Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 14: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (61%)
- Online Play (22%)
- Glitches (13%)
- Matchmaking (4%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fairfield
|
Online Play | 15 hours ago |
 Milan
|
Online Play | 1 day ago |
 Teresina
|
Sign in | 1 day ago |
 Mejorada del Campo
|
Sign in | 1 day ago |
 Rennes
|
Glitches | 1 day ago |
|
Champigny-sur-Marne
|
Sign in | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Reincarnated (@Bigg_Mike98) reported@Warrior9983 Ubisoft killed modern day along w Desmond. Got the backlash and instead of working harder to fix it they just threw it away completely
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Monkey vs Shark (@kaeshi0) reportedHaha... this is kind of what ubisoft was saying about 3 years ago and look at where ubishit is rn. These billionaire ceos never learn. GTA might be too big to crash but similar companies are in free fall because of shafting the consumer. It's a matter of time. Check on adobe
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Hunter (@Hunteri_) reported@SpawnYaardReply I think the real problem is that Ubisoft could never make an interesting modern day in the franchise
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Marek H. (@Roiser0) reported@SolarWing83 @Pirat_Nation The crew was removed because it's servers got shut down, even your disc won't work. Ubisoft did that, not Sony. Afro Samurai 2 was a broken game that was meant to be in 3 parts, thes refunded everyone, same with Hotline 2, ppl got refunded. That doesn't count when they refund u.
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Schuller Mozart ن (@SchulMozart) reportedService is so slow I’m being forced to use McDonald’s like Ubisoft towers, revealing the rest of the map
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Seal Examines Games (@TheTrueSealYT) reported@Rayan192847 Yup. I think the achievement thing is mostly a Ubisoft Connect problem but the playtime one pissed me off real hard.
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cory barlog fan² (@squarednation_) reportedPraying for Ubisoft to fix AC3 remaster
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#InvestigateAncelotti (@gamingbackup2) reportedYes, an open world game filled with repetitive and mindless tasks that fills your little brain with dopamine this ain't like what Ubisoft has been doing for more than a decade, no. Btw the idea of an adult sayong that gaming helping with problem solving
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Visuljko (@Visuljkoo) reported@kindertotem98 Issues the size of the map causes: - 60%+ of the boss roster is recycled - Most dungeons and mines function and look the same - Pacing is horrible - DLC has the same issues Ubisoft design that ruins what would otherwise be a 9/10 game
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BigCheese (@BigCheese309) reportedThey be talking about GTAVI like it’s being made by EA or Ubisoft and Is gonna be just some live service bullshit
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Disco Volante (@DiscoVolante8) reported@Ubisoft Fix your matchmaking on wildlands already, holy ****. Do you not know how bad it is with ghost war?
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GP游戏脉动 🎮 (@TheAnnaji) reported@Maki_Hirasawa That’s our problem with Ubisoft. They can’t write good stories anymore
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MrVert🔴⚪ (@MrGrEenFR) reported@naniholo2 legit when you sent this message : I followed the last instruction on a page of a ubisoft client service email and it worked.... I fought for literal HOURS
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Utkarsh Sai Sidhardh K (@Utkarsh_sai_K) reported@UbisoftSupport @Steam I’ve purchased quite a few games through Steam and have supported many Ubisoft titles over the years. Gaming is something I rarely get time for, and I usually only play when I have a longer period to properly relax. That’s why this situation has been particularly overwhelming and disappointing. I currently can’t access games I’ve paid for, and it has also made me hesitant to purchase any more Ubisoft titles until this issue is resolved. I genuinely hope someone can help me get this sorted.
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Blasius B. (@bagus_blasius) reported@R4ZEL1GHT I have that in the past, and yes it still works fortunately. Just don't buy that on Steam. I don't understand why they have to implement Ubisoft account requirement on this 20+ years old game while not fixing many of its issues still.
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AntiMetaDoom (@AntiMetaDoom) reportedI ain’t gone lie, I think it’s super corny for Ubisoft to push Destiny Content creators for the Broken Rain Incursion. Lots of Division agents should have gotten that spotlight. Why should they loose opportunities just because Destiny 2 died. Would have been cool if they atleast let them play on the same squad to get some eyes on them. But wherever, I’m just a guy with a YouTube channel with 600 subscribers.
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Bob Boberson (@BobBobersonWTFE) reportedNevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon
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Neoh 💿 (@neohnerdin) reported@BraidzMCau @Brooks_exe @DirtDisrespect That’s the thing Ubisoft games at their core SUCK!!! GTA never has had this problem.
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GwynnieThePoo (@GwynnieTheP00) reportedUbisoft+ is the absolute worst. Gets weird logins (hacked) regularly even after having 2 factor login and will tell you your password is wrong when it’s not. Forcing players to have that trash is egregious. Deleting account (2nd time I’ve deleted in last 5 yesrs). Never again.
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Henery (@Henery12090937) reported@Ubisoft When are you going to fix the launch issues on Windows 11?
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MohSkinner (@MohSkinnerr) reported@Ubisoft You have games that crash a lot; try to fix them and resolve their issues. I can't play a game if you have problems with your games. Fix that; don't be selfish and only care about money.
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Josh Dale (@joshhdale) reported@condo_crystie @Ubisoft @UbisoftSupport did you find a way to fix it?
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Savage_Life6 (@Savage_Life6TTV) reported@Anihilus2 @nuhre_ I don’t **** with Ubisoft after disrespecting the Japanese culture like they did so I get that but come on pricing problems just for gta 6 when all these company’s have been doing it forever that’s insane to me lmao
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LxgacyR6 (@LxgacyR6) reported@GaryDaSnailyR6 @Ubisoft @Rainbow6Game Seems like a skill issue 😭😭😭
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that 🥷🏾 you love to hate (@ymnis_v1) reported@RSDCDN then advocate for stronger consumer protection. because a Blu-ray ain’t stopping Ubisoft from shutting servers down, EA from delisting a game, or publishers from shipping 20GB discs that still require downloads.
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VEVOZERO7 (@VEVOZERO7) reportedSo I played the new Division game, The Division Resurgence. I liked it with some issues but I dealt with it, except I can't deal with one: UBISOFT, WHY ******** IS SUPPRESSION NOT A THING? FIX THE GOD DAMN ISSUE. MAKE LMG'S ACTUALLY USEFUL.
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Non human 64 (@Deathskiller666) reported@Ubisoft @Rainbow6Dev yall need to fix your ******* game i am sick and tired of all of these god dam cheaters and lag switchers on PC like please ******* get your heads out of your asses and fix this **** 20+ seasons in and people are still cheating and nothing happens to them
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HOOPS EMPIRE (@HoopsEmpire_) reported@176bpm That is where I disagree. Rockstar, through the release of the games they have given us to date, has built this hype naturally. They have the respect of the gaming community, enough so that they have virtually already broken even off preorders alone (according to reports) for a game they haven’t even shown gameplay of. It is that anticipated. Please let a studio like EA or Ubisoft try to do what rockstar is doing…ofc it won’t work. They would fail miserably, people would lose interest. People won’t lose interest in this. I also disagree that what they are doing is new or scummy. Having “ultimate editions” to incentivize preorders is something that has existed for a long time in gaming. And also a “trailer that you can only watch on Netflix behind a paywall” is a bit disingenuous…Netflix has 6 HOURS of exclusivity, not 6 days or 6 weeks. You could take a nap and just wait for it to come out on YouTube. It is also marketing! It’s not the game, it’s literally marketing for the game that they developed a partnership with the biggest streaming platform in the world to have a trailer for the game be on that service for 6 hours until it’s 100% free to watch. It’s just grasping at straws. Nothing they are doing is objectively wrong or scummy.
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Pangalan 89 (@Pangalan1989) reported@JamieMoranUK Ubisoft is giving it away for free on their Connect app on PC! Not sure for how long but I did claim it. Unfortunately, some of Ubi's older games like Splinter Cell Blacklist and Far Cry 3 tend to crash on PC. I found a fix for FC3 but not for Blacklist yet
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NeoReplicante (@NeoReplicante) reportedI had to admit that before @amazon stoped @LunaAmazon offering the possibility to connect your own library like the @Ubisoft one, I was pretty satisfied with the service. Now, I just don't see so much sense in cloud gaming because other competitors are bad. I hope that changes.