Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oelde
|
Sign in | 3 days ago |
 Buxton
|
Game Crash | 5 days ago |
 New Delhi
|
Sign in | 6 days ago |
 Sydney
|
Sign in | 6 days ago |
|
Delhi
|
Matchmaking | 7 days ago |
|
Mittweida
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tavo (@TAVOASAP) reported@UbisoftSupport Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate
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Ditto (@DittoGlasses) reported@BusterCheeksR6 @Rainbow6Game i hope ubisoft fixes this spontaneous pipe explosion glitch for before i attend my upcoming copper games 🙏🙏🙏
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Sofia (@barettorein) reported@4AGames imagine if it comes out and it's a live service with microtransactions and a ubisoft style open world please let it be a good, linear, quality game with a premium price tag and NOTHING ELSE...
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AntonioTheGamer (@TonyOfHyrule) reported@JezCorden Yes! But it wouldn't be the right choice....I would remove all third-party games and create a service exclusively with first-party Xbox games! No EA, Ubisoft, GTA, Crew, etc., and get a subscription dedicated only to the cloud.
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Jakues (@JakuesTV) reported@Rainbow6Game @UbisoftSupport @Ubisoft SIEGE CUP IS ****** FIX IT!!
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ghost (@Ghostwriter260) reported from Ibbenbüren, North Rhine-Westphalia@Ryangofett_2490 @deathstarweapon But that's not the ubisoft developer problem either, which looks completely different with them
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EVOL (@MAK28622) reported@YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and SOMEHOW others make the problem back. I want to play R6S (I did btw) but do I really need to make a acc for play a goddamn game???
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cat (@catsaysnonsense) reported@Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused
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Rowan Kyle (@KyleRowan11331) reported@nerdx_inked @hard8_times Yeah. I coded this Windows and its updates that cause a crash. I created these launchers like RGL and Ubisoft Connect that logout all the time over and over again. I coded EA app that works like **** while launching Battlefield 6 from Steam and cannot even update properly
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dxmz. (@D_omz01) reportedAlso theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”
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Wild Cloud☁️ (@WildCloud420) reported@OzgurCreativity @GamewithDave Just pay for internet, a gaming pc, the videogame itself, the repairs on your pc, and you're straight, oh wait also you need a phone to authenticate your account and if you want to play Ubisoft games you need to use their service, also you need to sell your unborn child's soul.
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pittepatpirat (@PittePatPat) reported@Ubisoft I bought the Season Pass and the monthly thing but it didnt get unlocked.. On Reddit more people have this issue. I made an Support Ticket like 24hrs ago too. Please fix this
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Kareem Shaqq (@KyShaqq) reported@Ubisoft hi I'm having this issue with ghost recon breaking point ...its very annoying please tell me how to solve ..just brought this game for 100 plus dollars and the servers are stopping me from entering the game
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Stephen Fitch (@Silentblade23) reported@LightOfEtro @IYDKMIGTHTKY86 @JezCorden There are places out there where you can still get ultimate for 20 a month. Ubisoft+ never got added. It was Ubisoft classics that got added. It's a subscription service, they raise the rates to see what the maximum is. Why do you think rates keep going up on other services?
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RELUCTANT (@xXRELUCTANTXx) reported@26ers_bp115 Ubisoft hires people to make a game. People making the game procrastinated. Decided to implement Diversity Equity and Inclusion. Made the character gay and black. Hired a fake historian to produce a history that would sell the broken game. A convenient lie for all.
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M88 🎮📸 (@M88Gaming) reported@GamerGrl73 I hope Ubisoft Connect too. I can't pass through the login screen.
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Light_Of_Etro (@LightOfEtro) reported@Silentblade23 @IYDKMIGTHTKY86 @JezCorden The problem is nobody asked for Fortnite Crew or Ubisoft+ to be added to Ultimate to convince Microsoft to raise Ultimate to $30 a month. Fortnite Crew was only added to help out Epic with Fortnite's recent decline which didn't save 1000 people from being laid off.
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snowdreike (@snowdreike) reportedHey @Ubisoft It's almost 10 years since the last released proper @Trackmania game (that wasn't a live service game that is*) Trackmania² Lagoon. Still nothing to announce for the future of this licence ?
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ChaosSingularity (@KaosSingularity) reported@Herpderp123123 @xShephardx You guys are so disingenuous. This game suffer from the exact same issues as all Ubisoft open world games. If this was a Ubisoft title you’d be calling it slop. You lying hypocrites.
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Terry Henley (@_Terry_Henley_) reported@Dexerto Get rid of all the low quality **** games. I don’t think it’s too expensive when you get EAplay and Ubisoft included in the deal. It’s just filled with absolute **** and that makes it look over priced. You wouldn’t want a tray of egg when 70% are worthless and broken.
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Temp, The Peppermint Pupper |🐶 (@TempKitsemptVT) reported@GiveMeBanHammer This was never about trying to get Valve for something that MAY be credible, this was about trying to control Valve through Age Verification and rip money out of them. That is the reason they aren't going after EA. Epic. Ubisoft or any of their ilk, because they are all willingly complying with all of this crap unlike Valve who is actively for the consumer. And this is getting worse because Letitia James is under scrutiny in New York for other issues, so she is trying to escalate this.
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Cody (@Coadylicious_) reported@AnchormanV2 Take out call of duty, fortnite crew, ubisoft classics and cloud and drop it to 20-22$. You cant gut the service to much without it losing its appeal.
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Kazaxy (@KazaxyII) reported@iSmallville Hello Josh, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long. 15 seasons at champion across 4 years of playing time gone. I have offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still generic rejection replies I was wondering if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ As I keep getting rejected for security reasons?
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RGB (@RGamerB_) reported@NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.
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🇮🇳IAMTHEKNIGHT (@Batknight47) reported@wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.
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Baudi (@ohBaudi) reportedubisoft needs to figure this **** out, i built a brand new pc just to be able to stream let alone play siege 6 months ago and i was averaging 350-400 on all maps, 6 months later (2 seasons) and im down to 270 maybe 300 on avg on all maps, either i need help or they needa fix it.
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Abhiraj Singh (@Abhiraj_Singh17) reported@TheRealZephryss The problem right now is the reputation of Ubisoft and their own financials. If both were in better conditions then I could definitely see them not use any showcase for the proper reveal. But as things stand now they want as much attention and eyes on the remake as possible.
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Ironicusx (@JustinErgin) reported@JamieMoranUK Cod aint the issue. Cod didnt rise the price to the moon. Its Fortnite Crew and Uplay classic subscriptions that cause probleme and high prices. Nobody asked for those, nobody care for those yet they force us to pay for them if we wanna have the benefits of XGPU.
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Michael Park (@thjcopark2701) reported@RetroMonkey7 Taking away partnerships they had with GOG, EA and Ubisoft that allowed you to stream select PC games you owned through them via the cloud. Now they are just a straight subscription service with no access to games people own.
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te (@tedjiauw) reported@assassinscreed yo @Ubisoft give me my account back ive been trying to play creed n siege for 9 months and yall wont let me recover my ****. slow responding and bad service pls do better