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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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theeawwal
(@Humblesavage20) reported
@ZackJacques @JagexSupport I strongly recommend @legit__tools he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed
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Tarik❤️❤️
(@tarik5789) reported
@AnthonySinclare @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast.
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Jim
(@JimHCampbell) reported
@JagexSupport hi there! I have issues with the game lagging for a few seconds every couple of min. I have opened ports on my router, allowed access through the firewall, and am have tried the official game client. Nothing I try seems to work.
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BULLET_PRO0F
(@BULLET_PRO0F) reported
@JagexSupport Can i please get some assistance. I opened a trade with another player and it auto accepted the trade, i was then informed this player was a scammer and used a glitch to take my item
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Glennos Blackos
(@AristocatPS3) reported
@JagexSupport #OSRS hey i got hacked in 2019 and they botted it into the ground i got the login details back today is there another way to appeal because i cant through the site can i get help or take the L
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$cissor$
(@Run_wscissors) reported
@JagexSupport I'm getting serious errors & in- game kicked while I'm smithing, then when I go to heat up cus my stamina is low I get a message of botting and getting kicked. Its when I stop smithing for a sec to go click Heat. It boots me out along with message of error.
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andrew
(@masterpickle22) reported
@JagexSupport Hello can somebody get back to me with my issue please, I know your probably overwhelmed but ive tried and tried and got nothing even with all my evidence to prove myself
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gary sinclair
(@garrehsinclair) reported
@JagexSupport @JagexSupport @BofkontR has done all of that many many many times adding more and more info that only he would have access too and you still auto denied him, is there any other way he can get in touch about this issue or actually have a manual review of the info he has submitted
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Cody Keith Kinard
(@CruciReath) reported
@JagexSupport I have lost access to my account. I do not remember the email or password associated with it. I have tried the support website several times each time it ends at an error 15 screen and will not let me progress any further.
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Brothersbond burbon
(@GinaSomerhalder) reported
@GrandmaJesusTTV @OldSchoolRS Hey sorry for the inconvenience I was having same issue with my fanpage account and discord which I have a whole lot of memories someone reccomend me to pearlunlock on insta, telegram or WhatsApp +1 (509) 204-1229 she help get the issue done in an hour she's real and legit friend
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XpertZGaminG
(@XpertZGaminG) reported
@JagexSupport When i try to change the email linked to the account it asks for the authenticator, which is what is locking my account, since you need to sign in to change the email.
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Dylan Kinch
(@DylanKinch3) reported
@JagexSupport Im trying to get on my ironman account however when I login it says it may have been stolen I try the recovery password and its not sending to my registered email. Help :(
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Tarik❤️❤️
(@tarik5789) reported
@Slayer99915 @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast.
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has547
(@has_547) reported
@JagexSupport I've tried all those options and the problem still persists. Anything else you/I can do?
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jonjo20
(@wurrussaline56) reported
@mikedries10 @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @calderon_09 on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...
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Arlowe G
(@ArloweG) reported
@rickybrehhh @JagexSupport Hello. Firstly, I highly doubt that a Jmod is messing with your account. Jagex has already had some major PR issues in the past that it's highly unlikely something like that is going to happen again (hopefully). So then, what could be happening? Let's get into that next.
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laboraparty animal
(@ryjelsum) reported
@sharpx86k exactly my problem. runescape has no joy for me anymore especially now that i maxed in rs3 lmao
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Tarik❤️❤️
(@tarik5789) reported
@TomiiMignone @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast.
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Mohammad emari
(@Candysback) reported
@JagexSupport Hello, how can I submit a ticket about an issue I'm having that I can't find a solution for on the osrs support page? I've exhausted all my options at this point.
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Rapsidious
(@rapsidious) reported
@JagexSupport hey having some trouble have 2 account linked to the same email and can’t log in to either account now
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FloSwamp
(@FloSwamp) reported
@JagexSupport @Jagex @OldSchoolRS Massive bot farm dump. W308 varrock gen store. Please save the free to play items before he is ruined. Hundreds of players are making tenfold after bot farm dumped items for minimum value. Possibly duplication glitch. Only JMODs can save us.
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Austin
(@aruariandesign) reported
@JagexSupport Is there a customer service number I can call?
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Edan Mars
(@EdanMars) reported
@TomiiMignone @JagexSupport I had a similar issue with mine yesterday, it was rectify for me through the help of @techshine0 you can contact them for help
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XionFate
(@XionFate) reported
I would just like to tell past me that said we would never play Hardcore @pathofexile or @OldSchoolRS that we were very clearly wrong about that one. Oh, and we may also have some issues to work through but that's a different story.
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Cody Keith Kinard
(@CruciReath) reported
@JagexSupport These links eventually just make it back to the error 15 page again. I've been trying to get them to work for 3 days now and have tried several troubleshooting methods. Is there any other way to recover my account?
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Tarik❤️❤️
(@tarik5789) reported
@BlazeAlfie @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast.
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AuthenticTaco
(@tacoperezkay) reported
@OpTicMaNiaC Every time i try playing old school runescape, and watch videos like yt together, my pc starts falling apart. Its like a 2005 dell. Lmao it sucks before the issues and after the issues :(
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Zachary Bartlett
(@Zachary97141131) reported
@RuneScape @JagexSupport @OldSchoolRS I need to talk to someone from customer service about a permanent banning of my account years ago that i had no participation in.
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nicholas
(@InvasianAsian) reported
@JagexSupport Hello, I dont use twitter so this account seems a little sus, but my account recently got hijacked and I cant change the password to my account, as it says that theres no account linked to my email. Any way to fix this? Ign:Tabulachan
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Edan Mars
(@EdanMars) reported
@OnlyForCryptos @JagexSupport I had a similar issue with mine few days ago, it was rectify for me through the help of @techshine0 you can contact them for help