Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oelde
|
Sign in | 2 days ago |
 Buxton
|
Game Crash | 3 days ago |
 New Delhi
|
Sign in | 4 days ago |
 Sydney
|
Sign in | 4 days ago |
|
Delhi
|
Matchmaking | 5 days ago |
|
Mittweida
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Bendak Starkiller (@Bendak5tar) reported@Swurv__ @pinutos The majority do, unfortunately it’s like talking to a brick wall most of the time. (Not Bethesda exclusive) I’m anti live service in all games. It started out all good but the company’s kept pushing forward with what they could get away with Ubisoft and Bethesda being the bigger ones doing so in single player games. Ubisoft being the biggest one to do it. Them I actually hate. Still waiting on that splinter cell remake.
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Garcia (@parafalrj) reportedI'm having a serious problem and support hasn't responded yet, can you help me? Please. What happened to Ubisoft support? It used to be so good, they responded and resolved things quickly, and now it seems like they don't care about their customers anymore. @UbisoftSupport
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Danilo Costa Viana (@Dancovich) reported@SpeedGod_CDN @nan0werx @JezCorden Then they should give an option to personalize what you want from Ultimate. CoD isn't even the main issue, Fortnite Crew, Ubisoft classics and EA Play are all services not everybody wants but they all need to pay for.
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Patton (@Patton_Heasley) reported@UbisoftSupport @ANNO_EN 25821850 is my case code I really want the issue fixed. The issue is changing the Xbox linked account connected to the Ubisoft
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Skullking266 (@ZachCanis) reported@SpIinterCaI They are completely different examples And Ubisoft has games that are the same but some are indeed different Your problem is you are speaking too generic across too many games that your statement has no meaning Unfollowed
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Casual Boy (@CasualBoy007) reported@thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.
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Mr imperialist (@TheImperialist7) reported@Ubisoft please fix your damn esport SWAT game, I don't want these cod bros contaminating my fandom.
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Dragon (aka natsuki’s wife and biggest fan) (@D_is_For_Dragon) reported@WickedWizard15 @iBeNerdy64 Only issue with steam is that some games have to launch with another app like Ubisoft and at that point what’s the point of having it on steam but that’s more the game devs fault
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Prufoss🪐 (@Prufoss) reported@tekaysonblitz @ItsIsaacBW Ubisoft don’t give a **** I bought and sold many Account Never had any Problem, the Account marketplace is big
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Chris (@Chris_Somewhere) reported@AI_EmeraldApple The ugly female was only part of the problem. The game itself was poorly maded. There were bugs, poor level design, poor story writing, and the gameplay itself is not very good. Ubisoft has lost its way. Star Wars Outlaws never should have shipped in the state that it did.
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Creatinewarrior (@X420kinkbarkerX) reported@ManwithoutF @StarWarsOutlaws There have been a massive of updates, it released unfinished. I purchased it day one, played it, the next day receiving a email from ubisoft declaring since I played it before updating my save was broken and I had to start over. It was unplayable slop on release.
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Aman Jagtap (@Ffgp68787) reported@UbisoftSupport My Ubisoft account may be compromised. I got emails about password reset, password change, and a US login (I am in India) which I did not do. Now I cannot login, reset email not coming, and it shows access restricted. Please help recover my account.
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Jonathan.G (@Jonathan2134) reportedUbisoft self-serving "idiot" who causes massive problems for Video Game industry, etc. Erasing the Crew big example why Video Game companies, etc want your money and give no ownership.
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Laurent Maraigne (@LMaraigne) reported@MarioRGez_ @ilyamirox It's not a Linux problem. If Ubisoft doesn't make games for Linux, it's not because Linux is not capable of running games, it's because the mainstream OSes are more interesting from a business standpoint. It has nothing to do with the technical characteristics of Linux.
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HM Gaming Station (@hmgamesnsoftwa1) reported@TheHiddenOneAC Ubisoft wants us to believe that their updates require a lot of devs and hard work, but in reality, they could easily add or fix these features in their next updates. Ubisoft su*ks
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What’s (@Whats1856315) reported@UbisoftSupport Hello, I cannot access my Ubisoft account for 3 days. It says I am blocked due to failed login attempts even after resetting my password. I also need to change my email because it is not secure. Can you please help me recover my account? @UbisoftSupport
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M. (@ikkisooo) reported@UbisoftSupport @assassinscreed Dolphin error in all of my ubisoft games? Is there a fix deployed??? It has been 2 days now?? @UbisoftSupport
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KingWillie_PT🇵🇸🇵🇸 (@KingWillie_PT) reported@divisiongameHQ I'm not!! Game keeps crashing minutes after login in. I asked for help to Ubisoft-Mobile support but they sent me instructions for an Apple device while my problem is on a Samsung Galaxy Tab S9 FE.
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Roli (@GamingNaRoli) reported@UbisoftSupport It's really frustrating guys, I have multiple Ubisoft games on my handhelds, everytime I'm asked to login and my account is suspended. I am not able to play anything Ubisoft anymore. This is not helpful.
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yusufied is older than ICE (@yusufied) reported@DetvanS @datnofact “Additional DRM” is the important phrase here. Take Prince of Persia The Lost Crown for example. You can ignore the Ubisoft Connect login on all platforms except for Steam. Valve should do something about this.
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entwinedspace7 (@entwinedsp71971) reported@JV_e_jogos That's the problem you want an in game guide. Just play or go play EA or Ubisoft games that have markers everywhere and have zero puzzles that require critical thinking.
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kaezera (@kaezeraa) reported@UbisoftSupport @Ubisoft Is ignoring my DSA complaint and not allowing a human review of my ticket which is against article 20 of the digital service act. I lost a lot of money and i will keep posting this until i get human attention.
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Abhiraj Singh (@Abhiraj_Singh17) reported@TheRealZephryss The problem right now is the reputation of Ubisoft and their own financials. If both were in better conditions then I could definitely see them not use any showcase for the proper reveal. But as things stand now they want as much attention and eyes on the remake as possible.
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dxmz. (@D_omz01) reportedAlso theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”
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RGB (@RGamerB_) reported@NintyPrime Shadows does nothing extra or special (besides RT on PS5/XSX) vs Origins, Odyssey and Valhalla on PS4/Xbox One - all 3 were released on PS4 years before Switch 2 existed, and they hold up to what Shadows looks like on Switch 2, insanely well I might add. Ubisoft funds problem.
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Oluwatoniloba👴🏾 (@Erin_ile) reportedInteresting. Some of us pay for our games but we can’t connect with online players. I get a lot of Tarija and Oruro error while trying to connect online on both @Ubisoft Tom Clancy Wildlands and Breakpoint.
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Charpen (@Charpen9) reported@TheHiddenOneAC Ubisoft has gotten way too comfortable releasing broken, barely finished games, promising to make them up to standard eventually as an "improvement roadmap" and then inserting full-blown live service cash shops into a $70 game
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noir (@Noirx360) reported@KoreaXboxnews PC Game Pass/Xbox PC doesn’t support achievements for Ubisoft games. We need a fix on that issue @jronald
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Benjamin Knight (@BENJAMINxKNIGHT) reportedIt was stupid as hell of me to expect @Ubisoft to make a game that doesn't crash every time I open it. #thedivisionresurgence @TheDivMobile
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Carl Edwards (@CarlEdwards007) reported@Ubisoft @UbisoftSupport you have the most useless, worthless authentication system on Earth. I have been stuck in a login/fail/password reset loop for more than a week. I am disgusted! I have wasted good money on something I can't use now. USELESS