RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (73%)
• Online Play (9%)
• Glitches (9%)
• Game Crash (9%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	1 month ago
Drammen	Sign in	2 months ago
Avondale	Sign in	2 months ago
Sussex	Online Play	2 months ago
Cuijk	Sign in	2 months ago
New York City	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VVBald (@VVBald) reported 4 minutes ago

  @OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?

• 
  Valliance (@Valliance_) reported 12 minutes ago

  @smith1792 @OtherFish_ @OldSchoolRS i dont care much for gpscape preservation from my end, so i won't speak on that. but torva's value reflects a supply issue, because the boss is not liked widely. also demand changes these prices. it was giga BiS. Nothing beat it for offense or even def. So it was giga valued.

• 
  Raven Karp (@RavenKarp) reported 14 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  Fkgkgmg (@baldeggrs) reported 18 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  Mrwhizz247 (@Whizzyy) reported 18 minutes ago

  @JagexSupport @Jagex Trouble brewing is such dead content I cannot believe how hard it is to get a game going for the diary literally 20 minutes of my life wasted. Please change the task! And buff shades of morton!

• 
  Smitty (@smith1792) reported 19 minutes ago

  @Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.

• 
  Dxxxk (@Dxxxk_) reported 22 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  Craig Dickerson (@pkrcraig) reported 25 minutes ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  6nches (@6nchesTV) reported 26 minutes ago

  @OldSchoolRS Ya there is defo issues… cant alch or open clan chat without connection lost

• 
  ArtisanBubblegum (World Famous) (@ArtisanBG) reported 27 minutes ago

  @kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.

• 
  StoneyPotatoes (@stoneypotatoes_) reported 27 minutes ago

  Anyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex

• 
  runman (@vicklernesser) reported 29 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  squashmvp (@squashmvp) reported 29 minutes ago

  @OldSchoolRS Making a lesser version of Monster examine really is just a solid example of not understanding how to observe problems and solve them. Idc about prestige so low drop rates on very long content will always make me feel a bad about playing. Dhw was too strong? Against dragons? Lol

• 
  bleep (@bleep08759914) reported 31 minutes ago

  @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

• 
  abdullah rashid (@abdulla77783475) reported 32 minutes ago

  @dondon7171717 @OldSchoolRS You're actually trying to comeback with bug abusing is the same as finding a different approach to content? Buddy I already got radiant. I got gm. No wintertodt for me. I'm stating facts about their issue with people cheesing something the same as red x and Corp chicken methods.

• 
  Retired Hybrid (@RetiredHybrid) reported 32 minutes ago

  @EldadelinKantor @OldSchoolRS You said that with a straight face? More bots/players afking for 25min login timer doesn’t equal more popular. It hasn’t gotten better in like 4 years.

• 
  dash (@dashgoat67) reported 32 minutes ago

  @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

• 
  willCodeForFood‼️ (@LuboValkov) reported 33 minutes ago

  Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

• 
  jim smith (@mcart49014) reported 33 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  Brandton Graffin (@BrandtonGraffi2) reported 34 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  Dave (@NoFlexFults) reported 37 minutes ago

  @JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks

• 
  Hearte (@xHearte_) reported 37 minutes ago

  @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)

• 
  Antique (@OGAntique) reported 38 minutes ago

  @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

• 
  Lutrios (@Lutrios_) reported 39 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.

• 
  Hearte (@xHearte_) reported 39 minutes ago

  @OldSchoolRS Missing pride event issue seems to still be happening

• 
  Derek/Spnd/p0op5 (@p0op5_OSRS) reported 40 minutes ago

  @OldSchoolRS 1 week to fix the Pride cancellation mistake

• 
  Flower83 (@Flower83_) reported 53 minutes ago

  @OldSchoolRS fix the game next year: - no OP sigils - add dry streak protection for drops - no Dittershitter - dont nerf venge during finals - cap food advantage for finals

• 
  Jordan Ranson (@jordanranson) reported 54 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  runman (@vicklernesser) reported 54 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible

• 
  sonnen (@sonnenlicht777) reported 55 minutes ago

  @OldSchoolRS fix the false bans you british apes