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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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zetoraki
(@zetoraki1) reported
@JagexSupport I’m not sure how to contact anyone directly but I have a serious problem. I was hacked my an unknown Hindi early in January this year, I was not aware I was hacked because the hacker did not change my password since he did not have access to my email
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ßєqιιя #.
(@BeqirVilla7) reported
@JagexSupport my account is banned for macroing while playing on the original OSRS client. Can you guys please fix this?
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Nicole White
(@Snowwhitenicole) reported
@OldSchoolRS Waste of time I have a disability and needed customer service to help accommodate my needs and Jagex could not do it.
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Nicole White
(@Snowwhitenicole) reported
@OldSchoolRS Waste of time I have a disability and needed customer service to help accommodate my needs and Jagex could not do it.
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Papi Shampu
(@__castilloo) reported
@JagexSupport Been getting the “too many login attempts error” how long is that wait?
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liam
(@lmclr) reported
@JagexHelpFrost @JagexSupport All sorted in regards to that issue. However now, I'm getting 'Error: Sorry, a problem occurred while submitting your request, please try again later' when trying to make the appeal.
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challenger
(@unlucky_pal_) reported
@Mankedupmage @OldSchoolRS You feel entitled to kill him because you are a better PKer than him but the problem is he isnt there to fight you so your entitlement to dropping him for 180k loot is misplaced.
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Justen Valle
(@JustenValle) reported
@JagexSupport IM LITERALLY NOT GOING TO REST ON TWITTER UNTIL YOU GUYS FIX YOUR HORENDOUSLY BAD CLIENT BUG! NO MORE MONEY JUST A BUNCH OF H8 TWEETS AND REST ASSURED ILL BE BACK EVERY SINGLE HOUR OF THE DAY TO GIVE YOU GUYS ANOTHER TWEET AND CHANCE TO RESTORE YOUR WRONG DOING!
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Josh Zhao
(@FenruhJosh) reported
@skill_specs @OldSchoolRS Here the fix remove all dhins from game give ppl 4m in its place then add the dhins to Corp drop rate 3x as rare as an ele that seems fair
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Jordee ツ
(@AbsorbingRS) reported
@faquanx @JagexSupport I ran into this problem on one of my accounts lasted 3-4 weeks, :/ pretty sure there isn’t anything you can do because it’s “ working how it should “
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Tyler Betts
(@tylerbets7) reported
@OldSchoolRS You guys are being dishonest with the community if you say you didn’t create the inferno intending the toxic blowpipe to be the weapon of choice for most of it. Havent really addressed that issue and guaranteed most of the people praising the bp nerf already have the cape anyway
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L atinas
(@LatinasOSRS) reported
@IngusRs @OldSchoolRS Nah, no other game company would let such a huge issue manifest for years, and then randomly change it. Cmon brother. Lol
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Vincenzo
(@Vinnyp_OG) reported
@JagexSupport can you lift my permanent mute on my player. It’s been over two years since the offense. Player name - Vinnyp OG login - Abyssalx666x
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Richman4
(@richmanGG) reported
@faquanx @JagexSupport So many people have had the problem Jagex claims to be "working on it" but after months/years they haven't been able to fix it. One Jmod even went as far as to say its working as intended :( Good luck
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liam
(@lmclr) reported
@JagexHelpFrost @JagexSupport All sorted in regards to that issue. However now, I'm getting 'Error: Sorry, a problem occurred while submitting your request, please try again later' when trying to make a request.
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Claudius Komnenos
(@Constantius44BC) reported
@SaucySperm @OldSchoolRS Unfortunately true; it feels like before leagues they basically had a small team dedicated to dmm and they would fix bugs but not change much from dmm to dmm which shows in the awful bugs they kept having but now with leagues they have a whole team for it working on it instead of
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Nicole White
(@Snowwhitenicole) reported
@OldSchoolRS Waste of time I have a disability and needed customer service to help accommodate my needs and Jagex could not do it.
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Luke
(@Lukecolella) reported
@JagexSupport Thanks, I tried all of that, I know you can’t promote anything, but I’m using NordVPN now too and still having the issue
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Peng osrs
(@b1chgotk03d) reported
@Mankedupmage @OldSchoolRS To be quite frank it should have never been brought into the game in the first place. It’s broken as ****
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Just Another Toxic Retard
(@ThinmintThMonky) reported
@JagexSupport Hello! Mod Ash redirected me to you guys regarding an issue i have with creating new accounts. I was trying to create my little cousin an account so he could get into Old School and play with us in the house. But i cannot make a new one.
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Nicole White
(@Snowwhitenicole) reported
@OldSchoolRS Waste of time I have a disability and needed customer service to help accommodate my needs and Jagex could not do it.
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Justen Valle
(@JustenValle) reported
@JagexSupport why ******** are you guys sending me link after link?! when the error is in your companys ******* GAME CLIENT FIX YOUR ******* CLIENT OR GIVE ME MY GOD DAMN ******* MONEY BACK FOR PAYING FOR YOUR BULLSHIT GAME YOUI GUYS DO ******* NOTHING FOR YOUR CLIENTELLE OR PLAYERS!
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Justen Valle
(@JustenValle) reported
@JagexSupport WE DONT WANT LINKS WE WANT YOU TO FIX YOUR FLAWED ******* CLIENT. YOU GUYS ARE BLATENTLY JUST SCAMMING PEOPLE FOR TIME AND MONEY AND YOU GUYS ARE DOING ******* NOTHING ABOUT IT YOU GUYS ARE THE WORST TO YOUR CUSTOMERS AND EVEN WORSE TO YOUR PLAYERS FIX YOUR CLIENT!!
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liam
(@lmclr) reported
@JagexSupport unable to submit appeal - keep receiving error pages.
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Akori
(@LividDreamRs) reported
@JagexSupport why are you spending time punishing people that have not offended anyone, instead of addressing the massive issues surrounding the game at the moment, this is the first time offence, its almost like you don't care about your players, who would of thought?
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brittt
(@faquanx) reported
@JagexSupport what can be done about “too many login attempts”? Have read all threads and followed all suggestions on the support web site. Can auto-log in on iPad/iPhone but not on computer. Have also submitted a ticket but have been locked out for almost 48hrs now.
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Justen Valle
(@JustenValle) reported
@JagexSupport JAGEXSUPPORT? MORE LIKE SCAMMERS OF YOUR PERSONAL INFO! NO MORE LINKS WE WANT RESULTS! THIS IS OUT OF CONTROLL AND YOU PEOPLE ARE DOING ABSOLUTLY NOTHING ABOUT IT! GROW SOME BULLOCKS AND ******* TAKE CHARGE AND FIX YOUR GAME BEFORE ITS TOO LATE!
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brittt
(@faquanx) reported
@JagexSupport 48hrs later we were able to log into the account, however it is now locked again?? Please advise if there is a way to change the login username as the email address used has clearly been obtained from somewhere and the hijackers are constantly trying to brute force.
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Eduardo Valera
(@valera_ed) reported
@JagexSupport hey a question. I have ping problems when I log into lms. Is that because the worlds that are located in countries far from mine ?. an answer for that question would be fine
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Jerry Ingraham
(@IngrahamJerry) reported
@JagexSupport That's the issue. I finish him off with the pool of water and he just respawns back to the beginning of the fight in his normal form at full health. I reported it in game multiple times and it's still an issue for me.