Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Nice	Sign in	3 hours ago
Brasília	Sign in	8 hours ago
Fort Plain	Online Play	3 days ago
Greater Noida	Game Crash	4 days ago
Chaingy	Glitches	5 days ago
Saint-Maximin-la-Sainte-Baume	Online Play	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hobrick (@Hobrick1) reported 3 seconds ago

  @Raven_Crank I can't even start AC IV Black flag on PC because of Ubisoft connection issues lol... I've tried to fix it so many times :(

• 
  Andrzej Jeleń (@AndrzeJelen84) reported 44 seconds ago

  @EricSkibo72 @satyanadella AI destroyed Customer Service everywhere. Same issues with Ubisoft and its AI support - no way to get reasonable answers

• 
  Herman G. Krueger (@HermanKrue10077) reported 48 seconds ago

  @UbisoftSupport @Steam Bro, is this a late April fool? You have perhaps one of the shittiest launchers ever made in pc history. Every ******* time I open Uplay I have to resyinc some **** or login again. Just do yourself a favour, close that Cloaca Maxima and bring your games on Steam already.

• 
  Brandon May (@BrandonLynMay) reported 2 minutes ago

  What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

• 
  Nathan Jensen (@_Nathan_Jensen) reported 3 minutes ago

  @GPrime85 This is a huge issue where people who claim to want better media also refuse to pay for it. Disney, Ubisoft, and Random House may be ideological, but they also follow incentives.

• 
  Dark ties Yakuza (@2Wireg) reported 3 minutes ago

  @AdamReid1593771 @DestinLegarie Are you retarded? They added ubisoft plus games to the service thats 7.99 a month fortnite crew 11.99 a month thats 21 dollars in extra service for 3 bucks over the old price weather you use them or not doesnt matter but you are flat out lying because you are retarded

• 
  Dylan (Dill the Pickle) 🇺🇸 🎮 (@DeathLordStrong) reported 3 minutes ago

  @mcquack306 Honestly it’s always a risk when buying digital from consoles when it comes to DRM. There’s also a chance of DRM being an issue on handheld PCs like the steamdeck some games especially when dealing with Ubisoft, EA, 2K and others you’ll get slapped with DRM issues.

• 
  RandomPigeon (@RandomPigeon890) reported 4 minutes ago

  @helldivers2 Way to go **** over the community then peddle junk to a problem you created. Disgusting greedy behavior not even EA or Ubisoft would stoop this low.

• 
  Cash_Banooca (@Cash_Banooca276) reported 7 minutes ago

  @GloryJirat @RohanKarMooN EA desktop is reasonably unintrusive nowadays, Ubisoft Connect STILL pops up on the foreground, makes you sign in, checks for updates, cloud syncs seperately from steam, and THEN launches the game

• 
  Sweetz (@Sweetzluf) reported 8 minutes ago

  @iv_sal1 @ValyrianFPS Worth noting is that the same issue arise when using my copy on gog. Forget to mention that. So I reckon it would in ubisoft connect app too... But gonna try this too, thanks.

• 
  Silmerano (@SilmeranoX) reported 10 minutes ago

  @TheHiddenOneAC @Ubisoft fix this or we riot.

• 
  𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported 10 minutes ago

  @UbisoftSupport @Steam Remove the mandatory Ubisoft Connect login for games bought on Steam and things would already be so much better. Even better, just get rid of Ubisoft Connect entirely.

• 
  D. (@MysterD) reported 10 minutes ago

  @brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.

• 
  B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported 12 minutes ago

  @LightOfEtro @ForeverPhysical @Ubisoft You're literally part of the problem

• 
  Vince (@TheLunarTears) reported 13 minutes ago

  I'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then

• 
  Jakob Fel (@JakobFel) reported 14 minutes ago

  Ubisoft could've gotten me to buy Star Wars Outlaws in spite of its issues if they actually had the game participating in the May 4th sale... what is the logic of making that the ONLY Star Wars game on Steam that's not participating? 😒

• 
  Nose | 📺 Invincible S4 (@NoseOfDeath) reported 18 minutes ago

  That would've excited me back in the day but modern Ubisoft sucks so they'll ruin it. AC1 has its issues but I feel it doesn't need a remake.

• 
  PaTryk_Gracz0l (@patrykgracz0l) reported 18 minutes ago

  @UbisoftSupport @Steam funny that isnt a problem with any other non ubisoft game, detele the ******* launcher requriement

• 
  Across 3 Horizons (@Across3Horizons) reported 20 minutes ago

  This is how you Sign in to your Ubisoft Connect account if you used “Sign in with Apple“ or Google ID💠 As Apple users would know, if you use Sign in with Apple, you don’t actually create a password, Apple just signs in for you. Because of this, it can be difficult to sign in to the same account without using Sign in with Apple. Well thankfully, The Devision Resurgence devs are aware of this worry and have given us some instructions into resolving this🙏 On their Discord, in “FAQ“ they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” NOTE: If you never receive the password reset email, it might be because you need to use the unique email that apple creates for apps when you use Sign in with Apple (or also if you used “hide my email”) and not your actual Apple ID email I hope this helps anyone having this issue🍻 #TDResurgence @TheDivMobile

• 
  Visuljko (@Visuljkoo) reported 21 minutes ago

  @advent_agent It's a problem because ER has like 50 unique bosses and then stretches that to 165. And the reason for that is cause Fromsoft needed to do so to fill out the map Which is yet another problem that stems from the map size of the game. Ubisoft design

• 
  Misfit (@MisfitOneFour) reported 21 minutes ago

  @Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.

• 
  SushiHut 🇺🇲🍣 (@MrSushiHut) reported 29 minutes ago

  @Izelice Ubisoft is in so much debt that they're in real trouble.

• 
  Kudos 💜 (@KudosOnYT) reported 40 minutes ago

  Ubisoft make tactical skins (which I love) and they sell alright but people complain they are basic and lame. Ubisoft make crazy skins like this and and they sell VERY VERY well and people complain that they are too wacky . this is just the climate of live service games, people vote with their wallets and boy do they vote. This skin will sell an INSANE amount and they will continue to do more (which people want them to do) As long as Operators, Maps and guns continue to be free, WHICH IS THE IMPORTANT PART, then I don't care. It's optional. You got to cater to your paying players if you want to game to continue, its not rocket science

• 
  Aerith Bunnyborough (@AerBunny_) reported 41 minutes ago

  The other problem with removing the modern day was that Desmond wasn’t just any guy. Him through the DNA of his ancestors held THE KEY. It made a special connection, that Ubisoft hurt by removing Desmond. People accepted the modern day mess of AC4 cuz it still had that connection

• 
  𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported 45 minutes ago

  @villixe2 @Ubisoft Rohankar repack is available on Internet archive. Running in windows 8 compatibility mode worked for me to fix menu bugs and glitches and the game is quite smooth. It's just a shame non PC players can't get the og

• 
  Yenovéfa (@BohemianErestra) reported 45 minutes ago

  @Yuzuriha887 @RinoTheBouncer Nah, AC Shadows is Ubisoft's final form Of "large open world RPG, player time-waste simulator /w in-game purchases". It's a slog-fest by design & represents everything wrong /w Ubisoft games & deserves all the hate it got, even if you ignore all the controversies & other issues.

• 
  Shaun (@solid_mcavoy) reported 45 minutes ago

  Starlink is kinda good! Sure it has that ubisoft problem where in the first hour you'll see what you'll be repeating for the next 100 hours. Plus...it has the toys to life problem which you have to spend actual money on the weapons you use, but other than that it's alright!

• 
  Mahoney Gaming 🎮 Productions (@MahoneyGaming) reported 48 minutes ago

  @TheRealZephryss @Ubisoft from an OG since 07 fix this immediately

• 
  🔞LORITO ENLOKADO (@unchained_hound) reported 48 minutes ago

  Spindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.

• 
  racc raccaracoon (@neutronmuncher) reported 49 minutes ago

  @Frank0076011 @Fleyta_Fley Ubisoft can develop good games. It’s just keeping them good is the problem. They just lose their identity and the reason why the games were successful. For Honor could be arguably one of the greatest fighting game ever just from combat alone