Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 26: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (17%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (4%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 2 days ago |
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Sign in | 2 days ago |
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Online Play | 2 days ago |
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Glitches | 2 days ago |
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Online Play | 2 days ago |
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Matchmaking | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Abhiraj Singh (@Abhiraj_Singh17) reported@KindredBlade @TheAnnaji I think the first time they just worded it wrong. If they would've said it was a remaster then there would not be any problem. But the fact that they called it a remake and people already have a great precedent set by Resident Evil remakes just worked against Ubi in every way. I really want some insiders to tell about the quality of the recently cancelled version of the game. Was it bad enough to just outright cancel it? We still don't know what was the quality of the remake was. Also considering the recent changes at Ubisoft, I think they are more careful with the quality of their games now than they were before, and also they could be prioritising popular and profitable IPs. Which sadly, to Ubi PoP is not as profitable as their other IPs and they have very good examples with The Lost Crown and Rogue PoP not selling as well as they hoped.
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Nameless_Dolphin (@KriKrix11) reported@SynthPotato The key issue is that color banding can be so hard to fix ao they use slight film grain to migrate the color levels, see Ubisoft games skyboxes with film grain turned off, color banding almost all the time.
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Endymion (@EndymionYT) reportedPLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history
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Shane (@CheezItJunkie91) reportedHey @Ubisoft what's the point of paying for Ubisoft+ Premium if the new games are unplayable and broken?
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Jessica Vtuber (@gfxjessica13) reported@XuriLyte Haha, yeah I’ve heard people say that a lot about Ubisoft updates Hopefully they can fix things properly someday.
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Trädet (@tr0llb3rt) reported@Ubisoft Time to fix insider trading at your company
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TheTexasDragonScale2001 (🧡Sonia simp🍑) (@HungrySmash) reported@joemama1285 @ShitpostRock By the standards of this Ubisoft, problem But to peak Ubisoft, this would look like rookie numbers
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. (@Silva_costa_07) reported@TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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Pouët (@Pouet2) reported@Ubisoft No disc, no buy! We don't buy Sony products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam, problem solved!
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James Landrum (no relation) (@JamesRLandrum) reported@nocontextmemes Problem isn’t Microsoft, problem is the chucklefucks that take advantage of this technology to make the “perfect game” then quit midway through because they’re unhappy with the progress. Even the **** Ubisoft employees say they were forced to make was good enough to release.
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WolfgangMishima (@WolfgangMishima) reported@LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.
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El_Jefefe (@McFraggie) reported@LegacyEleven "Skill issue" as if this isn't the easiest Ubisoft rpg game of all time 🤡🤡🤡
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Porkchop (@Porkchopthe1st) reported@Pirat_Nation He shouldn't speak on thks subject and use the time to fix whatever remains of his company. Even if gaming will become all digital, gamers still wont use uplay.
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TopKet (@topdoog11) reported@VeltisLeEvil @Yg39017755 Yeah the single player games with drm like most Ubisoft games you can’t play offline This for all platforms not exclusive ps problem. Even disc versions of Ubisoft games are basically not on disc and just downloads
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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𝐒𝐩𝐚𝐫𝐊𝐳 (@SparKz_lI) reported@Ubisoft fix your game, azami into the roof, skopos glitch, invisible maestro cam which 1 hit you, titan so they have aim bot…..
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QuothTheRaven, Nevermore. (@MrJoel_A) reported@assassinscreed @stevesaylor Yall need to fix the frame drops in Havana for those playing through Ubisoft connect
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Yorkshireneer (@awalmsley11) reportedRight if this fix for AC Black Flag doesn't work im launching a chevauchee on @UbisoftFR. Frankly appalling launch. I can verify files, key is fine. Just crashes as soon as you get passed "synchronising achievements".
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Ismail Farooq (@ismailfarooq5) reported@SpoitUpdates @Ubisoft @Rainbow6Game But u have a mask, so what's the issue?
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藤野けんじ (@fujin0kenji) reported@genius_eu @TheGameVerse Absolutely not That’s a remake btw so if he was that good why not do it from the first one if Ezio couldn’t do it no one really can Anyways if the games haven’t had the title of AC and Ubisoft just made em into open world games no problem but the newer AC butcher the franchise
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porkinscopilot (@porkinscopilot) reported@ZakkenKloot @JohanzelV None of the Ubisoft and EA games are Might as well fire up xcloud or check this game specificity some of them use Ubisoft backend with a uni login will work for cross save Tried this feature when I had Ubi+ works on supported games good. But without XPA or + you’d need to buy 2
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chavez (@comradechavezz) reportedHey @PlayStation, care to explain why my physical DISC is useless the moment PSN or Ubisoft servers go offline? The irony of Sony pushing for a digital-only future while proving that even physical purchases aren't truly ours anymore. Stop forcing online checks on offline games. Discs shouldn't be glorified license keys. Fix your servers. #PS5 #PSN #PhysicalMediaMatters
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rensela (@rensela) reported@teuxaa @Cloud9 @Ubisoft Number one I have a negative KD, number 2 I didn’t ddos… number 3 b55 is cheating and I will get proof your playing with an cheater
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Willem van der Pijl (@Willem_Pijl) reported@assassinscreed Do we still have to login to the Ubisoft launcher every time we start a game or is this fixed now? That's why I'm avoiding Ubisoft games on the deck right now..
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B85! (@CZseventyfive) reported@OneHitSword @Variety Tell that to Microsoft when EU/UK forced it to license & operate its game streaming service to Ubisoft as a concession to get approval.
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Endymion (@EndymionYT) reportedAlso to elaborate more on problems, the “new” content mostly is far inferior to what originally existed in Black Flag proper. Kind of shows how modern writing pales in comparison to what Ubisoft was capable of in 2013. It’s a mixed bag, but I can’t lie piloting a pirate ship shooting down other ships is still fun. And the setting is just awesome, yeah they need a sequel. But idk if they’ll be able to match the writing given what they added her
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Fran (@Fran_del_Valle) reported@TheCassiniGames PLEASE @Ubisoft dont fix it.
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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Vex (@TheDarthVex) reported@DeathlyPrice And Ubisoft to crash and burn with it, finally!
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Jay Ratcliffe (@JayRatcliffe3) reported@Ubisoft please help as I know I’m not the only one with this issue. The Naval Contract on Grand Cayman has been soft-locked and is completely unable to be completed. This was only realised after completing the whole game. Tell me there is a fix coming soon 😭😭