Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/21/2026 09:45

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (66%)

    Sign in (66%)

  2. Online Play (18%)

    Online Play (18%)

  3. Glitches (8%)

    Glitches (8%)

  4. Game Crash (7%)

    Game Crash (7%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceDomèvre-sur-Durbion Game Crash
BrazilAracaju Sign in
United StatesThe Colony Sign in
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • anauntiechrist Auntie Christ (@anauntiechrist) reported

    @jasonschreier @TheZaius Does the second season improve that much? The first season was mostly pretty bad (except for the survival horror episode which was fantastic). It was also weird watching it when Ubisoft dumped a ton of money into it, with their abuse problems and everything

  • l0stinth3echo Sage (@l0stinth3echo) reported

    @jakubasaurs Yeah i'm not mad about it since most of the big showcases are still to come. But man, Ubisoft really could've done better. They couldn't even get me exicted about Far Cry. That's a problem

  • LegendaryKuna Kuna (@LegendaryKuna) reported

    @shraydi_r6 This is actually a very common thing. I've had it before. Just type on Google " a Ubisoft service is unavailable"

  • hec580 Ppr580 (@hec580) reported

    To sum it up: give Ubisoft a break, because they are the main designers and developers for these games. The supervision Nintendo gives is probably to make sure standards are kept and that they don’t sully their borrowed characters. Paper Mario is a separate issue.

  • nana_illya Illya (@nana_illya) reported

    @Ichikyo57 I share your opinion. My problem with Ubisoft‘s games is that I know what I play but they all lack an unique feeling. More or less they all feel the same. Especially since they made (only my opinion) AC too RPG-like.

  • Murderstorm117 Edward Torres (@Murderstorm117) reported

    So I saw the footage of Far Cry 6 and it looks like a late gen PS3 game. That's a problem considering that Ubisoft shows bullshots when promoting at E3 so expect it to look significantly worse in the actual game.

  • PonyBoy_Golden Nikko Meza (@PonyBoy_Golden) reported

    @DonDreadedDawn I wasn’t a fan of the extraction game mode when they 1st released it but it still could be dope. Totally spaced on white shadows tho that’s going to be a gem for sure. The problem w/ avatar is Ubisoft already made it in 09…and it did absolutely terrible. So let’s see what the

  • jacobmelrose26 JacobMelrose (@jacobmelrose26) reported

    @denisawxo @CallMeKevin1811 Same! Was in the middle of watching it and an error message came up then it disappeared. Maybe it got taken down for the ubisoft forward thing..Hope it will be on YouTube tomorrow!🤞

  • FunRageDie MoldyNugget カビの生えたナゲット (@FunRageDie) reported

    @beardleymcnew @Ubisoft @assassinscreed That's the point, ubisoft releases severely buggy games to justify games as a service (live service) so they can then also sneak more mtx into there games they did it with valhalla they added xp boosters and some artificial grind after launch.

  • irata2009 Irata (@irata2009) reported

    @Dusty_Monk Remember that thing awhile back about Ubisoft telling investors that they will focus more on free-to-play and live service games, and less triple-a games, and then they walked it back some after the backlash? Well, um, it seems they didn’t walk it back far enough.

  • Charliedotrose Charlie Dot Rose (@Charliedotrose) reported

    @Ubisoft is refusing to give us the Rainbow Six and Splinter Cell game we want because they can’t turn them into live service games.

  • AlexBlakeley00 Alex 🇬🇧🇨🇵 (@AlexBlakeley00) reported

    @Ringer_53 Yeah man, I'm not paying fifty quid for another ubisoft game that will crash twice a day

  • __meh_hem__ Meh (@__meh_hem__) reported

    @sandiano8 @JeffGrubb After fixing many of SoT's problems with performance and lack of content, only then did they go fully into conceptualization for Everwild As for announcing a game way too early into development, sadly, many companies do this Sony, Square, Ubisoft, CDPR, MS, Bethesda,..... 2/2

  • MrElectricNick Nick (@MrElectricNick) reported

    So we all agree that turning Rocksmith into a subscription service is a ******* horrible move, yes? Great job Ubisoft. You tainted your last pure IP.

  • RosyRange Larita (@RosyRange) reported

    @electomagneticJ @JimSterling could you please explain me whats the problem with ubisoft? im kinda lost!!

  • BatboyEXE BatboyEXE (@BatboyEXE) reported

    @OnTheDownLoTho Wow, even the walk cycles of the people WORKING at Ubisoft glitch up. This explains alot about Assassins Creed.

  • jcpillar1990 Joshua Cochrane (@jcpillar1990) reported

    @Ubisoft Why am I having input issues on ps4?

  • SHAUNIsGone ItsFitchee (@SHAUNIsGone) reported

    @UbisoftSupport @TwitchSupport Ubisoft stuff not working? SURPRISE

  • FunRageDie MoldyNugget カビの生えたナゲット (@FunRageDie) reported

    @ZhugeEX I'm kind of wondering how much live service and mtx ubisoft will shove into that avatar game .

  • _AlexBryson Alex Bryson (@_AlexBryson) reported

    A viable option for songs and tabs. I’ve always felt that UG and similar apps don’t quite help me as much as they should. If Ubisoft can turn the game into a good tab service, I will enjoy the hell out of it.

  • FunRageDie MoldyNugget カビの生えたナゲット (@FunRageDie) reported

    @IGN Nothing tbh , because I assume all the games they shown what weren't old games will have mtx shoved into them and be buggy at release to push the live service, man I wish ubisoft would get its frap together alrdy the rate its going its gonna be the new EA

  • PundrikDixit Pundrikaksh Dixit (@PundrikDixit) reported

    @FarCrygame @quiethandfilms The facial animations are not at all good,ubisoft,i think you should actually dedicate more time towards improving this, take your time, even if you delay it,it would not at all be a problem. But please ubisoft fix these graphics make them look as good as the first trailer

  • shraydi_r6 Shraydi (@shraydi_r6) reported

    I cannot get online all three of my account says Ubisoft service is currently unavailable and I’ve restarted my computer and shut it down multiple times and still haven’t fixed someone help

  • LiterallyPolio LiterallyPolio (@LiterallyPolio) reported

    @nanomom0 @DRKN_OFFICIAL She groomed me in a discord call Ubisoft please fix this

  • STAS1S_OW STAS1S (@STAS1S_OW) reported

    Doesn’t surprise me that nothing was said about Hyper Scape during Ubisoft Forward. Actions have always spoken louder than words, and their actions state one thing very clear: they wanna forget Hyper ever existed, and they’re not working on it anymore.

  • IWantCider Cider (🍑 this peach looks like a butt) (@IWantCider) reported

    @TSM_Daeda Wonder what will happen first ubisoft fixing the list of problems with seige or @shbzz getting a gf.

  • WillSJ_Engineer Will Scott-Jackson (@WillSJ_Engineer) reported

    @Ubisoft @rocksmithplus Yeah, I was put off by "subscription service". And no mention of support for extended range instruments?

  • wesmoen Wesley van Harskamp (@wesmoen) reported

    OMG! I just saw the trailer of the new Mario And Rabbids games. Rabbid Luma is horrible and great at the same time. But it's Ubisoft.... They didn't improve their structural issues, so no money to them!

  • marineboy95 HauntedGamer95 (@marineboy95) reported

    @UbisoftSupport Fix your god damn current games before you release more it's a god damn joke I almost feel bad for supporting Ubisoft games

  • Garu8022 Garu802 (@Garu8022) reported

    I know that Ubisoft is trying to attract a new audience with its new games. But not that Rayman is Ubisoft's mascot? Crash returned, Sackboy returned, Alex kid returned. Why not rayman?? Or is it that Ubisot has only Rayman as its adornment?