RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🍞 (@VelvetBanana69) reported 1 minute ago

  @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

• 
  Callie Grace (@callieforniiaa_) reported 2 minutes ago

  @OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error

• 
  Mudkip (@Cylis_x) reported 3 minutes ago

  @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

• 
  Lutrios (@Lutrios_) reported 4 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

• 
  Bob (@MooninRun) reported 8 minutes ago

  @JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?

• 
  Raven (@TrickyMoons) reported 10 minutes ago

  @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

• 
  VVBald (@VVBald) reported 11 minutes ago

  @OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?

• 
  I Need 1M (@INeed7M) reported 15 minutes ago

  @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

• 
  Dhargash (@Dhargash) reported 23 minutes ago

  @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

• 
  Quentin Phelps (@Qballa69420) reported 24 minutes ago

  @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!

• 
  Jingles🎷🦣 (@JingIesss) reported 27 minutes ago

  @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them

• 
  notimportant (@DutchConserv) reported 29 minutes ago

  @OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts

• 
  Jordan Ranson (@jordanranson) reported 31 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  Vith (@Vythmarias) reported 33 minutes ago

  Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

• 
  Colin Sawyer (@MrColinSawyer) reported 33 minutes ago

  @psythoticc @JagexSupport Hey @psythoticc! Jagex Support has live chat service with a moderator. Head to Jagex Support website.. I hope this helps.

• 
  ZigZagPower (@TheRealZZP) reported 34 minutes ago

  @JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?

• 
  dumbdumb (@dumbdumbRS3) reported 35 minutes ago

  @JagexSupport @RuneScape When I login to RS3 jagex reports that my graphics drivers are old and I need to update them. When I go to update them I have the latest installed.

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 36 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.

• 
  Luke Macaulay (@LMacaulayCulkin) reported 36 minutes ago

  @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.

• 
  Fkgkgmg (@baldeggrs) reported 38 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  jim smith (@mcart49014) reported 41 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  Dhargash (@Dhargash) reported 44 minutes ago

  @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

• 
  Utabxb (@BatuuEth) reported 46 minutes ago

  @Jagex @JagexSupport need help got perma banned with macro but i got someone else home also playing osrs account name bbatuu could you guys fix your system i just bought membership 1 day ago and i can't play so please hit me up and fix this.

• 
  Ryan Joseph (@Ryan_Joseph358) reported 47 minutes ago

  @JagexSupport Hi Jagex, I recently made a hcim account that ive been playing alongside my main RSN: 'Ryanstaken'. The hcim account received a permanent ban for macroing. I've done nothing different than I do on my main. I'm certain it's an error, my appeal was denied. Could you please help?

• 
  Mootus (@osrsmaxxingg) reported 48 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  A **** named slickback (@bemis666) reported 50 minutes ago

  @OldSchoolRS They got ddos

• 
  Krogh (@krogh_rune) reported 51 minutes ago

  @OsrsF2PBots @Wollesosrs @OldSchoolRS If you base your opinion off how corporations act, you’re the problem 🤡

• 
  JB 22 (@JBellingham22) reported 52 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  Craig Dickerson (@pkrcraig) reported 52 minutes ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  Render says bring back pride (@RenderSoft) reported 52 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well