Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (54%)
• Online Play (22%)
• Glitches (18%)
• Matchmaking (4%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Noisy-le-Grand	Online Play	4 days ago
Toronto	Sign in	4 days ago
Madrid	Online Play	5 days ago
Barranqueras	Glitches	5 days ago
Acapulco de Juárez	Glitches	5 days ago
Kowloon	Online Play	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LAZOS NIK47 (@LAZOSNIK47) reported 1 minute ago

  EA, activision, ubisoft no one talks about these other things that are unprofitable, for EA the same game every year and no one has a problem💀

• 
  𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported 2 minutes ago

  @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved

• 
  Derg Burg 🍔 & Yeen Cuisine 🍕 (@RuggedTheDragon) reported 3 minutes ago

  @Fusionxxgaming Both times the Call of Duty developers reduced the matchmaking and it caused way more people to quit. If you remove it entirely, it will cause the entire game to crash. That's exactly what happened with XDefiant. People failed the game, not ubisoft.

• 
  Grummz (@Grummz) reported 3 minutes ago

  Ubisoft FORGOT to include the GAME! Heroes of Might and Magic III, Complete Edition, was an empty box. The AAA publisher with massive QA departments and billions of dollars shipped a 23 kiloBYTE dummy file that errors out when you run it. It took them over 10 hours to fix it. People who bought the game were absolutely furious and reviews tanked. This is why people are mad at AAA publishers who act like they absolutely don't care about what they are pushing out.

• 
  XxTr3m3Ly 74m3 (@n0nc0mposmentis) reported 7 minutes ago

  Star Wars Outlaws had this problem but it's much worse here. I don't want anyone to speak. It's so ******* bad, it's feels so low effort and generic to almost be a satire of Ubisoft Open World Formula. Good god. Who wrote this **** ?

• 
  EDDIE 🇺🇸✝️ (@StandWithEddie) reported 8 minutes ago

  @Stuntguy777 I experienced same issues and tried reaching out to @Ubisoft but got no help and was introduced to Message @Robbfixx ON TWITTER and he helped me out. You could try him too

• 
  PHNX DAO🔥 (@PHNX_DAO) reported 9 minutes ago

  Ubisoft didn’t forget to upload the game. They uploaded the folder where the game was supposed to be, then apparently released the folder as a live-service experience. (1)

• 
  Rauf Fatalizada (@rauffatalizada) reported 16 minutes ago

  @Ubisoft @AccessTheAnimus @Ubisoft I cannot play AC Origins which I purchased legally on Steam because of your stupid launcher and account verification system. Why there is online requirement for the offline and story mode game? I wasted more time to reset password and login more that the actual game.

• 
  Koke (@kokesher3) reported 18 minutes ago

  @Grummz Ubisoft needs to be bought out or crash and burn, this needs to stop. Gamers deserve better.

• 
  Godleftmeunfinished (@_Dr_phantom_) reported 19 minutes ago

  It's so disgusting how Ubisoft treats Linux users, literally losing money for no reason as this will not solve the cheating problem. For Honor is actually one of Ubisoft's best games so this is really unfortunate and unacceptable. I really hope Valve finds a way to counter this.

• 
  Silverizer (@Silverizor) reported 21 minutes ago

  @petarprokiller1 it was a hacker that got into the code and made a fake update, according to the ubisoft support team. and because of that they made another small update to fix it all afterwards but the damage was already done

• 
  Glitch (@GlitchTwitched2) reported 23 minutes ago

  So my take on this is Im personally not gonna bend a knee to everything they do I respect the devs and the ppl who are truly passionate behind some of Ubisofts IP’s I will always be extremely cautious around Ubisoft and their bullshit And im not a problem for doing that

• 
  Guff (@NoLimitGuff) reported 25 minutes ago

  @Rainbow6Game Yo ubisoft FIX YOUR ******* GAME HOW ******** AM I IN A RANKED GAME BLUE SCREEN FOR 40 MINS ALREADY

• 
  Swizzy (@Swizzy2488) reported 29 minutes ago

  @T3MSII @UbisoftSupport @Rainbow6Game Bro same. I know its just Siege too. Been playing Mortal Shell 2 on Ultra everything and its smooth af. Ubisoft had to fix this.

• 
  Lee Helck (@LeeHelck) reported 30 minutes ago

  @Ricco_Wrld my issue isn't with the game, it's with the studio. they are one of the worst, second only to EA and Ubisoft. but go ahead, enjoy the game, i'm sure it will be fun. it doesn't effect me in the slightest.

• 
  Dilly Dork (@DillyDork) reported 31 minutes ago

  @PrizrakLuganska @PhantomNarukami Concord was a multiplayer live service game advertised on that. People knew the servers would go down eventually. The Crew however could have been ported to an offline version to remain playable, but was delisted by Ubisoft instead

• 
  Richard Fisher (@richfish84) reported 31 minutes ago

  @stupidcoolin @Dearg_Gosling GTAV is no better than any ubisoft game aside from the online aspect. A living breathing updating city can't save a game if the missions are the same as 10 years ago. If it's great I'll buy it and play it, no issue. I'm not hating on it, I just want a better campaign than GTA V.

• 
  Ace (@acetomato1) reported 33 minutes ago

  @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

• 
  Doge_Day (@Doge_Day21) reported 42 minutes ago

  @madcap412 Woah woah, go after rockstars and Ubisoft all your want. Go after insomniac or Santa Monica then we got a problem

• 
  nug (𒈬)⚔️ (@nugnug101) reported 43 minutes ago

  Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

• 
  Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported 48 minutes ago

  @Ubisoft @RaymanGame Is this true or is it an error?

• 
  LUCK -E 🔥 (@D3goz4ruyo) reported 48 minutes ago

  @Zora2742 @suhostrikes @wuwapri Those ubisoft game are paid game with full finish story while Wuwa is live service tho. That would mean they have to operate two open world that need updates every few months at the same time. Sound like a hassle to manage

• 
  Rather have hope then none at all (@MaroModo) reported 49 minutes ago

  Insane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.

• 
  John Can’t Lie (@JohnKrunik) reported 49 minutes ago

  @tonydotstyle @matiasgoldberg that was 10 years ago, we got a lot more efficient handling memory etc. and you're trusting ubisoft to actually know their ****? anyway, if done smartly it wouldn't be an issue, just that it needs more effort and actual knowledge that rockstar india probably lacks

• 
  p (@Mayman07723111) reported 51 minutes ago

  @SangheiliRipa @SeaDork @StoneMountain64 I mean regardless you think rockstar make good game or not,his point is more of downgrade/peformance issue of the game itself which is what happen to ubisoft that fans refer as "Ubisoft downgrade" which rockstar far from that stigma of downgrading the fidelity of the games

• 
  Romano Kleinwächter (@SftwrMnsch) reported 52 minutes ago

  @xdadevelopers @Ubisoft no protection is meaningful, if all is client side. That simple. Even kernel level anti cheat crap (what no serious dev would introduce) does not solve this issue.

• 
  Raheem Nicholls (@IslandDeMan) reported 52 minutes ago

  Hi, good morning im having some trouble logging in to the game that started last night. Think either the server may be down or expriencing techinal diffucilities im on xbox. Tried accessing server page on ubisoft but that page wont load error code is Uniform-01 @TheDivisionGame

• 
  jh0rge (@jh0rge_) reported 59 minutes ago

  @justdancegame The real issue is that Ubisoft has zero competition, so they give us bare-minimum effort, no updates/fixes. They forced a broken live-service launcher full of lag and crashes, while stripping away core features like the World Dance Floor and downgrading Unlimited into JD+. (1/2)

• 
  Steve Baker (@darthv72) reported 59 minutes ago

  @GTArajgaming @TYPOGRAPH1C @XBOX Ubisoft had licensing issues and were forced to revoke. As long as you have the disc, you can play it as much as you like. Even if they revoke the digital license. Forza horizon 4 has been pulled (digitally) due to licensing. I can still play it. you are overthinking it.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 60 minutes ago

  Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport