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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Abrahan
(@Abrahan99178085) reported
@JagexSupport Is that I have a small problem I cannot access my mail :/
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Mitch
(@Mitch21887293) reported
@JagexSupport So nothing can be done about my problem :(?
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Nickypoo
(@NickypooRS) reported
@JagexSupport @JagexSupport Can you get this sorted.. wouldnt mind being able to login lol. No replies to any of my tickets, nothing but automated replies from you guys.
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Derrick Burgess
(@DerrickBurges15) reported
@JagexSupport Hey folks👋. I’ve been emailing you guys for a couple weeks now regarding my member account that I’ve been unable to login into on my pc. I haven’t gotten a single reply. Can I get some help on that?
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Boy from Bird App
(@tedscott_) reported
@Albert56847017 @JagexSupport Send a message to me or ted_scott02 on Instagram, i can help you recover or fix your account
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HC Rozay
(@RozayHc) reported
@JagexSupport could you look into my account that got hijacked back in December? the person who took my account started botting in jt and got me banned. it’s name is “royzay” i’ve never paid for any type of service i had a maxed account i was a day one account.
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Maxwell
(@MaxwellForest) reported
@JagexSupport need some help recovering my account, I’ve tried the account recovery but to no success. I had an Authenticator on my old phone because I was using a very old email that I have long forgotten and when I upgraded to a new phone the login information was not
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Danny ThePerfectG - Blaze King
(@DTheperfectg) reported
@ItsCoryDude @0lmet_osrs @OldSchoolRS I just straight disagree. Ppl do think TOB is too hard for them but it’s just not. Unless you have some issues where you can’t click properly... but even then you can still do TOB.. easy mode is objectively unnecessary..
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Sr Multi
(@multi_sr) reported
@JagexSupport My ironman acc rsn: papi multi was permanent ban for macro,if I have not broken the rules,I have never done anything wrong.I appealed and they still have not given me an answer.I think that is a mistake. Pls check,i dont want stop play rs.
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andre
(@andre77495089) reported
@JagexSupport How do I cancel my membership if im locked out and can't sign in to cancel it?? Im going to call my bank and report this
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Luis Alejandro Rodriguez
(@larv1999) reported
@Mitch21887293 @JagexSupport Please check my account, someone must have wrongly accused me of rwt! Please check it does not cost you anything! It is a system error! I have not broken any rules of the game or is splits forbidden? Acc: Sir Larv
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Kieran
(@CPT_Awesome91) reported
@JagexSupport Finally got it resolved because this time it sent me the email. Just spent hours fighting the error 15 issue before it let me.
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HunkTheReaper
(@hunt_reaper) reported
@RuneScape why can I not log in on my Mobile (Galaxy S8) is there a problem? Missing the event sucks!
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Victor Rodriguez
(@PortgasDDonkey) reported
@JagexSupport That is the issue, i know i can't appeal but the point is that i never sold any gold, never, most expensive thing i had is like an abyssal dagger... And only goldfarm i did is hunt puro puro for my rigour... But as i see there is no point on comtinue this since i wont get respons
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Eyekon
(@Eyekon_) reported
@RuneScape Dxp week already allowed people to make more alt accounts and this three week will make it even more of an issues. places like sop slayer dungeon etc will be even more packed and create a bad experience for main accounts and ironman
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Mary Wilson
(@MaryWil81764671) reported
@AztexMarc @JagexSupport Contacting their support is just a waste of time I had the same issue with my account I tried contacting their support and i got no reply so I got referred to cyberhack_081 on Instagram and within 30 minutes he got the issues resolved he’s fast and reliable
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Sr Multi
(@multi_sr) reported
My ironman acc rsn: papi multi was permanent ban for macro,if I have not broken the rules,I have never done anything wrong.I appealed and they still have not given me an answer.I think that is a mistake. Pls check,i dont want stop play rs. @JagexKieren @JagexTyran @JagexSupport
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Luis Alejandro Rodriguez
(@larv1999) reported
@Stamano2 @JagexSupport @99SlayerTab Please check my account, someone must have wrongly accused me of rwt! Please check it does not cost you anything! It is a system error! I have not broken any rules of the game or is splits forbidden? Acc: Sir Larv
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Kieran
(@CPT_Awesome91) reported
@JagexSupport can't access either of my accounts. My main that's years old won't let me do a password reset because of authenticator. Can't remove because it won't send me email to. Been trying for months. Can't open support ticket because I can't login. Mobile gives me error 15
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Jason
(@Youngwarlock___) reported
@HsacLleznol @JagexSupport My account was locked for know reason, I got no response from support service when seek for their help nothing work out, someone also scam me $300, I was about to give up when someone recommended Daniel_recovery9 on Instagram who help me to reactivated my account back
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Zak_45
(@KlanVr) reported
@OldSchoolRS @JagexAsh as we enter another week of 0 movement/communcation on thousands of players being maliciously log in spammed could we get something, ANYTHING done about this issue. Despite how hard you are trying to portray it is an impossibility I know there is a fix.
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Deviate
(@DeviateOsrs) reported
@flomple @OldSchoolRS could not agree more with the issues revolving around g/e tax + item sinks
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Doc Joe
(@RS_DocJoe) reported
@JagexSupport So it appears to be my desktop that has the issues. I don't immediately see the related issue on the link you sent me earlier today (yesterday for you). It gave me an incident ID, however.
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David McKenzie
(@daviidmckenzie) reported
@JagexSupport I'm unable to use any tabs on my account I.e inventory, cannot equipt items and it doesn't highlight it like nothing is there, every tab is broken.
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Eyekon
(@Eyekon_) reported
@RuneScape Dxp week already allowed people to make more alt accounts and this three week will lead to even more issues. places like at the sop slayer dungeon etc, they will be even more packed and create a bad experience for main accounts and ironman.
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The Albatross
(@TheAlbatross20) reported
@OldSchoolRS @OldSchoolRS fix the wildy **** pvp worlds off make wildy great again fix revs caves back up to multi @JagexAsh
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Wickedmist86
(@wickedmist86) reported
@OldSchoolRS it won't let me login in to game, keeps telling me to check billing support. I did and nothing
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PureP2
(@p2_pure) reported
@JagexSupport I'm having issues with trying to login to my account "Bowmaster990" Access Denied Error 15 I'm not using any vpn/proxy at all... it's not letting me recover it and it has some authenticator now somehow
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RiceCup 米神
(@RiceCupRS) reported
@FutureMcGuives @OSRS_AColdOne @OldSchoolRS doesnt make it easier to learn tob overall resulting in more drops. thats a minor issue, issue is just devaluing the content itself, when its one of the few hard things left atm
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Sr Multi
(@multi_sr) reported
@JagexSupport My ironman acc rsn: papi multi was permanent ban for macro,if I have not broken the rules,I have never done anything wrong.I appealed and they still have not given me an answer.I think that is a mistake. Pls check,i dont want stop play.