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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (7%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ellensburg |
Online Play | |
| Rosharon |
Sign in | |
| Colorado Springs |
Sign in | |
| Parker |
Glitches | |
| Chicago |
Sign in | |
| Albuquerque |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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(@Jebaitss) reported
i’m on a steam smurf acc but when i try to load up siege uplay pops up and tells me to sign in lol ?
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arcadia ✞
(@arcadialol) reported
bought red dead months ago but didnt had time to play and now finally downloaded but keep getting "this social club doesnt own the game" error even tho i do own the game on steam:DDD i ticketed rockstar support and they must be the worst support i've ever seen. ubisoft was better
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kristin ☽
(@bIoodhoundgang) reported
i’m bout to start swinging if y’all don’t fix the lincolnscire story @Ubisoft
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JiD-Milo
(@JidMilo) reported
@Ubisoft but why? I love LRG but YOU ARE UBISOFT!!! you could just release it by yourselves and no problem with you, guys.
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cxnz
(@cxnnz1) reported
@Ubisoft can I ask something? how are you going to fix this with cheaters hacking other people's accounts just for 2 step does not work, if you are not known in commuinty as spoit will you get your account back because I doubt that.
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Thomas
(@orginarymagoo) reported
@JimSterling Lip service at its best. He's on his way out. Just as bad as Ubisoft...pure lip service.
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ᛏᛁᛚᛖᚱ ᛖᚢᛖᚱᛁᛏᛏ
(@TylerEveritt) reported
@patrickklepek I got Valhalla digitally through uPlay and was happy I could play it through my iPhone or another PC using nVidia’s GeForce Now service. I also use my Xbox and TV sometimes as a wireless display for my PC too.
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Charles
(@AtlantisGS) reported
of course it’s the big Crash bug in the game @Ubisoft fix this please
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SJM
(@JokaR6YT) reported
@SpoitR6 They said shud of contacted them early steel wave season BRUH moment, later gets login on a different pc by the untrustworthy friends friend gets it banned Ubisoft says go *** ur self. Bruh just check the serial id login location but no they don’t wanna unban my main acc hmm
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Christopher Wagner
(@chriswag018) reported
@Ubisoft @ubisoftstore I spent a bunch of money in Helix credits and I can’t even use them. The store is broken. Idk if this just an AC Valhalla issue but it sucks. There are so many bugs in this game. Disappointed.
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PlayStation5247
(@PlayStation5247) reported
@RaymanTogether Thanks to that Sony/Ratchet and Sly/Jak meme, This hits hard. Even if Rayman is most likely getting sold in 2026 when Ubi's TM expires depending if Ubi still cares, Rayman needs to become the Crash/Ratchet of Ubisoft or his potential adoptive company
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Ryan Keihani
(@DJRyanEvan) reported
@UbisoftSupport @Ubisoft What’s going on with custom games? It’s not letting me start a custom game? I’ve reset my console twice and it’s still not working
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DownPhoenix🎮#ItsOverGetOverIt
(@downphoenix) reported
@The_GameGrinder Probably get Digital off Uplay or at least temporarily sign up for the Plus service, preorder this on Switch.
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ged
(@GedArreglado) reported
@Ubisoft @Rainbow6Game fix ur ****** servers goddamn
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Miku
(@redmiku_5f) reported
shoutout to @Ubisoft for locking me out of my own account for trying to buy something from their website that always gives me problems. That potential fraud btw, was me trying multiple times to buy the dlc cause the shitty desktop app and website kept giving me problems
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Sample Mink
(@MinkSystems) reported
Welp, got @FenyxRising and put it in the console and found out there's no way to skip the @ubisoft login. So I'm returning the game. There are lots of other games I can play without having to make yet another account somewhere.
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TheRealMobbius
(@TheRealMobbius) reported
@TimSweeneyEpic Sadly Ubisoft have the worst customer service EVER......
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Dominic Tarason
(@DominicTarason) reported
Credit where due - Ubisoft do a LOT of post-release support on their games. Was just skimming the Ghost Recon Breakpoint patch notes. It also highlights just how badly broken it was. Apparently you couldn't cook grenades, and AI troops never had to reload until November's patch
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SkyNexus
(@_SkyNexus) reported
didnt get any elo, thanks @Ubisoft! People just ddos the servers and nothing ******* happens. Man I love this game <3
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Josh Schwinn
(@JoshSchwinn) reported
@Ubisoft can you freaking fix ac Valhalla, I can’t finish a mystery because a crate is freaking stuck and I don’t wanna restart my game from the beginning just for that.
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Robert S. Glasgow
(@gman71a) reported
@Ubisoft Your team really dropped the ball with Valhalla. Game-stopping bugs that remain unfixed after weeks and months (big macketel bug, 12-arrow bug), horses that can't go up hills faster than you can walk up them, frustrating pathing, and so many more buggy issues. I'm out.
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Bacomber
(@bacomber8) reported
@nckbker @UbisoftSupport a week ago the game stopped connecting. Ubisoft is aware of this error and say that is working to solve..
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Christian Villapando
(@CoboltDoctor117) reported
@LimitedRunGames @Ubisoft @UniversalPics That was problem with the orginal release and that it was digital only and people had to pay the price for it. Glad there's a physical as a failsafe this time :)
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🐊
(@DomCamora_1909) reported
Ubisoft game bad me no like. Am angy FIX
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Bern
(@Bernzyb) reported
@Ubisoft @UbisoftSupport @assassinscreed not only can I not carry more than 12 hunter arrows, I now can't even buy hunter arrows from the shop! Fix your damn game!!!!
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ItsGreenJello
(@Thomasj96344707) reported
@Rainbow6Game Wont let me link my account to twitch. When I sign into Amazon and ubisoft it sends me to relink and sign in again on a repeat
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Okuyasu Nijimura
(@Okuyasu92477300) reported
@R6Siege Hey Ubisoft can you try and fix a bug on the xbox version of six we can't start custom games. Would appreciate if you fix it.
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i̇́ʒυɳт
(@Izunt11) reported
@assassinscreed I have had a problem with Amazon Prime for a while now so is there a possibility of the gear pack coming to Ubisoft Club at a later date?
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Ray peterson
(@n0od1es360) reported
@Ubisoft It seems there is still a saving issue. It’s now refusing to save any progress after a certain point.
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Michelle Koenders
(@MichelleNL1993) reported
@UbisoftSupport @Ubisoft You have the worst customer support. The Crew has been unplayable for almost a week now, it's unacceptable! If you care about us you make a statement on Twitter that you are aware of the issue and working on it, only then I will believe you.