Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/21/2025 15:00

November 21: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDallas Online Play
GermanyLübbecke Sign in
GermanyFrankfurt am Main Online Play
FinlandHelsinki Matchmaking
GermanyLeipzig Online Play
GermanyHerne Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • fly1ng_d Flying Dutchman (@fly1ng_d) reported

    @Ubisoft UNO multiplayer does not work, even with open NAT type on xbox series x, please fix! I pay for game that does not work 90% of the time!

  • Anxious_rager anjai (@Anxious_rager) reported

    @ubisoft not getting any renown or mmr could you please fix this or give the renown i have accumulated litterally brought a 3 day renown booster and its basically useless.

  • BurritoNugget Burrito_Nuggett (@BurritoNugget) reported

    @UbisoftSupport Fix the damn ubisoft connect. I get disconnected mid ranked game. We won but I couldn't connect and banned for 30 mins and lost elo

  • milkydan0119 Milkydan0119 (@milkydan0119) reported

    Fix your servers Ubisoft #rainbowsix

  • NE0N36 NE0N36 (@NE0N36) reported

    @BlameFrost It has me thinking. Like a mechanic buying old cars,fixing and selling them, why don't publishers buy the rights and all that stuff for a game and try to fix the game. Not sure if that's how it works but it'd be nice if ubisoft got their hands on anthem

  • Winter_Phoenix8 Emma-Jayne (@Winter_Phoenix8) reported

    The MAJOR issue that Ubisoft HAS to be zeroing in on is making a Collectors Edition that's WORTH what you're paying for it. Valhalla, despite how AWESOME Magnus is as Eivor was NOT worth the £180 i spent for the CE.

  • agreedboar Jor ☭ (@agreedboar) reported

    @ianpk_ @BirdDogGaming @Ubisoft The formula was dumbed down definitely, but I wouldn't say it was drastically. As for gimmicks, I've always been a fan of them as long as they don't cause the core gameplay to change. This was a problem in the original Wii U and Vita versions, but luckily this was fixed for

  • Gaemon786 GÆMON (@Gaemon786) reported

    Hey @Ubisoft ! I can't link my @AssassinsCreed IV Black Flag to Ubisoft Connect. Please fix this via an update. I want to claim Ubisoft Connect rewards.

  • nahwanrblx NahwanRBLX Playz (@nahwanrblx) reported

    @Ubisoft @LucasfilmGames (Continued) But it is fixed and all of a sudden is that I can't speak to him. Ubisoft, your game is... fully broken.

  • WindexTribe Vasilios (@WindexTribe) reported

    @Ubisoft hey Ubisoft I was about to play R6 siege and activated my 3 day booster it wouldn’t activate so I restarted my Ps4 logged back on and then my 3 day booster was gone idk if this is a bug/glitch but I’ve lost my 3 day booster before I even got to use it. How can I fixThis?

  • SenSaiFPS S e n S a i (@SenSaiFPS) reported

    Renown boosters are not working @Rainbow6Game @UbisoftSupport @Ubisoft . I activated one but not getting my renown for it. Also it keeps saying it's activated after I click activate. Clicked it like 200 times still nothing. I hope you guys plan to give out like 20k renown

  • MrWayne1989 Batmaster2 (@MrWayne1989) reported

    @WildHun00881487 @UbisoftSupport Yeah its been problem for many players for a while ubisoft need to fix this cause we cant continue the story

  • PoratoisJustSad Porato. (@PoratoisJustSad) reported

    @Ubisoft I won't be playing anything Fix your ****** game servers are so **** ?

  • ALEChoholic Alec (@ALEChoholic) reported

    @Ubisoft can you just drop Uplay as a service? Its a buggy mess that no one actually likes having around.

  • GhostWP3 GhostWP (@GhostWP3) reported

    @ForHonorGame I really believe that you can fix Nobushi's dodges. They are terrible and don't work at all. Fix your ******* game, it's not that hard for Ubisoft.

  • Tontoassistento Toni Viitala (@Tontoassistento) reported

    @justdancegame fix that horrible controller app for Just Dance 2021! You are ruining my daughters birthday! We have now tried with 5 different mobilephones and two different xbox version. All in the same network. 8 hours should be enough...#JustDance2021 #Ubisoft

  • Divisionstorms Divisionstorms (@Divisionstorms) reported

    @Ubisoft this weekend i playing Division 1 (most i play Division 2 but the pc crash too often for months.)

  • Ed_Z3rD Ed_Z3rD (@Ed_Z3rD) reported

    @watchdogsgame I don't know if this is just a result of Covid being a thing that makes all these delays, or just incompetence. Ubisoft is basically releasing public test builds that are broken instead of finished products at this point. We didn't get the product that was promised at release.

  • NorthYorkk Alex (@NorthYorkk) reported

    @watchdogsgame console owners: Leave ubisoft alone! let them iron out the issues! Pc owners: What. the.f*ck? For real though guys- this is beyond some of the worst publishers/launched games ever produced in regards to false expectations, trash communication, and broken promises. GRATS

  • MechaMenty MechaMenty (@MechaMenty) reported

    @OriginaIPenguin Alot of ubisofts ports (mainly recent ones) are really poor! And seem very rushed. both far crys were unplayable in my opinion, and all AC games except odyssey weren't great as well. Scott pilgrim even had a problem where ubisoft connect didn't work, same with Uno. it's not great

  • LXMSonicI ソニック・ダッシュ・l Sonic Dash l (@LXMSonicI) reported

    and to top it all off, literally all 8 of my abandons this season is either dossing or the ******* sound glitch, and you know what is sad about this, Ubisoft?MOST OF THOSE 8 ******* ABANDONS ARE FROM THE SOUND GLITCH! It’s kinda sad how know even I’m losing more ELO that i should

  • GxdZella Zella (@GxdZella) reported

    Bro ubisofts website and overall login system is so ******* bad man. if you try to create a new account, but the name is taken, ubisoft will deadass just not let you login to any of your accounts for like 12 hrs

  • Roman70434688 Roman (@Roman70434688) reported

    @Ubisoft fix rainbow I got on and I lost everyone one I had and all my renown

  • Shanzid9 Shanzid (@Shanzid9) reported

    @Rainbow6Game ubisoft i didnt abondon a match but i still got suspended for 30 minutes and lost 30 elo if u can fix this my username is ShavierPS and i play in ps4 plz can u fix this i didnt do anything weong

  • ill_Musicality AR (@ill_Musicality) reported

    @Ubisoft @Rainbow6Game ... why the hell does Cavs knock/knife automate with no actual response... #broken

  • michael09517227 michael barrio (@michael09517227) reported

    @Ubisoft all of my operators are gone what's the problem with the servers?

  • Matheus75299948 Matheus Garcia (@Matheus75299948) reported

    @Ubisoft i have a problem with the rainbow six servers, i am brazilian and i'm playing on the server from the east of the united states, what do i have to do?

  • Brandon20153811 parzival (@Brandon20153811) reported

    @Ubisoft Not rainbow cuz it's broken says I'm VIP but my leveling does not go up nor go down I can't buy anything cluding Alpha Pack's and if I do a custom then I lose all my Ops but they're still there I had to buy them to access them it is so messed up

  • Vinimon1999 Vinicius XXX +α (lots of retweets) (@Vinimon1999) reported

    @Protodude "Too many games, too fast". Ubisoft's "Imagine" series had the same problem, and it ultimately killed the franchise.

  • __JeweI ‏ً (@__JeweI) reported

    @UbisoftSupport @Ubisoft fix your dreadful game... Whole lobby just froze lost 30 elo and got a ban wtf