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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 09/22/2023 08:20

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • Sign in 80.25%

    Sign in

  • Online Play 9.55%

    Online Play

  • Game Crash 8.28%

    Game Crash

  • Matchmaking 1.27%


  • Glitches .64%


Live Outage Map

The most recent RuneScape outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Sign in
United KingdomBromley Sign in
United KingdomChester Sign in
CyprusLimassol Sign in
PeruLima Sign in
VenezuelaCiudad Guayana Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • AmiiGracee ayymii (@AmiiGracee) reported

    @JagexSupport I know my email and password however the issue I'm having is that when i put those creditentials in it logs a new account on and asks me to create a name.... Should be Amy Grace

  • Friendlygymgoer Micheal (@Friendlygymgoer) reported

    @JonathanVanCam2 Be wary of phishing emails though. The Steam beta invitation email will contain your RuneScape name, a Steam key, and it will contain links to the FAQ. It also won't ask for you to enter your login details anywhere.2/3

  • Zach20096028 Zach (@Zach20096028) reported

    @JagexSupport I've updated and tried uninstalling and reinstalling nothing works the only thing I can think of is I tried using my gmail to login and it made a new account with the same email and its confused

  • ApriliaOsrs Aprilia_OSRS_Official (@ApriliaOsrs) reported

    @JagexSupport friends getting error code 15 when trying to disable Authenticator, what do we do?

  • I_Hunta_x Hunta (@I_Hunta_x) reported

    @JagexSupport Some how someone gained access to my account recently after ive not played in 6 months, no change to the account/email passwords or auths, auth was lost a couple months ago, had to remove the auth to login to boot them. anywhere to report a possible issue/get info?

  • King_Jim_Z King_Jim_Z (@King_Jim_Z) reported

    Realistically the OSRS youtube community owes the RuneScape DDoS community a thank you. No one would give a **** about their vpn ads if their wasn’t a consistent threat to get your IP blasted. Circle of gaming.

  • uaua2 moreno (@uaua2) reported

    @JagexSupport Hello, currently having a problem logging into my account, it's telling me too many login attemps from my address... RSN: Moreno

  • altair_v1 Altair v2 (@altair_v1) reported

    @RuneScape Irons still can't get oddments from this year premierclub Pls fix this on the website or ingame

  • wheels3183 Wheels3183 (@wheels3183) reported

    @JagexHelpSamo It was not a phishing email. My account details were leaked and I cannot login because of "too many log in attempts" I submitted a ticket via the official runescape website and have received a response from one of your staff. However, I am still unable to log on

  • Day_Teamplay Daquan Moore (@Day_Teamplay) reported

    @JagexSupport please fix or help 🆘

  • GOTSpectrumTV GOTSpectrum (@GOTSpectrumTV) reported

    So it is looking like @RuneScape isn't wanting to work today, getting unexpected errors when trying to log in. so I will try to stream later.

  • MaxMcCollin Max McCollin (@MaxMcCollin) reported

    @JagexSupport Hello. I've not bought membership on the wrong account. I'm having issues with linking Amazon and RS account. I've been playing Runescape for over 17 years and this is absolutely beyond me that I cannot get a proper Customer Support for something I pay. Can I please just get help

  • Sam38629864 Ragsopth (@Sam38629864) reported

    @JagexSupport so I reported a technical issue to you 3 days ago, tried troubleshooting it via the the RS3 Mobile FAQ's which weren't relevant to me and also posted on the forum to which no-one what?

  • RS_Holders Holders (@RS_Holders) reported

    @JagexSupport “Jane Lou” was banned for macroing, unbanned after review... then I log in and check my account from mobile 800 miles away from home. Next time I try and log in, it’s banned again... please fix this, I haven’t cheated whatsoever, this is an Ironman. I’ve appealed.

  • _JMiddd Jack (@_JMiddd) reported

    Too many login attempts **** needs to stop, what is wrong with this game ?? Is it not blatently obvious its a massive problem for thousands of people ? @JagexSupport

  • TheAntMoore Ant (@TheAntMoore) reported

    @JagexSupport I'm unable to create a new account with OSRS today. It tells me Error 15 and lists some IP Addresses?

  • Sam38629864 Ragsopth (@Sam38629864) reported

    @R1CH_TH3_R1PP3R @JagexSupport This is the exact same problem as me! Reported it 3 days ago and they've still done nothing about it 😔

  • HarounianSam sam harounian (@HarounianSam) reported

    @JagexSupport i am still having issue logging in can you all players to change there login username email ?

  • pothead261 NGB killua⚡️ (@pothead261) reported

    @OldSchoolRS this lag is getting old guys come back😩

  • Sir_Robro Sir_Robro (@Sir_Robro) reported

    @_JMiddd @JagexSupport For real. I just want to play the game that I *PAY* to play, @JagexSupport! I get this error once or so a month, and that's lucky! Some people haven't been able to play in weeks... Forget PvP, forget Raids 3, forget the fishing boss: all hands on deck for Account Security!

  • C4_Life_Gaming C4 Life (@C4_Life_Gaming) reported

    @JagexSupport are there any known issues with the keepsake system? I put augmented ice dyed malevolent in them, went to wear them as an override and it said that i no longer owned them? i used 4 keepsake keys on them to make sure... What can be done?

  • Proweb43834040 Pro_web (@Proweb43834040) reported

    @JagexHelpFrost @JagexSupport Not let me login in both accounts always see your login or password is not correct.. But i can play normal with my pc with same info no issues... Mobile app in both rs3 and osrs having bug

  • Wilfred14406093 Wilfred_xoftlife (@Wilfred14406093) reported

    @Jerryro49754577 @primegaming @JagexSupport Waiting for them to respond😓😓,is heart breaking Really sorry dear actually had that same issue with my account cause it was my business account I couldn't let it go,but I got it back with the help of cyber_analyst233   on Instagram  his like an external help

  • FluffyTailRS FluffyTail (@FluffyTailRS) reported

    @SpyroDragonRS @OldSchoolRS @JagexSupport you can tell who has stake in service discords by these replies lmfao

  • WailordE Wailord ex (@WailordE) reported

    @JagexSupport my accounts got falsely banned on dec 10th by logging into osrs during a ddos attack. I want something done, I want this issue resolved.

  • Arnold_H 🎃 (@Arnold_H) reported

    @JagexSupport “Too many login attempts “ can’t log in my main acc on PC.. only works on mobile but my alts can log in all... my main stuck with mobile only.... i want play on PC, please help

  • SlumpdRS SlumpdRS (@SlumpdRS) reported

    @OldSchoolRS login issues anyone? Logging in and hopping worlds takes minutes sometimes. @JagexSupport

  • King_Jim_Z King_Jim_Z (@King_Jim_Z) reported

    Realistically the OSRS youtube community owes the RuneScape DDoS community a thank you. No one would give a **** about their vpn ads if there wasn’t a consistent threat to get your IP blasted. Circle of gaming.

  • MaxMcCollin Max McCollin (@MaxMcCollin) reported

    @JagexSupport I cannot because I have to provide false information in the form in order to proceed with the ticket. It will just end up being ignored or worse my account getting locked because I've provided wrong information as I have to input information that has nothing to do with my issue.

  • ObsidianStudio2 Nosferatu8 (@ObsidianStudio2) reported

    @JagexSupport Thanks for not answering me. The EU consumer rights directive will enable me to sue you guys because you won't provide a full scale customer service and also make false accusing me with cheating, and banning me also a defamation which is against the laws.