Shazam down? Service status and problems

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

Errors (73%)
Buffering (18%)
Playback Issues (9%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

City	Problem Type	Report Time
Newark	Errors	18 hours ago
Noisy-le-Sec	Errors	10 days ago
Karlovo	Errors	2 months ago
Petit-Bourg	Errors	2 months ago
Cardiff	Errors	2 months ago
Chicago	Buffering	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

majo⁷| ᴏɴ ᴛʜᴇ ꜱᴛʀᴇᴇᴛ & ꜰᴀᴄᴇ ♡ (@MajoSk7) reported 40 seconds ago
@Jintiny_OT7 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
Iris - FACE / ON THE STREET⏳ (@iris_JMBTS) reported 44 seconds ago
@namivida_ Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
🇨🇴V_Ruiz💌⁷ (@ChimChim13_1108) reported 2 minutes ago
@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks
JIMIN🇦🇷 🌌 (@jkvickyjm) reported 3 minutes ago
@jkminspace Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you
Sassy 🪞 (@jmktl_) reported 4 minutes ago
@pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
Iris - FACE / ON THE STREET⏳ (@iris_JMBTS) reported 4 minutes ago
@jhseosan Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
Ani 🇳🇮 OnTheStreet🚦 (@AnielkaVado94) reported 7 minutes ago
@majitokoo Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks.
Karen (@Karen01076012) reported 12 minutes ago
@pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
Dul 💗 Face (@prettywhenicryl) reported 12 minutes ago
@thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
mar 🐨 ᶠᵃᶜᵉ (@mrth_6) reported 14 minutes ago
@ccbangtanista Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
giane ☆ (@glvsth_) reported 18 minutes ago
Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.
liz⁷; ♡ face / on the street (@jkoovhrs) reported 19 minutes ago
Hey, @Shazam @AppleMusic . Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.
Iris - FACE / ON THE STREET⏳ (@iris_JMBTS) reported 24 minutes ago
Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
Kats ？＊ (@K00J0ON) reported 26 minutes ago
@ccbangtanista Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
jac⁷ lvs lomi (@kool0veu) reported 30 minutes ago
@Pjmnikk_ hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
mar 🐨 ᶠᵃᶜᵉ (@mrth_6) reported 31 minutes ago
@namivida_ Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
Sassy 🪞 (@jmktl_) reported 33 minutes ago
@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
mar 🐨 ᶠᵃᶜᵉ (@mrth_6) reported 36 minutes ago
@Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
Mai ⁷ ♡ |OnTheSreet | Face-PJM1 (@Vlegend_Jseol) reported 36 minutes ago
@sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
¿m? - On the street-Face (@Micielohobi) reported 37 minutes ago
@namivida_ Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you
patito i koo (@jkmiestrellita) reported 40 minutes ago
@yooncloudss @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
FACE / ON THE STREET IS COMING💜 (@kimfanny06_9) reported 43 minutes ago
@namivida_ Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
⭒𝚂𝚘𝚏🪞 |𝙵𝚊𝚌𝚎𝚒𝚜𝚌𝚘𝚖ing|⭒ (@camx1212) reported 43 minutes ago
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
jhanira ★ (@kthvxguk) reported 44 minutes ago
@thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
Iris - FACE / ON THE STREET⏳ (@iris_JMBTS) reported 44 minutes ago
@OnlyJikook13 Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
Sheyla ᶠᵃᶜᵉ🪞💗 (@SheylaNat) reported 47 minutes ago
@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
슝라사 (@Coello1yulisa) reported 51 minutes ago
@namivida_ hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
Jc karlit (@JcKarlit) reported 54 minutes ago
@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
moon (@vantemagg) reported 56 minutes ago
@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
LILLY🌻_BTS_FACE/ON THE STREET 📸🤍💫 (@JkJmSBts) reported 56 minutes ago
@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!