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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Needles
(@DukeNeedles) reported
@RuneScape Any word if Claiming the 2 day membership code is broken. Been trying to claim mine for about an hour. Just keep getting an error message.
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.
(@ReapzyRs) reported
@JagexSupport Bought a bond on main account for an alt, claimed it for the code but whenever i try to enter the code i keep getting an error message. Is this a know issue?
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Frank Leo
(@medavroog) reported
@JagexSupport #RuneScape For 2 weeks now , I am unable to login my account on the RuneScape site . Continued to get "Error 1020" , I have tried all the "fixes" found on the net from clear chache to delete history as well as even using paid vpn ... all failed . I need to login asap .
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Jordan Brewer
(@JsBrew3r) reported
@JagexSupport Thanks for your reply, however I understand what's required. The problem is it asked for things like my internet provider at the time etc. It was 7 years ago I can't remember?
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Nathan Pickles
(@pickle___o) reported
@JagexSupport Wasn’t having issues on mobile…
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Anthony Giefer
(@TheReal_Twin_ii) reported
@JagexSupport please advise, DM me or something, I am having an issue claiming the 2 days free membership for my ironman. I get an error saying "oops, something went wrong. Please try again later" tried 3 times in 2 hr span.
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CommonSoul | Vtuber | 🐱 🐺
(@Common__Soul) reported
@Pangoliravioli @OldSchoolRS No it came up with like a package error when I got dc's. I was entering a puzzle room, the screen was black for a long time then next thing I knew I was on the login screen.
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🇺🇸Kellann🇬🇾🇺🇦
(@KellandAllen) reported
@RuneScape Let me redeem my 2 day code please. Errors get us nowhere.
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kemal kilic
(@KemiKalBerry) reported
@OldSchoolRS Also guys instead of going to the trouble of generating a million ocdes for 2 days membership you should've just added it to everyone I mean non members felt the blunt too so maybe give them a month it'll get you more players bse pay :) and game time if you want better top10 plus
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marmalade
(@omar33332ba) reported
@DiverseTooDank @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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David Monteigas
(@DavidMonteigas) reported
@RiichardRs @JagexSupport I'm having the same issue. I've tried multiple membership passcodes, and tried it several times but no success. Please help, stuck on FSW requires membership screen @JagexSupport
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marmalade
(@omar33332ba) reported
@BenjeSkills @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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papio
(@itPapio) reported
@JagexSupport ayo i cant redeem my codes, keep getting errors }:
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sandra turk
(@sandee0817) reported
@TGecevicius @JagexSupport When my account was hijacked It was KODATECHK on Instagram that helped recover it You can inbox him explaining your problem and it would be sorted out in no time
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Jake Runelite
(@JakeRS_UwU) reported
@JagexSupport i've broken no rules? i'm litrally trying to get you lot to look into it, But its obviously you made a mistake and cba to even make the effort.. Main reason RS3 is dying.. Lazy **** mods who take ur money fast.. but has ****** customer services that dont give a **** about the eco
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RenderSoft
(@RenderSoft) reported
@Bewear1835 @OldSchoolRS I imagine they've released too many codes at once and everyone is swarming to claim them. Either that or they've been DDOS'D again
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Chase
(@chase49203) reported
@JagexSupport I got the account back my issue is it’s permanently banned without the option to appeal and iv out so much time and effort into this account for a pshing scam to take my account from me they already stole everything off it
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Kittyfoxfire
(@kittyfoxfire1) reported
@JagexSupport @AndreL58760765 @RuneScape Dorothy I too am getting the error message. I have attempted 7 times. There is no time added to my account. Please advise.
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RiichardRS
(@RiichardRs) reported
@JagexSupport Having a few problems, I got a membership password with a bond and its been a few hours and i still have not received it. ALso when i try to use my 2 day membership password on my freshly made FSW acc it just says oops, something went wrong. and doesnt give members.
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Mirkelam Belet
(@belet_mirkelam) reported
@JagexSupport Hi there, I have premier membership on my account but I have no access to premier benefits. I don't remember buying regular membership and I only had premier membership, what is the problem here? I still have membership available, just not premier. Thank you.
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Frank Leo
(@medavroog) reported
@BarnesRickii @JagexSupport What was the fix he suggested for your case ? ... perhaps I can try it .
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SubbyH
(@SubbyH1) reported
@OldSchoolRS can you look into a ban for me... on the account 9 x p i have not broken the rules since being banned before and i do not know why i have been perm banned. All my offences were minor and rules were not broken. As i have paid for memebership i would like proof.
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Glenn
(@Glexz0rr) reported
@Simoncreasey9 @JagexSupport Had the same problem 2 months ago, still banned and nothing I can do about it -.-
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Austin Bell
(@Sh0wYaH0wda) reported
@Sniperbds4 @SullivanD1995 @RuneScape Ryzen 3 2200g and I switched from the standalone rs.exe to their launcher because I thought that would fix the issue but that didn’t. And as soon as I see a update available for the ryzen, adrenaline software program and the drivers I update immediately.
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Sаl🌈
(@Highonscape) reported
@JagexSupport I already sent one, and I also sent one few weeks ago. Still didn’t resolve my issue!
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Julian
(@Julian260459871) reported
@JagexSupport Still can’t redeem any membership passcodes, just getting a error page? Please fix
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marmalade
(@omar33332ba) reported
@94_alexandrem @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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marmalade
(@omar33332ba) reported
@headhunter451h1 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Pango
(@Pangoliravioli) reported
@OldSchoolRS Damn. I won't be able to blame my Vanstrom fight on lag anymore and I'll just have to admit I'm bad at the game.
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David
(@Davidwavy01) reported
@Highonscape @JagexSupport why not contact Brandon fix on whatsApp to help you out with this phone digits +2349065217468 he got mine fix some days ago