Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (65%)
-
Online Play (29%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
𝓛𝓾𝓴𝓮𝓑𝓑𝓐
(@LukeBBA) reported
@KcsRule @RuneScape no, its not knowing the scale of this issue, things happen, and things take longer than expected to fix. the fact they have to do beta testing proves it was a much bigger issue than they expected
-
Tristan Vandelanotte
(@tristanvandel) reported
@JagexSupport Idk how to delete my login credentials it’s all associated to my email. Also I’m on an hp computer my alternative account works though I’m not going to buy another computer just to attempt to log on to my account though this shouldn’t be happening in the first place.
-
Brenda Vic05
(@brendavic05) reported
@RealSaVageTV @JagexSupport I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this lady on Instagram she is fast and reliable, I think you should contact her On Instagram @allen_tech360
-
Vokara
(@VokaraRS) reported
Imagine being unbearably irate at the RuneScape team for the current login issues if your account is affected. You literally are having an aneurysm over pixels. Go outside bro lol
-
Demonheadge
(@Demonheadge) reported
@Buddy4611 @RuneScape I know it sucks but trust me. There's a good reason they don't update the new content until this error is fixed. Also players are always wanting jagex to fix bugs so this is what they wished for haha.
-
Zach
(@FaderrLUL) reported
@JagexSupport Hi there, aren't our original (pre-'10) login names meant to be 'reserved'? A hiscores-listed account exists that's using my original login name. Please correct me if I'm wrong! I can provide the username via DM if necessary. Thanks!
-
James Walter McIver
(@MciverWalter) reported
@JagexSupport Treasure hunter is so bad! Please fix it! Hardly anything good comes from it and I know it’s been manipulated. I ask that Jagex mods investigate.
-
BURN OUT
(@burnz_out) reported
@JagexSupport my alt acc just got locked and it says it been stolen HOW IS IT STOLEN IF its my own acc that i made on the same ip as my main acc ? also i dont remember the month i think i remember the year but not sure of that to who can i contact for this ? fix your systems plzz
-
D Scimmy
(@D_ScimmyOSRS) reported
@JagexSupport Hi, I just received a 1 year long ban for macroing? It says there is 100% undeniable evidence that I am botting/macroing when all I do is login to PK. I record everything and can prove that I do not use any illegal clients/programs.
-
sxdfxther
(@sxdfxther) reported
@RuneScape Where can we DM you about the accounts that lost progress but can login
-
Lithe
(@LitheOnYT) reported
@JagexSupport 1/2 I think I'm part of this Login lockout after taking a break for a week im greeted with the 'invalid password' and was able to change my password, and then be greeted with the same 'invalid password'. I havent got an email or anything regarding the fact
-
Kevin Duffin
(@OlympicSauce) reported
@JagexSupport what is going on with the account issues? I couldn’t log into RS3 so I made an OSRS and now can’t log into that one either. This is ridiculous
-
Dylan Collis
(@dylancollis14) reported
@JagexSupport hey it’s me again instead of the other issue now it’s saying I got the incorrect password but I changed it a little bit ago because it said that already so I know it’s right. Assuming not everything is fixed with the login stuff yet?
-
Fady Ghonaim
(@BlueTwitte) reported
@JagexSupport karma is bad... that’s what you get for refusing to help me and not caring to even fix my issue and many others as well. 15 years of gaming gone and you don’t care.
-
Nrgie
(@Nrgie2) reported
@RuneScape I have to say this. As much as im patient and appreciating all the work you guys put in to this, I also find it very very strange that a problem like this can even occur. Very dissapointed that THIS is a game I pay for.
-
Nrgie
(@Nrgie2) reported
@RuneScape I have to say this. As much as im patient and appreciating all the work you guys put in to this, I also find it very very strange that a problem like this can even occur. Very dissapointed that THIS is a game I pay for.
-
Tristan Vandelanotte
(@tristanvandel) reported
@JagexSupport It’s saying you may have used incorrect login info: account may be protected pending restoration. Idk I’m lost due to the fact that I just changed password and it still won’t work
-
𝓛𝓾𝓴𝓮𝓑𝓑𝓐
(@LukeBBA) reported
@MGosney1 @RuneScape rather them taking their time and fixing correctly than rushing and having more issues in the long run.
-
Invicta Mar
(@CantMe98) reported
@DwarfGamingInc @RuneScape Yes, however they are majorly focused on a fix before discussing such in it's entirety.
-
Rodrigo Tietjen
(@TietjenRodrigo) reported
I can't login to my accont anymore, already tried to "recover" it changing password but nothing happens. Can't login to client, to the site or to the mobile. Please help? My ingame nickname is CSharp dev @JagexSupport
-
Michelle Gosney
(@MGosney1) reported
@RuneScape Can you think of any other company, in any sector, that would stop users accessing their product? Never should have been an issue
-
BURN OUT
(@burnz_out) reported
@JagexSupport my alt acc just got locked and it says it been stolen HOW IS IT STOLEN IF its my own acc that i made on the same ip as my main acc ? also i dont remember the month i think i remember the year but not sure of that to how can i contact for this ? fix your systems plzz
-
Minde
(@M1ndaugas) reported
@RuneScape Question. I still getting that ''error loading your profile. Please contact customer support'' while trying to login (i can login into OsRs with that account). Do i need to submit another ticket or i'm good?
-
Rodrigo Tietjen
(@TietjenRodrigo) reported
On the client it says "Too many login attempts", and on the site it says "username or password incorrect", but it even asks me for the auth code before showing that, it's not incorrect for sure @JagexSupport
-
Cameron Lindsay
(@CamLindsayy) reported
@JagexSupport I have done this several times now with the right information, youre support team keeps denying it! What else can I do? I can’t access my account because I’ve lost the Authenticator, The registered email does not exist anymore and I’m paying for a service I can’t cancel nor use
-
DallyDaWu
(@WuDally) reported
@JagexHelpFrost @JagexSupport Osrs.. and the last time I logged in on a pc was a few days ago but it worked today but now it’s not working again...
-
BURN OUT
(@burnz_out) reported
@JagexSupport ok Jagex why does my second rs3 alt login info works on rs3 client but it does not work on the oldschool client i can log in on rs3 but not osrs
-
Mary the Misfit Toy
(@LadyMary_1) reported
@Demonheadge @Buddy4611 @RuneScape as one of the players locked out...I really do want them to fix this bug lol
-
Michelle Gosney
(@MGosney1) reported
@RuneScape Been enjoying skyrim so likely to cancel my rs sub, this has taken too long to fix. #movingon
-
Lithe
(@LitheOnYT) reported
@JagexSupport 1/2 I think I'm part of this Login lockout after taking a break for a week im greeted with the 'invalid password' and was able to change my password, and then be greeted with the same 'invalid password'. I havent got an email or anything regarding the fact