RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jim smith (@mcart49014) reported 5 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  Raven Karp (@RavenKarp) reported 5 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  Eldadelin Kantor (@EldadelinKantor) reported 6 minutes ago

  @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

• 
  Smitty (@smith1792) reported 10 minutes ago

  @Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.

• 
  Mattlathrop (@Matt71617251) reported 11 minutes ago

  @JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing

• 
  CannibalPieDemon (@CanibalPieDemon) reported 14 minutes ago

  @JagexSupport Hey i recovered a character after years of not playing on rs3. and im trying to do the broken home quest and it is Completely broken, i have no way to reset it or complete puzzles or the entire quest to the beginning and i cant do anything. Can i reset it?

• 
  Scott Jones (@Scott2Tall) reported 15 minutes ago

  @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

• 
  Dxxxk (@Dxxxk_) reported 17 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  Valliance (@Valliance_) reported 17 minutes ago

  @smith1792 @OtherFish_ @OldSchoolRS i dont care much for gpscape preservation from my end, so i won't speak on that. but torva's value reflects a supply issue, because the boss is not liked widely. also demand changes these prices. it was giga BiS. Nothing beat it for offense or even def. So it was giga valued.

• 
  Kev (@dankkevd) reported 20 minutes ago

  @AdoNir666 @Nescitum @OldSchoolRS Lore and game mechanics are different. In Tourist Trap there is an NPC obsessed with sailing. In Dragon Slayer you have to buy your own boat and fix it up. Bone Voyage there is a sailing part in that. To me it just makes sense to be in the game.

• 
  fenix (@fenix_X0) reported 21 minutes ago

  @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

• 
  Andy Barlow (@andy_barlow93) reported 21 minutes ago

  @OldSchoolRS Just Fix my RNG you frauds

• 
  Joe (@_StoicJoe_) reported 22 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  Luna🐾🐶 (@LunaEtAstrum) reported 29 minutes ago

  @OldSchoolRS will this fix the latency on the pride event launch this year

• 
  Jtf claws (@JtfClaws) reported 35 minutes ago

  @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

• 
  Macca (@LifeOfMacca) reported 38 minutes ago

  .@Jagex @JagexSupport Why, when you have asked my to migrate my account to a Jagex account, have you created a whole new *** account for me? I did not ask you to do this. Fix this.

• 
  Cursed (@earthshapedt0mb) reported 42 minutes ago

  @RSDragonwilds @JagexSupport The Tzhaar-Ket-Om is still glitched and unusable on my server. I've submitted a bug report with a video showing the glitch and got no response.

• 
  BaitFaceGames (@BaitFaceGames) reported 43 minutes ago

  @JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 44 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI stuff and they deserve support for that too.

• 
  KingCondor (@KingCondor69) reported 45 minutes ago

  @flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too

• 
  Grove St (@Grove_St1) reported 45 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  Mudkip (@Cylis_x) reported 47 minutes ago

  @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

• 
  Snomobile (@SnomobileRS) reported 47 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  Chao (@TheChaonaise) reported 48 minutes ago

  @JagexSupport @Jagex @OldSchoolRS Any chance you guys could tell me why I can't log in onto OSRS on my tablet? I click login, I login to Jagex. But when the OSRS app reopens. It still isn't logged in... Tried rebooting the app, reinstalling. everything. Nothing worked...

• 
  dash (@dashgoat67) reported 53 minutes ago

  @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

• 
  AnyScapers? (@anyscapers) reported 53 minutes ago

  @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

• 
  Tony Magee (@kursedy0u) reported 54 minutes ago

  @OldSchoolRS Any fix for the players that have been falsely banned yet?!

• 
  Dave (@NoFlexFults) reported 54 minutes ago

  @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

• 
  Eleonora Rihana (@oppressedchild) reported 55 minutes ago

  @Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit

• 
  Luke Macaulay (@LMacaulayCulkin) reported 59 minutes ago

  @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.