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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Zach Bartok
(@BartokZach) reported
@JagexSupport Many people and I are still only able to play the game on compatibility mode any idea when there will be a fix? Hopefully soon Thanks!
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David Byers
(@hollywood7455) reported
@RElGNN @JagexSupport So sorry about that,I have had similar issues like that before,but dellycrack22 on ig helped me out,he’s a genius
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Vikingaming
(@LiamMatee__) reported
@Steam Having alot of trouble to getting on my game it keep closing the game when I'm clicking launch (play) it's not letting me on the game screen at all @RuneScape
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Kevin Goya
(@GoyaWen_) reported
@JagexSupport im trying to contact jagex directly via email…. Anything else really is not working out for me please just a simple email where you guys can actually read it and help me with my problem!!! Give me a link to your email or something please!
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LoL
(@RElGNN) reported
@JagexSupport Hello, Jagex Support Team. I've got an issue with my account I can't log in on it it's saying "Too many login attempts, please wait a few minutes before trying again" And I've been trying for about an hour now and It still doesnt work. Help
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halie paige
(@byers_halie) reported
@RElGNN @JagexSupport Dm Dellycrack22 on Instagram he can help you fix your account right now within minutes mine was fixed massive
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Josh
(@Josh50358374) reported
@JagexSupport Hello! I, and many other players I have discussed this with, are experiencing lag in game and serious delay. It is making end game content undoable, I have tested everything on my end and its 100% your guys' end. I'm hoping to get some type of help or acknowledgment
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Rainybell
(@Rainybell3) reported
@RuneScape P2W Pog, and people were saying chinnese jagex was the problem Lul
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Josh
(@Josh50358374) reported
@OldSchoolRS PLEASE FIX THE LAGGY SERVERS! I AM ON THE WEST COAST AND I AM HAVING REALLY GNARLY ISSUES, FROM YOUR END, IN GAME THAT IS CAUSING MY PING TO BE 10-50 HIGHER THAN NORMAL. PLEASE FIX THIS PROBLEM YOUR GAME IS UNPLAYABLE RIGHT NOW UNLESS YOU ARE JUST SKILLING.
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david torres
(@fivetotheo) reported
@einrodd @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Zema 🕹
(@KevoZema) reported
@RuneScape fix the ******* game
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Daniel Jolley
(@DanielJolley10) reported
@OldSchoolRS I’d love to know why your algorithm believes I was botting and speaking of bots I’d love to talk to a human when appealing a ban. I believe you want to improve player experience and removing bots is a key factor but don’t you want to know where your algorithm is making errors?
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cristina
(@Cristina090582) reported
@ABrooooooks @JagexSupport Mine was banned too but cloud_cyber on Instagram got me unbanned he’s a pro on unban service
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Jords
(@Jordan_Louzado) reported
Is the runescape server down?@RuneScape @Jagex @JagexSupport
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Lady Vad
(@vad241) reported
Who here has pre-loading inventory icons stuck at 61% for the last two weeks on #runescape and is there a solution to fix it? Seriously. @RuneScape
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david torres
(@fivetotheo) reported
@eyderdiaz6 @JagexSupport It really feels bad how your account has been hacked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Skip 💖 $3 FANSLY 😍
(@MajesticNudes) reported
I'm too addicted to Runescape right now it's a problem
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ANDRE⚓️
(@coolandre_) reported
@bruninfernande3 @JagexSupport Their customer service is very bad, same thing happened to me not too long ago but I was fortunate enough to meet this nice IT guy on Instagram (CliffView_Techz) contact him he is really Fast and Reliable.💯
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Ariana🧡
(@ArianaBassey) reported
@nnnnnnnnnnnn180 @JagexSupport Send a message to hacker_greathiebert1 on Instagram he can help you recover your account within few hours I had similar issues with my account last week he helped me out with fixing it
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Xen Zen
(@XenZen9) reported
@JagexSupport Today's update caused driver issues for me, is that something you are going to look into? The game loads fine on updated driver but not on an older version that i have to use to prevent game from crashing randomly.
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david torres
(@fivetotheo) reported
@0Glory3 @JagexSupport It really feels bad how your account has been hacked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Alison
(@ToKoboldlyGo) reported
@Lanott69 It's only in rs3 It's not bad - it's *different* and people hooked on nostalgia are gonna take an issue with that, obv Still runescape tho lmao
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Zema 🕹
(@KevoZema) reported
@RuneScape they didnt fix ******* anything going to wait two weeks before they get there head on right lockout 2.0 cause they cant get an update right if they got payed for it
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tiffany mullins 👑
(@Cinderheart1990) reported
@RuneScape I've claimed this one and the last one but never received it and I've never had an issue claiming these before
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The Data Baker
(@TheDataBaker) reported
@JagexSupport Hello! I started an account on the mobile version of #RuneScape and tried to login on the desktop version of #OSRS (thinking they were the same) and it seems to have deleted the account. Are you able to recover the original? Thanks!
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Josh
(@Josh50358374) reported
@OldSchoolRS YO YOUR SERVERS ARE LAGGING EXTREMELY BAD AND ARE UNPLAYABLE, PLEASE FIX THIS!!!!!!!!!
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Horiizons
(@Horiizons1) reported
@JagexSupport @JagexSupport PLEASE tell me how we can DM or reach out personally and i can prove ownership, the automated process is BROKEN for us. I can provide a new email to be registered to the account privately. Please, it has been 2 days of providing creation IP, primary player IP, etc.
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Brandon
(@Brandon63498438) reported
@JagexSupport Ya i read that when i clicked on "Resolve this issue" so i waited, today while at work i decided to try it again and it let me make a new account so im good on that front but when i got home i clicked "New User" an "Access Denied"
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david torres
(@fivetotheo) reported
@0Glory3 @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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temz
(@temzvisuals) reported
@jnikeee @JagexSupport Had the same problem, i.saw rhat hotmail had bloces jagex emails. Took the ban off and working fine now