RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/23/2026 18:55

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • DongDominator2 Internet Explorer 8 (@DongDominator2) reported

    @Chickenspuh >join meeting call >go back to runescape whats the problem?

  • alt_cring MR_CRING (Alt) (@alt_cring) reported

    @KyleWel46404908 @JagexSupport Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations and hacks.

  • UniquelySamuel UniquelySamuel (@UniquelySamuel) reported

    @JoseCalil1 That's similar to a lot of og Runescape. I absolutely hated it and left largely bc of that. There were too many problems with high lvl players hunting low lvl ones for easy loot. If I see a game has that I won't play it. Humans are too greedy for it to work imo.

  • UtjerY Utjer Yulr (@UtjerY) reported

    @JagexSupport Hi, I've been locked out of my account, OlironGiant, I've tried changing my password twice but it still says "invalid credentials". Not sure how to fix it.

  • thetiip Austin Scott Bruner (@thetiip) reported

    @playnewworld @primegaming Why don’t you just open a poll booth like old school RuneScape and let us help fix your game. 4 months listening to us the game will 100% have 100k+ daily players. All these little money grab updates really are just a slap in our face. Focus on the bigger picture…

  • BeckyRoy64 Becky Roy (@BeckyRoy64) reported

    @JagexSupport I accidentally got my account suspended because I kept sending the disable Google Authenticator link to my email. I thought it was the email on my login and it turns out it got sent to my another email when I realized that I had sent too many requests and locked it

  • JorgeSequeira95 VengerPt (@JorgeSequeira95) reported

    @JagexSupport They don't access to my email. They know the data to recover my account I don't know how. That's the problem

  • ProtoMatrixTv PROTOMATRIX TV #T4T#TeamB42#PheonixCartel#GSFcom (@ProtoMatrixTv) reported

    @JagexSupport @Twitch umm theres no option to select for twitch prime rewards under that section so which do i select for a twitch prime issue

  • John18Hamilton Jonathan Hamilton (@John18Hamilton) reported

    @RuneScape Hit boxes still broken though

  • Arny38938959 Arny (@Arny38938959) reported

    @JagexSupport I refuse to give up. Jagex, you have to give me a new account with same bank/stats etc and delete permanent the one thats getting spammed then. This is a solution if my username login can not be changed.

  • 4maroCaires Guilherme.Caires (@4maroCaires) reported

    @JagexSupport Hi Mateusz, the problem is that the system keeps giving the hacker approval on their recovery requests… everything is secured on my hand atm. How can I stop him from getting recovery approvals?

  • DanJohnsonM8 Dan Johnson (@DanJohnsonM8) reported

    @JagexSupport @RuneScape I read that a mod tweeted a while back that if you right click and select “information” on the Arch Journal, it won’t interrupt you excavating. However when I do this it stops me from doing so until I close and click the remains again: broken?

  • BigBlackMale1 BigBlackMale (@BigBlackMale1) reported

    @Luke64019595 @JagexSupport @OldSchoolRS This might help you as i had the same issue. in my case it was the internet of the hotel i am staying in, i used a VPN and it logged me in...

  • MoneyMachara Machara Financials (@MoneyMachara) reported

    @BlindGuardian6 @VoiidPlay @OldSchoolRS How does this enhance the pvp experience? Looting isn't an issue afaik

  • imgoinforjoebur Justin (@imgoinforjoebur) reported

    @JagexSupport Pretty sad after all that time and hard work my account will most likely just be dead in space due to no way to contact customer service and/or communicate directly with an employee to figure out some resolve.. bad company

  • saherabbas10 saher abbas (@saherabbas10) reported

    @wendybaeby234 @JagexSupport What happend with ur account did he fix it

  • Arny38938959 Arny (@Arny38938959) reported

    @JagexSupport Hi! I know, but its not impossible for you guys to give me a new account with different login username (same stats/bank) etc, its free and easy for jagex to do this. Please DO SOMETHING ATLEAST for someone who played 15+ years rs, its a lifetime ..!

  • Secretive233 Secretive (@Secretive233) reported

    @LosingSauce @JagexSupport Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations and hacks.

  • alt_cring MR_CRING (Alt) (@alt_cring) reported

    @saherabbas10 @JagexSupport Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations and hacks.

  • Preache58830538 Preacher (@Preache58830538) reported

    @Luminnousss @JagexSupport I had similar issues but with the help of joetech on Instagram he recovered back my account in less than 15 minutes

  • chapinin ninjamurai (@chapinin) reported

    @JagexSupport hello, i need some help, i got premier club membership but im missing Dawnforged outfit and Sol pet. Can you fix it please.

  • Bellbuzz1 Bellbuzz (@Bellbuzz1) reported

    @NotEevee @JagexSupport I had similar issues, and the support team never responded until I finally got help from support_team002 on Instagram try and message them for help.

  • Helmskaleb4 Kaleb helms (@Helmskaleb4) reported

    @JagexSupport is there going to be a customer service rework.

  • alt_cring MR_CRING (Alt) (@alt_cring) reported

    @DoubleAHgaming @JagexSupport Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations and hacks.

  • Luke64019595 Luke (@Luke64019595) reported

    @JagexSupport @OldSchoolRS HI i have tried all these solutions 2 days ago in a previous tweet for help. none of them have worked and my login user id is being spammed. can my login user ID be changed so it stops?

  • WisdomUnearned Abstract Court (@WisdomUnearned) reported

    @OldSchoolRS ok the wand and shield are blue but like my ancestral is green how we gonna fix that

  • saherabbas10 saher abbas (@saherabbas10) reported

    @JagexSupport But the problem he can’t do anything without Authenticator code

  • doggee10 doggee (@doggee10) reported

    @PeterSchiff @RichardHeartWin The only reason i personally believe in #Bitcoin is because nerds in Venezuela sell RuneScape gold for their currencies. Other games too, people are selling in game currencies for real world goods. The problem is those centralized agencies control the currencies.

  • Secretive233 Secretive (@Secretive233) reported

    @NotEevee @JagexSupport Same problem I’ve been facing for days till @liklynoblehack was recommended to me on twitter concerning account violations and hacks.

  • Luke64019595 Luke (@Luke64019595) reported

    @JagexSupport @OldSchoolRS PLEASE HELP. My account user ID is getting spammed and i am unable to log in due to "Too many login attempts, Please wait a few minutes before trying again" i have been trying for 3 days now and still cant log in.