Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (17%)
- Glitches (9%)
- Matchmaking (5%)
- Game Crash (4%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cehegín
|
Online Play | 3 days ago |
 Weimar
|
Sign in | 3 days ago |
 Pessac
|
Online Play | 3 days ago |
|
Escalquens
|
Glitches | 4 days ago |
|
Angerville
|
Online Play | 4 days ago |
|
Colombes
|
Matchmaking | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Moonlight Dragoon (@Z_Silvestri) reportedThe problem is that they tried to do this with immortals and no one played it. I've been saying it for years but these teams don't want to make AC and far cry anymore and ubisoft is the one that keeps making them put the branding on it cause it's the only way it'll sell
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Blessed with the 'tism (@blessedtism) reported@nise_yoshimi I beat the series by having the 3rd game crash on me maybe a third of the way in. When I reloaded, I realized I'd have to replay the last <x> minutes and I didn't want to. Then I realized I wasn't having fun. Haven't touched another Ubisoft game since.
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amin mn (@aminmn09) reported@MitchHasWAP @RaiCadis2211 @TimoTweetss the problem with ubisoft game nowadays is that they blow everything that are interesting in the first couple of hours and then it quickly become a slog... look at ac valhalla, at first it is interesting and then it become mind numbing boring when it is about fulke
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Synth Potato🥔 (@SynthPotato) reported@374_Karim The problem is that at that point, you'd just be making a different game. And I do not believe current Ubisoft can make a game as good as AC1, it'll just be Mirage again which I enjoy Mirage but its not going up against that AC1-AC4 run of games
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0xdumbo (@dumbodiscusses) reported@Ubisoft FIX THE SERVERS
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RG | SergeantxDan (@SergeantxDan) reported@IdleSloth84_ Maybe they can fix it to where it's a full download and supports achievements and not the Ubisoft store....
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FinalBoss.io (@FinalBoss_io) reportedThey removed Edward’s hood toggle during leap-of-faith animations. Not a feature people invented in their heads. Not a balance issue. Just one of the little bits of character players liked being trimmed out in a patch Ubisoft didn’t even bother to call out. That’s the part remakes keep missing. Fans don’t only want the game back. They want the version that felt like somebody still cared about the details. Strip those out and you’re not preserving Black Flag. You’re sanding off the reason people kept it around.
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Game Pro (@GamePro007) reported@BeatzCreations @TheDivisionGame TD2 HAS THE SYSTEM Snowdrop Engine OLD, OBVIOUSLY THIS GAME IS FULL OF PROBLEMS. AND THERE ARE ONLY 20 DEVS AND UBISOFT IS RUSHING TO MAKE MONEY. THE NEW SNOWDROP ENGINE IS BETTER, BUT FOR TD3 bye agent
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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Jordan Dufrene (@J0rdvnn__) reported@Ubisoft Fix your ******* Ubisoft Connect app. I've bought games on pc that I can't even ******* play.
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shzwnn (@teuxaa) reported@rensela @Cloud9 @Ubisoft are you actually launching DDoS attack on ranked rn ?
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iampowlly (@iampowlly) reportedThere was an update! So what did it update? Not the laggy game, not the sound sinking, not the textures loading? so what then? I do not know. What I do know is I refuse to play this game until it has been fixed buy Ubisoft or Nvidia! So lets see how long it takes a AAA studio to fix there game!
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Edrox interactive (@EDROXinc) reportedi bet few Ubisoft games now are not playable because of online connectivity issue
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Its_Jmoney814 (@Its_Jmoney814) reported@Ubisoft fix your game got another bug in assassin creed black flag resynced
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spongeaa (@spongeaaa) reportedlike how ******** are you gonna do a 5+ hour server maintenance on the same exact day as the update ubisoft what are you doing now im mad as **** because they could’ve done the maintenance prior to the update but no lets waste everyone’s time and shut the servers down today okay
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Dan (@DanMontgomery87) reported@TheGameVerse And this is exactly the problem with Ubisoft, they’re literally the French equivalent of Naughty Dog, all they know how to do is remake and remaster existing games with very few new IPs
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mozzie solano (@victorsolano12) reported@UbiJugga @Ubisoft Have them fix their damn mouse trap. Ban mnk on console. Spoofing devices. Wallhackers. Tell them they can hire me for 40 an hour to watch replays and ban cheaters. Tell them to do their job.
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inkedELCHAPO 🇦🇺 (@inkedELCHAPO) reported@Riskit4TB @Ubisoft @assassinscreed Had same issue with star wars outlaws got a BSOD at release at the time on the best hardware available at the time. I dont do ubisoft games on pc at release anymore. I also had tried the game out on their ubisoft plus service.
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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MR3D-Dev (@MR3Dev) reported@ac_daily_news The problem was Ubisoft Quebec.
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Jose Cordoba (@jacordobar) reported@Dexerto Well of course Ubisoft would be on board, they love charging for D-tier games (oh, did I mention live service?)
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Adriano (@Adriano62110991) reported@ForHonorGame @Ubisoft Ubisoft store. The DLC appears in my Steam library, and I can launch the game normally through Steam. However, once I'm in-game, Arakure is still locked as if I don't own the DLC. Could you please look into this or let me know if there's anything I can do to fix it? Thank you!
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Darknes (@Darkneskid) reportedHello ubisoft support, can i please ask for your help? I wanted to link a different play station account to my ubisoft account, but i can't do it, i tried to send a request in your page, but it says error every time i try to send it, where else can i contact you? @UbisoftSupport
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🇺🇸 Guru Of Syrinx 🇺🇸 (@GuruOfSyrinx) reported@TheNaldrag Let me be real with you okay? I get it. People dont want to be let down by Halo Studios/343. I'm with you on that. But I PROMISE you, that Halo Campaign Evolved is a great reset, and a fresh start to what is to come going foreward. I said what i said because its true. Nobody can think for themselves anymore. Can you? Can you play the game on your own or with a friend and tell me its really that horrible? That nothing matters? Nothing is good enough? This is why i worded my post the way i did. I knew that i was going to piss off a LOT of Halo fans and boy oh boy did I.... but I dont care. I dont want to see Halo die, and every Halo fan deep down doesnt want it to die either the inky reason they do is because of the feeling of betrayal. There is simply no room for redemption for majority of fans and that is a BIG problem. When a genuine remake of the 1st original game is made and majority of fans dont care, let alone care enough to play through the game themselves, then its a losing battle. Halo comes out in 24 hours. Ive had early access and love it. I hope you do too. I hope you have enough hope left to play the game and get that nostalgia. More importantly, I hope yo uplay the game for yourself and form a genuine opinion, vs forming one prior to its release based off of screenshots and altered photos taken out of context. Thats all i have to say. Godspeed.
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Eric Wood (@ApplejuiceYT846) reported@Ubisoft fix solid snakes ability that shot should not be countered by alibi that’s so ******* bullshit
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Juan Jose 🇳🇬 (@verdolaga_8916) reported@Ubisoft Fix the servers! when i play R6 on pc the game leave me of the match, its so frustrating!
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B85! (@CZseventyfive) reported@OneHitSword @Variety Tell that to Microsoft when EU/UK forced it to license & operate its game streaming service to Ubisoft as a concession to get approval.
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Der Ältestenrat (@bunchofnumbersD) reported@BadWolf90_ They complaining about the repetetive ubisoft formula. If a game does that good, no Problem but rebirt has one of the borings sidequest ive ever had to do
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Provideniya (@ProviD_) reported@TheTrueSealYT IF (and that's a gigantic "if") Ubisoft had anything else than money on their minds, they'd do an actual remake - just update the graphics and fix the bugs that were left behind. A faithful AC1 v2.0 OFC this isn't the case and were getting some slop upgrade with gun mechanics.
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Jay Ratcliffe (@JayRatcliffe3) reported@Ubisoft please help as I know I’m not the only one with this issue. The Naval Contract on Grand Cayman has been soft-locked and is completely unable to be completed. This was only realised after completing the whole game. Tell me there is a fix coming soon 😭😭