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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (51%)
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Online Play (23%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seaford |
Sign in | |
 Oslo |
Sign in | |
 León de los Aldama |
Matchmaking | |
 Marseille |
Online Play | |
 Franca |
Sign in | |
| Ipswich |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Fiend 97
(@97_fiend) reported
@Ubisoft @UbisoftSupport @Rainbow6Game yeah y’all can go **** yourselfs, another goddamn ban from your **** servers they kick me off twice in a week, and then I get that damn connection to Xbox live glitch that causes a ban in the last week as well, shits crazy fix your game
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Blank Boi ⚰️
(@saltywan_) reported
@Ubisoft_UK literaly trash, i get the "ubisoft service unavailable" while trying to login, so i reset my DNS AGAIN (for the third time in the last few months). Restart, then it tells me im locked out, to try again later or reset my password, so i sent a few of those requests
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Melody Wolf
(@Melody_VR_Wolf) reported
Never in my life did I think that I'd buy a Switch game, get a legitimate ad in that Switch game for that Switch game's online service that you already paid for through the eShop, and then get a DRM lock requiring me to log into UPlay on a Switch to continue playing.
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I Stand with Ukraine since the Orange Revolution
(@Jack_s_Amygdala) reported
@Garde_Y2E @Ubisoft The game was released in 2015. If there was a fix it would have happened by now. I had the same issue when I played it on disc. The digital version works fine on PS4 at 1080p though.
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Bonk
(@Wyatt34986216) reported
Game bad @Ubisoft fix #R6S
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assasins creed fan
(@NoobCore67) reported
@Vlodiz I agree. I had a lot of fun with the game and was probably gonna beat it first out of the ac games that I own. But nooooooooooo the game deleted it's save file off the cloud And ubisoft didn't fix it And I have to buy the ezio collection or the pc version to finish it
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milesprower06 - Horse Words
(@milesprower06) reported
A noticeable improvement on @TheDivisionGame today. uPlay actually *asked* me if I wanted to send crash reports for 3 out of 4 crashes. Five Delta-03's today too.
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Christopher Moore
(@cmoore55_EKNH) reported
@UbisoftSupport @Ubisoft Can you guys ban these people and fix this elo glitch on PS5 and give me my elo back it’s crazy how long this stuff is aloud in this game
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ToBadForU
(@ToBadForUb) reported
@Ubisoft @UbisoftSupport @UbisoftConnect why is your game launcher so bad and doesn't work for 90% of the time. Why do I need to give administration rights 5 times when I star uplay? Also, why do I always need to log in new. fix it thx not alone with this problem
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MailCareGOAT
(@SEIFFERTOVAL) reported
game passes big problem is that some of the games require you to install the EA launcher (bad software) and or the ubisoft launcher (even worse software) - M$ should use their leverage to force these companies to make apps that dont suck terribly
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Senjutsu Sage
(@SenjutsuSage) reported
@Iron2H @kingdavidotw An obvious lie, must be. That said, as far as a monthly gaming subscription service that offers access to a collection of at least 15-20 free games (EA Access, Ubisoft+, PS Plus - judged by new subscribers since the 2020 PS Plus Collection announcement) maybe just maybe..?
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a.g
(@SpaceGrass_) reported
@FilthyFlexin expecting @Ubisoft @Rainbow6Game to acknowledge the cheating problem in the game is comical
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Yuli
(@FireWallYZ) reported
@greghavenner Anyone else have the issue that uplay overlay in siege is taking too much CPU resources? Had to disable the overlay because couldn't find any other fix that worked.
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Knowledge Is Essential
(@knowledgefolks) reported
@UbiMassive @Ubisoft Hire someone to rid the world of third party device cheats like: Cronus & Xim on Xbox. Also lag switchers are a serious issue to fix as well.
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USAE McQ2
(@drake_hugh) reported
@Rainbow6Game Please fix your game, I can't get into a lobby without crashing, running into a cheater, or having a griefer. It is basically an unplayable "Completive" shooter. I hope whatever people you have over at Ubisoft working on Deving this game realize that. Stressed out
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Hasyidan Paramananda
(@HasyidanP) reported
@UbisoftSupport @wyatt28790585 You don't know the issue? The Issue is in your game, when quit from the game, the R6.exe still running in the background doing nothing even already sync the ubisoft connect. It's stuck there until Force close or open task manager to force close it.
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Harkirat
(@Harkira10525364) reported
@PwnProblems @WorldsXbox At least they’re not saying that Xbox should acquire another publisher. Imagine if they acquired Ubisoft after activision, you bet their mismanagement of their studios will continue to be a problem.
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Matthew Furman
(@MatthewFurman13) reported
@Rainbow6Game Hey siege, tell me why I get Error messaged and kicked from the game than my team cancels the match and I get banned for 2 hours? It’s a wonderful game Ubisoft has created 🤝
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Mel👻
(@MelzillaZ) reported
@UbisoftSupport Hi!JUST signed up for Ubisoft connect to play Anno 1800 to find out it's not listed in the game catalog and won't let us download it even going through the store. Even if this is a bug, your online chat service is down. Im seeing forms that this has been an issues
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chillah
(@godofslow) reported
@growtopiagame okay ubisoft team just do your best and ignore theese pkuy user who cant login because the limit🤓
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Van Garde™
(@Garde_Y2E) reported
@Jack_s_Amygdala @Ubisoft Sorry, but I'm not the one who has to "move" something to fix it, I already spent my money on the game and I DESERVE a fix, plus I want to play it in 1080, not 720🤔🤔🤔
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Flozzy
(@Flozzychopss) reported
@UbisoftSupport second game in a row what’s the point playing your **** game if you can’t fix a glitch which is so simple to fix just don’t allow people with the same username to reconnect. Simple fix but yet again Ubisoft fails to do anything.
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Sosaa
(@xpsosaa) reported
@Rainbow6Game Fix your ******* game I’ve been dossed b2b on PC. That is console **** only. There is a reason this **** game is dying because your anti cheat is horse **** for a billion dollar company. It’s unreal whole bunch of brains dead retards working at Ubisoft. Fix the ******* game
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#1 razor licking himejoshi NA
(@NeoBoneGirl) reported
@envinyon The busywork problem has gotten way worse solely because of Ubisoft
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Davie
(@DavieDigz) reported
@UbisoftSupport Assassin's Creed Valhalla not showing up as a game to choose on on Ubisoft+ Please fix
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Dame
(@Femaleswack) reported
@GameSpot Cool so when is @Ubisoft gonna fix the co-op servers on unity…
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SpotlightGaming_TV 🇺🇸
(@XboxGamers2020) reported
I guess @skullnbonesgame @Ubisoft @ubisingapore DONT CARE ABOUT TESTING EARLY TO GET AND USE FEEDBACK TO HELP THE GAME THERE JUST GOING TO SAY WE WILL FIX IT AS THE GAME COMES OUT NOT BEFORE IT COMES OUT WOW DELAY 2023
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akira_dway/ARTS
(@akira_dwarts) reported
@UbisoftSupport Ac Valhalla is not showing up in my Ubisoft Plus, when will you fix it, its been almost two days you know...
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OnlyRoadkill
(@OnlyRoadkillR6) reported
@oDinzio_ The issue is that if they dedicated more resources to the game it could be a game that would be considered one of the greatest achievements in FPS gaming history. That’s what I’m more disappointed in, is Ubisoft missing the mark. I’ve accepted the game for what it is, and play it
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Nico
(@Nico_R6_l) reported
Ubisoft fix ur game an Bann this Player: (