Is Ubisoft Connect down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 16: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (75%)
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Online Play (14%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play | |
 Saint-Jory |
Sign in | |
| Aubière |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Scyther007
(@LonewolfScyther) reported
@wolfgang_rush @its_menieb @Ubisoft Hmmm thats true, game got criticized for the bugs and all but underneath all this ****, there's gem hidden somewhere. Hope they fix the game soon so that people like me gets to experience the game as its meant to.
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jay v.
(@Frenzy_TT) reported
@Rainbow6Game @Ubisoft what’s up with this matchmaking? how am i going up against the same people i just lost too? That’s makes no sense? The fact that i’m losing 33 elo compared to gaining 25 makes no sense either. Fix that shiii
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K Dogg
(@k_tribe1) reported
@Ubisoft Fix Watch Dogs Legion, I’m sick to my back teeth of it freezing up.
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relativemedia
(@relativemedia) reported
@Ubisoft I’ve been trying to play Valhalla and Fenyx rising but have been having weird issues that are corrupting my saves and not letting me connect to the Ubisoft servers to retrieve my saved! 😰
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apophis
(@RSixbox) reported
@zMin95 I love this concept, but with Ubisoft making everything more noobfriendly and based on solo q (instead of fixing the actual issues) I don't think they will ever reworm Jackal in a way close to this.
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Henkie de Jong
(@Martialized11) reported
@JUDGEJASE @Ubisoft @UbisoftSupport I have exactly the same issue and it still is not solved... disappointing tbh
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👑George
(@George2FF) reported
Anybody else having issues with ubisoft on r6?
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hi
(@Chris2san) reported
@Ubisoft on ps5 rainbow six seige Alpha packs and renown are not being counted for . Can u plz fix this
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Clara
(@MissTicTac_CK) reported
King is bringing up so many obscure characters for the Crash Bandicoot mobile app, it's so crazy- Imagine if Ubisoft had put the same kind of love of Rayman, just, imagine... 😳 ...Now I just made myself sad, great.
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just Wes
(@wesleytb13) reported
Just another post calling out @Ubisoft and @UbisoftSupport . It's now been 6 weeks since I opened a support ticket and 2.5 weeks since they've even responded at all. This is what their customer service looks like. They've also stopped responding to the Twitter DM they started.
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Grady
(@grady_6_22_18) reported
@zMin95 @MacieJayGaming I see what you were going for and I think it's really good. Ubisoft tends to do the bare minimum to fix a problem though unless they have to change it, like fixing prenerfed lion. That's why I threw in my opinion.
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Raymond
(@oRaymonndd) reported
@Rainbow6Game @Ubisoft fix your ******* servers
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casey c
(@casey_ne1) reported
@Ubisoft Did you fix the Division 2 crashes yet?
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Ethan Fahey
(@EthanFahey4) reported
@Ubisoft me and my friend are having problems with our Renown, when a game finishes it says “synchronizing data” and it doesn’t show how much renown we earn.
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Clara
(@MissTicTac_CK) reported
King is bringing up so many obscure characters for the Crash Bandicoot mobile app, it's crazy- Imagine if Ubisoft had put the same kind of love for Rayman, just, imagine... 😳 ...Now I just made myself sad, great.
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stx_randumb
(@garyluukkonen) reported
@Ubisoft fix your ******* r6 and give me my 5000 renown i should of had with your fixingg data bull ****
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y
(@shmellpt) reported
@UbisoftSupport @Ubisoft @UbisoftMTL FIX GOD DAMN CONSOLE. SILVER IS FULL OF SMURF PLATS ALING WITH MNK. THATS NOT TO CONSOLE OR SILVER LIKE IS IT?
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QsLz Drew
(@drewc074) reported
@Ubisoft fix rainbow I have a booster on and your wasting it
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Surya Giri
(@Inferno_Pheonix) reported
@Ubisoft @UbisoftSupport I have issues with AC Valhalla that I can't submit because the chat and mail is disabled for me. It constantly crashes and reboots my entire system everytime. Crashes at loading screens, cutscenes, random places etc. Please help me with this.
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Ben Yates
(@BenYates__) reported
@Ubisoft Not @Rainbow6Game as when I finish a game it says synchronising data and I don’t get any xp or renown after my game , please fix this 😩
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MoldyNugget
(@FunRageDie) reported
@Batbugz @Xx_Boone_xX @SpawnWaveMedia We can blame ubisoft for the rise of live service
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Jason
(@JUDGEJASE) reported
@Martialized11 @Ubisoft @UbisoftSupport I turned PS4 off for a day and it fixed the issue. Hope it works for you too
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El Magnifico
(@Inquisi33827612) reported
@_C0DY_1 @GameSpot that's what am saying those communities are ruining the video games for us, for example ubisoft want to make a male protagonist only idc i don't have any problem with it, that's what developers want, it's not my story to interfere in, i want to enjoy, don't force developers
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6 times
(@FootballEra123) reported
@UbisoftSupport no one from Ubisoft has even acknowledged this problem and it’s been going on for basically 24 hours now. Anything?
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Camilo Cienfuegos
(@DutCheGuevara) reported
@Ubisoft I understand that R6S is a new game so it must be hard to fix all those bugs. But the most retarded of all is that u guys give 30 min bans to players where the game crashes in the last round, while players who leave 1st round and return in the final round don't get a ban
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Heiner Berlin
(@Berlin_Heiner) reported
@Ubisoft No boring or broken (The Div2) Ubisoft games.
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Dejan
(@dex3108) reported
@Blablurn Game has other issues for sure. But this year could be rough for Ubisoft because so far only big release they have planned is FC6 and there is not much buzz around that. Also with their plan to move to more F2P releases and less AAA ones we have interesting shift ahead of us.
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🇮🇹Stefano_D.V.🇺🇸
(@_StefanoDV_) reported
@Ubisoft #NBA2K21 waiting you fix #AssassinsCreedValhalla bugged missions
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thomas knoll
(@thomask31452159) reported
@Ubisoft fix your renown glitch
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Argent-Moon
(@MinuraNakatawa) reported
@Xanshil ah it's no problem, Ubisoft pretty much has a shared universe in their major titles. xD