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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Matchmaking (9%)
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Online Play (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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ifood_osrs
(@IfoodOsrs) reported
@JagexSupport My account "Tampa666" just got hijacked and i got a false ban for "Macroing major" again. Can you please look into this issue? Mod Ash told me to contact you
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Sean
(@OSRS_Sean) reported
@JagexSupport You need the authenticator to be able to log into that page... Which is the whole issue in the first place
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Liam Broadfoot
(@LiamBroadfoot) reported
@JagexSupport guys, can someone actually put some effort into resolving the 'Too many login attempts' issue please? I'm paying for membership each month but can only play on mobile... Awful service. Can't even raise a tech ticket as it's not an option in the support menus.
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Hoss Wilcox
(@Hosswilcox1995) reported
@JagexSupport So much help !! great community management #1 jagex lol . Still nothing you suggestions solve the problem that is i am not getting email sent to my registered email address . My account got lock,got the ****** email saying its lock but I click the link to unlock account no email
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James Mabe
(@MabrahamLincoln) reported
@JagexSupport Early March I had issues logging into my account due to a new phone and not having Authenticator. I successfully removed the Authenticator and logged on. Shortly after I went on a camping trip. On March 16th I logged into my account and was told I was banned as of March 10th.
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Mac Draynor
(@MacDraynor) reported
@JagexSupport Our clan went through the preregistration steps but today our clan name is taken. How can we fix this?
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Isaac Wilkerson
(@IsaacWilkerso18) reported
@JagexSupport @Jagex How do I recover an account that I have deleted an email to, and the email is no longer recoverable? Can I not send a costumer service rep photos to prove I'm the owner? The email my account & authenticator is linked to doesn't even exist anymore...
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The Albatross
(@TheAlbatross20) reported
@OldSchoolRS @OldSchoolRS @JagexAsh yeah this is cool but what’s good having clan updates when the wilderness is dead content fix it up ya bunch of flops
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Sarah Cutler
(@sarahcutler001) reported
@MabrahamLincoln @JagexSupport My account got banned too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to Turbohacks on instagram i was doubtful at first until they helped me recovered it.
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JohnoR
(@offical_johnor) reported
@JagexSupport I think you have something wrong with your world 330 server, on the 26th may 2021 between uk time 22:00 to 23:00, I was kicked of your server around five times, please investigate this issue, others are complaining to.
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casper
(@Casperfelix21) reported
@carroll_paigen @JagexSupport I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about @ETHICALHACKER0 who got me full access to my account. They can help you
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👑🐇Sensai Gaia🐇👑
(@lyon_maisy) reported
@RuneScape Will there be an option to use steam as a way to login in because going through email isn't working for me 😭
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jennifer james
(@jennife93093666) reported
@Haseo2100 @RuneScape Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
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PokemonEnigma4120
(@PKMN_Enigma4120) reported
@JagexSupport I wish someone would just manually send me the email instead of having a bot try to "fix" my problem. If i click lost my authenticator anymore times my fingers gonna break. Nothing you guys have suggested has worked. I'll do it again right now & the email wont go thru.
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santanszn
(@santannszn) reported
@cyril51051268 @JagexSupport BenCyberDesk on Instagram can help you fix your account ASAP
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r
(@r02094706) reported
@RuneScape After the bullshit login lockout we just went through it would be nice to have some sort of inkling as to why half the worlds are offline and if we should log out to prevent account lock outs. Care to explain? Smh
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darlade
(@darladexd) reported
@JagexSupport I have sent an email about this issue, I accepted the free 7 day Amazon Prime Membership on an account by accident (IGN: "darlade"), is there any way you can transfer or remove this membership?
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Sarah Cutler
(@sarahcutler001) reported
@MabrahamLincoln @JagexSupport My account got banned too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to Turbohacks on instagram i was doubtful at first until they helped me recovered it.
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Reny
(@Renyscape) reported
@JagexAsh @OldSchoolRS @JagexSarnie Please allow us to auto re-join a guest clan chat whenever we login, currently we have to re-type the clan name and click "chat" every time we log or hop.
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Chris
(@Im_Rubic) reported
@Gamebugio @RuneScape Aside from some players getting booted, I think you are able to just log back on. I'm pretty sure it's primarily a visual issue.
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Yoeshua
(@YoeshuaOSRS) reported
@JagexSupport anyone working on the login spam issue today?
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DamienThornUK
(@DamienThornUK) reported
@RuneScape @Jagex to add to this as a temporary fix if anyone else experiences this before its fixed, bank your items and kill your character so you are able to equip things again (props to Shogun for suggestion) :)
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Xenox
(@JustaBK_) reported
@JagexSupport @JagexSupport yes i have, tried on 6 browsers on 3 different connections. Tried clearing them all and still the same issue.
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bryon
(@PrayInquis) reported
@JagexSupport i think someones trying to. because its my ironman that was in the login/lockout. and then my main i cant even get back. and its name is TDH_BNG. and ive had that for a long time. i got my ironman but my main is forever gone and it upsets me that the hijacker got it
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jennifer james
(@jennife93093666) reported
@YMASzoe @JagexSupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
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jennifer james
(@jennife93093666) reported
@tristan_hainey @RuneScape Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
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jimmy harding
(@jimpurel) reported
@JagexSupport imagine seeking help for a real problem and being ignored over and over again.....
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Hassan Ahmed
(@AskHassann) reported
@JagexSupport fix your fuking game how am i still getting ddosed in 2021 further more the duel arena is getting young kids addicted to gambling
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Juliane
(@Stellageroge09) reported
@carroll_paigen @JagexSupport Had same issues with mine I have a first hand experience of how sad and frustrating it can be message revert_hacker on instagram they got back my account in no time
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$XRP 🤑
(@XRPJAY1) reported
@OldSchoolRS can someone look at this please. I can’t even appeal it. If I haven’t broken that actual rule how can I be banned for it? I can 100% prove the runebet deposit (I didn’t know this was against rules) if it is? A streamer was streaming runebet