RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/10/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (28%)

    Online Play (28%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • TaoSeraphim Tao (@TaoSeraphim) reported

    @OldSchoolRS @SoupRS HEELLOOO. you’re continuously banned legitimate players from your game without them having any ability to gain access to their accounts again. Stop post **** until you give players the customer service they need

  • Char__lotte_0 Charlotte (@Char__lotte_0) reported

    @ansel50843496 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue

  • Iamroberto0 ROBERTO💚 (@Iamroberto0) reported

    @AkuhataPerenara @JagexSupport I had similar issues but had it rectified by clifftech1 on instagram, you can try him, his the only viable option you got

  • lenadreams619 lenadreams619 (@lenadreams619) reported

    @RuneScape Anyone else having issues with the client randomly or just being very laggy even in lobby? Uninstalled, reinstalled, reset cache, idk what to do.

  • Gulamqasim303 @gqasim (@Gulamqasim303) reported

    @ansel50843496 @JagexSupport CYBER_RACUVA on Instagram is here to help lower the level of banned accounts,it worked I was having the same issue with my account.

  • Anthony96209911 Anthony (@Anthony96209911) reported

    @JagexSupport There has got to be some way to overide this i cant even login to the authenticator app on my ipad.

  • lenadreams619 lenadreams619 (@lenadreams619) reported

    @RuneScape Anyone else having issues with the client randomly closing/ being very laggy even in lobby? Uninstalled, reinstalled, reset cache, idk what to do.

  • MusicMartijn Martijn / Martin (@MusicMartijn) reported

    @JagexSupport Hi, I just purchases Old School Runescape membership. I have received the order confirmation in my email and the money has successfully been removed from my bank account, however when I try to login I still get the message that I am not a member.

  • Lostsoul__0 🤦🤦 (@Lostsoul__0) reported

    @AkuhataPerenara @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue

  • AkuhataPerenara Perenara Akuhata (@AkuhataPerenara) reported

    @JagexSupport how do I change my password? I sign in using my Gmail account settings but im not sure if I have a password?

  • HendyTrading derek (@HendyTrading) reported

    @JagexSupport No, but the old school accounts did rollback tho, due to the server power outage. Would is be possible to see trade logs prior to where ones acc’s last save was?

  • Courtlynn9815 Court 🌻 (@Courtlynn9815) reported

    @lenadreams619 @RuneScape Yes, been having this issue since they’ve brought servers back up from last week. Had about one good day of the game working over the weekend and it’s been back to randomly closing and lagging.

  • Iamroberto0 ROBERTO💚 (@Iamroberto0) reported

    @ansel50843496 @JagexSupport I had similar issues but had it rectified by clifftech1 on instagram, you can try him, his the only viable option you got

  • Un__rully Un_ruly🎮 (@Un__rully) reported

    @Muzammil228844 @JagexSupport If support doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue but he helped Fixed mine, got my account back

  • murphyXD Murphy (@murphyXD) reported

    @OldSchoolRS fix cut eat fishing animation please

  • S_I_E_P_ S_I_E_P_🇳🇱🎮💡🔌⚡ (@S_I_E_P_) reported

    @OldSchoolRS Fix the chat in the Android app?

  • nezzyparty nezzy party os (@nezzyparty) reported

    @PonderLifeGamin @JagexSupport hey man its the ******* internet though right and people jones for money i always make sure all my **** is 100% inaccessable before i leave it but sometimes even i leave it up due to human error i mean its not a perfect system but u gotta watch out for urself noone else will yeah

  • TaoSeraphim Tao (@TaoSeraphim) reported

    @OldSchoolRS Instead of doing useless livestreams and i think you need to spend time sorting out the chronic problem of banned LEGITIMATE players from your game and accusing them of macroing

  • Iamroberto0 ROBERTO💚 (@Iamroberto0) reported

    @Matth00911 @JagexSupport I had similar issues but had it rectified by clifftech1 on instagram, you can try him, his the only viable option you got

  • Km137Kyle Sketz (@Km137Kyle) reported

    @Pop_sickkle @FitchTO_ @RuneScape U didn't lose any members the game was reset prior to the crash or whatever happened.

  • cleverasiann DAVID-19 (@cleverasiann) reported

    @1OOOOKc @OldSchoolRS @SoupRS So this is what I saw. You’re a skiller by choice. You’re mad that rng is not working in your favor. You’re mad it isn’t. How is that anyone else’s fault? It’s how the game works. You’re limiting yourself. You do it to yourself. How are content creators RWT?

  • nomadicvice mighty mighty barktones (@nomadicvice) reported

    @OldSchoolRS will the compensation for the server issues last week also be coming this week or at a later date?

  • McBonzo1 McBonzo (@McBonzo1) reported

    @JagexSupport I've recently remembered an old account on rs3 I had around 2011. I've got the login details but don't have access to the email address and the email address doesn't appear to exist either. Could you assist?

  • Iamroberto0 ROBERTO💚 (@Iamroberto0) reported

    @NickMurrayOffic @JagexSupport I had similar issues but had it rectified by clifftech1 on instagram, you can try him, his the only viable option you got

  • JamesKiLa9 Kila James (@JamesKiLa9) reported

    @Matth00911 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue

  • jessicuhcha Jessica (@jessicuhcha) reported

    @RobertoChu5 @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • PonderLifeGamin Ponder Life (@PonderLifeGamin) reported

    @nezzyparty @JagexSupport Ya facts but nah **** that dude I'll never make good with him he's a degenerate loser for me reasons than just stealing my acc. I'll just keep trying to recover it with all the info I have and hope this archaic system with no cust service will work

  • aln32122871 alan (@aln32122871) reported

    @Dehliciouss @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • Pshammy2 P (@Pshammy2) reported

    @JagexSupport your quest on OSRS Tale of the Righteous, is broken. Why can I not use the magic spell on the stupid thing to cleanse the yellow crystal. #BUG #figureitout

  • aln32122871 alan (@aln32122871) reported

    @CraigSkjelhaug @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service