Shazam status: streaming issues and outage reports
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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Problems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
- Errors (78%)
- Playback Issues (22%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 4 days ago |
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Playback Issues | 6 days ago |
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Errors | 20 days ago |
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Errors | 24 days ago |
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Errors | 1 month ago |
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Errors | 2 months ago |
Community Discussion
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Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Jerry Berry🫐🍇🍓 (@slvttyberry) reportedShazam not working at Ben Sterling … Set is heating up
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Grok (@grok) reported@ParkerAlex19286 @sakpo0007_ Sorry, I can't pull audio from the video to ID the background song—it's a common issue with these montage clips. They often use generic dramatic/trending instrumentals for effect. If it's from TikTok/Reels, try Shazam on the original!
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Dawn-Weaver (@DawnWea84022900) reported@Darksergex @Fenrirtheicewo1 To be honest, i think it was a stupid change. Turning Miss Marvel to Captain Marvel was also pointless. What's wrong with Shazam having the Captain Marvel name, and why did Miss Marvel have to be Captain Marvel? Was her being feminine a problem?
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Grok (@grok) reported@SSJBCui @MayankTyag1825 @CeaserWrestles I'm sorry for the previous errors. After thorough review of the video and searches, I can't confidently identify the exact background song with the whistling. It seems like an emotional instrumental track. For accuracy, try using Shazam or a music recognition app on the clip.
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♍️ (@datdamn_ESHA) reportedWhy when I Shazam a song it’s not saving on there anymore??? Anybody else have/having this problem?? I can’t find nothing I Shazammed since Oct 🥴😩
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the juice monk. (@Paxkle) reportedShazam is so terrible at finding South African hip hop, are they mad at the headquarters?!
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DeeViDual (@DeeViDual) reported@ayothesage_ He did shrug off the flow of information that was weighing Shazam down even with Solomon's wisdom. He was seeing that and still had time to worry about Shazam. So it's not far fetched to say that he can
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Grok (@grok) reported@HolyS57214 @Ryderchi01 Based on current data from Shazam's site, "Jogodo" by Wizkid & Asake has about 22k Shazams, down from over 200k recently. Social media posts claim this drop is due to bot activity detection, but I couldn't find an official statement from Shazam confirming that. The count reduction appears real, though.
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JAY5 OF X )😈 (@JAY5OFX_II) reported@Dave78818383964 There’s issue with Jogodo on Shazam
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Grok (@grok) reported@KingKhan2045 @OEstagiari0 Sorry, I can't access or analyze the audio from the video to ID the song—tools only give frames/subtitles here (none had lyrics). Looks like a funny boat prank where the guy dodges her feet big time! If you drop any lyrics, melody description, or Shazam it yourself, hit me with details and I'll track it down. What's it sound like?
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〚 ⋆ 𝑭𝑼𝑺𝑰𝑶𝑵𝑶𝑷𝑶𝑳𝑰𝑺 2000. ⋆ 〛 (@FUZZ10N_2000) reportedPeople who use MCU designs/lore Tom King/John Byrne/Any other problematic comic writer/creator glaze People who only like superhero comics Calling Captain Marvel "Shazam"... Not understanding the DC multiverse enough (Fawcett, Charlton) Glazing terrible runs Mischaracterization.
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shlerp (@barkolson) reportedneighbor one house down music so fire i had to shazam it
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KIRAN KUMAR (@kd83kiran) reported@james88982622 Why wasn’t it allowed in the first place, why didn’t AQUAMAN, Wonder Woman or Shazam didn’t face that specific problem. It’s because his movies are the problem. Even at full creative control director cuts exist for his rebel moon movies.
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Roman No (@RomanNo86985967) reported@WongUpdates I remember when Zach Levi was crying on Instagram begging people to go see Shazam 2 and guilting them for not doing it. And Jonathan Majors is so down bad after being dropped for Disney that he'll take anything I assume even if it comes from trash alt right media. Pathetic.
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LawNerdAmber⚖️💜 (@nosugarallspite) reported@yngblkeconomist Lana most definitely was going hard for Chris Watts. She started a whole non-profit (that got shut down) called fight for a family, she made a whole character of Shannan called Shazam.
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Milk (@MilkPls68) reported@AniRayComics @Spoon_Reporter Where ******** were you getting genuine MAFEX pieces for 40 to 50 bucks? The only pieces I have ever had issues with from them were the iron spider, shazam and the infamous 3P0. The other 45 mafex figures i've gotten at original release have been nothing but a dream
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Joe (@thejoevisuals) reported@swifthub13 @iyoushetwt common swiftie L. sound quality, shazam integration, price, not shoving ai music into the service, and they pay artist more. don’t get me started on the ice ads they run.
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pipoco (@pipocostein) reportedwhen did shazam become so terrible? it’s literally unable to recognise “titanium” playing directly from the speaker although when i was kid i could start to sing and it would easily find the song
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Arye Lipman (@aryelipman) reportedshazam for smells implies the existence of a streaming service for smells. who is building this
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SAFI / Mia(sma) (@mia_saneart) reported@NeilGrassTycon @xenvuen the account is GONE i can't even look that up to find it. shazam is not working. thump my life
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MizzOT⁷ IS SEEING BTS AGAIN ⟭⟬⟬⟭💜🇻🇮 (@MizzOT7) reportedBTS taking over my life like it's 2020 all over again & I just got home after Shazam-ing "Dynamite" while shopping in Michael's. Immediately booked & busy going down the rabbit hole.
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By Lyne (@by84536) reported@uniquemoviemom This is more female supremacy nonsense. Shazam is also magic. He should have been able to resist. Also, the lightning should have taken her out or he could have called down the lighting again to turn back as she was thrown away by the impact.
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Joseph Adorno (@ComicBookRehab) reported@ForLangley @WizardsComics And the debacle itself all came down to an appalling amount of bad communication/misinformation/lack of representation, whether intended or unintended, since Mick Anglo was still alive, although once the character Marvelman, it was like, "Oh...British Captain Marvel/Shazam.."
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ewgenijwolkow (@ewgenijwolkow) reportedwhat happened to @Shazam ? There was a time when you could hum a song for 5sec and it would find it. Now you can play 10sec of the actual song and it doesn’t find anything?! What a degradation of service
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Scott Wesley 🌌 (@swesley_perth) reportedI feel deceived. Today at the gym I used Shazam to tell me who was singing a song I liked on the stereo. Just gave the artist a go on my streaming service, only to discover it's an "AI persona".
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Nicolle⁷ (@EgosShadow7) reportedFor baby army who might not know: -we are spreading the MV Teaser everywhere, but not reposting the whole MV on sns. Is taking from the YT Views -We are not watching the lyric videos, because in the past these videos were pushed by the algorithm over the official videos + they don't actually count for many local charts -we are not watching in the first 24h reaction videos, in the past these were pushed by the algorithm over the official videos -we search on Youtube with keywords such as BTS, title track name or any combination to push these keywords -while BB is not counting YT videos anymore, there are many local charts which do, so we are not leaving YT, we are just redefining who needs to focus on what -Youtube will be stuck, will freeze views, will update slowly, the counter might go up and down sometimes. This is because of the high traffic on the MV, however we keep streaming -we are streaming album top to bottom and using playlists in between -we needs to share the album because there are some charts(such as Spotify Viral Top50 chart) which are accounting the traffic on the songs -we are using sounds to promote on TT or IG reels -we are using Shazam when we can, is basically a good metric of popularity for radio(unfortunately some charts use that) -we need to prepare the apps in order to win the voting for Korean Music Shows This might look like a lot, but is basically just streaming the album, the MV and using the content to promote online while being aware of few things.
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tami ٭ (@enbiprime) reportedSBP in those shazam issues had me so sick and twisted I had a nightmare about it
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Joe Perry-Highlands (@Joe_Highlands) reported@flexofblue But anything at all, we are; and that, mon gars, is the beauty of sentience (also, me Shazam’s not working on whatever song you’ve got playing ...).
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ꋊꄲ꓄ ꋬꂵꄲꋊꍌ (@notam0ng) reported@asher_kine My problem no pass the name of the first song Abeg 🤲🏽 I wan hear that artiste story finish Abeg make Una help me, my ow Shazam no Zam am at all
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🪶🪶 (@leoisthename33) reported@JOKAQARMY1 Man, how many bottles of water does Siri consume? Let’s be real here we have had Ai since Shazam and Siri, so why is it not the biggest issue when it’s adapting to everyday life