Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (17%)
• Glitches (12%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Curitiba	Sign in	3 hours ago
Pontivy	Sign in	2 days ago
Paris	Sign in	2 days ago
Marseille	Glitches	2 days ago
Ogíjares	Sign in	3 days ago
Cergy	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pouët (@Pouet2) reported 47 seconds ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  JUBEI YAGAMI ジュベイ ヤガミ(STAR WILF) (@yagamijubei28) reported 1 minute ago

  @Nothing60697779 the issue here is that Ubisoft was caught lying that the person was a real samurai, not that Assassin's Creed is historically accurate.

• 
  LilFuzyVert (@LilFuzyVert) reported 2 minutes ago

  @madculR6 @Ubisoft Yea but you are complaining about some **** that didn’t happen lmao. Also I’ve never had any issues beyond sound bug and mouse bug once every 500 games. I’d say 60% of the time it’s a user error.

• 
  Blasius B. (@bagus_blasius) reported 4 minutes ago

  @R4ZEL1GHT I have that in the past, and yes it still works fortunately. Just don't buy that on Steam. I don't understand why they have to implement Ubisoft account requirement on this 20+ years old game while not fixing many of its issues still.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 5 minutes ago

  @aisida I'm Talking About How People In General Do Not Hate Apple For Doing The Exact Same Type Of Stuff People Hate Ubisoft & Disney For & You're Talking About You Personally. That You Don't Have A Problem With Them Does Not Mean Those Problems Do Not Exist.

• 
  Jack (@Smurfgotbeat) reported 8 minutes ago

  @michael_ba21764 Unfortunately some of them just aren’t given an choice, this is Ubisoft they have lost that credibility and identity they had for a very long time but I than think they lost majority of it due to their own actions and stubborn attitude to be unaware they were creating problems for themselves and between and for consumers of the brand.

• 
  Abhishek Kumar (@KuamrAbhishekJH) reported 11 minutes ago

  @UbisoftSupport I am facing problem regarding Ubisoft connect service unavailable every two to three days and some time long interval which forces me to change my password. Kindly help me by assisting me on it to trouble shoot this problem.

• 
  Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reported 17 minutes ago

  Absolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.

• 
  Rick (@DrunknMonkeyy) reported 25 minutes ago

  Why does your game crash a thousand fkn times after an update? Uninstall from steam, try to install on your dogshit app and it takes me right back to steam....JFC get it together @Ubisoft @Rainbow6Game

• 
  Facade (@GhostInTheMind) reported 25 minutes ago

  @polygonyall The problem isn’t just as simple as micro transactions and bad consumer practices. That only applies to live service and single player games that follow the Ubisoft format

• 
  Dulez Ansi 💥🌐 (@dulansi) reported 26 minutes ago

  @bottygerjoe @Ubisoft Wait I just tried to launch and they still haven't fixed that 15-20 minute launch time issue?

• 
  Jugga (@UbiJugga) reported 29 minutes ago

  @sha77e_r6 @Suspendo_ @Piguta2 okay just because i have done those, doesnt mean he cant do his job, the dev i send reports to is the same dev that bans all of my accs once hes confirmed its me, i have also helped him in the past patch exploits so people can no longer ddos VULNERABLE ubisoft/r6 backend servers.

• 
  Marek H. (@Roiser0) reported 32 minutes ago

  @SolarWing83 @Pirat_Nation The crew was removed because it's servers got shut down, even your disc won't work. Ubisoft did that, not Sony. Afro Samurai 2 was a broken game that was meant to be in 3 parts, thes refunded everyone, same with Hotline 2, ppl got refunded. That doesn't count when they refund u.

• 
  Stefano Veneziani (@stefano_vene) reported 33 minutes ago

  @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

• 
  Jay Reincarnated (@Bigg_Mike98) reported 36 minutes ago

  @Warrior9983 Ubisoft killed modern day along w Desmond. Got the backlash and instead of working harder to fix it they just threw it away completely

• 
  zizo (@Zizoplays1) reported 37 minutes ago

  Im kinda afraid of the semi-open world thing, not because it would be a slog or it will be a ubisoft style thing But because the RE engine isn't really one that handles open environments well without struggling, RE9 did have a number of performance issues in its second half

• 
  Mateusz Wesołowski🇵🇱🇺🇦 (@happy__mathias) reported 38 minutes ago

  @3xhumed @GhostRecon @Ubisoft I figured it out. This is not game problem but outdated EasyAntiCheat. I'm legit player and I can't understand how it is possible to release "next gen" version of the game with buggy anti cheat addon. For all GR fans. Search for EAC bypass and your Wildlands should work fine...

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 38 minutes ago

  @aisida C. Maybe You Have An Alternative Way Of Clearing It None Of These Negates The Existence Of The Recurring Problems For Many Other People & So Therefore Also Does Not Explain Why They Don't Receive Near As Much Hate As The Them Ubisoft. 4/4.

• 
  Magnus (@MagnusAduro) reported 44 minutes ago

  I revisit this game every now and again. It is genuinely still a great game and a reminder where Ubisoft learned release bad, fix later. Unfortunately, they started releasing TOO bad with unfixable stories, not to mention *** 2 was a disaster. No lessons learned from itself.

• 
  Something Something (@Somethingscary6) reported 45 minutes ago

  @SynthPotato They don't need to get rid of the 2096 plotline, they need to get rid of the Animus Hub. It's clear that Ubisoft's plan is to ripoff CoD HQ and have all of their games linked by a single live service app with Invictus as their Warzone equivalent to tie it all together.

• 
  Steven (@StevenWallaby) reported 46 minutes ago

  Regarding Cyberpunk I think it says a whole lot that even at launch my disappointment at how broken the game was was countered by it still being so far beyond what the likes of Bethesda, Ubisoft etc were putting out. Bugs and all the game was just so compelling

• 
  BlackUchiha (@BlackShinuchiha) reported 46 minutes ago

  @Ubisoft Ubisoft fix your god damn loging about 17x or more I have to reset my password to get in to Ubisoft connect

• 
  BruHEEZ (@BruHEEZ) reported 51 minutes ago

  @TheGameVerse I want Ubisoft to crash and burn. $100 for new players on a nearly ten year old game is ******* robbery.

• 
  LEWR6 ﾒ𝟶 (@afterhoursLEW) reported 52 minutes ago

  DMR IN SIEGE ARE BROKENNN FIX THEM @Ubisoft @Rainbow6Game

• 
  💿 Tech In Stock UK 🇬🇧 Restock + Deal Updates (@TechInStockUK) reported 52 minutes ago

  @007GameIOI Also currently enjoying Assassins Creed Black Flag Resynced from @Ubisoft with fantastic 3D Audio / Dolby Atmos support, it's not a setup / configuration issue.

• 
  David Watson III (@david_watson88) reported 52 minutes ago

  @ecfeclipse @GhostRecon It's Ubisoft they need money to fix their **** up with the new ghost recon they're trying to make so they're asking the community to make it for them

• 
  Trevor (@Trevo294) reported 55 minutes ago

  @Lowkeyz18_18 @BeskInfinity I’d rather have a perfected game released instead of some **** Ubisoft does where they release it and fix **** later or not touch the trash at all

• 
  Begaria (@Begaria) reported 55 minutes ago

  Put about 5 hours into PoP: The Lost Crown. Good on Ubisoft on making a Metroidvania out of PoP. It's interesting, and pretty cool. It does have some problems. The combat is too floaty, and sometimes too easy as most enemies can be air juggled to death. No minimap? Bleh.

• 
  Kill3RToNE #GTAVI (@killertkr6) reported 55 minutes ago

  Absolutely Disappointed By The New Update The PlayStation 5 Version It Just 60 Fps Nothing Changes Loading And Textures Are Still The Same . Pc Version Still Has Stuttering Issues Also Video Settings Won’t Save EveryTime I Open The Game I Need ToChange The GraphicsAgain @Ubisoft

• 
  matteo iaccarino (@matteoiaccarino) reported 57 minutes ago

  Hi @UbisoftSupport, I’m unable to contact support because I can’t sign in to my Ubisoft account. The reason I can’t sign in is that I no longer have access to my 2FA authentication app, and I don’t have my recovery codes either.