Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (11%)
• Matchmaking (3%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Lorient	Sign in	10 hours ago
Paris	Online Play	2 days ago
Dieppe	Sign in	3 days ago
Tours	Sign in	3 days ago
Salvador	Sign in	3 days ago
Calais	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝓤 𝓛 𝓣 𝓘 𝓜 𝓐 🇺🇸 (@UltimaVIII) reported 3 minutes ago

  Glad to find my Templar Hunt sidequests are completely broken so I cant get the last key. Great. GG Ubisoft.

• 
  You Wouldn't Know (@KaD3M_) reported 3 minutes ago

  @_Deez_Games @MADkurious Laugh off the problem all you want, supporting companies like Ubisoft with their anti-consumer practices will ensure the industry stays ripe with greed.

• 
  NoxMagnus (@PGS_NeoDraven) reported 7 minutes ago

  @Ramez05 This is more a Ubisoft forcing all games as live services problem

• 
  Arighna Chakraborty (@archrstone) reported 7 minutes ago

  @haderax1 It was a good game, but was severely broken at launch. What CDPR did for Cyberpunk 77, Ubisoft never did for Unity. Doesn’t mean the core game was bad…

• 
  Chrispoici (@CSpoici) reported 7 minutes ago

  Imagine having one of the biggest franchises in gaming history and having such trouble creating appealing stories and characters. Ubisoft needs to focus real bad

• 
  ✨The Dark Tyrant✨ (@TheDarkTyrant96) reported 14 minutes ago

  It’s important to fight back. Especially when companies like Ubisoft purposefully slow down your games so you want to buy boosters or play into people’s gambling habits and ****. It IS a problem, saying “just don’t buy it” isn’t a good argument.

• 
  joe randone (@joe_randone) reported 15 minutes ago

  @Ubisoft HEY LOOK AT US WE HAVE DYNAMIC WEATHER SO NOW WERE JUST GONNA MAKE IT RAIN 97 PERCENT OF THE ******* TIME. FIX THIS ****

• 
  Altaïr ibn la'Potatoe Pet ✌️ (@PotatoePet) reported 17 minutes ago

  @Sonnie_Slim @CentralScruty The remake is a mixed bag. Parkour is very buggy. OG Black Flag didnt have the same problems. Removed modern day (I mean, it's exactly what these people wanted Ubisoft to do). No Freedom Cry but at least they added the DLC islands on the map. New quests are very mixed.

• 
  Horrid Haaris (@HaarisAjmeri01) reported 17 minutes ago

  @ArkhamDreamer Yeah i agree but again the problem is that FAR CRY isn't about that unless if it's a spin off or DLC mode which again this franchise is always an OPEN WORLD concept that gave player freedom than having restrictions it's ubisoft so they do backwards level design you know I mean

• 
  Akuma (@Akumabat) reported 18 minutes ago

  Ubisoft is such a humorless company because every time there's a glitch they could just go "uuuh the animus is acting up again hehe"

• 
  WhoCares (@Wh0AreWeXx0) reported 20 minutes ago

  @Ubisoft For the love of God, fix the sailing. You ruined it by not allowing us to full-sail whenever we want. It's slow as fckin' fck. It's mind-numbing.

• 
  Narco (@2012_nugget_201) reported 20 minutes ago

  @therimjobreaper @Ubisoft robotopolous urged you to provide the classic control scheme and provided you evidence that the demand was there. Here, more people are complaining. I IMPLORE you to fix the control issues. Robotopolous made a good video on how exactly to fix it :)

• 
  UnfairlyDismissed (@SparklyEffects) reported 20 minutes ago

  @RivDax @Ubisoft @assassinscreed There’s actually a few errors aswell with some other minor characters aswell

• 
  Rob (@HiddenWumpus) reported 22 minutes ago

  @Ubisoft Your game is ******* broken. I cannot sail the Jackdaw, totally soft locked my game. I try to load onto the boat and I get forever loading screen. Incredibly pissed off rn. I want a refund

• 
  Gaming Amigos (@gamingamigos24) reported 23 minutes ago

  On July 11, many PC players reported that Black Flag Resynced crashed as soon as Ubisoft Connect launched. Several users said offline mode also failed, despite Ubisoft stating the game is fully playable offline after its initial activation. Some reported they were unable to access the game even after several hours of previous playtime. The outage also affected other Ubisoft titles, including Immortals Fenyx Rising, according to player reports. Not every player was impacted, suggesting the issue may have affected specific authentication scenarios.

• 
  Wojciech (@WojciechBrejnia) reported 28 minutes ago

  @NikTek One good thing doesn't fix everything, and unfortunately, their dogshit practices are here to stay. It's not even just about the DLC costing more than the base game, or cramming live-service mechanics into a single-player game; Ubisoft went ahead and laid off the very developers who made the game. They are beyond saving at this point.

• 
  拾贝人 (@heroic_ice) reported 29 minutes ago

  @SpawnYaardReply @FalconGamin All Chinese games from companies like Tencent and Netease have micro transactions. What's the issue there? They are much more successful game company than Ubisoft.

• 
  Tax Offender (@taxoffender_) reported 33 minutes ago

  @MADkurious "Games have to make money" and they do. That's why they are sold to us. Most common anti MTX problem is in games you already pay full price for, like Ubisoft games.

• 
  Hareesh (@hareeshra5) reported 36 minutes ago

  @Ubisoft @UbisoftSupport Please fix the ubisoft connect app right now. I was playing @assassinscreed Black Flag resynced and it force closed my game and is displaying Error dolphin-028.

• 
  Fábio Castro (@Fabiocastro185) reported 45 minutes ago

  @UbisoftSupport Please, my dear friends, as soon as you can, fix the login on Ubisoft Connect, as it seems to be offline and I can't play my Assassin's Creed Black Flag. Thank you very much!

• 
  Squirrel McNuts (@SquirrelReFX) reported 45 minutes ago

  @TheDocK_vt @GiveMeBanHammer @SINlSTERMARK The Crew was a live service game. Developers and the creators of those games have a right to stop supporting games. Bungie recently ended live service updates to Destiny 2 and people are still able to play it. The Crew is a special case because nobody was playing it and their resources went to other projects. Do you know what game also died after The Crew? XDefiant, another Ubisoft live service title that got the axe because devs were focusing on other projects and not many people were playing the game. Same thing happened with Concord. Same thing happened with Highgaurd. Why would a company keep spending money on keeping a live service game alive if nobody plays it? Like honestly, this is why most of you young adults have no concept of what it takes to keep a game going.

• 
  Robert Foster (@techwhipped) reported 47 minutes ago

  @NBCNews Blu-ray, vinyl, and books have one major advantage over many modern digital games: they do not rely on microtransactions. Physical media gives consumers something they can own, preserve, and enjoy for decades, while many digital games today are built around ongoing monetization systems. We all remember playing older games like Madden 64. Not once did we get spammed with requests to purchase a battle pass, skins, premium currency, or other microtransactions. You bought the game, you owned the game, and you could keep playing it years later. Notice how many of those older games still exist and are playable today. With companies like Sony moving away from physical game releases, it creates more opportunities for publishers and studios to push digital-only models that rely heavily on microtransactions, live-service features, and recurring spending. This also gives companies more incentive to maximize revenue from a game before eventually shutting down its servers, leaving players unable to access parts of the experience they paid for. This is why I hope initiatives like **Stop Killing Games** become law. Publishers such as Sony, Ubisoft, and others should not be able to continue taking people's money and then claim they have no responsibility when they decide to shut down a game. If a company ends support for a game and makes it unplayable, players who purchased the physical or digital version should be entitled to a full refund. Consumers deserve better protection. When we buy a game, we should have confidence that we are purchasing something we can continue to enjoy, not just renting temporary access to a service that can disappear whenever a company decides it is no longer profitable.

• 
  Elena (formerly Amadeus) (@MBDTF_Lover11) reported 48 minutes ago

  @Ubisoft FIX YOUR ******* GAME

• 
  Илья Каратээв (@IlKarateev) reported 51 minutes ago

  @BryanTheWolf90 @AllanV3667 No. Ubisoft makes their games with an idea to bring frustration to the player, so tgey would purchase a dlc. You can absolutely wuth 0 problem to get through an re game with 0 dlc perchesed, because they are indeed optional

• 
  Iván Marcelo (@ivanroman999) reported 55 minutes ago

  @haderax1 Game was good, not great. But the disastrous launch just uncovered the problems at Ubisoft, they wanted to be an annual franchise so bad, they didn't even finish their games properly. And the unbelievable thing is that they didn't learn anything about that mistake

• 
  Fall-Neck the Tallneck (@Fallneck_Talnek) reported 55 minutes ago

  @MADkurious Ubisoft has fallen off because they try making their games so big to keep gamers playing and sell an extra microtransaction to fix their created problem has led to a decline of quality in their games. Even look in Resynced. All the old content is mo capped and then

• 
  XO S Play ~ (@XO_SPlay) reported 58 minutes ago

  @Pirat_Nation Classic Ubisoft. They spent years completely rebuilding Black Flag from scratch just to let a launcher crash the entire launch week

• 
  Jonathon Wright (@JonathonWr27849) reported 59 minutes ago

  @JosephFox_088 Do not have an SSD? I installed initially on HDD, thought it was no issue.. this was the first major bug I found, and it got more gamebreaking from there. SSD install has resolved all issues. Ubisoft is the worst at SSD required games. Monster Hunter and Death Stranding ran great

• 
  BenWarTooth (@BenWarTooth) reported 1 hour ago

  @MADkurious @robfrawley The games balance revolves around the microtransactions. That’s the problem here. This is an old game that Ubisoft could have slammed dunked with, instead they chose this route. The reason they have to include these purchases is because of their poor decisions as a video game company. It’s just like Black ops dropping their port on PlayStation and making you pay for DLC from a game you most likely purchased back when it originally released.

• 
  The Raven (@RavenMentore) reported 1 hour ago

  You don't see this being told by people. Personally I think most of these newbies that come to the franchise don't know how to do anything, but also those who also complain don't want to follow a story mechanic. 1 - Remove Wink made by Mary towards Edward 2 - removes certain elements from story missions. Ubisoft: Screw the canon. Desynchronization was also there as a mechanic, and a trial and error mechanic, it was supposed to reward the player but the unchallenged player stays stagnant and unskilled. In a world without learning, life becomes stagnant.