Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Orléans	Online Play	2 days ago
Orléans	Sign in	2 days ago
Chatham	Sign in	3 days ago
Paris	Matchmaking	4 days ago
Metz	Sign in	5 days ago
Metz	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Rainbow Chipper (@Daocdude) reported 18 seconds ago

  @ther3n3gad3 @Asmongold @AveragePodcast1 It is a self-correcting problem - they can't afford to lose billions forever, look at how many studios Ubisoft has closed.

• 
  RasKovitch (@DoGputi) reported 4 minutes ago

  @TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring

• 
  howie2 (@Jackhowerton2) reported 4 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game - this is ridiculous. Every single delta pack I have opened has been a duplicate. What is the point?!? I just want the MP7 black ice and every purple rarity I get is a duplicate. FIX IT

• 
  Mister Nobody (@MisterNobody171) reported 5 minutes ago

  @Lazgar_lockman The problem is you idiots are so addicted to their games. Ubisoft should be put out of business. No game they put out should be purchased or downloaded. Any game they have created should be deleted and not played. End them. No petition needed.

• 
  Rino🚀 (@RinoTheBouncer) reported 8 minutes ago

  @OzzinaArcane The industry-wide problem is that games aren’t being made fun. They are prioritizing design choices that are totally different from what 90s and 00s games did. Bloated games, not fun mechanics, emphasis on “retaining players”, everything feeling like a chore, uninspired characters, storytelling, even cutscenes are boring. Everything looks visually stunning, yes, but lacking any soul or direction. I played Resident Evil remakes and Requiem like 5-8 times each, and yet I jump from one main quest to another ignoring side stuff in most Sony, Ubisoft, Bethesda games. Why? Because I feel bored, I feel like I’m doing a job not playing a game for fun. Imagine just how uninteresting something’s gotta be when repeating something else that you already played 4 times prior, sometimes even a remake, is more fun than something you’re playing for the first time…

• 
  Motta (@OfficialMottaWR) reported 9 minutes ago

  @assassinscreed Doesn't work in my country. It says the service must be used through its providers; is ABYA also offering the free trial of Ubisoft+?

• 
  Jonah, King of Whales (@TheSponchMaster) reported 9 minutes ago

  @IGN Literally every gamer: "SCREW LIVE SERVICE AND WE'RE SICK OF AC RPG AND WE WANT MORE HISTORICAL AUTHENTICITY!" Ubisoft: "Why aren't gamers buying our Historically Bankrupt Live-Service Assassin's Creed RPG?"

• 
  Qoel (@qoe999) reported 12 minutes ago

  @kabrutusdeid I have ultimate and wouldn't mind a three month wait period before new games are added to game pass. They could also trim the fat. No need for EA games or Ubisoft games as part of the service and ten billion metric tons of indie slop that I doubt anyone plays.

• 
  GameBoost (@GameBoostCom) reported 14 minutes ago

  New Far Cry and Ghost Recon games could be in serious trouble. - According to a report cited by TheGamer, both Ubisoft's next Ghost Recon game and Far Cry 7 are facing serious development issues. - Ubisoft's new Ghost Recon project has reportedly missed several internal milestones - Developers are said to be "bracing for impact" as management changes and restructuring efforts take place - Far Cry 7's development has allegedly been described as "abysmal" by Insider Gaming's Tom Henderson - Unrealistic deadlines and production difficulties are reportedly affecting both projects - The problems come during a period of broader turmoil at Ubisoft, which has been undergoing layoffs, studio closures, and company-wide restructuring - Despite the setbacks, neither game has been canceled, and development is continuing

• 
  pedreiva ⚰️ (@pedreiva) reported 15 minutes ago

  @DineroPrimero @JamieMoranUK @MrboomstickXL Because the studios shut down by XBOX were closed after releasing successful projects. Embracer was due to a deal that broke through. Most of PlayStation's closed companies only did remasters or failed live service games. Ubisoft... I dunno.

• 
  Zachary Davidson (@Ryangofett_2490) reported 16 minutes ago

  @MR3Dev @TheRealZephryss Quebec ain't the problem. The problem is Corporate at Ubisoft. All of these studios are capable of making great Assassin's Creed games. Ubisoft holds them back

• 
  David Haywood (@MameHaze) reported 18 minutes ago

  Plus being a Ubisoft game, it tries to force you to use the Ubisoft Connect stuff, meaning you have to disconnect your Switch from the Internet to play it. Also forced version number in the corner? makes it feel like a beta build. Don't think I'll be keeping this one.

• 
  Jacob Jr 🇨🇮🇺🇲 (@im_jr141204) reported 19 minutes ago

  @IGN Rare Ubisoft W: admitting the base game had issues and actually fixing them

• 
  Shadow7Angel (@UEGShadowAngel) reported 22 minutes ago

  @Sakerift @vuullets I mean it’s all a management issue. Bungie at their peak had 1,600 people and the only thing they could showcase is one game lol. Ubisoft runs over a dozen different things, BioWare at one point ran different things, activision runs multiple things, etc etc

• 
  Prospector (@NewsProspector) reported 28 minutes ago

  @lmkifiwin "And the part that says everything: according to the campaign, Ubisoft got a seat at a closed-door meeting with the Commission before the decision. The 1.3 million people who signed did not." Anyone that buys any Ubisoft game going forward is part of the problem. They are simply the worst company in games development/publishing in regard to consumer rights. They need to go bankrupt.

• 
  Kjnoo KVT (@KinoOwg) reported 29 minutes ago

  @Ubisoft I've got 2 proposals, either fix your awful anti cheat. Or to counter the use of cronus/rapid fire inputs, make slug shotguns and dmrs rate of fire the same as azami's ACS12. Nobody wants you to keep bringing out new items in the shop, charms, maps etc.

• 
  Makaramus (@batumakaramus) reported 30 minutes ago

  @Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.

• 
  Just An Animal (@JustAnAnimal47) reported 31 minutes ago

  @UbisoftSupport @Ubisoft @UbiMassive FIX THE ******* DISCONNECTIONS!!

• 
  Jebus (@Dat_Jebus) reported 36 minutes ago

  @LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.

• 
  BomboDiez (@bombodiez10) reported 36 minutes ago

  @TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒

• 
  𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported 37 minutes ago

  @t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.

• 
  VideoLikePro (@VideoLikePro) reported 37 minutes ago

  Google meaning of Monopoly: A monopoly is a market structure where a single company or entity is the sole provider of a particular good or service. So, are we ignoring other gaming platforms like Epic, GoG, EA, Ubisoft, etc. as alternatives? Steam just became popular.

• 
  MarshTopapo | (@MTopapo) reported 37 minutes ago

  i hate @Ubisoft more. >played AC unity on steam >requires Ubisoft Launcher Log in >Logs in, need password change >changes password >Logs in, again, game launches >Another log in >Error Logging In

• 
  keworrk (@keworrk) reported 38 minutes ago

  @episkbo @RinoTheBouncer The game was out for just couple months, it was supposed to be a game for the long run so ofc it needed some fix to make it really good but ubisoft didn't gave the little team behind the game what they needed. If the game was still there it would have been something big for sure

• 
  Hank Scorpio (@Eldowzo1) reported 42 minutes ago

  @KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services

• 
  Alta_AF (@Alta_AF1979) reported 43 minutes ago

  As many bad things as I might have to say about Ubisoft, they are still supporting The Division 2 Long term support for live service games seems to be hard for people to figure out, SONY

• 
  ✟ 🌹 (@KayCiMakaveli) reported 51 minutes ago

  @Higgs_GG I think I saw a video that stated that the actor they modeled Desmond's/Ezios face around was having major problems with Ubisoft, so they ditched him and tried to make their own models

• 
  Ultima (@UULTIMAAA) reported 53 minutes ago

  @Rainbow6Game Some **** game you’ve had frame spikes on your game for the past 2 months fix it, your Ubisoft connect doesn’t ******* work properly, can’t even invite people to play with. Just get rid of the game as a whole and revamp everything. **** game, killed itself 6yrs ago with house rwk

• 
  low 🇭🇺 ⬛️⬜️🏳️‍🌈- watched TADC finale (@lowlifewastaken) reported 54 minutes ago

  r6 aim bugged, cursor showed, needed to restart since r6 crashes when I open it while I have OBS open, I had to wait for it to launch again without OBS all this time, I'm in a ranked match these are issues that have been there for multiple seasons, thank you @Ubisoft

• 
  Mars (@Marsormr_) reported 54 minutes ago

  @MarikoRawralton As a side note, ubisoft offering a cheaper product while having no sale at all on steam is exactly the kind of behavior that will cause a market crash. If you offer a deal on one platform, you should be offering something similar on other platforms and let consumers decide.