Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/19/2025 19:15

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ColombiaMedellín Glitches
FranceBourg-en-Bresse Glitches
GermanyRieschweiler-Mühlbach Online Play
SwitzerlandZürich Glitches
FranceMetz Sign in
IndiaTrichūr Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mattdkerr matt k. (@mattdkerr) reported

    @SolareSuper @bestmercaround @Mevans2703 Imagine thinking there is no similar problem at every other gaming / tech company. Ubisoft and Riot were in the news not that long ago. They are not different, they just got exposed instead of paying hush money successfully.

  • Kangaexe Kanga (@Kangaexe) reported

    @SecretFumble Activision/Blizzard also follow the trend that other huge game companies do where theyre run by very underqualifed, violent and predatory rich men. Ubisoft has many of the same problems Blizz has with the "frat boy" culture, for example.

  • Tech_Tube_here Tech-Tube (@Tech_Tube_here) reported

    @Rainbow6Game Ubisoft doesn't care about our complains why dont you guys resolve ddos in UAE server, we are loosing so many ranked MMR and also getting abandon ban. :( refund my all investment if you cant fix this game anymore. check match id : 9575737f-028c-402b-a805-2d9eba445d37

  • PlayStation5247 PlayStation5247 (@PlayStation5247) reported

    What Activision did is irresponsible and I hope justice is served for the woman that lost her life. But what does this mean for Crash and Spyro? First Ubisoft does these shenanigans and now Activision? I wish Rayman, Crash and Spyro are under better hands even if they are sold

  • olidotmist Oli.MIST 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@olidotmist) reported

    @Novameisterrr @Ubisoft its not a glitch, your win percentage went down intentionally because it was a 4v5 therefore your elo gain increased. this is how elo glitches are a thing, because of this feature.

  • R3v0lvr0shawott Bart (@R3v0lvr0shawott) reported

    @StoffersonBM @VolksDK @Kotaku Same issue as UbiSoft: how do you ensure the safety of employees when men up to and including the VP of the entire company seem to be complicit in the current climate to some degree.

  • BovaMaxwell Maxwell Bova (@BovaMaxwell) reported

    @qorquiq @BelgianBoolean Well, that ends my owning/playing Activision games. Just like my abandonment of Ubisoft with the same sorts of issues there. I vote with my wallet. And my time.

  • Jester_Zer0 Jester-Zero (@Jester_Zer0) reported

    @Dezachu I started playing Siege back in December, and the lack of new player help was pretty harrowing. For guides and learning, Ubisoft was relying a lot on community videos. Problem was, there are soo many of them, and many of them are so old they are obsolete. It was a total jungle.

  • Spotted_Chee 🦾T͓̽u͓̽f͓̽f͓̽_͓̽S͓̽p͓̽o͓̽t͓̽_͓̽E͓̽c͓̽h͓̽o͓̽ 👑 (@Spotted_Chee) reported

    WHY ON EARTH WOULD @Ubisoft LAUNCH A DLC ONTOP OF A BROKEN GAME?!?!? …oh wait it’s Ubisoft… ****.

  • HotLaps_ Félix (@HotLaps_) reported

    @assassinscreed **** you Ubisoft try actually fixing the problems you have in your company instead of trying to cover it up with dogshit like this

  • onion_mu onion (@onion_mu) reported

    @mellorinemusic Hard to say, I do think some companies might be better than others. It's definitely not new, it's been a problem for a while. These are some of the only public cases we know of, but there are probably more (Ubisoft is another big one).

  • damned_im welp_im_damned (@damned_im) reported

    @KnowledgeHubTy I mean you don't need to make a video on Activision alone. Ubisoft had this happen to them like last year. This seems to me like a major issue in the game industry in general.

  • Ethaniel_Maniel ethan mamic (@Ethaniel_Maniel) reported

    @PIsPeekMe @Rainbow6Game Ubisoft can't it's a Microsoft problem they literally can't fix mnk on console unless Microsoft does something

  • IronClawGaming ICG #FullyVaxxedNation (@IronClawGaming) reported

    @Gamingvibe808 Ubisoft only cares about ****** Live Service games now. They are hopeless 😒

  • godson02035 gambit (@godson02035) reported

    @KalebTheBigG @ForHonorGame It's something Ubisoft needs to do cuz it's not a coincidence that 3 other people having the same problem

  • RenderB I spy with one eye (@RenderB) reported

    Between the drm crashing it, the broken physics engine and ubisoft's standard beyond horrible save system it's probably this last one that in the end makes fenyx rising fail miserably. When a random physics glitch undoes over a hour of puzzling+overwrites your checkpoint. F that.

  • AngelCaban19 Vash0125 (@AngelCaban19) reported

    @SirBadOpinions Gaming press dont want to do anything to get on the bad side of EA, Activision or Ubisoft. Theyll only report on scandals from the big companies if other sources are doing it then they would have no choice but to address the issue.

  • UNCStriker UNCStriker (@UNCStriker) reported

    @EASPORTSFIFA Lack of New Tech like Hypermotion on PC…Just Canceled @EASPORTS Play Pro and Deleted All EA Games! Hey Y’all @Ubisoft Plus is a Great Service! EA Needs to Step it Up

  • IronClawGaming ICG #FullyVaxxedNation (@IronClawGaming) reported

    With EA is giving us a Dead Space remake Ubisoft is just doing more lame live service games. Is it safe to call Ubisoft the new EA?

  • Fynagle Fynn (@Fynagle) reported

    @beccenstein_ @LittleMissLokii All the major development studios in the U.S. are owned by either EA or Activision, and EA has had those issues as well. As does Ubisoft. As does Riot. Just because it doesn't happen TO YOU doesn't mean it doesn't happen.

  • PlayStation5247 PlayStation5247 (@PlayStation5247) reported

    @GluffOfficial @McTroid Thanks for calling me an "inconsiderate *******" like you claim that I am. I am not complaining nor defending Activision, but I'm just explaining that despite what is going on, they at least know how to treat Crash and Spyro, unlike how Ubisoft treated Rayman

  • africanMiyamoto Meowth from infamous Pokemon trio Team Rocket (@africanMiyamoto) reported

    This whole activision/Ubisoft thing like, ***** y'all don't got GOOD GAMES. Ubisoft only got [generic open world game] or alternatively [another generic open world game] no Rayman. Blizzard only got like Overwatch, at least imo, and Spyro and Crash got killed by COD.

  • fahrii27 Muhammad Fahri (@fahrii27) reported

    @UbisoftSupport Problem solved, this isn't about R6S or ubisoft. Its about my console, i just claim my warranty and All good. Thanks for replying.

  • viiviiviolet Violet is no longer the Birthday Girl (@viiviiviolet) reported

    @Dillco_Inc wtf is this take you realize that change wont happen if their income isnt effected if people keep giving them money the problem will never go away (look at the rampant abuse at ubisoft for example and how weve known this for years)

  • LoudCartoonist LoudCartoonist99 (@LoudCartoonist) reported

    @sevengranddad92 I think if people are still willing to support Rayman in spite of Ubisoft, then it's not entirely wrong to still support Crash. Also, people were willing to be excited for Simon and Richter alongside Snake's return in spite of Konami.

  • ProudOcelot 🔞jbakes25 (@ProudOcelot) reported

    Yall want Activision, Ubisoft to treat their employees better? Stop buying their damn games and giving them any press to feed off of. Stop buying Mario + Rabbids and Crash games. The only way they will change is if you hit them in the wallet and their profits

  • Cosmic_Eclipse6 CosmicEclipse (@Cosmic_Eclipse6) reported

    With the uncoverings of all the abuse at Activision Blizzard, and the allegations against Ubisoft earlier in the year, it's clear that the gaming industry has a huge abuse problem. Not to mention the crunch in nearly every big studio. Something needs to be done to fix this.

  • CharlieKendale Addickted 2 Gaming (@CharlieKendale) reported

    @IGN This makes me wonder why Publishers hence Ubisoft are pushing most of their titles to become live service lol smh

  • Bobby_Anguelov Bobby Anguelov (@Bobby_Anguelov) reported

    @kizzafreak You have no input lag to a remote console? Remote viewer even on lan has input lag. There is no way you have zero input lag. Somehow magically Ubisoft has a better setup than stadia? I don't have gigabit cause it's not available. So what? should I now move, I live in plateau.

  • KristanZ12 -Kristan_Z (@KristanZ12) reported

    Fix your hit boxes @Rainbow6Game @ubisoft