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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Longridge
(@Pc_Cy_Shop) reported
@JagexSupport i cannot login to my account !! “Too many login attempts” i tried wifi/ethernet cable/osrs mobile/runelite/osrs client/4G DATA from mobile/VPN. Nothing works.. (rsn: Fist) sort it out!
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JagexHelpElf
(@JagexHelpElf) reported
@JoshuaMccartt @JagexSupport Hi Joshua, Could you please outline your problem, without revealing any personal or account details please, and I will try to assist you.
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Sens249
(@sens249) reported
@RsBekae @OldSchoolRS No problem. Next time read the blog and figure it out on your own though to save me some time!
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Yuki Kuran
(@AmeliaLilyKelly) reported
@JagexSupport could someone contact me regarding information on user violation of term of service in YouTube videos. Cannot find where to report on the website.
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Honey Bri
(@HoneyBri4) reported
@RuneScape How do you plan to address the issue that many gamers feel with you being unresponsive to what we actually want? Especially regarding mtx and lack of pvm updates, it seems a lot of our questions and interests are ignored on your end.
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nut
(@here4dog) reported
@JagexSupport no, i just changed my registered email but idk if that would cause an issue. also this is the new runescape not osrs
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Omar
(@PkdYourItems) reported
No wonder nobody solo pks anymore. You can't hop for 1hr without being locked to login screen @OldSchoolRS
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smashbros
(@smashbr05046477) reported
@JagexSupport I need you to change my username login to an email login
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Aiden barkowsky
(@Ambyanceoff) reported
@JagexSupport my account keeps saying that it may have been stolen, and I change my password but it keeps giving me the same prompt. I haven't played in years but decided to get nostalgic. Only to realise you guys dont have customer service on the site anymore. Help!
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Chris
(@Im_Rubic) reported
@RuneScape Why is the bug report interface still broken after being an issue for over 2 years? It makes it difficult for myself and others to report detailed bug reports which would help fix other bugs.
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Jimmy Senecal
(@zdripz) reported
@JagexSupport hi, I've got an issue with one of my accounts which I just submitted an appeal for, however, the email was hijacked and I cannot access it at the moment. (Its an old, unused email) I provided all payment information and account creation, anyway I can hey notified
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MoeMxxchi
(@MoeMxxchi) reported
@OldSchoolRS **** all u fat ******* go fix the duel arena . That "rng" is bullshit get ******** ... go fix it ***** boys.
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Lub
(@LubDPSMELEE) reported
@JagexSupport Day 5: too many login attempts. I have tried VPN I have tried mobile networks, nothing works. Someone is spamming my login. Can you please help???? I have sent in tickets, no response, nothing!
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Gasper Vladi
(@RsGasperVladi) reported
@Im_Rubic @Demonheadge @RuneScape Clan Citadel Battlefield has literally been broken, unplayable and glitchy since Nxt release. I literally don't think Jagex gives a single **** about their bugs unless the entire RS community gets on their *** about it.
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Squad Champ
(@Soul_Eater000) reported
@JagexSupport For some reason sound settings aren't working since the new interface update? I'm not sure if this is a widespread issue. But you can't mute or turn up audio in game it does not work whatsoever. Can only be managed via computer settings. Hot fix?
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Iron falli
(@leonelm38959128) reported
@JagexSupport I am still unable to enter my account due to the error of too many attempts to enter, I have lost 7 days of membership due to this error, I can not use a vpn to play? what is the risk of using vpn? I don't want to lose another day of membership in my ironman
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Nivek Foxxy
(@XNivekk) reported
Hey @JagexHelpFrost. Can you assist me with this? My runescape account got banned a while back. I submitted a ban appeal but I received a reply saying the account is not banned. Though when I try to login to the game it say the account is disabled. In game name: PwnThaMan
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DamienThornUK
(@DamienThornUK) reported
@Im_Rubic @RuneScape Pretty sure they've said altscape is a non issue
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Micheal
(@Friendlygymgoer) reported
@osrs_jacob1 @JagexSupport Yep, that's what they did to me. They also sent several phishing emails to my old login which was such a coincidence, i immediately knew what their plan was and just ignored them. Hopefully they'll leave you alone too
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Wardude202
(@Wardude202) reported
@JagexSupport @JagexAsh Hey... So, i have been playing rs for almost 15 years without any issues or VPN. I came back to osrs 3 days ago after taking a break and have been using a VPN while playing. Recently purchased it (i use Nord VPN) I just got a temp 2 day ban today???
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Thomas Longridge
(@Pc_Cy_Shop) reported
@JagexSupport All I know its been 5 hours now and i cant login yet. Your wasting my membership. Fix your system. And just a heads up because you guys cant fix it yourselfs its people spamming your login (random password) but they know the email/pass and block you from logging (autoclicker use)
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bank pin is useless
(@badumtssSupport) reported
@JagexSupport is there any way of pausing my membership since my account is being targeted by the “too many login attempts bug”?
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jacob
(@jacob_buttery) reported
@JagexSupport I reported the issue! I managed to get logged in once but once i logged off the issue is back again! Thanks for replying!
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Micheal
(@Friendlygymgoer) reported
@osrs_jacob1 @JagexSupport Are you able to log in through mobile during this issue? That's one of the common workarounds that i utilized and it seemed to work for me. Make sure it's a linked google account since that appears to bypass the ''too many login attempts'' issue. Stay strong!
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DamienThornUK
(@DamienThornUK) reported
@RuneScape Will we actually get a roadmap of updates this year? Please will you communicate better when game breaking and wide spread issues are happening (graphical glitches and crashes). Please can you actually do something with your player and bug reports? Will the game be fixed for 2mo
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TweetCore
(@Tweetcore331) reported
@JagexSupport Hi there, Indeed I do feel that way and I have reported them in-game. Hopefully that's enough, but I wanted to make sure there's also a public record of this in case his repeat ragging becomes a prolonged issue. Thanks.
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Jamsa
(@JamsaFIN) reported
@JagexSupport -.- your support is starting to sick me if this is case. this seems to beat @Battlefield V no tech problem and you even have 20 YEARS to make things work in this type of situations
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Corban Dolan
(@corban_dolan) reported
@JagexSupport I tried to log into one of my accounts and received an error saying “too many login attempts” and it seems the account has been locked. What can I do to have the account unlocked? IGN of account is Shrekykins.
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Roger Garcia
(@roger_003) reported
@JagexSupport hello im trying to recover an old acc i forgot. I tried recovery but still having issues since the acc is from like 2007 or 08
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Lutte
(@GoZammy) reported
I actually got to the runescape login screen and was disgusted with myself for opening it. thank ****.