Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/18/2026 09:15

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesThe Colony Sign in
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Kor0SenseiEXE KoroSensei 🐙 Vaccinated!👍 (@Kor0SenseiEXE) reported

    I think Gnosia and The Girl Who Stand Behind are my favorite games this year so far? Am I a dull person? I also refuse to buy EA, Activision or Ubisoft games so that’s probably my problem.

  • JoDaw_ Jo Dawberry (@JoDaw_) reported

    @YongYea Of course it's gonna have those problems. It's silly to think that ubisoft all of a sudden just decided "were gonna make good games" lmao.

  • JackNI_ NIxJacket (@JackNI_) reported

    Come back to siege and have - 130 rollback. Lmao how about getting the people who actually ddos/play with ddosers @Ubisoft Haven't touched the game in ages

  • kill3rp3nguin17 Siege God (@kill3rp3nguin17) reported

    @Ubisoft @Rainbow6Game fix your game crouch walking is a cancer in this game and I’m tired of it!!! Making absolutely no sound to the opposition makes total sense wearing that much gear. Don’t know if y’all know how sound works but that’s broken

  • monrosemeadows ɱօղ૨օse (@monrosemeadows) reported

    Ft tho, fix your **** @Ubisoft this is getting embarrassing.

  • OrangeLight7895 Daire (@OrangeLight7895) reported

    All that considered I'm excited to play Forbidden West, I feel like it has a lot of potential to make up for some of my broader issues with the gameplay and especially refine the open world, which I found to be extremely boring even on a "Ubisoft checklist" level.

  • _AshWilliams83 Ash Williams (@_AshWilliams83) reported

    Just lose 2 hours because it froze after going to Ubisoft Connect. Couldn’t even assign skill points: fix this buggy/broken mess. It’s been out 8 months.🙄

  • KxRunner SLIKxRUNNER (@KxRunner) reported

    @MrCalalf Xbox could try to form a partnership with Ubisoft and combine Ubisoft+ with Gamepass like they did with EA. Especially if Ubisoft is moving onto free 2 play games, their streaming service will become obsolete

  • Taaal_M Tal (@Taaal_M) reported

    Ubisoft trash fix your servers

  • AsianNhan Nhan (@AsianNhan) reported

    @UbisoftSupport Fix Ubisoft Connect literally every day when I try to log in it always says "A Ubisoft service is currently unavailable" every time. I have to wait for it to actually let me in like a security check at the airport its horrendous nothing is wrong with my connections So irritating

  • KxngGhxstXN KxngGhxstXN (@KxngGhxstXN) reported

    @HotspurJordan Then ubisoft removes points that don't do ddos

  • Get2DaChopra Kunal Chopra (@Get2DaChopra) reported

    Lmao it’s hilarious that even after all the terrible things Ubisoft did came to light, all the big streamers and youtubers have no problem supporting them. They y’all so much about having integrity and listening, yet won’t listen when it means getting paid #HoldUbisoftAccountable

  • BornedDauntless BornedDauntless (@BornedDauntless) reported

    12 ping and I have to put up with this bs and like there were no icons to show server issues like desync ... and the fact Ubisoft has made no effort to deal with strikepack players and mnk players has now became the meta to get diamond 💎 or champ on console

  • KingSigy Peter Glagowski (@KingSigy) reported

    @CandiceLikesYou @Ubisoft How does one support a game while not also supporting the publisher behind it? I think that's the real issue here because I'd rather my money not go to the executives that continue to abuse their workers.

  • Peechyz1 Peechyz (@Peechyz1) reported

    @Ubisoft why tf does my game freeze every damn day fix your ******* on console

  • ZillaTimesTwo Backlogged ™ (@ZillaTimesTwo) reported

    @redagainlol The real issue is the downgrade that typically happens with Ubisoft games.

  • Brimstone1117 Brimstone (@Brimstone1117) reported

    @Ubisoft @sairaspooks Don't worry! That dog will cost you $100. Then the Add ons for it will pretty much be needed because they make grinding for them pretty unbearable, putting the problem in the game and selling the slution!

  • StoryofGamer Story of Gamer (@StoryofGamer) reported

    @RobbieFox1 Ubisoft has a big issue in lighting in this game & in their games generally

  • SushiLover6989 Joji (@SushiLover6989) reported

    @dertdobber I can understand that tbh. Mine is when I bought 3 copies of Siege meaning I probable wasted around $90 since I played the one on console and switched to PC but i have problems with the Steam version of the game and I have to buy it on the Ubisoft store plus having all the

  • bpindell1 bpindell1@icloud.com (@bpindell1) reported

    @Rainbow6Game I just hope no one will ever have to deal with the Frustration and Pain that Ubisoft causes to it’s community long after We’re gone. this game would be so fun if they just fix it instead of changing it why r we thinking about cross play when there’s cheaters destroying your game

  • Gamingguy1241 Cheesehunter33 (@Gamingguy1241) reported

    @BMegatron1313 @Ubisoft No people like you are whats wrong in the world are you there? Are you speaking of expierence? No you are just gookg off what a report said. If the problem was that big the people in there can together sue/report ubisoft to the goverment you thin they are scared? They are adults.

  • Mariussa04 Marius 🇳🇴 #JOYCONBOYZFOREVER (@Mariussa04) reported

    @UbisoftSupport UBISOFT Fix your stuff!! I just bought Assassins Creed Origins on Steam and now I cant even play it because it wont activate. It just tells me "a ubisoft service is currently unavailable"

  • TuX_Illindi Werner Wallman (@TuX_Illindi) reported

    @YongYea That's kind of asking BGS not to release a buggy mess of an open world fans fix with mods later on. Sorry but Ubisoft will Ubisoft. You kind of have to accept the realities we live all in when it comes to game studios... It's in the walls of the studio really.

  • Xeno_R6 Xeno (@Xeno_R6) reported

    anyone know how to fix "A Ubisoft service is currently unavailable. Please try again later."

  • deeluxee__ Lazytown Agricultural Department (@deeluxee__) reported

    @UbisoftSupport my friend is trying to do a first time login for rainbow and it just keeps saying "a Ubisoft service is unavailable" and the recovery email isn't sending

  • monrosemeadows ɱօղ૨օse (@monrosemeadows) reported

    Fr tho, fix your **** @Ubisoft This is getting embarrassing.

  • ItsBraveN ItsBraveN (@ItsBraveN) reported

    [The Hard Truth pt.19]...up and give back. Just make the biggest effort, if you need help, we can all recall good ol' @Ubisoft and Rainbow Six Siege how they made one full season to fixing issues on there game. If they can do it, you can too, give them a call, do anything now...

  • LiteratiGeek Alyssa Adkins (@LiteratiGeek) reported

    @UbisoftSupport I’m trying to link my amazon gaming account with my ubisoft account to claim the ACValhalla Druidic bundle. Everytime I click “link” I get a “cannot use this feature” error message?

  • totallynotretro ɹəɿʎʞʂ ʊəʂʂʊɲɹʠ (@totallynotretro) reported

    @redagainlol I know. My biggest issue is kind of just Ubisoft in general. They've been getting worse and worse with innovation and are releasing more and more games that need months of patches to "finish" the game.

  • Tomisbeast81 Tomisbeast8 (@Tomisbeast81) reported

    @UbisoftSupport I can’t login every time I try it says a Ubisoft service is currently unavailable please try again