Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 21: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (65%)
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Online Play (18%)
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Glitches (8%)
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Game Crash (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in | |
| Taubaté |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Lindsay
(@mathmatics227) reported
Ubisoft, nobody cares about your downhill monetization sports game that you've been talking about for years. React is just another reskin of Siege, we all want a Splinter Cell game, but we all know until you can make it a live service it won't happen. Same old boring stream👎🏾👎🏾👎🏾
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Roxy Clark
(@ASexyBiscuit) reported
@warrior_sparta It had definite issues with pacing but from a studio as big as ubisoft this was laughable!
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Brianna Reeves
(@PirateBL_R) reported
Of course, the problem is Splinter Cell can't be monetized to hell and back, but Hitman already solved this problem. Can't believe Ubisoft hasn't copy/pasted the episodic Hitman idea for Splinter Cell. Easy money.
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Rob Sharkowski, Ph.D
(@RobSharkowski) reported
@Ubisoft @rocksmithplus A subscription service? No thanks, bruh.
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Chris Kane
(@laz059) reported
I speculated a few days ago Ubisoft would show off another Nintendo crossover this year. Didn't expect a sequel but whatever. Sadly Rocksmith is the only thing they showed that piqued my interest but immediately lost it when I found out it's a subscription service.
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Wiggle Wiggle Vigil
(@DaOfficialVigil) reported
@Swarley133 @Ubisoft I think Tom Clancy would actually be cool with this. If done right it could be very interesting, only problem he probably would have with it is that it’s 60 ******* dollars.
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Jarf Taco
(@JarfTaco) reported
@PositionsTears @PopCrave I mean Ubisoft did make Rocksmith There’s some weird streaming service edition coming later this year
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Showbiz Chimp
(@ShowbizChimp) reported
Just realised that Ubisoft will be back on Tuesday to support Nintendo. Beyond the subscription service coming to switch is there a tie up with new Nintendo Home Hardware? Gearbox next. #E32021
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ltsEasyy
(@ltsEasyy) reported
@Plertoo @RyyFyy The problem is that Ubisoft support is the frontline of support when it comes to appeals to get unbanned from a game it shouldn’t be that way, a dev that works on the game should decide weather or not someone gets unbanned
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Stephen
(@Stefan0vich) reported
@DanAllenGaming Did not hold my attention at all. Avatar a maybe. Mostly everything else is just add ons to current games. Ubisoft is usually a let down. Same this year. But cannot say I am surprised, they want a more live service approach. So here we are. Really wanted to see splinter cell.
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Cartman
(@MDV_Cartman61) reported
@NintenDev64 I've given up on hope of a new Splinter Cell. My heart has been broken by Ubisoft too many times now 😭
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Ярослав
(@5vVLkuXUrrDFW4J) reported
@UbisoftSupport Good evening. I looked at everything, I already had to pick up 3 awards, but he answers me in response (An error occurred. Failed to get Drop.) All accounts are linked to each other and my Twitch account from which I watched the broadcast and the Ubisoft account
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Schwengs346
(@schwengs346) reported
@thecoreross The trailer looked boring to me. I expected some more. I think it‘s just another ubisoft service game :/
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Robert Wagner
(@bitspiel) reported
@sevenfist777 @Ubisoft @Rocksmithgame It probably isn't a Win10 issue. I play on Win10 without issue. Most likely it is the physical USB port you're using. Don't use a hub (including one "hidden" by your case). Look up your motherboard's specs and find/use a NON USB3 port and see if things improve. Support can help!
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Katosepe ➡️ Luthadel
(@vg_oftheday) reported
@TheFyrebug Yeah, they just announced it at the Ubisoft show. It's a subscription service "sequel" to Rocksmith.
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Stuff’s Burner Account
(@JorgeLValdespi1) reported
@Puertorock77_ I think Ubisoft hasn’t made a new one because they still haven’t figured out how to make it a live service type game and also make fans happy at the same time. Because if we are being honest it’ll probably look like ghost recon or division if they made it now, not unique enough
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The Vez
(@yaponvezos) reported
Somewhat ironically, #UbisoftForward presentations seem to be suffering by the same storytelling issues we’re used to come across in #Ubisoft’s games.
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Soda @AA5 💣 blm!
(@sodaspinoff) reported
@BreadBugGenius Well, I think the issue there is that people hated that Rayman was the side character, so ubisoft wants to avoid Rayman and Rabbid together... Hence why they didn't include him, perhaps.
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RubMySweatyThighs
(@Venom_Big_Boss) reported
@CHRISTO76981380 Again read the answers whats the problem with waiting for ubisoft sales on these titles are you new to this?
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✨Z✨
(@AnchovyPrincess) reported
Ok but the thing about that Avatar game is that it’s Ubisoft and every Ubisoft game I’ve ever played has been sooooooooooo buggy like I’m not trying to glitch through one of those dragon things while flying around but like I’ll see when I see
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Andarne
(@Andarne_) reported
Hey @Ubisoft / @Twitch trying to claim the Ubisoft Post-show charm, but getting an "Error Occurred - Drop was not claimed" on the inventory page.
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Marijan
(@hyrulelink16) reported
@Xbox Ubisoft sub service and now devolver digital? Microsoft game pass got some competition
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Gwar Aznable
(@TheCheapsteaks) reported
still honestly surprised mario and rabies 2 is happening, i figured ubisoft washed their hand of every game series that wasn't an game as a service never ending game i guess mario and rabbids did sell a lot though
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RubMySweatyThighs
(@Venom_Big_Boss) reported
@CHRISTO76981380 @Wario64 What problem? That people wait for sales on Ubisoft games lmao
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m29a
(@m29a_) reported
@shinobi602 With Ubisoft (other major publishers too), there has always been a bit of a disconnect between the very vocal enthusiasts online, and bulk of more average players out there. Ubisoft sticks with a familiar strategy because it has worked extremely well time and time again.
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Lil' Dante: PIZZA TRANSFORM 🍕
(@Bad_Dps) reported
@MayorDasMoose Did you play the old okd ubisoft avatar game? Was alright but had issues, specially with the pvp Also it seemed to be a complety different game depending what platform you got it on *shrugs
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meri on hiatus
(@merilerile) reported
(given that they were playing just after ubisoft subscription service--- *chefs kiss*)
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Kayden 🌑🏳️⚧️ #StopTheHate
(@PenumbralBeast) reported
@MoonMaws Not all studios do this--the biggest culprits are companies like Acitivision, EA, and Ubisoft. Sony's not as much of a problem with regard to shuffling people around, thankfully.
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SkajOfficial
(@SkajOfficial) reported
@OGCodPlayer_ @Captain_Phyco But when you are doing live service you need to add a lot of content on day one to bring people. Ubisoft ****** up very little changed since technical test and I even saw some new bugs...
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Pie_Not_Lie
(@Pie_Not_Lie_) reported
So they’re going right after Ubisoft. Are they making fun of companies like Ubisoft and Paramount and such who think they’re good enough to make a sub service for only their games/films/junk?