Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (61%)
• Online Play (21%)
• Glitches (14%)
• Matchmaking (3%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Sign in	9 hours ago
Haguenau	Sign in	23 hours ago
Val-d'Or	Sign in	2 days ago
Pointe-à-Pitre	Sign in	2 days ago
Les Abymes	Sign in	2 days ago
Rio de Janeiro	Glitches	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Topher Morris (@Goldenfoxx) reported 2 minutes ago

  @RavenMentore @K__Med If the problem was bias alone, we wouldn't have been having this conversation, culturally, for TWELVE YEARS now. The problem, much like influencers who have relationships with Ubisoft, is that Kotaku, IGN, etc's biases are bought and paid for.

• 
  VEVOZERO7 (@VEVOZERO7) reported 6 minutes ago

  So I played the new Division game, The Division Resurgence. I liked it with some issues but I dealt with it, except I can't deal with one: UBISOFT, WHY ******** IS SUPPRESSION NOT A THING? FIX THE GOD DAMN ISSUE. MAKE LMG'S ACTUALLY USEFUL.

• 
  Neoh 💿 (@neohnerdin) reported 9 minutes ago

  @BraidzMCau @Brooks_exe @DirtDisrespect That’s the thing Ubisoft games at their core SUCK!!! GTA never has had this problem.

• 
  TouchMe (@cybernetic_sam) reported 10 minutes ago

  Ubisoft connect having an issue or something??

• 
  x0Kharnage0x (Alex) (@GeneralKharnage) reported 11 minutes ago

  @Ubisoft @UbisoftSupport Your games are too full of cheaters you do nothing about to even be playable online. People use cronus and lag switch all the time. You don't even moderate your ****. How are you even still selling games?

• 
  renatones (@_renatones) reported 11 minutes ago

  @GhostRecon Can't even login to ubisoft connect right now... geez

• 
  Yizus 🇻🇪 (@YizusOh) reported 13 minutes ago

  @Ubisoft Yeah, so when are they going to fix the accessory bug in Wildlands where equipping a helmet switches it to night-vision goggles?

• 
  Rawa (@rawafps) reported 17 minutes ago

  @Nindsza @Ubisoft @Ambi_R6 fix what u broke lil bro

• 
  Olliezao (@bolly_olli58727) reported 21 minutes ago

  @Rainbow6_UK @Ubisoft can we please fix this rollback glitch. Its giving me rollback but elo isnt coming through and im losing elo im gaining through ranked games.

• 
  MagnaCarta80 ★ (@MagnaCarta80) reported 24 minutes ago

  @Ubisoft the world ascension 2 event is absolutely broken. The zahamaribus are way overtuned. Fix it.

• 
  Neoh 💿 (@neohnerdin) reported 24 minutes ago

  @BraidzMCau @Brooks_exe @DirtDisrespect Then maybe Ubisoft should stop releasing AC games every year. That’s their problem not rockstars. Give the devs time to cook.

• 
  Austin Bell (@Sh0wYaH0wda) reported 32 minutes ago

  Updating it first like especially like apps like Ubisoft or Steam or the Game Pass app or Xbox app whatever have you when there’s way more features and stuff on it then just the games or like Xbox my rewards were reset for the daily login to the PC app because of (3)

• 
  Anaconda (@AnacondaFactor) reported 32 minutes ago

  @UbisoftSupport Crash as soon I give in my name, thank you for waste my time Ubisoft! 🖕

• 
  Bloxycolah (@Bloxr6) reported 37 minutes ago

  @ubisoft make it so siege doesn't crash more than a drunk driver on new year's eve ffs

• 
  RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reported 40 minutes ago

  WHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?

• 
  Wayne Nice Meet YOU . (@kratzy76au) reported 43 minutes ago

  Had PS5 issues last stream and now its repaired, l have had a look and l had 400hrs back on this game from the day of its release @GhostRecon @Ubisoft

• 
  𝓑𝓲𝓰 𝓑𝓻𝓲𝓬𝓴𝓼 (@INDOLENTRAZOR) reported 43 minutes ago

  @kaz_maniandevil Also what’s up with Rayman being in stuff now, the whole franchise seemingly ******* DIED and like after the Mario + Rabbids dlc he started being exponentially more relevant I wonder if Ubisoft had like any sort of rights issue or if they just genuinely fully forgot 😭😭

• 
  Whiitake 🇺🇸⛈️ (@Whiitake) reported 44 minutes ago

  @Vex_D1 @Ubisoft Right. This issue has been known for many years and Ubisoft always told everyone to go pound sand. Then they said they would look into it, then they cancelled support of Wildlands and left it unresolved around 2022. Now in 2026 they say they will fix it...

• 
  Nokrot (@Nokrot_2_NK) reported 45 minutes ago

  @Lucid00 at this point i believe the pirate community only gets even more points every time a company tries to cut anything sony? physical media ubisoft? service games that are now useless discs nintendo? not a single clear way to play ds tittles and now poke bank idk...

• 
  Profesional_Casul (@Solus_Vagabond) reported 47 minutes ago

  @Exo72993856 @bellbearinghunt Yeah, I'm aware, but thats my issue You shouldn't have to Pay for an Upgrade, Ubisoft tried to do this And That did not go well for them, and I believe Xbox tried it Too... Nintendo Know they can get away with it..

• 
  The Raven (@RavenMentore) reported 47 minutes ago

  Calling long-time Assassin’s Creed fans “gatekeepers” because they want Assassin’s Creed to retain the identity that made them fans in the first place completely misses the point. A franchise evolving is not the same thing as a franchise being able to become *anything* simply because the Assassin’s Creed logo is on the box. Fans asking for social stealth, parkour, grounded historical storytelling, Assassins vs Templars, meaningful modern-day lore and the design philosophy that defined the classic games aren't trying to stop other people having fun. They're asking Ubisoft not to abandon the qualities that made Assassin’s Creed distinctive. And dismissing criticism as a “hate crusade” or “Twitter engagement farming” isn't an argument. People are allowed to dislike the direction of a franchise they have supported for years. There is also an obvious difference between mythology existing within Assassin’s Creed lore through the Isu and turning mythology into an excuse for increasingly fantastical RPG content. The older games managed science fiction, historical fiction and mystery without forgetting what kind of series they were. Want the RPG games? Fine. Enjoy them. Want mythology? Fine. But stop pretending that people asking **Assassin’s Creed to actually feel like Assassin’s Creed** are somehow the problem. Criticism isn't gatekeeping.

• 
  Visuljko (@Visuljkoo) reported 49 minutes ago

  @kindertotem98 Issues the size of the map causes: - 60%+ of the boss roster is recycled - Most dungeons and mines function and look the same - Pacing is horrible - DLC has the same issues Ubisoft design that ruins what would otherwise be a 9/10 game

• 
  Nerissa Voidfin (@NerissaVoidfin) reported 50 minutes ago

  @maximumfoxeh @GhostRecon @Ubisoft honestly its a smaller issue then people on newer PC's not being able to play it without some BIOS work arounds or some sketchy work arounds tbh

• 
  Nathaniel, the best Lizzer (@Jonathanfrost22) reported 50 minutes ago

  Thanks to @Ubisoft for stealing my money. Bought the apex using my tokens. I get all items except for what makes the pack worth it, the blademoth wings. Your customer service sucks and just gives the Royal runaround.

• 
  赤ゲキ 🌃🏴‍☠️⚓️🐙🔱 🎣🚑🐔🌽🐏🧪 👓📝 (@AkaGeki) reported 51 minutes ago

  @Roiser0 What is irrelevant: Online or not, physical or not. What is relevant: The fact that Ubisoft and all other companies can and will take away your games because the license expired or they want to shut the server down.

• 
  Munke (@VirtualMunke) reported 53 minutes ago

  @TheRAFITI69 That's not on Ubisoft though. I'd rather they take their time and get it right instead of releasing a half assed attempt only to fix it a couple weeks later. Theyre actually taking the time to quality control their shi again and im all for it

• 
  Dark Protagonist 🎮 (@ShanTofique) reported 53 minutes ago

  @GhostRecon Wildlands crashes on lanuching from Ubisoft store after recent update Fix that plz

• 
  DinoBlaze (@DinoBlaze502) reported 56 minutes ago

  @TheRealZephryss That's sort of the major issue with ac at the moment, it has for the most part two fanbases crushed together, so releasing any game is a risk and will recive backlash. Which is why I have always said Ubisoft should reboot ac, through an ac1 remake that restarts desmond's story

• 
  Dan (@_DanT64_) reported 58 minutes ago

  Anyone ever had a ps5 issue where no Ubisoft discs read? Perfect condition, have worked no problem before, and every other physical game works fine, but not a single one of my Ubisoft discs work? “Can’t recognise the disc”? @UbisoftSupport @PlayStationUK any solutions?

• 
  Isaac bradbury (@Isaac24682) reported 58 minutes ago

  @Ubisoft For the love of everything holy please fix the bug that makes my xbox think it’s a pc I’M TIRED OF PLAYING AGAINST CHUDS😭