RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/15/2026 15:00

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (27%)

    Online Play (27%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • PonderLifeGamin Ponder Life (@PonderLifeGamin) reported

    @JagexSupport So even though the game glitched and deleted my items they can't be returned if after investigation you see there was in fact a glitch?

  • smithmohanty0 smith (@smithmohanty0) reported

    @ProductiveWeb @JagexSupport @JModkieren Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • Glenn02379480 Glenn (@Glenn02379480) reported

    @OldSchoolRS Another update that is full of bugs! Another cash grab by jagex...FIX THE GAME YOU DOGSHIT COMPANY!! BRING BACK BH1 fix your laggy servers!!

  • OnePuffWonder1 OnePuffWonder (@OnePuffWonder1) reported

    @OldSchoolRS How many died to the tutorial island glitch?

  • Ange_O Angela O (💉💉 + 😷) (@Ange_O) reported

    @DarknessBrad @RuneScape Having the same issue.

  • RyanOrlando11 Ryan Orlando (@RyanOrlando11) reported

    @JagexSupport I tried to change the associated e-mail with the account via the form on the website and all y'all did was lock it and say you would e-mail me on the main e-mail which is of course not possible. So my first issue was being unable to add an authenticator.

  • MoutDean Dean (@MoutDean) reported

    @OldSchoolRS When are you guys actully going to fix the servers..? Legit can't do anything due to it being ******* laggy.. Lagex please hurry up and fix your ****

  • fathy_elmasry_1 jax f2p (@fathy_elmasry_1) reported

    @OldSchoolRS The problem has been resolved, thank you

  • minipinkturtle holly (@minipinkturtle) reported

    @OldSchoolRS My mobile literally crashed and when it reloaded I was dead. I wasn’t even being attacked by anything before the crash 🙄 please revert the life back! I put a ticket in 😭

  • Poorbuy Poorboy (@Poorbuy) reported

    31 hours streaming yesterday, 25 of which was nonstop Oldschool RuneScape lmao. Total time awake: 40/41 hours, literally could have went more no problem, never not been tired like that.

  • legendkiller855 bradley bledsoe (@legendkiller855) reported

    @OldSchoolRS Nice try but still broken

  • RyanOrlando11 Ryan Orlando (@RyanOrlando11) reported

    @JagexHelpFrost @JagexSupport Hi, I've already done this. The issue is that even on this form the e-mail that you say you will e-mail me on is still the one I don't have access to. It occurred to me that I may have filled the form out incorrectly the first time but it doesn't seem to have a spot ...

  • mommajomkg JP (@mommajomkg) reported

    @JagexSupport are log in servers down? I cannot log in from any device. Error connecting to server. Checked internet connection, restarted computer. Mobile is not connecting either.

  • JackEllis Jack Ellis (@JackEllis) reported

    @mijustin I’m lost now, I thought you were talking about the concept of ownership, which is solved by the lazy lions ToS (I believe). I haven’t the first clue about the macro issues with NFTs. In terms of value, NFTs are RuneScape party hats.

  • ecarge_15 grace_pasion (@ecarge_15) reported

    @Adwrightt @JagexSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • SaiSolutionsPy Sai (@SaiSolutionsPy) reported

    @OldSchoolRS Hello friends. I would like to inform you players are unable to login to your website or mobile app.

  • md_zabs Joe Clark (@md_zabs) reported

    @Matheus65179647 @JagexSupport Mine was banned too but ALEN_TECH on Instagram got me unbanned he's a pro on unban service

  • Maxhican Maxh (@Maxhican) reported

    @OldSchoolRS I CANT LOGIN! RUNELITE AND THE REG CLIENT FREEZES RIGHT AFTER LOGGING IN! HELP!

  • GradualFear Tyler Bowman (@GradualFear) reported

    @JagexSupport Im having an issue with my membership

  • JasonVo65539740 JasonVorhees (@JasonVo65539740) reported

    @JagexSupport as i need customer service emails, all of a sudden im not receiving emails from you. i receive emails from everyone else even jagex until it comes to this matter. i dont understand why its so hard to push a email through.

  • dandanwardle Dan Wardle (@dandanwardle) reported

    @JagexHelpFrost @JagexSupport Yes - slightly. I had just assumed that it had linked the accounts as my google account is also the OSRS login, but the name was unavailable in RS3.

  • ElsaGislason Elsa Gislason (@ElsaGislason) reported

    @Flexzillaa @JagexSupport I recommend @bren_Solution he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed

  • A_idenm8 Aidenm8 (@A_idenm8) reported

    @Auzman466 @OldSchoolRS I mean, this is the third hot fix for major bugs. Been in development for two years. Kinda disgusting imo.

  • ecarge_15 grace_pasion (@ecarge_15) reported

    @justin33901955 @JagexSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • ElsaGislason Elsa Gislason (@ElsaGislason) reported

    @GuccixLV1 @JagexSupport I recommend @bren_Solution he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed

  • Matias93641675 Matias (@Matias93641675) reported

    @OldSchoolRS fix mobile ya nonces

  • spart4nm4n Spart4nm4n (@spart4nm4n) reported

    @JagexAsh who do I contact about an app error... I'm not able to connect to the server on old school RuneScape mobile app. It was working right before the last update. I'm connected to wifi and mobile data as well. It was working yesterday.

  • Mutated_AG Andrew (@Mutated_AG) reported

    @Jagex @RuneScape Noone FKING wants mobile jagex or gives a signle FCK ALLLL it bring is more BEGGERS. We want resolution on the horrific DMM tourny that you absolutely botched. Hours on hours and daysss of absolute strenuous work to get the best of the best for me to FCKING LAG OUT. FCK YOU JAGEX

  • PonderLifeGamin Ponder Life (@PonderLifeGamin) reported

    @JagexSupport What limitations exist between rs3 and osrs that doesn't allow for items returning due to your games glitch like that's actually annoying. Its not like i have a bank to deposit rune in and poh doesn't allow defenders either so all the wrok and supplies used go to waste along w my

  • Spyed2 Spyed (@Spyed2) reported

    @JagexSupport Hi.. part of the bug is the fact I can't use interfaces in game, or pretty much do anything for that matter... My accounts (all 3) are completely broken on every client I've tried the official and runelite