Is Ubisoft Connect down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 25: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (23%)
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Glitches (12%)
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Game Crash (8%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches | |
 Bergen op Zoom |
Sign in | |
| La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cole
(@Cole73106938) reported
Bruh @Ubisoft your servers are dying again..... fix?
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Leo Stubbs
(@LeoStubbs5) reported
@Ubisoft Im playing a ranked and when a team starts losing the first round one of them leaves just to cancel the match at the last minute. When i was playing a ranked we finished the first round with a victory but at the last second somebody was kicked and they canceled. FIX IT
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This_Is_MARIO
(@IsaacThao5) reported
@UbisoftSupport I want to change my Username, but I forgot my verification codes for the 2 step verification in the login screen, and now I can't log into my Ubisoft connect, and every solution brings me back to the login page. What am I suppose to do?
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SammyInTheCloud
(@SammyInTheCloud) reported
Chatting with @UbisoftSupport hasn't worked, as they basically tell me it's my problem and they won't do anything to fix it. So @Ubisoft will allow hackers to change my details in an instant without my permission, but I have to wait 30 days to change it back.
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Umbral Daemon
(@UmbralDaemon) reported
@IGN They ways in which I ******* HATE “Games as a service” I would rather pay twice the asking price for them to just release a solid game that works on day one and doesn’t want you to live on the damn thing for a year. @Ubisoft stop this bollocks
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TagsTitan
(@TagsTitan) reported
Genuinely hope Ubisoft gets an anti cheat like valorant. It would fix SOOO much.
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Draven
(@Draven_101) reported
@Plertoo @Rainbow6Game @Ubisoft Sad to see a game with such potential be ruined by a toxic community and a persistent cheating problem...
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𝘼𝙚𝙨𝙩𝙝𝙚𝙩𝙞𝙘 𝙋𝙧𝙤𝙥𝙝𝙚𝙩
(@ssobsX) reported
@AndreaPichinini @kewlestkraken Literally just Ori and Forza 4 are really baffling games, Everything else is meh compared to not only competision but to publishers like Ubisoft, Rockstar, and even EA. Also I am really happy that they are expanding but maybe they should fix Halo and Gears first.
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Sunny Bajwa
(@iBajwamar) reported
@GemBearGaming how do you link Ubisoft account with Stadia it gives me error telling me that my country is not supported
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Andrew Cabral
(@andrewcabral001) reported
from
San Diego, California
Ur game is ******* *** , fix the no sound glitch @Rainbow6Game @Ubisoft
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Maaz
(@MaaxShx97) reported
@Wal_D91 @Rainbow6Game It is an issue with your ISP routing. Even I get stable 35-40ms from Lahore. The servers are totally fine, don't blame Ubisoft, blame your ISP.
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sponge
(@lexicon_b) reported
@Ubisoft Blackbeard's Walk Cycle Sound is completely ******* broken. Pls Fix
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Edrez
(@edrez1) reported
@SkillUpYT Bungie keeps getting closer and closer to ubisoft's busisness model, create an issue then sell the solution
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Jeff
(@JeffR6S) reported
@AMarkaveli @Man_red13 @UbisoftSupport Every game has problems. Siege is more complex than other games which means there will be more bugs. Also, the servers have nothing to do with Ubisoft. They don’t have their own servers. If anyone is gonna ***** the. They should ***** at the company that is running the servers.
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Things are Still on Fire
(@haxa_sami) reported
playing a game that doesn't crash every hour would be ******* awesome @Ubisoft have you tried making a game that works? no? didn't think so.
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Zdog.Baby
(@DerPanzerHund) reported
@Rampy I respect you so hard bro, I would have been so over proleague, please fix the game, we beg ubisoft.
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Paweł⚜️paviu7
(@PavSW) reported
@LeoKRogue Problem begins when fans complain about the design choice & it's directed at Ubisoft correctly but they are told by other fans that the series has to evolve, it always had fantasy in it and they imply og fans are whiny nitpicking gamers that don't understand Isu within mythology
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Fraser Welsh
(@FraserWelsh4) reported
@UbisoftSupport i have a very significant problem, one which i wasn’t able to resolve in your website, it includes my Ubisoft account email, and trying to change it in which i can’t do because i don’t have access to it
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Reaper_of_Worlds
(@DanielChideste1) reported
@SpoicySamoan @IGN I have no clue literally 5 yrs since I buy Ubisoft, but I truly love legit every dam theme they use in games, it’s gotta be the engine there running, all diff names identical issues every time I try, it’s not days long headaches like before but still strain only in Ubisoft, lol
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Cordell.
(@KhidKhordi) reported
@Ubisoft @UbisoftSupport FIX A BREWING STORM !!!!!!!!!!!!!!!!!
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φ Matt for smash φ
(@MattForSmash) reported
Ok, here is every Character Nintendo - Matt Konami - Bomberman Sega - Tails Capcom - Phoenix Wright Bandai Namco - Heihachi Square Enix - Black Mage Microsoft - Master Chief SNK - Marco Rossi Ubisoft - Rayman Activision - Crash Bandicoot Sony - Kratos THQ Nordic - Crypto
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//waves 🌊
(@xvawes) reported
@Racquetz its just sad. that, and also the recent revelations (no pun intended) about some of the scum that work/worked at ubisoft is just really annoying to see. once you start looking at the games with a critical eye, their issues become glaringly obvious, but critics dont seem to notice
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Roberto Fanti
(@FantiR91) reported
@thedaverex @RGGStudio If it was abandoned why Ubisoft would invest bringing UBISOFT+ and their games? Why Sega would bring Judgment? Why Capcom would bring RE: Village? Why Marian Studios would bring Baldur's Gate 3? It's free service, you can use it for free, no need to spread misinformation.
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Oishi
(@OishiShoyu1) reported
@UbisoftSupport @good6guy Ubisoft I can’t connect to you’re dumb servers man. It kicked me out of a Tom Clancy’s Rainbow Six Siege game on Xbox and I’m about to lose 70 Elo to a glitch in you’re ******* game
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Lolly
(@Lollynixt) reported
@Plertoo @Rainbow6Game @Ubisoft Looking back over the past year, Rainbow isnt the only game to have this issue. TF2, CSGO, even Fallout 76 (and that game is basically in its grave already). Massive L for games and their Devs recently. It's all about the money now. 😞
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Ringer
(@Ringer_53) reported
@KnowThePrice0_6 I would recommend contacting ubisoft support then. I've heard some other folks also had this issue, they should be able to sort it out for you.
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Mister Sterious
(@EvilCSLD) reported
@IGN Ubisoft releases a buggy *** open world game, pledge to fix it with updates, doesnt...rince, repeat.
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Amr Sherif El-Maghraby
(@amr_elmaghraby) reported
So in Assassin's Creed: Valhalla I can't progress in Asgrad during the "Defensive Measures: survive the attack" part, the game has a bug and I can't complete it, can you please fix it @Ubisoft I'm playing this on ps4
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Kane||
(@Command3rKane) reported
@summit1g Division 1 was good but they ruined Division 2 @Ubisoft .. the broken up dark zones is ridiculous, and end game is just mind numbing
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Edrez
(@edrez1) reported
@PaulTassi This system is pretty much Ubisoft bussiness model, create an issue then sell the solution