Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

Ubisoft Connect signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (52%)
• Online Play (23%)
• Glitches (19%)
• Matchmaking (4%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Matchmaking	2 days ago
Limoux	Online Play	7 days ago
San Luis	Sign in	9 days ago
Guadalajara	Sign in	10 days ago
Abbeville	Glitches	13 days ago
Noisy-le-Grand	Online Play	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported 59 seconds ago

  @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 3 minutes ago

  Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

• 
  Blackwolf_King42 (@Black_wolf_1978) reported 5 minutes ago

  modifier and walls thats not there buffing shotting cant hear the guns drones coming at you like we in legendary the game is trashed and cleaners taking control points not happening the icon for the pilot is on @divisiongameHQ @Ubisoft @Orkanos when all this going get fix

• 
  oneminutewonder (@1MinuteWonderin) reported 9 minutes ago

  @ErikWeldon45 @lulludovico They're ******* gamers over by charging $100 for some sloppy **** Ubisoft would make. Also pro marketing tip: If you can't even fix **** for a showcase then odds are your end product isn't going to be good either.

• 
  meef. (@meefdaog) reported 10 minutes ago

  @Ubisoft fix your dumbahh game I can only play the game at 45 frames for so long

• 
  Doge_Day (@Doge_Day21) reported 17 minutes ago

  @madcap412 Woah woah, go after rockstars and Ubisoft all your want. Go after insomniac or Santa Monica then we got a problem

• 
  joackim lauridsen (@Virolykana) reported 20 minutes ago

  @Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad

• 
  ///Moses (@MoserR6s) reported 24 minutes ago

  Ubisoft will drop a new siege update with the worst bug known to man kind and the only way to fix it is for everyone to leave the lobby, throw a ***** in the air and catch it in your ***

• 
  Ace (@acetomato1) reported 26 minutes ago

  @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

• 
  vurtue (@imvurtue) reported 27 minutes ago

  is ubisoft making the last 2 seasons ranked charms a bug theme a homage to the VC bug they cant manage to fix after 10 years?

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 30 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

• 
  South East Asia Game Aesthetic (@SEAGamethetic) reported 31 minutes ago

  @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour

• 
  Silverizer (@Silverizor) reported 33 minutes ago

  @petarprokiller1 it was a hacker that got into the code and made a fake update, according to the ubisoft support team. and because of that they made another small update to fix it all afterwards but the damage was already done

• 
  Al ex (@Freeeman_Gordon) reported 33 minutes ago

  @Dexerto "the inconvenience caused by this issue"!? This kind of behavior is just deeply rooted in corpo speak. Hey @Ubisoft let me spell it out for you: 'Please apologize, dear customer. We made a M-I-S-T-A-K-E."

• 
  M (@M92167930) reported 35 minutes ago

  @Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks

• 
  Goobzor (@Goobzor) reported 38 minutes ago

  @StoneMountain64 issue here is this is not Ubisoft. rockstar has a 25 year track record and has never downgraded from a trailer. this would be the first time and i just dont see it happening

• 
  asuno (@asunoaim) reported 38 minutes ago

  @nickpleiades @vampiregang777 @seanAIMSS The game was definitely a more competitive title rather then a casual gaming experience. Perfect for me, bitter for people that just want a more chill experience, valid. Those issues were not what drove the game to the ground though. People stopped playing more and more due to lack of content, this was due to them having to focus on hitreg and netcode, this took too long to fix due to the different engine that was chosen. If netcode was better, earlier the game would have been played more, more content and ubisoft wouldn't have to cut funding. That was pretty much what went down and I remember pretty well that Mark stated something along those lines himself.

• 
  Jay (@M15T4J4Y) reported 40 minutes ago

  @WeezSays @LonoSG You said you’re not arguing ownership. Good. Then stop pretending the ownership point was the hole. You asked for actual cases, not slogans. The Crew: Ubisoft shut the servers, then revoked licenses. “You no longer have access to this game.” People who paid could not even keep the client. Darkspore: always-online single-player. Servers died, purchased copies stopped launching. Anthem, Concord, Babylon’s Fall: paid games that became unplayable when the company flipped the switch. Steam’s own offline FAQ: games that use an external launcher will not work in offline mode. That is Valve, not “sky is falling.” EA App and Rockstar Launcher have years of launch/offline tickets to match it. A banned or locked account does not leave you a folder of “owned” games. It leaves you a login you can’t use. Delisting usually keeps a Steam license. I already granted that. The rest of this is not “potential.” It is how licensed access already failed. If your bar is “show me that every Steam single-player title vanished tomorrow,” that is not a rebuttal. That is moving the goal so no documented failure counts.

• 
  Sam (@SammyDish) reported 43 minutes ago

  @Verx_R6 @Ubisoft @UbisoftSupport Reaching out to their support is pointless cos you'll get an automated response,l had similar issue and after submitting several complaints i got no helpful response,l eventually got aid from a support specialist known as FREDTECH01 on TELEGRAM

• 
  Aaron Ramirez (@XARAY10) reported 43 minutes ago

  Siege Might be the most sorry lobbies ill be in. There's so many cheaters with Xim and Strike Packs users with no shame on using them. Ubi Barely handles them. people literally spam crouch, TK, and throw the ******* game if someone pisses them off. @Ubisoft PLEASE fix this BS

• 
  KayGee (@kennyg671) reported 43 minutes ago

  @UbisoftSupport I'm having issues with my Ubisoft account and have been ignored by you. Not much of a support...

• 
  Romano Kleinwächter (@SftwrMnsch) reported 44 minutes ago

  @xdadevelopers @Ubisoft no protection is meaningful, if all is client side. That simple. Even kernel level anti cheat crap (what no serious dev would introduce) does not solve this issue.

• 
  Gremlin (@PimpGremlin) reported 49 minutes ago

  @Ubisoft @Rainbow6Game Fix you ******* anti-cheat and start hardware banning people like I shouldn't be running into cheaters every game or every other game depending on the day. Also fix your damn SBMM; I shouldnt be getting Champions and Emeralds in ******* Silver lobbies.

• 
  Cave (@RevengeofCave) reported 50 minutes ago

  This doesn't work because the average gunball player will play the newest AAA slop like any Ubisoft, Capcom, or Sony release. They do not believe gaming is dead, they believe it is thriving in fact, and that's the problem!

• 
  Adam Dymitruk (@adymitruk) reported 51 minutes ago

  @GloriousEggroll @ForHonorGame @Ubisoft Playing CoD MW2 on my stream machine and have no problems with quality of the impenetrable or cheaters. And in the age of AI sounds like lazy *** issues or active anti-Linux attitude instead of a skills issue.

• 
  crimson knight (@crimson21212) reported 52 minutes ago

  @Ubisoft idk how you guys are genuinely still a company. New season of seige. First game we get swept 0-4 cause tm8s dont work with team. Next game 2 people disconnect. 3rd game you cause me to lag out then I cant join back and im banned for 30 minutes. Please go out of business.

• 
  banteng 🐂 (@djinnsarap) reported 52 minutes ago

  @ohlookitsrafa Eh ig because ea is more of a publisher these days there's still a chance it could still be a microtransaction-free or non live service games, like split split fiction or the recent star wars games Same thing with ubisoft

• 
  ZLEK (@ZakarinaMuyXd) reported 53 minutes ago

  @ohlookitsrafa Not much really, i guess the main thing is that ubisoft delivers broken games that can be patched by fans, and the broken games go with no strings attached, hoyoverse delivers "good games" with such a huge caviat that you genuinely don't want to even know anything they do

• 
  keworrk (@keworrk) reported 54 minutes ago

  @3denFPS Because it didn't do as much as Ubisoft wanted so they choosed to gave it up to go back doing remakes. XDefiant have the potential to be something so big, it just need time to fix everything like any games. Or they should have let the servers ups even without new contents

• 
  O4OUR (@O4OUR) reported 56 minutes ago

  @Ubisoft You fix the Heroes 3 thing yet?