Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/18/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (14%)

    Online Play (14%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLübbecke Sign in
GermanyFrankfurt am Main Online Play
FinlandHelsinki Matchmaking
GermanyLeipzig Online Play
GermanyHerne Online Play
FranceSaint-Jory Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • murmillo42 John Laurita (@murmillo42) reported

    @ApexOfLuck @DiscussingFilm Yeah no, there's no way. We don't talk about them. But WB is like Ubisoft with the live service stuff for years now. That's why honestly its not surprising to me. But another failure for superhero games on the books. This is a no play game for me.

  • Whiskey_in_jaro No Leaf Clover 🍀🇮🇹🇧🇷🇵🇾🇺🇸 (@Whiskey_in_jaro) reported

    @HeyHipocrita Nothing can fix it. Even Ubisoft.

  • xxCNBeardxx Jason D (@xxCNBeardxx) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game I have done everything I can think of and after having bought the year pass nothing has been unlocked. This is bullshit. I paid $30 to have the op early and I'm getting screwed. Fix your ****.

  • Drjennog Graeme Jennings (@Drjennog) reported

    @MrPope @SooRaw @MoCloGames There could have been promo at times sure but the fact we couldn’t hold the player base in the first 2 weeks wasn’t a Ubisoft problem, it was a dev/product problem and I say that fully as the leader of the project.

  • KrestLester lester krest (@KrestLester) reported

    @Ubisoft Fix rainbow

  • SpryAdix Spry Adix (@SpryAdix) reported

    @UbisoftSupport Hi ubisoft team , thanks for responding, unfortunately most of the times , i encountered with this crash on my rtx 2060 and rtx 3050ti systems (both ssd)

  • PeymanSoh Peyman Sohani (@PeymanSoh) reported

    @Rainbow6Game Ubisoft please fix this problem, i bought the premium year 8 pass but still i don't have premium battle pass, i'm playing on steam, pc

  • ElliotMeikle Elliot meikle (@ElliotMeikle) reported

    @Ubisoft @Ubisoft_UK @UbisoftSupport You guys really need to fix your ****, i’m having red latency and jitter all the time and i know it ain’t my internet cause it runs every other game fine… FIX YOUR SERVERS!

  • Djfjjskdkd Gabriel Munoz-Zagal (@Djfjjskdkd) reported

    @Ubisoft fix death match every Time I try and load in my game crashes. With every new season always comes with more bullshit glitches

  • Lonely__Ow SevereFencePost (@Lonely__Ow) reported

    HEY @Ubisoft WHY ******** DO I NEED TO LOGIN TO UBISOFT CONNECT EVERYTIME I WANT TO PLAY FC3 ON STEAM. NOBODY ******* LIKES UBISOFT CONNECT OR YOU JUST STOP ******* TRYING. MY ACCOUNT IS SUSPENDED AND I NOW CANT PLAY THE GAME I JUST PURCHASED BECAUSE OF YOUR DOGSHIT SYSTEM.

  • CANESFAN308 PABLO MAN (@CANESFAN308) reported

    @Rainbow6Game Hey Ubisoft I know it can be hard trying to fix everything but at this point there are some situations that realism should play effect for example there should be no reason why a guy shoots someone 4 shots before the enemy and somehow still die please read the reviews on the game

  • RileyHughes03 Riley Hughes (@RileyHughes03) reported

    Just got an hour long disconnect suspension bc siege servers decided to **** out on my squad. Trash *** game @Ubisoft @Rainbow6Game

  • tadhg_burke Tadhgwi (@tadhg_burke) reported

    @Ubisoft FIX THE ******* HIT BOXES

  • Andris7181 Andris (@Andris7181) reported

    @UbisoftSupport hello! i’ve submitted a ticket on the ubisoft website about 2 days ago and have yet to get a response. my game crashing is a reoccurring problem and i would like some help before i get banned yet again except for longer this time. The ticket number is 17962958

  • GeekDaFreakkkkk Geek .00223 (@GeekDaFreakkkkk) reported

    any fix to siege crashing soon as i get to the seizure warning and it saying nothing? Verified files twice reinstalled the game and restarted pc and launched through uplay and steam

  • molly_yup molly yup (@molly_yup) reported

    @UbisoftSupport we both play on pc and this bug with the disappearing feature of inviting has happened before, but it has always gone back to normal after restarting until now. ive also tried deleting and reinstalling ubisoft, however it didnt fix it. should i reinstall my game?

  • AlastairBeVibin Fishstick NeverBrokeAgain 𒉭 (@AlastairBeVibin) reported

    @Ubisoft FIX YOUR ******* SERVERS

  • Kiouki Kiouki (@Kiouki) reported

    @Ubisoft Awesome.. you do remember your game.. Do you still fix your servers? For the past 2 days we have been experiencing #Delta's.. I have just logged in 10 minutes ago and i have been kicked two times already.. Please fix it #Ubisoft

  • Olimarville Olimarville ⭕️ (@Olimarville) reported

    @mothkat8 @RedStorm @TheDivisionGame In the last live on Twitch they admitted that they don't have people to work on the game. clearly Ubisoft does not give them a budget. game mode as a service is the worst enemy of this title!! 11 seasons repeating the same missions over and over again!

  • SmoovejAGs SmoovejAGs (@SmoovejAGs) reported

    Day 35 since Ubisoft support last responded to my original support ticket & I replied with the requested information. Day 17 since I’ve DM you here, can you not maybe prioritise my issue? We at 42 days since I originally logged the ticket #Division2 #lost4characters #noaccount

  • NewToN1_ NewToN (@NewToN1_) reported

    @UbisoftSupport all the full info, now I can access my Sony account and link to Ubisoft from within my account, but I can't change its info so I hope you guys Changing the email and helping me out with this problem, thank you

  • SinglePlayerUni Single Player Universe (@SinglePlayerUni) reported

    @RinoTheBouncer Ubisoft is Sony's best option as they will be able to bring back games such as Splinter Cell and Prince of Persia and then there is Assassin's Creed and other franchises and it does fit Sony's bill with Live Service games and single player games

  • Skysnines Skys 🇸🇰 (@Skysnines) reported

    @Ubisoft_UK @Ubisoft pls fix servers on pc, I can’t connect to them. I keep getting error code [3-0x0001000B]

  • Akram__Ma Akram (@Akram__Ma) reported

    @K4sum1Chan @Ubisoft it's seem some have issues with the app me and my friends two and u and other in different countries i thought it's bcuz servers issue with my country now it seem like not

  • Lycan41953458 I Creen I (@Lycan41953458) reported

    @Rainbow6Game Hey ubisoft how about you take some tips from me and fix some **** like oh I don’t know maybe smokes shotgun that **** is like a sniper rifle but it’s supposed to be a shotgun hmmm fix it

  • fishymcphucy fishymcphucy 🐟 (@fishymcphucy) reported

    @ubisoft @r6 @R6esports fix ur game!!!! When I click on mute, castle, or pulse it keep crashing My game. The other ops let's me play but mute, castle, and pulse keep making my game crash.

  • UberFacts UberFacts (@UberFacts) reported

    In 2013, PETA took issue with the whaling that was included in "Assassin's Creed: Black Flag" Ubisoft dismissed their complaints by saying they don't condone whaling, just as they don't condone the pirate lifestyle of hijacking ships and illegal drunken debauchery

  • lyrikzSoul Cam (@lyrikzSoul) reported

    @UbisoftConnect @Ubisoft @UbisoftSupport now why is it damn near impossible to get on the server for any of the watchdogs games should we expect this to be a constant issue with no end ?

  • kester25 Chris Pascual (@kester25) reported

    @Ubisoft can you fix the Pentagon bug in The Division 2. I don’t understand how you can set up a season challenge there when people can’t get to it bc of the bug

  • carnerag Shaun o Carnerag (@carnerag) reported

    When @Ubisoft @UbisoftSupport GONNA REALLY FIX THE GAME??? 2 consecutive seasons the same **** Don't ask what platform I'm playing You guys know the bugs and don't fix Lazy asf