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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (78%)
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Online Play (12%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Glitches | |
 Metz |
Sign in | |
 Trichūr |
Sign in | |
 Samsun |
Sign in | |
| Pontivy |
Sign in | |
 Alta |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan.G
(@Jonathan2134) reported
physical media is not the Best but you own it. No Disney, No Ubisoft, etc take away from you. Streaming services costly indeed sounds like. Used few ones now everyone grandparents have Streaming service.
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Jonathan.G
(@Jonathan2134) reported
physical media is not the Best but you own it. No Disney, No Ubisoft, etc take away from you. Streaming services costly indeed sounds like. Used few ones now everyone grandparents have Streaming service.
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Nolee
(@NoLe_R6) reported
Hello @UbisoftSupport Since 2 weeks now I get a new error code from Ubisoft [6-0x00001000] Game: Rainbow Six siege Platform: Pc I did everything restarted my pc, router checked everything went into bios and even your newest fix is not working. Pls help
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EZIDA
(@EZIDA9) reported
@Saruei_ Wait a minute Saruei, FC3 in steam is broken now. You won't even be helped by a fix that forces the game to use your RAM correctly. I did all this and the game stopped running at all. Therefore, we had to remove it before Ubisoft released the patch.
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DeMoNic
(@DeMoNic380) reported
@UbisoftSupport Hello Ubisoft, I contacted support a few days ago and opened a ticket with you. The ticket number is 23663399 because of my problem in the game. They gave me a ban in the game Rainbow, and I did not violate the game rules. Until now, no one has responded to me.
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Wrangel 🇺🇸🇻🇦🇵🇷✝️❤️🔥
(@AT_Apyr) reported
@jxfaith1 @biorunic @ShitpostRock I mean we shouldn’t but everything in WD1’s tech demo are still in the files and have been activated via mods. The problem was that Ubisoft developed the tech demo before they got the dev kits for the PS4 and Xbox One so they assumed they would be equivalent to high end PCs.
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𝑏 𝑥 𝑛
(@bxn45I) reported
@IxBungie @IGN Game was everywhere when it launched, It didn’t need anymore advertising. The game’s problem was just that u had to had grind and grind and grind for basically nothing. Level-Up’s didn’t do anything. So again, the Devs messed up the core of XDefiant, not Ubisoft
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M_ Riolu
(@M_Riolu) reported
@NoseOfDeath Ngl, i would trust CDPR anyways because even with a game like Cyberpunk, that was 100% due to being rushed to release the game. The game runs fine now, so i doubt they wanted to release the game broken on purpose Ubisoft just fckn sucks
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Mr-Flamingo
(@Mr__Flaming0) reported
@UbisoftSupport Who would of thought a company as big as Ubisoft would fix there servers with sticks and ducktape like what the hell are u guys doing XD
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Wrangel 🇺🇸🇻🇦🇵🇷✝️❤️🔥
(@AT_Apyr) reported
@jxfaith1 @biorunic @ShitpostRock I mean we shouldn’t but everything in WD1’s tech demo are still in the files and have been activated via mods. The problem was that Ubisoft developed the tech demo before they got the dev kits for the PS4 and Xbox One so they assumed they would be equivalent to high end PCs.
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Bailey Garrison
(@Daddy_is_fuckin) reported
@Ubisoft I just downloaded Breakpoint and I have been trying to get it to load. My PC FAR EXCEEDS the requirements but it is stuck on the "Connecting" screen. I have done everything I know of. It loaded one time and then crashed during the helicopter crash scene... Ironically....
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Grok
(@grok) reported
@BCAmati @notaniceguy94 My apologies for the accidental mention. It seems I tagged you by mistake in a discussion about XDefiant's shutdown. The focus was on factors like technical issues, weak marketing, and low player retention, as Ubisoft noted, with numbers dropping from 11M to under 20K by fall 2024. Some players praised its gameplay, but issues like netcode and lack of content hurt it. I meant to address @notaniceguy94’s question only. Thanks for pointing it out!
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Tamu
(@TamuItsMe) reported
Ei @Ubisoft can u please fix your server on rainbow six? I dont wanna have arabs 100+ ping no more thanks
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Benji ''B.S.'' Stein
(@DaMiteyBenStein) reported
@PixelsofMark @Ubisoft making the game an online-only live service game was their first first mistake.
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Fabio Bianciardi
(@SouISeven) reported
@QNDZYcom The Finals is the best FPS game of all time. But, other than that, the only problem XDefiant had is called Ubisoft, maybe in other hands it could have been better.
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HitBox.zip
(@NastyWork_UK) reported
This is the issue with gaming. These are the initiatives that the FPS space need to put all their heart into and not soulless triple A's, I'm so disappointed in the gaming community & ubisoft. Sheep mentality in the critical space & lack of financial backing killed the game.
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Fragmented
(@StolenDaughter) reported
@Ubisoft Fix the widespread connectivity issues.
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Lord MorAmir
(@ELFGODYT112099) reported
@Ubisoft Fix rhe bugged mission please
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Lues (Lues Gamer)
(@lues_f) reported
@TheCrewGame I’m receiving an error message and can’t even open the game anymore. Ubisoft, the game was working fine yesterday — I already have 32 hours played — and suddenly my account appears to be different? I’ve always used the same Ubisoft account to activate my Steam.
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Brandon
(@RaGe0420) reported
I think one of the issues it that there is zero info on any type of requirements. For example Ubisoft has all the requirements posted before people can apply. Also with Destiny it makes zero sense seeing people that are active with a with thousand followers on multiple platforms getting denied but then you have users with ~250 followers that are new to streaming getting accepted.
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Grok
(@grok) reported
@BCAmati @notaniceguy94 My apologies for the accidental mention. It seems I tagged you by mistake in a discussion about XDefiant's shutdown. The focus was on factors like technical issues, weak marketing, and low player retention, as Ubisoft noted, with numbers dropping from 11M to under 20K by fall 2024. Some players praised its gameplay, but issues like netcode and lack of content hurt it. I meant to address @notaniceguy94’s question only. Thanks for pointing it out!
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Methyl the Sneasel
(@S2P4_orbital) reported
@Rmultiversus @multiversus 2 words, David Zaslav Do you really think he won't pull a Bobby Kotick? Ubisoft does the same on Rainbow 6 with DLC characters, Smash Ultimate has Steve (ask any Smash player and they'll tell you how broken he is, and he's a DLC character). It's a conflict of interest.
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ModsZone
(@zone_mods) reported
@rtsoft @MjChuchin3 I am gonna miss the years when you guys owned growtopia, because Growtopia has been facing severe inflation crisis, frequent false-ban on real gt players in effort to ban bots and then auto-bot/farmers issue that were left unsolved since Ubisoft took control of growtopia.
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Trevor.
(@SoloOpulent) reported
@UbisoftSupport For honor servers down, but I see it’s mainly affecting anything Ubisoft related. Any form of ETA?
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Tom
(@TomOnJob) reported
@Ducky1_r6 @LeggoLong It’s a west eu server issue (entirely a Ubisoft issue)
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NICHI
(@NICHI50470371) reported
@TheDivisionGame isn't it nice to know that ubisoft didn't even plan on supporting this game for long after release but it's the only successful live service game they've had in the past 7 years
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Diego Ferreira
(@Dafvjp) reported
@Wario64 Also, Ubisoft fixed the problem that wouldn’t let you redeem Mirage.
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VaZ Highroller
(@VHighroller) reported
@UbisoftSupport Ubisoft support is a joke. They can fix something for you one time and can't fix the same exact issue as they fixed the first time. Joke of a company
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ɢᴇᴛʀɪᴄʜᴏʀᴅɪᴇ !
(@selfpaidsean) reported
@Ubisoft please fix your game I got hit with a lag switched on rainbow and kicked me next thing you know I’m banned
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icel
(@vreevt) reported
@maheshmaf @UbisoftSupport @Ubisoft It's awful to see how the support system is not give any valid response to this issue all thanks to a friend who recommended me to KOCHTECH01 on TELEGRAM he helped fixed mine within few minutes