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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Matchmaking (9%)
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Online Play (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kristen Close
(@dentalcoach) reported
@Rhys93648820 @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about it, but @Milli_Tech helped me get regain access to my account✅
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D
(@shams1328) reported
@ripperman51 @JagexSupport @Utopiantechh is really responsible and completely reliable, i never knew about him until few weeks back because my bro couldn’t stop talking about him, he’s the only person here that can get you exactly what you want without any sort of trouble
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Mauricio J
(@MJMR06) reported
@JagexSupport Hello, I'd like to talk to customer support, I've got an issue with my account #OSRS
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stephchellemac
(@stephchellemac) reported
@Skata100 @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Yaricatire
(@yaricatire) reported
@JagexSupport "connection error retry". At night I went to complete the barbarian assault minigame as a defender to complete one of the diaries, however I did not quite understand what to do and decided to try it another time when I was better informed about what to do. I guess I was reported
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Hoodie416
(@hoodie416) reported
@lambdam22 @JagexSupport I rather wait for jagex to reply. I just don't understand how they can permaban an account and not let it have an appeal if it's never done RWT. If someone reviewed this they'd see the error.
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Mr. 'Moxie' Meowstic
(@Kyrushi_) reported
@Chris__Pirtle @RuneScape The most frustrating thing to me is that they constantly use "too much engine work" as an excuse when they could use resources to untangle that spaghetti mess under the hood. It'll make content development so much easier if they fixed the engine issues first.
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Luddo 🔞
(@Luddotic) reported
@RuneScape With another free death "practice" week gone... can we seriously look at fixing death costs? You all have to know it's a problem if you give people free deaths when you release a new boss. Stop with the bandaid and actually try and fix something.
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Ethanes22
(@ethanes22) reported
Hi, I've just started playing Runescape again, but every time I try to login I end up with a ban saying that I'm botting. I don't know if this is because I haven't played in so long and it's seeing me leveling up a lot all the sudden or what. But I am NOT botting.
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Afan Khan
(@iamAfAnKhAn) reported
@OldSchoolRS Why do I cannot log in through my wifi connection and I can log in through my mobile hotspot? whenever I try to log in through my wifi it says "too many login attempts, please wait a minute before trying again" and no error found upon my mobile hotspot connection kindly solve it
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emma dawn wood
(@ema4evaz) reported
@JagexSupport How do I make a thread or post as I can't find anything relevant to my issue. I don't understand why you can't look into it yourself. This means I can't play as I can't play without a keyboard. The keyboard won't come up in game but it will anywhere else on my phone.
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Joe Willams
(@Joewillams55) reported
@TestosteRagone @JagexSupport I will kindly recommend you to ken_cyber55 on IG, he fixed mine when I had similar issues.
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Koda Cadenza
(@KodaCDZA) reported
@InfyApollo @YungCatgirl @RuneScape I recently got 120 herb and in total amassed something like 1000 elder ovls. I'd have to check. Couldn't care less that they sold/sell ovl boosters. They seem to be attracting new/repeat players just fine with the 0.6 second tick and their numerous problems though.
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stephchellemac
(@stephchellemac) reported
@Plshelp07140451 @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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jose tadeo
(@joseobando123) reported
@JagexAsh @OldSchoolRS Good morning dear rune moderators, I am writing to tell you that there was an error due to my account banning, I need you to give me the proofs, but I only went up to do all the grandmaster missions, and for no reason why you have banned my account.
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S M A R T
(@a_l_e_e_u) reported
@SyV2412 @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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stephchellemac
(@stephchellemac) reported
@RSkarulskis @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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andrei taran
(@andreitaran5) reported
@JagexSupport I've asked for help no help given, after spending 1000's and receiving such bad customer service, I have cancelled 3 subs and have told some friends. You have just lost a few loyal customers and will make sure more know of how bad your service is. Ridiculous!!
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GamingsBlackJesus #BLM
(@GamingsBlkJesus) reported
@RuneScape Please fix the Arch Glacors hitbox please God
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Dakota James Lamb
(@lambdam22) reported
@hoodie416 @JagexSupport Oops...DM ghost_hackathon on Instagram..he will help you out..this so called support service won't help you out...
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Mason Newman
(@3quanim1ty) reported
@JagexSupport Hi, I've been unable to create accounts for 2 years on all my devices, i get error 15 when i try to sign up. "reporting the issue" also gives me error 15 is there any way to resolve this?
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ifood_osrs
(@IfoodOsrs) reported
I got banned like 2 years ago, so i used your appeal system in website, and i got the following answer Then i checked out on Runescape website, and says my account is banned and not muted I need an moderator to fix this for me please Both pictures are on this tweet @JagexAsh
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Tonnirotta
(@tonnirotta) reported
@runescape fix clickboxes plz :( i can't RotS anymore clicking ledges/vines/pillars is hard af with the flickering clickbox... i remember once liking this game.. :D
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Jegbee
(@Jegbee1) reported
@RSkarulskis @JagexSupport I suggest you reach out to @bersiqh on Twitter, they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅
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Infero
(@InfyApollo) reported
@KodaCDZA @YungCatgirl @RuneScape They started selling overloads which ignites recent discussions over MTX . Also finanically successfull does not means they make a good game Slow combat tick will push new players away, animation desynth (rapid fire/destroy), clunky debuff and many other issues with the game
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Mauricio J
(@MJMR06) reported
@armandong93 @JagexSupport I have a similar issue. Have you gotten any response back? Today I logged in to find my account was banned for real world trading and can't appeal on the support site...
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Infero
(@InfyApollo) reported
@KodaCDZA @YungCatgirl @RuneScape They started selling overloads which is ignite recent discussions over MTX . Also finanically successfull does not means they make a good game Slow combat tick will push new players away, animation desynth (rapid fire/destroy), clunky debuff and many other issues with the game
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Yeyi
(@kyeriiem) reported
@ripperman51 @JagexSupport having same issues like i try to emailed the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Termuxtechh on Twitter and I give it a Trial in less than an hour my account was restored peacefully.
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Aprilia_OSRS
(@ApriliaOsrs) reported
@JagexSupport @JagexSupport I have been asking since May for help with a temp ban for macro I received on my 15+ year old account. Others had the same issue and I’d like it removed. My account name is aprilia. No one has replied to assist me.
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SinfulSynic
(@SinfulSynic) reported
@JagexSupport i think reaper tasks are broken. please DM me so i can send you video for investigation. rolled the pick a task twice and was unable to pick any boss