Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/03/2024 04:05

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (52%)

    Sign in (52%)

  2. Online Play (21%)

    Online Play (21%)

  3. Glitches (11%)

    Glitches (11%)

  4. Matchmaking (8%)

    Matchmaking (8%)

  5. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IraqAs Sulaymānīyah Sign in
AustraliaBrisbane Sign in
MalaysiaKuala Lumpur Sign in
GermanyHamburg Online Play
GermanyKöln Matchmaking
FranceAiffres Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MattTakesFlythe Matthew Flythe (@MattTakesFlythe) reported

    @UbisoftSupport There's been issues ever since y'all changed it to Ubisoft Connect. Y'all's first party software is garbage.

  • MaxR6S_ Max🇵🇱 (@MaxR6S_) reported

    @SWAFFELENN @wxvyjsh @Rainbow6Game To fix this they would either make not be able to charger your controller when playing or sony or microsoft would have to fix it ubisoft can’t do anything about it and you can reach high ranks on console without a m&k saying that from my own experience

  • Nicksans Nick van Dongen (@Nicksans) reported

    @TheDivisionGame Ubisoft Service is still unavailable. Connection lost. So am I.

  • inFinitR6TV Fin._ 🦖 this is mark (@inFinitR6TV) reported

    @puppygirljenna Ubisoft fix rainbow six

  • JakersGamers JakersGamers (@JakersGamers) reported

    Ubisoft is having connection issues today, so we're going to bring *something* else to the table within the hour, see you all soon

  • BrookChaos 🎄❄️✧𝕭𝖗𝖔𝖔𝖐𝕮𝖍𝖆𝖔𝖘✧❄️🎄 RoadTo1600Subs (@BrookChaos) reported

    Anyone else having the same problem with Ubisoft as well?🤔🎮

  • Sassy_McLassy Sass Queen 🏳️‍⚧️ (@Sassy_McLassy) reported

    Me: Buys Ghost Recon Wildlands on Steam Steam: Sorry you gotta have Ubisoft Connect Ubisoft Connect: HAHA servers down suck it *****

  • Bon313S Agoge_tv (@Bon313S) reported

    @my44480663 @Rainbow6Game It’s not. It’s not even a Ubisoft issue. It’s a console issue in general. Microsoft and Sony are the ones that can fix it, but they won’t. Complaining about it on the internet to a company that can’t do anything doesn’t help either. Just makes you guys look desperate for wins.

  • BrookChaos 🎄❄️✧𝕭𝖗𝖔𝖔𝖐𝕮𝖍𝖆𝖔𝖘✧❄️🎄 RoadTo1600Subs (@BrookChaos) reported

    Anyone else having the same problem with Ubisoft as well?🤔🎮 With the whole “failed to synchronize” pop-ups as well?

  • SPNdedication SPN Dedication (@SPNdedication) reported

    @Ubisoft @assassinscreed So when are you going to have a game designer actually fix what the horses look like in AC games? All these years and they are still beyond terrible! Ruins immersion to see beautiful things then see the "horses". C'mon now you've had years to fix them!

  • SWAFFELENN Solo Swaff (@SWAFFELENN) reported

    @JMccormick007 @JacobDByrd @Rainbow6Game We do realize that Microsoft has **** you money right? Microsoft could literally Buy Sony and Ubisoft and they wouldn't even notice it. Fortnite was able to resolve this issue and you're saying a company like Ubisoft is unable to right?

  • BunnzeeTV Bunnzee (@BunnzeeTV) reported

    @Ubisoft Servers down?

  • shredlamorte Shredlamorte (@shredlamorte) reported

    @UbisoftSupport can anyone name a more iconic pair, than Ubisoft Support and connection/server issues?

  • WsTShade ItzShade (@WsTShade) reported

    Dear Ubisoft, prepare to be spam ****** in your support. I can’t Ubisoft “connect” to your servers Even though my internet is god tier **** nose. I hope you fix this before this trends and others follow. This is only the beginning.

  • GunnerZo Zoe Parsons (@GunnerZo) reported

    Are Ubisoft connect ***************. I’ve tried to log onto assassins creed and there is some logging in problems. They have just emailed me to tell me my stats over last few months. I would very much like to add to those stats but can’t.’ Just a thought maybe you want to focus

  • ericguthrie86 Eric Guthrie (@ericguthrie86) reported

    @Ubisoft servers down? Cannot connect to servers to get contracts in Valhalla wth

  • soiberi1 Solomon (@soiberi1) reported

    @itsmeparixit @HarithSkillZ @crockbandicoot ya sum it up perfectly Ubisoft AC has become fking tedious tbh. AC valhalla is still better formula compare to boring AC OD but still Ubi now become EA live service +micro. release game every 2 years and add micro =profit

  • LeBulgasali DerSeestern (@LeBulgasali) reported

    @UbisoftSupport My friend list isnt working. In Anno 1800 I do not see any friends. Ubisoft Connect doesnt load the friends tab. If I log into your website, it tells me I don't have any friends - If I try to add a friend I should already have in my list, error. suggestions?

  • emill_the EmillTheBeast (@emill_the) reported

    @UbisoftConnect @Ubisoft Just please, fix your servers.

  • KatashanFr katashan (@KatashanFr) reported

    Hello @UbisoftFR @Rainbow6FR #error error 4-0xfff0be20 Une solution?

  • CRNTHAhlwong Ahlwong (@CRNTHAhlwong) reported

    @UbisoftSupport Frustrating that I can login to uplay rn and launch r6 but I can't join friend's lobby because my friends is still stuck on connecting.

  • R6Yanko Yanko 🇴🇲 🇬🇧 (@R6Yanko) reported

    The 404 error means that the skin has been deleted on Ubisoft's side so you are unable to to buy the skins.

  • Spartanops_101 Spartan (@Spartanops_101) reported

    @itactical563 @Rainbow6Game @zenpharaoh Its a modified controller, so Ubisoft has no expectation to fix it. As long as normal controllers work, its your issue to deal with.

  • HyperBirchyBoy Birchy (@HyperBirchyBoy) reported

    @SWAFFELENN @CFC_Griffin @Rainbow6Game Mod Packs and MnK are beyond Ubisoft its down to PS and Xbox respectively to fix as its a problem with their input detection, even then its still more than that as the MnK tricks the xbox into thinking its got a controller plugged in

  • JMccormick007 joshua mccormick (@JMccormick007) reported

    @SWAFFELENN @JacobDByrd @Rainbow6Game It would cost Ubisoft a fortune because they’d have to pay Microsoft to fix it. Also I am saying that because people like me have an external hard drive, wireless battery chargers and sometimes a wired controller all plugged in. If they did change things they can’t play siege.

  • Aviixt_ Dan ダン (@Aviixt_) reported

    @ApvIlo ik it would its just a uplay glitch

  • FleshyNun Kacper 💤 (@FleshyNun) reported

    Can already tell people are gonna have problems redeeming these alpha packs from Ubisoft

  • NottinghamGoose adam (@NottinghamGoose) reported

    Dear @Ubisoft_UK @Ubisoft due top a glitch in @assassinscreed I only have 14 medallions and therefore can get the mission to defeat the father, can’t get Thor’s cloak and by extension can’t get Thor’s hammer, what are we going to do about it?

  • CraigCJ85 CJ uk (@CraigCJ85) reported

    @UbisoftSupport You have also got a HUGE ISSUE with responding to your cases!!! I've been waiting since the 6th of January about a game I bought (you took the money) that I've still not received! I thought ubisoft was a company that looked after there customers.

  • PingWing1337 C. van B. (@PingWing1337) reported

    @UbisoftSupport So... when Breakpoint released there were a lot of people who had issues with it - especially with the A.I. being dumb as a rock (walks in via 1 door only for example) and spawning right behind you. Did Ubisoft fix these issues already?