Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (66%)
• Online Play (17%)
• Glitches (10%)
• Matchmaking (4%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Mantes-la-Jolie	Online Play	1 day ago
Mulhouse	Sign in	3 days ago
Brussels	Sign in	4 days ago
Amane Aït Oussa	Sign in	5 days ago
Lorient	Sign in	6 days ago
Paris	Online Play	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FINAL BOSS (@THEFINALBOSS223) reported 27 seconds ago

  @assassinscreed Fix ur stupid ubisoft connect app tht ruined my entire save file fuckkkk uu

• 
  Paresseux Reaper (@reece_reaper) reported 1 minute ago

  @Swurv__ This is the type of comment that is told to companies like Nintendo, ea, Ubisoft, and 2k, “just ignore the flaws and problems and put out the same game every year don’t worry about the *under appreciated* gamers who don’t want a copy and paste! Just ignore them and keep doing it”

• 
  Chase (@Chase74030365) reported 2 minutes ago

  @DaniHay5 @dr_hinfectos Ah ok. I read you can redeem a code, but my Ubisoft account is giving me trouble signing in.

• 
  Keaten (@Keaten88_2) reported 3 minutes ago

  @MKobokerz @cnnp16 @Black_D_Gamer1 They absolutely can afford it. The issue is usually data speeds, as an Ubisoft engineer mentioned about Star Wars Outlaws. The cartridge tech is fast enough for a lot of games to be read off of, but not all. Other situations are just publishers like NISA or Sega being cheap.

• 
  GrizzleHorn (@grizzle_horn) reported 3 minutes ago

  @popuniversee Gee why does Ubisoft have money issues?

• 
  Xythiera (@Xythiera) reported 5 minutes ago

  @OtakuNokt @TheoBeantjb @JakeSucky Its not a claim thats what they did . Ubisoft still trys to crash there company hard with it . Its not as if its soemthing they hide its litterly take a existing name and just replace everything with poltical messeging over makeing a good game.

• 
  OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported 8 minutes ago

  @ThaSwampDonkey @Ubisoft A lot of players are reporting the same issue

• 
  Mentor Shinobi (@TomiShinobi) reported 11 minutes ago

  @Ubisoft I've searched everywhere for the key in Black Island, and it's just broken, killed all the guards it's not there, looked up and down and all around the island, and literally nothing. There is likely more than are not working. I will also put it in a bug report.

• 
  Martin Zemek (@MartinZemek1) reported 11 minutes ago

  @iamrobtv I remember the AC devs saying how impressed they were with The Witcher 3, so they wanted to do something similar with Origins. The problem is Ubisoft took the usual greedy route: RPG mechanics designed more to sell XP boosters than to make quests as engaging as The Witcher's.

• 
  Raven (@Raven_Crank) reported 13 minutes ago

  Ubisoft please fix pc watchdogs 2 it's unplayable with the flicker bug

• 
  🗿⚜️🇺🇸Cajun Mike, local swamp man✝️⚜️🗿 (@CajunMike1985) reported 14 minutes ago

  Considering the state of the industry, it needs to crash hard. Like 1982 crash. EA, Ubisoft, Sony, all those big corporate entities need to go.

• 
  ImNotAVirus (@ImNotAV1rus) reported 16 minutes ago

  @gpt_alex I did, in fact, choose my words carefully: IF the startup takes off, the potential is much much higher than a 9-5 job But you know it's the same in your case: you're talking about stock appreciation + the POTENTIAL bonuses except that those aren't guaranteed in every company either. And your stock can also crash and do like -90% in few months, as was the case with companies like Ubisoft or Atos SE Factually speaking, you're more likely to make money with a 9-5 job yes, that's true. However, it's absolutely false to say that, over the same amount of time, having a 9-5 job makes you earn more money

• 
  Eduardo Cocina (@eCocina81) reported 17 minutes ago

  @Ubisoft Fix the stutter issue in the new patch!! Is unplayable.

• 
  Ruro (@RURON1N) reported 18 minutes ago

  @TorinTnT @TeddyShinobi @JakeSucky West of the east, it's an issue in Europe too, Ubisoft is a European company after all.

• 
  Tom from Toonami 🦬 (@Chaoswulf1) reported 21 minutes ago

  @Ubisoft FIX THIS **** RIGHT NOW!

• 
  AbuGhamdi (@TurkiTalents) reported 22 minutes ago

  @assassinscreed Please fix your faulty launcher, Ubisoft Connect.

• 
  Pause (@PauseMidnight) reported 26 minutes ago

  @HazzadorGamin @Ubisoft The issue with Ubisoft is they can't make a passionate project they gotta put so many cosmetics and virtual currency in those games and still charge full price and make the grind harder so they can sell extra stuff They never learn.

• 
  Ryan A Wilton (@Channandeller) reported 29 minutes ago

  I thought @Ubisoft supposedly fixed the weather problem in #blackflagresynced. it feels like its just a permanent electrical storm with a minimum of 3 twisters all the time now

• 
  G2_Misaka (@G2Misaka) reported 30 minutes ago

  @AGONbyAOC Riot always have more problems than Ubisoft. 1. My Friends have Problem with game total PC Crashes proofen only because lol 2. Yesterday we Qued up and we got kicked out the Loading Screen back in Lobby (Game didn’t count but still) 3. 1 of my friends cant play couse Vanguard

• 
  Shitpost Connoisseur (@Shaheen72223471) reported 30 minutes ago

  @TimoTweetss Valhalla's pacing issues, tbf is 100% Ubisoft forcing them to make several of the region arcs mandatory to reach the conclusion by level gating. There were atleast 3 final arcs that were entirely unrelated to Sigurd's arc which had the biggest payoff.

• 
  Ajay77 (@IdekFr0101) reported 31 minutes ago

  @Rainbow6Game To anyone who sees this, if you have an Elite series 2 controller on Xbox turn it off and connect an original Xbox controller, switch back to console lobbies and then reconnect the elite series 2 controller. @Ubisoft @Rainbow6Game where ******** is the fix bro? 2 days now

• 
  Stormslayer 🔜QUAKECON 2026 -HD Remasters/Gamedev (@StormslayerDev) reported 31 minutes ago

  @SaberKinniku Deadass. I just posted Warhawk. Part of the installation process is going through the startup menus, connecting to the server and hosting dummy games to allow the game to crash multiple times so RPCS3 can compile assets. Its the best ubisoft port you'll ever play though

• 
  M🇸🇩الحكم الدولي (@Assassins_M) reported 37 minutes ago

  Black Flag Resynced newest update has terrible micro stutters and frame freezing on PC whenever you jump forward in cities. Seems to be a widespread issue and I tried everything to fix it but to no avail. Gonna have to shelf it till this is fixed. Buggiest Ubisoft game in a while

• 
  Omni (@Uhohhhsis) reported 40 minutes ago

  @Ubisoft DO NOT BUT UBI PLUS OR PREMIUM. They won’t even acknowledge or look at the support page. Highest upvoted issue and nothing no hotfix the entire weekend. Gross.

• 
  Alec 🥶🔥 (@Swytchers) reported 43 minutes ago

  @VintageKev10 @QNDZYcom No it didn’t , the dumb *** Ubisoft higher ups needed to get there head out there *** and let mark and his team transfer it over to a different engine so all the netcode issues would stop

• 
  AC (@elgallo_87) reported 50 minutes ago

  @Ubisoft It finally happen. The problem is I wanted this like 7 years ago.

• 
  Jamie J. (@JamieJ79749678) reported 52 minutes ago

  @Ubisoft This is outragous! I cannot login to my account ANYWHERE and keep on getting stuck with loops of needing to login to even submit a case. By now this is so annoying I would have canceled my subscription, but even for this I need to login! Your suppost is not helping!!! WTF!

• 
  Druze_Bismarck (@Druze_Bismarck) reported 54 minutes ago

  logging into fallout 76 is like trying to draw blood with a rubber knife for the reward of stabbing myself with a real one @Ubisoft or @UbisoftSupport if you hear this please fix error 3.11

• 
  N7LightShadowOnyx (@LightShadowOnyx) reported 54 minutes ago

  @Vara_Dark funny how ubisoft had no problem releasing sales numbers for black flag but never did for shadows

• 
  Damien O'Brien (@DamienMagician) reported 59 minutes ago

  I don’t know if any other gamers have this issue. Every time I try to play a game that’s on Ubisoft connect it makes me reset my password each time then locks me out saying I’ve tried to log in to many times 🤬🤬🤬