Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oelde
|
Sign in | 19 hours ago |
 Buxton
|
Game Crash | 3 days ago |
 New Delhi
|
Sign in | 3 days ago |
 Sydney
|
Sign in | 4 days ago |
|
Delhi
|
Matchmaking | 4 days ago |
|
Mittweida
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Oluwatoniloba👴🏾 (@Erin_ile) reportedInteresting. Some of us pay for our games but we can’t connect with online players. I get a lot of Tarija and Oruro error while trying to connect online on both @Ubisoft Tom Clancy Wildlands and Breakpoint.
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Jonathan.G (@Jonathan2134) reportedUbisoft self-serving "idiot" who causes massive problems for Video Game industry, etc. Erasing the Crew big example why Video Game companies, etc want your money and give no ownership.
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Bert (@Demonking8860) reported@RavenMentore I agree the main issue with The Assassin Freed franchise is, Ubisoft constantly goes from character to character without giving the past characters a send-off or any information on what happened to them after their game.
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Joshua Bell (@massaBeard) reported@NikTek Problem with Ubisoft is they always give more an illusion of a huge world, but in reality it's a bunch of copy paste ****.
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Charpen (@Charpen9) reported@TheHiddenOneAC Ubisoft has gotten way too comfortable releasing broken, barely finished games, promising to make them up to standard eventually as an "improvement roadmap" and then inserting full-blown live service cash shops into a $70 game
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Anuj Passi (@AnujPassi14) reported@Rainbow6Mobile @PORTAL_R6M Hey I am trying to log in from yesterday my ubisoft account in the game but it is not logging in and always says we can't get your login request and today today when I go to the website to login their it it's you have been blocked. Please help.
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Asura-Dandy (@AsuraDandy) reported@ManwithoutF @StarWarsOutlaws Well you are looking at a game after its finally been finished. The hate was because Ubisoft rushed the game out the door and it was terrible. It was littered with bugs, terrible texture issues and other things. People hate ubisoft because they rush games before they're done.
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JSL (@J_S__L) reported@AI_EmeraldApple @NikTek Exactly + Ubisoft would never listen to feedback and fix things so quickly
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Ditto (@DittoGlasses) reported@BusterCheeksR6 @Rainbow6Game i hope ubisoft fixes this spontaneous pipe explosion glitch for before i attend my upcoming copper games 🙏🙏🙏
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Casual Boy (@CasualBoy007) reported@thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.
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Average Player (@issaslothboi) reported@Ubisoft you guys need to deal with the amount of bots trying people's passwords on your login. I get so many spam account login attempts. It's seriously out of control. My friend was steam banned because someone hacked his ubisoft account and hacked on siege which went 2 steam.
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RxCookie (@DavidLeeScott16) reported@UbisoftSupport @Ubisoft why am I only getting like 13-16 elo but I’m losing over 20 everytime I lose and I’m hard stuck bronze 1- silver 5 because this matchmaking is horrible please fix this
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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john (@j2001mj2001m) reported@darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more
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Stalker Hunter 🇵🇾 (@stalker_hunter1) reported@bootingdems @widdz remember when it was left to die (dz was broken and dz vendor was taken down)?... THERE WERE RUMORS that division 3 was supposed to happen in 2022, they wanted to make the fifa of ubisoft (like AC), one game every 2 years, but it backfired so they deviate resources to other games
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jakub piti (@kuba_oof) reported@J7ck_R6 @yungplxgue nope, its just ubisoft being dogshit - have the same issue, did a clean install, tried driver tricks, i got a 50% improvement so now im around ~300, but I cant get to same numbers I had before the snake update (600+), which completely destroyed my perf
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Herr Prophet//Scourge of Tau Ceti 🐛🈵 (@PassiveProphet) reported@MikeyJayRaymond Maybe, but this wasn't an issue for anyone else but Xbox for the most part. In all the crying that's gone on here I've heard one other valid example of a AAA game locked to 30 FPS and it was Ubisoft with watch Dogs Legion. This was, by and large, an Xbox problem this gen.
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NewGenTV_Official (@NewGenTV_real) reported@UbisoftSupport @Ubisoft @TheDivMobile so much time developing the game & you still can't even get the touch controls to run smoothly! FIX the touchscreen controls, input lag &freaking smoothness!!! Never played a mobile game with such bad controls! Division Resurgence!!
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook
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Rowan Kyle (@KyleRowan11331) reported@nerdx_inked @Atraindemain @hard8_times Imagine now those who had budget cheap PCs with 3600. Would you mock them for inferior hardware and performance just like you mock console players? Steam is not the only launcher and links to others depending on game. EA App, Ubisoft Connect, Rockstar - broken pile of code
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Rowan Kyle (@KyleRowan11331) reported@hard8_times I am tired of broken Windows and its broken-*** updates. Multiple launchers that forget your login even if you want to play single-player game (RGL and Ubisoft Connect say hello). No retail, where games are even more cheaper. No safe multiplayer in old games (Old CoD games)
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cat (@catsaysnonsense) reported@Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Carl Edwards (@CarlEdwards007) reported@Ubisoft @UbisoftSupport you have the most useless, worthless authentication system on Earth. I have been stuck in a login/fail/password reset loop for more than a week. I am disgusted! I have wasted good money on something I can't use now. USELESS
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They Call Me William (@NoPuntNoBunt) reported@JoeFromSeattle1 Then make a better launcher/browser yourself. EA tried, ***. Ubisoft tried, ***. Epic Games tried, ***. Battlenet tried, ***. Never had an issue with Steam servers going down, the games are discounted nearly always and they have a good refund policy.
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BlxnK (@blxn_k) reported@Ubisoft CAN u fix this **** of my game crashing and not letting me load back in my rank games i keep getting banned for hours like wtf!!
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- (@okcmagic_) reported@machete7771 @EndymionYT > Named a whole bunch of live service titles with huge technical and game design issues as well as mediocre Ubisoft games. I truly wonder why you didn’t name Ghost of Yotei. 🤔
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AntonioTheGamer (@TonyOfHyrule) reported@JezCorden Yes! But it wouldn't be the right choice....I would remove all third-party games and create a service exclusively with first-party Xbox games! No EA, Ubisoft, GTA, Crew, etc., and get a subscription dedicated only to the cloud.
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Necksplitter, Dark Knight (@TW0HEADEDBEAST) reportedUbisoft are being misblamed a bit here the actual port devs are SourceNext, who also made the RE2/3 "SourceNext" versions which were, ironically enough, the easiest to run on modern systems they also did the infamously broken DMC3 port Capcom don't even sell anymore
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chakkra69 (@chakkra691) reported@HereComesTheKop @KJP_Plays @CohhCarnage "I know many are bored of that formula, or at least when Ubisoft do it." THIS. People dont seem to have a problem when Sony and Square Enix do it.