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RuneScape

RuneScape status: server issues and outage reports

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Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 80% Sign in (80%)
  • 20% Online Play (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Matt71617251
    Mattlathrop (@Matt71617251) reported

    @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

  • sonnenlicht777
    sonnen (@sonnenlicht777) reported

    @OldSchoolRS fix the false bans you british apes

  • grok
    Grok (@grok) reported

    No evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.

  • _SimpleTimes
    🌏 Destin (@_SimpleTimes) reported

    @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

  • KongKin27641142
    Amnezia Haze (the real noob, aka sahin) (@KongKin27641142) reported

    @OldSchoolRS man u guys suck fr fr fr. u just fix ur mistakes and call it a day. ,,we are launching a load of under the hood changes" **** u just fixed ur bugs and yap like all time. give us back our lost gametime due to serverdowntimes ALL THE TIME!!!!!!! THAT WOULD BE ACTUALLY NICE!

  • TrickyMoons
    Raven (@TrickyMoons) reported

    @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

  • Flower83_
    Flower83 (@Flower83_) reported

    @OldSchoolRS fix the game next year: - no OP sigils - add dry streak protection for drops - no Dittershitter - dont nerf venge during finals - cap food advantage for finals

  • dashgoat67
    dash (@dashgoat67) reported

    @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

  • Lutrios_
    Lutrios (@Lutrios_) reported

    @KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.

  • dondon7171717
    chris (@dondon7171717) reported

    @abdulla77783475 @OldSchoolRS thats like me finding a tbow dupe bug and complaining when they fix it lol, the contract states he is only weak to crush for a reason, to get you to melee it for the challenge, dont like it, stick to wintertodt.

  • LSandmann
    LuizSandmann (@LSandmann) reported

    @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

  • JBellingham22
    JB 22 (@JBellingham22) reported

    @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

  • INeed7M
    I Need 1M (@INeed7M) reported

    @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

  • CrabIsMeat
    Mr.***** (@CrabIsMeat) reported

    @OldSchoolRS Why isnt this polled? Honestly, pride items and references should be polled. Same with every other yearly event. If enough people vote yes, then there is no issue with pride. Polls should be used more often.

  • Omave1
    Omar (@Omave1) reported

    @liptonblackteab @OldSchoolRS So what's the problem with my proposal?

  • bleep08759914
    bleep (@bleep08759914) reported

    @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

  • abdulla77783475
    abdullah rashid (@abdulla77783475) reported

    @dondon7171717 @OldSchoolRS You're actually trying to comeback with bug abusing is the same as finding a different approach to content? Buddy I already got radiant. I got gm. No wintertodt for me. I'm stating facts about their issue with people cheesing something the same as red x and Corp chicken methods.

  • Ander_Mander
    Andermonk (@Ander_Mander) reported

    @verdorren @OldSchoolRS I was telling you what *actual* real life problems are, not problems that men who wear tampons have.

  • RexTitz69
    Rex Titz (@RexTitz69) reported

    @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

  • KushiKush_
    Kushi Kush (@KushiKush_) reported

    @OldSchoolRS Makes sense, was doing corrupted G and felt such heavy lag, swapped worlds and it barely helped. Thx

  • BassManQuick
    Seabass (@BassManQuick) reported

    @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

  • xHearte_
    Hearte (@xHearte_) reported

    @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)

  • IronCore18G
    Jason Mathis (@IronCore18G) reported

    @nbarsheshet @OldSchoolRS about 1% of players are doing 540s and most people who got up to that point have countless deaths getting to that point. 540 solos are not the problem.

  • baldeggrs
    Fkgkgmg (@baldeggrs) reported

    I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

  • TheChaonaise
    Chao (@TheChaonaise) reported

    @JagexSupport @Jagex @OldSchoolRS Any chance you guys could tell me why I can't log in onto OSRS on my tablet? I click login, I login to Jagex. But when the OSRS app reopens. It still isn't logged in... Tried rebooting the app, reinstalling. everything. Nothing worked...

  • OGAntique
    Antique (@OGAntique) reported

    @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

  • NathanHerb82551
    Nathan Herbertson (@NathanHerb82551) reported

    @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

  • asinfulqt
    Sin (@asinfulqt) reported

    @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

  • troym57
    Troy (@troym57) reported

    @JagexSupport @OldSchoolRS Having an issue with OSRS Mobile on Android, after logging in it instantly logs me out. What can I do to fix this?

  • RooK_OSRS
    RooK (@RooK_OSRS) reported

    @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.