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RuneScape

RuneScape status: server issues and outage reports

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Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 70% Sign in (70%)
  • 10% Online Play (10%)
  • 10% Glitches (10%)
  • 10% Game Crash (10%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

CityProblem TypeReport Time
Pristina Sign in 1 month ago
Drammen Sign in 2 months ago
Avondale Sign in 2 months ago
Sussex Online Play 2 months ago
Cuijk Sign in 2 months ago
New York City Sign in 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • IronCore18G
    Jason Mathis (@IronCore18G) reported

    @nbarsheshet @OldSchoolRS I did read it. It what universe is 7% percent of the overall uniques a problem? I am one of those people, who spams 515-540s - anyone that isn't a moron that wants to grind TOA is going to push up to those invocations. Otherwise, you're an iron - you get your items and leave.

  • MooninRun
    Bob (@MooninRun) reported

    @JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?

  • Matt71617251
    Mattlathrop (@Matt71617251) reported

    @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

  • ScumDvnt
    Dvnt (@ScumDvnt) reported

    @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

  • martinieks
    Martin (@martinieks) reported

    @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

  • INeed7M
    I Need 1M (@INeed7M) reported

    @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

  • anyscapers
    AnyScapers? (@anyscapers) reported

    @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

  • John_e_zoidburg
    John (@John_e_zoidburg) reported

    @OldSchoolRS Still having these issues on the east coast servers. It’s Friday night, noticed it last night trying to boss. Didn’t think nothing about it but looking today and was in the 300 ms on w482

  • p0op5_OSRS
    Derek/Spnd/p0op5 (@p0op5_OSRS) reported

    @OldSchoolRS 1 week to fix the Pride cancellation mistake

  • Whizzyy
    Mrwhizz247 (@Whizzyy) reported

    @JagexSupport @Jagex Trouble brewing is such dead content I cannot believe how hard it is to get a game going for the diary literally 20 minutes of my life wasted. Please change the task! And buff shades of morton!

  • RavenKarp
    Raven Karp (@RavenKarp) reported

    @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

  • DubzOpp
    DubzOpp (@DubzOpp) reported

    @JagexSupport is there anything you can do to look into the item? Your automated email response is just not well received, I believe this is a glitch in your game.

  • dashgoat67
    dash (@dashgoat67) reported

    @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

  • FeGeoffs
    JustGeoffrey (@FeGeoffs) reported

    @OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago

  • TrickyMoons
    Raven (@TrickyMoons) reported

    @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

  • nbarsheshet
    Nir Barsheshet (@nbarsheshet) reported

    @IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.

  • eepycasi
    casi (@eepycasi) reported

    @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.

  • _SimpleTimes
    🌏 Destin (@_SimpleTimes) reported

    @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

  • NathanHerb82551
    Nathan Herbertson (@NathanHerb82551) reported

    @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

  • OGAntique
    Antique (@OGAntique) reported

    @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

  • abandon_x_now
    Leave this site forever (@abandon_x_now) reported

    @BNDosrs @OldSchoolRS Its both. Why wont you celebrate both. You seem lile the issue here.

  • Bernelis88
    Dainius (@Bernelis88) reported

    @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

  • sonnenlicht777
    sonnen (@sonnenlicht777) reported

    @OldSchoolRS fix the false bans you british apes

  • ringo794
    ringo (@ringo794) reported

    @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

  • DoTheThingRS
    DoTheThingRS (@DoTheThingRS) reported

    @OldSchoolRS Spaghetti code strikes again 😵‍💫 how is it that jmods consistently manage to break stuff that wasn’t broken and make it worse?

  • osrsmaxxingg
    Mootus (@osrsmaxxingg) reported

    Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

  • bleep08759914
    bleep (@bleep08759914) reported

    @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

  • pkrcraig
    Craig Dickerson (@pkrcraig) reported

    @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

  • oppressedchild
    Eleonora Rihana (@oppressedchild) reported

    @Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit