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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (75%)
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Matchmaking (25%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Muhammad Naeem Saqib
(@Naeemsaqib18) reported
@JagexSupport Both of my accounts are banned i m completely sure u guys are having a problem in ur algorithm coz the offence is same of RWT GOLD FARMING which was totaly wrong ohh dear wt... is happening here
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Dimitri_Myers
(@DimitriMyers1) reported
@aradazs @Ket_omgRS @OldSchoolRS Would it matter if they did? The impact of something like shooting stars having a bug or some sort of glitch would impact far less players than an issue with PvP would. On the flip side there are far more PvM players than there are PvP. I do agree, but this seems to be why.
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james
(@daroogles) reported
@rorysykes @RuneScape No problem!! I was just wondering. I picked up a M1 laptop today and wanted to do some legwork to see what I needed to start playing
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Saku
(@sakuaas) reported
@JagexSupport My payment gets rejected on pc, after i bought something through mobile. I want to know if you have issues with payments at the moment, because my card has always worked before, but not now. And bank says the issue is on you.
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BURN OUT
(@burnz_out) reported
@JagexSupport when i did the login issue it said chose what email you would like it be be sent to but yet the email from Mod Warden to day it said my alt name not my main acc name why is that ???? but i used my main email not the email i used for my main to used why it that ???
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Wet Pocahontas
(@wetpocahontas) reported
@OldSchoolRS u dumb pieces of **** i cant even login u dumb motherfuckersr
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Kris Wharton
(@KrisRyanWharton) reported
@JagexSupport Once again, I am still blocked from submitting a support ticket. I don't track everything I own and do, so I'm not sure I can accurately say where I have lost progress. Won't your telemetry system eventually sort this out? Isn't the support ticket issue a priority?
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Frederick Cook
(@FrederickCookJ) reported
@RuneScape I'm part of the 1% that were rolled back to Feb 8th and still can't login. My account was rolled back to a point where it doesn't exist. What are you going to stitch my telemetry data to if I don't have a save file from Feb 8th because my account was created between 2/15 and 3/4.
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Shay
(@challoners98) reported
@JagexAsh @JagexSupport whomst would i complain to about an issue with the yak track?
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Bom dia
(@heylenahx) reported
@Jagex @JagexSupport @RuneScape IM 6 DAYS WITH THE ERROR LOADING YOUR PROFILE; PLEASE HELP ME!!!!
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RichFutureNick
(@RichFutureNick1) reported
@Gamma_Monkey @barronsonline Yes, my view it going to crash. i get it people think kids playing this 24/7 great revenue but if you review old games that got hyped and just faded away with the gen... >.> runescape anyone? lol hhaaa
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Eli Bishop
(@elithebishop) reported
@JagexSupport I can even provide IP addresses and login device info from when I last was able to log in if that's helpful? Otherwise my 15 year old account seems to be lost to me and that's reaaaally disappointing. 😞
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seth
(@Seth_William11) reported
Why can’t I login on my #runescape ?! Come onnnn
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Karina qiu
(@Karinaqiu) reported
@RuneScape still can't be able to login on my hcim, even my main have the same problem, submitted report almost 2 weeks ago but no reply yet.
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ЯR Pitman
(@Seismic_Splash) reported
I cant log in to runescape now im having cod problems logging in.
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Giibbaa
(@giiibbbaaa) reported
@JagexSupport today in the evening after work i’ll try to login on rs3 for the first time since that bullshit last week. I really hope that i can again login and that all my stuff and progress is still there.
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Noshei
(@theNoshei) reported
@JagexSupport Had a strange issue today, decided to give RS3 a try since I've never played it before. Went to create an account and was told one already existed with my email. Went through the process to recover the account to find out it is banned in 2014
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slice cats
(@CatsSlice) reported
@JagexSupport I looked at those rules and dont see an issue.. Do you think its a reference to golddigging?? thats not the case nor is it particularly offensive? you have. a qp w as an easter egg? I wanted a roleplay name to reflect my ****** grind of clicking the same rock to 70 mining ,/
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AlphA WolF
(@DennisAlphaWolf) reported
@RuneScape just wanted to say I may not be able to play right now but I did watch your resent live stream on twitch and I can't thank you guys and your team's enough for everything your doing to fix this issue
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Anton Larsson
(@LarssonAnton95) reported
@RuneScape you really need to fix this soon.... i want to play my new account....
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Joshua
(@joshie_0) reported
I miss having a PC. Just playing RuneScape and Diablo 2 for hours. LOL with my friends when League Of Legends was non existent. Definitely can’t wait to get these moves going. Been on my grind even when I’m not working construction.
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Ashton Williams
(@AshtonW35784839) reported
@RuneScape Unreleated to the login issues as I am one of the lucky ones, but how come Norton VPN's log me out? No matter what country I set it at, it logs me out or tells me "my game session expired." Does RS software reject Norton VPN's?
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Luke 🇸🇬
(@Lukeisaiah25) reported
@RuneScape **** sake. This is really getting very annoying. 6 days of this bullcrap and nobody from player support has gotten back to me via my ticket. You guys can't even give us an estimated time line for this to be solved. So this can potentially take up to months to fix?
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Janetcat
(@Janetcat6) reported
@JagexSupport @Brillia29642860 In banning all these accounts, please take some time to address all the false bans too. The high profile accounts have the problem solved quickly but we are very real players/people too, not cheaters and liars. We need some real direction, not just links we've already exhausted.
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Wet Pocahontas
(@wetpocahontas) reported
@OldSchoolRS U ******* DUMB PIECES OF **** FIX UR ******* GAME RETARDS
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Brian umphrey
(@BrianUmphrey) reported
@JagexSupport I still cannot access my RS3 profile it has been 3+ days now. It says " Error loading your profile. Please contact customer support"
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Sappy
(@SappySapSap) reported
@2277_Iron @OldSchoolRS I’m like more worried about the market crash due to general lack of PVM updates—I don’t think a Thermy jar would solve that problem. Sure, might be annoying to not have polls pass in order, but that’s literally out of your control.
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Joe
(@Joe_Mcgough92) reported
@RuneScape @JagexSupport Hi, I apricate all the hard work you guys are doing for us that cant log in. I was just reading your updates and how you deal to fix it and was wondering will the fix you are trying to use work for accounts made AFTER feb 8th?
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AlphA WolF
(@DennisAlphaWolf) reported
@JagexSupport just wanted to say I may not be able to play right now but I did watch your resent live stream on twitch and I can't thank you guys and your team's enough for everything your doing to fix this issue
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Rory Sykes
(@rorysykes) reported
@daroogles @RuneScape If for whatever reason you have any problems let me know, Okay?