Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 01/13/2026 03:15

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Sign in (33%)

    Sign in (33%)

  3. Playback Issues (33%)

    Playback Issues (33%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSão Paulo Playback Issues
ItalyBari Sign in
NetherlandsHilversum Errors
GermanyBurghausen Errors
United StatesSpring Errors
United StatesAlpharetta Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • bluefluffysock dante⁷ (@bluefluffysock) reported

    the time shazam thought britney spears was khalid.. this is why i have issues

  • louisaflute Louisa Theart (@louisaflute) reported

    @Georgehaowen @kennethwoods @warnermusic Yeah I'm pretty sure it's a robot flagging this, probably using the same technology as Shazam, meanwhile honest musicians have there work taken down... ugh

  • mintchooeri za, EXO COMEBACK DAY🎮 (@mintchooeri) reported

    @WWEXOL @weareoneEXO question do we need to login first or just shazam it right away

  • Leanhart Anthony Leanhart (@Leanhart) reported from Fincastle, Kentucky

    @PattyIce3 @hbomax In The Heights had correct Audio and Subtitles, including switching from English to Spanish. Shazam was the same. Black Hawk Down was also fine. Appears to be something on your end, I assume you've redownloaded and logged off, etc.?

  • AXliukang AXLIUKANG (@AXliukang) reported

    @Bats0fGotham Aquaman and Shazam can never have BB, maybe in Flash, but that's not happening. And that's not the problem my man. If BB was getting a series then it was ok for being in small screen. But for a movie it's not ok. A movie requires more effort to make. As they ensure a theatrical..

  • harrysmiIf nev (@harrysmiIf) reported

    HOW TF DO U USE SHAZAM IM TRYING BUT ITS NOT WORKING

  • taesanas ‏ً (@taesanas) reported

    keep up with the same energy konces and jonces have been doing. please do your part. stream harder in every platforms may it be youtube, spotify, amazon, apple music, tidal, shazam etc. WE NEED TO DOUBLE OUR EFFORTS AND OUR PACE!!! WE’RE REALLY SLOWING DOWN AND IT’S ALARMING!!!

  • JAMALIGLE Jamal Yaseem Igle (@JAMALIGLE) reported

    @ParisFrance3 This is a little different. They (DC)decided they weren't going to call him Captain Marvel because of the whole trademark issue, so they tried to change his name to Shazam and call him that in the books.

  • chrispoole Chris Poole (@chrispoole) reported

    @marcoarment Compare the files with a basic Shazam-type FFT algorithm, pause all when one goes to ad, resume when the last one stops? Terrible experience if they’re not all st the same offsets and ad length though… 1/2

  • Djuanito93 DCTITANS (@Djuanito93) reported

    @MurrayVirl @MaleWifeGrayson @DiscussingFilm It would have been a 2023 release since it’s not even filming yet. Only Shazam 2 is in 2023. Such a dumb decision. Might as well not even make the films if you’re just gonna dump them on a streaming service

  • TheFliteCast TheFliteCast (@TheFliteCast) reported

    @Josh2Gud4U Shazam: Fury of the Gods is only going to theaters because the first one did. I would bet any amount that the first one would go to HBO Max too if the service was around then. I still say a lot more people will get a shot to see it now this way IMO.

  • blacktaaffeite your jeans plug📌 (@blacktaaffeite) reported

    My shazam is broken or something. It isn't working

  • martynconterio Martyn Conterio (@martynconterio) reported

    Finally sat down to Piercing. Nicolas Pesce is seriously good. So good, in fact, I’m kinda expecting Marvel to soon announce he’s directing Captain Shazam, or something. Because that’s what seems to be happening these days with filmmakers.

  • 198T9 [𝙅.∆] 🏁 (@198T9) reported

    @McCoywitme Shazam needs to pay me to solve these problems the app can't

  • txtclassics 💗 (@txtclassics) reported

    Shazam not working for me?

  • DemonLoremaster Loremaster Baggins (@DemonLoremaster) reported

    @comicaccuracy @NewYorksSpidey I mean, Wonder Woman 2 did rather poorly, so did Shazam. Aquaman out of the lot was the only one that did well and even then, James Wan was complaining about Studio Interference. Then you have all of the cancelled projects. It's going down, spongeboy.

  • dtrombino Fagatha all Along (@dtrombino) reported

    @thekareem Yeah, I think that makes sense too! I think also the problem with DC movies is that they focus on these huge God-like heroes that we've seen over and over and over, which is why I agree on BoP, but I'd also add in Shazam as one worth going back for.

  • lovelybearkim jo🌱 | kinda ia (@lovelybearkim) reported

    we're just slowing down guys. we can't blame anyone. it's work time. so please u're free stream harder! and also stream properly! don't forget to shazam it.

  • mdrv3 dv (@mdrv3) reported

    @jsolomonReports Could happen means you can count on it! Just like we would like you to eat less beef then SHAZAM! A hack shuts down the largest meat packing plant and we would like you to use less fossil fuels and SHAZAM! A hack shuts down the pipeline. Wake up people!

  • Ahtni1 Ahtni (@Ahtni1) reported

    @fearmelord @HaroldLStokes @DiscussingFilm We care because Batgirl, Static Shock, and Blue Beetle are all minority characters. Why can Shazam get 2 movies on the big screen yet the first big Hispanic superhero is on a streaming service?

  • Project_OTB Project OTB (@Project_OTB) reported

    📈| Streaming update for Only the Brave: SPOTIFY: 30,398,621 total (+68,438) YOUTUBE: 2,557,197 total (+6,070) SHAZAM: 14,762 total (+27) TIKTOK: 5,340 total (+49) Today’s YouTube increase is the lowest it’s been since the start of this project. Don’t let these numbers go down!

  • VitaminSteve Steve Flack (@VitaminSteve) reported

    @JAMALIGLE The movie had the same problem. Nowhere is he ever named. The “Say My Name!” “BILLY” joke doesn’t work because at no point does he ever go by SHAZAM. It’s a mess.

  • CrimsonCowlAJD Anthony - DC Outlaw (@CrimsonCowlAJD) reported

    @TheFliteCast I’m just saying not every theatrical film has the same expectations. Clearly Shazam had low enough expectations to lock down a sequel. I agree with you on Carrano. I’m just saying an argument for meddling could be made even if on that one we’re ok with the results.

  • UrFellowMountie The Mountie (@UrFellowMountie) reported

    @kanyeguy_ Man before the mcu the only marvel characters people knew were x men, fantastic four, spider man, hulk, thor and maybe captain america. Especially after shazam, they should have no issues selling it to audiences

  • danceyrselfdean "Blue" Dean Tyranny (@danceyrselfdean) reported

    @GoodPostReilly @Shazam when everything's made to be broken / I just want you to open Shazam

  • darlasdudley ♕ viola davis stan account ♕ (@darlasdudley) reported

    If we can get 200 live-action Batmen on the big screen without an issue, what’s so wrong with giving Blue Beetle that same treatment? And don’t give me that “he’s not a popular character” bullshit, because if you can work it out with Shazam and BoP, then you can do the same here.

  • notalarriejk marzenka🖤STOLE MY HEART STAN (@notalarriejk) reported

    why is shazam not working hello

  • ramsfan55 Andrew Toia (@ramsfan55) reported

    @brxcewaynes As for the boardroom scene it's really not much darker than **** that exists in Disney movies like lion king or kids movies like gremlins. Shazam's not a terrible movie it's just forgettable

  • DefJustice Def Justice (@DefJustice) reported

    Why is it that people Kew saying BvS is a flop....but those same people jump down your throat when you say Shazam was a flop....

  • 131lips val • waterfall aoty ♪ (@131lips) reported

    shazam is error bruh