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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Billy
(@Billy23930900) reported
@JagexSupport Yeah i can login on desktop fine but mobile it keeps coming up with that,
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Warshan
(@WarshanGaming) reported
@OldSchoolRS Could Bounty-Hunter's Emblem Reward shop items become untradeable for coin value, but converted into shop points value instead? A fix to combat Gold farmers abusing the system purely for GP, while still giving incentive for iron's/pvpers with gear and supplies. #BRINGBACKBH
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Agn75
(@RS_Agn75) reported
@JagexSupport @TheSavageRaven The problem is @JagexSupport that our login names are being spammed by someone (probably a bot) so we receive this “to many logging attempts” error message and we are not able to log in to our accounts, we will need either a login name change or limit attempts per IP Address
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TheSavageRaven
(@TheSavageRaven) reported
@JagexSupport The problem is my username is the same thing and it keeps getting spam login and I cannot log in on any client and your steam client is not up to par.... it lags it can't do half the crap that rune light can so I'm pretty upset
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Brandon Wiersma
(@PunniBunni_) reported
@JagexSupport I'm having issues with my account, I believe it got hacked and botted, I tried to appeal it assuming the jagex system got it wrong ( according to Mod Venus it was a correct ban for macro). I had to have been hacked and botted. Will you look into this for me please?
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🇲🇾
(@kjm01sh522) reported
@JagexSupport Also i got error code 15 once when I repeatedly tried login on rs website to check my account status. Still no progress on mobile app. I subscribed membership few days ago and had Never encountered issue like this when I was f2p. I can't even login to send report on error code 15
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Ket-omg
(@Ket_omgRS) reported
@OldSchoolRS You'll bring back W345 Deadman, but wont fix Bounty Hunter that's been removed 11 months ago
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Skill Specs 🐍
(@skill_specs) reported
@RetiredHybrid @OldSchoolRS I honestly think it would solve a lot of problems, if players knew the deadman world would have been around this long even with 25 people playing it frequently, A lot more people may have invested their time. Me included.
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Benjamin
(@Benjamicolon) reported
@JagexSupport Problem: I can't use my membership payment details to prove I'm the owner of account x, coz I did the membership purchase for account y that didn't exist anymore so I transferred the membership to account x. And now I can't access the email or passwords. I only have the receipt
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paulclarke
(@paulcla49569595) reported
@JagexSupport I have sent an email regarding some log in trouble/ account recovery. It's been more than 48 hours, how can I get more help? I unlinked my runescape account from Google now I can't access it. I can't log in via the display name either. Happy to provide more info.
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Zak_45
(@KlanVr) reported
@OSRS_VR @JagexAsh @JagexLyon They could just remove the too many attempts error if an account has 2 factor enabled. Idk what they are doing... Runescape has had a log in glitch that was first detected on the 4th of March fixed already. There's many interim fixes whilst you take decade's to design new system.
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Gustav
(@BluebonnetRS) reported
@Puffffml ******* sucks so much. If i play runescape and watch discord stream my cpu usage is ranging between 95-100% all the time. Constant lag
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TJ & Murphy
(@__Tjsmith) reported
@JagexSupport - this is still ongoing. I surrender I guess, you refuse to fix it.
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Kyle Hinrichs
(@Kyle_Hinrichs) reported
@JagexSupport @pK55441882 That link is useless, it requires you to log in, which you cant do with the error code 15.....
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Strange
(@ShawnConnor8) reported
@JagexSupport @Jagex ive been trying to log into my account for about 2 or 3 weeks now and tried many different ways to sign in and keep getting error code 15 can i have some help?
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Retired Hybrid
(@RetiredHybrid) reported
@skill_specs @OldSchoolRS It doesn’t solve any of the problems. And then a lot of people lose years of effort for nothing.
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TJ & Murphy
(@__Tjsmith) reported
Right all I’m gonna say is I can’t login again @OldSchoolRS this is dumb
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Brandon Wiersma
(@PunniBunni_) reported
@JagexSupport I'm having issues with my account, my account is banned for macro, I tried to appeal it assuming the system made a mistake (according to Mod Venus it was a correct ban for macro). I think I was hacked and botted while away. Will you look into this for me please?
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Mairo Michelson
(@MairoMichelson) reported
@OldSchoolRS You guys better fix that BIM failure. All the hype and waiting for it went to trash.
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Jan_Mizak
(@Jan_Mizak) reported
@RuneScape Any new news on account restoration for people who still can't login
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Warshan
(@WarshanGaming) reported
@OldSchoolRS Could Bounty-Hunter's Emblem Reward shop items become untradeable for coin value, but converted into shop points value instead? A fix to combat Gold farmers abusing the system purely for GP, while still giving incentive for iron's/pvpers. A potential fix for Bounty Hunter V1.
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JenniS
(@tornadoangel1) reported
@RuneScape @JagexRaven @JagexJack Would love to just be able to login to my iron account, that's still locked out. No response from support in 3 weeks after repeated requests.....
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Josh
(@iErgoSum) reported
@OldSchoolRS not sure if I just missed it or not, but is there an official drop rate for the broken imcando hammer? All I can find is “rare” but Im curious what the number is
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Filipe Marques
(@filgimy) reported
@JagexSupport My e-mail adress for my main account in osrs has been leaked, and when i try to acess the game, it says "too many login attempts". Is there any way to change my username e-mail? I know i can change the registered e-mail, but the username i can't. Thank you.
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Mushroom King
(@AbearicanRS) reported
I still have RS in my username as if I still stream/upload Runescape videos. Problem is somebody else has Abearican taken. Time for brand new username?
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Dnz ._.
(@Dinaz_RL) reported
@JagexSupport I have not changed my name in the last 35 days, it's been over a year. But I want to change it back to my login name which should be free because it's MY login...
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Dnz ._.
(@Dinaz_RL) reported
@JagexSupport I searched for the name on high scores and it doesn't seem to exist. How would it be possible for someone else to use my login as their name? Thank you for reacting
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Alecc watson
(@AleccWatson) reported
@JagexSupport See the Password is right but the authenticator thinks its wrong its the same problem my main account has
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JenniS
(@tornadoangel1) reported
@RuneScape How about working on accounts like my iron that are still locked out due to the error loading profile issue!!!!!
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🌬
(@badluckbillyxo) reported
@OldSchoolRS is this the login server still?