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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 70% Sign in (70%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
São Paulo Sign in 17 hours ago
Carpentras Online Play 1 day ago
Bègles Online Play 1 day ago
La Louvière Sign in 2 days ago
Lakewood Online Play 5 days ago
Paris Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • p0ppymaee
    poppy 🎀 (@p0ppymaee) reported

    @Ubisoft @Rainbow6Game FIX the alpha pack glitch 💖 #siege #rainbow6

  • NovlexMarried
    SailorBoyNova🌟 (@NovlexMarried) reported

    That’s what Crash developers said until they said “not successful enough in my views. Were unplugging Crash games in general” I honestly don’t have faith that Ubisoft will actually use this IP after all the stuff happened

  • ScorpDK
    ScorpDK (@ScorpDK) reported

    @Pirat_Nation There are many digital stores, each one with their own problems. Steam isn't perfect, but it is lightyears ahead of the competition, whose launchers/stores are tedious, buggy and (looking at EA and Ubisoft) may randomly decide "No, today you are NOT playing any of your games"

  • Daninoks
    Daninoks (@Daninoks) reported

    Hey, @Ubisoft @UbisoftSupport i just created new account in your system, which was a freaking painful. It took me 20+ captcha because you don’t refresh username availability before actual form apply. And now what, I got banned for registration? Meanwhile support on your web also have errors xDFDDD

  • wllmlew
    DoYou K Now The Brokeboi Insider (@wllmlew) reported

    @hoturn_ @titblister @Jamessmokeeee except a portal can't be played "everywhere". it's got to have wifi. and it's "cheaper" because it can't do half of what any other pc handheld can do. Portal can Remote Play from PS console Stream games (PS Plus Premium required, most expensive tier of the service) handheld pc can Remote play xbox console stream xbox games play games NATIVELY play steam games play GoG games play Epic Game Store Games play Ubisoft Connect games Play BattleNet games Play EA Play games do emulation

  • LordJulius2
    Gianmarco_zannelli. (@LordJulius2) reported

    @DrStorm44 Classic Ubisoft on fixing something isn't broken.

  • ArtNash3
    Artemas (@ArtNash3) reported

    Update: If you upgrade health carry capacity in the skill tree , this will reset and get rid of the bug. Still an issue however and hopefully Ubisoft patches.

  • 5AM33T
    Sameet (@5AM33T) reported

    @UbisoftSupport hi i am not able to login to my ubisoft account its saying that I am blocked due to repeated failed attempts even though it was my first time of the day logging in. Please help

  • aPerspektive
    Perspektive (@aPerspektive) reported

    @Ubisoft Please fix mic audio NOW, your game would be more enjoyable if you do so

  • CasulOfCatarina
    Casual (@CasulOfCatarina) reported

    @SteamInvHelper I would not abandon it instantly, but if epic games gave a good service (they don't) I would at least take the free games or buy games there if they're cheaper than Steam, the problem is that EGS services is bad, Xbox on PC is bad, Uplay and EAplay are bad, only good store is GoG

  • togglzz
    tog (@togglzz) reported

    when will people realize that cheating has been a problem for so long that ubisoft either doesn’t care or they are actually unable to fix it.

  • GameOverThirty
    RallyCarDelta Gaming (@GameOverThirty) reported

    Scott Galloway would often talk (on his podcast) about the advantages of the US "hire fast fire fast" process. While it obviously has downsides, and I'm not saying it's morally right, it does help a company avoid long term cost issues. Over the previous 10-15 years, Ubisoft's comparables / competitors were much more aggressive about hiring, AND layoffs. While it is true that EA and Take-Two are both bigger (in terms of labor) than they were during Covid, both companies have managed to keep employment count under Ubisoft's equivalent metric. However, EA has sharply risen in count over the years, thanks to acquisitions and what appears to be hiring for Battlefield (and other projects). They are approaching 15,000. I expect that number to fall when they are acquired by the consortium of partners. T2 on the other hand is around 13,000 but recently started cutting back.

  • cosmonautscarf
    Ave 🧟‍♀️ (@cosmonautscarf) reported

    @WanderingManga @TheJoshMan07 seems the overarching issue is ubisoft being a terrible, money hungry company which is always raring to jump on the worst gaming trends 😔

  • MikeyJayRaymond
    MikeyJayRaymond (@MikeyJayRaymond) reported

    @UnkWerks @JrROMO23 @charlieINTEL It was $19.99. Don't back down. It's now $22.99. With $12 a month, Fortnite Crew and Ubisoft Classics. Close enough that it's in line with any other service that's updating its yearly service pricing these days. But continue to complain and argue around the truth.

  • Viral_Votarist
    Viral_Votarist. (@Viral_Votarist) reported

    @BikiniBodhi Even low ranks are full of cheaters. Ubisoft made ZERO effort to fix the biggest problem of all.

  • Branpg_Yelren
    Brancisco Pérez Gonzá*** (@Branpg_Yelren) reported

    @JasonRed469467 Almost any company with shareholders have the exact same problem. The profit is more important than the art. That's why Kojima left Konami or Guillaume Broche left Ubisoft to make their own companies.

  • Lukatielkaiju
    Lukatiel Unleashed (@Lukatielkaiju) reported

    @Jonatha72845595 @Grxit remember the broken torii gate statue? that was a part of a bundle? yeah, that represents the NUKING OF JAPAN. wanna go and scream "hiroshima, nagasaki" on the subway like a certain retard? cuz thats what ubisoft basically did with that statue.

  • JediDNA
    Jedi Dna (@JediDNA) reported

    @LympathicTj @thegamerwebsite Ubisoft is releasing "physical" games with empty discs (no game inside)! That's the problem! That isn't a REAL physical game!

  • morris3341
    morris3341 (@morris3341) reported

    @Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform

  • keworrk
    keworrk (@keworrk) reported

    @TomatoMan45 XDefiant just needed some time to fix everything, it has a huge potential to be something big but ubisoft choose to stop it after just 1 year to to remakes after remakes that put them in the bad situation they are right now

  • KaizSyree_
    Syre (@KaizSyree_) reported

    2 calypso casino matches in a row on ranked I might actually blow up #ubisoft please fix this bug asap

  • GalleryOfPLAY
    RM's Gallery of DeHernanding #CrimsonDesert (@GalleryOfPLAY) reported

    @ac_landmarks For me, the gameplay in AC Shadows, especially with Naoe, was the best I’ve ever experienced in the series, and I played everything. Ubisoft needs to figure how they pace the content in their games, because they always run into the issue where the main story has tremendous urgency, but then you put it off for dozens and dozens of hours as you go do other things. This ends in the main story not being as profound. It loses its impact. Surely, this is a problem with most open world games, but I especially felt it with AC Shadows. On the flip side, FarCry 6 was much better in that regard. A lot of the side content was canonical to the main plot.

  • LedgardMatthew
    Typical on Pc (@LedgardMatthew) reported

    @Ubisoft actually go **** yourself , how the actual **** does i get a 10 minute ban from ranked when i canceled match making and the game started saying match making error and wouldnt let me in the game for 5 whole minutes you guys need to get your **** together .

  • ElectricFox180
    DakotaElectro (@ElectricFox180) reported

    I’m sorry but if we’re slandering sonic for sega’s use of AI in crazy taxi Then rayman & Spyro shouldn’t have been used in this slander cause Activision & Ubisoft did AI **** too Rayman being the face of NFTs & Activision using crash for AI (Activision owns Spyro)

  • LolNo1375409
    Rock Holmes, soldier in the war on racism (racist) (@LolNo1375409) reported

    @luvsicpart3 The writing is cringe the pacing is broken the new minigames suck, final fantasy doesn't need musical numbers, and ubisoft is not a good company to emulate for open world design, don't like it? suck a **** tourist.

  • noarmsandnolegs
    no arms and no legs (@noarmsandnolegs) reported

    To everyone saying 'wE wAnT NeW gAMes DiReCtLy, nOt a rEmAkE': Remember Star Fox Zero? Brand new game, flopped, franchise dead for 10 years. Remember Sly Cooper 4? Brand new game, underperformed, franchise buried for 13 years. In today’s industry, executives won't risk $50M+ on a dead mascot without checking if the audience is still there. Buying Legends Retold is literally voting to tell Ubisoft: 'Yes, we want Rayman 4.' It's that simple. Concerning Star Fox, they are doing a remake to test it. Sly Cooper just got a teasing in Astro Bot recently, and seeing the fanbase going nuts after it, they might be considering something. Now, concerning Spyro, that I love too btw: Activision released both Crash and Spyro remakes to test the waters. Crash exploded (20M+ copies), Spyro did okay but didn’t match those insane numbers. Guess who got a big-budget sequel? Crash 4. Aaand who got sent to support Call of Duty franchise? Toys for Bob. At least Spyro appeared in CTR Nitro Fueled. I heard recently that Spyro will have a sequel. Could be anything, but they know the popularity of it. Patience is key guys.

  • OfficialVirifly
    Virifly Esport (@OfficialVirifly) reported

    What happened to @BlindOwlsGG after winning Phantom League is honestly a clear example of the current state of console competitive Rainbow Six. A team wins a league, players spend months competing, improving, preparing matches and giving everything, and then the Discord server disappears, the organizer vanishes, and the prize pool/fees become a problem. And sadly, this is not the first time something like this has happened. The issue is bigger than just Phantom League. Console competitive is slowly losing trust. There are fewer and fewer Discord-based leagues, fewer serious tournaments, fewer teams willing to pay entry fees, and more people starting to question if it is even worth investing money and time into these competitions. When teams see situations like this, they stop paying. When players see this, they lose motivation. When organizations see this, they stop investing. And when that happens, the whole console scene slowly dies. Community leagues can still be important, but without transparency, guaranteed prize pools, serious admins and real accountability, this scene cannot survive. At this point, I honestly think many teams will only start looking at ESA Cups, official Ubisoft events, or tournaments with a proven and reliable organization behind them. It is sad, but this is the reality right now: if trust keeps disappearing, console competitive Rainbow Six will disappear with it.

  • imnotbreno
    Breno (@imnotbreno) reported

    @manfightdragon But not fast enough, according to Ubisoft and Square Enix. So even if it was cheap, it wouldn't fix for all games. Just let games install on internal storage, this way solves for every game!

  • tf2godz
    Richard Ciavardone (@tf2godz) reported

    I think I figure out the main problem with past E3s. Just don't invite EA or ubisoft, and everything will be fine

  • CommissionerFP
    FP (@CommissionerFP) reported

    @KtheBarbar46169 @invertedspear22 They are both very Ubisoft coded, and modern Sony games in general aren't much different. I have the platinum on all these games and they are all participation trophy/fetch quest grinding. One-and-done type games that won't be visited. They fail at live-service AND single player.