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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 71% Sign in (71%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Orléans Online Play 20 hours ago
Orléans Sign in 1 day ago
Chatham Sign in 2 days ago
Paris Matchmaking 3 days ago
Metz Sign in 4 days ago
Metz Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • theanthonyhowel
    Anthony Howell 🇺🇸 (@theanthonyhowel) reported

    @Pirat_Nation Ubisoft has had leadership problems for years. It's so sad to see a once great studio be reduced to this.

  • ShadowMaster53
    HunterEatsHunter (@ShadowMaster53) reported

    @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

  • kohak_82
    匡生 (@kohak_82) reported

    @UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.

  • bombodiez10
    BomboDiez (@bombodiez10) reported

    @TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒

  • baundiesel
    baun (@baundiesel) reported

    Layoffs suck especially when done by a division under a multi trillion dollar company but this is happening amidst Ubisoft layoffs and rumored job cuts coming to Playstation as well. These journalists know these things, they know this is a industry wide issue, why play dumb?

  • TheNathanNS
    𝔑𝔞𝔱𝔥𝔞𝔫 (@TheNathanNS) reported

    What's actually happening with the gaming industry lately, why's there so many layoffs and studio closures happening in such a short span? We have Microsoft considering to close Ninja Theory, Compulsion, South of Midnight and Double Fine, there's huge claims of layoffs happening at Bethesda and ID Software. Ubisoft just closed many of their studios and did mass layoffs on others. Arkane also possibly being closed. Dontnod are expected to be bankrupt by November, Quantic Dream also reportedly expecting layoffs, there's probably a couple I missed Like what's happening, why is all of this coming out at the same time?? Gaming industry crash inbound or what?

  • xBenni21
    Benni. (@xBenni21) reported

    @igameorsm @UbisoftSupport @Ubisoft Still the Problem?

  • SebAaltonen
    Sebastian Aaltonen (@SebAaltonen) reported

    @HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.

  • RubenDyb1
    RubenVsTheWorld (@RubenDyb1) reported

    @Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.

  • Eldowzo1
    Hank Scorpio (@Eldowzo1) reported

    @KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services

  • Zerocross013XV
    James Headnail (@Zerocross013XV) reported

    @TonyMichaelX No wonder. Change your idols. Meanwhile Ubisoft fix the rain.

  • wncdev
    Wnc (@wncdev) reported

    @UbiJugga hey i’m sure frax is still meant to be working on ubisoft stuff, definetly won’t get him in trouble. plus go open source it as i said i have zero issues with you having a site i couldnt care less but publicly attacking others including mine and spreading lies along with ddossing me doesnt exactly give you a great image does it bub.

  • Ghostlyxfortuna
    𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported

    @t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.

  • Bengho_
    Bengho (@Bengho_) reported

    UBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM

  • ChakaalStarr
    Chakaal Starr (@ChakaalStarr) reported

    @LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.

  • NoSugarCoater2
    Professional Hater (@NoSugarCoater2) reported

    @Chronobus @ShitpostRock2 The problem is you obsessively single out Valve as if theyre the root of all evil (they invented loot boxes etc.) while conveniently giving ea, ubisoft, nintendo, and the rest a shrug because "everyone knows" Thats not criticism, thats selective seething and hypocrisy.

  • Dat_Jebus
    Jebus (@Dat_Jebus) reported

    @LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.

  • Geezaws2
    🇹🇹 Geezaws🗽 (@Geezaws2) reported

    Ubisoft has been wallowing for *years*, Embracer overextended, Xbox prioritized streaming revenue over box sales, playstation moved towards a multi billion dollar live service model betraying its 40 year single player history.

  • MREVILA55
    MREVILA55 (@MREVILA55) reported

    The problem is Ubisoft.

  • _IScrimI_
    primescrim. (@_IScrimI_) reported

    The FPS this season is terrible man, it says i average 354 in the benchmark but go from 320 dip down to 180 constantly. Fix the fps @Ubisoft @Rainbow6Game

  • DoGputi
    RasKovitch (@DoGputi) reported

    @TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring

  • TheMaxiMatrix
    The **** Matrix (@TheMaxiMatrix) reported

    @xj0nathan Oh and also your talking a lot of **** when Ubisoft has a subscription service called Ubisoft+ which is part of a bundle known as PlayStation plus which is literally Sony version of gamepass

  • DanukiTheTanuki
    Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported

    @Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down

  • wllmlew
    DoYou K Now The Brokeboi Insider (@wllmlew) reported

    @JusticeSolid @PoniesTearsHQ @JeremyBrouwer why is it people like to bring up "well they removed COD and it's still more expensive" do you guys forget there were other things added that caused the price to increase to $30 that are still available. $3 increase for an added $20 value Fortnite Crew - $12/month standalone Ubisoft Classics- $8/month standalone. not to mention adding more day ones to the service

  • criticalhitsTV
    The Critical Thinker (@criticalhitsTV) reported

    @ThaBeefDev @Pirat_Nation Why would I or any consumer care about Ubisoft? So your concern is Ubisoft profit...not the consumer? The problem here is too many of you are ignorant about business. Ask yourself a simple question, "why not offer the lower price on steam as well on Uplay". One price across the board. That would benefit consumers wouldn't it?

  • soaplexi
    Walkabo (@soaplexi) reported

    is this tweet funded by ubisoft and live service investors

  • KurouPS4
    Warden-Commander (@KurouPS4) reported

    @Albert_Bello1 @Pirat_Nation @Ubisoft This is the logic that got publishers to dive into the live service market in the first place. As far back as 2007.

  • batumakaramus
    Makaramus (@batumakaramus) reported

    @Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.

  • BouTreeFidy
    Immaneed Bout tree fiddy (@BouTreeFidy) reported

    @Pirat_Nation Of course it's facing development problems. I'll tell you right now despite my love for Ghost recon I'll take my computer out back and beat it with a mallet before I reinstall Ubisoft launcher on there.

  • lowlifewastaken
    low 🇭🇺 ⬛️⬜️🏳️‍🌈- watched TADC finale (@lowlifewastaken) reported

    r6 aim bugged, cursor showed, needed to restart since r6 crashes when I open it while I have OBS open, I had to wait for it to launch again without OBS all this time, I'm in a ranked match these are issues that have been there for multiple seasons, thank you @Ubisoft