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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (4%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Online Play | |
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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TheillusionMan ➐
(@TheIllusionMan1) reported
@BlueBirds93 @Ubisoft @R6Extraction I had to uninstall it, I've checked their forums and it's flooded with people With the exact same problem. Make sure you leave feedback as soon as you get their survey.
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Richie
(@GeezaUK1) reported
@XenoDrobot @Rainbow6Game Your problem is with Sony and Microsoft, ubisoft can't do anything about that
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Akira13645
(@akira13645) reported
A thread on Ubisoft's official forums for the game about the pictured texture streaming problem specifically is the most-liked and most-replied-to by an enormous margin, yet no hotfix has been been issued a full month after release
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Screen Master
(@ScreenM27) reported
@PhilMagroin93 @ScubaSteve1219 @assassinscreed Playstation compression is a simple technique and like the PS5 itself is more based on last gen, outdated archtectures. Developers who have problems developing for RDNA2 systems, for example, are already using it, like Ubisoft. Direct ML techniques will make files even smaller.
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Shady A.K.A Leevi
(@ShadyShariest) reported
@Nyaxxy_ EA might be in trouble. But Ubisoft is French. They were born in paperwork, molded by it.
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Jeremy
(@JayBe_R6) reported
Ubisoft’s main excuse on why their silent about the anti cheat is gonna be e same thing. “We don’t want to give hints to cheat makers.” Just say you have no answer to the problem, we’d much rather have that than silence
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ジ BattyFlaps ジ *old profile*
(@JaayOnPC) reported
@NadaOverbeeke @Ubisoft @intel I get this with my intel i5 4670k after playing ubisoft games for like maybe 40mins.. their games gone to **** lately.. You run them they ok then a bit later they crash, then another crash and the crashes get more frequent.. It only seems to happen with ubisoft games atm for me
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Billsey
(@BillseyR6) reported
I'm sorry ubisoft but no one ******* cares about a new UI every bloody season. Fix the cheaters and you will make your whole playerbase happy
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Derek
(@Surragard) reported
@ReactsRenegade @jom4337 @PaulTassi Sony has done nothing to improve or build out that service but recently has started making moves. I think within a year or two you will see a PS Game Pass that has good value and similar to how MS wrapped in EA Pass Sony will probably drop cash to pull in Ubisoft+.
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Edy Kurniawan
(@Edy046) reported
@UbisoftSupport hi Ubisoft, u heard gun low texture in farcry 6 while HD Texture on/off? That is annoying. Can u confirm fix this?
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myaolpassword
(@AOLpassword) reported
@sirene662 @Ki11ersix @CDPROJEKTRED Like I said, most of its issues are from the console audience. The only game that comes remotely close to cyberpunk from Ubisoft (in terms of personal fun) is AC Odyssey and Far Cry 3 (maybe 5). I only stopped playing CP cause I’ve been waiting for performance patches
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SenVale🔥
(@SenValeTV) reported
@MattiaDiMarcoR That’s wrong. You’re defending Ubisoft doing nothing to fix the problems. That isn’t a solution. It’s like a domestic violence case, you’re advocating “just suck it up”. Nah **** that.
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MistaDabzMcGee
(@deadheaddabz) reported
First game back on R6: Siege in a while and I have hacker squad... Like seriously wtf is happening @Ubisoft @Rainbow6Game. Game is in such a bad state. You keep putting new ops that allow for more broken stuff paired w/ hackers is just unplayable. GG
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king
(@aquayeet) reported
Ubisoft is doing a great job at slaughtering the Siege fanbase. All of these changes are so useless and it's so frustrating that they're focusing on these unnecessary, cosmetic changes when key issues like cheating are still prominent in the ranked environment.
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Lounex
(@Herman62660965) reported
@conaned6 @R6S_INTEL @floating06 You know that u can't just trust a person who says "i have a guy who works at ubisoft but can't say his name cause he would get ****** by ubisoft" And even if he is telling the truth they guy could have left when they still had engine problems.
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Reaver
(@AcidicReaver21) reported
and its already becoming quite the issue for Pokemon, Ubisoft got away with it for awhile with AC but Pokemon needs to stop being yearly. Stop it... i know it prints money but you dont need a game every year for it to do that.. SURELY!
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Ali
(@TheGameFlix_) reported
@EJWoodgates We all know why the recent developers departed from the company. I doubt it’s because of money, but I really hope a pay rise won’t shut people up about the problems going on at Ubisoft.
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Barry Lai
(@Much_Luckies) reported
@XenoDrobot @Rainbow6Game Controller Sensitivity is something they can work on. Unfortunately, MnK and Macros in Console are more on XBOX and Playstation. Ubisoft can't really do anything against that epidemic unless XBOX and Playstation updates their term of service to not allow that (1/2)
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Samantha Lopez
(@Samtheham02) reported
@Ubisoft Are you guys going to fix the weapon wheel glitch on Far Cry 6, it would be nice to be able to get back in to it.
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Juan Salas(Pachur6)
(@JuanSal73159505) reported
bro the damn sound error is screwing me up all the time, it's incredible that I still haven't solved it @UbisoftConnect @Ubisoft @UbisoftLatam
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shlap🇩🇪
(@SlappinR6) reported
Fix the anticheat and stop changing recoil/HUD @Ubisoft
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Derek
(@Surragard) reported
@jom4337 @PaulTassi I’d pick the system that has the interface you like the most. The hardware differences aren’t going to matter much to most people. PS will flesh out a game pass service and will probably get Ubisoft to link with it when the Amazon deal runs out since that’s a flop.
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suchit choudhury
(@suchitchoudhury) reported
@GhostRecon @ubisoft, kindly explain why I need a separate login and app for playiing your games on Xbox. What is so special that can't be achieved by Xbox Store cerdentials? Also, please confirm if AC Origins also need this additional app? Accordingly, I might have to apply for a refund.
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TranceSkillz-
(@TranceSkillz_) reported
@Rainbow6Game @Ubisoft fix the fcking headshots :)
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JC
(@GalacticXero) reported
@BaasheD_R6 @GotchaR6 I doubt the problem is with the team working on the game directly. I think that corporate Ubisoft isn't giving the Siege devs the resources they need to fix these issues. It's a game of cat and mouse, but the cat is an amputee. Upper-level Ubisoft just doesn't care.
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Sadboi Rook
(@MurStake) reported
@realUNOgame Love the game! Don't love that ubisoft does NOTHING to fix the Xbox version. 😒
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ramen
(@necoarc11) reported
@RaymanTogether @Ubisoft if rayman 3 HD get port to modern consoles. they will fix the bugs in rayman 3 HD
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R6 Intel
(@R6S_INTEL) reported
@Herman62660965 @conaned6 @floating06 Because even they know if I gave them credit that they’d get in trouble aka Ubisoft would sue ******** of them for leaking this information.
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Jack 🐍
(@Yurple_) reported
Never seen a company wanting their game to die more than ubisoft. Constant complaints from players including pro players and content creators and they just ignore all of it. Fix your ******* game @Rainbow6Game
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yaboy;)
(@yaboy19645032) reported
@Ubisoft Ay y’all need to fix orochi he/she is way to op now