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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (78%)
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Online Play (12%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Glitches | |
 Metz |
Sign in | |
 Trichūr |
Sign in | |
 Samsun |
Sign in | |
| Pontivy |
Sign in | |
 Alta |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Söpa Art
(@Sopa_Art) reported
@kulpreetvirdi People make dumb jokes ALL THE TIME... is it really necessary to take it this far? Both sides... joke was dumb, kid admitted to it... end of the story. Can we focus on calling out actuall issues within Ubisoft itself?
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Dylan Osmond
(@DylanOsmond1) reported
@Ubisoft Ubisoft me angy fix give chunky his turret
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jus’thatdude47
(@JThatdude47) reported
@SgtHeisenb3rG @LegacyKillaHD The point is the people I mentioned don’t have the time to grind and the major grind itself is a Ubisoft manufactured problem. They’re preying on people to sell a solution to. It’s gross and disingenuous.
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Lewis Moore
(@Shlewlew) reported
@bradderz1990 @Ubisoft I completely reset my system after backing it up and I think it only did it once after that. Not had any problems since though.
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Elishia Seals
(@ecseals) reported
.@UbisoftSupport - I completed two #ImmortalsFenyxRising tasks but when I went to collect I got an error saying Ubisoft could not connect, now my tasks are gone so I missed the rewards. What can I do in the future to prevent this? Bc... I will be pouring hrs into this game.
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owner of amazon
(@breezyJDA) reported
@UbisoftSupport Currently having problems launching Ubisoft Connect, getting the error “A Ubisoft Service is currently unavailable.” It was working fine up until last night. My internet works on everything else except for this application, need help!
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Hela
(@Hela_R6) reported
@FleakyR6 Apparently Ubisoft devs said they messed up on the attachments and don’t plan to fix it. I guess their own devs aren’t aware of Y1 Siege. There isn’t Smg 11, Twitch, or Sledge acog but I guess there is Ump acog? Idk lol.
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J. Phuong
(@GodzillaJon) reported
Hey @Ubisoft @assassinscreed #AssassinsCreedValhalla your Yuletide quest "The Case of Missing Ale" is bugged. I pick up the barrel to take to the boat and the quest marker is 3km away and even at the marked spot it registers at 200m down. There's still so much to fix here lol
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Max
(@onetallbloke) reported
@watchdogsgame @RBTylerdub Please please please fix the paste up location Achievement. I'm still waiting for Ubisoft support to respond and I've given proof that it's done. It's the last Achievement I have left 😭
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Liam
(@Liam30058592) reported
@Ubisoft @assassinscreed can you fix the War weary quest in Sciropescire. Colbert just dies in the longhouse and then just disappear and I continue with the game
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jus’thatdude47
(@JThatdude47) reported
@AdrifftTTV @LegacyKillaHD It’s slimy because the issue is some people don’t have the time to grind, even if others find the grind easy. They made the game grindy and then are selling the players the solution, which is disgusting. The only option if you disagree with Ubisoft on this is don’t buy the game.
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owner of amazon
(@breezyJDA) reported
@UbisoftConnect @UbisoftSupport Currently having problems launching Ubisoft Connect, getting the error “A Ubisoft Service is currently unavailable.” It was working fine up until last night. My internet works on everything else except for this application, need help!
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George Ioakeimidis
(@itsDeath) reported
@assassinscreed @Ubisoft @assassinscreed Update 1.1.0 of Valhalla broke many people's arrow capacity... we are stuck at 12 (lol) while fully updated... Is there a fix coming?
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CunningSmile
(@CunningSmi1e) reported
@Ahicks1406 That doesn’t sound great. Hopefully they’ll adjust it soon. It’s nice to see Ubisoft actually doing stuff though rather than their usual release than abandon approach. My entire Asgard arc is bugged with a fairly common glitch so I’m hoping they fix that soon
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Michaël
(@Airburned) reported
@CEOofD3FENCE @assassinscreed No, what you are saying now is: Im making an argument about something and everybody that doesnt agree should shut up. 99% doesnt care if Bayek is black or white but here you are...creating a problem. Ubisoft always mentions at the start of the game they are multicultural.
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Stephen De Mello
(@mfrontier2579) reported
@assassinscreed @Ubisoft The festival is buggy as hell the ale quest sends u in the wrong direction and I have lost the barrel as well as it disappeared after setting down in the ale house in ravensthorpe and fight championship is bugged . It is absolutely awful the event is horrible you need to fix it
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jus’thatdude47
(@JThatdude47) reported
@MagpieActually @pennypentan @JimSterling That’s the point though. If you don’t have the time to do even the smallest grind, that small grind is still a manufactured problem by Ubisoft and they’re now selling the solution. So the permanent solution is don’t buy the game. Get something that’s maybe shorter
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edgy nipster
(@LukasMu28639058) reported
Ubisoft fix your broken ******* game.
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Yuck
(@Oboongaboo16) reported
@zironicdk Yeah uplay was poop but the challenges tab didn't crash every time you did anything
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richard figg #enoughalready
(@richard_figg) reported
I really like AC Valhalla, but @Ubisoft I'm getting really fed up with not being able to access side missions because of your server issues. It's almost daily now
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The Media Nerd #BLM
(@Megamarc9999) reported
@assassinscreed @Ubisoft Cow Catcher is a broken quest, Bertham doesnt follow you when you have to ****** him. If you get in a horse, he rides with you for 2 secs then jumps off. He wont go on long ships either. HOTFIX!
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𝗔𝗻𝗱𝗿𝗲𝘄
(@iAndy2k) reported
@Ubisoft I can’t fast travel@in Valhalla anymore. I paid $70 for this game. Either fix your game or give me my money and time back
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Tyler
(@Tyler_From_MN) reported
@Ubisoft please fix your ******* game. R6 is unplayable on Xbox because I get DDossed every other game fix your ****
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hayze.
(@tom11kdjfdghrgh) reported
@assassinscreed @Ubisoft Have they sorted out the cloak glitch yet ? It was stuck for several quests for me. ????
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Memo : BLACK LIVES MATTER
(@willhues) reported
from
Milwaukee, Wisconsin
@NVIDIAGFN Did yall fix the ubisoft sign in yet?
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Zach Sullivan
(@ZachSullivan97) reported
My copy of #AssassinsCreedValhalla was working fine until the latest update. Now it’s bugging out, the missions won’t complete, and I’m getting stuck in walls. @Ubisoft @assassinscreed when can we expect a fix? I don’t like spending money on products I can’t use
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Ⓜ️ik29🏴☠️
(@XboxMik29) reported
@g_uss_ @Ubisoft @UbisoftSupport Good to hear. I've got a issue too where the legendary animal in Jotunheim isn't registering that I've killed it, stopping me from getting achievement. Not a major issue right now as I have plenty of other games to play before I go back and try and 💯 % it. 👍
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Nocturnal | 🇺🇲 |
(@Nocturnal_R6) reported
Who at ubisoft decided it was cool to just not fix the bug where you crash if you check scoreboard after you die. But nah we'll release a patch with christmas bullshittery
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Euphegenia Doubtfire
(@BooKaMonkey) reported
@nintenmau5 DO NOT get the Gold Edition though. None of the promised content actually comes with it. Still no fix and Ubisoft aren’t saying a word.
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guss 🏳️🌈
(@g_uss_) reported
@XboxMik29 @Ubisoft @UbisoftSupport My friend had the same issue as you! I will ask him if it's already fixed