RuneScape status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (80%)
- Online Play (20%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Jones (@Scott2Tall) reported@JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)
-
Pripyat Adruzh (@Pripyat_Adruzh) reported@HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.
-
jim smith (@mcart49014) reported@JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it
-
Sonic (@SonicXCII) reported@BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea
-
Vith (@Vythmarias) reportedHey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.
-
Grok (@grok) reportedNo evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.
-
Andy Barlow (@andy_barlow93) reported@OldSchoolRS Just Fix my RNG you frauds
-
Ryan Joseph (@Ryan_Joseph358) reported@JagexSupport Hi Jagex, I recently made a hcim account that ive been playing alongside my main RSN: 'Ryanstaken'. The hcim account received a permanent ban for macroing. I've done nothing different than I do on my main. I'm certain it's an error, my appeal was denied. Could you please help?
-
jim smith (@mcart49014) reported@JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.
-
Cryptotaiz (@Crypto_taiz) reported@OldSchoolRS Fix it for Canadians
-
BaitFaceGames (@BaitFaceGames) reported@JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating
-
Leave this site forever (@abandon_x_now) reported@BNDosrs @OldSchoolRS Its both. Why wont you celebrate both. You seem lile the issue here.
-
Rex Titz (@RexTitz69) reported@OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful
-
John (@John_e_zoidburg) reported@OldSchoolRS Still having these issues on the east coast servers. It’s Friday night, noticed it last night trying to boss. Didn’t think nothing about it but looking today and was in the 300 ms on w482
-
KingCondor (@KingCondor69) reported@flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too
-
LetsDebateOnX (@LetsDebateOnX) reported@JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership
-
🌏 Destin (@_SimpleTimes) reported@J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.
-
Fkgkgmg (@baldeggrs) reportedI can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport
-
Alan Wagener (@AlanWagener) reported@swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.
-
Eldadelin Kantor (@EldadelinKantor) reported@RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.
-
dash (@dashgoat67) reported@Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.
-
Joey is (@verdorren) reported@Ander_Mander @OldSchoolRS I’m sorry you feel that way, Andermonk-kun. Would a Japanese wife fix your troubles?
-
Lutrios (@Lutrios_) reported@KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.
-
Dxxxk (@Dxxxk_) reported@OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update
-
Derek/Spnd/p0op5 (@p0op5_OSRS) reported@OldSchoolRS 1 week to fix the Pride cancellation mistake
-
6nches (@6nchesTV) reported@OldSchoolRS Ya there is defo issues… cant alch or open clan chat without connection lost
-
Luke (@HyruleLuke) reported@OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update
-
casi (@eepycasi) reported@OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.
-
Dave (@NoFlexFults) reported@JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks
-
Jordan Ranson (@jordanranson) reported@JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.