Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 22: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (63%)
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Online Play (19%)
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Glitches (9%)
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Game Crash (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bergen op Zoom |
Sign in | |
 La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Freakinbob
(@Acvalhallaisth1) reported
@Ubisoft @Rainbow6Game Please please please tell me I’m gonna get all the renown that I should have got. This glitch that’s happening with everyone on Xbox pc and ps is really annoying. No one is gaining any renown and can’t buy stuff please fix this. #r6siege #glitch #gaming
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Henkie de Jong
(@Martialized11) reported
@JUDGEJASE @Ubisoft @UbisoftSupport I have exactly the same issue and it still is not solved... disappointing tbh
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Ben Yates
(@BenYates__) reported
@Ubisoft Not @Rainbow6Game as when I finish a game it says synchronising data and I don’t get any xp or renown after my game , please fix this 😩
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Ali
(@pro_Ali6060) reported
@UbisoftSupport I bought assassin creed Valhalla whenever I started the game froze at Ubisoft connect. Won’t let me register or login or even start the game!
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relativemedia
(@relativemedia) reported
@Ubisoft I’ve been trying to play Valhalla and Fenyx rising but have been having weird issues that are corrupting my saves and not letting me connect to the Ubisoft servers to retrieve my saved! 😰
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casey c
(@casey_ne1) reported
@Ubisoft Did you fix the Division 2 crashes yet?
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Mark Johnson
(@MarkJohno4) reported
@Ubisoft hi, I have been attempting to complete defensive measures on Ac Valhalla for a while now but it’s glitched and just reloads me half way through the mission and won’t end how do I fix this?
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QsLz Drew
(@drewc074) reported
@Ubisoft fix rainbow I have a booster on and your wasting it
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Dr Amy Kavanagh👩🏼🦯 🦮
(@BlondeHistorian) reported
@paperstainedink This is the kind of thing that actually I don't think a difficulty level would solve, it's a game mechanics issue. The Ubisoft team are on it though!
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MoldyNugget
(@FunRageDie) reported
@Batbugz @Xx_Boone_xX @SpawnWaveMedia We can blame ubisoft for the rise of live service
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That.Guy
(@ThatGuy52553581) reported
@Ubisoft after four months, multiple updates, multiple expansions, how is the floating crate key in Jotenheim still a problem!! I just got to this part in the game, now I'm having this problem. I look up to see if anybody else is, it was first reported four freaking months ago!!
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Argent-Moon
(@MinuraNakatawa) reported
@Xanshil ah it's no problem, Ubisoft pretty much has a shared universe in their major titles. xD
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6 times
(@FootballEra123) reported
@UbisoftSupport no one from Ubisoft has even acknowledged this problem and it’s been going on for basically 24 hours now. Anything?
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𝚊𝚗𝚝𝚘𝚗𝚢
(@yovslosotros) reported
@AEGRO_84 High frames, high quality, true resolution, ultra-low input lag, full customization, full compatibility with hardware, extra subscriptions services (Ubisoft+ for example), multitasking device. I bet you have a PC in your house for simple tasks.
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Ethan Fahey
(@EthanFahey4) reported
@Ubisoft me and my friend are having problems with our Renown, when a game finishes it says “synchronizing data” and it doesn’t show how much renown we earn.
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Swordslash
(@Swordslash6) reported
@DavidKurtisWebb @lagumists @SpawnWaveMedia Not sure if this is a joke but just because they have long dev times and massive amounts of content does not make them "AAAA". Ubisoft makes a large amount of money from microtransactions and DLC in games, as well as their subscription service. Not the same as a $70 fixed price.
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lokzite
(@Itzlokzite) reported
There’s a syncing data problem on Xbox when at the end of game you don’t get any credits or levels? Happens to my friends to? Anyone know how to fix it? @Rainbow6Game @Ubisoft
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pvxcoo in Afrika
(@pvxcoo) reported
Rxsste U fkkn random ddsosing in Ranked And hitting like this champ lol u Hurensohn Fix that game @UbiSupportDE @Ubisoft @RainbowSixDE
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Jason
(@JUDGEJASE) reported
@Martialized11 @Ubisoft @UbisoftSupport I turned PS4 off for a day and it fixed the issue. Hope it works for you too
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Grady
(@grady_6_22_18) reported
@zMin95 @MacieJayGaming I see what you were going for and I think it's really good. Ubisoft tends to do the bare minimum to fix a problem though unless they have to change it, like fixing prenerfed lion. That's why I threw in my opinion.
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BLM| No Justice No Peace
(@ichosegnomes) reported
@Ubisoft Your dumpster fire Siege, please fix the sound and take the smg-12 from Dokk, I play on console and I now have zero incentive to play her
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loco
(@loco_mayn) reported
@iD3JXY @watchdogsgame Ubisoft were probably going to release a broken online but lucky for us the backlash at cd project red forced them to delay
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thomas knoll
(@thomask31452159) reported
@Ubisoft fix your renown glitch
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Thomas Holmes
(@OrbitInnit) reported
@Rainbow6Game hey why am I not getting renown for my games is it a server issue or something else Ubisoft
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Clara
(@MissTicTac_CK) reported
King is bringing up so many obscure characters for the Crash Bandicoot mobile app, it's crazy- Imagine if Ubisoft had put the same kind of love for Rayman, just, imagine... 😳 ...Now I just made myself sad, great.
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Clara
(@MissTicTac_CK) reported
King is bringing up so many obscure characters for the Crash Bandicoot mobile app, it's so crazy- Imagine if Ubisoft had put the same kind of love of Rayman, just, imagine... 😳 ...Now I just made myself sad, great.
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jay v.
(@Frenzy_TT) reported
@Rainbow6Game @Ubisoft what’s up with this matchmaking? how am i going up against the same people i just lost too? That’s makes no sense? The fact that i’m losing 33 elo compared to gaining 25 makes no sense either. Fix that shiii
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Camilo Cienfuegos
(@DutCheGuevara) reported
@Ubisoft I understand that R6S is a new game so it must be hard to fix all those bugs. But the most retarded of all is that u guys give 30 min bans to players where the game crashes in the last round, while players who leave 1st round and return in the final round don't get a ban
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Daniel Falch
(@Zaiwy) reported
@Ubisoft @TheLousyLoser When is the fix for the Trial of Zeus misson out??
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just Wes
(@wesleytb13) reported
Just another post calling out @Ubisoft and @UbisoftSupport . It's now been 6 weeks since I opened a support ticket and 2.5 weeks since they've even responded at all. This is what their customer service looks like. They've also stopped responding to the Twitter DM they started.