Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José
|
Sign in | 6 hours ago |
 Rouen
|
Hacking / Cheating | 2 days ago |
|
Le Puy-en-Velay
|
Matchmaking | 3 days ago |
 Edinburgh
|
Matchmaking | 3 days ago |
 Maracaibo
|
Sign in | 5 days ago |
 Soacha
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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AgentX (@AgentX320) reportedfix this **** @Ubisoft or enjoy bankruptcy
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Ned Griffin (@Ned_Griffin) reportedI think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.
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D. (@MysterD) reported@brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.
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ABCD😂 (@NivekNairda) reportedUbisoft Connect constantly asking me to re-login and renew my password is ******* stupid
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Under Will (@UnderWillSmith) reported@AlisGoodTweets All ubisoft games look incredible that was never the problem with them
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hala madrid 🤍 (@maryamjumale) reported@UbisoftSupport hello. my ubisoft account on my pc is refusing to log me in. on browser too. and i can't open a case and send it because it tells me to login when i try to send my case but it refuses for me to login when everything is right. where else can i send my help request?
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steven wenzel (@stevew1188) reported@Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???
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Primm_Slim (@Primm_Slim6969) reported@imbratorX @Ubisoft @UbisoftCanada If they just fix the remaster the game will be fine
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Brandon May (@BrandonLynMay) reportedWhat the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?
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maze (@mazey013) reported@imbratorX @Ubisoft @UbisoftCanada Rogue's remake is needed more than any other remake imo, to fix and extend the narrative, and to give more backstory and personality to Shay's former comrades, they had plans to do so in the original but were unable due to time constraints I think.
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Shane (@geis_shane) reported@Senninsage @NerdPropellant Bro you don’t find it insane that PS makes the same amount as money as Xbox in content and services WITHOUT putting day 1 games in the service WITHOUT paying 1B for 3rd party deals…WITHOUT giving up lost sales…WITHOUT EA Play Ubisoft Epic deals…WITHOUT giving away cloud
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KilliK (@KilliK69) reported@RetroRebellion @thaJenks_ SOT is a good game, that is why it also sold so well on PS. Ubisoft games dint sell well because they tried the time exclusivity for their own store with their own subscription service, and it didnt work out. They finally changed their policy at the end of last year.
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𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported@UbisoftSupport @Steam Remove the mandatory Ubisoft Connect login for games bought on Steam and things would already be so much better. Even better, just get rid of Ubisoft Connect entirely.
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Dapper_Swindler 2 (@sam566773923209) reported@MikeyNohMore I have seen other devs do that. Ubisoft will add or remove mechanics and stuff post launch. The vtm b2 devs added expanded melee combat just last months. I respect devs that will fix mistakes
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Garo (@Glentondalej) reported@UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right
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SushiHut 🇺🇲🍣 (@MrSushiHut) reported@Izelice Ubisoft is in so much debt that they're in real trouble.
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wicked• Flagg for ROTY (@Shyboywings) reported@TheDivisionGame How about fixing the dang servers. I did a multiple retaliations then at the last control point. It freezes then just constantly lags then crash and I lose progress for it. Do better Ubisoft Massive.
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Herman G. Krueger (@HermanKrue10077) reported@UbisoftSupport @Steam Bro, is this a late April fool? You have perhaps one of the shittiest launchers ever made in pc history. Every ******* time I open Uplay I have to resyinc some **** or login again. Just do yourself a favour, close that Cloaca Maxima and bring your games on Steam already.
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Miller (@_Miller_o7) reportedFor those unaware: The actual fix is to go to the game's install files and use the .exe directly or use a shortcut of it, bypassing Steam and Ubisoft's ****** *** launcher. It's been 2 years and Ubisoft hasn't fixed this problem with uPlay/uConnect not working properly.
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Kuyl (@kuylfr) reported@KudosOnYT Is there a way to fix gun skins that are equipped not showing on the gun in game or is it once again another Ubisoft glitch
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k1z4cz3k (@k1z4cz3k_) reported@LegacyArdor GTA 6 failing won't fix the current state of the AAA industry 💀 Btw, GTA 6 (6, not Online) will be more human-made than most AAA games, and people like you pretend like it will be another slop from Ubisoft.
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Griff (@Scott66785108) reported@OhDoughPlays It's so satisfying to feel yourself get better in that game. People hate Ubisoft but it's one of the most successful live service games ever
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🔞LORITO ENLOKADO (@unchained_hound) reportedSpindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.
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Mitten3 (@MittenThree) reported@TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.
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Prax (@ILikeYeeting) reported@villixe2 @dloucks222 i actually really like the qol changes it brought, it's just a shame they never fixed all the bugs and addressed the lighting issues. It really would've received far better if ubisoft only kept supporting it after release.
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Sinnbyvant (@Sinsbyvant) reported@Rainbow6Game Just ran into a hardcore scripter running smg-12 no attachments with no recoil— i had cheating issues before and receive nothing in return i thought the system was supposed to flag recoil i cant even use ubisoft to send the match ID cs “reporting the player in game” is better?
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Gory Ruin (@GoryRuin) reported@ColdBwoyy @TheDivisionGame and the issue of tinkerer which could activate multiple talents ain't fix yet,i had seen some agents use bighorn with detemined in high tiers of escalation...if ubisoft don't have able to fix,just delete then.
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Drax Solutions (@Drax_Solution) reported@Souls_Black09 @UbisoftSupport Hello send a dm 📥 I help you fix your Ubisoft account
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Jan Vojtěch Hergesel (@janhergesel) reported@TheHiddenOneAC I think the problem with the story in Black Flag now is it was still about Juno. And we all know how "amazingly" Ubisoft handled that, right?
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name (@falconwing664) reported@villixe2 @Ubisoft It’s frustrating because it’s mostly just the lighting that’s the problem. Plenty of the other changes are quite nice but the lighting is just too much. Original should be available regardless, hopefully all the noise gets attention. We AC3 fans have it rough.