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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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greyk
(@greyk2332) reported
@dmmaccount92 @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Jessmarten
(@pinemarten57) reported
@Utradoc @JagexSupport He might be able to fox tech problems but probably not with jagex
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Ouka Ori
(@OriOuka) reported
In the last few days, I've dipped back into Fallout 76, Cookie Clicker, Doom 64, Guild Wars 2, Smite, Phasmophobia, Wolfenstein, Halo, Runescape, Everhood, Diablo, and probably even more I can't recall off the top of my head. I feel like I have a problem. And I just want to play
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Scotty
(@Scotty52336397) reported
@JagexSupport I moved to Cali for college and I think that's why I keep receiving error code 15 and I have tweeted more than enough information to prove GgScoot is my account please help me!!!!!!!
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kelly
(@kellym6887) reported
@Furry_Wall @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Anderson♚
(@anders_ferrer) reported
@JagexSupport hello, I do not have access to my email to login to runescape, is there any way to change it ?, since the page says it is not available
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kelly
(@kellym6887) reported
@fibrousKimono @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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@veejay
(@veejay28511435) reported
@CoyBoyRoyy @JagexSupport Hi! it also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cybersupport129 on Twitter,he was the one who got me back into my account he will help you with your account
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Jessica Pamal
(@JessicaPamal) reported
@Scotty52336397 @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @lardtraxthack1 on instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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officialMarkknop4
(@officiaMarkknop) reported
@LiamMatee__ @JagexSupport @RuneScape I had the same issues....so I contacted support services with hope I could get it back but I didn't,then I lost hope until i was referred to global_protect_security on Instagram first I thought they were scammers until they recovered it.
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HoldMyBronson
(@HoldMyBronson) reported
@JagexSupport Hi! Sorry to keep messaging. The issue is I only would login through steam. So I don’t have an email to recover. I have all the other information. Can you help?
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Turtle
(@Turtle_Games115) reported
@JagexSupport I have found an old account that I haven't played for a few years only to try and login to find out that it got perm banned end of last year is there any way to get the ban revoked?
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Spezz 🚀
(@Spezzlol) reported
@JagexSupport can someone help me resolve an issue , my account has been banned twice in the last 30 days for "macroing on old-school RuneScape" I only play rs3 and the last time this happened it was closed as account highjacking , I need this resolved as I pared for a memetdhip
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joey masty
(@mastydog) reported
@JagexHelpFrost @JagexSupport if you truely are a community helper then get this issue resolved then that will truely show to me that your helping me.. dont ignore me like @JagexSupport because they carnt give me an simple answer either... and i wont stop untill i get the help i deserve
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officialMarkknop4
(@officiaMarkknop) reported
@keesh53623834 @JagexSupport I had the same issues....so I contacted support services with hope I could get it back but I didn't,then I lost hope until i was referred to global_protect_security on Instagram first I thought they were scammers until they recovered it.
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Maria
(@mariaggaston) reported
Hey @JagexSupport I’ve been playing via my mobile device and trying to play on my PC. I was able to login on my PC and link my account from mobile but it doesn’t show my character. Just prompts me to create a new one. Isn’t it cross-platform?
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Earl
(@Kingzmaul) reported
@JagexSupport its already been 48 hours and it says eta 48 hours. this is the problem. its my account, im the rightful owner and ive provided everything possible to get the account back including my identification cards (2 of them) to request my transaction ID so you guys accept my reecovery
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Mod Ash
(@JagexAsh) reported
@CoyBoyRoyy For account help, the Support team's JagexSupport on this platform. Make sure you clarify what help you still need from them, e.g. another password reset if you're having trouble with the last one.
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joey masty
(@mastydog) reported
@JagexHelpFrost @JagexSupport i should not be waiting at all.... so the people who run the game **** up and its me having too wait 2 week when this **** should not be happening i tell u some advice get onto jagex and tell them to update the flawed cheating system obviously not working
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Jessica Pamal
(@JessicaPamal) reported
@dmmaccount92 @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @lardtraxthack1 on instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Jacika maghla
(@OmoEda9991) reported
@keesh53623834 @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Tom
(@Tochstyle) reported
Miss those old days where I just cut trees lol on RuneScape... But this nft thing is crazy something else More life changing perhaps... But the a crash is coming lol #nft #NFTCommunity
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Zacky D Music
(@zacky_d) reported
@JagexSupport The reason was for using a third party client but I’ve never done that. I hate to sound rude but how thorough could it be if the reason is fabricated? Could it be an error because I was using an older laptop? Thank you again for your time.
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Toxic Apocalypse
(@ApocalypseToxic) reported
@JagexSupport I own a iron woman account IronMageBoss. My email for my iron account is a school email & they gave me access to it for a day then I did the simple password reset & woudn't send a email to it. I still have the 2step auth, just cant login. I need your help please :(
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joey masty
(@mastydog) reported
@JagexHelpFrost @JagexSupport and also tell them to get them lms bots banned and sort the many problem in the game instead of targetting players such as myself now having to wait because of there end none of this **** happened if they did all this manuel
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Luke
(@lukeEv7) reported
@OldSchoolRS my mobile app keeps crashing ever since I updated my IOS. Is there anything I can do to resolve this issue?
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cena
(@cena3312) reported
@worldisdownosrs @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Tristan Elmore
(@_tristanelmore) reported
@JagexSupport I received an email that my account “F 1x” has become unbanned. Does this mean all the items and stats have been wiped? I am also having trouble remembering which email it is associated with, could you guys help me with this please?
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cena
(@cena3312) reported
@KyleHub59854961 @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Niko Salminen
(@JumalFlowRng) reported
@RuneScape Fix IFB Please!