Ubisoft Connect status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Online Play | 1 day ago |
|
|
Sign in | 3 days ago |
|
|
Matchmaking | 4 days ago |
|
|
Sign in | 8 days ago |
|
|
Glitches | 14 days ago |
|
|
Online Play | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Yun/o (@Wjndyy) reportedUbisoft Email Swap Service! This lets you bypass the usual ubisoft email change time. This will take short depending on Ubisoft response time and actions. What is needed: - Ubisoft username - Email (You must have email access) - New email address you want to use Price varies between 10-15€.
-
eA asuno (@asunoaim) reported@shikaiFPS @KallMeKiko I think xdefiant is tough to use for a proper comparison. The game was extremely ambitious being built on an MMORPG engine with, yes, lots of potential but also lots of starting issues. It was also backed by Ubisoft until they realized the fixed will take too long and they will not make money in the long run hence they dropped funding. I am 100% certain the game would have been able to have a great playerbase if Mark Rubin were given more time on it. It had massive issues, all fixeable and a dedicated dev team.
-
Jolan (@JolanXBL) reported@halenhargreevs Companies like @Ubisoft removing cosmetic items from my character because, apparantly, they required access to the server?? #trialsfusion outfits gone from my PS4 game. In a broader sense, companies who remove content (bait & switch), or make their game live-service only.
-
Bengho (@Bengho_) reportedUBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM
-
Clocked (@Clocked0) reported@jari428 Steam *has* conditioned people to expect service that goes above and beyond what a simple storefront can offer, yes. It's almost like that's what the consumers *want* from a storefront for it to be truly competitive, and Epic/Amazon/Ubisoft/Bethesda refused to compete.
-
Jarvis Snitcher (@JarvisSnitcher) reportedThe fact that so many people reccomend random people on telegram to help fix the sign in problems with Ubusift speaks volumes about the scammers influence. If you tell me some random dude somehow fixed your account without Ubisoft and you can't elaborate how then **** You.
-
Alex (@Hyenu2) reported@TheGodlyNoob According to Ubisoft they have a anti cheat and working to fix everything by year 30 season 4
-
Satnav -the unbroken (@TektheSatNav) reported@PaulTassi I said to some friends “if *** 3 doesn’t go under due to Ubisoft money issues, it’ll straight up be destiny numbers from its prime! Coz all the destiny players will flock to it! Us included!!”
-
Kevin Sigmund (@KevinSigmu) reported@TRIPSTER0 @RinoTheBouncer Let’s be frank, ppl are more concerned with the loss of ownership & the ability to buy, sell & trade games. Or having games they bought go poof (like the TMNT remake by Ubisoft, due to loss of license). Fix that with media bill of rights, or similar, you fix the outrage
-
Betrayal (@minatorrtyui) reported@TheCrewGame Ubisoft, pls fix the game The new UI overhaul cause delay input in menu or racing gameplay
-
Natey J (@Nate_Jute) reported@Ubisoft why is it that I have to sit here for an hour and a half waiting for your games to load anything I have to restart my computer multiple times and then it might load fix your **** fix it now I'm about to just delete everything off my computer that has anything to do withu
-
Nowa (@Gamer_Girl_Nowa) reportedYeah notice how you had to specifically say steam to avoid both the issues with uplay and EA revoking licences after inactivity or for games they took offline to try and quell any attempt at the reverse engineering servers or backups.
-
🇹🇹 Geezaws🗽 (@Geezaws2) reportedUbisoft has been wallowing for *years*, Embracer overextended, Xbox prioritized streaming revenue over box sales, playstation moved towards a multi billion dollar live service model betraying its 40 year single player history.
-
𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported@t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.
-
BarronSolana (@BarronXSol) reported@iCrazyTeddy Blockchain could solve the ownership problem rather easily. Implementing a new blockchain or using an existing one would be the larger question. Considering how publishers have handled account specific content in the past, companies like Ubisoft, Activision, etc. would use proprietary blockchains and wallets separately. The only way this could be streamlined is if Microsoft/Sony/Nintendo forced publishers to use a single blockchain and wallet for their respective platforms. Once that’s settled, everytime you purchase a game (token) or in game content (token) or one of a kind serialized content (NFT) it is transferred to your wallet at the time of purchase. If you wish to transfer or sell your purchased content you send it to a new address, or allow a 3rd party broker to facilitate the transaction for a small fee.
-
Roegamaniac: Brother of Positivity 🇵🇷 (@roegamaniac) reported@MGR_Chille Yeah but this is like Helldivers, MS and Ubisoft don't have actual region locks tmk and lot of cross plat games like Street Fighter 6 dont need PSN. The biggest problem here is Sony refusal Expand PSN and push regionlocks, gatekeeping more 100 regions for no reason.
-
rika ♡ (@_itsrikaaa) reported@Tyroneduhartist i had to replay it a while back bc ubisoft decided to delete my last acc (had the same issue with ac unity) idk why they kept doing it
-
Angel With The Scabbed Wings (@TaigasRevenge) reported@Overstreet_04 @YackThaJawn @Poxonlox Somebody from the inside was selling the siege code to cheaters to be one step ahead of the anti cheat so they were slowly cleaning house not sure if they ever found the true culprit, Also customer service level members in the ubisoft departments were caught selling and stealing
-
Shadow7Angel (@UEGShadowAngel) reported@Sakerift @vuullets I mean it’s all a management issue. Bungie at their peak had 1,600 people and the only thing they could showcase is one game lol. Ubisoft runs over a dozen different things, BioWare at one point ran different things, activision runs multiple things, etc etc
-
low 🇭🇺 ⬛️⬜️🏳️🌈- watched TADC finale (@lowlifewastaken) reportedr6 aim bugged, cursor showed, needed to restart since r6 crashes when I open it while I have OBS open, I had to wait for it to launch again without OBS all this time, I'm in a ranked match these are issues that have been there for multiple seasons, thank you @Ubisoft
-
•Ophelia•Lighthart• (@theogappleboy) reported@Rainbow6Game Voice chat is still bugged mine does *not* work at all @Ubisoft please fix this
-
Oliver Darko (@oliver_drk) reportedIn the last 12 months Ubisoft, Embracer, Xbox, PlayStation and TakeTwo all laid off employees. That's bad enough, although it doesn't mean PlayStation or TakeTwo face the same existential problems as Ubisoft, Embracer or Xbox (which is now a 3 cents per dollar company).
-
SilentHxH (@SilentHxH) reported@eurascal What do u think the personal experience for dragon age fans will be in the future? you think the trilogy doesn’t have its own issues? Like splitting the game into 3 parts? Filler content? Ubisoft style open world?
-
Shellshock (@The_Lego_Fan) reported@RinoTheBouncer Ai, microtransansactions, gready game publishers, live service games getting shut down because "gmthe games life is over" even though the game is still reciving players and is a GREAT game and should have been made with an offline mode from the START UBISOFT!
-
🇨🇦NeverThe🤬51stState🇨🇦 (@Chuckforevver) reportedTypical of Ubisoft game patches, the new MODs feature is broken in my #ACShadows game on the PRO. I can’t interact with the domain gateway and I have the required amount of tokens 😡
-
Tommy D. (@dbrski_) reported@PlayStation That’s not a good decision. Just as live service games. Are you gonna be next Ubisoft or what?
-
Esteban Aguirre (@EstebanA489) reported@ShanTofique @GermanStrands Ubisoft rarely disappoints in that regard; the only problem I've noticed in many games is that everything tends to look very shiny.
-
NateyNay (@NateyNay) reported@HipHopGamer @ShawndellR8197 Use a game like returnable, last of us. Not a ubisoft service type
-
JustaKazual (@ImJustaKazual) reported@_Aaronify Every time I try installing Ubisoft connect, it’ll let me log in but then it’s just a blank page. Is there any fix for this?
-
Prospector (@NewsProspector) reported@lmkifiwin "And the part that says everything: according to the campaign, Ubisoft got a seat at a closed-door meeting with the Commission before the decision. The 1.3 million people who signed did not." Anyone that buys any Ubisoft game going forward is part of the problem. They are simply the worst company in games development/publishing in regard to consumer rights. They need to go bankrupt.