Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/16/2026 09:05

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • JefferyDGordon1 JGAtlas (@JefferyDGordon1) reported

    @UbisoftSupport ongoing issue with Valhalla.Started a new game after losing all my progress from June 2021. Now the new game I started gets a message of "issue with connecting to server" and my saved data is gone, again.I don't have this issues with any other Ubisoft games

  • DelonLuu AeroHybrid #NoTimeToDie007【=◈︿◈=】 (@DelonLuu) reported

    @thelonewolf28 Despite my issues with Ubisoft as a company and their downgrades, I’m getting it because I’ve been a fan of the franchise since 3.

  • jawsgallors El Carumba (@jawsgallors) reported

    @KhaymanRed @GhostRecon Ah no ... Ubisoft create bugs not fix them

  • FableIm Im_fxyble (@FableIm) reported

    @bayelrey80 @james53009390 @BenjiSales Wut that doesn't make sense if valve makes a subscription service that makes sense but till then idk wut u even mean the only gamepass competition is like ps now Amazon's ****** luna service and like ubisoft plus which don't really count like that

  • _Gravvv 𝙂𝙧𝙖𝙫𝙫𝙫 / 𝘼𝙠𝙪𝙢𝙭𝙝 🇮🇹 (@_Gravvv) reported

    Drop me a ******* ubisoft service phone number idc where i just wanna scream at these loosers

  • Captain_Seasick Dr. C. Hicken Droomstique, Esq. (@Captain_Seasick) reported

    @UbisoftSupport Issue #1 has been "resolved", it seems. The error I got was that the "service was unavailable". As for issue #2, starting certain games whilst logging into Uplay requires inputting your password a second time, despite already being logged in. Which serves no purpose whatsoever.

  • replicant2097 🎃 Replicant, Host of the Videogame 🎃 (@replicant2097) reported

    @DoWhatYouDo6 @kidsmoove @emberlab The dev gets paid no matter how the game is consumed. The narrative that playing a game via subscription service, be it GP, PS Now/Plus, Ubisoft Plus, or EA Play equals developers not being "paid" is absurd.

  • Dunkle420 Dunkly (@Dunkle420) reported

    @Ubisoft me. ANGY. FIX

  • BeardedGrohs95 TTown1318🇺🇸🏁🏳️‍🌈 (@BeardedGrohs95) reported

    @Twisted_Toe @Ubisoft idk how about you fix it

  • Micdali5 Micdali (@Micdali5) reported

    @Dencoil @keyguardian9475 @HMKilla Nintendo already has a Capcom character in smash and they had ubisoft make an entire mario game, which means they're relationship with these companies are probably good enough that it's no trouble to get miis in smash, where as with Disney it would probably be much more of a pain

  • LynnSerani Lynn Serani (@LynnSerani) reported

    @growtopiagame Problems: 1. Server potato. 2. Too many disconnecting due to "too many players are logging in" 3. SDB Ubisoft: "So anyways heres our new event Summer clash. You're welcome."

  • ICrexed crex (@ICrexed) reported

    @_Gravvv Drop me a ******* ubisoft service phone number idc where i just wanna scream at these loosers

  • TheGoat_eth The🐐.eth (@TheGoat_eth) reported

    @sobylife Ubisoft makes incredible games. Unfortunately those games are often not incredible until years after release when they fix all the bugs. This triggers me.

  • Gittiwilo EꙆoᥒ Mᥙ⳽ƙ。 (@Gittiwilo) reported

    @UbisoftSupport eyo fix uplay. it no worky worky

  • qwakero 6̵͕̯̱̞̓̔͛́̏͝3̵̪̓͠3̵̜͇͓̄̕̚͝$̸̪͉͙̗̦̌͐͝͝,̸̗̩̊͜ (@qwakero) reported

    @OrdinaryGamers Everyone after siege update: Ubisoft am angy fix game bad name no like.😠

  • Fondajames James Fonda (@Fondajames) reported

    @Consigno10 @4Most_gg @Ubisoft Then take care of your devices better, they can last many years and servers have to be kept at or near top performance so they need constant maintaining. My gamecube still works after 20 years, but no major service is using servers older than 5

  • SpartanRS8 Rafael Santana (@SpartanRS8) reported

    @N2OLA @4Most_gg @Ubisoft They haven’t. There is no evidence to say they have. And just because “every company” has their issues, doesn’t mean we can’t speak out about one specific company

  • dreamc4tch3r1 dreamc4tch3r (@dreamc4tch3r1) reported

    @UbisoftSupport Does anybody else's Ubisoft Connect not working on PC?

  • KezyaStevanie kezya stevanie (@KezyaStevanie) reported

    @Bruvfii @Ubisoft Go inbox #bryanhack22 service provider on Instagram he is fast and Accurate in recovering hacked and suspended account, he recovered my account within 30 minutes, he is the best

  • Twisted_Toe Mike Fallon (@Twisted_Toe) reported

    How can @Ubisoft manage to make a card game this broken

  • Jmway2funky James ***** (@Jmway2funky) reported

    @Ubisoft I keep getting the same error screen every time I want to access the store.

  • dav1dr6 david (@dav1dr6) reported

    @GxdXella that’s evidence that ubisoft realized their error and unbanned me? like what??

  • BroeyEst EX est Broey (@BroeyEst) reported

    @14da40253b124f2 @UbisoftSupport YEAH UBISOFT THATS YOUR ******* SERVERS FAULT. HAPPENED TO ME THE LAST 2 TIMES IVE TRIED TO PLAY UNRANKED. BUT LEMME GO PLAY CASUAL..CAUSAL DOESNT ******* CRASH..NO ISSUES THERE..FIX THE GODDAM SERVERS

  • Wrench_Wrecker Wrench (@Wrench_Wrecker) reported

    @Ubisoft @watchdogsgame ubisoft. me angy. fix.

  • JustAPinkLion Erick (@JustAPinkLion) reported

    @ninjyte @Baassman1 @Wario64 I ain't paying for a game subscription service, one that only works for ubisoft titles especially. just give me a copy of the game over the illusion of owning the game

  • N2OLA Smock Jr. (@N2OLA) reported

    @4Most_gg @SpartanRS8 @Ubisoft Acting as if, Ubisoft hasn't changed a lot ony the past 5-10yrs and if every company doesn't have their issues.

  • ValiMarcu1 Vali Marcu (@ValiMarcu1) reported

    @dreamc4tch3r1 @UbisoftSupport "A Ubisoft server is curerntly unavailable ..." ... This error pops up for me

  • lethargichitman NS13 (@lethargichitman) reported

    @Vaalx_ Not just you I am seeing that issue as well. Ubisoft are finding new ways to introduce bugs. How can they just break one gun's sound? I still don't understand how.

  • AmandaYoungSimp Winter (@AmandaYoungSimp) reported

    @greghavenner I’m not even that good either, I’m in gold lobbies. In a game balanced around recoil it’s incredibly annoying and as far as I know Ubisoft hasn’t even said anything about it but it’s been a problem since crimson heist.

  • Bruvfii ██▅▇██▇▆▅▄▄▄▇ (@Bruvfii) reported

    @Ubisoft fix yo damn security **** my account got hacked or some ****