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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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kimjunghoon
(@hoonjungkim) reported
@Bryan_hoffman @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @ballersacademy and he got it fixed today hit him up and be happy again
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Eduardo G
(@munch229) reported
@JagexSupport desperately need help. I have my login and password however don’t have my Authenticator. I try to disable it but i cannot receive the email to disable it.
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John Smith
(@eldinero111) reported
@JagexSupport Hello, I recieved a ban for “heavily contested account” back in 2015. Bit of a head scratcher as it was only me who was playing with it. I tried appealing but I think you might have made an error. Care to check this out again? rsn: KAPOW BABY
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Andrew Bavaro
(@AndrewBavaro) reported
@Zerhathul @OldSchoolRS 2/2 but what would I know I just site manage multi million dollar construction projects where you must think unforeseen problems don't occur. As a business model, jagex have osrs all wrong and they wonder why people complain about lack of content...
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tyler gardner
(@tee_tyy) reported
@JagexSupport I managed to receive an email to finally remove my authenticator only to find out I’ve been PERMANENTLY BANNED!? Please tell me there is a way to fix this. It says something about bot busting and macroing in July the last time I played was June.
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Jennifer Johnson
(@dereudsinaya) reported
@DarthRaichu @JawnySparklez @JagexSupport You can Message Fast_recovery13 on Instagram he is good when it comes to recovering of hacked, suspended and disabled account, he help me fix mine
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hi529
(@Iwontusemyrealn) reported
@JagexSupport Since yesterday, I've been unable to create an account, receiving an "Access Denied" error.
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charlie 👻 • they/them
(@deadchvrlie) reported
@JagexSupport When I log into my Dead Chvrlie account, it says "Error: Player Not Found" in the chat box. Any reason why it does this? Kinda concerning.
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David Byers
(@hollywood7455) reported
@gulan_ne @JagexSupport So sorry about that,I have had similar issues like that before,but smartcr4ck on Instagram helped me out,he’s a genius
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SickleSmith
(@XSIXSMITHX) reported
@JessePorter11 @Hooti_osrs @OldSchoolRS You miss the point, the issue isn’t with leagues being delayed, the main issue (for many) is it’s been delayed 2 weeks before launch after people have already sorted things like time off work, sponsorships for videos and rearranged real life commitments.
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Dalton Osborne
(@Aries_Vapes) reported
@chrxsau @JagexSupport Went to login to play with my cousin as I don't play often anymore and logged in to all of my stuff gone and I have no clue when it happened guessing within the last like 3-4 months
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Leigh Stone
(@MinionLeigh) reported
@brandon_povey @JagexSupport @Jagex ive been having tht problem for months they blame it on the current server problems but this has predated even the lockout PSA: jagex dont have a clue
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Anže Majzelj
(@AnzeMajzelj) reported
@RuneScape Fix ur ******* client and servers
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Marianne Fillingames
(@MarianneFillin1) reported
@LukeEll67871297 @OldSchoolRS Send a direct message to uniplatform _assist on Instagram about your problem and I’m sure they can give assistance
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Jessee
(@eluv3itie_rs) reported
@JagexSupport My issue didn’t just start with the very recent issue that kept alot of people from playing in normal mode. Has been going on for months. Compatibility runs fine Normal mode screen stays blank. Can quickly resize the window and the login page will show but I can’t click anything.
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Tim McGuinness
(@T1m_McG) reported
@JagexSupport I recently got back into OSRS, i managed to use my original account, however my username is unavailable. When i search for it, no player comes up so I'm wondering if there is a glitch since my account username is the same? 'Lord Durfel' is the name I'm after?
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kimjunghoon
(@hoonjungkim) reported
@evpope123 @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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chaz
(@_Chazstic) reported
@EVScapeOfficial @OldSchoolRS they heard how long ur pc is gonna take to fix and accommodated for it
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D-Night
(@D_Night2126) reported
@JagexSupport I'm trying to create an account on the runescape site, from my phone, but everytime I try, it just says "access denied" with a bunch of nonsense. But I can't report the issue, because you need to log in to report an issue. But I don't have an account to log in.
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kimjunghoon
(@hoonjungkim) reported
@ironmantings @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Officeel Mitchell
(@xMitchell078) reported
@JagexSupport is there any way to see the status of my ban appeal? Its so anoying when you have free time and want to play but are banned for some mistake you guys made. I have been playing the osrs mobile client and i understand its in beta but atleast fix your mistakes quicker
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tyler gardner
(@tee_tyy) reported
@JagexSupport None of these links help me. I’ve done everything listed in these pages . Every possible action requires me to receive an email which I’m not getting and the page for not receiving emails has no solutions. Can you please provide a way to contact someone who can solve my issue.
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XionFate
(@XionFate) reported
@JagexSupport Hello, I put a request in yesterday to move a recently purchased membership from one account to another due to a website error and wanted to know how long I should expect that process to take?
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kimjunghoon
(@hoonjungkim) reported
@HakudaPog @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @ballersacademy and he got it fixed today hit him up and be happy again
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Andrew Bavaro
(@AndrewBavaro) reported
@Zerhathul @OldSchoolRS The point I made is you apply strategies to mitigate the unforeseen problems. With better funding more effective strategies can be employed
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Pidgeys
(@PidgeyRS) reported
@HobbitErik @JagexSupport So whats your problem then? Its an announced change. Not their problem u didnt Read it.
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Grace Jones
(@Grace56487) reported
@BrakenOW @JagexSupport Go inbox cyber_ethics06 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.
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connor hunt
(@connorhunt1) reported
@OldSchoolRS Actually planning things out would fix this, why would you plan to release dmm, gim and L3 within a few months of eachother but have nothing else the rest of the year
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ValleFurious
(@ValleFurious) reported
@JagexSupport hey, ive been stuck in the maze for atleast 5-10hours on the quest sliskes endgame. Ia there a way to reset it? Ive checked guides upon guides and it seems like ive done it very wrong and im not able to fix it.
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Jvmie Toolz
(@jvmieToolz) reported
@nativebakes @JagexSupport Send a DM let's fix it immediately