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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ryde |
Sign in | |
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
| Manchester |
Sign in | |
 Melbourne |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Bishop
(@JakeBis65230741) reported
@rsn_bms @TryllaT @RuneScape Hey chief, you must not read other comments in this thread because everyone is pissed at this bullshit company called Jagex. No company in the world would break something, take a whole month to NOT fix it, and then take a holiday weekend while it’s STILL broken. Pathetic *******
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Icey
(@rsicey) reported
@MvvsOSRS @realRonaIdFart @OldSchoolRS 800 worlds - 8 pkers. That's the problem.
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bms
(@rsn_bms) reported
@JakeBis65230741 @TryllaT @RuneScape Pretty sure that cyberpunk was released broken. Also very sure its still broken. Took them 3 weeks to offer just refunds. Locked out accounts always take that much time for nearly everything.
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Ket-omg
(@Ket_omgRS) reported
@Jordnxrs @realRonaIdFart @OldSchoolRS Or fix most pvp areas to singles-plus combat like the new rev cave. That would cut pk clans and allow solo pkers to hunt pvmers and other pkers
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Jordn
(@Jordnxrs) reported
@realRonaIdFart @Ket_omgRS @OldSchoolRS The only thing that could fix clanning on solo players is to make it so if a player engages in combat with another player in single way combat zones, no other player can attack them for 1 minute. In multi anyone can attack for any amount of time.
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Official W83
(@W83Official) reported
@JagexSupport Greetings! A mate of mine has been locked out of his account and gets Error code 15 when recovering, what can we do? He cannot get his account recovered this way after the lock happened when he changed the E-Mail-address (Since his old one became inaccessible)
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Will D
(@ssx_WD) reported
@JagexSupport its not a ban, its due to your login issues, you guys just haven't got in touch with me since you're issues began and i want a way to check that my account hasn't been fully deleted
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Jesper Enström
(@EnstromJesper) reported
@JagexSupport I have an account that works to play on! I got: Authenticator Login Email The 2nd Email for changing password. Bankpin Problem: I would like to change the 2nd Email but I can't because it is inaccessible because its "School Mail" Please help/reply!
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Andrew
(@Goofie_72) reported
@JagexSupport Still cant login. Cant login to appeal a ban. not even getting emails from the reset password now. this is beyond annoying! and i never get an answer from anyone here. this is absurd. i just want to play runescape and i cant.
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TaylorSilver
(@WideboyTaylor) reported
Y’all it literally hasn’t gone over a day without storming and having internet issues. I swear I’ll stream again. Unfortunately I’m not able to RuneScape much either because I don’t want to get 13k points deep on Wintertodt and get dc’d
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andrewisfamousnow
(@andrewisfamous1) reported
@OldSchoolRS Trouble Brewing Graphics. Redesign the graphics of each base to make it more intuitive what's important (e.g. the supply table should look obviously different and more clickable than the crates around the wall).
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Sean
(@412alldayPGH) reported
@JagexSupport can I please dm you about a problem that I think is related to the login lockout.
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PH🚩
(@SadPhilip) reported
@JagexSupport you are kidding me? My problem is obvious, give me back my account.
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andrewisfamousnow
(@andrewisfamous1) reported
@OldSchoolRS For UIMs, make it so you can bring your Pieces of Eight into Trouble Brewing without them getting deleted (not my original idea). That way you can actually save them up.
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bms
(@rsn_bms) reported
@TryllaT @RuneScape Ah i see now you have actually nothing to say. But don’t know when you are done. Because you are so desperate to never look at your own problems.
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Nick
(@DarthSkimo92) reported
@JagexSupport I know my log in credentials, yet again I will say this. I can log in on my pc (same account) but not on mobile(I have tried on different wifi and mobile data). My previous tweets show the issue I am receiving trying to log in. Still having the issue
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Jake Bishop
(@JakeBis65230741) reported
@Marii30535032 @RuneScape You’ve got some brown **** on your nose..... maybe we’d be more supportive if Jagex had treated us like the paying members that we are and not like scum on the bottom of their shoes. This has been the worst ongoing customer service I’ve ever experienced, and it’s not even close.
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Ser_Aishi
(@AishiSer) reported
@JagexSupport ..... the frustration with this support.. I did chose the second option, it prompts to select “contact jagex support” I did that, put in an the original login as that was how I logged in, for the second email I put one I have access to, assuming it would change registered email.
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Jordn
(@Jordnxrs) reported
@realRonaIdFart @Ket_omgRS @OldSchoolRS But would jagex actually implement that fix? Up to them.
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Jake Bishop
(@JakeBis65230741) reported
@rsn_bms @TryllaT @RuneScape You think most game companies do this?!?! Give me one other example of a company that broke something, locked out it’s paying members, and took over a month to fix it to get them back in the game. Go ahead and look, I’ll wait here.
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Jospeh
(@SaucySperm) reported
@CapeChampion @OldSchoolRS I think adding those pets would make the bosses farmed almost exclusively by high leveled players, causing their drops to crash, even if their loot is mostly alchables. This indirectly takes something away from F2P.
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Brandon Moore
(@Moore_Brandon23) reported
@JayySlay_ @OldSchoolRS I fail to see how growing a player base is an issue? If more people play f2p more people are prone to become members f2p should be fun, not boring and nothing to gain. I’m more prone to subscribe if I’m having fun and can have more fun
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Pixcy/7d
(@7dPixcy) reported
@JagexSupport @Jagex @JagexSupport please resolve my query. I hope you understand that the account recovery is just not working for me, I have explained my situation in above replies so please help me out.
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Upbeat Jake
(@Upbeat_jake) reported
@JagexSupport do the users who were affected by the login lockout recieve any in-game items?
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GGtoHH
(@GGtoHH) reported
@Jordnxrs @OldSchoolRS but people who want to pk pkers for fun, have methods to do that now. So there's really no reason for anyone but people hunting pvmers to go in the wildy anymore, mostly for fun. These changes are aimed at fixing that problem. If you dont want to be pker bait, then dont go.
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Sam Southerland
(@SamSoutherland3) reported
@JagexSupport hey guys I’m having a problem with a credit card monthly payment coming out from my friends RuneScape account that I would like to resolve but I no longer have contact with the ex-friend and their account information
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Staidlightning gaming
(@StaidLightning) reported
@OldSchoolRS Oh yeah thanks let's not fix the unbalanced pvp and pvm between PC and mobile even tho its been 7 years. Oh lets not forget how unbalanced it is even without runelite. When was the last interface update for osrs mobile never?
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andrewisfamousnow
(@andrewisfamous1) reported
@OldSchoolRS Add left and right click options to Trouble Brewing. Craft Workbench. Deposit Hopper/Boiler/Kettle. Withdraw Kettle. Light Boiler. Sabotage Pipe/Hopper/Bridge/Pump. Repair Pipe/Hopper/Bridge/Pump. Bait Mound. Throw Monkey. Dye Monkey.
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Dakota
(@dktarvas) reported
@JagexSupport HI, I was wondering why my account would have a different name on osrs mobile than my account on the PC? I login with the same email address, also I am a member, but can't login to members server on mobile?
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williantoguchi
(@williant_japa) reported
@JagexSupport my account is the login lockout and i didnt received any email after the ticket that i send, im starting to wonder if something is going wrong on the process. The last emailbis from march 11