Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (70%)
-
Online Play (25%)
-
Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
miles andrew
(@milesan34872792) reported
@ConnorHunwick1 @JagexTrident @JagexSupport I’ll suggest you reach out to Backup_security via Instagram he'll fix it immediately, I’m sure of him.
-
Walkerphil
(@Abiolasam_1) reported
@connorbarratt @JagexSupport Hey you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message @brenfixer on Instagram and let him fix your problems I can vouch for him
-
Dave Lotshift
(@SuaveDave3) reported
@Jhowats4 @JagexSupport It might be a glitch on their servers But anyways send a message to ALPHA_TECHIE on Instagram to recover your banned account
-
PMSR
(@Dan_at_TX) reported
@JagexSupport What is the point of being able to appeal a one day ban if it takes you "up to 10 days" to review the appeal? Seems like you're letting the issues expire so you don't have to address them.
-
Walkerphil
(@Abiolasam_1) reported
@Kingihype @JagexSupport If you got any recommendations to @brenfixer you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
-
Charlotte
(@AgubeChibueze_8) reported
@connorbarratt @JagexSupport If you got any recommendations to @brenfixer you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
-
Rafeal
(@Rafaelishere09) reported
@yuumimainotp @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
-
DDDGFRjuufdysP6
(@Rosegull6) reported
@RuneScape fix ur game
-
Pink_Crowrs
(@PCrowrs) reported
@JagexSupport hi having a problem receiving the bonds I purchased. Made a ticket a few days ago and still haven't heard anything about it.
-
Rafeal
(@Rafaelishere09) reported
@Just_Ty97 @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
-
LootShark
(@Alexwigg1) reported
@RuneScape It's so bad that 2 of the answers are boosting xp in elite dungeons bcuz of how broken they are
-
Jason
(@vera_jason2) reported
@JamiCoo88568403 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
-
Jay Play
(@JayPlay68987902) reported
@OldSchoolRS Yo GE is broken on Gresham stars. System unavailable.
-
Words | Persona 5
(@TNEQL) reported
@HerringFishFNC Many of the in game benefits provide ways to significantly reduce the grind, which Runescape makes excessively long specifically to encourage paying for it. It monopolises time. I've seen people loose their lives to clicking trees. And 100% on WoW. The major problem with the -
-
Jaffamental
(@jaffamental) reported
@JahbanksD @CalebBr25009589 @GothamKnights Bro, every single game has issues and bug fixes… day one patches exist… this isn’t new. And I’d you wanna hate a game because of the frame rate, you’re very sad and only care about tech and not the actual game. Go play some RuneScape.
-
Tyler/ KuGuRs
(@Kugurs) reported
@JagexSupport hey I’ve put a recovery request 10+ times for an account that I created close to 10 years ago. I am receiving no email response back from you guys & I know my current login INFO. I switched phones and no longer have access to the Authenticator/ recovery email. HELP
-
Brian
(@ItsmeBrian90) reported
@RusteyRE @fromisreal_ @JagexSupport Nah kelvtoolz will fix it up
-
I3owman
(@I3owman1) reported
@NegativeDyllan @JagexSupport @aaronstaff0 Good luck getting any help all support seems to do is send everyone links but don't actually help out and talk things over until the problem is resolved
-
Wood
(@pk_yew) reported
@JagexSupport @dorkrs Hi @JagexSupport, I don't think you have addressed the problem here at all. This player has spent A LOT of their hard earned gold to acquire a unique name and successfully manage to get that name. The issue is that JAGEX removed the name with no justification or explanation.
-
Ivan Ganuwa
(@Ganuwa0) reported
@ruuorikad @JagexSupport @JagexTwisted If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me unmute my account his service is secure and legit he is the only legal person that can help you out except support system
-
I3owman
(@I3owman1) reported
@JagexSupport @StanlyEric jagex sort my issue out please, 2 days I've been asking for help. Stop sending links or asking for more information on twitter and not answering back after people send the info, help people!!!
-
l Spark Up
(@lsparkup_OSRS) reported
@JagexSupport So I only get this error when I’m not on Wi-Fi on mobile ? So I’m not really sure what to do. I’ve tried downloading the app over again . Osrs mobile
-
Cody Minzer
(@CodyMinzer) reported
@JagexSupport trying to disable my auth (new phone) to login on mobile and emails coming in delayed. Now says temporary block on resetting auth. Any way to reset?
-
🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸G͚̼̻̲Ωd🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
(@NegativeDyllan) reported
@I3owman1 @JagexSupport @aaronstaff0 Having the same issue myself, thought I was using the wrong email for disabling my auth but I was just not receiving the email for it
-
Michael Holt
(@MikeHolt95) reported
@RuneScape Did you fix mobile client crashes? Theres a competition going on and the game wont stay open.
-
Michael
(@kanyuimagine) reported
@BilboWompins also i’d be down for some Old school runescape, wonder if i can get my login info lmfaoo
-
🌸
(@snecstasy) reported
@JagexSupport @JagexSupport I am the owner/ creater of the account though. It’s been 11 days since I’ve been able to play on the account, and I pay for members, this customer service really isn’t good enough.
-
Cryptomaniac
(@crypto_flash23) reported
@sarafaux @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to @brenfixer on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
-
C Bright✴️
(@CrispinianB) reported
@JagexSupport password reset not being sent to address pertaining to account of interest. I can sign in because of Google so I know I have the right address. Can you help me with this issue? Thanks
-
might of modelo
(@Estonluke) reported
@OldSchoolRS Stuff not working in specific areas of the game is awful game design.