Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/24/2026 06:10

January 24: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (58%)

    Sign in (58%)

  2. Online Play (22%)

    Online Play (22%)

  3. Glitches (11%)

    Glitches (11%)

  4. Game Crash (7%)

    Game Crash (7%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Glitches
NetherlandsBergen op Zoom Sign in
FranceLa Salvetat-Saint-Gilles Online Play
FranceDomèvre-sur-Durbion Game Crash
BrazilAracaju Sign in
United StatesThe Colony Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • GreenSupremeWC GreenSupreme (@GreenSupremeWC) reported

    I’d rather chew broken glass than to pay @Ubisoft another cent. They deserve a reckoning to shake up leadership because the direction this company has been headed is leads to pure and utter consumer exploitation

  • CaringCrypto Thumper aka CaringCrypto.eth (@CaringCrypto) reported

    @xBenJamminx Not as bad as the Backlash from Youtube on Ubisoft. WIsh they had some too NFTcommunity and created a game rather than selling NFT's to gamers used too a season pass. Funny to see the disconnect with people who should be ace'ing the NFT space.

  • Na3ndine5rak_19 Na3ndine5rak#1993 (@Na3ndine5rak_19) reported

    @RavenSoftware Stop tweeting and fix the ****** gayme. Fatal error, audio cutting and packet loss. You ******* turned into if ubisoft and dice had a gay son

  • chhopsky chris 'ABetterABK' ******* 死神 (@chhopsky) reported

    @DanielJDrake @Mishaniz @Ubisoft what you're going to see in the next five years is a bunch more people getting excited about imaginary possibilities, under the impression that the problems are solvable and then they're just going to get the exact same thing and be confused why its not different

  • r6_codie codie (@r6_codie) reported

    @imthaqil no problem mate i work for ubisoft

  • The_Mancalorian The Mancalorian (@The_Mancalorian) reported

    Everyone seemed to just be “yay, no more EA and micro-transactions” (even though Ubi are just as egregious in that area). Very little was made of the Ubisoft issues that are just as serious, if not more so, than the QD ones.

  • chhopsky chris 'ABetterABK' ******* 死神 (@chhopsky) reported

    @DanielJDrake @Mishaniz @Ubisoft when they can't refute your arguments they'll attack your tone i had an NFT fan the other day who couldn't refute my explanation of the trust-mesh problem whose entire complaint was that my vibes were off lol

  • dyspocito Dyspocito (@dyspocito) reported

    The only genuinely good thing in the article worth mentioning is that most everyone surveyed believes that they are mending the rocks work environment issues, even if it’s been a slow move forward. And thankfully there was never anything close to Activision or Ubisoft.

  • SlateAlloy SlateAlloy (@SlateAlloy) reported

    @ventirightbraid @mogeymoo @GenshinImpact Listen heres the problem…. This isnt just a little annoyance involving genshin where being a mihoyo stand makes you special look… every large game company barely gives players free stuff games owned by activision, ubisoft, EA even Blizzard can kinda be shammed for this…

  • JStarbuck2018 Jayden Starbuck (@JStarbuck2018) reported

    @Ubisoft 1: fix siege's matchmaking in casual. 2: fix for honors matchmaking in casual. 3: fix the audio bug where the audio fully cuts out till you reset the game on console. 4: nerf thorn. So tired of smurfs, tryhards and bs just from winning once or twice in casual matches.

  • yeetkunedo Yang Wen-Li’s Happy Hour (@yeetkunedo) reported

    @PoeDonoFlynn @geoffkeighley Silence is complicity, at the end of the day. The issues that go on at Riot, at Rockstar, at EA, at Ubisoft, at Activision, they’re all part of a persistent systemic problem that requires people not talking about it in order for it to continue working as intended.

  • itsmepete_e Peter (@itsmepete_e) reported

    @NadirBSaleem @agentbizzle Nope. The problem is the game awards still have Rob Kostich of Activision, Marc Merrill of Riot Games, Steven Ma of Tencent & the Ubisoft ceo on their advisory board. It all sounds like hollow words and no amount of trailers makes it sound any better

  • TibiAltumRhetor Thibault M (@TibiAltumRhetor) reported

    @Ubisoft @assassinscreed did you fix the 1 min long "Checking for add-ons" load time in the home screen with 1.4.1? (Playing on Stadia)

  • tale_play TalePlay (@tale_play) reported

    @UbisoftSupport Hello guys, I'm struggling to Submit a Case for a Technical Issue I have with my games on Ubisoft Connect. Would you be able to help me? The "Start Chat" doesn't work either so I can't submit my issue as e-mail or something for someone to review it. I'd appreciate the help. 🙏🏻

  • oosername_tba Pitt-Mari (@oosername_tba) reported

    @Ubisoft Please fix the PC version frame drops please.

  • 2980Big big daddy Jason 2980 (@2980Big) reported

    that twist and one huge WTF how could any parent do that kind of twist. Not going to spoil the ending of Far Cry 6, but Ubisoft has a problem of ending games without warning, having no ending or open-ended ending. It's getting old and the need to stop it. Here are some examples

  • PoeDonoFlynn Poe Dono (@PoeDonoFlynn) reported

    @yeetkunedo @geoffkeighley Ubisoft is still a ******* travesty, but what I’m curious is the Game awards problems? It’s boring sure and showing games from companies that have reported abuse sucks but doesn’t every industry (not justifying it) have individuals that are shitbags? Hard to hate the whole co….

  • niveon winter coat fox - Whole (@niveon) reported

    @CovetedVap They went straight into the ground :c I used to play them all the time I knew something was wrong when petz 5 (the first one by ubisoft) had a fatal error and wouldn't even play on my computer lmao

  • AktiveIfe ifΞy (@AktiveIfe) reported

    @0xDeFi419 The main problem here is these P2E devs (axie will likely be around) but Mainstream developers Ike Ubisoft will make another game, charge you, and sell different NFTs for that game. They will eventually shut down the servers for the order games as well. So where is assurance here

  • itsJoshualive Joshualive🎄 (@itsJoshualive) reported

    @Jiikae This is true, although the problem with Ubisoft is they didn’t stop at copy-pasting the towers. All of their games follow the EXACT same design. You can play one game and seemlessly jump into another game because they’re all just the same thing with different masks lol.

  • earth_inheritor Earth_Inheritor (@earth_inheritor) reported

    @si2k78 @KevBell007 @GameDealsCanada Yeah that would make sense. Console graphics are far easy to showcase accurately. That's a huge reason Ubisoft got in trouble so much. Showing ultra settings on PC, that at the time, no would could hit

  • spantch1989 Shane Anderson (@spantch1989) reported

    @GoogleStadia @assassinscreed How about add a way to buy it .. for users that have it in their library due to ubi+ sub . Seems ridiculous that because I sub to Ubisoft's service I can't buy a copy of their game for a later date when I might not be a subscriber.

  • B_Aquaman Bronson (@B_Aquaman) reported

    @pasta_wheat @Boboscus @SamLakeRMD Personally, on PC i dont really find it an issue. Battlenet, Epic. , Origin, Ubisoft etc all force their own launchers and hold their games behind walls. As long as its not q hardware issue that is difficult to surpass without significant investment, its a non issue for me

  • HunterzzHG HxnterzHG (@HunterzzHG) reported

    @unfauls @Ubisoft fix the game man

  • YazanAsaad2 Yazan Asaad (@YazanAsaad2) reported

    @Ubisoft I was playing a ranked Match (in R6)and the servers crash and I got banned for 120 h like wtf I'm done with this game

  • Millyionz 𝕁𝕒𝕔𝕜 𝕁 (@Millyionz) reported

    @Ubisoft @UbisoftSupport I Just got banned on @Rainbow6Game because i got chat dossed in the beginning of the game and my team cancels the match and then i get banned for 60 DAYS? 2 months because of a in game issue. Cool.

  • JiBbIbIoUs jIbBiBiOuSmEqUiBbIoUs (@JiBbIbIoUs) reported

    Do not apologize for Bungie, they haven't deserved it before and they certainly do not now. They are no better than EA, Activision, Ubisoft, etc. The games industry knows and has been told how to fix these abuses and hasn't. Them trying to is just as bad as their failure to.

  • Defalt_Ratboi Metin 🇦🇿🇹🇷 (@Defalt_Ratboi) reported

    @insanowskyy @LinuxElitist__ @Windows Most games already let's you play offline I don't know what you mean. Anyways DRM is mostly a problem in Ubisoft games. I don't have any problems with any other games. Lastly cracking games are exactly same with stealing stuff

  • 0xDeFi419 0xD ( 🍑, 🍑) (@0xDeFi419) reported

    @AktiveIfe … they will say yes. The issue here from what I gathered is folks want Ubisoft to improve product quality first before diving into this and I can respect that

  • BroBurner42069 JimmyBurner42069Bro (@BroBurner42069) reported

    @Althanash5 @duckvalentine I agree. It's just a constant barrage of attacks. Like with Naughty Dog, Riot, Blizzard, Ubisoft, EA, Paradox, Playstation, Rockstar. All just attacks on straight white males. That's what the problem is. Yep. That's all there is to it.