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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle
(@Rmtank_) reported
@San4311 @RuneScape Idk wtf potato *** computer you're playing on but that's just not true. I sit on 84 lumby no lag.
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Ahmed
(@Lotuxwheno) reported
@JagexSupport 2/2 If i were a content creator on YouTube or Twitch platforms this wouldn't be a problem and my ban would be removed. We want you to provide the same service to ordinary players, we spend lot time on a account and getting banned for things we didn't do. Please help your players.
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John
(@GhallokWB) reported
@RuneScape Who knows how to fix the award winning beard? It just shows up as a clean face. Hasn't worked for two months now.
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Justin Carter
(@duhCart3r) reported
@JagexSupport I was DDos’d at arena last night. I have the times that it took place. Since I was disconnected I could not report the player because they were gone when I logged back in. Can I please get someone to review and help? Thanks, Justin (Og_Aragon)
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Kyle
(@Rmtank_) reported
@San4311 @RuneScape Did, done, no lag. Get a better pc or fix your settings. You don't need to be on ultra to play.
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Hulkeen
(@Hulkeen_) reported
@OldSchoolRS - Increased loot and it would be good item/gold sinks are an issue and i dont see increasing the loot helping those issues at all.
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Nl kking pro
(@nlkkingprors) reported
@RuneScape Oh and another reason people actually skill is that the servers are so god damn awful we'd rather not die to server lag every 2 minutes. I'll go 6 months without new content if it means a server upgrade.
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Katie
(@caddie67) reported
@Rmtank_ @San4311 @RuneScape I dont have a potato and the lag on W84 is unreal and most of the time unplayable
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Base Tank
(@basetankrs) reported
@RuneScape It's a shame that the servers will be completely unplayable again, why not just add more worlds so the population is distribution thinner whilst the underlying problem is being worked on? Years of 200+ world pop leading to constant delays with no attempt at a fix communicated.
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Stephen
(@Stephen02376937) reported
@JagexSupport Hey! Since having my account returned, I’m having troubles staying logged into my account. I frequently get ejected to the login screen, often to the point that I can’t even make any movements within game once logged in, before being ejected again.
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Ahmed
(@Lotuxwheno) reported
@JagexSupport 1/2 Thank you for your response. But I can't appeal about RWT, this issue making us a victim. It is like you are taking us to court for something we did'nt do and preventing us from defending ourselves for the false ban.
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Jan_Mizak
(@Jan_Mizak) reported
@RuneScape Hey I still cannot log in, it just keeps saying "account is currently being protected pending restoration" I haven't been able to login since the 4th of March. When will the next wave of accounts be released?
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Ryan
(@ryantldr) reported
@tanivek @nlkkingprors @RuneScape Why are you against getting more XP? Server issues aside
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Ryan
(@ryantldr) reported
@nlkkingprors @tanivek @RuneScape Why are you against getting more XP? Server issues aside
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JustZach
(@JustZach92) reported
@JagexSupport @JagexSupport we have each tried our cell phones, her laptop and my desktop it just spins and errors out. This is a software issue or something on your end I am doing everything but its not working. Can you send her an email link also, nothings working.
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Kyonko802
(@Kyonko802) reported
@ManicMarauder7 @OldSchoolRS As long as the rewards are lower I don't see the issue
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caity
(@caitysss) reported
runescape 3 is so broken dxp for 3 weeks
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chupotetas 🐝 🇵🇷
(@pablorobertom3) reported
@San4311 @RuneScape Sounds like your problem. Get a new computer.
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Doc Joe
(@RS_DocJoe) reported
@JagexSupport It appears to be working now. But two days ago, it was an infinite loop of captchas. Yesterday, I clicked login and it was an error screen saying "security error" along with my IP and a case number.
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Felicity Nylah🦋
(@Felicity106310) reported
@AddeChergui @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Ahmed
(@Lotuxwheno) reported
@JagexSupport 2/2 If i were a content creator on YouTube or Twitch platforms this wouldn't be a problem and my ban would be removed. We want you to provide the same service to ordinary players, we spend lot time on a account and getting banned for things we didn't do. Please help your players.
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Justin Carter
(@duhCart3r) reported
@JagexSupport The problem with that is they disconnected me from the game. Being at arena I could not find them or remember name exactly to file a report.
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Base Tank
(@basetankrs) reported
@RuneScape It's a shame that the servers will be completely unplayable again, why not just add more worlds so the population is distributed thinner whilst the underlying problem is being worked on? Years of 200+ world pop leading to constant delays with no attempt at a fix communicated.
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Luisander Villalobos
(@Luisanderbvm16) reported
@JagexSupport Hi again, If I had taken the gold out of the account, I would not have to claim anything here, but I find it unfair that my account is deactivated for an unfair reason because I have not broken any of its rules. Rsn: Carrizojos07
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reyes
(@mistareyes) reported
You know what currency didn’t crash from Biden’s tax announcement yesterday? RuneScape Gold. You could say I’m bullish.
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Luisander Villalobos
(@Luisanderbvm16) reported
@JagexSupport Hi again, If I had taken the gold out of the account, I would not have to claim anything here, but I find it unfair that my account is deactivated for an unfair reason because I have not broken any of its rules. Rsn: Carrizojos07
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Justin Carter
(@duhCart3r) reported
@JagexSupport Hello! I was at duel arena last night and was DDos’d twice while staking. I have the exact times written down so it should be easy to check and see. Is there anything I can do to help my situation? The person clearly was using something illegal to disconnect me.
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JustZach
(@JustZach92) reported
@JagexSupport @JagexSupport what am I supposed to do? Contact my bank and make them cancel, we've played this game for over 10 years and I can't believe she's going to lose her account over YOUR error. I'll be quitting as well, at least I can cancel on my account. HELP PLEASE, SOMEONE????
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Victoria
(@VictoriaMochi) reported
@JagexHelpFrost @JagexSupport I’m just upset because ever since I had the account in 2005 this was always an issue with people hacking into accounts. I feel like there should’ve been a major change on that. Also I never got an email in 2020 when this happened to my account.
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The Dread Pirate Roberts
(@FatherJ0hnMayer) reported
@San4311 @Rmtank_ @RuneScape Sounds like a personal problem. My outdated iPhone and ****** WiFi can handle 1,000+ player worlds just fine ¯\_(ツ)_/¯