Ubisoft Connect down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (19%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Palm Bay	Sign in	15 hours ago
Sydney	Sign in	2 days ago
La Garenne-Colombes	Glitches	3 days ago
Vizille	Glitches	7 days ago
Cape Town	Sign in	7 days ago
Saultain	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᏒᎥᏕᎥᏁᎶᏰᏝᏬᏒ (commissions OPEN) (@RisingBlur) reported 1 minute ago

  @GTpitsafety @Dal_ayy They don’t seem to have a problem with it if it comes to EA, Ubisoft or their own PS plus

• 
  Sho-saka | Comms{OPEN} (@shosakauk) reported 2 minutes ago

  In other video games news, it seems Ubisoft is FINALLY making an Assassin's Creed game based in Feudal Japan (probably Sengoku/Edo era) after they found out how much of a success Good of Tsushima + Sekiro sold like hotcakes Though to me, it's too little too late due to..issues

• 
  katakuri (@1vs1me) reported 3 minutes ago

  @Ubisoft why do your servers keep constantly kicking people? It’s happened nearly every single game. Please fix the game before releasing an update because wow what a horrible season so far.

• 
  Luis Montiel Jr (@jr11knockout) reported 6 minutes ago

  @Ubisoft fix your game. Just got kicked off a game with 2 other players for a game error, tried to reconnect when the game came back up and now my account is banned for 60 mins.

• 
  Zachary Pearson (@Zee_Pearson) reported 11 minutes ago

  @patrickklepek If you want to fall down a rabbit hole you might want to look into the current dogshit subscription service that is Ubisoft's Rocksmith+. Garbage song selection, unmapped songs uploaded for players to map instead, and breaking RS2014 community DLC via a new update.

• 
  Marty. (@ListenUpMatt) reported 12 minutes ago

  @UbisoftSupport issue inviting friends on Ubisoft connect, invites expire immediately upon reception.

• 
  r*beca (@fakerebeca) reported 24 minutes ago

  @UbisoftSupport Hello. Just sent you a DM for a problem I'm having with Ubisoft+

• 
  FrostyStardust 💙💛 (@FrostyStardust) reported 25 minutes ago

  Hey @Ubisoft @UbisoftSupport When are you guys going to fix your store website? It keeps auto refreshing. Can't give you money if your website is broken, now can I?

• 
  Isaiah Lord (@IAL_Gaming) reported 25 minutes ago

  @Poponig1 @Ubisoft Yeah its the same for me. Ive been keeping and eye on it since the trailer came out and still nothing. I hope they fix it because i want to pre order the game as soon as i can.

• 
  AndyAlvees (@AlveesAndy) reported 27 minutes ago

  @UbisoftSupport It is still broken with code Ribera, please fix! How difficult is it for a company the size of Ubisoft to fix these servers?!

• 
  Abood🇸🇦⚫️⚪️ (@Monkqah_) reported 28 minutes ago

  @UbisoftSupport Can u ******* fix ubisoft connect, me and my friends are all online in r6, but we show up as offline, we cant ******* play, invites are sent but not received, the playform is pc

• 
  Kerious (@Cerberus1432) reported 28 minutes ago

  @assassinscreed How about Ubisoft fixing its existing broken games?

• 
  Kiran (@SennoAzure) reported 31 minutes ago

  @AlexxColors I don't care about Ubisoft. For all I care they can Crash. I only Play AC to stop feeling Bored.

• 
  Jon Lewis (@WheelyJonUK) reported 35 minutes ago

  @imbensnow @lovely_percy I was just about to post a thread on this re subject on the Harry Potter game Reddit how badly do you think it'll get downvoted because seriously Ubisoft getting it right there's a serious problem but people bought it regardless so there's no point arguing

• 
  📷 Benjamin / BB_Aviation_Photography 🛫 (@bb_a_p) reported 36 minutes ago

  @UbisoftSupport @ubisoft i wanted to play Immortal Rising Phoenix on @XboxGamePass but i always get the notification that my MS Account is already linked to another account. The Problem is i can for the life of me not remember what that other account should be. What can i do?

• 
  lego killer moth 2.0 (@legotrillermoth) reported 36 minutes ago

  @CartridgeGames its RP on the Ubisoft website, and if it was AO there wouldn’t be physical copies being sold in stores. i don’t think the Xbox and PSN digital stores sell AO games either. there’s just no way. has to be an xbox store glitch.

• 
  R.W. Bain (@RW_BAIN) reported 36 minutes ago

  @movezlikejager @cool_ishan1 @assassinscreed Nope Ubisoft already has a launcher/store front and Infinitybwas described as a live service when it was announced. A bunch of smaller projects across multiple platforms.

• 
  Gramsy (@Gramsy7) reported 38 minutes ago

  @Ubisoft @rocksmithplus Would really appreciate you guys just fixing the game that already worked that we already paid for and have sunk countless hours and money into. Literally no one wants garbage live service models. We just want to play the music we want to play.

• 
  VaultBoy48 - playing AC Valhalla (@LAKingsFan48) reported 39 minutes ago

  @BERSERKER_THiiS There is NO WAY that Ubisoft is releasing a game that is A/O...it would take a major hit in sales if that happened. This is an error... none of the major media outlets have reported on this.

• 
  Home Arcade Console Hobbyist (@hachobby) reported 41 minutes ago

  I see some people getting down on the Ubisoft showcase. I want everyone to remember that Ubisoft is the future that PlayStation is trying to build. A handful of IPs they stick to and a slew of live-service games.

• 
  j ♔ (@JakeR6S_) reported 43 minutes ago

  @KennyJ_R6 you need to restart your ubisoft , thatll fix it

• 
  CARLEXIOS_ (@Viscor_G) reported 43 minutes ago

  @lexinyan123 @Ubisoft Either everyone is cross-server player or there is a huge internet error. I’ve met this once and all 10 guys are posing questioning marks and “laggy”in the chat. Hope it’s not some kind of DDOS

• 
  Muddvain (@Muddvain_) reported 44 minutes ago

  @KcOperator @GhostRecon Hell just like *** 1-2 both had updates that improved the game PVP experience and then they would totally F it all to hell the next update just like all the other games out there def is Ubisoft lets it ride till the next update to fix it vs BF or COD do a patch to rebalance

• 
  benjamin (@b3nsalt) reported 45 minutes ago

  UBISOFT. THE FAR CRY 5 SERVERS ARE BROKEN. @UbisoftSupport

• 
  Muddvain (@Muddvain_) reported 49 minutes ago

  @RexNavy @INeeeedAHerroo @GhostRecon Problem is Ubisoft is dense in the head. Most the people involved with the GR titles are no longer on GR games and to top that most of them no longer even work with or for Ubisoft. They preach about listening to the fans all three GRFS, GRWL and GRBP had the potential to be great

• 
  Just_A_Guy (@Just_A_Guy_GG) reported 52 minutes ago

  @MJ312 @HazzadorGamin @Weil__ This is the pr problem with shifting price tags. Charging 50 instead of 70 isn't a sign the game is better or worse than another. It's just a marketing decent. Ubisoft is clearly trying to be transparent about the length if content not the quality.

• 
  Daven (@TiltedKrow) reported 53 minutes ago

  @JamesTiddlyQuid @ludohistory @ammit_ while this is good news its real sad to see i wasn't surprised initially. im excited for what AC has to offer in the future but Ubisoft needs to fix both there bad gaming practices and workplace culture ASAP.

• 
  Luis Montiel Jr (@jr11knockout) reported 53 minutes ago

  @UbisoftSupport @Ubisoft fix your game. Just got kicked off a game with 2 other players for a game error, tried to reconnect when the game came back up and now my account is banned for 60 mins.

• 
  Zihil (@Zihilly) reported 55 minutes ago

  @SophiaNarwitz Maybe it will be like with WBs Shadow of War Get what they can and then fix it Tho for Ubisoft it might be just remove it aaaaaaaand maybe fix it

• 
  Black screen is life (@1wqShadow) reported 59 minutes ago

  @CallmeNess95 @GIBiz @Nibellion Plenty of them do LMAO this is about ubisoft not blizzard. Yes you said they should be proud thats the issue cause the article is about work environment meaning abuse youd know if youd actually read **** And judging by your stupid tweets im not suprised you can't read mine