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Shazam

Shazam down? Service status and problems

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If you are having issues, please submit a report below.

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  • 70% Errors (70%)
  • 20% Buffering (20%)
  • 10% Playback Issues (10%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

CityProblem TypeReport Time
Noisy-le-Sec Errors 9 days ago
Karlovo Errors 2 months ago
Petit-Bourg Errors 2 months ago
Cardiff Errors 2 months ago
Chicago Buffering 2 months ago
Noisy-le-Sec Errors 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • ksjvrw
    SEOKJIN πŸ©Ήβ€οΈβ€πŸ©Ή (@ksjvrw) reported

    @majitokoo Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • Coello1yulisa
    μŠλΌμ‚¬ (@Coello1yulisa) reported

    @Jintiny_OT7 hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • loveyouugigi
    Kar salvando el semestre FACE IS COMING (@loveyouugigi) reported

    @namivida_ hi! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ashleyherrera96
    κͺ–π˜΄κ«β· |FACE is coming πŸͺž|πŸ‡©πŸ‡΄ON THE STREET πŸ›£οΈ (@ashleyherrera96) reported

    @jhseosan Hey @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ksjvrw
    SEOKJIN πŸ©Ήβ€οΈβ€πŸ©Ή (@ksjvrw) reported

    @fruttikooo Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • jmfleuur
    denn’ FACE IS COMING (@jmfleuur) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • herloveyoongi
    nannie (@herloveyoongi) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • tannie_moon
    πŸ’œ 𖧧π“†ͺ π”‰π”žπ” π”’ 𝔦𝔰 𝔠𝔬π”ͺ𝔦𝔫𝔀 (@tannie_moon) reported

    @Jintiny_OT7 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap.

  • ashleyherrera96
    κͺ–π˜΄κ«β· |FACE is coming πŸͺž|πŸ‡©πŸ‡΄ON THE STREET πŸ›£οΈ (@ashleyherrera96) reported

    @taegintonic Hi!! @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • ksjvrw
    SEOKJIN πŸ©Ήβ€οΈβ€πŸ©Ή (@ksjvrw) reported

    @thvmnk Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • ksjvrw
    SEOKJIN πŸ©Ήβ€οΈβ€πŸ©Ή (@ksjvrw) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • loveumimii
    π’π’Šπ’π’Š 𝒍𝒗𝒔 π’šπ’π’π’π’Šπ’†Λš. ΰ£ͺ (@loveumimii) reported

    @majitokoo Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • heavyjeon
    ju on the street πŸ‡¦πŸ‡· (@heavyjeon) reported

    @titittwu Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • Val_1207M
    Val | Inactiva πŸ“š (@Val_1207M) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • MajoSk7
    majo⁷| ᴏɴ α΄›Κœα΄‡ κœ±α΄›Κ€α΄‡α΄‡α΄› & κœ°α΄€α΄„α΄‡ β™‘ (@MajoSk7) reported

    @sugamihoney Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Karen01076012
    Karen (@Karen01076012) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • heavyjeon
    ju on the street πŸ‡¦πŸ‡· (@heavyjeon) reported

    @lvsgoogie_ Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • vwijwekwe
    estefa⁷♑; on the streetαΆ α΅ƒαΆœα΅‰ (@vwijwekwe) reported

    @taegintonic Hello! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • thvel7
    lynaβœ°Κ³α΅—α΅‰α΅α΅– (@thvel7) reported

    @sugamihoney hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • _minblu_
    Ayu β€’ FACE⁷ (@_minblu_) reported

    @DianaOl1804529 Hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • loveumimii
    π’π’Šπ’π’Š 𝒍𝒗𝒔 π’šπ’π’π’π’Šπ’†Λš. ΰ£ͺ (@loveumimii) reported

    @yooncloudss Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • herloveyoongi
    nannie (@herloveyoongi) reported

    @taegintonic Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • byoonsix
    Nury ;πŸ’ƒ (@byoonsix) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • jkthv_gi
    π•„π•–π•πŸ€Žκœ°α΄€α΄„α΄‡ Ιͺꜱ ᴄᴏᴍΙͺΙ΄Ι’ (@jkthv_gi) reported

    @sugamihoney Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • jhxyg_
    Lu (@jhxyg_) reported

    Hi! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you! ...

  • hyorhythm
    Hyorinβ™‘| Lai me respondiΓ³ un tuit πŸ’” (@hyorhythm) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Koocoodrilo
    Β°KooΒ° Face on the street (@Koocoodrilo) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • jmfleuur
    denn’ FACE IS COMING (@jmfleuur) reported

    hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • herloveyoongi
    nannie (@herloveyoongi) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Mandarinamin9
    Minmin⁷ OnlyArmy πŸ’œ (@Mandarinamin9) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!!