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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Matchmaking (9%)
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Online Play (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Dom
(@bostonfandom5) reported
@JagexHelpFrost @JagexSupport It keeps taking me to the login page when I hit the contact us. Should I just create a new account?
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Gareth Dobricic (aka Gothioso)
(@GarethDobricic) reported
@BenMagnet27 Only games I haven’t played on that list are runescape skate 3 and super Mario strikers, I have a problem ha ha
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KarenOcasioCortesdelaMancha
(@KOCdeIaMancha) reported
@OldSchoolRS When will you guys fix the inventory issues? Still having problems every day with the inventory.
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Danna Colfer Bieber
(@belieber_gleek) reported
@Yyeosrs @JagexSupport You can try @hantiCol to fix your account immediately
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Chris
(@Im_Rubic) reported
@smaposting @RuneScape Just because there are other issues with the integrity of the mode doesn’t justify the integrity should be further ruined. Also, if you receive help in an activity that has a solo option, how can that be seen as obtaining anything as a result of that as by yourself?
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Mod Elena
(@JagexElena) reported
@YungDumFullof JagexSupport may be able to help with any account-related issues.
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TAURlNE
(@OSRS_Tax_Refund) reported
@JagexSupport I don’t even know what else to do. I have over 12 years of playing (I don’t login with an email) on that account. And for what? Not to get any help?
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warai
(@wayoiwarai) reported
@Keed_OSRS @JagexSupport Dm @antitodal now to fix your account immediately
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Gumberculez 🎈
(@MirinLights) reported
@JagexSupport yo all of those options you have to LOGIN first. If I could LOGIN there would be no reason for me to msg u in the first place. My account that I stopped playing in 2019 is locked. I need it UNLOCKED. I have the password. Why is this hard?
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Biolean_
(@Biolean_) reported
@Yyeosrs @JagexSupport Dm @antitodal now to fix your account immediately
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Telarilove
(@Telarilove9) reported
@heyman_gage @JagexSupport Well there's no need you panicking all you need to do is message tonycrack_official on Instagram and he will fix it ✅✅
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t
(@Hash1Maan) reported
can u unlock my acc osrs ( t1 li ) been alot of effort on it some how I got banned for macro! Idk was doing mining and alching at the same time , Send my issue a notice to support please I did send appeals no response @OldSchoolRS
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Billy Glossop
(@BillyGlossop) reported
@JagexSupport @KingKrypter "Just login from the same device and from the same location you did 15 years ago" Is the equivalent to "have you tried powering your device off, then back on again"? Yikes.
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KingKrypter_Tweeting
(@KingKrypter) reported
@JagexSupport Yet again I was denied automatically. Is there a number I can call to discuss my account issues with? This support system is getting me nowhere. At least if I can call someone you can say to me directly I am not allowed on MY account anymore.
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Danna Colfer Bieber
(@belieber_gleek) reported
@Yyeosrs @JagexSupport You can contact @hantiCol to fix your account immediately
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TAURlNE
(@OSRS_Tax_Refund) reported
@JagexSupport my names from most recent to oldest were Tax Refund TAURlNE Tax Refund JarOfCookies MagicalPanda (I think) Correy Lynn(I think. This is the one I login with)
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zack
(@zack81569017) reported
@JagexSupport @JagexAsh please help me understand how my appeal has been denied my 3 times now. I had lost my 2fa due to a phone issue so had to recover as the email is no longer active. I tried the pc I have used for the last 5 years playing and the pc I created the acc on. Help
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Gumberculez 🎈
(@MirinLights) reported
@JagexSupport I can't do anything though cause it constantly tells me to login but i'm blocked from logging in! This is so stupid. Like I literally have e-mails to show that prove it's my account but there's no way for me to give them to anyone who can help!
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Biolean_
(@Biolean_) reported
@MirinLights @JagexSupport Try @antitodal now to fix your account immediately
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PINK (TOP 0.01% OnlyFans)
(@saintpinkz) reported
@Mr_Mammal yo fyi someone on twitch is using your streams on a channel called MrMammal_TV saying that they (you) are quitting and to see why to check the Runescape forum post linked. It leads to a fake Runescape login screen. They were botting views to get top of the Runescape category.
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Michael | Ninth
(@Nin7h) reported
@JagexSupport Haven't been able to login on the mobile app for the past 2days. When clicking "Continue with RS account" it just backs out. Tried uninstalling and clearing data/cache. Any words on a fix for this?
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Kody Schulz
(@schulz_kody) reported
@JagexSupport I have been through the online support and I keep having issues. I believe I need an actual person to help instead of the automated system. My tickets keep getting kicked out.
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Frontline Officer
(@FrontlineHoog) reported
@JagexSupport @JagexTrident Your stuff doesn’t work. Your reporting system is broken. I recently reported someone as an iron man and they get muted next day. But as non iron man and I reported countless of time. They don’t get muted or ban. Care to share? Mute them. Stop giving them one hour ban.
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Chris
(@Im_Rubic) reported
@The_KnuppelRS @smaposting @RuneScape So you'd have no problem if some people wanted to trade on the GE, if they changed Ironman to allow for everyone to trade on the GE?
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TAURlNE
(@OSRS_Tax_Refund) reported
@JagexSupport My account was made pre-2010 because I use my name to login , not an email. I don’t remember the service provider I use. I don’t remember when I got mems.I know the card I last used to purchase mems. I don’t have access to transaction ID because I don’t have access to my RS/email
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Qasim
(@Qasim51422090) reported
@JagexSupport #osrs Name "12shadowmanc" the ban appeal that I put in was successful but now I can't "unlock" my account. What is going on? I recovered my account last week no problem.
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2nd Base
(@OSRS2ndBase) reported
@OldSchoolRS Although I didn’t see it specifically mentioned, I hope these Steam client updates fixed the switching problems introduced by the April 20th update. 1-tick speccing has been extremely buggy and inconsistent on the Steam client ever since. Can you guys confirm? I’ll test later.
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Biolean_
(@Biolean_) reported
@Strawman52 @RuneScape Message @antitodal now to fix your account immediately
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alkwater
(@alkwater9ph) reported
@EricCryptoman @OldSchoolRS @ScapeEth also, no whitedocs + muted telegram has me v suspicious. i think the token will run, but will it stay or will it crash?
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snooch
(@geronimotyler) reported
@JagexSupport I believe I found the problem. I recently had downloaded a second browser and somehow it was clashing trying to open jagex in both browsers so I deleted the one I dont use anymore and now it works.