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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Abdullateef
(@jeffreyjakes1) reported
@Freshprinceof_v @JagexSupport Hey, please read I really know how this may sound to you but getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them, I suggest you contact @brenfixer on instagram for support he got my issue resolved.
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ASTEN NEALE
(@Kuvrosrs) reported
@OldSchoolRS Warning to new players!!! Stay away from wintertodt, random unjustifed bans are occurring for macroing, this may be a temporary problem but I can confirm it certainly is happening, lost my iron man 12 hours in, can't play through fear of happening again.
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🌸
(@snecstasy) reported
@JagexSupport please could you respond to my tweets? My account is currently hijacked and il having trouble securing it before the bank pin expires
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KING BLVCK
(@etinosaso12) reported
@cuntryboi22 @JagexSupport Hey, please read I really know how this may sound to you but getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them, I suggest you contact @brenfixer on instagram for support he got my issue resolved.
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brokenJoystick
(@brknJoystick) reported
@JagexSupport Thanks for responding Eliza although receiving emails is not the problem, as I got the original you placed a ticket email 9 days ago.
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Oritoke
(@Orihchi) reported
@Trisk91774912 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to allenfixx on instagram he helped me when I had similar issue
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Fe_Embers
(@Fe_Embers) reported
@Ogrepilled @MrAlexLP @OldSchoolRS You do realise tempoross came out March 2021. The dragon harpoon already dipped and stayed low since 2019. Dragon pick got a spike due to TOA, if they work with BM properly it wont crash. So again what is your point?
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Charizxard
(@CharizxardOSRS) reported
@JagexSupport @JagexAyiza I receive emails from you so there is no issue there I don’t think, get password change emails etc…
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FireManSam.eth
(@FiireManSam) reported
@JagexSupport @OldSchoolRS please take a look. would it be a error ban due to me putting wealth onto my alt account? which I done at 22:45 precisely last night. I don't trade others. my trades always on friends. I don't even mingle with others in game to get such thing.
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Fredrik
(@Ifenkili_Nze8) reported
@deano_cool @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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Fredrik
(@Ifenkili_Nze8) reported
@cuntryboi22 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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Fredrik
(@Ifenkili_Nze8) reported
@Daanjlf @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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Astro_Muffin
(@MuffinAstro) reported
@JagexSupport I asked the question about using voice attack to play RS3 about three months ago, mod yeab got in contact with the anticheating team which said it shouldn't be an issue. About a week ago I got a temp ban for Macroing, and my appeal was denied.
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mndo
(@imend0) reported
@JagexSupport Hi, I can’t see my catch history in fish flingers. Ive noticed multiple players mentioning having issues with this. Really want to play the mini game but there is no point in playing if I can’t see what I’m catching. Might not be a bug but would like some help to figure this out.
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ASTEN NEALE
(@Kuvrosrs) reported
@OldSchoolRS Warning to new players!!! Stay away from wintertodt, random bans are occurring for macroing, this may be a temporary problem but I can confirm it certainly is happening!
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Juan Muñoz
(@jdmxix) reported
@JagexSupport I’ve submitted a ticket about my double charge issue but I have not had a response or a solution. I need my refund asap
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Deano
(@deano_cool) reported
@JagexSupport despite multiple attempts to get my account that was hacked back. You don’t seem to think I’m the account owner. Check my twitter name and EVERY other social I have, apologise then fix it please & thank you
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yammy
(@yamman726) reported
@JagexSupport Sigh, why wasnt this said at my original tweet? I reinstalled the client which fixed issue, however on phone and ipad the authentication screen still does not ALLOW REMEMBER THUS DEVICE FOR 30 DAYS! Been like it for months now with NO ACKNOWLEDGEMENT
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DAN🫶
(@DANIELI72411668) reported
@RealFrameless @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Stephen
(@Call_me_stev) reported
@XviZenon @JagexSupport @Jagex Why not try #kelvtoolz on Instagram they can fix issues like that.
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Asad Ameen
(@AsadAme67800057) reported
@JagexSupport These links aren't solving my issue tbh. As I told you I don't remember the creation information.I don't have a good memory I forgot to take a Screenshot. I've provided proofs that it belongs to me why are you ignoring them?
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Mandrue
(@Mandrue) reported
@OldSchoolRS Do people think the smite mechanic should be reevaluated? It seems odd to me that a tram can smite you in the wilderness even if you are low hp with hill prayer and protect item on. Is this a problem, or an intended mechanic?
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JASON
(@JasoN52686) reported
@PhilipponMaison @JagexSupport @JagexAyiza If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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Azzy_Ben
(@AzzyBen) reported
@Freshprinceof_v @JagexSupport There’s this genius who can help write to #brenfixer on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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KING BLVCK
(@etinosaso12) reported
@jdmxix @JagexSupport Hey, please read I really know how this may sound to you but getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them, I suggest you contact @brenfixer on instagram for support he got my issue resolved.
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Markus
(@Markkuus9) reported
@Freshprinceof_v @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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Fredrik
(@Ifenkili_Nze8) reported
@imend0 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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.
(@concealedspork) reported
Anyone had issues with the RS3 client having a half black and half white screen and crashing? @JagexSupport I've updated all drivers and updates on my pc
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Fredrik
(@Ifenkili_Nze8) reported
@happy27895567 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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Efosa
(@efosa288) reported
@Rip_David_Osrs @JagexSupport Getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them until someone here referred me to #kelvtoolz I am sure he can fix the issue because he also fixed mine successfully I'm positive he can be of help