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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jessi Jones
(@JessiJo14065908) reported
@JoeSmit92718579 @JagexSupport I was recommended to @jetfixcare. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account backed
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Ghost
(@Ghostridr_RS) reported
@JagexSupport … had issues during the event. Your client is playing a little better now than it was, but theirs is still lagging and having issues. But both clients will crash on me from time to time. Your client has force logged me out of my computer. I don’t know what caused that.
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Daripounds
(@daripounds) reported
@BaloozaRsps @JagexSupport @JagexStu So sorry about that I had similar issues if not for a friend who recommended hintcrack who helped me out
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balooza RSPS
(@BaloozaRsps) reported
@JagexSupport @JagexStu you guys are starting to annoy me not gonna lie, how am i supposed to change email if i can't login & the current registered email is the same, i didn't change it no more, i just forgot my pw. Also if it would of been changed, i wouldn't be able to request a password reset mail
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Angryscaper
(@Angryscaper21) reported
@JagexSupport I been playing this game for 15 years and now im locked out of my account with no viable way of playing the game. Im getting too many login attempts and I cannot play on steam client im running runescape on a old pc and steam makes my pc lag extremly much help me!
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richard
(@RichardCalce) reported
@JoeSmit92718579 @JagexSupport I got tired of contacting customer service but no feedback from them thanks to those that referred me to @calcecode he helped me to fix my account his fast and reliable
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Angryscaper
(@Angryscaper21) reported
@JagexSupport Wym unsure about login credentials im being strictly targetted with spam logging in?
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Jallabah
(@Jallabah2) reported
@JoeSmit92718579 @JagexSupport i was really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to @toderfix he got mine perfectly fixed fast with everything safe
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StonedJew
(@stoned_jew) reported
@JagexSupport @JagexSupport still waiting for replay about my account... like what is this joke. why no one replay emails, why u dont have a normal customer service u are a $530 million company you need be shame on that!
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Jessi Jones
(@JessiJo14065908) reported
@Versace_helm @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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balooza RSPS
(@BaloozaRsps) reported
@JagexSupport @JagexStu I did nothing is working, as i said 5x already. I got acces to the email that's no problem, im not receiving any password reset emails, even after applying the steps in the link you send me wich i applied 2 days ago already too so. There has to be another way u guys can help me
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gabs ଘ(੭*ˊᵕˋ)੭* ̀ˋ* ੈ✩‧₊˚
(@robloxth0tty) reported
just realized in therapy today that all my trust issues stem from when i was 9 years old and i trusted a guy to trim my armour on runescape
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Omega
(@OmegaLOOOOL) reported
@JagexSupport Although I don't agree with the RWT warning I got, I'll live with it. How does this affect my splits at Pvming or trust trading?I don't want to get other people in trouble or run the risk of getting banned for it myself.
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#devil puertorickycan
(@puertorickycan) reported
Had 17 viewers on the RuneScape but WiFi was lagging and they all left 😰😰😰😰😰 I’m sick
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੭•̀ω•́)੭̸*✩⁺˚
(@TheMysticMungus) reported
@JagexAsh hey there. I’m having an issue when I try signing into my android tablet. I press “Continue with RuneScape account” and it acts like it’s loading, then just returns to the same screen
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Shambles
(@theShambles00) reported
@OldSchoolRS It's probably too late for this piece of feedback, but I think a lot of menu-related issues could have been prevented if you could "reassemble" the relics after maxing them out. If you get all fragments of one set to level 3, you get to unlock all effects permanently.
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Jessi Jones
(@JessiJo14065908) reported
@JoeSmit92718579 @JagexSupport I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account backed
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Jessi Jones
(@JessiJo14065908) reported
@taaaabz @JagexSupport I was recommended to @jetfixcare. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Christina Andrews
(@Christi22815191) reported
@dilux_gaming @JagexSupport Luckily they recommended @hsbbits for my account and he help me fix my account is now working perfectly hopefully he can help you too.
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Jessi Jones
(@JessiJo14065908) reported
@Angryscaper21 @JagexSupport I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Rune Locs ☄️🌵🦅🔥
(@RuneLocs) reported
@OldSchoolRS Fragment exchange also appears to be an issue near the Fenox Enclave bank area.
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Myaka
(@SenorMyaka) reported
@JagexSupport Actually received a PW change acceptance but I keep getting an error even though I am entering the correct tracking id
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Christina Andrews
(@Christi22815191) reported
@Versace_helm @JagexSupport Luckily they recommended @hsbbits for my account and he help me fix my account is now working perfectly hopefully he can help you too.
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Stephen Kiselewsky
(@kilgrin820) reported
@JagexSupport I tried to log into my account for runescape and it said it was banned for macroing 2 years ago. I havent played on the account until today. The customer support on the website didnt let me submit any information or give me a reply. Help me fix my account kilgrin7
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Ghost
(@Ghostridr_RS) reported
@JagexSupport Thank you for replying. I have not thought about submitting a bug report, I forgot that was possible in game. I did realize, and now wonder, if it’s something to do with @Steam that’s causing it to have so many issues. But it’s strange because I tried your client and theirs, both
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Angryscaper
(@Angryscaper21) reported
@JagexSupport only way i can get in is if i get my login details changed
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HARVEY ANDERSON
(@harveyUnlock) reported
@JoeSmit92718579 @JagexSupport I was able to recover my locked account back with the help of @amaezjing. He is legit and highly recommended. Contact him now to fix your account ASAP
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Eric 🐲
(@Exxyy_) reported
My trust issues started from when i was getting scammed on runescape as a kid
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gabs ଘ(੭*ˊᵕˋ)੭* ̀ˋ* ੈ✩‧₊˚
(@robloxth0tty) reported
just realized that all my trust issues stem from when i trusted a guy to trim my armour on runescape
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Yata
(@Yatalock) reported
@JagexSupport That's not very ******* helpful at all if you'd read the messages I've sent. I know you're just doing your job and hitting the copy/paste response because it takes care of 90% of problems, but I need an actual person to talk to for literally seconds for **** sake.