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RuneScape

RuneScape status: server issues and outage reports

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Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 100% Sign in (100%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

CityProblem TypeReport Time
Cuernavaca Sign in 5 days ago
Pristina Sign in 4 months ago
Drammen Sign in 5 months ago
Avondale Sign in 5 months ago
Sussex Online Play 5 months ago
Cuijk Sign in 5 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Qballa69420
    Quentin Phelps (@Qballa69420) reported

    @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!

  • Lutrios_
    Lutrios (@Lutrios_) reported

    @KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.

  • stoneypotatoes_
    StoneyPotatoes (@stoneypotatoes_) reported

    Anyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex

  • XUser1112
    Drip E (@XUser1112) reported

    @OldSchoolRS Cool, Deploy a hot fix for all the false bans your broken anti-cheat has handed out the past year now.

  • Samyazas
    CrudeBunny (@Samyazas) reported

    @JagexSupport @OldSchoolRS the blood moon rises final fights cool and all but if you have even a second of internet problems it’s done supper annoying and not of the user controller but heavily preventive of purpose of a quest boss. Like it’s a one time boss why is it so hard??

  • MooninRun
    Bob (@MooninRun) reported

    @JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?

  • SereneGenerate
    serenegeneration (@SereneGenerate) reported

    @OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.

  • Dhargash
    Dhargash (@Dhargash) reported

    @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

  • DoTheThingRS
    DoTheThingRS (@DoTheThingRS) reported

    @OldSchoolRS Spaghetti code strikes again 😵‍💫 how is it that jmods consistently manage to break stuff that wasn’t broken and make it worse?

  • pkrcraig
    Craig Dickerson (@pkrcraig) reported

    @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

  • HalfCycle_
    HalfCycle (@HalfCycle_) reported

    @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

  • AGPAfterhours
    ・ (@AGPAfterhours) reported

    @JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane

  • Pripyat_Adruzh
    Pripyat Adruzh (@Pripyat_Adruzh) reported

    @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.

  • LMacaulayCulkin
    Luke Macaulay (@LMacaulayCulkin) reported

    @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.

  • shaquan_tucker
    shaquan tucker (@shaquan_tucker) reported

    @JagexSupport The laucher is not working.

  • KingCondor69
    KingCondor (@KingCondor69) reported

    @flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too

  • NathanHerb82551
    Nathan Herbertson (@NathanHerb82551) reported

    @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

  • topsu111
    topsu (@topsu111) reported

    @donutshop56 @JagexSupport fix this

  • mukemmelmiyimm
    fevkalâdenin fevkinde (@mukemmelmiyimm) reported

    @Hypaholic @JagexSupport @Sylas_Nerd makes it a one-time fix.

  • dumbdumbRS3
    dumbdumb (@dumbdumbRS3) reported

    @JagexSupport @RuneScape When I login to RS3 jagex reports that my graphics drivers are old and I need to update them. When I go to update them I have the latest installed.

  • EmbreesBurner
    Embrees (@EmbreesBurner) reported

    @OldSchoolRS Can't sign in on mobile

  • HeadingTooMars
    HeadingToMars (@HeadingTooMars) reported

    @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

  • earthshapedt0mb
    Cursed (@earthshapedt0mb) reported

    @RSDragonwilds @JagexSupport The Tzhaar-Ket-Om is still glitched and unusable on my server. I've submitted a bug report with a video showing the glitch and got no response.

  • kursedy0u
    Tony Magee (@kursedy0u) reported

    @OldSchoolRS Any fix for the players that have been falsely banned yet?!

  • gigagoblinoid
    Olle Hellberg 🇸🇪 (@gigagoblinoid) reported

    @Grove_St1 @EmperialAsh @OldSchoolRS Have you ever stopped to think that you may be the problem, rather than everyone else?

  • MixedEfforts
    mefforts (@MixedEfforts) reported

    @OldSchoolRS invest in trouble brewing stock

  • 1davidj
    David @ Japan! (@1davidj) reported

    @OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?

  • RenderSoft
    Render says bring back pride (@RenderSoft) reported

    @OldSchoolRS Need to fix the missing pride issue as well

  • Hypaholic
    Hypaholic (@Hypaholic) reported

    @JagexSupport have been solid for me recently, Really fast and helpful with account recovery especially my old accounts i've tried to login and have been hijacked and banned

  • LSandmann
    LuizSandmann (@LSandmann) reported

    @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.