Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Brussels	Sign in	16 hours ago
Amane Aït Oussa	Sign in	2 days ago
Lorient	Sign in	3 days ago
Paris	Online Play	5 days ago
Dieppe	Sign in	6 days ago
Tours	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Piotr Malczyk (@b0urne_) reported 3 minutes ago

  @Ubisoft @UbisoftSupport @Rainbow6Game Game files integrity check doesn't see any issues.

• 
  doppelronii ⏳🎲 || The Dream Ending (@dopeowlsimp) reported 6 minutes ago

  @Hollowfun1 I think it's very good! Not in Resident Evil remake level good for ubisoft who had massive Ls for a while now, they really stepped up. It still has the ubi soul unfortunately with the microtransactions and bugs that existed in the og and didn't bother to fix lmao

• 
  MrHux (@HuxMr54049) reported 9 minutes ago

  @TheRealSixTuber Some parts are amazing and fixed but Ubisoft managed to add problems that weren't there simultaneously.

• 
  Swamp Hermit (@FeyFather) reported 10 minutes ago

  @kulpreetvirdi Yes, I can and do demand exactly that. @Ubisoft has every chance to do right by its fan base and instead delivered this glitched, unfinished slop then didnt support players when they had issues.

• 
  HotSauce-SZN (@HotSauceSZN) reported 13 minutes ago

  @Rainbow6Game @Ubisoft @UbisoftSupport the voice chat game chat still does work for rainbow I can’t hear nobody speak. Yall said yall fix it in the update yesterday. Don’t lie to us.

• 
  M🇸🇩الحكم الدولي (@Assassins_M) reported 14 minutes ago

  Black Flag Resynced newest update has terrible micro stutters and frame freezing on PC whenever you jump forward in cities. Seems to be a widespread issue and I tried everything to fix it but to no avail. Gonna have to shelf it till this is fixed. Buggiest Ubisoft game in a while

• 
  Chris Halici (@ChrisHalici) reported 17 minutes ago

  @Ubisoft @UbisoftSupport I’m begging for some assistance with Support Ticket 26341348 . It’s almost been a week, and I just need a quick and simple resolution. I don’t know who else to communicate to in order to address this issue. Thanks

• 
  Evan Nyland (@nyland_evan) reported 18 minutes ago

  @ultraviolet991 @SynthPotato The initial roadmap was for like...five or six games. So after Desmond, Ubisoft had no clue how to leverage modern day. That part of the early games was widely praised. Since AC4 onward though? It's the consistently poor execution that's been the problem, not the original idea.

• 
  ホンダトシナリ (@Hondatoshinari) reported 18 minutes ago

  @TheRealZephryss Ubisoft won’t fix anything LOL

• 
  dev (@killdevin_) reported 21 minutes ago

  @assassinscreed PLEASE fix burning ship chair spawns! Every burning ship should guarantee a chair, or the spawn rate needs to be dramatically increased. This can block 100% completion. @assassinscreed @Ubisoft

• 
  black shadow (@DI_SHI_135) reported 21 minutes ago

  @Rainbow6Game How about you fix the voice chat bug or issue @Rainbow6Game @Ubisoft

• 
  ☆🌙 LunaaBeanz🌙☆ (@lunaabeanz) reported 24 minutes ago

  @Ubisoft Can you please patch "The Other Brother" questline. I was able to fix it myself but had to spend over 30 mins on reddit trying to fix it. For such a big quest - being locked like that & not knowing a clear path forward made that frustrating.

• 
  obnoxious sally from Half-Life 2 (@HL1Tentacle) reported 24 minutes ago

  The day video games become the same price as a ******* PS4 on eBay is the day we will have a second video game crash it just depends on who wants to be the ET for atari 2600 of this or the next generation (and I'm calling my bets that Ubisoft will be it)

• 
  𝓤 𝓛 𝓣 𝓘 𝓜 𝓐 🇺🇸 (@UltimaVIII) reported 27 minutes ago

  Glad to find my Templar Hunt sidequests are completely broken so I cant get the last key. Great. GG Ubisoft.

• 
  Eleni (@eleni_live) reported 30 minutes ago

  @Cheeki_Bambi @TheMarkyG83 @domontovich No it isn't. This is video game and unfair AI isn't hardcore or challenging its artifficial difficulty something that Ubisoft use in their slop. Also nobody cares if its "endgame" nonsense because its not argument. Its your pathetic fragile ego that's issue. Grow up.

• 
  Raven (@Raven_Crank) reported 31 minutes ago

  Ubisoft please fix pc watchdogs 2 it's unplayable with the flicker bug

• 
  Sam🇨🇦 (@Smash1074) reported 32 minutes ago

  @gameinformer Did people just forget that ubisoft is a sinking ship right now. One solid release won't fix a decade of mismanagement

• 
  AESGaming (@gaming_aes) reported 33 minutes ago

  Once I finish Yakuza 6, I plan on checking out the remake of Assassin's Creed Black Flag. I will say this, though.... It could be my GOTY as a videogame, but it already lost 0.5 points due to its "always online" nonsense. @Ubisoft fix it, please.

• 
  .cat (@ilycatwtf) reported 38 minutes ago

  @KaneB_R6 @UbisoftSupport you may try going the DSA route. you’re based in the EU, so the DSA applies to you as a user (it covers any service offered in the EU, regardless of where the provider is established). Ubisoft is clearly within scope. Siege is at minimum a hosting service under Art. 3(g)(iii).

• 
  American Hillbilly (@loserXuser) reported 40 minutes ago

  @AnonymousJon3 I'll try it, thanks man. It seems like every Ubisoft game has problems tbh

• 
  white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported 46 minutes ago

  @TheDivisionGame Hello, Ubisoft. Your team is out to lunch on the current game instability issues, which are resulting in same old usual queue times that never get fixed and You are not actively investigating the problem and send out the same auto response to users. 🤡‘s

• 
  research (@researchwi) reported 46 minutes ago

  @Ubisoft @Ubisoft How to Fix RTX 5060 Screen Flickering in Watch Dogs 2?

• 
  Rockluse (@XCrimsonRecluse) reported 47 minutes ago

  @QNDZYcom Are you smoking crack?!? Dude thinks a free game that was made by a bunch of ungodly greedy morons becoming a paid game is gonna solve it's problems lmao. Ubisoft couldn't pull off an fps even if they had ever CoD, Halo, and Battlefield dev helping them. **** Ubisoft

• 
  Jacob Navok (@JNavok) reported 50 minutes ago

  This is very misleading. Emerging tech didn’t hobble the Ubisoft stock price. Rather Ubisoft’s massive cost structure (employee base) relative to its sales is the problem. Ubisoft has around 17k employees to Take-2’s 12k. Take-2 does $6.6bn in revenue to Ubisoft’s €1.4bn. Take-2 generates 5.5x the revenue per employee.

• 
  OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported 50 minutes ago

  @ThaSwampDonkey @Ubisoft A lot of players are reporting the same issue

• 
  Valkyria. (@ValkyriaNox) reported 52 minutes ago

  @Coinvo It's clear the EU are bought. Look at the Ubisoft executives they met with to screw SKG. The problem affecting the videogame industry's desire for GaaS is bigger than the industry itself.

• 
  Jonathan (@jonnaathan__) reported 53 minutes ago

  @capcomhazard i know but when devs remake a game they usually just fix the controls and some stuff, ubisoft just ctrl c ctrl v the game but with modern graphics, maybe im wrong for saying this tho

• 
  Synth Potato🥔 (@SynthPotato) reported 55 minutes ago

  Three things Assassin's Creed needs to fix as a franchise, in order to be truly back to form: 1 - Procedurally Generated cutscenes: Ubisoft has relied on cutscenes that have no emotion, no proper motion capture for far too long. This style of cutscene has been a stain on every single Assassin's Creed since Odyssey, utterly ruining the presentation of any quest they are used in. Black Flag Resynced is getting across the board praise for how amazing the cutscenes from the original look in the remake, and is getting across the board criticism for how much of a step down these procedurally generated cutscenes are in the new content, it is actual whiplash when old cutscenes sometimes transition into these. Going forward, this system needs to go entirely. It is okay to use this system in side quests in a huge RPG but it is absolutely NOT okay for the bulk of the main quest to have these, let alone in a non-RPG game like Black Flag. Especially when developers like CD Projekt Red and Warhorse Studios are making incredible cutscenes for both their main and side quests in arguably much bigger RPGs than Ubisoft's. Ubisoft needs to start delivering AAA level cutscenes again, this is a corner cut that simply cannot go on anymore if they ever want to make games that are above a 7/10 on aggregate scores. 2 - Writing: Assassin's Creed used to be a leader in storytelling in the gaming industry, now it's hard to even take their stories seriously. A company as big as Ubisoft NEEDS to start putting more experienced, truly great writers on their projects. It's pretty much a consensus now that Black Flag Resynced's new content is clearly written differently, and worse than the original game's content. There should not be this level of quality difference between old and new Ubisoft. Ubisoft currently has Darby McDevitt as their only truly recognizable writer that we all know continues to deliver great material, but it is simply not enough for a company as big as Ubisoft to only have 1 truly notable writer and the rest of the writing to be so mediocre. This is a major aspect that will continue to hold back their games from being considered truly great if it is continued. Hire better writers, make storytelling a central piece of these games again. 3 - Non-linear storytelling and the Target Board: Recent Assassin's Creed games has adopted a non-linear style of storytelling where main quests suddenly gives you the freedom to go after any target out of a list of targets in any order. This is a huge issue because it means there can be no character development for the entire middle portion of the game, these stories are being forced into entirely eliminating character development, recurring side casts and any sense of progression in order to accommodate for the fact that the player can go through the main quest in any order. Naoe could not experience a life-changing event in one quest because the story HAS to accommodate for the fact that you can do these quests in any order, therefore every character in Shadows is static throughout the entire game. Non-linear storytelling has to be entirely stripped out of this franchise going forward. Black Flag Resynced is all the proof you need that writing stories in a linear order makes a huge difference in how you write these games, it used to allow Ubisoft to have these games take place over the course of years, slowly developing and aging their protagonists and side cast through the story. Making them truly satisfying tales. Now, they are just boring target cleanups with small stories that don't connect to each other until the final act, where the story can finally move forward for like an hour before it wraps up. Overall, Ubisoft's issues have stopped being gameplay. I think everyone who's played Shadows and Black Flag Resynced agrees that the gameplay of this franchise is in a good state, especially Black Flag in terms of non-RPG gameplay. The main issue remains storytelling and presentation, once that is fixed, I truly believe that Assassin's Creed and Ubisoft as a whole will been seen in a positive light again by everyone. The ball right now is in the hands of Ubisoft Montreal with Assassin's Creed Hexe, if that game doesn't work out, I really think interest in new games from AC will simply end. And all that will be left is remakes. So I truly hope Hexe nails it.

• 
  Nathan (@natatot) reported 55 minutes ago

  @kiddbanditpro Loved Origins! I definitely have my issues with the direction Ubisoft took the AC series in, but at least they innovated on what they were doing previously. And we should all be able to enjoy what want to. 👏

• 
  Asmana (@Asmana__) reported 56 minutes ago

  @Fred1532556133 @sgaragarru87 Does ps+ contain xbox exclusives? No, does it work on pc and mobile? No, does it have ea play and benefits in ubisoft games? No Missing out on 2 games doesnt change the fact that pretty much the same service exists on other platforms