Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (67%)
-
Online Play (28%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Jordan (Ta2) 🖤🥀
(@Tattooedandlewd) reported
@JagexSupport I have been trying for weeks. All the info is correct besides exactly when I made this specific account out of like the 6 I have and I play on a vpn so the location probably won’t match where it was actually created. I have the sign in email aswell as BP, passes and still denied
-
Rachel Dickinson
(@smemmygirl) reported
@JagexSupport This is my problem, Hijacker caused unpaid balance If a third party accessed your account and made fraudulent payments that resulted in a charge back, first please secure and recover your account and then get in touch so we can help. Account username: Kiss_my_ases
-
Jordan (Ta2) 🖤🥀
(@Tattooedandlewd) reported
@JagexSupport I can sign into the account because I know the password aswell as the older passwords but the authenticator is gone idk why it’s such as issue to get back into your account if that’s not an option
-
Cerpin Taxt
(@CerpinTaxt_OSRS) reported
@OldSchoolRS Fix your account security.
-
🍂 leaf witch 🍂 @ ffxiv + 原神 + 明日方舟
(@bloomfilters) reported
the timeline didnt shift in 2012 it shifted when the 666 glitch happened in runescape
-
JagexHelpElf
(@JagexHelpElf) reported
@TheSavageRaven @JagexAsh @JagexSupport Hi TheSavageRaven, Have you used the "Report Issue" link at the bottom of the page please?
-
Lord_Voldemort
(@Himom80) reported
@Smith_Dawg @JagexSupport @JagexHelpElf ya, if a real human looked in they can prolly see false banned and fix it, but nooo they dun wanna look into it. I played my army for 2 years, and then boom banned on day 3 of dxp even soon as i bought all my guys bonds. 5 perma, 1 temp, and the other 6 just fine. :/ so sad.
-
JagexHelpElf
(@JagexHelpElf) reported
@pedroce92945859 @JagexSupport usual location, usual computer and without using a VPN or proxy. If you have moved home and/or changed your Internet Service Provider since creating your account, please include details of those changes in your recovery form also. 2/2
-
SmithDawg98
(@Smith_Dawg) reported
@Himom80 @JagexSupport Couldn’t of said it any better bro it’s a problem and it needs sorting my account needs a full investigation their not willing to reopen one regarding they claim they have declined my appeal but got no emails to prove @JagexHelpElf claimed they won’t reopen
-
JagexHelpElf
(@JagexHelpElf) reported
@JordiJordz @JagexSupport submit your recovery request from your usual location, usual computer and without using a VPN or proxy. If you have moved home and/or changed your Internet Service Provider since creating your account, please include details of those changes also. 2/2
-
JagexHelpElf
(@JagexHelpElf) reported
@Josh44196663 @JagexSupport @OldSchoolRS those details in the bottom section of the recovery form, together with any change of Internet Service Provider too please. 2/2
-
TheToken
(@TheTokenTv) reported
@JagexSupport I made an account on my google play and when I went to log in on my pc it made a new account instead of the one that should have been connected through my google play and email how can this be fix?
-
kingsley.ere
(@kayluay17) reported
@JagexSupport not able to login on pc was saying my login was invalid even tho it wasn’t so I changed password to something new now it’s saying invalid login still how can that be when I’ve Litterally just changed to something new what’s going on
-
Bobby Sidhu
(@BobbySidhu90) reported
@WouterrrB @JagexSupport I've had this same issue as well. No one seems to look into it after they automatic system does its job. Biggest flawed system.
-
Conrad Jan Romaniuk
(@Running_lime) reported
@JagexHelpElf @JagexSupport Hey Elf, there seems to be an issue getting my account back, I only have 2 hotmails and 1 gmail and I've noticed it before but I have never gotten emails for resetting my password or recovery like ever, and the only only Jagex mail I've gotten has either been deny or billing mail
-
Conrad Jan Romaniuk
(@Running_lime) reported
@JagexHelpElf @JagexSupport " Error: Sorry, a problem occurred while submitting your request, please try again later. " There is a big red bulletin right at the top stating this. Is it down or something?
-
🍂 leaf witch 🍂 @ ffxiv + 原神 + 明日方舟
(@bloomfilters) reported
the timeline didnt switch in 2012 the timeline switched when the 6/6/6 glitch happened in runescape
-
Zuu
(@RsZuu) reported
@Toneonrs @RuneScape Yeah login in on steam is fine there is no problem, never has been but alt accounts have been working for years, but if i open a client more it keeps saying that, im the only one using this internet connection
-
Bobby Sidhu
(@BobbySidhu90) reported
@WouterrrB @JagexSupport I've had this same issue as well. No one seems to look into it after the automatic system does its job "correctly" as they say. By far the biggest flawed system. I want someone to look into this properly and correctly.
-
Lord_Voldemort
(@Himom80) reported
@Smith_Dawg @JagexSupport @JagexHelpElf wouldnt doubt if the bot they use for the support is broken too, i sent in an appeal and was "re-investigated" within 30seconds of sending the ticket in. the other multiple accounts I sent an appeal in nothing heard back.
-
Hector maldonado
(@TheBunny5166) reported
@JagexSupport since i knew my name in game email and passwords to the acc i thought i could just log back in change the name and be done cause i stop playing for over 10 years then i could not log in or recover the acc due to the website giving me an error so i gave up on the name
-
SmithDawg98
(@Smith_Dawg) reported
How many off you other osrs scapers are losing hope in their bot support systems and they tell people not to bot as it damages the game and causes problems look in the mirror @JagexSupport #neglected #notheretohelp
-
🌸👑 Dragy 👑🌸
(@Dragy) reported
@RuneScape Arch relics and raksha abils what id like to see? fix for duelist cap disappearing when using the risen walk, cmon its been like 2 years now and said to be on the fix list all way back this summer, and add belly button for the first version of the swim suit 🙏 thats all
-
Shaun Hurt II
(@Dr0Stein) reported
@JagexSupport Hey I tried to login into my account and its not working I reset my pass several times and now im locked out and there seems to be no way to contact you guys please help
-
Conrad Jan Romaniuk
(@Running_lime) reported
@JagexHelpElf @JagexSupport I'm still having problems with that same red bulletin at the top on all 3 browsers, now I'm not sure if it's a cookie issue cause it's all enabled or maybe I'm just failing the Capcha every single time, I will keep trying and give a follow-up
-
JagexHelpElf
(@JagexHelpElf) reported
@Running_lime @JagexSupport Hi Conrad, Yes, if the hijacker has gained access to your email account they may well have changed your registered email and/or changed your email permissions so that you do not receive emails from Jagex. What I would suggest that you do as you have had issues previously 1/3
-
Rs_Chaser
(@ChaserOsrs) reported
@JagexSupport Im having an rs3 auth error, i set it up for my account and it asks me to set up my username which i already done that (SoloChaser) not sure if i should sent the email on twitter, but its not letting me set up auth.
-
Colt Nichols
(@ColtNichols5) reported
@JagexSupport does Jagex not have an email anyone can contact for issues or is the literal best option to tweet at you cause this is sad and nothing from your support page helps my situation
-
SpaceCutlet
(@space_cutlet) reported
@TheMoistNoodle @Jagex @JagexSupport GET DOXED! STARTING DDOS ATTACK NOW!
-
TheSavageRaven
(@TheSavageRaven) reported
@JagexHelpElf @JagexAsh @JagexSupport Yeah that's not working and you guys know it... Like this is not what we play for.. Why are y'all taking so long? What do you guys have so important that you can't fix the login issues? There shouldn't be a need for work arounds fix this issue.