RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (100%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Cuernavaca	Sign in	3 days ago
Pristina	Sign in	4 months ago
Drammen	Sign in	5 months ago
Avondale	Sign in	5 months ago
Sussex	Online Play	5 months ago
Cuijk	Sign in	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drip E (@XUser1112) reported 6 seconds ago

  @OldSchoolRS Cool, Deploy a hot fix for all the false bans your broken anti-cheat has handed out the past year now.

• 
  Embrees (@EmbreesBurner) reported 2 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Fkgkgmg (@baldeggrs) reported 6 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  dumbdumb (@dumbdumbRS3) reported 6 minutes ago

  @JagexSupport @RuneScape Don't you hate how Jagex treats u like a child and automatically checks for newer graphics drivers everytime you login?

• 
  chris (@dondon7171717) reported 11 minutes ago

  @abdulla77783475 @OldSchoolRS a bug is an issue with the game that wasn't intended, being able to ruby bolt it was never intended. the contract is essentially telling you this one is to test your ability with melee, red x also a bug that should've been fixed ages ago but 500 baba without it is just a rng wipe

• 
  Livvyyapperz (@LivvyPersonals) reported 12 minutes ago

  @xdroflhaha @einrodd @OldSchoolRS I don't play runescape anymore :) Also even if I did, and if I didn't have a single 99, it still wouldn't change the fact that you're a little crybaby snowflake triggered over rainbows. That's a you problem.

• 
  Dvnt (@ScumDvnt) reported 15 minutes ago

  @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

• 
  6nches (@6nchesTV) reported 19 minutes ago

  @OldSchoolRS Ya there is defo issues… cant alch or open clan chat without connection lost

• 
  🍞 (@VelvetBanana69) reported 22 minutes ago

  @Squinttz @OldSchoolRS Imagine doing Soul Wars to begin with. What are you, a bot? Better yet, imagine having a dogshit 2 defence account and still begging for them to fix your mistakes months after it happened

• 
  Hearte (@xHearte_) reported 22 minutes ago

  @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)

• 
  squashmvp (@squashmvp) reported 25 minutes ago

  @OldSchoolRS Oh hype. I forgot about the poll part tbh but vote wouldn't have mattered anyways 🥲 two things tho. Can you fix the shirts from trouble brewing so they don't have weird cuts? That's it. There's no 2nd thing.

• 
  Brandton Graffin (@BrandtonGraffi2) reported 26 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  Harlequin of Nesessity (@IrreveriQuin) reported 28 minutes ago

  @JagexSupport @OldSchoolRS whats the recommended fix for the DC error "too many logins from your address?" should I stop buying bonds and playing multiple accounts? i did, but now i lose an entire round of wintertodt playing with my bf. we live together, can we not play together?

• 
  Dainius (@Bernelis88) reported 35 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  jim smith (@mcart49014) reported 36 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  JB 22 (@JBellingham22) reported 38 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  Nems (@vNemss) reported 39 minutes ago

  @JagexSupport @behemethnews My max account got hacked! I took a bit of a break after remaxing, when i tried login back in a few days after my account was disabled, tried recovery but didn’t work none of my emails have accounts to them… lost 3 other accounts that were on launcher

• 
  Sin (@asinfulqt) reported 39 minutes ago

  @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

• 
  Luna🐾🐶 (@LunaEtAstrum) reported 41 minutes ago

  @OldSchoolRS will this fix the latency on the pride event launch this year

• 
  JustGeoffrey (@FeGeoffs) reported 41 minutes ago

  @OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago

• 
  Krogh (@krogh_rune) reported 46 minutes ago

  @OsrsF2PBots @Wollesosrs @OldSchoolRS If you base your opinion off how corporations act, you’re the problem 🤡

• 
  David @ Japan! (@1davidj) reported 48 minutes ago

  @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

• 
  Desper (@Desper_RS) reported 51 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  Eleonora Rihana (@oppressedchild) reported 53 minutes ago

  @Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit

• 
  David @ Japan! (@1davidj) reported 54 minutes ago

  @OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?

• 
  Mudkip (@Cylis_x) reported 56 minutes ago

  @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

• 
  Louisianimal (@The318Louisiana) reported 56 minutes ago

  @OldSchoolRS explain why bums get awarded ENH at 200kc or less but people that actually grind the game get ****** and end up 2x or 3x dry. Needs to get investigated because it’s ******* ridiculous. Fix your dog **** game before it isn’t a game anymore

• 
  Antique (@OGAntique) reported 59 minutes ago

  @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

• 
  jim smith (@mcart49014) reported 59 minutes ago

  @JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it

• 
  Mike Oxlong (@MikeOxlong1973) reported 60 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!