1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 6: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 63% Sign in (63%)
  • 17% Online Play (17%)
  • 12% Glitches (12%)
  • 5% Matchmaking (5%)
  • 3% Game Crash (3%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Cergy Sign in 5 hours ago
Orléans Glitches 5 hours ago
Vigo Sign in 5 hours ago
Cézac Online Play 5 hours ago
Darmstadt Glitches 5 hours ago
Vitrolles Sign in 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Bich_Dingo
    🕹 ~Bich~ 🇵🇷 (@Bich_Dingo) reported

    @eyemissxv @OldManSakaki I dont disagree much here beyond disliking the open world Ubisoft template, but FF13, 15 and 16 are all vastly different games with unique issues that strayed from the formula while FF7R has been tauted as the return to form SE needed for a long time.

  • Anthony98900536
    killerfirerage (@Anthony98900536) reported

    @regwithtehswag @pokopakku Honestly to me this whole things just sounds like a company using the legal system to it's advantage to get what they want and ignore the problems that one of their higher-ups caused we seen this before with other companies like Ubisoft but unlike them this company is not thatbig

  • ExpertImagez57
    Kingdom Reigns 👑 (@ExpertImagez57) reported

    @Ubisoft You should fix the legendary ships, since the hull of the Jackdaw is so weak. Fix that.

  • KiyyDumb
    Kiyy 🌞 (@KiyyDumb) reported

    @Goose9273 I feel like XDefiant would still be around today if Ubisoft were a lot quicker at fixing the netcode and progression issues. Plus that huge delay they did kinda killed a lot of the hype for the game

  • paatrickjane
    paatrickjane🇦🇷 (@paatrickjane) reported

    @Ubisoft fix the ******* launcher

  • Emma_Swirl
    Emma the Emerald (@Emma_Swirl) reported

    @TenToesTerrence @dagger323 @XboxArchives Nah I agree with every word they said, R6 died when Patriots was cancelled and Ubisoft now parades it's corpse as live service mightmares

  • Maki0tto
    makiotto (@Maki0tto) reported

    @RavenMentore Unity will forever be the most Assassins Creed Assassins Creed game. It was a massive step up from the Ezio trilogy. But Ubisoft took a sharp lateral turn and conformed to the high praise and cash grab of High Fantasy Rpg, live service type gaming which altered AC indefinitely.

  • ChrisdotRivera
    Chris Rivera (@ChrisdotRivera) reported

    @SamuelPGonzales @XBOX @XBOXSupport This and my Ubisoft plus subscription I couldn’t use due to their issues

  • OfficialMipha
    FauntasticPhish (@OfficialMipha) reported

    @BeatemupsWood They’re, by far, the best game company when it comes to service their IPs. Microsoft and Sony have abandoned the majority of their legacy IPs, EA and Ubisoft only really focus on their heavy hitters and companies like Valve and Rockstar don’t even try, especially valve

  • blencxs
    Blencxs (@blencxs) reported

    @MChriss8 @Lickman92 @lesbianadler Nope, i hope hes not paying anything to ubisoft. Just talking against piracy, btw i have no problem with who use pirated soft but have a problem with who criticize about buying games

  • Torykbirdthrowa
    Tôryk BirdThrowa (@Torykbirdthrowa) reported

    @HashionDiscord @HMBohemond two things can be true at once the model RANGE can be selling well, but that term is so vague that as long as it sells just above verage it's true. and with the tanks, it's probably true. at the same time, GW can be lying that the entire range isnt selling well, and can easily get away with it because they're never "entirely" lying. stock holders dont ask for specifics. they just get their good news and move along we've been seeing this with, namely, sony and ubisoft with Marathon and AC:Shadows respectively "OH THEY'RE DOING SO WELL GUYS REALLY WE'RE HONEST! THEY HAVE SO MUCH RETENTION!" and then you take a peak at the actual numbers and it's just plain false. i used an allegory before; "our summer catalog is selling well" summer catalog can encompase many things; shirts, shorts, swimwear, snorkels, sandals, hats, sunblock, ect ect ect ect. lets say some of the merch is only 20 bucks but the swimwear and snorkels are 80. lets say that behind the curtain, the swimwear isn't selling but everything else is. you can still say "the catalog" is doing well and not get in trouble. it's not a lie. you're just not being descriptive. in Warhammer terms; "The Custodes Range" can be selling well! but that includes bikes, tanks, dreadnaughts, heroes, infantry, ect ect. and is available for more than one setting (it's like how KT does well numbers wise because someone buying in invests into 2 games, or Demon collectors too.) even if the new infantry wasn't being well received/sold, everything else can cover the loss on that, and GW can still say its "selling well" again they're not lying...but they're not entirely honest. and why would they be if they said anything they wanted to do or keep doing was doing bad, as a public shared company they'd be strongarm'd to stop doing it anyway. this is the normal state of business. you tell just enough of the truth to keep your shares from flying off.

  • Begaria
    Begaria (@Begaria) reported

    Put about 5 hours into PoP: The Lost Crown. Good on Ubisoft on making a Metroidvania out of PoP. It's interesting, and pretty cool. It does have some problems. The combat is too floaty, and sometimes too easy as most enemies can be air juggled to death. No minimap? Bleh.

  • YtfhR6
    ‎ Ytfh (@YtfhR6) reported

    I am trio queue and enemies immediately take it that i ddossed the server becuase i am known in com (typing ytfh-verse in chat). image of chat is AGMoli threatening me that im getting manualed. anyone who knows me knows that i dont ddos. if i get banned its sieges fault. The only possible Ubisoft accounts to ddos the game were my 2 random allies: RETOUR and Ciouddyy MATCH ID: 1167f87a-492c-468c-990e-7b7504fd3e08 @Ubisoft @Ubisoft_UK @UbisoftSupport

  • verdolaga_8916
    Juan Jose 🇳🇬 (@verdolaga_8916) reported

    @Ubisoft Fix the servers! when i play R6 on pc the game leave me of the match, its so frustrating!

  • THe0GAmer
    Master of Controversy (@THe0GAmer) reported

    @Pirat_Nation critics called ac odyssey a bloated 100 hour slog then nolan film made 233k players return daily proving movies fix what ubisoft broke

  • AshenOne38286
    Daichi (@AshenOne38286) reported

    @Pirat_Nation It's not a software issue, it's a hardware limitation, you can't just break physics with an if (unless you're Ubisoft)

  • Onyxiit
    ŁØŠŤbøÿŤâťťëð (@Onyxiit) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport I WANT A FULL REFUND ON EVERYTHING I SPENT MY MONEY ON IN RAINBOW SIX. YOUR GAME IS COMPLETELY UNPLAYABLE AND YALL ARENT DOING ANYTHING TO FIX IT. STUCK IN PC POOL CAUSE I HAVE AN ELITE CONTROLLER!?!?!? Full refund!! Now

  • Expelleddux
    Expelleddux (@Expelleddux) reported

    @assassinscreed I purchased Black Flag and cannot due an Ubisoft Connect account linking issue. Ubisoft support refuses to help me.

  • Maximus0314
    America FIRST. 🇺🇲🇺🇸🇺🇸 (@Maximus0314) reported

    @OverlordTenji To each their own but the modern day story was always the worst thing about the AC games. Most people hated it. Ubisoft was smart to kill it off. The problem with the AC series is that the games got super boring and repetitive. Going woke was an added turn off for many fans.

  • monster_gamin
    monster_energy (@monster_gamin) reported

    @Ubisoft Fix your bugs in ac black flag please, I can't play for over 3 days now on my deluxe edition 👌

  • Oogway__
    (C) Hezekiah Moscow. (@Oogway__) reported

    @aisida C. Maybe You Have An Alternative Way Of Clearing It None Of These Negates The Existence Of The Recurring Problems For Many Other People & So Therefore Also Does Not Explain Why They Don't Receive Near As Much Hate As The Them Ubisoft. 4/4.

  • Raitziger
    Riku Pasonen🌞 (@Raitziger) reported

    @JezCorden Ubisoft constantly loses login credentials on PC. Steam and Xbox app never.

  • BruHEEZ
    BruHEEZ (@BruHEEZ) reported

    @TheGameVerse I want Ubisoft to crash and burn. $100 for new players on a nearly ten year old game is ******* robbery.

  • FaultyR6
    Alex (@FaultyR6) reported

    @SynthPotato Ubisoft is worse now than it has been they don’t know how to make a good story let alone fix their mistakes they just make more. Handful of AC games should’ve been a separate IP and they should’ve continued the original planned story for sure

  • VinsmokeSanjiSH
    Sanji Vinsmoke (@VinsmokeSanjiSH) reported

    "Ddos happen not that often in r6" yeah this season alone i faced like 30-40 Ddosser @Rainbow6Game @UbisoftSupport @Ubisoft

  • Metalsonic91
    Metal sonic 91 (@Metalsonic91) reported

    @Kyithios Fun fact I bought the crew on steam and put over 200 hours in to it When Ubisoft shut the server down making even the single player part of it unplayable I asked Steam for a refund They gladly obliged

  • GraffTheChrono
    Graff (@GraffTheChrono) reported

    @jexworld_ They don't exactly get to decide what to focus on when their parent company is telling them what to do and funding all their projects. It sounds like you have an issue with Ubisoft not BMG.

  • dagger323
    Dagger 323 (@dagger323) reported

    @BillyOfBagEnd @XboxArchives Any online-only live service game that a dev has milked for 11 years straight is slop. Further is it slop because it is largely multiplayer-only with no focus on mode variety or a developed singleplayer experience. It's a travesty to the Rainbow Six games that came before it, and demonstrates the peak model of greed and laziness that defines modern Ubisoft. Once again, Ghost Recon Wildlands was the only quality Tom Clancy game that's released since the 360 era. Siege is literally live service corporate slop.

  • Utherverse
    Utherverse.io - $UTHR LIVE! (@Utherverse) reported

    📝 Utherverse Files Patent Infringement vs. Ubisoft Over Virtual Nose Tech Used in Assassin’s Creed Nexus VR & Eagle Flight Utherverse Digital, Inc. today confirmed that it has filed a patent infringement lawsuit against Ubisoft, Inc. and Ubisoft Entertainment SA in the United States District Court for the Northern District of California (Case No. 3:26-cv-06098). The complaint, filed June 18, 2026, alleges that Ubisoft’s VR titles Assassin’s Creed Nexus VR and Eagle Flight infringe Utherverse’s patents covering a foundational technique for reducing motion sickness in immersive virtual environments. The asserted patents (U.S. Patent Nos. 9,977,495 and 10,528,129) describe systems and methods for inserting a stable, static visual reference—most commonly a virtual nose—into a user’s field of view while the rest of the virtual scene continues to move. This approach addresses a well-known technical problem unique to head-mounted displays: the absence of the real-world facial reference points that the human visual system relies on for stability. Without such a reference, many users experience disorientation and motion sickness. In Assassin’s Creed Nexus VR, Ubisoft offers a customizable “virtual nose” comfort option. In the earlier title Eagle Flight, the game renders a fixed eagle’s beak in the lower field of view. Ubisoft’s own game director for Eagle Flight publicly explained the design choice: “With a VR headset, our eyes don’t see the nose anymore, and our brain is destabilised. In Eagle Flight, the beak allows us to bring back that simulated nose effect and give the required stabilisation to be comfortable.” Utherverse inventors Brian Shuster and Gary Shuster developed and patented the technology years before these titles shipped. The company has long viewed the widespread adoption of comfort features based on its work as validation of the underlying innovation.

  • porkinscopilot
    porkinscopilot (@porkinscopilot) reported

    @TheIshikawaRin Actually if they put time into it and money the concept is not awful. However I don’t trust Ubisoft and Tencent (50%) owner to put effort and time into it. They already have a decent service game that could be brought back with time and investment The Division