Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/02/2025 10:30

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilEmbu Sign in
FranceParis Sign in
United StatesPhoenix Sign in
United KingdomDronfield Sign in
United StatesAustin Sign in
United StatesDuluth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • BNotoriousPAT Brian Patterson (@BNotoriousPAT) reported from Sharpsville, Pennsylvania

    Hey @Ubisoft fix the “A Brother’s Keeper” quest fight against Odin in @assassinscreed #VALHALLA I can’t progress without defeating the guy and it’s frustrating

  • KhaosSD Khaos | .002230 (@KhaosSD) reported

    @wstnR6 Deactivate Uplay shift+F2 **** to begin with. If that fixes then look up the actual fix

  • lime_16775 Fabian🌍🇪🇺🇩🇪 - CEO der Pilz-/Wolkenlandschaft (@lime_16775) reported from Gransee, Brandenburg

    Does anyone have the same problem as me? My personal challenges in the current battle pass doesn't count as they should? Am I the only person have this problem? @Ubisoft @UbisoftSupport #RainbowSixSiege #Bugs

  • NotzatG NotzatGuy (@NotzatG) reported

    @RimsyyX @UbisoftSupport I'm facing a problem when launching ubisoft games from epic games store, I can't log into my account Please help

  • hawaiian_dr HWDR (@hawaiian_dr) reported

    @Ubisoft @stanger_things Yeah thats cool or whatever, but fix uno on xbox

  • TheForgotten69 I Forget (@TheForgotten69) reported

    @ReaperNexus @Ubisoft @Cex Got past the 1st island- Plenty of rinse and repeat gameplay. Look, there's nothing wrong with liking crap. BUT the problem arises when you defend crap like you're being paid by the company. You're moving the goal post- next time you'll say play at least 25 hours. Get a life.

  • MrIppikodoku Tsukasa_96 (Temporary name) (@MrIppikodoku) reported

    @vr_sorro @MrGadget76 @GoogleStadia Thankfully Ubisoft support was able to fix that.

  • Garybro27228337 Gary brown (@Garybro27228337) reported

    @Ubisoft screwing people again have a known issue with assassin's creed black flag since 2016 and still haven't fixed it leaving me unable to play dlc I've paid for

  • Linkdestroy1 Linkdestroy (@Linkdestroy1) reported

    @LumberjackRy And before the Cyberpunk problem, they were at more than 8 billion in the stock market, more than Ubisoft

  • OneTrueAsura Snowy (@OneTrueAsura) reported

    @loftipixels @CyborgMarc Thats why i never refunded cyberpunk dispute it’s issues. Really want Devs chasing out of reach ambition then letting innovation die (Ubisoft) besides it’s not like we get rereleases every year like Skyrim/GTA5.. go for broke!!

  • Suafps Sua (@Suafps) reported

    Decided to play some unranked to get some BP points after i couldn't connect my phone to my uplay. Really fun to get matched vs a cheater stack that spins faster than my old Beyblade. Fix your anticheat @Rainbow6Game if you want to make year 7 the greatest year of Siege.

  • WotanZA Wotan (@WotanZA) reported

    Ubisoft me angy! Game bad! Fix!

  • boukounandi boukou ‏‏‎❼ (@boukounandi) reported

    @Zuby_Tech Ubisoft is doing day in date with their ubisoft+ subscription service

  • ElrondGaming 𝔈𝔩𝔯𝔬𝔫𝔡 𝔊𝔞𝔪𝔦𝔫𝔤 (@ElrondGaming) reported

    @IronClawGaming @Xbox_Series_XS Adding 2-3 1st party games per year Day One to the service also won't help them. The issues with the above image: - Price is way too high - Gamers are only limited to PS4/PS5 and no cross-progress - If you add future Ubisoft+ and EA Play, then their price will increase even more!

  • KellyBeck4 Kelly Beck (@KellyBeck4) reported

    @lime_16775 @Ubisoft @UbisoftSupport I have this problem as well you are not the only one

  • Ma1icee 𝑅𝑜𝓈𝑒 (@Ma1icee) reported

    @who_ideals you right lemme fix it, Ubisoft: A **** company

  • noobycubuddy Noobycubuddy (@noobycubuddy) reported

    Please r6 fix matchmaking My team and I have had many problems to the point where we’ve fell into copper. Smurfs Plat players (copper-silver) Awful teammates (in addition to plat players against us.) Silver to copper… lovely (Gold 2 4 seasons ago…) @Ubisoft @UbisoftSupport

  • DWMaje Maje (@DWMaje) reported

    @Belastbar_ @PlayApex @Respawn They need to fix their game. I think if they did a Ubisoft and dedicated a season to fix their game opposed to continue to release new stuff onto of the current problems it would do good for everyone. They're already getting bag. Prioritize fixing the game over new seasons.

  • theactualpontus Pontus Persson (@theactualpontus) reported

    @Suafps @Rainbow6Game how should Rainbow 6 do anything about a Ubisoft issue?

  • Paladin000Dark Dark Paladin000 Gaming Page (@Paladin000Dark) reported from Hot Springs, Arkansas

    @Riskit4TB @marlisjun Greg Miller is saying that if one of these three rumors is true it could be a huge week for them we all pretty much know their Subscription Service going to be one of them I'm predicting an acquisition I just hope it's not a Ubisoft

  • J0B0smiles JOBOsmiles (@J0B0smiles) reported

    @UbisoftSupport Yep. I had this problem for all of last week's challenges both the battle pass challenges and Ubisoft connect challenges. I hope they do something to make up for this

  • KellyBeck4 Kelly Beck (@KellyBeck4) reported

    @Rainbow6Game the challenges are not working on the ubisoft

  • ArthurLexur Cameron 🇺🇦 (@ArthurLexur) reported

    @Itsjstdubz Bro, don't you understand? BREAKING: Take Two interactive is set to release its own subscription based service like EA Play & Ubisoft+ soon. The subscription will 2K titles & Rockstar Games and other games published by them prices are unknown & T2 will have their own PC launcher

  • LGamelife watameln (@LGamelife) reported

    @Ubisoft yo can ya fix the Driver game the driver san Francisco game.. put it on sale on steam or sum too :) split screen broken ish

  • oOStep_Oo 丂イ乇ア 🌑 (@oOStep_Oo) reported

    @DRadar410 @flechamoob @KalebPrime Ubisoft is like dead, especially with all thier service free to play attempts *ahem* hyper Scape *ahem*

  • GryllusThePig Gryllus the Pig ➡️ GSFC? (@GryllusThePig) reported

    @JerichoWing It’s weird despite Ubisoft’s constant push for sequels we’ve still only had the one For Honor game continuously updated over the last five years And I mean I prefer that to yearly sequels But it also makes it intimidating as a new player. Not to mention MTX issues

  • ZombiByte stephen masters (@ZombiByte) reported

    @Bangarang_Seb Wish I could go back and play it but the game is ****** on PS5 Wish @Ubisoft would fix it.

  • haide023 Syed Haider (@haide023) reported

    @Ruleof2Review If Ubisoft made a new Rayman today, it would probably be a live service game knowing them.

  • devmartajames James Stewart (@devmartajames) reported

    @samschwemm @UbisoftSupport It may be a bug because when I first tried last night it did give me the normal text box to submit a report, it gave me errors when trying to submit. It could also be that Ubisoft want reports done in game to support their new reputation system

  • MarcoStefan6 Marco-Stefan (@MarcoStefan6) reported

    @PlatObsession I dk how people claim the dlc bosses are the most difficult out of the whole game. I had more trouble with chalice dungeon bosses. Instead of spending 3 hours perfecting a boss, I'd rather clean up a ubisoft game map, honest.