Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 12/05/2025 16:00

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (100%)

    Errors (100%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NetherlandsHilversum Errors
GermanyBurghausen Errors
United StatesSpring Errors
United StatesAlpharetta Errors
EcuadorGuayaquil Buffering
United StatesTampa Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • apclyse dominik ᶠᵃᶜᵉ (@apclyse) reported

    eu @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • RaniaSan16 💜⟭⟬RaniaArmy⁷⟬⟭💜| SUGA DAY IS COMING!🐱💜 (@RaniaSan16) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • kittymrch lina (@kittymrch) reported

    @lvsgoogie_ Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • inayxjm ʏᴀɴɪ | 🦢 (@inayxjm) reported

    @namivida_ @Shazam @AppleMusic Hi, Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Jim_vmr ᴊɪᴍ (@Jim_vmr) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • plushieskai 행쇼 (@plushieskai) reported

    @bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • preciousmochi mely¹³🐥 (@preciousmochi) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • KokoroBTS21 HopeOnStreet & FACEbyJIMINisCOMING (@KokoroBTS21) reported

    @namivida_ Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • lovelycutejimin ❤️‍🔥Min⁷ 《 ON THE STREET🌹》• (@lovelycutejimin) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • preciousmochi mely¹³🐥 (@preciousmochi) reported

    @jkminspace Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • Marisol80143462 MAMG (@Marisol80143462) reported

    @ccbangtanista Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • danljjk dann⁷ (@danljjk) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • preciousmochi mely¹³🐥 (@preciousmochi) reported

    @titittwu Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • thvilvs lu ⭐⭐⭐ (@thvilvs) reported

    @taegintonic Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you !!!

  • danljjk dann⁷ (@danljjk) reported

    @yooncloudss Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • kootomboi topo (@kootomboi) reported

    Hi @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • thxnino (@thxnino) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Bangtangels_613 jossie🦋⁷ one the street ★彡 (@Bangtangels_613) reported

    @bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again soon. Thank you!!

  • Meliiniiitaa ᴹᵉˡ ⁱᵇᵃʳʳᵃ (@Meliiniiitaa) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • minshirmin minshirmin ♡ Face-OTS (@minshirmin) reported

    @titittwu hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Meliiniiitaa ᴹᵉˡ ⁱᵇᵃʳʳᵃ (@Meliiniiitaa) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • hfbgtnn Ria⁷ ON THE STREET🫂FACE (@hfbgtnn) reported

    Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • IPJMGGUK Lillith🐾 (@IPJMGGUK) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • pieckxtogo togo/on the street & face (@pieckxtogo) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • RaniaSan16 💜⟭⟬RaniaArmy⁷⟬⟭💜| SUGA DAY IS COMING!🐱💜 (@RaniaSan16) reported

    @Jintiny_OT7 hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • kooksprn vane (@kooksprn) reported

    @yooncloudss Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • preciousmochi mely¹³🐥 (@preciousmochi) reported

    @OnlyJikook13 Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • hfbgtnn Ria⁷ ON THE STREET🫂FACE (@hfbgtnn) reported

    @Draven90_76 Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Jeiky0t7 🌷Namu🐨 🇵🇪/ 🎊I ON THE STREET👑 FACE💜 (@Jeiky0t7) reported

    @KOOGARUV Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • kittymrch lina (@kittymrch) reported

    @yooncloudss Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you