Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (62%)
• Online Play (19%)
• Glitches (9%)
• Game Crash (8%)
• Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Tignieu-Jameyzieu	Glitches	13 hours ago
Bhopal	Online Play	13 hours ago
London	Sign in	1 day ago
Paris	Sign in	1 day ago
Oelde	Sign in	6 days ago
Buxton	Game Crash	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mimitchi (@Rajirugi) reported 2 minutes ago

  haven't played a single Ubisoft open-world game in 12 years (last one was Liberation after Black Flag), but I'm confident that very little has changed in that time, which is such a shame! You might be puzzled at my sadness but Ubisoft used to lead stealth games, not lag behind.

• 
  bruhlord (@deuse76) reported 4 minutes ago

  @Nezzzooo This game when it came out - was a buggy mess - infamous Ubisoft graphical downgrades - 0 personality protagonist - broken online mechanics - overhyped to oblivion - extremely bad narrative and lackluster 0 tension finale There's a reason this game isn talked about these days.

• 
  Average Player (@issaslothboi) reported 4 minutes ago

  @Ubisoft you guys need to deal with the amount of bots trying people's passwords on your login. I get so many spam account login attempts. It's seriously out of control. My friend was steam banned because someone hacked his ubisoft account and hacked on siege which went 2 steam.

• 
  Orion Warren (@OWarren49999) reported 6 minutes ago

  @BraidzMCau @HARDHEAD7WD @BrokenGamezHDR_ I ******* hate modern Ubisoft games. They're **** and the problem isn't the tutorials or the hand holding, it's that it's just brain rotting, "climb tower and do the same 3 things around it" for 60 hours. That's why they're so bad now.

• 
  archie (@archie72027) reported 7 minutes ago

  @UbisoftSupport @assassinscreed hey ubisoft support, i requested a manual review on my case and threatened a complaint about your company through signalconso about the problem i have and i have been granted my wish of a manual review but it has been over a week now and i have still got nothing. case 25811364

• 
  Patton (@Patton_Heasley) reported 10 minutes ago

  @UbisoftSupport @ANNO_EN 25821850 is my case code I really want the issue fixed. The issue is changing the Xbox linked account connected to the Ubisoft

• 
  David Quiaios (@dquiaios2430) reported 14 minutes ago

  Additionally, I´ve been trying to contact Ubisoft Support regarding this issue, but I keep getting automated responses stating that the ban cant be lifted, that no further investigation will be conducted, and that no additional details can be provided about the reason of the ban.

• 
  Sassá (@jotavesarm) reported 14 minutes ago

  @JezCorden It makes no sense to take away benefits. That's a clear rule of the business world; you shouldn't worsen your service, but rather create something more accessible. Want to resurrect GP? Create a tier with Xbox Day One games and remove Ubisoft+, EA Play, Fort Crew and Cloud.

• 
  F (@Fraud426) reported 15 minutes ago

  @Rainbow6Game PLEASE FIX RAINBOW SIX SIEGE SERVERS AND ASK YOUR SIEGE TEAM TO GET IN CONTACT WITH PLAYERS REPORTING IN UBISOFT DISCORD SERVER. YOUR TEAM IS JUST NOT FIXING THE UAE NORTH SERVERS AND IT HAS BEEN OVER A MONTH NOW

• 
  RELUCTANT (@xXRELUCTANTXx) reported 18 minutes ago

  @26ers_bp115 Ubisoft hires people to make a game. People making the game procrastinated. Decided to implement Diversity Equity and Inclusion. Made the character gay and black. Hired a fake historian to produce a history that would sell the broken game. A convenient lie for all.

• 
  Mr.matt (@Matteo076427230) reported 18 minutes ago

  @TheDivisionGame Ubisoft, after the latest update, the textures sometimes look like PS1 graphics. Hahaha, since many of us have this problem, is there a way to fix this? I play on PS5.

• 
  Cowien (@Cow1en) reported 20 minutes ago

  @Mattsuw I know its hard to be french or a dumbass, but clearly I am not attacking u? My problem is ubisoft putting t2 circuit points into a tournament only pretty much french teams have access too? Like wake up man, idc about yall well done for having a lucky bracket or whatever xd

• 
  Hanzo (@YourAkhiNeo) reported 22 minutes ago

  @Will777JP @kidsmoove @GriftGod_ ***** what? Ubisoft fix their problems with the release of dlc in few months after the release of the main game. Now drop some respect on CD devs, these guys are doing things that other dev's in gaming industry don't even want.

• 
  Cody (@Coadylicious_) reported 24 minutes ago

  @JezCorden yes 100% remove cod,fornite and Ubisoft classics. cod is something i always bought until it came to game pass. its something ill buy if it leaves. remove those and get gamepass down to what it use to cost AND be honest with us on why its not working.

• 
  PipoShrimp (@PipoShrimp) reported 25 minutes ago

  @Niflheimm155983 The problem is that most of the massive games are usually something like the Ubisoft open world format where its all just padding and busy work. I am more preferable to something like the Binding of Isaac where the constant amount of new stuff being unlocked keeps things fresh

• 
  john (@j2001mj2001m) reported 26 minutes ago

  @darkdeath174 @JezCorden Problem is that was the idea to start with, that now just Amazon gaming offering cloud for there own games or Ubisoft doing the same thing for ubisoft plus cloud For there own games or gamed they own the cloud rights to and so on i.e. It was Amazon GeForce now it now just amazon gaming cloud network for here own games, nothing more

• 
  wockkyy (@isimpforRias69) reported 30 minutes ago

  @ubisoft @Rainbow6Game fix your ******* hidden mmr.

• 
  noir (@Noirx360) reported 33 minutes ago

  @KoreaXboxnews PC Game Pass/Xbox PC doesn’t support achievements for Ubisoft games. We need a fix on that issue @jronald

• 
  Sebastian Aaltonen (@SebAaltonen) reported 35 minutes ago

  @cdglove98 @SwirlsDefy @DanielcHooper Depends how do you use them. We tried using std::vector and similar in our new Ubisoft engine back in the day, and debug build startup time (main menu) was over 2 minutes instead of 5 seconds, so we abandoned the plan. Even more with maximum debug iterator level. And ABI compatibility issues were a problem too. We wanted mixed release/debug builds, but std doesn't have compatible data layout between build types, so all hell breaks loose (memory corruption).

• 
  In_Development🛸☄️🪐 (@Charbo_YT) reported 38 minutes ago

  @Ubisoft @UbisoftSupport Goobisoft. Please for the love of all things holy fix your Godforsaken servers on siege. Putting a casual player in games with plats, diamond, emeralds and champs, back to back to back, constantly going offline with a stable internet connection. Etc.

• 
  M. (@ikkisooo) reported 38 minutes ago

  @UbisoftSupport Can’t connect from Ubisoft Connect dolphin 028 SEA Server? Any fix??

• 
  Carmen Luv (@carcarissohot) reported 42 minutes ago

  UBISOFT PLEASE FIX IT! EVEN IF ITS THE LAST DF UPDATE

• 
  Benjamin Knight (@BENJAMINxKNIGHT) reported 43 minutes ago

  It was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile

• 
  Nabam Yali (@jojomojo556) reported 43 minutes ago

  @UbisoftSupport Hello ubisoft pls sam problem pls help

• 
  Cr0ss (@__Cr0ss_) reported 45 minutes ago

  @Dexerto The problem especially with Ultimate was trying to justify the price hike by lumping a bunch of stuff no one cares about with it. I don't care about Fortnite Crew, I REALLY don't care about Ubisoft+, and any EA games that are halfway decent, I've likely already bought outright.

• 
  Kazaxy (@KazaxyII) reported 52 minutes ago

  @Orkanos Hi, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long, offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still being ignored or sent generic replies. I was wondering if you could please DM me, or if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ 15 seasons at champion across 4 years of playing time gone… I have tried everything the ticket support system is awful !

• 
  him (@RaederPletcher) reported 52 minutes ago

  @Rainbow6Game can this stupid organization please fix desync, i’m tired of dying because of desync and ur ****** *** servers. bum *** organization dog **** game ubisoft try not to make a **** game past 2013 challenge

• 
  Jack (@Smurfgotbeat) reported 54 minutes ago

  @Whitewvlf1 Hmm he's not wrong in some aspect but in comparison the devs are listening and aware of problems and fixing them a lot quicker than what Ubisoft would actually do with their own game.

• 
  Jakues (@JakuesTV) reported 57 minutes ago

  @Rainbow6Game @UbisoftSupport @Ubisoft SIEGE CUP IS ****** FIX IT!!

• 
  entwinedspace7 (@entwinedsp71971) reported 59 minutes ago

  @JV_e_jogos That's the problem you want an in game guide. Just play or go play EA or Ubisoft games that have markers everywhere and have zero puzzles that require critical thinking.