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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (21%)
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Game Crash (10%)
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Glitches (9%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking | |
| Dreux |
Game Crash | |
| Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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MrBlackledge
(@blackledge_mr) reported
@UbisoftSupport a Ubisoft service is currently unavailable I updated 3 weeks ago and I haven’t been able to play since I have tried every single fix online including setting my IPV4 preference. What do I do?
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Adam Decker
(@deckdaddy25) reported
@VIP3R187 @Jorraptor Common denominator is Ubisoft. Beginning to think they're the issue.
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fïsh
(@fishsc00ter) reported
@UbisoftConnect please help me I can’t reach the Ubisoft connect servers, which means I’m unable to play r6s. It’s been like this(atleast) since yesterday. My friend (who’s playing on a different network) has the same issue.
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Damian
(@Dagon716x) reported
Stream will start hopefully soon Ubisoft is having problems with errors with cloud storage so it won’t let me play the game so verifying files right now to see if it works
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Chloe eh
(@chl0egemini) reported
@TheDivisionGame @Ubisoft Fix your company before putting Tom Clancy’s name in more mud
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sunioc
(@sunioc) reported
@john_goetz @KahunaCilver520 CDPR released Cyberpunk like 6 months ago and it's still not a functioning game and they crunch constantly and then lie about it. Ubisoft is also dealing with massive institutional abuse issues. But yes, Nintendo is the worst company ever and gets a pass.
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its Me
(@WhoDat295) reported
Damn @Ubisoft already platinum 5 other games and y’all still haven’t fix the saint faith mystery in @assassinscreed Valhalla? Wtf, I bought the game to platinum it like the rest but you slowly making me quit the assassins game cuz it’s been forever smh FIX IT
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Jay-Vohn Zimmermann
(@KOAK_CP3) reported
@Ubisoft fix the freezing for Xbox is annoying as hell
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PapaJohnMlg223
(@PapaJohnMIg223) reported
@Ubisoft @UbisoftSupport Hey Are you guys aware of a current game-breaking exploit in Rainbow 6 Siege? It is what is known around the community as “The Barricade Glitch” allowing the player who does the exploit to see through the barricade and not the opposing team. Plz #hotfix
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Jian Sarys
(@Jiansarys) reported
@UbisoftSupport What is going on with your lame Uplay store? Always an issue. Yesterday and tonight I can't even browse the game section because it freezes us as soon as it get's to it. If I click on any other section, news, games, ubisoft+ they all work fine. Store section = garbage. Don't work
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Colombo's Mafia
(@ColombosMafia) reported
@SilentHillDude Yeah, I miss that Ubisoft, even though I liked ac origins and odyssey (still haven't played valhalla) if they go full games as a service mode I'll probably not play their games anymore
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Jose :3
(@freejoseman) reported
@primegaming i have an issue i cant reclaim some stuff from AC valhalla for the ps4 because it always gets stuck after i log in with my ubisoft account in the prime gaming seccion
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Skall Time Low
(@piss__gurl) reported
@AnishDLS1 @SomeWalnuts Valve is overrated yes but from a business standpoint they're leagues better than most big studios. Bethesda, Activision, Ubisoft, Nintendo, all have some pretty big issues from a business and marketing standpoint. For me it's not about content, it's about community support.
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Evette Green
(@Lar_Lar88) reported
@UbisoftSupport are login servers down? I haven't been about to log in and receive the "a ubisoft service is currently unavailable. Please try again later" but my husband's on and playing games.
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Nolan
(@MiliiZR6) reported
"A ubisoft service is currently unavailable at this time" this is what i get when i try to sign in to any of my uplay accounts
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Jon
(@NebulaJam) reported
FIX YOUR GAME UBISOFT HOLY ****
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Jlpeaks
(@Jlpeaks) reported
@UbisoftSupport Hello, I’m having an issue redeeming the free Altair outfit in Valhalla. Both the ingame Ubisoft club and the app don’t activate when I press the button.
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Will Crowley
(@Crowley155) reported
@GameStop Ya know, I work three jobs and try to be a good dad but sometimes I just want to play Risk. Why does the Ubisoft Risk game crash every time I get a good setup? It crashed four times tonight and I've been reporting this for over a year. Sigh. Any good alternatives?
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N’adom
(@TheRealNadom) reported
I’m done playing Rainbow Six Seige. @Ubisoft @UbisoftSupport please fix the DDoS attack. I’ve experienced them like 3 or more times today 😤🤬.
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ehh help
(@amogusfart) reported
@Rainbow6Game Hey, I've had a issue with R6S during today and yesterday. Ubisoft Connect wont go online for some reason, and it's weird because everything else on my computer works completly fine. It is'nt just me who experience this, some of my friends has had this issue too.
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Jon Jones
(@jonjones) reported
@dienowkthx @StreetVillain No idea. Could be Ubisoft is having a bad weekend. Still, this game has been out for quite some time, and trapping a new player in an infinite loop of login screens that pretend it's not mandatory seems like it should have been ironed out by now.
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Twins Of Destruction
(@TwinsofBoom) reported
@Memento_Gallery Ubisoft shoved it under the rug because to them this abusive behavior is normal to them. They will never say anything because they have no humility or care to adress the problem...because they know with todays news cycle most of the population...the normies...wont know a thing.
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H.S.
(@Hai_ImHS) reported
@Ubisoft @UbisoftSupport Please fix the mouse glitch in R6 that doesn't allow us to turn our drones or characters whatsoever. It's annoying having to restart the game mid ranked because this!!!
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Reap3r09
(@UReap3r09) reported
@LazerzZHD (1/2) The only problem I have with fighting it, is the way it’s happening with Activision/Blizzard and Ubisoft is the way it’s being fought. I don’t like how some people are blaming the entire companies and some even the whole gaming community.
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Alexandre Fuchs
(@macronoob_alex) reported
You should be able to rent or buy in-game cut scene and spoken text versions promoting product or service. Quality equivalent to game polish. Huge revenue stream for Video Games Studios @EA @Activision @Ubisoft
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Daniel garcia
(@Dgarcia106) reported
@UbisoftSupport Have been having issues for the last few weeks with Ubisoft Connect? Chat is never available, need assistance ASAP
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Austin - #FreeCuba🇨🇺
(@MrSugarDabs) reported
@JAWSGames @Ubisoft Yeah, This doesn't feel genuine. It seems like the same bullshit every company spouts off when they're in trouble. He hand picked the ****** that was named in the Lawsuit. He has more to do with this then the current leadership.
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Qush Aes
(@Darklink______) reported
@RobinUniverse_ @Anjyoun @gardiner_bryant Oh yeah, I'm just saying that for example Origin and Ubisoft Connect may fail for some people or some games might crash like RDR2. I definitely think it's doable that Valve will have fixed most issues by December though so here's to the revolution I guess! :)
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ehh help
(@amogusfart) reported
@UbisoftSupport Hey, I've had a issue with R6S during today and yesterday. Ubisoft Connect wont go online for some reason, and it's weird because everything else on my computer works completly fine. It is'nt just me who experience this, some of my friends has had this issue too.
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MaskedGlowingRamen
(@RamenGlowing) reported
@UbisoftSupport the fact that I reset my password just for it to say "sorry wrong password" and the fact I'm now locked out of my account because of failed logged in attempts because I had to log out and log back it just to see if your Uplay system works correctly fix your system