Shazam status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

• Errors (63%)
• Playback Issues (25%)
• Buffering (13%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

City	Problem Type	Report Time
Katowice	Buffering	17 days ago
Lyon	Errors	19 days ago
Township of Evan	Errors	2 months ago
Orgerus	Playback Issues	2 months ago
Hamburg	Playback Issues	2 months ago
Fontaine	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ɆmmΛnü℮⩚ (@nexusevent123) reported 2 minutes ago

  @OtunbaSebotimo @The_Big_Chifa_ One of the biggest issue was that Billy as a kid was too mature well composed and kinda mopey most times and when he becomes Shazam he acts like a complete child.

• 
  Aliff Aziz  (@AliffAziz9) reported 3 minutes ago

  @OtunbaSebotimo It’s a great movie. The only problem is teenage Billy Batson is played as a serious, street-smart kid, but when he transforms into Shazam, he completely changes into an over-the-top, immature goofball. Doesn’t feels like they the same person

• 
  Al Berto (@AlbertoMRamirez) reported 4 minutes ago

  @TheCinesthetic I don’t think it’s a disaster of a movie. I really like so much of it, that it overshadows the issues the film does have. But it’s def not a horrible or even bad movie. I mean the first one is better. But WW84 is better than Quantumania, Fantastic Four, Shazam 2, The Marvels,etc

• 
  zangothando (@zango_kubheka) reported 9 minutes ago

  Whoever is responsible for the degradation in Shazam’s service quality…

• 
  Joseph Mora (@PapiNCali) reported 9 minutes ago

  @TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.

• 
  ゴッドファーザー The Godfather (@Igniteoud) reported 9 minutes ago

  The success rate for discovering songs via @Shazam has dropped. Perhaps the algorithm is flawed or there have been many errors recently. Shazam struggles to identify songs, particularly those in the progressive house and dub techno genres. @Apple @AppleMusic

• 
  Chris Craddock (@ChrisCraddock5) reported 13 minutes ago

  Reed: Yes, I do. He needed somebody to talk to her and find out what would she say if she was asked about Jeffrey Epstein, and you were the perfect choice. And you went down there and suddenly - Shazam, she’s out.”

• 
  tiny god (@She_isKing_) reported 14 minutes ago

  Anyone else’s Shazam not working? Neither of my iPads or my phone are able to find multiple common songs. @Shazam what the heck 🥺

• 
  Shannon Jesso (@ShannonJesso) reported 18 minutes ago

  @WTHfilms @TheEasternOptic I don't count the Shazam Cameo because it wasn't Cavill. It was his stunt man which is why you only see him from the neck down.

• 
  Deimahobi⁷🧑‍🚀아포방포 (@taetaemybf7) reported 20 minutes ago

  @ameviil For me shazam is not working

• 
  ThatDeadHead (@SteveGr16838876) reported 21 minutes ago

  @OtunbaSebotimo The problem with the movie the kid actor acted nothing like the Shazam version, he was way too serious and didn't have the same charm

• 
  𝕽𝖆𝖘𝖌𝖚𝖑𝖑𝖆 WA to 1B (@IconOfAnEraTae) reported 23 minutes ago

  We are getting better at Spotify but Apple Music is going down. Shazam is the easiest of all the platforms and we are at zero. Dont u all feel bad??? Every android user can Shazam atleast 10 times easily. But here we r. Depending on a few hardworking streamers while others+

• 
  ionuț 95 (fan account) (@BraveForGaga95) reported 23 minutes ago

  It's on you if you can't see it, the song is literally #2 on Shazam Global, radios keeps refusing to play it, the streams are going down instead of up, the views on YT are also going down. Anyway those are just soundtrack songs so idc that much overall if they don't do it

• 
  ~X~ (xgrrrl1) (@jnsqxgrrrl1) reported 25 minutes ago

  @RaminNasibov @TheBookofG1nk0 I downloaded Merlin but it will absolutely not work unless you give location permissions which is not cool. I mean it listens through mic AND tracks location. Privacy issue. Someone needs to invent a competitor that makes it optional! Bird Shazam on demand w/ manual loc data

• 
  Jaymovies (@juliandceu) reported 25 minutes ago

  @jayjjalen I know the plots with his own villains are already so much better than king Shazam or the Ras plot. Like his parasite 2 issue was even better.

• 
  T-800 (@T800s_Batcave) reported 33 minutes ago

  @KaroyStephenson @TheFilmJunkee I don't agree but I understand this when it comes to the 1st Aquaman movie. It's not terrible, but it's not great either. The 2nd one however is down there with TSS and Shazam 2.

• 
  Maples (@MapleLeafClover) reported 35 minutes ago

  @asislife13 @Equites333 @ChildOfKhan_ No problem. It's the main hook these ads have and Shazam picked it up pretty quick.

• 
  anni❤️‍🔥 (@Annikadabra_) reported 35 minutes ago

  @sweettweetangie Girl Problems by Bradley Jago sagt shazam

• 
  Miraïsenberg (@Mirai_Itami) reported 37 minutes ago

  @SirBylHolte If you got a problem with : « I don’t want the bad guys to get killed." "I don’t care how many people they hurt or kill along the way." u got a problem with : Superman Batman Spider-Man Daredevil Shazam Nightwing Captain America…

• 
  EvoTwinz (@evotwinz) reported 43 minutes ago

  SHAZAM NOT WORKING! Internet do yall thing !

• 
  Dralcor (@DralcorSol) reported 45 minutes ago

  @dak_daze @grok Maybe the XE video? I don't know, and Shazam is not working for me right now. Just a thought

• 
  trey (@tgold29) reported 50 minutes ago

  @SamB_46 Underrated refuge moment that I actually have functioning cell service to Shazam tracks

• 
  jon kent apologist (@jonkentism) reported 52 minutes ago

  bc get this theyre both physically invulnerable so they tricked themselves into thinking that its the same mental wise too, and theyre WROOOONG!!! in the shazam issue, jon turning into a kid again was quite such a big thing and he AVOIDED jay +

• 
  Péist Mhór (@BigWorm11174792) reported 53 minutes ago

  Shazam had no answer for blade 2. Close to infallible normally, 3 wrong answers tonight!! Just put on pulp fiction and it had no problem picking up tracks from that.

• 
  Joe Mish (@JoeMish3) reported 55 minutes ago

  That's why SS made 746m without China right afterwards and then WW made 823 million right afterwards right? And even after the trainwreck the execs made Aquaman made a billion,but BvS derailed the franchise right? The problems start with Shazam You disingenuous piece of ****

• 
  Nemesis (@Nemesis810570) reported 55 minutes ago

  @ffommaa @Lilsly0 @Dah_Saint001 Try dey current bruh 😐dem dey deduct Wizmid streams,even his Shazam self so if you are not that current abeg try stfu Na people like una just dey put Wizmid for trouble 😵‍💫

• 
  T3Collects (@T3Collects) reported 57 minutes ago

  Your other location 25 mins away? All the same figures except Shazam were also sitting on the shelf because it was already bought. I don't understand why you guys can't fix your inventory issues!!!

• 
  J.S. Karma (@EtInferius) reported 57 minutes ago

  @RAISRAEL2 Remeber the song app named shazam? Or waa it a site or something? I never used it. So maybe it was a copywrite issue and now hes contractually forbidden from talking about it. Or those kids went missing to the island....

• 
  iMovie (@iMovieapptwt) reported 58 minutes ago

  new account rules: Volume = BLOCKED Brightness = BLOCKED Cell service = BLOCKED Do Not Disturb = BLOCKED Flashlight = BLOCKED Hotspot = BLOCKED Airdrop = BLOCKED Shazam = BLOCKED Ibispaint X & Alright Motion= 𝓭𝓶 𝓶𝓮...

• 
  Iceysnow (@kit_mayya) reported 58 minutes ago

  @CleanCasinoGuy At first I was scared i was one of the people watering it down since i actively use hyperfixation. Then i remembered it's not normal to space out and ignore reality, eating, talking, etc, until you get to read the next issue of Shazam. Tbh, I didn't even know ts was happening. 😭