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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Colony |
Sign in | |
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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How are you
(@TwistOfCainNL) reported
Thanks to @assassinscreed @Ubisoft for fixing the problem with Valhalla I can now move on with the main story not stuck on flann over Ireland anymore 👍
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Tifss
(@Tifss6) reported
Ffs Audio and then freeze @Ubisoft fix your ****
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💀 Game Over 💀
(@monoxzide) reported
@iErayDursun @GoogleStadia While i own 2 stadias, and wish i could agree with you….the issue is stadia lacks games. Lets be real ..50% ubisoft, 20% random AAA, and 30% mobile indie garabge
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Rob Pitt (GamePitt)
(@RealTurniplord) reported
I've just had a great idea. What if Microsoft makes a deal with Stadia, allowing people to stream xCloud games at 4k over the service just like Uplay+? Obviously, games on stadia for sale will be removed from xCloud, but the rest will use the superior service (as xCloud is poop)
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Rhad Penguin
(@PenguinRhad) reported
@Ubisoft @Rainbow6Game PLEASE fix this audio bug. I can't hear footsteps AT ALL this season
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Lozy Nonja
(@Lazy_Ninja_1) reported
@Ubisoft @assassinscreed There is a supplies glitch in Assassins Creed Valhalla. Cant gather any more supplies since the latest update, ive opened supply chests and all ive gotten is silver. so I cant upgrade my camp to rank 6…Any chance on a fix so I can be the best viking?
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starze | VIN
(@starzefps) reported
@HBKPullec just you if ur uplay is saying connection error its a bug you just gotta wait it out
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Ref🥇
(@georgdude) reported
@Ubisoft why is it that my game crashes and I get abandon penalty for you not being able to fix your game
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Kayle Kaneshiro
(@KayleKaneshiro) reported
@Ubisoft @Rainbow6Game fix your game bro, legit your game crashes, and then we get banned. what even is that
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Brandon Floyd
(@Brandon65184599) reported
@assassinscreed @AccessTheAnimus This is a load of crap , why is every dlc you come out with there always issues with software , all ubisoft cares about is microtransactions , fix the damn game more and more ppl are leaving ac vahallah.
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Dommy
(@DommyR6) reported
Ranked is terrible. Can’t tell if I’m playing cheaters or if I’m playing plat 2 demigods. Should I just quit??? no way I ever make it to the league when these guys are running around. Fix your game Ubisoft. Exhausted of the same issues every day again and again and again and agai
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🦋
(@nickswavey_) reported
So i just signed up for Ubisoft+, but I can’t login … thanks guys
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The Piazza Experience
(@Hero_Of_Hyrule0) reported
So your chat isn't even working @TheCrewGame @Ubisoft @UbisoftSupport it won't load, error 0_34, and sometimes error 0_0... I don't know what to do.
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Syzqr
(@Syzqr1) reported
@UbisoftSupport Hey ubisoft I had a glitch that once I got in the game it kicked me out immediately so I tried to re-join and it kicked me out again could you possibly review it because I lost 50 MMR and I have a 60 minute band
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Ian
(@rocknrollstar9) reported
@UbisoftSupport Can't get my code from google to login to ubisoft connect & then stupidly says login if the code doesn't send. That makes no sence! Please help
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Rēx
(@Rexevy24) reported
Ranked is terrible. Can’t tell if I’m playing cheaters or if I’m playing plat 2 demigods. Should I just quit??? no way I ever make it to the league when these guys are running around. Fix your game Ubisoft. Exhausted of the same issues every day again and again and again and agai
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Adeiu ム
(@AdeiuBTW) reported
@NotFreq @j9krr @Ubisoft please fix your game
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¤
(@AlijahAtwood) reported
@Ubisoft @Rainbow6Game Yall should focus on your sbmm rather than a garbage battle pass. I'm getting put into gold lobbies with copper tm8s. fix this ****.
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Ryan Lambert
(@RyanLam73616597) reported
@Ubisoft can you please fix the crew 1 and 2 please? Sincerely the entire fan base that plays the games
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Doggo
(@FeelsDoggoMan) reported
So my Ubisoft connect gives me "A Ubisoft service is currently unavailable. Please try again later." whenever I try to log in on any account. I reinstalled uplay and siege and that allowed me to log in, but when I tried to relog I got the same thing. @UbisoftSupport any fixes?
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eJay 🗣
(@eJayR6) reported
for the love of god can ubisoft please fix where it says "menu" when you're in a ranked game? i'm sick of getting invites mid game especially because it's not an option to change to dnd in the new overlay
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darragh
(@darragh61646342) reported
@Rainbow6_UK @Rainbow6Game Join 70 million players as we continue to play a broken game with more bad times than good, from aimbotters to hackers to mnk on console and all the other major problems ubisoft refuses to even address
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xunmos
(@CormierJadis) reported
@UbisoftSupport I was playing ranked on ps5 NA servers and as soon as I got in a game, my game crashed and it took so long to crash that as I was joining back it was too late and my teamates canceled and I was banned for 1 hour. My ps5 gt is xunmos and that goes for my Ubisoft acc aswell.
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Mark Brown
(@markemmanuel93) reported
@Ubisoft the mastery trials are full of bugs, and irritatingly difficult. Please make easier and less glitch.
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THE BOY
(@Aubreix) reported
Even though the R6S community is pretty much toxic and Ubisoft is a very iffy company when comes to their practices, they made sure that at least the first 12 operators on both Def/Off had ones that could counter each other. Adjusting if something was really broken.
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Dark_Matter_2443
(@dark_matter_43) reported
@UbisoftSupport How about instead of promoting your game in an account called Ubisoft “SUPPORT” how about actually adress issues like the MNK on console and if you tell us there is nothing you can do that’s just not true
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Remsow
(@R3msow) reported
@UbisoftSupport Hey, I cant log into my Ubisoft Connect launcher but the website is working fine. Is this a knows issue or is it just me?
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dilla
(@Dfhilll) reported
siege community: ubisoft your game is broken please fix it we are losing players and this game is dying ubisoft: wHaT iF wE cHaNgEd tHe hUd aNd tHe oPeRaToR iCoNs
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zayh 🌾
(@007zayh) reported
@Ubisoft fix ur ******* game u banned me for 2 hours after ur games crashed wtf fix ur game bruh
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ً
(@eirva_) reported
Fix ur **** game Ubisoft