Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 28: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (17%)
- Glitches (9%)
- Matchmaking (5%)
- Game Crash (4%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cehegín
|
Online Play | 4 days ago |
 Weimar
|
Sign in | 4 days ago |
 Pessac
|
Online Play | 4 days ago |
|
Escalquens
|
Glitches | 4 days ago |
|
Angerville
|
Online Play | 4 days ago |
|
Colombes
|
Matchmaking | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Willem van der Pijl (@Willem_Pijl) reported@assassinscreed Do we still have to login to the Ubisoft launcher every time we start a game or is this fixed now? That's why I'm avoiding Ubisoft games on the deck right now..
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WizDev (@WizardlyDev) reported@SlayzieVII Mostly due to Ubisoft crunch time leading to that specific issue. The pacing has more of a finished and cohesive start middle and end. Origins lingers so much and you have to find an alternative motivation to force yourself to engage.
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Gacha Slave #44744483 (@Gearfist0) reported@fxmnryn Their response is, "I'm trying to fix the lack of your money in my wallet." This is the type of bs that gets Ubisoft and EA voted as worst company of the year in video games.
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Blessed with the 'tism (@blessedtism) reported@nise_yoshimi I beat the series by having the 3rd game crash on me maybe a third of the way in. When I reloaded, I realized I'd have to replay the last <x> minutes and I didn't want to. Then I realized I wasn't having fun. Haven't touched another Ubisoft game since.
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ImmortalGamer (@ImmortalGamer89) reported@Riskit4TB @Ubisoft @assassinscreed I have had any issue with it on my pc
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Cyber543 (@WaldroupCecil) reportedSo I just got done with clearing the map of AC Syndicate. Hot take: I think the grappling hook is good for the setting of Victorian London, especially since the buildings are so spaced out. My main problem is the story. I hope Ubisoft goes back and redoes it because-
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Endymion (@EndymionYT) reportedPLATINUM TROPHY 213 ASSASSIN’S CREED BLACK FLAG RESYNCED A pretty good remake but I have problems with it too. While the majority of what I enjoyed in the original is kept in tact, personally what was added was inferior to the base version imo The new officers were okay, but I found this remake lacking in meaningful additions. Weapons are still very limited, there’s no muskets to shoot now & the game desperately needed more variety in the combat/build crafting area. The amulet system or whatever they call it where your little trinkets give you buffs is a step in the right direction without going full blown RPG, but I would’ve loved to see more variety in weapons & what Edward could use. Build him as more of a swordsman or gunner for example would’ve been cool. They’re on the right track at least. Only trophy that was annoying is the one where you need to fill every piece of the mansion with art. Cause you have to rely on RNG to get it. Although all in all, a rare win for Ubisoft, even if again I have problems with quite a bit of the game still. Some facial models look bad still, game needed more variety & as a remake imo they could’ve gone further But if you compare this to Shadows, I mean this game is way better obviously. I hope they remake Rogue, cause that game deserves more love. Anyways moving on, hopefully Ubisoft learns from this & maybe do a Black Flag 2 some day. The audience clearly wants it & Edward is still one of the best protagonists in AC history
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. (@Silva_costa_07) reported@TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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ThaSwampDonkey (@ThaSwampDonkey) reported@Ubisoft @UbisoftSupport @GhostRecon are there any plans to fix the infinite loading screen for Wildlands on PC? This is a major problem folks are having with newer PC’s. We can’t launch the game. Tons of comments on Steam, Reddit, forums, YouTube about this issue. Yall went dark
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Eyece Cold Chilln' (@EyecedColdChiln) reported@XBOXTIMDOG You're right. PS Plus has hundreds more games, more hit titles, factual superior game streaming service, been had Ubisoft Cassics without an extra charge for it. Sony always been the best.
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The Chaos Lounge (@chaosprimeZ) reported@Riskit4TB @Ubisoft @assassinscreed Also on a 3090ti, 9950X3D 64gb 6000 had no issues Played on Geforce now which runs on a 5080 and still no isses. Have you updated to the lates drivers and if so tried rolling back one?
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FauntasticPhish (@OfficialMipha) reported@BeatemupsWood They’re, by far, the best game company when it comes to service their IPs. Microsoft and Sony have abandoned the majority of their legacy IPs, EA and Ubisoft only really focus on their heavy hitters and companies like Valve and Rockstar don’t even try, especially valve
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CrazyG (@MobbD3296) reportedIs there any news on a fix for the ubisoft connect version of Ac Black Flag Resynced? The parkour fps drops and freezing in cities and forts. Been like this since the first update. The bug reporter is loaded with this issue. @UbisoftSupport
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Christopher Sherrill (@tacticalsage) reported@MissMacCassie @TheDivisionGame @Ubisoft 1/ Damage to Armor (DTA) is a good stat, though most go for Damage to Targets Out of Cover (DTOC, there's other variations of this abbreviation). DTA is good against purple and yellows. Nearsighted should address a lot of the handling issues, but you'll need to fight closer...
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Dubious Legality🇺🇸 (@Zaiken64) reported@Percdye @Pirat_Nation "Most multiplayer games" dude 90% of steam works on linux. I haven't had a problem with ANY multiplayer game because I don't play Ubisoft or EA. Everything else works just fine. Zero hiccups. Maybe stop buying trash.
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Alex Blackwell (@Commandant_Alex) reported@StormslayerDev This is when ubisoft was at their best. Loved this and broken bond. Sad they never got to continue into the shippuuden era.
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0xdumbo (@dumbodiscusses) reported@Ubisoft FIX THE SERVERS
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. (@Silva_costa_07) reported@TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.
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J & L Game 🕹️ (@jnlgame) reported"What we saw on the PC is that it helped to grow the market." -- Ubisoft boss Yves Guillemot Which market exactly? PC and console gaming are completely different ecosystems. PC already had open platforms, multiple storefronts, free online multiplayer, and a long history of digital distribution. Consoles are closed systems with different economics, hardware costs, and player expectations. You can’t just transplant the PC experience and assume the same growth will happen. And if this all-digital future eventually slides further into pure streaming, that’s the most extreme version of “you own nothing”: the game can disappear from the service tomorrow, you have zero offline access, latency and compression are permanent trade-offs, and you’re just renting temporary access with zero residual value.
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pacman (@l_pachl) reported@Ubisoft When is the hdr getting fixed ? It's way to dark,it's the only game where even turning max luminance and exposure up doesn't help and completely ruins the graphics. Hoping for a fix so I can enjoy playing. Im just waiting for the game to get some patches and fixes before playing
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BeoBearKun (@BeoBearKun16) reported@UbisoftSupport There is an issue with ubisoft+ subscription connectivity with xbox. It does not recognise my subscription
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monster_energy (@monster_gamin) reported@Ubisoft Fix your bugs in ac black flag please, I can't play for over 3 days now on my deluxe edition 👌
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Earnest L Edwards (@EEdwards34) reported@iTzSponge04 @lonewolfgamer30 Gamers paid for the game. Not for a temporary game no matter the servers got shut down. Ubisoft shutting the servers down was no different. If its no longer on the disk and we can't play it, it's deleted. There were no refunds given.
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Porkchop (@Porkchopthe1st) reported@Pirat_Nation He shouldn't speak on thks subject and use the time to fix whatever remains of his company. Even if gaming will become all digital, gamers still wont use uplay.
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rensela (@rensela) reported@teuxaa @Cloud9 @Ubisoft buddy, stats dont mean ****, hes using AI aimbot and wall banging me. we also have a random on are team and we dont ddos sooooo add it up
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𝐑𝗶𝒔𝙠𝗶𝐭 🇦🇺 (@Riskit4TB) reported@SinByGames @Ubisoft @assassinscreed They fixed it pretty quick. But with the size of UBI they should be able to fix almost anything
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Iamjkawesome (@Iamjkawesometoo) reportedwhy do i have to sign in to ubisoft for a game i bought on steam 😑
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Antimédicos 👽 (@pumpkin_link) reported@MichaelGTG2 @MetroidFREAK21 I get your point but the AC syndicate thing is 100% Sony's fault, it was a gpu glitch on ps5 back compat mode that in my opinion should be fixed by sony as an accuracy issue, but ubisoft stepped in and made a game specific patch for that
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Riku Pasonen🌞 (@Raitziger) reported@JezCorden Ubisoft constantly loses login credentials on PC. Steam and Xbox app never.
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lunja 🕊️ (@peacescycle) reportedif even i noticed how badly written the robert maynard questline was that's how yk ubisoft really has to fix it now...