Is Ubisoft Connect down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 28: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (24%)
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Glitches (13%)
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Game Crash (9%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Grenoble |
Glitches | |
 Stratford |
Sign in | |
 Tallinn |
Sign in | |
| Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Shaillo
(@ImAnGod1) reported
@Ubisoft Fix yo ******* ****** battleye client. Im constantly getting kicked, for no simple ******* reason. ******* trash game.
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Movies With Randy
(@MoviesWithRandy) reported
@UbisoftSupport my uplay account works on mobile, but on my Xbox when I try to login to a game it says my account doesn’t exist. Is there a fix? Even new password doesn’t work. Thankyou!
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One Who Lurks
(@DDDCFKong) reported
@LinkStrife228 @RaymanForSmash The problem with Rayman is that the original creator left. The best chance we have at getting a new really good Rayman game now is if Ubisoft is willing to outsource the IP to a smaller studio that’s passionate enough about it.
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CeeWaa
(@Ce3Waa) reported
@ST_Round @_Tom_Henderson_ just saying that cause, ubisoft want to convert to f2p live service, and heartland is gonna be a br type game
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Art
(@XARTSVX) reported
@XcloudTimdog Once the Activision IP starts filling Gamepass the service will look colossal. All Xbox Game Studios, Bethesda, Activision, EA and potentially Ubisoft under the same subscription. Imagine how insanely hard it will be to get an Xbox on christmas.
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Gregory Venus
(@GregoryVenus2) reported
@ubisoft pls fix your game #thecrew2
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Fraevar the BLM Social Distancer
(@petermj) reported
@Angi_AN And the note that this even existing is down to Ubisoft having staffing issues (cuz of all the harassment management is still pretending doesn't exist), signals that this isn't an indication of leadership improving at the company.
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Howard Wu
(@thehwtw) reported
Frick @Ubisoft MY Just Dance Now My Coach doesn't move fix it please. :*(
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Tozzic
(@owentheflowin) reported
This is literally so stupid. UBISOFT FIX YOUR SERVERS. My ping is absolutely fine. I run an 11 ping in every other multiplayer game except yours. I cant play the event or unranked or ranked out of fear that ive been disconnected several times. Seriously this is getting old.
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Blue Bloodletters (19-5) 🏀 (9-4) 🏈 🐗
(@ajrhs__13) reported
@ubisoft fix your damn servers
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peter
(@Liguori3Giova) reported
@UbisoftSupport Ubisoft please fix assassin Creed syndacate on ps5
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i-Play-for-fun-And-Love-it
(@Sceaser1788) reported
@pushsquare Looks like they sacrificed this for the Star Wars title. Shame because this looked and sounded amazing. Maybe for ubisoft it's too much money to sacrifice especially as they are focusing more on live service and nft's now.
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Alecfisher
(@alecfisher01) reported
@Plerto_ Also hackers can generate valid phone numbers and even get valid codes at the press of a button to get on ranked Ubisoft needs to admit they’re just obsessed with phones and being invasive as a means to “take action” on issues
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Black Energize
(@icecube347y) reported
@Ubisoft @Brawlhalla @primegaming Fix Asassin cred ezio ecolection
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opticgamer37
(@JamesRh39594157) reported
@Memento_Gallery Ubisoft is selfish and only cares about Nft's and Monetizing through live service games. Listening to fans or employees is the last thing they do.
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Lucas "NS"
(@NSG_LFS) reported
@ffunion Don’t get me wrong Ubisoft has a whole host of problems least of which is this but For Honor and R6: Siege both have premium BP along with having to pay for the game. Not saying it’s right but it’s not unheard of.
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Elias Herbert
(@snak_47ishere) reported
@Ubisoft can you please fix teaming, I just got two matchmaking bans because of it. PLEASE FIX IT😭
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Awesome Andrew
(@AwwesomeAndrew) reported
@NextGenPlayer As long thier ubisoft leval bs in it we should be fine. Don't change us to fix a problem you created.... like "time saviors"
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Noobverest Rice King
(@Noobverest) reported
@jugmars @Nibellion Big issue with ubisoft games is that they are designed to waste your time I just played far cry 6 and then valhalla and noticed they like to place quest objectives as far away as possible, then you go back to town and go to another far away point with no fast travel Repeat 100x
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Ribos Reborn
(@TheRibosCorp) reported
@ChristinaTasty Welp knowing how cruel the world will be it'll go to Ubisoft and they'll make a live service Assassins Creed clone with Middle Earth set dressing.
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gavin crook
(@psychoserial) reported
@JonnyB619 @XARTSVX @XcloudTimdog Ubisoft is bringing there service to xbox, to clarify that's xbox and not gamepass.
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😼
(@SixsaR6) reported
@SnakeOsaurus @Cheetah2G so i login to their account and download uplay version?
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Antonio Quaranta
(@Temjin2001) reported
@TheCrewGame Dear Ubisoft, I am having a problem with the game lately. no offense but I was expecting a guide similar to that of NFS and not to find myself a difficult guide because I have a problem. in live summits I never manage to reach platinum 😔
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Zardoz
(@ArtyFrayn) reported
@tamoorh Can’t see it happening honestly. Ubisoft are way too focused on monetising through the live service model. They seem intent on pushing giant open world games that aim to keep people playing endlessly.
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WarhammerDave
(@dave_warhammer) reported
@NanoPolymath @XcloudTimdog Maybe, just got a feeling Playstation got ubisoft lined up since it checks all the gaas games Jim Ryan wants. I could see them using ubisoft plus on Xbox to get ppl to upgrade to project Spartacus They would have a service on Xbox but not allow gamepass on Playstation
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Bertram Hein
(@BertramHein) reported
@_Tom_Henderson_ so worse than anthem?? i mean i knew ubisoft asia branches have a ton of internal issues, especially singapore ( deving skills and bones ) from people i knew that worked on that. @jasonschreier skull and bones 5-pager when ?
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R6 Analyst
(@R6AnalystApp) reported
The new Ubisoft maintenance update broke the Overwolf integration. A fix is in the works. 🤞
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Phillip Martin
(@Phillip91gamer) reported
@NeroAmister my borderland friend was looking forward to it, till ubisoft said iit will br a live service game
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Davey No
(@nononononono332) reported
@Ubisoft @Brawlhalla @primegaming Fix rainbow six extraction on Xbox one, I keep freezing every 20 seconds
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Scott
(@ST_Round) reported
@_Tom_Henderson_ As someone who absolutely LOVED The Division and Played *** 2 for a long time. I can absolutely guarantee people will want to wait atleast a year after release before buying this game. Ubisoft/Division games are always broken at launch 😥😥