Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	5 days ago
Mexico City	Sign in	5 days ago
Cehegín	Online Play	10 days ago
Weimar	Sign in	10 days ago
Pessac	Online Play	10 days ago
Escalquens	Glitches	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kaya Görgüner (@kaya_gorguner) reported 2 minutes ago

  You delete my reporting ticket for no reason. You share in game reporting system. It obviously not working! Nobody in your company dont care cheating pandemi in this game. I delete now never be back again.Never play an ubisoft game ever. @Ubisoft @UbisoftSupport @TheDivisionGame

• 
  America First 🇻🇦 🇺🇸 🇮🇱😺 (@magaman28) reported 3 minutes ago

  @madelineefry @MichaelKnipp Yeah I follow @heelvsbabyface and he has been exceptionally gifted with spreading the message that games are getting woke and the publishers are dying. 2025 was the worst year Ubisoft ever had. Xbox is slowly dying. We are seeing the gaming industry crash hard in real time, and it's sad.

• 
  🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported 3 minutes ago

  @eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.

• 
  Strobe (@DragonBeast56) reported 4 minutes ago

  @UbisoftSupport my ubisoft account got hacked, the email was changed now i cannot login back into the account please help

• 
  𝐒𝐩𝐚𝐫𝐊𝐳 (@SparKz_lI) reported 8 minutes ago

  @Ubisoft fix your game, azami into the roof, skopos glitch, invisible maestro cam which 1 hit you, titan so they have aim bot…..

• 
  Typsy B34ST (@B34ST21) reported 13 minutes ago

  @Ubisoft @UbisoftSupport FIX YOUR ******* GAME BEFORE US CONSOLE PLAYERS STOP PLAYING @Rainbow6Game! The Console/PC bug WASN'T ACTUALLY FIXED.

• 
  Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported 16 minutes ago

  @carygolomb The Ubisoft launcher is genuinely broken for some games and has been for years. Try Trials Rising if you have it. Won’t launch anymore. Hundreds of posts on Steam about this, they suggest the same bullshit every time with no fix in sight.

• 
  Master of Controversy (@THe0GAmer) reported 22 minutes ago

  @Pirat_Nation critics called ac odyssey a bloated 100 hour slog then nolan film made 233k players return daily proving movies fix what ubisoft broke

• 
  Miriam (Miri) 🧘🏼‍♀️ (@miriam_choomie) reported 22 minutes ago

  My 2 cents on this topic: Yeah people are right AC doesn´t need a remake it needs an entire reimagining except the Story and Characters. Before anyone says "but this is from todays perspective" no its not. It was always a Issue that this game was basically you doing the same mission over and over again just to get to the next cutscene or city. And yeah Ubisoft always had a issue with repetitive gameplay but here its just so noticeable. You can have your nostalgia and what not. Original game yada yada. But AC 1 is mechanically absolutely horrible and mostly lives from Nostalgia. I think there is no denying that.

• 
  Bouquet! (@Fursona3FES) reported 24 minutes ago

  ubisoft and ea have a competition on which launcher takes the most time for me to debug fix your ******* software oh my god

• 
  raw (@rawdog710) reported 25 minutes ago

  @AshenOne_VI good problem to have. now copy paste bloat like ubisoft do is a different thing

• 
  Gacha Slave #44744483 (@Gearfist0) reported 27 minutes ago

  @fxmnryn Their response is, "I'm trying to fix the lack of your money in my wallet." This is the type of bs that gets Ubisoft and EA voted as worst company of the year in video games.

• 
  FauntasticPhish (@OfficialMipha) reported 27 minutes ago

  @BeatemupsWood They’re, by far, the best game company when it comes to service their IPs. Microsoft and Sony have abandoned the majority of their legacy IPs, EA and Ubisoft only really focus on their heavy hitters and companies like Valve and Rockstar don’t even try, especially valve

• 
  Kiyy 🌞 (@KiyyDumb) reported 30 minutes ago

  @Goose9273 I feel like XDefiant would still be around today if Ubisoft were a lot quicker at fixing the netcode and progression issues. Plus that huge delay they did kinda killed a lot of the hype for the game

• 
  Endymion (@EndymionYT) reported 31 minutes ago

  PLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history

• 
  Caboose27x (@CABOOSE27xx) reported 39 minutes ago

  The founder of Ubisoft was killed in a plane crash wtf

• 
  RogueBully Gaming (ならず者いじめ) (@RogueBully) reported 39 minutes ago

  @TheDivisionGame Constantly getting Delta 3 error!! Game is unplayable!! Come on Ubisoft!!! This **** is unreal, unplayable.. what is going on today!!! @TheDivisionGame

• 
  JUBEI YAGAMI ジュベイ ヤガミ(STAR WILF) (@yagamijubei28) reported 41 minutes ago

  @Nothing60697779 the issue here is that Ubisoft was caught lying that the person was a real samurai, not that Assassin's Creed is historically accurate.

• 
  Dagger 323 (@dagger323) reported 42 minutes ago

  @RubenHaramorim @CiaranOM4 @XboxArchives The average player doesn't give a **** about esports. That was never a focus of the series. And R6V2 being a completely different game is precisely the issue. It was the last REAL Rainbow Six game. Siege is just a cash cow made to pacify a mainstream crowd and rake in the dollars since Ubisoft is too lazy and greedy to develop a game like the cancelled Patriots, which would've been a far more authentic and complete Rainbow Six title.

• 
  Anxsighety (@AnxsighetyX) reported 48 minutes ago

  @JezCorden @klobrille Believe this is a Ubisoft issue not a Microsoft one.

• 
  Trollaria (@Trollaria) reported 48 minutes ago

  @TheGameVerse Now they should fix the greed/problem that uplay units and discount codes should not expire. Thats a reason why i dont buy black flag 2. They can have 80% of the price or nothing. Its their choice. I dont like to spend on greedy company’s.

• 
  Jack (@Smurfgotbeat) reported 50 minutes ago

  @michael_ba21764 Unfortunately some of them just aren’t given an choice, this is Ubisoft they have lost that credibility and identity they had for a very long time but I than think they lost majority of it due to their own actions and stubborn attitude to be unaware they were creating problems for themselves and between and for consumers of the brand.

• 
  Jordan Dufrene (@J0rdvnn__) reported 51 minutes ago

  @Ubisoft Fix your ******* Ubisoft Connect app. I've bought games on pc that I can't even ******* play.

• 
  Reinaldo Sanchez (@GenericGamer283) reported 52 minutes ago

  @TheHiddenOneAC LMFAO, did we really bully Ubisoft to get rid of ts? I'd be happy if it wasnt so embarrassing on their end, they must really wanna fix their reputation 😭

• 
  Eliezer Melendez (@CMDR91YT) reported 54 minutes ago

  @Hbeanz1017 @WeebKingII @Pirat_Nation Just because you think the enemies are too bullet spongy sounds like a skill issue lol Just because you think the stories are boring and their games are boring doesn't mean you're right it means you're wrong & exaggerating Ubisoft is not even close on the brink of bankruptcy lol

• 
  ShinMekaku (@ShinMekaku1) reported 55 minutes ago

  @GermanStrands Ubisoft has such a good engine for graphics, only problem i have with them is the gameplay kinda feels the same for most of their games, but credit where its due, this looks gorgeous

• 
  🧛‍♂️ (@nocte_ac_die) reported 56 minutes ago

  @duanebammage @Cross1Fox @OrdinaryGamers Yeah, that's a huge issue, especially with Microsoft and Ubisoft games. I just don't buy those they are just licence discs. Maybe if they are super cheap. The rest, you'd be surprised how many are actually fine. Especially cross gen games. They at least have an xbox one version.

• 
  LEWR6 ﾒ𝟶 (@afterhoursLEW) reported 56 minutes ago

  DMR IN SIEGE ARE BROKENNN FIX THEM @Ubisoft @Rainbow6Game

• 
  Azure 🇨🇦🇭🇺 (@Azure_296) reported 57 minutes ago

  @Pirat_Nation What...? I love open world, but the problem is that some games have boring, empty, and soulless worlds like every Ubisoft game

• 
  Xyz 🦹 (@Xyz_lm10_sc30) reported 59 minutes ago

  @Genki_JPN You see statements like this only from people who can create ART. Ofcourse the Ubisoft CEO saw no problem in getting rid of discs