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Ubisoft Connect

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Service-wide status: Ubisoft Connect

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

Ubisoft Connect signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 52% Sign in (52%)
  • 23% Online Play (23%)
  • 19% Glitches (19%)
  • 4% Matchmaking (4%)
  • 2% Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Paris Matchmaking 2 days ago
Limoux Online Play 7 days ago
San Luis Sign in 10 days ago
Guadalajara Sign in 11 days ago
Abbeville Glitches 14 days ago
Noisy-le-Grand Online Play 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @noheroesleft @Jwave630 @Vara_Dark The misconception here is that the big publishers are the only ones publishing games. EA, Microsoft (which gobbled up two of the big publishers), Sony, Nintendo, Square Enix, Capcom, Namco, Ubisoft, Konami, Sega, Tencent, Take-Two. That's all the big ones right there. Beyond that there is a legion of smaller publishers and indies who self publish: Warner Brothers (some might consider them big simply because of hte parent company), CDPR, Epic Games, Devolver Digital, Focu, Paradox, Koch Media (which I imagine is one of your big 5), Aksys, Amazon Games (which is currently publishing tomb raider), Apple, Arc Sys Works, Cave, Gameloft, Gamefreak, Kepler Interactive (which they've been putting out some winners of late), Tecmo Koei, Natsume, NIS, Netflix, and Valve (this one will cause people to scratch their heads since they are a store front, but don't act as a publisher beyond their own games). The games industry is incredibly volatile. Just microsoft's acquisitions alone of Zenimax and ATVI upset that balance pretty hard, now you're seeing Kepler, devolover, and a few other small time publisher filling the void. (basically making the acquisitions beyond IP pretty pointless, bad buys imho). If you look deep enough the Chinese are a bigger problem than BlackRock and Vanguard. I'm not gonna lie here and say they aren't a problem. They are. However they spend most of their time trading these companies like baseball cards and even then have very little control over such a chaotic industry. It's when you get heads of development listening to dip shits like Sweet Baby Inc is when you start to see problems surface and brand integrity degrade.

  • cjBloodwyn
    cjBloodwyn (@cjBloodwyn) reported

    @casey_Payne23 Some Disney/marvel/star wars work. Rockstar and Take 2 seems to be ok. Only ones I have had trouble with really is Ubisoft, Sega and Square Enix.

  • cp12321
    cp (@cp12321) reported

    @Ubisoft FIX YOUR **** YOU TROGLODYTES

  • edkun197
    Ed (@edkun197) reported

    @fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.

  • Nicky2timesx
    Nick (@Nicky2timesx) reported

    Hey @Ubisoft @Rainbow6Game two games in a row,invalid files error in round 3 or 4 of ranked. Files have been verified too.

  • O4OUR
    O4OUR (@O4OUR) reported

    @Ubisoft You fix the Heroes 3 thing yet?

  • GloriousEggroll
    GloriousEggroll (@GloriousEggroll) reported

    @ForHonorGame @Ubisoft really? The game is 10 years old guys give me a break. Plenty of other online competitive games using anti-cheat that work perfectly well on linux. Sounds to me like a developer skill problem, not a linux problem.

  • veronlyjt
    phantom. (@veronlyjt) reported

    Ubisoft genuinely fix your ******* servers I can’t play this **** no more

  • TH3KiNGKiD
    KiNGKiD (@TH3KiNGKiD) reported

    @Rainbow6Game is there a reason I can’t load into a game these queue times are insane what’s going on Ubisoft? Fix your servers

  • Pirat_Nation
    Pirat_Nation 🔴 (@Pirat_Nation) reported

    Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”

  • GlitchTwitched2
    Glitch (@GlitchTwitched2) reported

    So my take on this is Im personally not gonna bend a knee to everything they do I respect the devs and the ppl who are truly passionate behind some of Ubisofts IP’s I will always be extremely cautious around Ubisoft and their bullshit And im not a problem for doing that

  • 1MinuteWonderin
    oneminutewonder (@1MinuteWonderin) reported

    @ErikWeldon45 @lulludovico They're ******* gamers over by charging $100 for some sloppy **** Ubisoft would make. Also pro marketing tip: If you can't even fix **** for a showcase then odds are your end product isn't going to be good either.

  • RedRidingHood10
    Jennifer Denny (@RedRidingHood10) reported

    @Ubisoft @gamescom Bro fix the sound issues in *** 2.

  • jeanmaillard76
    jean (@jeanmaillard76) reported

    @IGN now that they are independant they can make a title like that? what was the issue when they were with ubisoft?

  • GF_Australia
    Beeline Discovery (@GF_Australia) reported

    @axrxrxr100 @RockstarGames Your not the only one who thinks this. It's an OK game that may attract buyers at $50 if they could fix that frame rate. Rockstar didn't need to fire all their talent. They may as well have openly outsourced it to Ubisoft as a GTA V remaster with more gimmicks and less edge.

  • NekoGwyndolin
    NekoGwyndolin (@NekoGwyndolin) reported

    @Bayun_The_Cat @HighDrownedGodX @transcalamitas Dear lord dude, you're acting like FromSoft is about to fall off and become Ubisoft. They added some content to the new version of the game, but they didn't want to make that content exclusive to one console. They are selling it for $5 and it's a one time thing, there is no issue

  • ProtheanTexan
    TheSkepticalProthean (@ProtheanTexan) reported

    Massive is doing the best they can with this game despite all the shapeshifter nonsense that Ubisoft is doing. Yet, these gamertards who are complaining on this thread do not understand the time that it takes to fix said problems. Instead of waiting patiently, they rather ***** and moan on how it’s the Dev team fault and not their computer system messing up when it overheats that day.

  • ricci_nov
    Ricci Research (@ricci_nov) reported

    @Pirat_Nation EAC ships Linux support out of the box — Ubisoft is turning off a working feature and billing it as "player safety." The actual calculus: kernel-level visibility on Proton is thinner, and Steam Deck players are a rounding error not worth the support tickets. Say that part.

  • Freeeman_Gordon
    Al ex (@Freeeman_Gordon) reported

    @Dexerto "the inconvenience caused by this issue"!? This kind of behavior is just deeply rooted in corpo speak. Hey @Ubisoft let me spell it out for you: 'Please apologize, dear customer. We made a M-I-S-T-A-K-E."

  • KnightsF56749
    PulpyGamesStudio (@KnightsF56749) reported

    @gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.

  • Misterfan2000
    Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported

    @Ubisoft @RaymanGame Is this true or is it an error?

  • acetomato1
    Ace (@acetomato1) reported

    @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

  • grand_lumintu1
    FUN NEW GAMING (@grand_lumintu1) reported

    @M3LEE_LIVE many error login on ubisoft idk i play rsix sometimes get error not login like not sync

  • SaviorZZZZZZZ
    Savior 🙏 (@SaviorZZZZZZZ) reported

    was playing Far Cry 3 and ******* ubisoft had my game crash so I opened twitter and saw this bomba please man

  • ViiiRed
    Alex Mallory (@ViiiRed) reported

    @_Deez_Games I think my main issue, how weird it sounds, are the many pirouettes Geralt is doing in combat. Why is he constantly doing a 360 when attacking?? Combat was never great, hope it's at least a bit better in remastered. Also, all the Ubisoft style question marks on the map, not a fan

  • kds_burner3
    kds_burner3 (@kds_burner3) reported

    @Emberheartgames Ubisoft is clearly on the campaign to remake all of their IPs. The problem with the Heroes franchise is that it's not their original IP, so there is no wonder that they don't know who is it for and what made the series successful in the first place.

  • MaroModo
    Rather have hope then none at all (@MaroModo) reported

    Insane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.

  • MadhutchMike
    Mike : MadHutch (@MadhutchMike) reported

    @RainbowzZz9 @entergamenexus @TheDivisionGame 60fps with alot of graphical issues my dude And cant hit 4k what are you arguing about. Its ubisoft man guess thats answer enough

  • zahznq1
    amaeten (@zahznq1) reported

    @EggsNuh @KidayaG Also tired of this "market can crash and reset" that doesnt even make sense and it sounds like the worst fan fiction ever. this is real life u do realize that yeah? nothing would happen with gta 6 failling. ubisoft wont magically come out and release the best games ever lmfao

  • SEAGamethetic
    South East Asia Game Aesthetic (@SEAGamethetic) reported

    @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour

Ubisoft Connect detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (36 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (18 minutes)

What to do if Ubisoft Connect is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Ubisoft Connect; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works