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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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guobza
(@guobza1) reported
@JagexSupport Hello, I changed everything as possible, but someone knows my osrs login email... and someone is trying to steal my osrs account, would it be possible to change the osrs login gmail? that only I knew the gmail login
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Ohoto
(@Ohoto_Otanuk) reported
@JagexSupport Unfortunately yes. Near two weeks now. It started when you were doing maintenance on UK worlds a while back, but other players don't have my issue so it's a mystery to me.
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Roo K
(@RooK_OSRS) reported
@Wildyupdatewhen @OldSchoolRS Not all dev work can be done pre-release. Saying it is too late for ToA is what they want players to think because they cba putting in the time and work to fix it. They rather make quests for 5-10 players to replay.
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Elyot
(@FoxOutOfFocus) reported
@RuneScape I would love to, however the payment isn't going through on my card, and I don't want to use any other method. I needed it renewing this month after deciding to pay for it last year for the first time. It did save me money, yeah, but it's saving me even more by not working lol.
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Naaman
(@Naaman73333105) reported
@JagexSupport Hello JaGex Support, its not sending me emails to my hotmail account ACCOUNT RECOVERY You have been temporarily blocked from using this service. You have made too many attempts in too short a space of time. Try again in an hour.
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Queso Fresco
(@Que50Fr3Sco) reported
@JagexSupport Can you please help me? My account is locked. I changed the password via support but when I try to login it asks me for an authenticator, and when I try to disable it, it sends an email to someone else's address. Please help.
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John Farraj
(@drjayfaj) reported
@Darkz0ne89 @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to clifftech1 on Instagram, they are always there to help fix issues.
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Brandon Wood
(@brandonwoodcs) reported
@OldSchoolRS Please for the love of god fix the mobile chat bug.
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Bugfalls
(@Bugfalls1) reported
@JagexSupport I was told by this same Twitter, on September 10, that this is already a known issue. This is not a connection issue I can troubleshoot: it's an allegedly-known issue between y'all and Cricket Wireless
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Melvin
(@melvinn_sparks) reported
@Naaman73333105 @JagexSupport Hey, please read I really know how this may sound to you but getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them, I suggest you contact #kelvtoolz on instagram for support he got my issue resolved.
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Master🦅
(@OGaameer) reported
@RuneScape @RuneScape Good afternoon, I have a problem that I can't buy premier and this never happened to me. the only option that appears in the game is to buy 14 days membership. I have 42 bills to buy the premier and it doesn't show up...
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Maestro Hooks
(@HooksMaestro) reported
@JagexSupport can we do this through dm? im getting a ton of replies from scammers trying to take advantage of the very thing im having issues with
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Queso Fresco
(@Que50Fr3Sco) reported
@JagexSupport Ughhh you guys misunderstand! I can't login to change my registered email because it has an authenticator that is attached to someone else's email. Mt account is completely hijacked. I need someone to help me because none of the support options work for me.
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Maestro Hooks
(@HooksMaestro) reported
@JagexSupport no, not an issue with my security questions. this is a complicated issue with my entire account security. can we do this via dm? im getting alot of replies from scammers trying to take advantage of the very issue i need help with
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Oishfrenos
(@Oishfrenos2) reported
@HashtagFeeBread @JagexSupport Damn that's so unokay and and bad I'd suggest you message allenfixx on Instagram before it get worst, he can handle such issues.
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Derek Voss
(@skeeter3113) reported
@JagexSupport there has to be something. i have not used any software hardware anything to bot for me yet im getting in trouble for macroing/botting and it was just me clicking relentlessly, the 2nd one is still pending but i shouldnt have gotten the first or second one.
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Ceejay.
(@Ceejay60883065) reported
@mtedensEST @JagexSupport It's some kinda weird problem Message allenfixx on Instagram he's gonna tell you what's going on and he's gonna fix that for you
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SithisRS 🇺🇦
(@YourMuthr) reported
@DumbWhiteNick @J1mmyRS If I can run RuneScape independently of the firewall from a flashdrive on a Dell Optiplex in my school library, I really don't get what's wrong with y'all's computers to be having so many problems like this, but maybe it's time for an upgrade.
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Ohoto
(@Ohoto_Otanuk) reported
@JagexSupport For a week+, I have been unable to use Ger, UK, and Aus servers. Example: When quick hopping from US world to W311 it logs me, and I am sent to the login screen. If I try to manually log in, I get "Error connecting to server. Please try using a different world."
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Joseph Murphy
(@354Dforallicare) reported
@RuneScape Ohh look they added more buyable bankspace while constantly adding more items in the bloated bankspace as is, cute to charge us for the bloat you caused while still making subscription. Did you guys fix your ingame money system so that items aren't multitudes of MAX Cash stacks?
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Jeff Louk
(@Darkz0ne89) reported
@JagexSupport It's not that I need to recover the account its that its been banned during all the craziness of 06 when construction came out I think my account was linked to others being banned at the time due to a friend giving me items to celebrate his 99 construction no rules were broken
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Klāvs ;x
(@tiidzhh) reported
@JagexSupport Hello, is there a glitch happening after farm rework? unlocked "Speedy Growth" upgrade and suddenly I'm not recieving anymore favour. Am I missing something? Right before that everything was fine.
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Giannis SZN
(@JustAnother2k_G) reported
@JagexSupport I see the issue, I accidentally purchased a code, which I have now redeemed. Thank you
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Arash
(@ArashyNole) reported
@JagexSupport I can't login to my osrs account. I haven't logged in in 2-3 years. I still have the credit card I used for membership. Is there anyway I can recover this account?
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📀 📀 📀 you know what it is
(@jimmycarter7182) reported
@playlostark good job giving compensation for having servers worst than 2001 RuneScape only to take your game down and steal rewards back (but never to fix your broken servers that boot a player 3 times a day on avg)
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PhantomFoxy
(@PhantomFoxyRS) reported
@JagexSupport Fix your client issues. CONSTANTLY getting DEAD CLICKS.
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Simon Henshall
(@SimonHenshall) reported
@RebelNews_AU I learned far more about literature in games like Runescape than I ever did at high school. Technology isn't the problem; the illiterate teachers and journalists are the problem.
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Void
(@AVoidAdept) reported
@JagexSupport I'm currently unable to install the Runescape client on my Samsung Galaxy Tab A 10.1 (2019) tablet running Android 11 - Google Play claims it is "incompatible", despite the tablet meeting all requirements (OSRS' client is able to be installed without issue).
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Maestro Hooks
(@HooksMaestro) reported
@JagexSupport jagex if i thought i could solve this issue with an FAQ, it would have been done already. my account security has been shaken to the point i wont play the game until im CERTAIN it has been resolved. please help me through dm’s
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Rainas Najeeb
(@rainasnajeeb) reported
@urhere5 @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.