Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 13 hours ago |
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Sign in | 2 days ago |
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Glitches | 2 days ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
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Online Play | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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markanthony perez (@mp131167) reported@CrimsonDesert_ I know everyone is kissing yall *** but seriously fix your ******* game already. Reality is you released an unfinished product but luckily you have all this support b/c if u were ubisoft you would take so much heat. Focus on controls & stability
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Gannoh (@elgannoh) reported@RealNam58912695 @TheRooster Valhalla's issue isn't with amount of content, it's with quality of its amount of content. Ubisoft have tried emulating The Witcher 3 for years now with none of the storytelling ability of CD:PR
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MILANO (@kkkmilano) reported@UbisoftSupport Hello Ubisoft Support, I can’t find the Dawn of Ragnarök expansion for Assassin’s Creed Valhalla in the PS5 in-game store and haven’t seen it for a long time. Was it removed or is there another issue?
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NRX2002.LN4¹🐢💜 (@NRX20021) reported@R6esports @FiveFears how are they, probably, the only team to have these issues, with everyone having the same gear, they cried enough about it on here, saying ubisoft wouldn't treat them like that if they were Faze, crazy
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Under Will (@UnderWillSmith) reported@AlisGoodTweets All ubisoft games look incredible that was never the problem with them
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elmico (@elmico) reported@LATin4k @RinoTheBouncer I literally told you the reason ******* Ubisoft tried to push the crew 2 onto people Ea was being ea You not being able to read is your ******* problem not mine
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Savagedonbihhh (@SaVaGeDaTMaN) reported@Maverick__CW @Ubisoft I was “Heart”land broken when they announced that at the meeting. I had been waiting for that for so long
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Knuffig (@RS7Boost) reportedUbisoft pull Service Every acc pull 100€ No one is better then me. Im the First On the COM who started the Ubisoft Service I can do all
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Crater Bob 🇨🇦 (@Crater_Bob) reported@snoozychu @serdisbad And people wonder why I stopped playing that friendship-ender of a nightmare! @Ubisoft can't stop making these broken-*** games, I mean look at Siege, the marketplace for the game is STILL down after the Christmas hack nearly five months ago! X_X
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Balduran (@BalduranG) reported@TheHiddenOneAC I dont mind, its still worth torrenting at least. But anyone paying 60 bucks for a remaster is truly retarded, especially giving the money to post 2020 ubisoft. Thats some broken cuck ****.
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Hops (@hopsonxbox) reported@lastchalice People also forget Ubisoft+ Classics and Fortnite Crew got added to the service when it jumped up to $29.99. So it didn't go all the way back down because those services weren't available at the $19.99 price. Hence the extra 3 bucks a month.
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CONTENT CROW (@C0NTENT_CR0W) reportedSo @Ubisoft you guys make strikers into rotation and refuse to fix the game so we can play….coincidence I think not, can’t wait to get 3 protocores as compensation, what a joke
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iamchuckdub (@iamchuckdub) reported@Ubisoft @AMD (2/2) I love UBISOFT games, but my preferred platform is XBOX. I use XBOX PC via the Windows Store, and XBOX PLAY ANYWHERE is the number one feature I search for in every purchase. My purchases must allow seamless switching between XBOX SERIES X and XBOX PC. UBISOFT has deliberately skipped publishing AC: BLACK FLAG RESYNCED on the XBOX (Microsoft) STORE and refused to add XBOX PLAY ANYWHERE support. Stop ignoring XBOX fans and the XBOX PC STORE. I am holding off on your highly-anticipated new game until this is fixed immediately. The entire XBOX community demands action. Please fix this mistake. Thank you for your time.
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ninou2 (@ninou2_) reported@EndymionYT btw ubisoft and EA/Origin face the same problem. if someone havent logged in a long time better check now
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dustin (@CryBagDusty) reported@UbisoftSupport Ubisoft connect is broken and not one person at Ubisoft is aware of it. Please fix it. And don't release new siege content until basic things are fixed like joining people without fake error codes
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Tim (@timmzinothe3rd) reported@UbisoftSupport @TheDivisionGame Ubisoft I’m on rainbow six siege and got 100 dollars in steam and I’m trying to buy r6 credits but a error SIGMA-4 keeps popping up how do I fix
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asdfgh (@asdfghj1489) reported@Fen0505 @Pirat_Nation Ubisoft will admit their mistakes and will fix it decades later, but you're gonna have to pay for it
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gamegambiertv (@gamegambiertv) reported@Ubisoft @UbisoftSupport steam support is more useful than your customer service since they give me alternative methods to prove ownership such as proof of purchase which that person doesn't have and doesn't even own the correct license for siege which I still hold on my account collecting dust
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NobleBojack (@nobleBojack) reportedI thought Ubisoft wasn’t in trouble enough but they keep doubling down
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Synd (@Synd944935) reported@dredfullyslevin @Dexerto Yeah, well when you could smash a temple in Assassin's Creed Shadows, that was pixels too, but also seen as disrespecting japanese culture and got Ubisoft in trouble. They're maybe just pixels, but they still represent something cultural with meaning to people.
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MomentoMorii 🔞 (@MomentoMoriii_) reported@Ubisoft when fix breakpoint ? :)
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BRATOR (@imbratorX) reported@MADkurious Before I say anything else, this was my opinion on the issue above. That said: It's important to understand that Ubisoft isn't some small company. Ubisoft probably has one of the best industry networking event teams and marketing teams. These events are for discovery and they do an excellent job at selling the game and creating engagement and hype. Those departments exist for a reason and they have their own yearly budgets. It doesn't eat away from the game's budget. It's more like a separate project that just has a similar end goal with the game. They also invited people to other offices across the globe like in the UK where they invited small creators to test out Black Flag. Rarely see companies do that.
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M1cHa3L🇪🇸 (@FernandezMichae) reported@TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!
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zlS0VIETlz (@zlS0VIETlz) reported@RinoTheBouncer This law 100% pass with full refund to the player being part of it when it comes to game studios like Ubisoft shuts down due to bankruptcy and will be not be able issue refunds
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UnFallen_Centurion (@knight4457) reported@Julian01320028 @ForHonorGame "broken" imagine, just say you're trash lil bro and get off of Ubisoft ****
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BRAP (@BRAP_Podcast) reported@XeoMafia This is exactly why CoD matters in this discussion. It was the marquee/anchor value driver tied to the original pricing baseline. And "objective value" only matters if consumers actually value the additions equally. A service can technically add $20 worth of perks on paper and still feel worse to a large portion of subscribers if the content they primarily cared about changed. It's why subscriptions are judged by perceived value, not MSRP math. Also, Fortnite Crew isn't universally useful because plenty of Game Pass subscribers don't even play Fortnite. CoD has historically had far broader mainstream pull inside the console ecosystem than Ubisoft Classics or Fortnite cosmetics/sub perks. So yeah adding things technically adds value. The argument is whether it replaced the value proposition people associated with Game Pass at the $19.99 baseline. For a lot of consumers, it clearly didn't.
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Piotr Purchalak 🇵🇱💪🏻 (@pioterpe) reported@TzarNoble @ArcRaiderAlerts Let them buy it. Maybe they'll fix ARCR and finally create some activities for players. Since they bought Ubisoft, RB6 is the best in ages.
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Dreadknight25 (@Dreadknight25) reported@14Vargen14 @TheGuiltyGamer2 @reevierat Ehhhhh I doubt that since that was a Ubisoft title, my guess is it’ll BRIEFLY mention fox’s absence (from mario galaxy plot point) and how some new system (please not Lylat or at least new Lylat zones) is in trouble bc of it.
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🖕Gamehopper🖕 (@GamehopperPlays) reportedALLRRRRRIIIIIIGHT! So, I can genuinely manage to get the ubisoft launcher to open so, I can play black flag on Linux without the need to install it with bottles. Thank GOD! That's a problem solved!
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Roudansk Alamir (@RoudanskAlamir) reported@OLD_NEET Someone other than me said it best: the hate on small details & realism is very weeb-coded because not a single one of these types would have a problem with it in a Kojima game. I'm actually surprised to see such praise for an Ubisoft game.