Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 06/08/2023 01:40

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Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • Sign in 66.37% Sign in
  • Online Play 23.71% Online Play
  • Matchmaking 4.52% Matchmaking
  • Glitches 3.89% Glitches
  • Game Crash 1.13% Game Crash
  • Hacking / Cheating .38% Hacking / Cheating

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities::

Loading map, please wait...
United StatesGreen Bay Online Play
SlovakiaBratislava Sign in
SwedenÄngelholm Sign in
United KingdomBrentford Matchmaking
United StatesOverland Park Matchmaking
FranceBron Glitches

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:
  • its_a_tubathang Dakota Maze (@its_a_tubathang) reported

    What I find a little upsetting? There is no mentions about the bugs for Valhalla on the @Ubisoft page, and literally nothing about it on @UbisoftSupport since the 18th. How about instead of putting out new titles, you fix the one thousands are having issues with?

  • JARKH87 Jar Jar Blinks (@JARKH87) reported

    @TaKenR6 @Nibellion it's not a problem if you've already played it (or played a chunk of it), and/or playing through it right now. It's not like we can predict the future, y'know; otherwise it's easier to assume all non-Sony / Nintendo / Valve / Epic / Ubisoft games will be on Game Pass eventually.


    tweeting “**** you” at ubisoft every day until they fix the legacy of the first blade dlc

  • PurpleTheta Jake (@PurpleTheta) reported

    @its_a_tubathang @Ubisoft @UbisoftSupport Virus or not, gaming industries always has these problems when their new games come out. Especially Ubisoft and Bethesda.

  • MayorCustomMade Custom Made Smitty (@MayorCustomMade) reported

    I was so excited to buy the new @FamilyFeud for @xbox one. @ubisoft published and released it w/ multiple spelling errors. I've waited 10 years for an updated version. Disappointed...

  • Londonkq1 LondonKQ (@Londonkq1) reported

    @Ubisoft GET ME OUT THIS DAMN BUNKER!! I have killed everyone in this bunker a million times get to the elevator and it wont let me out. Black screen!! The face of the enemy - escape the bunker mission. #glitch #bug #frustrated

  • Ryanlundberg1 GATORZ (@Ryanlundberg1) reported

    @Ubisoft who else has the swan road home quest glitch after you die mine is glitched

  • codygamblingtv Cody Norris Nguyen (@codygamblingtv) reported

    Been sitting in the queue for a ranked match for almost 2 hours on stream. @Ubisoft and @Rainbow6Game Fix your queue. Im trying to finish my placements and its taking forever to get into a game. Please fix your game.

  • Sh1n9collarbone Tahar Islam (@Sh1n9collarbone) reported

    It took Ubisoft nearly 2 weeks to address an issue and it’ll probably take them another 2 to sort it out 🙄

  • theguruofvoodoo retrocoregaming (@theguruofvoodoo) reported

    @Ubisoft Do you guys have a fix yet for AC Valhalla? Been trying to get the game to work on my system for over two weeks and still no replies back from support regarding the crash bug I keep getting when I try to launch the game. Anything I can do to get it working? Anything?

  • plewsystation plewsgamestation (@plewsystation) reported

    @GAMEHelps your reply in dms was disk scratched then you can return it. Or if the disk is broke I legit can’t use or take advantage of any thing I paid for!! you refuse to refund/compensate for this? Another person said I have it and it’s fine no! Ubisoft have said it’s broken

  • vickydomit Bang, Bang (@vickydomit) reported

    @Ubisoft waiting for the walls and shadows bug fix #valhalla it’s really annoying.

  • Alien_Highjinx Mïšçręãńt (@Alien_Highjinx) reported

    ****.... #WatchDogsLegion on #Xbox looks fantastic - but currently it’s not really worth the $ to play it - it has a serious glitch that doesn’t ALWAYS save progress & makes you redo many missions OVER & OVER & OVER —- @Ubisoft @watchdogsgame needs to be patched!

  • paigesinked ペイジ🌙 (@paigesinked) reported

    Hey, @Ubisoft: doing a whole fortress capture fight with a black screen glitch, being forced to use odin's sight just to navigate ISN'T IT! I like Valhalla, but damn. :(

  • AlphaPapaDelta Jose Angelo (@AlphaPapaDelta) reported

    @liam5_3 @UbisoftSupport It is a patch thats needed by ubisoft/ sony. We tried absolutely everything with the playstation rep and still get the same error ce-108255-1. I wish I knew before he made me buy a ps plus membership. Dammit.

  • DanEyed DanEyed (@DanEyed) reported

    @Elric821 @Ubisoft Are you playing on PC? I've been having the same problem. I came across this and it seems to help. But I do have to do it before starting a game everyday. Right click on the game in ubisoft connect and they'll be an option to "verify files" it takes a few minutes. Hope it helps!

  • quornee J (@quornee) reported

    @AskPlayStation online purchase not appearing in game.. Ubisoft says it’s a known issue and to contact Sony

  • Sith9890 🔎🐔💀Alex🔱🐙🔍 (@Sith9890) reported

    hit a gamebreaking bug 100+ hours into Valhalla wherein an NPC "dies" in a quest 30 hours ago and it's broken the main quest ...thanks Ubisoft

  • BihonBalint Bihon Bálint (@BihonBalint) reported

    @TheGodlyNoob At this point I'm just amazed at the issues r6 has. Like I would have to think for weeks to create theese bugs and ubisoft does them every ipdate.

  • Deepfak15866523 Deepfake (@Deepfak15866523) reported

    @Ubisoft me angy fix game

  • TomMusgrove11 Tom Playz Gamer (@TomMusgrove11) reported

    @watchdogsgame @jadedblks You guys are ridiculous every other company can fix a game in about 2 or 3 days not Ubisoft though Ubisoft are a bunch of retards who they don’t know what do do

  • plewsystation plewsgamestation (@plewsystation) reported

    @GAMEHelps you sold a game for £100 ultimate edition with vip perms that don’t work now in so Ubisoft have been announced series X save issue is still not even on to to be fixed yet you refuse to refund yet MC are refunding customers but not you! Coz it’s not a disk issue really!

  • Liam_X_mac the protagonist (@Liam_X_mac) reported

    @Ubisoft Valhalla has crashed 5 times today....fix it please

  • SVGC_Royale SVGC Royale (@SVGC_Royale) reported

    @UbisoftSupport my subscription gets SUSPENDED every time i pay for it, and it did take my money from the bank, and it is saying im not a member of ubisoft, can u guys fix it please, i want to play my games again. my bank, its saying i did pay for ubisoft

  • DaverticaI Dave (@DaverticaI) reported

    Is it only me or i just got r6 connection error and my uplay crashed when my internet is normal?

  • TESDzac182 ZachAttack🇨🇦 (@TESDzac182) reported

    @watchdogsgame The fact that series x save is still broken, therefore unplayable is messed up. Its extra insulting to people who bought it at launch for full price and it's been on sale since. Why would anyone buy the next ubisoft game at launch?

  • Alien_Highjinx Mïšçręãńt (@Alien_Highjinx) reported

    @MR_TOO_SOON @Ubisoft @watchdogsgame It also does NOT save any collectables you pick up (when the glitch happens) but it’s one of those weird glitches that seem to work on/off whenever it feels like it

  • echo8mydog Echo8mydog (@echo8mydog) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport hey I have a problem with the new season I bought the battle pass and it took away my season pass or year pass whatever it’s called the one that’s 40$ Canadian and I am very annoyed so please help ubi and if u see this please share

  • TheLordMarvel Tom Hale (@TheLordMarvel) reported

    @TheBestSlice Maybe Ubisoft will do a quick patch to fix it. Could come with the Yuletide stuff in a few days or week.

  • DestinyDragoon1 Destiny Dragoon (@DestinyDragoon1) reported

    @Ubisoft @assassinscreed whats up with your game every time there is a loading i have to alt+tab, and thats not all im stuck in a quest called birthrights no i cant progress in your game..... 70 euros for this broken game should i get a refound? or can you help me