Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and game crash.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 16: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (53%)
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Online Play (22%)
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Game Crash (13%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
| Reims |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Riv.
(@Widyasthana__) reported
I was playing unranked R6 with my mates and our UI is broken. Like all of us, simultaneously. When we switched side, our game crashed. We all got logged out of our game. And now, we received 60 minutes abandon???? Hellow??? What's our fault? @UbisoftSupport @Ubisoft
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WestsideTone
(@Westside_SC) reported
@DVADigital323 @JamieMoranUK It was Ubisoft who said they're not working on a blade game
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Fruit Punch Ronin
(@FruitPunchRonin) reported
@RishiAlwani The only issue is how can AC multiplayer work with current live service business model that ubisoft loves so much. AC multiplayer was all about hiding/being invisible but the business model says you need to sell skins which is all about showing off and not being invisible.
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o0cacoto0o
(@o0cacoto0o) reported
@Chloestan7 @therealsonkaze @brettnll Sony buys studios that they work with. It's not like Sony is buying EA or Ubisoft or even SE. They bought housemarque (returnal), bungie (destiny) insomniac (spyro, ratchet,) naughty dog (crash bandicoot, uncharted).
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Senbonz
(@Anderso44469287) reported
@Steam I have the game with 100 hours on Steam and I can't play it anymore because I have a new uplay account without the game 😠 FIX THIS
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Now where's the damn controller
(@DadandhisPCPod) reported
There's something hilarious about just completing a recording for a segment about the frustration I have had with Ubisoft Connect and crashes only to be playing a game before bed and 5 minutes in a crash. #gamerlife #frustrated #lovehate
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Ismael Valcarcel
(@IsmaelValcarce2) reported
@eaglez_x @Ubisoft I was faced with this issue as well Sorry for the inconvenience this has caused. Please don’t hesitate to contact @freecodetech directly if you need any assistance. He solved mine
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Matt | 🏴🐏
(@LumenNeon) reported
@SolotovR6 @GorgoNaR6S Well actually it has something to do with Ubisoft putting out the update as it’s an older version than the TTS I believe, I assume they’ll do a hot fix in the next week
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Noboruu 🌘🌔 #SoulHackers2
(@Noboruwu) reported
@TheMartins99 If ubisoft plays their cards right, they may just get so ****** up that someone will have to buy them out and fix their **** lmao
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X M V
(@Denied_Persona) reported
@Ubisoft Bro when are you guys gonna fix GR: wildlands???
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PegAsi
(@Kato_the_blue) reported
@Nik01019 @Stylosa I'm surprised we(the community) let ubisoft get away with it honestly. Having release Mira, lion, jackel, cav, lesion and etc behind a "temporary" pay wall was legit pay to win. No doubt about it. All of these ops were broken when they released.
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ZNyx Kibishidesu
(@ZtheKingofFools) reported
Hey @assassinscreed @Ubisoft could you please fix the Balor fight in Valhalla?! I’d really like it if I could just get my spear and continue playing the game! #AssassinsCreed
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ihateblazelol
(@theblakerichard) reported
@Rainbow6Game @Ubisoft fix this damn game and put back the 1.5 for iana and 2x for ace, no one even complained about them having those sights especially for how small their mags are.
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Matt | 🏴🐏
(@LumenNeon) reported
Theory: Dark Zero paid Ubisoft to fix the Zof AR so more than one person would buy their skin
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MW
(@ahhfuckit) reported
@Ubisoft Put it one I'll NEVER PRE ORDER ASSASINS CREED U FECKS BROKE THE TERMS+CONS OF SALE with every ripped off person that PO THAT AND VALCRAPPA WAS UTTERLY SHITE FAULT AFTER FAULT AND WHENEVER U TEIED TO FIX THEM U ****** IT UP EVEN MORE, U CAN'T MAKE THAT CRAP UP CAN U 🤡🤡🤡🤡'S
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scarycore
(@chaechaezily) reported
can't update uplay is the server down?
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Vengeful Mizuchi
(@VengefulMizuchi) reported
All I want from the @Ubisoft Forward this week, is a new Splinter Cell announcement. I miss Sam Fisher and need a new fix instead of replaying the series over and over again.
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🆁🅴🆃🆁🅾🏳️🌈🇺🇦
(@totallynotretro) reported
@NTGDaGod @MzLadeeSuga This is a big reason companies like Activision, EA and Ubisoft get away with releasing broken games all of the time while copy and pasting.
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Lobo Necro X
(@elenojonmejor) reported
@Ubisoft @UbisoftSupport @Rainbow6Game are the servers down? Because I can’t connect to Ubisoft to play siege?
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Noble Wrot
(@NobleWrot) reported
@NinEverything I think that Mario fans are more open to experimental IPs considering the amount of quality spin-offs and crossovers that the character has been in. My only issue is that Ubisoft is involved.
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Phil
(@philbert53) reported
@UbisoftSupport Hi. I'm having trouble getting anyone from the Ubisoft Help website to respond, the chat is unavailable, and you haven't responded to the DM I sent 45 minutes ago. Is there anyone available to help?
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Frank
(@Frankthem) reported
@UbisoftSupport it wasn't a crash, the servers disconnected for all of us at the same time, i opened a ubisoft help ticket explaining all.
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Linc
(@ALincToThePast) reported
@watchmensCLC77 They would be bargaining to bring GamePass to PlayStation like Ubisoft + and EA Play exist on PlayStation. An optional Subscription Service.
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Mr Daydreamer
(@RezaAkbar89) reported
@FarCrygame Yo, have you listened to the community? @Ubisoft @FarCrygame just give far cry 6 New games plus and fix the bugs for the workbench freeze menu, treasure hunts rewards bugs lastly fix the weapon wheel bug JUST FIX YOUR GAME ASAP
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Albrecht von Stollen, Ritter von Manila
(@RittervonManila) reported
@SoundBwoyBurial @LeaMaric @Pvelkovsky The problem is this - how would the game companies treat this? Because copyright is always a tricky issue especially when it comes to making money with player-created content. Ubisoft is no Mojang because the former shilled for NFTs while the latter hates those.
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Dark Rider
(@DarkRider__) reported
@SplinterCal @medster101 1. Hfw doesn't have ubisoft formula 2. I don't mind ubisoft formula, it's the stories and character in their games that's kinda the problem 🗿
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Trevor
(@TGP_TREVOR33) reported
@Ubisoft fix the blue screen crashes for R6 plz and thank you
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What’s On GamePass
(@whatsongamepass) reported
@SillyZausage @ARueda21 @JezCorden But we still have EA access, we got Ubisoft+. Similar services, smaller reach and no hardware but ultimately about the same. Nothing is stopping EA or Ubisoft from courting 3rd parties to be on their service and published by them.
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Roland
(@Rolandsevencake) reported
@UbisoftSupport @SkywalkerEterno Ubisoft you don't understand many people have this problems the same "PROBLEMS" is no't people gpu or cpu problem is....
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John Langwell
(@John19138) reported
from
San Bruno, California
@Ubisoft known issue assassin’s creed DLC Paris and Druid?