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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lanús |
Sign in | |
 Pärnu |
Online Play | |
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Papi Chuckle
(@papichuckle) reported
@UbisoftSupport @ambro_05 Check your forums at ubisoft everyone is complaining about it on windows 10 and 11 and no error message
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Weeman_com ⭕🇵🇸🇮🇪
(@weeman_com) reported
Years ago I touched on issues in corp gov with Activision and looking at EA. But now with the multiple law suits, allegations and coverups from Activision it's insane. Plus could reference Ubisoft on these matters. Some of the specific news I heard today about Bobby is insane!
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Mateusz Ambroży
(@ambro_05) reported
@Ubisoft @MandoMichael Hey @Ubisoft! Can't you see that is a global problem after update?!
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E
(@Nuersss) reported
ubisoft really has grown men beggin on twitter to fix the game
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Steve Vickers
(@spikeanselm) reported
from
Elk Grove, California
@NubianVegan It happens. We all make mistakes, so don’t beat yourself up over this minor error. Talking bad about Ubisoft anytime is a good thing imo 🙃
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merry birbmas ☃️🐥
(@BirboTheAlpha) reported
UBISOFT WHAT IS THE POINT OF ME CLICKING THIS IS A TRUSTED DEVICE IF YOU ARE GOING TO MAKE THE UBISOFT SERVICE **** POP UP 4 TIMES AND MAKE ME GET A VERIFICATION CODE EVERY TIME I LAUNCH MY GAME!!!!
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Virtus
(@VirtusHere) reported
@b_bbaci Ubisoft has a ‘give a kiss get email verification code’ policy. I’m the overseer for these intricacies and problems, so I could help with that.
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Nogah
(@NoahGagawchuk) reported
@UbisoftSupport I’m trying to login to my Ubisoft account on my game but it won’t let me all it says is I have to reassociate my account with my original one?? I don’t know what that means
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Good Gaming Performance
(@Malevolenced) reported
@Ubisoft Hi, since the latest update (Vaas DLC) game is not launching anymore, plenty have posted in the forums but we got no answer from you guys yet. Can you please look into this issue? Thanks
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oX.
(@oxreFPS) reported
@UbisoftSupport @mank0wy I did try everything with the ubisoft support yesterday and none of the given advises helped. Not even after a clean pc start the game would launch. I would really appreciate if the devs could try to find out the problem in this case. Not users fault if u ask me.
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Chris Heyes
(@hazeycode) reported
AC Valhalla PS4 update requires login to server when connected to the internet, no skip. Disable net, wait *3 minutes* for “add ons” conn check to timeout before being permitted to start loading your game. I don’t play @Ubisoft games but still suffer as the household tech support
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Abhinav Rajput
(@Abhinav_Rajput8) reported
@UbisoftSupport @Ubisoft Hey, recently my Gmail account got hacked and all the accounts using that email address including my Ubisoft account, and now I can't access my Ubisoft account, when I try to log in it says wrong credential, your chat service is not working, please help.
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Nintendo Prime
(@NintyPrime) reported
@Cory_Boehm @JustCliff_ @YouTube Notice how Ubisoft has dealt with issues, and Activision said hold my beer, let me show you how to really do it. EA meanwhile seems to mostly just stick to their milking consumers controversies and keeps the work place nice.
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🇩🇰AnimeVex🇩🇰
(@WolfLegendsExe) reported
@Ubisoft @MandoMichael Hey my ps5 has turned fully off twice just suddenly shutting down plz fix the glitch i wanner play the mode get about 20 min play then it just shuts down
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Jake Flores 🍥
(@jeikflowers) reported
Siege is a good game. The issue is that Ubisoft made it.
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PixelPodium
(@PixelPodium) reported
At the end of the day, the only problem one can hope will be addressed upfront is the workplace abuse. And if those abuses aren't addressed? Aren't fixed? Well, Ubisoft's done jack **** to address anything that was revealed in 2020, and nobody's holding them to account.
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Kieran
(@_BarelyStable) reported
@Riizons @MacieJay The fact that the larger issues exist doesn't mean ubisoft shouldn't consider solving the smaller ones. Besides they probably just need to change a single number to make this change.
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sharpq
(@sharpq) reported
What's happened to one of my favourite games - Tom Clancy's The Division 2??? Game is unplayable, opponents became more bullet sponge than before and level of aggression looks like Massive Ubisoft make some changes to the game and left broken. I hope that future update clear it
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🇨🇦 Mike Potvin 🇨🇦
(@XA_Mikepotvin) reported
@ahhfuckit @assassinscreed i never had big problem with Ubisoft games in term of bugs. look at how broken is battlefield 2042 now thats a broken game.
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Y0D1RT
(@Y0D1RT) reported
@Ubisoft really needs to fix their ******* game! Hate to say it but Fortnite sounds better than R6
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silvoom
(@silvoom) reported
@falloutplays Ubisoft will ruin any game's fun or identity in the name of longevity. From service games like Rainbow Six and For Honor, to individual releases like Far Cry and Assassin's Creed.
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Apple Dash
(@fshpsmgc) reported
@ArenaEmpress @Win98Tech Oh, neato, at least they are going in the right direction somewhere. Those one publisher launchers are wild with refunds. Origin is kinda alright, but Ubisoft still owes be $3 for a broken AssCreed 4 DLC
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Deckz
(@Deckz_tv) reported
@oxreFPS @FarCrygame Got in touch with Ubisoft Support in regards to this problem and the support was anything but helpful and fairly disrespectful. Really unfortunate experience. Guess we just have to wait for a Hotfix.
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Cepheus Talks
(@CepheusTalks) reported
@JimSterling Regardless of employees' dissatisfaction with the reporting systems Ubisoft has set up, the publisher has told some of them it will not tolerate them going public with problems. gee I wonder why they are against people going public with the bad stuff going on
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Boonana
(@Boonana2704) reported
@UbisoftSupport Is ubisoft connect down for maintenance? I am having trouble signing in I am being told the service is currently unavailable? I just renewed my sub to ubisoft+ and cant log in to play?
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William Sakumo
(@William95695989) reported
@Ubisoft so there has been an issue with your Ubisoft Connect store tab for nearly 3 years now and there is literally no evidence of you guys even attempting to fix it, why is my store tab still missing from my account?
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Kirsty Steele
(@DARKSCARLET00) reported
@meanz33 @Deltax19822 @TheDivisionGame The same with state of the game. We was promised to have it at the beginning of this year. More broken promises by massive and Ubisoft
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Derp Is Vaccinated 🏳️🌈
(@datfreakyderp) reported
@OMGButterbee @stashofstripes @ATVI_AB At least I can say I don't own any games from Activision nor from Blizzard. I think I'll keep it that way. I've stopped giving Ubisoft and EA my money years ago. They're no better, especially Ubisoft on this issue.
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judy ⭐
(@judyj84008658) reported
@PrayInquis @UbisoftSupport @Ubisoft Yes I had the same problem
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Tia Fielding
(@tiafielding) reported
@kryofrozen_ @Ubisoft Same. A LOT of people seem to have the same problem, so they clearly broke something with the update.