Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Sign in	1 day ago
Carpentras	Online Play	2 days ago
Bègles	Online Play	2 days ago
La Louvière	Sign in	3 days ago
Lakewood	Online Play	5 days ago
Paris	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kheldarn 🇺🇸 (@Kheldarn) reported 1 minute ago

  @CobaltAzurean @gameinformer The best way to fix this is to completely shut down Ubisoft.

• 
  RallyCarDelta Gaming (@GameOverThirty) reported 3 minutes ago

  Scott Galloway would often talk (on his podcast) about the advantages of the US "hire fast fire fast" process. While it obviously has downsides, and I'm not saying it's morally right, it does help a company avoid long term cost issues. Over the previous 10-15 years, Ubisoft's comparables / competitors were much more aggressive about hiring, AND layoffs. While it is true that EA and Take-Two are both bigger (in terms of labor) than they were during Covid, both companies have managed to keep employment count under Ubisoft's equivalent metric. However, EA has sharply risen in count over the years, thanks to acquisitions and what appears to be hiring for Battlefield (and other projects). They are approaching 15,000. I expect that number to fall when they are acquired by the consortium of partners. T2 on the other hand is around 13,000 but recently started cutting back.

• 
  Nico Firmino (@srpreethoven) reported 6 minutes ago

  @asha_shar You only have one mission in 2027, my queen Asha: buy goddamn Ubisoft and fix its games. WE NEED SPLINTER CELL

• 
  Jessien (@Jessienr6) reported 7 minutes ago

  @lurkrr6 System is really fine, it makes it more sweaty and harder to get champ. But the real problem is here ubisoft thinking its a good idea when theres literally cheaters everywhere. If i play against a full dma stack its literally impossible to hit champ this season.

• 
  OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported 7 minutes ago

  @Droilius I actually fully understand you. I’ll support the game to support franchise and it is a good deal when you consider price and inclusion of Rayman Origins Enhanced Edition, but always when I think about Retold, there are issues I can’t look past. I wish Ubisoft hired some advisers

• 
  Perspektive (@aPerspektive) reported 9 minutes ago

  @Rainbow6Game @Ubisoft @UbisoftSupport please fix your game it’s only the 11th year now how is your game chat STILL not working?

• 
  Papa Posey (@PoseyDaGodx) reported 10 minutes ago

  @Ubisoft listen…. Idk what yall did but fix it also why tf are u basing placement off of a mmr from ranked 2.0 when the mmr those ******* had IS NOWHERE NEAR THE RANK THEY SHOULD BE IN FIX THE EMERALD POOL IMMA LOSE MY **** IM BOUT TO GET REAL NEW YORKUH UP IN THIS *****

• 
  RJ (@Rick824859) reported 10 minutes ago

  @tifabro I think those people play too many ubisoft games. The last ubi game i had played was assassins creed unity and i think that was a ps4 launch title. So the towers in rebirth were not an issue for me.

• 
  wesmellblood2 (@LedingtonIi) reported 20 minutes ago

  @Ubisoft FIX YOUR DAMN GAME AND BAN THE ******* CHEATS THAT ARE IN YOUR ******* GAME INSTEAD OF RELYING ON YOUR R6SHEADGUARD BS AND DO WHAT VALRIENT WITH VANGUARD OR MAYBE USE AND ANIT-CHEAT SOFTWARE THAT ACTUAL WORKS LIKE VANGUARD OR MAYBE SEE IF YOU CAN USE VANGUARD

• 
  no arms and no legs (@noarmsandnolegs) reported 25 minutes ago

  @Elvick @JeremyJemery Yeah but there’s a thing: Activision isn’t Ubisoft, and theses companies MAYBE haven’t the same numbers goals. Crash sold over 20 million, they logically chose Crash instead of Spyro for the sequel.

• 
  The Tunnel King (@TheTunnelKing) reported 26 minutes ago

  Correct. Ubisoft Developers Are Typically Very Passionate About Their Work And Are Capable Of Making Great And Unique Games. The Problem With Ubisoft Isn’t In It’s Developers, Art Teams, Or Coders Because Those People Are Provably Competent And Passionate About What They Do. The Issue That Has Been Plaguing Ubisoft For So Long Has Been The Greedy Corporate Suits At The Top. Focusing On Short-Term Profits And Smothering The Developers Creative Talents So They Only Work On The Next Far Cry Or Assassins Creed Is What Is Harming The Company. That’s Why So Many Ubisoft Alumni Have Left To Create Great Games Like Stray, Dispatch, Clair Obscur: Expedition 33, Journey To The Savage Planet, Ancestors: The Humankind And Many More To Prove Repeatdly That Ubisoft Is Very Competent And Talented, But The Men In Charge Have Essentially Forbidden Creativity And Passion.

• 
  Xbox fan boy (@BespokePoint007) reported 27 minutes ago

  @The_CrapGamer The biggest issue with fable is this Ubisoft like mentality that more is better. 1000npc's why?? All that will do is make the repeated dialogue and assets feel so much more repetitive. And then where would you go with a sequel? 2000 NPC's?

• 
  Tamime-iwnl🇩🇿 (@TamimeR6) reported 27 minutes ago

  What going on with cheaters today @Ubisoft fix ur fkng anticheat the game is just umplayable being D2 and losing against emerald cheaters and losing 27 points and winning 10 its just so boring

• 
  derpy p (: (@appaloosabones) reported 28 minutes ago

  it should be the opposite, the highest rank should lose the most elo not the other way around. and the lowest rank on the winning team should gain the most elo too considering if he beat players on another tier than him. FIX THIS @Ubisoft @Rainbow6Game

• 
  TethisX (@TethisX) reported 31 minutes ago

  @goshjoshgames @Grummz @Ubisoft That POS has issues.

• 
  Evan (@DjevnR6) reported 33 minutes ago

  @safehxld @drajnyy @Ubisoft how do i fix it

• 
  Abhishek Singh (@inscrutableguy) reported 37 minutes ago

  @UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .

• 
  Lukatiel Unleashed (@Lukatielkaiju) reported 41 minutes ago

  @Jonatha72845595 @Grxit remember the broken torii gate statue? that was a part of a bundle? yeah, that represents the NUKING OF JAPAN. wanna go and scream "hiroshima, nagasaki" on the subway like a certain retard? cuz thats what ubisoft basically did with that statue.

• 
  Ty 🐻🧦 (@lutherdaburden) reported 43 minutes ago

  Just got kicked from a ranked game and can’t reconnect. Gonna lose RP and get an abandon sanction. ELEVEN YEARS FIX YOUR GAME @Ubisoft

• 
  Ruben Tartas (@RubenT_Renacent) reported 43 minutes ago

  @SonySantaMonica Yesterday I saw a clip on Paystation with better face tweaks on Faye. You better keep doing them and remove uglyness, if you don´t want to end like Ubisoft or Dragon Age non binary studios. You did fine on the body of Deborah Ann Woll, now surrender the DEI **** and fix her face

• 
  John Retard (@John3tyue) reported 44 minutes ago

  @TheRealZephryss Edward’s face needs some work. Ubisoft games the last 10 years have the issues where their mouth movements don’t match their face lol

• 
  alex (@ASkyrieM) reported 46 minutes ago

  @AlxPrs Ubisoft is absolutely at fault, but players/community names playing it off as if some of their boys didn't cheat/create cheats/promote it then get into comp didnt help add to the issue. Its as simple as oh "x did it and they didn't care why cant I do it too" domino effect

• 
  Breno (@imnotbreno) reported 46 minutes ago

  @manfightdragon But not fast enough, according to Ubisoft and Square Enix. So even if it was cheap, it wouldn't fix for all games. Just let games install on internal storage, this way solves for every game!

• 
  xKayoo7 (@xKayoo7) reported 47 minutes ago

  @Ubisoft @Rainbow6Game @UbisoftSupport FIX UR Q TIMES

• 
  RM's Gallery of DeHernanding #CrimsonDesert (@GalleryOfPLAY) reported 49 minutes ago

  @ac_landmarks For me, the gameplay in AC Shadows, especially with Naoe, was the best I’ve ever experienced in the series, and I played everything. Ubisoft needs to figure how they pace the content in their games, because they always run into the issue where the main story has tremendous urgency, but then you put it off for dozens and dozens of hours as you go do other things. This ends in the main story not being as profound. It loses its impact. Surely, this is a problem with most open world games, but I especially felt it with AC Shadows. On the flip side, FarCry 6 was much better in that regard. A lot of the side content was canonical to the main plot.

• 
  Plosion (@Plosionz) reported 50 minutes ago

  @DestinLegarie *an American industry problem. You cannot pay people that much for a product sold at the same price all over the world, where wages are less than one third. Yes that Includes Ubisoft. Eu company ran like an US one.

• 
  TTBNGaming (@TTBN_GAMING) reported 56 minutes ago

  Anytime I see reports like this, I wonder what happened to all the "sources" those grifters had at Ubisoft that were available when AC Shadows was in the zeitgeist. Weird how they've never broken any news after all that

• 
  Typical on Pc (@LedgardMatthew) reported 59 minutes ago

  @Ubisoft actually go **** yourself , how the actual **** does i get a 10 minute ban from ranked when i canceled match making and the game started saying match making error and wouldnt let me in the game for 5 whole minutes you guys need to get your **** together .

• 
  RoOSTA (@Ro0STA) reported 59 minutes ago

  3. If the session owner and token giver STARTS an escalation and is then booted or kicked off your servers because of @Ubisoft, but then promptly RECONNECTS and the team later successfully complete the mission, why are the input tokens LOST? Another huge bug. Fix!

• 
  hear me out (@cybercaturday) reported 60 minutes ago

  could this be the longest running live service ubisoft game of all time? how is it still up??