Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Rennes	Online Play	2 days ago
Soumagne	Online Play	5 days ago
Paris	Sign in	5 days ago
Bradford	Sign in	5 days ago
Amiens	Sign in	5 days ago
Elche	Online Play	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Down4cards (@Down4cards) reported 1 minute ago

  @BardoUmbra @Pirat_Nation Because it's not how it works. Ubisoft had hundreds of games. Some live service some in development they released 6 games last year and were working on including 6 live service games being updated. Most of these games have smaller dev teams than war horse.

• 
  @chacachaca13 (@CB47192501) reported 2 minutes ago

  @the_big_bongo @TheDivisionGame This game needs about another year to fix the mobile and pc stutter issues and the never before seen bullet sponge enemies in an Ubisoft game. Plus they need to remove the gacha mechanics and ****** resource drop rates.

• 
  D. (@MysterD) reported 2 minutes ago

  @coconut_jpgg @Jaywalking0d That double-DRM/double client-app whammy causes lot of problems w/ services & the game booting-up at times - been through it w/ ME:LE on Steam (also needs EA App), PoP: Forgotten Sands on Steam, (also needs UPLAY), RDR2 on Epic (also needs Rockstar Launcher), etc. 2/2

• 
  FranHN 🇵🇸 🇸🇩 🇪🇭 🇨🇩 (@FranHN__) reported 4 minutes ago

  @RayRichh @_syncbreaker_ The games are not lazy at all. The problems with Ubisoft are about management and financial management

• 
  maze (@mazey013) reported 10 minutes ago

  @xShephardx a multi billion dollar company skimping on their cutscenes and the quality of storytelling since the past 3 games and people wonder why ubisoft receives so much hate. this and alot more. idk if they have much time to fix stuff, but if they do then it's surely needed.

• 
  TUY (@TUYonYT) reported 11 minutes ago

  @KryZenDesigner It's both their faults, Nintendo for even making the ideas and Ubisoft for cheaping out and using it. Nintendo should've had more storage options for its cartridges and this wouldn't be an issue in the first place.

• 
  Ben Perkins (@BenPerkins01) reported 12 minutes ago

  @Ubisoft @Rainbow6Game I’m seeing blatant xim and strike packs on multiple teammates and enemies in every damn game I play on ranked. You will lose me and many others if you can’t fix this ****. It’s so much worse in emerald, diamond, champ.

• 
  Gunslinger (@Rastaman2303) reported 14 minutes ago

  @TheHiddenOneAC Ubisoft is still Ubisoft some things can't change. And I'm afraid these aren't the last problems we might encounter during the release.

• 
  I.Don’t.Know.What.To.Put. (@sp7kr8j2ns) reported 20 minutes ago

  @TheCrewGame @Ubisoft LMFAO. How about you try working on stability issues so the game doesn’t crash all the time first! That’s just a start.

• 
  TechEdgeDaily (@techedgedaily) reported 22 minutes ago

  @Pirat_Nation 16,600 Ubisoft employees vs 250 at Warhorse making KCD2 puts the AAA bloat problem on a billboard. one studio can't justify 70x the headcount for the same output. that's not a workforce, that's a coordination tax.

• 
  Swanky McSwanky Pants (@McswankyPants) reported 24 minutes ago

  @lmkifiwin Modern day did suck but it sucking was just a consequence of the previous game killing off the protagonist of the last 5 games. I'd have preferred them to actually fix modern day instead of outright removing it but it's ubisoft we're talking about here

• 
  M 🏳️‍🌈🏳️‍⚧️🇦🇪🇺🇸🇮🇱🇮🇷🇦🇱🇨🇳🇺🇦🇨🇺🇻🇪 (@nameless_majin) reported 25 minutes ago

  @brutalace_mods Yea Ubisoft will never see a penny out of me. Pattern recognition is a gift from god. Seeing this over and over and over again and they still haven't learned a ******* thing despite seeing their stocks crash and more layoffs happen. So be it then just sell Ubislop to China

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 28 minutes ago

  I ran into the same issue while I was at ubisoft, I was specifically told to stop calling everyone Sir/bhaiyya and just call them by their name Takes a while to get adjusted xD

• 
  🌹Ash of Love and Hate🥀 (@Erebus_Ash) reported 33 minutes ago

  @FERMOR_23 @Pirat_Nation Because that's the issue with Ubisoft games and not that they're all buggy soulless garbage and cash grabs with the sole purpose of exploiting the customers suuure. But I guess a bigot can't think if anything beyond minorities.

• 
  Midas 🌟 (@midasrockstar) reported 34 minutes ago

  @Long_Time_Hiro @AllFatherMedia Oh no, don't get me wrong I want the game to succeed, I'm not a weird gamer goofball that hopes every game fails like 90% of them nowadays. Yes I have these issues, But to really see if I don't like the game I will buy it and play it because as I stated below, I'm a Ubisoft fan.

• 
  LyCaN (@LycanHTG) reported 36 minutes ago

  @UbisoftSupport @Rainbow6Game nah we cant even get in the game ubisoft connect has issues worldwide gonna fix it or leave it like that?

• 
  Sasaki Kojiro (@SakiKojiro) reported 36 minutes ago

  @BeOneWithTheBS @JessicaBoddy Bullshit. I guarantee you’re a young idiot invading the fandom and deciding it’s yours now. Idiots like you that just consume the slop and have no understanding of good storytelling are the problem. Chadley and his Ubisoft towers can screw off.

• 
  ゆっくりゲーム (@yukkurigamede) reported 37 minutes ago

  @sfdxpro But, if it like Ubisoft and work on glitch too ,I think not speak so quickly

• 
  Timo (@TiimoTP) reported 37 minutes ago

  @__John741 KCD2 has significantly more motion capture than odyssey and Valhalla, that alone makes it better, cyberpunk made an in game cutscene system that is leagues of AC, and Ubisoft have the money, it’s clearly a skill/laziness issue, not money.

• 
  🪬Voided_Reality🪬 (@Voided__Reality) reported 39 minutes ago

  @imbratorX I'm not buying anything from @Ubisoft again. This is the last straw. They have completely ruined the franchise and no attempt at nostalgia is gonna fix it. Pre-order of Black Flag Resynced has been cancelled. Never again will I buy another piece of **** Ubisoft product.

• 
  Icelandic Cubicle (@CubeWater_) reported 43 minutes ago

  @topchef1288 No because this is clearly something done on purpose, they ragebaited the community for something they had already done just not released. While the game still has other issues which will either not be fixed or will be fixed after 5 months. Ubisoft has rotten very deeply.

• 
  holdie ❤️‍🔥 (@hldnswift) reported 44 minutes ago

  @Assassins_UK @YooHoodY OMG UBISOFT ACTUALLY LISTENED AND ACTED SO QUICKLY TO FIX IT?!?

• 
  XWIRES| KuroRaiden (BAROQUE ******) (@NC_KuroRaiden) reported 51 minutes ago

  @LordAri @RareBreedMG @fabriciothefox Alright I guess I should give my background. I have balanced tested and broken more fighting games than you can prolly name. I was a QA tested for Ubisoft preview games. I know how to break games.

• 
  I'm yeen (@flameydergon) reported 52 minutes ago

  @lordvictor I would agree but this isn't a borderlands issue, this is a Ubisoft issue, no one forced them to make this remake closer to their "rebooted" games but them, and borderlands issues stem from enemy leveling matching your own to an eventually ridiculous degree

• 
  Armaan Sidhu (@realarmaansidhu) reported 53 minutes ago

  @Pirat_Nation Ubisoft just announced billions in losses. The stock is in freefall. This is one of the largest gaming companies in the world failing to ship products people want to play. The financial picture. Ubisoft Entertainment reported full-year fiscal 2026 net loss of €820 million on revenue of €1.85 billion, down 32% YoY. Net debt now exceeds €1.5 billion against shrinking cash reserves. Market cap has collapsed from €7B in 2022 to roughly €1.5B today, an 80% drawdown. The structural problems. Star Wars Outlaws launched in August 2024 to mediocre reviews and weak sales. Skull and Bones launched after 11 years of development and was widely panned. Assassin's Creed Shadows delayed twice. The Division Heartland cancelled. XDefiant discontinued. The Ubisoft business model historically depended on annual installments of marquee franchises. The model assumed the brand would carry mediocre design. The 2020s gamer audience punishes mediocre design regardless of brand. The formula stopped working around 2022. The competitive context. While Ubisoft struggled, Larian (Baldur's Gate 3), FromSoftware (Elden Ring), Sony first-party (Spider-Man 2), and Nintendo shipped products that defined gaming culture. The bailout watch. Tencent owns 9.99% of Ubisoft and has expressed interest in increasing its stake. A full acquisition is now possible at the depressed valuation. The Guillemot family holds enough voting control to resist, but the financial pressure may force them to sell. The lesson for any creative business. You can ride a brand for 15 years. Eventually the product has to be good. Ubisoft forgot. The market remembers.

• 
  Papa Posey (@PoseyDaGodx) reported 54 minutes ago

  @Ubisoft for the love of god I’m begging you @Rainbow6Game buff zofia recoil on controller u can’t have pc usable and console **** she’s damn near S tier on pc now and she is b tier on console cuz her gun sucks too much horizontal recoil fix asap unbalanced

• 
  Sweetz (@Sweetzluf) reported 55 minutes ago

  Fix this Ubisoft. This is such a downgrade!

• 
  Count (@CountCukrescu) reported 57 minutes ago

  @Azote_Raul @SnakeHoppe well its not fully free, because big companies like ubisoft or EA who produce nothing but **** are supported by government because they want to keep GDP high not to mention the problems with IP law but yea, its the closest think we have to free market

• 
  s. smith (@Mrplaystation73) reported 58 minutes ago

  @Sinjun45 @mrpyo1 Ubisoft will forever attach themselves to assassin's creed which they should have branched off and fix watchdogs instead of ruining a new fun concept. I loved wd1 just playing them game and having someone randomly online interrupting hacking your game.

• 
  mizzy number two 🔞 (@freakymizzy) reported 59 minutes ago

  ubisoft fix your ****** game