RuneScape status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (80%)
- Online Play (20%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
🍞 (@VelvetBanana69) reported@Squinttz @OldSchoolRS Imagine doing Soul Wars to begin with. What are you, a bot? Better yet, imagine having a dogshit 2 defence account and still begging for them to fix your mistakes months after it happened
-
RooK (@RooK_OSRS) reported@OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.
-
🌏 Destin (@_SimpleTimes) reported@J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.
-
Pripyat Adruzh (@Pripyat_Adruzh) reported@HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.
-
Dave (@NoFlexFults) reported@JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks
-
Luna🐾🐶 (@LunaEtAstrum) reported@OldSchoolRS will this fix the latency on the pride event launch this year
-
StoneyPotatoes (@stoneypotatoes_) reportedAnyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex
-
Deport Them All (@TheKragmeister) reported@BatCanary13 @Moustafo420 @OldSchoolRS Wilderness expansion not delivered, still. Buggy *** servers and events constantly DDoS'd. Child groomer/**** celebration events. Bots out the *** with no consequences. AHKers out the *** with no consequences. Constantly recycled material from RS3. This game is going down. :)
-
Lionedas (@LionedasTV) reported@osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on
-
Eldadelin Kantor (@EldadelinKantor) reported@RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.
-
ZigZagPower (@TheRealZZP) reported@JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?
-
Grove St (@Grove_St1) reported@gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.
-
Chao (@TheChaonaise) reported@JagexSupport @Jagex @OldSchoolRS Any chance you guys could tell me why I can't log in onto OSRS on my tablet? I click login, I login to Jagex. But when the OSRS app reopens. It still isn't logged in... Tried rebooting the app, reinstalling. everything. Nothing worked...
-
6nches (@6nchesTV) reported@OldSchoolRS Ya there is defo issues… cant alch or open clan chat without connection lost
-
Jordan Ranson (@jordanranson) reported@JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.
-
Harlequin of Nesessity (@IrreveriQuin) reported@JagexSupport @OldSchoolRS whats the recommended fix for the DC error "too many logins from your address?" should I stop buying bonds and playing multiple accounts? i did, but now i lose an entire round of wintertodt playing with my bf. we live together, can we not play together?
-
Fkgkgmg (@baldeggrs) reportedI can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport
-
Dave (@NoFlexFults) reported@OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?
-
Smitty (@smith1792) reported@Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.
-
fenix (@fenix_X0) reported@OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before
-
Mattlathrop (@Matt71617251) reported@JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.
-
Luke (@HyruleLuke) reported@OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update
-
Snomobile (@SnomobileRS) reportedWe run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport
-
RooK (@RooK_OSRS) reported@JagexGoblin @unclesolos @OldSchoolRS ToA is another issue. It is very difficult to jump into a team until you are familiar with the majority of invos. Would be nice if the board had a few standard presets of most common invos to make grouping require less customizing your playstyle.
-
Grazium (@Grazium_) reported@OldSchoolRS So about that fix...👉👈🤡
-
Will (@Forget_Sleep) reported@reysokas @youtooz @OldSchoolRS Mine came broken today
-
Seabass (@BassManQuick) reported@JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work
-
Hearte (@xHearte_) reported@OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)
-
Smitty (@smith1792) reported@Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.
-
Grok (@grok) reportedNo evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.