Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/28/2026 06:35

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (24%)

    Online Play (24%)

  3. Glitches (13%)

    Glitches (13%)

  4. Game Crash (9%)

    Game Crash (9%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceGrenoble Glitches
United StatesStratford Sign in
EstoniaTallinn Sign in
FranceToulouse Sign in
FranceLubersac Online Play
United KingdomGlasgow Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • xdWannu Wannu (@xdWannu) reported

    Ubisoft, I’m begging you to fix your ******* game. PLEASE!

  • Hiroki_Etsuko Hiroki Etsuko 🏳️‍🌈💙 (@Hiroki_Etsuko) reported

    @Ubisoft Fix your work environment. Hold abusers accountable.

  • ayushmat316 Ayush (@ayushmat316) reported

    @Ubisoft Please fix or upgrade AC: Syndicate for PS5.. it's disheartening to see one of the best AC games plagued with bugs on the PS5. (Mainly the shadow bugs)

  • ToatesGoats Ben Wright (@ToatesGoats) reported

    @Ubisoft @Rainbow6Game yall still allowing MnK on console? There's a reason your game is dying. You won't fix the big issues of the game. How am I supposed to compete with somebody that can 180 in .1 seconds, or flick to my head before I can even shoot. It's just unplayable

  • lKVIINl Kevin (@lKVIINl) reported

    @Ubisoft fix rainbow plz yall killing me

  • tank_beef BeefTank (@tank_beef) reported

    fix ur anticheat @Ubisoft

  • nkeiiin keiii (@nkeiiin) reported

    I don't want to skip Freedom Cry DLC but the content is nowhere to be found (I purchased tho). The solution I've searched from forum doesn't work for me either. Come on Ubisoft this issue existed for years already

  • Kubutsugika1 Dat swagg ts (@Kubutsugika1) reported

    @Respawn @PlayApex I just like Ubisoft u try and fix a problem and instead make it worse you ****** removed prowler cause games crashing with it but now there now there doing it without it

  • dymen_dash dymen dash (@dymen_dash) reported

    @Rainbow6Game @Ubisoft I have a question is the company of rainbow six siege going to fix the sound glitch on consoles because we all are begging for it to be fixed

  • NathanS35908985 Nathan Stephens (@NathanS35908985) reported

    @RidersRepublic Figured out its an issue with account linking on ubisoft connect, game working perfectly now

  • Flaringwolff1 FlaringWolff ♍️ (1/5) Open (@Flaringwolff1) reported

    @Ubisoft I can't login to my account, i have been mistakenly blocked from logging in, can you help me?

  • yuhBliss Bliss (@yuhBliss) reported

    @UbisoftSupport @Rainbow6Game @Ubisoft fix r6, youre a **** company and i hope you go bankrupt and stop making video games you **** cans

  • CapperKnack Cap🌸☕️ (@CapperKnack) reported

    @SenValeTV Honestly, will Ubisoft ever fix this problem? Lol

  • Coolcat_Terri CoolcatTerri | Streamer🎮Podcaster🎙️Indie Dev💻 (@Coolcat_Terri) reported

    @RidersRepublic I get snow8 error and can't play with anyone online. Ubisoft Connect isn't working for me on Riders Republic. I can boot up The Crew 2 and Ubisoft Connect works and I can play with friends. Really hope the tech team can find a fix for this before game releases.

  • Goodall23Nathan Nathan_goodall23 (@Goodall23Nathan) reported

    @ItsRohitme @Ubisoft It's Ubisoft they want every game to be a live service and the only real hope is that ac infinity flops so they go back to the classic style but even then they'll probably just milk seige more or far cry

  • Diamond_gal180 Sara Glynn (@Diamond_gal180) reported

    @ubisoft contract the drunkard in Jorvik is glitched. I am unable to assassinate him. Please fix

  • McSeshin McSeshin (@McSeshin) reported

    @UbisoftSupport Is there an issue with your servers? The last few times I've tried loading up and signing in to Ubisoft it will not let me connect.. Starting to get frustrated.

  • _BuNNNy n8 (@_BuNNNy) reported

    @RidersRepublic @UbisoftSupport Can’t connect. Error codes SNOW 11 OFF-PISTE 1 PLANK 2 #xbox #Ubisoft

  • Renevelation RenévelⒶtion 🇩🇪 (@Renevelation) reported

    @PolarVan @Ubisoft I would have no issue at all with it if they stopped AC altogether and just produced a Viking game. But they didn't and they are ruining the franchise.

  • giangobrrtbrrt Gian (@giangobrrtbrrt) reported

    @growtopiagame Fix your goddamn game, man. Ubisoft could make a game like Assassin's Creed and y'all can't fix the server of a 2D game that you bought??

  • Dobl3h2 Dobl3h (@Dobl3h2) reported

    @growtopiagame fix your ****** game ubisoft

  • Slothy705 Sean H (@Slothy705) reported

    @Ubisoft please fix your **** game known as Rainbow 6 Siege. I had an issue with my game so I had to restart my application and when my game was finally done loading, it said I had an abandonment penalty because your **** game made me have to restart.

  • ErinGoneBraless my pronouns are ****/***** (@ErinGoneBraless) reported

    People will literally simp for EA and Ubisoft like “uwu, they’re just a little team, don’t be so hard on them.” ***** I’m paying 40$ for a base game that’s been out for like 8 ****** years and then another 40$ per expansion, I’m not about to be sympathetic about this window issue

  • Achmad1752004 Achmad (@Achmad1752004) reported

    @growtopiagame Fix server 3 hours lol? This game broken, dont take this game if u cant handle and take care this game mdfking ubisoft

  • skevryy skev 🐉 (@skevryy) reported

    first game of ranked on main account in a while i have glitch where my cursor goes on other montior when im in fullscreen we start getting ddos by 2nd round end of 2nd round the guy starts crashing games BEAUTIFUL GAMING EXPERIENCE UBISOFT!

  • A_Dzed A Dz (@A_Dzed) reported

    @mrbreakkz @BikiniBodhi He said that there might be a problem getting the charm since he got banned by twitch and that he had sent a message to Ubisoft in case they have to reinstate the charm or something.

  • rFrggr_ . (@rFrggr_) reported

    @LifeatUbisoft fix your **** game I'm on a day ban because my game froze and I had to restart, pathetic devs. #R6 #Ubisoft

  • markshanush_ Mark (@markshanush_) reported

    @Ubisoft @Rainbow6Game delete your game pls, i got kicked out for inactivity after reconnecting mid round, don’t fix it, delete it.

  • LahuLobo Lobo (@LahuLobo) reported

    WHY ARE THE AVATARS IN THE RIDERS REPUBLIC BETA SO PUCKING UGLY?! Please PLEASE fix this good gods...these are PS3 first mmo level prefixed avatars. Like don't NONE of them look good. And all the darker skin tones... y'all wrong for this. #Gamescom #RidersRepublic #ubisoft

  • bayu_samura Bayuiam (@bayu_samura) reported

    Hey @Ubisoft why is kill feed the same option as BattleEye's Ban flush? Explain, and Fix