Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 01/11/2026 16:25

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Sign in (33%)

    Sign in (33%)

  3. Playback Issues (33%)

    Playback Issues (33%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSão Paulo Playback Issues
ItalyBari Sign in
NetherlandsHilversum Errors
GermanyBurghausen Errors
United StatesSpring Errors
United StatesAlpharetta Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • mer_ofbts mer (@mer_ofbts) reported

    @aritj1m3 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Chace_Bangtan Chace⁷_129ᶠᵃᶜᵉ (@Chace_Bangtan) reported

    @jkminspace He @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • ithkpr diana ★ ; face & ots ! (@ithkpr) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ithkpr diana ★ ; face & ots ! (@ithkpr) reported

    @majitokoo hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ithkpr diana ★ ; face & ots ! (@ithkpr) reported

    @connvfx hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • itsluuknow 𝚂𝚘𝚞𝚙⁷ | FACE & ON THE STREET ♡ (@itsluuknow) reported

    @namivida_ @Shazam @AppleMusic Hi! Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • VILLAINJE0N (@VILLAINJE0N) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • YM_Nevermind Sofia ⁷ (@YM_Nevermind) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • ttwgguk ttwgguk ! ✉️ (@ttwgguk) reported

    @thvmnk hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • univxr_se kookie✨ (@univxr_se) reported

    @IPJMGGUK @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Jiminsh57617182 𝚂𝚎𝚛𝚎𝚗𝚍𝚒𝚙𝚒𝚝𝚢ʲⁱᵏᵒᵒᵏ||ON THE STREET 😻🐇🐣 (@Jiminsh57617182) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Maria46242634 🥰🧎‍♀️JIMIN ¹³_지민_BTS_ Face is coming (@Maria46242634) reported

    @namivida_ Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • miu3412 armiusuzuki (@miu3412) reported

    @ccbangtanista holaa @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • belnilla issa ᥫ᭡ (ON THE STREET) (@belnilla) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of bts is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks

  • stillwyjkth ABI⁷ 🐿️ HOBI 😭 (@stillwyjkth) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • Anniejkx -𝑨𝒏𝒏𝒊𝒆⁷ ☄ꜰᴀᴄᴇ ᴏɴ ᴛʜᴇ ꜱᴛʀᴇᴇᴛ (@Anniejkx) reported

    @taegintonic Hey! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • Natalia81494724 Natalia (@Natalia81494724) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Joselin53123161 𝙼𝚎𝚕 (@Joselin53123161) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • AnabelaCastil14 Castel_Ann (@AnabelaCastil14) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mer_ofbts mer (@mer_ofbts) reported

    @jkminspace Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • _MineyMo Fishu/// BTS (@_MineyMo) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Umi_Shuuya Eli (@Umi_Shuuya) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is not available and searchable anymore on Shazam when it Eda available before. It would be great if you could Please fix this issue and add the song again. Thanks!

  • zxcvbnmfoi `🪞 (@zxcvbnmfoi) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • yoonstxble___ Dinn ☆'s ⁷ | 𔘓 Face is coming ! (@yoonstxble___) reported

    @taeebaring Heeeey! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ahnhminh anh.FACE (@ahnhminh) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks.

  • mimi_01_abc - ̗̀Madelein | 𝐎𝐍 𝐓𝐇𝐄 𝐒𝐓𝐑𝐄𝐄𝐓 💚 (@mimi_01_abc) reported

    @taeebaring Hey! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ydan774 💜(Rui)🐋⁷🌱🧡PTD🧡²¹ (@ydan774) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • coffeenina Nina 🐢 (@coffeenina) reported

    Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mosiyuri mosi주리 (@mosiyuri) reported

    @bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • T1ar3_ t1ar_3 | PJM1 IS COMING (@T1ar3_) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you