Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/01/2026 02:45

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (51%)

    Sign in (51%)

  2. Online Play (23%)

    Online Play (23%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoLeón de los Aldama Matchmaking
FranceMarseille Online Play
BrazilFranca Sign in
United KingdomIpswich Sign in
RomaniaBraşov Sign in
IndiaPānīpat Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Sr_HankSchrader Hanno Tauber 🇮🇹🇦🇲🇪🇸🇵🇹❁ (@Sr_HankSchrader) reported

    @Estwilde @Steep_Game @Ubisoft Ty dude, I hope they fix this soon

  • MorbidlyBuff Joshua (@MorbidlyBuff) reported

    @SYACVG Alright gamers, lets get Ubisoft to fix Assassin's Creed: Black Flag's PC port next 😤

  • sKilsTrace sK1iIs (@sKilsTrace) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game Remove elo glitch please 💞. RT App

  • TMhinne eye.ankles💉💨26k (@TMhinne) reported

    @Ubisoft fix your ******* headshots😩

  • Fodyyy__ Fod🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Fodyyy__) reported

    @KingWrong1 @KSR6S @Ebinpeikko_ Not possible, xim emulates movement of a controller via the mouse and keyboard. It’s way beyond ubisoft and siege. Sony put out a patch for it for PS5, they spent 4 months developing the patch, two days later and Xim fixed the issue on their end.

  • ArkanBoy382 Arkan (@ArkanBoy382) reported

    Could some1 let me know how I can resolve problem with connection and error 8-0x00000052 on ps5? Is it problem on ubi side? #RainbowSix #rainbow6siege #Ubisoft

  • qcp_bcd Joker (@qcp_bcd) reported

    there’s an elo glitch that’s makes every game win or loss only worth 25 to 30 Elo. When I supposed to be getting about 80 to 90 Elo per game win or loss. Pls find a fix and give us the Elo we deserve if possible @Ubisoft @UbisoftSupport @Rainbow6Game

  • sKilsTrace sK1iIs (@sKilsTrace) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game Remove elo glitch please 💞. RT App

  • HMeiraM Hugo, PFF2 #VACINAJá (@HMeiraM) reported

    @TheDivisionGame Since this last update my game is crash every 3 minutes. Are you working on this? Complicated being a Ubisoft player...

  • AbstraitWolf Royalty Disrespecter (@AbstraitWolf) reported

    @Kate_Bunni Like, thankfully I never encountered a bug on the version I played that made it so I couldn't complete a quest. But, some of the stuff like the NCPD things I could do had issues. But, at least those were non essential, they're more like an Ubisoft thing.

  • BlueShark602dip Butch (@BlueShark602dip) reported

    @cosmintrica @assassinscreed I played all AC games before, the only annoying one was Unity. I played Origins at launch, and it played like butter. People were asking Ubisoft to add more content not to fix their game. And if creating a huge open world means it’ll be filled with bugs then don’t make it huge.

  • Niizmoh 万華鏡写輪眼 ✇ (@Niizmoh) reported

    @Ubisoft Another game like Naruto rise of a ninja and broken bond plz

  • IsraelJGalindo Israel (@IsraelJGalindo) reported

    @Ubisoft Fix monty I keep getting shield banged at least if you nerf him to the ground fix his shield hitbox or was that part of the nerf as well?

  • Waxxly 𝙒𝙖𝙭𝙭𝙡𝙮🍥 (@Waxxly) reported

    Yet against I got -62 cus of Elo glitch @Ubisoft Fix this **** pls like I gain +25 and lose 3x

  • jasonkor jasonkor (@jasonkor) reported

    Commenting on this tweet to let others know that Ubisoft took the conversation offline so they could tell me there is nothing they can do to retrieve my saves. Not playing until they fix this. Game developers need to quit cutting corners to release games

  • _Virtualtourism Virtualtourism (@_Virtualtourism) reported

    @XxYaldabaothxX @CraigUntlNytTym I believe none of them were. They didnt want to use real people because it wasn't that long ago, their descendants could've caused problems for ubisoft

  • wiiaerobics славянский царь (@wiiaerobics) reported

    Trying to change my Uplay name to my legal name (Drug Addict 9/11) and its not working because there are supposedly offensive words?? @UbisoftSupport whats going on

  • RabbitAbyss AbyssRabbit (@RabbitAbyss) reported

    @yacobg42 I’ve noticed these problems are mostly found in remasters published by companies such as 2K, EA, and Ubisoft. Where the remaster look worse than the original, probably due to half-asses efforts or a rushed development. It’s sad to see these kind of games misrepresented.

  • FarazBrz Mr.Brz (@FarazBrz) reported

    @Rainbow6Game Why are iranian and middle eastern players are connected to south asia with 200 pings??? What are you doing ubisoft the south asia server is not our place to play this damn game. I've seen so many people having the same issue; fix this ""ASAP""

  • O_Town_Geek Jonas Kaufman He/Him #BLM #WearAMask #IDIC (@O_Town_Geek) reported

    @nickjcal This kind of makes my skin crawl. They're (obviously) going to cover their own product, how can a consumer be sure it's unbiased? If they release a buggy/broken game will they talk about that? And how educated are consumers on the fact that this channel is owned by Ubisoft?

  • cyrieldeboy Cyrieldeboy (@cyrieldeboy) reported

    @UbisoftSupport Dear ubisoft what are you guys gonna do about the elo leave glitch

  • pablotescobar82 Scott Duffy (@pablotescobar82) reported

    @UbisoftSupport @Ubisoft fix your servers or no one will want to play them they are completely garbage

  • MarinaraMonsta South Side Italian (@MarinaraMonsta) reported

    @samiberry67 @assassinscreed Probably only the 100x I’ve responded and posted on the Ubisoft forum about it being broken but go ahead and be a jackass

  • zsidane Zidane (@zsidane) reported

    @DomsPlaying Well, as someone who played it on PC on day one, the game was perfectly playable. Or to put it correctly, nothing different from any game from a major publisher be it EA, Activision or Ubisoft. The PS4 and Xb1versions from what I have seen online were broken. No debate on that.

  • Destrolo2 Destrolo (@Destrolo2) reported

    Siege is so bad I lose 150 elo from winning a game but disconnecting because of a sound glitch. @UbisoftSupport @Ubisoft @Rainbow6Game

  • TheACMJS Jonah 🎮 🦀 (@TheACMJS) reported

    @ShaunaSmash @Goose_X109 @assassinscreed A single player game technically could be considered dead if people stop buying the game. AND Ubisoft considers their games as a "live service" if they stop pushing updates and people no longer play the game it's a "Dead Game" doesn't mean it can't come back tho

  • KhtezzR zzj (@KhtezzR) reported

    @Ubisoft @RickandMorty Stop bringing Skins, fix the ******* glitches! Elo glitch every game and nothing happens, awesome.

  • FallenAvarice Fallen Avarice (@FallenAvarice) reported

    @assassinscreed @Ubisoft @assassinscreed Please fix the bug in the upcoming update. I can't permanently romance Vili, male or female. Please fix the bug when the DLC drops, thanks!

  • Ioomy23 loomy (@Ioomy23) reported

    Everyone is complaing about the 120 ping issue in WA and I thought I'd step in aswell. @Rainbow6Game @Ubisoft fix the issue or i'll have to intervene.

  • B_rad211 Brandon Lanyon (@B_rad211) reported

    @UbisoftSupport I started the game last week, it has happened 3 times since then. There were no crashes or error messages besides saying that it couldn’t connect to the Ubisoft servers. But shouldn’t my manual saves be on my system regardless of server connection?