RuneScape down? Current status, problems and outages
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (69%)
- Online Play (13%)
- Game Crash (13%)
- Glitches (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 6 days ago |
|
San Francisco
|
Sign in | 15 days ago |
 Manchester
|
Sign in | 15 days ago |
|
Urbandale
|
Sign in | 20 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
louis kimberly (@Jimmie_innie) reported@timkellawayout1 @JagexSupport It was the same kind of issues I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @dark_hack9162
-
like ya face / GoodOldLuck (@LikeyafaceRS) reported@JagexSupport My RuneScape account is hacked and the automated hijacked account self service does not work. I play Runescape since 2002. Please assist!
-
Sophia Eva (@Property009) reported@LikeyafaceRS @JagexSupport I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_Jackroland_
-
Jess (@Jess84829018) reported@JagexHelpFrost @JagexSupport My account is still out of service, still haven't been able to play since the 4th. I just renewed my membership the 2nd.
-
Tuukka Turunen (@TuukkaTurunen1) reported@JagexSupport 1st link: Changed phones, already got rid of my old one, so I cant activate / deactive authenticator. 2nd: registered email is expired, unrecoverable, so cant do that either. 3rd: Doesnt get me anywhere, as it asks to login, see above why that is impossible.
-
AP3X Gumpy (@Ap3xGumpy) reportedIs anyone else on runescape still getting the loading your profile error?
-
Official W83 (@W83Official) reported@Omy_aching_back @RuneScape Nothing will be lost. Just locked out as one of the login-servers has issues. It will be a temporaily issue. Please remain patient. @Omy_aching_back
-
Chvrleee (@Chvleee) reported@JagexSupport thank you for resolving my issue!!! Its no true what they say about you! Customer service was good to me!
-
Predece$şor of Gokü (@K1NG_SARGONII) reported@JagexSupport Still unable to sign in?
-
Hezzie (@daddyhezz) reported@JagexSupport Hey I received a ban today that I believe isn't accurate, under a category that I cant appeal. I'd like to try and fix this
-
ex Terrorista cibernético (@Narcotecture) reported@viLeviLevi It is better to be alone than to wish this ***** would leave u ******** alone ur just trying to play RuneScape with the lads we’re on a max kill login 348 altar
-
Aether S (@AetherS19) reported@JagexSupport @JagexSupport @JagexSween I followed every instruction given, still no problem. My account is still being spammed and there is nothing I can do to play the game. Please help!
-
Clinton W Smart (@Leedsu_) reported@JagexSupport hey I'm having a problem logging into my account. "Error loading your account. Please contact customer support." I can log into my ironman account but not my main.
-
JamaicanBob (@JamaicanBib) reported@LukeGates95 @RuneScape @JagexSupport Don’t share accounts? Simple fix lol
-
J (@JayIlliad) reported@JagexSupport Here is my issue: My Google acc linked to my original RS acc has been deleted. That google acc had my authenticator linked to it. I deleted the Google acc since I graduated HS and wanted a more "professional" email address. Therefore, locking me out of my RS acc.
-
Chvrleee (@Chvleee) reported@JagexSupport please help me with updating my email on account as when i tried i was locked out of account, i cant access email associated with account for over 4 years now!! And it has become a security issue now! My Authenticator is linked up to an old phone that barely works
-
AP3X Gumpy (@Ap3xGumpy) reported@JagexSupport I still have not been able to log into my account for 3 days now and i sent in a ticket can you please fix this fast it's also wasting my membership.
-
FAST RETRIEVER (@FASTRETRIVER) reported@timkellawayout1 @JagexSupport Send me a DM or WhatsApp me +1 (978) 496-9255 to get your account fix back in few minutes
-
Sushanth Adusumilli (@DaringSushu) reported@JagexSupport So, I think I have been unfairly banned or my account has beem compromised. I can login to my account though. I have already appealed the ban. Please take a look and unban my account so that I can secure it further
-
7 Burps (@Omy_aching_back) reported@ven99470393 @RuneScape Finished all those already. This is my down time and I'm paying for what I don't get. You wanna buy a burger with no burger in it? Why do you think it's OK to sell a nothingburger? A price is OK for no service? Do you have a budget? This is my only chance and I've lost 5 days
-
Aaliyah (@Aaliyah9594) reported@ethoxyethaan1 @JagexSupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @cyberbrainsecurity1 on Telegram and they were so helpful and reliable. They can help you
-
Aether S (@AetherS19) reported@JagexSupport @JagexSupport @JagexSween I followed every instruction given and I'm still not able to play. My account is being login spammed please help.
-
Pascal Vromans (@pascal_vromans) reported@andrew03689137 @RuneScape Lol. Always look on the bright side, right? :P {Name}, The Lost {Name}, The Locked Captain Error {Name} {Name}, The Hotfix {Name}, The Banished
-
Hezzie (@daddyhezz) reported@JagexTyran @JagexSupport Hey I received a ban today that I believe isn't accurate, under a category that I cant appeal. I'd like to try and fix this
-
Tuukka Turunen (@TuukkaTurunen1) reported@JagexSupport It is an endless loop with you guys. Again denied, and asking for the same info I provided to you in that specific appeal. As I cant login to that account, because it asks auth, and cant deactive the auth, cos email is expired. Those pages wont help me as I cant do anything.1/2
-
Courtney C (@TwistedCanary95) reported@RuneScape Any update on server login issues??? Still cant get in and I pay for my membership :/
-
Devon Bray (@eso_logic) reportedsome of my friends are getting back into runescape, I refuse to fall into this regressive trap, catch me in the warzone lobby ignoring my problems like a man
-
Tuukka Turunen (@TuukkaTurunen1) reported@JagexSupport You dont have anywhere to put for example picture of my real ID, or chat or email where i could discuss this issue. Only looping appeal form. As i precisely provided the info already to you what the form asks. Its getting really frustrating that you cant help me with this issue.
-
7 Burps (@Omy_aching_back) reported@RuneScape Is there any update? It's been almost a full day & I still can't login. How much longer do you think it'll be? I've cultivated this account for a long time. I'm losing keys Ports Dailies Yaktrack and when I get back on, I'll be at a 5+ DAY disadvantage to everybody else. UNFAIR
-
Official W83 (@W83Official) reportedI will start supporting the @RuneScape and @OldSchoolRS questions. For any questions feel free to ask. From login issues to in-game bugs. What to do in certain situations or help you recover. I've been getting alot of questions on disc recently. So here we go!