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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Pufff XCX
(@Puffffml) reported
@Katz555XD @OldSchoolRS the whole game sucks bro just log out mining minigame wont fix that
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Latoria Stewart
(@betancot19) reported
@Bubbles87273851 @JagexSupport @gmail Same thing happen to me and I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to Ronald Smith on Instagram with username (jwxtech) by a friend and they help me fix my account back
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RsAaron
(@TheRsAaron) reported
@JagexSupport So there are "technical limitations" preventing lost item claims, but why are these same limitations not an issue when it comes to rollbacks.
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RsAaron
(@TheRsAaron) reported
@JagexSupport I recently was doing Nex on OSRS and double graved while trying to retrieve my items from the chest due to a server issue. I am certain it was a server issue because my Discord call and Youtube connection remained in-tact. I have lost Infernal Cape and other items
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Deus Vult!
(@CM147143) reported
@LawrenceTheDev1 @OldSchoolRS If you're complaining that spite voting is a problem, it's incumbent on you to provide evidence of it.
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Coco del Chellie
(@Coco_del_Snelli) reported
@RuneScape Is it posible to start the timer at pauze when login within dxp? Otherwise the clock starts ticking and i only got 47 hours to convert instead of the 48.
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Carter Mavis
(@irapgod_mavis) reported
@JagexSupport Is using your Mobile platform for Old School RuneScape for my steam login cheating? Because if not, I read the whole rule list twice and I did not use any software that I've been "accused" of using. I want my account back or I want a refund for the money I've spent being a member
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thethicktrader
(@thethicktrader) reported
@OldSchoolRS I can’t log into osrs on my laptop because I don’t know my login details??? I can log in via Game Center on my phone. I can’t recover my account (like 15 requests denied), the articles aren’t helping at all), I need to speak with someone
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Mustardwig
(@mustardwig) reported
@JagexSupport @JagexTyran @JagexAsh I have sent a forgotten login ticket, exhausted all of my options. All of my attempts get denied. If someone could dm me so they can get all of the details it would be really nice. I have alot of info and screenshots that prove I am the owner. The automated system is very flawed.
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suso3672udhd
(@suso3762) reported
@Eldenian_1 @JagexSupport Dm @antidule now to fix your account immediately
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joseph editson
(@garim21) reported
@JagexSupport It is too unfair to ignore some kind of solution to my problem They accuse me of using third-party programs when I have never done so, so they do not allow me to make any kind of appeal and so if they are wrong I have no chance rsn rs limited07 please at least look
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Lewis | Rsn: Simdy
(@RS_Simdy) reported
@lilpineycone I grew up in cyprus, they speak turkish… when i was having trouble thinking of a name for my runescape character. my friend yelled “simdi” at me which means ‘quickly’ or ‘hurry up’ so i tried it and miss spelled it as “simdy” it worked and thus simdy was born!
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Mod Allstar
(@JagexAllstar) reported
@Lewis__Larsen @RuneScape ive got a fix for this. slight oversight on our part but im not renegade enough to launch late on a Friday so Monday morning we'll make them the sharpest of sharp icons :)
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FloTheUIM
(@LawrenceTheDev1) reported
@CM147143 @OldSchoolRS Well the say no to GIM was a good example, also I followed it with an etc. to elude to that not being the only problem. But limited by text you see.
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Fuchsia
(@FuchsiaLOL) reported
@vampirespoggers Yea the problem with me is i cant play all games at once so i either buy wow subscription, runescape membership or none and only play league :(
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cassu
(@Cassuboss) reported
@Steelcryo @Dizzy_IXI @OldSchoolRS The problem with this dmm werent bugs, it was jagex servers getting fried by a booter
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Steelcryo
(@Steelcryo) reported
@Cassuboss @Dizzy_IXI @OldSchoolRS I meant generally, not the previous DMM issues.
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Sebas
(@fly_hidalgo) reported
@JagexSupport I tried logging onto my OS RuneScape account and I got a message saying “Macroing Major”. Is there a way we can fix this?
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RsAaron
(@TheRsAaron) reported
@JagexSupport Why is it that items in a instanced death coffer do not go to Death upon double graving. Just had a connection issue (server side because discord and YT remained connected) in OSRS causing me to lose infernal cape and variety of other items......
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Unacceptable Mick
(@IzakMcGregor) reported
@elonmusk Buy Old School Runescape and give us the customer service we've never known.
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Carlos Vazquez
(@bigclost) reported
@Djangofromtha15 @JagexSupport I believe @TimmsHon can to fix your account immediately
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justin
(@justin07342722) reported
@JagexSupport Created ironman account and bought 12 months membership, then noticed I put wrong email domain and tried to switch email, now account is locked and email was sent to nonexistant email tounlock it , is there anyway to fix this or refund it so I can start over
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SKYY Frosty
(@FrostyTheGoatz) reported
@lenadreams619 @OldSchoolRS @DeadByBHVR And saying that survivors need to “get good” when you just tunnel them out and give them NO chance to even escape? That’s pretty ****** behaviour coming from you. But overall, keep talking **** about us, when the only problem we had was the tunnelling and camping
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Mark
(@92_marky) reported
@OldSchoolRS I mean... the rewards sound pretty nice. But why would I want to use a method that is 5x slower than pre existing methods? This minigame helps some early game problems where ores are hard to obtain but does nothing for high level smithing where its just a grind, but now.. slower
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USA Foreclosed
(@USAforeclosed) reported
@HeroToMillions @JagexSupport Text @H_DTECH_S to get back your account fix permanently.
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danel veere
(@RedyHead1) reported
@JagexSupport #RuneScape i have issues with my account that i dont play, account is locked, today another 3 months membership got payed for, cant log in to unsubscribe + e-mail i have for loginname in runescape, cant access e-mails there. Need help fast.
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Genie Christine
(@genienieni) reported
@MuffenPantts @JagexSupport Try @TimmHan now to fix your account immediately
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Brandon 💛💙
(@Brandon_Blank) reported
@GAMlR_SFM @SaniOSRS @OldSchoolRS That’s the true issue. Most pkers have gotten bored and turned to pvm or left the game altogether. Most who join the game, being its pvm centered, are going to go the pvm route. There’s also a big skill gap that scares would be new pvpers. This leads to its current state.
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Web Productive
(@ProductiveWeb) reported
@JagexSupport Hey, I'm unable to change my password via website, I've had this issue months back so I never changed my password but now my account is compromised and someone is trying to access my bank. I do not receive an email to change my password on my registered email.
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Genie Christine
(@genienieni) reported
@HeroToMillions @JagexSupport Try @TimmHan now to fix your account immediately