Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Newport News	Sign in	11 hours ago
Umuarama	Glitches	16 hours ago
Sète	Sign in	1 day ago
Fischerbach	Sign in	2 days ago
Dublin	Online Play	2 days ago
Montauban	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Артур (@Artur2087866477) reported 4 minutes ago

  @brooktech @Ubisoft Report your issue to Sylas_techz1 here on X

• 
  Jake (@Team_Gr0undZ3r0) reported 5 minutes ago

  @Patbacknitro @FullTrackFox @Dexerto The AC Shadows delay was mainly for polish, bugs, balancing, and technical issues, not “a year for cultural respect.” Ubisoft literally said so. And the “desecrating temples” thing is mostly clips of breakable props/combat in shrine areas, not some anti-religious mechanic. 1/2

• 
  k.k (@KaiLovell02) reported 5 minutes ago

  @UbisoftSupport i literally cant connect to ubisoft. i cant access my games on ubisoft connect it just keeps saying a service is unavailable and i cant login. I cant even login on the website. ive spent alot of money on one of your games and cant even play it

• 
  CONTENT CROW (@C0NTENT_CR0W) reported 6 minutes ago

  Who’s gonna tell @Ubisoft, they have to fix the game for us to play it

• 
  Master of Controversy (@THe0GAmer) reported 6 minutes ago

  @TheDivisionGame Ubisoft calls the division 2 battle for brooklyn a big event but the same broken beta crashes still ruin every session

• 
  Deuspigeon (@Rustyknale) reported 7 minutes ago

  @ColdBwoyy @TheDivisionGame Welcome to Ubisoft. They implemented New ANTI_Cheat, blocking all MAC users that have to play via Cloud gaming. And didn't even solving their Cheat problem.

• 
  M. Chief (@117ChiefMaster) reported 8 minutes ago

  @_Deez_Games This is why we get bloated Ubisoft slop. You are part of the problem.

• 
  Etchebest (@SwitchSurcote) reported 12 minutes ago

  @ReadySetFire123 @Goldxn_Violin Yeah the amount of stuff to do in the game is a big issue, it really is the poster child for the bloat in Ubisoft games

• 
  mona ☾ ⋆⁺₊⋆ (@sailormoonsie) reported 13 minutes ago

  @zlS0VIETlz hence why the law idk what you talking about. ubisoft don’t have to return money to every player if they patch in offline mode which won’t be hard for many many pseudo online games and no - most games aren’t live service you moron

• 
  OCD0006 (@OCD0006) reported 14 minutes ago

  Hey #ubisoft #ubisoftsupport when is someone going to fix my account issues!? Ive filed multiple tickets and even a few reports to the "bugges" page. I CAN NOT USE OR PLAY THE CONTENT I HAVE PAID FOR! Its been over a month and nothing is fixed! #tomclancysthedivision2

• 
  YoRHa_2B (@The_YoRHa_2B) reported 14 minutes ago

  @Ubisoft @UbisoftSupport Quit updating Old Games like Wildlands! I mean you can't even do the responsible thing of stating what you're updating anwyays. So tell me what was updated! What Bugs and Issues did you fix?

• 
  Just a gamer guy (@gamerguy6925) reported 15 minutes ago

  @Ubisoft @Hasbro Please fix the online servers for risk. I can’t play with my friends anymore 😞

• 
  Serge343 (@Capcom333) reported 17 minutes ago

  @chrisquain @AlexTownley227 @GermanStrands You can name a handful that are that way, mostly from Bethesda and Ubisoft, but it's still not a huge issue, at the moment.

• 
  Sergio 🇺🇸 🇲🇽 (@Spec_tre1) reported 17 minutes ago

  @TheDivMobile Kinda no point to get on the game if some of us are having issues logging into our Ubisoft Connect accounts and our progress gets deleted.

• 
  هوس. (@nDmm79) reported 23 minutes ago

  It has been 13 days with no resolution to my issue in The Division 2. This level of delay is completely unacceptable for a technical support case. I expect a definitive update and an immediate fix. @UbisoftSupport @Ubisoft @TheDivisionGame

• 
  Emissary Commandant (@EmissaryCmmndnt) reported 23 minutes ago

  @juanmawl The girl was never the target. Secondly, this whole thing was just a troll aimed at Ubisoft for constantly choosing clueless people, it wasn't about her. She was just the catalyst. The real problem is their marketing strategy, which grants mass access just to save money.

• 
  Enstell (@enstell_) reported 27 minutes ago

  @Pirat_Nation Ubisoft is not learning from their mistakes once again. With multiplayer games such as XDefiant and Hyper Scape failing due to various issues, another game will drag them further into the abyss.

• 
  Jonesy 👽 (@Jonesyspacecat) reported 27 minutes ago

  @RgjRunner @Ubisoft_UK @Ubisoft I've had no issues on my Xbox so far

• 
  super Optimus Prime (@RGOppenheimer) reported 31 minutes ago

  @imbratorX @Ubisoft @UbisoftCanada I'd definitely play it if it were available, but the problem is it's not yet. If the Assassin's Creed Black Flag remake doesn't do well in terms of reviews and sales, I doubt Ubisoft will remake any other Assassin's Creed titles in the future.

• 
  Biker_TV 🇺🇸 (@Biker_TV_USA) reported 31 minutes ago

  People quit this because the grind is way too much for what you get and the other biggest problem it is I pay to win the one thing that you Ubisoft does best is killed their own games

• 
  John GameFix (@John_GAMEFIX) reported 32 minutes ago

  @1b3nn3tt @Ubisoft @UbisoftSupport Still having the same issue?

• 
  Leon Gichuhi (@ALPHA2000987) reported 33 minutes ago

  @naranciagaming @tifastrvfe You're right. Why would you want Ubisoft games to be trash? I'd much rather they were good. And if you meant in the sense of Ubisoft being a bad company. I don't think hoping for their failure and thus the unemployment of thousands would fix any issues, just ruin lives.

• 
  nat (@JustAfab) reported 34 minutes ago

  @NarutoR31565 @User_Error67 Titles. The problem becomes when older titles are attached to companies like Ubisoft who completely changed to a live service model and then made a dedicated app and such to have their games on a storefront. Only to take every older title and shut them off and not delisting them

• 
  Augenzeuger 🇩🇪 (@Augenzeug) reported 36 minutes ago

  @kambyyy Getting this stuff to leave gaming IS more important than a single game. Publishers or devs that need others to check if they might step on some insane person's foot is a problem. Ubisoft used them and insulted japanese culture left and right. It's only the insane they care about

• 
  56 wolftickets (@56wolftickets) reported 38 minutes ago

  @ARCRaidersGame The only way to hit Cantina solo is to not play for five days,load on Saturday,do fetch quests for a day and play whole Sunday. The whole system is boring,deeply flawed and straight up broken. Collectathons & fetch quests,at the moment trials are worse than a Ubisoft game.

• 
  Daichi (@AshenOne38286) reported 42 minutes ago

  IDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.

• 
  MegamanNG (@MegamanRA) reported 44 minutes ago

  @Patbacknitro @ChristinaTasty It is but Ubisoft had their own problems

• 
  Crater Bob 🇨🇦 (@Crater_Bob) reported 45 minutes ago

  @snoozychu @serdisbad And people wonder why I stopped playing that friendship-ender of a nightmare! @Ubisoft can't stop making these broken-*** games, I mean look at Siege, the marketplace for the game is STILL down after the Christmas hack nearly five months ago! X_X

• 
  IshayuG (@GIshayu) reported 45 minutes ago

  @thaonlyjonathan @Pirat_Nation They sure aren't very active. I can find several games on Steam that are still for sale right now that don't work due to broken DRM. They've literally revoked my license before I got it! Examples include Might and Magic: Heroes 7 from Ubisoft and Homeworld Remastered Collection Mac version from Gearbox.

• 
  Piotr Purchalak 🇵🇱💪🏻 (@pioterpe) reported 46 minutes ago

  @TzarNoble @ArcRaiderAlerts Let them buy it. Maybe they'll fix ARCR and finally create some activities for players. Since they bought Ubisoft, RB6 is the best in ages.