not move past 0% and the game does not load. Please help if possible.
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Ben'
(@BennyPrior8) reported
@JagexSupport Hello, I’ve today had a perm ban for legit nothing? If I had broken rules I’d take it on the chin and get on with life? But I’ve legit traded from my main account to my new account some GP. And some wines to get 99 cooking. Then got banned? Help me out fellas?
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bent
(@bentsmore) reported
@CJReviewTW @JagexSupport They have absolutely 0 customer service it's a nightmare trying to deal with them
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tek
(@zxv098876zxv) reported
@_LukeOSRS @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Legit_Merk
(@Legit_Merk_) reported
@jhygyygggff @JagexSupport wasn't born yesterday my dude aka bot. if its not jagex staff its fake. nice try though. and lets just say it WAS a real person and not a phish it doesn't matter jagexsupport will respond and fix my issue.
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Samuel Pflugrath
(@Sam_Pflugrath) reported
@Zennistrad Hell, even RuneScape 3 at least lets you crash a tsunami wave down on your enemies.
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Nick
(@Mr_Slabss) reported
@OldSchoolRS Probably been said alot, but it'd be nice if the hydra double coin drop glitch was patched. so many lost coins
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Adam
(@KingAdamM8) reported
@tiogaosrs @OldSchoolRS Perfectly reasonable compromise if done properly solely as a safe guard to prevent ruining the acc maybe even with -exp lamps that have limited uses per acc would fix majority of actual issues but they love pushing this dumb idea instead
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Jack Bellemare
(@BellemareJack) reported
@JagexSupport Hi @JagexSupport my ticket was arbitrarily closed as "self-service" and it was not reopened immediately upon my reply as the closing email promised. Please reopen ticket # 4184821 and assist me with my TH key purchase
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richard pless
(@richardpless2) reported
@JagexSupport hello i was wrongfully perm banned by jagex.... I'm really confused as to how i rwt'd when i took a loan from a friend please let me know how i can fix this or if i can even..... please
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Mod Ash
(@JagexAsh) reported
@OvidijusGedmin1 I'm sorry to hear you're having trouble with your membership. For billing help, the Support team's JagexSupport on this platform.
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Dylan Adamson
(@DylanAd89104970) reported
Can't login to account. Recover password isn't sending me a email. someone help. @JagexAsh @JagexSupport @Jagex
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jipopotamus
(@jipopotoman) reported
@CJReviewTW @JagexSupport Np, that sarcasm was so out of place that I couldn't let it slide. We are both broken by our awful "support" experience and a joke like that just feels like arrogance in their ability to basically bully us then put headphones on to block out our response.
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Robin Vahlgren
(@RobinVahlgren88) reported
@JagexSupport i posted my ticket more than a week ago and i got mail that they are now reviewing it! A week Ago! I am this close to Quit playing this game. If u are really the support then u should fix this now. My username is Jazzpiper88 Even wow support is Better!!
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Steelcryo
(@Steelcryo) reported
@osrshcimbtw @OldSchoolRS Because it's a waste of dev time working on something that players can already do. With ironman it made sense, since it mechanically stopped other players being able to interfere. I never said playing another way was an issue, but you've not given a reason...
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Mamud
(@mamud_33224) reported
@_LukeOSRS @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out