Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Soacha	Sign in	1 day ago
Nice	Sign in	2 days ago
Brasília	Sign in	2 days ago
Fort Plain	Online Play	5 days ago
Greater Noida	Game Crash	6 days ago
Chaingy	Glitches	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  name (@falconwing664) reported 8 minutes ago

  @villixe2 @Ubisoft It’s frustrating because it’s mostly just the lighting that’s the problem. Plenty of the other changes are quite nice but the lighting is just too much. Original should be available regardless, hopefully all the noise gets attention. We AC3 fans have it rough.

• 
  Nose | 📺 Invincible S4 (@NoseOfDeath) reported 12 minutes ago

  That would've excited me back in the day but modern Ubisoft sucks so they'll ruin it. AC1 has its issues but I feel it doesn't need a remake.

• 
  XeR0🧸🦧🐧 (@888XeR0) reported 12 minutes ago

  @OddSteamReviews I stopped giving them money the moment AC Unity launched a complete broken mess. Never again. EA and Ubisoft are on my permanent shitlists. I don't give a flying **** what they develop or publish. If they touch it, I'm not buying it.

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 12 minutes ago

  @SicklyTheNinJa The biggest issue it has is that AC never was supposed to be a yearly franchise but since AC2 did so well Ubisoft decided to make an Ezio trilogy which severely hurt the Desmond story...

• 
  Mehrab K. (@mehrab619) reported 13 minutes ago

  @TheDivMobile can log in on your ****** Ubisoft connect. whenever i launch TD2 it does open UbiCon but it doesn't have "store" there. fix your launcher ffs

• 
  ty (@thetyl0413) reported 13 minutes ago

  @UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho

• 
  CertifiedSperg (@CertifiedSperg) reported 16 minutes ago

  @medster101 The problem with the franchise is that it developed too many “sub factions” for their fanbase. It isn’t just Originals vs RPGs. They’ve splintered their fanbase across every franchise Ubisoft owns. Splinter Cell is dead, Rainbow is an E-Sport, Ghost Recon is GTA, etc

• 
  mac (@Damac1214) reported 17 minutes ago

  @Unbound4ss4ssin I played Unity on release and did not like it. I don’t know if I was just tiring of the Ubisoft formula or what but I didn’t like the lean into the RPG mechanics or the story, and I don’t remember being alone. The glitches were bad, but pretending it was the whole issue is silly.

• 
  Brandon May (@BrandonLynMay) reported 22 minutes ago

  What the crap, @Ubisoft. My 10 yo kid wanted to play the new Crew game with me. @TUbisoft . Needed parental consent. Okay, no problem. I had to take pictures of my ID, okay. Then they wanted my credit card, uh, okay. And then they wanted to scan my face and send to some third party company I’ve never heard of. All to just verify MY age. All this AFTER I’d already revived his consent email, logged into my account to verify me. And then setup his profile. No thanks. I closed my browser and told my kid he can’t play. What the heck?

• 
  Little_Swaaak (@Little_Swaaak) reported 27 minutes ago

  @Ubisoft. The animation blending for combat, parkour, stealth assassinations, everything look terrible in the trailer for ACBFR. They all teleport the player, and make you lose all momentum. Even something as simple as the hay bale jumps are atrocious. PLEASE FIX

• 
  Hank Scorpio (@Eldowzo1) reported 27 minutes ago

  @rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?

• 
  CL Montesquieu (@montesquieu_cl) reported 28 minutes ago

  @GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.

• 
  Rooster83 (@Rooster832) reported 30 minutes ago

  @Meio_Szetszuna Steam checks ownership before launching (unless offline mode is enabled). Which is what I use in my laptop and have no issues with DRM. I've even played Ubisoft games offline with no issue with Steam in offline mode.

• 
  WORM (@WormsicleTV) reported 32 minutes ago

  @MrInvigorator @cas68629135 @Rainbow6Game Yeah man I hear that, I was playing since beta and yeah I blame Fortnite for its irreversible damage to live service games like R6S bc companies like Ubisoft value revenue over user experience 😭**** company that used to be solid

• 
  BlazerBlu (@KetherBattle3) reported 36 minutes ago

  who tf tryna hijack my ubisoft login?!

• 
  Elaneium (@Elaneium) reported 38 minutes ago

  @WildWoodSage @Rainbow6Game Ubisoft will sell the soul of any game to fund microtransactions I get that they need to come up with stuff to find these live service games long-term. And I think it's fantastic Siege is still going strong. But there's gotta be a better way lol...

• 
  Jake Mcleoe (@JMcleoe64041) reported 39 minutes ago

  @Ubisoft why does it feel like i have a deadzon glitch

• 
  Division Legend (@division_legend) reported 40 minutes ago

  @TheDivMobile I'm having an issue with some missing drops that aren't appearing in my inbox. I've already reached out to support but haven't received a follow-up yet. @Ubisoft @UbisoftSupport

• 
  Numen84 (@Numen84) reported 40 minutes ago

  @popuniversee It plays amazingly good in the steam deck, no ubisoft connect login required.

• 
  racc raccaracoon (@neutronmuncher) reported 40 minutes ago

  @Frank0076011 @Fleyta_Fley Ubisoft can develop good games. It’s just keeping them good is the problem. They just lose their identity and the reason why the games were successful. For Honor could be arguably one of the greatest fighting game ever just from combat alone

• 
  GOJI Skillswitch (@Skillswitch1) reported 43 minutes ago

  Hey @Xbox it would be great if I could download games that are from @Ubisoft without having to sync accounts and such without having as many issues as I do have. I tried creating a whole new account with Ubisoft, and it keeps denying it despite all information is correct. I cannot download any games from Ubisoft. EA games don't have these problems.

• 
  Zea (@oZea_TTV) reported 47 minutes ago

  @LUCKYY10P The whole extraction shooters genre is bs I never thought it to be sustainable because Old Ubisoft already solved the problem, man they were something they made bangers like Division 1 and Siege but anyways Dark Zones in Division was the OG extraction shooter

• 
  Ned Griffin (@Ned_Griffin) reported 49 minutes ago

  I think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.

• 
  Zea (@oZea_TTV) reported 49 minutes ago

  I commented on Lucky’s post saying Old Ubisoft already solved this problem just look at The Division, it was the original extraction shooter with the Dark Zones where you can actually go and take your loot that you earned from anywhere else in the game like PvE or other PvP 2/6

• 
  koda (@kodasniped) reported 50 minutes ago

  @yDinoR6 @Ubisoft Bro he just invested early, what’s the problem?

• 
  bien (@jzandraa) reported 51 minutes ago

  @UbisoftSupport Every time I try to login at Ubisoft Connect and play AC Brotherhood, it always says that there is an error that occurred/Account Suspended. I cannot login to my own account on which I have bought games for. Case number is 25779455, can you PLEASE fix my account

• 
  Hayden B. (@HaydenBWriter) reported 51 minutes ago

  i think hidden blade combat removal in Black Flag Resynced makes sense. in the original game, both forms of combat, hidden blade and dual swords, did equal damage and were identical. it was pretty broken. the update combat makes way more sense. it’s a smart change from Ubisoft

• 
  Rafael Hernández (@rafaelh_com) reported 56 minutes ago

  @Ubisoft can't even log onto your site because your login page logic is paranoid. Checking for fast clicks, if user used inpect tools, and/or javascript events. Do you not realize some of us use password managers and now can't log on to update our region as you requested.

• 
  ABCD😂 (@NivekNairda) reported 59 minutes ago

  Ubisoft Connect constantly asking me to re-login and renew my password is ******* stupid

• 
  Dead Tom (@LegendDeadTom) reported 60 minutes ago

  @kikegames97 @Ubisoft Only issue I have is the reports they took the modern day gameplay out. Thats back to back games they didn’t have it when the modern day part is the most important part of the franchise. Without it then we are working towards nothing but random Action/Adventure/RPG games.