Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (17%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (4%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cehegín
|
Online Play | 16 hours ago |
 Weimar
|
Sign in | 22 hours ago |
 Pessac
|
Online Play | 22 hours ago |
|
Escalquens
|
Glitches | 23 hours ago |
|
Angerville
|
Online Play | 24 hours ago |
|
Colombes
|
Matchmaking | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Iamjkawesome (@Iamjkawesometoo) reportedwhy do i have to sign in to ubisoft for a game i bought on steam 😑
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Xīn Zǐshā (@wuxinzisha) reportedJESUS ******* CHRIST. Logins don’t equal income for Infold y’all have got to stop talking out of your asses. If a live service game isn’t making money, regardless of if people are logging in, it won’t stay online. Ask Ubisoft about their live service game they shut down last year
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La Peppe / Adriana (@adriana_vachita) reported@IngasGold @puppycelebrity @SpIinterCaI As a contrast, I just finished the Mad Max tie in game which has a similarly dull ubisoft approach to its open world. However, that isn't really a fundamental issue: if that generic open world was able to interact with the game's core systems more it would a far stronger title.
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Makan Ansari (@MakanAnsariCG) reportedAnd then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.
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Ruro (@RURON1N) reported@TorinTnT @TeddyShinobi @JakeSucky West of the east, it's an issue in Europe too, Ubisoft is a European company after all.
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Omni (@Uhohhhsis) reported@Ubisoft DO NOT BUT UBI PLUS OR PREMIUM. They won’t even acknowledge or look at the support page. Highest upvoted issue and nothing no hotfix the entire weekend. Gross.
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Yorkshireneer (@awalmsley11) reportedUbisoft connect is honestly the shittest platform in gaming. Tried every fix including reinstall to get Assassins Creed Black Flag working but no, it just crashes before loading. Refund time I think.
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Thinker (@OscarTheAccuser) reported@Battlefield Fix yo game Ubisoft
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⧼⊰浪⊱⧽𝙉𝙞𝙜𝙝𝙩𝙨𝙝𝙖𝙙𝙚𝙍𝙤𝙣𝙞𝙣⧼⊰浪⊱⧽ (@Shaded_Ronin) reported@kittischmitti Hot take, the choices in Odyssey robbed Kassandra of having her own actual character at times, and thus when Ubisoft forced a choice the player didn't make it, it only made the disconnect worse. If I wasn't suppose to be a ******* ******* around Greece why give me the option Ubi?
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mozzie solano (@victorsolano12) reported@UbiJugga @Ubisoft Have them fix their damn mouse trap. Ban mnk on console. Spoofing devices. Wallhackers. Tell them they can hire me for 40 an hour to watch replays and ban cheaters. Tell them to do their job.
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Hiccup H. Haddock (@ChiefOfBcrk) reported@YousefFarra26 @xShephardx @Ubisoft What is the problem using two words?
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Max (@maximuswicks4) reported@assassinscreed PLEASE FIX A WORLD WITHOUT GOLD UBISOFT I JUST WANT DEADMAN SMITH 😭😭
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Adriano (@Adriano62110991) reported@ForHonorGame @Ubisoft Ubisoft store. The DLC appears in my Steam library, and I can launch the game normally through Steam. However, once I'm in-game, Arakure is still locked as if I don't own the DLC. Could you please look into this or let me know if there's anything I can do to fix it? Thank you!
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evil entity (@fartfootjob) reportedUbisoft won't let me play my copy of Rayman Legends I hope they crash and burn!!!!!
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ガブリエル! *Gabriel Beachy* (@The_NekoNoid) reported@HazzadorGamin It helped them Launch Uplay. A Service so terrible. getting in a Car Crash sounded Better
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FinalBoss.io (@FinalBoss_io) reported"In production" means nothing in 2026. The Division 3 isn’t competing with rumors. It’s competing with Ubisoft’s live-service track record. No gameplay. No setting. No release window. Just org-chart updates, job listings, and the usual online-systems language every publisher uses when they want the forever-game upside. That doesn’t mean it’s doomed. It means the real question isn’t whether The Division 3 exists. It’s whether Ubisoft can make a sequel players trust to survive its own roadmap. Because that’s the franchise tax now. Not excitement. Proof. A good Division 3 is absolutely possible. But after this many years of "we’re listening," roadmaps, resets, and live-service drift, nobody should be clapping for a production status update. Ship the game. Ship the plan. Then we can talk.
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Max (@Max81101137) reported@DanMontgomery87 @IGN Just saying I’m not buying any PS game ever again - or console, or bothering to fix my 4 broken Dualsense… or CERTAINLY not buying any Ubisoft game minus Rayman… but you already don’t own any digital game purchased on Steam, stores… even some physical games aren’t owned.
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Strikey (@NGStrikey) reported@janesmitish This is a problem Ubisoft has been doing also in resynced. You explore and at points Edward will say” must be what the letter was talking about” or something like that, and you havent even read the letter yet
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Jay Ratcliffe (@JayRatcliffe3) reported@Ubisoft please help as I know I’m not the only one with this issue. The Naval Contract on Grand Cayman has been soft-locked and is completely unable to be completed. This was only realised after completing the whole game. Tell me there is a fix coming soon 😭😭
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AP on 𝕏 (@AntiPar2ival) reportedXbox Game Pass Plus @ $17.99: Everything in the base tier, plus: First-party games arrive after 6 months Your choice of one extra service (EA Play, Ubisoft+, ad-supported Netflix, Paramount+, Peacock, Apple TV+, or GTA+) A better value for players who want more.
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AbuGhamdi (@TurkiTalents) reported@assassinscreed Please fix your faulty launcher, Ubisoft Connect.
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The Xbox Love (@TheXboxLove) reported@TheRealZephryss Positives: combat and sailing still hold up insanely well, world feels alive. Negatives: still no day one on GAME PASS for these AC remasters, Ubisoft needs to fix that before anything else.
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Clix_mufc (@clix_mufc) reported@Pirat_Nation This is the problem we have.. nothing but complete morons sitting at the top of these companies! Asking how Ubisoft have been doing the last few years? Everything rosey?!
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JaegerVA (@JaegerVA) reported@Ubisoft siege servers bad, me angy, fix
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ShinMekaku (@ShinMekaku1) reported@GermanStrands Ubisoft has such a good engine for graphics, only problem i have with them is the gameplay kinda feels the same for most of their games, but credit where its due, this looks gorgeous
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Ismail Farooq (@ismailfarooq5) reported@SpoitUpdates @Ubisoft @Rainbow6Game But u have a mask, so what's the issue?
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Maximiliano (@mxmlnoo) reported@Ubisoft @UbisoftFR please fix the bug for Deity Figurine in Nassau
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Fargo R (@cR4CKc) reportedTurn off Dolby Vision in the Xbox settings if you have an issue where Assassin's Creed Black Flag resynced's graphics turn green and pink. @Ubisoft @assassinscreed
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Rei Tsukino ☕️Coffee Cat☕️ (@ReiTVT) reported@Dexerto Of course he's going to say that. Never mind it was Ubisoft who put the DRM and physical media issue on the map for normies with The Crew's shut down.
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Who Screwed Gamers Today (@WSGT_Feed) reported@Dexerto The problem isn’t just digital games are bad. The problem is you have to have pro-customer policies to go full digital. For example Ubisoft at least has refunds after playing a game for no more than 2 hours. PlayStation refunds are voided the second you download a game.