RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StoneyPotatoes (@stoneypotatoes_) reported 2 minutes ago

  Anyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex

• 
  Jonathan (@CroccoOSRS) reported 9 minutes ago

  @Jagex @JagexSupport @JagexAsh pls fix the website. We keep getting “oops something went wrong” on our screens.

• 
  Hearte (@xHearte_) reported 9 minutes ago

  @OldSchoolRS Missing pride event issue seems to still be happening

• 
  DEBUFF (@DADDY_DEBUFF) reported 10 minutes ago

  @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

• 
  Dhargash (@Dhargash) reported 11 minutes ago

  @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

• 
  Jingles🎷🦣 (@JingIesss) reported 12 minutes ago

  @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them

• 
  Grazium (@Grazium_) reported 14 minutes ago

  @OldSchoolRS So about that fix...👉👈🤡

• 
  runman (@vicklernesser) reported 14 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible

• 
  🍞 (@VelvetBanana69) reported 17 minutes ago

  @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

• 
  Dainius (@Bernelis88) reported 19 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  Alan Wagener (@AlanWagener) reported 19 minutes ago

  @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

• 
  RooK (@RooK_OSRS) reported 20 minutes ago

  @heboxjongeRS @OldSchoolRS Weird changes. The biggest issues in this room were *** phase and shadow hp/def scaling at high invos and they left shadows untouched. DPS checks are horribly unenjoyable, but Jagex instead just decided to lower the skill ceiling in the room.

• 
  Grove St (@Grove_St1) reported 23 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  Joe (@_StoicJoe_) reported 25 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  Brandton Graffin (@BrandtonGraffi2) reported 32 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 36 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI stuff and they deserve support for that too.

• 
  dumbdumb (@dumbdumbRS3) reported 37 minutes ago

  @JagexSupport @RuneScape When I login to RS3 jagex reports that my graphics drivers are old and I need to update them. When I go to update them I have the latest installed.

• 
  Martin (@martinieks) reported 40 minutes ago

  @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

• 
  I Need 1M (@INeed7M) reported 42 minutes ago

  @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

• 
  ・ (@AGPAfterhours) reported 43 minutes ago

  @JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane

• 
  Mike Oxlong (@MikeOxlong1973) reported 47 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  Quentin Phelps (@Qballa69420) reported 49 minutes ago

  @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!

• 
  dumbdumb (@dumbdumbRS3) reported 52 minutes ago

  @JagexSupport @RuneScape Don't you hate how Jagex treats u like a child and automatically checks for newer graphics drivers everytime you login?

• 
  notimportant (@DutchConserv) reported 52 minutes ago

  @OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts

• 
  Olle Hellberg 🇸🇪 (@gigagoblinoid) reported 53 minutes ago

  @Grove_St1 @EmperialAsh @OldSchoolRS Have you ever stopped to think that you may be the problem, rather than everyone else?

• 
  bleep (@bleep08759914) reported 55 minutes ago

  @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

• 
  Zam/SlayaMasters (@SlayaMasters) reported 56 minutes ago

  @OldSchoolRS dont forget to fix the crafting skill guide interface

• 
  CrudeBunny (@Samyazas) reported 58 minutes ago

  @JagexSupport @OldSchoolRS the blood moon rises final fights cool and all but if you have even a second of internet problems it’s done supper annoying and not of the user controller but heavily preventive of purpose of a quest boss. Like it’s a one time boss why is it so hard??

• 
  Dave (@NoFlexFults) reported 58 minutes ago

  @JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks

• 
  runman (@vicklernesser) reported 59 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.