Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	2 days ago
Guénange	Online Play	4 days ago
Chennai	Sign in	6 days ago
Craponne	Matchmaking	7 days ago
Berlin	Sign in	11 days ago
Brussels	Glitches	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Fuhhels (@Greg_Fuhhels) reported 2 minutes ago

  @TruckLover1967 Bro Ubisoft connect is broken still the invites just disappear can u spam me

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  SurgicalAxe (@SurgicalAx3) reported 5 minutes ago

  @Shiiny77 @TitaniumRolo except we have examples of games that have their cheater problem way more under control than in siege. i dont know if ubisoft hates siege because it's an evil bad shooting game... WITH GUNS!! or if they're just that lazy, but this is malicious negligence.

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  🏳️‍⚧️ R.I.P. LYDIATÁR (@volkmardeadguy) reported 6 minutes ago

  @basedgizmo @TheDougFiles Far cry 3 formula isn't terrible the issue is ubisoft usually

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  Aidan_bcafc (@aidan_bcafc1224) reported 7 minutes ago

  @Rainbow6Game @Rainbow6Game @Ubisoft Can you fix the fact that after every custom match I need to restart the the lobby because it won’t let me switch team or start the next game.

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  AngelClaw (@AngelClawGaming) reported 7 minutes ago

  @tallguy951 this issue is not exclusive to consoles ubisoft is an example of a digital library that can go poof if they close business and all your games with it having a physical disk is one way to mitigate that, but there are other ways as well to guarantee that you will still have access to your library

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  Nikey⛷️ (@nikeyspace) reported 8 minutes ago

  @Variety lmao Ubisoft really hired the Amazon guy who made March of Giants to run Creative House 2? Can’t wait for another live service disaster with Ghost Recon/Division/Splinter Cell getting turned into battle pass hell. This company is allergic to making good games

• 
  Gasser Habib (@Gasser_Habib) reported 12 minutes ago

  @Ubisoft why we should do that if a simple glitch on your AI ubi connect is suspending most of us for no reasons and your support team can not do anything about it!

• 
  rika ♡ (@_itsrikaaa) reported 18 minutes ago

  @Tyroneduhartist i had to replay it a while back bc ubisoft decided to delete my last acc (had the same issue with ac unity) idk why they kept doing it

• 
  Chris Avellone (@ChrisAvellone) reported 19 minutes ago

  @AwesomeUKFacts @iAmJoshuaGraham It was unfortunate that Ubisoft ended up doing the sequel, but I think there were so many problems working with Obsidian (on both sides), that they decided they could do it easier without the hassle. Still, they'd hired some of the ex-Obsidian folks who had worked on the 1st project and had been previously let go (which is another story), so there was that.

• 
  Crimson_Reaper (@Crimson_ReaperT) reported 21 minutes ago

  @tyminski_marek Shawn the former CEO of PlayStation even says this is bad thing for them to do, as there still a very large market for it as it a great disrespect for the fans that support the company as it shows they don't matter. The problem with current Sony they keep backing the idiots that effectively killing them off with bad data for short term or large gains and it keeps back firing. Sony has vastly been taken over by two things, activist fools, and corpo yes fools. The combo of these two forces will be the end of Sony in time if they don't change and learn from what made Sony great in the 1st place. The Dev 1st and Gamer 1st motto they did away with reflects, how poorly sony is ran from with in now, they lost their way as it shows year after year. No company can keep taking L's and keep losing the Support of people, no matter how big it is. once you start losing the support of the people and it keeps happening soon you can't sustain it. this is what showing to be true time after time, Ubisoft learn this the hard way with their ego and disrepect. no company is immune to ppl just pulling away from them.

• 
  محمد مهدي (@Al_Kamil_Blog) reported 23 minutes ago

  @UbisoftSupport Hi , my ubisoft account is blocked due to repeated attempts to sign in, because i forget my password, trying what i remember, finally i change my password but the account is still blocked , i send a form in support page but after month of that is still blocked

• 
  Aeterponis (@aeterponis) reported 25 minutes ago

  Hope this post dies now. Let's clear this up quickly: Steam refunds are essential. I never said a single word against the system. I don't even like this paddle game. I'm not here to defend the dev. Ubisoft was strictly an example to show the severity of the issue and you can see in the comments or other posts that some devs trying to padding their games just because of this refund thingy. I never said all games need to be 100+ hours long. The ONLY point of this post: Refunding a game you actually enjoyed just because you can is a ****** thing to do. It hurts the game more than piracy or negative reviews, and it could stop that developer from ever making games again :D Which is, again, an example. So don't reply saying 'but this game made $300k!' THESE ARE EXAMPLES, for ****'s sake.

• 
  Christof (@EmileTintin) reported 25 minutes ago

  @mmucharzewski It is! They will face a lot of problem like Ubisoft did

• 
  Nowa (@Gamer_Girl_Nowa) reported 26 minutes ago

  Yeah notice how you had to specifically say steam to avoid both the issues with uplay and EA revoking licences after inactivity or for games they took offline to try and quell any attempt at the reverse engineering servers or backups.

• 
  Gareth Walker (@Revision_124c41) reported 27 minutes ago

  @JermarBates4K60 You're either completely oblivious or completely tone deaf. When PC went all digital, PC games sales were pretty awful. You could say the PC games industry was dying. It was already difficult to get disc copies of games unless Warcraft, Starcraft, or Diablo was on the box. When valve did finally move in with the steam store front, we did make a stink over it. Things were said. Didn't matter to most of us, because we were on console. Xbox and Xbox 360 had discs. So did the PS2 and PS3. In fact sony was toting bluray technology as the big thing and Xbox was half heartidly supporting HD-DVD. Nintendo didn't go all digital either. You think you're making a point here and you're not. Now lets flashforward to 2026. Sony is the last bastion for physical media for "cutting edge" games. It's where you get your Final Fantasy, your GTA, your Ninja Gaiden, etc on disc. Because console had a solution that PC could never crack (excuse the pun), that made playstation the place to be. While MS was selling you broken discs that needed updates to work, sony was selling you functional products for over 80% of their games day one on disc. Now that is gone. So why Steam over PlayStation you'll stupidly ask as if the two things are the same. In the PC space there is more than just steam, you ahve multiple store fronts. Steam, GoG, Windows Store, Epic Games and that garbage EA and Ubisoft are still pushing. Price fixing can't be done on PC because there is still competition, capitalism is allowed to function. PlayStation has no such competitive space, you can't download the steam client on PS5/6 to buy your digital playstation games that work on playstation. this immediately makes your entire statement intellectually dishonest. Next in the PC space GoG and Steam have proven themselves to engaged with consumer care and rights. Steam has a fantastic refund policy that gives you a window of time to get a refund after playing it. GoG has similar practices and cares more about your business than anything else. PlayStation will apply draconian rules and say "oh you downloaded it? We're sorry. No refund". They'll apply arbitrary rules based on release windows that make no sense. Xbox is just as bad in thsi regard. Getting in touch with someone to get a refund from the console makers is a headache and a half, which I've never experienced with Steam or GoG. The important part these store fronts compete with each other to keep each other honest. You're only option on PlayStation is lose your money and find some place else to go. Speaking of anti consumer tactics. Steam and GoG have yet to delete games from my game library. Sony has done this, PT being the most notable one. I cannot download it. More than a handful of PSVita and PS3 games have disappeared from my library. Just recently Sony had 500 movies lose a licensing agreement with Canal for titles like Terminator 2 or Rambo, popular titles which weren't just removed from sale, they were removed from their accounts. No way to download again. PS3 and Vita stores are being shutdown so all that content is now going to be lost to time and humans expiring over the next 50 years. Even if we do fix these PS3's permanently, we'll have to resort to emulators and piracy for anyone curious about playing some of sony's most classic titles. Show me a steam or gog game that has had this problem. GoG is also DRM free and Steam you just have to hack the drm out if they ever go under. It's a nuanced different. No some surface level evaluation like you're making. It isn't just because "oh it's sony, so its bad because its them". no that's you being to dense and to stupid to look any further than the blog post and some tweets for your answers.

• 
  Alin Valentin (@funnkyhd) reported 32 minutes ago

  @FilippoTarpini Tried it yesterday, looks good, didn't notice anything weird at 1440p + Max Settings (inc. Extra Details and HFTS) I was using the Ubisoft Connect version of the game and a fix for the flickering issue from Reddit but apparently this mod fixes the issue, didn't know that.

• 
  IceCold (@IceColdR6) reported 34 minutes ago

  @Rainbow6Game How to fix voice chat bug: (works everytime for me) Load into ranked match, leave any round (beginning is easier cuz map bans) Load most recent match replay Watch 3seconds of first round LEAVE Load back into match Lmk if this helps anyone! W update tho ty Ubisoft 🤞🏻

• 
  Gang Green Duck (@GangGreenDuck) reported 35 minutes ago

  @flowgate65 @CultureCrave @moonlightdelia You are contradicting yourself in the same sentence. First sale gives you your right to possess and resell the disc and you can still do both of those things today. Ubisoft didn't undermine first sale because first sale has absolutely zero jurisdiction over servers. If a law doesn't govern servers a server shutdown cannot violate or undermine that law. The deception is entirely about marketing a live service product as a permanent purchase, which is strictly a consumer protection issue.

• 
  Haru47 ☭⃠ |🥀☠️ | ✂️💔| 🔩🧪|💉🍷新人ゲーム開発者 (@NotHaru47) reported 37 minutes ago

  Ubisoft be like "yeah we made a bunch of cool games using the Tom Clancy's license, let's not do that again and instead make live service slop"

• 
  The Chaos Lounge (@chaosprimeZ) reported 39 minutes ago

  This person is talking about GDPR. GDPR forces companies to destroy data after there is no use for it. If there is a purchase on the account, GDPR allows that account to remain active. Ubisoft issue is precedent to this when they announced account closures for accounts with nothing on them. As such, GDPR wouldn't apply here. Finally, this was in effect before GDPR even came I to effect. The more you know

• 
  Backrooms Bar (@BackroomsBar) reported 41 minutes ago

  @SpoitR6 The game is a hollow shell of its former self. It's a shame to see it go, but Siege is officially on its last leg. @Ubisoft are intent on seeing this title die; I can only imagine they're going to release a Siege 2 for $90 plus a sub service to continue playing with OG Features

• 
  Zeanxe 🇺🇸 🇮🇷 (@zeanxe) reported 43 minutes ago

  @LeftThe52833 @garahel12 You didn't even listen to what he said. Physical copies didn't stop Ubisoft from shutting down "The Crew". the problem isn't digital copies. The problem is consumer rights. You haven't owned games for decades

• 
  DraphChildLover (@YaiaIsOnly6YO) reported 46 minutes ago

  Sony knows full well their software sales are abysmal and this is a shared industry problem. There's a reason Ubisoft and others have live services, they're trying to compensate for all time low sales This direction they're moving in is to try to force change consumer habits

• 
  Roegamaniac: Brother of Positivity 🇵🇷 (@roegamaniac) reported 46 minutes ago

  @MGR_Chille Yeah but this is like Helldivers, MS and Ubisoft don't have actual region locks tmk and lot of cross plat games like Street Fighter 6 dont need PSN. The biggest problem here is Sony refusal Expand PSN and push regionlocks, gatekeeping more 100 regions for no reason.

• 
  KonamiCodeGames🕹 (@EugeneGilland) reported 47 minutes ago

  I think today I'll look into safeguards for my PS4 games. I'll have to be ready for when the service that checks the Digital Rights Management decides to remove my access to titles. 🥲 I seen this happen with Ubisoft games, Discovery Network TV shows, and now Studio Canal movies.

• 
  vi­­­l­al­ik­.­­­­­e­­­th­ (@vitality_ik) reported 49 minutes ago

  @Ubisoft I CANT LOGIN TO UBISOFT CONNECT! HELP @Ubisoft

• 
  Chando (@x_chando) reported 50 minutes ago

  @geoffkeighley Good riddance. This industry has been stuffed full of talentless antisocial losers who push woke agendas. Every employee at every major studio could be laid off and the world would only get better. Activision, Ubisoft, Microsoft, and Sony already own all the IPs we care about. So why don't they license out these IPs to independent studios who do it better and for less money anyway. You give a small passionate team of 10-50 the Destiny IP and they will make a Destiny 3 that you've always wanted. Give the same IP to 400 Bungie employees and you get slop. "It's the leadership" but ObsidianStudios got all the old talent and their games are garbage. The other talents who made their own studios made nothing that had any lasting power. They were all flash in a pan because of their reputation and they're all gone now. The problem isn't leadership. It isn't layoffs. It isn't the budget. It isn't the time crunch. The problem is the lack of inspiration, freedom, and passion. The enemy if innovation is complacency and everyone we looked up to at 13 is complacent now that we're 30. We need new studios to pour passion into existing IPs and new IPs alike if we want a future for gaming. Do an existing IP, secure funding, create a new IP, that's the path for indie studios to break out of being indie forever.

• 
  Woody (@HonestGmReviews) reported 53 minutes ago

  @LifeisaGameMag I mean they can say whatever they want, I think it will go as badly or worse as when Game Pass did it. Premium also gets you the Ubisoft and Classics Catalogue, plus their movie service. I don't think that's enough value and people will just walk.

• 
  Velcro (@VelcroShoeLaces) reported 53 minutes ago

  @DoughDonut1337 @TimoTweetss @TheTrueSealYT Nobody gives a **** when basically any other online service does this. It's a cyber security feature to keep *your* information safe. Xbox does it. Microsoft does it. Google does it. Ubisoft does it. EA does it. Riot Games does it. Dropbox does it. Twitch does it.

• 
  GP游戏脉动 🎮 (@TheAnnaji) reported 59 minutes ago

  @KindredBlade Tag the hidden one if he’s willing to talk about this problem. Ubisoft really needs someone to wake them up. Very disappointed and low of them to leak content like this.