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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Roo K
(@RooK_OSRS) reported
@hekstf @OldSchoolRS I don’t just want to see end game, but I have issues with all the recent updates. PvP arena had no target audience or rewards. New desert area could have brought new slayer monsters or skilling spots. It barely came with 2 new quest NPCs.
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Andrea de la Mora
(@andreadelamoran) reported
@picks978 @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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Rickii Barnes
(@BarnesRickii) reported
@picks978 @JagexSupport If support doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue and he helped Unbanned me
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Ben Hall aka Zarmega
(@ReloadZarmega) reported
@OldSchoolRS When and where can we ask questions? Pretty new to this but I think it's very important to ask when password security will be improved. 12 characters without special characters leaves hacking a real problem and makes nobodies account safe.
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DZ
(@Zimskeeter_RL) reported
@OldSchoolRS Did anyone else have problems logging in after the update? I haven’t changed my password or email, and it keeps saying incorrect password on mobile
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gik
(@ginkofnoosa801) reported
@justmattyo3o7 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Nunya Bizness
(@justascaper) reported
@JagexSupport I'm having some difficulty recovering an old account which I believe I may have set an alternative email address for. I have access to the original email address but get nothing when request password reset. Have tried recovery form but just get error messages.
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Zero7
(@Zero7_tv) reported
@HunderTTV @OldSchoolRS QSR (if you're skilled) takes much less time to complete than your trouble brewing completion grind. Worlds are also inflated by what I would consider illegitimate players (bots, gold farmers, etc). that inflate those numbers.
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louis miguelrosendal
(@louispogi29) reported
@ColorsOfHouston @JagexSupport Same problem here🤬 and support is unhelpful. Well I just want to let them know somebody else is doing their job. Thanks to #allenfixx on Instagram he helped me out. Need help write to him
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MoonRiderRS
(@FreeMoonRiderRS) reported
@JagexSupport @MrChepix Thats completely irrelevant information @JagexSupport You are clearly being negligence towards the issue. The issue is the fact you guys, jagex , removed the accounts linked email. Fix the issue or give him compensation
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Rockabbages
(@ZilinskasRocky) reported
@JagexSupport Hello please help, this problem isn't going away I need my account, it's the most progressed I've made since I started in 2005.
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TrueBoljibears
(@TrueBoljibears) reported
@JagexSupport Heya, I lost access to my authenticator. I tried to remove it, but I also can't remember the email I used (I only used it for this game). I have tons of other info to verify it's me so I can remove my authenticator and fix it.
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Alex
(@AlexSimplyalex) reported
@JagexSupport hi guys, i bought a member 8 hours ago for my osrs account "icantouchyes", two payments went through but no membership activated yet (cant login to member worlds). What gives?
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Aaren Hebert
(@aaren_hebert) reported
@JagexSupport There are no options for my issue! The reason I’m reaching out via Twitter. The report system is tuff bro 😩
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shareitbed
(@shareitbed) reported
@JagexSupport @JagexHelpFrost I know my login but it won't let me login.. I've reset my password multiple times but keep getting the same error "invalid username or password, try again!".
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Andrea de la Mora
(@andreadelamoran) reported
@leojyarrun @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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marmalade
(@omar33332ba) reported
@kooli132 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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HostWithUs247
(@HostwithUs247) reported
@JagexSupport I am definitely the owner. I can show months of membership orders from amazon. I have the Google authentication on my phone. And I can show videos and images from years back skilling the account up... why don't you let us have an option to sign in with a Google code!
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shareitbed
(@shareitbed) reported
@JagexHelpFrost @JagexSupport Apparently my login is now: 7xl_ic_4othm But I'm still unable to login even after changing the password (multiple times).
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BoyWilliam
(@48Hfgh6yrtyr) reported
@BRyder_M2 @JagexSupport @modlight My account got permanently banned few days ago as well and every step I made to get it back did not work. I got in touch with #clifftech1 on instagram which he helped to resolve my account issue. You should probably check him out
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marmalade
(@omar33332ba) reported
@Bobtheplumber88 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Andrea de la Mora
(@andreadelamoran) reported
@PercyCarter16 @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times also, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too
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marmalade
(@omar33332ba) reported
@BradonLindsay @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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marmalade
(@omar33332ba) reported
@justmattyo3o7 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BEVANFIXX on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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Matt S
(@justmattyo3o7) reported
@JagexSupport Hi, I was playing earlier (1hr ago) on mobile, I think my account has been hacked & they've somehow changed the password. I have no emails from jagex confirming password change or anything like that, but I keep getting invalid credentials when trying to login.
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Nolly
(@freenolly) reported
@Mankedupmage @OldSchoolRS if you actually fix the wilderness I'll kiss you
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sylvia
(@sylviahalina) reported
@Onur66531405 @JagexSupport Same problem here🤬 and support is unhelpful. Well I just want to let them know somebody else is doing their job. Thanks to #allenfixx on Instagram he helped me out. Need help write to him
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KindleJam
(@kooli132) reported
@JagexSupport Hi, my friend's account got hacked a few months ago and can't get it back. I can explain the problem in private messages better. He is the same dude whose account was changed from kiirus86 to goldbot1234 (or something like that).
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💎SoloBackwoods💎
(@ClapinPawgs) reported
I really hate that I like RuneScape. This game has broken my heart so many times
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Celtic Rambuta (MAKE CRYSTAL CHAPS 1 DEF)
(@RSN_Celtic) reported
@Mankedupmage @OldSchoolRS Gz. Now fix pj timer.