Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maracaibo	Sign in	22 hours ago
Soacha	Sign in	3 days ago
Nice	Sign in	3 days ago
Brasília	Sign in	3 days ago
Fort Plain	Online Play	6 days ago
Greater Noida	Game Crash	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vincent Alexander (@Alex_the_beaner) reported 1 minute ago

  @Ubisoft fix your ******* matchmaking you ******* imbeciles why am I playing with emeralds and champs as a gold and let alone why do I get 1 emerald while the other team is stacked with 2-3 higher ranks

• 
  M. Chief (@117ChiefMaster) reported 3 minutes ago

  @_Deez_Games This is why we get bloated Ubisoft slop. You are part of the problem.

• 
  🔞LORITO ENLOKADO (@unchained_hound) reported 8 minutes ago

  Spindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.

• 
  Lone (@gaisericss) reported 9 minutes ago

  @SUPERBLOWFLY So you got me curious and I decided to download AC2 and brotherhood on my steam deck and they both worked fine after I logged into the Ubisoft stuff. What issue are you having?

• 
  Tristan Vogt (@Damocles1498) reported 12 minutes ago

  @TheDezembro @kambyyy To be fair, Ubisoft has different issues than buggy or unfinished games.

• 
  Just1ce (@Just1ceOK) reported 14 minutes ago

  @UbisoftSupport I also can’t create a support ticket because it requires me to log into my account, and I’m unable to do that. On the Ubisoft website accessed via Steam, it asks for an authentication code, and when I enter it, I get an error.

• 
  Mahoney Gaming 🎮 Productions (@MahoneyGaming) reported 16 minutes ago

  @TheRealZephryss @Ubisoft from an OG since 07 fix this immediately

• 
  Steve M (@lostinwoods4) reported 17 minutes ago

  @SipSipStefen It's like the older Ubisoft games where it's a big open world with nothing in it but collectables. Recent Ubisoft games managed to somewhat fix this but seems like NTE is stuck in that 2015 era

• 
  job eagle (@jobeagle5) reported 18 minutes ago

  @ThePeakDaily @SicklyTheNinJa I think it was a skill issue and tht is why ubisoft avoided remaking it but if they get balc flag right ubi can do it right with ac1. Biggest problem would be you have to get tht cold brooding atmosphere or its not ac1

• 
  Angel (@adorea1524) reported 18 minutes ago

  @BasedNorthmathr You got it in Outlaws. The problem is Ubisoft was in charge lol

• 
  death addict 🔞 || commissions open || (@ChristianByerl4) reported 19 minutes ago

  @bTrudeau_ It’s actually on Ubisoft. Did the original concept directors think we weren’t about to Nickpick every frame. Pixle, fiber and leaf. If it’s not perfect then no go. Cause the original one was flawless. There was never an issue even with controls in the good ones

• 
  Dylan (Dill the Pickle) 🇺🇸 🎮 (@DeathLordStrong) reported 20 minutes ago

  @mcquack306 Honestly it’s always a risk when buying digital from consoles when it comes to DRM. There’s also a chance of DRM being an issue on handheld PCs like the steamdeck some games especially when dealing with Ubisoft, EA, 2K and others you’ll get slapped with DRM issues.

• 
  Renish Siyodia (@sarcastic_gujju) reported 20 minutes ago

  Day 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

• 
  Elmasheavier89 (@elmasheavier89) reported 21 minutes ago

  @The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???

• 
  Lugo (@FrancoLugo42) reported 25 minutes ago

  @Ubisoft @UbisoftSupport can y'all fix the game cheat for siege on the steam deck. It would be nice to play online if the game cheat wasn't in the way.

• 
  Rooster83 (@Rooster832) reported 28 minutes ago

  @Meio_Szetszuna Steam checks ownership before launching (unless offline mode is enabled). Which is what I use in my laptop and have no issues with DRM. I've even played Ubisoft games offline with no issue with Steam in offline mode.

• 
  Big Worm (@big_reaper33) reported 30 minutes ago

  @Rainbow6Game Bahaha what in the gay **** is this ****…..so much for a milsim hey….******* Ubisoft when you gonna crash out can’t happen soon enough

• 
  Frogge (@__Frogge__) reported 30 minutes ago

  @Ubisoft @UbisoftSupport @UBlSOFT My support ticket is being ignored and closed for 3 months already I beg you please god please help me. Case: "25234150" I haven't received ingame rewards - the agent keeps trying to list a bug on a bugtracker that isn't relevant to my issue.

• 
  Brandon May (@BrandonLynMay) reported 36 minutes ago

  What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

• 
  𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported 36 minutes ago

  @InsiderGamingIG XDefiant was a great game that Ubisoft shut down too quickly. The game's “issues” weren’t insurmountable. Ubisoft could have waited until S3/4 before making such a final decision. Stop everything before even the end of S2 and the most anticipated S3 was a stupid move.

• 
  Rainbow Six Mobile (@Rainbow6Mobile) reported 41 minutes ago

  @UbaidSomehow This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 42 minutes ago

  @Ubisoft @Rainbow6Game is hat was all the talk about fixing the cheating issue? Cause I’ve only played against cheaters for the past week

• 
  Denniia_Lux_Exitium 🇨🇦 (@DenniiaLux) reported 43 minutes ago

  @GLegit99 @Wicked0547 @ArcticuKitsu You do know steam input can just "emulate" Xinput api right ? And if all all fails , GlosSI will fix that for you. I play more than just steam games , i launch game from ubisoft launcher , EA App , And Blizz App , all work just fine.

• 
  mac (@Damac1214) reported 44 minutes ago

  @Unbound4ss4ssin I played Unity on release and did not like it. I don’t know if I was just tiring of the Ubisoft formula or what but I didn’t like the lean into the RPG mechanics or the story, and I don’t remember being alone. The glitches were bad, but pretending it was the whole issue is silly.

• 
  Raven (@RavenRanks) reported 49 minutes ago

  @AudLynn02 @K__Med I would say that's an accurate statement. A lot of it was the female lead who wasn't very attractive. And a lot of it is bad game design, bugs and performance issues on release and very questionable decisions. Ubisoft managed to botch Star Wars. That's really the problem.

• 
  The Man (@TheMan83167101) reported 51 minutes ago

  @NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.

• 
  Etchebest (@SwitchSurcote) reported 53 minutes ago

  @ReadySetFire123 @Goldxn_Violin Yeah the amount of stuff to do in the game is a big issue, it really is the poster child for the bloat in Ubisoft games

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 54 minutes ago

  @SicklyTheNinJa The biggest issue it has is that AC never was supposed to be a yearly franchise but since AC2 did so well Ubisoft decided to make an Ezio trilogy which severely hurt the Desmond story...

• 
  Enes (@sturdyatlas) reported 54 minutes ago

  Almost a year later, I still can’t make any purchases and I’m getting the same error. They still haven’t fixed or solved the issue. Incredible. @Ubisoft @UbisoftSupport @UbisoftTR

• 
  ChaosSingularity (@KaosSingularity) reported 57 minutes ago

  @IanF_N7 I agree. This whole game is devoid of soul/character. So much so that it feels generated by AI. I don’t know why people aren’t critical of it for the same glaring issues it suffers from as Ubisoft games. Yet the latter gets hammered for it and the former is praised. Weird world.