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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches | |
| Achicourt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Evana Simonovici
(@ESimonovici) reported
@UbisoftSupport hey there, I can't log in on ubisoft connect is there a problem on your server ?
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Ghis (ジス)
(@Ghisy) reported
@RetardWithOutRe @JJkronosDG @watchdogsgame Dude, I got the same problem here. I hope Ubisoft can fix this!
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Gruphius
(@Gruphius1) reported
@PaoraR6 @Rainbow6Game 5 bullets make a big difference. One of my teammates died because of that today. Also Rainbow has a structural problem with toxicity. If Ubisoft doesn't do anything about it it will only get worse. Look at my tweets from yesterday with how many games were with toxic players...
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Juan Daniel Ocampo
(@JuanDaniel_O) reported
@keinaka_ @Kotaku A mistake on epics security caused a lot of headaches, fraud claims for software are a nightmare and cause brand name,money and reputation to take a severe hit, ubisoft wss one of the first big devs to support EGS so they probably felt terrible about causing this problem
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WeakenedPayload
(@WeakenedP) reported
@Ubisoft @Rainbow6Game Can you add Flores into the background of the game again? My PS4 has an overheating problem and without the fan being on in the home screen, the PS4 overheats. Please just make it so the image is just on top of flores in the background so the fan turns on.
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brianschemp
(@BrianSchemp29) reported
@PlayApex 0/100 efforts given to fix the servers... all bad... @Ubisoft wouldn’t let this happen.
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Derek
(@derek_m42) reported
@Ubisoft fix your game
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Anarcho-Drewism (AnDrew)
(@DrewAvolese) reported
@Faera_VSS Last Ubisoft game I played was AC Unity and it blew. Story was lackluster to put it mildly and the gameplay was nothing. I'm unfamiliar with "Live Service"
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Clique 🐳
(@Clique3k) reported
Only had to delete every game file I have to fix a dumbass glitch. Great job Ubisoft 👍👍👍
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miguel
(@gnmnk_r6) reported
ubisoft fix your ******* game i missed 3 rounds of ranked because my game isn’t loading and i’m on new gen @Ubisoft
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Lilith_Lucentxoxo
(@lucentxoxo) reported
@watchdogsgame After this update, I kept getting the Ubisoft error code: boring-brioche and everytime I tried loading up a game all the time it keeps telling me to reconnect to network
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big iron on cheech hip
(@TheKindOne24) reported
@Ubisoft cares more about pointless crossovers and squeezing every dime they can out of their player base rather than addressing the rampant cheating problem on pc and console and that’s why it’ll sadly never have the longevity of a game like counter strike
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dymen dash
(@dymen_dash) reported
@Ubisoft @Rainbow6Game @R6esports it feels like ya don’t like console players cause every update so far has become a problem I just lost 150 mmr btw from the server crash my Xbox gamertag is (acogheadshot) I would like this fixed and the mmr I worked hard for
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jeffrey wilson
(@dironman34) reported
@shankarravi54 @TheDivisionGame here is how you fix that. REMOVE the UBISOFT APP that plays with the game is playing. Killed all my crashes with a few of their games.
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Vincent PIERLOT
(@NalPle) reported
@UbisoftSupport I kill ubisoft connect software and relauch it => SAME ERROR i kill ubisoft connect and all other ubisoft process in task manager and relaunch it and its ok 👌
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SmileyR6S
(@SmileyR6S) reported
Hey @UbisoftSupport are the log-in-Servers down ? I can’t log in and it says: A Ubisoft Service is currently unavailable.
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Sir Merpington III
(@merpaholic) reported
And what do you know, another @Ubisoft game having issues This time it's Far Cry 3 not working because it "can't authenticate" my game... That I paid for And is already downloaded on my device.
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Stuart Macklin
(@MacVitaEoin) reported
@IntrospectivSpy It's actually the exact opposite problem I have with Ubisoft, who likes to take important plot points from Assassin's Creed and finish them in books/comics. I feel like there has to be a balance between having creative freedom in mainstream content and creating a interesting EU.
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Michael: Sourdough Bread Enthusiast
(@Almostatimelord) reported
i wonder if ubisoft fixed that stupid ******* cow glitch in ac valhalla since i stopped playing it
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kenny
(@sickotay) reported
@Ubisoft @JojoL1V3 @TheCrewGame your serves suck you need to fix them
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Trails Dad (Returnal arc)
(@Didact343) reported
Update: I was right the first time. In Watch Dogs Legion you can't de-possess someone once you possess them as Mina Sidhu. That's really crap @Ubisoft Is this a bug? Please tell me. Anyone else with this issue? @watchdogsgame
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jack
(@chlogravy) reported
**** sake forgot my uplay login
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Jacob Bela
(@BelaMakovnik) reported
@Pengu There’s two problems here.Ubisoft is too brain dead to do that and some people who don’t like buying r6 credits would be left out
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Alberte
(@Alberte36406479) reported
@Jorraptor is anybody else having issues in the Lincolnshire arc? Salve for a Fresh Wound nor The Thegn of Lincoln quests will let me talk to the NPCs. Is it in the known issues page for Ubisoft?
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K∆PΞ ‽
(@Kape180) reported
@Garfieldisdoc Ubisoft encourages people to cheat since they don’t fix it.
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5755028485
(@5B8nmCPItpZmKso) reported
@Ubisoft dude y’all have to fix the installation still in progress the game is retarded.
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♦ඏ ᗰάｃ_$𝐂ㄖŤ𝕥 ♠😈
(@Mac_Scott99) reported
@JHCL56 Yeah the female VA was better than the Male VA. Other than that, the whole game was *** and just exposed Ubisoft for what they already been. Greedy micro-transactions obsessed suits who just wanna rush out unfinished games only to fix later or just pack it with anti consumer ****
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ΛΤLΛS CΘRΞ
(@TheAtlasCore) reported
Not sure if this is how Ubisoft intended Mina to work in #WatchDogsLegion but so far she seems pretty useless/broken. The range of her mind control ability is way too short and you have to get into restricted areas to even get close enough and by then you’re caught. (Continued:)
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bobbyllama
(@bobbyllama_) reported
@Cluckerz1 @FenyxRising is this on Stadia, perchance? ubisoft can't/won't do anything to fix it. what worked for me was refunding my purchase of the game due to missing content and then repurchasing it (on sale!). all gold items were then unlocked. terrible experience, but finally got what i paid for.
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dillzilla99
(@dillzilla99) reported
@BrandoHartford @OfficialPCMR Origin actually has decent support though. Something not even valve has. If you have a problem yoi csn actually call origin to get it fixed. Valve and Uplay will both just tell you to piss off.