Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (17%)
• Glitches (12%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Pontivy	Sign in	24 hours ago
Paris	Sign in	1 day ago
Marseille	Glitches	2 days ago
Ogíjares	Sign in	2 days ago
Cergy	Sign in	2 days ago
Orléans	Glitches	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Please Explain (@Please_Xplain) reported 5 minutes ago

  @Ubisoft I can't create an account. Tried 30 times. error error.

• 
  KillerSneak (@killer_sneak) reported 5 minutes ago

  @GhostRecon Can’t claim it from my iPad so this is not a “claim” your game. This is false marketing. I can login to my account fine, I can’t claim the game as I need to download Ubisoft connect for what ever 1990’s reason.

• 
  Aychawk (@AychawkR6) reported 7 minutes ago

  patiently very patiently waiting for saudi arabia to buy ubisoft. things will almost immediately change if that happens because management wont have a problem increasing opex for real change

• 
  Evan Kitchens (@EvanKitchens4) reported 8 minutes ago

  I'll give Ubisoft this. While I'm disappointed that we're going through ANOTHER purge, we should also know this. Just Dance Unlimited lost over 200 songs because of the same licensing issue. If anything, this is a rather tame loss than JDU is getting put through

• 
  Emzy_Leigh (@emzy_leigh) reported 10 minutes ago

  @TCWCrazyZaku This is correct, the same as racing games but soemthing you will notice with the majority of older just dance games is they can no longer be bought directly from ubisoft. You buy them second hand now. That because they delist the game which prevents them being taken but in turn no more copies of that game are made. This happens with alot of racing games with music. JD+ is an additional service to provide access to songs from previous games and service for a time they have never said forever. The live service from a business perspective prolongs the life of those maps on ubisofts end. As once they no longer sell that specific game the map was essentially 'dead'. Now they can make them available for as long as they can through the live service. Its an addition

• 
  Varré ✝ (@Le_Mask_Keeper) reported 11 minutes ago

  @SynthPotato It genuinely pisses me off how badly Ubisoft Quebec ****** with the modern day in Shadows. AC Vahalla, for all it's faults, was finally the chance to fix the broken and shattered Modern day but Ubisoft looked at Darby hard work and said nah, let's start this stupid plot.

• 
  Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reported 12 minutes ago

  My issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.

• 
  Pouët (@Pouet2) reported 15 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  BlackUchiha (@BlackShinuchiha) reported 19 minutes ago

  @Ubisoft Ubisoft fix your god damn loging about 17x or more I have to reset my password to get in to Ubisoft connect

• 
  Jericho (@JerichoGTA) reported 22 minutes ago

  @FunkyDragoon @azizzzzzz00 @gtasix_ I think if there is a game that should have the $80 it would be GTA 6 the only problem is that slop companies like Ubisoft that have had the same graphics since 2015 will actually think they can do the same.

• 
  Master of Controversy (@THe0GAmer) reported 23 minutes ago

  @Pirat_Nation critics called ac odyssey a bloated 100 hour slog then nolan film made 233k players return daily proving movies fix what ubisoft broke

• 
  Clifford Lim (@SinisterOyster1) reported 26 minutes ago

  @RohanKarMooN Been having a hard time with Ubisoft connect due to "failed login attempts" and "unable to activate a game" just because I tried changing my proton version 3x and now I have to wait 24hrs. Shts, crazy I just wanna download FC6 crack if not for achievements lol.

• 
  JUBEI YAGAMI ジュベイ ヤガミ(STAR WILF) (@yagamijubei28) reported 29 minutes ago

  @Nothing60697779 the issue here is that Ubisoft was caught lying that the person was a real samurai, not that Assassin's Creed is historically accurate.

• 
  Pouët (@Pouet2) reported 29 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  Dan | Dan_The_Noob (@DanTheNoob) reported 32 minutes ago

  @Ubisoft this just gives an error and asks for a cd key

• 
  DXB-KNIGHT (@DXBNIN) reported 33 minutes ago

  August is stacked, and most of it lands in the next six days. Here is what is actually confirmed versus what people are guessing at. CONFIRMED Aug 4: Final Fantasy XIV arrives on Switch 2 with a free trial, and its own separate subscription. Same day, Beast of Reincarnation, Game Freak's soulslike with no Pokemon in it, on PS5, Xbox and PC. Aug 5: Pokopia's first paid DLC, Bubbly Basin. Aug 6: Nintendo and Sony both report quarterly earnings. Take-Two follows on the 7th. Aug 7: Duskbloods network test selections go out. I applied, so this one is personal. Aug 13: Super Mario Sunshine joins GameCube Classics on NSO. Aug 20: Cost of Hope, STALKER 2's first major expansion. Aug 21-23: The Duskbloods closed test. FromSoft's first Nintendo exclusive in 23 years, with all screenshots and footage banned. Aug 21: Call of Duty MW4 early access beta, everywhere except Switch 2. Aug 25: Gamescom Opening Night Live, Geoff Keighley, roughly two hours, free everywhere. Nintendo, Xbox, Ubisoft, CD Projekt, Capcom and Bandai Namco are all confirmed exhibitors. Aug 26-30: Gamescom proper in Cologne. Aug 28: Elden Ring on Switch 2, delayed a full year so FromSoft could get it right. Same day, the COD open beta finally includes Switch 2. RUMORED, and treat it as such A third GTA 6 trailer around Aug 6. That comes from Tom Henderson reading Take-Two's habit of dropping marketing before investor calls, not from a leak. An Assassin's Creed Hexe date at Gamescom, from a leaker with a decent record. Ocarina of Time on Nov 12. ESRB rating filed, eShop page updated, and an amiibo dated to the same week. Circumstantial, but it keeps stacking up. Still no gameplay shown for a game Nintendo says is out this year. THE ONE TO WATCH Aug 6. Nintendo's quarter gets compared against the Switch 2 launch quarter, which was a record. The year on year numbers will look bad and the headlines will say sales collapsed. They did not. It is the same distortion that made June's US spending look down 21 percent when the first half was only 1 percent behind last year. Sony's is more interesting. Their quarter includes the disc announcement and an eight hour PSN outage.

• 
  Erhan Kubat (@erhankubatt) reported 40 minutes ago

  @bunnytv1 @UbisoftFR @Sylas_Nerd is solid for tech problems.

• 
  Dulez Ansi 💥🌐 (@dulansi) reported 40 minutes ago

  @bottygerjoe 💯 Ubisoft should fix their OLD game themselves if they expect us to go back and play

• 
  Division Legend (@division_legend) reported 41 minutes ago

  @TheDivMobile @Ubisoft is this a joke? They kept delaying the stream, only to drop a month-old recorded video? Nobody there seems qualified, 2-year-old issues still unfixed. Critical problems in development, management, and compliance. tbh, better to just shut the game down at this point.

• 
  Graff (@GraffTheChrono) reported 42 minutes ago

  @jexworld_ They don't exactly get to decide what to focus on when their parent company is telling them what to do and funding all their projects. It sounds like you have an issue with Ubisoft not BMG.

• 
  Daichi (@AshenOne38286) reported 42 minutes ago

  @Pirat_Nation It's not a software issue, it's a hardware limitation, you can't just break physics with an if (unless you're Ubisoft)

• 
  BESTESTwaifu (@BESTesTwaifu) reported 51 minutes ago

  "The board of directors themselves came down to demand the Fallout ARs be changed to strange pipe weapons!" Individual devs, no, but when I have an issue with For Honor balance, I don't go "grr, Steve from QA", I go "wow, the Fight Team is out of touch"... Not "Ubisoft bad work"

• 
  Ralph Wiggum: Registered Democrat (@ralphwiggumjr) reported 52 minutes ago

  @Rec_A_Dork Nobody is siding with corpos you narcissistic autist. We reveled in the flames of Ubisoft. You're quite literally just butthurt that a group of weirdo losers that you identify with, got **********. If ANY of these people are even 10% as good at the job they lost, as you're trying to convince people they are, then they should have no problem and be highly valuable to a company that will care about them. But that's not the case...is it.....they're actually the remnants of the greedy corpos creating job positions that aren't even needed, so they can check a bunch of social boxes. The story isn't: the greedy corpos are evil, the story is the greedy corpos are evil, and all these people ******* SUCK and it's a good thing they hopefully won't get their mits on a video game for at least a short amount of time

• 
  Strobe (@DragonBeast56) reported 52 minutes ago

  @UbisoftSupport my ubisoft account got hacked, the email was changed now i cannot login back into the account please help

• 
  sdeezy (@yrusalting) reported 53 minutes ago

  @Ubisoft how are you going to have a 25th anniversary for one of your best game series and have yet to fix a SIX YEAR OLD BUG that leads to an infinite loading screen??! Just bought it on PC and can't even play. I was excited for the new update but now I'm asking for a refund.

• 
  articfoxzz (@articfoxzzzzzz) reported 57 minutes ago

  @Ubisoft actually die idk how you managed to break a game that came out in 2017 and then have the nerve to say oops teehee not gonna fix tho actually kys

• 
  Dagger 323 (@dagger323) reported 59 minutes ago

  @BillyOfBagEnd @XboxArchives Any online-only live service game that a dev has milked for 11 years straight is slop. Further is it slop because it is largely multiplayer-only with no focus on mode variety or a developed singleplayer experience. It's a travesty to the Rainbow Six games that came before it, and demonstrates the peak model of greed and laziness that defines modern Ubisoft. Once again, Ghost Recon Wildlands was the only quality Tom Clancy game that's released since the 360 era. Siege is literally live service corporate slop.

• 
  ThaSwampDonkey (@ThaSwampDonkey) reported 59 minutes ago

  I still want to know if @Ubisoft is going to fix @GhostRecon Wildlands on PC. I as well as others with newer PC’s can’t launch this game in Steam or Connect. It has an infinite loading screen. Any updates if this will be fixed??

• 
  Aegis of Avalon (@AegisOfAvalon) reported 1 hour ago

  @TheDivMobile @Ubisoft The fact it's is promoted for Steam and Ubisoft Connect ignored is an issue.

• 
  Abhishek Kumar (@KuamrAbhishekJH) reported 1 hour ago

  @UbisoftSupport I am facing problem regarding Ubisoft connect service unavailable every two to three days and some time long interval which forces me to change my password. Kindly help me by assisting me on it to trouble shoot this problem.