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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Reed
(@tdowlee) reported
@JagexSupport can’t login into my account I’ve had for years and requests keep getting denied even with past transactions numbers and everything
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Bella 🌹
(@RSBella_Alexis) reported
so is anything being done about the runescape clue glitch? you know, the most recent one? considering it's part of the new yak track? @JagexSupport and YES, I did report it and I tweeted a gif of it glitching. It's me again! 👋
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Márcio Leite
(@Just_NoArN) reported
Your help service is the worst I've ever seen! @JagexSupport @JagexAsh
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Abe Froman
(@John_Weidner88) reported
@JagexSupport The link is broken and when I try to even access my inbox i “can not access the link on this platform”. There is no “link email” button either for me.
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Brandon Finch
(@BrandonFinch16) reported
@JagexSupport Sadly it is not, I’ve already asked, no one has any idea how to fix this
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charlie
(@charlie82276260) reported
@RuneScape Shame it’s broken the ******* action bars literally can’t even use them!!!!
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antohny
(@antohny46817352) reported
@JagexSupport jagex my account has been disabled for a reason that I never made that mistake in my account is it a system error? Please, how do I get my account back, sorry for the inconvenience?
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anthony 😎😎
(@PhysicistIsrael) reported
@loveIesss @JagexHelpStevie @JagexSupport Exactly what happened to me, my account got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with 360degreehacks on Instagram who got me back in immediately DM him he should help with yours too
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antohny
(@antohny46817352) reported
@JagexSupport jagex my account has been disabled for a reason that I never made that mistake in my account is it a system error? Please, how do I get my account back, sorry for the inconvenience?
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InstantSG
(@InstantSGLive) reported
@JagexSupport It would appear I had been playing without loading the cache on multiple occasions and this may have caused a glitch when loading my account settings. I will do what I can to ensure this doesn't happen again and do what I can to try and help the issue.
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Chris
(@Chrispwich) reported
@JagexHelpStevie @JagexSupport Like, that’s it? That’s all I get to fix this? I didn’t break the rules and I want to fight the ban, but I’m not being given much to do so
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Criss Sonia
(@sonia_criss) reported
@crookedassworld @JagexSupport Please 🥺 please don't fall a victim to this scammers, if you really want to get your account back contact #Smith_cyber on instagram he will help you, he did mine last week, when I had same issues like this!.. he helped me to resolve my issues try him don't be afraid, He is legit
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MidwestMusicGroup
(@MidwestMusicGro) reported
@JagexSupport you guys need to inbox me now! this is bs I worked very hard on my account and never RWT! ever! I cant even explain myself I just get an automated message when trying to appeal! this is not good customer service at all.... I've played since 2008
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Mikey
(@Glacyte) reported
@AcjcRs @JagexSupport Yeah apparently cooldowns aren't showing correctly and dragging items to them are issues. There may be more I'm not aware of.
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Reed
(@tdowlee) reported
@JagexSupport can’t login into my account nor can’t find the correct email for my account
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vladdrac25
(@vladdrac25) reported
@Jagex Hey Jagex, please fix this **** lag going on when bossing on old school runescape, it's getting really annoying. It's not my computer having issues because I have a pretty powerful computer or my internet having issues, please fix it
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0ld5chool Gamer
(@Oldscho80657798) reported
@JagexSupport @Gregstar07 Make less worlds?? Won't fix the actual problem which is the state of pvp. All the pkers hide from other pkers and camp 30 line spec tabbing or hiding in rev caves. And for streamers it will cause more problems with the scum of osrs the likes of SV who are constantly ragging...
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Chris Murphy
(@mrphychrs) reported
@JagexSupport I've been getting an error 15 message from every source I've tried to log in through over the last couple months. Can someone help me out please?
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Chris
(@Chrispwich) reported
@JagexSupport My Account has been banned for “macroing”. I have no idea what that is. I think the ban was in error, please help me get my account back
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vladdrac25
(@vladdrac25) reported
@JagexSupport Hey Jagex could you maybe fix your laggy *** game? Kind of hard to do bossing when there is tons of lag
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murphy stan acc
(@__Tjsmith) reported
@OldSchoolRS Login spam fix?
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Steve Brown
(@SteveBr77147293) reported
@JagexSupport And i mean that as before I had log in issues
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Abe Froman
(@John_Weidner88) reported
@JagexSupport My problem is that there is no option to “link email” in my OSRS settings
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Aww Cute
(@loveIesss) reported
@JagexHelpStevie @JagexSupport that’s the thing tho i didn’t make it 🥴💀 i only have two accounts ones a pre email login and the other is my secondary email since it’s a newer account i checked my account linked to that email to see if it was hacked and it wasn’t my name is still the same so i was confused
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🐟 PlushieTum 🐲*commissions open*
(@PlushieTumRs) reported
@PANDORA_HAYLEY @RuneScape Well if someone wants to buy him I have no issues
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Bella 🌹
(@RSBella_Alexis) reported
@Demonheadge @Kellz_rs @RuneScape mine too... Of course the time I decide to hold off trim comp and I get some fucky bullshit glitch.
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ZeroPriest
(@Zero_priest) reported
Hi @JagexSupport I'm not sure where else to take this but for the past 2 weeks if I try to log in I've been getting error 15's. Every time I go to try and submit an error it sends me back to the error 15 screen, can you help or point me in the right direction?
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Steve Brown
(@SteveBr77147293) reported
@JagexSupport Yes. I only have this error on my phone. I had gotten it before when I first got the phone so im not sure why it doesnt like the phone itself.
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Joel Hinojosa
(@hinojosa_joel) reported
@JagexSupport I keep getting 'Error downloading (13,18) every time I try to run the client... Any tips?
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Xyn
(@Misterjpc819) reported
@JagexSupport Sorry for having to further reply. I'm not sure how a defective zoom sensitivity setting would be categorized and my best guess just ends up taking me through a circular "support" cycle. Could you give some guidance on specifically how and what to report this issue as?