RuneScape status: server issues and outage reports
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Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (77%)
- Online Play (8%)
- Glitches (8%)
- Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pristina
|
Sign in | 19 days ago |
 Drammen
|
Sign in | 27 days ago |
 Avondale
|
Sign in | 1 month ago |
|
Sussex
|
Online Play | 1 month ago |
 Cuijk
|
Sign in | 1 month ago |
|
New York City
|
Sign in | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mootus (@osrsmaxxingg) reportedThorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport
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Luna🐾🐶 (@LunaEtAstrum) reported@OldSchoolRS will this fix the latency on the pride event launch this year
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Seabass (@BassManQuick) reported@JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work
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Sugar Beard (@SirSugarBeard) reported@JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?
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abdullah rashid (@abdulla77783475) reported@dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.
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Destin Holland (@DestinHolland) reported@Valliance_ @viaxtina @OldSchoolRS i think their issue isn’t about the difficulty of nex but the time it takes to get it. nex is a long grind, people are walking out with full oath plate in a week. i wouldn’t mind oathplate being a longer grind since the boss is fun but also think inq/torva shouldn’t take so long
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🍞 (@VelvetBanana69) reported@OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon
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BaitFaceGames (@BaitFaceGames) reported@JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating
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Desper (@Desper_RS) reported@OldSchoolRS deploy a fix to the US servers
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Grazium (@Grazium_) reported@OldSchoolRS So about that fix...👉👈🤡
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Dave (@NoFlexFults) reported@OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?
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M^2 (@Blanc310) reported@OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.
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Dainius (@Bernelis88) reported@JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!
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HeadingToMars (@HeadingTooMars) reported@RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you
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David (@David77562670) reported@viaxtina @OldSchoolRS If they nerf oathplate - it should be removed from the game, because it's literally just Bandos at that point. Torva is only as expensive as it is, because its absurdly rare from a boss nobody wants to do other than bots / gold farmers. Address the real issue - Nex.
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Mandrue (@Mandrue) reported@tom_osrs @OldSchoolRS @JagexHusky Oh I hadn’t read the blog when I commented above! It was nice reading that Husky said pretty much the same thing. As for the playtime cap, I get that that would fix account sharing, but I worry that it would also turn the league into a speed run. The need to alt tasks (especially…
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David @ Japan! (@1davidj) reported@OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?
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Mr.***** (@CrabIsMeat) reported@OldSchoolRS Why isnt this polled? Honestly, pride items and references should be polled. Same with every other yearly event. If enough people vote yes, then there is no issue with pride. Polls should be used more often.
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Nems (@vNemss) reported@JagexSupport @behemethnews My max account got hacked! I took a bit of a break after remaxing, when i tried login back in a few days after my account was disabled, tried recovery but didn’t work none of my emails have accounts to them… lost 3 other accounts that were on launcher
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Valliance (@Valliance_) reported@smith1792 @OtherFish_ @OldSchoolRS i dont care much for gpscape preservation from my end, so i won't speak on that. but torva's value reflects a supply issue, because the boss is not liked widely. also demand changes these prices. it was giga BiS. Nothing beat it for offense or even def. So it was giga valued.
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AnyScapers? (@anyscapers) reported@A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!
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Mudkip (@Cylis_x) reported@OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well
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Danilo (@Da_nilo653) reported@chrispettus9 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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David @ Japan! (@1davidj) reported@Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much
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willCodeForFood‼️ (@LuboValkov) reportedHey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.
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Alan Wagener (@AlanWagener) reported@swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.
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Lionedas (@LionedasTV) reported@osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on
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Joey is (@verdorren) reported@Ander_Mander @OldSchoolRS I’m sorry you feel that way, Andermonk-kun. Would a Japanese wife fix your troubles?
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wangush mash (@wangushm) reported@arro34177391 @JagexSupport Same thing happen to me and I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to melvix_cybertech on Instagram by a friend and they help me fix my account back
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Livvyyapperz (@LivvyPersonals) reported@xdroflhaha @einrodd @OldSchoolRS I don't play runescape anymore :) Also even if I did, and if I didn't have a single 99, it still wouldn't change the fact that you're a little crybaby snowflake triggered over rainbows. That's a you problem.