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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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sey
(@mmohv_) reported
@HereVereGolyo @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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DSJ (Rizzy McGuire)
(@crown_puff) reported
@OldSchoolRS Please fix BA. It’s your games most iconic mini game and it got ruined on accident witht the poison update.
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1st Uruk Hai
(@1st_Uruk_Hai) reported
@comicman1996 @Jagex @RuneScape Tbf, customer support for RS has been all over the place and it sometimes feels like they themselves don't know how to do customer service. As for QA and patches... if they can't handle patching things, then they should invest in a working QA department :|
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Jason Boss
(@JasonBo84995173) reported
@rsHotGossip @OldSchoolRS They have been shitting our BIS gear for months. We don’t need BIS ring. Only people complaining about needing more BIS are those effected by skill issues. No more BIS would be coming for a bit.
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Chris gaither
(@greyiztoxic) reported
@JagexSupport The offense was committed by the person who hijacked the account not me. Please just check the login history. This is not fair
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JIM CHAPMAN
(@JimChap_man) reported
@ash_beeney @JagexSupport @OldSchoolRS There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Lee
(@Lee12649723) reported
@HypeDrop @xElysii Login to RuneScape and alch all your untradables 😮😮😮😮
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Jagex Azanna
(@JagexAzanna) reported
@28GramsTTV @RuneScape Very odd, some work was done this week to sort out the EGW quests and that may have caused issues, gonna flag this with the team.
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Smokeyirish
(@Smokeyirish) reported
I thought i was banned from Runescape but... I tried to login last night & my account I created in 2002 is still there. Kinda mad, I'll see how rich I am when my bank pin that i forgot is deleted in a few days lol
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Waydot
(@Waydots) reported
@TheRSguyy @kasendrith @TwitchSupport Even beyond the runescape categories this is a twitch problem. Hopefully they can find a solution at some point but this has been going on for many years.
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Here Vere
(@HereVereGolyo) reported
@JagexSupport Hello guys! I have an issue: Whenever i'm trying to buy a single bond from the OSRS mobile app, it says "ERROR" . I've contacted jagex they said I should contact google. I've contacted google they told me to contact jagex. Is there anything I could do?
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Daniel
(@TheSKYNDicate) reported
@JagexSupport I've done that several times, the problem is you don't allow me to upload any documents... If I could upload bank statements, ID etc etc it would be sorted by now but each and every time you deny it.
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Parker
(@gr8at997) reported
@patesliv @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Here Vere
(@HereVereGolyo) reported
@JagexSupport Hello guys! I have an issue: Whenever i'm trying to buy a single bond from the OSRS mobile app, it says "ERROR" . I've contacted jagex they said I should contact google. I've contacted google they told me to contact jagex. Is there anything I could do?
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derik
(@hmood22237) reported
@johanOost5 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Varaa
(@VaraaOSRS) reported
@AnthonyHowHard @OldSchoolRS This makes more sense. GIM don't belong on the Iron high scores but I have no issue with a GIM high score tab for the individual GIM rather than having to try and find them through the group. I'd assume it has something to do with the legacy spaghetti code tho
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derik
(@hmood22237) reported
@MithYew @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Justin Haynes
(@Sinner092291) reported
@Ratorded @JagexSupport Good luck getting these idiots to fix anything.
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ReisenLover/RinkoLover
(@ReisenLoverX) reported
@KebbyPlays @OldSchoolRS the accounts build thing is only a problem really bc of blocked xp, the hiscores themselves existing in an official capacity is nice
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JIM CHAPMAN
(@JimChap_man) reported
@patesliv @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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gilles knockaert
(@SPooNie237) reported
@JagexSupport It has been almost a month by now and still no answer... That means I already lost a month of my premiere club... I understand that it can take a couple of days but this is really taking a long time now. Any chance of looking into the issue pls. login name: gilles123456
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sey
(@mmohv_) reported
@Squirtlepower0 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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René Christensen
(@RenChristensen7) reported
@JagexSupport No response from the login server atm ?
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BIG GOATER 🍞
(@G0ATER) reported
@JagexSupport hi my friend is having problems logging in. its saying his login email is invaild? can you send me to the wright person for him to email? thanks
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Keithia Millin
(@lovehugh10) reported
@n_osrs @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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jay
(@jyjaylani8) reported
@christrem94 @JagexAsh @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Lluís Collados
(@lluiscollados) reported
@JagexSupport I am trying to login after a few months and when I enter my username and password it asks me for an authentificator. I have never used one and I am not receiving any email to disable it. Could you please help me? It's been almost a week trying to login. Thanks.
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kacey, non-euclidiot
(@ItsKaceyTime) reported
my current old school runescape issue: i purchased 300 Big Bones from the global exchange. now i have to... bury them all...
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Ron The Livingstone
(@jamesbuono) reported
@NathanB74243481 I first discovered YouTube in 2007 when I first watched Various Runescape Videos, But 2 years ago, I remember those Spambots when I upload my latest videos, it got me frustrated all because of there CEO Causing a lot of problems on that site
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jay
(@jyjaylani8) reported
@EmilyHamilton77 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that