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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Dirtyson
(@Bjoerun_) reported
@RuneScape 'fixes' across the game, would not per se say its a good fix, since you broke more then what got fixed...
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Niles 😷
(@justlichthings) reported
@JagexSupport Why is my only only option of fixing this to login into my old twitter and scream for help?? The support center is NOT helping me here, give me someone to talk to
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Jonathon Jayes
(@JonoJayes) reported
@RuneScape Please can you kindly now look into the P4 Raksha client crash issue!? this has happened to me 4 times in the last 2 days and cost me 15m...unable to log in for 3 hours and now this?
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Leon Harkemaa
(@leonnz0r) reported
@JagexSupport can you guys please fix Fairytale part 2 hideout teleport? wont work at all, whatever i do. (Rs3)
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Chris
(@RoiChrisY) reported
@JagexSupport is there anyway I can request a help ticket? I’ve had constant client crashes since the update yesterday, usually when pvming. I don’t get a crash message or anything, the client just closes. I’ve cleared all the caches and done the other stuff you recommend on help
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ツ
(@MartinniBang) reported
@JagexSupport Can you help me with my issue on rs
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Robert crocker
(@UsmcHIlife) reported
@JagexSupport I will continue to tag you everyday until I can get actually help from someone and help me fix an issue that I never did.
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RiceCup 米神
(@AsianRiceCup) reported
@BillyJo39364800 @HydroElectricTV @OldSchoolRS nah u def havent, u r complaining over something that isnt even that big of a problem. bp aftr nerf will still do great on normal vasa.
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Elvisshassan
(@EmilGunnarsson1) reported
@RuneScape Can u respond? CAN U FIX THE CLIENT CRASHES???????????????????????????????????????????????
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Niles 😷
(@justlichthings) reported
@JagexSupport I'm serious, I need to talk to someone about this issue. I work 8pm CST but who can I get ahold of to fix this???
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Tailim
(@TaiwoAlimat2) reported
@Jstromberg71 @JagexSupport I was also having this issue with my account i tried to reach them they were not helping but thank goodness I met jaketools on Instagram they helped me in retrieving my account
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Moofspartan
(@moofspartan) reported
@JagexSupport hi! Couldn’t help but notice I haven’t heard back about my account recovery! Uh oh! Maybe a problem on your end?
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Leave Eye
(@LeviL616) reported
@LoyalOSRS @OldSchoolRS @JagexAyiza Nerfing monsters, along side equipment to me just seems they didn't work it out properly and are now trying to over correct. What's to say, with so many changes the games not broken more?
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shaun
(@madbobby12) reported
@JagexSupport so still no update on fixing attempt log in issues sound about right and adding more useless update still rocking that when you suppose to be fixing the old one
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half awake
(@half_rs) reported
@JagexSupport has anyone recognized that there's an issue with the distribution of loyalty points? I'm on day 4 of "0 days until next payout" and I know there are several others with the same issue.
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Duck Chris
(@TheDuckChris) reported
@OldSchoolRS This is by far the worst decision involved with this project. Caving to pressure to "delay" when the majority of the changes have been settled on will only cause more trouble. Not to mention delaying the only pvm update to happen in almost a year now. Extremely disappointing
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Ryan Fritz
(@RyanFritz2) reported
@JoshC66395726 @Nick38757459 @JagexSupport I'm gonna cancel my membership after it expires and stop playing the game. They are illegally stealing peoples money for no reason at all. Such a shame that 20 years later and still no improvement to "customer service"
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Niles 😷
(@justlichthings) reported
@JagexSupport The login works fine!!! The problem now is that MY CHARACTER AND ITEMS ARE GONE AND ITS A NEW CHARACTER HOW DID THIS HAPPEN???
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DUPERRrs
(@DuperRrs) reported
@JagexSupport Well, if only one of those things helped, that would be amazing. I tried every single thing and none of them works. I reinstalled as a last resort, was fine for about 1.5h and then the problems began again
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Michael
(@decke212) reported
@JagexSupport good morning, i recovered my acc from a hacker only to find out it was banned 2 years ago. My problem is that everytime i sent an appeal they respond that i am muted, and to appeal said mute (which is not true) kamila from support asked my rsn to investigate further
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Sahel Arlimmi
(@ArlimmiSahel) reported
@JagexSupport This is a SERIOUS issue. I was doing Questing infront of my discord, in vc while using the discord stream option. I just finished A taste of hope and went afk for a quick snap of food. This is UNACCPETABLE. This is a 1900+ TTL account and i've spent along time on it
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Garf
(@literallygarf) reported
@CrazyMrLahey @OsrsWebs @OldSchoolRS yea, you are the Reddit he was talking about. Fixing broken content is not "going after players" you absolute sponge.
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Special
(@Special846) reported
@OldSchoolRS WHile your at it please dont remove the 5 second lag spikesthat occur every 3 minutes
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Elvisshassan
(@EmilGunnarsson1) reported
@RuneScape Can u fix the client crashes?????
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B l o a t
(@Bloatosrs) reported
@JagexAsh @JagexTyran why is this being ignored? This has happend to me in a period of not even one month. I’m begging you guys to see what i can do here, @JagexSupport is a bot who clearly can’t help me and every mod who i contact ignores me like it’s no issue. Best regards.
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Blake Pearson
(@BlakePe35112569) reported
@JagexSupport I tried to login to my account around January 3rd after about a 2-3 week break from the game and came back to my account being disabled and permanently banned and it is non-appealable. I have never once botted or used any kind of 3rd party software besides Runelite
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Hope
(@ohitshope) reported
@JagexSupport so I dc'ed temporarily yesterday (I had to uninstall/reinstall the launcher just to log in again due to my acct still being in session even though it wasn't), but now it says world 97 is offline although my clanmates are in it. How do I fix this? It's my home world
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Ken Hazleton
(@HazletonKen) reported
@codypwhite @RuneScape @JagexSupport I have been on beta since wave 5 in 2020, in all that time it has never worked properly, despite using the mostly defunct forums and Twitter to report the issues NOTHING has improved but has got steadily worse! I can use iOS if I stay in one place and do the same thing.
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runblurr@gmail.com
(@runblurr) reported
@JagexSupport I have had a problem with my account. In 2019 I obtained the revenant dragon pet. Then I left the game for roughly 500-600 days and came back in 2021 to find out that the revenant dragon is locked and I'm put back on knight. I got it back but I might be missing more
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ً
(@LostWoodsRS) reported
@RuneScape what is going on world 97 has been off for like 5+ hrs @JagexSupport pls fix