Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/19/2025 11:30

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLübbecke Sign in
GermanyFrankfurt am Main Online Play
FinlandHelsinki Matchmaking
GermanyLeipzig Online Play
GermanyHerne Online Play
FranceSaint-Jory Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • NeoDaReal Neo (@NeoDaReal) reported

    @UbisoftSupport why cant i login to ubisoft connect?

  • deljoufar AliDeljoufar (@deljoufar) reported

    @Ubisoft FIX YOUR ******* GAME R6 IS DEAD🤬🤬🤬

  • TheReaIInsider The Insider (@TheReaIInsider) reported

    Ubisoft will announce a free trial period for their PC game subscription service Ubisoft+ at #UbisoftForward

  • joshuab0077 husky man 10 (@joshuab0077) reported

    **** @Ubisoft Your lovely Rainbow Six siege servers have crashed, I was in a ranked match and it crashed with an error code, tried to reconnect is says servers are down. Unable to reconnect then get an abandon sanction. Please fix your game nearly 8 years of this ****

  • Dobbyssock7808 corey (@Dobbyssock7808) reported

    @Ubisoft @UbisoftSupport I'm done with seige how come I load into a ranked game then get a error then get banned please fix your game and give me my elo back

  • McDHamburglar Grimace for Multiversus (@McDHamburglar) reported

    @DomainGhost @GenePark This is my biggest problem with the current Ubisoft RPG formula. I feel so detached from the person I’m playing as even though it’s a named person. Playing as Kratos or Lara Croft is a different experience than playing as the protagonist whose name NPCs can pronounce.

  • DollySc26241186 Dolly Schmidt (@DollySc26241186) reported

    @Ubisoft No interest at all. Ubisoft is the same like E.A. and Activision, same as Bethesta ... won't purchase those Ubisoft-Launcher dongled games anymore!!! Do the math and check out your stock market crash ...

  • percqn spin (@percqn) reported

    @Ubisoft @RidersRepublic bro i just blue screened and got -91ubi and a 60min ban whats going on ubi😭 please fix the update bugs

  • DannCRO Daniel (@DannCRO) reported

    @Ubisoft @RidersRepublic Fix save file for New game.

  • Cloinkos Clay (@Cloinkos) reported

    Anyways yeah Ubisoft is trash and the only franchises they haven't ruined are Assassins Creed (lord knows they want to) and Rainbow Six. At least 343 games, for all their issues, can give me moments of fun.

  • So_Ethereal 🌟 Ezereal 🌟 (@So_Ethereal) reported

    @GoNintendoTweet We have the D23 and Ubisoft event this week, Tokyo Game Show next week... so there's gonna be a lot of cool news in the next 8 days No problem with a Direct coming later if all this is true , it might be a blessing actually as news overload can be exhausting anyway

  • TheOvervoid jake (@TheOvervoid) reported

    Ubisoft hire me...after you fix your workplace issues

  • Afrodeadpool Apollonius (@Afrodeadpool) reported

    After a long day I wanted nothing more than to play AC unity. @Ubisoft please fix the servers.

  • Chrisdavid1262 Chris David (@Chrisdavid1262) reported

    @Ubisoft @Rainbow6Game listen I lagged out with 3 of me friends and it said I abandoned the match and gave me 1 hour penalty and it took my play away so now I’m back to gold one so fix it please I’m on ps5 my gamer tag is YtXxBadAzz13_TTV and also said -50 renown gain or what not

  • TheOvervoid jake (@TheOvervoid) reported

    Ubisoft hire...after you fix your workplace issues

  • longlive096 Waleed Hussain (@longlive096) reported

    @Rainbow6Game Why is your live chat unavailable? i have a issue that needs to be resolved regarding UBISOFT connect subscription on PC.

  • MxRize Rize (@MxRize) reported

    @realDan203 @Poxonlox no Ubisoft can’t do anything about it, that’s a Sony/Microsoft Issue

  • abrendline2001 Andrew Brendline (@abrendline2001) reported

    @UbisoftSupport why has the on going issue of the Ubisoft Connect overlay causing high cpu usage not been fixed yet, I lose about 50% fps due to this

  • Willsoneuphman Omar Aleman (@Willsoneuphman) reported

    @Ubisoft @UbisoftSupport @TheDivisionGame Can you please fix the disconnection issues for PC players?!? Thank you.

  • DarkSaviourDCUO Dezaras Prime (@DarkSaviourDCUO) reported

    Ubisoft: too busy being rapists to fix their ******* games.

  • Schnoodle13 Schnoodle (@Schnoodle13) reported

    It’s been 499 days since patch 1.21 for Assassin’s Creed Valhalla. A patch which addresses issues with cross save trophy progression, and yet 499 days later it’s still an issue @UbisoftSupport @Ubisoft

  • iddnldkqbfwoqo ldoeogb (@iddnldkqbfwoqo) reported

    @Ubisoft can yall just fix the growtopia servers

  • JannikScharenb2 Jannik Scharenberg (@JannikScharenb2) reported

    @UbisoftSupport hey there, My girlfriend an i are experiencing the same error... We are playing on PS4 and if we are selecting ubisoft connect we can See Our uplay Account. But if we hover over Start game etc it says connection to ubisoft Services is terminated.

  • JaeGroove JG 🍁 (@JaeGroove) reported

    I wonder how long it’s gonna take till Ubisoft fix the sound glitch. I’m dying int the most frustrating ways because I can hear someone rip a C4 or not being able to hear a ******* FULL SPRINT down a hall way.

  • TIG_Ronin J. Tiger (@TIG_Ronin) reported

    @Ubisoft give us the massive open world set in Feudal Japan! Don’t do that games as a service bullsh!t NOBODY WANTS THAT! We have waited forever! Do it right. GIVE US ODYSSE BUT IN JAPAN! The people want it!

  • JPRphotogamer8 JPR (@JPRphotogamer8) reported

    @MinuraNakatawa I can't keep the NODs down when turning off night/thermal vision. There was a bug before to able down to do that but for some reason, ubisoft fixed it as if that was a problem 😭

  • crimson21212 crimson knight (@crimson21212) reported

    @Ubisoft Rainbow six seige is out of control at this point. How is it that its still one of your most popular games and you update it but can't fix ******* foot steps rook for 3 rounds in a row sprinted through a door, can't hear him. Why are my body parts still sticking threw

  • DadandhisPCPod Now where's the damn controller (@DadandhisPCPod) reported

    Only thing I want to hear from the @Ubisoft press junkets this year is that magically their games will no longer randomly crash

  • sunshinycomet SunshinyComet (@sunshinycomet) reported

    @MinuraNakatawa @Space_Cajun yeah, they also have weird magazine sizes, like the extended 20rd mag only having 15 rounds. Though tbf it’s the same issue with the VSS, with it having 10 rounds in the 20-round VAL mag, or how the MP7 takes 5.56 rounds… general laziness on Ubisoft’s part

  • LumpyTheCook Lumpy (@LumpyTheCook) reported

    Looking forward to watching everyone unite in immense visceral disgust when Ubisoft shows off that live service Assassin’s Creed in a few days