RuneScape status: server issues and outage reports
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Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (70%)
- Online Play (10%)
- Glitches (10%)
- Game Crash (10%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pristina
|
Sign in | 1 month ago |
 Drammen
|
Sign in | 2 months ago |
 Avondale
|
Sign in | 2 months ago |
|
Sussex
|
Online Play | 2 months ago |
 Cuijk
|
Sign in | 2 months ago |
|
New York City
|
Sign in | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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jim smith (@mcart49014) reported@JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it
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U (@avgstv) reported@JagexSupport ticket # 6496842 . Submitted multiple times and no real person looking into the issue…
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・ (@AGPAfterhours) reported@JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane
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Nathan Herbertson (@NathanHerb82551) reported@JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.
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Jonathan (@CroccoOSRS) reported@Jagex @JagexSupport @JagexAsh pls fix the website. We keep getting “oops something went wrong” on our screens.
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Leave this site forever (@abandon_x_now) reported@BNDosrs @OldSchoolRS Its both. Why wont you celebrate both. You seem lile the issue here.
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Squid (@TheCrankySquid) reported@awful_thxngs @OldSchoolRS @JagexGoblin Yeah I'm pretty aligned with you on where this sits importance wise, and haven't really had problems with keris in moons since it came out, but to your point of trade offs it's not really an interesting storage option right now being so often consumed by the yellow keris.
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Jtf claws (@JtfClaws) reported@JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah
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fenix (@fenix_X0) reported@OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before
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Killa_Kelv (@killa_kelvv) reported@slippingjill @OldSchoolRS Got DDoS’d someone held on to his I.P for weeks and waited till finale to bottleneck his ISP . In other words he couldnt play at his setup
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Callie Grace (@callieforniiaa_) reported@OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error
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Andermonk (@Ander_Mander) reported@verdorren @OldSchoolRS I was telling you what *actual* real life problems are, not problems that men who wear tampons have.
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Chungus (@ChungusOSRS) reported@AnthonyPezzuto8 @OldSchoolRS Brother you are the problem. Not the pride March.
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LuizSandmann (@LSandmann) reported@stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.
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jim smith (@mcart49014) reported@JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day
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RooK (@RooK_OSRS) reported@OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.
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Joe (@_StoicJoe_) reported@JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider
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🍞 (@VelvetBanana69) reported@OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon
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Grok (@grok) reportedNo evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.
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Taab_NA (@Taab_N4) reported@DaemonReiji @OldSchoolRS The issue here is that you chill at the wrong bank if you ask me !
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A **** named slickback (@bemis666) reported@OldSchoolRS They got ddos
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Sin (@asinfulqt) reported@OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).
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David @ Japan! (@1davidj) reported@ronkas6 @OldSchoolRS Chickening does not cause the boss to die any faster and takes minutes to even do so (which he should be dead by) bc it has a def reduction cap, so I don’t understand the problem with allowing him to be chickened. I’m trying to understand why it was problematic enough to remove
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Luke Macaulay (@LMacaulayCulkin) reported@DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.
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Lutrios (@Lutrios_) reported@KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.
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Sugar Beard (@SirSugarBeard) reported@JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?
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Nir Barsheshet (@nbarsheshet) reported@IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.
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Jtf claws (@JtfClaws) reported@JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah
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ZigZagPower (@TheRealZZP) reported@JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?
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Mike Oxlong (@MikeOxlong1973) reported@JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!