Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (9%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Castelsarrasin
|
Game Crash | 17 hours ago |
|
Le Mans
|
Sign in | 17 hours ago |
 Limoeiro do Norte
|
Sign in | 1 day ago |
 Valencia
|
Game Crash | 1 day ago |
 Amsterdam
|
Sign in | 2 days ago |
 San José
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Caffeina (@CaffeinaWeb3) reported@KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”
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Across 3 Horizons (@Across3Horizons) reported@tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍
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Dogico (@dogicoats) reported@Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.
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Kenzzzlmao (@kenzzzzlmao) reported@slayersparks1 @Ubisoft Sounds like a skill issue to me
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mac (@Damac1214) reported@Unbound4ss4ssin I played Unity on release and did not like it. I don’t know if I was just tiring of the Ubisoft formula or what but I didn’t like the lean into the RPG mechanics or the story, and I don’t remember being alone. The glitches were bad, but pretending it was the whole issue is silly.
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Yenovéfa (@BohemianErestra) reported@Yuzuriha887 @RinoTheBouncer Nah, AC Shadows is Ubisoft's final form Of "large open world RPG, player time-waste simulator /w in-game purchases". It's a slog-fest by design & represents everything wrong /w Ubisoft games & deserves all the hate it got, even if you ignore all the controversies & other issues.
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Dave (@Dave20561101) reported@UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help
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Daichi (@AshenOne38286) reported@HardwareUnboxed IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.
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Hayden B. (@HaydenBWriter) reportedi think hidden blade combat removal in Black Flag Resynced makes sense. in the original game, both forms of combat, hidden blade and dual swords, did equal damage and were identical. it was pretty broken. the update combat makes way more sense. it’s a smart change from Ubisoft
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JxhnBelk (@JxhnBelk) reported@Ubisoft @UbisoftSupport i got dishonorable, so now i am banned from rank, ive played this game for 11 seasons, never ever had a issue. but since im poor and my internet goes out and i cant join back when its out , you banned me from playing rank…. please help🥲🥹
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Misfit (@MisfitOneFour) reported@Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.
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NRX2002.LN4¹🐢💜 (@NRX20021) reported@R6esports @FiveFears how are they, probably, the only team to have these issues, with everyone having the same gear, they cried enough about it on here, saying ubisoft wouldn't treat them like that if they were Faze, crazy
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Fredinator (@Fredinator85) reported@UbisoftSupport @Steam This is bullshit and you know it. It is your broken launcher failing. Get rid of uplay. Nobody uses it anyway unless they are forced to
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Buhhhryan (@buhhhryan) reported@herakleitos137 @KianErfaan Ya i ran into big problems when like gamepass included ubisoft games but then i had to log into an ubisoft account and was having trouble. It's really a pain. Wish more vendors also just sold direct
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PainlessScrub (@PainlessScrub) reportedYo Ubisoft what the hell man, your game is broken again… @UbisoftSupport @Rainbow6Game
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Novus Ludum (@NovusLudum) reported@MitchUbishi4554 @Archieramous @G0ffThew So your claim is they made that money because of the Anita Sarkeesian drama? This is the problem with people being business illiterate. They don't pay for this mistake with this game they pay for it the same way ubisoft did. With every subsequent game AFTER the discovery.
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XxStixX1 (@HitzemanCohen) reported@Ubisoft @UbisoftSupport nerf the TCSG. **** is so broken.
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Tristan Vogt (@Damocles1498) reported@TheDezembro @kambyyy To be fair, Ubisoft has different issues than buggy or unfinished games.
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Gannoh (@elgannoh) reported@RealNam58912695 @TheRooster Valhalla's issue isn't with amount of content, it's with quality of its amount of content. Ubisoft have tried emulating The Witcher 3 for years now with none of the storytelling ability of CD:PR
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John GameFix (@John_GAMEFIX) reported@1b3nn3tt @Ubisoft @UbisoftSupport Still having the same issue?
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🧊 (@70Icebomb) reportedI may have been buzzed but my point still stands. Fix it. @Ubisoft @Rainbow6Game
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Sigma The Fox (@SigmaTheFox) reported@UbisoftSupport @Steam clearing steam's download cache does not fix "games not starting" issues at all, ubisoft. it only deletes what is currently being downloaded... Why would a game that relies on your useless launcher not start because of a download happening on steam, when it's ready to play?
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CONTENT CROW (@C0NTENT_CR0W) reportedWho’s gonna tell @Ubisoft, they have to fix the game for us to play it
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eA asuno (@asunoaim) reported@yokailoner @Chhesto @LZqAIM game was great, unfortunately was plagued with lots of issues that took a while to fix until eventually ubisoft cut funding
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Franz3400 (@Franz3400M) reported@UbisoftSupport @UbisoftLatam @Ubisoft Hello, I'm having a problem with my Ubisoft account. I try to log in, but it says my account is suspended due to multiple failed attempts. I only tried once and entered the correct password.
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Garo (@Glentondalej) reported@UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right
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M1cHa3L🇪🇸 (@FernandezMichae) reported@TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!
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Will 🎮 Ki11RockNRo11 (@KRNRGaming) reportedI just miss #XDefiant. That game was peak god tier gaming until wannabe capitalist scum suckers @Ubisoft killed it for literally no reason/didn't understand how live service games work. Yves Guillemot should be drawn and quartered for his crimes against FPS games.
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Gory Ruin (@GoryRuin) reported@ColdBwoyy @TheDivisionGame and the issue of tinkerer which could activate multiple talents ain't fix yet,i had seen some agents use bighorn with detemined in high tiers of escalation...if ubisoft don't have able to fix,just delete then.
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JUSTLochlan (@JUSTLochlan) reported@legpits @Sweetzluf @Zizoplays1 Oh yeah I heard about that and almost did that solution before the mod but hated the idea of needing to change something like that for a simple reason that Ubisoft could fix themselves