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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Online Play (18%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lewisville |
Sign in | |
| Council Bluffs |
Sign in | |
 Bolton |
Sign in | |
| Coraopolis |
Online Play | |
| Leeds |
Sign in | |
| Dundalk |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Gregory Kershaw
(@Gregory_Kershaw) reported
@JagexSupport Hi, Just as an update that might help cases. My authenticator app was out of sync so was always failing. Will it cause a problem if I update my password too many times ? (I've been trying some very easy ones to make sure I would spell them correctly)
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Shai Davidi
(@ShaiDavidi) reported
@JagexSupport That’s seems you cant help me disable the authenticator? Even its your responsibility to solve my problem as Jagex customer.
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Arjstock
(@Arjstock1) reported
@OldSchoolRS Fix pvp
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Divine Dream
(@DivineDream4) reported
@JagexSupport it's been days now with no genuine response about a false ban on my account, my appeal was ignored, can you guys pretend to care about player's issues? I need to talk to someone about this.
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William Shakespeare
(@vehkisperkele) reported
@JagexSupport I know my login name and my password yet i still cannot login to my account because my 12+ year old email is gone, so is the phone that had the Google authenticator. Would very much appreciate a real human customer servicer, not a bot that sends links.
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GothicLogic/Morski
(@GothicLogic) reported
@OldSchoolRS The gs spec seems kinda broken for multi PvP but Idk might be misunderstanding
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King_Jim_Z
(@King_Jim_Z) reported
@demalition90 @OldSchoolRS your and others lack of self control isnt my problem. Doesnt matter what jagex does theres gonna be high risk of some sort.
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Web Productive
(@ProductiveWeb) reported
@JagexSupport now im getting "too many log in attempts" and unable to log into the game for hours... i am trying to log in via the website and it says incorrect credentials???? First you ban my maxed main now im unable to play at all? fix your game.
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antony
(@AtweetingTurnip) reported
@JagexHelpFrost @JagexSupport Thank you for reaching out but the issue I'm having is that someone hacked my account and added their own email before i had a chance to after setting it up...
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Zscaper
(@Zscaper) reported
@JagexSupport Is it possible for you to change my email back to the old on? I once changed my email (so its not the login email now) cuz of safety?
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LordDarkfor (Tyler Dearman)
(@lorddarkfor) reported
@JagexSupport Server disconnect caused me to lose a life for my Hardcore Ironman team and the grave never showed up for me to reclaim my items despite the timer still ticking. Can something be done? #OSRS #GroupHardcoreIronman
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Zscaper
(@Zscaper) reported
@JagexSupport I dont have access, got auth on rs and gmail on the same device. And that device is completly broken.. cuz of waterdamage.. i asked google again to gimme access but nope they cannot
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Em 🌙
(@emchant3d) reported
Had to sign in to an ancient email to find something and found emails from my runescape boyfriend from 2008
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Ricky
(@rickybrehhh) reported
@JagexSupport I’ve already emailed them 3 times on the can’t login forum because of an unpaid balance for RSN: rickybreh
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King_Jim_Z
(@King_Jim_Z) reported
@OldSchoolRS honest feedback, the rewards are still garbage. Also did yall actually fix the amulet range str bonus and its affect on max hit? it was coded wrong during beta. If these are the rewards scrap the raid and focus on bh.
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Zscaper
(@Zscaper) reported
@JagexSupport Hi, i got a bigger problem with my Main account My old phone got waterdamaged,where my authenticator for the account and the account email was on it Sadly gmail wont remove the authenticator cuz data protection Is there anything that i can do to get my account back?
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Jamie
(@Luvu_RS) reported
@Notmywaifu @OldSchoolRS was literally having this exact same issue, I can second this idea for future blogs. Might also be a good idea to make the line for the new bow bold as well so we know what to focus on
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🎃 ClassyBeard 🎃
(@ClassyBeardTV) reported
@InstafluffTV One thing I tried to do was to open PC, as it is colder in my room than in a contained box. It still crashed playing RuneScape. I did not measure the temperature there. What you are saying makes a lot of sense, but then why would it crash like this if the temperature is so low?
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Ztriplex
(@Ztriplexlive) reported
@OldSchoolRS Make the rewards better, make them upgrade arma so it doesn’t make GWD dead content, but also make them eat the arma so it helps remove extra sets from the game and helps fix the economy. Replace barrows gloves with a new BIS glove slot. These rewards are poopy
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David
(@anf_96) reported
@rainnhail1 @JagexSupport So sorry about that,I have had similar issues like that before,but dellycrack22 on ig helped me out,he’s a genius
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FurPolitical
(@FurThinking) reported
@draco_khan @RuneScape Problem is most of that rwted gold comes from bots, gold farms, and gambling. And with ways to convert gold into irl cash people do toxic **** just to earn a dollar.
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Gregory Kershaw
(@Gregory_Kershaw) reported
@JagexSupport Hi Sorry I may have explained it badly I used google authenticator but it went out of sync so the one it was telling me was different to the osrs security side. I resynced my authenticator to solve the problem. I've now reset to a strong password
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DaFUDY
(@DaFUDY) reported
@OldSchoolRS You need to fix this, trying to buy wines in Pollnivneach and all of the worlds but PVP worlds are over stocked. Make's it hard to play cause of this
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steve james
(@GrandOg10) reported
@shikamaru11095 @JagexSupport I had same issue but nord_hacker01 on Instagram help me recover my lost
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Brittany Doud
(@BrittanyD_ou_d) reported
@JagexSupport so your excuse is…sorry not our fault…when his email for runescape is exclusively used for you dumbass game. He didnt get a phishing scam or any other bullshit. Your security is straight trash and you guys cant even own up to and fix the ******* problem!
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Official Pug
(@Pug_the_Panda) reported
@Usmanali4847 @JagexAsh @JagexSupport THEY DONT GIVE A TOSS, they dont even look at the IP's from where you log in . they just BAN. i lost a account due to this. they are not good . no customer service at all 1/10 for their performance
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thearabiannamedmo
(@ArabianiteXV) reported
@JagexSupport Can I please get someone to talk to so they can assist my problem
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Brittany Doud
(@BrittanyD_ou_d) reported
@JagexSupport @shikamaru11095 Trash is what their security is! And then out right REFUSE to fix it!
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Natascha Richardson
(@NrXch) reported
@JagexSupport hey, what does it take to get someone one to help you with an issue? Miss being able to play something I’m actively paying for.
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Corgi Gaming
(@Gamer_Corg) reported
@vooralmax @JagexSupport I have this exact same problem XD I haven't played in years, like I'm pretty sure its been like almost 10 years and somehow I was banned for macroing.