Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (52%)
• Online Play (23%)
• Glitches (19%)
• Matchmaking (4%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Matchmaking	17 hours ago
Limoux	Online Play	6 days ago
San Luis	Sign in	8 days ago
Guadalajara	Sign in	9 days ago
Abbeville	Glitches	12 days ago
Noisy-le-Grand	Online Play	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  XxRazorxX (@rjwilliams2001) reported 2 minutes ago

  And also @Ubisoft get your **** together and fix the matchmaking on watch dogs leigon fr I know you guys stopped updating in all but seriously fix the damn issues with online lol

• 
  Big man Tyrone (it's ironic) (@JamesTDear) reported 3 minutes ago

  @riellycooperr @NoiBoobSweat You don't really need to give them schedules. Though to be fair Ubisoft never had a issue

• 
  🇩🇪Mia San Mia🇩🇪 (@DaToby98) reported 5 minutes ago

  @elgat1to @guywhoiswoke Saying "Theres nothing to do" in a Singeplayer game after finishing it is a completely stupid take. Part of that mindset is why we get so many filler open worlds a la ubisoft or Live Service slop with "infinite" content

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 6 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

• 
  Nat Nivram (@NatNivram) reported 8 minutes ago

  @PlayStation Are you guys going to try and win back your customers’ trust? I even tried to buy AC Shadows from the PS store, ran into a technical problem and you and Ubisoft have just passed me around. Embarrassing shambles all around.

• 
  LUCK -E 🔥 (@D3goz4ruyo) reported 10 minutes ago

  @Zora2742 @suhostrikes @wuwapri Those ubisoft game are paid game with full finish story while Wuwa is live service tho. That would mean they have to operate two open world that need updates every few months at the same time. Sound like a hassle to manage

• 
  ThePsychAce (@ThePsychAce) reported 10 minutes ago

  @BigLipRadio @Gingervitus126 @XBOX Allegedly the next Xbox will be Windows based. It will be able to run Steam, Ubisoft Connect, Epic, etc. The issue with that theory is Xbox is explicitly against porn games on Xbox and Steam is full of porn games. So if it’s true, then the next Xbox would essentially be budget PC

• 
  Alfie Lewis (@alewis09999999) reported 12 minutes ago

  @UbisoftSupport Ubisoft fix ps5 why am I running 60 frames

• 
  EDDIE 🇺🇸✝️ (@StandWithEddie) reported 13 minutes ago

  @Stuntguy777 I experienced same issues and tried reaching out to @Ubisoft but got no help and was introduced to Message @Robbfixx ON TWITTER and he helped me out. You could try him too

• 
  luna256 (@aecFanart18) reported 16 minutes ago

  @specops1130 @TKDesignzs This is the problem with you all, trying to act like Ubisoft is nowhere near Rockstar lmao, and I say this as an big Assassin's Creed fan

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 21 minutes ago

  @TrillBill478 @Gen3D_Tech @vinibytez Then they should implement input based matchmaking so mouse & keyboard players just play together and as controller players and problem solved. Xdefiant did it and it was fantastic but unfortunately Ubisoft are just ***** ******* and dropped support for it.

• 
  Doge_Day (@Doge_Day21) reported 22 minutes ago

  @madcap412 Woah woah, go after rockstars and Ubisoft all your want. Go after insomniac or Santa Monica then we got a problem

• 
  Bravas99 (@Bravas09) reported 24 minutes ago

  @Pirat_Nation the base of cheater is windows fix your anticheat, If Riot can't handle it with so many more security measures, how could Ubisoft possibly do it? Nobody believes that.

• 
  TJ (@foreversausages) reported 25 minutes ago

  @MightyKeef Yes. **** Ubisoft. Utter ******* AIDS games that are broken.

• 
  Papa Butler (@PapaButlerTCG) reported 27 minutes ago

  @Ubisoft @gamescom If you don’t let me play my game I bought because you won’t let me login. I want my ******* money back

• 
  Dilly Dork (@DillyDork) reported 32 minutes ago

  @PrizrakLuganska @PhantomNarukami Concord was a multiplayer live service game advertised on that. People knew the servers would go down eventually. The Crew however could have been ported to an offline version to remain playable, but was delisted by Ubisoft instead

• 
  Lol Lolsson (@Lol_Lolsson03) reported 36 minutes ago

  @DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.

• 
  Meandering Mystic (@mean_mystic) reported 36 minutes ago

  @mpr_reviews @SKHYJINX @D_S_O_Gaming I wonder if it might be the issue that Ubisoft has had in the past. which is that controller is smooth but mouse and keyboard isn’t. Or it could be like the engine not handling high polling rate mice well which is common.

• 
  Derg Burg 🍔 & Yeen Cuisine 🍕 (@RuggedTheDragon) reported 38 minutes ago

  @Fusionxxgaming Both times the Call of Duty developers reduced the matchmaking and it caused way more people to quit. If you remove it entirely, it will cause the entire game to crash. That's exactly what happened with XDefiant. People failed the game, not ubisoft.

• 
  JollyBalls (@SrJ20202) reported 40 minutes ago

  @Ubisoft @gamescom Your customer service and Ubisoft+ subscription service sucks so much *** it’s actually incredible

• 
  V (@catslashmouse) reported 43 minutes ago

  Also **** the drones. I don’t know what early 2020s Ubisoft was ******* thinking when they put drones into two fine games (Legion and GR Breakpoint), genuinely the most irritating parts of the respective games. No, I don’t care if it’s in service of the futuristic setting

• 
  Rin (@HoundyManJones) reported 44 minutes ago

  @b0ysbrokenheart Ubisoft, at least in AC, always had some form of clean HUD, while yes there's moments where there's too much on screen, the same could be said for a good variety of other games. Ubisoft's biggest problem is writing and overall lazy game design, imho.

• 
  BJSwiss (@tnevis88) reported 48 minutes ago

  @Ubisoft can you fix the input detection on siege, please? I have nothing plugged into USB and it still says mnk detected. Its been a problem for too long

• 
  Michael Miller (@OMiller738206) reported 48 minutes ago

  @TheDivisionGame I had 700 dark zone resources and now I 70?? W.T.F. Ubisoft? Lot of my gear gone overnight! You talk about "buying" when you should be fixing several major problems, like audio, servers going down etc!! You have had as you said 10 years to make this right so do it already!

• 
  South East Asia Game Aesthetic (@SEAGamethetic) reported 50 minutes ago

  @Doonishsan @XilliaMainis Yes, it was made by Ubisoft Singapore. When Skull and Bones was in development, the game filled with internal issues both from goverment and Ubisoft which made a lot of people in Ubisoft felt sour

• 
  Roijó (@Roijo_97) reported 54 minutes ago

  @bandybluff @GTA6Alerts Except I only show a clip that has none of the problems that to “GTA 6 made my Ubisoft” video shows.

• 
  nug (𒈬)⚔️ (@nugnug101) reported 56 minutes ago

  Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

• 
  Robin (@Robin87668217) reported 58 minutes ago

  @EthicaNow Let’s not forget about Crunchyroll, that’s another service that Sony expects you to use for anime. They want the entire system to be a live service where they can charge you monthly for multiple things. Even individual studios like Rockstar and Ubisoft have services like these.

• 
  Pieter (@Brehbander) reported 58 minutes ago

  @longislandviper @AxolotlAndy Bookmarking this for the inevitable ET 80s reminiscent gaming crash coming. If you think this ecosystem of bloated dev costs and ever increasing bland *** games with huge file sizes focused on ******* consumers as much as possible is sustainable, I've got some Ubisoft stocks to sell to you

• 
  Ace (@acetomato1) reported 58 minutes ago

  @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.