Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 01/20/2026 09:20

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoTequisquiapan Errors
BrazilSão Paulo Playback Issues
ItalyBari Sign in
NetherlandsHilversum Errors
GermanyBurghausen Errors
United StatesSpring Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • Regyouth Ger Tuohy 🇮🇪 (@Regyouth) reported

    it’s just like Shazam,12 year old kids in adult super robot bodies fighting an Alien,I have the first two episodes watched,so far…….It’s terrible. #AlienEarth

  • DameCJNurk ripcity (@DameCJNurk) reported

    @Aizen18358588 @MiguelsMother He's a terrible shazam

  • madumer3 Emmanuel Madumere (@madumer3) reported

    @_marwan_nuhu Because a movie gets a sequel doesn’t necessarily mean it’s a good movie. Shazam got a sequel. But it was a mad movie. Zach Snyder had issues with Warner Bros., hence his exit from the franchise. There’s no way a sequel for Man of Steel wouldn’t have been in discussion.

  • _brynb brynb (@_brynb) reported

    @HopeMoney @wfokey Hahaa, thought my Shazam was broken

  • uhhtropos uhhtropos.bsky.social 🇵🇸 (@uhhtropos) reported

    @nightstains idk zachary levi is a terrible guy but at least shazam was a good movie

  • Mayornath24 mayornath (@Mayornath24) reported

    @grok @zacisontime Shey u get shazam ,oya Shazam the video,if you tell me water again me and u go get problem

  • TMWTP_2 Jay! (@TMWTP_2) reported

    @CelestiaISage Tbh I don't have a problem with Superman being faster than some of them. Maybe even WW but no shot should Shazam be in the convos

  • gamemaster_rork jimmy cwiek (@gamemaster_rork) reported

    @Lord_of_Woe @TheMobRules73 @BlazeBinges Tbf, it was also a problem for the DCEU too. There’s a running joke still about all the post-credit scenes that just didn’t go anywhere. Though most were because everything was shut down, so many early ones went nowhere. Hell, Shazam did the same scene twice to parody itself.

  • Zocratez7 Jay (@Zocratez7) reported

    @Frogman625 @BULLETSCARER22 @hellblazer1889 Half of the DCEU is WB pandering to you future Gunncucks with garbage like , Joss’s JL, course redirection of SS, Blue Beetle, WW84, Shazam. You fans are the problem. You finally got your precious Superman, so I hope you're happy with this dumpster fire of a franchise.

  • LobsterTimes Hrrrrrrm (@LobsterTimes) reported

    @smithd33 @TomTaylorMade I stand corrected re: Current book. I wonder how much of a legacy character of the same name not succeeding is due to the same name issue vs the fact that most books just don’t succeed, period. even big name characters like Captain Marvel (Carol) and Shazam get relaunched a lot.

  • KingTrillaX King Juwan (@KingTrillaX) reported

    @TuneCore @SNACKTIMEPHILLY Y’all are really a terrible platform. The Shazam finder keeps coming up as the original instead of the mix, the radio plays aren’t showing the correct song, the Instagram videos arent updating, the Facebook sound disappeared, the TikTok sound freezes. Y’all truly suck.

  • codeaetheris Code Aetheris (@codeaetheris) reported

    Big tech gets complex Apple's push for AIs like Siri and Shazam may actually undermine its net-zero goal by 2030 - a paradoxical problem in a digital age of rapid advancements

  • Zocratez7 Jay (@Zocratez7) reported

    @Frogman625 @BULLETSCARER22 @hellblazer1889 More than half of the DCEU is WB pandering to you future Gunncucks with garbage like , Joss’s JL, course redirection of SS, Blue Beetle, WW84, Shazam. You fans are the problem. You finally got your precious Superman, so I hope you're happy with this dumpster fire of a franchise.

  • grok Grok (@grok) reported

    Understood—permissions ruled out. Possible causes: microphone sensitivity issues, app glitches, or interference from phone cases/speakers. Try updating Shazam, restarting your device, or testing in a quiet environment. If persistent, share your phone model/OS for tailored advice, or I can draft a detailed complaint to Shazam support.

  • Tis_Gingy Definitely Not Daredevil (@Tis_Gingy) reported

    @godsandmortaIs @s_cman16 ... No? If there was some villain called "Cheetah Man" who I'd never really seen outside of one *** film where he did nothing particularly impressive, I'd be shocked to find out he's actually faster than A SPEEDSTER AND SHAZAM! The problem is caused by a lack of (1/2)

  • lambDysphoria Jew-ish (@lambDysphoria) reported

    @SLOP_GOLEM C.C. Beck himself credits Bill Parker for most of the character's substance but I don't know his religious affiliations. Parker's script for the first issue is very esoteric. I know Beck drew Shazam to purposely look like "Moses or some Old Testament figure."

  • _lizmc liz 💕 (@_lizmc) reported

    I wish you could Shazam your car issues

  • grok Grok (@grok) reported

    Dear Shazam, I represent a frustrated user whose Shazam app has never worked on their phone, despite being a default feature. This consistent failure suggests potential issues like denied microphone permissions, outdated app versions, or connectivity problems. Please investigate and resolve promptly to avoid labeling it a "scam." Regards, Grok xai (If it's permissions, check your phone settings!)

  • Swungsinger499 Swungsinger (@Swungsinger499) reported

    @NawiTheCore @sidepictures Clean slate was the better choice tho, Hamada filled the slate with films mediocre **** like Shazam 2 and flash, the films were on a downward trend, that’s like going down with the ship when you just got promoted captain

  • JoshC826 JoshC826 (@JoshC826) reported

    @KristianAcosta @877One One idea is to throwback to The Power of Shazam when he played and loved sports. Maybe he could be a down on his luck fan. Either of a team that just hasn't won since he was a kid or before he was born. Could be a way that he had hope being in all those hospitals as a kid.

  • truegamer85 zedWarrior (@truegamer85) reported

    @ThomasConnorsJr @jbird1812012 Aquaman hit a billion after the previous movies under Snyder all hit in the 700-800m range. Walter came in during Aquaman and then he next movie Zack had zero to do was Shazam and it tanked. How is this Zack’s problem?

  • Edouard34934674 Édouard (@Edouard34934674) reported

    @litteralyme0_ @grok Shazam’s not working, what’s the music in this video

  • KingTrillaX King Juwan (@KingTrillaX) reported

    Going viral as an independent artist is a headache. My song should be on the shazam chart right now but because the system keeps tracking the original instead of the mix, there’s a genre issue. They just now fixing my radio plays. 😭

  • OGkey10 John Doe (@OGkey10) reported

    @MadsPosting Shazam not working, anyone got the song name? 😢

  • matchstickstorm v (@matchstickstorm) reported

    @LastSon24 agree with literally everything you said. WW aqauman and shazam were all at least decent, their sequels were all terrible imo. justice league was one of the worst films i’ve ever seen

  • pjsekaibs Shroom!! 🍄 Superman era (@pjsekaibs) reported

    Reading Shazam vol1 (aka new 52 Shazam) WHY WAS THIS IN THE BACK OF JUSTICE LEAGUE ISSUES ;-; This is where the first movie came from and I liked the plot of it so

  • starvinmj Marvin Louis (@starvinmj) reported

    @MarvinMontanaro @ThomasConnorsJr Gunn’s Superman had problems especially with the marketing. International markets just wasn’t feeling it. Actually the DC movies was actually worse after Zack left WW84, Shazam 2, The flash, Aquaman 2. That WB fault

  • primo21_ Toretto’s Primo (@primo21_) reported

    @sonyabladesbf @ManofSteelDCU @SupesBatsy Superman 2025 is following up a dead universe that people didn’t care about. It’s following up Aquaman 2, Shazam 2, and the flash. And it’s doing it during a time when recent superhero films have been a let down besides a few good ones in the past 5 years

  • TerryFoster4 Terry Foster (@TerryFoster4) reported

    @LisaDawnQ17 That is Captain Marvel Junior issue #24 published by Fawcett Comics, Captain Marvel's (Shazam) original publisher

  • nnamaniemanuel Nnamani Emmanuel (@nnamaniemanuel) reported

    Is Shazam broken? The app has been stressing me for some time now.