Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (19%)
- Glitches (8%)
- Game Crash (7%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Sign in | 12 hours ago |
 Sydney
|
Sign in | 19 hours ago |
|
Delhi
|
Matchmaking | 2 days ago |
 Mittweida
|
Sign in | 2 days ago |
 Erstein
|
Sign in | 2 days ago |
|
New Delhi
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cappuccina (@Cappuccina6) reportedSo, if you face the same issue 👀 I was able to complete the download by enabling a VPN to US 👌🏽 Disabled it before logging into my ubisoft account and it worked as normal after that. It also doanloaded other assets in the background while playing the tutorial 🫡👌🏽 #TDResurgence @TheDivMobile #TDR
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🇮🇳IAMTHEKNIGHT (@Batknight47) reported@wojakcodes Ubisoft doesn't has story problem They have a story telling problem People like marc Alexis cote destroyed ac brand imo. Graphics and art direction have always been top notch but my god they need good writers back.
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JSL (@J_S__L) reported@AI_EmeraldApple @NikTek Exactly + Ubisoft would never listen to feedback and fix things so quickly
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Toby Verboven (@MrTxbyyy) reported@lMxvment @UbisoftSupport @lMxvment file a complaint on signalconso! i literally got my account back this morning because i mentioned it, also when you file a complaint you have to send the support ticket and they send it to ubisoft, so if they dont fix it they could be fined
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Spencer K (@SpenkerC) reported@LifeisaGameMag @KahliefAdams And both were pretty solid lol For AA/AAA, I have been disappointed by MLB The Show 26 this year But most sports games are copy and paste glitch fests on launch Madden/2K/etc.. COD & Ubisoft have been bad quality for years imo. But what else???
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W (@Waefent) reported@therianamp Ubisoft, evolve into Epic, or die. If they can create 1 live service game it prolongs it is life. The odd part is that these companies do not release source code / internal IP before going out of business or for their older / failed IPs.
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Baudi (@ohBaudi) reportedubisoft needs to figure this **** out, i built a brand new pc just to be able to stream let alone play siege 6 months ago and i was averaging 350-400 on all maps, 6 months later (2 seasons) and im down to 270 maybe 300 on avg on all maps, either i need help or they needa fix it.
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Oliver Jay (@ohjay117) reported@Ubisoft It feels Like to lag and bug around the world, core Game Sems Nice, you Serbe is a Alpha Version of that Game. Needs a lot , a lot of improvement or Game will die over time :(
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Dachi (@MrDachi87) reported@skoutintheskies @Randall85850773 @JoeFromSeattle1 Unfortunately, with some games it uses different extensions. To play games like Overwatch 2 and Crash Bandicoot, you have to download Battlenet, but also Ubisoft and EA make you do this too, not only on Xbox App but on Steam too.
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Tugra (@Gorgorothh) reported@UbisoftSupport @assassinscreed Hello, my Ubisoft account is LilTugra. For a long time, I have been trying to verify my account to play ranked mode, but I’m facing an issue. I cannot log into my Google account because the 2-step verification code is being sent to an old email address that....
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hateape (@hateape) reported@terminallyOL Because Ubisoft games just don't have good gameplay anymore whereas this does. If it's actually fun the repetition isn't necessarily an issue. AC just wasn't fun enough.
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RM's Gallery of PLAY (@GalleryOfPLAY) reported@AlexCVJ The microtransaction argument is flawed, because it simply doesn't get in the way of your experience with the game. The core issue with the Ubisoft open world games is that 90% of the mechanics and game aspects are all crammed into the first region, and then it's the same thing over and over and over and over again in the rest of them. There's nothing to be curious about. You can learn everything about the game's structure from the first 5-7 hours. A game like Crimson Desert on the other hand, has a lot of things that are hand crafted. But also, a reason why the comparison is unfair at the end of the day is because: 1. The AC games are NOT sandbox games. That's a very different thing. They are linear action RPGs. A more fitting comparison would be something like The Witcher 3, which the AC series failed to copy despite this RPG shift being inspired directly by that. 2. Crimson Desert has been in development for 10 years. On top of that, costs of game development are far below the ones in the west. Western companies not only cannot hope to have such long development cycles, but also need to develop games with structures that are as safe as humanly possible so that they can, to a level, manufacture the chance of at least making their money back.
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Jason Storm (@Jason_Storm84) reported@fandompulse Yeah they choose their downfall and if they don't listen to their fan base, they will ultimately go bankrupt. Look at Ubisoft, they put millions on a game no one asked for, Skulls & Bones calling it the first AAAA titles and it crash so bad. All they had to do Black Flag remake
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Creatinewarrior (@X420kinkbarkerX) reported@ManwithoutF @StarWarsOutlaws There have been a massive of updates, it released unfinished. I purchased it day one, played it, the next day receiving a email from ubisoft declaring since I played it before updating my save was broken and I had to start over. It was unplayable slop on release.
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Static-kun (@Staticulator) reported@lofi_lover0930 ubisoft was a small company as well at one point and they made some generation defining games. the problem is that growth in this industry leads to loss of vision and creativity.
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Pedro (@AssassinoPedro) reported@terminallyOL The problem was that ubisoft filled the map with pointless collectibles made with low effort. I don't know about Crimson Desert but if most of it is quality side content that actually engages the player without feeling repetitive then it's better than ubisoft, if that's the case.
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EL Dumb leaker (@ELDumbLeaker) reportedI can confirm Ubisoft is working on an update to the "60fps 4k update" to actually : Fix the framerate issue , pop-in , resolution , and deliver better graphics. Those updates are more like side project at ubisoft than anything else.
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HM Gaming Station (@hmgamesnsoftwa1) reported@TheHiddenOneAC Ubisoft wants us to believe that their updates require a lot of devs and hard work, but in reality, they could easily add or fix these features in their next updates. Ubisoft su*ks
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Hey Hey (@thisisheyhey) reported@NikTek Ubisoft owes us money for The Crew 1 and a problem in South Park L'Annale Du Destin that keeps certain players from finishing the game and you get zero refund. So yeah I would still say F them and try to get the game for free
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Aman Jagtap (@Ffgp68787) reported@UbisoftSupport My Ubisoft account may be compromised. I got emails about password reset, password change, and a US login (I am in India) which I did not do. Now I cannot login, reset email not coming, and it shows access restricted. Please help recover my account.
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Ethan (@CipherCantShoot) reported@VarsityGamingTV That's fair, if Ubisoft does it right I'm all for it. Issue in the past has been when something becomes meta, it gets obliterated instead of pushed back in-line. LMGs were useless for the longest time.
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Killadad (@Khilladad) reported@NikTek If ubisoft made this exact same game themselves and they were met with criticism at lunch like crimson desert was, Ubisoft more than likely would not have fixed issues but rather placed blame on the player base. In that scenario where the game doesn't get fixed and the players are treated like cattle, no they would not like it. If Ubisoft somehow acted completely different than how Ubisoft Acts and they fix their game quickly and they engaged with the community in a positive way then yes people would love a Ubisoft game that mirrors this.
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Agreed 👍 currently they only have a way to sign in using Ubisoft, Apple or Facebook
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Dudeston (@Sircalmore) reported@Ubisoft @assassinscreed. Sweet update but maybe fix the error where on load your Character goes through all the Kane and Kinu quests reward Items. She lists them like she is getting them again and then you lose all the items including the trinket to get back into the cave.
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NotImportantUser (@NotImportantUs1) reportedI feel like every time this comes up, nobody brings up the obvious: This was a single-player game. It was sold as a single-player game. But, in order to play BY MYSELF, I had to connect to Ubisoft, to then DISCONNECT, and as it can't connect FIRST, the disk is a drink coaster.
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kaezera (@kaezeraa) reported@UbisoftSupport @Ubisoft Is ignoring my DSA complaint and not allowing a human review of my ticket which is against article 20 of the digital service act. I lost a lot of money and i will keep posting this until i get human attention.
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AceAdxm (@AceAdz_) reportedPatch notes for today's #mw2019 update by me - social icons update - ubisoft stuff added - NO WARZONE 1 SERVERS ARE NOT BACK - removed gamebattles - version is now 8.68 - minor anti cheat update (e.g some mron **** not working )
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Voltorik (@Voltorik_) reported@mind_worm_ Maybe they should try not working for blizzard or ubisoft and then they'd have some joy in their life.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Juba (@OMGItsJuba) reported@Kabal__81 @TheDivisionGame @deogovakin This is a Ubisoft server issue not a Massive/Division problem