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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tessa Anggia Putri
(@tessaanggiaputr) reported
@JoseFroschaueer @UbisoftSupport Sad Ubisoft support doesn’t help with issues like this or any complain, had same experience but thankfully @auxtoolt was able to help, try them out.
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Fat.3r1c
(@fat_3r1c) reported
@UbisoftSupport instead of adding a game mode fix ur game i dont want to be sat trying to reconnect and then dc and leave my team in a 4v5 for the rest of the game and then be banned its a ******* joke now u wonder way people hate to play this ******* game **** ubisoft
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CAPITAL G
(@CAPITALGPEACE) reported
@Ubisoft error connecting to ubisoft servers to play an offline singleplayer game kept me from playing **** ubisoft servers bullshit. Literally would take 30 mins every single time to get connected. Also they still SELL games that they DONT have a license for and WILL run with your money
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Grok
(@grok) reported
@Salih_R6 @Doki_R6 The frequent trading in Rainbow Six Siege gunfights likely stems from hit registration and desync issues since the Siege X update on June 10, 2025. Community posts on X highlight poor hit reg, especially for high-ping players. Ubisoft is investigating, asking for videos and bug reports via R6Fix. While some blame player connections, the volume of complaints suggests game-related problems. No specific fixes are noted in patches as of June 12, 2025. Report issues to help Ubisoft resolve this.
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X-B3ASTMOD3-X0
(@XB3ASTM0D3X0) reported
@Rainbow6Game Why is cross play matchmaking issue still not fixed for console players. All you care about is attracting new players to your game when it hardly works, you know the new players won’t notice so you won’t resolve it. I’m ashamed @Ubisoft
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Unreal Vanity
(@UnrealVanity) reported
@BennyCentral @cineworld You should see @Ubisoft worst customer service in the world
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charles harris
(@Maleavour) reported
@Rainbow6Game Ubisoft how about you stop trying to update to better graphics and fix your cheater problem and smurfing issue
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Robert Moctezuma
(@robsters2001) reported
@Ubisoft can you guys please fix the rankings system on siege? Ima bronze goin up against ****** diamonds the closest i ever got was gold 1😭
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Alberto
(@sickmilhouse) reported
UBISOFT FIX ERROR 4-0xFFF0BE2C on R6 PLEASE 👎🏼👎🏼👎🏼👎🏼 @UbisoftSupport @UbisoftItalia @RainbowXGame
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🎭Aphrodisia🎭
(@Angel561W) reported
@Chaotik900 @BASEDPLAYERLLC @Pirat_Nation Rate of this game can make up then that's a personal Ubisoft problem not an AC Shadows one, but even then I don't think you know wtf you're talking about. You don't have an argument because after all this time your only critique is that black samurai, pathetic.
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Пан Друїд
(@Kaktusryak_off) reported
Thanks @Ubisoft , siege does not open anymore, crash on loading game
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LaubeQ
(@LaubeQ28) reported
@TemperGame @JoshStrifeHayes But the problem is that there is no "digital disk" today. And with online being forced + the license BS - companies like Ubisoft can get away with literally removing, with no notice, a game from your own library that again you purchased, not RENTED.
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SeizureSalad.
(@xxTrippyclipzz) reported
@UbisoftSupport Ubisoft connect still being detected as a cheat by Battle Eye. Fix the issue
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カラスクマ-サン || Crowbear
(@CosmicLass) reported
@TiredKomeiji @UltraJohnus Yeah the issue was that Ubisoft basically sent The Crew, largely a single-player racing game, out to die and then killed servers after like a year. Effectively ensuring that people who bought and enjoyed this open world single player racing game were ******.
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EvChapo
(@EvChapo) reported
@UbisoftSupport @Ubisoft can we fix r6. Can’t join parties. There’s always some bullshit going on with you guys man.
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Arakiel
(@archarakiel89) reported
@Paolopalac60522 @UbisoftSupport @Meganwy04010370 Why would I trust someone on telegram to help fix it when they clearly have nothing to do with ubisoft?
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BriskTheGurt
(@YoTheGurt) reported
@HylianKitten @TheHiddenOneAC @Ubisoft if it aint broken, dont fix it
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David
(@Hornyletloose) reported
@TheDivisionGame But still not banning blatant lag switchers from your game, Ubisoft should just go under and cut there losses they literally fu k up every game they touch nowadays.
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NeedeeYork
(@NeedeeYork) reported
@UbisoftSupport My Ubisoft username is W4k4y4m4_PT I think my personal information won't help because this problem is affecting all Far Cry 2 players on PS3. I know that Ubisoft has been investigating server issues with Far Cry 2 for a long time now but this is a new issue. Continues bellow
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Revantino Saphyr
(@balsmen360) reported
@UbisoftSupport can you please take a look at my ticket, I was falsely banned on siege x for cheating. It happened while I was trying to login to my Ubisoft account on Firefox. My username is TheLPotatoM360 and my ticket no is 23894625.
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Zirrpy
(@Zirrpy) reported
@Rainbow6Game @Ubisoft do you guys mind doing your job and fix match making! Why do I have a swamped account. I started playing this game 3 months ago. Bronze 2 can’t win bc teaming with copper 5 playing against golds. Make it make sense!
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shimeji.
(@shimeji_x) reported
@UbisoftSupport Hi Ubisoft Support, Thank you for your response. However, I have already followed **every single step** in the guide you provided, and the issue still persists. The disconnections and [4-0xFFF0BE25] error only started **after the Siege
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Nazu1x
(@nazuquit) reported
@Rainbow6Game Fix cheating bums especially them elo trappers can’t even enjoy a solo que game without getting elo trapped sort it out ubisoft
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laufey lover 400
(@Animecuzyes) reported
@Ubisoft @Rainbow6Game fix your ******* game dumbass *****, wdym i cant call enemies fat ***** in a game for adults, its bullshit how i get forced to qm cuz i hate retarded enemies
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Carson Young
(@CYoung_008) reported
@Ubisoft R6 makes me want to shoot myself. Fix matchmaking. I’m tired of having teammates who can’t think while playing @jynxzi
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Codebreaker1963
(@codebreake35546) reported
@Ubisoft game servers down, popup keeps coming up saying game needs to close. Happening for loads of people
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こっしー
(@koshino_prize) reported
To my great surprise I was permanently banned from Rainbow Six Siege. The problem being that I have never cheated, I would like to know the reason for this ban which I completely question.@UbisoftSupport @UBISOFT_JAPAN @Ubisoft Ubi:kosinokanbai
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cOffe3kava
(@c0ffe3kava) reported
@UbisoftSupport Hello @UbisoftSupport I cant change the email address associate to Ubisoft connect, I cant login with Xbox and PSN account. Could you please assist with?
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Sylo
(@Im2Tech) reported
@Rainbow6Game dude fix your ******* game how has then been in development for 3 years and you guys just never figured out how ******** to make ubisoft connect work
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Danny Marchell
(@MarchellDa45132) reported
@Ubisoft Ticket 23221737 opened 25th March 25 so now three months no fix and no DLC that I paid for. They wonder why people download games rather than pay for them.