RuneScape down? Current status, problems and outages
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (73%)
- Game Crash (13%)
- Online Play (7%)
- Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 9 days ago |
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Sign in | 17 days ago |
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Sign in | 18 days ago |
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Sign in | 23 days ago |
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Sign in | 1 month ago |
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Sign in | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Smith (@pigeon_cornbred) reported@JagexSupport I need serious help with my account! I have been banned from ‘Marcoing’ on OSRS... I DON’T PLAY OSRS! This is affecting my RS3 account! I just redownloaded the game yesterday and bought membership and already I am having such an issue... please help me
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HCIMHASDOGS (@HCIMHASDOGS) reported@JagexBreezy @RuneScape Do we have an eta on the achievement boosting fix?
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Cyan🇯🇲 (@cyan_cyborg) reported@Kodagraphy @RuneScape Nothing a little time travel, resurrection, and duct tape can't fix.
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Samuele Incerti (@SamIncerti) reported@JagexEasty @RuneScape Thank god, thought my rs2client was broken :)
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Ching Him Kwok (@Ivankwok291) reported@Joe_Piper @RuneScape It’s an old authentication thing, which was supposedly disabled when introducing Authenticator. I got the same issue
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Kieran Burdett (@V4uxh411) reported@RuneScape I'm using steam, I'm getting 'there was an error loading the game configuration from the website' this normal error when server is down?
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Issa (@Issa72771566) reported@JagexBreezy @RuneScape Please fix graphics cause i dont want my character to keep turning to green like shrek while im human :)
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HACKGENIUS🇨🇳 (@HACKGENIUS0) reported@ssb_Iroh @JagexSupport Hello kindly Send Me A Message For Account Recovery Process 💯 Legitimate Service
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Marcus (@RobertsonMarcus) reported@JagexSupport My account is stuck in the JAG active state and somehow, i've only just had this issue. How do i turn JAG off as it doesnt seem to be anywhere? I can't login as it boots me out due to JAG ;(
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Maarten (@Maartenlips) reported@AnAviansie @JagexBreezy You talking about the fact that wrong sound effects are playing or some other issue? I'm hearing zombie moans all over runescape and it's driving me insane
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saadon (@bsaadon) reported@JagexSupport i got back to the game recently and when i tried to log in today i got a message i need to disable jagex acc guardian when using nxt beta. now i didn't have a problem playing yesterday so i find it weird. i have a 2step auth, but i don't have a disabling button.hlp
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H_Mhejer (@H_mhejer) reported@JagexSupport good day to you, i am facing a problem, whenever i try to enter my clan citadel it logs me out of the game and i have ti re-enter password to login again. Is there any fix for this because ive tried uninstalling and reinstalling the game and still didn’t work
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Ken Hazleton (@HazletonKen) reported@JagexEasty @RuneScape Is that so more stuff can be broken?
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カツカレー (@currywithsauce) reported@JagexSupport I am a returning OSRS player wanting to recover my original name (matching the login). I checked HiScores and the account doesn't appear to have any stats. Is there any possibility of getting my original username back? Thanks!
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Connor (@ZxpDonnor) reported@JagexSupport friend of mine is experiencing an issue with logging in, claims he has to disable JAG but he doesn't have JAG. Anything you can do to help? Happened just after update on 2021-02-08
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Joseph (@Joe_Piper) reported@bodeye2010 @NachoDuck3 @RuneScape It’s been flagged to Jagex. The feature was removed years ago, but all accounts that still had it active before its removal are locked in this state until they fix.
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Richie Fleming (@rfleming1989) reported@RuneScape problems again from logging in fails to clan chat looking like a game broadcast
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Mr Fresh (@MQCCape) reported@HazletonKen @The_KnuppelRS @RuneScape I can’t name one website that has good customer service besides Amazon maybe 🤔
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Zach Bartok (@BartokZach) reported@RuneScape Is there an issue??
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NEOMeifwa (@goryboyzpro) reported@JagexSupport I have a weird issue where I no longer have the phone that had my 2step verify but when I go to disable it i am not receiving the email at all. I can prove I have access to the email address if need be I just need the google auth. disabled
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Poul Svendsen (@PoulSvendsen6) reported@JagexSupport would it be possible to get you guys to look into my ban? Im 36 kc zulrah only from yesterday, and today i cant login because it says "bot busting". Which is not true, i dont use that bot programs.
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Davey Hodgson (@DaveyHodgson1) reported@JagexErator @RuneScape But it wasn't broken so why fix it?
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Marcus (@RobertsonMarcus) reported@JagexHelpFrost @JagexSupport thanks for the reply, have they been investigating for a while or is it a new thing? I've only had this issue after the update today, but people said they've been stuck for months??
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Jay Sindab 🇸🇪 (@JaySindab) reportedWhats up with the update @runescape ? Many of us in my clan cannot play yet because clients don't update. Loading configuration then error? #runescape
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WillTheThrill (@WillTheThrillTV) reported@JagexSupport alot of people cannot login because an error about jagex account guardian needing to be disabled once trying to log into a world. getting lots of messages in my cc.
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CoolFrosting (@cool_frosting) reported@JagexSupport I can’t log in after this update. The error states I need to disable my JAG. How do I do this? Please Help!
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Jamie Peabody (@bodeye2010) reported@NachoDuck3 @Joe_Piper @RuneScape I am also having issues with the NXT JAG thing with no way of disabling it... Anyone have a fix yet?
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Zach Bartok (@BartokZach) reported@JagexSupport game isn’t loading? Update problem? Rs3
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🌸👑 Dragy 👑🌸 (@Dragy) reported@RuneScape still no fix for the graphics when loading in ultra?
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Copkillcop12 (@KevinXi69172244) reported@OldSchoolRS Wait can you guys do something about the botting problem?