RuneScape status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (75%)
- Online Play (8%)
- Glitches (8%)
- Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pristina
|
Sign in | 21 days ago |
 Drammen
|
Sign in | 29 days ago |
 Avondale
|
Sign in | 1 month ago |
|
Sussex
|
Online Play | 1 month ago |
 Cuijk
|
Sign in | 1 month ago |
|
New York City
|
Sign in | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Oxlong (@MikeOxlong1973) reported@JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!
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Will (@Forget_Sleep) reported@reysokas @youtooz @OldSchoolRS Mine came broken today
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Raven Karp (@RavenKarp) reported@JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.
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JustGeoffrey (@FeGeoffs) reported@OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago
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ringo (@ringo794) reported@INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD
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Kev (@dankkevd) reported@AdoNir666 @Nescitum @OldSchoolRS Lore and game mechanics are different. In Tourist Trap there is an NPC obsessed with sailing. In Dragon Slayer you have to buy your own boat and fix it up. Bone Voyage there is a sailing part in that. To me it just makes sense to be in the game.
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dash (@dashgoat67) reported@Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.
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RooK (@RooK_OSRS) reported@heboxjongeRS @OldSchoolRS Weird changes. The biggest issues in this room were *** phase and shadow hp/def scaling at high invos and they left shadows untouched. DPS checks are horribly unenjoyable, but Jagex instead just decided to lower the skill ceiling in the room.
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Mattlathrop (@Matt71617251) reported@JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.
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Quentin Phelps (@Qballa69420) reported@JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!
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David @ Japan! (@1davidj) reported@Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much
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Shane Hummus (@ShaneHummus) reported1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.
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Hearte (@xHearte_) reported@OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)
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Brandton Graffin (@BrandtonGraffi2) reported@JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.
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Chungus (@ChungusOSRS) reported@AnthonyPezzuto8 @OldSchoolRS Brother you are the problem. Not the pride March.
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Luna🐾🐶 (@LunaEtAstrum) reported@OldSchoolRS will this fix the latency on the pride event launch this year
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Jason Mathis (@IronCore18G) reported@nbarsheshet @OldSchoolRS I did read it. It what universe is 7% percent of the overall uniques a problem? I am one of those people, who spams 515-540s - anyone that isn't a moron that wants to grind TOA is going to push up to those invocations. Otherwise, you're an iron - you get your items and leave.
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IcoBeast.eth🦇🔊 (@beast_ico) reported@serpinxbt i'm personally a KOTOR guy, but i can respect SWG. pre-EOC runescape was my MMO fix
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Nems (@vNemss) reported@JagexSupport @behemethnews My max account got hacked! I took a bit of a break after remaxing, when i tried login back in a few days after my account was disabled, tried recovery but didn’t work none of my emails have accounts to them… lost 3 other accounts that were on launcher
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Alan Wagener (@AlanWagener) reported@swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.
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Xentium (@XentiumRS) reported@mussellkaleb @OldSchoolRS If there was any issues in integrity it was because of cringe viewers chat hopping, not because the streamers were actively sniping. Kill the hoppers next time, the event is 99% clean.
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Fkgkgmg (@baldeggrs) reportedI can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport
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Chao (@TheChaonaise) reported@JagexSupport @Jagex @OldSchoolRS Any chance you guys could tell me why I can't log in onto OSRS on my tablet? I click login, I login to Jagex. But when the OSRS app reopens. It still isn't logged in... Tried rebooting the app, reinstalling. everything. Nothing worked...
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Zam/SlayaMasters (@SlayaMasters) reported@OldSchoolRS dont forget to fix the crafting skill guide interface
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serenegeneration (@SereneGenerate) reported@OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.
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Squid (@TheCrankySquid) reported@awful_thxngs @OldSchoolRS @JagexGoblin Yeah I'm pretty aligned with you on where this sits importance wise, and haven't really had problems with keris in moons since it came out, but to your point of trade offs it's not really an interesting storage option right now being so often consumed by the yellow keris.
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HeadingToMars (@HeadingTooMars) reported@RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you
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ArtisanBubblegum (World Famous) (@ArtisanBG) reported@kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.
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Candy Newb (@Candy_Newb) reported@OldSchoolRS Damnnnnn this was one thing I was WAITING for... Shame @Jagex, first you let "redundant" employees go to save money. Now you scrap this? What's next, paid for premium worlds with enhanced security? If it's genuine Engine/Code issues just tell us, don't say "scrapped"
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ZigZagPower (@TheRealZZP) reported@JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?