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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 8: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 62% Sign in (62%)
  • 19% Online Play (19%)
  • 8% Glitches (8%)
  • 8% Game Crash (8%)
  • 3% Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Delhi Matchmaking 8 hours ago
Mittweida Sign in 9 hours ago
Erstein Sign in 23 hours ago
New Delhi Sign in 2 days ago
Berlin Sign in 3 days ago
Montbéliard Online Play 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • HylianH3ro
    🗡🛡Hylian Hero 🏹💣 (@HylianH3ro) reported

    @LAKingsFan48 I like a good many of Ubisoft's games so no problem there.

  • loganroberge45
    logan roberge (@loganroberge45) reported

    @Ubisoft @Rainbow6Game plz fix this latency bullshit. I’ve died way too many time to the game freezing whenever I get into a gun fight.

  • rodzilla8735
    Rodzilla8735 (@rodzilla8735) reported

    @ReidoBaggins Imo, the problem Stadia has isn't Ubisoft or AC or future games arriving. The REAL problem Stadia has is competing services (their not all the same, this is true) are doing what Stadia does & in some cases they are doing it better. Stadia doesn't hold the lead anymore. Again, Imo

  • KrAzZiiHaMzZii
    Hamza Ahmad (@KrAzZiiHaMzZii) reported

    @UbisoftSupport WTF guys i have contacted you through the website, i’ve tweeted you guys here, i’ve DM’d as well what will it take to get some help!? Jesus Christ Ubisoft do you know anything about customer service!?

  • Sucellos1984
    Sucellos (@Sucellos1984) reported

    @Ubisoft , what problem are you solving by giving players the ability to hide all their stats in a game that clearly has a cheating problem? In fact, at this point you're basically rolling out the red carpet for cheaters.

  • UnbiasedPOV9
    UnbiasedReplies69 (@UnbiasedPOV9) reported

    @JohnnyGaming9 I mean I just said a lot of people play live service games, idk why you seem so fixed that the “game industry” moves when half the games that are coming out trying to be Movies or Ubisoft Rpg clones. The ones that evolving the industry with new ideas is the Indies.

  • rjacques42
    Jacques Richardson (@rjacques42) reported

    @loljordenlol @IGN You know what I dont get? People talking so highly of Ubisoft, they are not perfect. Need a example? Tom Clancy's The Division 2. While yes there is good content, the biggest issue is on PC they're is a nasty bug that's been in the game for the past 3-4 months that renders

  • JamesRh39594157
    hitman 00J (@JamesRh39594157) reported

    @assassinscreed Liveservice only or through ubisoft's new subscription service. Smh. I'll pass.

  • OctaviaLuttz
    Octavia (@OctaviaLuttz) reported

    @UbisoftSupport @manic759 Please tell me why this is still an issue after almost a year? Did you just give up on investigating? This game has so many bugs and glitches, but this is by far the worst one. It's so hard to enjoy Ubisoft games anymore.

  • theastrotyler
    Tyler (@theastrotyler) reported

    It sure is a bold move by Ubisoft to delay Skull and Bones for years, make it an always-online live service game, then release it the day before God of War Ragnarok AND say "This bad boy is gonna run you $70"

  • Alaskalope
    Fetch (@Alaskalope) reported

    @UbisoftSupport I play on PC.A panel popped up, asking to send the crash report to ubisoft and I did

  • SpiritualAnimal
    Brett (@SpiritualAnimal) reported

    @UbisoftSupport @UbisoftSupport @Ubisoft “It will only be available on the console it was purchased on” - Not true! I bought Unlimited on my non-primary & it won’t play on my non-primary. I’m signed in. I bought it on that machine to avoid problems but I’ve had nothing but. Still not resolved!

  • Ag129Alexandre
    Vice (@Ag129Alexandre) reported

    @UbisoftBrasil @Ubisoft @UbisoftSupport Please fix the screen freezing bug in Rainbow Six Siege, it's been this way since last season Por Favor, Consertem o bug da tela congelando no Rainbow Six Siege, está assim desdá da temporada passada

  • ElderScrolls8
    Elder Scrolls (@ElderScrolls8) reported

    @assassinscreed Looking at the history of AC games, it will be full of bugs, performance issues and broken quests. It will need another year and a half of updates, during this time UBISoft will keep peddling DLC items and store comsmetics to maximize profit. We SEE you Ubisoft.

  • tashanofficial7
    Tashan Official (@tashanofficial7) reported

    @Rimjhimhazarik8 May be but it's not UBISOFT, It's Activision so we can hope no issues with this game. Let's see what next?

  • Kazutodearu
    Komine Kazuto 小峰和人 EN Vtuber (@Kazutodearu) reported

    they deserve the same level of treatment for providing the game with this service as anyone from Ubisoft. Without these people, the game would be DOA. Give them the rewards they deserve now. But honestly, this is just my opinion on the game from one weekend. In summary:

  • julian_uccetta
    Julian Uccetta (@julian_uccetta) reported

    @smokeyjoh @IGN The profit on a successful game generally far exceeds the budget. There is a problem here as a lot of games, including modern Ubisoft titles are released in chunks, where you get a cut down main game, then the rest drip fed as DLC, not to mention microtransactions. 1/2

  • Slim_Jim_Bim
    Slim_Jim_Bim (@Slim_Jim_Bim) reported

    @SplinterCal @Jazzy_Batman My guy you’re literally know as the Ubisoft shill that’s clearly not a problem for you 😭😭

  • M1ZTA1
    M1ZTA1 (@M1ZTA1) reported

    @Ubisoft how are you going disconnect me from servers just to tell me go **** myself and say nah take this 2 hour ban. dog ****

  • jpetazzo
    Jérôme Petazzoni (@jpetazzo) reported

    @endocrimes @Ubisoft It wasn't even starting. Like, click "play" in steam and it spins a bit then stops. Running from the CLI obviously doesn't show any error message. Quick search on Reddit showed that Ubisoft pushed an update a few days ago that caused the same symptoms for many folks

  • RossettiDale
    Dale Rossetti (@RossettiDale) reported

    @UbisoftSupport I am having problems with my two factor authentication, and the chat function on the Ubisoft support page is not working.

  • kasa38736188
    kasa (@kasa38736188) reported

    @Ubisoft why mmr diff make it so i cant play with my friends in ranked i just want to play with my friends man pls fix :(((((((

  • thepheminist
    phem (@thepheminist) reported

    @Rainbow6Game @Ubisoft fix RAINBOW SIX SIEGE I got banned yesterday and today because of server hitters.

  • EmmyAlexanderr
    Emmy 🇩🇴 (@EmmyAlexanderr) reported

    @IGN Fix the online servers to Wildlands is what they should do. @Ubisoft @UbisoftSupport

  • FifthDream
    FifthDream (@FifthDream) reported

    For some reason i've wanted to play Assassin's Creed Origins (for the Egypt, not the Asscreed; i've tried like five Asscreed games over the years, and none have clicked with me). I got the Gold edition for $25 for PS5, but i just learned Ubisoft has their sub service for free

  • _Mor3_
    Mor3.... (@_Mor3_) reported

    @UbisoftSupport Serious question..... When do you REALLY plan to fix the game?? It has been damaged for more than 1 week and NO ONE cares what we players think, Be a Serious Company, I will never buy a Ubisoft game again, NEVER AGAIN

  • KrAzZiiHaMzZii
    Hamza Ahmad (@KrAzZiiHaMzZii) reported

    @UbisoftSupport This really is the worse company when it comes to customer service, been trying to reach for a while, I tried website, tweeting, DMing and also commenting on other people’s posts but still nothing. This is why i will never pay full price for Ubisoft game lol

  • Catalinpodolea1
    katalin.podoleanu (@Catalinpodolea1) reported

    @Alireza86594520 @Rainbow6Mobile Its not fixed yet cmon ubisoft its been so many hours that you are aware of this issue

  • SHEPARRD2
    Sheparrd (@SHEPARRD2) reported

    @UbisoftSupport @JH17178359981 Same problem for me here, cant connect, says "A ubisoft service is currently unavailable" Offline login works

  • DJNighthawk617
    Alden Nighthawk (@DJNighthawk617) reported

    @Ubisoft I will never buy another assassins creed game until you fix the balor glitch in @assassinscreed Valhalla.