Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Brussels	Glitches	4 days ago
Grenoble	Online Play	5 days ago
Orléans	Online Play	8 days ago
Orléans	Sign in	8 days ago
Chatham	Sign in	9 days ago
Paris	Matchmaking	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cloudy ☁️ (@Cloudy_R6) reported 2 minutes ago

  please Ubisoft wake tf up n fix your game - DMRs out - Shields nerf to the ground - nerf thorn 1.5x or LMG Meta was so much better

• 
  minwatermax (@minwatermax) reported 2 minutes ago

  @AT_Apyr @JSWOLFIE @joexfps I play Deadlock, Marvel Rivals, Hell Let Loose, ARMA all the time on Linux so I have zero problem with Anticheat. The problem is when EA or Ubisoft make a competitive shooter, but I personally don't care about them nor have many friends who are into shooters who'd bug me.

• 
  Yun/o (@Wjndyy) reported 5 minutes ago

  Ubisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.

• 
  Makaramus (@batumakaramus) reported 6 minutes ago

  @Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.

• 
  David Haywood (@MameHaze) reported 9 minutes ago

  Plus being a Ubisoft game, it tries to force you to use the Ubisoft Connect stuff, meaning you have to disconnect your Switch from the Internet to play it. Also forced version number in the corner? makes it feel like a beta build. Don't think I'll be keeping this one.

• 
  SPΞCTΞR (@SpecterGr1d) reported 12 minutes ago

  @JezCorden As much as I am against some of the stuff they do, they don't need to. Microsoft is a software company, a very dominant one at that. THAT IS THEIR LANE. Microsoft literally could rival steam if they focused on that aspect. They could find a way to flip gamepass into a service that Sony may agree to like they did with ubisoft classics, Microsoft we don't want your new games day one, but if you archive your older titles into a tier that benefits our plus customers, hey why not? To me that gives Microsoft leverage. There is obviously interest in their products from the reaction of Eday and the sales of FH5. They just need to find a way.

• 
  👀 (@IYDKMIGTHTKY86) reported 14 minutes ago

  @GoonItForward @eurogamer No it's not, Uplay is Ubisoft connect, Ubisoft + is the subscription service. It's always fun to me how the loudest people are also the most ignorant of what they are talking about.

• 
  SirD 🇺🇸 (@Sir_Dammed) reported 17 minutes ago

  And btw this doesn't mean that western games have completely regressed, or that we don't still get good games. Because we do. KCD2, BG3, Expedition 33, these are all amazing western games that were released recently, that I loved. But for every step forward, somewhere there's a step backwards. Ubisoft, dead. BioWare, dead. Rocksteady, dead. Blizzard, dying. Bethesda, dying. Naughtydog, on the verge of dying. Playground, on the verge of dying. How many more once beloved games/studios/IPs to we need to watch nosedive, in large part *because* they stop designing games for men, before we can acknowledge that there is a problem?

• 
  Insane Overlord (@insaneoverlord_) reported 19 minutes ago

  @lmkifiwin Honestly, then don't give Ubisoft more money. I've never played Ubisoft games because I refuse to support scumbags. Everyone's supporting the big problematic developers and acting shocked that they're the problems.

• 
  BomboDiez (@bombodiez10) reported 21 minutes ago

  @TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒

• 
  sam | 🇳🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sammakesbangers) reported 24 minutes ago

  ubisoft servers r #clapped i need to see them fix the servers immediately and ban dokkaebi forever

• 
  DeeYee🎮 (@DeeYeePlays) reported 28 minutes ago

  @Assassins_UK But you do need to login to Ubisoft for the game to work still right?

• 
  A ball that pisses on artists (@ArtistsArise) reported 29 minutes ago

  @Ubisoft Fix your dogshit app if you want people to use this

• 
  Warden-Commander (@KurouPS4) reported 29 minutes ago

  @khaliltooshort A lot of the problem is that too many are outsourced, too. Look at how many studios work on the average Ubisoft flagship title, and how they're scattered all over the planet.

• 
  Fritz Kabel (@Kabelfritz) reported 34 minutes ago

  @Colteastwood what is there to be excited about right now? apparently the promise to grow/empower talented studios and bring all first party games to gamepass day one is finally broken. xbox is about to become a trashy milking machinery like ubisoft, ea, warner, old actiblizz itself.

• 
  MasterOfLazyness (@TheLegendaryMoL) reported 35 minutes ago

  @Pirat_Nation Oh yeah, the ending is the problem. Not everything before it. Ha. Delusional Ubisoft

• 
  MakattackTDFAM (@TDFAMwithMak) reported 35 minutes ago

  @Grummz There is an easy fix, don't buy anything live service, and never buy anything Ubisoft puts out.

• 
  kfog (@kfog_official) reported 36 minutes ago

  @Ubisoft_UK so why on earth does it keep saying you had trouble with my request when I try to log in to Ubisoft connect???

• 
  Throwaway9001 (@GoonItForward) reported 36 minutes ago

  @IYDKMIGTHTKY86 @eurogamer uplay is a subscription service

• 
  𝔑𝔞𝔱𝔥𝔞𝔫 (@TheNathanNS) reported 38 minutes ago

  What's actually happening with the gaming industry lately, why's there so many layoffs and studio closures happening in such a short span? We have Microsoft considering to close Ninja Theory, Compulsion, South of Midnight and Double Fine, there's huge claims of layoffs happening at Bethesda and ID Software. Ubisoft just closed many of their studios and did mass layoffs on others. Arkane also possibly being closed. Dontnod are expected to be bankrupt by November, Quantic Dream also reportedly expecting layoffs, there's probably a couple I missed Like what's happening, why is all of this coming out at the same time?? Gaming industry crash inbound or what?

• 
  TheDezembro (@TheDezembro) reported 38 minutes ago

  @Lazzy102 @Sevvy_707 For you, maybe. But really they were both awful games in their franchises. Watered down core aspects in comparison to previous entries, had notably worse writing, and Shadows toyed with live-service elements that made it the worst experience out of the 4 RPG AC games. But anyway that wasn't even the point here. Point here was that they were games with lots of online impressions that underperformed. Veilguard, devastatingly so. Shadows is hard to tell because we didn't get any numbers besides "activations" lol which counted the people using an 18 dollar subscription service where the game was playable. But given the absolute financial shitshow that Ubisoft was in last year (& still is now) it clearly didn't do well either.

• 
  Shadow Stone (@LSXGOD812) reported 39 minutes ago

  Live service games are the biggest scam in gaming history. Companies like Ubisoft and EA killed single player experiences so they could milk you with battle passes and $70+ seasons forever. Games like The Division or Anthem showed us the future: empty promises, server shutdowns, and dead player bases. Bring back complete games on release no always online bs man.

• 
  DoYou K Now The Brokeboi Insider (@wllmlew) reported 52 minutes ago

  @JusticeSolid @PoniesTearsHQ @JeremyBrouwer why is it people like to bring up "well they removed COD and it's still more expensive" do you guys forget there were other things added that caused the price to increase to $30 that are still available. $3 increase for an added $20 value Fortnite Crew - $12/month standalone Ubisoft Classics- $8/month standalone. not to mention adding more day ones to the service

• 
  Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported 53 minutes ago

  @Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down

• 
  Bengho (@Bengho_) reported 53 minutes ago

  UBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM

• 
  Zachary Davidson (@Ryangofett_2490) reported 55 minutes ago

  @MR3Dev @TheRealZephryss Quebec ain't the problem. The problem is Corporate at Ubisoft. All of these studios are capable of making great Assassin's Creed games. Ubisoft holds them back

• 
  HunterEatsHunter (@ShadowMaster53) reported 56 minutes ago

  @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

• 
  Snakegil (@GilSnake) reported 57 minutes ago

  @TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<

• 
  Bluesheep (@bluesheep100) reported 59 minutes ago

  @weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.

• 
  The Critical Thinker (@criticalhitsTV) reported 60 minutes ago

  @ThaBeefDev @Pirat_Nation Why would I or any consumer care about Ubisoft? So your concern is Ubisoft profit...not the consumer? The problem here is too many of you are ignorant about business. Ask yourself a simple question, "why not offer the lower price on steam as well on Uplay". One price across the board. That would benefit consumers wouldn't it?