Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (59%)
• Online Play (23%)
• Glitches (13%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Hortolândia	Online Play	1 day ago
Fairfield	Online Play	3 days ago
Milan	Online Play	3 days ago
Teresina	Sign in	3 days ago
Mejorada del Campo	Sign in	3 days ago
Rennes	Glitches	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ty (@tygocrazier) reported 2 minutes ago

  YO I BEEN TRYING TO GET SUPPORT TO GET MY RAINBOW SIX ACCOUNT BACK, I can login but that is not my email and I keep telling you guys!! I’m getting robot responses when I’m telling you I cannot access that email because it is not mine. I’m logging in through PlayStation. @UbisoftSupport @Ubisoft

• 
  RonninAu (@Ronnin_R6) reported 2 minutes ago

  @NBDY2k @Sh44dy @Ubisoft I lost 3 elo yesterday and got + 3 5x. Definitely broken.

• 
  DinoBlaze (@DinoBlaze502) reported 6 minutes ago

  @TheRealZephryss That's sort of the major issue with ac at the moment, it has for the most part two fanbases crushed together, so releasing any game is a risk and will recive backlash. Which is why I have always said Ubisoft should reboot ac, through an ac1 remake that restarts desmond's story

• 
  Rayman_Tada.K. (@testeage2021) reported 9 minutes ago

  @RaymanTogether If Crash Bandicoot is there, than i will start re-downloading it. I feel like Rayman would be there as well if Ubisoft ever announced it.

• 
  appealtoheaven (@NHstopguy) reported 10 minutes ago

  @OfficialNyps the pixel peek problem would be solved almost entirely if Ubisoft had the ***** to make bullets come out of the barrel instead of the optic

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 10 minutes ago

  @Maki_Hirasawa That’s our problem with Ubisoft. They can’t write good stories anymore

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 11 minutes ago

  The problem with remaking the older Assassin's creed games is that most of what is there cannot be reused and as we saw with black flag resynced, most of the new stuff ubisoft adds is ***.

• 
  BigCheese (@BigCheese309) reported 12 minutes ago

  They be talking about GTAVI like it’s being made by EA or Ubisoft and Is gonna be just some live service bullshit

• 
  Marek H. (@Roiser0) reported 14 minutes ago

  @SolarWing83 @Pirat_Nation The crew was removed because it's servers got shut down, even your disc won't work. Ubisoft did that, not Sony. Afro Samurai 2 was a broken game that was meant to be in 3 parts, thes refunded everyone, same with Hotline 2, ppl got refunded. That doesn't count when they refund u.

• 
  Savage_Life6 (@Savage_Life6TTV) reported 14 minutes ago

  @Anihilus2 @nuhre_ I don’t **** with Ubisoft after disrespecting the Japanese culture like they did so I get that but come on pricing problems just for gta 6 when all these company’s have been doing it forever that’s insane to me lmao

• 
  AG (@MankiniEnjoyer) reported 14 minutes ago

  @SynthPotato I don’t understand the hate brigade. SM2 was their only miss in 10yrs, and folks on here act like they’re Ubisoft. People forget this is their 3rd game this generation, despite Sony’s live-service meddling. Nothing but respect for that

• 
  Jorge perez (@Jorge_305) reported 23 minutes ago

  @xmuratbolukbasi @lowkeytarn1shed @Ubisoft You shouldnt have to do anything for a product you bough is on the devs to fix their game.

• 
  Kitkat5335 (@Kitkat53351) reported 27 minutes ago

  @ThiccFilA_ Eh, honestly the merch splash screen I am not a fan od...feels too 'ubisoft' and the new enemies have a fatal issue - they clip through walls/buildings/platforms worse than older illuminate pre-fix

• 
  Gillian Anderson (@GillA8615) reported 31 minutes ago

  @UbisoftSupport I’m still waiting for a response after reporting my Ubisoft account as hacked/compromised on Wednesday. Case: 26412435. Years of purchases, progress & personal data potentially at risk, yet still no response. Poor service for such a serious account security issue.

• 
  RealOscarMike (@RealOscarMike) reported 34 minutes ago

  @Okami13_ @Ubisoft still has to fix the loading screen issue for intel

• 
  UnkindlySugar11 (@USugar11) reported 34 minutes ago

  @kayzo35 @Tickksy @GhostRecon I've waited over 40 minutes three separate times now. If Ubisoft cant get this properly fixed without needing to change bios settings that is a massive issue on their part and ruins trusting sny future purchases from them.

• 
  Neoh 💿 (@neohnerdin) reported 35 minutes ago

  @BraidzMCau @Brooks_exe @DirtDisrespect Then maybe Ubisoft should stop releasing AC games every year. That’s their problem not rockstars. Give the devs time to cook.

• 
  iampowlly (@iampowlly) reported 36 minutes ago

  @Assassins_UK Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bought it and still can not play do to the rage quit I get from it! Please for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.

• 
  Austin Bell (@Sh0wYaH0wda) reported 36 minutes ago

  Updating it first like especially like apps like Ubisoft or Steam or the Game Pass app or Xbox app whatever have you when there’s way more features and stuff on it then just the games or like Xbox my rewards were reset for the daily login to the PC app because of (3)

• 
  Doujii (@LordDoujinshi) reported 39 minutes ago

  @KratosTwin Im on the "**** sony wave" but like...i hate ubisoft and still deal with their sign-ins. Tokon runs well on my end too so im not hating the game, however i do hope they fix performance for my fellow PC players bc they're missing out

• 
  Louie (@Louie_vuu) reported 39 minutes ago

  @Ubisoft is so ****. They allow cheaters to gain and take away points for those who are actually good at the game but play w/ randoms that cheat. 356 decreased I was expecting rollback points from all the cheaters I had to face. Fix ur **** game.

• 
  Rhoam aka Mr. Duskblood (@RuneKingRhoam) reported 42 minutes ago

  @OnlyAfroGames I hate Ubisoft for a lot of things but their $2.49 live service sales are fantastic. That’s how I got into The Division lol

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 43 minutes ago

  @TheDivisionGame this ******* company seriously suck ***. It needs to be broken up and the IPs given to real developers because Ubisoft sucks ***. Every IP they touch they kill. Their only real talent is micro transactioning gamers to death

• 
  Dark Protagonist 🎮 (@ShanTofique) reported 45 minutes ago

  @GhostRecon Wildlands crashes on lanuching from Ubisoft store after recent update Fix that plz

• 
  Henery (@Henery12090937) reported 47 minutes ago

  @Ubisoft When are you going to fix the launch issues on Windows 11?

• 
  Snickel (@SnickelYT) reported 53 minutes ago

  How about for the 25th anniversary we fix the UPlay servers so that the platinum trophy is obtainable on the PlayStation 3 again? @Ubisoft @UbisoftSupport

• 
  Kevin (@mattoo_nam755) reported 54 minutes ago

  @GhostRecon Yeah the performance and FPS drop issue has been resolved on new hardware for me, thanks Ubisoft

• 
  Killer_Clown4191 (@KC_4191) reported 56 minutes ago

  @Ubisoft @GhostRecon Deploy the drone into the Santa Muerte Library I listened to the WHOLE encounter and it failed. First bug. Please fix it, thankyou

• 
  Péter Né**** (@npeter91) reported 56 minutes ago

  @GhostRecon @grok What do you think, they will fix this issue with the CPU or its just a scam from Ubisoft again?

• 
  Wayne Nice Meet YOU . (@kratzy76au) reported 57 minutes ago

  Had PS5 issues last stream and now its repaired, l have had a look and l had 400hrs back on this game from the day of its release @GhostRecon @Ubisoft