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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Isitrelyhimdad
(@Isitrelyhimdad1) reported
@UbisoftSupport Currently myself and all my friends trying to log on to ubisoft connect can no longer log in. I logged out to log in again to see if it was just them but now it’s on your side. Can you tweet out and let everyone know there are log in issues
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Jason
(@TheOnlyDJ4y) reported
@eatsmokes @PlayOverwatch I mean.... Them doing wrong isn't the real problem, them fckn the game is. Same with Ubisoft and rainbow six. And the funniest part is that most ppl I know hate both games nowadays and still play them, no matter how ****** they got or how fckd up the devs are.
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ɱօղ૨օse
(@monrosemeadows) reported
@Ubisoft For God's sake fix online match making for public lobbies in #WatchDogsLegion. I ain't got hours to waste waiting for one nub to join... Only to repeat said process for 2 others..
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ryn; make some noise
(@cuttleboned) reported
the problems in the game industry aren't a few select studios. this is an ongoing cycle of abuse that gets washed over every time it happens after time sweeps it under the rug. we hear about the abuse at riot, the abuse at ubisoft, and now the abuse in activision blizzard - but
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Hendra
(@Hendrahenz) reported
@growtopiagame @Ubisoft why u didnt care about server issue?
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Petr
(@Petr91956104) reported
@Ubisoft @UbisoftConnect @assassinscreed still can´t get the reward (i had in helix store) , but in www or app can´t redeem, many people on internet have same issue, please fix it. hh
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VoidSquirrel
(@squirrel_void) reported
@Adonna55 @Zlanier21 @Ghostcrawler The sad part is.. Have rit changed for the better since they had the same issues? Ubisoft employees have come out and said it have not changed thst much in their company..
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Notz
(@NotzR6) reported
Fix your ******* gam @Ubisoft my controller turned off so I had to restart I get back and my game crashes. smh. @Rainbow6Game
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gary duddell
(@GDuddell) reported
@MrboomstickXL @Activision @Blizzard_Ent Was really looking forward to some releases but will also not be giving any money to this organisation until we here from within significant change has occoured. The problem is do I add Ubisoft, insomniac, Gearbox & then individual games like dying light 2, Jedi fallen order also
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Sam Cook
(@The_21st_Doctor) reported
@FailusMaximus @assassinscreed @Ubisoft Yes, I'd done everything. It was a glitch that supply chests only gave silver if you'd started the mastery challenges. The patch has fixed it. Settlement now Level 6.
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Madame Hardy
(@mme_hardy) reported
Ex-Cosby Room guy: " I am here to tell you that this is not just a Ubisoft or a Riot or a Blizzard problem. It is you. It’s me. It is all of us as an industry." (not linking) When you think about it, aren't we *all* there in the Cosby Room? Not just me and my friends?
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Flex
(@Flex41706120) reported
@Ubisoft please fix uno it crashes on start
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𝐙
(@SpaceBoricua) reported
@R4z0rv2 People like Jim Sterling have been talking about the issues with these big companies for years. I hope people actually stop supporting these ****** companies for good. How can people play anything Activision, EA, Ubisoft?
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Grayson henderson
(@Link_brothers) reported
@ShadowsIllusion @assassinscreed @ubisoft plz fix this
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Petr
(@Petr91956104) reported
@Ubisoft @UbisoftConnect @assassinscreed still can´t get the reward (i had in helix store) , but in www or app can´t redeem, many people on internet have same issue, please fix it.
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Rahul
(@rr27680) reported
@UbisoftSupport After getting the latest #Valhalla patch yesterday the infinite loading screen problem still seem to exist. None of the game-breaking bugs or errors seem to have been fixed. Team #Ubisoft has made a big mess out of #AssassinsCreedVallhalla
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benjamin
(@benjami49734369) reported
@Ubisoft bro second time today banned because audio glitch I’m done playing the game i see why people are uninstalling cause ur game **** so fix it
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Paul Neal
(@PaulNeal123) reported
@Felipe_Amoreira @yoboyRoyGaming @Ubisoft It isn't their problem because it's not a problem they can fix. They have said theyre gonna try make it fair between link and controller, but Sony and ms won't let them detect XIM so they can't do anything to remove them.
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CroíTheWolf
(@CroiTheWolf) reported
@WingletWolf @ErinNorthStar I'm part of the R6 community and I can agree with this. R6S is an extremely fun game but if it wasn't for Ubisoft breaking everything when they go to fix shite, and ps4 players using keyboard and mouse just ruined it for me.
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KriszF1
(@f1_krisz) reported
@Ubisoft me angy, plis fix
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Petr
(@Petr91956104) reported
@Ubisoft @UbisoftConnect @assassinscreed still can´t get the reward (i had in helix store) , but in www or app can´t redeem, many people on internet have same issue, please fix it. h
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Petr
(@Petr91956104) reported
@Ubisoft @UbisoftConnect @assassinscreed still can´t get the reward (i had in helix store) , but in www or app can´t redeem, many people on internet have same issue, please fix it. hhhhhhh
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Petr
(@Petr91956104) reported
@Ubisoft @UbisoftConnect @assassinscreed still can´t get the reward (i had in helix store) , but in www or app can´t redeem, many people on internet have same issue, please fix it. hhh
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CxvicsTTV
(@CxvicsT) reported
@Ubisoft We know you’re trying to erase Hyper Scape… Just tell us why your not continuing. 3 months after the release, you guys made the promise to fix the game. Yet… you didn’t. Are you guys gonna do anything or not, just tell the community at this point
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RealBertSaenz
(@RealBertSaenz) reported
@Nayib_Cardenas You also said “xbox games are way more affordable” and for some reason brought up XGP which has nothing to do with Ubisoft pricing or is it on the service. Ubisoft software is identical in pricing. You’re now changing your narrative which is hilarious.
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mick
(@mick41465662) reported
@Rainbow6Game since jul 21st my game wont start from steam, ubisoft connect, my @NVIDIAGeForce expierence or my homescreen do you know what might be the issue. i have updated my GPU drivers ut that doesnt work and deleting and then downloading the game also doesnt work.
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Adversarial Andes Mints
(@ethan_wolcott98) reported
It's getting harder and harder to defend Ubisoft when their title updates cause more problems than they fix. Or even bigger problems. They fixed a side mission in Valhalla, but I'm now unable to even save my game without corrupting all of my game files. I'm pissed.
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Ali
(@TheGameFlix_) reported
Anyone that still plays games from either Ubisoft or Activision are directly funding the people that are allowing this to happen. The executives don’t give a **** about these problems, they care about money. People need to wake up and stop supporting these companies.
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Swag A6
(@A6Swag) reported
@Ubisoft @primegaming Y’all need to fix your game my game crashed 2 times in 1 ranked game and I lost 65 Elo after we won the dam match trash game this is the reason y people are quitting
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AJ
(@dreamfall71) reported
@soulzie17 Ah **** i forgot about that but that was indeed a stand out moment. I will say Ubisoft need to make an original engine that isn't so damn buggy, had legion crash so many times on ps4 not to mention those frame rate issues