Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 01/12/2026 20:45

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Sign in (33%)

    Sign in (33%)

  3. Playback Issues (33%)

    Playback Issues (33%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSão Paulo Playback Issues
ItalyBari Sign in
NetherlandsHilversum Errors
GermanyBurghausen Errors
United StatesSpring Errors
United StatesAlpharetta Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • jungkookdamerob aniii☃️ (@jungkookdamerob) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • jkookvlz andrea FACE (@jkookvlz) reported

    @thvmnk hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • PPTeamNatixSKa 𝓷𝓪𝓽𝓲𝓮🤍𝓘𝓷𝓪𝓬𝓽𝓲𝓿𝓮 -3🐱 (@PPTeamNatixSKa) reported

    @Jintiny_OT7 hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mvuayanyota elle⁷𐚁̸ 🌺💃 (@mvuayanyota) reported

    @bangsflyy hey @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could please fix this issue & add the song again asap. thank you

  • nami_659 NAMI 659 ✨💜✨ (@nami_659) reported

    @bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Cofysweet_ Cofeeandmilk☕🪐 (@Cofysweet_) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jkookvlz andrea FACE (@jkookvlz) reported

    @titittwu hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • pjmguksafe Ririch.⋆ ࣪🪞🐾 (@pjmguksafe) reported

    @melljikuka13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • gkvcut_ Dar lvs koo ★ (@gkvcut_) reported

    Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jazxbngtn Jaz (@jazxbngtn) reported

    @majitokoo @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Aniithv 🍒𝐵𝔲𝔟𝔟𝔩𝔢𝔢⁷✧ (@Aniithv) reported

    @bangsflyy Hi! @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • MoNiJonnie bely♡☆ ғᴀᴄᴇ ɪs ᴄᴏᴍɪɴɢ (@MoNiJonnie) reported

    @namivida_ Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • kooc4ts rom ଽ on the street & face (@kooc4ts) reported

    @fruttikooo Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Tobi_de_Hobi Tob⁹⁴ FACE/ON THE STREET (@Tobi_de_Hobi) reported

    @majitokoo Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • agussminnn minnguss (@agussminnn) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Iamandreaprr_ Andreaᴼᵀ⁷ ||M-15|| FACE🪞🔥 (@Iamandreaprr_) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ikoochu geral (@ikoochu) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • pjmguksafe Ririch.⋆ ࣪🪞🐾 (@pjmguksafe) reported

    @OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • gkvcut_ Dar lvs koo ★ (@gkvcut_) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ccjikook #JikookAparezcan 🪞 (@ccjikook) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • lubangtanista 𝗟𝘂⁷𝗼𝗻 𝘁𝗵𝗲 𝘀𝘁𝗿𝗲𝗲𝘁🇦🇷|ꜰᴀᴄᴇ (@lubangtanista) reported

    Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • keila22482436 Mingus-D🇪🇨 ON THE STREET/STREAM!! (@keila22482436) reported

    @taegintonic Hello! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap!!

  • Neree_Namu Nere🌈 (@Neree_Namu) reported

    @melljikuka13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • kooquacks 'soo★ !¡ face (@kooquacks) reported

    @fruttikooo Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • lissnochu Liss🦋𝙁𝘼𝘾𝙀//𝘖𝘯 𝘵𝘩𝘦 𝘴𝘵𝘳𝘦𝘦𝘵♡아나이스♡ (@lissnochu) reported

    @aritj1m3 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • bngtie (@bngtie) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Tobi_de_Hobi Tob⁹⁴ FACE/ON THE STREET (@Tobi_de_Hobi) reported

    @titittwu Hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • magin_greey Mochikook13 (FACE By JIMIN🪞🔥 (@magin_greey) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could fix this issue and add the song again asap, please. Thanks!

  • Tobi_de_Hobi Tob⁹⁴ FACE/ON THE STREET (@Tobi_de_Hobi) reported

    @thvmnk Hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • lili_sans2 Lili (@lili_sans2) reported

    @bangsflyy @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!