Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (63%)
• Online Play (17%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (4%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Colombes	Matchmaking	1 day ago
Mantes-la-Jolie	Online Play	3 days ago
Mulhouse	Sign in	4 days ago
Brussels	Sign in	5 days ago
Amane Aït Oussa	Sign in	7 days ago
Lorient	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Walker (@Revision_124c41) reported 49 seconds ago

  @EndymionYT Lmao reminds me of when I worked at ubisoft and they tried to tell me kassandra and not Alexio was the main character. A lot of the focus in development was on Alexio. Kassandra was planned, but it was pretty clear many of the games design decisions were built around a male lead. The decision of who was canon and the lead character seemed to come out of no where 3 months after the release of the game. Thats not even getting into the blood line issues. There are only 2 AC games where the female lead was intended and botched by interference and it isn't the post origin era. Its liberation and syndicate. Syndicate they screwed so hard by adding shoehorned in brawler mechanics to appease the top hat wearing twin. Had they focused on Evie Frye for the entire game. She had a much more compelling story as if she was the focus. Her brother Jacob was written like a supporting npc. The entire decision baffles me to this day. Lets not even talk liberation, its like they didnt know what to do with the game. Opportunity blown. Actually I forgot about AC China Shao Jun, again probably could have been a main story instead of this 2D half baked monstrosity. Not sure what inspired those games.

• 
  XxecutionorX GamingTV (@xxecutionorxGmg) reported 2 minutes ago

  @TheDivisionGame I am a Ubisoft partner a content creator and also a live streamer I stream on twitch I am contacting you to ask why do we invest our time and money into this game when you have people going around constantly cheating lag, switching

• 
  Pause (@PauseMidnight) reported 8 minutes ago

  @HazzadorGamin @Ubisoft The issue with Ubisoft is they can't make a passionate project they gotta put so many cosmetics and virtual currency in those games and still charge full price and make the grind harder so they can sell extra stuff They never learn.

• 
  David (@Uhohhhsis) reported 12 minutes ago

  @assassinscreed If you don’t fix the Ubisoft connect pc issue when you try to parkour in major cities I will never play a Ubi game again. Most highest voted issue in forums and NOTHING. It was perfect and then you ruined it.

• 
  Klaaas (@klasdahlberg) reported 13 minutes ago

  @Willy9753 @TheBendySlow @Ubisoft Probably a Playstation problem..

• 
  BLSR (@xshblaser) reported 13 minutes ago

  @FabiannMorgan lmao people having problems on their own and blaming Ubisoft or the game

• 
  John ⚒ (@john_ZX6R) reported 14 minutes ago

  @Ubisoft PlayStation 4 says updates are complete, but it’s still not working? Mike-01 wtf

• 
  Hamza (@alcatrazjail) reported 18 minutes ago

  @Ubisoft @Ubisoft Please fix the streaming stutter in Assassin’s Creed Black Flag Resynced on PC. The game freezes for a moment while loading cities and NPCs. I’m playing on an Intel Core i7 + RTX 5070 Ti, and many PC players are reporting the same issue. There’s still no real fix

• 
  lotfi_haf (@Hafdi93349627) reported 21 minutes ago

  @assassinscreed Ubisoft please fix streaming sutter on pc

• 
  Jonathan (@jonnaathan__) reported 22 minutes ago

  @capcomhazard i know but when devs remake a game they usually just fix the controls and some stuff, ubisoft just ctrl c ctrl v the game but with modern graphics, maybe im wrong for saying this tho

• 
  M🇸🇩الحكم الدولي (@Assassins_M) reported 27 minutes ago

  Black Flag Resynced newest update has terrible micro stutters and frame freezing on PC whenever you jump forward in cities. Seems to be a widespread issue and I tried everything to fix it but to no avail. Gonna have to shelf it till this is fixed. Buggiest Ubisoft game in a while

• 
  「Clout Strife ( 25/26 🏆)」 (@RandySTG) reported 31 minutes ago

  @AlllDaye I really wish they’d stop forcing that Ubisoft Connect ****. It happened with Mirage but because I was playing them from before, I could ignore the sign in and continue. It was o much worse in the past when they had uplay @VillageTaker

• 
  Rasen (@RasenTsuSenpai) reported 31 minutes ago

  @TheGameVerse "We identified a problem where people had fun, so we patched it" Ubisoft in a nutshell eh ?

• 
  research (@researchwi) reported 33 minutes ago

  @Ubisoft @Ubisoft How to Fix RTX 5060 Screen Flickering in Watch Dogs 2?

• 
  elZ (@zacczacci) reported 33 minutes ago

  @TimoTweetss The ubisoft problem from the last 10 years.

• 
  AbuGhamdi (@TurkiTalents) reported 34 minutes ago

  @Ubisoft Please fix your faulty launcher, Ubisoft Connect.

• 
  Jak Grant (@JakGrant) reported 34 minutes ago

  Well, feeling better today after yesterday still a little tender from the urologist visit with the camera work. It was definitely something freaky to watch, but at least I have more answers than I did. So plans for today we will be streaming, we weren't sure how uncomfortable we'd be. But with the AC:BFR patch drop, which super weirdly I did not see download at all last night in Ubisoft Launcher which was weird but it's there. Oh derp. "Enabled automatic game updates for recently played games" ticked. ****** is me. Yes I'm a techy and IT techy person and problem fixer >.> Blonde moment right there. Anyway, back to some AC:BFR I'm probably horrendously behind in the storyline compared to everyone. We'll be kicking off soon with a stream.

• 
  Remy (follow me on insta: zero_art_official) (@ADemonNamedRemy) reported 41 minutes ago

  @SpIinterCaI god, i wish ubisoft would fix the game and have the last gen version be playable instead of them just telling players to disconnect and then reconnect when the game loads in.

• 
  Virtual Residence (@VRResidence) reported 41 minutes ago

  @rustytatra Bro I don’t think you get it, ea, Ubisoft, ect having dedicated servers that they can shut down is part of the issue but that’s not the topic. We are talking about physical vs digital. Ownership vs revocable license. My physical copy of BF3 on ps3 can still play single player.

• 
  🤖 CAINKAIDER! ⚡ (@igamer12000) reported 42 minutes ago

  btw, between "hed" and "tonic trouble", one other considered title was simply "ed". the final title was decided though an online contest held by ubisoft. just some fun trivia

• 
  Ajay77 (@IdekFr0101) reported 43 minutes ago

  @Rainbow6Game To anyone who sees this, if you have an Elite series 2 controller on Xbox turn it off and connect an original Xbox controller, switch back to console lobbies and then reconnect the elite series 2 controller. @Ubisoft @Rainbow6Game where ******** is the fix bro? 2 days now

• 
  Bartt®️ (@quikkfixx) reported 47 minutes ago

  @Ubisoft @Rainbow6Game fix the game yo

• 
  TheGreenHoodLegend (@CannaMuffinMan) reported 48 minutes ago

  @mrscary36 @ExplodinBeef @rodimus_j I see you are a lazy piece of **** that doesn't do his own research and needs someone to hold your hand so here you go: Here are well-documented cases (mostly console physical releases): The Crew (Ubisoft, 2014 – PS4, Xbox One, PC)Always-online open-world racing game. Servers shut down in March/April 2024. Even physical discs became completely unplayable—no single-player, no offline mode left. Ubisoft delisted it earlier and revoked access. This is one of the most-cited modern examples and a major catalyst for preservation advocacy. Physical copies turned into expensive coasters overnight. (Note: The Crew 2 later received a hybrid/offline mode update in response to backlash.) Babylon’s Fall (Square Enix/PlatinumGames, 2022 – PS4/PS5, PC)Always-online action RPG. Servers shut down in February 2023 (less than a year after release). Physical discs (which existed and were sold at retail) became 100% unplayable. No offline mode. GameStop and others were left with unsellable stock that was given away or destroyed. Overwatch 1 (Blizzard, physical editions on PS4/Xbox One)When Overwatch 2 launched as a free-to-play live service, Overwatch 1 servers shut down. Physical discs no longer function as the original game. (You get access to OW2 instead via the disc in some cases, but the original experience is gone.) MAG (Zipper Interactive/Sony, PS3)Massive multiplayer-only shooter. Official servers shut down years ago. The disc boots to a menu but is unplayable without servers (some fan private servers exist for dedicated users, but official play is dead). Warhawk / Starhawk (PS3)Online multiplayer-focused. Official servers long gone (fan efforts keep some playable). Pure physical ownership doesn’t restore the full experience.

• 
  antidotcb (@antidotcb) reported 50 minutes ago

  @BratorNews @Ubisoft @assassinscreed I wish they asked the fix of Mayan Puzzle on Misteriosa Island

• 
  Calico Eric (@CalicoEricjxqr) reported 51 minutes ago

  @Ubisoft How about you fix the games you have instead of releasing **** and outing emblems out in a game that no one is going to ******* use. OR pay attention to a game that’s been out for 10 years but for some reason has still had the same issues since launch. Just a thought

• 
  Damien O'Brien (@DamienMagician) reported 51 minutes ago

  Hi @UbisoftSupport every time I go to play blackflag on my PC it’s making me reset my Ubisoft password each time 😭😭😩😩 how can I fix this

• 
  Calico Eric (@CalicoEricjxqr) reported 51 minutes ago

  @Ubisoft How about you fix the character that are already in the game? Just a thought. Same 40k players for 10 years is wild. I got one tapped while being Juren from a Nobushi that had her bleed feat and spammed her trackabke zone. How about fix that?

• 
  C j (@CJ5Kr6) reported 52 minutes ago

  @_goongala Yeah true, Ubisoft doesn’t like to fix things loll

• 
  Anggelo Consiglieri (@AnggeloC95) reported 54 minutes ago

  Hello @UbisoftSupport , I am trying to create an account because I already own Assassins Creed Black Flag Resynced in Steam. Each time, a message that says "There has been an error, please try again later" appears in the Ubisoft web. What can I do? I don't want to refund the game

• 
  Its_Jmoney814 (@Its_Jmoney814) reported 56 minutes ago

  @Ubisoft fix your game got another bug in assassin creed black flag resynced