Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	6 days ago
Mexico City	Sign in	7 days ago
Cehegín	Online Play	11 days ago
Weimar	Sign in	11 days ago
Pessac	Online Play	11 days ago
Escalquens	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@Dude_Largepants) reported 8 minutes ago

  Maybe it was a post outage dickup, but late last night a lot of my Ubisoft games were showing up as Play Anywhere titles. They're not showing up on the app but they were on my Xbox and Ally X.

• 
  Leighroy (@Leighroy92) reported 8 minutes ago

  Yes @Ubisoft in this game I DO want to mind control a cat, I want spells, I want spook, I want out there combat! The disconnect is not normal! Why do game developers not understand gamers?

• 
  Afyyy (@Afyyy12) reported 9 minutes ago

  @UbisoftSupport I don't have the download button there , can you fix that for me? ubisoft Support

• 
  makiotto (@Maki0tto) reported 10 minutes ago

  @RavenMentore Unity will forever be the most Assassins Creed Assassins Creed game. It was a massive step up from the Ezio trilogy. But Ubisoft took a sharp lateral turn and conformed to the high praise and cash grab of High Fantasy Rpg, live service type gaming which altered AC indefinitely.

• 
  Begaria (@Begaria) reported 10 minutes ago

  Put about 5 hours into PoP: The Lost Crown. Good on Ubisoft on making a Metroidvania out of PoP. It's interesting, and pretty cool. It does have some problems. The combat is too floaty, and sometimes too easy as most enemies can be air juggled to death. No minimap? Bleh.

• 
  bored mess 🏳️‍🌈 🎛 (@A_bored_mess) reported 11 minutes ago

  @fridagagoz @FreeRosedark I treid to login to ubisoft with my correct password but it didn't recognise it and made me change it. I then entered my new password that I had just set. It locked me out

• 
  Utherverse.io - $UTHR LIVE! (@Utherverse) reported 12 minutes ago

  📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.

• 
  Sanji Vinsmoke (@VinsmokeSanjiSH) reported 13 minutes ago

  "Ddos happen not that often in r6" yeah this season alone i faced like 30-40 Ddosser @Rainbow6Game @UbisoftSupport @Ubisoft

• 
  Clifford Lim (@SinisterOyster1) reported 16 minutes ago

  @RohanKarMooN Been having a hard time with Ubisoft connect due to "failed login attempts" and "unable to activate a game" just because I tried changing my proton version 3x and now I have to wait 24hrs. Shts, crazy I just wanna download FC6 crack if not for achievements lol.

• 
  Howard the Axel: Foley Artist™ 🔫🍹🍌 (@HowardtheDuck95) reported 16 minutes ago

  It was a rash decision to try and force the issue even though it will benefit no one but the only 2 remaining triple a publishers (2K and Ubisoft, because EA is about to get mulched by the Saudis)

• 
  publius (@realGorillaTape) reported 19 minutes ago

  @Sneklul Nothing else matters until they ban the cheaters. Refusing to focus solely on this point allows Ubisoft to continue ignoring the problem.

• 
  pacman (@l_pachl) reported 19 minutes ago

  @Ubisoft When is the hdr getting fixed ? It's way to dark,it's the only game where even turning max luminance and exposure up doesn't help and completely ruins the graphics. Hoping for a fix so I can enjoy playing. Im just waiting for the game to get some patches and fixes before playing

• 
  Division Legend (@division_legend) reported 21 minutes ago

  @TheDivMobile @Ubisoft is this a joke? They kept delaying the stream, only to drop a month-old recorded video? Nobody there seems qualified, 2-year-old issues still unfixed. Critical problems in development, management, and compliance. tbh, better to just shut the game down at this point.

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 26 minutes ago

  @Rainbow6Game @Ubisoft @UbisoftSupport I WANT A FULL REFUND ON EVERYTHING I SPENT MY MONEY ON IN RAINBOW SIX. YOUR GAME IS COMPLETELY UNPLAYABLE AND YALL ARENT DOING ANYTHING TO FIX IT. STUCK IN PC POOL CAUSE I HAVE AN ELITE CONTROLLER!?!?!? Full refund!! Now

• 
  monster_energy (@monster_gamin) reported 27 minutes ago

  @Ubisoft Fix your bugs in ac black flag please, I can't play for over 3 days now on my deluxe edition 👌

• 
  Hooley (@HooleyHD) reported 40 minutes ago

  @_goongala I agree but the only problem is Ubisoft servers suck and I get kicked from games with 2gb speed internet constantly and can’t rejoin sometimes

• 
  𝕸𝖔𝖗𝖌𝖆𝖓 𝕷𝖆𝖓𝖈𝖆𝖘𝖙𝖊𝖗 (@Lancaster_1899) reported 42 minutes ago

  @ObligedUniform @CultureCrave Problem is they don't determine what other publishers charge, now their first party title completely agree, but to hold them accountable for say Rockstar, or Ubisoft charging $80+ dollars is delusional at best.

• 
  Jericho (@JerichoGTA) reported 43 minutes ago

  @FunkyDragoon @azizzzzzz00 @gtasix_ I think if there is a game that should have the $80 it would be GTA 6 the only problem is that slop companies like Ubisoft that have had the same graphics since 2015 will actually think they can do the same.

• 
  🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported 43 minutes ago

  @eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.

• 
  Chris Rivera (@ChrisdotRivera) reported 45 minutes ago

  @SamuelPGonzales @XBOX @XBOXSupport This and my Ubisoft plus subscription I couldn’t use due to their issues

• 
  Raven Darkholme (@MystiqueX20) reported 48 minutes ago

  @Ubisoft Hey Ubisoft, please wake up and realize that Brawlhalla is the equivalent of Fortnite to Epic or Minecraft to Microsoft. Fix that damn game now and enable permanent cross-progression.

• 
  Jugga (@UbiJugga) reported 48 minutes ago

  @sha77e_r6 @Suspendo_ @Piguta2 okay just because i have done those, doesnt mean he cant do his job, the dev i send reports to is the same dev that bans all of my accs once hes confirmed its me, i have also helped him in the past patch exploits so people can no longer ddos VULNERABLE ubisoft/r6 backend servers.

• 
  Happy Kuro Kitty is on BlueSky! (@HappyKuroKitty) reported 51 minutes ago

  My issue with this is how unilaterally they are making this decision that affects the company's which actually MAKE the games. Like if Guerilla or Ubisoft wanted discs for their next titles, they should have that choice. It's THEIR game, after all.

• 
  Miriam (Miri) 🧘🏼‍♀️ (@miriam_choomie) reported 55 minutes ago

  My 2 cents on this topic: Yeah people are right AC doesn´t need a remake it needs an entire reimagining except the Story and Characters. Before anyone says "but this is from todays perspective" no its not. It was always a Issue that this game was basically you doing the same mission over and over again just to get to the next cutscene or city. And yeah Ubisoft always had a issue with repetitive gameplay but here its just so noticeable. You can have your nostalgia and what not. Original game yada yada. But AC 1 is mechanically absolutely horrible and mostly lives from Nostalgia. I think there is no denying that.

• 
  porkinscopilot (@porkinscopilot) reported 58 minutes ago

  @TheIshikawaRin Actually if they put time into it and money the concept is not awful. However I don’t trust Ubisoft and Tencent (50%) owner to put effort and time into it. They already have a decent service game that could be brought back with time and investment The Division

• 
  Magnus (@MagnusAduro) reported 60 minutes ago

  I revisit this game every now and again. It is genuinely still a great game and a reminder where Ubisoft learned release bad, fix later. Unfortunately, they started releasing TOO bad with unfixable stories, not to mention *** 2 was a disaster. No lessons learned from itself.

• 
  paatrickjane🇦🇷 (@paatrickjane) reported 60 minutes ago

  @Ubisoft fix the ******* launcher

• 
  nveded (@nveded) reported 1 hour ago

  siege is fried every ranked game in diamond is just aptitude users with 0ms triggerbot or ragers @Ubisoft fix ur game

• 
  . (@Silva_costa_07) reported 1 hour ago

  @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

• 
  #APG The Wolf (@tjwolfe616) reported 1 hour ago

  @Ubisoft @Rainbow6Game @R6esports Please fix the drops on Twitch. People on IOS no longer can get them from actively watching due to IOS blocking twitch apps drop progress. I would have gotten all 3 drops today if IOS didn't block.