Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 16: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orléans
|
Sign in | 6 hours ago |
 Chatham
|
Sign in | 1 day ago |
|
Paris
|
Matchmaking | 2 days ago |
|
Metz
|
Sign in | 3 days ago |
|
Metz
|
Sign in | 3 days ago |
|
Paris
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Ciavardone (@tf2godz) reportedI think I figure out the main problem with past E3s. Just don't invite EA or ubisoft, and everything will be fine
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Perspektive (@aPerspektive) reported@Rainbow6Game @Ubisoft @UbisoftSupport please fix your game it’s only the 11th year now how is your game chat STILL not working?
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porkinscopilot (@porkinscopilot) reported@BigfryTV Same stuff is going on a Ubisoft and embracer Game Dev costs have skyrocked and sales are down outside of Indie and a few select titles + Live Service/black hole games have eaten up a lot of the money. Last year there was a ton of layoffs this year will be the same
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F (@BurIyZz) reported@xKayoo7 @Rainbow6Game @Ubisoft The ubisoft employees are pissing their pants trying their hardest to fix xKayoo7’s stats
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luvad (@Blinding_One) reported@cyberprince_rwo More-so the issue is that the company is infamous for making bad decisions. deterring their playerbase. Dropping 12 million players casually off of age verification mistakes and continuing to become less and less of a good idea to invest in. It won't be a winner. It'll Ubisoft.
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Garcia (@parafalrj) reported@Maverick__CW @TheDivisionGame Is this kill and damage dealt count bugged? It doesn't seem like there are more than 100 enemies in the match. And many times I see -1920M. I even thought about asking Ubisoft support, but I get an error when trying to submit a ticket.
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Hank Scorpio (@Eldowzo1) reported@KeemaMr Apple Arcade, EA play and Ubisoft + (which also gives DLC I am sure ) no one has problems with these services even though they give games day one in there respective services
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Jackie Chan (@Remorse167) reported@AlsoThatRina @joshuaskyevan To be fair, this is Twitter most people like to be negative than positive on something and it is the one that makes more clicks. And also y’all persona fans do not know soulless, persona might have its problems but it is not soulless. COD is soulless, Ubisoft is soulless.
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pipesandstrings (@pipesandstrings) reported@SOCOMandChill @UbisoftSupport @Ubisoft Yeah I'm 3 tickets deep with them and no further forward in recovery of my account absolutely useless service for me personally 😭.
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xKayoo7 (@xKayoo7) reportednow that i think about it my 77% wr should be 79% since i won 2 and counts as a loss @Rainbow6Game @Ubisoft fix it.
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Ckopen🏳️🌈 ACAB (@HardBoyJoe) reported@FrostedYukio @gamingnoobdev see, my issue is that ubisoft regularly violated steam TOS and would seemingly intentionally make the steam versions of their games function considerably worse, so until i see the actual proof i cant really trust ubisofts word on this.
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yeh 🪭 (@juanbutbritish) reported.@Rainbow6Game @Ubisoft @UbisoftSupport why can casino not be banned??? Like I get it’s the new map but I’ve played it 15 times out of the 20 ranked games so far. It’s extremely boring. Please fix this.
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Synth Potato🥔 (@SynthPotato) reportedJust played Assassin’s Creed Shadows’ final update “Black Tides” questline Here’s my review of it and AC Shadows as a whole: I am honestly pleasantly surprised to say that I really enjoyed this, It finally gives AC Shadows a satisfying ending to its story and succeeds at tying this game together with the rest of the franchise. It doesn’t fix Shadows’ story but it is 100% something that should’ve always been there since launch as AC:S completely lacked a real ending, and I am so glad we actually got a great one. The barrier to entry for this is a bit high as you need to finish “A Critical Encounter” which is an OK quest but I was really upset “A puzzlement” is a requirement as that’s maybe the worst quest in the entire franchise, terribly written, terribly acted and requires you to wait a whole day between each part, in a game without a sleep system unless you grind hideout resources which I never did, so I had to leave the game running until a day passed. Back to Black Tides, There are more mocapped scenes and great acting in this new quest than there was in the entirety of Claws of Awaji. While not all scenes are mocapped and many still use that awful procedural generated animation, the important ones are motion captured and provided an overall strong narrative that closes out the Shadows story decently well. There is a proper use of music here as well and a real final boss fight, it really gives Shadows the final act it desperately needed. I still wish the rest of the game and its DLC was as consistent as this questline, but I guess thats something to hopefully be addressed in Hexe. Overall, AC Shadows was a mixed bag, it has some of the strongest gameplay in the franchise but maybe the single weakest story in the franchise, mainly due to how Claws failed to pay off Naoe’s arc. I really hope the massive improvements made in presentation, writing and acting in this free DLC is carried across an entire Ubisoft Quebec RPG one day. I’ll rate this little DLC a great 8/10, and as for the rest of the game and its DLC as a whole, I am settling at a final 7/10. That is below my initial rating of Shadows due to the disappointment of the first expansion.
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cloudy ☁️ (@Cloudy_R6) reportedplease Ubisoft wake tf up n fix your game - DMRs out - Shields nerf to the ground - nerf thorn 1.5x or LMG Meta was so much better
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Alex (@CameTooFast) reportedHey @UbisoftSupport @Ubisoft @assassinscreed I know Black Flag Remastered is almost here, and I'm excited to play, but I'd really like to clean up the multiplayer achievements for the 360 and One version but the servers are incredibly spotty. More often than not, it's impossible to connect to the servers and it just puts you in limited mode. Can we please get a fix before the new game drops?
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Lou Skunt (@LouieSkunt) reported@Rainbow6Game Ubisoft fix your ******* game. I have the voice comm bug, and I can't connect to the closest server near me, despite manually configuring server selection in my ini config file and setting it to read only, **** *** game.
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mankar camoran apologist🔻 (@silky_919) reportedadvertising end of service for a ******* ubisoft single player game but not for destiny 2 i can’t help but laugh
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FailedForgiven (@FailedForgiven) reported@InsiderGamingIG Question what happens to the games? I know a lot of people hate Ubisoft but I enjoyed the Far Cry series, Assassin's Creed, Ghost Recon, Prince of Persia, Ray-man, splinter cell, the division & watch dogs. Gamers today set unrealistic expectations for games & are the issue.
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LazyGamer (@LazyTechGamer) reported@Bilboswaggends4 To be fair other publishers do it as well including Ubisoft and EA so that’s not the problem. Like I said for awhile now they should have had option to pay for GP for year as cheaper price then monthly cost like everyone else. It mean they will have a much more users long term
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RuoLing_ 🌠 (@RuoLing_) reportedAPL/CNL is lagging far behind other regions, and now we’re seeing this kind of unethical and unacceptable behavior. Once again, I hope Ubisoft/BLAST will introduce rules to penalize scrim leaks.
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just jonez (@jonezkaranja) reported@Ubisoft hello am having a hard time accessing my ubisoft account keeps telling me that i have attempted to login and i havent login to my account in years? I have dm support in twitter but zero response kindly assist...i cant even login ubisoft connect to playstation
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Javierciglio (@BrechaCeja) reported@AllCristina2 @FrostedYukio They do if enough people stop buying tho. Rayman legends sold poorly according to Ubisoft and it sold 4 million or so. It depends on the sales expectations. Plus I don't think bad pr is worth the trouble
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BigPurr (@offuzbekistan) reportedPeople only complain about linearity being a problem for games when it's Ubisoft and for Twitter likes
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suga🌠 (@Sugaaav2) reportedSpent 2 grand on a pc to play ps5 cause @Ubisoft can’t fix cheaters infiltrating their game
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Purple Dragon (@Purpulu_Dragon) reported@GyaruGlow Cause AAA companies tell artists not to. And twitter far left artists and other life failures applaud it. It'll fix itself once Ubisoft, Sony and others AAA will be out of money. And hopefully, Microsoft (XBOX) will follow, but that **** so big it's gonna take time.
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JS88 (@jsevert105) reported@TheDivisionGame Well as of now I can't literally do anything in game because the games not registering anything I do and have gotten the "Delta" sever crash 4 times since starting the game 15 mins ago just fyi. Im on PC thru Ubisoft launcher.
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Timo (@TiimoTP) reported@TheTrueSealYT It looks great everywhere but I’m afraid it’ll suffer from the Ubisoft “clunk” that shadows actually fixed. Assassinations looks very, and I mean very clunky, animations glitch out, movement is awkward, it’s a shame because shadows felt VERY smooth. The cutscenes, world design, parkour and combat look great, but my favorite part of AC, the stealth might be taking a hit here unfortunately…
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keworrk (@keworrk) reported@episkbo @RinoTheBouncer The game was out for just couple months, it was supposed to be a game for the long run so ofc it needed some fix to make it really good but ubisoft didn't gave the little team behind the game what they needed. If the game was still there it would have been something big for sure
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GAMING (@Error888Unknown) reportedInsider reports indicate Ubisoft’s next Ghost Recon, codenamed Project OVR, missed its internal alpha milestones due to planning errors and tight deadlines. #Ubisoft #GhostRecon #GamingNews
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X (@XiinaR6) reportedRanked this season is so pointless, played 13 matches and at-least 10 of them have been against cheaters, ranked 3.0 is good in principle because it is difficult to rank up, but it is not good when Ubisoft have an anti cheat as useful as a wet paper towel and almost every game is vs a cheater. @Ubisoft fix up twin.