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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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mitchell Jentz
(@JentzMitchell) reported
@JagexSupport Hey, I'm having trouble, I forgot the login to my Hardcore iron and I don't think i registered its email... what can I do?
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Blake Pearson
(@BlakePe35112569) reported
@JagexSupport I recently tried to login to my account after about a 2 week break from the game and found my account disabled. I checked my status and found the following: 01-Jan-2021Macroing Major (ban)Not Appealable 28-Dec-2020Bot Busting Moderate (ban)Not Appealable
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PartTimeLT
(@PartTimeLT) reported
@JagexSupport So the original email I registered with Jagex has been deactivated by the email service and I can no longer access it. What else can I do to get my account back?
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Shawn P
(@Talroma) reported
@JagexSupport My account was banned for "macro" while my i wasnt even playing the game. I know longer have access to the known login email address or the authenticator. I would love to be able to play on this account. Would their be any way we can get back my account?
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Marius
(@Marius14889487) reported
@JagexSupport OSRSN: Labanaktis , please solve False Ban issue ASAP, seems that a lot of players encountered this error, and it’s not the first time I get this error. Time to reinspect your system, since it has issues. Thank You
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James Jordon
(@JJordon100) reported
@JagexSupport The problem is I've followed that section, and the message I got at the end was "we'll send you an email at your registered address". But the whe reason I'm following the section is to change that because it's inaccessible.
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izharnahvi
(@izharnahvi1) reported
@JagexSupport hello how are you I have a problem, a big problem, my laptop has been stolen and all my account information has been changed, would there be any way to recover it? since they have changed until the mail!
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Rhys
(@Rhys59280812) reported
@JagexHelpFrost @JagexSupport Hi, thanks for a reply. Basically I sold a item to someone, they give me various items, On the trade the value was worth 52m but when I came to sell the item he had give me it was only worth 17m, I think there’s some sort of glitch? But I’ve now lost out big time?
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James
(@James55322) reported
@SystemThe @JagexSupport Trying to contact their support is totally useless cause they will not respond 😢😢 I had the same issue with my account but I got it resolved with the help of cyberhack_081 on Instagram his a genius his fast and reliable
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Bob F Blizz
(@ChasingTh3Bag) reported
@JagexSupport @Ttv_VolunteerFF Seriously when r you guys gonna fix this massive server lag and non stop freezes that has been going on over a month now like c'mon
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JinglesD
(@BrinklesDom) reported
Why can't i get instant feedback reports when i login to runescape
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Ripchill
(@Ripchill666) reported
@RuneScape @AngelsScapes Seems like the site is haveing issues right now
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kingsley.ere
(@kayluay17) reported
@JagexSupport Hello still no luck still saying invalid login details or something everything is correct o have access to everything logging works on browser problem is on you’re side why am I not able to log in ????
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Luis Carvalho
(@f9_2) reported
@JagexSupport I'm trying to get human support with my @RuneScape account. the automatic forms dont work. just give a generic error. no code. its about a severe security breach. the authenticator and everything else on my account got bypassed. not a great way to celebrate 20 years
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Jonas 🇦🇴
(@SavimbiBTW) reported
@JagexSupport If I was having issues receiving emails, I wouldn't have received the confirmation email or would I?
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Kikon Yo Asse
(@thisismybuisnes) reported
@OldSchoolRS Yeah lmk when you actually fix the game
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Adetola adedipupo
(@Adetolaadedipu1) reported
@JackDompierre @RuneScape Trying to contact their support is totally useless cause they’re not going to respond I had the same issue but I got it resolved with the help of cyberhack_081 on Instagram his fast and reliable
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Dominique Strong
(@Dominiq10136577) reported
@JagexSupport a friend of mine has still been locked out of his account for almost 2 months now and has tried to get it fixed he has the to many login attempts on his account. What can help with this?
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Arakiel
(@Arakiel10) reported
@furiousG @RuneScape Just so you know you leaked your work number. Might wanna fix it. Up to you tho
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Promethium RG
(@__Promethium__) reported
@JagexSupport Is there any chance that my hardcore could be reinstated due to the Jagex system being at fault and not my own or some other technical issue. I accept it is a loss just wish it was something I had control over instead that took it.
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SwåzQůıd
(@GenicTm) reported
@JagexSupport So I wanted to create an account to play RuneScape and I got the "Error 15". Tried with Old School RuneScape, and that went the same... I tried creating account both on another device and using Mobile Data Connection. What else can I do?
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Rusty
(@alsonotdrenal) reported
my friend says to me "hey man im bored lets try runescape" and im like "ok" so we download it and our pcs both crash within 15 minutes of playing the game i love it here
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Tobias Karl Heupel
(@heupel_karl) reported
@JagexSupport They gave me the link to my account that I use Gmail to sign in with, I need the Facebook account unlocked. My Gmail account is ok! And if you could also check on my Original account that is 16 years old named Plok523 is also seems to be locked..
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Aterivus, The Caped Baldy
(@AterivusRS) reported
@zorialdiamond Nothing beat the feeling of logging on to AOL every day to login to RuneScape. Then of course that feeling of dread when your AOL connection was lost and you frantically waited for it to reconnect because lesser demons in Karamja volcano were tearing you apart. Memories.
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jo david
(@jo_rg_david) reported
@JagexSupport Hey, I have no idea what the issue is/was, I tried 3 different browsers on my pc, but was finally able to get it when trying via my android phone.
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jonny quest
(@jonnyqu86058680) reported
@YungCatgirl @JagexSupport Same thing happen to me never been banned in my life been on same account for 4 yrs kinda weride of jagex I would just be careful intill Jagex fixes it could be a scam or something. Hey jagex u guys gonna do anything about this error? probly not gg no re
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2006 RuneScape 🅙
(@Iumbridge) reported
mfers be on OLDSCHOOL RUNESCAPE but won't accept the fact that they're 20+ years OLD, dropped outta SCHOOL, and try to RUN from their real life problems they can never ESCAPE
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Promethium RG
(@__Promethium__) reported
@JagexSupport Seeing that is was a system error on the Jagex end of this, is there a way to receive my Hardcore status back? I am fine with the loss of it, just wish it was something that I should have had control over, like making a mistake during the fight.
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Sam
(@kaozbender_) reported
@thisismybuisnes @OldSchoolRS What is there to fix tho?
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Morgan
(@Morgan46126829) reported
@JagexSupport please fix the rng in lms before i break every object in my house it is obviously catered to noobs, make a rank system or something ur literally trigger bating people with how ****** and un balaned it is ?????