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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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AnonymousOSRS
(@OsrsAnonymous) reported
@OldSchoolRS this is actually such a huge slap in the face of runescape players. you just keep releasing things without fix ****. No account security, no fixed client, pvp updates what are those. You bite off more than you can choose all the time stop updates for 2 months and do what we ask!
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Dario
(@OSRSdario) reported
@JagexSupport hello since error 15 i cant login for already a week so i would like to ask you if you can change my name for me?? then i can finaly play again can you pelase do that? my name on osrs was speeddrug idc what anme u make i would be very pleased
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Lvl 15
(@Osrs_Lvl_15) reported
@JagexHelpSamo @JagexSupport Cant login with my normaal credentials and the new Password
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justin sarver
(@bubbysarver) reported
@saddthug @JagexSupport @JagexAsh I am having the same problem with my account, which is currently banned. Maybe it has something to do with that not sure, but I would just like to set my authenticator up and get my account back.
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VRAM
(@DamnVram) reported
@JagexSupport purchased membership, while logged out, even have the confirmation email, still not allowing me to log into members world. tried reloading client several times, not sure if glitch or just need to wait a few.
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Mr Nino
(@MrNino_Rs) reported
@bluetifae @RuneScape I'm still waiting to hear back about the client issues I been having it's been about a week now, since I told them what was wrong they replied but nothing else since to update me or anyone else
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Slyish_Ninj447
(@Ninj447) reported
Hi, I recently downloaded osrs on steam and I had an option to link an existing account or login with steam. After choosing the existing account option, it put me onto the tutorial island & I've lost everything from my account that I previously had before steam. @JagexSupport
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ShamSavior
(@ShamSavior) reported
@LeviL616 @Frosty_mage @OldSchoolRS Again, judging from these comments, you've never worked in game dev lol. There's a lot more that goes on outside of "Hey guys, drop what you're doing, this content creator says we need to fix ____". And they've made reference to a lot of the issues you've outlined recently.
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Frosty
(@Frosty_mage) reported
@LeviL616 @OldSchoolRS What are the problems with the updated content? The original had issues where it would be automatically worth it to drop what you're doing, but this isn't. It's safely ignorable but fun for casual play.
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Austin Bristyan
(@austinbristyan) reported
@JagexSupport My account was banned while it was in use from another person who hacked my account. I’m having trouble appealing this ban on your website. Is there someone I can speak to?
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justin sarver
(@bubbysarver) reported
@OldSchoolRS Thanks for the advice, but I don't think I will trust anyone to handle this issue except an official RuneScape employee. I would just like to speak with someone from the service department.
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Leave Eye
(@LeviL616) reported
@ShamSavior @Frosty_mage @OldSchoolRS I am not a game dev, never been involved with anything similar and more have I claimed to be. So to have a problem or disagreement with how things are handled or presented in a game in which things are POLLED, I can't voice my opinion because I'm not a qualified dev?
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Arisugawa
(@ArisugawaRS) reported
@JagexAsh @Steam @OldSchoolRS Also the Games Zone from the soul war poll too plz. It passes and I need my GE runelink fix
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Robin van Zanten
(@itsrobinn97) reported
@JagexSupport For the second time this year my account has been banned for macroing. the first ban was a 2 day temp ban which i appealed and got rejnow only 2-3 week later i'm banned again? this so-called bot busting system is not working properly, i can't even see the evidence
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Stephanie turner
(@Cutesteph12) reported
@AlexGoodheart5 @JagexSupport I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_sec12
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LunchboxLogic
(@LunchboxLogicYT) reported
@JagexHelpElf @JagexSupport Yeah, I realised that was the problem, I managed create a fresh email address for it as it didn't have one set, got in and unlinked it! cheers :)
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Swifty
(@SwiftPunch1) reported
@JagexSupport Hey I need Mobile help, after the recent update my app crashes as soon as I login every single time. I have tried completely uninstalling the app and reinstalling, restarting my phone. My friend with the same phone has no problems. Galaxy note 20 ultra.
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Lvl 15
(@Osrs_Lvl_15) reported
@JagexHelpSamo @JagexSupport New mail new Password but cant login
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hunter
(@cannibalcrossx) reported
@JagexSupport hi i’m having issues with RS3, I keep getting randomly disconnected and I cant seem to fix the issue, i’ve uninstalled the client, did network tests, everything and nothing really seems to work
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Brewtho
(@Brewtho1) reported
@JagexSupport Hello I’ve been trying to recover my account for some while now I have the login Pass which hasn’t changed ect but authenticator is lost aswell as old email. I have some proof but no luck with recovery, Any recommendations Thank you
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Jaimie
(@xjxrs) reported
@JagexSupport my cpu runs at 50% when i lobby since the update (normally runs at 3%) clearing the cache didnt help pls fix this
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Alex
(@Alexandra__cat) reported
@austinbristyan @JagexSupport If you're having troubles on your account, Just kindly send a Dm to @CSSHACKERZ ON INSTAGRAM right away to get the issue resolved.
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Otje
(@Outmane67258149) reported
@OldSchoolRS So i have been trying to recover my first osrs account today. Got my appeal denied twice. Forums arent helping either. It got hijacked by the way. Back in the day when i was just a child. I got the original login but the hijacker put a authenticator on it. Can you guys help me?
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Claire Winston
(@ClaireWinston7) reported
@JagexSupport Hello! Today I tried logging into an alt account that I hadn’t logged into a while. When I tried I got a message saying the account was banned, when I went to the site it asked for Authenticator code but I didn’t enable an Authenticator. I had to disable it to login
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Brig
(@CapnBrigantia) reported
@JagexAllstar @RuneScape It's the login screen, isn't it?
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joseph faraj
(@josephfaraj4) reported
@JagexSupport @JagexAsh hello there um my friend just got a bond and redeemed it but after using it, it was still in his pouch (he isn't sure if he had 1 already) so he is scared it is a glitch and he could get banned for that so he asked me to contact you to verify that ty!
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KNGA Avain Of War
(@AvainHarsh) reported
@JagexSupport any chance of you guys looking into why your nxt/stream client is always freezing? a lot of people have this issue
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Baby Mona
(@monipalooza) reported
I signed up for a membership on runescape and forgot my login and now I think I have to cancel my whole card OPE
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FEAR OF GOD
(@taofee10) reported
@carlo_cabusas @JagexSupport I felt down when I had this issue with my account, I contacted Jagex but I got no replies. Someone recommended unihacktools on Instagram to recover my account and fortunately he recovered my account very fast. He’s fast and reliable 💯💯
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justin sarver
(@bubbysarver) reported
@JagexSupport I just put in an Appel my ban. I have been asking how to contact someone about this issue and was referred here. I just got back one hijacked account. Everything was gone.Has been used to bot from hackers.I would just like my other account back. Thank you.