Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/29/2026 13:25

January 29: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (52%)

    Sign in (52%)

  2. Online Play (24%)

    Online Play (24%)

  3. Glitches (13%)

    Glitches (13%)

  4. Game Crash (9%)

    Game Crash (9%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesOlympia Game Crash
FranceLucé Online Play
FranceFirmi Game Crash
FranceAdilly Sign in
FranceVillejuif Game Crash
FranceLe Grau-du-Roi Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilGson Emil G (@EmilGson) reported

    @JeffGrubb What a first world problem this is. I like trophies , I even buy games specifically to get certain trophies ( like Ubisoft games on ps cuz they don’t have steam achievements). But they’re for me and my satisfaction . I don’t give a **** if people cheat to unlock all theirs.

  • WeezyAfro FMW🔥🐝 (@WeezyAfro) reported

    @assassinscreed @Ubisoft fix the Balor fight. Bugged and can’t be beaten.

  • CrankyGun LENNYY! (@CrankyGun) reported

    @HallofVirtualP1 @Ubisoft @assassinscreed no problem!

  • giannakis_jim Jim Giannakis (@giannakis_jim) reported

    @UbisoftSupport @kaleb_gaul Yea me too I just played Tha game and then it says I’ve been disconnected from the Ubisoft server also I contacted my router company and then proceeded to change my NAT type from 2 to 1 just to play the game but this error is still appearing in my main menu

  • Cxmp_x_Man Cxmp x Man (@Cxmp_x_Man) reported

    @LifeatUbisoft @Ubisoft Fix y’all’***** boxes on siege the amount of times I got a clean headshot it didn’t count cause I’m shooting blanks

  • BreezyPlaysRust jacobdeaton10@gmail.com (@BreezyPlaysRust) reported

    @Rainbow6Game @UbisoftSupport @Ubisoft I was playing ranked and our 3 best players all got error coded in a game that was 4-4 with the final round started so not only did some of them get banned we lost because the worse players (me included) were the only ones left #PlsGiveMyElo

  • yungkim07 Andrew Kim (@yungkim07) reported

    @UbisoftSupport I was in a ranked game for Rainbow Six Siege and the whole game was ddosed. Pings we’re at 200 plus for everyone. Ubisoft you wanna fix your ****? This is really screwed my game over tonight. Idk why you guys have such lack of server security

  • ACM01978 A.c. Mieremet (@ACM01978) reported

    @TheDivisionGame Great now fix that damn crashing already 3 x in in hour of gaming. Screw this I’m done with Ubisoft

  • GavinWilken3 SleekSky (@GavinWilken3) reported

    Just got banned for 2 days on R6 all because a hacker on the enemy team booted me off. @UbisoftSupport it amazes me that you can still do something like this. FIX THE GAME #Ubisoft #RainbowSixSiege

  • GrantRencourt Grant (@GrantRencourt) reported

    @joe_ch1p I think pathing issues are one of the most common 'glitches' I see in modern games, especially Ubisoft games. Mind you that's probably because they just recycle content and don't bother fixing legacy bugs so all the npc's behave like headless chickens at times.

  • Kaji00 !_ҜΔĴI (@Kaji00) reported

    @UbisoftSupport How can a company the size of Ubisoft let an error like this stay 5 days and not give a better explanation? all I know is that this error is not a server error, but an error with some players, but this is the most I've seen Ubisoft giving any good explanation

  • LordTac73870675 Altlced (@LordTac73870675) reported

    @Rainbow6Game anyone else having issues with the **** *** game not registering headshots and having **** audio hey ubisoft support wtf you got to say to that ****** get some ******* holy **** your game is ******* ****

  • Alimsv753105452 Alimsv (@Alimsv753105452) reported

    @bananna_loco @FarCrygame @Ubisoft I think it is a bug, the research I did will fix it in the next update

  • Fonnolll Funnel (@Fonnolll) reported

    @Brokenbullet14 @Rainbow6Game because Ubisoft cant do anything about it, that Sony and Microsoft's problem

  • YakHobie HobieYak (@YakHobie) reported

    @KSG_FOR_DAYS @Ubisoft @UbisoftSupport We have learned to deal with their lies. They have no fix and never will

  • LichUndef Alexis Henriquez (@LichUndef) reported

    @UbisoftSupport Hi Ubisoft. Setup in my house is: Country: Chile ISP: Movistar # modems: 1 1 Xbox one S (wired) 1 Xbox series S (wireless) the Xbox series S can connect without problems to online services of Wildlands. Does the problem only affect Xbox one?

  • au_tw_andy_74 Andy sheng 🇹🇼 (@au_tw_andy_74) reported

    @MobileACR Thanks for fixing the issue… I can now play the game normally, but I also realised that Ubisoft isn’t doing anything to compensate its game players for the inconvenience caused… or are we?

  • DrImpossible616 Doctor Impossible (@DrImpossible616) reported

    @XboxSupport Just worked 18 days straight, open to close. Get 2 days off, unable to play anything due to XBL and Ubisoft Wildlands issues. Time to start prorating subscription fees.

  • Rabid_weasel576 Justin Riley (@Rabid_weasel576) reported

    @Ubisoft I have not been able to stay logged into Division 2 for more than 5 mins without a Delta disconnect since the update anyone else?

  • laceyreannon Lacey Corum (@laceyreannon) reported

    @Ubisoft fix you're damn games, especially rainbow six on consoles! I'm sick of hearing how shity the sound quality has gotten.

  • TrzynBanned ً (@TrzynBanned) reported

    @ubisoft @ubisoftsupport fix your game. It’s full of cheaters and y’all don’t do anything about it just keep losing 150 elo because people are flying arround the map with aimbot

  • TomForr32247042 Lui Forrest (@TomForr32247042) reported

    @r0unane @Joseph05630559 @Rainbow6Game You do know that Ubisoft can just change their terms and service

  • JCisAwesome69 Jc Clarke (@JCisAwesome69) reported

    @assassinscreed @ACrweed Why is unity online not working I was going to play it with the wife for the first time yesterday but we could not connect with servers. PLEASE HELP UBISOFT

  • 23JetChipWasp_ . (@23JetChipWasp_) reported

    @0HotWaterBottle @Rainbow6Game Ubisoft cant fix this you moron. If you understood how XIM works you’d know Ubi can’t do anything and dedicated MnK lobbies wouldnt fix anything.

  • mmartinocio maría (@mmartinocio) reported

    hey @UbisoftSupport I'm having some issues w/farcry6. 2days ago the game closed saying that connection w/Ubisoft servers aren't working, since that day I tried so many times to connect to your severs but i have no response. I found some help at your web and it didn't help me.

  • KSG_FOR_DAYS KSG (@KSG_FOR_DAYS) reported

    @Ubisoft @UbisoftSupport How in the hell is Division 2 so unstable that I crash not once, but twice in literally 15 minutes?! I can run every other game out rn without an issue, yet Division 2 is crashing more than Cyberpunk.

  • hxusexflxrds HXUSEXFLXRDS (@hxusexflxrds) reported

    @LifeatUbisoft @Ubisoft Fix ur goddamn game the servers are ****

  • AndrewPerez_34 Andrew Perez (@AndrewPerez_34) reported

    @GhostRecon I found a workaround @Ubisoft @GhostRecon change xbox location to france and log back into wildlands. then push “Y” to change squad privacy, you should get the error screen a couple times until it connects you fully, pretty straightforward.

  • juicewrldspercs ꫀꪜꪖꪀ ಠ_ಠ🌍☄️💕 (@juicewrldspercs) reported

    @UbisoftSupport @Rainbow6Game @Ubisoft just was playing ranked 4-4 prep phase ends and the three top drags including me got kicked making it a 2v5 fix ur game

  • Discountr6s Discount🇺🇦 (@Discountr6s) reported

    fix the cheater issue @Ubisoft ranked is still unplayable zzz