Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/13/2026 21:30

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Adam_R_06 Adam Richardson 🤪🇬🇧 (@Adam_R_06) reported

    @Fendera_1337 @TheDivisionGame Its a recognised bug by ubisoft themselves its not a problem i could fix unfortunately. I have the new update so🤞 its been fixed now.

  • KringleKush Kush Kringle (@KringleKush) reported

    @Ubisoft @LucasfilmGames Fix your rainbow servers ******* losers

  • Playheadz_dk Brian Skaarup (@Playheadz_dk) reported

    @UbisoftSupport @Ubisoft is a joke why launch a game and knew bugs all rdy fix you game before Launch ..... jesus never gonna buy UBisoft game agian

  • xspance Matt 🚀 (@xspance) reported

    @Ubisoft @watchdogsgame Your PC support sucks. Problems with GPUs. Sheeeesh. RIP to online mode, a refund would be on the cards we think!

  • finfanriley Zestgod555 (@finfanriley) reported

    @Ubisoft fix ur game im waiting for 18 minutes for a ranked game this is messed up

  • JaesenF Jaesen Fierro (@JaesenF) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game FIX YOUR ******* SERVERS!!! I AM LAGGING WHEN I ******* SHOULDN'T!!! I CAN LITERALLY HOST A CUSTOM GAME AND I'LL ******* LAG!!! FIX THE ******* SERVERS

  • Visionary_94 Surviving Capitalism (@Visionary_94) reported

    @OneCrazedFan @watchdogsgame Nope, it’s definitely a Ubisoft issue. All they had to do was use the same format they did with AC: Valhalla and it would’ve been fine

  • ZytaRL Trevor (@ZytaRL) reported

    I don't think PC players would really care if it's on Steam, Epic, Uplay, or anything similar as long as we got it. I'd camp out the service's store page, constantly refreshing to get it the moment it came out.

  • xLitewate Litewate (@xLitewate) reported

    @Darthisbak @UbisoftSupport That’s so stupid, my friend and I have waited so damn long to play the online together and then this **** happens, I can’t be arsed with all these issues from Ubisoft anymore, it’s the same game but better optimized, how can they not play together?

  • rosari10i Rosari10i (@rosari10i) reported

    @kingofnaboo @BenjiSales @AvsAvan Capcom is tiny. Ubisoft, EA, and T2 would get MS in trouble as those companies are responsible for more than 70% of game sales per year. Bethesda haven’t had a massive title since Fallout 4. They’re market share is probably less than 1%.

  • EZLuck_R6 Tùzǐ🐇 (@EZLuck_R6) reported

    Fix ur servers ubisoft I'm running like a ******* Legoman

  • xXiRonpOnyXx xIronPonyx (@xXiRonpOnyXx) reported

    @watchdogsgame @Ubisoft hope my 3 month issue gets fixed my @UbisoftSupport soon so i can finally play this game 😤

  • Nomicon98 Nomicon (@Nomicon98) reported

    @RaymanForSmash @Marionaise2501 For Rayman, yeah Ubisoft and Nintendo are very buddy buddy so I can definitely see him. As for Crash...umm... Activision are NOTORIOUSLY difficult to work with.

  • Decappo1 Decappo (@Decappo1) reported

    @Ubisoft fix assassins creed valhalla already

  • stariijabi Samii ☆ 🌻 (@stariijabi) reported

    So, there is an issue with @watchdogsgame @Ubisoft having to crash every minute or something like it?

  • itsmiller__TIME Jared (@itsmiller__TIME) reported

    @Ubisoft @Ubisoft nothing because every time I try to play rainbow six siege I get ddos’d causing my internet to go down. Which then stops my girlfriend from working because she needs the internet for work. Maybe y’all just don’t give a **** about gamers...Last game I’ll buy of yours.

  • FoyBoyWBA I don’t know (@FoyBoyWBA) reported

    @watchdogsgame @Ubisoft Big issue, I got onto online, and saw the first mission to recruit an operative, so I recruited one. The mission hasn’t completed and xp and challenges are locked behind a 'complete new resistance mission' wall, so I cannot play with my friends or do anything else in online

  • william87390661 williammiles (@william87390661) reported

    @UbisoftSupport It keeps on crashing can you fix it Ubisoft

  • Unexed1 Unexed (@Unexed1) reported

    @ekhuuli Me and my friends had the same problem. Ubisoft support sucks and Uno servers are stupid

  • HoldenS73558206 Holden SMITH (@HoldenS73558206) reported

    @watchdogsgame @Ubisoft This is bullshit, you have to pay for everything all over again. The new mission is bugged, when I recruited someone it didn't complete. It wouldn't be a problem if I didn't have to PAY for ops of which i have no tech points left, after your didn't work.

  • Estwilde Estwilde (@Estwilde) reported

    Anyone else having issues with #Steep where your outfits/cosmetics from paid DLC's and in-game unlocks are missing? ie: 90's DLC full outfits and some Winterfest items are the most obvious. We've got multiple channels open to support but it's been a week now @Steep_Game @Ubisoft

  • giggscribbin Matt Cribbin (@giggscribbin) reported

    @assassinscreed @Ubisoft @UbisoftSupport case 14064410. And this has been an issue since December.....poor work.

  • KeziahMorgan Gamers_-Alibi 🎮🏆🕹( AC Valhalla, Avicii Invecto) (@KeziahMorgan) reported

    While I'm waiting for @Ubisoft to fix the #SaintFaith Mystery #AssassinsCreedValhalla Which one of these should I play next

  • billytherealone FuriousGamer (@billytherealone) reported

    @watchdogsgame can u guys fix the bug because there is nothing wrong with my internet and it says your connection to ubisoft servers have been lost

  • DJLangley7 ClintLangley (@DJLangley7) reported

    @watchdogsgame @Ubisoft Same here on PS4 doing the same crash and blue screening all the time

  • rosari10i Rosari10i (@rosari10i) reported

    @BenjiSales @AvsAvan Ubisoft, T2, and Activision are way bigger than Bethesda. It’d be a problem if they went after those. WB games won’t but the big players are an issue.

  • kingofnaboo cole 🌲 (@kingofnaboo) reported

    @AvsAvan @rosari10i @BenjiSales oh yeah for sure that’s why I said they couldn’t buy EA or tencent lol. my point was they could acquire capcom and/or ubisoft which is bigger and that still wouldn’t put them in the legal issues territory because of the many other major publishers I mentioned earlier

  • derpy_hooves_65 Rain Flash (@derpy_hooves_65) reported

    @watchdogsgame @Ubisoft Online is broken on ps4, it keeps crashing my game every time I try to go online

  • OneCrazedFan FluffyBunny (@OneCrazedFan) reported

    @Visionary_94 @watchdogsgame this sounds like a PS issues and not a ubisoft issue

  • kingofnaboo cole 🌲 (@kingofnaboo) reported

    @rosari10i @BenjiSales @AvsAvan Tencent and EA yes bc those are more on MS level in gaming but Ubisoft and even capcom are sizable studios that could be acquired without legal issues. You can’t only look at the big games bc if Bethesda had less than 1% market share they wouldn’t have sold for near $7.5B.