Ubisoft Connect

Is Ubisoft Connect down?

No problems detected

If you are having issues, please submit a report below.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/05/2025 07:45

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilEmbu Sign in
FranceParis Sign in
United StatesPhoenix Sign in
United KingdomDronfield Sign in
United StatesAustin Sign in
United StatesDuluth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _Q1kr Jason 🏳️‍🌈 (@_Q1kr) reported

    Yeah R6 is not vibes anymore stupid idiots expect me to not be mad over not being able to fix my Ubisoft account like if they make to where u have to add your Phone number in order to play Ranked on they’re dying Mnk Cronus infested dogshit game I’m done @Rainbow6Game

  • ReidoBaggins Lee Reid - ReidoBaggins ✨ (@ReidoBaggins) reported

    @sDadia_net No more along the lines of say Ubisoft.habinf their own streaming service, or AT&T as they did with Batman etc. White label deals basically.

  • NiklasWorsnop Niklas Guldbrandsen (@NiklasWorsnop) reported

    @UbisoftSupport Hey @UbisoftSupport Do you have any idea? Can see people having these problems since 2014. Still havent found anything that works. Have uninstalled it 2 times, even reinstalled Uplay

  • erxc_flzp Erxc (@erxc_flzp) reported

    @UbisoftDE @UbiSupportDE UBISOFT! Fix your Game!

  • keaton89279302 Keaton Hunt (@keaton89279302) reported

    @Ubisoft Please fix Valhalla!

  • Hun_Bela Szabó Béla (@Hun_Bela) reported

    @RyangoFett_24 @Zuby_Tech Quality games, Fucktivison, Xbone, Epic, Ubisoft already announced they are moving to free to play/game as a service model. They already cancelled the next AC because it wasn't enough service instead of a game ****. Hoping for Sony to fail, so they will stick with games.

  • AidenHanna12 Aiden Hanna (@AidenHanna12) reported

    @Ubisoft fix your game this is so hard to play with all the glitches such as the beeping glitch, the alfa pack glitch, the alfa pack glitch and the inactivity glitch.

  • seinfelddahog Luca: The Sophia Narwitz cut (@seinfelddahog) reported

    @Win98Tech I checked now and there's a sale post for Rayman Legends, a game from 2012, being £12. You can get it from Uplay for £4. Quality service

  • MilkManCome AllStarBaller (@MilkManCome) reported

    @Alwaysheppie @Ubisoft No problem

  • KingDudley_XBOX King Dudley (@KingDudley_XBOX) reported

    @NerdPropellant @XcloudTimdog So it is why you would be able to claim Amazon as a competitor and not Sony. Sony is more of a hardware maker and its gaming software is not much different than EA or Ubisoft. Those too have a stream service infrastructure that will not hardware.

  • Shelduckling Colin 'Shelduck' 🇨🇭 (@Shelduckling) reported

    Ubisoft woke up and chose to fix their game :)

  • LVJYfan mack (@LVJYfan) reported

    can ubisoft fix their riders republic servers goddamn

  • ONETAPSTAR lai Morris (@ONETAPSTAR) reported

    @Ubisoft Dear Yubi customer service, Hello, I am a player of the crew 2. Because my account is bound to my previous QQ account mailbox, but my previous QQ account has been sold by me,I can't unbind it now. I hope you can help me change the mailbox of my account. Please

  • EmmaWhitby5 Emma Whitby (@EmmaWhitby5) reported

    anyone know how to fix the "Ubisoft service currently unavailable" issue on Ubisoft connect, tryna log in

  • ClestialBeauty DarthEntity (@ClestialBeauty) reported

    @WizardJayorne @CasualGamerPSN @IGN I can see them making their game live service. Ubisoft is making the next AC and Far Cry live service. Would be nice.

  • PlayStationREY Robert Edward Young (@PlayStationREY) reported

    @UbisoftSupport Screw Ubisoft. You guys waste 2 weeks of my time, in one case 6 months. Your crappy service erases my progress and locks me out of my reward. But I'm magically supposed to have proof of I redeemed a rewards almost 6 months ago even tho it's locked?

  • TonyRowlson Tony Rowlson (@TonyRowlson) reported

    @UbisoftSupport Per the Discord Ubisoft Support's instruction, I am posting my problem here. The Stinky But Deadly Ubiconnect Core Challenge does not unlock for me. I did this the day Ubi fixed the Flatfish spawns and did it again on a new save started 23-Jan-2022. Please help.

  • reptileofdoom mari (@reptileofdoom) reported

    apparently the only way around it is to disconnect my internet, but then i will be forced to play a buggy version of the game. there is no way this is legal. didn’t know there was a company worse than EA, but it seems ubisoft always aims for the #1 spot. hope u go bankrupt <33

  • itsthatonenerd Joe 🏳️‍🌈🎮 Pokèmon Legends/Far Cry 6 (@itsthatonenerd) reported

    So like always, it does the Ubisoft thing of having issues be mentioned, but barely TALK about said issues, one character talks about how winning the revolution won't make them safe because they are still a trans man in Yara...And its never brought up again!

  • chris89443499 noahjseyebrows (@chris89443499) reported

    @Ubisoft hey just wanna ask sum WHY CANT YALL MAKE A ******* HALF WAY DECENT ******* GAME INSTEAD OF SDDING NEW **** IDGAF IF YOU DONT ADD SHITNFOR 4 more ******* years fix your god damn ****** *** game before you add anymore fucing things

  • PlayStationREY Robert Edward Young (@PlayStationREY) reported

    @UbisoftSupport Screw Ubisoft. They erase my progress, the reward I redeemed months ago is locked, and they expect me to have a magical picture of my name on the Connect page, as if I was supposed to know their service would suck and screw me over.

  • XTheDonutLordX Joshua Barnhart (@XTheDonutLordX) reported

    @assassinscreed more bullshit store items instead of fixing this broken game. a good amount of main quests don’t even work. get your priorities straight ubisoft, this is embarrassing. you guys are scamming everyone that bought AC Valhalla.

  • CrShelidon Chiara C. Rizzarda (@CrShelidon) reported from Castelnuovo Scrivia, Piemonte

    @MythicLore Ah, @Ubisoft locked me out of my account and apparently no one is willing to fix it, so I'll keep watching you guys enjoying it.

  • JukezR6s_ Jukez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JukezR6s_) reported

    @EmmaWhitby5 go on a vpn, log in through offline mode and then go online, then disconnect from the VPN, then restart ur uplay

  • Fiideboy Ebenezer Amoako (@Fiideboy) reported

    @watchdogsgame I can't seem to get into any online mode anymore. It keeps crashing after I click London Roam or Invasion. Then it crashes and says connection to ubisoft server has been lost. What should I do? BTW, I play Div2 without any connection problems.

  • eddgus4196 Edvin Gustafsson (@eddgus4196) reported

    @Ubisoft love getting kicked from a game of seige cuz of lag then get a penalty for 60 minutes😐

  • iTooDriven AF (@iTooDriven) reported

    @PSTrophyRoom Ubisoft (solves the potential shooter issue) Kojima productions, metal gear and Castlevania

  • leon_trovao Leon trovão (@leon_trovao) reported

    @UbisoftSupport I changed my password but when I try to log in on ubisoft it says, "an error occurred while trying to send your request. Try again later."

  • khris19144469 khris (@khris19144469) reported

    @Ubisoft I got banned on console because of sound glitch I'm hoping u can remove the ban

  • JChampa26712663 The Jury (@JChampa26712663) reported

    @Ubisoft an all online exclusive AI support program is stupid. Some, if not most people like talking to a real person to fix problems.