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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Online Play (13%)
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Game Crash (4%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Game Crash | |
 Gettysburg |
Sign in | |
 Curitiba |
Online Play | |
| Dallas |
Online Play | |
 Belper |
Sign in | |
| Gettysburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Yeison Checho Vera
(@checho_yeison) reported
@OldSchoolRS I was banned unfairly, I have never sold gold or broken the rules, I even had quest cape and hard diaries, my username is arceuswizard, please if you can check to understand that I was banned unfairly
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Eric Dahlinger
(@EricDahlinger) reported
@tale_emoney @JagexSupport @GirlsDailyNL I appreciate it but the fact that I need to track down a particularly helpful customer service rep on Twitter is part of the problem.
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caroline_what
(@WhatCaroline) reported
@jason_cadwell @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted, ( cyber_trusted1 ) on Instagram he successfully retrieved my account, he’s legit and reliable.
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Lorenzo
(@ldeschipper) reported
@JagexSupport Dear Jagex Support, me and my cousin have been playing ironmen together since a year ago. Recently, group Ironman came out and we're super bummed, because now we already put some time in our accounts, but have to restart if we want to play together. Is there a fix?
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Beangz
(@Beangz2) reported
@JamniusVicTrain @JagexSupport Their automated detection system is beyond broken, out of all the other bans that could have happened somehow only macro is very common, definetely not their problem lol, i got banned falsely for two days and ive even paid membership just three days ago to enjoy the game
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Harry E. Negron
(@xhannyah) reported
I re-appealed as suggested. Any help with this would be greatly appreciated. tl;dr. My accounts, miss_robot_z and hydrost, were likely hacked during my stay in Japan (played in a cafe). Went home, tried to login, and both accs were banned. @JagexSupport @JagexTwisted @JagexTyran
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candysparrows
(@CANDYSPARROWS) reported
@JagexSupport Could you please look into this manually? I can't add an email because your site denies my access for some reason (error 1020), but appeals get auto denied because the acct has no email/pw attached (because I used Steam). Appeal number: P65824354-3129563
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Lanna
(@Lanna_Nice) reported
@ZXanflorp @JagexSupport You can Message frolppy_hacks on Instagram he is good when it comes to recovering of hacked, suspended and disabled account, he helped me fix mine
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hodlmycat
(@hodlmycat) reported
@JagexSupport I have a problem with my mail, loggin with google and loggin in runelite. not the same account, I try to change the mail and its impossible. help! response in spanish if possible, thanks.
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Gh02t
(@GH02T__) reported
@gurt47005595 @JagexSupport Having the same issue did they manage to sort yours out?
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Devin Thomason
(@ThomasonDevin) reported
@JagexSupport Keeps saying password reset request denied. I don't need to change the password the email is the issue. Gave all criteria even ISP when created.
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🥃 Albie 🥃
(@AlbieGnomeChild) reported
@rosalinaosrs @OldSchoolRS You only need bandos components with the broken Torva to make the complete gear. They don't degrade or need upkeep like a tentacle has to consume abby whips
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tasha
(@tashajeffery__) reported
@xVogelx @JagexSupport If you have issues with your account, and you are looking for a Certified Hacker iPhone unlocking iCloud bypassing account recovery or bitcoin recovery contact @kingcybercrime he help me reactive mine
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andres estan
(@afem1014) reported
@jason_cadwell @JagexSupport Go inbox MYSTICHACKED02 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.
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MorGAN🤍
(@MorGAN00037) reported
@dillajournals @JagexSupport support is **** Idk why they keep locking someone account for no reason and they won't even try to fix it for you. Try reaching cyberbout1 on Instagram he got mine fixed easily without stress
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Beangz
(@Beangz2) reported
@JagexSupport It's pathetic how your detection system is completely broken, the fact that there is endless amounts of people playing osrs and getting falsely banned pretty much every single day, and no one looks at this and thinks, *huh maybe our system is broken indeed*
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Yeison Checho Vera
(@checho_yeison) reported
@RuneScape I was banned unfairly, I have never sold gold or broken the rules, I even had quest cape and hard diaries, my username is arceuswizard, please if you can check to understand that I was banned unfairly
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James
(@justicus_) reported
@arima710 @BBALLMidas @OldSchoolRS From the blog itself: "The broken Torva, Bandosian Components and repaired Torva are all tradeable." Nothing about them being untradable.
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Sonia Leslie
(@soniaherself22) reported
@dillajournals @JagexSupport Search on your Instagram account 84_9.6,they recovers hacked account and help with any accounts issues
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Ella Thomas
(@EllaTho04460597) reported
@jason_cadwell @JagexSupport I had similar hacked issues not until👉 Cyber_pf on Instagram helped me recover my account (free no charge )
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Ice
(@Ice3317) reported
It has been a while since I've really played much #Runescape Mostly because of problems that have happened since the cancelation of expansions after Menaphos. But I am glad #Jagex is trying to fix mistakes they've made in the past.... unlike another game company.
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lubricated
(@lubricated13) reported
@JagexSupport like if you could please just give me a dm with an email address so we can get this sorted it would only take someone 10mins and I can verify I'm the owner via id and everything else its not my problem that your recovery system is flawed because I was using a VPN
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MorGAN🤍
(@MorGAN00037) reported
@IceBambino @JagexSupport support is **** Idk why they keep locking someone account for no reason and they won't even try to fix it for you. Try reaching cyberbout1 on Instagram he got mine fixed easily without stress
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DeShawn
(@R_E_T_A_R_D_O) reported
@JagexSupport Is it possible to change login email if i have an account that keeps getting spammed? i havn't been able to log into it for months. "too many login attempts"
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Khan Abushad
(@abushadkh) reported
@dillajournals @JagexSupport I think you should just contact Bidentech on Instagram, customer service are not responding, I had to contact them and my account was resolve
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Callum Hunter
(@CallumTheHunter) reported
@JagexSupport Just done it again, and again the link just leads to an error and leaves the authenticator active.
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lubricated
(@lubricated13) reported
@JagexSupport what the hell i send you less information and ended up getting my account back....please fix your system but thanks also <3
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DzNFTz
(@DzNFTz) reported
@JagexSupport Having an issue with 2 accounts getting mixed up because of changing emails and linking with steam. and i can't log in to my main any more it seems. i think my account might need to be restored but I'm not getting anywhere with the jagex support options
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Linda owen
(@lindaowen800) reported
@DURSTTTT @JagexAsh @OldSchoolRS Send a message to #linda_owen_7 on Instagram,I had same issue but she helped me try her and thank me later
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Daniel Goldsmith
(@Goldsmithdan900) reported
@JagexSupport Hi Kamila, I have 2fa and don't use my login or password on any other site. I really want my items and money back as a fair amount of it was paid for with bonds. I took what I understand to be all reasonable security measures