Shazam status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

• Errors (75%)
• Buffering (25%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

City	Problem Type	Report Time
Narbonne	Errors	13 days ago
Poplar	Errors	2 months ago
Katowice	Buffering	2 months ago
Lyon	Errors	2 months ago
Township of Evan	Errors	3 months ago
Orgerus	Playback Issues	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cathleen Lard (@LardCathleen) reported 2 minutes ago

  @Barron47voicese It's a real serious problem how we got here! Shazam

• 
  Raven (@screamRAVEN) reported 7 minutes ago

  @JovanHoward13 Crazy thing though for DC (and any superhero franchise for that matter), anyone can be casted for whatever role. I love The Rock, but he forgot he doesn't own that character like that. If they fix Shazam down the line, then so be it. I'll probs be in my 70s by then lol

• 
  DD (@DComicTalks) reported 8 minutes ago

  @LifeMi1987 @Arthur65381575 We also already had the Batman that character had already been rebooted the issue was recasting Wonder Woman while she still had a big role in Shazam 2 and a role in flash

• 
  John Rocha (@TheRochaSays) reported 10 minutes ago

  When you look at this DC movies run from Man of Steel to #Supergirl (removing the TV shows here), this is a monumentally terrible run. At some point, it's WB that's the issue here. WW, Shazam (maybe), Joker, The Batman and Superman are the only qualified successes artistically and financially. Aquaman made a billion, but it's a **** of a movie. I love Man of Steel and it turned a tidy profit, but it didn't blow up the box office. Everything else is mostly a crash and burn, a slight disappointment or a moderate success. This is a Jets or Browns team going 5-12 for the NFL season. YIKES!

• 
  Red Sparrow || Voiceover Artist (@Ibkofficial1) reported 13 minutes ago

  Before Spotify and Shazam became a thing, I used to watch the credits of movies all the way down till the last minute just so I could see the title of songs they used. Good times. 😌

• 
  Bob Genghis Khan (@bob_genghis) reported 13 minutes ago

  @PopverseSays He’s not a strong actor but shave his face, down his hair black and he’s silver age Shazam/CM

• 
  LSK. (@lindossk) reported 15 minutes ago

  I used to Shazam down

• 
  Ads (@Adsnewaccount) reported 18 minutes ago

  @B3nd3rISGr3at34 @AxelTalksFilm People were willing to give a chance to these characters back then !Shazam is not a bigger character than Supergirl but still had decent numbers !The problem is now people just won’t turn up if it’s not the big 3 or nostalgia stuff like Avengers

• 
  Zack Straw 🇹🇩 (@_Ramifications_) reported 20 minutes ago

  just accidentally added my entire Shazam search history to my Apple Music library, critical error

• 
  Zack Straw 🇹🇩 (@_Ramifications_) reported 25 minutes ago

  accidentally added my entire Shazam history to my Apple Music library, critical error

• 
  CSK (@CBatsOuttaHell) reported 32 minutes ago

  @RoyalMaj3sty I’m a Seven guy, so I’d have to swap Robin and Shazam with Aquaman and Martian Manhunter. I don’t have a problem with Nightwing’s placement. I don’t think you can have Batman over Superman though . . .

• 
  db00_0 (@BobDole01118706) reported 34 minutes ago

  @garaa_arc The fact he refused to work with Shazam was also a huge problem. His ego got in the way.

• 
  JB (@OfficialJBTells) reported 36 minutes ago

  @bekeestitches Shazam was never the problem. The problem was DC not knowing how to support something lighthearted and fun while everything else was trying so hard to be dark and gritty.

• 
  IsleofPigsStudios (Brand New Day Hype!) (@IsleofPigStudio) reported 37 minutes ago

  @C_JuniorsMagic I admit I'm guilty of rambling about bad quality control, but it's not like we haven't had these errors before. I remember getting a DC Minis pack with 2 Firestorm Flynns and no Shazam Arry. And I have a Robo Toby misprint. These things happen.

• 
  X PestControl (@pestcontro87766) reported 37 minutes ago

  @DrNeilStone Lololo, more federal bs trying to get more money, give them more money and Shazam these problems disappear…

• 
  AliceinOH (@MaliceinOH) reported 42 minutes ago

  @AndrewC62983550 @GBNEWS Sounds good until a MP is forced to step down so they can install Burnham, then Shazam he's PM in months!

• 
  Krypton Report Podcast (@KryptonReport) reported 44 minutes ago

  @StebobM @StevenKentSV My issues I feel like the rock made it too, overly complicated about not just letting black Adam be a villain, who then has an arc to be more anti-hero wish with his past storyline, and then I feel like him also fighting against not wanting to be connected to Shazam hurt

• 
  SYNNRG (@synnrg_) reported 46 minutes ago

  @GunntArchive Shazam had a terrible script and writing tho, this film series relied upon Zachary Levi"s acting way too much

• 
  emperor elevator 🆙 (@lv8r777) reported 46 minutes ago

  distrokid stays robbing me 99¢ per track. In the past I only added the shazam discovery to my tracks and ever since apple music bought shazam and make it essentially free to have your songs on shazam if they’re on apple music so to keep that charge valid they have it register with nielsen sounds can and all that ****, which is now called Luminate long story short they by it no right to collect money for a service they don’t provide anymore. i didn’t ask to have my **** on neilson soundscan/luminate, i added the discovery for shazam when that was the only service offered in the discovery pack. @DistroKid you should automatically stop charging for any 99¢/track discovery pack bought before apple bought shazam. or at the very least notify people that shazam is free but they can either continue the discovery w neilson or opt tracks out of that discovery system. ESPECIALLY when i never gave you the rights to have my data on soundscan for those old songs when soundscan registration wasn’t in the discovery pack. you have no right at all that’s like if you had a meal prep delivery company deciding to start sending you **** that’s NOT good and keeping your subscription alive in bad faith because it’s just the same company deluging SOME service

• 
  The Problematic Kevhulk73 🇺🇸🐉💀 (@kevhulk73) reported 47 minutes ago

  @tuvya68 @Hollywood_Solo That was even the problem with the modern Shazam movies ..that fans complained because Shazam acted exactly like Billy.

• 
  Sully (@ICSully) reported 47 minutes ago

  @YagoRochaAlvz "He took down the Snyderverse" Outperformed both Shazam movies, Flash and Wonder Woman 2 and was the better movie.

• 
  justhugee (@Justhugee) reported 48 minutes ago

  @elEmilio_W The problem is he thinks he has more pull in Hollywood than writers and directors. You don’t even know the source material, why the *** are you producing a full feature film about a Shazam villian.

• 
  Drü 🜃 (@drewexmachina) reported 48 minutes ago

  I thought this film was complete garbage but this is a hill I'd gladly die on. Wish she'd gotten her own film and got rid of the terrible goofy Geoff Johns'y comedy of Shazam 2.

• 
  Giovanetta Marangoz 🌹 天下大乱形势大好 (@giovanettanyc) reported 49 minutes ago

  @meeksthoughtbub The music down here is pretty fire I'm trying to Shazam it

• 
  Dreams Uncharted Comix (@DreamsUnchartd) reported 50 minutes ago

  @CTPhipps1980 Well they did. They renamed him to Shazam a while back to avoid problems with Marvel I think.

• 
  Recovery Simp (@recovery_simp) reported 54 minutes ago

  COSOMA’s Blank Media Levy A THREAD 1/ Everybody is arguing about COSOMA payouts, but most people don’t even know what the Blank Media Levy actually is. Some think it’s government tax. Some think it’s Spotify money. Some think COSOMA just wakes up and chooses who to pay. None of that is true. So let’s break it down. 2/ Imagine you make a song. Thousands of people save it on their phones, laptops, memory cards and flash drives. Even if they don’t sell your music, they’re still making copies of it. Now imagine trying to ask every single person to pay you. Impossible, right? 3/ That’s why copyright law created the Blank Media Levy. Instead of chasing millions of people who copy music for personal use, a small levy is collected whenever devices that can store copyrighted content are imported into Malawi. That money goes into one big pool for creators. 4/ The devices include: • Phones • Laptops • Tablets • Flash drives • Hard drives • Memory cards • CDs & DVDs Basically, anything people use to store music, movies or books. 5/ So who collects this money? MRA. Think of MRA as the cashier. When importers bring these products into Malawi, MRA collects the Blank Media Levy together with other applicable charges. It then remits the money to COSOMA. MRA doesn’t decide who gets paid. 6/ Now COSOMA has one big pot of money. Thousands of musicians, filmmakers, writers and other creators are waiting for a share. So… How does COSOMA decide who gets what? 7/ Most people think it’s based on popularity. It isn’t. COSOMA isn’t supposed to ask: “Who’s the biggest artist?” It’s supposed to ask: “Whose copyrighted work was used the most according to the data available?” 8/ Think of two students. One is the most popular kid in school. The other has perfect attendance. Those aren’t always the same person. Royalties work the same way. Popularity and measured usage are not always the same thing. 9/ So how does COSOMA measure usage? Through a monitoring system. Think of it like a football referee. The referee doesn’t guess who scored. He keeps score throughout the game. 10/ Radio stations and TV stations keep playlists and broadcast logs showing every song they play. COSOMA collects that information and uses it to estimate how often songs were broadcast. The more qualifying plays your music gets, the bigger your potential share. 11/ Many copyright societies around the world also use music recognition technology (similar to Shazam) to automatically identify songs played on radio and TV. COSOMA has said it uses monitoring and broadcast data, although it hasn’t publicly explained every technical detail of its system. 12/ Imagine the monitoring results look like this: Artist A — 1,000 plays Artist B — 700 plays Artist C — 300 plays If royalties are shared using that data, Artist A gets a bigger slice than Artist C. Simple. 13/ Now here’s where the debate begins. People ask: “What about churches?” “What about weddings?” “What about crusades?” “What about minibuses blasting gospel all day?” If those uses aren’t captured in the monitoring data, they may not significantly affect the payout. 14/ People ask the same questions about: • YouTube • Spotify • TikTok • Facebook Those don’t automatically count towards Blank Media Levy distributions because they involve different rights and different royalty systems. 15/ This is why an artist can have millions of views… Fill stadiums… Trend every week… …and still receive a royalty payment that surprises everyone. Because popularity isn’t automatically the same as documented copyright use. 16/ So why do some artists receive millions while others receive much less? Generally because of: • More qualifying radio & TV airplay • More licensed public performances • Proper registration of their works • Their ownership share of the copyright Not simply because they’re more famous.

• 
  Ege (@egyrm) reported 55 minutes ago

  @Shakajaka1234 Charmy has been a part of the HIVE in the issue actually lmao. Which was a misunderstanding by his side. Not that he can not be Shazam, though Bumblebee makes more sense imo.

• 
  Nerd Wonder (@YourNerdWonder) reported 55 minutes ago

  @SUBMARINER1941 Thats almost as terrible as what they did to @dyingscribe 's favorite bscure marvel hero. Marvel: to showcase we stand with black ppl....lets have a bunch of cops beat the crap out of our black shazam character till he is a comatose vegetable

• 
  Danny Grace (@Dgrace75) reported 55 minutes ago

  @liamgallagher We should all down load that one to our phones you think …let me know if need to Shazam that one

• 
  Rich Bateman (@richbateman87) reported 58 minutes ago

  realistically who or what are we blaming for dcs problems right now? why has supergirl underperformed as bad as blue beetle, shazam 2 and the flash? because this needs addressing