Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/22/2026 17:55

January 22: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (63%)

    Sign in (63%)

  2. Online Play (19%)

    Online Play (19%)

  3. Glitches (9%)

    Glitches (9%)

  4. Game Crash (7%)

    Game Crash (7%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NetherlandsBergen op Zoom Sign in
FranceLa Salvetat-Saint-Gilles Online Play
FranceDomèvre-sur-Durbion Game Crash
BrazilAracaju Sign in
United StatesThe Colony Sign in
FranceManthelan Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Brad15329056 Brad (@Brad15329056) reported

    @UbisoftSupport Still can't log in. Says "A Ubisoft service is currently unavailable. Please try again later."

  • mdzmzm mdzmzm (@mdzmzm) reported

    @TheDivisionGame I quit because the game is full of glitches and @Ubisoft don't want to pay extra money to have a good team of developers to fix the broken game.

  • Josue54663834 Josue (@Josue54663834) reported

    @UbisoftSupport @JarronR6 Whenever I try to login to Ubisoft connect it always says "A Ubisoft service is currently unavailable

  • cobra8551 kingcobra8551 (@cobra8551) reported

    @Angelthagodz @TopPilotGaming @PlayOverwatch At least with ubisoft prepaid numbers work hopefully blizzard at least gets with the times and allows them because my prepaid works for siege just fine warzone has the same issue and thats prop why its struggling besides the still rampant cheaters and likely smurfs

  • Prowlenson Ominous Muzzak (@Prowlenson) reported

    @Ubisoft so after replaying AC Unity, I need to know how y’all felt it was ok to release a game and NOT do anything to fix it?? Like this is completely unacceptable

  • AyumiSaito21 Ayumi Saito 🌺 (@AyumiSaito21) reported

    @UbisoftSupport I am getting "A Ubisoft service is not available at the moment" in Ubisoft Connect PC. It worked when I spend in on the web but not on the newly downloaded app as I’ve moved PC.

  • BobusSutt Bobus Sutt (@BobusSutt) reported

    @CDPROJEKTRED you know with you announcing all these new games and not fixing the HUGE problem game you made......you are just the next EA or Ubisoft, cyberpunk2077 multiplayer is still owed to us all.

  • StampDiamondDog StampDD (@StampDiamondDog) reported

    @HoegLaw Yeah, I have no problems giving Steam some of my most personal info, if needed. But I would need a damn good reason to give it to the likes of Activision, EA, Ubisoft etc.

  • HoldBruh Chrome Neon Jesus (@HoldBruh) reported

    i hate ubisoft and always will, can’t play assassins creed (offline game on steam) because i can’t login to uplay

  • OkieJedi OkieJedi (@OkieJedi) reported

    Ubisoft connect not working for anyone else?

  • DalaranCrater Dullahan (@DalaranCrater) reported

    @Gerder_ED Ubisoft routinely has games and services go down from DDoS. Freaking Amazon gets ddos'd and goes down sometimes.

  • AnmolSi86 Anmol Singh (@AnmolSi86) reported

    @Rainbow6Game @UbisoftSupport @Ubisoft when are you guys gonna fix the lazy work you did with the lean spam by bringing the camera to the centre which results in perspective glitch in the game most of the time??it was a temporary fix at that time but no changes as of yet??

  • mdzmzm mdzmzm (@mdzmzm) reported

    @TheDivisionGame I quit because the game is full of glitches and @Ubisoft dont want to pay extra mony to have a good team of devlobers to fix the broken game.

  • adam_mainya Adam Victor (@adam_mainya) reported

    @UbisoftSupport I’m still getting “ A Ubisoft service is currently unavailable. Please try again later” message when I try logging in

  • ethanscerra Ethan Scerra (@ethanscerra) reported

    @UbisoftSupport Still receiving "A Ubisoft service is currently unavailable. Please try again later" when trying to login to Ubisoft Connect. I have already uninstalled and reinstalled the client twice.

  • xancius0 Jay (@xancius0) reported

    @UbisoftSupport ubisoft please assist me the game had (rainbow six siege) had an internal issue and crashed and i received a 2day ranked and unranked ban??? i dont know whats going on please help

  • PrinceThunder59 Prince Thunderflare (@PrinceThunder59) reported

    @JonathanWessner @NickleDouble21 @OGG1993 Sony we're the only ones because the overwhelming majority of the industry doesn't care. Why haven't EA, Nintendo, Valve, Ubisoft, or Epic sent anyone? Odd that Sony is the only company with an issue.

  • _Evil_Monk_ MONK (@_Evil_Monk_) reported

    @Ubisoft How long will the Ubisoft service for your ****** PC system down this time, been a while now...

  • Angular48 Mario (@Angular48) reported

    @UbisoftSupport @AyumiSaito21 I have the same issue. I have submitted a case on the Ubisoft Support website

  • dro0my Dro0my (@dro0my) reported

    @ubisoft yall have GOT to fix r6 its out of hand

  • radialb2 A1B2C3D4E5F6 (@radialb2) reported

    @UbisoftSupport @OpusOvis How are you only just 'seeing some degradation'. The entire ubisoft connect software doesn't work because 'A ubisoft service is unavailable'. This has been the case for the last 36 hours. Sort your **** out

  • mttgstreetteam Josh Stapleton (@mttgstreetteam) reported

    @SteamDeckBros @JLA_15 @SteamDeckGaming So I got the launcher on the deck, now the issue is connecting AC Origins which I bought off steam, to the launcher. It doesn't show up under "my games" in the launcher since it wasn't connected to my ubisoft account. Not sure how to connect it if that makes sense.

  • John200120 John Vakaráč (@John200120) reported

    @ovobrYAnn @Ubisoft @RollerChampions I already managed to login. But its possible it may be different for You.

  • Skeletor_HD lØsT (@Skeletor_HD) reported

    @UbisoftSupport Its still not working :/, ''A ubisoft service is currently unavailable''

  • efoljcole Ethan Cole (@efoljcole) reported

    @Ubisoft @UbisoftSupport can you please fix assassins creed syndicate on ps5

  • PaintedFan Strobe (@PaintedFan) reported

    Gone back to playing AC Valhalla to do all the DLC and try 100% the trophies, but forgot I hit the glitch where it won’t acknowledge all Wealth has been collected. You’d think @Ubisoft @Ubisoft_UK would have sorted it out by now

  • jamesbknight james b. knight (@jamesbknight) reported

    @UbisoftSupport "Ubisoft service is currently unavailable." on Windows 10 Pro. Uninstalled/reinstalled, same issue

  • zephyrburst_20 ZephyrBurst_20 (@zephyrburst_20) reported

    A few days ago I bought Assassin's Creed III Remastered for Nintendo Switch but I have a problem: it won't let me access the Ubisoft Club because it says it's "not available"... Can anyone help me, please?

  • Ballzzzz_z perri bethune (@Ballzzzz_z) reported

    @UbisoftSupport @MiNimNox Hi I’m currently having issues logging in through ubisoft connect it’s saying “ubisoft services are currently unavailable” Are you guys already trying to fix this?

  • OliverPBrown Olly Brown (@OliverPBrown) reported

    @UbisoftSupport getting a Ubisoft service is currently unavailable error when trying to login? Can login offline but cannot launch any games…