Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 12: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Game Crash (3%)
- Matchmaking (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bey
|
Game Crash | 20 hours ago |
|
Paris
|
Sign in | 20 hours ago |
|
Châlons-en-Champagne
|
Sign in | 20 hours ago |
 São Paulo
|
Sign in | 2 days ago |
|
Carpentras
|
Online Play | 3 days ago |
|
Bègles
|
Online Play | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Sameet (@5AM33T) reported@UbisoftSupport hi i am not able to login to my ubisoft account its saying that I am blocked due to repeated failed attempts even though it was my first time of the day logging in. Please help
-
morris3341 (@morris3341) reported@Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform
-
IX Sofia (@ix_lemon) reported@RaymanForSmash This was only because toys for bob was sent into COD hell in between Crash 4 and this btw, it was only after they broke out of there as independent studio that they manged to get approval to make this While ubisoft has a team built FOR rayman games now so
-
Jason Dill (@TRICHERATOPS_) reported@Toast_Bogard @Septic_Sauce They can make ultimate still a good value without day ones … they already have Ubisoft classic and ea play. They can also have exclusives come to the service 6-12 months later
-
bigz (@bigz_r6) reported@Rainbow6Game love how ubisoft ignores the community and chooses the useless things to fix
-
zombielord168 (@zombielord168) reported@Boogioh12 @Jorden1506 @ZehalZ Sure, I am making up the problem of not actually being able to own your game and them being able to revoke you access on their whim. Ubisoft literally turned off accounts that just didn’t play for a certain amount of time. Destiny 2 completely removed its original game and dlc.
-
Chris_Art_Toon||✨💙 (@ChrisArtToon) reportedGuys, don't buy anything from Ubisoft because not only do you have to pay for a ridiculously expensive game, but you also have to spend hours and hours filling out a stupid agreement to get a Ubisoft account, only for them to close it in your face and prevent you from playing the game you bought. If anyone from Ubisoft reads this post, I'm outraged by this, and all I wanted was to play Rayman...And the Wii I had as a kid didn't give me any problems.
-
RM's Gallery of DeHernanding #CrimsonDesert (@GalleryOfPLAY) reported@ac_landmarks For me, the gameplay in AC Shadows, especially with Naoe, was the best I’ve ever experienced in the series, and I played everything. Ubisoft needs to figure how they pace the content in their games, because they always run into the issue where the main story has tremendous urgency, but then you put it off for dozens and dozens of hours as you go do other things. This ends in the main story not being as profound. It loses its impact. Surely, this is a problem with most open world games, but I especially felt it with AC Shadows. On the flip side, FarCry 6 was much better in that regard. A lot of the side content was canonical to the main plot.
-
SPΞCTΞR (@SpecterGr1d) reported@DestinLegarie Destin this isn't really an industry thing. Xbox poor investing is an Xbox problem. Sony overpaying for Bungie is a Sony problem. Ubisoft closing studios because they became incompetent is a Ubisoft problem. There is no common denominator between the 3. The storage and components crisis is an industry thing. Also, you know why Sony doesn't get the doom articles, they're more popular than Microsoft in gaming. It is what it is. Point is, they've all caused their own problems. Nobos else.
-
OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported@GodmasterBun If they are business, maybe they should plan better business decisions. I’ll buy this remake to show support for franchise but I would be lying if I said that I don’t have issues with Ubisoft picking Legends from all the other games to remake. They should have conducted a survey
-
John Retard (@John3tyue) reported@TheRealZephryss Edward’s face needs some work. Ubisoft games the last 10 years have the issues where their mouth movements don’t match their face lol
-
Goal Digger⚽ (@Goal_Digger19) reported@abishekdas73 Exactly, I know some games have some elements that maybe don't fit but this legit goes with the storyline, idk what issue these idiots are having, this is not Ubisoft😵💫
-
Mars (@Marsormr_) reported@MarikoRawralton As a side note, ubisoft offering a cheaper product while having no sale at all on steam is exactly the kind of behavior that will cause a market crash. If you offer a deal on one platform, you should be offering something similar on other platforms and let consumers decide.
-
Bouza_Vic (@Bouza_Vic) reported@pedrott_viana @Ubisoft_UK That's the issue here: all the evidence from Ubisoft points to the same key-discs we've seen with Avatar, AC Shadows, Star Wars Outlaws and Black Flag Resynced. The only one saying otherwise is this person that shared this, so we have no idea if it's true or not.
-
Stranger Who (@StrangerWho934) reported@SoulEater923 @wccftech Regardless I think Microsoft should fix their internal **** (quality control, marketing, studio and company structure, messaging ect.) Before they think about spending more money but I doubt that will happen, I wouldn't be shocked if they tried to Ubisoft TBH
-
Papa Posey (@PoseyDaGodx) reported@Ubisoft listen…. Idk what yall did but fix it also why tf are u basing placement off of a mmr from ranked 2.0 when the mmr those ******* had IS NOWHERE NEAR THE RANK THEY SHOULD BE IN FIX THE EMERALD POOL IMMA LOSE MY **** IM BOUT TO GET REAL NEW YORKUH UP IN THIS *****
-
Mafia Wars (@MafiaWarsgg) reportedThe situation with @BlindOwlsGG after Phantom League is honestly another reminder of why console Rainbow Six is losing faith in community tournaments. They won the league. We finished second. Both teams competed, played the matches, respected the format and put real time into the competition. But after everything was done, instead of a serious ending, the whole thing turned into confusion: the server disappeared, the people responsible stopped showing up, and the prize pool/fees became another unresolved issue. That is the kind of thing that kills a scene. Players can accept losing. Teams can accept hard matches. What people cannot accept is spending weeks or months competing just for the tournament to end with silence, excuses, or no clear accountability. And this is not only about one league. It is becoming harder and harder to trust Discord-based console tournaments. Every time something like this happens, fewer teams want to pay entry fees, fewer players want to commit, and fewer orgs want to take console Rainbow Six seriously. Community leagues are still needed, but they cannot be run on promises alone. If there is money involved, there has to be transparency. There has to be a guaranteed prize pool. There have to be admins who stay present until the end. And there has to be accountability when things go wrong. Right now, it feels like the only tournaments teams can really trust are ESA Cups, official Ubisoft events, or competitions backed by people with a proven reputation. It is a shame, because console Rainbow Six still has players, teams and talent. But without trust, none of that matters. If this keeps happening, the scene will not die because people stopped caring. It will die because people stopped believing. RT ✅
-
Gregg 🏴 (@GreggC_CC) reported@Romudeth With this, and Ubisoft and others that I now already forget, it really does feel like we could see a crash sometime soon. Don't think we'll ever get to 1983 levels any more, but it really feels something is coming.
-
Airo 🏴 (@airoywy) reported@KSR6S the biggest issue is the EML challenger circuit clashes, there are no entry fees for T2 primary or secondary tournaments as they are with Ubisoft. Your idea of running them every week is good but it clashes with other tournaments that have T2 points and your doesn’t
-
Abhishek Singh (@inscrutableguy) reported@UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .
-
Typical on Pc (@LedgardMatthew) reported@Ubisoft actually go **** yourself , how the actual **** does i get a 10 minute ban from ranked when i canceled match making and the game started saying match making error and wouldnt let me in the game for 5 whole minutes you guys need to get your **** together .
-
(#_-) (@parad6x) reported@Gigortis @Ubisoft @Rainbow6Game no problem gamer i have been there
-
Xbox fan boy (@BespokePoint007) reported@The_CrapGamer The biggest issue with fable is this Ubisoft like mentality that more is better. 1000npc's why?? All that will do is make the repeated dialogue and assets feel so much more repetitive. And then where would you go with a sequel? 2000 NPC's?
-
Lunatic (@rude_vega) reported@GlitchTwitched2 At least Crash and Spyro had some acknowledgment from their companies. Rayman, despite being received well when Origins was released, they never capitalized on that. Ubisoft cut him off to improve on Legends.
-
RoOSTA (@Ro0STA) reported@Ubisoft 4. PS1/2 style graphics; either after playing the game with agents from other servers (poor connection to server), the graphics significa fly deteriorate. It gets ALSO bad, that the only way to fix is not to log out, but completely restart the game.
-
Deepak Sahani (@Deepakdez) reported@Ubisoft @UbisoftSupport tried to install FarCry6(via EPIC) and it gave errors in signin and login. After lot of trial and attempts I switched the default browser, then Ubisoft OAuth worked. And it works in case of Steam. For a moment I thought I lost my Ubisoft account.
-
TheRobinsonson (@TheRobinsonson) reported@SKYR6YT @Ubisoft @Rainbow6Game It goes off your skill level compared to your opponents so this isn’t broken. This is actually a fair assumption of why you lost more
-
porkinscopilot (@porkinscopilot) reported@BigfryTV Same stuff is going on a Ubisoft and embracer Game Dev costs have skyrocked and sales are down outside of Indie and a few select titles + Live Service/black hole games have eaten up a lot of the money. Last year there was a ton of layoffs this year will be the same
-
Timo (@TiimoTP) reported@TheTrueSealYT It looks great everywhere but I’m afraid it’ll suffer from the Ubisoft “clunk” that shadows actually fixed. Assassinations looks very, and I mean very clunky, animations glitch out, movement is awkward, it’s a shame because shadows felt VERY smooth. The cutscenes, world design, parkour and combat look great, but my favorite part of AC, the stealth might be taking a hit here unfortunately…
-
Actuals (@itsActuals) reportedI have restarted my game, restarted my PC, logged in and out of ubisoft connect, and even uninstalled and reinstalled my game, and MY VOICE CHAT STILL DOES NOT WORK. I CANNOT HEAR OR SAY ANYTHING @Ubisoft FIX YOUR GAME