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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Bugfalls
(@Bugfalls1) reported
@OldSchoolRS Since the new update, logging in to the mobile app it says "Too many login attempts. Please wait a few minutes before trying again." I can login just fine on PC
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KidRofl
(@Pangwans) reported
@OldSchoolRS I think DMM shouldn’t happen again after this. @Jagex has a history of being unable to pull this event off without massive issues and controversy. Should have given all participants a split and ended it. Please don’t do this event again. Not fair to community.
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Kk187
(@Kk18714) reported
@JagexSupport @JagexArchie My account with the login "Darkmage4138" and char name "Kk" had submitted a deletion request which I DID NOT approve. The hackers submitted this to release my RuneScape username "Kk" to sell Is there any way I can have this username returned to me
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Bryce Taylor
(@BryceTaylor1148) reported
@JagexSupport Hello, I need help with some mobile issues. Everytime I log in on mobile it says Pending transactions, and whether I apply or deny it tells me failed login. Not sure how to get rid of this.
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Patrick P
(@PiszczekP94) reported
@OldSchoolRS Maybe you should rerun the rerun and let 2 years of time between it so you can fix ur ****** game.. can’t believe we still pay for this **** .. watched the failure live.. and not even settin a real statement after this BS Thx Big O for Jugling Sharks for 4 Hours @Odablock u tried
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Zak
(@FanbatRS) reported
@OSRSPancake @TweetingJagex @OldSchoolRS A vpn wouldn't solve the problem
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Rainier
(@Pharphuf7nik) reported
@OldSchoolRS When will jagex learn that offering real money for a RuneScape tournament is always a bad idea and always results in crashes servers. Stop paying jackasses to ddos you
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Rob Baechle
(@rob_baechle) reported
@JagexSupport I’m having issues disabling my Authenticator. After confirming to disable it for my account, whenever I try to log in it still asks for it. Any advice?
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jasko
(@oksaj96) reported
@OldSchoolRS hey, i still cant login using updated mobile app on android, are you working on it?
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Matt S
(@Osrs_Matz) reported
@Blunt_osrs @NotsewOG @OldSchoolRS The problem is it’s exponentially more expensive to protect against a ddos than to imitate one. Unless you somehow have an offline event and fly all of the participants out, there’s limited options. A small pvp event for ad revenue isn’t worth millions of $ in protection.
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Peace Keeper
(@PK_Blane) reported
Some YouTuber with a bigger audience needs to do research on Jagex/Runescape. They don't ever want to do anything, Look up bans and other issues and see how Jagex handles it. The support is the worst I've seen. Not blaming this to any one person for the most part it's the company
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jasko
(@oksaj96) reported
@alpha_scott_RS @OldSchoolRS i tried logging into my browser, but still doesnt work, will need to wait for jagex to fix sadly
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Kk187
(@Kk18714) reported
@JagexSupport @Jagex My account with the login "Darkmage4138" and char name "Kk" had submitted a deletion request which I DID NOT approve. The hackers submitted this to release my RuneScape username "Kk" to sell Is there any way I can have this username returned to me or removed
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Charles Bayless
(@CharlesBayles12) reported
@Jagex @OldSchoolRS when you gonna pull your heads out your *** and fix your servers for real? 5 friends lost hc status cause of your **** *** servers & I d/c'd and died 3x cuz of it...
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Zhue ~goop-
(@FailedTyler) reported
Having a lot of issues logging into runescape. Servers are probably fine, it's just so ******* boring right now.
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Kk187
(@Kk18714) reported
@JagexSupport @JagexAsh My account with the login "Darkmage4138" and char name "Kk" had submitted a deletion request which I DID NOT approve. The hackers submitted this to release my RuneScape username "Kk" to sell Is there any way I can have this username returned to me
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Serz
(@Serz29693006) reported
@OldSchoolRS It keeps logging me out and then I have to close the app and wait like 20 minutes before im even allowed to login with my Info again. Please give us the option to not have this update with its laggy "better" graphics too. I dont wanna get logged out while I pvm guys
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Krazyfaken
(@WoodyTarik) reported
@Trevor_Ffx @1013dagod @OldSchoolRS It was scuffed at first,but after resolving the issue it went smooth
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Brandon Hamilton
(@B_Ham_205) reported
@ianspam @Rmtank_ @OldSchoolRS If DDOS isn’t entirely preventable, how does any online tournament ever happen? If there’s always that risk, how can companies put out huge prize pools for tournaments? This is a genuine question. Just doesn’t make any sense
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Daniel B
(@danielbourn) reported
@OldSchoolRS An upgrade but still cant login through gamecenter and everytime i need to hop or login have to go through authenticator. Its making getting gold for smithing impossible…
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Kk187
(@Kk18714) reported
@JagexSupport @JagexKieren My account with the login "Darkmage4138" and char name "Kk" had submitted a deletion request which I DID NOT approve. The hackers submitted this to release my RuneScape username "Kk" to sell Is there any way I can have this username returned to me
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Kyle
(@kemthai14) reported
@OldSchoolRS Fix Apple Pencil support please.
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Halvya
(@HalvyaTV) reported
@1013dagod @OldSchoolRS Quit bitching about network issue noob
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Justin Weikal
(@iSwordshot) reported
@OldSchoolRS It does not work unless your on wifi. Please fix thank you!
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Matt Sims 🇬🇧🤝🇺🇦
(@Mercifull) reported
@Dan3HitU Can’t fix PvP, won’t fix PvP. Is it really RuneScape anymore once that comes into play?
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Kk187
(@Kk18714) reported
@JagexSupport @Jagex I cannot login to go to that link as the hacker had fully released my information thus deleting my account and releasing my rsn
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damon wickliffe
(@DamonWickliffe) reported
@JagexSupport I can't login to change it despite having my login info because the authenticator was on my old phone and it requires it. It looks like I'm stuck in this catch 22 where I can't do anything without yalls intervention
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kris10
(@Obeying) reported
@JagexSupport i have a question. on osrs when i set the “game” tab to filtered, im still getting group ironman messages showing when filtered is enabled. how do i fix this so that it only shows the game messages and not the chat messages + game messages? thanks.
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Gizzy Gazza
(@GizzyGazza) reported
@OldSchoolRS It doesn't work for my Chromebook, it crashes the app every time I try to log in =( It works on my mobile but not my Chromebook (and looking at the reviews on the store tons of people have the same issue)
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Jacob Lueck
(@jmoney111626) reported
@JagexSupport Do you have anything for mobile I have done all the connection problem solutions I could find none of them seem to work it works when I'm connected to WiFi but when I am using my mobile connection it does not work it's not due to my mobile provider already called them