Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/23/2026 04:35

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyArese Sign in
United KingdomBirmingham Sign in
FranceSaint-Médard-en-Jalles Online Play
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • daniel_fiks Daniel Fiksdastrand (@daniel_fiks) reported

    Hey @Ubisoft , do you guys have a support mail I could contact? I have some issues and the forums dosen't help.

  • jorriky Jorrik (@jorriky) reported

    @UbisoftSupport This is happening on ubisoft connect on PC yeah! Friends are having the same problem so i assume the servers are down/maintenance?

  • HellMonkey88 H e l l M o n k e y (@HellMonkey88) reported

    @ODIN_XBOX @RollerChampions I'll let you in on a wee secret. Your experience isn't the same as mine. Shocking, I know. All the "fixes" haven't made my experience any better. Ubisoft support is so out of touch so I'm pushing my displeasure through social media but still the game is broken for me.

  • DeanButBean Dean (@DeanButBean) reported

    @Ubisoft I can not start any game because I get an error everytime I try to start ubisoft connect or a game. It says: ''Connection Lost | A Ubisoft service is currently unavailable. Please try again later.'' How can i fix it? I already re-installed it and it didnt work.

  • Geekzs ℐ ♕ (@Geekzs) reported

    @UbisoftSupport Ubisoft Connect Username: Geekzs Platform: Xbox Series X Ubisoft Support Ticket Number: 16614493 I am having an issue where I have not received my items in game for participating in the Roller Champions Live phases. Could someone look into this for me. Thanks

  • TransRatPunk 🏳️‍⚧️ Extra Gay Trans Rat 🏳️‍🌈 (@TransRatPunk) reported

    @nintendolife Good. And honestly Nintendo should have dropped the license for M+R until UbiSoft fixes their abuse problems, which are as bad as at ActiBlizzard but swept under the rug because it's a French company and the government there is too busy banning the word esports

  • eImaz2 Elɱaz (@eImaz2) reported

    @ItzHyyper @Ubisoft I don’t know how they even gonna fix this ps5 glitch is this even possible to fix ?

  • CXV3zTudvEeETVe 阿噜一古 (@CXV3zTudvEeETVe) reported

    @Ubisoft Why has no one solved my problem? Work order: 16602208

  • station55 Maciej Weiss (@station55) reported

    @Ubisoft Hi Ubi Team. Any chances to implement the fix which cures Asassin's CreeD Syndicate for PS5? The issue was called at least a half year ago, you aknowledge the problem and admitted it occurs. Any news about works around it? Thanks in advance for soonest answer.

  • ItzHyyper (@ItzHyyper) reported

    @Hartr0_ @Ubisoft I can't remember the last time I play an entire season without any problems I swear

  • hollowendeavors hollowendeavor (@hollowendeavors) reported

    @Ubisoft Your servers are **** fix them please

  • Tattooed_Nun Tattooed Nun (@Tattooed_Nun) reported

    @TheDivisionGame @UbiMassive and @Ubisoft just give up with the Division 2. It's obvious you don't care about anymore. Like you do apparel events every season, so why is this one causing you so much trouble? It's beyond a joke now

  • SuryPersonna Lady S. (@SuryPersonna) reported

    @RollerChampions Its so annoying trying to stream this and your game keeps giving error messages. @Ubisoft should've k own better or even had bigger servers. Stop acting brand new, you guys knew this game was gonna be fire, and you didn't prep properly. Do better next time

  • VoidQueen4 VoidQueen (@VoidQueen4) reported

    @growtopiagame The fuckkkk why does my account keep getting connection errors, fix your server, damn bastard ubisoft

  • lsdragon76 Laurie Kirk (@lsdragon76) reported

    @Scsigs Nothing here yet and it would be really nice if Ubisoft would at least mention being aware of some kind of issue but I guess that's too much to ask

  • hirvonen_jose Jose Hirvonen (@hirvonen_jose) reported

    @Satobi46 @growtopiagame Growtopia got so greedy after tit was bought by ubisoft. Its killing the game, pls fix economy

  • ItzHyyper (@ItzHyyper) reported

    dear @Ubisoft could we, R6 players, have a season without glitches or problems is that possible

  • robbie_333 Rob (@robbie_333) reported

    @Sendel_san @UbisoftSupport Same. Thanks for the garbage broken update Ubisoft.

  • FrankFaantastic #1 Eel Dentist (@FrankFaantastic) reported

    @thatoldgamerguy Is it weird that I'm disappointed that Ubisoft won't be here? They always crash and burn, so I'm definitely gonna be missing that from this season.

  • Price_Is_Back Price (@Price_Is_Back) reported

    @Ubisoft Fix servers

  • miamelia34 Amelia Miller (@miamelia34) reported

    @theRazbuten My biggest issue with Ubisoft towers is the over abundance of things cluttered on my map once I find them, often leaving me with a clouded map as I avoid them. But BOTW I think did it well, only giving me a map after solving a little stamina puzzle.

  • HUNT3R5gaming HUNT3R5gaming (@HUNT3R5gaming) reported

    @RollerChampions is there a fix for the activation code/key on the @Ubisoft Connect?? I'm unable to download the game.... I'm on PC.

  • Taboo069 Taboo (@Taboo069) reported

    @UbisoftSupport @Ubisoft @UbiSupportFR Would be nice to have an answer to the least, considering I can't acces a service I'm paying 15€/month right now :)

  • FTravelorer File (@FTravelorer) reported

    @UbisoftANZ Can anyone help me fix my Ubisoft account I don’t have my old phone to even get the 2 fac authenticate anymore cringe.

  • SkyyssUchiha 💫 (@SkyyssUchiha) reported

    @ItzHyyper @Ubisoft It’s not a Ubisoft problem, but a @PlayStation problem. Ubisoft can’t fix the glitch

  • Farmland2050 Brayden (@Farmland2050) reported

    @Rainbow6Game just had another experience with team killers and getting one shot headshot killed it's been 7 years now and that stuffs still not removed Ubisoft when will you stop adding useless characters and fix the simple problems you litterly have to click a button useless

  • grandriser GrandRiser (@grandriser) reported

    @UbisoftSupport ubisoft service currently unavailable. pls help!

  • ZACHSP8 ZACH SPEIGHT (@ZACHSP8) reported

    @Ubisoft Watch Dogs Legion online working now so it was a problem your end which I knew anyway.

  • TheAshtonCake AѕнтøηCaĸε 🧁 (@TheAshtonCake) reported

    @RollerChampions What about a fix for the 5 tiers from Ubisoft Connect not being awarded? I've never received a reply through support either...

  • Anzz9x anzz9 (@Anzz9x) reported

    @RollerChampions Tip Number 6 - Create a smurf acc and win 15 matches! Tip Number 7 - Pass Pass Pass! it's free and broken! Tip for UBISOFT - Stop doing this videos and FIX UR GAME!