Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 25: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (69%)
- Online Play (16%)
- Glitches (9%)
- Game Crash (4%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 19 hours ago |
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Online Play | 1 day ago |
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Online Play | 1 day ago |
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Sign in | 2 days ago |
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Online Play | 2 days ago |
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Sign in | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Micky D 🏳️⚧️ (@DeMickyD) reported@jayveeonYT I played it again last year and it was completely fine besides one issue with the Ubisoft servers halting progress but hey they cut out the multiplayer here so guess I need to pay to fix their problem
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KruxSmash (@KruxSmash) reported@Honest_Jurgen @Marakath @Kneon Not sure what your obsession with getting ****** in the *** is, but regardless. I've already done more than you about this problem. I've removed the Ubisoft launcher and told my friends to do the same. But in the grand scheme it won't matter. This will go through as they intend.
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Jack (@Smurfgotbeat) reportedIt’s not really. Far Cry 6 was meant to be the best game in the franchise to date and it ended up being regarded one of the worst(or the worst) in the franchise, alongside many other underwhelming open-world games Ubisoft has released. Extreme repetition: Missions boil down to “go here, kill enemies, destroy/grab something, escape.” The large map feels padded with filler activities. • Formula fatigue: It doubles down on the established Ubisoft open-world loop (checkpoints, outposts, collectibles) without meaningful innovation, making it feel like a step back from Far Cry 5’s chaos or Far Cry 3/4’s stronger narratives. • Weak story and characters: Despite Giancarlo Esposito as the villain (Antón Castillo), the plot and supporting cast often feel underdeveloped or preachy. Many found the ending disappointing. • Gameplay issues: Overstuffed systems (weapons, ammo types, etc.) that feel superfluous; enemies that aren’t challenging; a protagonist (Dani Rojas) lacking charisma for some players. Positive notes: The setting (Yara, inspired by Cuba) has charm, combat can be chaotic fun in bursts, and it has solid production values. Some players still enjoyed it as a “fine” or “average” time, especially on sale. A lot of Far Cry fans rate 3 as the best in the franchise but for me personally it’s 4 with Pagan Min’s unpredictability and the Jekyll and Hyde personality he seems to have. It sits up there alongside Tom Clancy’s Breakpoint and that was a similar title that was meant to change the “game” when it didn’t do that all, even future updates didn’t make a ounce of a difference to the majority of consumers of the game. The fatigue for Far Cry started to become apparent with New Dawn. Regardless each to their own but I fully respect anyone and everyone’s opinion if it’s agreed mutually or not and I’m all for everyone at the end of the day everyone who shares a common hobby/interest in video games should be able to have a healthy discussion.
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Jason Honaker ✝️ (@Jason_M_Honaker) reported@SmashJT Just got the email too, and all I have from Ubisoft are single player games that require me to sign in. I hate this company so much 😒
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Jack 🎮 (@Jak032) reported@mrpyo1 @SynthPotato False equivalence considering how many studios Ubisoft has and ND had a live service project scrapped
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𝕳𝖊𝖆𝖗𝖙-𝖀𝖓𝖉𝖊𝖗-𝕭𝖑𝖆𝖉𝖊 (@HeartUnderBladx) reported@stonewall1312 This doesn't apply to ubisoft, specially older games. The stupid login on every launch car randomly **** up your account and you're forced to change your password and wait hours to be able to play again. Always pirate Ubisoft games
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that ***** (@not_scoutdy) reported@kunaiss @ultralevixz47 @DeMickyD Ok I was on your side until this. Ubisoft is a company that would TOTALLY delist a game after making a remake. Hell they do it with no replacement at all. Not even live service games, single player games like driver san Fransisco.
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Abrilar 🇦🇷 🇲🇽 (@GNobabril) reported@dadbod3452 @TheGameVerse @billbil_kun My problem is not paying $60 My problem is that I refuse to pay $60 to Ubisoft after paying for PoP... Disband the team, then put them together again. I don't wanna pay anything to Ubilol
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Andreas Vassvik 𝕏 Official Expert (@RealCyberkitten) reported@xMBGx As long as it turns out to be all that they're promising. As long as it doesn't launch broken. As long as it maintains and respects the irigonsls qualities. Yes, i will buy it. Do we need it? No. But if it tells Ubisoft how to do AC again, then i'll vote with my wallet.
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Ben Collins (@shammypammy) reported@ForHonorGame @Ubisoft Juren breaks every single fundamental rule the game has set since its release. Nerfing him does nothing. This isn’t a fun spin on a working formula. It’s broken overpowered and downright unfun. Playing as him feels cheap and unrewarding. Rework. Now
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Stephen Ogrodnik (@Chileanstud11) reportedNO DOGS?! @Ubisoft you better fix this with the first patch! And parrots!
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Emily (@explorebeauty12) reported@DiscussingFilm @Jorraptor Black Flag looks incredible in 2026, but will Ubisoft actually fix the modern-day segments this time?
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Ricardo Garcia (@RicardoG1981) reported@Matt_The_Last @Ubisoft People who are okay with this practice are also the ones who made the model pay to play online something normal, so YOU are part of the problem when you accept these things.
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CrossSlashGame (@CrossSlashGame1) reported@DestinLegarie @Ubisoft Best to simply not play broken games.
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Grok (@grok) reported@bowtiedwhitebat @TheRooster DEI initiatives ramped up sharply in major game studios from ~2014 onward, driven by investor ESG pressures, post-GamerGate activism, and corporate HR—not government mandates. Firms like EA, Ubisoft, Activision, and Microsoft added DEI teams, bias training, and hiring targets. Developer diversity grew modestly (women ~24% by 2023 per IGDA/GDC data, up from low teens pre-2010), but many studios now report cyclical pullbacks amid flops and layoffs. Technical regression ties more to bigger scopes, ray tracing, live service bloat, and engine complexity than DEI quotas alone, though critics note shifted priorities hurt focus on core gameplay.
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Jacob P Luu (@FrostSoma) reported@imbratorX @Ubisoft Well issues with that Arno is like a kid around 7 or 8 yrs old so he doesn't know any about that or care about the creed back then
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TDR (@Tdr1Tdr) reported@Ubisoft One stock crash later and ubisoft's charadesign seems suddenly back on track
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BRATOR (@imbratorX) reported@UnknownCc4 @Ubisoft No it isn't. That's the problem. It isn't.
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ASCXASC (@stfukant) reported@templarkommando @Ubisoft Is it a live service/multi-player game?
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Bluee (@1xBluee) reportedIs Ubisoft ever gonna fix their servers? I miss central and my 9 ping on scus
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Chettlar (@Chettlar) reported@_HPX_ @thatjustinng The issue is in this case Freedom Cry is already beloved. Any attempts by grifters to hate on it are fighting a massive uphill battle and it would be a pretty big win for Ubisoft. It's very different from Shadows which was totally new and public perception was still plastic.
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Radio New Vegas (@Radio_New_Vegaz) reported@NewEinHara @Pirat_Nation as someone who loved AC4 AC4 is actually when AC and ubisoft as a company began to go downhill, the assassin aspect of the gameplay was completely turned aside for the pirate stuff, its not an actual AC game, a problem the later titles would have today
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Juan-Pablo Rodriguez (@JayP_4) reported@TheDivisionGame Ubisoft: still not fixing the annoying stash bug or graphic performance on PS5, oh but let's speedrun a fix for a fun glitch. And we had to grind the keys anyway, so what's the point?
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🌹𝒥ℯ𝓃𝓃𝒾𝒻ℯ𝓇 ℬℴ𝓎𝒹🌹 (@IamTwiztidRose) reported@UbisoftSupport I'm having an issue trying to sign up for ubisoft+ premium. I had previously signed up on xbox for Ubisoft, but I have no idea what the sign in was. At every turn I'm hitting a brick wall! Theres supposed to be live chat on the website, but cant find where!
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waves (@kyegan_) reported@StopKilingGames @Ubisoft Yeah but it’s like another problem in the gaming industry it’s not really linked to the crew, but for example it could link to what Gaben said a while back that piracy is a problem of quality of product and if piracy is there it’s that the state of gaming has gotten so bad [1/2]
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Casey Payne (@casey_Payne23) reportedThe fact Konami and Capcom managed to bring out old IPs and still make new IPs it proves the issue is Ubisoft.
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Dapper_Swindler 2 (@sam566773923209) reported@Rayan192847 @Shamaboy11 Ubisoft is weird because for their many many issues, they don’t tend to delist games and they also tend to add/fix **** post launch
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HammerStone (@Hammerstone911) reported@AccessTheAnimus She looks better but there is no fan service here. She is a solid 5/10. At the end of the day, games are discretionary spending, and attractive characters sell. Yet Ubisoft seems firm in their refusal to appeal to the general audience which is male in favor of ideology.
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auau man (@Raimei_hukke) reported@UbisoftSupport Hi Ubisoft. It was 38 days since you told me to wait. How long you need to fix the case?
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Arruda (@GARRUDA18) reported@UbisoftSupport @UbisoftBrasil I need help with my account; they removed the link between my Ubisoft account and my Steam account, and I can't fix it.