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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Rumpo
(@Rumpo2) reported
@that_shaman There should probably be a very obvious reminder to enable 2FA and other security measures on steam if they're going for auto login through steam accounts. Bunch of people on Oldschool Runescape (alledgedly) had their accounts cleared because they didn't realise this.
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Shavers
(@Grisen453) reported
@Metalic_M4g3 @OldSchoolRS The Occult is Broken tier
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Big W
(@LeBleuRenard) reported
@HutchBS @lilghoulll @JagexSupport Haven’t played in years to try to log in today and found out that it was banned for the same issue. That’s pathetic, was my original account from 2006. Have any of you had any luck?
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🔥Siberian Husky🔥
(@Shibshibhusky) reported
@JamoOnRs @RuneScape I get that there's some value to having something to destract you from the problems of life but there can be situations where it can possibly become a waist of life.
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sarah
(@sarahm271) reported
@ShaunLal1195 @JagexSupport Dm @movicyber ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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Drake
(@hagaspring) reported
The user obtains chat pid obtained using scripts on OpenOSRS 3rd party runescape client. He has been scamming here for months, nothing has been done. Please do fix this
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sandra james
(@sandraj07589569) reported
@J3l0_ @JagexSupport Was having same issue got my account unbanned with the help of cyber_expact on Instagram this guys are good and reliable I think you should try and contact them
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Ryan Oviatt
(@RyanOviatt6) reported
@BSefayi @JagexSupport @Utopiantechh is really responsible and completely reliable, i never knew about him until few weeks back because my bro couldn’t stop talking about him, he’s the only person here that can get you exactly what you want without any sort of trouble
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Ben
(@benjamindmclean) reported
@JagexSupport is it possible that my disable authenticator links are broken due to the cloud security filters on my email address? I still receive emails/links but they are always broken, regardless of wifi/data/location etc. Email is through a uni institution.
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hectorabarbossa
(@hectorabarbossa) reported
@JagexSupport I have had this account since I was literally born. Is there no way you can: Send me the hint? Change the email for me? I don't understand how a lost Authenticator can cause me to loose my account? I usually sign in with the accounts username.
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Morris Savage
(@MorrisCollin0) reported
@daniell25516491 @JagexSupport Kindly send me a DM to help recover your banned from the training and also resolve all accounts issue etc etc etc etc
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James Wedekind
(@putter9000) reported
@JagexSupport Its been almost 3 hours now and runescape's error code 15 wont let me on. Please let someone know that this issue is still not fixed. It was working for awhile. Now it sucks again.
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Twitch Roleplayer
(@Tenroy6) reported
@JagexSupport @Russ77472458 Yet this tweet says they do. So, seems customer service is still ****. New J-mod please that actually does their job?
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Ms Pixels | ▶️Glimesh
(@MsPixels_) reported
@Xbox @RuneScape Broken Home Quest 🙈
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sandra james
(@sandraj07589569) reported
@sinodinorino @JagexSupport Was having same issue got my account with the help of cyber_expact on Instagram this guys are good and reliable I think you should try and contact them
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hectorabarbossa
(@hectorabarbossa) reported
@JagexSupport Can you disable the authenticator for me? I had this same trouble with a 3rd party site which had an authenticator and they could disable it for me. Regards.
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Mpsdevil
(@Mpsdevil) reported
@OldSchoolRS @JagexLight #OSRSRaids The ToA blog mentions Abbot Langley fixing the ward of Elidinis, but it seems odd to have some random priest in Edgeville fix an ancient Kharidian artifact. Isn't this a chance to utilise one of Amascut's high priestesses that were mentioned?
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Ryan Oviatt
(@RyanOviatt6) reported
@BigDumbDuhmb @JagexSupport @Utopiantechh is really responsible and completely reliable, i never knew about him until few weeks back because my bro couldn’t stop talking about him, he’s the only person here that can get you exactly what you want without any sort of trouble
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Mason
(@Masonandreww4) reported
@JagexSupport still waiting to be able to disable my Authenticator so I can log into my account. All of the links give me an error code and now account recovery is disabled. It’s been over an hour and still can’t use it.
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Morris Savage
(@MorrisCollin0) reported
@J3l0_ @JagexSupport Kindly send me a DM to help recover your banned from the training and also resolve all accounts issue etc etc etc etc
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samanthatate4
(@samtate794) reported
@RuneScape Oh you did something! My legacy mode turned into EOC while I was online. It is a legacy error might have to remove it and reinstall new runescript
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Ryan Oviatt
(@RyanOviatt6) reported
@Molkwerum @JagexSupport @Utopiantechh is really responsible and completely reliable, i never knew about him until few weeks back because my bro couldn’t stop talking about him, he’s the only person here that can get you exactly what you want without any sort of trouble
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InfiniteHazards
(@HazardsInfinite) reported
@JagexAsh From what ive heard this is a glitch/bug and I don't know if i can ever play runescape on PC that is not on the steam client.
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James Wedekind
(@putter9000) reported
@OldSchoolRS I thought error code 15 was fixed.
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Harlz
(@JMR_Bone) reported
@JagexSupport when I requested a "forgotten login information" email - the account was not listed. My email has somehow been removed from the account? 2/2
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samanthatate4
(@samtate794) reported
@RuneScape Oh you did something! My legacy mode turned into EOC while I was online. It is a legacy error might have to remove it and reinstall new runescript
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NAXJr
(@nathdj12) reported
@JagexSupport I have email proof, Authenticator and steam login proof but not of this is asked for. These are things that could be asked for and verified electronically, rather than me pester you at 8am In the morning
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Kesia.Kejsi
(@KejsiKesia) reported
@txrilamxthe @JagexSupport I experience same when my friend account was having an issue, we send an appeal form but no response. On till we where referred to @zaddyricher22 He helped us and fixed the account. He is experts in recovering hacked, disabled and suspended account
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m
(@TheRealMiroslaw) reported
@JagexSupport Hi Ania, I'm actually having trouble with which option to select under Payments and Support. Is there one for pausing a membership?
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Mason
(@Masonandreww4) reported
@JagexSupport your service is literally the worst I’ve ever experienced. Trying to log in after changing my password after a hack attempt and it’s literally impossible. Thanks. Really appreciate your ****** service.