RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 09/16/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (10%)

    Online Play (10%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (5%)

    Game Crash (5%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Sign in
CanadaGaspé Sign in
CanadaRegina Online Play
AustraliaMelbourne Sign in
CanadaLangley Sign in
GermanyKitzingen Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • mjripshotz mj (@mjripshotz) reported

    @boopchello @OldSchoolRS Your servers are a ******* joke, any respectable company wouldn't leave a game completely unplayable. Can you stop giving us content NO ONE ******* wants and fix the god damn ******* servers you stupid ******* *****, thanks.

  • JukinNoobs Joseph Nieporte (@JukinNoobs) reported

    @JagexSupport Issue with linked accounts, please help. Instead of linking my gmail it decided to create a new account. :( How do I fix this?

  • AdriianFtw AdriianFTW (@AdriianFtw) reported

    @Barkingdogs9 @Steelcryo @OldSchoolRS Let them fix what they’ve been promising for years… starting with account security then we’ll talk about potential updates.

  • Barkingdogs9 Barkingdogs (@Barkingdogs9) reported

    @Steelcryo @OldSchoolRS Tutorial island teaches you to chop a tree and fish shrimp. Other than that figure it out. As experienced players we all have prior years knowledge of what the end goal is for our account before we even login most cases. A new player does not have that sense of goals or direction

  • Barkingdogs9 Barkingdogs (@Barkingdogs9) reported

    @Steelcryo @OldSchoolRS Here’s the issue. From a person or player with prior RuneScape experience, it makes total sense. If you’re a real brand new player never touched the game, it makes no sense. You have no clue about diary tasks, minigame, quest rewards, account build types, etc… so it doesn’t help

  • TIMKirkwood6 TIM Kirkwood (@TIMKirkwood6) reported

    @OldSchoolRS fix the ******* bubbles in the ahka room maggots its ******* bullshit to die after 20 minutes in the raid because there "True tile" is 2 ahead of the animation and based on account positioning to spawn location its completely unavoidable its not right

  • BoldGogla Gogla (@BoldGogla) reported

    @OldSchoolRS it's a perfect time 2 fix 2.2k servers

  • Barkingdogs9 Barkingdogs (@Barkingdogs9) reported

    @Steelcryo @OldSchoolRS I think it’s actually both. I don’t know the days specifics but my assumption would be that #1 there is an issue of getting people TO the game. #2 is what you said of after they get there, keeping them around. Again the psychologist is incentives solves that issue in part.

  • DxxmyGlxxmy_ . (@DxxmyGlxxmy_) reported

    @OldSchoolRS Don’t care + didn’t ask + fix pvp + L

  • TIMKirkwood6 TIM Kirkwood (@TIMKirkwood6) reported

    @JagexSupport fix the ahka room *** bubbles already 25 each hit and there animation is 2 tiles behind true tiles you litterally wipe at the **** once every 2 runs for no ******* reason maggots????? how are you meant to avoid it not all of us are streamers on crystal ****

  • Barkingdogs9 Barkingdogs (@Barkingdogs9) reported

    @JagexLight @Sick_Nerd @OldSchoolRS (3/X) A real brand new player in this game is basically thrown into lumbridge with no sense of direction whatsoever. That is the main issue. Giving those players “hey go try these activities that help you get to your X account build” will increase retention.

  • C0NTAINING Tony (@C0NTAINING) reported

    @KINGKONGl34 @mewupoops @imblubbing i dont sees fixes or improvements or new way to sign in or phone app updates the on real road maps.. Yes , runescape updates the phone app 24/7

  • master1skill Master1skill1 (@master1skill) reported

    @JagexSupport @JagexAsh i tryed that allready, but sadly there is no email incomming in to mailadress. Any further tips how i could solve this problem?

  • JukinNoobs Joseph Nieporte (@JukinNoobs) reported

    @JagexHelpFrost @JagexSupport So I tried to see if my accounts were linked on the mobile app, logged in and it instead created a new character. I went to "My Account" on runescape to try and then link my existing account with Google for faster login. It wouldn't allow that.

  • AdriianFtw AdriianFTW (@AdriianFtw) reported

    @skill_specs @OldSchoolRS Well based on recent months/years; Jagex hates the player base, devs have been gaslighted into thinking they’re full time pro gamers/streamers, membership costs went up and the server stability went down… Jagex still can’t fix the basic security needs… Jagex is killing OSRS

  • MrsStututu MrsStututu (@MrsStututu) reported

    For a game that has so many issues with scams and everything at the time of someone needing help its hard to come by, after playing this game for 2+yrs and membership the whole time all i ask is to have someone reply to a lost item claim please explain? @JagexSupport

  • C0NTAINING Tony (@C0NTAINING) reported

    @KINGKONGl34 @mewupoops @imblubbing i dont sees fixes or improvements or new way to sign in or phone app updates the on real road maps.. Yes , runescape update the phone app 24/7

  • blake16044319 blake (@blake16044319) reported

    @JagexSupport Thanks to lack of customer service and a incredibly bad system I have been locked out of the account as the original owner just after recovering it and removing the other persons authenticator as I tried to reset authenticator to myself and it's instantly set it back to hackers

  • Aisha07372257 Aisha ☮️ (@Aisha07372257) reported

    @MyHandsDontWork @OldSchoolRS I also encountered similar issues support service were just useles @LordHelp007 helped.

  • Barkingdogs9 Barkingdogs (@Barkingdogs9) reported

    @Steelcryo @OldSchoolRS Now jagex’s response has been “well we want to give our players the opportunity to come up with their own journey”, the issue with that is, if they don’t even know how to play the game, or what even is possible, then there is no imagination to put a journey into.

  • TheKraaagoth Kraaagoth 🕙 (@TheKraaagoth) reported

    @boopchello @OldSchoolRS Mate all you did was blast people who never did **** to you because of a reasonable issue that, can be fixed, I understand your displeasure, I have the same issues sometimes myself, but this ain't the way.

  • TIMKirkwood6 TIM Kirkwood (@TIMKirkwood6) reported

    @JagexSupport FIX THE ******* AHKA BUBBLES ALREADY 2 TILES AHEAD OF THERE ANIMATION WITH TRUE TILE AND YOUS ******* THINK ITS GOOD ENOUGH?????????? ******* DOGSHIT

  • Leavies ˗ˏˋ 𝙅𝙤𝙚𝙮 ˎˊ˗ 🪴 (@Leavies) reported

    @rswillmissit @JagexBlkwitch Basically all of Runescape 3. A miss match of years of content. 🥸 With our current style: flat clay textures that glitch and don’t match with the character model or older content. 🫠

  • AzzyBen Azzy_Ben (@AzzyBen) reported

    @yeshello12345 @Jordand17278049 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!

  • Mr__Bic Mister__Bic (@Mr__Bic) reported

    @OldSchoolRS Fix server stability/quality before trying to bring in new players. New players aren't going to want to play if the server quality is poor.

  • MyHandsDontWork MyHandsDontWork (@MyHandsDontWork) reported

    @OldSchoolRS considering all these new accounts are going to be made, SURELY there will be an update to account security? i’ve seen far too many posts regarding accounts being hacked, even though they have 2FA. the only option you offer us for security is broken, it’s time to fix it.

  • Arislash Arislash (@Arislash) reported

    @BaamfRS @OldSchoolRS how many more until you fix the most fundamental function in your game

  • 0IdSchoolRS Old School Runescape (@0IdSchoolRS) reported

    @LawrenceTheDev1 @OldSchoolRS You will soon be able to log in to all your accounts with 1 login, but for a membership fee for each account :) (im obviously a fake account) But they unironically told us this already xd

  • TIMKirkwood6 TIM Kirkwood (@TIMKirkwood6) reported

    @OldSchoolRS fix the ahka room bubbles first before releasing any content its ******* complete bullshit to wipe after 20 minutes because its like a ******* party and your in the middle

  • C0NTAINING Tony (@C0NTAINING) reported

    @KINGKONGl34 @mewupoops @imblubbing i dont sees fixes or improvements or new way to sign in or phone app updates on the real road maps.. Yes , runescape updates the phone app 24/7