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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Moisés Alberto B.C.
(@albert_okonor32) reported
@JagexSupport @OldSchoolRS ~Darwin The problem is that there is no support in Spanish, what if i would ask amor tú tienes dos ds
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Keya johnson
(@Keyajohnson15) reported
@S_C_U_M_O @JagexSupport So sorry about that,I know how you feel,this support service don’t really care to help out… Just contact @charles___help4 on Instagram he will help you get your account back
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Liam Hather
(@HatherDayOff) reported
@JagexSupport I believe my account has been stolen and I cannot not recover it despite having lots of evidence of this happening, require a conversation to fix this. Thanks
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Ultra Nepsy
(@Ultra_Nepsy) reported
@JagexSupport I am confused on the status of my account. I haven't logged in for a few months but when I go to log in it says an error. Any chance I can get some help with this?
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Love, Dababy🥴❤️
(@eazzitweets) reported
@lmoz123 @JagexSupport you can get your account and memories back, my account was hacked and restricted weeks back, I got recommended to @coder_lex3 , she was able to fix my account. You should reach out to her
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Jessica32
(@Jay_chuckie) reported
@XavierMk99 @JagexSupport I once had similar issues but Frost_techz on instagram fixed my account...he's really good I recommend you try him....
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Light Crawler | Early Access on Steam
(@C_and_JGaming) reported
@PycraftDev One time i had an outdated lowend laptop and to play runescape without frame rate lag i would end the windows UI task(windows explorer i think it was called on that OS) and it would leave me with nothing but a plain blue screen and the runescape client.
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Erdem Atili
(@Vliegmens1) reported
@JagexSupport Hi Dawid, so my password it not working anymore. It seems that my account was recovered or either hacked, but I can’t find anything in my mail. I’ve tried multiple password resets but I am not receiving anything.
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wesley jude
(@This_is_my_User) reported
@JagexSupport so I have an account by the display name of "Twitch Doee". It was hijacked. I then recovered the account and password without a problem, and have re-enabled my 2fa, linked socials etc; but the email has been changed. now my recoveries are being denied. I need help
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Ann
(@pacific616) reported
@quaxlrs @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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brotherman
(@bigbigbro717) reported
@zekiaca87857186 @JagexSupport Message allenfixx on Instagram he's gonna help with that permanent bann He can recover any account at all either ban or hacked he also fixes bug errors on people's account try him out he'll hook you up He can help you with yours also, trust me.
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Harrison Moses
(@Dangombene) reported
@LouisWe82530836 @JagexSupport Contact @harry_tech001 for help they can help sort out all kind of issues
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Fancy
(@AltFancy) reported
@only4ams @Jagex @JagexSupport The billing support on their website is actually top tier and really good service, try that.
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Gianlucca Agrella
(@Gianlucca47) reported
@JagexSupport i did, it got denied, like hows that possible? if im at same house, same isp, prob same ip too, like everything is same and it is being denied? i have lastest passwords with me, even nicknames, some PINs used on account, can i get any type of contact to resolve this issue plz
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Keya johnson
(@Keyajohnson15) reported
@S_C_U_M_O @JagexSupport So sorry about that,I know how you feel,this support service don’t really care to help out… Just contact @charles___help4 on Instagram he will help you get your account back
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Cage Temple
(@S_C_U_M_O) reported
@JagexSupport I ******* HATE RUNESCAPE customer service. my account was hacked and i want to make sure they dont have it ******* linked to another place jagex can you please check for me. im already pissed off that i was able to get hacked and didnt know i had to worry about that
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Maria Muniz
(@bleachbright01) reported
@bindianjones @JagexSupport i had some experience when my account got issues, I contacted the customer support team for more than a week, but they wouldn't reply me.....not until I got referred to @prohacker_eth on twitter and he helped me
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GGtoHH
(@GGtoHH) reported
@Livey_ @OldSchoolRS Sorry I woke up and chose violence. I think the skull effect nerf lowering the drop rate of the wildy weapons should have been fixed a long time ago. So fix it already. There have been so many changes that effect time rate one way or another but in light of the tp change; do it.
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crèche
(@OluwafemiGbade1) reported
@quaxlrs @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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darker
(@musa_mallamawa) reported
@quaxlrs @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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linda
(@lindaville001) reported
@lmoz123 @JagexSupport Okay I once had similar issues but Loyd_tech on instagram fixed my account...he's really good I recommend you try him....
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Carlos💙💛
(@CarIosadh71) reported
@OldSchoolRS No one is going to be able to play it because of broken servers and the guaranteed roll backs.
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Moisés Alberto B.C.
(@albert_okonor32) reported
@JagexSupport @OldSchoolRS ~Darwin The problem is that there is no support in Spanish, I would if I could remove the limit in the quest shield of arrav. Anything I can help you with, please leave me a message.
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******
(@osrsdark) reported
@JagexSupport you ******* ******* wanna fix lms? nice ******* update, there's still 10 people hiding every game and getting rewarded for it. you stupid ******* braindead monkeys
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Jack.
(@Dronabinoly) reported
@4ALLTHESIN Lowkey only discovered it because it was the login music for a RuneScape private server I used to play but I regret nothing that **** bangs
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Byrne Phillips
(@ByrnePhil1) reported
@bindianjones @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming account from the ban
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DAN🫶
(@DANIELI72411668) reported
@losbo17 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Benjamin LIM
(@investwithben_) reported
@RuneScape No please stop this immediately. Hope that you will listen to the community and remodify. This will not only demoralized current players but also crash the market.
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Oritoke
(@Orihchi) reported
@Fedex_truck @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Happy living
(@Happinessever9) reported
@heungmingrandad @JagexSupport Allenfixx on instagram is the one helping us Try him out there's nothing he can't fix!!