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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (25%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Urbandale |
Sign in | |
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
| Charlotte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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kira
(@YungCatgirl) reported
@cruzrs_ @RS_YGE @RuneScape i want the smart people who understand game design to fix it. if i had to do it, the game would suffer from it, since i'm not a good game designer
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king joe
(@joe22870) reported
@Millenial_quips @OldSchoolRS Dm @Nahtzy ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Masry
(@UJlingz) reported
@JagexSupport Is there a way I can see the evidence against my account. I haven’t broken any rules from what I read. I understand its easy to say to start a new account but Im a casual player and the progress lost on an account that was wrongfully banned was more than I intend to do.
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Arick Baker
(@arickbaker) reported
@JagexSupport Account created in RSC has been hijacked. Went through the website and cannot attempt to recover account without a registered email. I login with the RSN. HELP!!@!!
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Nthapiseng
(@Flameless_Fire) reported
@JagexSupport Hi, I’m having some issues with my account. This now is the 7th time I’ve been hacked/ locked out of my account. The osrsn is:Nfew. I’ve submitted many two or three appeals now, the pass got reset yesterday but then hacked 7hours later. Now none of my appeals will
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Roach
(@Roachplays) reported
@RuneScape @JagexSupport was playing logs me out and get error runescape has got a unexpected response 26 what is this error
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Suzi Briel
(@CraigNuttley) reported
@JagexSupport Hi, I’m having some issues with my account. This now is the 7th time I’ve been hacked/ locked out of my account. The osrsn is:Nfew. I’ve submitted many two or three appeals now, the pass got reset yesterday but then hacked 7hours later. Now none of my appeals will
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Austin monkaS
(@bluexephosguy) reported
@LetsGoGoose i mean thats like what maybe 15 spots down? thats still a **** ton of people. i do think I was thinkin of runescape though to be fair. i hope they fix their **** on the main client so i dont just have to play classic to have fun tho 💀
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Ryoga Habiki
(@SirRyogaHabiki) reported
@JagexSupport Thank you Mod Pixel. I've used that form to submit a couple of tickets. My first ticket was done just before the beach event. I'm still waiting for my account to be unlocked. From what I can tell, the core of the issue is you keep sending emails to the old email address.
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jaysn301
(@jaysn301) reported
@JagexSupport Hi, I’m having some issues with my account. This now is the 7th time I’ve been hacked/ locked out of my account. The osrsn is:Nfew. I’ve submitted many two or three appeals now, the pass got reset yesterday but then hacked 7hours later. Now none of my appeals will
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David Rowell
(@DavidRo55356517) reported
@JagexSupport I just tried changing the email and when it asks to login it asks for authentication, and I tried doing a recovery again with all the info I used the past 4 times and it just got denied.
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(@flako_ua6) reported
@JagexSupport Who do i speak to regarding a forgotten username login? I received an email letting me know an old account was unbanned , but i cannot figure out the log in as my email is linkd to many
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Matias H. Röber H.
(@mattraskill) reported
Hey @JagexSupport there is a way to block my account so there is no more login attempts and also change from a name to the email that uses to get the password reset (I know you can do it on the page but doesn’t let me in)
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Scorch
(@BSheng029) reported
@JagexSupport Customer service is a joke, then again this is Jagex. It doesn't exist.
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Ji MM
(@jcon1991) reported
@JagexSupport Please point out to me where it shows what rule was broken ?
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Todd Dumas
(@ILikeToddDaily) reported
@JagexSupport your recovery system is broken... i have all my information written down from when i created the account and you have denied me numerous times now...
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Ryan
(@stealthxpert77) reported
@JagexSupport I got hacked for 27b PLEASE FIX UR SECURITY SYSTEMS. Help me understand how they got my bank pin + was able to change the pin in less than 24 hours.
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king joe
(@joe22870) reported
@DuneManta @JagexSupport Dm @Nahtzy ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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(@flako_ua6) reported
@JagexHelpGavo @RuneScape Who do i speak to regarding a forgotten username login? I received an email letting me know an old account was unbanned , but i cannot figure out the log in as my email is linkd to many
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James
(@vR_Thief) reported
@Jagex if you come back to runescape after years be prepared to never be able to login again due to bans or being blocked from using disable authenticator services smh so tired of this
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D Domino1
(@D_Domino1) reported
@JagexSupport Yes i know but the problem is that my acc is a P-Mod acc, and just before some bad things happen ingame with more users i rather have my acc locked atm so no harm can be done.
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Kenny
(@FatChune) reported
@JagexSupport ive done all of this already. Still not working. No one is playing on the account it is locked and clearly mine as I am the only one trying to recover it. It is attached to my twitch account and I have credit cards and passwords not sure what else I could use.
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Rob
(@rmarks7222) reported
@metalneo35 @JagexSupport I had issue like you and after going several steps yet nothing was found thank God I came across Panel_recoveryy via IG restored it
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Ji MM
(@jcon1991) reported
@JagexSupport The biggest issue is that the account was banned for swapping during a dmmt , yet it was the account used to swap from 07 to the perm dmm world , please have a second look into it , it’s been a long time and mods are legit saying “swap at your own risk” so I don’t see an issue
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Jake From State Farm
(@ProDigitsHD) reported
@JagexSupport Ive gone through these sites many times. my problem is that i havent gotten a email. ive check its still the same email. is there a way i can send a ticket to get my old authenticator disabled. cant even go on forums to ask for help since i cant logg in
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David Rowell
(@DavidRo55356517) reported
@JagexSupport anything to suggest to fix this?
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Ryan
(@stealthxpert77) reported
@JagexSupport I need help recovering my account! I got logged out while I was playing, "Account locked as we suspect is has been stolen." I submitted a thing to unlock it and then when i went to login, "invalid credentials." RSN: StealthXpert PLEASE HELP!
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Hüm Phrëy
(@Humphreydaddyo) reported
@Zachary97141131 @JagexSupport I will advise you to Inbox Robert_thomas009 on Instagram for fast help on your account issue
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Moozii
(@Moozii9) reported
@JagexSupport I've tried everything in the article x.x I know the email, have access to it, checked everywhere.. last email was in 2019. :( I wouldn't be bothering you guys if I could fix it :( thank you for your time!
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Butter Brettina
(@Butter80607760) reported
@ReeceCorreia @JagexSupport Idk what's been going on with them, worst part is they won't do anything to help unbanned it. I had to reach out to cybermonstersecurity on Instagram to fix it when I got tired of waiting. You should reach out for real help