Is Ubisoft Connect down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 19: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (4%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play | |
 Saint-Jory |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Social Joins
(@SocialJoins) reported
@gtaelbordo_ @JoeMiller101 This is a weak excuse. Please explain how GTA5 has no problem running on PS3,4,5, & Xbox variants.These guys struggle with little old Cybercut. GTA even got ported from PS3. And has continuous updates & multiplayer. These guys make Ubisoft look like Gods. PC devs aint elite.
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SNAKE THE VET
(@snake_veteran) reported
@fox281r6 @GhostRecon Ah, forgive my blunt sarcasm, that wasn't intended for you,that was towards @Ubisoft hahahhahahha So what are the major issues you experienced
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Simon Lampard
(@lampard_simon) reported
@OfMiceAndPanda @TheQuartering Yep, a lot of people are still missing the quests, hades shadow master, prism wings and the Orion weapons, myself included. Ubisoft acknowledged the issue straight away but they haven’t done anything at all. It’s rather frustrating and it’s affecting all platforms.
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Michael
(@gspischicken) reported
@Ubisoft @nbcsnl Could you please fix the screen tearing on the Xbox 1 X please. Ty
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🎄LuckyPlayz🎄
(@LuckyPlayzYT) reported
@ScriptSlasher I can’t even claim it cos Ubisoft won’t let me reset my password to sign in and I made it like 6 years ago for Assassins Creed
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I Swanny1797
(@LukeSwann1797) reported
@Rainbow6Game @UbisoftConnect @Ubisoft Their is some other major issue with Tom Clancy’s Rainbow Six Siege. The servers are full of People on 120 + ping and it’s just not fair and your game sound is an absolute joke why should we pay for your content when nothing works😡
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Machado
(@SailMounib) reported
@assassinscreed Anyone having a cutscene freeze on the "A Brother's Keeper" quest? My cutscene won't pop up after being done following Sigurd in that ancient cave. Please fix this Ubisoft!
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Yeenie the black nosed hyena
(@Yeenie_Mcbeenie) reported
@rushid930 Meh. My problem is every Ubisoft open world game feels the same. At least Far Cry tends to have good characters.
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Tyler
(@OnlyMinkzie) reported
Half a decade to fix the sound in your game and you still haven’t done nothing. @Ubisoft .. disappointed
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Notorious D.R.E
(@_NotoriousDRE) reported
@abduplays_ I haven’t had any graphical issues. Ubisoft did add a quality mode which is native 4K
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Ryan
(@RyanCooper31) reported
@UbisoftSupport @UbisoftClub Hello I am locked out of my Ubisoft account I cannot login because it is my old email can you please help me change the email address so I can login I can verify it is my account
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Celoxamortis, Space Cadet Bobblehead
(@Celoxamortis) reported
While I still think it's better than AC Valhalla or Watch Dogs Legion, Immortals Fenyx Rising still suffers the same issue with Ubisoft open world burnout. I'm 31 hours in, I've only rescued three gods, and I'm already sick to death of the samey Vaults of Tartaros, and the 1/X
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Marek Nerko
(@MarekNerko) reported
@Rocksmithgame @Ubisoft ...and after 4 years USB microphones are not working with this game!
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Care About Your Thoughts
(@luza_lane) reported
@ubisoft @UbisoftSupport I can't play AC Valhalla bc there is no fast travel and no save! Please fix immediately. I spent hard earned money on this game and cannot play it past last week.
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Just Some Guy
(@JohnyTwoTimes13) reported
@amazonluna @TrialsGames @Ubisoft Hey Luna, I am digging the service so far! I know you may not be able to answer this, but what are the future plans to bring bigger games to platform without having to say purchase more channels? If ubi and say Capcom, and other devs do this, the value play is sort of gone.
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Tim 💯😎
(@Wardawg_) reported
@DivanteScrolls @AngryJoeShow Bethesda, EA, Ubisoft all had issues with their open world games at release. CDPR is no exception to the criticism. But allow them to fix the issues. I still didn't get a day one patch.
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Dodge challenger super stock
(@Dodgesuperstock) reported
@CyberpunkGame How about fix the godamn game the audio cuts out in the game and Its only the voices such bullshit godamn ubisoft released less buggy ****
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george
(@legicee) reported
@assassinscreed Please fix the not being able to talk to reda seems like thats not a main concern for ubisoft seeing its been like this for over 2 weeks now
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Alasdair
(@MurchMop) reported
@assassinscreed What about ALL THE OTHER game breaking bugs I have come across? Can't tell you how many times I had to uninstall and reinstall the game in order to fix them. Do better Ubisoft.
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Tinchy111
(@Tinchy111) reported
@adleisia @Ubisoft I’m having the same issue, how did you fix it?
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Pyroclutch
(@Pyroclutch) reported
@Ubisoft @Rainbow6Game how come u guys make the game in a worse state every ******* season???? 1. yall losing players 2. hitreg is SO ******* BAD 3. tickrate lowered? i die to smoke and gunbarrels 4. FIX YO **** U MONEY FARMING SHITS
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Henrik Hörnke
(@HenrikHornke) reported
@EKogmaw @IWDominateLoL Well yes cause ubisoft and ea dont really fix fails. People still trust cdpr. With that said if the bugs and so on dont get fixed they lose theire good reputation
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ChristmasCrusader
(@Sir_Warden) reported
I love the fact Ubisoft litterally listened to reddit -Overbuffed Knights and nerfed the Spamurai -Released gyphon with broken feats and broken damage -Still haven't added single pick
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Lucien Maverick
(@lmaverick123) reported
I find it interesting that people are all snapping at CDPR for the bugs in Cyberpunk 2077 when they aren't even new to the party on this. Ubisoft is notorious for releasing games that are damn near broken. The term "known shippable" is part of almost all AAA devs lexicon. (Cont)
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Tinchy111
(@Tinchy111) reported
@antony_marsh @Ubisoft How did you fix this?
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Marc Peeters
(@marcpeeters88) reported
@assassinscreed Next week? 40 days to fix gamebreaking bugs?? F you ubisoft
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caleb🌹
(@CalbeXD) reported
@matfacio I think it's reasonable to give devs the time to fix games, but Ubisoft as a company should be held to this standard because of their size and history
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Frankthetank285
(@frankthetank285) reported
@Sitri0115 @OldSloppy @GundamIsHere Dude just go look it up fenyx had a ton of problems on release so did this year's assassins Creed you just didn't hear about it because no cares about either of these games. Also your talking about ubisoft with their thousands of employees that work on these games
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Scar Spam.TTV
(@phantom5011) reported
@ForHonorGame If you close the game and go back on it, You loose the new character. Ubisoft please fix.