Ubisoft Connect down? Current status, problems and outages
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (19%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palm Bay
|
Sign in | 1 day ago |
 Sydney
|
Sign in | 3 days ago |
 La Garenne-Colombes
|
Glitches | 3 days ago |
|
Vizille
|
Glitches | 7 days ago |
 Cape Town
|
Sign in | 8 days ago |
|
Saultain
|
Sign in | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Vectranut23 (@Vectranut23) reported@Krekkov I still wait the day capcom goes outta there way to bring LP2 back on the steam shop since they delisted it awhile back, but hey atleast they did a better job then ubisoft on if a game is broken delist it from future purchases
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OhDearABat (@SewerBat420) reported@Ubisoft You need to fix AC2 on PC #FreeEzio
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Literally Daredevil (@Literally_DD) reported@_YungRockLee @ScandalousSnake @Vaughanilla_ The idea of open world games itself isn't the issue, it's certain studios' execution of that idea that's problematic. Mainly the Ubisoft like ones padded out with unfun repetitive filler.
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Dude404 (@RealestBruda) reported@Dreamo84 @ALegendaryDrops No recent ubisoft game is worth even 60$. But the problem is, when games like clair obscur and oblivion remastered gives so much for 50, why should anyone pay 80 for a game that's coming from a studio whos last good game was decades ago.
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Huko 🐺🌲🇦🇺 (@AFromday1) reported@Ubisoft WHO CARES. FIX MY R6 MEMBERSHIP
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T-Hawk (@THawkMedia) reported@DhdjdhdH7245 @ToonHive @cartoonnetwork They've definitely gotten more comfortable dropping the customer service attitude since Ubisoft made fun of Grummz and Elon earlier this year. And I say good
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berkant altuntaş (@Ercan2Berkant) reported@growtopiagame If Ubisoft ever decides to sell Growtopia, I’d pay a max of $10. Bots, lag, and broken servers included — and even that feels generous. 🙃 #FixGrowtopia #Lagtopia #UbisoftWakeUp
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QCantLose (@QCantLose) reportedUbisoft better fix AC2. I’m trying to play it for the first time… #FreeEzio
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Nummer? (@bekommIchNummer) reported@UbisoftSupport My friend (PSN: wave-swyt) keeps getting disconnected from R6 every night around 2:00 AM. Reconnect doesn’t work and he gets banned unfairly. This has happened on June 6 (2:18 AM) and June 9 (2:21 AM). Anyone else having this issue? Ubisoft please fix this.
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Kain Nosgoth (@Nosgoth_89) reported@Ubisoft You don't care about games or players. All people trying to play Assassin's Creed II is having "Game.Startup.AwaitingFirstOsiConnection" problem. You are directly saying that you are not going to fix it and still selling it. And then you don't understand why people don't like you
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Exile Matrix (@ExileMatrix) reported@TheDivisionGame I've tried redownloading the game multiple times on Ubisoft launcher and still getting OSCAR-001 error code. Anyone have a fix for this?
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Chris P. 🇭🇺🇪🇺 (@pikocriss) reported@TheDivisionGame I just hope they wont make it worse, as usual. Fix one thing, break another. Typical ubisoft. Accountability would be nice. Nah. Not here. Awesome game. I must add. But thw devs are horrible, useless, slow on fixes, and even the new mask (catalyst) is not working... Nothing works
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sepertinya salah tweet (@Renaldiputranto) reported@bekommIchNummer @UbisoftSupport Reconect doesnt work at all, you must restart the game (*relaunch). Ubisoft doesnt fixed since 2023 for this problem.
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Remy (@RataShadow) reported@UbisoftSupport Hey ubisoft may u explain me the reason why ur customer service support cant check the info of 2 tickets? Its nice to try recover your account. 1 says u can recover and send the email, the 2 says he cant verify me. Would u pls say wtf is happening?
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vincey (@yungxvincey) reported@ChurchOfMoons The problem isn't that nintendo can reasonably charge $80 because their software is usually worth it. The problem is that Ubisoft, EA and all the other mass market slopware companies are going to charge $80 and the games aren't worth it.
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Joey o’Brein (@locke_joey689) reported@PopThatDonkey @UbisoftSupport Can’t access my Ubisoft account login fails, and support hasn’t helped at all. If you’re facing the same, reach out to @Drezfixx here on Twitter He knows how to handle these account issues when no one else will.
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oop (@xielosz) reported@Ubisoft please please please please please please please please fix your ******* solo que skill based match making I should not be paired up with squads who CANT SHOOT BACK
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Tevin Reviews/Gaming (@TevinGaming793) reported@TheDivisionGame And FIX Ubisoft+ I can’t play battle for Brooklyn!! It’s been a week!
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Kain Nosgoth (@Nosgoth_89) reported@Ubisoft You don't care about games or players. All people trying to play Assassin's Creed II is having "Game.Startup.AwaitingFirstOsiConnection" problem. You are directly saying that you are not going to fix it and still selling it. And then you don't understand why people don't like you
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Linda (Harry's version) (@LinJoy30) reported@Ubisoft I just bought justdance 25. But I can't create an account it keeps giving me an error. So now I cant play the game! 😡
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H (@H__Alrajhi) reported@Grummz Ubisoft got so much problems, they didn't have a show for upcoming games and projects
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Game Pro (@GamePro007) reported@UbisoftSupport @TheDivisionGame @Ubisoft You already know that there are many players who use lag switch. Well, I found a way to make that system not work anymore for all the players who use it. "AFTER MANY TESTS" I reveal the situation to you. But h I need to talk to you
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crombo (@crombo35) reported@bekommIchNummer @UbisoftSupport It's a known issue and Ubisoft is working on it since 2024... They still didnt fix, correct. I just got penatly again just after 2 days.
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Gennaro Faccilla (@Tsuna8090) reported@OGG1993 But today Xbox has become like the multinational video sales companies. Like EA, Ubisoft and others, Xbox has its own Game Pass service. It may not have "won the generation", but it made better choices than Sony PlayStation currently does.
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Demielle Tournes 🧩📷 VT (Otokonoko👗) (@DemieTournes) reportedThis looks like a F2P live service storefront, and this game was supposed to be a single player with multiplayer. The devs are really confusing with their presentation. If its a 60$ with ridiculous amounts of mtx like Ubisoft does... Its a no buy for me, even with good fanservice.
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TorchHead (@TorchHead_) reported@UbisoftSupport Hi, I have an issue that my Epic Games account is linked to a Ubisoft account I dont even know. Could it be unlinked?
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NeutronS (@neutronsixvi) reported@Ubisoft Users are reporting issues logging into a game related to Assassin's Creed 2 and Splinter Cell. Please fix this issue. We are unable to use the products we paid for. @Ubisoft @UbisoftSupport
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vanjavicko20 (@vanjavicko20) reported@Hosty2991 tbh its basically only an ubisoft and ea problem also answer my dm i got animal crossing and i want someone to visit my island👅👅
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Philippe Royer (@PhilippeRoyer_) reported@ShuaiDavidKong The issue is maybe outside of current players and of perspective how they sold the game. How many flops do Ubisoft have but they have capital injection. Plus, you chose the most intelligent path: going all in with A0/Arweave as IT IS the future, now. Even if others don't know it.
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Gregory Vinson (@GregoryVinson6) reported@UbisoftSupport Let's talk about always broken and buggy. Let's talk about monetization ruining every Ubisoft game in existence.