Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 8: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 3 days ago |
 Guénange
|
Online Play | 5 days ago |
 Chennai
|
Sign in | 7 days ago |
|
Craponne
|
Matchmaking | 8 days ago |
 Berlin
|
Sign in | 12 days ago |
 Brussels
|
Glitches | 18 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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AXISPAW (@AXISPAW) reportedRemove Fortnite and Ubisoft Classics. Definitely keep day one Xbox tent-pole titles like Halo, Gears and Fable. Turn Game Pass into a haven for smaller developers and indie games. Some of my favourite games this generation came from Game Pass, and they’re games I never would’ve taken a chance on buying otherwise. I’d also bring back day one Call of Duty. It’s the only time I’ve played COD in the last five years. Having COD available day one on Game Pass is a genuine incentive for people to choose the next Xbox over PS6. The biggest problem this generation was that most players had already bought into their platform before Call of Duty arrived. Also, add DLC to Game Pass. It's annoying playing a game from there then having to pay for the DLC. I loved High on Life but didn't get to play High on Knife because it's paid DLC.
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hypx (@hypxr6) reportedI got a two-year ban because, while I was away doing my mandatory military service, some idiot stole my account and used cheats on it and Ubisoft couldn't give a damn.
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Man (@ManChatsS) reported@GameOverThirty @synaesthesiajp There is no product without the consumers. Why argue with consumers? Look at the amount of companies failing because of this exact behavior. Look at ubisoft. It's just failing as a system. Design and release a game in budget. Don't rely on live service.
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Gonzo (@kiryukazuma2788) reported@assassinscreed Why did you fix the bug to play early on pc, are you ******* stupid Ubisoft?
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Angel With The Scabbed Wings (@TaigasRevenge) reported@IGN What really surprises me is that Ubisoft had enough money to pay off IGN for a 9 on its latest review when that company has been burning money and having issues retaining players in its dying games.
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Aaron Greenhouse (@TTVAaronfn03) reported@fettR6S If the cheating is so bad in seige how do games like valorsnt amd fortnite have hardly any cheaters I played the same cheater every dsy last week and hes still no band @Ubisoft fix your game you used to be worth billions no wonder your now worth 400 mill
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LegacyEleven (@LegacyEleven) reported@TheHiddenOneAC Can you provide a bit more context in which ones you are referring to when mentioning "substantial modern ubisoft issues"?
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Edgard (@edgrdfw) reported@farzam_plays ubisoft has always been one of the goat when it comes to the tech and visuals in their games, the problem is always the same, their new games is just not inspired enough
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Matt (@Matt_C_W) reported@Fusionxxgaming @Rainbow6Game Defenders will always find a way to adapt. They wouldn't use DMRs ifs Ubisoft didnt remove ACOGs. I guess they just like creating problems in order to "fix" them.
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Gasser Habib (@Gasser_Habib) reported@belickij24746 @Ubisoft not ignored they just does not know how to fix it same issue here
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_GAi (@_GAi92) reported@BardokOdama @ChristinaTasty Hows about that, a game sold physically that you can't play anymore. Almost as if the issue is ownership. It doesn't matter who has the keys, Sony, Ubisoft, EA. All that matters is that they can turn off the game whenever they want, regardless of how you access it.
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LimitlessX (@anthonyrose110) reported@disc2028 The only problem is Ubisoft lol
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Gabe (@gabe2020202) reported@Ubisoft Fix your ******* game fix the mic bug this game is so ****** bad
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CrockettSilverHand (@crockettSilver) reported@Sarrvatore Graphics weren’t really the biggest issue with Ubisoft games.
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AMIR FAIQ AMIN (@RunninFatboy) reportedwe so tired of @Ubisoft bullshits years after years same retarded problems
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Baba Yaga (Léa) (@Baba_Yaga_Lea) reported@MattyDAvfc1874 I’m not working for Ubisoft anymore , so I cannot give you any infos on potential projects ;) but I’m sure that if you guys love this remake it will send a message!
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Velcro (@VelcroShoeLaces) reported@DoughDonut1337 @TimoTweetss @TheTrueSealYT Nobody gives a **** when basically any other online service does this. It's a cyber security feature to keep *your* information safe. Xbox does it. Microsoft does it. Google does it. Ubisoft does it. EA does it. Riot Games does it. Dropbox does it. Twitch does it.
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The Hater (@GTA6Junky) reported@Thats_Just_in Says the guy who is a Ubisoft partner one of the leaders in subscription service models, and not owning games. Not hating though gotta get that engagement for that engagement check.
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Hatsune Miku+war crimes (@HatsuneMiku119) reported@racinggamesmusi Origin and UPlay dont exist anymore, get up to date PAL. Anyway never had issues with Ubi as long as you dont launch from another app, EA App doesnt work, never will, never did, its why i quit NFS games, and Rockstar is just unbelivably slow.. Otherwise fair list
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Jason Manu (@JasonManu75) reported@Amiga_Square You are confidently incorrect. Physical copies of The Crew were remotely disabled by Ubisoft. Even though The Crew has a single player offline campaign, you can no longer play a game you purchased on physical disc. Digital vs physical is not the issue. The real issue is rent vs ownership. Asmongold is right. You are wrong.
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Cowboy À L’Ouest (@RichtoEdward) reported@Ubicypher @xj0nathan The problem isnt the criticism. It’s a good thing actually. But this guy ? I don’t remember any tweet of his own which does’nt try to create ragebait about Assassin’s Creed or Ubisoft tho.
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Gareth Walker (@Revision_124c41) reported@JermarBates4K60 You're either completely oblivious or completely tone deaf. When PC went all digital, PC games sales were pretty awful. You could say the PC games industry was dying. It was already difficult to get disc copies of games unless Warcraft, Starcraft, or Diablo was on the box. When valve did finally move in with the steam store front, we did make a stink over it. Things were said. Didn't matter to most of us, because we were on console. Xbox and Xbox 360 had discs. So did the PS2 and PS3. In fact sony was toting bluray technology as the big thing and Xbox was half heartidly supporting HD-DVD. Nintendo didn't go all digital either. You think you're making a point here and you're not. Now lets flashforward to 2026. Sony is the last bastion for physical media for "cutting edge" games. It's where you get your Final Fantasy, your GTA, your Ninja Gaiden, etc on disc. Because console had a solution that PC could never crack (excuse the pun), that made playstation the place to be. While MS was selling you broken discs that needed updates to work, sony was selling you functional products for over 80% of their games day one on disc. Now that is gone. So why Steam over PlayStation you'll stupidly ask as if the two things are the same. In the PC space there is more than just steam, you ahve multiple store fronts. Steam, GoG, Windows Store, Epic Games and that garbage EA and Ubisoft are still pushing. Price fixing can't be done on PC because there is still competition, capitalism is allowed to function. PlayStation has no such competitive space, you can't download the steam client on PS5/6 to buy your digital playstation games that work on playstation. this immediately makes your entire statement intellectually dishonest. Next in the PC space GoG and Steam have proven themselves to engaged with consumer care and rights. Steam has a fantastic refund policy that gives you a window of time to get a refund after playing it. GoG has similar practices and cares more about your business than anything else. PlayStation will apply draconian rules and say "oh you downloaded it? We're sorry. No refund". They'll apply arbitrary rules based on release windows that make no sense. Xbox is just as bad in thsi regard. Getting in touch with someone to get a refund from the console makers is a headache and a half, which I've never experienced with Steam or GoG. The important part these store fronts compete with each other to keep each other honest. You're only option on PlayStation is lose your money and find some place else to go. Speaking of anti consumer tactics. Steam and GoG have yet to delete games from my game library. Sony has done this, PT being the most notable one. I cannot download it. More than a handful of PSVita and PS3 games have disappeared from my library. Just recently Sony had 500 movies lose a licensing agreement with Canal for titles like Terminator 2 or Rambo, popular titles which weren't just removed from sale, they were removed from their accounts. No way to download again. PS3 and Vita stores are being shutdown so all that content is now going to be lost to time and humans expiring over the next 50 years. Even if we do fix these PS3's permanently, we'll have to resort to emulators and piracy for anyone curious about playing some of sony's most classic titles. Show me a steam or gog game that has had this problem. GoG is also DRM free and Steam you just have to hack the drm out if they ever go under. It's a nuanced different. No some surface level evaluation like you're making. It isn't just because "oh it's sony, so its bad because its them". no that's you being to dense and to stupid to look any further than the blog post and some tweets for your answers.
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Scorn (@Scornlock) reported@Qingjinnn @thicc_stick_boi Uh. Ubisoft? What on earth is Ubisoft doing to fix their absolutely abysmal company.
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Pochettino (@jugg_pochettino) reported@theGritter1 @JohnnyGaming9 The Crew was an ONLINE only game where servers were shut by Ubisoft, no licensing issues, try again
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Roegamaniac: Brother of Positivity 🇵🇷 (@roegamaniac) reported@MGR_Chille Yeah but this is like Helldivers, MS and Ubisoft don't have actual region locks tmk and lot of cross plat games like Street Fighter 6 dont need PSN. The biggest problem here is Sony refusal Expand PSN and push regionlocks, gatekeeping more 100 regions for no reason.
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Greg Fuhhels (@Greg_Fuhhels) reported@TruckLover1967 Bro Ubisoft connect is broken still the invites just disappear can u spam me
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Bro2Cool (@bro2c00l) reported@harrisuryana @Steam @Ubisoft So here is the solution. Do not run the launcher as an administrator. Close the app. Download cloudflare warp. Select traffic and dns and connect. Reopen the launcher on pc and login. After successfully logging in go to account management, other-
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Aeterponis (@aeterponis) reported@fatboldprince nah bro just read the post i never said "Let's make every game 100 hours long" I said this is why ubisoft like companies make dumb *** games and the main point is Reviewer says "GREAT GAME" Issue is not about the refund window my issue all about this dude who enjoyed the game, finished, even add positive review than refund that's just funny.
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MidgetGoneWild1 (@Jeremy89254601) reported@Ubisoft is prioritizing PC over console for the next upcoming season when it comes to cheaters using recoil scripts, when console is a lot more affected by this issue; so why the hell do console players have to suffer another season with players using recoil scripts? 🙄
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Agent_Dell (@Agent_Dell) reported@Colteastwood I 💯 agree with you Colt,we don't need to be paying too much for services such as Fortnite crew since I cant stand that game anyway,nowif they did something like add $2 more per service like Ubisoft and EAPlay,like let us customize and choose what we wanna pay for so having more options could be a viable way for us to enjoy other games,plus having free online at this point would be a game changer 💯