RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/23/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (28%)

    Online Play (28%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHeidelberg Sign in
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Challenjord Challenjord (@Challenjord) reported

    @JagexSupport is there anyway to remove Ironman status on your account after removing the option with mr ex? The game mode has changed so much since I first created this account and removed the option at the start to avoid any issues if I ever got hacked.

  • Moore_Jake9 Moore Jake (@Moore_Jake9) reported

    @Fortminer48 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • Nugent79Liz Liz Nugent (@Nugent79Liz) reported

    @AntonKarel2 @JagexSupport PRIMERTOOLS on Instagram is here to help lower the level of banned accounts,it worked I was having the same issue with my account.

  • aassddf3655 11 (@aassddf3655) reported

    @ausvikingpkers @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today

  • ByAure Aure (@ByAure) reported

    @RuneScape @OldSchoolRS @PlaySpacePunks #RuneScape, #OSRS #SpacePunks account been banned for almost a decade , i understand the rules was broken , but after so much time has been passed for another chance for person to try and play on hes ever first created account? Nick: Aure

  • myhafz166xxx MF (@myhafz166xxx) reported

    @_RCW40 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my locked account perfectly today

  • mmohv_ sey (@mmohv_) reported

    @TalipenGaming @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • jyjaylani8 jay (@jyjaylani8) reported

    @4Ralp @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • jyjaylani8 jay (@jyjaylani8) reported

    @CreaturrHabit @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • myhafz166xxx MF (@myhafz166xxx) reported

    @DamnedRS @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago

  • aassddf3655 11 (@aassddf3655) reported

    @BenBennington89 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • SenilePanda Nick | Panda 🐼 (@SenilePanda) reported

    Anyone else having trouble resetting their RuneScape password? I can’t seem to get it to work properly

  • myhafz166xxx MF (@myhafz166xxx) reported

    @4Ralp @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue

  • mhmad512j MH (@mhmad512j) reported

    @BenBennington89 @JagexSupport Why don't you seek #robfixx on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagex support good at this and trustworthy

  • GioffreMarco geno (@GioffreMarco) reported

    @JagexSupport hey having trouble getting back into my account on OSRS tried to unlock it and went on the RS website put in my email yesterday still waiting for the confirmation thanks

  • mhmad512j MH (@mhmad512j) reported

    @ausvikingpkers @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago

  • Starsbleedsky J.B. Kenste (@Starsbleedsky) reported

    @JagexSupport Small but upsetting issue. I am missing 50 heartments on my account. Could really use help. screen name on #RS3 “Supr Saiyan”

  • gr8at997 Parker (@gr8at997) reported

    @Fortminer48 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • JimChap_man JIM CHAPMAN (@JimChap_man) reported

    @corklanes @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • myhafz166xxx MF (@myhafz166xxx) reported

    @BenBennington89 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today

  • gr8at997 Parker (@gr8at997) reported

    @_RCW40 @JagexSupport My account got locked few days ago as well and every step I made to get it back did not work. I got in touch with #clifftech1 on instagram which he helped to resolve my account issue. You should probably check him out

  • Roboben1 ҉҈҉҈҈҉Roboben1 (@Roboben1) reported

    Hey @JagexSupport why can't I log into my account using my email (nor does reset work) but I can log in via linked google account? I'm having trouble accessing my account, please help. #osrs #accountissues

  • mhmad512j MH (@mhmad512j) reported

    @4Ralp @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • femcelscaper Rakka 🌲 (@femcelscaper) reported

    @ecckies @OldSchoolRS It was funny watching people get 1 hit by the moss giant either due to lag or just bad luck.

  • myhafz166xxx MF (@myhafz166xxx) reported

    @Roboben1 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago

  • aassddf3655 11 (@aassddf3655) reported

    @DamnedRS @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today

  • JimChap_man JIM CHAPMAN (@JimChap_man) reported

    @BotMusty @JagexSupport @OldSchoolRS Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • aassddf3655 11 (@aassddf3655) reported

    @BotMusty @JagexSupport @OldSchoolRS Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today

  • jyjaylani8 jay (@jyjaylani8) reported

    @_RCW40 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • Moore_Jake9 Moore Jake (@Moore_Jake9) reported

    @IIlllIIllIIlIII @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago