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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (75%)
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Online Play (14%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play | |
 Saint-Jory |
Sign in | |
| Aubière |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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jordan
(@jo291) reported
If there is any publisher or big game company that rightfully deserves to go under ubisoft is probably pretty high up there so I'm not too broken up about the whole news concerning them. Hoping the talented people there can find an employer who will take care of them better.
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Aaron Williams
(@Brownplaydo1984) reported
@UbisoftSupport Also you have asked for an image I can't actually provide me logged into my ubisoft account with my psn account which is part of the issue
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Deskerjay
(@deskerjay) reported
@UbisoftSupport @ForHonorGame PC For Honor party invites are nigh-impossible to get functioning properly. Ubisoft connect is a broken platform, people appear offline while in-game and can't be invited. Game restart/pc restart/router restart does nothing. Add steam integration!
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That Dude from Canada
(@WR_Central) reported
@B_Lee253 That is the primary glitch that Ubisoft made reference to in that they were trying to fix it. They came out with patches for Origins and Odyssey relatively recently, so it is possible they will for this too
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Amettion YT
(@Amettion1) reported
@Ubisoft On xbox, when you play trivial pursuit live 2 and you pick the same question at the same time. For example, on grab bag blitz the game freezes. Can you fix this please?
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Ren
(@__REN9__) reported
Can ubisoft fix their servers please? The game is literally unplayable with these servers like bro please #RainbowSixSiege
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Ezroz
(@EzrozMonkee) reported
Like, I almost guarentee that this game turns into a live service game that gets canned after a year because its not making any money. Or Worse, Ubisoft tries to NFT this sucker and have it fail even harder than the last time they tried it. (Cont)
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Kiusaaja22
(@kiusaaja22) reported
@growtopiagame fix yall ******* servers cant even get on the game only says located server connecting and then error **** ubisoft yall cant do ****
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Yahya
(@Yahya_no_1) reported
@StutteringCraig Talk about how Ubisoft ended up the way they did by going hard into NFT & live service games
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😔
(@semenkage) reported
@Ubisoft CROSSPLAY ON CONSOLE SERVERS ARE **** FIX YOUR DAMN GAME
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Josh O'Neal
(@RealDeal_JONeal) reported
@carpoolgaming I promise this is my last one sorry guys. I'm a huge assassin's creed fan with the news ubisoft might be in bit of trouble and acquisitions being the thing now a days do you see them getting grabbed up by one of the bigger companies?
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Thedmsman
(@thedmsman) reported
@UbisoftSupport @Ubisoft fix yo damn game pls (ghost recon :wildlands)
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₵Ⱨ₳₥ɆⱠɆØ₦ (Photoshop Commissions Open)
(@bewarchameleon) reported
@ZipZappity how many of these people still buy ubisoft games? actiblizz games? EA games? konami games? i'm surprised another gaming crash hasn't happened yet
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Grant
(@GrantRencourt) reported
Nice of Ubisoft to port the Division 2 to Steam and then not bother to include Achievements or actually provide a version that doesn't crash every 2 mins as well. By all accounts it's an absolute horrorshow of port which is really unstable. I used to have crash issues on UPlay.
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Xbox Juan
(@XboxJuan4K) reported
@JAAY_ROCK_ Amazing movie. That Ubisoft game looks promising, too bad they seem to be having lots of problems to push games out lately
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Kloot Zakken
(@ZakkenKloot) reported
@JokerNarukami Ubisoft has a problem with creativity. Has nothing to do with subscription-models. Star Wars Jedi: Survivor and Dead Space can be played Day-1 on EA Play Pro. Keep that same energy.
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Jerry
(@jerrydaviss) reported
@UbisoftSupport @Ubisoft fix ur game
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Freddy Bigballs
(@FBigballs) reported
@Ubisoft fix your ****** game what is this bullshit I can't ban ******* nighthaven labs and then I get this ****** map
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Digital Fracture
(@FractureDigital) reported
@Ubisoft I’m glad you guys are buckling down on spending. That’s been an issue for all triple AAA studios. But for Yves to lay this at your feet while still collecting a hefty salary isn’t something a leader should be doing. Sorry i love your company and this sucks.
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Maverick Mavs
(@mavuuuuuuuuu) reported
@UbisoftSupport Shut down your studio whatever u want to fix all ruined better not to... this not same old @ubisoft we know
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Deibos
(@DBShootss) reported
@UbisoftSupport @missthing1960 Don’t come at missthing like that. You ppl always say issue is resolved. Then say oh here is a booster how many boosters have you issued because of this issue? Every time you guys say it’s resolved but it’s not!! Ubisoft is FKN laughable unreal engine would take siege 100x higher
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KaruTey
(@KaruTey) reported
gg @ubisoft for fixing #Rainbowsixsiege and bringing buggs into it that will crash the whole ps. soundproblems, clitches, crashes, what a great game to play after a year long pause. Last year Rainbow was playable, it was good, then they wanted to get their buggs fixed. I see....
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ltd_boris
(@ltd_boris) reported
@Suryarkiz I think Ubisoft never learned. No one liked the uPlay store for reasons, but they still forced pc players to use it. Also some of their pc games are still broken and they never at least tried to fix it. Now they're in need of money because their last games didn't sell well.
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Zakkary Goodwill
(@THZincTV) reported
@UbisoftSupport I’ve already DMed you and @ you about this. I have an account on PS5 that is having issues with cross progression onto an Xbox. I’ve already linked the Ubisoft account to an Xbox account and when I try to login on that Xbox account into siege it says to login to the original acc.
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Luis Saldaña
(@Laszer79) reported
@leroygaming1 @LinusTech @Ubisoft Last month I bought Scott Pilgrim in Epic Store, it didn't even let me download the game itself it asked me to link my epic account to their Ubisoft connect service. Refunded inmediately. Then I found out that Steam was gonna have it in January and waited until then.
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Mikey
(@Nolandvoids) reported
@XboxGamePassPC It forces you to use the riot games app which is beyond frustrating when attempted to delete titles. Riot games through gamepass doesnt utilize acheivements either, much like EA and Ubisoft. This needs addressed.titles on gamepass should be expected to have base service features.
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Dr Emil Schaffhausen
(@DocSchaffhausen) reported
@UbisoftSupport @UbisoftSupport can you DM me to help me with error when connecting to Ubisoft connect at launch of JD2023 please. Seems a common issue on PS5 so can't play the game despite trying to unlink PS5 and re-link. Tired of getting lost in your support forum and on discord
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Brian Gade
(@BrianGade71) reported
@Black_D_Gamer1 Honestly I would call Ubisoft a AA publisher, problem is that they have the budget of a AAA publisher. 95% of their games are mid.
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H1mmel
(@H1mmell) reported
@UbisoftSupport Hello, I havent been able to log in to the ubisoft connect for like 2 weeks. It only says "A ubisoft service is currently unavailable" and I have tried multiple things that arent working... pls help
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Braxton Boyte
(@braxtonboyte) reported
@Ubisoft Fix your for honor servers holy ****