Ubisoft Connect status: server issues and outage reports
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 22: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (15%)
- Glitches (10%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 2 hours ago |
 Munich
|
Online Play | 6 hours ago |
 Warsaw
|
Sign in | 13 hours ago |
 Lincoln
|
Online Play | 18 hours ago |
 North Port
|
Sign in | 20 hours ago |
|
Paris
|
Glitches | 20 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Pirat_Nation 🔴 (@Pirat_Nation) reportedAmazon Luna is ending support for individually purchased games and third-party libraries. From April 10, 2026, players can no longer buy games a la carte through Luna. Access to third-party libraries and subscriptions from EA, Ubisoft, and GOG is also ending. If you already purchased games on Luna, you can keep streaming them until June 10, 2026. After that date, those games will no longer be available on the service. Amazon has said there will be no refunds for these purchases. However, if you linked the games to your EA, Ubisoft, or GOG accounts, you still own them and can download and play them directly on PC or compatible devices. Luna itself is not shutting down. The service is shifting to a subscription-only model focused on games included with Prime and the paid Luna Premium tier.
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A.PC.Gamer (@pcgamerswin) reportedLooks like Ubisoft Connect had a widespread outage yesterday evening, starting around 6pm UK time. Tons of people reported login failures, server connection issues, and games like Siege and Assassin's Creed refusing to launch. Nobody's given an official reason yet. Ubisoft hasn't posted any explanation on their status page or socials, and Downdetector just shows a big spike in complaints, no maintenance scheduled, no cyberattack mentioned. It seems to have cleared up late last night. @Ubisoft you guys are a joke.
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Bro2Cool (@bro2c00l) reportedThey know this issue exists and still kept the game up on the steam store without fixing it. So **** you Ubisoft🖕
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Kano (@Kano7892) reported@DanielOlimac Ur being desonest bc the gamepass still includes Ubisoft+ and Fortnite Crew, something that the 20 dollars service didnt had
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The Notorious D.A.V.I.D (@Proud2beGeechie) reportedI also think, at some point the 1st party only tier can be added to PlayStation since similar services like EA Play and Ubisoft+ already exist. Xbox games are already on PS, just like every other publisher. The issue would be the revenue split as 30% is the standard platform fee
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16thHarmony (@16thHarmony) reported@William_G_ @Colteastwood Correct. Game Pass is going to eventually be turned into a Ubisoft Classics type service. In preparation for Project Helix which most developers will ONLY release their games on via Steam. No actual Xbox versions of games....thus no game pass prospects.
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ironmantr95 (@ironmantr95) reported@Big__TeeJ @DOC_DARK1985 $20-25 for ultimate with cod, keep ur promise of first party games day one, and have ubisoft/ea/fortnite each be $3-5 add ons. Problem solved. I bet less than 5% of people actually use all three of those services. Id argue ubisoft and ea are the ones that need to be on gamepass
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Alfonso Jiménez (@Fonsi95) reported@asha_shar Good news to have a lower price on the service. Still some extras like fornite crew, Ubisoft classics and EA play that will be interesting to remove a few of them, so finally have a really competitive price.
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Stanley Black (@GlovesCards) reportedPs5 central Tx. Just got booted from #ubisoft #thedivision2 #division2 Server issue. Is anyone else experiencing this?
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A.PC.Gamer (@pcgamerswin) reported@DepressedGeek66 @Ubisoft @UbisoftSupport Some people on Downdetector are saying they've had issues every day, lasting up to several hours at a time. I can only speak for today, personally. As this is the first time I've tried to log in for months.
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Devlin (@61Devlin) reported@YorchTorchGames @asha_shar Yes it's an increase since it came out, but they've also added EA Play, Ubisoft+ Classic, they're making and releasing more 1st party games, etc. They've been improving the service (although some things like fortnite crew inflate the price).
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NIB (@nib95_) reported@Videogamefit64 @GRIMMYRAX @Darkborn162 Not true. For example the last reported FY figures we had from TakeTwo show revenue split was 40% consoles, just 8% PC and others. EA was 64% consoles, 21% PC. Ubisoft 45% consoles, 31% PC, while 2024 was 57% consoles. From the Epic case, we also have older revenue splits from Fortnite: PS: 46.8% Xbox: 27.5% Android, Switch, PC: 18.7% iOS: 7% Conversely, games like Baldur's Gate 3, Black Myth WuKong, Diablo etc sold significantly more on PC, and some live service games too. Capcom is 50/50 (Monster Hunter and legacy titles do better on PC, RE and other cinematic games better on console). So really it's a publisher by publisher thing, but overall console makes more revenue, especially in Western territories and with Western studios.
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trash (@hotgarbagetake) reported@cartoonvibes26 @DiscussingFilm While I’m not happy, the reduction in price amounts to 84$ a year so u can just buy cod and even some dlc. My issue is that it won’t stop here. Next they’ll remove Ubisoft and drop it to 20$. Then no EA play and it’s 15$ then no AAA games at all and it’s 10$
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FluffyBadger (@FluffyBorsuk) reported@UbisoftSupport For me it is not a game, I cant connect to Ubisoft Connect . I can login after few minutes to UC but then i got info that i am offilne. And without this i cant launch Division 2
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kitsune forever. (@Flavio_ArthurRN) reported@BRAP_Podcast @GloriousKev @Xbox_Nati0n Not less genius, there is ubisoft and fortnite on the service, stop spreading lies for no reason kid.
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roger / damian 🐣| 🇮🇩🇸🇦 DMS broken check pin!! (@sweetbullett) reported@Rainbow6Game DEAR UBISOFT. I DECIDED TO COME BACK TO PLAY THIS GAME AFTER MONTHS OF NOT PLAYING AND THIS IS HOW YOU TREAT ME. I WILL HURT MYSELF AND MY MUTUAL, @DocPilled_ UBISOFT. BLOOD WILL BE ON YOUR HANDS IF YOU DO NOT FIX THIS IMMEDIATELY.
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Team Nitro (@nitromachines) reported@Mr_Ora_ @NikTek Rockstar failing doesn't fix anything, it just leaves a gap that EA or Ubisoft happily fills with something worse 😎
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𝚂𝚑𝚒𝚗𝚢 🅴 (@MERshiny) reported@IvanNotIben @PlayStation @Ubisoft I thought it was a problem with my network, but apparently it isn't.
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Sturmgeist🇮🇪🇷🇸🇺🇸 (@sturmgeist1798) reported@TaskForceNews Yes. It was great. Ubisoft is just retarded and they always shut down any live service game that they release, except for R6.
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Talyn91 (@Talyn5791) reported@assassinscreed This is Ubisoft we’re talking about. They’re gonna screw us in one way or another more like it will be full of micro transactions, full game not on the disk via Internet download, not truly owning our games, being broken, some serious game breaking bug.
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Red (@Zinoger) reported@fettR6S People saying he's defending cheating just have comprehension issues. he's not trying to imply it's okay, but he's saying at this point why care anymore because it's on Ubisoft to do something about it and they never do. It will continue happening until Ubisoft gets a better AC
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Cedric (@pithi91) reported@TrueAchievement Ok ea play / ubisoft + like service. A move to open the door to gamepass on Switch / PS.....
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Cam (@cammorris38) reported@Ubisoft @UbisoftSupport fix your **** omg! First I win a game 0 4 and you don’t give me my mmr Second you de sync by over a full second half way through a match Thirdly I restart my entire pc and re launch siege to then not have Ubisoft connect work and get kicked.
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terremoto (@terremotoR6) reported@Ubisoft @UbisoftSupport every time there is a problem you're broke!
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Legatux III (@Legatux13) reported@ANNO_EN Ubisoft slacking ngl. Make sure to also fix the disappearing roads in first person mode 🙃
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Adam Perkins (@magicworkshop) reported@TheDivisionGame Are you having issues? I can't open Ubisoft Connect!
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Dave (@Kaisah16) reported@asha_shar @aarongreenberg Get rid of Ubisoft, ea play, fortnite crew, etc etc. before this surely. The main draw to the service for a lot of casuals. Yet another rake stepped on by Microsoft
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PR0LIFIK (@SeanHawleyLLR) reported@divinegames @discord_support Good luck, you ain't getting it back. I lost mine during an outage on Jan 31st, the hacker got access to ALL my gaming accounts that were connected to my @discord. They have all but blew me off, while I was able to regain access to my Steam, EA, Ubisoft, Riot accts. 🙄
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subsub subsub (@SubsubS67832) reported@TheCrewGame @Ubisoft on ps5 problem for every game Ubisoft, @Ubisoft ??
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TheDiablix (@TheDiablix) reported@DarioColon1 @exocetr @EndymionYT No. That's literally just what occurred. Ubisoft claimed Shadows did well, all the while as soon as it's first month of sales was done they kicked selling everything into overdrive and got into legal trouble for lying to investors and loan companies over their quarterlies