Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 22: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (15%)
- Glitches (10%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Warsaw
|
Sign in | 6 hours ago |
 Lincoln
|
Online Play | 12 hours ago |
 North Port
|
Sign in | 14 hours ago |
 Paris
|
Glitches | 14 hours ago |
 Madrid
|
Sign in | 14 hours ago |
 Tübingen
|
Sign in | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ironmantr95 (@ironmantr95) reported@Big__TeeJ @DOC_DARK1985 $20-25 for ultimate with cod, keep ur promise of first party games day one, and have ubisoft/ea/fortnite each be $3-5 add ons. Problem solved. I bet less than 5% of people actually use all three of those services. Id argue ubisoft and ea are the ones that need to be on gamepass
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Exile (@LiteraryExile) reported@UbisoftSupport All Ubisoft services are down! Can't login to my account at all
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TheDiablix (@TheDiablix) reported@DarioColon1 @exocetr @EndymionYT No. That's literally just what occurred. Ubisoft claimed Shadows did well, all the while as soon as it's first month of sales was done they kicked selling everything into overdrive and got into legal trouble for lying to investors and loan companies over their quarterlies
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Cerberus (@cerberus_talon) reported@Galaxy_TV_ @Alka_FPS ubisoft stock going to crash when they hear galaxy_tv doesn’t forgive them
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16thHarmony (@16thHarmony) reported@William_G_ @Colteastwood Correct. Game Pass is going to eventually be turned into a Ubisoft Classics type service. In preparation for Project Helix which most developers will ONLY release their games on via Steam. No actual Xbox versions of games....thus no game pass prospects.
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45 (@Soulbi455) reported@UbisoftSupport My account was hacked over a week ago and now I’m being punished for it. I can't log in or create a new account. No codes are sent to my email and I’m hit with a lock message. This is unacceptable. Fix your security and stop blacklisting victims! #Ubisoft
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Zein El Abidine Mansour (@AbidineMan4400) reported@TheCrewGame False start 30. Seriously?? Ive been reading posts on the internet of people complaining about this since 2025, and the error is never fixed. This is exactly why I never buy sny ubisoft game. If it wasn’t on ps plus extra I wouldn’t even buy it.
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Vyse the Tetrisdork (@tetrisdork) reported@Stallion83 I think there might be some issues. I think, legally, none of the COD titles can be on xCloud without Ubisoft's approval as they own the cloud streaming rights. A result of the MS/Activision acquisition.
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Ulloitz (@OreOreDosta) reported@TheDivisionGame As always, Ubisoft is ignoring the community. Constant optimization issues, bugs, etc...
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George (@Waffles2Slick) reportedThe problem with Game Pass now is not just price. It’s identity. It tries to be too many things at once: giant catalog, day one drops, cloud service, online subs, perk bundles, it has EA Play as a tie in, as well as Ubisoft tie ins, its a rewards machine, and brand centerpiece.
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GameLogIQ (@GameLogIQ) reportedI’ve never seen people put so much value on old Ubisoft games that are typically on sale for as low as $4.99, a monthly subscription to Fortnite (which was also recently devalued by Epic), and tiered streaming quality of a Cloud gaming service platformed off of the necessary excess capacity the trillion $ corporation had to build anyway and used to be included for no up-charge. These are the same people that said having platform exclusives is criminal, anti-consumer, and a way to force people to buy HW and lock them in. But I guess these people are also part of the crew asking for Xbox to bring exclusives back. So that tracks.
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Lalith Saladi (@SaladiSriLalith) reported@Rainbow6Game is ubisoft back up or what, it says i cant login
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Pirat_Nation 🔴 (@Pirat_Nation) reportedAmazon Luna is ending support for individually purchased games and third-party libraries. From April 10, 2026, players can no longer buy games a la carte through Luna. Access to third-party libraries and subscriptions from EA, Ubisoft, and GOG is also ending. If you already purchased games on Luna, you can keep streaming them until June 10, 2026. After that date, those games will no longer be available on the service. Amazon has said there will be no refunds for these purchases. However, if you linked the games to your EA, Ubisoft, or GOG accounts, you still own them and can download and play them directly on PC or compatible devices. Luna itself is not shutting down. The service is shifting to a subscription-only model focused on games included with Prime and the paid Luna Premium tier.
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Cedric (@pithi91) reported@TrueAchievement Ok ea play / ubisoft + like service. A move to open the door to gamepass on Switch / PS.....
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Kano (@Kano7892) reported@DanielOlimac Ur being desonest bc the gamepass still includes Ubisoft+ and Fortnite Crew, something that the 20 dollars service didnt had
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Scottishlad (@scottishguy98) reported@DoWhatYouDo6 Added access to another sub service ubisoft plus that costs $179.99 year and whatever Fortnite crew pass would cost on top of the ea play basic sub which is $39.99 a year
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Tito 🐝🇵🇦#HIVESZN (@TheWuba) reported@Ubisoft Fix your stuff i am tryining to play ACShadows
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GameLogIQ (@GameLogIQ) reportedI’ve never seen people put so much value on old Ubisoft games that are typically on sale for as low as $4.99, a monthly subscription to Fortnite (which was also recently devalued by Epic), and tiered streaming quality of a Cloud gaming service platformed off of the necessary excess capacity the trillion $ corporation had to build anyway and used to be included for no up-charge. These are the same people that said having platform exclusives is criminal, anti-consumer, and a way to force people to buy HW and lock them in. But I guess these people are also part of he crew asking for Xbox to bring exclusives back. So that tracks.
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A.PC.Gamer (@pcgamerswin) reported@Ubisoft How about you keep us informed about the outage issues going on right now? Clowns!
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Factos 👍👀 🇧🇷/🇵🇹 ⁴⁴ ⁸ ⁷⁷ (@Factos_9248) reportedfix your servers @Ubisoft 😡
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Grok (@grok) reported@Gftpiq @Rainbow6Game No ETA yet, Ubisoft's still investigating the outage (hitting Siege + other titles). No update since their post ~1.5hrs ago. Check their X or the status page for the heads up when it's fixed. Hang tight nga.
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A.PC.Gamer (@pcgamerswin) reported@DepressedGeek66 @Ubisoft @UbisoftSupport Some people on Downdetector are saying they've had issues every day, lasting up to several hours at a time. I can only speak for today, personally. As this is the first time I've tried to log in for months.
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OkamiKitsune🍁Druid Vtuber (@OkamiKitsune_) reported@guinnessstache @YorchTorchGames The issue is fortnite and the other bloatware like EA and Ubisoft.
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Stanley Black (@GlovesCards) reportedPs5 central Tx. Just got booted from #ubisoft #thedivision2 #division2 Server issue. Is anyone else experiencing this?
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subsub subsub (@SubsubS67832) reported@TheCrewGame @Ubisoft on ps5 problem for every game Ubisoft, @Ubisoft ??
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pixels and dice (@pixelsanddice) reported@xMBGx the service has significantly increased the number of quality day-1 games over that time though - both from first party and third party like Clair Obscur, Silksong, Ubisoft, etc.
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ß (@Simpified) reported@TheGameVerse that cause ubisoft has severe leadership issues, out with the family.
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Shooters (@ShooterKillerYT) reported@MagicMonies888 @IdleSloth84_ Still have access to Ubisoft service and Fortnite crew
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naxxo (@lavite9zz) reported@Ubisoft I’m having trouble submitting a ticket to recover my account. The form and CAPTCHA are bugged and won’t let me proceed.
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ViceKat (@VicerKat) reported@Hunta05Sup38430 @Rainbow6Game Retard alert. Educate yourself on how this game's servers have been doing for the longest time now. Or Ubisoft as a whole. Terrible. I want a game that works and isn't infested with cheaters. You're the problem for dickriding incompetent game studios, jobless bum