Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 02/21/2026 18:00

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (56%)

    Errors (56%)

  2. Buffering (22%)

    Buffering (22%)

  3. Sign in (11%)

    Sign in (11%)

  4. Playback Issues (11%)

    Playback Issues (11%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BulgariaKarlovo Errors
GuadeloupePetit-Bourg Errors
United KingdomCardiff Errors
United StatesChicago Buffering
FranceNoisy-le-Sec Errors
United StatesPortland Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • serendiguggy 𝐆𝐮𝐠𝐠𝐲 국태 (@serendiguggy) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Marisol80143462 MAMG (@Marisol80143462) reported

    @ccbangtanista Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • An_arys13 An♡ᴾʳᵒᵒᶠ.ON THE STREET.PJM1-FACEISCOMING (@An_arys13) reported

    Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Jharakai Jhar | 𝙊𝙣 𝙩𝙝𝙚 𝙎𝙩𝙧𝙚𝙚𝙩 & 𝙁𝙖𝙘𝙚 (@Jharakai) reported

    @namivida_ Hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Neromi5 ᴮᴱ⁷ᴊᴇᴏɴ_ᴀʀᴍʏ_ɴʀ✨ᵏᵒᵒᵏⁱᵉ (@Neromi5) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Jeiky0t7 🌷Namu🐨 🇵🇪/ 🎊I ON THE STREET👑 FACE💜 (@Jeiky0t7) reported

    @KOOGARUV Hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • I__94Hsk_ nick | face - on the street (@I__94Hsk_) reported

    @taegintonic Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • bejarmot7 GARM || face on the street (@bejarmot7) reported

    @thvmnk HEYY, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • _namjoonsplant_ Vale⁷🇦🇷 (@_namjoonsplant_) reported

    @ccbangtanista Hi!, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • RaniaSan16 💜⟭⟬RaniaArmy⁷⟬⟭💜| SUGA DAY IS COMING!🐱💜 (@RaniaSan16) reported

    @Jintiny_OT7 hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • serendiguggy 𝐆𝐮𝐠𝐠𝐲 국태 (@serendiguggy) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • lovelycutejimin ❤️‍🔥Min⁷ 《 ON THE STREET🌹》• (@lovelycutejimin) reported

    @ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Bangtangels_613 jossie🦋⁷ one the street ★彡 (@Bangtangels_613) reported

    @bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again soon. Thank you!!

  • RaniaSan16 💜⟭⟬RaniaArmy⁷⟬⟭💜| SUGA DAY IS COMING!🐱💜 (@RaniaSan16) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • lurdes0777 Araceli ᶠᵃᶜᵉ❤️‍🔥 (@lurdes0777) reported

    @melljikuka13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Jim_vmr ᴊɪᴍ (@Jim_vmr) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • An_arys13 An♡ᴾʳᵒᵒᶠ.ON THE STREET.PJM1-FACEISCOMING (@An_arys13) reported

    @thvmnk Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Miminion_Pk ꪑ𝓲ꪀ𝓲ꪮꪀ•`☾︎ఌ︎ (@Miminion_Pk) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • thxnino (@thxnino) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Bangtangels_613 jossie🦋⁷ one the street ★彡 (@Bangtangels_613) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Hobihermoso24 Bts Paved The way (@Hobihermoso24) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • apclyse dominik ᶠᵃᶜᵉ (@apclyse) reported

    eu @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • wyoonq mel (@wyoonq) reported

    @jkminspace Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thank you

  • NJYhoseokJTJ Yas⁷🕷🧡🌌 (@NJYhoseokJTJ) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • danljjk dann⁷ (@danljjk) reported

    @yooncloudss Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • min_vitamin93 _𑁍yoෆn𑁍_ ғᴀᴄᴇ ɪs ᶜᴼᴹ ᴵ ᵑ ᴳ (@min_vitamin93) reported

    @infobts7_ Hi,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mimiflower_94 Sunshine🌻 | ᵗᵃᵉ ⁱ ᵖᵘʳᵖˡᵉ ʸᵒᵘ (@mimiflower_94) reported

    @taegintonic Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks.

  • inayxjm ʏᴀɴɪ | 🦢 (@inayxjm) reported

    @namivida_ @Shazam @AppleMusic Hi, Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • plushieskai 행쇼 (@plushieskai) reported

    @bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • Marisol80143462 MAMG (@Marisol80143462) reported

    @thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you