Ubisoft Connect

Is Ubisoft Connect down?

No problems detected

If you are having issues, please submit a report below.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/13/2025 02:30

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (78%)

    Sign in (78%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FrancePontivy Sign in
NorwayAlta Sign in
ArgentinaLanús Sign in
EstoniaPärnu Online Play
BrazilEmbu Sign in
FranceParis Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • A_stocky Astocky (@A_stocky) reported

    Can we fix the ******* LMG bullshit in siege already? 500 bullets of left click is worse than r4c with a acog. Seriously wtf is lmg no recoil with 100+ bullets? Figure this **** out already ubisoft. Good lord almighty!

  • Nills1231 Nills123 (@Nills1231) reported

    @peppergum_ @DCLBlogger Yeah that's the real issue which I think is happening in reverse here. Like the ape NFTs ARE a scam, but they're a popular scam. They don't utilize the strength of NFTs, they abuse them. Ubisoft is just riding on that scam energy rather than any real NFT strength.

  • Natahala33 Natahala💎 (@Natahala33) reported

    @vaib_x That’s my issue and why it’s a problem. Bc even those players like Ubisoft who should be doing it for the right reasons are paperhanding it bc they don’t know what they’re doing. They’re too riding the hype cycle. Not the longterm build cycle

  • Nills1231 Nills123 (@Nills1231) reported

    @Satoshi_Dee @DCLBlogger NFTs are more than that but so many NFT users only care about the ****** jpeg scam is the problem. Like by that same vein, I don't believe Ubisoft cares about legitimate pros, I believe Ubisoft wants to cash in on people who buy into the scam.

  • WillinghamAdam ADAM WILLINGHAM (@WillinghamAdam) reported

    @UbisoftSupport @Ubisoft I can not use my frost elite traps on Tom Clancy's rainbow six siege since Yas new patch with thorn out please fix this issue via Xbox one for me

  • Arabian_____ Arabian (@Arabian_____) reported

    @UbisoftConnect my account got logged out with the error message that it was logged in on another device, then I couldnt log in as it said "a ubisoft service is unavailable", then when i tried to request password change as a potential fix, the email never sent.

  • shortidx Iain Short (@shortidx) reported

    @UbisoftSupport I’m getting an error on just dance 2020 on stadia when attempting to upgrade to unlimited. It says Ubisoft server error and to contact you.

  • PlasticRaptor Plastic Raptor 🏳️‍🌈 (@PlasticRaptor) reported

    @LonelyGoomba @JeffreyTVboi Disney, not mined. Marvel, not mined. Jim Henson, not mined. Ubisoft, not mined. Kickstarter, not mined. Yet the vast majority of the replies were "you're killing the environment!" See the problem here?

  • MetoF50 MetoF50 (@MetoF50) reported

    @Jaydaking26 I have no issue with a small developer charging $70. I have issue with giants like EA/Activision/SquareEnix/Ubisoft, etc. charging anything above $50 when their games are riddled with microtransactions, basically a casino disguised as a video game.

  • Marvindotgg Terrii (@Marvindotgg) reported

    @UbisoftANZ Yo the anno 1800 purchase links are broken. - standard epic store, 404s - standard ubisoft store takes you to the year 3 edition - year 3 edition ubisoft store 404s

  • SuperRob Rob Stevens (@SuperRob) reported

    @nyquildotorg @pvponline @eviljim That’s the issue. For most companies, like Ubisoft, it SHOULD be a database. You don’t need blockchain in a closed system. But if you want an open system anyone can participate in, it can’t be a database controlled by any entity. Decentralization becomes paramount.

  • Shanebang17 Shane Bang (@Shanebang17) reported

    @Ubisoft FarCry6 error code CE-100095-5, what does this mean?

  • CarterDindinger Carter Dindinger (@CarterDindinger) reported

    @Ubisoft you need to fix r6 I get plat and get back on my account for the new season and I don’t even get my charm this is some hot dog ****

  • Heimdallwatches Ragnarok is here (@Heimdallwatches) reported

    @Ubisoft Assassins Creed Valhalla is still crapping out! A whole week lost. Fix this bug, enough of the apathy! How long has this problem existed? And, Varinsdottir?!!? Tick box wankers!

  • ShawneeNation7 Jake McConkey (@ShawneeNation7) reported

    I just simply don’t care anymore, if Ubisoft are gonna be a bunch of retards and not fix their game I’m just gonna be done, if I’m not dropping 12+ kills a game we simply aren’t making it to overtime, I need the game to work and my team to do something

  • jordansanabria3 jordan (@jordansanabria3) reported

    @UbisoftSupport Error ubisoft connect assasins creed valhalla in my xbox series x!

  • 300Chikatilo ♂️Chikatilo♂️300$🤡 (@300Chikatilo) reported

    and if they play, then units. there are millions of us, those people who enjoy games, but the problem is that we get it, because now it is difficult to wait for great games from such as ubisoft and EA and so on

  • SamiBerry12 Sami Berry (@SamiBerry12) reported

    @Angi_AN There’s not balance that’s the problem you have one side of Ubisoft that don’t give a **** about woman and want money, than you have the other side that do care and just want the fans to be happy

  • jomama23899841 jomama (@jomama23899841) reported

    @Ubisoft I GOT DDOSED AND GOT BANNED FROM RANK FIX YOUR ******* GAME YOU GAY LITTLE ****** *** *******

  • Auno94 Auno (@Auno94) reported

    @Tweetybirdpaul @Toadsanime Though Ubisoft already screwed this one, while they say you need to be over 18 they do not perform an Age check. Which could lead to issues down the line of under 18 year olds getting into trouble with their wallets here. 2/X

  • greymalkin117 Pʜᴏᴇɴɪx 𓃠🐈‍⬛ 🐈 (@greymalkin117) reported

    I played the new vaas dlc for fc6 for *30 minutes* & the motion sickness is SO BAD. i wish ubisoft would fix this. I'm on xbox & can't adjust the FOV like pc players can. i love this dlc, i want to play it longer than half an hour.

  • Nills1231 Nills123 (@Nills1231) reported

    @Satoshi_Dee @DCLBlogger Like it's the reverse problem. Ubisoft doesn't care about "NFTs would be great if people didn't have bad associations" they care about "People buy into NFT scams just hearing "NFT", so we want to stick "NFT" to our products too."

  • vaib_x Vaib.eth (FOHMO4, FOHMO4) (@vaib_x) reported

    @Natahala33 Or maybe they know but it's just they need to solve for the demands of the gamers first. If this continued to happen then centralised platforms like Ubisoft, Rockstar etc will lag quite behind. Would be interesting to see what happens since gamers will still stick to them

  • niccosauro Niccolò (@niccosauro) reported

    @Ubisoft @Rainbow6Game FIX THIS ******* GAME..CANT PLAY A GAME WITHOUT CHEATERS

  • Overture_Lilac Overture (@Overture_Lilac) reported

    @Berez326 It's more a Japanese company issue tbh Notice how most games which are on sale are like Ubisoft or Bethesda games Japan is way behind in this stuff, this stuff is pretty normal Nintendo is 100% the worst but most other Japanese game companies are like this

  • MrChazza_ MrShmaz (@MrChazza_) reported

    Thank you so much Ubisoft for allowing cheaters to crash my game several times so that I get an abandon sanction and lose elo. The cheaters were on my team aswell so I dont even know if Ill get my elo back cus apparantely I abandoned the match 👍

  • treborbax BaxTrebor (@treborbax) reported

    @Ubisoft Why can't Connect remember my username and password? Fix this, it's been years. Other game launcher services do not have the same issue.

  • WylieStyles Wylie Styles (@WylieStyles) reported

    @_tooshameless @NFTProfits888 @Ubisoft lol seems like most of the world hates or doesn't understand NFTs right now so that's the other issue

  • ezbitchc Cris🧟‍♂️ (@ezbitchc) reported

    @Ubisoft Fix ur ******* Ubisoft store i thought you guys loved taking peoples money huh why can’t I buy anything i press continue and it takes me back to the game like nothing happened fix it please *******

  • MEGAbearMAN 🌌𝕄𝕀ℂℍ𝔸𝔼𝕃 𝕋𝔸ℝ𝔹𝕆𝕏🌌 (@MEGAbearMAN) reported

    @Ubisoft having issues opening AC Valhalla. Everything is updated and still won’t work. Any advice?