Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/18/2025 10:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (14%)

    Online Play (14%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLübbecke Sign in
GermanyFrankfurt am Main Online Play
FinlandHelsinki Matchmaking
GermanyLeipzig Online Play
GermanyHerne Online Play
FranceSaint-Jory Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Blue_Sky_Nic Nic (@Mr_Blue_Sky_Nic) reported

    Please ******* fix monopoly plus @Ubisoft @UbisoftSupport

  • SweStars SweKiwi (@SweStars) reported

    @watchdogsgame @Ubisoft I could play it for 11 minutes. Now it says "Service Unavailable". Are your servers for Watch Dogs Legion temporarily down?

  • CarstensJackson DJ2toes (@CarstensJackson) reported

    It's complete bullshit that a p1 cant queue with a p3, @Ubisoft can you please try and think of a real solution for a problem for once I'm so tired of ****** low effort "fixes" to issues in the game. EX. Taking sights from ops when they are over picked instead of nerfing gadgets

  • TheDarkApex9 TheDarkApex (@TheDarkApex9) reported

    @BlackSa87753364 @RealClownfishTV @Lyde15 Certain crowds are going to attack Ubisoft, WB Montreal and ect. over this when it's not them as a whole, someone who doesn't think everything is woke won't cause that issue

  • TanimHasan921 TaNim HaSaN (@TanimHasan921) reported

    Some of the community members in siege is so whiny crykid. They just complain about anything. Pengu should get some grip on his complains. Everysingle patch, every season, anything ubisoft does this guy got problems with it. I hate it when someone dont learn and argue **** logic

  • BroeyEst EX est Broey (@BroeyEst) reported

    @INTERRO Honestly, I want my elo back that I lost from the cancel glitch on console. But @Ubisoft @UbisoftSupport can't even message me back. If only Ubi cared about console..

  • jonTINYdavis Jack (@jonTINYdavis) reported

    @Ubisoft who was the genius that put the balancing stones in valhalla. They should be fired. One of the greatest games ever made ruined by some broken physics.

  • SnailR6 Snail (@SnailR6) reported

    Ubisoft please for the love of god fix your stupid sensitivity glitch. Might be the worst of all glitches.

  • NuVanDibe Nuvie Kitty (@NuVanDibe) reported

    The only time anyone should purchase any Ubisoft product from now on is to wait until end-of-life for the product and purchase it only AFTER the final update is released, years later. Same with Activision, who forfeited trust by patching microtransactions into Crash Team Racing.

  • price2j JACK (@price2j) reported

    @Ubisoft Fix the buying options, I’ve bought the deluxe edition and 1st year ops aren’t available @Rainbow6Game

  • Deenosaurus__ Deenosaurus (@Deenosaurus__) reported

    ubisoft please fix the ddos situation on console. I'm tired of losing elo because some random pushed a button and booted me from the game

  • TheDarkApex9 TheDarkApex (@TheDarkApex9) reported

    @BlackSa87753364 @RealClownfishTV @Lyde15 We need someone who isn't a how do I say it? who doesn't think everything is woke. Certain crowds are going to attack Ubisoft, WB Montreal and ect. over this when it's not them as a whole, someone who doesn't think everything is woke won't cause that issue

  • respect_xx cordical (@respect_xx) reported

    @Ubisoft @Rainbow6Game FIX YOUR ******* GAME AND SERVERS PLEASE

  • sdragon001 UnknownG@mer (@sdragon001) reported

    Um I know this might be alittle out there and a weird request, here it goes. Hey @Ubisoft @UbisoftCanada you think it would be to much trouble if I asked if we could receive a update for #assassinscreedunity on #ps5 to unlock the fps cap from 30 to 60 please? Like V1. 00? 1/2

  • Jacksonlombard1 Straight up Rat (@Jacksonlombard1) reported

    @Mr_Blue_Sky_Nic @Ubisoft @UbisoftSupport I think I know what it is, you have to update the user agreement on the terms of service on your Ubisoft account. It’s happened to me in the past and it instantly fixed it

  • ThmarQR Thmar (@ThmarQR) reported

    @KazukiKiryu87 @assassinscreed I'm playing on PC and have tried every possible fixes Ubisoft suggested, and yet I have at least one crash per day. I'm far from being the only one experiencing so many crashes.

  • jr1ds the assassin (@jr1ds) reported

    @Ubisoft I believe you should do annual subscription service to Ubisoft+ for people like me that don’t want to pay monthly but would rather pay annual just saying

  • PandaWtad WTaD_panda (@PandaWtad) reported

    @Ubisoft crazy how rainbow is 6 years old and you make more and more problems crashed more times this season already than I did last should be in gold 2 but nope forgot you don’t know how to make games

  • CraZed_HyPe Cheems.-succ (@CraZed_HyPe) reported

    @Rainbow6Game yo my game has a authentication error when i try to boot, i’ve emailed ubisoft and haven’t gotten a response, my ubisoft is monstergronk

  • zepontiff Bugsy (@zepontiff) reported

    @ARealLifeGuy @PlayStation I have it on switch. It runs fine. Obviously the textures are turned down so that it does run well. It definitely looked prettier when I subbed to the Ubisoft service to try it on my PC. I think the bigger annoyance for me was I learned it on switch where A and B are reversed

  • Matthew45552675 Matthew (@Matthew45552675) reported

    So I'm playing and making a video on #WatchDogsLegion and while making it not even a hour in the video recording and the game is actually broken beyond belief. It literally has gotten to the point we can't even play it. Holy **** fix this ubisoft.

  • DouglasHallJr DouglasHallJr. (@DouglasHallJr) reported

    @Ubisoft are you gonna fix @assassinscreed Valhalla. A Brewing Storm ruins the game 130hr and 100$ later

  • r6_lix big papi (@r6_lix) reported

    my game crashed.....reconnected to find out my team cancelled. fix ur game Ubisoft. @Ubisoft @UbisoftSupport @UbisoftConnect

  • J0hn_BD john (@J0hn_BD) reported

    @Ubisoft go **** you're selves and die fix ur god damn audio in siege u **** tards!!!!!!!!!!!

  • VelokR6 Velok (@VelokR6) reported

    Just got cancel glitched 2 games in a row, this game is awful @Ubisoft fix ur game

  • thatwavynigga25 RIP POP (@thatwavynigga25) reported

    @Ubisoft fix your game watch dogs legions is trash all you have to do is put watch dogs one servers with watch dogs 2 multiplayer missions and then you’ll have a good game

  • bruhchange A.D.A.M (@bruhchange) reported

    @Mr_Blue_Sky_Nic @Ubisoft @UbisoftSupport Monopoly on Xbox will just randomly break and not let you play it until they fix it

  • yaBoiKapo Kapo (@yaBoiKapo) reported

    @FujoMojito tbf ubisoft and i have worked together in the past already, i was even considered for the champion program but it sadly failed due to some logistical problems

  • Gabriel65757966 Gabriel Tan (@Gabriel65757966) reported

    @growtopiagame ubisoft, fix your damn servers dude, I can't log on once without it crashing multiple times or even it preventing me from logging in saying the servers are down.

  • yTry_DarkTown MASKD JESTER 😶 (@yTry_DarkTown) reported

    @Ubisoft @Rainbow6Game this is ******* twice now I got DDos btw.. I can't play your ****** game anymore because everything is so hard to progress in with so many toxic players everywhere. PC has hackers, and Xbox has dosers every corner