Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (17%)
- Glitches (12%)
- Matchmaking (4%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo
|
Sign in | 12 hours ago |
|
Curitiba
|
Sign in | 15 hours ago |
 Pontivy
|
Sign in | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
|
Marseille
|
Glitches | 3 days ago |
 Ogíjares
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Otto (@OttoXXVI) reported@Ubisoft @GhostRecon Yo, can we get a fix for the 20min launch times for the game. On Steam if that helps.
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Marxe Orosa (@MarxeOrosa) reported@SoonerFanInMO1 @FSAPOJake Oh yes, this is a Rebirth thing, altough Remake has the same problems on a smaller scope since it's not Open world, Rebirth's world is so damn boring, reminds me of FFXV, it has those damn towers to unlock map a-la-Ubisoft that's so annoying.
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!
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Ralph Wiggum: Registered Democrat (@ralphwiggumjr) reported@Rec_A_Dork Nobody is siding with corpos you narcissistic autist. We reveled in the flames of Ubisoft. You're quite literally just butthurt that a group of weirdo losers that you identify with, got **********. If ANY of these people are even 10% as good at the job they lost, as you're trying to convince people they are, then they should have no problem and be highly valuable to a company that will care about them. But that's not the case...is it.....they're actually the remnants of the greedy corpos creating job positions that aren't even needed, so they can check a bunch of social boxes. The story isn't: the greedy corpos are evil, the story is the greedy corpos are evil, and all these people ******* SUCK and it's a good thing they hopefully won't get their mits on a video game for at least a short amount of time
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Freedom and Horsepower 🇺🇸 (@aaron_304) reported@PLanvin46753 @Ubisoft Sadly this is true. Poor decisions. They had so many great titles if they could just innovate and avoid live service.
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Kingdom Reigns 👑 (@ExpertImagez57) reported@Ubisoft You should fix the legendary ships, since the hull of the Jackdaw is so weak. Fix that.
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Stefano Veneziani (@stefano_vene) reported@Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.
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Stefano Veneziani (@stefano_vene) reported@Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.
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MR3D-Dev (@MR3Dev) reported@TheTrueSealYT There is definitely a problem but I dont see current Ubisoft fixing it
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YourFavouritePixel (@YFPixel) reported@TheMaskedoneXD @GameSourceTM the real problem is that they need to make revenue of their games, which they longer can with solo games. Ubisoft should stop their single games aproach and focus on a GameAsAService FREE2PLAY Model (look Genshin and similiar) SET in the MODERN DAY
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Kismet13 (@kismet_kismet13) reported@YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.
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KillerSneak (@killer_sneak) reported@GhostRecon Can’t claim it from my iPad so this is not a “claim” your game. This is false marketing. I can login to my account fine, I can’t claim the game as I need to download Ubisoft connect for what ever 1990’s reason.
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Clifford Lim (@SinisterOyster1) reported@RohanKarMooN Been having a hard time with Ubisoft connect due to "failed login attempts" and "unable to activate a game" just because I tried changing my proton version 3x and now I have to wait 24hrs. Shts, crazy I just wanna download FC6 crack if not for achievements lol.
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Mosso (@MossoLaa) reported@RalphyyR6 Mate this games finished learn to accept it la. Ubisoft seriously don’t give a **** cos the issues would of been sorted years ago
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Shane Cook (@shanecook2002) reported@TrueSpidey @TheRealZephryss No they can’t when it’s a game that doesn’t need it especially since they designed the character to look a specific way and how tf am I unhappy for not wanting Ubisoft to add a useless feature the problem is they listen to yall and that’s why their games are **** and have been
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John Uhlemann (@joeumann) reportedSince the original Rayman 2 Prototype was a prototype, Ubisoft didn't go any further and add more to fully control the robot T-Rex. Plus, Ubisoft would drop the 2D style in favor of a 3D style after games like Super Mario 64 & Crash Bandicoot showed it was possible & successful.
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Ty (@tygocrazier) reportedYO I BEEN TRYING TO GET SUPPORT TO GET MY RAINBOW SIX ACCOUNT BACK, I can login but that is not my email and I keep telling you guys!! I’m getting robot responses when I’m telling you I cannot access that email because it is not mine. I’m logging in through PlayStation. @UbisoftSupport @Ubisoft
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Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reportedMy issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.
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Jugga (@UbiJugga) reported@sha77e_r6 @Suspendo_ @Piguta2 okay just because i have done those, doesnt mean he cant do his job, the dev i send reports to is the same dev that bans all of my accs once hes confirmed its me, i have also helped him in the past patch exploits so people can no longer ddos VULNERABLE ubisoft/r6 backend servers.
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Utkarsh Sai Sidhardh K (@Utkarsh_sai_K) reported@UbisoftSupport @Steam I’ve purchased quite a few games through Steam and have supported many Ubisoft titles over the years. Gaming is something I rarely get time for, and I usually only play when I have a longer period to properly relax. That’s why this situation has been particularly overwhelming and disappointing. I currently can’t access games I’ve paid for, and it has also made me hesitant to purchase any more Ubisoft titles until this issue is resolved. I genuinely hope someone can help me get this sorted.
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Del (@TheCartelDel) reportedThis game got cancelled around 2010, and the pitch looks fire. The problem is that this was also when Ubisoft became notorious for showing polished, pre-rendered videos that looked great, only for the final game to feel nothing like them. Many doubt they could have pulled it off
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𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported@ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.
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Flush The Stress (@flushthestress) reported@TheRealZephryss I would say Unity. It was a great game, but it was badly rendered and made gameplay with several issues. And it took ages for Ubisoft to fix it.
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Ron NYR G. (@rgustafson85) reported@Chingchong27206 @assassinscreed I'm on my PS-5P & I totally understand about that damn "report" button. I always wonder what that actually does, other than go to some mailbox & just sit there for years. I also went to the ubisoft report errors site and reported my issues there as well.
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hanse_x 🌙 (@hxnxexx) reported@justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it
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Xero (@XeroCreator) reportedSaw a @discord quest about @assassinscreed #BlackFlagReynced and started playing 15 minutes.... and spent 15 minutes trying to turn off motion blur and chromatic abberation because that is terrible. Could not figure it out... fix it! @Ubisoft
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Strobe (@DragonBeast56) reported@UbisoftSupport my ubisoft account got hacked, the email was changed now i cannot login back into the account please help
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NeoReplicante (@NeoReplicante) reportedI had to admit that before @amazon stoped @LunaAmazon offering the possibility to connect your own library like the @Ubisoft one, I was pretty satisfied with the service. Now, I just don't see so much sense in cloud gaming because other competitors are bad. I hope that changes.
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Marek H. (@Roiser0) reported@SolarWing83 @Pirat_Nation The crew was removed because it's servers got shut down, even your disc won't work. Ubisoft did that, not Sony. Afro Samurai 2 was a broken game that was meant to be in 3 parts, thes refunded everyone, same with Hotline 2, ppl got refunded. That doesn't count when they refund u.
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Dagger 323 (@dagger323) reported@BillyOfBagEnd @XboxArchives Any online-only live service game that a dev has milked for 11 years straight is slop. Further is it slop because it is largely multiplayer-only with no focus on mode variety or a developed singleplayer experience. It's a travesty to the Rainbow Six games that came before it, and demonstrates the peak model of greed and laziness that defines modern Ubisoft. Once again, Ghost Recon Wildlands was the only quality Tom Clancy game that's released since the 360 era. Siege is literally live service corporate slop.