Ubisoft Connect down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (20%)
• Glitches (8%)
• Game Crash (7%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Sign in	38 minutes ago
Montbéliard	Online Play	7 hours ago
New Delhi	Sign in	7 hours ago
Clarkston	Online Play	7 hours ago
Marseille	Glitches	11 hours ago
Palm Bay	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Baker Man (@The__Bakerman) reported 58 seconds ago

  @Ubisoft_UK I have been self-employed all my working life dealt with many companies but have to say that Ubisoft probably has the slowest customer service I’ve known, £180 spent a week ago ,still no game no update no news we’ve got your money who cares thank you very much !

• 
  w4terp0rch (@w4terp0rch) reported 3 minutes ago

  to be fair, #FarCry6 is broken. and @Ubisoft does need to fix its damage parameters on all counts. still fun though.

• 
  Sam Leistiko (@SamLeistiko) reported 5 minutes ago

  @Ubisoft @UbisoftSupport Day 1 of tweeting Ubisoft until they fix the glitch in AC Unity preventing you from getting 5 gold diamonds tank after playing the Dead Kings DLC (please fix it)

• 
  Agent Jo. - Waiting for BF2042, TD Heartland (@TheRealCrazyJo) reported 6 minutes ago

  Every single @ubisoft game I try to stream makes my stream work bad. Low fps, error messages on Streamlabs... I don't know where to start, Battlefield V works great. The Division 2 and FC6 don't... The Division 1 was ok-ish last time I streamed it.

• 
  Matthew Enthoven (@MattEnth) reported 13 minutes ago

  Far Cry 6: Ugh, another formulaic Ubisoft game? Forza Horizon 5: If it ain't broke, don't fix it

• 
  EMGG JKL (@JKLplays) reported 14 minutes ago

  @Ubisoft your PC app is hot ******* trash I can’t download ****. It crash and never reopened until I uninstall and reinstall it

• 
  Travis Benson (@TravisDogBenson) reported 14 minutes ago

  @w4terp0rch @Ubisoft This is how the industry is heading. Release the beta title to make a bunch of money, fix the problems when people start complaining. I would hate to be a coder at places like Ubisoft, Blizzard, Projekt Red, or worst of all *shudder* Bethesda!

• 
  AHHH! I NEEED a MEDIC bag! (@kl4vi3rlack) reported 18 minutes ago

  @PETA_Latino @Ubisoft Like a very wise man once said: "You got problems, boy. Deep down problems.". - Coach, 2009 Lmfao. Calm down ffs! It's just a GAME! Some animated polygons are fighting in a game. Oh, this is so bad... Good lord. Fix rl problems first before u always come up with such sh*it...

• 
  🌸KahraKoma🌸💛⁵✊🏾 (@KalicoFangs) reported 20 minutes ago

  Can someone please explain why Ubisoft still hasn't done a thing to fix Uno on Xbox? #IwantArefund

• 
  MattGolding (@ThePorterMG) reported 21 minutes ago

  @AckermanWulf I'm having the EXACT same issue. Ubisoft needs to admit its their fault and stop blaming the consumer and their equipment

• 
  FleXyColdHandz (@FleXyColdHandz) reported 27 minutes ago

  @Ubisoft Your games give me motion sickness because they are terrible optimized for 4k OLED TVS. Until capture cards allow 4k 120hz with auto latency mode I am unable to play your newer game :( No issues with other games!

• 
  Tim (@Tim42134457Tim) reported 27 minutes ago

  @Ubisoft why can’t I play anything are servers down?

• 
  3 years Tops (@Morecapsicum) reported 27 minutes ago

  @Xbox @Ubisoft @FarCrygame The sound issues on Xbox make the game unplayable. Wtf did I pay $100 for a half finished game?

• 
  AHHH! I NEEED a MEDIC bag! (@kl4vi3rlack) reported 33 minutes ago

  @PETA_Latino @Ubisoft Like a very wise man once said: "You got problems, boy. Deep down problems.". - Coach, 2009 Lmfao. Calm down ffs! It's just a GAME! Some animated polygons are fighting in a game. Oh, this is so bad... Good lord. Fix rl problems first before u always come up with such sh*it...

• 
  ✧ Mezton ✧ (@cringtom) reported 35 minutes ago

  @UbisoftSupport Almost all of my friends have been having issues launching Ubisoft connect. It keeps giving the error "A server is temporarily unavailable" or "Failed to initialize". We have to retry at least 10 times in order for the launcher to connect. Is it from your side?

• 
  Buck045 (@Buck0451) reported 37 minutes ago

  @UbisoftSupport @Tiger_Tear He gave you the answer that u ask! Now where is the fix? Lots of people hot this issue . I almost finish the game and u still dont release a fix. Come on ubisoft go work a little bit, u release always same Games reskinned with tons of bug! Why u dont want to work?

• 
  Koopa (Rip DMX) (@RespectTheLogo) reported 38 minutes ago

  @Gee4hunnidd @kidsmoove Was there a problem with what he showed, or are you just mad because it's Ubisoft?

• 
  Tim Ingram (@justjump999) reported 38 minutes ago

  @Ubisoft @UbisoftSupport please fix your servers for @FarCrygame getting booted half way thru missions with freinds is frustrating

• 
  PARTschEI (@PARTschEI) reported 39 minutes ago

  @PETA_Latino @Ubisoft how about gloryfing violence against humans? That not a problem?

• 
  izaya28 (@luffyking3o3) reported 40 minutes ago

  @UbisoftSupport please fix Far Cry 6 it crashes soemwhat frequently or when trying to connect to ubisoft connect

• 
  w4terp0rch (@w4terp0rch) reported 42 minutes ago

  @TravisDogBenson @Ubisoft 100%. I cant even get mad now because I expect it. Its part of the package deal. And all I hope is that those who buy it early at least give the bullshit corps incentive to fix it at least by the time the GOTY edition comes out

• 
  c (@kxyriaa) reported 44 minutes ago

  @Ubisoft fix ur servers

• 
  Jason❤rti (@JustAGa93897008) reported 47 minutes ago

  @UbisoftSupport hey Ubisoft I tried to use the link that the far cry 6 Twitter account gave to people to check the rules for the photo mode contest but it doesn't work it just will not load at all and I've seen other people have the same problem

• 
  Neal MacConṁara (@MiseBanjax) reported 50 minutes ago

  2/2: Given that I've had this issue in the past with ONLY Ubisoft games & that this time is wasn't just myself experiencing it leads me to think that the problem is on Ubisoft's end. Be peddled the same out of the way fix that apparently doesn't even work is very annoying

• 
  Itasil92/TDDarkZone⭐️🇮🇹 (@TDDarkZone) reported 51 minutes ago

  @TheRealCrazyJo @Ubisoft With streamlabs I'm having problems when I stream State of Decay 2 instead... I normally stream with 4000-4500 bitrate, but I have to use 2500 for SOD. With TD works fine. Last night I had to use performance mode too, cause with SOD was starting to not like those bitrate too. Meh

• 
  Crystal Lite (@CrystaliteLite) reported 52 minutes ago

  Also having almost finished AC:Rogue, @Ubisoft absolutely should have had it be the big AC that year, and then hold off on Unity for a year to sort out the issues Rogue was a great ******* idea that was limited by the fact that it clearly had fuckall for a budget

• 
  FleXyColdHandz (@FleXyColdHandz) reported 54 minutes ago

  @Ubisoft Your games give me motion sickness because they are terriblly optimized for 4k OLED TVS. Until capture cards allow 4k 120hz with auto latency mode I am unable to play your newer game :( No issues with other games!

• 
  Frans Bouma (@FransBouma) reported 56 minutes ago

  I'll build some tools to not let my research time go to waste, but don't expect I can fix some of the jarring issues, as I failed to find a way to do so. To be honest I don't expect Ubisoft to fix them either. So it's up to you if you want to give them money. 4/4

• 
  FleXyColdHandz (@FleXyColdHandz) reported 56 minutes ago

  @Ubisoft Your games give me motion sickness because they are terribly optimized for 4k OLED TVS. Until capture cards allow 4k 120hz with auto latency mode I am unable to play your newer game :( No issues with other games!

• 
  Zeta_GGWP (@ZetaGgwp) reported 57 minutes ago

  Shields are even more unbalanced and broken than on Java [they don’t break by axes] (which is hard, believe me, It’s hard to be as unbalanced as a Java shield, I’ve seen Ubisoft/Bethesda games less broken than Java shields) No functional offhand. [4/?]