Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Nice	Sign in	9 hours ago
Brasília	Sign in	14 hours ago
Fort Plain	Online Play	3 days ago
Greater Noida	Game Crash	4 days ago
Chaingy	Glitches	5 days ago
Saint-Maximin-la-Sainte-Baume	Online Play	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  プロレスさん (@AlecPuroresuPhD) reported 6 minutes ago

  @RavenMentore @Ubisoft Will this fix Desmonds story

• 
  Ceri Lokison 🐊🥚 {1.0 Debut} (@GatorceriVT) reported 6 minutes ago

  Hey, @UbisoftSupport and @Ubisoft I feel like this is illegal and can be considered invasion of privacy so you may want to fix this. On top of this, you don’t know if I am in the state I last logged in or not because I’m not. I’m laughing at the fact that you all have me registered in a state I played in a tournament at the last time I logged on so this shows your way of thinking is flawed and is an invasion of privacy.

• 
  enviZERA (@enviR6riyl) reported 10 minutes ago

  nvm make it 7 hours @Ubisoft please fix ur ******* cheaters and servers

• 
  Elmasheavier89 (@elmasheavier89) reported 11 minutes ago

  @The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???

• 
  Misfit (@MisfitOneFour) reported 12 minutes ago

  @Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.

• 
  themaskedwander (@urmanjoshii) reported 12 minutes ago

  @GloriousKev Another issue is Ubisoft games, u have to disable Steam Input to make all the buttons work. Far Cry has an issue where there is no LT in vehicles. Ghost Recon freaks out randomly as it sees 2 controllers then too. On paper I want a Steam Controller but hearing

• 
  Drax Solutions (@Drax_Solution) reported 12 minutes ago

  @Souls_Black09 @UbisoftSupport Hello send a dm 📥 I help you fix your Ubisoft account

• 
  のりお (@noriogames0215) reported 19 minutes ago

  @Ubisoft @UbisoftSupport @UBISOFT_JAPAN There are streamers who are using a glitch to collect prototypegear. Ubisoft Creators Program Member YouTube：norigames. PSID：n_0_r_1

• 
  Yenovéfa (@BohemianErestra) reported 23 minutes ago

  @Yuzuriha887 @RinoTheBouncer Nah, AC Shadows is Ubisoft's final form Of "large open world RPG, player time-waste simulator /w in-game purchases". It's a slog-fest by design & represents everything wrong /w Ubisoft games & deserves all the hate it got, even if you ignore all the controversies & other issues.

• 
  KirAyo (@KirAyoisRich) reported 24 minutes ago

  @Ubisoft Please make the game on the physical disc playable offline DAY 1 or else you'll also face the wrath the Sony is facing due to digital drm issue. Plus I won't buy physical or digital either. If buying isn't owning then I won't bug your trash.

• 
  Rainbow Six Mobile (@Rainbow6Mobile) reported 26 minutes ago

  @Xmrt903bjk This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

• 
  Fabio Moreira (@FabioMoreiraoks) reported 27 minutes ago

  where the time goes up to 2 minutes, and normally they appear within 40 seconds! I'm giving my opinion because it's incredible how @Ubisoft rushes to fix bugs that can help players, while keeping the bugs that hurt them!

• 
  Visuljko (@Visuljkoo) reported 28 minutes ago

  @advent_agent It's a problem because ER has like 50 unique bosses and then stretches that to 165. And the reason for that is cause Fromsoft needed to do so to fill out the map Which is yet another problem that stems from the map size of the game. Ubisoft design

• 
  Herman G. Krueger (@HermanKrue10077) reported 29 minutes ago

  @UbisoftSupport @Steam Bro, is this a late April fool? You have perhaps one of the shittiest launchers ever made in pc history. Every ******* time I open Uplay I have to resyinc some **** or login again. Just do yourself a favour, close that Cloaca Maxima and bring your games on Steam already.

• 
  BlazerBlu (@KetherBattle3) reported 31 minutes ago

  who tf tryna hijack my ubisoft login?!

• 
  Across 3 Horizons (@Across3Horizons) reported 32 minutes ago

  @tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍

• 
  Prince Thunderflare 👑⚡ (@PrinceThunder59) reported 34 minutes ago

  @DelusionPosting Yasuke wasn't the issue. He was the shield Ubisoft used so brainless twits would defend their slop.

• 
  B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported 36 minutes ago

  @LightOfEtro @ForeverPhysical @Ubisoft You part of the problem

• 
  Theseus Badger (@TheseusBadger7) reported 38 minutes ago

  @Unknown1Z1 I’ve been in Division 2 PvP for 7 years without taking a break like everyone else. I’ve dealt with lag switchers, glitches, and nothing has changed. They promised anti-cheat years ago, but Ubisoft still doesn’t ban even with video proof. I’m just really fed up.

• 
  Hobrick (@Hobrick1) reported 48 minutes ago

  @Raven_Crank I can't even start AC IV Black flag on PC because of Ubisoft connection issues lol... I've tried to fix it so many times :(

• 
  SaptarajBorthakur (@Saptaraj1998) reported 49 minutes ago

  @Ubisoft @TheDivisionGame Stop the bad updates.. We've had 3+ in this event, people loved infinite Ronin bugs for keys in to give them in donation, but you fixed it & killed the fun. Fix hackers in EVERY DZ/raid game..Ditch EZ anti-cheat for something better... Pls.. #TheDivision

• 
  Misaka (@misaka_railgun3) reported 50 minutes ago

  @OutKse @optmistichuman @Ubisoft Idk how to say this but the real issue with the hidden blade combat is that the original had it but the remake doesn't. That's literally it. It's not "a faithful remake" like Ubisoft claims. That's why ppl are upset. If the original didn't have it ppl won't care like with Unity.

• 
  Raven🏳️‍⚧️🏳️‍⚧️ (@Raven_Crank) reported 50 minutes ago

  Ubisoft ******* fix this😭😭😭 this is ridiculous

• 
  Lone (@gaisericss) reported 51 minutes ago

  @SUPERBLOWFLY So you got me curious and I decided to download AC2 and brotherhood on my steam deck and they both worked fine after I logged into the Ubisoft stuff. What issue are you having?

• 
  Hank Scorpio (@Eldowzo1) reported 52 minutes ago

  @rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?

• 
  Rainbow Six Mobile (@Rainbow6Mobile) reported 52 minutes ago

  @JitinJob Hello! This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

• 
  Hello, I'm Samuel (@SamuelArtMain) reported 53 minutes ago

  @RinoTheBouncer Disagree, given how you worded it. The problem is the publishers, not the developers. I wouldn't feel comfortable pirating in a broader sense, but you can bet your *** I'm playing The Crew whether or not Ubisoft feels inclined to give me permission.

• 
  Just1ce (@Just1ceOK) reported 56 minutes ago

  @UbisoftSupport I also can’t create a support ticket because it requires me to log into my account, and I’m unable to do that. On the Ubisoft website accessed via Steam, it asks for an authentication code, and when I enter it, I get an error.

• 
  ThreeSixXero (@ThreeSixXero) reported 58 minutes ago

  @Arrrrash Tbf that was leaked about 3-4 years ago at this point. They wanted to make Infinite the central game for Halo in many ways (kind of like what Ubisoft wanted to do with AC) but between all of the technical problems and the overall flop of the game they canned that idea.

• 
  Spurlunkin (@spurlunkin) reported 59 minutes ago

  @SynthPotato Ubisoft is buns, uninstall C++ 2015 - 2022 then add -offline in properties in Ubisoft’s *** launcher. Had the same issue with Unity / Black flag before. Should hopefully work