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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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CupKate
(@kates_baked) reported
@RuneScape I was buying membership, and I 100% did NOT have the "remember my card" checked. Can you explain to me why when I pressed Check Out, it auto checked it for me? If I didn't notice it right away, I could of been charged AGAIN. Not sure if it's a glitch or shady....
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Ltlmsmunky
(@ltlmsmunky) reported
@RS_DocJoe @kylepadberg @RuneScape Except that after two weeks and supposedly diagnosing the issue, identifying the accounts, having teams working round the clock, planning for a beta, you can’t even estimate? In the first days to the first week maybe...but not now. There has to be a larger problem
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Trey
(@TreyFromDaBay) reported
@JagexSupport Nope, I’m using the correct login. But it still gets denied every time.
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Matthew Blehm
(@BlehmMatthew) reported
@JagexSupport Hello! You stopped replying to my tweets so I might have to bump up the frequency at which I do it! Lost around 300m during your server issues. I'd love to collaborate on how to make it right! I'll even take bonds at this point! Haven't given up on you all yet!
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Евгений
(@RczHw) reported
@ellis44691413 @JagexSupport I also got hacked, these support services aren’t doing anything, send a DM to @DaveCyberHelp on instagram, they’ll help fix your account fast!
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Julius/ Ist God Jr
(@JuliusLitvinas) reported
@RuneScape Silly me when I thought it will be only few days issue, 2nd week without Runescape 🥲
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bryon
(@PrayInquis) reported
@taylorreali_ @JagexSupport i have the same issue. i know my login and my password, but my authenticator is my old phone my daughter ruined. and i cannot remember my details cause its a old acc. i need help.
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kyle padberg
(@kylepadberg) reported
@RS_DocJoe @RuneScape Did you even read mine? The problem is there is no time frame at all. If they said that we shouldn’t expect to play this week, then ppl would care less a/b updates throughout the week. We just have no idea what to expect which is what pisses people off when they read theseupdates
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Vorkath alt
(@AltVorkath) reported
@JagexSupport Is there a way you can tell me if my account Vorkath alt is locked out due to the login issues plaguing rs3 accounts or for other reasons? I have sent a appeal request with all relevant info and have received silence for the last 4 days.
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ItsJustPar
(@SimplyPinnder) reported
@JagexSupport My friend hasnt played since 2012 ish, he is having trouble recovering his account, is there any way he can contact you?
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Евгений
(@RczHw) reported
@LordSunnyDee @JagexSupport I also got hacked, these support services aren’t doing anything, send a DM to @DaveCyberHelp on instagram, they’ll help fix your account fast!
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Richard
(@Reisclef) reported
@JagexSupport Hi there, I understand. My issue is on Android though, not the web site. The authenticator works perfectly on the web site as per that link. However, the fact I've not been prompted on Android for months concerns me.
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TxkyoSakura 🌸
(@TxkyoS) reported
@JagexSupport I can't even login to make a report about my account. Someone please get back to me
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dijkie12
(@NoLimitLoser) reported
@JagexSupport @JagexSupport I've basically tried everything. I'm 100 percent sure I used the right account. It allows me to change to password, but it does not allow me to login. Changed my password many times now.
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Vorkath alt
(@AltVorkath) reported
@JagexSupport can you confirm if my account is affected by the login lockout issue stated in the last few weeks of stream i have not received any emails following an initial appeal request acc name: Vorkath alt Thank you for your time and consideration
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Twitch.Stonersmurff
(@Stonersmurff) reported
@Devinwitte @RuneScape Which goes back to my previous statement for a 20 year + company to be this stumped about a login issue is beyond me. I’ve never had this issue on any other game my whole 20+ year gaming experience. For it to be prolonged by this much is insane with no solid update.
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Thiago Ryohei
(@NagaWolf) reported
@RuneScape I never receive emails and I was one of the first to report the problem
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munchkin
(@AustineMary4) reported
@Justin70797830 @JagexSupport My account got locked too...i tried contacting support support service but no response so..I went online and searched for a hacker then I got referred to cyber_smart_security on Instagram i was doubtful at first until they helped me recovered it.
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larry
(@WilsonRCHY) reported
@Juan7489 @JagexSupport I also got hacked, these support services aren’t doing anything, send a DM to @Haalian__ on instagram,WhatsApp +1 (857) 298‑0059 they’ll help fix your account fast!
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AfkGettingHigh
(@AfkHigh) reported
@RuneScape Another pointless and useless update on the account/login issue. Give use somthing useful..
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James Mcgarvey
(@JamesMc80533603) reported
@RuneScape So we are nearing the 2 week mark Jagex. I want my membership time given back, we shouldn't pay for a service we don't receive especially when its payed for with bonds for example. To be honest my urge to play the game after this **** is gone.
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Immonina
(@YoruBadG) reported
@Guacamauly @JagexSupport I also got hacked, i contacted support service and they didn’t do anything about it...But @creedtools on instagram helped me get access to my account💯
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JN
(@Juan7489) reported
@JagexSupport Hi, I believe my account has been compromised but since I'm one of the people affected by the log-in issue I can't access it to fully see if I was hacked. I received an email saying my register email was changed but login was not and when I tried to log in I couldnt
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Jamberflunx
(@jamberflunx) reported
@RuneScape 13 days... your issue has cost me 13 days access to my account so far. What are you planning on doing to make up for this?
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Yolfie
(@Yolfie2) reported
@OldSchoolRS I did some Vyrewatch Sentinels and for some reason I didn't get 100 blood shards in 100 kills. Is there any way you can fix this. Thanks :) #wheresmyloot
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BOMBO CLOT
(@ClotBombo) reported
@JagexSupport what is the point in linking a url when you cannot log into the due to to the error im getting?
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Eric
(@Ericc_play) reported
@Juan7489 @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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CupKate
(@kates_baked) reported
@JagexSupport I was buying membership, and I 100% did NOT have the "remember my card" checked. Can you explain to me why when I pressed Check Out, it auto checked it for me? If I didn't notice it right away, I could of been charged AGAIN. Not sure if it's a glitch or shady....
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olivia white
(@oliviawhite06) reported
@Juan7489 @JagexSupport I also got hacked, support service aren't doing anything about it. So i contacted @_cyberjones on Instagram he successfully recovered my account his legit and reliable.
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Amish Potato
(@TheAmishPotato) reported
@JagexAsh @JagexSupport I have been using the steam client since release and noticed with this last update whenever i press the "esc" key while my bolt pouch is open it will cause my client to instantly crash, as you can imagine its pretty annoying. The client looks great tho :)