Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (65%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (4%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Matchmaking | 3 days ago |
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Online Play | 5 days ago |
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Sign in | 7 days ago |
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Sign in | 7 days ago |
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Sign in | 9 days ago |
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Sign in | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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nash (@ardennashh) reported@Ubisoft @Rainbow6Game I KNOW YALL SEE THEM CRASH REPORTS. FIX THE ******* GAME BEFORE I TAKE THAT TRIP. THERE IS NO REASON MY GAME SHOULD CRASH TWICE EVERY GAME.
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inkedELCHAPO 🇦🇺 (@inkedELCHAPO) reported@Riskit4TB @Ubisoft @assassinscreed Had same issue with star wars outlaws got a BSOD at release at the time on the best hardware available at the time. I dont do ubisoft games on pc at release anymore. I also had tried the game out on their ubisoft plus service.
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El_Jefefe (@McFraggie) reported@LegacyEleven "Skill issue" as if this isn't the easiest Ubisoft rpg game of all time 🤡🤡🤡
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Damien O'Brien (@DamienMagician) reportedI don’t know if any other gamers have this issue. Every time I try to play a game that’s on Ubisoft connect it makes me reset my password each time then locks me out saying I’ve tried to log in to many times 🤬🤬🤬
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Access The Animus (@AccessTheAnimus) reportedEarlier today, Update 1.0.5 for Assassin’s Creed Black Flag Resynced was released on PC only for a size of 2.06 GBs The update was released "to alleviate stuttering issues experienced by some PC players." According to Ubisoft "some confirmations that the issue was fixed with the patch" have been received, but if you're still experiencing the same issue you can consult the dedicate page on the official Bug Reporter 👇
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Rose • 🏴☠️ Black Flag Resynched (@ellaplush) reported''Your devoted Husband, Edward James Kenway.'' **** you Ubisoft I WASN'T READY FOR THIS ****. MY HEART IS BROKEN, AND IT'S YOUR FAULT.
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Thug Hunter (@forrealsies5) reported@lctofu350 @therogue63 @TheGameVerse Pearl Abyss turned a glitch into a feature in Crimson Desert, why couldn’t Ubisoft?
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amin mn (@aminmn09) reported@MitchHasWAP @RaiCadis2211 @TimoTweetss the problem with ubisoft game nowadays is that they blow everything that are interesting in the first couple of hours and then it quickly become a slog... look at ac valhalla, at first it is interesting and then it become mind numbing boring when it is about fulke
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Brady 💿 (@AchsuallyBeej) reported@Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.
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Chris Cave (@Chrissx_x) reported@beyond_fps you know you never hear about Ubisoft leadership/devs complain about their subscription service when they offer a more damaging model.👀
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La Peppe / Adriana (@adriana_vachita) reported@IngasGold @puppycelebrity @SpIinterCaI As a contrast, I just finished the Mad Max tie in game which has a similarly dull ubisoft approach to its open world. However, that isn't really a fundamental issue: if that generic open world was able to interact with the game's core systems more it would a far stronger title.
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Blitzer Kojiro | The road to 1000 kills (@BlitzThePuppets) reportedBlack Flag Resync Exposed Assassin’s Creed’s Biggest Problem I just finished AC Black Flag Resync, and the story was absolute fire. This game could have been a 10/10 if the combat had been modernized all the way. It also made me question whether Assassin’s Creed truly needs the full RPG model. Endless gear, levels, and side content can easily derail the story and destroy immersion. But there is another side to it. Without RPG progression pushing me to explore, I had almost no desire to do anything except the main campaign. So I am torn. Assassin’s Creed should not completely abandon RPG mechanics, but it also should not allow them to overwhelm the story. Ubisoft needs a better balance between exploration, progression, combat, and narrative immersion. The Ghost franchise seems to have figured it out. Ubisoft should study that formula.
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Gaming_Sage Chris (@Gamer_chris78) reported@UbisoftSupport @Ubisoft can you please fix Assassin's creed shadows on steam already ? The texture barely load, the cutscenes keep pausing not to mention the recent patch made everything lag even worse.
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Jessica Vtuber (@gfxjessica13) reported@XuriLyte Haha, yeah I’ve heard people say that a lot about Ubisoft updates Hopefully they can fix things properly someday.
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David (@Uhohhhsis) reported@assassinscreed If you don’t fix the Ubisoft connect pc issue when you try to parkour in major cities I will never play a Ubi game again. Most highest voted issue in forums and NOTHING. It was perfect and then you ruined it.
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MR3D-Dev (@MR3Dev) reported@G_Assassin90 The problem is that it was made by Ubisoft Quebec. They can't hold themselves to go full millennial when writing
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iampowlly (@iampowlly) reportedThere was an update! So what did it update? Not the laggy game, not the sound sinking, not the textures loading? so what then? I do not know. What I do know is I refuse to play this game until it has been fixed buy Ubisoft or Nvidia! So lets see how long it takes a AAA studio to fix there game!
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Fargo R (@cR4CKc) reportedTurn off Dolby Vision in the Xbox settings if you have an issue where Assassin's Creed Black Flag resynced's graphics turn green and pink. @Ubisoft @assassinscreed
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Its_Jmoney814 (@Its_Jmoney814) reported@Ubisoft fix your game got another bug in assassin creed black flag resynced
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Whinetaster (@VictoryParaDice) reported@ToweyAnthony @ClownWorld Its the same issue that Assassin's Creed: Shadow displayed. Staff claiming they'd depict history (Ubisoft bragging they consulted history "experts" for it even), but if any of that was true, the descendants of the ruling classes in Greece and Japan would look much more African.
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PBG_number1 (@PBG_Number1Fan) reported@FatWalrusKing @Ubisoft "actually broken heroes" juren is actually broken pal
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spiritmouse (@spiritmousee) reported@Gazz_54 Yup,and all the shills and bots are begging for people to stop. Acting like it's not working,every day,means it's working ;) Im not here just to keep physical games alive,I'm here to no longer support a company who hates me and doesn't appreciate the decades of me supporting them. Ubisoft can rot,Sony can rot, journos can rot, SBI can rot. I don't care. There will always be someone better to take their place.
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AbuGhamdi (@TurkiTalents) reported@Ubisoft Please fix your faulty launcher, Ubisoft Connect.
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ガブリエル! *Gabriel Beachy* (@The_NekoNoid) reported@HazzadorGamin It helped them Launch Uplay. A Service so terrible. getting in a Car Crash sounded Better
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𝓚𝓵𝔂𝓹𝓹𝓲𝓮 (@klyppie) reportedEven a few other creators who stream Brawlhalla consistently didn't get invited. I know it's probably a @Ubisoft sided issue with them not really onto their partners for one reason or another, and I understand I didn't get invited cause I was maybe too late on partner, but still
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shzwnn (@teuxaa) reported@rensela @Cloud9 @Ubisoft Im waiting for your proof then. And stop DDoS when you loose next time
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Viking ✊ (@goteach_Denmark) reported@AdnanRiaz9 Extremely disappointing news. Way too many historical occurrences .. Quantic Dream (**** you forever, David Cage), Ubisoft and their ***** culture etc. This seems to be a nearly all encompassing issue with French studios :(
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Narco (@2012_nugget_201) reported@TimoTweetss Ubisoft is so bad at writing, how is it possible that almost every new addition is rife with writing issues
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RG | SergeantxDan (@SergeantxDan) reported@IdleSloth84_ Maybe they can fix it to where it's a full download and supports achievements and not the Ubisoft store....
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Miriam (Miri) 🧘🏻♀️💓 | On Vacation: Canada (@miriam_choomie) reportedNever thought I´d say this but Ubisoft Customer Service helped me faster and less complicated than Valve´s Customer Service... Ubisoft helped me within 2 hrs Valve still hasn´t resolved my case and its already 2 days. I know that this might be bc Valve is bigger but still they want like 2 or 3 extra steps and Ubisoft did that within 1 step. My case was in both cases a Refund case.