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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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11
(@aassddf3655) reported
@oliwerlol2 @JagexSupport Robfixx on Instagram can help you fix this , the ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Alexander A.D. Moon
(@AlexanderADMoon) reported
@JagexSupport Attempting to rest via right-clicking my energy meter is making me disconnect to the login screen. Just thought I'd let you know lol
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young Wilson NC72
(@Nc72Young) reported
@Prexy_jpg @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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derik
(@hmood22237) reported
@daivariux321 @JagexSupport @Jagex My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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David Harvey786554
(@harvey786554) reported
@AlexGould96 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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I Love Democracy
(@ILoveDemocrac10) reported
@OldSchoolRS the OSRS mobile app on iPad isn’t responding with a keyboard to type in login information.
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Dr4g0nk1ng
(@dr4g0nk1ng) reported
@JagexSupport @Im_Stegali I believe you are not working as intended. -Dr4g0nk1ng
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sey
(@mmohv_) reported
@t0nyr4yis0k3 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Mamud
(@mamud_33224) reported
@hakipunch @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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David Harvey786554
(@harvey786554) reported
@Prexy_jpg @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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jay
(@jyjaylani8) reported
@stoned_jew @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Raryin
(@PogRaryin) reported
@JagexSupport Hi, wondering if there is any update on the GIM hiscores incorrect bracket issue? Our 3-man team is STILL listed in the 4-man bracket (since day 1)
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Alexander A.D. Moon
(@AlexanderADMoon) reported
@JagexSupport Did some more testing, it seems like certain rest animations are causing it. Of the ones I have available to me, the Stan-ing Around and Tea Service rest animations are causing disconnects for me.
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Carlos
(@tripnay9) reported
@BrentGuyer2 @JagexSupport I advise you explore the service of Harrickfixx on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Daivaras
(@daivariux321) reported
@JagexSupport @Jagex Hello. I was banned during a toa item glitch when it came out. I never even tried out new raids and wasn't been playing at the time. Several days after ban i tried to log in and was greeted with ban for real world trading major. Please help me out RSN Burstas
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Trecero1
(@VVorseline) reported
@StakeUsa Old RuneScape login theme song
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peter potter
(@peterpo41939039) reported
@JagexSupport Hello my account was locked and my problem is i dont have information on when i created my acc because its been so long. I put alot of time into the account and i dont wanna restart because of that. I do have my email still to the account …. I really need help.
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young Wilson NC72
(@Nc72Young) reported
@AlexGould96 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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Fuwa
(@fuw4Q) reported
@elyrunescape @Glitching @JagexSupport This doesn't make sense though, the person trying to buy the Phat didn't do the glitch, it was mass produced with 3 people and bots. while Merchers buying and selling within themselves makes the prices go up and down. It's made up.
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David Harvey786554
(@harvey786554) reported
@grungy_dooblord @JagexSupport My account got disabled few days ago as well and every step I made to get it back did not work. I got in touch with #robfixx on instagram which he helped to resolve my account issue. You should probably check him out
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A子
(@shyoujyoa) reported
I started to playing RuneScape but the interface all English language, it’s too hard to me, sometimes I play more than 30min and my brain is crash and melted.
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tek
(@zxv098876zxv) reported
@AlexGould96 @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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young Wilson NC72
(@Nc72Young) reported
@AlexGould96 @JagexSupport Why don't you seek #robfixx on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagex support good at this and trustworthy
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Carlos
(@tripnay9) reported
@hakipunch @JagexSupport Here's a tip mate Instead of wasting so much time with support and get disappointed in the end I'd advise you contact @Harrickfixx on Instagram to help you out with any issue you've got
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ss
(@zadzagfd261) reported
@Roadome122 @JagexSupport @Jagex It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to HARRICKFIXX on Instagram, they are always there to help fix issues.
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Curtis Millership
(@CurtisMillersh5) reported
@JagexSupport Hi I'm trying to buy a bond through steam, but it says my payment is being refused, although the money is in my steam wallet. I contacted Steam and they said to contact Jagex. Is there any way to fix this please?
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🔻ℑʀᴋᴀʟʟᴀ 𝔏ᴜsᴛʀᴇ🔻
(@Irkalla_lustre) reported
@LeadheadYT Old school runescape looks better than Hogwarts legacy. And I'm not giving it ****. A game can have unimpressive graphics and work if it's well optimized. Problem with games that are brand merchandise is the brand itself sells the game so they don't even have to put in any work
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jipopotamus
(@jipopotoman) reported
@jjbram3 @JagexSupport @OSstrudel "If they looked manually" is the problem here i'm afraid
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Förg
(@ForgFromFinland) reported
@TestTubeBaba @j4mmu yep but he had no motivation to play. he took a break in havu to play runescape and wow, joined ence and again started having motivation issues during the summer which was apparently a big factor to why ence got sunny to the team because they tought it would improve his issues
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Mahdi
(@grimreapermahdi) reported
runescape was lagging so much today