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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Alph0x
(@Alph0xZ) reported
@Mike_Langlois @Hawkz___ @JeremyPenter Sadly, I don't think we can in this situation. Since they are ending the live service that probably means that your ubisoft account will no longer be bindable with the game and therefore, you can't prove that you actually own the dlc
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Tim Dunne
(@smintd) reported
@Ubisoft Can you fix the game please? It’s broken on windows 7 and proton (steam deck) since last update to 1.6 cheers
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Tense
(@TenseGuru) reported
@Ubisoft Medievil and crash bandicoot haha
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RYU
(@RyuThunder) reported
@Ubisoft @UbisoftSupport the hidden truth achievement is not unlocking for me in valhalla, ive already restarted my series x and it still wont unlock, is this a known issue ?
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Muhammad Razka syandana
(@razka_syandana) reported
@growtopiagame Ubisoft why did my account get banned without a clear error I was last time in world batam Batam is illegal world?
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Evill01
(@Evill_01) reported
@_azira_rulz_ @Lykos1270 @Ubisoft It wasn't a problem because there was no community or multiplayer, just fun, nowadays tho it can be very annoying when you see 10yo kids in +18 games
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JReed7 (Resurrected)
(@JayIsWanderer7) reported
@berkough Yeah I was pretty amped for it ahead of launch. After reading double digit reviews (not hung up on scores as much as recurring themes of issues cited across all of them of it being Ubisoft like in its repetition /collectathon/etc), ended up not buying. May snag in the next sale.
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GeRm
(@GeRm50481421) reported
@Ubisoft No one cares. Fix Wildlands! I wanna okay with me friends!
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XtRa
(@EspoRts_XtRa) reported
@Ubisoft @UbisoftSupport @USATODAY company are crooks they’ve allowed people to hack my accounts and steal money they’ve done nothing about it and refused to answer any ticket and tell me they don’t know what to do then they disconnect my chat / We need accountability from these
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Howard
(@major_faux_pas) reported
@Ubisoft Completely unoriginal answer but Legend of Zelda: Link to the Past. Completed it aged 11 with no walkthroughs. Just trial and error. Sometimes inspired thinking lol
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OniR6
(@CaleLuckey1) reported
Bro @Ubisoft @UbisoftSupport @UbisoftConnect plz fix the ******* cheater problem in your game or else it’s gonna be dead like seriously you allow a name change where people can change their name every game just to hide better. How about you fix the cheater problem instead.
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Lobo-Tomie
(@TomieLobo) reported
@Ubisoft Crash & Spyro too
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Mr Rapid
(@MrRapid5) reported
@UbisoftConnect fix your game playing on console is becoming a disaster i mean if you can't fix it just shut down the console servers there is not 1 match where an mnk player is not present all you care about is ******* Pc players #ubisoft #issue
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James Starbird
(@jamesstarbird) reported
@Ubisoft Crash Bandicoot.
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R
(@KHIAG_) reported
@Ubisoft Crash Bandicoot 2 Spyro
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Dirk Liam
(@DirkLiam1) reported
@OzilTouchxx @Ubisoft They don't care about their customers obviously why not hit up #jonnytech01 on Instagram he was the one who helped me when I had same issue
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Tname
(@Tname20637844) reported
@MinionMH @QuarantinedCoof Ya, every ubisoft purchase I made is a big ******* regret, especially when uplay decided it wouldn't run on my computer even after changing operating systems, great service no refunds
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General Melchett
(@MelchettGen) reported
@Ubisoft Why can't I play Ghost Recon multiplayer?! Oruro-00301?! Ribera-40002?? Wtf do these mean?! Y'all might have serious network issues to fix...
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black wrist o sauron
(@Vocare88) reported
@PaulWalter1991 @mat_soj @Ubisoft If the dlc is already downloaded then it's not a issue. People have 2 months to download the games and dlc it's plenty of warning.
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GFish 17
(@17Gfish) reported
from
Newton, Iowa
@Ubisoft Crash bandicoot
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Myles Loper
(@loper_myles) reported
@Ubisoft Shrek Smash N Crash Racing
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𝘿𝙮𝙣𝙖𝙢𝙞𝙩𝙚 🏴
(@dynamiteR6S) reported
@Kabylouuuu @Ubisoft I think if u ask any streamer they would prefer ubisoft fix the cheater issue before the streamsniping issue
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dietrixh
(@bigbadjet690) reported
3 ******* games in a row I have disconnected 1-3 timess each ******* game fix your dog **** game @Ubisoft @Rainbow6Game
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🐲𝔏𝔲𝔠𝔞𝔰 𝔄𝔡𝔞𝔪𝔰🐲
(@DrgnProductions) reported
@XboxSupport Figured I'd ask, because it might help. Assassin's Creed Unity has been experiencing server issues for 6 months exclusively on Xbox. Playstation and PC are able to play fine but on Xbox multiplayer is impossible. I know this is most likely a Ubisoft problem,
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Greg Kozak
(@GregoryKozak) reported
@UbisoftSupport Error code 0x70001b02 on XBox when trying to connect to Ubisoft CONNECT from Valhalla Main Screen
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Joel Kennedy
(@JoelKen36089362) reported
@Ubisoft Crash bandicoot
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GhostLeeYT
(@GhostLeeYT) reported
Hello @Ubisoft your ****** ubisoft connect remember my login button dosn't work. You're pissing me off. Yours sincerely GhostLee
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Shiny Furret
(@ShinyFurret162) reported
@Ubisoft The entire original sagas of Crash Bandicoot and Ratchet and Clank. Spyro and Jak were there too but Crash and Ratchet were more prominent for me.
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YaBoy Yeti
(@YetiMindtricks) reported
@QuarantinedCoof Yea, Ubisoft is a mess. They have good IP's but their service is crap.
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NINA williams
(@XNINAWilliamsss) reported
@Ubisoft crash