Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Meyenheim	Glitches	14 hours ago
New York City	Sign in	4 days ago
Guénange	Online Play	6 days ago
Chennai	Sign in	8 days ago
Craponne	Matchmaking	9 days ago
Berlin	Sign in	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cal 🏆 (@SpIinterCaI) reported 7 minutes ago

  @good6guy This is an industry-wide problem, especially with AAA's but Ubisoft is always at the scene of the crime.

• 
  Greg Fuhhels (@Greg_Fuhhels) reported 7 minutes ago

  @TruckLover1967 Bro Ubisoft connect is broken still the invites just disappear can u spam me

• 
  Obtuse Gnome (@OctaviusGilmour) reported 8 minutes ago

  @ChristinaTasty The Crew is an example of this. It was released on physical disc and is bricked after Ubisoft shut down all the servers. DRM and connecting to a server to work is the problem. A DRM free digital game can be put onto a disk or flash drive.

• 
  Baba Yaga (Léa) (@Baba_Yaga_Lea) reported 10 minutes ago

  @MattyDAvfc1874 I’m not working for Ubisoft anymore , so I cannot give you any infos on potential projects ;) but I’m sure that if you guys love this remake it will send a message!

• 
  Jeremy G. (@XeoMafia) reported 13 minutes ago

  @MazeAteThat @DOC_DARK1985 I believe this is a publisher issue. Ubisoft & Capcom are very hit or miss with their Xbox PC releases because I think Xbox is pushing them to support Play Anywhere at launch & obviously publishers don't want that.

• 
  IZZY💫 (@thatsso_izzy) reported 15 minutes ago

  @Ubisoft @UbisoftSupport okay im getting tired of losing elo when 3-4 of the randoms on my team keep leaving the game . Can yall please fix thatt

• 
  Roadside Pumpkin (@mrpanstyshmance) reported 17 minutes ago

  @Ubisoft Needs a quick fix (series x), cannot progress the story. First tailing mission to the plantation and he keeps jumping in the water. I’ve reloaded saves, shut the game down, and it keeps happening.

• 
  NoPulseGames (@NoPulseGamesYT) reported 21 minutes ago

  @rlw26__ @_MercR6 That's the issue with a player curated marketplace. This is Ubisoft telling people what these skins are ACTUALLY worth, because **** anyone who is trying to sell a weapon skin for $70-$120

• 
  L ō K i ツ (@Ayeoloki) reported 21 minutes ago

  @R6MOperations Can't play rank. You get kick out of the match. Voice chat keep bugging can't communicate with team. New update more bugs still have dsync, high ping hit registration nothing fix. What to accept from ubisoft 💩

• 
  HSA (@theshooter_44) reported 22 minutes ago

  @JaqubAjmal the problem is creative decisions are not been made by people who understand how game should but it made by excel expert from soap factory you know those accountant and research teams they made those bad creative are made by them for example repetitive quest in ubisoft games.

• 
  Rikki Tikki Tavi (@rikki87477) reported 22 minutes ago

  @hyxkkimxru I’m no Ubisoft shooter, but those reviews are genuinely petty. 30 fps cutscenes are still very common and I have no issue personally with them, and all though I don’t like the skin packs personally, there is only 3 of them and they are completely optional.

• 
  TeriTeriQc (@eckoboy3) reported 25 minutes ago

  @Dylongis @Pirat_Nation If you'd Actually read what i said, you'd see the "apparently" I don't own the game, nor do i support ubisoft, if anything i hope they crash and burn 🤷. Greed is greed nonetheless

• 
  Juett (@MrJuett) reported 25 minutes ago

  @BeAsTololo @Ubisoft Thanks @Ubisoft for ddos unlegit players. Finally there is some action against these ******* idiots Ps: Nikon du bist komplett Kacke

• 
  StrangerIX (@FeelsStrangeMan) reported 27 minutes ago

  @NikTek Nah, without those effects, it's just a jump. Fix it @Ubisoft @assassinscreed

• 
  JJ (@xKanteNx) reported 30 minutes ago

  @Twinwar @GameSpot Game Pass wanted to be the Netflix of video games and ran into the exact same problem Netflix did. A good value service got progressively warped with inflating "perceived value" to hike prices for crap like Ubisoft and Call of Duty that many customers did not want anyway.

• 
  ivan 🧖🏻‍♂️ (@Ivanman_18) reported 31 minutes ago

  @UbisoftSupport @UbisoftSupport I just purchased Ubisoft premium but when I go to download the game I get an error message saying invalid cd key. I’m not understanding why that it the payment went through and the subscription shows under my account. This is not just for black flag. Help please

• 
  Aaron Greenhouse (@TTVAaronfn03) reported 35 minutes ago

  @fettR6S If the cheating is so bad in seige how do games like valorsnt amd fortnite have hardly any cheaters I played the same cheater every dsy last week and hes still no band @Ubisoft fix your game you used to be worth billions no wonder your now worth 400 mill

• 
  Gazz (@Gazz_54) reported 35 minutes ago

  Assassin’s Creed Black Flag Resynced did something crazy on Steam. It already sold more copies than Skull and Bones has sold in its entire lifetime on the platform. We’re talking around 160k copies and roughly $8 million in revenue from pre-orders only, while Skull and Bones is sitting at an estimated 150k lifetime sales. Black Flag came out in 2013. They gave it a proper modern remake and people already showed up in huge numbers. Meanwhile, Ubisoft spent a decade and a ridiculous amount of money on Skull and Bones just so it could get completely destroyed by a 13 year old game getting a second chance. This is what happens when you deliver something people actually want and not a supposedly AAAA live-service pirate game.

• 
  Gang Green Duck (@GangGreenDuck) reported 36 minutes ago

  @flowgate65 @CultureCrave @moonlightdelia From everything I have seen in this you are confusing common sense with a specific copyright law…….the reasonable expectation comes from the English definition of the word "buy" …not the first sale doctrine. The lawsuit argued consumer fraud because Ubisoft marketed a temporary license using making it sound like permanent ownership. First sale is never mentioned because Ubisoft didn’t stop anyone from selling their discs….they just turned off the servers…which is a consumer protection issue.

• 
  Oath | Freshh 🔜CoD Champs 🔜Halo Fest (@Freshh) reported 36 minutes ago

  @Ubisoft @assassinscreed @UbisoftSupport I am having trouble going live from my xbox. It says "this game doesnt allow streaming" WHATS GOING ON?

• 
  Every Shade Of Grey Examined (@MKUltraLabel) reported 42 minutes ago

  If you're still buying Ubisoft games in 2026... YOU are part of the problem. Stop supporting companies that hate gamers and devs.

• 
  RKOtheTruth (@RKOtheTruth) reported 43 minutes ago

  @TakunHiwatari The Problem is the DRM. GOG is the only Digital Store that is DRM-Free this means users are allowed to download, copy, back up, and play their files on any compatible device without requiring internet activation or restrictive accounts. Sony, Xbox, Steam, Epic Games, Ubisoft etc can terminate games for any reasons, mainly due to limited licensing like what happened to purchased digital movies. Maybe if Sony allowed for some games if not all games to be DRM-Free by giving direct to download that is downloaded from the independent game launcher instead of just PSN Store than their would be less complaints.

• 
  the ISU Assassin (@theisuassassin) reported 44 minutes ago

  @No_One414 @ac_daily_news I agree with you, but the problem is that even when we criticize Ubisoft, they don't listen. MTX shouldn't be added to a single-player game.

• 
  Robert (he/him) (@robertjosephval) reported 46 minutes ago

  You can see an example of this glitch at 3:46 time stamp. A double assassination happens, but he only assassinates one guy. The other one just keels over by himself. @Ubisoft @UbisoftSupport @assassinscreed

• 
  DeathlessCrow (@DeathlessCrow) reported 47 minutes ago

  HEY **** *** UBISOFT THERES ABSOLUTELY NO ******* REASON WHY THE AI SHOULD CLEAR HALF OF MY ******* CHIPS IN 3 ******* MOVES IN FANORONA, ******* FIX IT BC IM GENUINELY ABOUT TO ******* COMMIT @Ubisoft

• 
  Agent_Dell (@Agent_Dell) reported 49 minutes ago

  @Colteastwood I 💯 agree with you Colt,we don't need to be paying too much for services such as Fortnite crew since I cant stand that game anyway,nowif they did something like add $2 more per service like Ubisoft and EAPlay,like let us customize and choose what we wanna pay for so having more options could be a viable way for us to enjoy other games,plus having free online at this point would be a game changer 💯

• 
  Erdem Atıcı (@2paclypsenow) reported 54 minutes ago

  @SynthPotato Bro, those new non motion captured scenes are never should be in the game at all, I hope you will mention it in your Review, we should not let Ubisoft get away with that problem.

• 
  Ali Hussien (@AliHAlHilo) reported 54 minutes ago

  @UbisoftSupport I can't log in to any Ubisoft service I'm know my email and password It always says error try again later Or ot says "You're blocked from logging in due to repeated failed attempts. Please come back later". From one try My friend has the same issue We live in Iraq

• 
  sunix (@ohsunix) reported 58 minutes ago

  @Ubisoft lets fix the “license processing” for watch dogs maybe?

• 
  Man (@ManChatsS) reported 58 minutes ago

  @GameOverThirty @synaesthesiajp There is no product without the consumers. Why argue with consumers? Look at the amount of companies failing because of this exact behavior. Look at ubisoft. It's just failing as a system. Design and release a game in budget. Don't rely on live service.