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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Online Play | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Total
(@CallMeTotal) reported
@JagexSupport #runescape Just reset my password on my account that’s been inactive for probably 2 years and now I receive an error logging in. I am blocked from account recovery for an hour as well.
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ellie
(@_elliecharlotte) reported
@JagexSupport Hi, my problem is I can't remember the password and the creation date. I'm not sure I ever changed the password and I never had a credit card linked to the account. I have other information but I have no way to provide it as my request is instantly denied
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Kevin Kelley II
(@KevinKelleyII) reported
@JagexSupport No problem! I was told by a friend that you all sometimes grant a last chance opportunity for some players that have been banned a long time ago. I guess that isn’t the case
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Lyle Von Strangle
(@Dizzy_IXI) reported
@skill_specs @OldSchoolRS How much content in game that is broken or dead jay? 🤔
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Paris
(@paris_jy) reported
@JagexAsh any reason as to why i cannot log in to runescape? I've been waiting about an hour or so now stuck with "too many login attempts"
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Patrick K
(@Forumscape) reported
@Asagron @RuneScape They should just list all the suggested items and make it happen, some fan service vs the missed years of Runefest isnt a bad start.
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Mod Ash
(@JagexAsh) reported
@UimOsrs I'm sorry to hear you can't access your email account. Assuming your email provider can't solve your email problem, you'd be welcome to ask our Support team for help with your RuneScape account - they're JagexSupport on this platform.
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jeroenosrs
(@herdersemosrs) reported
Hi @JagexAsh Hi @JagexSupport I play on a desktop, laptop and mobile on my apple tablet. When i play mobile and with much people (gotr) or tob (when i have much nylos in tge room), my runescape application get stuck and i have to restart it. How can i fix this please?
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alucardoceanic
(@alucardoceanic) reported
@DreamPCcustom Runescape every disconnect was cutting out of my levelling up time.
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moon
(@moon_devan) reported
@JagexSupport All do respect but they didn’t really investigate then because I traded a friend/clanmate a DHCB for his slayer task, then he traded it back to me an hour later, then I got banned for RWT. I’m in a large clan and many have said this is a huge problem in the game right now
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Niallwilford
(@Niallwilford1) reported
@JagexSupport I've tried to login to my account yesterday, with great shock it said Ive been banned!!! I've had this account for around 15 years!! I need some help in getting this sorted. can someone contact me asap please.
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joshua redcliffe
(@mizar25) reported
@OldSchoolRS FIX THE ******* REWARD SYSTEM IM 800 DRY ON NEEDLE, PUT IT IN THE SHOP YOU ABSOLTE MONKEYS
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Oostemaat
(@oostemaat) reported
@JagexSupport Is account recovery gone? i have login info but i dont have access to the email anymore and acc is locked. I tried the appeal but it says it needs to send to that email of acc i cant access. There used to be a appeal where you entered info but cant find that anymore
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Charles Bayless
(@CharlesBayles12) reported
@JagexSupport @Jagex so I finally figured out why I keep getting hit with a ban, someone has access to my account apparently somewhere I tried logging in last night & it said account was still logged in, I figured game issues I'd try again in AM. banned this morning wiping PC now
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Ch3v
(@ThisIsChev) reported
Somedays I miss Runescape, but after the way they handled my unbanning and then just ghosting me when I had billing issues? 15 years for nothing. (Yes I'm still peeved at losing my protected pricing) @JagexSupport
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Amanda Btw
(@briarrrra) reported
@OldSchoolRS Please fix farming contracts on mobile. It is currently impossible to get a new contract , the app will just freeze or not take a new when one you talk to guild master Jane
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Homes
(@homeli64) reported
@I_Wilson4 @JagexSupport I had the same issue last week, I tried reaching out to support team, but gave me no response, I was referred to TONY_NETT on Instagram, they're 100% safe and legit they helped me out successfully, will suggest you reach out to them for help His phone number; (989) 318-3160
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Skill Specs 🐍
(@skill_specs) reported
Man I just look at the things Jagex do and it makes me sad Why did the nex drops need to be made more common? we finally had a expensive godsword. Why did we have a goblin quest before a Deadman tournament and rerun? Fix the **** we have before adding more **** plz @OldSchoolRS
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Total
(@CallMeTotal) reported
@JagexSupport #runescape Reset my account password after a few years of inactivity and now I’m getting errors trying to login. Help me so I can give you my money again!
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Arshad Neo
(@ArshadNeo2) reported
@kool_taher @RuneScape How many years u may play but botting is a serious crime so banning u is not there issue man its totally ur fault to do botting
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Nikki Williams
(@whoisnikkiwilli) reported
@tehcubsfan @Valkyrae @RuneScape Smart, but I tried that once, and I got in trouble. RIP 🪦 my freedom
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Fluorine
(@Fluorin68) reported
@JagexSupport None of that helped. I can't even login to the official website because it says "my password or username was incorrect", even though I changed it successfully today.
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Freda Selbye
(@FredaSelbye) reported
@RasfadsA @JagexSupport Ill advice you reach out to metahacksupport on instagra m for immediate assistance before it’s to late, they were able to resolve my issue when I needed to get back to my acct.
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DavidKIG
(@KigDavid) reported
@JagexSupport I will tyvm just think the fingerprint would help with situations like this because they keep trying but doubt they will get in since I have authenticator on. But, think it would solve problems like this if fingerprint was asked for when someone tries to change a password.
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DavidKIG
(@KigDavid) reported
@JagexSupport someone has been trying to hack my account on Rs3 but they haven't succeeded I just know they are trying since I have got like 10 password change request emails recently. Can I pay more to update account security to include fingerprints to solve this problem? Thanks
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Torva
(@Torvamine) reported
@skill_specs @OldSchoolRS Just look at what they have done to pvp, the company is just beyond clueless. Also let's not forget that every DMM had an issue : )
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Sheisty
(@Sheisty3727913) reported
@OldSchoolRS MOST BROKEN GAME IN THE ENTIRE WORLD
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JonoC
(@ByTheCormorants) reported
@skill_specs @OldSchoolRS The people that make deadman rerun possible, that were working to protect the network against ddos and other issues aren't the same people that knocked out an already half completed goblin quest. I know that might blow your mind but jfc dude.
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Fluorine
(@Fluorin68) reported
@JagexSupport hello, I can't access my account in any way. When I try to log in to Runescape Launcher, it gives the message "too many login attempts from your address". When I try to log in to the website, it asks to enter the autheticator code, and after I do, it says 1/2
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(Debut soon) Lewd VTuber Yeefi🔞🐍💕
(@Yeefi) reported
@badgeimusP Pretty much. XD You are not allowed to promote inciting intentional harm. Hell, you can get in trouble on runescape for making a death threat.