Shazam down? Service status and problems

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

• Errors (73%)
• Buffering (18%)
• Playback Issues (9%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

City	Problem Type	Report Time
Newark	Errors	3 days ago
Noisy-le-Sec	Errors	12 days ago
Karlovo	Errors	2 months ago
Petit-Bourg	Errors	2 months ago
Cardiff	Errors	2 months ago
Chicago	Buffering	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shazam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🎄ᵗʰᵛ (@Vanteent) reported 38 seconds ago

  The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  Halediver (@sekharraja13) reported 2 minutes ago

  Why is box office not an indicator of quality when man of Steel and bvs underperformed but Shazam and BoP are terrible because they have low box office for some "fans". I wonder what the differentiator is !

• 
  Stephen Rodgers (@tru_blue18) reported 5 minutes ago

  @Whikidd411 Well technically I would never want to water down MCU like that 😜 BUT it wouldn’t mind a Shazam/Spider-Man film. Billy Batson and Peter Parker would be pretty fun stuff.

• 
  ⚡️CHRISTMAS TREE 🎄 (@1230THVKIM) reported 6 minutes ago

  The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  Brendan Quinn (@BFQuinn) reported 11 minutes ago

  @_ST3W_ 😬 I just wrote down whatever Shazam said😬

• 
  BTS_THV_Fangirl (@BTS_V_Fan21) reported 12 minutes ago

  The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  Pete Blatchford (@pdpuddinpork) reported 16 minutes ago

  @CaptMarvelology Though the crossover between movie fans and comic book fans and with a new Shazam film coming, why is DC tearing down the character. Not building him up?

• 
  happy tetemas! 🎄 (@taekkm) reported 16 minutes ago

  The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  JUNE 🔮 | Christmas Tree (@LovelyVbear) reported 17 minutes ago

  @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  cyld (@koong77) reported 18 minutes ago

  The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  milsmyR - I draw (@RymSlim) reported 18 minutes ago

  @FarraHrag @reneiscursed @RTSnyderCut Didn't Shazam release around Endgame... A terrible marketing move. literally sandwiched between Captain Marvel and Endgames release date. Shazam did pretty well for where it was placed (still a terrible decision)

• 
  v ost 🎄 (@9597angels) reported 23 minutes ago

  The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  Bridge♡ (@DntBurnUrBRIDGE) reported 30 minutes ago

  Idk how late I am but Apple clutch af for putting the Shazam button on the drop down 👌🏽

• 
  D-6 (@thv_4) reported 30 minutes ago

  The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  Jason Overbeck (@bentclouds) reported 31 minutes ago

  I used @Shazam to discover Christmas (Baby Please Come Home) by Michael Bublé. (I was curious who could make a version of this song so terrible)

• 
  Aleister Ottley (@Ottfinger) reported 35 minutes ago

  @otterlivefree @Shazam The weirdness of some apps, I've learned to tolerate it. I'm a broken man!

• 
  CHRISTMAS TREE OUT NOW (@tetereveries) reported 39 minutes ago

  The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  ***** (@MMutuandii) reported 40 minutes ago

  Watching Good Trouble with Shazam on >>>>

• 
  🎄💜 #mylovev (@foolforkv) reported 44 minutes ago

  The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  o.Greywolf (@b_greywolf) reported 45 minutes ago

  Huge continuity error in Shazam when his mom reveals that she was 17, then they flash back to her and her like 6 year old kid. She had him at 12?

• 
  Captain Marvel-ology! (@CaptMarvelology) reported 47 minutes ago

  The second troubling trend is that it’s another attempt to replace Billy Batson, the last one being Trials of Shazam!, which deconstructed the character down to the ground and rebuilt him from the ground up from scratch. And replaced him with Freddy.

• 
  𝚊𝚕𝚎𝚡𝚊𝚗𝚍𝚛𝚊 (@goaskaIex) reported 48 minutes ago from Los Angeles, California

  @Sublimus Ya it’s not working for me either haha if I can Shazam it, it’s probably too loud

• 
  DJ SARGE🦂 (@DjSarge919) reported 48 minutes ago

  DC needs to press the reset button on their live action movies. We are tired of seeing them pearls dropping in the alley🦇 Aquaman was TERRIBLE Shazam was TERRIBLE Green Lantern… Justice League was so bad they had to go back to the drawing boards. The list goes on🤧

• 
  SpreeHertz (@SpreeHertz) reported 50 minutes ago

  @Zio_Crazy If you're on mobile, use Shazam. If you're on PC, use AHA Music Identifier. The problem with these two is that they can't detect songs if there's another layer of audio on top of it. So, you should try to listen to the lyrics as accurate as possible, then search for it. (1/2)

• 
  adelaide jerks (@adelaidejerks) reported 50 minutes ago

  @Collectingcandy Hi Jason. I know zilch about candy collecting but how unrealistic is it to track down a box of 'Topps Shazam Fruit Beverage' or some sort of packaging? Any advice is greatly appreciated.

• 
  ❥Winterᵗʰᵛ *･CHRISTMAS TREE BY V ☀️🎄 (@Areyoumybesti) reported 52 minutes ago

  @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  Andrew Stevens III (@DrewStevensIII) reported 54 minutes ago

  @GraceRandolph What is going on with the dceu....the flash is said to be resetting the timeline for the dceu but the 2 movies releasing afterwards(aquaman, shazam) are direct sequels to movies that happened before the timeline reset so idk how they are gonna adress that issue

• 
  Mavoy Music (@MavoyOfficial) reported 55 minutes ago

  Congratulations to @Shazam. I had to use Google to find THE FULL TITLE OF THE SONG. Are you serious? Change this app so the full titles show up without a problem, duh

• 
  シ︎ tete OST today (@heyiamtete) reported 58 minutes ago

  @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

• 
  scenery♡Tae OST Dec 24 (@blueparrot_10) reported 59 minutes ago

  @tetereveries @Shazam The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam