RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/13/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (28%)

    Online Play (28%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • BadmanBrooks Bilbo_RS (@BadmanBrooks) reported

    @JagexSupport Could i get some assistance in regards to my account being recovered, and afterwards locked. I am unable to unlock it as i have been locked out of the service it seems, and the reset password link that i am getting in my registered e-mail has expired. 1/2

  • emilywillisxexo Emily Willis (@emilywillisxexo) reported

    @charchardubs @JagexSupport If you having trouble with your account I suggest you contact @utopiantechh, they are so professional they work with so much intelligence they render the best and most discreet and safe services, am sure they can help

  • emmanuels36 Nobody (@emmanuels36) reported

    @TremmelJoshua @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @QTraey helped me get regain access to my account✅

  • Buttcluck Aidan Dickson (@Buttcluck) reported

    @JagexSupport twitter's character limit is too short to retype all my previous tweets, which are really just 2 issues with the account. Authenticator I didn't set stopping me from logging in, and emails not coming from Jagex. Email account is working fine outside of jagex emails.

  • emilywillisxexo Emily Willis (@emilywillisxexo) reported

    @charchardubs @JagexSupport If you having trouble with your account I suggest you contact @utopiantechh, they are so professional they work with so much intelligence they render the best and most discreet and safe services, am sure they can help

  • Olivia37259008 Olivia owen (@Olivia37259008) reported

    @Bobby_DTD @JagexSupport Hey, i saw your comment, don't panic, i had same issue but with the help of @NEEDED__HACK Here on Twitter He got my issue resolved. He's legit and trustworthy

  • Olivia37259008 Olivia owen (@Olivia37259008) reported

    @charchardubs @JagexSupport Hey, i saw your comment, don't panic, i had same issue but with the help of @NEEDED__HACK Here on Twitter He got my issue resolved. He's legit and trustworthy

  • TheValiantOne2 The Valiant One (@TheValiantOne2) reported

    @JagexAsh Are there any plans to fix the issue with the Steam client where logging in bypasses the 2fa system? Even logging in with Steam should require you to enter in a runescape 2fa code to be more secure.

  • Chloe94710396 Chloe (@Chloe94710396) reported

    @JagexSupport People have found a way to crash people at corrupted creatures by not using feathers, aggro all of them and make it so they stay at 1 hp and you cannot kill them no matter what. got crashed by a dude named Cozza B. Got upset and left, making it so they could crash.

  • TomCrowther13 Tom Crowther (@TomCrowther13) reported

    @MrMaverickk @JagexSupport I have had this exact same issue just now. logged in after 2 days of inactivity to find all valuable high end gear gone, my entire cash stack. bank reduced from 200M to 8.8M.

  • EuraMiller206 EuraMiller206 (@EuraMiller206) reported

    @Korii_Music @JagexSupport What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to Unihackspyyyy on Instagram and within a short period of time I got my account issue resolved

  • Anitajasper1 Anita jasper (@Anitajasper1) reported

    @JagexSupport @TremmelJoshua My account also got hacked and support service aren’t doing anything about it, so I contacted mic_tech02 on Instagram he successfully retrieved my account today, he’s legit and reliable.

  • BucareFC Bucare FC (@BucareFC) reported

    @cole_dylan9 @JagexSupport I had a similar issue with mine few days ago, it was for me through the help of @techshine0 you can contact them for help

  • Olivia37259008 Olivia owen (@Olivia37259008) reported

    @charchardubs @JagexSupport Hey, i saw your comment, don't panic, i had same issue but with the help of @NEEDED__HACK Here on Twitter He got my issue resolved. He's legit and trustworthy

  • ibrahimkamal_52 Ibrahim Kamal (@ibrahimkamal_52) reported

    @pepperkenobi @JagexSupport What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to Unihackspyyyy on Instagram and within a short period of time I got my account issue resolved

  • Moose1495 Moose (@Moose1495) reported

    Only the OG runescape players type in their OG usernames and not their emails for the login. it me, im OG

  • Anitajasper1 Anita jasper (@Anitajasper1) reported

    @HabboCiay @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted mic_tech02 on Instagram he successfully retrieved my account today, he’s legit and reliable.

  • Patrickkeary Patrick keary (@Patrickkeary) reported

    @RuneScape any chance someone could take a look at why telly grab is not working in mage training arena last thing i need to comp but cant finish because the spell doesn't work in mta

  • fluffyfadeyy FLUFFY FADEY (@fluffyfadeyy) reported

    @NicholasDarr @JagexSupport I suggest you reach out to @QTraey ,they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅

  • Bobby_DTD Bobby (@Bobby_DTD) reported

    @JagexSupport I can’t change my email because it just sends the idiot who hacked my account a reminder that he succeeded. I literally just need someone to take 40 seconds out of their day to actually look into my issue

  • dannlwebb Daniel Farrell (@dannlwebb) reported

    @JagexSupport Hi, I have an issue involving the Slug Menace Quest, after dying with the pages for the quest I am unable to obtain them again from the npcs, deaths coffer or at a stretch, the wise old man and therefore unable to complete the quest. Please help! RSN: iDoWellKidd

  • emilywillisxexo Emily Willis (@emilywillisxexo) reported

    @elshocko2 @JagexSupport If you having trouble with your account I suggest you contact @utopiantechh, they are so professional they work with so much intelligence they render the best and most discreet and safe services, am sure they can help

  • TomCrowther13 Tom Crowther (@TomCrowther13) reported

    @JagexSupport I left my account for 2 days, and I log back in to find my bank has been reduced from 200M to 8.8M. I never received any kind of login attempt notice, and if it had been attempted from a different PC other than my own, why did 2 Step Authenticator not prevent the login. #osrs

  • GraceSc68760264 Esther Anderson (@GraceSc68760264) reported

    @HabboCiay @JagexSupport My account also got deleted and support service aren’t doing anything about it, so I contacted mic_tech02 on Instagram he successfully retrieved my account today, he’s legit and reliable.

  • shawnRi76148076 shawn Rice (@shawnRi76148076) reported

    @JagexSupport Hey there any update here? I would love to get myself my account back and able to login

  • GraceSc68760264 Esther Anderson (@GraceSc68760264) reported

    @Travis59783084 @RuneScape My account also got deleted and support service aren’t doing anything about it, so I contacted mic_tech02 on Instagram he successfully retrieved my account today, he’s legit and reliable.

  • LoneWitchGhost 𝖌𝖍𝖔𝖘𝖙 𝖔𝖓𝖑𝖎𝖓𝖊:// 👻🖋️ (@LoneWitchGhost) reported

    @chubbyemu Your problem started at RuneScape

  • zemmix_ Anthony (@zemmix_) reported

    @fennexiis @ByteStix I'd love to get back into Runescape and OSRS, but I've hadmixed experience with Jagex over the years. I stopped playing one account for about a year, went back and it was banned. Was using a secure email and they stills aid it was botting. Never had that issue wtih any other MMO.

  • emilywillisxexo Emily Willis (@emilywillisxexo) reported

    @Bobby_DTD @JagexSupport If you having trouble with your account I suggest you contact @utopiantechh, they are so professional they work with so much intelligence they render the best and most discreet and safe services, am sure they can help

  • fluffyfadeyy FLUFFY FADEY (@fluffyfadeyy) reported

    @hoodisallgood @JagexSupport I suggest you reach out to @QTraey ,they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅