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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Knight of the MAGA table
(@RedCat_BlueHat) reported
@scrowder The problem is, cooking is a skill like in runescape, but you have to train it in methods that simulate dark souls. You know what I mean if you have ever seen videos of people trying to cook turkeys in garbage cans
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Joshua James
(@RealJoshuaM) reported
@JagexSupport my fear now, is what of my main accounts now? Not just my skillers. It worries me that out of error, any of my accounts can blink outta the game. Taking weeks, if ever, to return them
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Arbin Imeri
(@imeri_arbin) reported
@JagexSupport Hello. My account has recently been disabled for macroing. I truly believe I haven't broken any rules or used illegal botting software. Could you please check and review my account "Arbin", and provide evidence that in fact I did break the game rules. Thanks you.
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Benjamin
(@BenKoren25) reported
@JagexSupport @Innocen36769281 Rules are very easy to follow - jagex doesn’t ban for no reason, I have been playing since 04 and I have never had a problem - just play the game and behave ;)
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Joshua James
(@RealJoshuaM) reported
@JagexSupport Someone there at jagex really needs to start focusing on taking proper care of the fanbase. This is exactly why you almost went out of business multiple times. I'm 32, and don't have time to waste on appeals. When I pay for a service, follow the rules, I expect it to be there.
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Joshua James
(@RealJoshuaM) reported
@JagexSupport This is wrong. You guys made a mistake. Lets say my appeal goes through, great! But the issue remains, that your bot detection is messed up. More since since mobile. How many bans do you need to undo? You have to understand, runescape has been a part of my life for longer than I
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Anthony™ ッ
(@M_Anthony_T) reported
@JagexSupport so I'm pretty sure I'm next to a bot right now I'm at ammonite crab area an i turned auto retaliate off an the guy is just standing there every 5 min or so he walks around to not go to login but hasn't done anything in the past 8 minutes
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Delta
(@DeltaATriangle) reported
@OhDearDevilRun @SquareEnix @FF_XIV_EN I actually think it is a logical issue. Free trial actually intentionally uses a slightly different version of the full client, which tells me that they aren't going to let us revert accounts already. They could totally do the runescape treatment though.
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Ripper Roo
(@RipperRooOSRS) reported
@Notmywaifu @OldSchoolRS Seems like the issue comes from content like Nightmare and Nex having so many uniques, not so much from raids. Of course, raids only dilute options for future BiS further, but it makes sense coming from a raid.
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osrs live
(@streamingnow25) reported
Hello sir i am using runlight but it shows me last login time wrong how is this possible no security breaking but show me last login time wrong i have logged my account today, bank pin The braking request was also received. Can you tell me how this is possible? @JagexSupport
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Dom
(@bostonfandom5) reported
@JagexSupport I keep having an issue logging in. Keeps saying my account can't be logged in due to billing information.
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Jamespaul
(@Jamespaul320) reported
@LucasdeLucca92 @JagexSupport Can I be honest with you, it's pointless to mail and wait for support to reply or fix up their mess quickly message victoriouscyberspy on Instagram and explain to them
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Kinfolk Stables
(@KinfolkStables) reported
@AllinAllgaming Agreed. How many other game economies have survived more than a few years? WoW and Runescape? Only ones, maybe? And they've had their own issues and the inherent benefit of FAR more sinks by nature of the type of game. Very worrisome
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Fegusy
(@Fegusy1) reported
@JohnGibson5894 @JagexSupport Hello Sorry for your account.... You can message this guy called @ikonstech on Twitter he can help you get back your account without problem..... Or message him on WhatsApp +13526960752
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Rxckless
(@Rxckless92) reported
@JagexAsh @JagexSupport I am having issues with recovering my account. I want to change the password as I forgot it, and it keeps saying it can't connect to the services.
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Just call me Ains
(@AinsDarling) reported
@JagexTyran @JagexSupport hi, still waiting for some help with the ban issue, tried to contact support team but no response, RNS: AinzDarling my acc got banned when swapped from wifi to mobile data in my pc, can check it's the same pc i've using for years
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42 (ADD BA PET TRANSMOGS)
(@four2eu) reported
@recklessladrs @OldSchoolRS The faster attack speed would make it so the wand can only be balanced with gear that exists now, making future upgrades disproportionately benefit the wand (same as pre-nerf BP issues)
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Gaming Channel
(@GamingC00432621) reported
@JagexSupport @JagexSupport Hello, still waiting to recieve the password recovery request can you please see if theres a request for it? rsn is: Nijah Ilari I have been checking gmail still not received any emails from the system to reset my password. I tried all trouble shooting steps
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Joshua James
(@RealJoshuaM) reported
@JagexSupport ok... but that doesn't help the issue. if you guys keep wrongly banning people... how is an appeal going to help? this is a common issue that isn't being addressed. We spend hard earned money on your services. We deserve a better response than an appeal that may or may not work.
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Frances
(@frangalvin) reported
@Bacardisaiah @JagexSupport Contact @tylerfxl now to fix your account immediately
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December
(@Gondolaisgone) reported
Speculate I’d say it’s because these people have turned RuneScape into a mega competition instead of a game, its all about bis, stats, QP but the problem is when we were younger it was about fun not grinding till 20k kc on a boss hoping for a drop, is it jagexs fault? No
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Gaming Channel
(@GamingC00432621) reported
@JagexSupport Hello, still waiting to recieve the password recovery request can you please see if theres a request for it? rsn is: Nijah Ilari I have been checking gmail still not received any emails from the system to reset my password. I tried all trouble shooting steps outlined still no
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andy
(@drewbe1992) reported
@JagexSupport I was in the middle of a game of GotR and disconnected. Login to ban. I know this is what you get a lot. But can someone please speak to me about my issue, I don’t want to post the account name because it’s the login. It’s my osrs and rs3 main.. Too much to lose
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Natascha Richardson
(@NrXch) reported
@JagexSupport And the issue being I no longer have access to the email for the account. And the cancel with card feature requires you to have that.
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Joshua James
(@RealJoshuaM) reported
@JagexSupport Which means your system screwed up. So, considering the 1000's of dollars you've got from me, as a consumer, all I'm asking for is the same rights as any other paying consumer. That I receive the same service as any other rule abiding player.
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Joshua James
(@RealJoshuaM) reported
@OldSchoolRS How about instead of working on new stuff, ya fix old. Like your bot detection?
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Pidbull 🏳️🌈
(@Pidbullz) reported
@JagexSupport @JagexAsh Please do not make me use a non-working report system. I have reported names similar to this for a few years and the same ones are never changed. Please look at this screenshot and deal with it, and fix the report system. Thank you.
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Obi-Wan Coyoti
(@CoyoteDrunkly) reported
@lordvictor @OrwellNGoode I dont even recognize about 1/3 of them. Hell, I didn't even know fitbit was a service. I do need to cancel some of my old school Runescape subscriptions tho... I have like 4 characters and they're all member accounts.
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Joshua James
(@RealJoshuaM) reported
@JagexSupport Now, poof. he's gone. Even if he was some super amazing dude, that wouldn't be my issue. My issue is my other accounts. The money and time i put into runescape. Hell, the people I've brought to you.. my family, kids, friends. Likely brought over 10k from me and my line of people.
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AllAboutSNSD
(@snsdaboutall) reported
@bostonfandom5 @JagexSupport Dm @anectodal now to fix your account immediately