Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Charleroi	Online Play	3 days ago
Lille	Sign in	4 days ago
Paris	Sign in	4 days ago
Paris	Sign in	4 days ago
Pierrevert	Sign in	4 days ago
Rennes	Online Play	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Marquiz de Slade (@Mudkipstoat23) reported 7 minutes ago

  Really enjoying Star Wars Outlaws. I get all the "typical Ubisoft game" criticism, but it's not really an issue for me- I get pissed off when Far Cry does new things because I literally do just want the same thing in a different exotic environment every time from Far Cry.

• 
  TealStory (@toddjr3) reported 9 minutes ago

  @lorddiethorn @Tealeaf_Farron @Pirat_Nation If any antitrust laws were broken why has nothing happened and why did Ubisoft fold like a lil *****? 🤡

• 
  Barut404 (@Swifty404) reported 10 minutes ago

  @UbisoftSupport Hey Ubisoft do you even work ? My ticket for a error on R6s Shop has been closed whit no answer from youre side and now i have a porblem whit ac Syndicate do you also close it after 4 months whit no answer ?????????????????????

• 
  Bobbie-Louise💋 (@BobbieLouise94) reported 10 minutes ago

  @TheDivMobile who ever the worker Krishna is tell them to do there job!!! It’s been 19 days since I created a ticket spending £60 and getting 0 help!!! Sort your support team out!!! Always a issue with that person @UbisoftSupport @Ubisoft

• 
  TheDezembro (@TheDezembro) reported 17 minutes ago

  @Abhiraj_Singh17 @DoorJacque3701 Again. I know. This IS a problem lol I WISH it was a dev, actually. Because a dev is just a dev, who gives a ****. This, on the other hand, is a higher-up at Ubisoft making it very explicit what he wants to see in the future. Which is us owning nothing.

• 
  K3nnyN3v (@k3nnyn3v) reported 20 minutes ago

  I bought Division 2 on steam and Ubisoft connect suspended my account 24 hours for apparently multiple login attempt The only way to stop this from happening is you have to open Ubisoft connect and login FIRST then you open the game from steam actual dogshit launcher

• 
  ... meh (@FrustratedGame4) reported 21 minutes ago

  @Escanor963884 @TheDivisionGame Visit Ubisoft sign in, go to your profile unlink. Then relink your account with Twitch. Drops stay forever once you redeemed them with Twitch, you just need to fix your link with your Ubisoft account. Use your Steam, Playstation, Xbox account etc.

• 
  Nya | DE (@NyaaaaaXDDDD) reported 22 minutes ago

  JoeGoR & Devils (aka HK Ubisoft customer service staff) on the same team for ENC are just so sick

• 
  404oops (@oops4041555) reported 24 minutes ago

  yk they could've chosen to leave the steam store, because they already know that players own rainbow six and let them play the game through their ****** uplay launcher terms are terms, dude let's talk about you, tim! you broke them, and then started crying like you were a victim of some abuse. you're a ******* billionaire, you're not a victim, you legitimately abuse the microtransaction system to trap people into a vicious cycle of spending money. if you have an issue, either bite the ******* bullet and forfeit what could possibly be pennies to you, or bite my *** and lock people out of paying for virtual dollars from the app, while allowing computers to pay for it. you have to pay for the services you use. 30% is perfectly ******* fine, tim. everyone does that. i will pay you 30% of my whole wallet for you to shut ******** up.

• 
  John Smith (@smith_john93692) reported 24 minutes ago

  @ac_daily_news Fake? The gameplay is real, its just that two shots of the same things where put together. Probably because the first shot didn't work out or there was another issue. Please criticise ubisoft, but put that criticism to more important things about the game.

• 
  Shangori (@ShangoriGannos) reported 26 minutes ago

  @Aelita_LL @ChristinaTasty Those are terms of service. No one is stopping them from selling games as cheap or as expensive as they wish. What ubisoft wanted to do was create artificial competition. Where you show a higher price on a competitor to drive sales to your place That's obviously not allowed

• 
  Armaan Sidhu (@realarmaansidhu) reported 28 minutes ago

  Ubisoft just announced billions in losses. The stock is in freefall. This is one of the largest gaming companies in the world failing to ship products people want to play. The financial picture. Ubisoft Entertainment reported full-year fiscal 2026 net loss of €820 million on revenue of €1.85 billion, down 32% YoY. Net debt now exceeds €1.5 billion against shrinking cash reserves. Market cap has collapsed from €7B in 2022 to roughly €1.5B today, an 80% drawdown. The structural problems. Star Wars Outlaws launched in August 2024 to mediocre reviews and weak sales. Skull and Bones launched after 11 years of development and was widely panned. Assassin's Creed Shadows delayed twice. The Division Heartland cancelled. XDefiant discontinued. The Ubisoft business model historically depended on annual installments of marquee franchises. The model assumed the brand would carry mediocre design. The 2020s gamer audience punishes mediocre design regardless of brand. The formula stopped working around 2022. The competitive context. While Ubisoft struggled, Larian (Baldur's Gate 3), FromSoftware (Elden Ring), Sony first-party (Spider-Man 2), and Nintendo shipped products that defined gaming culture. The bailout watch. Tencent owns 9.99% of Ubisoft and has expressed interest in increasing its stake. A full acquisition is now possible at the depressed valuation. The Guillemot family holds enough voting control to resist, but the financial pressure may force them to sell. The lesson for any creative business. You can ride a brand for 15 years. Eventually the product has to be good. Ubisoft forgot. The market remembers.

• 
  Red Headed Steppeson (@RdHdSteppeson) reported 31 minutes ago

  What gets me is Steam is portrayed as bad for saying “You can’t use our infrastructure but charge less than you do to Steam users.” UbiSoft could have lowered the price on Steam, that would solve the issue too. They chose not to.

• 
  𝙈𝙖𝙩𝙩 𝙂 (@loinmin) reported 33 minutes ago

  @XBOX @XBOXSUPPORT @UBISOFT FOR THE LOVE OF GOD FIX ASSASSIN'S CREED BROTHERHOOD XBOX360 BACKWARDS COMPATIBLE MODE, **** CRASHES FOR NO DAMN REASON AND ITS SO FKIN ANNOYING, IS THIS WHY ITS DELISTED FROM THE STORE, FOR **** SAKE, NEGLECT IT INSTEAD OF FIXING IT, EZIO EZIO EZIO

• 
  Jack Dorsey (@AmericaFiratDea) reported 37 minutes ago

  @assassinscreed @ForzaHorizon You all have an ubisoft problem to deal with first

• 
  mizzy number two 🔞 (@freakymizzy) reported 39 minutes ago

  ubisoft fix your ****** game

• 
  Nate Corwin (@NateCorwin1) reported 40 minutes ago

  @MihajloBlagoje9 @TheRealZephryss This really shouldn’t be a ******* issue. There are other things that actually deserve criticism. This just seems really ******* stupid specially when companies besides Ubisoft have done it. I’m tired of this one-sided mess either. It’s bad for everyone or it’s not.

• 
  Robert Gough (@SilentWraith87) reported 42 minutes ago

  @NuCaloric I mean the word was that Division 2 was gonna end live service and everybody played it and even Brain Dead Ubisoft were smart enough to keep it going and it still get's updates, so while unlikely that it would happen here, it has happened before.

• 
  emilio quezada (@kakashisharing) reported 44 minutes ago

  @TheDivisionGame You Ubisoft are the joke , you think the llayers Have year play the division are dumbs , now all effort for farming now dont any value , when you wanna fixed the game , look the pvp game, the lag switch have 3 o more year broken the game , the sane players, you are blind

• 
  犬さん (@2longtailcat) reported 46 minutes ago

  @ProjectLibertar The government needs to stop treating companies like they're gods. The biggest thing we could do to prevent all these problems is by turning copyrights into copyprivileges. Privileges you lose permanently by violating consumer rights. For example, The Crew, Ubisoft.

• 
  K3nnyN3v (@k3nnyn3v) reported 47 minutes ago

  mind you I bought the game 3 years ago and it was working fine loging in without multiple login attempt warning Now i have to be worry that my account would get suspended permanently if i accidentally open the game on steam without ubisoft connect genuinely, **** you @Ubisoft

• 
  Pointlighter (@pointlighter) reported 48 minutes ago

  @Ubisoft Will you announce a fix for Watch dogs 2 considering it hasn’t worked on almost every RTX GPU for the past 6 years

• 
  MarketQuestJas (@MarketQuestJas) reported 49 minutes ago

  Key questions for Ubisoft stock: 1. Will Black Flag Resynced actually ship on time (July 9)? 2. Can it sell well enough to move the needle on Ubisoft’s financials? 3. Is this just another nostalgia cash grab or a real turnaround signal? One big successful remake won’t fix Ubisoft’s structural problems.

• 
  Hurglet (@hurglet) reported 54 minutes ago

  @BigSmilesUltra @SkyAsassino Except unlike Bungie, Ubisoft has other live service titles bringing them money in the meantime (R6, FH, etc). Destiny 2 isn't making them any money, and if Marathon was to shut down, why would Sony give them funding for D3 if they aren't making any money back in the meantime?

• 
  Moo⁷ 🐝 IS SEEING BTS BARRICADE (@Yuiikoos) reported 58 minutes ago

  @BaysideBebop @WeskerMainDBD you just said its basically impossible and then never impossible lol. its 100% possible, its just unnecessary + they gotta fix 10,000 other things rn. tbh i think a replay in this game is a waste of time i just wanted to point out that ubisoft said they were never and did :p

• 
  HammerStone (@Hammerstone911) reported 1 hour ago

  @TheRealZephryss As far Left field as Ubisoft has become, this remake should be an appology to the fans. Give us some fan service. People are still talking about how ugly the broken nosed thing was in Star Wars Outlaws. Make the women attractive Ubisoft.

• 
  RichDK (@Rich_DK2) reported 1 hour ago

  @3MegistusHermes @falloutplays Hiring based on anything but skills is not only a problem, it's bigoted, immoral, discriminatory and illegal. It's also the reason the content is a problem. Just like we've seen with Bioware, Ubisoft, and tons of other game companies along with Dr Who, Star Trek, Star Wars...

• 
  Pandie (@PandieGoodz) reported 1 hour ago

  @komocode @Pirat_Nation they already been cutting devs and employees off, have you seen what happen to epic games? microsoft? Blizzard? Ubisoft? I highly doubt this will effect their sales at all when they made the decision to make a live service game in the first place.

• 
  Poyraz Denizli (@poyrazdenizli20) reported 1 hour ago

  @Frjngee @Ubisoft @UbisoftSupport Talk to Sylas_Nerd about this issues

• 
  CarolinaFrog 🇺🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿✝ (jsocfrog4gaming) (@jsocfrog4gaming) reported 1 hour ago

  @UbiMassive @Ubisoft matchmaking hasnt been this broken..... well.. youve broken it alot, but i havent had this level of matchmaking headache since yall brok Ghost Recon Phantoms! this is garbage for a AAA game!