Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Orléans	Sign in	1 hour ago
Newport News	Sign in	2 days ago
Umuarama	Glitches	2 days ago
Sète	Sign in	2 days ago
Fischerbach	Sign in	3 days ago
Dublin	Online Play	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dogico (@dogicoats) reported 3 seconds ago

  @Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.

• 
  Demente 🇵🇷 (@imdemente) reported 4 minutes ago

  @AgaiinTx This just proves that the leaks are real, and to be honest, it's partly good for Ubisoft, because it makes them realize what they should change or fix in their games...

• 
  Chris Baillie (@chris14158492) reported 5 minutes ago

  @TheDivisionGame "here at ubisoft we take pride in wasting people's time. That's why we have refused to fix the rifle audio bug for two years, and consistently ensure when we do maintenance we don't check things properly prompting more unscheduled maintenances. We just love wasting time"

• 
  Dustin Holmes (@DarkDustinh) reported 7 minutes ago

  @Ubisoft MONEY HUNGRY COMPANY Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.

• 
  Yuhi Amatsume 🌽🔞 (@YuhiAmatsume) reported 9 minutes ago

  This is how you do proper Customer Service, looking at you Epic, Ubisoft etc.

• 
  Matt 🇨🇦🇮🇹 (@PigBeen) reported 11 minutes ago

  @UbisoftSupport getting error LIB-VLT-2 when viewing Ubisoft+ games. Cant download anything

• 
  iamchuckdub (@iamchuckdub) reported 11 minutes ago

  @Ubisoft @AMD (2/2) I love UBISOFT games, but my preferred platform is XBOX. I use XBOX PC via the Windows Store, and XBOX PLAY ANYWHERE is the number one feature I search for in every purchase. My purchases must allow seamless switching between XBOX SERIES X and XBOX PC. UBISOFT has deliberately skipped publishing AC: BLACK FLAG RESYNCED on the XBOX (Microsoft) STORE and refused to add XBOX PLAY ANYWHERE support. Stop ignoring XBOX fans and the XBOX PC STORE. I am holding off on your highly-anticipated new game until this is fixed immediately. The entire XBOX community demands action. Please fix this mistake. Thank you for your time.

• 
  Hakan (@Hakan1630386105) reported 15 minutes ago

  @nachitoochoa1 @Ubisoft Had this issue; TysonNerd on X sorted it.

• 
  Jim (@Sledgehammer44) reported 17 minutes ago

  @Maverick__CW Same here. I’m not happy with them especially @Ubisoft they took this good game called toy Soldiers war chest had assassin’s creed, gi Joe. They never released a patch to fix the game now the game can’t be played nothing.

• 
  Daichi (@AshenOne38286) reported 19 minutes ago

  IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

• 
  🖕Gamehopper🖕 (@GamehopperPlays) reported 20 minutes ago

  ALLRRRRRIIIIIIGHT! So, I can genuinely manage to get the ubisoft launcher to open so, I can play black flag on Linux without the need to install it with bottles. Thank GOD! That's a problem solved!

• 
  Phantom (@PhantomZer013) reported 23 minutes ago

  @Cyllis @XxSephGMxX @ManaByte Dude, it is cheaper to buy those Ubisoft games than pay for them in a sub service

• 
  Dustin Holmes (@DarkDustinh) reported 24 minutes ago

  @Ubisoft Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.

• 
  Kremthing (@kremthing) reported 24 minutes ago

  @LavenderGhast The wost combination of EA and Ubisoft? That's a bit hyperbolic. I don't recall Nintendo purchasing studios only to dissolve them. Nintendo's biggest problem is that their stuff is too expensive.

• 
  Jack (@Smurfgotbeat) reported 26 minutes ago

  @FGuffin1133 @MADkurious @Ubisoft She is younger than me yeah. I'm in my thirties and I grew up way before my time due to reasons out of my control. It's not a problem she's "there" the problem doesn't lie with her it's Ubisoft's thought process and thinking..that's the issue. There are those who aren't even entertaining a massive fanbase or have the reach she does who have spent more time in the franchise as a whole who more than likely can pull things out factually than I can and I've played the majority of the games minus a few. The issue is embedded in the video game industry unfortunately.

• 
  Master of Controversy (@THe0GAmer) reported 27 minutes ago

  @TheDivisionGame Ubisoft calls the division 2 battle for brooklyn a big event but the same broken beta crashes still ruin every session

• 
  InkedSylveon (@InkedSylvee) reported 30 minutes ago

  soo @NTE we sticking to the broken @ToF_EN_Official hmmmm starting to feel like yall are the CN Ubisoft cant make anything without it breaking

• 
  JoshuaJohnstone (@JoshMTJohnstone) reported 30 minutes ago

  @UbisoftSupport I have been banned on Rainbow 6 for 365 days for a TOS breach, I have no idea what I have done and I've opened multiple support tickets just to get emailed that "my problem has been resolved" when it has not. please help my Ubisoft name is Wyehtt

• 
  Jane Paws (@Janepaws223) reported 32 minutes ago

  **** @Ubisoft for making Avatar Frontiers of pandora, you bastardized a wonderful movie by making a sub par broken *** game just like the others you make, go out back and die like a sick animal and let other people make better games already

• 
  asdfgh (@asdfghj1489) reported 33 minutes ago

  @Fen0505 @Pirat_Nation Ubisoft will admit their mistakes and will fix it decades later, but you're gonna have to pay for it

• 
  TheKonerProject (@thekonerproject) reported 33 minutes ago

  @Orkanos @BLACK_TVSK @UbiMassive Please make sure that the next The Division isn't just a "3" but a live-service just The Division or Online? It should be truly graphically groundbreaking for next generation, especially the characters/faces, Ubisoft always messes it up, this franchise has so much potential.

• 
  Mikael (@mkrnbk) reported 34 minutes ago

  Once again #Ubisoft fails. New client app gets installed, starts up then login no longer works. Btw, login to website also appears down, so probly not just the client app? That's my holiday gaming going to other games.

• 
  Oliver Darko (@oliver_drk) reported 36 minutes ago

  Multiplatform is not a silver bullet. Otherwise Ubisoft and Embracer wouldn't be in trouble.

• 
  Shlorp :3 🏳️‍⚧️ (@Shlorp_YT) reported 38 minutes ago

  @wolfyvelvet Legit the only live service game that’s came out this generation that I’ve liked is XDefiant and Ubisoft shut that down within a year :,) Marvel Rivals might also be up there but I barely play it anymore.

• 
  UTD Chaz (@utdchaz1) reported 43 minutes ago

  @UbisoftSupport I’ve recently had a problem with voice chat and age verification I thought the reason was because I could change settings without accessing the email the Ubisoft account was made with which I couldn’t because it was my ex girlfriends email from 5+ years ago as I

• 
  IMIsniperIMI (@IMIsniperIMI) reported 47 minutes ago

  @Ubisoft IH I have a problem with the purchase process. I made an in-game purchase.

• 
  Jomy james (@Jomyjames3) reported 50 minutes ago

  @UbisoftSupport Why u guys suspended my ubisoft account. I didn’t do any mistakes still suspended without any information. Now iam struggling to login.

• 
  NRX2002.LN4¹🐢💜 (@NRX20021) reported 52 minutes ago

  @R6esports @FiveFears how are they, probably, the only team to have these issues, with everyone having the same gear, they cried enough about it on here, saying ubisoft wouldn't treat them like that if they were Faze, crazy

• 
  Davuxz (@Davuxz) reported 56 minutes ago

  @BoundaryBreak I would rather have ubisoft handling the IP but with new entries. Starlink has its issues (characters, repetitive missions, the toy gimmick) but it felt so good with the adittion of StarFox crew and the worlds were great. I hope they get a 2nd chance with the IP again.

• 
  M1cHa3L🇪🇸 (@FernandezMichae) reported 57 minutes ago

  @TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!