Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 01/20/2026 18:05

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Playback Issues (25%)

    Playback Issues (25%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoTequisquiapan Errors
BrazilSão Paulo Playback Issues
ItalyBari Sign in
NetherlandsHilversum Errors
GermanyBurghausen Errors
United StatesSpring Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • chtaeeks ੈ ‧ 🍞˚ a | on the street (@chtaeeks) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • 97JiR0 Niroh | Hange (@97JiR0) reported

    @titittwu hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jmjksgthv shlvsjm | face🪞 (@jmjksgthv) reported

    @jikookxkookmiin @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • louisfratboygf andysita (@louisfratboygf) reported

    @Pjmnikk_ hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Jiminlovely26 jimincute lvs zooy;face (@Jiminlovely26) reported

    @titittwu hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • hopirouettes lizi ✩ ia 🪞🚏 (@hopirouettes) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • bgtaneternal ً kit ★ on the street, face is coming 🔥 (@bgtaneternal) reported

    hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap, thanks.

  • louisfratboygf andysita (@louisfratboygf) reported

    hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • koominbaes lizli⁷; ON THE STREET (@koominbaes) reported

    @namivida_ Hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • jxngjkk tour agustd 🇦🇷 (@jxngjkk) reported

    @Jintiny_OT7 Hi!?? @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • arrozconleche_r shiro (@arrozconleche_r) reported

    @namivida_ Hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • jkminspace *** -668 | ON THE STREET🤍 (@jkminspace) reported

    Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • jxns31 𝐏𝐚𝐫𝐤 ⁷ (@jxns31) reported

    @Jintiny_OT7 Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • celeste39102421 𝘾𝙚𝙡𝙚𝙨𝙨; FACE ll On the Street (@celeste39102421) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Esperan98321746 Esperanza🤠/🏜️🐻🐨🐱/#TEAMHYYH🇨🇱 (@Esperan98321746) reported

    @jhseosan Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ilvnamseok camilita (@ilvnamseok) reported

    @DianaOl1804529 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • PaolaQu31524164 JM~♡~JK (@PaolaQu31524164) reported

    @melljikuka13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • bangtanmls2 % (@bangtanmls2) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you! 2:11 P

  • withprk K๑smos | FACE & ON THE STREET' info ✧ (@withprk) reported

    @ccbangtanista Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • 1108Parkjmn mingguk_1108_ONTHESTREET (@1108Parkjmn) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • PurplePower7_ Sora🇯🇵 On The Street ☀️ (@PurplePower7_) reported

    @namivida_ Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before, It would be great if you could fix this issue & add the song again asap. Thank you

  • JY_BTS_LOVE July𝓕𝓪𝓬𝓮💜ˢᵘᵍᵃ-ᵃᵍᵘˢᵗ ᵈ' ᵗᵒᵘʳ (@JY_BTS_LOVE) reported

    @namivida_ Hi...! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • my_mingilv 𝚖𝚒𝚗𝚖𝚒𝚗ᵒⁿ ᵗʰᵉ ˢᵗʳᵉᵉᵗ (@my_mingilv) reported

    @titittwu Hello !!! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!¡

  • YgArlert Reth. (@YgArlert) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • valxlov vale❍₇ (@valxlov) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jmjksgthv shlvsjm | face🪞 (@jmjksgthv) reported

    @titittwu @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • Draven90_76 ☆Drav ♡'s lu ᶠᵃᶜᵉ ˣ ᴼⁿ ᵗʰᵉ ˢᵗʳᵉᵉᵗ (@Draven90_76) reported

    @taegintonic @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • MajoSk7 majo⁷| ᴏɴ ᴛʜᴇ ꜱᴛʀᴇᴇᴛ & ꜰᴀᴄᴇ ♡ (@MajoSk7) reported

    @namivida_ Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Nadin60517030 Lou (@Nadin60517030) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • i09yngs ִֶָ (@i09yngs) reported

    @kooalmond Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thanks!