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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in | |
| Lages |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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яσмαιη
(@ClosetPS5) reported
SOIL.LFT I CBA THIS GAME. @UbisoftSupport HOW A CHEATER CAN MAKE CRASH YOUR GAME @UbisoftFR. HOW IS THIS POSSIBLE
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Sovereign
(@SovR6S) reported
@Saikosys This happened to me like a week ago idk what it was or why I think it's an error with uplay itself
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Slick
(@Demsey28) reported
@UbisoftSupport Your guys' entire uplay service sucks
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Joshua Kekana ✊🏿
(@JoshuaKekana) reported
Ubisoft invited me to the Riders Republic Beta 🙌 but my PS4 controller's broken 🙃
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*****™ :: AR 56
(@Asmos_Bitch) reported
@LawdStrudel @MiiyaUwU_EN Ah I didn't see you took it back. I feel like the consultants and VA wouldn't have worked with Ubisoft if they had known about the issues in the company. If Ubisoft is using her to "cover" up their issues then that is on them. But it doesn't need to be tied with the character -
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andrey
(@andrey69450954) reported
@Ubisoft i was 3199 and never got play . please fix ur game or at least gimme plat
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Katie A
(@boriallis1) reported
@Ubisoft @PlayStation when and how can I play my seasons pass on #AssassinsCreedValhalla? Is there a fix? Or a patch? I tried what #redit said, to go to @PlayStationStor to re-download no dice.
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Wolfmeister🥀💙🏳️🌈🇪🇺🏴🇬🇧🏁🏴☠️
(@TheJamieDub1) reported
@Ubisoft your website Uplay login down or something? Been trying to change password for 10 hours now….
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Skull17
(@skullarmy17) reported
@PixelTree_ its not like its never coming to begin with. its being added at a later date as a free update. this is microsoft we are talking about not ubisoft, 2k or even EA. and personally, i'd rather have them release a stable game rather than a broken one.
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Mario
(@Mario54479725) reported
@Rainbow6Game When is the bug where everyone is shown as: "in MENU" on Ubisoft Connect and Discord (basically both Rich Presence don't update) going to be fixed? This has been an issue for 1 year now. Multiple R6Fix issues have been created but none of them were considered unfortunately.
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VΣПӨMӨЦƧ
(@BadandBrokeGee) reported
@Outriders being honest, I downloaded the demo and immediately uninstalled it after finding out I had to sign in, just to play it. It's the main reason I don't play Ubisoft games. That's just me. Waiting for a game to download is bad enough
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Wabble Dee
(@Wabble_Dee) reported
@Ubisoft @primegaming amazon has a gaming service?
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Philipp S.
(@CokeMaan) reported
@JoshuaS24762408 @Ubisoft @primegaming M&K is a big problem on console in a lot of competitive games. They just don’t care!
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ThinkTank
(@FreakScene76) reported
@Ubisoft why do I have to run your dreadful game launcher to uninstall a game, so I can’t remove a game while your crappy service is down
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BowTieSoFly
(@Bow_Tie_So_Fly) reported
“This was released as an emergency distraction to cover Ubisoft Singapore’s harassment issues.”—they’ve had Osa as a trans character from day one of the design, and the two Ubisoft teams in question are thousands of miles apart and work independently from each other.
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Astro
(@SeveredAstro) reported
Ubisoft is literally the WORST service. Can't login. Can't reset password. System sucks.
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Pepe Le Pew
(@Carlos_Daniel81) reported
@Ubisoft hello uncle ubi, the reason for this tweet is because i bought the latest edition of rainbow six siege which includes year 1, year 2 and year 5, but they didn't give me the agents, how can you fix that?
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←fog
(@neqoxec) reported
thee trans r6s lady discourse was so weird. her design fits in perfectly w thee game she's not a caricature but there's actual problems 2 b had like. she's a Diversity character in Cop Game and also ubisoft definitely did this 2 try n avoid their workplace harassment allegations
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bruh
(@aymanjanpc) reported
@UbisoftSupport can’t play far cry 3 without the login prompt opening and when i login it says a ubisoft service isn’t available so did you shut down far cry 3’s servers or something
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John Hosie
(@hd_UDIC) reported
@Joel_m_santos @TheCodexNetwork You also have to disable cloud backup and other things. Yes, it can be done. Is it annoying and cumbersome? Yes. Ubisoft also needs to fix the Initiates features that were broken when they took that system offline.
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Ron Don Volante
(@Dr_Volante) reported
@InfiniteGrunt @LateNightHalo Bungie has been more or less the same for years. Cod is the same as always. Unaffected by anything. Playground has faced zero delays or issues, forza and fable are on track Ubisoft only delayed two games for unrelated reasons. Which ubi always does. So yeah. They're fine.
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ane
(@aneeeee5) reported
@Ubisoft @Rainbow6Game Fix your ******* game icannot que!
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David
(@_iiEpic) reported
@UbisoftSupport Your guys Ubisoft service is unavailable therefore I can't play any games I've bought.. (I don't save my login because I play on a computer shared with others) Any updates?
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Jessi 🇩🇪🏳️🌈🇪🇺
(@moth_jessi) reported
@MortalZoey Like I'm also against Ubisoft using this character to distract from the **** they've done, but like she looks cool, her look is not the problem what lmao
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Katie
(@TexxR6) reported
Anyone else having uplay issues ?? I get into the custom lobby and then it disconnects me, then I’m not online and have to restart and says my 2-Step isn’t activated??
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Elton Soares, PMP®
(@EltonSrs) reported
@jellybe17291660 @Ubisoft @Microsoft Hi Jelly, yes. I will do that. I’ve seen in many forums people struggling with the same issue. A guy lost his Excalibur and Ubisoft won’t listen. Just throws random bug answers.
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Jon Mellentine
(@jonnynacho) reported
@Ubisoft @assassinscreed any timeline for a repair patch for #AssassinsCreedVallhalla the saving issue and crashing due to runes seems to be getting worse #PS5
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Sniping For Dom
(@SnipingForDom) reported
@JBeardoh @Ubisoft @RidersRepublic I get that but everyone knows or should understand these are betas for a reason and to expect issues. I just don’t see this good from a marketing standpoint
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cam
(@camdaugherty69) reported
@Ubisoft FIX THE ******* SERVERS I WANNA PLAY MONOPOLY
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❤🏳️⚧️ Stephie 🏳️⚧️❤
(@StephieSparda) reported
@LonelyGoomba @WumpaGem That is true. I really wish Crash and Spyro were owned by pretty much anyone else (EA and Ubisoft being obvious exceptions).