Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oelde
|
Sign in | 3 days ago |
 Buxton
|
Game Crash | 5 days ago |
 New Delhi
|
Sign in | 6 days ago |
 Sydney
|
Sign in | 6 days ago |
|
Delhi
|
Matchmaking | 7 days ago |
|
Mittweida
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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☠️Mad Skull☠️ (@Mad_Skull4) reported from Morrisville, North Carolina@Ubisoft I just recently downloaded this. I didnt load into it yet. But will be doing so soon. I currently have terrible cell service in my area. @TMobile must have issues because when I first moved out here it wasnt terrible. But recently its been the worst. I was better off with @ATT
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Kazaxy (@KazaxyII) reported@iSmallville Hello Josh, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long. 15 seasons at champion across 4 years of playing time gone. I have offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still generic rejection replies I was wondering if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ As I keep getting rejected for security reasons?
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Dylan Farnum (@RealBoneyStark) reported@Enraged_Postman @Ubisoft @TheDivisionGame Lmao the whole system broken.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Roli (@GamingNaRoli) reported@UbisoftSupport It's really frustrating guys, I have multiple Ubisoft games on my handhelds, everytime I'm asked to login and my account is suspended. I am not able to play anything Ubisoft anymore. This is not helpful.
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Ironicusx (@JustinErgin) reported@JamieMoranUK Cod aint the issue. Cod didnt rise the price to the moon. Its Fortnite Crew and Uplay classic subscriptions that cause probleme and high prices. Nobody asked for those, nobody care for those yet they force us to pay for them if we wanna have the benefits of XGPU.
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M. (@ikkisooo) reported@UbisoftSupport Can’t connect from Ubisoft Connect dolphin 028 SEA Server? Any fix??
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Heat Energy (@ShaduffNkabule) reportedUbisoft died the moment the made this game paid service. It was thier last chance
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Temp, The Peppermint Pupper |🐶 (@TempKitsemptVT) reported@GiveMeBanHammer This was never about trying to get Valve for something that MAY be credible, this was about trying to control Valve through Age Verification and rip money out of them. That is the reason they aren't going after EA. Epic. Ubisoft or any of their ilk, because they are all willingly complying with all of this crap unlike Valve who is actively for the consumer. And this is getting worse because Letitia James is under scrutiny in New York for other issues, so she is trying to escalate this.
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Ramon Powell (@crnbread) reported@TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.
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In_Development🛸☄️🪐 (@Charbo_YT) reported@Ubisoft @UbisoftSupport Goobisoft. Please for the love of all things holy fix your Godforsaken servers on siege. Putting a casual player in games with plats, diamond, emeralds and champs, back to back to back, constantly going offline with a stable internet connection. Etc.
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qasual (@yungplxgue) reported@J7ck_R6 @kuba_oof tbf it most definitely is ubisoft. every other game its standard but siege is just horrible with performance issues
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Atomni (@Atomniii) reported@UbisoftSupport @Ubisoft Hello Ubisoft! My account has been banned for about a year now for a TOS breach when i had sent you guys a letter asking why i was banned since you wouldn’t reply on your website you told me that i got banned for cancel glitch pt.1
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Orion Warren (@OWarren49999) reported@BraidzMCau @HARDHEAD7WD @BrokenGamezHDR_ I ******* hate modern Ubisoft games. They're **** and the problem isn't the tutorials or the hand holding, it's that it's just brain rotting, "climb tower and do the same 3 things around it" for 60 hours. That's why they're so bad now.
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M. (@ikkisooo) reported@UbisoftSupport @assassinscreed Dolphin error in all of my ubisoft games? Is there a fix deployed??? It has been 2 days now?? @UbisoftSupport
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noir (@Noirx360) reported@KoreaXboxnews PC Game Pass/Xbox PC doesn’t support achievements for Ubisoft games. We need a fix on that issue @jronald
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Cody (@Coadylicious_) reported@AnchormanV2 Take out call of duty, fortnite crew, ubisoft classics and cloud and drop it to 20-22$. You cant gut the service to much without it losing its appeal.
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Flex Luther (@Chisox4ever) reported@JezCorden Nobody asked for Fornite Crew so get rid of it, they can get rid of the Ubisoft+. Getting rid of COD breaks one of the key promises of Gamepass and that all first party games day one. Then we hit the slippery slope of what other first party games gets removed from the service.
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Kazaxy (@KazaxyII) reported@Orkanos Hi, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long, offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still being ignored or sent generic replies. I was wondering if you could please DM me, or if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ 15 seasons at champion across 4 years of playing time gone… I have tried everything the ticket support system is awful !
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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archie (@archie72027) reported@UbisoftSupport @assassinscreed hey ubisoft support, i requested a manual review on my case and threatened a complaint about your company through signalconso about the problem i have and i have been granted my wish of a manual review but it has been over a week now and i have still got nothing. case 25811364
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john (@j2001mj2001m) reported@darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more
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Prufoss🪐 (@Prufoss) reported@tekaysonblitz @ItsIsaacBW Ubisoft don’t give a **** I bought and sold many Account Never had any Problem, the Account marketplace is big
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chakkra69 (@chakkra691) reported@HereComesTheKop @KJP_Plays @CohhCarnage "I know many are bored of that formula, or at least when Ubisoft do it." THIS. People dont seem to have a problem when Sony and Square Enix do it.
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Sikoo (@Sikoo00796228) reported@UbisoftSupport I am contacting you to ask the availability for Live chat service for Ubisoft support in regards to a false sanction on my Rainbow six siege account. If you do have any info of the available days you guys are able to live chat please feel free to lmk
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Nabam Yali (@jojomojo556) reported@UbisoftSupport Hello ubisoft pls sam problem pls help
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snowdreike (@snowdreike) reportedHey @Ubisoft It's almost 10 years since the last released proper @Trackmania game (that wasn't a live service game that is*) Trackmania² Lagoon. Still nothing to announce for the future of this licence ?
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Sys (@Sys96466707) reported@DaniLeague @kodingnights @Pirat_Nation Yes. Certain publishers like Capcom and Square already remove it anyway, so it won't be a problem. But Ubisoft or Sega, they won't remove it, they'll happely resell you a new version of that game or just let it become lost media. Thats the problem, can't trust these publishers.
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Bert (@Demonking8860) reported@RavenMentore I agree the main issue with The Assassin Freed franchise is, Ubisoft constantly goes from character to character without giving the past characters a send-off or any information on what happened to them after their game.
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AntonioTheGamer (@TonyOfHyrule) reported@JezCorden Yes! But it wouldn't be the right choice....I would remove all third-party games and create a service exclusively with first-party Xbox games! No EA, Ubisoft, GTA, Crew, etc., and get a subscription dedicated only to the cloud.