Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (68%)
- Online Play (16%)
- Glitches (10%)
- Game Crash (5%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Greater Noida
|
Game Crash | 6 hours ago |
 Chaingy
|
Glitches | 1 day ago |
|
Saint-Maximin-la-Sainte-Baume
|
Online Play | 2 days ago |
 Campinas
|
Sign in | 3 days ago |
|
Toulouse
|
Glitches | 4 days ago |
|
Noisy-le-Grand
|
Glitches | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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MrGodini (@GodinVTW) reported@SynthPotato Ubisoft has this issue, especially with older games, where they’ll try and connect to old Ubisoft servers and it cause the game to stutter hard and crash. I can’t play an AC on my pc if it came out before Syndicate, which sucks cause I ow just about all of them
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Seneschal Orcberg (@SOrcberg) reported@joshrekrull @Miyu_Cheesycake @AyakaMods Yeah, it was pretty redundant atp. Just let us login in the app like zzz already had. And yes, launching Siege was the worst with the ubisoft launcher.
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themaskedwander (@urmanjoshii) reported@GloriousKev Another issue is Ubisoft games, u have to disable Steam Input to make all the buttons work. Far Cry has an issue where there is no LT in vehicles. Ghost Recon freaks out randomly as it sees 2 controllers then too. On paper I want a Steam Controller but hearing
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bien (@jzandraa) reported@UbisoftSupport Every time I try to login at Ubisoft Connect and play AC Brotherhood, it always says that there is an error that occurred/Account Suspended. I cannot login to my own account on which I have bought games for. Case number is 25779455, can you PLEASE fix my account
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Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported@gammongaming @DestinLegarie @Ubisoft I actually did but have 30 some odd hours over a few years. No refund, no help from Ubisoft. Ubisoft suggests it’s an issue on my end, when the game has an overwhelmingly negative review atm because nobody can play it and it’s still for sale. ******* scam artists.
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Rexy | OR3 Era (@GeneratorRexy) reported@DestinLegarie @Ubisoft Many old ubisoft ports on PC have random failures for certain hardware, it's completely random. And games like the first AC are broken unless you edit the game files. I wish they took their time fixing them.
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Dodi Heyoshua (@JoshuaDody) reported@TheDivisionGame typical ubisoft. you give us a reason to grind with the kitsunebi/cherry blossom event, only to nerf the rewards right after. as a returning player trying to fix my builds, this was my only way to bridge the expertise gap. thanks for making it easy for me to quit again.
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FinalBoss.io (@FinalBoss_io) reportedTwo directors leaving a secretive Assassin’s Creed project in two months is not “nothing.” It’s also not instant doom. But when Ubisoft already has a trust problem, “don’t worry, the vision is still there” stops working until they show the game. Silence doesn’t protect confidence. It drains it.
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👑 ЯR 🇭🇹 (@ReyRetro1) reported@Ubisoft why you doing this. you had the formula in you hands with the assassin creed 1 up to revelation. 3 was ok black flag was great, you lost me beyond that. but seeing Hexe i was excited to see it but ya took away the main thing that was excited about. FiX IT
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Dondo (@Its_Dondo) reportedBruh how is it that uno updates one time and the game is broken and has been broken since. It's always ****** ubisoft
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Xilence (@TribaaLChief) reported@imbratorX AC 3 is still decent I hope it's AC 1 and then AC 2 in that order.. Ubisoft has infinite money making glitch if they just remake old AC games and they're going in the right direction it seems
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Spargsy | Ben (@Spargsy) reported@TheIshikawaRin The problem is Ubisoft doesn’t market the modern day. They market the settings now. You have the pirate one, the Viking one, the Japan one etc. As they’re marketed like that, players get frustrated when they run into the modern day. They need to market them as a series with
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James White (@PheonixWarrior1) reported@UbisoftSupport @assassinscreed @AmberGaming Whenever i try submit a ticket from my new ubisoft account it says there was an error submitting this request. Your website is bugged.
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SilkyMeth (@MethSilky) reported@PixelCNinja Ubisoft on PC is amongst the worst offenders. If offline you get greeted by the login credentials screen every day to ask for permission to play a (single player) game you paid for.
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Mike Hunt (@Cummer4454341) reported@SynthPotato Ubisoft need to hire devs to fix their gameplay mechanics thats where Ubisoft lacks. Everything else is great
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Orion (@OR12ON) reported@yoxics @moodafps @Ubisoft I believe players who cheat should lose the privilege to play. However, if a company reinstates some who violated the terms of service, it must do so consistently. Equal standards are essential to maintaining community trust.
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Misa Sins (@xLootyPiex) reported@TheDivisionGame But why fix the prototype from caches it's a super low chance and only 2 proto cores not even proto gear or guns..... Like why are you guys crying I don't understand @Ubisoft
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Spurlunkin (@spurlunkin) reported@SynthPotato Ubisoft is buns, uninstall C++ 2015 - 2022 then add -offline in properties in Ubisoft’s *** launcher. Had the same issue with Unity / Black flag before. Should hopefully work
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Darin (Beast.dr) (@BeastEsportsR6) reported@Ubisoft wish youd fix your siege servers 👍
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Jolder (@bigmountking) reported@THExMONSTERxMAN @imbratorX @MetalMonkeyThe7 The main problem people have with assassins Creed is that there’s nothing to do another issue was the chain killing people would go on 30+ chain kills so Ubisoft gave you the option between stealth and going on said chain kills
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old man dave (@Madrox) reported@SynthPotato Without MD you're just making a generic historical adventure game. The problem is that doing that is so much easier, and there's no longer a strong throughline of creative direction. Ubisoft is producing it like CoD now.
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Little_Swaaak (@Little_Swaaak) reported@Ubisoft. The animation blending for combat, parkour, stealth assassinations, everything look terrible in the trailer for ACBFR. They all teleport the player, and make you lose all momentum. Even something as simple as the hay bale jumps are atrocious. PLEASE FIX
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Rainbow Six Mobile (@Rainbow6Mobile) reported@_StepBack3 Hello, This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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BRATOR (@imbratorX) reported@Dragoondish @Ubisoft I have no problem with their imaginative takes as long as they create a new IP and do whatever they want with it.
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Fail ❌ (@clearfails) reported@That_Tsundere00 @Ubisoft they keep changing the focus that's the problem
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IIIIIIIIIlllllllIII (@iii_illlll64363) reported@Ubisoft Fix berserker I frames,they are godawful
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Matt (@MattVidell91) reported@Nacymis @AccessTheAnimus @Ubisoft Wish there were still more to preorder. Scalpers got their hands on some no doubt. Never had any trouble preordering a CE before.
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Sr. Matos (@SrMatosPR) reported@assassinscreed It's good to see a non-rpg AC game 👀 Just a minor thing: Maybe fix the parry effect or make it a visual option. I don't hate it, but I would prefer for it to not be so big. Ubisoft thing: Stop Forcing players to lock their Steam bought games behind a Ubisoft Connect account.
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TD (@TDDefense) reported@biggieU_U Immersion is only broken every time he moves to something that isn’t what he is currently standing on. **** Ubisoft and **** this tweet
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BRATOR (@imbratorX) reported@JarlOfRivia @Ubisoft @UbisoftCanada So you want a sequel? Like Watch Dogs 4? Tbh I'd rather have the original again and fix the narrative