Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (64%)
• Online Play (15%)
• Glitches (11%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Colombes	Matchmaking	3 days ago
Mantes-la-Jolie	Online Play	4 days ago
Mulhouse	Sign in	6 days ago
Brussels	Sign in	7 days ago
Amane Aït Oussa	Sign in	8 days ago
Lorient	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝒟𝒶𝓋𝒾𝒹 (@moe_epsilon) reported 1 minute ago

  @ReelFacts_yt @CultureCrave Haven't bought discs in 14 years. PS4/PS5 library is 900 games. None of them are delisted. My accounts never been locked The only games that I got that don't work anymore are games like The Crew where Ubisoft shut the servers down on an online only game and effectively killed it

• 
  Der Ältestenrat (@bunchofnumbersD) reported 2 minutes ago

  @BadWolf90_ They complaining about the repetetive ubisoft formula. If a game does that good, no Problem but rebirt has one of the borings sidequest ive ever had to do

• 
  WolfgangMishima (@WolfgangMishima) reported 2 minutes ago

  @LegendaryYOBY When you put every major first party game into a subscription service on day one, I think it does devalue those games. Xbox is now giving us enough data to have that conversation. It’s great for consumers, but whether it’s good for business is another question. Ubisoft has its own problems. PlayStation doesn’t launch its biggest first party games into PS Plus on day one. Rockstar isn’t putting GTA VI into GTA+ on day one. EA Play Pro offers day one releases, but that’s PC only. Console EA Play is mainly trials, discounts, and older titles. Game Pass has been the biggest test of the day one subscription model. It’ll be interesting to see whether Microsoft sticks with it long term or changes course based on the financial results.

• 
  AbuGhamdi (@TurkiTalents) reported 2 minutes ago

  @assassinscreed Please fix your faulty launcher, Ubisoft Connect.

• 
  inkedELCHAPO 🇦🇺 (@inkedELCHAPO) reported 3 minutes ago

  @Riskit4TB @Ubisoft @assassinscreed Had same issue with star wars outlaws got a BSOD at release at the time on the best hardware available at the time. I dont do ubisoft games on pc at release anymore. I also had tried the game out on their ubisoft plus service.

• 
  Glitch (@GlitchTwitched2) reported 7 minutes ago

  @v1bezz0 Retold coming out Ubisoft starting to care about him more And crash is still dead Checkmate

• 
  AP on 𝕏 (@AntiPar2ival) reported 8 minutes ago

  Xbox Game Pass Plus @ $17.99: Everything in the base tier, plus: First-party games arrive after 6 months Your choice of one extra service (EA Play, Ubisoft+, ad-supported Netflix, Paramount+, Peacock, Apple TV+, or GTA+) A better value for players who want more.

• 
  The Xbox Love (@TheXboxLove) reported 9 minutes ago

  @TheRealZephryss Positives: combat and sailing still hold up insanely well, world feels alive. Negatives: still no day one on GAME PASS for these AC remasters, Ubisoft needs to fix that before anything else.

• 
  TheTexasDragonScale2001 (🧡Sonia simp🍑) (@HungrySmash) reported 10 minutes ago

  @joemama1285 @ShitpostRock By the standards of this Ubisoft, problem But to peak Ubisoft, this would look like rookie numbers

• 
  ガブリエル! *Gabriel Beachy* (@The_NekoNoid) reported 13 minutes ago

  @HazzadorGamin It helped them Launch Uplay. A Service so terrible. getting in a Car Crash sounded Better

• 
  Rasen (@RasenTsuSenpai) reported 15 minutes ago

  @TheGameVerse "We identified a problem where people had fun, so we patched it" Ubisoft in a nutshell eh ?

• 
  B85! (@CZseventyfive) reported 15 minutes ago

  @OneHitSword @Variety Tell that to Microsoft when EU/UK forced it to license & operate its game streaming service to Ubisoft as a concession to get approval.

• 
  The Chaos Lounge (@chaosprimeZ) reported 16 minutes ago

  From start to finish the game never disappointed. Graphics, music, Voice acting were all on point. Some voices were over used Ship upgrader and repair person) and some scenes again were extremely overused (successfully commandeering a ship) however the game just delivered and worked. Issues i had in early accesss were all resolved and as such Assassin's Creed Black Flag was a truly memorable experience and one that will stay with me for a long time. If you havent played before or played the original, this is still a game you want to play. I love the fact that Ubisoft despite the usual bloat in the Creed games, allowed me to play the way I wanted and never penalised me for it. Well done @Ubisoft @Ubisoft_UK @assassinscreed this is a well deserved 9/10 and gets the Chaos Seal of Approval. Just a FYI, this game was so good, im going to give the previous games another go. It made an Assassins fan out of me, and now I am one with the Creed. #AssassinsCreed

• 
  MADkurious Gamer (@MADkurious) reported 23 minutes ago

  @xShephardx @Ubisoft This is what we call a worthy critique. The whining and anti-ubi complaints are so annoying, but pointing out real issues in a respectful and knowledgeable matter like this might actually influence change.

• 
  Jamie J. (@JamieJ79749678) reported 26 minutes ago

  @Ubisoft This is outragous! I cannot login to my account ANYWHERE and keep on getting stuck with loops of needing to login to even submit a case. By now this is so annoying I would have canceled my subscription, but even for this I need to login! Your suppost is not helping!!! WTF!

• 
  Chris Cave (@Chrissx_x) reported 31 minutes ago

  @beyond_fps you know you never hear about Ubisoft leadership/devs complain about their subscription service when they offer a more damaging model.👀

• 
  Miriam (Miri) 🧘🏻‍♀️💓 | On Vacation: Canada (@miriam_choomie) reported 32 minutes ago

  Never thought I´d say this but Ubisoft Customer Service helped me faster and less complicated than Valve´s Customer Service... Ubisoft helped me within 2 hrs Valve still hasn´t resolved my case and its already 2 days. I know that this might be bc Valve is bigger but still they want like 2 or 3 extra steps and Ubisoft did that within 1 step. My case was in both cases a Refund case.

• 
  TheGreenHoodLegend (@CannaMuffinMan) reported 33 minutes ago

  @mrscary36 @ExplodinBeef @rodimus_j I see you are a lazy piece of **** that doesn't do his own research and needs someone to hold your hand so here you go: Here are well-documented cases (mostly console physical releases): The Crew (Ubisoft, 2014 – PS4, Xbox One, PC)Always-online open-world racing game. Servers shut down in March/April 2024. Even physical discs became completely unplayable—no single-player, no offline mode left. Ubisoft delisted it earlier and revoked access. This is one of the most-cited modern examples and a major catalyst for preservation advocacy. Physical copies turned into expensive coasters overnight. (Note: The Crew 2 later received a hybrid/offline mode update in response to backlash.) Babylon’s Fall (Square Enix/PlatinumGames, 2022 – PS4/PS5, PC)Always-online action RPG. Servers shut down in February 2023 (less than a year after release). Physical discs (which existed and were sold at retail) became 100% unplayable. No offline mode. GameStop and others were left with unsellable stock that was given away or destroyed. Overwatch 1 (Blizzard, physical editions on PS4/Xbox One)When Overwatch 2 launched as a free-to-play live service, Overwatch 1 servers shut down. Physical discs no longer function as the original game. (You get access to OW2 instead via the disc in some cases, but the original experience is gone.) MAG (Zipper Interactive/Sony, PS3)Massive multiplayer-only shooter. Official servers shut down years ago. The disc boots to a menu but is unplayable without servers (some fan private servers exist for dedicated users, but official play is dead). Warhawk / Starhawk (PS3)Online multiplayer-focused. Official servers long gone (fan efforts keep some playable). Pure physical ownership doesn’t restore the full experience.

• 
  Ryan A Wilton (@Channandeller) reported 35 minutes ago

  I thought @Ubisoft supposedly fixed the weather problem in #blackflagresynced. it feels like its just a permanent electrical storm with a minimum of 3 twisters all the time now

• 
  Ruro (@RURON1N) reported 37 minutes ago

  @TorinTnT @TeddyShinobi @JakeSucky West of the east, it's an issue in Europe too, Ubisoft is a European company after all.

• 
  joey (@Trippahive) reported 37 minutes ago

  @AdrianCole1980 @GhostRecon Give me wildlands back with 60 fps the best ghost recon. All these fans crying about a new game like it’s not Ubisoft lmao make them go back and fix what they put out before making newer slop

• 
  jokers wilde (@Brickster86) reported 38 minutes ago

  @Ubisoft black flag resynced on the kenway missions only allows you to go for the art pieces once. Meaning because it won't show up after mission failed and I have completed everything else in the game, I need to know if there is a fix for it or if I need to restart from scratch.

• 
  Ajay77 (@IdekFr0101) reported 38 minutes ago

  @Rainbow6Game To anyone who sees this, if you have an Elite series 2 controller on Xbox turn it off and connect an original Xbox controller, switch back to console lobbies and then reconnect the elite series 2 controller. @Ubisoft @Rainbow6Game where ******** is the fix bro? 2 days now

• 
  Nadaluffy (@NadzazRey) reported 39 minutes ago

  @EASFCDirect along with Ubisoft, the worst ******* gaming companies in the world. Fix your **** up

• 
  Reetoban Chakraborty (@RitzDesmond) reported 39 minutes ago

  @beebomgaming @Ubisoft No they are not. This is just a remake. The next IP they will again screw it up with some stupid live service that nobody wants.

• 
  KAIZAR underscore 3️⃣ (@Kaizar_3) reported 46 minutes ago

  This game went from being a sequel of an acclaimed platformer to a ******* space sim prequel nobody wants. Ubisoft should release it and let the ship their on crash already.

• 
  Lando, the Chef (@_Lando7763) reported 50 minutes ago

  If I'm still playing your "narrative-driven adventure," we're approaching 80 hours, but you haven't given me a new gameplay mechanic or anything new since hour 6, and I'm just hitting checkpoints across a world map, we've got a real issue. The oversaturation of "Open-world" titles from the likes of UbiSoft and Bethesda were just as detrimental to the gaming industry as Free-To-Play cash grabs and Hero Shooters.

• 
  Brady 💿 (@AchsuallyBeej) reported 52 minutes ago

  @Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.

• 
  nash (@ardennashh) reported 58 minutes ago

  @Ubisoft @Rainbow6Game I KNOW YALL SEE THEM CRASH REPORTS. FIX THE ******* GAME BEFORE I TAKE THAT TRIP. THERE IS NO REASON MY GAME SHOULD CRASH TWICE EVERY GAME.

• 
  Zach Makol (@z_Mak297) reported 60 minutes ago

  @BratorNews @Ubisoft @assassinscreed I love that no one seems to freaking care that there is ZERO haptic feedback in the entire game. Idk what the hell is taking Ubisoft so long to fix something that makes a huge difference experience wise.