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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Some problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 21: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 71% Sign in (71%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Pont-Saint-Vincent Online Play 19 hours ago
Orléans Sign in 2 days ago
Newport News Sign in 4 days ago
Umuarama Glitches 4 days ago
Sète Sign in 4 days ago
Fischerbach Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • VashawnMassey
    Damon's Ghost (@VashawnMassey) reported

    Ubisoft canceled at least 25 major, unannounced titles and live service gambles, which cost hundreds of millions of dollars in wasted development. They were already in trouble before AC shadows.

  • PhantomZer013
    Phantom (@PhantomZer013) reported

    @Cyllis @XxSephGMxX @ManaByte Dude, it is cheaper to buy those Ubisoft games than pay for them in a sub service

  • gunnar4129
    Gunnar_LeBarbare (@gunnar4129) reported

    @UbisoftSupport Can not login to ubisoft connect, ****

  • Grummz
    Grummz (@Grummz) reported

    Gamers voted, Ubisoft died. - 1.3 BILLION euros in losses. - Tough Austerity measures imposed. - Historic low in Ubisoft history. - Will not return to profitability until 2027 or 2028. - Ubisoft will focus on live service games. They told us Ubi was winning, that the chuds had no effect, that Assassin's Creed Shadows was doing well. Ladies & Gentlemen, take your victory lap. No studio was more DEI infested than Ubisoft. You voted with your wallets and took down one of the biggest AAA game companies in the world.

  • OCD0006
    OCD0006 (@OCD0006) reported

    Hey #ubisoft #ubisoftsupport when is someone going to fix my account issues!? Ive filed multiple tickets and even a few reports to the "bugges" page. I CAN NOT USE OR PLAY THE CONTENT I HAVE PAID FOR! Its been over a month and nothing is fixed! #tomclancysthedivision2

  • Artur2087866477
    Артур (@Artur2087866477) reported

    @brooktech @Ubisoft Report your issue to Sylas_techz1 here on X

  • Vampirelady__
    vamp☽◯☾ (@Vampirelady__) reported

    @UbisoftSupport Ubisoft Connect gives the error: "An error occurred while trying to send your request. Please try again later" On Firefox I get "You're blocked from logging in due to repeated failed attempts. Please come back later." I can login via Google Chrome normally.

  • Itsumi456VT
    Itsumi456 - Vtuber innit (@Itsumi456VT) reported

    @chibidoki It’s on steam but you need ea play, It’s on Ubisoft connect, download the Xbox app, it needs a PS account, it’s an epic exclusive, you need an embark ID, login using play online, download battle net, you need a vpn, download the fan patch from nexus once logged in, go to mog sta-

  • lockendkey
    Locke 🎼🔨🍵👻🎤👑 (@lockendkey) reported

    I've had this issue with Ubisoft Connect for like YEARS now where it's not linked properly to my steam account so when I launch Ubi games through Steam it never works. For some reason I keep launching them through steam like a Dog and going 😯 when it doesn't

  • timmzinothe3rd
    Tim (@timmzinothe3rd) reported

    @UbisoftSupport @TheDivisionGame Ubisoft I’m on rainbow six siege and got 100 dollars in steam and I’m trying to buy r6 credits but a error SIGMA-4 keeps popping up how do I fix

  • GamehopperPlays
    🖕Gamehopper🖕 (@GamehopperPlays) reported

    ALLRRRRRIIIIIIGHT! So, I can genuinely manage to get the ubisoft launcher to open so, I can play black flag on Linux without the need to install it with bottles. Thank GOD! That's a problem solved!

  • Kalione_
    Kalione (@Kalione_) reported

    Xbox could solve so many of its price issues with consumers if they just let us opt in or out of Ubisoft+ and fortnite crew and reflect that in the price. I dont care about 1000 vbucks that are "free" with your subscription. Its not free when the price went up almost the same value as crew pass.

  • asdfghj1489
    asdfgh (@asdfghj1489) reported

    @Fen0505 @Pirat_Nation Ubisoft will admit their mistakes and will fix it decades later, but you're gonna have to pay for it

  • GoldenDenn
    Denn (@GoldenDenn) reported

    @SaizyakuZakoman @Poke_kaiPJ They don't even have to publish themselves if thats the problem, ask Bandai or Ubisoft or any other company to publish them for you. Yet they don't.

  • XeoMafia
    Jeremy G. (@XeoMafia) reported

    @BRAP_Podcast You can't simultaneously objectify COD's value & subjectify Fortnite Crew & Ubisoft Classics. Again, there's too many variables to account for. The entire service is predicated on what the individual values. So saying COD added value or it's removal decreases value is subjective

  • clawzdia
    ciel 🗝️ (@clawzdia) reported

    @UbisoftSupport please fix ubisoft connect for the love of god

  • smoothbraindude
    Memetic Hazard (@smoothbraindude) reported

    @MR3Dev @Pirat_Nation I am not signing in with a Ubisoft account to any game I buy on steam. Until they fix this issue they can sit on it and spin.

  • gamegambiertv
    gamegambiertv (@gamegambiertv) reported

    @Ubisoft @UbisoftSupport steam support is more useful than your customer service since they give me alternative methods to prove ownership such as proof of purchase which that person doesn't have and doesn't even own the correct license for siege which I still hold on my account collecting dust

  • 70Icebomb
    🧊 (@70Icebomb) reported

    I may have been buzzed but my point still stands. Fix it. @Ubisoft @Rainbow6Game

  • cheewalcott
    Chee walcott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@cheewalcott) reported

    @OneEyedJackG @Ubisoft its nothing todo with DEI. its all the clout chasing ubisoft are doing, nft's, higher game prices, a lot of stuff locked behind paywalls and making ALL their games be a live service or require a 24/7 internet connection to play a single player only game with more paywall crap.

  • GIshayu
    IshayuG (@GIshayu) reported

    @thaonlyjonathan @Pirat_Nation They sure aren't very active. I can find several games on Steam that are still for sale right now that don't work due to broken DRM. They've literally revoked my license before I got it! Examples include Might and Magic: Heroes 7 from Ubisoft and Homeworld Remastered Collection Mac version from Gearbox.

  • EdEddnEddyyy
    Edward Polanco (@EdEddnEddyyy) reported

    subscription service, the average individual who is a paying subscriber on any tier is going to want the most benefits. I would propose giving all of those to the players for an annual price of $129.99, at most. Ubisoft will want a cut due to their classics being included.

  • wedgexvi
    WedgeXVI (@wedgexvi) reported

    @Grummz "Ubisoft will focus on live service games" lmfao

  • 56wolftickets
    56 wolftickets (@56wolftickets) reported

    @ARCRaidersGame The only way to hit Cantina solo is to not play for five days,load on Saturday,do fetch quests for a day and play whole Sunday. The whole system is boring,deeply flawed and straight up broken. Collectathons & fetch quests,at the moment trials are worse than a Ubisoft game.

  • potina_
    potina_ (@potina_) reported

    watch dogs is so ******* broken dude i've been trying to get this **** running for a week now **** you ubisoft

  • AlexBevis666948
    Alex Bevis (@AlexBevis666948) reported

    @Ubisoft_UK Yo ubisoft can u fix this server glitch i get on siege cuz i play eu servers and why does it put me on ******* UAE 😐

  • smoothbraindude
    Memetic Hazard (@smoothbraindude) reported

    @MR3Dev @Pirat_Nation I am not signing in with Ubisoft account to any game I buy on steam. Until they fix this issue they can sit on it and spin.

  • OCD0006
    OCD0006 (@OCD0006) reported

    Hey #ubisoft #ubisoftsupport when is someone going to fix my account issues!? Ive filed multiple tickets and even a few reports to the "bug reporter" page. I CAN NOT USE OR PLAY THE CONTENT I HAVE PAID FOR! Its been over a month and nothing is fixed! #tomclancysthedivision2

  • RS7Boost
    Knuffig (@RS7Boost) reported

    Ubisoft pull Service Every acc pull 100€ No one is better then me. Im the First On the COM who started the Ubisoft Service I can do all

  • spongeaaa
    spongeaa (@spongeaaa) reported

    @Wokelander_alt3 matter of fact thats the problem with modern Ubisoft, they are trying to turn non-RPG games into RPG games, this is why Watch Dogs and Far Cry is a dead franchise