Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/16/2025 04:10

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (14%)

    Online Play (14%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Online Play
FinlandHelsinki Matchmaking
GermanyLeipzig Online Play
GermanyHerne Online Play
FranceSaint-Jory Sign in
FranceAubière Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • zjb94 Ângelo Marques (@zjb94) reported

    @Ubisoft @watchdogsgame i'm getting alot of audio issues in watch dogs legion. I'm playing on #XboxSeriesX and the audio sometimes randomly cuts out. Is it a known issue? :)

  • NeoBlisseyX_VS NeoBlisseyX (@NeoBlisseyX_VS) reported

    PSA: DO NOT PLAY #WheelOfFortune on #NintendoSwitch when your system is connected to the Internet. It (at least in my experience) forces my Wi-fi router to disconnect! FIX IT, @Ubisoft!!!!!

  • Thanos_4Greeko Thanos (@Thanos_4Greeko) reported

    Hey @Ubisoft how about you get a team, give them a white check, and fix Assassin's Unity ? It would make one heck of a difference, cause it deserves it.. no Graphical upgrades, just tune the game, and make it look as it should be.

  • 6Golf3Bravo Cap (@6Golf3Bravo) reported

    @MisterStip @Since_Stylez Yeah there seems to have been some issues with the link, I’d suggest to get to the Ubisoft redeem code website through google

  • OssisX Ossis (@OssisX) reported

    @RobinWithTheD Ubisoft+ rolling out on Stadia for Europe. Problem solved as I told you would happen

  • thelonewolf28 WolfJillyJill/BLM🏳️‍🌈🐺🎮🌿🏌🏽 (@thelonewolf28) reported

    @SlyCerberus Last I heard, the people who were highlighted in the allegations by multiple staff members were still in their positions or just moved elsewhere. They're still causing problems in house almost a year later. So **** Ubisoft. And yes, their games haven't been good in forever.

  • fastertracktalk Fastertrack Tweets (@fastertracktalk) reported

    @Ubisoft I can't recover my password as the password recovery email links point to broken pages. I've tried several times :/

  • eh_base BaseEh (@eh_base) reported

    @Ubisoft Please Fix Your God Awful Dogshit ******* game r6

  • 3mberz 3mberz (@3mberz) reported

    @watchdogsgame @Ubisoft Look who's still showing up late to fix the issues of abuse and harassment in their company! #holdubisoftaccountable

  • DEPhotography21 #5 SV__Dave Edwards__ (@DEPhotography21) reported

    @Ubisoft @watchdogsgame Cool, don't fix the glaring issues then. Nothing new from Ubisoft.

  • Sniickrz Lyndon (@Sniickrz) reported

    Anyone know how to fix the “a Ubisoft service is currently unavailable “ error? I redownloaded the tts to try it out with some friends and I get even log into my acc :/

  • front_rayman Front Facing Rayman (@front_rayman) reported

    @Chomper_NG ACTIVISON AND UBISOFT NEVER DESERVES A REP EVER, CRASH AND RYMAN CAN BALRE DO ANYTHING AND SHANTE AND SORA WILL BE THE FINAL 2 FIGHTERS YOU *****.

  • TheLucarioG2 TheLucarioG (@TheLucarioG2) reported

    @Ubisoft Hey @Ubisoft I’ve downloaded a year 1 and 2 operators package and I didn’t get any operators is there a glitch or a bug I know some people have encounter this before it really help if you fix it 🙏

  • sinaolaei Sina Olaei (@sinaolaei) reported

    Ok, I think we’ve delivered the message. I think and hope that Ubisoft is taking those issues seriously. #Ubisoft

  • branrags GrizzlyRed (@branrags) reported

    Was really looking forward to streaming Blood Dragon today, bur due to HORRIBLE performance issues and crashes, I had to refund the game. Once again I'm reminded why I don't stream anymore and why Ubisoft is just outright incompetent.

  • JoIsANooob josephine kathryn jade🥰 (@JoIsANooob) reported

    hey @Ubisoft fix uno on xbox. i just want to play on my main account without having to make a second😡

  • neowga Neo🧩 (@neowga) reported

    @rawahiwa login ubisoft site with ur acc buy the game there then u will be good

  • xfrke12 Levi (@xfrke12) reported

    @Ubisoft @watchdogsgame When you gonna fix all your other games instead of coming out with new ones?

  • Trotin_ Tristan (@Trotin_) reported

    A triple A ************* company like @Ubisoft should be able to make a game that doesnt just randomly ******* crash right before I get into a gunfight but I guess not. They get paid the big bucks to **** around and make a buggy mess.

  • flaming177 flaming... (@flaming177) reported

    @oo7MGSocom Bro I’m taking A level computer science and might go into game development you me talking out of ur *** and won’t give a reason for insisting Ubisoft fix it when it’s ultimately possible to Microsoft and Sony , when you say Ubisoft can do more what exactly?

  • NETRAVNEN ⒸⓗⓡⓘⓩⓣⓞⓕⓕⓔⓡⒽⓐⓝⓢⓔⓝ (@NETRAVNEN) reported

    @ipv6excuses @Ubisoft @UbisoftConnect What I particular do not understand is Microsoft is "almost" requiring one to have IPv6 enable to retain support. And Ubisoft actively encourages one to lose support by indirect means of requesting users with issues to turn off v6.... 📴 Disfavour(!) to the customer 😦

  • OhItsLucifer Lucifer (@OhItsLucifer) reported

    @UbisoftSupport so i bought watch dog legion on epic and i dont see it in the ubisoft connect. Is there a fix coming or am i SOL?

  • Ranger_River5 M Hossein Motaghi 🔥 (@Ranger_River5) reported

    @watchdogsgame Crash in Iran ... Ps4 Please fix Ubisoft Connect Connection in Iran

  • chameleon_queer 👽THEYlien👽 (@chameleon_queer) reported

    Any other #acvalhalla players having unending issues with the game crashing when raiding #readingumabbey ? I know @Ubisoft and @UbisoftSupport won't be any help but j/w if im the only one. Been happening since the DLC update.

  • sebastiansamos5 sebastiansamosir (@sebastiansamos5) reported

    @growtopiagame ubisoft and staff and co Growtopia representatives please solve the lag using the new iotm item in june thank you for our answer from the new iotm and don't forget to fix the iotm so it doesn't lag Sorry if there are wrong words ~@Mrliaoflegen

  • aaverystills A Avery Stills (@aaverystills) reported

    @UbisoftSupport I'm can't login using Ubisoft Connect launcher: "A Ubisoft service is currently unavailable". Any ideas of a fix?

  • Zippy_McAwesome Zippy McAwesome (@Zippy_McAwesome) reported

    @IGN Meanwhile Ubisoft is like "Rainbow Six: Quarantine during a real quarantine? I don't see the issue."

  • mizzWINX Tattooed_Nun (@mizzWINX) reported

    @Ubisoft need ta fix their watchdogs legion online set up. Half the time you get stuck matchmaking for 12 hrs its kinda annoying.

  • sauce20081 sauce2008 (@sauce20081) reported

    @UbisoftSupport fix your uplay servers

  • HeatVex04 Alex (@HeatVex04) reported

    @personal_amber @davideastUK @acc0yfur As much as I also want to see worldwide support, I can understand why because if they were to update their icon then someone who works at ubisoft in said countries could be in a LOT of trouble for somehow being associated to supporting gay rights in that country. Sucks but y'know