Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	2 days ago
Guénange	Online Play	4 days ago
Chennai	Sign in	6 days ago
Craponne	Matchmaking	7 days ago
Berlin	Sign in	12 days ago
Brussels	Glitches	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr.No (@CommentaryNope) reported 2 minutes ago

  @luucylucyy @St1ka What do you think comes after layoffs, exactly? These layoffs also didn't happen because an over supply of good/great games either, exactly. So again, I believe most people are numb to the gravity of the situation. Triple A in the West can still crash. That's still a crash. Just because it's not worldwide = / = it isn't a crash. Just because some good choices were made, like Ubisoft reinvesting into Divison 2 and R6 Siege (Idk so much about that one) does not mean EVERYONE makes good choices. But sure, layoffs totaling nearly $750m (estimated on the high end) isn't that large or that hard. Console games crash while mobile games grow (that's what is driving their new record this year)

• 
  Kevin Sigmund (@KevinSigmu) reported 4 minutes ago

  @TRIPSTER0 @RinoTheBouncer Let’s be frank, ppl are more concerned with the loss of ownership & the ability to buy, sell & trade games. Or having games they bought go poof (like the TMNT remake by Ubisoft, due to loss of license). Fix that with media bill of rights, or similar, you fix the outrage

• 
  Edgard (@edgrdfw) reported 7 minutes ago

  @farzam_plays ubisoft has always been one of the goat when it comes to the tech and visuals in their games, the problem is always the same, their new games is just not inspired enough

• 
  Thiago Mathias (@Mathias_Oliveir) reported 12 minutes ago

  @linkenlace @assassinscreed @Ubisoft You just get free spoilers here. If you haven't figured that out by now, the problem isn't with me. This is exactly why Rockstar is a respected company and why their games get all this hype.

• 
  Jolan (@JolanXBL) reported 15 minutes ago

  @halenhargreevs Companies like @Ubisoft removing cosmetic items from my character because, apparantly, they required access to the server?? #trialsfusion outfits gone from my PS4 game. In a broader sense, companies who remove content (bait & switch), or make their game live-service only.

• 
  Eoin (@eoinyeo) reported 16 minutes ago

  @GarladorJones @WolfgangMishima Ubisoft making a car game that requires online, with no offline mode, and shutting its servers down, has absolutely nothing to do with Sony

• 
  Skineater2009 (@skineater2009) reported 19 minutes ago

  @TheIshikawaRin my biggest issue with it and the rayman legends remake is that ubisoft is playing the safest game they could by remaking the most popular games in that franchise and getting easy money

• 
  Matt (@Matt_C_W) reported 19 minutes ago

  @Fusionxxgaming @Rainbow6Game Defenders will always find a way to adapt. They wouldn't use DMRs ifs Ubisoft didnt remove ACOGs. I guess they just like creating problems in order to "fix" them.

• 
  Alin Valentin (@funnkyhd) reported 20 minutes ago

  @FilippoTarpini Tried it yesterday, looks good, didn't notice anything weird at 1440p + Max Settings (inc. Extra Details and HFTS) I was using the Ubisoft Connect version of the game and a fix for the flickering issue from Reddit but apparently this mod fixes the issue, didn't know that.

• 
  Silliam Waliba 🇫🇷 (@AFCstrange) reported 24 minutes ago

  @user_33g @EUCouncil Ubisoft did what? The disc issue means you can only get PlayStation games on PlayStation giving them a monopoly. EU has beef with that 🤔. Unless they say you can get game codes in store? I don’t know

• 
  Greg Fuhhels (@Greg_Fuhhels) reported 25 minutes ago

  @TruckLover1967 Bro Ubisoft connect is broken still the invites just disappear can u spam me

• 
  Queen Mallow (@MallowTheQueen) reported 27 minutes ago

  @SkyAsassino Even the more unfavorable screenshots I've seen just look, at worse, different. Not bad. Like, I'm all for slagging off Ubisoft when they deserve it. But this is pretty and colorful, I really don't see an issue with it beyond it not being 1-to-1

• 
  EvilBoxyBoo (@evileboxyboo) reported 27 minutes ago

  @Rob734200669471 Then that is not a valve issue is it? The crew became inaccessible because it required ubislop launcher, from whete ubisoft actually removed the game not steam.

• 
  Chille - I still got one plate (@MGR_Chille) reported 34 minutes ago

  @roegamaniac I mean does it have cross play and cross progression? If so this is no different than Microsoft accounts being required for Xbox or Ubisoft games needing Ubisoft accounts. The country block is the issue, but having a centralized login allows for cross functions to work easier.

• 
  GrumpierZman (@GrumpierFaceMan) reported 34 minutes ago

  Ubisoft's contempt for its customers knows no bounds. First it's DRM, forced online requirements and broken games—now allegations it secretly tracked and shared customer purchase data without consent. If true, it's utterly disgraceful. Players deserve better @Ubisoft explain? 🤬

• 
  Evil-MC 🦖 (@Matty_Cs_World) reported 34 minutes ago

  @GetFitWithJared @Colteastwood Ubisoft games are on offer so cheap is not worth having in the service. Hold no value to anyone.

• 
  NateyNay (@NateyNay) reported 35 minutes ago

  @HipHopGamer @ShawndellR8197 Use a game like returnable, last of us. Not a ubisoft service type

• 
  Cajun (@Cajun_347) reported 39 minutes ago

  @ubisoft fix your ******* login ****. I cant make an account bc your stupid *** servers can’t handle simple processes

• 
  •Ophelia•Lighthart• (@theogappleboy) reported 40 minutes ago

  @Rainbow6Game Voice chat is still bugged mine does *not* work at all @Ubisoft please fix this

• 
  Rappa Babba🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BillyChilly14) reported 41 minutes ago

  @GMC_Reviews @disc2028 Crew 1 had licensing issues. They had to remove cars. Just imagine a racing game without cars. They gave crew 2 for 1 dollar and then made both crew 2 and moterfest games offline compatible to see it never happens again. Ubisoft is **** but they did good on this one

• 
  sunix (@ohsunix) reported 42 minutes ago

  @Ubisoft lets fix the “license processing” for watch dogs maybe?

• 
  AMIR FAIQ AMIN (@RunninFatboy) reported 45 minutes ago

  we so tired of @Ubisoft bullshits years after years same retarded problems

• 
  vi­­­l­al­ik­.­­­­­e­­­th­ (@vitality_ik) reported 47 minutes ago

  @Ubisoft I CANT LOGIN TO UBISOFT CONNECT! REPLY MY EMAIL UBISOFT!

• 
  Supawiz6991 (@supawiz6991) reported 47 minutes ago

  @Garfieldisdoc at this point, I think the only direction for siege is to either make siege two or rebuild siege one from the ground up. The Current siege code base has foundational problems that I don’t think could be fixed. I don’t think either these two will happen because Ubisoft is broke.

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 47 minutes ago

  @KindredBlade Tag the hidden one if he’s willing to talk about this problem. Ubisoft really needs someone to wake them up. Very disappointed and low of them to leak content like this.

• 
  Roegamaniac: Brother of Positivity 🇵🇷 (@roegamaniac) reported 48 minutes ago

  @MGR_Chille Yeah but this is like Helldivers, MS and Ubisoft don't have actual region locks tmk and lot of cross plat games like Street Fighter 6 dont need PSN. The biggest problem here is Sony refusal Expand PSN and push regionlocks, gatekeeping more 100 regions for no reason.

• 
  SilentHxH (@SilentHxH) reported 54 minutes ago

  @eurascal What do u think the personal experience for dragon age fans will be in the future? you think the trilogy doesn’t have its own issues? Like splitting the game into 3 parts? Filler content? Ubisoft style open world?

• 
  hypx (@hypxr6) reported 57 minutes ago

  but I couldn't use my main one because of the ban (I tried to prove my situation showing my service dates and the fact that it was physically impossible for me to be playing at the time but Ubisoft didn't care and wouldn't answer my tickets).

• 
  dx80834 (@dx80834) reported 58 minutes ago

  @Bensam123TV @antoniorib65 @wccftech So why do both ea and Ubisoft keep rebranding and. Rereleasing their platforms and epic is bleeding money and getting in trouble for offering games for free without consulting sellers ? No one is innocent.

• 
  SurgicalAxe (@SurgicalAx3) reported 1 hour ago

  @Shiiny77 @TitaniumRolo except we have examples of games that have their cheater problem way more under control than in siege. i dont know if ubisoft hates siege because it's an evil bad shooting game... WITH GUNS!! or if they're just that lazy, but this is malicious negligence.