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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jesse Henke
(@Henke48J) reported
@JagexSupport I can't even fill out the form properly because I can't remember the email attached to it. All I can do is attach my email for my alt but I'm guessing this is the main problem since its not the same email that is attached to the account in question. I'd just like my main back.
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Don Pedro
(@DonPedr34149230) reported
@JagexSupport This is what comes up when I try to put in a lost items claim. "We're unable to return items lost in Old School due to technical limitations. This includes items lost to a bug or connection issue." I'm only interested in the one expensive item I lost from this hijack.
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Farouk
(@ZamaniOfficial) reported
@Jeromecoffee12 @JagexSupport Message @Lytechcyber to fix your account now
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Alpha
(@Alpha61269165) reported
@IzakMcGregor @JagexSupport @Vlumondoxa Reach out to litetoolx via IG he'll fix it immediately
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papo
(@papo46643569) reported
@JagexSupport you need to fix rs3 the drop is broken i bought 600 Ascension Keystone Tertius and i not getting drop from signet 3 . it being over 10 ******* days and i not getting that drop . ill uninstall this bug drop
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**** Chan
(@Dong_Chan00) reported
@JagexSupport @Jagex @OldSchoolRS Went from an "Isolated Instance" to "Known Issue". Hopefully you guys can figure it out, as I submitted a month ago. My issues started with the release of Guardians of the Rift. I was also one of the many players that could not finish the quest. Any coincidences there?
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Valencia
(@XValenciaz) reported
@JagexSupport I've been sending tickets like crazy, doing everything you guys tell me to do and still nothing. I was told to use an email address I have access to and that username in my previous tweet is not mine! I've been trying for a while now. Fix this!
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Sokaido
(@Sokaido2) reported
@The_Brocky @JagexSupport Dm @Lytechcyber now to fix your account immediately
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🧝🏻♀️Elfie🧝🏻♀️
(@xElfieGamer) reported
@JagexSupport Why is the MH shadow glaive auto attacking when using any dual wield weapon even if not using a glaive or having one in my inventory? Issue only occurred today.
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Farouk
(@ZamaniOfficial) reported
@TofiRofi @JagexSupport Text @Lytechcyber now to fix your account immediately
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Slabs mcdabs
(@SMcdabs) reported
@MinnickRS @GreenAdio1 @OldSchoolRS How do you figure when people could box an NPC just a few months ago until they logged out. Pvp is dead bc new ppl start and have no **** against sweats and clients so they quit or go back to pvm, so wild is all sweats and clients, a slowly dying community. Content won't fix it
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banaani maito
(@MaitoBanaani) reported
@GreenAdio1 @OldSchoolRS if you're dying as a pvmer in 2022 outside of getting piled by 10+ people 3 minimaps away from singles, it's completely a you problem
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Jagex Support
(@JagexSupport) reported
@Dong_Chan00 @Jagex @OldSchoolRS Hi! as previously stated, it is now a known issue which we're currently looking into and we're unable to say exactly what the cause is right now. Thanks! - Pixel
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Steven Philpott
(@StevenPhilpott2) reported
@JagexSupport i have applied for an appeal, how long until my paid for membership alt gets unbanned? you can look at logs of recovery periods when authenticators were set up that I was obviously hijacked during the time period i got reported. please fix,
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Tsujack
(@tsujack) reported
@JagexSupport Might want to crack down on some friends chats. I encountered one yesterday Name: DG service description: scamming gold for rushing dungeoneering floors. They even advertised a discord server for their shady practices.
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Farouk
(@ZamaniOfficial) reported
@Rip_David_Osrs @JagexSupport Dm @Lytechcyber to fix your account now
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Farouk
(@ZamaniOfficial) reported
@The_Brocky @JagexSupport Dm @Lytechcyber now to fix your account immediately
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Jerry McCarten
(@Lawbster_Doge) reported
@JagexSupport I can't login because my account is disabled and also I lost my authenticator. I'm trying to recover the account but when I enter the email, I don't receive any. Maybe they will come later, but if they don't what can I do?
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Ye❗️
(@Yemi97237161) reported
@loadingup18 @JagexSupport I once had similar issues but (Jerzy_Techz on instagram) fixed my account..he's really good... check him out!👌🏼
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Future McGuives
(@FutureMcGuives) reported
Anybody play RuneScape on Surface Pro tablets? I thought there was a ban wave way back when RS Mobile first came out where anybody playing normal RS clients on tablet PCs got flagged as bots. I want to play Clan Wars again, but I don't want to risk acc if tablets are still broken
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KeiKlash
(@KeiKlash) reported
@JagexSupport Does anyone managing this twitter account know what Axeso5 is or their commercial relation to Jagex? There's literally no option to add a login email to Axeso5 related accounts, making unlinking impossible through the normal, suggested means.
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banaani maito
(@MaitoBanaani) reported
@JordanC16079249 @DonreaI @OldSchoolRS yes we are getting catered to by asking them to unfuck a fix literally nobody asked for that made a problem worse. excellent input my friend
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Not 〆
(@dschmitzii) reported
If someone makes an NFT mmorpg project that is even half as good as RuneScape I’ll sink 10k hours into it no problem. Better yet just bring NFT’s to the RuneScape universe
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Farouk
(@ZamaniOfficial) reported
@zYakerx @JagexSupport Try @Lytechcyber to fix your account now
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Matt
(@Matt79213) reported
@Vengance183 @LovelySoftSnow @RuneScape It was giving my HCIM (very low Invention) XP in Invention the first few days. Suddenly switched to my lowest skills, excluding Invention. They definitely have a problem with Invention
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SolemnReign
(@Aeldari_WoW) reported
@JagexSupport Hi again, when I follow the advice on that page and hit report issue I can’t access the website to send a ticket. Is there any other way to submit a ticket? It gives me Ray ID etc in the error.
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EKKO0O0OO0O0O0
(@O0Ekko0) reported
@OldSchoolRS theres a glitch where u can drop food and it stays on the ground for 10 mins + u can world hop and it will still stay there and its being abused in PVP please help
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Justin Pitnick
(@PitnickJustin) reported
@JagexSupport hey so I have a problem I have an Ironman account named “Mint Royalty” and I forgot which email I used to login I have the auth setup and all that still.
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Omar hazem
(@Omarxhazem) reported
@The_Brocky @JagexSupport Contact @idaychiandzoer to fix your account
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Travis
(@ThatCrownJewel) reported
How to fix a few things Let the adults have Twitter,facebook,Instagram, etc Let the minors have Habbo Hotel, Neopets, Toontown Rewritten,Club Penguin, and Runescape Boom