Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and game crash.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 21: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (22%)
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Game Crash (10%)
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Glitches (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Nazaire |
Online Play | |
 Katzweiler |
Sign in | |
| Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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MysticFL1💙
(@MysticFL1B) reported
@UbisoftSupport I just hope you guys can fix this issue I’m having with Assassins Creed Shadows I do own the game bought it on Microsoft store plus I’m with Ubisoft plus and I see you don’t have my copy there as listed that I own it that could play a factor.
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Stephen Fulton
(@Big_Ste_Fult) reported
@XboxGamePass No-one ever gave feedback that said "increase the price but devalue the service." Who gives a **** about Fortnite and Ubisoft classics.
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justaweeb
(@justaweeb2019) reported
@Grummz going to disagree here it's because they have to these companies are bleeding money by chasing live service models and graphics at an increasingly low rate of return much like ea and Ubisoft selling themselves of this is Microsoft trying to plug the single hole into the Ship
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Zach
(@baltibirds20) reported
@Bradchieve @klobrille I agree 100%, the only problem i have is what if you just dont care about something like that? Youre now being forced to pay more for something you just dont want. Like i give 0 ***** about the fortnite bit, and thats contributing to the price increase. Same with ubisoft classics
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kron123456789
(@kroshkaruiya1) reported
@Sleepy_Meta @pcgamer Everyone at Ubisoft not working on AC, Far Cry and Rainbow Six Siege will need a lot more luck.
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Kelvin þ
(@KeemaMr) reported
@DMC_Ryan The service. Does include ubisoft subscription service? But you don't want to talk about that.
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Speed God
(@SpeedGod_CDN) reported
@V3nti1at0r @WilmyHood2 75+ day 1 release, Ubisoft+ classic added to the service. I mean it's a good deal right there And yeah I also couldn't care less about Fornite
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TC
(@techcell218) reported
@videogamedeals Why does Ubisoft even have a subscription service
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The Skillful Gamer
(@Skillful_Gam3s) reported
@DezTroy_303 No I'm the service Ubisoft classics EA play Gamepass core,pc,day one games Fortnite crew All that for a year would cost more than gamepass for 2 Single game at £70 is not worth it Hundreds at 30,it's not even a competition
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CTE Prayer Circle 🇭🇹🇭🇹🇭🇹
(@RemarkablyDope) reported
I refuse to believe that someone out there exists who was paying for Xbox gamepass ultimate, Ubisoft + and whatever ******** that Fortnite subscription service is. But whoever was needs to be flayed
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Phil
(@philrgaming) reported
@KeemaMr @DMC_Ryan Includes ubisoft classic not the full service
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Ninja-X
(@TheeClumsyNinja) reported
@Rainbow6Game Yes this is the issue with the game. A meh operator needing to be more meh. Ubisoft needs pats on the back for this game changer lol The way they could have done 99 things to improve the game, they target the 1 thing no one cares about. Peak Ubi
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Abdullah Bin Sohail
(@absohail007) reported
@DMC_Ryan My issue with the increase is addition of ubisoft classics and fornite crew. I dont play fornite nor do do I want ubisoft classics. If only they would add another tier at $20 that doesnt include these 2, they would retain a lot of subscribers and at the same time gain new ones.
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Patrick Olson
(@PatWithGhosts) reported
@XboxGamePass Day1 games should still be in Premium and $20 on the service. I'm legit thinking about cancelling b/c this is ******* absurd. I don't need or want Fortnite Crew or Ubisoft Classics for $10 more a month & have no option to keep what I had. I am not happy. @Xbox @XboxGamePass
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Carlos Alvarado
(@CarlosA40856210) reported
@AstroCyborg But they have a point. I’m not sure of the disconnect. I just don’t get Ubisoft classic. They have a better tier that could have been bundled in.
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Max Arthey
(@MaxArthey) reported
@xMBGx Price increase sucks but I'll still be saving money at least. They are adding Ubisoft+ to the service which is nice. Overall getting rid of the PC tier makes sense and aligns everything better for newcomers. I still think the whole Play Anywhere not including Cloud is confusing
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Shreyansh Kesarwani
(@ShreyanshKesar4) reported
@heartbrave123 @HazzadorGamin @XboxGamePass Ubisoft+ is literally one of the worst subscription service available lol almost all of their old game you can easily get them for 90% off on sales ... you wouldn't wanna spend you whole month finishing assassin creed games lol
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OmertaWar
(@EricPersons22) reported
I'll be honest, I don't give a **** about Fortnite or Ubisoft. $25 a month was my limit for GPU and this blew past it. I've still got games to finish on the service but that price is really hard for me to justify. This pushes me even more toward Steam.
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Miralsice
(@Virgeri) reported
@Pirat_Nation You don't have to apologize to Ubisoft just because one thing in their game is better than in Sony's game. Yasuke still exists in Shadows as the other problems of this game do.
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NocturnusAnime 🍙🥥🧁 📛🔌🐰 🍕✨
(@NocturnusAnime) reported
@SmashJT @pureMetatron The good thing is that Sony can’t fall back on the “number of players” excuse because PS+ doesn’t have a Day One play like Gamepass or Ubisoft’s subscription service. Last of Us Part 2 Remastered only just recently was put on the service over a year after the release. Still a pointless remaster but at least Sony was smart to put it in PS+ a little over a year after its release so as to not cannibalize the sales. Doom The Dark Ages had a similar story where they claimed 3 million players on launch day, but in actuality it was 85%ish from Gamepass players with only 800k copies sold between all 3 platforms after all’s said and done. Those sales figures weren’t even known for a while either
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Klaus Bojesen Nielsen
(@BojesenKlaus) reported
Ubisoft. Beware of them, they install something that makes computers crash, started the division 2 and EVERYTHING froze, then had to force my PC to shut down. Beware of ubisoft, they don't know what they are doing.
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name can not be blank.
(@Chris55374860) reported
@theweepinghero2 @EndymionYT Update, I couldn't even play it because Ubisoft wouldn't let me create an account, it would just glitch out I guess. Guess I'll be getting my 3bucks back....
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Spencer Sharpe
(@Spencer_Sharpe7) reported
The Ubisoft thing isn’t awful (not their main service tho), but actually ******* hilarious to think people legitimately want to add ******* Fortnite to their ultimate subscription. Let the 6 year olds buy that on their own. Dumb as **** behavior.
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Bailey
(@BaileyCallis) reported
@NikTekOfficial Ubisoft moves like they haven't been in deep financial trouble for about 5 years or longer
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Abdullah Bin Sohail
(@absohail007) reported
@Why_so_Sara @XboxGamePass The issue for me is I dont play Fortnite nor do I need ubisoft classics. I pay for day 1 games and this is making me wonder if I should downgrade. I cant justify paying an extra $120/year for things I will never use.
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me right here
(@blitz9942) reported
@Colteastwood Theyve added Ubi+ classics, I wish it was full Ubisoft+ but whatever, Fortnite crew for those that play Fortnite, 75+ day 1, and a bump to streaming. But again, if I enjoy a quarter of the day 1 games it pays for the service. Does it suck it increased? Yep but it is what it is
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Shinobi602
(@shinobi602) reported
@THX1138_exe It's Ubisoft+ Classics, the same thing that is in PS Plus. They're typically Ubisoft games added to the service after about 2 years.
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GamesTrailerzers
(@Gametrailzers) reported
@DoeEyedAutumn Then get the middle tier if you don't want Ubisoft or EA Play. More AAA games they put in the service it's getting expensive
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Darth Maul Supports Physical
(@MrBrettBriley) reported
@LemurZero @mcquack306 @DanVMaul I mean Ubisoft makes some decent games, problem is I own any of them that I would want to play. Fortnite crew is easily worth the price and then some if you're heavy into epics ecosystem, but if you're not there's no benefits here that are worth the 10 extra dollars
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Abdullah Bin Sohail
(@absohail007) reported
@TheBigPlume @TheLife0fJustin The issue for me is that I dont play fornite nor do I want Ubisoft classics. Dont really care for COD as well. I paid for day 1 games like forza, halo, gears, fable etc. If only they could have added a tier at $20 that doesnt include these 3, there would be less backlash i think.