Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 02/16/2026 16:25

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (50%)

    Errors (50%)

  2. Buffering (25%)

    Buffering (25%)

  3. Sign in (13%)

    Sign in (13%)

  4. Playback Issues (13%)

    Playback Issues (13%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GuadeloupePetit-Bourg Errors
United KingdomCardiff Errors
United StatesChicago Buffering
FranceNoisy-le-Sec Errors
United StatesPortland Buffering
MexicoTequisquiapan Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • IsGime lightyuz🇦🇷 | ᵒⁿ ᵗʰᵉ ˢᵗʳᵉᵉᵗ ᵃⁿᵈ ᶠᵃᶜᵉ (@IsGime) reported

    @taegintonic Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks!

  • Yoon_Mgdd Dede 🇦🇷 | On the street era. 🍄 (@Yoon_Mgdd) reported

    @connvfx Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • HeydiLorena7 Heydi Lorena (@HeydiLorena7) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!.

  • AreliRodiguez Shes' (@AreliRodiguez) reported

    @namivida_ Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • 7u7Luchi Luchi_Revil🤵🏻_🇺🇾⟭⟬SUGA TOUR is Coming (@7u7Luchi) reported

    @taegintonic Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • gomademascarpjm Jiminista | FACE IS COMING🪞🔥 (@gomademascarpjm) reported

    @kmoureux @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Angelica_stz Angelica (@Angelica_stz) reported

    Hello @Shazam & @AppleMusic, "Christmas Love" by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It would be great if you could please fix this issue & add the song again as soon as possible. Thanks!

  • parkneurus nai || ON THE STREET (@parkneurus) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • JvstJhn Hermes the Virgin (@JvstJhn) reported

    @jeffrey_nko Facts. Storm is omega level with more firepower but she can’t down Shazam quick enough. It’ll only take one punch.

  • KatieChutzpah Katie Chutzpah (@KatieChutzpah) reported

    That Shazam movie with Helen Mirren looks terrible

  • Mingomez12 yunki⁷~ (@Mingomez12) reported

    @bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • Angelica_stz Angelica (@Angelica_stz) reported

    @namivida_ Hi! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Andrea_13_06 Andrea♡⁷ 💜 (@Andrea_13_06) reported

    @ccbangtanista Hii,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you :)

  • Katherine_98765 _____🍰katy🍰_______ (@Katherine_98765) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • DianaRo06585977 Diana (@DianaRo06585977) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Anaismarin8 ~ʟɪᴛʟᴇ⟭⟬ᴋᴏᴏᴋɪᴇ⁷ᵇᵗˢ~🇨🇱Face💗On The Street💚 (@Anaismarin8) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you in advance

  • kthv_vear chio📚 (@kthv_vear) reported

    @taegintonic Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks!

  • greyooie ɢʀᴇy7°FACE_on the street yoongiday🐱 (@greyooie) reported

    @taegintonic Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • JinlvsMar Mar⁷ stream on the street (@JinlvsMar) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • kthv_vear chio📚 (@kthv_vear) reported

    Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks!

  • kth_myg_l ★Danna★⁷// (@kth_myg_l) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • MariaJo11964511 Army_Aliz.13 (@MariaJo11964511) reported

    Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • v97st ᶠᵃᶜᵉ ⁱˢ ᶜᵒᵐⁱⁿᵍ || ᵒⁿ ᵗʰᵉ ˢᵗʳᵉᵉᵗ (@v97st) reported

    @thvmnk Hello! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap please

  • facetofaithh Carol' AOTV (@facetofaithh) reported

    @sugamihoney Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • BerrioMariann 0909 (@BerrioMariann) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • 3Joonsluvs @joonsluvsッ³/🐨🇨🇱 (@3Joonsluvs) reported

    @namivida_ Hola @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks!

  • ana_JHKN Ana.anA⁷ (@ana_JHKN) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Lizth_Rod Lizeth Rodríguez (@Lizth_Rod) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Catagm09 CATA(ON THE STREET) (@Catagm09) reported

    @taegintonic What's up! @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. I hope answers.

  • kaske_78 kaske❤️‍🔥🤙🏻 (@kaske_78) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you