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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Will
(@personifier) reported
@Atlantis_OSRS @OldSchoolRS They mentioned that they wouldn’t address the weight issue of its drop rate until they see what their change does to its value
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Smork
(@SmorkOrk) reported
@JagexSupport This page has nothing to do with my issue
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🐉Shaaghun🐉
(@Shaaghun) reported
@JagexSupport Your external account is already linked to a different RuneScape account. Remove this link before trying to link it to this account. How do I fix this error if the account that was linked was deleted?
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Ohtoodless
(@ohtoodles7) reported
@OldSchoolRS what about the issues with the team CAs and the reset of the tasks after removing the client abusers
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Bardeeno
(@BardeenoCasino) reported
@JagexRoq @OldSchoolRS id agree but sadly i need the ore, ironman problems
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Atlantis
(@Atlantis_OSRS) reported
@OldSchoolRS So, the main issue (common drop rate) never got fixed? < This is also the issue everyone wanted fixed. Now we are just going back and forth I think you guys misunderstood the whole situation, or maybe got overwhelmed
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Feed Me Takoyaki
(@FeedMeTakoyaki) reported
My runescape account was hyjacked along with the linked email address. Because my account was created in 2001 I'm having a bit of trouble recovering the account with the online process. Ive entered paypal transaction ID's and filled every info box but I'm getting denied b2b
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Trey
(@Shooter_1up) reported
@RuneScape Was hoping for a fix for all the constant lagging since 2 updates ago
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Melvin
(@melvinn_sparks) reported
@RickiPrime @JagexSupport I advise you explore the service of @kelvtoolz on Instagram to help you fix this issue cus you won't get any response from customer service
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mad as heck
(@madasheck4) reported
@OldSchoolRS Good compromise to fix it being used everywhere without making Baba/Kephri excessively awful. 9/10 actually pretty good
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Jacob Holthuysen
(@JHolthuysen) reported
@OldSchoolRS This is stupid. If you’re going to “fix” it. Then fix it. If anything the accuracy calculation should have stayed the same, and the strength should have been reduced on the weapon to make it very effective for high defence monsters, but not best for low defence.
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Murphy Kelsier
(@kelsier42) reported
@JagexSupport my account is locked on suspicion of being stolen. I can verify the Credit card, bank pin, authenticator, and it has only been attempted to login on my same IP addresses/devices. But they won't unlock my account. I've submitted 3 tickets. Username: impolite cow.
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Roo K
(@RooK_OSRS) reported
@TheGegenspieler @OldSchoolRS One of the issues is Day 1 they pitched GM as simply a flex goal. They didn’t want to add anything really strong behind it because it would only be completed by a small % of players.
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Propaniac
(@PropaniacR) reported
@lakeosrs @OldSchoolRS damn they fixed an item they released in a broken state trash indeed
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TheOriginalRejvik
(@TRejvik) reported
@JagexSupport I took a break from runescape for years, and I come back, I find that my runescape account (username login only) had been breached by a third party and banned. How can I recover my account?
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Ashley 💭
(@ash_leyh_) reported
@Shaaghun @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Bobby
(@YeezusGhost666) reported
@Jagex @JagexSupport @JagexTwisted thank you for having the absolute worst customer service of any company I’ve ever seen, 20 years of gameplay down the drain because jagex staff can’t be bothered to even talk to a paying customer. Don’t waste your time or money.
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Trome Trader
(@TraderTrome) reported
@JagexSupport I cannot appeal this. This is why I'm reaching out. I've paid for membership for countless years. The account was hijacked I am unable to send appeals in. I cannot get word from any of the mods, etc. Is this really all Jagex can afford in terms of customer service?
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topkeks
(@topkek9009900) reported
@JagexSupport login lockout 2.0?
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Ricki Prime
(@RickiPrime) reported
@JagexSupport hey with my osrs fsw account I made I added a +in front of my email as a login, but I’m not receiving emails from this account
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Robert Nicholas Potts
(@DrRobertPotts) reported
@JagexSupport My account, BunnyFondler, was banned for absolutely no reason and my appeal was denied. It said I was using macros, but there’s one problem… I’ve never cheated on Runescape in my life. I’ve loved this game ever since I was a kid and want to keep playing.
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This12sassy4u2
(@briteyes219) reported
@RuneScape Can you please fix the constant lobbying on mobile? It started after you did the update no long ago. It's really getting annoying. Thanks in advance ☺
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JASON
(@JasoN52686) reported
@DrRobertPotts @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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Farron
(@EarthenPeak) reported
@Tottenyaman @sheaparty @OldSchoolRS my parents taught me that there is no point trying to fix stupid, you will only get dragged down to that level. I think both of you are overly worried about something you had the option to select “wouldn’t affect my experience” on, theres very clearly ulterior reasoning for that
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Ashley 💭
(@ash_leyh_) reported
@RickiPrime @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Iceblue @ Home
(@xIceblue) reported
I have a problem y’all… I need to practice z2, and I need to start knocking out incentives for my stream… But all I wanna do is play RuneScape… D: Help I have an addiction!
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Incoxicated (fix the servers)
(@Burnt_Caper) reported
@OldSchoolRS when you're too lazy to address rarity issues (blowpipe rolling in its grave) so you remove 2 lines of code instead
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Charlotte
(@AgubeChibueze_8) reported
@freebigfourteen @JagexSupport If you got any recommendations to @brenfixer you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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HulkPlaysWoW
(@HulkPlaysWow) reported
@JagexSupport Hi there, my account on login says it's been involved with serious rule-breaking? When I log onto my account via the website I have no offenses. I recently appealed this account I think, though its name has been changed so I'm not sure. RSN 50fight2721
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They call me big C
(@Tottenyaman) reported
@EarthenPeak @sheaparty @OldSchoolRS Then why are you commenting.. 😐 ‘don’t fix stupid’ also comes under the premise of don’t even bother engaging. Looks as if your parents just told you a line and didn’t actually teach it properly.