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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Genesis
(@MillenialsUnite) reported
@Majd84293477 @JagexSupport They don't manually ban. You're also ignoring the fact that you're being a baby about it. You can do this without tweeting. The internet is toxic.. You're just a baby. Learn to solve your own problems.
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RuneScape Wiki
(@RSWiki) reported
@RuneScape it seems that @JagexClock is broken since midday yesterday. Could someone look into this? We use that twitter account to display the current Voice of Seren districts on the wiki.
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tuki bird
(@tuki_bird) reported
@JagexSupport I've checked everything no emails not player message inbox only messages I have are 2 billing ones even looked back to 2013 JAG/RS3 beta issues email from then Mod GPJ
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Pascal Paula
(@SyLoN412) reported
@JagexSupport my old account is locked for security reason. But I can't reactivate it every time I try it I get the error 15 code. I tried it now for over a week and still get ervry time the error 15 code...
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Alec Menke
(@AlecMenke) reported
@JagexAsh @OldSchoolRS Hey, loving all these changes to the clan system, any chance you guys will ever fix the problem of toxic clearing clans in mini-games? Basically every good pvp minigame is riddled with them. Top 50 on sws.. but probably quitting because I refuse to become apart of that. pm me
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Juliane
(@Stellageroge09) reported
@jurobinson68 @JagexSupport Had same issues with mine I have a first hand experience of how sad and frustrating it can be message revert_hacker on instagram they got back my account in no time
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alex hawkins
(@alexhaw59648529) reported
@JagexSupport please help. suddenly stopped receiving emails to my registered email. Im trying to set up the Authenticator on a new phone but I’m not receiving your email to disable it on my old, broken phone. Support articles are just sending me in circles
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Aaronical🇱🇷
(@Aaronical11) reported
@JarvikKarel @JagexSupport I had a similar hacked problem with my account until Thomas-hackers on Instagram helped me recovered my account
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Juliane
(@Stellageroge09) reported
@onearmedgamer @JagexSupport Had same issues with mine I have a first hand experience of how sad and frustrating it can be message revert_hacker on instagram they got back my account in no time
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Equitine
(@Equitine2) reported
@JagexSupport why can't I do password reset? Error 15 instant 🚫 can't even attempt contact because it wants me to sign in which is the problem I'm having.
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Klasador
(@Klasador) reported
@RuneScape @Jagex Fix bugs in Galaxy S21+ of items in inventory and bank, the amount of objects you have is not displayed.
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ʀǟɨռʄʟɨք
(@TimeCollapsed) reported
@B_I_G_R_E_D_ @zero_OSRS @OldSchoolRS There we’re never supposed to be updates tailored to irons to begin with, that’s part of the issue
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Joshua Shepardson
(@Nyrikkii) reported
@JagexSupport glitch in shadow over ashdale quest, agoroth wont spawn after i kill the tentacles, ive tried relogging and hopping worlds nothing seems to work.
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Ice
(@Ice3317) reported
@RuneScape On the Yak Track, Task B, which it supposed to be Clue Scrolls, on Tier 31 isn't showing up. Is there a way to fix it?
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Jc
(@AcjcRs) reported
Just want the interface glitch fixed so i can play runescape again...
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Opularity
(@RealOpularity) reported
@JagexSupport Yeah I know, but the issue is that the unique username is is my email address which means that there is a higher chance for phising emails to be sent as the email is clearly entered and recently there has been so many being sent
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schricky
(@schricky2) reported
@OldSchoolRS Can you fix the invisible "ball of energy" in soteseg PLEASE. How am I supposed to know its coming if I can't see it? @JagexAsh
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Darth Dame
(@SkywalkerBurner) reported
@JagexSupport the reality is that you guys have thousands of false bans and you refuse to acknowledge the problem or invest in customer support I’ve spent hundreds upon hundreds of dollars on your ****** membership for what to be treated like **** with no help? **** you Jagex
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Susie
(@Susie22300919) reported
@JagexSupport So when someone actually expects support from you guys you, first direct them to your waste of time "Support" page, and if they need more specific help beyond that, you flat out ignore then? Customer service at its finest by Jagex, ladies and gentlemen!
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João Nogueira
(@JooNogu26393732) reported
@JagexSupport @RuneScape having trouble getting my very old account that got stolen back! Where can I talk to someone *alive* about this instead of the usual AI recover account method?
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Steve Brown
(@SteveBr77147293) reported
@JagexSupport I reset all passwords to something I havent used before and wrote it down to avoid loosing it in the future. Also setup the authenicator for added security. Added virus and spyware protection on all devices too. Hopefully wont have any future issues. Thanks!
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DBax
(@devinb759) reported
@JagexSupport I’m having an in game issue where I believe my account is bugged. I cannot find the zamorak boss for mage arena 2. I have searched every inch of the wildy and all spawn points. Any help I can receive on this?
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Pascal Paula
(@SyLoN412) reported
@JagexSupport As I dad I did all adivse for error 15 for over a week now! But still im getting the fk error every time I try to unlock the account!
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Noah Birmingham
(@Lova_Boy13) reported
@JagexSupport I recently tried appealing/apologizing over the account I made as a kid. But Jagex support told me my account wasn't banned at all in the appeal reply. They made a mistake :( Is there any way you could review? Thanks for your time.. Login: Killa Noah2
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craig
(@181jenkins) reported
@RuneScape can anyone here help. i just tired to login into my alt account and it says im banned for macro'in from the 11's mar-2021, but iv not logged into it since like 150 days?
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Hotshotnate1
(@Hotshotnate1) reported
@JagexSupport The only company that their company support doesn't actually support their players at all. "Fix it yourself with these tips! Sorry we can't talk 1 on 1"
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Andrew Blahak
(@HatchlingGamer) reported
@JagexSupport I'm having issues with a repeated payment and can't get through to the account because it's been so long since I've actually used it, I forgot the password and what email I used to create the account.
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Koda
(@Kodagraphy) reported
@Alexwigg1 @RuneScape Honestly, if I were to guess, the miniquest was probably meant to be released in full a week before the full EGW update, but the login lockout screwed up the release schedule and they're filling in gaps.
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Yahia Waleed
(@YahiaWaleed6) reported
@JagexSupport I met this player named Ahmed Musa and he threatened to dox me after i wanted to test out the multi cannon in the chaos dwarf battlefield... problem is that was more than sixty seconds and i only managed to add him to ignore.
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WE DIDNT RWT @jagex
(@WeDidntRWT) reported
@JagexTyran @JagexTrident @JagexTwisted PLEASE REACH OUT TO ME SO I CAN EXPRESS THIS ERROR IN YOUR GUYS SYSTEM! INNOCENT PEOPLE HAVE BEEN BEING BANNED FOR RWT! EVEN IRONMEN... I AM A VICTIM 'RSN: RONNI' #runescape