Is RuneScape down?

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

 Problems detected at RuneScape

RuneScape problems in the last 24 hours

RuneScape Outage Chart

October 17: Problems at RuneScape

RuneScape is having issues since 07:30 PM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Sign in (76.92%)
  • Game Crash (15.38%)
  • Online Play (7.69%)

RuneScape Outage Map

The most recent outage reports and issues originated from:

RuneScape Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • 905ThomasZ
    Zac (@905ThomasZ) reported

    @JagexSupport If I login to my account on the website, it clearly states my Ban is not appealable. I dont want to be another ban thrown into the pile and forgotten, I go way back with OSRS and dont want to end it here.

  • 905ThomasZ
    Zac (@905ThomasZ) reported

    @JagexTyran Good Evening Tyran! I'm here to ask for help, on Sept 26 2018 I was perm banned for macroing, but I'm not a bot and have never "botted" a day in my life. Jagexsupport tweeted back to me to appeal my ban, but the site states it's not appealable. Login- ScopedOut7

  • 905ThomasZ
    Zac (@905ThomasZ) reported

    @JagexBeno Good Evening Beno! I'm here to ask for help, on Sept 26 2018 I was perm banned for macroing, but I'm not a bot and have never "botted" a day in my life. Jagexsupport tweeted back to me to appeal my ban, but it says it's not appealable on the site. Login- ScopedOut7

  • 905ThomasZ
    Zac (@905ThomasZ) reported

    @JagexWeath Good Evening Weath! I'm here to ask for help, on Sept 26 2018 I was perm banned for macroing, but I'm not a bot and have never "botted" a day in my life. Jagexsupport tweeted back to me to appeal my ban, but on the site it states it's not appealable. Login- ScopedOut7

  • 905ThomasZ
    Zac (@905ThomasZ) reported

    @JagexAcorn Good Evening Acorn! I'm here to ask for help, on Sept 26 2018 I was perm banned for macroing, but I'm not a bot and have never "botted" a day in my life. Jagexsupport tweeted back to me to appeal my ban, but it says it's not appealable on the site. Login- ScopedOut7

  • GodTormentorRS
    GodTormentor (@GodTormentorRS) reported

    @Osrs_Matz @LuroRS @JagexWest @ZuluOnly @OldSchoolRS @JagexAyiza @JagexBruno @JagexKieren No, but obviously its less of a problem because it doesn't save 1500 hours

  • ItsWazzzaaaap
    Wazzzaaaap (@ItsWazzzaaaap) reported

    @JagexSupport hi there! I have a tricky situation and I don’t really know how to start as I can’t type much but I can’t sign in, I used an old email which I don’t know the password to on hotmail and unable to recover to deposable. Jagex helper doesn’t recognise my laptop either.

  • KlutchOsrs
    OSRS Klutch (@KlutchOsrs) reported

    @JagexSupport I purchased a bond and have not received it yet. This has never happened to me in the past. Not quite sure if I should just sit back and be patient or if there is an actual issue. Get back to me whenever you can, thanks!

  • HugodzillaRS
    Hugodzilla (@HugodzillaRS) reported

    @ouhdelali @OldSchoolRS Spanish here, if you are not part of the elite you are invisible, but i guess that will be an issue in the Mobile app sucess

  • Wtfomgyoublow
    Travis (@Wtfomgyoublow) reported

    @JagexSupport Hello, I contacted you guys a few days ago about not receiving an email for a guaranteed spot in the runescape mobile since i attended RuneFest. Ultimately I was told there was an issue with people not receiving emails and I was told it would be fixed shortly.

  • wiccacowboy
    gravy baby train (@wiccacowboy) reported from Oceanside, California

    going home after this class so i can grab my laptop and play runescape the rest of the day and runescape away from my problems

  • Classix_rs
    Ross (@Classix_rs) reported

    @lostmageRS @OldSchoolRS @JagexWolf If honestly be fine with any, if we do a clan mass at Godwars we either have to hold more than one world or crash and people get upset at either

  • Baile_yRS
    Bailey 🌴 (@Baile_yRS) reported

    @JagexWest @GodTormentorRS @ZuluOnly @OldSchoolRS @JagexAyiza @JagexBruno @JagexKieren I disagree, ZMI trading is not an issue. This method requires much more effort ie (money making fast trades etc) and should give more xp. Removing this also gives an advantage to players who have already done lots of zmi

  • RebeSantil
    Rebe Vzla (@RebeSantil) reported

    @JagexSupport they are supposed to be a help team to solve problems but I do not see that they help it seems that their system simply when they are wrong they do not even bother to check if there was an error on their part when in fact it was so they never traded gold in The real world

  • yrraHRS
    yrraH (@yrraHRS) reported

    @JedMot @JagexEd @JagexLottie @JagexSween @JagexRonan @JagexRoq @OldSchoolRS @JagexSupport Please dont spam my twitter post now you realised you've broken the rules :)

  • yrraHRS
    yrraH (@yrraHRS) reported

    @JedMot @JagexEd @JagexLottie @JagexSween @JagexRonan @JagexRoq @OldSchoolRS @JagexSupport Please dont spam my twitter post now you realised you've broken the rules :)

  • yrraHRS
    yrraH (@yrraHRS) reported

    @JedMot @JagexEd @JagexLottie @JagexSween @JagexRonan @JagexRoq @OldSchoolRS @JagexSupport Please dont spam my twitter post now you realised you've broken the rules :)

  • Clanmanmode
    Thaboy (@Clanmanmode) reported

    @JagexSupport Can still login to the RS homepage aswell as the email but my inbox is not accessable, numerous recovery attempts keep getting denied. I dont know where to look for help anymore willing to provide more info than the recovery system.

  • mattamatt9
    Matthew (@mattamatt9) reported

    @JagexSupport hi, that doesn’t resolve my issue because I do not have access to the twitch account currently linked to my account. I was hacked and that person linked their own personal twitch account. Since I’m unable to access their account I’m unable to unlink.

  • Crapgamer17
    JurryBurry (@Crapgamer17) reported

    @JagexSupport @Hempwickk Just go play a game that cares about it's playerbase. Jagex has the worst customer service of any game out there.

  • GodTormentorRS
    GodTormentor (@GodTormentorRS) reported

    @JagexWest @ZuluOnly @OldSchoolRS @JagexAyiza @JagexBruno @JagexKieren Ye, sorry, I'm just a bit frustrated on this issue. You're the first jmod to actually regard this as an issue and find the solution reasonable, so thanks for that!

  • GodTormentorRS
    GodTormentor (@GodTormentorRS) reported

    @JagexWest @ZuluOnly @OldSchoolRS @JagexAyiza @JagexBruno @JagexKieren Its not my job to solve the issue, but we all know the problem is prominent only on the zmi altar so something as simple as a cooldown on the altar making the xp rate, trading included, max 60-70k/hr would be the simplest and most effective solution.

  • techblob97
    TechBloB (@techblob97) reported

    @JagexHelpFrost @JagexSupport yes im sure its the correct login name.

  • JagexAtlas
    Mod Atlas (@JagexAtlas) reported

    Fix for "dark mode" bug on @OldSchoolRS Android is rolling out - hopefully you shouldn't see (or not see) that again. :-)

  • wadebosrs
    iClutch (@wadebosrs) reported

    @REALIcePoseidon Play RuneScape to solve all your problems

  • deathyou22
    Eric Tapia (@deathyou22) reported

    @JagexSupport a few days ago I posted regarding and hcim death due to a glitch.

  • BuddLight2
    BuddLight (@BuddLight2) reported

    @JagexSupport I'm having a problem and the OSRS support page can't help me. Can you guys help me plz. I t has to do my account being banned, but it wasn't me who did it.

  • FT4664
    Fake Tom (@FT4664) reported

    "Account security is a joke" whilst the kid has his login and password on his alt's runescape notes

  • phantomichigo1
    joshthebear (@phantomichigo1) reported

    @OldSchoolRS Thinking of getting a stylus just to play this but it runs well as long as you have decent WiFi or service 9/10

  • christinemooo
    Christine Moo (@christinemooo) reported

    I think my trust issues mostly come from when I was 15 and my Runescape boyfriends used to have me follow them into the wild then kill me and take all my stuff

  • EmmzOSRS
    Emmz (@EmmzOSRS) reported

    @JagexHelpFrost @JagexSupport I've already provided all the information that I know about the account in my recovery request. The only issue s that I no longer have access to the email used to log in, since it's an old un-recoverable Yahoo-email. Besides that, I have the authenticator enabled on my iPad(1/2)

  • EmmzOSRS
    Emmz (@EmmzOSRS) reported

    @JagexHelpFrost @JagexSupport I've already provided all the information that I know about the account in my recovery request. The only issue s that I no longer have access to the email used to log in, since it's an old un-recoverable Yahoo-email. Besides that, I have the authenticator enabled on my iPad(1/2)

  • TelmolopesM
    PauseTelmo (@TelmolopesM) reported

    @JagexKieren hi. i am trying to contact any mod from runescape because i had a few problems with my 2004 account. i play now on an account i created after osrs came out, because apparently my account called telmoyo that has an osrs character attached aswell was banned.

  • rick_plegt
    Rick plegt (@rick_plegt) reported

    @JagexHelpFrost @JagexSupport I'm pretty sure a friend of mine got rolled back like 5 years ago for botting! Also I accidentally clicked on def while there was some kind of lag, maybe that can be disguised as a bug :)

  • Dmitri_Raskulov
    Dmitri Kushkulov (@Dmitri_Raskulov) reported

    @JagexSupport your website is absolutely busted ive been trying for days to solve an issue with my account and getting nowhere becasue everytime i go to recovery it leads me in a damn circle.

  • jakobp15
    Jakob Phillips (@jakobp15) reported

    @JagexHelpFrost @JagexSupport I created the account on the runescape website with Facebook. I clicked Facebook as my login preference. But it never asked me for an email after that. I just had to click the Facebook icon on the runescape login screen to log in.

  • ZyprotronLEZ
    Chris Arnold (@ZyprotronLEZ) reported

    @RuneScape is the way to contact you directly regarding account issues my email registered to acc was deleted 2 years ago

  • ilvfacebuk00
    Praveen (@ilvfacebuk00) reported

    @JagexSupport "The Barrows Brother". I was doing this mini game. I searched all 6 sarcophagus. But there is no tunnel for barrows chest. now my reaper task process has stopped because of this. I already reported this bug. still facing this issue.

  • M0DLink
    Jonathan Lose (@M0DLink) reported

    @RuneScape i have no clue how to get ahold of jmods. i have again got hacked. first time lost almost 2 trillion gp. this time i got hacked within a 7 hrs window. gone to bed 245am got up at around 10 am. please fix or ill go elsewhere

  • Smunt_Bloke
    Smunt B (@Smunt_Bloke) reported

    @HighHustler @RenewedRS @SweetSanta_RS @OldSchoolRS @JagexKieren Very reasonable way to fix this. @JagexAyiza @JagexAsh

  • fniggastfuass
    JLOLIOLYJ (@fniggastfuass) reported

    @King_Jim_Z @HighHustler @RenewedRS @SweetSanta_RS @OldSchoolRS @JagexKieren it's a hot fix. they can't change any code they want. this was probably the easiest option until they fix it for real this thursday

  • Antimen01
    Antimen (@Antimen01) reported

    @GodBaws @JagexSupport the players gotta stick together if we are ever going to get actual service.

  • Antimen01
    Antimen (@Antimen01) reported

    @JagexSupport I don't see how I can avoid breaking the rules if I am not made aware of which rule I have broken. There seems to be a significant lack of integrity in this policy. I use runelite and I'm not sure what you mean by add on software.

  • King_Jim_Z
    King_Jim_Z (@King_Jim_Z) reported

    @HighHustler @RenewedRS @SweetSanta_RS @OldSchoolRS @JagexKieren Yea pretty disappointed with this hot patch. Clearly ignored other fall outs from a blanket change instead of fixing the issue solely where it was seen.

  • HighHustler
    High Hustler (@HighHustler) reported

    @RenewedRS @SweetSanta_RS @OldSchoolRS @JagexKieren Just my opinion... but a much more logical fix, without any impact to the UIM game mode would have been to disallow the use of humidify in the inferno. I mean it’s a volcano after all, I’d imagine the heat in there could be enough to instantly evaporate any water filled vials

  • Jacksonftf
    Jackson Newby (@Jacksonftf) reported

    taking applications for 3rd gf, the ideal candidate must have some of the following attributes: *cuts yew logs for me/and or fishes sharks on runescape while im at work *lets me crash at hers cuz i cant afford rent *low expectations *okay with being sightly neglected

  • alpdaddy2
    alpdaddy2 (@alpdaddy2) reported

    @OldSchoolRS @JagexAsh @JagexAyiza @JagexSween @JagexMatK @JagexMaz @Solace_CC hey so I thought a solution to the zmi problem! Just like with blast furnace we should have dwarves run u essense for 60k/hper dwarf! this would not only cut the goldfarmers out but create a gold sink

  • Antimen01
    Antimen (@Antimen01) reported

    @JagexSupport In case you're not sadistically jerking me around, my issue is being sent to the same cookie cutter support pages and not having explicit responses and genuine human interaction I have done everything conceivable to get desired responses to no avail and I am immensely frustrated

  • LavineOSRS
    Lavine | #BoxTraps (@LavineOSRS) reported

    @Mister_Michael Being "not surprising" isnt an argument. Im not surprised that people want the game to be easier "completely revolve around" isnt the issue, the issue is that it doesnt "revolve around" it at all. Game integrity should always be in mind if you wish to keep the game RuneScape.

  • Dmitri_Raskulov
    Dmitri Kushkulov (@Dmitri_Raskulov) reported

    @JagexHelpFrost @JagexSupport I have, it takes me to a runescape website that says "redirecting please wait" and then i get this "SORRY, A PROBLEM OCCURRED. Due to your account status, you must start your account recovery from inside the game." which takes me to the website to begin with

  • foesOSRS
    foes (@foesOSRS) reported

    @GodTormentorRS @OldSchoolRS Definitely don't think Zmi running is a 'broken' method although i agree it should be mitigated, i know for sure Kieren didn't intend people to bring in extra brew doses that way as the inferno is meant to be difficult content.

  • TsunemoriYuki
    Himawari Tsunemori (@TsunemoriYuki) reported

    @GodTormentorRS @OldSchoolRS ZMI running isn't broken. 16m gp per hour

  • rsnhera
    Kt (@rsnhera) reported

    @Luc_aRS @rs07meric @GodTormentorRS @OldSchoolRS and only became an issue recently among skillers, that's why they won't fix it

  • rsnhera
    Kt (@rsnhera) reported

    @Luc_aRS @rs07meric @GodTormentorRS @OldSchoolRS i dont c the point the broken method "found" has existed for years

  • rs07meric
    Meric (@rs07meric) reported

    @GodTormentorRS @OldSchoolRS Wasn't even broken. You'd get like 2 extra restores and a couple brews out of it at most and you'd have to start with only 1 or 2 emergency brews which is a bad idea if you're inexperienced and good players won't need it. 0 people have probably gotten a cape using this method

  • GodTormentorRS
    GodTormentor (@GodTormentorRS) reported

    @OldSchoolRS Discovers broken method for rc -> Dont care Discovers broken method for inferno -> Fixed in 1 day

  • Dmitri_Raskulov
    Dmitri Kushkulov (@Dmitri_Raskulov) reported

    @JagexSupport i have and it leads me in circles because your website is busted. if i click forgot password it takes me to the website which directs me to login ingame to solve the issue.

  • RebeSantil
    Rebe Vzla (@RebeSantil) reported

    @JagexSupport pplease I would like your team to help me solve this check my account is at your disposal to review this is an error

  • juhshtin
    Justin Robert Adams (@juhshtin) reported

    @RuneScape @TheElyem none yet x.x hardcore problems

  • Antimen01
    Antimen (@Antimen01) reported

    @JagexSupport Yes, I would very much like to know which rule I have broken to get 8 out of my original 11 accounts banned. I'm now up to 50 accounts and none of them have been banned in the last ~4 weeks or however long its been since ive started trying to get support from you guys. ZERO HELP