Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (61%)
• Online Play (22%)
• Glitches (13%)
• Matchmaking (3%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Milan	Online Play	1 hour ago
Teresina	Sign in	2 hours ago
Mejorada del Campo	Sign in	2 hours ago
Rennes	Glitches	2 hours ago
Champigny-sur-Marne	Sign in	2 hours ago
Villeurbanne	Sign in	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reported 4 minutes ago

  Absolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.

• 
  urlocalxeno (@urlocalxeno) reported 5 minutes ago

  @JimSplib @Ubisoft ye how to fix this ****

• 
  Exhumed (@3xhumed) reported 5 minutes ago

  @happy__mathias @GhostRecon I was just on the Steam forum, and sure enough, there were countless comments about it again. The cpu (e-cores) issue hasn't been fixed. Unbelievable. @Ubisoft

• 
  Kismet13 (@kismet_kismet13) reported 5 minutes ago

  @YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.

• 
  Steven (@StevenWallaby) reported 10 minutes ago

  Regarding Cyberpunk I think it says a whole lot that even at launch my disappointment at how broken the game was was countered by it still being so far beyond what the likes of Bethesda, Ubisoft etc were putting out. Bugs and all the game was just so compelling

• 
  Dark Protagonist 🎮 (@ShanTofique) reported 11 minutes ago

  @GhostRecon Wildlands crashes on lanuching from Ubisoft store after recent update Fix that plz

• 
  madcul (@madculR6) reported 12 minutes ago

  @Ubisoft fix siege asap not trying to wait 500 million years to watch a BO1 please bro fix the frames, audio bugs, mouse bugs, input delay bugs, POLISH UR GAME PLEASE MAN.

• 
  SilverBoarMedia (@AbcAbc347433) reported 13 minutes ago

  @TheHiddenOneAC It's not just ubisoft that suffers from this problem as well by the way, pretty much every RPG has felt early access and rushed if you're not a fanboi. Yes 'even' Cyberpunk 2077 and BG3 still has these problems.

• 
  Mike Tolosa (@mike_tolosa) reported 14 minutes ago

  @baked__bunny "Don't be mad guys, it's: 1. A price increase, just like any other! 2. A release delay, happens all the time in the industry! 3. Day 1 DLC/Locked content, like your favourite companies such as Ubisoft or EA! These guys will follow through any issue and brush it off like nothing

• 
  Seal Examines Games (@TheTrueSealYT) reported 24 minutes ago

  @Rayan192847 Yup. I think the achievement thing is mostly a Ubisoft Connect problem but the playtime one pissed me off real hard.

• 
  VEVOZERO7 (@VEVOZERO7) reported 24 minutes ago

  So I played the new Division game, The Division Resurgence. I liked it with some issues but I dealt with it, except I can't deal with one: UBISOFT, WHY ******** IS SUPPRESSION NOT A THING? FIX THE GOD DAMN ISSUE. MAKE LMG'S ACTUALLY USEFUL.

• 
  yukino (@ilymarin777) reported 24 minutes ago

  @Ubisoft atleast make it ******* playable and not crash on startup

• 
  Cliff (@xDarkWiffster) reported 25 minutes ago

  @XBOXWire @XBOX Ubisoft still hasn’t fixed wildlands. Start up the game first the first time. It’s fine, but after you close it out. And then reopen it. It’ll never load..you gotta disconnect your device from the internet to resume playing

• 
  Hector Sorto (@SortoCaballero) reported 27 minutes ago

  @Atalbur_design @BlizzardCS i have the same issue, include i don't know how because i use authenticator and only got 3 mails, mi rockstar and ubisoft too

• 
  Neoh 💿 (@neohnerdin) reported 29 minutes ago

  @BraidzMCau @Brooks_exe @DirtDisrespect Then maybe Ubisoft should stop releasing AC games every year. That’s their problem not rockstars. Give the devs time to cook.

• 
  K1raR6 (@K1raR6) reported 29 minutes ago

  @Infamous33_3 @ncjack_ @Ubisoft I think its just a user error

• 
  KritiqalPerson (@KritiqalPerson) reported 32 minutes ago

  @GhostRecon When are you gonna fix the Fallen Ghosts DLC? Achievements not unlocking VIP Extractions enemy spawns are bugged @Ubisoft @UbisoftSupport

• 
  jmar (@j0_mart1) reported 34 minutes ago

  @Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport

• 
  Dan | Dan_The_Noob (@DanTheNoob) reported 36 minutes ago

  @Ubisoft this just gives an error and asks for a cd key

• 
  IV (@iv_sal1) reported 36 minutes ago

  @casey_Payne23 @Ubisoft @assassinscreed They wanted to disconnect the games so that you could buy any game without having to play the previous ones to understand the story. It is essential to play AC1 to AC3 in order to fully understand the story but the rest you can just play in any order.

• 
  Savage_Life6 (@Savage_Life6TTV) reported 39 minutes ago

  @Anihilus2 @nuhre_ I don’t **** with Ubisoft after disrespecting the Japanese culture like they did so I get that but come on pricing problems just for gta 6 when all these company’s have been doing it forever that’s insane to me lmao

• 
  Jorge perez (@Jorge_305) reported 40 minutes ago

  @xmuratbolukbasi @lowkeytarn1shed @Ubisoft You shouldnt have to do anything for a product you bough is on the devs to fix their game.

• 
  Neil Cloonan (@NWCloonan) reported 42 minutes ago

  @VyniGives @Leon_1588 Nobody complained when that happened because it only became an issue 3 years ago, after Ubisoft shut down The Crew and deactivated everyone's licenses. This is where people began realizing it was a problem. It was not foreseen in the past.

• 
  BigCheese (@BigCheese309) reported 44 minutes ago

  They be talking about GTAVI like it’s being made by EA or Ubisoft and Is gonna be just some live service bullshit

• 
  articfoxzz (@articfoxzzzzzz) reported 45 minutes ago

  @Ubisoft actually die idk how you managed to break a game that came out in 2017 and then have the nerve to say oops teehee not gonna fix tho actually kys

• 
  Dimi (@dimitrishadow) reported 48 minutes ago

  @GleamingFox @assassinscreed Resynced will be amazing in two or three years when modders remove the slop extras, fix the render issues, unreplace models, and steady the bugs that Ubisoft is notorious for never fixing.

• 
  DGAMER (@d_Gamemaster) reported 50 minutes ago

  @Doctor_Cupcakes How did some of the devs behind Rayman 4 react to being shifted to other projects like Horsez? What were the difficulties of working with the Jade engine? Were there any Ubisoft executives that specifically had major issues with the project?

• 
  Hijinks (@Hijinksss) reported 56 minutes ago

  @PaulTassi I dropped it after Ubisoft told them to both: wrap it up and also somehow greenlit like 4 extra seasons. Was the dumbest thing. Almost 18 months of no content for them to come back and be like “no we’re still continuing it.” Just done with live service looters in general.

• 
  JerBer (@JerBer11B) reported 57 minutes ago

  @GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.

• 
  Badger (@whiterat58) reported 59 minutes ago

  @jamalnassersaid Yes the only problem is a game breaking bug that many are suffering! Once you leave there you can’t travel back without desynchronisation! I need to go back to do a number of things and the bug prevents it. It’s been widely reported but totally ignored by Ubisoft