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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (25%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@ChrisSc54857589) reported
@JagexSupport I've done this it's the right account . I've refered to what the article says but you guys just don't bother looking into your broken system... everything is correct and you don't help here other than referring back to broken links
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JC
(@jiktomo) reported
@JagexSupport After our previous talk I still can’t login, is it possible to have my email for ‘Tomo’ reactivated please. It was unlinked when my account was locked due to vpn use however that was the only email ever linked to it. Or potentially free my name up please.
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FireManSam.eth
(@FiireManSam) reported
@JagexSupport @OldSchoolRS Evidently being - not my isp / ip / my personal login activity / etc etc.
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Steven
(@xbwyd) reported
@JagexSupport @OldSchoolRS @JagexAsh Yep still persists, has been happening for months, the link is just full of faq and nowhere that I can see to submit a issue/report a bug
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Dereinedude
(@GoldenAxe74) reported
@sadrakara4 @OldSchoolRS ye i do "too many login attempts"
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Its Squirrelman
(@ISquirrelman) reported
@ReisenLoverX @Alexwigg1 @OldSchoolRS “Backwards movement” lol clearly you aren’t from the Runehq days. Clue guides have been a thing for almost 2 decades. Its like making a drug illegal. All it does is put money into the hands of third parties who provide a service.
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mounif
(@mounif101) reported
@JagexSupport good morning jagex , can u please give me a second chance on my acc I didn’t know it was first attempt only and that’s it you lose ur acc forever can u plz give me another chance so I can Appeal it? I was on a vpn on my phone I’m nt sure if that was the issue
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FireManSam.eth
(@FiireManSam) reported
Why is it so difficult to get a word in when it comes to account issues @JagexSupport ? I’ve been trying to get some help since 2021 but I’m still getting ignored. There has to be some grace, or support for when it comes to account issues / hijacking. Hear me out @OldSchoolRS
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Fauljake
(@Fauljake1) reported
@ReisenLoverX @OldSchoolRS Then dont ******* use it. Problem solved. You can turn it off. How do you get through life from your bitter point of view? The people who are going to use this already go to wiki to get them done.
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QueenT
(@t_o_b_e__) reported
@Rip_David_Osrs @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
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Ryan Millard
(@ItsMildo) reported
@JagexSupport I inquired about issues with recovering an account about 5 days ago. Still no update/ helpful information provided. All attempts/advice given to me has failed. It's simply on your end. I am still unable to "add another password" or put a location in other than USA.
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ALI IBRAHIM MBRZA
(@AliMbrza) reported
@Rip_David_Osrs @JagexSupport I had similar issue too but was referred to this guy FROST_CYBER1 On Instagram. He got my account fixed within few minutes.write to him for help
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Dereinedude
(@GoldenAxe74) reported
@JagexSupport I can't login on ur dogshit website
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Tycoon
(@Tycoon5794) reported
@Macbean93 @JagexSupport Contact @intelcrakk3 on twitter he was referred to me when I reach out for help regarding this same issue and he got fixed all thanks to him contact him now and I’m sure he will help you recover back your page
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Luke Cruden
(@SavageTrollzore) reported
@TheNyxed @RuneScape Bla bla bla white people problems bla
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Dereinedude
(@GoldenAxe74) reported
@JagexAsh Yes I can login on steam and the new Launcher. But I also can't login on the RuneScape website with any of my accounts. Could you explain why this is and how to fix? I've had it on one account before but never on all my accounts. Im really worried about getting hacked right now
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Dereinedude
(@GoldenAxe74) reported
@OldSchoolRS cant login on pc "too many login attempts" ??????????
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fiyr-runescape
(@runescapebober) reported
@OldSchoolRS The real issue that is breaking mobile runelite is that you can't remove the opened beta its a pain in the butt
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Dereinedude
(@GoldenAxe74) reported
@JagexSupport im not on mobile but still can't login???? wtf
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JC
(@jiktomo) reported
@JagexSupport I get that. My main issue is my account was created with a vpn in use. Therefore its almost impossible to find my creation location as that’s the only information I’m missing. Many osrs content creators encourage vpn to protect your network so I never thought it would be an issue
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YeaSure WhyNot
(@YeaSure_WhyNot) reported
@OldSchoolRS @JagexSupport Basically privacy invasion, since GIM chat is between us and none of other four members reported me (I trust them, we are 5+ years friends, some 10+).. so it was definitely an automod that ruined my account. Problem is I can never reach CS and I hate having strikes on my account.
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Jagex Support
(@JagexSupport) reported
@Impulse_324 @OldSchoolRS Hi. We're very sorry about that - our team is aware of this issue and currently working on a solution. We appreciate your patience ~Dorothy
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PORTROYAL_50GRAM
(@P50gram) reported
@JagexSupport i have had a read through but my issue is memory. i cant remember what details i used when making the account. thats why im asking if theres another step i can take or have i forever lost my first account?
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Devarian, The Antagonist
(@CWDevarian) reported
Runescape really just said I've been online for 8 hours, time to log you off... I don't have a problem shush.
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Robin ten wolde
(@IIbomerII) reported
@RuneScape Can I DM you guys to talk about some account issues I'm having? I tried to log in again after about two years and it seems I've been banned and/or blocked from reaching the site. Can't send a support ticket due to this.
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Arnór Ingi
(@ArnrIngi6) reported
@JagexSupport I have tried 3 or 4 times , is there seriously nothing that can be done ? Email ? Phone ? Or just the absolute worst costumer service in the world ? Or do you only help streamers ?
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Abukari Ali
(@Abukari75640031) reported
@IIbomerII @JagexSupport Hey mate my account was also banned I got no help from support service until a friend of mine referred me to activated_tools on Instagram he successfully unban my account and I gain back access on it inbox him and I’m sure he will help you fix it
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Dereinedude
(@GoldenAxe74) reported
@JagexHelpFrost @JagexSupport And I can't get further on that website cause it requires me to login (which I can't)
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BlackMozes
(@RyuYuki1) reported
@JagexSupport @ChrisEdz23 I'm just curious, what kind of investigating needs to be done? I understand you can't tell me exactly how you'd investigate it but I'm curious what you'd need to confirm in order to issue a perm ban.
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Donkelaar
(@Donkelaar1) reported
@VoiidPlay @OldSchoolRS You should look up hardware acceleration Runelite on google. This might fix your problem. Atleast it did for me