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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (26%)
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Game Crash (9%)
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Matchmaking (3%)
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Glitches (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Monterrey |
Sign in | |
 Adelaide |
Game Crash | |
 Schwedt (Oder) |
Sign in | |
| Canberra |
Sign in | |
| Leverkusen |
Sign in | |
 Béziers |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Matt P
(@Asdqwepkh) reported
@Ubisoft #AssassinsCreedValhalla a broken mess. Full of game breaking bugs making it impossible to progress. No help from support - 4 weeks many people unable to play. Fix it or offer refunds
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trevor_norris_25
(@25_norris) reported
@Xbox @Ubisoft My internet is fine and ever since the new Xbox has come out I have had 3 times where I have trouble connecting to online and when I do I apparently don’t own my games
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Brooker
(@Brooker411) reported
@Rmuldrake @Ubisoft @watchdogsgame Nice. I’ve lost dozens of hours of progress because Ubi have implemented this stupid cloud save system (like Xbox’s system isn’t enough). I’ve uninstalled it now. My time is to precious to waste on broken games. Ubi don’t give a ****. They have my money and they’ve moved on
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conner wallace
(@DundeeFC1997) reported
@charweeden @Ubisoft Theres ment to be a new update coming the middle of December hopefully that fixes the glitch
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Anthony DeCarlo
(@none4_7) reported
@Matimi0 #Sundaymailbox I think I have a way for Ubisoft to fix DDOS for Rainbow six! What if the name that was displayed was your in game character IE. Rook
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Liam Force
(@force_liam) reported
@Ubisoft I can’t buy aruni fix that man
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conner wallace
(@DundeeFC1997) reported
@charweeden @Ubisoft There is a way to fix it but it involves replaying the whole game
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PGB - Platinum Gold Bars
(@BarsPlatinum) reported
@Ubisoft What's up with the glitch stopping gamers from completing the game? When will there be a fix?
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VoidedTomb
(@TheVoidedTombs) reported
@Ubisoft can you fix the bug where if I cancel a search it won't count against me that'd be great cause it keeps either banning me or making me lose ranked matches. Like I haven't even loaded anything it's literally searching
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Don't Call Me Names...
(@SpreadEmPunk) reported
@AverageG4merYT It's a broken game, no surprises with Ubisoft but I agree on the Covid point.
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follow me 😌✌🏻
(@LPEbert) reported
Bugs are something that don't bother me too much (years of playing Bethesda & Ubisoft games), but still makes me cautious it was so bad after going "Gold" & even launch patch doesn't seem to fix everything. Worst thing tho is that its possibly lacking as an RPG?
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Psych
(@PsychR6) reported
This is quite literally the reason why i don’t wanna play the game anymore, 5 ******* years and you can’t fix something thats been in the game for that long. Until @Ubisoft fixes their shitty game and makes it so I actually get rewarded for playing good, im done.
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Graham Carr
(@GraCarr) reported
@Ubisoft It would be great if these games actually saved progress on the next gen. I have lost so much progress on #ImmortalsFenyxRising & #WatchDogsLegion that it is pointless playing them until you have fixed the issue
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GTFYU1IW
(@frankie115935) reported
@marrythethought @Boogie2988 What about the Witcher 3 was unfinished? It’s was very big but not bloated like a Ubisoft title everything in the world had a purpose. What mechanics were broken in it? It has these problems? Sorry but uh, pretty much everyone who played the Witcher 3 would disagree with that.
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Rresenden
(@Rresenden) reported
@UbisoftSupport , you guys charge me two times for Uplay+, and i can't play because the service is suspended. I wan't my money back!
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danny
(@dannysunstein) reported
@Ubisoft @Rainbow6Game FIX YOUR GAME PLEASE! YOU ARE GIVING ME A HEART ATTACK AT 24 y/o!! I SHOULDNT HAVE HIGH BLOOD PRESSURE!! FIX THE GAME!!!
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god’s rottweiler
(@ericjfritz) reported
@MarkEmmerson14 @Ubisoft So why do you have such a problem paying (probably) $20 for this game?
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IceCold | DGC
(@IceColdr6) reported
@Ubisoft @UbisoftSupport @Rainbow6Game played 2 games and got NO elo for winning either... is there a glitch out rn?
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Carlo McNicholl
(@ibecarlo) reported
@Ubisoft @watchdogsgame any word on the patch for the Series X as I'm about to full on give up every time I log in I'm losing hours I've already played @xboxuk #glitch #nomanualsave
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Perseus
(@Perseus_SnB) reported
@ZestyR6 @Ubisoft please fix this
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Xtortion.DFNT
(@Xtort1on) reported
Update won another game and it kept me at the same elo. I hope I login tomorrow and see a big oh u gained 200 points on my screen. @Rainbow6Game @Ubisoft
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samcon
(@littleman231999) reported
@Ubisoft Nice patch- When you update a game your suppose to fix bugs not make more, can't buy the new operator, sound way worse than ever, an the updated hot box on twitch an a few other great job, not even gonna match the gun mechanics.
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FELIPE HENRIQUE PEIXOTO NETO
(@FELIPEH51873886) reported
@Romudeth @JayDubcity16 Because CD is in the same baseline as Ubisoft/Rockstar nowadays, and no matter what kind of work they do, they will be praised even if it means to cover bugs and crunch issues.
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Brooker
(@Brooker411) reported
Honestly don’t think @Ubisoft have taken enough **** for their colossal **** up with @watchdogsgame this time around. I’ve lost more hours than I’ve been able to progress with their terrible saving system. Such a prominent & recreatable problem on XSX, how did it get through QA?
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RheaCrossy
(@RheaWelsh8) reported
@Captain_Meth @IronPineapple_ The issue with this logic is that then reviewers have to just take the word of every dev that it'll totally be fixed on launch, imagine if ubisoft games got the same treatment
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CM FUNK
(@ElectricEagl3) reported
@UbisoftSupport Remember when Ubisoft said they fix the Autosave bug by early December? Yeah. **** you guys
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🏳️🌈Goddess Lilith, Daughter of Hatred🏳️⚧️
(@BaronessLilith) reported
@mjc0961 Twitter ****** up again and didn't show this in my notifications tab. They need to fix that ****. I was kind of casually interested in that new Ubisoft Xbox game, but as soon as I found out it was an Ubisoft game, that went away REAL fast.
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Dali
(@Dali_R6) reported
Done playing ranked til @Ubisoft fixes the stupid *** elo glitch
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trey 🤬.
(@Plasrs_) reported
my game runs out of audio then crashes fix ur ******* game dumb ******* @Ubisoft
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🎮 Lone Gamer 🎮
(@LoneGamer88) reported
@HellHound2313 @Ubisoft Looks pretty good on Switch! I heard of frame rate issues and “foggy” backgrounds, so I passed on the Switch version. Perhaps I should rethink that by looking at your pics. 🤔