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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (81%)
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Online Play (11%)
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Matchmaking (4%)
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Glitches (4%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Sign in | |
| Alden |
Sign in | |
| Weirton |
Sign in | |
| Fort Lauderdale |
Sign in | |
| Marion |
Sign in | |
| Weirton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Final Boss
(@finalbossart) reported
@JagexSupport Not sure if anyone's been made aware, the Humble Bundle Paths to Adventure key doesn't seem to be working for Ironmen accounts. Displays the message "Your code was not recognized. Please try again." Multiple people have reported this issue on the subreddit.
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Sole ⍟
(@WhosSole) reported
@RECXNCY Switching between RuneScape and Lost Ark… i have a problem
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Steven Erramelli
(@sjmerramelli) reported
@JagexSupport Hello, may I please speak to a support representative regarding account issues? I'm having serious trouble and can't find appropriate help online. I've scoured articles trying to find a solution to no avail. If possible, i'd love a DM to get some assistance. Thank you!
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Johnson
(@jonesjackson746) reported
@birdwell1992 @JagexTwisted @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Cruzpkk
(@JoeyDunnn) reported
@OldSchoolRS DONT UPDATE AN UNPLAYABLE GAME FIX THE LAG
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Alfons Andersson
(@AlfonsAnderss10) reported
@OldSchoolRS FIX THE FRIEND LIST AND CLAN CHAT OMG STILL BROKEN
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Timothy Waldron
(@timothy_io) reported
@JordMerc @JagexAsh @JagexSupport My issue is that the "old name" is now the owner of my Clan Chat :S I noticed that my GIM account had my old name on their friends list also, so removing it and adding it worked there
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whyte adam
(@MixOsrs) reported
Anyone else been having issues with displaying the correct display name for friends following the recent rollback on Saturday? #osrs #runescape @JagexAsh @OldSchoolRS
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JordMerc CV
(@JordMerc) reported
@timothy_io @JagexAsh @JagexSupport Deleting and readding accounts that show their old name should rectify that, as I had the same issue and this worked 👍
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Justin Lovett
(@jaylovett300) reported
@debrabanterg @RuneScape MY name that shows up is jaylovett300 which was my old name. hope they fix this soon im my clans bossing coordinator
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ivory ⚡️
(@ivoryOSRS) reported
@OldSchoolRS Friends lists broken?
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Tadas Gecevicius
(@TGecevicius) reported
@JagexSupport Dear Jagex, Thank you for an account recovery. I managed to recover my email and password. Now I face another problem. Ban. It says due to macroing. The ban was received during the time of hacked account. Could you recheck situation. Nickname: Zatkliopke. Thanks
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6AM
(@_6ayem) reported
@JagexSupport last effort to get any sort of support w this issue: My account was hacked for a few months, only recently managed to recover, the account was banned during the time I didnt have access, I cant appeal a permanent ban. Who do i contact as I had no control over the ac
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chels
(@prettiestchels) reported
@LegendArtorias @OldSchoolRS are yours still error like that? im trying to open the app and it blank and close it by itself, idk why so confused
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Andrea de la Mora
(@andreadelamoran) reported
@MarlonAFR @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too
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Demonheadge
(@Demonheadge) reported
@Legend_Arts I think that is probably the issue, most of this in real life starts from high elevation going to low, and it thaws out everything around it. Runescape currently has a flat random open rift with ice in the gaps even though it still looks like it is meant to be hot.
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Margarita Dankova
(@Laur0re) reported
@SMITEGame @RuneScape @OldSchoolRS When are you going to finally fix the problem game crashes on switch?? Players get deserter bans and no answer from support. Return the money or make it playable!
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Jagex Support
(@JagexSupport) reported
@zhines4338 @RuneScape Hi, we're sorry about that. We are now aware of the issue and when staff are back in the office this week, we will look to get a resolution ~Dorothy
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Justin Lovett
(@jaylovett300) reported
@debrabanterg @RuneScape OMG YES I HAVE THIS SAME EXACT ISSUE, I CAN'T SOLO ELITE DUNGEONS OR EVEN GET IN A NEW GROUP IV'E BEEN LOCKED IN GROUPING SYSTEM FOR LIKE 3 DAYS NOW MAN
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🗡seth🗡
(@sethxiii) reported
@JagexSupport My friend has an account that is banned on #osrs #runescape that is still charging him $10 a month for subscription. He cannot login to the account to undo this and your support line doesn’t work to resolve this issue as well. You are quite literally scamming him.
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Kelvin E. Young
(@KelvinYoung075) reported
@OliviaReuter7 @JagexSupport Java_cracks on Instagram is here to help lower the level of banned accounts,it worked I was having the same issue with my account.
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Chompy Bird
(@SpookyMoogly) reported
@OldSchoolRS My rank is gone in CC and nothing brings it back, relogging, leaving and rejoining, leaving the entire clan and rejoining. No matter what I do I have a smiley rank. Ever since this outage,
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Sochy
(@Sochyyy) reported
@runtheirstops Lol anyone who thinks you can just get rid of bots never played an MMORPG like runescape. They'll keep finding a way to skirt the "fix".
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Aston ******
(@_kalakal) reported
@OldSchoolRS got my first ever barrows piece right before the server issues and now the rollback means i've lost it 😭
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Andrea de la Mora
(@andreadelamoran) reported
@OliviaReuter7 @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.
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Andrea de la Mora
(@andreadelamoran) reported
@hhgfddd77388582 @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.
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Fenrium
(@Fenrium95) reported
@JagexSupport Hello i recently got a problem that other players i got added cant type me back over the private message. i tried to delete them, relog and everything else but they dont see me online. I do see them online and i can type to them but they dont see me messages either
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keyter
(@keyter34880108) reported
@JagexSupport Sir, I have a problem with my rs account, can you write me privately please?
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TF Fakie
(@TF_Fakie) reported
@OldSchoolRS When are you going to fix friends chat / hiscores. People still see my old name and can't msg me and when I look myself up on hiscores it's not my account
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Jagex Support
(@JagexSupport) reported
@debrabanterg @RuneScape Hi, we're sorry about that. We are now aware of the issue and when staff are back in the office this week, we will look to get a resolution ~Dorothy