Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/24/2026 19:35

January 24: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (58%)

    Sign in (58%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (11%)

    Glitches (11%)

  4. Game Crash (7%)

    Game Crash (7%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceToulouse Sign in
FranceLubersac Online Play
United KingdomGlasgow Glitches
NetherlandsBergen op Zoom Sign in
FranceLa Salvetat-Saint-Gilles Online Play
FranceDomèvre-sur-Durbion Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Critical_Fail42 👾 (@Critical_Fail42) reported

    @zDoodFCB @gameranx @Suspended_Rafan FH also has problems although not the same kind. Haven't played it in some time though so not sure about its current state. From what I remember the monetisation was a large issue with both games. Which is to be expected, Ubisoft is hella greedy. As are many other aaa companies.

  • Amrit_Immortal अमृत झोड (@Amrit_Immortal) reported

    @summergamefest Main problem isn't 1st person or 3rd person, it's Ubisoft making it. I can already imagine an in-game store selling booster packs!

  • trinest Trent Petronaitis (@trinest) reported

    I haven't been following Riders Republic so I skimmed it's trailer. It and that basket ball game they tried to launch have the same problems. Ubisoft culture right now for games expecially multiplayer is "my content for my tubers".

  • BrintBrush 🎮BrintBrush & Zue🖥️ (@BrintBrush) reported

    E3 DAY 1 Thoughts - As excited as I was to watch this, the half way point just killed all of my enthusiasm! Ubisoft won me over WAY more than Gearbox did, but the real problem was how much more padding was forced in before they stopped the stream! I expect the next days 2b better

  • Vhero Vhero "The Star The Lights The Way" (@Vhero) reported

    Was really hoping for @Ubisoft to announce ubisoft+ for PlayStation today at their conference :(. Another year will go bye without this service on PS platforms I guess. With FC6 coming and other games I would totally sign up but I guess they don't want my money :(.

  • saximaphone saximaphone 👑 (@saximaphone) reported

    @zippedbinders That's good at least. I don't think Ubisoft Montreal has had bad news either. It's mostly the big American studio down there I think. But still is a big company-wide issue they need to actually deal with.

  • SquishedGamer 420 SquishedGamer (@SquishedGamer) reported

    I would just like it if #Ubisoft would fix Assassin's Creed Valhalla so I can finish the story. #AssassinCreedValhalla DLC is fine and all but it just means longer till they fix the main part of the game. Assassin's Creed Valhalla

  • RokkShow Rokk ✨ (@RokkShow) reported

    @StadiaGamer86 It says Beta in UK version too. I think I’ve seen Stadia market Ubisoft Plus as a beta service though (not Stadia itself).

  • PovTiandi Serious Gamer (@PovTiandi) reported

    Oh, also the whole Ubisoft+ service is $15/month which makes the rumored price more outrageous. Of course, it might just cost $15/month. But I'm calling bullshit regardless. Okay back to Fuser.

  • curtisj38392384 curtisjones (@curtisj38392384) reported

    @Ubisoft FIX IT!!!!

  • HNSOfficial_ HACK N' SLASH @ E3 Showcase Week (@HNSOfficial_) reported

    @DoesItPlay1 Massive L Please Ubisoft make a good game that isn't a live service.

  • TravisTeatime NO GODS, NO MASTERS, BISEXUAL DISASTERS🏴🏳️‍🌈🔞 (@TravisTeatime) reported

    I'm not buying the idea that everything *has* to be overscoped always-online open-world sandbox games-as-a-service dogshit, especially when Ubisoft is clearly capable of funding smaller games for a niche audience on the side in addition to their heavy-hitters.

  • luciendoomdark Dr David Cockcroft (@luciendoomdark) reported

    Lot's of updates to @Ubisoft and their live games in #UbiForward - I wonder what they'll do to help the victims of workplace harassment in their company to move on with their lives? Sure we'll get an announcement soon and that they won't #JustDance2022 around the issues

  • aykrivwassup Ay-Kriv (@aykrivwassup) reported

    @NintendoAmerica Fix the menus, please @Ubisoft @UbisoftSupport! That bright white background needs to either be optional or be gone!!!

  • DoctorStorm_ Seigi Ishida 🆖 (@DoctorStorm_) reported

    @RaymanFacts @ArthurAL04 Crash: i have 3 games from my original trilogy and CTR remade with modern graphics. plus a new game Sonic: they made a live action movie about me that will have a sequel next year. plus a Netflix series, a remaster of Sonic Colors and a new game Rayman: Ubisoft ignores me

  • GeneratorRexy Rexy #FreePalestine (@GeneratorRexy) reported

    I will buy Ubisoft one day and fix all their franchises and work environment, just wait

  • SkyNetCloudTTV SkyNetCloud (@SkyNetCloudTTV) reported

    @UbisoftSupport my payment method has money on it just didn't go through any chance you guys can look into this and fix it for me please because I really want Ubisoft+ <3 <3 <3

  • HaanSoloR6 HaanSolo 🔥 (@HaanSoloR6) reported

    @AutumnMaeTV The issue most people have, but fail to put in to words, is that we've been asking for basic game changes since Year 3 but it took Ubisoft till the middle of Year 4 to start PLANING on said changes, and now we'r stuck waiting for Year 7 in order for basics to work

  • MnemonicSyntax MnemonicSyntax (@MnemonicSyntax) reported

    I've heard different things about Ubiforward, but apparently nothing was mentioned or brought up regarding the continuing issues at Ubisoft. If this is true, I'm just... tired.

  • YeetBsbakery ☀️Yeetbread☀️ (@YeetBsbakery) reported

    @RaymanForSmash @Ubisoft Christ Ubisoft, if you’re not going to do anything with the franchise that turned you into a gaming powerhouse, give the IP to a company that gives a **** like Toys for Bob did with Crash.

  • StruckEllis3227 Nate Ellis (@StruckEllis3227) reported

    I know everyone has a problem with Ubisoft and how they have acted and continue to act but that doesn’t mean that you can’t play their games, I’m all for #HoldUbisoftAccountable but I’m gonna play their games because they are good except for odyssey

  • boyIMP1 boyIMP (@boyIMP1) reported

    @lifeiskillingm3 @Rainbow6Game Ubi has no control over most things to do with console, such as banning people and gathering information about the people who got banned. Ddos on consoles also has to do with the ps or xbox service that you’re using, there’s nothing Ubisoft can do besides less players per servers

  • woogiepooh2013 Woogiepooh (@woogiepooh2013) reported

    @derpferdler I'm not sure how I feel about it. It seems like ubisoft trying to stop people from using custom songs yet using a subscription service so people pay less for dlc. We shall see how this turns out but I think its gonna flop.

  • DragonNexus Ben (@DragonNexus) reported

    @AlleeCatBlues Even if it came out, Ubisoft only really wants to make big open world Live Service games with microtransactions and grind. We're never going to get the BG&E2 we actually want. And the demo they showed off looked WAY too ambitious.

  • curtisj38392384 curtisjones (@curtisj38392384) reported

    @Ubisoft, FIX YOUR ******* SKILL BASED MATCH MAKING, EVERYONE ON MY TEAM ANY TIME I PLAY ARE HORRIBLE AT THE GAME MEANWHILE EVERYONE ON THE OTHER TEAM, ARE ******* GODS AT RHE GAME

  • sociallynomadic Chris (@sociallynomadic) reported

    @UbisoftSupport I watched the Ubisoft Forward event on Twitch and have claimed items gratefully - however ‘VIP Key Card’ also says ‘Claim Now’ but in doing so there’s a red banner ‘Error Occurred - Drop was not claimed’. Can you help please?

  • wmizmin Izmin (@wmizmin) reported

    @assassinscreed dear ubisoft, i hope you will fix the enemy AI and stealth mechanics to make it more smoother like Origins and Odyssey and maybe the ability to wear hood during combat if it is possible. this game has so much potential and u guys are better than this! 💪

  • SuperPositiveGs John J (@SuperPositiveGs) reported

    Ubisoft could've put that Far Cry 6 showcase they did a few weeks ago into this E3 event instead of all the TV/movie crap and small live service updates that could've been tweets. Would've made this show 100% better.

  • YubarReingok ThatWEEBGuy (@YubarReingok) reported

    I was unimpressed by the Ubisoft E3 showcase. Only thing I cared about was Far Cry 6 and even that failed to do anything impressive. Yeah, Giancarlo is in it. And? It was a really broken up cutscene that did nothing to sell me on the game. Maybe something interesting tomorrow.

  • Awesomenezz Mazikeen (@Awesomenezz) reported

    in conclusion of Ubisoft...im still in an abusive relationship....now just ready to get my heart broken tomorrow by Bethesda