Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Dieppe	Sign in	1 day ago
Tours	Sign in	1 day ago
Salvador	Sign in	1 day ago
Calais	Sign in	1 day ago
Bavay	Sign in	1 day ago
Chiclana de la Frontera	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ThaSwampDonkey (@ThaSwampDonkey) reported 5 minutes ago

  @TheGameVerse I’m actually okay with this. Hopefully it addresses the damn issue for newer PC’s where we get stuck in the infinite load screen. Yes, we can mess with virtual cores and such but IMO, Ubisoft could have fixed that issue. Anyway, looking forward to Wildlands Definitive Edition

• 
  Robert Foster (@techwhipped) reported 10 minutes ago

  @NBCNews Blu-ray, vinyl, and books have one major advantage over many modern digital games: they do not rely on microtransactions. Physical media gives consumers something they can own, preserve, and enjoy for decades, while many digital games today are built around ongoing monetization systems. We all remember playing older games like Madden 64. Not once did we get spammed with requests to purchase a battle pass, skins, premium currency, or other microtransactions. You bought the game, you owned the game, and you could keep playing it years later. Notice how many of those older games still exist and are playable today. With companies like Sony moving away from physical game releases, it creates more opportunities for publishers and studios to push digital-only models that rely heavily on microtransactions, live-service features, and recurring spending. This also gives companies more incentive to maximize revenue from a game before eventually shutting down its servers, leaving players unable to access parts of the experience they paid for. This is why I hope initiatives like **Stop Killing Games** become law. Publishers such as Sony, Ubisoft, and others should not be able to continue taking people's money and then claim they have no responsibility when they decide to shut down a game. If a company ends support for a game and makes it unplayable, players who purchased the physical or digital version should be entitled to a full refund. Consumers deserve better protection. When we buy a game, we should have confidence that we are purchasing something we can continue to enjoy, not just renting temporary access to a service that can disappear whenever a company decides it is no longer profitable.

• 
  ODESHO (@odeshomusic) reported 10 minutes ago

  Hey thanks for creating a broken AC remake @Ubisoft I hate u so bad for making a shittier version of black flag

• 
  CamCam (@Cam_Cam1597) reported 21 minutes ago

  @Cheyenesku @AngryJoeShow Problem is more so that Ubisoft has always struggled to make meaningful or interesting side content, even more so in the far cry games. I’m not opposed to it in concept but I do think you shouldn’t be punished for exploring either, that’s usually the best part of far cry

• 
  Navaky (@NavakyW) reported 23 minutes ago

  @AkiraSoftFemboy The good news is for just £7.99 you can buy the assassins creed blackflag "resurface dlc" to fix this issue (ubisoft is in no way shape or form liable if purchase of dlc fixes issue) have a good day

• 
  Rexy | OR3 era (@GeneratorRexy) reported 25 minutes ago

  @xj0nathan @ACExperienceYT It would be awesome if they retool the stupid glitch man story into something with Desmond in the gray, but Ubisoft has no *****.

• 
  Cameron Parker (@cinemaandgaming) reported 25 minutes ago

  @SynthPotato When I did this I got the morale really low and there weren’t any more enemies to fight. Idk if it was a glitch or what but I did kill everyone, went back to my ship and when I went to attack it they all spawned back on. Ubisoft needs to iron out some damn kinks with this “remake

• 
  ScreamingNoots (@FunRageDie) reported 26 minutes ago

  @robtanner84 Your a serious retard , wanna bring up the crew *******? The whole reason stop killing game started? Also all their games us live service to sneak in mircotransations and most force you to connect to uplay or ubisoft connect if your on pc

• 
  Wheat Pasta (@pasta_wheat) reported 28 minutes ago

  @wbadry @Ubisoft @IOInteractive You can't really go by these anymore. Gaming is so massive now that even if a game has rough issues for every one person that pushes back against it there are 10 people that will buy whatever they are given. Plus lately games/studios that win awards end up getting shut down.

• 
  Weakest Marduk Enjoyer (@anticommie123) reported 31 minutes ago

  So close to having Ubisoft crash and burn

• 
  Game Net Corp (@GameNetCorp) reported 32 minutes ago

  🚨 Ubisoft Connect Outage Prevents Players from Launching Assassin's Creed Black Flag Resynced A Ubisoft Connect outage is reportedly preventing hundreds of players from launching Assassin's Creed Black Flag Resynced-despite it being a single-player game. According to player reports, the issue stems from Ubisoft Connect being unavailable, leaving many unable to access the game. The situation has sparked criticism from the community, as Black Flag Resynced requires authentication through Ubisoft's servers even for single-player gameplay. This means that if Ubisoft Connect goes down, players can temporarily lose access to a game that doesn't require online multiplayer. It's another reminder of the ongoing debate surrounding always-online DRM and game ownership. Have you been affected by this issue? Let us know in the comments. 👇 @GameNetCorp

• 
  Kaylykitten (@kaylykitten143) reported 34 minutes ago

  @Ubisoft Fix checkers. Making us capture when there are other moves to do is NOT HOW YOU PLAY CHECKERS ESPECIALLY BC THE OPPONENT DOESNT HAVE THE SAME LIMITATIONS.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 34 minutes ago

  @Dimah_bA The Problem Is People Hate Ubisoft So Much That This Same Slicing Of Fruits Becomes A Serious Problem Once A Ubisoft Game Doesn't Have It. I've Even Seen A Comparison Like This Before. It's The Blind Hate That & Agenda That Tweet Is Pointing Out (Hopefully) & Not Melons.

• 
  Jake (@mtnchips383) reported 35 minutes ago

  @Ubisoft @UbisoftSupport FIX YOUR ******* SERVERS! There's no reason I shouldn't be able to play my $60 SINGLE PLAYER game that I bought on STEAM because your ****** Ubisoft Connect software doesn't ******* work!!!

• 
  Christian (@FIRChristian) reported 35 minutes ago

  @UbisoftSupport Fix: Don't use a VPN. I guess it interfered with the 'connection' to the Ubisoft servers and would kick me offline, therefore "crashing" the game.

• 
  Pagan (@Pagan_GMR) reported 37 minutes ago

  X really flagged this post as 'sensitive content' for ******? Lmao where?? I showed side-by-side comparisons of Ubisoft censoring and uglifying characters… and somehow that’s '******' now? Meanwhile actual **** posts stay up no problem. X, you good? This is getting ridiculous. People are so hurt over criticism of their favorite IP that they’re reporting anything they don’t like. Keep crying. I’ll keep posting. #CreativeFreedom #AntiCensorship

• 
  Timo (@TimoTweetss) reported 38 minutes ago

  i don’t mind non-mocap cutscenes for small scenes and side quests, it’s normal not to have that everywhere, however the main story should ALWAYS be fully mocap… the real issue here is that ubisoft doesn’t create unique animations that “fit” each character, like literally no one does this pose in real life 😭 if they start making suitable animations that express each character’s personality id have less issues with their procedural cutscene system…

• 
  The Freak In The Fedora. (@TheTrollingQ) reported 46 minutes ago

  @UndeadExo3 @Ubisoft One of them managed to login, but thankfully I didnt save my payment info on the @Ubisoft site. I changed my password.

• 
  YASHURA (@yanukadeneth99) reported 47 minutes ago

  @NikTek @grok any insights on AC Shadows cutscenes? I came across a lot of issues playing recently as well. I don't wanna blame anyone, but it's weird that these kinda issues happen in 2026 with all these tools, specially in a company like Ubisoft with all their experience.

• 
  Ash (@MaidcoreEnjoyer) reported 48 minutes ago

  @_aria1_ Funnily enough I haven't had many problems with Mint. Everything already comes configured how I want and everything just works out of the box for the most part. The hardest thing so far has been setting up ubisoft connect and running games through it since its not linux native

• 
  Horus Lupercal (@XVIthPrimarch) reported 49 minutes ago

  @CommanderFemUnc The game is pretty good so far, in some parts even better than the original. The main complaints are about frame rate issues on PC but Ubisoft already said that they have a hotfix for that coming up soon

• 
  ß (@Simpified) reported 50 minutes ago

  @jobeagle5 @stephentotilo You think the problem with ubisoft is its juniors lmao

• 
  Trophy (@Trophyking94) reported 52 minutes ago

  @SpIinterCaI Problem is it’s Ubisoft so I’d lean towards them ******* it up. 72 hours is pretty generous though. Hope it’s not too bloated like 6 was and they drop the looter ****

• 
  Nicolas Elias Salgado Florez (@NFlorez47640) reported 53 minutes ago

  @Ubisoft @UbisoftSupport I've been trying to create an account for 3 days now, but I keep getting an error message.

• 
  publius (@realGorillaTape) reported 56 minutes ago

  @Rainbow6Game Ban the cheaters. Nothing else you do or say will matter until you fix this problem. Users will flood back if you get rid of the ESP and recoil scripting. Ban the ******* cheaters, Ubisoft.

• 
  DK (@_Dekay_) reported 56 minutes ago

  @RinoTheBouncer I agree and you're the first guy I've seen mentioning it. I don't support broken & patched games or digital in disguise games like recent Ubisoft titles, Crimson Desert and 007: First Light. Companies who don't honor their art by not preserving it don't deserve any money imo! 🙄

• 
  SlimChaeD (@SlimChaeD) reported 56 minutes ago

  @Rainbow6Game i quit playing early this season on Xbox because every match still had at least 2 mouse and keyboard board opponents. I come back today after 3 weeks and STILL FIND MNK ON CONSOLE. FIX THE GODDAMN GAME @Ubisoft

• 
  IV (@iv_sal1) reported 58 minutes ago

  @DoorJacque3701 @Ubisoft @assassinscreed I just closed ubi connect from task manager and it fixed it self. I have to admit I was over exaggerating here a bit but this reminded me of a problem that was a pain in the *** to deal with so I got mad lol

• 
  Jak Grant (@JakGrant) reported 1 hour ago

  Well after spending yesterday playing some AC:BFR taking a break til next patch comes in. Now I know my system is not the best, but on PC, the cutscene fps lock is awful and given I monitor my streams, the choppiness does not make it look good for viewers. At least Ubisoft is aware of the issue are going to fix it. But I care about what I see and just as much what my stream viewers see, if it's not smooth it's not worth it.

• 
  الباز (@ALBAZ64) reported 1 hour ago

  Hi @UbisoftSupport, I'm unable to create a Ubisoft account. I keep getting "An error occurred while trying to send your request" on both the app and website.