Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 04/15/2025 20:00

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (88%)

    Errors (88%)

  2. Sign in (6%)

    Sign in (6%)

  3. Buffering (3%)

    Buffering (3%)

  4. Playback Issues (3%)

    Playback Issues (3%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAtlanta Errors
GermanyHamburg Errors
United KingdomKingston upon Hull Errors
United StatesLos Angeles Errors
AustraliaSydney Sign in
PortugalAveiro Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • kookiexjikk kookie ♡︎'s satu; FACE | ON THE STREET (@kookiexjikk) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • pjmfacex scalera🪞 (@pjmfacex) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jkka0113 Alessa ☀︎☽/ FACE IS COMING 🙇‍♀️ (@jkka0113) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • MonicaRodrii Mónica Rodríguez✨ (@MonicaRodrii) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Sweet__kookie13 𝙲𝚊𝚗𝚍𝚢⁷ | On the street ; Face (@Sweet__kookie13) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • 7vlntn ᵛᵃˡᵉ 🇦🇷 |~ FACE & on the street ~| (@7vlntn) reported

    @OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • koothvluv Zoe🐾 FACE🪞~ on the street🌟 (@koothvluv) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • SolKat26 Kath | FACE By JIMIN | 💜 (@SolKat26) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • faday240 faday༄ ˡᵛˢ ʸᵉˢˢⁱ | FACE IS COMING (@faday240) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • lynjkok karlyy ✦ | face 🪞 (@lynjkok) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • LiliArauco Li ♡ | Face🪞On the street (@LiliArauco) reported

    @OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mingukklvs meky; on the street & face (@mingukklvs) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Lolo_acuariana face is coming (@Lolo_acuariana) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ItzKrism Dsha (@ItzKrism) reported

    @SalianAaron @ReverseGoblin 1) It took Black Adam 3 weeks what took Wakanda Forever to make in 3 days. 2) Dwayne turned down the offer to be the main villain and/or have a cameo in Shazam 2 3) Dwayne doesn't play characters where he'll lose the fight

  • MonicaRodrii Mónica Rodríguez✨ (@MonicaRodrii) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • jimtstar •.¸♡мιмι | ғᴀᴄᴇ ♡¸.• (@jimtstar) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Parkjualia Mimimividaᴶᵘˡʸ|🪞on the street (@Parkjualia) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • MimiBorahae ♡︎ 𝙼𝚒𝚖𝚒 ᶠᵃᶜᵉ ˣ ᵒⁿ ᵗʰᵉ ˢᵗʳᵉᵉᵗ •᷄ ɞ •᷅ (@MimiBorahae) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • JMside13 ∂αуα 🅵🅰🅲🅴 ⋮🪞𝒥𝒾𝓂𝒾𝓃☽ (@JMside13) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • HazelLope 🔥 🪞FACE IS COMING🪞 🔥 (@HazelLope) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • cun__ty 🂡 (@cun__ty) reported

    ctfu because there is a result when you shazam the second half but after going down a bit of a rabbit hole it's bc that person stole that part of the campaign and uploaded it as their own song

  • jmse6k ame🪞 (@jmse6k) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • gabrieladeargu1 Gabytobel (@gabrieladeargu1) reported

    @OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • SolKat26 Kath | FACE By JIMIN | 💜 (@SolKat26) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • pjmfacex scalera🪞 (@pjmfacex) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • kmoureux marx morganッ | set me free²🪞 (@kmoureux) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • OnlyJikook13 𝐅𝐞𝐫 ♡’𝐬 𝐀𝐦𝐞𝐞 | 𝐅𝐚𝐜𝐞🪞 (@OnlyJikook13) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • lm_kookie7 LM ᵐᵃʳⁱᵉ 🌙 (@lm_kookie7) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Parkjualia Mimimividaᴶᵘˡʸ|🪞on the street (@Parkjualia) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • park_magg ✨Park Jeon✨ (@park_magg) reported

    @OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you