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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Glob Master
(@real_globmaster) reported
@OldSchoolRS Fix your servers, its been trash since DMM and GIM. You clearly haven't done anything to fix your outdated servers even though you guys are well aware of your servers having stability issues as Mod Ash acknowledged in a reply to me. Stop slacking. US east needs work.
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PVP IS DEAD NOW RIP MY BOY 🕊 COYS🇮🇹
(@CryLook) reported
@OldSchoolRS Second half of the year. You said that the past 3. Reworking a pvm thing to fix PvP? You guys really just don’t know do you?.. you’re just guna add better rewards for money farmers can still make in dhide and 4 item with that fancy unsk button.
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Clementines
(@Clementinemine) reported
@JagexSupport Hello I have been trying for days and it still won't work. I even tried a different device and it keeps doing the same thing, takes me right back to the login page when I enter my info. My user is garpickles am I able to have some help with my account issues please.
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Dylan Bates
(@Buster9191) reported
@JagexSupport Yes then it ask if it was on rs3 or osrs, then says tech issue or a hacked. If I click hacked it doesn’t allow me to click a ‘Submit a lost item claim’
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Dubbzly.
(@calebvanwyhe) reported
@JagexSupport I have tried that with no luck. This is a weird situation and I would like to actually talk to someone to try and resolve this. I would really appreciate if someone would DM me so I can explain everything that has happened and what I've done to try and fix this situation.
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Horlar
(@horlar4560) reported
@blissfool6 @JagexSupport Contact @hsbbits for your locked account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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ABM
(@__971a) reported
@JagexSupport @JagexSupport hello i need help please i need a way to ocmmunicate with the support because they closed my ticket and they are not replying to my enails anymore and i need a way to communicate with any mod to say what problem i am having
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Paper Paper
(@Actually_Paper) reported
@JagexLight @OldSchoolRS Think the issue is people either don't realise they're both up and then by the time they do who wants to hop from 200+ pop to a dead world. There just isn't even players in the pvp community to get decent pop on both the worlds. Is there a way to just continue the rotation?
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alejandro j Perez
(@razorbit3) reported
@JagexSupport good afternoon jagexsupport, I have a problem, my account was banned for no reason "real world trading" that I have never done, and it will not let me appeal, it is an account of almost 4 years created with 2210 total ability, please help
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JagexHelpStevie
(@JagexHelpStevie) reported
@Rs3_ioxi @JagexSupport No problem :)
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AndrÈ
(@im_a_nuisance) reported
@JagexSupport I can’t access my account someone hacked and you all won’t allow me to recover but I’m still being charged for the membership to my debit card, please fix
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Dylan Bates
(@Buster9191) reported
@JagexSupport I followed the link. There is no physical button to submit since. Bank was hacked the day of my original post here. There isn’t any help when the link won’t let me file unless it was due to technical issues. There’s a way to go on and see that someone went in and took my items.
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Blue
(@InteleonAKABlue) reported
@JagexSupport I already said the account isn't tied to an email, it's always used a username to sign in. I want my account back because it was hijacked last night at around 8PM UK time... if I give you the details of the account, can't you restore it to its rightful owner?
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Sens249
(@sens249) reported
@OldSchoolRS The main issue being that yes you considered how items shouldnt transfer on deiron, but you didnt consider that someone could gain something else from the items that is transferable. BA, NMZ, Totems all usable to get pets, or points, or log slots which transfer over, among others
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Kyle Julien
(@KyleJuliens) reported
@OldSchoolRS Please for the love of god fix the group Ironman chat. I cannot stress enough how horrible it is to tell someone something important for in-game and the message just doesn’t get sent and deletes itself, making me have to retype the whole message.
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candice singh
(@candicesingh) reported
@KloosterlingO @OldSchoolRS I also experienced this, i contacted support service and they didn’t do anything about but @AstroCyber4 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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P2SGaming
(@P2SGaming) reported
@JagexSupport What is stronger than transaction ids a list of ISPs associated with the account. Previous passwords used on the account along with previous locations that the account would be used from. Your recovery application is broken as I have provided pretty damn strong information!
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AndrÈ
(@im_a_nuisance) reported
@JagexSupport It won’t work I’ve tried and you all are no help customer service wise, I have the account being paid for by my card abs you won’t help me get back I just want to speak to someone to cancel the membership, don’t want to pay for acc I can’t use
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Titania
(@____Titania) reported
@JagexSupport Is there anyway to rollback stats on an account through support. Can I dm anyone regarding this issue?
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💜🦋
(@2Saintsss) reported
Updated my laptop to windows 11 and suddenly runescape crashes excuse me I do not want these problems
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Idiot
(@idiotbloodgod) reported
@TastyOSRS @OldSchoolRS Yeah what’s the problem??
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Chilla_RS
(@chilla_rs) reported
@JagexLight @OldSchoolRS Only issue is the low population in the US world 539 making it completely inactive. Will there be a US Rotation first after the New Year?
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Lakeyour
(@Lakeyour) reported
@RuneScape can we make it possible to change audio device from within the game, the current problem with bluetooth switching is slightly annoying :)
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David Hannah
(@DavidLHannah) reported
@JagexSupport "Character Unavailable" sounds like some issue at Jagex or something. I'm certain the username & password for this character are right. And that char is still on other's friends lists!
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Provata (Commissions Open)
(@MCProvata) reported
runescape... when will you let me login through steam on mobillle making that acc my main was a terrible decision
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David Hannah
(@DavidLHannah) reported
@JagexSupport "The second option" you mention looks like 'Change Email' but that requires login to proceed; that's already the issue. If you mean the 'Recovery Request' it's the same Account Recovery form that I'm getting a "Character Name Unavailable" response, pictured previously!
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Sens249
(@sens249) reported
@OldSchoolRS I spot many issues with being able to feed a GIM some untradeables, if they can deiron and keep these things as a normal acc with advantages -NMZ imbues/pts, SW pts (get fed a pet?) -totem pieces (fed a pet/onyx log slot) -giant keys (fed log slots) -few other items not as bad
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kait (´∀｀)♡ | ENVTuber/Singer
(@graciouslykait) reported
6. fishing in stardew valley and broken home runescape quest LOLOL~ also because i’m still doing it, Recipe for Disaster is very troublesome for me lolol
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Sony Exclusive Pilferer
(@FSAPOJake) reported
@AW_Glace @NightSkyPrince_ The problem isn't it being a grindfest - I play Old-School RuneScape religiously. It's that the story content just isn't interesting, the dialogue it 99% exposition with zero meaningful character interactions or development, and the story quest design is extremely repetitive.
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David Hannah
(@DavidLHannah) reported
@JagexSupport I have old emails from previous password resets from 2017 on this user acct, so it must have been the right username for that registered email at that point (using same email now). Not sure if I was affected by the March '21 outage, as it's my first login since then on this acct?