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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (21%)
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Glitches (10%)
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Game Crash (10%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Angers |
Sign in | |
| Troyes |
Sign in | |
| Paris |
Sign in | |
 Marlton |
Sign in | |
| Brest |
Sign in | |
| Neufchâtel-en-Bray |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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:(
(@dl_fanboy) reported
@Ubisoft Screw your game fix your not nominated "goty" far cry 6 I bought gold edition on Xbox yet my game says free trial and when I load into the game and try to pause it or go to arsenal it crash's why just why I have 3 days played in total and can no longer play patch your game
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Rxdempti0n
(@Redempt12085021) reported
@Rainbow6Game If only you could fix your god damn servers. Disconnected from a ranked game and now im banned for two hours, thanks ubisoft
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Fed up
(@AwakeFrustrated) reported
@FrontlineGamer @SinByGames I don’t see how people could think this is a good thing. Sony works closely with developers and helps them grow then acquires them individually. They don’t go out and buy EA, Square, Ubisoft, etc. The problem is MS doesn’t have quality studios so this is their only play.
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rabbit boy
(@ErvinXaiver) reported
@Ubisoft Crash bandicoot 4 it was a hellhole
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𝕰𝖓𝖈𝖗𝖔 | 𝕵𝕽 | 𝗚𝟱𝟵 | 𝙁𝙏𝙋
(@EncroG59) reported
When will @Ubisoft finally fix it so that u get ur charm from last ssn in Rainbow?
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Dausen Moore
(@MooreDausen) reported
@AstralisR6 I actually miss night maps. Siege now has the highlight effect on enemies so it may not even be an issue anymore. Ubisoft should bring them back.
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Giammy
(@Giammy39695722) reported
@UbisoftSupport Hello, last night I tried to link my psn account to the Ubisoft one, but it gives me an error and says that that profile is already linked to another account, but I also checked the Sony account and it is not linked to anything, Can you help me ?
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UNO
(@realUNOgame) reported
@dmthoodrat Please contact Ubisoft for issues with the Xbox game.
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Jeremiah Game Dev
(@righteouskill__) reported
@UbisoftSupport I can't link my new X-Box account to my Ubisoft Account because my old one was linked first, how can I fix this, I tweeted to you earlier but didn't state my problem at hand. Do I need to wait for someone to respond to the ticket I made?
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Paul (Beta Testing Life)
(@PaulFTW87) reported
Yeah @Ubisoft makes GREAT games but holy hell is their security a nightmare. How ******** is somebody in THIALAND going to trigger a notification of a login on my account, then have the ability to set the 2FA up? There goes Far Cry games in steam library. Not able to contact
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Jonathan Canizales
(@EMPTYTRASHCAN69) reported
@Rainbow6Game @Ubisoft I just got an abandoned sanctione for going into a ranked match and rainbow froze I had to restart my application twice and it still messed up fix your game!
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🗿
(@wheelchairdrak3) reported
@MilliMont @GiulianoBusnar1 @Rainbow6Game that’s not a you issue though, that’s how cross progression is supposed to work. you link an account and everything from the account you linked transfers to the other account. you did nothing wrong. ubisoft delayed cross progression twice and still couldn’t get it right
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Kairu Yokai
(@KairuYokai) reported
@UbisoftSupport I don't believe you. Make an official post to the public then. Tell all of us you guy are going to fix the trophies. You guy practically quick fix everything else....but not this...maybe we need new people working for ubisoft if you can't fix this.
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:(
(@dl_fanboy) reported
@Ubisoft Screw your game fix your not nominated "goty" far cry 6 I bought gold edition on Xbox yet my game says free trial and when I load into the game and try to pause it or go to arsenal it crash's why just why I have 3 days played in total and can no longer play patch your game
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Starkiller_1710
(@Starkiller_1710) reported
@Ubisoft Would love to complete unity but the co op connection issue is stil there after more then a year always same respons team is investigating
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Mich Shu
(@mich_shu) reported
@UbisoftSupport Hello Ubisoft! Can i get some help please? I lived at Southeast Asia, And my Ubisoft Connect cant logging in (I've also encounter this problem like 5 times in a row now). And im uninstall and reinstall ubisoft connect like 3 times now. So how i ressolved this?
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Gavin Jennings
(@gavinmjennings) reported
@PlayingLemon @TheDivMobile Same here pal. Discord is hot with same issue for all is Alpha testers. Google to blame not Ubisoft AFAIK. Hold tight, we've got till the 22nd I believe. 👌
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vikzon
(@KuwaRadar) reported
@Ubisoft can you fix or try to fix your cross progression system because I linked mine this season and my friends linked their accounts way before this season and they got their items and I did not I would really appreciate if you do this.
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Christopher G.
(@ChriGartner) reported
@PTG_Insomniac @vaccaro3d But they don’t own that games. That’s the point. Valve has no power over that games. They don’t have a lot of studios. If xbox (with 1,2 publishers more), ea, Ubisoft, PS, Capcom, square,take two, eg. would totally drop the support of steam, they have a huge problem
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noluyokrdsm
(@isthatzso) reported
@UbisoftSupport you can't fix anything. How many days have I asked you to help me? I wanted to connect my ubisoft connect account on PlayStation to steam. I logged in, but the cosmetics did not come, the operators did not come. my ubisoft connect account name KeremBTW. Pls fix...
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deinemom1525q
(@deinemom1525q) reported
@UbisoftSupport @WhiskeyThaDon i have a Problem with my email... everytime i try to verify my email i dont get any Email from Ubisoft, not even in Spam or anything.... I really just want to confirm my email so i can finally change my Password i dont even get the Password reset mails.
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kyle
(@Iilcoochievert) reported
@Rainbow6Game ubisoft support is taking so long with a ticket, it's been nearly a full week. if u guys cant provide timely service then maybe dont lock games (that i have purchased) to one account. wtf is the point of giving the option to log in and out if u can only use one account
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Mich Shu
(@mich_shu) reported
and also it says "Connection Lost A Ubisoft Service is currently unavailable. Please try again later." (i've searching for the solution to my troublehshooting probs, my internet connection is doing fine, i dunno whats left :( ) If i can contact you with email, please help me :)
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Man City Fan
(@mancityfan18378) reported
@UbisoftSupport Hello i have an issue that is not letting me invite my friends to join me via uplay. you had said a fix had been rolled out however it is still not working for me
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PTG Insomniac
(@PTG_Insomniac) reported
@ChriGartner @vaccaro3d They certainly would have a problem......in a massive drop in sales. Why do you think Ubisoft has come crawling back to Steam lately?
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Martin Nadot
(@MartinNadot) reported
@GunnarRagnarson @ANNO_EN Same on the uplay launcher, I tried everthing. Hope they fix it soon
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Ravens_R6
(@Ravens_R6) reported
@UbisoftSupport @Ubisoft @Rainbow6Game I’ve been freezing and stuttering every game multiple times per match it started last season how do I fix
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Lil Al
(@LilAl85855) reported
@Real__Priceless Activision was actively selling themselves what were Microsoft no I won't buy you. Now when Vivendi was trying to hostile takeover Ubisoft just cause they had money now that was a problem. Especially since Ubisoft didn't want to be bought
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kysdumbcnt
(@stfu123456123) reported
@ForHonorGame @Ubisoft How do I fix the battle pass on rainbow six siege I keep getting a level and it doesn’t give me no stars or nothing and I’m level 31 on battle pass and it hasn’t gave me a single battle pass token pls help Ubisoft @Ubisoft
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.....
(@idkwtfiadhbdwai) reported
@UbisoftSupport I've been having the same issue since launch I can't play with my playstaion friends on xbox when I invite them they go to join and the option to accept that invite dissappears we have added each other on ubisoft connect but my friend can't see my account even though we are added