Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/03/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (51%)

    Sign in (51%)

  2. Online Play (23%)

    Online Play (23%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomSeaford Sign in
NorwayOslo Sign in
MexicoLeón de los Aldama Matchmaking
FranceMarseille Online Play
BrazilFranca Sign in
United KingdomIpswich Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • babygandolfini Mowlarkey (@babygandolfini) reported

    Hey @Ubisoft are you aware you made a completely ******* useless Assassin's Creed game for the PS4 in Valhalla? This is probably the last one I ******* even bother buying from you. I don't want to ******* login for your piece of **** server either. **** you ********.

  • nyancat21000 KirboVibes (@nyancat21000) reported

    @Ubisoft please fix the ddossing on consoles. I just got dossed in a ranked and it's dumb. actually take the time to look at cheater reports on console.

  • Logan10776893 Logan (@Logan10776893) reported

    @Ubisoft fix your ******* console game

  • gatorguy86 Scott Smith (@gatorguy86) reported

    I guess if you’re on console, then @Ubisoft doesn’t care about you. No change in DDOS, FPS, ELO glitch, or Cancel Glitch. Thanks for ******* (what could’ve been) a great game..@Rainbow6Game @UbisoftSupport

  • ColeGoesBoom Cole Goes Boom (@ColeGoesBoom) reported

    Also, a few days ago I got to 5/5 and there was a service maintenance that cut us off while about to finish the last mission. So this will be the 2nd time I have to start over. Help please! @Ubisoft @UbisoftSupport

  • AherysR6 Aherys (@AherysR6) reported

    So, what ubisoft can do about this ? To fix the issu ? Nothing, this is a physical issu, every shooter have it. The only way to avoid thoses cases is to do a matchmaking based on ping. You can only meet players who is 30~40 ping around your. (Like CoD do for ranked)

  • ConnorBoey MambaR6 (@ConnorBoey) reported

    @ubisoft I’m banned for 2 hours now because of ur stupid servers crashing. Please give me the +80 I am missing. Also fix ur servers

  • kyaxsR6 Kyaxs (@kyaxsR6) reported

    @UbisoftSupport @Rainbow6Game @Ubisoft when they will solve the 40 fps problem in the old generations of xbox in my case it would be the xbox one s, the whole community is sick of this problem

  • JetsFanMathis Mathis Lane (@JetsFanMathis) reported

    @UbisoftSupport Hey ubisoft, siege keeps randomly kicking me and my friends out of siege matches and I keep losing elo. Please fix and give me my elo back.

  • Bbllur ‎ً (@Bbllur) reported

    @Ubisoft you dont care about console its a ******* joke. first you guys get gay ******* skins and seccond everyone lags out and gets a 31 min ban like **** u guys fix your ******* gay game with a gay operator @7Tezec

  • killstargaming1 killstargaming (@killstargaming1) reported

    still a lag and fps problem r6 on xbox1 - series x @UbisoftSupport @Rainbow6Game @Ubisoft

  • Razorblade02 zoomie (@Razorblade02) reported

    3-0’d some garbage kids and this game still diesnt fix this stupid cancel glitch like how hard is it to fix? @UbisoftSupport @Ubisoft @Rainbow6Game

  • bbujiea Zack✪(999) (@bbujiea) reported

    Ubisoft your ******* game sucks *** fix your ****** *** servers I just lost 173 elo in 2 seconds because I get disconnected and the server crashes fix your ******* ****** game @UbisoftSupport

  • noah_sutphin sic (@noah_sutphin) reported

    @Ubisoft @Rainbow6Game FIX THE GLITCH WHERE IT LAGS YOU OUT OF GAMES. It’s disgusting I’m now banned due to my ranked game crashing because of this stupid glitch

  • gxrber Gxrber (@gxrber) reported

    @Ubisoft I demand my 120 elo back for joining a game then it kicking me out for god knows what, I still don't understand how you can make this game worse day by day, literally every day there's a new problem, and the FPS problem is still a thing after 3 days, A billion dollar

  • DeezNut75738566 nope (@DeezNut75738566) reported

    @Ubisoft Me and Boys jus tryin to play some ranked. But we get into the game and your servers go down. AND I GOT AN ABANDONMENT PENALTY FOR IT WHAT KIND OF **** IS THIS. FIX YOUR ******* GAME

  • auotz Auotz (@auotz) reported

    @Ubisoft @LucasfilmGames fix ur ******* servers

  • Picasso_The_Gr8 Antonio Stinnette (@Picasso_The_Gr8) reported

    @Rainbow6Game @R6esports @Ubisoft Alot of Xbox players are losing rank due to whatever is going on on y'all end. That isn't cool, I hope you can fix this asap and perhaps give those who lost alot an opportunity to redo their ranks.

  • JagerBradley Now Reading: JoJo Pt6𓆏 (@JagerBradley) reported from San Francisco, California

    Why would Ubisoft go through the trouble of programming, modeling, and giving voice acting to clone Reda NPCs that only give daily quests, of which there are never any of Does anybody even use these children?

  • Freetaykbitxh Allen Javier (@Freetaykbitxh) reported

    @Rainbow6Game @Ubisoft rainbow 6 siege has kicked me and my squad outta3 games straight due to “connection problems” and we even got a 30 min ban from it. please can we get any news

  • smoothii28 Tye Kelly (@smoothii28) reported

    @Ubisoft fix your servers on ps4, ive been disconnected from 2 ranks games and been banned

  • collinD66211605 collin_D💸⚾️ (@collinD66211605) reported

    Siege please fix your games it’s terrible this 30 FPS thing has to go and servers are worse, yesterday I had a “connection lose” and it happen to the whole lobby and got a 30 min ban then today happened again so I got a 60 min ban please fix your game @Ubisoft @UbisoftSupport

  • aaryasevak Aarya Sevak (@aaryasevak) reported

    @UbisoftSupport Ubisoft I just got 2 damn abandons because the servers keep crashing fix ur game!!!!!! FPS is bugged the servers can’t hold their weight

  • Jim53640965 Jim (@Jim53640965) reported

    @Ubisoft hi, I was playing ranked on r6 and my entire team got a server connection error. We all lost rank and got banned for 30 minutes. Can this be fixed?

  • CowboyMatt214 🌺McKee🌺 (@CowboyMatt214) reported

    Yo @Rainbow6Game @Ubisoft @UbisoftSupport fix your damn game. Shits getting ridiculous. My entire squad got booted in consecutive matches.

  • ALattano SoullessMajesty (@ALattano) reported

    @Rainbow6Game @Ubisoft PLEASE FIX THIS.

  • eric98618848 iiLovqr (@eric98618848) reported from Bronx, New York

    UBISOFT PLZ FIX YOUR GAME SEVER IP REALLY????@Ubisoft @UbisoftSupport

  • pistolpally giggzy🍁 (@pistolpally) reported

    I never ever had a problem with lag or delay on west server. @Rainbow6Game @Ubisoft fix server plis

  • Bro_vahkiin Ryan Harris (@Bro_vahkiin) reported

    @Ubisoft hey, fix your game please. Just got a 30 min ban in R6 Siege because everyone in the match disconnected.

  • Krvqzii Krvqzii 💎🌎 (@Krvqzii) reported

    @UbisoftFR @UbisoftSupport fix the fps problem quickly because it is unplayable please and my points that I did not get because of the ddos ​​..