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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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RSN: xA N G E Lx
(@Angelx1996x) reported
@JagexSupport have you had any reports of the game not working on tablets? It seems to be working fine on my mobile, but my Samsung tablet - (latest android version update) - doesn't seem to be working Hasn't worked since the server outages.
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Eliyahu tzafir
(@Eliyahutzafir1) reported
@JagexSupport @Jagex I can’t login or do anything
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Jimmy
(@zeuswbu) reported
@VeteranGaming75 @RuneScape Nah just means they’re going to make things better with data outage next time it happens
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Peter Emad
(@PeterEm58370622) reported
@RuneScape Client is crash all time i tele or surge got screen frozen are mods going sleep on office or work for fix bugs??
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Alex Axew
(@DeltaRayquaza4) reported
@iGoDSpeedOSRS @JagexSupport Why not try #CLOUDMAN_TECH on Instagram they can fix issues like that..
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M.ABRAR HABIBIE
(@MABRARHABIBIE1) reported
@BruecknerJohn @Mostafa__Haggag @RuneScape Got permanently banned for using unauthorized software and manipulation of game data”. Never once cheated in my life. Other people have been having this issue as well. Thanks to tron_cybernetic on Instagram for helping me recover my banned account Seek help from him. I guarantee
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Adem
(@Adem64088701) reported
@JagexSupport Hi Jagex i got problem after that servers were down had a dragon warhammer drop on my ironman after i log on it wasnt there anymore i ask to some ppl and they said you guys did rollback… i need help asap.
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Sketz
(@Km137Kyle) reported
@RuneScape We don't need anything. Everyone crying about members didn't even read the original post anyway, the game was going to be back tracked prior to the crash anyway. And begging for bonds and dxp is ridiculous.
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Tony Clinton
(@zznabeel1221) reported
@cabbiesosrs @JagexSupport @JagexAsh I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Joshua Gonzales
(@gonzales0419) reported
@JagexSupport I see recently y’all had an outage but last Wednesday when they emailed in there was nothing. @JagexSupport
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M.ABRAR HABIBIE
(@MABRARHABIBIE1) reported
@DarkWarriorLIVE @JagexSupport Got permanently banned for using unauthorized software and manipulation of game data”. Never once cheated in my life. Other people have been having this issue as well. Thanks to tron_cybernetic on Instagram for helping me recover my banned account Seek help from him. I guarantee
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TheMantisBoi
(@BoiMantis) reported
@TLupeb @OldSchoolRS If no hardcores lost their status that could be enough "making good" It's a game and a data centre had a problem, imagine asking Blizzard for 2 days of membership back every month because of maintenances. Boo bloody hoo
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Tony Clinton
(@zznabeel1221) reported
@MajesticOsrs @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Jere
(@sacredjere) reported
@Warcraft For a second I thought the thumbnail was a new login screen for @OldSchoolRS
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M.ABRAR HABIBIE
(@MABRARHABIBIE1) reported
@UnnoticedGiant @RuneScape @JagexSupport Got permanently banned for using unauthorized software and manipulation of game data”. Never once cheated in my life. Other people have been having this issue as well. Thanks to tron_cybernetic on Instagram for helping me recover my banned account Seek help from him. I guarantee
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hunter hunter
(@Tipoluisjose) reported
@JagexSupport Hello friends of Jagex, I am writing to you in the opportunity to notify you about the unpleasant situation, after the update error generated, my account was completely out of service, I suspect that it could have been hacked or that it finally had an error !!!
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Destiny pius
(@Destinypius15) reported
@drhyno21 @JagexSupport I also had the same issue but I messaged @ptech_cyber in Instagram and got my problem solved. You can also do so now.
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Sketz
(@Km137Kyle) reported
@TLupeb @OldSchoolRS Why do u need compo? If u read the original post they said the game will be back tracked prior to the crash. That means no membership has been taken. Begging for a bond is pathetic
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Mitchell Preston
(@MitchellPresto) reported
@OldSchoolRS are the servers still playing up? not sure if it is my internet or the servers are being really bad .... keep getting dced and lots of ping and lag
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Tony Clinton
(@zznabeel1221) reported
@cabbiesosrs @JagexSupport @JagexAsh I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Wae1
(@Wae120628746) reported
@JagexSupport Hello, i am having a problem buying the new gold premier club membership. apparently the option is completely removed from my account, can not buy via card, can not buy via bonds and my previous premier club status were removed early which is also odd !
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Takasho
(@BigKvist) reported
@JagexSupport Evening, i'm in need of some help. This morning multiple valuable items has dissappeared from our Group Ironmen Bank. is there a way to review logs from whose been depositing or withdrawning from the bank. OR if there's a referal link to this issue would be nice. :)
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Patchknight
(@ThePatchknight) reported
@__Tjsmith @OldSchoolRS With the servers down for about a full day, it seems like it would be trivially easy to simply add a day on to all existing members’ remaining time. But it is admittedly not a big deal.
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steve c
(@iGoDSpeedOSRS) reported
@OldSchoolRS so while u guys are dealing with the worst crash of osrs history your banning swaping accounts? talk about priorities.
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Ha rrison
(@Ironman_Life) reported
@TellUsRS @RuneScape They should really have a customer service department to contact instead of spamming emails or tweets
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Michael Byrd
(@michael_byrd314) reported
@Thakky188 @RuneScape Are you able to login to the accounts that are blank. Mine were also blank, but after the first login the name reappeared.
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M.ABRAR HABIBIE
(@MABRARHABIBIE1) reported
@iGoDSpeedOSRS @JagexSupport Got permanently banned for using unauthorized software and manipulation of game data”. Never once cheated in my life. Other people have been having this issue as well. Thanks to tron_cybernetic on Instagram for helping me recover my banned account Seek help from him. I guarantee
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Axel R's
(@ArthasRoos) reported
@JagexSupport The page doesn't allow it, my suspension says RWT I want them to solve this problem, I don't know what's going on, I've been playing this for a long time, the suspension of my account is totally wrong.
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350z.eth = benyy.eth
(@350zETH) reported
@EastCoastNFT hey man id like to correct your statement. I got ddos for literally 500k runescape gold back in 2012 if a mf will do it for $0.80 then mf will do it for free no doubt
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Tony Clinton
(@zznabeel1221) reported
@DarkWarriorLIVE @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service