Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (65%)
• Online Play (18%)
• Glitches (13%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Aïn Kercha	Sign in	3 hours ago
Tizayuca	Sign in	20 hours ago
Paris	Online Play	1 day ago
São Paulo	Sign in	2 days ago
Curitiba	Sign in	2 days ago
Pontivy	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K1raR6 (@K1raR6) reported 2 minutes ago

  @Infamous33_3 @ncjack_ @Ubisoft I think its just a user error

• 
  The Hidden One (@TheHiddenOneAC) reported 4 minutes ago

  This clip perfectly encapsulates the issues plaguing modern Ubisoft writing. When the literal writer is oblivious to how much worse the new writing is compared to the old, it shows a complete lack of quality control. Nobody internally has the authority or the standards to stand up and say something isn't good enough.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 11 minutes ago

  @aisida C. Maybe You Have An Alternative Way Of Clearing It None Of These Negates The Existence Of The Recurring Problems For Many Other People & So Therefore Also Does Not Explain Why They Don't Receive Near As Much Hate As The Them Ubisoft. 4/4.

• 
  Facade (@GhostInTheMind) reported 11 minutes ago

  @polygonyall The problem isn’t just as simple as micro transactions and bad consumer practices. That only applies to live service and single player games that follow the Ubisoft format

• 
  Sheadon | Yoshi Flames Fan (@DatRagingYoshi7) reported 13 minutes ago

  Had a bit of a problem with connecting to the servers with this one and missed the entirety of Acceptable In The 80s, as well as part of Drop The Mambo. Still finished 60th in that tournament where that happened. I sense Ubisoft trying to send all the dancers into exile here.

• 
  Raven Darkholme (@MystiqueX20) reported 17 minutes ago

  @Ubisoft Hey Ubisoft, please wake up and realize that Brawlhalla is the equivalent of Fortnite to Epic or Minecraft to Microsoft. Fix that damn game now and enable permanent cross-progression.

• 
  GRAKO 𝕏🇹🇿 (@graysonapril03) reported 20 minutes ago

  @Ubisoft I bought wildland and it wont launch it just stuck on infinite loading screen @Ubisoft please fix it

• 
  TQR (@tgzerosugar) reported 25 minutes ago

  Is anyone else having trouble logging into Just Dance rn I keep getting constant Ubisoft Server Errors @UbisoftSupport

• 
  SilverBoarMedia (@AbcAbc347433) reported 26 minutes ago

  @TheHiddenOneAC It's not just ubisoft that suffers from this problem as well by the way, pretty much every RPG has felt early access and rushed if you're not a fanboi. Yes 'even' Cyberpunk 2077 and BG3 still has these problems.

• 
  Shredder - Mass Effect (@Shredder1400) reported 30 minutes ago

  @Azreal51265232 @xentinyl As much as I would like to, Ubisoft’s launcher is worse than dog crap. They’ve lost my account twice. I don’t wanna buy their games on PC unless they either fix their launcher or get rid of that requirement…

• 
  RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reported 31 minutes ago

  WHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?

• 
  🕹 ᄃӨᄂӨПΣᄂ FΛᄂᄃӨП 🕹 (@ColonelFalcon) reported 31 minutes ago

  𝐻𝑒𝓇𝑒’𝓈 𝒶 𝐹𝒶𝓁𝒸𝑜𝓃 𝓉𝒽𝑜𝓊𝑔𝒽𝓉… Modern gaming is convenient as hell. True. I buy both physical and digital. If a digital game completely owns me, I’ll still go buy the physical copy when it’s available. That part I like. I like options. What I hate:
❎ Day-one patches (so the “finished” product wasn’t actually finished)
❎ Forced online registration / accounts just to play (EA, Ubisoft, and the rest treating your personal data like a free buffet)
❎ Endless nerfing and boosting of characters months after launch
❎ “Buy the limited edition or pre-order now for exclusive skins/weapons” pure cash-grab nonsense ❎ Install the game before it’s playable. And the worst part?
Companies scream “convenience!” while locking you into their digital barns, treating you like a milking cow they can keep extracting from forever. What’s even more shocking is that most players don’t seem to have a problem with any of it. 
Because it’s convenient. I’ll repeat:
“People don’t drink the sand because they’re thirsty.
They drink the sand because they don’t know the difference.”

• 
  robolto78 (@robolto78) reported 32 minutes ago

  @Ubisoft Until you guys decide to fix a game that doesn't work on next gen BEFORE you update the graphics to next gen, you won't get another penny from me. It's insane that you let people purchase this game knowing good and well that it won't work on modern e core PCs. Shame on you ubi!

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 34 minutes ago

  @Maki_Hirasawa That’s our problem with Ubisoft. They can’t write good stories anymore

• 
  jmar (@j0_mart1) reported 37 minutes ago

  @Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport

• 
  KritiqalPerson (@KritiqalPerson) reported 40 minutes ago

  @GhostRecon When are you gonna fix the Fallen Ghosts DLC? Achievements not unlocking VIP Extractions enemy spawns are bugged @Ubisoft @UbisoftSupport

• 
  Graff (@GraffTheChrono) reported 42 minutes ago

  @jexworld_ They don't exactly get to decide what to focus on when their parent company is telling them what to do and funding all their projects. It sounds like you have an issue with Ubisoft not BMG.

• 
  Bob Boberson (@BobBobersonWTFE) reported 44 minutes ago

  Nevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon

• 
  Ricci (@RicciOnTwitch) reported 46 minutes ago

  Ubisoft nerfing the SMG 12 and DMRs is the best update in Siege history. Finally getting rid of the most no skill broken guns in the game.

• 
  BlackSageD : The Titanfall Evangelist 🤖 (@Black_D_Gamer1) reported 46 minutes ago

  @RazorFist @thealexrossart I kinda hope that Ubisoft does somehow remaster AC3, and fix all the issues that made it a dark horse of the earlier series. But then again, this is modern ubisoft we're talking about...

• 
  Primm_Slim (@Primm_Slim6969) reported 46 minutes ago

  @SpIinterCaI I'm there's always usually some sort of sale or discount anyway, wouldn't say that's an issue and again these prices are still on Ubisoft, they set them, that's not Sony's fault. It's the exact same situation when buying a game on steam

• 
  💿 Tech In Stock UK 🇬🇧 Restock + Deal Updates (@TechInStockUK) reported 48 minutes ago

  @007GameIOI Also currently enjoying Assassins Creed Black Flag Resynced from @Ubisoft with fantastic 3D Audio / Dolby Atmos support, it's not a setup / configuration issue.

• 
  Aureate 🌟 (@TheAureater) reported 50 minutes ago

  @Ubisoft Your app and website is not working at all

• 
  Disco Volante (@DiscoVolante8) reported 51 minutes ago

  @Ubisoft Fix your matchmaking on wildlands already, holy ****. Do you not know how bad it is with ghost war?

• 
  kn-592.wallet (@KN_592) reported 51 minutes ago

  @Ubisoft Your site is so broken it's not even letting people redeem it

• 
  JerBer (@JerBer11B) reported 53 minutes ago

  @GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.

• 
  VEVOZERO7 (@VEVOZERO7) reported 56 minutes ago

  So I played the new Division game, The Division Resurgence. I liked it with some issues but I dealt with it, except I can't deal with one: UBISOFT, WHY ******** IS SUPPRESSION NOT A THING? FIX THE GOD DAMN ISSUE. MAKE LMG'S ACTUALLY USEFUL.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 57 minutes ago

  @aisida So You're Going To Look Me In The Eye & Tell Me That's The Only Apple Problem That Stems From Capitalism That You Are Aware Of??? That's Like Trying To Form The Reason People Don't Like Ubisoft Is Only Because Of Micro Transactions Because Someone Just Complained About It.

• 
  Olumide (@Olumide301) reported 59 minutes ago

  @Wario64 not working for me in ubisoft connect (no surprise)

• 
  #APG The Wolf (@tjwolfe616) reported 60 minutes ago

  @Ubisoft @Rainbow6Game @R6esports Please fix the drops on Twitch. People on IOS no longer can get them from actively watching due to IOS blocking twitch apps drop progress. I would have gotten all 3 drops today if IOS didn't block.