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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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M1k3
(@P5ych0M1k3) reported
@Ubisoft when you try to play a game after an outage. Then you come back to a save file not that don't match your play time.
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PatatoGirl
(@BigManBoris420) reported
@Fisher6542 @KavosYT Yea I'm gonna check it. However I have my own theory on this tho. I think it's the corporate companies seeing how far they can go. Youtube can't survive without ads and YouTubers have a big influence so if big companies like Sony have a massive issue happen like Ubisoft did they
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Chazzy
(@isael_chamorro) reported
@Ubisoft okay… so servers kick me and my friends from ranked matches back to back and I’m banned from playing ranked for an hour… what’s going on? I sure af didn’t deserve this. Please fix rainbow
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Faisal
(@FaisalA85450881) reported
6 years and going @Ubisoft @Rainbow6Game Can’t fix this game from crash how pathetic
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Rokk ✨
(@RokkShow) reported
@DuaneAFC @GoogleStadia Have spoken to Stadia now - they don't know what the issue is as I was able to prove both subs are active and should work. So, I now have to wait to hear from Ubisoft - that will take a while no doubt
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MCBOB-A-JOB
(@LoftyMcBob) reported
Why bother fixing game breaking bugs that were reported over a year ago, when you can rely on the internet to list ways to fix your trash game? ******* Ubisoft. #AssassinsCreedValhalla
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Toby Saunders
(@Toby_Saunders94) reported
Can't play Riders Republic, it won't load the ubisoft login on my Xbox
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Ligu
(@coryqween) reported
@UbisoftSupport Hello, thank you for the reply. The issue seems to be fixed, the original issue was that I couldn't connect to any Ubisoft servers or website with my IP to change my password, but when after turning on VPN I could finally play my games, but now I can play them without VPN too.
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Charlie Sheppard
(@Chars1036) reported
@Ubisoft @Rainbow6Game the day you fix mouse and keyboard on Xbox is the day I rot in my coffin
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0.00223 #RIPKixstar
(@SenpaiT_T) reported
@HasibWantsPeace bro tbh game is not dead.... 50k-60k players daily only in steam.. uplay players also there... thats why devs don't give a **** about the issues as long as they are getting the money...
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Zeeshan 🦀🚁🛩️⚡
(@zeenix) reported
@gbraad @Ubisoft Happened to me with Star Trek Online. I bought the lifetime subscription when it came out. I didn't play for 5 years or so. Then I tried to login but it won't work. They couldn't even find my account anymore. They managed to get my account back but I lost everything. 😔
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aaron2588
(@aaron2588) reported
@HaaminHKH @GameSpot @Ubisoft Assassins creed infinite might have that after all it’s going to have all kinds of stories because it’s going to be a stupid live service game
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Tom Saunders
(@tomsaunders89) reported
@Toby_Saunders94 I just played it without having to do any kind of ubisoft login (unless it's already linked to my xbox live account?).
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The Morrigan 💀
(@BabyGotBacchus) reported
So @Ubisoft and gamers, my friend is convinced that the reason my #PS5 broke again is a direct result of #fenyxrising. Both times I've tried to load the DLC on my PS5, the PS5 has encountered issues. Sony can't figure out the issue, and neither can I. Anyone else had issues?
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Julius Armbrecht
(@JuliusArmbrecht) reported
@DaKiryuKazuma Did u reached out to the Ubisoft support team on Twitter with these problems? They are usually very responsive.
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Cranwell
(@ayetoangie) reported
@cherylgrant85 @UbisoftSupport glad to hear it... it was driving us crazy too... not sure why Ubisoft couldn't work out the fix themselves, there are plenty of others to have just got Riders Republic having the same issue
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Louggle
(@Louggle4) reported
@Ubisoft can you pls fix the servers in rainbowsix siege. I’m playing rank with my friends and the servers crash and I get banned plus I lose elo pls fix your game
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Mario Almanza
(@SoiMario_) reported
@UbisoftSupport @Ubisoft @Rainbow6Game Can you fix the fking bug with the elite gadget
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Humans are (mostly) Lawful Evil (🔞)
(@Percival_Quinn) reported
@MdeavorVP And even if every female lead was like Aloy, that wouldn't fix workplace harassment in places like Ubisoft or especially ActiBlizzard. If every female lead was like Bloodrayne, that wouldn't make the problem worse.
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PatatoGirl
(@BigManBoris420) reported
@KEEMSTAR @mamamaxYT I think it's the corporate companies seeing how far they can go. Youtube can't survive without ads and YouTubers have a big influence so if big companies like Sony have a massive issue happen like Ubisoft did they may not want big YouTubers talk about affecting there sales.
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Sirclassic
(@Sirclassic_) reported
@Sloth_R6 Delete game setting file and deactivate cloud sync in uplay that fixes many problems try it
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ً
(@CourageBruh) reported
@ShawkR6 @PigeonR6 you guys need to tell ubisoft to fix the game duh
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Scott James Fuller
(@Scottie703) reported
@Ubisoft trying to login to ubisoft connect but keeps failing. I uninstalled and installed from fresh download but still no luck. I can log into fine in browser. Any advice?
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Rokk ✨
(@RokkShow) reported
@Dandroid__ @GoogleStadia I’m waiting on Ubisoft to see if it’s an error or a new policy. Will keep you in the loop
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Rokk ✨
(@RokkShow) reported
@dom_whatarerice @Consigno10 @GoogleStadia Yeah, must be my account. It's linked OK over at Ubisoft+ and I'm fully paid up for both services. Can't figure it out. Reddit says unlink and relink but that didn't seem to fix it.
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Milky
(@EpicMilky) reported
I love @Ubisoft games, but I've been experiencing multiple issues and bugs with @assassinscreed Valhalla. To make matters worse, Ubisoft customer support for technical issues is the worst ever. They give generic answers or just straight out lie.
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DimaTheTest
(@Kaspayer_TSC) reported
@UbisoftSupport I'm trying to contact the Ubisoft support for over 5 months now and still never it worked! I got a problem with my email and can't activate 2-step verification. The support chat is never available, like for real for over 5 months. So can you please help me?
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Toby Saunders
(@Toby_Saunders94) reported
@tomsaunders89 I got on it in the end, had to link my Xbox and ubisoft accounts on my phone first. The option to link in game was broken
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Kaspayer_TSC
(@Kaspayer_TSC) reported
@UbisoftSupport Basically the problem is that my email got deleted and I can't use it anymore, but it is still connected with my Ubisoft account and I can't change it
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Nicolas Freitas
(@zN1c0L4s) reported
@Ubisoft @Rainbow6Game please, fix the crashes on console