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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Duluth |
Sign in | |
 Vienna |
Glitches | |
| Dallas |
Online Play | |
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jd
(@Jd13846944) reported
@Ubisoft Fix @Rainbow6Game or we quit on console
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wixu ㅡ valhalla spoilers!!!
(@eagIecroft) reported
i want to read eivor x randvi fics already, pls @ ubisoft fix the bugs so i can continue playing 😑😩😩😩😩
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Kn1ght4
(@4_kn1ght) reported
@Ubisoft I have just gone into a ranked and I have been ddosed I got a 1hour suspension and also lost my ranked please can you have a look into this and try to resolve this problem it also happend to my other friend in the game!. My gamer tag is Kn1ght4_
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BlueExorcist
(@Franco01615148) reported
@Ubisoft Til you fix the yule festival for Ac valhalla? Is that what's going to haap3in 3 days?
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Cole Warner
(@Cole_Warner) reported
@Ubisoft AC Valhalla is a glitchy mess and now a visual glitch has made me walk away from the game. Your support sucks
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Jess
(@Jesstipping) reported
@UbisoftSupport I have an issue! I subscribed to your Ubisoft plus, installed a game, and then my account was suspended. The payment has left my account, but I’m unable to use my plus account. I really can’t afford to rebuy a subscription at this time, please help.
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NickJakobs
(@NickJakobs1) reported
@Ubisoft Once again , disconnect , once again , suspension penalty , once again, renown penalty. PS4 R6S . Pathetic, all these years still not fixed. The only thing they are god at is putting money in their pocket. Worst company.
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Matthew Webster
(@ahhfuckit) reported
@Ubisoft 3 days until some poor people part with hard earned cash, only to find the game won't work,, I hope for them it isn't the case but every other game you have released in the last 2 months has been broke on point of sale, you rip off merchants, u will have to wait months for a fix
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Amarion
(@Minmarion) reported
@TEEHIGGlNS @David__Jetta @ajm5053 Ubisoft has a sub service? What kind of bullshit is that?
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Mr.Chi-♿️-(97%⬆️)
(@MinitankGaming) reported
@GWV110 @CommisarKraegus @IGN Played on PC - enjoyed it for what it was, but am vehemently against the CDPR management tactics of knowing pushing out broken **** and leveraging apologists for insulation from accountability. Ubisoft/EA type tactics. The game was not what it should/could have been either.
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G_da_Gaymer
(@G_da_Gamer) reported
@AskPS_UK how do I go about getting a refund on the Store as @Ubisoft have not resolved my issue and I am running out of time before the cut off date of the original purchase?
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Lazslo
(@LazsloR6) reported
@Arsvor1 yes i got the same problem, i gave uplay administrator rights as well as the rainbowsix.exe then it worked for me
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wario land, cretin
(@warioworld2when) reported
@ChomperT a man can dream 😔😔😔😔 my reason is that the plan lines up for crash and the two biggest ubisoft franchises (rabbids and assassins creed) are mii costumes and the lone rayman spirit has no original music for its battle or any additional spirits
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Dereck Toy
(@DereckToy) reported
@Ubisoft Having an issue with the Ceolwulf/Burgred conversation at the crowning where off screen men and women talk in loud voices even as Burgred is speaking. Its annoying and takes away from the seriousness of the scene. Please fix in next update.
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TigreLord
(@Tigrelord69) reported
@Ubisoft fix the bug of report east anglia oriental in valhalla for god sake
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Taria Murahwa
(@Mashuma12) reported
@Ubisoft Hello i am currently having an issue while playing AC Valhalla. It is not autosaving any of my progress after the unholy father mission. After having to restart the mission twice and then moving onto the next it still does not save any new progress.
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StaticBuzz
(@buzz_static) reported
@assassinscreed @Ubisoft I am seeing reports that the lady is no where to be found for "Edmund's Arrows". I have received a couple of comment over the last week about this. I wanted to give you a heads up as I didn't see it on your known issue list.
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Jay
(@JayWasSleepy) reported
I lost access to my old Uplay account because of a Two-factor authentication issue. So I made a new account because I don’t want to deal with customer service. Any mutuals who want to add me on there feel free to send a DM either here or on discord and I’ll send you my user info
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Lord_Nox13
(@Lord_Nox13) reported
@SuccubabeBrandy A bad, broken mess of a game you say? One that's hilariously bad, hmmmm... I'd say anything from Bethesda, but not sure you'd like the style of them. GTA/Red dead online both are broken, but more frustratingly broken, and mp only. I guess Ubisoft games do fit the bill here lol
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Chris Katechis
(@ckatech) reported
@Ubisoft @assassinscreed Can you guys fix the bugs? Arrows, broken pig, etc?
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Drew M.M.
(@JUNEBUGGxCOx) reported
@Ubisoft Or you can fix assassins creed and the online service issues instead pushing out water trash!
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Mr. Atom #BillsMafia
(@TEEHIGGlNS) reported
@David__Jetta @Minmarion @ajm5053 Issue is that I doubt it. EA tried it and finally had to give into MS because sales weren’t doing so well. Ubisoft’s sub is also horrible and I don’t know anyone who has it
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Michael 🇮🇪
(@Mick_Boss) reported
@Andrew_Reiner bugs and broken launch were a smoke screen for the fact its noty really a deep rpg more of looter shooter with some ubisoft style dialogue choices feels like a mix of trends from last decade all put together 7/10 (good side stories though and judy rules) ps4 user
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FieryGarfield
(@fierygarfield) reported
@AthenaMayaTWD @Ubisoft @assassinscreed Don’t fix what ain’t broken
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Bunnny07
(@LSLDXL) reported
@Ubisoft please fix the R6 Siege matchmaking. I'm a level 64 and i get put up against level 200+, golds and even diamonds......
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poison by bell biv devoe
(@mrpoostanky) reported
Wait people are getting angry at gamepass? For what? Not being a worthless subscription service like most gaming subscription services? Yall should be angry at **** like uplay or some ****.
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Youssef Saad
(@Youssef90294674) reported
@Ubisoft @assassinscreed happy birthday altair and ubisoft MAKE A REMAKE AND FIX VALHALLA
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Sweatii.
(@sweatiionpc) reported
@Rainbow6Game Doing everything but fix your game huh @Ubisoft
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HJR-
(@Hajontop) reported
@NotFreq @Rainbow6Game Dear @NotFreq We as a company do not care about the game anymore. In fact, these cheats were made by us so we can make extra money on the side. This is why we do not like to talk about cheaters or even try to fix them. There will be no operation health 2. Kind regards Ubisoft
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Sly
(@Slyzxxx) reported
@midiankai @CDPROJEKTRED The issue on hand is investors pushing for releases upon releases. Such as the case for ubisoft and cdpr. Private companies don't have that issue and can decide two additional years