Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (17%)
• Glitches (12%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Pontivy	Sign in	9 hours ago
Paris	Sign in	10 hours ago
Marseille	Glitches	1 day ago
Ogíjares	Sign in	1 day ago
Cergy	Sign in	2 days ago
Orléans	Glitches	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Del (@TheCartelDel) reported 26 seconds ago

  This game got cancelled around 2010, and the pitch looks fire. The problem is that this was also when Ubisoft became notorious for showing polished, pre-rendered videos that looked great, only for the final game to feel nothing like them. Many doubt they could have pulled it off

• 
  Life is a simulation (@CPR5883) reported 31 seconds ago

  @Rainbow6Game Fix the map rotation, its the worst. 80% of the time Kafe, Consulate, Lair are up for vote. Maps suck, servers suck, 95% of players are toxic but Heaven forbid you call them a word. **** you Ubisoft, you have become EA.

• 
  Ghost Of Babylon (@KindredBlade) reported 3 minutes ago

  @popuniversee I think the cut content was a huge problem in these games. From sands of time to two thrones, Ubisoft just rushed through them.

• 
  Maya comics. (@mayacomics) reported 4 minutes ago

  @itskaxyum @boystevepoussin Of the top of my head, EA, Activision and Ubisoft would have killed Minecraft with micro transactions and forced Mojang to make the next live service failure.

• 
  chantelle lewis (@mcflybiggestfan) reported 5 minutes ago

  @emzy_leigh @TCWCrazyZaku Look I’m gonna say this but ubisoft should’ve stuck with dlcs. They should’ve never done live service or live streaming. At least with dlcs, you have the song you paid for. And when servers shut, you can still play the songs

• 
  BESTESTwaifu (@BESTesTwaifu) reported 10 minutes ago

  "The board of directors themselves came down to demand the Fallout ARs be changed to strange pipe weapons!" Individual devs, no, but when I have an issue with For Honor balance, I don't go "grr, Steve from QA", I go "wow, the Fight Team is out of touch"... Not "Ubisoft bad work"

• 
  Dulez Ansi 💥🌐 (@dulansi) reported 12 minutes ago

  @bottygerjoe @Ubisoft Wait I just tried to launch and they still haven't fixed that 15-20 minute launch time issue?

• 
  jmar (@j0_mart1) reported 15 minutes ago

  @Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport

• 
  ari (@eggaVEVO) reported 16 minutes ago

  @trashtaki @emzy_leigh "why does it here?" because it's a live service game based on licensed music and that's how licensed music works. fortnite festival has the same problem also the price increase was most likely because ubisoft is financially in the ******* dumps rn

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 16 minutes ago

  @Ubisoft Please fix the infinite loading screen issue with Wildlands on pc.

• 
  Dagger 323 (@dagger323) reported 18 minutes ago

  @GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.

• 
  Dulez Ansi 💥🌐 (@dulansi) reported 21 minutes ago

  @bottygerjoe 💯 Ubisoft should fix their OLD game themselves if they expect us to go back and play

• 
  kn-592.wallet (@KN_592) reported 25 minutes ago

  @Ubisoft Your site is so broken it's not even letting people redeem it

• 
  Revenant (@RevenantRemnant) reported 26 minutes ago

  @Zombies___115 He's definitely another consumer that will ignore wokeness as long as he likes the game a lot, in other words, he's not s real noticer and it says a lot about him that despite the many issues in Black Flag Resynced, he still recommends it, when it's just more slop from Ubisoft.

• 
  BlackUchiha (@BlackShinuchiha) reported 26 minutes ago

  @Ubisoft Ubisoft fix your god damn loging about 17x or more I have to reset my password to get in to Ubisoft connect

• 
  Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reported 26 minutes ago

  My issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.

• 
  Howard the Axel: Foley Artist™ 🔫🍹🍌 (@HowardtheDuck95) reported 27 minutes ago

  It was a rash decision to try and force the issue even though it will benefit no one but the only 2 remaining triple a publishers (2K and Ubisoft, because EA is about to get mulched by the Saudis)

• 
  Caramel Kaiteki🍮 | Edgerunner (@CaramelKaiteki) reported 29 minutes ago

  @Ubisoft While this is cool, I've not been able to claim it for the past 3 hours. Can you please fix it? Thanks

• 
  Kj Superstar(OKARUN) Vacation Mode on (@kjcole0811) reported 33 minutes ago

  @StWDavis That’s a GAAS title. Things like this and Concord rely heavily on the servers. However, Ubisoft did get into some legal trouble with one of their online games so they were required to make an offline mode but then again it’s Concord and I don’t think Sony cares about it.

• 
  Rick (@DrunknMonkeyy) reported 33 minutes ago

  Why does your game crash a thousand fkn times after an update? Uninstall from steam, try to install on your dogshit app and it takes me right back to steam....JFC get it together @Ubisoft @Rainbow6Game

• 
  mobbie (@Mobbie1996) reported 36 minutes ago

  @GinRombayRumba @ChesronKocsis @digitalfoundry Also, forgetting Ubisoft no longer sells keys globally but login redeems and even then that's barely a thing

• 
  Ron NYR G. (@rgustafson85) reported 38 minutes ago

  @Chingchong27206 @assassinscreed I'm on my PS-5P & I totally understand about that damn "report" button. I always wonder what that actually does, other than go to some mailbox & just sit there for years. I also went to the ubisoft report errors site and reported my issues there as well.

• 
  Tomasz Szumik (@t_szumik) reported 39 minutes ago

  It’s not dumb is called competition. It’s like complaining that Walmart has monopoly because if you want something they don’t provide you need to go to Target. If Sony wants my money they need to keep me happy because there are viable alternatives. PC variety is held by Fortnite and COD. But I’m sure Epic and Activision can provide you with service that can rival that of Steam👍 The Xbox app for PC is ****(I know I’m using it for GP) and it’s not like Uplay or Origins are doing something good (if they are still around). That leaves you with GoG and I’m sure they have infrastructure to support 200 million users switching over from Steam👍 your competition exists on paper while Xbox and Switch 2 are both viable platforms to move to (and you can easily get all of them and still have some money leftover compared to the price of top end PC). More I read on Steam the more I’m concerned how were they allowed to grab such a hold over the market. Only makes me more convinced we need some sort of legislation to stop monopolies like that to ever happen.

• 
  Shimery (@ery_shim) reported 44 minutes ago

  @TimoTweetss i dont think that the absence of a main character is the main problem. the universe and the story was bad. you can't do an harsh dystopian universe where you play a resistance. with the ubisoft classic mindset that don't want to put restriction on player.

• 
  zizo (@Zizoplays1) reported 49 minutes ago

  Im kinda afraid of the semi-open world thing, not because it would be a slog or it will be a ubisoft style thing But because the RE engine isn't really one that handles open environments well without struggling, RE9 did have a number of performance issues in its second half

• 
  Marxe Orosa (@MarxeOrosa) reported 49 minutes ago

  @SoonerFanInMO1 @FSAPOJake Oh yes, this is a Rebirth thing, altough Remake has the same problems on a smaller scope since it's not Open world, Rebirth's world is so damn boring, reminds me of FFXV, it has those damn towers to unlock map a-la-Ubisoft that's so annoying.

• 
  𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported 49 minutes ago

  @ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 50 minutes ago

  @aisida So You're Going To Look Me In The Eye & Tell Me That's The Only Apple Problem That Stems From Capitalism That You Are Aware Of??? That's Like Trying To Form The Reason People Don't Like Ubisoft Is Only Because Of Micro Transactions Because Someone Just Complained About It.

• 
  Emma the Emerald (@Emma_Swirl) reported 52 minutes ago

  @TenToesTerrence @dagger323 @XboxArchives Nah I agree with every word they said, R6 died when Patriots was cancelled and Ubisoft now parades it's corpse as live service mightmares

• 
  Disco Volante (@DiscoVolante8) reported 55 minutes ago

  @Ubisoft Fix your matchmaking on wildlands already, holy ****. Do you not know how bad it is with ghost war?