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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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bobman212
(@bobman212_) reported
@JagexSupport The problem is that I can’t edit audio settings without opening the advanced menu. My settings before wouldn’t allow me to manipulate them in the mini menu bar. I had everything muted from before the update
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Diggy
(@Diggysaan) reported
@JagexSupport there seems to be a problem with corp, theres about 18 cores in the room at one time
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Brettina
(@Brettina10) reported
@Pug_the_Panda @JagexSupport OMG!! thought i was the only victim of this, like i got banned and I tried contacting their service but they always gave me a robot reply not until i got in contact with @cybermonstersecurity on instagram who got me back into my account he should help you
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Kimberley
(@Kimberlue824) reported
@JagexSupport I’ve tried that. There aren’t any solutions to my issue there.
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No Longer Vibing
(@thisismatt48) reported
@JagexSupport I am having issues setting up an authenticator on my OSRS account. I followed all the support on the website to no success.
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Andy! Rsn 23 skills 99
(@23_rsn) reported
@JagexAsh @OldSchoolRS is there an issue currently with mobile? My screen is on maximum brightness yet I can hardly see anything in game?
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manny~hack
(@manny_hack100) reported
@RachelEvey @JagexSupport @Yahoo Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc...
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manny~hack
(@manny_hack100) reported
@RedSeaRs @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc...
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Jordan🇬🇧
(@JordiiTV) reported
@JagexSupport What I am actually asking is, can having 2 mice connected cause an issue with your macro detection? As that is when I received the ban across two different accounts.
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Camron Tongue
(@CamronTongue) reported
@JagexSupport Hi Mod Pixel, I appreciate the replies but this is just generic and not solving the issue. I can't remember details from 15 years ago, I can literally play my account as I remember the password and have provided proof of this in my appeals. Is there anything that can be done?
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Janetcat
(@Janetcat6) reported
@JagexSupport My two accounts Kooky Katie and Kookytoo were falsely banned recently. Appeal was denied, was not hacked. One is a grandfathered account of 14 years. Should I keep this membership active while I try to get someone to fix this problem?
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RSWest
(@RSWest5) reported
@JagexSupport There's many things you can do, which is provide support and find out why this happened. Considering I haven't played OSRS, yet banned for something on there, that would be something to look into. You can easily help and clarify this issue, but you're saying you WON'T.
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The Knuppel
(@The_KnuppelRS) reported
@JagexShaun @RuneScape Does this also fix the calibration on ios devices? It’s better since last week, but definitely not like it was during the beta. I still have to tap a few mm higher than the buttons. When loading presets or trying to search it’s pretty annoying
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Ryan Baird
(@RyanBai99596255) reported
@JagexSupport I discovered a possible economy ruining glitch that happened to my account from the new update with the ash sanctifier depending on the scale it could be very bad as it duplicated my runes by 10 instead of dividing charges by 10
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No Longer Vibing
(@thisismatt48) reported
@JagexSupport I followed those instructions and am still receiving the same error. "You need a validated email address to use Authenticator."
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RSWest
(@RSWest5) reported
@JagexSupport Will you help me get a refund or look into my account? After over a month of having to use twitter to just get customer service. You CAN, that is 100% easy to do. You're telling me you flat out WON'T?
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aldors
(@aldors49501112) reported
@RuneScape What about the ribbon fix?
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Mod Sarnie
(@JagexSarnie) reported
@Jackmanlol99 @JagexAyiza @OldSchoolRS Cheers for the info! We've released a hotfix that should deal with the issue, but please let me know if there's any other issues you find.
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staqz
(@Staqzx) reported
@xPRemsuu @Ace12439 @OldSchoolRS Although the sand casino is bad and should be removed, it will not solve all of his problems. He will just find another outlet. He has to help himself as well.
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PraiseZaros
(@BenJackson1223) reported
@RuneScape Anyone else having issues of crashing in highly populated worlds like community divination? I still crashing all the time there even with new update!
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manny~hack
(@manny_hack100) reported
@SwinscoeShane @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc...
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zomester
(@zomester1) reported
@TimeCollapsed @JagexSupport That is what their refund page implies, that's why I was asking for clarification. Not to mention, I used part of the service and the service has drastically changed.
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pamela D
(@pamelad00) reported
@CamronTongue @JagexSupport I had similar problems but I was referred to distort_recovery on Instagram they fixed my account in less that 30mins they can help you too
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EasyHelp
(@EasyHelp7) reported
@OldSchoolRS Please fix game audio. Music keeps playing. But I have muted all game sounds. This happened after update. Also I can't control Audio settings after update too.
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Jordan Molyneaux
(@J_Nasty96) reported
@OldSchoolRS I have a problem with my acc and need help badly could I get a dev or someone from support to message me plzz!
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Camron Tongue
(@CamronTongue) reported
@JagexSupport Hi guys, I'm having an issue with changing my registered email - I have full access to the account and can login however can't change my email due to not having access to it any longer. Is there anything I can do? Thanks! (It's a very old account).
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ʀǟɨռʄʟɨք
(@TimeCollapsed) reported
@zomester1 @JagexSupport Very unlikely, you’ve paid for and used the service
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GREAT PEOPLE
(@opjmAwoo_) reported
@DeadSyrup @JagexSupport I also contacted support service and they didn’t do anything about it...But @IPOBinSweden on Twitter helped me get back into my account✅
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fidel
(@firewarr7000) reported
@JagexSupport I find it hilarious that after I find out I was banned I did a thorough check of viruses and malware on all my devices that have the game and found nothing that could led to this ban mods and developers need to do a a little better and fix there bugs.
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Anonymouse
(@Anonymo50882028) reported
@OldSchoolRS Issue with new brightness slider. After selecting the brightness it doesn’t set properly and the brightness keeps going down, even though the slider stays where it is. (On iPad)