Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/18/2026 04:10

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Sign in
FranceSaint-Médard-en-Jalles Online Play
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • JoDaw_ Jo Dawberry (@JoDaw_) reported

    @YongYea Of course it's gonna have those problems. It's silly to think that ubisoft all of a sudden just decided "were gonna make good games" lmao.

  • CafecitoGaming Cafecito Crew Gaming (@CafecitoGaming) reported

    @thegameawards If only it weren’t Ubisoft this would be a potentially difficult call, but we as a gaming community shouldn’t turn a blind eye to what Ubisoft has been ignoring and the leniency to how they’ve addressed their internal issues #HoldUbisoftAccountable

  • Tomisbeast81 Tomisbeast8 (@Tomisbeast81) reported

    @UbisoftSupport I can’t login every time I try it says a Ubisoft service is currently unavailable please try again

  • SushiLover6989 Joji (@SushiLover6989) reported

    @dertdobber I can understand that tbh. Mine is when I bought 3 copies of Siege meaning I probable wasted around $90 since I played the one on console and switched to PC but i have problems with the Steam version of the game and I have to buy it on the Ubisoft store plus having all the

  • jayjasis84 Jamia Forbidden West (@jayjasis84) reported

    @stlcty03 @Ubisoft The problem is people keep buying the games so they keep making them.

  • 4Most_gg Peter Cottontail (@4Most_gg) reported

    @DarkLordTAKu @Ubisoft I could care less about them, it’s an industry wide issue, and not one bit of it affects you personally and you’re all up in a rage over someone else’s business.

  • ThePandaBacon The Panda Bacon ʕ •ᴥ• ʔ (@ThePandaBacon) reported

    @YagTheMan @CannibalFish @SSF1991 Yeah, I really don't get what the issue is here. I agree is a little bit more convenient to have everything in a single platform, but bro, is not that hard to download a few more launchers, seriously... I have Steam, Gog, Epic, Uplay, Origin and PSnow, no problem at all

  • ReeceNotRyhs ReeceNotRyhs - #HoldUbisoftAccountable (@ReeceNotRyhs) reported

    It's no coincidence Ubisoft are putting all their effort into marketing #FarCry6 and #WatchDogs just as we start speaking up. They're trying to hide these issues from the mainstream. Educate yourselves if you're not informed, and keep up the pressure! #HoldUbisoftAccountable

  • ZillaTimesTwo Backlogged ™ (@ZillaTimesTwo) reported

    @redagainlol The real issue is the downgrade that typically happens with Ubisoft games.

  • Xeno_R6 Xeno (@Xeno_R6) reported

    anyone know how to fix "A Ubisoft service is currently unavailable. Please try again later."

  • GmanBackup explaining @ParodyTheWoz tweets (@GmanBackup) reported

    @UbisoftSupport please fix your servers, i keep getting "a ubisoft service is unavailable, please try again later"

  • Ryan_ford3000 Trax Stnger (@Ryan_ford3000) reported

    @UbisoftSupport I'm trying to connect to the ubisoft connect app on pc but it says "A service is currently unavailable". I've tried the trouble shooting tips on the forum but still no luck.

  • Epicfunnies2 the funny man (@Epicfunnies2) reported

    I just wanted to play far cry 4 not to SOLVE EVERY ******* UPLAY ERROR BY GOING TO 10 DIFFERENT WEBSITE JESUS ******* CHRIST LET ME PLAY THE GAME

  • KxngGhxstXN KxngGhxstXN (@KxngGhxstXN) reported

    @HotspurJordan Then ubisoft removes points that don't do ddos

  • Peechyz1 Peechyz (@Peechyz1) reported

    @Ubisoft why tf does my game freeze every damn day fix your ******* on console

  • kill3rp3nguin17 Siege God (@kill3rp3nguin17) reported

    @Ubisoft @Rainbow6Game fix your game crouch walking is a cancer in this game and I’m tired of it!!! Making absolutely no sound to the opposition makes total sense wearing that much gear. Don’t know if y’all know how sound works but that’s broken

  • Brimstone1117 Brimstone (@Brimstone1117) reported

    @Ubisoft @sairaspooks Don't worry! That dog will cost you $100. Then the Add ons for it will pretty much be needed because they make grinding for them pretty unbearable, putting the problem in the game and selling the slution!

  • JrDeeMusic Jr. Dee (@JrDeeMusic) reported

    @Ubisoft You guys gonna fix that toxic workplace or what?

  • Jandakast Joe B (Jandakast) (@Jandakast) reported

    @UbisoftSupport Are there ongoing issues or delays with purchases made from within the Ubisoft Connect Windows App? I made 2 purchases, both showing complete in the Ubisoft Connect App but don't show up in my library or in my purchase history on the Ubisoft Online Store.

  • bpindell1 bpindell1@icloud.com (@bpindell1) reported

    @Rainbow6Game I just hope no one will ever have to deal with the Frustration and Pain that Ubisoft causes to it’s community long after We’re gone. this game would be so fun if they just fix it instead of changing it why r we thinking about cross play when there’s cheaters destroying your game

  • KingSigy Peter Glagowski (@KingSigy) reported

    @CandiceLikesYou @Ubisoft How does one support a game while not also supporting the publisher behind it? I think that's the real issue here because I'd rather my money not go to the executives that continue to abuse their workers.

  • TPepperz TPepperz (@TPepperz) reported

    @UbisoftSupport I hope you guys are gonna fix the issue of forcing an Ubisoft account on customers when playing Fenyx Raising. Because I don’t want an account and I want to stay connected to internet

  • Taaal_M Tal (@Taaal_M) reported

    Ubisoft trash fix your servers

  • deeluxee__ Lazytown Agricultural Department (@deeluxee__) reported

    @UbisoftSupport my friend is trying to do a first time login for rainbow and it just keeps saying "a Ubisoft service is unavailable" and the recovery email isn't sending

  • Get2DaChopra Kunal Chopra (@Get2DaChopra) reported

    Lmao it’s hilarious that even after all the terrible things Ubisoft did came to light, all the big streamers and youtubers have no problem supporting them. They y’all so much about having integrity and listening, yet won’t listen when it means getting paid #HoldUbisoftAccountable

  • OrangeLight7895 Daire (@OrangeLight7895) reported

    All that considered I'm excited to play Forbidden West, I feel like it has a lot of potential to make up for some of my broader issues with the gameplay and especially refine the open world, which I found to be extremely boring even on a "Ubisoft checklist" level.

  • GrubUnderwear Underwear Grub (@GrubUnderwear) reported

    @sasimons Really? It’s like Apple and Ubisoft threw so much money at McElhenney and co (to make light of actual Ubisoft workplace issues) that they couldn’t say no. Crazy high budget for a sitcom too

  • LiteratiGeek Alyssa Adkins (@LiteratiGeek) reported

    @UbisoftSupport I’m trying to link my amazon gaming account with my ubisoft account to claim the ACValhalla Druidic bundle. Everytime I click “link” I get a “cannot use this feature” error message?

  • totallynotretro ɹəɿʎʞʂ ʊəʂʂʊɲɹʠ (@totallynotretro) reported

    @redagainlol I know. My biggest issue is kind of just Ubisoft in general. They've been getting worse and worse with innovation and are releasing more and more games that need months of patches to "finish" the game.

  • KxRunner SLIKxRUNNER (@KxRunner) reported

    @MrCalalf Xbox could try to form a partnership with Ubisoft and combine Ubisoft+ with Gamepass like they did with EA. Especially if Ubisoft is moving onto free 2 play games, their streaming service will become obsolete