Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/11/2026 16:00

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
United KingdomWeymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • FaZeFaDaZe1 FaZeFaDaZe (@FaZeFaDaZe1) reported

    @Ubisoft @LucasfilmGames The rainbow six servers are down rn, pls fix im trying to do something

  • Cheraii_ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cheraii_) reported

    Fix ur ******* game @Ubisoft

  • supermarlin64 The Wizards Circle (@supermarlin64) reported

    @Ubisoft fix the crashes! its something with streamlabs!

  • Javier_marley2 Ricky 💸 (@Javier_marley2) reported

    @Ubisoft FIX UR GODAMN GAME @Rainbow6Game literally every night servers crash on pc smh

  • ALAYJ0 Alayjo 🇨🇴 (@ALAYJ0) reported

    I'm REEEEAAAALLY hoping that the servers going down is @Ubisoft trying to fix the esport packs so players can actually get the rightful amount that they've earned.

  • Nocturnal_R6 Nocturnal | 🇺🇲 | (@Nocturnal_R6) reported

    omfg siege really just put me in 2 ranked games at the same time. So I get an abandon, FIX YOUR ******* GAME @Ubisoft @Rainbow6Game

  • splunk01075555 splunk (@splunk01075555) reported

    @Ubisoft @Rainbow6Game I try to play your game, first game on I experience the mmr glitch where people can just surrender. you guys are allowing this to happen it makes me furious. Then right after I get the glitch where you hear no audio and have to leave the game PLEASE HELP

  • WoozyyR6 Woozyy HRZ (@WoozyyR6) reported

    @Ubisoft fix your ******* game Jesus ****! @Rainbow6Game

  • Trvpid_ Trvpid 🃏 (@Trvpid_) reported

    @UbisoftSupport i havent had a legit game on console in 8 games , the cancel glitch just keeps happening... People are really abusing it and it needs to be fixed ASAP , i know so many people who stopped playing seige because of it ... Ubisoft please fix it .

  • Not_iiNsanity iiNsanity (11-5) (@Not_iiNsanity) reported

    4 game win streak but I get no elo then lose FIX YOUR ******* GAME @Rainbow6Game @Ubisoft @UbisoftSupport

  • drinner1 drinner (@drinner1) reported

    @UbisoftSupport Your "Customer service" is appalling. Assassin's Creed Unity (PC) is unplayable. You get as far as the annoying Ubisoft twinkle & Chime noise and then ... nothing. The game won't even start. FIX YOUR GAMES, UBISOFT.

  • rakachan48 iki chan (@rakachan48) reported

    @UbisoftSupport wanna money dude ? fix your uplay , i can't buy r6 credit with steam wallet

  • yourboifox lil fox (@yourboifox) reported

    Dear @Ubisoft, You absolutely ruined house and over all the whole @Rainbow6Game . Please fix it!!!

  • MattJulian11 Matthew Julian (@MattJulian11) reported

    @Rainbow6Game Trying to unlock alpha packs with renown, I keep receiving “unlock failed”. Tried restarting everything. Attempted to add ports through my router speaking with Ubisoft. No fix. How do I fix this?

  • HubbellRico Captain Rico Hubbell (@HubbellRico) reported

    @Ubisoft @assassinscreed you could fix this in a patch by simply removing the impact this quest has on the later quest involving the character lagos. You need to do this, otherwise you are endorsing **** and **********. I understand if this was an oversight but you need to fix it

  • HubbellRico Captain Rico Hubbell (@HubbellRico) reported

    @Ubisoft @assassinscreed you could fix this in a patch by simply removing the impact this quest has on the later quest involving the character lagos. You need to do this, otherwise you are endorsing **** and **********. I understand if this was an oversight but you need to fix it

  • KrypitikO oKrypitik (@KrypitikO) reported

    @UbisoftSupport @R6esports @Ubisoft you guys need to fix your game ASAP because I am a real champ just trying to get elo and people keep doing this surrender glitch 3 games in a row it’s pathetic and makes the game unplayable

  • justintsane Certified Chaotic Neutral (@justintsane) reported

    @sofla_tee @fatazzwhale The only thing worse than activision blizzard is EA. But ubisoft is nearly as bad. Any game that sells u exp bonuses to play the regular game doesn't deserve my time And that's just assassin's creed. R6 is their only successful game as a service unless ur the only 4 honor player

  • salty_crank Ben Hancock (@salty_crank) reported

    @Ubisoft @Rainbow6Game the esports packs seem kinda broken. I've watch 16 hours or r6 steams today but got no packs, but got 3 yesterday for watching the same amount of time. Also the complete crap show with giving out info on it. Most people thought it was 5hr for a pack not 8hr

  • imbrxindead Imbrxindead (@imbrxindead) reported

    @Ubisoft @Rainbow6Game @Battleeye1 hey fix console seige this surrender glitch is annoying like would it kill you to actually make seige fun? Like ge z I can't rank up before the season ends because of this exploit

  • numblykissed olivia (@numblykissed) reported

    @Ubisoft fix cod crashing already

  • ArtinGil ArtinAbdolaali (@ArtinGil) reported

    @UbisoftSupport Ubisoft i love youblike ALOT but it always seems like you know ehat the issue is but getting nothibg fixed From rainbow six to other games I grew up with you and idk how to explain but ubisoft 6 years ago was slightly better But i still love you dw

  • Mxrko__ Mxrkolo (@Mxrko__) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport fix the surrender glitch, it’s ruining ranked on r6.

  • NukksterOW 💨 (@NukksterOW) reported

    @Ubisoft @Rainbow6Game fix your ******* game

  • Sophtuch18 Wil (@Sophtuch18) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game just got banned from all games on rainbow six for connection as well as my friends due to your server. I love playing this game but this is not cool at all. Please fix this ASAP!!!!!

  • McThundergoose McThundergoose (@McThundergoose) reported

    @only_zans Rights issues; Ubisoft licensed it from Sony for release in America. Sony themselves did the European localization which was more faithful to the Japanese version. Ubisoft no longer owns US rights, and Sony opted to release their own which was the European English version.

  • lakejtx 𝙇ake (@lakejtx) reported

    Someone needs to take some ******* hostages at ubisoft again to get this surrender glitch fixed

  • TheGamingLJ1 The Gaming LJ (@TheGamingLJ1) reported

    @Ubisoft so im trying to sign in on the ubisoft site but it wont allow me to so yeah and on xbox my razer huntsman wont work but my razer basilisk x hyperspeed works

  • sen_saumyajeet Saumyajeet Sen Gupta (@sen_saumyajeet) reported

    @Deza_R6 @UbisoftSupport @Ubisoft I had the same problem then I noticed one thing happening and tried again and the method worked. What I did was, I disconnected my wifi while in game and reconnected it and then press any one among alpha pack, booster or achievement tab. This worked for me.

  • PlayStation5247 PlayStation5247 (@PlayStation5247) reported

    @cha0sCola @RaymanForSmash I really like Crash with his recent games but Rayman deserves to be in Smash more than Crash because Ray didn't get anything since 2013. And seeing how Ubisoft is neglectful of it's own mascot else on his 25th Anniversary, Smash is the only way for Ray to redeem himself.