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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 21: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 03:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 62% Sign in (62%)
  • 20% Online Play (20%)
  • 9% Glitches (9%)
  • 7% Game Crash (7%)
  • 3% Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Frankfurt am Main Sign in 1 hour ago
Jouy-sur-Morin Online Play 18 hours ago
Berazategui Online Play 1 day ago
Tignieu-Jameyzieu Glitches 4 days ago
Bhopal Online Play 4 days ago
London Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • izz39_
    izzle (@izz39_) reported

    @Ubisoft @Rainbow6Game Your ****** unc *** game genuinely spikes my cortisol, i believe u guys have an issue with me for no reason, stop putting these absolute wankers on my team that have a tug instead of playing the game, and stop making me play this gay *** cheaters n smurfs

  • mac1991seth
    Andrzej Cojg (@mac1991seth) reported

    @AdamShumpis @vozercozer Why would I ask if there were at least 5 unresolved threads WITH THE SAME PROBLEM? Tried Ubisoft games (Assassin's Creed 2) didn't work either. All Linux community has to offer is "try different Proton version" y'all have no real solutions.

  • Sircalmore
    Dudeston (@Sircalmore) reported

    @Ubisoft @assassinscreed. Sweet update but maybe fix the error where on load your Character goes through all the Kane and Kinu quests reward Items. She lists them like she is getting them again and then you lose all the items including the trinket to get back into the cave.

  • cammorris38
    Cam (@cammorris38) reported

    @Ubisoft @UbisoftSupport fix your **** omg! First I win a game 0 4 and you don’t give me my mmr Second you de sync by over a full second half way through a match Thirdly I restart my entire pc and re launch siege to then not have Ubisoft connect work and get kicked.

  • TheDiablix
    TheDiablix (@TheDiablix) reported

    @DarioColon1 @exocetr @EndymionYT No. That's literally just what occurred. Ubisoft claimed Shadows did well, all the while as soon as it's first month of sales was done they kicked selling everything into overdrive and got into legal trouble for lying to investors and loan companies over their quarterlies

  • luis_edu010
    Bigode/Rabanete/Luisinho (@luis_edu010) reported

    @Xepahr @demo93mm No it wont, what ruins gaming is the ubisoft formula, live service, absurd prices and games releasing broken because of business

  • UncleHubR6
    Uncle_Hub (@UncleHubR6) reported

    @VarsityGamingTV Please fix your game Ubisoft 🙏

  • LMaraigne
    Laurent Maraigne (@LMaraigne) reported

    @MarioRGez_ @ilyamirox It's not a Linux problem. If Ubisoft doesn't make games for Linux, it's not because Linux is not capable of running games, it's because the mainstream OSes are more interesting from a business standpoint. It has nothing to do with the technical characteristics of Linux.

  • TheImperialist7
    Mr imperialist (@TheImperialist7) reported

    @Ubisoft please fix your damn esport SWAT game, I don't want these cod bros contaminating my fandom.

  • 22Heav
    Alex Heavner (@22Heav) reported

    @Ubisoft Couldn’t even get into the game by the time we got 4-0’d. If you’re gonna ban people for leaving ranked games, fix random crashes!

  • SimonGolde14312
    Simon Goldenstein 🇮🇱🎗🇫🇷 (@SimonGolde14312) reported

    @ManwithoutF @StarWarsOutlaws Ubisoft is ill-managed by a family of dumb frenchmen called Guillemot. The son of the founder is supposed to fix the company but everyone is laughing at this loser who has neither experience, nor talent ...

  • ElRiccia
    El_riccia (@ElRiccia) reported

    @Rainbow6Game ok, solid's gadget is definitely bugged, yesterday 0 enemies and instead there was 1, now 1 enemy and there were 2, ubisoft fix it @UbisoftSupport

  • DavidLeeScott16
    RxCookie (@DavidLeeScott16) reported

    @UbisoftSupport @Ubisoft why am I only getting like 13-16 elo but I’m losing over 20 everytime I lose and I’m hard stuck bronze 1- silver 5 because this matchmaking is horrible please fix this

  • soutie117
    Richard Scholtz (@soutie117) reported

    @Ubisoft @Rainbow6Game guys what's going on with all the badges in siege some items for ops are missing some paid items from the locker are also missing why do we play something that's always broken always problems

  • ShaduffNkabule
    Heat Energy (@ShaduffNkabule) reported

    Ubisoft died the moment the made this game paid service. It was thier last chance

  • SpenkerC
    Spencer K (@SpenkerC) reported

    @LifeisaGameMag @KahliefAdams And both were pretty solid lol For AA/AAA, I have been disappointed by MLB The Show 26 this year But most sports games are copy and paste glitch fests on launch Madden/2K/etc.. COD & Ubisoft have been bad quality for years imo. But what else???

  • esnumi
    snoomy six seven (@esnumi) reported

    @CheeseGX_ even as a live service, it could’ve done much better with sooner price drops/ bigger discounts ala ubisoft/ EA

  • dark_cyborg13
    Silence is 🔑 (@dark_cyborg13) reported

    @TheDivMobile @Ubisoft I've been trying to laugh for 4 days now on tablet and mobile and it stuck with error even after clearing cache uninstall are servers out for maintenance

  • Abhiraj_Singh17
    Abhiraj Singh (@Abhiraj_Singh17) reported

    @TheRealZephryss The problem right now is the reputation of Ubisoft and their own financials. If both were in better conditions then I could definitely see them not use any showcase for the proper reveal. But as things stand now they want as much attention and eyes on the remake as possible.

  • jojomojo556
    Nabam Yali (@jojomojo556) reported

    @UbisoftSupport Hello ubisoft pls sam problem pls help

  • nitromachines
    Team Nitro (@nitromachines) reported

    @Mr_Ora_ @NikTek Rockstar failing doesn't fix anything, it just leaves a gap that EA or Ubisoft happily fills with something worse 😎

  • lilfozzzz
    Trey (@lilfozzzz) reported

    @Ubisoft how is everyone boosting and smurfing lmaoo fix it you retards

  • Bendak5tar
    Bendak Starkiller (@Bendak5tar) reported

    @Swurv__ @pinutos The majority do, unfortunately it’s like talking to a brick wall most of the time. (Not Bethesda exclusive) I’m anti live service in all games. It started out all good but the company’s kept pushing forward with what they could get away with Ubisoft and Bethesda being the bigger ones doing so in single player games. Ubisoft being the biggest one to do it. Them I actually hate. Still waiting on that splinter cell remake.

  • Koga_Jangles
    Koga Jangles (@Koga_Jangles) reported

    @MugenLord You have more control on PC since it is an open platform. If something gets taken away on pc you get it back via other methods like The Crew 1 that Ubisoft took. There is also GOG which is DRM free. Ownership isn't as much of an issue on a open platform as it is on a closed one

  • thjcopark2701
    Michael Park (@thjcopark2701) reported

    @RetroMonkey7 Taking away partnerships they had with GOG, EA and Ubisoft that allowed you to stream select PC games you owned through them via the cloud. Now they are just a straight subscription service with no access to games people own.

  • Waffles2Slick
    George (@Waffles2Slick) reported

    The problem with Game Pass now is not just price. It’s identity. It tries to be too many things at once: giant catalog, day one drops, cloud service, online subs, perk bundles, it has EA Play as a tie in, as well as Ubisoft tie ins, its a rewards machine, and brand centerpiece.

  • Simpified
    ß (@Simpified) reported

    @TheGameVerse that cause ubisoft has severe leadership issues, out with the family.

  • iHChristmasTake
    iHaveChristmasTake (@iHChristmasTake) reported

    @Rainbow6Game @Ubisoft bro fix your skill based matchmaking ts is so bad

  • prodkief
    kief (@prodkief) reported

    @Sinddo_ @SpoitUpdates That's not defending it, you lack comprehension skills. He's pointing it out as a long standing issue that needs to be taken care of by Ubisoft, because ultimately people are pieces of **** and they're going to continue to cheat if they aren't detected and banned by Ubisoft

  • WildCloud420
    Wild Cloud☁️ (@WildCloud420) reported

    @OzgurCreativity @GamewithDave Just pay for internet, a gaming pc, the videogame itself, the repairs on your pc, and you're straight, oh wait also you need a phone to authenticate your account and if you want to play Ubisoft games you need to use their service, also you need to sell your unborn child's soul.