RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 03/25/2026 09:20

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (13%)

    Online Play (13%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (7%)

    Glitches (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSan Francisco Sign in
United KingdomManchester Sign in
United StatesUrbandale Sign in
AustraliaSydney Sign in
United KingdomUpton Sign in
GermanyHeidelberg Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • procedu21081434 procedure (@procedu21081434) reported

    When I logged into the rs3 account through steam login, I could see what my email on the account was but it was the same and another runescape account I have. It seems like I have 1 email for 2 accounts and that’s the issue

  • ToEveryEnemy Lucasio ⚔ (@ToEveryEnemy) reported

    @JagexSupport hey! I have an issue with trying to submit a ticket for the login issues. I can't seem to log in when I'm on the support website, but I can log in on the runescape website. Is submitting a ticket needed in order to get your account restored & getting the goodies?

  • keigrad Keigrad (@keigrad) reported

    @OldSchoolRS Is there any update on the login issues? I haven't seen any updates anywhere

  • JaminsonJohn Tegridy Made Games (@JaminsonJohn) reported

    @JagexSupport you guy SERIOUSLY need to keep us POSTED every DAY, that is your JOB as a MMO game DEVELOPER! If players cant play my games I FIX THEM THAT DAY I DON'T WAIT. At this point I JUST WANT MY ACCOUNT BACK. I DONT CARE IF YOU LOST 1 MONTH OF DATA YOU ALREADY LOST A MONTH OF GAME TIME!!

  • CharlieInvestGB Charlie (@CharlieInvestGB) reported

    @JagexSupport any update about the echo throughout time music track bug, cant obtain even though quest is done? and if its been acknowledged/eta on fix? soon to be last comp req.... super annoying. I HAVE reported this ingame already..

  • squires_spencer Spencer Squires (@squires_spencer) reported

    @JagexSupport my account was hacked even with an authenticator. Now it says my authentication code is wrong and if I try and get it removed to fix it, I get an error 15. All my GP was stolen along with some equipment. This happened early this morning after I got off.

  • odisho1996 odisho (@odisho1996) reported

    @JagexSupport @JagexSupport it worket i changet my password from my laptop but still got error loading profile ?

  • AratRasheeed Arat ☀️ ארד (@AratRasheeed) reported

    @RuneScape Once upon time I was able to login

  • farlon_muentes Farlon Muentes (@farlon_muentes) reported

    @TriciaWelfl @RuneScape that's a smart decision. it's difficult to trust a company that ignores their customers. even other services gives you an estimated time or substantial info to when an error would be fixed.

  • AratRasheeed Arat ☀️ ארד (@AratRasheeed) reported

    @RuneScape Once upon a time I was able to login

  • PrayInquis bryon (@PrayInquis) reported

    @RuneScape zzzzz i have been waiting since the login lockout started... and still cannot play. between that an my main being hijacked and all info being replaced. along with some J.A.G email thing even though its under 1 email. i still cannot play. both my iron and my main. r.i.p

  • MeaghanHallman Meaghan Hallman (@MeaghanHallman) reported

    @JagexSupport My issue is that I wasn’t playing when I got banned. Now to play again I have to wait 14 days for it be looked at. I last logged in October of 2019 I believe and haven’t played after that I was banned in June 2020 something doesn’t add up. I’m pissed and not happy

  • JSmack10 Johnny (@JSmack10) reported

    @JagexHelpFrost @JagexSupport Login: kid_1170 Character name: MrCon7rol

  • TxkyoS TxkyoSakura 🌸 (@TxkyoS) reported

    @JagexSupport I'm affected by the account lockout that's going on and it says that there would be an email sent, well I forgot the current email linked to my account so I can't even check. I can't login to the website to change it either.

  • JagexAsh Mod Ash (@JagexAsh) reported

    @nick86890694 Content developers cannot help with accounts, by the way - you'd want the Support team instead for account help. They're JagexSupport on this platform. You might do better not tweeting your login info, though, for security reasons :)

  • checkuh5 Dammy (@checkuh5) reported

    @AlexanderCanad6 @JagexSupport Not me they also help me with mine too when I had similar issue. They charge less

  • zilluden zilluden (@zilluden) reported

    @JagexSupport Any request I put through just gets instant denied which is frustrating. All I want is the email to go to my login email. I don't remember anything about the exact month and year this was created.

  • ToEveryEnemy Lucasio ⚔ (@ToEveryEnemy) reported

    @JagexSupport I've tried to submit a ticket for the lockout issue, but it tells me to log in and it's not letting me log in at all. It does let me log in on the runescape website itself, but not on the support website. So I can't submit a ticket.

  • phillipknight5 phillip knight (@phillipknight5) reported

    @JagexHelpFrost @JagexSupport this is my question ,i can log in on all my other accounts and yes that account in question was one that was locked out but now i am able to log into the "lobby" which i wasn't able to do previously makes me think i may have been unlocked but an issue has cropped up?please advise

  • JeremyLeMar Jeremy LeMar (@JeremyLeMar) reported

    @RuneScape The amount of disrespect you guys are showing to the affected players is unbelievable. You had time to shut the server down and add an update, but still bullshitting us on "waves" of accounts being restored. You all dont deserve your jobs. You deserve to be homeless on the street

  • JamesMc80533603 James Mcgarvey (@JamesMc80533603) reported

    @RuneScape You know, after a month of not playing I realize I don't need your ****** customer service or game to begin with. Hope everyone else effected quits so you lose money as your companies response has been dog ****

  • JaminsonJohn Tegridy Made Games (@JaminsonJohn) reported

    @JagexSupport Why do you think its okay to keep paying customers from playing for OVER A MONTH? Why do you promise new waves but never tell us who is going? YOU HAVE HANDLED THIS LOCKOUT ISSUE MORE POORLY THAN THE CYBERPUNK 2077 PS4 RELEASE.

  • 412alldayPGH Sean (@412alldayPGH) reported

    @RuneScape Yep still can't login. What a joke

  • keigrad Keigrad (@keigrad) reported

    @JagexSupport Is there any update on the ongoing login issues? I haven't been able to find any info lately

  • AlexanderCanad6 Alexander Canadell (@AlexanderCanad6) reported

    @checkuh5 @JagexSupport but is your service expensive?

  • Mitch44897763 Mitch (@Mitch44897763) reported

    @RuneScape Do you think you will ever implement a proper customer service system? Rather than 5-day emails and automated replies, have a day-to-day live chat where we get real responses. It is inexpensive and will improve your approval rating tenfold. So why not?

  • procedu21081434 procedure (@procedu21081434) reported

    @JagexSupport I was trying to find my login info for my steam only rs3 account, never got any emails to the account it said. I tried to unlink it because a support article said I could do that. Now I have no way to login to my account. I’m so confused as to how this can happen

  • RothschingKyle kyle rothsching (@RothschingKyle) reported

    @JagexSupport i also know the login and password and jagex felt i answered the questions well enough to let me reset my password and disable the authenticator once already i dont understand why it was put back on when i didnt ask for it ?

  • m0nzell Monzell (@m0nzell) reported

    @JagexSupport please fix the 16k slayer task streak bug before the combat week thanks

  • Housy51 Housy5 (@Housy51) reported

    @JagexSupport Is it normal that i can login to the lobby but get kicked back to login after trying to join a world? (i'm one of the ppl that got locked out)