Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Charleroi	Online Play	2 days ago
Lille	Sign in	2 days ago
Paris	Sign in	2 days ago
Paris	Sign in	2 days ago
Pierrevert	Sign in	2 days ago
Rennes	Online Play	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DeltaRecon (@SOCOMandChill) reported 38 seconds ago

  @Ubisoft @UbisoftSupport @Rainbow6Game Another day, another closed ticket for my ban appeal. Your 2FA failed me and now my 10yr account is perma banned. Great customer service from a top tier company... not. You lose a customer for life over this. Nobody wants to help??

• 
  Poyraz Denizli (@poyrazdenizli20) reported 45 seconds ago

  @Frjngee @Ubisoft @UbisoftSupport Talk to Sylas_Nerd about this issues

• 
  willow (@pictochats_) reported 3 minutes ago

  I own rayman legends on steam and I completely forgot my old Ubisoft login so I just can't even play it

• 
  Mike Seguin (@MichelSeguin2) reported 6 minutes ago

  @RubnA29061 @EndymionYT A lot of these have been in development for years, but look how hard they crash and burn. People are turning to overseas games in droves. So much so to the point that the western AAA gaming industry is at its breaking point. Ubisoft as one example

• 
  YoshiTaro (@NintenDEan303) reported 7 minutes ago

  @RavenMentore Very true, just SUPER DIFFICULT to do in the modern age, companies don’t listen to fans at all almost. Super ******. Last thing I’ll say is that the og game was filled with bugs and issues especially at launch. Hoping Ubisoft will fix a lot of complaints before R comes out J9th.

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 7 minutes ago

  I ran into the same issue while I was at ubisoft, I was specifically told to stop calling everyone Sir/bhaiyya and just call them by their name Takes a while to get adjusted xD

• 
  kij (@kijuler) reported 9 minutes ago

  @CloudSt1313 shadows is 62 gb meaning they could fill up the entire cartdridge without issues so this is ubisoft being *** here

• 
  Vince (@TheLunarTears) reported 13 minutes ago

  @TheCartelDel I don't care they cut outside the animus content,censored the game and you will need to connect internet to play single player game So you will constantly get dlc pop ups and ubisoft cloud save errors

• 
  Bones Senpai 🖤 (@EVNFT) reported 13 minutes ago

  Been playing Star Wars Outlaws nonstop for 3 days. Great Star Wars atmosphere and fun overall, but Ubisoft still has the same problems as always: too many climbing missions, repetitive enemy bases, and gameplay that starts to feel copy pasted after a while. Still a good game, just held back by repetitive design like most Ubisoft productions.

• 
  Dave Lister🇺🇦 (@DaveLis25049748) reported 14 minutes ago

  @IAndroniks @HyperHawkMedia @lmkifiwin The issue isn’t “hating devs.” It’s just incorrect to say game success is 100% on developers. Most major decisions at Ubisoft - monetization, release deadlines, project scope, creative direction - come from management, not the dev teams.

• 
  xmakahsiwjw (@wleeeeek) reported 15 minutes ago

  @UbisoftSupport Hello Ubisoft Support. I purchased Assassin’s Creed Unity legally from Epic Games on May 26, 2026, but my newly created Ubisoft account was instantly suspended and I cannot even login to submit an appeal. Could you please help me contact support manually?

• 
  emilio quezada (@kakashisharing) reported 17 minutes ago

  @TheDivisionGame You Ubisoft are the joke , you think the llayers Have year play the division are dumbs , now all effort for farming now dont any value , when you wanna fixed the game , look the pvp game, the lag switch have 3 o more year broken the game , the sane players, you are blind

• 
  Frosty Pixels (@FrostiPixels) reported 18 minutes ago

  @DeoBre32 @Kooks12onX I haven't even bought a ubisoft game in like 10 years, but I remember never having an issue with uplay. Not to mention my two most played games on steam (ffxiv and ESO) both have their own launchers and they've never caused me issues.

• 
  🔆 @finite@mastodon.social (@finitecrystal) reported 18 minutes ago

  Ubisoft did it for me a few weeks ago. To be fair, I was the legitimate owner of the account, but the only thing I had to prove that was my Steam login, which hypothetically could have been stolen.

• 
  tom (@Tom_w_11_09) reported 19 minutes ago

  @Ubisoft @Ubisoft_UK @Rainbow6Game why tf is my game crashing and I relaunch it only to find out I’ve now got an abandon sanction you useless arseholes fix your ******* game

• 
  TorielSundae (@Comfortkitty1) reported 21 minutes ago

  @magattew like nigeria and the white farmer problem they kicked them out and all their gdp went nose dive like ubisoft stock market the problem is the culture and the people its the locals problem

• 
  MarketQuestJas (@MarketQuestJas) reported 22 minutes ago

  Key questions for Ubisoft stock: 1. Will Black Flag Resynced actually ship on time (July 9)? 2. Can it sell well enough to move the needle on Ubisoft’s financials? 3. Is this just another nostalgia cash grab or a real turnaround signal? One big successful remake won’t fix Ubisoft’s structural problems.

• 
  Glitch (@GlitchTwitched2) reported 24 minutes ago

  Btw @Ubisoft instead of remaking the most successful games that came out of your sorry *** Maybe make BRAND NEW GAMES that will 1000% help with your on going problems with your stock as a company Such a waste of a remake Rayman fans need to wake up this isnt good enough

• 
  GhostsVector (@GhostsVector) reported 24 minutes ago

  @Ubisoft tell me why I got booted from a match couldn't reconnect and got an abandon sanction for something that not my fault fix your ******* game

• 
  Tea 🦞 (@KooliesTea) reported 26 minutes ago

  "If it weren't for Ubisoft going woke" no dude the games ******* suck gameplay wise that's the issue they don't make games as fun as they used to not some woke bullshit as if the series hasn't always been woke

• 
  TheDezembro (@TheDezembro) reported 30 minutes ago

  @Abhiraj_Singh17 @DoorJacque3701 Again. I know. This IS a problem lol I WISH it was a dev, actually. Because a dev is just a dev, who gives a ****. This, on the other hand, is a higher-up at Ubisoft making it very explicit what he wants to see in the future. Which is us owning nothing.

• 
  16thHarmony (@16thHarmony) reported 35 minutes ago

  @GreenPulsewire @Colteastwood Not really unifying...more like absorbing. Give it 5 years, Xbox will cease to exist as a console. Game Pass will be diminished to a Ubisoft Classics like service and the priority for their first party game releases will be on Steam and Playstation.

• 
  BlindPsychopath (@Slayerkiller537) reported 40 minutes ago

  @wileyracer @klobrille @AaronPajak Or maybe instead. Xbox/PS/Nintendo need to work on their platform. Just as Steam has. Actual PC gamers dobt care about exclusives. They care about the platform and the service that they get. Origin, Epic Games, Ubisoft, and many more had their own launcher and is dead or dying

• 
  ArmanIII (@JakubMarecek715) reported 45 minutes ago

  @coconut_jpgg Typical ubi - uplay **** and denuvo ****. That uplay crap can't even be installed correctly on Steam Deck. Only solution is use cracked game or pray the uplay will install correctly and you manage to login. +that huge non-resizable uplay window is really top ****.

• 
  D. (@MysterD) reported 46 minutes ago

  @Jaywalking0d @coconut_jpgg Yup, UbiSoft been forcing UPLAY/UbiSoft Connect client-app service on almost all of their PC games since Assassin's Creed 2 on PC (late 2009).

• 
  Nate Corwin (@NateCorwin1) reported 49 minutes ago

  @MihajloBlagoje9 @TheRealZephryss This really shouldn’t be a ******* issue. There are other things that actually deserve criticism. This just seems really ******* stupid specially when companies besides Ubisoft have done it. I’m tired of this one-sided mess either. It’s bad for everyone or it’s not.

• 
  DoctorZarren (@Zarren99831219) reported 52 minutes ago

  @Ubisoft @UbisoftSupport Please fix or remove the launcher truthfully it just isnt need please or do something I just wanna play my games

• 
  Michal Jareš (@michal_jares) reported 54 minutes ago

  @aashactarl1 @Vechs Idk why you just changed the context of why it should be bad. I will pick a game on Steam over Epic any day even if all games there become free. But when a game from Ubisoft using their launcher becomes available on Steam I couldn't care less if a launcher pops up, logs me in and then closes when I stop playing. It was just much simpler for Ubisoft to add Steam login into the launcher rather than update every single game using their login services for that and then update all of them again with every little change.

• 
  Jaiden Franqui (@JaidenStation) reported 58 minutes ago

  Studio Appreciation of the Day: Motive Studio (@MotiveStudio) A different studio that acts on its own from the corporate parent. Founded in 2015 by Ubisoft legend Jade Raymond, as the Canadian development team for the controversial Electronic Arts (@EA), they immediately got their start with development on Gaia, but immediately the studio began to have an identity crisis once they started to work on the campaign for the PR disaster that is Star Wars Battlefront II, and once that game was mercifully released, conflicts arose with Gaia and was unfortunately cancelled by 2021. That ended up being a blessing in disguise, as once Raymond left to join Google (remember the Stadia?), Patrick Klaus, also from Ubisoft, was assigned as the GM of the company and after launching the mediocre enough Star Wars Squadrons game, EA decided to take a gamble on Motive by assigning them to work on something new to Dead Space in response to Capcom striking gold with the Resident Evil remakes. The result? It worked. 2023’s Dead Space immediately brought in interest in the studio, as it successfully captured the ambiance of the original game, while improving on a few quality of life changes that made an accessible package from start to finish. The big problem was that EA published it, and the game undersold expectations, which is understandable given the $70 price tag and people didn’t know that it was going to be another live service game as people has been getting accustomed to with the company in recent years. Despite working with DICE on Battlefield 6, which was a fantastic result of EA finally getting Activision a taste of their medicine, Motive is position as the next in line as they are working with Marvel to develop a game based on Iron Man, and with their quality that was provided with Dead Space, I think we can expect it to be like a narrative driven action-adventure third-person shooter, with flying mechanics inspired from the BioWare failure that is Anthem. Motive is next in line and out of all the EA developers that would have a solid future ahead of themselves, they are ready to prove themselves wrong as single player games should be a big component in their overall business strategy.

• 
  Ibrahim Giftshop balaiz (@balaizjo) reported 60 minutes ago

  @Ubisoft I cant enter my game assassin creed valhala Network always error 0x20100300 Lusiannightwish