Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 05/16/2024 18:30

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Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (66%)

    Sign in (66%)

  2. Online Play (20%)

    Online Play (20%)

  3. Glitches (6%)

    Glitches (6%)

  4. Matchmaking (4%)

    Matchmaking (4%)

  5. Game Crash (3%)

    Game Crash (3%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSão Paulo Glitches
FranceSaint-Pierre-des-Fleurs Game Crash
GermanyGoslar Matchmaking
ItalyNaples Sign in
ItalyNaples Sign in
United StatesMacomb Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Beetlejuice445 **** (@Beetlejuice445) reported

    @Ubisoft fix your ******* servers

  • MahdiG94 MrSpeed (@MahdiG94) reported

    @Ubisoft @Xbox please cancel @TheDivisionGame Heartland for PC and release a Expansion for The Division 2 !!! keep it mind please understand #Ultimate : if you want release #New_York_warlords for separate sell you should not use #Ultimate name in game edition this is all our and your problem!

  • ChinoLe14261719 Chino_Lee (@ChinoLe14261719) reported

    @Sk1dMcMarx bruh Ubisoft fell so low to the point i don't wanna try their games for free on any subs service.

  • RealDavidFuller David A Fuller (@RealDavidFuller) reported

    @619Nol @Ubisoft @Xbox Least PlayStation make better games, our Xbot fanboy don’t even buy games with your money. Yes do you still have to pay for GamePass because they ain’t free. Just a game rental service

  • gius557 Italian Guy (@gius557) reported

    @Revali_Kai @ShandiYV1 @AccessTheAnimus the company I wont play Ubisoft games. People shouldn’t be treated like and just ignoring the problem is not an option #HoldUbisoftAccountable

  • ErickOfKovir Erick (@ErickOfKovir) reported

    @MattPolo2493 @Ubisoft @Xbox Maybe the other companies are not trying to share the same "love" dude. What is your problem with Gamepass?

  • doctoroweeelll owelllll (@doctoroweeelll) reported

    i swear to god that battle eye is the most garbage anti-cheat. Ubisoft please fix the cheater problems just lost 37 elo

  • PierreJIbrahim Pierre Ibrahim (@PierreJIbrahim) reported

    Like, I don't like Ubisoft and the "live service" game model as much as the next dude, but this honestly makes sense for this specific title, giving this specific type of service, to be supported long term with new lessons, new songs, etc...

  • AceRimm22700245 ArmyOfDorkness (@AceRimm22700245) reported

    @Solidrev1 Could a games developer be more 'Woke' at this point than Ubisoft? I doubt it. Women were overly representated in all the games they showed at their e3 showing which, imo, is a BIG problem. Don't get me wrong, I'm all for diversity in games but they took it to a whole new level.

  • raidinator20 Raidinator20 (@raidinator20) reported

    Yeah, Smash is Rayman’s last chance of coming back. It’s like Banjo, but at least with him, his own company acknowledges him. Ubisoft doesn’t even bother to acknowledge him at all. If he’s not revealed on Tuesday but Crash is, I’ll be happy for Crash, but sorry for Rayman fans.

  • pasmith Nimgimli (@pasmith) reported

    @AskPlayStation Still persists. Checked for an app update after a fresh install & it says I have the latest version. It's not a critical issue, it's just a little annoying & it has been around since launch as far as I know. For an example, check out Ubisoft's UbiForward replay from yesterday

  • KimomaruNull Kimomaru (@KimomaruNull) reported

    Also, @Ubisoft, please add some music theory to #RocksmithPlus. My biggest problem with #Rocksmith2014 is that, if you're new to music, learning the pentatonic scale is completely meaningless if you don't understand what a scale even is.

  • BasicAthanosh Athanosh (@BasicAthanosh) reported

    @RidersRepublic Will Riders Republic have the same issue of disappearing equipment items (including paid DLC content) Steep has had for months, which was eventually acknowledged but still hasn't been fixed? #RidersRepublic #Ubisoft #UbisoftForward

  • Atrius_Teryn Brandon Knoll (@Atrius_Teryn) reported

    @Ubisoft Thanks for pre ruining #Rocksmith by making it a subscription service. Not like we waited 7 years expecting the same service model or anything.. Maybe canvas your audience next time, this ruined my morning.

  • Vigil_HD ⴻⵍⵢⴻⵙ 🤠 (@Vigil_HD) reported

    @Ubisoft @Xbox Fix the facial graphics and animation on far cry 6 it looks horrible.

  • LiberacesWraith LiberacesWraith (@LiberacesWraith) reported

    @DiscussingFilm Looks great but I’d be happier to see they finally spent the 50 bucks needed to fix the remember me checkbox on the Ubisoft connect launcher.

  • CteNach CTE (@CteNach) reported

    @MattPolo2493 @Ubisoft @Xbox Lol, blame the other companies for not having a service like gamepass, not xbox.

  • BlessedUzi majin (@BlessedUzi) reported

    I was 4800 yesterday now I am p1 **** all who let this happen and **** ubisoft because of the **** elo system I played 13 full games without a teammate and I got -70s from all of em fix your **** game and then release new games ubi

  • drew00728 Andrew Heywood (@drew00728) reported

    @Ubisoft @Xbox 1/5......Unfortunately, I had a bad encounter while playing watch dogs legion. PROBLEM - Claiming defiant in * Tower Hamlets*. Firstly having completed 1. Neutralize VIP 2. Rescue Freedom Fighter 3. Collect Evidence Now It was time now to meet with the DedSec informant, having

  • FriendsMobian Multiversal Friends (DC Superhero Girls Event) (@FriendsMobian) reported

    @MetalPirateGurl @XboxGamePass That's honestly fair but after Gearbox's piss-poor showcase I need something! But as for Game Pass itself I got 2 hopes (not demands): 1. Game Pass for Switch. 2. Ubisoft+ joining up with the service and giving it some more catalog titles

  • sociallynomadic Chris (@sociallynomadic) reported

    @knowahitall @FenyxRising I kept getting the error CE-108-255-1 (CE being Critical Error - from my discussions with Ubisoft Support). Eventually, after much discussion with Sony over resetting/restarting and downloading the OS, they repaired/refurbished (notes on paperwork I got back didn’t say what fix)

  • Tuffley jm tuffley (@Tuffley) reported

    Right. Delayed by appliance issues and slight illness, but now I'm ready to deliver the (somewhat belated) stupid #E3 hot takes and speculation you're ...not really here for. Oh wait. Just #Ubisoft happened yesterday? Um, ok- well we'll work with that. I guess.

  • dabestgoat dabestgoat (@dabestgoat) reported

    @Ubisoft @rocksmithplus Will Subscription service allow access to entire song library from both games and all DLC? Can see this being a CDLC killer tho

  • HenryMan73 HenryMan73 (@HenryMan73) reported

    @ma_sonch Yeah Ubisoft had rocksmith+ (even though it’s a subscription service it still looks pretty neat) and the new Mario + Rabbids game that looks cool

  • KimomaruNull Kimomaru (@KimomaruNull) reported

    As someone who loathes subscription services, I'm eagerly awaiting #Rocksmith's new monthly service. Signed up for the PC beta, I can't wait @Ubisoft

  • yakunei © (@yakunei) reported

    dear ubisoft, instead of making an avatar game that no one asked for why don't you fix the unranked leave penalty in siege

  • Erwin53659477 ErwinR6 (@Erwin53659477) reported

    @Tom_w_11_09 @M5XR6 @shbzz But thats completly ur fault and not Ubisoft just fix internet or don't play

  • Drahko_12 Alejandro (@Drahko_12) reported

    @Dansgaming It see’s it is, Ubisoft said they are going to stop making these types of games in favor of live service games. 😔 so sad

  • GI_Joey_ GI Joey (@GI_Joey_) reported

    @Ubisoft @UbisoftSupport whats going on with @watchdogsgame Legion of the Dead?!? I got thrown back to the mainmenu out of nowhere and it tells me that the "Connection to the server has been broken"...pretty weird if you ask me.

  • Rathxo RathØX @ E3 (@Rathxo) reported

    @Rustedwyvern @inyustificado Even tho im an offical creator for E3 i got hit with a few notifications for just ubisoft showcase. Gearbox etc no issues