Ubisoft Connect status: server issues and outage reports

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 22, 9:20 AM EDT	0	0
Apr 22, 9:40 AM EDT	0	0
Apr 22, 10:00 AM EDT	0	0
Apr 22, 10:20 AM EDT	0	0
Apr 22, 10:40 AM EDT	0	0
Apr 22, 11:00 AM EDT	0	0
Apr 22, 11:20 AM EDT	0	0
Apr 22, 11:40 AM EDT	0	0
Apr 22, 12:00 PM EDT	0	0
Apr 22, 12:20 PM EDT	0	0
Apr 22, 12:40 PM EDT	0	0
Apr 22, 1:00 PM EDT	0	0
Apr 22, 1:20 PM EDT	0	0
Apr 22, 1:40 PM EDT	0	0
Apr 22, 2:00 PM EDT	0	0
Apr 22, 2:20 PM EDT	0	0
Apr 22, 2:40 PM EDT	0	0
Apr 22, 3:00 PM EDT	0	0
Apr 22, 3:20 PM EDT	0	0
Apr 22, 3:40 PM EDT	0	0
Apr 22, 4:00 PM EDT	0	0
Apr 22, 4:20 PM EDT	0	0
Apr 22, 4:40 PM EDT	0	0
Apr 22, 5:00 PM EDT	0	0
Apr 22, 5:20 PM EDT	0	0
Apr 22, 5:40 PM EDT	0	0
Apr 22, 6:00 PM EDT	0	0
Apr 22, 6:20 PM EDT	0	0
Apr 22, 6:40 PM EDT	0	0
Apr 22, 7:00 PM EDT	0	0
Apr 22, 7:20 PM EDT	0	0
Apr 22, 7:40 PM EDT	0	0
Apr 22, 8:00 PM EDT	0	0
Apr 22, 8:20 PM EDT	0	0
Apr 22, 8:40 PM EDT	0	0
Apr 22, 9:00 PM EDT	0	0
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

Sign in (69%)
Online Play (16%)
Glitches (10%)
Game Crash (4%)
Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Molalla	Online Play	10 hours ago
Paris	Sign in	21 hours ago
Munich	Online Play	1 day ago
Warsaw	Sign in	1 day ago
Lincoln	Online Play	2 days ago
North Port	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

Devlin (@61Devlin) reported 8 minutes ago
@YorchTorchGames @LightOfEtro @asha_shar While I think it should be cheaper, since 2019 they've added EA Play, Ubisoft+ classic, they're releasing more 1st party games and are adding more 3rd party games to the service. (Couldn't care less about fortnite crew).
The AI glitch (@bobby8888888886) reported 8 minutes ago
@_Tom_Henderson_ More negative gaming news to follow it almost feels like if the coming gaming crash that is coming is intentional @Ubisoft
Shooters (@ShooterKillerYT) reported 15 minutes ago
@MagicMonies888 @IdleSloth84_ Still have access to Ubisoft service and Fortnite crew
(722)Zyralith🇿🇦✝️🧡🇺🇸 (@Reaper09091988) reported 22 minutes ago
@swags101 @Barnacle310 @TheCrewGame Its a Ubisoft server issue
_Jam_Panda_ (@_Jam_Panda_) reported 24 minutes ago
@Ubisoft I'm really trying to play UNO right now Fancy fixing the server issue before I kill myself?
16thHarmony (@16thHarmony) reported 25 minutes ago
@William_G_ @Colteastwood Correct. Game Pass is going to eventually be turned into a Ubisoft Classics type service. In preparation for Project Helix which most developers will ONLY release their games on via Steam. No actual Xbox versions of games....thus no game pass prospects.
e Scripter (@scripter_e36028) reported 26 minutes ago
@Ubisoft Can you fix you servers?
pixels and dice (@pixelsanddice) reported 27 minutes ago
@klobrille For those calling for removal of packaged deals like Fortnite, Ubisoft, and even EA - those are likely years-long agreements that can't be broken. Asha said they will continue to improve Game Pass over time. This will not be the last improvement.
El Campeón - Gio ⚒️ (@xrgio_o) reported 28 minutes ago
@Welfare_JBP @asha_shar I don't see fort being that big of an issue esp if they drop the crew pass from the 1000 v buck credit to 800.. I think they can benefit more from cutting Ubisoft and call of duty ..
Cyanide (@TCyanide7) reported 30 minutes ago
@K__Med And EA Access, and Ubisoft+ Classics. All of these add ons inflate the cost of the service if you don't want them. People can just buy them separately.
A.PC.Gamer (@pcgamerswin) reported 30 minutes ago
Looks like Ubisoft Connect had a widespread outage yesterday evening, starting around 6pm UK time. Tons of people reported login failures, server connection issues, and games like Siege and Assassin's Creed refusing to launch. Nobody's given an official reason yet. Ubisoft hasn't posted any explanation on their status page or socials, and Downdetector just shows a big spike in complaints, no maintenance scheduled, no cyberattack mentioned. It seems to have cleared up late last night. @Ubisoft you guys are a joke.
Sylwester (@Sylwest91084078) reported 31 minutes ago
@TheCrewGame The Ubisoft support website is also not working.
Bradley (@DesignatedMedic) reported 31 minutes ago
Ubisoft drive me to lunacy sometimes. The other day I had to fully disconnect my Playstaion from the internet. Like the absurdity and hilarity of watching my fathers confusion as I went into the system settings so the kids could play monopoly offline.
Bleak Banksy 🥀🎈 (@bleakbanksy) reported 33 minutes ago
@Ubisoft @UbisoftSupport I SEEN LEAK SCREENSHOTS OF AC BLACK FLAG - CHANGE THIS ******* UI/UX IM GONNA CRASH OUT. MUCH ******* LOVE 🥰 BB
🎮🇧🇷 ƝiǤ♄тWøLғ-✗™ 🎸🎼 (@NightWolf_X) reported 33 minutes ago
@TheDivisionGame The game is impossible to play. When I move the mouse, the image is tearing instead of being fluid. And this isn't a problem with my PC; it started after Ubisoft went down overnight and hasn't returned to normal yet.
EricBlair (@EricBla26958685) reported 35 minutes ago
@TheDivisionGame LMFAO...fixing a bug that apparently the players don't give a **** about, but making players jump through countless hoops when they have an individual problem that needs attention. Ubisoft, do better.
TastySnackies (@tastysnackies) reported 35 minutes ago
It used to be normal to play a game for 10-50 hours, and then move on to the next game. Now every game is either an endlessly updating live service or 100+ hour Ubisoft-checklist-RPG-like. We used to be excited with less.
LucioVoreno (@El_Che_Nosdrol) reported 35 minutes ago
@Xbox_Series_XS remove this from the service: pc gaming, xcloud, fornite crew, EAaccess and Ubisoft
Crizalyd (@Crizalyd00) reported 36 minutes ago
@asha_shar Nha this is a horrible move, the whole reason of the Activision adquisición was to add COD on day one, we prefer that you take out of the service the Fortnite crew and Ubisoft plus no body wants those
Acer the Dork @ LVFC (@AcerTheWolf) reported 37 minutes ago
Ubisoft 5:30am - We are aware of some connection issues and are actively working on a fix and pushing updates as fast as we can. 9hrs later- Servers are still down but hey here is a reminder for the worldwide release trailer of the new assassin creed 👍 ******* *** company
Exile (@LiteraryExile) reported 38 minutes ago
@UbisoftSupport All Ubisoft services are down! Can't login to my account at all
nk (@upnorth321) reported 39 minutes ago
@SlySinatraa Dude, get over Watch Dogs 1. Ubisoft fixed that issue by 2016.
terremoto (@terremotoR6) reported 45 minutes ago
@Ubisoft @UbisoftSupport every time there is a problem you're broke!
Cebo (@TimoTim19) reported 46 minutes ago
@Mega6staR_GameS @DoWhatYouDo6 And now you're just saying stuff. Of course there is Ubisoft, EA and Sony games on the service...Game Pass has actual official EA Play and Ubisoft + though LOL. Not the same. And those Sony games aren't DAY ONE games lol. You did a terrible job trying to make them equal here...
BRATOR (@imbratorX) reported 48 minutes ago
@Altair_laahad @JarlOfRivia It's not really a problem I guess I just think it's lazy whether it's Fromsoft or Ubisoft unless it makes sense like GTA 6 is reusing some assets from GTA V but you won't notice it
𝓧𝓪𝓮𝓷𝓭𝓻🎮 📖 (@Xaendr24Olivera) reported 55 minutes ago
@NikTek ppl really cares about fortnite crew? I want EA service combine with Ubisoft+, that would be a deal breaker
TSN-Dicehunter (@TSN_Dicehunter) reported 58 minutes ago
@assassinscreed I never completed Black Flag on PC as Uplay decided to corrupt my save file half way through the game of 100+ hours and the current iteration of Black Flag is basically unplayable on PC due to performance issues on current systems, So I'm quite looking forward to this.
Davorin Jurišić (@davorin_jurisic) reported 1 hour ago
@UbisoftSupport cant even connect to ubisoft connect! Error dolphin-028
Tito 🐝🇵🇦#HIVESZN (@TheWuba) reported 1 hour ago
@Ubisoft Fix your stuff i am tryining to play ACShadows
JT, Game feedback (@T22Jarrod) reported 1 hour ago
@FarCrygame There are more than connection problems with Ubisoft atm!? Ubi devs & CEOs really needa start listening to fans n customers feedback, like my feedback for FarCry6 which is still pinned on my page!