RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 11/26/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Matchmaking (20%)

    Matchmaking (20%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesReading Sign in
United StatesPittsfield Sign in
South AfricaJohannesburg Matchmaking
United KingdomManchester Sign in
AustraliaMelbourne Sign in
CanadaGaspé Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • RooK_OSRS Roo K (@RooK_OSRS) reported

    @hekstf @OldSchoolRS I don’t just want to see end game, but I have issues with all the recent updates. PvP arena had no target audience or rewards. New desert area could have brought new slayer monsters or skilling spots. It barely came with 2 new quest NPCs.

  • andreadelamoran Andrea de la Mora (@andreadelamoran) reported

    @picks978 @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.

  • BarnesRickii Rickii Barnes (@BarnesRickii) reported

    @picks978 @JagexSupport If support doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue and he helped Unbanned me

  • ReloadZarmega Ben Hall aka Zarmega (@ReloadZarmega) reported

    @OldSchoolRS When and where can we ask questions? Pretty new to this but I think it's very important to ask when password security will be improved. 12 characters without special characters leaves hacking a real problem and makes nobodies account safe.

  • Zimskeeter_RL DZ (@Zimskeeter_RL) reported

    @OldSchoolRS Did anyone else have problems logging in after the update? I haven’t changed my password or email, and it keeps saying incorrect password on mobile

  • ginkofnoosa801 gik (@ginkofnoosa801) reported

    @justmattyo3o7 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • justascaper Nunya Bizness (@justascaper) reported

    @JagexSupport I'm having some difficulty recovering an old account which I believe I may have set an alternative email address for. I have access to the original email address but get nothing when request password reset. Have tried recovery form but just get error messages.

  • Zero7_tv Zero7 (@Zero7_tv) reported

    @HunderTTV @OldSchoolRS QSR (if you're skilled) takes much less time to complete than your trouble brewing completion grind. Worlds are also inflated by what I would consider illegitimate players (bots, gold farmers, etc). that inflate those numbers.

  • louispogi29 louis miguelrosendal (@louispogi29) reported

    @ColorsOfHouston @JagexSupport Same problem here🤬 and support is unhelpful. Well I just want to let them know somebody else is doing their job. Thanks to #allenfixx on Instagram he helped me out. Need help write to him

  • FreeMoonRiderRS MoonRiderRS (@FreeMoonRiderRS) reported

    @JagexSupport @MrChepix Thats completely irrelevant information @JagexSupport You are clearly being negligence towards the issue. The issue is the fact you guys, jagex , removed the accounts linked email. Fix the issue or give him compensation

  • ZilinskasRocky Rockabbages (@ZilinskasRocky) reported

    @JagexSupport Hello please help, this problem isn't going away I need my account, it's the most progressed I've made since I started in 2005.

  • TrueBoljibears TrueBoljibears (@TrueBoljibears) reported

    @JagexSupport Heya, I lost access to my authenticator. I tried to remove it, but I also can't remember the email I used (I only used it for this game). I have tons of other info to verify it's me so I can remove my authenticator and fix it.

  • AlexSimplyalex Alex (@AlexSimplyalex) reported

    @JagexSupport hi guys, i bought a member 8 hours ago for my osrs account "icantouchyes", two payments went through but no membership activated yet (cant login to member worlds). What gives?

  • aaren_hebert Aaren Hebert  (@aaren_hebert) reported

    @JagexSupport There are no options for my issue! The reason I’m reaching out via Twitter. The report system is tuff bro 😩

  • shareitbed shareitbed (@shareitbed) reported

    @JagexSupport @JagexHelpFrost I know my login but it won't let me login.. I've reset my password multiple times but keep getting the same error "invalid username or password, try again!".

  • andreadelamoran Andrea de la Mora (@andreadelamoran) reported

    @leojyarrun @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.

  • omar33332ba marmalade (@omar33332ba) reported

    @kooli132 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • HostwithUs247 HostWithUs247 (@HostwithUs247) reported

    @JagexSupport I am definitely the owner. I can show months of membership orders from amazon. I have the Google authentication on my phone. And I can show videos and images from years back skilling the account up... why don't you let us have an option to sign in with a Google code!

  • shareitbed shareitbed (@shareitbed) reported

    @JagexHelpFrost @JagexSupport Apparently my login is now: 7xl_ic_4othm But I'm still unable to login even after changing the password (multiple times).

  • 48Hfgh6yrtyr BoyWilliam (@48Hfgh6yrtyr) reported

    @BRyder_M2 @JagexSupport @modlight My account got permanently banned few days ago as well and every step I made to get it back did not work. I got in touch with #clifftech1 on instagram which he helped to resolve my account issue. You should probably check him out

  • omar33332ba marmalade (@omar33332ba) reported

    @Bobtheplumber88 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • andreadelamoran Andrea de la Mora (@andreadelamoran) reported

    @PercyCarter16 @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times also, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too

  • omar33332ba marmalade (@omar33332ba) reported

    @BradonLindsay @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • omar33332ba marmalade (@omar33332ba) reported

    @justmattyo3o7 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BEVANFIXX on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!

  • justmattyo3o7 Matt S (@justmattyo3o7) reported

    @JagexSupport Hi, I was playing earlier (1hr ago) on mobile, I think my account has been hacked & they've somehow changed the password. I have no emails from jagex confirming password change or anything like that, but I keep getting invalid credentials when trying to login.

  • freenolly Nolly (@freenolly) reported

    @Mankedupmage @OldSchoolRS if you actually fix the wilderness I'll kiss you

  • sylviahalina sylvia (@sylviahalina) reported

    @Onur66531405 @JagexSupport Same problem here🤬 and support is unhelpful. Well I just want to let them know somebody else is doing their job. Thanks to #allenfixx on Instagram he helped me out. Need help write to him

  • kooli132 KindleJam (@kooli132) reported

    @JagexSupport Hi, my friend's account got hacked a few months ago and can't get it back. I can explain the problem in private messages better. He is the same dude whose account was changed from kiirus86 to goldbot1234 (or something like that).

  • ClapinPawgs 💎SoloBackwoods💎 (@ClapinPawgs) reported

    I really hate that I like RuneScape. This game has broken my heart so many times

  • RSN_Celtic Celtic Rambuta (MAKE CRYSTAL CHAPS 1 DEF) (@RSN_Celtic) reported

    @Mankedupmage @OldSchoolRS Gz. Now fix pj timer.