Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Meyenheim	Glitches	1 hour ago
New York City	Sign in	3 days ago
Guénange	Online Play	5 days ago
Chennai	Sign in	7 days ago
Craponne	Matchmaking	8 days ago
Berlin	Sign in	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chille - I still got one plate (@MGR_Chille) reported 2 minutes ago

  @roegamaniac I mean does it have cross play and cross progression? If so this is no different than Microsoft accounts being required for Xbox or Ubisoft games needing Ubisoft accounts. The country block is the issue, but having a centralized login allows for cross functions to work easier.

• 
  R!v3rah_ (@LXeR21) reported 5 minutes ago

  @BackersGamesF Same company that’s killing physical media, glazing digital, promoting gta vi more than their first party games, overpricing their hardware, and glazes live service. They are the Ubisoft of the USA.

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 5 minutes ago

  @KindredBlade Tag the hidden one if he’s willing to talk about this problem. Ubisoft really needs someone to wake them up. Very disappointed and low of them to leak content like this.

• 
  vi­­­l­al­ik­.­­­­­e­­­th­ (@vitality_ik) reported 6 minutes ago

  @Ubisoft I CANT LOGIN TO UBISOFT CONNECT! HELP @Ubisoft

• 
  Woody (@HonestGmReviews) reported 6 minutes ago

  @LifeisaGameMag I mean they can say whatever they want, I think it will go as badly or worse as when Game Pass did it. Premium also gets you the Ubisoft and Classics Catalogue, plus their movie service. I don't think that's enough value and people will just walk.

• 
  Rose (puppy boy) (@evasr6782) reported 7 minutes ago

  Hey @Ubisoft maybe i dont know fix your damn game for #division2 all i been getting is audio bugs, no sounds and for reason i keep getting slowed down whenever i get into next area like whats up with that so please get sorted

• 
  kr.yptic (@KrypticR6_) reported 7 minutes ago

  .@Ubisoft FOCUS ON FIXING THE CHEATING ISSUE PLEASEEE. Siege should focus primarily on the cheater problem right now, **** balancing changes, **** events and new skins. I know it’s not that hard because ubi has done really good the last 2 seasons (for the most part) cheaters would get banned often and manuals were a thing.

• 
  The Raven (@RavenMentore) reported 7 minutes ago

  @k_k1711 There it is, the problem I came to cull. Yes, you do hate intelligence and you are proving it, by claiming and falsely using the "lack of emotional control" comment you disregard intellect just like the others, every person has a right to criticise, if it's a problem for you - simply leave social media as "it's not that deep" according to you, who uses you're emotions to justify telling people to stop having opinions and criticisms. - there's no vendetta here, you are using misinformation to discredit, therefore, if it's not that deep and it's just a video game, then it's not that deep for you to be on my profile commenting. Logic seems to escape you. "Overwhelming negativity" yet your favourite Ubisoft partners would get blacklisted for criticism, all because they lick the boots of companies, much like yourself.

• 
  HOMESTUCK CUPCAKES!!!! (templr) (@todalytemlpr) reported 8 minutes ago

  MY NAME IS UBISOFT CONNECT AND IM A FAT LARDHEAD WHO MAKES YOU SIGN IN EVERY TIME YOU WANT TO PLAY FARCRY 3

• 
  Velcro (@VelcroShoeLaces) reported 12 minutes ago

  @DoughDonut1337 @TimoTweetss @TheTrueSealYT Nobody gives a **** when basically any other online service does this. It's a cyber security feature to keep *your* information safe. Xbox does it. Microsoft does it. Google does it. Ubisoft does it. EA does it. Riot Games does it. Dropbox does it. Twitch does it.

• 
  ural (@uralm) reported 14 minutes ago

  @RembotGames @Zoroarts No one is expecting anything from Steam. They're already delivering the best service. It's you expecting Steam to protect publishers over customers. So why don't you go publish in other platforms like Ubisoft, Microsoft, PS...?

• 
  Christof (@EmileTintin) reported 14 minutes ago

  @mmucharzewski It is! They will face a lot of problem like Ubisoft did

• 
  Bro2Cool (@bro2c00l) reported 19 minutes ago

  @harrisuryana @Steam @Ubisoft -keep the warp installed and activate it when you get logged out from the ubishit launcher. it happenes because *i think* a lot of us use shared ip from our isp, and it flaggs those ip as an an attack. therefore these issues. hope this helps. let me know if theres any issues.😎👍

• 
  Velcro (@VelcroShoeLaces) reported 19 minutes ago

  @Megaflare08 @JessieStarTF Nobody seems to have an issue with basically every other major online account service that does it. Xbox does it. Nintendo does it. Google does it. Samsung does it. Ubisoft does it. EA does it. It's a cyber security decision. Sony doing it is to comply with EU law. Blame them.

• 
  JustaKazual (@ImJustaKazual) reported 23 minutes ago

  @_Aaronify Every time I try installing Ubisoft connect, it’ll let me log in but then it’s just a blank page. Is there any fix for this?

• 
  Detective (@Det4ctive_) reported 24 minutes ago

  @RogueCreate @DennisRiha Impossible to fix that cus we all know the hype situation of gta 6, everybody is aware of this game, I'd blame the consumer if the product was awful like ubisoft stuff, kinda harsh to hate on consumer just bc they loved the previous 2 games and corpos took advantage of it.

• 
  DemCroatoan (@DemCroatoan) reported 30 minutes ago

  @Ubisoft @assassinscreed To fix: 1. NPC's are too stupid in combat. Too easy. Even in hard mode. Play Batman Arkham knight and see how the NPC's attack you 2 or 3 at a time, or they attack you when you are attacking 1 other NPC. They dont wait for you to be done

• 
  Rappa Babba🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BillyChilly14) reported 30 minutes ago

  @GMC_Reviews @disc2028 Crew 1 had licensing issues. They had to remove cars. Just imagine a racing game without cars. They gave crew 2 for 1 dollar and then made both crew 2 and moterfest games offline compatible to see it never happens again. Ubisoft is **** but they did good on this one

• 
  FlamingApes (@FlamingApes) reported 33 minutes ago

  @divisiongameHQ Trash, this game is a failure and so is ubisoft. move on or fix these games before they end up like delta force, sold out and dogshit

• 
  Jason Manu (@JasonManu75) reported 35 minutes ago

  @Amiga_Square No, you still don't understand the point. You think this is just about a game, or just about Ubisoft. The community has been talking about these issues for over a decade, and Ross has been aggressively pushing a legal attack for two years now. We've had discussions about these topics in huge detail. We know more about this than you. But you swan in at the 11th hour, pretend you have a deep thoughtful opinion on something you clearly don't understand and haven't researched, spout some regarded opinion, missing the point entirely, and then double-down when everybody calls you out. You need to stop digging the hole you're in. You don't understand the issue. You don't understand what SKG is trying to do. You don't understand the gigantic DRM disaster that's coming for all aspects of our lives, not just games but also cars and phones and computers in general. Because you have this ridiculous naive 1980s opinion that "physical media has statutory rights". Are you that naive? That's not how it works anymore. Even physical media has evolved from ownership to renting now. Our consumer rights have been annihilated and we're trying to save it. And you think you have a clever opinion? You don't.

• 
  The Raven (@RavenMentore) reported 40 minutes ago

  Ubisoft is eventually going to write themselves into a corner, Here's Why: With the recent Assassins Creed Games they've failed to write a good Story and narrative which the franchise has always been about to begin with. And most of the original dynamic story telling had been introduced through DLC, along with the original mechanics. However today they just remove constant mechanics which are part of the original games, and part of the challenges and storytelling dynamics which made those games what they were. Problem is if you untangle and snip the strings one by one from the yarn of the franchise - the devs, and whoever is making these decisions are becoming their own undoing. This is why I said, keep to the original core vision that franchise is supposed to up-hold by doing so you create a successful franchise, but undo it's threads and it becomes it's own undoing. But by undoing the yarn, you undo the franchise and eventually cause it's decay - and it's only a matter of time before this happens. Hexe, Ezio's return is highly unnecessary. - his story is finished but they can't let the character literally rest after Embers, because he's the only most successfully accomplished trilogy, alongside Altair. Black Flag, undoing mechanics which were central to the core game and it's plot device,the Animus, and focusing on animus heavy AI stories which make no sense, including texts in a vault. Eventually the franchise is slowly decaying like an old corpse, there's nothing fresh coming from Ubisoft. They need to leave Animus EGO behind, and focus on a, strong modern day story to compliment the Animus Ancestor Assassins. The Assassins Creed franchise is nearing its end given they have to carefully approach Remakes and not cause any friction between fans/community members m. Give or take 1 wrong step made, and everything falls apart. The threads unravel completely.

• 
  SirMelman (@Melv7x) reported 40 minutes ago

  @Ubisoft @rAssassinsCreed @assassinscreed the sensitivity on the ship is so much more faster then my speed on land in black flag Resynced. Please fix

• 
  The Chaos Lounge (@chaosprimeZ) reported 47 minutes ago

  Spent 4 hours with #AssassinsCreed Black Flag today and the game delivered. Based on early impressions and thi sis without the day one patch that should arrive for people, the game for me at present is a 8.5. Im still early but voice acting, animations and gameplay were good. Music was good. Only issues I had were 1 crash which im told is fixed in the day one patch among other things and come character facial animations. If they are not the main characters, the level of quality in the animation is reduced. Performance stats: However, on my 9950X3D, 3090ti (aging GPU now), 32gb RAM I was able to run on Ultra settings with DLSS set to quality, 1440p Resolution (what my monitor is) and framegen enabled at 70fps and it ran smooth. Without FrameGen i was hitting 45-50. The Frame lock didnt work but im told thats fixed in the day one patch too. So overall, a great job by @Ubisoft so far!

• 
  Cowboy À L’Ouest (@RichtoEdward) reported 48 minutes ago

  @Ubicypher @xj0nathan The problem isnt the criticism. It’s a good thing actually. But this guy ? I don’t remember any tweet of his own which does’nt try to create ragebait about Assassin’s Creed or Ubisoft tho.

• 
  Racing Games Music (@racinggamesmusi) reported 50 minutes ago

  @modularpsu I hate it but at least it stays quiet on the background, personally I never had an issue with it, unlike Ubisoft

• 
  Ness_and_Sonic (@Ness_and_Sonic) reported 50 minutes ago

  @chy_85 @cdp_rx @SurvivorNo0322 As I said, it doesn't matter if Konami is to blame. It's the fact that Sony was able to do as much as they did that was the problem. Though now that I think about it, I wonder if Sony helped Ubisoft with The Crew's delisting, too.

• 
  GrumpierZman (@GrumpierFaceMan) reported 51 minutes ago

  Ubisoft's contempt for its customers knows no bounds. First it's DRM, forced online requirements and broken games—now allegations it secretly tracked and shared customer purchase data without consent. If true, it's utterly disgraceful. Players deserve better @Ubisoft explain? 🤬

• 
  ٰ (@lkTim_) reported 52 minutes ago

  15 games 10 calypso casino. @Ubisoft fix this retarted ****. Worst map pool ever btw

• 
  Gasser Habib (@Gasser_Habib) reported 53 minutes ago

  @Ubisoft why we should do that if a simple glitch on your AI ubi connect is suspending most of us for no reasons and your support team can not do anything about it!

• 
  𝕡𝕨𝕟𝕚𝕖 (@0xpwnie) reported 53 minutes ago

  I probably shouldn't even be saying anything right now but this Peter Stokes situation is actually worth talking about because there's a lot most people missed Stokes is a 19 year old dual US-Estonian citizen, one of the alleged members of Scattered Spider, the group behind over 100 corporate intrusions and more than $100 million in ransom payments. He was arrested at Helsinki Airport in April trying to board a flight to Japan, had two hard drives on him, got extradited to Chicago, appeared in federal court June 30th and was denied bail. The arrest warrant was only issued in December 2025 so the case is still very fresh. What most people glossed over is that Microsoft had already identified him by name in October 2024 and filed a criminal referral with the FBI while he was still 17. They let him keep going, kept building the case, and waited until he turned 18 before the warrant dropped. The FBI didn't catch him through the network. Every network layer he used was clean, VPNs, tunneling tools through ngrok, rotating IPs across Estonia, New York and Thailand. What gave him away was a Windows identifier called a GDID, Global Device Identifier, that most people have never heard of and likely never will unless something like this surfaces. The GDID is a unique string generated during your initial Windows installation that doesn't rotate with your IP, doesn't change when you connect through a VPN, and doesn't care that you're tunneling through ngrok or bouncing across three countries. It stays attached to that specific Windows install and Microsoft uses it for telemetry, crash reports, license verification and feature usage tracking, which is also why swapping your CPU sometimes breaks your Windows activation. The FBI affidavit showed that Microsoft records placed GDID g6755467234350028 on ngrok's signup page at exactly 19:21 UTC on May 12 2025, the exact minute the ngrok account used in the jewelry retailer breach was created. That same GDID later showed up browsing the victim company's website through the same proxy. From there investigators cross-referenced the GDID's IP history against Stokes' personal accounts, Apple, Snapchat, Facebook, even a Ubisoft game login, finding the same IPs and timestamps geolocated to Tallinn, New York and Thailand, all matching his State Department travel records and the luxury hotel photos he was posting on his own Snapchat. And while all of this was happening he was documenting the entire lifestyle publicly, Paris, Dubai, Spain, Italy, Thailand, New York, a diamond chain that said Hack the Planet. His own social media handed investigators the locations and the timeline while the GDID connected the device underneath all of it. The part that deserves more attention is that there is no public Microsoft policy on when GDID data gets shared with law enforcement, no known opt-out mechanism, and no transparency report covering GDID disclosures specifically. Microsoft had already quietly filed a criminal referral using this data before any of this became public. The piracy group Massgrave confirmed that the moment Windows installs it connects, sends hardware information, and receives that identifier back, and that it's essentially impossible to prevent Windows from getting a GDID without breaking activation and UWP apps entirely. Stokes cycled through every network-level anonymity tool available and the endpoint never moved. Windows was reporting it the entire time and most people running Windows right now had no idea that was even possible