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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (78%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Trichūr |
Sign in | |
 Samsun |
Sign in | |
 Pontivy |
Sign in | |
 Alta |
Sign in | |
 Lanús |
Sign in | |
 Pärnu |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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We Are No One
(@i_am_no_one31) reported
@Ubisoft how about instead of advertising gear packs you actually fix the game
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Jason Booth
(@slipster216) reported
@ScottTRichmond I have no issue with bulk discounts, etc- but Ubisoft getting to use MicroSplat across a 3000 person studio for $80 is insane.
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GamingGuru141
(@GamingGuru141) reported
@UbisoftSupport having an issue i linked an old Ubisoft account to my r6 on pc and now im trying to log in with my original account and it wont let me
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LittleRaichu
(@LittleRaichuPSN) reported
First impression of #AmazonLuna and controller are positive. The limited library is a bit meh and I don't like that I need to have the Ubisoft+ subscription service to play Ubisoft games I own outright, but it's in early access /shrug. I enjoyed playing Ghost of a Tale today :)
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WhackyBoi
(@DatWhackyBoi) reported
@ZainR6S @Ubisoft **** it, im becoming a crash test dummy and sending myself at Mach 7 directly towards Ubisoft HQ
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RICOstainzzz
(@RICOstainzzz) reported
@UbisoftSupport yo your NA siege servers are ****** up. Can't matchmake, it searches for 10 minutes and then errors. @Ubisoft
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bicha 🌼🐝
(@eujardelpires) reported
@ChrisHarte7 @Ubisoft Yep, AC Valhalla I don’t have problem at all, but the watch dogs I’m having problems with the cards, I’m hoping that when the online trial ends (tomorrow is the last day) they will release another update to fix this problem
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Floke
(@Flokejm) reported
@DizzlewithaJ @Rainbow6Game It’s a glitch with uplay ur gonna have to buy it threw the online website
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Sean
(@Sean68711156) reported
@Ubisoft servers on ps4 something is wrong with matchmaking plz fix
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Mr. Harte
(@ChrisHarte7) reported
@eujardelpires Assassin’s Creed Valhalla still loads the game up with the Ps5 game cards after numerous updates so I’m sure @Ubisoft will fix Watchdogs legion PS5 game card not loading up the game issue soon
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Mr Wolf
(@Mr_Wolf_15G) reported
@GandalfGaming__ Who? Ubisoft? EA? Sony can't afford these. Also, going off Sony's own investor relations data, PS5 is sold at a loss... so there's a time frame before the game and service sales recover that loss.
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Archie Card
(@ArchieCard5) reported
@NothinButSkillz Dude. This is the same Massive/Ubisoft who put out a raid 10 months later. Who can fix bugs and takes 8 hours to upload an update. I love this game and will play it, but let’s be real here.
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PhizZ 🇺🇸
(@PhizZ_R6) reported
@ripVexx @saltR6S @Kraftyyy Illegal vs Violating terms of service is entirely differnt. Ubisoft cannot incriminate someone for a rule THEY made up. They have no power other than to not let you play their game.
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bitterbisexual
(@bitterbisexual1) reported
@Ubisoft do better. Why is it every time I go to battle a monster on Valhalla, no attack buttons work?? I can hit every other button. But god forbid I'm able to attack the foe. It only happens in Valhalla so it isn't my controller. Fix your glitches!
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Leon :3 💌
(@notleondev) reported
@VIZMedia @Ubisoft the Instagram entry isn’t working for me, how do I fix it?
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awwies
(@awwiess) reported
@Ubisoft @LucasfilmGames Are rainbow servers down currently???
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Cameron Miller
(@Camdachamp2020) reported
@Ubisoft me angy. Fix #RainbowSixSiege
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Broken Ssgt 🇺🇸🦅🦌
(@BrokenSSgt) reported
So @Ubisoft the @Twitch streamer @GoldTooRust is trying to have a charity 1v1 tourney tonight. It was supposed to start right now but with it being down it is causing some issues. Is it possible for him to get a charm in the game as he is a pretty dedicated siege streamer?
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trap god
(@theboygordy) reported
@UbisoftSupport @Ubisoft @Rainbow6Game and 3 of my friends are getting Matchmaking Error code 2-0x0000D00A suddenly trying to connect to ranked matches, was connecting fine to ranked games before but now none of us can join after 10+ attempts
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KaOTiC
(@KaOTiC80887195) reported
@UbisoftSupport i contacted Ubisoft support about the surrender glitch and they said i can’t get my elo back all i could do is report to their glitch page and not get my elo back :/
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stupid
(@Lucas45946250) reported
@Ubisoft fix your ******* servers retards
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sean
(@SeanoAU_) reported
@DizzlewithaJ @Rainbow6Game hey dizzle dude i had same issue i just went on to ubisoft store on google and did it through their and if u get a error message when u purchase check your bank i didnt and it went through 5 times
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Mr. Harte
(@ChrisHarte7) reported
@eujardelpires Assassin’s Creed Valhalla still does it after numerous updates so I’m sure @Ubisoft will fix Watchdogs PS4 game card not loading up the game issue soon
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account run by legal guardian
(@wetmonkeyscalp) reported
@Ubisoft @LucasfilmGames why cant you just fix the games you already made?????
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Travisimo
(@TravMcNasty) reported
@notaxation I have that problem with a lot of Ubisoft games
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Kurt Gardner
(@KurtGardner04) reported
@shbzz Ubisoft when they release a new broken character to for honor so people spend £8 on them
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leonardo.
(@leonard93657937) reported
@Ubisoft @LucasfilmGames you launcher is ******* **** i hope it will crash and never reactivated
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KOFI
(@PressStartKofi) reported
I’m 99.99% sure if EGS was feature complete it will still get hated on because the REAL issue people have is the exclusive deals. I’ve seen a lot of y’all deal with other storefronts (Uplay, Origin, Battlenet, Xbox App, etc.) that are all incompetent compared to Steam.
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Minnie Lansell
(@DomineLansell) reported
188 hours into Assassin's Creed Valhalla. Loving it but stuck with a glitch in 'defensive measures'. The fight never ends!!! When will a patch be available please? @Ubisoft
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air 🔪 commissions OPEN! see pinned tweet!
(@air_a_shii) reported
apparently someone got a hold of my ubisoft account and now i'm trying to change my password but i can't because ubisoft support won't send me the email to reset my password and hasn't replied to my issue in over 30 min please i just want to play uno with my friends