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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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do
(@ggeerffsdd77) reported
@GrimmWarHunter @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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〽Adam〽
(@GoWolveriness) reported
@PhantomPlz @JagexSupport All these bots are hilarious, I had the same problem, and once I told them to check ip addresses, they unbanned my account, hopefully you get yours back
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Grimmy - SuccuPuppy Vtuber
(@GrimmWarHunter) reported
@JagexSupport Hey can i get some help on a problem im having ive sent afew tickets in and im still waiting on a reply from you guys
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rayray
(@TheHaxShot) reported
@JagexHelpStevie @JagexSupport Hello, I did all of the scans and security part. For the permanent ban it says its not appealable , which is my problem. I had nothing to do with the ban reason , and i believe the one who hacked my account did this. Thats why im looking for help regarding this issue.
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jipopotamus
(@jipopotoman) reported
@JagexSupport You've ignored the issue and not read any of my points. I already said I understood your stance on the above but that the account was used legitimately and securely. Why would i make another acc that can be banned too for doing nothing wrong? Im not renewing my other 2 paid accs.
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tek
(@zxv098876zxv) reported
@Very_Ape_Ish @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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Die4Kills
(@Die4Kills) reported
@JagexSupport I hoped you could help me with my issue of my gim being banned user: gim to shh the accusations are not true. i hope you can look over the account and reconsider, surely my main would have been banned if 3rd party software were detected! thanks.
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Tubby
(@tubbyrun3scape) reported
@yourbrothermane @OldSchoolRS This is the current biggest problem with the wilderness bosses. ANY pvmer that is paying attention while bossing (which is likely) currently has a 100% guaranteed teleport escape doing the singles bosses. IT DOESN'T MATTER how fast or skilled the pker is, due to the 3 tick stall
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Uspy
(@Uspy4) reported
@30___Dean @JagexSupport With what does he want to help me? Because im 1000% sure the issue i have can only be solved by jagex and no one else. Their support isn’t bad, just not enough workers. Which is weird to me as business owner. Since that’s the 3rd important thing.
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Jes3981@yahoo.com
(@jes3981) reported
@JagexSupport #osrs logged in today and my amulet of fury is now missing. Was there when I logged out yesterday. Doesn't show any activity on my account between login times so wasn't hacked or anything. Can someone direct me how I can contact support to get assistance please?
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Jack Petersen
(@jACK181993) reported
@OldSchoolRS Now u just need to fix the unnecessary bans there were in the beginning of the year.... RIP account for 13 years for nothing....
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BoomBoxing
(@Boom1Boxing) reported
@JagexSupport hey guys I've sorta been sifting through your support site for OSRS for a few days off and on looking for a way to contact a support email or a way to a human because I seem to have a problem that is unique to me looking for a route to take here
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Mamud
(@mamud_33224) reported
@Jstuder21 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Volvagia
(@Volvagia5) reported
@OldSchoolRS who was complaining about fairy rings? They were fine before, and once you use them a few times you understand their click box. I don't understand why you people get hung up on these stupid issues
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Amber
(@PhantomPlz) reported
@feliper1808 @JagexSupport Yeah it sucks. I hope they fix their act for banning people who don't deserve it but I guess that's asking for a lot. I've seen this issue a lot recently.
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Haynex
(@Haynex_) reported
@OldSchoolRS What the hell, why are people crying over a small graphical change on fairy rings. Nothing else to complain about? Too much time and discussion for such a small "issue"
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ha
(@nfdsyy504) reported
@patesliv @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Thomas O
(@ThomasO78199031) reported
@JagexHelpStevie @JagexSupport Didn't I just tell you that the mail changed multiple times over the years? NO ACCESS I spend over 3-4k hours in the game, paid over 1k $ for memberships and all I get is: Goodluck recovering... You guys should be ashamed your service. You better come up with something to HELP
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Killaah
(@ItzKillaah) reported
@JagexSupport Thank you i recovered the account but it says its locked temproraly cos of how many login tries i did, how do i get it unlocked?
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Mod Ash
(@JagexAsh) reported
@Shortwide92 A video of a time when you were playing legitimately might not be very helpful if the Support team concluded you'd broken rules at another time. They're JagexSupport on this platform if you'd like to ask them more about this, though it sounds like you have your answer.
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Thomas O
(@ThomasO78199031) reported
@JagexHelpStevie @JagexSupport After some googling it seems like youtubers and content creators get their account fixed within a few hours... So your casual players are worth nothing?? Time to get serious, who can I contact about this issue and can take a 2 min look into my account?
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Keny.
(@raritiesz) reported
@luismiguel155 @JagexSupport I urge you to hit up #Kelvin_limit on Instagram he can take care of this issue asap support won't give you any good replies tho.
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Mamud
(@mamud_33224) reported
@TheHaxShot @JagexHelpStevie @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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ewa
(@badah7522) reported
@ThomasO78199031 @JagexHelpStevie @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Tubby
(@tubbyrun3scape) reported
@Asking4a_fren @OldSchoolRS Thats the thing. It is literally not a skill issue. It is literally impossible to attack people at the singles variants of the boss unless they are completely not paying attention. Simply not how the wilderness works.
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Mamud
(@mamud_33224) reported
@jes3981 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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KV
(@KawaiiVersace) reported
@JagexSupport @Jagex @JagexArchie I’ve done this already last night, it kept denying me My issue is I don’t remember when I made the account I gave the passwords that I know and some acc info yet I still get denied. I’ve been a loyal paying customer for almost 17 years I have the RS bank authentication
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Glenn
(@Glexz0rr) reported
@JagexSupport @JagexTwisted My account got hacked and got a ban for RWT. Now the ban is unappealable. Please check my login ip or whatever u guys check in those cases. Account name: Glexz0rr
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BtflChains
(@SethTho85392278) reported
@OldSchoolRS fix merchanting. i mean remove ge. i mean bring back rs. sry i got it..... pay 2 irc-scape jagex. for real this used to be a chat game with real life intellect involved, now it's all about propping up some undeserved player who's (even fairly) gains are shallow as rs is atm.
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LiRoSe🌹
(@Lirose40) reported
@felixfecez @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that