Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/07/2026 12:45

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (52%)

    Sign in (52%)

  2. Online Play (22%)

    Online Play (22%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainSan Martín de la Vega Game Crash
FranceReims Sign in
ItalyLucca Sign in
FranceChalon-sur-Saône Sign in
BelgiumGembloux Glitches
FranceAchicourt Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DARKSOULOCLA jarda hála (@DARKSOULOCLA) reported

    @GameSpot Assasins Creed was exhausted 7 years ago. Ubisoft lack of people in management with clear vision is Ubisoft main problem. Their games is like: "AH WHATEVER".

  • GrantRencourt Grant (@GrantRencourt) reported

    One of my issues with launchers on PC isn't just how many of them there are..it's that they are so buggy and often don't run properly. Ubisoft Connect has stopped tracking my play time in AC: Origins and closes the launcher on exiting a game despite being set to minimise only.

  • Maldrick_ Maldrick (@Maldrick_) reported

    @xInvAsian @assassinscreed @Ubisoft I think that was the intention but they jumped to the new one after the problems with Unity and Syndicate. Which sucks, because they are peak AC, imo. Would be interested to hearing a definitive answer to this, also.

  • NeroDeSade23 Nero (@NeroDeSade23) reported

    @UbisoftSupport Error ubisoft connect not the wd2 . Because 4 days ago , i bought the crew 2 and its says connection lost too

  • BzibziBebo Pop'S 🕊🇫🇷 (@BzibziBebo) reported

    My problem with #skullandbones is that it's a perfect case of bad communication. People loved AC4. That's true. When Unity and Syndicate came out, people were shitting on them so much that statements as "We MISS the ship fights!!", were taken way too seriously by Ubisoft 1/...

  • Pastafari4 The Illustrious Horatio Horndog (@Pastafari4) reported

    @CrowdDemon Obama Presents: Farcry Unlimited, a live-service by Ubisoft

  • AudiosNighttime NightTime (@AudiosNighttime) reported

    @UbisoftSupport I verified my files, I backed up my game, I reinstalled ubisoft connect, I deleted my cache. I sent my receipt and my files. I did my txt log in and crash info. I've given all i can. Just reset my uno and let me play it. It says I nerd to bind my products on uno

  • CaramelKaiteki Caramel Kaiteki🍮 | Vtuber | ART GIVEAWAY PINNED (@CaramelKaiteki) reported

    @broken_foreword @THE_DBobs Also, busy work ≠ content. A lot of games (not saying Xenoblade 3 specifically) have the Ubisoft problem, where they have a huge world with a "ton of content", but in terms of actual content it's very little, and is moreso just busywork to pretend the game is long.

  • Xansforsalee Xans (@Xansforsalee) reported

    @Ubisoft can y’all fix the damn connection issues with wild lands already ? Like come on

  • johnsrt8 john_srt (@johnsrt8) reported

    @OfficialXboxU It's a new release. Yes it's a remake but it's built using TLOU2 assets so it's going to have bugs at launch. Did we just suddenly forget all the major bugs that halo infinite & FH5 had? Hell forza still has major pop in issues. ****, go look up Ubisoft games at launch lol

  • Jesusmdiaz200 Jesusmdiaz (@Jesusmdiaz200) reported

    @Ubisoft @Ubisoft umm there’s an error when trying to play the trail???

  • Ruktou14 Ruk (@Ruktou14) reported

    @UbisoftSupport It will disconnect either myself or my son as soon as the game tries to load a level saying the connection to the server has been lost. It's only ubisoft games that do this. We are both on Xbox consoles in different rooms, one of us on wifi and another wired directly.

  • Ruktou14 Ruk (@Ruktou14) reported

    @UbisoftSupport Both have their own names. The nighthawk router isn't the issue. Both have open nat types. Looking on Google this is an ubisoft issue. We can boot up something like multiversus or battlefield and play together with no issues whatsoever. Others report the same thjng.

  • Cyberpunk2121 Ben de la Courte #gaming (@Cyberpunk2121) reported

    @AvidExpertGamin @FighterFPS And EA has a bad reputation for 10 years now. Ubisoft, Activision Blizzard, Take Two, etc. make billions with broken unfinished games and a bad reputation. CD Projekt Red knows that and Lied, released Cyberpunk broken and unfinished.

  • theazsportsguy AZ Sports Guy (@theazsportsguy) reported

    The fact that Wrath of the Druids has been out for more than a year and @Ubisoft can't manage to fix the Balor boss fight is just comical.

  • Locksticles Daniel Lockens (@Locksticles) reported

    @BrianJo78940026 @JeremyCorbell I drew an example recently between the leak of the new Assassin's Creed. Screenshots hit the web, so Ubisoft was forced to announce/reveal it. The UFO/UAP issue already has it's claws dug into Congress. Regardless of what evidence leaks, theres no stopping this freight train now

  • Xtremeience Xtremeience (@Xtremeience) reported

    I hope Xbox improves on game pass because it hasn't been great lately and I don't see it happening until Ubisoft+ & Activision games hit the service but even then I suspect the price to go up once those are added This is also why I've gone back to random games lately

  • YToiletpaper yeyup (@YToiletpaper) reported

    @UbisoftSupport Please help me on Watch_Dogs @UbisoftSupport I just got the game and want to play it really badly but I can't cause of the text error. My Ubisoft name is yungtoilet69 and I'm on PC.

  • badgoodpod The Bad Gamer Good Gamer Podcast (@badgoodpod) reported

    Today is not just about Ubisoft's Assassins creed making news but Microsoft has done bad cuz dev issues?!🤔 Also the PS5 has gone on a diet again! Slimming down in weight, but where does that leave performance?! Tune into our latest ep🎧 #AssassinsCreed #Mirage #HaloInfinite

  • alifcahagas alif (@alifcahagas) reported

    @Ndoo1701 @growtopiagame @Ubisoft Honestly I know of a legit hacker #Spey_tech instagram, he’s highly recommended to help fix this. I suggest you check him out

  • NeroDeSade23 Nero (@NeroDeSade23) reported

    @UbisoftSupport Error ubisoft connect not the wd2

  • StInformation0 St. Information (@StInformation0) reported

    Ubisoft has such a huge issue making stories and strong protagonists especially when considering the Far Cry games.

  • Keal8John John Keal (@Keal8John) reported

    @Ubisoft need to fix the bug in Assassins Creed valhalla the Balor issue. Can't even defeat him he keeps getting up and etc etc. I'm on xbox series x and this is annoying

  • arcticstigma Arctic the Doodle Noodle (@arcticstigma) reported

    @Raonidbg @axl99 @GameAnim Almost 10 years at this point. It was just after all that "no face glitch" nonsense. Also Ubisoft....lol

  • XXXelpabloXXX El Pablo (@XXXelpabloXXX) reported

    @assassinscreed Please @Ubisoft fix AC unity SERVERS!!!

  • Svcros1 Svcros (@Svcros1) reported

    @NVIDIAGFN launching ubisoft games doesn't work it promts u to sign in but u can't even presenta the login button.

  • ShahoriyarA Mohammed Shahoriyar Ahmed (@ShahoriyarA) reported

    @VGC_News A.I will definitely replace these but human staff will still require to check the errors. Ubisoft back in 2021 told of a similar QA testing where a bot run over each square meter of the map and terrain.

  • Mclovin_355 Sigma Life (@Mclovin_355) reported

    @Ubisoft @Rainbow6Game pls fix ur servers

  • Fxgged1 fxgzeus (@Fxgged1) reported

    @Ubisoft fix ur game bro pls I beg you

  • J2DaPBrains JPBrains (@J2DaPBrains) reported

    @Ubisoft You pieces of **** are literally the worst game company out there, every single one of your party games is ******* broken and you've done NOTHING about it, and yet yer still charging money for them. You absolutely disgusting **** flavored subhuman cockroaches @UbisoftSupport