Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 1 day ago |
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Game Crash | 3 days ago |
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Glitches | 4 days ago |
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Online Play | 5 days ago |
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Sign in | 5 days ago |
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Glitches | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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job eagle (@jobeagle5) reported@Ryangofett_2490 @VisualFidelity Not at all but ubisoft also last gen pushed ps4 to the limit with some games like ac unity. Usualy multiplies never look that good. When ubsioft is on their game they make games looks great .the main issue with Sony is they try to spend as least as possible
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Shaun (@solid_mcavoy) reportedStarlink is kinda good! Sure it has that ubisoft problem where in the first hour you'll see what you'll be repeating for the next 100 hours. Plus...it has the toys to life problem which you have to spend actual money on the weapons you use, but other than that it's alright!
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Rooster83 (@Rooster832) reported@Meio_Szetszuna Steam checks ownership before launching (unless offline mode is enabled). Which is what I use in my laptop and have no issues with DRM. I've even played Ubisoft games offline with no issue with Steam in offline mode.
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Rainbow Six Mobile (@Rainbow6Mobile) reported@_StepBack3 Hello, This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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Rainbow Six Mobile (@Rainbow6Mobile) reported@Xmrt903bjk This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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Vince (@TheLunarTears) reportedI'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then
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Alexander Wolfheart (@AlexWolfheartt) reported@SynthPotato Ubisoft games of that period are dogshyte in terms of bugs and weird crashes. Tried playing AC Unity two years ago, couldn't even get into the menu. Googled it a bit, found a ton of people with the same issue, and a hundred "try changing this" to make it work. Not PC's fault Ubisoft is Ubisoft
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Seneschal Orcberg (@SOrcberg) reported@joshrekrull @Miyu_Cheesycake @AyakaMods Yeah, it was pretty redundant atp. Just let us login in the app like zzz already had. And yes, launching Siege was the worst with the ubisoft launcher.
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CL Montesquieu (@montesquieu_cl) reported@GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.
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Nose | 📺 Invincible S4 (@NoseOfDeath) reportedThat would've excited me back in the day but modern Ubisoft sucks so they'll ruin it. AC1 has its issues but I feel it doesn't need a remake.
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racc raccaracoon (@neutronmuncher) reported@Frank0076011 @Fleyta_Fley Ubisoft can develop good games. It’s just keeping them good is the problem. They just lose their identity and the reason why the games were successful. For Honor could be arguably one of the greatest fighting game ever just from combat alone
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akif ansari (@akifansari2010) reported@Raven_Crank The random freeze and stutters yea? It's because is constantly trying to connect to old UbiSoft server which does not exist anymore lol Install EaglePatch or a modified exe to fix it.
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Dr. Austin Smith (@defmetal) reportedFree Division game shadowdropped on PC and nobody told me? About time Ubisoft did something that doesn't feel like a cash grab. Let's see if it's actually good or just another live-service grindfest.
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Rainbow Six Mobile (@Rainbow6Mobile) reported@JitinJob Hello! This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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Hank Scorpio (@Eldowzo1) reported@rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?
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Jakob Fel (@JakobFel) reportedUbisoft could've gotten me to buy Star Wars Outlaws in spite of its issues if they actually had the game participating in the May 4th sale... what is the logic of making that the ONLY Star Wars game on Steam that's not participating? 😒
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Destroyr34 (@Destroyr34) reported@Ubisoft @PlayStation In Australia we have consumer laws, yes, however, the digital landscape is still lagging behind in comparison to physical media. Transactions however, are still two way, EULA's should reflect this over allowing billion dollar companies strip content away because law says so.
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George (@longearedfox) reportedMy issue with this is, I’m not confident there’s anyone left at Ubisoft that actually understands what AC1 was trying to be I’m just worried they’re gonna turn it into just another open world Assassin’s Creed game, but AC1 is a linear game at its heart, with open levels
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job eagle (@jobeagle5) reported@ThePeakDaily @SicklyTheNinJa I think it was a skill issue and tht is why ubisoft avoided remaking it but if they get balc flag right ubi can do it right with ac1. Biggest problem would be you have to get tht cold brooding atmosphere or its not ac1
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Lone (@gaisericss) reported@SUPERBLOWFLY So you got me curious and I decided to download AC2 and brotherhood on my steam deck and they both worked fine after I logged into the Ubisoft stuff. What issue are you having?
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WORM (@WormsicleTV) reported@MrInvigorator @cas68629135 @Rainbow6Game Yeah man I hear that, I was playing since beta and yeah I blame Fortnite for its irreversible damage to live service games like R6S bc companies like Ubisoft value revenue over user experience 😭**** company that used to be solid
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B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported@LightOfEtro @ForeverPhysical @Ubisoft You're literally part of the problem
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Numen84 (@Numen84) reported@popuniversee It plays amazingly good in the steam deck, no ubisoft connect login required.
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XΘNΞ MΛN LΞGΛϾY (@xonemanlegacy) reportedDenuvo only sucks when it effects performance, PSN, Uplay, ect requires external logins that are not available in all regions entirely different issue.
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👑 ЯR 🇭🇹 (@ReyRetro1) reported@Ubisoft why you doing this. you had the formula in you hands with the assassin creed 1 up to revelation. 3 was ok black flag was great, you lost me beyond that. but seeing Hexe i was excited to see it but ya took away the main thing that was excited about. FiX IT
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Miller (@_Miller_o7) reportedFor those unaware: The actual fix is to go to the game's install files and use the .exe directly or use a shortcut of it, bypassing Steam and Ubisoft's ****** *** launcher. It's been 2 years and Ubisoft hasn't fixed this problem with uPlay/uConnect not working properly.
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Dondo (@Its_Dondo) reportedBruh how is it that uno updates one time and the game is broken and has been broken since. It's always ****** ubisoft
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Dakota J. Nelson (@DakotaJNelson) reported@Rainbow6Game Yes let's not fix in game bugs, toxic community, promoting no skill automated controllers, cheaters and instead double down on our lgtbq community. Classic Ubisoft
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PEAK🏴☠️⚔️ (@ThePeakDaily) reported@SicklyTheNinJa Might be a hot take, I don't want Ubisoft to remake Assassin's Creed 1. People saying it don't hold up in 2026 are absolutely wrong and might even be a skill issue.
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Enes (@sturdyatlas) reportedAlmost a year later, I still can’t make any purchases and I’m getting the same error. They still haven’t fixed or solved the issue. Incredible. @Ubisoft @UbisoftSupport @UbisoftTR