Ubisoft Connect

Is Ubisoft Connect down?

No problems detected

If you are having issues, please submit a report below.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/14/2026 19:00

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Bshea45 irishamerican45 (@Bshea45) reported

    @Ubisoft you suck! @assassinscreed Valhalla should have a fox for the saving and losing data problem by now.

  • floofymareep fray 🌸 yae miko's tail fluffer (@floofymareep) reported

    If ubisoft really want to make a live service f2p game it shouldn't be Assassin's Creed, it should be Rocksmith.

  • Xth3fallenX Xth3fallenX (@Xth3fallenX) reported

    @UbisoftSupport Hey sorry about that. Idk if my card was seeing Ubisoft as a fraudulent company or what. I finally got my payment through. Thank you for replying though. I appreciate speedy service. Much love!!

  • YoutubeMonosope Monosope (@YoutubeMonosope) reported

    @Pogirs @KinggBradd @Ubisoft visual glitch

  • TheAdmiester TheAdmiester (@TheAdmiester) reported

    @parzival19D It's mad that you can actually go to The Divison, an Ubisoft live service game, and have to grind *less* than GT

  • Krynis Davey (@Krynis) reported

    I actually LIKE uplay+ but I'm just not playing any ubisoft games so when I saw thatt my overdrafted account was causing issues I thought I'd cancel till I needed it again. ugh.

  • BirgerBosbach back to regular heiẞen 💜 (@BirgerBosbach) reported

    @ZullieTheWitch weirdly enough this is one of the few issues Ubisoft's open world games don't suffer from

  • XBLvrrk vrrk (@XBLvrrk) reported

    @Ubisoft been elo glitch twice, and get ****** team mates every ******* game get some skill based match making in this ****** game and sort ****** headshots out shoot someone in head don’t count shoot beside there head does count

  • Nesqu11k Sergio Gomez🇪🇸 (@Nesqu11k) reported

    Hello @Ubisoft r6 is **** rn, can you fix the anticheat,thanks

  • LuxionicaR6 Lux (@LuxionicaR6) reported

    i'm so fed up with audio not working and then cutting out completely for like 15 seconds before the game crashes. how incompetent do you have to be to let issues like that go through when you literally have a test server to find most of them. ubisoft is so annoying.

  • SkNightingale1 Sk Nightingale (@SkNightingale1) reported

    @Ubisoft PLS FIX AC UNITY SERVERS I HAVE BEEN WAITING FROM JANUARY 10TH

  • BrandonCruicks2 Brandon ((ͲᎠل) (ͲհҽᎠąɾҟلąçҟąӀ)ɀƐའ⊘)) Cruickshank (@BrandonCruicks2) reported

    @Ubisoft Are you aware of constant freezing issue with The Division 2 on the latest version upgrade of Windows 11 Pro? No clue if you can look into the issue that's with DX12 on and the RTX 3060 GPU and a Ryzen 2700 CPU. All latest drivers for the GPU and CPU.

  • djperry778 Dj perry77 (@djperry778) reported

    @ShiinaBR My fortnite crashes everytime I open it like the Ubisoft crash report opens up Ire downloaded it and that didn’t work I tried to verify it and it still didn’t work can someone help me?

  • Idatedhermom no one (@Idatedhermom) reported

    @Ubisoft Fix your audio please

  • xq_Archangel_px .•Vîctørîa•. (@xq_Archangel_px) reported

    @Ubisoft But the problem is that I killed that man at when i was in level 49 and waited for the horse to come until i was 50 lvl. However, when I reached level 50, I only got the heavy weapon. The flaming horse did not come to me, I request you to solve this horse problem. Best wishes...

  • JuliusArmbrecht Julius Armbrecht (@JuliusArmbrecht) reported

    @mister_pwr @Ubisoft I mean they have done A LOT of **** when they tried new things, or just did some big mistakes. But they have learned from them, got rid of them & even improved on it. Still the bugs and the misstreadment of employees from some scum that are working there is still a problem!

  • NotNoryoku Jake | Noryoku (@NotNoryoku) reported

    Just got another 48hr ban cause I got kicked from BATTLEYE FIX YOUR ******* GAME @UbisoftSupport @Ubisoft

  • ecajfn ecajfn (@ecajfn) reported

    @Ubisoft are you guys still looking for a fix on keyboard and mouse on console?

  • 4nt1_chr1st Nothingness (@4nt1_chr1st) reported

    @MarcinIsHere I agree. performance-wise Ubisoft makes an effort and they tweak and develop their games really well, they dont just launch and fix the game with post-launch updates. And obviously they watch DigitalFoundry as well, they fixed fps-drops in Series X quite quickly.

  • PadgeR6 Glen 🇮🇪 (@PadgeR6) reported

    @Ubisoft please fix your game. Casting a game on Chalet and the map goes to shite!!

  • ubiplzhelp Anonymous (@ubiplzhelp) reported

    @Rainbow6Game @Ubisoft how did u manage to screw the game even more ? Constant high GPU, constant FPS drops constant latency and all of these issues since the new season. Only you can manage to mess something that was perfect

  • wabbbbiiii 🇺🇦waves #TSMWIN 🇺🇦 (@wabbbbiiii) reported

    bro half the games i lose are because of bad teammates and the other half is because of the unequal team ranks like i’m g3 rn and in reality i should at least be g1 but i’m put w s2 and the other team has a plat that is already unfair fix ur game @Ubisoft

  • Sooblick Sooblick (@Sooblick) reported

    @AstralisR6 @iconicr6s @J9Or6 The cheating problem is not as bad as players think. They just perceive it to be worse because they have lost all trust in ubisoft.

  • ElTydiTheMLG ElTydiTheMLG (@ElTydiTheMLG) reported

    @jukins5 @stlcty03 The problem is the game economy, you have to grind hours just to get 1 good car you want, stop being a fanboy because **** like this doesn't slide when ubisoft or ea does I didn't know expecting s game without mtx was me being entitled

  • bonedfps boned (@bonedfps) reported

    @Cloudy_R6 okay, but cheaters are like present no matter what season it is, ubisoft won't really fix anything

  • Veselekov Ves 🐧📸 ✈️ GDC (@Veselekov) reported

    @Flimsii I know certain Ubisoft games have the same issue. Might be problem with how the netcode is setup (e.g. it gets the static ip address as Authenticator) try a vpn

  • jacobckelly Jacob (@jacobckelly) reported

    @IdleSloth84 Sega - Most likely jpn acquisition T2 - Won't happen. Too much live service. Capcom - Capcom has shown no interest, good synergy though. Square Enix - SE has shown no interest Eidos - Possible WB - Moved past acquisition Paradox - Possible but wouldn't help Ubisoft - Waste of $

  • fueax ~ (@fueax) reported

    @ubisoft tdm had so much potential to be great but sadly i spawn in and somebody is waiting for me or somebody spawns behind me and shoots me in the back or i get an infinite bullet sound glitch or i die to awful low ranks sitting in corners with lmgs and shotguns

  • TomRy34 Tom Roy (@TomRy34) reported

    @Ubisoft Hello... I need help with a problem I have... And I don't know how to solve it. How can I connect with you?

  • ruckGN nice guy ruck (@ruckGN) reported

    @YUK1R6 @Rainbow6Game @Ubisoft They need to me hire me I'll fix it myself