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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (68%)
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Online Play (16%)
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Glitches (8%)
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Game Crash (7%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in | |
| Manthelan |
Sign in | |
| Taubaté |
Online Play | |
 Karlsruhe |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Fatboynotsoslim
(@Fatboynotsosli2) reported
@Ubisoft PLEASE FOR THE LOVE OF GOD, FIX THE SOUND GLITCH TO CRASH. ITS BEEN SO LONG.
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Jules Nocka
(@Lord_Nekbeard) reported
@Ubisoft @officialDannyT @FarCrygame So the amigo glitch (can't summon) and the scope reticle disappearing and bullet spraying everywhere but at the target are still an issue even after first being point out in october.
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Ward
(@TheLoneWarden) reported
@jing_cing_king @Ubisoft @assassinscreed I've had this happen on Ps4 before, never seen it actually do anything other than throw the error. It's usually fine after a game restart
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Herbert Williams
(@HazyeyesDevil) reported
@Jorraptor @HazyeyesDevil hey @Jorraptor any news on when ubisoft going to fix the yule festival in Valhalla, lots of people going to old saves then there stuffs disappear
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Ethan Creel
(@oSantaClaus) reported
It’s so unfair to the console community that we are still putting up with year 1 glitches that keep us from playing the game!! It’s so annoying that when someone shoots a pistol I get sound glitch and my whole game crashes on match point and I get banned for two hours. @Ubisoft
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TiredOcean
(@TiredOcean) reported
Something needs to change, but idk if it's enough to cyberbully Ubisoft, Discord or whatever gamer-aligned company decides to explore NFTs. It's a problem with the incentives that make it an attractive option for those who want to make more money. It's a problem with the system.
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Joker 🃏
(@JOK3I2onTWITCH) reported
@assassinscreed @Ubisoft @UbisoftSupport still no updates on the Yule Festival fix?? Can't even play the game right now.
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KTT
(@Killthatthing2) reported
@Ubisoft fix your ****** game every game my game crashes at least once
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Harry Read
(@HarryRead4) reported
@Curious13512995 @LowGradeEvil @Ubisoft What am I, a private detective? It's not my ******* problem if you got fired for being a bigot.
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Captain Roy Orbison of the 28th Infantry division
(@Hey83136333) reported
@Ubisoft I’m fed up waiting for you to update Wildlands to 60 FPS what’s the problem I mean do I have to buy a PC now just to play an old game at a decent frame rate just coz you guys haven’t bothered to patch it for the next generation console
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Ishtyaq Khan
(@monty28_) reported
Licence processing issue for Assassin's creed 2 which i just got on steam. It's been a day, Come on @Ubisoft @UbisoftSupport @Steam Why ?
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Lane Nobile
(@GhastlyGhostly5) reported
@Ubisoft Have you guys attacked thr SA problem yet?
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✍: Danan / 🎮: MudoV
(@wpdnn) reported
@UbisoftSupport Apologies for the very late reply. My Ubisoft username is MudoV.Ewigkeit. Though I'm glad to say that the issue has been solved. Seems like there was some problem during the syncing process. Not the case now. Thank you for all the response!
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Jardel Cerdeña
(@JardelCerdena) reported
@Ubisoft Then it's got ban and i panic because i spend money in this game i wish you can do something to help what happen to my problem
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Matt S
(@MattS74688050) reported
@UbisoftSupport @DerMctop Oh I'm having the same problem. So there's no way to get it thru steam then huh? I also have Ubisoft + account, could I buy it through that and transfer my save game to steam folder?
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Harry Read
(@HarryRead4) reported
@Curious13512995 @LowGradeEvil @Ubisoft Hmm, possibly because they have bigger problems than one whiny transphobe who thinks the entire trans rights movement colluded to get him fired?
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that's what she said
(@OpSymmetry) reported
@Ubisoft so you still release update on console for @Rainbow6Game but have you seen the state of it? Audio issues, mouse and keyboard adapter Cheaters and the fact you guys don't even test the game online public servers shows how ****** you guys are when it comes to making games.
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claire
(@stardustsummons) reported
If Ubisoft wasn't such a **** company and actually cared more about making games over live service ****, I would totally want them to make an Assassins Creed 2 remake with a whole interconnected world without any loading screens.
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Mitch Slagowski
(@SwitchMitch801) reported
@HunterAA6 In the context a video games I have a problem with Ubisoft, EA, and the other major publishers trying to force the inclusion of nfts into their games. Personally I don't have an issue with the concept of a digital collectable I just don't really see the utility of them.
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John Bosch
(@JohnTheGlitch) reported
@Ubisoft was about to actually buy AC: Valhalla through your store (because selling through Steam like with all previous AC games is too much suddenly) but your PaySafeCard payment method is broken Not using EPIC, not giving you my credit card, not using PayPal
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Dr Joe
(@Beowulf1211) reported
@drjonesjnr Playstation Studios are consistently keeping gaming alive. If it were up to insidious companies like Ubisoft, Activision and Rockstar....we would see a complete crash. Xbox just started churning out quality stuff.
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Ffion Enfys 🌈 #TransRights
(@DarkraiNewmoon) reported
Does Ubisoft+ do free trials? I want to see the service for a week or so.
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Tom Muzzy
(@Tom_Muzzy_2001) reported
@XboxSupport Users can’t get access to uno because ubisoft is such a bad and lazy company who can’t be bothered to fix there games
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TucLoX 🕟
(@tuclox) reported
from
Rutland, Vermont
@Ubisoft Hasbro just informed me you’re responsible for making Monopoly Plus, and it is very broken. Hasbro couldn’t take the blame for this mess. Online play doesn’t work despite you taking our money and advertising a functioning online game. Want a refund. Awful experience.
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Stephen Totilo
(@stephentotilo) reported
- One dev recalls getting 5 farewell emails in one day - At one point, attrition at Ubi Montreal reached 2x the norm - Pay is a big issue, but Ubisoft's handling of misconduct weighs on workers - Management says it's on top of it, points to reforms and 2600 new hires since April
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swizz
(@JamesHenryIII3) reported
@UbisoftSupport Today I tried to login to my account and it said that I was perm banned for cheating even though I did not cheat!? Can someone help me fix this. My username is: Clrp and I play on: PC and I bought the game through Steam and Ubisoft but I play through Ubisoft.
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Pixel
(@Pixelnum) reported
@LuluCatto @untoLu @lizaledwards Nfts don’t solve this problem. Ubisoft could have very well locked all their nfts to accounts for their games and only allow them to be traded between accounts, and steam could let people start withdrawing from their wallet. Solving that issue does not need nfts at all.
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Pixune
(@pixunestudios) reported
2. about the pricing issue: what people outside the #NFT space are hearing about NFTs is that a JPEG sold for thousands of dollars without knowing the story behind it. people who have gained access to the Ubisoft #NFTs try to sell them for a fortune and naturally nobody will buy
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Captain Roy Orbison of the 28th Infantry division
(@Hey83136333) reported
@Ubisoft I’m fed up waiting for you to update Wildlands to 60 FPS what’s the problem I mean do I have to buy a PC now just to play an old game at a decent frame rate just coz you guys haven’t bothered to patch it for the next generation console
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just_that_walking_dead_guy
(@hmmm151) reported
@Ubisoft fix your ******* game I'm currently playing the Glowecestrecire arc on #AssassinsCreedVallhalla and I've just finished the trick or treat mission and now I'm stuck in the ******* costume so would you please actually fix that instead of ******* leaving it