Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and game crash.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 18: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ÅLÏƏÑ QUƏƏÑ
(@AlienQueenBby) reported
@Ubisoft You guys have the WORST customer service EVER. I have Rainbow 6 and I use to have almost all the operators except the most recent ones and you took them all away. Your rep basically told me oh well. UBISOFT JUST LOST A CUSTOMER. Of course you dont care tho.
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Dungeons and Diving
(@DungeonsNDiving) reported
@Jack09450025 @Ubisoft @UbisoftSupport first post I ever made with a reply in 11 seconds. referring me to someone on instagram.... that does account recovery. I'll deal with Ubisoft, not 3rd party folks who are trying to make money off of me for a service I can do myself. #BotsNotWelcome.
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Sir Lemoyne
(@LemonXE1) reported
@Ubisoft This is cool and all but do you mind fixing the broken levels in AC Valhalla tho?
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Filip Poznic
(@FilipPoznic) reported
@Ubisoft @assassinscreed 3 months and some days have passed since I've last played Valhalla , and I'm still not able to finish the game because of the "Ealdorman" mission glitch. What is seriously wrong with you ?
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Dee
(@DaisyDaniee) reported
@Chain_Affinity @assassinscreed Still find it funny that this games broken as hell with all the microtransactions and season pass crap yet cyber punk its what gets shitted on cd project red a company as consumer friendly as them gets blasted but hounds like ubisoft barely.get attacked for their bullshit
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.L.
(@deeplysore) reported
@ProEpicGamer7 @KudosOnYT Bro they have it in their name, bios, banners bro and they don’t even get banned and ppl thought Ubisoft were solving the issue 💀
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Victor Montalvo
(@montalvosaez) reported
@Ubisoft hi, the UNO game crashes on Xbox series X, can u fix it please?
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rockaberryx
(@rockaberryx) reported
@UbisoftSupport I tried to uninstall and reinstall the ubisoft connect iOS app and the remember me sign in function still isn’t working and logs me out every half hour
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Filip Poznic
(@FilipPoznic) reported
@Ubisoft @assassinscreed 3 months and some days, and I'm still not able to finish Valhalla because of the "Ealdorman" mission glitch. What is seriously wrong with you ?
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Whats HyDka
(@HyDkaR6) reported
@LusciousR6S I strongly believe that if Ubisoft gave ash a minigun, that all of sieges problems would disappear
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Angel Taylor
(@AngelusSaint4) reported
@NVIDIAGFN So i see you running ads right but i can't play any Uplay games. You don't even have the class to make a statement about your services that is broken 🤔
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Fizhy (Ethan)
(@EJWoodgates) reported
@ChrisoD74455288 Ubisoft's typical response to criticism is to often undo everything, not just the problem, fix the problem and neglect things they've otherwise already done that people liked and create another problem that way. It's always one extreme or the other & never balanced.
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My name is zee
(@Just_Yzn) reported
@malekawt I just had a bad service between epic games and ubisoft i can get them to work together to play the division 2 and I tried contacting both of them via email and its been 3 hours since i send the email no respond
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Angel Taylor
(@AngelusSaint4) reported
@NVIDIAGFN I still can't play any Uplay games. You don't even have the class to make a statement about your services that is broken 🤔 BTW I have the expensive founders Edition.
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Earth-2.net (Michael Sims)
(@earth_2) reported
Does anybody know what's going on with the Prince of Persia: The Sands of Time remake? As of last night, the PlayStation store had it listed for March 18, but now it's an error page. Even the Ubisoft site only has "coming soon" or December 31 as a drop date.
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Seriy
(@ovoseriy) reported
@ThatLinGon_TW thank you brother. bought this game in steam and using uplay too. i tried it right now but teleport not working at all ;[ i mean when i press 6 7 8 nothing happens. no sound, no reaction, cant teleport to waypoint. first 5 works good. but for TP no reaction ;[
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Seriy
(@ovoseriy) reported
@ThatLinGon_TW thank you brother. bought this game in steam and using uplay too. i tried it right now but teleport not working at all ;[ i mean when i press 6 7 8 nothing happens. no sound teleport to waypoint. first 6 works good. but for TP no reaction ;[
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2B’s Whistling ********
(@2BsWhistlingBu1) reported
@Bender5e @DamnCatOnMyDesk @jasonschreier “The line” is a fuzzy sense of right and wrong that cannot be easily drawn in an objective way. I don’t like Rowling’s involvement so i don’t want to get it. I don’t like abuse problems of Ubisoft or the practices of ActiBlizz so I don’t buy from them. It’s not hard
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T̶̙̖͘r̶̭͍̳̯͍̙̫̼̖̾̌̔̊͝͝͝͝ḛ̸̛͎̟̌̅͛͌̓̊̔͑͐̈́ͅv̸̈́̅͛̀͌̓̈
(@eboysk8ss) reported
Ubisoft connect is garbage, can't even invite my homies into a game properly, fix your ******* **** @Ubisoft
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asʜ
(@AshKaneSkittles) reported
@Bruno_R6s Ubisoft cant even fix basics, youre asking for too much bro.
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amanda, certified cole stan™️
(@_primarina) reported
@justtaythingz It’s like: do you realize she’s hot lmao honestly Kassandra is great the only real reason there was an issue is because Ubisoft got scared to make her the only protagonist 😒
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Fizhy (Ethan)
(@EJWoodgates) reported
I feel a lot of Ubisoft games often lack depth, dynamics & the expectation of player patience for the sake of being as convenient as possible, when the truth is this is a non-problem.
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Stephanie Snowden
(@YouGotSnowd) reported
After verbally harassing Ubisoft on twitter for months, they finally patched my broken *** AC Valhalla and I’m finally going to hate finish the game tonight.
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dizzliii
(@dizzliii) reported
@R6AnalystApp @zMin95 How is bug fixing easy or not difficult? I sometimes blame ubisoft for bugs as well, but those are bugs that are in the game for 4 years. I started programming in school and it is already difficult to fix bugs for a damn calculator lmao
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
Romford, England
@Ubisoft_UK needs to fix up! Not only does their “UNO” game continuously crash! You can’t even contact them to report it. It’s just as well I paid for this game whilst it was 60% off! Ubisoft, I highly suggest your team fix the game though... Not cool...
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Volstorm
(@volstorm00) reported
@DesertVol Hopefully Ubisoft will fix that.
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EJC III
(@SoKwik) reported
@mercenary_1994 @HollieB Your problem may be with Ubisoft mate
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Angel Taylor
(@AngelusSaint4) reported
@NVIDIAGFN So i see you running ads right but i can't play any Uplay games. You don't even have the class to make a statement about your services that is broken 🤔 BTW I have the expensive founders Edition.
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Anxiety
(@GammersFazeYT) reported
So after chatting with a support, they've told me I need to port forward to use the ubisoft connect. When a costuomer needs to go out of their way to do this, is it then something wrong with the customer or the service...?
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Louise Wight
(@LouiseWight8) reported
@Ubisoft I just bought just dance unlimited but it still says I have to subscribe to just dance unlimited can you fix this problem for me please.