Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Matchmaking	11 hours ago
Metz	Sign in	1 day ago
Metz	Sign in	1 day ago
Paris	Sign in	1 day ago
Metz	Sign in	2 days ago
Metz	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RYMAX (@RYMAX_RYMAN) reported 3 minutes ago

  Does that mean there isn’t fights to finish or wounds to heal? Of course not. There’s still the Ubisoft problem, the Bungie problem, the Microsoft problem, the Nintendo problem, the PlayStation EA etc problems. But the return of olden days IPs is a great start.

• 
  Sam (@dudesamm) reported 3 minutes ago

  @_Retro_Metro @_Tom_Henderson_ Shareholders are not the issue in the very very vast majority of cases, it's the management actually running the company. In this case, you should be blaming the Guillemot family that has been sabotaging Ubisoft for over a decade to avoid losing control of the company.

• 
  Purple Dragon (@Purpulu_Dragon) reported 4 minutes ago

  @GyaruGlow Cause AAA companies tell artists not to. And twitter far left artists and other life failures applaud it. It'll fix itself once Ubisoft, Sony and others AAA will be out of money. And hopefully, Microsoft (XBOX) will follow, but that **** so big it's gonna take time.

• 
  royalcherry7 (@CherryKyden) reported 11 minutes ago

  @Ubisoft @Rainbow6Game Fix yalls game how am I being killed behind a concrete wall go **** yourselves you French Canadians retards

• 
  suga🌠 (@Sugaaav2) reported 11 minutes ago

  Spent 2 grand on a pc to play ps5 cause @Ubisoft can’t fix cheaters infiltrating their game

• 
  C_Mighty (@Cmightybell) reported 18 minutes ago

  @Ubisoft @UbisoftSupport bring back vulkan I used to get over 300 fps and now with forced dx12 I barely get a stable 165 and not to mention the CPU leak issue that's been plaguing the game for multiple seasons now and hasn't been fixed BRING BACK VULKAN

• 
  Actuals (@itsActuals) reported 20 minutes ago

  I have restarted my game, restarted my PC, logged in and out of ubisoft connect, and even uninstalled and reinstalled my game, and MY VOICE CHAT STILL DOES NOT WORK. I CANNOT HEAR OR SAY ANYTHING @Ubisoft FIX YOUR GAME

• 
  Dominic Booth (@processangel1) reported 24 minutes ago

  @assassinscreed Ubisoft are in serious trouble if they cannot make a good game this year.

• 
  morris3341 (@morris3341) reported 24 minutes ago

  @Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform

• 
  Seal Examines Games (@TheTrueSealYT) reported 27 minutes ago

  I don't mean to offend you or anyone else and I fully respect your opinion regardless of what it is, but here's my take on the whole thing. There are logical reasons behind changes like the HUD design and to some extent, even lore reasons for them (like the user experiencing the memories through a newer Animus model). Now, asking for a mini-map instead of a compass is a different story and I really hope they add that as an option. I'm honestly just tired of compasses in open-world games. They were cool ten years ago but not anymore. Mini-maps are always reliable and never get old. However, based on what you said, it sounds like you never really wanted a remake or any changes made to the original in the first place. The thing is, the OG won't be delisted or replaced, so both versions will exist alongside each other. It'd be a different story if Ubisoft pulled the original from stores or declared it non-canon, but that isn't happening. Regarding the combat, the entire series from the first trilogy all the way down to Unity (and imo Syndicate) suffered from fundamental combat flaws. Subjectively speaking, yes the original's animation-based combat looked incredibly sick. But objectively, it was a huge waste of time and a poorly implemented system that Ubisoft spent years trying to fix in later entries, regardless of our personal preferences. As for the desynchronization mechanics, insta-fail mission design is one of the worst tropes in gaming history, and the industry moved past it over a decade ago. You rarely see it anymore for a reason. On top of that, why not mention that Edward can finally manually crouch? This is a feature we as older fans begged Ubisoft to add back in the day. Especially during the AC4 era! The removal of the Modern Day segments was absolutely the right call tho. There's no point in defending it. Not just in terms of gameplay (which AC4's MD remains a top 3 worst element in AC history), but also the narrative. None of that storyline matters anymore given how far the franchise has drifted. The much bigger issue right now is the lackluster approach to the modern day elements in Shadows making a return here and the writers completely abandoning Basim's arc for some reason. We should've gotten a brand new, playable third person modern day segment with Basim exploring Desmond's past to make this whole 'remake' or 'resynching' theme more lore-accurate and grounded to the series. That said, IMO the removal of fistfights and hidden blade combat is easily the worst thing about this remake. They either need to add those back or stop calling this a 'faithful' remake. Whatever Resynced is trying to be, it's pushing far past a standard upgrade. And tbf, Final Fantasy 7 Remake (Or even Resident Evil 2) did a lot more than just respect the narrative... They practically rebuilt their core gameplay from scratch. Also, since Resynced is the very first remake in the series, it is incredibly important to provide constructive feedback now. If Ubisoft plans on remaking other classic titles down the line, the critiques we give today will shape the future of the entire franchise.

• 
  Bluesheep (@bluesheep100) reported 28 minutes ago

  @weirdphil @Pirat_Nation Basically, Ubisoft and epic are mad that Valve's price parity enforcement prevents them from using pricing to coerce gamers to use other storefronts that provide a worse service. Reminder that the Epic store launched without a ******* cart.

• 
  Mafia Wars (@MafiaWarsgg) reported 28 minutes ago

  The situation with @BlindOwlsGG after Phantom League is honestly another reminder of why console Rainbow Six is losing faith in community tournaments. They won the league. We finished second. Both teams competed, played the matches, respected the format and put real time into the competition. But after everything was done, instead of a serious ending, the whole thing turned into confusion: the server disappeared, the people responsible stopped showing up, and the prize pool/fees became another unresolved issue. That is the kind of thing that kills a scene. Players can accept losing. Teams can accept hard matches. What people cannot accept is spending weeks or months competing just for the tournament to end with silence, excuses, or no clear accountability. And this is not only about one league. It is becoming harder and harder to trust Discord-based console tournaments. Every time something like this happens, fewer teams want to pay entry fees, fewer players want to commit, and fewer orgs want to take console Rainbow Six seriously. Community leagues are still needed, but they cannot be run on promises alone. If there is money involved, there has to be transparency. There has to be a guaranteed prize pool. There have to be admins who stay present until the end. And there has to be accountability when things go wrong. Right now, it feels like the only tournaments teams can really trust are ESA Cups, official Ubisoft events, or competitions backed by people with a proven reputation. It is a shame, because console Rainbow Six still has players, teams and talent. But without trust, none of that matters. If this keeps happening, the scene will not die because people stopped caring. It will die because people stopped believing. RT ✅

• 
  Garcia (@parafalrj) reported 29 minutes ago

  @Maverick__CW @TheDivisionGame Is this kill and damage dealt count bugged? It doesn't seem like there are more than 100 enemies in the match. And many times I see -1920M. I even thought about asking Ubisoft support, but I get an error when trying to submit a ticket.

• 
  Aether 🗡️ (@AetherScore22) reported 31 minutes ago

  @SynthPotato Damn camera cut rm double murders, what's the problem with ubisoft? Nobody likes it and everyone asks to take it out on their discord

• 
  David Haywood (@MameHaze) reported 31 minutes ago

  Plus being a Ubisoft game, it tries to force you to use the Ubisoft Connect stuff, meaning you have to disconnect your Switch from the Internet to play it. Also forced version number in the corner? makes it feel like a beta build. Don't think I'll be keeping this one.

• 
  Alex (@fidodidotriplex) reported 31 minutes ago

  @statsdotcc Well, I’m 10 yr player and I’m not playing ranked until they “FIX” her……technically, the season has not started yet for me and millions of players…..**** YOU @Ubisoft for releasing a one sided game and call it “balanced” Fix your crap and I’ll start the season…

• 
  FP (@CommissionerFP) reported 32 minutes ago

  @KtheBarbar46169 @invertedspear22 They are both very Ubisoft coded, and modern Sony games in general aren't much different. I have the platinum on all these games and they are all participation trophy/fetch quest grinding. One-and-done type games that won't be visited. They fail at live-service AND single player.

• 
  SWAFF (@SWAFFELENN) reported 34 minutes ago

  Anyone else getting server issues in Rainbow Six Siege right now? disconnects, packet loss, or high ping. Ubisoft pls fix #RainbowSixSiege #R6S

• 
  The Tunnel King (@TheTunnelKing) reported 35 minutes ago

  Correct. Ubisoft Developers Are Typically Very Passionate About Their Work And Are Capable Of Making Great And Unique Games. The Problem With Ubisoft Isn’t In It’s Developers, Art Teams, Or Coders Because Those People Are Provably Competent And Passionate About What They Do. The Issue That Has Been Plaguing Ubisoft For So Long Has Been The Greedy Corporate Suits At The Top. Focusing On Short-Term Profits And Smothering The Developers Creative Talents So They Only Work On The Next Far Cry Or Assassins Creed Is What Is Harming The Company. That’s Why So Many Ubisoft Alumni Have Left To Create Great Games Like Stray, Dispatch, Clair Obscur: Expedition 33, Journey To The Savage Planet, Ancestors: The Humankind And Many More To Prove Repeatdly That Ubisoft Is Very Competent And Talented, But The Men In Charge Have Essentially Forbidden Creativity And Passion.

• 
  howie2 (@Jackhowerton2) reported 37 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game - this is ridiculous. Every single delta pack I have opened has been a duplicate. What is the point?!? I just want the MP7 black ice and every purple rarity I get is a duplicate. FIX IT

• 
  (#_-) (@parad6x) reported 37 minutes ago

  @Gigortis @Ubisoft @Rainbow6Game no problem gamer i have been there

• 
  Cyber1000 沙威刃 (@Cyberpt1000) reported 45 minutes ago

  @Save_Zawarudo21 Sony needs to fire all these stupid execs who completely fail at their jobs, pushing **** agendas, pushing live service focus. People never asked for any of that thats exactly the path that sent ubisoft into the abyss

• 
  Ddynamite (@The_ddynamite) reported 48 minutes ago

  @ThaBeefDev @Beat_Rev @Pirat_Nation Screwing over ubisoft is a public service

• 
  SEIU (@SEIU) reported 50 minutes ago

  Even after bragging to the public at Summer Game Fest, where they showcased upcoming titles that their employees worked hard to deliver, corporations like @Ubisoft will sacrifice their workers at any sign of trouble. And worse, they attempted to shield that information from the public to shape their own narrative after devastating these working families. Video game workers, like all working people, must unite to defend our communities from mass layoffs and studio closures!

• 
  primescrim. (@_IScrimI_) reported 51 minutes ago

  The FPS this season is terrible man, it says i average 354 in the benchmark but go from 320 dip down to 180 constantly. Fix the fps @Ubisoft @Rainbow6Game

• 
  F (@BurIyZz) reported 55 minutes ago

  @xKayoo7 @Rainbow6Game @Ubisoft The ubisoft employees are pissing their pants trying their hardest to fix xKayoo7’s stats

• 
  Jackie Chan (@Remorse167) reported 56 minutes ago

  @AlsoThatRina @joshuaskyevan To be fair, this is Twitter most people like to be negative than positive on something and it is the one that makes more clicks. And also y’all persona fans do not know soulless, persona might have its problems but it is not soulless. COD is soulless, Ubisoft is soulless.

• 
  baun (@baundiesel) reported 59 minutes ago

  Layoffs suck especially when done by a division under a multi trillion dollar company but this is happening amidst Ubisoft layoffs and rumored job cuts coming to Playstation as well. These journalists know these things, they know this is a industry wide issue, why play dumb?

• 
  Gareth Walker (@Revision_124c41) reported 1 hour ago

  @Grummz AAA needs to re-evaluate how it's spending its money. Not throwing money at the problem. A lot of the time what they are spending on is way out of scope of what is expected for AAA. I mean hear is the definition of AAA: "AAA is an informal industry classification for high-budget, high-profile video games developed by large studios and distributed by major publishers." It just means a bit more to get that extra sheen that a AA can't quiet reach. Let's be fair here AA while improved a lot over the years isn't able to reach certain plateaus. Expedition 33 had its fair share of issues that I wouldn't have encountered in a AAA game. Might have featured a bit more content as a AAA game. AAA doesn't mean, it has to be open world or have live services. That's just Self Destructive Game Development that exists in the same venn diagram bubble as chasing industry trends instead of setting them. While niether of those two things are inherently evil in the industry, they are a problem when that is all gamers have to play. Variety is the spice of life and 30 failing live services would make anyone turn their nose up at the selection. Then blowing those budgets on ideologies instead of just crafting believable worlds, is art trying to force life to imitate it, instead of the other way around. That's a sure fire way to set your wallet on fire (literally) instead of your points of sale (figuratively) with customers demanding your product. This idea of AA vs AAA is ridiculous, it has nothing to do with either category. It boils down to those with extra blowing corporate money on bullshit schemes instead of doing as they are meant to function. Not enough money to build engine tech. Ubisoft has had 3 long running engines at its disposal that it could have easily challenged Unreal Engine by distributing to other vendors, but they don't have enough confidence in their games to release the tech and license it. A competing model would have been nice. Same applies to Fox Engine, Decima, Crystal Tools, Luminous Engine, RE Engine, and countless others. That could have helped pay for development as well as lead to development standards improving significantly. Better tools, better games. Competitive engine tool suites, competitive improvements in that space. Meanwhile we have morons like Yves Guilmote talking about the AAAA game and driving his publishing company and development studios into the ground while trying to influence culture instead of letting culture influence his product. Xbox is toast so long as they don't come to grips with these problems. Switching to UE5 from slipstream(?) probably one of the dumber things they've done. Glad Activision didn't pull the same **** with the CoD engine and finally unified their tech. say what you will about BLOPS7, the game has become infinitely more stable than entries in the franchise from 5 years ago and has started to allow them to really start dialing up features and bring back old ones that weren't easily ported between two separate engines. What about Id Tech? They have this bad *** engine used for doom, what is even happening there. Miss use of resources.

• 
  EvrythingWillBeOk (@EvrythingO) reported 1 hour ago

  @UndineImpera @Pirat_Nation Actually it did, Ubisoft problems lies elsewhere they had 20k employees even more at the peak and stupid centralized system for making games woke dei Paris headquarters, good thing they fired them, I have high hopes for their future games