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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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K A T E
(@bunillae) reported
Mildly upset I don’t remember my runescape login even though I haven’t touched that game in almost a decade.
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Ket-omg
(@Ket_omgRS) reported
@Arjstock1 @JagexSupport @JagexAsh And there's a coll log for the minigame as well. Sad that they would rather keep the minigame like it is to cater to ironmen/GIM game rather than make any sort of fix, or even remove it from the game. It is blatantly being abused just as much as BH 3 was.
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Jeremys Jones
(@JonesJeremys) reported
@JagexHelpSamo @JagexSupport Only ever been played from 2 mobile devices so should only be 2 IP addresses. Only ever been on the official android RS app so never 3rd party. Email login is only used for runescape so little to no chance of a hijack. Still feels like no human has done a check.
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Noobweps | Christina
(@noobweps) reported
I've noticed that more often than not, people who used to talk to me often just drift away. It happens everywhere I go. People from Slapshot, people from Runescape. Heck, even people from here. I know what the problem is. Me. I'm the common denominator in all of this.
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Megative
(@Megative3) reported
@PoopDogg417 @_Purrfect_ @OldSchoolRS He told his issues but he still tweets about OSRS all the time. I just can't be arsed with him when he just spreads negativity on developer's tweets. If you hate the game, just quit, but don't make others' experience miserable.
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William Rolley
(@Rolleybball50) reported
@JagexSupport why my app crash every time I go to nightmare. iPhone 13 pro max. Any insight would be cool.
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Elmo
(@PoopDogg417) reported
@Megative3 @_Purrfect_ @OldSchoolRS So when he explains his issues you call him a troll....When he uses big words that poke at your intelligence. Now he isn't some troll. Interesting how that works.
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Nate
(@Nado_95) reported
@JagexSupport The game is almost unplayable except on mobile because my login name is a very common name is there any exceptions to try and get it changed
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Dylan
(@Fire_First) reported
@JagexSupport not sure how to get this fixed, my 3 man GIM shows as 4 man on high scores, putting us very behind on the leaderboard. Any way to fix? Created as a 3 man, has only been 3 man since day of release. Group name BST
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Χρηστος Μπουρας
(@XrhstosBouras) reported
@RuneScape I have a problem, I m putting my password and it says it's wrong even though it is not. I click to send e-mail to change and it doesnt, that happened at the past and i was locked out of my acc for 2 weeks, pls can you help me?
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Lyeon
(@Lyeon_z) reported
@JagexSupport i thought you guys fixed the issue as i can buy the packages already but after i bought 1 it went back to the same state
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😒
(@Soltunia) reported
@HappyEwika @erikategu Do it anyway so I can get my RuneScape fix through you
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Post
(@RuneScapeForums) reported
When I try to post on the RSOF, I get kicked back to the login screen and no matter how many times I put in my details, it asks me to log in again. What's going on? @JagexSupport
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sleeper
(@Dear_SleeperRS) reported
@viestyd extremely cringe the runescape customer service is a lottery
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Zetsubou_no_rs
(@RsZetsubou) reported
@JagexSupport Do you know if using windows 11, intel command center will get your account falsely detected by anticheat. Ive played for years without issue but have caught 2 temp bans in the last month and I did update my windows and intel recently and now I keep getting flagged.
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Megative
(@Megative3) reported
@PoopDogg417 @_Purrfect_ @OldSchoolRS So what if the game has its own issues? This is a video game where we spend our free time. Besides, in 10 years or perhaps way sooner all of our accomplishments and accounts will be flushed down the drain. Just enjoy the game while you still can.
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calvin shawn
(@CalvinShawn4) reported
@gimborion @JagexSupport Oh sorry I had similar issue when my account got hacked their support is so bad and confusing it was @Nacy_hack who helped retrieving my hacked account, you should hit him up am sure his gonna be able to help you out. THANKS
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Vinícius Fernandes
(@Rukitokilu) reported
@JagexSupport Already opened the ticket, 3 days ago. The problem is that I still don't have an answer and the promotion is near to the end.
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Zetsubou_no_rs
(@RsZetsubou) reported
@JagexSupport Hi thanks. Im more wondering about software/os. I checked my hardware specs and I'm compliant. I've never had issues running osrs or getting autobanned for macro but since I got windows 11 late nov i've got 2 bans in a month. Only thing else I dlded is intel drivers so maybe that
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rudies mingin
(@RudiesMingin) reported
@gimborion @JagexSupport So sorry about that ... I'd recommend this guy on IG n0v4_hacks042 or message +1 (540) 999 5183 to help you with any issues you've with your account
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Nate
(@Nado_95) reported
@JagexSupport I don’t want to change my display name I want to change the login details for the account as I cannot access the account through the client as my username is always trying to be brute forced
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Suz Hepinstall
(@SuzHepinstall7) reported
@gimborion @JagexSupport I was recommended to @Quick_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Donkey Kong
(@DonkeyK03060611) reported
@OldSchoolRS PvP update when? And fix LMS it’s infested with Bots.
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Mod Ash
(@JagexAsh) reported
@Nuuskamuikku75 I'd suggest trying the Support team for help with this - if there's a problem, they'd tend to be the first to hear, and they might be able to advise you on the suspected theft messages too. They're JagexSupport on this platform.
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ilexand
(@ilexand) reported
@gamer_moustache @JoeMerrick You can pretty much pay to add ads about anything. RuneScape has this ongoing problem where scammers pay for youtube ads advertising services that lead to phishing websites
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Scrim_CZ
(@undeaddeerhear) reported
@Damiannooo @JagexSupport I was able to recover my banned account back with the help of @kenunlock. He is legit and highly recommended. Contact him now to fix your account ASAP
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Scrim_CZ
(@undeaddeerhear) reported
@TRZHRS3 @JagexSupport I was able to recover my locked account back with the help of @kenunlock. He is legit and highly recommended. Contact him now to fix your account ASAP
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Arick Baker
(@arickbaker) reported
@OldSchoolRS Didn’t see anything even mentioning the concept of account security. Are we just going to live with rsn login spam and false bans?
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derrick wiles
(@wiles_derrick) reported
@JagexSupport Hey Kamila, I get that, it was a 2 dayoderate ban, the whole issue is it's not valid which under review I'm sure it'll work out, I do not want that charge on my account. It is not accurate
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Scrim_CZ
(@undeaddeerhear) reported
@carlwebb2012 @OldSchoolRS I was able to recover my banned account back with the help of @kenunlock. He is legit and highly recommended. Contact him now to fix your account ASAP