Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 21: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (65%)
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Online Play (18%)
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Glitches (8%)
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Game Crash (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in | |
| Taubaté |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sunder Wolf
(@sunder_wolf) reported
@Ubisoft @ubisoftstore Will there be a patch to fix the opals in the map that can't be picked up?
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ICantStandYous
(@ICantStandYous) reported
@UbisoftSupport Hello- it is now the 7th day that I am experiencing this issue. I have a registered Ubisoft account for several years. Everytime I open the game I receive an online service error. This time the error code is 0700000041. Can someone please look into this for me?
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william hunter
(@Extremeboy13) reported
@Ubisoft I tried buy the complete map pack & permanent boost pack, but the wouldn't let & it resetted my berserker armor (PLEASE FIX IT)
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Geri •
(@GeriMernies) reported
@Ubisoft hey I've been having an error when I try to save my Assassin's creed Valhalla's Game. Can u help me?
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The AHP Podcast
(@ahp_the) reported
@Ubisoft aaaammm your GRADUATE APPLICATION submit button in Smart recruiter is not working
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KENOBIIIIIIIIIIIIIIII
(@VierraLeo) reported
Screw this trend where video games want you to login to an account for their specific developer. No, I don’t want an Ubisoft Connect account. No, I will not link my email to your stupid server or whatever. LEAVE ME ALONE IM TRYIN TO PLAY A VIDEO GAME
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Hellspawn IMPOTUS
(@ImpotusFromHell) reported
@bloedlord @Jorraptor Same. Why is @Ubisoft ignoring this extremely common glitch?
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EoP Arceye
(@EoP_Arceye) reported
@UbisoftSupport @Ubisoft @Ubisoft_UK I attempted to visit the forums today to get a message I am banned for spam, How is this possible I have only ever used the forums less than 10 times and made less than 10 posts ever?? Fix this, it is clearly a mistake.
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Ross McLeod
(@MrTufnel) reported
@Ubisoft @UbisoftSupport ANOTHER game breaking bug in @assassinscreed Valhalla. 185 hours played and I am losing latest 30 hours, now back to an 11 hour file without guarantee it'll work. Support site won't let me report issues. This is beyond a joke! #AssassinsCreedValhalla
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Nick Taylor
(@rolyatkcinmai) reported
@aurahack @granderojo oh def, I get it. It's still just wildly inconsistent across the company. Like the Far Cry games all run great on PC and are way more visually demanding. Regardless of how they fix it, their whole deal would be more appealing if they did. Ubisoft+ is a great deal, otherwise.
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YoutubeWhy
(@YoutubeGate2020) reported
@Ubisoft @ubisoftstore Can you please fix the drunk glitch on valhalla?!?
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Flynn
(@ItsElex_) reported
@Dan_R6 @Ubisoft @Rainbow6Game They fix the ******* anti cheat every patch and get no where it's like tryna light water on fire
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Jeffery Epstein
(@MelaninStealer_) reported
I like how @Ubisoft disconnects my friends because of a “connection error” and then gives them an abandon sanction for leaving even though they got replaced by other players.
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tyrus.
(@flyszn) reported
@Ubisoft @UbisoftSupport @Rainbow6Game Stop suspending people of play because of a game crash.
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ShakeHandsWithBeef
(@Carlos16089228) reported
@Ubisoft WATCH DOGS: legion broken on ps5, it crashes at the start of the first mission and sometimes freezes on loading screen. Is there a way to fix it? I deleted and installed the game twicw already, still no good.
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stephanie~pixie 🏳️🌈
(@mariposapixie) reported
@DarthSagaswag My guess is that Ubisoft will fix the spinning when they remove the Yuletide feature, which I think ends in less than a week.
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Alex
(@AlexHutchon) reported
@Ubisoft please fix newcomer, it ruins the experience for new players when they come up against champion smurfs who are too **** for their own rank
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Witty
(@Wittistic) reported
@SenSaiFPS @UbisoftSupport @Ubisoft I didn't know this was an issue till yesterday. I knew something didnt feel right when i started playing this season
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ModelSamurai
(@JamesNaden) reported
@Ubisoft please fix AC Valhalla. Love the game, but my god you’ve made it so much worse to play since the Yuletide update. So much so that it feels like a chore or just downright game breaking. Cheers.
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Biden.TSM
(@Biden_TSM) reported
@Ubisoft how do I get an abandon sanction when you disconnect me and replace me in a ranked match. All of that is out of my control and I get punished. Ok
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skycladweeb
(@weeb1_048596) reported
@kukuruyo Honestly one of my favourite parts of pc gaming is working around or fixing problems. Unless that problem is ubisoft's shitty "optimisation" no forum diving will fix that.
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🐰🌼
(@daisy_flwrs) reported
@Haytham55667663 Ok yeah. The combat was broken but I enjoyed it. You have a point but Ubisoft would probably turn it into an rpg? I guess it would be nice to see something new. AC2 with a unity engine is dream I’d love to see be true.
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MASTERGAMEZ
(@MASTERGAMEZ5) reported
@Ubisoft fix your ******* shitty login cant log in on xbox then yous block me saying iv failed to meny time now you wouldn't let me rest my password ffs sort your shitty website
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Andy Gilleand
(@morphinapg) reported
Ubisoft, PLEASE fix this stupid glitch that makes my character drunk every single freaking time they respawn! #AssassinsCreedValhalla
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steven osuna
(@stevenosuna9) reported
@Jorraptor @Bloodyspasm @Ubisoft I have that same problem
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Britney Vega - Indefinite Hiatus
(@BritneyVegaAKL) reported
@Avery_Cassidy_ I wanna get it, but ubisoft don't fix bugs quick enough for my patience levels.
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Kris Siegel
(@KrisSiegel) reported
@GameForceTTV @SashaMarvelAri @PSYCHOV3N0M To be fair Cyberpunk 2077 issues weren't because of the hardware but because of mismanagement. There are plenty of games that run across both generations and PC that are mostly fine (look at most of the latest Ubisoft games, for example).
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Meekner
(@JustinV223) reported
@Rainbow6Game @UbisoftSupport @Ubisoft FIX YOUR GAME PLEASE! My controller disconnects I reconnect it and your stupid "controller disconnected message won't go away. I press "ok" and its still on my screen and I can't get it off till I reset my game
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add me
(@Boo42333) reported
@UbisoftSupport @Ubisoft @Rainbow6Game went top of the team with 11 and 4 and then I get loss of audio then a freeze and a crash. I’ve had this issue 3 times already and I’ve lost Elo and have to wait out bans for no reason but you guys
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Emil Nielsen
(@emilkill) reported
Assassins Creed: Valhalla.. I don’t think I have ever played a game that crashes this much plz fix @Ubisoft