RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (100%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Cuernavaca	Sign in	6 days ago
Pristina	Sign in	4 months ago
Drammen	Sign in	5 months ago
Avondale	Sign in	5 months ago
Sussex	Online Play	5 months ago
Cuijk	Sign in	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JB 22 (@JBellingham22) reported 19 seconds ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  StoneyPotatoes (@stoneypotatoes_) reported 3 minutes ago

  Anyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex

• 
  mefforts (@MixedEfforts) reported 5 minutes ago

  @OldSchoolRS invest in trouble brewing stock

• 
  Jordan Ranson (@jordanranson) reported 9 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  Destin Holland (@DestinHolland) reported 12 minutes ago

  @Valliance_ @viaxtina @OldSchoolRS i think their issue isn’t about the difficulty of nex but the time it takes to get it. nex is a long grind, people are walking out with full oath plate in a week. i wouldn’t mind oathplate being a longer grind since the boss is fun but also think inq/torva shouldn’t take so long

• 
  Render says bring back pride (@RenderSoft) reported 17 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well

• 
  Eldadelin Kantor (@EldadelinKantor) reported 18 minutes ago

  @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

• 
  Dainius (@Bernelis88) reported 23 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  Dhargash (@Dhargash) reported 23 minutes ago

  @JagexSupport your login seems to be down and refusing to mail login codes

• 
  fevkalâdenin fevkinde (@mukemmelmiyimm) reported 27 minutes ago

  @Hypaholic @JagexSupport @Sylas_Nerd makes it a one-time fix.

• 
  abdullah rashid (@abdulla77783475) reported 27 minutes ago

  @dondon7171717 @OldSchoolRS You're actually trying to comeback with bug abusing is the same as finding a different approach to content? Buddy I already got radiant. I got gm. No wintertodt for me. I'm stating facts about their issue with people cheesing something the same as red x and Corp chicken methods.

• 
  Drip E (@XUser1112) reported 29 minutes ago

  @OldSchoolRS Cool, Deploy a hot fix for all the false bans your broken anti-cheat has handed out the past year now.

• 
  Dvnt (@ScumDvnt) reported 29 minutes ago

  @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

• 
  Raven Karp (@RavenKarp) reported 30 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  bleep (@bleep08759914) reported 32 minutes ago

  @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

• 
  willCodeForFood‼️ (@LuboValkov) reported 34 minutes ago

  Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

• 
  Jtf claws (@JtfClaws) reported 40 minutes ago

  @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

• 
  Erhan Kubat (@erhankubatt) reported 42 minutes ago

  @Hypaholic @JagexSupport @Sylas_Nerd is solid for tech problems.

• 
  Vith (@Vythmarias) reported 45 minutes ago

  Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

• 
  I Need 1M (@INeed7M) reported 45 minutes ago

  @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

• 
  Snomobile (@SnomobileRS) reported 45 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  Grove St (@Grove_St1) reported 47 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If you live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  Macca (@LifeOfMacca) reported 47 minutes ago

  .@Jagex @JagexSupport Why, when you have asked my to migrate my account to a Jagex account, have you created a whole new *** account for me? I did not ask you to do this. Fix this.

• 
  ringo (@ringo794) reported 51 minutes ago

  @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

• 
  Quentin Phelps (@Qballa69420) reported 51 minutes ago

  @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!

• 
  CrudeBunny (@Samyazas) reported 52 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  Rusty Shackleford (@rectalgrease) reported 54 minutes ago

  @OldSchoolRS Cheating/DDoS cringe aside, rampart sigil made the whole finale pretty boring. High chance specs hit 0s off prayer, team with the most food just rags in an outlast setup. No veng trinket is dumb, we WANT to see KOs. They shouldn't be a rarity.

• 
  Iron_Lord (@TheIronLord) reported 56 minutes ago

  I'ma be honest @JagexSupport @JagexAsh not being able to hotkey prayers in OSRS as a disabled person with neurological issues and being told I'll be banned for making the game more accessible to myself is kind of **** and y'all should fix that. I can't "2 tick" and all that in rs3 either and I will 100 use my mouse in the way it's intended and program it to spam the clicks for me. If y'all ban me for making a game accessible that I've played for over 20 years then **** it.

• 
  Luke (@HyruleLuke) reported 58 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  chris (@dondon7171717) reported 59 minutes ago

  @abdulla77783475 @OldSchoolRS a bug is an issue with the game that wasn't intended, being able to ruby bolt it was never intended. the contract is essentially telling you this one is to test your ability with melee, red x also a bug that should've been fixed ages ago but 500 baba without it is just a rng wipe