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RuneScape

RuneScape status: server issues and outage reports

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Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 80% Sign in (80%)
  • 20% Online Play (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • ScumDvnt
    Dvnt (@ScumDvnt) reported

    @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

  • HyruleLuke
    Luke (@HyruleLuke) reported

    @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

  • RooK_OSRS
    RooK (@RooK_OSRS) reported

    @heboxjongeRS @OldSchoolRS Weird changes. The biggest issues in this room were *** phase and shadow hp/def scaling at high invos and they left shadows untouched. DPS checks are horribly unenjoyable, but Jagex instead just decided to lower the skill ceiling in the room.

  • vNemss
    Nems (@vNemss) reported

    @JagexSupport @behemethnews My max account got hacked! I took a bit of a break after remaxing, when i tried login back in a few days after my account was disabled, tried recovery but didn’t work none of my emails have accounts to them… lost 3 other accounts that were on launcher

  • TheRealZZP
    ZigZagPower (@TheRealZZP) reported

    @JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?

  • XentiumRS
    Xentium (@XentiumRS) reported

    @mussellkaleb @OldSchoolRS If there was any issues in integrity it was because of cringe viewers chat hopping, not because the streamers were actively sniping. Kill the hoppers next time, the event is 99% clean.

  • FeGeoffs
    JustGeoffrey (@FeGeoffs) reported

    @OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago

  • kent_joyce45
    Kent (@kent_joyce45) reported

    @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

  • John_e_zoidburg
    John (@John_e_zoidburg) reported

    @OldSchoolRS Still having these issues on the east coast servers. It’s Friday night, noticed it last night trying to boss. Didn’t think nothing about it but looking today and was in the 300 ms on w482

  • nbarsheshet
    Nir Barsheshet (@nbarsheshet) reported

    @IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.

  • MooninRun
    Bob (@MooninRun) reported

    @JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?

  • NoFlexFults
    Dave (@NoFlexFults) reported

    @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

  • RavenKarp
    Raven Karp (@RavenKarp) reported

    @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it

  • Grove_St1
    Grove St (@Grove_St1) reported

    @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.

  • SonicXCII
    Sonic (@SonicXCII) reported

    @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

  • HeadingTooMars
    HeadingToMars (@HeadingTooMars) reported

    @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

  • JingIesss
    Jingles🎷🦣 (@JingIesss) reported

    @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them

  • MonsoonedAF
    monsoon (@MonsoonedAF) reported

    @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

  • KongKin27641142
    Amnezia Haze (the real noob, aka sahin) (@KongKin27641142) reported

    @OldSchoolRS man u guys suck fr fr fr. u just fix ur mistakes and call it a day. ,,we are launching a load of under the hood changes" **** u just fixed ur bugs and yap like all time. give us back our lost gametime due to serverdowntimes ALL THE TIME!!!!!!! THAT WOULD BE ACTUALLY NICE!

  • Matt71617251
    Mattlathrop (@Matt71617251) reported

    @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

  • IronCore18G
    Jason Mathis (@IronCore18G) reported

    @nbarsheshet @OldSchoolRS I did read it. It what universe is 7% percent of the overall uniques a problem? I am one of those people, who spams 515-540s - anyone that isn't a moron that wants to grind TOA is going to push up to those invocations. Otherwise, you're an iron - you get your items and leave.

  • Omave1
    Omar (@Omave1) reported

    @liptonblackteab @OldSchoolRS So what's the problem with my proposal?

  • 000x_eth
    000x (@000x_eth) reported

    @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

  • BaitFaceGames
    BaitFaceGames (@BaitFaceGames) reported

    @JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating

  • HalfCycle_
    HalfCycle (@HalfCycle_) reported

    @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

  • 1davidj
    David @ Japan! (@1davidj) reported

    @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

  • MixedEfforts
    mefforts (@MixedEfforts) reported

    @OldSchoolRS invest in trouble brewing stock

  • eepycasi
    casi (@eepycasi) reported

    @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.

  • JBellingham22
    JB 22 (@JBellingham22) reported

    @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.