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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Miller
(@Deadpoool99017) reported
@ubisoft what's the deal with the new update crashing my game whenever I complete a match? My friend has the same issue we are on ps4
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𝔽𝕚𝕝𝕞 𝔼𝕟𝕥𝕙𝕦𝕤𝕚𝕒𝕤𝕥 🎃 (OR 𝙀𝙧𝙖)
(@MattGeekHD2UFan) reported
@SindyJ_B @Ubisoft @assassinscreed No problem!
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KalAlden.X 🐼
(@KalAldenX) reported
@Steam is God-teir, why doesn't #Microsoft do more to make their platform better for gamers? Making ppl DL #Ubisoft crapware, signup, connect acc (only to get error msg everytime & never play Assassin's Creed) – is most annoying ******* exp. NOT DISABILITY FRIENDLY.
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TaleraRistain
(@TaleraRis) reported
@wfcneto @AndyReloads @YouTube Part of the problem is that hard-core fans say "I don't like that style. I'm not going to play it." And then Ubisoft tries to lure us in with promises of inclusion of things we like. If they would just give us the middle finger we could happily leave the series to the RPG fans.
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WhetNooodle
(@WhetNooodle) reported
@UbisoftSupport Just a general suggestion, I know a lot of people own the game through steam, or use a shortcut even if they own it on Ubisoft Connect, I have found that it prevents a large majority of issues just by starting every time through the Connect app
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Elmicha
(@ToolerElmicha) reported
@Rainbow6Game @Ubisoft On 6th August (soon 2 months ago) I wrote to your support because of an error that makes my game to crash every match. When will I finally be able to play again? It really pisses me off that I payed for the year pass and can't even level this seasons BP.
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Demolisher44
(@Demolisher444) reported
@JAAY_ROCK_ The main Problem is that there is only a few EA and Ubisoft games worth playing making it just a pain overall.
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Endre Man 💙💛
(@EndreManMusic) reported
@WeNeedTheCreed You see the problem for Ubisoft was when Unity came out people were begging for Innovation yet when they innovated the series into an RPG alot of people got annoyed. Can't please everyone. Every Era of AC has had it's complaints if we're being fair.
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KalAlden.X 🐼
(@KalAldenX) reported
@Steam is God-teir, why #Microsoft doesn't do more to make their platform better for gamers? Making ppl DL #Ubisoft crapware, signup, connect acc (only to get error msg everytime & never play Assassin's Creed) – is most annoying ******* exp. NOT DISABILITY FRIENDLY.
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Sickened Johnny
(@SickenedJohnny) reported
@ICHIGO_JUNE Literally just happened to me despite 2FA. Hanoi, Vietnam. Same thing happened a couple years ago, too. They're the only company I've had this issue with, and it isn't me compromising my account. I barely use the damn thing. @Ubisoft has terrible security.
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SheCravesSprite
(@CherrySprite__) reported
@Ubisoft fix your ******* game on consoles every ******* ranked match the game is crashing.
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Niella_ZA
(@PR3_Niella) reported
@UbisoftSupport Hi ubisoft support i have been having issues with my game crashing after every ranked game im ps4
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Darknessofthenight
(@Darknessni1994) reported
@Ubisoft I really like playing Far Cry 6. But this game glitches and lags a lot. My internet is running just fine. But it still does it. Please fix
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Spideytime
(@Jestarino) reported
Can @Ubisoft PLEASE Fix the Game freezing BS. Its been a month+ and its still not fixed.
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Relby
(@RelbyTWT) reported
does @Ubisoft actually have any qualified devs behind @Rainbow6Game? Two nights in a row I have been kicked from your game as a result of issues on your end and not been able to join back again as a result of an issue on your end. 2 hour ban now. ******* amazed
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KalAlden.X 🐼
(@KalAldenX) reported
@Steam is God-teir, why #Microsoft doesn't do more to make their platform better for gamers. Making ppl DL #Ubisoft crapware, signup, connect acc (only to get error msg everytime & never play Assassin's Creed) – is most annoying ******* exp. NOT DISABILITY FRIENDLY.
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Relby
(@RelbyTWT) reported
@Ubisoft @Rainbow6Game these issues such as constant freezing and high ping AU servers has been consistent for at least a month...
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StrawberryJune #1 bridget simp 🍓
(@ICHIGO_JUNE) reported
Ubisoft fix your damn security you French bastards. You can make baguettes and tiramisu but not some damn firewalls for your account servers!??
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StrawberryJune #1 bridget simp 🍓
(@ICHIGO_JUNE) reported
God ubisoft has the worst account security ever, I have 2factor and everything and I still get at least one email a year saying someone from Vietnam has logged into to or attempted to login to my account
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0xBlu
(@0xBluETH) reported
@Ubisoft @skullnbonesgame If a game is delayed multiple times, there is a high probability that there is a big problem. Experience😓
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🇨🇦 🏴☠️Hallowed Guardian 🇨🇦 🏴☠️No BS Gamer
(@UFCxPlayStation) reported
@_VidiotGaming_ I used steam aswell. I proved my point bud. Gamepass pc will never be an Xbox. You are ridiculous for thinking it would real pc gamer should check you for calling pc an Xbox. That's an insult on pc. It's a service. Pc has numerous services. They have epic, ea play, uplay, steam.
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EBK ON GANG🌺💀
(@ThyRusha) reported
@aoasty @Ubisoft @UbisoftSupport Bro right after you I played dossers that’s prolly why it was lagging
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Reyiell 🔜 EGX London
(@Reyiell) reported
Hey @UbisoftSupport any help with this issue? I am only getting duplicates now 🙄, we need to be able to use those credits! @TheDivisionFR @UbisoftFR
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Skittles
(@Just_Skittles_) reported
@HelixHawk @RvrsOnTwitch @BungieHelp Ubisoft doesn't fix bugs till literal YEARS after they **** ranked and quick play. Look at the under map glitches, the old washer glitch on origan, lion was disabled, they switch out gadgets as "nerfs" every 3 months if they're "too good". Bungie is bad yes, but not that bad.
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The_Wrench
(@The_Wrench1) reported
@Ubisoft @Rainbow6Mobile @Rainbow6Game FIX THE GAME!
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cj
(@Seige690) reported
@UbisoftSupport @Ubisoft and again proving how **** u are 3 days of reporting issues and 3 days of u guys trying end the convo saying have we solved it NOT A SINGLE ******* THING HAS CHANGED MISSIONS STILL BUGGED BIKE STILL NOT THERE DLC DONE! UR ******* SCUM
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Owen Kaiser
(@I_FTP_l) reported
@Rainbow6Game Hello anyone at ubisoft gonna talk about the fact that there’s been a crashing blue screen issue in PS4/PS5 since the beginning of the season like y’all really don’t give a **** about console and it ******* shows
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beswxck☘️
(@iLiekChurros) reported
@UbisoftSupport I got disconnected from my ranked match however I did not disconnect from my wifi and could still hear my friends. As I’m trying to log back in, I am connected to Ubisoft Connect but it says I’m not and I can’t do anything. I also am now level 0 with no renown.
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Julian Romio
(@JulianRomio) reported
@KTiereny @LastStation5p PS+ is a subpar service, dude. They merged two different services and that's why it's so big. XBOX live has more subscribers. And whilst gamepass does have lesser games, the quality speaks for itself. Does PS+ have EVERY EA and Bethesda title and most Ubisoft titles? No?
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Rudder
(@Rudder56149507) reported
@UbisoftSupport THX UBI my friend, ChanHee_03 now got 48hr ban from 4-0xFFF0BE25 error. "Friends don't let you play games alone." -Ubisoft- You were absolutely right! You guys do. way to go Ubisoft!