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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Tomes
(@toyotatomes) reported
@RuneScape @JagexHooli any words on rs mobile not showing quantities and invisible sprites? Been going on now for months. No acknowledgement from yourselves. Official mobile launch is 10 days away and this is a serious issue for mobile.
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Matt(Rs Bootsy)
(@Rs_Boots) reported
@JagexHelpFrost @JagexSupport I assume they're working on a fix, if so whats an eta?
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welho
(@gucciwelho) reported
@JagexSupport I don’t get any error messages it just loads for a couple of seconds and then shuts down.
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i like trouble brewing
(@surginald) reported
@OldSchoolRS good update, but when is trouble brewing hard mode coming out? I need "The better stuff" to make super mature ales
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𝕾𝖆𝖒𝖒
(@samm_gemmx) reported
@YouTubeGaming Old School RuneScape Any of the Tony Hawk games (made me start skating) Elder Scrolls Oblivion Crash Bandicoot Warped
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Jessmister
(@homeless_wizard) reported
@JagexSupport the problem is they deleted every membership purchase in my email and changed the recovery email. i have other purchases in my email still relating to the account that i can include but i can't remember me the earliest dates as they were like 15+ years ago
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Marius
(@norftw) reported
@RuneScape Any plans on fixing current graphical issues and stuff while you have your "system brush-up" on the 9th of June?
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RSWest
(@RSWest5) reported
@jagexsupport @runescape Will someone please help me with my account? You still haven't even clarified which rule you think was broken. More importantly, on a game I WASN'T PLAYING. That isn't just a little weird that a link doesn't explain at all, to you?
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Candy Newb
(@Candy_Newb) reported
@JagexSupport Please FIX THE Invention Tutorial... Multiple Reports have been sent, entire reddit have said it has been a known issue. But low priority, so you haven't fixed.... PLEASE FIX I can't unlocked or advance beyond the tutorial................. PLEASE FIX
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DamienThornUK
(@DamienThornUK) reported
@RuneScape Did they fix clue scroll sliders? No mention fixes and didn't even acknowledge them being broke.
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👸❤️Cora Abigail👑🥰
(@Cora106310) reported
@simpletobal @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Candy Newb
(@Candy_Newb) reported
@JagexSupport Can you please for the love of GOD fix the Invention Tutorial on RS3????? I just finished a good 11 hour grind and got bugged on tutorial because it thinks I need an Ancient Gizmo.... Imagine a skill with req... then laughing and saying no... because you won't fix..
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Gohan
(@Donatasxdd) reported
@JagexSupport Hello, I'm experiencing a bug where each time I reload my client it resets game client layout from fixed - classic to resizable - classic. I've tried it with different clients (classic, RL), the problem stays the same. I've tried to reinstall clients, delete cache.
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Austin Bobholz
(@Im_Austain) reported
@JagexSupport I placed a bug report in game about invention being broken any ideas when this might be hot fixed or should I trademark the term Invention Lockout 1.0
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Reckless Lad
(@recklessladrs) reported
@OldSchoolRS Scaling on story mode is a bit excessive. I had almost as much trouble carrying a 5man team with 3 newbies as I would in a normal tob ... I shudder to imagine a team of 5 newbies trying to do it themselves.
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DDDGFRjuufdysP6🏳️🌈
(@Rosegull6) reported
@SkremaxNetwork @RuneScape its a issue that hasnt been fixed for over half a year, its hard when you run a popular friends chat, and having to log into 07 just to change ranks
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vladdrac25
(@vladdrac25) reported
@JagexSupport Maybe you guys can fix the stupid lag that goes on especially when I'm trying to boss
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Mohammed Siddiqui
(@Mohamme82238145) reported
@JagexSupport Hi, my username on Runescape is QMUL. I became a member just a few days back. Unfortunately I have been getting an error message almost every day since I became a member. It says "you have logged in using this address too many times, try logging in 5 minutes later
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Yoeshua
(@YoeshuaOSRS) reported
@JagexSupport Could you have somebody look into my support tickets. I’m having a serious issue and can’t seem to get anyone’s attention.
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Dominik E.
(@Dominik2709) reported
@JagexSupport Hello, i forgot that i used another Mail before, so it make sense that i didnt geht any Mail for the password reset. Now i can login to both: Launcher and Website. Thanks
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shawn Rice
(@shawnRi76148076) reported
@JagexSupport my IGN is khoum and I’ve been trying to appeal macro ban. Both email and acc was hijacked - hacker appealed from hacked email before I could recover. My IP is east coast and google login shows California login from hacker
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Chris
(@Chris_Osrs_) reported
@JagexSupport Maybe you guys while game is down will have 10 seconds to properly look into my account an fix my falsely banned account you banned 14 months ago for trading 75-100m from main which had SAME name not some stupid lil rwt bs or “on screen keyboard” from start button(no advantages)!
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Austin Bobholz
(@Im_Austain) reported
@JagexSupport Please, fix this ASAP idm it just sucks to see new players who just got invention not even able to complete the tutorial.
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CuteKitty/Kirsty
(@Cute_Kitty92) reported
@RuneScape Didn't even fix the graphical/texture issue on compatibly mode even when it was apprently mentioned by jmod on reddit that it was gonna be fixed... Its been over a month with this issue now
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vladdrac25
(@vladdrac25) reported
@JagexSupport The servers still sucks, tried bossing again at nightmare on the regular client instead of runelite and I still lag hopefully the 6 hour maintenance will fix that
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John Pezza
(@DankVw2) reported
@MrBeast @Christhealtgod did you see his left eye shunner? Does mrbeast burger got a cure for broken ribs like 2,000 burgers cover in enchanted gold from RuneScape? Lmfao what a show. Floyd didn't break a sweat on the kid. Now Logans got hairline fractures everywhere.
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Hidan
(@undeadhidan) reported
@JagexHelpStevie @JagexSupport Can’t login because no authentication remember. Even on the website it makes me do the 2fa, which I don’t have. And don’t get the emails the system is saying it’s sending. Quite the predicament huh
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w308forklift_osrs
(@w308forklift) reported
@OldSchoolRS For the automatic rejoining of guest clan chat can you please make this a background task? It is quite annoying that it pops the panel up on login, especially on mobile.
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I am Turbby
(@I_am_Turbby) reported
@JagexHelpL0ne @JagexSupport Still nothing being done to fix their mistakes. I have never done what was accused of me on the account that has been banned. Trading other accounts should not result in bans and that's extremely toxic and a way for other players to get innocent players banned.
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👸❤️Cora Abigail👑🥰
(@Cora106310) reported
@AndyFry83726033 @OldSchoolRS Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account