Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 3: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charleroi
|
Online Play | 4 days ago |
 Lille
|
Sign in | 5 days ago |
|
Paris
|
Sign in | 5 days ago |
|
Paris
|
Sign in | 5 days ago |
|
Pierrevert
|
Sign in | 5 days ago |
|
Rennes
|
Online Play | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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HatakeOsawa (@HatakeOsawa) reported@Ironboss_49 @Speculate_Me @IGN It was due to the fact that The Crew (single player) was tied to the servers. Such as the multi-player. When Ubisoft shut the servers down. It pretty much rendered the game useless in both areas. Telling yourself why even get the game if this was going to happen?
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Crazousis (@crazousis) reported@lorddiethorn @edgeshadow1789 @Glassdoorgamer LOOL DO YOU KNOW THE RESULT? Ubisoft sold the 15 dollar starter pack on both Uplay and Steam. Disparity solved. I see zero issues here. Steam users get the 15 dollar pack and Uplay gets the 15 dollar pack.
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The Critical Thinker (@criticalhitsTV) reported@LinaLavendula Well for one thing, no one believes Ubisoft is trying to save anyone money. That just isn't reality. I don't like monopolies and I don't like the over reliance on steam either but that's a problem with the industry at large, not valve per say
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Werewolf Freak (@mmdman886) reported@TNeutralD @JuninhoPlayerrr Just play sf0 , or sf 3ds since those were good remakes. You could try wild blue skies or fur squadron Phoenix demos to get your starfox fix Or look up starlink+ starfox . Since ubisoft did wonders for sf and sf lore.
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Pointlighter (@pointlighter) reported@Ubisoft Will you announce a fix for Watch dogs 2 considering it hasn’t worked on almost every RTX GPU for the past 6 years
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pixels and dice (@pixelsanddice) reported@BRAP_Podcast Saying XBOX is a third party publisher ignores the fact that they are also a first party publisher. Ubisoft and EA are third party publishers. This distinction matters because its XBOX’s indecision about which aspect it wants to focus on that is causing the issues.
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Keep on Stepping (@A_Man_Has_Time) reported@rodimusprime Downsizing was always gonna be coming (only Nintendo doesn’t do it). Sony, EA, Ubisoft, Take-Two, etc. all are decreasing head count year over year. It’s unfortunately a self-created problem by these companies (during COVID) and don’t want to eat those costs with these markets
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Kinda vibing... (@DirgousKains) reported@mahboi779668398 @ThingBeak @RWSstudios The problem is they agreed to steams rules this is not something they hid for ubisoft. Why agree to steams terms to then try and sell the game cheaper at another place? That looks like a ***** tactic to advertise on steam but make sales someplace else. Using steam for free.
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K.C. Richards (@thelinedrive) reported@AaronIsaacs69 They are both love letters to chat cinema, but Reflection got sent the live service mines by Ubisoft after they basically crafted their magnum opus with Driver San Francisco
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Cedi Alive (@UnCedified) reported@MrPresttoSauce Ubisoft would've sold me on a combination of Betilla's Rayman 1 and Origins designs, and yet they tried making the cartoon fairy girl "realistic!" THAT is my problem! Instead of coming up with something more consistent with her earlier debuts, they pull THIS stunt! 🔥
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Bobbie-Louise💋 (@BobbieLouise94) reported@TheDivMobile who ever the worker Krishna is tell them to do there job!!! It’s been 19 days since I created a ticket spending £60 and getting 0 help!!! Sort your support team out!!! Always a issue with that person @UbisoftSupport @Ubisoft
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Hanakooh ⭕️ (@Hana_kooh) reportedWhile Ubi Support is escalating my issue, by any chance there is another way to purchase the Supply Drop? Like, is there a way to pay Ubisoft directly another way to get a code to redeem the season pass or smthing? Someone plz help me
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HunterEatsHunter (@ShadowMaster53) reported@FuuTop1 OK, but… here’s the thing. You have no problem with Xbox games launching on Steam, Ubisoft plus, and Nvidia GeForce now. You probably wouldn’t even care if it launched on Nintendo. So then why do you care if it launches on PlayStation?
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East_sideredz (@bmore_redz28) reported@Rainbow6Game I went to Ubisoft website. It says no issues with connecting, but when I start my game, it still tells me unavailable.
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Yorch Torch Games (@YorchTorchGames) reported@shutupqwan The problem is when layoffs hit studios. That’s when people realize there was never an 'L' to take in the first place when someone warned the game would flop. Remember Assassins Creed Shadows 3 million players... And the Elon/Grummz ratio? Only for Ubisoft to get decimated with layoffs and writedowns.
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Mistah Ugly (@hka_zero) reported@Pirat_Nation ...Was it true, though? This **** sound so *** for MANY REASONS - Ubisoft being Ubisoft, the news of Valve "suddenly" threatening with legal trouble... I won't be suprised if half of the accusations at this point are just to ragebait people into hating Valve.
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Magnum (@MagnumOsiris) reported@momiji_doa One problem : Korean F2P are just as greedy as an EA/Ubisoft/Activiton game
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Barut404 (@Swifty404) reported@UbisoftSupport Hey Ubisoft do you even work ? My ticket for a error on R6s Shop has been closed whit no answer from youre side and now i have a porblem whit ac Syndicate do you also close it after 4 months whit no answer ?????????????????????
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404oops (@oops4041555) reportedyk they could've chosen to leave the steam store, because they already know that players own rainbow six and let them play the game through their ****** uplay launcher terms are terms, dude let's talk about you, tim! you broke them, and then started crying like you were a victim of some abuse. you're a ******* billionaire, you're not a victim, you legitimately abuse the microtransaction system to trap people into a vicious cycle of spending money. if you have an issue, either bite the ******* bullet and forfeit what could possibly be pennies to you, or bite my *** and lock people out of paying for virtual dollars from the app, while allowing computers to pay for it. you have to pay for the services you use. 30% is perfectly ******* fine, tim. everyone does that. i will pay you 30% of my whole wallet for you to shut ******** up.
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K1llerR6S (@K1llerR6S) reported@freekywoo Did you have to login with ur ubisoft informations into some website or application?
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R3DOUT (@gKsR3D) reported@Rainbow6Game Nope, because the game still crashes upon startup after 3+ months. Known issue for a lot of people btw. Ubisoft knows but doesnt care ig. Literally hundrets of players that cannot play the game currently.
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alex🚦MANDO ERA!!!!! (@CorellianAlex) reported@90sbabyvpn my problem with some ubisoft open world games.
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Bonk (@Amazjnr6) reported@Ubisoft @UbisoftSupport since yall clearly cannot solve the cheating problem, yall should refund stats from rolledback matches and also take the 2 week cap off of rollback
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Rusty Lewis (@relewis2011) reported@browland1 I really enjoyed Outlaws! It certainly has its issues, but a lot of the technical problems have been patched by now. Captured the world of Star Wars really well imo, had some fun stealth/shooting sections, and as an Ubisoft game, doesn’t overwhelm with checklist content either.
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VoiceFits 🎙️ (@VoiceFits) reported@TimSweeneyEpic Just sell a starter pack on steam for 10 bucks and 10.01 on ubisoft store. Bam, problem solved. Ubisoft doesnt pay the 30% cut, they dont break steams tos and the user chooses whatever platform they want to play on. Everyone wins
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OCG 1244 🇷🇸🇧🇾ꒌ (@OldClassicGamer) reported@ChampChidi And the biggest problem is if this fails, we likely won’t see Rayman for another 10 years. This is why I feel I must support this, but it also feels wrong supporting something I dislike. I must do it for bigger cause but I really hope Ubisoft will listen feedback for Rayman 4.
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... meh (@FrustratedGame4) reported@Escanor963884 @TheDivisionGame Visit Ubisoft sign in, go to your profile unlink. Then relink your account with Twitch. Drops stay forever once you redeemed them with Twitch, you just need to fix your link with your Ubisoft account. Use your Steam, Playstation, Xbox account etc.
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lol (@jakejpfeif) reported@LinaLavendula Ubisoft was selling a different product on their store compared to the Steam store, that's the issue, not the price.
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ManWithNoPlanz (@ManWithNoPlans) reported@capnjclaw @Ubisoft I'm sure if enough people buy it, it'll show interest in the IP enough to warrant a new game. Once a popular title ages quite a lot it, isn't uncommon for companies to remake it to see if interest is still there. For example- Crash Bandicoot The N-Sane Trilogy gave us Crash 4
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... meh (@FrustratedGame4) reported@Escanor963884 @TheDivisionGame Just remember long as you redeemed the drops on your twitch while logged in you now own them. Once you fix the Ubisoft link to your twitch the drops will automatically appear next game login. I've done this it works. GL.