Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 3: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Sign in | 4 hours ago |
 Missouri City
|
Sign in | 8 hours ago |
 Charleroi
|
Online Play | 4 days ago |
|
Lille
|
Sign in | 5 days ago |
|
Paris
|
Sign in | 5 days ago |
|
Paris
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Khaled (@DinnerDropper_) reported@merychxrry @xIWanderlustIx Black flag is a more remaster than a remake! Anyway not a problem, Underworld needs to get remastered just like exactly how Ubisoft has done with Black Flag. Underworld has numerous things to get as polished as AC:Black Flag!
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R3DOUT (@gKsR3D) reported@Rainbow6Game Nope, because the game still crashes upon startup after 3+ months. Known issue for a lot of people btw. Ubisoft knows but doesnt care ig. Literally hundrets of players that cannot play the game currently.
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sukru tikves (@stikves) reported@Pirat_Nation Summary A store with less features like GOG or UPlay automatically lose out when they are forced to ask the same price. If it is $50 on GOG and $60 on Steam, you can say "I get better service for $10" and decide accordingly It is $60 on both... Steam becomes a monopoly.
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fearthecow (@Fearthecow93) reported@naranciagaming It may not speak for every game but when the ubisoft CEO (or lead dev idr) was interviewed about their change to massive open world games that cost so much more money his response was like yea it costs more but WAY more people buy it. So the issue is customers want these games
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VoiceFits ๐๏ธ (@VoiceFits) reported@TimSweeneyEpic Just sell a starter pack on steam for 10 bucks and 10.01 on ubisoft store. Bam, problem solved. Ubisoft doesnt pay the 30% cut, they dont break steams tos and the user chooses whatever platform they want to play on. Everyone wins
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Chibi_Manakete (@CManakete) reported@JirooG99 @Pirat_Nation I've had this happen my microsoft xbox account too when I tried to play with friends on Grounded 1 while being on steam. The 2fa bugs out so bad even if I launch either uplay or the Xbox app to "fix" it directly. And at least I get access to human(?) support in a reasonable time.
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๐๐๐ (@CDNHODLer) reportedwhen a game company like @Ubisoft launches another liquidity draining mint event, which generates less than 20 likes in the opening hours.... you just know you're being milked. @XFunkeda why introduce more factions and cards before balancing issues with the current metas?
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Migeru_F.V (@Migeru_FV) reported@AIEmerging_ @Pirat_Nation The fact that you don't care or don't know about other options doesn't mean they're not there. GOG, epic games, microsoft store, EA play, blizzard launcher, ubisoft store... You can pick and choose. But the fact is that steam has a much better service and nobody can compete
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Crusender (@BourgaultGilles) reported@mean_mystic @ShyVortex GOG is equal to Steam because they got a better service that Steam on some front. Epic/Uplay and other give better cut because they main source of money is not selling other game, but they own game. That why they dont invest in they platform. 1/2
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Shiro Kiyoko (@ShiroKiyoko) reported@StellaNoxEclair Not great on that end, but the biggest issue is that you can already play Rayman Legends on every modern platform, so it's a tremendously stupid pointless release. No idea why Ubisoft did this.
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Cedi Alive (@UnCedified) reported@MrPresttoSauce Ubisoft would've sold me on a combination of Betilla's Rayman 1 and Origins designs, and yet they tried making the cartoon fairy girl "realistic!" THAT is my problem! Instead of coming up with something more consistent with her earlier debuts, they pull THIS stunt! ๐ฅ
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Anish Moonka (@anishmoonka) reportedRayman is a little cartoon hero with no arms or legs, and back in 1995 he made Ubisoft famous. Then the company he built spent thirteen years acting like he didn't exist. Now that they're in serious trouble, they're bringing him back. He started out as a launch game for the very first PlayStation, dreamed up by a young French designer, Michel Ancel. He sold more than three million copies, a huge number back then. A year later, Ubisoft sold shares to the public for the first time. That early hit helped turn a tiny French company into the giant that would later make Assassin's Creed. His best years came later. In 2011 and 2013, he returned with two beautiful hand-drawn games, Rayman Origins and Rayman Legends. People still rank Legends among the best games of its kind ever made. It was finished and ready to launch on Nintendo's Wii U. Then Ubisoft held it back seven months so they could sell it on PlayStation and Xbox too. The people who made the game were furious. Ancel and his team posed for photos holding handmade signs that begged their own bosses to just let it out. One read "Release Rayman." Another showed Rayman crying, next to a single word: "please." Ubisoft said sorry by handing Wii U owners a free piece of the game. When the full game finally arrived that September, it still sold worse than Ubisoft hoped, and took years of re-releases to reach 4.48 million copies. That made it the best-selling Rayman of all time. And then he disappeared. That was the last proper Rayman game for over a decade. He got shoved into small phone games, while the screaming cartoon bunnies from his own spinoff, the Rabbids, blew up bigger than he ever did. They got so popular they dropped his name from the title and started teaming up with Mario. The bunnies alone have sold more than twenty million copies. By 2023, Rayman was a guest character you had to pay extra for, dropped into a game about the bunnies he used to fight. His creator quit Ubisoft in 2020. This past January, Ubisoft fell apart. In a single trading day its stock lost a third of its value, the worst day since the company went public in 1996. The whole business was suddenly worth about 616 million euros. At its peak in 2018, it had been worth 11 billion. Ubisoft cancelled six games and shut two studios. A few months later it reported the biggest loss in its history, around 1.5 billion euros. The team behind one of its recent, well-reviewed games had just been broken up after it sold poorly, and some were quietly moved onto this Rayman remake. Rayman Legends Retold survived the cuts that killed bigger games. The little cartoon who helped make Ubisoft a giant is now, three decades later, their safest way out, because when you are losing money this fast, nothing beats a game people already love.
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Common Cause (@copycatkilla666) reported@BigPPNRG11 @Isagold2 @Pirat_Nation But it does It's their storefront and Ubisoft by having their own is a competitor at that point. Why should steam have to let Ubisoft benefit from the hard work steam devs put in making the storefront and customer service as good as it is just to try to undercut them?
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Frankiestein of shedtwtโง๏ธ ๐๐ค๐๐ค (@HyunOfShedTwt) reported@Blakehascake007 @RaymanGame @Ubisoft Are you stupid? For one you said preservation and this preserves it. Also no one has ever been arrested for modding their switch only those who sell it as a service. Also it only disables online features. I was on the fence on this game but all the gkc hate is why I'm buying it
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G2ThaUNiT (@G2ThaUNiT) reported@thehdroom Yeah unfortunately Ubisoft is one of the worst in AAA modern gaming. They only care about their subscription service and MAU. None of their games have been excluded in those plans.
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Akashiya Yuki Gaming (@Akashiya_Gaming) reported@TimSweeneyEpic Fix your damn tore and make it better! After that, we'll talk! Right now, let's be honest, Epic is the worst storefront and worst launcher out there!! And oh damn Ubisoft Store and the EA one are atrocious as well! You have the money, fix it and we'll talk later!
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Romlib ๐ (@romlib_) reported@FightMeYoshimi @Nattie981 @KeyTryer Well SKG afaik is not about refunds in the cases of advanced payments, if that was the case I think it would be good. The issue with SKG is that it adds extra liability to devs while encouraging big publishers to act in worse ways. If I am say Ubisoft, what SKG is telling me is I should make every online game a free to play micro transaction or subscription filled nightmare, because that way I have no liability, as long as I give one month notice for closing the game I am good and also I didnt sell anything upfront cuz it was free so on one can complain. This sounds terrible to me. Id rather pay upfront for say call of duty, play it until the servers die down and then hope someone makes private servers if I ever care to play it again. In my ideal world legislation akin to SKG in spirit would be more about insulating modders from legal trouble, the gov archiving games the way we do with books for example to preserve their code assets executables etc for future generations, and also financial protections for people paying for services in advance.
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Joe mother (@Joemoth11098375) reported@OppositeMario @Snabblie @RylesMeta Damn, bro canโt read. The actual issue was R6 releasing a cheaper version of the game and Valve threatened to delist is they didnโt make it fair for consumers and also put that version on Steam, Ubisoft was the one who decided to not release the cheaper one on steam
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chicago fanatic (@cubbies914) reported@X1seh @beef198819 @Ubisoft Iโve been champ for 17 seasons and itโs just fine. Have some fun, dok is broken but theyโll nerf it soon. Casino seems like a decent map, you people are just miserable
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๐๐๐๐ (@zCrxticxl) reported@ChiGodd @Ubisoft Bro nah they dont care obvโฆ still it has to be said. They cant fix their issues its not only cheaters ubisoft is just doing it wrong!
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Thursday (@xMpR13) reported@Ubisoft Fix the eyes
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VoiD7 (@wiktorus5) reported@conkerax @Ubisoft ****** find every non issue to be mad at lmao
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R. Jenet (@posh_anka) reported@TimSweeneyEpic You want to beat Steam? Offer a better service. ๐ It's not Valve's fault that the Epic Store, Origin, Uplay, etc. are awful. That's exclusively your fault. Stop drooling with hatred and simply provide a better service. If you can't, it's your fault. Cry baby.
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Hanakooh โญ๏ธ (@Hana_kooh) reportedWhile Ubi Support is escalating my issue, by any chance there is another way to purchase the Supply Drop? Like, is there a way to pay Ubisoft directly another way to get a code to redeem the season pass or smthing? Someone plz help me
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B o g o s B i n T e D (@BogosBinted1987) reported@jmdagdelen 1. It treats users who chose steam unfairly due to a premium "steam tax" 2. This has literally been a non issue since 2019 when Ubisoft left Steam store 3. This only benefits the publisher and Ubisoft hasn't done anything in 2 decades to garner any trust in a store by them.
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ZODIAC (@zodiacR6_) reported@zCrxticxl @Ubisoft valid crash out
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Quentin Styger (@QStyger70853) reported@Cyael It is cannon in the Concordian extended universe which has broken the 4th wall into the Ubisoftian universe making Sony, Ubisoft 2, the second Ubisoft that Tencent needs to complete it's turdinian game studios gauntlet.
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fijinmore (@BcLite23) reported@alyttleton_ @X1seh @Ubisoft na doki is actually broken
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Bonk (@Amazjnr6) reported@Ubisoft @UbisoftSupport since yall clearly cannot solve the cheating problem, yall should refund stats from rolledback matches and also take the 2 week cap off of rollback
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Old Red Grizzly, Direbear Wizard Vtuber ๐ (@OldRedGrizzly) reported@Tealeaf_Farron @Pirat_Nation So explain how Steam would have actively prevented Ubisoft from selling the game on their own service if they did not use Steam? Oh they can't? They could just not use Steam if they chose and still sell on their own ****** service anyway? What a monopoly!