Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (11%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Online Play | 7 hours ago |
|
Dieppe
|
Sign in | 2 days ago |
|
Tours
|
Sign in | 2 days ago |
 Salvador
|
Sign in | 2 days ago |
|
Calais
|
Sign in | 2 days ago |
|
Bavay
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mostly Positive Reviews (@mpr_reviews) reported@RavenMentore @Bengieeeeeee I think many thought I meant that Ubisoft should be free of criticism in any form, when I basically said a lot of the hate is fabricated. Yesterday the Ubi servers went down, meaning people couldnt play their SP game. That is unacceptable. I've seen a few posts about progression breaking bugs. That is also unacceptable. What I meant in my original post is that people are digging extremely deep to find fault, like complaining that a character's chin position is not conveying his mistrust enough in a cutscene, or that boobs are no longer visible on a certain ship figurehead, and posts where people purposely set the graphics to low and show how much better older games look. Those are the viral posts I'm talking about. Valid issues and concerns need to be addressed.
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MasterBismuth (@MasterBismuth) reported@Dong_Quixote1 Yeah, that seems highly probable. Just gonna have to make a habit of restarting the game periodically. Best you're gonna get. I do that with Forever Winter and Helldivers 2 because the errors only compound over time. It's Ubisoft. Not giving them the benefit of the doubt.
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S0rrysorry (RealFEObsessive) (@SMcloughli24864) reported@MarcusCVance I am wondering tho how it was in the original? Like if we can’t laugh at Ubisoft having technical issues in their games what’s even the point?
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Trophy (@Trophyking94) reported@SpIinterCaI Problem is it’s Ubisoft so I’d lean towards them ******* it up. 72 hours is pretty generous though. Hope it’s not too bloated like 6 was and they drop the looter ****
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👊😠 (@YBhunter2) reportedThe only problem I have with Assassins Creed Black Flag Resynced is that they cut the modern day sections It was part of the AC lore and exploring Abstergo was pretty cool I feel like Ubisoft only removed it cause of Desmond and I feel like they are trying hard to forget him
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拾贝人 (@heroic_ice) reported@SpawnYaardReply @FalconGamin All Chinese games from companies like Tencent and Netease have micro transactions. What's the issue there? They are much more successful game company than Ubisoft.
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Rexy | OR3 era (@GeneratorRexy) reported@xj0nathan @ACExperienceYT It would be awesome if they retool the stupid glitch man story into something with Desmond in the gray, but Ubisoft has no *****.
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L (@lbdlzmns) reportedI just bought the 'new' assassins creed blackflag and spent 30 minutes just to create this dogshit ubisoft connect account which everytime i submit, somehow an error occured. **** off ubisoft.
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JuStMike (@micheal9383) reportedREFUNDED THE GAME ONLY DUE TO HOW FLOATY THE CHARACTER FELT LOVED EVERYTHING ELSE BUT WHEN THERES NO WEIGHT TO THE PLAYER FEELS OFF PLEASE TELL ME IF THIS IS ISSUE U SEE AS EVERYONE IS SAYING IT !. @Ubisoft @Ubisoft_UK
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William R (@WilliamJR0118) reported@mitog20 @Sirnoobwulfgr @thetrapkage You want a Ubisoft dev to jump into his single player game and fix the bug live?
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Jake (@mtnchips383) reported@Ubisoft @UbisoftSupport FIX YOUR ******* SERVERS! There's no reason I shouldn't be able to play my $60 SINGLE PLAYER game that I bought on STEAM because your ****** Ubisoft Connect software doesn't ******* work!!!
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iampowlly (@iampowlly) reportedWell! This is the best I can do for now! Come on Ubisoft/Nvidia get with it! Why do the customer have to work to fix your product? If I tried to get marry sue my customer to hold the door level while I shim to true. I am sue she would not be impressed! I Was hoping you guys would know you **** by now! Anyway lets see how long it takes before the patch! GG's.
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Ludonauta (@LudensLudonauta) reportedWhen will people understand that the root issue is Intelectual Property? Now is Sony, yesterday was Ubisoft. The issue is the same: people ruling over your private property with the excuse of just "licensing" you stuff. My brother, if it's on my computer, it's mine.
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Christian (@FIRChristian) reported@UbisoftSupport Fix: Don't use a VPN. I guess it interfered with the 'connection' to the Ubisoft servers and would kick me offline, therefore "crashing" the game.
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BARON 1987 (@BARON_1987) reported@assassinscreed I use my psn to login with ubisoft it's not available oh well.🙄
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Raven Blade (@ravenblad3) reported@MadamSavvy @Ubisoft @assassinscreed Worst part is 2 million bought the game. Shows majority don't care, as long as they get their fix
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Lost Faith in Humanity (@lost_faithin) reported@Kris2K5 @Ordovick @MichaelDoesLife yes ubisoft known for giving have a **** about the consumer, and this is not a non issue
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TheBeardedBatman (@BeardedBatman2) reported@Ubisoft I truly appreciate the fact that you Resynced Black Flag But you couldn’t fix the parry glitch or double assassination glitch????
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Weakest Marduk Enjoyer (@anticommie123) reportedSo close to having Ubisoft crash and burn
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iampowlly (@iampowlly) reportedWell! This is the best I can do for now! Come on Ubisoft/Nvidia get with it! Why do the customer have to work to fix your product? If I tried to get marry sue my customer to hold the door level while I shim to true. I am sure she would not be impressed! I Was hoping you guys would know your **** by now! Anyway lets see how long it takes before the patch! GG's.
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Eze (@Santana05D) reported@A46_hm @Ubisoft No one is forced to buy extra content and it's not a dating simulator. Lol I'm not a fan of censorship in the least but I play on PC and mods will fix that I'm sure.
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Chris (@Fireman12402) reported@Sirnoobwulfgr Back in your day you weren’t paying $60 for a remaster of a game, your $60 was for a brand new game! #Ubisoft has had years to work on this **** and can’t fix bugs like this? Did they even ******* play test it?? Also MICROTRANSACTION SHOULD NOT BE IN SINGLE PLAYER GAMES
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IV (@iv_sal1) reported@DoorJacque3701 @Ubisoft @assassinscreed I just closed ubi connect from task manager and it fixed it self. I have to admit I was over exaggerating here a bit but this reminded me of a problem that was a pain in the *** to deal with so I got mad lol
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User Name (@uninspiredcup) reported@IntCyberDigest Just get rid of Ubisoft and EA. Problem solved.
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InPassing (@InPassing222) reportedI have to say this is harsh by @X @Support This group is a well-known team that dedicated a hell of a lot of time to the Assassins Creed community. Very passionate people who also are on speaking terms with ubisoft. The fact their account is SUSPENDED is ridiculous. Fix it.
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Timo (@TimoTweetss) reportedi don’t mind non-mocap cutscenes for small scenes and side quests, it’s normal not to have that everywhere, however the main story should ALWAYS be fully mocap… the real issue here is that ubisoft doesn’t create unique animations that “fit” each character, like literally no one does this pose in real life 😭 if they start making suitable animations that express each character’s personality id have less issues with their procedural cutscene system…
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Game Net Corp (@GameNetCorp) reported🚨 Ubisoft Connect Outage Prevents Players from Launching Assassin's Creed Black Flag Resynced A Ubisoft Connect outage is reportedly preventing hundreds of players from launching Assassin's Creed Black Flag Resynced-despite it being a single-player game. According to player reports, the issue stems from Ubisoft Connect being unavailable, leaving many unable to access the game. The situation has sparked criticism from the community, as Black Flag Resynced requires authentication through Ubisoft's servers even for single-player gameplay. This means that if Ubisoft Connect goes down, players can temporarily lose access to a game that doesn't require online multiplayer. It's another reminder of the ongoing debate surrounding always-online DRM and game ownership. Have you been affected by this issue? Let us know in the comments. 👇 @GameNetCorp
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Richard Pichers (@RichardPichers) reported@Pirat_Nation Was gonna give this a shot, then saw the dlc and mandatory Ubisoft login requirement and played SimCity 3000 instead.
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Squirrel McNuts (@SquirrelReFX) reported@TheDocK_vt @GiveMeBanHammer @SINlSTERMARK The Crew was a live service game. Developers and the creators of those games have a right to stop supporting games. Bungie recently ended live service updates to Destiny 2 and people are still able to play it. The Crew is a special case because nobody was playing it and their resources went to other projects. Do you know what game also died after The Crew? XDefiant, another Ubisoft live service title that got the axe because devs were focusing on other projects and not many people were playing the game. Same thing happened with Concord. Same thing happened with Highgaurd. Why would a company keep spending money on keeping a live service game alive if nobody plays it? Like honestly, this is why most of you young adults have no concept of what it takes to keep a game going.
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BenWarTooth (@BenWarTooth) reported@MADkurious @robfrawley The games balance revolves around the microtransactions. That’s the problem here. This is an old game that Ubisoft could have slammed dunked with, instead they chose this route. The reason they have to include these purchases is because of their poor decisions as a video game company. It’s just like Black ops dropping their port on PlayStation and making you pay for DLC from a game you most likely purchased back when it originally released.