Ubisoft Connect

Is Ubisoft Connect down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/27/2025 22:45

December 27: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (73%)

    Sign in (73%)

  2. Online Play (14%)

    Online Play (14%)

  3. Glitches (8%)

    Glitches (8%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Online Play
FranceChâtillon-sur-Chalaronne Glitches
GermanyWaren Glitches
BrazilSão José do Cedro Online Play
FranceSaint-Genis-Laval Online Play
FranceSaint-Jean-Pied-de-Port Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • sgpkiller13 quiler (@sgpkiller13) reported

    @CrayonBunn @ebabativa05 @Ubisoft Crash bandicoot 2

  • enricozerodx Enrico ZeroDx (@enricozerodx) reported

    @Ubisoft Not Crash 4

  • Mizuki_Moths Mischevies baster (@Mizuki_Moths) reported

    @Ubisoft id be able to if you dident kill your games from being playable after they stop being profitable games as a service is fraud.

  • Crash49676428 Crash (@Crash49676428) reported

    @Ubisoft Crash bandicoot

  • blakegriffen25 JustHereForWojBombs (@blakegriffen25) reported

    @Rainbow6Game Hi Ubisoft, my games broken. My battle pass doesn’t give me any tokens (currently their 26 without any tokens!) I didn’t receive my charm from the previous season. HELP PLEASE

  • Lenoxmst Lenox (@Lenoxmst) reported

    like, i don't see how little ol me hindering myself from a cool experience made by people who put a lot of love and care into something is gonna save the world, (not especially talking about crash, Mario and Rabbits looks pretty cool but Ubisoft also has a very bad rep)

  • 1Fire329 Fire329 (@1Fire329) reported

    Of all my game systems/programs @Ubisoft is the only one I ever have issues with. And it's normally when I try to play with friends online where I cannot join, or accept game requests. No other program...only Unisoft

  • imskuoi skuoi (@imskuoi) reported

    Hey @Ubisoft @Rainbow6Game @UbisoftSupport I have this clicking noise when I leave the game sometimes like when my rank goes up please fix this audio bug :) I’m Xbox series s

  • rats_for_sale Rat (@rats_for_sale) reported

    @Lucaosador @Ubisoft Yes, lets. Ignorance of glaring issues just because it was good in other aspects is absolutely stupid.

  • BerdalHenrik Henrik Berdal (@BerdalHenrik) reported

    @ubisoftnordic If u guys fix ubisoft conect im going to wish for r6 game pass

  • CleaverJon jon (@CleaverJon) reported

    @Ubisoft None as they all have issues with and never fixed

  • NudleVeil Nudle (@NudleVeil) reported

    Hello @UbisoftSupport I was wondering how I can Authenticate ownership of games on steam? I own Rainbow Six Siege on steam but I'm trying to use an old ubisoft account and It says There was a problem authenticating ownership of the product(including my other ubisoft games).

  • MemeMan47 Homie (@MemeMan47) reported

    @Ubisoft About to be Crash 4, just one more level!

  • vanno26151365 vanno_ (@vanno26151365) reported

    @Ubisoft Fix your game it kicked to me off for 2 hours because I tried to reload into rank . Ps your rank system it's lowkey *** plz go back to normal xx

  • Kakourakakou Kakoura Kakou (@Kakourakakou) reported

    @MARKGOW55207888 @Lgbf91 @infrarogue89 i cant tell you that. they have the sales numbers and they know better. also some games are not used for their sales but making people use a service. (ie ubisoft and their release schedule for their games on their service and epic (since it has lower cut than steam)).

  • r_ravensmoon Ryan Ravensmoon (@r_ravensmoon) reported

    @UbisoftSupport I’m playing on Win 10. No error codes, just suddenly stops, closes, syncs with Ubisoft Connect. I have only had Valhalla crash a couple times before, but a restart of my system fixed it. Not this time :( BTW, thanks for responding!

  • suspctn sus (@suspctn) reported

    @Ubisoft please fix ur ******* game

  • glizzyg01928054 glizzy god (@glizzyg01928054) reported

    @Ubisoft You should 100% fix your games

  • MgtLb MGT LB (@MgtLb) reported

    @UbisoftConnect Fix ubisoft connect on xbox series x it won't open for me

  • Klinken4 Klinken (@Klinken4) reported

    @Ubisoft Fix Far Cry 5 100% completions in multiplayer. We had done everything a friend and me. But some missions were uncompleted so didn't get a 100%

  • SuperBruh4123 Super Bruh (@SuperBruh4123) reported

    @Ubisoft Theres a serie of flash games called raze and i managed to finish raze 2 and 3 but the first one had a lot of lag issues and i couldn't complete it but im still proud of it

  • bluedragon01021 bluedragon01023 (@bluedragon01021) reported

    @Ubisoft Ghost recon future soldier also why TF yall shut the servers down for the god tier of a game

  • bigtiddygaygf Boymodding Ky Kiske 🏳️‍⚧️ (@bigtiddygaygf) reported

    I’m ******* about to @ ubisoft support because their website is broken god forgive me

  • LIMIottertje LIMIottertje (@LIMIottertje) reported

    @Ubisoft Prob assassin's creed Valhalla on steam, didn't have a problem with getting 100% of the achievements BECAUSE THEY DONT EXIST

  • RGrimes405 Ricky (@RGrimes405) reported

    @Ubisoft Crash Banicoot N Sane Trilogy

  • Si1ent_Wraith Tony Huynh (@Si1ent_Wraith) reported

    @UbisoftSupport @Gking3737 What if I have a problem with my pc account. I have siege on steam but it has some else’s account linked to it and I don’t have access. I never gave anyone my account. I now play on Ubisoft but would like to have access to my account on steam.

  • foxithah Foxithah (@foxithah) reported

    @Kenny1UP @Rainbow6Game I don't know how many times this needs to be said, the issue with MnK and all that jazz on console is with Microsoft and Sony, not Ubisoft. I'm pretty sure Sony fixed it on PS5, if I'm not mistaken.

  • DFYdigital_ Diana Yaz (@DFYdigital_) reported

    @jowyang Ubisoft and many others had(ve). Why is it an issue today?

  • SeanMil03376244 Sean Miller (@SeanMil03376244) reported

    @Ubisoft why are your online servers always down for 95% of your most popular games, but works for some of your crappier games no problem? Same with Ubisoft network for rewards and events? It makes absolutely no sense what so ever.

  • OverlordArcade Overlord Arcade (@OverlordArcade) reported

    @Ubisoft The original Crash Bandicoot on PS1. Every gem means not dying on every level. Every box, every key! Was so good to see that non-canon alternate ending!