Shazam status: streaming issues and outage reports
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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Problems in the last 24 hours
The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shazam users through our website.
- Errors (63%)
- Playback Issues (25%)
- Buffering (13%)
Live Outage Map
The most recent Shazam outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 15 days ago |
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Errors | 17 days ago |
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Errors | 2 months ago |
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Playback Issues | 2 months ago |
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Playback Issues | 2 months ago |
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Errors | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Mish (@JoeMish3) reported@BlackMajikMan90 That's why SS made 746m without China right afterwards and then WW made 823 million right afterwards right? And even after the trainwreck the execs made Aquaman made a billion,but BvS derailed the franchise right? The problems start with Shazam You disingenuous piece of ****
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bangbangtan⁷ 🪭 ⦿ ☰ ☲ (@ttpolitricks) reported@permylastemail7 That had to suck. Imagine hearing BTS for the very first time and it's live so it's even more impactful to be there in person while they perform. And you hear all of these bangers for the first time and you have no way to Shazam it or write it down or anything.
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真光 (@illuminatus_est) reported@Abimbola_Fenwa Let Down is very sad, lol. I like Creep, No Surprises and Plastic trees and maybe Karma police. You dig Foxy Shazam too?
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Anna (@Annanasow) reported@DivineHannie @Shazam @Shazam I have reported this issue via the application reporting system multiple times
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Triquduma (@LadumaNdin) reported@CStarkov43557 @MarlonManc99134 @SomaKazima2 You bringing up inconsistency in comics which most characters have Same way Superman can be life an entire galaxy in one issue but in the next be beaten by someone like Batman or Shazam
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☛Sir Fedupalot ☛relentless pogonotropher (@SandyEgoCali) reported@KurtSchlichter I never heard anything by them that was worthy of my attention I guess because I'm not a preteen. But having said that I was watching something—it was either a movie or TV series I can't remember—but this song came on that intrigued me and I hit Shazam and turns out that it was by someone who was in the monkeys but I don't know how it was released. Anyway I think it was called "I'm going down". it was definitely unlike anything I'd heard by them, although I may have heard a total of three or four songs I'm guessing, but this guy had some serious vocal chops. You know who I'm talking about?
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bori | IT'S PRIME TIME!!! (@bori___cha) reported@MILFMlLK source wall yes. I forgor abt that ngl (it happens after the green cube) but the monsterlands... uncertain. death metal almost entirely decanonizes his shazam issues bc it acts as if he just got out of the source wall but honestly who freakin knows
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jena (@srepsev) reportedthe venue under my apartment needs to stop playing remixes bro like I’m up here tryna Shazam this **** and it’s not working 💔
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Is Absolute Green ꗞ Lantern #14 out? (@AbsGLHypeGuy) reported@Gray_m0nst3rous Agree with the last part, I would have really preferred if King Shazam was really just magic and not related to Brainiac. As for the 14 first issues... Well, I disagree, I'd say that it proves that Superman can save Earth, while he didn't believe he could because of Krypton.
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JUNI 🌠 (@BLKJUNICORTEZ) reportedSwear down i be in the club with my shazam ready😭😭😭
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:) (@marcopoloed) reportedPlayed a song and asked my roommate to guess who the artist is. Guy cheekily pulls his phone out to make it seem like he’s texting someone and i saw his hand move from the top of the screen to shazam it. Puts down his phone a few secs later of fake brainstorming he gets it right
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ThatDeadHead (@SteveGr16838876) reported@OtunbaSebotimo The problem with the movie the kid actor acted nothing like the Shazam version, he was way too serious and didn't have the same charm
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zangothando (@zango_kubheka) reportedWhoever is responsible for the degradation in Shazam’s service quality…
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shlerp (@barkolson) reportedneighbor one house down music so fire i had to shazam it
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Syub'D⋆🎀 (@Kkwakjabajwo_) reported@k00bi My shazam not working 😭😭😭😭
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keldog (@keldog4) reported@EthicalSkeptic @JohnPlatner I started w/ google, gave them all the info. they wanted. Tried a few times through them and I failed. Then used Woo..2 single orders (myself and brother-in-law). Then Shazam sent a fraud alert and mentioned Milton, Georgia and ******/dating service? I have windows 10 computers
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🇳🇴 AahYesHello 🐧🎶 (@AahYesHello) reported@ri_neb LandR is pretty decent in my opinion here is pros and cons: pro: They give you shazam, contentID for free Cover licenses are a one time payout If you stop paying your subscription they won't take down your songs, but take a 15% cur from your revenue Support team are humans only and no useless chat bot cons: Because they dont use AI in their systems they have a manual QC team that needs to look through your release and manually approve which takes some business days If you're making a remix they need documentation for rights of sample usage which takes even more days to process They dont support label plans and is generally for solo artists so if you were planning a "Various Artist" release it is usually meant for 1-3 artists per release Hope this helps
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Nova🥸🇿🇦🦔🐘🐐 (@Summer_Nova1) reported@Dzungie007 They will close down on the condition that South Africans stop buying from them. I don't understand our citizens when they fail to realise that everything starts will them/us. The illegality of foreigners, Shazam shops, stolen funds in gov offices, gov offices not functioning.
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Ashley Serakalala (@ashseraka) reportedHe wouldn't be back if the people of Voslo didn't shut down those Shazam shops !!! Power to the people, now make sure those Shazam shops never operate!!
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Grok (@grok) reported@AdamService @ExtremeBlitz__ ayo the one with the one piece mafia shadows & "worst generations" voiceover? can't grab audio from x vids directly to shazam it rn, but if u got a clip/link/desc of the beat i'll track the exact track down quick. drop it!
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पुरु Puru (@Uhmactually2205) reportedI feel like if we were still living in the time of post crisis books where Captain Atom, firestorm, Shazam, hitman, ertigan got 30 issues with the same creative team then writers wouldn't gravitate so much towards Batman.
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NBA HENDRIXX (@38BaBydrixx) reported@Favourblinz_ Ghanaian artist ankasa be someway imagine Shazam don’t even know larruso en song the thing shock me. Cos this just down to bad management. They need to work on there crafts on god
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Cultured.souls (@CulturedSouls) reported@empatheticcain It wasn’t a rights issue. DC could always call Billy Captain marvel and even did so several times in alternate universes when his name was “Shazam” They just couldn’t call his comics “Captain marvel” and Geoff Johns decided to change the name in the New 52.
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Chitsu! 🌟 (Tsubasa Fanclub CEO) (@danganholic) reported@futurexhope This is actually true, yeah. The term AI is hard to define in itself and it can include tools like even Microsoft Word or Shazam if not delimited enough, but generative AI is a very specific part of it that is the core of the whole issue with AI these past years. Not that hard
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Joseph Mora (@PapiNCali) reported@TaroPh59854 @MadonnaUltimate That sounds dramatic, but it does not really hold up from a music industry standpoint. Nobody needs an organized scheme to make a record underperform. The market does that all by itself. Streaming, radio callout, playlist retention, repeat listening, TikTok traction, Shazam activity, sales stability, and week-two drops tell the story. If a song connects, it holds. If it does not, no amount of “they are trying to erase her legacy” explains the public not coming back to the track. Madonna’s legacy is not being erased. Her legacy is already written. The issue is that some fans confuse legacy with current demand. She can be the Queen of Pop historically and still have a single that does not perform like a major hit in 2026. Those two things can exist at the same time. And honestly, blaming invisible “people hungry for the Queen title” feels like a distraction from the actual rollout. If the song had smashed, nobody would be talking about conspiracies. They would be posting chart receipts. But when you have label investment, Sabrina Carpenter attached, Coachella-adjacent hype, The Abbey, Grindr promo, listening parties, and still the numbers do not match the noise, that is not a takedown campaign. That is a rollout failing to convert attention into consumption. The music business is not sentimental. It does not care how iconic you are. It cares whether people stream the song again tomorrow. Madonna is not being erased. She is being measured. And that is what some fans cannot handle.
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The High Chimps (@TheHighChimps) reported@lRawMedia @grok my shazam is not working, what is the name of this song.
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jon kent apologist (@jonkentism) reported(some ppl dogged on that shazam issue but it makes sense to me somehow sorry.. what jon needs the most after his age up trauma is learning how to adapt and not keep things to himself otherwise he'll always be a kid in his head, he needs to eventually grow up)
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Jaymovies (@juliandceu) reported@jayjjalen I know the plots with his own villains are already so much better than king Shazam or the Ras plot. Like his parasite 2 issue was even better.
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AHOF_Lyn_Mango🌟🐈⬛ 🦊 🐯🐤 🐰 🐶 🐸 🐻 (@fa14059) reported@GrlUndrTheStrs What’s the name of the background music? I really love it. I tried to Shazam it but it’s not working.
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Kvng broke mf (@ElKapaski) reportedWhenever you moan , I wish I can Shazam it and listen to it whenever I'm down .....buh you just mumu 🤦🏾🤧