Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 11: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (9%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Amsterdam
|
Sign in | 47 minutes ago |
 San José
|
Sign in | 19 hours ago |
 Rouen
|
Hacking / Cheating | 3 days ago |
|
Le Puy-en-Velay
|
Matchmaking | 3 days ago |
 Edinburgh
|
Matchmaking | 3 days ago |
 Maracaibo
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Sylviia (@MySylvii) reportedAnyone else think that each time we have an issue where our skins are reset to default that we should be compensated due to @Ubisoft and @Rainbow6Game's dev teams not giving a rats *** about their community? People have had it happen over 20 times to the point they'll only play 2 operators each side. It's absolutely pathetic that this has been going on for MONTHS from a AAA COMPANY. Either fix the game or start giving out compensation every time this happens, we're tired of the ignorance of developers and companies. I've played siege since 2017, and I have never seen it so bad to the point people quit because of it. People spend their time setting up their operators just right then all of a sudden you have to do it again, on ALL OF THEM. Fix the game or lose a lot of your playerbase.
-
enviZERA (@enviR6riyl) reportednvm make it 7 hours @Ubisoft please fix ur ******* cheaters and servers
-
Novus Ludum (@NovusLudum) reported@MitchUbishi4554 @Archieramous @G0ffThew So your claim is they made that money because of the Anita Sarkeesian drama? This is the problem with people being business illiterate. They don't pay for this mistake with this game they pay for it the same way ubisoft did. With every subsequent game AFTER the discovery.
-
𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported@InsiderGamingIG XDefiant was a great game that Ubisoft shut down too quickly. The game's “issues” weren’t insurmountable. Ubisoft could have waited until S3/4 before making such a final decision. Stop everything before even the end of S2 and the most anticipated S3 was a stupid move.
-
M. Chief (@117ChiefMaster) reported@_Deez_Games This is why we get bloated Ubisoft slop. You are part of the problem.
-
Dave (@Dave20561101) reported@UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help
-
Dead Tom (@LegendDeadTom) reported@kikegames97 @Ubisoft Only issue I have is the reports they took the modern day gameplay out. Thats back to back games they didn’t have it when the modern day part is the most important part of the franchise. Without it then we are working towards nothing but random Action/Adventure/RPG games.
-
Dreadknight25 (@Dreadknight25) reported@14Vargen14 @TheGuiltyGamer2 @reevierat Ehhhhh I doubt that since that was a Ubisoft title, my guess is it’ll BRIEFLY mention fox’s absence (from mario galaxy plot point) and how some new system (please not Lylat or at least new Lylat zones) is in trouble bc of it.
-
Miller (@_Miller_o7) reportedFor those unaware: The actual fix is to go to the game's install files and use the .exe directly or use a shortcut of it, bypassing Steam and Ubisoft's ****** *** launcher. It's been 2 years and Ubisoft hasn't fixed this problem with uPlay/uConnect not working properly.
-
Christopher (@Teesside666) reported@UbisoftSupport Hello I can sign in on Ubisoft's site but when I do on Watch Dogs Legion it says email not available. Can you please delete all my Ubisoft account so I can finally play on Watch Dogs Legion
-
Sigma The Fox (@SigmaTheFox) reported@UbisoftSupport @Steam clearing steam's download cache does not fix "games not starting" issues at all, ubisoft. it only deletes what is currently being downloaded... Why would a game that relies on your useless launcher not start because of a download happening on steam, when it's ready to play?
-
Chris Baillie (@chris14158492) reported@UbiMassive @Ubisoft two years I've been reporting this issue. Two years you've sat around and done **** all to fix it
-
The Searcher (@SumioMondo666) reported@CultClassicCage I did everything to make video game industry become popular to improve it, now it is my responsibility to kill the video game industry to fix it to create an ecosystem only by gamers for gamers without greed. First step ending Kojima Productions, Sony, Xbox, Ubisoft and CDPR lol.
-
のりお (@noriogames0215) reported@Ubisoft @UbisoftSupport @UBISOFT_JAPAN There are streamers who are using a glitch to collect prototypegear. Ubisoft Creators Program Member YouTube：norigames. PSID：n_0_r_1
-
ChaosSingularity (@KaosSingularity) reported@IanF_N7 I agree. This whole game is devoid of soul/character. So much so that it feels generated by AI. I don’t know why people aren’t critical of it for the same glaring issues it suffers from as Ubisoft games. Yet the latter gets hammered for it and the former is praised. Weird world.
-
WastedSorrow (@WastedSorrow_) reported@Ubisoft @R6esports Things like this continuously happening at events held in the US should really lead to a ban of hosting majors especially under the current administration. Every US event is always accompanied by visa issues and its harming the scene and killing competition
-
hnreya (@hnreya) reported@cormecou @Neo_Berserker @Midvsmi it's because they don't fix the issues new hardware brings, they can't even bother changing ac1 to route the ips to the new ubisoft ones so the game doesn't stutter and freeze trying to reach servers that doesn't exist anymore.
-
Kenzzzlmao (@kenzzzzlmao) reported@slayersparks1 @Ubisoft Sounds like a skill issue to me
-
A.PC.Gamer (@pcgamerswin) reported@ubisoft are a bunch of incompetent morons. It's been weeks now and their Division 2 servers are still giving Delta errors and kicking me out of games. Absolutely ******* ridiculous. I hope their investors are paying attention, because THIS is exactly what DEI gets you. **** you UBISOFT!
-
FinalBoss.io (@FinalBoss_io) reportedAssassin’s Creed was never missing a knockout mode. This is the Ubisoft trap: see a big IP, assume it should also be multiplayer, live-service, seasonal, and somehow still fun. If Invictus is getting cooked in playtests, that’s not bad luck. That’s the design bill arriving.
-
Raven (@RavenRanks) reported@AudLynn02 @K__Med I would say that's an accurate statement. A lot of it was the female lead who wasn't very attractive. And a lot of it is bad game design, bugs and performance issues on release and very questionable decisions. Ubisoft managed to botch Star Wars. That's really the problem.
-
MegamanNG (@MegamanRA) reported@Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems
-
Garo (@Glentondalej) reported@UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right
-
eA asuno (@asunoaim) reported@Chhesto @LZqAIM Bro if this happens I will cry maybe. It was also mostly due to issues taking too long to fix due to the engine they used and ubisoft not funding the project well enough. Mark Rubin always listened and the devs clearly did too imo but they weren‘t given the time to refine the build on that engine that they needed
-
M1cHa3L🇪🇸 (@FernandezMichae) reported@TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!
-
slayersparks (@slayersparks1) reportedHey @Ubisoft fix your ******* game. I got kicked from my ranked game because of your ****** *** servers and was greeted with “error code: 4-0xfff0be2c” when I tried to join back. You are a million dollar company. Instead of worrying about your gay ****, focus on fixing your game.
-
Armitage ᵗᵒˣᶦᶜ ツ (@yoimlit) reported@Royalbudline1 @TimSweeneyEpic @EpicGames Epic’s layoffs weren’t because they had more employees than other gaming giants. Compared to Ubisoft, EA, Activision, and Take-Two, Epic was actually relatively lean, the issue was higher-up mismanagement, aggressive spending, and unrealistic growth expectations
-
Meridius Duncan (@Meridius513) reported@Ubisoft Fix your ******* Game, there should be absolutely no reason I’m getting jumped by four players and I have no revenge proc m. HOW IS THAT EVEN POSSIBLE???
-
pabo otacon okarun dos santos (@paboisded) reported@RohanKarMooN i would love to Ubisoft fix the compatibility from those older assassin's creed on win 11 **** i just want to play ACU
-
Timo (@TiimoTP) reportedI find it so funny how Ubisoft literally has been doing this for 16 years yet can’t do it now? I’m so curious, why? It’s clearly not a technical issue? Is it a skill issue? Are the developers juniors who don’t know how?