Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 27: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Germain-en-Laye |
Online Play | |
 Wernigerode |
Online Play | |
| Clermont-Ferrand |
Sign in | |
| Saint-Malo |
Sign in | |
| Gouvieux |
Game Crash | |
| Laon |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Zander Schneider
(@SchneiderZander) reported
@Rainbow6Game can you fix Uplay logging me out every time i quit then relaunch later? Remember me is checked so
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Majlan
(@WizziMd) reported
@UbisoftSupport Fix the ******* UBISOFT+
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kelldo
(@kelldoishere) reported
@not_iHX @LateNightHalo @IGN And casual is usuallly 90% of the time the ones to discover what’s broken, and this ones to have Ubisoft fix them before they get to ranked so your spoiled *** doesn’t start whining about something that you can’t play against
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ClassiCz
(@ClassiCzR6) reported
anyone else having issues with the ubisoft store?? plz let me know
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Eric wisenbaker
(@EWisenbaker) reported
@Ubisoft fix ac Valhalla big mackerel don't exist. The games broke without all the fish in it. I want to know when you'll fix this issue. If you can't provide this info. I want a refund.
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AaroNX
(@AaroNXlol) reported
tried as far as I know most if not all the troubleshooting steps. the day I got it I spent like 3-4 hours trying to get it to not crash. thank you ubisoft
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Faiz
(@faizzdanial) reported
Fix your damn servers @Ubisoft
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GIJoeMeerkat
(@GiJoeMeerkat) reported
@GGX_RazorzYT @shbzz Ddos attacks have gone down on platforms other than Xbox. Now I’m pretty certain that Ubisoft can figure out if someone is DDosing based on how many matches they have won with abandonments on the other team, but the only way to fully stop it is for streamer mode to actually work
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Rob Rampage
(@Tourettes78) reported
@Ubisoft hi really annoying going for 100 percent completion trophy on ASSASINS CREED VALHALLA . Thought your update would fix the bugs but I still can't get drunk on the Mystic Pig Mystery and can't get the Asgard COW to move 🤬🤬🤬??
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Lt.Tomato
(@lt_tomato) reported
@Ubisoft why would i get an abandonment penalty when you kept kicking me for lag because everybody in match got plus 200 ping. Like wtf, i tried rejoining multiple times
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X'Flo
(@X_Flo_Official) reported
@Ubisoft @SindyJ_B @assassinscreed Why your chat support service is not working all the time ?!
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GinjaBrad
(@GinjaBrad) reported
@digitalfoundry @cataferal I follow every game update in the industry and ubisoft always does superficial slow drip feed of content drops. Their games are full of broken mechanics, terrible matchmaking, and little communication or straight denying the problems. Every game they have made has failed.
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Dominic
(@Dominic58721929) reported
@RollerChampions @JoeSwitek problem still appears Playing on pc restarted the game, the ubisoft launcher, searched for driver updates, restarted the pc, still cant join skatepark even at night times where low amounts of players are currently playing
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Kenster8701
(@kenster8701) reported
@UbisoftSupport @Ubisoft So about your new report system i her accused of mnk everyday it’s bullshit and they report me so how can I play ranked fix your game that’s feature was unneeded you guys try to hard to change the game just leave it fix bugs before you need to make
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Xboxfan_portugal
(@XboxfanPortugal) reported
@bogorad222 The difference between Bethesda and Ubisoft or EA is that they can put a lot of big games of well known franchises per year, every year. In Bethesda they have longer development cycles. The other issue is that they have a lot of franchises underperforming like Prey and Dishonored
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Cannot yeet, will not yeet
(@Dinoracha) reported
Ubisoft/support has 'addressed' a number of PC players not able to run Division 2 for longer than 5 minutes by completely ignoring user reports and crash logs and forwarding them to a generic catch-all article that covers issues unrelated. Mint.
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treplow
(@treplow) reported
@GoogleStadia I can't get my Stadia account to link to my Ubisoft + account for some reason. I asked Ubisoft support for help and they said everything looks good on their side and to reach out to you to fix the issue.
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Martín van Cauwlaert 🐍
(@martinvc78) reported
@UbisoftSupport I had 400 upoints to spend. I was not able to use them because a problem with the connect platform. Now you have removed all the rewards for most of the games. You can not imagine what a year I wish you Ubisoft...
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Leo
(@Deza_R6) reported
@Ubisoft fix ur servers i just got disconnected 4 times in 5 rounds cause of connection failure and I freeze/lag the rest of the game.
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B Aloiscious
(@BAloiscious) reported
@assassinscreed @Ubisoft My river raids won't save and I can't use the atlas. I have to reload the game to a previous save to get back. Plz fix.
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GIJoeMeerkat
(@GiJoeMeerkat) reported
@shbzz One can actually get away with it though. That site allows people to ddos people without doing it through the game, making it 100% safe from any sort of detection from Ubisoft
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The Anonymous Counselor
(@Born_Trouble20) reported
@Ubisoft @UbisoftMobile @UbisoftSupport I have been direct messaging the support account for 3 days now and not a single response. This is horrendous customer service and I will never purchase a Ubisoft game again.
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SuperGamer61499
(@SuperGamer61499) reported
@Civilwarfare101 Yeah, it's pretty vague. I mean sure. Certain games have lousy side quests, but it's not like that is a Ubisoft specific issue. It's a problem with developers just not being creative enough. For an example, Majora's Mask has a lot of my favorite side quests in the Zelda series.
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MΣЯᄃ
(@Iammerc2) reported
@Ubisoft WHY AM I APPEARING OFFLINE AND WHY ARE MY FRIENDS APPEARING OFFLINE WHEN WE'RE ALL TRYING TO INVITE EVERYONE!? Anyone have a fix? This is pissing me off..
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ًَ
(@baby1da) reported
@Ubisoft @UbisoftSupport already had to say this exact **** before. tired of hitting ranked and then cancel it right after to inv someone and it says reconnect, then i reset app and get into a ranked and middle of the game says i got an abandoned penalty FIX UR TRASH GAME 🤡🤡🤡
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Dakota Ziarnik
(@DZiarnik) reported
@Ubisoft @Xbox @Microsoft so I have gotten assassin‘s creed Valhalla for the Xbox one through the Xbox marketing place and I can’t even play the game without the game crashing and going to the Home Screen and I can’t find any fix on the Internet.
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Chris Kinchen
(@kinchen_chris) reported
@UbisoftSupport As a 50 year old gamer and a true fan of the Assassins Creed series would you please fix the base game before anymore additions...This is not good enough from Ubisoft.. so many issues and now more ..please fix first ,it’s simple.... it’s just become about money with Ubisoft
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47🛸💕
(@dxmnrell) reported
@Ubisoft fix the chaudown achievement for scott pilgrim 😒
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ミツカン
(@mitsukan0101) reported
@UbisoftSupport @UchihaWRLD23 Hi ubisoft Support. I have same problem when I started ForHonor. Server not found and synchronization error appear and my network down! Ubiconnect seems to have an effect.
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Jetpack (She/Her)
(@Jetpack_gg) reported
@JandroOjeda @SoyBeiT82 @Wario64 Don't forget that Amazon partnered with Uplay as their "live streaming service." You'll be able to play any Ubisoft games through Uplay+ just for having the software, no other costs needed.