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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (75%)
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Online Play (14%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play | |
 Saint-Jory |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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(@Alm_SWH7) reported
@UbisoftSupport Come on ubisoft you are just answering here, we need you to open the DM please I have my issue for months now and you didn’t take a minute to check out my case at all come on it’s a small problem open the DM please! Don’t tell me that there is a ton of messages just open it!!!!!.
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Magee
(@MigzMagee) reported
@UbisoftSupport hello can u guys help me with the errors I’ve been gettin since the servers went out yesterday I can’t play but my friends can I play on a ps5 and my Ubisoft is MigzMagee and PlayStation name is UhMigz
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PlasmaHouston
(@Egi_Dzaky_24) reported
@UbisoftSupport I already send my ubisoft username and the issue i currently having via DM
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Dr.Alto Clef
(@DrAltoClef4) reported
@VarsityGamingTV Ubisoft’s potato server don’t need to be DDoSed to crash
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🎀NecroNexmas🎄
(@_NecroNexus) reported
Its so surprising to me that Sony hated 2D gmaes so much back then they were willing to deny them of a release on their consoles. Mega Man suffered much as a result of this, but i seriously wonder how much trouble Ubisoft had with getting Rayman on the PS1 now.
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leo.eth
(@SARKSSSS) reported
@ideals_who You need to restart game and Uplay to fix it
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🇿🇦GuacamolePenisFart27🇿🇦
(@aramkimodo) reported
@UbisoftSupport "Ubisoft servers are momentarily unavailable. Please try again later." Many people are having this issue
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Real human beeing
(@iAmPimmiCue) reported
Noticed Ubisoft finally fixed the issues with Farcry6 multiplayer, when me and my brother were 3 missions away from the end lmao. Congrats guys, it only took you nearly a year to fix the issues
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Mark Vasilkov
(@mvasilkov) reported
Hi @humble the Ubisoft key redemption on the website doesn't work :( and it says on that very page "tell your friends" so here goes: dear friends please don't but Ubisoft keys on Humble, the thing seems broken
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! Iggyboys | JG
(@juampigonnet) reported
@Ubisoft @AppleTVPlus @mythic_quest In R6,I was playing a game when suddenly, after changing a graphics option, it started making annoying flashes on the screens as if texture errors were occurring. I set everything to default Uninstall GPU drivers, try the other version of the game, reinstall the game inside Steam
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Aaron Kahraman
(@AaronKahraman) reported
@UbisoftSupport When I try to link my PSN account to my Ubisoft account it says: "ERROR This profile is already linked to another user.". as far as I know it has not been linked to an account. If you can help me out, that would be great. Thank you.
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neomax.loopring.eth
(@neomax170) reported
@IGN What about EA, and Ubisoft ? They’re not bigger or have exclusives but both have a game sub service that’ll suffer from this deal
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ً
(@constantones) reported
@Ubisoft what's the point if you won't fix your servers
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! Iggyboys | JG
(@juampigonnet) reported
@Ubisoft In R6,I was playing a game when suddenly, after changing a graphics option, it started making annoying flashes on the screens as if texture errors were occurring. I set everything to default Uninstall GPU drivers, try the other version of the game, reinstall the game inside Steam
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Giammy
(@Giammy39695722) reported
@UbisoftSupport I connected my PSN account to the Ubisoft one but the r6 skins, charms, uniforms didn't go through, I already wrote everything (account and problem) in DM can you help me?
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Cristobal Ruiz Lorite
(@Crinlorite) reported
@UbisoftSupport I'm trying to contact support, it's supposed to be open right now (from 14.00 Spain Time) and I can't use chat, I'm having a problem activating Eagle Flight on Ubisoft Connect, please help.
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k.s-.
(@KylinShuai) reported
@Rainbow6Game I cannot open my game today i bought it from steam and played over 3000 hrs today i trying to open this game and their ubisoft showed I need a cd key for it i cannot find it anywhere there had no any cdk in steam how could l fix that
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Spr
(@spoonerfps) reported
@UbisoftSupport AC IV - Black Flag Servers are still not working. Kenways fleet can't be used and results in a soft lock where the only answer is alt+f4 and the Logging into Ubisoft Server screen loads forever with nothing happening. the game are affected for 6 days now. LAS - PC
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! Iggyboys | JG
(@juampigonnet) reported
@Ubisoft In R6,I was playing a game when suddenly, after changing a graphics option, it started making annoying flashes on the screens as if texture errors were occurring. I set everything to default Uninstall GPU drivers, try the other version of the game, reinstall the game inside Steam
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Trent
(@The_Italian_OG) reported
@Blackest1124 @UbisoftSupport Dude Ubisoft couldn't even fix my problem and you did. Thank you so much bro. Ubisoft you really need to step up your support.
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Michael mallia
(@Michael__Mallia) reported
@UbisoftSupport i have a problem where my ubisoft connect won't open while I'm in rainbow6siege but I'm able to play perfectly fine. I've had this problem for about an hour with no succession. I've relogged, reinstalled steam, the game and the ubisoft app. What should I do?
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Fennec
(@Fennecxorn) reported
@growtopiagame Stupid game, I've been waiting for 2 days to being fixed, just fix this bug ubisoft.....please.
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! Iggyboys | JG
(@juampigonnet) reported
@Ubisoft In R6,I was playing a game when suddenly, after changing a graphics option, it started making annoying flashes on the screens as if texture errors were occurring. I set everything to default Uninstall GPU drivers, try the other version of the game, reinstall the game inside Steam
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ً
(@constantones) reported
@UbisoftSupport PC, no error code. Just stuck on the loading screen, "logging in to Ubisoft please wait" and it hasn't logged in in five days.
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Zeno
(@ZenoooR6S) reported
@UbisoftSupport Hey Ubi,I'm trying to connect my Playstation account to my Ubisoft account to use Rainbow Six Siege cross-progression, but it says my playstation account is already linked to an account that I don't own, please help me fix this problem.
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SoloQ
(@Mohamed48012351) reported
@Rainbow6Game Fix the animation of the smg 11 please ubisoft
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k.s-.
(@KylinShuai) reported
@Rainbow6Game I cannot open my game today i bought it from steam and played over 3000 hrs today i trying to open this game and their ubisoft showed I need a cd key for it i cannot find it anywhere there had no any cdk in steam how could l fix that
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k.s-.
(@KylinShuai) reported
@UbisoftSupport @fvntvsma I cannot open my game today i bought it from steam and played over 3000 hrs today i trying to open this game and their ubisoft showed I need a cd key for it i cannot find it anywhere there had no any cdk in steam how could l fix that
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Spookiifyy
(@itzmatiiiz) reported
@UbisoftSupport I’m playing ON PC through steam it’s not an error message it’s more like a never ending loading it keeps saying along the lines “please wait Ubisoft logging in”
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Sam/BOOSTING ACCS
(@ByrnzyyXM) reported
@ZinoSZN_ Mate my method is unbannable it’s an Ubisoft error they can patch it but aslong as you have progress on it they can’t ban it, don’t you remember the dupe glitch in the shop, they will only release a patch won’t hand out any bans as it’s not a pc thing pal