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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in | |
| Lages |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Ordonez
(@ianandemmt) reported
@PlayXDefiant Anyone else’s challenges just not working right I know ive gotten more than 3 wins and and my kills aren’t counting on uplay
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Greeney
(@TheRealGreeneey) reported
@VRSIAddicted @PlayXDefiant @Yoplaides Yeah bro I feel your pain. I never even got to play it and hope to get a session in tonight but we should leave it to ubisoft to fix it and stop complaining to them and let them work
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Ichigoku
(@IdkDrewww) reported
@Ubisoft come and fix your game bug
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Kermit Sewer-Side
(@Kermit_Channel) reported
@z__tomek @JamieMoranUK The games feel the exact same I’m sorry you don’t agree. The behind the scenes issues I talked about I’m definitely not entirely correct on. But the repetitive, and formulaic systems that plague a modern Ubisoft title are real. Get over it.
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Jake
(@EnragedGaymer) reported
@PlayAvengers Wow that was fast! It's so silly that people complain about little things being broken, when you fix them in a matter of hours! Ubisoft surely doesn't respond like that with the plethora of bugs in Valhalla. Thanks for being on it!
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Minkzie 👑
(@OnlyMinkzie) reported
@OMGitsPriesT nah it just tells me the service is unavailable so i have to restart my computer 14 times, uninstall ubisoft connect and rainbow six, reinstall it then deal with 6 pop up tabs.
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SkajOfficial
(@SkajOfficial) reported
@SkyLeax_ @PlayXDefiant also loading times are really long and for first hour or two of playtest almost no one could get in because of servers issues. @Ubisoft buy proper servers already lmfao.
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Bryan Drew
(@BryanDrewGaming) reported
@majornelson @watchdogsgame Did @ubisoft fix the autosave issue on Series X? It was still there after Bloodlines.
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anton
(@anton56590026) reported
@Ubisoft FIX THE ******* AUDIO BUG YOU BUNCH OF SILLY *****
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Chavon Wafer 🐺
(@Vonwafer_) reported
@PlayXDefiant Wouldnt be ubisoft without the errors
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H h
(@Hh90900908) reported
@PlayXDefiant ubisoft are you guys even fixing this? I Have been trying to launch your game since the release and still havent had one successful attempt. Can you all stop popping Champagne and fix this?
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Sven Alleblas
(@Alleblas_Sven) reported
@UbisoftSupport Can you guys please resolve this? When trying to start up Assassins Creed Unity, it says: A Ubisoft service is currently unavailable. Please try again later'. Any news on outages or anything the likes?
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XDefiant News & Intel
(@XDefiantUpdates) reported
For those who are getting the ECHO error in the playtest, we've found a workaround that may work! - Create new Ubisoft acc. and register for XDefiant - Send invite from main acc. to 2nd - Log out of main, and into your second! via u/Hey_Its_Will
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Pig
(@vtheorealgamer) reported
@Amador989 @Ubisoft Have fun trying to load, and getting error messages
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ℕ𝕚𝕣𝕒𝕛 𝕊𝕙𝕒𝕙
(@WebNiraj) reported
@Cakepoco Even with the green icons, these two trophies are still buggy as hell. Turns our that if you disconnect from Ubisoft Connect, they don't count towards the trophy. And they don't track correctly if you switch characters. Good luck!
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TheNamesJT
(@TheNamessJT) reported
Yeah I had enough of this game #TomClancysXDefiant #XDefiant. Can't say much it has potential but, there are some major issue I have with it can't go into detail NDA but hopefully @Ubisoft fixes them upon full release.
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Jesus. The King Of Kings.
(@VatGrenadeVere) reported
@XDefiantUpdates @VegaJr_ @PlayXDefiant I posted a work around. Issue is with existing Ubisoft accounts.
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Tallis
(@SwagOrangeJuice) reported
@KudosOnYT @PlayXDefiant Surprised how many comments are mad over it, they are doing good, siege community always complains about bugs and when other Ubisoft games fix some they mald
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divine
(@div_inee) reported
@caliFPS @FLA5H_io @PixelsofMark after i logged out, i can't log back in.. "A Ubisoft service is currently unavailable."
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Phill
(@Felipe_Amoreira) reported
@PaulNeal123 @yoboyRoyGaming @Ubisoft This problem must be solved, my friend. That's life, problems are made to be solved. Now over 6 years and the same ****!! don't be so nice with their incompetency to fix that
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Charredsnow
(@Charredsnow1) reported
@PlayXDefiant This error seems to only affect the account ubisoft allowed closed beta to, not the ones invited by the account. if you have an extra code, and an extra ubisoft account give it a shot.
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Cory Neil
(@VRSIAddicted) reported
@PlayXDefiant @Ubisoft got to play some but were back to the echo errors again
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Dan Malito
(@danielpmalito) reported
@PlayXDefiant @Yoplaides This is dumb, I come back from dinner and 5 hours later same exact echo-2 error. 4 guys in a room literally fixed Splitgate faster and they had 500k dls. You are Ubisoft and have $ and people. At least give an update.
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#TreyArea
(@EBDFGaming) reported
@PlayXDefiant @Ubisoft Haven't been able to play due to Echo-02 error, that's 3.5 hours ago.. #XDefiant #FailedLaunch
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Dylan 🤓
(@VDotR6) reported
@Ubisoft get rid of the elo glitch, like holy ****.
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just JP
(@JipWeh) reported
"Sweet I'm gonna try out some XDefiant today!" Downloads, opens game, errors. "Oh Ubisoft. Guess I'll go to the forums to see if there's a solution or something" "You don't have access to these forums" Mmmmmmmmmmmmmmm nice
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Jesus. The King Of Kings.
(@VatGrenadeVere) reported
@vtheorealgamer @UbisoftSupport I just posted a work around on their top thread. Some kind of Ubisoft Connect account issue. Basically make new Ubi acct, register for game, then send invite from normal account to new account, then you can play on the new account.
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Fangz
(@Lofi_Fangz) reported
@div_inee @caliFPS @PixelsofMark I honestly think that might be the case. Literally everyone that has been invited by Ubisoft seems to not get past the ECHO-02/04 error specifically.
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Armaan Kalra
(@ArmaanKalra29) reported
@XDefiantUpdates @PlayXDefiant But let's not distract from the fact your thanking Ubisoft for an update about their broken servers lmao
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DanBreez
(@dan_breez) reported
the recommended fix is to download it through ubisoft connect because they stopped officially supporting steam installs clicking the download button in ubisoft connect triggers the steam download dialog which is it, ubisoft?