Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/13/2026 17:00

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
FranceReims Sign in
ItalyLucca Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SwaggboyXd blakeis_notcool18 (@SwaggboyXd) reported

    @Ubisoft the paring codes are not working for just dance

  • NJHylian Nathan Hill (@NJHylian) reported

    @MldGhost I'd rather eat unwiped *** ubisoft are a company that's digging its own whole further and further yet they act like they aren't problematic or causing severe issues with their games.

  • RBowser6969 rob_bowser6969 (@RBowser6969) reported

    @Charalanahzard The irony of it all is you still supported the latest Call of Duty game after all the harassment issues at Activision/Blizzard You even mentioned AC Valhalla after the **** that went down at Ubisoft But HP is where you draw your trending woke line? Lmao

  • kalmusagi Tactical Mess (@kalmusagi) reported

    Ugh UBISOFT FIX YOUR GAME Its been a week! Server Error everytime

  • Soldier17318 Soldier_17318 (@Soldier17318) reported

    your servers are really a mess. just pretend you want to fix the problem! you are incompetent and earn money. you must be ashamed!! @Ubisoft @PlayStation @UbisoftItalia #fixthebug

  • WPanda76 Just a Panda (@WPanda76) reported

    @Poems_Future between this, the "NEW" leak for Ubisoft plus service that 4 years old and his Dragon Age story. He's facebook "I read a headline now I'm an expert on this thing I just head about" guy. This new "vlog style authentic react not a drama stream" channel is going to be fun.

  • Mickwu6226 Mick Ericcasso Seydoux Windsor (@Mickwu6226) reported

    @Rainbow6Game Why can’t just you fix the god damn server, latency jitter packet loss, even sudden fps drop, nice job Ubisoft

  • A7med101_ Ahmed 🇦🇪 (@A7med101_) reported

    @UbisoftSupport @Rainbow6Game I’m trying to recover my email address through the Ubisoft help website and it says “ chat is currently unavailable”. It’s been a while please fix it

  • kayjune_ Kay (@kayjune_) reported

    @WolfOfDarknesss This should be clarified: Ubisoft+ is not coming to GamePass, nor is it coming to PlayStation Plus. Ubisoft+ is going to be it’s own service on both PlayStation & Xbox. Ubisoft+ Classics, the service included with PlayStation Plus, may be included with GamePass.

  • Keptopolarbear Into The Lulag (@Keptopolarbear) reported

    @KittyLexOSRS @that1owl @LeadheadYT The ubisoft open world with nothing in it. The lack of any punch in its attacks that looks dull, the lack of any enemy variety and it being such a broken barely functional game with a really boring story that nondount contains endless bigotry

  • natsuto1115 Carlos Mendoza (@natsuto1115) reported

    @UbisoftSupport I'm on both consoles. The issue is on my ps5. Also, I don't know why my ubisoft connect doesn't work on ps5 but it works on my Xbox S. I haven't had a problem with ping spikes.

  • lex_lonewolf Alex Frazer (@lex_lonewolf) reported

    EA with problems Ubisoft with problems Square Enix with problems all the abuses and games of dubious quality you have made,now you pay price Karma *******.

  • deathandsaints BIRTHDAY MONTH (@deathandsaints) reported

    @TheActMan_YT Giving money to things like this and Activision/Blizzard or Ubisoft games says that you are willing to overlook these problems for your own entertainment.

  • SpartaRulz Jacob Whalan (@SpartaRulz) reported

    @WarbornRoad @HLord0 @JezCorden The thing is, EA Play on console is the basic version whilst on PC, there is another tier that offers day 1 content. Ubisoft+ Classics is more likely as it is equivalent to the basic EA Play service.

  • SchizoWall God (@SchizoWall) reported

    @KP5ive Hit detection kinda sucked *** in this game and a lot of net code issues but was a genuinely fun play for awhile but Ubisoft doesn’t understand gamers. If it released now with actual content people would actually play it

  • aaronpixley2 aaron pixley (@aaronpixley2) reported

    @Ubisoft @StephEconomou I still can't play uno :( plz fix

  • losttokio (@losttokio) reported

    two day keep getting 10- error code, how to fix that? already change the server whatsoever still get the same result @UbisoftSupport @Ubisoft @Rainbow6Game

  • ardian_bytyci2 Ardian Bytyci (@ardian_bytyci2) reported

    @WinC_Gaming Integrating Ubisoft Classics (like EA Play) into GamePass would be really great. Otherwise I don't see Ubisoft+ having success as a subscription service on consoles

  • Brandonwatkins_ Brandon watkins (@Brandonwatkins_) reported

    @Rainbow6Game In 2019 you reached 1.1 billion in sales and I’m sure it’s much higher now. Ubisoft is worth 2.81 billion, yet I am still getting wrongful abandon sanctions because of getting kicked from games. No connection issues on my end. Fix your game.

  • crazytank87 Crazytank87 (@crazytank87) reported

    @ScottWBradford It's the same problem Ubisoft had with the new Mario and Rabbids game. There just wasnt much marketing for it at all. Yes the first one was a hit, but that's after a while and word of mouth spread it. Banking on that happening for the second game is just asking too much I feel

  • ThaBlackmann ThaBlackman'sSage (@ThaBlackmann) reported

    @BrandonBrindle1 @ACLetsTalk I know Ubisoft has a lot of financial problems, but AC is their Goat they will probably delay Mirage on 2024 but not cancel it.

  • Black_Knight248 Bradley Elms (@Black_Knight248) reported

    @Ubisoft heyyy goobisoft, I know it might be a big ask but on R6 siege there seems to be a problem... I'm being knifed through my shield... Why is that even a thing

  • HippoDaisy Hippo Daisy (@HippoDaisy) reported

    @Manga_Kamen A large chunk AAA video game companies have similar issues to Activision Blizzard, not all of them, but to name a few: Riot, Insomniac, and Ubisoft. Not everyone can fight every battle. Capitalism makes us all hypocrites in a way because almost everything is made unethically.

  • SamziIla Sam 🐦 (@SamziIla) reported

    @AndrewD8Red @Fernand91270356 @itsgfreviews and what playing the game will do? What will not playing the game will do to JK? Make her less rich? Maybe stop using iphone don't buy diamonds or use Twitter don't play games from ubisoft or blizzerd or any of these studios as well or the only issue is JK on Twitter?

  • Mognet_T Mognet 🔜 Magic Philly 🫧🍌🐰❤️‍🩹✂️🍬🦉❄️ (@Mognet_T) reported

    Every game review should start with a disclaimer like the IGN wizard school: "We understand Activision had people working on this COD who brought women to a 'Cosby Room', and Bobby Kotick threatened to murder people..." "This review will not focus on Ubisoft's r*pe problem."

  • TheChrisWray Chris Wray (@TheChrisWray) reported

    @ZackkDaniels @ElTortugaGames @jaymcastello My issue on all of this topic is the sites that are now pretending to be on the moral high ground are all places that were happy to review Ubisoft & Acti-Blizz games in the middle of all the controversy about abuse, harassment and even ****. It just screams hypocrisy to me.

  • xD4rkzz_ xD4rkzz (@xD4rkzz_) reported

    @UbisoftSupport hi ubisoft, could you answer DM to fix my hacked account pls

  • yakityyakblah Yak (@yakityyakblah) reported

    @docsquiddy @Dominic11B4 Ubisoft can just promise to fix it, even though the people that caused it are still at the top, making the most money. Square is getting the benefit after calling their shot because the CEO could conceivably fall down an elevator shaft? Come on man.

  • IceKingFlash1 IceKingFlash (@IceKingFlash1) reported

    @Rainbow6Game @Ubisoft You better fix a lot of bugs, issues, anti-cheat, sound, etc. In Viperstrike 😑

  • ErnieB84 ErnieB (@ErnieB84) reported

    @MelonieMac These are the same people that have no issues playing EA and Ubisoft games, companies known with actual legal troubles of their abuse of their workers, but yeah let’s not play a game because someone who didn’t even make it said somethings I don’t agree with.