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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Glitches (12%)
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Game Crash (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches | |
| Achicourt |
Sign in | |
| Paris |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Ikraik #HoldUbisoftAccountable #ACSisterhood
(@Ikraik_original) reported
@Angi_AN @Memento_Gallery Wait there was a diversity and employment issue at Ubisoft? And the games need to be better? Wow, news to me. /s
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Spideynantha Praveen
(@spideynantha) reported
I'M Happy to See #Ubisoft make a Avatar game 2022, but I have some request to u , what we need in Avatar game - 1) At first don't do that like damn service based game 2) Give a game as Open world game like far cry, watchdog's, and Plus give a main story plot.
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Mad Doc Isak, #BlackLivesMatter
(@Emblemmaniac) reported
@LeoRydel But at least they showed games that they knew diehard Ubisoft fans would find interesting besides maybe M+R and the Avatar game. Square could just have rebranded their E3 to a Marvel Studios presentation and wait to show the rest in another present. That was the issue.
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gRiMchan
(@xXgRiMchanXx) reported
@UbisoftSupport @Rainbow6Game Mine isnt even showing up on the ubisoft cite. Just let me know if this has been an issue. I see people unable to claim but mine isnt even there lol. Thank you.
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Alexander The 1st
(@AT1ST) reported
@GodOfMoogles Wait, is there a Ubisoft/FNAF style issue with Humble Games? Had to double take on the name because I presume they're different than Humble Bundle?
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Autumn-Mae
(@AutumnMaeTV) reported
I don’t have an Extraction video to post To sum it up: we had an issue that was out of ours and Ubisoft’s control during our recording session, so we lost some footage. Without not a lot to use & the fact 2 other people were there with me, I don’t think I have anything
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Bobby Lauble
(@BobbyLauble) reported
@xChainbrain People def have a problem paying $70. Justifying Ubisoft’s greed by comparing it to the price actual music instructors, who actually need it to make a living, is asinine. seems like RS2014 worked just fine I’m so happy Devolver put them in a casket tbh Milk that cow, Ubi
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Sup | #BlackLivesMatter
(@SupTheGamer) reported
Could a western character be Fighter Pack 10? Possibly. But Crash would be leaked because of his tendencies. Rayman is similar with Ubisoft leaks. However sometimes characters are kept secret such as Sephiroth even though Square Enix stuff leaks. @HeroOfTime125 @enrico_cusimano
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Michael paintner
(@Michaelpaintne2) reported
@Ubisoft fix your ******* game I just got baned because of a drone stopping my nitro sell fix your dumb game now you cant fix a simple bug
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Gino Lucia 🇮🇹
(@LusciousR6S) reported
@GudJuJu_ So ubisoft is just lying when they say that the engine is the issue with implementing streamer mode?
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joe
(@VKUMV87) reported
@LastMinMiller @its_Kamyar @UbisoftSupport They should compensate this **** giving those things on ubisoft connect instead of twitch drops. It happens all the time. I lost my japan r6 major back in 2019 because of this same issue.
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The Weekdy
(@TheWeekdyyy) reported
@AquamAnder @NicholasJLevi Then at that point, maybe the solution is really just don't give it to Square who has had problems even outside of Avengers and give it to anyone else. Heck, I wouldn't maybe mind Ubisoft taking a crack at Marvel since Disney is already letting them play with SW and Avatar.
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🌸Wing Wolf🌸 (Commissions Open) 🆖 🏳️⚧️
(@GirlyWolfPup) reported
@MegaDriveBrad Microsoft saw Ubisoft's **** show and said "I can fix this"
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André G. Sosa Díaz 🇵🇷
(@ags_pr) reported
@squeak_easy @Consigno10 @GoogleStadia i think pivoting towards white labeling Stadia is what will allow them to grow the service. Look at Ubisoft. they get to have their own streaming service using Stadia's tech. if they get 100% of the sub money and just pay a fee, they have an incentive to port 100% of their games.
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Graham Law
(@G_Law_23) reported
@JrLibra93 @assassinscreed There haven’t been any changes, Ubisoft say they have investigated the issue but do you really believe that? They’re corrupt to the core don’t be so naive.
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Elegant 👑
(@DarwinElegant) reported
@Yazuka Guardians will be so much fun if it’s not too long. And to be fair tho Platinum isn’t EA or Activision or even Ubisoft. I think they could make a cool live-service game
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Andarne
(@Andarne_) reported
Hey @Ubisoft I tried to redeem the Golden Fan charm, watched the entire Post Show, but got an error. Now the charm's gone entirely. Any help?
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Slightly Wolfie
(@ItzArcticWolfie) reported
@notshuujin Honestly not too much we don't know about and things that aren't just updates to other games. Ubisoft didn't reveal anything and Square talked about a guardians of the galaxy game for way too long. Next platinum games live service game along with a bunch of final fantasy remaster
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Steel 🇺🇸
(@regaliasteeled) reported
im already logged into my ubisoft account via psn but to change my information i have to enter my information... thing is i dont know my login shite because i made it 6 years ago!!! and the same password ive been using since the dawn of ******* time isnt ******* working
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Assassin_Magic M 🇵🇸
(@Assassins_M) reported
@GeneratorRexy @Ubisoft Oh no, the know. They did their research, extensively in fact. They are deliberately choosing to forego authenticity for "fun", but then again, marketing is separate from development. And it's the marketing that I currently have issues with.
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Kyle Burrell
(@KyleBurrell16) reported
@UbisoftSupport @TehMunky Can you help me get my Ubisoft account back I had to factory reset my Xbox bc a error and cause of that I lost all my stuff. Can you help recover my account i don’t know the email or password but would my old Xbox username work it’s WittyTeacher127 thank you!
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THEKINGOFGAYMUSIC
(@SCANDOCIOUSJR) reported
@Ubisoft Is it possible to fix the immortals Fenyx Rising Lost Gods Camera angles.. its very restrictive.
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GiantSpaceHead
(@GiantSpaceHead1) reported
Or the game could die on impact due to a lack of interest from players in general. It could also be a Ubisoft situation where balancing in screwed in favour of encouraging micro transactions and or games as a service mechanics in order to “increase longevity”
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Aidan
(@Kanenums888) reported
@SSF1991 You know what makes me the most excited They have 3 hours to show off gameplay demos and talk to devs afterwards So there’s a good chance we aren’t gonna run into the same issue with Ubisoft and Square
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Brendon Josh
(@BrendonJosh_) reported
@Rainbow6Game Mouse and Keyboard players are ruining console games. At least 3-4 KBM players in EVERY MATCH. @Ubisoft FIX YOUR GAME!
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JiG 🐐
(@JiGGoat) reported
@RaMz_R6 @Ubisoft We all know its a business for them, they'd want us to re-purchase all the credits, elite skins, pl skins etc... its all about the $$ The problem is that most of the skins from my console account can not be bought again because its no longer available so its quite disappointing
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ItsMyTeamsFault
(@Ryans_Fault) reported
@Missilemage I have problems with Square aswell. I just don't know what people expected. other then XVI. I do wish the Final Fantasy remasters were coming to consoles so everyone could play. but I just think people are getting angry for nothing. Ubisoft had Rabbids, besides that? I didnt care
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Aerothan
(@aerothan89) reported
@UbisoftSupport Cant login, A ubisoft service is currently unavailable. This is logging on Ubisoft connect pc
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Lost
(@LOSTLEAD8R) reported
I'm more on the side that square had a decent presentation, but i agree there is just so many problems with it. Just compared to mircosoft or ubisoft, it at least was a presentation. Sure it was 80% marvel, but like i am excited for guardians of the galaxy mass effect at least.
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𝓱 𝓮 𝓬 𝓴
(@failenaa) reported
i guess i cant play AC Valhalla until these endless crashes are fixed. I've tried everything... and its impossible to get through the final chapter with all the combat sequences. It's just crash after crash. and now its frozen with Goodwin at 25% HP. Great. @Ubisoft