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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dronfield |
Sign in | |
 Austin |
Sign in | |
| Duluth |
Sign in | |
 Vienna |
Glitches | |
| Dallas |
Online Play | |
 Lübbecke |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Brennan Myers
(@brennan_myers) reported
@Ubisoft @UbisoftSupport you broke Rs2014 in an attempt to force people to your pathetic excuse of a subscription service. (still broken for even with Steam beta workaround) you thought we’d pay $100/year to play a bargain bin catalog of songs (102 songs by @TheWiggles)? 🖕🏻
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AleGamer82
(@AleGamer82) reported
@CheekyBoinc Avatar (that runs on snowdrop) will come at day one. But again you are not focused on what you know but on speculation that derived from what you know. But this is a community problem. Nor a problem of Stadia nor of Ubisoft. If the community is made by obsessive crazy people 4/n
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Adam Dayton
(@ShardShinjuku) reported
Wait, Ubisoft can make games that are not live service games? #NintendoDirect
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🔞Hobbesy VTuberEN🐯 | rookie arc
(@HobbesyVT) reported
@kimurarin_ Ubisoft's board game collections have always given me trouble. I still have to go offline just to get Monopoly to let me passed the main menu.
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Blesski
(@Bless707) reported
@Ubisoft @UbisoftSupport @UbisoftConnect Please fix central and east servers why do I have 150 ping Its unfixable help
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WolfPlay
(@WolfPlayTV) reported
@UbisoftSupport Hello! I bought the new Assassin's Creed Mirage game and it doesn't appear in my Ubisoft Connect library. Can you fix it?
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mix
(@gasmaskluminary) reported
What's most likely gonna happen is that this **** is going to crash hard, just like it did with Ubisoft, just like it's done with every "indie" studio trying to do a game with That ****.
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Dominic Tarason
(@DominicTarason) reported
@MDKII As many issues as I have with Ubisoft (and I have MANY issues with Ubisoft), they're a broadly good example to follow on supporting stuff even after people have dismissed it. For Honor is chugging along nicely to this day after a very wonky first year.
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kerry
(@kerryeasty) reported
@Ubisoft when will you fix the 15 medallion to Hytham bug in Valhalla? :(
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Luis
(@MASSEFFECTfan_X) reported
@Ubisoft @assassinscreed What about a new PlayStation port for the original Assassin's Creed? Lots of fans on PS4/5 have never played it before. Why not give them a chance? Not to mention Syndicate is still broken on PS5. Who in your company is telling you not to do this? Who or what is holding you back?
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AleGamer82
(@AleGamer82) reported
@one2escape @in7ead @9to5Google You don't understand. It's known that it's not planned so far for stadia. That's true. It could be release in a future date? Sure. There are 100 reasons for that The problem is not Mirage is the speculation. Such as "luna paid for it" or "ubisoft will not support stadia anymore"
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Safiullah Ali
(@7Safiullah) reported
@UbisoftSupport just got kicked of a rainbow match in the start saying a error occured and banned me and my friends at the same time . Been having this issue since the new update .Can you guyz look at it cant play rank if they keep banning us for no reason @Rainbow6Game @Ubisoft
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Brian 🏳️🌈 🏳️⚧️ 🇨🇦 🇺🇦 🎉 he/him/pansexual
(@Falelorn) reported
@JamieMoranUK I blame Sony… but UbiSoft must change their minds, get back some of the players who are not playing anymore because many of the games are cut and paste. There have been a few exceptions, great games like FC5. And there have been to many games as a service.
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Alex ☠️
(@alexprobst) reported
@Ubisoft is the worse service I've ever used, they keep logging me out and making it difficult and tedious AF to loggin again... WTF? do you have enough budget for a decent service?
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HieuSmile
(@hieusmile31) reported
@Rainbow6Mobile I watched some gameplay video from several youtube chanel and as I can see there still some little bit bug,the graphics is alright Hope Ubisoft fix these bugs and put more operator when the game available
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Junior
(@juniormiyai) reported
@Squiblon At least you caught it! I bought Assassins Creed: Valhalla, not knowing my Ubisoft account was broken or something and now I can't refund it or get my account squared away. It's just sitting there.
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ꪖᦓꫝ ✨
(@R6addixtedbratt) reported
Love having a 2 day abandonment ban cause I got dos 😡😡 @Ubisoft @Rainbow6Game fix your shift I’m tired of the ban bc of bad ping cheats. Acknowledge them.
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Yassine Sobh vs The World 🌤
(@ysobh53) reported
@mbedair_22 @Shiriaro That is my main problem with it. It wasn’t really an open world u were funneled through it artificially via the leveling system. I still think Far Cry 5 is the last good “open world” Ubisoft made cause u can just do whatever
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pixelmon Master
(@pixel21706) reported
@UbisoftSupport Hey ubisoft i have a problem with my playstation account. Currently I don't have access to the email i created the account with and i don't remember the password to the account. I am still logged in to the account on my playstation. Is there anyway to change both?
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MegamanNG #SaveRiseOfTheTMNT #NewDeal4Animation
(@MegamanRA) reported
@AleximusPrime I want that to return but Ubisoft is the problem
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c
(@mech__warrior) reported
@UbisoftSupport Has there been issues with ubisoft connect challenges - I tried to complete the current challenges and nothing is registered
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ThyDarkWolfYT
(@ThyDarkWolfYT1) reported
@UbisoftSupport and @Ubisoft Ever since the recent addition to the team. In my opinion the game has become, quite unplayable. Only due to lag from the frame loss, random crash in game, operator bugs, sound queue bugs, and from what i seen on both PC and PS4 (both of which i play)
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Bickle bork
(@BickleKun) reported
@salmansali_ @Ubisoft The RPG isn’t the problem, it’s the fact that they don’t have any substance behind mindless empty simplistic missions. Instead they focus on how many hundreds of hours they can keep you occupied.
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Mystiic
(@Mystiic_Madness) reported
Been playing #FarCry6 on #Stadia with #Ubisoft + free this month. Cloud Gaming has come far compared to my first expereience. Barely any input lag No scan lines (seen on Xcloud) 60fps gaming vs 30fps on my Xbox 1080p60 livestream/recording to YouTube at zero cost to my internet
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Ben
(@ThatMetalNessie) reported
And yes, I'm aware that Ubisoft is a problematic company which has major issues, including individuals involved in AC. I hope they sort themselves out because I don't know where I'd be without AC. Likely not here.
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Aidan Lopez
(@Womenlover123p) reported
@Ubisoft i got my account suspened for 2 days because of an error that happend during my ranked game. If u can unsuspend me i would be grateful
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m
(@whoelsebutmatty) reported
@Ubisoft does this include the service on the recent ps plus subscriptions?
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skouuM
(@skoumou) reported
@timocollin @Ubisoft And maybe look for a fix for your crashing servers when someone closes the game while playing, would be much appreciated to finish a 500 points game sometimes
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Nuclearsimian
(@nuclearsimian) reported
@assassinscreed This is why I haven't played a Ubisoft game since AC3. I knew the games were going down the shitter quick, there had been problems that I'd noticed way earlier that only got worse, and you're just saying now, "Hey gaize, totally just believe us, but there won't be MTX!"
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Rona Altana
(@RonaAltana) reported
Just Dance 2023 looks like they're finally moving the series to a service model, which honestly makes sense but also it's Ubisoft so it's going to suck a lot