Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Les Mureaux	Online Play	2 hours ago
Meyenheim	Glitches	1 day ago
New York City	Sign in	4 days ago
Guénange	Online Play	6 days ago
Chennai	Sign in	8 days ago
Craponne	Matchmaking	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Assassin's Creed (@assassinscreed) reported 4 minutes ago

  @johnpaulthomps9 Are you able to restart Ubisoft Connect and let us know if the issue persists?

• 
  Timmy (@Timmy81016428) reported 6 minutes ago

  @MysterD @OmegaProYT Exactly. Don't be Ubisoft with the crew and add an update that literally causes the game to hard crash on launch as an extra **** You to anyone who would dare try to make any kind of workaround to play the game.

• 
  D.F.E (@ezioronaldo13) reported 8 minutes ago

  @assassinsspain @Ubisoft_Spain While I pre purchased black flags resynched my pc got broken 2 days ago now I just have the pre order in ubisoft connect unable to play ... I hope my gpu gets fixed or whatever but knowing all this my life sucks

• 
  Christof (@EmileTintin) reported 9 minutes ago

  @mmucharzewski It is! They will face a lot of problem like Ubisoft did

• 
  A Gentleman of Discernment 🤵 📖 🎮 🎥 (@Lucius_Creed) reported 9 minutes ago

  @MADkurious It is quite simple. One group of consumers rages against microtransactions in a single title while ignoring far larger and more entrenched versions of the same practice elsewhere for a simple reason. I myself rather dislike microtransactions in any game series. It is a principle I apply consistently across the entire games industry, and when I put that principle into practice, I simply do not purchase what I object to. The principle of objecting to microtransactions is not the issue; the selective outrage is. If the objections these people hold were truly about the extraction of money through optional content, their outrage would be consistent across every publisher. It is not. It is merely another way for people to feel morally superior whilst applying their rules only to what they already dislike. In this case, they obviously dislike Ubisoft, and microtransactions are just the excuse to have a go. A person's inconsistency invariably reveals their true motive.

• 
  Nose (@NoseOfDeath) reported 10 minutes ago

  @LikeToBeBossy Studios aren't corporations. EA started or at least HEAVILY contributed to loot boxes, live service, mtx, day one patches, season passed, always online drm and the list goes on. Activision, Ubisoft and even Xbox had a big hand in those too but EA are the poster boys.

• 
  Nikon. (@BeAsTololo) reported 11 minutes ago

  3 games 2 Times ddos thx @Ubisoft

• 
  LucaRoland.eth (@LucaRoland_) reported 12 minutes ago

  @assassinscreed I can’t fix my GPU utilization drops! I run the game through Ubisoft launcher, 4070 Super here. Tried everything, somehow connecting controller helped somewhat… but still terrible experience!

• 
  Paul Mcmillin (@paulmcmillin5) reported 13 minutes ago

  @PlayStation Ubisoft ****** itself with woke and moronic choices and being greedy. Sony and it's brands jumped off the same cliff as Ubi did thinking watch this **** we can fly, nah now you landed all broken up farther down than old ubiwoke the catfishing woke frenchie

• 
  Josiah Sybau 🗡️ 😈 (@JosiahSybau) reported 14 minutes ago

  I went into today, half expecting Ubisoft to ruin one of my favorite games. Because Ubisoft keeps letting us down (looking at you Shadows). The game opened to mixed reviews. My worry grew. But I cast it all aside, and gave it a chance anyway. And I had fun. Like, a lot of fun. I touched on it briefly during stream but the last 5 AC’s just haven’t been AC. Valhalla was fun, but who really played like an assassin? It was a Viking game cosplaying as an Assassins Creed. The others never hit the mark. And going back to Black Flag was the right move. Day 1, it broke AC’s highest concurrent player count and then dwarfed it. People WANTED this return to form. And Ubisoft for once delivered. Now the devs they laid off? That’s the Ubisoft I know. And I think it’s ******. Those devs deserve their flowers for what they pulled off. Black Flag is such a beloved game, that if they didn’t do it justice, they’d definitely hear about it. But they did it justice and then some. I hope a studio picks them up soon, and they create a masterpiece. Now. The review bombers. I was made to believe that this game shoves DLC down my throat. Now you can wanna guess how many times I saw the DLC store? If you said more than once, you’d be wrong. And I only saw it that one time because I intentionally hit the button to look. I hate micro transactions as much as the next guy, but you can just, not buy them. It’s not gonna stop you from playing the game. Next I was made to believe cutscenes were capped at 30fps. Turns out that’s just a bug that will be patched (it’s day 1 ofc there will be bugs) but you can also just tweak settings to not have that happen. Literally a 5 second fix if that. I think people were just looking for something to cry about just because it’s Ubisoft. And I get it, I’m by no means an Ubisoft fan and I’ll never defend their bs. But this time they gave us something good, and you focus on these minor issues to make the game seem bad when it’s actually pretty damn good. Anyways, it’s 2am and I have to work in the morning. But I’ll be dreaming of the seas. TLDR; Stop treating reviews as gospel, and just try it if you want to. (Sat with chat and made this at the end, I have gripes but overall? In my book a 70 is pretty damn high all things considered)

• 
  Steve~ (@MirrorManStanly) reported 17 minutes ago

  @itznitolive @RinoTheBouncer We would have third party licensing platforms that generate a unique code between seller and buyer. It could show that we are selling "Halo, ect,.." for $3 and a 10% service fee goes to ( Microsoft, Ubisoft, Take2,..) and activation code is generated for the buyer & platform.

• 
  HousYaDaddy (@HousYaDaddyGame) reported 19 minutes ago

  I'm never getting anything on Ubisoft+ ever again. If its not the issue of my PC account not recognizing that I have a premium account through my xbox, its the stupid Ubisoft Connect or website not working. Sick of this crap.

• 
  Ali Hussien (@AliHAlHilo) reported 19 minutes ago

  @UbisoftSupport I can't log in to any Ubisoft service I'm know my email and password It always says error try again later Or ot says "You're blocked from logging in due to repeated failed attempts. Please come back later". From one try My friend has the same issue We live in Iraq

• 
  The SUNY Purchase Sunni Shia (@Princessmwahpin) reported 21 minutes ago

  @tikhon27 @Biast12 im guessing ubisoft put it in there themselves to generate viral traction for a while but i was safe and i repaired the only ship damage i knew to fix there we threw our boots at god i heard you praying for sugar cane clean run off

• 
  bloodman (@bloodman2121) reported 22 minutes ago

  @Ubisoft ur new game that came out the input on is down bad y'all can upgarde every thing else and not the bottons lay out fix it ubisoft

• 
  Greg Fuhhels (@Greg_Fuhhels) reported 23 minutes ago

  @TruckLover1967 Bro Ubisoft connect is broken still the invites just disappear can u spam me

• 
  Every Shade Of Grey Examined (@MKUltraLabel) reported 24 minutes ago

  If you're still buying Ubisoft games in 2026... YOU are part of the problem. Stop supporting companies that hate gamers and devs.

• 
  Eon | DATV & PL Spoilers (@EonTheMando) reported 25 minutes ago

  @TheHiddenOneAC There’s a glitch (that Ubisoft is working on) that locks PC cutscenes to 30fps. And Ubisoft committed the grievous, unforgivable sin of selling a bunch of entirely optional cosmetic microtransactions

• 
  lknm merhaba (@ASDFGQW12123) reported 26 minutes ago

  @Colteastwood Ubisoft classics is worthless to me lol. Their games go on sale for so cheap that it just makes sense to buy the ones you want instead of paying for them in a service

• 
  itchytuft (@fwo4life) reported 34 minutes ago

  @Ubisoft has broken another assassin's creed game. Not even 2 hours in & I'm stuck. Defend grand master torres, except he's just standing there and won't move to the next area

• 
  mozzie solano (@victorsolano12) reported 34 minutes ago

  @ReaxysR6s And this is why Ubisoft won’t fix anything. People keep pushing their product.

• 
  超高速情報道路 (@tobasiteuberman) reported 36 minutes ago

  @K__Med They can still be controlled without EVER needing a keyboard and mouse, Windows and PC games still **** the bed with this You don't need to login with EA/Ubisoft/Rockstar launchers, that's a huge win in consoles that I hate on PC Most importantly, any game you buy will run ok

• 
  assassin creed fan 🏳️‍🌈 (@Assassins_mom) reported 41 minutes ago

  @TheHiddenOneAC If enough of us ask for it Ubisoft will do it. Whether or not they do it well is a nother issue, unfortunately ubisoft executives saw the hate for Yasuke as "black people protagonist will not sell well" so they canceled any games they had planned with black protagonist which...

• 
  Capitán Qwark (@DragonBallAFAD) reported 43 minutes ago

  @Ubisoft Fix the game, please. Is too bugged

• 
  Wojciech (@WojciechBrejnia) reported 44 minutes ago

  @Stevy_Kai @Pirat_Nation Wrong. It's not a monopoly — it's just that good. Every major competitor (Epic, GOG, Ubisoft, etc.) has tried and failed because Steam actually delivers a superior platform, better sales, and unmatched features. Calling users a 'braindead cult' because they prefer the best service is peak cope and salty nonsense lol.

• 
  SpawnYaard 🎮 (@SpawnYaardReply) reported 51 minutes ago

  Assassin's Creed Black Flag is getting lots of Negative reviews on Steam - fighting between mostly negative and mix. Ubisoft has recognized the issue and here is the temporary fix: From AC account: To our PC players: We are aware of an issue where cutscenes are locked to 30FPS on PC when using Raytracing, BVH or Terrain Quality at Ultra High setting. We have a fix coming very soon, but in the meantime you can use the following workaround: Reset graphics Overall Preset to any pre-configured setting and avoid manually setting the 3 options mentioned above to Ultra High.

• 
  🪬Voided_Reality🪬 (@Voided__Reality) reported 52 minutes ago

  @Ubisoft @Ubisoft @UbisoftSupport Unlock cutscene framerates to 60fps on console. We know they are realtime because you've already told PC it was a bug you were working to fix! There is no excuse for 30fps cutscenes in a 60fps game mode, it KILLS immersion!

• 
  GoldenGamesOn (@GoldenGamesOn) reported 54 minutes ago

  @EveythingIsJoke @stephentotilo Plenty of issues in the original (soft locks on console versions even) The PC version required the community to mod fixes as Ubisoft neglected it after launch. But sure, perfect game lol

• 
  The Raven (@RavenMentore) reported 1 hour ago

  @k_k1711 There it is, the problem I came to cull. Yes, you do hate intelligence and you are proving it, by claiming and falsely using the "lack of emotional control" comment you disregard intellect just like the others, every person has a right to criticise, if it's a problem for you - simply leave social media as "it's not that deep" according to you, who uses you're emotions to justify telling people to stop having opinions and criticisms. - there's no vendetta here, you are using misinformation to discredit, therefore, if it's not that deep and it's just a video game, then it's not that deep for you to be on my profile commenting. Logic seems to escape you. "Overwhelming negativity" yet your favourite Ubisoft partners would get blacklisted for criticism, all because they lick the boots of companies, much like yourself.

• 
  Angel With The Scabbed Wings (@TaigasRevenge) reported 1 hour ago

  @IGN What really surprises me is that Ubisoft had enough money to pay off IGN for a 9 on its latest review when that company has been burning money and having issues retaining players in its dying games.