Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brasília
|
Sign in | 2 hours ago |
 Fort Plain
|
Online Play | 3 days ago |
 Greater Noida
|
Game Crash | 4 days ago |
 Chaingy
|
Glitches | 5 days ago |
|
Saint-Maximin-la-Sainte-Baume
|
Online Play | 6 days ago |
|
Campinas
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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bien (@jzandraa) reported@UbisoftSupport Every time I try to login at Ubisoft Connect and play AC Brotherhood, it always says that there is an error that occurred/Account Suspended. I cannot login to my own account on which I have bought games for. Case number is 25779455, can you PLEASE fix my account
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CL Montesquieu (@montesquieu_cl) reported@GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.
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Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported@UbisoftSupport Is there a way to link my Ubisoft Connect on PC so I can transfer all my progress from The Division Resurgence to the PC version of the game? I can’t seem to login into Ubisoft Connect.
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Dark ties Yakuza (@2Wireg) reported@AdamReid1593771 @DestinLegarie Are you retarded? They added ubisoft plus games to the service thats 7.99 a month fortnite crew 11.99 a month thats 21 dollars in extra service for 3 bucks over the old price weather you use them or not doesnt matter but you are flat out lying because you are retarded
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Angel (@adorea1524) reported@BasedNorthmathr You got it in Outlaws. The problem is Ubisoft was in charge lol
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WORM (@WormsicleTV) reported@MrInvigorator @cas68629135 @Rainbow6Game Yeah man I hear that, I was playing since beta and yeah I blame Fortnite for its irreversible damage to live service games like R6S bc companies like Ubisoft value revenue over user experience 😭**** company that used to be solid
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Matt (@MattVidell91) reported@Nacymis @AccessTheAnimus @Ubisoft Wish there were still more to preorder. Scalpers got their hands on some no doubt. Never had any trouble preordering a CE before.
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported@6Paths5Rings @RohanKarMooN It's totally fine if you enjoyed it. The main problem I have with the remaster is that these **** suckers at Ubisoft decided to de list the original when Liberation still has the original available. But thankfully we have guys like Rohan to make easy repacks of abandonware games.
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SushiHut 🇺🇲🍣 (@MrSushiHut) reported@Izelice Ubisoft is in so much debt that they're in real trouble.
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Shiny🦋 (@Shiiny77) reported@imthaqil Live service game has to push live service content. You can say the same thing with CS on why they started pushing anime style skins and stickers. They're just profiting out of the younger audience. At the end of the day they have to make money, and especially Ubisoft, they're not known to be profitable either. So you gotta sacrifice some things, but lets not deny that recent content aside of skins has been way better than what we used to have since 2020. I agree that the best way to eliminate these kind of complaints would be to have a enable/disable skin option, this genuinely would make the game better.
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Loïc🌴 (@konogusG) reported@ValyrianFPS @Ubisoft don’t have this issue on any of my machines but 2 of them can’t sync to cloud after quitting a game ubi connect is full of bugs
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Stephan McClure (@StephanDMcClure) reported@Grxit ******* Ubisoft dude... If it isn't five year old broken culture cult, and they're not losing money, it wouldn't be normal.
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Will 🎮 Ki11RockNRo11 (@KRNRGaming) reportedI just miss #XDefiant. That game was peak god tier gaming until wannabe capitalist scum suckers @Ubisoft killed it for literally no reason/didn't understand how live service games work. Yves Guillemot should be drawn and quartered for his crimes against FPS games.
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Across 3 Horizons (@Across3Horizons) reported@tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍
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hombo (@RGB_MIDAS) reported@UbisoftSupport @Steam Actually the issue usually lies within your launcher and not Steam's. There is absolutely no reason why I need to enter my password every time for *some* games but it works fine for others. There has never been a single day where uPlay/Ubisoft Connect has been good.
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Across 3 Horizons (@Across3Horizons) reportedThis is how you Sign in to your Ubisoft Connect account if you used “Sign in with Apple“ or Google ID💠 As Apple users would know, if you use Sign in with Apple, you don’t actually create a password, Apple just signs in for you. Because of this, it can be difficult to sign in to the same account without using Sign in with Apple. Well thankfully, The Devision Resurgence devs are aware of this worry and have given us some instructions into resolving this🙏 On their Discord, in “FAQ“ they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” NOTE: If you never receive the password reset email, it might be because you need to use the unique email that apple creates for apps when you use Sign in with Apple (or also if you used “hide my email”) and not your actual Apple ID email I hope this helps anyone having this issue🍻 #TDResurgence @TheDivMobile
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Rafael Hernández (@rafaelh_com) reported@Ubisoft can't even log onto your site because your login page logic is paranoid. Checking for fast clicks, if user used inpect tools, and/or javascript events. Do you not realize some of us use password managers and now can't log on to update our region as you requested.
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Shane (@geis_shane) reported@Senninsage @NerdPropellant Bro you don’t find it insane that PS makes the same amount as money as Xbox in content and services WITHOUT putting day 1 games in the service WITHOUT paying 1B for 3rd party deals…WITHOUT giving up lost sales…WITHOUT EA Play Ubisoft Epic deals…WITHOUT giving away cloud
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Just1ce (@Just1ceOK) reported@UbisoftSupport I also can’t create a support ticket because it requires me to log into my account, and I’m unable to do that. On the Ubisoft website accessed via Steam, it asks for an authentication code, and when I enter it, I get an error.
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported@SicklyTheNinJa The biggest issue it has is that AC never was supposed to be a yearly franchise but since AC2 did so well Ubisoft decided to make an Ezio trilogy which severely hurt the Desmond story...
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Steve M (@lostinwoods4) reported@SipSipStefen It's like the older Ubisoft games where it's a big open world with nothing in it but collectables. Recent Ubisoft games managed to somewhat fix this but seems like NTE is stuck in that 2015 era
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported@6Paths5Rings @RohanKarMooN But anyway yeah the gameplay changes in AC3 remaster are cool but introduce a whole bunch of issues and bugs not in the original since they rushed the remaster and was made by a small inexperienced Ubisoft studio. There are people who have listed all the issues with remaster.
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Slavi398BG/Svetoslav (@Slavi398bg) reported@popuniversee I don't think Ubisoft will invest in new IP's for next little while since they have a lot of problems right now. Maybe if they're stable again we might see more New IP's again.
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🔞LORITO ENLOKADO (@unchained_hound) reportedSpindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.
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Nickotto'sGAMING (@NicholasOtto16) reported@optmistichuman @Ubisoft I don't really have a problem with it being gone but I feel if we complain enough they might bring it back,
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PaTryk_Gracz0l (@patrykgracz0l) reported@UbisoftSupport @Steam funny that isnt a problem with any other non ubisoft game, detele the ******* launcher requriement
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OBJAMA (@ADABO299) reported@TheRealZephryss Its actually hilarious that you people believe ubisoft. Did you guys forget the scams and misleading marketing they did for watch dogs + missing features and broken game at lanch? I would never pre-order ubisoft game until I see with my own eyes the sheep's playing this game.
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Herman G. Krueger (@HermanKrue10077) reportedUplay that trays to mock Steam is like a fat girl telling a man that her skinny friend is not interested. Do yourself, and the whole community a favour, do exactly as the Bethesda launcher did: close Uslop and bring your games to Steam. Less problem for you and for all of us.
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Numen84 (@Numen84) reported@popuniversee It plays amazingly good in the steam deck, no ubisoft connect login required.
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Revenant (@RevenantRemnant) reported@ItzSlickerz You're failure to understand the issue with Ubisoft and AC Shadows is why you'll always be chewing on their **** covered boot along with the rest of the herd. You make excuses for Ubislop and only defense is "uhh why do you care", you love woke slop and far from right leaning.