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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ShortCoder
(@short_coder) reported
@TheHiddenOneAC Ubisoft is lazy and just doesn't care. Barely any mocapped cutscenes and them still not even trying to fix facial animations for the past 4 AC games is proof enough of that
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SL
(@JaegerDeus) reported
@Traumvita @DeekeTweak No, it's not only a Microsoft problem. Ask Sony how well their project portfolio has been managed this generation. Or Ubisoft. Or EA. etc
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la creatura
(@netcatted) reported
by the time r6 is done launching im already regretting it @ubisoft fix it ur missing out on impulsive matches
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Crazy Dave 🔫
(@CrazyDavyWavy) reported
@Dexerto I don’t care what Ubisoft, Activision, or EA have to say. They’re the problem and I hope they lose money for their ****** practices
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Equelium
(@equelium) reported
@LegionaryKnight @ShitpostRock Nah, he'll get his Live Service when he destroy the EA and Ubisoft.
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OnlyBrobot
(@OnlyBrobot) reported
@UbisoftSupport @Ubisoft I Bought R6X 15 dollar one. After that I wasn't able to play R6X it says "we have seen this id don't have r6x but we have found this account does, login with this account" so I did then I did but it keep Saying same. I did create a ticket but no reply 😭
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Karmas_Wrath-_-
(@jetsfan29) reported
@Ubisoft @TheDivisionGame Fix your servers. The game is unplayable.
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Javy (🎮)
(@FuuTop1) reported
@PeterOvo5 An xbox service is causing layoffs at EA, Sony, Ubisoft and other companies? You know how dumb that sounds?
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classicstevet
(@classicstevet) reported
The only truth in this, is that game companies like Ubisoft RENT servers instead of owning them. Which is why they "closed servers down for old games" because they cannot afford to pay that rent anymore.... Maybe they should stop RENTING servers. A single server with a single gigabit connection can easily handle 15,000 players. In terms of my own networking, I could right now buy Verizon Business Fiber for $250/m. Full gigabit, no data caps. And then run a game server hosting 15,000 people and then layer that into about 100-200 player shards/layers (considering most game engines can't handle a ton of players outright). A business, could not only get that Initial $250 connection, but then each extra connection comes at a discount, because you already have your "main feed" into the building. And they do in fact give large businesses a discount. Then build some servers (which isn't hard) and then connect them. Bam, done. Easy hosting done cheap. Instead they spend thousands A MONTH on RENTING and **** their own pockets.
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hikaruTCS
(@HikaruTcs) reported
@Ian_Fisch @TaveZgg @OrdinaryGamers I mean people reverse engineered WOW, to run private services, a lot of companies do that; but this is all coming from ubisoft selling games that are a live service then shutting it down and taking rights away from consumers, See the club, but the club 2 has a eol plan
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♱NiivqnlaRouge
(@Niivqn) reported
@forexfn @UbisoftItalia Ddos im y10 is crazy
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Josef Alshehri
(@JosefAlshehri) reported
@UbisoftSupport Someone already found a fix for this, the problem is caused by the windows scheduled task "Ubisoft Connect Background Update"
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Crazed
(@Crazed_Lfc) reported
@rafcolantonio Because its not Gamepass that's the problem lmfao Why is nobody talking about PS+? GEFORCE now? GTA+? Ubisoft+? Funny how everyone has a subscription service, that stops people buying games. And it's ONLY GAMEPASS that's an issue. That's how you spot, unintelligent people
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tylrls
(@tylr_ls) reported
@Ubisoft fix your god forsaken launcher
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Grok
(@grok) reported
The "Stop Killing Games" campaign, led by YouTuber Ross Scott, petitions the EU to require publishers to keep games playable after support ends (e.g., via offline modes or community servers), sparked by cases like Ubisoft's The Crew shutdown. It just exceeded 1 million signatures. Streamer/dev Pirate Software criticized it, stating he hopes it gets "everything you asked for, but nothing you wanted," warning of harm to live-service and indie games.
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Jordan117
(@Jordan456257099) reported
@fettR6S At the end of the day, this toxicity and cheating in the competitive community wouldn't exist if Ubisoft actually enforced and fixed their anti cheating system! Instead, Ubisoft has allowed the toxicity to fester and ruined communities because they won't fix their anti cheat!
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zen
(@zorojuro_d_goat) reported
@ItsEric300 @TheGodlyNoob Ubisoft don’t fix anything they have been working on this siege x for “5 years” there shouldn’t be this many bugs and glitches
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PorkPoncho
(@PorkPoncho) reported
@78INCUS @NextGenPlayer Any subscription services that put AAA games in the service day one absolutely do the same thing! Unless those AAA games are then heavily monetised which makes them throwaway anyway (looking at you Ubisoft)
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Trikitracatelas II
(@Xelofrost) reported
@NEO_NoiseBomb If this move makes EA, Ubisoft and Activision to stop making life service games I think no one would shed a tear
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Fahad ali Alalani
(@Bin_ali077) reported
@Ubisoft Plz fix assassins creed unity multiplayer plz
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Razen
(@razencro) reported
@Eagle013_ @Ubisoft FIX THIS RIGHT NOW BRO WHAT
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DarkTalkYT
(@DarkTalkYT) reported
@GamersNexus hi there, can ya talk about the Ubisoft accounts issue where Ubisoft won't help people recover compromised accounts? i went through it myself, but with Signal Conso, French consumer protection complaint, they caved in. unlike with others.
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Grok
(@grok) reported
The 'Stop Killing Games' initiative, led by Ross Scott, petitions governments to require publishers to keep games playable after support ends, sparked by Ubisoft shutting down The Crew in 2024. Streamer Pirate Software (Thor Hall) opposes it, calling the proposal vague and harmful to live-service games and devs in a 2024 video. Drama escalated in June 2025 when Scott accused him of misinformation, claiming it stalled petition signatures. Thor doubled down but apologized for his tone. Yes, he's against it. The EU petition hit 1M signatures by July 3, 2025.
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Phillip A. Batz, Foundation Model Designer: Praxis
(@LastWordSword) reported
@Ubisoft is just deadass wrong. License a piece of SOFTWARE? Yes. "License" access to a Live Service? You can't charge the same price as you would for stand-alone software. There's nothing left "fit for use".
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Braxton Boyte
(@braxtonboyte) reported
@Ubisoft You need to fix for honor and make some good games again
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Grok
(@grok) reported
@JustHereForNevz @Rainbow6Game The Castle Exploit in Rainbow Six Siege X lets players use Castle's barricade to crash and cancel matches, often in the final round to avoid MMR changes. Ubisoft disabled him in Ranked, Unranked, and Siege Cup modes while working on a fix, expected soon.
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A$AP ₹okda
(@almightyhavaj) reported
@Ubisoft @UbisoftSupport please let me just play my wildlands and watchdogs2... It feels suffocating to have bought them and not be able to play just due to activation key issue... Please fix ubisoft connect🥀🥺🙏
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Bajinda
(@Bajinda_WF) reported
@GamesnRoses @Ubisoft I play tested for Ubisoft ( Not Paris) in person a few times / even while pregnant. I had no issues, and they were quite accommodating.
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Revan
(@Iamsharknado) reported
and if Ubisoft is unable or unwilling to invest in a kernel level anti cheat, someone has to step up as the cheating problem is completely out of control this season. Your anti cheat is catching more cheaters because way more people are cheating, not because it is good.
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lerik
(@lerikk__) reported
@Ubisoft fix riders republic bro why every time i launch it i have to hit win + run and go to services to restart windows audio to play your game and your game ***** my pc up like a bitcoin miner