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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Soacha Sign in 8 hours ago
Nice Sign in 22 hours ago
Brasília Sign in 1 day ago
Fort Plain Online Play 4 days ago
Greater Noida Game Crash 5 days ago
Chaingy Glitches 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mehrab619
    Mehrab K. (@mehrab619) reported

    @TheDivMobile can log in on your ****** Ubisoft connect. whenever i launch TD2 it does open UbiCon but it doesn't have "store" there. fix your launcher ffs

  • SIPITO_LORE
    sipito-lll (@SIPITO_LORE) reported

    @kazuma_kir12053 @MrEMDB @Ubisoft The ****** games and not big games or open world games , its the capacity of the console is the problem and not the developers themselves

  • akifansari2010
    akif ansari (@akifansari2010) reported

    @Raven_Crank The random freeze and stutters yea? It's because is constantly trying to connect to old UbiSoft server which does not exist anymore lol Install EaglePatch or a modified exe to fix it.

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @6Paths5Rings @RohanKarMooN But anyway yeah the gameplay changes in AC3 remaster are cool but introduce a whole bunch of issues and bugs not in the original since they rushed the remaster and was made by a small inexperienced Ubisoft studio. There are people who have listed all the issues with remaster.

  • 888XeR0
    XeR0🧸🦧🐧 (@888XeR0) reported

    @OddSteamReviews I stopped giving them money the moment AC Unity launched a complete broken mess. Never again. EA and Ubisoft are on my permanent shitlists. I don't give a flying **** what they develop or publish. If they touch it, I'm not buying it.

  • HermanKrue10077
    Herman G. Krueger (@HermanKrue10077) reported

    @UbisoftSupport @Steam Bro, is this a late April fool? You have perhaps one of the shittiest launchers ever made in pc history. Every ******* time I open Uplay I have to resyinc some **** or login again. Just do yourself a favour, close that Cloaca Maxima and bring your games on Steam already.

  • BohemianErestra
    Yenovéfa (@BohemianErestra) reported

    @Yuzuriha887 @RinoTheBouncer Nah, AC Shadows is Ubisoft's final form Of "large open world RPG, player time-waste simulator /w in-game purchases". It's a slog-fest by design & represents everything wrong /w Ubisoft games & deserves all the hate it got, even if you ignore all the controversies & other issues.

  • KokichiStrife
    Age 鬱 (@KokichiStrife) reported

    @TheHiddenOneAC I agree But the same problem still persists, Ubisoft is still out of touch The hidden blade is part of the series identity, why suddenly remove it in resynced ?

  • ThePeakDaily
    PEAK🏴‍☠️⚔️ (@ThePeakDaily) reported

    @SicklyTheNinJa Might be a hot take, I don't want Ubisoft to remake Assassin's Creed 1. People saying it don't hold up in 2026 are absolutely wrong and might even be a skill issue.

  • solid_mcavoy
    Shaun (@solid_mcavoy) reported

    Starlink is kinda good! Sure it has that ubisoft problem where in the first hour you'll see what you'll be repeating for the next 100 hours. Plus...it has the toys to life problem which you have to spend actual money on the weapons you use, but other than that it's alright!

  • Numen84
    Numen84 (@Numen84) reported

    @popuniversee It plays amazingly good in the steam deck, no ubisoft connect login required.

  • lostinwoods4
    Steve M (@lostinwoods4) reported

    @SipSipStefen It's like the older Ubisoft games where it's a big open world with nothing in it but collectables. Recent Ubisoft games managed to somewhat fix this but seems like NTE is stuck in that 2015 era

  • SamuelArtMain
    Hello, I'm Samuel (@SamuelArtMain) reported

    @RinoTheBouncer Disagree, given how you worded it. The problem is the publishers, not the developers. I wouldn't feel comfortable pirating in a broader sense, but you can bet your *** I'm playing The Crew whether or not Ubisoft feels inclined to give me permission.

  • Rainbow6Mobile
    Rainbow Six Mobile (@Rainbow6Mobile) reported

    @Xmrt903bjk This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

  • TheGhostM3
    TheGhost (@TheGhostM3) reported

    @Zachary02480085 @ymnis_v1 Yea thats stupid too but that would be a ubisoft problem wheres the outrage tho

  • JakobFel
    Jakob Fel (@JakobFel) reported

    Ubisoft could've gotten me to buy Star Wars Outlaws in spite of its issues if they actually had the game participating in the May 4th sale... what is the logic of making that the ONLY Star Wars game on Steam that's not participating? 😒

  • division_legend
    Division Legend (@division_legend) reported

    @TheDivMobile I'm having an issue with some missing drops that aren't appearing in my inbox. I've already reached out to support but haven't received a follow-up yet. @Ubisoft @UbisoftSupport

  • MySylvii
    Sylviia (@MySylvii) reported

    @SmonioUwU Yeah, I'll skip the remake. Ubisoft has been taking constant L's here lately, especially since they cannot fix Rainbow Six Siege.

  • NivekNairda
    ABCD😂 (@NivekNairda) reported

    Ubisoft Connect constantly asking me to re-login and renew my password is ******* stupid

  • MysterD
    D. (@MysterD) reported

    @brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.

  • headspaceastro2
    Headspace Astronaut (@headspaceastro2) reported

    @Ubisoft I would've loved to be one of those if I was able to buy it from your store, but I get constant problems, logouts and verification issues, no solution so far 🫤 may end up getting it through Steam

  • Smurfgotbeat
    Jack (@Smurfgotbeat) reported

    @GiboAgain Much better since Ubisoft took the time to fix some necessary issues.

  • Fredinator85
    Fredinator (@Fredinator85) reported

    @UbisoftSupport @Steam This is bullshit and you know it. It is your broken launcher failing. Get rid of uplay. Nobody uses it anyway unless they are forced to

  • hnreya
    hnreya (@hnreya) reported

    @cormecou @Neo_Berserker @Midvsmi it's because they don't fix the issues new hardware brings, they can't even bother changing ac1 to route the ips to the new ubisoft ones so the game doesn't stutter and freeze trying to reach servers that doesn't exist anymore.

  • N0Sign0fSanity
    Johnny (@N0Sign0fSanity) reported

    @RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!

  • 3v____Xeqtr
    exe (@3v____Xeqtr) reported

    @yoxics I really don't care what this loser does. He has a pathological problem. Just re-ban him, stop letting him cosplay like a pro it's disgraceful to my culture. @Ubisoft

  • vgfytschool
    VGFightschoolYT (@vgfytschool) reported

    @NirvanaSparkle @itzTizzleYT Its usually game dependent. Crazy as it sounds, Ubisoft games have a ton of accessibility features on PC. Problem is their drm and account system.

  • _Nathan_Jensen
    Nathan Jensen (@_Nathan_Jensen) reported

    @GPrime85 This is a huge issue where people who claim to want better media also refuse to pay for it. Disney, Ubisoft, and Random House may be ideological, but they also follow incentives.

  • TheLunarTears
    Vince (@TheLunarTears) reported

    I'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then

  • Noxlunatic1
    Noxlunatic (@Noxlunatic1) reported

    @HMKilla The right clearly says work in progress but knowing ubisoft that just means its at lower res for showcase purposes my biggest issue is the lack of shadows from the ship parts and the weather not being noticeable in the distance everything else imo looks better and ive played og