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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 71% Sign in (71%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 3% Matchmaking (3%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Mantes-la-Jolie Online Play 6 hours ago
Mulhouse Sign in 2 days ago
Brussels Sign in 3 days ago
Amane Aït Oussa Sign in 4 days ago
Lorient Sign in 5 days ago
Paris Online Play 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • grindtilldusk
    MadsterChief⚔️ (@grindtilldusk) reported

    Problem with ubisoft games is first few hours you got amazed by its enviroment, graphic, map design and enjoying it to the fullest. But it took you only few missions after to realize how boring their game is.

  • klinbandit
    NotAyomide (@klinbandit) reported

    @Majora3RE It’s fine, my main issue apart from the regular Ubisoft filled to the brim map was the level scaling; enemies are way too spongy and unless you’re using a broken build it gets tiresome fighting the waves of mercs the game sends your way.

  • AmazinglyRay
    Amazingly Average Ray (@AmazinglyRay) reported

    Idk. People would just say - AC clones. The issue with Ubisoft games is never the aura or the visuals. Worlds they make are great. It is the copy paste uninspired gameplay expanded over way too long runtime.

  • daniel_adinnu
    Dinnu daniel (@daniel_adinnu) reported

    Troy Baker, the actor behind Joel in The Last of Us and Indiana Jones in The Great Circle, used a 40 minute interview with Insider Gaming to push back against the industry’s most common villain narrative. His read: the games business isn’t run by greedy fat cats swimming through money, it’s trying to salvage itself. The backdrop makes his defense harder to dismiss as corporate cover. Development costs are spiraling, projects are being canceled before release, prices are climbing to levels the industry has never charged before, and physical media itself is under threat. Ubisoft Barcelona is currently striking after 51 developers there were hit by layoffs, days after finishing work on Assassin’s Creed content. That’s the environment Baker is defending studios inside of, not a hypothetical one. His actual argument has a specific moral framing most industry commentary skips. He says every studio carries a financial and moral responsibility to keep the people on its payroll employed, and that responsibility, not greed, is driving decisions people love to hate. Then he goes further than a simple defense: if live service models are what keeps a studio solvent enough to protect those jobs, he says, so be it. That’s the part worth sitting with. Live service games are usually framed as the villain of modern gaming, monetization schemes prioritized over creative ambition. Baker inverts that frame entirely. In his read, live service isn’t studios choosing profit over art, it’s studios choosing survival over shutting down, and shutting down means the layoffs he’s watching happen in real time at studios like Ubisoft Barcelona. Baker isn’t a studio executive with a balance sheet to protect. He’s a working actor who has spent decades inside these productions, and his take carries weight precisely because he has nothing to gain from defending the business side of an industry he doesn’t run.

  • CardiffClipper
    CardiffClipper (@CardiffClipper) reported

    @kevincreednews Smelly sailor quest will probably stay permanently broken i can't interact with it at all ubisoft ******* suck

  • AkuUkaa
    Conker Reloaded (@AkuUkaa) reported

    @KingSilent7 @PhuzzyBond @Ubisoft I played Ac black flag on launch 2013, it is miles better then sea of thieves, the remake is even better, sea of thieves was a good live service game the first years, but they didnt use the potential to make SoT great with big content updates.

  • Sweatopod
    Sweatopod (@Sweatopod) reported

    They finally adding a Tonfa character and I can’t remember my login to ****** Ubisoft Connect so I'll never be able to log in again i hate it

  • ADemonNamedRemy
    Remy (follow me on insta: zero_art_official) (@ADemonNamedRemy) reported

    @SpIinterCaI god, i wish ubisoft would fix the game and have the last gen version be playable instead of them just telling players to disconnect and then reconnect when the game loads in.

  • show_desk2k
    Show Desk (@show_desk2k) reported

    @PlayStation Stop ignoring your customers and address the real issue. Your fan base has demanded you keep the physical options available and you just lie and ignore them. #NoDiscNoBuy **** you too @Ubisoft and your online check and download required for single player games.

  • ReneeBai_VT
    Renee 白蕾倪🪭🦊 (@ReneeBai_VT) reported

    @GoldeyTheFox Second time playing the game and I’ve already broken the game 3 times 💀 at this point feels like I’m stress testing Ubisoft servers lmaooo

  • Chaoswulf1
    Tom from Toonami 🦬 (@Chaoswulf1) reported

    @Ubisoft FIX THIS **** RIGHT NOW!

  • turnedagainst
    TurnedAgainst aka “TA” (@turnedagainst) reported

    @Ubisoft You got a rare W with Assassin's Creed Black Flag Resynced. And idk how you did it but frame gen has barely any noticeable latency issues! You could double down on the dubs by adding a mp ship combat n bring back the AC mp modes!! Or a watchdogs invasion style mode!

  • Assassins_M
    M🇸🇩الحكم الدولي (@Assassins_M) reported

    Black Flag Resynced newest update has terrible micro stutters and frame freezing on PC whenever you jump forward in cities. Seems to be a widespread issue and I tried everything to fix it but to no avail. Gonna have to shelf it till this is fixed. Buggiest Ubisoft game in a while

  • SlusheeWolf2_0
    SlusheeWolf2 (jRPG Wolf) (@SlusheeWolf2_0) reported

    I wish @Ubisoft actually cared about Rayman lol I was so pissed off when they announced the new remake coming out for Legends because there are games in the Rayman franchise that are not even playable right now and they didn't even choose to fix them Like Rayman 2/3 on PC

  • alcatrazjail
    Hamza (@alcatrazjail) reported

    @Ubisoft @Ubisoft Please fix the streaming stutter in Assassin’s Creed Black Flag Resynced on PC. The game freezes for a moment while loading cities and NPCs. I’m playing on an Intel Core i7 + RTX 5070 Ti, and many PC players are reporting the same issue. There’s still no real fix

  • z_Mak297
    Zach Makol (@z_Mak297) reported

    @BratorNews @Ubisoft @assassinscreed I love that no one seems to freaking care that there is ZERO haptic feedback in the entire game. Idk what the hell is taking Ubisoft so long to fix something that makes a huge difference experience wise.

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • RealChadzz
    Chadz (@RealChadzz) reported

    @Hydra_Paradox1 @nuhre_ That’s the other problem Ubisoft uses always online that is also killing games but devs like crystal dynamics made avengers offline, playable anytime while delisted, with every single MTX cosmic free to use

  • FeyFather
    Swamp Hermit (@FeyFather) reported

    @kulpreetvirdi Yes, I can and do demand exactly that. @Ubisoft has every chance to do right by its fan base and instead delivered this glitched, unfinished slop then didnt support players when they had issues.

  • THEFINALBOSS223
    FINAL BOSS (@THEFINALBOSS223) reported

    @assassinscreed Fix ur stupid ubisoft connect app tht ruined my entire save file fuckkkk uu

  • ilycatwtf
    .cat (@ilycatwtf) reported

    @KaneB_R6 @UbisoftSupport you may try going the DSA route. you’re based in the EU, so the DSA applies to you as a user (it covers any service offered in the EU, regardless of where the provider is established). Ubisoft is clearly within scope. Siege is at minimum a hosting service under Art. 3(g)(iii).

  • AbbhirajxNag
    Abbhiraj Nag (@AbbhirajxNag) reported

    They’re definitely adding Unarmed & Hidden Blade Combat to AC Black Flag Resynced in the future. No one goes through so much trouble of saying that they are listening & thinking especially when its Ubisoft who needs a proper win.

  • quikkfixx
    Bartt®️ (@quikkfixx) reported

    @Ubisoft @Rainbow6Game fix the game yo

  • elgallo_87
    AC (@elgallo_87) reported

    @Ubisoft It finally happen. The problem is I wanted this like 7 years ago.

  • Xythiera
    Xythiera (@Xythiera) reported

    @OtakuNokt @TheoBeantjb @JakeSucky Its not a claim thats what they did . Ubisoft still trys to crash there company hard with it . Its not as if its soemthing they hide its litterly take a existing name and just replace everything with poltical messeging over makeing a good game.

  • gods_goods_
    Jay (@gods_goods_) reported

    I got the new AC4 and right off the bat it’s MAKING me login to a Ubisoft account to play, won’t let me proceed or play without doing it, and then when I go to make a Ubisoft account it denies all of my passwords even though it meets their criteria everytime! Already disappointed

  • Lord_Goth
    Lord Goth (@Lord_Goth) reported

    @assassinscreed Since there's been no response and ACBFR-654 still blocks my progress even after the latest update, I've requested a full refund directly from @Ubisoft. A game-breaking progression bug with no working fix is simply not acceptable. #AssassinsCreed #BlackFlagResynced

  • AvnerR6
    Avner (@AvnerR6) reported

    My take from the org side is simple. Payments need to come out earlier. Giving a 2 month+ window leaves far too much room for orgs to not pay players who are no longer under contract. We have built into our contracts that if we are more than 2 weeks late on payments we forfeit our license and that should become standard. Give players recourse against missing salary. @OutlastGamingNA has survived for so long because we honor our contracts(which is the bare minimum) not despite of it. Disputes are one thing, fraud is another. Good orgs will only benefit from bad actors being ousted from the scene. Pay amount is another issue. Unfortunately economics don’t yet support every team paying high salaries. In the mean time, ensuring at least guaranteed payments are made, players are protected, and orgs have opportunity to grow revenue, allows the scene to grow substantially while investment grows to support more livable wages. I strongly believe the team at Ubisoft and blast are making major strides and the scene continues to get healthier. I look forward to continuing our investment in R6 and helping in a small part to make the scene fully competitive and financially viable in the near future.

  • WalletSumiso
    Rayco Designs 🩸 (@WalletSumiso) reported

    Hey @Ubisoft, I'm new to The Division 2 and I'm getting Delta 03 errors constantly. Just got kicked right at the end of a Heroic mission while trying to farm an exotic for my Technician build. It's really frustrating — can you please look into this? Thanks!

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the crashes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.