RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/27/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Brettina10 Brettina (@Brettina10) reported

    @Tidiahn @JagexSupport Same thing happened to me My account also got banned from posting tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • MDK42 MDK (@MDK42) reported

    @RuneScape Any word on a umbral chest fix?

  • runeacapegod Salatheal rivera (@runeacapegod) reported

    @JagexSupport plz im not getting the email so i can unlock my acc plz fix it so i can get the email when i click unlock acc plz its ben 3 days now iv done so much work on dis acc

  • HelmutDrums greylord drums (@HelmutDrums) reported

    @JagexSupport i was perm muted for over 5 years, and no chances left to appeal, can my issue be looked into one last time? Because i am adamant this was a mistake.

  • RydaaaahTTV Rydaah (@RydaaaahTTV) reported

    despite the server issues going on @playnewworld it is soo much fun when you think about it, the beta has been out for 2 days at least of course there is bugs, but its bugs that can be fixed. can't wait for the full release Runescape Big Brother is coming ;)

  • the_spy_lord_ THESPYLORD (@the_spy_lord_) reported

    @sshogunn3 @JagexSupport For assistance on Recovery of hacked, suspended or disabled social media accounts | Facebook- Instagram- Snapchat- Twitter- Tiktok- Onlyfans- ICloud- Emails- others | Trust wallet- Coinbase- Binance |, Inbox me now I can help you fix it ASAP

  • Brettina10 Brettina (@Brettina10) reported

    @TheDogg20411939 @JagexSupport Same thing happened to me My account also got banned tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • Brettina10 Brettina (@Brettina10) reported

    @TheDogg20411939 @JagexSupport Same thing happened to me My account also got banned from posting tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • jyrmar Jay Bray (@jyrmar) reported

    @JagexSupport That was my first stop. Provides no help regarding the issue I’m having. Does your company have a customer support email, phone #? I’ve been charged for membership. Yet my RuneScape account indicates I haven’t paid for anything.

  • OllyJxx Oliver Thomas (@OllyJxx) reported

    @JagexRamen @RuneScape You could fix Asterllarns glitchy ***

  • ilexand ilexand (@ilexand) reported

    @_nodat @OldSchoolRS Considering some Pmods report that they mute them only dor jagex to either ignore the mute or have other pmods say not to, i say this is a problem that will never be fixed

  • andrew7668 andrew (@andrew7668) reported

    @Sulle_og @JagexSupport Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast

  • andrew7668 andrew (@andrew7668) reported

    @cchars93 @JagexSupport Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • andrew7668 andrew (@andrew7668) reported

    @JagexSupport @HelmutDrums Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • andrew7668 andrew (@andrew7668) reported

    @TheDogg20411939 @JagexSupport Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • Sobeazyy sobz (@Sobeazyy) reported

    @JagexSupport Hey jagex so I can't login to my account because of an old email with an outdated phone number. I sent an appeal for email change but I accidentally used the same email that is inaccessible. I can prove it's my account with old receipt of membership purchase.

  • Abaecho1 Pepi Calvita (@Abaecho1) reported

    @JagexSupport @LadyGam38797470 Why you don't check your official forums and reddit to see that everyone is complaining about the same problem?

  • andrew7668 andrew (@andrew7668) reported

    @WIlliam46484614 @JagexSupport Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • RipperRooOSRS Ripper Roo (@RipperRooOSRS) reported

    @lakeosrs @OldSchoolRS @JagexCurse I have the opposite view. I'm not one to lick their boots, but I'm glad Jagex was prepared and able to fix all these issues so quickly. All of these fixed happened before I even took my lunch break at work, well before I'd even be able to log in on the day of release.

  • AmberLynn_07 🦋Amber Lynn 🦋 (@AmberLynn_07) reported

    @JagexRamen @RuneScape Remove the timegate to burning the web on phase 1 of rax and fixing the broken lootshare when there’s more than 15 people in a mass at kk

  • andrew7668 andrew (@andrew7668) reported

    @Tidiahn @JagexSupport Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • andrew7668 andrew (@andrew7668) reported

    @SametTokd @JagexSupport Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • Brettina10 Brettina (@Brettina10) reported

    @oh1two1 @JagexSupport Same thing happened to me My account also got banned tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • andrew7668 andrew (@andrew7668) reported

    @JagexSupport @gabrieldetende2 Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • Duelglint Duelglint (@Duelglint) reported

    9. Overwatch, Phantasy Star Online 2(break) , Runescape (break) , Vrchat (please fix it) , Dead By Daylight (haha :) )

  • patrick7877 Yep Kekw (@patrick7877) reported

    @JagexSupport Hi, Today my OSRS ironman account got hacked : iron niffos They took all most everything of my account. I can login in to my account but is it maybe possible to get rerolled because i am ironman ? lost 3.5b in total worth of items. Hope u can help me!

  • KingsmenDello LA_MAGIC MAN (@KingsmenDello) reported

    @OldSchoolRS there's a problem with game where group ironman somehow still isn't out please fix!!!!!!!!!!!

  • Brettina10 Brettina (@Brettina10) reported

    @SlainedShadow @JagexSupport Same thing happened to me My account also got banned from posting tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • Danumis_ Danumis (@Danumis_) reported

    New World has almost everything I want from an MMO. I would like swimming (because walking into water head high just is dumb), farming, ships (with boat warfare), and to just fix bugs/optimize. The game has endless potential and hits my RuneScape feels.

  • Brettina10 Brettina (@Brettina10) reported

    @Miketheboss971 @JagexSupport Same thing happened to me My account also got banned tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you