Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 25: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
-
Sign in (76%)
-
Online Play (13%)
-
Glitches (6%)
-
Game Crash (4%)
-
Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Austin |
Sign in | |
| Duluth |
Sign in | |
 Vienna |
Glitches | |
| Dallas |
Online Play | |
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Rich
(@RichGTR) reported
@UbisoftSupport Hi, error says something like “unable to complete operation, please try again later”. I’m on Xbox series s. I can log in to Ubisoft connect fine via app or browser but doesn’t work trying through the game.
-
🍐Crispy boi🍐🆖️
(@CrispyFrise) reported
@RaymanForSmash @Ubisoft @netflix At least rayman already got a show. We crash fans are still healing from the canceled crash bandicoot show
-
roninbryce009
(@shadowbryce009) reported
gave my harddrive to my neighbor to see if he can fix it. i really do want to play my steam games again since that is all that's on it.. that and my ubisoft games
-
😈
(@freefortnitech1) reported
@UbisoftSupport every time i have ever tried to login to ubisoft connect it ALWAYS gives me a service error i dont get it the first time i try it doesnt work i wait a few hours it works every time i have installed it without fail it does the exact same thing every time
-
ɐᴉʌᴉlO
(@Oliveeek__) reported
@IPxpy Ubisoft Fix this game
-
Stormy178
(@Stormy178) reported
@UbisoftSupport trying to get Watch_Dogs 2 to run on my Linux system through Steam Play/Proton, everything works well up until the game tries to login in to Ubisoft servers, at which point the game just freezes and I have to stop the game via Steam.
-
조이 Czjai
(@RebelSweetHrt) reported
I'm trying to subscribe for @JustDance_UK Unlimited on @Nintendo Switch but it says service unavailable. Help pls @Ubisoft
-
Niko
(@koodaR6) reported
Game company solutions to cheating problem: Activison: Kernel level anti-cheat that has a HWID ban so hard that buying a new PC wont get you unbanned Ubisoft: Give phone number pls
-
😈
(@freefortnitech1) reported
@UbisoftSupport or it will say for the first like 4 times i try to login wrong password then service error even though its exactly copy pasted email and password from the website without fail the last 30 or so times i have reinstalled ubisoft connect it does this exact thing
-
Knut-Erik Nygård
(@KnutErikNygrd2) reported
@Ubisoft R6 Extraction wont launch no support avalible. no fixes work. please fix...
-
Filthy6
(@justinvailes) reported
@SalttiR6 @Get_Flanked Wowww, you're the kind of person who is going to ruin this game even more and inspire others to do so. I might just actually be done with Siege if Ubisoft can't fix the problems adressed in the next patch.
-
Kannon Kelly
(@kelly_kannon) reported
@Rainbow6Game @Rainbow6Game the Ubisoft connect client is super buggy as of recent. Can y’all please fix this
-
Marcato
(@MarcatoPU) reported
@UbisoftSupport @UbisoftSupport I had to delete the original reply to this, I did try those steps listed in the article and I'm still unable to add it. Again, this has been a problem since I first created my Ubisoft Connect account almost 2 years ago.
-
Ralphyy
(@RalphyyR6) reported
Seen a lot of people saying "no way I'm giving my number away" "no ranked for me then I guess" I've had my phone number attached to my Uplay for 14 years. I've had my phone number linked to my Steam so I could play CSGO prime queue for years. I've never had a problem...
-
Ehrenmann300
(@ehrenmann300) reported
Fix ur game fuckign ubishit the most ******* unbalance son of a ***** game i ever saw. @ForHonorGame @UbisoftDE @Ubisoft
-
Christian
(@DeluxeChin) reported
@StormNathan_ @AngryJoeShow the problem is EA and Ubisoft are seeing the money being made here and want to get their slice of the pie
-
Crazy
(@nierlycrazy) reported
@cellyspeaking @PaulTassi @Forbes Xbox/Microsoft isn’t even close to a monopoly on the games scene though. Now, I’d be a bit concerned if they acquired EA or Ubisoft mainly due to them taking up a chunk of the “Game Pass-Like Service”, where there isn’t much competition.
-
Breaxh (Breach)
(@Breaxh_) reported
@WoefulRhombus05 I can prove that now. Literally got ******* SOUND GLITCH and the game crashed right before I extracted. Wouldn't be a Ubisoft game without a ******* sound glitch
-
EK1 Gaming
(@EK1GamingTV) reported
@EpicSlay3rs @YouTube @TheDivisionGame Oh yeah no doubt, but I mean that’s on us for not reading TOS just like the bans from Ubisoft. I will say 1 thing may fix it and that’s matchmaking like you say.
-
Ethan
(@Zer067794549) reported
@UbisoftSupport hi I was told to dm the Ubisoft support account through Twitter to fix my email on an account and so I can verify my ownership is it possible to do so now? I haven’t received a reply through dms
-
Non-Cents
(@VexlokiVance) reported
@R6Extraction @Ubisoft do better, my setting reset everyday and i actually really like the game but for the game to reset glitch all my stuff after day 2 of launch aint cool
-
Colin Johnson
(@ColinJo25908428) reported
@Mankow14 @Rainbow6Game That's the thing!!! Ubisoft are Niggros and dont care 2 shits? They act like Microsoft allowing ******* to play Mnk, Cronamax, Strike Pack, Zim on consoles? And, they wont ******* team up with sony/Gaysoft(Microsoft) to fix this issue.
-
JayDee
(@oo0JayDee0oo) reported
Bayonetta 1 Rattatata beside ps3 ui that sucked. But in 360 perfection ' First assasin creed is a great example new ip that had many flaws introducing a new game that basically shined 'inthe number 2 ezio. No crash no freezing and it was ubisoft.
-
Phan
(@LareNeves_) reported
@R6Extraction @Ubisoft your game far cry 6 is having problems. Have you already entered the forums? We are all dissatisfied with the bug that makes the fps freeze at 10! This started happening in the November update! Please fix this. XOXO
-
Ben U. Ouvre
(@BenUOuvre) reported
@Ubisoft my AC Valhalla (PS5) had multiple glitches to where I couldn't continue the game. Uninstalled it and now it won't install anymore (CE-100005-6). Any ideas, short of factory resetting the console, how to fix the problem? I've pretty much had it up to HERE with it.
-
Cal
(@DetroitHater) reported
@crazyduckzxc Nah, like when i brought up tt games or insomniac he’d get dead defensive saying “Well techland and ubisoft have issues too” 💀
-
Owen Leyshon
(@OwenLeyshon) reported
@UbisoftSupport Ubisoft Connect challenges for AC Valhalla are not counting progress when completing the required actions in game however it worked fine last week. This is currently preventing me from completing the Crescent Sun challenge. Any fix please?
-
Natalya Ánn Štroblova
(@AnnStroblova) reported
@XboxP3 Please fix Discord, you can’t say what you feel, I’ve been muted twice for expressing my feelings towards Ubisoft
-
Lorgenz
(@lorgenz) reported
Im really tempted to just play any Ubisoft or EA title only on my XBOX or not at all if they push me to use their own pc launchers... I'm getting so tired of both UbiSoft connect and Origin. They always force me to login again and It's just getting old...
-
Phan
(@LareNeves_) reported
@Ubisoft @MursMeaslesMiz your game far cry 6 is having problems. Have you already entered the forums? We are all dissatisfied with the bug that makes the fps freeze at 10! This started happening in the November update! Please fix this. XOXO