Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oelde
|
Sign in | 3 days ago |
 Buxton
|
Game Crash | 5 days ago |
 New Delhi
|
Sign in | 5 days ago |
 Sydney
|
Sign in | 6 days ago |
|
Delhi
|
Matchmaking | 6 days ago |
|
Mittweida
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mr imperialist (@TheImperialist7) reported@Ubisoft please fix your damn esport SWAT game, I don't want these cod bros contaminating my fandom.
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What’s (@Whats1856315) reported@UbisoftSupport Hello, I cannot access my Ubisoft account for 3 days. It says I am blocked due to failed login attempts even after resetting my password. I also need to change my email because it is not secure. Can you please help me recover my account? @UbisoftSupport
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Rowan Kyle (@KyleRowan11331) reported@hard8_times I am tired of broken Windows and its broken-*** updates. Multiple launchers that forget your login even if you want to play single-player game (RGL and Ubisoft Connect say hello). No retail, where games are even more cheaper. No safe multiplayer in old games (Old CoD games)
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Kareem Shaqq (@KyShaqq) reported@Ubisoft hi I'm having this issue with ghost recon breaking point ...its very annoying please tell me how to solve ..just brought this game for 100 plus dollars and the servers are stopping me from entering the game
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Danilo Costa Viana (@Dancovich) reported@SpeedGod_CDN @nan0werx @JezCorden Then they should give an option to personalize what you want from Ultimate. CoD isn't even the main issue, Fortnite Crew, Ubisoft classics and EA Play are all services not everybody wants but they all need to pay for.
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KetZal (@KetZalj2t) reported@RavenMentore Oh absolutely. The problem is that Ubisoft just one and done's it with their historical periods nowadays, even though some of them can be milked for more like they did with Ezio in the Renaissance. Not only that but we can expand into later events as well (again like Ezio did).
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Dylan Anderson (@DillyDyl04) reported@Ubisoft Why don’t we fix siege matchmaking and not dumb **** like that? It’s unreal how long this game has been out and it’s still dogshit
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Anuj Passi (@AnujPassi14) reported@Rainbow6Mobile @PORTAL_R6M Hey I am trying to log in from yesterday my ubisoft account in the game but it is not logging in and always says we can't get your login request and today today when I go to the website to login their it it's you have been blocked. Please help.
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Carl Edwards (@CarlEdwards007) reported@Ubisoft @UbisoftSupport you have the most useless, worthless authentication system on Earth. I have been stuck in a login/fail/password reset loop for more than a week. I am disgusted! I have wasted good money on something I can't use now. USELESS
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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dadddydark (@dadddydark1) reported@UbisoftSupport I am having an issue where I cannot open the ubisoft connect menu in Siege. (See provided video) I am playing on pc and I've tried verifying the game files, reinstalling, and clearing the cache in the ubisoft launcher. Can I please get some help fixing this?
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Hanzo (@YourAkhiNeo) reported@Will777JP @kidsmoove @GriftGod_ ***** what? Ubisoft fix their problems with the release of dlc in few months after the release of the main game. Now drop some respect on CD devs, these guys are doing things that other dev's in gaming industry don't even want.
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Static-kun (@Staticulator) reported@lofi_lover0930 ubisoft was a small company as well at one point and they made some generation defining games. the problem is that growth in this industry leads to loss of vision and creativity.
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Özgür E. Ersoy (@OzgurCreativity) reported@JoonasRautiain1 @RinoTheBouncer ACS isn't THAT bad as a singular game. The worst mistakes were made by Ubisoft as a company. The worst problem was using Yasuke and completely turning him into something he never was. Ignoring the real story of Yasuke and disrespecting his legacy.
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Khadraoui Najib (@KhadraouiN59178) reportedNot every traitor is broken, and those who shed blood do not suffer nightmares of guilt. Guilt is the product of a new, living religion, or the remnants of a religion, or the remnants of a culture, or the remnants of standards and values👀🫡 @UbisoftFR @fifaworldcup_fr @snopdog
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Prufoss🪐 (@Prufoss) reported@tekaysonblitz @ItsIsaacBW Ubisoft don’t give a **** I bought and sold many Account Never had any Problem, the Account marketplace is big
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Mr.matt (@Matteo076427230) reported@TheDivisionGame Ubisoft, after the latest update, the textures sometimes look like PS1 graphics. Hahaha, since many of us have this problem, is there a way to fix this? I play on PS5.
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Patton (@Patton_Heasley) reported@UbisoftSupport @ANNO_EN 25821850 is my case code I really want the issue fixed. The issue is changing the Xbox linked account connected to the Ubisoft
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El_riccia (@ElRiccia) reported@Rainbow6Game ok, solid's gadget is definitely bugged, yesterday 0 enemies and instead there was 1, now 1 enemy and there were 2, ubisoft fix it @UbisoftSupport
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Cody (@Coadylicious_) reported@JezCorden yes 100% remove cod,fornite and Ubisoft classics. cod is something i always bought until it came to game pass. its something ill buy if it leaves. remove those and get gamepass down to what it use to cost AND be honest with us on why its not working.
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Dragon (aka natsuki’s wife and biggest fan) (@D_is_For_Dragon) reported@WickedWizard15 @iBeNerdy64 Only issue with steam is that some games have to launch with another app like Ubisoft and at that point what’s the point of having it on steam but that’s more the game devs fault
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Space Wizard HD (@SpaceWizardHD) reported@PotatoePet @RealMarcFoxx Plenty of people are playing the same build and not having your problems. Spend less time making video montages of your failed climbs and more time actually learning the timing instead of demanding the game hold your hand like Ubisoft does.
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In_Development🛸☄️🪐 (@Charbo_YT) reported@Ubisoft @UbisoftSupport Goobisoft. Please for the love of all things holy fix your Godforsaken servers on siege. Putting a casual player in games with plats, diamond, emeralds and champs, back to back to back, constantly going offline with a stable internet connection. Etc.
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ActingRiot (@ActingRiot05) reported@re4dyreg_TTV @LickyOnMyBlick @MightyKeef Some of my games I have on Steam would have issue with third party launchers like any EA App stuff it wouldn't boot up or the activation page would pop requiring to log in to verify and with Ubisoft and Rockstar they tend to have stroke
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M88 🎮📸 (@M88Gaming) reported@GamerGrl73 I hope Ubisoft Connect too. I can't pass through the login screen.
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They Call Me William (@NoPuntNoBunt) reported@JoeFromSeattle1 Then make a better launcher/browser yourself. EA tried, ***. Ubisoft tried, ***. Epic Games tried, ***. Battlenet tried, ***. Never had an issue with Steam servers going down, the games are discounted nearly always and they have a good refund policy.
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DanX (@X64611488X) reportedHi @Ubisoft @UbisoftSupport @UbisoftLatam! My case #25821051 has been 'In Progress' for a few days. I’m really excited to play AC Odyssey but I'm still running into Error Sigma 4 in the Mexico store. Could you please help me check if there's any update? Thanks! 🇲🇽
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ᛏᚻᚪᛏᚳᚻᚱᛁᛋᛏᚷᚢᛁ (@That_ChristGuy) reportedWhy is it that I have NO ISSUES with ANY OTHER game on my PC BESIDES SIEGE?! Everything loads without issues, plays without issues, but Siege? I'm currently on start up attempt #8 as I'm typing this. You know how frustrating it is to try and stream this? @Ubisoft @UbisoftSupport
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Phen0menax (@phen0menax) reported@Ubisoft why has no one thought of making remastered versions of ALL the #SplinterCell games?? Y’all would be swimming in money and also doing us die-hard fans a huge service! #RemasterFisher #SamFisherReborn