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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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07706705615
(@yyroda33) reported
@youaresodone @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on IG ALPHA_TECHIE with my backup account, the dude was really good so maybe you should try him out instead
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mateo
(@in_dahsary) reported
@bdllhm73488411 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @super_cyber1 on Instagram who helped me recover back my account . I confidently recommend his service
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Jonathan Morris
(@Jonatha24054011) reported
@JagexSupport i am having a problem with walking emotes soon as i log out they reset
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Dave Lotshift
(@SuaveDave3) reported
@mahde19994 @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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Tekky
(@Tekky1541) reported
@JagexSupport I got an email saying my email was changed but wasn't sure if it was fake or not, so I went to login on the site and it's telling my account is locked and it's not sending emails to me
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Austin
(@gapa22_) reported
@Zurokulite @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Baldnaldo 💎
(@Tottenyaman) reported
@FrankRindleReal @MmaFanBoiiLol @OldSchoolRS It was a statement. There wasn’t even a question mark. You’ve portrayed yourself as one of the fundamental issues to games like this. Toxic abusive and hateful. I hope life is better to you from here because clearly you’ve been damaged through your life.
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tek
(@zxv098876zxv) reported
@BeletMirkelam @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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AdriianFTW
(@AdriianFtw) reported
@Malcs321 @SaniOSRS @OldSchoolRS Do you know how mouse scripts and macros work? Thieving bots are farrrrrre less of an issue than PvM bots.
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Elden Ring Enjoyer
(@XarovRs) reported
@FrankRindleReal @OldSchoolRS I mean I haven't checked the east coast worlds yet today but considering all of the other server upgrades rolled out and worked as intended, I'm assuming this did as well. Starting to sound like a skill issue tbh
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AdriianFTW
(@AdriianFtw) reported
@OldSchoolRS Anti cheat team… we need coin pouches… Meanwhile PvM bots with 10,000+KC… no issue. Holy **** the hypocrisy of their idiocy never fails to surprise me.
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Luf
(@LouffeVC) reported
@naffykins @RuneScape People want to avoid saying it, but the game client is being selectively trash since the Wilderness update. Used to have absolutely zero issues beforehand and now it is a mess. Makes me miss the reliable, functional, Java client.
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MonkeyNips
(@monkey_nips) reported
@JagexSupport still havent received my membership code from the November outage. Nothing in account message center and it's impossible to contact you through official support channel.
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JagexHelpStevie
(@JagexHelpStevie) reported
@RaderJustin @JagexSupport There has been other people waiting just as long as you and if not more. Sorry I can’t do much to speed up the process or to fix these delayed ticket response wait times for everyone.
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Matt Temporado
(@MattMayne101) reported
@JagexSupport @jagexsupport issue persists please look at new ticket system wil not recognize my character name in account recovery or login please help
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Susan
(@FrankRindleReal) reported
@XarovRs @OldSchoolRS how would poor ping be a skill issue? you're just making excuses for jagex being full of scum. every other game i get under 10 ping. this game i get minimum of 30 on east coast servers. they're even hosted near me. you're just a simp homes
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Timo36zs
(@timo36zs) reported
@JagexSupport I have waited over a month now and responded straight away to the email received by Mod Marcel. Please look into it as there are 100s of people who you've just ignored with the same problem. This is absolutely unacceptable for Customers who put time, effort and money.
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Chris716
(@PicklesIron) reported
@JagexSupport I haven't played runescape in years and I came back to my account disabled during a period I know I wasnt playing (was in uni) how can I contact support regarding my issue I think I was hacked. (acc was banned in 2018 its been a long break)
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Work Lol
(@WorkLol1) reported
@wdormann This is a HUGE issue for RuneScape players as there is a super popular 3rd party client (RuneLite) and it is incredibly lucrative to hack and sell RS gold. It's weird to me that the OP was so heavily targeted though - was it just the opportunity the victim gave?
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Austin
(@gapa22_) reported
@dannyle25546415 @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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sanic
(@Kert_Kenk) reported
@JagexSupport Hey! I just managed to recover my account which was hacked years ago and now its permanently banned for macroing, would it be possible to somehow get the ban reviewed, perhaps by looking at the IP and login differences? There is no option to appeal the ban currently
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Tekky
(@Tekky1541) reported
@JagexHelpFrost @JagexSupport Yes I see a cancel change option. I didn't click it I tried logging in on the official site as well as the in game login amd it's just telling me it's locked with no email being sent
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Skyler Brown
(@Abhorsen4575) reported
@MikkelYesin @RuneScape @JagexSupport You can still get errors in your cache. Delete it and see what it does
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mateo
(@in_dahsary) reported
@bdllhm73488411 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @super_cyber1 on Instagram who helped me recover back my account . I confidently recommend his service
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star
(@starrdiver) reported
@himorogiri Really because ESO made it work well. RuneScape made it work well. WoW made it work… ok. In eso when a new expansion drops that’s the new starting zone. Very narrative driven game. Linear even. If it would be a problem in XIV it would be because of bad writing.
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ansyar
(@ansyar2) reported
@PicklesIron @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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07706705615
(@yyroda33) reported
@bdllhm73488411 @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on IG ALPHA_TECHIE with my backup account, the dude was really good so maybe you should try him out instead
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****** dooks
(@shidden4rl) reported
@OldSchoolRS Jagex fix your dumb *** game.
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Ydha Soto
(@SotoYdha) reported
Just want to run and keep on running. But that will not fix anything, boooooooo lOl. #tuesdayvibe #life #runescape
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Elden Ring Enjoyer
(@XarovRs) reported
@FrankRindleReal @OldSchoolRS If you're complaining about 30 ping that's an absolute skill issue idk what you're on about. The entire high level pvm community has been pvming on 100-200 ping UK worlds for years. Ping also isn't what's getting fixed here because it's not the issue.