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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (73%)
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Online Play (13%)
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Game Crash (7%)
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Matchmaking (3%)
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Glitches (3%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in | |
| Regina |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Preston Graff
(@PrestonGraff) reported
@RuneScape I can't believe you can't bank this. Are you serious? I'm gonna have to do warbands, raids, etc. With these if I want to keep my 50% xp buffs. Very stupid, this also means I can't make presets. Please fix this.
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Uruzakz
(@uruzakz) reported
@JagexSupport There needs to be someone to help fix my account after it was hijacked or to refund my money spent to get e-items lost. I haven't played since and will never play again if not fixed. Been playing since 2001.
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Navus
(@RuneMystery) reported
@JagexSupport Whenever I try to login, I get the message: "Too many login attempts". This has been going on for the past two hours. I think someone is trying to get into my account. Is there anything I can do to fix this? I have already changed my password.
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dustin little
(@dustinl49824239) reported
@JagexSupport I just want a refund my experience from a technical perspective has been garbage even trying to apply for a refund my session was closed because I apparently spent too long explaining why I needed one. I am so done dealing with issues that I don't even want to play.
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Shawn Creese
(@CreeseShawn) reported
@RuneScape Any clue on a fix the the loading application freeze on steam. Don't have 2 monitors and have cleared caches. Really kills the mode when it takes 30 mins to finally get the game to launch.
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Jack Sharpe
(@JackSharpieB) reported
@OldSchoolRS @AngelsScapes Fix PVP
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Rocco 📸
(@lolswizzle) reported
@OldSchoolRS i cant even log in, due to "too many login attempts" can anyone help?
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Rocco 📸
(@lolswizzle) reported
@JagexSupport why cant i change my login email? My account is getting bombed by login attempts
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coone
(@coone12552152) reported
@JagexSupport I have an account which i havent played in months. been banned, it didn't have authnticator enabled so im guessing someone got my password and used it too bot. My account with the in-game name "Tetleys". is there any support i can have? like IP check of last login
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Disco
(@osrsJeri) reported
@JagexSupport Ingame name "N V A" just died at nightmare due to disconnect , when internet was restored he logged in and was spawned in edge without the 3 items you are supposed to keep on death? these items are nowhere to be found now. He had no skull either.
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MarMar182
(@MarMar182_rs) reported
@EvilLucario Oh right haha. The only issue I'm having now is switching from switch back to runescape quickly as it messed with my display capture settings after.
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Thielslife
(@Thielslife) reported
@JagexSupport I need help. My account is not even recognizing that its an account anymore. Whats happened here? Its telling me that the email that I've used from day one doesn't have a "Username" what's the issue? I've tried resetting password and everything. Nothings working
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adhiet
(@adityarisk) reported
@JagexSupport hi, i have some weird issue today.. i cant login in rs3, it said "too many attempt from your address".. and then i tried to login my account via web, and still cant login.. it said "Error! Login or password is incorrect".. and then i tried recovery account,
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Loyal
(@LoyalOSRS) reported
@OldSchoolRS As it stands right now, completionists don’t consider the log as something to complete because its technically impossible. This could solve the problem.
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luisa perez
(@luisape75206958) reported
@JagexSupport Hello jagex support, I present a problem I was banned for an alleged use of macros, I have never used that anomaly in the game I appealed and they canceled me, I would like to know if it can be verified well I see it too unfair, please is my only account . 😥😭
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Quintis
(@TheRealQuintis) reported
@RuneScape @JagexRyan when will you guys fix the play owner nerd hours.
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Hokuhime
(@Hokuhime1) reported
@lillykitty1988 I WOULD. But my problem with it isn't even New School Runescape. I think I just kinda moved past Runescape as a whole. Maybe one day I'll pick it back up.
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Mitch (Measles)
(@PdMeasles) reported
@JagexSupport Hey quick question, I’m using “TestFlight” to play RS on my iphone. If I upgrade to a new phone, will I have issues playing on my new phone? Like is it linked to my apple ID or the phone?
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Dylan Jordan
(@dylanjordan777) reported
@JagexSupport Someone made an account using my email address and there is no way through your support help to fix my problem
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Huski 💞 :):
(@ImHuski) reported
How do you make a new runescape account? I just keep getting error 15 :(
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Mohammad Jamal
(@laundry6911) reported
@JagexSupport y’all’s customer service is ***
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Mod Ash
(@JagexAsh) reported
@Phylonome I'm afraid I'm not familiar with that problem - I'd suggest letting the Support team know what happens when you try to use it. They're JagexSupport on this platform.
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Samie
(@SamieOSRS) reported
mfers be on OLDSCHOOL RUNESCAPE but won't accept the fact that they're 20+ years OLD, dropped outta SCHOOL, and try to RUN from their real life problems they can never ESCAPE
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Dillan
(@Dillan75219133) reported
@OldSchoolRS Fix pvp
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Sean Powell
(@Outlaw1198) reported
@_diablas @Faux_Freedom If you login on the runescape website I believe there is a section where you can see what's linked to your account.
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xingped
(@xingped1) reported
@JagexSupport Hey, I'm trying to recover my super old account from high school but keep getting denied within seconds. I can't imagine a human is actually looking at this or is your acnt recovery broken? Emails state "Character Name Unavailable, ..."
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dustin little
(@dustinl49824239) reported
@JagexSupport the bug report system doesn't really seem like the place to complain about features that are coded into the game, such as preventing the end of a session in combat that doesn't account for crashes and not allowing you to login to an active session. I regret buying premier.
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Erik
(@Rideaewastaken) reported
I tried to login into my RuneScape account from 12+ years ago and I got IP banned what did I DO
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TDidderz
(@TDidderz) reported
@JagexSupport I unlinked my FB account, and now I can’t log back into it. I tried to do the recovery steps. But my problem is that the registered email on there is being used by another account. Can I get help getting this back?
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Eddie
(@Eddie58444348) reported
@JagexSupport Hey, I don't use twitter so I'm not sure if im doing it wrong but I'm having a lot of problems with the regular customer services at runescape page. long story but I bought a 3 month pack by mistake and I wanted the bronze, asked for a refund and now account is lock