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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (4%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play | |
 Saint-Jory |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Coldmodee
(@Coldmodd) reported
@helpmeunifi can you fix your server with ubisoft? Dont ask for dm, alrdy got my ic number and details there. Go check
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Schulpen
(@Denjepper) reported
@Ubisoft only thing i can add in my account is an creditcard. While if i click on the buy it shows paypal. When i do that and login with paypal i get an error and i cannot continue. Paypal saying its with u and not them. Greetings Dan2/2
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📸 ʏᴜꜱᴜꜰ ꜱᴡɪᴋᴇᴇʀ 🎮
(@SwikeerYusuf) reported
@assassinscreed I'm stuck on Walls and Shadow mission in Assassin's Creed Valhalla (PS4).. After the last Update,😕 I hope you are aware of this bug and the fix is in the works. I restarted the game couple times, reloaded an older save game nothing works please help🙏 @Ubisoft @UbisoftME
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Bryanna
(@shopdancelove) reported
Was almost plat this season of @Rainbow6Game but two 10 year old tk-ed my team & threw the game for us. @Ubisoft please fix this situation. The "throwing" of games by reporting as griefing does nothing. They were under age to play the game & toxic. It was 4am. Past their bed time
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ThaSwampDonkey
(@ThaSwampDonkey) reported
@adderblack39 Yeah from everything I have read and folks I've talked to that have played it on the PS5 say it runs better. I would agree at this point. Ubisoft just didn't optimize the game well. Some don't have issues with it but if you search, alot still do.
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Chris Kinchen
(@kinchen_chris) reported
@assassinscreed Still no fix for the missing fish that are needed by many people including myself.. a simple hot fix maybe but NO... I would like to be a fly on the wall in the Ubisoft workplace to watch how little work must be achieved every day .. not impressed 😡😡😡
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Andyperry
(@Andyperry321) reported
@EinWolpy @Rainbow6Game You would fix that Uplay would have the lowest download as it’s from their launcher with better support. But seems I am wrong.
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Shae Fernow
(@FernowShae) reported
@Jorraptor has there already been a fix to the average 10 fallen for the Ubisoft challenge and the big flat fish and big mackerel fish I have contacted Ubisoft they say the same to everyone I assume I did not know if you had any insight I had a few more issues when you have time
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Flavio
(@fmlemos) reported
@assassinscreed have Ubisoft fixed the a brewing storm glitch that causes the dag fight to not trigger??
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Flavio
(@fmlemos) reported
@CoreyKavo @assassinscreed @UbisoftSupport i'm having the same problem here! I saw that this bug is an old thing. Since release date. Hope today's patch 1.2.0 solve it but patch notes on Ubisoft website do not show anything about it. :/
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Coldmodee
(@Coldmodd) reported
@unifi can you fix your server to ubisoft? Dont ask for dm, can check my dm, got my ic and details number there.
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🔴LIVE - vRhysie
(@vRhysie) reported
Storage issue on my pc is fixed. For some reason Ubisoft games automatically saved to my ssd which does not have enough storage so that’s pog....
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Parzival
(@GrimParZival) reported
@IGN I’m not happy that I bought the game when it came out and haven’t been able to play it at all since because it does nothing but crash and when I have contacted Ubisoft all that happens is they tell me to do a bunch of **** that doesn’t work and last time got me locked out of mypc
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Josh Mertens
(@josseminator) reported
@UbisoftSupport I got the message in the Ubisoft Connect app to get the "Bayek- legacy outfit" for AC Valhalla for free. After tapping on it, I received the outfit, but I also lost coins. Is this a known issue?
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JC Ho
(@leiadog11) reported
@fusenich_niklas @Miserable_Prick @Rainbow6Game It’s not something Ubisoft can change, MnK is a Microsoft/Sony issue
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James Mitchell
(@Ultraviolet685) reported
@Ubisoft @Rainbow6Game your game is installing and nothing is happing got a friend on ps4 and I am on pc and where both having the same problem
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Flavio
(@fmlemos) reported
@UbisoftSupport @CoreyKavo have Ubisoft fixed the a brewing storm glitch that causes the dag fight to not trigger??
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🖤🥀
(@cutmeplss) reported
@Ubisoft Any plans to make Naruto: Broken Bonds backwards compatible on Xbox One?
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Sam
(@Sam952_) reported
@Rainbow6Game The game is dying in other regions i think, lack of servers is the main issue i think, some people get 9ms and on the other hand some get 80-100ms and more. That's really unfair in my opinion. @Ubisoft is not listening to anything, they won't.
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Emma-Jayne
(@Winter_Phoenix8) reported
@KingSingh93 I don't see any issue with it. Ubisoft fixed the bugs & i'm happy to pay for any extras if i so wish it, which i've done for most, if not all of the AC games.
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Miachel Angelo
(@miachel_angelo) reported
@Rainbow6Game hey having issues with purchasing r6 credits using ubisoft overlay/ steam
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Damian Machola
(@DamianMachola) reported
@LeoNeedspie @GoogleStadia @Ubisoft_UK Well if they are aware of the issue, they should be doing something about it. Not telling me to contact Ubisoft.
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🏳️⚧️ ⚡Skylar ⚡ 🏳️⚧️
(@voltsy_chan) reported
like when i've seen more insightful views and conversations on outrage clickbait about cyberpunk or Ubisoft being Ubisoft i think there's a massive issue with who the ***** watching what.
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Impulse
(@Impulse642) reported
@GameSpot Cool, now can someone tell Ubisoft to fix the load times for Valhalla?
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LegolasDS16
(@LegolasDS16) reported
@Jorraptor I think Ubisoft have added a way to get skadis blade, around the broken helmet statue in jotenheim there is now the golden wisps that indicate the jotun magic, I haven’t worked out the solution yet but I thought I’d let you know
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Frederico Freitas
(@Fgroia) reported
@SuperSonicBoom @kidsmoove To be honest the only issue i had was two gane crashs on vahalla but i lost faith on ubisoft games lol
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𝐀𝐧𝐝𝐲 🦎
(@andyburkO) reported
@k7nji @JLxney Ubisoft said 15 pm UTC is the server down for 1h
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Mapppy
(@Mapppy1) reported
@survivetheark all na extinction servers are still you’ve posted absolutely nothing, warned of nothing not even an apology or an update for when the server/ map will be back, I thought Ubisoft customer service was bad but you guys uped it to a whole new level.
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Christoph Brinkmann
(@cbrinkmann1981) reported
@IGN So they were okay with Ubisoft Ubisofting the AC series (grinding every unique characteristic off until it's just another bland, grey mush of bullshit collectibles and token lip service to the franchise) but this - THIS is what crosses the line. Gotcha. (Not really.)
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Jerald Austin
(@JeraldAustin4) reported
@Ubisoft @ForHonorGame I CANNOT play a game of Breach. All I get is a black screen. I've restarted my Xbox, I've looked for an update. Please acknowledge this callout and fix ASAP.