RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (100%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Cuernavaca	Sign in	8 days ago
Pristina	Sign in	5 months ago
Drammen	Sign in	5 months ago
Avondale	Sign in	5 months ago
Sussex	Online Play	5 months ago
Cuijk	Sign in	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ZigZagPower (@TheRealZZP) reported 12 seconds ago

  @JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?

• 
  Antique (@OGAntique) reported 3 minutes ago

  @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

• 
  jim smith (@mcart49014) reported 4 minutes ago

  @JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it

• 
  RooK (@RooK_OSRS) reported 8 minutes ago

  @heboxjongeRS @OldSchoolRS Weird changes. The biggest issues in this room were *** phase and shadow hp/def scaling at high invos and they left shadows untouched. DPS checks are horribly unenjoyable, but Jagex instead just decided to lower the skill ceiling in the room.

• 
  Dhargash (@Dhargash) reported 11 minutes ago

  @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

• 
  CannibalPieDemon (@CanibalPieDemon) reported 11 minutes ago

  @JagexSupport Hey i recovered a character after years of not playing on rs3. and im trying to do the broken home quest and it is Completely broken, i have no way to reset it or complete puzzles or the entire quest to the beginning and i cant do anything. Can i reset it?

• 
  I Need 1M (@INeed7M) reported 15 minutes ago

  @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

• 
  Macca (@LifeOfMacca) reported 16 minutes ago

  .@Jagex @JagexSupport Why, when you have asked my to migrate my account to a Jagex account, have you created a whole new *** account for me? I did not ask you to do this. Fix this.

• 
  David @ Japan! (@1davidj) reported 16 minutes ago

  @OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?

• 
  JB 22 (@JBellingham22) reported 18 minutes ago

  @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

• 
  chris (@dondon7171717) reported 26 minutes ago

  @abdulla77783475 @OldSchoolRS thats like me finding a tbow dupe bug and complaining when they fix it lol, the contract states he is only weak to crush for a reason, to get you to melee it for the challenge, dont like it, stick to wintertodt.

• 
  CrudeBunny (@Samyazas) reported 28 minutes ago

  @JagexSupport @OldSchoolRS the blood moon rises final fights cool and all but if you have even a second of internet problems it’s done supper annoying and not of the user controller but heavily preventive of purpose of a quest boss. Like it’s a one time boss why is it so hard??

• 
  Cursed (@earthshapedt0mb) reported 29 minutes ago

  @RSDragonwilds @JagexSupport The Tzhaar-Ket-Om is still glitched and unusable on my server. I've submitted a bug report with a video showing the glitch and got no response.

• 
  Snomobile (@SnomobileRS) reported 31 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  David @ Japan! (@1davidj) reported 32 minutes ago

  @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

• 
  Embrees (@EmbreesBurner) reported 33 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Derek/Spnd/p0op5 (@p0op5_OSRS) reported 34 minutes ago

  @OldSchoolRS 1 week to fix the Pride cancellation mistake

• 
  Rusty Shackleford (@rectalgrease) reported 35 minutes ago

  @OldSchoolRS Cheating/DDoS cringe aside, rampart sigil made the whole finale pretty boring. High chance specs hit 0s off prayer, team with the most food just rags in an outlast setup. No veng trinket is dumb, we WANT to see KOs. They shouldn't be a rarity.

• 
  M^2 (@Blanc310) reported 39 minutes ago

  @OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.

• 
  Dhargash (@Dhargash) reported 40 minutes ago

  @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

• 
  VVBald (@VVBald) reported 41 minutes ago

  @OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?

• 
  Iron_Lord (@TheIronLord) reported 42 minutes ago

  I'ma be honest @JagexSupport @JagexAsh not being able to hotkey prayers in OSRS as a disabled person with neurological issues and being told I'll be banned for making the game more accessible to myself is kind of **** and y'all should fix that. I can't "2 tick" and all that in rs3 either and I will 100 use my mouse in the way it's intended and program it to spam the clicks for me. If y'all ban me for making a game accessible that I've played for over 20 years then **** it.

• 
  Fkgkgmg (@baldeggrs) reported 42 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  Hypaholic (@Hypaholic) reported 43 minutes ago

  @JagexSupport have been solid for me recently, Really fast and helpful with account recovery especially my old accounts i've tried to login and have been hijacked and banned

• 
  Deport Them All (@TheKragmeister) reported 44 minutes ago

  @BatCanary13 @Moustafo420 @OldSchoolRS Wilderness expansion not delivered, still. Buggy *** servers and events constantly DDoS'd. Child groomer/**** celebration events. Bots out the *** with no consequences. AHKers out the *** with no consequences. Constantly recycled material from RS3. This game is going down. :)

• 
  Fkgkgmg (@baldeggrs) reported 47 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  Mike Oxlong (@MikeOxlong1973) reported 48 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  🌏 Destin (@_SimpleTimes) reported 53 minutes ago

  @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

• 
  jim smith (@mcart49014) reported 53 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  Jingles🎷🦣 (@JingIesss) reported 59 minutes ago

  @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them