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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Online Play | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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EssaBoss77
(@EssaBoss77) reported
@IGN They should’ve made it a single player game but no @Ubisoft says we have to make every game live service games, so god damn stupid
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Connor
(@ConnorDW10) reported
@UbisoftSupport @Ubisoft just got disconnected from ur dumbass r6 servers and given a ban because of your **** servers. fix it.
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Twitch
(@Twitchycold) reported
@UbisoftSupport fix ubisoft connect aint been able to load time-limited challenges on siege for 4 whole days now
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Gonzo
(@Gonzo44685843) reported
@Double_Anarchy3 @SkillUpYT And honestly even while The Division was a solid series that had some cool ideas, it's still at its core a series that started by trend chasing Looters, 3rd Person shooters, and live service games Ubisoft was and still is just as bad as Activision
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AngryWhaleWatcher
(@WhaleAngry) reported
@Chris_Dring Idk why I would buy a new Ubisoft game when there's a mountain of older ones in the subscription service I have.
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Sebastian
(@DaReelSebas) reported
@SinByGames @VGC_News Far cry 6 and Assassins creed are mega brands, and they’re still struggling. That’s just their cop out “key word”. The issue is that Ubisoft is not making very good games lately. Everyone is hyped for Splinter cell, but everyone is also cautious about it.
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WaWaSaWaa
(@WaWaSaWaa1) reported
@UbisoftSupport ID: Matachaneques00 Platform: Xbox When opening the ubisoft connect app and choosing the rainbow six siege game in the temporary challenges part it doesn't work, it says the challenges are not working right now, the problem persists for about two weeks
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hamilton
(@myusername369) reported
@Liqvidity @IGN It’s Ubisoft post 2011 it’s going to be broken regardless of how long they take
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CryptoGoblin
(@AriGold08) reported
@Fib_James @Ubisoft its just heavily broken and never really got out of beta. Thats the Ubisoft way, once they got their money goals fullfilled, they immediatly stop caring about fixing stuff. Such a waste of development.
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Josh
(@ARXGAMING_) reported
@Liqvidity @IGN This is Ubisoft. Everything they make comes out unfinished and broken
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Jacob Whalan
(@SpartaRulz) reported
@infrarogue89 Like I said, $15.95 is too cheap especially if you add Ubisoft+ into the mix. This service offers day 1 titles as well as all of the DLC which Game Pass doesn't always do, if both services were combined, I'd imagine an increase would have to occur. Let's say $25.99 for example.
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Manoj Mahalingam | StackToHeap 🎙️
(@manojlds) reported
@SpawnWaveMedia the problem with Ubisoft is they discount their games so much, who's gonna buy them near release? Nintendo's pricing strategy for first party games makes a lot of sense in that way at least as you never think about buying them close to release as they rarely go on sale.
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Homo sapiens masquus vaccinus
(@Photogratte) reported
@RinoTheBouncer @VGC_News All is said, ubisoft doesn't recognize this error, never, they prefer find some external reason to their fault.
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Chris Chandra
(@ChrisChandra3) reported
Ubisoft already need to change from the upper management. However, this is way beyond saving the company due to its management issues stem from 2020 report.
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Jacob Whalan
(@SpartaRulz) reported
@singleplayer33 @_XboxNews @MauroNL3 I assume it'll be quite similar to the subscription service that's on PC. The one on PS Plus is just a smaller addition (Ubisoft+ Classic) unlike the PC service which grants access to Day 1 titles and DLC. I hope we're getting that service instead of the Ubisoft+ Classic.
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Rafly7s
(@Rafly7s) reported
@Ubisoft hey, this is your daily reminder to fix a goddamn bugs in every games you've released.
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Candy
(@CandyClaim) reported
@SkillUpYT @shonboppin I think F2P and BR’s were a fine trend to chase. NFT’s, there’s no excuse. However, Ubisoft does lack a F2P title to give them passive income. The problem is all their F2P attempts sucked. Remember roller champions and hyper scape?
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PlayDreamer
(@play_dreamer) reported
@Kotaku The problem is Ubisoft thinks we all want two Avatar games and three more Assassin's Creed games when we really just want Beyond Good and Evil.
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Mike 🎮⛳️🇮🇹🇺🇸🩻
(@DaTruthofMikeP) reported
The problem with Ubisoft is they keep trying to shove every game into their "open-world with hundreds of waypoints on the map, outposts, with towers to climb that reveal more map, and endless checklists" AAA template and it isn't working.
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WaWaSaWaa
(@WaWaSaWaa1) reported
@UbisoftSupport(ID:Matachaneques00 Xbox) when opening the ubisoft connect app and choosing the rainbow six siege game in the time challenges part it doesn't work, it says time challenges are not working right now, I already uninstalled the app twice and it's still the same
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Caldweab15
(@TronDaGod) reported
@BrokenGamezHDR_ Ubisoft needs to seriously trim down and focus their efforts. EA went too far down the F2P, live service rabbit hole a couple years ago but they seem to be back on track now.
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Tristen
(@TristenWolf2990) reported
@zefton_ @JadeEmilyRose1 @UbisoftSupport Clearly. People have tech issues and it doesn’t take Ubisoft amount of logic to understand that. Getting banned from a technical issue is 110% a game fault and they should fix it. “It’s a feature”
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Austin *Gaming enthusiast* McCoy
(@KimihitoFan115) reported
After all the abuse and studio issues the head of @Ubisoft once again points fingers. Here is the truth: Yves is the issue. Poor leadership, company wide abuse, and trend chasing has brought Ubisoft this low. If you can't sell Mario, you shouldn't be making games.
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Samuel Bustamante
(@Samuelbnz) reported
@UbisoftSupport The Ubisoft+ service has been suspended even though two charges were made to my bank, the first when I just activated the subscription and the second when I changed the method to PayPal as I wanted to fix it quickly because I did not let me continue playing
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Wing Hunter
(@WingHunter100) reported
@GameSpot I feel for my colleagues at Ubisoft Singapore. Some of them are likely fellow uni graduates. The last thing any dev wants is go years without releasing their work. Hang in there, guys and gals. Hope everything works out and that the game is worth all the trouble.
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Nelson Padilla Jr
(@Keeneye47) reported
@Avery_The_Mango @TheActMan_YT Sadly everyone has done that at some point or another. "I hate Activision!" *Buys the new Crash Games* "I hate Ubisoft!" *Buys new Rainbow Six Siege content* "I hate Blizzard!" *Buys micros from Overwatch 2* All three have done things on par if not worse.
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Pete Imbesi
(@Loud_Pete) reported
@matthewplmurphy ... I could see that being a good match for Sony. They want more GaaS in their portfolio, and that's most of what Ubisoft has to offer. I think the issue is that their teams have all been gutted, so the actual infrastructure of the company would be more trouble than its worth.
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JoshD
(@DesimoneJoshua) reported
@VGC_News @Wario64 Mega brands aren’t the problem, Ubisoft thinking they need to have them is the problem. You could pump out 10 games a year of higher quality and lower budgets if you focused on that instead of wanting to have “mega brands.” Bigger isn’t better.
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Z
(@NoDakid_) reported
Let me run Ubisoft. I’ll fix it.
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Rokktober
(@rokktober) reported
@SkillUpYT It was nice of Mr Guillemot to clearly define for us what Ubisoft’s biggest problem is Spoiler alert: It’s him