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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
 Franco da Rocha |
Sign in | |
| Lages |
Sign in | |
 Weymouth |
Online Play | |
| Vitória |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Kristian Rowe
(@KristianRowe12) reported
The most important takeaway from this is that Ubisoft were given time and room to change and have made barely any effective ones and if they have, their lack of transparency is one part of the larger issue. (1/?)
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LeonPaws in VRC✊🏻✊🏼✊🏽✊🏾✊🏿
(@CatspressoLood) reported
Ubisoft servers down?
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Marcin
(@motojontko) reported
Who else lost 100+ hours playing @assassinscreed by @Ubisoft? I have bought game and can't complete it due to a bug. Know issues list and updates seems to be ignoring posts on support forums #bugisoft
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JordanDoes
(@itsJordanDoes) reported
@Add68102656 This is a Ubisoft issue though..? I guess I’m mainly confused by your criticism. There’s been a lot of speaking out by mentors today and a lot of accounts running around trying to criticize them for how they stand up for a the victims of abuse at Ubisoft.. it doesn’t make sense.?
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Endey “Destroyer Of Worlds”🇭🇹🇺🇸
(@Endeyman) reported
@CentenoSparky @DylanKimmerling @Ubisoft This is actually an important issue workers are being abused and the people doing it keep their position in the company maybe actually know what ur talking about first man
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Add
(@Add68102656) reported
@itsJordanDoes This is not just a Ubisoft issue, this is an issue of the gaming industry, and who criticized people standing up for abused victims?
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Ceymone
(@OfficialCeymone) reported
@RyyFyy @ShiroAF2 (please see Section 2.1 of the Ubisoft Terms of Use for my source) "Except if specifically allowed within a particular Service, You acknowledge that You may not create multiple Accounts."
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khalifa69
(@khalifa6920) reported
@Rainbow6Game @Ubisoft Yo got all DDos on game end game crash on Ranket
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pkrn👟🥤
(@Pikurino_) reported
Is there a problem with Ubisoft Server right now? @UbisoftSupport
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The Nigh Quest
(@QuestNigh) reported
@Prohumanman1 Yeah, just wanted to point out that the #Ubisoft problem is the industry's problem. Talent will leave eventually. Our cast member is thinking about finding a new job just because of crunch. I have left entire industries because of it. Abuse is far worse.
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Myster Man
(@MrMansMansMan) reported
@YongYea God these guys are so annoying. Ubisoft is really bad, but there were other issues that were more present before. They never got a pass for their bullshit, just other news stories about other companies mistreating employees were more pressing.
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starrifyx
(@Starrifyx) reported
@JTTG I agree about Riot 100%, even though I used to play League quite a lot and am a fan of K/DA (their own virtual pop group). Don't know enough about Ubisoft but I've had very bad experience with uplay and customer service. I'm from Hong Kong so no Blizzard. Big no to Tencent too.
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Manuel Romero #SaveSmash
(@ManuelRomer2) reported
@itsJordanDoes @Add68102656 No, it's an industry problem. Ubisoft just so happens to be the more obvious culprit of this culture. #holdubisoftaccountable
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AussieEevee
(@aussie_eevee) reported
@UbisoftSupport Is the service down? I can't log in via the Ubisoft connect client.
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.mar.nero.
(@_mar_nero_) reported
@FoundedScarab Yet uplay as well as the servers are having a hell of a time, major errors and issues that occurs almost weekly, last time was last week, all service's got offline for 2 days...
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Corwyn 🏳️🌈
(@NywrocB) reported
What Ubisoft has done and hasn't even tried to stop doing is horrible, not buying their games again until they fix their ****. #HoldUbisoftAccountable
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Ty🇨🇦
(@ZrGFPS) reported
Cant login to Ubisoft connect, says “Ubisoft service is unavailable” nice... guess I’ll go **** myself
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Chris Quirk
(@Chris__Quirk) reported
@GlennHODL4 @ScoutSorare @Ubisoft Horrible mate. Not going to lie, I hope a lot of people at the top are having that issue this week.
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Zack Zand
(@makermatic) reported
How tf did Ubisoft not fix the harassment problems?
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Myster Man
(@MrMansMansMan) reported
@YongYea They’re like literally obsessed with Ubisoft or something and act like they’re better than everyone else for talking about their issues 24/7.
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MoldyNugget カビの生えたナゲット
(@FunRageDie) reported
@Bones_McGinty @IGN by the way ubisoft had some abusers leave but there's is more abusers there some people went to work for ubi and some didn't know about the abuse, the issue is most the abuse is covered up by ubisofts hr departments, so take that comment and shove it right up you're butt
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The Dark Lord Ash 🐍
(@KingSingh93) reported
@hoja_fantasma @Memento_Gallery @MnemonicSyntax Yeah I definitely understand what you’re saying. It’s basically a ****** way to do a good thing. I suppose we have to pick and choose our battles then, maybe deal with this whole Ubisoft issue first and then deal with how it was done
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bradley bledsoe
(@legendkiller855) reported
@Ubisoft I'm never buying another ubisoft game until this company takes its harassment and bullying problems seriously
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starrifyx
(@Starrifyx) reported
@JTTG I agree about Riot 100%, even though I used to play League religiously and am a fan of K/DA (their own virtual pop group). Don't know enough about Ubisoft but I've had very bad experience with uplay and customer service. I'm from Hong Kong so no Blizzard. Big no to Tencent too.
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♠SouL♠️
(@Soulnemesis83) reported
@MoreHandsThanU @Optimus_Code Btw. It's already happening. Ubisoft declaring focusing on f2p games, EA stirs since long into that direction, blizzard etc.. These kind of development (low risk high revenues) are predestined to be on a service based models
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Phoebe Nixx 🎮 (she/her)
(@PhianixxGaming) reported
@Gameswithjames1 It's with games companies providing all the equipment for them (pcs, consoles, artwork, fancy systems +) then being on hand if anything needs replacing/problem solving! We've worked with Activision, Ubisoft, Bethesda, Bungie, SqE & a tonne of other clients regularly which is fun!
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Brie Code 🖤🐶🖤
(@briecode) reported
I first noticed this issue with people projecting when I became a lead with some studio level visibility at Ubisoft. I would hear rumours come back about me that were violently contradictory, “she’s too nice”, “she’s a *****”. I heard the same ones about all my women colleagues.
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James
(@LazerzZHD) reported
The only issue is that YouTube rarely promotes demonetised videos. Therefore Ubisoft have single handedly killed the video in its tracks without having to copyright strike me or take it down. That’s a clever move.
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Robirob
(@RobinWithTheD) reported
@Th3_Antonio @GemBearGaming I've tried 6 times now :c a friend of mine, @NaomeTwitch, tried it and it worked first time while on my end it sends me back to uplay homepage with a 404 error and if I try in-app it says the payment method wouldn't work - even though I tried several <.<
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ConocedorSam/Slimd
(@Slimdtube1) reported
@deckdaddy25 @IGN We know it's true, members who were in the public eye had already been fired due to overwhelming evidence. The problem is now the members who aren't public, who ubisoft just re shifted around in the company hoping no one would care. #HoldUbisoftAccountable