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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 69% Sign in (69%)
  • 15% Online Play (15%)
  • 10% Glitches (10%)
  • 3% Game Crash (3%)
  • 2% Matchmaking (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Bey Game Crash 2 days ago
Paris Sign in 2 days ago
Châlons-en-Champagne Sign in 2 days ago
São Paulo Sign in 3 days ago
Carpentras Online Play 4 days ago
Bègles Online Play 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • John3tyue
    John Retard (@John3tyue) reported

    @TheRealZephryss Edward’s face needs some work. Ubisoft games the last 10 years have the issues where their mouth movements don’t match their face lol

  • GameOverThirty
    RallyCarDelta Gaming (@GameOverThirty) reported

    Scott Galloway would often talk (on his podcast) about the advantages of the US "hire fast fire fast" process. While it obviously has downsides, and I'm not saying it's morally right, it does help a company avoid long term cost issues. Over the previous 10-15 years, Ubisoft's comparables / competitors were much more aggressive about hiring, AND layoffs. While it is true that EA and Take-Two are both bigger (in terms of labor) than they were during Covid, both companies have managed to keep employment count under Ubisoft's equivalent metric. However, EA has sharply risen in count over the years, thanks to acquisitions and what appears to be hiring for Battlefield (and other projects). They are approaching 15,000. I expect that number to fall when they are acquired by the consortium of partners. T2 on the other hand is around 13,000 but recently started cutting back.

  • ChrisArtToon
    Chris_Art_Toon||✨💙 (@ChrisArtToon) reported

    Guys, don't buy anything from Ubisoft because not only do you have to pay for a ridiculously expensive game, but you also have to spend hours and hours filling out a stupid agreement to get a Ubisoft account, only for them to close it in your face and prevent you from playing the game you bought. If anyone from Ubisoft reads this post, I'm outraged by this, and all I wanted was to play Rayman...And the Wii I had as a kid didn't give me any problems.

  • fidodidotriplex
    Alex (@fidodidotriplex) reported

    @statsdotcc Well, I’m 10 yr player and I’m not playing ranked until they “FIX” her……technically, the season has not started yet for me and millions of players…..**** YOU @Ubisoft for releasing a one sided game and call it “balanced” Fix your crap and I’ll start the season…

  • sgemma582
    KamaroRN (@sgemma582) reported

    @UbisoftSupport So the player continues to miss content & ability to obtain anything from prior, current or new events until Ubisoft Support fixes the issue. Additionally, my agent was fixed the last time within 2 days & then removed again 2-3 days later. So what compensation will I get. NONE.

  • cybercaturday
    hear me out (@cybercaturday) reported

    could this be the longest running live service ubisoft game of all time? how is it still up??

  • togglzz
    tog (@togglzz) reported

    when will people realize that cheating has been a problem for so long that ubisoft either doesn’t care or they are actually unable to fix it.

  • 5AM33T
    Sameet (@5AM33T) reported

    @UbisoftSupport hi i am not able to login to my ubisoft account its saying that I am blocked due to repeated failed attempts even though it was my first time of the day logging in. Please help

  • Ro0STA
    RoOSTA (@Ro0STA) reported

    @Ubisoft 4. PS1/2 style graphics; either after playing the game with agents from other servers (poor connection to server), the graphics significa fly deteriorate. It gets ALSO bad, that the only way to fix is not to log out, but completely restart the game.

  • aPerspektive
    Perspektive (@aPerspektive) reported

    @Ubisoft Please fix the rapid amount of server disconnects this is getting ridiculous @Rainbow6Game

  • AbbhirajxNag
    Abbhiraj Nag (@AbbhirajxNag) reported

    No wonder why Ubisoft now does their events in-house, cause why is it only Black Flag RESYNCED to get into a problem like this?💀

  • faeatthemezz
    Fae (@faeatthemezz) reported

    I remember wondering wtf they were doing when they just kept adding stuff to the subscription and raising the price. Not only did they go hard on the unsustainable model of trying to push everyone to use xCloud because they wanted it to act as a demo service, I don't think anyone was asking for them to add EA Play...and all characters unlocked for Riot games...and Ubisoft titles...and so on and so forth if it meant raising the price.

  • cjpoppinov
    CJ Poppinov (@cjpoppinov) reported

    @panik1881 @G_a_l_v_a @oliver_drk every game publisher is worried about competing with TikTok, movie/show streaming, podcasts, a lack of overall household income and GTA 6 you are 100% correct, this is not just Microsoft's issue but everyone from EA, Ubisoft, Sony, Embracer, Nintendo etc

  • GamePolitik99
    GamePolitik (@GamePolitik99) reported

    @AmericanTimdog Why would they pull game pass while Rockstar, Ubisoft Sony keeps on trucking with their services? Someone is always going to lead game streaming service. The technology isnt leaving.

  • LazySinker
    LazyThinker | Nemesis ✦ Apechain🦴🦍| | ETHGas ⛽ (@LazySinker) reported

    @Gh0stsNFT Big deal? This is so elementary Projects nowadays doing more than this Hey @Ubisoft is @XFunkeda one of your people? Nothing but trouble in web3. ****

  • foushe_
    foushe.bsky.social 🍉 🏳️‍⚧️ (@foushe_) reported

    Honestly if you want like a good reason on why this remake is more than just the same game with a new art style I think this sums it up Like yeah ubisoft is remaking legends, but they're addressing some of the issues in the original and trying to make it the sweetest deal ever

  • Bouza_Vic
    Bouza_Vic (@Bouza_Vic) reported

    @pedrott_viana @Ubisoft_UK That's the issue here: all the evidence from Ubisoft points to the same key-discs we've seen with Avatar, AC Shadows, Star Wars Outlaws and Black Flag Resynced. The only one saying otherwise is this person that shared this, so we have no idea if it's true or not.

  • CommissionerFP
    FP (@CommissionerFP) reported

    @KtheBarbar46169 @invertedspear22 They are both very Ubisoft coded, and modern Sony games in general aren't much different. I have the platinum on all these games and they are all participation trophy/fetch quest grinding. One-and-done type games that won't be visited. They fail at live-service AND single player.

  • Kheldarn
    Kheldarn 🇺🇸 (@Kheldarn) reported

    @CobaltAzurean @gameinformer The best way to fix this is to completely shut down Ubisoft.

  • USPatriotNavy
    K (@USPatriotNavy) reported

    @UbisoftSupport More issues logging in to Ubisoft. What is going on with you people?

  • LSXGOD812
    Shadow Stone (@LSXGOD812) reported

    Live service games are the biggest scam in gaming history. Companies like Ubisoft and EA killed single player experiences so they could milk you with battle passes and $70+ seasons forever. Games like The Division or Anthem showed us the future: empty promises, server shutdowns, and dead player bases. Bring back complete games on release no always online bs man.

  • MR3Dev
    MR3D-Dev (@MR3Dev) reported

    Everything about Assassins Creed Black Flag Resynced looks great. Still hoping is not broken on launch day. All Ubisoft has to do is look at what Capcom is doing and repeat with the mainline AC games

  • hhaaddiidd
    sapnu puas (@hhaaddiidd) reported

    @UbisoftSupport why am I not able to login to ubisoft connect with my creds? it says there's an error but didn't mention what causes the error When I try to login thru the web, it says my account is blocked due to multiple failes attempts, like wtf and it has been 2 days

  • The_ddynamite
    Ddynamite (@The_ddynamite) reported

    @ThaBeefDev @Beat_Rev @Pirat_Nation Screwing over ubisoft is a public service

  • Ro0STA
    RoOSTA (@Ro0STA) reported

    @Ubisoft Players cannot reconnect to the countdown if it's still active despite inept and unreliable servers kicking them out for picking up loot. This has been in the game for YEARS. why has literally no dev addressed this at @UbiMassive !? Hold on all the new content, fix existing bugs!

  • tf2godz
    Richard Ciavardone (@tf2godz) reported

    I think I figure out the main problem with past E3s. Just don't invite EA or ubisoft, and everything will be fine

  • LolNo1375409
    Rock Holmes, soldier in the war on racism (racist) (@LolNo1375409) reported

    @luvsicpart3 The writing is cringe the pacing is broken the new minigames suck, final fantasy doesn't need musical numbers, and ubisoft is not a good company to emulate for open world design, don't like it? suck a **** tourist.

  • XiinaR6
    X (@XiinaR6) reported

    Ranked this season is so pointless, played 13 matches and at-least 10 of them have been against cheaters, ranked 3.0 is good in principle because it is difficult to rank up, but it is not good when Ubisoft have an anti cheat as useful as a wet paper towel and almost every game is vs a cheater. @Ubisoft fix up twin.

  • TTBN_GAMING
    TTBNGaming (@TTBN_GAMING) reported

    Anytime I see reports like this, I wonder what happened to all the "sources" those grifters had at Ubisoft that were available when AC Shadows was in the zeitgeist. Weird how they've never broken any news after all that

  • Plosionz
    Plosion (@Plosionz) reported

    @DestinLegarie *an American industry problem. You cannot pay people that much for a product sold at the same price all over the world, where wages are less than one third. Yes that Includes Ubisoft. Eu company ran like an US one.