Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Chennai	Sign in	7 hours ago
Craponne	Matchmaking	1 day ago
Berlin	Sign in	5 days ago
Brussels	Glitches	12 days ago
Grenoble	Online Play	12 days ago
Orléans	Online Play	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wrinklynewt (👤$8) (@Wrinklynewt) reported 5 minutes ago

  @StelliferaCnida The issue is they could be from dozens of series, they look no different than something ubisoft or disney would cook up. Miis are established and iconic (And from what I played of Sports 1 on switch, the Sportsmates were NOT personable, hardly any customization)

• 
  kfog (@kfog_official) reported 10 minutes ago

  @Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???

• 
  Motta (@OfficialMottaWR) reported 11 minutes ago

  @assassinscreed Doesn't work in my country. It says the service must be used through its providers; is ABYA also offering the free trial of Ubisoft+?

• 
  SimoQB🇮🇹 (@SimoQB_) reported 13 minutes ago

  @Jaden_Nakahara GKC are not bad, the problem are the 3rd party devs that choose those. Like a normal switch 2 cart can go up to 64 gb, and there are games that are bigger than that (FFVII). In that case gkc are ok imo, but then there are devs like ubisoft who uses them just cuz of money.

• 
  (MaDness) (@MaD1n3ss) reported 18 minutes ago

  @J19_Gaming89 I dont think the side content was the problem. Most of it wasn't great butnit was how if felt like an ubisoft game. Crimson desert has alot of fluff but not only is it optional but you have to seek it out its not cluttering your experience.

• 
  Satnav -the unbroken (@TektheSatNav) reported 18 minutes ago

  @PaulTassi I said to some friends “if *** 3 doesn’t go under due to Ubisoft money issues, it’ll straight up be destiny numbers from its prime! Coz all the destiny players will flock to it! Us included!!”

• 
  Zeus🐺 (@realZE9US) reported 20 minutes ago

  Playing at 90 Fps, I beg you please fix your game @Rainbow6Game @Ubisoft

• 
  Alex (@Hyenu2) reported 25 minutes ago

  @TheGodlyNoob According to Ubisoft they have a anti cheat and working to fix everything by year 30 season 4

• 
  howie2 (@Jackhowerton2) reported 26 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game - this is ridiculous. Every single delta pack I have opened has been a duplicate. What is the point?!? I just want the MP7 black ice and every purple rarity I get is a duplicate. FIX IT

• 
  Shellshock (@The_Lego_Fan) reported 26 minutes ago

  @RinoTheBouncer Ai, microtransansactions, gready game publishers, live service games getting shut down because "gmthe games life is over" even though the game is still reciving players and is a GREAT game and should have been made with an offline mode from the START UBISOFT!

• 
  Dookie1985 (@Dookie1985) reported 27 minutes ago

  @UbisoftSupport I can say 100% there was an issue at Ubisoft. Last night, we were able to join a random players game.

• 
  Anthony Howell 🇺🇸 (@theanthonyhowel) reported 27 minutes ago

  @Pirat_Nation Ubisoft has had leadership problems for years. It's so sad to see a once great studio be reduced to this.

• 
  BazzieMazzie (@LazzieMan2626) reported 28 minutes ago

  @piecaruso97 @partialmean8 ???? you would need to bribe 27 people who were with them and most likely it would have been blown whistles and gotten them into trouble ubisoft doesnt have money to give and risk it to be caught

• 
  Nikey⛷️ (@nikeyspace) reported 29 minutes ago

  @Variety lmao Ubisoft really hired the Amazon guy who made March of Giants to run Creative House 2? Can’t wait for another live service disaster with Ghost Recon/Division/Splinter Cell getting turned into battle pass hell. This company is allergic to making good games

• 
  RubenVsTheWorld (@RubenDyb1) reported 32 minutes ago

  @Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.

• 
  MakattackTDFAM (@TDFAMwithMak) reported 33 minutes ago

  @Grummz There is an easy fix, don't buy anything live service, and never buy anything Ubisoft puts out.

• 
  A Good Shepherd (@AgentSIMMONS_AL) reported 35 minutes ago

  @Npweezy215 @oliver_drk Ubisoft Plus was on the service before they hiked the price. I think most gamers paying for GAME Pass would prefer having Call of Duty over a trial for sports.

• 
  Jebus (@Dat_Jebus) reported 41 minutes ago

  @LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.

• 
  *Insert interesting name here* (@clarkspo) reported 42 minutes ago

  @_SlimeDave not really, both have benefits, consoles dont have multiple launchers (looking at you EA & Ubisoft), they have no anti-cheat malware & no DRM preventing launch, everything works out the box (9.99/10 times), and best of all no windows updates or driver issues (no windows period)

• 
  🇹🇹 Geezaws🗽 (@Geezaws2) reported 42 minutes ago

  and what a shock, the company that didn’t over extend, didn’t push into live services, didn’t adopt a “streaming” model, and didn’t do whatever Ubisoft has been doing for over a decade, hasn’t had to deal with a single one of these issues outside of increased hardware costs.

• 
  mankar camoran apologist🔻 (@silky_919) reported 43 minutes ago

  advertising end of service for a ******* ubisoft single player game but not for destiny 2 i can’t help but laugh

• 
  BomboDiez (@bombodiez10) reported 44 minutes ago

  @TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒

• 
  Abhijit Joshi (@AbhijitJoshi87) reported 47 minutes ago

  @BrokenGamezHDR_ Bro ... But what happens if suddenly ubisoft and sony have a contractual issue ... Then ubisoft can pull plug on all games you purchased digitally ... Ubiaoft was just an example

• 
  𝐉𝐀𝐋𝐈𝟐𝟎𝟎𝟔® (@jali_06) reported 51 minutes ago

  @Maverick__CW Any Ubisoft game I find has unresolved problems, I stop playing and delete. Even their new game, The Division Resurgence, suffers from problems that haven't been fixed despite updates, and I'm starting to get fed up with it.

• 
  Kooks12 🎮 (@Kooks12onX) reported 54 minutes ago

  @Pirat_Nation No amount of updates will fix this game Ubisoft. You can stop trying pulling off a Cyberpunk or No Man's Sky now. The game was DOA.

• 
  Air_Rick_Charm_Ella (@irRickCharmElla) reported 56 minutes ago

  @heelvsbabyface @Ashikenshinyu What makes this especially funny is that everybody told them it wasn't going to "resonate", they had a full 6 years or whatever, to fix it, and they still got caught with their pants down. Ubisoft deserves everything that's happening to them. They earned it.

• 
  MarshTopapo | (@MTopapo) reported 58 minutes ago

  i hate @Ubisoft more. >played AC unity on steam >requires Ubisoft Launcher Log in >Logs in, need password change >changes password >Logs in, again, game launches >Another log in >Error Logging In

• 
  Jarvis Snitcher (@JarvisSnitcher) reported 1 hour ago

  @KentLavis @harunozuka It was a temporary fix for me, the day after i sign in to play Far Cry 3 and their ****** DRM (Ubisoft Connect) suspended me again.

• 
  Zachary Davidson (@Ryangofett_2490) reported 1 hour ago

  @MR3Dev @TheRealZephryss Quebec ain't the problem. The problem is Corporate at Ubisoft. All of these studios are capable of making great Assassin's Creed games. Ubisoft holds them back

• 
  pipesandstrings (@pipesandstrings) reported 1 hour ago

  @SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.