Ubisoft Connect

Is Ubisoft Connect down?

No problems detected

If you are having issues, please submit a report below.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/14/2026 04:25

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Gregala40765244 Greg alan (@Gregala40765244) reported

    @Ubisoft assassin‘s creed Valhalla there is a glitch that I ran into you that’s when you load in to the area the character gets stuck in place you can’t use weapons you can fast travel but after the first truck was done you’re still stuck in place

  • Kumnaa Kumnaa (@Kumnaa) reported

    @GMRTVPlus I don't know. I'm not sure Ubisoft would want to limit their audience to one service.

  • Bowen_says Sean “say it with ya chest” Bowen (@Bowen_says) reported

    @IDunno_IDC @assassinscreed @Ubisoft I’m pissy about a lot of things but you’re bringing up a new point and I’m responding to it. Again the basics of conversation. And yes I’m pissy that the game was so broken that it crashed my PS4 about 2 to 3 times per day while playing

  • Bowen_says Sean “say it with ya chest” Bowen (@Bowen_says) reported

    @IDunno_IDC @assassinscreed @Ubisoft Or how about some of the DLC that I paid for not working? Or how about the game not letting me progress during some missions because it was broken?

  • NickCummins21 Nick Cummins (@NickCummins21) reported

    @Ubisoft can you please work on the crash that happens if you K.O. Todd right after the vegan police show up. Has happened 3 times in a row.

  • DeadNullermand StaelTek (@DeadNullermand) reported

    @HardwareUnboxed interesting. i remember the first WD having major issues due to being an Nvidia title. but since i believe FC5 was an AMD title maybe Ubisoft is running the same engine for WDL?

  • jameshutch97 James Hutchinson (@jameshutch97) reported

    @sijiadegoke @PrezzUk @foxygames_uk Probably 30% same as agreements with EA and Ubisoft, the point is they wouldn't be giving anything to Microsoft it's literally free money for them! Having gamepass on PS5 doesn't mean PlayStation exclusives on that service yanno...

  • OkMysticR6 𝘖𝘬𝘔𝘺𝘴𝘵𝘪𝘤™ (@OkMysticR6) reported

    its always something with this dogass game, literally had to restart cuz of mic bug and it decided to sit at the menu for 2 min before telling me it wont load so I restarted my pc just for it to tell me I'm banned and it still wont load. pls fix ur game @Ubisoft like ****

  • gcthewolf ICEBREAKER (@gcthewolf) reported

    Watch dogs legions online mode sucks. Its not even playable on ps4. Ubisoft needs to fix it

  • Ragerlat101 RagerLat101 (@Ragerlat101) reported

    @watchdogsgame Like why put out multiplayer if it isn’t near being polished? #watchdogs2 multiplayer was AMAZING, this is an epic fail. @Ubisoft please fix your multiplayer.

  • WatchDogsInfo Watch Dogs Legion: News (@WatchDogsInfo) reported

    Ubisoft is now aware of the issue and is now investigating.

  • ArashTheGreat_ Arash The Great (@ArashTheGreat_) reported

    @ahmedzlolz @Ubisoft I really want them to make this game purchasable again for more people but I guesd licensing is an issue for them

  • hizzieslut Shan✧ (@hizzieslut) reported

    @Ubisoft hey um it won't let me do the quest "storming the walls" for valhalla, I've tried everything to man it work and It just won't. It just says storming the walls once I press it but doesn't put an place I have to reach or anything. Its just blank, please fix this.

  • oskool_g OSKOOL-G (@oskool_g) reported

    @picotrek @blueisviolet @New_Legal_ Ubisoft is just looking ahead also seeing how Microsoft Xbox is moving the Nxtgen gaming service.. Gotta stay ahead of the game...😎

  • foxygames_uk Foxy (@foxygames_uk) reported

    EA Play is on PS and nobody thought Sony would allow it. If Ubisoft, Activision, or any other big publisher had a subscription service, I think Sony would allow it. I don't see why SIE would be opposed to Game Pass. Essentially, PS gets all the games.

  • GwiazdaLucas ConcernedGlobalCitizen (@GwiazdaLucas) reported

    @DeckerTweetz @XboxGamePass They also own Obsidian. I'd stay away from Ubisoft, I think that might be their next big acquisition, and reportedly they're bringing ubisoft subscription service into game pass, or something like that. Atleast you'll have a blast playing Morrowind, my favorite Elder Scrolls.

  • Jamie_Sample Jamie Sample (@Jamie_Sample) reported

    @Carson94363675 @watchdogsgame @Ubisoft Same issue in the uk

  • BitcoinKira We living in a simulation, and you probably a NPC! (@BitcoinKira) reported

    why do I need to link my @Ubisoft account by the way? it required me 3 stupid different account/email and log-in to install and play a game... you are epic trash, you remember the days when we install a game with cd-rom? 0 errors, with your stupid sytem it's worst than before.

  • Everardo_G89 Everardo Guzman (@Everardo_G89) reported

    @GhostRecon @UbisoftSupport @Ubisoft UBISOFT what is going on with this error code (CE-34878-0) 2 of my friends have lost their characters with all their gear in #GhostReconBreakpoint and I have heard of others!

  • firezzxx Firezz eXo 🪵 (@firezzxx) reported

    The new fh update ****** up the ui so bad fix this **** @Ubisoft

  • wilstreak William Gunawan (@wilstreak) reported

    @TheSalesBull1 @InvestmentTalkk Ubisoft have already stated they plan to bring Assasin Creed to Oculus. VR failed so far because lack of exciting content and affordable hardware. Oculus quest is cheap. But the content problem still persist.

  • kahzpr kahzpr (@kahzpr) reported

    @Ubisoft I just started playing the new Online For Watch Dogs Legions and it has me stuck on the First mission New Resistance, I understand it just recently came out and its gonna have bugs but is there a way to fix it????

  • Jakelowe2169 Jake (@Jakelowe2169) reported

    @watchdogsgame can u fix ur ******* game nothing works I keep getting kicked out of sessions because of connection to Ubisoft errors and it keeps freezing non stop

  • sijiadegoke Siji Adegoke (@sijiadegoke) reported

    @foxygames_uk That's wildly different. EA, ubisoft etc having a service is justva modified agree.ent they already have that puts sony in the driving seat. Allowing gamepass makes sony the middleman. Its verybeqsy to dump the middleman when the circumstances are just right. Horrible idea

  • _LarZen_ LarZen ➐ 🇳🇴 (@_LarZen_) reported

    @NextGenPlayer Ubisoft net worth is $3.7 billion. Microsoft could swoop that up with no problem... 😳

  • ad000m ad0m (@ad000m) reported

    @little03king They probably wont, console siege is so **** and Ubisoft basically abandon it even though its half their player base. Its really sad too, DDoSing and MnK have been a huge issue ever since the game was released on console and it still hasn't been fixed yet lol.

  • Eagle013_ Eagle013 | GEN (@Eagle013_) reported

    @Xorery_ Ubisoft also said they would ✨FiX AnD REpAiR tHe GamE✨ 🌝 operation health 2.0 incoming?

  • foxygames_uk Foxy (@foxygames_uk) reported

    @PrezzUk EA Play is on PS and nobody thought Sony would allow it. If Ubisoft, Activision, or any other big publisher had a subscription service, I think Sony would allow it. I don't see why SIE would be opposed to Game Pass. Essentially, PS gets all the games.

  • WaterFountain_ Captain Steel (@WaterFountain_) reported

    @Ubisoft @UbisoftMTL When are you going to fix the fishing bug in AC Valhalla?

  • MetoF50 MetoF50 (@MetoF50) reported

    @gtaelbordo_ @GOGcom @NVIDIAGFN Unreliable? The service is not officially in my country and it's really good. The reason you're asked for Uplay/Steam password every time is because it provisions a brand new PC for you every time.