Shazam down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

• Errors (73%)
• Buffering (18%)
• Playback Issues (9%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

City	Problem Type	Report Time
Newark	Errors	2 days ago
Noisy-le-Sec	Errors	11 days ago
Karlovo	Errors	2 months ago
Petit-Bourg	Errors	2 months ago
Cardiff	Errors	2 months ago
Chicago	Buffering	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seth Horwitz (@Seth_Horwitz) reported 2 minutes ago

  @letsrebelagain @StanphylCap I didn’t want to tell him. There’s been a version of this available in England, I believe, where you could make a phone call to a service that would do what Shazam does, for well over a decade. Maybe several.

• 
  Commander Red (@DaredevilShill) reported 3 minutes ago

  @DaSpideyShill Ofc he is, they're not gonna erase him. In terms of Henry Cavill, it's really down to him, WB offered him a role in Shazam but he denied it, we'll just have to wait and see

• 
  Will (@captaintrainor) reported 6 minutes ago

  @JustEdLeng @xvanguardomegax @FlTZS The humor was never a problem It worked fine in Shazam, BOP and AQ because it was part of the director's vision The issue was always in trying to insert into films not designed for that That was WB's main issue with the early films, trying to "fix" things halfway through

• 
  J. Edward Lenger 🌹 (@JustEdLeng) reported 7 minutes ago

  @captaintrainor @xvanguardomegax @FlTZS The humor was never a problem, but WB wanted to add humor. That was the problem. They tried to do that with SS. Shazam may got some treatment but was ultimately fine. BoP too for the most part. However, Aquaman got some mistreatment when adding “humor.” It’s cringe.

• 
  Hideo Glojima 🇭🇹 (@CosmicPapo) reported 8 minutes ago

  @Flykhicks630 @shotsofAlika Snyder cut was alright I just hated how in the end nothing will be revisited , the movie was just fan service. WW2 was a let down in my opinion , Shazam was good though

• 
  Robert Menke (@RobertBMenke) reported 9 minutes ago

  @rishmishra Way out of my zone here but doesn’t shazam basically provide this as a service?

• 
  on a beach, somewhere. 💦 (@a_shiweda) reported 11 minutes ago

  my shazam is not working and i need this playlist 😭😭😭💔 #ClubDima

• 
  loboette_51 (@loboette51) reported 11 minutes ago

  @BeatShazamFOX @Shazam Fix your app!!!! Not working AGAIN. 4 people in the room not working!

• 
  🌹꾸랑해🌹 (@promise_a_dream) reported 13 minutes ago

  @yutatass @SE0KIECHUU @dahyunologiist You just block annoying people and mute terms and *shazam* there are no issues. If you like an artist, you like them for them, not for the fandom 🙏

• 
  𝐃𝐚𝐯𝐢𝐝 𝐊𝐞𝐢𝐭𝐡 (@imdavidkeith) reported 13 minutes ago

  @thealexrossart @comics_mercury Still funny how these different companies can get away with these Captain Marvel/Shazam copy cats which seems to be a copyright issue, and DC can’t put Captain Marvel on the front of books and merchandise because of Marvel’s trademark. Guess WB/DC doesn’t press the issue.

• 
  Tim Szokan (@Mr_Shots) reported 14 minutes ago

  @loboette51 @BeatShazamFOX @Shazam Had a lot of problems with the app, kept rewinding it until got the app synced.

• 
  mrnobody324has (@mrnobody324has) reported 18 minutes ago

  @RainCF_ I really wish Henry could have done it but he had scheduling issues Hopefully we see him in shazam 2 or black adam

• 
  Ally (@WLKYAlly) reported 21 minutes ago

  @BeatShazamFOX @Shazam Why is the app not working this week? It’s been late syncing the last few weeks; and, tonight, it won’t sync at all. 😡

• 
  Calvin now Hobbes (@gnrlgrevious) reported 24 minutes ago

  So@mich for @Shazam family night. Broken app in the one time the app should work… ya know during the show called #shazam

• 
  Allie, child of God because of Christ ✨ (@allie_neri) reported 26 minutes ago

  Why at 1am did I decide to go down the Shazam movie conspiracy rabbit hole?

• 
  tee (@nancydrooI) reported 27 minutes ago

  She’ll never let me live it down, that I messed it up with Shazam

• 
  Lee| Social Strategist 📲 (@soulljahhh) reported 27 minutes ago

  Why is Shazam not being real a thing. I’m so curious. I wonder was it bc of the kid actor who killed himself or bc it was just a terrible movie... Hmmph

• 
  Dee (@papi_dee2011) reported 30 minutes ago

  @phaaatboy @XNanto Shazam took down Superman. In early comics

• 
  Rocky Waters🌊💙 (@Nishaquarles24) reported 35 minutes ago

  Just had to turn my brightness down in the car and use Shazam😭

• 
  ScatterBrainUK🏳️‍🌈 (@ScatterBrainUK) reported 36 minutes ago

  @DetMuffins @TheRiddlermikee @mambalambaa Shazam. He spent his whole childhood trying to track her down, ruining dozens of potential new families, thinking she'd simply lost him at a fair when he was like 3 when actually she'd dumped him & moved on. Wouldn't even talk to him properly or let him hug her when he found her.

• 
  Miguel_Jonathan_RM_007 #RestoreTheSnyderVerse (@Miguel081500569) reported 38 minutes ago

  @fakename5557777 @NightwingRock You said that Cavill, had contract problems and could not film for Shazam, given the chance that neither Joe, nor Ray and nor Wayne, do not have a contract with WB. The contract was a problem, for that scene? NOT.

• 
  Daami 😐👍 (@daamiedwards) reported 40 minutes ago

  @CollectorRent @TheJokerFleck @steusmotus f*ckers been trying to sabotage the #SnyderCut from d get go. thats why they been telling us to move on so early. thats why they joined up with snyder haters trying to take down fiona & chris. thats why they get mad when we bash wb johns shazam bop ww84. do d math.

• 
  Maggie Ann (@maggiexolove92) reported 44 minutes ago

  @Shazam what is wrong with the app?? Every week there is a problem!

• 
  𝐃𝐚𝐯𝐢𝐝 𝐊𝐞𝐢𝐭𝐡 (@imdavidkeith) reported 49 minutes ago

  @thealexrossart @comics_mercury Still funny how these different companies can get away with these Captain Marvel/Shazam copy cats which seems to be a copyright issue, and DC can’t put Captain Marvel’s name on the front of books and merchandise because of Marvel’s trademark. Guess WB/DC doesn’t press the issue.

• 
  Abby (@AbiGT22) reported 49 minutes ago

  @BeatShazamFOX @Shazam App not working!

• 
  Julia です (@catnip) reported 49 minutes ago

  @dazwright Absolutely, my Shazam didn’t let me down. Art Pepper is my main Bosch takeaway.

• 
  tae’s lover⁷🧈 (@cypherjoonie_) reported 49 minutes ago

  **** SHAZAM NOT WORKING #enhypendiamond

• 
  BtsToushi💛🧈 BTS7⃣ᴾᵀᴰ (@BTS_TWOUSHI) reported 49 minutes ago

  @GoldenMaknae222 First login and allow microphone and location then Shazam . Then for 2and shazam go to app info then delete all data then again allow microphone and location then login then Shazam . Repeat this for more Shazam.

• 
  Brett Eichler (@BaloogaBrett) reported 59 minutes ago

  @ShubhamPand3y @J_Halfen Snyder is terrible though and James Gunn actually makes good movies. Shazam is the most entertaining DC movie and it's not even close

• 
  Ray 🇲🇦 (@rsr370) reported 59 minutes ago

  this girl was driving right on my ***, so I rolled my windows down to tell her to relax because there’s cars in front of me & she goes “I’m sorry, I was tryna shazam the song you were playing!” what are we doing here???