Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (62%)
• Online Play (19%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Delhi	Matchmaking	8 hours ago
Mittweida	Sign in	9 hours ago
Erstein	Sign in	23 hours ago
New Delhi	Sign in	2 days ago
Berlin	Sign in	3 days ago
Montbéliard	Online Play	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🗡🛡Hylian Hero 🏹💣 (@HylianH3ro) reported 3 minutes ago

  @LAKingsFan48 I like a good many of Ubisoft's games so no problem there.

• 
  logan roberge (@loganroberge45) reported 3 minutes ago

  @Ubisoft @Rainbow6Game plz fix this latency bullshit. I’ve died way too many time to the game freezing whenever I get into a gun fight.

• 
  Rodzilla8735 (@rodzilla8735) reported 7 minutes ago

  @ReidoBaggins Imo, the problem Stadia has isn't Ubisoft or AC or future games arriving. The REAL problem Stadia has is competing services (their not all the same, this is true) are doing what Stadia does & in some cases they are doing it better. Stadia doesn't hold the lead anymore. Again, Imo

• 
  Hamza Ahmad (@KrAzZiiHaMzZii) reported 7 minutes ago

  @UbisoftSupport WTF guys i have contacted you through the website, i’ve tweeted you guys here, i’ve DM’d as well what will it take to get some help!? Jesus Christ Ubisoft do you know anything about customer service!?

• 
  Sucellos (@Sucellos1984) reported 7 minutes ago

  @Ubisoft , what problem are you solving by giving players the ability to hide all their stats in a game that clearly has a cheating problem? In fact, at this point you're basically rolling out the red carpet for cheaters.

• 
  UnbiasedReplies69 (@UnbiasedPOV9) reported 10 minutes ago

  @JohnnyGaming9 I mean I just said a lot of people play live service games, idk why you seem so fixed that the “game industry” moves when half the games that are coming out trying to be Movies or Ubisoft Rpg clones. The ones that evolving the industry with new ideas is the Indies.

• 
  Jacques Richardson (@rjacques42) reported 10 minutes ago

  @loljordenlol @IGN You know what I dont get? People talking so highly of Ubisoft, they are not perfect. Need a example? Tom Clancy's The Division 2. While yes there is good content, the biggest issue is on PC they're is a nasty bug that's been in the game for the past 3-4 months that renders

• 
  hitman 00J (@JamesRh39594157) reported 11 minutes ago

  @assassinscreed Liveservice only or through ubisoft's new subscription service. Smh. I'll pass.

• 
  Octavia (@OctaviaLuttz) reported 12 minutes ago

  @UbisoftSupport @manic759 Please tell me why this is still an issue after almost a year? Did you just give up on investigating? This game has so many bugs and glitches, but this is by far the worst one. It's so hard to enjoy Ubisoft games anymore.

• 
  Tyler (@theastrotyler) reported 15 minutes ago

  It sure is a bold move by Ubisoft to delay Skull and Bones for years, make it an always-online live service game, then release it the day before God of War Ragnarok AND say "This bad boy is gonna run you $70"

• 
  Fetch (@Alaskalope) reported 15 minutes ago

  @UbisoftSupport I play on PC.A panel popped up, asking to send the crash report to ubisoft and I did

• 
  Brett (@SpiritualAnimal) reported 19 minutes ago

  @UbisoftSupport @UbisoftSupport @Ubisoft “It will only be available on the console it was purchased on” - Not true! I bought Unlimited on my non-primary & it won’t play on my non-primary. I’m signed in. I bought it on that machine to avoid problems but I’ve had nothing but. Still not resolved!

• 
  Vice (@Ag129Alexandre) reported 22 minutes ago

  @UbisoftBrasil @Ubisoft @UbisoftSupport Please fix the screen freezing bug in Rainbow Six Siege, it's been this way since last season Por Favor, Consertem o bug da tela congelando no Rainbow Six Siege, está assim desdá da temporada passada

• 
  Elder Scrolls (@ElderScrolls8) reported 27 minutes ago

  @assassinscreed Looking at the history of AC games, it will be full of bugs, performance issues and broken quests. It will need another year and a half of updates, during this time UBISoft will keep peddling DLC items and store comsmetics to maximize profit. We SEE you Ubisoft.

• 
  Tashan Official (@tashanofficial7) reported 29 minutes ago

  @Rimjhimhazarik8 May be but it's not UBISOFT, It's Activision so we can hope no issues with this game. Let's see what next?

• 
  Komine Kazuto 小峰和人 EN Vtuber (@Kazutodearu) reported 34 minutes ago

  they deserve the same level of treatment for providing the game with this service as anyone from Ubisoft. Without these people, the game would be DOA. Give them the rewards they deserve now. But honestly, this is just my opinion on the game from one weekend. In summary:

• 
  Julian Uccetta (@julian_uccetta) reported 42 minutes ago

  @smokeyjoh @IGN The profit on a successful game generally far exceeds the budget. There is a problem here as a lot of games, including modern Ubisoft titles are released in chunks, where you get a cut down main game, then the rest drip fed as DLC, not to mention microtransactions. 1/2

• 
  Slim_Jim_Bim (@Slim_Jim_Bim) reported 42 minutes ago

  @SplinterCal @Jazzy_Batman My guy you’re literally know as the Ubisoft shill that’s clearly not a problem for you 😭😭

• 
  M1ZTA1 (@M1ZTA1) reported 43 minutes ago

  @Ubisoft how are you going disconnect me from servers just to tell me go **** myself and say nah take this 2 hour ban. dog ****

• 
  Jérôme Petazzoni (@jpetazzo) reported 43 minutes ago

  @endocrimes @Ubisoft It wasn't even starting. Like, click "play" in steam and it spins a bit then stops. Running from the CLI obviously doesn't show any error message. Quick search on Reddit showed that Ubisoft pushed an update a few days ago that caused the same symptoms for many folks

• 
  Dale Rossetti (@RossettiDale) reported 48 minutes ago

  @UbisoftSupport I am having problems with my two factor authentication, and the chat function on the Ubisoft support page is not working.

• 
  kasa (@kasa38736188) reported 49 minutes ago

  @Ubisoft why mmr diff make it so i cant play with my friends in ranked i just want to play with my friends man pls fix :(((((((

• 
  phem (@thepheminist) reported 50 minutes ago

  @Rainbow6Game @Ubisoft fix RAINBOW SIX SIEGE I got banned yesterday and today because of server hitters.

• 
  Emmy 🇩🇴 (@EmmyAlexanderr) reported 53 minutes ago

  @IGN Fix the online servers to Wildlands is what they should do. @Ubisoft @UbisoftSupport

• 
  FifthDream (@FifthDream) reported 54 minutes ago

  For some reason i've wanted to play Assassin's Creed Origins (for the Egypt, not the Asscreed; i've tried like five Asscreed games over the years, and none have clicked with me). I got the Gold edition for $25 for PS5, but i just learned Ubisoft has their sub service for free

• 
  Mor3.... (@_Mor3_) reported 55 minutes ago

  @UbisoftSupport Serious question..... When do you REALLY plan to fix the game?? It has been damaged for more than 1 week and NO ONE cares what we players think, Be a Serious Company, I will never buy a Ubisoft game again, NEVER AGAIN

• 
  Hamza Ahmad (@KrAzZiiHaMzZii) reported 55 minutes ago

  @UbisoftSupport This really is the worse company when it comes to customer service, been trying to reach for a while, I tried website, tweeting, DMing and also commenting on other people’s posts but still nothing. This is why i will never pay full price for Ubisoft game lol

• 
  katalin.podoleanu (@Catalinpodolea1) reported 56 minutes ago

  @Alireza86594520 @Rainbow6Mobile Its not fixed yet cmon ubisoft its been so many hours that you are aware of this issue

• 
  Sheparrd (@SHEPARRD2) reported 58 minutes ago

  @UbisoftSupport @JH17178359981 Same problem for me here, cant connect, says "A ubisoft service is currently unavailable" Offline login works

• 
  Alden Nighthawk (@DJNighthawk617) reported 59 minutes ago

  @Ubisoft I will never buy another assassins creed game until you fix the balor glitch in @assassinscreed Valhalla.