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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (53%)
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Online Play (22%)
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Game Crash (13%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
| Reims |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Foster
(@the_frosted_one) reported
@UbisoftSupport @Ubisoft STILL no fix for The poor fellow soldier quest not triggering in @assassinscreed ?! WTF is going on with this? It is absurd that after yet another title update this isn’t addressed. It’s the last thing to finish for people and it keeps getting ignored.
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Ajtucker
(@Ajtucker22) reported
Can't get my ps4 stick to work with Scott Pilgrim, not sure why Ubisoft make me use their login if it literally offers nothing. Steam would've let me use my controller
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TheNobleWortMaster
(@BaggySpartan117) reported
I don't have a problem with Ubisoft making a Star Wars game, my problem is that they haven't made an awesome game since 2013. If their new SW game is literally modern day AC but with Jedi then count me tf out. If it's good AC with Jedi or an original game then count me in.
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Kristen Cecilia
(@Krissycecilia) reported
FOR THE LOVE OF GOD, T H A N K Y O U. Glad my main complaints were fixed in this recent update, but maybe consider free helix credits or anything free for players that dealt with such issues for two months? 🙏🏼🤞🏼@Ubisoft @UbisoftSupport @assassinscreed #ACValhalla #ubisoft #ps4
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gohome
(@ne0ge0_) reported
@Ubisoft Getting so many different “RYAN” errors and insane lag when it does work. At times, 3 of us are all in completely different areas of the map and we can’t progress so we have to restart the entire first level. Didn’t you delay the game to work on bugs??? @UbisoftSupport
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Chase Pond
(@ChasePond64) reported
Why is it that the one thing #Ubisoft added to the re-release of #ScottPilgrimGame is bugs. Not saying the game is broken by any means, but there were moments of characters sliding towards me or music missing. The game itself is fun, but this is weird for a re-release.
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Yeoman Neil Darr
(@neil_darr) reported
@Ubisoft Fix the lockout trying to play offline . If I can’t play the whole game offline then I’m going to request a refund.
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Chase Pond
(@ChasePond64) reported
Why is it that the one thing #Ubisoft added to the re-release of #ScottPilgrimGame are bug?. Not saying the game is broken by any means, but there were moments of characters sliding towards me or music missing. The game itself is fun, but this is weird for a re-release.
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Cor_Negron
(@Cor_NF0167) reported
@Ubisoft so are you guys going to fix the fish thing in England? You know the part where they vanish from the coasts?! I thought you would with this update, I thought I could finally catch a Bream and Plat the game, but that wasn't the case!
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Kunio
(@KunioFox) reported
@Ubisoft Please fix the horrendous netcode. We tried multiple times just to simply get to the first boss and we usually find ourselves Desynching before even reaching the swing set.
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Conor Targaryen
(@ConorMagee18) reported
@Ubisoft I'm having a lot of issues playing online, disconnecting, lag, button input delay, etc.
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Hyogs
(@Hyogs_) reported
Ubisoft better have plans to sort the netcode issues out cause so many people bought the game again to play Online with their friends on modern consoles.
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Darkskin king
(@drethegreates7) reported
@Ubisoft @UbisoftMTL what’s going on with for honor bruh? Yall don’t care about the game anymore? Y’all can’t balance characters right anymore? You release broken after broken characters that never get nerfed. But leave characters like shinobi and lawbringer in such terrible ways
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Santiago Reyna
(@SRey0417) reported
@UKGamerPC @Xbox @Ubisoft I've had zero issues with Ubisoft. In fact I enjoy their games a whole lot.
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Raph
(@RaphTx) reported
@Ajtucker22 you'd have to login to ubisoft on steam as well, they have their pc games make you do the login on startup and it's annoying.
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Huginn
(@HuginnPlays) reported
Scott Pilgrim game re-released today, and I'm now at an impasse; it isn't on Steam, but it's on the Ubisoft Store and the Epic Game Store Which shitty service do I use to buy it on PC? Decisions, decisions
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Chase Pond
(@ChasePond64) reported
Why is it that the one thing #Ubisoft added to the re-release of #ScottPilgrimGame are bugs?. Not saying the game is broken by any means, but there were moments of characters sliding towards me or music missing. The game itself is fun, but this is weird for a re-release.
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Hackinyeti
(@Hackinyeti) reported
Due to @Ubisoft 's servers I will not be streaming Scott Pilgrim anymore tonight. The Ryan errors are too much.
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wixu ㅡ valhalla spoilers!!!
(@eagIecroft) reported
@Ubisoft @assassinscreed the new update didnt fix the mari lwyd cloak bug for me im very upset bros
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BLM | Neighborhood Bum
(@BumNeighborhood) reported
Anyone who has ubisoft connect know how to get Scott Pilgrim vs The World: The Game to work with a switch pro controller? I've been having issues trying to get it to work and the only thing I can do atm is navigate the menu
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Bradley
(@Bradley_5314) reported
@TheBestSlice @assassinscreed Ubisoft's release now fix later mentality is getting really ******* annoying
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Pokelayfe
(@layfederp) reported
@ClementJ64 Hoping Ubisoft would do something bout it. I hate to make a account. Remember Doom on Switch, was released in excitement, only for you to need a Bethesda account JUST to play it?! That's no longer the issue. Hoping Ubisoft will do something about this too.
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Yeoman Neil Darr
(@neil_darr) reported
@Ubisoft @bryanleeomalley @anamanaguchi Please fix the Ubisoft uplay gate . I can’t even play offline . If I can’t get it fixed I will be getting a refund. I want to be able to play the whole game offline
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MouseTrap
(@AustinOastin) reported
@Ubisoft @bryanleeomalley @anamanaguchi Fix online on ps4
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Jared, Excited Comic Guy
(@Jrodbad) reported
@strahinjagov That surprised me. Maybe they can do a better job than EA has done with that license. That'd be nice, even if Ubisoft has had issues with stuff.
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catherine
(@catb0mb) reported
@Ubisoft fix the lag please
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J Thee Stalin
(@Revenant_Walker) reported
@Rainbow6Game @Ubisoft Please fix how often the game crashes on ps5. I this is about the 10th ranked game someone has gotten drop or my game has crashed.
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hut
(@huttaburger) reported
And im reading ubisoft and switch often gives an error for a lot of ppl lol
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Jay
(@landa_julian) reported
@Ubisoft @bryanleeomalley @anamanaguchi The online feature of the game is incredibly broken, my friends and I keep desyncing and we can't even make it past the first level
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Cratchersnaps
(@Cratcher_snaps) reported
@WaffulSyrup They want you to sign in with a Ubisoft Account