Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Game Crash (3%)
• Matchmaking (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
La Louvière	Sign in	9 hours ago
Lakewood	Online Play	3 days ago
Paris	Sign in	5 days ago
Missouri City	Sign in	6 days ago
Charleroi	Online Play	10 days ago
Lille	Sign in	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erago 🇦🇹 (@eragoaugustus) reported 6 seconds ago

  @TimSweeneyEpic @SoloEnSteam Downloading anything from your launcher sucks. There is a reason I always close Epic Games as soon as possible. I also don't want ad notifications and all that crap constantly popping up. Fix your launcher. Make it more like Steam, GOG or Ubisoft Connect.

• 
  Bouza_Vic (@Bouza_Vic) reported 22 seconds ago

  @pedrott_viana @Ubisoft_UK That's the issue here: all the evidence from Ubisoft points to the same key-discs we've seen with Avatar, AC Shadows, Star Wars Outlaws and Black Flag Resynced. The only one saying otherwise is this person that shared this, so we have no idea if it's true or not.

• 
  MidexHealed (@Midexhealed) reported 37 seconds ago

  @Funcom Never seen a company ruins a live service game this bad, not even Ubisoft could pull this off. Never buying anything from you guys. Such a good IP completly trashed by incompetence.

• 
  no arms and no legs (@noarmsandnolegs) reported 1 minute ago

  @Elvick @JeremyJemery Yeah but there’s a thing: Activision isn’t Ubisoft, and theses companies MAYBE haven’t the same numbers goals. Crash sold over 20 million, they logically chose Crash instead of Spyro for the sequel.

• 
  Spex (@spexr6) reported 7 minutes ago

  Hey! @Ubisoft i cant reconnect to my ranked match after somehow lagging out and it saying bad service etc and so yk you gave me an abandoned sanction so umm please fix ur game cause its not my fault. @UbisoftSupport

• 
  eli (@eli_cole11) reported 7 minutes ago

  @DjevnR6 @ScareyR6s @Ubisoft keeps making my entire pc crash

• 
  poppy 🎀 (@p0ppymaee) reported 7 minutes ago

  @Ubisoft @Rainbow6Game FIX the alpha pack glitch 💖 #siege #rainbow6

• 
  💫 (@X1seh) reported 10 minutes ago

  @logan_r_smith10 @Ubisoft I Hit #1 7 times mate im Diamond since y1 I know what I’m saying and youre maybe Gold or Silver doka is broken! The Map is to big for Ranked!

• 
  Smitty (@AllSmitty1812) reported 10 minutes ago

  @grok @WiretapMediaCa No religious site is vulnerable unless they've chosen to be vulnerable the amount of tax-free revenue that they generate in their own buildings and across their religions is more than enough to pay for any upgrade to security there is no debate about that there should be absolutely no public funding of religion in this country they already get tax-free revenue, If I can start claiming tax-free revenue because I've decided I'm religious great I think we'll all do it. but that's not in the public interest, and that's not how most people function only religious people seem to function this way, in their organization and apparent free reign on government. In my opinion your religion is not my security concern and if you're religion is causing a public safety issue in the country the religion that is having the issue should have to solve the problem immediately. With assistance from law enforcement. Or tax them it's all for profit. I mean really at the end of the day they're not doing anything different than a video game company, they're providing a service that service is virtual. and the people are willing to pay so pay tax just like Ubisoft. Then we can start talking about grants for you know the 18 billion dollars you don't pay tax on. Would this not be a fair system to those of us who are not religious and have public safety in mind....

• 
  Abhishek Singh (@inscrutableguy) reported 10 minutes ago

  @UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .

• 
  RoOSTA (@Ro0STA) reported 19 minutes ago

  3. If the session owner and token giver STARTS an escalation and is then booted or kicked off your servers because of @Ubisoft, but then promptly RECONNECTS and the team later successfully complete the mission, why are the input tokens LOST? Another huge bug. Fix!

• 
  SUCHAR SHARMA (@SucharSharma) reported 21 minutes ago

  @gerulis20 The companies try to use it like that in case of ubisoft. It is a voluntary service. They can choose not to sell on steam at all. But using steam and breaking its tos, charging it's users a premium to be on steam is anti competitive & then act like steam is the bad guy is wrong

• 
  Ty 🐻🧦 (@lutherdaburden) reported 21 minutes ago

  Just got kicked from a ranked game and can’t reconnect. Gonna lose RP and get an abandon sanction. ELEVEN YEARS FIX YOUR GAME @Ubisoft

• 
  Kaizer Yousuf Hossain (@KaizerNYC) reported 24 minutes ago

  @finalfantasyvii I hated how in Rebirth, synergy gets tied to limit breaks. I don't wanna have to rely on using synergy to build and use limit breaks. The limit break system was perfect in Intergrade. The skill system and folios sucked *** in Rebirth, too. I'll be pissed off if the skill system still sucks in Revelation. NPCs talked too slow in Rebirth. That needs to be fixed. The Ubisoft style in Rebirth needs to go back to how it was in Remake. Bloat needs to be dialed back. Game needs to feel tighter and less flighty. I miss how when you go behind enemies, you stagger them more easily. Bring that back. Bring Remake's Punisher Mode back. Make the attack vibrations more in line with how they were in Remake. Rebirth lessens them for some reason. Riding chocobos was too stiff. Movement needs major work. Give us an option to use Red XIII's grittier adult voice over his kid voice during non-main story parts of the game. Make the interactive elements in the worlds like the mushrooms you hop on in gongaga less awkward and polish them so they feel more enjoyable. Make the UI more polished like Remake. Rebirth's Interface had superfluous elements that were redundant. If these issues don't get fixed, I'm probably gonna skip out on buying this one, tbh. I absolutely LOVED remake. Probably my top 10 fav games of all time, and I've been gaming since the 90's. Rebirth is the game that disappointed me the most in my entirely life, though, and I absolutely hated it. Please, Square Enix, for the love of god, don't make this game a Rebirth clone.

• 
  Virifly Esport (@OfficialVirifly) reported 28 minutes ago

  What happened to @BlindOwlsGG after winning Phantom League is honestly a clear example of the current state of console competitive Rainbow Six. A team wins a league, players spend months competing, improving, preparing matches and giving everything, and then the Discord server disappears, the organizer vanishes, and the prize pool/fees become a problem. And sadly, this is not the first time something like this has happened. The issue is bigger than just Phantom League. Console competitive is slowly losing trust. There are fewer and fewer Discord-based leagues, fewer serious tournaments, fewer teams willing to pay entry fees, and more people starting to question if it is even worth investing money and time into these competitions. When teams see situations like this, they stop paying. When players see this, they lose motivation. When organizations see this, they stop investing. And when that happens, the whole console scene slowly dies. Community leagues can still be important, but without transparency, guaranteed prize pools, serious admins and real accountability, this scene cannot survive. At this point, I honestly think many teams will only start looking at ESA Cups, official Ubisoft events, or tournaments with a proven and reliable organization behind them. It is sad, but this is the reality right now: if trust keeps disappearing, console competitive Rainbow Six will disappear with it.

• 
  dymeon (@dymeon1) reported 30 minutes ago

  @strajk_ @yngmisu I don't understand why this is an issue. Ubisoft can sell their games at their place for cheaper, so naturally more people would be inclined to buy them there. There's no reason to hold said game on Steam, yet for them it's like shot in a finger bc they won't get commission fee

• 
  Konstantin Adamov (@XRayAdams) reported 32 minutes ago

  @Ubisoft @UbisoftSupport So you guys are still alive? Strange, after your support failed to do anything for more than a week now, I will continue spread this information! Do not create account or buy games from this company, they will never help you if you have a problem!

• 
  Spark a³ (@SparK_BR) reported 35 minutes ago

  I was thinking offline sharing of mission packs as to not run into the problem of having to moderate and take down mission packs that violate copyright of Project ACEs, Ubisoft, EA, WarThunder, etc...

• 
  Mikal (@mikkalmikky) reported 36 minutes ago

  The problem is: - Industry lobbyists get private face time with regulators just before a key decision - The consumer side SKG is sidelined - Ubisoft has direct skin in the game because their actions helped spark whole movement and is the biggest advocate for buying not owning

• 
  VI Hero 🇻🇮 (@ViHero340) reported 36 minutes ago

  @rotflolmaomgeez @Gaming_bo3gg Once again bro you are truly acting like this game was the standards that was going to save Ubisoft when it's not You be solved needed multiple games to fix their issues and this game was not part of that case when it was. If it was a success or not it was not going to save

• 
  DoYou K Now The Brokeboi Insider (@wllmlew) reported 37 minutes ago

  @hoturn_ @titblister @Jamessmokeeee except a portal can't be played "everywhere". it's got to have wifi. and it's "cheaper" because it can't do half of what any other pc handheld can do. Portal can Remote Play from PS console Stream games (PS Plus Premium required, most expensive tier of the service) handheld pc can Remote play xbox console stream xbox games play games NATIVELY play steam games play GoG games play Epic Game Store Games play Ubisoft Connect games Play BattleNet games Play EA Play games do emulation

• 
  Abbhiraj Nag (@AbbhirajxNag) reported 40 minutes ago

  No wonder why Ubisoft now does their events in-house, cause why is it only Black Flag RESYNCED to get into a problem like this?💀

• 
  SailorBoyNova🌟 (@NovlexMarried) reported 41 minutes ago

  That’s what Crash developers said until they said “not successful enough in my views. Were unplugging Crash games in general” I honestly don’t have faith that Ubisoft will actually use this IP after all the stuff happened

• 
  Omak🇵🇸 (@itsOmak_) reported 42 minutes ago

  @tulsidaskhan170 I wouldn't say Ubisoft has a similar problem imo Their problem is mostly face animations, especially outside of main cutscenes, they look very robotic

• 
  Louis Win (@LouisWin_Hane) reported 46 minutes ago

  @TimSweeneyEpic Your platform is already 8 years old and you still haven't done a single thing to improve your platform and service. You had every chance and the money to do so. You decided not to put customers first just like Ubisoft and EA. Look where you all are. Steam is still stomping you.

• 
  Frankiestein of shedtwt⚧️ 💛🤍💜🖤 (@HyunOfShedTwt) reported 46 minutes ago

  @Blakehascake007 @RaymanGame @Ubisoft If you would look at what he got in trouble for you'd see I mentioned that already. Are you willing to pay the $15 extra a real card costs

• 
  Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported 49 minutes ago

  @LonelyGoomba @TheUncleAlShow Where this specifically stems from, is Ubisoft not wanting to do stuff that isn't a 'service'. They've been absolutely obsessed with GAAS since Siege and For Honor dropped. That's why we haven't gotten sequels even to games that did well, like Child of Light and Lost Crown

• 
  Jackie Chan (@Remorse167) reported 49 minutes ago

  @AlsoThatRina @joshuaskyevan To be fair, this is Twitter most people like to be negative than positive on something and it is the one that makes more clicks. And also y’all persona fans do not know soulless, persona might have its problems but it is not soulless. COD is soulless, Ubisoft is soulless.

• 
  Ruben Tartas (@RubenT_Renacent) reported 57 minutes ago

  @SonySantaMonica Yesterday I saw a clip on Paystation with better face tweaks on Faye. You better keep doing them and remove uglyness, if you don´t want to end like Ubisoft or Dragon Age non binary studios. You did fine on the body of Deborah Ann Woll, now surrender the DEI **** and fix her face

• 
  MikeyJayRaymond (@MikeyJayRaymond) reported 58 minutes ago

  @UnkWerks @JrROMO23 @charlieINTEL It was $19.99. Don't back down. It's now $22.99. With $12 a month, Fortnite Crew and Ubisoft Classics. Close enough that it's in line with any other service that's updating its yearly service pricing these days. But continue to complain and argue around the truth.