Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Newport News	Sign in	1 day ago
Umuarama	Glitches	2 days ago
Sète	Sign in	2 days ago
Fischerbach	Sign in	2 days ago
Dublin	Online Play	3 days ago
Montauban	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Vintinner Anry (@Tomvintinner) reported 5 minutes ago

  @AzraelUp Sometimes I felt regret spending money on r6m (I support the dev) because the server issues are so frustrating. They (Ubisoft Nova) said they will fix the latency and matchmaking issue at the last update. And .. surprise!! It worsened.

• 
  SMMR (@IamSMMR) reported 7 minutes ago

  @Ubisoft @TheDivisionGame Cherry Blossom Event is bugged 39/40 lanterns after triple checking multiple times gg i guess and delta_03 errors all the time lovely experience

• 
  TheKonerProject (@thekonerproject) reported 9 minutes ago

  @Orkanos @BLACK_TVSK @UbiMassive Please make sure that the next The Division isn't just a "3" but a live-service just The Division or Online? It should be truly graphically groundbreaking for next generation, especially the characters/faces, Ubisoft always messes it up, this franchise has so much potential.

• 
  NeoKing Remembers Coquito and still wants some (@ShinNEOKING) reported 10 minutes ago

  When did Ubisoft become a coal mine was it around time of *** creed & the multiple version of a ****** subscription online service/dlc that died with a year or two or were they always a mix bag of quality from the very beginning.

• 
  Tim (@timmzinothe3rd) reported 10 minutes ago

  @UbisoftSupport @TheDivisionGame Ubisoft I’m on rainbow six siege and got 100 dollars in steam and I’m trying to buy r6 credits but a error SIGMA-4 keeps popping up how do I fix

• 
  Just a gamer guy (@gamerguy6925) reported 10 minutes ago

  @Ubisoft @Hasbro Please fix the online servers for risk. I can’t play with my friends anymore 😞

• 
  Kenzzzlmao (@kenzzzzlmao) reported 16 minutes ago

  @slayersparks1 @Ubisoft Sounds like a skill issue to me

• 
  eskimo (@eskim027) reported 17 minutes ago

  @Ubisoft fix your ******* game you retarded *** inbreds I’m tired of playing a game and every game I get into there’s a ******* cheater

• 
  Daichi (@AshenOne38286) reported 20 minutes ago

  IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

• 
  Lil Beastii (@Beastiarii) reported 20 minutes ago

  @RGamerB_ PlayFab is a service for Developers for their games many third party Developers uses PlayFab like Capcom, Ubisoft, EA, Bandai Namco and more.. You are pushing a narrative that this is some type of Xbox/PlayStation console war bullshit and it’s not. That Halo game that you’re so happy that will be on PS5 is a remake of a 26 year old game with no multiplayer.. Why don’t you figure out why Marathon is failing ?

• 
  spongeaa (@spongeaaa) reported 22 minutes ago

  @Wokelander_alt3 matter of fact thats the problem with modern Ubisoft, they are trying to turn non-RPG games into RPG games, this is why Watch Dogs and Far Cry is a dead franchise

• 
  Shlorp :3 🏳️‍⚧️ (@Shlorp_YT) reported 22 minutes ago

  @wolfyvelvet Legit the only live service game that’s came out this generation that I’ve liked is XDefiant and Ubisoft shut that down within a year :,) Marvel Rivals might also be up there but I barely play it anymore.

• 
  🦑 (@teddyekati) reported 23 minutes ago

  So I bought far cry 5. Downloaded it. Wanted to play it. But @Ubisoft had a dumbass launcher instead of just running the game. So I try to create a stupid @Ubisoft account, but it won't let me, saying there are errors, to try again later. So I try to contact @Ubisoft support.....

• 
  MegamanNG (@MegamanRA) reported 26 minutes ago

  @Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems

• 
  asdfgh (@asdfghj1489) reported 28 minutes ago

  @Fen0505 @Pirat_Nation Ubisoft will admit their mistakes and will fix it decades later, but you're gonna have to pay for it

• 
  hala madrid 🤍 (@maryamjumale) reported 29 minutes ago

  @UbisoftSupport hello. my ubisoft account on my pc is refusing to log me in. on browser too. and i can't open a case and send it because it tells me to login when i try to send my case but it refuses for me to login when everything is right. where else can i send my help request?

• 
  Crater Bob 🇨🇦 (@Crater_Bob) reported 33 minutes ago

  @snoozychu @serdisbad And people wonder why I stopped playing that friendship-ender of a nightmare! @Ubisoft can't stop making these broken-*** games, I mean look at Siege, the marketplace for the game is STILL down after the Christmas hack nearly five months ago! X_X

• 
  John GameFix (@John_GAMEFIX) reported 34 minutes ago

  @1b3nn3tt @Ubisoft @UbisoftSupport Still having the same issue?

• 
  Dreadknight25 (@Dreadknight25) reported 36 minutes ago

  @14Vargen14 @TheGuiltyGamer2 @reevierat Ehhhhh I doubt that since that was a Ubisoft title, my guess is it’ll BRIEFLY mention fox’s absence (from mario galaxy plot point) and how some new system (please not Lylat or at least new Lylat zones) is in trouble bc of it.

• 
  Dogico (@dogicoats) reported 38 minutes ago

  @Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.

• 
  maze (@mazey013) reported 41 minutes ago

  @imbratorX @Ubisoft @UbisoftCanada Rogue's remake is needed more than any other remake imo, to fix and extend the narrative, and to give more backstory and personality to Shay's former comrades, they had plans to do so in the original but were unable due to time constraints I think.

• 
  YoRHa_2B (@The_YoRHa_2B) reported 45 minutes ago

  @Ubisoft @UbisoftSupport Quit updating Old Games like Wildlands! I mean you can't even do the responsible thing of stating what you're updating anwyays. So tell me what was updated! What Bugs and Issues did you fix?

• 
  🧊 (@70Icebomb) reported 50 minutes ago

  I may have been buzzed but my point still stands. Fix it. @Ubisoft @Rainbow6Game

• 
  bobs burgersssss (@wAtErR2124) reported 54 minutes ago

  @AkiraAmora @Ubisoft Typical Ubisoft issue

• 
  *cute femboy noises* (@cute_fem_noises) reported 57 minutes ago

  @Ubisoft @UbisoftSupport i keep getting a silent-50001 error when trying to queue up on ghost recon breakpoint I've waited a full day for this to be fixed by you but i believe it's on my end now can I get some help 💔

• 
  Ant 🐜 (@TheInsect_) reported 58 minutes ago

  I think the issue with the new star fox designs for me is that it just doesn’t feel like star fox or Nintendo like I woulda believed this is some random Ubisoft IP if I didn’t know any better

• 
  Master of Controversy (@THe0GAmer) reported 1 hour ago

  @TheDivisionGame Ubisoft calls the division 2 battle for brooklyn a big event but the same broken beta crashes still ruin every session

• 
  Gannoh (@elgannoh) reported 1 hour ago

  @RealNam58912695 @TheRooster Valhalla's issue isn't with amount of content, it's with quality of its amount of content. Ubisoft have tried emulating The Witcher 3 for years now with none of the storytelling ability of CD:PR

• 
  Davuxz (@Davuxz) reported 1 hour ago

  @BoundaryBreak I would rather have ubisoft handling the IP but with new entries. Starlink has its issues (characters, repetitive missions, the toy gimmick) but it felt so good with the adittion of StarFox crew and the worlds were great. I hope they get a 2nd chance with the IP again.

• 
  CONTENT CROW (@C0NTENT_CR0W) reported 1 hour ago

  So @Ubisoft you guys make strikers into rotation and refuse to fix the game so we can play….coincidence I think not, can’t wait to get 3 protocores as compensation, what a joke