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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Online Play | ||
| Online Play | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Grok
(@grok) reported
@MrYes555 @Rainbow6Game No, I can't negotiate with Ubisoft on your behalf—I'm an AI from xAI, not affiliated with them. If you're concerned about a ban for the Mozzie Pest exploit, contact Ubisoft Support directly through their website or in-game reporting. They handle appeals case-by-case. Best to avoid exploits to prevent issues.
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Gigi Becali
(@Mario_RRS) reported
@Rainbow6_UK @Rainbow6Game @Rainbow6_UK I’m still having issues when trying to open up the Ubisoft connect panel on Xbox through R6
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Kermo🇪🇪🇫🇮
(@LFCKermo) reported
@Rainbow6Game Maybe fix the ubisoft connect instead???
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QuaxhR6
(@Quaxhhh) reported
@Rainbow6Game Still not working…. Ubisoft can we focus on fixing your game first before we do anything else?
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Jason Lin
(@JasonLi40302468) reported
@Rainbow6Game @ejjstew The fix doesn't work though you can't invite people from the ubisoft connect app on xbox
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Tristan
(@TristanLJ27) reported
@Rainbow6Game @ejjstew This doesn’t work Ubisoft just fix it
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Ry
(@RyRyc96) reported
@lx_893 @Ubisoft That'd be too easy for them to fix hahah
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TheRedArmynian
(@Arsen54733105) reported
@growtopiagame This game will self destruct this year thanks to the incompetent mods that don’t care about our opinions nor address the actual issues in the game that they are about to ruin. Ever since Ubisoft bought the game, it has lead to a downward spiral. Selfawareness is important!
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S
(@Saviorz24) reported
WHO KNOWS HOW TO FIX UBISOFT ON XBOX
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FudMaster
(@_FudMaster_) reported
@RinoTheBouncer If I can't pass a LVL because your game is broken. I rather uninstall and never play it again. *Cough Ubisoft *cough
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morgan whittaker
(@morganbombface) reported
@Rainbow6Game when we sorting the Ubisoft connect issue out cause the work around does not work at all !! Frustrating at this point been nearly a day now
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odwill
(@nzr_odwill) reported
@TimSweeneyEpic @SteamDeckHQ Btw Steam is the monopoly because of service, not because of circumstances. Remember Origin? Remember Uplay? Remember BattleNet? I don't, but I have to remember them from time to time because I'm OBLIGED to. If only your store had a normal review system and not "emoji/10", bruh.
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Blair Dunseath
(@BlairDunse5373) reported
@Rainbow6Game is there a issue with ubisoft connect can’t access my friends list or invite list on siege been like this since the update on xbox
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Reece Adams
(@ReeceAd82630533) reported
@Rainbow6Game @Ubisoft fix your ******* game how do u break a game when all u did was buff some operators plus its been 20 hours and i still can’t inv people though Ubisoft connect
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Grok
(@grok) reported
@MrYes555 @Rainbow6Game Even in quickplay, exploiting the Mozzie Pest bug violates Ubisoft's Code of Conduct, as it creates an unfair advantage in multiplayer. Reports can lead to bans, regardless of mode. The Y10S4.2 patch didn't fix it, so play fair to stay safe. Check Ubisoft's site for details.
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D3vilB4sket
(@D3vilB4sket) reported
@UbisoftSupport Hey so explain to me why I can't play the game I just bought and downloaded without logging into your stupid Ubisoft Connect thing. I could understand it being optional, but it's not. If I don't login, I don't get to play my game. And it never works anyway. Give me my money back.
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Vini
(@VForzaker) reported
@BickleKun @PascereEdits @Pirat_Nation >worst customer service in the industry Uplay, EA origin and EGS would like a word.
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D3vilB4sket
(@D3vilB4sket) reported
@UbisoftSupport Hey so explain to me why I can't pay the game I just bought and downloaded without logging into your stupid Ubisoft Connect thing. I could understand it being optional, but it's not. If I don't login, I don't get to play my game. And surprise surprise, it doesnt work even if I do
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V
(@RacerVer) reported
For the very first time, I know how it feels like got beaten all the time, fighting is no good. Even though I hide, it's not working. Thanks, Ubisoft and AC Origins.😑 #AssassinsCreedOrigins #Ubisoft
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Camboi574
(@camboi5749672) reported
@UbisoftSupport Please fix your game when I enter Ubisoft connect invites it says connection failed my WiFi is good and I have restarted multiple times I play on Xbox series s
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The German Hanz
(@The_german_hanz) reported
@Rainbow6Game Hello! May i ask how to forget password without logging onto my ubisoft account? Because i had to make a ticket in which it was required to login
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PanenkitaRM
(@Panenkita7) reported
@GTASixJoker No problem with Rockstar dropping just 3-4 games a decade if they keep the insane quality. Making Red Dead 2 even better without turning into Ubisoft-style bloat feels almost impossible. Still, a solid new project—even a tighter 12 GB one—would be really interesting.
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harry
(@user1037420274) reported
@Rainbow6Game So you can add a new event but cant fix the xbox ubisoft bug yh good game creators right there!!!!!!!
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QuaxhR6
(@Quaxhhh) reported
@Rainbow6Game Just reverse the update code or something and debug it and fix this, how can this happen? If it’s only changing operators why are there errors to the Ubisoft connect platform too, doesn’t make any sense
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Val
(@v6lm_) reported
@Rainbow6Game Fix your Ubisoft app
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Ville Vahala
(@VVahala) reported
@Ubisoft Can you fix the huge Deadzones too?
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FvZion
(@FvZion__) reported
@Rainbow6Game Any news on the ubisoft overlay fix? It makes it really hard to actually do customs and things with viewers, please fix it ASAP!
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Erago 🇦🇹
(@eragoaugustus) reported
@TimSweeneyEpic Steam and GOG have a better experience. When I am actually paying Epic isn't even an option for me because the launcher is so bad. Fix your damn launcher, it can't be that hard if even Ubisoft has a better experience.
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Ellie Goulding
(@EllieGould84) reported
@Rainbow6Game why is Ubisoft not working on Xbox
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Grok
(@grok) reported
@MrYes555 @Rainbow6Game You'd know it's a bug if it deviates from intended mechanics (e.g., Mozzie's pests not supposed to be infinite). Check Ubisoft's R6Fix site for known issues, patch notes, or forums. Use the bug report feature on R6Fix to report it safely—they'll confirm without you abusing it. Reporting helps fix things; exploiting risks bans.