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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (22%)
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Game Crash (10%)
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Glitches (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Nazaire |
Online Play | |
 Katzweiler |
Sign in | |
| Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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BLiTTZ
(@iiblittzii) reported
@kidsmoove @Ubisoft @assassinscreed I played a few hours of it on my old account a few years ago and I was definitely planning on playing it one of these days. It's just weird how the game's image is completely gone, I hope this is just a glitch and not early signs of the game getting delisted/removed.
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ᵃⁱizzie⁷生🏳️🌈 | #JusticeForGaram
(@mybagidle) reported
ffs really??? @justdancegame 2023 @Ubisoft not working on xbox one? disappointed af....
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Ansar Azim
(@infinityplus518) reported
@UbisoftSupport Hey! Im playing on PS4, the past two nights I've been trying to play unranked and it would kick me within the first round saying there's trouble connecting to UBISOFT servers. Same with AC odyssey when trying to make a purchase. I've been suspended for two days on R6 so I haven't
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Bryce
(@NomadCanid) reported
@0kbps I tend to really not mind it as long as it's unobtrusive enough that once I have my steam linked to whatever dogshit service they wanna force me to use then I don't have to bother with it anymore, like Ubisoft is pretty fine about it
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Tristan Davey
(@twistieman) reported
from
Townsville, State of Queensland
The @Windows gaming ecosystem is just actually so broken. I can’t believe people put up with this. Let me tell you about the journey of trying to install @Ubisoft’s Anno 1800. 🧵
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Omni Liberal Jay
(@Jayorito_) reported
@UbisoftSupport No performance issues I'm using a 3090 ti The game will sometimes randomly go windowed then just crash with the "report crash to Ubisoft" around half an hour Haven't seen any error code
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𝒱 IS MEETING LOUIS ◟̽◞̽
(@Multi__Mixer) reported
@lauramitchem1 It is in my opinion Ubisoft just needs to fix the issues xx
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T3ngx
(@t3ngx) reported
@UbisoftSupport I can run this Game ,but when i try to use the online service to play with my friend , it will show this page “ can’t connect to Ubisoft sever “ , I have Nintendo Online membership.
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Tristan Davey
(@twistieman) reported
from
Townsville, State of Queensland
But for some reason I have to link my Epic Games account to an Ubisoft account. This oAuth linking mechanism is broken for me, producing errors. I go and make a seperate Ubisoft account and use a bit of my knowledge of oAuth flows to manipulate my way around the errors.
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Bored
(@Bored9990) reported
@Ubisoft Fix Rainbow Six Siege, every time I win my game crashes but every time I lose the games fine. My friends already complained about this and you replied saying that it has been fixed yet it clearly hasn't.
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Jimmy Eat Rose
(@JimmyEatRose) reported
@NewfNukem The whole thing is just insane. I would LOVE for people to make up to news that Amazon/Apple/Meta just aquired EA/Take2/Ubisoft and are now all exclusive to their streaming service...look at their walkers and wonder how they are going to pay for access to it all now.
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Rába Krisztián
(@kikimano01) reported
@Rainbow6Game @Ubisoft In R6 siege all the EU central players are matchmaked on the East US servers. No exception in ranked. Please fix this.
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hhhHhhHhHhHhhHhHhHhHHHHHHHhhhHHHHHHHHHHHHHHhhhHhhh
(@GothMilkMommy) reported
@HARDWARELOST @MelonieMac My issue is so many devs today use the length of a game as a selling point. Like when Ubisoft tried saying that Valhalla was better than Odyssey because “muh, it’ll take longer”
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𝒱 IS MEETING LOUIS ◟̽◞̽
(@Multi__Mixer) reported
@lauramitchem1 Well I’ve been arguing with Ubisoft and the person that I spoken to was an absolute ******* and he accused me of lying about the issue xx
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Tristan Davey
(@twistieman) reported
from
Townsville, State of Queensland
I run it, it installs something called Ubisoft Connect that needs a pile of kinda odd system permissions, but I grant them anyway (this is a sacrificial gaming system, it never touches any of my data or main home network). It wants me to login to my Ubisoft account, I do that…
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Jake Badlands
(@BlackBria) reported
@Ubisoft my god will you fix broken *** Wildlands so I can play online co-op. FFS
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Diesel Bug (life finds a way)
(@PepinLachance) reported
@weareronin47 More and more beyond the game one of my big factors is how the company treats their workers. If I read about abusive workplace issues then that just kills games for me. Ubisoft is absolutely notorious for this. I hear Bethesda had issues as well. I hope they get good Unions.
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Celest | ENVTuber
(@CelestOrion) reported
@UbisoftSupport We are all playing together on PC via Steam and Ubisoft Connect. The blank status seen in the screenshots also do not show if those friends are offline, and another friend stated that it was a big Ubisoft never plans to fix. A definitive answer would determine if I refund it.
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Nick Flor 🥋+🇺🇸
(@ProfessorF) reported
I decided to play Assassin's Creed Odyssey to test my new GTX 3070 graphics card, and the ID-10-Ts at UbiSoft make me not only click on the game in Steam, but sign into their crap service before I can play. This after 2 hours of downloading the game and updates. UbiSoft=Crap
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I Swanny1797
(@LukeSwann1797) reported
@ItzTwonkYT @UbisoftSupport @Ubisoft Did you sign in with your main Ubisoft account ? Because if you already have siege then buy ultimate I think it messes it up
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TNY
(@DaRealTNY) reported
@Ubisoft @Rainbow6Game Fix freezing bug
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Tristan Davey
(@twistieman) reported
from
Townsville, State of Queensland
I’m now something like 8 hours into trying to install a game because of @EpicGames’s insanely slow CDN and @Ubisoft’s vendor lock-in, DRM and insane and broken walled garden. As a software industry professional I’m ashamed that users have to put up with this. CC @UbisoftSupport
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SkeletonTF2
(@oatmeal_rob_0) reported
@UbisoftSupport Hey Ubisoft, so i wanted to reset my password but i didn't get the email, like seriously i did it like 5 times and it i didn't get the email hope ya'll fix this
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Ryan Vars
(@cannonf700) reported
@UbisoftSupport Thanks, I’m on a 6th Gen iPad running 15.6.1 and the latest version of TF. Honestly, things like this have happened before but it usually seems to be on the Ubisoft side. A look at Facebook shows that others are having the same issue.
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Evan Kitchens
(@EvanKitchens4) reported
@justdancegame @Ubisoft The latest Just Dance 2023 Edition is killing it right now. Custom feedback, Recycled songs, the list goes on. My only complaints, however, are the lagging and the fact that a HUGE majority of Just Dance Unlimited is unavailable for Just Dance+.
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Hack3r
(@Hack3rR6) reported
Ubisoft, I'm begging you to fix the gun sound bug on deathmatch. Makes the entire game unplayable after a 6 min queue 💀
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DINBO 🇮🇹
(@DinboAE) reported
Decided to redownload siege again to see if anything at all got better: - 4-0 on day one (no issues obviously) - 1-3 with 4 cheaters on day two - 0-2 with 3 cheaters on day three - game promptly uninstalled after the last placement Ubisoft needs to figure it out desperately
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jess 🍒
(@Jessbbyx1) reported
@_tigergirrl_ @justdancegame @Ubisoft Omg I’m having the same issue :( I JUST WANNA PLAY
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Keifer Erikson
(@keifererikson) reported
Anyone else having @R6Siege server issues? We've been frozen in a lobby for an hour now. #siege #RainbowSixSiege #Ubisoft
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Atto
(@Attoram47) reported
@ProfessorF Yeah Ubisoft and EA both still have that problem. I think they do it as an anti piracy measure or something but even then it doesn't stop people from cracking them.