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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (51%)
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Online Play (23%)
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Game Crash (14%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Sign in | |
 Braşov |
Sign in | |
 Pānīpat |
Sign in | |
 Ahome |
Sign in | |
 Montreuil |
Game Crash | |
 Licata |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Abdullah
(@Ab_Alhumoudi) reported
@UbisoftSupport I bought far cry 6 just a few hours ago and when ever I try to access it on epic games it says ubisoft login required and when i do it and come back to the launcher it shows PI-UBI-01: 102008 + i’m not using vpn
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hax
(@hax_btw) reported
Since ubisoft loves balancing op’s through scope changes and recoil nerfs.. Why does Zo and Ying both have guns with 100+ bullets, with no recoil and every scope available for them.. and your telling me the M762 was an issue. Make it make sense
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Rayhan Han
(@Rayhanhan27) reported
@growtopiagame Ubisoft fix your server i can't not logging
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Alivision
(@Alivision5) reported
@HaanSoloR6 Bro, I am having the same issue on PS5, and I have reported this to Ubisoft support and they have never got back to me, @UbisoftSupport
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Andris
(@SheeperXD) reported
@hamumu Heya! Have you seen what Growtopia has become? Help Ubisoft fix the damn game!
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Matt L.
(@_MattAttack) reported
@UbisoftSupport Same message 2 messages over and over again. Then I’ll get “An error occurred while sending your response.” on Ubisoft connect
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ChrisTheWrist
(@CVotoe) reported
@UbisoftSupport Hey, I try to load up my game but I try logging into Ubisoft Connect and keep getting the error "A Ubisoft service is currently unavailable. Please try again later." Any help?
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hannah
(@1bitchtrain) reported
ubisoft customer service is horrible. Been trying to buy r6 credits for three days and everytime it’s sending me emails saying it’s fraud and they haven’t relied to my message in 3 days and there’s nothing on their website to help lmao @UbisoftSupport
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knight🎸
(@zuxzio) reported
Ubisoft servers down or what? I can’t even login and play R6
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Y2K era PC Game Aesthetics
(@pc2000s) reported
@readyinafewdayz @AySashaa Ubisoft connect, which is apparently causing lots of problems for far cry 6 players, and ea desktop which I think is in beta but required for EA gamepass PC games conflicts with origin which is still needed for ea games on steam
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BooBunny 👻💢
(@BadBunnyTwitch) reported
@Antc26 i'm so mad, it was only after i bought it i realized it was ubisoft (because they made me sign in ughh). and now that i'm playing it, it really wasn't worth the tar mark on my soul to do business with that **** company
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A H
(@AH18927772) reported
@UbisoftSupport it won’t let me login and says there is an unavailable service for uplay
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Lior sigeoker
(@LiorSigeoker) reported
@UbisoftSupport Can you guys please fix your dumb ubisoft plus, i bought it and now it says its suspended
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Julia
(@HecticSalad) reported
@UbisoftSupport Hello! Sorry if I was rude, I was frustrated and didn't think someone would reply. So, I play on PC (an Acer Nitro 5 laptop) & the game randomly freezes, sometimes in combat or in a field, the sound a few seconds later, then I'm taken back to Ubisoft Connect & the crash report.
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SpencerSaks
(@SpencerSaks) reported
@UbisoftSupport I’ve followed those steps and it didn’t fix my issue. I also cleared my cache, restored my licenses, and checked for PS updates and no change to my problem. I check and my game is up-to-date with the updates. My Ubisoft username is: SpencerSaks
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DreamKiller
(@Lagoniko_91) reported
@Rainbow6Game @Rainbow6Game it seems Ubisoft launcher is not working on PC platform althought its global status in page is online. Please check
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PyroJinn🇻🇳
(@NnijoryP) reported
@DaveOshry I wish Ubisoft would fix the majority of the Prince of Persia franchise being unable to play on windows 10
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Zig
(@Zig077) reported
@MilesDompier Naruto: The Broken Bond and Naruto: Rise of a Ninja, i think both are impossible because Ubisoft Montreal no longer has the rights for Naruto games.🥺😔
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marcello
(@LMarcell0_G) reported
@UbisoftSupport Hey guys, last night and this morning my ubisoft connect keeps saying "a Ubisoft service is currently unavailable". what do I do?
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YaBoyVinny
(@OmgAVince) reported
@Rainbow6Game has gone to absolute S***, Halloween event is so bad and unplayable. and the modders running around the base game is so sad, @Ubisoft clearly does not care anymore and rather take your money via micro-transactions then FIX what was once a GOOD game, #DefundUbisoft
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Илья
(@Kapusta_LV92) reported
@Thewhiplasher11 @Ubisoft Game already have problems with cheaters, free weekend gonna destroy this event.🙃
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Dryden'Rhys✌🏽️. .
(@DryDry365) reported
@Ubisoft is there a way to solve the dying death loop glitch on FarCry6? No I don’t have time to open maps and yes I’ve turned the console on and off. Several times. Anything else?
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S Brad
(@SBrad8999) reported
@thicc_stick_boi This isn't a Gamepass problem per se, it's an industry wide issue. Doesn't make it any less annoying though, MS are becoming just as greedy as EA, Ubisoft etc. Not a good look imo
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Jaco Rodrigo
(@Redjakers91) reported
@UbisoftSupport when I try to load Ubisoft connect, I get the error a Ubisoft service is currently unavailable
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David B.
(@DIRTY_AE) reported
@RealPkerz Ubisoft: We have noticed in issues in the pc matchmaking servers, we’ll be shutting down all servers on all platforms and taking away all 1x optics for jager to ensure quality changes.
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Abdullah
(@Ab_Alhumoudi) reported
I bought far cry 6 just a few hours ago and when ever I try to access it on epic games it says ubisoft login required and when i do it and come back to the launcher it shows PI-UBI-01: 102008
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AWOL80
(@Benson26539456) reported
@downdetector Ubisoft service is unavailable every time I try to log in
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Abdullah
(@Ab_Alhumoudi) reported
@UbisoftSupport I bought far cry 6 just a few hours ago and when ever I try to access it on epic games it says ubisoft login required and when i do it and come back to the launcher it shows PI-UBI-01: 102008
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Jacob
(@JacobTP64) reported
@ChaudSpieler @JamieHKid Ubisoft didn’t even celebrate its original mascot’s 25th birthday and crash is owned by activision
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VileDreams
(@mmorpger69) reported
**** you @Ubisoft Stop making me try to login to your stupid bulllshit for a game I purchased on a superior platform