Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (57%)
- Online Play (21%)
- Glitches (16%)
- Matchmaking (4%)
- Game Crash (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Game Crash | 2 days ago |
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Glitches | 4 days ago |
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Game Crash | 5 days ago |
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Online Play | 5 days ago |
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Online Play | 10 days ago |
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Sign in | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Young Smoke (@YoungSmoke603) reportedHey @Ubisoft @Microsoft @XBOX can we fix extension management on rog xbox ally x please? Ubisoft connect games that aren't game pass games disappear from the Xbox pc library when extension management is turned on, so you have to open the ubisoft connect app to access those games
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Kingdom Reigns 🏈 (@expert_imagez) reported@Ubisoft Server are ****, fix it @Ubisoft
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ReaperWolf_Gaming (@ReaperwolfG) reportedSiege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport
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A Magical Cupcake (@AMagicalCupcake) reported@Deadmannumber2 @YorchTorchGames You show examples for the developers side, however the customer is why Steam has prevailed as the primary method for game purchases on PC. Origin, Uplay, Battlenet, Stardock, Games For Windows Live, and more have all failed to actually have a user centric model where features that the users want never arrive... just ****** services or even worse god damn paywalls (looking at you GFWL). Even with giving high profile games away for free has not gotten Epic the share of the PC market they wanted because thats the only reason many people have an account on their service, it lacks/lacked for a long time the basic features most PC players hat become accustomed to. Now, you want to talk about monopolies of digital distribution of games... go to sony, mircrosoft and nintendo as there is no other place to buy games digitally on those platforms. PC has Steam, Epic, EAPlay, Ubisoft Connect, GOG, Battlenet, and a few others. The only reason why Epic has the market share they do is because they gave more favorable terms for devs, working at a loss that they could eat since they have Tencent money behind them. Epic could have taken the funds that they use for ****** practices and added features to their service to be comparable or even come close they mightve succeeded... but the fact that they came out just trying to leverage their engine license costs to entice devs shows they were never long for the market and didnt understand it.
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Dadgamer020 (@dadgamer020) reported@Favwontmiss HOT TAKE: When buy I a game on PC I should be able to boot it up with 1 double click of the desktop icon (app). I should NOT have to also login to the publisher's app, EA, Ubisoft, Paradox....
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FuzzyQuils 🇻🇦 (@FuzzyQuills) reported@BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)
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william (@Bxplu) reported@tips_mmaestro @iiTzTimmy Roll back wasnt bugged it was a visual glitch the actual amount of rb you got was real Ubisoft has already confirmed this you gotta learn to read
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The Wise Madman (@Raelian__) reported@Ubisoft Dont fk up H3 remake plz. Don’t make it 3D. Fix the ui.
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amaeten (@zahznq1) reported@EggsNuh @KidayaG Also tired of this "market can crash and reset" that doesnt even make sense and it sounds like the worst fan fiction ever. this is real life u do realize that yeah? nothing would happen with gta 6 failling. ubisoft wont magically come out and release the best games ever lmfao
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Devils Advocate (@M3ta_Save) reported@Steve31205369 @roro__c I'm not arguing about playstations digital future I'm arguing about this point specifically. I think consumer rights for digital products should be mandatory. But in this case we don't know of sony did this because they wanted to or if StudioCanal just didn't want to renew. If it was the later then sony doesn't have a choice in the matter they just following the law. Also I dint know of any case where sony themselves has removed games from somebodies library that hasn't broken TOS without a refund. Other devs have like Ubisoft with the crew but don't think I can name a single sony owned IP that this has been the case. Although I'm happy to be mistaken.
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Lol Lolsson (@Lol_Lolsson03) reported@DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.
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Katashi🐢🃏 (@KatashiKujikawa) reportedJust want to jump in and say here that during the days where shareholders and investors weren't shoving their ******* tiny ***** into the mouths of companies like EA and Activision and Ubisoft their Dev teams had genuine ******* passion for the games that they made. So yeah, I don't see a problem with you hating GTA VI if it means we bring back the Glory Days of gaming where devs not only had actual passion for the projects that they made, but they didn't have a tight leash deadline that's set by some old geriatric **** who doesn't even know what ******** Sonic the Hedgehog is.
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jh0rge (@jh0rge_) reported@justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)
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O4OUR (@O4OUR) reported@Ubisoft You fix the Heroes 3 thing yet?
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Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported@TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.
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Dis appointed man (@Tosup012) reported@JosephSpade3 @Redemption39145 @BladeOpotato To me Rockstar is one of the last companies that I think of when talking about ”screwing over gamers”. Where is all this hate for EA, Ubisoft, Bethesda? Releasing either gambling pay to win **** or soulless broken games.
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Pirat_Nation 🔴 (@Pirat_Nation) reportedUbisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”
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Duke Magus (@dukemagus) reported@DanielOlimac You forgot WHO is behind this remake. Ubisoft burned all goodwill they had and then some. Even on the easiest wins they can't control their urges and censor something silly or add more DLC and live service nonsense. We know they'll ruin it, the only question is how much.
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VI (@JulieD42957568) reported@snakeiter1 I bought Far cry 3, 2 weeks after they did an Ubisoft software update, and since then, the game crash after 5min. Impossible to play, like impossible eeee!!! It's been 3 month now, still not fix 😡 !!!
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Joseph Borgella (@TheeJoeBorgella) reportedAs much as I love the game yeah if EA or Ubisoft did something to that scale no one would trust them again, then again they probably wouldn’t have even tried to fix it like CDPR did but that’s besides the point.
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KamilPlaysYT (@KamilPlaysYT) reported@SeeReax for me personally, I don't mind if they go fully digital, the problem is how sony is trying to take away our consumer rights, keeps mistreating their customers, constantly over pricing their software and hardware, not allowing us own what we buy (which started from ubisoft)
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Jay (@M15T4J4Y) reported@WeezSays @LonoSG You said you’re not arguing ownership. Good. Then stop pretending the ownership point was the hole. You asked for actual cases, not slogans. The Crew: Ubisoft shut the servers, then revoked licenses. “You no longer have access to this game.” People who paid could not even keep the client. Darkspore: always-online single-player. Servers died, purchased copies stopped launching. Anthem, Concord, Babylon’s Fall: paid games that became unplayable when the company flipped the switch. Steam’s own offline FAQ: games that use an external launcher will not work in offline mode. That is Valve, not “sky is falling.” EA App and Rockstar Launcher have years of launch/offline tickets to match it. A banned or locked account does not leave you a folder of “owned” games. It leaves you a login you can’t use. Delisting usually keeps a Steam license. I already granted that. The rest of this is not “potential.” It is how licensed access already failed. If your bar is “show me that every Steam single-player title vanished tomorrow,” that is not a rebuttal. That is moving the goal so no documented failure counts.
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PHNX DAO🔥 (@PHNX_DAO) reportedUbisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)
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Gando 🐂🀄️ (@Gandometa_x) reported@ElienMosk I got a little experience in video game industry so I'm surprised how fast you are to create different things and video like that, but that was already happening to me when I was looking at artist in Ubisoft Open Space so I guess that's just a skill issue from me or a lack of learning x)
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Justin 🗿 (@Moaiticus) reported@Roijo_97 @GTA6Alerts That’s why it’s a huge critique. Shadows minimized some of the problems from what I know but they reappeared in the Black Flag remake. Rockstar isn’t perfect but Ubisoft does too much hand holding and sensory overload with their UI.
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hiwee (@lelianahh) reported@Shiiny77 Reading this **** genuinely convinced me that the only Ubisoft IP whose Fanbase is not ******* cattle is Assassin’s Creed Fans — You’re getting a good-looking Single-Player XCOM-like with no MTX or Bullshit Live-Service AND STILL LOOK BACK ONTO THE ******** THAT SIEGE IS 😭😭😭
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TTVFrostwolf300 (@Wuffle300) reportedMultiple celebrities pass away GTA 6 get a new trailer Xbox makes physical/digital keys for old and newgames. Sonic, Spyro and Crash are in FORTNITE Ubisoft fumbles the bag and sells a game without the game Lunar Eclipse happening tonight. All this with 4 days left of August
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Steve Baker (@darthv72) reported@GTArajgaming @TYPOGRAPH1C @XBOX Ubisoft had licensing issues and were forced to revoke. As long as you have the disc, you can play it as much as you like. Even if they revoke the digital license. Forza horizon 4 has been pulled (digitally) due to licensing. I can still play it. you are overthinking it.
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fidz fidz (@fidzfidz14) reportedI have Ac Unity in my Ubisoft connect and i want to play it but I've changed atleast 12 times my password cuz every time I log in it says "log in multiple time" and I have to change password every time , when I somehow login they suspend my account... Happens 6 times
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iampowlly (@iampowlly) reported@Ubisoft Any fix for lag and texture loading in Black flag Resinked?