Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (52%)
• Online Play (23%)
• Glitches (20%)
• Matchmaking (3%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
San Luis	Sign in	17 hours ago
Guadalajara	Sign in	2 days ago
Abbeville	Glitches	5 days ago
Noisy-le-Grand	Online Play	9 days ago
Toronto	Sign in	10 days ago
Madrid	Online Play	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bravas99 (@Bravas09) reported 3 minutes ago

  @Pirat_Nation the base of cheater is windows fix your anticheat, If Riot can't handle it with so many more security measures, how could Ubisoft possibly do it? Nobody believes that.

• 
  Mike : MadHutch (@MadhutchMike) reported 4 minutes ago

  @RainbowzZz9 @entergamenexus @TheDivisionGame 60fps with alot of graphical issues my dude And cant hit 4k what are you arguing about. Its ubisoft man guess thats answer enough

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐝GTAraj🐝 (@GTArajgaming) reported 4 minutes ago

  @darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control

• 
  KayGee (@kennyg671) reported 7 minutes ago

  @UbisoftSupport I'm having issues with my Ubisoft account and have been ignored by you. Not much of a support...

• 
  XxTr3m3Ly 74m3 (@n0nc0mposmentis) reported 8 minutes ago

  Star Wars Outlaws had this problem but it's much worse here. I don't want anyone to speak. It's so ******* bad, it's feels so low effort and generic to almost be a satire of Ubisoft Open World Formula. Good god. Who wrote this **** ?

• 
  Abel The Strong by The Good Lords Mighty Grace (@shydout) reported 9 minutes ago

  @dame_r6 The game is unplayable too many bugs , too many dcs , no comms but people wanna coms randomly , its the worst experience ever , but when you stack its 10x easier why wouldnt he ? Ubisoft knows theres bugs and cheaters they try to fix the game but they hope you still play, i wdnt

• 
  Blackwolf_King42 (@Black_wolf_1978) reported 12 minutes ago

  modifier and walls thats not there buffing shotting cant hear the guns drones coming at you like we in legendary the game is trashed and cleaners taking control points not happening the icon for the pilot is on @divisiongameHQ @Ubisoft @Orkanos when all this going get fix

• 
  Super Sonic x (@SuperSonicx17) reported 16 minutes ago

  @super8bitgamer @RaceCrossWorlds Maybe so but it isnt quite about what you or i want but rather whats getting them guaranteed money. Transformers would end up like Godzilla, which id dislike. MLP isnt as big on a global scale as it could be. As for Rayman and Crash? It depends on if Activision and Ubisoft

• 
  coubdolf (@coubdolf) reported 18 minutes ago

  @SaltyreArt I read somewhere that the deal with Ubisoft was actually struck back in 2017 because of the Snowdrop engine, but it’s practically useless... the game isn't properly optimized, and it’s completely unclear when Ubisoft will ever fix that.

• 
  iCheckVibes (Gaming Unc) (@iCheckVibes) reported 19 minutes ago

  @Stallion83 That is a Publisher (Ubisoft) caused problem. This isn't a Playstation or XBOX problem. Publishers should be forced to offer a Offline version (even if the game is online-only). Stop Killing games is fighting for something like this. If they did, you'd enjoy The Crew 1 today.

• 
  V (@catslashmouse) reported 22 minutes ago

  Also **** the drones. I don’t know what early 2020s Ubisoft was ******* thinking when they put drones into two fine games (Legion and GR Breakpoint), genuinely the most irritating parts of the respective games. No, I don’t care if it’s in service of the futuristic setting

• 
  Sam (@SammyDish) reported 24 minutes ago

  @Verx_R6 @Ubisoft @UbisoftSupport Reaching out to their support is pointless cos you'll get an automated response,l had similar issue and after submitting several complaints i got no helpful response,l eventually got aid from a support specialist known as FREDTECH01 on TELEGRAM

• 
  🇩🇪Mia San Mia🇩🇪 (@DaToby98) reported 25 minutes ago

  @elgat1to @guywhoiswoke Saying "Theres nothing to do" in a Singeplayer game after finishing it is a completely stupid take. Part of that mindset is why we get so many filler open worlds a la ubisoft or Live Service slop with "infinite" content

• 
  John Can’t Lie (@JohnKrunik) reported 28 minutes ago

  @tonydotstyle @matiasgoldberg that was 10 years ago, we got a lot more efficient handling memory etc. and you're trusting ubisoft to actually know their ****? anyway, if done smartly it wouldn't be an issue, just that it needs more effort and actual knowledge that rockstar india probably lacks

• 
  Lee Helck (@LeeHelck) reported 28 minutes ago

  @Ricco_Wrld my issue isn't with the game, it's with the studio. they are one of the worst, second only to EA and Ubisoft. but go ahead, enjoy the game, i'm sure it will be fun. it doesn't effect me in the slightest.

• 
  Meandering Mystic (@mean_mystic) reported 28 minutes ago

  @mpr_reviews @SKHYJINX @D_S_O_Gaming I wonder if it might be the issue that Ubisoft has had in the past. which is that controller is smooth but mouse and keyboard isn’t. Or it could be like the engine not handling high polling rate mice well which is common.

• 
  Cierra 🫧 (@nottCierra) reported 28 minutes ago

  @rChikcan @Ubisoft HOW DID YOU FIX THIS?!

• 
  TJ (@foreversausages) reported 30 minutes ago

  @MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.

• 
  joackim lauridsen (@Virolykana) reported 35 minutes ago

  @Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad

• 
  Richard Fisher (@richfish84) reported 39 minutes ago

  @stupidcoolin @Dearg_Gosling GTAV is no better than any ubisoft game aside from the online aspect. A living breathing updating city can't save a game if the missions are the same as 10 years ago. If it's great I'll buy it and play it, no issue. I'm not hating on it, I just want a better campaign than GTA V.

• 
  Al ex (@Freeeman_Gordon) reported 46 minutes ago

  @Dexerto "the inconvenience caused by this issue"!? This kind of behavior is just deeply rooted in corpo speak. Hey @Ubisoft let me spell it out for you: 'Please apologize, dear customer. We made a M-I-S-T-A-K-E."

• 
  Young Smoke (@YoungSmoke603) reported 47 minutes ago

  Hey @Ubisoft @Microsoft @XBOX can we fix extension management on rog xbox ally x please? Ubisoft connect games that aren't game pass games disappear from the Xbox pc library when extension management is turned on, so you have to open the ubisoft connect app to access those games

• 
  Goobzor (@Goobzor) reported 50 minutes ago

  @StoneMountain64 issue here is this is not Ubisoft. rockstar has a 25 year track record and has never downgraded from a trailer. this would be the first time and i just dont see it happening

• 
  Nat Nivram (@NatNivram) reported 52 minutes ago

  @PlayStation Are you guys going to try and win back your customers’ trust? I even tried to buy AC Shadows from the PS store, ran into a technical problem and you and Ubisoft have just passed me around. Embarrassing shambles all around.

• 
  MC (@MJR_Plays) reported 54 minutes ago

  @Rebel_ They shouldn’t have gotten rid of XDefiant and fix the damn game. That’s what that game was made for. Ubisoft is stupid tho. COD needs the player retention

• 
  joackim lauridsen (@Virolykana) reported 54 minutes ago

  @Ubisoft maby put some energy into fixing th dead *** broken patch that literlay deletes players caracters when they buy your expencive microtransactions?

• 
  Ricci Research (@ricci_nov) reported 57 minutes ago

  @Pirat_Nation EAC ships Linux support out of the box — Ubisoft is turning off a working feature and billing it as "player safety." The actual calculus: kernel-level visibility on Proton is thinner, and Steam Deck players are a rounding error not worth the support tickets. Say that part.

• 
  Semiconductor Insider (@SemiconductorsX) reported 58 minutes ago

  NVIDIA is using games to break into Windows on Arm, not just AI demos. RTX Spark PCs start shipping as early as September. At Gamescom it lined up EA, Ubisoft and Embark. F1 25 and Arc Raiders are named. Anti-cheat support is coming too. The pitch is 1440p AAA above 100 fps with DLSS and ray tracing on the Blackwell GPU next to a Grace-class CPU. That is the Qualcomm contrast. Snapdragon already has Easy Anti-Cheat and Fortnite on Arm. Adreno X2 roughly doubled generation-on-generation, but Time Spy still sits near an older Intel iGPU, not discrete-class GeForce. Eric Demers, who ran Adreno for years, left Qualcomm for Intel this year. Asus and MSI first-wave Spark units are already reserved out, matching the Taiwan reports. Lenovo, HP, Dell and Microsoft follow. A sold-out $3,000 Arm laptop does not fix the PC cycle. It does put GeForce, CUDA and a game list on WOA before Qualcomm has an answer at that GPU tier. Software support is the gate. Hardware allocation is the other.

• 
  Guff (@NoLimitGuff) reported 58 minutes ago

  @Rainbow6Game Yo ubisoft FIX YOUR ******* GAME HOW ******** AM I IN A RANKED GAME BLUE SCREEN FOR 40 MINS ALREADY

• 
  kam (@KamtanaR6) reported 59 minutes ago

  @fettR6S your new video about the bans is not completely accurate and I want to shine light before misinformation gets spread. In game messages may say cheating, the email however says the real reason for ban. In the past when Spoit was speedrunning bans, they have not started the bought account/alt account bans yet, and he was purely getting banned for CHEATING based on stats and fast rank ups. Last season with Ranked 3.0 was the first season we have seen where R6 decided to ban bought accounts, and all of the emails say breach of conduct despite in game saying banned for cheating. A huge problem with this, pros who log in from a teamhouse, a hotel, military that log in on base or abroad, every day people who just move houses or change internet providers, people who use VPN's or exitlag where the IPs will show different geolocations, will all be at risk of getting banned also. Now obviously this is not the main cause, R6 has a big scene for buying accounts even at the pro level. We even see pros sell accounts and we've seen pros scam account selling. The biggest cause would be the scene for buying accounts. Personally I dont think its right, I've bought numerous accounts myself so you can call me biased, but even unbiased Ubisoft has broken promises with the community and has made their "LIMITED TIME" skins available again and even at that has scalped ******** out of those items for a ridiculous price, and hardly has given any of that back to the community it seems. If we give so much money to this company why does it seem like they are always betraying us. Ubisoft had it on their websites for what seasonal skins and battle passes were, both were defined as limited available items, now they are back in store, even in alpha packs, it is betrayal. Soon we will see Chroma Streaks, possibly pro league skins, black ice bundles, all available again yet no sight of marketplace. We were branded a new secure boot for the game this season, and the panel team talked about DMA problems, yet in the new secure boot metrics, you dont even have to enable IOMMU which is literally what Valorant and Faceit are using TO DETECT DMA. Ubisoft surely isnt allocating money to staff manual bans. I know so they are still paying case workers out of New Dehli, Cairo, Cape Town, to handle cases and arent even doing proper investigations for account issues. It is a disgrace to give Ubisoft any benefit of the current dung ball they are rolling us all into as players.