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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Darth_doodoo_66
(@Darth_DooDoo_66) reported
@Rogue Honestly R6S. I was watching multiple hours per day. I stopped playing the game because of issues with Ubisoft’s and PlayStation. I’d be thrilled to go back though
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Fuzzi Choomba
(@FuzziChoomba) reported
@PnF_Jeez @Ubisoft @realUNOgame I didn’t have the issue on the Xbox One X only my Series X. Which I tried turning off HDR and all kinds of other options
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poppedperc
(@fearperc) reported
@BlessedBat1 Canceled on the second round @Ubisoft FIX YOUR GAME IDIOTS THE GAME GETS WORSE AND WORSE AFTER EACH PATCH
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Mateusz
(@mateusz43667264) reported
from
Brentwood, England
@GhostRecon I give u an idea Ubisoft. Stop adding one thing with breaking another 10 please. We know u got monopoly on game like breakpoint and no one can get close. Also that doesn’t mean this game must be average. Fix it let it shine in prime for next few years. Ghost lead out
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rogerio
(@rogerio27281787) reported
@Dhoster_Deer @TicklerToe @UbisoftSupport Ubisoft has to fix the shooting bug in the head, it was playing just now and the other players were using it, you unload the gun on the guy's head and the guy doesn't die, they still laugh at us. Bug on xbox one.
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Daniel Emmerson
(@mrdanemmerson) reported
@DazAction @XboxANZ @UbisoftANZ Thanks mate. I filed a ticket with Ubisoft after Microsoft said the issue wasn’t on their end ( had called ms support)
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Skyler Carr
(@PnF_Jeez) reported
@FuzziChoomba @Ubisoft @realUNOgame My other 2 buddies dont have this issues on their series x which is also weird.
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Chadley
(@Chadleygosse) reported
@PlayApex @Ubisoft WTF I have Directx12 and I can't run the game unless I have Directx11. fix this ******* problem man, the game files are useless if i cant run them. as of now this is a waste of space on my hard drive. ******* ****!!!
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Dan Dalessandro
(@DanDalessandro4) reported
@EpicGames @Ubisoft Fix my Ubisoft linking issue and I will
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Batl 🇨🇦
(@BatlR6) reported
Ubisoft fix your game. This is unacceptable
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Wigami ✨
(@heywigami) reported
@assassinscreed Another problem. Rang 6 in village not possible. Upgraded everything and nothing happens and my progress bar is all green. Please note that too and have a look too. So no idea.. Would be sad if trophy is not possible #ubisoft #acvalhalla
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We Out✌️
(@thissomebul) reported
@assassinscreed @Ubisoft @Official_AIAS But can y’all fix the bugs, npcs still calling male eivor a girl and now the mouths stop moving in cut scenes
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Steven Romero
(@STrikeboi99) reported
hey @Ubisoft and @UbisoftSupport can you guys fix your browser for the game cause ive been trying to launch immortal fenyx rising and when i launch the game i see the logo but not the game
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killa
(@Killa_R6S) reported
The fact that people have to cheat in UNRANKED is baffling. @UbisoftSupport @Ubisoft when is the cheating problem going to be fixed????
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Skyler Carr
(@PnF_Jeez) reported
@Ubisoft fix your game. Uno is literally unplayable on my series x. Crashes at the main menu everytime. Or at least acknowledge you dont know whats causing the problem
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enchiladas
(@wussbrakalakin) reported
@Ubisoft I just spent all night getting my warmonger to Reputation 1 level 12 and have spent 6,000+steel on her signatures and armor; but after the update she is now locked and I can’t purchase her through the Microsoft store because I already own the bundle. Fix your ****
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Issei
(@Crystaldream_) reported
@Ubisoft @realUNOgame The game since the update is unplayable on Xbox One, is Always crashing at the main menu! Please fix
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Daniel | AngMoh.
(@ThatAngMoh) reported
@CresLaura @Ubisoft @ti3lla has no issue with me playing finka 👀
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Joel Tooke
(@anakinjmt) reported
@jeremylambert88 I couldn't get it to work until I downloaded the Ubisoft program as well. Not sure if that's your issue
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Reaper
(@King_Zeus9) reported
@Ubisoft please fix UNO already, tired of spending money on DLCs and cant even play the game!
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DeAd3yE
(@Neshant010) reported
@jetisonevinson @JamesTheFoxe @BenjiSales ubisoft avoided hostile takeover recently i dont think they r having any problems with game sales tooo. Lets see what happens
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Aethyr | 🐺🌕WEREWOLF MONTH🌕🐺
(@AethyrUlf) reported
@AgentBJ09 I've got no problem with Ubisoft titles, but this one rubbed me up the wrong way. I don't like the plasticky art style, and the game CONSTANTLY tries to have this wacky humor that ends up being, for me at least, incredibly irritating.
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Rudy
(@Dyxur) reported
Lol tried again hours later and still crashes when beating Todd, he’s legit about to burst cause of defeat and bam! errrrrrr sound frozen image and blue screen (PS4), having issues @Ubisoft
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JpezGaming
(@JpezGaming) reported
@Ubisoft I have a problem, You SHOULD NOT be banned from a ranked game when you lag out the last minute of the game and your 3-1 about to win. You should ONLY be banned if you leave the game. I got banned and lost elo when my team was winning the game. It's unfair
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Valo
(@ValoXP_) reported
Nearing 3 months since release and I'm still waiting on @Ubisoft to fix The Demon Odor at the Tithe quest in @assassinscreed. Moving the location of one box and a few jars must be extremely complex 🙄
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GGX Razorz on yt
(@GGX_RazorzYT) reported
@shbzz The fact the mfs said "an ubisoft connect listing error" not just a is more annoying
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Remi
(@RemiFrags) reported
Me and my whole stack lost 130+ elo for restarting a queue, supposedly we got into a game and lost 130+ elo for it even tho it didn't show reconnect. It put us in another game and during that game we lost the elo and all got abandon sanctions @UbisoftSupport @Ubisoft fix the game
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Joe
(@Real_Joe_Adel) reported
@UbisoftConnect plz fix forget of automatically login bug ubisoft connect every 3 start up of windows need to login username and password even i checked automatically login option.
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Jake Tucker -Striker-
(@JaketheVGAfella) reported
I still feel like Rayman has an honest shot at Smash Bros. Despite Ubisoft's condonement of abuse. Same can be said for Crash despite Activision's anti-diversity hiring debacle. If company snafus deconfirm, then we wouldn't have Simon and Richter from Pachinko-obsessed Konami.
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Skyler Carr
(@PnF_Jeez) reported
@Ubisoft @realUNOgame It would be nice if my game actually worked. Are you ever gonna fix it. Havent been able to play since i got my series x