Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/30/2026 06:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (23%)

    Online Play (23%)

  3. Game Crash (14%)

    Game Crash (14%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaPānīpat Sign in
MexicoAhome Sign in
FranceMontreuil Game Crash
ItalyLicata Sign in
GermanyMannheim Game Crash
GermanyFrankfurt am Main Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PhantomSage210 PhantomSage210 (@PhantomSage210) reported

    @Ubisoft @assassinscreed Assassin's Creed Valhalla is constantly freezing during this event. Fix it fast!

  • PhilKallahar Phil J. Kallahar (@PhilKallahar) reported

    Way to go @Ubisoft the latest festival has bugged the hell out of ACV. Maybe if u spent less time worrying abt micro transactions & more time actually patching the game, we'd all be better off. Ps: no fabric glitch & game-breaking bug r still here... u know, in case u forgot

  • KlucsikAkos Most likely a human. (@KlucsikAkos) reported

    @Ubisoft @assassinscreed Glad I was able to get the Synin skin at the start of the event I mean before the Crash Hunt

  • DiamondHeartVix Vix Allan (@DiamondHeartVix) reported

    Constant crashes and CE-34878-0 error on PS4 only while playing #AssassinsCreedValhalla Ostara event quests. Please fix @Ubisoft @UbisoftSupport @assassinscreed

  • shearer_jude Jude Shearer (@shearer_jude) reported

    .@Rainbow6Game @Ubisoft @UbisoftSupport gonne 6 is quite terrible. Any chance we can remove it ASAP please or fix it up with some more ammo or have it not be intercepted by Jager? Thanks

  • StephenCodyHug1 Stephen Cody Hughes (@StephenCodyHug1) reported

    @Ubisoft @UbisoftSupport fix your freaking update on Valhalla, since your update today I literally can only play for ten mins and then the game freezes.

  • ImTheScience ImTheScience (@ImTheScience) reported

    @pezastral1 @UbisoftSupport It is awful and frustrating! Was lucky to finish the May Queen, Let's Get Festive, Egg Hunt, and Spiritual Defense before the game keeps crashing. I resolved the issue with the quest giver by reinstalling the game. hope ubisoft fix this ASAP.

  • iBeCow Miguel❁ (@iBeCow) reported

    @MrsAsians @Ubisoft @Steam drop $100 on my stream... ez fix

  • Chewsday_Innit_ Chewsday.Innit (@Chewsday_Innit_) reported

    @Kosmase123 @Get_Flanked Because JimmyJohn23475 saying the n word while costeaming an official ubisoft sanctioned broadcast would be a problem. There's also the issue with sponsors having to support the costreaming and they likely won't if they don't have the ability to have that costreamers vetted.

  • angelo_loya Gelo (@angelo_loya) reported

    @Ubisoft fix your ******* for honor servers I’m tired of getting kicked after playing 20 minutes of breach and not getting anything from the match!

  • errick_gregg Errick Gregg (@errick_gregg) reported

    @Ubisoft @assassinscreed Be nice if the game didn't crash every 5-10 minutes. Maybe could play the Ostara Festival. But I'm sure you don't care. If it was an issue with the Helix store it would be top priority, don't want to cut into those juicy profits.

  • JeremyM88012469 Jeremy M (@JeremyM88012469) reported

    @RonPerillo @Ubisoft @assassinscreed I found out after several crashes, after restarting the game, I start exploring, and Eivor says about finding eggs. At first, I went into another festival game and it would crash too. So I tried finishing the egg hunt and it crashed again.

  • tweetysgrandson A JADE CARGILL STAN😎💪🏿𝕋ℍ𝔼🌩𝕀𝕊 ℂ𝕆𝕄𝕀ℕ𝔾 (@tweetysgrandson) reported

    even if Ubisoft patches this festival update or not I still won't be partaking in it another crash when I did the light the firepit quest to ward off spirits quest for this guy #AssassinsCreedValhalla

  • DesiLikeArnaz Desi Rosenberger (@DesiLikeArnaz) reported

    @Ubisoft @assassinscreed Don't buy their games. They won't fix them. @UbisoftSupport. They are a terrible company.

  • KurenaiR6 gabriel. (@KurenaiR6) reported

    @Shatter_r6 @andrewgrimo2_0 @Mackorous Yeah theres some bad bugs atm but all of them have been acknowledged by the ubisoft team. New season = new bugs This isnt a new issue

  • KatayokuVTenshi LittleBrother (@KatayokuVTenshi) reported

    Hi @UbisoftSupport @Ubisoft #RainbowSix Is it possible for you to fix the crashes? 3 days of crash now i have enough and other people who have the same probleme too i think. So please Fix this. Thank you.

  • GirlCalledBob13 The Girl Called Bob (@GirlCalledBob13) reported

    Awesome. Just found out my wolf mount is gone too! @Ubisoft Please fix this.

  • Wxrby Wxrby™ (@Wxrby) reported

    @RevoltRobbieYT @RockNRollDJ It’s not going to get banned Bob. It’s an Xbox sided ‘problem’, not Ubisoft. All it is, is a bug with accented / foreign characters because Ubisoft haven’t started supporting them. That’s why in the pick operator screen and kill feed it shows [] instead of the name

  • Iamwdzy simp lord 🇮🇷 (@Iamwdzy) reported

    @jaggamiquel @LazerzZHD @Ubisoft Why would 360 degree no scoping with hidden guns being an issue 😩

  • waffenkey ᴋ ᴇ ʏ (@waffenkey) reported

    tried again with ubisoft and i'm having the same issue, they take the money from my account but don't give me my subscription. cringe. never trust french companies

  • DaBeanGod DaBeanGod (@DaBeanGod) reported

    @Ubisoft fix your damn game!

  • BurghMurph BurghMurph (@BurghMurph) reported

    @Ubisoft fix your game!! Ac Valhalla is broke yet again!! You just did the festival update and every time I get to round 4 of the fights, my game freezes and needs restarted...you’re better than this

  • drewmartinezii Andrew Martinez (@drewmartinezii) reported

    @Ubisoft @Rainbow6Game fix the droning on border all my drone does is get stuck in the vent

  • errick_gregg Errick Gregg (@errick_gregg) reported

    @assassinscreed WOW imagine that! Ubisoft put out a HOT FIX for a bug. Could it be because it was an issue with there micro transaction system and they simple can't allow a bug to disrupt their profits. Maybe now they'll fix the game crashing non stop.

  • jc2036127393 jc20 (@jc2036127393) reported

    @Ubisoft please fix your servers I keep on getting Ddosed and error.Which then lead me to getting abandon sanctions.This season just started I went from plat 3 to gold two in a matter of a day in a half 6/8 games I have played I have gotten an error or ddosed.

  • jwelburn13 HakunaMatata045 (@jwelburn13) reported

    @Rainbow6Game @Ubisoft can you please fix this patch every time I load in I get rainbow six siege server connection error I hit okay and it takes 15 seconds to get me In the game! I get constant lost connection errors! I’ve already uninstalled and reinstalled

  • TabithaViselli Tabitha Viselli (@TabithaViselli) reported

    @assassinscreed #AssassinsCreedValhalla @Ubisoft problem with brawling tournament in new festival. I was in final round and it crushed down!!! I had to restart over again. 😠🤬

  • PixelJanosz PixelJanosz.blend 🇬🇧 🇩🇪 (@PixelJanosz) reported

    @0uttaS1TE Er, I should qualify, my main issue with the game is the horrid optimisation. Runs like absolute *arse*. Even for a UbiSoft game it's terrible.

  • TheBlaze482 Jared (@TheBlaze482) reported

    @CaliberJacob Yea no I had this error the other day, you're gonna eat an abandon sanction till they find out what's causing this error. I reset steam, uplay, battle eye and siege multiple times. It just boots you and says "GOOD DAY"

  • shearer_jude Jude Shearer (@shearer_jude) reported

    @Ubisoft @Rainbow6Game gonne 6 is quite terrible. Any chance we can remove it ASAP please or fix it up with some more ammo or have it not be intercepted by Jager? Thanks