Shazam down? Service status and problems
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If you are having issues, please submit a report below.
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
- Errors (70%)
- Buffering (20%)
- Playback Issues (10%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noisy-le-Sec
|
Errors | 8 days ago |
 Karlovo
|
Errors | 1 month ago |
 Petit-Bourg
|
Errors | 2 months ago |
 Cardiff
|
Errors | 2 months ago |
 Chicago
|
Buffering | 2 months ago |
|
Noisy-le-Sec
|
Errors | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Kath🇨🇴💜⁷/ REPRODUZCAN ON THE STREETT (@KathRG_074) reported@DianaOl1804529 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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mar⁷ ፧ ʸᵒᵒⁿᵍᶦ ᵈᵃʸ 🌼 (@Namjoon80172969) reported@bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!
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Mileᶠᵃᶜᵉ/ᵒⁿ ᵗʰᵉ ˢᵗʳᵉᵉᵗ (@minmile_02) reported@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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Dahy || FACE IS COMING (@SasukexMegumi) reported@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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FACE 🐥🌙 (@danbrianpark) reported@thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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cotton⁷ | ੈ✩‧₊˚FACE ੈ♡˳🪞 (@hopesfaav) reported@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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Rosemary (@jeonrossmar) reported@thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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BTS💜 (@MapisxBTS) reported@thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Dahy || FACE IS COMING (@SasukexMegumi) reported@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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evelyn ;; on the street & face (@sullgustd) reported@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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daniela⁷ ♡ 🇵🇪 (@estefidars) reported@thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Mily (@1995KTHVV) reported@yoongi_Lilmeow_ Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Tiffany_Army💛💜💛/OnTheStreet+JHOPE (@Tiffany_Army55) reported@sugamihoney Good night @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks
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Koo & Quackity 💕 (@yamykoo) reported@namivida_ IMPORTANT @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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Michi🇲🇽 (@minniesnx) reported@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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Tach⁷ Face & On The Street (@taeossito) reported@ccbangtanista Hi,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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A.M. (@salecita_army) reported@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.
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Dahy || FACE IS COMING (@SasukexMegumi) reported@bangsflyy @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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Optimus Ferg 🇺🇸🗽🔥 (@OptimusFerg) reported@MyTimeToShineH Billy & Shazam having 2 very different personalities was a huge flaw with the first movie. But that problem lies with the script & the Director.
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●Jhope (@AnaliBautista10) reported@Jintiny_OT7 Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Vals (@valesofia2378) reported@thvmnk @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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●Jhope (@AnaliBautista10) reported@Jintiny_OT7 hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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KARMEN💜 (@DelCarm96085007) reported@taegintonic Hola @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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Meli ᵇᵗˢ ⟭⟬⁷ 🪞🇦🇷 (@Melisaa_13) reported@Draven90_76 Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!
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널 기다리며 언제나 이곳에💜 eu (@naranjo_eunice) reported@thvmnk Hi! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks.
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Vals (@valesofia2378) reported@namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!
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chuchu 2 FACE🪞 (@pjmswwy) reportedHey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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coco⁷/ quiere morir (@fresasraras) reported@Jintiny_OT7 hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Kath🇨🇴💜⁷/ REPRODUZCAN ON THE STREETT (@KathRG_074) reported@thvmnk @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
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Ariana2513 💜 ❇ INDIGO ❇ (@ariana25171813) reported@Jintiny_OT7 Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks.