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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kaan Mehmet Öztürk
(@kmozturkk) reported
@JagexSupport İ bought Bonds from mobile through Google Play on thursday but havent received it, asked for a refund still havent received it, trying to buy again but giving me an error. There no problem with buying membership, the payment page comes up but when it comes to bonds, same thing.
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Will Johnson
(@theitsmpros) reported
@DB041991 @JagexSupport Go inbox this tech guy @Orgleking_tech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes..
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They call me big C
(@Tottenyaman) reported
@EarthenPeak @sheaparty @OldSchoolRS Then why are you commenting.. 😐 ‘don’t fix stupid’ also comes under the premise of don’t even bother engaging. Looks as if your parents just told you a line and didn’t actually teach it properly.
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Robert Nicholas Potts
(@DrRobertPotts) reported
@JagexSupport My account, BunnyFondler, was banned for absolutely no reason and my appeal was denied. It said I was using macros, but there’s one problem… I’ve never cheated on Runescape in my life. I’ve loved this game ever since I was a kid and want to keep playing.
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Ashley 💭
(@ash_leyh_) reported
@Shaaghun @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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HulkPlaysWoW
(@HulkPlaysWow) reported
@JagexSupport Hi there, my account on login says it's been involved with serious rule-breaking? When I log onto my account via the website I have no offenses. I recently appealed this account I think, though its name has been changed so I'm not sure. RSN 50fight2721
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Feed Me Takoyaki
(@FeedMeTakoyaki) reported
My runescape account was hyjacked along with the linked email address. Because my account was created in 2001 I'm having a bit of trouble recovering the account with the online process. Ive entered paypal transaction ID's and filled every info box but I'm getting denied b2b
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Will Johnson
(@theitsmpros) reported
@Defmox @JagexSupport Go inbox this tech guy @Orgleking_tech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes..
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🐉Shaaghun🐉
(@Shaaghun) reported
@JagexSupport Your external account is already linked to a different RuneScape account. Remove this link before trying to link it to this account. How do I fix this error if the account that was linked was deleted?
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Will Johnson
(@theitsmpros) reported
@victor_aslan @JagexSupport Go inbox this tech guy @Orgleking_tech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes..
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Cloney
(@Cloney61236044) reported
@JagexSupport 2 since it was a website that looked like urs so i quickly tried to login to my account before they could but I was just met with someone else was already logged into my account. I tried to see if the steam client would kick them out if I logged in through that but it was too
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Ashley 💭
(@ash_leyh_) reported
@RickiPrime @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Bobby
(@YeezusGhost666) reported
@Jagex @JagexSupport @JagexTwisted thank you for having the absolute worst customer service of any company I’ve ever seen, 20 years of gameplay down the drain because jagex staff can’t be bothered to even talk to a paying customer. Don’t waste your time or money.
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BizzareCAD
(@RealBizzareCAD) reported
Difference.. Please.. PLEASE get a team to work on figuring out what is causing all of the lag, as i know that alot of players use mobile when they are literally unable to play on pc for whatever reason, and almost every one ive talked to has had this same complaint. @OldSchoolRS
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Kaan Mehmet Öztürk
(@kmozturkk) reported
@JagexSupport Cant contact anyone, cant find a solution myself, New player but already having issues. Whos going to find a solution for me?
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Farron
(@EarthenPeak) reported
@Tottenyaman @sheaparty @OldSchoolRS my parents taught me that there is no point trying to fix stupid, you will only get dragged down to that level. I think both of you are overly worried about something you had the option to select “wouldn’t affect my experience” on, theres very clearly ulterior reasoning for that
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Gibbs Technologies
(@GibbsTechUS) reported
@victor_aslan @JagexSupport If you take my suggestion, get in touch with @021officialtech who can help you resolve this issue directly because there don't care about users at all. He is a reliable and honest individual.
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Iceblue @ Home
(@xIceblue) reported
I have a problem y’all… I need to practice z2, and I need to start knocking out incentives for my stream… But all I wanna do is play RuneScape… D: Help I have an addiction!
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Melvin
(@melvinn_sparks) reported
@victor_aslan @JagexSupport Hey, please read I really know how this may sound to you but getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them, I suggest you contact #kelvtoolz on instagram for support he got my issue resolved.
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Bishop
(@D_bishop_1) reported
@Just2Vent24 @JagexSupport Hey, please read I really know how this may sound to you but getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them, I suggest you contact #kelvtoolz on instagram for support he got my issue resolved.
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Charlotte
(@AgubeChibueze_8) reported
@freebigfourteen @JagexSupport If you got any recommendations to @brenfixer you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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D. White
(@DanielAddison) reported
@JagexSupport @RuneScape I appealed the ban anyway in hopes of speaking to someone about the issue with the suspicion that the account banned was one I haven't used in a long time and NOT MY MAIN ACCOUNT. Received another password reset link that led to the same no name and banned account.
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B
(@big_ballaBlake) reported
@JagexSupport I’m having an issue I need help resolving .
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Ricki Prime
(@RickiPrime) reported
@JagexSupport hey with my osrs fsw account I made I added a +in front of my email as a login, but I’m not receiving emails from this account
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JASON
(@JasoN52686) reported
@DrRobertPotts @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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Kevin morale
(@Kevinmorale11) reported
@JagexSupport can’t log into my account. Says too many login attempts. Been 10 hours. What do I do? Can login on my@phone but not pc
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Marc
(@M_argOSRS) reported
Can we please fix ToA and its droprates so its actually even worth time? Im Iron but still, burnt as ****. Never happend at tob or cox @OldSchoolRS !!!
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Will Johnson
(@theitsmpros) reported
@chemychoo @JagexSupport Go inbox this tech guy @Orgleking_tech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes..
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𝖆𝖉𝖗𝖎𝖆𝖓
(@adriancantskate) reported
@JagexSupport are username logins not working right now? i can log into the forums but not the game.
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Lady Archer
(@GoDDeSSRANge23) reported
@JagexSupport you people are awful going around muting people for jagex mod comments that never got said fix it goddessrange , 19 years i had this account an youve lied about a jagex mod comment no evidence at all un mute my account well out of order making this mistake yet again