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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Desi Rosenberger
(@DesiLikeArnaz) reported
@assassinscreed @Ubisoft @UbisoftSupport Looks like people aren't happy with you anymore. Can you blame them? You can't make games right the first time. Nor will you fix them.
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kate
(@mytholgys) reported
@assassinscreed still not working for me ? i’ve contacted ubisoft support and got no response, i’ve had the season pass for 6 months and now it says i need to buy it again ?
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KING SHARK IS A SHARK
(@Ralphjds) reported
@Ubisoft @assassinscreed Please fix this bug my controller keeps vibrating 24/07 and rocks start to appear and this happens when I pick up the new weapon for the DLC
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Joe metch
(@Joemetchdabest) reported
@UbisoftSupport How do you constantly have these problems. Everytime I log into twitter Ubisoft is fuckiong up something again. can't you ever do something right for a while. Pathetic company. Wish you would just go under.
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Alli
(@Gimmechange) reported
Ubisoft plz fix uno on Xbox already. YOU CANT EVEN LAST ONE ROUND @Ubisoft @UbisoftSupport @Ubisoft_UK
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𝘽𝙞𝙨𝙢𝙪𝙩🇨🇿
(@Bismutos_) reported
I cba with siege.. first it causes my pc to crash and then whole uplay with game crashes after we get into another match..
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JAWs
(@JAWSGames) reported
Hey @Ubisoft @UbisoftSupport any chance you guys fix photomode? It hasn’t worked for me for months, assumed it’d be patched but never has. Essentially, I can’t do any effects cause when I press down it turns off the grid and snaps the photo....
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The Guy
(@Theguy489) reported
@NotLampsy @Xbox @Ubisoft That's more your issue than theirs...if there's something wrong with your ethernet connection it's more the connection from the cable, something is either bent or *****...
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DarcCage
(@Darccage1) reported
@backfromdead16 @JustAnLED Just like I said in the tweet. Gamepass is awful for future of industry, and my prediction is that Ubisoft will partner with Xbox to put their F2play games on gamepass. Live service games, gamepass, Xbox partnering with EA, is awful. They are ruining the industry
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Finnegan Hark
(@FinneganHark) reported
Once I finish Assassin's Creed Valhalla on Stadia, I think I'm going to dump Ubisoft+. It looks like there's SO MANY GAMES, but most of them just aren't that interesting. Plus with the announcement that Ubisoft is moving to a "games as a service" model, I think I'm tapping out.
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Rob 🌌
(@RobbaLobsta) reported
I love how UNO is still broken on the Xbox Series X hahahaha @Ubisoft when are you going to fix this? It's been over 5 months and nothing has been done
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Tygress
(@TygressD) reported
@gemini_009 @Ubisoft @assassinscreed Because if you read the previous tweets from UbiSoft, there was an issue that popped up on all Platforms for the season pass holders that prevented the systems from seeing that the user was a Pass holder.
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Fentnyl
(@Fentnyl1) reported
FIX YOUR GAME THIS **** CRASHES EVERY 2 SECONDS @Rainbow6Game @Ubisoft
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The Guy
(@Theguy489) reported
@NotLampsy @Xbox @Ubisoft I highly doubt they would since it's not their issue...
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finkleroy
(@realfinkleroy) reported
@Levelboy14 @Blootrix It looks like it's the same price on Fanatical and GreenManGaming. I haven't used GreenManGaming, but I've bought tons of games from Fanatical over the years, and I haven't had any issues. I bought the Far Cry series on Fanatical and had no issue having them activated on Uplay.
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CrashFan96
(@CrashFan96) reported
@SirHelpMeThe2nd I feel like Rayman could be CP10, but Crash Bandicoot is a lot more likely because of his recent game we got, so that could happen for sure. Sadly, Ubisoft haven't made any Rayman games since Legends. For CP11, Master Chief could be fighting against Banjo and Steve.
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Extinct__
(@LiamMabey) reported
@assassinscreed So I've literally just started the dlc and it's already broken. The king guy is stuck on a wall. Ffs ubisoft
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Desi Rosenberger
(@DesiLikeArnaz) reported
@UbisoftSupport You don't care about your customers or your games. You are "aware" of the problem with UNO for the Xbox One. You say "We'll fix it ASAP." that was 6 months ago. You won't give refunds. All I can say is I hate your company. I have tossed my old games. @Ubisoft is unreliable.
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Randomly
(@Randmlyy) reported
Its ridiculous how ubisoft still didnt fix the "in menu" glitch its been 2 whole seasons
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mlgXXX808
(@mlgxxx808) reported
@Ubisoft @assassinscreed botch viking raid glitch
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Allison (👩🏻) 🎮📸
(@Amianan_NiRaGuB) reported
@AkillesDHero @Ubisoft @assassinscreed Really? That's odd. 😳 After I purchased the season pass last night, I quickly downloaded the 1st DLC w/o any issues.
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theburgerking
(@funkinpunker) reported
@theRealJayDub2 Ubisoft latest big name studio to go free to play with only 2-3 exclusive games a year. Microsoft are in huge trouble
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Memb
(@DJMemb) reported
@UbisoftSupport I recently got the gold edition of IFR but I’m having error code 0x7000015f and I can’t access my prism wings and can’t connect to the Ubisoft connect
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Finnegan Hark
(@FinneganHark) reported
@GendoWasRight Not really, it’s been a service that delivers games. Games as a service feels like Black Desert Online, Genshin Impact, etc. Ubisoft games seem to be creeping that direction but they’ve outright said that they’re now diving in with both feet.
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SomethingCoolGaming
(@SomeCool_Games) reported
@Ubisoft @assassinscreed The achievements on Xbox are not live please fix
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Argentum
(@Argentu10437948) reported
@JordanGriz95 @assassinscreed The problem is since November, 2020 on PC. 1300 replies in their forums on this quest, no action taken by Ubisoft. I started a new game and now another quest is bugged and progress cannot be made. I am highly disappointed.
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Einarr Ironwall
(@bayushirikimaru) reported
@Ubisoft @assassinscreed I bought the season pass but I'm unable to download it yet. I'm on ps4. What is the problem?
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♡Stormy Fangirl♡
(@Stormy_Folf) reported
Ubisoft connect is awful "A ubisoft service is temporarily unavailable" Tried every fix on reddit The one thing that worked was starting it in offline mode then switching to online BRUH @UbisoftSupport this needs addressing
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Not Lampsy
(@NotLampsy) reported
@Xbox @Ubisoft Would it be too nice to help me fix my Ethernet port?
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Qhosty
(@qhostyR6) reported
@PopzR6 @Ubisoft Never has happened to me but wow that’s broken