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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Ivan Ganuwa
(@Ganuwa0) reported
@OsrsPlaying @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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Mynheer
(@Mynheer_RS) reported
@OldSchoolRS Fix the hiscores for their placement yet? There’s absolutely no way there’s a guy with 8 woodcutting and 92 fletching. It just. Doesn’t. Happen. Any word on this @JagexAsh ?
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D. White
(@DanielAddison) reported
@JagexSupport @RuneScape Used email to get reset link. Reset password. Logged in. Saw 'no name set' and that the account was banned in 2014. I have never broken any rules. I was using this account all the way up to it being hijacked last Sat afternoon, Oct. 22, 2022.
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Ashley 💭
(@ash_leyh_) reported
@SagittalAxis @JagexSupport Getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them until someone here referred me to #kelvtoolz I am sure he can fix the issue because he also fixed mine successfully I'm positive he can be of help
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zzz RS
(@kjmff19) reported
The delay of teleport no longer works for a script that uses ahk in its prayers, look for answers from your community or rather from the little that is left to try to solve this problem, this wave of bots will not stop. @Jagex @OldSchoolRS @JagexSupport xx.
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bilyaminu
(@bilyaminu440) reported
@Jr33694446 @JagexAsh @OldSchoolRS Message FOXMANTECHS on Instagram concerning any problems with your account he deal with hacked,banned,suspended and disabled account.
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Noble jordan
(@Noblejordan6) reported
@Rip_David_Osrs @JagexSupport It's frustrating how people keep getting banned. I also had similar issues, I was referred to CALSEN CYBER on Instagram and I messaged them and they helped review my account and unbanned me permanently I suggest you send him a message for quick review and assistance.
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Arlowe G
(@ArloweG) reported
I think @Jagex should make all forms of offenses appealable, including very severe ones. Saying "nope this isn't up for discussion" is irresponsible for a company. Human error may be rare, but it exists - even if a case is investigated by 2-3+ Jmods. #RS3 #OSRS #Runescape
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Skelly
(@Captain_Skelly) reported
So I wanted to try out runescape today, I've never played before. Go to sign up... already have an account? I reset pass, login to be greeted to tutorial island part way done. Check Hans later for age and I've had a runescape account since 2019? Why don't I remember this?
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Michael s
(@SchulerKMichael) reported
@RuneScape from 20 yrs of open economy was worth the most rwt n could buy anything in any game. Point was no really bad market crash i can remember as a flipper gz whats the secret
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Josiah Alden
(@JosiahAlden) reported
@JagexSupport hi, I'm having an issue with one of my accounts. I don't have access to the linked email address and am struggling to recover it. Apparently I don't have enough information to recover the runescape account even though I have provided creation date, payment cards etc
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Steelcryo
(@Steelcryo) reported
@FixJSupport @goawaymebusy @OldSchoolRS Actually, why am I just muting you? You're clearly deranged and deluded. Blocking you is probably safer for all our sakes, enjoy being wrong and clueless dude! Hopefully you get some help for your obvious issues...
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Rob
(@UnslainRob) reported
@JagexSupport I'm having issues accessing my account, one minute i'm smithing, next second my account is locked and recovering with password resets 'instant email, password reset denied' I had lost items returned last week and i'm suspicious it's member of the support team,
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Rave Raptor 𒌐
(@RaveRaptor) reported
Okay, after using up all my membership time for RS3, I can definitevely say it's a game with severe identity issues. On one hand it wants to be Diablo 2, on the other it still wants to be Runescape. It both simultaniously hates it's past and wants to severely profit from it
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Cwox capricorn
(@CwoxCapricorn) reported
@Damothelaski @RuneScape Thanks to @techUnlock_ they help me recover my hacked account when I had similar issue. They are legit and trusted💯.
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Mary Scott
(@Mary_scott0) reported
@Youtherity @JagexSupport I was facing same issues but I contact @worldbesttech_ for help ...try him for yours is the best as his name implies
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Tiaticus
(@Tiaticus) reported
@JagexSupport If there is no customer support chat, phone number, or email that I can reach out to for problems, where ARE you able to provide specific security advice? That link is not helpful. I'm asking how is it possible an authenticator is removed without me being notified?
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Zo3y Chowder | Juice Team
(@ChowderZo3y) reported
@OldSchoolRS Aww look yet another issue that would have been avoided if you would update to blockchain tech behind your game.
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brenaegreer1
(@brenaegreer1) reported
@jensjorgensen94 @JagexSupport Complaining here won't solve the problem message allenfixx on Instagram He's legit he can counter any problem relating to your account
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Mainak Roy
(@MainakRoy017) reported
@Jagex @JagexSupport @RuneScape Please help! Tried to login after quite some time yesterday, got a new phone, Authenticator was added on old phone which was given away during trade-in. Locked out, not receiving any emails to disable, did everything I could. Please do something.
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Ben
(@FixJSupport) reported
@Steelcryo @goawaymebusy @OldSchoolRS Except theres an obvious line in the sand and no - not all of it has been widely accepted as a good thing. The people accepting it are coke-addict pvmers who need their next adrenaline fix. Zulrah pretty much killed the eco and set the precedent for good short-term bad long-term
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ipob
(@ipob56107497) reported
@Damothelaski @RuneScape I also had the same issue but I messaged @ptech_cyber in Instagram and got my problem solved. You can also do so now.
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Melvin
(@melvinn_sparks) reported
@FadingEcho3s @JagexSupport Hey, please read I really know how this may sound to you but getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them, I suggest you contact #kelvtoolz on instagram for support he got my issue resolved.
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Mark Jimmy
(@markjimmiez) reported
@Use_To_HCIM @JagexSupport @JagexAsh You got banned ? Just send a message to #CYBERNETIC01 on Instagram. he’s a pro in unbanning service. I recommend them
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drew davis
(@Vulturousstuff) reported
@OldSchoolRS Error connecting to server please check your connection and try again why do we not get more stable updates for mobile or is this only broken for certain phone companies ect
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Chloe Sayers
(@ChloeSayers20) reported
@JagexSupport hey i have already tried this, and again it wont work because i dont have access to the registerd email adress to get the email, also i cant even log into osrs webpage because it just says account locked please please please help me resolve this issue as its wasting my membership
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Branden M
(@brandenmagruder) reported
@runescape iv tired to contact support for weeks now via email with no response so i guess ill ask on here. im trying to cast spells in the magic tab and says "all spells are hidden by the filter" any fix to this?
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Marcus Knutsson
(@Spaghetiman) reported
@JagexSupport So it appears that I've been hacked. My account has had issues logging in, had a random authenticator thrown on it, etc. My osrs, despite me not playing it, has done a load of progress. Can I reset in some way?
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Walkerphil
(@Abiolasam_1) reported
@urtweak123 @JagexSupport Hey you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message @brenfixer on Instagram and let him fix your problems I can vouch for him
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Ian Thorson- Voice Actor
(@IanSkiverVA) reported
@Steam my games are still crashing and now because of the fallout 4 crash now even Runescape is being affected! What ******** dudes! I’ve not heard back from you regarding a fix caused by a download FROM YOUR LAUNCHER. and i refuse to pay to fix it when my laptop worked last week