Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and game crash.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 03/09/2026 08:25

March 09: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (22%)

    Online Play (22%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyBurgkirchen an der Alz Online Play
United StatesHarleysville Sign in
United StatesKaty Sign in
FranceContres Glitches
GermanyBielefeld Online Play
UkraineUzyn Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • d_roman86 DRoman86 (@d_roman86) reported

    @UbisoftSupport everyone is having issues connecting to the ubisoft servers across all platforms playing ac4 black flag. Where is the update on this? This is affecting hundreds of people if not more and has been an ongoing issue for an extended period of time.

  • JustinCook1527 absurdpluto (@JustinCook1527) reported

    @UbisoftSupport No I finally got back in it was just having problems while running ubisoft connect in siege itself

  • jordansanabria3 jordan (@jordansanabria3) reported

    @Ubisoft Fix your DLC. Tyra doesn't move

  • Optifyy_R6 Anto (@Optifyy_R6) reported

    My uplay is stuck on initializing. Does someone know how to fix that?

  • zerkfilm Zerk (@zerkfilm) reported

    @StanVioletE I hear people saying the pride is the problem which has me confused but I mean Ubisoft has been doing these graphs for ages and i see people rarely complain

  • numbjarl79 TheNumbJarl Stands With 🇺🇦 (@numbjarl79) reported

    @Batman_Beware honestly hope the rumors of live service content and NFTs dont impact the game as a whole tbh. it should be a option rather than a requirement like how live service content in Ubisoft games are optional.

  • GodfatherOrwa GodFather Orwa (@GodfatherOrwa) reported

    @tanawts @Jhaddix As I know the legend @Jhaddix in manage of Ubisoft bug program I hope to work on triaged side but all my background in find bugs not in fix

  • ANTH0NY_AGUILAR Anthony Aguilar🇵🇷🇪🇸 (@ANTH0NY_AGUILAR) reported

    @StubzTurner @XboxStudio It's still doesn't make sense putting those games on game pass considering @Ubisoft Is planning to release Ubisoft plus+ Later on in the year as a separate service on Xbox.

  • AGAndr3s Andy (@AGAndr3s) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game you guys need to fix that constant shooting audio glitch that’s constantly going on and on it’s making siege play less when my eardrums can’t hear anything

  • JoseBrumbo Jose Moment (@JoseBrumbo) reported

    shoutout ubisoft for making me login to the launcher to launch a game from steam **** you

  • MichaelT713T Michael (@MichaelT713T) reported

    @Ubisoft getting an error message when I try to use the referral program for Anno 1800. Is it over?

  • ItzVCiPz V-CiPz™ (@ItzVCiPz) reported

    @PlayerEssence The Ubisoft / EA charts repel me from getting any game regardless if I enjoy the series @OnTheDownLoTho Tell Sega & Sonic to fix this LOL

  • Vinny4eyez vinny4eyez (@Vinny4eyez) reported

    @Ubisoft @ForHonorGame Hey fix your ******* broken game. Stop riding the vikings **** stop breaking characters to the point where they're overpowering and last thing STOP SHITTING ON MY FRIEND @DBR_Grif when we play your damn game. He's always getting mad and I'm getting scared

  • Matthew_ONeill4 Matthew ONeill (@Matthew_ONeill4) reported

    @OfficialXboxU It’s kind of surprising since Ubisoft has their own subscription service, I mean they could be hinting at a potential merge or something but I don’t know

  • macphisto96 Mr. MacPhisto (@macphisto96) reported

    @ElderscrollsUTT @JamesLauseng @XboxStudio Correct though we are seeing some Ubisoft games in Gamepass and this may be done for awhile to promote the service. I could see Ubisoft+ being cheaper if bundled with Gamepass as opposed to buying it independently.

  • hackerwolf1995 Wolfgang L. (@hackerwolf1995) reported

    @Ubisoft Boomer and Timber, this two fellas and a AK can kill any Highway man or any Eden Gate folk with no problem.

  • darkhades276 _caveira_sucks_ (@darkhades276) reported

    @UbisoftSupport @Ubisoft I can’t change my username on any of your websites and when I try to change it I just get “an error has occurred please try again later” any help please?

  • Sammicchesgam Sammicches Gaming (@Sammicchesgam) reported

    @assassinscreed @Ubisoft @Ubisoft bro how do you have the audacity to charge $50 again for wild lands when it’s still in such a broken state I tried playing guerilla mode the other day with my 2 friends and we kept on crashes, random restarts etc…unable to get passed wave 4. Seriously, stop.

  • DqiikuXV 😈 (@DqiikuXV) reported

    @qCriticaI glitch elo @UbisoftFR @UbisoftSupport psn id is : ZolqyNFL ONLY GAME HE USE THAT UBISOFT COME ON

  • Hey83136333 Jonny ”Two Scoops “ Johnson (@Hey83136333) reported

    @assassinscreed I’m sick of Ubisoft lying to their own fans about updating games and then going dark on the issue I mean come and tell us why the update never happened? Can’t you get it done I mean the developers of Horizon did it in no time you guys seem unless in comparison

  • monsieurfredo Alfredo Sierra (@monsieurfredo) reported

    @assassinscreed Still after 1.5 yrs Milk of Human Kind is bugged. Can't get the platinum cause of this. @UbisoftSupport @Ubisoft I have asked and mentioned many times all I always get is team looking at it. Bu never a fix.

  • JustinT_09 Justin Trumbull (@JustinT_09) reported

    @UbisoftSupport Severely regret paying full price for the Ragnarok DLC if after more than a month, the update still doesn’t fix the Finding Fritjof quest. I get it, in this day and age you’re expected to have bugs in your games because you’re Ubisoft, but my god

  • rando9292 rando (@rando9292) reported

    @Luan_Zuliani @VitorFerreir4CH tell that to the yearly CoD lol. Funny thing is I believe a lot of their studio's are support studios and ubisoft consistantly releases some of the most buggy, broken, unoptimized games in the industry (that doesn't mean Ubisoft is bad, Bethesda wasn't a lot better lol)

  • DireDire_Docks Joel - D3 🇺🇦 (@DireDire_Docks) reported

    @8bitdaddy @TwoCentNonsense At least when Nintendo does it it's no frills (not excusing the ****** locking games behind an online service). This is just... EA/Ubisoft levels of bad. What's going on at Sega? They got the biggest hardon weird monetization and NFTs these days. 😮‍💨

  • MunchyDragon 🐲MunchyDragon🐲 (@MunchyDragon) reported

    @JAAY_ROCK_ Shame they can’t fix my Ubisoft account so I can play them.

  • Coyoteheaven Michael Cruz (Blackcoyote89) (@Coyoteheaven) reported

    On a related note, I now have to pray that my pc does work and that whatever this problem cause my pc to crash completely when exiting a game from steam or ubisoft is resolved. Otherwise I'm gonna need to find a way to get enough money to afford a new computer. NO DELL!

  • csx_hypnosis 🍍pineapple Zach🍍 (@csx_hypnosis) reported

    @UbisoftSupport He had to try logging in with an old email then it sent him to the web client then rerouted him back to Ubisoft connect and let him login with his old password somehow. Not sure how this happened but we got in to play Anno 1800! Haha so guess that’s all that matters!

  • ajtoremember AJ (@ajtoremember) reported

    @Ubisoft GET RID OF LAUNCHER FOR PC!!!! Love your games but HATE your launcher. Only one I have a problem with

  • kev3482 Kev (@kev3482) reported

    all the patches @Ubisoft @assassinscreed put into valhalla its still broken 1.5 years later ******* ridiculous. Im sick to death of broken patches im done with your milking of this franchise.

  • Heartsofwind ɪ•ᴇxɪsᴛ•ᴛʙʜ🇺🇦 (@Heartsofwind) reported

    @SerenaTooCool My problem is the whole Ubisoft price chart. Shouldn’t the deluxe edition just… come with everything?