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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Matchmaking (9%)
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Online Play (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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John W
(@JohnEWrightIV) reported
@OldSchoolRS Does it have to be the actual clan leader or can it be ranked members? I just need to know if I need to bother our leader to login.
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GINtech Systems
(@GINtechSystems) reported
@JagexSupport I was banned 8 years ago for macroing, although the account was hacked. I appealed twice with no success over those 8 years. Today, I login successfully back on tutorial island. What gives? Any chance of rolling back the character to a state before the macroing?
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MrRally1
(@tariqzraiqi) reported
@JagexSupport Hey, I got a new phone so i deactivated my authenticator on both my accounts, but for some reason one of the accounts still ask for authenticator even though i removed the authenticator the exact same way. how can i fix this?
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Matthew Monaco
(@monaco_Mat) reported
@zenzors @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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Undertripleh
(@Undertripleh) reported
@JagexSupport @TheSavageRaven The Error Message we are all receiving is "Too Many Login Attempts. Please wait a few minutes before trying again." i have not been able to login for 4 weeks now and the steam client is horrible i dc every 2 minutes all i sent emails to support team but no one answers
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Max Shepherd
(@Max_B_Shepherd) reported
@JagexSupport can’t play the game at the moment. Account locked for some reason, can’t unlock as I get error code 15 every time 😔
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TheSavageRaven
(@TheSavageRaven) reported
@AndoSandro1 @JagexSupport I don't like the steam client I rather use their client because it's so glitchy for me. And that's what they told me to do like what kind of company give support like that. And we already know you can change people's names login names we've seen it...
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Senpai Supreme
(@ImSenpaiSupreme) reported
I have trust issues because when I was 9 my runescape GF scammed me for my blue party hat and I still haven't recovered fully.
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Mason Harris
(@MadMechanic254) reported
@JagexSupport There is a pretty big problem with people buying accounts such as HCIM with 99 firemaking, 83 hunter, 70 agility etc. All of these accounts have unregistered emails. Is there not a way to filter these accounts this way and ban them?
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Freyja Love
(@HolyFreyja) reported
@JagexSupport I tried loading my client this afternoon and it initially wouldn't load. it said the game was having issues with my drivers running in normal mode. The window said i could run it in compatibility mode so i did. However upon loading the game i noticed a drop in FPS.
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Madolf
(@HelmickMatthew) reported
@JagexSupport I’ve done that DOZENS of times! It rejects me EVERY SINGLE TIME. I need to speak with a real person about this one because your account recovery service does NOTHING to help recover my childhood account
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TheSavageRaven
(@TheSavageRaven) reported
@JagexSupport Wow I just did the math in my calculator and it's around 3500.. not including the memberships and bonds. Check RS3 records I probably did squeal a fortune a couple times. All I'm saying is I need my login name changed and so dozen other people
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vndssl_leon
(@Leonvd4) reported
@JagexAsh @JagexSupport My friend got banned for "major macroing" him and me are the only 2 players who are able to login on the account. And did NOT bot or ahk we both use runelite and that is not bannable. can u look further in to this pls. RSN= Seppeke
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TheSavageRaven
(@TheSavageRaven) reported
@JagexSupport As much money as I spent on this game since 2002 I would like my name changed my login at least. I'm paying for something that I can half *** play.. and sometimes I can't even log in steam.
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Joseph
(@DaddyBzay) reported
@FurThinking @RuneScape You’ll be okay not killing them on glitch day
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Freyja Love
(@HolyFreyja) reported
@JagexSupport Only further worsened moments into moving around Prif. I tried restarting my computer and updating my NVIDIA driver but that didn't solve the issue. Tried reinstalling Client from RS homepage, and nor did that work.
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Zak_45
(@KlanVr) reported
@OldSchoolRS Here's some feedback - Fix log in spam
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Ren M.
(@siorenism) reported
@JagexSupport hey there! Is it possible to play Runescape mobile using my Steam login? When I login in to the mobile game w/ my steam acct version info, it logs me into another acct I created that's associated w/ a different email, I can't unlink because it doesn't show up.
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risk ags
(@risk_ags) reported
@JagexAsh @JagexSupport Hey Mod Ash. I have trouble adding authenticator to my account. It's telling me that "page isn't working", after clicking the authenticator tab on the account settings. And when i return and click it again, it's on an endless loading loop. Please help!
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Ella smith
(@hemswor06648470) reported
@zenzors @JagexSupport I had similar hack/hacked problem with my account until @WALKER_WOOD1212 help me recoved my account on Instagram massage him now to help you work yours now
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syntaxerror
(@6e756c6c2a) reported
@OldSchoolRS Too many login attemps. Please wait a few minutes before trying again....
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Agn75
(@RS_Agn75) reported
@OldSchoolRS We need to log in 1st... It’s time to stop those login name spammers
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Andolf
(@AndoSandro1) reported
@TheSavageRaven @JagexSupport Your paying for a service which they can’t provide but they are more than happy to take your money it sounds like a job for trading standards, membership is still a service you pay for wether it’s in a game or not.
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Flying covid
(@FlyingCovid) reported
@JagexSupport Won't work because my account is LOCKED of jagex fault by instant ban me which is an error ban. Jagex mod locked it because it isn't secured good well guess what, it is for me!
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ella_smith
(@TMalgwa) reported
@Jack15094590 @JagexSupport I had similar hack/hacked problem with my account until @WALKER_WOOD1212 help me recoved my account on Instagram
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Tristan Vandelanotte
(@tristanvandel) reported
@JagexSupport having issue on account setting up function enter to chat. Without that enabled I can’t WSAD to alter screen view. How to change this?
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TheSavageRaven
(@TheSavageRaven) reported
@JagexSupport The Error Message we are all receiving is "Too Many Login Attempts. Please wait a few minutes before trying again." i have not been able to login for 4 weeks now and the steam client is horrible i dc every 2 minutes all i sent emails to support team but no one answers
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Jett
(@Major_payne911) reported
@JagexSupport The problem is I cannot access my account that is being charged
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SHAK
(@SHAKXTER) reported
@Undertripleh @JagexSupport @TheSavageRaven Fix it by make it unlimited, so ppl cant spam it. Highly doubt your servers are getting "too much" traffic by that since people are spamming accounts for the past year 24/7. Cmon guys, do better
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vndssl_leon
(@Leonvd4) reported
@JagexAsh @JagexSupport The account got banned on 14/04 (the birthday of the owner of the account) he did not login on the account the hole day and i only logged in on the account on mobile to do a 4M stake (still got evidence of that) we are sure that this ban is not deserved.