Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Amane Aït Oussa	Sign in	1 day ago
Lorient	Sign in	2 days ago
Paris	Online Play	4 days ago
Dieppe	Sign in	5 days ago
Tours	Sign in	5 days ago
Salvador	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SIr radington (@Sir_radington) reported 3 minutes ago

  @bababoi1310 @thedudeman450 yes dark souls 1 ubisoft edition and the game that launched in such a bad state that playstation had to issue full refunds to everyone who bought it and delist the game are not things I'd reccomend literally everyone play.

• 
  Sweatopod (@Sweatopod) reported 5 minutes ago

  They finally adding a Tonfa character and I can’t remember my login to ****** Ubisoft Connect so I'll never be able to log in again i hate it

• 
  Daniel Sherlock (@mcsherlocks) reported 10 minutes ago

  @eurogamer Also if you have a 12th,13th or 14th itnel cpu and have the uplay version likely having issues related to hyperthreading.

• 
  Tex Mex (@TexMex20233) reported 14 minutes ago

  @danjohnson505 @chrishappens91 @Wario64 Price doesn't mean ****. All ubisoft games gor for less a quarter of their original price and yet they are still in business... you watch people reviews to see if games are worth it and if the gameplay is good. This game has a problem with the story and controls.

• 
  Hank Scorpio (@Eldowzo1) reported 15 minutes ago

  @lookitsnoire @ManaByte As any game would if it's in a sub service, it will happen with Ubisoft and ea games would it not yet somehow no one is calling out these services for day one removal. Yeah it had potential missed sales but the keyword is potential not everyone who played would have bought it

• 
  Isay (@IBanJ8) reported 16 minutes ago

  @Ubisoft I cannot login into the game because your Ubisoft connect keeps saying I tried so many times.

• 
  Wesley ✨ (@wesleytypes) reported 20 minutes ago

  Notice how none of the other big companies or publishers have commented on Sony's announcement to end physical disc production? No gotcha moments from Xbox or Nintendo, no declarations of solidarity with fans from Ubisoft or EA. That's because everyone wants to go digital, and they're more than happy for Sony to take the fall and be the bad guy in their place. However, I think if we're honest, we can't exactly blame anyone for wanting an all digital future. That, in and of itself, is not bad. It is considerably cheaper and it caters to the prevailing interests of most consumers. It's kind of a no-brainer for these companies. So what's the real problem? The current digital infrastructure is unreliable and the concept of ownership versus the purchase of a license hasn't been sufficiently modernized. Simply put, it's just too soon and too easy to manipulate in unfair ways. Besides that, I don't see why fans can't continue to have physical discs in some capacity as long as they're willing to pay for them. That's where the real conversation is.

• 
  Илья Каратээв (@IlKarateev) reported 21 minutes ago

  @BryanTheWolf90 @AllanV3667 No. Ubisoft makes their games with an idea to bring frustration to the player, so tgey would purchase a dlc. You can absolutely wuth 0 problem to get through an re game with 0 dlc perchesed, because they are indeed optional

• 
  EXBEA-KIN (@Egotolegend) reported 21 minutes ago

  @MADkurious Once again the issue isn’t the micro transaction, the issue is we don’t trust Ubisoft with anything digital The micro transactions is not benefiting the devs, it is just an excuse to make us feel

• 
  Raven (@Raven_Crank) reported 21 minutes ago

  Ubisoft please fix pc watchdogs 2 it's unplayable with the flicker bug

• 
  Professional treat stealer (@ZukoScaleclaw) reported 23 minutes ago

  11bit-Studios fixed “The Alters”. After more than 7 months I can *finally* continue the game \o.o/ Now Ubisoft just needs to fix the Frontiers of Pandora dlc so I can finish that as well 🙃

• 
  Chrispoici (@CSpoici) reported 23 minutes ago

  Imagine having one of the biggest franchises in gaming history and having such trouble creating appealing stories and characters. Ubisoft needs to focus real bad

• 
  OVG_Direct (@DirectOvg) reported 24 minutes ago

  Ubisoft Barcelona developers are losing their jobs right as Assassin’s Creed Black Flag Resync becomes a commercial success. The developers aren’t the problem. Years of bad leadership decisions are. Black Flag Resync is a great remake, but this is a reminder that success doesn’t erase years of burned goodwill. #gaming #Ubisoft

• 
  CardiffClipper (@CardiffClipper) reported 26 minutes ago

  @kevincreednews Smelly sailor quest will probably stay permanently broken i can't interact with it at all ubisoft ******* suck

• 
  Jonathan (@jonnaathan__) reported 28 minutes ago

  @capcomhazard i know but when devs remake a game they usually just fix the controls and some stuff, ubisoft just ctrl c ctrl v the game but with modern graphics, maybe im wrong for saying this tho

• 
  doppelronii ⏳🎲 || The Dream Ending (@dopeowlsimp) reported 29 minutes ago

  @Hollowfun1 I think it's very good! Not in Resident Evil remake level good for ubisoft who had massive Ls for a while now, they really stepped up. It still has the ubi soul unfortunately with the microtransactions and bugs that existed in the og and didn't bother to fix lmao

• 
  🗿⚜️🇺🇸Cajun Mike, local swamp man✝️⚜️🗿 (@CajunMike1985) reported 33 minutes ago

  Considering the state of the industry, it needs to crash hard. Like 1982 crash. EA, Ubisoft, Sony, all those big corporate entities need to go.

• 
  Master of Controversy (@THe0GAmer) reported 33 minutes ago

  @Pirat_Nation ubisoft calls talent loss a high risk after cutting 3500 staff in 4 years you cannot fix a wound you keep stabbing

• 
  Dinnu daniel (@daniel_adinnu) reported 37 minutes ago

  Troy Baker, the actor behind Joel in The Last of Us and Indiana Jones in The Great Circle, used a 40 minute interview with Insider Gaming to push back against the industry’s most common villain narrative. His read: the games business isn’t run by greedy fat cats swimming through money, it’s trying to salvage itself. The backdrop makes his defense harder to dismiss as corporate cover. Development costs are spiraling, projects are being canceled before release, prices are climbing to levels the industry has never charged before, and physical media itself is under threat. Ubisoft Barcelona is currently striking after 51 developers there were hit by layoffs, days after finishing work on Assassin’s Creed content. That’s the environment Baker is defending studios inside of, not a hypothetical one. His actual argument has a specific moral framing most industry commentary skips. He says every studio carries a financial and moral responsibility to keep the people on its payroll employed, and that responsibility, not greed, is driving decisions people love to hate. Then he goes further than a simple defense: if live service models are what keeps a studio solvent enough to protect those jobs, he says, so be it. That’s the part worth sitting with. Live service games are usually framed as the villain of modern gaming, monetization schemes prioritized over creative ambition. Baker inverts that frame entirely. In his read, live service isn’t studios choosing profit over art, it’s studios choosing survival over shutting down, and shutting down means the layoffs he’s watching happen in real time at studios like Ubisoft Barcelona. Baker isn’t a studio executive with a balance sheet to protect. He’s a working actor who has spent decades inside these productions, and his take carries weight precisely because he has nothing to gain from defending the business side of an industry he doesn’t run.

• 
  research (@researchwi) reported 42 minutes ago

  @Ubisoft @Ubisoft How to Fix RTX 5060 Screen Flickering in Watch Dogs 2?

• 
  Verminlord Vernon, Channel 6 News (@123_vermin) reported 46 minutes ago

  @brobarian_87830 @G0ffThew a minor glitch, due to OP not fixing his graphics setting apparently, is a nothing burger compared to the legit dogshit decisions Ubisoft has made: from microtransactions, forcing their ****** Ubisoft Store on PC, Skull and Bones. Priorities man. Have them.

• 
  Lord Goth (@Lord_Goth) reported 48 minutes ago

  @assassinscreed Since there's been no response and ACBFR-654 still blocks my progress even after the latest update, I've requested a full refund directly from @Ubisoft. A game-breaking progression bug with no working fix is simply not acceptable. #AssassinsCreed #BlackFlagResynced

• 
  k1z4cz3k (@k1z4cz3k_) reported 48 minutes ago

  @Kayhotic_Games @haderax1 It wasn't fixed quickly at all. It was a broken mess for its entire run. The revisionism only happened because Ubisoft added 60fps on Xbox Series X, and this made a snowball effect, which led to PS5 also getting one. It's still a junky mess, but at least it works well now.

• 
  Akuma (@Akumabat) reported 48 minutes ago

  Ubisoft is such a humorless company because every time there's a glitch they could just go "uuuh the animus is acting up again hehe"

• 
  KingYorha (@KingYorha2B) reported 52 minutes ago

  Incredible Yaga. Just incredible. You got mad over a troll talking crap about a flag in the game and went on a rant talking about how hard it is. You know what you guys could’ve been doing instead of bitching about a troll on X? You could be working on fixing bugs. You could be working on making actual real looking women in the game. You could be fixing this ******* censorship you have on some of the women characters. Nope. You just ignore everything and ***** when someone is bitching about your game. He’s a troll account. He does it for fun to make fun of the actual slop in the game. If you can’t fix these actual problems because it’s too hard or because you don’t want to…then you probably shouldn’t be having a job at Ubisoft. 🧐 Now i know why this game looked like **** upon release. You worked on it. Fix it. Btw…stupid move shitting on a customer. Makes Ubisoft look bad.

• 
  The Unusual Spectacle (@bonbon5505) reported 56 minutes ago

  @PressX_O sony took away 500 movies. ubisoft took away the crew. with sony being the only store means they can pull of an nintendo and keep gaves $80 forever. they get hacked all the time, and thier customer service is hot garbage. if you lose ur account ur done, ur games are gone. wake up

• 
  Strökedinger's Fap (@junkiewrangler) reported 57 minutes ago

  Ubisoft is actually gonna make me cry cus wdym i disconnect the round after i ace

• 
  black shadow (@DI_SHI_135) reported 58 minutes ago

  @Rainbow6Game How about you fix the voice chat bug or issue @Rainbow6Game @Ubisoft

• 
  Gazz (@Gazz_54) reported 1 hour ago

  Ubisoft just quietly removed the line from their annual report where they claimed microtransactions in premium games “make the player experience more fun.” Last year they were straight up saying paying extra for cosmetics or faster progress was a good thing for players. This year? That part magically disappeared. Same company that keeps trying to shove live service slop and nickel-and-diming into full-priced games while acting confused why people are fed up. Microtransactions were never about making games more fun. They were always about squeezing more money out of players who already bought the damn game. Ubisoft really thought they could gaslight everyone into believing paying more = better experience. They played themselves again.

• 
  Alec 🥶🔥 (@Swytchers) reported 1 hour ago

  @VintageKev10 @QNDZYcom No it didn’t , the dumb *** Ubisoft higher ups needed to get there head out there *** and let mark and his team transfer it over to a different engine so all the netcode issues would stop