Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rouen
|
Hacking / Cheating | 1 day ago |
|
Le Puy-en-Velay
|
Matchmaking | 2 days ago |
 Edinburgh
|
Matchmaking | 2 days ago |
 Maracaibo
|
Sign in | 4 days ago |
 Soacha
|
Sign in | 6 days ago |
|
Nice
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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のりお (@noriogames0215) reported@Ubisoft @UbisoftSupport @UBISOFT_JAPAN There are streamers who are using a glitch to collect prototypegear. Ubisoft Creators Program Member YouTube：norigames. PSID：n_0_r_1
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Sylviia (@MySylvii) reportedAnyone else think that each time we have an issue where our skins are reset to default that we should be compensated due to @Ubisoft and @Rainbow6Game's dev teams not giving a rats *** about their community? People have had it happen over 20 times to the point they'll only play 2 operators each side. It's absolutely pathetic that this has been going on for MONTHS from a AAA COMPANY. Either fix the game or start giving out compensation every time this happens, we're tired of the ignorance of developers and companies. I've played siege since 2017, and I have never seen it so bad to the point people quit because of it. People spend their time setting up their operators just right then all of a sudden you have to do it again, on ALL OF THEM. Fix the game or lose a lot of your playerbase.
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Brandon May (@BrandonLynMay) reportedWhat the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?
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*cute femboy noises* (@cute_fem_noises) reported@Ubisoft @UbisoftSupport i keep getting a silent-50001 error when trying to queue up on ghost recon breakpoint I've waited a full day for this to be fixed by you but i believe it's on my end now can I get some help 💔
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hnreya (@hnreya) reported@cormecou @Neo_Berserker @Midvsmi it's because they don't fix the issues new hardware brings, they can't even bother changing ac1 to route the ips to the new ubisoft ones so the game doesn't stutter and freeze trying to reach servers that doesn't exist anymore.
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Jack Avery (@_jackavxryy) reported@Ubisoft Fix my R6 account I have bought the game, level 50+ and have 20+ of attackers and defenders and still cannot play ranked. I’ve tried your case system and they aren’t replying, I have had it open for a month. Fix my account
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Novus Ludum (@NovusLudum) reported@MitchUbishi4554 @Archieramous @G0ffThew So your claim is they made that money because of the Anita Sarkeesian drama? This is the problem with people being business illiterate. They don't pay for this mistake with this game they pay for it the same way ubisoft did. With every subsequent game AFTER the discovery.
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The Booty Warrior (@DCFleeceJonhson) reported@Padillac_16 I’ll give you an example When people wanted Assassin’s Creed to go back to its roots and made Mirage, Ubisoft made it with the identity of the RPG titles and gave the fanbase half of what they wanted. Don’t tell ****** to be grateful for getting half of an issue rectified
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wicked• Flagg for ROTY (@Shyboywings) reported@TheDivisionGame How about fixing the dang servers. I did a multiple retaliations then at the last control point. It freezes then just constantly lags then crash and I lose progress for it. Do better Ubisoft Massive.
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Ned Griffin (@Ned_Griffin) reportedI think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.
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thatmanwavez (@thatmanwavez) reported@InsiderGamingIG The possibility of XDefiant ever coming back is so slim just simply due to how badly Ubisoft has handled their titles over the past decade. If it somehow ever makes a comeback they really need to market the game and fix netcode for starters.
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Hank Scorpio (@Eldowzo1) reported@rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?
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hala madrid 🤍 (@maryamjumale) reported@UbisoftSupport hello. my ubisoft account on my pc is refusing to log me in. on browser too. and i can't open a case and send it because it tells me to login when i try to send my case but it refuses for me to login when everything is right. where else can i send my help request?
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Lil Beastii (@Beastiarii) reported@RGamerB_ PlayFab is a service for Developers for their games many third party Developers uses PlayFab like Capcom, Ubisoft, EA, Bandai Namco and more.. You are pushing a narrative that this is some type of Xbox/PlayStation console war bullshit and it’s not. That Halo game that you’re so happy that will be on PS5 is a remake of a 26 year old game with no multiplayer.. Why don’t you figure out why Marathon is failing ?
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Ceri Lokison 🐊🥚 {1.0 Debut} (@GatorceriVT) reportedHey, @UbisoftSupport and @Ubisoft I feel like this is illegal and can be considered invasion of privacy so you may want to fix this. On top of this, you don’t know if I am in the state I last logged in or not because I’m not. I’m laughing at the fact that you all have me registered in a state I played in a tournament at the last time I logged on so this shows your way of thinking is flawed and is an invasion of privacy.
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jurídico lilith (@arthur_url1986) reported@uppindowners_ @ItsLazBoi fr, AC's biggest issue is how split its fanbase is (specially after the RPGs). Imo its why the quality and features are so inconsistent with every game, because every Ubisoft division working on them is trying to please a different side of the fanbase with each title
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The Man (@TheMan83167101) reported@NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.
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Ant 🐜 (@TheInsect_) reportedI think the issue with the new star fox designs for me is that it just doesn’t feel like star fox or Nintendo like I woulda believed this is some random Ubisoft IP if I didn’t know any better
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Misaka (@misaka_railgun3) reported@OutKse @optmistichuman @Ubisoft Idk how to say this but the real issue with the hidden blade combat is that the original had it but the remake doesn't. That's literally it. It's not "a faithful remake" like Ubisoft claims. That's why ppl are upset. If the original didn't have it ppl won't care like with Unity.
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Will 🎮 Ki11RockNRo11 (@KRNRGaming) reportedI just miss #XDefiant. That game was peak god tier gaming until wannabe capitalist scum suckers @Ubisoft killed it for literally no reason/didn't understand how live service games work. Yves Guillemot should be drawn and quartered for his crimes against FPS games.
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steven wenzel (@stevew1188) reported@Ubisoft How ridiculous is it to have a website that when someone has a problem LOGGING IN, you make them LOG IN to report that problem???
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k1z4cz3k (@k1z4cz3k_) reported@LegacyArdor GTA 6 failing won't fix the current state of the AAA industry 💀 Btw, GTA 6 (6, not Online) will be more human-made than most AAA games, and people like you pretend like it will be another slop from Ubisoft.
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ABCD😂 (@NivekNairda) reportedUbisoft Connect constantly asking me to re-login and renew my password is ******* stupid
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WastedSorrow (@WastedSorrow_) reported@Ubisoft @R6esports Things like this continuously happening at events held in the US should really lead to a ban of hosting majors especially under the current administration. Every US event is always accompanied by visa issues and its harming the scene and killing competition
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Mehdi (@theafros97) reportedThe Marketplace has been down since December and the community still has no real fix or timeline. We just want communication and a working service again. Retweet if you want it back. #FixR6Marketplace #r6s #rainbowsixsiege @Ubisoft @Rainbow6Game
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David Edwards (@DodgerDave007) reported@CrimsonDesert_ Feels like Ubisoft with the broken *** patches. Yea I’m done with this last patch. Broke my saves, bird feeders, can’t rematch bosses. And nothing about bird feeder.
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Mitten3 (@MittenThree) reported@TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.
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TheRadicalAlex (@TheRadicalAlex) reported@eyeziiick I had the same issue for playing some Rayman game years ago. Asked me to install Ubisoft-steam when I bought it through Steam and I just never played the ******* game.
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Renish Siyodia (@sarcastic_gujju) reportedDay 3 & 4(I forgot yesterday) of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽
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Griff (@Scott66785108) reported@OhDoughPlays It's so satisfying to feel yourself get better in that game. People hate Ubisoft but it's one of the most successful live service games ever