Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (65%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (5%)
• Game Crash (3%)
• Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maubeuge	Glitches	3 days ago
Mexico City	Sign in	3 days ago
Cehegín	Online Play	8 days ago
Weimar	Sign in	8 days ago
Pessac	Online Play	8 days ago
Escalquens	Glitches	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DreddSnail (@DreddSnail) reported 2 minutes ago

  I'd say I can't wait for EA to go bankrupt alongside Ubisoft but at this point they'll just be bought by Microsoft who will still continue to perpetuate the problems instead of fixing anything.

• 
  Christopher Sherrill (@tacticalsage) reported 3 minutes ago

  @MissMacCassie @TheDivisionGame @Ubisoft 1/ Damage to Armor (DTA) is a good stat, though most go for Damage to Targets Out of Cover (DTOC, there's other variations of this abbreviation). DTA is good against purple and yellows. Nearsighted should address a lot of the handling issues, but you'll need to fight closer...

• 
  Maximiliano (@mxmlnoo) reported 4 minutes ago

  @Ubisoft @UbisoftFR please fix the bug for Deity Figurine in Nassau

• 
  Prospector (@NewsProspector) reported 7 minutes ago

  @Omegawyrm76 Too many services, too many points of failure. Questions that people will be asking if they buy the PS6 and they cannot play their games. 👇 Is it my internet that's down that is preventing me from playing my digital games? Is it PSN that is down that is preventing me from playing my digital games? Is it the online service that I have to log into to play a specific game (Ubisoft connect, etc.) that is down that is preventing me from playing my digital game? Is it an online service that the console platform relies on for authentication that is down that is preventing me from playing my digital games? The all digital future is not the answer for consumers.

• 
  . (@Silva_costa_07) reported 8 minutes ago

  @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

• 
  Dagger 323 (@dagger323) reported 8 minutes ago

  @BillyOfBagEnd @XboxArchives Any online-only live service game that a dev has milked for 11 years straight is slop. Further is it slop because it is largely multiplayer-only with no focus on mode variety or a developed singleplayer experience. It's a travesty to the Rainbow Six games that came before it, and demonstrates the peak model of greed and laziness that defines modern Ubisoft. Once again, Ghost Recon Wildlands was the only quality Tom Clancy game that's released since the 360 era. Siege is literally live service corporate slop.

• 
  porkinscopilot (@porkinscopilot) reported 9 minutes ago

  @TheIshikawaRin Actually if they put time into it and money the concept is not awful. However I don’t trust Ubisoft and Tencent (50%) owner to put effort and time into it. They already have a decent service game that could be brought back with time and investment The Division

• 
  Edrox interactive (@EDROXinc) reported 9 minutes ago

  i bet few Ubisoft games now are not playable because of online connectivity issue

• 
  Chris Rivera (@ChrisdotRivera) reported 12 minutes ago

  @SamuelPGonzales @XBOX @XBOXSupport This and my Ubisoft plus subscription I couldn’t use due to their issues

• 
  Jack-O' Oma (@Yoshinator) reported 12 minutes ago

  Classic Ubisoft. It's not that PC proved it, Steam is just that great of a service. GOG too, but Steam actually respects its users, unlike Sony.

• 
  Typsy B34ST (@B34ST21) reported 17 minutes ago

  @Ubisoft @UbisoftSupport FIX YOUR ******* GAME BEFORE US CONSOLE PLAYERS STOP PLAYING @Rainbow6Game! The Console/PC bug WASN'T ACTUALLY FIXED.

• 
  Alex (@Animator_Alex) reported 17 minutes ago

  My huge glaring main issue is the writing of any new content. Ubisoft Singapore needs new writers, or they never need to write a piece of dialogue again. They come dangerously close to full and total character assassination of Edward in any of the new content.

• 
  Mostly Positive Reviews (@mpr_reviews) reported 18 minutes ago

  For those that recently jumped into AC Odyssey like me, are there any workarounds for the long startup on Windows 11 using modern Intel CPUs besides disabling hyper threading? I believe this issue was introduced after a microcode update, possibly combined with a Windows update. There were a few issues after a major Windows update with Ubisoft games, to the point where Avatar didnt work at all, so I'm assuming this broke at the same time and never got fixed?

• 
  Gacha Slave #44744483 (@Gearfist0) reported 20 minutes ago

  @fxmnryn Their response is, "I'm trying to fix the lack of your money in my wallet." This is the type of bs that gets Ubisoft and EA voted as worst company of the year in video games.

• 
  . (@i_sema24) reported 23 minutes ago

  @UbisoftSupport I can’t create a Ubisoft account. Every time I try I get an error and after several attempts I was temporarily blocked! I don’t have a Ubisoft account I also can’t submit a support ticket. Could you please advise me on how to proceed?

• 
  Tommy Gustafsson (@swecruze) reported 25 minutes ago

  @Ubisoft I’m on PS5 btw, fix this. The parkour needs a big overhaul to, Edward doesn't grab edges and jumps in the wrong direction every now and then.

• 
  TopKet (@topdoog11) reported 25 minutes ago

  @VeltisLeEvil @Yg39017755 Yeah the single player games with drm like most Ubisoft games you can’t play offline This for all platforms not exclusive ps problem. Even disc versions of Ubisoft games are basically not on disc and just downloads

• 
  ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported 29 minutes ago

  @Rainbow6Game @MrBoomeranggg OMG FIX YOUR **** UBISOFT

• 
  Endymion (@EndymionYT) reported 30 minutes ago

  Also to elaborate more on problems, the “new” content mostly is far inferior to what originally existed in Black Flag proper. Kind of shows how modern writing pales in comparison to what Ubisoft was capable of in 2013. It’s a mixed bag, but I can’t lie piloting a pirate ship shooting down other ships is still fun. And the setting is just awesome, yeah they need a sequel. But idk if they’ll be able to match the writing given what they added her

• 
  🧛‍♂️ (@nocte_ac_die) reported 34 minutes ago

  @duanebammage @Cross1Fox @OrdinaryGamers Yeah, that's a huge issue, especially with Microsoft and Ubisoft games. I just don't buy those they are just licence discs. Maybe if they are super cheap. The rest, you'd be surprised how many are actually fine. Especially cross gen games. They at least have an xbox one version.

• 
  Alex Blackwell (@Commandant_Alex) reported 35 minutes ago

  @StormslayerDev This is when ubisoft was at their best. Loved this and broken bond. Sad they never got to continue into the shippuuden era.

• 
  Mizibert (@Mizibert) reported 37 minutes ago

  @Pirat_Nation did he not die on a plane crash or eas that another ubisoft corpo?

• 
  Synth Potato🥔 (@SynthPotato) reported 40 minutes ago

  Assassin's Creed's current modern day plot is not working. I do not know a single person who's invested in this plot so far and as someone who has read every single file in both AC Shadows and Black Flag Resynces alongside all the rifts, the writing so far has been incredibly uninteresting and poor. The current 2096 animus EGO storyline needs to go. Modern Day in Assassin's Creed was in a strange limbo for years after Desmond up until the Layla story during Origins-Odyssey-Valhalla which was a genuinely exciting breath of fresh air and it really felt like in Valhalla, Ubisoft had finally figured out an exciting path forward for the franchise. The ending of Valhalla's modern day, setting up this Basim plotline was genuinely awesome and I was excited to see where it goes. Of course, Ubisoft abandoned it. In its place is this live service animus hub storyline that has entirely failed to grab anyone's attention. There is just nothing going on here, there are no characters, no events, no real plot. It's just this animus war against an evil abstergo AI. It has entirely failed to capture the original adventure tone of the Desmond games, or the mystery of the Layla storyline, and instead settled in this awkward spot where it feels like Ubisoft desparately wants to remove modern day from the franchise and landed on the most ignore-able plot possible instead in an attempt to satisfy the fan base while basically removing modern day. I think this plot needs to be abandoned. No one is invested, no one wants this. Ubisoft needs to decide either to keep modern day and actually invest proper work into it, continuing the Basim plotline from Valhalla. or to simply let go and remove modern day for good. This awkward middle spot they've landed on where modern day is just a front for live service content is for no one.

• 
  Jay 🇵🇷🗽 (@HonorRoller0831) reported 43 minutes ago

  @JohnnieMotley @Crash616 God of war bored tf outta of me (I’ve played all of them) Horizon is a Ubisoft game. Marvel games are cool, but they’re an experience more than a game and not worth $1000+ The last of us will be re re released again. More live service slop that will die in a month.

• 
  Dagger 323 (@dagger323) reported 44 minutes ago

  @RubenHaramorim @CiaranOM4 @XboxArchives The average player doesn't give a **** about esports. That was never a focus of the series. And R6V2 being a completely different game is precisely the issue. It was the last REAL Rainbow Six game. Siege is just a cash cow made to pacify a mainstream crowd and rake in the dollars since Ubisoft is too lazy and greedy to develop a game like the cancelled Patriots, which would've been a far more authentic and complete Rainbow Six title.

• 
  Beamo Supremo (@BeamoSupremo) reported 48 minutes ago

  @MadamSavvy You really think any of these activist groups have any real power? Take-Two is the boss of Rockstar Games, they can destroy all of these people and entities in one fell swoop as soon as there is any real threat to their main product. Take-Two is not doing business with anyone, they do, however, keep up appearances. They can always morph into an EA or Ubisoft and directly lobby the governments to make the problems disappear. ETA a year or two after GTA 6 releases. It is always a lot of noise and nothing really ever happens because money is the ultimate power. It was the same with Jack Thompson in the 90s. What happened to his bullshit? Did he retire?

• 
  Abhiraj Singh (@Abhiraj_Singh17) reported 49 minutes ago

  @KindredBlade @TheAnnaji I think the first time they just worded it wrong. If they would've said it was a remaster then there would not be any problem. But the fact that they called it a remake and people already have a great precedent set by Resident Evil remakes just worked against Ubi in every way. I really want some insiders to tell about the quality of the recently cancelled version of the game. Was it bad enough to just outright cancel it? We still don't know what was the quality of the remake was. Also considering the recent changes at Ubisoft, I think they are more careful with the quality of their games now than they were before, and also they could be prioritising popular and profitable IPs. Which sadly, to Ubi PoP is not as profitable as their other IPs and they have very good examples with The Lost Crown and Rogue PoP not selling as well as they hoped.

• 
  Pouët (@Pouet2) reported 49 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  Pouët (@Pouet2) reported 52 minutes ago

  @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

• 
  Dagger 323 (@dagger323) reported 60 minutes ago

  @GreatestGMTedT @XboxArchives True. But I liked what Vegas and Vegas 2 brought to the table. They weren't as challenging as Raven Shield but they were more approachable and immersive while still having core tactical gameplay elements and a plethora of customization. Siege was a complete travesty compared to them and is nothing more than "live service" slop that Ubisoft still continues milking dry.