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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Lee ♞
(@nyaitsuu) reported
i love how woodcutting in runescape is so slow youre likely to disconnect from inactivity just training it normally. like nope sorry still here. just goin to town on this magic tree
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Timeless
(@Tammy_30Bgii) reported
@Lukas22792127 @JagexSupport Text @kawasandistro now to fix or recover your account immediately
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brenaegreer1
(@brenaegreer1) reported
@colefandale @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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joshb
(@joshb67853942) reported
@JagexSupport And it's not forgotten login it's forgotten linked email
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Oritoke
(@Orihchi) reported
@cj_strick89 @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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Stickman, The Normal Stickian
(@Stickman_Hero) reported
@DevilShoesOnSon @DamienThornUK @RuneScape I did read the news post, it only applies to the people within the fresh start worlds. It won't transfer to the main game after this is over due to the mechanic of it not working in the main game.
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SithisRS 🇺🇦
(@YourMuthr) reported
@CrummyJoker @RuneScape Yes? That's the basis of the problem, yes. What are you confused about?
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Media Sheeple
(@MediaSheeple) reported
@OldSchoolRS So when do you guys plan on addressing the population lag that we get when there are 500+ people to a world? You bring new content into the game in hopes of bringing in new players when your servers can barely handle the ones already playing...
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`
(@jaredfrancesco) reported
need help w ping issues, bad routing @JagexSupport
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Master1skill1
(@master1skill) reported
@JagexSupport I have a big problem, i crashed yesterday my phone with all my Auth, my mail addresses are safed with microsoft auth too. Any idears how i get back in my account? ty for the help
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tristan
(@TempBliss_pubg) reported
@OldSchoolRS voting no. anyone dumb enough to vote yes to any pvp update when the pvp community continues to ddos tournaments to win $ clearly does not care about the game. jagex needs to stop letting the pvp community get away with that bullshit. delete pvp entirely until they learn.
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saray ablan
(@AblanSaray) reported
@JagexSupport #osrs help me please... This morning I got a message that my account is disabled, I want an explanation, I've never done anything wrong, I want them to fix that for me
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Moisés Alberto B.C.
(@albert_okonor32) reported
@OldSchoolRS @JagexSupport translates into those of us who play on mobile phones are going to have problems for sure, those of Android go looking for a previous version if it gives them problems and those of IOS then Reinstall. in case of problems or faults.
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Dean
(@KaziimiR_) reported
@Greensoup91 @Leg1oNcs @LatelyCS Unfortunately not, in the passed there were a number of false bans that got over turned, but in this instance, it's probably some form of smoke glitch or cheats he was using. Previously auto clickers for games such as Runescape got people banned. But these were well known people
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Danny
(@Dannyhondaek) reported
@fatboyslimxxx @JagexSupport Same problem here.. never played osrs and banned for unauthorised client minor… but only use the game client.. they dont have anything to say.. they wont help us.. or look at the problem they have with them own software…
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Sean
(@Sean92437953) reported
@JagexSupport No wonder why your customer base is fading away. Your appeal system is shocking. All the subscription money over the last 13 years to your company and you just ban them without having a human conversation to discuss the matter? Your customer service is non existent!
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la Cour
(@laCour94403842) reported
@JagexAsh @JagexSupport I can't seem to login on mobile, when i authenticate, it just says try again later. Is there currently issues with mobile?
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Jesse Bagels
(@Bagelbau5) reported
@JagexSupport I made a typo ( phone autocorrect) in my 1 day ban appeal. I am concerned that it may lead to a harsher ban or reinstatement. Is there any way to edit this error? RSN: Bagel_X
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Jarl Flynn
(@mr_d_flynn) reported
@JagexSupport Plz fix the 1 fps issue at MLM for mobile client
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vee
(@veeFPS) reported
@OldSchoolRS This is going to have the same problems as Rev cave. Clans are just going to control whole worlds and mass the bosses while likely rwting and bringing a bunch of gold into the game
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Max Jackson
(@boizydan1) reported
@Lukas22792127 @JagexSupport I'm sorry about that I have similar issue like this but with the help of ben_hack88 on Instagram I was able to get mine again.
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Alexander Krzycki
(@Blpggg) reported
It is a unauthorized client minor ban. I believe the majority of these to be a mistake as it seems like a strange influx of this issue over time. I personally only used Runelite/Osbuddy in the past. - Sheep G is the RSN for mine that was affected. @JagexSupport
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Sbebsatianal
(@sebbytaylor12) reported
@RuneScape Please keep this separate from the normal game - a new economy would be cool but transferring all that over to the rest of the game will just cause so much more problems.
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David Pollitt
(@nY1jmzuOLv) reported
@ElderRain @JagexSupport Had exactly same issues but am still forever grateful to SPY.RIGHT on I.G who help me recover my account within few minutes message him now on SPY.RIGHT His the best he can fix this.
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Bunny Reaper
(@BunnnyReaper) reported
@OldSchoolRS Hope this fixes the extra crashing on mobile… teleports make me crash an then I login an says I haven’t logged out from my previous session >_> can’t play mass world games like wt/trawler,gotr,tempoross an probably more just haven’t attempted yet
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candy
(@CANDYSPARROWS) reported
@RooMustDie @OldSchoolRS Hey Google, how do I ddos a whole country?
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steav john
(@john_steav) reported
@AblanSaray @JagexSupport I’ll suggest you reach out to litetoolx via Instagram he'll fix it immediately.
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🌞Summer of VERF IS A RACIST🏝️
(@modashismydad) reported
@OldSchoolRS @JagexKieren @JagexAyiza fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers
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Cole Fandale
(@colefandale) reported
Hey @JagexSupport I’ve lost my authenticator codes due to getting a new phone but after requesting multiple emails to disable the authenticator I’ve not received any emails and the links on the support section just prompt me to login (for which I can’t do w/o the codes), ideas?
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Crummy Joker
(@CrummyJoker) reported
@YourMuthr @RuneScape So if ya couldn't take the account as is from the server and it worked like leagues, you wouldn't have a problem with it?