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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (60%)
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Online Play (20%)
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Glitches (8%)
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Matchmaking (7%)
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Game Crash (6%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Online Play | |
 Juárez |
Sign in | |
 Ivry-sur-Seine |
Sign in | |
 Odessa |
Online Play | |
 La Plata |
Sign in | |
| Ivry-sur-Seine |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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neomax.loopring.eth
(@neomax170) reported
@IGN What about EA, and Ubisoft ? They’re not bigger or have exclusives but both have a game sub service that’ll suffer from this deal
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Dr.Alto Clef
(@DrAltoClef4) reported
@VarsityGamingTV Ubisoft’s potato server don’t need to be DDoSed to crash
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Zeno
(@ZenoooR6S) reported
@UbisoftSupport Hey Ubi,I'm trying to connect my Playstation account to my Ubisoft account to use Rainbow Six Siege cross-progression, but it says my playstation account is already linked to an account that I don't own, please help me fix this problem.
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OGKz99
(@HatchellJacobi) reported
Now also how many times do i half to shoot someone in the head for them to die why im standing dis well bc smiple half of ******* time the headshot dont register and i cant how many times where i shoot someone in the head and there not dead so fix your ******* **** @Ubisoft
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! Iggyboys | JG
(@juampigonnet) reported
@Ubisoft In R6,I was playing a game when suddenly, after changing a graphics option, it started making annoying flashes on the screens as if texture errors were occurring. I set everything to default Uninstall GPU drivers, try the other version of the game, reinstall the game inside Steam
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Cristobal Ruiz Lorite
(@Crinlorite) reported
@UbisoftSupport I'm trying to contact support, it's supposed to be open right now (from 14.00 Spain Time) and I can't use chat, I'm having a problem activating Eagle Flight on Ubisoft Connect, please help.
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Cosmin Ionita
(@UnnyBolt) reported
@UbisoftSupport Hi. I believe there are connection issues with Ubisoft games on Xbox 360, similar to the outage which happened on August 11, 2022. Can you please verify? Thank you.
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Michael mallia
(@Michael__Mallia) reported
@UbisoftSupport i have a problem where my ubisoft connect won't open while I'm in rainbow6siege but I'm able to play perfectly fine. I've had this problem for about an hour with no succession. I've relogged, reinstalled steam, the game and the ubisoft app. What should I do?
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Spr
(@spoonerfps) reported
@UbisoftSupport AC IV - Black Flag Servers are still not working. Kenways fleet can't be used and results in a soft lock where the only answer is alt+f4 and the Logging into Ubisoft Server screen loads forever with nothing happening. the game are affected for 6 days now. LAS - PC
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Aaron Kahraman
(@AaronKahraman) reported
@UbisoftSupport When I try to link my PSN account to my Ubisoft account it says: "ERROR This profile is already linked to another user.". as far as I know it has not been linked to an account. If you can help me out, that would be great. Thank you.
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ً
(@constantones) reported
@Ubisoft what's the point if you won't fix your servers
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OGKz99
(@HatchellJacobi) reported
@Ubisoft so now again im tecting u guys again so first i want a response back the game is Tom Clancys Rainbow Six Siege now first question why tfuck u would u guys take out the tigger thing what i mean why cant i change my to shoot 1 time idk understand that stuipd **** fix it
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Real human beeing
(@iAmPimmiCue) reported
Noticed Ubisoft finally fixed the issues with Farcry6 multiplayer, when me and my brother were 3 missions away from the end lmao. Congrats guys, it only took you nearly a year to fix the issues
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Sam/BOOSTING ACCS
(@ByrnzyyXM) reported
@ZinoSZN_ Mate my method is unbannable it’s an Ubisoft error they can patch it but aslong as you have progress on it they can’t ban it, don’t you remember the dupe glitch in the shop, they will only release a patch won’t hand out any bans as it’s not a pc thing pal
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Fennec
(@Fennecxorn) reported
@growtopiagame Stupid game, I've been waiting for 2 days to being fixed, just fix this bug ubisoft.....please.
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k.s-.
(@KylinShuai) reported
@UbisoftSupport @fvntvsma I cannot open my game today i bought it from steam and played over 3000 hrs today i trying to open this game and their ubisoft showed I need a cd key for it i cannot find it anywhere there had no any cdk in steam how could l fix that
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Mark Vasilkov
(@mvasilkov) reported
Hi @humble the Ubisoft key redemption on the website doesn't work :( and it says on that very page "tell your friends" so here goes: dear friends please don't but Ubisoft keys on Humble, the thing seems broken
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! Iggyboys | JG
(@juampigonnet) reported
@Ubisoft @AppleTVPlus @mythic_quest In R6,I was playing a game when suddenly, after changing a graphics option, it started making annoying flashes on the screens as if texture errors were occurring. I set everything to default Uninstall GPU drivers, try the other version of the game, reinstall the game inside Steam
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Mallow
(@MallowAu) reported
@UbisoftSupport FIX YOUR SHITY AS MOTHER FCKING GAME PLEASE THIS **** IS NUTS STOP FALSE ADVERTISING YOUVE GOT ONE OF THE GREATEST GAMES, MAYBE ITS THE BEST FOR CHEATING SIMULATORS WHERE CHEATERS CAN HAND IN THEIR RESUMES FOR LEARNING TO DEVELOP CHEATS USING THE UBISOFT SOFTWARE
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Myles : (
(@Axelotol21) reported
@Ubisoft been waiting four days just for an account to be unlink from my ubisoft account respectfully fix your support system cause its ****** : /
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SoloQ
(@Mohamed48012351) reported
@Rainbow6Game Fix the animation of the smg 11 please ubisoft
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! Iggyboys | JG
(@juampigonnet) reported
@Ubisoft In R6,I was playing a game when suddenly, after changing a graphics option, it started making annoying flashes on the screens as if texture errors were occurring. I set everything to default Uninstall GPU drivers, try the other version of the game, reinstall the game inside Steam
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! Iggyboys | JG
(@juampigonnet) reported
@Ubisoft In R6,I was playing a game when suddenly, after changing a graphics option, it started making annoying flashes on the screens as if texture errors were occurring. I set everything to default Uninstall GPU drivers, try the other version of the game, reinstall the game inside Steam
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PlasmaHouston
(@Egi_Dzaky_24) reported
@UbisoftSupport I already send my ubisoft username and the issue i currently having via DM
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..
(@Alm_SWH7) reported
@UbisoftSupport Come on ubisoft you are just answering here, we need you to open the DM please I have my issue for months now and you didn’t take a minute to check out my case at all come on it’s a small problem open the DM please! Don’t tell me that there is a ton of messages just open it!!!!!.
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Syluxmaster
(@Syluxmaster) reported
@UbisoftSupport AC IV - Black Flag and AC Rogue Servers are still not working. Kenways fleet can't be used and results in a soft lock where the only answer is ALT+F4 and the Logging into Ubisoft Server screen loads forever with nothing happening. Both Games are affected for 6 days now. EU PC
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Giammy
(@Giammy39695722) reported
@UbisoftSupport I connected my PSN account to the Ubisoft one but the r6 skins, charms, uniforms didn't go through, I already wrote everything (account and problem) in DM can you help me?
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k.s-.
(@KylinShuai) reported
@Rainbow6Game I cannot open my game today i bought it from steam and played over 3000 hrs today i trying to open this game and their ubisoft showed I need a cd key for it i cannot find it anywhere there had no any cdk in steam how could l fix that
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k.s-.
(@KylinShuai) reported
@Rainbow6Game I cannot open my game today i bought it from steam and played over 3000 hrs today i trying to open this game and their ubisoft showed I need a cd key for it i cannot find it anywhere there had no any cdk in steam how could l fix that
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BlueRaptor The Night Fury
(@BlueRaptorSFW) reported
This bug didn't exist in Brutal Swarm but with Solar Raid's release it's here. @Ubisoft Please fix this at once. From what I believe it has something to do with the Main Menu Fade-in of Solis and likely tabbing out or something which breaks the rendering.