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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Miller
(@TimMill88222135) reported
@JagexSupport So I paid $75 for a year of membership to have you guys release an update that makes my game freeze and crash when ever I even try to load the game and when I get In the game if I walk it freezes and crashes...... This is unacceptable I either want my money back or my game fixed
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Buky Badass
(@BadassBuky) reported
@OldSchoolRS wtf is this ****. fix pvp
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Michael Miller
(@TheSentinel71) reported
@RuneScape Have you fixed the game yet? Tried farming and farming spots blink with every produce yielded. Opened up fairy ring tele system and the whole thing blinked FAST and then client crashed! Your game is broke, for some. Time to fix it!
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Adrian b
(@403_307) reported
@JagexSupport Im having multiple issues right now, feel like its an attack and i need contact with someone who I can work thru these issues with.
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Adrian b
(@403_307) reported
@JagexSupport To many login attempts on multiple accounts. Cannot login on webpage and error occurs after 2 attempts. can login on mobile. Please help
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HarleyQuinn
(@HarleyQ36581501) reported
@RuneScape Come on, Runescape. It's been well over 24 hours, graphics are still messed up. Fix your ****! Or even launch a freaking bug fix/in-game update to this.
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Andrés
(@Andrs48736701) reported
@JagexTyran friend I have a problem with my runescape account that they banned me without me doing anything wrong I have 1 year with my account and I don't see why they took it away
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Austin
(@DiogunRs) reported
@JagexSupport I have had the "too many login attempts" for 2 days now and nothing is working. I have tried multiple networks and everything on the support website. IGN ReaperDiogun
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Alec
(@Alec27186008) reported
@JagexSupport Hello, I hope you can help.. every time I try to log into my account I get too many login attempts yet I can log in on mobile? Any idea what I can do?
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Your Local Kj
(@thatonekj) reported
@JagexSupport Ive tried, the error is still present
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Ange
(@Ange_vash) reported
@JagexSupport I've been getting the "too many log in attempts issue" on my account and have tried using mobile data to log in and still no luck. Any advice ? I am worried that my account is being hacked
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Jay
(@Jay37735864) reported
@OldSchoolRS Please fix the S pen issues with the camera on Samsung note devices.
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ruben lara
(@rubenla43260494) reported
@JagexSupport I haven't broken the rules, I never would. Please, if you could review my account one more time, I assure you that I will not fail you in the review. I want my account back, a lot of time invested seems very unfair, I need your help.
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Strict
(@Strikter_) reported
@JagexSupport and I'm telling you that you're bullshitting me because I've never broken the terms of service, and the fact that you're telling me it got investigated proves that you only care about helping people when they're public figures. Lost my service altogether and others with me.
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paul mckerry
(@MastrShafter) reported
@RuneScape enough is enough how long before you fix the freezing issue on rs3 i log in 10secs later it freezes, cmon jagex get your act together who gonna pay for premier when the game constantly freezes
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Tarik
(@TarikBM) reported
@JagexSupport Hello Fiffty, this didn't work, now I appear to have two accounts with the same login email. I just paid for membership for the one I can't seem to access now, could someone please help me?
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FroggyThresh
(@FroggyPhresh) reported
@JagexSupport As expected, the hijackers appealed and now have my account again. I tried to send in an appeal request but now I'm getting denied? Error code 15, this request was blocked by the security rules.
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Cpt Ragnarok
(@Cpt_Ragnarok) reported
@JagexSupport Can you ask the dev team looking into the current issues, to take a look at the minimap. Seems like it's either one of the causes or linked to it. Went from epilepsy rave party to crash simulator with warmfix.
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Zema 🕹
(@KevoZema) reported
@RuneScape Your game keep crashing fix it
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Mr.Percutoranal
(@Percutoranal) reported
@JagexSupport Hi, yester i by some bonds in osrs, and i still waiting for that... soo can you help me with this!? im soo upset with the service.
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Marc Lindorfer
(@LindorferMarc) reported
@JagexSupport Hi, I tried to setup a normal email as a login instead of a Google account. I couldnt get it to work, because it said that only my registered email was changed. As a last resort I tried to unlink my Google account and now I cannot access it at all. Please help :(
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revy
(@revsweetpeas) reported
@RuneScape My game still will not load properly!! The glitching would make an ill person go into fits! What is being done to correct this problem???
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randall marshall
(@randall96012358) reported
@JagexSupport What ******** did you do with the new update and why does it make my game crash every 3 minutes. Let me remove shitty updates if you can’t make them work
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junebug312
(@junebug3122) reported
@RuneScape Please fix runescape. Since yesterday, Everytime I log in after about 5 to 10 minutes it freezes up and I need to reload. I have re downloaded the client thinking it was that. I've checked all my workings. Other peeps r saying the same thing. Please fix it. Ty
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Yaray Morillo
(@YarayMc) reported
@JagexSupport Your flag system again seems to have some troubles. i've been banned again for no reason! its not only me tbh. Haven't trade 1 gp to anyone.. Last time it was quashed, i hope you fix it soon. Traiblazer its so fun and its going on, take alook before it ends thanks
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Jay sharpe
(@in_the_end70) reported
@JagexSupport hi all just a quick report back, the game client seems to be crashing a lot less than it was, however, i have noticed that runescape ia using 97%of my gpu on high graphics, which it never ever hit that hit on ultra (at most 60ish% on ultra) is this the issue??maybe?
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Toby
(@toby_kerslake) reported
@JagexSupport hey someone is trying to force log into my account and is coming up with too many log in attempts i have changed my password 3 times and it still wont let me get in is there any way u can change the username login so i can log in
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Zema 🕹
(@KevoZema) reported
Fix your game it keeps crashing @RuneScape
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Jay
(@Jay37735864) reported
@OldSchoolRS Fix the camera issues using the S pen please
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Legendary Robb
(@Heroic_Robb) reported
@chrissennello @RuneScape Yes, I have had the same issues too. Crashing upon going to any place, graphics of various objects flickering or not loaded in, and not even being able to load the game in. And my graphics drivers are currently updated. Attempted to use suggested settings, didn't really help me.