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Ubisoft Connect

Ubisoft Connect down? Current status, problems and outages

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 63% Sign in (63%)
  • 19% Online Play (19%)
  • 8% Glitches (8%)
  • 8% Game Crash (8%)
  • 2% Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
New Delhi Sign in 16 hours ago
Berlin Sign in 1 day ago
Montbéliard Online Play 1 day ago
New Delhi Sign in 1 day ago
Clarkston Online Play 1 day ago
Marseille Glitches 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Ryan84500583
    PaperWarrior (@Ryan84500583) reported

    @PainUnFazed @IGN @Jarrettjawn I saw a tweet from Ubisoft about this issue. They should be fixing it. I haven't been able to check yet though

  • sooner_chris
    Sooner_Chris (@sooner_chris) reported

    @Ubisoft @assassinscreed You guys bother to fix the jomsviking character not saving bug this time??

  • IbrarMumtaz
    iBRAR (@IbrarMumtaz) reported

    @arsalanzuberi @Ubisoft Also, they want to now ship less AAA games and follow the apex legends model. Funnily enough 🤔 assassins hashessh has had micro transactions in them for over a decade now so wtfook? So clearly what they have now is not working $€.

  • BLiernier
    Bruce Liernier (@BLiernier) reported

    @assassinscreed Would prefer to be able to Download the DLC. Ubisoft Support knows about my problem an hopefully will solve in soon.

  • dadx81
    Once was a gamer (@dadx81) reported

    As games as service has been figured out by gamers as basically a free 2 play game model with an initial buy in ....so I can see why Ubisoft is going to try going with free 2 play model...the division..rainbow 6...ghost recon etc are all basically free 2 play in the end

  • ysnbrs
    Yasin Barış (@ysnbrs) reported

    @assassinscreed @Ubisoft When will you fix ''avenge the death of 10 players'' challenge?

  • Eminem2420
    Eminem2420 (@Eminem2420) reported

    @Track404 @PaulTassi @Forbes Not even Ubisoft is this bad. That is the problem.

  • dazzaw17
    Daz (@dazzaw17) reported

    @Ubisoft @assassinscreed PLEASE!…… fix the damn bug where my berserker armour gets removed from my character, it’s getting ridiculous now, to the point where I don’t want to play the game anymore, which is sad because I really enjoy playing it….WHEN IT DOESNT DELETE MY GEAR!!!

  • 00_Son_00
    Son (@00_Son_00) reported

    Typical Ubisoft **** buy now play later ...when they can be arsed to fix buggy mess 6 months later .......buy Dlc for Valhalla but can't play it ...that need to sort there **** out

  • redyennefer
    Yen of the Have-Nots ☭ (@redyennefer) reported

    I love how Ubisoft has already released DLC for #AssassinsCreedValhalla but they can't even fix the base game Trophies and fish spawning are STILL bugged & have been since launch, but sure! Let's release new content. I'll never buy an Ubisoft game at launch again. Never.

  • Mangekyoprotoge
    Itachi Uchiha (@Mangekyoprotoge) reported

    @jayfearnley91 @MelvinSchreyner @UbisoftSupport You do realize you're complaining while they're actively looking at the issue right? Does anything I say make sense. It's an issue between Ubisoft and Xbox/Microsoft servers.

  • Mangekyoprotoge
    Itachi Uchiha (@Mangekyoprotoge) reported

    @Murkrowz @MelvinSchreyner @UbisoftSupport PlayStation players have access. I'm telling you what you should be thinking logically. If PS4/5 players have the issue as well, wouldn't you think it's a Ubisoft internal server issue? They're getting it resolved. You keep making a fool of yourself though. Have a good morning!

  • DesiLikeArnaz
    Desi Rosenberger (@DesiLikeArnaz) reported

    @assassinscreed DON'T PLAY ANY GAMES MADE BY @Ubisoft @UbisoftSupport. THEY DON'T FIX THEIR GAMES NOR DO THEY CARE ABOUT THEIR CUSTOMER'S HAPPINESS. THEY KNOW THERE IS A BUG WITH A GAME OVER 6 MONTHS OLD AND REFUSE TO FIX OR REFUND.

  • hemarookworst
    Chunks (@hemarookworst) reported

    @ACFirstCiv @assassinscreed Been there, been all over the place, Ubisoft is having issues with people who bought the season pass it seems.

  • CezlR6
    CezlR6 (@CezlR6) reported

    hey @Ubisoft @Rainbow6Game wanna ******* do something about the massive cheating problem plaguing ur game or nah?

  • RsSebastiaan
    Sebastiaan RS (@RsSebastiaan) reported

    @Ubisoft @assassinscreed Already got a bug that means I can’t continue the questline, like less than an hour in. Restarting did not fix.

  • Murkrowz
    Murkrow (@Murkrowz) reported

    @Kabatops @Jorraptor Just checked on my end. Still seems broken. No download. I am on PC (Ubisoft Connect) Europe. Season pass holder.

  • DesiLikeArnaz
    Desi Rosenberger (@DesiLikeArnaz) reported

    @UbisoftSupport You don't care about your customers or your games. You are "aware" of the problem with UNO for the Xbox One. You say "We'll fix it ASAP." that was 6 months ago. You won't give refunds. All I can say is I hate your company. I have tossed my old games. @Ubisoft is unreliable.

  • nogumbofornazis
    Cook Cajun, Punch Nazis (@nogumbofornazis) reported

    @JoshtheSandwich @Ubisoft Oh ******* hell. That must be why their subscription service is so inclusive for fairly cheap.

  • Mercedes_Razor
    Mercedes Razor (@Mercedes_Razor) reported

    @JudgeEyesLover Don’t know but it runs like a charm and you don’t need to pay any subscription to play it, so as long as your internet is 30Mbps+ and stable, I don’t see the problem with taking 5 min to make an account to play it. Is it different than making an Epic, EA, Ubisoft, etc account?

  • ibrahimbjkkkk
    İbrahim1 (@ibrahimbjkkkk) reported

    @Its__Hazza @UbisoftSupport @assassinscreed no it still hasn't come. ubisoft always keeps waiting with errors. I wonder if PS users were able to do it.

  • joshgelnette
    josh gelnette (@joshgelnette) reported

    @UbisoftSupport @assassinscreed I realize we are in a pandemic and all but a lot of other game studios are releasing their games without any issues. AC Valhalla is a step back from the previous entry to begin with. Then add all the bugs and glitches is really unacceptable. Ubisoft studios can do better

  • LHdj__
    LÉO (🏛️🏺👊🏽🔻) (@LHdj__) reported

    @AccessTheAnimus Ubisoft really let me down on this game. It's great and all but full of bugs, crashes, performance issues, and now you can't even access the things you bought. That's annoying. Next time I think I'll crack their games

  • mexicanporo
    Alexander Saavedra (@mexicanporo) reported

    @UbisoftSupport @TheDivisionGame I'm have issues accessing the closed test forum for a new game and ubisoft support is of no help. please help me.

  • AIMGamer
    Ali Almuhanna (@AIMGamer) reported

    @YongYea It’s sad. Ubisoft some franchises with interesting settings, and yet they’re only making live-service bullsh*t.

  • LLudwigs
    Laura #FightForWynonna (@LLudwigs) reported

    @JackEaton999 @UbisoftSupport Sure but that’s not how support usually works. As long as they’re quiet, people will keep complaining about it because they have no idea if someone is working on it or not. You’re defending Ubisoft from problems they themselves have caused and made worse.

  • Syko_247
    Jett Nichols (@Syko_247) reported

    For ***** sake @Ubisoft. Twice now you've unequipped my damn armor with your **** updates on the series X in Valhalla. Now my armor is completely gone, and I'm in Jotunheim and can't reapply the upgrades. Seriously, fix your ****

  • theoverlordunit
    Muteant (@theoverlordunit) reported

    @UbisoftSupport Yet you want me to pay again to see the end of a story?! This has got to be the biggest load of bull Iv ever been apart of “here’s a game, but you can’t get the end without paying again, then it has constant errors and bugs.. pay us more.. sincerely Ubisoft”

  • EdibleMandibles
    James - Cringeworth (@EdibleMandibles) reported

    @RsSebastiaan @Ubisoft At this point I think Bethesda and Ubisoft are in competition to see who can release the most broken games

  • Voxelsaurus_Vex
    Voxelsaurus Vex (@Voxelsaurus_Vex) reported

    @raphaelmichael_ @TriHeartInt I totally get that, the issue is Ubisoft has been pushing towards online only/live service for a very long time now, they have lost their focus on single player OFFLINE for years now, not just this recent announcement 1/2