Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Charleroi	Online Play	18 hours ago
Lille	Sign in	2 days ago
Paris	Sign in	2 days ago
Paris	Sign in	2 days ago
Pierrevert	Sign in	2 days ago
Rennes	Online Play	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan 👾 (@TheJordashOwen) reported 57 seconds ago

  @CammyHoliday @Luminis_9 @intercelluar Yeah, I'm not mad at that to be fair as a premise. I don't respect modern day Ubisoft, but if you can give a faithful remaster to test the waters then I can back that. The Crash N.Sane trilogy resulted in Crash 4, surprisingly they haven't made a new Spyro, but there's hope.

• 
  Breno (@imnotbreno) reported 5 minutes ago

  @OPGODA_ @RatoneroGris_ @ZhugeEX Name recognition alone is worth a great deal. Look at EA holding onto Battlefield even after the 2042 fiasco and many more years between releases. They even resurrected Medal of Honor for a VR game! The 10-year contract is only a problem with Ubisoft, as they hold cloud rights.

• 
  Totally Awesome Ariya (@AwesomeAriya) reported 7 minutes ago

  @CentralScruty Well yes, that’s the entire problem They are not assassin games and have very little to do with the franchise Ubisoft could easily name this game something else and imo it would’ve sold or even received better than now

• 
  vace 🇸🇬 (@SGMGTOW) reported 10 minutes ago

  @na_amoeba @gettingleanbro @AntiFeminismAU She’s trying to convince everyone and herself that men are the problem instead of looking at herself and asking “why am I not chosen?”. It’s like Ubisoft blaming their customers for not buying *** Creed Shadows. Blaming your customers for your terrible product never ends well.

• 
  Texas Tiger Lily (@Mis_Ashford) reported 10 minutes ago

  I don't like culture warriors and I still want them to crash and burn. **** Ubisoft. I feel for every artist under them but not the actual company itself.

• 
  ... meh (@FrustratedGame4) reported 11 minutes ago

  @Escanor963884 @TheDivisionGame Just remember long as you redeemed the drops on your twitch while logged in you now own them. Once you fix the Ubisoft link to your twitch the drops will automatically appear next game login. I've done this it works. GL.

• 
  𝙈𝙖𝙩𝙩 𝙂 (@loinmin) reported 17 minutes ago

  @XBOX @XBOXSUPPORT @UBISOFT FOR THE LOVE OF GOD FIX ASSASSIN'S CREED BROTHERHOOD XBOX360 BACKWARDS COMPATIBLE MODE, **** CRASHES FOR NO DAMN REASON AND ITS SO FKIN ANNOYING, IS THIS WHY ITS DELISTED FROM THE STORE, FOR **** SAKE, NEGLECT IT INSTEAD OF FIXING IT, EZIO EZIO EZIO

• 
  Soupbutreal (@soupbutreal) reported 17 minutes ago

  @MortalityReal Yep, Ubisoft were hiring for 3d game play specialists for the Rayman brand a couple years back. I saw the listing myself, they’re not working on any other Rayman stuff so it has to be this game

• 
  ... meh (@FrustratedGame4) reported 18 minutes ago

  @Escanor963884 @TheDivisionGame Visit Ubisoft sign in, go to your profile unlink. Then relink your account with Twitch. Drops stay forever once you redeemed them with Twitch, you just need to fix your link with your Ubisoft account. Use your Steam, Playstation, Xbox account etc.

• 
  Pandie (@PandieGoodz) reported 18 minutes ago

  @komocode @Pirat_Nation they already been cutting devs and employees off, have you seen what happen to epic games? microsoft? Blizzard? Ubisoft? I highly doubt this will effect their sales at all when they made the decision to make a live service game in the first place.

• 
  SirD 🇺🇸 (@Sir_Dammed) reported 18 minutes ago

  Now you're just doing semantics. I obviously meant, "if it's revealed that it's not censorship and the change to the outfit is reverted, I'll send you $1000." It doesn't matter if it's "a bug" or something else. My "bet" is that Ubisoft will not state it wasn't censorship... because that would be lying (which carries legal trouble)... and they especially will not revert the changes. If you're so confident in your position, why not bet on it? Would be free money for you.

• 
  Prospector (@NewsProspector) reported 20 minutes ago

  @DoesItPlay1 Sounds good. Yeah it's good to be proactive on this issue and open up as many dialog channels with the devs and publishers to see if we can convince them that game preservation is the way to go, and acting like Ubisoft and Bethesda does with their "physical releases" is really not the way to go. It is getting tiresome waiting for a game to release only to find out that the devs/publishers have gone with the approach of a few 100mb on disc or "internet required" I'd rather know right up front (or very soon after) which way they are going to go with their release so I know whether to care/preorder or not.

• 
  Ɲ𝒊𝒌𝒪 🍥 💰🚀 (@_N_1_k_o_) reported 22 minutes ago

  @theruthisama @BulkerGamer I know brother, i didnt touch Marathon, i laughed at it. Marathon is a result, not the issue. The issue is deeper in Bungie and Sony and Ubisoft and many others, its a Cancerous Rot that needs removing.

• 
  Robert Gough (@SilentWraith87) reported 24 minutes ago

  @NuCaloric I mean the word was that Division 2 was gonna end live service and everybody played it and even Brain Dead Ubisoft were smart enough to keep it going and it still get's updates, so while unlikely that it would happen here, it has happened before.

• 
  🌹Ash of Love and Hate🥀 (@Erebus_Ash) reported 26 minutes ago

  @FERMOR_23 @Pirat_Nation Because that's the issue with Ubisoft games and not that they're all buggy soulless garbage and cash grabs with the sole purpose of exploiting the customers suuure. But I guess a bigot can't think if anything beyond minorities.

• 
  The Marquiz de Slade (@Mudkipstoat23) reported 28 minutes ago

  Really enjoying Star Wars Outlaws. I get all the "typical Ubisoft game" criticism, but it's not really an issue for me- I get pissed off when Far Cry does new things because I literally do just want the same thing in a different exotic environment every time from Far Cry.

• 
  Thrashes 🇮🇸 (@Thrashes12) reported 34 minutes ago

  @AcademicAgent_X NAH Witcher 3 is ***. It has the ubisoft issue of endless pointless markers littering the world to "populate" the world. and neutity to fake maturity.

• 
  ArmanIII (@JakubMarecek715) reported 38 minutes ago

  @coconut_jpgg Typical ubi - uplay **** and denuvo ****. That uplay crap can't even be installed correctly on Steam Deck. Only solution is use cracked game or pray the uplay will install correctly and you manage to login. +that huge non-resizable uplay window is really top ****.

• 
  henry (@henry5839201746) reported 39 minutes ago

  yo @Ubisoft can you fix not being able to equip the black attachment skin to all like you can with the other universal skins?

• 
  BlindPsychopath (@Slayerkiller537) reported 39 minutes ago

  @wileyracer @klobrille @AaronPajak Or maybe instead. Xbox/PS/Nintendo need to work on their platform. Just as Steam has. Actual PC gamers dobt care about exclusives. They care about the platform and the service that they get. Origin, Epic Games, Ubisoft, and many more had their own launcher and is dead or dying

• 
  TheDezembro (@TheDezembro) reported 39 minutes ago

  @Abhiraj_Singh17 @DoorJacque3701 Again. I know. This IS a problem lol I WISH it was a dev, actually. Because a dev is just a dev, who gives a ****. This, on the other hand, is a higher-up at Ubisoft making it very explicit what he wants to see in the future. Which is us owning nothing.

• 
  David mead (@DavMead172287) reported 39 minutes ago

  @Pirat_Nation Ubisoft are a terrible company to players they make sub par games their online service is among the worst if not the worst, they lose player bases quick than a chocolate fireguard can melt because their support is non existent and thery try to rip you off.

• 
  Frosty Pixels (@FrostiPixels) reported 39 minutes ago

  @DeoBre32 @Kooks12onX I haven't even bought a ubisoft game in like 10 years, but I remember never having an issue with uplay. Not to mention my two most played games on steam (ffxiv and ESO) both have their own launchers and they've never caused me issues.

• 
  K3nnyN3v (@k3nnyn3v) reported 43 minutes ago

  I bought Division 2 on steam and Ubisoft connect suspended my account 24 hours for apparently multiple login attempt The only way to stop this from happening is you have to open Ubisoft connect and login FIRST then you open the game from steam actual dogshit launcher

• 
  slightly irritated birb (@irritatedbirb) reported 45 minutes ago

  @luscielia Capcom Nintendo For the third one Rockstar..? Games come too slowly Naughty dog..? Same problem CDPR..? Same problem again Santa Monica..? Literally one franchise Larian studios..? Same problem Ubisoft..? No. EA..? NO. Kojima studios..? One franchise Square makes the most sense

• 
  ErMúsico (@victor_cia) reported 50 minutes ago

  @Ubisoft Dear Ubisoft. how many ******* captcha do i have to do? i want to recovery may account, i can´t login, how can i recovery mi account if you are keeping me doing captcha like forever?

• 
  Regera Alpine (@AlpineRegera) reported 53 minutes ago

  @ShitpostRock2 This seems pointless because what you're complaining about happens to all racing games that go EoL with real life licensed brands and music and other assets. Forza Horizon 4 was taken off not long ago. Real Racing 3 as well. This ain't even a Ubisoft problem.

• 
  Nya | DE (@NyaaaaaXDDDD) reported 54 minutes ago

  JoeGoR & Devils (aka HK Ubisoft customer service staff) on the same team for ENC are just so sick

• 
  D. (@MysterD) reported 57 minutes ago

  @coconut_jpgg @Jaywalking0d Watch Dogs 2 works fine on UbiSoft Launcher version alone. EA, Rockstar, Blizzard, UbiSoft often have their own-services which they build their PC games around first...and then when porting to another store like Epic or Steam, they throw that other service on top. 1/2

• 
  FranHN 🇵🇸 🇸🇩 🇪🇭 🇨🇩 (@FranHN__) reported 57 minutes ago

  @RayRichh @_syncbreaker_ The games are not lazy at all. The problems with Ubisoft are about management and financial management