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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 17% Online Play (17%)
  • 12% Glitches (12%)
  • 4% Matchmaking (4%)
  • 3% Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Paris Online Play 4 hours ago
São Paulo Sign in 1 day ago
Curitiba Sign in 1 day ago
Pontivy Sign in 3 days ago
Paris Sign in 3 days ago
Marseille Glitches 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • hxnxexx
    hanse_x 🌙 (@hxnxexx) reported

    @justdancegame @DaniloCroft (1) hey JD team, I'm sorry to ask here but has there been any issue with the most recent fankits? Asking because the exclusive assets that should come to the Ubisoft Creators Program members haven't arrived yet, I asked other people who are members and neither of them received it

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • monster_gamin
    monster_energy (@monster_gamin) reported

    @TheRealZephryss It will be great if ubisoft fix all there bugs, I can't play for 2 weeks now on my deluxe edition 👌

  • BlackShinuchiha
    BlackUchiha (@BlackShinuchiha) reported

    @Ubisoft Ubisoft fix your god damn loging about 17x or more I have to reset my password to get in to Ubisoft connect

  • DXBNIN
    DXB-KNIGHT (@DXBNIN) reported

    August is stacked, and most of it lands in the next six days. Here is what is actually confirmed versus what people are guessing at. CONFIRMED Aug 4: Final Fantasy XIV arrives on Switch 2 with a free trial, and its own separate subscription. Same day, Beast of Reincarnation, Game Freak's soulslike with no Pokemon in it, on PS5, Xbox and PC. Aug 5: Pokopia's first paid DLC, Bubbly Basin. Aug 6: Nintendo and Sony both report quarterly earnings. Take-Two follows on the 7th. Aug 7: Duskbloods network test selections go out. I applied, so this one is personal. Aug 13: Super Mario Sunshine joins GameCube Classics on NSO. Aug 20: Cost of Hope, STALKER 2's first major expansion. Aug 21-23: The Duskbloods closed test. FromSoft's first Nintendo exclusive in 23 years, with all screenshots and footage banned. Aug 21: Call of Duty MW4 early access beta, everywhere except Switch 2. Aug 25: Gamescom Opening Night Live, Geoff Keighley, roughly two hours, free everywhere. Nintendo, Xbox, Ubisoft, CD Projekt, Capcom and Bandai Namco are all confirmed exhibitors. Aug 26-30: Gamescom proper in Cologne. Aug 28: Elden Ring on Switch 2, delayed a full year so FromSoft could get it right. Same day, the COD open beta finally includes Switch 2. RUMORED, and treat it as such A third GTA 6 trailer around Aug 6. That comes from Tom Henderson reading Take-Two's habit of dropping marketing before investor calls, not from a leak. An Assassin's Creed Hexe date at Gamescom, from a leaker with a decent record. Ocarina of Time on Nov 12. ESRB rating filed, eShop page updated, and an amiibo dated to the same week. Circumstantial, but it keeps stacking up. Still no gameplay shown for a game Nintendo says is out this year. THE ONE TO WATCH Aug 6. Nintendo's quarter gets compared against the Switch 2 launch quarter, which was a record. The year on year numbers will look bad and the headlines will say sales collapsed. They did not. It is the same distortion that made June's US spending look down 21 percent when the first half was only 1 percent behind last year. Sony's is more interesting. Their quarter includes the disc announcement and an eight hour PSN outage.

  • JerBer11B
    JerBer (@JerBer11B) reported

    @Ubisoft Fix Wildlands boot up!

  • Shaun78hawk
    Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported

    @TheDivisionGame this ******* company seriously suck ***. It needs to be broken up and the IPs given to real developers because Ubisoft sucks ***. Every IP they touch they kill. Their only real talent is micro transactioning gamers to death

  • MohSkinnerr
    MohSkinner (@MohSkinnerr) reported

    @Ubisoft You have games that crash a lot; try to fix them and resolve their issues. I can't play a game if you have problems with your games. Fix that; don't be selfish and only care about money.

  • killertkr6
    Kill3RToNE #GTAVI (@killertkr6) reported

    Absolutely Disappointed By The New Update The PlayStation 5 Version It Just 60 Fps Nothing Changes Loading And Textures Are Still The Same . Pc Version Still Has Stuttering Issues Also Video Settings Won’t Save EveryTime I Open The Game I Need ToChange The GraphicsAgain @Ubisoft

  • AychawkR6
    Aychawk (@AychawkR6) reported

    patiently very patiently waiting for saudi arabia to buy ubisoft. things will almost immediately change if that happens because management wont have a problem increasing opex for real change

  • shanecook2002
    Shane Cook (@shanecook2002) reported

    @TrueSpidey @TheRealZephryss No they can’t when it’s a game that doesn’t need it especially since they designed the character to look a specific way and how tf am I unhappy for not wanting Ubisoft to add a useless feature the problem is they listen to yall and that’s why their games are **** and have been

  • Shredder1400
    Shredder - Mass Effect (@Shredder1400) reported

    @Azreal51265232 @xentinyl As much as I would like to, Ubisoft’s launcher is worse than dog crap. They’ve lost my account twice. I don’t wanna buy their games on PC unless they either fix their launcher or get rid of that requirement…

  • Le_Mask_Keeper
    Varré ✝ (@Le_Mask_Keeper) reported

    @SynthPotato It genuinely pisses me off how badly Ubisoft Quebec ****** with the modern day in Shadows. AC Vahalla, for all it's faults, was finally the chance to fix the broken and shattered Modern day but Ubisoft looked at Darby hard work and said nah, let's start this stupid plot.

  • GSingh424
    Nick Singh (@GSingh424) reported

    @UbisoftSupport @ekko0218 To clarify: my friend bought the game on HIS Steam account. He simply launched it for the first time on my PC, where my Ubisoft account was signed in. Ubisoft then permanently associated HIS purchase with MY account. Now he can’t play the $60 game he owns without my Ubisoft login

  • Tehgam3r
    Timo (@Tehgam3r) reported

    @AndreSegers I found Infinite suffered from the same issues Ubisoft had with the open world games. Repetitive missions, eg. blowing a base up, saving someone and you had to do that a few times to free up that section if memory serves me right. The movement and gunplay however was great

  • NewsProspector
    Prospector (@NewsProspector) reported

    @DoesItPlay1 @GamesRadar Ultimately what we need is a way to download the patches that games need to work and be able to store them locally on storage other than our consoles (for the sake of hdd space), and when we need them be able to use something like a UBS stick with the patch(s) on it to plug into the console and patch up the game. This would be for after when the online services to patch the game are no longer available. This would fix the issue with the bad releases (Ubisoft looking👀 at you) and aid in game preservation.

  • TechInStockUK
    💿 Tech In Stock UK 🇬🇧 Restock + Deal Updates (@TechInStockUK) reported

    @007GameIOI Also currently enjoying Assassins Creed Black Flag Resynced from @Ubisoft with fantastic 3D Audio / Dolby Atmos support, it's not a setup / configuration issue.

  • ilymarin777
    yukino (@ilymarin777) reported

    @Ubisoft atleast make it ******* playable and not crash on startup

  • RainingChipDraw
    RainStar🌧️⭐️ (@RainingChipDraw) reported

    Why ******** does Ubisoft connect lag my tf2 #killubisoft

  • PeKoe_Arts
    Pe-Koe Arts (@PeKoe_Arts) reported

    @alhumaiem @Darkfoxx71 @Ubisoft A lot of people are having the same issue. Hopefully a fix is on the way soon

  • ThaSwampDonkey
    ThaSwampDonkey (@ThaSwampDonkey) reported

    I still want to know if @Ubisoft is going to fix @GhostRecon Wildlands on PC. I as well as others with newer PC’s can’t launch this game in Steam or Connect. It has an infinite loading screen. Any updates if this will be fixed??

  • Lancaster_1899
    𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported

    @ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.

  • LordDyl2004
    The Lord Dyl V2 (@LordDyl2004) reported

    So Ubisoft is pulling over 50 songs from Just Dance +, and there’s only two of them that I find notable to talk about. The first being Taio Cruz’s Dynamite, which I actually don’t care about, since the tracking on that on is absolutely AWFUL, and if they can’t fix then whatever, go ahead and delete it and remove that bs score from my record. What I’m really upset about is Lil Nas X’s Panini being removed, that’s like the ONLY song he has on there and I love his songs so if we can’t have that then how are we ever going to get Montero back in the game?! Whatever, it’s not the end of the world. This is the best I could do with my last run on it, hopefully companies learn that updating licensing agreements won’t hurt their overall revenue.

  • kairl_brandon
    bkairl18 (@kairl_brandon) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game. This is becoming a joke like for **** sake fix Ur game, every single game I'm going against a cheater and it's making it less fun and unplayable. ******* DO SOMETHING!!

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • stefano_vene
    Stefano Veneziani (@stefano_vene) reported

    @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

  • KuamrAbhishekJH
    Abhishek Kumar (@KuamrAbhishekJH) reported

    @UbisoftSupport I am facing problem regarding Ubisoft connect service unavailable every two to three days and some time long interval which forces me to change my password. Kindly help me by assisting me on it to trouble shoot this problem.

  • VMajik
    This Man, That Man (@VMajik) reported

    @Yappinfree @thiccdotexe @Wario64 Coming back to add that the main reason Ubisoft and EA could make so many dud games (other than having really popular franchises) is mainly Live Service money. EA has their sport games so they'll basically never go under unless they do something really dumb, but Ubi? Not so much.

  • BESTesTwaifu
    BESTESTwaifu (@BESTesTwaifu) reported

    "The board of directors themselves came down to demand the Fallout ARs be changed to strange pipe weapons!" Individual devs, no, but when I have an issue with For Honor balance, I don't go "grr, Steve from QA", I go "wow, the Fight Team is out of touch"... Not "Ubisoft bad work"

  • HappyKuroKitty
    Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reported

    My issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.