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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Tao
(@TaoSeraphim) reported
@OldSchoolRS @SoupRS HEELLOOO. you’re continuously banned legitimate players from your game without them having any ability to gain access to their accounts again. Stop post **** until you give players the customer service they need
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Charlotte
(@Char__lotte_0) reported
@ansel50843496 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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ROBERTO💚
(@Iamroberto0) reported
@AkuhataPerenara @JagexSupport I had similar issues but had it rectified by clifftech1 on instagram, you can try him, his the only viable option you got
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lenadreams619
(@lenadreams619) reported
@RuneScape Anyone else having issues with the client randomly or just being very laggy even in lobby? Uninstalled, reinstalled, reset cache, idk what to do.
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@gqasim
(@Gulamqasim303) reported
@ansel50843496 @JagexSupport CYBER_RACUVA on Instagram is here to help lower the level of banned accounts,it worked I was having the same issue with my account.
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Anthony
(@Anthony96209911) reported
@JagexSupport There has got to be some way to overide this i cant even login to the authenticator app on my ipad.
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lenadreams619
(@lenadreams619) reported
@RuneScape Anyone else having issues with the client randomly closing/ being very laggy even in lobby? Uninstalled, reinstalled, reset cache, idk what to do.
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Martijn / Martin
(@MusicMartijn) reported
@JagexSupport Hi, I just purchases Old School Runescape membership. I have received the order confirmation in my email and the money has successfully been removed from my bank account, however when I try to login I still get the message that I am not a member.
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🤦🤦
(@Lostsoul__0) reported
@AkuhataPerenara @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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Perenara Akuhata
(@AkuhataPerenara) reported
@JagexSupport how do I change my password? I sign in using my Gmail account settings but im not sure if I have a password?
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derek
(@HendyTrading) reported
@JagexSupport No, but the old school accounts did rollback tho, due to the server power outage. Would is be possible to see trade logs prior to where ones acc’s last save was?
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Court 🌻
(@Courtlynn9815) reported
@lenadreams619 @RuneScape Yes, been having this issue since they’ve brought servers back up from last week. Had about one good day of the game working over the weekend and it’s been back to randomly closing and lagging.
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ROBERTO💚
(@Iamroberto0) reported
@ansel50843496 @JagexSupport I had similar issues but had it rectified by clifftech1 on instagram, you can try him, his the only viable option you got
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Un_ruly🎮
(@Un__rully) reported
@Muzammil228844 @JagexSupport If support doesn't help, maybe you can try IRVING_TECH on Instagram, I had similar issue but he helped Fixed mine, got my account back
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Murphy
(@murphyXD) reported
@OldSchoolRS fix cut eat fishing animation please
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S_I_E_P_🇳🇱🎮💡🔌⚡
(@S_I_E_P_) reported
@OldSchoolRS Fix the chat in the Android app?
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nezzy party os
(@nezzyparty) reported
@PonderLifeGamin @JagexSupport hey man its the ******* internet though right and people jones for money i always make sure all my **** is 100% inaccessable before i leave it but sometimes even i leave it up due to human error i mean its not a perfect system but u gotta watch out for urself noone else will yeah
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Tao
(@TaoSeraphim) reported
@OldSchoolRS Instead of doing useless livestreams and i think you need to spend time sorting out the chronic problem of banned LEGITIMATE players from your game and accusing them of macroing
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ROBERTO💚
(@Iamroberto0) reported
@Matth00911 @JagexSupport I had similar issues but had it rectified by clifftech1 on instagram, you can try him, his the only viable option you got
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Sketz
(@Km137Kyle) reported
@Pop_sickkle @FitchTO_ @RuneScape U didn't lose any members the game was reset prior to the crash or whatever happened.
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DAVID-19
(@cleverasiann) reported
@1OOOOKc @OldSchoolRS @SoupRS So this is what I saw. You’re a skiller by choice. You’re mad that rng is not working in your favor. You’re mad it isn’t. How is that anyone else’s fault? It’s how the game works. You’re limiting yourself. You do it to yourself. How are content creators RWT?
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mighty mighty barktones
(@nomadicvice) reported
@OldSchoolRS will the compensation for the server issues last week also be coming this week or at a later date?
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McBonzo
(@McBonzo1) reported
@JagexSupport I've recently remembered an old account on rs3 I had around 2011. I've got the login details but don't have access to the email address and the email address doesn't appear to exist either. Could you assist?
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ROBERTO💚
(@Iamroberto0) reported
@NickMurrayOffic @JagexSupport I had similar issues but had it rectified by clifftech1 on instagram, you can try him, his the only viable option you got
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Kila James
(@JamesKiLa9) reported
@Matth00911 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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Jessica
(@jessicuhcha) reported
@RobertoChu5 @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Ponder Life
(@PonderLifeGamin) reported
@nezzyparty @JagexSupport Ya facts but nah **** that dude I'll never make good with him he's a degenerate loser for me reasons than just stealing my acc. I'll just keep trying to recover it with all the info I have and hope this archaic system with no cust service will work
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alan
(@aln32122871) reported
@Dehliciouss @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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P
(@Pshammy2) reported
@JagexSupport your quest on OSRS Tale of the Righteous, is broken. Why can I not use the magic spell on the stupid thing to cleanse the yellow crystal. #BUG #figureitout
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alan
(@aln32122871) reported
@CraigSkjelhaug @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service