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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches | |
| Achicourt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dominic Tarason
(@DominicTarason) reported
@Psilocervine Except that even people who bought it in those packs or even subscribe to Ubisoft's own 'get all our games and all DLC' service are going to be losing out on stuff.
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Mike Maynard
(@SkullPirateMike) reported
@Ubisoft This is why I've always hated the idea of games as an online service. Eventually those games will stop being playable. Ubisoft's focus on the concept means that in future, when we look back at games history, it'll just look like Ubisoft didn't make anything for a decade.
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Kyle Simcox
(@AGhostlySpydr) reported
@ShinobiPhoenix @Helexzura @PMS_Jordan Huh? You're the one stating they're getting sued, which is objectively wrong. Ubisoft having a lot of problems, though? You are 100% correct about. They have a lot of issues.
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Revextion X
(@XRevextion) reported
@Ubisoft Fix you're game
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RedDevil
(@ReDevil0897) reported
@Bioalpha @Nors3 @Ubisoft This is no different than Netflix removing your favourite show. Only difference is, you can still access the game if you purchased it. There's no issue here.
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Boone
(@Xx_Boone_xX) reported
@PatStaresAt Ubisoft; creating problems and not bothering to fix them.
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TweedleDuck
(@tweedle_duck) reported
@ModernVintageG The next step as a games as a service. I’m sure it’ll be available for “free” with a Ubisoft + subscription service. Eventually their library will only be accessible through their service. No physical copies made, no production line to worry about.
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Pratik Suryavanshi
(@pratik_suryvnsi) reported
@JoshStrifeHayes If you buy any game of Ubisoft from the steam they ask you to login in Ubisoft connect to give access to play that game right.that purchase game’ll be shown on Ubisoft connect and even u can play on it.If they remove from steam even u can play through Ubisoft connect,I think so.
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DecidedAsh 💜
(@decidedash_) reported
Still upset about @Ubisoft ‘s stunt yesterday. They’ve since backed out of completely denying service to Assassin’s Creed Liberation (even if you own it), but the damage is done. Absolute garbage company
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Michael
(@smeghead25) reported
@dark1x That was the case originally, I do believe it was a miscommunication on Steam's part as it was very clear on Ubisoft's FAQ. But paid singleplayer DLC is still being made unavailable because they tied installation to some online service which is just as awful, so **** 'em.
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Sapphiretri Needs Coffee
(@SapphireTri) reported
@SidAlpha Ubisoft is glorified rental service. Unless is a retro game i will not buy any game from them again. Not risking my purchase turning into a rental later.
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Filthy
(@STUDxNINJA) reported
@UbisoftSupport @Ubisoft @Rainbow6Game FIX THE PING/CONNECTION I WANT TO HAVE 9 PING AGAIN LIKE THE GOOD OL DAYS EVER SINCE YALL CHANGED UP THE SERVERS THE GAME IS DOO DOO
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高橋さん、ありがとうございました。 平和を見つけてください。
(@ShinobiPhoenix) reported
from
Columbus, Ohio
@Helexzura @PMS_Jordan The entire of the internet is just looking for something to rage about for something to do since real problems can't be solved. Ubisoft is in enough real trouble with the French and Singapore Governments, there was ZERO chance they were adding to the legal fire.
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MusicalSoul
(@1MusicalSoul) reported
@assassinscreed ACS is SUCH a great game and got me through some really dark times. It’s sad that we can’t play it on PS5. It’d be great to hear something official from you over the issues/a patch. Surely with Ubisoft+ coming to PlayStation you won’t leave it unfixed. 🙏
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Mike Maynard
(@SkullPirateMike) reported
I know modders will eventually find a way to restore this stuff, but that's the issue, isn't it. If @Ubisoft sees their own games as disposable in the future, why should we pay money for them now?
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Magic_SchoolBussy
(@schoolbussy) reported
@ManletThorin No it's just Ubisoft we're pirating from I mean most of these companies we have no problem giving them money because that means they give us more of the good stuff that we like. But when you force DRM on us or pull all the shady **** you do yeah we going to pirate
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KyleCrusenberry
(@Kyle46227369) reported
@Ubisoft fix the disconnects on Rainbow Six Siege. It's getting on my nerves
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derek
(@chooiewooie) reported
@The_Ant_17 **** Ubisoft and **** digital. And regardless of how you bought a game if you bought a copy it should be yours to keep. I'm not interested in some piece of **** rental service.
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Miss Ashley 🏳️⚧️
(@AshleyAbstract_) reported
Hey Ubisoft. Go **** yourself. Taking away access to content people paid money for is ******* unforgivable (as if you already weren't unforgivable in this industry). Even if it's because it has poor compatibility with newer PC hardware let the community download and maybe fix it.
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Andy
(@Truly_Defective) reported
I see some people's response to the Ubisoft/Steam issues is to say "buy physical media" - ************, when was the last time you saw a CD tray on a PC?
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Michael
(@smeghead25) reported
@IGN Wow, Ubisoft is missing 90% of the point. Yes, people were upset because the information implied an entire game was going to be inaccessible. But the real problem IS the DLC that people have paid for becoming inaccessible as well. That's ******.
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Sharlut ♣ @World 5-3
(@CharlotteMedler) reported
@Ubisoft I’ll pirate all your dogshit games and see if they’re playable after sept 1. I wonder if it is possible! Hey remember that time you released a pirates crack to a game because you ****** the game with drm so hard you couldn’t fix it? Hahahaha
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hehehehe
(@nulixz) reported
@Ubisoft Not tryna be toxic or **** like that but there’s a ton of problems with Seige (the game that’s most popular)
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Tuna
(@tonnoquellovero) reported
People keep making lesion glitch and Ubisoft still make anything...
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Flannel Zamboni
(@FlannelZamboni) reported
@JoshStrifeHayes This is what "games as a service" concludes at. I think Steam should sue Ubisoft so they can refund to their clients.
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G. P.
(@Maginus_sama) reported
@HeisenbergFX4 @Ubisoft Note: ubisoft said it was a communication error with steam.. they game aren't being take away they will stay in your steam library.
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Zappieroth
(@haste132) reported
@JoshStrifeHayes Oh perhaps we just shouldn't buy Ubisoft games on masse then. Never gonna happen of course but it would be a good solution to the problem.
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Brandon Vasquez
(@ChrisPhone10) reported
@AlphaOmegaSin @one_big_boss The silver lining is that piracy and console modding are so easy to figure out, I could go on SteamUnlocked and get Liberation on my PC or go to Vimm's Lair and transfer it to my modded PS3. The issue is in the principle of the matter. Ubisoft is pirating games from their buyers.
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Zachary Christoforu
(@ItsChampMates) reported
@JeremyPenter It's so annoying with ubisoft all there big mainline games and even some of the smaller one have so much potential but ubisoft never fix what's needed to be fix just straight up copy and paste the games it's kinda sad tbh I just want be a ubisoft fan but it's so hard to care anym
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SUPERO2
(@SUPERO02) reported
@g_chrispy there had bee reports that ubisoft added a error that prevents you from starting it up