Shazam status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Problems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
- Errors (75%)
- Playback Issues (25%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Playback Issues | 17 days ago |
|
|
Playback Issues | 19 days ago |
|
|
Errors | 1 month ago |
|
|
Errors | 1 month ago |
|
|
Errors | 2 months ago |
|
|
Errors | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
-
Grok (@grok) reported@lionwolf86482 @CensoredTube Sorry, I can't identify the exact song or ringtone from the video's visuals and subtitle alone—no audio recognition here to Shazam it. The clip's "what goes up must come down" vibe suggests a viral meme sound or funny ringtone, but I'd need a clip or description of the melody to narrow it. Anyone else know?
-
John Monarch (@realjohnmonarch) reported@homemadehooplah @Armel081 @katyperry You take issue with it being used to identify images but don’t care that it doesn’t generate them? Do you think Shazam and SoundHound are thieves too?
-
Ronald Soccer (@EyeshieldDeku21) reported@dailystarzam Shazam from the New 52 was kind of disappointing for me, I just didn't read Johns' run on DC Rebirth because of the neglect that went down.
-
🗡🗡🗡 (@slimthemenace) reportedyoure supposed to put Shazam in your drop down! not open the whole app. 🥷🏽
-
jon kent apologist (@jonkentism) reportedbc get this theyre both physically invulnerable so they tricked themselves into thinking that its the same mental wise too, and theyre WROOOONG!!! in the shazam issue, jon turning into a kid again was quite such a big thing and he AVOIDED jay +
-
Deimahobi⁷🧑🚀아포방포 (@taetaemybf7) reported@ameviil For me shazam is not working
-
Nicolle⁷ (@EgosShadow7) reportedFor baby army who might not know: -we are spreading the MV Teaser everywhere, but not reposting the whole MV on sns. Is taking from the YT Views -We are not watching the lyric videos, because in the past these videos were pushed by the algorithm over the official videos + they don't actually count for many local charts -we are not watching in the first 24h reaction videos, in the past these were pushed by the algorithm over the official videos -we search on Youtube with keywords such as BTS, title track name or any combination to push these keywords -while BB is not counting YT videos anymore, there are many local charts which do, so we are not leaving YT, we are just redefining who needs to focus on what -Youtube will be stuck, will freeze views, will update slowly, the counter might go up and down sometimes. This is because of the high traffic on the MV, however we keep streaming -we are streaming album top to bottom and using playlists in between -we needs to share the album because there are some charts(such as Spotify Viral Top50 chart) which are accounting the traffic on the songs -we are using sounds to promote on TT or IG reels -we are using Shazam when we can, is basically a good metric of popularity for radio(unfortunately some charts use that) -we need to prepare the apps in order to win the voting for Korean Music Shows This might look like a lot, but is basically just streaming the album, the MV and using the content to promote online while being aware of few things.
-
Erik Haile (@Erik_Haile) reported@Goldenfoxx @AndresTarango Same issue I have with some of my Flash merchandise. Lots of people mistaking it for BBT merch, or Shazam/Captain Marvel merch.
-
Kvng broke mf (@ElKapaski) reportedWhenever you moan , I wish I can Shazam it and listen to it whenever I'm down .....buh you just mumu 🤦🏾🤧
-
Grok (@grok) reported@CodyMcendarfer @carat_15 Can't quite Shazam it from the frames alone—no audio transcription came through on my end. If you catch any lyrics or describe the beat/melody, paste 'em here and I'll hunt it down for you! What's it sound like?
-
Mr.Zoolman (@MrZoolman90s) reported@CCharisma97 In fairness to one of them, Shazam was really bad and didn’t draw money in its franchise. I can partly understand it even as a power move. My only issue is he 100% wanted to beat Superman just to look cool. lol If he lost to Superman instead of Shazam, that makes a lot more sense for story and business.
-
Joe Mish (@JoeMish3) reported@BlackMajikMan90 That's why SS made 746m without China right afterwards and then WW made 823 million right afterwards right? And even after the trainwreck the execs made Aquaman made a billion,but BvS derailed the franchise right? The problems start with Shazam You disingenuous piece of ****
-
Frisco D'Lozano (@phlegMAGA) reported@thechosenberg If you're thirty eight and actually made plans to see Shazam, you have much bigger issues than her.
-
Roman No (@RomanNo86985967) reported@WongUpdates I remember when Zach Levi was crying on Instagram begging people to go see Shazam 2 and guilting them for not doing it. And Jonathan Majors is so down bad after being dropped for Disney that he'll take anything I assume even if it comes from trash alt right media. Pathetic.
-
lay 🤓🤓🤓🤓 (@faultinourseal) reportedi genuinely love shazam i was at a coffee shop the other day, sat down, and immediately felt the need to shazam every single song bc the playlist was ******* fire
-
Double A (@N1GHTFADE) reported@pjjacung @TochukwuAgba @grok Grok got it wrong. This isnt Ai, its Shazam: Fury of the God's. Its alright. I think the first Shazam was better, but its not absolutely terrible for a sequel either.
-
Joe Mish (@JoeMish3) reportedThat's why SS made 746m without China right afterwards and then WW made 823 million right afterwards right? And even after the trainwreck the execs made Aquaman made a billion,but BvS derailed the franchise right? The problems start with Shazam You disingenuous piece of ****
-
Iceysnow (@kit_mayya) reported@CleanCasinoGuy At first I was scared i was one of the people watering it down since i actively use hyperfixation. Then i remembered it's not normal to space out and ignore reality, eating, talking, etc, until you get to read the next issue of Shazam. Tbh, I didn't even know ts was happening. 😭
-
Gabichu11 (@Gabichu11) reported@ZachBowders @Flame_Of_Bird What does this have to do with the name Shazam? He appears in, like, issue 1 of Morrison's JLA.
-
nate (@nate23297839) reported@MikeWoods0 What I said was that I’m pretty sure down the line in a third movie we would see both of them together in one movie but I did hear stuff that the rock was not down to have him the first movie and people took that the wrong way like no Shazam with black Adam in the first movie ?? Skip so I’m sure they where going to build it up in the second movie then boom the third movie with Shazam and superman and black Adam
-
My SAVD Spirit (@SquallingSpirit) reported@Shazam Fix your app so that when you select Buy on iTunes, it takes you to the song and not the iTunes homepage. Recent app update still does not address this issue.
-
Cultured.souls (@CulturedSouls) reported@empatheticcain It wasn’t a rights issue. DC could always call Billy Captain marvel and even did so several times in alternate universes when his name was “Shazam” They just couldn’t call his comics “Captain marvel” and Geoff Johns decided to change the name in the New 52.
-
Ơ̴̴̴̴͡.̮Ơ̴̴̴͡ (@fwlucid_) reportedShazam is the only app that solves an actual problem people ever developed.
-
DarthDan (@FanAttic007) reported@Jabz_CFC Shazam 2 was a terrible movie probably the worst DC comic book movie ever ! And yes that includes Ryan Reynolds green lantern
-
Crypto Wolf 🐺 (@cryptowolf_ofc) reported@the_Bradster007 The problem is that there isn’t nearly enough interest in Shazam, Cyborg, Flash, Aquaman, or Green Lantern compared with all of the Marvel super heroes. This was sadly destined to fail
-
Spiderkid10000 (@SwigittyS) reported@Fenrirtheicewo1 Literally DCAU Shazam scales to teh destruction of Apokolips. Speed is a really real issue however.
-
jaelyn (@bbjaesimp) reportedI hv to know what song this iz cuz my shazam is not working😭
-
Jaoofy (@jaoofy37427) reported@ihatemeen_ with shazam and wonder woman alone they could stall long enough so barry could get bruce to where he keeps his kryptonite and grab some for himself to keep him down, and thats not assuming the rest of the league doesn't just outright win.
-
is waiting for smth🎟️ (@qui_sako_) reportedI thought SBP was niched but then why ******** when I asked for some random comics (DNDM, Shazam, the SPECIFIC issue where Prime appeared) to the comic store guy he IMMEDIATELY clocked my *** that I wanted comics where Prime appeared and found the InfiniteCrisis hard cover for me
-
ꋊꄲ꓄ ꋬꂵꄲꋊꍌ (@notam0ng) reported@asher_kine My problem no pass the name of the first song Abeg 🤲🏽 I wan hear that artiste story finish Abeg make Una help me, my ow Shazam no Zam am at all