Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Sign in | 7 minutes ago |
 Paris
|
Sign in | 10 hours ago |
 Oelde
|
Sign in | 5 days ago |
|
Buxton
|
Game Crash | 6 days ago |
 New Delhi
|
Sign in | 7 days ago |
 Sydney
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Flex Luther (@Chisox4ever) reported@JezCorden Nobody asked for Fornite Crew so get rid of it, they can get rid of the Ubisoft+. Getting rid of COD breaks one of the key promises of Gamepass and that all first party games day one. Then we hit the slippery slope of what other first party games gets removed from the service.
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Laurent Maraigne (@LMaraigne) reported@MarioRGez_ @ilyamirox It's not a Linux problem. If Ubisoft doesn't make games for Linux, it's not because Linux is not capable of running games, it's because the mainstream OSes are more interesting from a business standpoint. It has nothing to do with the technical characteristics of Linux.
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DanX (@X64611488X) reportedHi @Ubisoft @UbisoftSupport @UbisoftLatam! My case #25821051 has been 'In Progress' for a few days. I’m really excited to play AC Odyssey but I'm still running into Error Sigma 4 in the Mexico store. Could you please help me check if there's any update? Thanks! 🇲🇽
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Rooster83 (@Rooster832) reported@bxn45I @king_249 @hard8_times I had more issues on my PS5 pro with Star wars outlaws because it kept crashing. I think it had something to do with the Ubisoft servers.
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Mr imperialist (@TheImperialist7) reported@Ubisoft please fix your damn esport SWAT game, I don't want these cod bros contaminating my fandom.
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dxmz. (@D_omz01) reportedAlso theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”
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Heat Energy (@ShaduffNkabule) reportedUbisoft died the moment the made this game paid service. It was thier last chance
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cat (@catsaysnonsense) reported@Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused
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MrBloodyAwful (@mrbloodyawful) reportedBloody hell UBISOFT fix your sodding game
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EVOL (@MAK28622) reported@YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and sometime others make the problem back. I want to play R6S (I did btw) but do you really need make a acc for to play a fcking games???
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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halu.pulis? (@niinuuniinuuu) reported@Ubisoft FIX YOUR SERVER AND BUGS
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Oluwatoniloba👴🏾 (@Erin_ile) reportedInteresting. Some of us pay for our games but we can’t connect with online players. I get a lot of Tarija and Oruro error while trying to connect online on both @Ubisoft Tom Clancy Wildlands and Breakpoint.
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Bendak Starkiller (@Bendak5tar) reported@Swurv__ @pinutos The majority do, unfortunately it’s like talking to a brick wall most of the time. (Not Bethesda exclusive) I’m anti live service in all games. It started out all good but the company’s kept pushing forward with what they could get away with Ubisoft and Bethesda being the bigger ones doing so in single player games. Ubisoft being the biggest one to do it. Them I actually hate. Still waiting on that splinter cell remake.
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kaezera (@kaezeraa) reported@UbisoftSupport @Ubisoft Is ignoring my DSA complaint and not allowing a human review of my ticket which is against article 20 of the digital service act. I lost a lot of money and i will keep posting this until i get human attention.
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Sikoo (@Sikoo00796228) reported@UbisoftSupport I am contacting you to ask the availability for Live chat service for Ubisoft support in regards to a false sanction on my Rainbow six siege account. If you do have any info of the available days you guys are able to live chat please feel free to lmk
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Stalker Hunter 🇵🇾 (@stalker_hunter1) reported@bootingdems @widdz remember when it was left to die (dz was broken and dz vendor was taken down)?... THERE WERE RUMORS that division 3 was supposed to happen in 2022, they wanted to make the fifa of ubisoft (like AC), one game every 2 years, but it backfired so they deviate resources to other games
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Andrzej Cojg (@mac1991seth) reported@AdamShumpis @vozercozer Why would I ask if there were at least 5 unresolved threads WITH THE SAME PROBLEM? Tried Ubisoft games (Assassin's Creed 2) didn't work either. All Linux community has to offer is "try different Proton version" y'all have no real solutions.
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M. (@ikkisooo) reported@UbisoftSupport @assassinscreed Dolphin error in all of my ubisoft games? Is there a fix deployed??? It has been 2 days now?? @UbisoftSupport
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Tugra (@Gorgorothh) reported@UbisoftSupport @assassinscreed Hello, my Ubisoft account is LilTugra. For a long time, I have been trying to verify my account to play ranked mode, but I’m facing an issue. I cannot log into my Google account because the 2-step verification code is being sent to an old email address that....
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook
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Skullking266 (@ZachCanis) reported@SpIinterCaI They are completely different examples And Ubisoft has games that are the same but some are indeed different Your problem is you are speaking too generic across too many games that your statement has no meaning Unfollowed
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EVOL (@MAK28622) reported@YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and SOMEHOW others make the problem back. I want to play R6S (I did btw) but do I really need to make a acc for play a goddamn game???
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NewGenTV_Official (@NewGenTV_real) reported@UbisoftSupport @Ubisoft @TheDivMobile so much time developing the game & you still can't even get the touch controls to run smoothly! FIX the touchscreen controls, input lag &freaking smoothness!!! Never played a mobile game with such bad controls! Division Resurgence!!
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Xylus (@Xylus19) reported@DestinLegarie I only played the last cod because of gamepass. I don't buy them, never have. Played some zombies and liked it. Wouldn't buy them though still. I doubt cod is the problem. I think fortnite, ea, ubisoft, riot etc is the problem.. Need a tier between premium and ultimate.
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Wild Cloud☁️ (@WildCloud420) reported@OzgurCreativity @GamewithDave Just pay for internet, a gaming pc, the videogame itself, the repairs on your pc, and you're straight, oh wait also you need a phone to authenticate your account and if you want to play Ubisoft games you need to use their service, also you need to sell your unborn child's soul.
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Avenastiva (@Avenastiva) reported@ItsCsteph @highfivelol @Vikkstar123 It's mostly live service slop that you're talking about, most other AAA games (aside from Ubisoft) have been incredible.
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RGB (@RGamerB_) reported@NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.
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Axiom (@DAxiom5) reportedJust like someone said, I really wonder about Japanese's stance is to Right To Repair. Will you throw away 100s of PS1 games because suddenly it's broken and Sony won't fix it? Also, cases like The Crew? Where you paid the full price, only for Ubisoft to pull the plug one day?