RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/28/2025 19:00

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (71%)

    Sign in (71%)

  2. Online Play (21%)

    Online Play (21%)

  3. Matchmaking (7%)

    Matchmaking (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • painfull2006 Jonny (@painfull2006) reported

    @JagexSupport Hello, I have lost a hardcore group ironman life due to a disconnect. Can this be restored?

  • MalakHelsing Malak (@MalakHelsing) reported

    @Kubaty_ @skill_specs @OldSchoolRS let me save you the trouble of replying with "thats just luring": People like that part too. Risk vs Reward. Not you, but others, like myself.

  • Common_Soul2 CommonSoul 🐺🐱 (@Common_Soul2) reported

    @JagexSupport Yes, so i've done this as well still no email. However I think there is a small problem? The email i'm using is connected to two accounts one of the accounts is one i've used before 2010 so I use its username to log in. Could this cause an issue?

  • G11_BBV G1 (@G11_BBV) reported

    @JagexSupport My issue is resolved, but if a player/customer is having issues read there message because you will see i was waiting 48 hours you absolute donut

  • Kappachino1337 Kappachino Kappason (@Kappachino1337) reported

    @JagexSupport Is there no way of talking to a real human at Jagex support? I've sent way too many tickets and it's taken over 4 days for my issue to still not be resolved. Surely waiting 48 hours for every ticket to just be met by automated messages, isn't the only way #OSRS

  • mugzee05 Anita Wright (@mugzee05) reported

    @JagexSupport I was hoping this was fixed, but I see tonight that it is not. I've been "too many login attempts for 30+ minutes. I wait 10 minutes between each login attempt, only use the RS client. I've closed the client, reopened it, and continually shut out of the game.

  • Eliatrope_Yugo 👑 Eliatrope King Yugo™ (@Eliatrope_Yugo) reported

    @RuneScape fix bug at arch first before they stream

  • danicire daniel cirera (@danicire) reported

    @JagexSupport I'm really grateful that you are answering so fast, my problem is that I don't have access to the old hotmail anymore, when I send the request, it's sended to my old hotmail, I've sended a few account recovery request, but doesn't seem to be answered, sorry for taking your time.

  • SacredClouds Keisha (@SacredClouds) reported

    @JagexSupport @JagexTyran @JagexTrident Hi. I believe I got keylogged. Can't currently login, says suspended for macroing. I sure hope that isn't the case. Can you check the RSN: Uniter. Thx!

  • FelipeAV99 Felipe Avila (@FelipeAV99) reported

    So... I have my RuneScape account for over 15 years, yesterday i decide to link it to my Gmail account, but when i tried to login in my Hotmail one(which my RS3 account was linked) it says i should confirm my identity by using an old phone number that i dont have access anymore.

  • 0rochiSamurai Mike Thorne (@0rochiSamurai) reported

    @MGerdauskas @RuneScape It's Bugged. There may or may not be a fix on the way, in typical Jagex fashion, complete radio silence on the matter.

  • Jacob4ta Jacob Zier (@Jacob4ta) reported

    @OldSchoolRS I continuously crash while playing the mini game on mobile. I have an iPhone 12 mini, which should have plenty of GPU for mobile. Typically play on 30 FPS for what it’s worth.

  • Common_Soul2 CommonSoul 🐺🐱 (@Common_Soul2) reported

    @JagexSupport Hello, I have managed to get my account details back and login by disabling authenticator, However I am unable to enable it again. Could someone please remove my account so no one can have ease of access to it? The account Username is "Commons Alt"

  • Swapping_Pro Dye (@Swapping_Pro) reported

    @JagexSupport I tried login into my almost 20 year old account which I used to swap for my friends from Osrs to Rs3 and vice versa. When logging in it said that my account was banned for real world trading. I always thought swapping was within the ToS. Please help!

  • josueguerra19 josue guerra (@josueguerra19) reported

    @JagexSupport i have a issue with my account, i play in my account like 3 days ago, and today when i tried to log in says i need a authenticator code (i don't ever enable this option) but when i tried to disable or reset my password i never get the email someone can help me?

  • point_respawn Respawn Point 🎮 (@point_respawn) reported

    @stanfanacc Twitter acts on these issues whereas #Runescape does not do anything in their own game. I've seen people like this IN GAME for YEARS harass and assaulted players repeatedly. However even with 100s of reports from players over the years, @Jagex refuses to act. 💰Matters Only!

  • Mnm9601 Marlon (@Mnm9601) reported

    @OldSchoolRS Other players that representing other city, Can attack that player. If they die they do not lose their items but to respawn back to the city they represent. (This will fix bots)

  • WisemanCoding Jack (@WisemanCoding) reported

    @JagexSupport No problem, could the ban be looked into hes adamant he’s only used runelite and the only plug in he thinks he could have been banned for was key remapping

  • IsoNoiR Isolde (@IsoNoiR) reported

    @JagexSupport IsoNoiR, or do you need my login name?

  • Quirknky Liv, snake oil inspector 🦆 (@Quirknky) reported

    Walking by the customer service desk of a Publix in Huntsville and I hear a clerk go “so have you ever heard of this game called RuneScape?”

  • Glanced_ Glanced (@Glanced_) reported

    @JagexSupport any chance you can help me with a gim issue? can you fast kick a banned player from my team?

  • Belinda03266561 Belinda a (@Belinda03266561) reported

    @JagexSupport Please tell me who I can contact to unlock my clan account. I did what Jagex Support suggested to change my clan account email and now it's locked. Thanks. Who can I message to help fix this?

  • FailSpawner FailSpawner (@FailSpawner) reported

    I’ve played 28 hours of RuneScape in the last 2 days I have issues when it comes to Grindy games. 😬

  • LeusDean Dean Mark De Leus (@LeusDean) reported

    @OldSchoolRS HiOSRS team.I would like to ask help in having my appeal for my ban looked in to. I really love playing this game i only have 1 account and it really helps with gettin away from the real world and i can run to osrs and play. Im sorry if i broken a rule. xdfaith5555

  • RorkeNathan Nathan Rorke (@RorkeNathan) reported

    @OldSchoolRS When is multiple characters on one account going to be an account service?

  • Jacob4ta Jacob Zier (@Jacob4ta) reported

    @OldSchoolRS I continuously crash while playing the mini game on mobile. I had an iPhone 12 mini, which should have plenty of GPU for mobile. Typically play on 30 FPS for what it’s worth.

  • JacobFleck2001 Shilo_Smith7 (@JacobFleck2001) reported

    @JagexSupport I am having trouble trying to login to my old account for RS3... I know my username which is Shilo_Smith7 and the password but it keeps saying my appeal was denied all because I don't remember when I created my account. I've had the account for years. Please help me

  • Kubaty_ Jakub (@Kubaty_) reported

    @MalakHelsing @skill_specs @OldSchoolRS Whats your idea for „decent content”? Pvp is literally supposed to be fighting between each other, the fights are the decent content and you already have all you need for that. The problem lies within the players, not the game content. There is no new content that will revive pvp

  • NivekBel Kevin Maes 👀 (@NivekBel) reported

    Someone linked his #RuneScape account to my Steam account. When I sign in with my Steam account on the RS website it says recover. Please, unlink that account so I can link my RS account @JagexSupport

  • MateoEIizondo Mateo (@MateoEIizondo) reported

    @Clueing_Rs @RuneScape PC far from router? If it's your internet provider, you usually have to give em a call and theyll give the signal a boost. Usually what they did back then when I was with comcast. Now I have at&t fiber and no internet issues.