Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/11/2026 20:05

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (52%)

    Sign in (52%)

  2. Online Play (22%)

    Online Play (22%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (11%)

    Glitches (11%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
FranceReims Sign in
ItalyLucca Sign in
FranceChalon-sur-Saône Sign in
BelgiumGembloux Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MrCreed90838424 Mr Creed (@MrCreed90838424) reported

    @Ubisoft @realUNOgame I'd love to play it if my game didn't crash

  • crossrabbitt aj (watching build: ep 11) (@crossrabbitt) reported

    .@Ubisoft fix your broken *** uno

  • VipersXBL Viper (@VipersXBL) reported

    Thanks @VillainR6 for talking about the current situation regarding the crapiness of the R6 scene on TheGamersTakes podcast last night. So many good points were brought up and emphasized over and over again to show that the scene will suffer if Ubisoft don’t fix their problems

  • markysumm Mark Summers (@markysumm) reported

    @Ubisoft @realUNOgame DLC didn't show up and now the game crashes every time at the main menu in Xbox. Give me a refund or ******* FIX IT!!! PIssed off!!

  • mitch1424 Mitch (@mitch1424) reported

    @ShaoJun_MyQueen @SynthPotato @TGeeKayy Ubisoft want to be better than CDPR at something might as well be releasing broken games

  • BurritoNugget Burrito_Nuggett (@BurritoNugget) reported

    @Rainbow6Game @UbisoftSupport yall servers bad man. We were winning and I lost connection to uplay and lost elo. Ya'll need to fix that man.

  • DoggGaming Dogg (@DoggGaming) reported

    @CarlMF_ @BallonyCody @Ubisoft Siege is going but it's not been "going strong for years". The game has been plagued with issues that have stunted it's potential growth. AC and Far Cry get new games every 1-2 years so that's not really supporting the project as much as it's making a new project.

  • M_Mosley_JR FoxDaddy🦊 (@M_Mosley_JR) reported

    @ScottishBakery Nintendo wouldn’t create a streaming service, too costly, they would most likely do something like Ubisoft+ and allow select legacy games to be streamed to Luna or Stadia

  • Pigeon57973625 Kurcze no (@Pigeon57973625) reported

    @Ubisoft and also i played with my brother, same issue :(

  • ZhangSirr ZhangZhen (@ZhangSirr) reported

    @UbisoftSupport first of all, I myself is also a game developers If the user response file problem, my company the most slow slow patch is also two weeks can solve this problem, I am very fond of ubisoft game, the strength of ubisoft is very sure, but this wing model and wings

  • Relectedwtf Silva Madline. (@Relectedwtf) reported

    @New_Legal_ God I hope it's ubisoft, Microsoft would fix the living **** out of it.

  • LordFlackoJordi jordi (@LordFlackoJordi) reported

    @New_Legal_ I think CD, Microsoft were always that company to try and help the “small guy”. Now that CD is having issues there price will surely drop. Ubisoft is an option but there doin pretty good, I only see dem joining up with Microsoft on GP

  • KingBreezy67 "Stay Dangerous" (@KingBreezy67) reported

    @Ubisoft WE NEED CROSS PROGRESSION AND CROSS SAVE...I want to play division 2 and finish assassins creed Odyssey on PS4 I should easily be able to login to "Ubisoft Connect" and get that information from Xbox and continue playing like normal it's 2021 come on @Ubisoft @UbisoftSupport

  • EchoEkko1 Ekko Productions (@EchoEkko1) reported

    @ubisoft just let @HyperScapeGame die peacefully already. OR ******* FIX IT!!! GOD DAMMIT IT'S BEEN TOO LONG JUST SHUT IT THE ******* **** DOWN OR RESTORE IT TO SEASON 1 STATE WHEN LOBBIES WEREN'T FULL YOU GOD DAMN ******* IDIOTS!!!!! I'm tired of this bullshit.

  • Jmj1982M Jonathan M. Jacobs (@Jmj1982M) reported

    @Ubisoft when will you announce better customer service to help with my issue I've been having for three weeks?

  • BishBlyat Honest Bish (@BishBlyat) reported

    Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake

  • IcyerSlimBerger IcyerSlimBerger (@IcyerSlimBerger) reported

    @Assassins_UK Please fix Defensive Measures quest it's a shame how shoddy Ubisoft games have become were you guys bought out by Bethesda

  • dalelen94 Dalelen (@dalelen94) reported

    @UbisoftSupport I am trying to play the crew 2 and it tells me I need to login to my ubisoft account. I cannot remember my password or which email I used to create the account. I only have the 2 emails and when I send a password reset nothing is sent.

  • TomcatR6 Tomcat (@TomcatR6) reported

    @JshhR6 Ubisoft’s inaction to these issues killed consoles.

  • TheDJTC The ʨ (@TheDJTC) reported

    @Voks_Sketches @ClementJ64 Rumor has it that the game originally was cancelled and then quickly slapped together, which would account for the glitches, poor balancing, irradic A.I. and 95% of shops being useless almost as if they were designed for a bigger game. So I'm not suprised Ubisoft didn't fix it.

  • Heresyforthebl1 Heresyforthebloodgod (@Heresyforthebl1) reported

    When can ubisoft fix blackbeard the shield is almost useless

  • NijlandSylven Sylven Nijland (@NijlandSylven) reported

    @EpicGames my disk usage is locked at 100% when downloading somthing with epic games store open even if its not on epic gam,es like steam or uplay but when i close it it drops to 3% usage even tho i only use 0.3mbps less ssd is intel 660p is this a known issue

  • Ric_dicul0us Ric_dicul0us (@Ric_dicul0us) reported

    @Ubisoft can you please fix the voicechat volume reset that happens every game. Our ears can't take it anymore. Having to turn the volume down every game is super annoying. #Ubisoft #RainbowSixSiege

  • thewolf9980 thewolf9980 (@thewolf9980) reported

    This is great, 2 whole hours of progress in Assassin's Creed Valhalla are gone all because i wanted to explore @assassinscreed @Ubisoft can we please get a bug fix for the Lost Glory quest.

  • auzsy1 auzsy (@auzsy1) reported

    @Ubisoft fix this game all they do is boot I can’t rank up because I’m getting booted constantly I love this game but all they do is boot find a way to fix

  • LeGlxtter__ Shvryyyy (@LeGlxtter__) reported

    @Ubisoft Can you fix this ****. When i die and i press the button fast everytime my game crash. Thats so fng annoying.

  • ZhangSirr ZhangZhen (@ZhangSirr) reported

    @UbisoftSupport also can show the wings Later don't know why not show the wings, then the equipment slot of the wings is locked, so the wings show not to come out, then I again China ubisoft support reaction time is the problem on December 5, 2020;But today haven't solve,

  • LoganHawthorne5 Logan Hawthorne (@LoganHawthorne5) reported

    @Ubisoft @UbisoftSupport @assassinscreed Can you please fix the Man's Best Friend ability bug? I completed the quest and didn't get the ability, and then picked up the ability book. I'm stuck at rank 1. I just want to play the game I paid for man...

  • Treven16343407 Junkgaming (@Treven16343407) reported

    @Ubisoft low ranks are pretty much plat people and its annoying to get my rank up after i have had my shitty randoms Throw a match anything you can do fix it would be great but im mostlikly wont play ranked till next season or even r6 for the matter

  • Replicant_1981 Replicant 1981 (@Replicant_1981) reported

    @Troglodyti @DaveVoyles I disagree. Immortals is another Ubisoft title with all the same issues and more. There are far too many puzzles. I’d guess there are 3-5 for every hour you play. The map is packed full of meaningless, impact-less time wasters. The story and combat are pluses.