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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Matchmaking (9%)
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Online Play (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Unfazedology
(@Unfazedology) reported
@JagexSupport I did that, sent me an email to reset password. I did and right away it said “error your account is locked” so now I’m back to square one with no way to unlock the account because of security questions I made over 10 years ago & and email that’s no longer valid....
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Sankha
(@SankhaOSRS) reported
@JagexSupport Hey! A friend alerted me to the fact that my account was in one of SirPuggers videos due to botting. Upon trying to login I found my account disabled. I had to disable the authenticator and found out my account was banned because of botting. Can you help? acc:Sankha
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M Spadezz
(@mspadezz1127) reported
@RuneScape Fix Mobile on Android 11! C'mon now it's been 2 months with not a word or fix!
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ZaneGray
(@istickemx) reported
Hi @JagexSupport Someone recovered my account again but i managed to get it back. Is there a way i can make it more secure as this keeps happening. Am i able to change login username, recoveries or lock the account to my IP? Thanks in advance,
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nicolas
(@lshinyl) reported
@JagexSupport Still doesnt work sadly - i asked a friend who lives in a different city than me and he has the same exact problem like me - maybe something is odd with german ips right now in your system?
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Wizzy ¿ⓧ_ⓧﮌ 🧙♂️🐍, CPA
(@WizzyHatG) reported
@OldSchoolRS Has your team investigated resolving the underlying issue behind all of these dupes (User profile save and game server inventories not syncing on server crash)? Is this fixable?
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harrier
(@ImMoreAmazinger) reported
@JagexAsh @JagexSupport I just gave my iron a bond and redeemed the bond, but i have no membership on the account.. Tried relogging. Any fix?
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Meffy
(@Meffed_Up) reported
@JagexSupport Please confirm - that process will then revert the email that the hacker switched the recovery too??? The issue is that the contact/recovery issue was switched by the hacker, so things like password requests go to the hackers email
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MR_FRANCIS - pogsmorc73
(@MR_FRANClS) reported
@OldSchoolRS @Mankedupmage Reports coming that an indicated ~500b entered the economy in the past 5 days from the duplication glitch.
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Copkillcop12
(@KevinXi69172244) reported
@OldSchoolRS Osrs can you guys make it so a scorpion spawns in the middle of the varrock mine or add a gate npc that you must be level 20 or something like that please because the botting problem is getting out of hands
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Chrollo-San
(@gino121034) reported
@OldSchoolRS How come rs3 doesn't seem to get problems like this? is it another Mod Jed situation? another rogue j-mod? fix your sht jamflex.. it happens WAY TOO MUCH.
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Chrollo-San
(@gino121034) reported
@legendkiller855 @OldSchoolRS Must be another rogue j-mod doing it or giving this info out to people to keep abusing bugs ... jeez jagex should fix their staff... or atleast get them limited information like that.. RoT jed wasn't thaat long in jagex i think and got much info he didn't need i bet..
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@OldSchoolRS Only potential issue i can see with this (but love to hear others opinions) is significantly wealthy players transferring to alt. Its such a statistically small liklihood that the benefits would outweigh the costs though
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Code Monkey
(@StormriderHQ) reported
@OldSchoolRS Maybe this is why you're not replying to me? Piss poor customer service.
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🪓BackwoodMacc🪓
(@BackwoodMacc) reported
@OldSchoolRS I don’t get how a game as such bad customer service if it’s so loved and been around for years on years. Like maybe fix ur game and people will stick around. Longer then a year
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Jeremy
(@BadmanRamson) reported
@Meffed_Up @JagexSupport Hello, I want to recommend BIN.TEC on Instagram for your account issue resolved successfully within a few moment. She is reliable anytime
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Ivan Maximilian Perez
(@AyeeItzAphex) reported
@OldSchoolRS This update can come in a form of a Quest. Like a part 2 to Royal Trouble. Instead it could be an area like where PoH exist, and you do favors and send NPC's on expeditions to retrieve supplies, fun toys, even scrolls or items that teach players prayers/ skills.
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Jeremy
(@BadmanRamson) reported
@SCvsDD @JagexSupport Hello, I want to recommend BIN.TEC on Instagram for your account issue resolved successfully within a few moment. She is reliable anytime
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Stella Weijers
(@Stellasbee) reported
@JagexSupport been playing on my iPad for bout a year now, last week it started crashing randomly, and it’s happening more and more, have deleted and reinstalled, what else can I do to try and fix it??
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Jeremy🔥
(@scapefuel) reported
I have so many problems with runescape via steam. It just stays on loading applications forever. I did reinstall but didnt fix it. Even have to restart the whole pc again in order to get steam working again. Problem is only with runescape. @JagexSupport
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MR_FRANCIS - pogsmorc73
(@MR_FRANClS) reported
@SomTheBonBon @OldSchoolRS @Mankedupmage A contact who is said to be involved with the duplication glitch passed the information around via various discord servers, this number may be deflated to hide the total wealth accumulated during the exploit.
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Seani
(@Seaniii) reported
@textur3s @KidzOnDidz @OldSchoolRS I CAN fix it all by myself! I AM jagex!
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Creic
(@mistercreic) reported
@JagexSupport That doesn't help. I have filled out all of the boxes on the recovery appeal. So insufficiency isn't the problem. Every box is filled out and I've used all the available characters in the additional information.
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RoT Prod
(@RsPvProdigy) reported
@gino121034 @OldSchoolRS Mod Jed would have seen to it that this glitch was already fixed!
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Adam
(@KingAdamM8) reported
@OldSchoolRS It seems you guys are quite interested in addressing game design issues and trying to discourage boosting at Soul wars. Has there been any discussion about a longer plan on how to address boosting content since this will surely come up in the future?
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Ohhey whatsupbro
(@thereal_heavens) reported
@JagexSupport my account says it “Access denied error 15” and that my request was blocked my security rules. How can I resolve this? thank you
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Chrollo-San
(@gino121034) reported
@RsPvProdigy @OldSchoolRS Well if mod jed was still there they wouldn't mention bugs/glitches at all. But they still didn't seem to have fixed the server DC glitch from what ive seen in these tweets so ye.. dupe glitch still there?
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Eisi 🇦🇹
(@fennexiis) reported
@Special846 @OldSchoolRS They do, but not multiple times atleast. If people still find ways to use world crashing for dupes, then this is a problem because they told us it's been fixed a long time ago. Obviously not.
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Jeremy
(@BadmanRamson) reported
@Runescapers2 @JagexSupport Hello, I want to recommend BIN.TEC on Instagram for your account issue resolved successfully within a few moment. She is reliable anytime
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nani 🌈
(@NaniXBT) reported
so...not only did cryptos crash... but also runescape had a gold dupe and RSGP went from 0.50usd/mil to 0.14usd/mil AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA WHY IS THIS HAPPENING TO ME