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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (75%)
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Online Play (14%)
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Glitches (5%)
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Game Crash (4%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play | |
 Saint-Jory |
Sign in | |
| Aubière |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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EbubekirTÜRKAN1903🦅🎮
(@ebubekirtrkan) reported
@BikiniBodhi @SimonRK1 nothing works properly in ubisoft. I think there are important issues to deal with, constantly adjusting the weapons badly, not finding a solution to the cheaters. And many ****** bugs and glitch. You have to tell them game going to die so.
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Davie
(@DavieDigz) reported
@UbisoftSupport Assassin's Creed Valhalla not showing up as a game to choose on on Ubisoft+ Please fix
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pheonix
(@pheonixR6s) reported
@ShlimeballR6 Ubisoft is trying to fix the meta... they're also trying to fix their anti-cheat, feels like whatever they touch turns to ****
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Gavin
(@Gavin47790323) reported
@Ubisoft @UbisoftSupport fix you terrible anti cheat every lobby im in is a cheater no kidding r6 is dying
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Blank Boi ⚰️
(@saltywan_) reported
@Ubisoft_UK literaly trash, i get the "ubisoft service unavailable" while trying to login, so i reset my DNS AGAIN (for the third time in the last few months). Restart, then it tells me im locked out, to try again later or reset my password, so i sent a few of those requests
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Angel
(@Angel20603128) reported
@UbisoftSupport @Turtle41924175 Hello ubisoft won't let me play online in assassins creed unity I'm on ps4 and it won't let me get error 0x70000006
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Hasyidan Paramananda
(@HasyidanP) reported
@UbisoftSupport @wyatt28790585 You don't know the issue? The Issue is in your game, when quit from the game, the R6.exe still running in the background doing nothing even already sync the ubisoft connect. It's stuck there until Force close or open task manager to force close it.
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Urutoraman K
(@kingcloud7) reported
@UbisoftSupport I started a topic at Ubisoft Forums on the degradation issue since 20th July. A lot of players have also shared their experiences on the issue. We are all aware with the server closure this September and we really appreciate if your team can quickly fix the servers.
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dife
(@MozartLmosa) reported
@growtopiagame WHEN UBISOFT FIX THE SERVER LOADED??????!?!???!??!? do we have to give ratings 1 first with 55k players on playstore?!?!? Hahhah
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JoeSanityy
(@JoeSanityy1) reported
Ubisoft got the worse customer service ever . ******* really scamming me Lowkey
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Lucifer🌠
(@xxxLucifer_xp) reported
@growtopiagame YO UBISOFT, FIX THE SERVERS
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David Davydovych
(@DavidDavydovych) reported
@growtopiagame Just the servers are potato cant even log in Ubisoft fix it plesse asap
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Conrad's Vlogs
(@conradsvlogs) reported
@UbisoftConnect I’m having problems connecting a new Xbox account to my Ubisoft account. Any help would mean a lot
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Kezuzoget
(@kezuzoget) reported
@growtopiagame hey Ubisoft why my max capacity 55000 is so bothered with it because I can't login. and it keeps overloading, will this game become a dead game?
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Colibri
(@error62233387) reported
@Ubisoft sell Siege to a company who will actually look after the game. Fix these game dropouts ffs!!
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XMUSIC2049
(@xmusic2049) reported
@Qlorax @WorldsXbox This doesn't make any sense. Ubisoft games are already on Xbox so buying them wouldn't change that. Also if Xbox lacks 3rd party games buying up a studio wouldn't fix that since it would make that studio a first party, and leave less 3rd party studios.
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yoshesque
(@yoshesque) reported
@UbisoftSupport I've just bought your ubisoft+ service for Anno 1800 and it's not appearing in the list of games even though your site says its available
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Lee Hayward
(@LeeHaywardGG) reported
My tolerance for bullshit is at zero right now. The sooner this planet is destroyed to make way for a hyperspace bypass, the better. Elon Musk was right, this is very likely a simulation and the developers are giving up trying to fix the bugs or even make it fun again (Ubisoft?).
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USAE McQ2
(@drake_hugh) reported
@Rainbow6Game Please fix your game, I can't get into a lobby without crashing, running into a cheater, or having a griefer. It is basically an unplayable "Completive" shooter. I hope whatever people you have over at Ubisoft working on Deving this game realize that. Stressed out
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WeLk
(@WeLkky_) reported
@growtopiagame I respect you as a team, you have done a lot of good for this game, but that does not mean that there's no room for improvement or for criticizing. The server issues have been a problem for as long as Ubisoft has owned the game, and still is an ever-growing issue.
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master_chief_2.0
(@ChiefTwopointoh) reported
@dangercart @FredSmith914 I say this completely earnestly: Modders are some of the best people on this planet. They keep old games with followings running (Skyrim) and fix the **** **** QA departments don’t get the chance to look at because Ubisoft’s CEO is late for his dinner of Bigfoot steaks
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Soul (CW: Bleach)
(@Z3RO_Myth) reported
@LunvMaxm @JamieMoranUK Yikes, sounds like Ubisoft should go back and fix the resolution.
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MetalDragonX
(@MetalDragonX) reported
I'm really angry with this issue. Cyan and Ubisoft also would be very upset that their game is being confused with an artist that wasn't even credited in their product. I want to contact a person (a human person to handle this as I'm aware this was a machine and I trust a person.
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Makossi
(@RealMakossi) reported
@UbisoftSupport @RawDev13 please help me fix this issue ubisoft
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Sayendra Basu
(@SayendraBasu) reported
@UbisoftSupport Hi! I cannot use any service on Black Flag, like fleet, inititiates etc. It is asking to connect Uplay but Ubisoft connect is already on. I have tried Firewall exceptions but there is no change. Is there any solution for it? I am using Windows 10.
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AJ 🤭
(@BlueZombieAJ) reported
I'm done with Siege, too many bugs. I played 2 games and headshot 15 people. None died, I even checked replay. I'm uninstalling this piece of **** game is fixed, which knowing Ubisoft devs, will be never. @Ubisoft @Rainbow6Game fix your ******* game.
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Bond in a Box
(@BondsBox) reported
@fsrmn_ @PMaka1991 Changing requirements isn't the issue. It's changing them with getting permission to do so from Xbox. Ubisoft requested the change and gave their reason and were granted it. Xitilon did not.
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edge
(@edge_twt) reported
@growtopiagame Thank you Ubisoft, very cool. Haven’t been able to login for the past 2 hours.
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cnoze
(@cnoze1) reported
@growtopiagame ubisoft ******* sucks i havent been able to play in 2 days. Yall have alot of money dont u? fix ur goddamn game
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Flozzy
(@Flozzychopss) reported
@UbisoftSupport second game in a row what’s the point playing your **** game if you can’t fix a glitch which is so simple to fix just don’t allow people with the same username to reconnect. Simple fix but yet again Ubisoft fails to do anything.