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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny
(@painfull2006) reported
@JagexSupport Hello, I have lost a hardcore group ironman life due to a disconnect. Can this be restored?
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Malak
(@MalakHelsing) reported
@Kubaty_ @skill_specs @OldSchoolRS let me save you the trouble of replying with "thats just luring": People like that part too. Risk vs Reward. Not you, but others, like myself.
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CommonSoul 🐺🐱
(@Common_Soul2) reported
@JagexSupport Yes, so i've done this as well still no email. However I think there is a small problem? The email i'm using is connected to two accounts one of the accounts is one i've used before 2010 so I use its username to log in. Could this cause an issue?
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G1
(@G11_BBV) reported
@JagexSupport My issue is resolved, but if a player/customer is having issues read there message because you will see i was waiting 48 hours you absolute donut
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Kappachino Kappason
(@Kappachino1337) reported
@JagexSupport Is there no way of talking to a real human at Jagex support? I've sent way too many tickets and it's taken over 4 days for my issue to still not be resolved. Surely waiting 48 hours for every ticket to just be met by automated messages, isn't the only way #OSRS
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Anita Wright
(@mugzee05) reported
@JagexSupport I was hoping this was fixed, but I see tonight that it is not. I've been "too many login attempts for 30+ minutes. I wait 10 minutes between each login attempt, only use the RS client. I've closed the client, reopened it, and continually shut out of the game.
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👑 Eliatrope King Yugo™
(@Eliatrope_Yugo) reported
@RuneScape fix bug at arch first before they stream
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daniel cirera
(@danicire) reported
@JagexSupport I'm really grateful that you are answering so fast, my problem is that I don't have access to the old hotmail anymore, when I send the request, it's sended to my old hotmail, I've sended a few account recovery request, but doesn't seem to be answered, sorry for taking your time.
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Keisha
(@SacredClouds) reported
@JagexSupport @JagexTyran @JagexTrident Hi. I believe I got keylogged. Can't currently login, says suspended for macroing. I sure hope that isn't the case. Can you check the RSN: Uniter. Thx!
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Felipe Avila
(@FelipeAV99) reported
So... I have my RuneScape account for over 15 years, yesterday i decide to link it to my Gmail account, but when i tried to login in my Hotmail one(which my RS3 account was linked) it says i should confirm my identity by using an old phone number that i dont have access anymore.
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Mike Thorne
(@0rochiSamurai) reported
@MGerdauskas @RuneScape It's Bugged. There may or may not be a fix on the way, in typical Jagex fashion, complete radio silence on the matter.
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Jacob Zier
(@Jacob4ta) reported
@OldSchoolRS I continuously crash while playing the mini game on mobile. I have an iPhone 12 mini, which should have plenty of GPU for mobile. Typically play on 30 FPS for what it’s worth.
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CommonSoul 🐺🐱
(@Common_Soul2) reported
@JagexSupport Hello, I have managed to get my account details back and login by disabling authenticator, However I am unable to enable it again. Could someone please remove my account so no one can have ease of access to it? The account Username is "Commons Alt"
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Dye
(@Swapping_Pro) reported
@JagexSupport I tried login into my almost 20 year old account which I used to swap for my friends from Osrs to Rs3 and vice versa. When logging in it said that my account was banned for real world trading. I always thought swapping was within the ToS. Please help!
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josue guerra
(@josueguerra19) reported
@JagexSupport i have a issue with my account, i play in my account like 3 days ago, and today when i tried to log in says i need a authenticator code (i don't ever enable this option) but when i tried to disable or reset my password i never get the email someone can help me?
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Respawn Point 🎮
(@point_respawn) reported
@stanfanacc Twitter acts on these issues whereas #Runescape does not do anything in their own game. I've seen people like this IN GAME for YEARS harass and assaulted players repeatedly. However even with 100s of reports from players over the years, @Jagex refuses to act. 💰Matters Only!
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Marlon
(@Mnm9601) reported
@OldSchoolRS Other players that representing other city, Can attack that player. If they die they do not lose their items but to respawn back to the city they represent. (This will fix bots)
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Jack
(@WisemanCoding) reported
@JagexSupport No problem, could the ban be looked into hes adamant he’s only used runelite and the only plug in he thinks he could have been banned for was key remapping
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Isolde
(@IsoNoiR) reported
@JagexSupport IsoNoiR, or do you need my login name?
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Liv, snake oil inspector 🦆
(@Quirknky) reported
Walking by the customer service desk of a Publix in Huntsville and I hear a clerk go “so have you ever heard of this game called RuneScape?”
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Glanced
(@Glanced_) reported
@JagexSupport any chance you can help me with a gim issue? can you fast kick a banned player from my team?
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Belinda a
(@Belinda03266561) reported
@JagexSupport Please tell me who I can contact to unlock my clan account. I did what Jagex Support suggested to change my clan account email and now it's locked. Thanks. Who can I message to help fix this?
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FailSpawner
(@FailSpawner) reported
I’ve played 28 hours of RuneScape in the last 2 days I have issues when it comes to Grindy games. 😬
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Dean Mark De Leus
(@LeusDean) reported
@OldSchoolRS HiOSRS team.I would like to ask help in having my appeal for my ban looked in to. I really love playing this game i only have 1 account and it really helps with gettin away from the real world and i can run to osrs and play. Im sorry if i broken a rule. xdfaith5555
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Nathan Rorke
(@RorkeNathan) reported
@OldSchoolRS When is multiple characters on one account going to be an account service?
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Jacob Zier
(@Jacob4ta) reported
@OldSchoolRS I continuously crash while playing the mini game on mobile. I had an iPhone 12 mini, which should have plenty of GPU for mobile. Typically play on 30 FPS for what it’s worth.
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Shilo_Smith7
(@JacobFleck2001) reported
@JagexSupport I am having trouble trying to login to my old account for RS3... I know my username which is Shilo_Smith7 and the password but it keeps saying my appeal was denied all because I don't remember when I created my account. I've had the account for years. Please help me
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Jakub
(@Kubaty_) reported
@MalakHelsing @skill_specs @OldSchoolRS Whats your idea for „decent content”? Pvp is literally supposed to be fighting between each other, the fights are the decent content and you already have all you need for that. The problem lies within the players, not the game content. There is no new content that will revive pvp
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Kevin Maes 👀
(@NivekBel) reported
Someone linked his #RuneScape account to my Steam account. When I sign in with my Steam account on the RS website it says recover. Please, unlink that account so I can link my RS account @JagexSupport
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Mateo
(@MateoEIizondo) reported
@Clueing_Rs @RuneScape PC far from router? If it's your internet provider, you usually have to give em a call and theyll give the signal a boost. Usually what they did back then when I was with comcast. Now I have at&t fiber and no internet issues.