Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/24/2026 00:30

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (13%)

    Game Crash (13%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyArese Sign in
United KingdomBirmingham Sign in
FranceSaint-Médard-en-Jalles Online Play
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MynesL mynes latard (@MynesL) reported

    **** @Ubisoft and @RidersRepublic the most useless company to ever make a game coming up to a month wiyh no fix to their game

  • Aerides67 Mimi (@Aerides67) reported

    @Ubisoft game as a service, released not finished

  • SIaieth Plagueth (@SIaieth) reported

    @Ubisoft video games are unfinished, broken piles of **** now.

  • itsSahendra Digital Lemonade Man (@itsSahendra) reported

    @Ubisoft not fun anymore thanks to industry's move to the games-as-a-service model

  • TheLep30 TheLeprechaun30 (@TheLep30) reported

    @Furqan_Ahmad111 @UbisoftSupport @Ubisoft Hopefully it gets fixed soon. Real security issue if it doesn’t

  • MajorReverse Eddie (@MajorReverse) reported

    @Ubisoft better without live service

  • 5K4D conrad jaye (@5K4D) reported

    @UbisoftSupport It only has to reach you guys. Siege is a good game but it has issues that to right down to its core. You can make 1000 operators and one guy will still be able to corner peak glitch. @Ubisoft has been doing this for years and knows, siege needs to be redone to be fair.

  • Forrestbitee Forestbite (@Forrestbitee) reported

    @Rainbow6Game Bruuuuuh ,I said that 100 times Ubisoft! Pls fix the freaking bug with mouse which are sticking to the corner when you are closing game! Pls! I'm so tired to catch this bug everytime when I'm closing r6s.

  • KeenadianRL Keenadian🍁 (@KeenadianRL) reported

    @Rainbow6Game @Ubisoft @Ubisoft I came back to siege after 4 years. What a terrible fing experience. I crash every game. Ive redownloaded and validated and tried every setting change. R6fix is no help. What a complete fing waste of time. Game is UNPLAYABLE SMH

  • Rodz_co R O D Z . 💛 (@Rodz_co) reported

    @theallu Literally this game deserve it more, but unfortunately they executed so bad. Ubisoft need to do a quality control with Just Dance 2023 bc it's not normal that three months later we still having new issues with every update. 😖

  • roman2838 Roman B. 🇺🇦 (@roman2838) reported

    @Ubisoft best without live service bullshit.

  • Dudufd3467 Carlos Eduardo (@Dudufd3467) reported

    @justdancegame It's unbelievable that all the problems that happen with Just Dance only happen on Xbox congratulations Ubisoft for doing a rubbish service 😢🙄🙄

  • UnnyBolt Cosmin Ionita (@UnnyBolt) reported

    @UbisoftSupport Hello. I have indeed received a response to my case now (after almost a whole month). The problem is still happening. Please help by forwarding this issue internally. This Uplay service problem in Trials Fusion on Xbox 360 really needs to be fixed. Thank you.

  • sid1373 Mark Burnell (@sid1373) reported

    @Ubisoft Maybe its because gen z has been coddled thier whole lives. But being gen x, we didnt have tutorials. You just plopped down and figured it out. And had more fun and sense of accomplishment. But being as gen z has no problem solving skills, hey lets take 1 to 2 hours help you. SAD

  • litmo99 Mo (@litmo99) reported

    @SenValeTV @UbisoftSupport I got my account back using twitter DMS since I couldn't login to Ubisoft to start a chat

  • ievans40 ievans40 (@ievans40) reported

    @Ubisoft not meant to be heavily monetized and treated as a cash cow/milk generated service.

  • micecakes mouse🐁 (@micecakes) reported

    I would say they’re the Ubisoft equivalent of racing games but I guess the crew also exists and I did try that and said nah **** that when they gave me a map with a million things on it, there really is way too much live service junk in those games which I hate anyway

  • Rodz_co R O D Z . 💛 (@Rodz_co) reported

    Idk what's happening in @UbisoftParis , but @Ubisoft need to do a quality control bc it's a worrying situation the lot of problems that JD 2023 it's having. Hope they can fix all the game soon bc I love the franchise and I'm a little disappointed Good production/Bad executed.

  • Kotlolish Kotlol (@Kotlolish) reported

    This stuff is litterly stuff EA would do or Ubisoft or Activision. Release a ****** sort fun but incomplete game, fix it later, add DLC, DLC is important to the story/lore of the game. Like what.. NO! And the price is ridiclous!

  • Onepacifist1 BirdoidPrime (@Onepacifist1) reported

    @useroftwitz @CowTownCoyote @bstategames I am referring to Xsolla, the payment service that BSG and Ubisoft use. You can drmand a refund directly through Xsolla, they will be forced to comply but they will ban your account from making any more purchases Which doesn't matter cause your account is banned from the game

  • desjgn_ Desjgn (@desjgn_) reported

    @Ubisoft broken

  • joaovitorlace ִֶָ (@joaovitorlace) reported

    @JustDeeaOff @justdancegame the game is expensive bro. these bugs and problems are proof of amateurism, it’s unacceptable that a game company as big as ubisoft does this.

  • TheLep30 TheLeprechaun30 (@TheLep30) reported

    @Furqan_Ahmad111 @UbisoftSupport @Ubisoft Glad I’m not the only one getting these constantly when I’m not trying to login

  • Alejand66958974 Alejandro Marquez (@Alejand66958974) reported

    @Ubisoft Not suppose to be a live service

  • crocmitou Crocmetoo (@crocmitou) reported

    @Ubisoft … the reason of all the problems on earth 😳

  • Jack_Co0per Jack (@Jack_Co0per) reported

    @Rainbow6Game anyone else keep getting Ubisoft Account Activation codes sent to your email? Me and my mates have all had the same issue this past week ? I’ve changed my password but i’m getting these emails like 3 times a day atm ….

  • Furqan_Ahmad111 Furqan Ahmad (@Furqan_Ahmad111) reported

    @TheLep30 @UbisoftSupport @Ubisoft Yeah I am too much worried 😟 about this issue

  • enzybruh enz (@enzybruh) reported

    @Avery_r6 @wstnR6 @UbiJakimoto thanks for waiting, as i look into this account it appears an issue was found and we are unable to verify you as the owner of the account. we at ubisoft take account safety very seriously. have a good day

  • girthytackle James Williamson (@girthytackle) reported

    @Ubisoft quite often broken on release.

  • IINomadFPSII Sultan IIK (@IINomadFPSII) reported

    @Narutovideogame *** 💩 ... Give us a true open world Naruto game it's 2023, in 2008 Ubisoft made Naruto the broken bonds and set the bar pretty high, nothing has passed it yet