Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and game crash.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/09/2026 11:55

February 09: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (52%)

    Sign in (52%)

  2. Online Play (22%)

    Online Play (22%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
FranceReims Sign in
ItalyLucca Sign in
FranceChalon-sur-Saône Sign in
BelgiumGembloux Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DirgousKains Kinda vibing... (@DirgousKains) reported

    @FR3UD_ @Ubisoft The problem I got with it is how it's used, they won't Ubisoft use NFT to all users to sell digital copies that we don't want to use anymore? If they did this with the blockchain I bet you people would love it. But they won't cause it won't make them money.

  • SuperTeddyBearG Teddy bear (@SuperTeddyBearG) reported

    @Ubisoft Sweet, I wonder how many people gonna make fake NFT trick people into buying them, or that whole pump, and dump scam where someone pump the value of things, and when a sucker buys is stuck with overprice item. At some point NFT item just lead to be broken when game life ends.

  • DogTheCynic DogtheCynic (@DogTheCynic) reported

    @HoegLaw I got my space jpegs in Star Citizen. I guess my problem is a lot of use cases I've seen for NFT's is "We want tradable securities but without all the PITA compliance". Ubisoft as a market maker makes me laugh. Part of the resentment may also be tied to potential climate impact.

  • LemmaEOF Lemma! (Chubby Queer Robot VTuber) (@LemmaEOF) reported

    @Ubisoft You know the environment isn’t the only problem with those scams right

  • shaggytoph shaggytoph (@shaggytoph) reported

    @Ubisoft they just dumped Steam market trading cards/csgo skins & it's only available in North America, so poor people who might need this can't use it at all. It's obviously made to milk collectors & people with gamble problems

  • toad382 profesional shitposter 🗿 (@toad382) reported

    @Ubisoft stop making nfts and fix your r6 sound glitches

  • aLANpartyETH aLANparty (@aLANpartyETH) reported

    @Barlakopofai @Ubisoft Wait your problem with NFTs is a ****** proprietary market? Circumventing those is like item #1 on the NFT benefit list. Tezos (the blockchain they'll be using) has something like 3 or 4 current market places, with more on the way.

  • ChanseeDuDe ChanseeDuDe (@ChanseeDuDe) reported

    @morningstar2651 @DiEMOndBG @Ubisoft Unless the games are P2P or Player-hosted then it's inevitable that the games are centralized. It really comes down to how this (de)centralization is put in place. Validators, DAOs, Governance - there are many solutions to the problem you mentioned, one just needs to be proactive

  • Eternal___Rose Ryan Kaiser (@Eternal___Rose) reported

    @Ubisoft My question for NFTs are. If an item/game that's sold by NFT is 00000000.62ETH (example) would the "base price" of item fluctuate or will the price of said NFT change value? How would this work in a live service model when Crypto is changing CONSTANTLY. Sounds scamy to me.

  • TheBegonis DAO Begonis (@TheBegonis) reported

    @sjfostersound @Kotaku Yes. People buy them. The point is that there is verifiable ownership. The owner of the NFT could sell it, but Ubisoft can also use it as a customer loyalty program. Owners can receive discounts, exclusive access to events, free merchandise, anything Ubisoft wants to issue

  • mrtoastrocks Someone (@mrtoastrocks) reported

    @JuaoPaul00 @_KR13_ @Ubisoft Your point is also idiotic though. Their servers dont crash and burn as they use 100% of their cpu to solve **** and need to constantly be replaced while also being expanded.

  • SidSardonyx Fully Vax'd Meerkat! (They/Them) (@SidSardonyx) reported

    Hey every video game company that forces you to sign into their own arbitrary online service to access their game? Please stop that ****, nobody wanted it. :P I'm looking at you, Ubisoft. :P

  • DogMan420YT Dogman420 (@DogMan420YT) reported

    @amazonluna @RidersRepublic @Ubisoft please fix every game I play it never loads

  • Shaheen72223471 Casual_Gamer4 (@Shaheen72223471) reported

    @knosvoxel @bobbydigitales Fair enough. Sorry if it sounds like I'm accusing you, it's definitely not your fault lol. It just amazes me how Ubisoft manages to get away with a ton of **** when they have some real big problems that they have done nothing to rectify.

  • TateOrtena Hannah Ballard (@TateOrtena) reported

    @cagyjan1 @MitchyD @Ubisoft This is such a dumb take. The internet generation is very open to new technology. Just not ****** technology that introduces way more problems, thefts and scams than it does solutions. Games are not made better by NFTs.

  • chrishanson1994 Christian Hanson (@chrishanson1994) reported

    @B1GJTPLAN3 @hexidethmal @Ubisoft Naaaaah you’re missing the point of why they’re doing this; this allows for people to sell their stuff to people who aren’t even using a Ubisoft service or account or whatever…. While also giving Ubisoft a pretty big cut of sales. They want more money because it’s Ubisoft lmao

  • Shaheen72223471 Casual_Gamer4 (@Shaheen72223471) reported

    @knosvoxel @bobbydigitales How the hell did you think that? They are famous for their ****** business practices, and even now they have a ton of problems with abuse regarding their employees, and terrible work environments. While it may not as bad as Blizzard Idk how Ubisoft always gets away with stuff

  • inkmanamber I & A (@inkmanamber) reported

    @geoffkeighley Eh...You're only going to blow smoke up the *** of EA, Activision/Blizzard and Ubisoft. They're all horrifically abusive so...whatever dude. You're part of the problem. Memes won't save you.

  • Seis_seis Seis 😮‍💨 (@Seis_seis) reported

    @Nibellion If its by ubisoft I already know the game is gonna be broken. Worry about releasing a finished game before hopping into NFT games

  • pana067 aaalex.eth (@pana067) reported

    @Alex_Everatt @Mattacate1 @Ubisoft The value depends entirely on the market. Do you know how extremely valuable discontinued / deleted / error assets are? You're also completely ignoring the player trading economy that comes with NFTs, as this is the first time you can verify actual digital asset ownership.

  • SyrslyWasTaken Syrsly (@SyrslyWasTaken) reported

    @britainburks9 @ZEUSWOODY @Ubisoft I'm just stating facts. Using electricity, whether or not the energy used is renewable, is making you part of the problem since that renewable energy could be going to far more important things. I'm not telling you actually stop doing anything. It's called context.

  • ProxyFox45 ProxyFox 🦇🌘 💛🤍💜🖤 (@ProxyFox45) reported

    It seems like Riot and Ubisoft have gotten free passes now that Activision Blizzards harassment problem has been so prominent in the news. I hate to say it but I think legitimately a part of it is that Activision Blizzard haven’t put out anything quality in a while.

  • DandDPerfEngs David Butler (@DandDPerfEngs) reported

    @UbisoftSupport @Ubisoft I just bought uno that’s on sale for $3.99. It keeps crashing on my Xbox series x. I uninstalled and then reinstalled. Same thing. Apparently via google this has been an on going issue. Any tips on how to fix this or when it will be fixed?

  • WtvCo13 Wtv (@WtvCo13) reported

    @TRFractalEnigma @paniolo16 @Polygon Yeah, you "own" it. Ubisoft own the service. They decide if your item will work on the service or block it completely at their will. But you will "own" the useless json, don't worry.

  • Capshot18 Pat (@Capshot18) reported

    Even if these are actually “energy-efficient” like they claim (whatever that means), the monetization around cosmetics in modern Ubisoft games already feels scummy to me. Throwing unique items into an unregulated player marketplace seems like it’d only make that problem worse.

  • NovaPunished Nova (@NovaPunished) reported

    genuine question but if theres now environmental safe N*TS or whatever theyre saying now then whats the problem exactly with them now referring to the whole ubisoft thing

  • itsjuztin 𝖎𝖙𝖘𝖏𝖚𝖟𝖙𝖎𝖓.™ 🍇💉💊 (@itsjuztin) reported

    The way @Ubisoft can add ******* microtransactions to Far Cry 6 but can't fix a bug that is literally preventing people from playing. I am about to sell this ****** *** game and move on.

  • xryae1 xryae (@xryae1) reported

    @UbisoftSupport i dont use ubisoft+ and its an issue with all my games.

  • SmitheTalsen TTV/KingSmitheTalsen (@SmitheTalsen) reported

    @UbisoftSupport Would love to except ubisoft connect and a bunch of other Ubisoft stuff is broken rn

  • DtgTh3 TH3DTG (@DtgTh3) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game So when are we gonna fix this sound glitches where footsteps aren't coming from where there are or there is no sound at all for cues like Nitros or barricades? Y6 and we have Y1 probs