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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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greg
(@QuanSai) reported
@charliemktplace @sriramk Yeah. Think of RuneScape and World Of Warcraft a decade ago. You might pay a subscription fee, but the content is free and you don’t need to worry about being bombarded with tantalizing in-game purchase windows upon login. No pressure to shell out more money. Just a pass-time.
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Mr SinLeSS
(@The_SiNLeSS) reported
@JagexSupport Hi, I'm trying to change my password by not receiving the automated email. I'm also trying to disable authentication so I can re-authenticate on a different device and having the same issue. I've checked both registered emails. Is this a Jagex side issue?
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Peter Patriarca
(@PPatrac21) reported
@JagexLight @ihcamorocks69 @OldSchoolRS Hey so I'm actually seeing the same thing after uninstalling.... I was able to get in one time but then most of the interfaces had issues loading...
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20 years 2 max
(@20years2max) reported
@JagexSupport @animehonkers I did And got an I Generic response. I would like a human look into the problem
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Cycor
(@Cycordeth) reported
@JagexSupport I HAVE BEEN DENIED ACCESS AGAIN BY THE AUTOMATED SYSTEM, PLEASE CONTACT ME TO FIX THIS ISSUE
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David Eriksson
(@Cryslacks) reported
@JagexLight @OldSchoolRS I am just getting "invalid credentials" on the client (as if it was poorly written) whilst login in on website it is a combination of "invalid credentials" and "There was a problem logging in - please try again later."
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Bb
(@Bb57255179) reported
@RuneScape @JagexShogun Why is the fix to always make the game more single player??? Why not add some danger.... why not make it hard to just afk. Its kind of sad that the next big bad monster from the demon realm doesnt even require me to look at my screen.
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Pooh901
(@lordof901) reported
@killerjerick @Snowearthh @OldSchoolRS I understand that most people getting hacked don't follow basic account security. My issue is how long it's been since they promised updates. They've also stated account security is high prio multiple times. I just want to know where they're at?
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20 years 2 max
(@20years2max) reported
@animehonkers @JagexSupport 20year customer here can’t get **** for service
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Raging_Gay_Guy
(@RagingGayGuy1) reported
@RuneScape @JagexShogun are ushbita souls not working 1200kc on task and nada
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David Eriksson
(@Cryslacks) reported
@JagexLight @OldSchoolRS After resetting my password to the same password (super safe ikr) it now works great on both platforms (beta included) and I am not able to recreate the error! So mostlikely nothing to worry about
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Cycor
(@Cycordeth) reported
@JagexSupport please direct message me to sort out my customer support issue. I have submitted as much information as humanly possible and it is denied automatically each and every time - it requires human intervention. I do not need links, I need ASSISTANCE. Please, over the
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Hunter
(@hunter_osrs) reported
@JagexTwisted @SCTurner_ @JagexSupport My pure account with 2k total and 22k BH Target kills I've played on for 4 years received Macroing ban over two years ago while playing Bounty Hunter. It's the first offence committed on account and RSN is "Hunter". Hope you can resolve the issue by taking time to review my case.
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Pim
(@p1mmm) reported
@OldSchoolRS Everytime I leave the application the game becomes unresponsive. I then need to close down the app and restart it everytime. Please fix
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Emre topakk
(@ETopakk) reported
@JagexSupport slayer contracts from marco slayer tower are bugged i cant get a proper abyssal demon contract please fix asap its hurting my gamr enjoyment seriouslt
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iSoulReap
(@iSoulReapp) reported
@OldSchoolRS Not sure if othersare having the same issue, but if i dont manually logout of the game it wont keep the 1 button login active. If i disconnect it makes me redo the full login process from the start.
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Jose Manuel Salazar
(@jose_msf_) reported
@AyizaTV I was unfairly banned from osrs account, could you please check? I play runescape when I have free time to have fun, why have I been banned? My name is 0 d u as e0 must be an error... help please... write me if you are available please
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Russell Probert
(@rprobert93) reported
@JagexSupport I am as my account was old so assuming it’s the old school runescape I should use? I am using the correct login details as I only ever had one account. It logged me in but as a new user. I never signed up as a new account so somthing has happened that needs investigated
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George Lopez the actual
(@TooDope2Smoke) reported
@JagexSupport did world 360 crash? My account was logged off and has said account still logged in for past 25mins.
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Joseph
(@DaddyBzay) reported
@Kerrxng @Zaalkal @RuneScape It’s a bandaid fix to a major issue. They need to either lay down the groundwork to a complete server overhaul to stabilize them to support a huge number of instances or revert back to high dps wins. This will happen every time they make new monsters unless they’re proactive
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james
(@WestJamiewest58) reported
@RuneScape fix the cannon problem this is hell
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Sander 🇺🇦
(@San4311) reported
@Zaalkal @RuneScape >when u still dont realize cannons weren't the real issue.
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Cycor
(@Cycordeth) reported
@JagexSupport Dorota if a human would review the request they would see i provide MORE THAN SUFFICIENT information. You may provide a way for me to contact someone directly regarding this issue if you would be so kind. Or, i would be happy to submit the email / account name in question to YOU
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Philip Pigeon
(@philip_pigeon) reported
@JagexTyran #Runescape. My username is MasterWheels. I have prime, twitch and Authenticator set up, two days ago I had trouble with Authenticator so I reset it up. Had troubles but was able to sign in last night, I feel asleep playing on my phone and woke up to a ban, please help
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B
(@bencda) reported
@Cycordeth @JagexSupport seems pretttttttttttttttttty sad a company that profits MILLIONS of dollars off of CHILDREN cant respond to an adult who has been a part of their community since pre 2003? AWFUL CUSTOMER SERVICE @JagexSupport , wish they would just help this person!!
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ryan mercer
(@Ryanmercer92) reported
@JagexSupport Yeah, unless its possible to have mod take a deep look into my issue personally i guess i dont see a resolution happening thanks for the response
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Jackk
(@Kerrxng) reported
@DaddyBzay @Zaalkal @RuneScape No matter what their would be some kinda issue/complaints, people are never happy - temporary instances was the fix imo
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Spence Dawg
(@SpenceDawgyDawg) reported
@scottkirby1991 @NievieNicksRS @OldSchoolRS If you don’t commit to a perm inv spot for the ward and decide to bag both the arcane and broken ward, it’ll cost 10k souls each time to remake
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Jason 🔴⚪️
(@JasonIB93) reported
@OldSchoolRS Nice changes but the response regarding the stat renewal potion is very vague. It will be completely useless on release and I gather you might buff it in future but roughly when and how? If your under a Devine timer I really don’t see the issue of it boosting back to 118s.
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Russell Probert
(@rprobert93) reported
@JagexSupport I done this earlier today you approved me to change my password which I did logged back in and still my original profile on my user name is gone!!! Why has my account been reset? Is there anyway I can talk to someone? I did put my issue in the comment box but this was ignored