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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@WhatsGamingTv) reported
@PezKed @OldSchoolRS Jagex would rather add the G/E tax item sinks than to combat the issue at the roots by banning the several thousand gold farmers with thousands of KC in void and with a whip and glory lol
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candice singh
(@candicesingh) reported
@KloosterlingO @OldSchoolRS I also experienced this, i contacted support service and they didn’t do anything about but @AstroCyber4 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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(TJ) murphy stan acc
(@__Tjsmith) reported
Yo @OldSchoolRS can you fix my login yet, kinda want to play my ironman if possible
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Neil_the_Seal
(@SealOfTheNeil) reported
@OldSchoolRS Why does the Steam login bypass the authenticator? That's a huge security flaw and makes it easier to hack accounts. Add authenticator to the Steam login please
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Sony Exclusive Pilferer
(@FSAPOJake) reported
@AW_Glace @NightSkyPrince_ The problem isn't it being a grindfest - I play Old-School RuneScape religiously. It's that the story content just isn't interesting, the dialogue it 99% exposition with zero meaningful character interactions or development, and the story quest design is extremely repetitive.
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David Hannah
(@DavidLHannah) reported
@JagexSupport Still having this issue, no matter which info I give. I may have reset PWs/authenticator of multiple accts w/ same email address in the past? Trying to reset by email currently only sends a link for the wrong acct & reset by char. name says unavailable, as pictured previously.
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Koen
(@NLproThief) reported
@jigamasta @VoiidPlay @OldSchoolRS If that removes skulling, then why is it such a big issue that they add this prevention? Right, because you know that you can still skulltrick. You can litteraly only win with bufs/glitches of when they cant fight back. Pathetic really
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kait (´∀｀)♡ | ENVTuber/Singer
(@graciouslykait) reported
6. fishing in stardew valley and broken home runescape quest LOLOL~ also because i’m still doing it, Recipe for Disaster is very troublesome for me lolol
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Garrett T Rouse
(@GarrettTRouse1) reported
@JagexSupport @JagexSupport I've been getting emails from support for another issue, is there a reason the recovery emails specifically wouldn't be coming? I had to stop payments on the account and that got a reply
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(TJ) murphy stan acc
(@__Tjsmith) reported
@HunderLive @OldSchoolRS login spam happens a majority of my uptime, so cba. to let it constantly ruin my gameplay
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David Hannah
(@DavidLHannah) reported
@JagexSupport "The second option" you mention looks like 'Change Email' but that requires login to proceed; that's already the issue. If you mean the 'Recovery Request' it's the same Account Recovery form that I'm getting a "Character Name Unavailable" response, pictured previously!
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Hunder
(@HunderLive) reported
@__Tjsmith @OldSchoolRS Why is someone login spamming you?
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David Hannah
(@DavidLHannah) reported
@JagexSupport I have old emails from previous password resets from 2017 on this user acct, so it must have been the right username for that registered email at that point (using same email now). Not sure if I was affected by the March '21 outage, as it's my first login since then on this acct?
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Paper Paper
(@Actually_Paper) reported
@JagexLight @OldSchoolRS Think the issue is people either don't realise they're both up and then by the time they do who wants to hop from 200+ pop to a dead world. There just isn't even players in the pvp community to get decent pop on both the worlds. Is there a way to just continue the rotation?
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David Hannah
(@DavidLHannah) reported
@JagexSupport "Character Unavailable" sounds like some issue at Jagex or something. I'm certain the username & password for this character are right. And that char is still on other's friends lists!
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AndrÈ
(@im_a_nuisance) reported
@JagexSupport I can’t access my account someone hacked and you all won’t allow me to recover but I’m still being charged for the membership to my debit card, please fix
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Blue
(@InteleonAKABlue) reported
@JagexSupport I already said the account isn't tied to an email, it's always used a username to sign in. I want my account back because it was hijacked last night at around 8PM UK time... if I give you the details of the account, can't you restore it to its rightful owner?
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💜🦋
(@2Saintsss) reported
Updated my laptop to windows 11 and suddenly runescape crashes excuse me I do not want these problems
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Dubbzly.
(@calebvanwyhe) reported
@JagexSupport I have tried that with no luck. This is a weird situation and I would like to actually talk to someone to try and resolve this. I would really appreciate if someone would DM me so I can explain everything that has happened and what I've done to try and fix this situation.
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PVP IS DEAD NOW RIP MY BOY 🕊 COYS🇮🇹
(@CryLook) reported
@OldSchoolRS Second half of the year. You said that the past 3. Reworking a pvm thing to fix PvP? You guys really just don’t know do you?.. you’re just guna add better rewards for money farmers can still make in dhide and 4 item with that fancy unsk button.
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Chilla_RS
(@chilla_rs) reported
@JagexLight @OldSchoolRS Only issue is the low population in the US world 539 making it completely inactive. Will there be a US Rotation first after the New Year?
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candice singh
(@candicesingh) reported
@SmurfflyS @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @AstroCyber4 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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Lakeyour
(@Lakeyour) reported
@RuneScape can we make it possible to change audio device from within the game, the current problem with bluetooth switching is slightly annoying :)
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Clementines
(@Clementinemine) reported
@JagexSupport Hello I have been trying for days and it still won't work. I even tried a different device and it keeps doing the same thing, takes me right back to the login page when I enter my info. My user is garpickles am I able to have some help with my account issues please.
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Dylan Bates
(@Buster9191) reported
@JagexSupport I followed the link. There is no physical button to submit since. Bank was hacked the day of my original post here. There isn’t any help when the link won’t let me file unless it was due to technical issues. There’s a way to go on and see that someone went in and took my items.
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Dan
(@Bodied123) reported
@JagexSupport My account "B O D I E D"'s perma ban appeal was denied, wtf Ive never macroed or broken the rules of Osrs in my life. This is complete BS. Your company wont be getting another cent from me. You've lost my business.
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Titania
(@____Titania) reported
@JagexSupport Is there anyway to rollback stats on an account through support. Can I dm anyone regarding this issue?
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Coco
(@CocoSAYDONTDOIT) reported
@OldSchoolRS Been having connection lost issues all day. Tried to flush dns and resetting winsock/ipv4/etc. Internet is stable @ 400mbs. Any ideas?
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ABM
(@__971a) reported
@JagexSupport @JagexSupport hello i need help please i need a way to ocmmunicate with the support because they closed my ticket and they are not replying to my enails anymore and i need a way to communicate with any mod to say what problem i am having
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Horlar
(@horlar4560) reported
@blissfool6 @JagexSupport Contact @hsbbits for your locked account I had same issues some weeks ago dm immediately to rectify your account his an expert.