Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Sign in	3 days ago
Brussels	Glitches	9 days ago
Grenoble	Online Play	9 days ago
Orléans	Online Play	12 days ago
Orléans	Sign in	13 days ago
Chatham	Sign in	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jakub (@vthj_) reported 41 seconds ago

  ubisoft fix your ******* game please, 100fps is unplayable

• 
  TAK (@Tak225Th) reported 3 minutes ago

  @M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew

• 
  Snakegil (@GilSnake) reported 3 minutes ago

  @TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<

• 
  The **** Matrix (@TheMaxiMatrix) reported 11 minutes ago

  @xj0nathan Oh and also your talking a lot of **** when Ubisoft has a subscription service called Ubisoft+ which is part of a bundle known as PlayStation plus which is literally Sony version of gamepass

• 
  Hedge (@LoiraSEMEN) reported 12 minutes ago

  FIX MY FPS @TOMCLANCY @ubisoft @Rainbow6Game

• 
  Rawa (@rawafps) reported 12 minutes ago

  @PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc

• 
  Oyasumi Bastet (@OyasumiBastet) reported 13 minutes ago

  @OmniStef94 Like, what happened to the outrage over GAAS, stupid amount of DLC, Always online required, and login to third party services. Why does MS get a pass where PS, and many other publishers dont, like ubisoft has a launcher, why is that an issue if Xbox live isnt?

• 
  Makaramus (@batumakaramus) reported 14 minutes ago

  @Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.

• 
  Shauk Gaming (@ShaukGaming) reported 15 minutes ago

  @PaulTassi Someone needs to find out ubisoft is the goat of long term live service support and simultaneously the reason stop killing games is a thing. Like ffs For Honor is still chugging along with a tiny player count.

• 
  LiQuiiDICE (@MrJHTheron) reported 16 minutes ago

  @Ubisoft @Rainbow6Game what is this matchmaking??? Im getting champs on my team who go negative every single game? Im cooked for this season for someone who either duo qeues or solo, fix the matchmaking or at least ban the cheaters on South African servers

• 
  ØØøØØ (@wyaendless) reported 16 minutes ago

  @Joshinken1 @Dexerto Where was this energy when you were accepting the terms of service? You are demanding that Ubisoft be held accountable for a bad TOS, but you get out of jail for free for accepting said TOS? Okay.

• 
  Satnav -the unbroken (@TektheSatNav) reported 17 minutes ago

  @PaulTassi I said to some friends “if *** 3 doesn’t go under due to Ubisoft money issues, it’ll straight up be destiny numbers from its prime! Coz all the destiny players will flock to it! Us included!!”

• 
  A Good Shepherd (@AgentSIMMONS_AL) reported 17 minutes ago

  @Npweezy215 @oliver_drk Ubisoft Plus was on the service before they hiked the price. I think most gamers paying for GAME Pass would prefer having Call of Duty over a trial for sports.

• 
  Just Harry (@hahayeahmate) reported 19 minutes ago

  Ranked 3.0 matchmaking is genuinely awful. It should not be the case you have 1 decent win and then the next 3 you are unfairly matched against people who clearly should have been placed much much higher than they are! Same bs from 2.0 repackaged, fix up! @Ubisoft @Rainbow6Game

• 
  Rino🚀 (@RinoTheBouncer) reported 23 minutes ago

  @OzzinaArcane The industry-wide problem is that games aren’t being made fun. They are prioritizing design choices that are totally different from what 90s and 00s games did. Bloated games, not fun mechanics, emphasis on “retaining players”, everything feeling like a chore, uninspired characters, storytelling, even cutscenes are boring. Everything looks visually stunning, yes, but lacking any soul or direction. I played Resident Evil remakes and Requiem like 5-8 times each, and yet I jump from one main quest to another ignoring side stuff in most Sony, Ubisoft, Bethesda games. Why? Because I feel bored, I feel like I’m doing a job not playing a game for fun. Imagine just how uninteresting something’s gotta be when repeating something else that you already played 4 times prior, sometimes even a remake, is more fun than something you’re playing for the first time…

• 
  Mister Nobody (@MisterNobody171) reported 27 minutes ago

  @Lazgar_lockman The problem is you idiots are so addicted to their games. Ubisoft should be put out of business. No game they put out should be purchased or downloaded. Any game they have created should be deleted and not played. End them. No petition needed.

• 
  Meta (@zTxMeta) reported 29 minutes ago

  @mossy_max Unless they want to join Ubisoft in class action lawsuit any% speedrun, highly ******* doubt shits getting disabled game wide permanently. At absolute best if its a broken crucible thing, turned off in crucible only and so on.

• 
  DeeYee🎮 (@DeeYeePlays) reported 30 minutes ago

  @Assassins_UK But you do need to login to Ubisoft for the game to work still right?

• 
  Wrinklynewt (👤$8) (@Wrinklynewt) reported 32 minutes ago

  @StelliferaCnida The issue is they could be from dozens of series, they look no different than something ubisoft or disney would cook up. Miis are established and iconic (And from what I played of Sports 1 on switch, the Sportsmates were NOT personable, hardly any customization)

• 
  luvad (@Blinding_One) reported 35 minutes ago

  @cyberprince_rwo More-so the issue is that the company is infamous for making bad decisions. deterring their playerbase. Dropping 12 million players casually off of age verification mistakes and continuing to become less and less of a good idea to invest in. It won't be a winner. It'll Ubisoft.

• 
  🇨🇦NeverThe🤬51stState🇨🇦 (@Chuckforevver) reported 35 minutes ago

  Typical of Ubisoft game patches, the new MODs feature is broken in my #ACShadows game on the PRO. I can’t interact with the domain gateway and I have the required amount of tokens 😡

• 
  RasKovitch (@DoGputi) reported 36 minutes ago

  @TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring

• 
  Zeo Gaming Nerd News 🙀 特にない (@ZeoTGT) reported 43 minutes ago

  @ZikadaPrime Yeah, epic is whats going on. But anyways how exactly would valve be broken up if for say it was monopoly? Its primary business is game distribution, which blizzard, epic, gog, Ubisoft and others all do as well. It has a few software (games) that Nintendo, Sony, and Xbox all dominate in that space. And a couple of hardware like a controller and tablet and soon to be PC but there are also dominate marker share players already in that market like Microsoft and Apple.

• 
  The Rainbow Chipper (@Daocdude) reported 47 minutes ago

  @ther3n3gad3 @Asmongold @AveragePodcast1 It is a self-correcting problem - they can't afford to lose billions forever, look at how many studios Ubisoft has closed.

• 
  SomalianGamer (@sharmake25) reported 53 minutes ago

  @Stormzy010 @HazzadorGamin Only Xbox has a limited potential of reach to monetize so they should either try one last time or go full 3rd party platform and stop the console so that they can put their GP service on PS and Nintendo similar to EA and Ubisoft.

• 
  The Critical Thinker (@criticalhitsTV) reported 56 minutes ago

  @ThaBeefDev @Pirat_Nation Why would I or any consumer care about Ubisoft? So your concern is Ubisoft profit...not the consumer? The problem here is too many of you are ignorant about business. Ask yourself a simple question, "why not offer the lower price on steam as well on Uplay". One price across the board. That would benefit consumers wouldn't it?

• 
  Walkabo (@soaplexi) reported 56 minutes ago

  is this tweet funded by ubisoft and live service investors

• 
  Ddynamite (@The_ddynamite) reported 57 minutes ago

  @ThaBeefDev @Beat_Rev @Pirat_Nation Screwing over ubisoft is a public service

• 
  xKapitanDB (@The_KapitanDB) reported 58 minutes ago

  @Dexerto If true, let @Ubisoft burn. **** the Black Flag remake, no matter how good it is or isn't. Don't buy anything of theirs to send a resounding message, even if you fix the quality, you still deserve failure for being absolute champions of anti consumerism.

• 
  Bengho (@Bengho_) reported 59 minutes ago

  UBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM