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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (61%)
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Online Play (22%)
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Glitches (8%)
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Game Crash (8%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Paris |
Online Play | |
| Nanterre |
Glitches | |
 Bengaluru |
Sign in | |
| Ahmedabad |
Sign in | |
 Düsseldorf |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Zavannah
(@Zavvannahh) reported
@njjjnbh @report_yankee @Rainbow6Game The vast majority of problems on console are beyond Ubisoft's control.
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Kuba
(@Kuba89284194) reported
@UbisoftSupport I can't sign in to ubisoft connect because there's no verification code on my e-mail.
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Jordi ひ
(@unlows_) reported
@Ubisoft i haven’t got my twitch drops and everything is linked so i don’t know what the problem is
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v
(@CookieFanboy) reported
@DrMojoJojoXyz @Wario64 It won’t. Ubisoft have their own subscription service and it’s on that. That’s why there are no Ubisoft games on game pass
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Craig
(@CraigCWR) reported
@Luke14Lynch @MrGrimothy Seems like a lot of game developers have a crunch issue. Never looks good does it, look what came out about Ubisoft.
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Kuba
(@Kuba89284194) reported
@UbisoftSupport I can't sign in to ubisoft connect because there's no verification code on my e-mail.
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Eric Clark
(@EricClark) reported
@TheDivisionGame Folks, it was more than likely (unconfirmed) due to Ubisoft Connect. Some players reported seeing a crash related to Ubisoft Connect attempting to update achievements. If this was because of Ubisoft Connect, don't blame Massive this time, blame Ubisoft.
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Mahwardy
(@PandaMarius) reported
@assassinscreed @Ubisoft So, i was doing those goddamn river raids to get rid of that quest with the sword, i got the sword, i also got a piece of armor as well and since i was already there i said to try to finish the other one too with them 2 pieces of armor, etc. After almost 3 hours i got a crash!
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Michael Petrie
(@MikePet901) reported
@Ubisoft @Rainbow6Game @UbisoftSupport fix your game on console, there’s a bug where all sound goes out and the game crashes and I’m sick of getting abandon penalties cos the came ****** up
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🥦tomato emoji
(@EmojiTomato) reported
@Rainbow6Game If nobody fixes the DDOS and MNK problem then the game will die. I am not saying that it is Ubisoft’s responsibility to fix it, it is just a fact that cheaters can just get away with using MNK and dosing because they know you can’t ban them.
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vignesh sethuraman
(@rapidthunder) reported
@UbisoftSupport My case has been escalated since past one week to the internal team and still no update. Please help. I have a Ubisoft Account for the last 11 Years and never faced any issues. I'm literally begging for a response.
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Anselmo
(@Alph4Vill3) reported
@UbisoftSupport still crash after same 4 minutes playing, isn't changed anything. no update or download for TD2 or Ubisoft Connect launcher
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Mert
(@Light_Blade57) reported
@ForHonorGame Ubisoft, why have I kept getting critical errors lately?
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Jay
(@SHDAgent) reported
@UbisoftSupport For those that are still having issues, I figured out how to get mine working. I verified the files on Ubisoft Connect, which found some corrupted files. After repairing, the game began downloading a new patch. This fixed the issue for me.
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AueR
(@R6_AueR) reported
Anybody has problems with uplay/r6 connection?
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vac9181
(@vac9181) reported
@Ubisoft @Ubisoft_UK @TheDivisionGame soooo eta on pc fix ??
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Chris
(@chris29jordon) reported
@Ubisoft No seriously, Uno keeps crashing and it’s really annoying please can you guys fix this
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Steffi Thompson
(@SteffiThompson) reported
@Ubisoft @FenyxRising is it going to crash every 4 minutes as well?
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Emiliano
(@Emilian92191524) reported
@Ubisoft Because you sued area F2 your ranbow six siege costs money area F2 you don't have any problem with the other games so that the lawsuits because of you many people are desperate for a new game to come out as area F2
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Je' Daii Sicarii
(@DaTruHeroPlays) reported
@Ubisoft @UbisoftSupport @assassinscreed I have been dealing with a number of issues with #ACValhalla since I purchased this game about lil' over a month ago. Now, I've run into a stick drift bug that honestly and literally makes the game unplayable. And it only happens in ACVal
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Tofannaki/Goule-man
(@GouleMan) reported
@Ubisoft I have a problem with the watch dogs legion online mode I can’t access it on ps5 right now the game crashes every time I try to join a public free roam 🤔
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Kanine
(@l_Kanine_l) reported
@Ubisoft people be tryna get you banned on siege for lagging and not being able to move. like wtf. if i get banned for that ima be pissed @Rainbow6Game
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शिवांश दीक्षित
(@shivansh16Dixit) reported
@Ubisoft @TheInfamousPN @FenyxRising Fix assassin's creed Origins! I have a gaming laptop with 9th gen i7 gtx 1650 4gb, 8 gb ram and with latest nVidia driver. I feel like I've wasted money on your game. It mostly gives me 19-24 fps in the city region of Siwa. How am I supposed to play this game like this?
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Steezy MTB
(@Hustler_4_Life) reported
@zironicdk It would be considered an easy and viable fix. Ubisoft does not do those.
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not.rocky.balboa
(@Not_Balboa) reported
@JOSH_GORDONXII It’s lousy with game breaking bugs. Literally stuck about 2/3 of the way through because of a 4th game breaking bug. Been stuck on this one since January. Literally cannot progress because the developers won’t fix it...@Ubisoft blew it on this one...
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tristan veivolo
(@Helgast7) reported
@KSR6S on this I completely agree, in my opinion ubisoft should go ban all smurf and put an anticheat that really works and all the problems would be solved. A piece of advice I can give you, ask to get verified on tabstats even on the smurf and you should no longer have problems
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Rodri.Gallego
(@RodriGallego3) reported
@UbisoftSupport @TheDivisionGame Thank you Ubisoft, you broke the game with the new update and still keeps crashing every 10 minutes. The GE is still on, today in day 2. So, what are you doing? how is that the crash is not fix yet? So how long is going to take and how many days of the GE are we gonna lose?
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I JKZ I
(@xJKZxx) reported
@INTERRO @INTERRO can you please somehow tell ubisoft that there is the cancell glitch again where you can win one round and they can just leave in the first round and the match is cancelled the second round its so annoying it costed us so many free elos
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Kyuツ🐧 | Kyuvii👀❤️
(@xKyubii) reported
"Culpablo" and "killergas" doing MMR Glitch and losing, now they cancelled 2 times in a row after they lost the first round... whyyyyyyyyy ubisoft just want to play some games 😢
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reginakian/kisaka
(@aIizardtooth) reported
@Ubisoft @UbisoftMTL PLEASE FIX THA SIEGE MMR SYSTEM!!!!!! WHY I ALWAYS LOSE MORE THAN I WIN AN WHY IM ALREADY AT 50 ELO A GAME AFTER 20 MATCHES????? And i cant even play w my friends cause of the new mmr difference. Plat on one account silver on the other. Makes no sense.