Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (15%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Champeix	Glitches	6 hours ago
Les Mureaux	Online Play	15 hours ago
Meyenheim	Glitches	2 days ago
New York City	Sign in	5 days ago
Guénange	Online Play	7 days ago
Chennai	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  | 𝙴𝚗𝚣𝚘 | 𒉭 (@ChainsawEnzo) reported 2 minutes ago

  Everyone having problems with the parkour in the RPG Assassin's Creed games makes you wonder how the hell did ubisoft take a huge step backwards from Unity's parkour

• 
  Ali Hussien (@AliHAlHilo) reported 5 minutes ago

  @UbisoftSupport I can't log in to any Ubisoft service I'm know my email and password It always says error try again later Or ot says "You're blocked from logging in due to repeated failed attempts. Please come back later". From one try My friend has the same issue We live in Iraq

• 
  tejas mandre (int/char) (@TejasMandre) reported 6 minutes ago

  @ubisoftin @LifeatUbisoft Really want to play all far cry series, assassin's series but the games don't launch on my windows (RTX 4060) computer after installing. Have tried multiple Far Cry parts, Trials Rising, Assassin's parts. Looks to be an issue only with the Ubisoft games.

• 
  SpawnYaard 🎮 (@SpawnYaardReply) reported 6 minutes ago

  Assassin's Creed Black Flag is getting lots of Negative reviews on Steam - fighting between mostly negative and mix. Ubisoft has recognized the issue and here is the temporary fix: From AC account: To our PC players: We are aware of an issue where cutscenes are locked to 30FPS on PC when using Raytracing, BVH or Terrain Quality at Ultra High setting. We have a fix coming very soon, but in the meantime you can use the following workaround: Reset graphics Overall Preset to any pre-configured setting and avoid manually setting the 3 options mentioned above to Ultra High.

• 
  IxBeast (@IxBeast) reported 8 minutes ago

  @VoxDread @Ubisoft its all optional cosmetics that dont really fit the games aesthetic. Literally a nothingburger. The 30 FPS cutscenes already have a fix and is confirmed to be a bug. Literally the main 2 complaints i have been seeing Really solid remake, id argue.

• 
  VodkaGreece (@VodkaGreece) reported 8 minutes ago

  @JaeGamez Honestly Ubisoft have their problems but the dynamic weather is unbelievable in AC games. Shadows was great but this looks even better.

• 
  JRPG Enate (@TheRealEnate) reported 9 minutes ago

  @Cslim_C Nope, I don't really like to play AC games on PC. Ubisoft launcher drives me crazy. An I like to go for the platinum. If there were performance issues I would of gotten it on PC. Otherwise I always play AC games on PS5 Pro.

• 
  Josiah Sybau 🗡️ 😈 (@JosiahSybau) reported 10 minutes ago

  I went into today, half expecting Ubisoft to ruin one of my favorite games. Because Ubisoft keeps letting us down (looking at you Shadows). The game opened to mixed reviews. My worry grew. But I cast it all aside, and gave it a chance anyway. And I had fun. Like, a lot of fun. I touched on it briefly during stream but the last 6 AC’s just haven’t been AC. Valhalla was fun, but who really played like an assassin? It was a Viking game cosplaying as an Assassins Creed. The others never hit the mark. And going back to Black Flag was the right move. Day 1, it broke AC’s highest concurrent player count and then dwarfed it. People WANTED this return to form. And Ubisoft for once delivered. Now the devs they laid off? That’s the Ubisoft I know. And I think it’s ******. Those devs deserve their flowers for what they pulled off. Black Flag is such a beloved game, that if they didn’t do it justice, they’d definitely hear about it. But they did it justice and then some. I hope a studio picks them up soon, and they create a masterpiece. Now. The review bombers. I was made to believe that this game shoves DLC down my throat. Now you can wanna guess how many times I saw the DLC store? If you said more than once, you’d be wrong. And I only saw it that one time because I intentionally hit the button to look. I hate micro transactions as much as the next guy, but you can just, not buy them. It’s not gonna stop you from playing the game. Next I was made to believe cutscenes were capped at 30fps. Turns out that’s just a bug that will be patched (it’s day 1 ofc there will be bugs) but you can also just tweak settings to not have that happen. Literally a 5 second fix if that. I think people were just looking for something to cry about just because it’s Ubisoft. And I get it, I’m by no means an Ubisoft fan and I’ll never defend their bs. But this time they gave us something good, and you focus on these minor issues to make the game seem bad when it’s actually pretty damn good. Anyways, it’s 2am and I have to work in the morning. But I’ll be dreaming of the seas. TLDR; Stop treating reviews as gospel, and just try it if you want to. (Sat with chat and made this at the end, I have gripes but overall? In my book a 70 is pretty damn high all things considered)

• 
  publius (@realGorillaTape) reported 10 minutes ago

  @Rainbow6Game Ban the cheaters. Nothing else you do or say will matter until you fix this problem. Users will flood back if you get rid of the ESP and recoil scripting. Ban the ******* cheaters, Ubisoft.

• 
  ⭐⭐⭐⭐⭐ (@deadeyeoutlaw) reported 12 minutes ago

  @GTASixInfo Ubisoft always had the resources to match Rockstar; the problem is precisely things like that tacky mask, or the ridiculous and surreal hacking. If they had made a more realistic crime game, they would have fared better. They also need to improve certain aspects of their designs

• 
  IZZY💫 (@thatsso_izzy) reported 18 minutes ago

  @Ubisoft @UbisoftSupport okay im getting tired of losing elo when 3-4 of the randoms on my team keep leaving the game . Can yall please fix thatt

• 
  unknown (@IVIMrCanada) reported 18 minutes ago

  @Ubisoft Any fix for the game crashing bugs incoming? A Man they call the sage the grand master will just stop and won’t progress the mission at all

• 
  The Guy Who Asked (@Yeah_I_Asked) reported 19 minutes ago

  @SpIinterCaI @ChrisVienna95 @xShephardx Pls stop it. These are extra stuff, if u r complaining the base game isn't worth for its price then say that, but I see no issue with this. Plus ubi packed the physical disk with so much goodies. I have 0 complaints, good job ubisoft.

• 
  Almighty Loaf (@AlmightyLoaf420) reported 19 minutes ago

  @assassinscreed Im forced to sign in to ubisoft connect when im connected to the internet on my xbox. Frustrating

• 
  JFY 🏀 (@DerJeff_) reported 28 minutes ago

  @Pirat_Nation I’m playing through Ubisoft Connect and I don’t have these issues at all. People shouldn’t generalize the whole launch just because the Steam version is having problems a few hours after release. Give it some time before acting like the entire game is broken.

• 
  TheDonOfEverything (@TheDonOfEvery) reported 28 minutes ago

  1. Don't buy the DLC. 2. Cutscenes capped at 30FPS is a glitch and they run at 60 FPS on console. 3. Runs great on Console 4. Ubisoft connect is preloaded if you have other AC games on your console. In short just buy the console version.

• 
  Matty (@MattyClaxton82) reported 30 minutes ago

  @PeterP_1985 Purchased and pre installed on Pc ubisoft connect 2 days ago and for some reason i was able to play until i went back to desktop then the play button was greyed out, must of been a glitch?

• 
  m3g4jεff (@j3y2f) reported 32 minutes ago

  ubisoft call this a fix?

• 
  𝕿𝖍𝖊𝕭𝖎𝖑𝖑𝖎𝖔𝖓𝖙𝖍𝕿𝖜𝖆𝖙𝖙𝖊𝖗 (@BillionthTwattr) reported 45 minutes ago

  @Pirat_Nation It's because they laid off the dev team too early, and now Ubisoft directors don't have a clue how to fix it.

• 
  Shelby 🐾 💖 (@shelbywuff) reported 47 minutes ago

  @Flame6287 @Lampontheapp @Pirat_Nation Oh no I’m not a bootlicker. **** Ubisoft. They suck. But we should be going after them for the actual shitry things they do, not trivial **** like this. Shadows had tons of cosmetics day 1 and no one had an issue. But all of a sudden everyone does?

• 
  Tebow (@MinEffortLive) reported 47 minutes ago

  @MADkurious Only issue I take is not with you, but the fact that Ubisoft did the thing where a single player game needs internet and a patch just to be made playable.

• 
  HousYaDaddy (@HousYaDaddyGame) reported 48 minutes ago

  I'm never getting anything on Ubisoft+ ever again. If its not the issue of my PC account not recognizing that I have a premium account through my xbox, its the stupid Ubisoft Connect or website not working. Sick of this crap.

• 
  🪬Voided_Reality🪬 (@Voided__Reality) reported 50 minutes ago

  @Ubisoft @Ubisoft @UbisoftSupport Unlock cutscene framerates to 60fps on console. We know they are realtime because you've already told PC it was a bug you were working to fix! There is no excuse for 30fps cutscenes in a 60fps game mode, it KILLS immersion!

• 
  عمر ~ 🇱🇧 (@Ramotovv) reported 51 minutes ago

  Siege isn’t even fun anymore Cheater/ddos Sometimes both cheaters and ddos if they lose they hit the server if it’s legit I have teammates with 1 digit IQ that can’t use the mouse Good job Ubisoft Keeping me entertained every season

• 
  Luminis (@Luminis_9) reported 52 minutes ago

  @UbisoftSupport It's impossible to play in French on Steam. Another problem with you Ubisoft

• 
  Capitán Qwark (@DragonBallAFAD) reported 54 minutes ago

  @Ubisoft Fix the game, please. Is too bugged

• 
  Wojciech (@WojciechBrejnia) reported 54 minutes ago

  @LPNintendoITA @Pirat_Nation They took a single-player game and turned it into a live-service nightmare. There’s a special spot reserved in hell for that kind of crime. The game is beautiful, I’ll give them that — but Ubisoft can choke on their Helix points. And the genius who thought it was a good idea to spam store ads every single time you pause? Yeah… they deserve a solid punch in the face.

• 
  Kaylykitten (@kaylykitten143) reported 55 minutes ago

  @Ubisoft Fix checkers. Making us capture when there are other moves to do is NOT HOW YOU PLAY CHECKERS ESPECIALLY BC THE OPPONENT DOESNT HAVE THE SAME LIMITATIONS.

• 
  Jeremy G. (@XeoMafia) reported 58 minutes ago

  @MazeAteThat @DOC_DARK1985 I believe this is a publisher issue. Ubisoft & Capcom are very hit or miss with their Xbox PC releases because I think Xbox is pushing them to support Play Anywhere at launch & obviously publishers don't want that.

• 
  iampowlly (@iampowlly) reported 59 minutes ago

  @assassinscreed Can not play this game keeps skipping and lagging. Sound is missing in some scenes, I have tryed everything under the sun. I am running a 5070RTX card in a Omen Gaming PC. It is not my rig. Will wait because I have spent the entire day trying to play this Game! Thanks Ubisoft!