Shazam status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

• Errors (100%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Errors	4 days ago
Catania	Errors	14 days ago
Narbonne	Errors	1 month ago
Poplar	Errors	2 months ago
Katowice	Buffering	3 months ago
Lyon	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BNY (@bnyvlts15) reported 3 minutes ago

  @restoreZSJL It’s quite unfortunate that they were shut down Shazam and black Adam gone 😭

• 
  Chad Bricker (@SincerelyCmbric) reported 3 minutes ago

  Dear @FOXTV Beat Shazam hands down deserves a “ No Mouse Left Behind “ Cheesy Award. 🧀 🐁 🧀 🐁 🧀 🐁 Congratulations.

• 
  NASIR 👑 (@LongLiveNaseer) reported 6 minutes ago

  @bekeestitches Everyone blamed Shazam, but the real problem was deeper. Misunderstanding, manipulation, and misplaced blame all along.

• 
  JB (@OfficialJBTells) reported 12 minutes ago

  @bekeestitches Shazam was never the problem. The problem was DC not knowing how to support something lighthearted and fun while everything else was trying so hard to be dark and gritty.

• 
  trin🔻🤎 (@lesbian_h8r) reported 15 minutes ago

  @bori___cha oh his shazam issues are ***

• 
  kaden | DOUBLE PEWPEW ☹️🔫 (@chambersofruin) reported 15 minutes ago

  @useremm1tyy omg no i do the same fr, like a lot of the time it's when i shazam music i take a screenshot but then i forget those screenshots r in my gallery TT, writing down in notes is smart tho

• 
  Recovery Simp (@recovery_simp) reported 19 minutes ago

  COSOMA’s Blank Media Levy A THREAD 1/ Everybody is arguing about COSOMA payouts, but most people don’t even know what the Blank Media Levy actually is. Some think it’s government tax. Some think it’s Spotify money. Some think COSOMA just wakes up and chooses who to pay. None of that is true. So let’s break it down. 2/ Imagine you make a song. Thousands of people save it on their phones, laptops, memory cards and flash drives. Even if they don’t sell your music, they’re still making copies of it. Now imagine trying to ask every single person to pay you. Impossible, right? 3/ That’s why copyright law created the Blank Media Levy. Instead of chasing millions of people who copy music for personal use, a small levy is collected whenever devices that can store copyrighted content are imported into Malawi. That money goes into one big pool for creators. 4/ The devices include: • Phones • Laptops • Tablets • Flash drives • Hard drives • Memory cards • CDs & DVDs Basically, anything people use to store music, movies or books. 5/ So who collects this money? MRA. Think of MRA as the cashier. When importers bring these products into Malawi, MRA collects the Blank Media Levy together with other applicable charges. It then remits the money to COSOMA. MRA doesn’t decide who gets paid. 6/ Now COSOMA has one big pot of money. Thousands of musicians, filmmakers, writers and other creators are waiting for a share. So… How does COSOMA decide who gets what? 7/ Most people think it’s based on popularity. It isn’t. COSOMA isn’t supposed to ask: “Who’s the biggest artist?” It’s supposed to ask: “Whose copyrighted work was used the most according to the data available?” 8/ Think of two students. One is the most popular kid in school. The other has perfect attendance. Those aren’t always the same person. Royalties work the same way. Popularity and measured usage are not always the same thing. 9/ So how does COSOMA measure usage? Through a monitoring system. Think of it like a football referee. The referee doesn’t guess who scored. He keeps score throughout the game. 10/ Radio stations and TV stations keep playlists and broadcast logs showing every song they play. COSOMA collects that information and uses it to estimate how often songs were broadcast. The more qualifying plays your music gets, the bigger your potential share. 11/ Many copyright societies around the world also use music recognition technology (similar to Shazam) to automatically identify songs played on radio and TV. COSOMA has said it uses monitoring and broadcast data, although it hasn’t publicly explained every technical detail of its system. 12/ Imagine the monitoring results look like this: Artist A — 1,000 plays Artist B — 700 plays Artist C — 300 plays If royalties are shared using that data, Artist A gets a bigger slice than Artist C. Simple. 13/ Now here’s where the debate begins. People ask: “What about churches?” “What about weddings?” “What about crusades?” “What about minibuses blasting gospel all day?” If those uses aren’t captured in the monitoring data, they may not significantly affect the payout. 14/ People ask the same questions about: • YouTube • Spotify • TikTok • Facebook Those don’t automatically count towards Blank Media Levy distributions because they involve different rights and different royalty systems. 15/ This is why an artist can have millions of views… Fill stadiums… Trend every week… …and still receive a royalty payment that surprises everyone. Because popularity isn’t automatically the same as documented copyright use. 16/ So why do some artists receive millions while others receive much less? Generally because of: • More qualifying radio & TV airplay • More licensed public performances • Proper registration of their works • Their ownership share of the copyright Not simply because they’re more famous.

• 
  KARMAisCOMING🌊 ˢᵏᶻ ᵃᵗᵉ (@roslavna3126372) reported 22 minutes ago

  I explain: When I do shazam and clear cache then do shazam it counts like 1 When I do shazam and clear DATA then do Shazam it counts like 2 It is problem because we loose so much Shazams because this misinfo. Also It worked only on Android.

• 
  Starlight 🦀 (@crackcroww) reported 23 minutes ago

  @haxcicle IVE BEEN TRYING TO SHAZAM IT FOR LIKE FIVE MONTHS i dont know and its not working nooooooooooo 😭

• 
  obinna. i (@ObinnaIkoku) reported 30 minutes ago

  @r0lgar77 @CultureCrave @DCOfficial Everyone did, recasting superman was a dis service. And shazam is soo unlikable it coulfnt fit into a justice league movie, james gun version batman is gonna suck ba*** i can feel it… Now i think about it, james gun modeled his universe after that ****** shazam movie

• 
  chavis (@Untamed_Boi) reported 31 minutes ago

  Chasing a car down to Shazam the name of a Chris brown song the car is playing is insane

• 
  @iamLenoBoss (@LENO_BOSS1) reported 32 minutes ago

  @bekeestitches Everyone blamed Shazam, when the real problem was the writing and how the character was handled. 😭🔥 The potential was always there.

• 
  StevenCaelleigh (@Caelleigh1) reported 32 minutes ago

  @LPNH There needs to be a Superhero who's the reverse of Shazam; he's superpowered until someone calls him a "******" and it powers him down into a child.

• 
  Man of Stevenween 🎃 (@StebobM) reported 34 minutes ago

  @TheFilmJunkee I think the problem with the whole Shazam Black Adam stuff was it all felt so disconnected. Had they planned an actual story that would have led to the pair eventuallly battling & have Superman involved too would likely have worked much better

• 
  Dreams Uncharted Comix (@DreamsUnchartd) reported 34 minutes ago

  @CTPhipps1980 Well they did. They renamed him to Shazam a while back to avoid problems with Marvel I think.

• 
  Will Jenkins (@ImWillJenkins) reported 38 minutes ago

  Have @SHAQ appear as Shazam. Avengers wish Doom to turn into Iron Man. Boom. Two problems solved.

• 
  King Shazam (@KingShazam_) reported 43 minutes ago

  They think banishing me to the stars will save them. Let Superman build back his broken moon. I am King Shazam, and my fury will return to claim what is mine.

• 
  Julie Hill (@hill_julie75450) reported 44 minutes ago

  @wakeupusa Oh Geez, not another new word. Besides a cheek swab, just pull your pants down and see what you were born with. Shazam you are a female and or shazam you are a male. No one's taking their rights to identify how they want, but you can't negate biological reality.

• 
  Karma (@Pac_Triton) reported 44 minutes ago

  @damiebi10 JLA flopped, Shazam flopped both of them, Blue beetle flopped, wonder woman '84 flopped, flash definitely flopped despite cameos from JLA members, and Aquaman 2, flopped, yeah you guys never talk about the terrible second half you had.

• 
  𝑴𝒓. 𝑾𝒊𝒏𝒂𝒏𝒅 (@Cr7winiano_) reported 46 minutes ago

  @bekeestitches I think the problem was never Shazam himself. 😭 The story, writing, and how the character was handled made people overlook how much potential he actually had. ⚡🔥

• 
  Kidd⟢⋆˙⭒ Jay’s keychain (@janaimare) reported 47 minutes ago

  I can’t Shazam every damn songs @MoonShadowGMMTV calm down okay ?

• 
  Recovery Simp (@recovery_simp) reported 49 minutes ago

  This COSOMA debate made me realize something… A thread 1/ While everyone is arguing about royalty payouts, I’m seeing something different. I’m seeing a system problem. And software problems are meant to be solved. 2/ If artists don’t fully trust how royalties are calculated… If the public doesn’t understand the monitoring system… If people keep asking where the numbers come from… That’s a transparency problem. Transparency is exactly what technology can improve. 3/ Imagine a platform that monitors radio and TV broadcasts in real time. Not guesses. Not spreadsheets passed around. Actual digital monitoring with an auditable trail. 4/ Imagine every song played being automatically detected using audio fingerprinting—similar to how Shazam recognizes music. Every play gets recorded. Every record has a timestamp. Every calculation can be traced. 5/ Now imagine every artist having their own dashboard. “My song played 287 times this month.” “These are the stations.” “These are the broadcasts.” “This is exactly how my royalty was calculated.” No mystery. Just data. 6/ The platform could also allow broadcasters to upload playlists digitally instead of relying only on manual submissions. Everything becomes faster. Everything becomes easier to audit. Everything becomes more transparent. 7/ And why stop there? Churches… Event organizers… Festivals… DJs… Could also submit licensed digital setlists. The more legitimate usage we capture, the fairer the royalty system becomes. 8/ This isn’t just a COSOMA solution. It’s a solution for every collective management organization across Africa that struggles with monitoring, reporting and royalty distribution. That’s a regional software market. 9/ This is the type of software Malawi can build. We don’t always have to import technology. Sometimes we should build the infrastructure ourselves. 10/ That’s why I’m putting this idea out there. I’m looking for partners who believe Malawi can build world-class technology. Investors. Government. COSOMA. Broadcasters. Let’s build it together. 11/ Imagine Malawi becoming the country that develops one of Africa’s most transparent copyright royalty systems. Not because we complained. Because we built the solution. 12/ Sometimes the biggest opportunities don’t come from asking, Why is the system like this? They come from asking, What if I built something better?

• 
  Blair (@blaira99) reported 50 minutes ago

  Just heard a song that was so terrible that I had to Shazam it bc I thought I was hallucinating it

• 
  James (@jamescoder12) reported 53 minutes ago

  85% of Google Pixel owners use their phone for the same 5 things every Android phone does. Calls. Texts. Camera. Chrome. Gmail. That's a phone with 15+ exclusive features features Samsung doesn't have, features iPhone doesn't have, features no other Android phone on earth can run being used like a $200 budget phone. Your Pixel answers spam calls for you before you pick up. It identifies every song playing around you on your lock screen, without Shazam, without internet. It erases people from photos. It swaps faces in group shots. It holds your place in customer service queues so you don't have to. Google buried these features behind menus, toggles, and settings nobody opens after setup day. A Pixel product reviewer who's tested 30+ smartphones in 2026 told me: "Pixel isn't the fastest phone. It isn't the most powerful. But it has more genuinely useful exclusive software features than any phone I've tested iPhone included. The problem is Google markets the hardware and forgets to tell anyone about the software." Here are 11 Pixel-exclusive features most owners have never turned on 🧵

• 
  Suspect (@Abbakr_Abbaty) reported 54 minutes ago

  @bekeestitches The real problem was deeper than Shazam

• 
  Blackboy (@blackboyrizzy) reported 55 minutes ago

  @bekeestitches Shazam catching strays when he wasn’t even the problem 😭 Somebody owes bro an apology.

• 
  I†ACHI.永 (@erenwasrightt) reported 57 minutes ago

  @hardestpics8 Shazam doesn’t do errors g

• 
  Greentendo (@Nictendo2) reported 58 minutes ago

  @Gazungamer Honestly the biggest problem with the later output of the dceu. Stuff like Shazam and TSS would’ve done wonders 5 years earlier

• 
  real cozy guy (@lvbs) reported 59 minutes ago

  before shazam, i used to find songs i heard by writing down wtvr lyrics i could make out, go home and google them to find the song. now when you search lyrics, the ai guess machine will tell you six irrelevant things and the song still won’t appear in the search results

• 
  jisoo 103% (@sooyaslovejisoo) reported 60 minutes ago

  USA Buyers, Spotify accounts, know how to STREAM instead of asking questions during release day, RADIO, SHAZAM. And no debate over that spotify playlist. The problem is we're lack of streamers, not the playlists