Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orléans
|
Sign in | 1 day ago |
 Newport News
|
Sign in | 3 days ago |
 Umuarama
|
Glitches | 3 days ago |
|
Sète
|
Sign in | 3 days ago |
 Fischerbach
|
Sign in | 4 days ago |
 Dublin
|
Online Play | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sabamika (@Sabamika1) reported@CombatFli @Wario64 Cloud gaming and EA/Ubisoft claiming the future of gaming is live service are bad running jokes that should go away. But never will.
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GLWR_RaKop (@RaphR6SPS) reported@UbisoftSupport Hello, Ticket 25982742 opened on April 30th, still without any response. Issue on Tom Clancy's Rainbow Six Siege: Ubisoft Connect connection/synchronization error (CE-108255-1). It works on other accounts but not on my main account. Ticket escalated on 01/05. Thx.
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Mdrcamaro (@_MD_04) reported@UbisoftSupport Can I please get help accessing content that I have purchased? I have been stuck on a wild goose chase with Ubisoft support chat for TWO YEARS for this issue? Please let me speak to someone who can get things done. The incompetence I have experience has been very upsetting
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BRAP (@BRAP_Podcast) reported@XeoMafia This is exactly why CoD matters in this discussion. It was the marquee/anchor value driver tied to the original pricing baseline. And "objective value" only matters if consumers actually value the additions equally. A service can technically add $20 worth of perks on paper and still feel worse to a large portion of subscribers if the content they primarily cared about changed. It's why subscriptions are judged by perceived value, not MSRP math. Also, Fortnite Crew isn't universally useful because plenty of Game Pass subscribers don't even play Fortnite. CoD has historically had far broader mainstream pull inside the console ecosystem than Ubisoft Classics or Fortnite cosmetics/sub perks. So yeah adding things technically adds value. The argument is whether it replaced the value proposition people associated with Game Pass at the $19.99 baseline. For a lot of consumers, it clearly didn't.
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56 wolftickets (@56wolftickets) reported@ARCRaidersGame The only way to hit Cantina solo is to not play for five days,load on Saturday,do fetch quests for a day and play whole Sunday. The whole system is boring,deeply flawed and straight up broken. Collectathons & fetch quests,at the moment trials are worse than a Ubisoft game.
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Captain Dackie (@captain_dackie) reported@Juzibase Deploying Ubisoft (UBISOFT) on Liquid currently resulting in an internal error. Please try again in a few moments.
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BRATOR (@imbratorX) reported@yupidk_ @lucyjrobyn She's got a large amount of reach. It's not a bad investment of Ubisoft to invite her. Any Game Studio would benefit from partnering up with her. The issue is not with her.
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Lone (@gaisericss) reportedThe black box missions in Unity pretty much were just pseudo Hitman missions that were also based on the assassinations from AC1. If it and Syndicate were better games then Ubisoft wouldn’t have had the current issue of a split fanbase
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k.k (@KaiLovell02) reported@UbisoftSupport i literally cant connect to ubisoft. i cant access my games on ubisoft connect it just keeps saying a service is unavailable and i cant login. I cant even login on the website. ive spent alot of money on one of your games and cant even play it
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Max (@Pegasus) reported@Xbox_Nostalgia Best game from Ubisoft and broken bond
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Demente 🇵🇷 (@imdemente) reported@AgaiinTx This just proves that the leaks are real, and to be honest, it's partly good for Ubisoft, because it makes them realize what they should change or fix in their games...
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BRAP (@BRAP_Podcast) reported@XeoMafia I said many consumers do not value them the same as CoD, which is why the comparison to the original $19.99 baseline matters. And CoD's importance isn't something I invented. Microsoft themselves positioned day-and-date CoD as a major selling point for Game Pass. That's why its removal from the core value proposition became part of the discussion in the first place. Yeah...individual value is subjective. But market impact and anchor content absolutely exist too. CoD objectively has broader mainstream pull and subscription-driving power than Fortnite cosmetics or Ubisoft Classics. That's reflected in engagement, sales, and how Microsoft marketed the service around it.
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Francis T. Lopaz Jr. (@LawWonderTV9) reported@TheSimsDirect @guccilitty And yes, you have heard it right. I, Francis Thomas Lopaz Junior, AKA Lieutenant LawWonder hereby ban all Electronic Arts Games as well as Ubisoft Games! Privacy Invasions and Failures to Fix Games will not be tolerated in the LawWonderverse!
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Gory Ruin (@GoryRuin) reported@ColdBwoyy @TheDivisionGame and the issue of tinkerer which could activate multiple talents ain't fix yet,i had seen some agents use bighorn with detemined in high tiers of escalation...if ubisoft don't have able to fix,just delete then.
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Emissary Commandant (@EmissaryCmmndnt) reported@juanmawl The girl was never the target. Secondly, this whole thing was just a troll aimed at Ubisoft for constantly choosing clueless people, it wasn't about her. She was just the catalyst. The real problem is their marketing strategy, which grants mass access just to save money.
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Hops (@hopsonxbox) reported@lastchalice People also forget Ubisoft+ Classics and Fortnite Crew got added to the service when it jumped up to $29.99. So it didn't go all the way back down because those services weren't available at the $19.99 price. Hence the extra 3 bucks a month.
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Meridius Duncan (@Meridius513) reported@Ubisoft Fix your ******* Game, there should be absolutely no reason I’m getting jumped by four players and I have no revenge proc m. HOW IS THAT EVEN POSSIBLE???
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Master of Controversy (@THe0GAmer) reported@PlayStation Adding a 2 year old broken flop to ps plus is not a win it is ubisoft begging for scraps after their star wars disaster
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Codigo exe (@Codigo_exe) reported@Dr_HarleySawyer I think it's a valid concern. Honestly, a director with a game in the genre as a reference instead of so many live-service games would've been better. Especially coming from companies like Ubisoft or EA, which don't have a good track record with executives moving to other studios
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Roudansk Alamir (@RoudanskAlamir) reported@OLD_NEET Someone other than me said it best: the hate on small details & realism is very weeb-coded because not a single one of these types would have a problem with it in a Kojima game. I'm actually surprised to see such praise for an Ubisoft game.
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Knuffig (@RS7Boost) reportedUbisoft pull Service Every acc pull 100€ No one is better then me. Im the First On the COM who started the Ubisoft Service I can do all
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Carmen Luv (@carcarissohot) reported@_goongala Ooohhhh, sorry But to at least get it downloaded (if you have a computer) you gotta login to ubisoft connect, go to your library it should be there next to base seige, and then you should be able to install it. If you have steam it should pop up in there aswell afterwards.
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CPL. Himiko Yuna (@HimikoYuna) reported@Ubisoft @Rainbow6Game add in abandoning penalties for your event mode. I am tired of my entire team leaving after round 1 of your event and leaving me in a 1v5 situation. Fix your game.
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Synd (@Synd944935) reported@dredfullyslevin @Dexerto Yeah, well when you could smash a temple in Assassin's Creed Shadows, that was pixels too, but also seen as disrespecting japanese culture and got Ubisoft in trouble. They're maybe just pixels, but they still represent something cultural with meaning to people.
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Amit Saxena (@Amitsaksena) reported@TheDivisionGame Not only on Tuesdays, but Ubisoft servers always have poor connectivity issues.
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MyMaryJane🇺🇸 (@Jaucy3) reported@UbisoftSupport I’m trying to link my old PSN to the Ubisoft account I’m currently using. I opened a ticket to resolve the issue but I read I can try tweeting at you guys to help me speed it up past the possible 2-3 days
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Jim (@Sledgehammer44) reported@Maverick__CW Same here. I’m not happy with them especially @Ubisoft they took this good game called toy Soldiers war chest had assassin’s creed, gi Joe. They never released a patch to fix the game now the game can’t be played nothing.
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𝕊𝕥𝕖 (@Steven_mc1992) reported@TheDivisionGame I wish ubisoft would sell division to someone else I'm not even attempting a Thursday login deltas for everyone
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vamp☽◯☾ (@Vampirelady__) reported@UbisoftSupport Ubisoft Connect gives the error: "An error occurred while trying to send your request. Please try again later" On Firefox I get "You're blocked from logging in due to repeated failed attempts. Please come back later." I can login via Google Chrome normally.
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Simon 🏰 (@SIMMOHN_) reported@EmissaryCmmndnt There's no shortage of reasons to have issue with the way that Ubisoft handle things but I don't think wanting to advertise their game to a far reach is one of them. You'll also find that a majority of large video game companies do this