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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (64%)
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Online Play (19%)
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Game Crash (8%)
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Glitches (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vizille |
Glitches | |
 Cape Town |
Sign in | |
| Saultain |
Sign in | |
| Lyon |
Sign in | |
| Johannesburg |
Sign in | |
 Milton Keynes |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Archaic Wolf
(@ArchaicWolf) reported
@virginmedia Various different speed tests and the main concern is every medium I use doesn't go beyond 20 - 30MB/s. Steam, Xbxsx, Ubisoft, PC Gamepass. It doesn't matter who I'm downloading from. Your atrocious customer service is why I never bothered calling again.
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iggyk
(@iggyroko) reported
@Jdiggs13icloud1 @Rainbow6Game I played 2 matches yesterday and it crashed, same error message u posted, Ubisoft fix it
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HC
(@deniedzz) reported
@TheGodlyNoob @Rainbow6Game They don't fix ****, Ubisoft connect has been broken for a whole season forcing people to restart multiple times and still not fixed
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Dr Sindri Ragnvaldsson, Thegn of Jorvik
(@SindriOfJorvik) reported
In another stunning and user-friendly move, Ubisoft has pushed out a patch for Rocksmith 2014 'to fix issues' that has conveniently broken most of the game's functionality (particularly CDLCs) just in time for the launch of their paid subscription Rocksmith+ service.
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Drew
(@NotSid) reported
@UbisoftSupport Hey @UbisoftSupport, me again. AC4BF and Xbox Series X again, too. So, I can't seem to log on to the ubisoft servers in game, locking me out of Kenway's Fleet and UPlay rewards. I see through searches that many others have the same issue. Is there a workaround?
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Turbo-Revvin' Young Punk
(@TheeRossHendrix) reported
@Ubisoft, fix your games. Seriously, I would have more fun with Ghost Recon Wildlands, if connecting to play with my friends took less than fuve minutes, and didn't require closing the game and restarting it.
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Starkiller_1710
(@Starkiller_1710) reported
@Ubisoft Please fix the assassins creed unity co-op connection erro been 8 months we have beem asking long enough plesde
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Zachary Stonebarger
(@The812Dad) reported
@bruzewanye @GoogleStadia I mean they just got Saints Row so I'm happy about that. I could honestly care less about Mirage. If it comes to Stadia that's great if not oh well. The major issue here is Ubisoft just pissed off a bunch of people by not including it to stadia.
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no worries.
(@worrjes) reported
fix y’all’s game @Ubisoft R6 keeps dashboarding smh
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Lucas BRUN
(@_deathfights_) reported
@XboxSupport Hello I installed Assassins Creed Origins but this one crashes when it tries to save after the Ubisoft logo. So impossible to launch the game. I tried the launch disconnected from the Xbox Live network but still the same problem. I also cleared the console cache.
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❌K I N G❌
(@thismightbemax) reported
@ForHonorGame @Ubisoft @UbisoftSupport complete horse **** that I step away from my controller for 30 seconds and get kicked “due to inactivity” and then a 15 min penalty? Fix that. A warning the first time and then the penalty.
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TrexLight
(@ThisisTrex) reported
@XtinaNinja @XboxGamePassPC i honestly dont know what the issue is but I opened my Ubisoft Connect and Odyssey was already in my library. Not sure if that was from when I was Ubisoft+ or what but I guess it just wouldnt launch the install from the Xbox App. Well either way its installing thankfully
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$criptoejesus.wallet 🪙 (MINT LIVE)
(@CripToeJesus420) reported
The problem was AAA game studios saw the splash (money) that Free-2-Play titles were making and decided to (copy pasta) make us BUY the GAME and the stuff IN the GAME. This is why EA, Ubisoft, 343 ect... Get in **** for all the time. Micro-transactions. 3/
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Mark Coakley
(@MarkCoakley5) reported
Hey @Ubisoft @assassinscreed fix AC Syndicate on the ps5. Literally every other AC runs fine. 60 fps boost or something.
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Milan
(@ArdencyR6) reported
@Hami_r6 Sounds like a hami dot adept problem, Ubisoft goat
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Павел
(@artmanpasha666) reported
@assassinscreed Ubisoft, please fix the shadow flickering issue in Assassin's Creed Syndicate. All fans of this game have been waiting for this update for a long time
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Ramtin Ra
(@ramtinarabshah1) reported
@Ubisoft Watch dogs legion crash all time
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grant brewington
(@Masterkairi) reported
@UbisoftSupport I believe that's the issue or it's the other way around and that my microsoft/xbox profile still has an old Ubisoft account that I need removed and I know the email address for it but I have no access to it
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Dragon of Darkness 🏳️🌈
(@Ms_Anon_Ymous) reported
@D_W_Pearce I think the problem may be Ubisoft/Origin and their wish to make money with a four year old game yet not taking proper care of it. Origin is apparently doing something but there's no loading screen, info or anything. Tried 'play offline', didn't work 😡
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J
(@yesits22inches) reported
@SolarDharma @XboxGamePass EA games arent actually on gamepass, they are on EA Play which is a seperate subscription service. As for ubisoft, you need to have the ubisoft club thing to be able to play any of their games.
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Elon Musk Slander Account
(@mightygodking) reported
AC: FREEDOM CRY: DLC turned into a standalone game II, more freeing slaves, except with the AC4 engine - pretty damn decent AC: UNITY: storyline isn't bad, but the released game was just broken and also heralded Ubisoft going more and more for "collect all the eggs!" gameplay
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Jaden the Jadenator
(@duhitsjaden) reported
@Ubisoft Fix missing footsteps on console siege how is someone running and all the noises are not there
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Павел
(@artmanpasha666) reported
Ubisoft, please fix the shadow flickering issue in Assassin's Creed Syndicate. All fans of this game have been waiting for this update for a long time
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Rabauke
(@Coepenicker1988) reported
@TheGodlyNoob @Rainbow6Game The game is on PC complete gabage. Mostly ****** up is for me the Ubisoft Client, on every Day i have to login again.
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Drew
(@NotSid) reported
@UbisoftSupport I stumbled on a fix and it seems to have worked: I reduced my friend list to below 50 people, and I was able to log into Ubisoft servers in game without a hitch. Kenway's Fleet and DLCs all available. This was on Xbox, can't speak to other platforms.
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Priev
(@ghettoscumpy) reported
@Ubisoft @Rainbow6Game Please fix your ******* game i almost got a 24hr ban from these stupid game crashes.
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Павел
(@artmanpasha666) reported
@assassinscreed Ubisoft, please fix the shadow flickering issue in Assassin's Creed Syndicate. All fans of this game have been waiting for this update for a long time
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Lewrian
(@lewrian) reported
@TheReaIInsider The release date was never really a factor, it's the price. They ought to make this a free to play service imo to give it it's best chance at thriving. Or at least a PS+/GP game. I don't know what Ubisoft expect really. But oh well.
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Starkiller_1710
(@Starkiller_1710) reported
@Ubisoft Please fix the assassins creed unity co-op connection error been 8 months we have been asking long enough please
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Drew
(@NotSid) reported
@UbisoftSupport I stumbled on a fix and it seems to have worked: I reduced my friend list to below 50 people, and I was able to log into Ubisoft servers in game without a hitch. Kenway's Fleet and DLCs all available. This was on Xbox, can't speak to other platforms.