Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/05/2025 15:35

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilEmbu Sign in
FranceParis Sign in
United StatesPhoenix Sign in
United KingdomDronfield Sign in
United StatesAustin Sign in
United StatesDuluth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ScootaDade matt (@ScootaDade) reported

    @MrLightningVolt Ubisoft’s about to crash lol

  • ySoCereal_ G (@ySoCereal_) reported

    @UbisoftSupport How about fixing the fact I have the season pass and its asking me to pay £19.99 for wrath of the druids.. This same issue has happened before. Why doesn't ubisoft learn from their mistakes?

  • ArxndelR6 Addy (@ArxndelR6) reported

    @stickula smh @Ubisoft fix ur services

  • Daniel03289578 Daniel (@Daniel03289578) reported

    @Ubisoft Why did none of my weekly bp challenges save in R6s? None of my headshots saved or eliminations or destroyed cameras. Plz fix this and if you have the chance to give me the xp, my psn is greendrift99. Thank you.

  • zestymemefinger chet o’rourke (@zestymemefinger) reported

    @geoffkeighley I’m a big fan of “buy it once” single player experiences, HOWEVER, I don’t think the Ubisoft announcement is the worst thing ever. I personally feel like a live service F2P Assassin’s Creed game would be pretty neat, with new free and paid content dropping over time.

  • deathhunter17 Death Hunter (@deathhunter17) reported

    @hxmilton_c yep, dark cloud even hints at the attack drones used in legion. the only problem is dedsec revenge isn't sold anywhere and I ask Ubisoft and they said they couldn't do anything about it so I haven't read it

  • witheball Witheball (@witheball) reported

    A Ubisoft service is currently unavailable. Please try again later.

  • TWO94076376 TWO (@TWO94076376) reported

    @Ubisoft how long till you fix the rest of the bugs in AC Valhalla? It's been out 7 months and some of us would like to finish it. Also, what's your policy on PAYING your beta testers? Asking since you made us all participate. 🖕

  • DeadmawAlex DeadmawAlex (@DeadmawAlex) reported

    Why does my game I’m downloading with Ubisoft connect keep dropping to 0b/s It works fine when I’m downloading games from steam and elsewhere any fix to this @Ubisoft @UbisoftSupport

  • RavioliTrap brueger (@RavioliTrap) reported

    @UbisoftSupport I instal uplay to play rainbow and I try to log in it says "A Ubisoft service is currently unavailable. Please try again later." I've tried to re instal, change the password, everything. I log in online and it works. what the ***** do I do now

  • Pvtforlife The Toxic Elitist (@Pvtforlife) reported

    @Ubisoft it sucks you are leaning towards. More free to. Play microtransaction garbage. Literally a blight on humanity that preys on people with poor impulse control. Thanks for contributing to the problem.

  • D2Glol D2G (@D2Glol) reported

    Hey Ubisoft quit being dog sht and fix server tyty @Ubisoft

  • Matias75423271 The_mad (@Matias75423271) reported

    @Ubisoft hey ubisoft, wtf with your games, I can’t play nothing, i trying to play assasssins creed rogue but is impossible always i have this problem, and you people never help me 🙄

  • TristanRendo Tristan Rendo (@TristanRendo) reported

    Ubisoft releasing less AAA games a year is honesty probably a good thing. Valhalla was so broken I literally could not complete the game for 6 months and that experience made me pass on Immortals at launch. I'd rather 1 or 2 AAA games a year that work.

  • DHawkiin DowaHawkiin (@DHawkiin) reported

    @ForHonorGame FH community: Please, Ubisoft, rework Shinobi - he's a weak hero Ubisoft: lmao here is a fix for 1 animation

  • LiamWhoLaughs Liam (@LiamWhoLaughs) reported

    Free to Play and Live service is taking away the creative and just becoming a copy cat of others before it. All I can say is I’m disappointed in what the gaming industry is becoming. Rant Over. [4/4] #FreetoPlay #Ubisoft

  • strcalexis Art (@strcalexis) reported

    @UbisoftSupport @R6esportsNA FIX UR **** *** GAME I DONT EVEN GOT TO EXPLAIN MY SELF FOR THE BULLSHIT U GUYS DO (currently loading back in my ranked game and been 15 minutes) **** ubisoft, ubisoftK

  • chef_fasano Fuzzy (@chef_fasano) reported

    @UbisoftSupport hey! I am logged in fine on my pc but when I try to log in on my laptop I get the “A Ubisoft service is currently unavailable” message. I don’t see any reports the Ubi Connect is down??? Should I uninstall/reinstall?

  • heidi_kat_stark Heidi Stark (@heidi_kat_stark) reported

    Bro ubisoft fix your game pls @Ubisoft

  • bandito_play Evgeni M. (@bandito_play) reported

    @assassinscreed ubisoft what is the problem? why do i have a season pass and the game asks to pay for dls? and many people have such a problem

  • dsh303 DSH303 (@dsh303) reported

    @dontletmereadw1 @TheStrandedDeep Do you realize how small a studio they are? Even as a PC gamer, I've been watching this game evolve since I bought it in 2015... they don't have the resources nor dev team size to work at the pace of EA or CDPR or Ubisoft to fix issues... indie game dev takes time.

  • strcalexis Art (@strcalexis) reported

    @UbisoftSupport @R6esportsNA FIX UR **** *** GAME I DONT EVEN GOT TO EXPLAIN MY SELF FOR THE BULLSHIT U GUYS DO (currently loading back in my ranked game and been 15 minutes) **** ubisoft, ubisoftK

  • NecrossI NecrossIT (@NecrossI) reported

    @UbisoftSupport is there currently a problem with the login? I cant connect to the ubisoft services

  • jonnyjonman JonMAN🍂🎄🍂 (@jonnyjonman) reported

    @chimp_magnet @Heikoala2 @Polygon Ubisoft doing this, while Sega had Yakuza 7 being there best selling game in the series and had plans to expand Atlus games giving them a worldwide releases. Plus, Resident evil 8 selling like hotcakes Ubisoft only cares about 'live service' games

  • btomaek btomaek (@btomaek) reported

    @geoffkeighley yes but ubisoft games are glitched forever while ea at least tries to fix em

  • 477_javi 🕊️ (@477_javi) reported

    @Ubisoft fix your **** game

  • TheOmegaVirus Between a rock and a Charred place (@TheOmegaVirus) reported

    EA, Activision-Bliazzard, and Ubisoft keep trying to say that single player non-live service games have no future but every Resident Evil and Yakuza game sells gangbusters

  • Stabbie4 stabbie (@Stabbie4) reported

    Not to say all longer games are nier,witcher 3, and ghost of tsushima make it enjoyable going around the world of those games and make me want to explore It's just like every ubisoft game that end up being really bloated that are more of a problem

  • TimmyTechTV TimmyTechTV (@TimmyTechTV) reported

    @Signal_Studios Does this mean you will fix the horrible Toy Box version that Ubisoft published that still doesn't work for many of us?

  • Command3rKane Kane|| (@Command3rKane) reported

    @Ubisoft @ZhugeEX @Ubisoft bring back the 2000s when u had good games that had polish .. every game u release is a buggy filled mess with no polish no story and stupid decisions , ie broken up dark zones , drones and dead open world and still no SPLINTER CELL .