RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (100%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RooK (@RooK_OSRS) reported 2 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  jim smith (@mcart49014) reported 6 minutes ago

  @JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it

• 
  Retired Hybrid (@RetiredHybrid) reported 9 minutes ago

  @EldadelinKantor @OldSchoolRS You said that with a straight face? More bots/players afking for 25min login timer doesn’t equal more popular. It hasn’t gotten better in like 4 years.

• 
  Killa_Kelv (@killa_kelvv) reported 10 minutes ago

  @slippingjill @OldSchoolRS Got DDoS’d someone held on to his I.P for weeks and waited till finale to bottleneck his ISP . In other words he couldnt play at his setup

• 
  Luke (@HyruleLuke) reported 14 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  Antique (@OGAntique) reported 16 minutes ago

  @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

• 
  Chao (@TheChaonaise) reported 19 minutes ago

  @JagexSupport @Jagex @OldSchoolRS Any chance you guys could tell me why I can't log in onto OSRS on my tablet? I click login, I login to Jagex. But when the OSRS app reopens. It still isn't logged in... Tried rebooting the app, reinstalling. everything. Nothing worked...

• 
  sonnen (@sonnenlicht777) reported 22 minutes ago

  @OldSchoolRS fix the false bans you british apes

• 
  DEBUFF (@DADDY_DEBUFF) reported 24 minutes ago

  @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

• 
  Xentium (@XentiumRS) reported 26 minutes ago

  @mussellkaleb @OldSchoolRS If there was any issues in integrity it was because of cringe viewers chat hopping, not because the streamers were actively sniping. Kill the hoppers next time, the event is 99% clean.

• 
  Zam/SlayaMasters (@SlayaMasters) reported 27 minutes ago

  @OldSchoolRS dont forget to fix the crafting skill guide interface

• 
  Callie Grace (@callieforniiaa_) reported 28 minutes ago

  @OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error

• 
  jim smith (@mcart49014) reported 28 minutes ago

  @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

• 
  Alicia Cameron (@ACameron589) reported 29 minutes ago

  @JagexSupport can’t login - won’t let me connect to game centre

• 
  Ronkas (@ronkas6) reported 29 minutes ago

  @1davidj @OldSchoolRS mistakes should be punishing, if you chicken it has too much room for error/**** play

• 
  Olle Hellberg 🇸🇪 (@gigagoblinoid) reported 32 minutes ago

  @Grove_St1 @EmperialAsh @OldSchoolRS Have you ever stopped to think that you may be the problem, rather than everyone else?

• 
  Jingles🎷🦣 (@JingIesss) reported 35 minutes ago

  @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them

• 
  runman (@vicklernesser) reported 41 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  serenegeneration (@SereneGenerate) reported 43 minutes ago

  @OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.

• 
  000x (@000x_eth) reported 46 minutes ago

  @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

• 
  Eldadelin Kantor (@EldadelinKantor) reported 46 minutes ago

  @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

• 
  StoneyPotatoes (@stoneypotatoes_) reported 46 minutes ago

  Anyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex

• 
  Dave (@NoFlexFults) reported 47 minutes ago

  @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

• 
  MobileOnlyZerk (@MobileOnlyZerk) reported 51 minutes ago

  @JagexSupport @INeed7M @ignoblesolid Nah, that excuse has been milked for over a year now. It’s a structural issue. Fix it

• 
  Cryptotaiz (@Crypto_taiz) reported 53 minutes ago

  @OldSchoolRS Fix it for Canadians

• 
  Mattlathrop (@Matt71617251) reported 55 minutes ago

  @JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing

• 
  🍞 (@VelvetBanana69) reported 55 minutes ago

  @Squinttz @OldSchoolRS Imagine doing Soul Wars to begin with. What are you, a bot? Better yet, imagine having a dogshit 2 defence account and still begging for them to fix your mistakes months after it happened

• 
  squashmvp (@squashmvp) reported 58 minutes ago

  @OldSchoolRS Making a lesser version of Monster examine really is just a solid example of not understanding how to observe problems and solve them. Idc about prestige so low drop rates on very long content will always make me feel a bad about playing. Dhw was too strong? Against dragons? Lol

• 
  willCodeForFood‼️ (@LuboValkov) reported 59 minutes ago

  Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

• 
  topsu (@topsu111) reported 60 minutes ago

  @donutshop56 @JagexSupport fix this