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RuneScape

RuneScape status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 79% Sign in (79%)
  • 7% Online Play (7%)
  • 7% Glitches (7%)
  • 7% Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

CityProblem TypeReport Time
New York City Sign in 11 days ago
San Francisco Sign in 20 days ago
Manchester Sign in 20 days ago
Urbandale Sign in 25 days ago
Sydney Sign in 1 month ago
Upton Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Benjmain16
    Benjmain (@Benjmain16) reported

    @JagexSupport No i am using my username to login and the Runelite clinte

  • wetpocahontas
    Wet Pocahontas (@wetpocahontas) reported

    @JagexSupport i cant login its stuck on connecting to server

  • zachmoore7
    Zach Moore (@zachmoore7) reported

    @MyStraightTalk @AskStraightTalk @JagexSupport Hey Cricket are you guys blocking access to the newly launched RuneScape Mobile. I can play on Wi-Fi no issue but the moment I connect to Mobile data the game refuses to launch.

  • offical_johnor
    JohnoR (@offical_johnor) reported

    @JagexStu @OldSchoolRS Meh the right people who seem to have done nothing over a year while others are being ripped off, it seems like a joke at this point I just want somewhere I can give my evidence to because apparently tipoffjagex and various other things such as forums is not working.

  • willow_natalie
    👩‍🍼❤️Willow Natalie🧚❤️ (@willow_natalie) reported

    @Jehu55921184 @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • bazzi_zein
    Zein Bazzi (@bazzi_zein) reported

    @JagexSupport I never had security issues previously. I personally think that the authentication or the password reset precautions is weak in the website and can be better. My essences of finalities are worth around 8b.

  • Laramxsere
    Lara (@Laramxsere) reported

    @HazletonKen @JagexSupport I have the very same problem. I have and iPad mini 2... I guess it will be impossible to play RS3 😥

  • bazzi_zein
    Zein Bazzi (@bazzi_zein) reported

    @JagexSupport I suggest that you add mobile phone confirmation for the account on RuneScape upon login from an unknown device (message sent to mobile phone). It would make the account much more secure and prevent further hacks.

  • Jiefurui_RS
    Jiefurui (@Jiefurui_RS) reported

    @Kane613 @JagexSupport I am having the same problem.... my details are spot on and getting denied. I think a rouge jmod may be changing details around of our accounts... all I can think of....

  • willow_natalie
    👩‍🍼❤️Willow Natalie🧚❤️ (@willow_natalie) reported

    @mel_rader @BlevOnTwitch @RuneScape Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • willow_natalie
    👩‍🍼❤️Willow Natalie🧚❤️ (@willow_natalie) reported

    @MattWilloYT @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • Holyrunner42
    Pepega Man (@Holyrunner42) reported

    @JagexSupport Cannot log into OSRS or RS3 atm, login page keeps telling me "Accounts created after November 24, 2010 must login using their email address associated with the account". That's what I'm doing, still not working. Can log into the website no problem.

  • JagexAlthalus
    Mod Althalus (@JagexAlthalus) reported

    @P90panda @RuneScape Make sure you've updated to the latest version of iOS 14 if you're on an iOS device, that's the most common cause of this issue!

  • Jiefurui_RS
    Jiefurui (@Jiefurui_RS) reported

    @Kane613 @JagexSupport I am having the same problem.... my details are spot on and getting denied. I think a rouge jmod may be changing details around of our accounts... all I can think of....

  • BabyMiruku
    BabyMiruku (@BabyMiruku) reported

    @ledarocha Ever since runescape came out real world trading was a big issue for the game. -Venezuela used to bot farm the game as a real job and sell gold online in order to eat -Hackers wanting top tier accounts to sell for real money -Hackers wanting rare usernames to sell for $$$

  • Emiliolaredote1
    Emiliolaredotejas (@Emiliolaredote1) reported

    @JagexSupport Look you’re pathetic. Okay if you really wanted to help you would have from the beginning, you guys are a disgrace. How could you ask someone to use social media to contact you and jeopardize their login email by connecting it to a public social media board.

  • PolaroidChiona
    Chiona (@PolaroidChiona) reported

    @JagexSupport "We're unable to return items lost in Old School due to technical limitations. This includes items lost to a bug or connection issue." So all this time spent is gone? Fantastic!

  • Stellageroge09
    Juliane (@Stellageroge09) reported

    @hydr0nics @JagexSupport Had similar issues with mine I have a first hand experience of how sad and frustrating it can be, revert_hackers on instagram got back mine back I was refered to them through a youtube video you should try them out

  • sapone_v
    Anthony V Sapone (@sapone_v) reported

    @JagexSupport My rsn is Wonder on RS3. I received a permanent ban for macroing on oldschool. Please look into this ban because I fully believe it was applied with error. I do not play oldschool, and there is no oldschool account linked to that character.

  • GHJH769
    @PHILIP❤️🇱🇷❤️ (@GHJH769) reported

    @GageHanes @JagexSupport I had a similar hacked problem with my account until Thomas_hackers on Instagram helped me recovered my account

  • GHJH769
    @PHILIP❤️🇱🇷❤️ (@GHJH769) reported

    @MattWilloYT @JagexSupport I had a similar hacked problem with my account until Thomas_hackers on Instagram helped me recovered my account

  • Laramxsere
    Lara (@Laramxsere) reported

    @HazletonKen @JagexSupport I have the very same problem. I have an iPad mini 2... I guess it will be impossible to play RS3 😥

  • Christo86483362
    Christopher clinton (@Christo86483362) reported

    @JagexSupport I can login to both emails. The account isn't there.

  • wonder_rs
    Anthony S (@wonder_rs) reported

    @JagexSupport My rsn is Wonder on RS3. I received a permanent ban for "Macroing Major" on oldschool. Please look into this ban because I fully believe it was applied with error. I do not play oldschool, and there is no oldschool account linked to that character.

  • oliva599
    JOHNSON 🇱🇷 (@oliva599) reported

    @Jehu55921184 @JagexSupport I had a similar hacked problem with my account until Thomas-hackers on Instagram helped me recovered my account

  • MatthewSapp18
    Matthew Sapp (@MatthewSapp18) reported

    I recently tried to make an Ironman on RS3 using the same acct I play OSRS on and when I got done with the tutorial I was expecting to choose which mode I want to play but realized that’s not how it works in RS3 but it was too late. Any possible way to fix this? @JagexSupport

  • dappercave
    Dappercave (MAKE BLESSED DHIDE CHAPS 1 DEFENCE) (@dappercave) reported

    @OldSchoolRS I can design login screen for blessed dhide chaps update for free if needed

  • LadyMary_1
    🌈 Mary the Misfit Toy 🌈 (@LadyMary_1) reported

    @RuneScape I had the app all through the beta and never had an issue...now that you've released the actual app my device is no longer compatible...how do I get the founders pack if I can't log in on mobile?

  • HazletonKen
    Ken Hazleton (@HazletonKen) reported

    @bncym_ @JagexSupport I have same issue on ipad on ios 12, says on app my iPad is ok and will run on last stable version, lying bastards!

  • Stellageroge09
    Juliane (@Stellageroge09) reported

    @Jehu55921184 @JagexSupport Had similar issues with mine I have a first hand experience of how sad and frustrating it can be, revert_hackers on instagram got back mine back I was refered to them through a youtube video you should try them out