Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 03/02/2026 22:40

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (56%)

    Errors (56%)

  2. Buffering (22%)

    Buffering (22%)

  3. Sign in (11%)

    Sign in (11%)

  4. Playback Issues (11%)

    Playback Issues (11%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BulgariaKarlovo Errors
GuadeloupePetit-Bourg Errors
United KingdomCardiff Errors
United StatesChicago Buffering
FranceNoisy-le-Sec Errors
United StatesPortland Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • Vantegaru Garu🍩ᴾᴶᴹ ¹⁻ᶠᴬᶜᴱ| Garu & Suga day 🥳 (@Vantegaru) reported

    @taegintonic Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • SoniaHdz18 •᷄ɞ•᷅🪞ꜰᴀᴄᴇ⁷🔥 •᷄ʚ•᷅03/24 (@SoniaHdz18) reported

    @melljikuka13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • GSanmin Samin asiry (@GSanmin) reported

    @namivida_ @Shazam@AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • mildtehe -𝚄𝚗𝚒𝚝𝚢 ^🥢ᨒ (@mildtehe) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jack_jk12 Naomi (@jack_jk12) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • fermusic371 Fher_Music (@fermusic371) reported

    Hello URGENT PLEASE: @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • vtaetaemic 🇨🇱|| ON THE STREET // FACE ⭑ (@vtaetaemic) reported

    @jkminspace Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you!!!

  • yugen1995 ♥ ⁷ | ʲᶦᵐᶦⁿ ᶠᵃᶜᵉ × IN THE STREET (@yugen1995) reported

    @taegintonic Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks.

  • jhope_universe Evelyn⁷ ،، ☁️🪞ʾ | #OnTheStreet (@jhope_universe) reported

    @bangsflyy ¡Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • FilterMochi13 ϻ𝐨ᑕʰᎥ 🐥ᥫᩣ FACE by Jimin (@FilterMochi13) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jhoskvoir nia on the street ★ danny day (@jhoskvoir) reported

    @taeebaring Hello! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • AndreaP83541362 Andrea Pino (@AndreaP83541362) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • abbiepjm3 🌙ᗩᗷᗷIE༅🪞ᶠᵃᶜᵉ 🌙💎 (@abbiepjm3) reported

    Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • 0_BTS_7 Bangtan_Sharon⁃FACE (@0_BTS_7) reported

    @jimiinmivida Hey @Shazam and @AppleMusic, Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on the plataform Shazam for some reason. It was available before. Please fix this issue and add the song again asap. Thank u

  • jjmimi_13 ᴍᴀʀ⁷| On The Street & FACE (@jjmimi_13) reported

    Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • SofB7s Sofi💜 (@SofB7s) reported

    @taegintonic Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!.

  • KarolViera18 🦋🌙Karol_Viera²⁰🌙🦋 𝘍𝘈𝘊𝘌 (@KarolViera18) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jhoskvoir nia on the street ★ danny day (@jhoskvoir) reported

    @taegintonic Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Koolvsmimi1 Koolvsmimi😵 (@Koolvsmimi1) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • aysedemif ayse lvs angie꒷♡ (@aysedemif) reported

    Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • sabry9413 sabry❤️🐣🪞🏆 (@sabry9413) reported

    @OnlyJikook13 Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • TMichelle_1914 Mich G (◠‿◕) (@TMichelle_1914) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • fermusic371 Fher_Music (@fermusic371) reported

    @Jeonkeke22 Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • FilterMochi13 ϻ𝐨ᑕʰᎥ 🐥ᥫᩣ FACE by Jimin (@FilterMochi13) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • gukniceyg Hana ♡'s Chris 🇵🇪|| nlmg te extraño (@gukniceyg) reported

    @yooncloudss Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ourssouI 🪞. (@ourssouI) reported

    Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • a_lzzzzz Aliss💤 Jimin&Hobi Is Coming 🔥 (@a_lzzzzz) reported

    @namivida_ Hello! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks.

  • cloud_agust ҂ Nina ⁷ 🇵🇪 || On the street 𖧷 Face (@cloud_agust) reported

    @withpjmn @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • FilterMochi13 ϻ𝐨ᑕʰᎥ 🐥ᥫᩣ FACE by Jimin (@FilterMochi13) reported

    @melljikuka13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • koohuman Stan¼🇺🇸; VIBE. (@koohuman) reported

    @sugamihoney hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you