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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Internet Explorer 8
(@DongDominator2) reported
@Chickenspuh >join meeting call >go back to runescape whats the problem?
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MR_CRING (Alt)
(@alt_cring) reported
@KyleWel46404908 @JagexSupport Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations and hacks.
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UniquelySamuel
(@UniquelySamuel) reported
@JoseCalil1 That's similar to a lot of og Runescape. I absolutely hated it and left largely bc of that. There were too many problems with high lvl players hunting low lvl ones for easy loot. If I see a game has that I won't play it. Humans are too greedy for it to work imo.
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Utjer Yulr
(@UtjerY) reported
@JagexSupport Hi, I've been locked out of my account, OlironGiant, I've tried changing my password twice but it still says "invalid credentials". Not sure how to fix it.
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Austin Scott Bruner
(@thetiip) reported
@playnewworld @primegaming Why don’t you just open a poll booth like old school RuneScape and let us help fix your game. 4 months listening to us the game will 100% have 100k+ daily players. All these little money grab updates really are just a slap in our face. Focus on the bigger picture…
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Becky Roy
(@BeckyRoy64) reported
@JagexSupport I accidentally got my account suspended because I kept sending the disable Google Authenticator link to my email. I thought it was the email on my login and it turns out it got sent to my another email when I realized that I had sent too many requests and locked it
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VengerPt
(@JorgeSequeira95) reported
@JagexSupport They don't access to my email. They know the data to recover my account I don't know how. That's the problem
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PROTOMATRIX TV #T4T#TeamB42#PheonixCartel#GSFcom
(@ProtoMatrixTv) reported
@JagexSupport @Twitch umm theres no option to select for twitch prime rewards under that section so which do i select for a twitch prime issue
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Jonathan Hamilton
(@John18Hamilton) reported
@RuneScape Hit boxes still broken though
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Arny
(@Arny38938959) reported
@JagexSupport I refuse to give up. Jagex, you have to give me a new account with same bank/stats etc and delete permanent the one thats getting spammed then. This is a solution if my username login can not be changed.
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Guilherme.Caires
(@4maroCaires) reported
@JagexSupport Hi Mateusz, the problem is that the system keeps giving the hacker approval on their recovery requests… everything is secured on my hand atm. How can I stop him from getting recovery approvals?
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Dan Johnson
(@DanJohnsonM8) reported
@JagexSupport @RuneScape I read that a mod tweeted a while back that if you right click and select “information” on the Arch Journal, it won’t interrupt you excavating. However when I do this it stops me from doing so until I close and click the remains again: broken?
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BigBlackMale
(@BigBlackMale1) reported
@Luke64019595 @JagexSupport @OldSchoolRS This might help you as i had the same issue. in my case it was the internet of the hotel i am staying in, i used a VPN and it logged me in...
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Machara Financials
(@MoneyMachara) reported
@BlindGuardian6 @VoiidPlay @OldSchoolRS How does this enhance the pvp experience? Looting isn't an issue afaik
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Justin
(@imgoinforjoebur) reported
@JagexSupport Pretty sad after all that time and hard work my account will most likely just be dead in space due to no way to contact customer service and/or communicate directly with an employee to figure out some resolve.. bad company
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saher abbas
(@saherabbas10) reported
@wendybaeby234 @JagexSupport What happend with ur account did he fix it
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Arny
(@Arny38938959) reported
@JagexSupport Hi! I know, but its not impossible for you guys to give me a new account with different login username (same stats/bank) etc, its free and easy for jagex to do this. Please DO SOMETHING ATLEAST for someone who played 15+ years rs, its a lifetime ..!
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Secretive
(@Secretive233) reported
@LosingSauce @JagexSupport Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations and hacks.
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MR_CRING (Alt)
(@alt_cring) reported
@saherabbas10 @JagexSupport Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations and hacks.
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Preacher
(@Preache58830538) reported
@Luminnousss @JagexSupport I had similar issues but with the help of joetech on Instagram he recovered back my account in less than 15 minutes
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ninjamurai
(@chapinin) reported
@JagexSupport hello, i need some help, i got premier club membership but im missing Dawnforged outfit and Sol pet. Can you fix it please.
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Bellbuzz
(@Bellbuzz1) reported
@NotEevee @JagexSupport I had similar issues, and the support team never responded until I finally got help from support_team002 on Instagram try and message them for help.
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Kaleb helms
(@Helmskaleb4) reported
@JagexSupport is there going to be a customer service rework.
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MR_CRING (Alt)
(@alt_cring) reported
@DoubleAHgaming @JagexSupport Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations and hacks.
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Luke
(@Luke64019595) reported
@JagexSupport @OldSchoolRS HI i have tried all these solutions 2 days ago in a previous tweet for help. none of them have worked and my login user id is being spammed. can my login user ID be changed so it stops?
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Abstract Court
(@WisdomUnearned) reported
@OldSchoolRS ok the wand and shield are blue but like my ancestral is green how we gonna fix that
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saher abbas
(@saherabbas10) reported
@JagexSupport But the problem he can’t do anything without Authenticator code
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doggee
(@doggee10) reported
@PeterSchiff @RichardHeartWin The only reason i personally believe in #Bitcoin is because nerds in Venezuela sell RuneScape gold for their currencies. Other games too, people are selling in game currencies for real world goods. The problem is those centralized agencies control the currencies.
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Secretive
(@Secretive233) reported
@NotEevee @JagexSupport Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations and hacks.
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Luke
(@Luke64019595) reported
@JagexSupport @OldSchoolRS PLEASE HELP. My account user ID is getting spammed and i am unable to log in due to "Too many login attempts, Please wait a few minutes before trying again" i have been trying for 3 days now and still cant log in.