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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kenn
(@Kenn78163633) reported
@kirstinlm1 @JagexSupport having same issues and have being trying to email the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Bidentech on Instagram and I give it a Trial in less than an hour my account was restored peacefully.
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Kevin Malone
(@peanut9395) reported
@JagexSupport i dont have access to the email anymore is the issue
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sebastian zdroana
(@sebastianzdroa1) reported
@JagexHelpFrost @JagexSupport @RuneScape Thank you for the prompt response, will be waiting for the fix then. As i have your attention is there way to send more evidence of account ownership for a recovery appeal besides the appeal form?
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Zam/SlayaMasters
(@SlayaMasters) reported
@MattoOSRS @JagexSupport Ye having same issues
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Zertvyte
(@medardaszs) reported
@JagexArchie Hey Archie, this tweet is asking for a help, i did grow up watching your runescape adventures on youtube. So the problem is my ironman got banned for (rwt) on onctober 26 , but thats 100% mistake, never ever sold or bought gold for $ ING (Zertvyte)
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Katie Stafford
(@KatieSt53572738) reported
@JagexSupport I bought Premier and it let me claim most of the benefits you get with having it aside from the chat badge, VIP world and the Vault. Seems I am not the only one having this issue, any sort of fix?
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XCD
(@XCD360) reported
@OsrsAlders @JagexSupport Finally my banned account was perfectly recovered by @gustavoosuarez. He is trusted and guaranteed for the service
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Bronson
(@Bronson696969) reported
@JagexSupport I came back from a break from RuneScape & 2 of my accounts got hacked. 1 of them had the password changed & I was able to recover. But when I tried to login to them they say they are both banned, I sent ban appeals on both & I haven’t gotten a response. Please help?
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Dizzy
(@Dizzy25241190) reported
@JagexSupport my premier club is not working and many other clan members are having the same issues is this a known problem? 20 bonds gone........
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Shawn
(@fromyesterdayx9) reported
@JagexSupport @JagexSupport My main has been permanently muted for over 3 years. Any chance of getting a re-review? Pretty sure I got permed for trash-talking a guy who used to threaten me on a daily basis for months; saying he would DDoS me if I didn't give him money. RSN: 'alfredodick' lol
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Override5
(@FoolOverride) reported
@JagexSupport Ok cool. Will I be provided the evidence that suggested a macro, in the event that the ban is not appealed? Thats what im more interested in, as the account was unused for a long time. I even have a screenshot showing my last login date, for my active account, not the banned one
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Katie Stafford
(@KatieSt53572738) reported
@JagexSupport #Runescape I bought Premier and it let me claim most of the benefits you get with having it aside from the chat badge, VIP world and the Vault. Seems I am not the only one having this issue, any sort of fix?
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Lady Vad
(@vad241) reported
The daily challenge update is another case of if it aint broke, dont fix it. Terrible update. I liked the old way because of the XP, I don't really care for the rewards :/ Plus 7 hours instead of 5 days to complete a challenge, no. Thumbs down. #runescape
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victor pereira
(@2Perevic) reported
@OldSchoolRS And the accounts do not have any notification of any problem; Please, how could I solve this problem? Thank you very much for your help
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jeremie elchert
(@elchert22) reported
@RuneScape Vip server not working
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Jana
(@FluffyJaan) reported
@AmwennScape Always login / purchase something via the official runescape website, not something via google! Be careful with that. Maybe you can find the page via the ingame marketplace?
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Anthony Georgiades
(@AntonyGe0) reported
@JagexSupport #Runescape #osrs My account was inactive and was locked because of hack suspicion, changed the password today but still cannot unlock it. Also when i login for some odd reason it redirects me to a test account i've made today with a different email Username: bboyjcm
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nun your business
(@NunJasenfury007) reported
@peanut9395 @JagexSupport Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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blain
(@blain04322507) reported
@JagexSupport What a typical useless jagex reply no customer service imagine being a game for 15+ year and not having customer service what a joke
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jaypakin
(@jaypakin2) reported
@FoolOverride @JagexSupport Their customer service is really annoying sometimes. I had the same problem but I was lucky to met this coder @ cyber.hakk on Instagram you can try him he his really fast and legit I assure you.
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Jay
(@Section4G) reported
@JagexSupport Quick find code 408-409-445-66235797 can you fix this please we dunno whats going on - Jayson V
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Compl3x'
(@TimellAlexander) reported
@RuneScape Still waiting for nilas dr fix:) I got more cores and Artefacts than nilas :) 4 cores 5 artefacts and 3 Nilas thats dope
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Override5
(@FoolOverride) reported
@JagexSupport Hi there, I need support with my account. Am I able to talk to someone in my DMs please? Its a big issue
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Cvb571
(@Ethan9530) reported
@JagexSupport Just found the PSA but the issue is definitely not resolved, I got the chat badge on but the vip world is still not working
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Herrlille
(@Herrlillle) reported
@JagexSupport Hello. I didn't recieve my permier club only the membership, how do i fix this?
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🔞RS Burnout🏳️⚧️
(@Lyggdrassil) reported
Runescape is not the only game having this kind of issue, either.
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Wolfyy699
(@wolfyy699) reported
@JagexSupport hey there, I canceled my membership because it said i couldn't buy premier with one but it still isn't letting me purchase it, I went through this a few times now and if I can't figure it out I'll probably be done with the game to many issues with trying to buy
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Luq
(@LooqmanHaqeem) reported
@RuneScape sooo the discount for players who've experienced the login lockout is only eligible when paying with real money right? purchasing premier using bonds will still need 5/10/20 bonds right? 😥
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Connor McLeod
(@ConnorM63839666) reported
@JagexSupport Hey guys I am having problems logging in on mobile... I think I have 2 accounts tied to one email somehow & it always signs me in on the second account anytime I try to use mobile... Did you have a contact email? No options in support centre #Runescape #OSRS
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Justin
(@Justin70797830) reported
@RuneScape Should I wait before I redeem my 20 in-game bonds if I was affected by the login lockout or does it only affect card purchases? @JagexSupport