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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 West Jordan |
Sign in | |
 Pune |
Sign in | |
 Sevastopol |
Sign in | |
 Gifhorn |
Sign in | |
 Arese |
Sign in | |
 Birmingham |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cait
(@cramelio) reported
Logged into Just Dance Unlimited using my ubisoft login while my mom was watching. My name on ubisoft OilDrumOCum. Sorry, no further questions.
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liam W
(@liamwoods_2324) reported
@Ubisoft please fix your game ive downloaded the crew 2 off of Ubisoft plus and I get login error as soon as I load up the game what do I do??
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Jake🌺
(@CymeR6_) reported
@UnlimitedR6 @Ubisoft i got the ******* glitch again I AM SO ******* DONE
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Mohammad Haroon
(@SuppMeow) reported
Then I even restarted my game and it STILL WOULDNT ******* RECONNECT AND KEPT GETTING CONNECTION ERROR. I restarted uplay and opened game again... ONLY TO GET A ******* ABANDON. FIX UR GAME FFS @Rainbow6Game @UbisoftSupport
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David Jetta 🇨🇦🇨🇦
(@David__Jetta) reported
@Ubisoft My wifes playthrough of Valhalla has lost about 50 hours of her campaign. Was there an issue in a recent patch? Shes lost over 50 skills, lost 16 ranks of mastery, lost all her upgraded qeapons and armor... Can we get thag save back?
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Matt jones ( KTMMATT20 )
(@ktmmatt20) reported
@UbisoftConnect why is subscribing to ubisoft + such a headache? seriously you've taken my money twice and suspended the service instantly... and your "live" support is as live as watching paint dry on a paused ******* video...
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Joseph Stockton
(@JosephS29686229) reported
@Ubisoft fix your servers servers or I am going to break my monitor i swear. I am silver because I got kicked from the game ON THE LAST ROUND. We won within 10 seconds of me getting kicked. I don’t understand. Why do you get banned for disconnecting.
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❄️ Nivia ❄️
(@MukuroDR1Lover) reported
@doragon_ballz @LionOfTwoSwords it's actually like 64 or 65% but whatever, the only service i've seen so far that doesn't use that 35% + 8% dollar tax is uPlay
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Ashley Barrett #BlackLivesMatter
(@SaucyBeast0453) reported
@kevinomeister @Ubisoft That's the problem. All the game we've spoke about, have all been good games. I admire Origins, it's good. I love BF, I enjoyed Unity and Syndicate for it's... Messy nature. They're just simply not true AC games though. And the only reason they're labelled as such, is for sales.
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RyanFenderr
(@RyanFenderr) reported
@itsKapoow @UbisoftSupport @DarkZeroGG No ubisoft blocked my account from making payments as they suspected fraudulent activity. Even though it was just me.. finally got in contact with support and they said just wait a few days, that may fix it..
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{ ɨɮ }
(@abstractington) reported
@Ubisoft YO FIX SEIGE ON CONSOLE PLEASE BRO. I’m tired of getting doxxed for trying play. And to you little pieces of **** that keep doing this I hope you choke. Doing all this to be good at a ******* video game omg
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Kei Sora
(@yumeno_kei) reported
@AvsAvan The problem with Ubisoft and AC series in general is that they put too much filler missions in the story which ended up having no impact on the entire story. They are just there to make the story longer. RDR2 on the other hand has a meaning in each and every single mission.
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Polygon_eBooks
(@spritesdotcom) reported
Assassin's Creed's creative director says Ubisoft made a masterstroke, studio still 'aware' error might be in its publisher
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Jake🌺
(@CymeR6_) reported
I give up @Ubisoft your I play is so ******* ****. TWICE IT GOES DOWN WHEN I ******* NEED IT FIX YOH ****** SEVICES YOU ******* NO BRAIN RETARDS
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Stoys
(@StoysNOR) reported
@Ubisoft @assassinscreed #AssassinsCreedValhalla #XboxSeriesX it's been over 3-4 weeks since the Disorder of the Ancients achievement got bugged! wtf!?!?!?!?!!!! its a brand new ******* game (kinda) we are not supose too wait for this long for a fix for this!!! @XboxP3
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(@LunarGrump) reported
@AvsAvan Well ubisoft games are known for being riddled with problems, so you're probably right.
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burglarbars
(@burglarbars1) reported
@Ubisoft what the hell I just got hit with a 60 minute ban after coming off a loss in unranked and I was there till the end. Second abandonment penalty in the past 3 hrs for a game I was in until the end. Please explain username-Thugger.. , issues like make 0 sense
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Mr. Person Guy
(@cybergu96414633) reported
@mieckfram @ItsYaBoyA_a_ron @AvsAvan On top of this rockstar makes actually fun side content in the form of stranger missions and random encounters. The only time I was surprised at an ubisoft game was the first time I played one of their games and when the games crash because they are broken
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GG x ScOpeZ
(@GgScopez) reported
@feelinspaced @Ubisoft @watchdogsgame Please fix the paste up achievement
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tone
(@toneVAAVE) reported
@AvsAvan if Ubisoft made RDR2 the world definitely wouldn’t feel as alive, the story wouldn’t be as great, the systems needed to make that game wouldn’t be there, it wouldn’t look as good, and they’ll make you sign in to a Ubisoft Account for some coins or some ****. Gameplay though, yeah
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MaxelGamer
(@MaxelGamer549YT) reported
@Rainbow6Game @Ubisoft I disagree with the changes to Kali. Now it's really hard to get kills with her sniper, specially against a Rook or Doc. The main problem is that any other gun can kill faster than Kali's, her having to shoot twice to get a kill makes her really vulnerable.
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The Bends
(@benedictm) reported
@Doug_919 @Static_Shxck @AvsAvan But, Pat, you've identified the problem right there. Ubisoft do put out some great games but the automatically get labelled as 'oh, another Ubi game'
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Aerbus
(@Aerbus2) reported
@stuntinbubs "I need uplay ideas" and I delivered, you got a problem?
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Sabo - Peridot worshipper
(@8l172) reported
@ForHonorGame @Ubisoft I really wish my PS wasnt broken so I could play :(
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Jaso
(@Jaso2K) reported
@aegies Question: were you starting AC:V with Xbox’s quick resume? If so that could be why. Quick Resume and Ubisoft do not mix well. It will often cause saves to be corrupt. I lost progress in both AC and Immortals. It’s mainly because it loses connection to Ubisoft’s cloud service.
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Colin
(@colindawson13) reported
@AvsAvan The only problem with the ubisoft game is how starting with black flag they started included micro transactions, and have kept them in all games since then.
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Galvin
(@Galvin62027974) reported
@ubisoft fix your ******* game
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Roger SeV5er#8850
(@gerro70) reported
@PorterJonD2 On my Shield TV I must login and enter username and password EVERY time I start any game. You can imagine why I turned off 2 step verification on Ubisoft.
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Mahesa
(@Mahesadrjt) reported
@growtopiagame Hello ubisoft, I would like to consult about the missing piano note sound bug, that's the reason, and how to fix it, thanks.
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Haihat
(@HHajany) reported
@AvsAvan Why? Because ubisoft couldn't make the same quality of the game. Ubisoft yes has glitch issues to fix.