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Shazam down? Service status and problems

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If you are having issues, please submit a report below.

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  • 73% Errors (73%)
  • 18% Buffering (18%)
  • 9% Playback Issues (9%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

CityProblem TypeReport Time
Newark Errors 18 hours ago
Noisy-le-Sec Errors 10 days ago
Karlovo Errors 2 months ago
Petit-Bourg Errors 2 months ago
Cardiff Errors 2 months ago
Chicago Buffering 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • MajoSk7
    majo⁷| ᴏɴ ᴛʜᴇ ꜱᴛʀᴇᴇᴛ & ꜰᴀᴄᴇ ♡ (@MajoSk7) reported

    @Jintiny_OT7 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • iris_JMBTS
    Iris - FACE / ON THE STREET⏳ (@iris_JMBTS) reported

    @namivida_ Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ChimChim13_1108
    🇨🇴V_Ruiz💌⁷ (@ChimChim13_1108) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks

  • jkvickyjm
    JIMIN🇦🇷 🌌 (@jkvickyjm) reported

    @jkminspace Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • jmktl_
    Sassy 🪞 (@jmktl_) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • iris_JMBTS
    Iris - FACE / ON THE STREET⏳ (@iris_JMBTS) reported

    @jhseosan Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • AnielkaVado94
    Ani 🇳🇮 OnTheStreet🚦 (@AnielkaVado94) reported

    @majitokoo Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks.

  • Karen01076012
    Karen (@Karen01076012) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • prettywhenicryl
    Dul 💗 Face (@prettywhenicryl) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mrth_6
    mar 🐨 ᶠᵃᶜᵉ (@mrth_6) reported

    @ccbangtanista Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • glvsth_
    giane ☆ (@glvsth_) reported

    Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • jkoovhrs
    liz⁷; ♡ face / on the street (@jkoovhrs) reported

    Hey, @Shazam @AppleMusic . Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • iris_JMBTS
    Iris - FACE / ON THE STREET⏳ (@iris_JMBTS) reported

    Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • K00J0ON
    Kats ?* (@K00J0ON) reported

    @ccbangtanista Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • kool0veu
    jac⁷ lvs lomi (@kool0veu) reported

    @Pjmnikk_ hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mrth_6
    mar 🐨 ᶠᵃᶜᵉ (@mrth_6) reported

    @namivida_ Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jmktl_
    Sassy 🪞 (@jmktl_) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mrth_6
    mar 🐨 ᶠᵃᶜᵉ (@mrth_6) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Vlegend_Jseol
    Mai ⁷ ♡ |OnTheSreet | Face-PJM1 (@Vlegend_Jseol) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Micielohobi
    ¿m? - On the street-Face (@Micielohobi) reported

    @namivida_ Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • jkmiestrellita
    patito i koo (@jkmiestrellita) reported

    @yooncloudss @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • kimfanny06_9
    FACE / ON THE STREET IS COMING💜 (@kimfanny06_9) reported

    @namivida_ Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • camx1212
    ⭒𝚂𝚘𝚏🪞 |𝙵𝚊𝚌𝚎𝚒𝚜𝚌𝚘𝚖ing|⭒ (@camx1212) reported

    @OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • kthvxguk
    jhanira ★ (@kthvxguk) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • iris_JMBTS
    Iris - FACE / ON THE STREET⏳ (@iris_JMBTS) reported

    @OnlyJikook13 Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • SheylaNat
    Sheyla ᶠᵃᶜᵉ🪞💗 (@SheylaNat) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Coello1yulisa
    슝라사 (@Coello1yulisa) reported

    @namivida_ hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • JcKarlit
    Jc karlit (@JcKarlit) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • vantemagg
    moon (@vantemagg) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • JkJmSBts
    LILLY🌻_BTS_FACE/ON THE STREET 📸🤍💫 (@JkJmSBts) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!