Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Brussels	Sign in	4 hours ago
Amane Aït Oussa	Sign in	2 days ago
Lorient	Sign in	2 days ago
Paris	Online Play	4 days ago
Dieppe	Sign in	5 days ago
Tours	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🗿⚜️🇺🇸Cajun Mike, local swamp man✝️⚜️🗿 (@CajunMike1985) reported 28 seconds ago

  Considering the state of the industry, it needs to crash hard. Like 1982 crash. EA, Ubisoft, Sony, all those big corporate entities need to go.

• 
  G2_Misaka (@G2Misaka) reported 2 minutes ago

  @AGONbyAOC Riot always have more problems than Ubisoft. 1. My Friends have Problem with game total PC Crashes proofen only because lol 2. Yesterday we Qued up and we got kicked out the Loading Screen back in Lobby (Game didn’t count but still) 3. 1 of my friends cant play couse Vanguard

• 
  Vin (@IamVin_03) reported 6 minutes ago

  @Stephen_Agnew @NintyPrime they have good games, and new ones too. the main problem with GOG is that they DONT SELL games WITH DRM. so if the publisher is for example EA. you probably wont find their games there, because EA, ubisoft... always use drm in everysingle product they sell, in every store.

• 
  RIAMUS (@Riamus01) reported 10 minutes ago

  Should've just pirated assassin's creed it's insane that I need to log into a second party godawful launcher that cant even remember me, just so I can "connect to servers" to then be able to play an offline game. But hey, their service is down rn! **** you Ubisoft

• 
  .cat (@ilycatwtf) reported 11 minutes ago

  @KaneB_R6 @UbisoftSupport you may try going the DSA route. you’re based in the EU, so the DSA applies to you as a user (it covers any service offered in the EU, regardless of where the provider is established). Ubisoft is clearly within scope. Siege is at minimum a hosting service under Art. 3(g)(iii).

• 
  Dinnu daniel (@daniel_adinnu) reported 17 minutes ago

  Troy Baker, the actor behind Joel in The Last of Us and Indiana Jones in The Great Circle, used a 40 minute interview with Insider Gaming to push back against the industry’s most common villain narrative. His read: the games business isn’t run by greedy fat cats swimming through money, it’s trying to salvage itself. The backdrop makes his defense harder to dismiss as corporate cover. Development costs are spiraling, projects are being canceled before release, prices are climbing to levels the industry has never charged before, and physical media itself is under threat. Ubisoft Barcelona is currently striking after 51 developers there were hit by layoffs, days after finishing work on Assassin’s Creed content. That’s the environment Baker is defending studios inside of, not a hypothetical one. His actual argument has a specific moral framing most industry commentary skips. He says every studio carries a financial and moral responsibility to keep the people on its payroll employed, and that responsibility, not greed, is driving decisions people love to hate. Then he goes further than a simple defense: if live service models are what keeps a studio solvent enough to protect those jobs, he says, so be it. That’s the part worth sitting with. Live service games are usually framed as the villain of modern gaming, monetization schemes prioritized over creative ambition. Baker inverts that frame entirely. In his read, live service isn’t studios choosing profit over art, it’s studios choosing survival over shutting down, and shutting down means the layoffs he’s watching happen in real time at studios like Ubisoft Barcelona. Baker isn’t a studio executive with a balance sheet to protect. He’s a working actor who has spent decades inside these productions, and his take carries weight precisely because he has nothing to gain from defending the business side of an industry he doesn’t run.

• 
  Piotr Malczyk (@b0urne_) reported 21 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game Game files integrity check doesn't see any issues.

• 
  Isay (@IBanJ8) reported 22 minutes ago

  @Ubisoft I cannot login into the game because your Ubisoft connect keeps saying I tried so many times.

• 
  ☆🌙 LunaaBeanz🌙☆ (@lunaabeanz) reported 24 minutes ago

  @Ubisoft Can you please patch "The Other Brother" questline. I was able to fix it myself but had to spend over 30 mins on reddit trying to fix it. For such a big quest - being locked like that & not knowing a clear path forward made that frustrating.

• 
  al3xfvv (@wydgoat1x) reported 24 minutes ago

  @Ubisoft R6 NEW UPDATE This shi is trash mouse not working on console but keyboard is working yall r *** delete

• 
  Shitpost Connoisseur (@Shaheen72223471) reported 27 minutes ago

  @TimoTweetss Valhalla's pacing issues, tbf is 100% Ubisoft forcing them to make several of the region arcs mandatory to reach the conclusion by level gating. There were atleast 3 final arcs that were entirely unrelated to Sigurd's arc which had the biggest payoff.

• 
  🏳️‍⚧️ Miles 'Tails' Prower 🦊🔧 (@blood_nixie) reported 28 minutes ago

  @ymnis_v1 @GOGcom I think this is more of an Unisoft problem. I'm surprised there's any ubisoft on there at all tbh

• 
  Tex Mex (@TexMex20233) reported 31 minutes ago

  @danjohnson505 @chrishappens91 @Wario64 Price doesn't mean ****. All ubisoft games gor for less a quarter of their original price and yet they are still in business... you watch people reviews to see if games are worth it and if the gameplay is good. This game has a problem with the story and controls.

• 
  Han 🤠🦅 (@IamTheEagleHTM) reported 31 minutes ago

  @Pirat_Nation Ubisoft had one chance to fix their mess and still failed. They had the easiest opportunity, but that wasn't enough.

• 
  Raven (@Raven_Crank) reported 33 minutes ago

  Ubisoft please fix pc watchdogs 2 it's unplayable with the flicker bug

• 
  N7LightShadowOnyx (@LightShadowOnyx) reported 33 minutes ago

  @Vara_Dark funny how ubisoft had no problem releasing sales numbers for black flag but never did for shadows

• 
  Asmana (@Asmana__) reported 33 minutes ago

  @Fred1532556133 @sgaragarru87 Does ps+ contain xbox exclusives? No, does it work on pc and mobile? No, does it have ea play and benefits in ubisoft games? No Missing out on 2 games doesnt change the fact that pretty much the same service exists on other platforms

• 
  LearningTheLaw ✝️ (@Mangalawyer) reported 35 minutes ago

  It's insane that Black Flag Resynced literally reused the original Black Flag's 3D collision boundaries, modified some animations, took assets from Skull and Bones, and slapped it all into the Anvil engine. The claim that They rewrote the entire game from scratch is absolute BS. Normies are saying, "Wow, this is a great game." Of course it is. It's literally the original Black Flag censored, built on the work of the original Ubisoft team—which doesn't even exist anymore—with some new minor additions slapped on top. That's why you can find the exact same bugs from the original, like the famous "Ghost Ship" glitch It's a cash grab at its absolute peak. They'll never be able to create a new game with this level of character development and world-building again, even if they copy every single thing the game did right.

• 
  doppelronii ⏳🎲 || The Dream Ending (@dopeowlsimp) reported 39 minutes ago

  @Hollowfun1 I think it's very good! Not in Resident Evil remake level good for ubisoft who had massive Ls for a while now, they really stepped up. It still has the ubi soul unfortunately with the microtransactions and bugs that existed in the og and didn't bother to fix lmao

• 
  James Jay 🇿🇦 🤝 🇬🇧 (@Jacquesdrums1) reported 39 minutes ago

  @Ubisoft This new update sucks! Loot not picked up, enemies not responding to your whistle, harpoon quests not loading, trophies not dropping. Fix this!!!

• 
  Valkyria. (@ValkyriaNox) reported 40 minutes ago

  @Coinvo It's clear the EU are bought. Look at the Ubisoft executives they met with to screw SKG. The problem affecting the videogame industry's desire for GaaS is bigger than the industry itself.

• 
  Илья Каратээв (@IlKarateev) reported 42 minutes ago

  @BryanTheWolf90 @AllanV3667 No. Ubisoft makes their games with an idea to bring frustration to the player, so tgey would purchase a dlc. You can absolutely wuth 0 problem to get through an re game with 0 dlc perchesed, because they are indeed optional

• 
  Jinx (@qwertyMrJINX) reported 42 minutes ago

  But seriously, **** you Ubisoft. Fix your ****.

• 
  Jak Grant (@JakGrant) reported 43 minutes ago

  Well, feeling better today after yesterday still a little tender from the urologist visit with the camera work. It was definitely something freaky to watch, but at least I have more answers than I did. So plans for today we will be streaming, we weren't sure how uncomfortable we'd be. But with the AC:BFR patch drop, which super weirdly I did not see download at all last night in Ubisoft Launcher which was weird but it's there. Oh derp. "Enabled automatic game updates for recently played games" ticked. ****** is me. Yes I'm a techy and IT techy person and problem fixer >.> Blonde moment right there. Anyway, back to some AC:BFR I'm probably horrendously behind in the storyline compared to everyone. We'll be kicking off soon with a stream.

• 
  Quinton Fenske (@Quintonleo) reported 47 minutes ago

  Unity was so bad at launch that Ubisoft offered a free game for those of us who pre-ordered it. I got Far Cry 4, which came out a week later. So the game was so bad and so broken that they let me have a newer game for free while I waited for Unity to be playable. I know people give Ubi a lot of crap and it is justified in some areas, but I'll always respect them for doing that.

• 
  GeneticSpore (@EDC40iykyk) reported 51 minutes ago

  @assassinscreed Yeah, if only I can load into the actual ******* game. 10 YEARS of Ubisoft+/Connect, and now the game sits on the splash screen, and won't push forward with the load. I have to disable **** to get it to go forward. You FORCE us to use your **** *** launcher, so ******* fix it.

• 
  MickeyThibbs|EN Vtuber| (@MickeyThibbs) reported 55 minutes ago

  Also the Ubisoft Connect app isn't working either. I put in the code and gives an error message too.

• 
  Sam🇨🇦 (@Smash1074) reported 57 minutes ago

  @gameinformer Did people just forget that ubisoft is a sinking ship right now. One solid release won't fix a decade of mismanagement

• 
  Akuma (@Akumabat) reported 57 minutes ago

  Ubisoft is such a humorless company because every time there's a glitch they could just go "uuuh the animus is acting up again hehe"

• 
  ⬜ ◻ ◻ (@17l76) reported 58 minutes ago

  @ZodiacWolve @assassinscreed @Ubisoft That might be a ps app problem