Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/26/2026 04:15

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyArese Sign in
United KingdomBirmingham Sign in
FranceSaint-Médard-en-Jalles Online Play
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Hyiras ℌყ𝔦𝔯𝔞𝔰 (@Hyiras) reported

    Yo @Ubisoft please fix that mouse not working bug that's been going on for months at least. I wanted to play some matches with friends and outta the 4 matches we played, I was not able to feckin use my mouse in 3 of 'em as no inputs where going to my character. So please, fix it.

  • Velynnas V-pan 🌐 (@Velynnas) reported

    @UbisoftSupport Hi there, in ubisoft connect my friend list doesn't load so I can't play online since I can't receive any invites. Are there any server issues or something right now? I already tried reinstalling ubisoft connect.

  • med7300 med7300 (@med7300) reported

    @UbisoftSupport Fix the friend list in ubisoft connect please, I can't play normally with my friends since a week because the friend list become not available after one or two match...

  • AmyFrohlich Amy Frohlich (@AmyFrohlich) reported

    @UbisoftSupport Neither me or my buddy are able to see the friends list on ubisoft. What is the issue

  • vanlishtenstein Van (@vanlishtenstein) reported

    @drift2damusiq @kidsmoove what could MSFT do that other publisher like EA, Take2, Amazon, SONY, Nintendo, Tencent etc. could not do better? Also most Ubisoft titles are already on Game Pass, why would MSFT acquire Ubisoft 20K employees on top of Xbox, Bethesda and potential Acti-Bliz managerial issues?

  • ThaSwampDonkey ThaSwampDonkey (@ThaSwampDonkey) reported

    Reading that The Division 2 will not work on Steam Deck. Something about Ubisoft’s anti cheat causes issues with Linux. Folks are complaining because they feel there is no support and the only reason Ubisoft is putting their games back on Steam is because they are going bankrupt

  • konigssohne NEOAethyr (@konigssohne) reported

    And also use proton 7.0-5, not 7.0-6. (that breaks uplay later on) If this ever happens again I don't think I'll have too much trouble. It is a mess though, getting saves to recognize isn't easy when it's scattered in 2-3, 4 diff spots. ..

  • MiloTheTanuki Milo (@MiloTheTanuki) reported

    i am about to blow my ******* brains out, i was about to win a game then my game crashes, i lost rp and got suspended. fix your ******* game ubisoft

  • itsDacc Dacc (@itsDacc) reported

    @Ubisoft I just bought turquoise, ruby, and emerald weapon skins on rainbow 6 and not a single one is showing up. It’s been about 2 hours and I looked up a video from 6 years ago about the same issue with the same camos. Any way to get what I paid for?

  • gxbrytecx TGxbrytecx (@gxbrytecx) reported

    alr so i get kicked out of my game for no reason. now i’m suspended for 2 days what’s with yo server. @Ubisoft the rainbow six siege servers are horrible fix yo game

  • Jerry__________ hotrod.moment (@Jerry__________) reported

    I hope everyone on console quits playing rainbow in console so ubisoft goes bankrupt cuz the mnk problem is horrible. If you have to use xim you're horrible at the game

  • Rodriiiguezzz2 Juanra (@Rodriiiguezzz2) reported

    @Ubisoft I have seen companies with less money maintain their services better than you, fix the friends list that does not load

  • sg_asgard Gajdácsi Dániel (@sg_asgard) reported

    Every single day after 21.00 (CET+1 ) the R6S EU servers die. We can't play with friends... Friends list does not load. We cannot join. Will there be a solution or will this continue? I watch on twitch others are struggling with this problem. @Ubisoft @UbisoftSupport

  • Pooble_ Pooble 🧐 (@Pooble_) reported

    @UncookedCasts @Rainbow6Game it's just so ****** annoying there's a massive gulf between the casual and comp playerbases (to the point where each blames the other for anything bad) and Ubisoft have made ZERO attempt to fix it

  • xGhostDusTxREAL xGhost DusTx (@xGhostDusTxREAL) reported

    @PMS_Jordan how on earth they **** this up, even EA and Activision won't be this dumb to do a dumb **** like this, like how they program a game so poorly that make Ubisoft master in making game, they should ashamed to release the most broke *** game and talked about this issue asap

  • Karol97536899 33karolek (@Karol97536899) reported

    @Ubisoft fix your ******* friends list in r6

  • Dull_Chimp Kit Miller 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dull_Chimp) reported

    @UbisoftSupport @CappuchinoDutch Getting problems with friends list also on my PC, as are my friends, not loading list and trying to tell me I have no friends (I do, honest). Playing co-op seems to be hit-or-miss with @ubisoft 🙄

  • Alirezaklj79 VMP (@Alirezaklj79) reported

    @Rainbow6Game Ubisoft just decided to ban me for the second time for error witch it's completely Ubisoft mistakes it's really unfair plz somebody response and off course both time i lost RP

  • DarioStubi Dario Stübi (@DarioStubi) reported

    @sg_asgard @Ubisoft @UbisoftSupport Same problem here man

  • kebabzbaraninom Operator.Kolinskyy (@kebabzbaraninom) reported

    @Ubisoft fix your ****** servers

  • SweetPlaysClaw Sweet 🇵🇰x🇺🇸 (@SweetPlaysClaw) reported

    @Jerrica581 @Red047JJ Yeah unfortunately ubisoft mentioned on the day the ps5 launched that from all the ac games, syndicate is the one that has problems

  • MiKAuditore Mikael Auditore (@MiKAuditore) reported

    @Bassett1218 @XboxGamePass @XboxP3 The problem is that ABK bring big $, Ubisoft does not.

  • dj_monos dj.mónos (@dj_monos) reported

    @UbisoftSupport I've only experienced it on ps4 so far. The game sometimes refuses to open and presents an error code saying that it cannot contact ubisoft servers. When dismantling, changing look of, new weapons you are forced into a long loading screen and All of my gear on nobushi was deleted

  • The_General_C The General C (@The_General_C) reported

    @Jakegaming000 @MrboomstickXL One problem I see with Splinter Cell is that it's not Ubisoft's IP, They got the licencing off of Tom Clancy. so whoever now owns Tom Clancy's IP's will be seller and not Ubi. But hypothetically if it was a choice I'd say Splinter Cell is the perfect choice.

  • Hyiras ℌყ𝔦𝔯𝔞𝔰 (@Hyiras) reported

    @Ubisoft Also if Alt + Tab is the issue as i've read in quite a few reddit posts n' the like, I mean... It's 2023, that really should NOT be an issue for a game that's this prominent in Esports. Like come on...

  • AgentWhiskeyTM Agent Whiskey (@AgentWhiskeyTM) reported

    Anyone else having the worst experience with @Ubisoft 's services? Started playing Rainbow 6 Siege with a friend and over the last few days all we had was (connectivity) trouble with the ubisoft client. Really frustrating to say the least. R6 is a cool game tho, can recommend :D

  • LoganMcrae14 Logan (@LoganMcrae14) reported

    @157Owl @Ubisoft fix your game it’s a ******* joke -ps4 user

  • janciiibetta janciii (@janciiibetta) reported

    @UbisoftSupport Ubisoft same issues are happening again. No friends list. Servers are horrible. When teammates leave its a bot standing there. Error codes trying to log into game. For honor needs to be fixed. You guys must check into it.

  • SkrzypekOG NeverPositiv (@SkrzypekOG) reported

    Ubisoft connect servers down?

  • IKqntoo 🐊🍃 (@IKqntoo) reported

    Ubisoft conect server down?