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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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bent
(@bentsmore) reported
@RuneScape You also have a customer service problem.... where you have paying customers but you don't have any customer service
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mrK
(@mrKfps) reported
@Pow_Mia30 @RuneScape when we realized we are consumers of a paid service and should be treated as such
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Not 6xx
(@Not6xx) reported
@CincysGodfather @DonnisSwayzer @RuneScape I understand a one in a while issue but this is becoming a very common issue if they have the time to keep dropping special th items and making hundreds of thousands of dollars best they can do is maintain their servers efficiently stop boot licking
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Lil Timmy Did It
(@LilTimmyDidIt) reported
@CincysGodfather @DonnisSwayzer @RuneScape What you are saying is that if I pay for a service I don't have to get the service I payed for? Use common sense. We are entitled to use a service we payed for unless if we do something that violates the terms of the service. I understand that some people are over demanding but
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けんぴ
(@ken_nanchara) reported
@RuneScape I hope you guys could fix it soon, know how tough it is to deal with DC problem
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Ibrahim Durmus
(@M_Super_Buu) reported
@Alec_Spicer @OldSchoolRS @JagexAsh because you pay memebership, then you take the service for the member worlds and there is a certain condition attached to it. That's how IT services work. The condition must indicate what the uptime and downtime can be. A privacy officer makes an indication of this.
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Pip the Goblin
(@PipTheGobbo) reported
@JagexSupport please roll the game back at the end of this very very long server outage, my friend got scammed for a tbow yesterday and I feel bad about it
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Chase
(@Chase44043983) reported
@OldSchoolRS it would be sweet if we could fix the us ping whilst y'all are messing with the servers literally east coast servers are dog water and you need to raid/infernal on uk worlds cause the ping is better/consistent
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fatchris101
(@Realgingersack) reported
@OldSchoolRS i am not to bothered about time frame, but not being told the issue or being vague about the matter is the annoying part
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Senior *****
(@BonerSenior) reported
@OldSchoolRS stop drinking after every england w and fix this ****
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けんぴ
(@ken_nanchara) reported
@RuneScape I hope you guys could fix it soon, know how tough it is to due with DC problem
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Brandon emily
(@sexe114411) reported
@SimonSilvers @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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James
(@James54892874) reported
@RuneScape What's the reason for the down time? Is it routine restoration issues or is it as serious as the servers being hacked? Is our data safe?
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SamTheTurtle
(@FeolaSam) reported
@OldSchoolRS Apparently its all of runescape not just osrs so this is a bigger deal than just someone pressing wrong button be patient they will put bandaid on and fix it up.
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Brage Bøifot
(@Brageboifot) reported
@OldSchoolRS i wanna die. please fix asap
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Justin Haynes
(@Sinner092291) reported
@bentsmore @RuneScape I've said this for years. The "ticket" service is a joke. I have an account that I can't get into.. I gave them all kinds of info and kept getting a bot response telling me I didn't give enough information. Runescape Customer Service is a complete JOKE!
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Teemu
(@TeemuKnen) reported
@OldSchoolRS better offer double xp after the issues are solved for atleast the time that the players have been missing experience, and give every player who've been online today 1 day of membership for loss of product that we've paid for.
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wat
(@wat298083237) reported
@Zizaran @OldSchoolRS I have the opposite problem- I am withdrawing. Flu-like symptoms.
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Beta Factor
(@BetaFactor1) reported
@bundahuntaa @Runeracer222 @RuneScape Why does misfortune of others make you happy Arran? You think there might be a problem with that?
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ZiontheLion
(@sheaparty) reported
@RuneScape well fix it
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Lil Timmy Did It
(@LilTimmyDidIt) reported
@CincysGodfather @DonnisSwayzer @RuneScape there is also another side of that coin where service providers are also in the wrong. When people lose multiple hours of a service they paid for there should be some sort of compensation to make up for the loss of service
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ThatOneUglyKid
(@ThatOneUglyKidd) reported
@OldSchoolRS Pls fix xp per hour going down
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jonei011@gmail.com
(@Mrlifewater) reported
@PhillipOutlaw2 @OldSchoolRS Your insult might be misplaced. If it's a DataCenter issue, they likely don't own it (probably a colo), so they may just be playing a waiting game until the DC fixed whatever issue it is.
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Mainit King
(@KingMainit) reported
@FeolaSam @Number1WeinrBoy @OldSchoolRS Delusional **** riding like this is EXACTLY the ******* problem and why dogshit companies get away with being dogshit
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®Justin Kleiber©
(@Klibez) reported
@RuneScape Lol I’m sitting here trying to troubleshoot my issue. Lol this helps
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Saizen
(@SaiPaladin) reported
@OldSchoolRS Thank you for working on getting the issues resolved. I'd die if i had to come in this late to fix a server. Japan 0036 for me lol
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Joe
(@JoeVowles) reported
@Drikett3 @OldSchoolRS UPS fail, back up power fails, air cooling failure, DDoS attacks, lots of reasons
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wat
(@wat298083237) reported
@OldSchoolRS You’d think since server stability has been an ongoing issue for years that Jagex would work on a solution as to not have this happen so regularly.
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Master🦅
(@OGaameer) reported
@RuneScape @RuneScape I hope they also solve the problem of several people who are not able to buy a member with bounds. enjoy and take care of it too
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Ticker
(@troycoureton) reported
@OldSchoolRS Definitely time for plan B: I suggest getting rid of the current server host and getting a new reliable one. I’ll gladly pay more monthly for reliable service.