Shazam

Is Shazam down?

No problems detected

If you are having issues, please submit a report below.

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 01/25/2026 17:10

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Buffering (17%)

    Buffering (17%)

  3. Sign in (17%)

    Sign in (17%)

  4. Playback Issues (17%)

    Playback Issues (17%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNoisy-le-Sec Errors
United StatesPortland Buffering
MexicoTequisquiapan Errors
BrazilSão Paulo Playback Issues
ItalyBari Sign in
NetherlandsHilversum Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • inlovewithjkoo yadira⁷ 𔘓 gguk | Christmas Tree 🎄 (@inlovewithjkoo) reported

    @ygamorcito Hello, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible,fix this problem immediately, thank you.

  • sceneryfortae ♛🎄 (@sceneryfortae) reported

    @strawbear7world Delete app data and Shazam again. It takes some time for some countries to fix the issue. Can you show me screenshot? 🥺

  • cecil_Arg ⟭⟬L'Ceci⁷⟬⟭💜Girl of my dreams (@cecil_Arg) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • Milcah17_12 NgocHieu (@Milcah17_12) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • biu1230 Guillaume Ambroise 💜 (@biu1230) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible. @Shazam

  • iEMOJM (@iEMOJM) reported

    the original version of "christmas tree" by v of bts isn't available on shazam and when shazaming the track, the results show the instrumental version of the song instead, so please fix this issue as soon as possible @Shazam

  • strawbear7world Yoongi's TAEdy 🐻 (@strawbear7world) reported

    @sceneryfortae is there a problem with shazam??? 😭 I can not Tae's ost

  • tetereveries CHRISTMAS TREE OUT NOW (@tetereveries) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 8 hours since the release. Please fix this issue as soon as possible @Shazam

  • inlovewithjkoo yadira⁷ 𔘓 gguk | Christmas Tree 🎄 (@inlovewithjkoo) reported

    @vmkowzy Heyy, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible, fix this problem, thank you.

  • T64194039 T⁷ (@T64194039) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • mei_taetae95 puyen⁷ ☕ taecember 🐻 (@mei_taetae95) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • sm_eternal7 ʟᴜᴄʏ⁷ |🎄Christmas Tree by V🎄 (@sm_eternal7) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • Sophia84346844 Sophia (@Sophia84346844) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • tetebearsweet 『 ˢʷᵉᵉᵗ ⁿⁱᵍʰᵗ』V OST ♥︎ (@tetebearsweet) reported

    @filkook Hi @Shazam, the original version of BTS's V's "Christmas Tree" is not available on Shazam and the instrumental version appears instead. More than 7 hours have passed. We ask you to fix the problem. Thanks!

  • MyloveTae3012 motmi13 (MyloveTae3012) ・◡・🐯🎨 (@MyloveTae3012) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • kvkookv97951 kvkookv9795 (@kvkookv97951) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • inlovewithjkoo yadira⁷ 𔘓 gguk | Christmas Tree 🎄 (@inlovewithjkoo) reported

    @ygamorcito Hi @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible, fix this problem, thank you.

  • MaiVXTCR MAI⁷ (@MaiVXTCR) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • moonytkk Laly ♡'s Moonchild⁷ 🦔 (@moonytkk) reported

    @BANGT4NBEST Hi @Shazam the original version of "Christmas Tree" by V from BTS by BTS is not available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. We ask you to please check the issue as soon as possible, thanks!

  • inlovewithjkoo yadira⁷ 𔘓 gguk | Christmas Tree 🎄 (@inlovewithjkoo) reported

    @kthf4v Hello!, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible, fix this problem, thank u !

  • gcfairymimi Lua ⁷₁₃ Christmas Tree 🎄 (@gcfairymimi) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • Phuongtpp Phương Phương (@Phuongtpp) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • vinguyn47 tuongvi (@vinguyn47) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • inlovewithjkoo yadira⁷ 𔘓 gguk | Christmas Tree 🎄 (@inlovewithjkoo) reported

    @vnetln Hi!, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible. Fix this problem, Thanks.

  • HopeWorld_23 E s t h e r⁷.|V| 🎹⚔ᴮᴱ (@HopeWorld_23) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • winter_Vecember Vante (@winter_Vecember) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • inlovewithjkoo yadira⁷ 𔘓 gguk | Christmas Tree 🎄 (@inlovewithjkoo) reported

    @iNAMUbb Hi @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible, fix this problem immediately , thank you.

  • angelktaeh Yves Christmas Tree🎄 (@angelktaeh) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam

  • kimyeonjo0 Hali (@kimyeonjo0) reported

    The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible. @Shazam

  • inlovewithjkoo yadira⁷ 𔘓 gguk | Christmas Tree 🎄 (@inlovewithjkoo) reported

    Hello, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible, we need you to fix this problem as soon as possible, thanks !