Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Online Play	1 day ago
Dieppe	Sign in	3 days ago
Tours	Sign in	3 days ago
Salvador	Sign in	3 days ago
Calais	Sign in	3 days ago
Bavay	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Schnitzel, the Radda man (@radda_vs) reported 5 minutes ago

  @YoshiTheOreo I get what you're saying here and the vast majority of Ubisoft's internal teams are against this stuff. They do complain about it and it doesn't always fall on deaf ears. Unfortunately as long as PC stockholders still have stakes in Ubisoft, censorship issues will persist.

• 
  ColorsFadeGaming (@fade_colors) reported 10 minutes ago

  That's the thing: If it's just the same old Far Cry world design, then yeah, a time limit only works as a challenge mode. But if the game design is vastly different and entirely built around the time limit? It could work (though not sure I trust Ubisoft to pull it off). The weapon durability doesn't bother me one bit. I've wanted these games to take on more survival mechanics for quite a while. The way Ubisoft does things, my guess is this will be a non-issue. But the extraction part... I don't get it. This isn't Dark Souls or Tarkov. You're character isn't going to ressurrect back at a safehouse if they die (that just wouldn't make any sense in this world). So... how does that work exactly? I'm genuinely one of the most positive Far Cry fans you'll find. I love 6, for instance. I can live with the devs taking risks. But this leak is giving me Anthem vibes, and not in a good way. It sounds like leadership has no idea what they want to change to keep the franchise "fresh," so they've thrown a bunch of spaghetti at the wall and are hoping something sticks. That's not how you make radical changes to a beloved franchise. You gotta have a clear vision and then convey that vision to players. That way they can see how the game is changing, but understand why the changes are being made (for this outing). This all just sounds like someone threw a bunch of "features" in a bag and drew some out at random.

• 
  TheHarshReality (@KingCheesus) reported 11 minutes ago

  Hot take #24: Most big AAA games these days aren’t even games anymore. They’re just interactive theme parks built to suck up your time and cash instead of actually being fun. The whole industry’s hooked on live service bullshit. battle passes, seasons, skins, and endless grinds; because it prints money. Why bother finishing a tight single player game when you can ship a half baked $70 skeleton and milk it forever with microtransactions? That’s why we get these massive, empty open worlds stuffed with the same Ubisoft towers and lame fetch quests. The story usually feels like it was written by a committee scared of offending anyone. Real heat lately comes from smaller stuff: Balatro, Hades 2, dope indie roguelikes, or old school remasters. The big studios are too busy chasing that Fortnite/Genshin bag to remember how to make actual art. Gaming was at its best when you bought the damn thing, it worked, you beat it, and felt satisfied. Not this endless battle-pass treadmill.

• 
  Yams (@YaYamik37) reported 13 minutes ago

  @iv_sal1 @Ubisoft @assassinscreed Launcher just hates you, never had this issue ever. And I do prefer this launcher over EA/Blizzard or even Epic Games, but def not steam

• 
  Hareesh (@hareeshra5) reported 14 minutes ago

  @Ubisoft @UbisoftSupport Please fix the ubisoft connect app right now. I was playing @assassinscreed Black Flag resynced and it force closed my game and is displaying Error dolphin-028.

• 
  SlimChaeD (@SlimChaeD) reported 14 minutes ago

  @Rainbow6Game i quit playing early this season on Xbox because every match still had at least 2 mouse and keyboard board opponents. I come back today after 3 weeks and STILL FIND MNK ON CONSOLE. FIX THE GODDAMN GAME @Ubisoft

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 16 minutes ago

  @RetroDirkGaming Like I said before, I’ve already talked about why I don’t like the GTA 6 Ultimate Edition. Rockstar has done similar things before with Red Dead Redemption 2. My bigger problem is with companies like Ubisoft, which go much harder with this kind of monetization. Capcom did it with Dragon’s Dogma 2, and I hated it there too. My point is simple: if you want me to spend more money, give me something meaningful. Give me a real expansion or DLC that adds new gameplay, stories, or content, not a bunch of cosmetics or shortcuts that feel like they’re just trying to squeeze every last penny out of me. And please don’t tell me layoffs are happening because I didn’t buy cosmetic DLC. I don’t buy that argument. I know almost every company does this now. That doesn’t mean I have to like it. I’ll always be against this kind of monetization because, to me, it’s lazy and adds nothing of real value.

• 
  McJunegrand🔞 (@McJunegrand) reported 16 minutes ago

  @Pirat_Nation Despite all Ubisoft has done in the last couple decades people immediately fold for a remake of an old game they liked only to immediately be struck by another Ubisoftism. We deserve a new industry crash.

• 
  Eamon (@EamonIrish18) reported 21 minutes ago

  @_Eternal45 @Ubisoft No problem 👊🏼

• 
  Valkyria. (@ValkyriaNox) reported 23 minutes ago

  @Coinvo It's clear the EU are bought. Look at the Ubisoft executives they met with to screw SKG. The problem affecting the videogame industry's desire for GaaS is bigger than the industry itself.

• 
  Fábio Castro (@Fabiocastro185) reported 25 minutes ago

  Please, my dear friends, as soon as you can, fix the login on Ubisoft Connect, as it seems to be offline and I can't play my Assassin's Creed Black Flag. Thank you very much! @UbisoftSupport

• 
  Mint★Cola (@MintC0LA) reported 26 minutes ago

  Right after Black Flag dropped, we were PINING for Ubisoft to make an actual standalone pirate game for YEARS and the most we got was an awful ship only live service flop. We did get Rogue which is good, but I really don't think the ppl running Ubisoft have an eye for this lol.

• 
  CrungoCyle 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@CrungoCyle) reported 26 minutes ago

  @TaibhseSD @khaliltooshort Bro it’s not a glitch, it’s Ubisoft being greedy bastards as always by using predatory tricks. Not to mention in-game pop ups for the store as I’m playing the game.

• 
  Wojciech (@WojciechBrejnia) reported 27 minutes ago

  @NikTek One good thing doesn't fix everything, and unfortunately, their dogshit practices are here to stay. It's not even just about the DLC costing more than the base game, or cramming live-service mechanics into a single-player game; Ubisoft went ahead and laid off the very developers who made the game. They are beyond saving at this point.

• 
  WoWCoreT (@WoWCoreT) reported 34 minutes ago

  @Ubisoft fix your ******* servers

• 
  Ginge -/Kev (@Kevc4d) reported 34 minutes ago

  @Hardtobeat_000 @Vara_Dark They're not playing, at least not most of them. I have no idea where they get these fake images from. I have no problem with something to actually be outraged about, but causing outrage over a lie won't win over anybody. It's possible they just got tricked. But if you're going to ***** about a game, they should probably pay said game, and be honest about it. The sad thing is that I hate Ubisoft, I don't want to be defending them, but somehow I'm forced into it.

• 
  PHOENIX (@NixxieWixxieTTV) reported 36 minutes ago

  ubisoft connect having issues so i cant play the game i bought on steam

• 
  aaaa (@goreban666) reported 37 minutes ago

  @xShephardx I do. Besides Hitman I can’t think of another better modern stealth game than Shadows. Maybe 007 but still need to play it. Play Shadows on hard or lethal. Its stealth is legit fantastic. It’s like a ninja MGS5. I have problems with Ubisoft, but I also hate being unfair.

• 
  Deus Vult (@Deus_Vult389) reported 37 minutes ago

  @Ubisoft @TheDivisionGame Fix the sound in The Division 2

• 
  Resilient Ronin (@donkey235) reported 39 minutes ago

  @SmallEngineKarl @Ubisoft Just a glitch.

• 
  InPassing (@InPassing222) reported 42 minutes ago

  I have to say this is harsh by @X @Support This group is a well-known team that dedicated a hell of a lot of time to the Assassins Creed community. Very passionate people who also are on speaking terms with ubisoft. The fact their account is SUSPENDED is ridiculous. Fix it.

• 
  SIr radington (@Sir_radington) reported 43 minutes ago

  @bababoi1310 @thedudeman450 yes dark souls 1 ubisoft edition and the game that launched in such a bad state that playstation had to issue full refunds to everyone who bought it and delist the game are not things I'd reccomend literally everyone play.

• 
  Gazz (@Gazz_54) reported 45 minutes ago

  Ubisoft just quietly removed the line from their annual report where they claimed microtransactions in premium games “make the player experience more fun.” Last year they were straight up saying paying extra for cosmetics or faster progress was a good thing for players. This year? That part magically disappeared. Same company that keeps trying to shove live service slop and nickel-and-diming into full-priced games while acting confused why people are fed up. Microtransactions were never about making games more fun. They were always about squeezing more money out of players who already bought the damn game. Ubisoft really thought they could gaslight everyone into believing paying more = better experience. They played themselves again.

• 
  ホンダトシナリ (@Hondatoshinari) reported 47 minutes ago

  @TheRealZephryss Ubisoft won’t fix anything LOL

• 
  obnoxious sally from Half-Life 2 (@HL1Tentacle) reported 49 minutes ago

  The day video games become the same price as a ******* PS4 on eBay is the day we will have a second video game crash it just depends on who wants to be the ET for atari 2600 of this or the next generation (and I'm calling my bets that Ubisoft will be it)

• 
  Sir Pootington 💙💛🇻🇪 (🦋) (@SirPootington) reported 50 minutes ago

  @SirGatsbyCheney @MaNeo_O fun fact: not only are developers not responsible for how games launch (that's a leadership issue), ubi barcelona has been a support studio for the entire "low effort ubisoft" period you are actively wishing ill on people who had nothing to do with your grievances

• 
  Amine to you 🇵🇸 (@aminomontana) reported 50 minutes ago

  @AlexHaye5 @Ubisoft @UbisoftSupport Try to diseable the CPU Hyper-Threading on the BIOS paramètres, I think I fix the same issue

• 
  Evan Nyland (@nyland_evan) reported 51 minutes ago

  @ultraviolet991 @SynthPotato The initial roadmap was for like...five or six games. So after Desmond, Ubisoft had no clue how to leverage modern day. That part of the early games was widely praised. Since AC4 onward though? It's the consistently poor execution that's been the problem, not the original idea.

• 
  Dinnu daniel (@daniel_adinnu) reported 58 minutes ago

  A game so broken at launch that Ubisoft gave away its own expansion for free as an apology later became one of the actual reference tools used to help rebuild Notre Dame Cathedral after it burned. That’s the twelve year arc hiding behind “underrated.” Assassin’s Creed Unity launched in 2014 riddled with faceless NPCs that never loaded, hard crashes, and frame rate collapses so severe Ubisoft issued a public apology and gave away the Dead Kings expansion for free as compensation. Ubisoft itself later cited Unity’s damaged reputation as a direct reason its own successor, Assassin’s Creed Syndicate, underperformed at launch the following year, meaning the failure didn’t just cost Unity sales, it bled into the next game in the franchise. Here’s what the bugs were covering up. Unity’s rendition of Notre Dame took Ubisoft’s own artists roughly two years to model in obsessive architectural detail, and after the cathedral’s 2019 fire, Ubisoft donated proceeds toward its restoration and made the PC version free, while French preservation teams and media reporting acknowledged the model’s accuracy made it a genuinely useful visual reference during reconstruction planning, alongside professional laser scan data. A broken launch title ended up contributing, years later, to restoring the actual building it was criticized for merely rendering well while everything around it crashed. Jean Guesdon, the game’s head of content, didn’t just call it underrated in passing. He specifically credited its parkour system as the best traditional movement the series has ever produced, still cited by fans and critics as unmatched over a decade and multiple sequels later. Ubisoft backed that claim with action rather than nostalgia alone, shipping a native 60fps PS5 and Xbox Series X/S patch twelve years after release, plus 4K support, a level of technical investment publishers rarely give a title from over a decade earlier unless the underlying game actually earned it. The lesson isn’t that Unity was secretly perfect. It’s that a launch disaster and a genuinely ambitious, later vindicated game can be the exact same product, and it took twelve years, a fixed frame rate, and a cathedral fire for people to stop confusing the bugs for the game itself.

• 
  ˏ (@grandstaircases) reported 59 minutes ago

  like have my issues with ubisoft but it gets to a point of nitpicking like this does not radically change ur experience of the game 😭