Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/04/2025 18:30

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilEmbu Sign in
FranceParis Sign in
United StatesPhoenix Sign in
United KingdomDronfield Sign in
United StatesAustin Sign in
United StatesDuluth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Riccilikes63668 Riccilikesfemboys (@Riccilikes63668) reported

    @Ubisoft @Rainbow6Game Fix the sound

  • Funnyoreo_ t.tv/funnyoreo (@Funnyoreo_) reported

    @UbisoftSupport I cant open ubisoft connect when im in siege. How can i fix that? I wanna play with friends

  • alexesther Alex Esther (@alexesther) reported

    Anyone else having an issue with @Ubisoft games on ubi connect where it crashes to desktop, then verifying files says files are corrupted, and then have to re-install? Not just one franchise, either.

  • EverGreen646 EverGreen646 (@EverGreen646) reported

    @UbisoftSupport @Ubisoft I have a account made by my brother under his email but he no longer has access to that email so every time I try to send a verification it sends it to his email he can’t access, we’ve tried everything and can’t fix it, so please help me on discord 2 talk

  • millicheak56572 Millicheako (@millicheak56572) reported

    @Ubisoft @Rainbow6Game Fix the ******* game sound I swear u fix one problem and **** up something else

  • afall40 JustAnotherMan (@afall40) reported

    @LawTrafa1gar @woke8yearold at some point, sales are no longer high enough to warrant the cost of the service. Not all companies remove it though. For example, Ubisoft has it on older games. pretty stupid but im guessing they might have a specific deal with Denuvo

  • Guilherme01214 Guilherme aguiar (@Guilherme01214) reported

    @Ubisoft Let's fix the game's audio, it's really bad, it was better before, and now you've made it worse.

  • DrFdayXD Dr.Fday 🏴‍☠️🔞 (@DrFdayXD) reported

    @Agis_Amonis @FlynnnRyd3r @Pirat_Nation but im sure WD has a crack where you dont need that emulator . ( but tbh there was no problem as long as uplay wont get connected to the internet ) the emulator that you are talking about might be different but in the end of the day , there is other cracks .

  • random2467744 Zay Lamborghini (@random2467744) reported

    @UbisoftSupport Hello Ubisoft Support, I accidentally linked my PlayStation account to the wrong Ubisoft account but I couldn’t access it at the time due to too many login attempts. I would like to relink my Siege X account to the correct Ubisoft account. Please reach out to me.

  • ArkaChatterje3 Arka Chatterjee (@ArkaChatterje3) reported

    @UbisoftSupport I accidentally log in to my friends Ubisoft account from steam, now it's showing the ownership error. Please help!

  • outlawalphat outlawalphat (@outlawalphat) reported

    @Ubisoft Is free access still not working for yall on ps5?

  • binxinatorr binx.LEV (@binxinatorr) reported

    @Ubisoft plz fix the ******* audio this **** is awful there was no point in changing it

  • guo457601792014 guo (@guo457601792014) reported

    @UbisoftSupport Hi Ubisoft Support, I’m having trouble accessing my Ubisoft account. I tried resetting my password, but I’m not receiving the password reset email (not even in the spam folder). please help thanks in advance

  • ArkTic666 Dylan Sepper (@ArkTic666) reported

    @mahboi779668398 @thezorch @Pirat_Nation Your hilarious if you think Valve values Ubisoft more than their own name and company self worth. Valve makes their money by being trusted by people, so they will obviously care if a game from a major publisher is just not working. If for nothing but their reputation.

  • SimplyCinclair SimplyCinclaire (@SimplyCinclair) reported

    @Archivist_Eris Which this is Ubisoft I wouldn’t put it past them to do, i feel like the game can be raised without going f2p. There’s no other game like it, superior marketing and a bigger budget, being more widely presentable, would do the game favors imo. F2P opens it up to problems.

  • zMate20 Mate10002 (@zMate20) reported

    @Ubisoft @Rainbow6Game Fix the sound

  • MrMaDBaz M (@MrMaDBaz) reported

    @Rainbow6Game @UbisoftSupport Hey Ubisoft... .Watched 3+ mins of a Siege X TikTok stream, but the "Game Rewards" icon won’t show up when I click share. I’m on PC—any fix?

  • DrAze_MaGikkZ -Kairos (@DrAze_MaGikkZ) reported

    @Ubisoft @Rainbow6Game A simple patch update fixing issues that should have been adressed being branded as a fresh new game💀💀💀💀

  • R6adn aiden (@R6adn) reported

    i must say my expectations have been BLOWN out of the water i’ve played around 5 games and haven’t had a sinfle problem with the game, no bugs the audio is actually great (you have to get used to it) and the balancing changes are very good hats off to ubisoft this is a W season

  • LandingSky Derick Nicholson (@LandingSky) reported

    @Rainbow6Game @UbisoftSupport @Ubisoft why did y’all like about fixing matchmaking. We are still facing people who are not in their brackets. Also they are cheating too. Why are people able to use mouse and keyboard on console only ranked lobbies, fix your game

  • iluvcurrentjoys ll (@iluvcurrentjoys) reported

    @Manbearpig791 @Rainbow6Game Yeah I just checked too, classic Ubisoft always having problems🤦

  • BaeshaK Baeshak (@BaeshaK) reported

    @Pirat_Nation @Ubisoft @UbisoftSupport can we get a fix/response?

  • R6adn aiden (@R6adn) reported

    i must say my expectations have been BLOWN out of the water i’ve played around 5 games and haven’t had a sinfle problem with the game, no bugs the audio is actually great (you have to get used to it) and the balancing changes are very good hats off to ubisoft this is a W season

  • ZajebisteY Mr_nijaki (@ZajebisteY) reported

    @PotatoRank1 @Ubisoft I have the same problem @Ubisoft

  • derMiniwini derMiniwini (@derMiniwini) reported

    According to the EULA of many Ubisoft games be it live service or not they can revoke access to any game if they wish The Crew had a physical release but Ubisoft couldn't care less to implement an offline mode I fear the day publishers make it that you can't play games even if you own the disc because of some bullshit implemented into consoles

  • Guilherme01214 Guilherme aguiar (@Guilherme01214) reported

    @Ubisoft @Rainbow6Game Let's fix the game's audio, it's really bad, it was better before, and now you've made it worse.

  • w0lfbutch devon💙 (@w0lfbutch) reported

    my irl is having issues trying to connect steam to ubisoft account. and also that switched. does anyone have any tips on how to do it cause uno isnt opening for him

  • R3tardedGlu RetardedGlu (@R3tardedGlu) reported

    @Ubisoft I can't even access the game yet im stuck with the weekend trial error

  • Blacksteel25 Brian Wolf (@Blacksteel25) reported

    @Grummz I just installed ACII on Steam with no problems and played about 30minutes of it with no problems.. I checked the forums for it and it does seem to be a problem, but now it's been fixed by a Ubisoft update even though it took them a few days to fix it.

  • PaneerDevourer Prash (@PaneerDevourer) reported

    @nib95_ RT implementation is neat, but they’ve still not fixed weird artifacting and level of detail issues which were introduced when using PSSR in GT7. Even Ubisoft patched PSSR issues, wish Polyphony did the same.