Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Amane Aït Oussa	Sign in	2 hours ago
Lorient	Sign in	22 hours ago
Paris	Online Play	3 days ago
Dieppe	Sign in	4 days ago
Tours	Sign in	4 days ago
Salvador	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cameron Parker (@cinemaandgaming) reported 5 minutes ago

  @SynthPotato When I did this I got the morale really low and there weren’t any more enemies to fight. Idk if it was a glitch or what but I did kill everyone, went back to my ship and when I went to attack it they all spawned back on. Ubisoft needs to iron out some damn kinks with this “remake

• 
  AESGaming (@gaming_aes) reported 6 minutes ago

  Once I finish Yakuza 6, I plan on checking out the remake of Assassin's Creed Black Flag. I will say this, though.... It could be my GOTY as a videogame, but it already lost 0.5 points due to its "always online" nonsense. @Ubisoft fix it, please.

• 
  IronBobcat (@IronBobcat0) reported 7 minutes ago

  @Gantelope_ @assassinscreed yes I'm aware of Ubisoft stock & aware Ubisoft India employees over 1,300 1,000 people staff members & sweet baby ink in behind of the scenes making video game & aware Ubisoft investing to black rock & aware Pay-to-Win service & Resynced Developers laid off who working on this

• 
  Zack (@Tasnek) reported 10 minutes ago

  @MADkurious Games had no trouble making money before microtransactions were a thing. And they tend to be implemented by the greediest companies who are not at all interested in creating a beautiful experience or piece of art, instead entirely concerned with how much money you give them. I don't think anyone from Ubisoft is saying "We have to have microtransactions or we'll collapse as a company", nor do I think anyone would believe them if they did.

• 
  HEXiT (@HEXiT___) reported 13 minutes ago

  @Pirat_Nation try playing a ubisoft game on xmas day and you get the same result. its been a problem since before they released hawx in 2009.

• 
  Austin (@Spiced_A) reported 14 minutes ago

  @Gapi182 @NikTek Something's broken in the game dev pipeline if a studio like Ubisoft needs financial subsidies from the Singaporean government to produce a game...

• 
  Nick Emb (@nicolasembleton) reported 15 minutes ago

  @FanofKaiCenat_6 @Pirat_Nation It is for so many Ubisoft games. If it isn't anymore then good, but I would be surprised if that was the case that you can start the game without even login to your ubisoft account. Capcom allows it and that's the right example to follow.

• 
  Amine to you 🇵🇸 (@aminomontana) reported 19 minutes ago

  @AlexHaye5 @Ubisoft @UbisoftSupport Try to diseable the CPU Hyper-Threading on the BIOS paramètres, I think I fix the same issue

• 
  🐲【D】【R】【A】【C】【A】【R】【Y】【S 🐉#ᴛᴇᴀᴍʙʟᴀᴄᴋ (@tweetysgrandson) reported 20 minutes ago

  choosing to skip the checkers board game in Havana today and progressing the story **** having an achievement ****'s not worth it said the same regarding the piano minigames in FF Rebirth but they weren't half as horrible as this is playing against a broken *** AI I am sure a normal game of checkers on a phone app isn't half as bad as Ubisoft thought this would be simple to people #AssassinsCreedBlackFlagResynced

• 
  Akuma (@Akumabat) reported 21 minutes ago

  Ubisoft is such a humorless company because every time there's a glitch they could just go "uuuh the animus is acting up again hehe"

• 
  GeneticSpore (@EDC40iykyk) reported 24 minutes ago

  @assassinscreed Yeah, if only I can load into the actual ******* game. 10 YEARS of Ubisoft+/Connect, and now the game sits on the splash screen, and won't push forward with the load. I have to disable **** to get it to go forward. You FORCE us to use your **** *** launcher, so ******* fix it.

• 
  k1z4cz3k (@k1z4cz3k_) reported 25 minutes ago

  @Kayhotic_Games @haderax1 It wasn't fixed quickly at all. It was a broken mess for its entire run. The revisionism only happened because Ubisoft added 60fps on Xbox Series X, and this made a snowball effect, which led to PS5 also getting one. It's still a junky mess, but at least it works well now.

• 
  Kat | PK Droid | NINTH JEDI SUMMER 🟢 (@StarWarsKitti) reported 27 minutes ago

  @NathanWelke I have never had the graphical errors I've been having in this game it's so bad 😭 like I can run Survivor on high/ultra high settings but I've got everything in Outlaws set to low and I'm still having insane screen tearing and skybox issues I hate Ubisoft so much 😭😭

• 
  joe randone (@joe_randone) reported 29 minutes ago

  @Ubisoft It literally just ******* rains non stop, you can barely sail and have fun because it’s always FUCKIGN RAINING…..FIX THIS **** NOW

• 
  research (@researchwi) reported 29 minutes ago

  @Ubisoft @Ubisoft How to Fix RTX 5060 Screen Flickering in Watch Dogs 2?

• 
  Cal 🏆 (@SpIinterCaI) reported 34 minutes ago

  I think the issue Ubisoft has constantly, is they’ll drop an absolute banger. And then immediately follow it up with something completely forgettable or just terrible. It always happens with them.

• 
  white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported 35 minutes ago

  @TheDivisionGame Hello, Ubisoft. Your team is out to lunch on the current game instability issues, which are resulting in same old usual queue times that never get fixed and You are not actively investigating the problem and send out the same auto response to users. 🤡‘s

• 
  jaime (@Alzrosax) reported 35 minutes ago

  @Lampontheapp @Dexerto I think the problem is that capcom has a better reputation as of now and they have shown that they are still capable of pushing out completely new games. Look at re requiem, monster hunter stories and pragmata for example, and with re Veronica coming out they are on a generational run right now. Ubisoft on the other hand… has had alot of flops recently, skull and bones, avatar frontiers, ac shadows, Star Wars outlaws. A 1.3 billion in losses and this remake was their desperate attempt to win over fans and to make money without really doing a lot of work. This was their first win in god knows how long. Capcom removed micro transactions in dd2 but re4 still has it and regardless no single player game should have that.

• 
  Ginge -/Kev (@Kevc4d) reported 35 minutes ago

  @Hardtobeat_000 @Vara_Dark They're not playing, at least not most of them. I have no idea where they get these fake images from. I have no problem with something to actually be outraged about, but causing outrage over a lie won't win over anybody. It's possible they just got tricked. But if you're going to ***** about a game, they should probably pay said game, and be honest about it. The sad thing is that I hate Ubisoft, I don't want to be defending them, but somehow I'm forced into it.

• 
  azazin (@ragnarth_) reported 38 minutes ago

  @TheHiddenOneAC BF was never the issue. the problem was ubisoft desperately trying to chase that success with vikings, greek demigods, and samurai without understanding why AC4 actually worked, ultimately just diluting the core AC fantasy, mechanics, themes, and relevance.

• 
  Han 🤠🦅 (@IamTheEagleHTM) reported 39 minutes ago

  @Pirat_Nation Ubisoft had one chance to fix their mess and still failed. They had the easiest opportunity, but that wasn't enough.

• 
  Chrispoici (@CSpoici) reported 42 minutes ago

  Imagine having one of the biggest franchises in gaming history and having such trouble creating appealing stories and characters. Ubisoft needs to focus real bad

• 
  joe randone (@joe_randone) reported 45 minutes ago

  @Ubisoft TOO MUCH ******* RAIN….FIX THAT ****

• 
  Lordship of Uncreation (Busy) (@Antibluebirdy) reported 48 minutes ago

  @TheRealZephryss If I remember back in old days, Ubisoft said something along the lines of how broken features were considered as canonical glitches in the Animus.

• 
  Ayiba Benedict アイバ🇳🇬🇺🇳🏳️‍🌈🏳️‍⚧️ (@Ayiba_Benedict) reported 50 minutes ago

  Bullshit I could easily do this on unity when I started making games. I'm pretty sure someone at Ubisoft could do better. It's not nitpicking especially since the problem is that obvious

• 
  Success W Lewis (@SuccessWLewis1) reported 50 minutes ago

  @VinVital3 @JohnnyGaming9 Computer management is as easy. Windows 11 literally fixes itself half the time and Steam games never have issues. The others do like Ubisoft, Ea and those other ****** stand alone guys with launchers, trying to keep all the money rather than using Steam.

• 
  Kashan Ahmad (@thekayshawn) reported 51 minutes ago

  @MADkurious Microtransactions in a live service game makes sense, of course the company has to make money, but the tactics used should be pro-consumer, Helldivers 2 is a great example. Microtransactions in a single player game that should be playable offline? Okay Ubisoft that's enough.

• 
  Matthew Herlitz (@HateMonger1991) reported 52 minutes ago

  @KindredBlade Yeah it's something ive seen with alot of ubisoft games. They're known for strict drm and they usually require a mandatory account login when u boot up the game the first time

• 
  TheDezembro (@TheDezembro) reported 59 minutes ago

  @MaNeo_O Seems Ubisoft Barcelona was essentially being treated as an outsourcing studio. Once the game launches, layoffs begin. The games industry has stupid-high employee rotation. It's another issue hitting big studios. No synergy can be found like this. With that said, companies expanded so much during covid they legit have more staff than they know what to do with.

• 
  Kottpota (@PS2Apostle) reported 59 minutes ago

  @ymnis_v1 @GOGcom You could get better taste, plenty of current games on GOG, barring that you’ll have to be susceptible to other storefronts to play your Ubislop. Lack of availability is probably because Ubisoft is restricting their crap to storefronts that get along with their live-service crap.