Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Rennes	Online Play	2 days ago
Soumagne	Online Play	5 days ago
Paris	Sign in	5 days ago
Bradford	Sign in	5 days ago
Amiens	Sign in	5 days ago
Elche	Online Play	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sciel • that one ashjill girl (@sirenclaire) reported 2 minutes ago

  yes i learned abt that glitch with the headpiece thank u ubisoft for not fixing that ****

• 
  xmakahsiwjw (@wleeeeek) reported 3 minutes ago

  @UbisoftSupport Hello Ubisoft Support. I purchased Assassin’s Creed Unity legally from Epic Games on May 26, 2026, but my newly created Ubisoft account was instantly suspended and I cannot even login to submit an appeal. Could you please help me contact support manually?

• 
  Nocayah (@Nocayah) reported 3 minutes ago

  @Ubisoft fix your ******* game

• 
  🌹Ash of Love and Hate🥀 (@Erebus_Ash) reported 4 minutes ago

  @FERMOR_23 @Pirat_Nation Because that's the issue with Ubisoft games and not that they're all buggy soulless garbage and cash grabs with the sole purpose of exploiting the customers suuure. But I guess a bigot can't think of anything beyond minorities.

• 
  Warden-Commander (@KurouPS4) reported 4 minutes ago

  @turatteu @kabrutusdeid Nope. They ****** up as soon as they went all live service, starting when they canceled Rainbow Six Patriots (a real game) for Rainbow Six Siege (a live service). That was in 2013. By 2018, Vivendi owned 27% of Ubisoft, and almost pulled off a hostile takeover.

• 
  henry (@henry5839201746) reported 5 minutes ago

  yo @Ubisoft can you fix not being able to equip the black attachment skin to all like you can with the other universal skins?

• 
  🔆 @finite@mastodon.social (@finitecrystal) reported 8 minutes ago

  Ubisoft did it for me a few weeks ago. To be fair, I was the legitimate owner of the account, but the only thing I had to prove that was my Steam login, which hypothetically could have been stolen.

• 
  gear7ven (@gear7ven) reported 10 minutes ago

  @UbisoftSupport Hi,my ticket #25868119 has been open for over a month with no response after I submitted the requested log files. Issue: Xbox account linked maximum number of times — need backend counter reset. Ubisoft: gear7venXB / Xbox: ArtemKa please look into this 🙏

• 
  Hitvish (@vishva47) reported 12 minutes ago

  If Ubisoft really care about gamers and customer feedback, they must immediately rectify this issue before the game release, or at least a day 1 patch. Also, they must fire the person/team who made the woke decision. Otherwise, there's no coming back for Ubisoft. Sad!

• 
  Itsy (@trstnnsr) reported 17 minutes ago

  @topchef1288 I think this complaints can help Ubisoft fix some of it, example it is really weird that animals are spongy we can kill them in the original with one or two hits also with hidden blade, why make it complicated it ruins the fun tho

• 
  Texas Tiger Lily (@Mis_Ashford) reported 21 minutes ago

  I don't like culture warriors and I still want them to crash and burn. **** Ubisoft. I feel for every artist under them but not the actual company itself.

• 
  Woody (@HonestGmReviews) reported 25 minutes ago

  @lastchalice I don't know much about Outlaws beyond what people say about it. That's why I'm curious if this is the title that's going to turn your opinion of Ubisoft games. As for the company itself, I think they're in the same boat as the other big studios. They just got too big for their own good and they're struggling to come up with fresh concepts because the main concern is the bottom line. Their cautious experiment in Web3 didn't really work out. Star Wars licensing didn't either, so now they're going to pivot to re-releases of their catalogue. AC4 is going to sell a lot of copies no matter what, but it turns out to be a dissappointment, the company could be in real trouble. At that point, their established IPs are feeling stale, they can't produce creatively anymore, and they can't remaster their games...not many avenues left for them to head in beyond those.

• 
  Kaylum sa (@KaylumSa) reported 27 minutes ago

  @NikTek Better question is why Ubisoft has so much trouble with combat.

• 
  Abhiraj Singh (@Abhiraj_Singh17) reported 32 minutes ago

  @TheDezembro @DoorJacque3701 Philippe Tremblay made that statement, who is Ubisoft's Director of Subscriptions. It's his job to sell the subscription service (Ubisoft+) so he will make any dumb statement to do so. It doesn't justify anything but the context is required. It's not as if a dev at Ubi said this

• 
  devœn (@thatgoonshit6) reported 32 minutes ago

  the amount of damage ubisoft is doing with just 2 posts is insane all goodwill just gone. Fix the hunting it was fine in the og and make Edward drunk walk it isnt that hard

• 
  Noah Davis (@Noahcg3) reported 36 minutes ago

  Me personally, I don't like the idea of the branching paths. Not only does it cause problems like these, because Ubisoft is always going to have to cut corners, but also because it doesn't work with the established lore of the animus.

• 
  kij (@kijuler) reported 37 minutes ago

  @CloudSt1313 shadows is 62 gb meaning they could fill up the entire cartdridge without issues so this is ubisoft being *** here

• 
  shysno (@shysno23) reported 37 minutes ago

  @DanielVavra Did know you have problem with Ubisoft. What's the drama, say it.

• 
  TheDezembro (@TheDezembro) reported 42 minutes ago

  @Pirat_Nation He's right. Ubisoft is probably the biggest example of incompetence we have. It's gamedev gone wrong. It's important to note not all those 16k+ employees are at ONE studio, they have multiple making multiple games. But it is regardless insanely bloated and the biggest issue is despite them being multiple studios, they're all "LOCKED IN" to the big source at the center that I bet gives them next to no creative freedom. Just templates on top of templates to be used with out of touch ubiquitous ideas THEY want to make work for their purposes (built for monetization) but that gamers don't want to play. This is why the Expedition 33 guy had to leave. He was stuck in a sanitized, uniform, static and sterilized machine where "artistry" has died a long time ago.

• 
  Chris (@Chris_Somewhere) reported 42 minutes ago

  @Mangalawyer Ubisoft is already in financial trouble. This game will only make the bad situation worse, as it is not going to sell well.

• 
  I'm yeen (@flameydergon) reported 43 minutes ago

  @lordvictor I would agree but this isn't a borderlands issue, this is a Ubisoft issue, no one forced them to make this remake closer to their "rebooted" games but them, and borderlands issues stem from enemy leveling matching your own to an eventually ridiculous degree

• 
  DarksMusicandSkyrimDances (@DarksMusics) reported 44 minutes ago

  @Pirat_Nation yea but 15000 of the ubisoft staff are pointless hires Hr reps an bull **** managers. A bloated hell hole spitting out broken woke games that cant even break even

• 
  emilio quezada (@kakashisharing) reported 48 minutes ago

  @TheDivisionGame You Ubisoft are the joke , you think the llayers Have year play the division are dumbs , now all effort for farming now dont any value , when you wanna fixed the game , look the pvp game, the lag switch have 3 o more year broken the game , the sane players, you are blind

• 
  Down4cards (@Down4cards) reported 48 minutes ago

  @BardoUmbra @Pirat_Nation Because it's not how it works. Ubisoft had hundreds of games. Some live service some in development they released 6 games last year and were working on including 6 live service games being updated. Most of these games have smaller dev teams than war horse.

• 
  Omar 'Revenant' Hafez (@Revenan1_) reported 52 minutes ago

  @ARCRaidersGame I'm an ex R6S pro player and I saw that game die instantly because of the same thing and Ubisoft took a whole season just to fix this problem. Please do the same and save your game. People don't want new content if every match we play is guaranteed to have 1 or 2 hackers.

• 
  SecureAI (@SecureAIAI) reported 52 minutes ago

  Two Web3 games died this month. One had 1M playtest players, 250K Steam wishlists, four successful playtests. Nyan Heroes. Stopped development May 16, before they could ship. The other had Ubisoft. Champions Tactics turns off its Web3 features today, May 27. Five years of dev. AAA studio. Indefinite Web2-only future. Different scale. Same death. Both teams pointed to funding. Funding was the symptom. Live-ops infrastructure for a Web3 game costs 3-4x what the greenlight budget assumed. Wallets, marketplaces, multi-region nodes, asset bridges, anti-bot, off-chain auth. None of it sits in the original cost model. All of it shows up by month six. You can fix tokenomics in a patch. You cannot fix the burn rate without rebuilding the stack. #Web3 #Gaming

• 
  Abdulmalek majeed (@ABDULMALEK_97) reported 55 minutes ago

  @UbisoftSupport @Rainbow6Game Hi support my account please help me Hello, Ubisoft support team. My account was unjustly disabled. I'm a professional and experienced player because I dominated others and played with high skill. Anni is a big player and I don't use any cheats. My team and I play a special style of attacking, also known as a quick attack. The issue can be resolved by checking my game history on my account. I swear to God, I don't use any cheats, and the accusation of cheating is false.

• 
  PHTM | Devilking (@PHTMDevilKing) reported 56 minutes ago

  @jexworld_ Even if there servers weren't from ubisoft, i don't think they would fix them ngl

• 
  Mr Manceres (@MrManceres) reported 57 minutes ago

  @Grummz Can't wait for the crash. Yes less games but it will result in better games. Ubisoft will have two options Cut the cancer or die.

• 
  Marusame (@Marusame) reported 59 minutes ago

  @PTonipr Blue states, blue hairs, california, and severe cases of white knighting. It is a severe form of whats happening in japan and happening much faster. Look at all the sony games from sony california that have ugly characters, same with canada with ubisoft montreal. the Biden years went crazy with this and we are still reeling from the side effects of that mental issue. I mean hell i grew up with *************** flashing their blurred out tits on daytime television. Now such a commercial would get destroyed by uptight investors.