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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Shaquille Smith
(@ShaquilleASmith) reported
@JagexSupport I'm not able to log in into the client to report the bug. That's the issue I'm having.
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jskatem@gmail.com
(@jskatem) reported
@JagexSupport I’ve done that, there was no method for me to go for assistance with my particular problem, that’s why I’m reaching out here, could you Pm me?
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SoundRS
(@SoundRS2) reported
@JagexSupport i'm getting a error message this time round when trying to submit an appeal??? please mod Dorota i'm asking for forgiveness on the account. i just want to play the game again
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Matthew Culley
(@Matt_Culley90) reported
@JagexSupport Hi Eugen Thanks for getting back to me. It was a combination of a scam and a glitch, this is why i wished to discuss it and hoped that as it was a glitch, you'd be able to assist in replacing my Tbow. As others have, I worked so hard to finally get my hands on one. Please DM me?
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M
(@ImDumbIgnoreMe) reported
@JagexSupport Some of your users are experiencing being muted for no reason after 15 years of play then having their appeals denied, you should fix that first
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Tanner Fitzsimmons
(@TannerFitzsimmo) reported
@JagexSupport All other games work perfectly fine. I do not want to create a new profile to log into rs. Is there another fix for this?
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Saher
(@Saher45369653) reported
@JagexSupport @rathvaid Do you even send a tracking ID code? Or is this just a broken thing since 20 years?
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Shaquille Smith
(@ShaquilleASmith) reported
@JagexSupport I don't know if it's a bug or something. But when I try logging into RS3. My client completely crashes. And it happens on both my PC and mobile. I don't know if it has to do with the area I recently went to once the crash started happening?
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M
(@ImDumbIgnoreMe) reported
@JagexSupport Here let me fix that for you; “hey we don’t care about our customers enough to actually listen to them, if you have a problem please submit one of these form letters no one checks” @JagexSupport
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Stephan Hernández
(@ESEHO_) reported
@JagexSupport have a nice day. I have an issue trying to pay my membership vía PayPal but the browse keep loading and dont let me pay...
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Jeaky
(@Jeaky_) reported
Playing OSRS has made me miss my old main account. Might hop on the new RuneScape and start playing on my main. @PinSnipr you remember your old login? 👀👀
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PandaNinja
(@rathvaid) reported
@JagexSupport when will I be able to change my registered e-mail adress via the account-functions again? Currently, the service is unavailable. Thanks!
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M
(@ImDumbIgnoreMe) reported
Here at @Jagex we installed a profanity filter but still ban people for swearing because we actually hate our players; oh and @JagexSupport is just one bot running on a 1995 IBM that sends form letters to anyone with a problem #mutejagex #repealthepermamute #jagexhatesmoney
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Richard
(@Richard68077485) reported
@JagexSupport I can still login to my account to play on desktop. Do I risk losing access if the recovery process doesn't go well? I created my account over 10 years ago and I'm not confident I can remember past passwords or email accounts used...
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D E N Z O
(@DenizUstun13) reported
@JagexSupport I have submitted a appeal now however I think hijacker has appealed, don’t know what’s there problem however when I apply I get no response therefore I’m guessing they have appealed. I hope we can work together and find a solution for this matter Kind regards
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M
(@ImDumbIgnoreMe) reported
@JagexSupport is the worst customer support I have ever dealt with in my life save yourself the trouble play #wow #jagexhatesmoney #permamutesarestupid
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Saher
(@Saher45369653) reported
@Richard68077485 @JagexSupport Just enjoy it while it last mate. This a broken *** company that doesn't know wth they doin
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M
(@ImDumbIgnoreMe) reported
@JagexSupport @kowalski_dalton What they meant to say was we know there’s a problem, we put it there because we hate you, here’s a permamute for saying something
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M
(@ImDumbIgnoreMe) reported
@JagexSupport Yeah the people imitating mods aren’t the problem the problem is the ******** mods that permamute people for no reason that’s the real problem. #mutethemods #jagexhatesmoney #repealthepermamute
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Monica Xendra Aviles
(@Xandra_Aviles) reported
@TomHigson @JagexSupport I was in the same kind of issues i was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ ethic_hacker101
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big miss steak
(@teldryn) reported
@JagexSupport RS Mac client crashes when loading. So disappointing for this to happen again after last time when a fix took a whole month.
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samuel
(@McmurphySamuel) reported
Haven't used twitter in years. hoping for a quick response from customer support after 3 hours of trying to fix it myself. Idk what to do guys I know my login info I need that event exp please. authenticator problems.... @JagexSupport
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GGtoHH
(@GGtoHH) reported
@KingAdamM8 @OldSchoolRS Please don’t do this retarded bs. If anything make it required to get the kc to get the stams out, but even then. Big non issue here and will **** over irons whose post sepulchre solution to stams is doing tob.
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Le_Moi
(@Le_Moi_OSRS) reported
@OldSchoolRS When can we expect a buff to the revenants drop table? The issue of clans protecting people was fixed by making it Singles-plus. At the same time however the drop table was heavily nerfed, spawns are spread and there's a long respawn timer. Right now it's simply not worth doing.
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ftbchamp231
(@ftbchamp231) reported
@OldSchoolRS Have you considered what @JagexHusky said on stream two weeks ago about the number of chaos runes coming into the game? Removing them from zulrah/vorkath and changing the mith and silver ore drops from zalcano to bars would help the onyx problem.
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Endo
(@Endorosaurus) reported
@OldSchoolRS Where are you in fixing account security problems such as when there is a script spamming passwords for an account not allowing the user to log in? And not only that one but others as well
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R_Innocentt
(@RickyInnocentt) reported
@JagexSupport Beware of Jagex also. Bought pack of 3 bonds today.. Hours later my Account is gone and my money I spent. Tried to continue with Google.. They want me to make new account. Can't get to my account I bought bonds for. No human support only Error 15 walls.
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Justin
(@MindReaderOSRS) reported
@Le_Moi_OSRS @Mankedupmage @OldSchoolRS Yeah I'm not sure why they nerfed the drop table, the issue was clans and they fixed it. Now it's dead content.... They should buff all the revs back to its previous drop rate if not better.
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Liam
(@beansLFC) reported
@JagexSupport Hello yes this didn’t help resolve my problem! My app is just not showing I have it linked to my RuneScape account? And I can’t provide enough of the right information thag it’s mine! But I do have emails confirmation of me paying for the membership to my account ? Can this help
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leonardo morelli
(@leonard62338088) reported
@JagexSupport Hello, I’m well aware of the security measures needed to protect my account. The problem is I had all the security in place to prevent my account being compromised and it still was!? Is there any way of seeing what happened on your end ? 24 7 to max