Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Maracaibo	Sign in	3 days ago
Soacha	Sign in	4 days ago
Nice	Sign in	5 days ago
Brasília	Sign in	5 days ago
Fort Plain	Online Play	8 days ago
Greater Noida	Game Crash	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mitten3 (@MittenThree) reported 3 minutes ago

  @TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.

• 
  Denniia_Lux_Exitium 🇨🇦 (@DenniiaLux) reported 4 minutes ago

  @GLegit99 @Wicked0547 @ArcticuKitsu You do know steam input can just "emulate" Xinput api right ? And if all all fails , GlosSI will fix that for you. I play more than just steam games , i launch game from ubisoft launcher , EA App , And Blizz App , all work just fine.

• 
  El_Donte (@ElDonte22) reported 10 minutes ago

  @silvrcore The management was always the no 1 problem and never the devs, that's why the latest franchise manager seem to be getting the franchise on good tracks again Ubisoft Singapour was caught in a mess of a development cycle on S&B unfortunately

• 
  D. (@MysterD) reported 13 minutes ago

  @brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.

• 
  slayersparks (@slayersparks1) reported 14 minutes ago

  Hey @Ubisoft fix your ******* game. I got kicked from my ranked game because of your ****** *** servers and was greeted with “error code: 4-0xfff0be2c” when I tried to join back. You are a million dollar company. Instead of worrying about your gay ****, focus on fixing your game.

• 
  CL Montesquieu (@montesquieu_cl) reported 16 minutes ago

  @GiveMeBanHammer In contrast, Microsoft and Ubisoft got bodied for this very same anti-consumer practice. And rightfully so. A corpos alleged 'refund problem' can never become my ownership problem. That's when i take my money elsewhere.

• 
  Miller (@_Miller_o7) reported 19 minutes ago

  For those unaware: The actual fix is to go to the game's install files and use the .exe directly or use a shortcut of it, bypassing Steam and Ubisoft's ****** *** launcher. It's been 2 years and Ubisoft hasn't fixed this problem with uPlay/uConnect not working properly.

• 
  Age 鬱 (@KokichiStrife) reported 19 minutes ago

  @TheHiddenOneAC I agree But the same problem still persists, Ubisoft is still out of touch The hidden blade is part of the series identity, why suddenly remove it in resynced ?

• 
  FinalBoss.io (@FinalBoss_io) reported 21 minutes ago

  Assassin’s Creed was never missing a knockout mode. This is the Ubisoft trap: see a big IP, assume it should also be multiplayer, live-service, seasonal, and somehow still fun. If Invictus is getting cooked in playtests, that’s not bad luck. That’s the design bill arriving.

• 
  Misfit (@MisfitOneFour) reported 25 minutes ago

  @Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.

• 
  Ventilator (@V3nti1at0r) reported 31 minutes ago

  @Izelice @Ubisoft EA Desktop launcher is better than this. If EA Servers is down and can't login to the launcher, it will show a menu with all installed games that works offline.

• 
  𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported 35 minutes ago

  @UbisoftSupport @Steam Remove the mandatory Ubisoft Connect login for games bought on Steam and things would already be so much better. Even better, just get rid of Ubisoft Connect entirely.

• 
  Nickotto'sGAMING (@NicholasOtto16) reported 36 minutes ago

  @optmistichuman @Ubisoft I don't really have a problem with it being gone but I feel if we complain enough they might bring it back,

• 
  illusionsMD (@illusionsMD) reported 37 minutes ago

  @JuanIsidro @Burnvolver Do you think BF2042 is Ubisoft somehow? You keep saying that, I don't think you know what it means. Cyberpunk isn't Ubisoft. Halo isn't. GTA isn't. This is a majority of devs/publishers issue.

• 
  eA asuno (@asunoaim) reported 39 minutes ago

  @yokailoner @Chhesto @LZqAIM game was great, unfortunately was plagued with lots of issues that took a while to fix until eventually ubisoft cut funding

• 
  Vincent Alexander (@Alex_the_beaner) reported 41 minutes ago

  @Ubisoft fix your ******* matchmaking you ******* imbeciles why am I playing with emeralds and champs as a gold and let alone why do I get 1 emerald while the other team is stacked with 2-3 higher ranks

• 
  MegamanNG (@MegamanRA) reported 43 minutes ago

  @Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems

• 
  Rafael Hernández (@rafaelh_com) reported 44 minutes ago

  @Ubisoft can't even log onto your site because your login page logic is paranoid. Checking for fast clicks, if user used inpect tools, and/or javascript events. Do you not realize some of us use password managers and now can't log on to update our region as you requested.

• 
  のりお (@noriogames0215) reported 44 minutes ago

  @Ubisoft @UbisoftSupport @UBISOFT_JAPAN There are streamers who are using a glitch to collect prototypegear. Ubisoft Creators Program Member YouTube：norigames. PSID：n_0_r_1

• 
  Franz3400 (@Franz3400M) reported 46 minutes ago

  @UbisoftSupport @UbisoftLatam @Ubisoft Hello, I'm having a problem with my Ubisoft account. I try to log in, but it says my account is suspended due to multiple failed attempts. I only tried once and entered the correct password.

• 
  Steve M (@lostinwoods4) reported 48 minutes ago

  @SipSipStefen It's like the older Ubisoft games where it's a big open world with nothing in it but collectables. Recent Ubisoft games managed to somewhat fix this but seems like NTE is stuck in that 2015 era

• 
  PaTryk_Gracz0l (@patrykgracz0l) reported 49 minutes ago

  @UbisoftSupport @Steam funny that isnt a problem with any other non ubisoft game, detele the ******* launcher requriement

• 
  InkedSylveon (@InkedSylvee) reported 49 minutes ago

  soo @NTE we sticking to the broken @ToF_EN_Official hmmmm starting to feel like yall are the CN Ubisoft cant make anything without it breaking

• 
  Anthony (@hennything00) reported 50 minutes ago

  @Ubisoft @Rainbow6Game Can you please fix the fact that I can never open up my alpha packs even after restarting the game, also if my teammates leaves mid game I should not lose rp after losing that game because we are down a player thanks

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 51 minutes ago

  @SicklyTheNinJa The biggest issue it has is that AC never was supposed to be a yearly franchise but since AC2 did so well Ubisoft decided to make an Ezio trilogy which severely hurt the Desmond story...

• 
  𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported 51 minutes ago

  @InsiderGamingIG XDefiant was a great game that Ubisoft shut down too quickly. The game's “issues” weren’t insurmountable. Ubisoft could have waited until S3/4 before making such a final decision. Stop everything before even the end of S2 and the most anticipated S3 was a stupid move.

• 
  Ant 🐜 (@TheInsect_) reported 57 minutes ago

  I think the issue with the new star fox designs for me is that it just doesn’t feel like star fox or Nintendo like I woulda believed this is some random Ubisoft IP if I didn’t know any better

• 
  Zea (@oZea_TTV) reported 57 minutes ago

  @LUCKYY10P The whole extraction shooters genre is bs I never thought it to be sustainable because Old Ubisoft already solved the problem, man they were something they made bangers like Division 1 and Siege but anyways Dark Zones in Division was the OG extraction shooter

• 
  Drax Solutions (@Drax_Solution) reported 59 minutes ago

  @Souls_Black09 @UbisoftSupport Hello send a dm 📥 I help you fix your Ubisoft account

• 
  𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported 59 minutes ago

  @6Paths5Rings @RohanKarMooN It's totally fine if you enjoyed it. The main problem I have with the remaster is that these **** suckers at Ubisoft decided to de list the original when Liberation still has the original available. But thankfully we have guys like Rohan to make easy repacks of abandonware games.