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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dronfield |
Sign in | |
 Austin |
Sign in | |
| Duluth |
Sign in | |
 Vienna |
Glitches | |
| Dallas |
Online Play | |
 Lübbecke |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Nohbody.
(@nemo_nohbody) reported
@PurpGladiator @ShiroAF2 The issue is there is no winning for the players or Ubisoft. And Xbox can only do so much to recognize altered inputs without banning those who just use high sensitivity or scuffed up controllers.
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Coast
(@plantscoast) reported
@Luceobrien Tbh the only issue I have is outlets not covering issues like what’s happening at Ubisoft. In my opinion, that should be in the ACV review. The people who made it are going through hell and people need to be informed before making a purchase. Beyond pod touches on this stuff 👌🏼
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zSuperDam
(@zSuperDam) reported
@RollerChampions It says i have been chosen for the closed beta and it says to open ubisoft connect and download the game but i don't have it in my library. How can i fix it? i (my friends have the same problem) i've already tried to relaunch ubi connect but nothing happened
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Craigy 🐧
(@craigy_xo) reported
@tkbryant74 There will be a Mario + Rabbids sequel, due to an error by Ubisoft, on the official Twitter.
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Hokage 🍥
(@xHokage_) reported
@assassinscreed @Ubisoft @UbisoftSupport The problem was once fixed, but another of your updates ruined it, and you still didn't fix it again.
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Sanskar Dubey
(@sanskardubey95) reported
@assassinscreed @Ubisoft I'm on my XBOX Series X. But after the River Raid update, The photo mode seems to be broken and is not working correctly. When I'm entering preview mode by pressing Y the controls of photo mode get disappear. Anyone else facing a similar issue?
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Joe
(@cup_of_joe2k) reported
@Moorzy3 @RollerChampions Mate of mine had the same issue. He reinstalled Uplay and now it's working.
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Fahim2027
(@Fahim20272) reported
@UbisoftSupport @Ubisoft @Rainbow6Game What it is ? i cant move on my mouse ? glitch or bug ? what it is ?? u ruin of my game
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Gaming-With
(@A2D2020) reported
The Screen Tear Issues Has Something To Do With Performance Mode #Fact, Playing #assassinscreedvalhalla In Performance Mode You Get Bad Screen Tears A Lot But In Quality Mode Locked At 30 FPS You Get None @Ubisoft @UbisoftSupport Why Is That.?
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Pete Durant
(@petedurant) reported
@assassinscreed @Ubisoft FIX THE BUGS FIRST. ffs.
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Pete Durant
(@petedurant) reported
@assassinscreed @Ubisoft Maybe just fix the bugs that people can't progress without being fixed instead? Been months....
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MollyTheBarkingDog
(@MollyBarkingDog) reported
@assassinscreed @Ubisoft This game should've just been "Valhalla" without all of the AC crap. The time you would've saved by Not programing AC nonsense could've been used to actually optimize the game on last gen and fix bugs.
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David Spetaas
(@davidspetaas) reported
@Coyle_T1D @Ubisoft @assassinscreed Is this a known issue? Exact same thing happened to me..
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Conaned6
(@conaned6) reported
@UbisoftSupport @Rainbow6Game Just fix Warden. Also bring back withstand ability for zofia. It's so pathetic that a company like ubisoft isn't even considering community views. For ubisoft COMMUNITY = PRO LEAGUE & PRO PLAYERS. PATHETIC
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JasperTube
(@jaspertube_) reported
@Ubisoft @TheDivisionGame crashes too often on PC...still haven't found a fix. Yesterday the app gave me a weird error "Critical Violation" something...and now when i try to play after a few minutes it crashes...
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👁🗨
(@xcuzemytweets) reported
@UbisoftSupport help me please, Ubisoft connect issues.
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Coran
(@Coran__) reported
there’s no way ubisoft can’t ban accounts doing the glitch when r6tab and tracker can both see that you’ve won the match and lost elo so ubisoft can clearly tell who’s done the glitch so i really wouldn’t do this one lmao
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HWYD
(@HWYD3) reported
@watchdogsgame Y’all made it unnecessarily hard just to redeem this on a phone like how many times do I have to sign in before I can redeem the code Ubisoft...
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Josh Turmel
(@jturmel) reported
@asianmack @RonAmadeo the timing on this wave of gaming is so hard, too early and you run into the issues they are, too late and well, you're too late. If they can continue to partner with the subscription services like Ubisoft+ and push cross-play/cross-progression I think there's a place for them
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Matthew Julian
(@MattJulian11) reported
@SophieBloomfie5 hey, did Ubisoft or anyone ever offer you a fix for that siege problem? I can’t get a reply from them. Thanks!
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Leah Tumilty (Obvious Alias)
(@Mjolnir200508) reported
@Ubisoft @assassinscreed Any chance you can fix the post-update crashing?! 😖 Three times today.
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Timmy Rogers
(@Timboslice57) reported
@Ubisoft your refund policies are trash you sold me a broken game and now won’t refund me my money
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Louis Walter Beukes
(@Louis_w_beukes) reported
@UbisoftSupport I cannot upload my saves to ubisoft connect so I can switch from ps4 to ps5. What could be the problem.
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Moorzy
(@Moorzy3) reported
@Secci70875948 @BMijnendonckx @RollerChampions They put in the discord that Ubisoft+ is having issues at the moment showing the game on the store, should be fixed soon I think.
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Leaf
(@Leaf_Was_Taken) reported
If ubisoft doesn't ban people for -elo surrender glitch i don't know if ill play much longer
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𝙰𝚗𝚝𝚑𝚘𝚗𝚢
(@ACODA_R6) reported
Another no elo glitch come on Ubisoft that’s 3 in one week ?
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James Dawson
(@JamsDawson) reported
So when I log in it says i've been selected but the link is broken to open in ubisoft connect. Tried 3 different browsers and my friend has the same issue too. Firefox says its not linked to an application @UbisoftSupport @RollerChampions
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Aïko
(@AikoDaOnlyOne) reported
@RollerChampions hello i know you're aware of the Beta problem to find the game with Ubisoft connect but when will it be resolve because me and my friend are pretty hyped by your game
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Assassin_Magic M
(@Assassins_M) reported
@TabletopThoma You're right. In my eyes, this is a Ubisoft problem, not a fan problem. They market the game a certain way, and then people go off on that then they see all this weird Assassin, Templar, sci fi modern day stuff and they're like huh?