Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Online Play	20 hours ago
Dieppe	Sign in	2 days ago
Tours	Sign in	2 days ago
Salvador	Sign in	2 days ago
Calais	Sign in	2 days ago
Bavay	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spark (@geestgezicht) reported 2 minutes ago

  Hopefully ubisoft will release a patch to fix the non existing key for the black island warehouse

• 
  Squirrel McNuts (@SquirrelReFX) reported 4 minutes ago

  @TheDocK_vt @GiveMeBanHammer @SINlSTERMARK The Crew was a live service game. Developers and the creators of those games have a right to stop supporting games. Bungie recently ended live service updates to Destiny 2 and people are still able to play it. The Crew is a special case because nobody was playing it and their resources went to other projects. Do you know what game also died after The Crew? XDefiant, another Ubisoft live service title that got the axe because devs were focusing on other projects and not many people were playing the game. Same thing happened with Concord. Same thing happened with Highgaurd. Why would a company keep spending money on keeping a live service game alive if nobody plays it? Like honestly, this is why most of you young adults have no concept of what it takes to keep a game going.

• 
  Kashan Ahmad (@thekayshawn) reported 4 minutes ago

  @MADkurious Microtransactions in a live service game makes sense, of course the company has to make money, but the tactics used should be pro-consumer, Helldivers 2 is a great example. Microtransactions in a single player game that should be playable offline? Okay Ubisoft that's enough.

• 
  Human (@JohnDoe0826) reported 4 minutes ago

  @Ubisoft ghost recon is a fun game dont rush it for the people u guys have the formula just replay the game and see what can be fixed and improved and mak a new enemy im down to go to Singapore or japan hell even the us and be able to travel make it massive keep the service live

• 
  Daniel Sherlock (@mcsherlocks) reported 5 minutes ago

  @eurogamer Also if you have a 12th,13th or 14th itnel cpu and have the uplay version likely having issues related to hyperthreading.

• 
  Nintendo Prime (@NintyPrime) reported 6 minutes ago

  @mooreslawisdead Yes, because it’s not directed at the game. The game has already been a huge sales success for them. Those comments are Sony’s problem, it’s ironically taken some of the heat Ubisoft usually gets away.

• 
  🅁🄴🅃🅁🄾 🏳️‍🌈🇺🇦 (@totallynotretro) reported 8 minutes ago

  @DailyDreg Nah, I'm not defending Ubisoft, but the dumbest people are complaining about non-existent issues in Black Flag. There are definitely things to criticize, but the graphics definitely are not one of them.

• 
  (C) Hezekiah Moscow. (@Oogway__) reported 9 minutes ago

  @Dimah_bA The Problem Is People Hate Ubisoft So Much That This Same Slicing Of Fruits Becomes A Serious Problem Once A Ubisoft Game Doesn't Have It. I've Even Seen A Comparison Like This Before. It's The Blind Hate That & Agenda That Tweet Is Pointing Out (Hopefully) & Not Melons.

• 
  Pagan (@Pagan_GMR) reported 10 minutes ago

  X really flagged this post as 'sensitive content' for ******? Lmao where?? I showed side-by-side comparisons of Ubisoft censoring and uglifying characters… and somehow that’s '******' now? Meanwhile actual **** posts stay up no problem. X, you good? This is getting ridiculous. People are so hurt over criticism of their favorite IP that they’re reporting anything they don’t like. Keep crying. I’ll keep posting. #CreativeFreedom #AntiCensorship

• 
  Eucheon (@eucheon) reported 11 minutes ago

  Ubisoft servers are back up, logged in, booted up Assassin's Creed Black Flag Resynced again to see where my last save was, and thankfully it's right where the disconnect happened.

• 
  Rob Vasey (@bloodmoon666) reported 13 minutes ago

  @Ubisoft The lag in this game is absolutely shocking. It’s an utter disgrace that you release a game with this amount of lag have you ever heard of a thing called playtested?

• 
  𝓤 𝓛 𝓣 𝓘 𝓜 𝓐 🇺🇸 (@UltimaVIII) reported 16 minutes ago

  Glad to find my Templar Hunt sidequests are completely broken so I cant get the last key. Great. GG Ubisoft.

• 
  Chimken (@chimkentendees) reported 16 minutes ago

  @assassinscreed I will pirate it instead. Cause when I legitimately bought a game from Ubisoft yall had the audactiy to tell me that you can’t fix the issue with your ****** Ubisoft connect or something. I will sail the high seas to sail in your game retards.

• 
  XO S Play ~ (@XO_SPlay) reported 17 minutes ago

  @Pirat_Nation Classic Ubisoft. They spent years completely rebuilding Black Flag from scratch just to let a launcher crash the entire launch week

• 
  Mr Quig (@wereisEldenring) reported 19 minutes ago

  @AtlsShrugd @Ubisoft Yeah, I was gonna get the game but money is kind of tight right now, but I ended up getting Black ops one in Black ops two on PS five and oh man I hope they fix the matchmaking with the lobbies and all that

• 
  ella (@alilbitpeaxhy) reported 19 minutes ago

  ubisoft had a run of games that were genuinely the MOST broken at launch like a decade ago and no studio has even come close to the level of dogshit they put out

• 
  leonardo luiz lima (@leonardoluizli1) reported 21 minutes ago

  @haderax1 Wasnt the main problem how obsenely bugged was at launch which is what unfortunately became the quality check standart of Ubisoft and it didnt really improved from there? But did they patch most of the bugs afterwards?

• 
  Mateusz Wilk (@Mateusz24139518) reported 23 minutes ago

  @Pirat_Nation I cannot change email and password, fix it ubisoft

• 
  Strökedinger's Fap (@junkiewrangler) reported 24 minutes ago

  Ubisoft is actually gonna make me cry cus wdym i disconnect the round after i ace

• 
  Fábio Castro (@Fabiocastro185) reported 29 minutes ago

  Please, my dear friends, as soon as you can, fix the login on Ubisoft Connect, as it seems to be offline and I can't play my Assassin's Creed Black Flag. Thank you very much! @UbisoftSupport

• 
  Arighna Chakraborty (@archrstone) reported 29 minutes ago

  @haderax1 It was a good game, but was severely broken at launch. What CDPR did for Cyberpunk 77, Ubisoft never did for Unity. Doesn’t mean the core game was bad…

• 
  JCarlos Mtz 💚🏳️‍🌈 (@JCarlos2193) reported 34 minutes ago

  @TheGameVerse It's @Ubisoft they don't do nothing to fix it. @Ubisoft it's 💩💩

• 
  Илья Каратээв (@IlKarateev) reported 37 minutes ago

  @BryanTheWolf90 @AllanV3667 No. Ubisoft makes their games with an idea to bring frustration to the player, so tgey would purchase a dlc. You can absolutely wuth 0 problem to get through an re game with 0 dlc perchesed, because they are indeed optional

• 
  SpawnYaard 🎮 (@SpawnYaardReply) reported 39 minutes ago

  This might upset a few but man since when are we ok with microtransaction in Single Player games - Optional or not? Cosmetics or not, for a $60 game? But that's not the PROBLEM here - What I'm seeing is that people who got review copy from Ubisoft are defending with all their heart. The point is if you let them squeeze in, they will start launching games by advertising them as AAAA with shallow depth and full price tag to microtransactions.... Wait, that has already happened. But it's optional? This is the practice that has allowed Ubisoft to launch Shadows with an incomplete story only to be fulfilled in the Awaji DLC and later on admitting after a year that we messed up.

• 
  Steven (@StevenWallaby) reported 40 minutes ago

  *downloads Assassins Creed 2* *Steam has to download Ubisoft' app* *Looks up password and has to pull up Google Authenticator on my phone to get into the thing* *authentication error, restarts steam* *opens game and nothing binds to my Xbox controller correctly* *uninstalls AC 2*

• 
  Eamon (@EamonIrish18) reported 44 minutes ago

  @_Eternal45 @Ubisoft No problem 👊🏼

• 
  B B (@Soundwave372814) reported 45 minutes ago

  their shirt on this it's on them for cowtowing to Sony. Ubisoft was on top of the world and they phoqued the fans with their DEI slop with AC shadows and refused to back down and fic the problem before release. Now UBI is failing had, is worth nothing

• 
  Schnitzel, the Radda man (@radda_vs) reported 48 minutes ago

  @YoshiTheOreo I get what you're saying here and the vast majority of Ubisoft's internal teams are against this stuff. They do complain about it and it doesn't always fall on deaf ears. Unfortunately as long as PC stockholders still have stakes in Ubisoft, censorship issues will persist.

• 
  ß (@Simpified) reported 54 minutes ago

  @jobeagle5 @stephentotilo You think the problem with ubisoft is its juniors lmao

• 
  Iván Marcelo (@ivanroman999) reported 54 minutes ago

  @haderax1 Game was good, not great. But the disastrous launch just uncovered the problems at Ubisoft, they wanted to be an annual franchise so bad, they didn't even finish their games properly. And the unbelievable thing is that they didn't learn anything about that mistake