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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 17% Online Play (17%)
  • 10% Glitches (10%)
  • 5% Matchmaking (5%)
  • 4% Game Crash (4%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Cehegín Online Play 3 days ago
Weimar Sign in 3 days ago
Pessac Online Play 3 days ago
Escalquens Glitches 3 days ago
Angerville Online Play 3 days ago
Colombes Matchmaking 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam, problem solved!

  • AccessTheAnimus
    Access The Animus (@AccessTheAnimus) reported

    Earlier today, Update 1.0.5 for Assassin’s Creed Black Flag Resynced was released on PC only for a size of 2.06 GBs The update was released "to alleviate stuttering issues experienced by some PC players." According to Ubisoft "some confirmations that the issue was fixed with the patch" have been received, but if you're still experiencing the same issue you can consult the dedicate page on the official Bug Reporter 👇

  • Willem_Pijl
    Willem van der Pijl (@Willem_Pijl) reported

    @assassinscreed Do we still have to login to the Ubisoft launcher every time we start a game or is this fixed now? That's why I'm avoiding Ubisoft games on the deck right now..

  • Iamjkawesometoo
    Iamjkawesome (@Iamjkawesometoo) reported

    why do i have to sign in to ubisoft for a game i bought on steam 😑

  • zacczacci
    elZ (@zacczacci) reported

    @TimoTweetss The ubisoft problem from the last 10 years.

  • iampowlly
    iampowlly (@iampowlly) reported

    There was an update! So what did it update? Not the laggy game, not the sound sinking, not the textures loading? so what then? I do not know. What I do know is I refuse to play this game until it has been fixed buy Ubisoft or Nvidia! So lets see how long it takes a AAA studio to fix there game!

  • Azure_296
    Azure 🇨🇦🇭🇺 (@Azure_296) reported

    @Pirat_Nation What...? I love open world, but the problem is that some games have boring, empty, and soulless worlds like every Ubisoft game

  • victorsolano12
    mozzie solano (@victorsolano12) reported

    @UbiJugga @Ubisoft Have them fix their damn mouse trap. Ban mnk on console. Spoofing devices. Wallhackers. Tell them they can hire me for 40 an hour to watch replays and ban cheaters. Tell them to do their job.

  • TheDarthVex
    Vex (@TheDarthVex) reported

    @DeathlyPrice And Ubisoft to crash and burn with it, finally!

  • SynthPotato
    Synth Potato🥔 (@SynthPotato) reported

    @374_Karim The problem is that at that point, you'd just be making a different game. And I do not believe current Ubisoft can make a game as good as AC1, it'll just be Mirage again which I enjoy Mirage but its not going up against that AC1-AC4 run of games

  • VictoryParaDice
    Whinetaster (@VictoryParaDice) reported

    @ToweyAnthony @ClownWorld Its the same issue that Assassin's Creed: Shadow displayed. Staff claiming they'd depict history (Ubisoft bragging they consulted history "experts" for it even), but if any of that was true, the descendants of the ruling classes in Greece and Japan would look much more African.

  • EndymionYT
    Endymion (@EndymionYT) reported

    Also to elaborate more on problems, the “new” content mostly is far inferior to what originally existed in Black Flag proper. Kind of shows how modern writing pales in comparison to what Ubisoft was capable of in 2013. It’s a mixed bag, but I can’t lie piloting a pirate ship shooting down other ships is still fun. And the setting is just awesome, yeah they need a sequel. But idk if they’ll be able to match the writing given what they added her

  • JamesRLandrum
    James Landrum (no relation) (@JamesRLandrum) reported

    @nocontextmemes Problem isn’t Microsoft, problem is the chucklefucks that take advantage of this technology to make the “perfect game” then quit midway through because they’re unhappy with the progress. Even the **** Ubisoft employees say they were forced to make was good enough to release.

  • Keaten88_2
    Keaten (@Keaten88_2) reported

    @MKobokerz @cnnp16 @Black_D_Gamer1 They absolutely can afford it. The issue is usually data speeds, as an Ubisoft engineer mentioned about Star Wars Outlaws. The cartridge tech is fast enough for a lot of games to be read off of, but not all. Other situations are just publishers like NISA or Sega being cheap.

  • JayRatcliffe3
    Jay Ratcliffe (@JayRatcliffe3) reported

    @Ubisoft please help as I know I’m not the only one with this issue. The Naval Contract on Grand Cayman has been soft-locked and is completely unable to be completed. This was only realised after completing the whole game. Tell me there is a fix coming soon 😭😭

  • Gamer_chris78
    Gaming_Sage Chris (@Gamer_chris78) reported

    @UbisoftSupport @Ubisoft can you please fix Assassin's creed shadows on steam already ? The texture barely load, the cutscenes keep pausing not to mention the recent patch made everything lag even worse.

  • Mortheous
    Mortheous♿️ (@Mortheous) reported

    @Possumeforging @Ubisoft The issue is that I have is that the numbers they are using to justify it are massive skewed and not in the least actually HONEST about the topic. It's not "85%" digital to 15% physical. It's one of the topics we'll be talking about on tonight's #BitsandBones.

  • ismailfarooq5
    Ismail Farooq (@ismailfarooq5) reported

    @SpoitUpdates @Ubisoft @Rainbow6Game But u have a mask, so what's the issue?

  • keworrk
    keworrk (@keworrk) reported

    @MallowTheQueen True but ubisoft always prefer to give up fast on something with potential to go back doing remakes after remakes. XDefiant was the fps game we all wanted, jus needed some time to fix everything. If only we could do something to have XDefiant back

  • Radivm_
    Radivm. (@Radivm_) reported

    @UbisoftSupport Why is it every time you fix one bug, you create a new one. Ubisoft won’t even open anymore. Brainless developers

  • GlitchTwitched2
    Glitch (@GlitchTwitched2) reported

    @v1bezz0 Retold coming out Ubisoft starting to care about him more And crash is still dead Checkmate

  • GuruOfSyrinx
    🇺🇸 Guru Of Syrinx 🇺🇸 (@GuruOfSyrinx) reported

    @TheNaldrag Let me be real with you okay? I get it. People dont want to be let down by Halo Studios/343. I'm with you on that. But I PROMISE you, that Halo Campaign Evolved is a great reset, and a fresh start to what is to come going foreward. I said what i said because its true. Nobody can think for themselves anymore. Can you? Can you play the game on your own or with a friend and tell me its really that horrible? That nothing matters? Nothing is good enough? This is why i worded my post the way i did. I knew that i was going to piss off a LOT of Halo fans and boy oh boy did I.... but I dont care. I dont want to see Halo die, and every Halo fan deep down doesnt want it to die either the inky reason they do is because of the feeling of betrayal. There is simply no room for redemption for majority of fans and that is a BIG problem. When a genuine remake of the 1st original game is made and majority of fans dont care, let alone care enough to play through the game themselves, then its a losing battle. Halo comes out in 24 hours. Ive had early access and love it. I hope you do too. I hope you have enough hope left to play the game and get that nostalgia. More importantly, I hope yo uplay the game for yourself and form a genuine opinion, vs forming one prior to its release based off of screenshots and altered photos taken out of context. Thats all i have to say. Godspeed.

  • AchsuallyBeej
    Brady 💿 (@AchsuallyBeej) reported

    @Pirat_Nation Yves Guillemot proving that he's the issue with Ubisoft and has to go. Sick of people ramping up an issue that was never actually an issue and was actually still going quite well.

  • clix_mufc
    Clix_mufc (@clix_mufc) reported

    @Pirat_Nation This is the problem we have.. nothing but complete morons sitting at the top of these companies! Asking how Ubisoft have been doing the last few years? Everything rosey?!

  • RasenTsuSenpai
    Rasen (@RasenTsuSenpai) reported

    @TheGameVerse "We identified a problem where people had fun, so we patched it" Ubisoft in a nutshell eh ?

  • topdoog11
    TopKet (@topdoog11) reported

    @VeltisLeEvil @Yg39017755 Yeah the single player games with drm like most Ubisoft games you can’t play offline This for all platforms not exclusive ps problem. Even disc versions of Ubisoft games are basically not on disc and just downloads

  • Abhiraj_Singh17
    Abhiraj Singh (@Abhiraj_Singh17) reported

    @KindredBlade @TheAnnaji I think the first time they just worded it wrong. If they would've said it was a remaster then there would not be any problem. But the fact that they called it a remake and people already have a great precedent set by Resident Evil remakes just worked against Ubi in every way. I really want some insiders to tell about the quality of the recently cancelled version of the game. Was it bad enough to just outright cancel it? We still don't know what was the quality of the remake was. Also considering the recent changes at Ubisoft, I think they are more careful with the quality of their games now than they were before, and also they could be prioritising popular and profitable IPs. Which sadly, to Ubi PoP is not as profitable as their other IPs and they have very good examples with The Lost Crown and Rogue PoP not selling as well as they hoped.

  • WaldroupCecil
    Cyber543 (@WaldroupCecil) reported

    So I just got done with clearing the map of AC Syndicate. Hot take: I think the grappling hook is good for the setting of Victorian London, especially since the buildings are so spaced out. My main problem is the story. I hope Ubisoft goes back and redoes it because-

  • MrJoel_A
    QuothTheRaven, Nevermore. (@MrJoel_A) reported

    @assassinscreed @stevesaylor Yall need to fix the frame drops in Havana for those playing through Ubisoft connect

  • Froxxy4
    Fr0xXy (@Froxxy4) reported

    Rn Ranked experience 95% have Makro DDOS is back 7/10 Games against Cheater **** Ubisoft