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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches | |
| Achicourt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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sprigatito ⚢🏳️⚧️
(@jojoddity) reported
@WilboBaggis @pukicho i actually stopped to study ac:valhalla because my boss wanted to sue ubisoft on how bad the game was it is basically unplayable, there are *several* game breaking bugs with no fix whatsover that can make you lose 60-80 hours of progress it is a BIG skip
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Twîlight Spãrklé
(@Twilight5parkle) reported
@pukicho Can't we have both? As someone who typically isn't into Ubisoft open worlds, but also hates Soulsborne games pre-Elden Ring (which did a lot to cater to my issues), can't we have a game that doesn't hold your hand, but also gives you general guidance AND has challenge?
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Steven MacDougall
(@_Beach_Boy_) reported
@jakemabbott @witchergame @CDPROJEKTRED Beyind shareholder interference, which was clearly an issue, I would argue a large fault lies in fans hyping 2077 for 10+ years, which of course would never live up to expectations. I had a worse experience with Ubisoft's Valhalla, which is still broken to this day.
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Kyle
(@TigerDropped) reported
I’m gonna be real honest I’m kinda tired of people ******* on CDPR for but then ignoring the broken **** that Bethesda & Ubisoft have put out over the years. That company had one miss & y’all acting like everything else they make from now on will be bad, shut up.
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Spark
(@eternalbindings) reported
Dearest Ubisoft, If my game crashes repeatedly on the map Kanal, and only Kanal, leading to multiple ranked bans as the game crashes trying to reconnect. What the heck can I do to fix it??? My game files are verified, there's no issues with other maps, all drivers up to date.
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ToxicSaltGaming
(@ToxicSaltGaming) reported
@Ubisoft Ok so I just bought this game, and first game in and it froze in the fourth round playing with my mate. This is what the first version of the game used to do all the time so sad to see this new one has similar issues
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Daniel Márquez
(@darealIcar0) reported
@Rainbow6Game @lllSH1NOlll @primegaming i wonder what % of this people saying "stop complaining... enough with the cries... bla bla bla..." aren't playing the game at all, are pc player or maybe work for ubisoft" trust me if you were a regular console player... oh boy you would be complaining and asking for a fix
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reece peach
(@reecepeach5) reported
@Rainbow6Game @lllSH1NOlll @primegaming cmon ubisoft its stupid now fix your game that has potential to still be the best game in gaming right now. Its honestly painful to watch this game sadly die season after season
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Kyle
(@TigerDropped) reported
I’m gonna be real honest I’m kinda tired of people ******* on CDPR for Cyberpunk but then ignoring the broken **** that Bethesda & Ubisoft have put out over the years. That company had one miss & y’all acting like everything else they make from now on will be bad, shut up.
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La La Land
(@Golden20ies) reported
seriously @UbisoftSupport can you finally fix these non stop Valhalla crashes!? It´s not like this was a free game. I had close to 100 crashes by now!! So 1 crash for every € paid... well done... #Ubisoft
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Sullzyno
(@sullzyno) reported
@Ubisoft your game just got me kicked out and now I have received a 60 min sanction since I could join back. Your game sucks please fix this
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Wheezy Vengeance
(@ChestWheezy) reported
What isn't cool is acting like CDPR killed your cat. 1 **** up, that's all they had, just 1 and you act like they did nothing but give you garbage. Ubisoft, Bethesda, Take Two have all given you broken buggy games for years and none of you had gotten anywhere near as mad
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Kameiko (Ally)
(@NephthysPhoenix) reported
@Vic_pel @YouTube It really can't especially with carry overs, developing issues, and loot boxes. Ubisoft and Square-Enix tried it...didn't end well and lost revenue. You don't have to be a gamer to understand it. Believe me a lot of people see it.
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🚜 Tank follwed me home, it's mine now.
(@No_X_in_Nixon) reported
@pukicho My only issue is with the idea that Ubisoft *has* a design philosophy. My problem with them is that they don't seem to *have* an over-arching vision for what they want to make, and that's why it all feels so halfassed and unrewarding.
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Francis
(@Francis40k) reported
@Romudeth Not paying 70$ for another Ubisoft or Square enix incomplete or broken game, if the game it's complete, it doesnt have MTX and doesnt have any DLC, then 70$ is okay. But i am not paying 70 for an early access game.
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𝐚𝐮𝐛𝐬 (⁎˃ᆺ˂)
(@aubsmagobs) reported
the phone number for uplay account didn’t help the cheating problem did it
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ahnoxx 🏆
(@ahnoxxr6) reported
@Ubisoft fix ur ******* game been sat in a reconnect to ranked match screen for 20minutes if i get a ban and lose my elo cuz of this **** i stg
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Soulsanity Gaming
(@SoulsanityG) reported
@DetroitHater @kayy_tgk @witchergame "well developed" oof... Performance on D1 was bad, later on after 1.04 Ubisoft GREATEST engineers decided to butcher GPU and CPU usage and chop the framerate 30-50% Not to mention is still old crappy Anvil Engine from AC1 with problems of CPU multithreading.
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Neox3005
(@neox3005) reported
@ryan_boulds @Rainbow6Game lmfao I'm actually so not new to siege that I remember ubisoft releasing maps a) when the season came out and b) not being ****** up. I don't see the issue with a map tbh but whatever, I guess siege players have low expectations these days
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SLIKxRUNNER
(@KxRunner) reported
@ElrondGaming Only if they axe Ubisoft Quartz and start diversifying their open world designs. Ubisoft peaked and their IPs have seem to become stagnant due to early success. They really took the “if it ain’t broke, don’t fix it” and ran with it for the past couple years
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TheNative
(@DerEinheimische) reported
@Ubisoft Would you say that in "some" of your games you have bugs you will NEVER fix? Just thinking, cause I see in in every. single. game of you. For real, I simply restart the game cause its simply unfair how the mechanics of the are. Take simply 1 more year to make a game(1/2)
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a game collector
(@sM0th3rz) reported
@Aggressiveleepa i mean all fanbases are crazy but today we have the Ubisoft hate bandwagon too. i dont deny their businesss and workplace problems. yknow at least give them credits what they nailed
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Parker Lee
(@ToiletParker) reported
The @Ubisoft #r6fix is kinda lame. Your issue has to be reproduced by 9 other people (who decides to go & test bugs??) And if 9 ppl dont click contribute within 14 days of posting the issue, then the issue isn't confirmed. No wonder bugs aren't getting fixed! #rainbowsixsiege
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Hassan
(@Kxptnn) reported
@Supressivee Well not my problem dm Ubisoft to make a server for us
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TheNative
(@DerEinheimische) reported
@Ubisoft is incompetent. I can't play a game whichout starting problems. 🤮
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demonicwolf_dks
(@demonicwolf_dks) reported
Great isn't it just played Rainbow Six Extraction and game has crash 3 missions in a row, I keep losing all my progress been reset over 3 weeks of progress for something that I cant control #Ubisoft
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iBK_Corey
(@CoreyDonRoland) reported
Ubisoft should really stop saying how they’ll fix cheaters, they should just do it,
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Manuel Rivas
(@ManuelR11386239) reported
@Ubisoft @woenue @Carpo_VP Fix ur dogshit uno that **** lags more then my grandma
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Francesco T
(@FraBBno77) reported
hello @UbisoftSupport It is from saturday 12th march that i opened a ticket (16224953) for a problem with the AC Valhalla DLCs. I have not received any concrete support to solve my problem! My report went to another support line but no response! @UbisoftItalia @assassinscreed
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frep you
(@ranoutofnames1) reported
@Nick101Gaming live service is just another form of always online drm and i hate it no matter who is on the other end its why i wont buy ubisoft games anymore or other realated games that refuse to let you play offline fully