Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/07/2026 00:00

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (52%)

    Sign in (52%)

  2. Online Play (22%)

    Online Play (22%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainSan Martín de la Vega Game Crash
FranceReims Sign in
ItalyLucca Sign in
FranceChalon-sur-Saône Sign in
BelgiumGembloux Glitches
FranceAchicourt Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Trifragger Trifragger 🥶☕ (@Trifragger) reported

    Amazon Luna has a problem with having both Luna+ and Ubisoft+ titles under the same umbrella but needing two different service subscriptions. That's one too many.

  • 53phnzpBHq7vMrz 물음표 (@53phnzpBHq7vMrz) reported

    @Rainbow6Game @Ubisoft My acquaintance was given a permanent van for no reason in the Rainbow Six Seeds game. I need you to fix it.

  • DionDavies11 Dion Davies (@DionDavies11) reported

    @UbisoftSupport Hi, I just bought Ghost Recon Breakpoint on the Ubisoft store, however the order has been confirmed but the game is not appearing in my library, please help fix this.

  • Pinkielou100 LoUiSe 🐧 (@Pinkielou100) reported

    @AskPS_UK I'm sure. It's clear that UBISOFT sent out discs for the wrong region to UK. DLC patch not compatible for that reason. You know this. Easy fix. Return game. Get refund and purchase digital copy.

  • GalaxyBac GalaxyBac (📌) (@GalaxyBac) reported

    @UbisoftSupport @Ubisoft @UbisoftConnect, I am upset with how UDDERLY STUPID it is when i use your service, i buy a game on Epic? Redirected to Ubisoft. Buy a game on steam? i have to use Ubisoft connect, Why must this be so annoying?? (1/2)

  • saketsingh1999 saket singh (@saketsingh1999) reported

    @watchdogsgame i just bought watch dogs legion only to find out that my audio is not working , I have my audio driver and system components updated. Even many other players in Ubisoft forum were complaining about this problem but were unable to find any solution ! welp!!

  • CZylmans cameron zylmans (@CZylmans) reported

    @Ubisoft Hi I am having trouble getting emails from my Ubisoft account and I cannot active two step verification

  • KudosOnYT 𝙆𝙪𝙙𝙤𝙨 🇬🇧 (@KudosOnYT) reported

    Why can I download a 15gb game on Uplay is 5 minutes but on steam my estimated time is 3 days. Can someone please help me here, I have done ever fix guide and steam is still downloading at 28kb/s. My internet is fine, done tests on it

  • bruh_brigade Kristi Bruh 😉 (@bruh_brigade) reported

    @JU5PL4Y @Ubisoft LMAO you'll get used to it! The heli is super easy and the plane is the only thing I dread. Battlefield it is not lol. The controls are kinda weird for the plane so I pretty much crash and burn 5 times until my brain is like "OH THAT'S RIGHT" and I remember wtf I am doing!

  • BishBlyat Honest Bish (@BishBlyat) reported

    Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake

  • chrisjcalvert Chris Calvert (@chrisjcalvert) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport DONT YOU JUST LOVE IT WHEN YOU HAVE A BOOSTER POPPED AND YOURE PLAYING A GAME BUT YOU GET A STUPID SOUND GLITCH THAT CRASHES YOUR GAME AND THE GAME ENDS AND YOU GET A HOT ABANDONED PENALTY. Ahah

  • MiKAuditore Mikael Auditore (@MiKAuditore) reported

    @Bairda22 @TimeAlwaysTicks @TechNoir_Talks No one it's going to buy ubisoft. Ubisoft only cost 10B. That is easy for MS yo acquire them. The problem with ubisoft it's that they have over 10,000 workers too Many. Zenimax have 2300...

  • robmcclellan Robert McClellan (@robmcclellan) reported

    @Ubisoft @ForHonorGame - What ever happened to the promised crossplay between your live service games?! It's 2021

  • Julieallsopp 💜Julie Allsopp💜 (@Julieallsopp) reported

    @Ubisoft is there a problem with just dance linking to switch? Can't connect 😒

  • 53phnzpBHq7vMrz 물음표 (@53phnzpBHq7vMrz) reported

    @Ubisoft @appyplays @FenyxRising My acquaintance was given a permanent van for no reason in the Rainbow Six Seeds game. I need you to fix it.

  • BootsHasSwag ⚡️ (@BootsHasSwag) reported

    Can you guys fix Scott pilgrim the game @Ubisoft or give me back my $15 this game is unplayable crashes every time after you beat the boss in 3rd world

  • CZylmans cameron zylmans (@CZylmans) reported

    @UbisoftSupport Hi I am having trouble getting emails from my Ubisoft account and I cannot active two step verification

  • korewaoo jojokczo (@korewaoo) reported

    i sent like 20 crash reports to @Ubisoft and they still didn't fix the problem

  • usafion Usafion (@usafion) reported

    @Ubisoft Can you fix the glitch with the mans best friend book of knowledge in AC Valhalla?

  • EVIL1DEAD2 JOHN (@EVIL1DEAD2) reported

    @Ubisoft Hey Ubisoft I see y’all still haven’t acknowledged how unfair the helix store is in Valhalla. So Ig ur waiting for some more backlash to issue a bs apology and a proper fix. I’m tired of talking to the kid just for a ******* bird.

  • BelaMakovnik Jacob Bela (@BelaMakovnik) reported

    @erikaguirre241 @Rainbow6Game It has nothing to do with Ubisoft.Tell Microsoft snd Sony to fix it

  • Dan05412506 Bailey (@Dan05412506) reported

    @Ubisoft when is the defensive measures quest glitch going to be fixed? The problem has been since launch and still no fix, this is the only quest line I have left and I can't finish!

  • Huijkv2 Huijkk (@Huijkv2) reported

    @Ubisoft fix servers pls

  • JJCropek1 Jeremiah (@JJCropek1) reported

    @i_am_stratos @assassinscreed @Ubisoft Agreed. I didn't start playing AC until Odyssey and now I'm hooked. I didn't know what I was missing. But anything Ubisoft connected has bugs it seems and connections problems. Hope they fix this for you. Good luck drengr!

  • JustyChaos Jus (@JustyChaos) reported

    @AngryJoeShow got a story for you. There’s been a problem in the UK at least with Immortals Fenyx Rising Gold Edition since day one. You couldn’t access the free items that came with the game. Now you can not access the season pass either. It turns out that Ubisoft shipped the

  • LegendIVGG Legend #IVGG (@LegendIVGG) reported

    Fix ur ******* servers ubisoft its even worse then EA

  • beardsly88 Beardsly (@beardsly88) reported

    @Ubisoft When will the patches for Valhalla fix the linen issue? My settlement is level 6, but cannot purchase or find any more linen. I only have two in inventory and fully upgraded. Also I keep having saving issues where the auto save gets stuck and I have to restart.

  • OldGregg84 Old Gregg (@OldGregg84) reported

    @UbisoftConnect @UbisoftSupport @Ubisoft HELLO, This still is not working. Can I just have UPlay back please as that worked everytime

  • LittleBuggyBoo Lil lost camera💙🇪🇺 BrexitIsACrime ⚫️ (@LittleBuggyBoo) reported

    Surely the content should be also available to the sub accounts as well as the parental account? I think this is poor Ubisoft. My son whom I actually bought the game for is distraught because of this! I dont even know how to fix it for him either 😢

  • Glozzer12381 Даниэль Майкл Глоззер (@Glozzer12381) reported

    @Ubisoft forhonor has to many mechanical issue. Characters are completely unbalanced. LIGHTS ARE TO FAST AND STRONG. Absolutely pittful you can win with simple lights. character are obviously stronger than others. If y’all don’t fix your **** soon you won’t have a game to fox.