Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lakewood
|
Online Play | 2 days ago |
 Paris
|
Sign in | 4 days ago |
|
Missouri City
|
Sign in | 4 days ago |
 Charleroi
|
Online Play | 8 days ago |
|
Lille
|
Sign in | 9 days ago |
|
Paris
|
Sign in | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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eli (@eli_cole11) reported@DjevnR6 @ScareyR6s @Ubisoft keeps making my entire pc crash
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Anish Moonka (@anishmoonka) reportedRayman is a little cartoon hero with no arms or legs, and back in 1995 he made Ubisoft famous. Then the company he built spent thirteen years acting like he didn't exist. Now that they're in serious trouble, they're bringing him back. He started out as a launch game for the very first PlayStation, dreamed up by a young French designer, Michel Ancel. He sold more than three million copies, a huge number back then. A year later, Ubisoft sold shares to the public for the first time. That early hit helped turn a tiny French company into the giant that would later make Assassin's Creed. His best years came later. In 2011 and 2013, he returned with two beautiful hand-drawn games, Rayman Origins and Rayman Legends. People still rank Legends among the best games of its kind ever made. It was finished and ready to launch on Nintendo's Wii U. Then Ubisoft held it back seven months so they could sell it on PlayStation and Xbox too. The people who made the game were furious. Ancel and his team posed for photos holding handmade signs that begged their own bosses to just let it out. One read "Release Rayman." Another showed Rayman crying, next to a single word: "please." Ubisoft said sorry by handing Wii U owners a free piece of the game. When the full game finally arrived that September, it still sold worse than Ubisoft hoped, and took years of re-releases to reach 4.48 million copies. That made it the best-selling Rayman of all time. And then he disappeared. That was the last proper Rayman game for over a decade. He got shoved into small phone games, while the screaming cartoon bunnies from his own spinoff, the Rabbids, blew up bigger than he ever did. They got so popular they dropped his name from the title and started teaming up with Mario. The bunnies alone have sold more than twenty million copies. By 2023, Rayman was a guest character you had to pay extra for, dropped into a game about the bunnies he used to fight. His creator quit Ubisoft in 2020. This past January, Ubisoft fell apart. In a single trading day its stock lost a third of its value, the worst day since the company went public in 1996. The whole business was suddenly worth about 616 million euros. At its peak in 2018, it had been worth 11 billion. Ubisoft cancelled six games and shut two studios. A few months later it reported the biggest loss in its history, around 1.5 billion euros. The team behind one of its recent, well-reviewed games had just been broken up after it sold poorly, and some were quietly moved onto this Rayman remake. Rayman Legends Retold survived the cuts that killed bigger games. The little cartoon who helped make Ubisoft a giant is now, three decades later, their safest way out, because when you are losing money this fast, nothing beats a game people already love.
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sapnu puas (@hhaaddiidd) reported@UbisoftSupport why am I not able to login to ubisoft connect with my creds? it says there's an error but didn't mention what causes the error When I try to login thru the web, it says my account is blocked due to multiple failes attempts, like wtf and it has been 2 days
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Aelita 🏳️⚧️ (@Aelita_LL) reported@al_tyme I did, uplay sucks, I wasn't defending it. I'm pointing out how Valve is a monopoly and is able to use it's current power to make sure it's always the best service cause if anyone else tries to do better they stop it with their influence.
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Abhishek Singh (@inscrutableguy) reported@UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .
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Airo 🏴 (@airoywy) reported@KSR6S the biggest issue is the EML challenger circuit clashes, there are no entry fees for T2 primary or secondary tournaments as they are with Ubisoft. Your idea of running them every week is good but it clashes with other tournaments that have T2 points and your doesn’t
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RoOSTA (@Ro0STA) reported@Ubisoft 4. PS1/2 style graphics; either after playing the game with agents from other servers (poor connection to server), the graphics significa fly deteriorate. It gets ALSO bad, that the only way to fix is not to log out, but completely restart the game.
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wesmellblood2 (@LedingtonIi) reported@Ubisoft FIX YOUR DAMN GAME AND BAN THE ******* CHEATS THAT ARE IN YOUR ******* GAME INSTEAD OF RELYING ON YOUR R6SHEADGUARD BS AND DO WHAT VALRIENT WITH VANGUARD OR MAYBE USE AND ANIT-CHEAT SOFTWARE THAT ACTUAL WORKS LIKE VANGUARD OR MAYBE SEE IF YOU CAN USE VANGUARD
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ShoXwave (@ShoXwavve) reported@Koala_Kong It doesn't work when Ubisoft can't remaster the original trilogy like Crash
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Dilmat (@Dilemmazhits) reporteddokk is broken, and the new ranked system sucks. idk who at thought @Ubisoft this was a good idea. ranked is now impossible as a solo que player.
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RoOSTA (@Ro0STA) reported@Ubisoft Players cannot reconnect to the countdown if it's still active despite inept and unreliable servers kicking them out for picking up loot. This has been in the game for YEARS. why has literally no dev addressed this at @UbiMassive !? Hold on all the new content, fix existing bugs!
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Max (@maxsanr6) reportedi cant login to my ubisoft account @UbisoftSupport
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Reece (@rt_2006_) reported@X1seh @Ubisoft the map ain’t bad it’s literally the second day of it being out once we all learn it it’ll be fine, but yeah dok can **** right off too broken
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Vivianne Cross (@TheVivCross) reported@StrawHatNate27 @Javi35642778 @MightyKeef Ubisoft has a subscription service so yes millions didnt buy it
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Aceman67 (@aceman67) reported@CG12_Locks Valve having a Monopoly would mean Steam is the sole provider/distributor for digital games. That is just factually untrue. EA, Epic, Ubisoft, GoG, and many other stores exist. Gamers choose Steam because it's the better service, Sweeny's malding notwithstanding.
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jrbviwiz (@jrbviwiz) reported@strajk_ @MartoRoss @yngmisu It being steam keys kills your argument, how can you be in favor of using a service to advertise and handle the backend of selling and ownership of products while undercutting that same service you signed a contract with? If it was all in house on uplay I would get it.
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no arms and no legs (@noarmsandnolegs) reportedTo everyone saying 'wE wAnT NeW gAMes DiReCtLy, nOt a rEmAkE': Remember Star Fox Zero? Brand new game, flopped, franchise dead for 10 years. Remember Sly Cooper 4? Brand new game, underperformed, franchise buried for 13 years. In today’s industry, executives won't risk $50M+ on a dead mascot without checking if the audience is still there. Buying Legends Retold is literally voting to tell Ubisoft: 'Yes, we want Rayman 4.' It's that simple. Concerning Star Fox, they are doing a remake to test it. Sly Cooper just got a teasing in Astro Bot recently, and seeing the fanbase going nuts after it, they might be considering something. Now, concerning Spyro, that I love too btw: Activision released both Crash and Spyro remakes to test the waters. Crash exploded (20M+ copies), Spyro did okay but didn’t match those insane numbers. Guess who got a big-budget sequel? Crash 4. Aaand who got sent to support Call of Duty franchise? Toys for Bob. At least Spyro appeared in CTR Nitro Fueled. I heard recently that Spyro will have a sequel. Could be anything, but they know the popularity of it. Patience is key guys.
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QuicklyForfeit (@QuicklyForfeit) reportedI mean how have you had this much of an issue with making a good anti cheat just pick up vanguard atp @Ubisoft
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💫 (@X1seh) reported@logan_r_smith10 @Ubisoft I Hit #1 7 times mate im Diamond since y1 I know what I’m saying and youre maybe Gold or Silver doka is broken! The Map is to big for Ranked!
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Akashiya Yuki Gaming (@Akashiya_Gaming) reported@TimSweeneyEpic Fix your damn tore and make it better! After that, we'll talk! Right now, let's be honest, Epic is the worst storefront and worst launcher out there!! And oh damn Ubisoft Store and the EA one are atrocious as well! You have the money, fix it and we'll talk later!
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BloodyVenus☢️🎸 (@ParukoEnjoyer) reported@PouryaShehzad Of course they won't as Ubisoft Montpellier is the only team in the company that cares about the games they make, but saying a persons critcism doesn't matter isn't true when there is other reasonable issues that could be changed for the final release (such as facial expressions)
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ナナ (Nana) (@99TheJetParadox) reported@v1bezz0 That's their problem. Doesn't mean it might apply to ubisoft given their current reputation dude.
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Somewing (@FrickFacebird) reported@digitumsoftware Timmy just needs to realize players would rather pay full price for a game on Steam than pay a discout price for the same game through Uplay or EGS purely because Steam is simply a better service & platform for most customers. Timmy shouldn't have been an AI bro.
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Erago 🇦🇹 (@eragoaugustus) reported@TimSweeneyEpic @SoloEnSteam Downloading anything from your launcher sucks. There is a reason I always close Epic Games as soon as possible. I also don't want ad notifications and all that crap constantly popping up. Fix your launcher. Make it more like Steam, GOG or Ubisoft Connect.
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Peter van Dam (@PetervanDamNL) reported@TimSweeneyEpic Tim, even if you would release GTA VI on Epic Games tomorrow for free for everyone, I would still wait for the $100 version on Steam so I don't need to use your crappy store. Don't go blame Steam for the **** product you have. Fix your store, and services. Same goes for uplay
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OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported@GodmasterBun If they are business, maybe they should plan better business decisions. I’ll buy this remake to show support for franchise but I would be lying if I said that I don’t have issues with Ubisoft picking Legends from all the other games to remake. They should have conducted a survey
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Crusender (@BourgaultGilles) reported@mean_mystic @ShyVortex GOG is equal to Steam because they got a better service that Steam on some front. Epic/Uplay and other give better cut because they main source of money is not selling other game, but they own game. That why they dont invest in they platform. 1/2
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King Gizzard Otaku (@Jack_Luminous) reported@DudeGlorious12 Ubisoft not making the game I would like to buy is entirely their problem not mine. I have many other games I would like to play.
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Playboi Carti Fan 67 (@Hellagayguy67) reported@Rainbow6Game Ubisoft fix your game, why am I dropping down to ONE frame per second, why are my weapon skins just not appearing, and why have I been lagging horribly only on siege since this seasons started. FIX YOUR GAME
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Common Cause (@copycatkilla666) reported@BigPPNRG11 @Isagold2 @Pirat_Nation But it does It's their storefront and Ubisoft by having their own is a competitor at that point. Why should steam have to let Ubisoft benefit from the hard work steam devs put in making the storefront and customer service as good as it is just to try to undercut them?