Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (64%)
-
Online Play (27%)
-
Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
TechN9neBk
(@techn9nebk) reported
@Taakko12 @JagexSupport You’re not the only one with this problem you’re best bet is to get the Authenticator app set it up on the account make up a random *** password write it down so you don’t forget and just make a burner email for a alt/iron to play on jagex said in there streams they can’t do much
-
login_limit
(@login_limit) reported
I have to enter my authentication EVERY TIME I log in, I checked "Trust this computer for 30 days" Problems seems to be on 1 computer only, other devices remember my authenticator just fine. Any ideas? @JagexSupport #osrs
-
Charlie
(@CharlieInvestGB) reported
@JagexSupport any update about the echo throughout time music track bug, cant obtain even though quest is done? and if its been acknowledged/eta on fix? soon to be last comp req.... super annoying
-
john
(@j0hnnydizzle) reported
@JagexHelen @RuneScape look at all the ppl getting ignored, lets face it guys they dgaf about players aslong as membership gets paid they dont care, fix accounts and game errors rather than adding new useless stuff
-
TechN9neBk
(@techn9nebk) reported
@login_limit @JagexSupport It’s because the times aren’t synced correctly make sure your pc/laptop have the same time as your phone I have this problem sometimes
-
↫Paola↬
(@nicolegperfect_) reported
@JagexSupport Hello, I have a problem with my rsn account: ferndez3, it turns out that it was banned for doing rwt, something I did not do because I had just started using it, I am writing this so that you can review it and find a solution to this problem thanks
-
druge
(@drugespend3) reported
@RuneScape @RSWiki what good are bonds i used 4 or so on membership and yall wasted them with you're login/lockout bull crap. when ever yall give me my acc back im deleting it but b4 that what ever stuff yall give to "pay us back" for being locked out im droping/deleting all that ****. k bye.
-
Aytei
(@Aytei) reported
@RuneScape Looks like some fun content for people that can login. Sadly aint one of those folk
-
SauIius
(@gamerlt) reported
@JagexSupport It has been more than 10 days since I submitted a ticket regarding my issue and I sent another one today. In website it says reply up to 48 hours. If you can't help me at least say so then I wouldn't have to get my hopes up.
-
Filip Slisko
(@fslisk06) reported
@RuneScape Once Upon A Time: I was able to login to my account and happily schwack some black demons to get my admittedly low Slayer level up
-
TheDynamicDuffy
(@TheDynamicDuffy) reported
@JagexSupport Need answers Account name Duffykins locked on 4th due to the mass login issue banned on the 8th for macroing account is like 1hour old is the email saying im banned correct or is it what was sent to players who are locked out. Cant login stuck in the restrore state
-
Matthew Todd
(@M_toddle) reported
@RuneScape If this says anything , I was able to start a brand new account in old school when the crash hit , and I’ve already completed dragon slayer two , and have got 205 quest points -.- this is getting out of hand but has also introduced me to old school which I am loving .
-
Corpoziel
(@corpoziel) reported
@JagexSupport Hey. I bought two bonds, but only one appeared in my pouch. How can I sort this issue? Account name - Abariel.
-
andy santana
(@satandy209) reported
@WildyIronMan @JagexSupport @JagexTyran surprising that they answer you I have been more than 4 months, waiting for an answer since they accuse me of macroing, which does not have any logic since my account was max and little for the 2k total sincerely it is a crap the customer service everywhere, money and wasted time
-
Acemaster4579
(@acemaster4579) reported
@JagexSupport hey I lost my authenticator and when I try to turn it off I keep getting error 15. Can I got some help
-
Solhex
(@SolhexsWorld) reported
@RuneScape Honestly that was just a waste of your time and mine and you even made it a comp req ... no one cares about a quest with god awful writing that has no substance or rewards when theres player who cant even log in, fix game, release bosses, done.
-
Trey Stockman
(@Taakko12) reported
Hey @JagexSupport could you help with my account getting hacked? I've changed all pw's and i can sign in with steam. but someone is spamming the account and im unable to sign in using any client. (RL or native)
-
Roman Snow
(@Alpaca_Crime) reported
@JagexSupport Okay, so I still want to appeal it because I think it was made in error, and I obviously don't like the idea of having a false strike on my account. So should I appeal anyways if it says its unappealable?
-
Trylla Terrameyer
(@TryllaT) reported
@RuneScape Are you kidding me? Where is the login lockout news?!?!
-
TIAkie
(@IkiTheresa) reported
@nicolegperfect_ @JagexSupport I had similar issues but customer service never attend to me until a friend of referred mine to CORE.TEC via Instagram a professional cyber security expert who helped me gain back access to my account without wasting my time I suggest you message CORE.TEC via Instagram
-
Vinmaai
(@vinmaai) reported
@JagexHelen @RuneScape When can we LOGIN?????
-
Nanu
(@varunrao94) reported
@JagexSupport Hello @JagexSupport I have not been banned. I can play fine on my PC. but cant login through the same account on my phone
-
does the red panda howl?
(@avery_ailuridae) reported
I'm holding a service for my +100 combat level ironman. Despite not logging onto OSRS since part way through last year, apparently was banned for macroing back in February. @OldSchoolRS can you please pour one out for this casualty.
-
Keiren
(@KeirenRs) reported
@RuneScape Damn wish I could play this but I still can't login!
-
Prexy
(@Prexy_jpg) reported
@JagexSupport There is this issue in RuneScape 3. "Camera > Zoom Sensitivity" This option gets reset every time I restart the game. That's the only way to recreate this bug. Please fix.
-
InstantSG
(@InstantSGLive) reported
@JagexSupport It's a rather large message along the lines of my account has been locked pending restoration. I have messaged with your team in regard to this issue but have not recieved any comunication after the 6th of march i believe. It's nearly a month later and im in the dark here.
-
ConnorLuca
(@Conbudrules) reported
@RuneScape community asks you to fix the accounts before releasing updates, but here we are
-
Chanbam 🍎🧢
(@import_chanbam) reported
@RuneScape "You'll be able to login april 6th!" "Hey guys, happy april 6th, check out our new quest 🤡"
-
Nanu
(@varunrao94) reported
@Peace78387602 @JagexSupport Hey, as i said my account is not banned. Mobile login issues
-
emme zoë ❁
(@ereen_rice) reported
9th April is going to be soo filled with news. Runescape Log in issues fixed? MAYBE SnK Last chapter? OMAGAH FINALLY Dota 2 New Hero? PLS BE MARCI SHE KIUT