Ubisoft Connect down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (19%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
New Delhi	Sign in	10 hours ago
Berlin	Sign in	20 hours ago
Montbéliard	Online Play	1 day ago
New Delhi	Sign in	1 day ago
Clarkston	Online Play	1 day ago
Marseille	Glitches	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  michaelthomqson (@michaelthomqson) reported 8 minutes ago

  @UbisoftSupport Fix the ******* uplay overlay on R6 it freezes on my screen and when it does work, it has a 30 second delay on my screen

• 
  - (@downorwhaet) reported 9 minutes ago

  @Lyss_0420 @assassinscreed @Ubisoft Well theres millions of people that doesnt have issues aswell so it can still be nominated because of that

• 
  Lou Cirigliano (@lrc1024) reported 11 minutes ago

  These are the issues I’m having. Background and player like strobe lights! Already rebooted 3x and re-downloaded the game 3x as well. Nothing is working! @assassinscreed @Ubisoft

• 
  Walker of Darkness (@walkerofdarkne1) reported 11 minutes ago

  @ProjektMelody I stopped buying Ubisoft games after they decided to start their Uplay service. The last game I bought from them was Heroes of Might and Magic 5...which makes it nearly 20 years old. So yeah, **** Ubisoft. With a spike-covered *******. Big ******* spikes.

• 
  Will (@WilleDeburger) reported 14 minutes ago

  @BrimsonRafaele @SWAFFELENN @BikiniBodhi He's pointing out something else Ubisoft can work on...which is a way more important issue than ubisoft connect.

• 
  PXL's pocket dimension (@PXLTRON) reported 14 minutes ago

  @UbisoftSupport Ubisoft, I seriously need help regarding my account. I can no longer verify my current email, or change to a different email, due to the current address being a Yandex Mail account. It was a genuine mistake, but I have no way to fix this on my own. Please help.

• 
  mark partridge (@WheatoMan) reported 17 minutes ago

  @xboxuk Can you get ubisoft to fix the screen tearing?

• 
  tulay | lady eivor simp (@n0nagesimus) reported 18 minutes ago

  THE BUUUUGS IN VALHALLA I HATE IT. PLEAAAASE FIX IT UBISOFT

• 
  tiam laghaei (@realrawspitter) reported 18 minutes ago

  @watchdogsgame dear watch dogs can we please get another patch for the Xbox series x and the Xbox one thanks the community of Ubisoft wants to play the game not crash every 15 min or so thank for making a great game

• 
  Jett (@JettSeriesX) reported 19 minutes ago

  @Ubisoft @UbisoftSupport So as much as I'm absolutely loving AC Valhalla I'm not "play it completely through twice" loving it. Any word on fixing the achievement problems?

• 
  SandboxQuint (@SandboxQuint) reported 19 minutes ago

  @Colteastwood @Under_Ach1ever @dark1x Has Ubisoft addressed the Series X issues at all?

• 
  Thee SycoTik 2020 (@TheeSycoTik) reported 19 minutes ago

  @ProjektMelody Yeah, Ubisoft's launcher sucks. Had UNO on it, the game would constantly crash whenever I attempted to play Online. Friggin' hate Ubisoft.....

• 
  Nate_thadood (@NThadood) reported 22 minutes ago

  @UbisoftSupport @Rainbow6Game The new Uplay system yall have for R6 is very slow and has a lot of issues granted it looks cool but cool doesn't replace efficiency. the last system was 300x better then the one you have now. can you guys please switch back until you fix it thanku

• 
  Celestial Explorer................. (@TedLingers) reported 23 minutes ago

  @StuartGullick1 @Anthony12445 @Assassins_UK Me too, I also have same issue trying to upgrade my ps4 Watch dogs legion game to ps5 version. Same issue, so tells me there is major issue on ubisoft's end, would be a simple patch surely. Apart from those issues I am loving this ps5, such fast loading times :),and silent :p.

• 
  Anakin 07 (@Anakin0) reported 27 minutes ago

  @UbisoftConnect @NimbatusGame @StrayFawnStudio I'm having too many problems with the new ubisoft club interface on PC, I can no longer disable notifications without using Do Not Disturb :(

• 
  Charlotte Haglauer (@taffyandboo) reported 29 minutes ago

  @lisee2000 @AskPS_UK Seems to be happening with Ubisoft games unfortunately PlayStation and Ubisoft don’t seem to be acknowledging the problem

• 
  Mike Gaskill (@DisDudeMike55) reported 32 minutes ago

  @assassinscreed @Ubisoft Any fix for no audio bug in Valhalla?

• 
  Pradeep Kanchan (@pradeep_kanchan) reported 33 minutes ago

  @RoomHelper @XboxGamePass Ubisoft will come around if nobody is using their service. Give it time

• 
  Jed (@OhZoinksScoob) reported 34 minutes ago

  THIS IS THE SECOND TIME IN LESS THAN 2 HOURS THAT MY AC VALHALLA HAS CRASHED ON ME FIX YOUR GAME UBISOFT JESUS CHRIST

• 
  Binday (@Binday3264) reported 41 minutes ago

  @assassinscreed Fix bugs then worry about your awards. Ffs Ubisoft.

• 
  BuiltInOneDay (@Ant_Ellsworth) reported 43 minutes ago

  @NVIDIAGFN Can’t get my @Ubisoft connect games to work. Ask to login but no keyboard shows up so I can log in.

• 
  Henry Chasky (@ChaskyHenry) reported 43 minutes ago

  @watchdogsgame Ubisoft i must honestly ask what the hell were u doing these past 7 to 8 months when this hame was originally supposed to release in March?what?i bought this game on my xbox one x and can't even play it cuz it continues to crash.this happening for like all platforms.Unacceptable

• 
  Cloak Shot (@CloakShot) reported 46 minutes ago

  @Ubisoft @LifeatUbisoft. @UbisoftSupport fix your shift f2 plz its slow as crap

• 
  MurKi | Te (@MurKiR6) reported 47 minutes ago

  I usually say if it isn't broke donf fix it... Uplay was broken and they somehow managed to replace it with something that more broken... Ubi connect is doooogggg!

• 
  Srch (@SrchFPS) reported 47 minutes ago

  @DefianceR6 Lmao. All I can tell u is the uplay client is dogshit. I can’t help you there. I haven’t had that problem

• 
  Richie Fernandez (@DaBeardOfZeus) reported 49 minutes ago from Fountainebleau, Florida

  @assassinscreed @Ubisoft Fix “the big finish” quest, a lot of people are stuck in the middle of the quest bc of this.

• 
  Amanda Ramsey- Online shop is Open! (@ajramseyart) reported 52 minutes ago

  this is so devastating. I had no idea and I cant go back and try again. I want my wolf, @Ubisoft please fix this soon and let me get this ability. 🙏

• 
  Majes lanxreeda (@lanxreeda) reported 52 minutes ago

  @AmadeusFink To be fair. @Ubisoft make games so glitchy I dont know if it count as a glitch or a standard ubifost feature. Next year Assassins Creed 'insert random time period' 2 characters to play, 100+ game breaking features, buy it now for only £80!!!

• 
  Ryan (@sheriniann) reported 53 minutes ago

  I know the uplay dashboard is broken but it looks hella clean compared to before

• 
  🧔🏽Adam (@MysticalOS) reported 55 minutes ago

  @assassinscreed I actually did watch valhalla reveal on twitch ages ago. In fact I never miss ubisoft events. However, the bayak outfit is locked. no credit. Surely you’ll add way to fix this at some point? I recall having problems with watch dogs event too but you fixed that 1