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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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StaciiJ
(@staciijtv) reported
Another attempted Raksha kill, another client crash... Jagex, RuneScape please get to the bottom of this it's genuinely so disheartening trying to learn a boss when the client doesn't want to work 😭
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LoJack Gaming
(@LojackG) reported
@kemthai14 @OldSchoolRS Hey I don't think this is a problem. for most people. Maybe just uninstall and reinstall
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Connor
(@ConnorMarrell) reported
@JagexSupport hey all, my account recently got a strike on it and I have some questions. Wondering if someone can reach out in a DM and help me understand why a strike is on my account? It says unappealable but I can’t think of anything that would of got me in trouble?
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MrGlenn ♉
(@_MrGlenn) reported
@RuneScape Nex cancels your abilities when she does one, will this ever get fixed? Also, dead click fix when?
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Punishlife (DT)
(@Punishlife) reported
@JagexSupport Can you explain why a moderator banned me for "Macroing on OSRS" when i haven't even been playing OSRS? I couldn't even log into the double exp weekend due to server issues on normal Runescape let alone play the old version
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Galaxyshark
(@RsGalaxyshark) reported
@SoupRS A couple of problems the first being the one a lot of people have talked about, being forced into the normal client, but I also suspect that a lot of the people who weren't already active players, who would have gone "Oh look runescape on steam" probably got swept up by rs3
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Mod Ash
(@JagexAsh) reported
@PigsSilent Not personally, but I'd suggest letting the Support team know - they're JagexSupport on this platform. Perhaps they can take your request directly, if the form's having trouble.
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Null (zeruth)
(@openosrs_null) reported
@OldSchoolRS Mobile is suffering from new lag spikes, pretty intermittent but definitely a problem as of todays update.
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***** Stonks
(@StonksWilly) reported
@JagexSupport I would like to be able to log in to my Steam account on my iphone. I have 2 accounts I'm having issues with. I'm contacting you on Twitter because I can't find an email/better way to reach you. I can pm with more info.
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lucy🦇
(@lucygbritton) reported
@OldSchoolRS I tried both original client and RL, doing RC and agility, lag on both, so the 3rd party isn’t the issue
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Marielynn 🦇
(@marieIynn) reported
@Rigondeaux Yep my stream dc's atleast once in a stream it's hella annoying I heard Streamlabs is having issues lately too. I thought it was my internet but Runescape and everything else still works when that happens so?
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cassu
(@Cassuboss) reported
@JagexSupport How is it possible I can't unlock my own account that I created with the email that is attached to the accounts login detail? Is there actually any method of contacting support as in actually talk or message a person? because twitter should not be the go-to support.
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JustFrankThings
(@JstFrankThings) reported
@RuneScape Nice to know its getting a fix i wasnt able to log in except on mobile
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Williams
(@RedVesi) reported
@Martijn43843859 @JagexSupport Oh dem!!! I would advise you contact cyber_unlocker34000 on instagram he help you fix it when my got banned he fixed it he can help you get your account
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Colton
(@WW_Colton) reported
@SparkzDesign @Fump_M Ill play RuneScape until the day I die or they shut the servers down. No🧢
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Chris Hood aka Hood
(@guy_kick) reported
@JagexSupport Im getting a too many login attempts from you address but I can login on the mobile app using the same internet connection and I can login on an alt
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Crazed Pkers
(@CrazedPkers) reported
@RS_Vulas @RuneScape First of all: Why so rude? And no thank you, I won't pipe ******** down. Please stop telling people what to do and how to be. Secondly, the communication on stream was sufficient enough. It's one thing to address an issue and another to let it derail a celebratory stream.
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Null (zeruth)
(@openosrs_null) reported
@Eszrgy @UglyGuyMiggou @OldSchoolRS Also, whatever change they made is causing random lag spikes in mobile on the S21 Ultra. Def wasn't happening before today. So yes, THEY BROKE THEIR CODE.
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KittehKreeper
(@Demonic_kitteh) reported
@JagexSupport where can I report a phishing attempt website? There is a bot in world 3& 7 that keeps saying to go to his YouTube channel. And when you go there, there is a fake runescape forum link that tries to get your login information.
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LoJack Gaming
(@LojackG) reported
@OldSchoolRS If you guys would adopt the "3rd party" client instead of shunning it as you mostly always have or ignoring it. Then this wouldnt be a problem. Which im sure as you know probably over 70% of your users use runelite. It is a little sad..
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RoG Seraph
(@RogSeraph) reported
@OldSchoolRS game is unplayable. Fix the lag. I’m not lagging on anything else. This is on your end. Fix it.
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CuteKitty/Kirsty
(@Cute_Kitty92) reported
Got hate having Internet issues looks no Runescape or anything Internet related tonight
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Kyle
(@kemthai14) reported
@OldSchoolRS Never mind it’s not just runelite. I can’t even play the game it’s lagging so bad. Cool dudes. ******* jagex.
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NightRs
(@RsChad2) reported
@OldSchoolRS It’s server lag ffs
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Connor
(@Cpt_Connor) reported
@JagexSupport Can't unlock RSOS account, "This request was blocked by the security rules". Not using a VPN as most forums suggest is the issue. Any help?
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KittehKreeper
(@Demonic_kitteh) reported
@JagexTyran @JagexSupport where can I report a phishing attempt website? There is a bot in world 3& 7 that keeps saying to go to his YouTube channel. And when you go there, there is a fake runescape forum link that tries to get your login information.
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C-town
(@ctownladiesman) reported
@RuneScape #runescape stop banning players for the ed bug. They didn't create the bug YOU did with your "spaghetti code." Multi million dollar corporation and they have a terrible coding system -_- It makes no sense to let a bug drag on for weeks and ban people when you won't fix
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Kayla 🔞
(@Rekamaj) reported
@JagexAsh So when OSRS crashes on steam my whole pc gets all jittery until I task manager and close steam completely. Not sure if that's my PC issue or a steam/Runescape issue.
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Jeph
(@Jeff_veen) reported
@JagexSupport all my lucky chaotic weapons I had stored with Diango became broken despite me not using them. Is this an intended mechanic? Was Diango out gallivanting around Gielinor with my weapons?
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Mathew Towers
(@IamMathewTowers) reported
@JagexSupport The problem is shes older, and doesnt remember her old passwords, or when she created the account and stuff - she just likes to work and come home and play runescape. The authenticator was on my phone, but it got damaged and we lost it and cant transfer it over.