Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montauban
|
Sign in | 4 hours ago |
|
Puteaux
|
Sign in | 1 day ago |
|
Voreppe
|
Matchmaking | 1 day ago |
 Brisbane
|
Sign in | 1 day ago |
|
Épernay
|
Glitches | 1 day ago |
|
Lillers
|
Sign in | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jomy james (@Jomyjames3) reported@UbisoftSupport Why u guys suspended my ubisoft account. I didn’t do any mistakes still suspended without any information. Now iam struggling to login.
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super Optimus Prime (@RGOppenheimer) reported@imbratorX @Ubisoft @UbisoftCanada I'd definitely play it if it were available, but the problem is it's not yet. If the Assassin's Creed Black Flag remake doesn't do well in terms of reviews and sales, I doubt Ubisoft will remake any other Assassin's Creed titles in the future.
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maze (@mazey013) reported@imbratorX @Ubisoft @UbisoftCanada Rogue's remake is needed more than any other remake imo, to fix and extend the narrative, and to give more backstory and personality to Shay's former comrades, they had plans to do so in the original but were unable due to time constraints I think.
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Caffeina (@CaffeinaWeb3) reported@KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”
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هوس. (@nDmm79) reportedIt has been 13 days with no resolution to my issue in The Division 2. This level of delay is completely unacceptable for a technical support case. I expect a definitive update and an immediate fix. @UbisoftSupport @Ubisoft @TheDivisionGame
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vaeyn™ (@vaeynheart) reported@king_of_games34 @SnickDrag disagree, there are live service titles such as R6S and FH that are ran by ******* UBISOFT of all people that are 10+ years old and only require 1 purchase of the game. FFXIV needs to not have a stupid, gacha-tier overpriced cash shop AND a subscription just to experience mid
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WastedSorrow (@WastedSorrow_) reported@Ubisoft @R6esports Things like this continuously happening at events held in the US should really lead to a ban of hosting majors especially under the current administration. Every US event is always accompanied by visa issues and its harming the scene and killing competition
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YoRHa_2B (@The_YoRHa_2B) reported@Ubisoft @UbisoftSupport Quit updating Old Games like Wildlands! I mean you can't even do the responsible thing of stating what you're updating anwyays. So tell me what was updated! What Bugs and Issues did you fix?
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Kremthing (@kremthing) reported@LavenderGhast The wost combination of EA and Ubisoft? That's a bit hyperbolic. I don't recall Nintendo purchasing studios only to dissolve them. Nintendo's biggest problem is that their stuff is too expensive.
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Roudansk Alamir (@RoudanskAlamir) reported@OLD_NEET Someone other than me said it best: the hate on small details & realism is very weeb-coded because not a single one of these types would have a problem with it in a Kojima game. I'm actually surprised to see such praise for an Ubisoft game.
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k.k (@KaiLovell02) reported@UbisoftSupport i literally cant connect to ubisoft. i cant access my games on ubisoft connect it just keeps saying a service is unavailable and i cant login. I cant even login on the website. ive spent alot of money on one of your games and cant even play it
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Mitten3 (@MittenThree) reported@TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.
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TheRadicalAlex (@TheRadicalAlex) reported@eyeziiick I had the same issue for playing some Rayman game years ago. Asked me to install Ubisoft-steam when I bought it through Steam and I just never played the ******* game.
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Dapper_Swindler 2 (@sam566773923209) reported@MikeyNohMore I have seen other devs do that. Ubisoft will add or remove mechanics and stuff post launch. The vtm b2 devs added expanded melee combat just last months. I respect devs that will fix mistakes
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Ventilator (@V3nti1at0r) reported@Izelice @Ubisoft EA Desktop launcher is better than this. If EA Servers is down and can't login to the launcher, it will show a menu with all installed games that works offline.
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Mehdi (@theafros97) reportedThe Marketplace has been down since December and the community still has no real fix or timeline. We just want communication and a working service again. Retweet if you want it back. #FixR6Marketplace #r6s #rainbowsixsiege @Ubisoft @Rainbow6Game
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Etchebest (@SwitchSurcote) reported@ReadySetFire123 @Goldxn_Violin Yeah the amount of stuff to do in the game is a big issue, it really is the poster child for the bloat in Ubisoft games
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wicked• Flagg for ROTY (@Shyboywings) reported@TheDivisionGame How about fixing the dang servers. I did a multiple retaliations then at the last control point. It freezes then just constantly lags then crash and I lose progress for it. Do better Ubisoft Massive.
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SMMR (@IamSMMR) reported@Ubisoft @TheDivisionGame Cherry Blossom Event is bugged 39/40 lanterns after triple checking multiple times gg i guess and delta_03 errors all the time lovely experience
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buldak obama (@w2heck) reported@WhiteHartOmaha @sempiternalost @KirPinkFury Botw actively fixed like most of the issues ubisoft tower systems had so acting like its derivative is crazy when it actively defined the mechanic
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Jpofferz | ~KH4 WAITING ROOM~ (@jpofferz_ttv) reportedThat Ubisoft live service image did irreparable damage to the AAA game industry by convincing moronic executives that a infinite money glitch existed
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BRATOR (@imbratorX) reported@MADkurious Before I say anything else, this was my opinion on the issue above. That said: It's important to understand that Ubisoft isn't some small company. Ubisoft probably has one of the best industry networking event teams and marketing teams. These events are for discovery and they do an excellent job at selling the game and creating engagement and hype. Those departments exist for a reason and they have their own yearly budgets. It doesn't eat away from the game's budget. It's more like a separate project that just has a similar end goal with the game. They also invited people to other offices across the globe like in the UK where they invited small creators to test out Black Flag. Rarely see companies do that.
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Kirabaka, Apprentice of Goibniu🦈🏳️🌈 (@KirabakaArts) reported@Femboy_0ccult I can agree on some level, but my main issue with that post isn't that it's crititicizing Elden Ring for having too much empty space. My main issue is that we went from "Elden Ring isn't perfect, but it's a great game" to "Elden Ring is Skyrim if Skyrim was made by Ubisoft".
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Yuhi Amatsume 🌽🔞 (@YuhiAmatsume) reportedThis is how you do proper Customer Service, looking at you Epic, Ubisoft etc.
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Meridius Duncan (@Meridius513) reported@Ubisoft Fix your ******* Game, there should be absolutely no reason I’m getting jumped by four players and I have no revenge proc m. HOW IS THAT EVEN POSSIBLE???
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Tim (@timmzinothe3rd) reported@UbisoftSupport @TheDivisionGame Ubisoft I’m on rainbow six siege and got 100 dollars in steam and I’m trying to buy r6 credits but a error SIGMA-4 keeps popping up how do I fix
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Simon 🏰 (@SIMMOHN_) reported@EmissaryCmmndnt There's no shortage of reasons to have issue with the way that Ubisoft handle things but I don't think wanting to advertise their game to a far reach is one of them. You'll also find that a majority of large video game companies do this
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Kuyl (@kuylfr) reported@KudosOnYT Is there a way to fix gun skins that are equipped not showing on the gun in game or is it once again another Ubisoft glitch
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Locke 🎼🔨🍵👻🎤👑 (@lockendkey) reportedI've had this issue with Ubisoft Connect for like YEARS now where it's not linked properly to my steam account so when I launch Ubi games through Steam it never works. For some reason I keep launching them through steam like a Dog and going 😯 when it doesn't
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Jane Tho (@stfupuii) reported@Royal_Penguinxx Hey royal can you please tell Ubisoft to fix their load outs. Mozzie glaz echo and vigil mute always change their secondary after like 3 log ins.