RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/13/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (27%)

    Online Play (27%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • nyaitsuu Lee ♞ (@nyaitsuu) reported

    i love how woodcutting in runescape is so slow youre likely to disconnect from inactivity just training it normally. like nope sorry still here. just goin to town on this magic tree

  • Tammy_30Bgii Timeless (@Tammy_30Bgii) reported

    @Lukas22792127 @JagexSupport Text @kawasandistro now to fix or recover your account immediately

  • brenaegreer1 brenaegreer1 (@brenaegreer1) reported

    @colefandale @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • joshb67853942 joshb (@joshb67853942) reported

    @JagexSupport And it's not forgotten login it's forgotten linked email

  • Orihchi Oritoke (@Orihchi) reported

    @cj_strick89 @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago

  • Stickman_Hero Stickman, The Normal Stickian (@Stickman_Hero) reported

    @DevilShoesOnSon @DamienThornUK @RuneScape I did read the news post, it only applies to the people within the fresh start worlds. It won't transfer to the main game after this is over due to the mechanic of it not working in the main game.

  • YourMuthr SithisRS 🇺🇦 (@YourMuthr) reported

    @CrummyJoker @RuneScape Yes? That's the basis of the problem, yes. What are you confused about?

  • MediaSheeple Media Sheeple (@MediaSheeple) reported

    @OldSchoolRS So when do you guys plan on addressing the population lag that we get when there are 500+ people to a world? You bring new content into the game in hopes of bringing in new players when your servers can barely handle the ones already playing...

  • jaredfrancesco ` (@jaredfrancesco) reported

    need help w ping issues, bad routing @JagexSupport

  • master1skill Master1skill1 (@master1skill) reported

    @JagexSupport I have a big problem, i crashed yesterday my phone with all my Auth, my mail addresses are safed with microsoft auth too. Any idears how i get back in my account? ty for the help

  • TempBliss_pubg tristan (@TempBliss_pubg) reported

    @OldSchoolRS voting no. anyone dumb enough to vote yes to any pvp update when the pvp community continues to ddos tournaments to win $ clearly does not care about the game. jagex needs to stop letting the pvp community get away with that bullshit. delete pvp entirely until they learn.

  • AblanSaray saray ablan (@AblanSaray) reported

    @JagexSupport #osrs help me please... This morning I got a message that my account is disabled, I want an explanation, I've never done anything wrong, I want them to fix that for me

  • albert_okonor32 Moisés Alberto B.C. (@albert_okonor32) reported

    @OldSchoolRS @JagexSupport translates into those of us who play on mobile phones are going to have problems for sure, those of Android go looking for a previous version if it gives them problems and those of IOS then Reinstall. in case of problems or faults.

  • KaziimiR_ Dean (@KaziimiR_) reported

    @Greensoup91 @Leg1oNcs @LatelyCS Unfortunately not, in the passed there were a number of false bans that got over turned, but in this instance, it's probably some form of smoke glitch or cheats he was using. Previously auto clickers for games such as Runescape got people banned. But these were well known people

  • Dannyhondaek Danny (@Dannyhondaek) reported

    @fatboyslimxxx @JagexSupport Same problem here.. never played osrs and banned for unauthorised client minor… but only use the game client.. they dont have anything to say.. they wont help us.. or look at the problem they have with them own software…

  • Sean92437953 Sean (@Sean92437953) reported

    @JagexSupport No wonder why your customer base is fading away. Your appeal system is shocking. All the subscription money over the last 13 years to your company and you just ban them without having a human conversation to discuss the matter? Your customer service is non existent!

  • laCour94403842 la Cour (@laCour94403842) reported

    @JagexAsh @JagexSupport I can't seem to login on mobile, when i authenticate, it just says try again later. Is there currently issues with mobile?

  • Bagelbau5 Jesse Bagels (@Bagelbau5) reported

    @JagexSupport I made a typo ( phone autocorrect) in my 1 day ban appeal. I am concerned that it may lead to a harsher ban or reinstatement. Is there any way to edit this error? RSN: Bagel_X

  • mr_d_flynn Jarl Flynn (@mr_d_flynn) reported

    @JagexSupport Plz fix the 1 fps issue at MLM for mobile client

  • veeFPS vee (@veeFPS) reported

    @OldSchoolRS This is going to have the same problems as Rev cave. Clans are just going to control whole worlds and mass the bosses while likely rwting and bringing a bunch of gold into the game

  • boizydan1 Max Jackson (@boizydan1) reported

    @Lukas22792127 @JagexSupport I'm sorry about that I have similar issue like this but with the help of ben_hack88 on Instagram I was able to get mine again.

  • Blpggg Alexander Krzycki (@Blpggg) reported

    It is a unauthorized client minor ban. I believe the majority of these to be a mistake as it seems like a strange influx of this issue over time. I personally only used Runelite/Osbuddy in the past. - Sheep G is the RSN for mine that was affected. @JagexSupport

  • sebbytaylor12 Sbebsatianal (@sebbytaylor12) reported

    @RuneScape Please keep this separate from the normal game - a new economy would be cool but transferring all that over to the rest of the game will just cause so much more problems.

  • nY1jmzuOLv David Pollitt (@nY1jmzuOLv) reported

    @ElderRain @JagexSupport Had exactly same issues but am still forever grateful to SPY.RIGHT on I.G who help me recover my account within few minutes message him now on SPY.RIGHT His the best he can fix this.

  • BunnnyReaper Bunny Reaper (@BunnnyReaper) reported

    @OldSchoolRS Hope this fixes the extra crashing on mobile… teleports make me crash an then I login an says I haven’t logged out from my previous session >_> can’t play mass world games like wt/trawler,gotr,tempoross an probably more just haven’t attempted yet

  • CANDYSPARROWS candy (@CANDYSPARROWS) reported

    @RooMustDie @OldSchoolRS Hey Google, how do I ddos a whole country?

  • john_steav steav john (@john_steav) reported

    @AblanSaray @JagexSupport I’ll suggest you reach out to litetoolx via Instagram he'll fix it immediately.

  • modashismydad 🌞Summer of VERF IS A RACIST🏝️ (@modashismydad) reported

    @OldSchoolRS @JagexKieren @JagexAyiza fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers fix the login servers

  • colefandale Cole Fandale (@colefandale) reported

    Hey @JagexSupport I’ve lost my authenticator codes due to getting a new phone but after requesting multiple emails to disable the authenticator I’ve not received any emails and the links on the support section just prompt me to login (for which I can’t do w/o the codes), ideas?

  • CrummyJoker Crummy Joker (@CrummyJoker) reported

    @YourMuthr @RuneScape So if ya couldn't take the account as is from the server and it worked like leagues, you wouldn't have a problem with it?