Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 01/23/2026 03:00

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (40%)

    Errors (40%)

  2. Buffering (20%)

    Buffering (20%)

  3. Sign in (20%)

    Sign in (20%)

  4. Playback Issues (20%)

    Playback Issues (20%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPortland Buffering
MexicoTequisquiapan Errors
BrazilSão Paulo Playback Issues
ItalyBari Sign in
NetherlandsHilversum Errors
GermanyBurghausen Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • gabrieladeargu1 Gabytobel (@gabrieladeargu1) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • arrozconleche_r shiro (@arrozconleche_r) reported

    @titittwu Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • withprk K๑smos | FACE & ON THE STREET' info ✧ (@withprk) reported

    @Draven90_76 Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • vaantaex Abi☆ (@vaantaex) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • beluthvmingi beluu ♥︎.° (@beluthvmingi) reported

    @titittwu Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • FatimaR97219512 彡𝕗𝕒𝕥𝕚𝕞𝕒⁷||BTS||彡 (@FatimaR97219512) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks!

  • imgoodboy__ ~V~🌹 (@imgoodboy__) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • s_de_zorra ⁷🍺BIRR Λ;🇦🇷🌱🦀⃤ ON THE STREET (@s_de_zorra) reported

    @pjmklvs Hey, @Shazam @AppleMusic... Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks~

  • hoseokesminovio Jim On the street (@hoseokesminovio) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • byminguks ~Mich 🐾 (@byminguks) reported

    @Pjmnikk_ Hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • prkthkoo tete Ivs jaru. (@prkthkoo) reported

    @taegintonic Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.!¡

  • vm951030 🪞_PAM⁷┆FACE • ON THE STREET (@vm951030) reported

    @namivida_ Hello @Shazam @AppleMusic, "Christmas Love" by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • my_mingilv 𝚖𝚒𝚗𝚖𝚒𝚗ᵒⁿ ᵗʰᵉ ˢᵗʳᵉᵉᵗ (@my_mingilv) reported

    @melljikuka13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • DianaOl1804529 Diana🌙 (@DianaOl1804529) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • holalauraj ☀️💕🌙 on the street❤️‍🔥ᴾᴶᴹ¹ 𝔽𝔸ℂ𝔼 (@holalauraj) reported

    @ccbangtanista Please @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • njmntk Day 𖠌 (@njmntk) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • hyyh7_13 𝒽𝓎𝓎𝒽 | ON THE STREET & FACE IS COMING 🪞🃏 (@hyyh7_13) reported

    @Jintiny_OT7 Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • parkj_m95 ʏᴇꜱꜱɪ ˡᵛˢ ᶠᵃᵈᵃʸ ♡ | FACE IS COMING (@parkj_m95) reported

    @Jintiny_OT7 hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • lvshobisunshine ᴇᴠᴇʟʏɴ| I miss u Jin ★ (@lvshobisunshine) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank u!!!!

  • taekoorr ًmaru (@taekoorr) reported

    hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • EmanuelG51 in love with BTS🫶🏻💜 (@EmanuelG51) reported

    @namivida_ Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • withpjmn ʏᴜᴛ ❈ | FACE & ON THE STREET (@withpjmn) reported

    @namivida_ Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • thvhsk_ 🍐on the street 🪞 (@thvhsk_) reported

    @taegintonic Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • vmnygsky vani ๑ face (@vmnygsky) reported

    Hey @Shazam & @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap, and thanks in advance !

  • hoseokmyloveee Ley | Face | On the street (@hoseokmyloveee) reported

    @Pjmnikk_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • SamboniSelen 살레나 김🇨🇴❤️ (@SamboniSelen) reported

    @Jintiny_OT7 Hi! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • Draven90_76 ☆Drav ♡'s lu ᶠᵃᶜᵉ ˣ ᴼⁿ ᵗʰᵉ ˢᵗʳᵉᵉᵗ (@Draven90_76) reported

    @titittwu @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • voneJ6500 VonneOT7 (@voneJ6500) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank u....!!!!

  • hyyh7_13 𝒽𝓎𝓎𝒽 | ON THE STREET & FACE IS COMING 🪞🃏 (@hyyh7_13) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • mincatss_ Boa (@mincatss_) reported

    @jcatyg hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap, thanks.