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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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ryan_rcg
(@goedhart_ryan) reported
@JagexSupport guys i have been loged of my acc for quite some time. since last week i can play again what was the issue my acc name is ryan_rcg
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Rexiee
(@Zara11230) reported
@DomBank95 @JagexSupport Go inbox Brody_hacker01 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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butterfly_witch9XxX
(@noiodine) reported
i wish i remembered my old runescape login bc i put HOURS into that account and I don’t want to start over 😭
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Violent Resolution
(@OSRS_VR) reported
@JagexSupport You’ve changed the registered names of streamers with this issue...
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SquidWORD
(@adamlee202) reported
@OldSchoolRS @JagexAsh Has any long term fix get discussed yet?
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Agn75
(@RS_Agn75) reported
@JagexHelpL0ne @JagexSupport My login name was leaked and someone with a bot net is mass spamming an incorrect password just to get it locked, you can check that internally, if needed, I can give you the proofs via PM
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Nickypoo
(@NickypooRS) reported
@JagexHelpL0ne @JagexSupport I have, they told me to pay the debt because they wouldn't clear it, so I did, and still the debt remains. Payment was taken from my card and has been processed also. So i want to login.
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Violent Resolution
(@OSRS_VR) reported
@JagexHelpL0ne @JagexSupport Some players cannot use steam due to computer lag. We shouldn’t have to be forced into a situation where we can’t use the official RuneScape client. If streamers had their logins changed, why can’t we? We pay just the same.
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Agn75
(@RS_Agn75) reported
@JagexSupport @OSRS_VR Some streamers had the chance to change their login name, why can’t you offer the same to regular players? I bet I have been playing longer than them and paying more membership subscriptions than they do
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Flying covid
(@FlyingCovid) reported
@JagexSupport Problem is that I down the mail anymore... It's been deleted because my old job is bankrupt.
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Pedro Costa
(@PedroCosta003) reported
@JagexSupport I keep getting the message "too many login attempts" on both my runescape accounts and couldn't login all day, what is the reason for this?
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Christian Penna
(@PennaChristian) reported
@Corky_16 @OldSchoolRS Well maybe they’re trying to fix that standard (:
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Nickypoo
(@NickypooRS) reported
@JagexSupport I have an unpaid balance for unauthorised transactions on the account 'n1ckyp00'. I was wondering if I were to have them cleared, or if you guys can simply reset the RS3 account, so I can login again.
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KleinMoran
(@moran_klein) reported
@JagexHelpFrost @JagexSupport Ticket was already raised, and the items I lost due to lockout issue were restored to the wrong game
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Oliver
(@Oliver88262854) reported
@JagexSupport hey when i log into rs3 mobile and use Gmail it logs into a new account, if i try to use email/ username it directs me to a website login then back to the app and nothing happens.
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joe kallio
(@KallioJoe) reported
@JagexSupport somehow trying to login to my Google account on PC it completely deleted my account and I can't login to my Ironman now. Help please?
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Damon Roeder II
(@iamdamonroeder) reported
.@JagexSupport i keep getting an error 15 when trying to submit a payment ticket. You seem to have bounced the payment back to my card then double charged me. All i know is there is no reason for my negative balance.
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graftkicks 👞
(@dangrafty) reported
@ShaneQU87774301 @RuneScape I Had the same issues with my account too, so frustrating mate, message daniel_recovery on instagram they got back my account for me...
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Rudys
(@Rudys31172024) reported
@JagexHelpL0ne @JagexSupport My problem says that it is error code 15, this problem exists since December 2020 my account does not log in from that date and I tried to recover it answering the questions I have no success
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sophia
(@sophia36755986) reported
@DomBank95 @JagexSupport My Facebook got hacked, I try everyway to get help from support service but nothing work out, I was lost over $250 to some who scam me, I twas about give up when someone referred me to #jackson_hacke10 who help me to recover my account back
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JustinM/Intel 💎
(@Rs_JustinM) reported
client keeps ******* crash fix this **** @RuneScape @JagexSupport is gets me killed atleast 3 times a week and yes before you rweet me it i have read the auto responce bs also my pc is more than capable of running the client
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stepenie
(@stephenie3217) reported
@DomBank95 @JagexSupport My Facebook got hacked, I try everyway to get help from support service but nothing work out, I was lrost over $250 to some who scam me, I twas about give up when someone referred me to #jackson_hacke10 who help me to recover my account back
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Trylla Terrameyer
(@TryllaT) reported
@JagexSupport hey can we get some kind of update for fishing on mobile? It's really hard to tell what kind of fishing spots are around compared to desktop! Good work on the login lockout! <3
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joe kallio
(@KallioJoe) reported
@JagexSupport Hey Cody, I've already tried all of that sadly. I was going through the process to login like the osrs website said, and when I went to create a login for the main game (for an account I've played on mobile through google) its a brand new acc. And I can't access my acc off mobile
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iTsMattsimus
(@IMattsimus) reported
@OldSchoolRS hello osrs I still cannot login or recover my account still locked out username itsmattsimus
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💥𝙆𝘼𝙄𝙅𝙐🥊𝘽𝙊𝙓𝙄𝙉𝙂💫𝘾𝙃𝘼𝙈𝙋🐾
(@RynnyRyn) reported
Thinking about how runescape classic got canned because it had gamebreaking bugs that just were not worth the time to fix for the 10 people who still played it.
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Primal
(@Primal138) reported
@Hasanu_San @FF_XIV_EN That.. Sounds like a RuneScape problem. Not a XIV problem.
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TheSavageRaven
(@TheSavageRaven) reported
@JagexSupport If I was anybody else famous streamer or content creator you would have no problem and changing their login.
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Rudys
(@Rudys31172024) reported
@johnmar55652454 @JagexSupport I understand and it is a pity that it does not solve these types of problems ... Do you recommend a person with 300 followers who trusts her and gives her my data? I do not know them, neither of them can steal me
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KleinMoran
(@moran_klein) reported
don't play on it, as I stopped playing Rs3 after my main account got falsely banned for apparent use of macros on old school runescape which is a separate issue which I have tried to raise with you guys before however had no success. Thanks Klein