Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 11/23/2025 01:30

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (100%)

    Errors (100%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NetherlandsHilversum Errors
GermanyBurghausen Errors
United StatesSpring Errors
United StatesAlpharetta Errors
EcuadorGuayaquil Buffering
United StatesTampa Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • ZRosmery7 Rosmy | FACE🪞 ʲⁱᵐⁱⁿ ⁱˢ ᶜᵒᵐⁱⁿᵍ (@ZRosmery7) reported

    @ccbangtanista Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jkthv_gi 𝕄𝕖𝕝🤎ꜰᴀᴄᴇ ɪꜱ ᴄᴏᴍɪɴɢ (@jkthv_gi) reported

    @Draven90_76 Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Taemiositodmiel ▪︎ andrea | FACE ☆ ON THE STREET (@Taemiositodmiel) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • lis7promiseWU Lis★¹³ 🖤 Face|on the street (@lis7promiseWU) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap, thank you!!

  • Yanvxwnam •Yam | Tiene límite😭 (@Yanvxwnam) reported

    @withpjmn Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • kookdash bonice (@kookdash) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • seoulbiebs Andrea 🐨 ot7 | On The Street y Face Is Coming !! (@seoulbiebs) reported

    @majitokoo Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • whos_nubyul Ivvy ๋࣭ 🇦🇷⌇ON THE STREET !!! (@whos_nubyul) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • whos_nubyul Ivvy ๋࣭ 🇦🇷⌇ON THE STREET !!! (@whos_nubyul) reported

    @withpjmn @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • vanikoop niko★ face (@vanikoop) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • dearhyz bren (@dearhyz) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • BabypinkPL PauPa ᶠᵃᶜᵉ (@BabypinkPL) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Alexaanimesa08 ❀𝔸𝕃𝔼⁷♥︎🐥 (@Alexaanimesa08) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ParkBren13 𝑩𝒓𝒆𝒏 | 𝑶𝒏 𝒕𝒉𝒆 𝒔𝒕𝒓𝒆𝒆𝒕 & 𝒇𝒂𝒄𝒆 (@ParkBren13) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • seokjinpurple12 ❥papasfritasᴼᵗ⁷♡face/onthestreet/toursuga♡ (@seokjinpurple12) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank u....!!!!

  • AdamariJeon Jeon mi hombre⁷🪞(PJM1✿FACE✿) (@AdamariJeon) reported

    @namivida_ Hi!, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • abyss_lu7 xuxuca.lu | FACE/ON THE STREET🐜 (@abyss_lu7) reported

    @taegintonic Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ddaecyph Santi (@ddaecyph) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • MajoSk7 majo⁷| ᴏɴ ᴛʜᴇ ꜱᴛʀᴇᴇᴛ & ꜰᴀᴄᴇ ♡ (@MajoSk7) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Damiw278 Aira♡ (@Damiw278) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • chiminie_26 | bluebell🍷 |💜🇵🇪 (@chiminie_26) reported

    @aritj1m3 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • quimtufay 𝐹𝑙𝑜𝑟𝑒𝑛☾︎☀︎︎☽︎𝑇𝑢𝑓𝑎𝑦🇦🇷 (@quimtufay) reported

    @majitokoo Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • KimSJ7_M Mimi💫⁰⁷| FACE | ON THE STREET. (@KimSJ7_M) reported

    @namivida_ Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ilyubngtn_ moni⁷ face is coming (@ilyubngtn_) reported

    @taegintonic @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • OlivaAna3 jmp_hop (@OlivaAna3) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • rkivndigo ddada¡! On The Street (@rkivndigo) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • gcffavss 🌷 ; nini (@gcffavss) reported

    Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • jxngjkk tour agustd 🇦🇷 (@jxngjkk) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • 4gusthv Fer۵ (@4gusthv) reported

    @namivida_ Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jfkfdkfkjkjmkm .𝖋𝖆𝖈𝖊 ✧ (@jfkfdkfkjkjmkm) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you