Is Ubisoft Connect down?
No problems detected
If you are having issues, please submit a report below.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
-
Sign in (44%)
-
Online Play (28%)
-
Glitches (11%)
-
Matchmaking (9%)
-
Game Crash (8%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cesson-Sévigné |
Sign in | |
| Douvrin |
Sign in | |
 Pingdu |
Glitches | |
 San José |
Sign in | |
 Hamburg |
Sign in | |
 New York City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
inferno wolf
(@999Inferno999) reported
@Ubisoft fix rainbow six siege
-
Mario
(@Angular48) reported
@Rainbow6Game Fix the "You need to leave the current party to join" issue on Ubisoft Connect
-
CryptoGoblin
(@AriGold08) reported
@Ubisoft Hi Ubisoft, ive got an important customer request. Since you are active on social media, you might help me with that: Why is it the case that every single Ubisoft game has huge technical issues and CRASHES all the time? In short: why are all your games crashing like crazy?
-
Titer
(@Titer0344) reported
@Fridurii Im afraid also. Xim is releasing a new PS5 adapter. I prefere that Ubisoft is going to ban instead of giving a lag penalty.
-
Ho Hin tong
(@HoHintong1) reported
@UbisoftSupport No I can’t access Ubisoft app or website . However, I tried use another Nintendo account ( that mean i need to buy one more just dance for this account), I success to login and play the game .
-
Lonny
(@ItsLonnyBR) reported
@klobrille If at least that was the only problem: MS announces Ubisoft+ for Xbox in Jan/2022, one year later and nothing. MS say BY THE END OF 2022 we would be able to play "some" our purchased games via cloud, yet again nothing. Honestly this is getting boring.
-
Cedric Pierce Jr.
(@ArianaMusicLovr) reported
It’s crazy though that it’s taken Ubisoft being in a terrible financial situation for them to listen to us though. And finally want to fix the game for us.
-
CryptoGoblin
(@AriGold08) reported
@Anmaril @Ubisoft It will crash a lot o have thought before. Surprise, it does crash a lot. Its Ubisoft at the end.
-
Cup_Vile
(@TripleLt) reported
@MacieJay @FionnOnFire Can I use the hammer to destroy the uplay servers, or whoever is not fixing the broken *** invite system
-
meanz33
(@meanz33) reported
You will see many people complaining. I opened a ticket Ubisoft support the beginning of January and they are still addressing the issue with me. The last tweet from the division has many people responding they have not received anything….
-
lonely destroy
(@slurp_slurppp) reported
@UbisoftConnect Fix your ******* ubisoft connect app for **** sake I cant even play with my friends in rainbow six siege, I tried restarting my PC and my wifi but your app still wont ******* word, please fix this ****** app that you force upon your players for no valid given reason. Respond now.
-
justin
(@decriptd) reported
@JessGOAT everyone on playstation will not be detected, only xbox. And since cross progression is a thing then everyone will go back to playstation to not get the input lag that ubisoft created, so ubisoft really did nothing lmao
-
The Assist
(@auxxiliar) reported
@MR_T_FINGER @PlayXDefiant No problem some peeps wanted to try it and found a thread for people that didn't get an invite but signed up; apparently friend codes can be used multiple times. Ubisoft just can't help being Ubisoft when doing stuff like this lol
-
Mehdi C
(@MehdiC120918) reported
@RaymanTogether @Ubisoft ******* YEEEEES !!!! We already had iconic trilogies like crash Bandicoot or Spyro soo now its Rayman's turn !!!
-
Unforetold
(@Unforetold_) reported
@UbisoftSupport Hi Ubisoft support, your east servers might have a problem I can’t get into a game with my server and I keep being thrown in Brazilian servers causing me to have 250+ ping
-
Francesco Runcio
(@FrancescoRuncio) reported
@ot_alonzo @Shpeshal_Nick Sorry to interject in the discourse but I'd like to highlight something about Google Authenticator, because I have not an issue with the app per se but some services do implement them really poorly. Ubisoft has its own implementation in their own launcher on PC and (cont)
-
y
(@johnbrownski55) reported
@PixelsofMark Are the rewards in the ubisoft connect app working? I reached level 15 but it still says locked for the booster pack. Loving the game btw besides hit reg issues and getting killed behind cover lol.
-
CryptoGoblin
(@AriGold08) reported
@Ubisoft Hi Ubisoft, ive got an important customer request. Since you are active on social media, you might help me with that: Why is it the case that every single Ubisoft game has huge technical issues and CRASHES all the time? In short: why are all your games crashing like crazy?
-
fww
(@naauj__) reported
because instead of putting input lag on the adapters, it would not be a good option to release the mouse and keyboard at once. @Ubisoft @UbisoftSupport
-
chylex
(@chylexmc) reported
nothing like writing a support ticket, waiting 3 months for an answer, and the answer is completely unrelated to the issue thanks Ubisoft, seems like the only thing worse than your store is your culture of workplace harrassment
-
Kiprp
(@KiprpBruh) reported
@Ubisoft your game sucks fix it
-
CARLOS LUCIANO
(@CARLOSL58534435) reported
@Ubisoft I have problem in division 2 I no received compensation cachet this my first time in tweet ican u hope me
-
THE vomont
(@vomont_twitch) reported
@white_walterh @golden_djinn @klobrille It was so silly to announce it so soon. Problem with that is some ppl would have just stopped buying the big games coz they tying Ubisoft+ is coming. I didn’t get the complete edition of assassins creed Valhalla due to this.
-
Julius Max te Boekhorst
(@Djoeliejoes) reported
@Ubisoft your 2fa mail system is a joke. First I have to wait 10 mins before getting an email, second my login gets timed out because the email is taking too long to send so I fail to enter the 2fa code in time, third my account gets temp locked for too many bad login attempts??
-
Meyeselph
(@Meyeselph) reported
@maximrutter it was never going to harm the game really. Just look at ubisoft. The game industry is immune to accountability. Making people more aware of the problem was fairly successful. The pushback is the pushback. You will ALWAYS get push back.
-
TheBiggestCheese
(@TheBiggestChee4) reported
@cdavis_games You don’t care when EA or Ubisoft or Activision abuse their staff. Oh sure maybe you’ll pay lip service, but I see their reviews on your channel. That’s not promoting bad behavior? Make it make sense, Chris.
-
Tsurugi | Road to Arknights CCP
(@SyoW4Tsu) reported
@sirKaosx Remembered Glamin Gladiators leaving because of "lack of information from Ubisoft" yet the cliffhangers are still here without acknowledging and addressing the issues 👀👀
-
Ga♏ing_forever #XboxSeriesX 25tflops RDNA2 8K/120
(@Gaming_Forever1) reported
@golden_djinn If the Ubisoft full service comes which is soon apparently to Xbox (it's a seperate service you will have to pay , which regardless your Ultimate gamepass member it's not included like EA sadly
-
thetuftedpuffin
(@thetuftedpuffin) reported
@Elvira04289 I have Odyssey on Steam deck, and while I can play it and it runs fine, there can be some problems getting it to load because the third party software that Ubisoft requires doesn’t play nice with the Deck - I have to launch the game from Desktop Mode
-
mx 🦊🌱
(@typmitdennikes) reported
@Ubisoft @UbisoftSupport @UbisoftDE please fix Monopoly Plus, update or announce a new one. Playing with friends is so bad in the last weeks, lobby is crashing almost every game, which is higly frustrating... why no love for your games?