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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 69% Sign in (69%)
  • 17% Online Play (17%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Fort Plain Online Play 1 day ago
Greater Noida Game Crash 2 days ago
Chaingy Glitches 4 days ago
Saint-Maximin-la-Sainte-Baume Online Play 4 days ago
Campinas Sign in 5 days ago
Toulouse Glitches 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Madrox
    old man dave (@Madrox) reported

    @SynthPotato Without MD you're just making a generic historical adventure game. The problem is that doing that is so much easier, and there's no longer a strong throughline of creative direction. Ubisoft is producing it like CoD now.

  • dulansi
    Dulez Ansi 🌐 (@dulansi) reported

    @SynthPotato That's a Ubisoft issue. Many of their games are broken on PC Try pcgamingwiki website for fixes for any game though

  • kagatoASUKA89
    kagatoASUKA89 (@kagatoASUKA89) reported

    @0Rebornone @RinoTheBouncer So as someone who has used a Steam Deck and Steam OS I can say it depends there are launchers like Heroic that allows you to login to all other things such as Ubisoft or Blizzard HOWEVER if they don't support Linux it might be a bust.

  • iii_illlll64363
    IIIIIIIIIlllllllIII (@iii_illlll64363) reported

    @Ubisoft Fix berserker I frames,they are godawful

  • James_Mason91
    James (@James_Mason91) reported

    @TheIshikawaRin My biggest problem with the modern day story is that it will never have a proper ending. As long as the series keeps making money Ubisoft will just keep the story going forever until one day an Assassin's Creed game bombs and Ubisoft just cancels the series outright.

  • KurouPS4
    Warden-Commander (@KurouPS4) reported

    @elvenmaidinn I hate what Ubisoft did to Ubisoft. They got onto the live service train before Fortnite blew up (starting way back in 2013 when they canned Rainbow Six Patriots for the live-service Rainbow Six Siege. The last real Clancy game was R6 Vegas 2 all the way back in '08.

  • gaisericss
    Lone (@gaisericss) reported

    @SUPERBLOWFLY So you got me curious and I decided to download AC2 and brotherhood on my steam deck and they both worked fine after I logged into the Ubisoft stuff. What issue are you having?

  • neutronmuncher
    racc raccaracoon (@neutronmuncher) reported

    @Frank0076011 @Fleyta_Fley Ubisoft can develop good games. It’s just keeping them good is the problem. They just lose their identity and the reason why the games were successful. For Honor could be arguably one of the greatest fighting game ever just from combat alone

  • patte_do
    Patrick Gallowski (@patte_do) reported

    When is Ubisoft going to fix the server issues? It's really annoying to keep getting kicked out of the game. #ubisoft #thedivisiongame

  • xonemanlegacy
    XΘNΞ MΛN LΞGΛϾY (@xonemanlegacy) reported

    @ymnis_v1 Denuvo only sucks when it effects performance, PSN, Uplay, ect requires external logins that are not available in all regions entirely different issue.

  • ScheridanLeFanu
    FF (@ScheridanLeFanu) reported

    @iamrobtv I played it again recently, and the gameplay mechanic requiring you to unlock viewpoints to progress through the levels could be improved in a remake. The problem is that Ubisoft would modernise everything and end up making the game worse overall

  • Noxlunatic1
    Noxlunatic (@Noxlunatic1) reported

    @HMKilla The right clearly says work in progress but knowing ubisoft that just means its at lower res for showcase purposes my biggest issue is the lack of shadows from the ship parts and the weather not being noticeable in the distance everything else imo looks better and ive played og

  • JakobFel
    Jakob Fel (@JakobFel) reported

    Ubisoft could've gotten me to buy Star Wars Outlaws in spite of its issues if they actually had the game participating in the May 4th sale... what is the logic of making that the ONLY Star Wars game on Steam that's not participating? 😒

  • _Miller_o7
    Miller (@_Miller_o7) reported

    For those unaware: The actual fix is to go to the game's install files and use the .exe directly or use a shortcut of it, bypassing Steam and Ubisoft's ****** *** launcher. It's been 2 years and Ubisoft hasn't fixed this problem with uPlay/uConnect not working properly.

  • RGB_MIDAS
    hombo (@RGB_MIDAS) reported

    @UbisoftSupport @Steam Actually the issue usually lies within your launcher and not Steam's. There is absolutely no reason why I need to enter my password every time for *some* games but it works fine for others. There has never been a single day where uPlay/Ubisoft Connect has been good.

  • big_D_ddy
    big_goosey (@big_D_ddy) reported

    @Ubisoft @Rainbow6Game your game is dogshit, its just latency, jitters, and ******* hit rejecting after another. Fix your game

  • lostinwoods4
    Steve M (@lostinwoods4) reported

    @SipSipStefen It's like the older Ubisoft games where it's a big open world with nothing in it but collectables. Recent Ubisoft games managed to somewhat fix this but seems like NTE is stuck in that 2015 era

  • TheseusBadger7
    Theseus Badger (@TheseusBadger7) reported

    @Unknown1Z1 I’ve been in Division 2 PvP for 7 years without taking a break like everyone else. I’ve dealt with lag switchers, glitches, and nothing has changed. They promised anti-cheat years ago, but Ubisoft still doesn’t ban even with video proof. I’m just really fed up.

  • SOrcberg
    Seneschal Orcberg (@SOrcberg) reported

    @joshrekrull @Miyu_Cheesycake @AyakaMods Yeah, it was pretty redundant atp. Just let us login in the app like zzz already had. And yes, launching Siege was the worst with the ubisoft launcher.

  • realHardEight
    King Opp (@realHardEight) reported

    @Primm_Slim6969 @SynthPotato It is actually more of a Ubisoft negligence issue but people will just want a solution

  • SilmeranoX
    Silmerano (@SilmeranoX) reported

    @TheHiddenOneAC @Ubisoft fix this or we riot.

  • DakotaJNelson
    Dakota J. Nelson (@DakotaJNelson) reported

    @Rainbow6Game Yes let's not fix in game bugs, toxic community, promoting no skill automated controllers, cheaters and instead double down on our lgtbq community. Classic Ubisoft

  • AlecPuroresuPhD
    プロレスさん (@AlecPuroresuPhD) reported

    @RavenMentore @Ubisoft Will this fix Desmonds story

  • AndrzeJelen84
    Andrzej Jeleń (@AndrzeJelen84) reported

    @EricSkibo72 @satyanadella AI destroyed Customer Service everywhere. Same issues with Ubisoft and its AI support - no way to get reasonable answers

  • Rainbow6Mobile
    Rainbow Six Mobile (@Rainbow6Mobile) reported

    @_StepBack3 Hello, This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

  • TheLunarTears
    Vince (@TheLunarTears) reported

    I'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then

  • stevew1188
    steven wenzel (@stevew1188) reported

    @Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???

  • Significan59962
    Robin 'Significant Otter' Ferretti (@Significan59962) reported

    @longearedfox Ubisoft is one of the gaming companies with the longest average tenure. There are people in those studios who were there 20 years ago. The issue isn't that "people there don't know how to do it anymore". It's that business priorities had shifted.

  • montesquieu_cl
    CL Montesquieu (@montesquieu_cl) reported

    @GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.

  • LorenzoLadogana
    Larry S. Dee (@LorenzoLadogana) reported

    @wesleytypes @Ubisoft Not in the slightest. The weakest of the Ezio Trilogy. Broken combat, absolutely cumbersome outfit, a very monotonous map, just an estensive fetch quests against one of the goofiest villain of the series, a serious downgrade compared to the quiet menace of Al Mualim.