Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/28/2025 16:10

December 28: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (8%)

    Glitches (8%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BelgiumBrussels Online Play
United KingdomBridgend Sign in
FranceCheyssieu Online Play
FranceDouai Glitches
United KingdomGlasgow Online Play
FranceChâtillon-sur-Chalaronne Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KudosOnYT ᴋudos🇬🇧 (@KudosOnYT) reported

    @Ubisoft Crash Bandicoot at the age of 2

  • Gogaqt Goga (@Gogaqt) reported

    Hello @UbisoftSupport , I have a problem with my account and I contacted support, they told me to call Ubisoft Madrid regarding this issue but the telephone has been disconnected since Tuesday. Help pls?

  • GoodOldVelo143 Velocity | ????? 🇺🇸 (@GoodOldVelo143) reported

    @Ashzrr They complain Ubisoft doesn’t do anything but they don’t take actual proper action to ban said cheater or help slow the cheating problem. It’s definitely over exaggerated but if it’s so “bad” these days then why not try and make it so “bad”

  • snakemarcato13 ShadeTheCrow (@snakemarcato13) reported

    @TheRealEugene9 @Ubisoft Why do people like Spyro? Crash Bandicoot? Call of Duty? Fortnite? Mario?

  • Gl1tter1sh_ Glitterish but Deadshot (@Gl1tter1sh_) reported

    @Skateboarder742 Far cry 7 is also gonna be a live service game so it's probably gonna be really bad knowing ubisoft I'll stay play it because I love the far cry games but its probably gonna suck

  • BushidoNeo NeoBushido (@BushidoNeo) reported

    @GhostRecon and here is ubisoft running away just as they were turning the game into something great. Still left half broken, on life support and without offline mode which means the game is dead unless pirates crack the game for offline so it can live on. #DirtyDevs #DeadGame

  • DandiPasta Dandi 🇺🇦 (@DandiPasta) reported

    @R6Kale @zankyr6 Like blizzard and Riot. It's normal Custom pfp have so many law problem for Ubisoft. Not Ubisoft's fault , it's government's

  • ch_frostieguybh frostieguybh (@ch_frostieguybh) reported

    @PR_311 @Brawlhalla @Ubisoft And what urgent problem would this be?

  • KKDALL4S 𝓲𝓰𝓱𝓽 𝓭𝓸𝓮 (@KKDALL4S) reported

    @Ubisoft Far cry 3 ? Do you have an issue with that?

  • SoppoBeard The Bearded SOPMOD (@SoppoBeard) reported

    @IAMCha0tik There simply is no problem that the Blockchain solves that can't be solved exponentially more efficiently in a different way. There's already hundreds, if not thousands of crypto gaming projects out there illustrating this, most infamously Axie Infinity and Ubisoft Quartz.

  • YojimboJones87 YojimboJones (@YojimboJones87) reported

    @JFlaminguez @meaganmday Sony, Bethesda, Blizzard, Activison, Epic and Ubisoft would like a word about that considering anti-consumer tactics are through the roof in the videogame industry along with a crazy lack of originality in AAA titles. Anime is RIFE with pathetic churn & burn fan service...

  • Chris57615648 Earth___274 WD1🌍 (@Chris57615648) reported

    @UbisoftSupport hi Ubisoft server unavailable for watch Dogs 1 and my friends on other consol have the same problem

  • _RobJigga_ Rob🥃 (@_RobJigga_) reported

    Dear MS, please just buy ubisoft and EA and fix their stuff. It's time. EA servers need it. At least put madden 23 on game pass on day 1 this year. Thanks. Love Rob.

  • DandiPasta Dandi 🇺🇦 (@DandiPasta) reported

    @KidSkys Like blizzard and Riot. It's normal Custom pfp have so many law problem for Ubisoft

  • DandiPasta Dandi 🇺🇦 (@DandiPasta) reported

    @R6Kale @zankyr6 Like blizzard and Riot. It's normal Custom pfp have so many law problems for Ubisoft. Not Ubisoft's fault , it's government's

  • xRICANREAPERx xRICAN REAPERx (@xRICANREAPERx) reported

    For Real!! When is @Rainbow6Game @Ubisoft going to fix the audio issue in siege? You have operators dropping from a hatch or out of a window and no noise? When someone's running as well it won't register. #RainbowSixSiege #FixTheAudio

  • Yestirday_ Yestirday (@Yestirday_) reported

    @JacobHitsShots Ok but why wont microsoft and ubisoft come together to fix this. Do you think they dont care enough or is Microsoft ignoring ubisoft.

  • throwbackness ‏ً (@throwbackness) reported

    Now, I don’t think that people have a problem with the recent Assassin’s Creed titles that Ubisoft has released. Honestly, it feels like a different game but Ubisoft just threw the Assassin’s Creed brand over it. You get little remnants so it’s very barebones of the franchise.

  • WilliamAmbu Will LB (@WilliamAmbu) reported

    @Ubisoft Crash bandicoot 2

  • M0ns00n1 🌲Mason🌲 (@M0ns00n1) reported

    The worst thing is finding a cool game and going to play it and finding out it's an ubisoft game, because just getting it to ******* work is going to be a hassle. Tried to download u-play and it had a write error lmao, just uninstalled the game and not gonna bother.

  • throwbackness ‏ً (@throwbackness) reported

    Ultimately the failure of Assassin’s Creed: Unity is what gave rise to the Assassin’s Creed games we get now. Instead of Ubisoft fixing the issue. They give us games that doesn’t have the true essence of the franchise.

  • Mark_Mywords__ Mark Anderson (@Mark_Mywords__) reported

    @UbisoftSupport Is Matchmaking down for Watch_dogs 1? Avr wait time: Unknown problem is happening for me again. Platform: PC, UK based. Under__Pressure is my Ubisoft name.

  • TheGodlyNoob Noob (@TheGodlyNoob) reported

    At Ubisoft we think that if you fail your password 3 times, we don't want you to login on any of your accounts for a certain period of time. Get rekt nerd.

  • EpVlol ElPerroVacilon (@EpVlol) reported

    -The atmosphere not bein depressin/horrifyin enough./treatin the zone like a playground. -An empty open world./Ubisoft way to explore it. -Invasive/Ubisoft type of UI (world map mark in every location of interest and thus makin it a chore). -UE stutterin issues.

  • AlhamzaTimor alhamza timor (@AlhamzaTimor) reported

    @Ubisoft Hello Ubisoft there’s a glitch on rainbow six that you can see the enemy skin before the preparation starts fix it

  • TLCece Kaidan Fan (@TLCece) reported

    Anyone else having troubles with Ubisoft connect launcher? For the past week every time I try to start it up it says connection lost a unbisoft service is currently unavailable. I can still play offline I think but I don't have all the things available to my games.

  • OkBuckaroo CidL (@OkBuckaroo) reported

    @ShayonBurman its the mtx that makes the money for those day1 games problem is if you have 80mill singleplayer game it doesnt seem that easy to get that money back unless you scuff it with ubisoft mtx sonsense and especially when you got people paying $10 month for gp sub

  • GaoRush suckingham phallus (@GaoRush) reported

    @JasTheLass My biggest issue irt BoTW is that it has a massive identity issue where all the Zelda-isms feel weak and the new stuff just feels like Ubisoft tier filler

  • AkshayKrSingh5 Akshay Singh (@AkshayKrSingh5) reported

    @Ubisoft Hi Ubisoft, due to new RBI guidlines, not able to pay for Ubisoft plus with any card in India. Paypal also not working.

  • Diego2112Gaming Diego the Gaming Gamer Who Games (@Diego2112Gaming) reported

    @UbisoftSupport The connection error is no longer occurring, I am connected to the Ubisoft servers, have access to all of my games, and all is well.