Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Orléans	Online Play	20 hours ago
Orléans	Sign in	1 day ago
Chatham	Sign in	2 days ago
Paris	Matchmaking	3 days ago
Metz	Sign in	4 days ago
Metz	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Howell 🇺🇸 (@theanthonyhowel) reported 5 minutes ago

  @Pirat_Nation Ubisoft has had leadership problems for years. It's so sad to see a once great studio be reduced to this.

• 
  HunterEatsHunter (@ShadowMaster53) reported 7 minutes ago

  @AullorNothing You have no problem with the games releasing on Steam, Ubisoft plus, and GeForce now. Why are you so angry if it releases on PlayStation? These aren’t exclusive. They’re available on non-Xbox platforms. The next Xbox will be a PC, & trust me,no one is using the XBOX store.

• 
  匡生 (@kohak_82) reported 8 minutes ago

  @UbisoftSupport The message “Not connected to the game server” appears, and I get disconnected during matches multiple times. I’ve already tried restarting the game, Ubisoft Connect, my PC, and checking my internet connection, but the issue still persists.

• 
  BomboDiez (@bombodiez10) reported 9 minutes ago

  @TheDivisionGame I quit playing because it was so toxic... the PvP meta was toxic, the TTK was broken, and it was/is frustrating for new or returning players. In fact, I even stopped playing it on my phone... it's not fun, it's just frustrating @Ubisoft @TencentGames 🐒

• 
  baun (@baundiesel) reported 9 minutes ago

  Layoffs suck especially when done by a division under a multi trillion dollar company but this is happening amidst Ubisoft layoffs and rumored job cuts coming to Playstation as well. These journalists know these things, they know this is a industry wide issue, why play dumb?

• 
  𝔑𝔞𝔱𝔥𝔞𝔫 (@TheNathanNS) reported 14 minutes ago

  What's actually happening with the gaming industry lately, why's there so many layoffs and studio closures happening in such a short span? We have Microsoft considering to close Ninja Theory, Compulsion, South of Midnight and Double Fine, there's huge claims of layoffs happening at Bethesda and ID Software. Ubisoft just closed many of their studios and did mass layoffs on others. Arkane also possibly being closed. Dontnod are expected to be bankrupt by November, Quantic Dream also reportedly expecting layoffs, there's probably a couple I missed Like what's happening, why is all of this coming out at the same time?? Gaming industry crash inbound or what?

• 
  Benni. (@xBenni21) reported 18 minutes ago

  @igameorsm @UbisoftSupport @Ubisoft Still the Problem?

• 
  Sebastian Aaltonen (@SebAaltonen) reported 19 minutes ago

  @HJZ_artemi This is definitely a real problem. Game project budgets have exploded lately. When I was working at Ubisoft 10-20 years ago, every project was 2x more expensive than the previous. One failed project can bankrupt a smaller studio nowadays. There's definitely budget considerations and often budget wins the argument. We are all forced to adapt new more efficient methods, some of them AI based to keep up with the growing demand of visual fidelity and bigger and bigger world sizes. Using AI to do less important / repetitive work is one way of reducing costs.

• 
  RubenVsTheWorld (@RubenDyb1) reported 20 minutes ago

  @Ubisoft @UbisoftSupport You have now successfully locked me out of being able to access the offline games I've bought and paid for. I'm not even able to write a support ticket to tell you how retarded your company is. Your joke of a game launcher: "An error occurred while trying to send your request. Please try again later." Website: "You're blocked from logging in due to repeated failed attempts. Please come back later." Your support site: "Please log in to your account to open a support case." When the Ubisoft ticker reaches its final destination of $0 I hope you will be able to understand that it is because you are all retarded.

• 
  Hank Scorpio (@Eldowzo1) reported 24 minutes ago

  @KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services

• 
  James Headnail (@Zerocross013XV) reported 24 minutes ago

  @TonyMichaelX No wonder. Change your idols. Meanwhile Ubisoft fix the rain.

• 
  Wnc (@wncdev) reported 27 minutes ago

  @UbiJugga hey i’m sure frax is still meant to be working on ubisoft stuff, definetly won’t get him in trouble. plus go open source it as i said i have zero issues with you having a site i couldnt care less but publicly attacking others including mine and spreading lies along with ddossing me doesnt exactly give you a great image does it bub.

• 
  𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported 29 minutes ago

  @t1nyb0dy @Dexerto This in particular was in response to Ubisoft killing off a particular bit of legislation behind the scenes with a bribe. But I mean there's major problems going on over there in relation to anti-migrant responses to the murder in northern Ireland.

• 
  Bengho (@Bengho_) reported 34 minutes ago

  UBISOFT FOR THE LOVE OF EVERYTHING PLEASE FIX THE IN GAME CHAT, I WANT TO TALK TO MY TEEEEEEEAM

• 
  Chakaal Starr (@ChakaalStarr) reported 35 minutes ago

  @LikeToBeBossy It's an industry problem, just remember this when Sony starts paring down bungie and some of its studios soon. Ubisoft and Embracer are laying people off too. Bluepoint recently got shutdown by Sony.

• 
  Professional Hater (@NoSugarCoater2) reported 35 minutes ago

  @Chronobus @ShitpostRock2 The problem is you obsessively single out Valve as if theyre the root of all evil (they invented loot boxes etc.) while conveniently giving ea, ubisoft, nintendo, and the rest a shrug because "everyone knows" Thats not criticism, thats selective seething and hypocrisy.

• 
  Jebus (@Dat_Jebus) reported 37 minutes ago

  @LegacyKillaHD Its pretty funny, Ubisoft probably felt forced to take this course of action to protect its dwindling income. Problem is, people knowing about it is going to hurt them a looooot more.

• 
  🇹🇹 Geezaws🗽 (@Geezaws2) reported 39 minutes ago

  Ubisoft has been wallowing for *years*, Embracer overextended, Xbox prioritized streaming revenue over box sales, playstation moved towards a multi billion dollar live service model betraying its 40 year single player history.

• 
  MREVILA55 (@MREVILA55) reported 40 minutes ago

  The problem is Ubisoft.

• 
  primescrim. (@_IScrimI_) reported 40 minutes ago

  The FPS this season is terrible man, it says i average 354 in the benchmark but go from 320 dip down to 180 constantly. Fix the fps @Ubisoft @Rainbow6Game

• 
  RasKovitch (@DoGputi) reported 42 minutes ago

  @TheHiddenOneAC @xj0nathan dude its just skill issues , like i dont understand why everything it has to be ubisoft fault its getting boring

• 
  The **** Matrix (@TheMaxiMatrix) reported 43 minutes ago

  @xj0nathan Oh and also your talking a lot of **** when Ubisoft has a subscription service called Ubisoft+ which is part of a bundle known as PlayStation plus which is literally Sony version of gamepass

• 
  Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported 48 minutes ago

  @Pirat_Nation The EU commission is corrupted. Was expected for them to take bribes and arrangements with the CEOs. It's why companies like Ubisoft must crash down economically, it's how you strike them down

• 
  DoYou K Now The Brokeboi Insider (@wllmlew) reported 50 minutes ago

  @JusticeSolid @PoniesTearsHQ @JeremyBrouwer why is it people like to bring up "well they removed COD and it's still more expensive" do you guys forget there were other things added that caused the price to increase to $30 that are still available. $3 increase for an added $20 value Fortnite Crew - $12/month standalone Ubisoft Classics- $8/month standalone. not to mention adding more day ones to the service

• 
  The Critical Thinker (@criticalhitsTV) reported 51 minutes ago

  @ThaBeefDev @Pirat_Nation Why would I or any consumer care about Ubisoft? So your concern is Ubisoft profit...not the consumer? The problem here is too many of you are ignorant about business. Ask yourself a simple question, "why not offer the lower price on steam as well on Uplay". One price across the board. That would benefit consumers wouldn't it?

• 
  Walkabo (@soaplexi) reported 53 minutes ago

  is this tweet funded by ubisoft and live service investors

• 
  Warden-Commander (@KurouPS4) reported 55 minutes ago

  @Albert_Bello1 @Pirat_Nation @Ubisoft This is the logic that got publishers to dive into the live service market in the first place. As far back as 2007.

• 
  Makaramus (@batumakaramus) reported 58 minutes ago

  @Laikbruh @Ignoramus_001 @gabefollower reason? because I know microsoft is **** and made an investigation and decided steam would be still better for me customers don't only care about cost of game, quality of service matters too thats why EA and ubisoft BRUTALLY failed by starting their own mandatory stores.

• 
  Immaneed Bout tree fiddy (@BouTreeFidy) reported 1 hour ago

  @Pirat_Nation Of course it's facing development problems. I'll tell you right now despite my love for Ghost recon I'll take my computer out back and beat it with a mallet before I reinstall Ubisoft launcher on there.

• 
  low 🇭🇺 ⬛️⬜️🏳️‍🌈- watched TADC finale (@lowlifewastaken) reported 1 hour ago

  r6 aim bugged, cursor showed, needed to restart since r6 crashes when I open it while I have OBS open, I had to wait for it to launch again without OBS all this time, I'm in a ranked match these are issues that have been there for multiple seasons, thank you @Ubisoft