Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (62%)
- Online Play (19%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 4 hours ago |
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Matchmaking | 1 day ago |
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Sign in | 1 day ago |
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Sign in | 2 days ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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kaezera (@kaezeraa) reported@UbisoftSupport @Ubisoft Is ignoring my DSA complaint and not allowing a human review of my ticket which is against article 20 of the digital service act. I lost a lot of money and i will keep posting this until i get human attention.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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itllBuff (@itllBuffYT) reported@TheDivisionGame Wonder if the broken armor directive not being healed by repair kits bug that's been in the game and happens 6 times a play session for 4 years will be fixed finally. It's Ubisoft so... Guarantee you it won't be
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Casual Boy (@CasualBoy007) reported@thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.
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Joshua Bell (@massaBeard) reported@NikTek Problem with Ubisoft is they always give more an illusion of a huge world, but in reality it's a bunch of copy paste ****.
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dayeon (@defnotmooon) reported@BITETHEDESK wasnt this pack available only for those who pre-ordered game during the pre-release? either way, i think they need to contact ubisoft connect support cause that seems like a serious issue
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Dudeston (@Sircalmore) reported@Ubisoft @assassinscreed. Sweet update but maybe fix the error where on load your Character goes through all the Kane and Kinu quests reward Items. She lists them like she is getting them again and then you lose all the items including the trinket to get back into the cave.
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ChaosSingularity (@KaosSingularity) reported@Herpderp123123 @xShephardx You guys are so disingenuous. This game suffer from the exact same issues as all Ubisoft open world games. If this was a Ubisoft title you’d be calling it slop. You lying hypocrites.
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MrBloodyAwful (@mrbloodyawful) reportedBloody hell UBISOFT fix your sodding game
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Brocken (@brocken2464) reported@TheDivisionGame What's the status of the daily and weekly tasks that can't be completed through Ubisoft? It's not a problem for players using Steam. It's been like this since Thursday, but there's no mention of anyone working on it.
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Voltorik (@Voltorik_) reported@mind_worm_ Maybe they should try not working for blizzard or ubisoft and then they'd have some joy in their life.
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🏳️🌈 Lenny (@mvpslenny) reported@TitaniumRolo How can there be an Alpha Pack error EVREY SINGLE TIME I open one? Is the monkey throwing dice in the ubisoft server on holiday?
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Aivan (@AivanSN) reported@Rainbow6Game yo is ubisoft connect still down??? i can't login to my account i keep getting the dolphin error or the lost connection i tried all the fix on the internet i even made a new acc cuz i thought i got banned for some reason
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Owlz (@Owlz1865) reported@HuntressSellia I think the larger issue is just shoehorning in an open world to a game that's meant primarily to be linear, it just means the linear objectives take longer to get to for no real reward It happens a lot, particularly with Ubisoft games and makes them a chore to actually play
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aaron thomin (@aaronthomin) reported@TheDivMobile i think the rewards stuff is broken because i gog my cross game stuff for resurgence but not for division 2 and they are link to the same ubisoft connect account
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Toby Verboven (@MrTxbyyy) reported@lMxvment @UbisoftSupport @lMxvment file a complaint on signalconso! i literally got my account back this morning because i mentioned it, also when you file a complaint you have to send the support ticket and they send it to ubisoft, so if they dont fix it they could be fined
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UJWAL (@ujwalmishra103) reported@Ubisoft Is this game live service or single player?
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Creatinewarrior (@X420kinkbarkerX) reported@ManwithoutF @StarWarsOutlaws There have been a massive of updates, it released unfinished. I purchased it day one, played it, the next day receiving a email from ubisoft declaring since I played it before updating my save was broken and I had to start over. It was unplayable slop on release.
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Oliver Jay (@ohjay117) reported@Ubisoft It feels Like to lag and bug around the world, core Game Sems Nice, you Serbe is a Alpha Version of that Game. Needs a lot , a lot of improvement or Game will die over time :(
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archie (@archie72027) reported@UbisoftSupport @assassinscreed hey ubisoft support, i requested a manual review on my case and threatened a complaint about your company through signalconso about the problem i have and i have been granted my wish of a manual review but it has been over a week now and i have still got nothing. case 25811364
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itllBuff (@itllBuffYT) reported@Ubisoft How about y'all fix the armor break bug that's been in the game for over 4 years. It happens constantly, especially in summit, armor break directive is horrible because of this. Repair kits don't fix it sometimes until you relog, which resets your floor progression
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Necksplitter, Dark Knight (@TW0HEADEDBEAST) reportedUbisoft are being misblamed a bit here the actual port devs are SourceNext, who also made the RE2/3 "SourceNext" versions which were, ironically enough, the easiest to run on modern systems they also did the infamously broken DMC3 port Capcom don't even sell anymore
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BunTrappy (@TrappyBun) reported@terminallyOL The biggest problem is variety, everysingle ubisoft game has the same 6 activities which all feel repetitive and boring after the 5th ubisoft game, crimson desert is new, if they made 10 games with this same list of activities then i'd criticize them too
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ChaosSingularity (@KaosSingularity) reported@NikTek The game was genuinely decent. It was **** partly because it released broken, but mainly because it’s a Ubisoft game. This would’ve been praised to high heaven if it were made by some Asian dev studio.
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xIronPonyx (@xXiRonpOnyXx) reported@Ubisoft awww cant make it to the stream coz im at work but i would loooooove a code. i wanna test out my 3070 despite having technical issues with the demo. 🙏🙏🙏 hope i can get a code.
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Pedro (@AssassinoPedro) reported@terminallyOL The problem was that ubisoft filled the map with pointless collectibles made with low effort. I don't know about Crimson Desert but if most of it is quality side content that actually engages the player without feeling repetitive then it's better than ubisoft, if that's the case.
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dekko | cw: WANO (@DeadDekko) reportedi swear theres an ubisoft worker who hates me who just pulls the plug when im playing and disconnect me even if my wifi is perfect
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wockkyy (@isimpforRias69) reported@ubisoft @Rainbow6Game fix your ******* hidden mmr.
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Anuj Passi (@AnujPassi14) reported@Rainbow6Mobile @PORTAL_R6M Hey I am trying to log in from yesterday my ubisoft account in the game but it is not logging in and always says we can't get your login request and today today when I go to the website to login their it it's you have been blocked. Please help.
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JSL (@J_S__L) reported@AI_EmeraldApple @NikTek Exactly + Ubisoft would never listen to feedback and fix things so quickly