Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/12/2026 19:25

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ianandemmt Ian Ordonez (@ianandemmt) reported

    @PlayXDefiant Anyone else’s challenges just not working right I know ive gotten more than 3 wins and and my kills aren’t counting on uplay

  • TheRealGreeneey Greeney (@TheRealGreeneey) reported

    @VRSIAddicted @PlayXDefiant @Yoplaides Yeah bro I feel your pain. I never even got to play it and hope to get a session in tonight but we should leave it to ubisoft to fix it and stop complaining to them and let them work

  • IdkDrewww Ichigoku (@IdkDrewww) reported

    @Ubisoft come and fix your game bug

  • Kermit_Channel Kermit Sewer-Side (@Kermit_Channel) reported

    @z__tomek @JamieMoranUK The games feel the exact same I’m sorry you don’t agree. The behind the scenes issues I talked about I’m definitely not entirely correct on. But the repetitive, and formulaic systems that plague a modern Ubisoft title are real. Get over it.

  • EnragedGaymer Jake (@EnragedGaymer) reported

    @PlayAvengers Wow that was fast! It's so silly that people complain about little things being broken, when you fix them in a matter of hours! Ubisoft surely doesn't respond like that with the plethora of bugs in Valhalla. Thanks for being on it!

  • OnlyMinkzie Minkzie 👑 (@OnlyMinkzie) reported

    @OMGitsPriesT nah it just tells me the service is unavailable so i have to restart my computer 14 times, uninstall ubisoft connect and rainbow six, reinstall it then deal with 6 pop up tabs.

  • SkajOfficial SkajOfficial (@SkajOfficial) reported

    @SkyLeax_ @PlayXDefiant also loading times are really long and for first hour or two of playtest almost no one could get in because of servers issues. @Ubisoft buy proper servers already lmfao.

  • BryanDrewGaming Bryan Drew (@BryanDrewGaming) reported

    @majornelson @watchdogsgame Did @ubisoft fix the autosave issue on Series X? It was still there after Bloodlines.

  • anton56590026 anton (@anton56590026) reported

    @Ubisoft FIX THE ******* AUDIO BUG YOU BUNCH OF SILLY *****

  • Vonwafer_ Chavon Wafer 🐺 (@Vonwafer_) reported

    @PlayXDefiant Wouldnt be ubisoft without the errors

  • Hh90900908 H h (@Hh90900908) reported

    @PlayXDefiant ubisoft are you guys even fixing this? I Have been trying to launch your game since the release and still havent had one successful attempt. Can you all stop popping Champagne and fix this?

  • Alleblas_Sven Sven Alleblas (@Alleblas_Sven) reported

    @UbisoftSupport Can you guys please resolve this? When trying to start up Assassins Creed Unity, it says: A Ubisoft service is currently unavailable. Please try again later'. Any news on outages or anything the likes?

  • XDefiantUpdates XDefiant News & Intel (@XDefiantUpdates) reported

    For those who are getting the ECHO error in the playtest, we've found a workaround that may work! - Create new Ubisoft acc. and register for XDefiant - Send invite from main acc. to 2nd - Log out of main, and into your second! via u/Hey_Its_Will

  • vtheorealgamer Pig (@vtheorealgamer) reported

    @Amador989 @Ubisoft Have fun trying to load, and getting error messages

  • WebNiraj ℕ𝕚𝕣𝕒𝕛 𝕊𝕙𝕒𝕙 (@WebNiraj) reported

    @Cakepoco Even with the green icons, these two trophies are still buggy as hell. Turns our that if you disconnect from Ubisoft Connect, they don't count towards the trophy. And they don't track correctly if you switch characters. Good luck!

  • TheNamessJT TheNamesJT (@TheNamessJT) reported

    Yeah I had enough of this game #TomClancysXDefiant #XDefiant. Can't say much it has potential but, there are some major issue I have with it can't go into detail NDA but hopefully @Ubisoft fixes them upon full release.

  • VatGrenadeVere Jesus. The King Of Kings. (@VatGrenadeVere) reported

    @XDefiantUpdates @VegaJr_ @PlayXDefiant I posted a work around. Issue is with existing Ubisoft accounts.

  • SwagOrangeJuice Tallis (@SwagOrangeJuice) reported

    @KudosOnYT @PlayXDefiant Surprised how many comments are mad over it, they are doing good, siege community always complains about bugs and when other Ubisoft games fix some they mald

  • div_inee divine (@div_inee) reported

    @caliFPS @FLA5H_io @PixelsofMark after i logged out, i can't log back in.. "A Ubisoft service is currently unavailable."

  • Felipe_Amoreira Phill (@Felipe_Amoreira) reported

    @PaulNeal123 @yoboyRoyGaming @Ubisoft This problem must be solved, my friend. That's life, problems are made to be solved. Now over 6 years and the same ****!! don't be so nice with their incompetency to fix that

  • Charredsnow1 Charredsnow (@Charredsnow1) reported

    @PlayXDefiant This error seems to only affect the account ubisoft allowed closed beta to, not the ones invited by the account. if you have an extra code, and an extra ubisoft account give it a shot.

  • VRSIAddicted Cory Neil (@VRSIAddicted) reported

    @PlayXDefiant @Ubisoft got to play some but were back to the echo errors again

  • danielpmalito Dan Malito (@danielpmalito) reported

    @PlayXDefiant @Yoplaides This is dumb, I come back from dinner and 5 hours later same exact echo-2 error. 4 guys in a room literally fixed Splitgate faster and they had 500k dls. You are Ubisoft and have $ and people. At least give an update.

  • EBDFGaming #TreyArea (@EBDFGaming) reported

    @PlayXDefiant @Ubisoft Haven't been able to play due to Echo-02 error, that's 3.5 hours ago.. #XDefiant #FailedLaunch

  • VDotR6 Dylan 🤓 (@VDotR6) reported

    @Ubisoft get rid of the elo glitch, like holy ****.

  • JipWeh just JP (@JipWeh) reported

    "Sweet I'm gonna try out some XDefiant today!" Downloads, opens game, errors. "Oh Ubisoft. Guess I'll go to the forums to see if there's a solution or something" "You don't have access to these forums" Mmmmmmmmmmmmmmm nice

  • VatGrenadeVere Jesus. The King Of Kings. (@VatGrenadeVere) reported

    @vtheorealgamer @UbisoftSupport I just posted a work around on their top thread. Some kind of Ubisoft Connect account issue. Basically make new Ubi acct, register for game, then send invite from normal account to new account, then you can play on the new account.

  • Lofi_Fangz Fangz (@Lofi_Fangz) reported

    @div_inee @caliFPS @PixelsofMark I honestly think that might be the case. Literally everyone that has been invited by Ubisoft seems to not get past the ECHO-02/04 error specifically.

  • ArmaanKalra29 Armaan Kalra (@ArmaanKalra29) reported

    @XDefiantUpdates @PlayXDefiant But let's not distract from the fact your thanking Ubisoft for an update about their broken servers lmao

  • dan_breez DanBreez (@dan_breez) reported

    the recommended fix is to download it through ubisoft connect because they stopped officially supporting steam installs clicking the download button in ubisoft connect triggers the steam download dialog which is it, ubisoft?