Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (59%)
• Online Play (23%)
• Glitches (13%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Hortolândia	Online Play	15 hours ago
Fairfield	Online Play	2 days ago
Milan	Online Play	3 days ago
Teresina	Sign in	3 days ago
Mejorada del Campo	Sign in	3 days ago
Rennes	Glitches	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DinoBlaze (@DinoBlaze502) reported 2 minutes ago

  @TheRealZephryss That's sort of the major issue with ac at the moment, it has for the most part two fanbases crushed together, so releasing any game is a risk and will recive backlash. Which is why I have always said Ubisoft should reboot ac, through an ac1 remake that restarts desmond's story

• 
  Omar (@Omar15642112) reported 4 minutes ago

  @LegacyKillaHD As long as they keep it in online i couldn't care less, the problem is, i feel this **** is hitting singleplayer too like Ubisoft does with armor and pay to fast

• 
  Dredogin (@DreDogin) reported 5 minutes ago

  @Ubisoft Broken , please fix just tired

• 
  The Hidden One (@TheHiddenOneAC) reported 9 minutes ago

  This clip perfectly encapsulates the issues plaguing modern Ubisoft writing. When the literal writer is oblivious to how much worse the new writing is compared to the old, it shows a complete lack of quality control. Nobody internally has the authority or the standards to stand up and say something isn't good enough.

• 
  IsItImportant? (@FoxHoundUnitMGS) reported 11 minutes ago

  @Thirteenthsteps there's only one small problem, first of all, take2 is not the first with such price tag, second thing, GTA 6 will absolutely worth it, since it's rockstar we are talking, not EA or Ubisoft.

• 
  AndyeCanoV ✮⋆˙ 𓃵 (@AndyeCanoV) reported 11 minutes ago

  Hey! I’m Ubisoft Partner @UbisofSupport @Ubisoft , how can I talk to someone to fix a problem with my acc? I sent a ticket and didn’t work.

• 
  Wastelanderplayz (#WeWantDestiny3) (@WastelanderPlyz) reported 14 minutes ago

  @DefinitelyDabzy @itzTizzleYT Best Raiding veterens around imo. Creators can jump to other games you know. The fact D2 creators were chosen is a Ubisoft problem not a D2 creator problem. I say F*** it combine communities.

• 
  Certified Mariners Fan (@colin_bader) reported 16 minutes ago

  @SIra_92 Classic Ubisoft overcorrection to a non-existent problem because people thought the first game was “too serious and broody”, but at least this one had a coherent message and themes unlike the disaster Legion was

• 
  The Raven (@RavenMentore) reported 17 minutes ago

  Calling long-time Assassin’s Creed fans “gatekeepers” is already dismissive enough. But when that argument comes from someone who has a commercial relationship with Ubisoft or receives paid/sponsored opportunities around its games, people are perfectly entitled to question the perspective being presented. That doesn't automatically make someone's opinion invalid. It **does** make transparency and disclosure important. Fans aren't financially incentivised to criticise Assassin’s Creed. They're customers spending their own money and asking why a franchise they supported for years has moved further away from many of the qualities that originally defined it. So portraying those customers as a “hate crusade,” “gatekeepers” or “engagement farmers” while having an ongoing professional relationship with the company they're criticising deserves scrutiny. A franchise can evolve. It can experiment. People can enjoy the RPG games. But “evolution” isn't a magic word that makes every creative decision immune from criticism. And if you're benefiting professionally from access, sponsorships, promotional opportunities or partnerships connected to Ubisoft, perhaps don't frame ordinary paying customers who disagree with the company's direction as the problem. Address their arguments. **Criticism isn't gatekeeping, and access isn't objectivity.**

• 
  Kira, Bottom Butch Spiegel and Resident of the Jar (@KiraKiraExplode) reported 19 minutes ago

  There is a way to fix it, pretty easy actually but be warned. I wish @Ubisoft would fix that but they don't want to it seems.

• 
  RealOscarMike (@RealOscarMike) reported 24 minutes ago

  @Okami13_ @Ubisoft still has to fix the loading screen issue for intel

• 
  The Raven (@RavenMentore) reported 26 minutes ago

  Calling long-time Assassin’s Creed fans “gatekeepers” because they want Assassin’s Creed to retain the identity that made them fans in the first place completely misses the point. A franchise evolving is not the same thing as a franchise being able to become *anything* simply because the Assassin’s Creed logo is on the box. Fans asking for social stealth, parkour, grounded historical storytelling, Assassins vs Templars, meaningful modern-day lore and the design philosophy that defined the classic games aren't trying to stop other people having fun. They're asking Ubisoft not to abandon the qualities that made Assassin’s Creed distinctive. And dismissing criticism as a “hate crusade” or “Twitter engagement farming” isn't an argument. People are allowed to dislike the direction of a franchise they have supported for years. There is also an obvious difference between mythology existing within Assassin’s Creed lore through the Isu and turning mythology into an excuse for increasingly fantastical RPG content. The older games managed science fiction, historical fiction and mystery without forgetting what kind of series they were. Want the RPG games? Fine. Enjoy them. Want mythology? Fine. But stop pretending that people asking **Assassin’s Creed to actually feel like Assassin’s Creed** are somehow the problem. Criticism isn't gatekeeping.

• 
  Orcbolg (@killine01) reported 26 minutes ago

  @ridwanarvi Its kinda annoying that Ubisoft is still not fixing their Uno server issues. Its always like this on Uno streams. Glad they saved it on Pokajan

• 
  RenovatedLee (@RenovatedLee) reported 30 minutes ago

  @spykicksin @kabrutusdeid There were people complaining about the login bs with Campaign Evolved, no-one expects quality from Ubisoft anymore lol, I should be able to just use the login from whatever launcher I bought the game from and be able to play without limitations. That's not whining.

• 
  Kitkat5335 (@Kitkat53351) reported 30 minutes ago

  @ThiccFilA_ Eh, honestly the merch splash screen I am not a fan od...feels too 'ubisoft' and the new enemies have a fatal issue - they clip through walls/buildings/platforms worse than older illuminate pre-fix

• 
  bishop (@puppyboybishop) reported 33 minutes ago

  @Alka_FPS so let’s break it down to “pull” an account you need some form of past or current login to the account or you need to have a rep at ubisoft pull them on average it’s about $300 per pull and rare to find a rep willing. you think that’s more likely than the name being bought??

• 
  Nerissa Voidfin (@NerissaVoidfin) reported 33 minutes ago

  @maximumfoxeh @GhostRecon @Ubisoft honestly its a smaller issue then people on newer PC's not being able to play it without some BIOS work arounds or some sketchy work arounds tbh

• 
  Bitswift.Tech |🇨🇦 🦉 (@bitswift_tech) reported 34 minutes ago

  Looks like a couple of big service providers are offline / down at the moment. Namecheap, Claude, UbiSoft, to name a few.

• 
  iampowlly (@iampowlly) reported 34 minutes ago

  Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bought it and still can not play do to the rage quit I get from it! Please for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.

• 
  Neoh 💿 (@neohnerdin) reported 37 minutes ago

  @BraidzMCau @Brooks_exe @DirtDisrespect That’s the thing Ubisoft games at their core SUCK!!! GTA never has had this problem.

• 
  Killer_Clown4191 (@KC_4191) reported 41 minutes ago

  @Ubisoft @GhostRecon Deploy the drone into the Santa Muerte Library I listened to the WHOLE encounter and it failed. First bug. Please fix it, thankyou

• 
  ANIMUS_X (@Ubicypher) reported 42 minutes ago

  @TheRealZephryss In my opinion; Mainstream sells and mythology IS mainstream. At the end of the day, it is just a videogame. Unfortunately, AC was originally rather underground until Revelations and ACIII launched the franchise into the overall mainstream when it began to be marketed with musical artists and such. And it essentially demonstrated that historical settings could be virtualized and monetized through an endless sandbox. At that moment it stopped from being a conspiratorial/sci-fi/historical action adventure and became a blockbuster historical-drama simulator after Desmond's death. It's obvious why old fans and new fans clash. "Original" fans or whatever you want to call them, "Those Who Came Before" for that matter, were following a narrative, tone and atmosphere imbued in philosophy that is almost non-existent, or at least at face value compared to the Desmond era is no more. There used to be a clear finale. Everything was leading towards Desmond becoming a ultimate Assassin and taking on Abstergo. The "new fans" or whatever, are in for the exploration, simulation, rpg mechanics, addictive Combat in some instances and the fact that you can explore an entire country in your living room, richly detailed and crafted to the detail. Both are valid. The problem has never been about the franchise going astray or going bankrupt in ideas. The problem is not just loss of identity. It's the fact that it wasn't planned to be this long in the first place. We live in a society now where entertainment needs to last and outlive us because we need more and more inmersion and escapism. AC was supposed to die with Desmond. But Ubisoft decided otherwise. I think both fanbases should all aim towards a future were AC makes sense and it's just not virtual tourism or massive RPG sandboxes with no other justification but the name of the franchise on the box case for it to exist. But it won't be until Ubisoft pulls it's **** together and crafts a cohesive narrative that concludes everything. Once and for all. Nothing can stop them to make spin-off games set in different eras after that anyway. There will be people to buy those games. See immortal fenyx rising. A neat banger. It's clear they wanted to turn AC into that but they couldn't. So I think they should think about making new IP's and get those wild ideas in these. There's potential. But haters' gonna hate.

• 
  Shredder - Mass Effect (@Shredder1400) reported 45 minutes ago

  @Azreal51265232 @xentinyl As much as I would like to, Ubisoft’s launcher is worse than dog crap. They’ve lost my account twice. I don’t wanna buy their games on PC unless they either fix their launcher or get rid of that requirement…

• 
  Dr. Urby-G (@UrbyG92) reported 47 minutes ago

  @MichaelPonte10 @Assassins_UK Sadly Ubisoft acts as if this issue is not widespread. There are multiple tickets, reddit posts, etc.. about it yet they haven't fixed it since launch! Underwater exploration is a core part of the experience, but this bug ruins it!

• 
  Bizmut🐸 (@BizmutCS) reported 49 minutes ago

  @CounterStrike @thegameawards @KaciAitchison This is deathmatch in Counter-strike 2. Fix it or embrace it and publicly say it's allowed to cheat in CS2. CS2 is a joke and doesn't even deserve a positive mention from anyone. Give us a date when you will release anticheat or give up the title of the best esport game. You are as detached from players just like 3A gaming industry. Valve is no better than EA, Blizzard or Ubisoft.

• 
  Visuljko (@Visuljkoo) reported 49 minutes ago

  @kindertotem98 Issues the size of the map causes: - 60%+ of the boss roster is recycled - Most dungeons and mines function and look the same - Pacing is horrible - DLC has the same issues Ubisoft design that ruins what would otherwise be a 9/10 game

• 
  Slava Ryzhkov (@RyzhkovSlava) reported 50 minutes ago

  @GhostRecon @Ubisoft could you finally adress issue with game basicaly not able to Load if you trying to play on newer CPUs such as Intel 12-14 Gen and Intel Ultra 100 to 300 Series

• 
  RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reported 53 minutes ago

  WHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?

• 
  Daniel Niemczyk (@niemczyk_daniel) reported 56 minutes ago

  @HIDEO_KOJIMA_EN I was just playing a Ubisoft game—there’s a supercharged Ferrari in it. It’s a shame I haven’t checked out your games yet, since I’m not working at the moment, but I have bad news for all players: all the servers are hooked up to aggressive, radioactive police-style video games

• 
  Bob Boberson (@BobBobersonWTFE) reported 58 minutes ago

  Nevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon