Ubisoft Connect status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (60%)
- Online Play (22%)
- Glitches (14%)
- Matchmaking (3%)
- Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Sign in | 1 day ago |
|
|
Sign in | 1 day ago |
|
|
Sign in | 1 day ago |
|
|
Glitches | 1 day ago |
|
|
Sign in | 1 day ago |
|
|
Sign in | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Anaconda (@AnacondaFactor) reported@UbisoftSupport Crash as soon I give in my name, thank you for waste my time Ubisoft! 🖕
-
Nocturnal 🇺🇸 (@Nocturnal_FPS) reportedYes @Ubisoft I queued ranked w my duo because we wanted to get put into 2 separate games. Fix your dogshit game.
-
Kevin (@mattoo_nam755) reported@GhostRecon Yeah the performance and FPS drop issue has been resolved on new hardware for me, thanks Ubisoft
-
Austin Bell (@Sh0wYaH0wda) reportedUpdating it first like especially like apps like Ubisoft or Steam or the Game Pass app or Xbox app whatever have you when there’s way more features and stuff on it then just the games or like Xbox my rewards were reset for the daily login to the PC app because of (3)
-
OCD Gamer (@OCDGamerNZ) reported@Hecatomb15 @Ubisoft Nah the worst I got in the base game was bugged aiming that would fix itself up. Only happened after I bought DLC. Could be uncanny timing... but yeah.
-
赤ゲキ 🌃🏴☠️⚓️🐙🔱 🎣🚑🐔🌽🐏🧪 👓📝 (@AkaGeki) reported@Roiser0 What is irrelevant: Online or not, physical or not. What is relevant: The fact that Ubisoft and all other companies can and will take away your games because the license expired or they want to shut the server down.
-
DGAMER (@d_Gamemaster) reported@Doctor_Cupcakes How did some of the devs behind Rayman 4 react to being shifted to other projects like Horsez? What were the difficulties of working with the Jade engine? Were there any Ubisoft executives that specifically had major issues with the project?
-
GRAKO 𝕏🇹🇿 (@graysonapril03) reported@Ubisoft I bought wildland and it wont launch it just stuck on infinite loading screen @Ubisoft please fix it
-
Assassin's Creed Unlimited (@ACUnlimited378) reportedThe bottom line is - Ubisoft makes those games, I play those games, and I enjoy them for what they are. If all AC franchise was the exact copy - paste of the early games, people would say it was boring and they needed to change it up a bit. That said, do I want the actual assassins and templars to be the centre point of future games? - Definitely. Do I want the MD to come back the way it was in Desmond's era? - Certainly. Ubisoft did such a great job with Mirage and all fans agree on that. But what they also agreed on was the fact that the game was too short. And it highlights the problem that now the fans expect longer games, or rather, games that they can spend longer time on. And how do you all suggest it's gonna happen if we just revert back to basic linear gameplay?
-
Slava Ryzhkov (@RyzhkovSlava) reported@GhostRecon @Ubisoft could you finally adress issue with game basicaly not able to Load if you trying to play on newer CPUs such as Intel 12-14 Gen and Intel Ultra 100 to 300 Series
-
Omar (@Omar15642112) reported@LegacyKillaHD As long as they keep it in online i couldn't care less, the problem is, i feel this **** is hitting singleplayer too like Ubisoft does with armor and pay to fast
-
Kira, Bottom Butch Spiegel and Resident of the Jar (@KiraKiraExplode) reportedThere is a way to fix it, pretty easy actually but be warned. I wish @Ubisoft would fix that but they don't want to it seems.
-
GwynnieThePoo (@GwynnieTheP00) reportedUbisoft+ is the absolute worst. Gets weird logins (hacked) regularly even after having 2 factor login and will tell you your password is wrong when it’s not. Forcing players to have that trash is egregious. Deleting account (2nd time I’ve deleted in last 5 yesrs). Never again.
-
𝐉𝐀𝐋𝐈𝟐𝟎𝟎𝟔® (@jali_06) reported@hergeleyim @TheDivMobile @UbisoftSupport Try unlinking both Ubisoft and Twitch accounts, then relink them and log out of both. Then log back in; this might resolve the issue.
-
MohSkinner (@MohSkinnerr) reported@Ubisoft You have games that crash a lot; try to fix them and resolve their issues. I can't play a game if you have problems with your games. Fix that; don't be selfish and only care about money.
-
Dudu (@Dudufd3467) reported@dance__base I completely agree with you, Ubisoft killed Just Dance with the way they migrated the game, forcing Xbox One and PlayStation 4 owners to buy a new console, They removed a wonderful online resource to replace it with one that doesn't even work properly and has lag.
-
Richard Loveridge (@selnor1983) reported@Colteastwood Think the issue is the hype around Marvel Insomniac games isnt there anymore. I have the same feeling about Wolverine as I do about a new Ubisoft game. Just have veryittle interest in Spiderman 3 with a Wolverine skin. Insomniac should forgrt Marvel and make something OG.
-
DonnieBoiTV (@DonnieBoiTV) reported@Ubisoft Why is it so hard for you retards to just make a game that works. So many ******* issues and work arounds just to get this game working and to join my friends.
-
Wayne Nice Meet YOU . (@kratzy76au) reportedHad PS5 issues last stream and now its repaired, l have had a look and l had 400hrs back on this game from the day of its release @GhostRecon @Ubisoft
-
Just An Animal (@JustAnAnimal47) reported@UbisoftSupport @ubimassive @Ubisoft Broken Rain = Broken GARBAGE
-
Captain Ziri (ⴰⵎⵣⵡⴰⵔ ⵣⵉⵔⵉ) (@NormBreaker3) reported@HanDoesHisBest I pretty much like everything if you make a good game of any genre, I'll probably enjoy it, only exception I can't stand is the classic empty open world Ubisoft game, live service type of crap, youtuber type shovelware and most sports games
-
Doujii (@LordDoujinshi) reported@KratosTwin Im on the "**** sony wave" but like...i hate ubisoft and still deal with their sign-ins. Tokon runs well on my end too so im not hating the game, however i do hope they fix performance for my fellow PC players bc they're missing out
-
Daniel Niemczyk (@niemczyk_daniel) reported@HIDEO_KOJIMA_EN I was just playing a Ubisoft game—there’s a supercharged Ferrari in it. It’s a shame I haven’t checked out your games yet, since I’m not working at the moment, but I have bad news for all players: all the servers are hooked up to aggressive, radioactive police-style video games
-
BIBI (@IridescentSun_) reportedTHE FUMBLE NOT ENDED THERE, I SAW AC ODYSSEY GOT A DISCOUNT SO I BOUGHT. LORD UBISOFT GAME BACK TO BACK, HOLY ****. one had massive flickering issues on my 4050, and the other has ****** *** mobile game UI. For **** Sake.
-
波名度 (@Hamed__Alrajhi) reported@Ubisoft When i was fighting at the port The crew abandoned the fight and didn’t even helped their captain is that acceptable? Or an update should be done here to fix this @assassinscreed
-
_ (@xOGxRockStaRs) reported@UbisoftSupport I'm trying to refund Rocksmith+ cause i tried it again but it is still so bad comapred to rocksmith 2014 (14-day withdrawal right) but the problem is once i try to refund it the ubisoft connect turns to french and i cant change it
-
val (@exceedorbit) reported@SpekterAlt @ArifxD_v2 @InveighYT AC4 doesn't have any translation issues that I know about, unlike Ubisoft with ACfA. SEGA was kind of the goat because they were the ONLY publisher to translate the game manual. ACfA and 5thgen do not have manuals and FromSoft expected you to have read them before you play lol
-
Miguel Dagnino (@mdagnino22) reported@TheDivisionGame Hi, I've had a problem for a long time, and it's been happening again lately. Ubisoft Support hasn't been able to provide a solution so far. Please, I need help, since I've put a lot of hours into the game. case: 26473524
-
GAME REVIEW GUY 💿 (@GameReviewGuy) reported@MADkurious @rockstationonx I think the problem is this is just the start. Can you imagine Ubisoft saying you have to get Apple TV to see Assassin's Creed Hexe trailer first. Or Call of Duty partners with Hulu for theirs. It's just an extra hurdle for people to have to pay in order to essentially witness a commercial first.
-
Tayker (@Midnight_503) reported@astewart42 @Pirat_Nation 99% of ubisoft games. Soulslikers like me don’t have that problem