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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Burgkirchen an der Alz |
Online Play | |
 Harleysville |
Sign in | |
| Katy |
Sign in | |
 Contres |
Glitches | |
| Bielefeld |
Online Play | |
 Uzyn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Zak
(@Muted2Nzky) reported
@Ubisoft @UbisoftMTL @Rainbow6Game please for the love of god fix this bug, I can guarantee you it all ready exists on r6 fix and you know exactly what im talking about
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Rembu
(@Rembu_) reported
@UbisoftSupport I need help recovering my ubisoft account that was recently hacked. and I am unable to contact support through the email because despite me uploading pictures as evidence. I am also unable to login to the account since the email and password has been changed.
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Cactusman🌵
(@DCapdebo) reported
@assassinscreed 6. Ubisoft website help section states every content that is part of an edition can be bought separately which is not true. As a fan of the franchise who would like to collect all Assassin's Creed related content on Ubisoft Connect, pls fix your launcher.
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Dandy
(@Dandy_Kaiju) reported
@ianhamilton_ @IGN idk what to say man celeste does it in a way that can’t really be applied to hollow knight and saying an indie game should have a feature that a big studio like ubisoft has no trouble with implementing just feels like punching down
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Miguel Gonzalez (Multipal) 🇺🇦
(@Multipalzero) reported
@MichaelCal3302 @ahmad_kb @Pirat_Nation What I'm saying is that Ghost of Tsushima isn't much of a video game. It's a glorified Assassin's Creed because it's from Sony, and it suffers from almost all of the problems of the Ubisoft series. There's not much to overcome.
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Aku Seppä
(@FonkersR6) reported
.@UbisoftSupport my ubisoft account has been hacked since february this year and your support service has done nothing to help me regain access to my account. Can i get some assistance on this matter or not?
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IRUSTRATIONS
(@IRUSTRATIONS) reported
Ending the rant, At this point we don’t even fare about season or chapter. Just fix the game. Use this season to fix the core gameplay like how Ubisoft did with R6S (Operation Health), listen player feedback. Or, Revert back to beta like Splitgate 2 did.
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divided
(@divid3d_by_0) reported
@Grummz They know that they don't have big IP pool, so the smart thing is to just get out from public trading. They don't want the same "problems" from activists investors that ubisoft had.
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IRUSTRATIONS
(@IRUSTRATIONS) reported
Ending the rant, At this point we don’t even care about season or chapter. Just fix the game. Use this season to fix the core gameplay like how Ubisoft did with R6S (Operation Health), listen player feedback. Or, Revert back to beta like Splitgate 2 did.
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Quartzy
(@Frexs06) reported
@Rainbow6Mobile Hello I play the game since 2 years and its been 1 week since I cant launch the game and I got error 13 I tried contacting Ubisoft support I uninstalled the game reinstall it nothing works what should I do
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The Seal
(@TheTrue_Seal) reported
@TimoYTT Darby related things excluded, pretty much every Ubisoft game in the past 7 years has suffered from the same issues in writing. The same can also be said about the animations. I just hope the upcoming restructure fixes thing... especially for AC!
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yMysticc
(@yMysticc) reported
@Rainbow6Game @Ubisoft How are both of my accounts getting negative communication SO BADLY. To the point where im dishonorable on TWO ACCOUNTS. And I DONT EVEN **** TALK MY TEAM. I literally tell my teammate something nice and i get a “voice chat abuse detected” FIX YOUR STUPID AI ****. IVE PLAYED 30 QUICK MATCHES ALREADY.
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Time2split!
(@Time2splitters) reported
@ColtonMLong @eurogamer Well Sony doesn't have that Ubisoft money to throw around on mere sidequests, not after all that Concord and like 8 live-service games.
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Mike H
(@MikeH12187095) reported
@TheDivisionGame You know i check ubisoft servers no issues says but here yet again i dc'd
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Cactusman🌵
(@DCapdebo) reported
@assassinscreed 6. Ubisoft website help section states every content that is part of an edition can be bought separately which is not true. As a friend of the franchise who would like to collect all Assassin's Creed related content on Ubisoft Connect, pls fix your launcher.
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D
(@Dinherribs) reported
@assassinscreed @Ubisoft can you fix acu xbox servers
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Spencer LaBauve
(@LabauveSpencer) reported
@Ubisoft @UbisoftSupport @Rainbow6Game just got elo trapped again thanks a lot I’m sure I’ll never get this elo back bro said he’s been doing it for five seasons but yall can’t fix any cheating problems so it’s not a surprise
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r6demon123
(@r6demon_123) reported
@FrazierKay about 1.49 billion dollars to buy ubisoft and fix their game called rainbow six siege bring back the 1.5 scope and ranked 1.0
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S2pidRetroGamer
(@S2pidRetroGamer) reported
That said, I HAAATE that modern Ubisoft games require connecting to their online service! I no-longer have the password to the Ubi account tethered to my Xbox profile. Because of that I can't log into Connect on my Series X! >=(
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Black_Riddler
(@blackriddler02) reported
@Daily_SWGames Outlaws was a good SW game. Unusual, daring, but that's exactly what made it cool. It showed that you don't need lightsabers and the like. The problem is/was the Ubisoft formula. The world wasn't empty in places, but especially on Tatooine it was. There's just not enough 1/x
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Quartzy
(@Frexs06) reported
@Rainbow6Mobile Hello I play the game since 2 years and its been 1 week since I can launch the game and I got error 13 I tried contacting Ubisoft support I uninstalled the game reinstall it nothing works what should I do
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scoutmaster timmi
(@LordOfRedWolf) reported
@KhaosKontroller @Geezaws2 idk why we act like insomniac makes terrible slop like ubisoft. they can definitely make errors for sure spider-man 1 and miles were amazing games, plus infamous is also extremely solid games, spider-man 2 is a slight misstep but it doesn’t mean they can’t make a good game
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Temperance
(@chromalescence) reported
@saigerou i didnt see this comment until now absolutely i think it's a genuinely good game and not just good for ubisoft or the franchise i think the issue is people were disappointed by WD1 and WD Legion sucked *** so
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🤌 Cannnolii 🤌
(@Cannnolii) reported
@Rainbow6Game before Ubisoft crashes and burns can you fix the issue where shields are hitting? It’d be nice to see you **** tards do something right before Ubisoft goes under🫡
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🍊CrispyFrise🍊 (COMMISSIONS OPEN)
(@CrispyFrise) reported
@Gh0stFactory Crash only did ai once and even then those got deleted, and ubisoft confirmed a couple weeks ago new rayman projects are in development😭
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Nocberry 🏳️⚧️🏳️🌈🇺🇦
(@NBerryInk) reported
@molesgaminghole @SwitchUpG Some developers van do great, but some others are very sloppy. Capcom and Ubisoft seem to have no trouble to develope for switch 2
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HiggyBabySway
(@HiggySway) reported
@leuk_o @Grummz I would fully agree with you, but they won’t let us fix their companies. We have protested online, we’ve quit buying their games, yet it’s just 1 release after another with the same garbage. I’d love to Fix Rocksteady, WB Games,Naughty Dog,Ubisoft et al. Yet they won’t listen.
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Captain Mordreds Positronic opera (comms open)
(@ZloNoNameSov) reported
@Abaddon52759235 It's not even studios is the problem.I would love to use this curse for good like taking down ubisoft or EA, but because of how niche i am i just keep plauging indie devs.
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kev
(@Baxternsfw) reported
@Ubisoft Fix your damn game, ya'll giving us so many issues on siege, come on...
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Misguided
(@Misguided013) reported
@chambourine The main issue I have with modern siege is the amount of cheaters, but I doubt ubisoft will do anything about it