Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 03/12/2026 10:30

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (57%)

    Sign in (57%)

  2. Online Play (22%)

    Online Play (22%)

  3. Game Crash (10%)

    Game Crash (10%)

  4. Glitches (9%)

    Glitches (9%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyKöln Online Play
FranceTremblay-en-France Sign in
FranceDinan Sign in
FranceBuzançais Sign in
BelgiumBrugge Sign in
United Arab EmiratesDubai Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • notcaptainq CaptainQ (@notcaptainq) reported

    @Malafamaedu20 @Ubisoft @UbisoftToronto I really hope they wont kill the series, i hope they make their promises a high standard for the new game or indeed fix WDL

  • ViniBatista_ 𝕭𝖆𝖙𝖎𝖘𝖙𝖆 (@ViniBatista_) reported

    @Rainbow6Game Before you guys can solve The freeze problem another appers As always ubisoft

  • DYSTOPIA_GR DYSTOP14 (@DYSTOPIA_GR) reported

    @grumpyoldman071 @Ubisoft U know @grumpyoldman071 this glitch proves whos really bad in this game. Whoever did it to get kills is pure dog **** let them play and fight each other like real bots 😵‍💫

  • whoisScorched Ethan (@whoisScorched) reported

    @AirsoftdudeEric @Rainbow6Game As code gets more complex, bugs become more common and harder to fix, and thus bugs will always be a thing, especially in a game as complex as siege. Not necessarily defending Ubisoft, just how code is.

  • Cruix_5 Cruix_5 (@Cruix_5) reported

    @Ubisoft Fix your ******* game. @ForHonorGame balance the arcade quests. how do you employ testers and this dumb **** makes it to live servers you useless dog **** serving **** of a company.

  • Opgamin69386899 Op gaming (@Opgamin69386899) reported

    @SDAIA_SA Please error 6009 fix Ubisoft

  • Cruix_5 Cruix_5 (@Cruix_5) reported

    @Ubisoft Fix your ******* game, @ForHonorGamebalance the ******* arcade quests you useless *****.

  • MindstyR6 .mindsty (@MindstyR6) reported

    @dontrdrme @UbisoftSupport anything other than east is not really playable they need to fix that asap, servers are too weak ubisoft gotta make them more strong so it doesn’t get hit

  • greghavenner Gregor ☕️ (@greghavenner) reported

    @NickOnTWITCH13 It's a Ubisoft Corporate issue

  • TacticalOchoa Tactical Ochoa (@TacticalOchoa) reported

    @Fenrirtheicewo1 First, I wouldn't say all games in general today because that's not true. Although, I do agree that some companies have an issue with doing this (especially those like Ubisoft). Second, how does that even relate to the RE4 remake? It's definitely not one of those types of games.

  • Jogorku Jogorku (@Jogorku) reported

    @Herman62660965 @TheGodlyNoob same amount of people? if 15% is the number we have from PC players quitting on steam, how would Uplay look any different? are uplay players more dedicated? genuinely, like if player declined on one service why would it not be reflected on another

  • Hyrulr_ Hyrulr (@Hyrulr_) reported

    @Ubisoft When are you going to respond to the server issues on xbox for Rainbow Six Siege?

  • Malafamaedu20 Carlos Eduardo (@Malafamaedu20) reported

    Still time to fix bugs and make wdL the great game they hoped to give us. @Ubisoft @UbisoftToronto #ReviveWatchDogsLegion

  • lewisrousso88 lewisrousso88 (@lewisrousso88) reported

    @grumpyoldman071 @Ubisoft ano mate the DZ is in a mess right now its broken

  • eason_tech EasonTech (@eason_tech) reported

    @growtopiagame Learn how to fix servers stupid ubisoft clowns

  • ChewyBirdd ChewyBird (@ChewyBirdd) reported

    @Rainbow6Mobile No problem, I didn't sign up with my Ubisoft account! I signed up as a guest... I knew something was wrong like they've banned Instagram and Whatsapp, but I have access to Rainbow Six Mobile early access! I hope till launch, we get better...

  • luyfps ℓυιѕ ρ. 👑 (@luyfps) reported

    @TheGodlyNoob No content, mid tier devs, no type of community to dev communication, anti cheat is ******* garbage, Ubi ain’t doing **** about the MnK and ddos problem on console (yes Ubisoft can do some thing to prevent it but, mostly Sony and Microsoft end)

  • liamB955 Liam B (@liamB955) reported

    @grumpyoldman071 @Ubisoft Be aware that the 2nd invisibility glitch is because of the checkpoint doors people don't even know there invisible @LtBuzzLitebeer did a video on it

  • Joker_Night21 Joker Night (@Joker_Night21) reported

    @Rainbow6Game Come on Ubisoft every time I play rainbow six siege my game randomly crash winning or losing a crash. I’m losing precious time to do the battle pass

  • Mollytive 𝔐𝔬𝔩𝔩𝔶, 𝔈𝔰𝔱𝔦𝔫𝔦𝔢𝔫𝔴𝔞𝔶 (@Mollytive) reported

    Does anyone else have trouble with buying stuff on the Ubisoft Connect Client? Or on their website? Because I keep getting "Order Failed" and I'm going insane.

  • 00King64 King640 (@00King64) reported

    @Ubisoft @Xbox I'm gonna need you to fix uno and monopoly on xbox

  • 1Pvzgamer PvZGamer#1 (@1Pvzgamer) reported

    Just encountered a glitch for #MarioRabbids. Apparently if an enemy dashes you next to the ice in world 2 you get stuck in it after fleeing or winning the fight. You can get out by just teleporting around the map so nothing is lost but just a heads up. @Ubisoft

  • Jogorku Jogorku (@Jogorku) reported

    @Herman62660965 @TheGodlyNoob no but why would steam see such a decline? it’s the same game, and you can say “well PC is more competitve and has a bigger cheater problem” ok so Uplay has the same decline based on device as that would make sense. now if console players are more casual, we can assume smaller %

  • xthedarkone xthedarkone | Big daddy streamer! (@xthedarkone) reported

    OK I have a genuine question for any game designers, because I dont know a thing about it so i cant say weathers its hard or not but; How difficult is it to fix patch Assassins Creed: Syndicate so it works on PS5? Like is a fix like that really tricky or are Ubisoft just ****?

  • MooseToba TobaMoose (@MooseToba) reported

    The Foundry Bulwark set is broken af. Mix w/ Catharsis and high armor/regen/ and some weapon damage and you just.. can't die properly lol. Wondering when Ubisoft nerfs the **** out of it AGAIN. lol

  • WilfredoTorres4 El_Kabong66 (@WilfredoTorres4) reported

    @grumpyoldman071 @Ubisoft They should just make it PVE for the time being until they can have a fix for the problem or issues it may have .

  • revoltzwz RevoltzWZ (@revoltzwz) reported

    @UbisoftSupport you have not resolved my purchase problem until today, that the credits have not been set in my account, I want my refund or I will enter into process with Ubisoft!!!!

  • CrispyToastYT Crispy Toast (Comm Closed until 2023) (@CrispyToastYT) reported

    @_kairy_draws_ Is this a glitch? Classic Ubisoft~

  • ccagraveheart Specterline Graveknight (@ccagraveheart) reported

    Also, my GameStop's been having trouble with the local deliveries, so, I couldn't get Sparks of Hope (likely my last Ubisoft game), but they did give me the steelbook early for... teasing reasons?

  • Dan51556164 Rogue-Protocol (@Dan51556164) reported

    @Palle_Hoffstein 90% of the time when hiring I really don't care about years of experience. Do all of Ubisoft/Massive feel this way? is this why the Division becomes more and more Broken with each update because you hire who fits rather than who is better equipped?