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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin |
Sign in | |
 Franco da Rocha |
Sign in | |
| Lages |
Sign in | |
 Weymouth |
Online Play | |
| Vitória |
Sign in | |
| Passo Fundo |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Devin Studios
(@DevinStudios) reported
@TheUncleAlShow Eh. Crash would be cool, but I don't know how they would handle his whole moveset. Rayman is more likely, as Nintendo and Ubisoft have their little partnership. Despite that, RMs chances are small as well
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BlueExorcist
(@Franco01615148) reported
@IkerRagnarok @TheeMockingjqy @assassinscreed Ubisoft threw logic out the window a long time ago so they can just make a sequel to them and blame it on a glitch
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Reece Devon
(@ReeceDevon2) reported
@Ubisoft Hope the movie is exactly like the game, getting to 9% and staying there, getting delta errors, falling upstairs and getting stuck on bin bags. Probably will go straight passed dvd and on beta max.
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Maurice
(@Maurice19559254) reported
@ferghLFC @Ubisoft Youre not they only one. I have the same problem
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Kaique dos Santos 🇧🇷🇫🇷🥷
(@kakacurryR6) reported
hello @R6esports you are having a problem to deliver the drops of six invi 21, since since 2 complete all of them, but since then I have not received the same in my ps4 account, could someone help me? @Ubisoft #SixInvitational2021
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Chris Cain
(@CaptainHippo) reported
@UbisoftSupport Hi. When I log into the Ubisoft Connect app, AC Black Flag is missing from my games list (I am on Xbox). All my other titles are there. I have the Games with Gold version installed but originally had the disc version. Is there an issue recognising the GwG version?
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Andrewbraic
(@chainedreality) reported
@BloopinDoober @GhostRecon I haven't had any issues with Ubisoft Connect personally. I hate using anything but Steam and tend to steer clear, but their launcher has been relatively problem free for the few games I play on it. Unlike Origin. *shudders*
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Mochi_#先延ばしにするタイプ
(@mochizuki_17) reported
@UbisoftSupport hi, i can't login to ubisoft connect, i want to play for honor.. Is the server down or smth?
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Verinis
(@Verinis1) reported
@UbisoftSupport Ubisoft, please help. I have blue-ray dics golden edition of AC Valhalla on PS4. When I want to download the free content of the season pass, the error WS-43691-3 appears all the time. I've tried everything, cleaning cache, restoring licence, all the tips I found. Nothing.
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Brendan Hildebrandt
(@BrendanHildebr1) reported
@UbisoftSupport I keep getting this error saying Ubisoft service not available while trying to log in to play r6
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NH' 🧼🥇
(@ModenasHD) reported
@UbisoftSupport I can't start Valhalla on PC???? can't even start my uplay connect launcher (An ubisoft service is unavailable right now?)
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Dante De Niro
(@niro_dante) reported
@LukeCartridge1 @PSUdotcom Ahh aye definite serious problems with it and it's Ubisoft Indonesia or India, so not their A team.
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Emmit
(@Emmit66351182) reported
@Ubisoft ******* FIX YOUR ****!!!! SPENT THE LAST HOUR TRYING TO GET INTO UBISOFT CONNECT BOUGHT 1 GAME TWICE AND STILL SAYS I DONT OWN IT!!!
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Daniel Hernandez
(@stillbonsai3467) reported
@Ubisoft UBISOFT, I KEEP GETTING DDOSSED ON UR RAINBOW SIX SIEGE GAME. FIX YOUR ******* GAME PLEASE.
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Alex
(@SimplyAlexBe) reported
@Joel_Raya_ @Rainbow6Game @UbisoftSupport Typical for Ubisoft to make out it’s an issue particular to you when there are tons of people complaining about this since the last update
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Yuletide Horse
(@Arkhamhorse1) reported
@Elvira04289 My only problem is that they might make her some sort of deus ex machina for the previous games. "Something happens that greatly affects Black Flag or Syndicate?" It was Kassandra. Which lets face it, is something Ubisoft would 100% do
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Rankeddemonx121
(@rankeddemonx121) reported
@Ubisoft fix your **** game
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J
(@King__Crank) reported
@Ubisoft want #RainbowSixSiege not to die. Listen to your player base. Console + M&K is cheating. Even pro players are saying it. PRO PLAYERS! Fix up man! It’s not a 50/50 gunfight! Us console control our recoil. Pc ******* need help.
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FYM Beastly
(@FYM_Beastly) reported
@Rainbow6Game the console version of siege is the worst it’s been in years with the m&k users, ddosers, and the amount of toxic people you meet is unbearable and down right disgusting. UBISOFT FIX YOUR GAME
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TimoPlays
(@TimoPlaysTP) reported
@LeoKRogue Beautiful unity stealth style. Real talk we need many more gadgets like smokes and fix the damn AI Ubisoft
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CJFIVE ツ
(@CJFIVETV) reported
R6 Casters having to talk about how "easy" it is these days to recover matches from bugs should be enough to tell Ubisoft they need to fix the game...
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𝒪𝓈𝒶 シ
(@SharkishasBlick) reported
@Ubisoft now can we fix division 2 please?
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Paul Raised
(@paulraised) reported
@Ubisoft boacompra is a piece of ****, I made a purchase on Friday and I’m still waiting for approval, you continue to abuse south american customers with this **** of a service, you SUCK
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xewiiq.r6
(@xewiiq) reported
@Ubisoft I beg plz fix sound bug my game crashed two times in one ******* ranked game instead of nerfing jager fix bugs
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Skim Beeble
(@realSkimBeeble) reported
@rhodiesmoke @SvdWardog @high_lethality In short Ubisoft. I've never played the finished product because the Beta made it clear to me that it was more the Division 2.5 then it was a sequel to Wildlands. I've heard they're trying to fix it though.
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femo
(@TheFemoDemo) reported
@BirboTheAlpha In order to save this “community” Ubisoft needs to implement the reputation system they’ve been talking about for ages. What you suggested is purely a ranked fix, not really community centric IMO. Plenty of games out there have MMR windows of play, with far less issues.
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Soundwave_MP3
(@manunitedtrash1) reported
@Ubisoft sup ubisoft there’s something wrong with r6, everytime I headshot someone it doesn’t instantly kill them pls fix this
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Linkan
(@linkan774) reported
@UbisoftSupport hey is the servers down for ubisoft connect program for pc, I cant log in.
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Maurice
(@Maurice19559254) reported
@ferghLFC @Ubisoft Youre not the only one. I have the same problem
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The Dark Lord Ash 🐍
(@KingSingh93) reported
@12Philipp21 And I’m not saying anyone is or isn’t a true fan cuz that’s a load of bs, the only way I separate it is pre-origins and post-origins. I have no issue with people who like either, neither or both, my issue simply lies with Ubisoft and their approach to making these games.