Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/25/2024 14:05

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (53%)

    Sign in (53%)

  2. Online Play (30%)

    Online Play (30%)

  3. Matchmaking (9%)

    Matchmaking (9%)

  4. Glitches (4%)

    Glitches (4%)

  5. Game Crash (3%)

    Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceDunkerque Sign in
ItalyLucca Sign in
United KingdomCroydon Online Play
BrazilAraranguá Online Play
GermanyGummersbach Matchmaking
CanadaLévis Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • d_jebs jebs d dux (@d_jebs) reported

    @Ubisoft please fix console cheating this **** is ******* retarded

  • manofthehouse43 man of the house (@manofthehouse43) reported

    @CentralScruty @medster101 I have problems with ghost but I hate it when people call it ubisoft

  • ChristianLukens Christian Lukens (@ChristianLukens) reported

    @XcloudTimdog I was loving it but it had a major save issue that I think I read was triggered by Quick Resume. Lost about 5 hours of progress and never went back. Not sure if Ubisoft ever fixed it

  • marhom jonathan (@marhom) reported

    @axel_hexed won't be a problem when they get bought by ubisoft and women just can't be animated due to the sheer difficulty

  • Keramblock Кирпичев Михаил (@Keramblock) reported

    After 2 days of useless chatting with @UbisoftConnect support I decided to try fix it myself and managed to do it in 10 minutes. Well, great work @Ubisoft. That exactly level of customer support that anyone pay for. Seems that being a pirate is way better then that.

  • andyricflair ricflairandy (@andyricflair) reported

    @GTS_Tweets @JamieMoranUK Hey, leave ubisoft alone! (until they turn assassins creed into live service, then they are fair game)

  • RashadGoffPhoto Rashad Goff (@RashadGoffPhoto) reported

    @Rainbow6Game @Ubisoft @Uber_Support yall going to do anything about this castle glitch?

  • TikZ41414516 TikZ.- (@TikZ41414516) reported

    @macbrennan All games from ubisoft etc are unoptimised from release stay like that for forever, issues are not addressed completely. They get the money and leave that's what it is.

  • Braxton__Ladner Braxton Ladner (@Braxton__Ladner) reported

    Yo, @Ubisoft y’all should probably fix the broken barricade glitch it’s kinda annoying or do anything honestly

  • megachester Megachester (@megachester) reported

    @Ubisoft @UbisoftSupport @UbisoftConnect Can you please fix the store? I am trying to give you money for 2000 premium division 2 credits and your system does not seem to ever be working.

  • LackPlethora Lack of Plethora (@LackPlethora) reported

    @UbisoftSupport Update, I also can't seem to login to my Ubisoft account on your website

  • StawskiJ kuba (@StawskiJ) reported

    @Ubisoft will you fix the barricades this season or do we need too wait until the new one? Btw it’s in the game for months already

  • WooiixyR6 WooIIxy (@WooiixyR6) reported

    @Wizarddd__ @Rainbow6Game Ubisoft support about to drop a comment saying: “thank you for your feedback, we hope we can try and fix that for you” and then do nothing 💀💀💀

  • Bacon91406232 Bacon (@Bacon91406232) reported

    @Ubisoft @UbisoftSupport hey your uno game is broken. Trying to play with my friends with the uno flip deck and it won't let us.

  • Gas_Be_Gaming Stephen Gaskins (@Gas_Be_Gaming) reported

    @TheDivisionGame @audible_com @Ubisoft Fix the darn game 1st

  • MetzgerSage Sage Metzger (@MetzgerSage) reported

    Hey @Ubisoft I know the dlc for watchdogs legion is pretty fresh but uh When you gonna fix the glitch that makes Aiden's coat give him a beer belly No other coat does it

  • Distant13Ocean Distant Ocean (@Distant13Ocean) reported

    @napelover Can't wait for streaming service number 100 that only had ubisoft games in it and buys a few indie studios just to close down a month later

  • ProjectRitchey ProjectRitchey (@ProjectRitchey) reported

    @Ubisoft @audible **** Ubisoft. Can't play my damn game because I can't login to your stupid account. I bought the game I shouldn't have to log in to you to play. Again. **** you.

  • Will_Moua Will Moua (@Will_Moua) reported

    @Ubisoft I'm having issues downloading my PS4 save file for WD Legion on to my PS5 version. Error just days download failed. Help. Gonna test bringing over the PS4 to the upgrade first, then see if it will play with the PS5 version.

  • tkxxkore RJKOR (@tkxxkore) reported

    @R6Extraction @Ubisoft So it’s still gonna be a broken pile of a trash that no one will buy, but a few months later?

  • yourfuturegamer Frankieee🌈🎮 (@yourfuturegamer) reported

    @watchdogsgame Yes it's a lovely relaxed weekend not! no new update to fix problems like in the safehouse all the operatives don't spawn in and keep disappearing so frustrating and the clipping on aidens hands on jacket come on ubisoft up ur game LoL

  • MMAPrettyboyPR Pedro lopez (@MMAPrettyboyPR) reported

    @TheDivisionGame @audible_com @Ubisoft Fix your game!!!!!!!!!!

  • vgbati69 Vincent Lockhart (@vgbati69) reported

    @TheDivisionGame @audible_com @Ubisoft Please fix PVP, It will give us a reason to play the game 😢

  • collegestud93 zachpichette (@collegestud93) reported

    @UbisoftSupport I am really unhappy with the way you support is set up I keep trying to get my account linked to my current email and I keep getting error messages and I know i’m connected to Ubisoft connect on 2 of my assassins creed games but Valhalla doesn’t want to connect

  • AceFlibble SJM (@AceFlibble) reported

    @Sceaser1788 @Kotaku Literally all these problems exist and the lawsuits keep happening explicitly because Ubisoft does not ever "take care of [their] own ****."

  • Mxzzie_ Luke Tabone (@Mxzzie_) reported

    @Ubisoft fix your ****** *** games you legit are incapable of producing a quality game, every good idea you ever have you **** up by being complete and utter *********. let me make a list: MONOPOLY, Rainbow Six Siege, and anything else because you are money hungry *** holes. kys.

  • ashtroyd Ashtroyd (@ashtroyd) reported

    @Rainbow6Game Lets be honest, the game is dying. You could still save it if you would just listen to the community and fix bugs sooner. You havent made a new map in over 2 years and you're recycling old content. What are you doing ubisoft?

  • mrmonk36 SecretOldGamer (Monk) (@mrmonk36) reported

    @UbisoftSupport quick question how is it a have just payed for a game "you had no issues me buying a game" now when I go to play it it says "Ubisoft service is currently unavailable" so I cant play a offline game when servers are down????

  • Acid_legend Tim Coplin (@Acid_legend) reported

    @UbisoftSupport Fix your servers Ubisoft. I get disconnected sooo often it's stupid. I just wasted money on for honor because the game is unplayable.nice going Dookisoft

  • benitobreal Benito (@benitobreal) reported

    @R6Extraction @Ubisoft This isnt bad news considering the way the game wasnt well received. Who knows this could be good when done with more time to add stuff and change things. Different isnt necessarily bad. But i get the Six fans issues and skepticism with it.