Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Lakewood	Online Play	12 hours ago
Paris	Sign in	3 days ago
Missouri City	Sign in	3 days ago
Charleroi	Online Play	7 days ago
Lille	Sign in	8 days ago
Paris	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WeAwokenTheHive (@WeAwokenTheHive) reported 4 minutes ago

  Going to miss Summer Games Fest live with views like this 🇬🇷. Anyway, a few predictions: Safe bets: 1) A Jurassic Park game 2) New Modern Warfare IV trailer 3) A new Assassin’s Creed Black Flag Resyncrd trailer 4) Geoff giving Kojima a verbal handjob Confident bets: 1) Reveal of a new RE Remake 2) Something on the Witcher 3 expansion or Witcher 4 3) Resident Evil movie new clip 4) A new 3D Sonic (the only thing I need from this summer of showcases) 5) New Far Cry, Ghost Recon or other Ubisoft IP reveal Good chance bets: 1) Fortnite bla bla bla 2) A new fighting game from a big franchise 3) More Control Resonant, Geoff loves Remedy 4) Something new and outlandish from Devolver Unlikely but possible bets: 1) Ocarina of Time remake, though highly expect it’ll be at the inevitable Nintendo Direct 2) A new Metal Gear remake 3) Golden Axe reboot (again) 4) New Fromsoft game that’s not Duskbloods 5) New Don’t Nod game. Please, Lord Highly unlikely bets: 1) New Kojima game 2) Intergalactic gameplay 3) Crash 5 What are yours?

• 
  K.C. Richards (@thelinedrive) reported 7 minutes ago

  @AaronIsaacs69 They are both love letters to chat cinema, but Reflection got sent the live service mines by Ubisoft after they basically crafted their magnum opus with Driver San Francisco

• 
  💫 (@X1seh) reported 8 minutes ago

  Worst Maps ive ever played 1 Calypso Casino 2 Calypso Casino 3 Calypso Casino 4 Calypso Casino 5 Calypso Casino Game is in the worst state it’s have ever been Doka is broken *** hell new map is the worst map I’ve ever played in 11 years Great game @Ubisoft 👍👍

• 
  Ave 🧟‍♀️ (@cosmonautscarf) reported 8 minutes ago

  @WanderingManga @TheJoshMan07 seems the overarching issue is ubisoft being a terrible, money hungry company which is always raring to jump on the worst gaming trends 😔

• 
  Chris Zero (@cristishady) reported 11 minutes ago

  @TheIroncane You know very well this isn't true and trying the same old gaming journo trope of gaslighting your way out of the discourse is not going to make the problem go away. PS used to design well balanced, realistically pretty women and to give them amazing stories. The design bit stopped post uncharted 4 as for the stories, they slowly went downhill. They ain't ubisoft kind of bad but they ain't as good as they used to be during the late ps4 era. People are right to have concerns regarding this game and sony has only one shot to prove them wrong, if the game delivers in terms of gameplay and story. After God of War sparta, the franchise fans are entitled to their concerns and criticism.

• 
  Akashiya Yuki Gaming (@Akashiya_Gaming) reported 11 minutes ago

  @TimSweeneyEpic Fix your damn tore and make it better! After that, we'll talk! Right now, let's be honest, Epic is the worst storefront and worst launcher out there!! And oh damn Ubisoft Store and the EA one are atrocious as well! You have the money, fix it and we'll talk later!

• 
  King Gizzard Otaku (@Jack_Luminous) reported 16 minutes ago

  @DudeGlorious12 Ubisoft not making the game I would like to buy is entirely their problem not mine. I have many other games I would like to play.

• 
  Bt-7274 (@Dimah_bA) reported 17 minutes ago

  @barines_beard09 @Ubisoft You will like live service slop

• 
  KryptixXL (@KryptixXL) reported 17 minutes ago

  Hey @Ubisoft @UbisoftSupport how do you put out an update for siege where the hit reg is completely broken? Im literally hitting opponents and even though the shots are connecting, its not registering. This is a necessary component to fix

• 
  RayFun (@Rayfun_25028) reported 21 minutes ago

  @lisandroSeveri2 @BrosSwishy @Ubisoft Yeah but I feel this is a page error, I hope I’m wrong honestly.

• 
  Brandon Marr (@Bdog069) reported 23 minutes ago

  @1GamewithDave1 The only time I had a problem with it was Ubisoft assassins creed where both Odyssey and Valhalla made the females the canon characters and at that point I was like then what ******** was the point of me choosing males for those games

• 
  Ty 🐻🧦 (@lutherdaburden) reported 23 minutes ago

  Just got kicked from a ranked game and can’t reconnect. Gonna lose RP and get an abandon sanction. ELEVEN YEARS FIX YOUR GAME @Ubisoft

• 
  no arms and no legs (@noarmsandnolegs) reported 24 minutes ago

  To everyone saying 'wE wAnT NeW gAMes DiReCtLy, nOt a rEmAkE': Remember Star Fox Zero? Brand new game, flopped, franchise dead for 10 years. Remember Sly Cooper 4? Brand new game, underperformed, franchise buried for 13 years. In today’s industry, executives won't risk $50M+ on a dead mascot without checking if the audience is still there. Buying Legends Retold is literally voting to tell Ubisoft: 'Yes, we want Rayman 4.' It's that simple. Concerning Star Fox, they are doing a remake to test it. Sly Cooper just got a teasing in Astro Bot recently, and seeing the fanbase going nuts after it, they might be considering something. Now, concerning Spyro, that I love too btw: Activision released both Crash and Spyro remakes to test the waters. Crash exploded (20M+ copies), Spyro did okay but didn’t match those insane numbers. Guess who got a big-budget sequel? Crash 4. Aaand who got sent to support Call of Duty franchise? Toys for Bob. At least Spyro appeared in CTR Nitro Fueled. I heard recently that Spyro will have a sequel. Could be anything, but they know the popularity of it. Patience is key guys.

• 
  ServanteS (@SegilBeQur) reported 24 minutes ago

  @Rainbow6Mobile What a crappy development team! They can't fix the game! This is going to fail like many other Ubisoft games! Full of aimbot hackers plus your team is 80% bots

• 
  Max (@maxsanr6) reported 25 minutes ago

  i cant login to my ubisoft account @UbisoftSupport

• 
  wesmellblood2 (@LedingtonIi) reported 25 minutes ago

  @Ubisoft FIX YOUR DAMN GAME AND BAN THE ******* CHEATS THAT ARE IN YOUR ******* GAME INSTEAD OF RELYING ON YOUR R6SHEADGUARD BS AND DO WHAT VALRIENT WITH VANGUARD OR MAYBE USE AND ANIT-CHEAT SOFTWARE THAT ACTUAL WORKS LIKE VANGUARD OR MAYBE SEE IF YOU CAN USE VANGUARD

• 
  no arms and no legs (@noarmsandnolegs) reported 27 minutes ago

  @Elvick @JeremyJemery Yeah but there’s a thing: Activision isn’t Ubisoft, and theses companies MAYBE haven’t the same numbers goals. Crash sold over 20 million, they logically chose Crash instead of Spyro for the sequel.

• 
  SUCHAR SHARMA (@SucharSharma) reported 34 minutes ago

  @gerulis20 The companies try to use it like that in case of ubisoft. It is a voluntary service. They can choose not to sell on steam at all. But using steam and breaking its tos, charging it's users a premium to be on steam is anti competitive & then act like steam is the bad guy is wrong

• 
  she mac my wood until i fleet (@com_radical) reported 37 minutes ago

  @gwentandbolters @ForgetThatIdea @Master_Asmodai “i wonder why companies like ubisoft are broke now” ubisoft isn’t broke. they are losing money. they are losing money because they make bad games that don’t sell high enough to justify their budgets. the problem is you think the games are bad because they’re woke. you think that-

• 
  Typical on Pc (@LedgardMatthew) reported 37 minutes ago

  @Ubisoft actually go **** yourself , how the actual **** does i get a 10 minute ban from ranked when i canceled match making and the game started saying match making error and wouldnt let me in the game for 5 whole minutes you guys need to get your **** together .

• 
  Frankiestein of shedtwt⚧️ 💛🤍💜🖤 (@HyunOfShedTwt) reported 39 minutes ago

  @Blakehascake007 @RaymanGame @Ubisoft If you would look at what he got in trouble for you'd see I mentioned that already. Are you willing to pay the $15 extra a real card costs

• 
  MidexHealed (@Midexhealed) reported 42 minutes ago

  @Funcom Never seen a company ruins a live service game this bad, not even Ubisoft could pull this off. Never buying anything from you guys. Such a good IP completly trashed by incompetence.

• 
  kieran badboy adams 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@KieranBadboy) reported 42 minutes ago

  @Ubisoft_UK Can’t create an account or login to Ubisoft is it down or something at @Ubisoft @Ubisoft_UK

• 
  R. Jenet (@posh_anka) reported 43 minutes ago

  @TimSweeneyEpic You want to beat Steam? Offer a better service. 👍 It's not Valve's fault that the Epic Store, Origin, Uplay, etc. are awful. That's exclusively your fault. Stop drooling with hatred and simply provide a better service. If you can't, it's your fault. Cry baby.

• 
  Mightykeef (@MightyKeef) reported 45 minutes ago

  @GriftGod_ How many people do you honestly think has Ubisoft +? Lol. I’m betting maybe a million people? 2 million? As much flack as Ubisoft gets, I highly doubt many people use their subscription service. But also, the last line tells you the day 1 sales were the second most since Valhalla

• 
  Thorn (@ShoushiR6) reported 46 minutes ago

  @Poxonlox I understand what they were going for though. The “problem” Ubisoft had with 1.0 is top players were hitting champ super fast. So 2.0 added a longer progression. 3.0 feels like 1.0 but ranking up to champ isn’t as fast

• 
  dymeon (@dymeon1) reported 48 minutes ago

  @strajk_ @yngmisu I don't understand why this is an issue. Ubisoft can sell their games at their place for cheaper, so naturally more people would be inclined to buy them there. There's no reason to hold said game on Steam, yet for them it's like shot in a finger bc they won't get commission fee

• 
  Bouza_Vic (@Bouza_Vic) reported 48 minutes ago

  @pedrott_viana @Ubisoft_UK That's the issue here: all the evidence from Ubisoft points to the same key-discs we've seen with Avatar, AC Shadows, Star Wars Outlaws and Black Flag Resynced. The only one saying otherwise is this person that shared this, so we have no idea if it's true or not.

• 
  Arin Evergale #Tenoí (@ArinEvergale) reported 48 minutes ago

  @OppositeMario @Marsormr_ Steam doesn't even do this, Valves issue with Ubisoft was them selling packages that weren't available on steam, not just the price Look ad Cyberpunk the game is considerably cheaper on gog than steam and valve hasn't removed that

• 
  Ryan (@GamblinMan910) reported 60 minutes ago

  @Ubisoft fix your piece of **** game. So many bugs and glitches and I play ******* **** *** Casino 75% of the time. That’s no exaggeration, fix it *******.