Shazam status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Problems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
- Errors (50%)
- Playback Issues (33%)
- Buffering (17%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Errors | 4 days ago |
|
|
Buffering | 27 days ago |
|
|
Errors | 29 days ago |
|
|
Errors | 2 months ago |
|
|
Playback Issues | 3 months ago |
|
|
Playback Issues | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
-
🪶🪶 (@leoisthename33) reported@JOKAQARMY1 Man, how many bottles of water does Siri consume? Let’s be real here we have had Ai since Shazam and Siri, so why is it not the biggest issue when it’s adapting to everyday life
-
𝕽𝖆𝖘𝖌𝖚𝖑𝖑𝖆 WA to 1B (@IconOfAnEraTae) reportedWe are getting better at Spotify but Apple Music is going down. Shazam is the easiest of all the platforms and we are at zero. Dont u all feel bad??? Every android user can Shazam atleast 10 times easily. But here we r. Depending on a few hardworking streamers while others+
-
Jaymovies (@juliandceu) reported@jayjjalen I know the plots with his own villains are already so much better than king Shazam or the Ras plot. Like his parasite 2 issue was even better.
-
emperor elevator 🆙 (@lv8r777) reporteddistrokid stays robbing me 99¢ per track. In the past I only added the shazam discovery to my tracks and ever since apple music bought shazam and make it essentially free to have your songs on shazam if they’re on apple music so to keep that charge valid they have it register with nielsen sounds can and all that ****, which is now called Luminate long story short they by it no right to collect money for a service they don’t provide anymore. i didn’t ask to have my **** on neilson soundscan/luminate, i added the discovery for shazam when that was the only service offered in the discovery pack. @DistroKid you should automatically stop charging for any 99¢/track discovery pack bought before apple bought shazam. or at the very least notify people that shazam is free but they can either continue the discovery w neilson or opt tracks out of that discovery system. ESPECIALLY when i never gave you the rights to have my data on soundscan for those old songs when soundscan registration wasn’t in the discovery pack. you have no right at all that’s like if you had a meal prep delivery company deciding to start sending you **** that’s NOT good and keeping your subscription alive in bad faith because it’s just the same company deluging SOME service
-
nikko 🔜 chicago critics film festival (@NikkoCaruso) reported@The_Boricua_AMC I don’t think i can fully attribute this as the reason. The GA wasn’t as wired into that as you think. Plus, 3 of those films were sequels to films that were liked* before. 3 of those got bad reviews (Shazam, Aquaman, Joker 1 was mixed, and had controversy (Flash) 1 was reviewed well but made no money (Blue Beetle) So 4 of those projects weren’t even considered good. The public still pays attention to reviews. They added to the “mediocre film issue”
-
ゴッドファーザー The Godfather (@Igniteoud) reportedThe success rate for discovering songs via @Shazam has dropped. Perhaps the algorithm is flawed or there have been many errors recently. Shazam struggles to identify songs, particularly those in the progressive house and dub techno genres. @Apple @AppleMusic
-
Corey Hackworth (@CorwinTheGrey) reportedfeeling a bit bogged down in the Calculus II content on Math Academy after taking a break for a few months. Making really dumb, silly errors... so I asked Grok to make me a little web app to drill derivatives and integrals. Shazam! in less than a minute! ...except, the question database needs to be super big and varied, and the multiple-choice on a flash card format is dry and boring. So.... while I wait on Gemini to grind JSON for a different project today, I figured out how to get Qwen running on my 3070, piped it into Cline in VSCODE, and have it trying to build me Calculus Hero minigames so I can memorize and do rapid recall without it feeling like paint drying. wish it luck.
-
Joseph Mora (@PapiNCali) reported@TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.
-
Anna (@Annanasow) reportedSeems to me that illegal 'back to life' has been finally taken down from ig. Still shazam to go...
-
Rich Bateman (@richbateman87) reported@GunntArchive dc movies are doomed because they never learn; the fandom is fractured and they know this but instead of fixing this; they just double down on hating on zack snyder to convince you to support new dc movies it didnt work for black adam, shazam or blue beetle; theyre all idiots
-
Oddy23 (@MandelbrotEater) reported@VelaIka009 @clownvoid Problem is more often than not Shazam is not working
-
stick - eternal SG & G-Witch brainrot 🍉 (@stickizonline) reported@ThisguyHassan I miss the red hair but I like them doubling down on the Shazam inspiration
-
bolter 🐇 (@acebolter) reported@UncannySp1der It’s actually more like if the Absolute universe started with Shazam mounted over Darkseid’s fire place. And yeah i don’t really think that would be a big issue either
-
Thinky Crow (@ThinkyCrow) reported@juicyrosie23 Hulk and Thor have a chance. Thor has canonically beaten Shazam, and Hulk has canonically fought Superman while NOT angry, and Supes admitted it took everything he had to take Hulk down. Stark… a scant possibility if he figures out kryptonite. Cap? Sorry, NO.
-
𝐏𝐑𝐈𝐌𝐄 (@SUPERB0YPRlME) reportedMy appearance in Shazam will always be worse you literally cannot do anything as terrible
-
🎀melie🎀 (@ch13m3l13) reportedInstead of me to ask for playlist I’d rather Shazam one billion songs idk what’s my problem sef😡
-
Count Napier 2: La secuela (@JHQ409259) reported@TheBatspecter It really was the DCEU itself, Lego DC was at its best at that time (add to that the success of Lego Batman Movie)Lego DC really went down the drain when the movies didn't seem to have direction (you know, Shazam, Joker, TSS, SnyderCut) The only one that had a set was WW84.
-
Greek mfer (@BROimGreeK) reported@tiktok_us how about you make it so we can hold down somewhere on the video to find what song is playing. Use @Shazam. All I ask is one payment of 100k
-
THE CAPTAIN ⚡️ (@Lightingclap) reported@UpbvatReporter “A-an interview?” Shazam stammered nervously as he looked down at the reporter. He laughed, rubbing the back of his neck. “With me? Are you sure? There’s plenty of other heroes around.”
-
Gerald Dean (@Loser_Pot_tard) reported@PlayBkPlay @nikomoon I had the terrible misfortune of hearing Beach Cowboy in a Target the other day. I couldn’t believe how awful it was, and I had to Shazam it to hear who was responsible for such a musical travesty. Seriously, this is why country music gets a bad rap. Complete garbage.
-
kere 🔞🔞 (@ilovekonel) reported@Billy_batshed Otherwise idk how high id rate it for Freddy, i think it was very fun to have kon interact with someone his age and theyre very fun together i wish i got to see them more often... but im very interested in what your reaction to the issue would be as a shazam fan
-
Chitsu! 🌟 (Tsubasa Fanclub CEO) (@danganholic) reported@futurexhope This is actually true, yeah. The term AI is hard to define in itself and it can include tools like even Microsoft Word or Shazam if not delimited enough, but generative AI is a very specific part of it that is the core of the whole issue with AI these past years. Not that hard
-
Joe Mish (@JoeMish3) reported@BlackMajikMan90 That's why SS made 746m without China right afterwards and then WW made 823 million right afterwards right? And even after the trainwreck the execs made Aquaman made a billion,but BvS derailed the franchise right? The problems start with Shazam You disingenuous piece of ****
-
Atro (@Atrocitus2008) reported@roger_stev82377 Shazam would have no issues even if they all came at him at once.
-
bangbangtan⁷ 🪭 ⦿ ☰ ☲ (@ttpolitricks) reported@permylastemail7 That had to suck. Imagine hearing BTS for the very first time and it's live so it's even more impactful to be there in person while they perform. And you hear all of these bangers for the first time and you have no way to Shazam it or write it down or anything.
-
Raven (@screamRAVEN) reported@JovanHoward13 Crazy thing though for DC (and any superhero franchise for that matter), anyone can be casted for whatever role. I love The Rock, but he forgot he doesn't own that character like that. If they fix Shazam down the line, then so be it. I'll probs be in my 70s by then lol
-
Ashley Serakalala (@ashseraka) reportedHe wouldn't be back if the people of Voslo didn't shut down those Shazam shops !!! Power to the people, now make sure those Shazam shops never operate!!
-
My SAVD Spirit (@SquallingSpirit) reported@Shazam Fix your app so that when you select Buy on iTunes, it takes you to the song and not the iTunes homepage. Recent app update still does not address this issue.
-
Ads (@Adsnewaccount) reported@Crazy_TFDesigns That and Shazam !People go overboard praising WW for some reason !It is a strong 8 but the final act has clear issues
-
Renier (@Renier72951774) reported@CityPowerJhb I would say turn on the lights maybe you will find the problem on block 11 and the 20 units thats off... Shazam us now come uncle. My dog is dont like the darkness..