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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (51%)
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Online Play (23%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 León de los Aldama |
Matchmaking | |
 Marseille |
Online Play | |
 Franca |
Sign in | |
 Ipswich |
Sign in | |
 Braşov |
Sign in | |
 Pānīpat |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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SrikerSly | 🇨🇦 |
(@SrikerSly) reported
@UbisoftSupport It fixed itself after uninstalling the launcher and reinstalling the launcher ~ I am not sure why as the launcher was working this a.m. but this seemed to fix it. I had other NA friends experiencing some issues with connections as well this morning ~ Thank you Ubisoft~! <3
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Bruno.
(@DevlLo0pers) reported
@UbisoftSupport fix far cry 3 servers plz i keep getting a fking error message saying a ubisoft service is unavailable ive already tried your ****** "support" options
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Sardulas
(@sardulas) reported
@UbisoftConnect "A Ubisoft service is currently unavalible. Please try again." Love paying for a game, downloading it, downloading drivers, downloading uplay, downloading ubisoft services, making an account for Ubisoft services, then not getting to play the game
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Uffo
(@UffoAE) reported
@ADV36067606 I will say that I don't agree with that, AE isn't the only company to do this. Microsoft, Sony, bungie, EA, Ubisoft you name it. If you get banned from their service you lose everything you pay for. You pay for the licenses to use them, you never own anything digital.
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Shawk 🦋
(@ShawkR6) reported
@Pengu @SpoitR6 My whole TL is pros/CCs talking about how bad the cheating problem is and despite it being like this for at least a year or 2 we have no updates or even mentions of the problem from ubisoft lmaoooo
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aleks_walle06
(@AWalle06) reported
@UbisoftSupport Whenever I try and launch Ac Unity from Steam and try and log into Ubisoft connect I get an error message saying "A Ubisoft service is currently unavailable. Please try again later". Any idea what can help me fix it. ps: I've tried reinstaling the Ubisoft app
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Aelita
(@AelitaLyo) reported
@moveslikecamm @UbisoftSupport I found out another thing: after I closed and reopened Ubisoft Connect and it grabbed an update, the issue ceased. So if it's the same issue I had, close and reopen the app to force it to update (Ubisoft, please fix this stupid update system)
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Kent Frasure
(@Traepoint) reported
@assassinscreed @Ubisoft Can you please fix the quick resume not saving functionality? Makes playing Valhalla quite annoying.
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Ed S E Santos
(@edise2007) reported
@Gorkaloma @R6Extraction @Ubisoft But now some cheaters have gone too far. Ubisoft needs to fix the glitch and banish cheaters! Pit distance was ruined. And now, too, Pit speed.
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Dhritiman Khastagir
(@R3apR2004) reported
@Ubisoft @UbisoftSupport can't login to Assassin's Creed Unity. Says "A Ubisoft service is not available currently. Please try again later." Can login to other AC games like Origins. Please fix that ASAP.
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TehSnakerer
(@TehSnakerer) reported
I wanted the video out before December but a myriad of technical errors and spending way too long going back and forth on whether to insert a big breakdown of how Ubisoft's marketing works and exploits topical events have absolutely destroyed that idea.
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Brent Calaerts
(@Brentcalaerts) reported
@GoogleStadia hello, i just started playing ac syndicate, or at least trying to. But every time I try to launch the game it tells me that the ubisoft service is unavailable. I tried to work this out with ubisoft support, but they are off no help. Can you help me out here?
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hey gaymers
(@ashtengames) reported
Sorry for the sudden game change! I guess Ubisoft games just have high CPU usage, so I’m gonna try to fix that up so I can play Odyssey on stream 🤪
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Risen
(@RisenFPS_) reported
@UbisoftSupport what’s with the error “a Ubisoft service is currently unavailable”
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Fenra | University gal now!
(@FenraVr) reported
@UbisoftSupport unable to launch the Uplay app right now, it just gets stuck looking for patches. Are there some issues with it right now?
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Hikari
(@FlameMinx) reported
@FarCrygame @Ubisoft is anyone else having this problem? I've been having issues where I will see the ! pop up on my mini map but when I go up to that NPC that has the ! nothing will happen and also chests that's I already opened will pop up on my mini map as well
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Jack
(@JxckRuns) reported
@Bb4Rtek I don't condone or practice in activities against the terms of service set by the kind people at Ubisoft. ;)
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Diego Salinas| Dogo.
(@ItsDogoR6) reported
i feel like every @Rainbow6Game player has terrible cheater luck. with. every. game. @Ubisoft fix every game ever. in existence. right now
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Andrew Jordan 🏳️🌈
(@AndrewJ_XIII) reported
So I guess Ubisoft Connect is having some issues today, was gonna jump on the Division for a bit but that seems like a no go, ah well, back to Aloy and the robot raptor party.
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charley hoffner
(@Valuchious) reported
@assassinscreed I would craft a game that actually loads in textures and is free of game ending bugs and glithes every 20 mins. That would be nice. In other words, FIX YOUR ******* GAME! I paid ******* 60$ for loading screens and minecraft graphics. @Ubisoft just care about the $$$ **** company.
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Saethus
(@Saethus) reported
@FabianHallsten Fabian Hällsten (verified tick) in English: The fact that you can crash everyone's game just by typing in all chat should have been hotfixed ages ago, it speaks volumes about Ubisoft's current issues.
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Rogue-_Nstrument
(@the7thseal__) reported
@victhorson @MarvelGames @BillRosemann I wouldn't choose insomniac. Ubisoft would bring a better multiplayer live service game with raids. Story based single player games always lack in end content vs a multiplayer live service game
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Bruno.
(@DevlLo0pers) reported
is anyone else having problems with ubisoft far cry 3 and getting a error message saying "a ubisoft service is currently unavailable'' ??
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Blake
(@Blake46412677) reported
@Rainbow6Game Ubisoft me angy fix
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🌈 Marcin van de Ven 🌈
(@brabostudent) reported
Fix your **** @Ubisoft. Make things either possible and have it working correctly, or don't give any option at all to do something.
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TrexelCat
(@TrexelCat) reported
Oh jeebus @Ubisoft what the hell is wrong with your login software? It keeps logging me out at random, even when I'm sitting here not doing anything. Yes I have 2fa, don't ask me dumb questions.
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CFC-Champions Of Europe, We Know What We Are⚽️💙
(@TheBlueSanity) reported
@Innthacut It's not Valid because you're choosing to see it as an Xbox/Sony issue when in reality I've literally just broken it down for you man and you haven't even bothered to read into what I said, this is most likely how all publishers operate, Ubisoft, Activision, EA, Sony, Xbox, etc
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eli davis
(@elidavi51945664) reported
@Rainbow6Game fix your **** servers ubisoft cant play one game without disconnecting
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Seńor Papi
(@heyitstyyy1738_) reported
@Ubisoft @UbisoftSupport I went afk in Far Cry 6 on PS5 in a corner and somehow got teleported into the wall. Now every time I launch into my save the game crashes. Any fix for this?
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SrikerSly | 🇨🇦 |
(@SrikerSly) reported
@UbisoftSupport Message was ""A Ubisoft service is not available at the moment" - Ubisoft Connect PC