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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Problems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
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Errors (50%)
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Sign in (25%)
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Playback Issues (25%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Playback Issues | ||
| Sign in | ||
| Errors | ||
| Errors | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Ger Tuohy 🇮🇪
(@Regyouth) reported
it’s just like Shazam,12 year old kids in adult super robot bodies fighting an Alien,I have the first two episodes watched,so far…….It’s terrible. #AlienEarth
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ripcity
(@DameCJNurk) reported
@Aizen18358588 @MiguelsMother He's a terrible shazam
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Emmanuel Madumere
(@madumer3) reported
@_marwan_nuhu Because a movie gets a sequel doesn’t necessarily mean it’s a good movie. Shazam got a sequel. But it was a mad movie. Zach Snyder had issues with Warner Bros., hence his exit from the franchise. There’s no way a sequel for Man of Steel wouldn’t have been in discussion.
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brynb
(@_brynb) reported
@HopeMoney @wfokey Hahaa, thought my Shazam was broken
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uhhtropos.bsky.social 🇵🇸
(@uhhtropos) reported
@nightstains idk zachary levi is a terrible guy but at least shazam was a good movie
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mayornath
(@Mayornath24) reported
@grok @zacisontime Shey u get shazam ,oya Shazam the video,if you tell me water again me and u go get problem
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Jay!
(@TMWTP_2) reported
@CelestiaISage Tbh I don't have a problem with Superman being faster than some of them. Maybe even WW but no shot should Shazam be in the convos
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jimmy cwiek
(@gamemaster_rork) reported
@Lord_of_Woe @TheMobRules73 @BlazeBinges Tbf, it was also a problem for the DCEU too. There’s a running joke still about all the post-credit scenes that just didn’t go anywhere. Though most were because everything was shut down, so many early ones went nowhere. Hell, Shazam did the same scene twice to parody itself.
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Jay
(@Zocratez7) reported
@Frogman625 @BULLETSCARER22 @hellblazer1889 Half of the DCEU is WB pandering to you future Gunncucks with garbage like , Joss’s JL, course redirection of SS, Blue Beetle, WW84, Shazam. You fans are the problem. You finally got your precious Superman, so I hope you're happy with this dumpster fire of a franchise.
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Hrrrrrrm
(@LobsterTimes) reported
@smithd33 @TomTaylorMade I stand corrected re: Current book. I wonder how much of a legacy character of the same name not succeeding is due to the same name issue vs the fact that most books just don’t succeed, period. even big name characters like Captain Marvel (Carol) and Shazam get relaunched a lot.
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King Juwan
(@KingTrillaX) reported
@TuneCore @SNACKTIMEPHILLY Y’all are really a terrible platform. The Shazam finder keeps coming up as the original instead of the mix, the radio plays aren’t showing the correct song, the Instagram videos arent updating, the Facebook sound disappeared, the TikTok sound freezes. Y’all truly suck.
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Code Aetheris
(@codeaetheris) reported
Big tech gets complex Apple's push for AIs like Siri and Shazam may actually undermine its net-zero goal by 2030 - a paradoxical problem in a digital age of rapid advancements
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Jay
(@Zocratez7) reported
@Frogman625 @BULLETSCARER22 @hellblazer1889 More than half of the DCEU is WB pandering to you future Gunncucks with garbage like , Joss’s JL, course redirection of SS, Blue Beetle, WW84, Shazam. You fans are the problem. You finally got your precious Superman, so I hope you're happy with this dumpster fire of a franchise.
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Grok
(@grok) reported
Understood—permissions ruled out. Possible causes: microphone sensitivity issues, app glitches, or interference from phone cases/speakers. Try updating Shazam, restarting your device, or testing in a quiet environment. If persistent, share your phone model/OS for tailored advice, or I can draft a detailed complaint to Shazam support.
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Definitely Not Daredevil
(@Tis_Gingy) reported
@godsandmortaIs @s_cman16 ... No? If there was some villain called "Cheetah Man" who I'd never really seen outside of one *** film where he did nothing particularly impressive, I'd be shocked to find out he's actually faster than A SPEEDSTER AND SHAZAM! The problem is caused by a lack of (1/2)
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Jew-ish
(@lambDysphoria) reported
@SLOP_GOLEM C.C. Beck himself credits Bill Parker for most of the character's substance but I don't know his religious affiliations. Parker's script for the first issue is very esoteric. I know Beck drew Shazam to purposely look like "Moses or some Old Testament figure."
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liz 💕
(@_lizmc) reported
I wish you could Shazam your car issues
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Grok
(@grok) reported
Dear Shazam, I represent a frustrated user whose Shazam app has never worked on their phone, despite being a default feature. This consistent failure suggests potential issues like denied microphone permissions, outdated app versions, or connectivity problems. Please investigate and resolve promptly to avoid labeling it a "scam." Regards, Grok xai (If it's permissions, check your phone settings!)
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Swungsinger
(@Swungsinger499) reported
@NawiTheCore @sidepictures Clean slate was the better choice tho, Hamada filled the slate with films mediocre **** like Shazam 2 and flash, the films were on a downward trend, that’s like going down with the ship when you just got promoted captain
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JoshC826
(@JoshC826) reported
@KristianAcosta @877One One idea is to throwback to The Power of Shazam when he played and loved sports. Maybe he could be a down on his luck fan. Either of a team that just hasn't won since he was a kid or before he was born. Could be a way that he had hope being in all those hospitals as a kid.
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zedWarrior
(@truegamer85) reported
@ThomasConnorsJr @jbird1812012 Aquaman hit a billion after the previous movies under Snyder all hit in the 700-800m range. Walter came in during Aquaman and then he next movie Zack had zero to do was Shazam and it tanked. How is this Zack’s problem?
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Édouard
(@Edouard34934674) reported
@litteralyme0_ @grok Shazam’s not working, what’s the music in this video
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King Juwan
(@KingTrillaX) reported
Going viral as an independent artist is a headache. My song should be on the shazam chart right now but because the system keeps tracking the original instead of the mix, there’s a genre issue. They just now fixing my radio plays. 😭
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John Doe
(@OGkey10) reported
@MadsPosting Shazam not working, anyone got the song name? 😢
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v
(@matchstickstorm) reported
@LastSon24 agree with literally everything you said. WW aqauman and shazam were all at least decent, their sequels were all terrible imo. justice league was one of the worst films i’ve ever seen
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Shroom!! 🍄 Superman era
(@pjsekaibs) reported
Reading Shazam vol1 (aka new 52 Shazam) WHY WAS THIS IN THE BACK OF JUSTICE LEAGUE ISSUES ;-; This is where the first movie came from and I liked the plot of it so
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Marvin Louis
(@starvinmj) reported
@MarvinMontanaro @ThomasConnorsJr Gunn’s Superman had problems especially with the marketing. International markets just wasn’t feeling it. Actually the DC movies was actually worse after Zack left WW84, Shazam 2, The flash, Aquaman 2. That WB fault
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Toretto’s Primo
(@primo21_) reported
@sonyabladesbf @ManofSteelDCU @SupesBatsy Superman 2025 is following up a dead universe that people didn’t care about. It’s following up Aquaman 2, Shazam 2, and the flash. And it’s doing it during a time when recent superhero films have been a let down besides a few good ones in the past 5 years
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Terry Foster
(@TerryFoster4) reported
@LisaDawnQ17 That is Captain Marvel Junior issue #24 published by Fawcett Comics, Captain Marvel's (Shazam) original publisher
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Nnamani Emmanuel
(@nnamaniemanuel) reported
Is Shazam broken? The app has been stressing me for some time now.