Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (68%)
• Online Play (15%)
• Glitches (10%)
• Game Crash (5%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Stirling	Sign in	3 minutes ago
Antony	Glitches	4 minutes ago
Bremen	Online Play	5 minutes ago
Burlington	Sign in	8 minutes ago
Troyes	Glitches	15 minutes ago
Mer	Sign in	17 minutes ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lalith Saladi (@SaladiSriLalith) reported 6 minutes ago

  @Rainbow6Game is ubisoft back up or what, it says i cant login

• 
  Rainbow Six Siege (@Rainbow6Game) reported 7 minutes ago

  We are aware that some players may be encountering issues connecting to the servers. This is impacting multiple Ubisoft titles and is currently under investigation. We will provide an update once it has been resolved.

• 
  Tavo (@TAVOASAP) reported 7 minutes ago

  @UbisoftSupport Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate

• 
  Bendak Starkiller (@Bendak5tar) reported 10 minutes ago

  @Du_dggg Honestly, we don’t, the only thing I think of is your rampant issue of foreigners trying to sell garbage under the Eiffel Tower, Ubisoft/slop and expedition 33.

• 
  PopcornSalé (@CrazyB0y90) reported 10 minutes ago

  @asha_shar @steinekin Why not offer an à la carte service where everyone could choose what they have? A gamepass catalogue with adds such as ubisoft+, EA, Fortnite and Xcloud with surpluses depending on the chosen add? Each player would have the experience he deems good for him with a controlled price

• 
  EVOL (@MAK28622) reported 12 minutes ago

  @YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and SOMEHOW others make the problem back. I want to play R6S (I did btw) but do I really need to make a acc for play a goddamn game???

• 
  NIB (@nib95_) reported 14 minutes ago

  @Videogamefit64 @GRIMMYRAX @Darkborn162 Not true. For example the last reported FY figures we had from TakeTwo show revenue split was 40% consoles, just 8% PC and others. EA was 64% consoles, 21% PC. Ubisoft 45% consoles, 31% PC, while 2024 was 57% consoles. From the Epic case, we also have older revenue splits from Fortnite: PS: 46.8% Xbox: 27.5% Android, Switch, PC: 18.7% iOS: 7% Conversely, games like Baldur's Gate 3, Black Myth WuKong, Diablo etc sold significantly more on PC, and some live service games too. Capcom is 50/50 (Monster Hunter and legacy titles do better on PC, RE and other cinematic games better on console). So really it's a publisher by publisher thing, but overall console makes more revenue, especially in Western territories and with Western studios.

• 
  Pigeon (@PigeonGoGaming) reported 22 minutes ago

  @SSGSentinel I would imagine Ubisoft execs are giving Rayman devs a bit more free reign. Since it's not a HUGE ip for them. Their BIG franchises always seem to be having issues, due to the constant micromanaging lol. Last time it was AC Shadows, now Far Cry 7 😩

• 
  Team Nitro (@nitromachines) reported 25 minutes ago

  @Mr_Ora_ @NikTek Rockstar failing doesn't fix anything, it just leaves a gap that EA or Ubisoft happily fills with something worse 😎

• 
  Cody (@Coadylicious_) reported 26 minutes ago

  @AnchormanV2 Take out call of duty, fortnite crew, ubisoft classics and cloud and drop it to 20-22$. You cant gut the service to much without it losing its appeal.

• 
  Kay—- (@KayKelly06) reported 26 minutes ago

  @Rainbow6Game @TugoxSOL Can you please fix my credits it’s been glitched for months and I’ve tried to get it fixed through the Ubisoft support and the link u sent me before but still no help

• 
  Kazaxy (@KazaxyII) reported 28 minutes ago

  @Bread_Frenchy_ Hi, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long. 15 seasons at champion across 4 years of playing time gone. I have offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still generic rejection replies. I was wondering if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ As I keep getting rejected for security reasons.

• 
  ETERNAL SHADDAI (@ETESHADDAI) reported 28 minutes ago

  @PWarrior20xx @Kirby0Louise Is funny how your narrative dies right here. You said, " The price was literallt $20 with COD. You said with only COD included but then you don't included the Fornite Crew and Ubisoft Plus bundle. That add more value to the service. When removing COD to $23. That mean it cost them $7 to add to the service. You are not losing anything. So stop capping. You are still getting day ones. You are getting those crazy shadowdrops.

• 
  A.PC.Gamer (@pcgamerswin) reported 28 minutes ago

  @Ubisoft I've got a spare server you can use. If you're having trouble keeping your main ones online. Nah, just kidding. I don't want you breaking my **** too.

• 
  TheMajorRuin (@MajorRuined) reported 32 minutes ago

  @TheCrewGame FALSE-START_30 are you even trying Ubisoft?? Decided I would give the game a try on ps5 but I cannot even log in. I guess with your track record the “fix” will be in 7 days or so. You can’t make money if people cannot play the damned game.

• 
  Steve Zugenheimer 🇮🇱🇺🇸 (@DatGamerDad) reported 33 minutes ago

  @Ubisoft You know... your launcher is so incredibly broken all the time. Constantly. For so many years I can't even count. Won't load at this moment, in example. Why can't you just stop and only use Steam like the rest of the gaming world?

• 
  🇬🇧 FiveStar 🇬🇧 (@FiveStarGam1ng) reported 39 minutes ago

  @nobleChicken97 @XboxGamePass Cause people are still paying for things they don't want like Fortnite Crew, EA, Ubisoft etc. Taking COD out doesn't fix the issue ie poor games in the last few months. It should be more like a service you can pick what you want instead of being forced to pay for all of them

• 
  Just An Animal (@JustAnAnimal47) reported 40 minutes ago

  @UbisoftSupport @Ubisoft The Tinkerer mask is not working with the following talents Streamline and Back and Forth. I built 2 F2000 ARs with these talents. Same hub, not named, would not turn orange on my bar. I also tried this with a Carbine 7 would not work.

• 
  💫 (@X1seh) reported 43 minutes ago

  @UbisoftFR Tomorrow 12am I come to your Headquarters or fix server

• 
  Mr.matt (@Matteo076427230) reported 45 minutes ago

  @TheDivisionGame Ubisoft, after the latest update, the textures sometimes look like PS1 graphics. Hahaha, since many of us have this problem, is there a way to fix this? I play on PS5.

• 
  Terry Henley (@_Terry_Henley_) reported 46 minutes ago

  @Dexerto Get rid of all the low quality **** games. I don’t think it’s too expensive when you get EAplay and Ubisoft included in the deal. It’s just filled with absolute **** and that makes it look over priced. You wouldn’t want a tray of egg when 70% are worthless and broken.

• 
  Silence is 🔑 (@dark_cyborg13) reported 49 minutes ago

  @TheDivMobile @Ubisoft I've been trying to laugh for 4 days now on tablet and mobile and it stuck with error even after clearing cache uninstall are servers out for maintenance

• 
  Wild Cloud☁️ (@WildCloud420) reported 52 minutes ago

  @OzgurCreativity @GamewithDave Just pay for internet, a gaming pc, the videogame itself, the repairs on your pc, and you're straight, oh wait also you need a phone to authenticate your account and if you want to play Ubisoft games you need to use their service, also you need to sell your unborn child's soul.

• 
  benji (@benjir6s) reported 53 minutes ago

  WHY ARE SIEGE SERVERS DOWN ON MY 1 DAY OFF OF WORK. I HATE THIS GAME @Ubisoft @Rainbow6Game YOUR GAME IS HORRIBLE

• 
  ghost (@Ghostwriter260) reported 57 minutes ago from Ibbenbüren, North Rhine-Westphalia

  @Ryangofett_2490 @deathstarweapon But that's not the ubisoft developer problem either, which looks completely different with them

• 
  Crizalyd (@Crizalyd00) reported 58 minutes ago

  @asha_shar Nha this is a horrible move, the whole reason of the Activision adquisición was to add COD on day one, we prefer that you take out of the service the Fortnite crew and Ubisoft plus no body wants those

• 
  E K (@_drfr0st) reported 59 minutes ago

  Quality Of Service is an unknown term in the ubisoft universe. Without providing this, you can not maintain a stable playerbase. There is a lot of room for improvement, especially in terms of communication #Rainbow6Game

• 
  Zein El Abidine Mansour (@AbidineMan4400) reported 60 minutes ago

  @TheCrewGame False start 30. Seriously?? Ive been reading posts on the internet of people complaining about this since 2025, and the error is never fixed. This is exactly why I never buy sny ubisoft game. If it wasn’t on ps plus extra I wouldn’t even buy it.

• 
  Kazaxy (@KazaxyII) reported 1 hour ago

  @iSmallville Hello Josh, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long. 15 seasons at champion across 4 years of playing time gone. I have offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still generic rejection replies I was wondering if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ As I keep getting rejected for security reasons?

• 
  What’s (@Whats1856315) reported 1 hour ago

  @UbisoftSupport Hello, I cannot access my Ubisoft account for 3 days. It says I am blocked due to failed login attempts even after resetting my password. I also need to change my email because it is not secure. Can you please help me recover my account? @UbisoftSupport