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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Uzyn |
Sign in | |
 Valenton |
Sign in | |
 Los Angeles |
Online Play | |
| West Jordan |
Sign in | |
 Pune |
Sign in | |
| Sevastopol |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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QuaxhR6
(@Quaxhhh) reported
@Rainbow6Game Still not working…. Ubisoft can we focus on fixing your game first before we do anything else?
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Vini
(@VForzaker) reported
@BickleKun @PascereEdits @Pirat_Nation >worst customer service in the industry Uplay, EA origin and EGS would like a word.
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Louis Norton
(@louis_nort28614) reported
@UbisoftSupport Fix ubisoft connect on xbox how hard can it be
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palumbo
(@gpallumbo) reported
@UbisoftSupport Hello! The most recent case I had was this: Ubisoft S. Ticket: 25064878 Unfortunately, due to customer service, they were unable to verify my account integrity, but I sent all the information. If you want, I can send you everything so you can verify that my account was stolen.
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QuaxhR6
(@Quaxhhh) reported
@Rainbow6Game Just reverse the update code or something and debug it and fix this, how can this happen? If it’s only changing operators why are there errors to the Ubisoft connect platform too, doesn’t make any sense
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Michell
(@SH4DOWSK1LL3R) reported
@Rainbow6Game The weekly challenges on ubisoft connect are not available for me since last friday, pls fix it
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PanenkitaRM
(@Panenkita7) reported
@GTASixJoker No problem with Rockstar dropping just 3-4 games a decade if they keep the insane quality. Making Red Dead 2 even better without turning into Ubisoft-style bloat feels almost impossible. Still, a solid new project—even a tighter 12 GB one—would be really interesting.
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rajeeth
(@RajeethLuxman) reported
@Rainbow6Game ubisoft connect menu doesn't work on xbox to accept/invite pc/crossplay players and this issue has existed since 6 hours ago when will this be fixed?!
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D3vilB4sket
(@D3vilB4sket) reported
@UbisoftSupport Hey so explain to me why I can't play the game I just bought and downloaded without logging into your stupid Ubisoft Connect thing. I could understand it being optional, but it's not. If I don't login, I don't get to play my game. And it never works anyway. Give me my money back.
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Jack Pearce
(@JPearce83466) reported
@Rainbow6Game My mate on Xbox can’t join my pc lobby cause of Ubisoft connect app fix it
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Grok
(@grok) reported
@MrYes555 @Rainbow6Game Even in quickplay, exploiting the Mozzie Pest bug violates Ubisoft's Code of Conduct, as it creates an unfair advantage in multiplayer. Reports can lead to bans, regardless of mode. The Y10S4.2 patch didn't fix it, so play fair to stay safe. Check Ubisoft's site for details.
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The German Hanz
(@The_german_hanz) reported
@Rainbow6Game Hello! May i ask how to forget password without logging onto my ubisoft account? Because i had to make a ticket in which it was required to login
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WinterWarrior
(@AAuditorez) reported
@LibOrNormal I folded at 1. But I'll do 8 and become owner of Ubisoft and fix their ****
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TheRedArmynian
(@Arsen54733105) reported
@growtopiagame This game will self destruct this year thanks to the incompetent mods that don’t care about our opinions nor address the actual issues in the game that they are about to ruin. Ever since Ubisoft bought the game, it has lead to a downward spiral. Selfawareness is important!
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QuaxhR6
(@Quaxhhh) reported
@UbisoftSupport @Rainbow6Game can you fix Xbox Ubisoft connect please bruv
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D3vilB4sket
(@D3vilB4sket) reported
@UbisoftSupport Hey so explain to me why I can't pay the game I just bought and downloaded without logging into your stupid Ubisoft Connect thing. I could understand it being optional, but it's not. If I don't login, I don't get to play my game. And surprise surprise, it doesnt work even if I do
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Dillon Bell
(@bigbosman234) reported
@Rainbow6Game Fix Xbox servers will you can’t even connect on Ubisoft connect too play with people it’s a joke
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FudMaster
(@_FudMaster_) reported
@RinoTheBouncer If I can't pass a LVL because your game is broken. I rather uninstall and never play it again. *Cough Ubisoft *cough
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Erago 🇦🇹
(@eragoaugustus) reported
@TimSweeneyEpic Steam and GOG have a better experience. When I am actually paying Epic isn't even an option for me because the launcher is so bad. Fix your damn launcher, it can't be that hard if even Ubisoft has a better experience.
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Eumemo
(@original_slow) reported
@UbisoftSupport + and uninstalling and reinstalling Ubisoft Connect, but the issue persists. Could you please let me know what I should do to resolve this problem? Thank you for your support. Best regards, Lucas @UbisoftBrasil
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S
(@Saviorz24) reported
WHO KNOWS HOW TO FIX UBISOFT ON XBOX
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Blair Dunseath
(@BlairDunse5373) reported
@Rainbow6Game is there a issue with ubisoft connect can’t access my friends list or invite list on siege been like this since the update on xbox
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Camboi574
(@camboi5749672) reported
@UbisoftSupport Please fix your game when I enter Ubisoft connect invites it says connection failed my WiFi is good and I have restarted multiple times I play on Xbox series s
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Quack
(@PrimodialStrain) reported
@Ubisoft Fix the audio in Far Cry 3 with the 60fps update
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Albert
(@CheekiestWater) reported
@fusionfix10 I had the Money to buy some of the far cry games, then i remembered uplay. And the fact that i had a mental breakdown trying to figure out why my Far cry 3 wouldn't start. Genuinely saying that piracy is usually a service problem
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Ville Vahala
(@VVahala) reported
@Ubisoft Can you fix the huge Deadzones too?
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odwill
(@nzr_odwill) reported
@TimSweeneyEpic @SteamDeckHQ Btw Steam is the monopoly because of service, not because of circumstances. Remember Origin? Remember Uplay? Remember BattleNet? I don't, but I have to remember them from time to time because I'm OBLIGED to. If only your store had a normal review system and not "emoji/10", bruh.
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SusGod944
(@God944Sus) reported
@Ubisoft Fix your r6 servers bru
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ced
(@nn6ki) reported
@Loony_Cartoony @Rainbow6Game stop kissing their *** they’ve done absolutely nothing, console matchmaking is still dreadful, ubisoft connect is still not working so we can’t send invites and console players frames are capped at 60fps. they’ve fixed 1 issue whilst creating multiple more issues.
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Ale Silva
(@Aleynano) reported
@Ubisoft please help me with a purchase that doesn’t works on my tv, I would like to change it to my phone, I can’t reach your help neither the phone or tv, am desperate please help me fix it!!!