1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 62% Sign in (62%)
  • 19% Online Play (19%)
  • 9% Glitches (9%)
  • 8% Game Crash (8%)
  • 3% Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Tignieu-Jameyzieu Glitches 19 hours ago
Bhopal Online Play 19 hours ago
London Sign in 1 day ago
Paris Sign in 2 days ago
Oelde Sign in 6 days ago
Buxton Game Crash 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KotoneJiyeon
    Miyeontastic (@KotoneJiyeon) reported

    @SynthPotato it was a buggy fuckfest on day 1, only after a week of patches it became a decent game I thought gamers hated the whole "fix the game post-launch" philosophy from ubisoft and other studios but suddenly we don't care when it's something to fit our agenda

  • TAVOASAP
    Tavo (@TAVOASAP) reported

    @UbisoftSupport Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate

  • cosmael
    Cosmael / Raphael (@cosmael) reported

    @pellegrato09 @Grummz most people criticising it haven't and admit it That game was not a masterpiece but it was shot down only because people hated Ubisoft. Which is ... exactly what they criticise the game journalists of doing ... the problem is that if you try to be the good guy, don't act like the bad one ....

  • D_is_For_Dragon
    Dragon (aka natsuki’s wife and biggest fan) (@D_is_For_Dragon) reported

    @WickedWizard15 @iBeNerdy64 Only issue with steam is that some games have to launch with another app like Ubisoft and at that point what’s the point of having it on steam but that’s more the game devs fault

  • Charbo_YT
    In_Development🛸☄️🪐 (@Charbo_YT) reported

    @Ubisoft @UbisoftSupport Goobisoft. Please for the love of all things holy fix your Godforsaken servers on siege. Putting a casual player in games with plats, diamond, emeralds and champs, back to back to back, constantly going offline with a stable internet connection. Etc.

  • Coadylicious_
    Cody (@Coadylicious_) reported

    @JezCorden yes 100% remove cod,fornite and Ubisoft classics. cod is something i always bought until it came to game pass. its something ill buy if it leaves. remove those and get gamepass down to what it use to cost AND be honest with us on why its not working.

  • JakuesTV
    Jakues (@JakuesTV) reported

    @Rainbow6Game @UbisoftSupport @Ubisoft SIEGE CUP IS ****** FIX IT!!

  • dylangershots
    Dylan (@dylangershots) reported

    @UbisoftSupport @UbisoftSupport Update on case #25786774: after weeks of waiting, I got a response that repeats steps I already confirmed I completed. The problem is Steam version online access being locked behind Ubisoft Connect, not my issue. Please actually review my case and escalate it.

  • TW0HEADEDBEAST
    Necksplitter, Dark Knight (@TW0HEADEDBEAST) reported

    Ubisoft are being misblamed a bit here the actual port devs are SourceNext, who also made the RE2/3 "SourceNext" versions which were, ironically enough, the easiest to run on modern systems they also did the infamously broken DMC3 port Capcom don't even sell anymore

  • MulletManDann
    Daniel Matias (@MulletManDann) reported

    @Rainbow6Game @Ubisoft YOU GUYS NEED TO FIX YOUR ******* GAME I GET DDOS 3-0 GAME TOP FRAGGING TRY TO CONNECT BUT I CANT I LOOSE RP AND GET BANNED LIKE WTF IS YOUR GAME

  • Coadylicious_
    Cody (@Coadylicious_) reported

    @AnchormanV2 Take out call of duty, fortnite crew, ubisoft classics and cloud and drop it to 20-22$. You cant gut the service to much without it losing its appeal.

  • MajHavoc70
    Maj Havoc (@MajHavoc70) reported

    @Ubisoft How about we get the service working huh??

  • Bys_64
    By's (@Bys_64) reported

    @skylermzx I just login in the browser, claim the free games, then play the pirated version since the launcher can't even resume the download after you close it, even EA and Ubisoft launchers got this right, and you have to switch to offline mode to play offline.

  • Xylus19
    Xylus (@Xylus19) reported

    @HatedDesign @HighNGamingNews @DestinLegarie I doubt cod is breaking gp. The issue is less players in cod because they've been bad. Not more people playing without buying.. Not that anyone plays for "free" everyone pays. The bundled subscriptions are the problem. Riot, fortnite, ea, ubisoft.. They cost the money.

  • Atomniii
    Atomni (@Atomniii) reported

    @UbisoftSupport @Ubisoft Hello Ubisoft! My account has been banned for about a year now for a TOS breach when i had sent you guys a letter asking why i was banned since you wouldn’t reply on your website you told me that i got banned for cancel glitch pt.1

  • Batknight47
    🇮🇳IAMTHEKNIGHT (@Batknight47) reported

    @wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.

  • mrbloodyawful
    MrBloodyAwful (@mrbloodyawful) reported

    Bloody hell UBISOFT fix your sodding game

  • ikkisooo
    M. (@ikkisooo) reported

    @UbisoftSupport @assassinscreed Dolphin error in all of my ubisoft games? Is there a fix deployed??? It has been 2 days now?? @UbisoftSupport

  • stalker_hunter1
    Stalker Hunter 🇵🇾 (@stalker_hunter1) reported

    @bootingdems @widdz remember when it was left to die (dz was broken and dz vendor was taken down)?... THERE WERE RUMORS that division 3 was supposed to happen in 2022, they wanted to make the fifa of ubisoft (like AC), one game every 2 years, but it backfired so they deviate resources to other games

  • tedjiauw
    te (@tedjiauw) reported

    @assassinscreed yo @Ubisoft give me my account back ive been trying to play creed n siege for 9 months and yall wont let me recover my ****. slow responding and bad service pls do better

  • deuse76
    bruhlord (@deuse76) reported

    @Nezzzooo This game when it came out - was a buggy mess - infamous Ubisoft graphical downgrades - 0 personality protagonist - broken online mechanics - overhyped to oblivion - extremely bad narrative and lackluster 0 tension finale There's a reason this game isn talked about these days.

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @nerdx_inked @Atraindemain @hard8_times Imagine now those who had budget cheap PCs with 3600. Would you mock them for inferior hardware and performance just like you mock console players? Steam is not the only launcher and links to others depending on game. EA App, Ubisoft Connect, Rockstar - broken pile of code

  • KaosSingularity
    ChaosSingularity (@KaosSingularity) reported

    @Herpderp123123 @xShephardx You guys are so disingenuous. This game suffer from the exact same issues as all Ubisoft open world games. If this was a Ubisoft title you’d be calling it slop. You lying hypocrites.

  • Biscuit_Base
    Matcha_Biscuits 🎮 (@Biscuit_Base) reported

    @The_CrapGamer Literally doesn't say it's closing down. They're focusing more on getting games under Luna rather than trying to get people to sub to ubisoft + through the service.

  • iHChristmasTake
    iHaveChristmasTake (@iHChristmasTake) reported

    @Rainbow6Game @Ubisoft bro fix your skill based matchmaking ts is so bad

  • crnbread
    Ramon Powell (@crnbread) reported

    @UbisoftSupport I am unable to login to my Ubisoft account. Sent over 5 tickets to Support, issue is still unresolved. Unable to play anything division since Monday.. this is very frustrating, new season active, and I can't fully participate.

  • kuba_oof
    jakub piti (@kuba_oof) reported

    @J7ck_R6 @yungplxgue nope, its just ubisoft being dogshit - have the same issue, did a clean install, tried driver tricks, i got a 50% improvement so now im around ~300, but I cant get to same numbers I had before the snake update (600+), which completely destroyed my perf

  • Chris_Somewhere
    Chris (@Chris_Somewhere) reported

    @AI_EmeraldApple The ugly female was only part of the problem. The game itself was poorly maded. There were bugs, poor level design, poor story writing, and the gameplay itself is not very good. Ubisoft has lost its way. Star Wars Outlaws never should have shipped in the state that it did.

  • ZachCanis
    Skullking266 (@ZachCanis) reported

    @SpIinterCaI They are completely different examples And Ubisoft has games that are the same but some are indeed different Your problem is you are speaking too generic across too many games that your statement has no meaning Unfollowed

  • Ghostwriter260
    ghost (@Ghostwriter260) reported from Ibbenbüren, North Rhine-Westphalia

    @Ryangofett_2490 @deathstarweapon But that's not the ubisoft developer problem either, which looks completely different with them