Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 19: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orléans
|
Sign in | 7 hours ago |
 Newport News
|
Sign in | 2 days ago |
 Umuarama
|
Glitches | 2 days ago |
|
Sète
|
Sign in | 2 days ago |
 Fischerbach
|
Sign in | 3 days ago |
 Dublin
|
Online Play | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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MyMaryJane🇺🇸 (@Jaucy3) reported@UbisoftSupport I’m trying to link my old PSN to the Ubisoft account I’m currently using. I opened a ticket to resolve the issue but I read I can try tweeting at you guys to help me speed it up past the possible 2-3 days
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Amit Saxena (@Amitsaksena) reported@TheDivisionGame Not only on Tuesdays, but Ubisoft servers always have poor connectivity issues.
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Serge343 (@Capcom333) reported@chrisquain @AlexTownley227 @GermanStrands You can name a handful that are that way, mostly from Bethesda and Ubisoft, but it's still not a huge issue, at the moment.
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Crater Bob 🇨🇦 (@Crater_Bob) reported@snoozychu @serdisbad And people wonder why I stopped playing that friendship-ender of a nightmare! @Ubisoft can't stop making these broken-*** games, I mean look at Siege, the marketplace for the game is STILL down after the Christmas hack nearly five months ago! X_X
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spongeaa (@spongeaaa) reported@Wokelander_alt3 matter of fact thats the problem with modern Ubisoft, they are trying to turn non-RPG games into RPG games, this is why Watch Dogs and Far Cry is a dead franchise
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NRX2002.LN4¹🐢💜 (@NRX20021) reported@R6esports @FiveFears how are they, probably, the only team to have these issues, with everyone having the same gear, they cried enough about it on here, saying ubisoft wouldn't treat them like that if they were Faze, crazy
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Red&Dread (@RedandDread) reported@UbisoftSupport @Ubisoft @TheDivisionGame I have been getting an unusual amount of Delta errors ever since the last major update. I know you're experiencing issues with your servers but this is a joke. When is this going to be resolved? Frustrtaing Ps5 Division 2
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Master of Controversy (@THe0GAmer) reported@PlayStation Adding a 2 year old broken flop to ps plus is not a win it is ubisoft begging for scraps after their star wars disaster
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هوس. (@nDmm79) reportedIt has been 13 days with no resolution to my issue in The Division 2. This level of delay is completely unacceptable for a technical support case. I expect a definitive update and an immediate fix. @UbisoftSupport @Ubisoft @TheDivisionGame
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MomentoMorii 🔞 (@MomentoMoriii_) reported@Ubisoft when fix breakpoint ? :)
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gamegambiertv (@gamegambiertv) reported@Ubisoft @UbisoftSupport steam support is more useful than your customer service since they give me alternative methods to prove ownership such as proof of purchase which that person doesn't have and doesn't even own the correct license for siege which I still hold on my account collecting dust
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Sabamika (@Sabamika1) reported@CombatFli @Wario64 Cloud gaming and EA/Ubisoft claiming the future of gaming is live service are bad running jokes that should go away. But never will.
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Master of Controversy (@THe0GAmer) reported@TheDivisionGame Ubisoft calls the division 2 battle for brooklyn a big event but the same broken beta crashes still ruin every session
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EvrythingWillBeOk (@EvrythingO) reported@Pyro2678 @flamingbofa2 @GA_Reviews If they will create good games ppl will buy them again, simple, i dive deep in Ubisoft and their biggest problem was Paris headquarters they are responsible for their flops not devs but they fired them so I am bullish on their stock
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eskimo (@eskim027) reported@Ubisoft fix your ******* game you retarded *** inbreds I’m tired of playing a game and every game I get into there’s a ******* cheater
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CONTENT CROW (@C0NTENT_CR0W) reportedSo @Ubisoft you guys make strikers into rotation and refuse to fix the game so we can play….coincidence I think not, can’t wait to get 3 protocores as compensation, what a joke
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IshayuG (@GIshayu) reported@thaonlyjonathan @Pirat_Nation They sure aren't very active. I can find several games on Steam that are still for sale right now that don't work due to broken DRM. They've literally revoked my license before I got it! Examples include Might and Magic: Heroes 7 from Ubisoft and Homeworld Remastered Collection Mac version from Gearbox.
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Locke 🎼🔨🍵👻🎤👑 (@lockendkey) reportedI've had this issue with Ubisoft Connect for like YEARS now where it's not linked properly to my steam account so when I launch Ubi games through Steam it never works. For some reason I keep launching them through steam like a Dog and going 😯 when it doesn't
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Jomy james (@Jomyjames3) reported@UbisoftSupport Why u guys suspended my ubisoft account. I didn’t do any mistakes still suspended without any information. Now iam struggling to login.
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BRATOR (@imbratorX) reported@yupidk_ @lucyjrobyn She's got a large amount of reach. It's not a bad investment of Ubisoft to invite her. Any Game Studio would benefit from partnering up with her. The issue is not with her.
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Mdrcamaro (@_MD_04) reported@UbisoftSupport Can I please get help accessing content that I have purchased? I have been stuck on a wild goose chase with Ubisoft support chat for TWO YEARS for this issue? Please let me speak to someone who can get things done. The incompetence I have experience has been very upsetting
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dustin (@CryBagDusty) reported@UbisoftSupport Ubisoft connect is broken and not one person at Ubisoft is aware of it. Please fix it. And don't release new siege content until basic things are fixed like joining people without fake error codes
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GIGABEAR (@Gigabear_X) reported@gemmabeepo @SyntheticAnima Whether it's a problem honestly depends on how the lore worked out and if this damaged the ability to have a compelling story. A question I'm not able to answer myself. But in general, the answer is a huge yes and has collapsed companies before. Ubisoft comes to mind.
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Mitch Rogers (@Delta4Mitch) reported@Ubisoft The division 2. when are you going to fix the music in safe houses?? Same old yapping dialog for 2 years now but No music.
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bobs burgersssss (@wAtErR2124) reported@AkiraAmora @Ubisoft Typical Ubisoft issue
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The Searcher (@SumioMondo666) reported@CultClassicCage I did everything to make video game industry become popular to improve it, now it is my responsibility to kill the video game industry to fix it to create an ecosystem only by gamers for gamers without greed. First step ending Kojima Productions, Sony, Xbox, Ubisoft and CDPR lol.
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zlS0VIETlz (@zlS0VIETlz) reported@RinoTheBouncer This law 100% pass with full refund to the player being part of it when it comes to game studios like Ubisoft shuts down due to bankruptcy and will be not be able issue refunds
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k.k (@KaiLovell02) reported@UbisoftSupport i literally cant connect to ubisoft. i cant access my games on ubisoft connect it just keeps saying a service is unavailable and i cant login. I cant even login on the website. ive spent alot of money on one of your games and cant even play it
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UTD Chaz (@utdchaz1) reporteddidn’t have one at the time so but I logged into in through it being linked to my psn but I unlinked it to link to another Ubisoft account I could access the email to to try and solve my age verification voice chat problem and in doing so have lost all my progress I spent years
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Lone (@gaisericss) reportedThe black box missions in Unity pretty much were just pseudo Hitman missions that were also based on the assassinations from AC1. If it and Syndicate were better games then Ubisoft wouldn’t have had the current issue of a split fanbase