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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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matthew mawson
(@kookaburra1994) reported
@JagexSupport My account was banned, I live in China and think that was the reason for the ban. Would love an actual human response to this issue as I love the game and would love to keep playing on my maxed account.
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Mofibo (Mikkel)
(@RsMofibo) reported
@Noxes_the_Chozi @RuneScape If you are doing pvm you would know. But there is so much delay when the worlds is at 200ppl or more. So annoying when you are doing pvm, this has been an issue for a long time, it seems they dont care, idk. 🙃
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Josh Beasley
(@iBeasley17) reported
@JagexSupport @AlanMcleash @JagexSupport hello,also having this same issue.I've seen alot of forums on osrs site that have the same issue.I've tried multiple devices, different IPs,clearing cache,incognito,mobile resetting internet etc. Can this get looked into?It seems alot of people are having this issue
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KimJongUnstoppable
(@GENOFROMDABLOCK) reported
@plank_sa @Andresyson @CyberpunkGame The performance problems are the least of this game's issues. I've seen better AI on Runescape and more immersion on roblox. Pathetic.
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Duck Chris
(@TheDuckChris) reported
@Karmattacker @OldSchoolRS Voting on multiple accounts is an issue that people think is way bigger than it is. And that's not even thinking about the people who vote on multiple accounts but vote yes.
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Nixn
(@nixncsgo) reported
@OldSchoolRS fix the bots that are in the GE. Please get more player mods that can mute. EVERY ge world is legit floooooooded with bots
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Spicy Water™️
(@leakiestfaucet) reported
@FathomingFish Yeah I heard they had patch fixes Graphic aren’t really anything I ever worry about. I play ******* Runescape LOOOOOL yeah the content seems good I’ve been debating getting it on the PC which is mostly where I’m hearing of crazy optimizing issues based on hardware
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Dan 'RiJect'
(@Ri_Ject) reported
@JagexSupport Hi, sorry for the inconvenience! The email I entered into the Steam Beta form didn't match my contact email, but I've changed it so they should match now. Recieved the email change without problem. Could that be the cause of the issue?
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Josh Beasley
(@iBeasley17) reported
@JagexSupport @JagexSupport i can't login to the homepage to post on the forums..thats the whole issue. I can play the game, and login to the client, but anything on the homepage doesn't allow me due to "security code error 15"
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Noxes
(@Noxes_the_Chozi) reported
@RsMofibo @RuneScape Could be that they weren’t prepped for their popularity rise for going on Steam. Or they could be penny pinchin. I pvm with no issue though. I can be in the middle of a mosh with no lag. I guess I’m a bad example tho with google fiber...
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Matt
(@Scorchwound) reported
@JagexSupport I've been having the "too many login attempts" spam for about a week now, I sent a support ticket using the link that Mod Ayiza posted and was wondering if there is anything else I can do to speed up the process to get back to gaming, thanks.
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Ste McInerney
(@SteMaccaUK) reported
@JagexSupport Haven’t received any word about the problem I’ve had regarding the beta invite for osrs on steam after you said it’d been passed onto someone who could help, should I even bother asking again for a new email to be sent?
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Jennifer D'aww
(@GMShivers) reported
@CaptainKlang @horseshoe_talk @geoffkeene They said I was being compared to runescape and they'd fix that I was like I don't want to fix that do you know how well runescape does?!
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Josh Beasley
(@iBeasley17) reported
@Migjiris1 @JagexSupport Also having same problem. Tried clearing cache, different devices, different IPs, mobile.. factory reseting my laptop and resetting my modem.. nothing is working, so I'm following this hoping for answers too lol
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Iron samkooo
(@ISamkooo) reported
@JagexSupport Hey is there a chance to appeal a RWT ban that happened 3 years ago due to Money issues irl had to resort to that and i Kinda learned my lesson?
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Alan McLeash
(@AlanMcleash) reported
@JagexSupport I pray for the day this issue is fixed
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Moe
(@fawaz_mounif) reported
@JagexSupport yeah im probably not providing enough, is there another way i could recover it? because i am the owner i just cannnot accest my email right now because my phone has an issue i have to wait 23more days until i can have access to it,i bought memberships with my phone number
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Dana
(@Karmattacker) reported
@TheDuckChris @OldSchoolRS Why even give the illusion that everyone's vote matters then? It's disingenuous, and why the whole system upsets me. I shouldn't have to maintain multiple accounts to be able to weigh on on an issue for a game I also play.
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Texan Sherry
(@texan_sherry) reported
@JagexSupport ...playing diligently, by the rules, suggested by my neurologist to help w/recovery. Many account details r not something I am able to provide since strokes cause many memory issues. Feels like it’s being exploited by a hacker 2 steal my account,being completely 2/3
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Wesley
(@WVS_Paykii) reported
@JagexSupport One of your worlds crashed again leaving me with the error 'Your account has not logged out from its last session or the server is too busy right now. Please try again in a few minutes. again..
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Jae Atchley
(@JCAxx90) reported
@JagexSupport you guys permanently banned my account after it was hacked. I haven’t played the game in over a year and I login to see you permanently banned me in March? What ********? Are you serious?
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KimJongUnstoppable
(@GENOFROMDABLOCK) reported
@CyberpunkGame The performance problems are the least of this game's issues. I've seen better AI on Runescape and more immersion on roblox. Pathetic.
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KimJongUnstoppable
(@GENOFROMDABLOCK) reported
@Andresyson @CyberpunkGame The performance problems are the least of this game's issues. I've seen better AI on Runescape and more immersion on roblox. Pathetic.
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2222
(@empty_stats) reported
I want to see whem my original runescape account was created, I know the login, original email, the password for it, the internet provider, I could answer literally every security question for it, and it keeps denying me within minutes :\
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Doppelganger
(@Doppelg72638842) reported
@JagexSupport I know. I am expecting recompensation of my lost membership days, not help with something I cannot fix
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Kiri
(@kavanari) reported
@JagexSupport Hi, nothing on that page seems to cover the issue - this was a survey invitation put out on the OSRS website that claimed it would reward a bond for participating
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TubaraoRS
(@RsTubarao) reported
@JagexSupport I couldn't find the answer for my problem there, can't I pay 4,60*12 and have premier club perks?
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lucy🦇
(@lucygbritton) reported
@OldSchoolRS I have received an error message saying my account hasn’t logged out of its last session - I was playing and I lost connection so I crossed out the page. I now can’t log in and it’s been saying this for about 30 minutes. How do I fix this?
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vegeta
(@cenk110) reported
@JagexSupport there is some glitch with w463 when i tried login in on my iron it kicked me out and my acc is stil logged in. rsn: Shad0wbanned
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Mofibo (Mikkel)
(@RsMofibo) reported
@Noxes_the_Chozi @RuneScape This has been an issue for like 1½ years or so