1. Home
  2. Companies
  3. Ubisoft Connect
Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 54% Sign in (54%)
  • 22% Online Play (22%)
  • 18% Glitches (18%)
  • 4% Matchmaking (4%)
  • 3% Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Noisy-le-Grand Online Play 3 days ago
Toronto Sign in 4 days ago
Madrid Online Play 5 days ago
Barranqueras Glitches 5 days ago
Acapulco de Juárez Glitches 5 days ago
Kowloon Online Play 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • shushwave
    Hush (@shushwave) reported

    as a long time AC player it's crazy seeing Ubisoft actually fix design issues

  • AGA_Daily
    アリスギア毎日 (@AGA_Daily) reported

    @_chrisoliphant @Skull_Os @needle I’m almost certain “revokable” was there in good faith that IP owner doesn’t abuse it, until the infamous ubisoft and this whole “as service” bs.

  • richfish84
    Richard Fisher (@richfish84) reported

    @stupidcoolin @Dearg_Gosling GTAV is no better than any ubisoft game aside from the online aspect. A living breathing updating city can't save a game if the missions are the same as 10 years ago. If it's great I'll buy it and play it, no issue. I'm not hating on it, I just want a better campaign than GTA V.

  • SWAFFELENN
    SWAFF (@SWAFFELENN) reported

    @PhobiaOfMETA @AthienoR6 Siege is still a great game. The problem is who owns the studio now. Ubisoft carved Rainbow Six, Assassin’s Creed, and Far Cry into Vantage Studios that's ran by Tencent French name, Chinese money.

  • Wuffle300
    TTVFrostwolf300 (@Wuffle300) reported

    Multiple celebrities pass away GTA 6 get a new trailer Xbox makes physical/digital keys for old and newgames. Sonic, Spyro and Crash are in FORTNITE Ubisoft fumbles the bag and sells a game without the game Lunar Eclipse happening tonight. All this with 4 days left of August

  • Pacbull_r6
    Pacbull ⚡️ (@Pacbull_r6) reported

    @Yomi_R6 @Ubisoft did u find a way to fix it

  • SemiconductorsX
    Semiconductor Insider (@SemiconductorsX) reported

    NVIDIA is using games to break into Windows on Arm, not just AI demos. RTX Spark PCs start shipping as early as September. At Gamescom it lined up EA, Ubisoft and Embark. F1 25 and Arc Raiders are named. Anti-cheat support is coming too. The pitch is 1440p AAA above 100 fps with DLSS and ray tracing on the Blackwell GPU next to a Grace-class CPU. That is the Qualcomm contrast. Snapdragon already has Easy Anti-Cheat and Fortnite on Arm. Adreno X2 roughly doubled generation-on-generation, but Time Spy still sits near an older Intel iGPU, not discrete-class GeForce. Eric Demers, who ran Adreno for years, left Qualcomm for Intel this year. Asus and MSI first-wave Spark units are already reserved out, matching the Taiwan reports. Lenovo, HP, Dell and Microsoft follow. A sold-out $3,000 Arm laptop does not fix the PC cycle. It does put GeForce, CUDA and a game list on WOA before Qualcomm has an answer at that GPU tier. Software support is the gate. Hardware allocation is the other.

  • 8ptCross1099
    cait (@8ptCross1099) reported

    Nothing like trying to do a Manhunt and going down because the game has to load. @Ubisoft PLEASE, FIX DIVISION 2. JFC this is getting old. #thedivision2

  • Vexxiiii
    Big Raga (@Vexxiiii) reported

    @Ubisoft @UbisoftSupport siege issue been in a blue screen lobby for two hours now people won’t leave the game so that it can cancel please help ign twitch.ragabig

  • indicavulture
    Indica 🔞⚠️ (@indicavulture) reported

    @GhostRecon I'm actually deleting this **** til yall fix the loading. This **** is dumb. Please fix it as soon as possible. There's no reason for the entirety of your game to not be opening for the majority of people. Get it together Ubisoft oh my ******* god

  • Eren_Hell
    dfDynamo (@Eren_Hell) reported

    Ubisoft needs to fix their useless desktop Launcher app with broken auth sessions.

  • DylanMcColgan
    Dylanmc143 (@DylanMcColgan) reported

    @CruelxTactics @Ubisoft Had this issue earlier in the year played AC2 and brotherhood… not getting it the achievements sucked

  • Nocturnal_FPS
    Nocturnal 🇺🇸 (@Nocturnal_FPS) reported

    @Aserback @TitaniumRolo @AussieOtterR6 The issue is, if you've played the game, you have agreed to the TOS and EULA. By doing that you've given Ubisoft the power to revoke a license for any in game item as it is not "owned" by the user. Legally you don't own the skin so they don't have to refund you.

  • Dycamax
    DYCAMAX (@Dycamax) reported

    @jui_cyapple You right and I am agree with that but the problem is Ubisoft doesn’t want Rabbids and Rayman coexist together.

  • LeFraqg77
    KhoyaFraqg (@LeFraqg77) reported

    40 min in blue screen nice game fix this **** pls @Ubisoft @UbisoftSupport @Rainbow6Game

  • Virolykana
    joackim lauridsen (@Virolykana) reported

    @Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad

  • fidzfidz14
    fidz fidz (@fidzfidz14) reported

    I have Ac Unity in my Ubisoft connect and i want to play it but I've changed atleast 12 times my password cuz every time I log in it says "log in multiple time" and I have to change password every time , when I somehow login they suspend my account... Happens 6 times

  • NoahDelashaw
    Noah Delashaw (@NoahDelashaw) reported

    "It can even make a ubisoft game look good" Ubisoft's issues have never been visuals; they are top of the industry in creating detailed worlds and spaces, just because YOU don't like their games doesn't mean they are bad.

  • RedRidingHood10
    Jennifer Denny (@RedRidingHood10) reported

    @Ubisoft @gamescom Bro fix the sound issues in *** 2.

  • xcxtopia
    stefani (@xcxtopia) reported

    @justdancegame fix your servers ubisoft

  • ReaperwolfG
    ReaperWolf_Gaming (@ReaperwolfG) reported

    @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

  • GlitchTwitched2
    Glitch (@GlitchTwitched2) reported

    Im saying they have Ubisoft connect tho it’s the worst ******* gaming service ive ever used in my entire life And it has cross platform built in It’s perfect.

  • mean_mystic
    Meandering Mystic (@mean_mystic) reported

    @mpr_reviews @SKHYJINX @D_S_O_Gaming I wonder if it might be the issue that Ubisoft has had in the past. which is that controller is smooth but mouse and keyboard isn’t. Or it could be like the engine not handling high polling rate mice well which is common.

  • veronlyjt
    phantom. (@veronlyjt) reported

    Ubisoft genuinely fix your ******* servers I can’t play this **** no more

  • Swizzy2488
    Swizzy (@Swizzy2488) reported

    @T3MSII @UbisoftSupport @Rainbow6Game Bro same. I know its just Siege too. Been playing Mortal Shell 2 on Ultra everything and its smooth af. Ubisoft had to fix this.

  • GF_Australia
    Beeline Discovery (@GF_Australia) reported

    @axrxrxr100 @RockstarGames Your not the only one who thinks this. It's an OK game that may attract buyers at $50 if they could fix that frame rate. Rockstar didn't need to fire all their talent. They may as well have openly outsourced it to Ubisoft as a GTA V remaster with more gimmicks and less edge.

  • acetomato1
    Ace (@acetomato1) reported

    @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

  • ClutchG54096479
    ⚡ Clutch ⚡ (@ClutchG54096479) reported

    @JoelJ_Garcia Sony management tangled themselves with live service mess, microsoft games this gen mostly were AA gp budget fodders, like EA take two also barely released SP games and Ubisoft don't even know what they were doing (untill recently they kinda sorted their management out)

  • SrJ20202
    JollyBalls (@SrJ20202) reported

    @Ubisoft @gamescom Your customer service and Ubisoft+ subscription service sucks so much *** it’s actually incredible

  • imvurtue
    vurtue (@imvurtue) reported

    is ubisoft making the last 2 seasons ranked charms a bug theme a homage to the VC bug they cant manage to fix after 10 years?