Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (15%)
- Glitches (11%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Champeix
|
Glitches | 20 hours ago |
|
Les Mureaux
|
Online Play | 1 day ago |
|
Meyenheim
|
Glitches | 2 days ago |
 New York City
|
Sign in | 5 days ago |
|
Guénange
|
Online Play | 8 days ago |
 Chennai
|
Sign in | 10 days ago |
Full Outage Map
Community Discussion
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Kodsterrrrr🇺🇸 (@Kodsterrrr) reportedAre we not expecting this kind of crash grabbing from Ubisoft especially when they need the threat of complete collapse of the company unless they put out something that’s makes money (using nostalgia bait) I haven’t played a AC game since maybe 3 whichever one had the fun multiplayer
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Bepboprobot (@Bepboprobot) reported@assassinscreed Please fix settings - DLSS Frame Generation not working properly (must apply manually in Nvidia App), 30 fps cap cutscenes if settings on max, no audio off for menu (annoying menu sound bling bling bling), Ubisoft Launcher is a pain in the ******* (after restart does not launch).
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JRPG Enate (@TheRealEnate) reported@Cslim_C Nope, I don't really like to play AC games on PC. Ubisoft launcher drives me crazy. An I like to go for the platinum. If there were performance issues I would of gotten it on PC. Otherwise I always play AC games on PS5 Pro.
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ivan 🧖🏻♂️ (@Ivanman_18) reported@UbisoftSupport @UbisoftSupport I just purchased Ubisoft premium but when I go to download the game I get an error message saying invalid cd key. I’m not understanding why that it the payment went through and the subscription shows under my account. This is not just for black flag. Help please
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ImHumbucker💿 (@ImHumbucker) reported@DoucheAlmighty @GamingCentral26 Example: You remember the shitstorm when Ubisoft removed The Crew from players without a refund? It's what prompted 'Stop killing games' in the first place. If people got refunds for games that were suddenly just DECIDED to be removed, it wouldn't be an issue.
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Navaky (@NavakyW) reported@AkiraSoftFemboy The good news is for just £7.99 you can buy the assassins creed blackflag "resurface dlc" to fix this issue (ubisoft is in no way shape or form liable if purchase of dlc fixes issue) have a good day
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the_tall_bwoy🇬🇭 (@Nana_Pokuu) reported@Ubisoft Fix the bugs and 30fps cutscenes on PS5 Pro.. that’s all we ask for🙏🏾
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MegamanNG (@MegamanRA) reported@Cyael Let Ubisoft crash and burn already.
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Crimson_Reaper (@Crimson_ReaperT) reported@Riftwalkergame Did ppl really expect any less from ubisoft at this point? Ubisoft might of cut a large some what was making the them fail, but didn't fix the root of the problem at the top.
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PrinceOfLove (@_PrinceOfLove_) reported@UbisoftSupport I just subscribed to Ubisoft + Premium and the launcher doesn't work. I get Error dolphin-028). Did I just waste my money?
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Velvex Vancreed (@VelvexVancreed) reported@Ubisoft anyone that buys this garbage is the problem with the gaming industry
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gad (@gadzoukas) reported@sri0nik @NikTek the microtransactions arent as egregious as people let on but it's the still the usual slop Ubisoft puts in their games, so still bad either way. I think one of the bigger issues rn is jank-related and those 30 fps-locked cutscenes.
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DarthSibrian (@DarthSibrian) reported@GameReviewGuy @ClankStarr And what company revoked the crew? Was it Sony or the actual creator and publisher Ubisoft? And you know why people weren’t given refunds? Because they AGREED to the TERMS OF SERVICE and this was listed in there as a possibility maybe read what you agree to next time?
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Éric Delannoy (@malrepast165577) reported@Vara_Dark Ubisoft is a cynical, greedy, and ideologically driven publisher; I think that goes without saying now. Frankly, I believe those who keep supporting them by buying their games have no right to complain. When you look for trouble, you shouldn't complain when you find it.
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LucaRoland.eth (@LucaRoland_) reported@NikTek I can’t fix my GPU utilization drops! I run the game through Ubisoft launcher, 4070 Super here. Tried everything, somehow connecting controller helped somewhat… but still terrible experience! @UbisoftSupport
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Jinx (@qwertyMrJINX) reportedAssassin's Creed Brotherhood on Steam Deck is broke. Controller inputs don't work. The supposed fixes listed don't help. I refuse to play with emulated Keyboard controls. The game is meant to be played on a controller. **** you, Ubisoft. Fix your ****.
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IxBeast (@IxBeast) reported@VoxDread @Ubisoft its all optional cosmetics that dont really fit the games aesthetic. Literally a nothingburger. The 30 FPS cutscenes already have a fix and is confirmed to be a bug. Literally the main 2 complaints i have been seeing Really solid remake, id argue.
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Eze (@Santana05D) reported@A46_hm @Ubisoft No one is forced to buy extra content and it's not a dating simulator. Lol I'm not a fan of censorship in the least but I play on PC and mods will fix that I'm sure.
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Ricky | Save Physical Games! (@RickyWinsKO) reported@CrookedDe_light @voidstrudel Bro, you called me a liar and then wrote two whole posts proving my exact point. Yes, the game was delisted because the licensing expired. That’s the ******* problem. A contract ended, so the game disappeared from sale for six years. Physical copies would’ve kept working, circulating, and being resold that entire time. And no **** Ubisoft brought it back because they thought it could make money. Nobody said they rereleased it out of love and friendship. Fan demand and profit can exist at the same time, genius. You didn’t debunk a SINGLE thing I said. You just sprinted into my replies foaming at the mouth and accidentally made the preservation argument for me. Embarrassing.
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Kaylykitten (@kaylykitten143) reported@Ubisoft Fix checkers. Making us capture when there are other moves to do is NOT HOW YOU PLAY CHECKERS ESPECIALLY BC THE OPPONENT DOESNT HAVE THE SAME LIMITATIONS.
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Cpt Rusty (@rusty_cpt) reported@ThunderboItZeke To be fair, the issue is valid In a game franchise which has had incredible scenes that got mocapped For some reason, Ubisoft made this computer generated cutscenes which has the same Few poses on repeat just so they can add more cutscenes into the games.
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Kołdrian (@ten_na_chmurce) reportedAssassin’s Creed Black Flag Resynced seems to be Ubisoft’s strongest Steam launch so far. SteamDB is showing almost 100k concurrent players at launch. For comparison, Assassin’s Creed Shadows peaked at around 65k on Steam, so Black Flag Resynced is already roughly 30k higher, and we are still before the weekend. The reviews are much less impressive, though. Around 52% positive right now, so the start is clearly not perfect. Some of that may be the usual launch-day distrust toward Ubisoft, some of it may be technical issues, pricing, expectations, or players simply being harder on a refreshed version of a beloved game. Still, the interest is definitely there. The big question is whether numbers like this are enough to help Ubisoft rebuild some trust and momentum, or if this is just nostalgia doing one massive opening-day push.
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John GameFix (@John_GAMEFIX) reported@SwedishB3rry @UbisoftSupport @Ubisoft Still having the same issue?
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UniQue 🇳🇱 (@ThePollus) reported@Pirat_Nation Ubisoft, EA, they’re all trash and honestly deserve to burn to the ground. Releasing broken, bugged, unfinished games filled with micro transactions bs. Gaming needs to get better, these companies need to change or burn.
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Roadside Pumpkin (@mrpanstyshmance) reported@Ubisoft Needs a quick fix (series x), cannot progress the story. First tailing mission to the plantation and he keeps jumping in the water. I’ve reloaded saves, shut the game down, and it keeps happening.
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Tuna Fish (@TunaRacingFun) reported@Ubisoft you can blame the player AGAIN for this one or whatever excuse you wanna make up again but the Fanorona **** it to hard for a 2 outta 3 star activity. WTF IS THE 3 outta 3 THEN???? Fix your **** as always.
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Big Mara Ippo (@Cizzy_mac) reported@MadamSavvy @Ubisoft @assassinscreed You know what the problem is? They would look at this post and think you're actually being serious.
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Fleshly Delight (@Fleshly_Delight) reported@FckingSaltY @ShitpostRock The problem with Wilds is that so much of that could have been special quest rewards, you know, like we got in the past. But Capcom gonna Capcom just like Ubisoft gonna Ubisoft.
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Santana Rodriguez (@SantanaTheb8) reported@NVIDIAGFN I dont know if its a fix on FN or Ubisoft side but My Ubisoft games are working now without needing to activate it on connect (I have mac). The product activated auto finally
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Lynch 📦 Stranding 2: On The Beach (@LynchMedia) reported@ShitpostRock Runs like ****? I've had zero issues and I've been playing for 20 hours... Cutscenes capped? It's an bug that they've addressed and has an easy fix right now until they patch it. There's plenty of reason to hate Ubisoft or to mock their decisions, but making up ****?