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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Soacha Sign in 20 hours ago
Nice Sign in 1 day ago
Brasília Sign in 2 days ago
Fort Plain Online Play 4 days ago
Greater Noida Game Crash 5 days ago
Chaingy Glitches 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MisfitOneFour
    Misfit (@MisfitOneFour) reported

    @Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.

  • Damac1214
    mac (@Damac1214) reported

    @Unbound4ss4ssin I played Unity on release and did not like it. I don’t know if I was just tiring of the Ubisoft formula or what but I didn’t like the lean into the RPG mechanics or the story, and I don’t remember being alone. The glitches were bad, but pretending it was the whole issue is silly.

  • SamuelArtMain
    Hello, I'm Samuel (@SamuelArtMain) reported

    @RinoTheBouncer Disagree, given how you worded it. The problem is the publishers, not the developers. I wouldn't feel comfortable pirating in a broader sense, but you can bet your *** I'm playing The Crew whether or not Ubisoft feels inclined to give me permission.

  • paboisded
    pabo otacon okarun dos santos (@paboisded) reported

    @RohanKarMooN i would love to Ubisoft fix the compatibility from those older assassin's creed on win 11 **** i just want to play ACU

  • Drax_Solution
    Drax Solutions (@Drax_Solution) reported

    @Souls_Black09 @UbisoftSupport Hello send a dm 📥 I help you fix your Ubisoft account

  • juventinosochi
    Juventino (@juventinosochi) reported

    @imbratorX This is just another lying POS, when Unity was released it took ubisoft more than 1.5 years to make it work and it still was a mess - it was lagging, had non stop fps drops here and there, had laggy movements, broken parkour etc. nowadays idiots like this are lying for no reason

  • imbratorX
    BRATOR (@imbratorX) reported

    @JarlOfRivia @Ubisoft @UbisoftCanada So you want a sequel? Like Watch Dogs 4? Tbh I'd rather have the original again and fix the narrative

  • Nuave7
    nuave (@Nuave7) reported

    Ubisoft **** talking Steam is so funny. Because this isn't a common problem with Steam games AT ALL. It's only a problem with Ubisoft games because they force their own 3rd Party Launcher that fails to launch half the time.

  • Rainbow6Mobile
    Rainbow Six Mobile (@Rainbow6Mobile) reported

    @Xmrt903bjk This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

  • benKompeter
    Kompeter (@benKompeter) reported

    @lichqueenie @UbisoftSupport @Steam I tried to play Far Cry 3 but it kept crashing constantly. Ubisoft launcher was the issue and best way to fix it was pirating it because it avoids ubi launcher lol

  • FrancoLugo42
    Lugo (@FrancoLugo42) reported

    @Ubisoft @UbisoftSupport can y'all fix the game cheat for siege on the steam deck. It would be nice to play online if the game cheat wasn't in the way.

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • MysterD
    D. (@MysterD) reported

    @brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.

  • Ramattra___
    𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported

    @InsiderGamingIG XDefiant was a great game that Ubisoft shut down too quickly. The game's “issues” weren’t insurmountable. Ubisoft could have waited until S3/4 before making such a final decision. Stop everything before even the end of S2 and the most anticipated S3 was a stupid move.

  • Otoshin0
    volcano burrito (@Otoshin0) reported

    Someone keeps trying to login to my Ubisoft account im tired

  • iii_illlll64363
    IIIIIIIIIlllllllIII (@iii_illlll64363) reported

    @Ubisoft Fix berserker I frames,they are godawful

  • Rooster832
    Rooster83 (@Rooster832) reported

    @Meio_Szetszuna Steam checks ownership before launching (unless offline mode is enabled). Which is what I use in my laptop and have no issues with DRM. I've even played Ubisoft games offline with no issue with Steam in offline mode.

  • NateOrb
    Nathan (@NateOrb) reported

    this gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side

  • N0Sign0fSanity
    Johnny (@N0Sign0fSanity) reported

    @RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!

  • vgfytschool
    VGFightschoolYT (@vgfytschool) reported

    @NirvanaSparkle @itzTizzleYT Its usually game dependent. Crazy as it sounds, Ubisoft games have a ton of accessibility features on PC. Problem is their drm and account system.

  • pointlighter
    Pointlighter (@pointlighter) reported

    @ExoSmack @glorpinity It had lukewarm reviews (always online with no SP just 2 years after SimCity + tech issues + difficulty) and didnt sell well (uPlay + $60 price tag)

  • 2Wireg
    Dark ties Yakuza (@2Wireg) reported

    @AdamReid1593771 @DestinLegarie Are you retarded? They added ubisoft plus games to the service thats 7.99 a month fortnite crew 11.99 a month thats 21 dollars in extra service for 3 bucks over the old price weather you use them or not doesnt matter but you are flat out lying because you are retarded

  • sturdyatlas
    Enes (@sturdyatlas) reported

    Almost a year later, I still can’t make any purchases and I’m getting the same error. They still haven’t fixed or solved the issue. Incredible. @Ubisoft @UbisoftSupport @UbisoftTR

  • BrandonLynMay
    Brandon May (@BrandonLynMay) reported

    What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

  • GatorceriVT
    Ceri Lokison 🐊🥚 {1.0 Debut} (@GatorceriVT) reported

    Hey, @UbisoftSupport and @Ubisoft I feel like this is illegal and can be considered invasion of privacy so you may want to fix this. On top of this, you don’t know if I am in the state I last logged in or not because I’m not. I’m laughing at the fact that you all have me registered in a state I played in a tournament at the last time I logged on so this shows your way of thinking is flawed and is an invasion of privacy.

  • HermanKrue10077
    Herman G. Krueger (@HermanKrue10077) reported

    @UbisoftSupport @Steam Bro, is this a late April fool? You have perhaps one of the shittiest launchers ever made in pc history. Every ******* time I open Uplay I have to resyinc some **** or login again. Just do yourself a favour, close that Cloaca Maxima and bring your games on Steam already.

  • KilliK69
    KilliK (@KilliK69) reported

    @RetroRebellion @thaJenks_ SOT is a good game, that is why it also sold so well on PS. Ubisoft games dint sell well because they tried the time exclusivity for their own store with their own subscription service, and it didnt work out. They finally changed their policy at the end of last year.

  • xLootyPiex
    Misa Sins (@xLootyPiex) reported

    @TheDivisionGame But why fix the prototype from caches it's a super low chance and only 2 proto cores not even proto gear or guns..... Like why are you guys crying I don't understand @Ubisoft

  • elmasheavier89
    Elmasheavier89 (@elmasheavier89) reported

    @The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???

  • stevew1188
    steven wenzel (@stevew1188) reported

    @Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???