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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Wade McCall
(@WadeMcCall5) reported
@JagexSupport @JagexAsh I'm pretty sure I am recovering the correct account because when I get the rejected email, it calls me the correct username even though I'm using the login email to identify the account for recovery
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@Livey_ @JagexSupport @jagexsupport I've been having these issues too recently. The world has like 80 people in it. Its not full.
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Luke H
(@Skirja1) reported
@JagexSupport please fix the glitches on the ‘Myths of the white lands quest’! It’s impossible to complete with my character not being able to get close to the walls in the 6th room as he’s automatically pushed back! 🤯
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Arman Vejsilagic
(@aaaaad1337) reported
@JagexSupport Yes, I have read the rules and the strategy im thinking about is legal, the only problem is that I dont know how the game would know that its legit. Im not informed on what the anti-cheat actually does to know im playing the game but I know people set up pedals for HA and its ok?
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Séamus (Jacob's Irish Arc)
(@16jacpay) reported
I remember playing Runescape in 2007, a 9 year old knowing NOTHING about MtG, and getting an ad for Lorwyn while I waited for the login screen to load. I vividly recall thinking "that new game looks like ****, it'll never last" I also thought it was a Pokémon knockoff
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Pravesh Rana
(@praveshrana68) reported
@sammyboi27 @JagexSupport Text @hytechcyber to fix your account immediately
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Luke H
(@Skirja1) reported
@JagexSupport please fix the glitches on the ‘Myths of the white lands quest’! It’s impossible to complete with my character not being able to get close to the walls in the 6th room as he’s automatically pushed back! 🤯 #runescape
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Moe
(@Amohsen3121) reported
@JagexSupport hey just wokeup and couldnt login check my email my account has been hacked and email reset even though i have 2fa on my account how is this possible. And it keeps saying it sent link for recovery to my registered email which is no longer mine but the hackers helpme
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Jay
(@Bearscapes) reported
@hasson_shaun @RuneScape Right? It’s disgusting that they promote **** like this on twitter when there’s thousands of issues with this game.
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robert cova
(@robertcova1) reported
@JagexSupport first of all good morning or night depending on what time you see this message, I want to know why my ironman group mode account says it was banned by rwt if I have never broken any rule or anything like that I would appreciate a solution to this problem
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Jeremy Long
(@Jeremylong05) reported
@OldSchoolRS Everytime I grab an uncharged cell my chat box gets all messed up and won't let me send a private message. Any idea of how to fix this. It only happens when I grab them. I have to log out and back in to be able to chat again. Anyone else having this issue?
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J T
(@zamorack12034) reported
@RuneScape all these years coming out with some bad updates and now the inventory has grids that’s dum all these years you could never fix gold farmers bots never put effort forth but always had bad updates can I fix the grids on inventory? And make it back what it was originally
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TGC_Dave
(@TGContrarian) reported
Anybody else having issues with @RuneScape constantly crashing on android? I've verified that my device is compatible. But basically anything I do crashes it. Didn't used to be this way. Opening any interface, teleporting, or walking into a slightly crowded area now crashes it
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Mike Ernst
(@Merkerzzz) reported
@JagexSupport Help! My account got banned for Macroing (not even sure what that is) and I’ve had this account with no issues for like 15 years. It only happened after I started a group iron man with my friends on old school RuneScape. Really want my RS3 account back
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moltoz
(@moltozer) reported
@JagexSupport Is there anyway I can find the hunter lvl of a banned account? Banned for bot, mod suggests hunter, never botted. Need confirmation. Also can Jagex provide stuff like login info at time of ban? Just help out a player that paid money for years. Security issue.
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Allyman
(@AllymanRS) reported
@JagexSupport Looking to contact a jmod privately about some account issues I'm having and the website doesn't have an email to contact support with that I can see. This is my only other choice.
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cass
(@eatyoursoups_) reported
@JagexSupport can't login into my account on my ipad. My usual email login doesn't work and I have no idea what's going on.
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Jay | Galvanise
(@RSGalvanise) reported
@JagexSupport SEVEN MONTHS SINCE FIRST REPLY! Can someone from support, for the love of my sanity, please actually get me the help i need to fix my account. This has actually gone on for too long.
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Ryan
(@RyScholes) reported
@JagexSupport I havent played in probably 10-15 years, thought I'd come back but had some issues logging in, checked my emails and seems like someone changed the registered email years ago, I have done recovery, how long does this usually take?
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ROT76
(@rot_76) reported
@OldSchoolRS fix rev entrance
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Bas-osrs
(@OsrsBas) reported
@JagexSupport @Livey_ I love you guys at jagex but can we please put people that actually read the question and/or know anything about the game in charge of customer service?
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Jake Verbaten
(@Raynos) reported
@wesleytodd I think this hypothesis is wrong / broken. I’m 2001 I had to use dial up to play the game. There was no steam or distribution mechanism, you either buy cds, go to runescape dot com as an alternative to downloading the game.
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Nathenial
(@NateSparling) reported
@RuneScape Hopefully those eggs lead you to the real problems in the game
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Pravesh Rana
(@praveshrana68) reported
@CainanTylicki @JagexSupport Text @hytechcyber to fix your account immediately
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lolsoldaat1
(@lolsoldaat1) reported
@JagexSupport i wan’t to acces one of my first runescape accounts i just remembered. But it has been locked but i don’t remember what the e-mail address is. Can someone help me out with this issue?
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Aaron McClendon
(@Aaronmcclendon4) reported
@JagexSupport Oh not gonna reply of course? Because you're the worst support team in the history of gaming my god. Get a support team going that actually interacts and fixes problems instead of ignoring important issues!!!!!!!!!!!!!!!
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Jim
(@iLaserShark) reported
If runescape doesn't get their inflation in check I fear it will follow the footsteps of gaiaonline. Gaia also had the issue of rare items going to insane prices. They also had a mass exodus of mods/admins under the new producer/executive change, many signs leading this way. 😢
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S L 0 T H
(@UploaderPaul) reported
@RuneScape Reminder... Patch Notes isnt a update its just fixing broken **** yall should be doing anyway. Yall are so worried about pleasing your investors yall forget who the real investors are... your players... so invest in making us happy with content or die off like all games.
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robert cova
(@robertcova1) reported
@JagexSupport #runescape first of all good morning or night depending on what time you see this message, I want to know why my ironman group mode account says it was banned by rwt if I have never broken any rule or anything like that I would appreciate a solution to this problem
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James Harvey
(@galadeema_Alil) reported
@WadeMcCall5 @JagexSupport @JagexAsh Few days ago i had an issue like this that got me worried, thinking i was going to loose my account but luckily i was referred to a professional Feng Joe with the username (fenghack) that help me fix it back