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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 61% Sign in (61%)
  • 22% Online Play (22%)
  • 13% Glitches (13%)
  • 3% Matchmaking (3%)
  • 1% Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Milan Online Play 1 hour ago
Teresina Sign in 2 hours ago
Mejorada del Campo Sign in 2 hours ago
Rennes Glitches 2 hours ago
Champigny-sur-Marne Sign in 2 hours ago
Villeurbanne Sign in 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Flouiz
    Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reported

    Absolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.

  • urlocalxeno
    urlocalxeno (@urlocalxeno) reported

    @JimSplib @Ubisoft ye how to fix this ****

  • 3xhumed
    Exhumed (@3xhumed) reported

    @happy__mathias @GhostRecon I was just on the Steam forum, and sure enough, there were countless comments about it again. The cpu (e-cores) issue hasn't been fixed. Unbelievable. @Ubisoft

  • kismet_kismet13
    Kismet13 (@kismet_kismet13) reported

    @YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.

  • StevenWallaby
    Steven (@StevenWallaby) reported

    Regarding Cyberpunk I think it says a whole lot that even at launch my disappointment at how broken the game was was countered by it still being so far beyond what the likes of Bethesda, Ubisoft etc were putting out. Bugs and all the game was just so compelling

  • ShanTofique
    Dark Protagonist 🎮 (@ShanTofique) reported

    @GhostRecon Wildlands crashes on lanuching from Ubisoft store after recent update Fix that plz

  • madculR6
    madcul (@madculR6) reported

    @Ubisoft fix siege asap not trying to wait 500 million years to watch a BO1 please bro fix the frames, audio bugs, mouse bugs, input delay bugs, POLISH UR GAME PLEASE MAN.

  • AbcAbc347433
    SilverBoarMedia (@AbcAbc347433) reported

    @TheHiddenOneAC It's not just ubisoft that suffers from this problem as well by the way, pretty much every RPG has felt early access and rushed if you're not a fanboi. Yes 'even' Cyberpunk 2077 and BG3 still has these problems.

  • mike_tolosa
    Mike Tolosa (@mike_tolosa) reported

    @baked__bunny "Don't be mad guys, it's: 1. A price increase, just like any other! 2. A release delay, happens all the time in the industry! 3. Day 1 DLC/Locked content, like your favourite companies such as Ubisoft or EA! These guys will follow through any issue and brush it off like nothing

  • TheTrueSealYT
    Seal Examines Games (@TheTrueSealYT) reported

    @Rayan192847 Yup. I think the achievement thing is mostly a Ubisoft Connect problem but the playtime one pissed me off real hard.

  • VEVOZERO7
    VEVOZERO7 (@VEVOZERO7) reported

    So I played the new Division game, The Division Resurgence. I liked it with some issues but I dealt with it, except I can't deal with one: UBISOFT, WHY ******** IS SUPPRESSION NOT A THING? FIX THE GOD DAMN ISSUE. MAKE LMG'S ACTUALLY USEFUL.

  • ilymarin777
    yukino (@ilymarin777) reported

    @Ubisoft atleast make it ******* playable and not crash on startup

  • xDarkWiffster
    Cliff (@xDarkWiffster) reported

    @XBOXWire @XBOX Ubisoft still hasn’t fixed wildlands. Start up the game first the first time. It’s fine, but after you close it out. And then reopen it. It’ll never load..you gotta disconnect your device from the internet to resume playing

  • SortoCaballero
    Hector Sorto (@SortoCaballero) reported

    @Atalbur_design @BlizzardCS i have the same issue, include i don't know how because i use authenticator and only got 3 mails, mi rockstar and ubisoft too

  • neohnerdin
    Neoh 💿 (@neohnerdin) reported

    @BraidzMCau @Brooks_exe @DirtDisrespect Then maybe Ubisoft should stop releasing AC games every year. That’s their problem not rockstars. Give the devs time to cook.

  • K1raR6
    K1raR6 (@K1raR6) reported

    @Infamous33_3 @ncjack_ @Ubisoft I think its just a user error

  • KritiqalPerson
    KritiqalPerson (@KritiqalPerson) reported

    @GhostRecon When are you gonna fix the Fallen Ghosts DLC? Achievements not unlocking VIP Extractions enemy spawns are bugged @Ubisoft @UbisoftSupport

  • j0_mart1
    jmar (@j0_mart1) reported

    @Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport

  • DanTheNoob
    Dan | Dan_The_Noob (@DanTheNoob) reported

    @Ubisoft this just gives an error and asks for a cd key

  • iv_sal1
    IV (@iv_sal1) reported

    @casey_Payne23 @Ubisoft @assassinscreed They wanted to disconnect the games so that you could buy any game without having to play the previous ones to understand the story. It is essential to play AC1 to AC3 in order to fully understand the story but the rest you can just play in any order.

  • Savage_Life6TTV
    Savage_Life6 (@Savage_Life6TTV) reported

    @Anihilus2 @nuhre_ I don’t **** with Ubisoft after disrespecting the Japanese culture like they did so I get that but come on pricing problems just for gta 6 when all these company’s have been doing it forever that’s insane to me lmao

  • Jorge_305
    Jorge perez (@Jorge_305) reported

    @xmuratbolukbasi @lowkeytarn1shed @Ubisoft You shouldnt have to do anything for a product you bough is on the devs to fix their game.

  • NWCloonan
    Neil Cloonan (@NWCloonan) reported

    @VyniGives @Leon_1588 Nobody complained when that happened because it only became an issue 3 years ago, after Ubisoft shut down The Crew and deactivated everyone's licenses. This is where people began realizing it was a problem. It was not foreseen in the past.

  • BigCheese309
    BigCheese (@BigCheese309) reported

    They be talking about GTAVI like it’s being made by EA or Ubisoft and Is gonna be just some live service bullshit

  • articfoxzzzzzz
    articfoxzz (@articfoxzzzzzz) reported

    @Ubisoft actually die idk how you managed to break a game that came out in 2017 and then have the nerve to say oops teehee not gonna fix tho actually kys

  • dimitrishadow
    Dimi (@dimitrishadow) reported

    @GleamingFox @assassinscreed Resynced will be amazing in two or three years when modders remove the slop extras, fix the render issues, unreplace models, and steady the bugs that Ubisoft is notorious for never fixing.

  • d_Gamemaster
    DGAMER (@d_Gamemaster) reported

    @Doctor_Cupcakes How did some of the devs behind Rayman 4 react to being shifted to other projects like Horsez? What were the difficulties of working with the Jade engine? Were there any Ubisoft executives that specifically had major issues with the project?

  • Hijinksss
    Hijinks (@Hijinksss) reported

    @PaulTassi I dropped it after Ubisoft told them to both: wrap it up and also somehow greenlit like 4 extra seasons. Was the dumbest thing. Almost 18 months of no content for them to come back and be like “no we’re still continuing it.” Just done with live service looters in general.

  • JerBer11B
    JerBer (@JerBer11B) reported

    @GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.

  • whiterat58
    Badger (@whiterat58) reported

    @jamalnassersaid Yes the only problem is a game breaking bug that many are suffering! Once you leave there you can’t travel back without desynchronisation! I need to go back to do a number of things and the bug prevents it. It’s been widely reported but totally ignored by Ubisoft