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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Skittle
(@OsrsSkittles) reported
@OldSchoolRS When there will work on too many login attempts i'm still waitting to login on my ironman but i cant... we paid for membership we deserve to get access to play
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RenBoe
(@RenBoe1) reported
@JagexSupport My phone with the authenticator linked to my account has broken and is unaccessible. When trying to reset this through the email link I don't receive a message to any of my email addresses or their spam folders. I've tried to recover the account multiple times to no avail.
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Nicolas Kammoun
(@NicolasKammoun) reported
@JagexSupport My phone died on me making me unable to sign in. I tried disabling it via Email but I am not receiving any emails from Jagex ( I'm on Outlook). I tried the account recovery route, I sent all of my past transaction IDs, old passwords, and still keep getting denied.
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D E N Z O
(@DenizUstun13) reported
@JagexSupport how bad can customer service get? I’m asking a question don’t get a reply. On OSRS I only have option to pay with PAYSAFECARD for membership I would like to pay with debit card or credit card can you sort this out? Rsn:DENZO ALT
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maskon004
(@maskon004) reported
@JagexSupport Could you kindly remoe my trade restriction pls :P I tried sending over money to my alt and then i wanted to send it back but i got a restriction to get 60 skill levels and 10 quest points and wait 24 hours but the thing is the countdown is only ingame, pls fix that
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dylan
(@black_cat64) reported
@T_Greer_Brah @RuneScape if you don't realize there's a problem, you're just simply not good enough at the game yet lol eventually you'll understand
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dexx
(@MarvinDexx) reported
@JagexSupport @JagexAsh I was invited to beta test your new steam client about a month ago but never received an E-Mail. Can we fix that?
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Javier
(@Javier65914240) reported
@JagexSupport Yoo, hope everyone are doing well and having a good day!. So there's my problem, I have a banned account for "RWT" when I never did that offence. I would like to know why my account had that offence an I like to see evidence about it. King Zenitsu~
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𝔐𝔞𝔱𝔥𝔢𝔬𝔰
(@M_CW_) reported
@JagexSupport Hello, i'm getting the "too many login attempts" since this afternoon, when i try to login into the Oldschool website, the login page says that my PW is wrong, but it isn't since i just changed it, what can i do?
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Michael William
(@ewern2260) reported
@EricLanette2 @JagexSupport If you have any problem with your account inbox Thomas-hacker01 on Instagram is a legit hacker he is fast and reliable he help me to recover my hacked account
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odisho
(@odisho1996) reported
@JagexSupport hey @JagexSupport i had an issue to log in into my old acc wish was created at 2005 name cast bob i was as a skiller got banned appel then 2015 i got permbanned again duo boting but i was not because at that time i was an skiller and ppl accues me as an bot and i
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Joe Mob
(@JoeMob8) reported
@DavidLamarre3 @JagexSupport Its been 2 full months and numerous other users have reported this. Why is this not being addressed?? There is a cost to play the game and a key feature has been broken for 2 months. I've reported this dozens of time in game, online, etc. with an unfortunately bleak response.
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dylan
(@black_cat64) reported
@T_Greer_Brah @RuneScape yeah that's why i'm lagging on 20 ping? so i need less than 20 ping for runescape now i didn't know that
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Mattmc
(@YaksGoMoo) reported
@JagexSupport Yesterday my account was wrongfully banned for RWT. May you look into this my rsn is "Pid Glitch"
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Arne Beerten
(@ArneB1996) reported
@RuneScape Why is barbarian assault bonus XP NOT doubled? It is the only thing people wanted. Why is SC doubled but BA is not? Please give me a decent explanation RuneScape. I hope you will fix this.
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hcpioneer
(@hcpioneer) reported
@RuneScape I must be in the twilight zone because holy crap. Whenever i am lobbied from clan citadel, not only get kicked from runescape, but from the lobby as well because it forces me back into citadel instance world when i hit play now. Please fix.
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Omar
(@PkdYourItems) reported
@OldSchoolRS Could we ask the people that have pked in the wilderness recently if they want the wild to be only accessible in a handful of non-skill total worlds? It is kind of broken to expect players to hop 300 worlds at a pk hotspot only to be hit with a 'too many login attempts" message.
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steven bolorin
(@THEGODSHKRT) reported
@JagexSupport why cant i unlock my account ? Access Denied Error 15 2021-01-18 05:03:14 UTC What happened? This request was blocked by the security rules Your IP: 108.16.43.114 Proxy IP: 45.60.31.229 (ID 101348-100) Incident ID: 1348000100124960829-318391225730466443
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Häckl Marcell
(@MarcellHackl) reported
@OldSchoolRS Improving the ban appeal system? And live customer service? We all made mistakes and want to get back with old acc.
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HippySnipes
(@Thetribridking) reported
@OldSchoolRS What about Ironman only worlds? Make the real game separate from the Ironman mode, would stop a lot of issue in my opinion
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Cody Nichols
(@CodyAllStarN) reported
@OldSchoolRS I’m having some issues and would love it if I could get in contact with someone from support. I’ve tried everything online and nothings working. Please help.
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JohnHenry
(@SpkyHenny) reported
@OldSchoolRS How about everybody who’s been locked out of their accounts due to people spamming login attempts?? You guys need to fix that.
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Ryan Lethbridge
(@kingman1991) reported
@JagexSupport Yeah its not my problem I'm not the one who did anything wrong a hacker that stolen my account and 14 days ain't gonna cut it I want my account back asap
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Ryan Lethbridge
(@kingman1991) reported
@JagexSupport Yeah its not my problem I not the one who did anything wrong I had q hacker that stolen my account 14 days ain't gonna cut it
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dylan
(@black_cat64) reported
@T_Greer_Brah @RuneScape that's because you're getting 5 minute raksha kills you probably just revo. cant lag if you don't even press inputs :)
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Mattmc
(@YaksGoMoo) reported
@JagexSupport My account was banned for falsely banned for RWT!! Please review RSN: Pid Glitch
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Warren Bensel
(@warren_t23) reported
@JagexSupport I don’t want to speak about it publicly but Basically I need to change my log in email, when I made my accounts I didn’t realize that your login name was as important as your password so I did something dumb. I really need to change it. I can’t risk getting locked out
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Anon White Male
(@AnonyWhiteMale) reported
@PkdYourItems @OldSchoolRS I thought they fixed the too many login attempts thing? But yes, they should make it more...secluded to a specific amount of worlds, but thats called pvp worlds. Wilderness being confined to only few worlds would bring more issues with gp inflation from stuff there.
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Shannon O'Hare 💙 ADHD DYSPRX DYSLX IS
(@DitsyRedOne) reported
@RuneScape Help! Just realised I've bought a year standard membership instead of gold premier club like I had last year. Tried to fill out the refund form but it keeps throwing an error in the payment date field so won't let me submit. Can someone help? :( RSN carwarder
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Silve 1994
(@silve12345) reported
@JagexHelpSamo @JagexSupport Nearly 2 years later...and almost same thing happens... your system is genuinely messed up... 2 accounts almost gone because of your systems error... so stupid