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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 65% Sign in (65%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 5% Matchmaking (5%)
  • 3% Game Crash (3%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Maubeuge Glitches 1 day ago
Mexico City Sign in 2 days ago
Cehegín Online Play 6 days ago
Weimar Sign in 6 days ago
Pessac Online Play 6 days ago
Escalquens Glitches 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Porkchopthe1st
    Porkchop (@Porkchopthe1st) reported

    @Pirat_Nation He shouldn't speak on thks subject and use the time to fix whatever remains of his company. Even if gaming will become all digital, gamers still wont use uplay.

  • porkinscopilot
    porkinscopilot (@porkinscopilot) reported

    @TheIshikawaRin Actually if they put time into it and money the concept is not awful. However I don’t trust Ubisoft and Tencent (50%) owner to put effort and time into it. They already have a decent service game that could be brought back with time and investment The Division

  • J0rdvnn__
    Jordan Dufrene (@J0rdvnn__) reported

    @Ubisoft Fix your ******* Ubisoft Connect app. I've bought games on pc that I can't even ******* play.

  • AchsuallyBeej
    Brady 💿 (@AchsuallyBeej) reported

    @Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.

  • CZseventyfive
    B85! (@CZseventyfive) reported

    @OneHitSword @Variety Tell that to Microsoft when EU/UK forced it to license & operate its game streaming service to Ubisoft as a concession to get approval.

  • acrasiavfx
    Acrasia 🍉 (@acrasiavfx) reported

    @acidgaming55 The problem is, there's no other game that actually rivals the Arcade Shooter genre. Battlefield has always been the closest contender, but it doesn't have the same smaller map/rush down feel COD used to have. XDefiant was so close, but Ubisoft and their devs killed it.

  • ComicMelon
    Comic Melon 🍈💖 (@ComicMelon) reported

    @KriKrix11 A lot of games solve this by simply graining/noising the skybox at a fairly high depth, and dithering it down. Ubisoft seemingly doesn't do this for whatever reason. Bit of a problem with their games overall sadly, they just expect the TAA and grain to "fix" it.

  • Robbib3ar
    🫣😤🥹 (@Robbib3ar) reported

    @capcanelita @Wooshkrach @desm0ndbane Pretty sure it has more to do with increased focus and moneys spent on repetitive live service cycles through ultimate card purchases, VC, and how that effected the add-on market and their prices across the board. Ubisoft almost directly stole the VC model from 2k lol.

  • StupidPumpTard
    Andi's dumb pet (@StupidPumpTard) reported

    @Krekkov Yeah it sucks but I'm honestly just glad we even got a year 10, was so goddamn sure that with how Ubisoft is going they'd just can the game after year 9 At least they're prolly gonna fix it quick since we just got a 2h maintenance

  • RavenMentore
    The Raven (@RavenMentore) reported

    @GeminiKurosaki @MADkurious Most license keys if not all now to this day are account bound. Meaning you can only login from that account on other devices, but even Ubisoft has implemented a 5 limit activation, machine limit basically.

  • MakanAnsariCG
    Makan Ansari (@MakanAnsariCG) reported

    And then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.

  • blessedtism
    Blessed with the 'tism (@blessedtism) reported

    @nise_yoshimi I beat the series by having the 3rd game crash on me maybe a third of the way in. When I reloaded, I realized I'd have to replay the last <x> minutes and I didn't want to. Then I realized I wasn't having fun. Haven't touched another Ubisoft game since.

  • FlameHairMac
    Thomas (@FlameHairMac) reported

    @ArdentVision1 Outside of their writing issues lately, and mocap/cutscenes etc etc.. Ubisoft has had a problem getting us invested in characters. Ezio is so loved not only bc he was good, but bc he got 3 games. No assassin since has. Bayek, Arno, Edward, & Basim all deserve more games and time

  • EternalDragonX2
    The real Mark Eff (@EternalDragonX2) reported

    @zacczacci @JayShockblast Have you ever played a Ubisoft game near launch? They literally ALL have issues.

  • YtfhR6
    ‎ Ytfh (@YtfhR6) reported

    I am trio queue and enemies immediately take it that i ddossed the server becuase i am known in com (typing ytfh-verse in chat). image of chat is AGMoli threatening me that im getting manualed. anyone who knows me knows that i dont ddos. if i get banned its sieges fault. The only possible Ubisoft accounts to ddos the game were my 2 random allies: RETOUR and Ciouddyy MATCH ID: 1167f87a-492c-468c-990e-7b7504fd3e08 @Ubisoft @Ubisoft_UK @UbisoftSupport

  • Gearfist0
    Gacha Slave #44744483 (@Gearfist0) reported

    @fxmnryn Their response is, "I'm trying to fix the lack of your money in my wallet." This is the type of bs that gets Ubisoft and EA voted as worst company of the year in video games.

  • CPR5883
    Life is a simulation (@CPR5883) reported

    @Rainbow6Game Fix the map rotation, its the worst. 80% of the time Kafe, Consulate, Lair are up for vote. Maps suck, servers suck, 95% of players are toxic but Heaven forbid you call them a word. **** you Ubisoft, you have become EA.

  • MichaelCuzzort
    MikeyDfromTN (@MichaelCuzzort) reported

    @Ubisoft why is your PC launcher still garbage? I canceled my membership because of crashing issues and compatibility issues. I came back for Black flag. And literally every 5-6 mins the game CRASHES! You all have to much money to be this ******

  • GoombaaR6
    Goombaa (@GoombaaR6) reported

    @Ubisoft I swear to **** if you dont fix ur ******* **** game, I got a cheater in my team and they throw then I get into the lobby against him and Im getting ******* railed. No wonder you stupid ***** are losing money you ******* spastics.

  • C0nkeringS0uLz
    C0nkeringS0uLz | TWITCH | YT | VTUBER | (@C0nkeringS0uLz) reported

    @TheDivisionGame @Ubisoft WHY IS THE DUST STORM EVENT NOT WORKING ANYMORE??

  • mpr_reviews
    Mostly Positive Reviews (@mpr_reviews) reported

    For those that recently jumped into AC Odyssey like me, are there any workarounds for the long startup on Windows 11 using modern Intel CPUs besides disabling hyper threading? I believe this issue was introduced after a microcode update, possibly combined with a Windows update. There were a few issues after a major Windows update with Ubisoft games, to the point where Avatar didnt work at all, so I'm assuming this broke at the same time and never got fixed?

  • CABOOSE27xx
    Caboose27x (@CABOOSE27xx) reported

    The founder of Ubisoft was killed in a plane crash wtf

  • aminmn09
    amin mn (@aminmn09) reported

    @MitchHasWAP @RaiCadis2211 @TimoTweetss the problem with ubisoft game nowadays is that they blow everything that are interesting in the first couple of hours and then it quickly become a slog... look at ac valhalla, at first it is interesting and then it become mind numbing boring when it is about fulke

  • A_bored_mess
    bored mess 🏳️‍🌈 🎛 (@A_bored_mess) reported

    @fridagagoz @FreeRosedark I treid to login to ubisoft with my correct password but it didn't recognise it and made me change it. I then entered my new password that I had just set. It locked me out

  • Telepathic_hman
    Prophet of providing providence (@Telepathic_hman) reported

    The cutscenes need to be locked 60fps, film grain and chromatic aberration disabled and then you got an INCREDIBLE beautiful game then, Ubisoft and EA have fixed these issues or had them on toggles at launches even

  • Metalsonic91
    Metal sonic 91 (@Metalsonic91) reported

    @Kyithios Fun fact I bought the crew on steam and put over 200 hours in to it When Ubisoft shut the server down making even the single player part of it unplayable I asked Steam for a refund They gladly obliged

  • Onyxiit
    ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport genuine question. Do yall not care about your fan base or your game? Yall are so so so quick to announce something new but can’t fix the cheating on pc or console, or the fact that players using an elite controller are stuck in MnK pool…..

  • Executor250624
    Dr Fahrenheit (@Executor250624) reported

    @jonxler @ham_1500 @nurlowe_swints Eagle Patch isn’t for the freeze fix is the thing, most people these days undergo the freezing bug post October 2023 after Ubisoft made some server update iirc. Not sure if Eagle Patch has since included a baked in fix or not tho

  • clix_mufc
    Clix_mufc (@clix_mufc) reported

    @Pirat_Nation This is the problem we have.. nothing but complete morons sitting at the top of these companies! Asking how Ubisoft have been doing the last few years? Everything rosey?!

  • ismailfarooq5
    Ismail Farooq (@ismailfarooq5) reported

    @SpoitUpdates @Ubisoft @Rainbow6Game But u have a mask, so what's the issue?