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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (75%)
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Matchmaking (25%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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brenaegreer1
(@brenaegreer1) reported
@DaveKilburn_ @JagexSupport @JagexAsh Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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Salted Greg
(@SaltedUK) reported
@OldSchoolRS I would but the updates have stopped me from even loading up the OSRS launcher, getting hit with a config error message....
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AUSTIN🇲🇾
(@auStiNe1090) reported
@juggernautfituk @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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William Lacy
(@Jarkblaz) reported
@username3737373 @JagexSupport See if you do get accidentally banned, _primecodes on Instagram will catch it and fix it. Glad he got mine fixed.
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Laura
(@LauraMay_US) reported
@RuneScape The mobile app isn't letting me log in.. is this an issue thats being fixed also?
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Coconut
(@CoconutMeowOSRS) reported
@OldSchoolRS You can’t change your region prior to login on iOS 😧
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Rafeal
(@Rafaelishere09) reported
@rfleming1989 @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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diane wild
(@wildd39) reported
@RuneScape can't login been trying since 1pm
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Austin B.
(@Negativereflec) reported
@JagexSupport That link just sends me to the account recovery page, I can sign in but there isn’t an option to appeal.
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HeyJari
(@HeyJari) reported
@Dpsing_ @Skiddler @OldSchoolRS 5k attempts and no sirenes doesnt suprise me since its all automated and is also its weakness. For work we use microsoft authenticator it cant be disabled unless an admin does it and you have to aprove every login attempt
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Zon Maan
(@mafketel1) reported
@JagexSupport Hi, i got two approved recovery requests now. But the password isn't the issue. I mentioned it in the details but the issue is the authenticator. I need it disabled. #freedodehamster
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AUSTIN🇲🇾
(@auStiNe1090) reported
@rfleming1989 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to #kelvtoolz on instagram he helped me when I had similar issue
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kkjj
(@kkjj20032441) reported
@JagexSupport why is there no option to speak to a human being. its all avenues of automated responses. i have an actual issue that needs looking into.
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Peter Emad
(@PeterEm58370622) reported
@RuneScape No fix bug in normal mode untill when work?
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D. White
(@DanielAddison) reported
@RuneScape @jagexSupport My 20-year-old account is gone and I can't get any real communication from Jagex as to what is going on? Using an authenticator and PIN number, never broken any rules, and yet the only communication I can get from RS are automated messages.
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Trader Stan
(@TheTraderStan) reported
I have a problem with creating multiple Runescape accounts. Someone help me.
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ThaStrake|Simon
(@ThaStrake) reported
@JagexSupport Thanks for the response. All went fine and I was able to login the game without any issue. The only issue I have found was being unable to join/enter the Clan Citadel worlds. I guess they were still under maintenance after 13:30 UTC. Taking world 179 for example.
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Rafeal
(@Rafaelishere09) reported
@username3737373 @JagexSupport Hit up #clifftech1 on instagram he’ll sure be of help he resolved this same issue for a friend last week.
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Overload
(@overloadjoke) reported
@RickiPrime @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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jessie stadshouders
(@jessiekil010) reported
@RuneScape cant login since i switched to an offline world my client keeps freezing when trying to login. for 3 hours now ,,,, cant submit a bug couse it doesnt allow me on the website.
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1th
(@1th_RS) reported
Fix mobile app @RuneScape
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brenaegreer1
(@brenaegreer1) reported
@MainTanking @JagexSupport My cousin too had that same issue. We've spend alot of money on that account They referred us to #allenfixx on instagram, can't believe my eyes
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Michael Holt
(@MikeHolt95) reported
@RuneScape Everyone. I went to apkmirror and downloaded the older version of the game and it doesnt crash anymore. Android. Can google how to download an older version for ios as well.
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Salted Greg
(@SaltedUK) reported
@JagexSupport I am unable to even launch the OSRS app - it now says there are configuration errors...help...
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Zolo 🧛♂️Vampire VTuber 🔞🧛♂️
(@ZoloVTuber) reported
@Almighty_VenVen "We can't cause its old" Right.....cause it's old Counterstrike Diablo 2 Runescape L4D2 Everquest.... With a billion dollars and an entire company at my back I'd be able to fix a lot of ****, let alone what a fan fixed in a week
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AUSTIN🇲🇾
(@auStiNe1090) reported
@Flygloble @JagexSupport Unfortunately their support will always give you same unhelpful thing ,talk to #kelvtoolz on instagram he helped me when I had similar issue
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Zach Bartok
(@BartokZach) reported
@JagexSupport I’m not on mobile I’m on desktop. Last mondays update screwed something up. We were told a fix has been out for mobile, but they were working on a fix. Hasn’t been a fix yet it seems.
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Syed Uzair
(@Syed_Uzair19) reported
@mafketel1 @JagexSupport @Jagex Did you find any solution for it? I've been facing the same problem for more than 6 months. It does'nt send me any link to disable the authenticator and I also have lost my authenticator.
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Charlotte
(@AgubeChibueze_8) reported
@HunnayScene @JagexSupport Hey you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message @brenfixer on Instagram and let him fix your problems I can vouch for him
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Tacotron
(@Tacotron4) reported
@JagexSupport @JagexSupport who would I get in contact with issues about a clan leader who has left the game but not the clan?