Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (69%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Fort Plain	Online Play	20 hours ago
Greater Noida	Game Crash	2 days ago
Chaingy	Glitches	3 days ago
Saint-Maximin-la-Sainte-Baume	Online Play	4 days ago
Campinas	Sign in	4 days ago
Toulouse	Glitches	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edco (@cloud154532) reported 26 seconds ago

  @SynthPotato Could just be a problem with Ubisoft. They still sell Ghost Recon Woodlands but the game legitimately takes 7 minutes to boot for me because I have hyper threading enabled. It boots normally if I turn it off, but I'm not constantly gonna do that just for one game

• 
  👑 ЯR 🇭🇹 (@ReyRetro1) reported 38 seconds ago

  @Ubisoft why you doing this. you had the formula in you hands with the assassin creed 1 up to revelation. 3 was ok black flag was great, you lost me beyond that. but seeing Hexe i was excited to see it but ya took away the main thing that was excited about. FiX IT

• 
  Pusel (@PuselSpielt) reported 2 minutes ago

  @wesleytypes @Ubisoft Started the franchise a bit late with Odyssey and took me 2-3 times starting a playthrough till I loved it. For the classic gameplay I like 3, Unity and Syndicate. Haven't played 4 yet. I don't know why I have my problems with Ezio. Maybe I have to give them a second try one day

• 
  James White (@PheonixWarrior1) reported 3 minutes ago

  @UbisoftSupport @assassinscreed @AmberGaming Whenever i try submit a ticket from my new ubisoft account it says there was an error submitting this request. Your website is bugged.

• 
  Freedom Enjoyer (@Skriptile1) reported 6 minutes ago

  @UbisoftSupport @Steam Why u blaming Steam? when 99% of the issues come from your stupid UPlay launcher and denuvo. the ******* nerve to tweet this...

• 
  Larry S. Dee (@LorenzoLadogana) reported 6 minutes ago

  @wesleytypes @Ubisoft Not in the slightest. The weakest of the Ezio Trilogy. Broken combat, absolutely cumbersome outfit, a very monotonous map, just an estensive fetch quests against one of the goofiest villain of the series, a serious downgrade compared to the quiet menace of Al Mualim.

• 
  blud foenem (@bludfoenem) reported 8 minutes ago

  @UbisoftSupport @AssassinsCreed @AmberGaming Ubisoft please fix my rainbow six siege account it still has 4 billion credits on it. Ubi Name “xklsf”

• 
  B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported 10 minutes ago

  @LightOfEtro @ForeverPhysical @Ubisoft You're literally part of the problem

• 
  TheGhost (@TheGhostM3) reported 12 minutes ago

  @Zachary02480085 @ymnis_v1 Yea thats stupid too but that would be a ubisoft problem wheres the outrage tho

• 
  FinalBoss.io (@FinalBoss_io) reported 14 minutes ago

  Two directors leaving a secretive Assassin’s Creed project in two months is not “nothing.” It’s also not instant doom. But when Ubisoft already has a trust problem, “don’t worry, the vision is still there” stops working until they show the game. Silence doesn’t protect confidence. It drains it.

• 
  🥔 (@MrGloop) reported 15 minutes ago

  Remaking assassin's Creed was probably always a last resort for when Ubisoft starts to **** the bed. Only issue is they lost the sauce and you'll always be better off playing the original

• 
  Destroyr34 (@Destroyr34) reported 17 minutes ago

  @Ubisoft @PlayStation I am expecting post to get attacked out of random by console lobbying or other nonsense. Point of the fact of it is, to open discussion and see focused nuance on the targeted problem, digital protection and overly long and ambiguous EULA most skip over.

• 
  ThreeSixXero (@ThreeSixXero) reported 20 minutes ago

  @Arrrrash Tbf that was leaked about 3-4 years ago at this point. They wanted to make Infinite the central game for Halo in many ways (kind of like what Ubisoft wanted to do with AC) but between all of the technical problems and the overall flop of the game they canned that idea.

• 
  George (@longearedfox) reported 25 minutes ago

  My issue with this is, I’m not confident there’s anyone left at Ubisoft that actually understands what AC1 was trying to be I’m just worried they’re gonna turn it into just another open world Assassin’s Creed game, but AC1 is a linear game at its heart, with open levels

• 
  Dodi Heyoshua (@JoshuaDody) reported 27 minutes ago

  @TheDivisionGame typical ubisoft. you give us a reason to grind with the kitsunebi/cherry blossom event, only to nerf the rewards right after. as a returning player trying to fix my builds, this was my only way to bridge the expertise gap. thanks for making it easy for me to quit again.

• 
  𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported 30 minutes ago

  @UbisoftSupport @Steam Remove the mandatory Ubisoft Connect login for games bought on Steam and things would already be so much better. Even better, just get rid of Ubisoft Connect entirely.

• 
  OBJAMA (@ADABO299) reported 31 minutes ago

  @TheRealZephryss Its actually hilarious that you people believe ubisoft. Did you guys forget the scams and misleading marketing they did for watch dogs + missing features and broken game at lanch? I would never pre-order ubisoft game until I see with my own eyes the sheep's playing this game.

• 
  CL Montesquieu (@montesquieu_cl) reported 32 minutes ago

  @GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.

• 
  Nathan (@NateOrb) reported 33 minutes ago

  this gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side

• 
  Rainbow Six Mobile (@Rainbow6Mobile) reported 33 minutes ago

  @Xmrt903bjk This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

• 
  [REDACTED] SHD agent (@thealphaknown) reported 33 minutes ago

  @allrounder249 @Ryangofett_2490 @DomTheBomb Ubisoft can be a lot of things, but environment design in their game have never been the problem in their games, and his post is only discussing that. So i see no problem with his point.

• 
  Solyant (@Solyant1) reported 34 minutes ago

  @J19_Gaming89 100% agree. That said: The problem is that you can't. Companies like Ubisoft and Microsoft sell you empty discs... Nintendo tries to normalize GKC... Gaming is heading in a very weird place at the moment.

• 
  SaptarajBorthakur (@Saptaraj1998) reported 38 minutes ago

  @Ubisoft @TheDivisionGame Stop the bad updates.. We've had 3+ in this event, people loved infinite Ronin bugs for keys in to give them in donation, but you fixed it & killed the fun. Fix hackers in EVERY DZ/raid game..Ditch EZ anti-cheat for something better... Pls.. #TheDivision

• 
  BRATOR (@imbratorX) reported 41 minutes ago

  @JarlOfRivia @Ubisoft @UbisoftCanada So you want a sequel? Like Watch Dogs 4? Tbh I'd rather have the original again and fix the narrative

• 
  B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported 42 minutes ago

  @LightOfEtro @ForeverPhysical @Ubisoft You part of the problem

• 
  Noxlunatic (@Noxlunatic1) reported 46 minutes ago

  @HMKilla The right clearly says work in progress but knowing ubisoft that just means its at lower res for showcase purposes my biggest issue is the lack of shadows from the ship parts and the weather not being noticeable in the distance everything else imo looks better and ive played og

• 
  King Opp (@realHardEight) reported 48 minutes ago

  @Primm_Slim6969 @SynthPotato It is actually more of a Ubisoft negligence issue but people will just want a solution

• 
  Loki Wicked clown of mischief (@HanbiReaper) reported 50 minutes ago

  It's been awhile since Assassin's Creed Shadow is dropped and you know what it's still a buggy mess I can't even get through the first intro without its lagging Shuddering and everything else under the sun Apparently zero fixes have been applied to that game thanks Ubisoft

• 
  MrGodini (@GodinVTW) reported 52 minutes ago

  @SynthPotato Ubisoft has this issue, especially with older games, where they’ll try and connect to old Ubisoft servers and it cause the game to stutter hard and crash. I can’t play an AC on my pc if it came out before Syndicate, which sucks cause I ow just about all of them

• 
  FF (@ScheridanLeFanu) reported 59 minutes ago

  @iamrobtv I played it again recently, and the gameplay mechanic requiring you to unlock viewpoints to progress through the levels could be improved in a remake. The problem is that Ubisoft would modernise everything and end up making the game worse overall