Ubisoft Connect

Is Ubisoft Connect down?

No problems detected

If you are having issues, please submit a report below.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/21/2025 00:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLübbecke Sign in
GermanyFrankfurt am Main Online Play
FinlandHelsinki Matchmaking
GermanyLeipzig Online Play
GermanyHerne Online Play
FranceSaint-Jory Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • FreelancerFL TheFreelancer (@FreelancerFL) reported

    @LucasfilmGames @Ubisoft @UbiMassive The game could offer me a reach around while playing and I'd still pass on it if you guys require a third party service to play the game like origin or uplay.

  • SkytzaR6 Skytza (@SkytzaR6) reported

    @Ubisoft how about you hire some R6S devs who care about the game and will fix stuff like the cheater problem and not devs who tolerate the game and keep adding stuff too try and shut the community up

  • Nmricks14 Prince Brian✝️ #DRM (@Nmricks14) reported

    @Kitsune_Manami @DrDark69233747 @AngryJoeShow Ubisoft is litterally known for launching broken products at launch, and rockstar hasn’t released a single unfinished game yet, and when they do they will also get mowed down

  • eneg97 Gene (@eneg97) reported

    @turuI_ With big damage numbers popping up and no proper ending with credits because Ubisoft wants you to keep playing their game as a live service.

  • Trotin_ Tristan (@Trotin_) reported

    @ubisoft Thanks for the ban you degenerate developers. My game decides to crash for literally no reason and now I am banned. Thanks for that Im done with your pile of **** game.

  • MC_Rose_artist MC-Rose / Commissions OPEN (@MC_Rose_artist) reported

    @yic17studio I am actually just : meh. Its ubisoft, they didn't made masterpieces in a while. The Ubi store will probably crash or corrupts everything anyway X'D

  • Weeeeee711 Daniel Walton (@Weeeeee711) reported

    @StoryEverPod number 1 will happen number 2 and 3 might have been announced today. Ubisoft isn't a bad choice...the problem is there missions CAN get repetitive..but we'll see how it goes. I guarantee it'll look great with interesting characters.

  • KrisFunnell16 Kris Funnell (@KrisFunnell16) reported

    @katastropens98 @RaggieNebula @UbisoftSupport Yeah i've just had the blimin same problem, I literally had the ubisoft+ sub for not even an hour and it reckons it's expired..... $20 down the drain or.....

  • marcieosborne66 Marcie Rendle (@marcieosborne66) reported

    @Ubisoft fix the quiver bug, PLEASE!! It’s driving me nuts..

  • TheKirodev Devan (@TheKirodev) reported

    @ModernEra_ @MannToasty @Ubisoft Except for people who don't know the limited service exists.

  • Creight249 Yezdan (@Creight249) reported

    @Kitsune_Manami @DrDark69233747 @AngryJoeShow Its the opposite. If Ubisoft did this they would murder them. As they did. Bethesda released a single bad game and they are still defending broken games with "fallout76 was worse" logic.

  • alonsogarrido84 Alonso Garrido (@alonsogarrido84) reported

    @wwww_waseem @Ubisoft @TheCrewGame Same problem. I dont know why they did this, is better than The Crew 2

  • Kockychicken Guy Fly (@Kockychicken) reported

    @IGN Ubisoft? ****, here comes months of balancing issues and **** either being overpowered/underpowered then proceeding to be Nerfed/Buffed excessively for about 3-4 years, then they start pushing away the fan base until there’s no one left

  • WoollyMammoth9 Mammoth (@WoollyMammoth9) reported

    @LucasfilmGames @Ubisoft @UbiMassive Just a sandbox MMORPG with droids & lightsabers ... let us choose a character & then get out of the way. Admins & algorithms can control Vader, the Empire, Storm Troopers etc & the players can keep their head down as traders, spacers, farmers ... or cause trouble as rebel scum.

  • Reddevil4GUD 🔰 Brian 🇮🇪 (@Reddevil4GUD) reported

    @ALGER_1987 PS4. I checked online and found others who had the same issue. Unfortunately the only fix right now is to load an old save file but that's not an option for me as I've complete the main game and don't have a save file from before the mission. I'm at the mercy of Ubisoft now 🙏

  • BigBangBlitz ⚡Big Bang Blitz⚡ (@BigBangBlitz) reported

    @MediocreG92 @Ubisoft It is, but neithe rthe band nor parent record company claim they do that. This does not fix the video, however. Nor did appealing.

  • Chekhovs_WMD wordsinspace (@Chekhovs_WMD) reported

    @CyberpunkGame left out the part how you knowingly hid the issues with the base consoles didn't you. In my opinion, CDPR is just like EA and Ubisoft.

  • the_eclipse0 The Eclipse 0) (@the_eclipse0) reported

    @ShiningWizardd @ddavidson555 @CyberpunkGame And no, I don't believe it. Go take a look at Ubisoft's Tweets for AC: Valhalla. Take the name out, and it's the same complaints. "Physics problems, tpose, texture issues, game breaking bugs." every other comment, but without the vitriol.

  • IDigFreedom Tiernan McDonnell 🇺🇸 (@IDigFreedom) reported

    @Ubisoft @AquamAnder @LucasfilmGames If this game is a “service” I’m gonna cry. Please be single player.

  • TheDezembro Geraldo of Riviera (@TheDezembro) reported

    @AngryJoeShow I trust it'll be better than Anthem since The Division's studio already knows how to make & manage a "live service" game. But its still a live service game. By UBISOFT. With the Star Wars license. This is gonna be riddled with microtransaction nonsense. Ubisoft's AVENGERS.

  • Jmj1982M Jonathan M. Jacobs (@Jmj1982M) reported

    @Ubisoft @LucasfilmGames Can you develope a better response team for issues customers are having with your games? It would be nice to be treated like you care

  • adiyaadiya Adiyasa Prahenda (@adiyaadiya) reported

    @pergijauh @Ubisoft there is a glitch in your game buddy

  • MrZepter Zepter (@MrZepter) reported

    @MarcAntoineMa11 @AngryJoeShow That's because not like ubisoft or Bethesda or Activision, they know that filling the roadmap with every single detail just to make it look packed is just s way to ease the customers. I bet if they put every single little dlc, patch and fix in there, it wouldn't fit

  • SamWiseArtistry Sam🖌️ (@SamWiseArtistry) reported

    @kaytanaa I really hope it won't be a...*shudders*..."live service" game or have cool character cosmetics (if any) locked behind some dumb Ubisoft pay wall. I'm interested though, hopefully 1313 will have a spiritual come back too! Also freaking Indiana Jones! So hyped for that too!

  • TheDezembro Geraldo of Riviera (@TheDezembro) reported

    @AngryJoeShow I trust it'll be better than Anthem since The Division's studio already knows how to make & manage a "live service" game. But its still a live service game. By UBISOFT. With the Star Wars license. This is gonna be riddled with microtransaction nonsense. Ubisoft's AVENGERS.

  • ElHayto 🌜Ellis🌛 (@ElHayto) reported

    @LucasfilmGames @Ubisoft @UbiMassive I hope this isn’t filled with pointless busy work like a lot of Ubisoft games. Don’t get me wrong they make some of my favourite franchises but it’s always an issue. This could be so good if done right!

  • Jmj1982M Jonathan M. Jacobs (@Jmj1982M) reported

    @Ubisoft @LucasfilmGames Can you develope a better response team for issues customers are having with your games? It would be nice to have treated like you care

  • TheRealCryze TheRealCryze (@TheRealCryze) reported

    @sidd_jp @DaddyExxotic @ForHonorGame I'd have to agree. It's not one of my top 10 by far, but something about Ubisoft games sucks you back in. They make AMAZING concepts that just don't exist anywhere else. It's just sad that they don't really listen to their community and fix what we want fixed. (1/2)

  • CaseyJareth AnimeLoving CaseyJ (@CaseyJareth) reported

    @ArwenDCUO actully i kinda like ubisoft, There naruto Games were my favorites of all time. there's ton of other games, of course they've had their issues but dont think i would hate the company for that.

  • TV00d00 TRU.V00D00 (@TV00d00) reported

    @Ubisoft @assassinscreed Question to ubisoft I have a bunch quest glitched out , I cant even completel them is there and update coming to solve these problems besides skill fixes ?