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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Im_Rubic) reported
@The_KnuppelRS @smaposting @RuneScape So you'd have no problem if some people wanted to trade on the GE, if they changed Ironman to allow for everyone to trade on the GE?
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Anita
(@Anita72933934) reported
@kingnavlag @JagexSupport You need support for your account?, I’m are happy to assist you however in order to help resolve your issue , we'll need some more details about what you are experiencing,Message KIZZYCYBER on Instagram and elaborate on what's going on ?
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alkwater
(@alkwater9ph) reported
@EricCryptoman @OldSchoolRS @ScapeEth also, no whitedocs + muted telegram has me v suspicious. i think the token will run, but will it stay or will it crash?
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Taxidermista_de_Phobos
(@PhobosDe) reported
@justamangohere @RuneScape Who cares!!!!!!!!!! You can't log in to check the ******* "game time" to know when the login timeout ends!!!!! Why the hell is it so hard to understand???!!!! Jesuschrist....
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Chris
(@Im_Rubic) reported
@Dinosparky @Seb_031 @RuneScape Which is why this massive push against the integrity of the mode was a problem. We could have retained the playstyle without forcing people to start over. Now if we want that idea, we have to say screw you.
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Chris
(@Im_Rubic) reported
@smaposting @RuneScape Just because there are other issues with the integrity of the mode doesn’t justify the integrity should be further ruined. Also, if you receive help in an activity that has a solo option, how can that be seen as obtaining anything as a result of that as by yourself?
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TAURlNE
(@OSRS_Tax_Refund) reported
@JagexSupport I don’t even know what else to do. I have over 12 years of playing (I don’t login with an email) on that account. And for what? Not to get any help?
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Gumberculez 🎈
(@MirinLights) reported
@JagexSupport I can't do anything though cause it constantly tells me to login but i'm blocked from logging in! This is so stupid. Like I literally have e-mails to show that prove it's my account but there's no way for me to give them to anyone who can help!
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ghfjdgfh fgcjgch
(@brenmcc1112) reported
@JagexSupport when you gonna fix your security im sick of signing into my account months down the line and someone has stolen my account and got it banned. This needed fixing im sick to death spending time and money for this to keep happening
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warai
(@wayoiwarai) reported
@Keed_OSRS @JagexSupport Dm @antitodal now to fix your account immediately
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Mod Elena
(@JagexElena) reported
@YungDumFullof JagexSupport may be able to help with any account-related issues.
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TAURlNE
(@OSRS_Tax_Refund) reported
@JagexSupport my names from most recent to oldest were Tax Refund TAURlNE Tax Refund JarOfCookies MagicalPanda (I think) Correy Lynn(I think. This is the one I login with)
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zack
(@zack81569017) reported
@JagexSupport @JagexAsh please help me understand how my appeal has been denied my 3 times now. I had lost my 2fa due to a phone issue so had to recover as the email is no longer active. I tried the pc I have used for the last 5 years playing and the pc I created the acc on. Help
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TAURlNE
(@OSRS_Tax_Refund) reported
@JagexSupport My account was made pre-2010 because I use my name to login , not an email. I don’t remember the service provider I use. I don’t remember when I got mems.I know the card I last used to purchase mems. I don’t have access to transaction ID because I don’t have access to my RS/email
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warai
(@wayoiwarai) reported
@matthew74497150 @JagexSupport Message @anectidal now to fix your account immediately
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2nd Base
(@OSRS2ndBase) reported
@OldSchoolRS Although I didn’t see it specifically mentioned, I hope these Steam client updates fixed the switching problems introduced by the April 20th update. 1-tick speccing has been extremely buggy and inconsistent on the Steam client ever since. Can you guys confirm? I’ll test later.
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warai
(@wayoiwarai) reported
@SwissOSRS @JagexSupport Text @anectidal now to fix your account immediately
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Frontline Officer
(@FrontlineHoog) reported
@JagexSupport @JagexTrident Your stuff doesn’t work. Your reporting system is broken. I recently reported someone as an iron man and they get muted next day. But as non iron man and I reported countless of time. They don’t get muted or ban. Care to share? Mute them. Stop giving them one hour ban.
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Billy Glossop
(@BillyGlossop) reported
@JagexSupport @KingKrypter "Just login from the same device and from the same location you did 15 years ago" Is the equivalent to "have you tried powering your device off, then back on again"? Yikes.
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Grant
(@mezmorizzd) reported
@OldSchoolRS I just purchased membership through my apple account & it’s not showing up on my account. I’ve never had an issue before but perhaps it has something to do with the iOS beta that I’m currently part of. Please help.
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Diogogaming92
(@Denrak7) reported
@JagexSupport hello / good evening I allow myself to contact you because I have a problem with my runescape 3 account I lost my autentificador and I can no longer connect to my rs3 account possible help me please
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Dinosparky
(@Dinosparky) reported
@Im_Rubic @Seb_031 @RuneScape it should still happen anyways, but at this point we also have the issue that they have progressed already and wouldn't want to start over, for a 3rd or Nth time
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PINK (TOP 0.01% OnlyFans)
(@saintpinkz) reported
@Mr_Mammal yo fyi someone on twitch is using your streams on a channel called MrMammal_TV saying that they (you) are quitting and to see why to check the Runescape forum post linked. It leads to a fake Runescape login screen. They were botting views to get top of the Runescape category.
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KarenOcasioCortesdelaMancha
(@KOCdeIaMancha) reported
@OldSchoolRS When will you guys fix the inventory issues? Still having problems every day with the inventory.
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Dom
(@bostonfandom5) reported
@JagexHelpFrost @JagexSupport It keeps taking me to the login page when I hit the contact us. Should I just create a new account?
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t
(@Hash1Maan) reported
can u unlock my acc osrs ( t1 li ) been alot of effort on it some how I got banned for macro! Idk was doing mining and alching at the same time , Send my issue a notice to support please I did send appeals no response @OldSchoolRS
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Qasim
(@Qasim51422090) reported
@JagexSupport #osrs Please check account name "12shadowmanc" I did not macro or use any type of bot or service as such. I had time off and I decided to use that time to get back into OSRS. I just want this thing removed, its not a perm ban just temp but I don't want it.
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Telarilove
(@Telarilove9) reported
@heyman_gage @JagexSupport Well there's no need you panicking all you need to do is message tonycrack_official on Instagram and he will fix it ✅✅
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Michael | Ninth
(@Nin7h) reported
@JagexSupport Haven't been able to login on the mobile app for the past 2days. When clicking "Continue with RS account" it just backs out. Tried uninstalling and clearing data/cache. Any words on a fix for this?
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floris
(@floris29655443) reported
@JagexSupport thanks. i followed the link, but then i clicked on the 1 that says: lost authenticator. Then i need to login and that asks my authenticator. Then i say lost authenticator, and i never receive the email.