Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/09/2026 06:55

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
United KingdomWeymouth Online Play
BrazilVitória Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • holyrosierose yes (@holyrosierose) reported

    @MrSimser people are mad because of the fanmade content guidelines. 70% of the community is people who make fanmade mashups and now we cant? ubisoft has supported them in the past a lot. whats their problem now? recently ubisofts france tik tok account even reposted one

  • morrysillusion morry k.c. 🛸 (@morrysillusion) reported

    but to also have staff who clearly blame the customer's hardware even when Ubisoft's software points towards the problem is ridiculous. i know anough about PC's to not mindlessly accept a support team's conclusion luckily, and im not gonna stop being a bother about this.

  • RainfallX99 Rainfall (@RainfallX99) reported

    @geniusn8 @DynamoSuperX Ubisoft is nowhere near as bad as Activision/Konami/EA. and Nintendo's only two problems are being basically closed against communication and overpricing a lot of stuff, that doesn't put them to "reskin a game, sell it for 60 dollars, do this for a bunch of games every year" EA

  • DKLRiot78 DKMayhem (@DKLRiot78) reported

    @TheeMockingjqy @Ubisoft And I see this problem way to often, people wanted a need for speed Underground 3 and when they got NFS2015 which is basically that they complained about it, people wanted a more darker game like most wanted, they got Payback didn't like the tone, they got Heat.

  • morrysillusion morry k.c. 🛸 (@morrysillusion) reported

    i always appreciate support that responds with clear intent to wanting to solve a problem, n Ubisoft's staff sound like people stuck to a script they can never deviate from which isnt surprising, but it doesnt help them because it does not feel like anyone wants to actually help.

  • dukeskyballer95 Dukeskyballer (@dukeskyballer95) reported

    @Rat11j @Cosmic_R6 @zironicdk Trust me, I had the same feeling. But after being booted every game and abandon sanctions continuously building up for being booted at the end of the game multiple times since Ubisoft wasn't doing anything to these kids, I had to cave and try it. No problem since.

  • Chairman_Meow7 Chairman Meow (@Chairman_Meow7) reported

    @NicolausCamp @PlayerEssence I think I'm in the same spot, and not even intentionally. They just don't release games I want to buy anymore, so I stopped ages ago and they've only gotten worse since. Same goes for Ubisoft and WB. I just don't want their ******* live service trash, I want a complete game.

  • Cyserus Super BASED Cyrus (@Cyserus) reported

    @Rainbow6Game @Ubisoft @UbisoftSupport I GOT STUCK RAPPELLING IN RANKED PLEASE FIX YOUR GAME

  • jeyouT__T chandini 🐈 (@jeyouT__T) reported

    ubisoft fix ur ******* servers

  • morrysillusion morry k.c. 🛸 (@morrysillusion) reported

    @UbisoftSupport @Ubisoft my case has been closed by force after support team blamed my PC on issues i was having, even though i provided information about errors i was getting on a game/the Uplay launcher... what kinda support is that?

  • TheRealRexTV RexTV (@TheRealRexTV) reported

    @JonYock @AlpacaQL @UbisoftSupport Having these same issues, hoping Ubisoft corrects it.

  • venomsssnake Aniket Sagar (@venomsssnake) reported

    @Rainbow6Game My game is freezing in every ranked match and then it crashes and sends crash reports and I am unable to reconnect to server, I have high speed broadband connection , I got abandon penalty in like 5 matches continuously. Finally I'm fed up of it I'm uninstalling, thanks @Ubisoft

  • Nocturnal_R6 Nocturnal | 🇺🇲 | (@Nocturnal_R6) reported

    @Ubisoft fix siege bruh, the entire 5 stack just got disconnected on match point

  • HowUDoingImBlue HeyImBlue #StopAsianHate (@HowUDoingImBlue) reported

    @rockruffo @JohnnyLockson No they ain’t (yet) That was an error, the only ones who are gonna be there that we know of are Nintendo, Xbox, Ubisoft, Capcom, Square, Konami, Take Two, and WB Games.

  • Huffy_ 🔥_Huffy_🔥 (@Huffy_) reported

    @Ubisoft fixed brewing storms glitch😭😭😭😭 THANK GOD. FINISHING THAT 100% DRENGR DIFFICULTY PLAYTHRU!! LETS ******* GOOO

  • RockyDaNerd Rocky ⚡️133 (Code: RockyDaNerd) (@RockyDaNerd) reported

    @chantellecool1 @justdancegame There is a flaw to that. When you buy a videogame, you technically have all the rights to do whatever you want with that game. Legally Ubisoft can get in trouble for this since we buy something and we are suppose to have full possession of that item, therefore we aren’t stealing.

  • druk247 donnierasko (@druk247) reported

    @NattyLightning @SenValeTV @Rainbow6Game Money dosent fix the anticheat lmfao, ubisoft is a multibillion dollar company, they have the money to fix it, its just not being allocated.

  • YungBudTappedIn Yung Bud (@YungBudTappedIn) reported

    @UbisoftSupport tryna download valhalla but it says ubisoft service is currently unavailable 🥺

  • HentaiBorg Hentai Borg 🔞 (@HentaiBorg) reported

    @vocaloidfan2012 @charlieINTEL @bandicootpage I never bought modern day shooter since Call fo Duty World At War. But I buy platformer. There is an untapped market outside of COD. What happened to the "kid" game market ? Once you buy Crash, the Rayman Ubisoft reedit since Ps3 and Megaman 11 there is nothing.

  • indie_grunge ⚔NintendoPowerPenguin🛡 (@indie_grunge) reported

    Activision, EA, and Ubisoft suck. Bye, Toy For Bob. Crash 4 was fun. Now you're laying off your people en masse to make crappy COD games

  • BluminousFPS Blu (@BluminousFPS) reported

    @Destructo_Dan Rayman Legends sold really well lmao. How about Ubisoft fixes this problem by MAKING ANOTHER ******* GAME

  • ilikefryingpanz Shiba 🏳️‍🌈 (@ilikefryingpanz) reported

    @Ubisoft @UbisoftSupport fix the siege servers lol

  • iiGravityy_ grav (@iiGravityy_) reported

    Fix your ******* game @Rainbow6Game @Ubisoft

  • CherryMidget OLLIE VIRUS (@CherryMidget) reported

    @UbisoftSupport Wow nice how about my issue ubisoft support I emailed you yesterday

  • DaringDo23 20% cooler (@DaringDo23) reported

    @Ubisoft fix assassin's creed valhalla. Quests are still broken.

  • Chris41505583 Chris Kowalcyk (@Chris41505583) reported

    @Ubisoft one tap cav, caused the server to crash. sry my bad😔

  • AlpacaQL Gustavo Sepulveda 🇨🇱 (@AlpacaQL) reported

    @UbisoftSupport Is ubisoft connect having log in issues? because i can't log in

  • ToadR6 Toad 🇨🇦 (@ToadR6) reported

    UBISOFT FIX UR ******* SERVERS 4 TIMES TODAY THE SERVER CRASHES AND I LOSE ELO LIKE **** OUTTA HERE WITH THAT BULLSHIT

  • jarjarbo9nks Trenton AKA JarJarBo9nks (@jarjarbo9nks) reported

    ok @Ubisoft @Battleeye1 its time we talk about this cheating bullshit im getting fed up with logging onto r6 and being told i have another rollback every day like can we please fix the anti cheat and also stop punishing people for beating dogshit cheaters this is just annoying af

  • SoulPatchanBuff Patch (@SoulPatchanBuff) reported

    @grimm_j1mm Honestly, I have no issue with COD, I don't play it much, only finished a few of them but that's part of the reason it mostly goes over my head, I couldn't tell you if they were handling the yearly releases well, now Ubisoft on the other hand, yeah they killed my interest in AC.