Ubisoft Connect status: server issues and outage reports
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 12: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 04:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (11%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dieppe
|
Sign in | 14 hours ago |
|
Tours
|
Sign in | 14 hours ago |
 Salvador
|
Sign in | 14 hours ago |
|
Calais
|
Sign in | 14 hours ago |
|
Bavay
|
Sign in | 14 hours ago |
 Chiclana de la Frontera
|
Sign in | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Big Mara Ippo (@Cizzy_mac) reported@MadamSavvy @Ubisoft @assassinscreed You know what the problem is? They would look at this post and think you're actually being serious.
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Trophy (@Trophyking94) reported@SpIinterCaI Problem is it’s Ubisoft so I’d lean towards them ******* it up. 72 hours is pretty generous though. Hope it’s not too bloated like 6 was and they drop the looter ****
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Kat | PK Droid | NINTH JEDI SUMMER 🟢 (@StarWarsKitti) reported@NathanWelke I have never had the graphical errors I've been having in this game it's so bad 😭 like I can run Survivor on high/ultra high settings but I've got everything in Outlaws set to low and I'm still having insane screen tearing and skybox issues I hate Ubisoft so much 😭😭
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Matthew Herlitz (@HateMonger1991) reported@KindredBlade Yeah it's something ive seen with alot of ubisoft games. They're known for strict drm and they usually require a mandatory account login when u boot up the game the first time
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Cpt Rusty (@rusty_cpt) reported@ThunderboItZeke To be fair, the issue is valid In a game franchise which has had incredible scenes that got mocapped For some reason, Ubisoft made this computer generated cutscenes which has the same Few poses on repeat just so they can add more cutscenes into the games.
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SnarkKnight (@SnarkKnight11) reported@AkiraSoftFemboy Having a ***** fit at the 1st glitch you encounter on a game that was just released, and acting like new games shouldn’t have any on day one, doesn’t make you more relevant. Your video doesn’t make Ubisoft look bad, it just exposes you as an immature brat longing for attention.
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Kenneth Fox (@kennyboyfox92) reported@Tayetalks_ Because Ubisoft plus isn’t that big of a service in general.
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Zkarlkani (@zkarlkani) reported@TheHiddenOneAC Your error is to say that Ubisoft are still AAA. Indie game have more standard than any AAA out there and Ubisoft aint one
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Alpha (@AwakeChristian1) reported@GeneralRayburn @skellyjacks1 @Ubisoft The problem is that the recycled asset is ugly af
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SpacedDuck (@GringoStarr2029) reported@IGN Look what happens when you make a game people want. Now watch what happens with @Ubisoft and the ******* Guillemot family when they take this momentum to focus on another dud live service game that will further bankrupt the company vs finally doing Splinter Cell.
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Gazz (@Gazz_54) reportedUbisoft dropped the classic “we’ve seen your feedback” statement about Black Flag Resynced’s microtransactions. They’re saying the standard edition is the full game and the €10 packs are “entirely optional.” Yeah, we know it’s optional. That’s not the point. The point is you launched the game with a bunch of cosmetic and character packs already in the store on day one like it’s a live service game. This is the same company that keeps acting surprised when people get pissed about this ****. Stop pretending you’re listening and just stop doing it.
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Certified Omelette 🏳️⚧️ 🩷💛🩵 🏳️🌈 (@CertifiedOmlet) reported@Nanox19435 @G0ffThew That also is a much more reasonable explanation than LOD issues. To be clear not blaming the devs here, something like that it would be the sort of issue that should be picked up in QA. Poor QA or lack of time to polish is always going to be publisher driven (**** Ubisoft).
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John GameFix (@John_GAMEFIX) reported@tekiomkt @UbisoftSupport @Ubisoft Hello, what's the problem?
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William R (@WilliamJR0118) reported@mitog20 @Sirnoobwulfgr @thetrapkage You want a Ubisoft dev to jump into his single player game and fix the bug live?
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Stevie S. (@Stantonio_) reported@Ubisoft Many things are good but how do you even manage to make combat so horrible? Just an utterly broken system
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iampowlly (@iampowlly) reportedWell! This is the best I can do for now! Come on Ubisoft/Nvidia get with it! Why do the customer have to work to fix your product? If I tried to get marry sue my customer to hold the door level while I shim to true. I am sure she would not be impressed! I Was hoping you guys would know you **** by now! Anyway lets see how long it takes before the patch! GG's.
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YASHURA (@yanukadeneth99) reported@NikTek @grok any insights on AC Shadows cutscenes? I came across a lot of issues playing recently as well. I don't wanna blame anyone, but it's weird that these kinda issues happen in 2026 with all these tools, specially in a company like Ubisoft with all their experience.
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unknown (@IVIMrCanada) reported@Ubisoft Any fix for the game crashing bugs incoming? A Man they call the sage the grand master will just stop and won’t progress the mission at all
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عمر ~ 🇱🇧 (@Ramotovv) reportedSiege isn’t even fun anymore Cheater/ddos Sometimes both cheaters and ddos if they lose they hit the server if it’s legit I have teammates with 1 digit IQ that can’t use the mouse Good job Ubisoft Keeping me entertained every season
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Raven Blade (@ravenblad3) reported@MadamSavvy @Ubisoft @assassinscreed Worst part is 2 million bought the game. Shows majority don't care, as long as they get their fix
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Plastic Chair Disrespecter (@PlasticChairDis) reported@Ivantheboomer @Pirat_Nation Steam isn't popular because it's digital. EA's Origin and Ubisoft's uPlay are digital services, and people hate those piles of crap. Steam works because it's a good service with sensible policies, fast downloads, fair prices, and regular sales. Sony will **** that part up.
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Timo (@TimoTweetss) reportedi don’t mind non-mocap cutscenes for small scenes and side quests, it’s normal not to have that everywhere, however the main story should ALWAYS be fully mocap… the real issue here is that ubisoft doesn’t create unique animations that “fit” each character, like literally no one does this pose in real life 😭 if they start making suitable animations that express each character’s personality id have less issues with their procedural cutscene system…
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iampowlly (@iampowlly) reportedWell! This is the best I can do for now! Come on Ubisoft/Nvidia get with it! Why do the customer have to work to fix your product? If I tried to get marry sue my customer to hold the door level while I shim to true. I am sure she would not be impressed! I Was hoping you guys would know your **** by now! Anyway lets see how long it takes before the patch! GG's.
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Tea Cup (@TacticalTeaCup) reported@Ubisoft Ships featured topless female figureheads because sailors were superstitious. having a real woman on board was considered bad luck, a bare-breasted wooden statue was believed to calm weather. It was also an offering to appease male sea gods and guide the ship. Please fix
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Daniel 🎮 (@KropolisGaming) reported@K__Med @Ubisoft Because they're Ubisoft. They want you in that DLC store they're always propping up at every login. That aside, the entire digital media rights needs a revamp. I'm not usually one for government intervention but this is a clear case for consumer protection if I ever saw one.
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Kuefey (@Kris2K5) reported@lost_faithin @Ordovick @MichaelDoesLife it is because instead of sending ubisoft a ticket about this he came to the internet to complain about such a non issue that will ruin 0 experiences
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Chris (@Fireman12402) reported@Sirnoobwulfgr Back in your day you weren’t paying $60 for a remaster of a game, your $60 was for a brand new game! #Ubisoft has had years to work on this **** and can’t fix bugs like this? Did they even ******* play test it?? Also MICROTRANSACTION SHOULD NOT BE IN SINGLE PLAYER GAMES
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拾贝人 (@heroic_ice) reported@SpawnYaardReply @FalconGamin All Chinese games from companies like Tencent and Netease have micro transactions. What's the issue there? They are much more successful game company than Ubisoft.
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Brian Wolf (@Blacksteel25) reported@NikTek My 3 main issues with Ubisoft... 1) Having to use Ubisoft Connect launcher 2) They focus too much on making one game.. Assassins Creed and release too many.. 3) They are not willing to make another Splinter Cell game.. come on it's been a decade.. they've mad like 3 AC games.
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Hareesh (@hareeshra5) reported@Ubisoft @UbisoftSupport Please fix the ubisoft connect app right now. I was playing @assassinscreed Black Flag resynced and it force closed my game and is displaying Error dolphin-028.