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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in | |
| Lages |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Gazelle
(@DanielFaleiro6) reported
@KELLAN1v9 @Kyngushi @PlayXDefiant I'm neither unconcerned nor avoiding criticism towards Ubisoft, I'm simply saying it's not unusual to have bugs and issues in a beta, and what the playerbase has to do is report them so that the devs know about them.
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RG | SGT Skully
(@SGTSkully) reported
Dear @UbisoftSupport, Why am I getting a "Connection Lost" error when trying to log into my account. It says, "A Ubisoft service is currently unavailable. Please try again later." My buddies are playing games, but I can't even get logged in. @PlayXDefiant @Ubisoft #Ubisoft
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Arthur 30
(@Arthur355761235) reported
@UbisoftSupport hi Ubisoft why my Growtopia account get suspended by no reason my account is Konversasi,im playing with my friend to decor our world after done we want to off but i forgot to exit it first and Its closed but after i login back i got suspended perma please unban me
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Rapid 🇨🇦
(@ItsRxpid) reported
gotta love loading into ranked and only playing cheaters.... fix ur game @Ubisoft
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Cowboys78069
(@joshb78069) reported
@Ubisoft any updates on linking #ubisoft+ to Xbox account keep getting an error. Already opened a case.
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Draken_hunter
(@Draken_Hunter0) reported
@PlayXDefiant U game sucks *** guns are terribly inaccurate. Balancing issues and controller aim assist doesn't even work 0/10 **** game as per the ubisoft norm
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Starbucks Barista
(@ChilljaeDead) reported
If Ubisoft fix these weak *** servers they gotta hit on they hands fr
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**** goku
(@weedgokuusa) reported
@Ubisoft @UbisoftSupport I got an issue. The email on my Ubisoft account doesn’t match the email on my Xbox account. Can’t get it to work on my Xbox
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DV | Bearlo 🇨🇦
(@Bearlosus) reported
The day Ubisoft connect remembers my login info is the day i take back everything bad ive said about them
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StMuerte
(@muerte_st) reported
@PlayXDefiant Ubisoft servers are offline? I'm having issues playing on PC
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DareVish
(@NotDareVish) reported
@PlayXDefiant I saw that the player level is not progressing and the XP towards the the Ubisoft DedSec challenge doesn't count either. I am guessing these are both related to the progression issue, which I hope will be fixed soon :)
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Ross Erne
(@rosserne78) reported
@UbisoftSupport @Ubisoft its day 12 and still no matchmaking connection for ghost war wildlands for all generations of Xbox and Ps consoles no response to previous messages from yous im assuming yous are'nt interested in resolving the issue for people.
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Crypto_Prime
(@xrp_prime) reported
@daniel_wwf @808_CryptoBeast Ubisoft is the same issue
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ScarletAngel
(@ScarletAngel942) reported
@carl67510070 @PlayXDefiant This isn’t on Ubisoft. They are ready to fix the game on Xbox but Microsoft hasn’t approved the patch. Complain to Microsoft
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Sombrero Samurai
(@SamuraiSombrero) reported
@DarkHolocron Ubisoft but their issue is they overhype a lot. Watchdogs and The Division was NOTHING like what they were describing. They get unnecessary hate on their open worlds tho. The last 3 Assassins Creed games were incredible
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𝐍ı𝐧𝐞𝐓αł𝐞𝐬
(@__Ninetales__) reported
@Hepzefa2 @dougdagnabbit It's true. Cry about it Live service games are here cause of ubisoft.
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McMunt
(@McMunt_66) reported
@soullrelate @EvEViolent @ProRebornYT And Ubisoft’s other live service games have done swimmingly well, haven’t they?
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KELLAN
(@KELLAN1v9) reported
@Kyngushi @PlayXDefiant its funny how soft and unconcerned people are to game studios nowadays. brainwashed from all the AAA game studios who release unfinished **** :D not saying xDefiant is like that, but not fixing a progress issue within 2 days is pretty weak for Ubisoft ngl
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Notarials
(@slimehawkin) reported
@Ubisoft FIX UR ******* SERVERS
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:( #1363
(@spyqkii) reported
@UbisoftSupport platform: pc I have no problem with an particular game. The thing is i litteraly cnt logg in in my ubisoft connect client.
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TagKillRepeat
(@TagKillRepeat) reported
Hopefully @Ubisoft will extend the #XDefiant beta based on the fact that quite a few of us have been unable to play the game. Echo errors previously, and now Victor-01 😭 #XDefiantbeta #XboxSeriesX
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Joey
(@Joey33979633) reported
If you have a Xbox closed beta code for xdefiant and it’s not working you can install it on the Xbox app @ubisoft
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INFURIOUS ONE
(@OneInfurious) reported
@bedazledclit @IdleSloth84_ Ubisoft is stupid. They're trying to do to Game Pass what TV entertainment channels did to Netflix. Cut Netflix out and directly create your own subscription service. Ubisoft would need to be releasing new games every quarter for a Ubisoft Game Pass option to be worth it.
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Charles E. Cheese
(@Sigma_Fisch) reported
@UbisoftSupport I still know the password but the old email address and company no longer exist. I need access to unlink it from my Xbox and link my new account. I’m trying to setup Ubisoft+. Says my old account is still linked and I’m getting an error.
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xADiiCTx
(@xADiiCTx) reported
@PixelsofMark I’ve got a new bug that I found yesterday. I submitted a ticket on the Ubisoft website, but I found the fix shortly after uploading the ticket. Can you guys see these tickets or is there somewhere else to file bugs?
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Casey Kingshott
(@CaseyKingshott) reported
@Ubisoft really need to fix there Xbox @PlayXDefiant issue seriously I think as well on the Xbox survers they should extent it by a day or something!
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Object
(@0bjected) reported
@PlayXDefiant Everyone bitching about how it’s not on Xbox , I’m on Xbox and I understand the issue but , 1 it’s not Ubisoft’s fault , it’s Microsoft’s fault and it could take up too 1-5 days for Microsoft too update it so complain too Microsoft, but I do think Xbox should have extened time!!!
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Joel Wade
(@JoelWad23778776) reported
@UbisoftSupport It keeps telling me my Xbox account is already linked to a Ubisoft account and as far as I know it’s not? How do i fix this?
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Dragoneez
(@GT_Dragoneez) reported
@the_giglebowski @Ubisoft @Xbox Especially when compared to gamepass. That’s the gold standard for that type of gaming service I think. I thought gamesharing would be mandatory by now but I guess not or at least the standard but I guess not on PC. I’m gonna pass on it 100%. Already own most of the games anyway
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_Kvin.19
(@spacequak_443) reported
@PlayXDefiant i have a problem my gun an my main level are not getting up and at the ubisoft connect quest to unlock dedsec i am getting 0 ep my name is nussdruide00 and im playing on pc