Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 22: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (63%)
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Online Play (19%)
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Glitches (9%)
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Game Crash (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bergen op Zoom |
Sign in | |
 La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Brad
(@Brad15329056) reported
@UbisoftSupport Still can't log in. Says "A Ubisoft service is currently unavailable. Please try again later."
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mdzmzm
(@mdzmzm) reported
@TheDivisionGame I quit because the game is full of glitches and @Ubisoft don't want to pay extra money to have a good team of developers to fix the broken game.
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Josue
(@Josue54663834) reported
@UbisoftSupport @JarronR6 Whenever I try to login to Ubisoft connect it always says "A Ubisoft service is currently unavailable
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kingcobra8551
(@cobra8551) reported
@Angelthagodz @TopPilotGaming @PlayOverwatch At least with ubisoft prepaid numbers work hopefully blizzard at least gets with the times and allows them because my prepaid works for siege just fine warzone has the same issue and thats prop why its struggling besides the still rampant cheaters and likely smurfs
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Ominous Muzzak
(@Prowlenson) reported
@Ubisoft so after replaying AC Unity, I need to know how y’all felt it was ok to release a game and NOT do anything to fix it?? Like this is completely unacceptable
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Ayumi Saito 🌺
(@AyumiSaito21) reported
@UbisoftSupport I am getting "A Ubisoft service is not available at the moment" in Ubisoft Connect PC. It worked when I spend in on the web but not on the newly downloaded app as I’ve moved PC.
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Bobus Sutt
(@BobusSutt) reported
@CDPROJEKTRED you know with you announcing all these new games and not fixing the HUGE problem game you made......you are just the next EA or Ubisoft, cyberpunk2077 multiplayer is still owed to us all.
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StampDD
(@StampDiamondDog) reported
@HoegLaw Yeah, I have no problems giving Steam some of my most personal info, if needed. But I would need a damn good reason to give it to the likes of Activision, EA, Ubisoft etc.
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Chrome Neon Jesus
(@HoldBruh) reported
i hate ubisoft and always will, can’t play assassins creed (offline game on steam) because i can’t login to uplay
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OkieJedi
(@OkieJedi) reported
Ubisoft connect not working for anyone else?
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Dullahan
(@DalaranCrater) reported
@Gerder_ED Ubisoft routinely has games and services go down from DDoS. Freaking Amazon gets ddos'd and goes down sometimes.
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Anmol Singh
(@AnmolSi86) reported
@Rainbow6Game @UbisoftSupport @Ubisoft when are you guys gonna fix the lazy work you did with the lean spam by bringing the camera to the centre which results in perspective glitch in the game most of the time??it was a temporary fix at that time but no changes as of yet??
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mdzmzm
(@mdzmzm) reported
@TheDivisionGame I quit because the game is full of glitches and @Ubisoft dont want to pay extra mony to have a good team of devlobers to fix the broken game.
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Adam Victor
(@adam_mainya) reported
@UbisoftSupport I’m still getting “ A Ubisoft service is currently unavailable. Please try again later” message when I try logging in
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Ethan Scerra
(@ethanscerra) reported
@UbisoftSupport Still receiving "A Ubisoft service is currently unavailable. Please try again later" when trying to login to Ubisoft Connect. I have already uninstalled and reinstalled the client twice.
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Jay
(@xancius0) reported
@UbisoftSupport ubisoft please assist me the game had (rainbow six siege) had an internal issue and crashed and i received a 2day ranked and unranked ban??? i dont know whats going on please help
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Prince Thunderflare
(@PrinceThunder59) reported
@JonathanWessner @NickleDouble21 @OGG1993 Sony we're the only ones because the overwhelming majority of the industry doesn't care. Why haven't EA, Nintendo, Valve, Ubisoft, or Epic sent anyone? Odd that Sony is the only company with an issue.
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MONK
(@_Evil_Monk_) reported
@Ubisoft How long will the Ubisoft service for your ****** PC system down this time, been a while now...
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Mario
(@Angular48) reported
@UbisoftSupport @AyumiSaito21 I have the same issue. I have submitted a case on the Ubisoft Support website
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Dro0my
(@dro0my) reported
@ubisoft yall have GOT to fix r6 its out of hand
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A1B2C3D4E5F6
(@radialb2) reported
@UbisoftSupport @OpusOvis How are you only just 'seeing some degradation'. The entire ubisoft connect software doesn't work because 'A ubisoft service is unavailable'. This has been the case for the last 36 hours. Sort your **** out
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Josh Stapleton
(@mttgstreetteam) reported
@SteamDeckBros @JLA_15 @SteamDeckGaming So I got the launcher on the deck, now the issue is connecting AC Origins which I bought off steam, to the launcher. It doesn't show up under "my games" in the launcher since it wasn't connected to my ubisoft account. Not sure how to connect it if that makes sense.
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John Vakaráč
(@John200120) reported
@ovobrYAnn @Ubisoft @RollerChampions I already managed to login. But its possible it may be different for You.
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lØsT
(@Skeletor_HD) reported
@UbisoftSupport Its still not working :/, ''A ubisoft service is currently unavailable''
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Ethan Cole
(@efoljcole) reported
@Ubisoft @UbisoftSupport can you please fix assassins creed syndicate on ps5
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Strobe
(@PaintedFan) reported
Gone back to playing AC Valhalla to do all the DLC and try 100% the trophies, but forgot I hit the glitch where it won’t acknowledge all Wealth has been collected. You’d think @Ubisoft @Ubisoft_UK would have sorted it out by now
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james b. knight
(@jamesbknight) reported
@UbisoftSupport "Ubisoft service is currently unavailable." on Windows 10 Pro. Uninstalled/reinstalled, same issue
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ZephyrBurst_20
(@zephyrburst_20) reported
A few days ago I bought Assassin's Creed III Remastered for Nintendo Switch but I have a problem: it won't let me access the Ubisoft Club because it says it's "not available"... Can anyone help me, please?
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perri bethune
(@Ballzzzz_z) reported
@UbisoftSupport @MiNimNox Hi I’m currently having issues logging in through ubisoft connect it’s saying “ubisoft services are currently unavailable” Are you guys already trying to fix this?
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Olly Brown
(@OliverPBrown) reported
@UbisoftSupport getting a Ubisoft service is currently unavailable error when trying to login? Can login offline but cannot launch any games…