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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ryde |
Sign in | |
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
| Manchester |
Sign in | |
 Melbourne |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mod Ash
(@JagexAsh) reported
@RobertBuenaNota Content developers cannot review or remove bans. The Support team's JagexSupport on this platform if you'd like to try them. N.B. Tweeting your login info can be bad for your security, so you might not want to do that.
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David Simonyi
(@Sajmonczech) reported
@JagexSupport Can anyone please tell me, how it is possible, that after 5 days from my last login I get too many login attempts on first try?!
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Sean 'Pollox' Whitehead⚫🌟⚪
(@SeanWhitehead__) reported
@JagexSupport So do you only respond to people who aren't calling you out on your crappy service
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Un_servidor
(@Unservidor3) reported
@JagexSupport Good Jagex team. I'm writing to you because I have a problem with my account, it won't let me join due to be banned for some reason and I've never used Bot in my instance in the game, I hope you can help me with this trouble. Many thanks.
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Jonathan Van Campfort
(@JonathanVanCam2) reported
@OldSchoolRS now i have tried everything. Flushing dns, vpn, other wifi, other cable, resetting ipv, resetting winsock and still i cannot login cause of the problem “too many login attempts” i try once every 6/24 hours. Can you fix this plz? Day 8
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SamWhimp
(@SamWhimp) reported
@JagexSupport Hi - I can't login via steam (or other 3rd party logins) because someone has set these without my permission. I need you to remove all of these from my account so that only email login is possible. I do not have access to do this. Can you pls help.
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Clive Newport
(@Archvicegrip) reported
@RuneScape @JagexWarden No update today? I was hoping the issue with space dust and meteorites was being fixed.
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acrolance
(@acrolance1) reported
@JagexSupport what is "Error code 15" mean? it pops up when i try to make a new alt on my phone's web browser and my computer each on different wifi's.
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Computer Fix It INC.
(@computer_fix_it) reported
@JagexSupport I can't login and the email associated with my account is gone also I don't have a Authenticator on this device have just came back to the game after taking a very long break bought membership created an old-school account and cant log in
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Craig Stammers
(@Kestril25) reported
from
Stowmarket, England
@JagexSupport Just to inform u that the problem I was experiencing has fixed it self
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Shay
(@FoxieShay) reported
@JagexHelpFrost @JagexSupport I've signed into the account via google, but with steam it's an entirely different password and email. I've used the link before, it's not working.
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Justie1220
(@Justie1220) reported
@JagexSupport It seems to have fixed itself so I’m assuming it was an error on my end! Thanks for the reply!
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maxie chrysler
(@KatamariDaMaxie) reported
@JagexHelpStevie @JagexSupport I did do it that way but it just got instantly denied and now I'm just like... well what now??? Like I have access to the RuneScape login and I can log into the site, it's just the email address that I don't have access to. I know it's my account it's just... it's a pain!
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Andrew
(@Andrew79808934) reported
@JagexHelpFrost @JagexSupport are you requesting the email address i have used?? i told you i can get logged in that isnt the issue here? the issue is that my stats and account have been reset
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JagexHelpStevie
(@JagexHelpStevie) reported
@KatamariDaMaxie @JagexSupport Oh ok I see - Yeah so you’ll need to keep trying to do that as this is the only way to fix it. Normally when you get auto denied it means you didn’t pass the automated checks to then be reviewed by a Jmod.
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bullrun247
(@bullrun247) reported
@JagexSupport I have reached out numerous times about my accounts. My main and my pure got banned for macroing. I was not active for atleast 4 months. You guys unbanned my main but not my pure. My pure's username is "32225" Please resolve this issue. Someone had my account
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josh
(@josh84783279) reported
@JagexSupport and when i try to recover my account. it brings up my old one i made in like 2009 when i was a kid. I can log into that one but my actually one ive been playing, wont let me login. if you could just manually disable my authenticator that would fix it instantly :)
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Samuel Tweed
(@meamking) reported
@okameed possible problems with runescape 😢😢
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Paaaapa Spacey
(@thel0rd0fspace) reported
@JagexSupport My problem isn't a denial, but that I think both accounts may be associated with the same email, so attempting to recover my old account sends an email for my current one.
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Andrew
(@Andrew79808934) reported
@JagexHelpFrost @JagexSupport sorry when i say "osrs" i mean it to be rs2 aka 2006ish days. im attempting to login to rs3 (my account got transferred over to it whenever all accounts got moved)
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pump
(@eX_nometinok) reported
@JagexSupport I can't be playing on mobile data all the time man. Need a fix asap
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Niisibi
(@Niisibi) reported
@JagexSupport Can't login to my 2 accounts on my main and ironman. says ''too many login attempts''. Tried the website recovery it doesn't work. pls jagex help
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PinkFloyd
(@rs_PinkFloyd) reported
@JagexSupport I was thinking of setting up my stream with runescape classic sound bites.. would that be a problem with copyright?
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idflop
(@idflop) reported
@OldSchoolRS Thanks for the restart, servers been quite bad today. Took 4+ minutes just to login and hopping worlds takes over a minute to load in it's insane.
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Andrew
(@Andrew79808934) reported
@JagexHelpFrost @JagexSupport the accounts name used to be amunky123 which i always used to login with despite the display name being amunky12345 my character is currently called ca0689e8 whenever i logged in (i may have sent you the wrong hans picture btw,apologies)
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Micheal
(@Friendlygymgoer) reported
@towelonface @RuneScape @JagexWarden Hey bud, do you still get that error if you were to access that page if you were to use a different browser?
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Andrew
(@Andrew79808934) reported
@JagexHelpFrost @JagexSupport yes im using the correct login name. i have gotten logged in thats not the issue. the issue is all my stats are gone(lvl 80ish combat stats,92+ woodcutting etc) all gone. Ive even checked all my other accounts and no this is the correct one
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T4YN
(@T4YN_Twitch) reported
@JagexSupport hey. I've got a problem, ive submitted tickets on 2 accounts (main and pure) and it's now blocked them both for fraud which I understand. The problem started because i smashed my phone for auth and the recovery email doesn't exist anymore.
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Love Kate
(@LoveKateRS) reported
@JagexSupport Hey Jagex! I was wondering if you could help me out? I watched many streams this weekend to look and find out that twitch wasn't linked and I'm 100% it was before. I was super bummed today to login and find no crates 😔 anything you guys can do?! * @RuneScape
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Merryseri
(@Miserichorde) reported
@MassivelyOP @RuneScape if it aint broke dont fix it Runescape mastered the life skilling and simple combat mechanics that so many mmos still never replicated thats why its still going