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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Cornall
(@MCornallUK) reported
@JagexSupport @RuneScape the new RS3 app doesn't work well on M1 iPads guys, for some reason, it defaults to ultra-low res. Can we get a fix asap, please? Feels like the app doesn't recognise the hardware so selects a generic setting.
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MigZ 🎮 Attending E32021 Virtually
(@migsser) reported
@Sntmntlrestart Runescape login
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okbutwhytholol
(@okbutwhytholol) reported
@JagexSupport Before anyone says I am typing the email wrong, I am not. I am using autofill that I have used for years. I even copied and pasted it. The issue is that I can't recover my password BECAUSE the website is telling me "Please enter a valid email address or username".
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notável saber jurídico
(@SaberNotavel) reported
@Realize617 @RuneScape yeah, Jagex needs to fix that because the MAX total level is 2898.
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God of Stars
(@Astral_Titan) reported
@JagexSupport I am having an issue on the desktop version of RuneScape that sentences being cut off once they reach the end of the chat box window no matter what size I have it at the text insertion point disappears once I type 35 characters including spaces into the message box
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Suckacockcunt
(@suckacockcunt) reported
@JagexSupport I literally give you all the information I can. I gave where I created the account, where I had to recover when this happened before, I give you all the passwords, and I KNOW my current password, I gave you my bank pin, and it still denied me. Account recovery is broken.
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Suckacockcunt
(@suckacockcunt) reported
@JagexSupport I’ve tried 4 -5 different times giving you literally all my information. Account recovery is broken. I gave bank pin, all passwords, my current freaking password I KNOW btw, I gave where I created the account, I gave where I had to recover my account before but denied.
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notável saber jurídico
(@SaberNotavel) reported
@Realize617 @RuneScape yeah, Jgex need to fix that because the MAX total level is 2898.
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Golem Art
(@GolemArt) reported
@TetrisChemist @OldSchoolRS @RuneScape Still doesn't matter of you have to be out of combat or not, it's still broken and males agility COMPLETELY USELESS with both load stones and being able to rest lol
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Joan Williams
(@JoanWil55259945) reported
@IKY2D @JagexSupport @JagexTyran My account has exactly the same issues with yours and my account was banned, but with the help of vextools, I got my account back, you can contact vextools on Instagram I'm sure he will help you.
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dylan
(@1zess) reported
@JagexSupport The problem I’m having with the changing email is that it makes me sign in an I can’t cuz it asks for the Authenticator :/
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Seth L.
(@salouviere) reported
@RuneScape how can I fix stuck on loading screen for iOS? Stuck on “Checking SSO details…”
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Taylor
(@Taylor85211125) reported
@JagexSupport thank you so much for the tips the other day however they did not solve my problem. Where can I go from here?
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Charlotte mia
(@Charlot64714428) reported
@ULinguistic @JagexSupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (hack_hub01)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
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Michael Mike
(@marioramirez176) reported
@zxum2 @JagexSupport My account got banned too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @toolsswitch on Twitter i was doubtful at first until they helped me recovered it.
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Sara's
(@Saras23636979) reported
@ULinguistic @JagexSupport I was hacked too, these support services are just time wasting, send a DM to #dallas_tech on instagram, they’ll help you fix your account in less than an hour
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EncodedNovus
(@EncodedNovus) reported
@RuneScape @NotEevee Yet, 7hrs later and the low pop worlds w/170-200 people have major lag delays. I'm talking about 3-5s delays & I'm on PC. Why do you think this will make new players want to stay if the game's not even responsive?
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Austin Sheets
(@AustinS75587795) reported
@JagexSupport Hi my runescape name is Godly Wisdom. I cant login to my account on my computer. I use steam. When i logged in on my phone it took me to tutorial island. Can you please send me a link so i can submit a ticket? I hope my account didnt get reset unlawfully.
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JohnoR
(@offical_johnor) reported
@OldSchoolRS @JagexSupport You guys ever going to fix the bot problem in world 330.
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Robby Shenanigans
(@UnendingEmpathy) reported
@naughtyspagetti @RuneScape You and me both. I've had the same issue on my end too.
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LaoAssassin
(@Lao_Assassin) reported
@Jagex @RuneScape Your iOS version is getting people banned for false accusations, myself and 2 clanmates have been banned for "macroing/botting" no more than 5-10minutes exploring mobile even though we were doing pvm for 2-3hrs earlier on pc. Fix your platform!
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Golem Art
(@GolemArt) reported
@TetrisChemist @OldSchoolRS @RuneScape I have played RS3 for an hour before, and that was all I needed lol everything was broken, the load stones is absolutely ****, you basically have a maxed nexus portal without even having to level construction
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notável saber jurídico
(@SaberNotavel) reported
@Realize617 @RuneScape yeah, Jagex need to fix that because the MAX total level is 2898.
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Joan Williams
(@JoanWil55259945) reported
@JordanJaspe @JagexSupport My account has exactly the same issues with yours and my account was banned, but with the help of vextools, I got my account back, you can contact vextools on Instagram I'm sure he will help you.
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Joan Williams
(@JoanWil55259945) reported
@IJayicano @JagexSupport My account has exactly the same issues with yours and my account was banned, but with the help of vextools, I got my account back, you can contact vextools on Instagram I'm sure he will help you.
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Matt
(@Matt71617251) reported
@RuneScape Does that mean we don’t disconnect from the server randomly now?
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Ken Hazleton
(@HazletonKen) reported
@xTremeVidsYT @RuneScape I have the same problem, contacted support here who say re download it, I done it several times to no avail. What iOS do you have?
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Tic Toc Robot Snot
(@TicTocRobotSnot) reported
@JagexSupport getting error 15 while trying to buy keys. Is the problem on my end?
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Ken Hazleton
(@HazletonKen) reported
@JagexSupport I have done that twice now and the same issue exists. I am on iOS 12.5.4, I know this sent iOS 14 but the app says my device will work albeit on the "last compatible version" however it ddoesnt
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Jimmy Adams
(@JimmyAd24089601) reported
@JagexSupport got excited to see RuneScape come to mobile and went to login in saw I was banned for real world trading?? Never have been involved with anything like that. Sad that I can’t even look back at my account now. Horrible auto ban to ban players wrongfully.