Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (15%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Charleroi	Online Play	2 days ago
Lille	Sign in	3 days ago
Paris	Sign in	3 days ago
Paris	Sign in	3 days ago
Pierrevert	Sign in	3 days ago
Rennes	Online Play	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Firassco_games (@fras88335) reported 3 minutes ago

  @FRUMPLEMEI34928 It destroyed open worlds from Ubisoft I seriously hope the elder scrolls 6 Get the job done The crimson desert success I don’t what beathsda and Ubisoft Gonna do now There r in seriously real problem To face

• 
  Vince (@TheLunarTears) reported 6 minutes ago

  @TheCartelDel I don't care they cut outside the animus content,censored the game and you will need to connect internet to play single player game So you will constantly get dlc pop ups and ubisoft cloud save errors

• 
  TorielSundae (@Comfortkitty1) reported 10 minutes ago

  @magattew like nigeria and the white farmer problem they kicked them out and all their gdp went nose dive like ubisoft stock market the problem is the culture and the people its the locals problem

• 
  The Shape (@TheShape93) reported 10 minutes ago

  Can y'all nerf the smg12 already? The most broken gun in siege and you guys are fine with that? Can't expect much from @Ubisoft

• 
  Nana K. Collins Jr. (@TweetYou82) reported 13 minutes ago

  OMG I’ve never seen so much victimization bullshit XBOX is a 3rd party developer now EA, Ubisoft, Rockstar they advertise to multiple platforms. SONY has exclusives with the exception to their live service games they’re titles are not available anywhere else

• 
  BlindPsychopath (@Slayerkiller537) reported 20 minutes ago

  @wileyracer @klobrille @AaronPajak Or maybe instead. Xbox/PS/Nintendo need to work on their platform. Just as Steam has. Actual PC gamers dobt care about exclusives. They care about the platform and the service that they get. Origin, Epic Games, Ubisoft, and many more had their own launcher and is dead or dying

• 
  Richard Browne (@rpwbrowne) reported 20 minutes ago

  In truth Microsoft would better be looked at as an EA or Ubisoft competitor than a Sony or Nintendo one. Quality day one premium launches with a subscription service on PC and XBox console. It's very hard to see an alternate path.

• 
  Ibrahim Giftshop balaiz (@balaizjo) reported 22 minutes ago

  @Ubisoft I cant enter my game assassin creed valhala Network always error 0x20100300 Assassin creed Valhalla

• 
  Bones Senpai 🖤 (@EVNFT) reported 23 minutes ago

  Been playing Star Wars Outlaws nonstop for 3 days. Great Star Wars atmosphere and fun overall, but Ubisoft still has the same problems as always: too many climbing missions, repetitive enemy bases, and gameplay that starts to feel copy pasted after a while. Still a good game, just held back by repetitive design like most Ubisoft productions.

• 
  DarksMusicandSkyrimDances (@DarksMusics) reported 23 minutes ago

  @Pirat_Nation yea but 15000 of the ubisoft staff are pointless hires Hr reps an bull **** managers. A bloated hell hole spitting out broken woke games that cant even break even

• 
  Abdulmalek majeed (@ABDULMALEK_97) reported 26 minutes ago

  @UbisoftSupport @Rainbow6Game Hi support my account please help me Hello, Ubisoft support team. My account was unjustly disabled. I'm a professional and experienced player because I dominated others and played with high skill. Anni is a big player and I don't use any cheats. My team and I play a special style of attacking, also known as a quick attack. The issue can be resolved by checking my game history on my account. I swear to God, I don't use any cheats, and the accusation of cheating is false.

• 
  Ɲ𝒊𝒌𝒪 🍥 💰🚀 (@_N_1_k_o_) reported 27 minutes ago

  @theruthisama @BulkerGamer I know brother, i didnt touch Marathon, i laughed at it. Marathon is a result, not the issue. The issue is deeper in Bungie and Sony and Ubisoft and many others, its a Cancerous Rot that needs removing.

• 
  🌹Ash of Love and Hate🥀 (@Erebus_Ash) reported 27 minutes ago

  @FERMOR_23 @Pirat_Nation Because that's the issue with Ubisoft games and not that they're all buggy soulless garbage and cash grabs with the sole purpose of exploiting the customers suuure. But I guess a bigot can't think of anything beyond minorities.

• 
  The 1 Assassin (@OlgaBaikova) reported 28 minutes ago

  @OcharadaHOK @ACUnlimited378 I got invited. But yes, Instagram didn't work for me either. Kept giving me error. If you can link it manually from your Ubisoft connect account, it should be available for them to see even if you don't link it through the application process.

• 
  SecureAI (@SecureAIAI) reported 31 minutes ago

  Two Web3 games died this month. One had 1M playtest players, 250K Steam wishlists, four successful playtests. Nyan Heroes. Stopped development May 16, before they could ship. The other had Ubisoft. Champions Tactics turns off its Web3 features today, May 27. Five years of dev. AAA studio. Indefinite Web2-only future. Different scale. Same death. Both teams pointed to funding. Funding was the symptom. Live-ops infrastructure for a Web3 game costs 3-4x what the greenlight budget assumed. Wallets, marketplaces, multi-region nodes, asset bridges, anti-bot, off-chain auth. None of it sits in the original cost model. All of it shows up by month six. You can fix tokenomics in a patch. You cannot fix the burn rate without rebuilding the stack. #Web3 #Gaming

• 
  Shinai 死ない (@thecowmilk) reported 37 minutes ago

  @FlakeSamael @SterMcpots @JakeSucky Ubisoft created this problem when they shutdown The Crew game servers without warning or offline playing while people still kept playing the game.

• 
  -Darkshard_117- (@Darkshard_117) reported 41 minutes ago

  @skylermzx I hate with all my soul the EA and Ubisoft launchers, thanks to that garbage I couldn't play pvz garden warfare and AC because they didn't recognize that I had purchased the game, plus on top of that they gave me a very strange error that I didn't have a graphics card...

• 
  Mdblue (@MDege11) reported 41 minutes ago

  @thefreakmo @TheCrewGame @Ubisoft I am having the same issue but I entered the date in the proper format. I can’t set up an account and I can’t reach anyone at Ubisoft without setting up an account.

• 
  Armaan Sidhu (@realarmaansidhu) reported 44 minutes ago

  @Pirat_Nation Ubisoft just announced billions in losses. The stock is in freefall. This is one of the largest gaming companies in the world failing to ship products people want to play. The financial picture. Ubisoft Entertainment reported full-year fiscal 2026 net loss of €820 million on revenue of €1.85 billion, down 32% YoY. Net debt now exceeds €1.5 billion against shrinking cash reserves. Market cap has collapsed from €7B in 2022 to roughly €1.5B today, an 80% drawdown. The structural problems. Star Wars Outlaws launched in August 2024 to mediocre reviews and weak sales. Skull and Bones launched after 11 years of development and was widely panned. Assassin's Creed Shadows delayed twice. The Division Heartland cancelled. XDefiant discontinued. The Ubisoft business model historically depended on annual installments of marquee franchises. The model assumed the brand would carry mediocre design. The 2020s gamer audience punishes mediocre design regardless of brand. The formula stopped working around 2022. The competitive context. While Ubisoft struggled, Larian (Baldur's Gate 3), FromSoftware (Elden Ring), Sony first-party (Spider-Man 2), and Nintendo shipped products that defined gaming culture. The bailout watch. Tencent owns 9.99% of Ubisoft and has expressed interest in increasing its stake. A full acquisition is now possible at the depressed valuation. The Guillemot family holds enough voting control to resist, but the financial pressure may force them to sell. The lesson for any creative business. You can ride a brand for 15 years. Eventually the product has to be good. Ubisoft forgot. The market remembers.

• 
  mizzy number two 🔞 (@freakymizzy) reported 45 minutes ago

  ubisoft fix your ****** game

• 
  Bobbie-Louise💋 (@BobbieLouise94) reported 45 minutes ago

  @TheDivMobile who ever the worker Krishna is tell them to do there job!!! It’s been 19 days since I created a ticket spending £60 and getting 0 help!!! Sort your support team out!!! Always a issue with that person @UbisoftSupport @Ubisoft

• 
  GamerGuy93 (@gamerxguy1993) reported 48 minutes ago

  @regular__stormy @Wario64 It's a Ubisoft issue. They absolutely could make a disc

• 
  Pointlighter (@pointlighter) reported 51 minutes ago

  @Ubisoft Will you announce a fix for Watch dogs 2 considering it hasn’t worked on almost every RTX GPU for the past 6 years

• 
  ... meh (@FrustratedGame4) reported 53 minutes ago

  @Escanor963884 @TheDivisionGame Visit Ubisoft sign in, go to your profile unlink. Then relink your account with Twitch. Drops stay forever once you redeemed them with Twitch, you just need to fix your link with your Ubisoft account. Use your Steam, Playstation, Xbox account etc.

• 
  Michael Martin (@MikeJM5421) reported 53 minutes ago

  @Rotkapp5990 @TheDivisionGame It's Ubisoft, they will always have issues when implementing this stuff

• 
  Ibrahim Giftshop balaiz (@balaizjo) reported 53 minutes ago

  @Ubisoft I cant enter my game assassin creed valhala Network always error 0x20100300 Lusiannightwish

• 
  michu 🍎 (@michu_68) reported 54 minutes ago

  @Vechs i have that stupid issue with frontiers of pandora and i ******* LOOOVE the world of avatar but i hate ubisoft so much it needs to be studied

• 
  Woody (@HonestGmReviews) reported 56 minutes ago

  @lastchalice I don't know much about Outlaws beyond what people say about it. That's why I'm curious if this is the title that's going to turn your opinion of Ubisoft games. As for the company itself, I think they're in the same boat as the other big studios. They just got too big for their own good and they're struggling to come up with fresh concepts because the main concern is the bottom line. Their cautious experiment in Web3 didn't really work out. Star Wars licensing didn't either, so now they're going to pivot to re-releases of their catalogue. AC4 is going to sell a lot of copies no matter what, but it turns out to be a dissappointment, the company could be in real trouble. At that point, their established IPs are feeling stale, they can't produce creatively anymore, and they can't remaster their games...not many avenues left for them to head in beyond those.

• 
  Gaming Chef (@chef_of_games) reported 56 minutes ago

  @SaladaFlores69 @8bitalien6 Ubisoft saw their live service empire failing spectacularly and said QUICK BRING RAYMAN BACK!!!!

• 
  🧛‍♀️ RawbieTheRawbit 📼 (@RawCyberHub) reported 59 minutes ago

  @luscielia Save and make them better? Capcom Ubisoft (fix them) Square Enix (Squaresoft return)