Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Lille	Sign in	10 hours ago
Paris	Sign in	10 hours ago
Paris	Sign in	10 hours ago
Pierrevert	Sign in	10 hours ago
Rennes	Online Play	4 days ago
Soumagne	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nate Corwin (@NateCorwin1) reported 5 minutes ago

  @MihajloBlagoje9 @TheRealZephryss This really shouldn’t be a ******* issue. There are other things that actually deserve criticism. This just seems really ******* stupid specially when companies besides Ubisoft have done it. I’m tired of this one-sided mess either. It’s bad for everyone or it’s not.

• 
  Sporg (@SporgSensei) reported 5 minutes ago

  @lmkifiwin That's the problem. People get too easily hyped for a "REMAKE", "REMASTER" of THE SAME COMPANY that ruined so many of their current IPs. Ubisoft isn't the same as they use to be. It's a company full of dumb people. Do you HONESTLY think they had any amount of respect for it?

• 
  DeltaRecon (@SOCOMandChill) reported 7 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game Another day, another closed ticket for my ban appeal. Your 2FA failed me and now my 10yr account is perma banned. Great customer service from a top tier company... not. You lose a customer for life over this. Nobody wants to help??

• 
  Francisco Castelo (@brdemonight) reported 11 minutes ago

  @Pirat_Nation Yeah, like the problem with Ubisoft is its size. The problem with it is the woke ideology. At LEAST half of their employees are incompetent woke retards. Imagine creating 70 woke retarded small studios to deliver woke **** every year. Those guys need to go back to McDonald's

• 
  Jaiden Franqui (@JaidenStation) reported 16 minutes ago

  Studio Appreciation of the Day: Motive Studio (@MotiveStudio) A different studio that acts on its own from the corporate parent. Founded in 2015 by Ubisoft legend Jade Raymond, as the Canadian development team for the controversial Electronic Arts (@EA), they immediately got their start with development on Gaia, but immediately the studio began to have an identity crisis once they started to work on the campaign for the PR disaster that is Star Wars Battlefront II, and once that game was mercifully released, conflicts arose with Gaia and was unfortunately cancelled by 2021. That ended up being a blessing in disguise, as once Raymond left to join Google (remember the Stadia?), Patrick Klaus, also from Ubisoft, was assigned as the GM of the company and after launching the mediocre enough Star Wars Squadrons game, EA decided to take a gamble on Motive by assigning them to work on something new to Dead Space in response to Capcom striking gold with the Resident Evil remakes. The result? It worked. 2023’s Dead Space immediately brought in interest in the studio, as it successfully captured the ambiance of the original game, while improving on a few quality of life changes that made an accessible package from start to finish. The big problem was that EA published it, and the game undersold expectations, which is understandable given the $70 price tag and people didn’t know that it was going to be another live service game as people has been getting accustomed to with the company in recent years. Despite working with DICE on Battlefield 6, which was a fantastic result of EA finally getting Activision a taste of their medicine, Motive is position as the next in line as they are working with Marvel to develop a game based on Iron Man, and with their quality that was provided with Dead Space, I think we can expect it to be like a narrative driven action-adventure third-person shooter, with flying mechanics inspired from the BioWare failure that is Anthem. Motive is next in line and out of all the EA developers that would have a solid future ahead of themselves, they are ready to prove themselves wrong as single player games should be a big component in their overall business strategy.

• 
  Chris (@Chris_Somewhere) reported 17 minutes ago

  @Mangalawyer Ubisoft is already in financial trouble. This game will only make the bad situation worse, as it is not going to sell well.

• 
  Auris (@AurisTFG) reported 18 minutes ago

  It’s about time these tree performance issues finally get addressed. And please add a separate option for toggling grass on/off instead of forcing competitive players into a very specific graphics preset just to avoid gameplay issues. @Ubisoft @Hylis1 🙏 Thanks!

• 
  Revan (@LordRevan_) reported 18 minutes ago

  @MonkeyMajick @assassinscreed As long as you don't blame Ubisoft for the game not working for you.

• 
  Woody (@HonestGmReviews) reported 22 minutes ago

  @lastchalice I don't know much about Outlaws beyond what people say about it. That's why I'm curious if this is the title that's going to turn your opinion of Ubisoft games. As for the company itself, I think they're in the same boat as the other big studios. They just got too big for their own good and they're struggling to come up with fresh concepts because the main concern is the bottom line. Their cautious experiment in Web3 didn't really work out. Star Wars licensing didn't either, so now they're going to pivot to re-releases of their catalogue. AC4 is going to sell a lot of copies no matter what, but it turns out to be a dissappointment, the company could be in real trouble. At that point, their established IPs are feeling stale, they can't produce creatively anymore, and they can't remaster their games...not many avenues left for them to head in beyond those.

• 
  𝕾𝖍𝖆𝖉𝖔𝖜𝕳𝖊𝖆𝖗𝖙 🖤🗡️ (@xShephardx) reported 22 minutes ago

  Perfectly encapsulates my own issues with it, i knew it was too good to be true. I was honestly an idiot for thinking ubisoft is back.

• 
  Itsy (@trstnnsr) reported 25 minutes ago

  @topchef1288 I think this complaints can help Ubisoft fix some of it, example it is really weird that animals are spongy we can kill them in the original with one or two hits also with hidden blade, why make it complicated it ruins the fun tho

• 
  shysno (@shysno23) reported 25 minutes ago

  @DanielVavra Didn't know you have problem with Ubisoft. What's the drama, say it.

• 
  FranHN 🇵🇸 🇸🇩 🇪🇭 🇨🇩 (@FranHN__) reported 27 minutes ago

  @RayRichh @_syncbreaker_ The games are not lazy at all. The problems with Ubisoft are about management and financial management

• 
  AgentofChaos07 (@AChaos0790849) reported 30 minutes ago

  To be clear I’m. It calling anyone out in this I’m just saying to everyone in general. Ladies and gentlemen this is why you never pre order a Ubisoft game. I was so excited for this remake but will not be buying it. All they had to do was remake the graphics and fix complaints that the community had about the original one and it would have been a damn money printer. Instead they ******* ruined it by ******* up the cutscenes. Censoring the language, insults, and hot characters and turned it into to AC Shadows basically. **** @Ubisoft you dumbfucks deserve to go bankrupt.

• 
  JamesJay (@jamesjay_music) reported 31 minutes ago

  @Patrick_Wolf_YT @ApollosMission I am enjoying the game, albeit I have a few niggles since the new season. However, I am running it daily now, so definitely not dead. Hope that Ubisoft keeps pushing forward with it, and get rid of the bugs, server issues, and constant disconnects (especially during Escalation that costs me tokens).

• 
  TechEdgeDaily (@techedgedaily) reported 31 minutes ago

  @Pirat_Nation 16,600 Ubisoft employees vs 250 at Warhorse making KCD2 puts the AAA bloat problem on a billboard. one studio can't justify 70x the headcount for the same output. that's not a workforce, that's a coordination tax.

• 
  Robert Gough (@SilentWraith87) reported 36 minutes ago

  @NuCaloric I mean the word was that Division 2 was gonna end live service and everybody played it and even Brain Dead Ubisoft were smart enough to keep it going and it still get's updates, so while unlikely that it would happen here, it has happened before.

• 
  Barut404 (@Swifty404) reported 37 minutes ago

  @UbisoftSupport Hey Ubisoft do you even work ? My ticket for a error on R6s Shop has been closed whit no answer from youre side and now i have a porblem whit ac Syndicate do you also close it after 4 months whit no answer ?????????????????????

• 
  Adam Hannan (@AdamHannan7) reported 38 minutes ago

  @TheHiddenOneAC I'm not interested in Hexe by the sounds of it at all but if the presentation is backwards from this then idk how Ubisoft can't see that's a problem.

• 
  Runicfury (@runicfury) reported 40 minutes ago

  @NikTek When you buy a game on steam, you also shouldn't have to connect to the original publisher like Ubisoft. Why do I have to login with steam and then log in with another game company. If I buy from steam my only login should be steam...

• 
  Revenant (@RevenantRemnant) reported 45 minutes ago

  @DavidLo05086582 No it's not perfectly fine, it's a lazy cash grab modern audience remake and Ubisoft are desperate, and you people are blinded by nostalgia and shiny graphics to notice the issues. Reused assets from the ****** RPG ACs and censorship with Anne Bonny and female NPCs.

• 
  Chi (@ChiGodd) reported 47 minutes ago

  @RalphyyR6 @Rainbow6Game Why am I so angry? Why do you think so many people use a Xim / Cronus because THEIR FAVORITE CONTENT CREATORS/ STREAMERS USE THEM OR GIVE THEM PLATFORMS like Ubisoft with Skyte and Jynxzi with Ilovexim giving them a platform is THE GODDAMN PROBLEM THEN THEY WONT BAN THE MFS

• 
  HammerStone (@Hammerstone911) reported 49 minutes ago

  @TheRealZephryss As far Left field as Ubisoft has become, this remake should be an appology to the fans. Give us some fan service. People are still talking about how ugly the broken nosed thing was in Star Wars Outlaws. Make the women attractive Ubisoft.

• 
  Dinnie20 (@RealDinnie20) reported 51 minutes ago

  @TheRealZephryss Guys I don't give a crap about you saying I complain, I think that Ubisoft never changes and they always make stupid mistakes and they have presented generally a different product now compared to reveal. PR issues like that is because CM doesn't play the games.

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 52 minutes ago

  I ran into the same issue while I was at ubisoft, I was specifically told to stop calling everyone Sir/bhaiyya and just call them by their name Takes a while to get adjusted xD

• 
  Loshe 🇫🇷 (@Loshe_FE) reported 55 minutes ago

  @Sonic_Guy_14 @dbs7y8fhbd @gamingguru456 Ok and ? Would it still be playable with a physical version ? Of course not because the problem is not the game being digital, it's Ubisoft forcing you to play online even for the solo content. Use your brain please.

• 
  PHTM | Devilking (@PHTMDevilKing) reported 55 minutes ago

  @jexworld_ Even if there servers weren't from ubisoft, i don't think they would fix them ngl

• 
  🔆 @finite@mastodon.social (@finitecrystal) reported 57 minutes ago

  Ubisoft did it for me a few weeks ago. To be fair, I was the legitimate owner of the account, but the only thing I had to prove that was my Steam login, which hypothetically could have been stolen.

• 
  Papa Posey (@PoseyDaGodx) reported 57 minutes ago

  @Ubisoft for the love of god I’m begging you @Rainbow6Game buff zofia recoil on controller u can’t have pc usable and console **** she’s damn near S tier on pc now and she is b tier on console cuz her gun sucks too much horizontal recoil fix asap unbalanced

• 
  Stay_Hydrated_Bot47 (@Stay_Hydrated47) reported 1 hour ago

  @megigogi It's the only *good* Ubisoft open world. Only one with any heart put into it but it still has Ubisoft problems