Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Maracaibo
|
Sign in | 1 day ago |
 Soacha
|
Sign in | 3 days ago |
 Nice
|
Sign in | 4 days ago |
 Brasília
|
Sign in | 4 days ago |
 Fort Plain
|
Online Play | 6 days ago |
 Greater Noida
|
Game Crash | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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pabo otacon okarun dos santos (@paboisded) reported@RohanKarMooN i would love to Ubisoft fix the compatibility from those older assassin's creed on win 11 **** i just want to play ACU
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Picotrek (@picotrek) reported@Kirby0Louise You just have to install the Store Launcher to play. Ubisoft shoulda did it first tbh. At least not tied to a sub service lol.
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A.PC.Gamer (@pcgamerswin) reported@ubisoft are a bunch of incompetent morons. It's been weeks now and their Division 2 servers are still giving Delta errors and kicking me out of games. Absolutely ******* ridiculous. I hope their investors are paying attention, because THIS is exactly what DEI gets you. **** you UBISOFT!
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Hillary Clinton’s **** Cheese (@BH5061901491084) reported@Grxit What is this glizzy gliding *** ****? Jesus Christ, can they just need to fix the anti cheat, add some night vision maps and let us **** talk with out getting banned. **** you Ubisoft you French *******.
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ammar (@AMMAR1137205) reported@UbisoftSupport @Steam Rainbow Six Siege is asking for an activation code even though it's free-to-play. The game shows as owned on both Steam and Ubisoft Connect. Steam ID: 76561199701512544. This is a license sync issue on your end, please escalate to your technical team
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Frogge (@__Frogge__) reported@Ubisoft @UbisoftSupport @UBlSOFT My support ticket is being ignored and closed for 3 months already I beg you please god please help me. Case: "25234150" I haven't received ingame rewards - the agent keeps trying to list a bug on a bugtracker that isn't relevant to my issue.
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Miller (@_Miller_o7) reportedFor those unaware: The actual fix is to go to the game's install files and use the .exe directly or use a shortcut of it, bypassing Steam and Ubisoft's ****** *** launcher. It's been 2 years and Ubisoft hasn't fixed this problem with uPlay/uConnect not working properly.
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The Booty Warrior (@DCFleeceJonhson) reported@Padillac_16 I’ll give you an example When people wanted Assassin’s Creed to go back to its roots and made Mirage, Ubisoft made it with the identity of the RPG titles and gave the fanbase half of what they wanted. Don’t tell ****** to be grateful for getting half of an issue rectified
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Ned Griffin (@Ned_Griffin) reportedI think a lot of the issue might be coming @Ubisoft from all the constant little popups and notifications.
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Silmerano (@SilmeranoX) reported@TheHiddenOneAC @Ubisoft fix this or we riot.
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Straw Hat C’s (@RaffyStick) reported@P_karti777 @ItsRatioGod @Dexerto The problem is, the majority of AAA games aren’t justifying that price increase. I’m okay with paying $70 for games with a substantial amount of soul filled content with minimal bugs. Ubisoft, EA and Activision have no business being $70 nvm $80 imo
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Jane Tho (@stfupuii) reported@Royal_Penguinxx Hey royal can you please tell Ubisoft to fix their load outs. Mozzie glaz echo and vigil mute always change their secondary after like 3 log ins.
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Jack (@Smurfgotbeat) reported@GiboAgain Much better since Ubisoft took the time to fix some necessary issues.
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Fabio Moreira (@FabioMoreiraoks) reportedwhere the time goes up to 2 minutes, and normally they appear within 40 seconds! I'm giving my opinion because it's incredible how @Ubisoft rushes to fix bugs that can help players, while keeping the bugs that hurt them!
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hombo (@RGB_MIDAS) reported@UbisoftSupport @Steam Actually the issue usually lies within your launcher and not Steam's. There is absolutely no reason why I need to enter my password every time for *some* games but it works fine for others. There has never been a single day where uPlay/Ubisoft Connect has been good.
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Loki Wicked clown of mischief (@HanbiReaper) reportedIt's been awhile since Assassin's Creed Shadow is dropped and you know what it's still a buggy mess I can't even get through the first intro without its lagging Shuddering and everything else under the sun Apparently zero fixes have been applied to that game thanks Ubisoft
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FelixTheDrunkenFox (@drunkenfox21) reported@MazoEmbo_VA @KahunaCilver520 The issue is they tried doing anthropomorphic mixed with realistic animal design. If they did it like how the edit looks it would be less uncanny. Over all the cartoony designs are still better than this Ubisoft looking ****.
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Ceri Lokison 🐊🥚 {1.0 Debut} (@GatorceriVT) reportedHey, @UbisoftSupport and @Ubisoft I feel like this is illegal and can be considered invasion of privacy so you may want to fix this. On top of this, you don’t know if I am in the state I last logged in or not because I’m not. I’m laughing at the fact that you all have me registered in a state I played in a tournament at the last time I logged on so this shows your way of thinking is flawed and is an invasion of privacy.
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Garo (@Glentondalej) reported@UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right
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𝓛 ivid 𝓛 ucifer ⛥🏴 (@Ghostlyxfortuna) reported@villixe2 @Ubisoft Rohankar repack is available on Internet archive. Running in windows 8 compatibility mode worked for me to fix menu bugs and glitches and the game is quite smooth. It's just a shame non PC players can't get the og
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CrazyMonkey27 (@CrazyMonkey2717) reported@TheDivisionGame I’m very disappointed. Ubisoft Support manually added the Esprit Corps Outfit to the wrong account even though the referral was completed correctly. I had the same sync issue before Case: 26013088
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Christopher (@Teesside666) reported@UbisoftSupport Hello I can sign in on Ubisoft's site but when I do on Watch Dogs Legion it says email not available. Can you please delete all my Ubisoft account so I can finally play on Watch Dogs Legion
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L ⚜️ (@1LMFE) reported@suprSeth Don’t blame the teams, blame the special needs team who decided hosting a major in the US, despite the fact that the US is known for Visa issues. Go blame blast, ubisoft and your government lmao. Don’t blame EDG and Noa, don’t blame Wildcard and Hotandcold.
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𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported@UbisoftSupport @Steam Remove the mandatory Ubisoft Connect login for games bought on Steam and things would already be so much better. Even better, just get rid of Ubisoft Connect entirely.
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Vincent Alexander (@Alex_the_beaner) reported@Ubisoft fix your ******* matchmaking you ******* imbeciles why am I playing with emeralds and champs as a gold and let alone why do I get 1 emerald while the other team is stacked with 2-3 higher ranks
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Across 3 Horizons (@Across3Horizons) reportedThis is how you Sign in to your Ubisoft Connect account if you used “Sign in with Apple“ or Google ID💠 As Apple users would know, if you use Sign in with Apple, you don’t actually create a password, Apple just signs in for you. Because of this, it can be difficult to sign in to the same account without using Sign in with Apple. Well thankfully, The Devision Resurgence devs are aware of this worry and have given us some instructions into resolving this🙏 On their Discord, in “FAQ“ they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” NOTE: If you never receive the password reset email, it might be because you need to use the unique email that apple creates for apps when you use Sign in with Apple (or also if you used “hide my email”) and not your actual Apple ID email I hope this helps anyone having this issue🍻 #TDResurgence @TheDivMobile
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Johnny (@N0Sign0fSanity) reported@RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!
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enviZERA (@enviR6riyl) reportednvm make it 7 hours @Ubisoft please fix ur ******* cheaters and servers
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D. (@MysterD) reported@brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.
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Dark ties Yakuza (@2Wireg) reported@AdamReid1593771 @DestinLegarie Are you retarded? They added ubisoft plus games to the service thats 7.99 a month fortnite crew 11.99 a month thats 21 dollars in extra service for 3 bucks over the old price weather you use them or not doesnt matter but you are flat out lying because you are retarded