Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Dieppe	Sign in	1 day ago
Tours	Sign in	1 day ago
Salvador	Sign in	1 day ago
Calais	Sign in	1 day ago
Bavay	Sign in	1 day ago
Chiclana de la Frontera	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ScreamingNoots (@FunRageDie) reported 2 seconds ago

  @robtanner84 Your a serious retard , wanna bring up the crew *******? The whole reason stop killing game started? Also all their games us live service to sneak in mircotransations and most force you to connect to uplay or ubisoft connect if your on pc

• 
  Chadz (@RealChadzz) reported 38 seconds ago

  @TheHiddenOneAC My seeing a collage of it made me kinda infuriated @UbisoftFR please fix

• 
  SnarkKnight (@SnarkKnight11) reported 2 minutes ago

  @AkiraSoftFemboy Having a ***** fit at the 1st glitch you encounter on a game that was just released, and acting like new games shouldn’t have any on day one, doesn’t make you more relevant. Your video doesn’t make Ubisoft look bad, it just exposes you as an immature brat longing for attention.

• 
  unknown (@IVIMrCanada) reported 2 minutes ago

  @Ubisoft Any fix for the game crashing bugs incoming? A Man they call the sage the grand master will just stop and won’t progress the mission at all

• 
  Spark (@geestgezicht) reported 6 minutes ago

  Hopefully ubisoft will release a patch to fix the non existing key for the black island warehouse

• 
  Thomas James (@rocky7586) reported 11 minutes ago

  @Sumrdream2023 @SrcasticGamer You can play every digital game that isn't a live service or always online game offline as well on PlayStation. Ubisoft isn't Sony. That's their issue if they didn't update like Sony did to let you play offline.

• 
  NikTek (@NikTek) reported 14 minutes ago

  Ubisoft has gained this reputation after years making games that have been bad by current AAA standards and dogshit practices that every time I post Assassin’s Creed BF Resynced content, there has always been a comment or reply asking me “how much did Ubisoft pay you?” To make it clear, I bought this game with my own money and I was never paid to praise or promote it. Resynced has its fair share of serious issues that cannot be overlooked; buying all paid cosmetics costing more than the game itself, the cutscenes being capped to 30FPS or the fact that it requires online connection in the physical disc. All of these are valid issues and criticism that Ubisoft as a company should do better. That being said it, compared to what Ubisoft was making these past few years, Assassin's Creed Black Flag Resynced for the most part is a pretty good video-game imo, they've done an excellent job at remaking the original game. The upgraded visuals make the experience much better, new game mechanics like underwater swimming at any time and the removal of loading screens when docking or boarding is such a welcome feature. They've also done an amazing job at optimizing this game for PC which is quite rare these days for open world games. What are your thoughts?

• 
  WhoCares (@Wh0AreWeXx0) reported 16 minutes ago

  @Ubisoft For the love of God, fix the sailing. You ruined it by not allowing us to full-sail whenever we want. It's slow as fckin' fck. It's mind-numbing.

• 
  CamCam (@Cam_Cam1597) reported 18 minutes ago

  @Cheyenesku @AngryJoeShow Problem is more so that Ubisoft has always struggled to make meaningful or interesting side content, even more so in the far cry games. I’m not opposed to it in concept but I do think you shouldn’t be punished for exploring either, that’s usually the best part of far cry

• 
  ySupper (@NicoRocumback) reported 21 minutes ago

  @ihatejakeryan @Ubisoft @UbisoftSupport i hate ubisoft connect so much, can't play it either because of dolphin 028 error

• 
  Dialga Marine (@DialgaMarine92) reported 21 minutes ago

  @AaronHeal @VaporSnake1 @Kotaku I asked when Sony has taken away games. Ubisoft being third party means that issue can occur on any platform where their games are available

• 
  SpawnYaard 🎮 (@SpawnYaardReply) reported 27 minutes ago

  This might upset a few but man since when are we ok with microtransaction in Single Player games - Optional or not? Cosmetics or not, for a $60 game? But that's not the PROBLEM here - What I'm seeing is that people who got review copy from Ubisoft are defending with all their heart. The point is if you let them squeeze in, they will start launching games by advertising them as AAAA with shallow depth and full price tag to microtransactions.... Wait, that has already happened. But it's optional? This is the practice that has allowed Ubisoft to launch Shadows with an incomplete story only to be fulfilled in the Awaji DLC and later on admitting after a year that we messed up.

• 
  XO S Play ~ (@XO_SPlay) reported 29 minutes ago

  @Pirat_Nation Classic Ubisoft. They spent years completely rebuilding Black Flag from scratch just to let a launcher crash the entire launch week

• 
  ThaSwampDonkey (@ThaSwampDonkey) reported 29 minutes ago

  @TheGameVerse I’m actually okay with this. Hopefully it addresses the damn issue for newer PC’s where we get stuck in the infinite load screen. Yes, we can mess with virtual cores and such but IMO, Ubisoft could have fixed that issue. Anyway, looking forward to Wildlands Definitive Edition

• 
  Jake (@mtnchips383) reported 30 minutes ago

  @Ubisoft @UbisoftSupport FIX YOUR ******* SERVERS! There's no reason I shouldn't be able to play my $60 SINGLE PLAYER game that I bought on STEAM because your ****** Ubisoft Connect software doesn't ******* work!!!

• 
  the_tall_bwoy🇬🇭 (@Nana_Pokuu) reported 31 minutes ago

  @Ubisoft Fix the bugs and 30fps cutscenes on PS5 Pro.. that’s all we ask for🙏🏾

• 
  Trophy (@Trophyking94) reported 31 minutes ago

  @SpIinterCaI Problem is it’s Ubisoft so I’d lean towards them ******* it up. 72 hours is pretty generous though. Hope it’s not too bloated like 6 was and they drop the looter ****

• 
  ODESHO (@odeshomusic) reported 33 minutes ago

  @harrowynn @Ubisoft Yeah I know it’s just black flag forever holds a place in my heart and I was just praying this one could at least not be broken within the first 3 hours

• 
  SpacedDuck (@GringoStarr2029) reported 37 minutes ago

  @IGN Look what happens when you make a game people want. Now watch what happens with @Ubisoft and the ******* Guillemot family when they take this momentum to focus on another dud live service game that will further bankrupt the company vs finally doing Splinter Cell.

• 
  Zkarlkani (@zkarlkani) reported 40 minutes ago

  @TheHiddenOneAC Your error is to say that Ubisoft are still AAA. Indie game have more standard than any AAA out there and Ubisoft aint one

• 
  Resilient Ronin (@donkey235) reported 40 minutes ago

  @SmallEngineKarl @Ubisoft Just a glitch.

• 
  𝐀𝐋𝐓𝐎 𝐂É𝐔 ! (@LUZVERDEJANTE) reported 44 minutes ago

  erm Ubisoft the useless abckground scenairo flag doesn tmove !!!! i dont care if the game is genuinely amazinglu beatuifi5ojl!!!! fix it nowwwwwwww nnoowww i wwwant a refund !!!

• 
  Mateusz Wilk (@Mateusz24139518) reported 46 minutes ago

  @Pirat_Nation I cannot change email and password, fix it ubisoft

• 
  ˏ (@grandstaircases) reported 48 minutes ago

  like have my issues with ubisoft but it gets to a point of nitpicking like this does not radically change ur experience of the game 😭

• 
  The Raven (@RavenMentore) reported 49 minutes ago

  You don't see this being told by people. Personally I think most of these newbies that come to the franchise don't know how to do anything, but also those who also complain don't want to follow a story mechanic. 1 - Remove Wink made by Mary towards Edward 2 - removes certain elements from story missions. Ubisoft: Screw the canon. Desynchronization was also there as a mechanic, and a trial and error mechanic, it was supposed to reward the player but the unchallenged player stays stagnant and unskilled. In a world without learning, life becomes stagnant.

• 
  Mr Frost (@MrMohtyk) reported 52 minutes ago

  Some **** at Ubisoft will see this and the takeaway will be "Da people want this but live service"

• 
  YASHURA (@yanukadeneth99) reported 53 minutes ago

  @NikTek @grok any insights on AC Shadows cutscenes? I came across a lot of issues playing recently as well. I don't wanna blame anyone, but it's weird that these kinda issues happen in 2026 with all these tools, specially in a company like Ubisoft with all their experience.

• 
  PHOENIX (@NixxieWixxieTTV) reported 54 minutes ago

  ubisoft connect having issues so i cant play the game i bought on steam

• 
  Nintendo Prime (@NintyPrime) reported 57 minutes ago

  @mooreslawisdead Yes, because it’s not directed at the game. The game has already been a huge sales success for them. Those comments are Sony’s problem, it’s ironically taken some of the heat Ubisoft usually gets away.

• 
  Steven (@StevenWallaby) reported 59 minutes ago

  *downloads Assassins Creed 2* *Steam has to download Ubisoft' app* *Looks up password and has to pull up Google Authenticator on my phone to get into the thing* *authentication error, restarts steam* *opens game and nothing binds to my Xbox controller correctly* *uninstalls AC 2*