Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (55%)
• Online Play (22%)
• Glitches (17%)
• Matchmaking (3%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Noisy-le-Grand	Online Play	3 days ago
Toronto	Sign in	3 days ago
Madrid	Online Play	4 days ago
Barranqueras	Glitches	4 days ago
Acapulco de Juárez	Glitches	4 days ago
Kowloon	Online Play	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dylanmc143 (@DylanMcColgan) reported 4 minutes ago

  @CruelxTactics @Ubisoft Had this issue earlier in the year played AC2 and brotherhood… not getting it the achievements sucked

• 
  NekoGwyndolin (@NekoGwyndolin) reported 4 minutes ago

  @Bayun_The_Cat @HighDrownedGodX @transcalamitas Dear lord dude, you're acting like FromSoft is about to fall off and become Ubisoft. They added some content to the new version of the game, but they didn't want to make that content exclusive to one console. They are selling it for $5 and it's a one time thing, there is no issue

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 6 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

• 
  SWAFF (@SWAFFELENN) reported 7 minutes ago

  @PhobiaOfMETA @AthienoR6 Siege is still a great game. The problem is who owns the studio now. Ubisoft carved Rainbow Six, Assassin’s Creed, and Far Cry into Vantage Studios that's ran by Tencent French name, Chinese money.

• 
  Al ex (@Freeeman_Gordon) reported 10 minutes ago

  @Dexerto "the inconvenience caused by this issue"!? This kind of behavior is just deeply rooted in corpo speak. Hey @Ubisoft let me spell it out for you: 'Please apologize, dear customer. We made a M-I-S-T-A-K-E."

• 
  Glitch (@GlitchTwitched2) reported 14 minutes ago

  It’s genuinely pretty sad how a majority of Rayman fans will eat up anything Ubisoft will do because the franchise is finally getting attention after 10 years and if you dare speak a bit negatively you will be seen as a problem 2/6

• 
  Pirat_Nation 🔴 (@Pirat_Nation) reported 16 minutes ago

  Ubisoft has apologized after its new Steam release of Heroes of Might and Magic III launched without the actual game files. Instead of the full game, players initially received a 23.49 KB download containing only a dummy executable that opened a CMD Ubisoft acknowledged the mistake directly on Steam, saying: “The cause of the issue has now been resolved.” It then asked affected players to “fully uninstall and re-install the game.”

• 
  Ashe💖 (@Rebel_Ashe) reported 18 minutes ago

  @tylertrautman i never got to play thru the whole game because i got a bug that made the game crash as soon as it would load in, tried every fix ubisoft support gave me and it never worked so i just refunded it. Maybe in the future ill come back to give it a shot if its been updated a lot

• 
  KayGee (@kennyg671) reported 23 minutes ago

  @UbisoftSupport I'm having issues with my Ubisoft account and have been ignored by you. Not much of a support...

• 
  cait (@8ptCross1099) reported 24 minutes ago

  Nothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2

• 
  Spex (@spexr6) reported 24 minutes ago

  @Ubisoft @UbisoftSupport im mid game and you guys dc me and one player from there team and made the game a 4v4 and we couldnt join back and then i get a ban saction for it? PLEASE FIX THIS.

• 
  Lugames47 (@LuanRodrigueslg) reported 25 minutes ago

  @Ubisoft My copy of Ghost Recon Wildlands is showing an error after the latest update: dialogue repeats endlessly, regardless of the language. I’ve already uninstalled the game and cleared the cache, but the problem persists. @UbisoftBrasil @Ubisoft

• 
  white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported 29 minutes ago

  @TheDivisionGame 2,736 days since the game launched and we are still playing a tactical shooter in complete silence. How do you patch a game so badly that gunshots, reloads, and enemy audio vanish instantly?. Complete clown show at Ubisoft. Fix your game engine already.

• 
  Glitch (@GlitchTwitched2) reported 31 minutes ago

  Im saying they have Ubisoft connect tho it’s the worst ******* gaming service ive ever used in my entire life And it has cross platform built in It’s perfect.

• 
  Nat Nivram (@NatNivram) reported 34 minutes ago

  @PlayStationAsia Just tried to seek help with a PS Store purchase but was told to get help from Ubisoft even though all the transactions were through the PS Store. Just terrible issue ownership and servicing, even when I’m actively trying to give you money. Do better, Sony.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 34 minutes ago

  @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

• 
  Rin (@HoundyManJones) reported 36 minutes ago

  @b0ysbrokenheart Ubisoft, at least in AC, always had some form of clean HUD, while yes there's moments where there's too much on screen, the same could be said for a good variety of other games. Ubisoft's biggest problem is writing and overall lazy game design, imho.

• 
  The Gamer Dad (@TheGamerDad_GG) reported 37 minutes ago

  @Shpeshal_Nick BUT!!!! They do say licenses can change due to licensing issues in the future etc etc So, you would need the disc to play said game if a licensing changes. Example, Ubisoft puts their library available, but then decide to no longer support it in the future.

• 
  BJSwiss (@tnevis88) reported 38 minutes ago

  @Ubisoft can you fix the input detection on siege, please? I have nothing plugged into USB and it still says mnk detected. Its been a problem for too long

• 
  Godleftmeunfinished (@_Dr_phantom_) reported 38 minutes ago

  It's so disgusting how Ubisoft treats Linux users, literally losing money for no reason as this will not solve the cheating problem. For Honor is actually one of Ubisoft's best games so this is really unfortunate and unacceptable. I really hope Valve finds a way to counter this.

• 
  Rauf Fatalizada (@rauffatalizada) reported 42 minutes ago

  @Ubisoft @AccessTheAnimus @Ubisoft I cannot play AC Origins which I purchased legally on Steam because of your stupid launcher and account verification system. Why there is online requirement for the offline and story mode game? I wasted more time to reset password and login more that the actual game.

• 
  nug (𒈬)⚔️ (@nugnug101) reported 44 minutes ago

  Almost every studio except EA, Ubisoft and naughtydog (except their work on Crash) are better than Rockstar dude Capcom is several tiers above these slop manufacturers

• 
  Pieter (@Brehbander) reported 47 minutes ago

  @longislandviper @AxolotlAndy Bookmarking this for the inevitable ET 80s reminiscent gaming crash coming. If you think this ecosystem of bloated dev costs and ever increasing bland *** games with huge file sizes focused on ******* consumers as much as possible is sustainable, I've got some Ubisoft stocks to sell to you

• 
  Aakash Gupta (@aakashgupta) reported 48 minutes ago

  Sony just stopped producing game discs. GTA 6 won't ship on one. And the same summer, Atari is selling 39 brand new cartridges for a console from 1977. When the PS4 launched, under 10% of game sales were digital. Today it's about 85% on PlayStation. The disc was already a rounding error, roughly 3% of PlayStation revenue, so Sony killed it, cut the manufacturing cost, and routed every sale through its own store where nothing can be resold. Here's what that actually bought players. Ubisoft delisted The Crew in 2023 and shut the servers in 2024. Millions of people bought that game. Every copy died, including the physical ones, because the disc was just a key to a server that no longer exists. Meanwhile a Pitfall! cartridge from 1982 boots today. No account, no patch, no license check, no server. The game lives on the chip you're holding. That's the joke Atari is making with this launch, and it's a good one. The company selling 49-year-old technology is the only one offering what used to be the default deal. You pay once, you own it, it works forever. Games from 1982 will outlive games from 2024. Nobody planned that. The industry chose it.

• 
  Dilly Dork (@DillyDork) reported 53 minutes ago

  @PrizrakLuganska @PhantomNarukami Concord was a multiplayer live service game advertised on that. People knew the servers would go down eventually. The Crew however could have been ported to an offline version to remain playable, but was delisted by Ubisoft instead

• 
  FUN NEW GAMING (@grand_lumintu1) reported 56 minutes ago

  @M3LEE_LIVE many error login on ubisoft idk i play rsix sometimes get error not login like not sync

• 
  cp (@cp12321) reported 56 minutes ago

  @Ubisoft FIX YOUR **** YOU TROGLODYTES

• 
  Adam Dymitruk (@adymitruk) reported 57 minutes ago

  @GloriousEggroll @ForHonorGame @Ubisoft Playing CoD MW2 on my stream machine and have no problems with quality of the impenetrable or cheaters. And in the age of AI sounds like lazy *** issues or active anti-Linux attitude instead of a skills issue.

• 
  M (@M92167930) reported 59 minutes ago

  @Ubisoft @TheDivisionGame Can someone fix Ubisoft Connect instability issue? Thanks

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐝GTAraj🐝 (@GTArajgaming) reported 60 minutes ago

  @darthv72 @TYPOGRAPH1C @XBOX Absolutely not, it's a possibility for them to yank it at any point. Licensing issues can have the game removed from stores, it shouldn't mean permanently removed from your library. It was unnecessary for ubisoft to have that much control