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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@1300Matt) reported
@Kooterj3rown @JagexHelpFrost @JagexSupport I recommend Mr. Lew on WhatsApp He helped me fix mine, I had the same problem. You can contact him Via WhatsApp +1 (267) 795-3704
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Tomasz
(@Tomasz_Rs) reported
The fact that the word "Spaz", gets the same treatment as actual derogatory terms is an absolute joke @RuneScape I think it's time to fix the chat filter.
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Enigma
(@Marc_I_V) reported
@JagexSupport It is still asking for me to login
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Kristopher Rowland
(@KristopherRowl7) reported
@JagexSupport in Leagues Is it intentional that alchemist doesnt work when churning??? or is it a glitch?
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Arizse
(@Nirxiom) reported
@JagexSupport this didnt help at all i know my login information it just isnt accepting it and i get denied on password resets spite knowing everything about my account
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SickleSmith
(@Sickle_Smith) reported
@Megative3 @OldSchoolRS Well then they should give up on grinding for ranks then…. Unless grinding for ranks is what they find fun and if that’s the case then there should be no issue with the extension. Personally I don’t care at all I’m a casual player who plays for a few hours…..
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Robert Simmons
(@Shibby90441) reported
@JagexSupport And before I get another "if your appeal was denied, please check the rules of the game", I wouldn't have been trying for weeks to get this account back if I had broken any rules of the game. Least tell me what I "Marcoed/botted" I'd be impressed to see what did not occur.
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Cory Bell
(@Sadist420) reported
@RuneScape I tried to login for the first time in over a year, only to find that my account I have had for 20 years banned just over a month ago. I appeal the ban and you decline it. Not only was I inactive during the ban, but who would risk a 20 year investment.
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too bad
(@toobadRS) reported
@JagexSupport so, my account has been hacked 3 times, someone apparently know some of my recovery information so they can recover the account without access to my email or such. how can you guys fix this so i can get more security on my account so this cant happen again?.
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Kryptonic Ryu
(@kryptonic_ryu) reported
Anyone else have trust issues as an adult because of the *trades* on Habo hotel and @OldSchoolRS
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Stormruler
(@_stormruler) reported
the problem with the runescape leagues is that there's a load of stuff I don't want to do because the gamemode is temporary, but I also can't do it on the main game because my account isn't as far progressed
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OhoLA
(@lahoo303) reported
@JagexSupport Could you please check Ray ID: 6d83a4e61a104f58 I cannot login on the web. Thank you so much.
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Scott
(@Wavyscribble) reported
Sure I had to pay $2500+ to fix my car... but I've been reliving my childhood by playing RuneScape for 40 hours a week, so it all balances out! 😐😐😐
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fkedd
(@johnjameshardy1) reported
@4lienOSRS @JagexSupport i get same usually if screen rotates 1s just restart the app should fix it i kinda like it lol
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Kaiju Kip | Chaotic Senpai / Content Creator
(@KaijuKip) reported
@ShiaBun I think I've officially hit my most with Runescape clocking in about 600hrs on steam alone, that doesn't include mobile or standalone client. I have a problem and can't relax, send help
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Sander
(@San4311) reported
@RuneScape Nice error 404 link.
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kovsok
(@jrdydvry) reported
@jagex @JagexSupport @OldSchoolRS i cant find the form for a ban appeal. error says: The form you are looking for doesn't appear to exist at this location. can som1 help me ?
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chiri
(@bedtime_RS) reported
@GothicLogic @dadmilk_ @OldSchoolRS dragon cup is the top 1% of players. it's not meant to be able to appeal to every player. if you're not capable of competing for the rank then you don't deserve it. i don't see any issues. there are people with full time jobs who will finish dragon, dont blame the extension
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Niclas
(@Niclas91539646) reported
@JagexSupport I tried but it says my email or password is invalid. But I have typed the correct ones, it is the same as my email I use for the account and I can access my email. I have multiple accounts and all are paid for by the same card, can I somehow give you my info or something to fix?
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Liutauras
(@suffocatio) reported
@JagexSupport + cant evwn log into forums, even with steam, what the problem your wasting my gametime with these bugs, who will compansate my membership, and fix this log in isue.
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Angryscaper
(@Angryscaper21) reported
@JagexStu @JagexSupport Its been 3 weeks without them being able to answer me nor fix it? So idk
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Robert Simmons
(@Shibby90441) reported
@JagexSupport I have done a ban appeal, but I also know that your detection has an issue with Runelite plugins. I was sitting playing the game, afking watching youtube and then bam I'm banned. I've been trying and trying to get an actual response that isn't copy and pasted in, can I get one?
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Liutauras
(@suffocatio) reported
@JagexSupport hello jagex again having same problem as few days ago i cant log in it says or inccorect password or too many attemps, been playing then logged out went for a smoke back and i got this issue. Idk how to contact you, my ingame name is suffon,im logging in with email
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Liutauras
(@suffocatio) reported
@JagexSupport Your website doesnt help me , i did everything i can, wrrited you tickets and etc, nop you dont do anything, so how can i contact jagex anymore? Login attempt error, right , on other device it says inccorect password but i know it, so whats the problem fix it, idk what to do.
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Shawn
(@Roarofaleo) reported
@JagexSupport @Jagex Unfortunately it’s just one of those things you can’t really help with. I just died to a disconnect with my first pet before I could insure it while doing a dragon defender grind sadly. But I have the screen shots that I had one 💔 an got it at 43 farming rip little tangleroot
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OhoLA
(@lahoo303) reported
@JagexSupport I can login on the official clients for f2p but I want to login on the web for subscription.
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Shawn
(@Roarofaleo) reported
@Jagex @JagexSupport I would like to take a moment to say rip to my baby tanglefoot which I had for maybe 24hours because the servers where a steady 800-1000 msp that I died to a cyclops cuz of the lag an freeze. Plz help lol
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Carlos
(@CarlosRevealed) reported
Fix your ******* drop rates for chambers smh over 100 solos dry and god knows how dry with teams **** @OldSchoolRS
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Cryptohead OSRS
(@CryptoheadOSRS) reported
Full Void & Fighter Torso down. We're almost ready to start slayer on Saturday. Complete a few more things tomorrow and we're g2g. Even with internet & microphone issues t'was still a solid stream. Sorry to the regulars I wasn't ignoring you. #osrs #runescape @OldSchoolRS @Twitch
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Kenneth Valentin
(@Kenneth55617253) reported
@OldSchoolRS Please, Jagex, I know it’s been months since my account was banned, but if you could please look into this issue again, I would greatly appreciate it. I don’t know any other methods to appeal this. I think I tried long ago, but it was immediately declined.