1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 3% Matchmaking (3%)
  • 3% Game Crash (3%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Berlin Sign in 2 days ago
Brussels Glitches 8 days ago
Grenoble Online Play 8 days ago
Orléans Online Play 11 days ago
Orléans Sign in 12 days ago
Chatham Sign in 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • DrFuryWolf
    DrFuryWolf (@DrFuryWolf) reported

    According to a new Insider Gaming report the next Ghost Recon game codenamed Project OVR is reportedly running into development issues The game recently failed to hit internal alpha targets which has led to management changes behind the scenes Sources also claim developers have been dealing with unrealistic deadlines There are even rumors inside Ubisoft that if things do not improve the project could be rebooted or canceled in favor of a different game

  • Wjndyy
    Yun/o (@Wjndyy) reported

    Ubisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.

  • theanthonyhowel
    Anthony Howell 🇺🇸 (@theanthonyhowel) reported

    @Pirat_Nation Ubisoft has had leadership problems for years. It's so sad to see a once great studio be reduced to this.

  • Geezaws2
    🇹🇹 Geezaws🗽 (@Geezaws2) reported

    Ubisoft has been wallowing for *years*, Embracer overextended, Xbox prioritized streaming revenue over box sales, playstation moved towards a multi billion dollar live service model betraying its 40 year single player history.

  • NewsProspector
    Prospector (@NewsProspector) reported

    @lmkifiwin "And the part that says everything: according to the campaign, Ubisoft got a seat at a closed-door meeting with the Commission before the decision. The 1.3 million people who signed did not." Anyone that buys any Ubisoft game going forward is part of the problem. They are simply the worst company in games development/publishing in regard to consumer rights. They need to go bankrupt.

  • survivor966
    Survivor (@survivor966) reported

    @assassinscreed Fix download speeds on ubisoft connect

  • VideoLikePro
    VideoLikePro (@VideoLikePro) reported

    Google meaning of Monopoly: A monopoly is a market structure where a single company or entity is the sole provider of a particular good or service. So, are we ignoring other gaming platforms like Epic, GoG, EA, Ubisoft, etc. as alternatives? Steam just became popular.

  • JustAnAnimal47
    Just An Animal (@JustAnAnimal47) reported

    @UbisoftSupport @Ubisoft @UbiMassive FIX THE ******* DISCONNECTIONS!!

  • xpcmania
    César - X PC (@xpcmania) reported

    @BrockCoxman @TheDivisionGame @Ubisoft make this pure Online to evade Piracy but don't fix your own server making people lose your mind trying figure out whats happen and why

  • HardBoyJoe
    Ckopen🏳️‍🌈 ACAB (@HardBoyJoe) reported

    @FrostedYukio @gamingnoobdev see, my issue is that ubisoft regularly violated steam TOS and would seemingly intentionally make the steam versions of their games function considerably worse, so until i see the actual proof i cant really trust ubisofts word on this.

  • ChakaalStarr
    Chakaal Starr (@ChakaalStarr) reported

    @LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.

  • GoonItForward
    Throwaway9001 (@GoonItForward) reported

    @IYDKMIGTHTKY86 @eurogamer uplay is a subscription service

  • Dat_Jebus
    Jebus (@Dat_Jebus) reported

    @LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.

  • offuzbekistan
    BigPurr (@offuzbekistan) reported

    People only complain about linearity being a problem for games when it's Ubisoft and for Twitter likes

  • Tak225Th
    TAK (@Tak225Th) reported

    @M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew

  • LazySinker
    LazyThinker | Nemesis ✦ Apechain🦴🦍| | ETHGas ⛽ (@LazySinker) reported

    @Gh0stsNFT Big deal? This is so elementary Projects nowadays doing more than this Hey @Ubisoft is @XFunkeda one of your people? Nothing but trouble in web3. ****

  • SynthPotato
    Synth Potato🥔 (@SynthPotato) reported

    Just played Assassin’s Creed Shadows’ final update “Black Tides” questline Here’s my review of it and AC Shadows as a whole: I am honestly pleasantly surprised to say that I really enjoyed this, It finally gives AC Shadows a satisfying ending to its story and succeeds at tying this game together with the rest of the franchise. It doesn’t fix Shadows’ story but it is 100% something that should’ve always been there since launch as AC:S completely lacked a real ending, and I am so glad we actually got a great one. The barrier to entry for this is a bit high as you need to finish “A Critical Encounter” which is an OK quest but I was really upset “A puzzlement” is a requirement as that’s maybe the worst quest in the entire franchise, terribly written, terribly acted and requires you to wait a whole day between each part, in a game without a sleep system unless you grind hideout resources which I never did, so I had to leave the game running until a day passed. Back to Black Tides, There are more mocapped scenes and great acting in this new quest than there was in the entirety of Claws of Awaji. While not all scenes are mocapped and many still use that awful procedural generated animation, the important ones are motion captured and provided an overall strong narrative that closes out the Shadows story decently well. There is a proper use of music here as well and a real final boss fight, it really gives Shadows the final act it desperately needed. I still wish the rest of the game and its DLC was as consistent as this questline, but I guess thats something to hopefully be addressed in Hexe. Overall, AC Shadows was a mixed bag, it has some of the strongest gameplay in the franchise but maybe the single weakest story in the franchise, mainly due to how Claws failed to pay off Naoe’s arc. I really hope the massive improvements made in presentation, writing and acting in this free DLC is carried across an entire Ubisoft Quebec RPG one day. I’ll rate this little DLC a great 8/10, and as for the rest of the game and its DLC as a whole, I am settling at a final 7/10. That is below my initial rating of Shadows due to the disappointment of the first expansion.

  • Jackhowerton2
    howie2 (@Jackhowerton2) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game - this is ridiculous. Every single delta pack I have opened has been a duplicate. What is the point?!? I just want the MP7 black ice and every purple rarity I get is a duplicate. FIX IT

  • MREVILA55
    MREVILA55 (@MREVILA55) reported

    The problem is Ubisoft.

  • bombodiez10
    BomboDiez (@bombodiez10) reported

    @TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒

  • OfficialMottaWR
    Motta (@OfficialMottaWR) reported

    @assassinscreed Doesn't work in my country. It says the service must be used through its providers; is ABYA also offering the free trial of Ubisoft+?

  • AuriSariel
    Auri Sariel (@AuriSariel) reported

    @Pirat_Nation the ending was never the main problem, ubisoft is so detached from reality.

  • Cem0_Lionson
    Jam - auf einer Ukulele wie'n n00b- Lionson (@Cem0_Lionson) reported

    At this point Ubisoft deserves what comming to them, I hope evrybody thinks twice before buying anything from them and in general with life service games.....

  • MameHaze
    David Haywood (@MameHaze) reported

    Plus being a Ubisoft game, it tries to force you to use the Ubisoft Connect stuff, meaning you have to disconnect your Switch from the Internet to play it. Also forced version number in the corner? makes it feel like a beta build. Don't think I'll be keeping this one.

  • wyaendless
    ØØøØØ (@wyaendless) reported

    @Joshinken1 @Dexerto Where was this energy when you were accepting the terms of service? You are demanding that Ubisoft be held accountable for a bad TOS, but you get out of jail for free for accepting said TOS? Okay.

  • jonezkaranja
    just jonez (@jonezkaranja) reported

    @Ubisoft hello am having a hard time accessing my ubisoft account keeps telling me that i have attempted to login and i havent login to my account in years? I have dm support in twitter but zero response kindly assist...i cant even login ubisoft connect to playstation

  • MarketQuestJas
    MarketQuestJas (@MarketQuestJas) reported

    📌 EXACT SOURCES & COVERAGE: PlayStation Network Status Monitor & Service Outage Resolution Logs (June 18, 2026) Capcom Europe Corporate Communications Broadcast (@CapcomEurope - Issued June 2026) Ubisoft Developer Network - Title Update 1.1.11 & Black Tides Patch Notes Strefa Inwestorów / PAP Biznes - Bloober Team S.A. SAW: Genesis Alpha Registry & 11 bit Asset Ratings (June 18, 2026) Reuters Legal / Bloomberg Enterprise - Microsoft Shareholder Class-Action Litigation Index (Filed June 2026) TechPowerUp Silicon Core Inventory Database (July 2026 Hardware Update Manifests)

  • Error888Unknown
    GAMING (@Error888Unknown) reported

    Insider reports indicate Ubisoft’s next Ghost Recon, codenamed Project OVR, missed its internal alpha milestones due to planning errors and tight deadlines. #Ubisoft #GhostRecon #GamingNews

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Grummz AAA needs to re-evaluate how it's spending its money. Not throwing money at the problem. A lot of the time what they are spending on is way out of scope of what is expected for AAA. I mean hear is the definition of AAA: "AAA is an informal industry classification for high-budget, high-profile video games developed by large studios and distributed by major publishers." It just means a bit more to get that extra sheen that a AA can't quiet reach. Let's be fair here AA while improved a lot over the years isn't able to reach certain plateaus. Expedition 33 had its fair share of issues that I wouldn't have encountered in a AAA game. Might have featured a bit more content as a AAA game. AAA doesn't mean, it has to be open world or have live services. That's just Self Destructive Game Development that exists in the same venn diagram bubble as chasing industry trends instead of setting them. While niether of those two things are inherently evil in the industry, they are a problem when that is all gamers have to play. Variety is the spice of life and 30 failing live services would make anyone turn their nose up at the selection. Then blowing those budgets on ideologies instead of just crafting believable worlds, is art trying to force life to imitate it, instead of the other way around. That's a sure fire way to set your wallet on fire (literally) instead of your points of sale (figuratively) with customers demanding your product. This idea of AA vs AAA is ridiculous, it has nothing to do with either category. It boils down to those with extra blowing corporate money on bullshit schemes instead of doing as they are meant to function. Not enough money to build engine tech. Ubisoft has had 3 long running engines at its disposal that it could have easily challenged Unreal Engine by distributing to other vendors, but they don't have enough confidence in their games to release the tech and license it. A competing model would have been nice. Same applies to Fox Engine, Decima, Crystal Tools, Luminous Engine, RE Engine, and countless others. That could have helped pay for development as well as lead to development standards improving significantly. Better tools, better games. Competitive engine tool suites, competitive improvements in that space. Meanwhile we have morons like Yves Guilmote talking about the AAAA game and driving his publishing company and development studios into the ground while trying to influence culture instead of letting culture influence his product. Xbox is toast so long as they don't come to grips with these problems. Switching to UE5 from slipstream(?) probably one of the dumber things they've done. Glad Activision didn't pull the same **** with the CoD engine and finally unified their tech. say what you will about BLOPS7, the game has become infinitely more stable than entries in the franchise from 5 years ago and has started to allow them to really start dialing up features and bring back old ones that weren't easily ported between two separate engines. What about Id Tech? They have this bad *** engine used for doom, what is even happening there. Miss use of resources.

  • lgbtarefreaks
    Timmy Trooner (@lgbtarefreaks) reported

    @TheCrewGame as always with ubisoft it's players, not sales. Myriads of people try games with their ****** subscription service and never play them again after.