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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Matchmaking (9%)
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Online Play (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mateo Gallardo
(@alfa_ibraheem) reported
@MinimumJogge @JagexSupport Trust me dont waste your time. They do not take any real steps to help, and your account will stay compromised although you, myself, and countless others are innocent. If you’re having any trouble with your account reach out to @utopiantechh for help he’s the best out here
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Jared Umstead
(@UmsteadJared) reported
@JagexSupport Hello so I’m trying to login and it’s telling me invalid username/email but Ik I’m using the right one because in my email I have emails from you guys with my purchase history
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jord
(@JordPotterRS) reported
@OldSchoolRS fix world 330... crashed everyone on thr world and now we cant log into any other world.
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Kristopher Park
(@MyTKrisP) reported
@JagexSupport Since none of my questions on the other tweet got answered.... When are you guys going to fix Gauntlet? It's deadclick nation, worse than vorkath was. Don't reply with "Report bugs via this link" That link is a joke. Same with the report a player. Nothing happens...
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nah
(@thehoeh) reported
@Victorsoan @JagexSupport @GamRegGB I know man. I’m working on trying to fix this. I know I’m not the only one they did this to.
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Cultist
(@Heretek_Magi) reported
@JagexSupport I'll try the unlock, but every single change email link I've gotten in the past was also broken, only link they ever sent that wasn't was a password change which I used to see if I could then changed it back to my old one.
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jordan
(@jjd___) reported
@JagexSupport Hi, I have a ticket at the moment for a quest bug resulting in me not getting an item I need to progress with the quest. I got given the wrong item by a Mod and so my issue remains unsolved but the ticket has been closed. Where do I go from here?
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StonedJew
(@stoned_jew) reported
@JagexSupport Hello this is start to be Cringe, Your Tip Off not respond your apple for getting my account hijjck is a joke, you need to start work on your customer service this is unbelievable Enjoy 1 more player quitting the game thanks after playing from 2002 i finally quit :)
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Thomas Williams
(@Williams07546) reported
@gaintboy2 @JagexSupport In my honest opinion,there is a good chance of recovery,I guess you reach out to @90hacks he helped me recover my account which had similar issues with yours
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caleb
(@caleb_tarrant) reported
@JagexHelpFrost @JagexSupport @JagexAsh Me submitting a 2nd form with the same details but a different email shouldn't cause any trouble right? Also roughly how long do these requests take to process?
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Taste Combat
(@CombatTaste) reported
@JagexSupport Hi. My login name for OSRS is Taste Combat. I was banned a year ago for macroing and have submitted a ticket regretting my action. Please kindly look into it and hopefully give me another chance to redeem myself. Thank you so much for your kind consideration.
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Marcus Pantzar
(@MarcusPantzar) reported
@JagexSupport #osrs I am locked out of the koruend and kebos medium diary. I dropped the page received from "depths of despair" and then later on unlocked Kourend 3. I now can't reclaim the page since the npc that gives it out dies in the quest. How can i fix it?
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Doug moul
(@MoulDoug) reported
@JagexSupport Im sorry I keep bothering but still am having issues with my account. My authenticator was wiped off my phone and now I don't have access to it to log into my account. What options do I have? My email account is deactivated that's linked to my account aswell.
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Xeoke
(@XeokeTV) reported
This morning, my @discord account & Runescape Clans Discord server were compromised. I've reached out to Discord in hopes that they will be able to resolve the issue. Please stay tuned.
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Tyler Flowers
(@tdflowers) reported
I've been unable to login to my @OldSchoolRS account for months because I can't get the disable authenticator link to actually work. Then there appears to be no human support that I can contact. @JagexSupport got any ideas?
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Cultist
(@Heretek_Magi) reported
@JagexSupport Been about 2 months now that I've been locked out of my account with a lost authenticator, every email I got is broken/expired and every single suggestion support has given me did nothing. Please I just want my account back.
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Daniel Kiiski
(@DanielKiiski) reported
cannot login after w330 crashed @OldSchoolRS
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Dave Warringa
(@DaytradingDaveW) reported
@OldSchoolRS cant login after a crashing World 330 & im in combat… 😓 Sub 20 minutes unable to log in
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CarlosOŋτιvҽяơs4G
(@carlosontive) reported
@JagexSupport @Arles26d @Jagex good morning I have a problem with my account I woke up banned it says gold sale in the real trade and we are wrong
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Sam i am???
(@ImOzaorSam) reported
@JagexSupport Can i not have my login username changed?
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nah
(@thehoeh) reported
Didn’t even leave 50k you little dipshits. Not a single other micro transaction from me, ever! Absolute bullshit. Absolute bullshit. You stole money from me that I bought bonds with. Fix your ******* system @JagexSupport #runescape #thieves
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Dr4g0nk1ng
(@dr4g0nk1ng) reported
@OldSchoolRS @JagexLight Besides that, there is still the whole issue of a bank in the middle of the fight. I'd rather just be able to mine pure ess alongside those Essence shards or use a hammer on pure ess to get the shards.
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Meagan Niles
(@Niles1Meagan) reported
@Anthony20569103 @JagexSupport Well I was having similar banned issues too but i was recomended to KUZZICYBERTECH on instagram he got my account fixed all thanks to him🥰🙏
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BryceBot
(@RealBryceBot) reported
but thats like the food service or whatever from runescape
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Brandon Cantrell
(@bcant684) reported
@JagexSupport My account recovery was denied again. Can I please speak with someone directly to get this issue resolved? The automated system is not able to help. #osrs
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Enigma
(@Marc_I_V) reported
@JagexSupport somehow 2fa got enabled on my account and now it won't let me sign in and it won't let me disable it as well
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Michael Gogan
(@mikeygoge) reported
if i knew my runescape login i would be fired from my job
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saul moises
(@saul_6_hernadez) reported
@JagexKieren @JagexSupport Good days support I am presented with a ban on my account, which is relatively new and I would like to know if this is due to a machine error as the truth began denuevo recently and it is sad that I suspend by rwt when you have never been infringer
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Annita
(@Annita37051702) reported
@James21909478 @JagexSupport Luckily they recommended @hsbbits for my account and he help me fix my account is now working perfectly hopefully he can help you too.
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nah
(@thehoeh) reported
Also, @GamRegGB, @Jagex hosted an online gambling event for 2 weeks wherein they didnt disclose odds to players for first 5 days to increase profits. I know they got in trouble for this before, is this something you can look into? #fraud #thieves #runescape @jagexsupport