Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rouen
|
Hacking / Cheating | 6 hours ago |
|
Le Puy-en-Velay
|
Matchmaking | 10 hours ago |
 Edinburgh
|
Matchmaking | 10 hours ago |
 Maracaibo
|
Sign in | 3 days ago |
 Soacha
|
Sign in | 5 days ago |
|
Nice
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Drax Solutions (@Drax_Solution) reported@Souls_Black09 @UbisoftSupport Hello send a dm 📥 I help you fix your Ubisoft account
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported@SicklyTheNinJa The biggest issue it has is that AC never was supposed to be a yearly franchise but since AC2 did so well Ubisoft decided to make an Ezio trilogy which severely hurt the Desmond story...
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VGFightschoolYT (@vgfytschool) reported@NirvanaSparkle @itzTizzleYT Its usually game dependent. Crazy as it sounds, Ubisoft games have a ton of accessibility features on PC. Problem is their drm and account system.
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Tom Vintinner Anry (@Tomvintinner) reported@AzraelUp Sometimes I felt regret spending money on r6m (I support the dev) because the server issues are so frustrating. They (Ubisoft Nova) said they will fix the latency and matchmaking issue at the last update. And .. surprise!! It worsened.
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CrazyMonkey27 (@CrazyMonkey2717) reported@TheDivisionGame I’m very disappointed. Ubisoft Support manually added the Esprit Corps Outfit to the wrong account even though the referral was completed correctly. I had the same sync issue before Case: 26013088
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Across 3 Horizons (@Across3Horizons) reported@tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍
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Enstell (@enstell_) reported@Pirat_Nation Ubisoft is not learning from their mistakes once again. With multiplayer games such as XDefiant and Hyper Scape failing due to various issues, another game will drag them further into the abyss.
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Steve M (@lostinwoods4) reported@SipSipStefen It's like the older Ubisoft games where it's a big open world with nothing in it but collectables. Recent Ubisoft games managed to somewhat fix this but seems like NTE is stuck in that 2015 era
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bobs burgersssss (@wAtErR2124) reported@AkiraAmora @Ubisoft Typical Ubisoft issue
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The Crew Motorfest (@TheCrewGame) reported@JimsterSeventy1 EU store is showing them for me, so I'd suggest contacting Ubisoft Support for them to take a look. The issue is resolved on our end 🙏
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Renish Siyodia (@sarcastic_gujju) reportedDay 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽
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InkedSylveon (@InkedSylvee) reportedsoo @NTE we sticking to the broken @ToF_EN_Official hmmmm starting to feel like yall are the CN Ubisoft cant make anything without it breaking
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JxhnBelk (@JxhnBelk) reported@Ubisoft @UbisoftSupport i got dishonorable, so now i am banned from rank, ive played this game for 11 seasons, never ever had a issue. but since im poor and my internet goes out and i cant join back when its out , you banned me from playing rank…. please help🥲🥹
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𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported@villixe2 @Ubisoft Rohankar repack is available on Internet archive. Running in windows 8 compatibility mode worked for me to fix menu bugs and glitches and the game is quite smooth. It's just a shame non PC players can't get the og
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PainlessScrub (@PainlessScrub) reportedYo Ubisoft what the hell man, your game is broken again… @UbisoftSupport @Rainbow6Game
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eA asuno (@asunoaim) reported@Chhesto @LZqAIM Bro if this happens I will cry maybe. It was also mostly due to issues taking too long to fix due to the engine they used and ubisoft not funding the project well enough. Mark Rubin always listened and the devs clearly did too imo but they weren‘t given the time to refine the build on that engine that they needed
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Misfit (@MisfitOneFour) reported@Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.
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M1cHa3L🇪🇸 (@FernandezMichae) reported@TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!
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Lil Beastii (@Beastiarii) reported@RGamerB_ PlayFab is a service for Developers for their games many third party Developers uses PlayFab like Capcom, Ubisoft, EA, Bandai Namco and more.. You are pushing a narrative that this is some type of Xbox/PlayStation console war bullshit and it’s not. That Halo game that you’re so happy that will be on PS5 is a remake of a 26 year old game with no multiplayer.. Why don’t you figure out why Marathon is failing ?
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Johnny (@N0Sign0fSanity) reported@RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!
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Dreadknight25 (@Dreadknight25) reported@14Vargen14 @TheGuiltyGamer2 @reevierat Ehhhhh I doubt that since that was a Ubisoft title, my guess is it’ll BRIEFLY mention fox’s absence (from mario galaxy plot point) and how some new system (please not Lylat or at least new Lylat zones) is in trouble bc of it.
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Ned Griffin (@Ned_Griffin) reportedI think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.
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Vincent Alexander (@Alex_the_beaner) reported@Ubisoft fix your ******* matchmaking you ******* imbeciles why am I playing with emeralds and champs as a gold and let alone why do I get 1 emerald while the other team is stacked with 2-3 higher ranks
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enviZERA (@enviR6riyl) reportednvm make it 7 hours @Ubisoft please fix ur ******* cheaters and servers
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Dave (@Dave20561101) reported@UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help
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The Man (@TheMan83167101) reported@NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.
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Warden-Commander (@KurouPS4) reported@elvenmaidinn I hate what Ubisoft did to Ubisoft. They got onto the live service train before Fortnite blew up (starting way back in 2013 when they canned Rainbow Six Patriots for the live-service Rainbow Six Siege. The last real Clancy game was R6 Vegas 2 all the way back in '08.
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Dapper_Swindler 2 (@sam566773923209) reported@MikeyNohMore I have seen other devs do that. Ubisoft will add or remove mechanics and stuff post launch. The vtm b2 devs added expanded melee combat just last months. I respect devs that will fix mistakes
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🔞LORITO ENLOKADO (@unchained_hound) reportedSpindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.
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Jack Avery (@_jackavxryy) reported@Ubisoft Fix my R6 account I have bought the game, level 50+ and have 20+ of attackers and defenders and still cannot play ranked. I’ve tried your case system and they aren’t replying, I have had it open for a month. Fix my account