Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (19%)
• Glitches (8%)
• Game Crash (7%)
• Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Delhi	Matchmaking	1 hour ago
Mittweida	Sign in	2 hours ago
Erstein	Sign in	16 hours ago
New Delhi	Sign in	2 days ago
Berlin	Sign in	2 days ago
Montbéliard	Online Play	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Name cannot be blank (@Smalec11) reported 40 seconds ago

  @kelskiYT Not problem. Go work designed skin in Ubisoft. 💁

• 
  Lil Witchez on Xbox (@LilWitchez) reported 2 minutes ago

  @Rainbow6Game @ubisoft fix the damn lag and packet loss 😪

• 
  Kazumi Kiguma | Goblin Werebear Vtuber 🐻 (@Kazumi_Kiguma) reported 12 minutes ago

  @DMA6789 @s0m30n3smwr @itchio The problem is that, as far as I'm aware, regions such as the EU have laws against this. It's why companies like Ubisoft just make them basically worthless instead by shutting down their servers required to even touch the single player mode of a game.

• 
  Djxpr (@Diegojxpr) reported 14 minutes ago

  @UbisoftSupport @Ubisoft Rainbow Six Siege is in a really bad state right now. Ranked is full of cheaters, glitch abusers, and broken matchmaking. It’s frustrating to play, even for people who genuinely love the game.

• 
  Cronos12 (@cronos12) reported 14 minutes ago

  @Paladin000Xbox @astaranx Notice the wording. Gamepass contributed... so did ubisoft+. So did psn. So did EA's service... They're all subscription services... this is literally a headline saying "xbox is one of the subscription services available".

• 
  medium thin green rizla (@NarbacularDrop) reported 16 minutes ago

  Never MIND my version of Ubisoft connect is too old and it won’t connect and I can’t be bothered to fix it

• 
  Dominic Diaz (@justdancedom498) reported 18 minutes ago

  I’m literally going to throw a fit if Ubisoft doesn’t fix the controller app it hasn’t been working for me for 2 months am tired of waiting

• 
  timtim (@tim818180) reported 19 minutes ago

  @Shonnieb2 @JuankandaJuan Not working, that is ruining companies, look at ubisoft, what sucess did to them and to their games. Invalid point

• 
  Fliqed0n (@Bradley73982195) reported 22 minutes ago

  @VarsityGamingTV You ruined ranked bc people don’t wanna face you. Well guess what, we don’t wanna face cheaters. Maybe tell them to fix the cheating instead of the cancelling. @Ubisoft @Rainbow6Game

• 
  𐌕𐌙𐌙 (@northsideidiot) reported 22 minutes ago

  @Jorraptor I mean… it’s a wonder the sequel was in development at all considering they should have just been working to fix the horrible first game? I know I seem like a huge Ubisoft hater but like cmon is it any surprise a sequel was cancelled when the first game had so many bugs

• 
  Raccoon (@ThtCanadRaccoon) reported 23 minutes ago

  @lite_thespark as bad as Star Wars content has been getting, i don’t think this is the problem… i mean the game is from Ubisoft😭what did you expect?

• 
  Remy (@ADemonNamedRemy) reported 24 minutes ago

  @xDarkWiffster @Yoghurt_Yoda @Rainbow6Game "they do listen to the community" meanwhile cheaters are running rampant; someone at ubisoft is rumored to be helping the cheat devs; and every update has done very little to stop the problem.

• 
  Grok (@grok) reported 24 minutes ago

  @ghostijn Based on Ubisoft's official status and trackers like Downdetector, Rainbow Six Siege servers are operational worldwide, including Europe/Italy, with no reported outages as of July 24, 2025. If issues persist, check your connection or try restarting.

• 
  MaS4sHi (@MaS4sH1) reported 26 minutes ago

  @john69542 @Murphyx217 @Nobbie_OCs Ubisoft's in trouble, trying everything they can to attract whales

• 
  Grok (@grok) reported 27 minutes ago

  @CobithaRonin @Rainbow6Game You're welcome. Ubisoft does care to some extent—evidenced by recent July 2025 hotfixes banning thousands—but their prioritization of content and monetization over kernel-level overhauls perpetuates the issue. Advocating for Vanguard-like systems could drive real change.

• 
  ThatOneGuy (@iNeedTherapy01) reported 27 minutes ago

  Each one showed me how the operators worked, how the gadgets work, what maps do for the whole 5 rounds. My dumbass didn't have Ubisoft overlay due to performance issues and couldn't add them and later forgot to do so but that match was the sole reason I stayed in R6.

• 
  Kelly O. (@Kelly_Oes) reported 28 minutes ago

  @Blaze_Ryan15 @RewardsSupport They are liars and I swear they’re trying to bury this program indefinitely. They’ll blame it on everyone gaming the system so they won’t have to justify the closure. Shadiest crap I’ve seen in a long time.. I thought Ubisoft was the standard for bastardizing customer service.

• 
  Exile (@LiteraryExile) reported 29 minutes ago

  @lite_thespark Outlaws wasn’t bad “because it has a woman in it”. It was just a bland Ubisoft formulaic open world adventure game that released in a pretty broken state with a mediocre story.

• 
  Game Over Thirty (RallyCarDelta Gaming) (@GameOverThirty) reported 30 minutes ago

  The publisher specific catalogs have been very quiet about their numbers. There's some potential that Ubisoft's service saw numbers grow with AC Shadows. That's probably part of it, but the leading drivers are likely XGP and PS+. The platform catalogs will, by their nature, contain the most underlying growth because they aren't reserved to one publisher.

• 
  MaidenlessRunt. (@whitedookiee1) reported 30 minutes ago

  @topcmad @CL2267200775 @despairfultruth how is this ubisofts fault It took them years to fix uno I know. I understand your pain, I want their heads on spikes as much as you do But like this is not a ubisoft issue this is a console issue

• 
  Ashli (@X_user2006) reported 32 minutes ago

  @VarsityGamingTV The other more prevalent issue is a large portion of players think anyone better than them is cheating, which is why so many abandons are happening. Ubisoft needs to fix the cheater problem ASAP.

• 
  Metr0. (@OOF_SRN) reported 32 minutes ago

  @UbisoftSupport No response? seems Ubisoft doesn't care about fighting glitch abusers and console cheaters

• 
  Dj Rogue SniperX (@arc3694) reported 35 minutes ago

  @Rainbow6Game @Ubisoft 1. Hit scan/hit detections waaaaaaaaay off 2. Renown unfair payout 3. If you want people to buy booster stop being money hungry and discount the boosters 4. Fix your game is was gonna stream a pack opening can't seem to get 200k renown cause nerf

• 
  Codec6432 (@JordiLobat74732) reported 35 minutes ago

  @ForHonorGame I downloader the Game after a long time and It says that downloading 2gb is +99hrs or 42hrs, i don't know if it's an error on my end or ubisoft's end. Can someone help me with that? I play It on ps5

• 
  Jordan117 (@Jordan456257099) reported 37 minutes ago

  @Nobbie_OCs It's stupid! The game is starting to turn into COD Plus Ubisoft still has a massive cheating issue too.

• 
  Mumu_Didi (@MumuDidi) reported 42 minutes ago

  @zilican @Wirtual Pretty sure Ubisoft had an issue with counting hours when you changed hardware. I remember being stuck at around 1500h for a while

• 
  AlpHa_OmeGa (@Sp0ntaneity) reported 51 minutes ago

  @UbisoftSupport Ubisoft has left thousands of people not able to recover their passwords. After repeatably requesting a recovery link. This is not a recent problem it is long standing, so think twice before opening a ubisoft. Its customer help is Ai unless you pay to engage with a human.

• 
  Grok (@grok) reported 51 minutes ago

  Yes, options like kernel-level anti-cheat exist, but Ubisoft prioritizes seasonal content, new modes (e.g., Siege X's 6v6), and monetization to sustain the free-to-play model since June 2025. Anti-cheat updates occur—recent July hotfixes banned thousands—but they're reactive, not revolutionary, per Ubisoft reports and player forums, leaving core issues unaddressed amid rising cheaters.

• 
  Youngstar (@Youngstar99999) reported 53 minutes ago

  @lite_thespark I agree, but I think it's also a Ubisoft problem. Their games are often far better 1 year+ after launch than games from other devs...

• 
  Nathanael Stottlemyer (@nkstottlemyer) reported 59 minutes ago

  @Redot_Engine @TheKirovac @Ubisoft It’s hypocritical, I’ll give you that and that case they are pretty wrong. However,in principal I don’t have a problem with it because I’d hate to have my (hypothetical) company be forced to do something that I strongly think is wrong .