Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (62%)
• Online Play (19%)
• Glitches (9%)
• Game Crash (8%)
• Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Tignieu-Jameyzieu	Glitches	1 day ago
Bhopal	Online Play	1 day ago
London	Sign in	2 days ago
Paris	Sign in	2 days ago
Oelde	Sign in	6 days ago
Buxton	Game Crash	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Xavier Rivera (@XavierRiveraX) reported 2 minutes ago

  Amazon Luna drops all game purchases, third-party stores, and subscriptions starting today. EA, Ubisoft, GOG libraries being removed — previously bought games playable through June 10 only. Service pivots to Prime-bundled subscription model.

• 
  Benjamin Knight (@BENJAMINxKNIGHT) reported 3 minutes ago

  It was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile

• 
  Thomas Sonnenberg (@thomasony1912) reported 7 minutes ago

  @UbisoftSupport Hi, recently I've tryied to login on my ubisoft connect to play Rainbow six, but my account had been suspended, the messege said that i should try again later or change my password, so i changed my password and tryied again, on the app and on the site.

• 
  LeFlez James (@itzf1ez) reported 7 minutes ago

  UBISOFT FIX CHEATERS BRO, THEY ARE BAD AGAIN @Ubisoft @UbisoftSupport

• 
  snowdreike (@snowdreike) reported 11 minutes ago

  Hey @Ubisoft It's almost 10 years since the last released proper @Trackmania game (that wasn't a live service game that is*) Trackmania² Lagoon. Still nothing to announce for the future of this licence ?

• 
  M. (@ikkisooo) reported 19 minutes ago

  @UbisoftSupport Can’t connect from Ubisoft Connect dolphin 028 SEA Server? Any fix??

• 
  Thomas Sonnenberg (@thomasony1912) reported 20 minutes ago

  But it didn't worked so i waited 24 hours (it's what i found on the internet about the time of suspension), and my account is still suspended, and I can't use the ubisoft site support because I can't login. Can u help me? or at least tell me the time I'll have to wait?

• 
  Tugra (@Gorgorothh) reported 27 minutes ago

  @UbisoftSupport @assassinscreed Hello, my Ubisoft account is LilTugra. For a long time, I have been trying to verify my account to play ranked mode, but I’m facing an issue. I cannot log into my Google account because the 2-step verification code is being sent to an old email address that....

• 
  El_riccia (@ElRiccia) reported 30 minutes ago

  @Rainbow6Game ok, solid's gadget is definitely bugged, yesterday 0 enemies and instead there was 1, now 1 enemy and there were 2, ubisoft fix it @UbisoftSupport

• 
  Xylus (@Xylus19) reported 32 minutes ago

  @HatedDesign @HighNGamingNews @DestinLegarie I doubt cod is breaking gp. The issue is less players in cod because they've been bad. Not more people playing without buying.. Not that anyone plays for "free" everyone pays. The bundled subscriptions are the problem. Riot, fortnite, ea, ubisoft.. They cost the money.

• 
  By's (@Bys_64) reported 33 minutes ago

  @skylermzx I just login in the browser, claim the free games, then play the pirated version since the launcher can't even resume the download after you close it, even EA and Ubisoft launchers got this right, and you have to switch to offline mode to play offline.

• 
  EVOL (@MAK28622) reported 36 minutes ago

  @YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and sometime others make the problem back. I want to play R6S (I did btw) but do you really need make a acc for to play a fcking games???

• 
  Rowan Kyle (@KyleRowan11331) reported 38 minutes ago

  @nerdx_inked @Atraindemain @hard8_times Imagine now those who had budget cheap PCs with 3600. Would you mock them for inferior hardware and performance just like you mock console players? Steam is not the only launcher and links to others depending on game. EA App, Ubisoft Connect, Rockstar - broken pile of code

• 
  kaezera (@kaezeraa) reported 39 minutes ago

  @UbisoftSupport @Ubisoft Is ignoring my DSA complaint and not allowing a human review of my ticket which is against article 20 of the digital service act. I lost a lot of money and i will keep posting this until i get human attention.

• 
  bubs (@turknadian) reported 40 minutes ago

  .@Ubisoft please ******* fix siege so i can properly play it instead of it crashing everytime i play oregon!

• 
  Carl Edwards (@CarlEdwards007) reported 41 minutes ago

  @Ubisoft @UbisoftSupport you have the most useless, worthless authentication system on Earth. I have been stuck in a login/fail/password reset loop for more than a week. I am disgusted! I have wasted good money on something I can't use now. USELESS

• 
  F (@Fraud426) reported 41 minutes ago

  @Rainbow6Game PLEASE FIX RAINBOW SIX SIEGE SERVERS AND ASK YOUR SIEGE TEAM TO GET IN CONTACT WITH PLAYERS REPORTING IN UBISOFT DISCORD SERVER. YOUR TEAM IS JUST NOT FIXING THE UAE NORTH SERVERS AND IT HAS BEEN OVER A MONTH NOW

• 
  Necksplitter, Dark Knight (@TW0HEADEDBEAST) reported 43 minutes ago

  Ubisoft are being misblamed a bit here the actual port devs are SourceNext, who also made the RE2/3 "SourceNext" versions which were, ironically enough, the easiest to run on modern systems they also did the infamously broken DMC3 port Capcom don't even sell anymore

• 
  cat (@catsaysnonsense) reported 44 minutes ago

  @Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused

• 
  Casual Boy (@CasualBoy007) reported 49 minutes ago

  @thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.

• 
  In_Development🛸☄️🪐 (@Charbo_YT) reported 49 minutes ago

  @Ubisoft @UbisoftSupport Goobisoft. Please for the love of all things holy fix your Godforsaken servers on siege. Putting a casual player in games with plats, diamond, emeralds and champs, back to back to back, constantly going offline with a stable internet connection. Etc.

• 
  dadddydark (@dadddydark1) reported 51 minutes ago

  @UbisoftSupport I am having an issue where I cannot open the ubisoft connect menu in Siege. (See provided video) I am playing on pc and I've tried verifying the game files, reinstalling, and clearing the cache in the ubisoft launcher. Can I please get some help fixing this?

• 
  Cr0ss (@__Cr0ss_) reported 52 minutes ago

  @Dexerto The problem especially with Ultimate was trying to justify the price hike by lumping a bunch of stuff no one cares about with it. I don't care about Fortnite Crew, I REALLY don't care about Ubisoft+, and any EA games that are halfway decent, I've likely already bought outright.

• 
  Heat Energy (@ShaduffNkabule) reported 53 minutes ago

  Ubisoft died the moment the made this game paid service. It was thier last chance

• 
  Phen0menax (@phen0menax) reported 55 minutes ago

  @Ubisoft why has no one thought of making remastered versions of ALL the #SplinterCell games?? Y’all would be swimming in money and also doing us die-hard fans a huge service! #RemasterFisher #SamFisherReborn

• 
  Sofia (@barettorein) reported 57 minutes ago

  @4AGames imagine if it comes out and it's a live service with microtransactions and a ubisoft style open world please let it be a good, linear, quality game with a premium price tag and NOTHING ELSE...

• 
  ᛏᚻᚪᛏᚳᚻᚱᛁᛋᛏᚷᚢᛁ (@That_ChristGuy) reported 58 minutes ago

  Why is it that I have NO ISSUES with ANY OTHER game on my PC BESIDES SIEGE?! Everything loads without issues, plays without issues, but Siege? I'm currently on start up attempt #8 as I'm typing this. You know how frustrating it is to try and stream this? @Ubisoft @UbisoftSupport

• 
  Roli (@GamingNaRoli) reported 60 minutes ago

  @UbisoftSupport It's really frustrating guys, I have multiple Ubisoft games on my handhelds, everytime I'm asked to login and my account is suspended. I am not able to play anything Ubisoft anymore. This is not helpful.

• 
  Holiest Potato (@dat_holiestSpud) reported 1 hour ago

  @WhickTv @hasanthehun The issue is your constant uplay of the things Hamas did to justify your genocide.

• 
  wockkyy (@isimpforRias69) reported 1 hour ago

  @ubisoft @Rainbow6Game fix your ******* hidden mmr.