Is Ubisoft Connect down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 26: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (23%)
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Glitches (13%)
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Game Crash (8%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tallinn |
Sign in | |
 Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches | |
 Bergen op Zoom |
Sign in | |
| La Salvetat-Saint-Gilles |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dat_Kettle
(@Da_Kettle_65) reported
This is not hyperbole, #Ubisoft has known about this issue since mid-November, and all the Godly Packs in the world won't placate those of us who just want a game that we paid for to actually work.
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Pax
(@xxpaxyx) reported
@Ubisoft wanna fix the bug that is making our game freeze???
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Nick Novak
(@MatrixShaman) reported
@Ubisoft @Rainbow6Game 3 issues I've had with the new season: 1. When I close the game, the game is still running in the background and I have to use Task Manager to close it. 2. My drone can spawn in one of the air vents on the new border map. 3. More than double my usual ping.
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Chandler
(@CA_SP33DY) reported
@Ubisoft @Rainbow6Game wtf is the cancel match **** after the first round is already ******* over? Fix this ****.
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Jodie
(@JodieHolmes2077) reported
@Pj50171073 @sirnoobwulf @LegacyKillaHD Ubisoft represents everything wrong with the gaming industry and so do their fans. If you buy and support their games you are part of the problem. Take two and Rockstar is the problem with the industry all together.
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💚💙Emberden - X📦 + ▶️🕹
(@Emberden) reported
@bilboswaggends @Ubisoft Think they said there is a problem with redeeming it right now.
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Envrxx
(@Envrxx) reported
Glitch when viewing another players profile causes game to crash. #RainbowSixSiege #Xbox @Ubisoft @Rainbow6Game
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Dãvid
(@kindathiccngl) reported
@UbisoftSupport I just won one of my placements but their is already Elo glitches fix your game Ubisoft
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Kena Bridge of Spirits Stan💀
(@bilboswaggends) reported
@Emberden @Ubisoft I have also been random connectivity issues the game says “Service Error” at least 3 or 4 games every time I play. Ugh
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LTP-Erected
(@cootieslinger) reported
@Ubisoft why is it with the new season the game gets choppy and my mouse freezes? Yesterday it all worked fine no issues.
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༒♊︎
(@JxyR6) reported
@Ubisoft fix your ******* game with this **** loading glitch like ******* can u do anything right
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𝒮𝓉𝓇𝒶𝓉 𝒢𝑜𝒹 🪖
(@Waigu_) reported
@Harlows_R6 it’s a problem on Ubisoft it has nothing to do with the game on ur xbox
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c
(@c50037222) reported
@Ubisoft @UbisoftSupport @assassinscreed can you please fix the horse audio bug
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RedCanyonGaming
(@RedCanyonGaming) reported
@TheGodlyNoob Problem is Ubisoft blames COVID for their lack of development but this is something that’s been brewing for years that is just now coming to light as now the game has regressed more. Needs a massive overhaul to hit detection and sound with new maps and 2 ops a season.
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Deiciticmuffin2015
(@Deiciticmuffin1) reported
@Ubisoft Pls Ubisoft, I beg you, fix the recoil, even if it takes weeks, just do it!!
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Legacy Gaming
(@LegacyGaming_US) reported
@ChiggityChesh @Ubisoft Something doesn't add up then. I grinded the entire thing and I can still claim it. It looks like there are a lot of issues right now, give it a day and let's see if Ubi patches it on the backend
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L diddy21
(@Diddy21L) reported
@UbisoftSupport @Ubisoft I stopped my ranked que to play ranked with one of my friends and as soon as I stopped the que it said reconnect to ranked match and it won’t let me reconnect. Can you fix this? Or give me one of my placement matches back?
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Mattbamford74
(@mattbamford74) reported
@assassinscreed Not only have I lost Yule equipment which I upgraded, I appear to have lost 2000+ in silver. Not checked fully but hoping no more surprise loses, not that UBIsoft support really care!! Had an issue with the Moonlight Axe, watched linked video 3 times and got sarcastic response
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🎲 ★ Jennifer ★ 🎲
(@jenni_one_note) reported
@_grxnttt_ @Ubisoft That would be why, yes ;) Honestly they were often more trouble than they were worth with compatibility of roms (sometimes they wouldn't work for no good reason; sometimes they needed to be patched, etc etc) or with virused sites and **** like that
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Quarantine Lil✨BLM ✊🏿
(@lil_drawsart) reported
@Loudwindow we about to have PROBLEMS fix it NOW @Ubisoft
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wanda maximoff apologist
(@__calebw__) reported
Ubisoft fix matchmaking challenge
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Heather Leigh🐙🌻
(@Heather_Leigh02) reported
Ubisoft: Here's an update! Please download! Heather: ok Ubisoft: hope you weren't planning on playing your game tonight Heather: uh, why not? Ubisoft: because it's going to crash 3 times in one hour :D Heather: ... Ubisoft: yay update! :D
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C0rl
(@C0rl2) reported
problem, I have no choice but to argue against ubisoft for this. The most competitive games have consistency and reliability, which the new recoil changes and lack of basic competitive knowledge shows that ubi doesn't know how to truly make a game competitive
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Pj
(@Pj50171073) reported
@JodieHolmes2077 @sirnoobwulf @LegacyKillaHD Dude, he was just pointing out that C77 had more issues other than the bugs and out of nowhere you started attacking him and ubisoft's games You are probably just another fanboy
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👑Rey Cardo⚜️
(@cardo_rey) reported
@ThaChemLab Ubisoft only serves as a constant reminder for me that: 1. Live service games are a disease and an excuse to release half baked games and infest them with microtransactions and dlc./ 2. Nearly all Western game devs are the greediest, laziest conmen to live
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Mikael Auditore
(@MiKAuditore) reported
@WellysNerdyNews @PlayStation Last game? Like 12 years ago... But dont looks like its her problem. Ubisoft F it up EA clsoe the studio Stadia clsoe the studio again xD Just bad luck
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Jon Moore
(@JonMoore192) reported
@brbshow @Ubisoft Did you ever get a fix on this? I'm dealing with it as well.
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Sir Noob Wulf
(@sirnoobwulf) reported
@MighTyMushR00M9 @JodieHolmes2077 @LegacyKillaHD Yeah Ubisoft jist announced all their franchises will move towards this live service ****. And here I was thinking that the breakpoint bombing at launch knocked some sense into them.
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Sir Noob Wulf
(@sirnoobwulf) reported
@JodieHolmes2077 @LegacyKillaHD Cyberpunk's issues were more than just bugs. There is so much stuff Cp2077 misses as an open world game which are so common that even Ubisoft does them properly now.
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heel turn bill paxton
(@_alexpowell_) reported
Hey @ubisoft, my game is broken. Today's update completely erased any and all quest markers and seemly erased my ongoing Cynon/Wicker man allegiance arc. I can't find quest givers, Odins sight doesn't reveal them and Sunnen doesn't show the areas either. This feels problematic.