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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Chad Lewis
(@cjlewis11) reported
@JagexHelpFrost @JagexSupport So basically, because I might have been hacked you can’t share that information as it could identify someone else who illegally accessed my account. That’s fair. GDPR and DPA 2018 five and take. Is there any chance in the future you’ll support seeing login history?
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yanis bouali
(@Sabrinasat01) reported
@JagexSupport How is it that when a streamer tweet you guys you fix their problems but when its nobody like us you guys don't even reply to our messages... how cheap is that really ?
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Emmanuel Innocent
(@Emmanue88556290) reported
@ZachAmminson @JagexSupport Idk what's been happening with their system because same thing also did to me for no reasons just try messages. @toshibok via twitter he got mine fixed easily without stress he can help you out with the problems
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MaxCapeOwner
(@max_owner) reported
@RuneScape Can you all fix the Jagex Launcher app client crashes? Mine has crashed 10 times in the last 20 minutes and I believe it'll keep getting worse.
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Chad Lewis
(@cjlewis11) reported
@JagexSupport Is there a method to view login history through contacting support? I need to verify if my account was accessed by someone that wasn't me. I know I can request my data, but is there a less "aggressive" avenue to get this information?
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No context football⚽
(@outofcntextfoot) reported
@JagexSupport every time I use the app it says ''error connecting to server'' I've tried clearing cache and reinstalling the app to no avail
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SV
(@MyRedIsYourBlue) reported
@JagexSupport If I change my character name, then my login would change though right? I would then login with my username
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ItInTheButt
(@ItInTheButt) reported
@RuneScape You destroyed the wilderness before, not sure how you didn't learn your lesson. This will kill the game and crash all wild items. You made a safe haven for bots, I'm done until wildy returns, the only thing that set this game apart from the rest. Stupid.
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Bruin Fruit
(@BruinFruitOSRS) reported
@OldSchoolRS Or maybe fix PvP before you do this stuff that doesn't make sense as PvP/wildy is dead.
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Michael Bonhoure
(@BonhoureMichael) reported
@JagexSupport any update when the osrs mobile keyboard issue will be fixed ? Quite annoying to not be able to use my magic keyboard anymore..
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Jeremiah Kelly
(@Jeremia51309079) reported
@ZachAmminson @JagexSupport Idk what's been happening with their system because same thing also did to me for no reasons just try messages. @toshibok via twitter he got mine fixed easily without stress he can help you out with the problems
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Planetsupercray Incorporated
(@realplanetcray) reported
@OldSchoolRS Hey can you guys fix the kings ransom bug that freezes when you call up a witness on mobile? I need my piety! Thank you!!
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Moe
(@fawaz_mounif) reported
@JagexHelpFrost @JagexSupport i understand error happen i really would be sooooo happy if u can let me have a second attempt on an appeal for rsn mounif fawaz, dezirae stul ( gf name lol) and moe fawaz these are my account these are the only accounts i played on i honestly havent played since i got banned
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kenSMS1209
(@KenSMS1209) reported
@OldSchoolRS I have a massive problem for a whole day,i have authentication for it and remember username but i forgot the email and password. Any help of information will do as i tried looking up all the answers on the osrs website.
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Freakie
(@StauPeScaun) reported
@OldSchoolRS Hello! I am trying to recover an account, it was created more than 10 years ago, the problem is that I only know the first 3 passwords and the security questions I had set up back then, I tried to use customer support but it seems that I don't receive any reply back
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Dominic
(@OSRS_Lume) reported
@JuniorDePape @OldSchoolRS Its for "maintenance", reading isn't that hard... The game going offline isn't to do with hitsplats or clan hall, its to keep the worlds as lag free as possible. (Yes I know there is still lag).
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No context football⚽
(@outofcntextfoot) reported
@JagexSupport suddenly today whenever I open the app it says ''error connecting to server'' despite having a stable internet. I've tried clearing cache and reinstalling the app with no avail. Could you help me out? *sorry about English
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Jonn
(@jonnOSRS) reported
@OldSchoolRS The problem with pvp is that it exists
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Nicholas
(@NicholasTJones) reported
Logged into RuneScape today. Says my last login was 2096 days ago. Damn.
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Roo K
(@RooK_OSRS) reported
@jonnOSRS @OldSchoolRS The real problem is 70% of the game plays an Iron and it takes them weeks to reobtain even the most basic pvm/pvp gear, so they just choose to avoid content that would risk their items.
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Austin Wong
(@awong01) reported
@JagexSupport Hi Jagex Support, I can't do those options because someone else added an authenticator to my account. So it prompts me to enter the authenticator code to login but I don't have access to that.
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Andrew
(@604andrew92) reported
@JagexSupport hello? why is nobody doing anything about my wrongfully banned account.. i thought twitter was the only way to receive customer service…? Do I have to download ******* Reddit now? I’m not a streamer and because of that I should just go **** myself I suppose hey?
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Byrne Phillips
(@ByrnePhil1) reported
@ZachAmminson @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming account
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Mirian gonzales
(@Miriang28765511) reported
@JagexSupport there is this man that supossed gifted me a osrs account with the name mellow96 i think then i login and the acc was empty, high level, i look the bank and the gold was sold and no items, i changed the name to 0iqgorilla and after 3 (1/2)
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GIM MB49
(@GIM_MB49) reported
@JagexSupport I am trying to make a new GIM Team on Tutorial Island but there appears to be a system issue stopping us from creating a GIM Group. Do you know if this is a known issue or how we can fix this?
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Rain.
(@justdonethem) reported
3. Names in Virtual Worlds/Games #Decentraland uses @ensdomains to issue Avatar Names. Buy names, use them in game or sell them back on the marketplace. There's been a huge market for name trading in runescape, etc. Now you will be able to do it in Virtual Worlds via NFTs
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mogus12344
(@mogus123441) reported
@JagexSupport oh i see, but now i have the problem of not getting in since i've gotten a new phone and didn't get to transfer the authenticator profile because the old phone broke a few days after i got the new phone. Is there anything i can do to fix this?
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Tim
(@timkelly0810) reported
@JagexSupport #osrs I'm having trouble logging into my account. I am at tutorial island when I log in, but when I look my account stays up. They are all accurate. I last logged in years ago and I'm sure this must be related.
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Code Mercenary
(@codemack) reported
@JagexSupport try to login & learn its banned for botting/macroing. im inquiring to see about someone pulling the details from the timeframe this took place because I have played rs for 17-18 yrs and that specific acc is around 10+ yrs old near max rs3 & osrs with not a single offense the ...
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Mandrue
(@MandrueRs) reported
@BelleDelphne @OldSchoolRS I don’t see the issue with this personally. Those will probably be like the prayers scrolls of this raid that you’ll be seeing quite a lot of. I see no harm in having less of a barrier of entry on those this time around. It will encourage people who don’t normally do raids start.