Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Sign in	13 hours ago
Brussels	Glitches	7 days ago
Grenoble	Online Play	7 days ago
Orléans	Online Play	10 days ago
Orléans	Sign in	11 days ago
Chatham	Sign in	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RoboticsDave (@DavidLo05086582) reported 3 minutes ago

  @Sora_1303 @jondelarroz Alexios. That one of the reasons people preferred kassandra. She was actually only supposed to be the main lead but Ubisoft thought people would have an issue with just her. This was way before they started pushing females in a lot of games

• 
  VideoLikePro (@VideoLikePro) reported 6 minutes ago

  Google meaning of Monopoly: A monopoly is a market structure where a single company or entity is the sole provider of a particular good or service. So, are we ignoring other gaming platforms like Epic, GoG, EA, Ubisoft, etc. as alternatives? Steam just became popular.

• 
  Warden-Commander (@KurouPS4) reported 10 minutes ago

  @khaliltooshort A lot of the problem is that too many are outsourced, too. Look at how many studios work on the average Ubisoft flagship title, and how they're scattered all over the planet.

• 
  howie2 (@Jackhowerton2) reported 16 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game - this is ridiculous. Every single delta pack I have opened has been a duplicate. What is the point?!? I just want the MP7 black ice and every purple rarity I get is a duplicate. FIX IT

• 
  JS88 (@jsevert105) reported 17 minutes ago

  @TheDivisionGame Well as of now I can't literally do anything in game because the games not registering anything I do and have gotten the "Delta" sever crash 4 times since starting the game 15 mins ago just fyi. Im on PC thru Ubisoft launcher.

• 
  匡生 (@kohak_82) reported 17 minutes ago

  @UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.

• 
  Pemabble ☕️🪡🔨🎹✨🗿🪶🕊️🍋‍🟩⏳️🚃💨 (@pemabble) reported 17 minutes ago

  @TheAngelKing47 There are some misunderstandings here and statements being misconstrued One of the issues with Ubisoft Steam lawsuit isn't exactly "price parity" but "material parity" as the SKU's being sold on steam and Ubisoft was different Valve has also disputed the contents of the call

• 
  Ddynamite (@The_ddynamite) reported 19 minutes ago

  @ThaBeefDev @Beat_Rev @Pirat_Nation Screwing over ubisoft is a public service

• 
  Chakaal Starr (@ChakaalStarr) reported 20 minutes ago

  @LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.

• 
  🇹🇹 Geezaws🗽 (@Geezaws2) reported 21 minutes ago

  and what a shock, the company that didn’t over extend, didn’t push into live services, didn’t adopt a “streaming” model, and didn’t do whatever Ubisoft has been doing for over a decade, hasn’t had to deal with a single one of these issues outside of increased hardware costs.

• 
  Jonah 🎮 (@TheACMJS) reported 25 minutes ago

  @BelizaireKenny I want to be clear it is NOT a "great" game nor is it a "good" AC game. Playing as a black protagonist wasn't ever an issue and you know it. The issue stems from a split narrative and constant back peddling from Ubisoft themselves over historical accuracy and stolen/AI art/assets

• 
  Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported 26 minutes ago

  @8o_pt @TheDivMobile The game still has a few bugs and issues, pretty difficult to play when you can’t even use your Ubisoft Connect account to login lol.

• 
  Clo (@cl0det2e) reported 26 minutes ago

  @alexlimitedart @lus1naut this was an joke edit someone made regarding pamela anderson's upcoming ubisoft game VIP, how is it gonna promote rayman2 if it literally says ''tonic trouble between drugs and prostitution we found him'' ???

• 
  MasterOfLazyness (@TheLegendaryMoL) reported 28 minutes ago

  @Pirat_Nation Oh yeah, the ending is the problem. Not everything before it. Ha. Delusional Ubisoft

• 
  RuoLing_ 🌠 (@RuoLing_) reported 29 minutes ago

  APL/CNL is lagging far behind other regions, and now we’re seeing this kind of unethical and unacceptable behavior. Once again, I hope Ubisoft/BLAST will introduce rules to penalize scrim leaks.

• 
  MakattackTDFAM (@TDFAMwithMak) reported 31 minutes ago

  @Grummz There is an easy fix, don't buy anything live service, and never buy anything Ubisoft puts out.

• 
  TheDezembro (@TheDezembro) reported 31 minutes ago

  @Lazzy102 @Sevvy_707 For you, maybe. But really they were both awful games in their franchises. Watered down core aspects in comparison to previous entries, had notably worse writing, and Shadows toyed with live-service elements that made it the worst experience out of the 4 RPG AC games. But anyway that wasn't even the point here. Point here was that they were games with lots of online impressions that underperformed. Veilguard, devastatingly so. Shadows is hard to tell because we didn't get any numbers besides "activations" lol which counted the people using an 18 dollar subscription service where the game was playable. But given the absolute financial shitshow that Ubisoft was in last year (& still is now) it clearly didn't do well either.

• 
  Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported 33 minutes ago

  @Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down

• 
  Warden-Commander (@KurouPS4) reported 33 minutes ago

  @Albert_Bello1 @Pirat_Nation @Ubisoft This is the logic that got publishers to dive into the live service market in the first place. As far back as 2007.

• 
  MahagonyWell (@MahagonyWell) reported 34 minutes ago

  @quanzBAYBAY And the little ******** casuals are the problem, they don't complain, they don't have standards, they will support whatever dogshit vomit all big companies feed them. Just like 2k games, or Ubisoft, or EA. They'll support companies no matter what flavour of **** they are fed.

• 
  𝔑𝔞𝔱𝔥𝔞𝔫 (@TheNathanNS) reported 36 minutes ago

  What's actually happening with the gaming industry lately, why's there so many layoffs and studio closures happening in such a short span? We have Microsoft considering to close Ninja Theory, Compulsion, South of Midnight and Double Fine, there's huge claims of layoffs happening at Bethesda and ID Software. Ubisoft just closed many of their studios and did mass layoffs on others. Arkane also possibly being closed. Dontnod are expected to be bankrupt by November, Quantic Dream also reportedly expecting layoffs, there's probably a couple I missed Like what's happening, why is all of this coming out at the same time?? Gaming industry crash inbound or what?

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 39 minutes ago

  According to a new report from Insider Gaming the next Ghost Recon game, codenamed Project OVR, is facing development problems. The report says the game recently failed to reach internal alpha goals, leading to management changes. Sources also claim developers have been dealing with unrealistic deadlines Rumors inside Ubisoft suggest that if things do not improve, the project could be rebooted or canceled in favor of a different game.

• 
  Ultima (@UULTIMAAA) reported 40 minutes ago

  @Rainbow6Game Some **** game you’ve had frame spikes on your game for the past 2 months fix it, your Ubisoft connect doesn’t ******* work properly, can’t even invite people to play with. Just get rid of the game as a whole and revamp everything. **** game, killed itself 6yrs ago with house rwk

• 
  Oyasumi Bastet (@OyasumiBastet) reported 42 minutes ago

  @OmniStef94 Like, what happened to the outrage over GAAS, stupid amount of DLC, Always online required, and login to third party services. Why does MS get a pass where PS, and many other publishers dont, like ubisoft has a launcher, why is that an issue if Xbox live isnt?

• 
  𝐾𝑒𝑚𝑎𝑡𝑠𝑢𝑡𝑠𝑢𝑗𝑖 𝑅𝑦𝑜𝑛𝑛𝑜𝑠𝑢𝑘𝑒🥢 (@SkiLedZGamES) reported 46 minutes ago

  @assassinscreed Ubisoft domain mode is unbalanced fix this, it's impossible to advance this mode. I'm level 80 in domain 5 recommended level 70, I have 10 level above and I can't do anything against the boss, take this trophy or nerf this mode most people won't be able to finish this 💀

• 
  Angel With The Scabbed Wings (@TaigasRevenge) reported 48 minutes ago

  @Overstreet_04 @YackThaJawn @Poxonlox Somebody from the inside was selling the siege code to cheaters to be one step ahead of the anti cheat so they were slowly cleaning house not sure if they ever found the true culprit, Also customer service level members in the ubisoft departments were caught selling and stealing

• 
  just jonez (@jonezkaranja) reported 50 minutes ago

  @Ubisoft hello am having a hard time accessing my ubisoft account keeps telling me that i have attempted to login and i havent login to my account in years? I have dm support in twitter but zero response kindly assist...i cant even login ubisoft connect to playstation

• 
  low 🇭🇺 ⬛️⬜️🏳️‍🌈- watched TADC finale (@lowlifewastaken) reported 55 minutes ago

  r6 aim bugged, cursor showed, needed to restart since r6 crashes when I open it while I have OBS open, I had to wait for it to launch again without OBS all this time, I'm in a ranked match these are issues that have been there for multiple seasons, thank you @Ubisoft

• 
  Hedge (@LoiraSEMEN) reported 58 minutes ago

  FIX MY FPS @TOMCLANCY @ubisoft @Rainbow6Game

• 
  mankar camoran apologist🔻 (@silky_919) reported 58 minutes ago

  advertising end of service for a ******* ubisoft single player game but not for destiny 2 i can’t help but laugh