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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@pcrockett007) reported
@JagexSupport Still no support. Paid for membership but the account is still on f2p. 6 days now and no resolution. Not a very good service. Your request (4206454) Your request (4207286)
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六月次郎
(@Georgiroy455) reported
@paul78969879 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Grace Kathy
(@Grace_Kathy09) reported
@yamman726 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Lyntech1 on Instagram and it was rectified few minutes ago
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Natan Haesen
(@Natanhae) reported
@JagexSupport my 2 accounts got hacked this morning, did 4 appeals i contacted jagex account support, i get no response whatsoever its been 7hours i wanna login and play aigen
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mas
(@mmscsnsnl) reported
@joona_vilponen @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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mas
(@mmscsnsnl) reported
@ConnorHunwick1 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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July, The RuneScape Historian
(@RsHistoryJuly) reported
I'm temporarily pausing the weekly polls due to issues with poll votes not registering after a certain amount of time (while the poll is still running). Also DMs are broken as some DMs are not coming through, so better to message me on Facebook (The History of RuneScape).
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Chase
(@Out_Chaze) reported
@chrisch67634311 @JagexSupport I had same errors but Got mine working fine now,thanks to Irving_tech on Instagram, Guy's ******* good 👍 You might wanna check him out
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sanen.
(@irkead) reported
@DannyLorains @JagexSupport @JagexAsh You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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Kyle Marshall
(@KyleDragonvale) reported
@RuneScape i am still waiting for an email or message in game. i still cannot complete my 'tier 3 chapel' and therefore cannot get my comp cape back despite your news post this past week saying the bug had been fixed. i have sent a bug report detailing the issue and no response.
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Joshua Thomas
(@JoshuaT40733541) reported
@paul78969879 @JagexSupport My account got disabled few days ago as well and every step I made to get it back did not work. I got in touch with #Lyntech1 on instagram which he helped to resolve my account issue. You should probably check him out
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Ryan
(@ItsMildo) reported
@JagexSupport any way of appealing a death due to DC on a HCIM? This is the 10th+ account I've lost to connectivity issues. Ruining the game for me tbh.
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Grace Kathy
(@Grace_Kathy09) reported
@RSJohn189 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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DieChickenOmas
(@MixxedRobloxian) reported
@JagexSupport #RuneScape Could you fix it so the membership is renewable through Steam? There is no point for it to be on Steam if it isn't even renewable
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The Witch King of Aangmar
(@TweetTweetRS) reported
@JagexSupport is there an issue with W88? I seem to be locked in and unable to log in/switch worlds #RuneScape
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Zak
(@Wolfog288) reported
@JagexSupport Hey there, im having issues getting into my account coming up with "too many login attempts" despite not having logged in, mobile works fine but any pc portal isnt allowing access ive tried using the support website but nothing on there helped with this.
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六月次郎
(@Georgiroy455) reported
@HumpbackMoose @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Grace Kathy
(@Grace_Kathy09) reported
@cdowling99 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Natan Haesen
(@Natanhae) reported
@JagexSupport @JagexSupport my 2 accounts got hacked this morning, did 4 appeals i contacted jagex account support, i get no response whatsoever its been 7hours i wanna login and play aigen
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六月次郎
(@Georgiroy455) reported
@RSJohn189 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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mas
(@mmscsnsnl) reported
@Chesneysenior @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Piraja27
(@Piraja27th) reported
@CozmicPandaRS @RuneScape Consider though that almost every single live service game out there right now use battlepasses without any pause in between. And they all always offer you to skip tiers by paying directly
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GraveTaxi
(@GraveTaxi) reported
@JagexSupport @JagexTwisted Also,it is not just me having this problem.there is alot of people being falsely banned, and every person that has this problem was rushing deathmatches in highrisk world, abit to must coincidence i would say? I think there,s been over 100 accounts banned just of those people.
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yammy
(@yamman726) reported
@Grace_Kathy09 @JagexSupport I been asking for MONTHS about this seems they cannot read a tweet prop, I ha web sent to various areas but to no avail,I really despair of the customer service here cannot contact anyone especially from the web page, ha e to hunt on social media
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Byuu
(@OmegaByuu) reported
@JagexSupport How items were transferred off of my account IS NOT THE POINT, the point is my account was hacked by what I can only assume is ongoing issues with account security systems i.e. database leaks (all security features were in place for the account) which is a common theme atm. 3/4
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july
(@zxnzn412) reported
@ConnorHunwick1 @JagexSupport I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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dnsndb
(@DnsndbQaaaub20) reported
@ConnorHunwick1 @JagexSupport I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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kate Robertson
(@katerobertison) reported
@ItsMildo @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Lyntech1 on Instagram and it was rectified few minutes ago
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mas
(@mmscsnsnl) reported
@RSJohn189 @JagexSupport Why don't you seek #lyntech1 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagexsupport , good at this and trustworthy
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Soul
(@Owe_ehn) reported
@Terribleclicks @Alec_Sween @OldSchoolRS It has happened before where they could not fix an update and had to leave it, but the probability of that occurring is the slightest. The possibilities of freeze and poison penetration is endless.