Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 3: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charleroi
|
Online Play | 3 days ago |
 Lille
|
Sign in | 4 days ago |
|
Paris
|
Sign in | 4 days ago |
|
Paris
|
Sign in | 4 days ago |
|
Pierrevert
|
Sign in | 4 days ago |
|
Rennes
|
Online Play | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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DeltaRecon (@SOCOMandChill) reported@Ubisoft @UbisoftSupport @Rainbow6Game Another day, another closed ticket for my ban appeal. Your 2FA failed me and now my 10yr account is perma banned. Great customer service from a top tier company... not. You lose a customer for life over this. Nobody wants to help??
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Anaesim (@anaesim) reported@TimSweeneyEpic What's the problem with this exactly? Steam is a business, not a charity. They aren't a monopoly from some state regulations preventing other from joining the market. Steam is just that good. If ubisoft dislikes it, they can leave Steam. Stop acting like spoiled children
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犬さん (@2longtailcat) reported@ProjectLibertar The government needs to stop treating companies like they're gods. The biggest thing we could do to prevent all these problems is by turning copyrights into copyprivileges. Privileges you lose permanently by violating consumer rights. For example, The Crew, Ubisoft.
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MarketQuestJas (@MarketQuestJas) reportedKey questions for Ubisoft stock: 1. Will Black Flag Resynced actually ship on time (July 9)? 2. Can it sell well enough to move the needle on Ubisoft’s financials? 3. Is this just another nostalgia cash grab or a real turnaround signal? One big successful remake won’t fix Ubisoft’s structural problems.
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fearthecow (@Fearthecow93) reported@naranciagaming It may not speak for every game but when the ubisoft CEO (or lead dev idr) was interviewed about their change to massive open world games that cost so much more money his response was like yea it costs more but WAY more people buy it. So the issue is customers want these games
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R. Jenet (@posh_anka) reported@TimSweeneyEpic You want to beat Steam? Offer a better service. 👍 It's not Valve's fault that the Epic Store, Origin, Uplay, etc. are awful. That's exclusively your fault. Stop drooling with hatred and simply provide a better service. If you can't, it's your fault. Cry baby.
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Max Ace🌟JD🃏 (@MaxAceJD) reported@PersonthePerso2 ubisoft gotta make sure the franchise is still profitable, happend with crash bandicoot in 2017 and its happening with rayman now
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Barut404 (@Swifty404) reported@UbisoftSupport Hey Ubisoft do you even work ? My ticket for a error on R6s Shop has been closed whit no answer from youre side and now i have a porblem whit ac Syndicate do you also close it after 4 months whit no answer ?????????????????????
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The Raven (@RavenMentore) reported@Uyimero Let's not kid ourselves, Ubisoft has been trying to pull back old player bases because they heavily rely on the old player base to continue as a franchise, so they try to bank on nostalgia to keep the franchise alive after shadows took a fiscal year deep end. They hope to make enough money to keep afloat after losses hitting in the millions/billions. Hexe will be the last of the franchise given if they don't use mocap or use new animations or build it from the ground up to make sense with the creed, the Brotherhood, the animus narrative. Problem is they will fall and fail trying, because they've scrambled the lore aspects and done more damage to the modern day by catering to a safe and sanitised audience removing elements which were vital to the main audience, aka the core audience of assassins creed. They stripped back too many elements and haven't realised the biggest error they've made, the franchise will fail; because they keep stripping back elements of the MAIN Heart/core of the franchise. Aka the Brotherhood, the animus subplot, mechanics aspects, modern day. Because they keep stripping them back they're essentially bringing the franchise on a sinking ship.
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🐒🐒🐒🐒 (@zCrxticxl) reported.@Ubisoft next time please just delete the whole game rather than dropping a new season where i AGAIN only play cheaters. Actually delete the whole company. HOW CAN YOU STILL NOT FIX THE ISSUES THAT ARE THERE SINCE 12 YEARS LIKE ACTUALLY ATP LEAVE SIEGE TO DIE
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Carlitos X 💚💙❤️🇵🇷 (@DakuGamerX) reportedJust thinking about Gamepass... 🤔 Reduce price to $14.99/month for Day-One Games Ala-carte services such as: EA/Play $4.99 Ubisoft+ $9.99 ESO Sub $3.99 FO76 1St $3.99 WoW Sub $5.99 GTA+ $4.99 Nitro+ $3.99 Netflix +9.99 PS. Add music service like Spotify for $7.99 Thoughts?
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Richard Browne (@rpwbrowne) reportedIn truth Microsoft would better be looked at as an EA or Ubisoft competitor than a Sony or Nintendo one. Quality day one premium launches with a subscription service on PC and XBox console. It's very hard to see an alternate path.
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Jaiden Franqui (@JaidenStation) reportedStudio Appreciation of the Day: Motive Studio (@MotiveStudio) A different studio that acts on its own from the corporate parent. Founded in 2015 by Ubisoft legend Jade Raymond, as the Canadian development team for the controversial Electronic Arts (@EA), they immediately got their start with development on Gaia, but immediately the studio began to have an identity crisis once they started to work on the campaign for the PR disaster that is Star Wars Battlefront II, and once that game was mercifully released, conflicts arose with Gaia and was unfortunately cancelled by 2021. That ended up being a blessing in disguise, as once Raymond left to join Google (remember the Stadia?), Patrick Klaus, also from Ubisoft, was assigned as the GM of the company and after launching the mediocre enough Star Wars Squadrons game, EA decided to take a gamble on Motive by assigning them to work on something new to Dead Space in response to Capcom striking gold with the Resident Evil remakes. The result? It worked. 2023’s Dead Space immediately brought in interest in the studio, as it successfully captured the ambiance of the original game, while improving on a few quality of life changes that made an accessible package from start to finish. The big problem was that EA published it, and the game undersold expectations, which is understandable given the $70 price tag and people didn’t know that it was going to be another live service game as people has been getting accustomed to with the company in recent years. Despite working with DICE on Battlefield 6, which was a fantastic result of EA finally getting Activision a taste of their medicine, Motive is position as the next in line as they are working with Marvel to develop a game based on Iron Man, and with their quality that was provided with Dead Space, I think we can expect it to be like a narrative driven action-adventure third-person shooter, with flying mechanics inspired from the BioWare failure that is Anthem. Motive is next in line and out of all the EA developers that would have a solid future ahead of themselves, they are ready to prove themselves wrong as single player games should be a big component in their overall business strategy.
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CardiffClipper (@CardiffClipper) reported@ac_daily_news Neutral atm due to how ubisoft has been with broken buggy mess micro games its hard to see them give what fans what and not think with there greed
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Javy (🎮) Asha Sharma's strongest Soldier (@FuuTop1) reportedSteam has never been an issue for the xbox hardware Also What games on xbox launch on Ubisoft plus? Nvidia GeForce isnt even a store I and many many others had problems with both PS and Nintendo Is this the level of discussion here?
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V (@yinyangvee) reported@Ubisoft FIX YOUR GAMES.
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KANNA-CHAN (@Kannakamuisama) reported@asha_shar @klobrille na, playstation and nintendo is not your friend, xbox is the most friendly console to its fanbase, honestly, xbox should stop giving sony and nintendo free ads, sony is going down since the ubisoft problem and nintendo is loosing massive sales since december, just do ur things
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Moo⁷ 🐝 IS SEEING BTS BARRICADE (@Yuiikoos) reported@BaysideBebop @WeskerMainDBD you just said its basically impossible and then never impossible lol. its 100% possible, its just unnecessary + they gotta fix 10,000 other things rn. tbh i think a replay in this game is a waste of time i just wanted to point out that ubisoft said they were never and did :p
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Mike Seguin (@MichelSeguin2) reported@RubnA29061 @EndymionYT A lot of these have been in development for years, but look how hard they crash and burn. People are turning to overseas games in droves. So much so to the point that the western AAA gaming industry is at its breaking point. Ubisoft as one example
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Thursday (@xMpR13) reported@Ubisoft Fix the eyes
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The Critical Thinker (@criticalhitsTV) reported@LinaLavendula Well for one thing, no one believes Ubisoft is trying to save anyone money. That just isn't reality. I don't like monopolies and I don't like the over reliance on steam either but that's a problem with the industry at large, not valve per say
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fenlon (@1fenlon) reportedsomeone has been trying to hack my ubisoft account for months and i wish i knew who it was so i could just give it to them and stop getting these login attempt emails
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Casual (@CasulOfCatarina) reported@Nictendo2 would you rather have the **** service epic games, ubisoft, ea and microsoft offer? lame
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Nana K. Collins Jr. (@TweetYou82) reportedOMG I’ve never seen so much victimization bullshit XBOX is a 3rd party developer now EA, Ubisoft, Rockstar they advertise to multiple platforms. SONY has exclusives with the exception to their live service games they’re titles are not available anywhere else
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Marcelo Hanones (@MHanones) reported@XBOXSupport The division 2 is broken on xcloud, cant play since last update from Ubisoft .
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zRonnje (@Ronnnie53) reported@Ubisoft fix drone glitch pls
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Alexander Wolfheart (@AlexWolfheartt) reported@Pirat_Nation Due to intentional exclusivity deals, EGS is mandatory for some games. Same thing goes for Ubisoft and EA games. Valve (Steam) is OPTIONAL. And still ends up being the dominant one, due to the features and service it provides
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Soulsuke (@soulsuke0) reported@eXtas1stv So, it's a monopoly because... Customers want to buy on Steam? I mean, Ubisoft forces you to input your login credentials EVERY TIME you want to play an older AC game because they don't want neither to update the game nor to ditch online verification even after they killed MP.
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OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported@ChampChidi And the biggest problem is if this fails, we likely won’t see Rayman for another 10 years. This is why I feel I must support this, but it also feels wrong supporting something I dislike. I must do it for bigger cause but I really hope Ubisoft will listen feedback for Rayman 4.
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Artem Tkachuk (@ArtemisNovak) reportedThe €1.16bn @TencentGlobal cash injection did not fix Ubisoft’s business model. It bought time. That capital is being used to absorb operating losses, fund restructuring, support development investment, and repair the balance sheet. Ubisoft still has liquidity. But the underlying business remains heavily cash-negative. They can survive FY2026–27. They cannot afford another year like the last one without refinancing, deeper cuts, asset disposals, stronger releases, or more external capital. [7/11]