Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (68%)
- Online Play (16%)
- Glitches (10%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 5 hours ago |
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Online Play | 1 day ago |
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Sign in | 1 day ago |
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Glitches | 3 days ago |
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Glitches | 4 days ago |
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Online Play | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Crater Bob 🇨🇦 (@Crater_Bob) reported@Fen0505 The cancellation of Patriots was the beginning of the end for Ubisoft. As for Black Flag, Assassin's Creed ain't my jam, but I am aware of the series' problems.
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Destin (@DestinLegarie) reportedFun fact. Assassin's Creed IV Black Flag is borked on PC. Will repeatedly crash on you even if you do the many many tutorials online to fix these issues. Would be cool if @Ubisoft fixed it with the new game on the way!
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Dulez Ansi 🌐 (@dulansi) reported@SynthPotato That's a Ubisoft issue. Many of their games are broken on PC Try pcgamingwiki website for fixes for any game though
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Spurlunkin (@spurlunkin) reported@SynthPotato Ubisoft is buns, uninstall C++ 2015 - 2022 then add -offline in properties in Ubisoft’s *** launcher. Had the same issue with Unity / Black flag before. Should hopefully work
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PEAK🏴☠️⚔️ (@ThePeakDaily) reported@DestinLegarie @Ubisoft There is a super simple fix for this: go to options, and turn PhysX particles off. Assassins Creed 4 uses old PhysX Drivers
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daniel jack evans (@djevanstv) reported@NoseOfDeath @herdingon that also depends if it can even get a remaster there could numerous issues that are internal to the ubisoft team that might warrant a remake for example the engine might make it difficult to remaster or the code a lot of these things could be the case
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job eagle (@jobeagle5) reported@Ryangofett_2490 @VisualFidelity Not at all but ubisoft also last gen pushed ps4 to the limit with some games like ac unity. Usualy multiplies never look that good. When ubsioft is on their game they make games looks great .the main issue with Sony is they try to spend as least as possible
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Slavi398BG/Svetoslav (@Slavi398bg) reported@popuniversee I don't think Ubisoft will invest in new IP's for next little while since they have a lot of problems right now. Maybe if they're stable again we might see more New IP's again.
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KruxSmash (@KruxSmash) reported@Honest_Jurgen @Marakath @Kneon Not sure what your obsession with getting ****** in the *** is, but regardless. I've already done more than you about this problem. I've removed the Ubisoft launcher and told my friends to do the same. But in the grand scheme it won't matter. This will go through as they intend.
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Try bbnn (@BbnnTry) reported@Ubisoft how am I still getting a glitch in seige where I cant get out of the settings are you guys so ******* retarded you cant fix it ive been getting it for atleast a year noe ******* retards fix ur game
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Jcornman24 (@Jcornman24) reported@TheIshikawaRin Yea, you buy it on steam but still have to launch Uplay to play it. I may give it another chance, but I always have problems with Uplay
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Seneschal Orcberg (@SOrcberg) reported@joshrekrull @Miyu_Cheesycake @AyakaMods Yeah, it was pretty redundant atp. Just let us login in the app like zzz already had. And yes, launching Siege was the worst with the ubisoft launcher.
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Streaker (@NakedPrimalist) reported@lilpoopee005 @Matt_The_Last @Ubisoft Oh yeah there is, you see you can download books from the internet, going by your logic anyone who buys a physical book needs to get with the times right? Just wondering why you don't apply the same logic to people who buy books? Why do you only have an issue with people who want their games to be on disc?
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Sr. Matos (@SrMatosPR) reported@assassinscreed It's good to see a non-rpg AC game 👀 Just a minor thing: Maybe fix the parry effect or make it a visual option. I don't hate it, but I would prefer for it to not be so big. Ubisoft thing: Stop forcing players to lock their Steam bought games behind a Ubisoft Connect account.
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lawliet (@bladesofhanzo) reported@squared_nation Yeah at this point I don't really use it, because I'm sure this is exactly the problem. I just wish Ubisoft hadn't botched the remaster so badly in the first place
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Larry S. Dee (@LorenzoLadogana) reported@wesleytypes @Ubisoft Not in the slightest. The weakest of the Ezio Trilogy. Broken combat, absolutely cumbersome outfit, a very monotonous map, just an estensive fetch quests against one of the goofiest villain of the series, a serious downgrade compared to the quiet menace of Al Mualim.
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🥔 (@MrGloop) reportedRemaking assassin's Creed was probably always a last resort for when Ubisoft starts to **** the bed. Only issue is they lost the sauce and you'll always be better off playing the original
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Celes Chere (@BrianMarti42502) reported@jardelius @ManoThigasx it finally launches after a minute or so, and that's if im logged in. other stores like ubisoft and epic and EA, all their own launches, they make me login, 2 factor bullshit, download updates, if i even rememeber my pass word I pirate the game. I click play. It plays.
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MFDOOM (@MFDOOM50892122) reported@biggieU_U Ubisoft always makes beatiful looking games , graphics were never the problem ..... Most of the times it's literally the only thing they get right
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auau man (@Raimei_hukke) reported@UbisoftSupport Hi Ubisoft. It was 38 days since you told me to wait. How long you need to fix the case?
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Bluee (@1xBluee) reportedIs Ubisoft ever gonna fix their servers? I miss central and my 9 ping on scus
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Jack 🎮 (@Jak032) reported@mrpyo1 @SynthPotato False equivalence considering how many studios Ubisoft has and ND had a live service project scrapped
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Sweep (@0xSweep) reportedThis 18yo made $13 MILLION leading the biggest hacker group of 2022 Arion Kurtaj was a kid from Oxford who ran Lapsus$, the biggest hacker group of 2022 From his mom's house, he hacked Microsoft, Nvidia, Samsung, Uber, Okta, T-Mobile, Vodafone, Ubisoft and Revolut in 6 months, accumulating 300 Bitcoin worth $13 million at the time His method was to call the company's IT help desk pretending to be an employee locked out of his account, or spam staff phones with login approval requests at night until someone tired clicked yes and gave him full access After hacking Uber he posted nsfw content on their internal company chat with a message to employees saying "**** you wankers" After hacking Revolut, he sent customers inappropriate messages through their support app UK police arrested him in January 2022 after rival hackers doxxed him online He was put on bail in a Travelodge hotel with no internet access From that hotel room, he used an Amazon Fire TV Stick, the hotel TV, a mouse and his phone to hack Rockstar Games and leak 90 clips of the unreleased GTA 6 He posted the clips under the username TeaPotUberHacker and demanded $4 million from Rockstar to stop Cops arrested him in the same hotel room days later The judge said he showed no remorse and wanted to do it again, giving him an indefinite sentence at a secure hospital until doctors decide he's no longer a threat He ended up gambling away most of his 300 Bitcoin and the rest of it was lost because he got hacked
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JT, Game feedback (@T22Jarrod) reported@rockstationonx Yes it was, it's just another Concord because it's live service & pvp focused! Only Ubisoft could save it is by making it more single player friendly & playable like AC Black Flag!
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Lavallée Julien (@AlphaBlastX) reported@Xbox Here's an idea: Make a Call of Duty sub service like Rockstar & Ubisoft. All Call of Duty could be there.
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rottenmind (@rottenmind6991) reported@DestinLegarie @Ubisoft Ubisoft games on PCs around early 2010s were absolutely broken. To this day I still can't play Far Cry 3 on Windows 10 properly.
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Shawn Matthews (@SMthegamer1) reported@Red_Ayan @C_skalt Based on the GDC timeline going around Unity had plenty of time, I think it was a management issue (not uncommon for Ubisoft)
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Stefano (@HexDeath1) reportedI had a problem with my Ubisoft account and couldn't resolve it through Ubisoft Help/Contact. Could someone please help me? @UbisoftSupport
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Dark Protagonist 🎮 (@ShanTofique) reported@DestinLegarie @Ubisoft It wouldn't even start for me at all I have tried every fix there is on internet but still the game won't launch for me. Task manager shows the game file gets suspended Multiplayer will work fine, it's just single player.
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Del (@TheCartelDel) reported@ThunderBrush Yeah, they already said they don't want to grow the core game team - just the admin team. That feels like they are hyper aware of the 'Ubisoft Bloat' problem