1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 63% Sign in (63%)
  • 18% Online Play (18%)
  • 8% Glitches (8%)
  • 8% Game Crash (8%)
  • 3% Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Buxton Game Crash 1 day ago
New Delhi Sign in 2 days ago
Sydney Sign in 2 days ago
Delhi Matchmaking 3 days ago
Mittweida Sign in 3 days ago
Erstein Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • xXRELUCTANTXx
    RELUCTANT (@xXRELUCTANTXx) reported

    @26ers_bp115 Ubisoft hires people to make a game. People making the game procrastinated. Decided to implement Diversity Equity and Inclusion. Made the character gay and black. Hired a fake historian to produce a history that would sell the broken game. A convenient lie for all.

  • DeadDekko
    dekko | cw: WANO (@DeadDekko) reported

    i swear theres an ubisoft worker who hates me who just pulls the plug when im playing and disconnect me even if my wifi is perfect

  • commonPetixW
    alex meret enjoyer (@commonPetixW) reported

    @Rainbow6Game fix ur ******* game or im deleting rhe whole ******* account with the other ubisoft games that i own

  • issaslothboi
    Average Player (@issaslothboi) reported

    @Ubisoft you guys need to deal with the amount of bots trying people's passwords on your login. I get so many spam account login attempts. It's seriously out of control. My friend was steam banned because someone hacked his ubisoft account and hacked on siege which went 2 steam.

  • MagumoKawasaki
    Paul Mercado (@MagumoKawasaki) reported

    @KindaFunnyVids GPU 20$ Then at that point for stuff like the fortnite sub, or a wow sub, or even a 14 sub, they should be ad ons. Not forced in to the price. Sorry but if you are adding stuff like ubisoft classic and other things that add games to the service library, it shouldnt up the price.

  • tstuff_111
    angie the wolf-kissed (@tstuff_111) reported

    @NikTek The story in Ubisoft games is not bad tbh. The problem has been the lack of mocapped cutscenes, which means robotic animations and no emotional delivery nor good acting. Assassin's Creed actually has some pretty brilliant stuff in the lore. Not Shadows, though. Shadows sucks.

  • WookHunter99
    Wook Hunter (@WookHunter99) reported

    @NikTek I'm not too far in to Crimson Desert yet, so I can't make any final judgements.....but my problem with Ubisoft in general is their games start to feel SO repetitive to me. I can't even get past the halfway point of most of their games because I get bored

  • BikiniBodhi
    BikiniBodhi 🇸🇪❤️🇺🇦 (@BikiniBodhi) reported

    @MySylvii Ubisoft are actively loosing money themselves on the marketplace not being activated, if they werent serious about it being a cybersecurity issue they would've opened it a long time ago so they can make more money.

  • dquiaios2430
    David Quiaios (@dquiaios2430) reported

    Additionally, I´ve been trying to contact Ubisoft Support regarding this issue, but I keep getting automated responses stating that the ban cant be lifted, that no further investigation will be conducted, and that no additional details can be provided about the reason of the ban.

  • MajHavoc70
    Maj Havoc (@MajHavoc70) reported

    @Ubisoft How about we get the service working huh??

  • D_is_For_Dragon
    Dragon (aka natsuki’s wife and biggest fan) (@D_is_For_Dragon) reported

    @WickedWizard15 @iBeNerdy64 Only issue with steam is that some games have to launch with another app like Ubisoft and at that point what’s the point of having it on steam but that’s more the game devs fault

  • KetZalj2t
    KetZal (@KetZalj2t) reported

    @RavenMentore Oh absolutely. The problem is that Ubisoft just one and done's it with their historical periods nowadays, even though some of them can be milked for more like they did with Ezio in the Renaissance. Not only that but we can expand into later events as well (again like Ezio did).

  • SpenkerC
    Spencer K (@SpenkerC) reported

    @LifeisaGameMag @KahliefAdams And both were pretty solid lol For AA/AAA, I have been disappointed by MLB The Show 26 this year But most sports games are copy and paste glitch fests on launch Madden/2K/etc.. COD & Ubisoft have been bad quality for years imo. But what else???

  • Waefent
    W (@Waefent) reported

    @therianamp Ubisoft, evolve into Epic, or die. If they can create 1 live service game it prolongs it is life. The odd part is that these companies do not release source code / internal IP before going out of business or for their older / failed IPs.

  • VargNo
    Assin no Varg (@VargNo) reported

    @BrightShieldSol @skittybitty_yt The issue with TOTK is that it sells less than BOTW current pace. As someone who likes but not love BOTW, TOTK was such a step back. Not sure why they thought Zelda fans would love Minecraft + Ubisoft Frankstein for some reason.

  • J_S__L
    JSL (@J_S__L) reported

    @AI_EmeraldApple @NikTek Exactly + Ubisoft would never listen to feedback and fix things so quickly

  • swiss973
    all_I_know_is_brrrr (@swiss973) reported

    @Ubisoft loving the game but the controller aim settings need to be looked at there not working properly

  • D_omz01
    dxmz. (@D_omz01) reported

    Also theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”

  • OWarren49999
    Orion Warren (@OWarren49999) reported

    @BraidzMCau @HARDHEAD7WD @BrokenGamezHDR_ I ******* hate modern Ubisoft games. They're **** and the problem isn't the tutorials or the hand holding, it's that it's just brain rotting, "climb tower and do the same 3 things around it" for 60 hours. That's why they're so bad now.

  • OzgurCreativity
    Özgür E. Ersoy (@OzgurCreativity) reported

    @JoonasRautiain1 @RinoTheBouncer ACS isn't THAT bad as a singular game. The worst mistakes were made by Ubisoft as a company. The worst problem was using Yasuke and completely turning him into something he never was. Ignoring the real story of Yasuke and disrespecting his legacy.

  • apostate21263
    Apostate Aberrant (@apostate21263) reported

    @JoshuaTookes Maybe you should make it a series instead of a film. There’s only one problem: Ubisoft are massive *****.

  • Wally443
    ✨It was Tifa✨ (@Wally443) reported

    @acursedhalo I didn’t mind games like Odyssey my only issue with them is they just never felt like AC games to me. It almost felt like Ubisoft wanted to make its own rpg series but didn’t trust that it would sell so they fused it with their biggest franchise.

  • Staticulator
    Static-kun (@Staticulator) reported

    @lofi_lover0930 ubisoft was a small company as well at one point and they made some generation defining games. the problem is that growth in this industry leads to loss of vision and creativity.

  • VanHelZiNX
    VanHelZiNX (@VanHelZiNX) reported

    @TheDivisionGame My ticket case 25788515 no customer service for week what wrong with Ubisoft

  • CipherCantShoot
    Ethan (@CipherCantShoot) reported

    @VarsityGamingTV That's fair, if Ubisoft does it right I'm all for it. Issue in the past has been when something becomes meta, it gets obliterated instead of pushed back in-line. LMGs were useless for the longest time.

  • mrbloodyawful
    MrBloodyAwful (@mrbloodyawful) reported

    Bloody hell UBISOFT fix your sodding game

  • SheIsMine4life
    ximOrWhat (@SheIsMine4life) reported

    @extra87921 @Rainbow6Game Give it a few days many players are incountering a account reset bug, ubisoft is curently working on resolvong this issue.

  • CasualBoy007
    Casual Boy (@CasualBoy007) reported

    @thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.

  • Sikoo00796228
    Sikoo (@Sikoo00796228) reported

    @UbisoftSupport I am contacting you to ask the availability for Live chat service for Ubisoft support in regards to a false sanction on my Rainbow six siege account. If you do have any info of the available days you guys are able to live chat please feel free to lmk

  • patarstor2
    PatrickStar (@patarstor2) reported

    @Zeokor @TheDivisionGame it was a ubisoft error thing, it's fixed