Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 23: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (62%)
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Online Play (21%)
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Glitches (9%)
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Game Crash (7%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bergen op Zoom |
Sign in | |
 La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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(@swagmasta420xx) reported
@JayCartere @VGC_News It wouldn't be a problem if they used it to make better games, but knowing Ubisoft it's obvious they just want to increase their throughput of AC games by generating the grindy side content faster. It just shows that @Ubisoft is the souless greedy corpo we knew they are
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pc gamer
(@PatientGamer2) reported
@GamingFirefigh1 @danno_omen What if the game wasn't on a subscription service and then no one bought/played it... I've got ea play, uplay+, gamepass and ps+ and still buy games - subscription services allow me to try more games and buy the ones I like.
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🦕
(@Dino_Da_Game) reported
Indirectly feeling now day Ubisoft is dealing with some financial issues... Some factors may become Major problems with my on going projects🥲
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Phillip Graves
(@JamesBo71213600) reported
@Solidrev1 Get the M60 or Buzzsaw as those guns wipe the enemies and should fix some of that sponginess. As far cry 3 and 4, lmgs were the best DPS weapons. Far Cry 6 ****** it all up by making it the standard Ubisoft rpg mechanics so gun but gun level mattered etc.
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Ivan1296
(@Ivan12961) reported
@UbisoftSupport No i do not have my ubisoft connect account to a playstation its a visual glitch i think because i play with friends who play in playstation and im xbox
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Leo Schenk
(@leo_schenk) reported
@UbisoftSupport The launcher yall require for no good reason opens up, tells me I don't have any games, then tells me it has trouble connecting to Uplay service, which I don't use. I can't even get to the point where I'm trying to play the games because of this anti-consumer software layer.
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lz14
(@itslucasmith) reported
@Rainbow6Game @Ecologi_hq Fix your Ubisoft Connect tab jesus christ
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Zenitsu_Sama
(@Simple_Simperr) reported
@Rainbow6Game @Ubisoft Cant able to start matchmaking, facing matchmaking error from ap-southeast-1 region, what is happening !! #RainbowSixSiege #Ubisoft
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Luna
(@ebleghbeb) reported
I'm so tired of having to deal with the incompetence of Ubisoft support. It's down constantly no replies no interaction no understanding of issues. I'm just so done. I guess I can't play any Ubisoft games anymore. Love this stupid ******* company
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Johnson mark
(@Johnson23107) reported
@CV_Mafia @Ubisoft @UbisoftSupport You are not facing this only got this problem yesterday but was referred to EDWARD_TECHS on Instagram and he was helpful
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Michael Spratt
(@Ironman6116) reported
@UbisoftSupport I am on series s and x as well as my friends. We try to play online together but have issues where it will not let us link up. It will say we are connected online and we are even in a party together but I says that we are not connected to Ubisoft servers. Happens every day.
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Adam Rouse
(@rouster2) reported
@Meg_Atron_X @krizzybot @GemBearGaming I can play the prime games, so that's definitely not the issue. It indicates it's linked to rouster2 (ubisoft), and when I log on using ubisoft connect it also says rouster2. Same for GFN - says rouster2, and GFN syncs 21 games to my GFN library.
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Mangzx
(@Mangzxlmao) reported
does anyone know whats up with @Ubisoft ? It hasn't been working properly on my PS4 and PS5. I literally swapped from my PS5 to my PS4 because it wasnt working ant it had the same exact issue. (@UbisoftSupport)
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Rafario
(@rafario448) reported
@Ubisoft @VGC_News your npcs all give the impression that were created by machines due to how generic they are you want to make them feel even more generic? Please understand the core problem of your games ffs ubi
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Alecfisher🐬
(@alecfisher01) reported
@ac_landmarks @66Days99 Gta 6 isn’t available to purchase in any form. Assassins creed mirage has an $150 collectors edition and absolutely no gameplay. I wouldn’t be so sure about confident, Ubisoft is always confident in practically everything they put out and most of the time it’s broken.
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S̴̝̤̄p̶̟͍͛ó̷̙͋r̴̤̓̊k̶̠̗̊̀b̴̼̍͆o̶͇̕o̶͓̪͆t̷͎̏͆
(@sporkboot) reported
@Expat_Matt @BusinessmanLego i think ubisoft's problem is more that they want to broaden appeal and in many, many cases that means making something more bland
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SNEEEEP
(@sheepucel) reported
@Marids_Gift @LRH_Superfan The problem woth all ubisoft games is that the first 5 hours are fun and then it's downhill from there 😭
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Michael Vermylen
(@MichaelVermylen) reported
@Ubisoft When trying to start Anno1800 on Steam, I get a Ubisoft server connection error, clicking the "go offline" button redirects to a window to log in before I even can play... And a message to go online first to register, before I even can play offline?? So I am locked out!
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Aaron Edwards
(@KeyDragoVader17) reported
@Ubisoft @Rainbow6Game FIX YO DAMN GAME! XIM AND MNK ON CONSOLE IS CONSTANT. EVERY GAME MULTIPLE PEOPLE ARE ON MNK/XIM AND ITS SO OBVIOUS WHEN THEY CROUCH SPAM SO FAST AFTER A KILL AND JITTER THERE MOUSE AROUND! BAN THEM! I DOUBT ANYONE WILL EVEN RESPOND BUT ITS DISGUSTING.
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Bishx 🇱🇧♠️
(@Bishx961) reported
@UbisoftSupport @Rainbow6Game Fix yo ****... we can't accept or invite people on ubisoft connect on console it is taking forever to send a single invite or to join a squad this is insane
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Just A Dude
(@justagamerxxyy) reported
@f_joe123 @EdwinZeelen @PlayStation i guess they have a point, die hard fans have been supporting the game since assassin's creed 1, if ubisoft would've made it warriors creed or Spartans creed, no one would have a problem
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Lucid00.com
(@Lucid00) reported
I'm never one to take an issue with the word "content" I get that it's a catch-all for whatever the hell goes up on the internet, but Ubisoft games play like they go around the office saying "We need content" and nothing else.
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billstreezy
(@onatshii09) reported
@UbisoftSupport @Ubisoft @ForHonorGame hey guys I have a question. Is that fat **** at the warriors den making all of the decisions for what happens in For Honor. The game is broken. If your not playing the meta you cant ******* compete. FIX IT!
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bæ grylls AKA Vax Payne
(@TheAuracl3) reported
@j_swinbanks That has been the consistent issue with Ubisoft games.
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Mischief
(@MischiefsYT) reported
@_Miller_o7 @masterdragon421 Siege is so poorly constructed to the point where Ubisoft literally gave up on fixing hit detection. The game has been broken for years and no it isn't a more complex CSGO. Sneako IQ level take 💀
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Zenitsu_Sama
(@Simple_Simperr) reported
@Rainbow6Game @Ubisoft Cant play Siege in any modes, getting Matchmaking error in SEAS servers, whats happening !!
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GhostTech
(@GhostTechGaming) reported
@LegacyKillaHD There's no soul in games anymore this just furthers the issue. Cyberpunk was good even with all of the bugs because of the heart put into it. I don't know, anything made by ubisoft is just garbage.
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f
(@shamiiima) reported
Anyone know how to fix my ubisoft connect just not working ?
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Jed Reinhardt
(@JedReinhardt) reported
@UbisoftSupport I have a case open on the Ubisoft website case number 18032400. I hope that you guys can help fix this issues because I would love to be able to enjoy ALL of the game.
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Mike Johnson
(@Mile_High_MJ) reported
@Ubisoft @VGC_News The missing context in this reply is that the AI was created w/ the long term goal of replacing the same writers who helped create it, bc upper mgmt and the Guillemot family especially lack the self awareness to realize they themselves are the problem at Ubi, not their employees*