Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 07/19/2024 02:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (59%)

    Sign in (59%)

  2. Online Play (19%)

    Online Play (19%)

  3. Glitches (8%)

    Glitches (8%)

  4. Matchmaking (7%)

    Matchmaking (7%)

  5. Game Crash (6%)

    Game Crash (6%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesFort Wayne Matchmaking
GermanyKoblenz Sign in
United StatesLos Angeles Matchmaking
BrazilUbatuba Glitches
GermanyGoslar Sign in
AustriaVienna Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TokyRTM Toky (@TokyRTM) reported

    @Vaalx_ @MyyneR6s His account was pulled through steam, not ubisoft its kinda not on them for this one, the issue has been resolved though I believe

  • Luvythicus Luvythicus (@Luvythicus) reported

    @UbisoftSupport Finally got a chance to test it, it crashed twice in a row, each time after about... Maybe 10 minutes max, in singleplayer, just running around a lil in the area, even. No error code either, Uplay thing just says its crashed.

  • Slyder768 Sly’ 🃏 (@Slyder768) reported

    @RidersRepublic Serie X , I posted on Ubisoft forum about this issue , I hope the dev team is aware of this a lot of us across reedit or even friends can't play at all regardless of our internet provider it seems liked to Ubisoft connect or u I account :/

  • RidersRepublic Riders Republic (@RidersRepublic) reported

    @MankyBRG Thanks Manky for all the details there. Could you please give us your Ubisoft Connect ID to look further into this issue? We'll get back to you once we have more information.

  • jaaahlen gunner jah🦅 (@jaaahlen) reported

    Ubisoft really thinks a live service assassins creed game is the way……

  • LegateSprinkles Ky, Anime Swordmonke (@LegateSprinkles) reported

    @LegacyKillaHD Free game that's been around for years. Ive loved DotA2, if its a game you like to play a lot is that really such a issue if in comparison you buy a bunch of different names. I'd feel more like I get my money's worth from DotA2 International pass vs most full Ubisoft games

  • shisnoelite Grateful Abbott (@shisnoelite) reported

    @JamieMoranUK @Ubisoft Usually I never have any problems with Ubi games or their betas but Riders Replublic has been a thorn in my tail lol.

  • FunRageDie MoldyNugget カビの生えたナゲット (@FunRageDie) reported

    @TheCodexNetwork @assassinscreed @Ubisoft let me think ah i know, stop with the god dam live service and mtx in assassins creed and maybe stop abusing its staff aswell

  • shisnoelite Grateful Abbott (@shisnoelite) reported

    @JamieMoranUK @Ubisoft Sorry you're having problems too btw. Wish I could edit posts sometimes

  • KrysisFPS Krysis (@KrysisFPS) reported

    @Altzatres Its ok to be upset about the scenario, but if you were to look on Twitter the issues has been resolved. They separated the Uplay account from Steam and are working to get the steam account locked as well. We all loved and miss Kix, but can't let emotions run rampant all the time.

  • king_dethro lemursgamer (@king_dethro) reported

    @FabianHallsten @Ubisoft @KiXSTArTV All I can say they need to give kix the world in this game he dedicated his life to this game and if the devs actually care for kixs legacy they will do everything they can to fix it and listen to the communities input not do things without thought

  • Otaku_Kurt Spooky Time💀 (@Otaku_Kurt) reported

    At the end of the day. I still hate both companies. Just ubisoft less bc the for honor team always has been dedicated to the fans. And I really would have ******* loved to see Gladiator or Tiandi make it into dbd even if I wont buy it (after their problems with nfts).

  • Readie717 Daniel Read (@Readie717) reported

    @RidersRepublic @TheManWhoKnockz I get the [OFF-PISTE1] error code, I've been through all the troubleshooting tips and still nothing, platform is Xbox series X and my ubisoft connect ID should be Readie727

  • AndyAnd92 Anders (@AndyAnd92) reported

    @RidersRepublic My Connect ID is: andie2710 The error code i get is OFF-PISTE 1 but i am fairly certain that the error has nothing to do with my internet, every other game I have that requires online connection incl titles from ubisoft, works without any problems!

  • Keulisitian Valentin Cristian (@Keulisitian) reported

    @yotoday_ @TWTHEREDDRAGON Given how hard they pushed GP, they have 20M subs in 4 years and maybe half of them pay full price. So given that there's no way this service will be even close of 100M in the near future, we'll have another company like EA or Ubisoft that will push almost every game into MTX.

  • RidersRepublic Riders Republic (@RidersRepublic) reported

    @olliebeaman6 What error code are you getting and which platform are you on? Can you also provide us with your Ubisoft Connect ID so we can look into this? :)

  • awsmnss101 Awsmnss101 (@awsmnss101) reported

    @RidersRepublic Trying to launch the trial on my XBSX, keep getting the same OFF-PISTE 1 error everyone else is. Tried almost all troubleshooting methods I've seen in the tweets previous and it still refuses to connect, even when every other Ubisoft game does

  • Harriso65052974 Harrison Hayes (@Harriso65052974) reported

    @Ubisoft will there be a fix on assassin’s creed Valhalla New Quest pop up glitch

  • cjr129 chris roberts (@cjr129) reported

    @Ubisoft yo! When you going to fix the crashing issue for Uno on Xbox one, Xbox series X and PlayStation?

  • realAmorka soul . (@realAmorka) reported

    @UbisoftSupport can u help me ? Hello, I have a problem with my account, and this is the second time I have this problem. I subscribed to the ubisoft+ service yesterday and today I cannot play because my subscription has expired

  • tomerca2 tomerca🇮🇱 (@tomerca2) reported

    @MrPope @ooziier6 But why are you able to login into your uplay account, just by pressing play on steam without entering any password on ubi connect

  • Shey_NvH Syziy (@Shey_NvH) reported

    I got banned for Toxic behaivor bcs i used the ''n-word''. And the big problem is, the guy who banned me is a guy from the ubisoft team??????? 💀

  • SServalan Servalan's Flowers (@SServalan) reported

    @TheCodexNetwork @assassinscreed @Ubisoft Fix their management.

  • RidersRepublic Riders Republic (@RidersRepublic) reported

    @AndyAnd92 Are you receiving an error code? If so, which one? Can you provide us with your Ubisoft Connect ID so we can look into this for you?

  • BoMjus James (@BoMjus) reported

    @nib95_ @whatsoutwhen @vicious696 the only reason the "vast majority" of gp games are "older" is because the service has only been adding release titles for around 2 years. and triple A EA, ubisoft, and sony titles don't launch via gamepass obviously. but practically everything else has in the past ~year.

  • russellcareyy Russell Codes (@russellcareyy) reported

    @UbisoftSupport when I try to log into the riders republic trial I get [off-piste1] error and when clicking on Ubisoft connect I get [plank2]. Had big problem getting far cry 6 to work n had the reset my password etc. now what’s the problem with this? Come on.

  • RidersRepublic Riders Republic (@RidersRepublic) reported

    @GamerCyberpunk Are you getting an error code? If so, which one? Can you provide us with your Ubisoft Connect ID?

  • Slyder768 Sly’ 🃏 (@Slyder768) reported

    @RidersRepublic Serie X , I posted on Ubisoft forum about this issue , I hope the dev team is aware of this a lot of us across reedit or even friends can't play at all regardless of our internet provider it seems linked to Ubisoft connect or ubi account since my other account work :/

  • RidersRepublic Riders Republic (@RidersRepublic) reported

    @Readie717 @TheManWhoKnockz Sorry you are experiencing issues. Can you provide us with the following: - Error code you receive. - Platform you are playing on - Ubisoft Connect ID

  • Gohanss26 Akarsh Adithya (@Gohanss26) reported

    In the end , watch dogs legion was disappointing. The game such a downgrade from watch dogs 1 and 2. And i have played enough AC valhalla on PC to know that those same crashing issues exist in this game. I m gonna refunding this. @Ubisoft