Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Maracaibo
|
Sign in | 3 hours ago |
 Soacha
|
Sign in | 2 days ago |
 Nice
|
Sign in | 2 days ago |
 Brasília
|
Sign in | 3 days ago |
 Fort Plain
|
Online Play | 5 days ago |
 Greater Noida
|
Game Crash | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jack (@Smurfgotbeat) reported@GiboAgain Much better since Ubisoft took the time to fix some necessary issues.
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Rafael Hernández (@rafaelh_com) reported@Ubisoft can't even log onto your site because your login page logic is paranoid. Checking for fast clicks, if user used inpect tools, and/or javascript events. Do you not realize some of us use password managers and now can't log on to update our region as you requested.
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ChaosSingularity (@KaosSingularity) reported@IanF_N7 I agree. This whole game is devoid of soul/character. So much so that it feels generated by AI. I don’t know why people aren’t critical of it for the same glaring issues it suffers from as Ubisoft games. Yet the latter gets hammered for it and the former is praised. Weird world.
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racc raccaracoon (@neutronmuncher) reported@Frank0076011 @Fleyta_Fley Ubisoft can develop good games. It’s just keeping them good is the problem. They just lose their identity and the reason why the games were successful. For Honor could be arguably one of the greatest fighting game ever just from combat alone
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Landon (@landon_va) reported@enigmoron @TheHiddenOneAC The most Ubisoft could change is very minor details, sure. They didn’t just go in and completely fix people’s supposed complaints with the parkour, that’s not how game development works
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Nathan (@NateOrb) reportedthis gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side
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Revenant (@RevenantRemnant) reported@ItzSlickerz You're failure to understand the issue with Ubisoft and AC Shadows is why you'll always be chewing on their **** covered boot along with the rest of the herd. You make excuses for Ubislop and only defense is "uhh why do you care", you love woke slop and far from right leaning.
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Sylviia (@MySylvii) reported@SmonioUwU Yeah, I'll skip the remake. Ubisoft has been taking constant L's here lately, especially since they cannot fix Rainbow Six Siege.
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The Booty Warrior (@DCFleeceJonhson) reported@Padillac_16 I’ll give you an example When people wanted Assassin’s Creed to go back to its roots and made Mirage, Ubisoft made it with the identity of the RPG titles and gave the fanbase half of what they wanted. Don’t tell ****** to be grateful for getting half of an issue rectified
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Brandon May (@BrandonLynMay) reportedWhat the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?
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Frogge (@__Frogge__) reported@Ubisoft @UbisoftSupport @UBlSOFT My support ticket is being ignored and closed for 3 months already I beg you please god please help me. Case: "25234150" I haven't received ingame rewards - the agent keeps trying to list a bug on a bugtracker that isn't relevant to my issue.
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Renish Siyodia (@sarcastic_gujju) reportedDay 3 & 4(I forgot yesterday) of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽
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Across 3 Horizons (@Across3Horizons) reported@tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍
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Zea (@oZea_TTV) reportedI commented on Lucky’s post saying Old Ubisoft already solved this problem just look at The Division, it was the original extraction shooter with the Dark Zones where you can actually go and take your loot that you earned from anywhere else in the game like PvE or other PvP 2/6
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Rainbow Six Mobile (@Rainbow6Mobile) reported@UbaidSomehow This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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WORM (@WormsicleTV) reported@MrInvigorator @cas68629135 @Rainbow6Game Yeah man I hear that, I was playing since beta and yeah I blame Fortnite for its irreversible damage to live service games like R6S bc companies like Ubisoft value revenue over user experience 😭**** company that used to be solid
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Hillary Clinton’s **** Cheese (@BH5061901491084) reported@Grxit What is this glizzy gliding *** ****? Jesus Christ, can they just need to fix the anti cheat, add some night vision maps and let us **** talk with out getting banned. **** you Ubisoft you French *******.
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CenterSargE is developing CU NOAPTEA-N CAP 🇷🇴 (@CenterSargEE) reported@spinelessaisha Yea I kept doing voodoo **** like opening up ubisoft connect while it loads but it would just crash when it's meant to reach the main menu
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CL Montesquieu (@montesquieu_cl) reported@GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.
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Shane (@geis_shane) reported@Senninsage @NerdPropellant Bro you don’t find it insane that PS makes the same amount as money as Xbox in content and services WITHOUT putting day 1 games in the service WITHOUT paying 1B for 3rd party deals…WITHOUT giving up lost sales…WITHOUT EA Play Ubisoft Epic deals…WITHOUT giving away cloud
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Just1ce (@Just1ceOK) reported@UbisoftSupport I also can’t create a support ticket because it requires me to log into my account, and I’m unable to do that. On the Ubisoft website accessed via Steam, it asks for an authentication code, and when I enter it, I get an error.
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Dr. Austin Smith (@defmetal) reportedFree Division game shadowdropped on PC and nobody told me? About time Ubisoft did something that doesn't feel like a cash grab. Let's see if it's actually good or just another live-service grindfest.
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Raven🏳️⚧️🏳️⚧️ (@Raven_Crank) reportedUbisoft ******* fix this😭😭😭 this is ridiculous
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Silmerano (@SilmeranoX) reported@TheHiddenOneAC @Ubisoft fix this or we riot.
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William Johns (@TreeRatOG) reported@Ubisoft please fix your servers. I just went in a server we were winning and ranked and out of nowhere. Everyone started disconnecting and now I have a 30 minute band because your server is mixed up. Please fix your servers or take them down for maintenance
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Age 鬱 (@KokichiStrife) reported@TheHiddenOneAC I agree But the same problem still persists, Ubisoft is still out of touch The hidden blade is part of the series identity, why suddenly remove it in resynced ?
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Garo (@Glentondalej) reported@UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right
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Rainbow Six Mobile (@Rainbow6Mobile) reported@JitinJob Hello! This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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Numen84 (@Numen84) reported@popuniversee It plays amazingly good in the steam deck, no ubisoft connect login required.
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HappyChubbyBear (@HappyChubbyBear) reported@inth3nearfuture @iv_sal1 That is the problem. Activist Ubisoft can't make a game without pandering towards the "modern audience". I bet you if they would use Desmond's son he would be some sort of mentally ill "modern audience" bs.