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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Kev White
(@SwishWhite) reported
@UbisoftSupport A year down the line and STILL you have connectivity issues!! What a joke!! I got f*cked off with it, deleted all my Ubisoft games and now refuse to buy any more!! I can do without the hassle & poor customer service.. I feel for the gamers who have parted with their cash!!
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ShadowKnight849
(@SKnight849) reported
@darren_mg @XboxSupport Ubi is suffering server degradation right now, so server issues are gonna be plaguing Ubisoft games for a little bit until they fix it
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Lugas of Gaming
(@LugasGaming) reported
@Ubisoft / @UbisoftConnect / @TheDivisionGame Any update on a fix for the hard crashes for PC?
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McNuts1999
(@Jaidenatoor11) reported
@Ubisoft why is it that you never give us replacement players in casual for squares who leave, joining a game late takes a century and a half, and make legendary charms and put them in alpha packs? Funny how 70 million players and no money goes toward fixing any of the issues hmm
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Chepen
(@anotha114) reported
@watchdogsgame as soon as i loaded the game up i get a screen daying my dude is injured even tho he is not and that didnt happen before the update, so not only online and dlc wich you profited off already are not out yet, your supposive fix breakes the game even further. **** UBISOFT
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Berserker
(@Berserker2812) reported
@Ubisoft really gotta fix Assassins Creed Syndicate on the PS5, that game is a mess 😒
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Alex Il Pazzo
(@AlexIlPazzo1) reported
@Ubisoft fix your game i got 4 glitched game in a row, nice
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Ask PlayStation UK
(@AskPS_UK) reported
@smoothleey Hello! Sorry to hear that. Could you let us know if you have also seen any specific error codes and if you have checked the status of the Ubisoft servers?
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LibraScope
(@LibraScopeYT) reported
@SnesRulez -- really the same problem people have with most Ubisoft open worlds... tons and tons and tons of """"stuff"""" to play through, but very little that actually compliments the core game design. It's all just busywork.
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YeetWB
(@YeetWb) reported
@UbisoftSupport Hey, there is still an issue with making purchases on Ubisoft connect while in a game Like when I try to purchase credits on rainbow six siege PC I can’t select a payment method
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SuriForMyBedEng
(@turcly) reported
WHAT IS THIS ELO GLITCH , THE ENNEMY TEAM DID SAME **** FOR MY 3 WIN MATCHES CUZ THEY THINK I AM CHEATING . THEY STOLE MY ELO ******* UBISOFT FIX YOUR **** GAME
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some feller
(@oldbutsoold) reported
@jayveeonYT I think they had an attempt to do smt similar in Unity and it seems nothing interesting happened. I'm not a fan of online modes especially because they don't have multiplatform and if u add it it's a problem with cheaters. But knowing ubisoft it will be a grind grind grind
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Karl
(@Karl11191785) reported
@IGN The problem with UBISOFT games is they took them all and just copied and pasted ideas among them all basically making them just different versions of the same game. They should take a step back and reinvent in each series. UBISOFT games have become essentially boring.
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youenjoymy5elf
(@youenjoym5elf) reported
@camichurch3941 @NZXT Had some issues, all windows related though. I wasn’t able launch AC Valhalla on Ubisoft connect . Cyberpunk and control wouldn’t launch on steam. Turns out I just needed to download and install Microsoft visual studio 2019. Good luck with your pc.
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Tony J
(@tjooin) reported
@mygameman @Ubisoft @FenyxRising Same issue, it needs fixing!!
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Az Zulski
(@az_zulski) reported
@UbisoftSupport How to fix "please wait while we connect you to the ubisoft servers" in watch dogs 2 when playing multiplayer. My friend has wait 30 minutes and is still connecting.
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Lewis Hogan
(@LewisHogan2) reported
soo i had issues this morning buying assassins creed valhalla of the ubisoft launcher, so went on the website instead and bought it there, went on my launcher, nothing...logged off etc still not there, filed a ticket @UbisoftSupport any help?
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Ramesh Liyanage
(@rameshliyanage) reported
@CrazyNalin Strange. Wonder from when. I remember using my Combank a few days ago on Steam and Ubisoft and even today for Xbox/Windows Store. Sampath has issues though. Suddenly decides to not work.
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Corrozion - Lee
(@Corrozion) reported
@DarthVaphyr @starwarstuff The issue comes from Ubisoft copy pasta assets across all their games to create the same formula, it needs to be innovative. That’s why Fallen Order was fantastic. Respawn made something unique. And if Ubisoft make an AC game with SW skins, there is a huge problem.
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Annoying Ubisoft Until They Fix Their Game
(@AnnoyingFix) reported
@Ubisoft @UbisoftSupport @Rainbow6Game so like did you guys just decide not to fix the servers this time or what??
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Angy
(@PrettyAngyVA) reported
@LunarLex2137 It's understandable. Unity especially was broken beyond believe at launch and the other one just... Happended and was forgotten afterwards. Those are really great games and I'm really sad that Ubisoft went the "let's copy Witcher 3" development route from Origins and afterwards
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ShadowKnight849
(@SKnight849) reported
@MaysteadBrandon @XboxSupport As per usual, someone not realizing for honors online services are ALL handled by Ubisoft, and this issue is across multiple games on multiple platforms, instead taking it as an excuse to hate on xbox without doing any research.
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CyberLegion
(@CbyerLegion) reported
@watchdogsgame @Ubisoft @UbisoftSupport It's very disappointing on the last update, had performance issues on xbox one s, not everyone could join technical test on consoles, Basically you guys showed people how to sign up on pc and now you didn't show how to sign up on consoles
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Tech Noir
(@TechNoir_Talks) reported
@JTE2409 That tid bit I got was the result of an enquiry into Luna adding more games (like the deal with Ubisoft) to the service. I wasn’t even hunting for Sony info at the time. Apparently Amazon got **** blocked by Sony in January, and things have been advancing since.
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Shantae 4 Smash Ultimate (Neon)
(@shantae4smash) reported
Toys 4 Bobs w/ Crash 4: makes different graphics engine so Crash 4 still looks good on Switch. Ubisoft e/ Fenyx: no change. Just lower graphics. Yes. 360p on my 1080p looks fantastic 🗿 Square Enix w/ Balan WonderWorld: 💀
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Fred Lacour
(@PooSeoBang) reported
@NVIDIAGFN hello, is there some problem in France. I cannot write in Ubisoft connect to sign in.
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Maxdav_kro
(@KroMaxdav) reported
@Ubisoft fix seige now because I'm litterlay gonna kill my self
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TheNerdFromJapan
(@Sanrio_fan_717) reported
@UbisoftSupport im getting an error on the ubisoft connect xbox app saying it can not find any ubisoft games even though i have played literally the entire assassins creed and watch dogs series'
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〽️Catarina〽️
(@PISamuray) reported
@DoodMarvelous Yep they will go to GP with their UPlay+ service! EA or Take-2 I don’t think so! So im not seeing which one! There’s rumour for a long time of SEGA but I think SEGA it’s to complicated!
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Uhtred Ragnarson™
(@CopyOfOne) reported
@Didact343 These were the same people who complained about Ubisoft pumping out a new game every year, now focusing on perfecting an existing game (which is already very good to begin with) is suddenly a problem. Lol.