Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and game crash.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 21: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (22%)
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Game Crash (10%)
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Glitches (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Nazaire |
Online Play | |
 Katzweiler |
Sign in | |
| Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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🅾️BrutusGaming 🥃🏁💚
(@BrutusX4K) reported
@pretzeljones It will happen due to Amazon Luna is not working out and Ubisoft knows that Game Pass has a ton of Subs. It’s a done deal for sure and Ubisoft be stupid if they don’t.
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Anonymous
(@b_jhamar) reported
@NGvisator Do I have to login back to my ubisoft connect
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Ole
(@ulrikseno) reported
@Ubisoft @assassinscreed when are you going to fix the mute horse riding?
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Dan Prichard
(@Daniel46380281) reported
I haven’t gotten a black ice in ******* years @Ubisoft fix your ******* game
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krook
(@Yaeedz__) reported
@Ubisoft that tau fix the servers and some bugs of the game, instead of putting little robot to fight.
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123m55123
(@123m55123) reported
Hi, @UbisoftSupport. I had a problem in regards to your esports packs campaign on Raimbow Six Siege. I watched all 12 hours of week 1 and reclaimed all 3 packs. The only issue is that now I can't open those packs because I had linked up a wrong ubisoft account to my twitch drops
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🥊
(@dxmhvt) reported
This game is so unbelievably ****? Even without the bugs & problems. It’s as bad as old assassins creed games back when Ubisoft was pumping the same boring repetitive ****
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Brandon Floyd
(@Brandon65184599) reported
So I can play ac vahallah because it keeps crashing none of my other games do this , this festival is glitchy ubisoft are you gonna fix this or what ?
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Pedro
(@EdivaldoSSJ) reported
@SpncerThaAngel @MacsterSSJ @peoaajanro2 Been saying mmr system is broken Ubisoft doesnt believe in it
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Patrick de Groot
(@elpresidente_) reported
@UbisoftSupport @UbisoftSupport I have a problem with Rayman 2. I bought this classic game via ubisoft connect but it simply does not work. The game does not launch. I have tried fixes and compatibility settings. Nothing works. Help! ☹
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ianxl
(@ianxl__) reported
@rhythmroute_ Ubisoft online is a fantastic service with no issues whatsoever
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Marcelina ✨
(@dojczmann) reported
Remember when the concept of not having skins in competitive matches was that so we can see the ops better etc. etc. Now, with Ubisoft adding more pilot program skins (which are red/black/various colours) the concept is slowly dying and the problem is looping.
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Patrick de Groot
(@elpresidente_) reported
@UbisoftSupport I have a problem with Rayman 2. I bought this classic game via ubisoft connect but it simply does not work. The game does not launch. I have tried fixes and compatibility settings. Nothing works. Help! ☹
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jxshhxrt
(@jxshhxrt) reported
@Ubisoft fix siege ffs, 2 games in a row my team win the first round, then the enemy team leave and rejoin and cancel. Bs
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ᴇʀɪᴄ ᴅɪᴇᴛᴇʀɪᴄʜ
(@EricDieterich) reported
@Ubisoft can ya fix monopoly please?
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stupid
(@_cyb7_) reported
Dear @Ubisoft, if you need three or more years to make an AC game, we'll wait. Just. Fix the ******* bugs. Fix them. Like you're ruining the game for me and I thought only hardcore "Altair and ezio are the best" fans could do that
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PsykoRobot
(@PsykoRobot) reported
@XcloudTimdog An Ubisoft+ would be an add-on. Plus has day & date with that subscription. GP may have it but it will cost $15 more a month channel (like Luna, Stadia). Now an EA Play vault like service from Ubisoft could be included in GPU but no way will it be Ubisoft+ included
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GH0STMERC
(@GH0ST_MERC) reported
@AKACreation @hoodnewzmedia @GameRant it would more than likely include all games Ubisoft already puts into the service on pc minus the games that are made for pc only if they have any. also ms will increase gamepass price at some point. it would still be worth the price at 20$.
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Alex Corvis
(@AcidOverride23) reported
@CentralScruty @ALGER_1987 Ubisoft uses cloud for all consoles and PC. You can play on ps4 and ps5 back and forth, no issues. Unless the trophies havent been patched.
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Kenzie Green
(@KenzieGreen19) reported
@UbisoftSupport unable to sign in to my Ubisoft account through psn it is just stuck loading forever. Need help
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Linkenski
(@Linkenski) reported
@GamesRadar I would see them learn from Mass Effect 3's mistakes (there are MANY) first, but OOHH, wait, that's what Andromeda actually did, but because of Ubisoft elements and bad issues people don't compare it. Then again, I'm in the minority I dislike ******** out of ME3.
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DJ Ramir
(@DJRamir) reported
@astaranx Still, on my Xbox 360 I can't re-download Driver San Francisco, the good thing is that it is backwards compatible with the XboxOneX if it appears to me. I spoke to Xbox support and emailed Ubisoft and none of them could solve the problem for me.
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Fliqz🇵🇱
(@Fliqzay_) reported
@Ubisoft fix ur game u ******* baguette munching frogs. Constantly kicking me off my game bcs ur parents got kicked into a bunker
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☭Socialist Slime☭
(@MarcusMiserable) reported
@MCzaplicki97 @stopskeletons I think a lot of people "don't know" in the sense that they don't really care about the fundamental aspects of the corporate culture. Many people just view the problem with Ubisoft as "bad games", rather than poor treatment of staff inevitably leading to a reduction in quality.
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𝕀𝕀𝕀
(@RelapseR6) reported
@Ubisoft don't fix the recoil if you support **********
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Liam ❤️
(@liamw_1992) reported
@Ubisoft @TheDivisionGame So answer me this..... How is it fair that a tank can withstand 6 .50 armour piercing Tac-50 rounds, 16 shotgun blasts at close range, numerous grenades and still not have his armour broken? And you said damage sponging isn’t a thing anymore?
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Cheesy
(@Depressedhours3) reported
@Ubisoft @Rainbow6Game The opposing team just canceled after we won the first round?!? That shouldn’t be a thing please fix.
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Ziggy Zagster 🔱
(@ZiggyZagster) reported
Currently trying to login to my Ubisoft account. Hopefully I'll stream up shortly!
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A Red Werewolf
(@ARedWerewolf) reported
@Ubisoft So your cloud save system for Valhalla keeps deleting save files for myself and many others and your support team just told me its Xbox’s problem. This only occurs for Valhalla. Never had this issue with any other game. Pawning it off on xbox instead of owning it is sad.
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Extinctivn
(@Extinctivn) reported
@Ubisoft fix your game😭