RuneScape down? Current status, problems and outages
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (69%)
- Online Play (13%)
- Game Crash (13%)
- Glitches (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 7 days ago |
|
San Francisco
|
Sign in | 15 days ago |
 Manchester
|
Sign in | 16 days ago |
|
Urbandale
|
Sign in | 21 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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𝕞 𝕚 𝕥 𝕔 𝕙 (@foul_bal) reported@BCM_BigFred @RSLukeRS @JagexAsh The training agility isn't the real problem, it's the lack of proper gameplay effect. A pet might be an alright idea. RS3 has a transmog-esque system, and it really doesn't help. It also takes away from a big part of Runescape's pull for new players. 1/2
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Kenny (@Kenny94447942) reported@OldSchoolRS @JagexTyran ******* dogshit game, entangle weak asf like you ******* mods are weak to fix it
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PunkassOfficial (@imbryo) reported@JagexSupport You guys banned me for no reason, paid for membership and got banned 3 days later with no explanation. Terrible customer service, and a waste of money. Fix this
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Nikki (@I_Nikki_) reported@OldSchoolRS Will the chat rework also fix the chat box bugging?
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THK Zamorak (@THKZamorak) reported@OldSchoolRS Have you fixed the credentials resetting issue on mobile yet? Since the Runelite-alike update, it broke for several users and it was annoying enough to drop the game
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Trey (@Shooter_1up) reported@RuneScape Part of the problems is having lamps, bonus exp stars, and training dummies in the game. When you can "skip" chunks of the game you end up missing out on some valuable experiences. You can basically buy your way to end game content, but won't know wth to do.
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Tim Beaton (@Timbea12) reported@MSFSofficial What do you giys mean how to fix? Its a online game. It could have been anything from DDOS to servers being down. As someone who has been playing runescape for years, if its a online game it will go down.
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we the people! (@wirlhood) reported@bigguychimi @JagexSupport Sorry about that I don’t know if supprt couldn’t reply me if I had the same issue or not but I got help from @neathackzz on Twitter he helped me out too
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Gerald Hall (@DlongMusk) reported@SuperstitionRS @OldSchoolRS I’m not saying I can’t beat the bots lol…Clearly they are a program, and 1 tick weapon swapping is easily done. The fact is that it hasn’t been fixed and it is a known issue.
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Caterm (@greenhero190) reported@JagexSupport can anyone help to recover my account the forgot password emails are not working
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Z_War_Time (@Z_War_Time) reportedUnban my account! I didn’t do anything wrong this was a fault in your customer service system! @JagexSupport @JagexTrident @JagexJerv
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cg234 (@cg2349) reported@JagexSupport @JagexHelpFrost @JagexSupport I'm on the runescape forums and what I've read from Forum Moderators is that we can appeal once a year (if we get denied for apologizing). Can't seem to find anything indicating my problem on your website. Really hope we can appeal once a year.
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shizz (@MuzzledRepublic) reported@JagexSupport Hi, I would like to start playing again on an old account MuzzPP. I was able to login last night (with authenticator) and pay for membership. Email is no longer active though - and it seems my email change request locked my account.
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Albert (@AlbertGz95) reported@JagexSupport yo guys, my friend got locked acc long time ago, but him phone was broken and miss correo to, but he got pass and all, he will prove is him acc, he has 3b can u guys helm him? He cant open correo btw
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casey swartz (@WuTangClanLP) reported@ChrisJGoodin Always got in trouble for doing my homework in class and not paying attention… just wanted to go home and play RuneScape till bedtime lmao
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Isaac (@zo_omie) reported@SuperstitionRS @LessThanDaniyal @OldSchoolRS The only problem with that is the countdown is not then visible. The amount of abuse I’ve received is staggering. High ranking players saying kys, etc.
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Mod Spyro (@JagexSpyro) reported@JayDiiVii @JagexSupport Are you okay to DM me so I can investigate this issue further?
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matthewfalzon94@gmail.com (@thebigdeal94) reported@JagexSupport As you know there's two possible accounts related to a google email - one by written email and password and other by a one-click/press sign in aka 'sign in with gmail'. Well, the latter or 'sign in with gmail' for me has been locked and when I try to unlock it only
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1th (@1th_RS) reported@Demonheadge @RuneScape Mostly friends/clan/achievement help discord. Raid fc has trouble doing a regular raid, let alone feats lol
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oi geezer (@s40862179) reported@JagexSupport and please don't blame my computer/internet provider for the link not working. Computer is new yesterday, internet is perfectly fine.
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B4D (@B4DOsrs) reported@JagexSupport Hi Eliza. This was an issue where I requested data access to my own account and received someone else’s. As such I don’t know the extent, but a leak of PII did happen. I’m also concerned that my data will now be sent to the wrong person. I’m happy to discuss more not publicly.
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لا تيأس أبدا (@Harry_skater11) reported@Daffo_io @JagexSupport Why not try #darknetfix on Instagram they can fix issues like that
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Matt (@mattsart7) reported@OldSchoolRS I’m not a pvper but did you guys fix the entangle mechanic where people could just instantly run around right after being entangled?
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Grant 🏳️🌈 (@Brummy) reported@peacockbinch some runescape child got far too high in the civil service
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Nahuel (@Nahu1226) reported@JagexSupport Please, we need to start fixing the "Too many attempts" log in issue. It's getting out of hand. Every day now. The system needs a good update or a change because it's getting the point that a lot of people, including myself are struggling to log in..
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Nicholas Newsom (@NicholasNewsom) reported@JagexSupport any news on the iOS client fix when I can play in wifi again? It freezes the entire client, doesn’t dc, I can still right click things, but the client doesn’t budge. Please help.
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Daffo (@Daffo_io) reported@JagexSupport Trying to validate an email on an account I play on everytime I get an email to verify it. You're website keeps saying code is no longer valid. I can't login on the website as well because of this
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Mod Light (@JagexLight) reported@Chr1sg918 @OldSchoolRS This is recognised as a known issue and is something the devs are working on fixing. I remember putting a small update about this issue in this week's game update post :) I don't have a date yet on when it's fixed but it's known by the team <3
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matthewfalzon94@gmail.com (@thebigdeal94) reported@JagexSupport So I get contqcted by scammers thinking I'm falling for their account solving - stealing bullshit but absolutely no Jagex staff wants to solve my google <<<sign in with google version>>> locked account problem.
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Beer_Bxngs (@BeerBxngs) reported@OldSchoolRS Terrible idea, you are splitting up the players among 3 different brackets now... fix the bots, not the game modes...