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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 71% Sign in (71%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Maracaibo Sign in 2 days ago
Soacha Sign in 4 days ago
Nice Sign in 4 days ago
Brasília Sign in 5 days ago
Fort Plain Online Play 7 days ago
Greater Noida Game Crash 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • dyivi_
    dyivi (@dyivi_) reported

    Ubisoft connect pisses me off so much with having to re enter my password every time I want to play a game that it makes me want to pirate the games that I already legally own just so I can boot it without needing to login every single ******* time 🫩

  • 2Wireg
    Dark ties Yakuza (@2Wireg) reported

    @AdamReid1593771 @DestinLegarie Are you retarded? They added ubisoft plus games to the service thats 7.99 a month fortnite crew 11.99 a month thats 21 dollars in extra service for 3 bucks over the old price weather you use them or not doesnt matter but you are flat out lying because you are retarded

  • rafaelh_com
    Rafael Hernández (@rafaelh_com) reported

    @Ubisoft can't even log onto your site because your login page logic is paranoid. Checking for fast clicks, if user used inpect tools, and/or javascript events. Do you not realize some of us use password managers and now can't log on to update our region as you requested.

  • RaffyStick
    Straw Hat C’s (@RaffyStick) reported

    @P_karti777 @ItsRatioGod @Dexerto The problem is, the majority of AAA games aren’t justifying that price increase. I’m okay with paying $70 for games with a substantial amount of soul filled content with minimal bugs. Ubisoft, EA and Activision have no business being $70 nvm $80 imo

  • FrancoLugo42
    Lugo (@FrancoLugo42) reported

    @Ubisoft @UbisoftSupport can y'all fix the game cheat for siege on the steam deck. It would be nice to play online if the game cheat wasn't in the way.

  • Drax_Solution
    Drax Solutions (@Drax_Solution) reported

    @Souls_Black09 @UbisoftSupport Hello send a dm 📥 I help you fix your Ubisoft account

  • Scott66785108
    Griff (@Scott66785108) reported

    @OhDoughPlays It's so satisfying to feel yourself get better in that game. People hate Ubisoft but it's one of the most successful live service games ever

  • Ned_Griffin
    Ned Griffin (@Ned_Griffin) reported

    I think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.

  • HanbiReaper
    Loki Wicked clown of mischief (@HanbiReaper) reported

    It's been awhile since Assassin's Creed Shadow is dropped and you know what it's still a buggy mess I can't even get through the first intro without its lagging Shuddering and everything else under the sun Apparently zero fixes have been applied to that game thanks Ubisoft

  • Rainbow6Mobile
    Rainbow Six Mobile (@Rainbow6Mobile) reported

    @_StepBack3 Hello, This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

  • Smurfgotbeat
    Jack (@Smurfgotbeat) reported

    @GiboAgain Much better since Ubisoft took the time to fix some necessary issues.

  • Nuave7
    nuave (@Nuave7) reported

    Ubisoft **** talking Steam is so funny. Because this isn't a common problem with Steam games AT ALL. It's only a problem with Ubisoft games because they force their own 3rd Party Launcher that fails to launch half the time.

  • NicholasOtto16
    Nickotto'sGAMING (@NicholasOtto16) reported

    @optmistichuman @Ubisoft I don't really have a problem with it being gone but I feel if we complain enough they might bring it back,

  • HaydenBWriter
    Hayden B. (@HaydenBWriter) reported

    i think hidden blade combat removal in Black Flag Resynced makes sense. in the original game, both forms of combat, hidden blade and dual swords, did equal damage and were identical. it was pretty broken. the update combat makes way more sense. it’s a smart change from Ubisoft

  • WormsicleTV
    WORM (@WormsicleTV) reported

    @MrInvigorator @cas68629135 @Rainbow6Game Yeah man I hear that, I was playing since beta and yeah I blame Fortnite for its irreversible damage to live service games like R6S bc companies like Ubisoft value revenue over user experience 😭**** company that used to be solid

  • KRNRGaming
    Will 🎮 Ki11RockNRo11 (@KRNRGaming) reported

    I just miss #XDefiant. That game was peak god tier gaming until wannabe capitalist scum suckers @Ubisoft killed it for literally no reason/didn't understand how live service games work. Yves Guillemot should be drawn and quartered for his crimes against FPS games.

  • TheGhostM3
    TheGhost (@TheGhostM3) reported

    @Zachary02480085 @ymnis_v1 Yea thats stupid too but that would be a ubisoft problem wheres the outrage tho

  • xtcyeasy
    XtCy (@xtcyeasy) reported

    @TheMG3D Yeah but the problem is slop game studios like ubisoft and stuff will also start pricing there stupid slops at that price range sooner

  • Shyboywings
    wicked• Flagg for ROTY (@Shyboywings) reported

    @TheDivisionGame How about fixing the dang servers. I did a multiple retaliations then at the last control point. It freezes then just constantly lags then crash and I lose progress for it. Do better Ubisoft Massive.

  • MittenThree
    Mitten3 (@MittenThree) reported

    @TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.

  • SomeSillyGoosy
    𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported

    @SicklyTheNinJa The biggest issue it has is that AC never was supposed to be a yearly franchise but since AC2 did so well Ubisoft decided to make an Ezio trilogy which severely hurt the Desmond story...

  • asunoaim
    eA asuno (@asunoaim) reported

    @Chhesto @LZqAIM Bro if this happens I will cry maybe. It was also mostly due to issues taking too long to fix due to the engine they used and ubisoft not funding the project well enough. Mark Rubin always listened and the devs clearly did too imo but they weren‘t given the time to refine the build on that engine that they needed

  • stevew1188
    steven wenzel (@stevew1188) reported

    @Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 2 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • montesquieu_cl
    CL Montesquieu (@montesquieu_cl) reported

    @GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.

  • 1LMFE
    L ⚜️ (@1LMFE) reported

    @suprSeth Don’t blame the teams, blame the special needs team who decided hosting a major in the US, despite the fact that the US is known for Visa issues. Go blame blast, ubisoft and your government lmao. Don’t blame EDG and Noa, don’t blame Wildcard and Hotandcold.

  • Across3Horizons
    Across 3 Horizons (@Across3Horizons) reported

    @tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍

  • patrykgracz0l
    PaTryk_Gracz0l (@patrykgracz0l) reported

    @UbisoftSupport @Steam funny that isnt a problem with any other non ubisoft game, detele the ******* launcher requriement

  • DeathLordStrong
    Dylan (Dill the Pickle) 🇺🇸 🎮 (@DeathLordStrong) reported

    @mcquack306 Honestly it’s always a risk when buying digital from consoles when it comes to DRM. There’s also a chance of DRM being an issue on handheld PCs like the steamdeck some games especially when dealing with Ubisoft, EA, 2K and others you’ll get slapped with DRM issues.

  • AshenOne38286
    Daichi (@AshenOne38286) reported

    IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.