Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (62%)
- Online Play (19%)
- Glitches (9%)
- Game Crash (7%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 15 hours ago |
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Glitches | 3 days ago |
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Online Play | 3 days ago |
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Sign in | 4 days ago |
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Sign in | 4 days ago |
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Sign in | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Morningstar (@Fiery_Guardian) reported@Pirat_Nation The Skull & Bones fiasco was such a moment of failure for Ubisoft, they literally had the recepie for a money printing banger with AC Black Flag but they spent 10x times what was necessary, put a completely clueless female in charge of development and went live-service retard. Colossal L.
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Tavo (@TAVOASAP) reported@UbisoftSupport @ANNO_EN Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate
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Ramon Powell (@crnbread) reported@TheDivisionGame Kindly be advised me and some fellow agents, are unable to sign into our Ubisoft accounts.. I have created almost 6 tickets with support, issue unresolved. It started on Monday, still occurring now.
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Rowan Kyle (@KyleRowan11331) reported@nerdx_inked @Atraindemain @hard8_times Imagine now those who had budget cheap PCs with 3600. Would you mock them for inferior hardware and performance just like you mock console players? Steam is not the only launcher and links to others depending on game. EA App, Ubisoft Connect, Rockstar - broken pile of code
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Koga Jangles (@Koga_Jangles) reported@MugenLord You have more control on PC since it is an open platform. If something gets taken away on pc you get it back via other methods like The Crew 1 that Ubisoft took. There is also GOG which is DRM free. Ownership isn't as much of an issue on a open platform as it is on a closed one
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Ramon Powell (@crnbread) reported@UbisoftSupport I am unable to login to my Ubisoft account. Sent over 5 tickets to Support, issue is still unresolved. Unable to play anything division since Monday.. this is very frustrating, new season active, and I can't fully participate.
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Eva Jarvis (@EvaJarvis68) reported@alexanderlecard @Ubisoft I don't have issues with the game.
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Cody (@Coadylicious_) reported@JezCorden yes 100% remove cod,fornite and Ubisoft classics. cod is something i always bought until it came to game pass. its something ill buy if it leaves. remove those and get gamepass down to what it use to cost AND be honest with us on why its not working.
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snowdreike (@snowdreike) reportedHey @Ubisoft It's almost 10 years since the last released proper @Trackmania game (that wasn't a live service game that is*) Trackmania² Lagoon. Still nothing to announce for the future of this licence ?
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Daniel Matias (@MulletManDann) reported@Rainbow6Game @Ubisoft YOU GUYS NEED TO FIX YOUR ******* GAME I GET DDOS 3-0 GAME TOP FRAGGING TRY TO CONNECT BUT I CANT I LOOSE RP AND GET BANNED LIKE WTF IS YOUR GAME
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EVOL (@MAK28622) reported@YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and sometime others make the problem back. I want to play R6S (I did btw) but do you really need make a acc for to play a fcking games???
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mimitchi (@Rajirugi) reportedhaven't played a single Ubisoft open-world game in 12 years (last one was Liberation after Black Flag), but I'm confident that very little has changed in that time, which is such a shame! You might be puzzled at my sadness but Ubisoft used to lead stealth games, not lag behind.
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Ulloitz (@OreOreDosta) reported@TheDivisionGame As always, Ubisoft is ignoring the community. Constant optimization issues, bugs, etc...
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AntonioTheGamer (@TonyOfHyrule) reported@JezCorden Yes! But it wouldn't be the right choice....I would remove all third-party games and create a service exclusively with first-party Xbox games! No EA, Ubisoft, GTA, Crew, etc., and get a subscription dedicated only to the cloud.
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qasual (@yungplxgue) reported@J7ck_R6 @kuba_oof tbf it most definitely is ubisoft. every other game its standard but siege is just horrible with performance issues
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kaezera (@kaezeraa) reported@UbisoftSupport @Ubisoft Is ignoring my DSA complaint and not allowing a human review of my ticket which is against article 20 of the digital service act. I lost a lot of money and i will keep posting this until i get human attention.
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izzle (@izz39_) reported@Ubisoft @Rainbow6Game Your ****** unc *** game genuinely spikes my cortisol, i believe u guys have an issue with me for no reason, stop putting these absolute wankers on my team that have a tug instead of playing the game, and stop making me play this gay *** cheaters n smurfs
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Dragon (aka natsuki’s wife and biggest fan) (@D_is_For_Dragon) reported@WickedWizard15 @iBeNerdy64 Only issue with steam is that some games have to launch with another app like Ubisoft and at that point what’s the point of having it on steam but that’s more the game devs fault
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Phen0menax (@phen0menax) reported@Ubisoft why has no one thought of making remastered versions of ALL the #SplinterCell games?? Y’all would be swimming in money and also doing us die-hard fans a huge service! #RemasterFisher #SamFisherReborn
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Cedric (@pithi91) reported@TrueAchievement Ok ea play / ubisoft + like service. A move to open the door to gamepass on Switch / PS.....
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cat (@catsaysnonsense) reported@Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused
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Anurup Deb (@xenodes1234) reportedSuch a Disgrace @Ubisoft @UbisoftSupport you all seriously cant help a person recover a game that was maliciously linked to a different account, making a person waste his/her precious time on filling forms, doing verifications,providing IDs,to tell the problem rather than solving
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M. (@ikkisooo) reported@UbisoftSupport @assassinscreed Dolphin error in all of my ubisoft games? Is there a fix deployed??? It has been 2 days now?? @UbisoftSupport
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Terry Henley (@_Terry_Henley_) reported@Dexerto Get rid of all the low quality **** games. I don’t think it’s too expensive when you get EAplay and Ubisoft included in the deal. It’s just filled with absolute **** and that makes it look over priced. You wouldn’t want a tray of egg when 70% are worthless and broken.
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Xavier Rivera (@XavierRiveraX) reportedAmazon Luna drops all game purchases, third-party stores, and subscriptions starting today. EA, Ubisoft, GOG libraries being removed — previously bought games playable through June 10 only. Service pivots to Prime-bundled subscription model.
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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RELUCTANT (@xXRELUCTANTXx) reported@26ers_bp115 Ubisoft hires people to make a game. People making the game procrastinated. Decided to implement Diversity Equity and Inclusion. Made the character gay and black. Hired a fake historian to produce a history that would sell the broken game. A convenient lie for all.
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This one dude (@treeglade) reported@Mr_Bonnie_alt @RaymanGame Yeah, I know. If Ubisoft wanted they could 100% sort the licensing issues out.
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Nocturnal tas (@NocturnalT37955) reported@ArshKhe07407010 @Rainbow6Game They're never going to fix it. They're Ubisoft, "fixing" is breaking it even more.
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Atomni (@Atomniii) reported@UbisoftSupport @Ubisoft Hello Ubisoft! My account has been banned for about a year now for a TOS breach when i had sent you guys a letter asking why i was banned since you wouldn’t reply on your website you told me that i got banned for cancel glitch pt.1