Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Charleroi	Online Play	2 days ago
Lille	Sign in	3 days ago
Paris	Sign in	3 days ago
Paris	Sign in	3 days ago
Pierrevert	Sign in	3 days ago
Rennes	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐌Vee🎃/🐉Sisu🌊/Von (@GlitchyBug_arts) reported 2 minutes ago

  @YandereGogeta i saw it started from assassins creed on the switch. it’s not even a nintendo or playstation problem but an ubisoft problems. games like avatar requires you to be online in order to play

• 
  AgentofChaos07 (@AChaos0790849) reported 2 minutes ago

  To be clear I’m. It calling anyone out in this I’m just saying to everyone in general. Ladies and gentlemen this is why you never pre order a Ubisoft game. I was so excited for this remake but will not be buying it. All they had to do was remake the graphics and fix complaints that the community had about the original one and it would have been a damn money printer. Instead they ******* ruined it by ******* up the cutscenes. Censoring the language, insults, and hot characters and turned it into to AC Shadows basically. **** @Ubisoft you dumbfucks deserve to go bankrupt.

• 
  Breno (@imnotbreno) reported 3 minutes ago

  @OPGODA_ @RatoneroGris_ @ZhugeEX Name recognition alone is worth a great deal. Look at EA holding onto Battlefield even after the 2042 fiasco and many more years between releases. They even resurrected Medal of Honor for a VR game! The 10-year contract is only a problem with Ubisoft, as they hold cloud rights.

• 
  Armaan Sidhu (@realarmaansidhu) reported 6 minutes ago

  @Pirat_Nation Ubisoft just announced billions in losses. The stock is in freefall. This is one of the largest gaming companies in the world failing to ship products people want to play. The financial picture. Ubisoft Entertainment reported full-year fiscal 2026 net loss of €820 million on revenue of €1.85 billion, down 32% YoY. Net debt now exceeds €1.5 billion against shrinking cash reserves. Market cap has collapsed from €7B in 2022 to roughly €1.5B today, an 80% drawdown. The structural problems. Star Wars Outlaws launched in August 2024 to mediocre reviews and weak sales. Skull and Bones launched after 11 years of development and was widely panned. Assassin's Creed Shadows delayed twice. The Division Heartland cancelled. XDefiant discontinued. The Ubisoft business model historically depended on annual installments of marquee franchises. The model assumed the brand would carry mediocre design. The 2020s gamer audience punishes mediocre design regardless of brand. The formula stopped working around 2022. The competitive context. While Ubisoft struggled, Larian (Baldur's Gate 3), FromSoftware (Elden Ring), Sony first-party (Spider-Man 2), and Nintendo shipped products that defined gaming culture. The bailout watch. Tencent owns 9.99% of Ubisoft and has expressed interest in increasing its stake. A full acquisition is now possible at the depressed valuation. The Guillemot family holds enough voting control to resist, but the financial pressure may force them to sell. The lesson for any creative business. You can ride a brand for 15 years. Eventually the product has to be good. Ubisoft forgot. The market remembers.

• 
  Operator01 (@SamuelvandBerg) reported 6 minutes ago

  @DanielVavra Yeah but that would be a ******* boring game released every year.. you already have the same issue like Ubisoft Another KCD game made in obsolete cry-engine.. same gui.. You will face the same issue.. bcs then no one wants your game anymore.. You aint rockstar all of the sudden.

• 
  Papa Posey (@PoseyDaGodx) reported 9 minutes ago

  @Ubisoft for the love of god I’m begging you @Rainbow6Game buff zofia recoil on controller u can’t have pc usable and console **** she’s damn near S tier on pc now and she is b tier on console cuz her gun sucks too much horizontal recoil fix asap unbalanced

• 
  Vince (@TheLunarTears) reported 13 minutes ago

  @TheCartelDel I don't care they cut outside the animus content,censored the game and you will need to connect internet to play single player game So you will constantly get dlc pop ups and ubisoft cloud save errors

• 
  Ben Perkins (@BenPerkins01) reported 14 minutes ago

  @Ubisoft @Rainbow6Game I’m seeing blatant xim and strike packs on multiple teammates and enemies in every damn game I play on ranked. You will lose me and many others if you can’t fix this ****. It’s so much worse in emerald, diamond, champ.

• 
  porkinscopilot (@porkinscopilot) reported 15 minutes ago

  @NerdPropellant @CMoney4Ever There is plenty of pubs in trouble that would gladly sell, Ubisoft and embracer houses are ready for sell off also WB could use some cash could be. But my prediction is its services or AI and gaming related. One prediction I’ve seen thrown around is Discord .

• 
  brannaXIV (@branna_14) reported 16 minutes ago

  @Ubisoft @TheDivisionGame what is going on with your game, the servers instability is insane. The 1 bullet death glitch and now I’m playing District Union on T5 and the ads won’t stop spawning after the boss fight. I start a priority contract, and all resource convoys disappear

• 
  Mdblue (@MDege11) reported 21 minutes ago

  @thefreakmo @TheCrewGame @Ubisoft I am having the same issue but I entered the date in the proper format. I can’t set up an account and I can’t reach anyone at Ubisoft without setting up an account.

• 
  holdie ❤️‍🔥 (@hldnswift) reported 21 minutes ago

  @Assassins_UK @YooHoodY OMG UBISOFT ACTUALLY LISTENED AND ACTED SO QUICKLY TO FIX IT?!?

• 
  D. (@MysterD) reported 28 minutes ago

  @coconut_jpgg @Jaywalking0d Watch Dogs 2 works fine on UbiSoft Launcher version alone. EA, Rockstar, Blizzard, UbiSoft often have their own-services which they build their PC games around first...and then when porting to another store like Epic or Steam, they throw that other service on top. 1/2

• 
  Death4Laughs (@U8Death4Laughs) reported 28 minutes ago

  @himbomemer @Ubisoft @UbisoftSupport fix this slop or I won’t buy the game..

• 
  Beezoslay (@BezzoSlay) reported 31 minutes ago

  @D3finitelyZay @cutiequirks I know next season Ubisoft is supposed to fix the rank system but I already know they gonna screw that up again cause that's what they said last time about ranked 2.0

• 
  Pandie (@PandieGoodz) reported 31 minutes ago

  @komocode @Pirat_Nation they already been cutting devs and employees off, have you seen what happen to epic games? microsoft? Blizzard? Ubisoft? I highly doubt this will effect their sales at all when they made the decision to make a live service game in the first place.

• 
  JamesJay (@jamesjay_music) reported 31 minutes ago

  @Patrick_Wolf_YT @ApollosMission I am enjoying the game, albeit I have a few niggles since the new season. However, I am running it daily now, so definitely not dead. Hope that Ubisoft keeps pushing forward with it, and get rid of the bugs, server issues, and constant disconnects (especially during Escalation that costs me tokens).

• 
  Abhiraj Singh (@Abhiraj_Singh17) reported 31 minutes ago

  @TheDezembro @DoorJacque3701 Philippe Tremblay made that statement, who is Ubisoft's Director of Subscriptions. It's his job to sell the subscription service (Ubisoft+) so he will make any dumb statement to do so. It doesn't justify anything but the context is required. It's not as if a dev at Ubi said this

• 
  xmakahsiwjw (@wleeeeek) reported 35 minutes ago

  @UbisoftSupport Hello Ubisoft Support. I purchased Assassin’s Creed Unity legally from Epic Games on May 26, 2026, but my newly created Ubisoft account was instantly suspended and I cannot even login to submit an appeal. Could you please help me contact support manually?

• 
  Revan (@LordRevan_) reported 38 minutes ago

  @MonkeyMajick @assassinscreed As long as you don't blame Ubisoft for the game not working for you.

• 
  Nana K. Collins Jr. (@TweetYou82) reported 40 minutes ago

  OMG I’ve never seen so much victimization bullshit XBOX is a 3rd party developer now EA, Ubisoft, Rockstar they advertise to multiple platforms. SONY has exclusives with the exception to their live service games they’re titles are not available anywhere else

• 
  Shinai 死ない (@thecowmilk) reported 40 minutes ago

  @FlakeSamael @SterMcpots @JakeSucky Ubisoft created this problem when they shutdown The Crew game servers without warning or offline playing while people still kept playing the game.

• 
  henry (@henry5839201746) reported 42 minutes ago

  yo @Ubisoft can you fix not being able to equip the black attachment skin to all like you can with the other universal skins?

• 
  Abdulmalek majeed (@ABDULMALEK_97) reported 43 minutes ago

  @UbisoftSupport @Rainbow6Game Hi support my account please help me Hello, Ubisoft support team. My account was unjustly disabled. I'm a professional and experienced player because I dominated others and played with high skill. Anni is a big player and I don't use any cheats. My team and I play a special style of attacking, also known as a quick attack. The issue can be resolved by checking my game history on my account. I swear to God, I don't use any cheats, and the accusation of cheating is false.

• 
  The 1 Assassin (@OlgaBaikova) reported 44 minutes ago

  @OcharadaHOK @ACUnlimited378 I got invited. But yes, Instagram didn't work for me either. Kept giving me error. If you can link it manually from your Ubisoft connect account, it should be available for them to see even if you don't link it through the application process.

• 
  𝙆𝙧𝙖𝙩𝙤𝙨 (@GhostOfSparta1_) reported 45 minutes ago

  @BespokePoint007 @coasiny @DualSenseNick Uhh you do realize they also added new things to the service right? They added Ubisoft+ and Fortnite crew and most likely already signed those contracts which didn’t allow them to lower it back to $20. Idk if ur being retarded on purpose or just ignorant.

• 
  HOUSE (@Foremanisblack) reported 52 minutes ago

  I Will Be Playing This Game, However I’ll Wait 3-4 Days For Modders To Fix The Needless Bullshit Changes Ubisoft Made. Maybe Longer Of The Menus Can Be Changed…

• 
  Solaris (@KaliCobraBDR) reported 56 minutes ago

  @lmkifiwin Let Ubisoft crash and burn hard so we can have a chance at Rayman 4 when they get bought out

• 
  Barut404 (@Swifty404) reported 58 minutes ago

  @UbisoftSupport Hey Ubisoft do you even work ? My ticket for a error on R6s Shop has been closed whit no answer from youre side and now i have a porblem whit ac Syndicate do you also close it after 4 months whit no answer ?????????????????????

• 
  THE DEVILS PRODUCTION (@John45510) reported 60 minutes ago

  @AnaAnsan3 Look at Ubisoft it is hurting them having there big games on subscriptions as too much loss of sales and game pass in similar issue with how many change plans pulled Call of Duty PS plus do have day one on plus picked to be on there for a year or so