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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Aente
(@MrAente) reported
@DeekeTweak I think Ubisoft+ going to be an on-off service unlike Game Pass or EA Play. Most of their titles are SP games, so gamers might consider sub for 1 month, finish the game and cancel the sub. But with GP or EP you have more MP options, like Fifa, AoE, Forza etc.
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Unsuspicious Username
(@unsususername) reported
@guneetsingh1111 @Xbox @Ubisoft It's not free in ps plus. It's "ubisoft+ classics" that will be taken away, btw. It's way inferior to the main ubisoft+ service. And even with that, ps plus sub is still not worth it.
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Derek Strickland
(@DeekeTweak) reported
Quick thoughts on Ubisoft+: I think $17.99/month is theoretically a good price for the service and what it offers. You really need to love Ubisoft games though. The problem is that it's not a good price compared to other services like PlayStation Plus or Xbox Game Pass.
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SoundWaveHD
(@SoundWaveHD1) reported
@MatterofLarry @PeterOvo5 @NavaroneSeal Nah, I just have better taste, if I want a generic open world game I'll go play a Ubisoft game Sorry to hurt your feelings, although being in your 40's and running around in Spider Underoos tells me you have bigger issues to worry about
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The Beardedpanda! 🐼🐼
(@NtelligentBeast) reported
@DemetrianMoore I like a lot of Ubisoft games but I don’t think, for me, that service is worth 18 a month. If I want to play a game I will just wait for it, besides I only buy a few games day one, I mostly catch them on sale.
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motomoto 🦛🦛🦛
(@MyseanA) reported
@ItzSly69 @fortzawarrior Here’s the thing I feel like this feel extreme because gamepass is fr unreasonably priced microsoft is willing to eat the extreme loses it’s getting from gamepass Ubisoft can’t do that with its service I think 18 is it bare minimum for it to make any profit
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Js🚶🏽♂️✌🏽
(@PaperRouteJay11) reported
@Ubisoft yall suspending me for no reason i didnt even do anything wrong i just got unsuspended yesterday to get suspended again today for no reason fix your game i wasnt on the mic or anything fix yo fuckinnn gamee an unsuspend me (my account name is mr_ja11) fix yo game now
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Pink Dragonfli
(@P_Dragonfli) reported
@Ubisoft Come on....you're not listening. Enough already and fix Wildlands!
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Itz | § w î F T Y
(@0121itzswiftY) reported
What is this 9% loading crash after every game @Ubisoft #XDefiant
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uıʇsnɾ
(@zob879) reported
@Ubisoft You’re trash and your service is worth $5
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Sharra
(@sharraxx) reported
@UbisoftSupport @ubisoftsupport Enough already, when are you going to take accountability and fix the issue? Huh? Considering all the ubisoft game issues u supposedly resolved. You still have not fixed wildlands. Why?
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Van
(@ButcherVan_) reported
@u4dannyboy @Ubisoft Yeah I don't care for the subscription model service bs because the games are always "as a service" model which means unfinished. I'd rather buy my games but in the case of Ubisoft I don't mind paying 15$ to play their games for 1 month than canceling haha.
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OmarG
(@gh_omar) reported
@Ubisoft I'm going to wait for the price to drop, I already have several games that are in the catalog, and the extras they offer are not worth the service.
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Sly
(@ItzSly69) reported
@fortzawarrior Well not all of them it was an over exaggeration. Most of those games are DLC not included on PS plus. And some aren’t on the service (AC Valhalla got taken off last December) Reminder that Ubisoft + is not even bundled with GP. And is $18
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MENTALITY MONSTERS
(@Ed__Sharma) reported
@datGuyOvetThere Yeah, still need to reduce that price. It's more than Gamepass which doesn't make sense. But then Ubisoft is some financial trouble and they need money.
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Sly
(@ItzSly69) reported
@MyseanA @fortzawarrior Ubisoft should’ve just made the Game pass deal. If anything they are losing money because nobody will buy it. Any gaming Sub service besides PS + and GP are doomed to fail
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Tristam1221 #StoptheShock
(@Tristam1221) reported
@UbisoftSupport Ubisoft+ won't work. It keeps saying error connecting my xblive act. Restarted console and relinked acts.
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makzy
(@makzydnb) reported
nevermind. running uplay as admin and turning off vpn did the trick. will leave this up if anyone runs into the same issue.
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SnakeVenom 🇺🇦🇺🇸
(@SnakeVenom3000) reported
@dijit @Xbox @Ubisoft Why waste creative energy on naming a service when the current name tells you exactly what to expect? Let those creative employees focus on creating games.
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Ozzina Arcane
(@OzzinaArcane) reported
@itsbownetbow @Xbox @Ubisoft Hard to say. I know Ubisoft has been having big money issues. Primarily from not releasing any ******* games.
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NerdPropellant
(@NerdPropellant) reported
@ItzSly69 @PeterOvo5 Huh? You are comparing it to PS+ as if those games aren't on GP. I'm telling you many of them are in fact already in GP. PS+ also doesn't have Ubisoft+ as a full service in PS+. It only has a lite version with lots of stuff missing on offer here.
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Angelo M. Molina
(@unique_gelo) reported
@NoorAsif232 @UbisoftSupport @Ubisoft Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to TYLER_CYBER on Instagram for quick review and assistance
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motomoto 🦛🦛🦛
(@MyseanA) reported
@ItzSly69 @fortzawarrior I can go on a limb and say Ubisoft should have stayed away from a streaming service all together I think this gonna be the mail in the coffin that forces them to sell
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Lurfinator
(@datGuyOvetThere) reported
So Ubisoft+ is on Xbox now, how do you all feel about that? For me personally, I own most of the games on the service, and even if I didn't, it being more expensive the GPU makes it a hard pass for me. Costs more, offers less.
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Trexx Reflex
(@Trexx_Reflex) reported
Perhaps Extraction was removed from Game pass to be brought to Ubisoft+? I think that's a downgrade but maybe there were contracting problems
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Luke Grabowski
(@grabowski_luke) reported
@ooceanicc @XboxWire Cause Ubisoft choose them like ea choose Xbox for there service
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Luke Grabowski
(@grabowski_luke) reported
@TimThe3nchant3r @XboxWire @majornelson For their service included as Ubisoft classic+
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Syed Maricar | SEA 2023? 🎮
(@R4veZer0) reported
What a weird ******* day in the gaming industry eh? #Redfall is coming out without 60fps, Sony is removing a first party game from their PS+ service and Ubisoft thought that charging $17.99 for games that's mostly on Game Pass and not Ultimate edition for all games is good
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Macca Kyle
(@MaccaKyle3) reported
@PlayXDefiant I got a code but it’s just not working it’s showing the Ubisoft symbol when I’ve redeemed it
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Nickmdrummer
(@nick_mDrummer) reported
@UbisoftSupport Pc-Ubisoft Connect is a Vulkan issue in the match loading. I switched to DX and I found no problems.