RuneScape status: server issues and outage reports
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Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (73%)
- Online Play (9%)
- Glitches (9%)
- Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pristina
|
Sign in | 1 month ago |
 Drammen
|
Sign in | 1 month ago |
 Avondale
|
Sign in | 2 months ago |
|
Sussex
|
Online Play | 2 months ago |
 Cuijk
|
Sign in | 2 months ago |
|
New York City
|
Sign in | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Hearte (@xHearte_) reported@OldSchoolRS Missing pride event issue seems to still be happening
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Lionedas (@LionedasTV) reported@osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on
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bleep (@bleep08759914) reported@OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.
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squashmvp (@squashmvp) reported@OldSchoolRS Oh hype. I forgot about the poll part tbh but vote wouldn't have mattered anyways 🥲 two things tho. Can you fix the shirts from trouble brewing so they don't have weird cuts? That's it. There's no 2nd thing.
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Killa_Kelv (@killa_kelvv) reported@slippingjill @OldSchoolRS Got DDoS’d someone held on to his I.P for weeks and waited till finale to bottleneck his ISP . In other words he couldnt play at his setup
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RooK (@RooK_OSRS) reported@OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.
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shaquan tucker (@shaquan_tucker) reported@JagexSupport The laucher is not working.
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Louisianimal (@The318Louisiana) reported@OldSchoolRS explain why bums get awarded ENH at 200kc or less but people that actually grind the game get ****** and end up 2x or 3x dry. Needs to get investigated because it’s ******* ridiculous. Fix your dog **** game before it isn’t a game anymore
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Bob (@MooninRun) reported@JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?
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jim smith (@mcart49014) reported@JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day
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Dvnt (@ScumDvnt) reported@JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.
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serenegeneration (@SereneGenerate) reported@OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.
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Dainius (@Bernelis88) reported@JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!
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willCodeForFood‼️ (@LuboValkov) reportedHey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.
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Chungus (@ChungusOSRS) reported@AnthonyPezzuto8 @OldSchoolRS Brother you are the problem. Not the pride March.
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Tony Magee (@kursedy0u) reported@OldSchoolRS Any fix for the players that have been falsely banned yet?!
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Zam/SlayaMasters (@SlayaMasters) reported@OldSchoolRS dont forget to fix the crafting skill guide interface
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JB 22 (@JBellingham22) reported@JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2
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StoneyPotatoes (@stoneypotatoes_) reportedAnyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex
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Joe (@_StoicJoe_) reported@JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider
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Mattlathrop (@Matt71617251) reported@JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.
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Xentium (@XentiumRS) reported@mussellkaleb @OldSchoolRS If there was any issues in integrity it was because of cringe viewers chat hopping, not because the streamers were actively sniping. Kill the hoppers next time, the event is 99% clean.
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Snomobile (@SnomobileRS) reportedWe run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport
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Eldadelin Kantor (@EldadelinKantor) reported@RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.
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lipton (@liptonblackteab) reported@Omave1 @OldSchoolRS It makes sense but if you look at the chart, it’s not the issue at hand. They are more concerned with the amount of fangs and lbs coming in.
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Jonathan (@CroccoOSRS) reported@Jagex @JagexSupport @JagexAsh pls fix the website. We keep getting “oops something went wrong” on our screens.
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chris (@dondon7171717) reported@abdulla77783475 @OldSchoolRS a bug is an issue with the game that wasn't intended, being able to ruby bolt it was never intended. the contract is essentially telling you this one is to test your ability with melee, red x also a bug that should've been fixed ages ago but 500 baba without it is just a rng wipe
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Seabass (@BassManQuick) reported@JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work
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Martin (@martinieks) reported@JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website
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Grove St (@Grove_St1) reported@gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If you live in the game and have nothing else going outside it.. then that sounds like a you problem.