Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Soacha	Sign in	1 day ago
Nice	Sign in	2 days ago
Brasília	Sign in	2 days ago
Fort Plain	Online Play	4 days ago
Greater Noida	Game Crash	6 days ago
Chaingy	Glitches	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Misfit (@MisfitOneFour) reported 2 minutes ago

  @Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.

• 
  Zea (@oZea_TTV) reported 2 minutes ago

  @LUCKYY10P The whole extraction shooters genre is bs I never thought it to be sustainable because Old Ubisoft already solved the problem, man they were something they made bangers like Division 1 and Siege but anyways Dark Zones in Division was the OG extraction shooter

• 
  pabo otacon okarun dos santos (@paboisded) reported 4 minutes ago

  @RohanKarMooN i would love to Ubisoft fix the compatibility from those older assassin's creed on win 11 **** i just want to play ACU

• 
  JUSTLochlan (@JUSTLochlan) reported 4 minutes ago

  @legpits @Sweetzluf @Zizoplays1 Oh yeah I heard about that and almost did that solution before the mod but hated the idea of needing to change something like that for a simple reason that Ubisoft could fix themselves

• 
  Fabio Moreira (@FabioMoreiraoks) reported 4 minutes ago

  where the time goes up to 2 minutes, and normally they appear within 40 seconds! I'm giving my opinion because it's incredible how @Ubisoft rushes to fix bugs that can help players, while keeping the bugs that hurt them!

• 
  wicked• Flagg for ROTY (@Shyboywings) reported 7 minutes ago

  @TheDivisionGame How about fixing the dang servers. I did a multiple retaliations then at the last control point. It freezes then just constantly lags then crash and I lose progress for it. Do better Ubisoft Massive.

• 
  SaptarajBorthakur (@Saptaraj1998) reported 10 minutes ago

  @Ubisoft @TheDivisionGame Stop the bad updates.. We've had 3+ in this event, people loved infinite Ronin bugs for keys in to give them in donation, but you fixed it & killed the fun. Fix hackers in EVERY DZ/raid game..Ditch EZ anti-cheat for something better... Pls.. #TheDivision

• 
  Steve M (@lostinwoods4) reported 13 minutes ago

  @SipSipStefen It's like the older Ubisoft games where it's a big open world with nothing in it but collectables. Recent Ubisoft games managed to somewhat fix this but seems like NTE is stuck in that 2015 era

• 
  Typical on Pc (@LedgardMatthew) reported 22 minutes ago

  @Ubisoft fix your ******* game im so ******* sick of olaying house in 1v1 its the worst ******* reworked map of all time

• 
  Rainbow Six Mobile (@Rainbow6Mobile) reported 27 minutes ago

  @JitinJob Hello! This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

• 
  Elmasheavier89 (@elmasheavier89) reported 28 minutes ago

  @The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???

• 
  Little_Swaaak (@Little_Swaaak) reported 28 minutes ago

  @Ubisoft. The animation blending for combat, parkour, stealth assassinations, everything look terrible in the trailer for ACBFR. They all teleport the player, and make you lose all momentum. Even something as simple as the hay bale jumps are atrocious. PLEASE FIX

• 
  Christopher (@Teesside666) reported 32 minutes ago

  @UbisoftSupport Hello I can sign in on Ubisoft's site but when I do on Watch Dogs Legion it says email not available. Can you please delete all my Ubisoft account so I can finally play on Watch Dogs Legion

• 
  Across 3 Horizons (@Across3Horizons) reported 33 minutes ago

  @tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍

• 
  BRATOR (@imbratorX) reported 34 minutes ago

  @JarlOfRivia @Ubisoft @UbisoftCanada So you want a sequel? Like Watch Dogs 4? Tbh I'd rather have the original again and fix the narrative

• 
  Destroyr34 (@Destroyr34) reported 34 minutes ago

  @Ubisoft @PlayStation I am expecting post to get attacked out of random by console lobbying or other nonsense. Point of the fact of it is, to open discussion and see focused nuance on the targeted problem, digital protection and overly long and ambiguous EULA most skip over.

• 
  HappyChubbyBear (@HappyChubbyBear) reported 34 minutes ago

  @inth3nearfuture @iv_sal1 That's the problem Activist Ubisoft doesn't have people who actually care about the IP & talented enough to make the a modern day character even likable. They literally have Desmond's son that could be a great successor.

• 
  Johnny (@N0Sign0fSanity) reported 35 minutes ago

  @RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!

• 
  Shiny🦋 (@Shiiny77) reported 43 minutes ago

  @imthaqil Live service game has to push live service content. You can say the same thing with CS on why they started pushing anime style skins and stickers. They're just profiting out of the younger audience. At the end of the day they have to make money, and especially Ubisoft, they're not known to be profitable either. So you gotta sacrifice some things, but lets not deny that recent content aside of skins has been way better than what we used to have since 2020. I agree that the best way to eliminate these kind of complaints would be to have a enable/disable skin option, this genuinely would make the game better.

• 
  XΘNΞ MΛN LΞGΛϾY (@xonemanlegacy) reported 45 minutes ago

  Denuvo only sucks when it effects performance, PSN, Uplay, ect requires external logins that are not available in all regions entirely different issue.

• 
  Zea (@oZea_TTV) reported 46 minutes ago

  I commented on Lucky’s post saying Old Ubisoft already solved this problem just look at The Division, it was the original extraction shooter with the Dark Zones where you can actually go and take your loot that you earned from anywhere else in the game like PvE or other PvP 2/6

• 
  Division Legend (@division_legend) reported 46 minutes ago

  @TheDivMobile I'm having an issue with some missing drops that aren't appearing in my inbox. I've already reached out to support but haven't received a follow-up yet. @Ubisoft @UbisoftSupport

• 
  xander (@dokterjakkes12) reported 47 minutes ago

  @006kbl @punchbook1979 @_Tom_Henderson_ We sure will. This problem is not unique to Ubisoft the whole triple A industry has the same cancer

• 
  A.PC.Gamer (@pcgamerswin) reported 47 minutes ago

  @ubisoft are a bunch of incompetent morons. It's been weeks now and their Division 2 servers are still giving Delta errors and kicking me out of games. Absolutely ******* ridiculous. I hope their investors are paying attention, because THIS is exactly what DEI gets you. **** you UBISOFT!

• 
  Griff (@Scott66785108) reported 47 minutes ago

  @OhDoughPlays It's so satisfying to feel yourself get better in that game. People hate Ubisoft but it's one of the most successful live service games ever

• 
  Rainbow Six Mobile (@Rainbow6Mobile) reported 50 minutes ago

  @Xmrt903bjk This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.

• 
  RandomPigeon (@RandomPigeon890) reported 53 minutes ago

  @helldivers2 Way to go **** over the community then peddle junk to a problem you created. Disgusting greedy behavior not even EA or Ubisoft would stoop this low.

• 
  Raven (@RavenRanks) reported 55 minutes ago

  @AudLynn02 @K__Med I would say that's an accurate statement. A lot of it was the female lead who wasn't very attractive. And a lot of it is bad game design, bugs and performance issues on release and very questionable decisions. Ubisoft managed to botch Star Wars. That's really the problem.

• 
  D. (@MysterD) reported 56 minutes ago

  @brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.

• 
  Nathan (@NateOrb) reported 59 minutes ago

  this gotta be libel lmao the problem is literally just uplay and ubisofts dogshit update systems game side