RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/17/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (28%)

    Online Play (28%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • DoctorTroll9999 Bodor Tamás (@DoctorTroll9999) reported

    @JagexSupport @RuneScape This is the error message I get from every "secured" sites. Including technical support. I went to CloudFlare's website. They wrote that I had to make contact with the website owner so they can add my IP address to the firewall. But I didn't find an e-mail for RS support.

  • jinx_squirrel JinxSquirrel (@jinx_squirrel) reported

    I fixed the problem myself with my RuneScape account.

  • Topical_Facts Topical Facts (@Topical_Facts) reported

    @Jakeosrs2022 @JagexSupport You can contact @hantiCol to fix your account immediately

  • JonathanKoplen jonathan koplen (@JonathanKoplen) reported

    @JagexSupport we can't possibly provide any more details! debit card, isp, password, email, we gave everything all the hackers did was change the password and they win. GG i guess. you addressed none of my issues. i would provide a confirmation id for the account if it was ever sent to me.

  • LynseyWoodbrid2 Lynsey Woodbridge (@LynseyWoodbrid2) reported

    @OldSchoolRS loaded up the game and no chats are showing in any of the chat boxes but messages are sending and seen by others. Can you advise how to fix this?

  • Dbovenlander Dave Bovenlander (@Dbovenlander) reported

    @JagexSupport Hi, that is a bit of the issue. My account got hacked, and I can't log in to it since 3 days. Have already send multiple recovery requests, using 2 seperate emails of which on one I didn't even receive a response - and the issue is still not fixed.

  • thehvkx hvkx (@thehvkx) reported

    @OldSchoolRS What about the issue about ruining pure accounts??

  • cc_fiji Cullen (@cc_fiji) reported

    @RuneScape @JagexSupport This type of inconsistent moderation makes it extremely difficult for a player to comprehend what rules are actually being broken, and how to change behavior moving forward to avoid further issues. Yet @JagexSkynet continued to use

  • Mista_Snipe justin (@Mista_Snipe) reported

    @JagexSupport So either fix Corp so players don't need to teleport in and out 26 times to make him killable, fix private instance so it doesn't immediately reset upon exit, or start banning reported crashers. They keep hopping worlds until they find a player doing it, and then steal theirwork

  • JonathanKoplen jonathan koplen (@JonathanKoplen) reported

    @JagexSupport i still have an issue that my main that has had membership since 2020 on the same recurring setting i have no confirmations for after 2020

  • viserbro viserbro (@viserbro) reported

    @JagexKrax can you help me with an account problem? jagexsupport on here wasn‘t realy helping me except some tips

  • Only4Jagex MadeThis4JagxCUSSprt (@Only4Jagex) reported

    @JagexSupport I changed my name but now I want to change back to my original name and I can't it says it's taken. Problem is when I try to add my old name, it says I can't add my self. Help me fix this please I got OCD and it's really bothering me

  • morgzzy98 morgan (@morgzzy98) reported

    @JagexSupport I still can’t access my account, I can’t reset email because of the authenticator, I can’t access the authenticator as the phone is broken and I can’t even log into my account on osrs website, I don’t know what I can do

  • RealJoshuaM Joshua James (@RealJoshuaM) reported

    @OldSchoolRS @zoepancakes_ How about this next week ya fix your bullshit banning system and stop taking peoples money until ya do?

  • maniaxtriple aziz (@maniaxtriple) reported

    @ChristmannJake @OldSchoolRS I also encountered similar issues support service were just useles @AgentFemiv helped

  • Shugcfc88 Shaun McDermott (@Shugcfc88) reported

    @stefferd3 @JagexSupport I had a similar issue and was referred to DION_TECHS on instagram. He was the one who got me unbanned. He can help you too if you don't mind

  • UtdRuben Rúben (@UtdRuben) reported

    @JagexSupport Exactly, then if I do end up deactivating the login email nothing changes with the login itself since everything is routed through to the new one? No issues with login since the email is no longer used for anything but that? No verification of if that email is online to login?

  • cc_fiji Cullen (@cc_fiji) reported

    @RuneScape @JagexSupport On 5-4-2020 I was initially muted without evidence by @JagexSkynet the mute was appealed and successfully overturned. In the message received, I was told that any further issues may lead to a permanent mute, never told specifically that I was on my (1)

  • LewisKappa Lewis (@LewisKappa) reported

    @JagexSupport @JagexAsh But what if I was disabled and had trouble typing, and this was the only way of me communicating properly with my friends

  • TylerNabors Non-Fungible Tyler (@TylerNabors) reported

    @JagexSupport Logged in two days ago to a random “real world trading buyer” 3 day ban, when I’ve not even traded anyone in several weeks (like 6) Please help me with this issue, I’m worried about all my items and gold Being removed for a false ban. :(

  • maniaxtriple aziz (@maniaxtriple) reported

    @DomkusMindaugas @JagexSupport I also encountered similar issues support service were just useles @AgentFemiv helped

  • capslachrs CapsLach (@capslachrs) reported

    'Born To Do This' login theme was peak runescape you cant change my mind

  • JustGeoffs Geoffs (@JustGeoffs) reported

    @WulfightOsrs @OldSchoolRS Yeah definitely not. That would be broken

  • cc_fiji Cullen (@cc_fiji) reported

    @RuneScape @JagexSupport On 5-4-2022 I was muted without evidence by @JagexSkynet the mute was successfully appealed. In the message I received I was told that further issues may lead to a potential perma mute, not specifically that it was "my last chance" (1)

  • JagexAsh Mod Ash (@JagexAsh) reported

    @UtdRuben I don't think you'd be required to keep using the *login* email as an email account, but you may prefer to ask the Support team for more reliable guidance on this - they're JagexSupport on this platform.

  • ThornHubGaming ThornHub (@ThornHubGaming) reported

    @JagexSupport I got it to work:) my password couldn’t have special characters. It doesn’t give that error on mobile though. I only got that error once i tried to make a new account on my Pc:)

  • Dylanthoua2 Dylanthoua (@Dylanthoua2) reported

    @JagexSupport the issue was solved after i took my mind runes out of my bank for a reason i completely ignore but now its fine i can type again and see the chat. i think it was just some bug that fixes over time?

  • DoctorTroll9999 Bodor Tamás (@DoctorTroll9999) reported

    @JagexSupport @RuneScape So I'm hoping I can get a little help here. Because I can't do anything with my account right now. Can't login, can't register, can't recover my account (it is locked down for suspicious activity currently). Could I get at least an e-mail to where I can send the picture with IP?

  • ChrisMFMurphy Phil McHunt (@ChrisMFMurphy) reported

    @JagexSupport @RuneScape @OldSchoolRS I’m having trouble getting my password back and the robot phone line is not helping 📢📢 please help

  • Rezzles_ j (@Rezzles_) reported

    @EvilLucario RuneScape viewers, especially rs3 have always been this way, I had the same issue when I stopped playing and started streaming other games for a while, for some reason majority of rs3 viewers only watch rs3 streamers whilst they play