Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Amane Aït Oussa	Sign in	15 hours ago
Lorient	Sign in	1 day ago
Paris	Online Play	3 days ago
Dieppe	Sign in	4 days ago
Tours	Sign in	4 days ago
Salvador	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🅁🄴🅃🅁🄾 🏳️‍🌈🇺🇦 (@totallynotretro) reported 2 minutes ago

  @replicant2097 @The_VR_Gamer I didn't end up playing Shadows. Got burned out from the last 2 RPG ones My biggest issue with Ubisoft is all of the massive IPs they have been sitting on. AC was one of my favorite series for like 10 years, but they really lost me with Odyssey and Valhalla.

• 
  Илья Каратээв (@IlKarateev) reported 4 minutes ago

  @BryanTheWolf90 @AllanV3667 No. Ubisoft makes their games with an idea to bring frustration to the player, so tgey would purchase a dlc. You can absolutely wuth 0 problem to get through an re game with 0 dlc perchesed, because they are indeed optional

• 
  Lordship of Uncreation (Busy) (@Antibluebirdy) reported 7 minutes ago

  @TheRealZephryss If I remember back in old days, Ubisoft said something along the lines of how broken features were considered as canonical glitches in the Animus.

• 
  Asmana (@Asmana__) reported 7 minutes ago

  @Fred1532556133 @sgaragarru87 Does ps+ contain xbox exclusives? No, does it work on pc and mobile? No, does it have ea play and benefits in ubisoft games? No Missing out on 2 games doesnt change the fact that pretty much the same service exists on other platforms

• 
  OldSchoolGamerP (@OldSchoolGamerP) reported 9 minutes ago

  @MADkurious Was your favourite time in the video arcade putting quarters in the slot? It's it even possible to own the black flag remake? Microtransactions suggests it's dependent on a service. Ubisoft are against the "stop killing games" petition. They can reap the whirlwind.

• 
  100T Kpan (@kpankpankpan) reported 10 minutes ago

  Ubisoft released an update but it still can't fix the match replay. WHY UBISOFT WHY

• 
  Quinton Fenske (@Quintonleo) reported 11 minutes ago

  Unity was so bad at launch that Ubisoft offered a free game for those of us who pre-ordered it. I got Far Cry 4, which came out a week later. So the game was so bad and so broken that they let me have a newer game for free while I waited for Unity to be playable. I know people give Ubi a lot of crap and it is justified in some areas, but I'll always respect them for doing that.

• 
  Spark (@geestgezicht) reported 12 minutes ago

  Hopefully ubisoft will release a patch to fix the non existing key for the black island warehouse

• 
  🐲【D】【R】【A】【C】【A】【R】【Y】【S 🐉#ᴛᴇᴀᴍʙʟᴀᴄᴋ (@tweetysgrandson) reported 13 minutes ago

  choosing to skip the checkers board game in Havana today and progressing the story **** having an achievement ****'s not worth it said the same regarding the piano minigames in FF Rebirth but they weren't half as horrible as this is playing against a broken *** AI I am sure a normal game of checkers on a phone app isn't half as bad as Ubisoft thought this would be simple to people #AssassinsCreedBlackFlagResynced

• 
  G2_Misaka (@G2Misaka) reported 15 minutes ago

  @AGONbyAOC Riot always have more problems than Ubisoft. 1. My Friends have Problem with game total PC Crashes proofen only because lol 2. Yesterday we Qued up and we got kicked out the Loading Screen back in Lobby (Game didn’t count but still) 3. 1 of my friends cant play couse Vanguard

• 
  All-Father - 🇵🇸 (@AllFatherMedia) reported 15 minutes ago

  @Ubisoft @assassinscreed please fix the shoulder cape physics

• 
  Strökedinger's Fap (@junkiewrangler) reported 21 minutes ago

  Ubisoft is actually gonna make me cry cus wdym i disconnect the round after i ace

• 
  Jay (@gods_goods_) reported 26 minutes ago

  I got the new AC4 and right off the bat it’s MAKING me login to a Ubisoft account to play, won’t let me proceed or play without doing it, and then when I go to make a Ubisoft account it denies all of my passwords even though it meets their criteria everytime! Already disappointed

• 
  Hwang Seong 🎮 Fatal Fury COTW (@HwangSeong96) reported 33 minutes ago

  @GameSpot LOL it’s pointless, the vast majority of major recent games aren't on GOG. No Square Enix, Electronic Arts (EA Sports FC), Ubisoft, Rockstar, PlayStation, Capcom, Activision Blizzard, Xbox, Sega… no live-service games, no games with Denuvo (Stellar Blade)…

• 
  Conker Reloaded (@AkuUkaa) reported 42 minutes ago

  @KingSilent7 @PhuzzyBond @Ubisoft I played Ac black flag on launch 2013, it is miles better then sea of thieves, the remake is even better, sea of thieves was a good live service game the first years, but they didnt use the potential to make SoT great with big content updates.

• 
  dev (@killdevin_) reported 43 minutes ago

  @assassinscreed PLEASE fix burning ship chair spawns! Every burning ship should guarantee a chair, or the spawn rate needs to be dramatically increased. This can block 100% completion. @assassinscreed @Ubisoft

• 
  Giratina🍁🇵🇸 (@whtevrgoshre) reported 45 minutes ago

  Apparently a well known bug that's affecting a lot of people. Hopefully Ubisoft fixes their broken **** soon.

• 
  Evan Nyland (@nyland_evan) reported 46 minutes ago

  @ultraviolet991 @SynthPotato The initial roadmap was for like...five or six games. So after Desmond, Ubisoft had no clue how to leverage modern day. That part of the early games was widely praised. Since AC4 onward though? It's the consistently poor execution that's been the problem, not the original idea.

• 
  TheHarshReality (@KingCheesus) reported 49 minutes ago

  Hot take #24: Most big AAA games these days aren’t even games anymore. They’re just interactive theme parks built to suck up your time and cash instead of actually being fun. The whole industry’s hooked on live service bullshit. battle passes, seasons, skins, and endless grinds; because it prints money. Why bother finishing a tight single player game when you can ship a half baked $70 skeleton and milk it forever with microtransactions? That’s why we get these massive, empty open worlds stuffed with the same Ubisoft towers and lame fetch quests. The story usually feels like it was written by a committee scared of offending anyone. Real heat lately comes from smaller stuff: Balatro, Hades 2, dope indie roguelikes, or old school remasters. The big studios are too busy chasing that Fortnite/Genshin bag to remember how to make actual art. Gaming was at its best when you bought the damn thing, it worked, you beat it, and felt satisfied. Not this endless battle-pass treadmill.

• 
  Isay (@IBanJ8) reported 49 minutes ago

  @Ubisoft I cannot login into the game because your Ubisoft connect keeps saying I tried so many times.

• 
  Rob Vasey (@bloodmoon666) reported 54 minutes ago

  @Ubisoft The lag in this game is absolutely shocking. It’s an utter disgrace that you release a game with this amount of lag have you ever heard of a thing called playtested?

• 
  Rob (@HiddenWumpus) reported 54 minutes ago

  @Ubisoft Your game is ******* broken. I cannot sail the Jackdaw, totally soft locked my game. I try to load onto the boat and I get forever loading screen. Incredibly pissed off rn. I want a refund

• 
  Narco (@2012_nugget_201) reported 57 minutes ago

  @therimjobreaper @Ubisoft robotopolous urged you to provide the classic control scheme and provided you evidence that the demand was there. Here, more people are complaining. I IMPLORE you to fix the control issues. Robotopolous made a good video on how exactly to fix it :)

• 
  BenWarTooth (@BenWarTooth) reported 57 minutes ago

  @MADkurious @robfrawley The games balance revolves around the microtransactions. That’s the problem here. This is an old game that Ubisoft could have slammed dunked with, instead they chose this route. The reason they have to include these purchases is because of their poor decisions as a video game company. It’s just like Black ops dropping their port on PlayStation and making you pay for DLC from a game you most likely purchased back when it originally released.

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 58 minutes ago

  Ubisoft is facing backlash after a Ubisoft Connect outage prevented some PC players from launching Assassin’s Creed Black Flag Resynced, even though the game is supposed to have an offline mode. The outage lasted around an hour, but many players still couldn’t launch the game because Ubisoft Connect needed to verify ownership. The funniest thing is that pirated copies worked.

• 
  Cal 🏆 (@SpIinterCaI) reported 58 minutes ago

  I think the issue Ubisoft has constantly, is they’ll drop an absolute banger. And then immediately follow it up with something completely forgettable or just terrible. It always happens with them.

• 
  Zack (@Tasnek) reported 58 minutes ago

  @MADkurious Games had no trouble making money before microtransactions were a thing. And they tend to be implemented by the greediest companies who are not at all interested in creating a beautiful experience or piece of art, instead entirely concerned with how much money you give them. I don't think anyone from Ubisoft is saying "We have to have microtransactions or we'll collapse as a company", nor do I think anyone would believe them if they did.

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 59 minutes ago

  Jean Guesdon, a lead developer behind Assassin’s Creed Unity, says the game is “one of the most underrated games in the Assassin’s Creed series,” even though its launch was a disaster. When Unity released in 2014, it was full of bugs, glitches, and performance problems. Ubisoft released several updates to fix it, apologized to players, and made the Dead Kings DLC free. Looking back, Guesdon says the team tried to do too much at once. -They built a huge version of Paris -added thousands of NPCs on screen -created a new parkour system -let players enter many buildings -introduced four-player co-op. He admitted that combining all those features made development very difficult. Now that most technical issues have been fixed, many fans see Unity as one of the best-looking Assassin’s Creed games Via:gamesradar

• 
  Sabrecobra (@Sabrecobra) reported 59 minutes ago

  @Pirat_Nation Has anyone actually sat through the end credits of a Ubisoft game? They're insanely long {sometimes more than 20 mins} because of how many people are credited. Does having that many people on a project actually help the quality… cause it seems to be a main part of the problem. Too many cooks in the kitchen.

• 
  LearningTheLaw ✝️ (@Mangalawyer) reported 60 minutes ago

  It's insane that Black Flag Resynced literally reused the original Black Flag's 3D collision boundaries, modified some animations, took assets from Skull and Bones, and slapped it all into the Anvil engine. The claim that They rewrote the entire game from scratch is absolute BS. Normies are saying, "Wow, this is a great game." Of course it is. It's literally the original Black Flag censored, built on the work of the original Ubisoft team—which doesn't even exist anymore—with some new minor additions slapped on top. That's why you can find the exact same bugs from the original, like the famous "Ghost Ship" glitch It's a cash grab at its absolute peak. They'll never be able to create a new game with this level of character development and world-building again, even if they copy every single thing the game did right.