Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rouen
|
Hacking / Cheating | 2 days ago |
|
Le Puy-en-Velay
|
Matchmaking | 2 days ago |
 Edinburgh
|
Matchmaking | 2 days ago |
 Maracaibo
|
Sign in | 5 days ago |
 Soacha
|
Sign in | 7 days ago |
|
Nice
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Augenzeuger 🇩🇪 (@Augenzeug) reported@kambyyy Getting this stuff to leave gaming IS more important than a single game. Publishers or devs that need others to check if they might step on some insane person's foot is a problem. Ubisoft used them and insulted japanese culture left and right. It's only the insane they care about
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Daichi (@AshenOne38286) reportedIDK buddy, I'm currently watching it and feel it's complete misleading since, yeah, it was sold as a gimmick and has been implemented like that in many games but right now it's pretty standard even AMD can do it well if the devs do the job. Id Tech and Ubisoft have shown us that the problem isn't the tech, it's using it as a simple optional gimmick inside the graphics settings and not building their games around it so they can properly optimize it. RT is NECESSARY for these days game dev complexity, specially with the maps sizes. IMO criticizing RT based on most games that used it in the worst possible way (most of them, whenever it's optional or not the main lighting model, it's wrongly used) and not consider games that were built around it like Avatar, Doom TDA, Indiana Jones, etc. Devs need to start dropping non-RT lighting models already, leave it for very low power devices that still exist but AA and AAA devs should start making it a standard so it can finally get the care it requires in order to optimize it and move forward.
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Another nobody (@HasanH07290112) reported@imbratorX @Ubisoft @UbisoftCanada They did a half *** remaster that brought more problems then it fixed why people want a remake from the same company that has ****** the franchise over time a d time again
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Dogico (@dogicoats) reported@Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.
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XtCy (@xtcyeasy) reported@TheMG3D Yeah but the problem is slop game studios like ubisoft and stuff will also start pricing there stupid slops at that price range sooner
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maze (@mazey013) reported@imbratorX @Ubisoft @UbisoftCanada Rogue's remake is needed more than any other remake imo, to fix and extend the narrative, and to give more backstory and personality to Shay's former comrades, they had plans to do so in the original but were unable due to time constraints I think.
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hala madrid 🤍 (@maryamjumale) reported@UbisoftSupport hello. my ubisoft account on my pc is refusing to log me in. on browser too. and i can't open a case and send it because it tells me to login when i try to send my case but it refuses for me to login when everything is right. where else can i send my help request?
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InkedSylveon (@InkedSylvee) reportedsoo @NTE we sticking to the broken @ToF_EN_Official hmmmm starting to feel like yall are the CN Ubisoft cant make anything without it breaking
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Across 3 Horizons (@Across3Horizons) reportedThis is how you Sign in to your Ubisoft Connect account if you used “Sign in with Apple“ or Google ID💠 As Apple users would know, if you use Sign in with Apple, you don’t actually create a password, Apple just signs in for you. Because of this, it can be difficult to sign in to the same account without using Sign in with Apple. Well thankfully, The Devision Resurgence devs are aware of this worry and have given us some instructions into resolving this🙏 On their Discord, in “FAQ“ they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” NOTE: If you never receive the password reset email, it might be because you need to use the unique email that apple creates for apps when you use Sign in with Apple (or also if you used “hide my email”) and not your actual Apple ID email I hope this helps anyone having this issue🍻 #TDResurgence @TheDivMobile
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Bosrel (@BosrelPlays) reported@thegameawards I’m most hoping that there are ZERO live service games announced. In all seriousness, Physint, Intetstellar, KOTOR, Fate of the Old Republic, Faye a GoW story, Uncharted revival, the demise of Ubisoft, Darksiders 4, new Tales of/Trails/Ys/Star Ocean
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eskimo (@eskim027) reported@Ubisoft fix your ******* game you retarded *** inbreds I’m tired of playing a game and every game I get into there’s a ******* cheater
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Vince (@TheLunarTears) reportedI'll give Assassin Creed Mirage a chance *ubisoft cloud save error and pop ups like a touchscreen menu in McDonald's* Yep that's an uninstall...stubbs the zombie it is then
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AgentX (@AgentX320) reportedfix this **** @Ubisoft or enjoy bankruptcy
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thatmanwavez (@thatmanwavez) reported@InsiderGamingIG The possibility of XDefiant ever coming back is so slim just simply due to how badly Ubisoft has handled their titles over the past decade. If it somehow ever makes a comeback they really need to market the game and fix netcode for starters.
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John GameFix (@John_GAMEFIX) reported@1b3nn3tt @Ubisoft @UbisoftSupport Still having the same issue?
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FelixTheDrunkenFox (@drunkenfox21) reported@MazoEmbo_VA @KahunaCilver520 The issue is they tried doing anthropomorphic mixed with realistic animal design. If they did it like how the edit looks it would be less uncanny. Over all the cartoony designs are still better than this Ubisoft looking ****.
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Tristan Vogt (@Damocles1498) reported@TheDezembro @kambyyy To be fair, Ubisoft has different issues than buggy or unfinished games.
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported@SicklyTheNinJa The biggest issue it has is that AC never was supposed to be a yearly franchise but since AC2 did so well Ubisoft decided to make an Ezio trilogy which severely hurt the Desmond story...
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Anthony (@hennything00) reported@Ubisoft @Rainbow6Game Can you please fix the fact that I can never open up my alpha packs even after restarting the game, also if my teammates leaves mid game I should not lose rp after losing that game because we are down a player thanks
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Pointlighter (@pointlighter) reported@ExoSmack @glorpinity It had lukewarm reviews (always online with no SP just 2 years after SimCity + tech issues + difficulty) and didnt sell well (uPlay + $60 price tag)
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Renish Siyodia (@sarcastic_gujju) reportedDay 3 & 4(I forgot yesterday) of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽
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Freedom Enjoyer (@Skriptile1) reported@UbisoftSupport @Steam Why u blaming Steam? when 99% of the issues come from your stupid UPlay launcher and denuvo. the ******* nerve to tweet this...
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The Crew Motorfest (@TheCrewGame) reported@JimsterSeventy1 EU store is showing them for me, so I'd suggest contacting Ubisoft Support for them to take a look. The issue is resolved on our end 🙏
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Sinnbyvant (@Sinsbyvant) reported@Rainbow6Game Just ran into a hardcore scripter running smg-12 no attachments with no recoil— i had cheating issues before and receive nothing in return i thought the system was supposed to flag recoil i cant even use ubisoft to send the match ID cs “reporting the player in game” is better?
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Shlorp :3 🏳️⚧️ (@Shlorp_YT) reported@wolfyvelvet Legit the only live service game that’s came out this generation that I’ve liked is XDefiant and Ubisoft shut that down within a year :,) Marvel Rivals might also be up there but I barely play it anymore.
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Primm_Slim (@Primm_Slim6969) reported@imbratorX @Ubisoft @UbisoftCanada If they just fix the remaster the game will be fine
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Dakota J. Nelson (@DakotaJNelson) reported@Rainbow6Game Yes let's not fix in game bugs, toxic community, promoting no skill automated controllers, cheaters and instead double down on our lgtbq community. Classic Ubisoft
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Hank Scorpio (@Eldowzo1) reported@rpwbrowne @andreadominic @petrosbountis This isn't a solely GP problem, do you feel the same about EA's sub service or Ubisoft sub service ? Or is it just specifically GP you take issue with?
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Herman G. Krueger (@HermanKrue10077) reported@UbisoftSupport @Steam Bro, is this a late April fool? You have perhaps one of the shittiest launchers ever made in pc history. Every ******* time I open Uplay I have to resyinc some **** or login again. Just do yourself a favour, close that Cloaca Maxima and bring your games on Steam already.
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PoLy. (@TheRealDarkSole) reported@UbisoftSupport @Steam This is a problem Ubisoft created. Not Steams fault.