Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and game crash.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 09: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Burgkirchen an der Alz |
Online Play | |
 Harleysville |
Sign in | |
| Katy |
Sign in | |
 Contres |
Glitches | |
| Bielefeld |
Online Play | |
 Uzyn |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mihailescu Lavinia
(@Ghebort) reported
@UbisoftSupportHello!I'm not getting my operators from my Playstation account.I already linked it to the Ubisoft account.I watched some tutorials on youtube and I saw that I can fix this by connecting on the console but the problem is that I don't have a console anymore.
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jimmy sinclaire
(@owenjon61634041) reported
@UbisoftSupport @Ubisoft why am a freezing and lagging when i load into a siege game and it’s not my wifi it’s the servers fix them
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non ya
(@missthing1960) reported
@Ubisoft FIX YOUR ******* SERVERS AND REMOVE CROSS PLAY TIRED OF PLAYING AGAINST PC HACKING *******
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Trent Johnson
(@trent_3737) reported
@Rainbow6Game i think you should fix your reputation system i only say ggs in text chat but i get warnings and text chat bans, ubisoft devs suck
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lara
(@raindropsn_) reported
@UbisoftSupport hi ubisoft, i recently purchased just dance 2023 and was looking forward to playing but one thing i noticed is that none of my progress (stars, etc..) from just dance 2022 carried over. is this normal or is there an issue with my game?
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Jude Simpson
(@cheddacheese77) reported
@RidersRepublic Hey ubisoft my riders republic says server status offline even though my WiFi and lan cable are up to speed and running, when i start up the game it says [OFF-PISTE 1] I have a ps4 can someone tell me how to fix please and thank you
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👾
(@iz_shadowz2) reported
@JeremyKnowls @tubbiedubbie2 @LumberjackRy Nah Ubisoft had a lot a good games the problem is the last good game they made was in 2014
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InFuria xSolaR 🌺
(@SolarEvoL) reported
@bNinetyUK Not the MM the problem, just Ubisoft ..
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Roman Beňo
(@roman_beno) reported
@UbisoftSupport Ubisoft ATTENTION!!! What the game Assassins Valhalla offers is terrible, I have not seen and experienced so many errors in the game for a long time. It still happens that the game ends while playing!!! It needs to be fixed!!!
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Fahim
(@fahimrrr22) reported
Server down ? @Rainbow6Game @Ubisoft Cant open r6 with Error connecting .. A friend of mine same problem
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wanton
(@alaskanwan) reported
@Ubisoft your cross progression is so broken, i want my xbox **** on my pc, not my pc **** on xbox you backwards *** dumbass's
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Tera
(@gx_tera) reported
@OnHypeTrain @FilmOptix @NextGenPlayer but i was talking about square enix's inability to grab the xbox audience, its just a square enix problem, activision, ea, take-two, ubisoft dont have this issue.
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Samurai_Pat
(@Samurai_Patt) reported
@UbisoftSupport Thanks for the reply, I play on PC and it just disconnects me from Ubisoft and the game saying that there was a connection error, I restarted my pc and router and the issue persisted.
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Renaud Perrier | MetaFight
(@PerrierRenaud) reported
@justdancegame While login using my ubisoft Account, an error occurred: please connect or create a profile. Unable to play the game. Already tried to unlinked and linked again my account but to nil help.
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allan vanhove
(@VanhoveAllan) reported
@Ubisoft still amazed that after 4+years you still have not fixed the division 2 crashing issues on PC.
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UNO
(@realUNOgame) reported
@Judahthecool Please contact Ubisoft for issues with the Xbox game.
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Aug
(@moositer) reported
Pray for me. I have to ask ubisoft for support cuz the phone which has my 2fa is broken
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Tanah
(@tanahhistoxic) reported
They ain't ever gonna fix the game freeze and crashes. I am convinced. #ubisoft #RainbowSixSiege
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Renaud Perrier | MetaFight
(@PerrierRenaud) reported
@justdancegame Just bought the game for my kids for Christmas and unfortunately the game is impossible to launch with Nintendo switch...very disappointing. While login using my ubisoft Account, an error occurred: please connect or create a profile. Unable to play the game.
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xsilu3011x
(@xsilu3011x) reported
@UbisoftSupport The thing is that the EU-Central servers are not working for my friends and me since 2 months. We are playing on uplay
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Luís
(@lus3452) reported
@UbisoftSupport do you solve problems around here? If yes, then it's as follows. I deleted my ubisoft account and I can no longer play games from it on steam, what do I do?
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Ollie Dowding
(@OllieDowding86) reported
from
Saint Sampson, Saint Sampson
@UbisoftSupport I have DM Ubisoft with my account issue and waiting for a reply.
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Nicola
(@Nicola29583849) reported
@Ubisoft if you change jorm in for honor I don’t think I’ll ever play as him or even the game again so please for my sanity don’t go through with norms broken rework I like playin him the way he is
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Daniel Leight
(@DannyLeight) reported
@Ubisoft can you guys fix extraction? Some levels are clearly made for more advanced difficulties but yet when on moderate they became basically impossible to beat unless someone cheats and makes the time to litterally 2 hours so they have all the time in the world to beat.
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ToxicPanda9000_
(@ToxicPanda9000_) reported
@koreansenpai_ Ubisoft Mad Trash Even Not Checking Errors Like Their Servers And This **** Morons With **** Show Yet Siege Wont Last For Another Year/Season
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Roman Beňo
(@roman_beno) reported
@assassinscreed Ubisoft ATTENTION!!! What the game Assassins Valhalla offers is terrible, I have not seen and experienced so many errors in the game for a long time. It still happens that the game ends while playing!!! It needs to be fixed!!!
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jimmy
(@jimmy57903946) reported
@Evan_Braddock If you see something broken just read this word 'ubisoft' everything will have an answer
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5ENP4i
(@ariffariffinali) reported
yo @Rainbow6Game @Ubisoft fix your server bro. its been 3 days cant connect to server wtf.
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The Lemonade Mermaid
(@thecitrussiren) reported
@UbisoftSupport Nintendo Switch - and no error message comes up, it’s just permanently stuck on the “connecting to Ubisoft online” screen
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Hao-Link Naturally the ⅓rd - (link@nep.one)
(@haoLink) reported
@My1xT I once saw Ubisoft state on it: PCVR has so many issues - especially on Radeon cards - that apparently support services were way too expensive.