Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (17%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (4%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colombes
|
Matchmaking | 11 hours ago |
|
Mantes-la-Jolie
|
Online Play | 2 days ago |
|
Mulhouse
|
Sign in | 4 days ago |
 Brussels
|
Sign in | 5 days ago |
 Amane Aït Oussa
|
Sign in | 6 days ago |
|
Lorient
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mentor Shinobi (@TomiShinobi) reported@Ubisoft , Please fix the warehouses on Xbox... The keys to the warehouses are all sorts of broken. Tortuga: key is visible in Observe mode, but can't pick it up even tho I can see it is there. Black Island: it's no where, like it just doesn't exist at all.
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Ajay77 (@IdekFr0101) reported@Rainbow6Game To anyone who sees this, if you have an Elite series 2 controller on Xbox turn it off and connect an original Xbox controller, switch back to console lobbies and then reconnect the elite series 2 controller. @Ubisoft @Rainbow6Game where ******** is the fix bro? 2 days now
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Timeflaire (@Timeflaire) reportedUbisoft should remake Assassin's Creed 2 next, and fix these ****** *** controls.
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Josh (@JoshM574) reportedData like this doesn't paint a great picture, however whilst AC BF Resynced launched that week, Ubisoft no longer reports sales data to Circana. So I suspect that'd have far more than 10K. Ultimately tho idc about data, a choice going away with a broken digital ecosystem is bad.
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AP on 𝕏 (@AntiPar2ival) reportedXbox Game Pass Plus @ $17.99: Everything in the base tier, plus: First-party games arrive after 6 months Your choice of one extra service (EA Play, Ubisoft+, ad-supported Netflix, Paramount+, Peacock, Apple TV+, or GTA+) A better value for players who want more.
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Paresseux Reaper (@reece_reaper) reported@Swurv__ This is the type of comment that is told to companies like Nintendo, ea, Ubisoft, and 2k, “just ignore the flaws and problems and put out the same game every year don’t worry about the *under appreciated* gamers who don’t want a copy and paste! Just ignore them and keep doing it”
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Keaten (@Keaten88_2) reported@MKobokerz @cnnp16 @Black_D_Gamer1 They absolutely can afford it. The issue is usually data speeds, as an Ubisoft engineer mentioned about Star Wars Outlaws. The cartridge tech is fast enough for a lot of games to be read off of, but not all. Other situations are just publishers like NISA or Sega being cheap.
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Calico Eric (@CalicoEricjxqr) reported@Ubisoft How about you fix the games you have instead of releasing **** and outing emblems out in a game that no one is going to ******* use. OR pay attention to a game that’s been out for 10 years but for some reason has still had the same issues since launch. Just a thought
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The Drunken Quarian (@DrunkenQuarian) reportedGood! And it should expand to publishers like Activision, Ubisoft, and Bethesda who keep releasing physical games that are broken or nothing but licenses with no actual data on the disc. This **** should have been called out nearly a decade ago, and better late than never.
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Timo (@TimoTweetss) reported@Abhiraj_Singh17 I had odyssey preordered, I played it on release because of how much I loved origins, now the first 20% barely had any gating, it was okay, but it slowly started having 2-3 level gaps between each mission that genuinely took me ~2 hours to get to the “recommended level” now keep in mind this was on release, after getting called out on it, Ubisoft patched the issues, making leveling WAY faster, but I have already rolled credits by then, the release period is arguably the most important, and the level gating really left a sour taste in my mouth. now while i definitely get the point of “engaging with the world and do side quests” - assassins creed as a franchise has always allowed you to rush through the main story (which I loved, since it keeps the pacing great) ; but with origins, the level gating was introduced and eventually odyssey took to the MAX (at least on release, haven’t touched it since 2018) now I know I hate on this game quite a lot lmao, but I thought I’d clarify my thoughts because it’s not senseless hate, I genuinely wanted to love this game, but man…
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Foopah Destroyer (@FoophaD) reportedThat update Ubisoft put out today did not fix the issue with DLSS improperly upsampling the resolution with balanced and performance. Its still 80% resolution scale
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Chris Halici (@ChrisHalici) reported@Ubisoft @UbisoftSupport I’m begging for some assistance with Support Ticket 26341348 . It’s almost been a week, and I just need a quick and simple resolution. I don’t know who else to communicate to in order to address this issue. Thanks
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Pause (@PauseMidnight) reported@HazzadorGamin @Ubisoft The issue with Ubisoft is they can't make a passionate project they gotta put so many cosmetics and virtual currency in those games and still charge full price and make the grind harder so they can sell extra stuff They never learn.
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James Jay 🇿🇦 🤝 🇬🇧 (@Jacquesdrums1) reported@Ubisoft This new update sucks! Loot not picked up, enemies not responding to your whistle, harpoon quests not loading, trophies not dropping. Fix this!!!
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Damien O'Brien (@DamienMagician) reportedHi @UbisoftSupport every time I go to play blackflag on my PC it’s making me reset my Ubisoft password each time 😭😭😩😩 how can I fix this
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Renee 白蕾倪🪭🦊 (@ReneeBai_VT) reported@GoldeyTheFox Second time playing the game and I’ve already broken the game 3 times 💀 at this point feels like I’m stress testing Ubisoft servers lmaooo
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James Jay 🇿🇦 🤝 🇬🇧 (@Jacquesdrums1) reported@Ubisoft This new update sucks! Loot not picked up, enemies not responding to your whistle, harpoon quests not loading, trophies not dropping. Fix this!!!
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G2 Shattawax (@shattawax710) reported@Ubisoft Fix R6 marketplace , oh and the game while you’re at it
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Hamza (@alcatrazjail) reported@Ubisoft Please fix the streaming stutter in Assassin’s Creed Black Flag Resynced on PC. The game freezes for a moment while loading cities and NPCs. I’m playing on an Intel Core i7 + RTX 5070 Ti, and many PC players are reporting the same issue. There’s still no real fix.
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Shane (@CheezItJunkie91) reportedHey @Ubisoft what's the point of paying for Ubisoft+ Premium if the new games are unplayable and broken?
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Nadaluffy (@NadzazRey) reported@EASFCDirect along with Ubisoft, the worst ******* gaming companies in the world. Fix your **** up
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Zee13Sikkalo (@Zee13S) reported@Ubisoft Can you guys fix this. The black from the original was my favorite, now it no longer stands out.
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Calico Eric (@CalicoEricjxqr) reported@Ubisoft How about you fix the character that are already in the game? Just a thought. Same 40k players for 10 years is wild. I got one tapped while being Juren from a Nobushi that had her bleed feat and spammed her trackabke zone. How about fix that?
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Kołdrian (@ten_na_chmurce) reportedBlack Flag Resynced’s First Major Patch Might Save My Playthrough Assassin’s Creed Black Flag Resynced is receiving Title Update 1.0.4 today, July 16, and it looks like a genuinely important first patch rather than a collection of tiny cosmetic fixes. The update is scheduled for 14:00 UTC, and several of its changes address problems that could seriously disrupt a playthrough. Cutscenes should finally be free from the 30 FPS lock One of the biggest PC fixes concerns cutscenes being locked to 30 FPS when the graphics settings were set to “Custom.” This was particularly noticeable when the rest of the game was running at a much higher framerate, making every transition into a cinematic feel unnecessarily jarring. Ubisoft is also promising general improvements to performance and stability, fixes for lighting problems inside buildings and caves, and corrections to several graphical and character-clipping issues. The Other Brother should no longer break This is the most important fix for me personally. Ubisoft has corrected an issue in “The Other Brother” that allowed Upton to be assassinated too early. I encountered a problem with this brothers’ quest myself and could not complete it properly. I will finally be able to return to the game on Monday, so I am hoping the update repairs my current quest state and that I will not have to reload an older save or repeat a large section of the game. The patch also fixes progression blockers in several other quests, including “The Observatory,” “A Governor No Longer,” “Rift: Wayward Desires,” and a conflict that prevented “Imagine My Surprise” and “The Commander’s Ruse” from being completed at the same time. Losing the Jackdaw was apparently possible Another particularly serious bug could cause the Jackdaw to disappear after upgrading it while docked, leaving the player without their ship. Considering how central the Jackdaw is to exploration and progression, this was far more than a minor visual problem. There are also fixes for players clipping into a ship’s hull while swimming, becoming stuck while transitioning from harpooning to boarding, and being unable to dodge a humpback whale’s fatal tail attack. Save files, fast travel and missing map icons The update addresses multiple save and load issues, which may be the most important category of fixes even if Ubisoft has not described every individual case. Various fast-travel problems have also been corrected, while location activity icons should no longer disappear from the map after restarting the game. Players should also be less likely to reach unintended areas or become trapped behind Animus walls. Weather and world improvements Fog should now actually appear, while the weather system has been rebalanced to produce a larger proportion of sunshine and clear skies. Floating bushes have been grounded, and several problems involving Animus walls, indoor lighting and inaccessible locations have been fixed. The update also removes the accidental double jump that could occur with Advanced Parkour enabled. Fun while it lasted, perhaps, but probably not the kind of pirate ability Ubisoft intended Edward to possess. There are plenty of smaller audio, animation, localization and interface corrections as well. Overall, this looks like a substantial first update focused on real progression and technical problems. I am especially relieved about “The Other Brother.” I already ran into that broken quest, so when I return to Black Flag Resynced on Monday, I will find out whether the patch can rescue my current save or whether I still need to sail backwards through time.
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BLSR (@xshblaser) reported@FabiannMorgan lmao people having problems on their own and blaming Ubisoft or the game
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Sweatopod (@Sweatopod) reportedThey finally adding a Tonfa character and I can’t remember my login to ****** Ubisoft Connect so I'll never be able to log in again i hate it
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Neku Eugeo (@n_gineering) reported@LegendaryYOBY Ubisoft is it's own catalog, same with GTA, and EA play. PS isn't day and date it's like 2-3+ year old games Xbox cannot keep putting their first party games day and date on the service
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Piotr Malczyk (@b0urne_) reported@Ubisoft @UbisoftSupport @Rainbow6Game Game files integrity check doesn't see any issues.
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Xythiera (@Xythiera) reported@OtakuNokt @TheoBeantjb @JakeSucky Its not a claim thats what they did . Ubisoft still trys to crash there company hard with it . Its not as if its soemthing they hide its litterly take a existing name and just replace everything with poltical messeging over makeing a good game.
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Your Name Here (@HahaFunnyDoggo) reported@LeeorV @TheKingerdYT First, just because it's not online dependent on consoles, doesn't make it a good product, that's stupid. This release has so many issues I don't even know where to start. Only someone truly ignorant would even put "Ubisoft" and "good behavior" in the same sentence at this point.