RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leave this site forever (@abandon_x_now) reported 3 minutes ago

  @BNDosrs @OldSchoolRS Its both. Why wont you celebrate both. You seem lile the issue here.

• 
  Dvnt (@ScumDvnt) reported 3 minutes ago

  @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

• 
  Cryptotaiz (@Crypto_taiz) reported 4 minutes ago

  @OldSchoolRS Fix it for Canadians

• 
  I Need 1M (@INeed7M) reported 5 minutes ago

  @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

• 
  LetsDebateOnX (@LetsDebateOnX) reported 5 minutes ago

  @JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership

• 
  JB 22 (@JBellingham22) reported 7 minutes ago

  @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

• 
  Dave (@NoFlexFults) reported 11 minutes ago

  @JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks

• 
  Embrees (@EmbreesBurner) reported 12 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 13 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI stuff and they deserve support for that too.

• 
  CrudeBunny (@Samyazas) reported 14 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  Craig Dickerson (@pkrcraig) reported 15 minutes ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  mefforts (@MixedEfforts) reported 16 minutes ago

  @OldSchoolRS invest in trouble brewing stock

• 
  ZigZagPower (@TheRealZZP) reported 16 minutes ago

  @JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?

• 
  jim smith (@mcart49014) reported 20 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  Killa_Kelv (@killa_kelvv) reported 22 minutes ago

  @slippingjill @OldSchoolRS Got DDoS’d someone held on to his I.P for weeks and waited till finale to bottleneck his ISP . In other words he couldnt play at his setup

• 
  HalfCycle (@HalfCycle_) reported 25 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Quentin Phelps (@Qballa69420) reported 27 minutes ago

  @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!

• 
  Dxxxk (@Dxxxk_) reported 35 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  Alan Wagener (@AlanWagener) reported 36 minutes ago

  @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

• 
  Scott Jones (@Scott2Tall) reported 39 minutes ago

  @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

• 
  Desper (@Desper_RS) reported 39 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  Rusty Shackleford (@rectalgrease) reported 39 minutes ago

  @OldSchoolRS Cheating/DDoS cringe aside, rampart sigil made the whole finale pretty boring. High chance specs hit 0s off prayer, team with the most food just rags in an outlast setup. No veng trinket is dumb, we WANT to see KOs. They shouldn't be a rarity.

• 
  KingCondor (@KingCondor69) reported 40 minutes ago

  @flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too

• 
  monsoon (@MonsoonedAF) reported 48 minutes ago

  @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

• 
  Sin (@asinfulqt) reported 50 minutes ago

  @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

• 
  Hearte (@xHearte_) reported 52 minutes ago

  @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)

• 
  Raven (@TrickyMoons) reported 54 minutes ago

  @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

• 
  Render says bring back pride (@RenderSoft) reported 58 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well

• 
  Fkgkgmg (@baldeggrs) reported 59 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  🌏 Destin (@_SimpleTimes) reported 60 minutes ago

  @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.