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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Holt
(@Tome_Holt) reported
@JagexSupport Hi @JagexSupport there is no way to contact you about individual issues caused by bugs from that link, it directs to the forums, the wiki, and the in-game bug report, all of which they've tried already with no response. Do you have a different link or better option I can pass on?
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sanatized
(@sanatizedosrs) reported
@JagexSupport for whatever reason I cannot login to #osrs The login page keeps refreshing instead of logging my character into the game. I play on mobile cause I do not own a computer. I cant figure out why it keeps refreshing the page instead of logging in. Rsn: sanatized0
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vrant vincent
(@poiuntvincent) reported
@DjMacItUp @JagexSupport I was so disappointed thinking i won’t get my account back because support service didn’t do anything about it...But @bbedems on Twitter helped me get back into my account✅
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Angus (Zombie)
(@AngusJensen) reported
@JagexAsh Hi ash, im having issues with one of my runescape accounts. Theres a bug, you cant log in with the correct password.. even resetting it wont work.
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Janetcat
(@Janetcat6) reported
@JagexSupport My two accounts Kooky Katie and Kookytoo were permanently banned for botting recently. I'm a mom who plays with her family and in 14 years has never cheated or used 3rd-party software of any kind. Appeal was denied. Was not hacked. Please fix this very sad mistake.
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MACHALA🥶
(@MALIQmachala) reported
@JagexSupport I'm sorry about that I also faced similar issues for about a month and still no responses from support. But I was able to get my account back through HACKNORD on Instagram
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Claudiu
(@ClaudiuUrsu) reported
@RuneScape I need to speak with support, livechat. So let's see the trouble. I make an account in april 2021, i think, i buy dlc &play for 2-3 hours, mostly tutorial, and just farm some rock. Today i want to play the game again, and when i try to login it say's a have a BAN, permanent BAN
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JOHNSON ❤️🇱🇷❤️
(@JOHNSON8773) reported
@YoungOgLake @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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Travis Richardson
(@thetrav2721) reported
@JagexSupport I am not receiving emails to my registered email, i have checked all the folders and followed all your instructions on this and still nothing. Im being charged for an account i cant login to. Help #Runescape #OSRS
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V1SUEY
(@SueyV1) reported
@JagexSupport hey Jagex wondering how my account was banned for RWT, when my account was stolen clearly, and evidence only says “Jagex mod comment” lol? Please fix your staff members and kinda look that my stuff was stolen.
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Dennis Wetzler
(@DennisWetzler) reported
@JagexSupport Same ba responses. No one looked at my appeal. My account was not hacked. I still have all my gear. And I don't macro. Not even sure you can macro on mobile. Glad my bank refunded me my year membership. Not playing this game with such poor customer service
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manny~hack
(@manny_hack100) reported
@iBlueGoose1 @OldSchoolRS Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Sam Taylor
(@sammyboi27) reported
@JagexSupport So what you're saying is people can hijack accounts get them banned, and no one will look into them? You're answer is for us to create new accounts and pump more time and money into a game that won't provide proper customer service? That account was something like 14 years old.
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reebow
(@reebovv) reported
@BryanDFuller @elonmusk @DJSnM No not yet. The login issue is that Google says the browser used is not secure therefore its not letting you to log in. I tried the runescape and plex workaround. Do you have a link that explains more? Thank you for the help!
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nesbitfalafel
(@nesbitfalafel) reported
@JagexSupport This is 100% run by bots. You haven't even bothered to read my issue. whatever. done with this game.
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eric
(@eric94994460) reported
@JagexSupport They have an error I started my iron man and I have barely a week playing they gave me a ban without any prior justification my nmae rsn: iron PLTBULL
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gothyicl0ver
(@LQuackitygf) reported
@Jose28425938 @JagexSupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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vrant vincent
(@poiuntvincent) reported
@xxz_rx @JagexSupport I was so disappointed thinking i won’t get my account back because support service didn’t do anything about it...But @bbedems on Twitter helped me get back into my account✅
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RSWest
(@RSWest5) reported
Hey @runescape your customer service is absolutely awful. I haven't been able to get on for almost 2 months now, you won't even give an explanation. Countless requests for someone to at least tell me what happened are actively avoided. Typical #jagex
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Jagex Support
(@JamflexSupport) reported
@TheYamaskedMan @JagexSupport Oh no! We don't actually provide support for this issue. Because the account security system is so old, hacked accounts can freely be hacked again in the future at any time. We recommend you just make a new account instead. ~Ben
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MobileBlazor
(@BlazorMobile) reported
@JagexSupport A update would be nice. Might be the biggest Glitch on Mobile and you're not showing any respect. Remove my bans, use someone else as a guinea pig. This is taking way to long, and i would also like an apology. Thank you. Account name. zBlazor Your Mobile Client with Thumbs.
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Carbon KL3X
(@CarbonKlex) reported
@Nev4da Oldschool Runescape has this same issue. :c F2P problems.
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JOHNSON ❤️🇱🇷❤️
(@JOHNSON8773) reported
@YoungOgLake @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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__Aleeu
(@king_aleeyhu) reported
@Christi70939384 @JagexSupport My account has exactly the same issues with yours and my account was hacked, but with the help of vextools, I got my account back, you can contact @vextools on Instagram I'm sure he will help you.
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Claudiu
(@ClaudiuUrsu) reported
@JagexSupport #RuneScape #OSRS I need to speak with support, livechat, because that site support and ticket system is a joke, can't even login, can't see the topics...
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🤗
(@ProzniakCz) reported
Was alching on my initiate pure at pest control. Account name is h_y_z. Next day i could not login and falsely accused of something I did not do. When asking for review it says account is not banned (Mod Eliseu). Please someone.. @JagexTwisted @JagexSupport @JagexTrident
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manny~hack
(@manny_hack100) reported
@DjMacItUp @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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JOHNSON ❤️🇱🇷❤️
(@JOHNSON8773) reported
@YoungOgLake @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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JosephineF - Commissions open
(@FenihpesoJ) reported
@DylPixel_ @RuneScape Broken home seems accurate.
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__Aleeu
(@king_aleeyhu) reported
@Jose28425938 @JagexSupport My account has exactly the same issues with yours and my account was banned, but with the help of vextools, I got my account back, you can contact @vextools on Instagram I'm sure he will help you.