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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Uzyn |
Sign in | |
 Valenton |
Sign in | |
 Los Angeles |
Online Play | |
| West Jordan |
Sign in | |
 Pune |
Sign in | |
| Sevastopol |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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WiseFish🐟
(@WiseFishGaming) reported
@Bappo_6969 I'll give it a go, my problem is how far the series has strayed from what it original was and how Ubisoft abuses the Tom Clancy name. To me Extraction felt like a game no-one really asked for. But I'll give it a go as its on gamepass luckily
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Alpha G666
(@AlphaG666) reported
@LifeatUbisoft Dear Ubisoft as mush as I love the AC series I'm currently experiencing this issue for AC Valhalla on the Xbox One I can not interact with Petra from the Hunters Hut on my Settlement this issue has been bothering me now for a few now and the patches don't help
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HarryT
(@HarryT44979617) reported
@pushsquare Games I play are 80-90% Sony 1st party ones. I tend to avoid the games from the big publishers (Take Two, Activision, EA, Ubisoft) because of the mtx infestation and inherent lack of fun and originality. I can perfectly live without CoD but Crash Bandicoot, I'm gonna miss him.
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Javiera Cordero (she/her) 🏳️⚧️
(@javierabegazo) reported
@RNAcid @Ubisoft Appreciate you sharing Remi. 💖 I don't know at what point in the chain someone reads these reports and goes "No trouble found." Boggling and just irresponsible from an organization standpoint. It's like laying a landmine field in your own home.
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Remi Nowakowski 🎮🎨
(@RNAcid) reported
@javierabegazo @Ubisoft Speaking from experience - HR people are usually the first ones to point out the problem. They're heard but - for any reason - they're not taken into consideration. I've worked with many HR Partners and absolutely ALL of them cared about the people
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Consigno
(@Consigno10) reported
At this point if Ubisoft+ left @GoogleStadia I'd be in trouble. It's such a great value. Ubisoft games that I can play on any screen I own easily.....@R6Extraction. Thank you @Ubisoft for your support of Stadia.
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Shadow Master
(@ShadowM26184444) reported
@UbisoftSupport @MEXICORROSIVO Hello Ubisoft I’m here today to talk about r6 extraction and how the enemies are to strong and spawn to fast and I’m getting agitated about it so since this game has been up for less than 24 hrs I know it will be buggy but this is to the point where it’s unplayable plz fix thanks
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DietDrScrub #RIPBrodie
(@DietDrScrub) reported
@UbisoftSupport trying to get into my old uPlay account is quite literally one of the most annoying experiences I have had on any service in the past few years. I reset my password and I'm still getting told that it is wrong and that I'm locked out for a bit due to attempts.
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mute
(@absoMUTEly) reported
ubi sup is useless, has anyone got a fix for uplay games crashing the entire pc?
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Jerrin Bennett
(@WORLDvsJERN) reported
@DestinLegarie They have to be developing cross-platform subscription services. Ubisoft has an add-on service within Gamepass. Why not have cross platform services between PS and Xbox?
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Jerrin Bennett
(@WORLDvsJERN) reported
@JezCorden Ubisoft has a gaming service add-on in Gamepass. Hasn’t anyone considered PS Now would add an option for separate Gamepass subscription?
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DarkTugerz
(@tugerz) reported
@Ubisoft is the rainbow six extraction servers down for Xbox one ?
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Joel K-m
(@Thatgamingdino) reported
@Rainb0wPiie @Ubisoft If the streamers sound is normal for him, the issues from his end of the game, not ubis
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Mr. Juicebox
(@Juicebo61895424) reported
hey @Microsoft can y'all like buy @Ubisoft and fix siege please cause they ain't doin it
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Frank Gillis
(@GillisFrank) reported
Dear @Ubisoft @UbisoftSupport if you could get the glitch fixed on far cry 6 I would appreciate it! #deathloop
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Kalebninja
(@Kebabahabaninja) reported
@33MadCat33 @ghostofsashiimi @verge These people legitimately do not care. Ubisoft used one of the best blockchains they could, Tezos, to minimize the environmental impact of their service and no one that didn't care in the first place understood.
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The Chatty DM (Boostered)
(@ChattyDM) reported
My son told me he had read rumours about Microsoft buying Ubisoft. While I am not "In the know", I told him these rumours felt non-substantiated. More likely, the rumours came from Ubisoft+ (our "subscribe to get access to all our games" service) popping on the X-Box game pass.
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highfhybufi
(@highfhybufi) reported
@Ubisoft @R6Extraction Ubisoft me ANGY FIX GAME NO GOOD
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Elijah Combs
(@ElijahCombs7) reported
@R6Extraction @Ubisoft Hey Ubisoft, please expand your servers on Extraction. Me and my buddies got done with the tutorials and we can’t even play the game now because the servers are full. Please fix the servers as soon as you can. I do t want to get impatient.
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xovision
(@xovision1) reported
@Ubisoft fix rainbow
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Dan "D-Bizzle" Boise
(@_DanBoise_) reported
@Locky75New Ubisoft is too busy dealing with harassment issues
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Chasetin Puckett
(@GMNChappo) reported
@Ubisoft kind of sad a new game has the same issues as R6S, glitchy menu screen so I can’t even load into a game, estimated wait times of 13 seconds lasting 10 ******* minutes. Stop making games you’re a disappointment
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Robert
(@Robert07005658) reported
@R6Extraction Can not connect to Ubisoft on XBox X. Error Juliett-00000143
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DrewBooth
(@DrewBooth72) reported
@UbisoftSupport I recently attempted to login into my Account but I forgot the email I used and password and to the ubisoft account. I'd like to get in so.i can change the Password and the email address.
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Johnathon
(@OldSinatra_) reported
@UbisoftSupport I just bought extraction on epic but it's telling me my ubisoft account is linked with a different epic account. Problem is, there's no way to unlink the old epic account. Is there any way to speed up this process or will I miss launch day bc of support times.
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Léo Lanza ⭐⭐
(@bolodenovalgina) reported
@xlexlves @Bravesoldier98 @meuplaystation Crash Candy Crush Tony Hawk Starcraft Warcraft Overwach Diablo (todos Day one na Gamepass + 700 jogos, incluindo os da Bethesda, XBOX Game Studios, Activision, Blizzard, EA, Ubisoft +, etc…)
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exellmason
(@exellthedew) reported
@Ubisoft Hey I’m on old gen and the game keeps freezing and makes it unplayable.what can I do to fix it?
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bjelven
(@bjelven2171) reported
Rainbow 6 Extraction is amazingly fun. Dident know what to feel befor playing the game but i love it after my first 7 hours. Only sad thing is that i cant get the image of all the archaens as a wallpaper... @Ubisoft @R6Extraction pls fix
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FknKushKilla420
(@FknKush) reported
@UbisoftSupport My Ubisoft name is FknBeastMode420. I play on PS4 platform. And the data center is East US. Thank you for trying to figure out the source of these problems.
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Jerrin Bennett
(@WORLDvsJERN) reported
@JAAY_ROCK_ They have to be developing cross-platform subscription services. Ubisoft has an add-on service within Gamepass. Why not have cross platform services between PS and Xbox?