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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (56%)
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Online Play (31%)
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Glitches (6%)
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Game Crash (5%)
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Matchmaking (1%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kyosai |
Sign in | |
 Brampton |
Game Crash | |
 Göppingen |
Sign in | |
 Newport News |
Sign in | |
| Waynesville |
Sign in | |
 Chalon-sur-Saône |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Laconic_Wolf
(@FakeJeremy2) reported
The message "Ubisoft Connect Update" strikes fear into my heart because....yup its broken again. Every. Single. Update. Time to uninstall, redownload, reinstall & login again.
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Stoor.
(@Stoorzendert) reported
@jamescvx1 @Ubisoft @Xbox I have the same issue a lot of achievements haven't unlocked even after the patch.. would mean I have to start a new game with already 80+ hours in :/
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terra_syvertson
(@Terry_S_S) reported
@dirtrock1252 @heistheguy1 @H3xBlue also, there's absolutely no way we'd get both rayman and crash, it will most likely be 1 or the other and rayman is way more likely to get in because Nintendo has better relationship with ubisoft than with Activision but as i said rayman is most likely going to be a mii costume
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Werner Wallman
(@TuX_Illindi) reported
@Andrew_Reiner Probably because it is of non issue compared to a lot of other things. Seriously, just get the refund and stop shitposting, even IGN has stopped now. You better off prepping for Diablo or whatever game Ubisoft is making. The hype-hate-forgot-remember cycle is moving on.
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Valiant
(@valiantr6) reported
@_rw7f @JessGOAT @Ubisoft Ik but she sent me the link thats why i sent the error, i know how to link accounts if it worked ....
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interlinked Media
(@nterlinkedMedia) reported
@Ubisoft Not in love with the lack of any updates regarding the broken game Ubisoft resold me. Scott Pilgrim is utterly broken on PS5. RYAN-3033
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Caleb Gibson
(@2ScoopsOfCaleb) reported
46 hours before a major glitch on Assassin's Creed Valhalla. Lost 3 hours of gameplay due to AI glitch and saves not backing up. I'm both upset that I lost 3 hours and proud of Ubisoft for stepping up their game and it taking this long before a major glitch. Good job.
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🇧🇭 Cypher
(@_rw7f) reported
@valiantr6 @JessGOAT @Ubisoft Ubi is having problems I think like even yesterday we had a hard time with it
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chace khan
(@KhanChace) reported
@NathanB73556268 @IOInteractive Wait a few days for them to fix this. Just calm down. They are not rich enough to have these powerful servers. They went like EA or Ubisoft
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lu 🍂
(@agoldenmyth) reported
uhm why is ubisoft not working
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Glacier
(@PxnzyOG) reported
i just logged in on pc and all my settings have been reset im on 16:9 when i was on 4:3 does this mean someone has got into my account ? or is it a uplay glitch?
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Skytza
(@SkytzaR6) reported
Hey @Ubisoft fix your broken ****, keeps saying there was a error enabling drops and I have too contact ubisoft support but the system too contact them is so ****** up I can't
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Valiant
(@valiantr6) reported
@JessGOAT @Ubisoft "An error has occurred while enabling rewards. Please contact Customer Support."
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Jacob M-L Balding
(@jacobbalding78) reported
So @Ubisoft, is this a bug? If so will there be a fix?!
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Nox
(@HeyNox) reported
@Ubisoft @UbisoftSupport @Rainbow6Game I’m having a problem with my game
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majid.maashari
(@MajidMaashari) reported
@UbisoftSupport I have ubisoft+ account and I cannot play anno 1800 and more than 48 h passed and the issue not resolved and please explain why I cannot open support ticket from the website?!! However, the issue is connection issue with your cloud service. 🔥🔥🔥🔥🔥🔥🔥
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Shader
(@ShaderDemon) reported
@UbisoftSupport @Ubisoft How to fix? Bought WatchDogs: Legion on epic games, told me it had to connect to my Ubisoft Account to download watchdogs. So I clicked verify and After loading for a while it gave me the error message saying it’s epic game external link is an error.
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Janio Arrowsmith
(@JanSmith7) reported
@JustAnLED Wait till Gamepass gets Ubisoft and other major developers on their service, it will be a “game” changer if that goes down. Some good sources are saying they are in talks with Ubi and other major developers, Bethesda was only the beginning
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RockNRun85
(@RockNRun85) reported
@16bitnostalgia Hate seeing this. I’ve just put about 100 hours into red dead 2 and 50 hours into GTA5 before that and not 1 glitch. Rockstar have got it nailed compared to Ubisoft
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Gaëtan Massün
(@SkyOtic) reported
from
Gent, Flanders
@UbisoftSupport linking my Epic Games account to Ubisoft Connect isn’t working. Stuck on loading screen, console is telling me the auth server is throwing a 401 - Unauthorized error. Could you take a look into this?
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Trollface
(@pinkguy122) reported
@RedX53 @DxrkenedSoulz And cold war a buggy and broken mess at launch but people still bought it people complain about activision Ubisoft EA But at the end of the year which game companies have the most sales Activision ubisoft and ea this pisses me off people complain a lot but in the end (1)
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Sam whittaker
(@samisverytall) reported
@husow07012 @Ubisoft Happened to me to, if you find out how to fix it post it and @ me please
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Mi.xy
(@MixyR6) reported
why is ubisoft connect so broken like i can’t inv nor join my friends tf
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Driky🤓
(@Driky_) reported
@Davadam94 @UbisoftFR Dm cyber_hub_000 on ig bruh he fix things like this
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Thomas Fookin Shelby
(@BjornLodbrok_) reported
@crack_bandicoot Ye looked very Ubisoft esque but Im glad its not Live service and instead Single player focused
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TheBeardedConsoleGamer
(@BeardConGamer) reported
@StephenSchreck7 @JoshLeMarquand @Ubisoft Yeah I've got no problem with the length in terms of the overall content (side quests etc) but they definitely need to make the main story shorter. It shouldn't feel like work
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Ben Parfitt
(@BenParfitt) reported
@spadgy_OTA That is a massive issue I've got right now. Dozens of unplayed things on Steam/Epic/Uplay/Origin. An entire MAME romset I've only started to explore. Loads of emulated console shumps to dig into. It's overwhelming.
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Luke
(@Logogo490) reported
@knat1777 @Jorraptor If you don't mind me asking but y is ubisoft terrible? Disregarding the helix packs because if u just don't buy them this is not an issue
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AlbernPacman
(@AlbernPacman) reported
My biggest problem with Valorant is that ot doesn't have a dedicated app to know when to update. Csgo got steam & R6 got ubisoft connect. For valorant, you kinda need to feel like playing it to know there's an update
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majid.maashari
(@MajidMaashari) reported
ubisoft+ more than 48 h passed and I cannot play anno 1800 you have connection issue and I cannot open support ticket form the website!!! 🔥🔥🔥🔥🔥🔥