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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 09/24/2023 17:10

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Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  • Errors 48.39%


  • Playback Issues 32.26%

    Playback Issues

  • Audio Quality 12.90%

    Audio Quality

  • Sign in 6.45%

    Sign in

Live Outage Map

The most recent Shazam outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
BrazilBrasília Errors
ColombiaBogotá Sign in
MexicoCozumel Errors
BrazilPato Branco Playback Issues
ItalyPalazzolo sull'Oglio Errors
United KingdomWoolwich Audio Quality

Community Discussion

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Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • Rashthedoctor Rashmit 👨🏽‍⚕️⚕️⭐⭐ (@Rashthedoctor) reported

    @alexcfc5 @SirStaphAureus Hulk movies were just terrible , it was Avengers that turned the tide for them . DCEU had Supes which split opinions , BVS same , but both realistically not entertaining , wonder woman came and was hit , Aquaman same , WW2 flopped , Shazam hit JL flop , Snyder cut hit.

  • oElementz Elementz (@oElementz) reported

    @EndersCourage This is the exact problem DC has had for years. They put out something like Shazam that's super family friendly, then you got The Joker being one of the most dark and twisted serious origin stories there is. They seem to have lost their ability to choose and tone and stick to it

  • anyaritual . (@anyaritual) reported

    black adam and shazam look terrible and aquaman 2 is going to flop

  • oohkbarbie CourtneyShane (@oohkbarbie) reported

    @BarbRoom Nobody EXPLAINING how to Shazam it tho.. I’m having trouble since it’s unreleased

  • DondaOutsold Believe What I Say | Donda (@DondaOutsold) reported

    @Jimmywhile @whenbatmenfly Didn’t they say he turned down the Shazam cameo?

  • CrazyShadyFacts Random Eminem Facts (@CrazyShadyFacts) reported

    Movie trailers that feature Eminem songs Sing - Sing for the Moment Sing 2 - My Name Is Despicable Me 2 - Without Me Despicable Me 3 - So Bad Shazam - My Name Is Shazam 2 - Business Real Steel - Till I Collapse Equalizer - Guts Over Fear MI4 - Wont Back Down Project X - W.T.P

  • ttaawwoo owat (@ttaawwoo) reported

    @MichaelJTrampe Would you have to remove them after they're purchased exclusive though? Say an artist buys it exclusive or even a lease then they release it on DSP's. Imagine we both have shazam or something then there's a possibility both our songs would show up / might have a copyright issue?

  • BuntyHunterJayP JP❤ 🤍 💙 🏳️‍🌈 (@BuntyHunterJayP) reported

    @screenrant Black Adam is one of the villans from "Captian Marvel" (until renamed Shazam due to copyright issues.)

  • Drivingthepaint Ronald J Swanson (@Drivingthepaint) reported

    @Duhhky Even if they just wanted to do it by committee it would be fine if they could pick a direction and all walk that way the problem is their movies are all so disjointed from one another and tonally all bleak as hell. Shazam as the lone enjoyable movie made since Nolan stepped away

  • oohkbarbie CourtneyShane (@oohkbarbie) reported

    How do we Shazam Freaky Girl? I’m having trouble!!!

  • spookywhoreken son ja || Protect Trans POC (@spookywhoreken) reported

    weird how 10-20 years ago Shazam rags and the like we're heavily marketed to cut down on paper towel waste and now paper towel advertising is out the wahoo and trying to replaced our "old stinky gross soggy totally not washable and forever soiled" kitchen rags. billions deserve d

  • LadyProck Nikki Left BAFA (@LadyProck) reported

    @coltermolter @joshgammon That's literally what I was just thinking lol. "Woah. If even Colter thinks it might be a bad idea, DC is in TROUBLE." (Also, don't disrespect Shazam 2!)

  • Durjoy_Bm Durjoy doesn't know he's a bot (@Durjoy_Bm) reported

    @itsZaymesBorh @Ash19Kumar @wbd And now you know the problem. That’s why Shazam movies cannot make zsjl canon only the flash movie could.

  • robnoxious66 Robnoxious+ (@robnoxious66) reported

    I wish Shazam was here to instantly charge my phone. Getting back up to retrieve the charging cord from the living room after I'd already laid down was a bridge too far last night.

  • RonDiesel12 Ron Diesel🎧💪🇦🇬 (@RonDiesel12) reported

    @chancelor_p that's the crazy part about all of this. If Cavill had shown up in Shazam, maybe that's a way to test the audience reactions to Cavill being Superman and they can do more with him down the line

  • batmanfan240 timothy collins (@batmanfan240) reported

    @SilasFox9 @Abid90534072 @GraceRandolph Dc try to fix something that wasn’t broken that was their issue. Just one little announcement of Ben affleck has more hype to dc then black Adam and Shazam put together.

  • dani77359872 LA XAVINETA (@dani77359872) reported

    @fidel_lion @ourmovienews I won’t put my hopes up on Superman in black Adam after the rock words on sdcc my hopes are down about that if he shows at the end of the credits probably a head off like Shazam or simple shadow like peacemaker 🤢🤮

  • joeys_sf Comfort Creator (@joeys_sf) reported

    @subpharmacist Shazam solved that problem.

  • mmhunter15 ilovemide🐺🅿️ (@mmhunter15) reported

    @JimmyTrujillo58 @jkbaker1117 I think there was speculation that he planned to include Shazam down the line and I’m pretty sure hawkmans race (can’t remember the name) was in the history lesson and was removed from it by Wb.

  • maskedProdigy Prodigy (@maskedProdigy) reported

    @PikeOfHope Oh for sure. I realized Flash was the only face not shown in the Shazam trailer during the name drops. But only focusing on Shazam and Black Adam when Aquaman is coming out early next year was a weird choice. Could still show everything minus Amber Heard if that was an issue.

  • HumanWizardCat Stoney_Salem 🪄🐈‍⬛ (@HumanWizardCat) reported

    My Shazam’s never pick up when my phone is out of service smh so annoying

  • noahides Noahide Books - Daniel T. A. Daly (@noahides) reported

    @DCComics Your biggest sellers on Ebay, from what I've seen, in the last few days have been 'Batman' followed by 'Harley Quinn' and then 'Superman' and then 'Aquaman'. 'Sandman' stuff sells well, 'Catwoman' stuff sells ok. Down a level we get 'Wonder Woman', & 'Shazam'.

  • SULLETLVR ⩜⃝riana🪀#SPOTIFY (@SULLETLVR) reported

    there must be a problem with shazam cause i’ve used every phone in my house and it literally won’t come up on any device

  • Shoeshi13 GumShoeshi (@Shoeshi13) reported

    Just had to Shazam a song because it was terrible I had to know what it was.

  • NRD_W1MReeves HEAT2 (@NRD_W1MReeves) reported

    @johncampea There is also the aspect of WBD having the issue from moving away from the “SnyderVerse” and debuting a Shazam trailer with element of it and bringing back Ben & than moving away from it and him again, send a mixed message and enrages the fan base.. really weird choices

  • GeekyCitizen Sam, the Geeky Citizen (@GeekyCitizen) reported

    @arrogantstrnge They should issue some statement. That said, I do find interesting that they were careful to not show Flash's face in the Shazam trailer.

  • Pocketfart Cloud Nine - (@Pocketfart) reported

    @Metahumano2 @ishmael_king See: Daredevil in No Way Home. Or: Abomination in Shang Chi Or: for DC fans, Mister Moth in Shazam/ Linda Carter in Ww2/ Eobard Miller in CWs Flash Fan service can be minimal and go a long way

  • JimmyTrujillo58 Jimmy Trujillo (@JimmyTrujillo58) reported

    @Dondiero Nah. Obviously do whatever you want and everything that happened with ZS and Ray Fisher was awful and unfair. However it's also unfair to take it out on BA's/Shazam 2's crews who have many people whom had nothing to do with how terrible Johns and Hamada have been.

  • UniversalSWave Niyi Aguaze (@UniversalSWave) reported

    The Shazam Music Detection App is genuinely terrible now. It took me several tries to find the song I was looking for. It was excellent back in its early days (Early 2010s). It was even good at finding obscure music.

  • 9untilB 9until_black (@9untilB) reported

    @CurtisLHudson2 Shazam's repeated defeat of BA comes down to brains not brawn. The article writer ignores Billy's daring street smart homeless survivor arc in favor of making him sound outmatched and inadequate.