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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Full Outage Map
ErrorsProblems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
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Errors (50%)
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Buffering (17%)
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Sign in (17%)
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Playback Issues (17%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noisy-le-Sec |
Errors | |
 Portland |
Buffering | |
 Tequisquiapan |
Errors | |
 São Paulo |
Playback Issues | |
 Bari |
Sign in | |
 Hilversum |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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yadira⁷ 𔘓 gguk | Christmas Tree 🎄
(@inlovewithjkoo) reported
@ygamorcito Hello, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible,fix this problem immediately, thank you.
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♛🎄
(@sceneryfortae) reported
@strawbear7world Delete app data and Shazam again. It takes some time for some countries to fix the issue. Can you show me screenshot? 🥺
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⟭⟬L'Ceci⁷⟬⟭💜Girl of my dreams
(@cecil_Arg) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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NgocHieu
(@Milcah17_12) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Guillaume Ambroise 💜
(@biu1230) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible. @Shazam
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☆
(@iEMOJM) reported
the original version of "christmas tree" by v of bts isn't available on shazam and when shazaming the track, the results show the instrumental version of the song instead, so please fix this issue as soon as possible @Shazam
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Yoongi's TAEdy 🐻
(@strawbear7world) reported
@sceneryfortae is there a problem with shazam??? 😭 I can not Tae's ost
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CHRISTMAS TREE OUT NOW
(@tetereveries) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 8 hours since the release. Please fix this issue as soon as possible @Shazam
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yadira⁷ 𔘓 gguk | Christmas Tree 🎄
(@inlovewithjkoo) reported
@vmkowzy Heyy, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible, fix this problem, thank you.
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T⁷
(@T64194039) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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puyen⁷ ☕ taecember 🐻
(@mei_taetae95) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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ʟᴜᴄʏ⁷ |🎄Christmas Tree by V🎄
(@sm_eternal7) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Sophia
(@Sophia84346844) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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『 ˢʷᵉᵉᵗ ⁿⁱᵍʰᵗ』V OST ♥︎
(@tetebearsweet) reported
@filkook Hi @Shazam, the original version of BTS's V's "Christmas Tree" is not available on Shazam and the instrumental version appears instead. More than 7 hours have passed. We ask you to fix the problem. Thanks!
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motmi13 (MyloveTae3012) ･◡･🐯🎨
(@MyloveTae3012) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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kvkookv9795
(@kvkookv97951) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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yadira⁷ 𔘓 gguk | Christmas Tree 🎄
(@inlovewithjkoo) reported
@ygamorcito Hi @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible, fix this problem, thank you.
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MAI⁷
(@MaiVXTCR) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Laly ♡'s Moonchild⁷ 🦔
(@moonytkk) reported
@BANGT4NBEST Hi @Shazam the original version of "Christmas Tree" by V from BTS by BTS is not available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. We ask you to please check the issue as soon as possible, thanks!
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yadira⁷ 𔘓 gguk | Christmas Tree 🎄
(@inlovewithjkoo) reported
@kthf4v Hello!, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible, fix this problem, thank u !
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Lua ⁷₁₃ Christmas Tree 🎄
(@gcfairymimi) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Phương Phương
(@Phuongtpp) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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tuongvi
(@vinguyn47) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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yadira⁷ 𔘓 gguk | Christmas Tree 🎄
(@inlovewithjkoo) reported
@vnetln Hi!, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible. Fix this problem, Thanks.
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E s t h e r⁷.|V| 🎹⚔ᴮᴱ
(@HopeWorld_23) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Vante
(@winter_Vecember) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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yadira⁷ 𔘓 gguk | Christmas Tree 🎄
(@inlovewithjkoo) reported
@iNAMUbb Hi @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible, fix this problem immediately , thank you.
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Yves Christmas Tree🎄
(@angelktaeh) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible @Shazam
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Hali
(@kimyeonjo0) reported
The original version of "Christmas Tree" by V of BTS isn't available on Shazam and when shazaming the track, the results show the instrumental version of the song instead. It is going to be 3 hours since the release. Please fix this issue as soon as possible. @Shazam
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yadira⁷ 𔘓 gguk | Christmas Tree 🎄
(@inlovewithjkoo) reported
Hello, @Shazam the original version of "Christmas Tree" by V of BTS isn't available on Shazam and the instrumental version comes up instead. It's been more than 2 hours. Please look into the matter as soon as possible, we need you to fix this problem as soon as possible, thanks !