Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (68%)
• Online Play (16%)
• Glitches (9%)
• Game Crash (4%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Maximin-la-Sainte-Baume	Online Play	7 hours ago
Campinas	Sign in	15 hours ago
Toulouse	Glitches	2 days ago
Noisy-le-Grand	Glitches	3 days ago
Colomiers	Online Play	3 days ago
Aubenas	Online Play	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crater Bob 🇨🇦 (@Crater_Bob) reported 1 minute ago

  @Fen0505 The cancellation of Patriots was the beginning of the end for Ubisoft. As for Black Flag, Assassin's Creed ain't my jam, but I am aware of the series' problems.

• 
  Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported 7 minutes ago

  @DestinLegarie @Ubisoft Fun fact: Ubisoft has many broken PC games, a lot of issues stemming from their launcher which the refuse to get rid of or fix. Would be cool if people stopped buying games from this company. Im salty about Trials Rising being broken for YEARS on Steam. Years.

• 
  Tankahma (@tankahma) reported 7 minutes ago

  @Matt_The_Last @BigLipRadio @Ubisoft Bro what modern game that isn’t a LS game isn’t available to play anymore? This is not an issue for sp games. I guarantee you you’ll always be able to down load AC BF from July 9th till you die.

• 
  Alimperator (@alihdcastro) reported 7 minutes ago

  @3DGraphixxx @IGN They were all fired after bankrupting Ubisoft and forcing it to sell to Tencent. What you're asking for is more failures until the videogame industry in the West disappear. In Asia they don't have the same problem because they don't pay attention to psychos.

• 
  Spargsy | Ben (@Spargsy) reported 7 minutes ago

  @TheIshikawaRin The problem is Ubisoft doesn’t market the modern day. They market the settings now. You have the pirate one, the Viking one, the Japan one etc. As they’re marketed like that, players get frustrated when they run into the modern day. They need to market them as a series with

• 
  lawliet (@bladesofhanzo) reported 8 minutes ago

  @squared_nation Yeah at this point I don't really use it, because I'm sure this is exactly the problem. I just wish Ubisoft hadn't botched the remaster so badly in the first place

• 
  伊月曉人 (@dagaminboi) reported 11 minutes ago

  @k1rallik What but I thought Ubisoft was the problem

• 
  ⎝⎝ Ʀʊƴì★ɃαηꞠ ⎠⎠ (@AuditoQc) reported 11 minutes ago

  @Ubisoft I hope it will crash at it fullest ! for your sake and DENUVO too !

• 
  Reynaldo Jimenez (@reyjimenz) reported 12 minutes ago

  @DestinLegarie @Ubisoft Sound like pc is the problem

• 
  OBJAMA (@ADABO299) reported 13 minutes ago

  @TheRealZephryss Its actually hilarious that you people believe ubisoft. Did you guys forget the scams and misleading marketing they did for watch dogs + missing features and broken game at lanch? I would never pre-order ubisoft game until I see with my own eyes the sheep's playing this game.

• 
  EvrythingWillBeOk (@EvrythingO) reported 14 minutes ago

  @DiscussingFilm This is disaster in making @Ubisoft fix this fast!!

• 
  Benito Walker Bush 🇺🇸 🇸🇻 🇺🇦 🇲🇲 🇹🇼 🇮🇱 (@Knighthood1997) reported 14 minutes ago

  But hey at least Ubisoft got more likes on Twitter then Grummz. Only problem Grummz didn't sell himself to The Chinese like Ubisoft.

• 
  Tsukuyomi is tired (@Ax0l3) reported 23 minutes ago

  @DarkIxion I want to get the platinum on PS3 but I genuinely can't connect to the Ubisoft servers as they disconnect every 10 seconds

• 
  JGSantana | 🎮 RESIDENT EVIL REVELATIONS 2 (@JGSantana234) reported 24 minutes ago

  @Jorraptor @Ubisoft I beg you devs to fix this problem of the character braking before each jump and ejection once and for all, as this problem has been present since Origins.

• 
  Amir (@amirnaseerr) reported 27 minutes ago

  We don't need your stupid launcher that doesn't even work most of the times. Imagine being excited about playing a game and well the game's from Ubisoft so you're now gonna have a billion errors with nobody to back you up or help you out!

• 
  Arruda (@GARRUDA18) reported 28 minutes ago

  @UbisoftSupport @UbisoftBrasil I need help with my account; they removed the link between my Ubisoft account and my Steam account, and I can't fix it.

• 
  Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported 28 minutes ago

  @gammongaming @DestinLegarie @Ubisoft I actually did but have 30 some odd hours over a few years. No refund, no help from Ubisoft. Ubisoft suggests it’s an issue on my end, when the game has an overwhelmingly negative review atm because nobody can play it and it’s still for sale. ******* scam artists.

• 
  JT, Game feedback (@T22Jarrod) reported 30 minutes ago

  @rockstationonx Yes it was, it's just another Concord because it's live service & pvp focused! Only Ubisoft could save it is by making it more single player friendly & playable like AC Black Flag!

• 
  auau man (@Raimei_hukke) reported 30 minutes ago

  @UbisoftSupport Hi Ubisoft. It was 38 days since you told me to wait. How long you need to fix the case?

• 
  Z0rcy (@Z0rcey) reported 34 minutes ago

  @TheRealZephryss This Jean guy isn't even on X, and that's the issue, no one can ever @ these idiots to correct them. I wanted to tell him that a female lead will bankrupt Ubisoft, its already on its last legs

• 
  Younes?? (@ezyounes55312) reported 34 minutes ago

  @lordvraxxfan @Brawlhalla @ProBrawlhalla its pretty obvious, there is no such a thing called ddos in ubisoft servers or any, as blurrinq explained above, game was unfair thats it

• 
  Lazar (@randblendguy) reported 34 minutes ago

  @TwiceDeadd If this is genuinely the biggest issue for the game so dsr means Ubisoft finally did a good job which is admirable

• 
  Franz (@reuabtihwznarF) reported 35 minutes ago

  @Rainbow6Mobile Can you actually help or anything?? No one seems to be able to help me, yet when they take money from customers it’s instant. Now when there is an issue and the customer hasn’t received what they bought I have to chase almost for 2 months for what I am owed what is this Ubisoft!?

• 
  Jason Honaker ✝️ (@Jason_M_Honaker) reported 36 minutes ago

  @SmashJT Just got the email too, and all I have from Ubisoft are single player games that require me to sign in. I hate this company so much 😒

• 
  ↁэѓ Ќlошиѕтэіи 🇵🇸 (@DerKlownstein) reported 40 minutes ago

  @Ryangofett_2490 @kulpreetvirdi I’m sorry bro, all of those abilities sound cool, but the AI and level layout is the primary issue in *** Creed for me. All I play are stealth games really, atleast that’s what I focus on. Ubisoft has dumbed down their enemy AI, and it was never that smart to begin with.

• 
  Dylan Mashiki (@dylan44mashiki) reported 42 minutes ago

  @SlySinatraa It really does. Problem is Ubisoft rushes their projects

• 
  Sweetz (@Sweetzluf) reported 45 minutes ago

  @iv_sal1 @ValyrianFPS Worth noting is that the same issue arise when using my copy on gog. Forget to mention that. So I reckon it would in ubisoft connect app too... But gonna try this too, thanks.

• 
  Epul (@itsmeepui) reported 46 minutes ago

  @AccessTheAnimus @AsHNewT OG also has this perk, however it's not a big deal, my only issue is that they want you to login ubisoft connect that always forgot your password. I got suspended recently because of it.

• 
  KruxSmash (@KruxSmash) reported 48 minutes ago

  @Honest_Jurgen @Marakath @Kneon Not sure what your obsession with getting ****** in the *** is, but regardless. I've already done more than you about this problem. I've removed the Ubisoft launcher and told my friends to do the same. But in the grand scheme it won't matter. This will go through as they intend.

• 
  Fail ❌ (@clearfails) reported 49 minutes ago

  @That_Tsundere00 @Ubisoft they keep changing the focus that's the problem