RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (80%)
• Online Play (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  casi (@eepycasi) reported 1 minute ago

  @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.

• 
  Embrees (@EmbreesBurner) reported 2 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Jason Mathis (@IronCore18G) reported 2 minutes ago

  @nbarsheshet @OldSchoolRS I did read it. It what universe is 7% percent of the overall uniques a problem? I am one of those people, who spams 515-540s - anyone that isn't a moron that wants to grind TOA is going to push up to those invocations. Otherwise, you're an iron - you get your items and leave.

• 
  Chungus (@ChungusOSRS) reported 3 minutes ago

  @AnthonyPezzuto8 @OldSchoolRS Brother you are the problem. Not the pride March.

• 
  AnyScapers? (@anyscapers) reported 7 minutes ago

  @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

• 
  sonnen (@sonnenlicht777) reported 8 minutes ago

  @OldSchoolRS fix the false bans you british apes

• 
  HalfCycle (@HalfCycle_) reported 12 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Killa_Kelv (@killa_kelvv) reported 12 minutes ago

  @slippingjill @OldSchoolRS Got DDoS’d someone held on to his I.P for weeks and waited till finale to bottleneck his ISP . In other words he couldnt play at his setup

• 
  Olle Hellberg 🇸🇪 (@gigagoblinoid) reported 16 minutes ago

  @Grove_St1 @EmperialAsh @OldSchoolRS Have you ever stopped to think that you may be the problem, rather than everyone else?

• 
  Kent (@kent_joyce45) reported 17 minutes ago

  @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

• 
  notimportant (@DutchConserv) reported 17 minutes ago

  @OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts

• 
  🍞 (@VelvetBanana69) reported 18 minutes ago

  @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

• 
  jim smith (@mcart49014) reported 22 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  chris (@dondon7171717) reported 27 minutes ago

  @abdulla77783475 @OldSchoolRS thats like me finding a tbow dupe bug and complaining when they fix it lol, the contract states he is only weak to crush for a reason, to get you to melee it for the challenge, dont like it, stick to wintertodt.

• 
  Valliance (@Valliance_) reported 29 minutes ago

  @smith1792 @OtherFish_ @OldSchoolRS i dont care much for gpscape preservation from my end, so i won't speak on that. but torva's value reflects a supply issue, because the boss is not liked widely. also demand changes these prices. it was giga BiS. Nothing beat it for offense or even def. So it was giga valued.

• 
  Callie Grace (@callieforniiaa_) reported 29 minutes ago

  @OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error

• 
  Fkgkgmg (@baldeggrs) reported 30 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  Dainius (@Bernelis88) reported 31 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  JB 22 (@JBellingham22) reported 31 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  Dave (@NoFlexFults) reported 33 minutes ago

  @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

• 
  Joe (@_StoicJoe_) reported 36 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  Jordan Ranson (@jordanranson) reported 38 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  Kushi Kush (@KushiKush_) reported 41 minutes ago

  @OldSchoolRS Makes sense, was doing corrupted G and felt such heavy lag, swapped worlds and it barely helped. Thx

• 
  I Need 1M (@INeed7M) reported 46 minutes ago

  @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

• 
  Jtf claws (@JtfClaws) reported 46 minutes ago

  @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

• 
  David (@David77562670) reported 51 minutes ago

  @viaxtina @OldSchoolRS If they nerf oathplate - it should be removed from the game, because it's literally just Bandos at that point. Torva is only as expensive as it is, because its absurdly rare from a boss nobody wants to do other than bots / gold farmers. Address the real issue - Nex.

• 
  runman (@vicklernesser) reported 53 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  Rex Titz (@RexTitz69) reported 55 minutes ago

  @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

• 
  HeadingToMars (@HeadingTooMars) reported 59 minutes ago

  @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

• 
  Snomobile (@SnomobileRS) reported 60 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport