Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 06/13/2025 06:10

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (1%)

    Game Crash (1%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SwitzerlandWollerau Sign in
United StatesFort Worth Online Play
GermanyBerlin Online Play
PolandMyślenice Sign in
SpainPalomares del Río Online Play
FranceChâlons-en-Champagne Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ControllrIG Controllr iG (@ControllrIG) reported

    @Rainbow6Game @Ubisoft Managed to **** up the only game they make money off of lmao no way I hear a barricade being broken across the map but can’t hear Doc sprinting behind me

  • TheRealZephryss Zephryss⛩️ (@TheRealZephryss) reported

    @antmarkblue30 Hmm, another player told me today that he's also facing these problems. That means something might be going on in the background for the upcoming update, or it could be that Ubisoft's servers are down. I'll update you more about it later today.

  • cra_hi39 Chase Martin (@cra_hi39) reported

    @Ubisoft @Rainbow6Game Yo can u like fix the crossplay glitch or what ever bc isn’t not letting me turn it on and when I did I have to spawn x when it was reconnecting me to the server

  • Redwoods_da_man John Garland (@Redwoods_da_man) reported

    @Rainbow6Game terrible update. Once again falling behind the rest of tactical shooters by failing to fix "skilled matchmaking" and removing zimmers and cheaters. @Ubisoft quit making crappy shooters

  • retradown111 retradown (@retradown111) reported

    @drumcoma @Rainbow6Game I have my own r6 but i have ps plus in a secondary acount Ubisoft support said that's the problem But a friend make the same and he can play

  • kouankyuuka 公安9課 (@kouankyuuka) reported

    @PotionDweller @MoshiMoshiMoan Nintendo is doing the wrong thing the right way. Ubisoft says "gamers need to get used to not owning their games" and the response is pitchforks, Nintendo soft-normalizes that exact idea with game-key cards and the response is "bro what's the problem don't u have internert lawl"

  • Zakaaito Zaka🚗 (@Zakaaito) reported

    @UbisoftSupport @Ubisoft fix the ******* reconnect bug

  • KRiS_G4MeR KRiS GaMeR (@KRiS_G4MeR) reported

    @Rainbow6Game @Ubisoft @Ubisoft_Spain Let's see if u can solve a rather serious problem with the PS5 version of R6X. It turns out that the trophies do not appear because there is an error or conflict with the free Access version and the weekend trial version I hope u can solve it

  • stefstivala ⦁ Stef Stivala ⦁ (@stefstivala) reported

    All in early for the Skull & Bones rebirth & revival, and let’s pretend this isn’t a sandbox for an live service for the beloved AC Black Flag game from Ubisoft cause we’ll only get GTA6 online in 2028 🤫🤐

  • stefstivala ⦁ Stef Stivala ⦁ (@stefstivala) reported

    All in early for the Skull & Bones rebirth & revival, and let’s pretend this isn’t a sandbox for an live service for the beloved AC Black Flag game from Ubisoft cause we’ll only get GTA6 online till 2028 🤫🤐

  • luisamilton44_ iwntdz (@luisamilton44_) reported

    @Ubisoft @Rainbow6Game FIX THE SOUND

  • Matthew91732472 Matthew Gomez (@Matthew91732472) reported

    Siege x is awful bro I can’t ******* hear and I’m lagging every time. Idk why Ubisoft wanted to act like this

  • sn1pp7 Cowien (@sn1pp7) reported

    Connection error, wanted to play my first day of ranked, got kicked coz of uplay error and impossible to join back, idc, keep the sound sht or smtng, but lemme play at least ffs 🙏🙏🙏🙏🙏

  • TheRealBonj87 TheRealBonj87 (@TheRealBonj87) reported

    @grok will ubisoft fix wildlands so we can use boosters?

  • retradown111 retradown (@retradown111) reported

    @drumcoma @Rainbow6Game I have the same problem and ubisoft It doesn't give me a solution

  • r_v3ga_14 VR (@r_v3ga_14) reported

    @UbisoftSupport @UbisoftSupport @Ubisoft fix the crossplay bug in R6

  • NoahMangold6 Mango4 (@NoahMangold6) reported

    @Ubisoft for the love of god fix the audio. It’s actually so unplayable

  • abouchutrab عبدالله (@abouchutrab) reported

    @drumcoma @Rainbow6Game I didn't resolve it and I searched everywhere on the internet but couldn't find a solution plus I sent an email to Ubisoft but they didn't answer and I spoke to Playstation via live chat still they couldn't fix it and referred to Ubisoft!

  • MrDuhMeeks Dan D'Amico (@MrDuhMeeks) reported

    @UbisoftSupport I am having trouble. I have a ubisoft account linked to my old college email that i dont have access to anymore. My siege account stuff is on there. I want to use that for siege x but cant change the email. Please help!

  • ShadowClownSVT Shadowxclown13 (@ShadowClownSVT) reported

    its not even friday and im having problems getting on #Rainbowsixsiegex update the games but not the servers huh #Ubisoft

  • DxctorCraza Zed_Legend7 (@DxctorCraza) reported

    @Ubisoft fix the servers on PlayStation R6 smh

  • TheAlphaV3 TheAlphaV3 (@TheAlphaV3) reported

    @Rainbow6Game Are the servers down ? cuz i loaded up and all my Levels are gone and it wont let me connect to ubisoft

  • lelezinho21 power ***** (@lelezinho21) reported

    @UbisoftSupport @Ubisoft The Rainbow Six Siege matchmaking on console is BROKEN! We're constantly being matched against PC players using keyboard & mouse. It's unfair, unbalanced, and ruining the experience. FIX THIS NOW! #RainbowSixSiege #R6Console #FixMatchmaking

  • needmorekezi 💫 (@needmorekezi) reported

    Why am I being queued in the console pool on siege x Ubisoft and IM ON PC WHERES MY PC RP FIX UR GAME😭😭💔

  • alexfaceit1 alex (@alexfaceit1) reported

    @Rainbow6Game i play against pc players on console lobbies ubisoft fix it now please

  • ChiGodd Chi (@ChiGodd) reported

    I was so happy with Ubisoft for how good the audio was after today’s update then a MAJOR ISSUE OCCURS WITH PC PLAYERS INVADING CONSOLE ONLY MATCH MAKING

  • MrBrettBriley Brett David Briley (@MrBrettBriley) reported

    @JezCorden They need to work on making a lot of their own older games play anywhere. The Dishonored, Diablo, crash and Spyro games are not play anywhere. Also 3rd parties need to get on board. Basically zero 2K, EA or Ubisoft titles are play anywhere

  • refractiongami1 ⭕️ r e f r a c t i o n ⭕️ (@refractiongami1) reported

    @Ubisoft @Rainbow6Game Rank is having issues, I have a different rank grade between the main page and Career page

  • Douces99 Douces (@Douces99) reported

    WHY DID I JUST GET PUT INTO A ******* CONSOLE LOBBY AS A PC PLAYER. @Ubisoft @Rainbow6Game FIX YOUR GAME!

  • EmperorYury TheKingDLuffy (@EmperorYury) reported

    @UbisoftSupport Hi i got this error There was an error during your login to Ubisoft Connect. Please restart your client and try again. (Error dolphin-028