Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/03/2025 07:35

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilEmbu Sign in
FranceParis Sign in
United StatesPhoenix Sign in
United KingdomDronfield Sign in
United StatesAustin Sign in
United StatesDuluth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _Nsanity_ Nathan (@_Nsanity_) reported

    @UbisoftSupport I’m having issues with an Ubisoft account. It’s automatically linked to my Xbox account so when I’m on console I don’t need to sign in. Unfortunately though it’s not the same with pc. I have pc game pass ultimate, was looking forward to playing extraction but I 1/2

  • duskhueR6 duskhue (@duskhueR6) reported

    homestly not sure if @Ubisoft understands that not a single game they've ever made has good mechanics or if they are to dog **** to realize it. honestly every game of theirs they release is absolute ******* broken. honestly determined they are trying to destroy their company.

  • AlphaWar3 Alpha_War (@AlphaWar3) reported

    @Ubisoft I’m experiencing a glitch of some sort on my game and I need help. I try to contact you guys through your website and it wouldn’t load. I need help

  • niklasronning 𝕳𝖊𝖑𝖑𝖇𝖔𝖚𝖓𝖉73 (@niklasronning) reported

    @Ubisoft What the Hell is wrong with the division 2? It fucki'n freezes and freezes, for many of us now! What are u doing dev morons? Fix it for fu...k sake 🤬🤬🤬🤬🤬

  • nath_laughton Nath Laughton (@nath_laughton) reported

    @Doog_919 @mcsetty Game Pass day 1 might not work for them. They’ve obviously agreed on some things though to have GTA and RDR2 in the library. Don’t know what would happen in the future with them. I’d personally prefer Ubisoft games added to the service. (Maybe Ubi+ as Ultimate perk?)

  • theoverlordunit Danny (@theoverlordunit) reported

    @UbisoftSupport @Ubisoft just bought that ‘svipul’ spear out of redas shop it took my 120 Opal but hasn’t given me the spear. Took me days to get that Opal for you to glitch me out of it in 1 second and not give me what i paid for.

  • IZN_R6 Eizen (@IZN_R6) reported

    @Dezachu Its a classic ubisoft experience. 15 mins of matchmaking error trying to enter the ******* game lobby. The game isn't bad. It has the classic R6 foundation and satisfying zombie popping mechanics. It can be good fun, but its not new. That is a problem in this specific market.

  • JayOak5 Runescape ELF (@JayOak5) reported

    @Ubisoft You make my **** soft. Fix your ****.

  • Jaycen_solo Jaycensolo (@Jaycen_solo) reported

    @mike13551 @EA_DICE Are there any good AAA companies left these days. All of them from EA, Activision and Ubisoft has issues. I think the only one I trust is Sony.

  • Kyle_Itzy Kyle_Itzy 🕹️🇨🇦 (@Kyle_Itzy) reported

    @KingSavageShaun @8Bit_Hero_ @gameinformer I'm missing something here? Why wouldn't GP come to PlayStation? It seems an inevitable, logical progression given MS's moves these past few years. How is this any different from EA Play on the PS, or something like Ubisoft's subscription service coming to the PS?

  • 11HourGaming AJ Goelz (@11HourGaming) reported

    @Jaasper1651 I do hate the service and subscription models that are becoming popular. It's why I had to stop loving Ubisoft. I do like Genshin Impact, but I'm not a big fan of the gatcha style either.

  • elliotduby Elliot Duby (@elliotduby) reported

    @RaymanTogether @Ubisoft @netflix Probably getting announced later, what’s the issue?

  • Bassett1218 Alex bassett (@Bassett1218) reported

    And thrid party new games added to the service because rainbow six extraction is retarded and ubisoft should be ashamed for that dumb idea just like the online mutiplayer games that got coming out they are mistakes to what happened to rainbow six and tom clacys games they

  • massivedingus kenny (@massivedingus) reported

    @Rainbow6Game @Ubisoft pls fix your game

  • UlrichPro1 Ulrich L.K. (@UlrichPro1) reported

    @LumberjackRy Yeah, i agree. Even at $25/month it is a wonderful deal for gamers. Provided MSFT can release atleast 3 AAA games a year, and not turn all their franchises into service games with MTX, Lootboxes and EXP-boosters like Ubisoft.

  • Learnonaut Bryan J Carr (@Learnonaut) reported

    I’m sure a lot of studios would really rather we all thought the problems began and ended with Activision-Blizzard and Ubisoft but these conditions are…y’know, everywhere

  • sigmashitposter taty (@sigmashitposter) reported

    @tekolonesisVEVO ubisoft me angy fix

  • bruhhhhcat Jaxson Nichols (@bruhhhhcat) reported

    @Ubisoft me angy fix gme bad

  • Cakabolt123 cakabolt 123 (@Cakabolt123) reported

    @growtopiagame there seems to be no response from ubisoft regarding the number of players who can't log in, because of connection errors. Is it only players from Indonesia who can't login or most of the others?

  • SirLANcel0t_ SirLANcelot (@SirLANcel0t_) reported

    @tooSAVERAGE @OriginaIPenguin Yeah, it would be if they didn’t start advertising so heavily that their games were gonna be live service :p I’m not shitting on them here, because I’m a huge Ubisoft simp, but sometimes their direction seems a bit unclear

  • Absolute_Virtue Virtuous Saint (@Absolute_Virtue) reported

    @thegameawards Ubisoft's engine team hands down, their tech is magic, it's too bad it's in service of games devoid of imagination to complement the tech

  • xyopic Wayne Andrew (@xyopic) reported

    Having recently started playing #TheDivision again, I'm curious as to why, after 4 years, it still hasn't been patched by @Ubisoft in regards to the lag spikes within the game? Main culprits always being the Contamination Zones & areas of the Dark Zone, where it grinds to a halt.

  • HoneyHive_ HoneyHive (@HoneyHive_) reported

    >install uno >installs uplay and uconnect like a ******* maniac because ubisoft is cringe >my pc sleep issues is back sorry uno, never re-installing you again!

  • zwel775 Zach (@zwel775) reported

    Going to start making cheats if Ubisoft doesn’t fix their ******* game 🙃

  • DeerLoaf Timbie (@DeerLoaf) reported

    @ImApotatoOk @XboxGamePassPC That's the problem, at least with a bad game you van laugh at it and get enjoyment. But with a bland game like any Ubisoft title, it's just not fun at all.

  • Chupan3k Chupan (@Chupan3k) reported

    @Exo2TurnT buy ubisoft with that money and fix siege. I see your strategy

  • SirLANcel0t_ SirLANcelot (@SirLANcel0t_) reported

    @OriginaIPenguin Ubisoft after a new game releases: ooh, and we’ll give it tons of uldates! For years! Like a life service game! Ubisoft 2 years later: ah ****, never mind, I actually hate this, we’ll kill it. Every. *******. Time…

  • GamingOracle1 Jack Carroll (@GamingOracle1) reported

    @booshmightythe @Solidrev1 Gamepass has nothing to do with game quality. Stop being a salty, jealous **** and actually focus on the real issue. Ea, Ubisoft and TakeTwo They're the ones pushing us into a "500 hour free to play, nft filled world" Stop your childish console wars and grow up

  • thepigletsquid Piglet Squid (@thepigletsquid) reported

    @UbisoftSupport Thanks for replying. I actually submitted a ticket via the Ubisoft website and a representative known only as Ubi-Manticore was kind enough to help resolve my issue. Now just waiting on the buddy pass to become available so I can try to convince my friends to get the game too :)

  • bruhhhhcat Jaxson Nichols (@bruhhhhcat) reported

    @Ubisoft me angy fix