Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Game Crash (3%)
- Matchmaking (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Metz
|
Sign in | 1 hour ago |
|
Metz
|
Sign in | 2 hours ago |
|
Bey
|
Game Crash | 2 days ago |
|
Paris
|
Sign in | 2 days ago |
|
Châlons-en-Champagne
|
Sign in | 2 days ago |
 São Paulo
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Actuals (@itsActuals) reportedI have restarted my game, restarted my PC, logged in and out of ubisoft connect, and even uninstalled and reinstalled my game, and MY VOICE CHAT STILL DOES NOT WORK. I CANNOT HEAR OR SAY ANYTHING @Ubisoft FIX YOUR GAME
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OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported@Droilius I actually fully understand you. I’ll support the game to support franchise and it is a good deal when you consider price and inclusion of Rayman Origins Enhanced Edition, but always when I think about Retold, there are issues I can’t look past. I wish Ubisoft hired some advisers
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Anxsighety (@AnxsighetyX) reported@PauseMidnight @NikoMueller 2010(or 11 I gusss) was not less predatory. Back then Ubisoft had the pass to curb used game sales where you had to redeem it for online access. Cosmetics were ridiculous prices, dlc everywhere. But yes, incomplete games are overall a bigger problem. Apples to oranges.
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Panik188 (@panik1881) reported@G_a_l_v_a @oliver_drk And why is Sony, Ubisoft ercm doing the same? Its not just a Microsft problem.
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Jason Dill (@TRICHERATOPS_) reported@Toast_Bogard @Septic_Sauce They can make ultimate still a good value without day ones … they already have Ubisoft classic and ea play. They can also have exclusives come to the service 6-12 months later
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Connor Cheyne (@connor_cheyne) reported@tradboiwife @Arcueid_enjoyer Ubisoft did the same thing they went from Uplay to Ubisoft connect and didn't fix the 2fa issues. This industry is full of *********
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cuuj (@cuuj_) reportedNew season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft @UbisoftSupport it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run? Riot games are doing it right, maybe take a page out of their book?
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Just Dan (@DanVMaul) reportedPretends to care about Xbox fans while: a) surreptitiously trying to tie the new leadership to old problems, and b) advocating for Xbox to turn into Ubisoft Nothing to see here folks, just a concerned 'analyst'!
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GAMING (@Error888Unknown) reportedInsider reports indicate Ubisoft’s next Ghost Recon, codenamed Project OVR, missed its internal alpha milestones due to planning errors and tight deadlines. #Ubisoft #GhostRecon #GamingNews
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FP (@CommissionerFP) reported@KtheBarbar46169 @invertedspear22 They are both very Ubisoft coded, and modern Sony games in general aren't much different. I have the platinum on all these games and they are all participation trophy/fetch quest grinding. One-and-done type games that won't be visited. They fail at live-service AND single player.
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El hiro 🌿✨ (@Hiroshimself41) reported@RaymanTogether @chef_of_games I heard somewhere that if Ubisoft were to cancel the game, they'd face a lot of legal trouble. I'm not sure about this, but if it's true, it sounds pretty bad 💀
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RoOSTA (@Ro0STA) reported@Ubisoft Players cannot reconnect to the countdown if it's still active despite inept and unreliable servers kicking them out for picking up loot. This has been in the game for YEARS. why has literally no dev addressed this at @UbiMassive !? Hold on all the new content, fix existing bugs!
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Seal Examines Games (@TheTrueSealYT) reportedI don't mean to offend you or anyone else and I fully respect your opinion regardless of what it is, but here's my take on the whole thing. There are logical reasons behind changes like the HUD design and to some extent, even lore reasons for them (like the user experiencing the memories through a newer Animus model). Now, asking for a mini-map instead of a compass is a different story and I really hope they add that as an option. I'm honestly just tired of compasses in open-world games. They were cool ten years ago but not anymore. Mini-maps are always reliable and never get old. However, based on what you said, it sounds like you never really wanted a remake or any changes made to the original in the first place. The thing is, the OG won't be delisted or replaced, so both versions will exist alongside each other. It'd be a different story if Ubisoft pulled the original from stores or declared it non-canon, but that isn't happening. Regarding the combat, the entire series from the first trilogy all the way down to Unity (and imo Syndicate) suffered from fundamental combat flaws. Subjectively speaking, yes the original's animation-based combat looked incredibly sick. But objectively, it was a huge waste of time and a poorly implemented system that Ubisoft spent years trying to fix in later entries, regardless of our personal preferences. As for the desynchronization mechanics, insta-fail mission design is one of the worst tropes in gaming history, and the industry moved past it over a decade ago. You rarely see it anymore for a reason. On top of that, why not mention that Edward can finally manually crouch? This is a feature we as older fans begged Ubisoft to add back in the day. Especially during the AC4 era! The removal of the Modern Day segments was absolutely the right call tho. There's no point in defending it. Not just in terms of gameplay (which AC4's MD remains a top 3 worst element in AC history), but also the narrative. None of that storyline matters anymore given how far the franchise has drifted. The much bigger issue right now is the lackluster approach to the modern day elements in Shadows making a return here and the writers completely abandoning Basim's arc for some reason. We should've gotten a brand new, playable third person modern day segment with Basim exploring Desmond's past to make this whole 'remake' or 'resynching' theme more lore-accurate and grounded to the series. That said, IMO the removal of fistfights and hidden blade combat is easily the worst thing about this remake. They either need to add those back or stop calling this a 'faithful' remake. Whatever Resynced is trying to be, it's pushing far past a standard upgrade. And tbf, Final Fantasy 7 Remake (Or even Resident Evil 2) did a lot more than just respect the narrative... They practically rebuilt their core gameplay from scratch. Also, since Resynced is the very first remake in the series, it is incredibly important to provide constructive feedback now. If Ubisoft plans on remaking other classic titles down the line, the critiques we give today will shape the future of the entire franchise.
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ZograTTV (@zogratwitch) reportedThat does not make Xbox disappear. And layoff ? Sony already do that with some studio closure, Ubisoft too. That is not new in the industry. "console business models" are for the cost of the next gen that can be high because of DRAM supply problems that can raise the price significantly so they need to be smarter to make the console cheaper as possible. Sony is gonna face that too but just does not communicate about that yet.
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VideoLikePro (@VideoLikePro) reportedGoogle meaning of Monopoly: A monopoly is a market structure where a single company or entity is the sole provider of a particular good or service. So, are we ignoring other gaming platforms like Epic, GoG, EA, Ubisoft, etc. as alternatives? Steam just became popular.
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Danny (@danfarnsy) reported@SandyofCthulhu It's the same arrogance and contempt for customers that's ruined Ubisoft. I've several times been interested in their games, been about ready to purchase, and then stopped myself when I realized I'd have to sign into their separate account service.
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yeh 🪭 (@juanbutbritish) reported.@Rainbow6Game @Ubisoft @UbisoftSupport why can casino not be banned??? Like I get it’s the new map but I’ve played it 15 times out of the 20 ranked games so far. It’s extremely boring. Please fix this.
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DrFuryWolf (@DrFuryWolf) reportedAccording to a new Insider Gaming report the next Ghost Recon game codenamed Project OVR is reportedly running into development issues The game recently failed to hit internal alpha targets which has led to management changes behind the scenes Sources also claim developers have been dealing with unrealistic deadlines There are even rumors inside Ubisoft that if things do not improve the project could be rebooted or canceled in favor of a different game
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morris3341 (@morris3341) reported@Solid_evolution @LordAddictILP @GoodGameKofi ubisoft has a subscription service on pc xbox can still have game pass on pc and the should figure out a way to allow gamers on xbox to transfer their library to any other platform
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Dickey (@_Ricky0_o) reportedI have a problem: my ubi account has an incorrect email, not mine / non-existent, the problem is that the ubisoft site with the ticket sends me the usual answers that make me run empty. How do I solve it, I find this problem important for obvious reasons
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TAK (@Tak225Th) reported@M4Ximizando nope I would unsubscribe and buy select games I want say one games is the only reason I sub to the service I would rather they removed EA access and Ubisoft plus and Fortnite crew
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bigz (@bigz_r6) reported@Rainbow6Game love how ubisoft ignores the community and chooses the useless things to fix
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Playboi Carti Fan 67 (@Hellagayguy67) reported@Rainbow6Game Ubisoft fix your game, why am I dropping down to ONE frame per second, why are my weapon skins just not appearing, and why have I been lagging horribly only on siege since this seasons started. FIX YOUR GAME
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fish (@Bbaps97) reported@Ubisoft fix ur game
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Anthony Howell 🇺🇸 (@theanthonyhowel) reported@Pirat_Nation Ubisoft has had leadership problems for years. It's so sad to see a once great studio be reduced to this.
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Daninoks (@Daninoks) reportedHey, @Ubisoft @UbisoftSupport i just created new account in your system, which was a freaking painful. It took me 20+ captcha because you don’t refresh username availability before actual form apply. And now what, I got banned for registration? Meanwhile support on your web also have errors xDFDDD
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Omar (@Omar15642112) reported@SpIinterCaI Not 15, he got into legal trouble with Ubisoft to get his game back
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suga🌠 (@Sugaaav2) reportedSpent 2 grand on a pc to play ps5 cause @Ubisoft can’t fix cheaters infiltrating their game
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XOXO cutiepie (@Zavier999_) reportedranked 3.0 is a joke. matchmaking is not fair. comms don’t work. audio bugs everywhere. @Ubisoft fix the game please.
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Panik188 (@panik1881) reported@DaReelSebas Laying off employees, closing studios and cancelling games IS an industry wide problem. If you deny that, you're just delusional, but the actions of Sony and Ubisoft prove it.