Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/20/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (68%)

    Sign in (68%)

  2. Online Play (16%)

    Online Play (16%)

  3. Glitches (8%)

    Glitches (8%)

  4. Game Crash (7%)

    Game Crash (7%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceDomèvre-sur-Durbion Game Crash
BrazilAracaju Sign in
United StatesThe Colony Sign in
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Bon313S Agoge_tv (@Bon313S) reported

    @KidSkys Bruh I’ve died so many times to bullshit like this. Ubisoft needs to fix this ****.

  • ttbot22 Traffic Cone (@ttbot22) reported

    @HenrichR6 @Rainbow6Game I mean I agree with Ubisoft here. To be honest name a better tactical shooter... The only bad thing is how horribly broken it is.

  • ProperGoodGames Joey (@ProperGoodGames) reported

    @Taser9001 I think they wanna make the last one hype so I think we are getting a double character maybe? My choices would either be Crash/Spyro Or Rayman/The Rabbids Crash and Spyro, huge gaming Icons. Lots of potential for movesets. Rayman, Ubisoft collabs and the Wii U trophy they used

  • Pludioo Pludioo (@Pludioo) reported

    @ItzUnionJack @Rainbow6Game "Us developers at Ubisoft take these things very seriously. We have heard you and the communities concerns. So we have decided to add a new secret HUD. Hope this solves your problem."

  • FuriosoXXXX Furioso (@FuriosoXXXX) reported

    @manpreetkailon Ubisoft is the worst in cloud-gaming. Assassin's creed Valhalla is super buggy and they have no fix

  • Alle348 Alle348 (@Alle348) reported

    @GenStadia Glad to hear that. At least, the FoV problem should be fixable if Ubisoft wants it. As it is now, they are probably treating the Stadia version as the console one wich also doesn't have this option. Anyways, we'll see what they decide to do.

  • tannerkantspell Tanner (@tannerkantspell) reported

    @Ubisoft @UbisoftSupport how do u make a game then forget about it fix it when u put a patch out make it fix everything not just some things ur the most lazy dev team ever ur worse then Activision fix the hit reg fix the no sound bugs not just the vault of which isn’t patched.

  • R6Malawi Malawi (@R6Malawi) reported

    i’m having this bug where people are shooting back? ubisoft please fix this issue asap

  • remistriss Remi Brewer (@remistriss) reported

    @UbisoftSupport Is this about that “a Ubisoft service is currently unavailable” thing cause I can’t play any game or even sign in and it’s been forever.

  • Ninja_Crash Crash 🌈 (@Ninja_Crash) reported

    @Spam_ity Wait, the only problem you just said is that the game is too expensive... thats it! If it was 20 bucks it'd be fine. Also, do you really believe those 2 things are equally bad? Nintendo making a product more expensive than it should be vs. Ubisoft poetexting abusers?

  • Skies_Rose_ Skies (@Skies_Rose_) reported

    For the love of Christ can Ubisoft fix the damn barricade glitch

  • BshTren Tren bsh (@BshTren) reported

    @Ubisoft u wanna fix the barracade glitch and ur sound bug because it’s Been a thing for a month now n won’t fix it

  • MrMookdog MrMookdog (@MrMookdog) reported

    @UbisoftSupport Any chance u can get with @NVIDIAGFN and tell them to fix the problems with ubisoft connect asking for activation codes on alot of games. We as the consumer they dont seem to listen to us

  • khfan1989 Thomas P. Nordstrom #BlackLivesMatter (@khfan1989) reported

    of the game I have not seen the film. This game is actually a very fun licensed game that has great animations. It was this and Lego Star Wars on GBA for my Star Wars fix. I still have the game to this day. Too bad Ubisoft is a very crappy company now.

  • brendangetzell O. Don Piano 🎹 (@brendangetzell) reported

    @SBNation @brewhoop ubisoft glitch eyes right there

  • Sierra_Ramsey13 Sierra Ramsey (@Sierra_Ramsey13) reported

    For the love of all things, Ubisoft, don’t give me another broken update with free content for Valhalla. Give me NG+ so I can actually play the main story of the game without it crashing every 15 minutes and have the audio match the lip movements.

  • PhizZ_R6 PhizZ | ODSY ❁ (@PhizZ_R6) reported

    This game is so ******* bad. I have always enjoyed siege no matter what, even when it has problems, but right now I legit can’t hardly stand playing. I only play for practice and it’s literally MISERABLE playing this game rn. Every ******* map is ODSY vs Ubisoft vs Opponent.

  • blackadder21 Mr Keiron Doran (@blackadder21) reported

    @UbisoftSupport Hi ubisoft I have a issue with completing the order on assassin's creed valhalla I can not get the last clue to the father even tho I have killed all of the 44 members can you please help me.

  • RushMyPancake Pancake (@RushMyPancake) reported

    @Ubisoft This game is so broken.

  • Kakoiw Raphael Olive (@Kakoiw) reported

    @Ubisoft @NarcolepticNugg @KingGeorge Nahhh.. wont buy any game or any r6 credits until you fix your anticheat...

  • _FoS_G Anjrue (@_FoS_G) reported

    @aldochairez2 @Tommey @Activision Tracking the person doing the DDOS is expensive. Ubisoft solution when it was happening to r6 would be the best route, find the source website, serve a lawful notice of intent to sue.

  • chonk53537377 chonk (@chonk53537377) reported

    @Ubisoft “there was a problem authenticating the ownership of this product” WHAT ******** ITS LITERALLY IN MY STEAM LIBRARY I BOUGHT THIS **** 4 YEARS AGO AND GOT A NEW LAPTOP TRYING TO BRING IT OVER TO THE NEW DEVICE AND YOUR ****** COMPANY WONT LET ME. ****. YOU.

  • RushMyPancake Pancake (@RushMyPancake) reported

    @monopoly @ubisoft fix your damn game. hours wasted because the **** broke. smh

  • ttbot22 Traffic Cone (@ttbot22) reported

    @AmirAbdallah20 @Rainbow6Game Then just stop playing. It's an issue only Sony and Microsoft can solve. Ubisoft has no way of solving this.

  • Karan6569 karan (@Karan6569) reported

    @ChristopherMag_ @Rainbow6Game Ubisoft made over 1 billion dollar on this game and can’t fix the server problem, feels like they aren’t doing **** with our money

  • jarethgk Jeremy Mone (@jarethgk) reported

    @GoogleStadia @SteamedHaams There should be a way to pay for games claimed or subscribed to as part of a service like Ubisoft+. I mean realistically this means you have customers trying to give you money. I hope efforts can be made to allow this to work so we can give you the money.

  • lilmommaprods lilmommaprods (@lilmommaprods) reported

    Wonder whatever happened to that battle royale thing Ubisoft made that they flat out did not know how to advertise- Hyper Scape? Anyone play that? It was weird because the devs went to the trouble to give it arena shooter level tick rates, and they did not advertise that at all.

  • Koolaar_ God Koolaar (@Koolaar_) reported

    ubisoft fix your game mouse bug

  • chonk53537377 chonk (@chonk53537377) reported

    @Ubisoft why ******** do I have to log in to Ubisoft to play South Park on Steam? Your ****** service is down and because of that I can’t play a game that I paid for and installed to my computer. Why ******** do you want your nose in my ****? You are a **** company

  • SmileItsJerome Jerome (@SmileItsJerome) reported

    Is no one at @UbisoftSupport @Ubisoft willing to help me with a @GhostRecon glitch?