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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (4%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play | |
 Saint-Jory |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Oliver
(@AndrewO33425430) reported
@UbisoftSupport Nah, I don't have any issues on my end. I was just letting you know issues and bugs I have noticed so you can fix them. Thanks, @Ubisoft.
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(@launchpack1) reported
@WolvenEX @123Hurts @IGN It should be free. If UBISOFT of all people are putting out FREE optimisation upgrades, and you aren’t. You’re the problem. F rockstar and take two.
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Limpbizkit
(@Limpbizkit_22) reported
@growtopiagame Ubisoft fix the server
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Pun Based on the Name Glenn (seasonal)
(@Glenn_Kipling) reported
@UbisoftSupport AC ODYSSEY- hey, trying to check either the Ubisoft connect app or buy items with orichalcum in game gives me a connection error. What's going on?
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𝕬𝔍 🥀
(@GRIMMYRAX) reported
@foxygames_uk Ubisoft sucks and Xbox got the better end of the stick with Bethesda (not even a fan of Bethesda but still) and Activision Blizzard (grew up on most of their stuff over the last 15+ years). However, adding Ubisoft+ to PS+ is still good for the service. I want to see what’s next.
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Justin M.(TechN9ne2000)
(@TechN9ne2000) reported
@assassinscreed I didn't get to participateAT ALL cause it was broken for the entirety of the event. Thank you Ubisoft
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I'mYourDAD
(@CumtoDad) reported
@IGN I'm not expecting anything good from cdpr or techland. Their games are broken as ****! Two awful companies, even Ubisoft is better than them.
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The Perfect Games Studio
(@ThePerfectGS) reported
@Ubisoft Ubisoft service not available for anyone else?
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Technik 🇺🇦
(@TechnikThe) reported
@funkinpunker @marlisjun @XboxGamePass How does someone hate Ubisoft then claim that their integration is gonna make PS+ the biggest service?
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RIbaldo
(@RIb3ldo) reported
@ItzSnaxx @JamieMoranUK As far as yesterday news, it seems Ps Plus Extra and Premium will get Ubisoft +. Not clear if the same service will be added to Game Pass or it will be available on Xbox but for a price
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CJSJ
(@MJSJ_YT) reported
@games_now9 @purexbox It’s not. Ubisoft already confirmed it won’t be free/apart of any other subscription service. If you don’t believe it then ask them lol. If they were to put that they might as well be bought by Xbox as Ubisoft+ is day 1 for their games
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Phillip Brooks
(@PhillipPBrooks) reported
@Ubisoft Sweet. It mentions in the article that the service will be coming to Xbox too. Do you have a release schedule for that?
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WeirdWitcher
(@TheGamingBox3) reported
@videotech_ It's better value than GamePass for console/PC but not than GP Ultimate. PS+ Extra and Premium only get Ubisoft+ Classics which could also come to GP while GP Ultimate got the full EA Play service and day 1 1st party games while those Sony games are older than 6 months.
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MasonKTA Gaming💙💛
(@masonktagaming) reported
Playstation fanboys really out here pushing Ubisoft Classics over Xbox users like it's the full service.....
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Technik 🇺🇦
(@TechnikThe) reported
@EriveltonFreit6 Ubisoft+ Classics, not the full service. 27 Ubisoft titles and 50 by the end of the year. The full Ubisoft+ is coming to Xbox and PlayStation later down the line.
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KyleRossmann
(@RossmannKyle) reported
@Ubisoft is there a problem with your servers for the division 2? I'm getting an error service are not available at this time. Afla 03 im in South Africa
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Crys1s
(@cryyys1s) reported
@iigaze_ @igoorctg w7m couldnt get visa im really sad about it , and i truly am it feels outrageous not to compete in your first tournament due to visa issue , but man it is how it is . ubisoft just can not change the date for the major in an instant . (1/2)
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BlackDevilX || #BLM ✊🏿✊🏾✊🏽 #BlackLivesMatter
(@DevilTastic) reported
Sooooo, if Game Pass isn't a sustainable model, why are Sony trying to do something very similar with their own service? Why are Ubisoft and EA doing it? The gaming industry is shifting the same direction as movies and TV, like it or not.
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Voided_Reality
(@Voided__Reality) reported
@Ubisoft Your service isn't work anything when you make no effort to bring your games up to current gen performance and resolution. Why would anyone want to pay you to play your games on their PS5/XSX at a weak outdated 1080p/30fps? Trash company, start listening to your fanbase.
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Streamer 🎬
(@Jkingproduction) reported
Seems like 04 on Situation missions (WAVE 2) only TWO enemies showed up waited for about 2 minutes tried to restart the Mission && still dose the same thing, trying to get (3 Stars on all my situation missions) please fix @Ubisoft @UbisoftSupport @Rainbow6Game #RainbowSixSiege
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Sarggeist
(@Rafi66616) reported
@Rayken_07 What is Ubisoft+? Its not ubi connect right? Is it a special service?
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(@launchpack1) reported
@WolvenEX @123Hurts @IGN It should be free. If UBISOFT of all people are putting out FREE optimisation upgrades, and you aren’t. You’re the problem. F rockstar and take two. If I upgrade a PC. I can play any game with those specs in mind. For free. Not sure why we normalised it not being free here
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James Breezy
(@WorkhardBreezy) reported
What’s funny the big news should be popping off soon starting with Assassins Creed Origins 60fps patch will be in gamepass to follow Ubisoft whole service should be in #gamepass sometime soon same road as #eaplay }#XboxGamePass
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Birphon_The_Second
(@Birphon2) reported
@Ubisoft is there a process I can go through to enable a Digital Version of a game? I own a Disc Copy of FarCry 3 and wanted to play it but found that it has a scratch it so when I go to the second island the game will instantly crash when I land
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Jackie McCarthy
(@gothik42) reported
Don't think I'll bother with the reda challenge, I've done it about 9 times already and still it says I haven't done it. I am getting to the point where I might just leave this game alone I love AC valhalla but with the problems at the moment I despair @Ubisoft @UbisoftSupport
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anudeep c
(@bunnyc12) reported
@TakodanTweets @thicc_stick_boi Ubisoft+ is a subscription service in both Xbox and PlayStation and Ubisoft + classic collection is being added to top tiers of PS Plus for free
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Herbsoda
(@HerbSoda93) reported
@JeremyPenter Strong 1st party line up for anyone coming fresh into playstation, disappointing classic line up and uncertain about how they will support the service going forward if they support it like ps now they won't come near gamepass. Getting ubisoft+ is a great get aswell.
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Cody Bowser
(@CodyBowser6) reported
@Ubisoft Scooby doo night of 100 frights on ps2 or maybe it was spyro or crash. Hard to tell I can't remember which was the first I played so many lol.
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T7PDM
(@T7Pdm) reported
So after all the infamy from last week to address such a simple thing as a missing price. Ubisoft just continues business as usual. @UbisoftQuebec doesnt care about its customers, even for a bug that affected every single player and would have cost them only 5 minutes to fix!
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MrLemon
(@MrLemon_UK) reported
@ForHonorGame @Ubisoft I played your game for 5 minutes and you guys now need to give me a new tv or fix the balence in this game