Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (60%)
- Online Play (22%)
- Glitches (13%)
- Matchmaking (4%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fairfield
|
Online Play | 1 day ago |
 Milan
|
Online Play | 2 days ago |
 Teresina
|
Sign in | 2 days ago |
 Mejorada del Campo
|
Sign in | 2 days ago |
 Rennes
|
Glitches | 2 days ago |
|
Champigny-sur-Marne
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Jabrolsky (@Jabrolsky) reported@RKRigney My friends have never had an issue recovering hacked accounts. It's usually their own stupidity clicking links but they get it back in one day max. They have lost their Ubisoft and Microsoft Xbox accounts forever.
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w4l3Dgr7 (@w4l3dgr7) reported@Shacharit_69 @mosuyanagi Issue is that neither ea or Ubisoft have been able to do anything remotely close to the levels of sm2 despite it being flawed.
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RenovatedLee (@RenovatedLee) reported@spykicksin @kabrutusdeid There were people complaining about the login bs with Campaign Evolved, no-one expects quality from Ubisoft anymore lol, I should be able to just use the login from whatever launcher I bought the game from and be able to play without limitations. That's not whining.
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Dulez Ansi 💥🌐 (@dulansi) reported@bottygerjoe 💯 Ubisoft should fix their OLD game themselves if they expect us to go back and play
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yukino (@ilymarin777) reported@Ubisoft atleast make it ******* playable and not crash on startup
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MrVert🔴⚪ (@MrGrEenFR) reported@naniholo2 legit when you sent this message : I followed the last instruction on a page of a ubisoft client service email and it worked.... I fought for literal HOURS
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Kill3RToNE #GTAVI (@killertkr6) reported@JAYGAMING029 Anyone has an issue with graphics settings won’t save on Ubisoft games?
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Ty (@tygocrazier) reportedYO I BEEN TRYING TO GET SUPPORT TO GET MY RAINBOW SIX ACCOUNT BACK, I can login but that is not my email and I keep telling you guys!! I’m getting robot responses when I’m telling you I cannot access that email because it is not mine. I’m logging in through PlayStation. @UbisoftSupport @Ubisoft
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LxgacyR6 (@LxgacyR6) reported@GaryDaSnailyR6 @Ubisoft @Rainbow6Game Seems like a skill issue 😭😭😭
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Aureate 🌟 (@TheAureater) reported@Ubisoft Your app and website is not working at all
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Just An Animal (@JustAnAnimal47) reported@UbisoftSupport @ubimassive @Ubisoft Broken Rain = Broken GARBAGE
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Non human 64 (@Deathskiller666) reported@Ubisoft @Rainbow6Dev yall need to fix your ******* game i am sick and tired of all of these god dam cheaters and lag switchers on PC like please ******* get your heads out of your asses and fix this **** 20+ seasons in and people are still cheating and nothing happens to them
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GAME REVIEW GUY 💿 (@GameReviewGuy) reported@MADkurious @rockstationonx I think the problem is this is just the start. Can you imagine Ubisoft saying you have to get Apple TV to see Assassin's Creed Hexe trailer first. Or Call of Duty partners with Hulu for theirs. It's just an extra hurdle for people to have to pay in order to essentially witness a commercial first.
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articfoxzz (@articfoxzzzzzz) reported@Ubisoft actually die idk how you managed to break a game that came out in 2017 and then have the nerve to say oops teehee not gonna fix tho actually kys
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AndyeCanoV ✮⋆˙ 𓃵 (@AndyeCanoV) reportedHey! I’m Ubisoft Partner @UbisofSupport @Ubisoft , how can I talk to someone to fix a problem with my acc? I sent a ticket and didn’t work.
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urlocalxeno (@urlocalxeno) reported@JimSplib @Ubisoft ye how to fix this ****
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iampowlly (@iampowlly) reported@Assassins_UK Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bout it and still can not play do to the rage quit I get from it! Plaese for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.
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that 🥷🏾 you love to hate (@ymnis_v1) reported@RSDCDN then advocate for stronger consumer protection. because a Blu-ray ain’t stopping Ubisoft from shutting servers down, EA from delisting a game, or publishers from shipping 20GB discs that still require downloads.
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Bitswift.Tech |🇨🇦 🦉 (@bitswift_tech) reportedLooks like a couple of big service providers are offline / down at the moment. Namecheap, Claude, UbiSoft, to name a few.
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Killer_Clown4191 (@KC_4191) reported@Ubisoft @GhostRecon Deploy the drone into the Santa Muerte Library I listened to the WHOLE encounter and it failed. First bug. Please fix it, thankyou
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Snickel (@SnickelYT) reportedHow about for the 25th anniversary we fix the UPlay servers so that the platinum trophy is obtainable on the PlayStation 3 again? @Ubisoft @UbisoftSupport
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Xarallei ⚫🌑⚪🟣~🇪🇨🇩🇴🇺🇸 (@Xarallei) reportedTo be honest I feel like this is just an industry wide problem, not just a Ubisoft issue. There is such bad writing quality all around. We need good editors to come in and just be brutally honest with their writing teams. Good video though.
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#InvestigateAncelotti (@gamingbackup2) reportedYes, an open world game filled with repetitive and mindless tasks that fills your little brain with dopamine this ain't like what Ubisoft has been doing for more than a decade, no. Btw the idea of an adult sayong that gaming helping with problem solving
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Wayne Nice Meet YOU . (@kratzy76au) reportedHad PS5 issues last stream and now its repaired, l have had a look and l had 400hrs back on this game from the day of its release @GhostRecon @Ubisoft
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sdeezy (@yrusalting) reported@Ubisoft how are you going to have a 25th anniversary for one of your best game series and have yet to fix a SIX YEAR OLD BUG that leads to an infinite loading screen??! Just bought it on PC and can't even play. I was excited for the new update but now I'm asking for a refund.
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Bray (@doofyr6) reported@Ubisoft @Rainbow6Game can you guys PLEASE fix your ******* anti cheat ranked is un ******* playable, every game someone is ******* cheating how ******** has it come to this? Like its as bad as ******* klar at this point. @fettR6S whats ur take on this💔
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RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reportedWHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?
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Omar (@Omar15642112) reported@LegacyKillaHD As long as they keep it in online i couldn't care less, the problem is, i feel this **** is hitting singleplayer too like Ubisoft does with armor and pay to fast
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GP游戏脉动 🎮 (@TheAnnaji) reported@Maki_Hirasawa That’s our problem with Ubisoft. They can’t write good stories anymore
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AG (@MankiniEnjoyer) reported@SynthPotato I don’t understand the hate brigade. SM2 was their only miss in 10yrs, and folks on here act like they’re Ubisoft. People forget this is their 3rd game this generation, despite Sony’s live-service meddling. Nothing but respect for that