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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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The Valiant One
(@TheValiantOne2) reported
@Kormulus @OldSchoolRS Least yours worked. Majority of us got dead codes that show an error when redeeming and Jagex refuses to acknowledge it.
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Il1uminat1 Gold
(@Il1uminat1_Gold) reported
@RuneScape My RSN is bugged. I can't drink powerburst of vitality I can't join groups should I wait for you guys to fix or is it okay to play my account now?
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Johnson
(@jonesjackson746) reported
@NicLanoie @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Nicolas Lanoie
(@NicLanoie) reported
@RuneScape Still not fixed, I can't boss because grouping system is not working. Im in my own group but it changes my name to my old one
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cherry 🍒
(@souildramk350) reported
@ImpartialDawn @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Troy Freese
(@TroyFreezyPop) reported
@JagexSupport I continuously get pass reset requests I’m not asking for. Someone has my login email and is continuing to try to reset the password daily. What am I supposed to do here? And don’t say to check the security page. I have an authenticator, two step, and a bank pin…
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J E
(@Mrhei9532) reported
@JagexAsh @JagexSupport I've been reaching out to jagged sorry since yesterday about the issue with my ingame name and friends list issues no one has replied. People that have me added see me as one of my older names they can message that name and it comes to me but when ( 1)
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Stephanie Rodriguez
(@AVENTURA9701) reported
@Reiss77290239 @JagexSupport Text @Daverecovery01 to fix your account immediately
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Johnson
(@jonesjackson746) reported
@Th1rsty4urblood @JagexSupport @blue_egg_osrs Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Colin
(@CopariLoL) reported
@JagexSupport I accidentally set the wrong email when making a new acc on #osrs, tried to change it and now says account is locked because it was assumed stolen. Is there anyway to fix this faster?
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𝘙𝘠𝘡𝘌 ☽
(@whosryze_) reported
@RuneScape fix the grouping system please! i can't even que ed3 or anything
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Krazy
(@KrazySythe) reported
@JagexSupport I love doing quests, got rolled back ~ 2 hours and 5 quests total. This was before there was a message stating in game there was issues with gameplay. I also bought a Craw's bow on fresh start world while questing. Poof, offer gone, no money in inventory 🤔
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keyter
(@keyter34880108) reported
@JagexSupport Sir, I have a problem with my rs account, can you write me privately please?
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Nicolas Lanoie
(@NicLanoie) reported
@JagexSupport The username issue isn't a visual one. Prevents players to group boss/leave group amongst other issues. Please fix or advise on how to
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Nicolas Lanoie
(@NicLanoie) reported
@JagexSupport @SendsRS @RuneScape This is not a visual error, can't boss or leave group. Please fix this or explain how to
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cherry 🍒
(@souildramk350) reported
@TommyCali1 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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john smith
(@johnsmi90882085) reported
@Robqiee @OldSchoolRS @JagexSupport got the same issue bro, i'm also a guest in a clan i'm the leader of, my old username is classed as the owner, but the old username is also taken by someone else.....
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Jacob Dignard
(@JacobDignard1) reported
@OldSchoolRS Can't use public chat, clan chat, or private. My texts show up on my end but no one can see them other than myself, I know this because i was on discord with clannys and tried typing and they could not see any of what I was saying .. pls fix
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DabZz 710
(@NK92osrs1) reported
@osrs_beth @OldSchoolRS Could u fix friends lists issues plz jagex b4 u add more bugs
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cherry 🍒
(@souildramk350) reported
@TroyFreezyPop @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Ryan Star
(@Ryan_Star7) reported
@SlayStarsJesse @ZuluOnly @OldSchoolRS If this is true they really should do something about it. What are we supposed to do just never trade valuables cause their crap servers could just crash and then they won’t give any items back?
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cherry 🍒
(@souildramk350) reported
@SC21012022 @CallmeNess95 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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𝘙𝘠𝘡𝘌 ☽
(@whosryze_) reported
@RuneScape Fix the grouping system it's broken and nobody can leave their groups
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gamie
(@zhines4338) reported
@RuneScape @JagexSupport Groups and friends list are still down.... any eta or a fix? or are we just in the dark still.
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Chikuma
(@ChikumaW) reported
@RyanGuertin @RuneScape Sadly, this ' visual bug ' can only be fixed if you change your name in-game. The fact they're calling this a visual error is hilarious they think players don't know the difference between an actual issue and not. Now I get to wait 28 days to change my name back.
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Justin Lovett
(@jaylovett300) reported
@GnomeMedia @JagexSupport @sondre992 yes i have this problem as well as im stuck in my group from 2 days ago cuz in group it has my old name saved, so i can't leave, invite, or edit the group in any way. bc its not technically me anymore, messaged them day of still having the problem.
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cherry 🍒
(@souildramk350) reported
@keyonz123 @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Johnson
(@jonesjackson746) reported
@ice_armour @JagexSupport My account got disabled few days ago as well and every step I made to get it back did not work. I got in touch with #robfixx on instagram which he helped to resolve my account issue. You should probably check him out
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Alex
(@KidSkys) reported
@Flohme @JagexSupport Also having the same problem on my alt account :(
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Robert Cloney
(@RobertJCloney) reported
@JagexTrident are you able to assist me with account issues? I dont know where else to turn. Ive tried the options on the runescape website but to no avail. DBD JEZUS was banned, i got it unbanned but now its DBD JESUS and all my stats are gone. Im so confused. Thank you :)