RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/06/2025 09:55

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (15%)

    Online Play (15%)

  3. Matchmaking (8%)

    Matchmaking (8%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
United KingdomBorehamwood Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • skjhgffg356777 ooop (@skjhgffg356777) reported

    @strien_shane @JagexSupport @RuneScape My account got disabled few days ago as well and every step I made to get it back did not work. I got in touch with #clifftech1 on instagram which he helped to resolve my account issue. You should probably check him out

  • ferd_nard_ ferdinard (@ferd_nard_) reported

    @strien_shane @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • brandon60891072 brandon golden (@brandon60891072) reported

    why do i keep disconnecting from runescape it says malformed login packet @OldSchoolRS

  • azooa5001q0 zzz (@azooa5001q0) reported

    @MumeiILoveYou @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • Lostsoul__0 Dilan Arce (@Lostsoul__0) reported

    @jnackstar @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • normanjace_ Jace (@normanjace_) reported

    @Alexxjudge @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • strien_shane Shane Randall Strien (@strien_shane) reported

    @JagexSupport @RuneScape Xeno_d_skye it acts like there is an error or something and then after a few trys the system won't let me try again , but it won't let me attempt to do anything from pw reset to recovering my acc

  • ByTheOf Lucas Holden (@ByTheOf) reported

    @OldSchoolRS Please rebalance Trouble Brewing! It's so unbalanced, and people are averse to having fun on it.

  • azooa5001q0 zzz (@azooa5001q0) reported

    @IgorGom38085083 @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • ginkofnoosa801 gik (@ginkofnoosa801) reported

    @osrs_chris95 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue

  • xbhhhh12241 sdc (@xbhhhh12241) reported

    @TyboyN17 @Jagex @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue

  • normanjace_ Jace (@normanjace_) reported

    @strien_shane @JagexSupport @RuneScape I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • _DedSex_ kehkehaha (@_DedSex_) reported

    Hi @RuneScape @JagexSupport I forgot my bank pin that i just set up last week, is there any chance for me to remove it instantly? I literally login into the same pc with the same ip, i messed up big time. I got all the proof that i own that account.

  • JaciwMatthew Matthew Jaciw (@JaciwMatthew) reported

    @OldSchoolRS NO, IM NOT PUTTING IN 50 HOURS OF EFFORT TO A 48 HOUR BAN, FIX THE ******* PROBLEM, FORWARD THIS TO THEM FOR ME, I DONT KNOW WHERE TO GO, IVE SIMPLY BEEN BANNED. HELP ME ******** OUT.

  • je_frey_44 Jeffrey (@je_frey_44) reported

    @idkidk78406521 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • ginkofnoosa801 gik (@ginkofnoosa801) reported

    @osrs_chris95 @JagexAsh @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue

  • FrontlineHoog Frontline Officer (@FrontlineHoog) reported

    @OldSchoolRS osrs mobile lagging very hard after Christmas update. Please fix.

  • bcfisher178 BC Fisher (@bcfisher178) reported

    @TorongaNation @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • ytt217131 yet (@ytt217131) reported

    @JoeTolerico @JagexSupport @Jagex I also got an unjustified banned for using an unauthorized software when I use my account on my PlayStation, I was recommended to BEVANFIXX n Instagram by a friend of mine and he recovered my account swift without any further issues he also fix error codes

  • ytt217131 yet (@ytt217131) reported

    @Raimond56_wot @JagexSupport I also got an unjustified banned for using an unauthorized software when I use my account on my PlayStation, I was recommended to BEVANFIXX n Instagram by a friend of mine and he recovered my account swift without any further issues he also fix error codes

  • mctommyz Tommy (@mctommyz) reported

    @strien_shane @JagexSupport @RuneScape Why not try #kelvtoolz on Instagram they can fix issues like that.

  • AlexandreRheau2 Alexandre 🇨🇦 (@AlexandreRheau2) reported

    @runthis_osrs @JagexSupport The only thing I can say is that you need to make a wave. I just did that and they finally gave me attention and fixed the first step of my issue. Appeal as much as needed and make sure they know you exist. Also, try to prove your point while you’re at it.

  • lya984444447 liy (@lya984444447) reported

    @osrs_chris95 @JagexAsh @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • fe_lungs Fe lungs (@fe_lungs) reported

    @OldSchoolRS @JagexSupport heyy sepulchre is broken can’t get passed floor 2.

  • azooa5001q0 zzz (@azooa5001q0) reported

    @Rip_David_Osrs @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • ben_carsson Bencasson (@ben_carsson) reported

    @strien_shane @JagexSupport @RuneScape Why not try #kelvtoolz on Instagram they can fix issues like that.

  • 1213_say S4d13r (@1213_say) reported

    @JagexSupport @Jagex None of these methods work, probably my problem is a bug. and it takes months. The same error keeps appearing and won't let me activate or convert my bond.

  • normanjace_ Jace (@normanjace_) reported

    @idkidk78406521 @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • joncjmc42 Joncjmc42 (@joncjmc42) reported

    @JagexSupport Hey last night i lost power and got dc'd. I CAN login on the website to account settings, but via client i keep getting a "too many login attempts" error and cannot login

  • mitsudomoe_ mitsu_ (@mitsudomoe_) reported

    @Rainyflix idk why people have such a problem with mtx. its like, just dont use it? Or make an ironman and just play the game for what it is. people worry so much about other is runescape 3, the games still fun as **** just play and stop worrying about p2w players.