Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 2 days ago |
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Sign in | 4 days ago |
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Sign in | 5 days ago |
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Online Play | 9 days ago |
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Sign in | 10 days ago |
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Sign in | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Evan (@DjevnR6) reported@safehxld @drajnyy @Ubisoft how do i fix it
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Goal Digger⚽ (@Goal_Digger19) reported@abishekdas73 Exactly, I know some games have some elements that maybe don't fit but this legit goes with the storyline, idk what issue these idiots are having, this is not Ubisoft😵💫
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Anish Moonka (@anishmoonka) reportedRayman is a little cartoon hero with no arms or legs, and back in 1995 he made Ubisoft famous. Then the company he built spent thirteen years acting like he didn't exist. Now that they're in serious trouble, they're bringing him back. He started out as a launch game for the very first PlayStation, dreamed up by a young French designer, Michel Ancel. He sold more than three million copies, a huge number back then. A year later, Ubisoft sold shares to the public for the first time. That early hit helped turn a tiny French company into the giant that would later make Assassin's Creed. His best years came later. In 2011 and 2013, he returned with two beautiful hand-drawn games, Rayman Origins and Rayman Legends. People still rank Legends among the best games of its kind ever made. It was finished and ready to launch on Nintendo's Wii U. Then Ubisoft held it back seven months so they could sell it on PlayStation and Xbox too. The people who made the game were furious. Ancel and his team posed for photos holding handmade signs that begged their own bosses to just let it out. One read "Release Rayman." Another showed Rayman crying, next to a single word: "please." Ubisoft said sorry by handing Wii U owners a free piece of the game. When the full game finally arrived that September, it still sold worse than Ubisoft hoped, and took years of re-releases to reach 4.48 million copies. That made it the best-selling Rayman of all time. And then he disappeared. That was the last proper Rayman game for over a decade. He got shoved into small phone games, while the screaming cartoon bunnies from his own spinoff, the Rabbids, blew up bigger than he ever did. They got so popular they dropped his name from the title and started teaming up with Mario. The bunnies alone have sold more than twenty million copies. By 2023, Rayman was a guest character you had to pay extra for, dropped into a game about the bunnies he used to fight. His creator quit Ubisoft in 2020. This past January, Ubisoft fell apart. In a single trading day its stock lost a third of its value, the worst day since the company went public in 1996. The whole business was suddenly worth about 616 million euros. At its peak in 2018, it had been worth 11 billion. Ubisoft cancelled six games and shut two studios. A few months later it reported the biggest loss in its history, around 1.5 billion euros. The team behind one of its recent, well-reviewed games had just been broken up after it sold poorly, and some were quietly moved onto this Rayman remake. Rayman Legends Retold survived the cuts that killed bigger games. The little cartoon who helped make Ubisoft a giant is now, three decades later, their safest way out, because when you are losing money this fast, nothing beats a game people already love.
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SUCHAR SHARMA (@SucharSharma) reported@gerulis20 The companies try to use it like that in case of ubisoft. It is a voluntary service. They can choose not to sell on steam at all. But using steam and breaking its tos, charging it's users a premium to be on steam is anti competitive & then act like steam is the bad guy is wrong
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Cool Guy™ 🌈✞🌛 (@ChurchOfMoons) reported@jacob_spagnotti I also just. Kinda gave up on Ubisoft as a studio like 7-8 years ago, after they said they'd never do Child of Light 2 because it's not live service, and after converting Beyond Good & Evil 2 into a live service prequel
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Danny (@danfarnsy) reported@SandyofCthulhu It's the same arrogance and contempt for customers that's ruined Ubisoft. I've several times been interested in their games, been about ready to purchase, and then stopped myself when I realized I'd have to sign into their separate account service.
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Thorn (@ShoushiR6) reported@Poxonlox I understand what they were going for though. The “problem” Ubisoft had with 1.0 is top players were hitting champ super fast. So 2.0 added a longer progression. 3.0 feels like 1.0 but ranking up to champ isn’t as fast
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ShoXwave (@ShoXwavve) reported@Koala_Kong It doesn't work when Ubisoft can't remaster the original trilogy like Crash
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Mightykeef (@MightyKeef) reported@GriftGod_ How many people do you honestly think has Ubisoft +? Lol. I’m betting maybe a million people? 2 million? As much flack as Ubisoft gets, I highly doubt many people use their subscription service. But also, the last line tells you the day 1 sales were the second most since Valhalla
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Whateverman (@Whateverman_il) reported@Spacestation Pffft first month of a new season is Beta. Ubisoft doesn't do QA. They need 3 weeks after release to fix bugs.
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Ruben Tartas (@RubenT_Renacent) reported@SonySantaMonica Yesterday I saw a clip on Paystation with better face tweaks on Faye. You better keep doing them and remove uglyness, if you don´t want to end like Ubisoft or Dragon Age non binary studios. You did fine on the body of Deborah Ann Woll, now surrender the DEI **** and fix her face
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Hmcy (@Hmcy_) reportedSomeone needs to have a serious conversation with Ubisoft about the state of R6… not only is there cheaters in day 1 of ranked we also can’t solo Q because voice chat doesn’t work… AGAIN. What is the point in having a whole 35GB update if you ain’t gonna fix bugs that have been in the game for longer than this season. Oh sorry I forgot they broke an already strong operator great work ubi !
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Barry A Smith (@barret_oblivion) reported@Common_mon @glorpinity Well for starters it got publishers attention. Division 3 just got announced that Ubisoft is now hiring more people for it. The looter shooter genre of live service MMO just opened up because the "king" died.
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Chris (@igameorsm) reported@UbisoftSupport @Ubisoft I can’t login to my account and I have absolutely no idea why and it won’t send me a password reset link
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troy0h (@troy0h1) reported@beyond_fps @GiusCaminiti a monopoly is when a single company is the sole supplier of goods or service if steam was a monopoly, EGS, GOG, Ubisoft Connect, the EA store, and the Xbox store wouldnt exist Steam is only ahead because it is just simply better
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El hiro 🌿✨ (@Hiroshimself41) reported@RaymanTogether @chef_of_games I heard somewhere that if Ubisoft were to cancel the game, they'd face a lot of legal trouble. I'm not sure about this, but if it's true, it sounds pretty bad 💀
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***** (@LabiaPussyfurt) reported@Ubisoft hi Ubisoft!! I just wanted to formally submit a complaint on how **** your linking account service is on any game!!! Made me do a million recaptcha things then said to completely retry to login after I changed my password too!!! So congrats!! I GAVE UP! Good job!!!!!!!!!
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Lil’ Brudder (@lilbrudder2) reported@NoneNon46893937 @TheKingerdYT Again, Ubisoft didn’t make God of War. And if you think the problems Ubisoft has begin and end at “the wokes”, then you are far more foolish than I originally thought
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BloodyVenus☢️🎸 (@ParukoEnjoyer) reported@PouryaShehzad Of course they won't as Ubisoft Montpellier is the only team in the company that cares about the games they make, but saying a persons critcism doesn't matter isn't true when there is other reasonable issues that could be changed for the final release (such as facial expressions)
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Gospel🍉🇵🇸 (@v1bezz0) reportedIt’s even funnier with Legends retold cause even if they do in fact make Rayman 4 it lowkey could just get the Crash 4 treatment and be seen as a failure in Ubisoft’s eyes if it don’t make Assassin’s Creed Numbers Ubisoft and Activision are just two halves of the same coin
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alex (@ASkyrieM) reported@AlxPrs Ubisoft is absolutely at fault, but players/community names playing it off as if some of their boys didn't cheat/create cheats/promote it then get into comp didnt help add to the issue. Its as simple as oh "x did it and they didn't care why cant I do it too" domino effect
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Dominic Booth (@processangel1) reported@assassinscreed Ubisoft are in serious trouble if they cannot make a good game this year.
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Ty 🐻🧦 (@lutherdaburden) reportedJust got kicked from a ranked game and can’t reconnect. Gonna lose RP and get an abandon sanction. ELEVEN YEARS FIX YOUR GAME @Ubisoft
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MR3D-Dev (@MR3Dev) reported@zeelee3D @HoegLaw "Well, they did threaten to kick Ubisoft off of steam if they offered discounts on their own website." I was not aware of that, the could be a problem, legal one.
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DualSense Dave (@DualSenseDave) reported@ErcanOuzYldrm1 Yep I saw the Ubisoft France branch only hiring trans and non-binaries a few years ago. Actual travesty when the write their problems into normal *** games.
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Jason Dill (@TRICHERATOPS_) reported@Toast_Bogard @Septic_Sauce They can make ultimate still a good value without day ones … they already have Ubisoft classic and ea play. They can also have exclusives come to the service 6-12 months later
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poppy 🎀 (@p0ppymaee) reported@Ubisoft @Rainbow6Game FIX the alpha pack glitch 💖 #siege #rainbow6
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Sando (@Sandosaur) reportednot saying that ubisoft is to be trusted but chibi robo ziplash is one of the worst games ever made and quite possibly the worst example you could have used and youre also completely ignoring that crash 4 got made because nsane trilogy did really well
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🔎🕵️♂️Floki, P.I🕵️♂️🔎 (@Floki_Vt) reportedAll this tells me....Ubisoft didnt actually learn the issue that caused the Yasuke backlash... Sad ultimately.
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Cyber1000 沙威刃 (@Cyberpt1000) reported@Save_Zawarudo21 Sony needs to fire all these stupid execs who completely fail at their jobs, pushing **** agendas, pushing live service focus. People never asked for any of that thats exactly the path that sent ubisoft into the abyss