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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Duluth |
Sign in | |
 Vienna |
Glitches | |
| Dallas |
Online Play | |
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jerry
(@ManGuyJerry) reported
@Ubisoft so why don’t you guys cancel that Defiant game and put your resources into making a f2p Spies vs Mercenaries game? That last splinter cell one was good but unfortunately it was plagued with hacker and a memory leak you took months to fix.
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Flamingo/Val
(@Val_Flamingo) reported
@BangBangClick ive bought, played tons of ubisoft games my whole life, & the **** you say has me regretting that entirely. i cant believe i didnt even see what youve been saying this long. im so ashamed to have even said anything positive about FC or AC :( Jason isnt the only one who has issues
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Tristan Redman
(@springs123) reported
@BangBangClick @eloquentire @jasonschreier haven’t we all seen the situation at blizzard / riot / Ubisoft why not from the start hire a diverse team a toxic culture once in place has proven difficult to ever be removed it’s why Ubisoft is still having major issues with lots of employees still feeling unsafe.
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ChubbyT
(@cjtangmi) reported
@GhostRecon Definitely, I remember that crazy cult guy who somehow survived the crash half naked. Oh wait, that was the other Ubisoft game starting with a chopper crash...
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Dulcie 🏳️⚧️
(@Dulcie59701659) reported
@tanisthelesbiab I feel like Ubisoft is just going down a rabbit hole of trying to get people to play their dying games instead of dealing with problems that their communities keep railing them with. That and they're almost always out of touch with character releases in Siege and FH.
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Relajado
(@RelajadoR6) reported
@Dali_R6 @Tragrr @LusciousR6S I'm assuming they mean within the Ubisoft workplace itself, not like issue as a whole
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GrimReaperer
(@Grimreaperer1) reported
@jasonschreier Could care less about game quality. Truly just think people need to treat their staff with respect. I don’t want another Act-Bliz or Ubisoft problem again. Have whoever you want on your staff. Just treat them like humans. Not puppets.
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Hayden🥚
(@rogue_dunedain) reported
@trgrrl I foresee no problems especially given the history of Ubisoft
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slothi
(@sl0thi) reported
Anyone have an issue where Uplay friends pictures aren’t loading? Can’t figure out how to fix trying not to reinstall
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Andrew Morrison
(@AndrewBorn1968) reported
@Ubisoft After MONTHS of waiting for you to FIX the game, you should give us Paris for Free!
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kul✞ure 𓁹
(@OriginalCinnxr) reported
@Wxrby @Plerto_ I’m not taking about rn I’m talking about Ember Rise if Ubisoft fixed the issue sooner the game would not be in the state it is currently
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HIPNO
(@MauroAlexandre_) reported
@Ubisoft FIX YOUR GAMES, I CAN'T PLAY R6 ON CONSOLE, GAME AFTER GAME A LOSE TO MACROS AND MNK, FIX YOUR GAMES
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OpKingDimondYT
(@OpDimond) reported
@Ubisoft @UbisoftSupport your password recovery problem is still not fixed! how incompetent are you the people have been having problems with this since 2019 and you still are screwing it up.
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Hamza
(@HamzaSari29) reported
@growtopiagame Fix this ******* server all mods and develeopers trash ubisoft killed thi game son of bitchs
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Jack
(@Wxrby) reported
@ICurmo It’s chill don’t worry But if Ubisoft know it’s an issue especially on console, and clock some player has a 306 kd they should do some investigating. Not even T1 pros have them stats, not humanly possible
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Domenic666
(@domenic666) reported
@Ubisoft Sick, looking forward to it!! Just wondering, is there any chance of getting the Ezio Collection on switch? If it can run black flag I’d think it should have no problem running those ones.
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Foxxy.
(@GeneralFoxxxy) reported
@UbisoftSupport having trouble logging into my ubisoft account it says that a ubisoft service is currently unavailable.
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Hiroki Etsuko 🏳️🌈💙
(@Hiroki_Etsuko) reported
@Ubisoft Nop. Fix your abusive culture.
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💙Telomina 🌸Emote Artist
(@Telominas) reported
@UbisoftSupport trying to sign into my ubisoft connect.. not working. Are the servers down-down?
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Fizhy (Ethan)
(@EJWoodgates) reported
@ChrisoD74455288 Nah because people gobble it up simply because Ubisoft paid lip service to the issue. If their bottom line isn’t affected I doubt they’ll care to truly change & no amount of words can tell me differently
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Efe
(@Efe06899723) reported
@FawazSaleem2001 @Rainbow6Game Contact we from ubisoft support! It should fix it!
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Dire Shmurv
(@DireShmurv) reported
@Tada_sh_i @Brawlhalla @Ubisoft I noticed, when I was playing 2s yesterday with a friend, we would both get these huge lag spikes, and we never got punished for it, seemed like the entire game was having simultaneous spikes
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Jack
(@Wxrby) reported
People @‘ing Ubisoft support about elo trapping thinking they can fix the issue are so lost. The only way I can see them banning players is from stats, people like Kortoa with a 6.5kd and a 150 game winstreak
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SpacedDuck
(@GringoStarr2029) reported
@Sh3rp_Eye @Rainbow6Game Then there's my favorite, the random game crash bug that ***** up the trash that is the Uplay launcher to the point that even if you trick your game to launching again you can't reconnect to a ranked/unranked game even though its still going on and you get an abandon ban.
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Hidra14
(@Hidra143) reported
@UbisoftSupport Yeah not working, i still having problem with Ubisoft Connect when it keep saying a ubisoft service is currently unavailable
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Spartan1984
(@Spartan1984) reported
@Ubisoft Maaaaybe in a few months after the obligatory multiple patches to fix everything broken in it. Love the game, but it's the same old song and dance with games from most publishers these days.
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UM 🍌 NA PRESIDÊNCIA.
(@RuyGTR) reported
@UbisoftSupport, please fix the damn #UNO game, it keeps crashing while connecting to servers. #XboxOne @Ubisoft @UbisoftBrasil Fix your ****.
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Exartpolation
(@RealtyEco) reported
anyone hoping for a solution to gas fees. I suggest checking out liquid proof of stake blockchain called tezos. It's already fixed eths issues. Red bull formula 1 and ubisoft are seriously involved w this chain and they've probably done more dd and invested more than any of us
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daniel stallard
(@176304) reported
@assassinscreed @Ubisoft How about fixing the main game first. I finished lost glory and no new mission has come up I’m not loading a new save as that’ll mean 4 hours of doing side stuff will be gone I’ll most probably uninstall the game if there isn’t a fix.
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Wonder
(@WonderTTV) reported
@sl0thi The more friends you have, the more fps issues you will have. The Uplay Connect app is terrible. That's why I keep my friends list to less than 5 pages.