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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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johnny kapri
(@JohnnyKapri) reported
@JagexSupport My accounts were hi jacked and possibly botted on and I still got banned... Mod theo p you are doing a terrible job I am very upset with your customer service... Both my bans denied.... please help
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@OldSchoolRS Saddens me when I see the wilderness go even more in the direction of solo content. I don't want to pk without having people in discord to share the experience with. That is what's wrong with the current wilderness and that should be your focus on how to fix it.
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EELT_OSRS
(@EeltOsrs) reported
@thief_oner @Zach_0srs @OldSchoolRS I will correct this for you: 'the people that ONLY log in with a 30 man team after having their bait do 300 damage to you' I will agree that there are far better ways to deal with the current problems surrounding teams in pvp but this is just the most simple fix.
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ghetto
(@ghettoCSGO) reported
@JagexSupport Hi support, I tried to login to my account today to find it has been disabled. I submitted an appeal on the website, but I am sure this has to be a mistake. I am not sure who to contact about this, could you please point me in the right direction?. RSN Twisteds
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Jordan Brierley
(@SlainChaotic) reported
@JagexSupport Hello, I went though a big issue with my phone causing a factory reset I have a account on Runescape called Sykkadelic, I do not remember the password and cannot access it on my emails because it is the same. If you could message me privately i can explain more. Ty
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johnny kapri
(@JohnnyKapri) reported
@JagexSupport Hello is there a reason my main was unregistered from my email address?I literally have an email that shows i have confirmed registration/password reset links as well the login doesn't come up anymore when i check the forgot login request. Pls help will give detail
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Donkey Kong
(@DonkeyK03060611) reported
@King_Jim_Z @Alex_Cordell_1 @OldSchoolRS Mate singles clans need to go been abusing the **** out of the broken PJ mechanic for years. No this update won’t suddenly fix wilderness but it’s a step in the right direction for the health of the game. If multi doesn’t get addressed the future PvP is outside wilderness.
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LUCY DIEMOND
(@LUCYDIEMOND) reported
@OldSchoolRS I purchased a bond over an hour ago and it's still not shown up via account. What could be the issue?
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King_Jim_Z
(@King_Jim_Z) reported
@Alex_Cordell_1 @DonkeyK03060611 @OldSchoolRS like its honestly cringe reading your comments dude you dont have any idea what youre talking about but you're so adamant that this one change is going to fix everything.
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Scotty B Adams
(@ScottyA44485408) reported
@JagexSupport I want to use the Name SoftCorePWNO/HardCorePWNO. is this against the terms of service?.
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Grasshopper
(@FPL_Laylow) reported
@OldSchoolRS You cannot ignore this issue, cmon fix this I'm paying for membership and can't log in
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ʀǟɨռʄʟɨք
(@TimeCollapsed) reported
@Megative3 @OldSchoolRS I literally don’t understand what your problem is one bit
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party songs
(@PrinceDrak3) reported
@JagexSupport been having extreme issues connecting to game servers on mobile for an entire day and I only play mobile ... Game has began crashing my system out and/or freezing it completely up I haven't had these kind of issues since all login servers were reset #runescape
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Ryan Howell
(@RyanHowell20) reported
@JagexSupport I can’t login as I am trying to disable to Authenticator because I have a new phone however it won’t send an email to the registered email.
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Amethyst, Trans Sergal Extraordinaire 🏳️⚧️
(@AmethystSystem_) reported
@SpaceCanad 👾used physical games I've noticed are often cheaper than digital, my graphics card refuses to display runescape 3 correctly, the spyro trilogy kept crashing after a minute and I had to do fixes, all in all a lot of just... things not working totally right and $$$$$
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Ataman Punch
(@AtamanPunch) reported
@OldSchoolRS You ******* animals fix the ******* game Ahks and autoprayers everwhere ? this game is piece of shitt!!!!!!!!!!!!!!!!!!
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Addict
(@RemcoBourdeau) reported
@JagexSupport my game keeps freezing at very random times, i already cleared the cache, checked gpu drivers etc and it's still happening(OSRS) any ideas what the issue could be?
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Hop
(@enteredgyname1) reported
@PrezzaLeftHook @NLRG_ I'm gonna crash the OSRS runescape economy mmw
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Scotty B Adams
(@ScottyA44485408) reported
@JagexSupport I want to use the Name SoftCorePWNO/HardCorePWNO isnt this against the terms of service.
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tacymist
(@tacymist) reported
@JagexSupport You guys really need to invest more deeply in customer support. I shouldn't have to wait a day for a response on a third party website no less. Poor customer support has always been an issue for Jagex so I know it will never improve.
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Blackfisk210
(@blackfisk210) reported
@SnakeskinRag @OldSchoolRS Singles clans have a huge advantage. Solo players don’t enjoy getting spec swapped. Singles should be 1v1 full stop. I’m sorry but if this changes how you pk it’s because you were the problem
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Daniel Mroščák
(@DMroscak) reported
@JagexSupport I accidentally managed to unlink my google account and when i want to link it wants login rs email which i dont have so i cannot now play on tablet and phone only through steam but only via pc i also forgot to mention that following
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johnny kapri
(@JohnnyKapri) reported
@JagexSupport @Kristin54280174 I am having the same exact issue please help this is a bug on your end with multiple people experiencing the same issue, for some reason my registered accounts are becoming unregistered by jagex. I never changed registration after that and have proof as well if needed
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@OldSchoolRS Saddens me when I see the wilderness go even more in the direction of solo content. I don't want to pk without having people in discord to share the experience with. That is what's wrong with the current wilderness and that should be your focus on how to fix it.
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Bobby Loper
(@BobbyLoper5) reported
@JagexSupport Hi. Thank you. The link to disable the Authenticator says it sends me an email to my verified email, which my account doesn’t have, and requires me to sign in with my Authenticator if I would like to set up an email for my account. How can I fix this?
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Daniel Mroščák
(@DMroscak) reported
@JagexSupport No you dont understand i cant do it because i do not have set login email which i cannot do cus of unknown reasons checkout my screenshot i posted here to see the full problematics i am stucked i cant have the runelite
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SnakeskinRag
(@SnakeskinRag) reported
@blackfisk210 @OldSchoolRS This type of comment is exactly the problem, no offence. Is it nothing alike. We don’t pk multi because we don’t enjoy rag wars where people one item with a crystal bow over and over.
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meeww
(@ZcribblezXD) reported
@JagexSupport I was banned for macroing simply for using osbuddy. (A 3rd party client you have publicly said is allowed) Upon asking for support I was given no real appeal and no way to contact anyone about this.This service is ridiculous.
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party songs
(@PrinceDrak3) reported
@JagexSupport please add a mobile update to game client I had to delete old client due to issues loading and go to reinstall and the client had some changes ... Please offer an auto client update feature from play store #runescape even having to wait for redownload game is smooth
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banned from the movie theater
(@Male2Fujoshi) reported
you are praying for your enemies downfall, i am praying for the login to the runescape account i had when i was 8, as time progresses only i will thrive