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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Colony |
Sign in | |
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Xenuqs
(@xenuqs) reported
@Rainbow6Game I have reset my Ubisoft account password twice and still cannot log into it. Please solve this issue.
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David McKay
(@itsdavidmckay) reported
@FenyxRising just started the game and am enjoying it! However, the HDR is messed up with the game on PS5. Everything looks washed out. I checked online and others are reporting this. Any updates coming to fix it? @Ubisoft
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Vignesh Sastry
(@SastryVignesh) reported
@Doki_R6 @Rainbow6Game Earlier the cheating problem was only in the higher ranks but now it's common even in the bronze lobbies. They don't even get banned. The essence of the game gets ruined leading us to play something else for a change. @Ubisoft please fix the cheater problem asap
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Skakilia
(@QueendomSpleens) reported
@Ubisoft oi, what's with the fast travel glitch? All the workarounds are for it being unavailable. Not just loading me in the same spot but unable to move. Rude.
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SixKeys
(@SixKeysUnlocked) reported
@Angi_AN @JamesD_AC @Memento_Gallery I don't think these are inherently RPG problems. It's all about the design. I recently replayed an RPG from 1995 (Suikoden) and it still holds up incredibly well. Ubisoft (and many other companies) unfortunately design their games with MTX in mind, hence the excessive grind.
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Nick
(@evansnick8) reported
@Ubisoft @UbisoftSupport please fix the bugs in assasins creed valhalla. I can’t 100% complete it because I can’t fight the last sister and get the last treasure. I’m pissed.
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Worldwide TKO
(@JustGam51230023) reported
@Ubisoft @ubisoftstore we really need that ac creed unity remaster please ubisoft! Keep the parkour fix up those bugs and bro make it happen for Next Gen! Tbh I dont like AC Odessy and Valhalla, the world is too big and it gets really boring all the walking and fighting, AC Unity has potential hdr 4k60
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Max 🐋💨 (TWITCH AFFILIATED)
(@ThatLazyOtaku_) reported
@AbbasSpace @NeoGameSpark Well they already announced that was coming this year so I doubt they would make a leak email to reannounce it. Probably Ubisoft play or whatever their service is called
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Howard Rabb
(@Howard_Rabb) reported
@UbisoftSupport My Ubisoft Connect - AC Rogue still hangs at logging in, and doesn't seem to be connecting. Is this still an issue?
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peter42O
(@peter42O) reported
@PSVMMXX Okay. Asked because they're Ubisoft games and wanted to know if you had any issues with them. Anyway, it's most likely Valhalla but when I setup my TV this week, I'll let you know the settings im using.
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brick
(@sawyerjoaks) reported
@Ubisoft @assassinscreed PLEASE fix the glitches in Valhalla that 1. spawns you into the game drunk regardless of the fact you aren’t 2. limits arrow capacity ( to 12 for hunter bows) even if you upgrade the quiver it’s getting really annoying and tedious
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Dave D.
(@capt_neb) reported
For the love of god though, someone tell Ubisoft to fix the jank-*** control system. Please. They should rename Assassin’s Creed to *** Controls.
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Abu Saleh
(@DrAbuSaleh5) reported
@G2Pengu Ubisoft is always lazy unless there is a glitch in ingame store
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THEY LOVE to COMPLAIN
(@ComplainR6) reported
@TigzR6 Go to uplay, login on ur account and buy it in uplay and I think it work
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Thomas Winnick
(@thomas_winnick) reported
@Ubisoft @assassinscreed I collected all the artifacts in Cent but it says i still have one to get. Does anyone else have this issue or know of a fix?
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⚡Justin⚡
(@GoGoMMJ_ttv) reported
Hey @Ubisoft do we have a patch coming for @assassinscreed to fix this respawn drunk thing? Every time I revive or boot up eivor is drunk and im not a fan.
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Vic for Congress
(@the_pit_viking) reported
@MetalSolace It came with the ultimate edition, which is apparently what you get when you sign up for Ubisoft's subscription service. You CAN buy it for helix credits (cash-based store currency) or opals if you grind through Reda's quests.
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Detes Attached
(@Rynamyx) reported
Can @Ubisoft hot fix this AC Valhalla bug where Eivor always loads in drunk off his ***.
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HoboPlays69
(@HoboPlays69) reported
@Ubisoft #AssassinsCreed so every time i load my game I’m drunk like what is happening! This winter event is buggy as hell please fix the game!
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Clutchminister
(@Infinityeet) reported
Rainbow Six Siege is the worst game in dealing with hackers Cheater here and there and everywhere Good Job @Ubisoft @Rainbow6Game Maybe you fix it one day and make the game good
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MrPiggyG
(@MrPiggyG) reported
@UbisoftSupport hey I and my friend are on rainbow Six Seige but Ubisoft connect says that we are both offline and we can't invite each other. Is there a fix?
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Joshua Backus
(@BackusJoshua) reported
The most broken PlayStation game I’ve ever played. Can’t get through a single play session without an error and a game crash. Great job Ubisoft!! #ACValhalla
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m4x.-
(@m4xR6S) reported
@DieserArrow I mean, it's actually outrageous that R6 is a game, which 1. Ubisoft is the only game that is active in esports and 2. there have been problems for years that are also known from Ubisoft, which I assume. Bugs + Balancing I think is more important for the developer to make the
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Wolv
(@WolvR6) reported
@ComplexzR6 I’m 14 tryna go pro. I just go by “Focus on the present but shoot for the future” Idk, I like to hope sometime within the 4 years it’s gonna take for me to be 18 Ubisoft will open up their eyes and fix the game
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Shadyface
(@Xoibur) reported
@ubisoft Please fix your Ubisoft Connect. I just friggen made my account and yall banned me already for several incorrect login attempts? What the hell?
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Dereck Toy
(@DereckToy) reported
@Jorraptor So I did notice one detail in Valhalla. You can't Leap of Faith in Norway even if you have the skill from the Bereau at your settlement. Ubisoft really needs to fix this. #LeapofFaith #ACValhalla #EviorSwanDive
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Paul A. Kimball
(@Paul_A_Kimball) reported
@Ubisoft @assassinscreed loving #ACValhalla so far, but when can we expect a patch that addresses the quiver glitch? Workaround doesn’t work for me and it’s SUPER annoying...
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Angi Wallace
(@AngiWallace) reported
@assassinscreed My Yule Festival disappeared. Will you extend the date and send a patch or fix?? Not fair for those of us who got the game not to get the extra content! I bought the Ultimate Edition Steel Box and thought it covered everything! @UbisoftSupport @Ubisoft
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Dennis Bernadas
(@DennisBernadas1) reported
@growtopiagamees @growtopiagame I will ROLLBACK! to the day when the problem started and lock the ut and gaia and other items that are need to be done. And find where are the things had happened. What if its not found? Why not? I know ubisoft, this company has a lot of successful games. Why not call a help?
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Dustin Hazel
(@dustin_hazel) reported
AC: Valhalla is incredibly broken. So disappointing😤 @Ubisoft