Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 12: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (78%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pontivy |
Sign in | |
 Alta |
Sign in | |
 Lanús |
Sign in | |
 Pärnu |
Online Play | |
 Embu |
Sign in | |
| Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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BTUS Commander Doom Slayer
(@BtusDoom) reported
Unfortunately i didn’t receive a notification in game on division 2 saying i have items in my mailbox in the special delivery section. I did everything in my power to reach out to Ubisoft with the issue but nothing got resolved.
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BTUS Commander Doom Slayer
(@BtusDoom) reported
I still haven’t received my twitch drops almost a month now. I tried emailing Ubisoft with the issue to resolve my issue with the twitch drops i was having since i was on twitch streams for division 2 twitch drops for about 6hrs straight.
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Hunster
(@Hunster2008) reported
@SpeedGod_CDN @DestinLegarie @Colteastwood Does EA and Ubisoft release their games on a sub service that cannibalizes games??? Nope, since they are a 3rd party mutiplatform publisher
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slimmy
(@slimmyR6) reported
@Ubisoft this is bad the WHOLE top 1000 champs is cheating and ddos every ******* game
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ZHFR Gamer
(@ZHFRGamer) reported
@Colteastwood Subscription spending includes Gamepass, PS Plus, EA Play, Ubisoft subscription service, Nintendo Online etc.. People subscribing to Nintendo Online because a new console PS Plus getting big discounts because the Days of Play in May Gamepass Having Day One Games Etc...
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TSG SPARTAN
(@SpartanTsg) reported
@Rainbow6Game Everyone: “Fix anti-cheat” Ubisoft: “Ok, but only for PC!”
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Luke (#GlazersOut)
(@GarnaSZN) reported
@ChiefofIsaac Rayman. Ubisoft have openly said they don’t want to make any more, and, to be quite frank, with them lobbying against the SKG movement, I’m not sure I want them to, because it will just be some live-service, micro-transaction-infested slop.
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Flaaavié
(@_Phlaveeo_) reported
@UbisoftItalia fix reload bug
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pa-prik ⚢
(@PAAAAPRIK) reported
can valve pls buy @ubisoft AND EA ??????? i cannot stand the their customer service like BRO YOU ARE SO ******* LAZY AT YOUR JOB.
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Gabry UNBANNED
(@Gabrrryyy) reported
Reasons why you should Quit Siege ASAP - Closet Cheaters - obv Rage Cheaters with 3kd+ in 100+ games - 1 day key users with 0.8/1 kd overall - obvious dma users - Ddossers - exploits and glitch abusers - cancel abusers - False Bans - UBISOFT DONT CARE what am i missing?
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Yahya
(@Yahya_no_1) reported
@gamr12 @GOGcom Remember when Ubisoft kept insisting Asscreed 2 & after having DRM was for the protection of the players Only for pirates to enjoy the game drm free, while paid customers suffering all the DRM issues with the games lol Hell I remember ppl who bought the game pirated it lol
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NS
(@raid532) reported
@JonathanSnoddy @TheDivisionGame Yes, assuming the D3 development hasn't faced delays or issues. We have no idea since we received no updates since their initial "announcement".. I was hoping for Ubisoft Forward but that didn't happen this year either.. Would be a shame to lose this IP, it's very unique.
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ari
(@0mgitsari) reported
@imisakiow I'm just worried because there was that issue where W11 basically ***** with Ubisoft games and idk if they fixed that yet 🥲
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rob
(@DiamondR6S) reported
@fettR6S They don’t get banned that’s problem. Maybe when you and KG do it, it’s a solid method to get them banned but not for the normal player. I’ve submitted tickets though Ubisoft support of players cheating (blatantly) and nothing is done. Same thing with the thousands of other (1)
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Asylum | Mhziii
(@Mhziii1) reported
This ranked system is dog on @Rainbow6Game im a silver 3 getting placed against emeralds and up I know there is a hidden mmr thing that matches you with similar skill but I can guarantee you the ppl i go against are not the same skill as me, they are miles above, fix it @Ubisoft
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Doug L Hank
(@hank_doug91567) reported
@Pirat_Nation This is why Ubisoft is in trouble right now.
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Blind Nostalgia - The Albino Broccoli VTuber 🥦
(@_BlindNostalgia) reported
Off the top of my head I know EA has done that multiple times and IO Interactive as well. I’m sure there’s plenty more but I don’t buy games that do that so I’m not too knowledgeable of all of them off top of my head. But Ubisoft alone should be a big enough problem any company doing it should be stopped before it spreads.
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eliza
(@elizamoonx) reported
pls fix matchmaking bug @Ubisoft @Rainbow6Game
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@therealCerrxs
(@gauge_adams) reported
@SenValeTV aye bro can the whole community just band together and just all stop playing the game and force ubisoft to fix the cheater issue bc it’s getting out of hand first game on and i’m playing against 3 cheaters who are locking on to my team thru walls and floors
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Carson Garrett
(@CarsonGarr2454) reported
@tbmeningitis @skullnbonesgame When Ubisoft support ignored my case for days, I didn’t know what else to do. I contacted @TROYFIXX3 here on Twitter and he sorted the whole issue faster than I expected. Real expert when support lets you down.
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Z❌❌
(@stilllZ) reported
@Rainbow6Game Has anyone had issues of their ubisoft just randomly opening mid game and completely closing the window?
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Cyanide
(@TCyanide7) reported
@LightShadowOnyx @N_X_G @theterk Most of those don't launch all their 1st party AAA games in the service day 1. And in the case of EA Play Pro and Ubisoft + Premium, barely anyone subscribes to them, and they're only available on PC so it has a negligible effect on sales. Gamepass cannibalism sales.
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Beliefs
(@AyyItsBeliefs) reported
@Ubisoft @Rainbow6Game Fix your god damn game im tired of facing cheaters every ******* game of ranked
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Snowman.
(@TheSnowmanSaint) reported
@TheHiddenOneAC I didn't believe them at first but...a developer from Ubisoft did take time to finally update the server issues on pc for Unity and even posted about it on steam. Little win but a big one for me personally so I'm trying to have hope for them.
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TGBahr
(@TGBahr) reported
@StopKilingGames @Nintendo @Ubisoft Thank you for bringing this to our attention! • I want to be able to play single player components, even when multiplayer components are no longer supported! • I want to be able to play single player components of a game, even if my internet's not working!
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™
(@SomeSillyGoosy) reported
@SikdarTonmoy @NixxesSoftware I did not heard anything about that and personally I did not have any issue whatsoever with any game. But what Ubisoft games for example you heard do not run on Windows 11 24H2 ?
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Magpie
(@MagpieR6) reported
@CreatedByEric @ModernWarzone @Rainbow6Game okay but that isnt the issue at all and not what ubisoft is referring to
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LightShadowOnyx
(@LightShadowOnyx) reported
meanwhile ubisoft plus puts their major games day one in their service so you your wrong there ps plus offers yearly game discounts oh ps plus has backwards compatibility like gamepass sony buys the market all the times third party exclusives they pretty much consolidated the anime market especially when they get kadokawa
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Giltherra
(@giltherra75088) reported
@Pray4TheBatman @Pirat_Nation There's that saying ppl keep saying I'm response to Ubisoft executive saying we don't own the games....it's not illegal to pirate them and such , if we pay for them and don't own what we payed for (it's not a rental service ffs , that's what gamepass is a glorified digital thing
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Don Möwe (pistolenemoji)
(@allesindichrein) reported
@GravanteAngelo @JessGOAT Ofc cause when Ubisoft can something really good then it’s to release not working anti cheats