Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/13/2025 16:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (78%)

    Sign in (78%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FrancePontivy Sign in
NorwayAlta Sign in
ArgentinaLanús Sign in
EstoniaPärnu Online Play
BrazilEmbu Sign in
FranceParis Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • xTylerSmithx_ 🍂Ty 🍂 (@xTylerSmithx_) reported

    Hey @Ubisoft @UbisoftSupport , wanna fix @RollerChampions ? it would be even better if I could play with my friends and the game didn’t crash every 5 minutes. Also make the damn “nets” easier to score on, you every game I’ve played has ended in a draw cause nobody can score

  • rycky_sanctur Paulo Henrique (@rycky_sanctur) reported

    @RollerChampions @Ubisoft I want to know if they will fix the fps drop in matches

  • AdamNic43974781 Adam Nicholls 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AdamNic43974781) reported

    @UbisoftSupport I fixed the issue by simply restarting the game twice and then playing Bloodlines, then going back to the story mode. Thanks anyway, Ubisoft!

  • SaiyanPride45 🎮🕹️VintenDio🕹️🎮 (@SaiyanPride45) reported

    @Ubisoft @RollerChampions Fix the party not working we can party up but we can't play the game is keep asking that all members are in the main menu we already in the main menu!!!

  • ehck0s Ehck0s (@ehck0s) reported

    @RollerChampions @Ubisoft of course another ubisoft game that constantly crashes. Just like Uno. Am I gonna have to constantly switch to another account just to play this game or will yall actually fix this issue

  • Tedward120 Teddy ¨̮ (@Tedward120) reported

    @Ubisoft @RollerChampions too bad it’s basically unplayable, keep getting crashes when i try to join quick play. even the tutorial felt buggy, it was lagging out whenever i’d try to make a shot.

  • ODIN_XBOX iODIN (@ODIN_XBOX) reported

    @HarleyK58651868 @RollerChampions Yeah shouldn't be overload now tbh, just another failed ubisoft launch..... I'll continue to play but I really really hope they are working on the issues, this kick off season is when all the problems need to get fixed.

  • ILiKe_ApPLEs Victoria 🦄|| Sodden Hill scene was badass. (@ILiKe_ApPLEs) reported

    @UbisoftSupport Ubi I have a question because I wanted to turn on the Ubisoft launcher and it showed me an error of deleted files and it turns out my Ubisoft self uninstalled but didn't since the files were there + all of my games happened to be uninstalled. 1/2

  • KayaCat1 Latte (@KayaCat1) reported

    @TennoMarko @Rainbow6Game - you can get arrested for abandoning your branch of service, which is ridiculous that Ubisoft R6 would greenlight that idea, they obviously don't know what they're doing. The hit reg and game audio, is dog ****, a ****** 1$ headset has better sound quality than the game itself.

  • Virus01Official Virus (@Virus01Official) reported

    @Ubisoft why won't you make UNO just for mobile cuz right now I would have to connect into playstation. The problem is I DON'T ******* HAVE ONE. So the Point is MAKE THIS GAME FOR MOBILE YOU ************

  • Im__Prasann Prasann Agarwal (@Im__Prasann) reported

    @RollerChampions @Ubisoft Matchmaking is too slow fix it… it won’t even connect to server

  • frostxfy Frostxfy (@frostxfy) reported

    @Ubisoft @RollerChampions if you are gonna release a game can you atleast make it work. Everytime you go to quick match the game crashes and before you go your not on next gen I'm on Xbox Series X fix your **** please. Not a good start.

  • FlorianDK14 FloW (@FlorianDK14) reported

    @RollerChampions This game keep crashing on Xbox series X , 4go and it crash like a game of 90go , can’t be serious Ubisoft

  • Enouwin Lo (@Enouwin) reported

    @Ubisoft @RollerChampions 45 min to be able to play with my friend and when we start and à soon we entered the queu thé game crash....

  • Idontkn11742080 I don’t know (@Idontkn11742080) reported

    @Rainbow6Game Fix elo glitch please, this game Is based on ranked and you can't fix a glitch that doesn't give you Elo, cmon ubisoft

  • TennoMarko Marko Pero (@TennoMarko) reported

    @Rainbow6Game It amazes me how you manage, season after season, to make the game worse that it was the previous season. The entire department should be fired and r6 Siege should be someone else's project. So many talented people in Ubisoft and the worst team is working on the live service game

  • The_Gam3ingfam Girlsonme4980 (@The_Gam3ingfam) reported

    @Ubisoft @RollerChampions My game keeps crashing I I the error code (CE-34878-0)

  • Worlock_152 Worlock_152 (@Worlock_152) reported

    @Ubisoft I CANT PLAY ON PS5 EVERYTIME CRASH! 😤 PLS FIX!!

  • NattzzTM 💫 Nattzz 🪐 (@NattzzTM) reported

    This roller champions game is broken af how did ubisoft release this lmao

  • NyZoXBroKeZ zNyZoX (@NyZoXBroKeZ) reported

    @Ubisoft @RollerChampions I can't launch one game 3 hours for only crash and back to the main menu .. 😭

  • FishinginaCrane Fishing in a Crane (@FishinginaCrane) reported

    Overall actually disappointed with the way that Roller Champions was released. The game is super fun and it's what I've been waiting for, but the bugs and the issues that have come at launch make it feel like yet another incomplete game #RollerChampions #ubisoft

  • ILiKe_ApPLEs Victoria 🦄|| Sodden Hill scene was badass. (@ILiKe_ApPLEs) reported

    @UbisoftSupport I have two discs one is for a system which is an Nvme and other is HDD. HDD is for all applications and games that's where Ubisoft was. The issue was the location of the Shortcut it was missing as if Ubisoft was uninstalled which wasn't since the Unistall file was there.

  • RideThruHistory CBrider77 (@RideThruHistory) reported

    I really want to try out @RollerChampions . So far in my 10 min. of play on the Series S, I've had 1 hard crash to dashboard, 1 network connection error, 1 menu hangup (had to force quit) and 1 kick out to main menu from tutorial. What's going on @Ubisoft?

  • Plushilore Jennie🧵🌸 (@Plushilore) reported

    @UbisoftSupport @glhawryluk It's the same issue for me too! It doesn't appear on Ubisoft connect at all. When I tried to download it from the website instead, it asks for a key

  • RamFanSinceNam BOBBY IS A RAM (@RamFanSinceNam) reported

    game crashes every time i try to find a game as-well as loading into a free skate. Fix your **** ubisoft @RollerChampions

  • Lightspeed_Halo Lightspeed Halo (@Lightspeed_Halo) reported

    Crash champions 🫡 another fine ubisoft f2p product

  • Yasirj_ 𝘛𝘩𝘦 𝘸𝘢𝘵𝘤𝘩𝘦𝘳 🗯 (@Yasirj_) reported

    @UbisoftSupport @RollerChampions Ubisoft how did you guys not fix this in the betas

  • linkhb32 Linkhb32 (@linkhb32) reported

    @Ubisoft @RollerChampions 5 Game Crashes in 1 Hour. Please fix it

  • linkhb32 Linkhb32 (@linkhb32) reported

    @Ubisoft @RollerChampions Please fix the Crashes on PS4

  • J2bad2bad3 Captaiiiiin Chris (@J2bad2bad3) reported

    @Ubisoft Roller champions has a problem on ps5, if you try to get into any mode, the game will just crash, please fix this soon!