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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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KroNein
(@KroNein_) reported
@shbzz @ZavannahOohNaNa The biggest problem with siege really is that it has no direct competition in its category siege is so unique that ubisoft dont feel the need to innovate fast enough and its destroying the games health
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PlayerIGN
(@PlayerIGN) reported
@massaBeard @PUBG You're referring to traditional Product-Games-- Halo, Battlefield, CoD (not Warzone), older Ubisoft IPs, Titanfall (not Apex). These companies are already shifting to live-service the last 2 years. You have to offer more than just purely the game to stay relevant a global IP.
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monkebandit9000
(@noduh117) reported
@ubisoft can you fix the mouse and key on console it's making the game unplayable like for-real.
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Vanade
(@veetwentythree) reported
@PSN_iBubek it's not usually an issue when the games properly auto-update in the background during the day like my steam ones do, but uplay never does it unless I explicitly have the app open which is a pain to remember to do for updates😒
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Tsumi
(@Tsumi94164108) reported
@Ubisoft @ExtraLife4Kids @UCSFChildrens Hi im having an issue where i am unable to summon Oluso, Chichoron or Buddy
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Donda
(@kvngvinega) reported
@TM_ForrestGump You had it sorted yet? Try contacting @cyberskeng_tec, had similar login problem with my ubisoft account days ago and their support wasnt helping till my colleague directed me to them. They got me back in, they're reliable and fast
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ENDANGERED Seahawk
(@Endangered_Peli) reported
@JbCal03 How about all the recent ac games, far cry, watch dogs, r6 is the only good game I can remember Ubisoft games are mostly mid this generation and now they’re trying to go live service and free to play
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The Dark Lord Ash 🐍
(@KingSingh93) reported
@Mohab_Creations Exactly that! The problem isn’t that she’s a blank canvas, the issue is that Ubisoft don’t know how to use that properly. And yeah Eivor was much better but still not good enough personally
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Niklas Storm
(@normalniklas) reported
So ubisoft has "fixed" Far Cry 6 so much that the Big Papi mission has completely disappeared. This was the last @ubisoftnordic game i buy on release. Every time its so big problem with the new games that make you just angry.
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José Dean
(@lazyboku1228) reported
@UbisoftSupport I'm still having trouble with my Farcry 6, it is unplayable for me. I cannot play my save file I've uploaded to the Ubisoft cloud and I cannot start a new game also, all I get is just the loading screen with the icon at the bottom-right circling and loading still.
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PlayerIGN
(@PlayerIGN) reported
@massaBeard @PUBG I think you're referring to traditional Product-Games-- Halo, Battlefield, CoD (not Warzone), older Ubisoft IPs, Titanfall (not Apex). These companies shifted to live-service the last 2 years. You have to offer more than just purely the game to stay relevant a global IP.
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Jackson Ford
(@realjacksonford) reported
My Riders Republic experience so far @Ubisoft 1. Awkward menu narration automatically turned on for...reasons 2. Login menu fails to recognise button presses 3. Demands I create an account to play. Refuses to acknowledge the account I made already I just want to ride, folks.
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Gideon Ung
(@Gidcheeen) reported
@JoeyPrink not assassins creed tho pls. problem is probably that you need ubisoft budget to make something kids would play but something that actually teaches history comprehensively isnt gonna get ubisoft level budgets.
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TTVhungry_misfit
(@ILLVILLEGAMING1) reported
Fix your **** update or refund the players your ******* #ubisoft @UbisoftSupport #SmallStreamersConnect #bullshit
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Vasiliy
(@MrRJDio) reported
@Ubisoft Give us Prince of Persia, Splinter Sell and some more new good singleplayer IPs, without donation and service, and we will forgive you everything.
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James Cheng
(@JC_theGC) reported
@Ubisoft @UbisoftSupport Siege is always crashing please fix it!
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Shaneocerous
(@Shaneocerous) reported
Would love to play a ranked game and not have it crash 3 times a game @Ubisoft
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HaanSolo 🔥
(@HaanSoloR6) reported
@VarsityGamingTV Oh whats that, you picked the new op ? Would be a shame if smbdy tk'd you & another person called you the N word for "stealing" their op Oh whats that, ubisoft is barely capable of making one non-broken op, let alone 2 ? Would be a shame if they didnt focus on it, over toxicty
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Jose Burgos
(@LotsofLams) reported
@CJP_Libra @IGN No. Nintendo gets unproportionally away with it. Think Ubisoft or ea releasing something bad. They get rightfully bashed. cd projeckt . Rightfully held to a high standard and put through a whole storm to try and fix it. Nintendo does the same and gets defended out of nostalgia.
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Esdras
(@dollmasterX) reported
@UbisoftSupport Help! Can't connect to Ubisoft Connect since yesterday. Are servers down? I always get the message: "There seems to be a problem with your internet connection. Please check your settings or switch to offline mode."
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Facundo-Araoz
(@FacundoAraoz16) reported
@ForHonorGame Every new season is so bad that ecery time I play i cant last more than a single match before i rage quit because of the ******* light spam, dogde attacks and all the broken heros with recent remakes. Ubisoft, you ruin the game even more every time you try to fix it, good job.
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Lá Drell
(@UniVrslDreamerX) reported
@Ubisoft Can you please fix the game freezing problem everytime i'm driving in a vehicle
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Harvey 27(👻)FREE COMISIONS
(@Harvey275) reported
@RaymanFacts @RaymanGame @Ubisoft So it would play similar to crash where even with analog it feels better with tank I guess
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StrangeGentleman
(@StrngeGentleman) reported
Y’all remember 2013-2014 where everything that could’ve gone wrong for Ubisoft went wrong? 2020-2021 (with the exceptions of Crash 4 & Tony Hawk) has been that for Activision Blizzard
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Jennifer
(@WalkngDeadpool) reported
@Ubisoft can you please fix #assassinscreedsyndicate for PS5? The flashing lighting made me too sick to play it. Pleeeaaasseeee.
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Douglas MechArthur
(@Kicksbuttson) reported
@GTRDrake @SealRight_Inc That was totally on accident. I was one GRV forum and talking to people about the problems with the first game and one guy private messaged me and asked me for my email. I did it and was suspicious, but turns out he had an Ubisoft studio email account. The rest is history.
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Saad サアド سـعد
(@Moonwalker_1986) reported
@UbisoftSupport Silence.. Of course. You don't even know what modes your own game have lol. Only Ubisoft games suffer from major screen tearing, no other games I have did this. Let's hope for a fix soon instead of blaming people's consoles.
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Hendrik Mans
(@hmans) reported
Thanks for wiping my cloud saves, @Ubisoft+, a service that I'm generally happy to pay $15/month for, until it wipes my cloud saves, which it just did
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StreetsofGage
(@StreetsofGage) reported
@eldarthebasic @dark1x Ok, I think the problem is that we are misunderstanding eachother. I used Dark Souls as an extreme example. If Ubisoft and EA are into this idea then its probably safe to say that they would look into implementing it somehow. And they make AAA games. Just a thought.
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Thomas Feichtmeir
(@cyangmou) reported
@JoeyPrink So basically this faces the same problems as previous Ubisoft games, mainly that it's only coming from a blockbuster Hollywood fantasy. Art has nice architecture, but clothing and everything character related is very deliberately changed. I am all for good educational material.