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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
| Reims |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Micro
(@SmoothPubes) reported
@Ubisoft fix the sound in siege it's so ******* horseshit it's unbelievable how bad it is
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Arty
(@agosty23) reported
@MonkeyDjavi04 @Ubisoft No chetos if server down, ma frend
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TJ
(@glasskann0n) reported
@vSilentangel @Ejsponge61 Runs great on Steam Deck, but an update this morning seems to crash all Ubisoft games on deck. Reddit posts suggest this is widespread. No update on fix as of yet.
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IHaveNoUse
(@Matthew12811) reported
@Rainbow6Game Servers down again? Seriously I just lost my champ game because of this 💀💀 screw you ubisoft
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Yash Tiwari
(@YashTiw83922571) reported
@UbisoftSupport I am playing trials frontier from past 2 years and I have faced connectivity issues multiple times..ubisoft plz fix this problem!!!! I mean I have lost so much of game process during this please fix this issue asap
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POISENEDGAMERS
(@poisenedgamers) reported
Here we got again @Ubisoft your sever are going **** again everyone in my ranked match is lagging
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Emily
(@CommieNist) reported
@UbisoftSupport Yes, top left every time I close it. I only see it with siege. When it happens I force close the game/Ubisoft connect through task manager and it seems to fix it
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Ron Caz
(@b82ee328eab149f) reported
@Ubisoft If you don’t fix the stupid cheating ai driver then this is another the crew 2 failure
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Justice
(@Justice98405) reported
@SteamDeckGaming @UbisoftSupport And this is 100% an Ubisoft self error. I know nothing about Linux and Proton but this is NOT a thing that Proton can fix with a hotfix right?! Ubisoft HAS to fix their stupid Ubisoft Connect launcher piece of garbage right?
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Smacking Skills
(@SkillsSmacking) reported
@C0SMICESPORTS @TheSicklyWord @Rainbow6Game So your brain can’t comprehend that hundreds of others games haven’t had this problem with their servers, but Ubisoft can’t figure it out with all the other data provided from those games. Scientists have never found a cure for cancer and still can’t find it. I feel sorry for you
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MBL666
(@mbl666uk) reported
@helicxcapicorn @Mr_Bluepoint Quite a few publishers/studios are in trouble. Ubisoft scrapping future games, EA closing down studios and games, Bungie needing a billions to keep their staff. The people who investing in these businesses want a return …. but the studios need to money to pay wages/bills
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Justice
(@Justice98405) reported
@SteamDeckGaming @UbisoftSupport Yup. I tweeted to both Divison ans Ubisoft tech support about this. It's total crap! I was playing last night, totally fine. This morning some idiotic update for Ubisoft Connect literally BREAKS the game. Cannot CONNECT now. Ubisoft better fix this ASAP.
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John Blanton
(@GateCrasheR007) reported
@UbisoftSupport any eta on the crash dump error on the ubisoft launcher effecting steam deck users?
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MidgardDragon
(@MidgardDragon) reported
@UbisoftSupport @FreeWaveSteve Your launcher is broken on Linux, not just Steam Deck, which is causing the issue on Steam Deck. This morning's Ubisoft Launcher update broke it.
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Cosmin Ionita
(@UnnyBolt) reported
@UbisoftSupport I have suspicions the problem lies with Uplay in this game. If Uplay isn't working properly, that may prevent a connection to Ubisoft servers altogether. Some Ubisoft games behave that way. I kindly ask you to double check the functionality of Uplay in Trials Fusion on Xbox 360.
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Cosmin Ionita
(@UnnyBolt) reported
@UbisoftSupport Thank you. I really appreciate it. Redownloading the game won't make any difference and I doubt Microsoft Support can help me with this problem. Most likely they would tell me to contact Ubisoft Support. The in-game error messages point to Ubisoft servers.
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seeyou_auntie
(@AuntieSeeyou) reported
@tmp6bf @Rainbow6Game You clearly haven't been playing since day one. This is Siege. Updates to this game do nothing but fix one thing, and break 100 others. Get use to it. Ubisoft couldn't fix themselves out of a wet paper bag.
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Steve Mead
(@FreeWaveSteve) reported
@UbisoftSupport Well they were working fine this morning and the past few days... Its not the game, it's your pointless ubisoft connect start up that's causing the problem. It seems you have updated ubisoft connect today and that update is causing issues. Please fix asap.
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MidSpike
(@MidSpike_Com) reported
@Ubisoft Warning! Don't buy anything from Ubisoft right now, as all of their games are completely unplayable due to their launcher being completely broken!
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Umar
(@_U_M_A_R_) reported
@aleph_im @Ubisoft @tezos I used to love Aleph, but the debacle with Sam/Solana (to which Aleph had pinned great hopes on) and the recent KYC (?) for ubisoft nodes, which is the opposite of decentralisation have me questioning if the project can pivot successfully. +Inflation has always been an issue.
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Nova
(@ItzzzN0va) reported
Can we please just put every single game on steam the ui and clint is fantastic with very little issues. Clients like ubisoft and battle net are ******* dogshit and they never fix it. Ubisoft is by far the worst. I can't even get on r6 and join a friends party.
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Chad Chiaki enjoyer (Rando)
(@rando9292) reported
@Mr_Bluepoint I agreed that ABK would be fine, even the legal trouble they were in would of ultimately resulted in jack **** most likely. All that did along side the delays of overwatch 2 and diablo 4 was drive down their stock price making them a prime target. They weren't Ubisoft lol
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Nobul Tech
(@NobulTech) reported
I have tried switching to the stable channel and tried different versions of proton. So far the error message is persistent. Possibly an issue with Ubisoft Connect rather than Steam OS?
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Tsundere 🇺🇸
(@COWSMAKEMAYO) reported
Wow, seeing all these teams slowly leave R6 PL is kinda wild. Once, one of the top comp scenes in the world is now a shadow of its former self. I wonder what led to the slow decline over time. Are better comp games coming out? Or the lack of care from ubisoft to fix the game
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Nobul Tech
(@NobulTech) reported
Confirmed that it was Ubisoft who broke Steam Deck compatibility with the latest Ubisoft Connect update. @Ubisoft please fix this as soon as you can.
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JUlel
(@JUlelqq) reported
@Win98Tech From everything that is being said about this game, it just sounds like another Ubisoft game, just with more issues.
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Nate
(@ngcheese308) reported
@Voidwlkr_Media @Ubisoft Fr??? A dlc turned stand alone?? Omg that’s got problems written all over it
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Randy Perrin
(@xClusterOnex) reported
@UbisoftSupport I sent a DM containing my Ubisoft username along with the ticket # concerning the issue.
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Kevin van der grift
(@kvdgrift) reported
@UbisoftSupport Is this something that gonne happen every day? I know it’s not so good with ubisoft @ the moment but he every day there a connection problem.
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Justice
(@Justice98405) reported
@gamingonlinux And this is 100% an Ubisoft self error right because it's that STUPID Ubisoft Connect crap?! No Proton Hotfix would be able to do a workaround to get the game loading again huh?