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Shazam

Shazam down? Service status and problems

Some problems detected

Users are reporting problems related to: errors, buffering and playback issues.

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 7: Problems at Shazam

Shazam is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  • 73% Errors (73%)
  • 18% Buffering (18%)
  • 9% Playback Issues (9%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

CityProblem TypeReport Time
Newark Errors 3 days ago
Noisy-le-Sec Errors 12 days ago
Karlovo Errors 2 months ago
Petit-Bourg Errors 2 months ago
Cardiff Errors 2 months ago
Chicago Buffering 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • Pixondu
    Pixondu Gamer (@Pixondu) reported

    @Parknoob2 @zombs Theres the point, it was a tech pause, not a team pause, there was some problem in a pc, and while a tech pause the players cant talk, cant get out Pc, they just needs to stay quiet. But shazam broke this rules and used the bathroom

  • Myles523
    Myles 🖤 マイルズ 🐺 (@Myles523) reported

    @GambitoSonic The movie is (supposedly) coming out the same month as Avatar 2 & Shazam 2. It could be a problem for the movie.

  • diachronist
    diachronist (@diachronist) reported

    Shazam is the only app that’s solved an actual problem

  • RumourBenson_
    Sandyman Abbey (@RumourBenson_) reported

    @Vdimir_Putin @Shazam @blacksherif_ What’s your problem? Can’t you just be happy for one’s success???

  • Afrofrycook
    Afrofrycook (@Afrofrycook) reported

    @ponysmasher To be fair, Shazam was a terrible Superman movie. Like I didn't even hear anything about Krypton once.

  • NMonStreams
    Onika Streams (@NMonStreams) reported

    .@NICKIMINAJ on the US-Shazam Chart: #31. Blick Blick (+6) #56. Do We Have A Problem (+5) #74. We Go Up (-1)

  • SvtShazam
    Shazam SVT | Darl𖧷ing 🌐 (@SvtShazam) reported

    There is no requirement for you to login for your shazams to count. If you are an iOS user and have logged into Shazam, then make sure you are logged in from different accounts on different devices.

  • BrotherMaku
    Malek (@BrotherMaku) reported

    @TheQuiver_ Meanwhile DC: Yeah it's okay that we're publishing 18 Batman related issues a month while Shazam barely ever sees the light of day. How about two more?

  • lunar_werewolf
    paul starkey (@lunar_werewolf) reported

    @Darren_Mooney The trouble is all the best DC films are kinda incompatible. I love Shazam, Joker and The Batman but they don't necessarily line up in the same universe.

  • ReverseGoblin
    𝕽 𝖊 𝖛 𝖊 𝖗 𝖘 𝖊⚡️🎃 𝕲 𝖔 𝖇 𝖑 𝖎 𝖓 (@ReverseGoblin) reported

    @Dianaxupdate @FlashMovieLeaks Yeah. The theory goes, the reason why WW has a cameo in Shazam 2 is because Rachel Zegler’s daughter of Atlas character will End Up going down the path of becoming Wondergirl as Diana sees her potential… As n the comics, she has had multiple origins, this would just be another

  • L_S_Diamond
    Lucy (@L_S_Diamond) reported

    Shazam is it recognizing #ONEW_DICE or any of the songs on the Ep when in auto mode. Anyone else had this issue? I tried yesterday and today but still not working

  • TheClassicBill
    the classic bill (they/them) (@TheClassicBill) reported

    @Shame_Memory_ Couldn't agree more. I think a uniform creative feel is the opposite of what DC needs. The Batman feels nothing like Shazam or Aquaman and that is a very good thing. All three of these movies have fans. Why would you water them down??

  • nmspotify1
    nmspotify (@nmspotify1) reported

    @ProudOfYouNicki Shazam is very important which is why I push for it so much, It's literally takes a few sec to shazam while streaming. We did really great during the first week of do we have a problem.

  • DollaJetSkii2
    Rebels Kick It (@DollaJetSkii2) reported

    Shazam Do We Have A Problem right now!

  • L_S_Diamond
    Lucy (@L_S_Diamond) reported

    Is anyone else having issues with. Shazam recognizing #ONEW_DICE ? I’ve played it on Spotify and YT and Shazam still didn’t recognize it. Any ideas?

  • avaltd
    Ava (@avaltd) reported

    @MedCrisis I have trouble with Shazam naming that tune in seconds...but they are cleverer than I am. Could this be an explanation? Impressed...(read Physics @ Oxon)

  • Mijure1
    Mijure1 🐰| JIMIN OST IS COMING (@Mijure1) reported

    @pjm_streaming No problem with Shazam

  • illionaire_Myst
    Mystery Benjamin (@illionaire_Myst) reported

    Shazam been letting me down the whole time out here 😒

  • DarringtonSweat
    Druskis vest (@DarringtonSweat) reported

    Shazam being built into the service center is an all time move by apple

  • MrChrisbrain1
    SackeyFio💙 (@MrChrisbrain1) reported

    @Shazam @_kwansa @blacksherif_ They can't bring us down

  • BulldogVI
    BulldogVI (@BulldogVI) reported

    @Nathan_White16 I mean you def should, my problems with it are: 1. Billy Batson does not feel pure of heart AT ALL 2. The Shazam family learns how to use their powers faster than Billy does?! 3. Billy doesn’t even attempt to fight really in the move But somehow with its flaws I still enjoyed it

  • RivkahWinter
    Rivkah (@RivkahWinter) reported

    I wish there was a service that was like Shazam but for smells. There's something in the air outside that smells really good and nostalgic and fruity, kind of like something from when I would go to Lush a lot... Can't identify it though.

  • avaltd
    Ava (@avaltd) reported

    @drvyom I have trouble with Shazam naming that tune in seconds...but they are cleverer than I am. Could this be an explanation? Impressed...(read Physics @ Oxon)

  • BalaurDracule
    Dracule.Balaur (@BalaurDracule) reported

    @Nihilism100 I can't believe WB read that script and said: Yes, this is fine. The movie tries to be meta, and I'm OK with that. But the dialogs... The dialogs are terrible. I'm afraid to watch Shazam after that.

  • naomiandersson
    🇺🇦 Naomi Andersson 🇺🇦 (@naomiandersson) reported

    @farmer_richiet I’m trying the Merlin app which is apparently like Shazam for birdsong. It’s not working brilliantly for me yet but I must not be using it correctly. Hoping to learn more calls.

  • Wolf_Dhesi
    Wolf (@Wolf_Dhesi) reported

    @GJArtz @sylabdul_inc He’s been wanting more money. He was supposed to return for a cameo in Shazam don’t forget. But he claimed “scheduling issues” not a good sign when your supposed to be passionate about a character. All the other actors returned for Knightmare, Ezra did via Zoom. Not Cavill though

  • DcRational
    Rational DC Fan (@DcRational) reported

    @NRD_W1MReeves @Variety People can choose to do as they please, but hopefully we all come around and realize how silly it is pitting the same IP against itself. My unpopular opinion is that Shazam is a terrible movie. Would I ever say it shouldn’t get a sequel? No way. It’s ok to dislike something.

  • HanShev
    Hannah (@HanShev) reported

    i know my brain is broken when i try to shazam a scent

  • FranksFandoms
    Frank in the SnyderVerse (@FranksFandoms) reported

    @Browntable_Ent Thought the same thing ngl but would’ve raised more issues than it solves. Like Supes wearing black suit while holding Lois’ bones in the batcave. Also going back to R&B would make it possible to be canon with films like Shazam and the rest of the DCEU, which could be good or bad

  • ZaatZeno
    ZenoZaat (@ZaatZeno) reported

    @questionposting That and why does DC keep seeing fit to make Shazam a killer/edgy/terrible person in these scenarios. Can’t they just let him be a nice boy who does nice things because he’s nice