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RuneScape

RuneScape status: server issues and outage reports

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 79% Sign in (79%)
  • 7% Online Play (7%)
  • 7% Glitches (7%)
  • 7% Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

CityProblem TypeReport Time
New York City Sign in 10 days ago
San Francisco Sign in 19 days ago
Manchester Sign in 19 days ago
Urbandale Sign in 25 days ago
Sydney Sign in 1 month ago
Upton Sign in 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysOSRS
    Rhys (@RhysOSRS) reported

    @OldSchoolRS fair enough that you're waiting for you to be confident the same problem won't occur, just hope it's figured out quickly and being put as a priority.

  • toomanysnipers
    Teeth (@toomanysnipers) reported

    @skill_specs @OldSchoolRS nah they should just redo the finals, honestly what a **** show; by not redoing the finals the DDOS'ers literally won

  • datcritcray
    PhysX❤️‍🔥 (@datcritcray) reported

    @IsacanRS @RuneScape 280 characters is not enough to summarize the amount of mismanagement and issues that have occured at every single boss release, the devs and upper echelon are a joke at jagex ltd

  • Neve1Official
    Giovanni Siciliano (@Neve1Official) reported

    @JagexSupport "Not Appelable" Major macro ban, but i play for 14 years never used nothing, this is the first time of my life i have problem with ban, why unapellable, pls help me jagex, i do anyhting

  • Joni19707149
    Junaid Saeed (@Joni19707149) reported

    @azharma17470952 @OldSchoolRS It really feels bad how your account has been banned I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • Robbieschar
    Robbieschar (@Robbieschar) reported

    @Spayyce1 @JagexSupport Twitter is the only way to contact jagex joke of a customer service. So he probably made it just to talk to them

  • NeverSmileRs
    Jonas martens (@NeverSmileRs) reported

    @JagexSupport I have been banned for two weeks now. All those devices are touch screen. Might fix your **** jagex. We did not bot.

  • The_KnuppelRS
    The Knuppel (@The_KnuppelRS) reported

    @RuneScape @Nina_Ray_RS And what about the lead q&a that has been postponed twice already? A broken AC can’t be the excuse this time.

  • OPRS_Kyle
    Kyle (@OPRS_Kyle) reported

    @OldSchoolRS If this was down to a network attack, how do you explain the coincidence of the exact same lag during both beta’s or were they also down to network attacks?

  • Ironman_Life
    Ha rrison (@Ironman_Life) reported

    @AurimasNiponel @JagexSupport I wouldn’t attached you login email pal

  • jollykkaRS
    jollykka (@jollykkaRS) reported

    @skill_specs @OldSchoolRS 45 reset would keep the pking community busy for so long even if its not a permanent fix its a way to shut us up for a while

  • ShevlinCollin
    Collin Shevlin-Virgilio (@ShevlinCollin) reported

    @Frontline_RS @OldSchoolRS Why are y’all so proud most of the top tier pkers couldn’t play very few people didn’t have insane amounts of lag. I guarantee the people that made it to top 32 all were resting around 120 ping or lower

  • DamienThornUK
    DamienThornUK (@DamienThornUK) reported

    @RuneScape I guess it's safe to assume you guys are abandoning the q and a and trying to sweep issues under the carpet then?

  • Neve1Official
    Giovanni Siciliano (@Neve1Official) reported

    @JagexSupport I got an issue i think 2 month ago with mine little brother using autoclick and only this, omfg, anyone contact me pls

  • mwsnfbg
    Mwsnfbg (@mwsnfbg) reported

    @JagexSupport hi again, you have just reviewed my appeal and denied it, I use a client that I built myself with no bloating plugins so I don’t lag as I’m on a low end pc, maybe this is why I flagged for 3rd party client, this ban was incorrectly applied

  • eNaticus
    eN ☄️ (@eNaticus) reported

    @OldSchoolRS Just scrap it, I feel sorry for the people who wasted so much time into playing to be let down by the lag and attacks, the PB is dribbling by the day and its a shame to see.

  • MartinDack4
    Martin Dack (@MartinDack4) reported

    @JagexSupport . How long would it usually take for a recovery email to arrive for OSRS? I’m having trouble recovering my account and since I have paid real money to get where I am in game I would like my account back. A quick reply would be appreciated.

  • ChilliBombTV
    ChilliBomb (@ChilliBombTV) reported

    @srobinson2709 @OldSchoolRS "Why was it not postponed?" There could be hundreds of reasons; They didn't know that the servers were going to get DDOS'd, They thought the hiccup would only be temporary, etc, etc

  • MaggyWit
    DerekFisher (@MaggyWit) reported

    @Pk3rlyfe @JagexSupport It really feels bad how your account has been hacked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • Ejmillan
    Eduardo Millan (@Ejmillan) reported

    @RuneScape @Nina_Ray_RS To whoever read this, lets not forget they still have to answer about the mtx stuff that they ignored on purpose from the last stream saying "it was a broken air conditioner" Will still ask about that until they answer about it.

  • SarahL86351
    Sarah Lincoln🐕 (@SarahL86351) reported

    @Pk3rlyfe @JagexSupport I had similar hacked issues not until @Hackwizard06 on Instagram helped me recover my account

  • datcritcray
    PhysX❤️‍🔥 (@datcritcray) reported

    We really are beta testing bosses in the live version of @runescape. How are y’all not ashamed of not being able to deliver 1 boss without a cascade of problems

  • ChilliBombTV
    ChilliBomb (@ChilliBombTV) reported

    @IPidddy @OldSchoolRS Why are you and acting like all they need to review is the lag? They need to review their security systems, etc, etc. It's not as easy as just "taking 20 minutes... [to] look at the 60 videos on what went wrong" not to mention that 20 minutes, for 60 videos, is 20 seconds per vid

  • divpysN4N
    davide sampaoli (@divpysN4N) reported

    @restockxboxpls @JagexSupport I had the same issue ..I never thought I’ll able to solve it…massive appreciation to @AntiTrafico_DF for recovering my account you should check them out too.....✅ .

  • Neve1Official
    Giovanni Siciliano (@Neve1Official) reported

    @JagexSupport hey jag, i know eta are 14 days but before that i have one question, In appeal i can't add text and proofs? Had just some ready options to select, i never had issues

  • AirNathan119
    Lord OiiNathan (@AirNathan119) reported

    @RuneScape Hopefully the broken click hitboxes on practically everything will be fixed before the front comes out, otherwise I'll stick to playing @Valheimgame

  • ShockerCT
    ShockerCT (@ShockerCT) reported

    @RuneScape @Nina_Ray_RS Did you get a chance to fix the bolstered bois hit box?

  • Tideofdoom
    Justin Barnett (@Tideofdoom) reported

    @JagexSupport Nevermind. Just requested a refund. Just some future tips... Players of this game know where to find objects. We're not stupid. You're always gloating on the fact that this Is a billion dollar gaming company but man I'll tell you... Your customer service ******* sucks.

  • Joni19707149
    Junaid Saeed (@Joni19707149) reported

    @azharma17470952 @OldSchoolRS It really feels bad how your account has been banned I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • TGemzell
    Thomas Gemzell (@TGemzell) reported

    @OldSchoolRS the use outline on items does not work on the Steam client, and you cannot log on to more than one account, please fix or add the fetaures of the Steam client to the regular one