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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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socks tushay
(@socks_tushay) reported
@JagexSupport Did you know that bots are a problem and asking players to report them isnt the actual solution?
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Salami Rodiah
(@RodiahSalami) reported
@Tall_Finesse @JagexSupport You can Message @FoxCyberHelper on Twitter or you can text them on WhatsApp:+12316800561 they are good when it comes to recovering of hacked, suspended and disabled account, they help me fix mine
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Andrew Harry
(@AndrewH04580734) reported
@Tall_Finesse @JagexSupport I had same issue but thanks to dale_cracker on Instagram he got me Unban within 40 minutes
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FurPolitical
(@FurThinking) reported
@FreakyMindOsrs @JagexSupport @__Tjsmith **** work? What about not sharing login usernames. So you get spammed.
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Hussein
(@phoenician_313) reported
@JagexSupport Hi, this does not resolve my issue. I would like to know where all my coins went because my account has not been hijacked.
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socks tushay
(@socks_tushay) reported
@JagexSupport Its the same worlds. Bots using the same script as always. Heck you for trying to pass the problem on to us as players.
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WIK I
(@RsnWik_i) reported
@RuneScape Fix your damn client first keeping crashing 🙁
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Zach Bartok
(@BartokZach) reported
@JagexSupport please let me know if there is an issue kinda freaking me out I can’t login anywhere atm and my internet is working just fine..and was playing rs3 less than 2 hrs ago. Than instantly everything is down.
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Jeremy Irons
(@JeremyCrabIrons) reported
@JagexSupport hey I'm running into an issue with logging in with an account created through Google. If I sign in through Google I am logged into my account, but if I log in using my runescape account it logs me in on tutorial island as a new character.
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joseph silver
(@josephsilverss) reported
@JagexSupport i've tried everything on that page, the only fix is TO change MY LOGIN NAME can you please look into getting this done, will litearlly paypal you $300 @JagexSupport
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Pizza Paladin
(@ThePizzaPaladin) reported
@JagexSupport I had already done so. I just want to know if its a permaban to use the kourend library plugin. I want some customer service, but I keep getting automated responses. Only 12 hours on the account. But thats time that I spent. Give me 5 min on an explaination.
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Derek Good
(@DerekGo29808062) reported
@JagexSupport My account that was hacked and banned 2 years ago now says "account locked for your security" I'm not getting an email like it says I should. I can't login to make sure it's my email on there and not whoever hacked it. What do I do?
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oposoieo
(@betterbiep) reported
@ErikMaher7 @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter8 on Twitter they were the one who got me back into my account they will help you with your account
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Abby
(@fleshcrafting) reported
In my moms car jamming out to the runescape login screen theme because I'm too high to remember how to get online with my main account with the mobile app.
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Lanna
(@Lanna_Nice) reported
@DerekGo29808062 @JagexSupport You can Message frolppy_hacks on Instagram he is good when it comes to recovering of hacked, suspended and disabled account, he helped me fix mine
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spencer
(@SpencerWithASea) reported
If it was all over and playing RuneScape I was really inspired by B0aty on playing a hardcore safeky. He did just lose the red helm to a disconnect during a dangerous combat
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TangerineMusic
(@Tangerine_Music) reported
Any way of fixing ''Too many log in attempts'' problem? I keep losing my membership days because of this problem and can't log in.. Never had it before. @JagexSupport
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Kenny Tiller
(@KennyTiller) reported
@JagexSupport Thank you for your response! Ive followed all steps and troubleshooting methods on your website that pertains to my issue before reaching out to your support team. I dont have the option to "Link Email" in game on my device and when I select "view inbox" the chatbox states.....
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lee, ward
(@lward53) reported
@JagexSupport Hiya, I'm trying to get my email changed since i lost access to the email. I have the Username, Password AND 2fa still however the 'manual' appeal was declined. You'd think with full access I'd have no problems changing an email.
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giselia
(@gisaluas) reported
@DerekGo29808062 @JagexSupport Go inbox MYSTICHACKED1 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.
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Kenny Tiller
(@KennyTiller) reported
@JagexSupport @JagexSupport Im still having trouble. The "link email" options isnt available on my "account management" tab instead it says "open inbox". When I click the inbox option it says "Cant access this link on this platform"
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WizardXeze
(@WizardXeze) reported
@playnewworld I will wait till you guys have mostly fixed major bugs and added some more content before I buy the game. Easy fix imo would be to add PvP zone like in Runescape & Division dark zone which offers best gear and materials for end game. Also some more PvE Dungeons, maybe Raids.
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socks tushay
(@socks_tushay) reported
@JagexSupport You all get payed to manage the game yet you pass the problem onto players .... that looks bad on you all...
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doxurnan2
(@doxurnan2) reported
@JagexSupport UPDATE; it is still not working:/ I wish I knew how to code in Java, so I could just send you guys a working code for the osrs app:/
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Zach Bartok
(@BartokZach) reported
@RuneScape are there any issues going on atm I was playing fine earlier only an hr or two ago and had no issues now I cant login or access your website on any of my devices.. Rs3.
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Zach Bartok
(@BartokZach) reported
@JagexSupport are there any issues going on atm with the client not loading?
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kasonRyuArt || demonic dragon Vtuber | 🇲🇾 | 🔞
(@kasonRyu3301) reported
**** maxis cant play apex, cant play genshin, constant lag in dota having trouble just in runescape gwd1 and stream chat not EVEN loading some more both of my mobile arent EVEN showing chat stats wtf @Maxis
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AkkadButros
(@AkkadButros) reported
@JagexHelpFrost @JagexSupport Everything that you guys send me that requires me to sign in to do X is a dead end. it always asks for a 6 pin auth that i didnt set. Please, I need someone from the support team to specifically look into this case. I can provide every piece of information to verify I own the acc
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FurPolitical
(@FurThinking) reported
@__Tjsmith @FreakyMindOsrs @JagexSupport Tumblr leak just automatically lead to something thinking hey lets auto login 10 million email into runescape.... lol no. you are targeted. had my email address leaked from many leak drops. never once had my account locked out. ''You obviously don’t know how these things work''
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Oliver 🟨🟥
(@BuddahSnorlax) reported
@SacredClouds @Jagex @JagexSupport Imagine making a Twitter account to complain about customer service for a video game