RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (100%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LuizSandmann (@LSandmann) reported 23 seconds ago

  @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

• 
  notimportant (@DutchConserv) reported 2 minutes ago

  @OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts

• 
  Kent (@kent_joyce45) reported 2 minutes ago

  @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

• 
  Mootus (@osrsmaxxingg) reported 2 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  topsu (@topsu111) reported 3 minutes ago

  @donutshop56 @JagexSupport fix this

• 
  Flower83 (@Flower83_) reported 3 minutes ago

  @OldSchoolRS fix the game next year: - no OP sigils - add dry streak protection for drops - no Dittershitter - dont nerf venge during finals - cap food advantage for finals

• 
  Desper (@Desper_RS) reported 4 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  Dhargash (@Dhargash) reported 7 minutes ago

  @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

• 
  Kev (@dankkevd) reported 9 minutes ago

  @AdoNir666 @Nescitum @OldSchoolRS Lore and game mechanics are different. In Tourist Trap there is an NPC obsessed with sailing. In Dragon Slayer you have to buy your own boat and fix it up. Bone Voyage there is a sailing part in that. To me it just makes sense to be in the game.

• 
  VVBald (@VVBald) reported 9 minutes ago

  @OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?

• 
  Sin (@asinfulqt) reported 14 minutes ago

  @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

• 
  Just in (@_justinbruen) reported 14 minutes ago

  @OldSchoolRS Hey what ******** is a gremlin guys. We pay for a service, not to be told gremlins are in the way.

• 
  Nathan Herbertson (@NathanHerb82551) reported 16 minutes ago

  @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

• 
  Raven (@TrickyMoons) reported 18 minutes ago

  @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

• 
  Grove St (@Grove_St1) reported 19 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If you live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  Grazium (@Grazium_) reported 23 minutes ago

  @OldSchoolRS So about that fix...👉👈🤡

• 
  Embrees (@EmbreesBurner) reported 23 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Jtf claws (@JtfClaws) reported 23 minutes ago

  @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

• 
  Joey is (@verdorren) reported 23 minutes ago

  @Ander_Mander @OldSchoolRS I’m sorry you feel that way, Andermonk-kun. Would a Japanese wife fix your troubles?

• 
  JB 22 (@JBellingham22) reported 24 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  Mike Oxlong (@MikeOxlong1973) reported 28 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  Raven Karp (@RavenKarp) reported 30 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  Jtf claws (@JtfClaws) reported 31 minutes ago

  @JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah

• 
  runman (@vicklernesser) reported 34 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible

• 
  DoTheThingRS (@DoTheThingRS) reported 36 minutes ago

  @OldSchoolRS Spaghetti code strikes again 😵‍💫 how is it that jmods consistently manage to break stuff that wasn’t broken and make it worse?

• 
  dumbdumb (@dumbdumbRS3) reported 41 minutes ago

  @JagexSupport @RuneScape When I login to RS3 jagex reports that my graphics drivers are old and I need to update them. When I go to update them I have the latest installed.

• 
  shaquan tucker (@shaquan_tucker) reported 51 minutes ago

  @JagexSupport The laucher is not working.

• 
  Fkgkgmg (@baldeggrs) reported 52 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  Lutrios (@Lutrios_) reported 53 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 58 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.