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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Dadza10
(@dadza10) reported
@JagexSupport @RsElysianTime I am having the same issue.
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willian🤴🇱🇷
(@hedowext) reported
@The_Slut_Face @JagexSupport I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my banned account back in 30mins. His an expert.
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willian🤴 🇨🇦
(@hedowext) reported
@CandyceHardwic8 @JagexSupport I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my hacked account back in 30mins. His an expert
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Abdul
(@Abdul33759129) reported
@JagexSupport I dont know why my appeals are getting denied when i have provided all the information according to your guidlines. Please check your system and rectify the issue. I am looking to login my account
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ً
(@AdjectiveGabe) reported
@JagexSupport I’ve read through the help centre, could you DM me or give me an email address to further discuss my issue?
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svensterboddy
(@svensterboddy) reported
@Jagex @JagexSupport How about you fix your ******* broken *** game. Ratcatchers quest and the BULLSHIT of your cat growing up. Mid-way through the quest and I can't ******* finish it because my cat "can't catch vermin" anymore. WHAT ********!?!? Are you actually ******* kidding?
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willian🤴 🇨🇦
(@hedowext) reported
@Jeffr94835215 @JagexSupport I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my hacked account back in 30mins. His an expert
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RSWest
(@RSWest5) reported
@jagexsupport since may 21 you haven't told me WHY I'm banned, looked at my appeal, issued a refund, or stated how I could be banned stemming from actions on OSRS which I NEVER LOGGED INTO. Basic support issues. Why are you refusing to do ANY of these?
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Reo
(@Reo73971683) reported
@JagexSupport Thank you lot for your patience and support! When I registered the email for the bankspace I had ended up using plus addressing and not remembering that very specific until I doublechecked. The correct email variation works in the email login. Turns out, I'm just retarded.
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willian🤴🇱🇷
(@hedowext) reported
@Sababm3 @JagexSupport I strongly recommend @rixxytech he help me recover back my banned account when I have similar issue. His legit and guaranteed.
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Jordan Gaarenstroom
(@Gaarenstroom) reported
@JagexSupport @JagexHelpFrost Hey, I'm having a huge issue with my authenticator. When logging in I'm prompted to enter it, I click I don't have access to it anymore and it emails me. By the time I get the email, it says invalid or expired.
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ACCOUNT SUPPORTER
(@accoutsupport) reported
@MatthewAlanBel1 @JagexSupport I help retrieve disabled, locked, blocked/hacked accounts be it any account!!!!....Anyone in need of some service ? Kindly Inbox me @accoutsupport
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Con
(@ConzTweets) reported
@JagexSupport hi is there a way I can change my username login as it's an email I no longer acquire
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PHILIP ❤️🇱🇷❤️
(@PHILIP980263) reported
@bleepbloopbeeps @JagexSupport I had a similar hacked problem with my account until Direct_service5 on Instagram helped me recovered my account
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Tired🌝
(@LittleMissAdors) reported
@AeLycorys Sometimes if you exit offf and restart your computer it can fix it, it happens to me a lot when I play RuneScape
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Claret
(@Porsher01) reported
@Grantta15463447 @JagexSupport Don't panic I had the same issue but with the help of @Cybercr4ck01 I got my issues resolved all thanks to him
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DonTampa
(@TheRealDonTampa) reported
@JagexSupport Im still having trouble is there a way i can put my in game user name and reset my password in a link in the connected email??
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@marvell
(@marvell432) reported
@Carlos61832189 @JagexSupport Hello, got the same issues been seeking for help for a long time but no response, customer support did not do anything, till I was recommend to an expertise on the job. Kindly message him on Instagram @G_brianzhackze Whatsapp -+1 (508) 955‑0457 He's 100% trusted and legit.
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Elysian Time
(@RsElysianTime) reported
@OldSchoolRS Anyone else unable to play using steam client since they updated it? Click play it says running then just goes back to play. Tried tons of stuff to fix it no luck
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PHILIP ❤️🇱🇷❤️
(@PHILIP980263) reported
@Veldtuh @esson000 @JagexSupport I had a similar hacked problem with my account until wiz_hackers on Instagram helped me recovered my account
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God of Stars
(@Astral_Titan) reported
@JagexSupport I’m having an issue I’ve reported in game a few times as it’s been going on for 2 weeks with no fix and hope that this Monday the problem is fixed but my typed chat is being cut off once the insertion point hits the end of my chat box window. Please Help!
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Claret
(@Porsher01) reported
@Danny83820174 @JagexSupport Don't panic I had the same issue but with the help of @Cybercr4ck01 I got my issues resolved all thanks to him
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@marvell
(@marvell432) reported
@Jeffr94835215 @JagexSupport Hello, got the same issues been seeking for help for a long time but no response, customer support did not do anything, till I was recommend to an expertise on the job. Kindly message him on Instagram @G_brianzhackze Whatsapp -+1 (508) 955‑0457 He's 100% trusted and legit.
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42
(@four2eu) reported
@OldSchoolRS If you aggro the alt (the UIM need not box), the PJ timer would never reset if the alt is attacking the UIM (say, splashing), making it impossible to ever have the UIM attackable (barring connections issues). Not only does this encourage alt-scape, it ~eliminates~ any risk
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Gareth McKay
(@GarethMcKay2) reported
@JagexSupport hi my requests are being denied within a minute to recover account even though I know the information is accurate could you please have someone contact me as your automated system is clearly broken and I have concrete proof the account is mine
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42
(@four2eu) reported
@DerekMK @OldSchoolRS They'll need to cater to UIMs one or the other here: -Either implement your suggestion (or similar), OR -Accept 0-risk bagging with the use of alts (which to fix would imply some sort of UIM exception)
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Jemsy V1.5 🏳️🌈
(@orjesm) reported
Anyway I played Runescape (not classic) on iPhone yesterday. The button is so wonky wtf. Had to lower the graphic down just so it wouldn’t lag and to avoid heating.
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Claret
(@Porsher01) reported
@jay70356533 @JagexSupport Don't panic I had the same issue but with the help of @Cybercr4ck01 I got my issues resolved all thanks to him
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Fatdog123ty
(@fatdog123ty) reported
@Eduardo84329355 @JagexSupport @JagexRy Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Matthew Alan Bell
(@MatthewAlanBel1) reported
@JagexSupport As a Game designer myself I am highly disappointed in Jagex's Customer support poor service.