Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 21: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pont-Saint-Vincent
|
Online Play | 13 hours ago |
|
Orléans
|
Sign in | 2 days ago |
 Newport News
|
Sign in | 3 days ago |
 Umuarama
|
Glitches | 4 days ago |
|
Sète
|
Sign in | 4 days ago |
 Fischerbach
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy G. (@XeoMafia) reported@BRAP_Podcast You can't simultaneously objectify COD's value & subjectify Fortnite Crew & Ubisoft Classics. Again, there's too many variables to account for. The entire service is predicated on what the individual values. So saying COD added value or it's removal decreases value is subjective
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GLWR_RaKop (@RaphR6SPS) reported@UbisoftSupport Hello, Ticket 25982742 opened on April 30th, still without any response. Issue on Tom Clancy's Rainbow Six Siege: Ubisoft Connect connection/synchronization error (CE-108255-1). It works on other accounts but not on my main account. Ticket escalated on 01/05. Thx.
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Jpofferz | ~KH4 WAITING ROOM~ (@jpofferz_ttv) reportedThat Ubisoft live service image did irreparable damage to the AAA game industry by convincing moronic executives that a infinite money glitch existed
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Pyranthos (@pyranthos492) reported@Ubisoft I almost deleted my account today before remembering a vital service you provide. Regular reminders as to how much you suck, and why you don't deserve any money from anyone.
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🧊 (@70Icebomb) reportedI may have been buzzed but my point still stands. Fix it. @Ubisoft @Rainbow6Game
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🖕Gamehopper🖕 (@GamehopperPlays) reportedALLRRRRRIIIIIIGHT! So, I can genuinely manage to get the ubisoft launcher to open so, I can play black flag on Linux without the need to install it with bottles. Thank GOD! That's a problem solved!
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🦑 (@teddyekati) reportedSo I bought far cry 5. Downloaded it. Wanted to play it. But @Ubisoft had a dumbass launcher instead of just running the game. So I try to create a stupid @Ubisoft account, but it won't let me, saying there are errors, to try again later. So I try to contact @Ubisoft support.....
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Kevin Tierney (@CatholicSmark) reported@MR3Dev @Grummz Ubisoft doesn't seem to think so, thinking even with it they won't be profitable until 2028. This is a game studio systemically broken. One good game wont fix it.
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Emissary Commandant (@EmissaryCmmndnt) reported@juanmawl The girl was never the target. Secondly, this whole thing was just a troll aimed at Ubisoft for constantly choosing clueless people, it wasn't about her. She was just the catalyst. The real problem is their marketing strategy, which grants mass access just to save money.
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Emissary Commandant (@EmissaryCmmndnt) reported@LifeisaGameMag @Higgs_GG I mean obviously, since I started this, I was just trolling Ubisoft about bringing her on for advice. I never said she's actually giving feedback there, but everyone just played broken telephone and lost the plot.
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Codigo exe (@Codigo_exe) reported@Dr_HarleySawyer I think it's a valid concern. Honestly, a director with a game in the genre as a reference instead of so many live-service games would've been better. Especially coming from companies like Ubisoft or EA, which don't have a good track record with executives moving to other studios
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Simon 🏰 (@SIMMOHN_) reported@EmissaryCmmndnt There's no shortage of reasons to have issue with the way that Ubisoft handle things but I don't think wanting to advertise their game to a far reach is one of them. You'll also find that a majority of large video game companies do this
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Kemonogroyper (@KEMOgroyper) reported@revenant_MMXX You still haven't defined what "industry plant" means or why I should care. Most games in the west have government support now because our economies are broken. Ubisoft is funded by TWO governments. Go dilate over Assassin's Creed now to be fair.
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CONTENT CROW (@C0NTENT_CR0W) reportedWho’s gonna tell @Ubisoft, they have to fix the game for us to play it
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All-Father - 🇵🇸 (@AllFatherMedia) reported@SSGSentinel A big Ubisoft problem for a long time now has been trying to make games that cater to everyone and capture the largest possible audience. But that means they become generic copies of each other. Hence the "Ubisoft open world formula." Making a "niche" game that actually caters to tactical shooter fans is a good sign.
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Emissary Commandant (@EmissaryCmmndnt) reported@GeneratorRexy @RavenMentore I hope so, but the franchise is already dead at this point, and Hexe doesn't look convincing based on the leaks. Besides, what is Ubisoft even supposed to fix after all the pieces of **** we’ve been given?
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Roudansk Alamir (@RoudanskAlamir) reported@OLD_NEET Someone other than me said it best: the hate on small details & realism is very weeb-coded because not a single one of these types would have a problem with it in a Kojima game. I'm actually surprised to see such praise for an Ubisoft game.
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Артур (@Artur2087866477) reported@brooktech @Ubisoft Report your issue to Sylas_techz1 here on X
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Grummz (@Grummz) reportedGamers voted, Ubisoft died. - 1.3 BILLION euros in losses. - Tough Austerity measures imposed. - Historic low in Ubisoft history. - Will not return to profitability until 2027 or 2028. - Ubisoft will focus on live service games. They told us Ubi was winning, that the chuds had no effect, that Assassin's Creed Shadows was doing well. Ladies & Gentlemen, take your victory lap. No studio was more DEI infested than Ubisoft. You voted with your wallets and took down one of the biggest AAA game companies in the world.
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TheKonerProject (@thekonerproject) reported@Orkanos @BLACK_TVSK @UbiMassive Please make sure that the next The Division isn't just a "3" but a live-service just The Division or Online? It should be truly graphically groundbreaking for next generation, especially the characters/faces, Ubisoft always messes it up, this franchise has so much potential.
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BikiniBodhi 🇸🇪❤️🇺🇦 (@BikiniBodhi) reported@flawed_has_been Regardless, it boils down to ubisoft to do their due diligence after a report happens, reporting is one thing, actually enforcing something despite lack of evidence is the problem.
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Gunnar_LeBarbare (@gunnar4129) reported@UbisoftSupport Can not login to ubisoft connect, ****
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Bosrel (@BosrelPlays) reported@thegameawards I’m most hoping that there are ZERO live service games announced. In all seriousness, Physint, Intetstellar, KOTOR, Fate of the Old Republic, Faye a GoW story, Uncharted revival, the demise of Ubisoft, Darksiders 4, new Tales of/Trails/Ys/Star Ocean
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Red&Dread (@RedandDread) reported@UbisoftSupport @Ubisoft @TheDivisionGame I have been getting an unusual amount of Delta errors ever since the last major update. I know you're experiencing issues with your servers but this is a joke. When is this going to be resolved? Frustrtaing Ps5 Division 2
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James (@James2607298361) reported@kikegames97 @PSPlusES @Ubisoft_Spain not ps plus, ubisoft plus a service nobody gives a **** about
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MyMaryJane🇺🇸 (@Jaucy3) reported@UbisoftSupport I’m trying to link my old PSN to the Ubisoft account I’m currently using. I opened a ticket to resolve the issue but I read I can try tweeting at you guys to help me speed it up past the possible 2-3 days
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Neptune (@Neptuonee) reported@JesterJum I tried to play assassins creed unity and it wanted me to sign in to Uplay so I can play. **** you @Ubisoft
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Meridius Duncan (@Meridius513) reported@Ubisoft Fix your ******* Game, there should be absolutely no reason I’m getting jumped by four players and I have no revenge proc m. HOW IS THAT EVEN POSSIBLE???
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Davuxz (@Davuxz) reported@BoundaryBreak I would rather have ubisoft handling the IP but with new entries. Starlink has its issues (characters, repetitive missions, the toy gimmick) but it felt so good with the adittion of StarFox crew and the worlds were great. I hope they get a 2nd chance with the IP again.
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Raven (@RavenRanks) reportedThat moment when you lose 1.3 billion but you're still not the problem. Wow Ubisoft. Just wow.