RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/13/2025 20:20

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (15%)

    Online Play (15%)

  3. Matchmaking (8%)

    Matchmaking (8%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
United KingdomBorehamwood Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Rmtank_ Kyle (@Rmtank_) reported

    @San4311 @RuneScape Idk wtf potato *** computer you're playing on but that's just not true. I sit on 84 lumby no lag.

  • Lotuxwheno Ahmed (@Lotuxwheno) reported

    @JagexSupport 2/2 If i were a content creator on YouTube or Twitch platforms this wouldn't be a problem and my ban would be removed. We want you to provide the same service to ordinary players, we spend lot time on a account and getting banned for things we didn't do. Please help your players.

  • GhallokWB John (@GhallokWB) reported

    @RuneScape Who knows how to fix the award winning beard? It just shows up as a clean face. Hasn't worked for two months now.

  • duhCart3r Justin Carter (@duhCart3r) reported

    @JagexSupport I was DDos’d at arena last night. I have the times that it took place. Since I was disconnected I could not report the player because they were gone when I logged back in. Can I please get someone to review and help? Thanks, Justin (Og_Aragon)

  • Rmtank_ Kyle (@Rmtank_) reported

    @San4311 @RuneScape Did, done, no lag. Get a better pc or fix your settings. You don't need to be on ultra to play.

  • Hulkeen_ Hulkeen (@Hulkeen_) reported

    @OldSchoolRS - Increased loot and it would be good item/gold sinks are an issue and i dont see increasing the loot helping those issues at all.

  • nlkkingprors Nl kking pro (@nlkkingprors) reported

    @RuneScape Oh and another reason people actually skill is that the servers are so god damn awful we'd rather not die to server lag every 2 minutes. I'll go 6 months without new content if it means a server upgrade.

  • caddie67 Katie (@caddie67) reported

    @Rmtank_ @San4311 @RuneScape I dont have a potato and the lag on W84 is unreal and most of the time unplayable

  • basetankrs Base Tank (@basetankrs) reported

    @RuneScape It's a shame that the servers will be completely unplayable again, why not just add more worlds so the population is distribution thinner whilst the underlying problem is being worked on? Years of 200+ world pop leading to constant delays with no attempt at a fix communicated.

  • Stephen02376937 Stephen (@Stephen02376937) reported

    @JagexSupport Hey! Since having my account returned, I’m having troubles staying logged into my account. I frequently get ejected to the login screen, often to the point that I can’t even make any movements within game once logged in, before being ejected again.

  • Lotuxwheno Ahmed (@Lotuxwheno) reported

    @JagexSupport 1/2 Thank you for your response. But I can't appeal about RWT, this issue making us a victim. It is like you are taking us to court for something we did'nt do and preventing us from defending ourselves for the false ban.

  • Jan_Mizak Jan_Mizak (@Jan_Mizak) reported

    @RuneScape Hey I still cannot log in, it just keeps saying "account is currently being protected pending restoration" I haven't been able to login since the 4th of March. When will the next wave of accounts be released?

  • ryantldr Ryan (@ryantldr) reported

    @tanivek @nlkkingprors @RuneScape Why are you against getting more XP? Server issues aside

  • ryantldr Ryan (@ryantldr) reported

    @nlkkingprors @tanivek @RuneScape Why are you against getting more XP? Server issues aside

  • JustZach92 JustZach (@JustZach92) reported

    @JagexSupport @JagexSupport we have each tried our cell phones, her laptop and my desktop it just spins and errors out. This is a software issue or something on your end I am doing everything but its not working. Can you send her an email link also, nothings working.

  • Kyonko802 Kyonko802 (@Kyonko802) reported

    @ManicMarauder7 @OldSchoolRS As long as the rewards are lower I don't see the issue

  • caitysss caity (@caitysss) reported

    runescape 3 is so broken dxp for 3 weeks

  • pablorobertom3 chupotetas 🐝 🇵🇷 (@pablorobertom3) reported

    @San4311 @RuneScape Sounds like your problem. Get a new computer.

  • RS_DocJoe Doc Joe (@RS_DocJoe) reported

    @JagexSupport It appears to be working now. But two days ago, it was an infinite loop of captchas. Yesterday, I clicked login and it was an error screen saying "security error" along with my IP and a case number.

  • Felicity106310 Felicity Nylah🦋 (@Felicity106310) reported

    @AddeChergui @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • Lotuxwheno Ahmed (@Lotuxwheno) reported

    @JagexSupport 2/2 If i were a content creator on YouTube or Twitch platforms this wouldn't be a problem and my ban would be removed. We want you to provide the same service to ordinary players, we spend lot time on a account and getting banned for things we didn't do. Please help your players.

  • duhCart3r Justin Carter (@duhCart3r) reported

    @JagexSupport The problem with that is they disconnected me from the game. Being at arena I could not find them or remember name exactly to file a report.

  • basetankrs Base Tank (@basetankrs) reported

    @RuneScape It's a shame that the servers will be completely unplayable again, why not just add more worlds so the population is distributed thinner whilst the underlying problem is being worked on? Years of 200+ world pop leading to constant delays with no attempt at a fix communicated.

  • Luisanderbvm16 Luisander Villalobos (@Luisanderbvm16) reported

    @JagexSupport Hi again, If I had taken the gold out of the account, I would not have to claim anything here, but I find it unfair that my account is deactivated for an unfair reason because I have not broken any of its rules. Rsn: Carrizojos07

  • mistareyes reyes (@mistareyes) reported

    You know what currency didn’t crash from Biden’s tax announcement yesterday? RuneScape Gold. You could say I’m bullish.

  • Luisanderbvm16 Luisander Villalobos (@Luisanderbvm16) reported

    @JagexSupport Hi again, If I had taken the gold out of the account, I would not have to claim anything here, but I find it unfair that my account is deactivated for an unfair reason because I have not broken any of its rules. Rsn: Carrizojos07

  • duhCart3r Justin Carter (@duhCart3r) reported

    @JagexSupport Hello! I was at duel arena last night and was DDos’d twice while staking. I have the exact times written down so it should be easy to check and see. Is there anything I can do to help my situation? The person clearly was using something illegal to disconnect me.

  • JustZach92 JustZach (@JustZach92) reported

    @JagexSupport @JagexSupport what am I supposed to do? Contact my bank and make them cancel, we've played this game for over 10 years and I can't believe she's going to lose her account over YOUR error. I'll be quitting as well, at least I can cancel on my account. HELP PLEASE, SOMEONE????

  • VictoriaMochi Victoria (@VictoriaMochi) reported

    @JagexHelpFrost @JagexSupport I’m just upset because ever since I had the account in 2005 this was always an issue with people hacking into accounts. I feel like there should’ve been a major change on that. Also I never got an email in 2020 when this happened to my account.

  • FatherJ0hnMayer The Dread Pirate Roberts (@FatherJ0hnMayer) reported

    @San4311 @Rmtank_ @RuneScape Sounds like a personal problem. My outdated iPhone and ****** WiFi can handle 1,000+ player worlds just fine ¯\_(ツ)_/¯