Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/29/2026 19:55

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (23%)

    Online Play (23%)

  3. Game Crash (14%)

    Game Crash (14%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceMontreuil Game Crash
ItalyLicata Sign in
GermanyMannheim Game Crash
GermanyFrankfurt am Main Game Crash
United StatesOlympia Game Crash
FranceLucé Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • NightWolf_X 🎮🇧🇷 ƝiǤ♄тWøLғ-✗™ 🎸🎼 (@NightWolf_X) reported

    @AlphaBravoOne1 @TheDivisionGame I was recording Ghost Recon Breakpoint content when it happened the first time. I tried to go back and it happened again. Then I decided to open The Division 2 and it happened again, so the problem is with them at Ubisoft. We have to wait now.

  • R2Discovery research2discovery (@R2Discovery) reported

    @mr_deepvalue @TradeIdeasFlow @TMThrustmaster Ubisoft is a completely different case: very high debt, convertibles, frustrated employees, and a complicated structure involving Tencent, where roughly 3/4 of EV is debt and there is no certainty if or when the business will become profitable. In the case of Guillemot, none of these issues apply. There is no debt, plenty of cash, and positive free cash flow even in difficult times.

  • Antidiktatorer Anti (@Antidiktatorer) reported

    @UbisoftSupport Just started playing on Ubi again after a VERY long time, and I get "unrecoverable error" all the time. Ubisoft Can't Connect is a better name for your client. How come you are a billion dollar company and can't release even a launcher client without messing up?

  • FreedoniaM1994 Freedonia Man (@FreedoniaM1994) reported

    @Duckbill77 @Pirat_Nation No because Nintendo is still selling games that people play. Ubisoft chose to not only release broken games that do the same thing over and over again, but also mock people who disagree with their opinions.

  • ishzs_ ishzs (@ishzs_) reported

    @braiden_cox @Leighton736942 @Rainbow6Game you cant access ubisoft connect on xbox in the uk and other places and its been like that for abt 2-3 weeks now and still havent fixed it 2 days ago they released an update and in the title it said theyd fix the overlay but they just havent

  • 3xhumed Exhumed (@3xhumed) reported

    @munchenhagen @TheDivisionGame Yeah, i know. Everyone has this problem. Every Ubisoft game. Just wait, or play something else in the meantime.

  • OhA1den OhA1den (@OhA1den) reported

    Thank god I indulge in the comp side of R6. For the normal casual players I have no idea how you can enjoy this game at times. Que’d 1 ranked game get kicked out halfway through for a Ubisoft connect issue, boots everyone from the lobby and we all get negatively impacted. insane

  • EmperorYury TheKingDLuffy (@EmperorYury) reported

    @UbisoftSupport Error message "Ubisoft Connect has detected an unrecoverable error and must shutdown" on Ubisoft Connect PC

  • HesseKyle Brody Sattva (@HesseKyle) reported

    @TBagGamingYT Hyperscape was actually fantastic. Ubisoft just sucks at live service. Hypersweaty game that got patched in favor of casual gameplay which turned off the niche it appealed to in attempt to be more appealing to the masses. A shame honestly

  • JejeVrillaud ARC Havoc 53 (@JejeVrillaud) reported

    @ForHonorGame Ubisoft Connect crash everytime right now !! Pls Ubi fix that

  • Pearlov_ Pearlov.yt (@Pearlov_) reported

    @ForHonorGame why am i crashing after every game, its says its a ubisoft connect error, i just wanna play Juren.

  • Shaidh_67 shay :) (@Shaidh_67) reported

    @UbisoftSupport Fix the Xbox Ubisoft connect issue so I can play with my friends or else I will harm myself

  • waaaooon_ ryu! (@waaaooon_) reported

    ubisoft i will ******* hunt down your server and burn everything down what ******** do you mean you’re gonna crash my game and not let me rejoin bc i failed to connect to server i hope you guys all burn

  • edski_10 Edski10 (@edski_10) reported

    @shinobi602 Ubisoft cant crash faster

  • HeySlickThatsMe Slick (@HeySlickThatsMe) reported

    Did everyone's Ubisoft Connect launcher just crash at the same time? I thought it was just me but turns out other people crashed too, i was literally doing nothing and had it minimized

  • bumtzi_bumtzi Gabriel (@bumtzi_bumtzi) reported

    @UbisoftSupport Until today's update, I had no problems. Congratulations Ubisoft, you've done it again, my game crashed twice in the last 30 minutes. 🤬

  • jurgenspartafan Jurgen van Shaag (@jurgenspartafan) reported

    @Ubisoft we are going to have some serious problems. Jurgen

  • KingKion_TLG 🦁KingKion_TLG👑 (@KingKion_TLG) reported

    @TheHiddenOneAC @UbisoftSupport I can open division 2 but I get this error on my PC too Ubisoft Connect has detected an unrecoverable error and must shut down. Crash dump created at "C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/crashes,

  • Subimaru12 ℂ𝕣𝕚𝕞𝕤𝕠𝕟 𝕕𝕖𝕤𝕖𝕣𝕥𝕤 #𝟙 𝔽𝕒𝕟🎮 (@Subimaru12) reported

    @NikTek I don't the the problem is ubisoft itself, its more of the management, the gulliemot family has been slowly killing ubisoft over the last decade, their greed truly knows no bounds

  • Pelatrasher Gerson alexander Jara suazo (@Pelatrasher) reported

    @404_Logic_ @TheCrewGame Now the ubisoft Connect crash

  • MightyN0ob MightyN0ob (@MightyN0ob) reported

    @Ubisoft fix your **** *** launcher it keeps crashing just like your stocks

  • DylanKindig2 Dylan Kindig (@DylanKindig2) reported

    Hey @Ubisoft Can you fix siege please? All the other games suck

  • AlexB49914223 Alex_Sny (@AlexB49914223) reported

    @Raino_rox @xj0nathan i got the problem too, anything i can do to solve them or am i forced to wait for ubisoft to fix it ?

  • Mark_Henderson7 Marky Mark🔥 (@Mark_Henderson7) reported

    @ForHonorGame Fix your servers. Dropped a new character yall should have expected a rise in player count. I can’t even play because Ubisoft connect keeps crashing and I keep getting matchmaking penalties.

  • DWX888 Dre Wynn (@DWX888) reported

    @UbisoftSupport What is going on with your game on Xbox just stuck getting server connection errors finally loaded in and now I can’t invite anyone if I open Ubisoft the entire game freezes I’ve been getting competitive points for months nothings ever been added to my reserve feel robbed

  • Drewtwodeetwo Drew (@Drewtwodeetwo) reported

    Ubisoft issues spreading to trackmania?

  • sam_nffc1865 Sam🌳💚DYCHOSAUR OUT (@sam_nffc1865) reported

    @Rainbow6Game Please fix ubisoft connect

  • yohanyo22660248 Me ✖ 💻 (@yohanyo22660248) reported

    @UbisoftSupport Why does Ubisoft Connect crash due to server problems? I can’t even play offline solo games that don’t require an internet connection. What a terrible game launcher…

  • kanyeislost raphi🦅 (@kanyeislost) reported

    are ubisoft server down, currently i am not able to join rainbow six

  • babyfacewes1 babyfacewes (@babyfacewes1) reported

    @Ubisoft FIX YO SERVERS MAN IM TRYNA PLAY RANKED :(