Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/26/2025 02:55

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomDronfield Sign in
United StatesAustin Sign in
United StatesDuluth Sign in
AustriaVienna Glitches
United StatesDallas Online Play
GermanyLübbecke Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • nemo_nohbody Nohbody. (@nemo_nohbody) reported

    @PurpGladiator @ShiroAF2 The issue is there is no winning for the players or Ubisoft. And Xbox can only do so much to recognize altered inputs without banning those who just use high sensitivity or scuffed up controllers.

  • plantscoast Coast (@plantscoast) reported

    @Luceobrien Tbh the only issue I have is outlets not covering issues like what’s happening at Ubisoft. In my opinion, that should be in the ACV review. The people who made it are going through hell and people need to be informed before making a purchase. Beyond pod touches on this stuff 👌🏼

  • zSuperDam zSuperDam (@zSuperDam) reported

    @RollerChampions It says i have been chosen for the closed beta and it says to open ubisoft connect and download the game but i don't have it in my library. How can i fix it? i (my friends have the same problem) i've already tried to relaunch ubi connect but nothing happened

  • craigy_xo Craigy 🐧 (@craigy_xo) reported

    @tkbryant74 There will be a Mario + Rabbids sequel, due to an error by Ubisoft, on the official Twitter.

  • xHokage_ Hokage 🍥 (@xHokage_) reported

    @assassinscreed @Ubisoft @UbisoftSupport The problem was once fixed, but another of your updates ruined it, and you still didn't fix it again.

  • sanskardubey95 Sanskar Dubey (@sanskardubey95) reported

    @assassinscreed @Ubisoft I'm on my XBOX Series X. But after the River Raid update, The photo mode seems to be broken and is not working correctly. When I'm entering preview mode by pressing Y the controls of photo mode get disappear. Anyone else facing a similar issue?

  • cup_of_joe2k Joe (@cup_of_joe2k) reported

    @Moorzy3 @RollerChampions Mate of mine had the same issue. He reinstalled Uplay and now it's working.

  • Fahim20272 Fahim2027 (@Fahim20272) reported

    @UbisoftSupport @Ubisoft @Rainbow6Game What it is ? i cant move on my mouse ? glitch or bug ? what it is ?? u ruin of my game

  • A2D2020 Gaming-With (@A2D2020) reported

    The Screen Tear Issues Has Something To Do With Performance Mode #Fact, Playing #assassinscreedvalhalla In Performance Mode You Get Bad Screen Tears A Lot But In Quality Mode Locked At 30 FPS You Get None @Ubisoft @UbisoftSupport Why Is That.?

  • BishBlyat Honest Bish (@BishBlyat) reported

    Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake

  • petedurant Pete Durant (@petedurant) reported

    @assassinscreed @Ubisoft FIX THE BUGS FIRST. ffs.

  • petedurant Pete Durant (@petedurant) reported

    @assassinscreed @Ubisoft Maybe just fix the bugs that people can't progress without being fixed instead? Been months....

  • MollyBarkingDog MollyTheBarkingDog (@MollyBarkingDog) reported

    @assassinscreed @Ubisoft This game should've just been "Valhalla" without all of the AC crap. The time you would've saved by Not programing AC nonsense could've been used to actually optimize the game on last gen and fix bugs.

  • davidspetaas David Spetaas (@davidspetaas) reported

    @Coyle_T1D @Ubisoft @assassinscreed Is this a known issue? Exact same thing happened to me..

  • conaned6 Conaned6 (@conaned6) reported

    @UbisoftSupport @Rainbow6Game Just fix Warden. Also bring back withstand ability for zofia. It's so pathetic that a company like ubisoft isn't even considering community views. For ubisoft COMMUNITY = PRO LEAGUE & PRO PLAYERS. PATHETIC

  • jaspertube_ JasperTube (@jaspertube_) reported

    @Ubisoft @TheDivisionGame crashes too often on PC...still haven't found a fix. Yesterday the app gave me a weird error "Critical Violation" something...and now when i try to play after a few minutes it crashes...

  • xcuzemytweets 👁‍🗨 (@xcuzemytweets) reported

    @UbisoftSupport help me please, Ubisoft connect issues.

  • Coran__ Coran (@Coran__) reported

    there’s no way ubisoft can’t ban accounts doing the glitch when r6tab and tracker can both see that you’ve won the match and lost elo so ubisoft can clearly tell who’s done the glitch so i really wouldn’t do this one lmao

  • HWYD3 HWYD (@HWYD3) reported

    @watchdogsgame Y’all made it unnecessarily hard just to redeem this on a phone like how many times do I have to sign in before I can redeem the code Ubisoft...

  • jturmel Josh Turmel (@jturmel) reported

    @asianmack @RonAmadeo the timing on this wave of gaming is so hard, too early and you run into the issues they are, too late and well, you're too late. If they can continue to partner with the subscription services like Ubisoft+ and push cross-play/cross-progression I think there's a place for them

  • MattJulian11 Matthew Julian (@MattJulian11) reported

    @SophieBloomfie5 hey, did Ubisoft or anyone ever offer you a fix for that siege problem? I can’t get a reply from them. Thanks!

  • Mjolnir200508 Leah Tumilty (Obvious Alias) (@Mjolnir200508) reported

    @Ubisoft @assassinscreed Any chance you can fix the post-update crashing?! 😖 Three times today.

  • Timboslice57 Timmy Rogers (@Timboslice57) reported

    @Ubisoft your refund policies are trash you sold me a broken game and now won’t refund me my money

  • Louis_w_beukes Louis Walter Beukes (@Louis_w_beukes) reported

    @UbisoftSupport I cannot upload my saves to ubisoft connect so I can switch from ps4 to ps5. What could be the problem.

  • Moorzy3 Moorzy (@Moorzy3) reported

    @Secci70875948 @BMijnendonckx @RollerChampions They put in the discord that Ubisoft+ is having issues at the moment showing the game on the store, should be fixed soon I think.

  • Leaf_Was_Taken Leaf (@Leaf_Was_Taken) reported

    If ubisoft doesn't ban people for -elo surrender glitch i don't know if ill play much longer

  • ACODA_R6 𝙰𝚗𝚝𝚑𝚘𝚗𝚢 (@ACODA_R6) reported

    Another no elo glitch come on Ubisoft that’s 3 in one week ?

  • JamsDawson James Dawson (@JamsDawson) reported

    So when I log in it says i've been selected but the link is broken to open in ubisoft connect. Tried 3 different browsers and my friend has the same issue too. Firefox says its not linked to an application @UbisoftSupport @RollerChampions

  • AikoDaOnlyOne Aïko (@AikoDaOnlyOne) reported

    @RollerChampions hello i know you're aware of the Beta problem to find the game with Ubisoft connect but when will it be resolve because me and my friend are pretty hyped by your game

  • Assassins_M Assassin_Magic M (@Assassins_M) reported

    @TabletopThoma You're right. In my eyes, this is a Ubisoft problem, not a fan problem. They market the game a certain way, and then people go off on that then they see all this weird Assassin, Templar, sci fi modern day stuff and they're like huh?