Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rouen
|
Hacking / Cheating | 18 hours ago |
|
Le Puy-en-Velay
|
Matchmaking | 22 hours ago |
 Edinburgh
|
Matchmaking | 23 hours ago |
 Maracaibo
|
Sign in | 4 days ago |
 Soacha
|
Sign in | 5 days ago |
|
Nice
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported@InsiderGamingIG XDefiant was a great game that Ubisoft shut down too quickly. The game's “issues” weren’t insurmountable. Ubisoft could have waited until S3/4 before making such a final decision. Stop everything before even the end of S2 and the most anticipated S3 was a stupid move.
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Kudos 💜 (@KudosOnYT) reportedUbisoft make tactical skins (which I love) and they sell alright but people complain they are basic and lame. Ubisoft make crazy skins like this and and they sell VERY VERY well and people complain that they are too wacky . this is just the climate of live service games, people vote with their wallets and boy do they vote. This skin will sell an INSANE amount and they will continue to do more (which people want them to do) As long as Operators, Maps and guns continue to be free, WHICH IS THE IMPORTANT PART, then I don't care. It's optional. You got to cater to your paying players if you want to game to continue, its not rocket science
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Will 🎮 Ki11RockNRo11 (@KRNRGaming) reportedI just miss #XDefiant. That game was peak god tier gaming until wannabe capitalist scum suckers @Ubisoft killed it for literally no reason/didn't understand how live service games work. Yves Guillemot should be drawn and quartered for his crimes against FPS games.
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Jack Avery (@_jackavxryy) reported@Ubisoft Fix my R6 account I have bought the game, level 50+ and have 20+ of attackers and defenders and still cannot play ranked. I’ve tried your case system and they aren’t replying, I have had it open for a month. Fix my account
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ChaosSingularity (@KaosSingularity) reported@IanF_N7 I agree. This whole game is devoid of soul/character. So much so that it feels generated by AI. I don’t know why people aren’t critical of it for the same glaring issues it suffers from as Ubisoft games. Yet the latter gets hammered for it and the former is praised. Weird world.
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Juventino (@juventinosochi) reported@imbratorX This is just another lying POS, when Unity was released it took ubisoft more than 1.5 years to make it work and it still was a mess - it was lagging, had non stop fps drops here and there, had laggy movements, broken parkour etc. nowadays idiots like this are lying for no reason
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zachary (@zachtvich) reported@Rainbow6Game Please fix your game Ubisoft. Tell me how I loose the same rp after 2 teammates leave after first round. Absolutely makes no sense. It’s an automatic loss already
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Jake Mcleoe (@JMcleoe64041) reported@Ubisoft why does it feel like i have a deadzon glitch
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Dave (@Dave20561101) reported@UbisoftSupport I can't login to my Ubisoft account the verification email is not being sent and I forgot my password please help
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CrazyMonkey27 (@CrazyMonkey2717) reported@TheDivisionGame I’m very disappointed. Ubisoft Support manually added the Esprit Corps Outfit to the wrong account even though the referral was completed correctly. I had the same sync issue before Case: 26013088
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hombo (@RGB_MIDAS) reported@UbisoftSupport @Steam Actually the issue usually lies within your launcher and not Steam's. There is absolutely no reason why I need to enter my password every time for *some* games but it works fine for others. There has never been a single day where uPlay/Ubisoft Connect has been good.
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Lil Beastii (@Beastiarii) reported@RGamerB_ PlayFab is a service for Developers for their games many third party Developers uses PlayFab like Capcom, Ubisoft, EA, Bandai Namco and more.. You are pushing a narrative that this is some type of Xbox/PlayStation console war bullshit and it’s not. That Halo game that you’re so happy that will be on PS5 is a remake of a 26 year old game with no multiplayer.. Why don’t you figure out why Marathon is failing ?
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WastedSorrow (@WastedSorrow_) reported@Ubisoft @R6esports Things like this continuously happening at events held in the US should really lead to a ban of hosting majors especially under the current administration. Every US event is always accompanied by visa issues and its harming the scene and killing competition
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mac (@Damac1214) reported@Unbound4ss4ssin I played Unity on release and did not like it. I don’t know if I was just tiring of the Ubisoft formula or what but I didn’t like the lean into the RPG mechanics or the story, and I don’t remember being alone. The glitches were bad, but pretending it was the whole issue is silly.
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Raion (Half Body 30% off on VGEN :3) (@MattWilliamson9) reported@JarlOfRivia @racinggamesmusi If anyone ever tells you to play an ubisoft game over something else, you know their brain functions are not working correctly.
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Armitage ᵗᵒˣᶦᶜ ツ (@yoimlit) reported@Royalbudline1 @TimSweeneyEpic @EpicGames Epic’s layoffs weren’t because they had more employees than other gaming giants. Compared to Ubisoft, EA, Activision, and Take-Two, Epic was actually relatively lean, the issue was higher-up mismanagement, aggressive spending, and unrealistic growth expectations
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The Man (@TheMan83167101) reported@NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.
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Picotrek (@picotrek) reported@Kirby0Louise You just have to install the Store Launcher to play. Ubisoft shoulda did it first tbh. At least not tied to a sub service lol.
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Misaka (@misaka_railgun3) reported@OutKse @optmistichuman @Ubisoft Idk how to say this but the real issue with the hidden blade combat is that the original had it but the remake doesn't. That's literally it. It's not "a faithful remake" like Ubisoft claims. That's why ppl are upset. If the original didn't have it ppl won't care like with Unity.
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nuave (@Nuave7) reportedUbisoft **** talking Steam is so funny. Because this isn't a common problem with Steam games AT ALL. It's only a problem with Ubisoft games because they force their own 3rd Party Launcher that fails to launch half the time.
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Lone (@gaisericss) reported@SUPERBLOWFLY So you got me curious and I decided to download AC2 and brotherhood on my steam deck and they both worked fine after I logged into the Ubisoft stuff. What issue are you having?
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🫧 SOAKERS 💦 (@SOAKERSofficial) reported@Ubisoft Mo Creed.. Less problems!
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Sylviia (@MySylvii) reportedAnyone else think that each time we have an issue where our skins are reset to default that we should be compensated due to @Ubisoft and @Rainbow6Game's dev teams not giving a rats *** about their community? People have had it happen over 20 times to the point they'll only play 2 operators each side. It's absolutely pathetic that this has been going on for MONTHS from a AAA COMPANY. Either fix the game or start giving out compensation every time this happens, we're tired of the ignorance of developers and companies. I've played siege since 2017, and I have never seen it so bad to the point people quit because of it. People spend their time setting up their operators just right then all of a sudden you have to do it again, on ALL OF THEM. Fix the game or lose a lot of your playerbase.
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Kenzzzlmao (@kenzzzzlmao) reported@slayersparks1 @Ubisoft Sounds like a skill issue to me
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Tristan Vogt (@Damocles1498) reported@TheDezembro @kambyyy To be fair, Ubisoft has different issues than buggy or unfinished games.
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Sigma The Fox (@SigmaTheFox) reported@UbisoftSupport @Steam clearing steam's download cache does not fix "games not starting" issues at all, ubisoft. it only deletes what is currently being downloaded... Why would a game that relies on your useless launcher not start because of a download happening on steam, when it's ready to play?
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Across 3 Horizons (@Across3Horizons) reported@tanippapa2 Thankfully, the devs have made a statement on this, in their Discord, they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” 👍
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Freedom Enjoyer (@Skriptile1) reported@UbisoftSupport @Steam Why u blaming Steam? when 99% of the issues come from your stupid UPlay launcher and denuvo. the ******* nerve to tweet this...
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koda (@kodasniped) reported@yDinoR6 @Ubisoft Bro he just invested early, what’s the problem?
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eA asuno (@asunoaim) reported@Chhesto @LZqAIM Bro if this happens I will cry maybe. It was also mostly due to issues taking too long to fix due to the engine they used and ubisoft not funding the project well enough. Mark Rubin always listened and the devs clearly did too imo but they weren‘t given the time to refine the build on that engine that they needed