Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 24: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (16%)
- Glitches (9%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colomiers
|
Online Play | 3 hours ago |
|
Aubenas
|
Online Play | 7 hours ago |
 Bad Endorf
|
Sign in | 19 hours ago |
 Molalla
|
Online Play | 1 day ago |
|
Paris
|
Sign in | 2 days ago |
|
Munich
|
Online Play | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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EricBlair (@EricBla26958685) reported@TheDivisionGame LMFAO...fixing a bug that apparently the players don't give a **** about, but making players jump through countless hoops when they have an individual problem that needs attention. Ubisoft, do better.
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ASCXASC (@stfukant) reported@templarkommando @Ubisoft Is it a live service/multi-player game?
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trash (@hotgarbagetake) reported@cartoonvibes26 @DiscussingFilm While I’m not happy, the reduction in price amounts to 84$ a year so u can just buy cod and even some dlc. My issue is that it won’t stop here. Next they’ll remove Ubisoft and drop it to 20$. Then no EA play and it’s 15$ then no AAA games at all and it’s 10$
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Clippy (@_Ah_Yes_) reported@Doki_R6 So one day we got tech issues that postpone NAL by like 2 hours, then we get this, the guy is still in the call and wont be allowed back in... Clown rules, clown admins, clown ubisoft and blast competition. Straight up no competitive spirit and integrity.
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Andreas Vassvik 𝕏 Official Expert (@RealCyberkitten) reported@xMBGx As long as it turns out to be all that they're promising. As long as it doesn't launch broken. As long as it maintains and respects the irigonsls qualities. Yes, i will buy it. Do we need it? No. But if it tells Ubisoft how to do AC again, then i'll vote with my wallet.
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HammerStone (@Hammerstone911) reported@AccessTheAnimus She looks better but there is no fan service here. She is a solid 5/10. At the end of the day, games are discretionary spending, and attractive characters sell. Yet Ubisoft seems firm in their refusal to appeal to the general audience which is male in favor of ideology.
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SAGO (@SAGO_TU) reported@whereisoutbreak @khaliltooshort The problem with supporting ubisoft is that you won’t get a thing in return Literally maniac buying Farcry and AC series while spring sale only to get my Ubiost account banned It’s about owning the game i buy and ubiostf doesn’t want it
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Saintsmazda 13 (@saintsmazd46483) reported@TheTwinTitans @Ubisoft Such a non issue in 2026
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A.PC.Gamer (@pcgamerswin) reportedLooks like Ubisoft Connect had a widespread outage yesterday evening, starting around 6pm UK time. Tons of people reported login failures, server connection issues, and games like Siege and Assassin's Creed refusing to launch. Nobody's given an official reason yet. Ubisoft hasn't posted any explanation on their status page or socials, and Downdetector just shows a big spike in complaints, no maintenance scheduled, no cyberattack mentioned. It seems to have cleared up late last night. @Ubisoft you guys are a joke.
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Abrilar 🇦🇷 🇲🇽 (@GNobabril) reported@dadbod3452 @TheGameVerse @billbil_kun My problem is not paying $60 My problem is that I refuse to pay $60 to Ubisoft after paying for PoP... Disband the team, then put them together again. I don't wanna pay anything to Ubilol
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Devlin (@61Devlin) reported@YorchTorchGames @asha_shar Yes it's an increase since it came out, but they've also added EA Play, Ubisoft+ Classic, they're making and releasing more 1st party games, etc. They've been improving the service (although some things like fortnite crew inflate the price).
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aisha (@spinelessaisha) reportedi really *hope* ubisoft irons out the issues that this remake *undeniably* has. i'm only optimsitic because i'm expecting they will but i really want more of my friends to get into assassin's creed so i can share my love for it w ppl, it gets lonely liking "slop"
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Devlin (@61Devlin) reported@YorchTorchGames @LightOfEtro @asha_shar While I think it should be cheaper, since 2019 they've added EA Play, Ubisoft+ classic, they're releasing more 1st party games and are adding more 3rd party games to the service. (Couldn't care less about fortnite crew).
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Rex Power Colt (@RexPowerCo1t) reportedSeeing some people saying "Remove Fortnite Crew and Ubisoft+ Classics next!" like it's gonna magically cut the price of Game Pass Ultimate again is kinda silly to me. I feel like Game Pass was gonna go up from it's previous $20 price point regardless of COD being on the service or not I don't get much use out of Ubisoft+ Classics either but as a frequent Fortnite player, Crew being included as a perk is nice to have
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UchihaDareNial (@UchihaDareNial) reported@SWReXG @KdeKercy Publisher can use 2-3 disc to avoid that problem final fantasy 16, 2 disc stop with the dumb reason to backup the bad publisher like Ubisoft
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Ashutosh (@ashutosh_sao) reported@UbisoftSupport @Ubisoft someone tried to login to my account, i see following reasons - 1. logging passwords in back-end. 2. not hashing your passwords. 3. someone has access to plain passwords. 4. selling credentials or back-end is compromised. 5. my system is compromised.
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16thHarmony (@16thHarmony) reported@Milkdawg67 @Nikfor_ Kind of. Think it's going to be diminished to a Ubisoft Classics service.
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Sweet Can (@Sweetcan454) reported@kulpreetvirdi How many broken, low effort, low cost slop turds do people need to injest before they realise Ubisoft don't deserve our money?
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45 (@Soulbi455) reported@UbisoftSupport My account was hacked over a week ago and now I’m being punished for it. I can't log in or create a new account. No codes are sent to my email and I’m hit with a lock message. This is unacceptable. Fix your security and stop blacklisting victims! #Ubisoft
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NikTek (@NikTek) reportedCouple of things that Ubisoft should change/fix in Assassin's Creed: Black Flag Resynced before its release: > The UI and HUD elements from AC: Shadows don't look good; they should be changed to be more reminiscent of the original game (especially the mini-map) > These distracting flashing yellow effects on screen should be replaced or removed entirely > The parrying animations should be smoother > Parkour is stiff, lacking momentum with constant pauses before jumping If they manage to get those things right before the game launches, I think that it is going to shape this up to be one of the best remakes in gaming.
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OxDox (@OxdoxV1) reported@TaskForceNews Hell yeah. It just fell flat because Ubisoft didn’t back the devs on the issues it had, so it inevitably had to die.
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twd (@twdkmn) reported@Ubisoft @UbisoftSupport I have had a ticket since March 10th, I still haven’t gotten an answer back and now i’ve accumulated more issues that need attention and I cannot get help or open another case. I need a ban appeal still, i’m trying to recover an account and i’ve gotten
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Shoya (@ShamilAidhan) reported@UbisoftSupport Wanna complain about your ******* ubisoft connect, that **** is always stressing me out, whenever i try to log in to play AC it's always says ubisoft connect got problem bla bla and then an hour later when i try to log in again it says "Account Suspended" ******* PIECE OF **** !!
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Stumblinz (@Stumblinz) reported@TheCrewGame All @Ubisoft games should ship with an offline mode and if it can fit on a disc or cartridge, just include a playable out the box version That’s pretty reasonable for things bought and purchased. I feel like the switch has taught me I actually don’t care about live service
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nk (@upnorth321) reported@SlySinatraa Dude, get over Watch Dogs 1. Ubisoft fixed that issue by 2016.
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Taco (@IronMyTaco) reported@TheRealZephryss i thought this to be the case because if this game really does release soon it would need a lot of overtime to fix before launch certainly ubisoft wants to make sure this release does well above all else
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Stanley Black (@GlovesCards) reportedPs5 central Tx. Just got booted from #ubisoft #thedivision2 #division2 Server issue. Is anyone else experiencing this?
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m (@eternaIIatake) reported@PlayStation there’s no way yall kicked me out in a middle of a ranked rainbow match to accept a terms and service on my ******* rep up game @Rainbow6Game @ubisoft I need my elo back
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Maurice Andrew (@ShubzyM) reportedindustry notes: • ubisoft servers went down hard; ubisoft connect + games like rainbow six siege and the division 2 hit with widespread login & connectivity issues all day. players flooded reddit and downdetector • ubisoft also confirming assassin’s creed black flag resynced reveal coming this week.
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Snipy2k4 (@Snipy2k4) reported@RelaxxDE @TheDivisionGame That's Ubisoft... what do you expect from a dying company? They just reset my account—which I've had for over 10 years—to zero, and support won't help. ... Ubisoft is broken