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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Malo |
Sign in | |
| Gouvieux |
Game Crash | |
| Laon |
Game Crash | |
 Ellensburg |
Online Play | |
| Rosharon |
Sign in | |
| Colorado Springs |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ᛣ LordKrust ᛣ
(@lordkrust) reported
@Ubisoft fix clash she's broken
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Goof'n Around
(@Paynen_Sahrow) reported
@Polygon The only issue with the original was it came out at a terrible time for Ubisoft. Prince of Persia, Beyond Good and Evil, and this all came out like literally the same day/month on PS2.
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Will Seaton
(@W0lf619) reported
@UbisoftSupport A follow up on this; have reinstalled Ubisoft Connect - still having issues. Recap; I will log out of Ubisoft Connect even while playing a game. That and I get prompted for my credentials every time I launch Connect even when I check Remember Me.
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Kaseng Cheng
(@ChengKaseng) reported
@UbisoftSupport I did the step you give me and it still give me “The Ubisoft service is not available. Please try again later”. So it’s actually not my internet. It’s something with the server. If it was my internet, it would give me a different error.
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🐒
(@mikigalic_) reported
@Respawn Hear me out, Shut the game down for a month. Fix every possible bug during that month. That's what @Ubisoft did with Rainbow Sux Seige
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Ace Cabria
(@AceCabria) reported
@growtopiagame Hey ubisoft plss fix bug or something i can't log in in my account saying updating items 37/43 plss fix it
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Víctor TS
(@2008Viictor) reported
@UbisoftSupport @Ubisoft_Spain You have to fix assassin's creed unity servers pls I wanna play with some friends and it's just impossible
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Katsu カツ⏳
(@KatsuRyouRyou) reported
if i have to block you on moxfield and ******* ubisoft there are gonna be PROBLEMS
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AstroPixels (STEAM COMMISSIONS OPEN)
(@AstroPixy) reported
@Jinners4 That sucks, I've had a similar issue with Rayman Legends on PC where it wouldn't let me play unless I logged on to Ubisoft connect. Modern gaming sucks.
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Torstein Røsok (TheRedSock)
(@TheRedSock) reported
@Trackmania my playtime stats in Ubisoft Connect seem to be stuck, it has been at 399 hours for weeks now, any idea how to fix?
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Sicko
(@SickoOnSeriesX) reported
@DrakfuzionG @TheKeyblade_2 @XboxGamePass It is available through Ubisoft app u have to login to Ubisoft app with ur game pass account and u will be able to FC5
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Kszei
(@Kszei_) reported
Ranked system is so bad i hope they fix it , i just can't get over the fact that a noob can hit diamond 3 and all it takes is few wins to get plat guranteed for them to then que with players who are way out of their skill gap , WTF UBISOFT
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OViVO
(@OViVObluepink) reported
@Ubisoft So like when you say something like this and game doesn't work, in the real world we call that a lie. And no i won't troubleshoot and fix YOUR MESS that is what your wage is for, i don't get paid by Ubisoft to fix their mistakes, you guys do , so YOU troubleshoot.
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Troy (Psycho)
(@Psycho_XV) reported
@ubisoft, @UbisoftSupport. This is beyond a joke. Over a month and yet I still can't play my Splinter Cell Blacklist DLC nor Ghost Recon Future Soldier DLC. And now, Ghost Recon Wildlands won't even connect to servers. How many issues am I going to have trying to play your games?
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Painful Rewind
(@PainfulRewind) reported
@Ubisoft Fix your ******* game. On Rainbow Six Siege I got kicked from a unranked game because of excessive loading time and when I go to join back to the game it said I have been removed and now I’m gonna get a ban so thank you so much @Ubisoft 🤬🤬🤬🤬🤬
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Lewis Edward Wruk
(@WrukLewis) reported
@UbisoftSupport Hi. I have tried this on different browsers (chrome and Firefox) on both PC and mobile and also tried the Ubisoft connect app too but none have worked. I also tried incognito and clearing cookies and cache but still the same issue sadly. I have tried a total of 6 times now.
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Chris.yuuu
(@YuuuChris) reported
@Ubisoft needs to ducking fix for honor they’re a billion dollar company and still can’t fix ******* hit reg and locking onto other players
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Prezz Uk
(@PrezzUk) reported
@Mr_Rebs_ Live service by any chance? Forced artificial grind, then selling xp boosters, by any chance? Crammed full of mtx and lootboxes by any chance? F*ck ubisoft man!
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Pinhead 🏳️🌈👻👽
(@TheCenobiteDBD) reported
@AskPlayStation Ya well how about you guys make ubisoft fix AC Syndicate would be nice 👌
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Agucci Feliphone
(@aguccifeliphone) reported
@Ubisoft #RainbowSixSiege Fix this Reconnect button!!! its 2022! Why am I being penalized for 60 minutes for dropping out of the game because my internet went out in the last round? Bad launch sequence, Reconnect button which never works, insta disconnect even a single +1 ping..
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Agucci Feliphone
(@aguccifeliphone) reported
@Ubisoft Fix this Reconnect button!!! its 2022! Why am I being penalized for 60 minutes for dropping out of the game because my internet went out in the last round?
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Rodrigo
(@malotimizado) reported
@jester_646 @Ubisoft same problem here! 🤡
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NotSimonb1471
(@NotSimonb1471) reported
@XDefiantComp @PlayXDefiant @Ubisoft The problem is no one will give a **** when it releases as it’s taking too long.
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douie 🪖
(@gooey_douie) reported
@UbisoftSupport I unlinked my ubisoft account from xbox and it fixed that problem. But now its asking me for an activation code.
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Otávio
(@umcaraleatoriio) reported
@HeatherMoon1970 @XboxGamePass @UbisoftSupport I'm going thru this same issue. Ubisoft games are terrible to launch on PC, they're never directly related to the store you have it.
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Bart
(@goatGodxzy) reported
r6 is so dead ppl ddos every game and ubisoft doesn’t even ban them or give any roll back
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Shifty Looking Cow 🪐🚀
(@espurrific) reported
@_pathfindertom_ Are there issues with Ubisoft as well, or am I confusing them with Activision? I do wish we could free BW from EA's clutches though as they clearly don't give a **** about single player games
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me right here
(@blitz9942) reported
@Shpeshal_Nick @JezCorden have you heard any rumblings about Ubisoft+ for Xbox? Ubisoft announced it and went radio silent. Since, PlayStation announced Ubisoft+ as part of ps+. Any chance MS is going to get the full Ubisoft+ for gamepass to load up the service this fall?
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iZenquue
(@izenquue) reported
1. Fix matchmaking 2. Ban real cheaters not Legit Players @UbisoftDE @Ubisoft
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not-Bullet🦇
(@notbulletzz) reported
@Ubisoft @UbisoftSupport why can’t I buy r6 credits? Or the camo skin with the credits I have money on my card it’s sayin there’s a issue and havnt been charged