Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (71%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Pont-Saint-Vincent	Online Play	6 hours ago
Orléans	Sign in	1 day ago
Newport News	Sign in	3 days ago
Umuarama	Glitches	3 days ago
Sète	Sign in	4 days ago
Fischerbach	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  spongeaa (@spongeaaa) reported 30 seconds ago

  @Wokelander_alt3 matter of fact thats the problem with modern Ubisoft, they are trying to turn non-RPG games into RPG games, this is why Watch Dogs and Far Cry is a dead franchise

• 
  Yuhi Amatsume 🌽🔞 (@YuhiAmatsume) reported 1 minute ago

  This is how you do proper Customer Service, looking at you Epic, Ubisoft etc.

• 
  TheRudeGoose (@TheRudeGoose) reported 7 minutes ago

  @Darkobsidion3 @PlayStation It’s a glitch it happens sometimes within a couple hours it will be fixed. And Tbf thats on Ubisoft because it’s part of the Ubisoft classics thats not on PlayStation saying every other game they added doesnt do this.

• 
  nat (@JustAfab) reported 9 minutes ago

  @NarutoR31565 @User_Error67 Titles. The problem becomes when older titles are attached to companies like Ubisoft who completely changed to a live service model and then made a dedicated app and such to have their games on a storefront. Only to take every older title and shut them off and not delisting them

• 
  Caffeina (@CaffeinaWeb3) reported 14 minutes ago

  @KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”

• 
  Red&Dread (@RedandDread) reported 18 minutes ago

  @UbisoftSupport @Ubisoft @TheDivisionGame I have been getting an unusual amount of Delta errors ever since the last major update. I know you're experiencing issues with your servers but this is a joke. When is this going to be resolved? Frustrtaing Ps5 Division 2

• 
  Captain Dackie (@captain_dackie) reported 24 minutes ago

  @Juzibase Deploying Ubisoft (UBISOFT) on Liquid currently resulting in an internal error. Please try again in a few moments.

• 
  Emissary Commandant (@EmissaryCmmndnt) reported 24 minutes ago

  @juanmawl The girl was never the target. Secondly, this whole thing was just a troll aimed at Ubisoft for constantly choosing clueless people, it wasn't about her. She was just the catalyst. The real problem is their marketing strategy, which grants mass access just to save money.

• 
  Bosrel (@BosrelPlays) reported 26 minutes ago

  @thegameawards I’m most hoping that there are ZERO live service games announced. In all seriousness, Physint, Intetstellar, KOTOR, Fate of the Old Republic, Faye a GoW story, Uncharted revival, the demise of Ubisoft, Darksiders 4, new Tales of/Trails/Ys/Star Ocean

• 
  SMMR (@IamSMMR) reported 29 minutes ago

  @Ubisoft @TheDivisionGame Cherry Blossom Event is bugged 39/40 lanterns after triple checking multiple times gg i guess and delta_03 errors all the time lovely experience

• 
  Timo (@TiimoTP) reported 32 minutes ago

  I find it so funny how Ubisoft literally has been doing this for 16 years yet can’t do it now? I’m so curious, why? It’s clearly not a technical issue? Is it a skill issue? Are the developers juniors who don’t know how?

• 
  ciel 🗝️ (@clawzdia) reported 32 minutes ago

  @UbisoftSupport please fix ubisoft connect for the love of god

• 
  kristofer k (@kristof56083868) reported 34 minutes ago

  @Pressplaykee @HazzadorGamin steam users always cry you need xbox login to play like on ubisoft ea rockstar games

• 
  iamchuckdub (@iamchuckdub) reported 36 minutes ago

  @Ubisoft @AMD (2/2) I love UBISOFT games, but my preferred platform is XBOX. I use XBOX PC via the Windows Store, and XBOX PLAY ANYWHERE is the number one feature I search for in every purchase. My purchases must allow seamless switching between XBOX SERIES X and XBOX PC. UBISOFT has deliberately skipped publishing AC: BLACK FLAG RESYNCED on the XBOX (Microsoft) STORE and refused to add XBOX PLAY ANYWHERE support. Stop ignoring XBOX fans and the XBOX PC STORE. I am holding off on your highly-anticipated new game until this is fixed immediately. The entire XBOX community demands action. Please fix this mistake. Thank you for your time.

• 
  Biker_TV 🇺🇸 (@Biker_TV_USA) reported 36 minutes ago

  People quit this because the grind is way too much for what you get and the other biggest problem it is I pay to win the one thing that you Ubisoft does best is killed their own games

• 
  Simon 🏰 (@SIMMOHN_) reported 39 minutes ago

  @EmissaryCmmndnt There's no shortage of reasons to have issue with the way that Ubisoft handle things but I don't think wanting to advertise their game to a far reach is one of them. You'll also find that a majority of large video game companies do this

• 
  Sabamika (@Sabamika1) reported 39 minutes ago

  @CombatFli @Wario64 Cloud gaming and EA/Ubisoft claiming the future of gaming is live service are bad running jokes that should go away. But never will.

• 
  Matt 🇨🇦🇮🇹 (@PigBeen) reported 39 minutes ago

  @UbisoftSupport getting error LIB-VLT-2 when viewing Ubisoft+ games. Cant download anything

• 
  bangoMANGO91 (@bangoMANGO91) reported 41 minutes ago

  @red047x Your opinion is valid bro. Not here to get mad at you. Just curious to what would make the service more worth it for you. For me it’s indie & day ones, but I’m also a fan of Xbox 1st party. Ubisoft & EA bundles are nice too cuz I know I’ll eventually get to play those games

• 
  Meridius Duncan (@Meridius513) reported 43 minutes ago

  @Ubisoft Fix your ******* Game, there should be absolutely no reason I’m getting jumped by four players and I have no revenge proc m. HOW IS THAT EVEN POSSIBLE???

• 
  BRATOR (@imbratorX) reported 43 minutes ago

  @yupidk_ @lucyjrobyn She's got a large amount of reach. It's not a bad investment of Ubisoft to invite her. Any Game Studio would benefit from partnering up with her. The issue is not with her.

• 
  Francis T. Lopaz Jr. (@LawWonderTV9) reported 44 minutes ago

  @TheSimsDirect @guccilitty And yes, you have heard it right. I, Francis Thomas Lopaz Junior, AKA Lieutenant LawWonder hereby ban all Electronic Arts Games as well as Ubisoft Games! Privacy Invasions and Failures to Fix Games will not be tolerated in the LawWonderverse!

• 
  Under Will (@UnderWillSmith) reported 45 minutes ago

  @AlisGoodTweets All ubisoft games look incredible that was never the problem with them

• 
  ServanteS (@SegilBeQur) reported 45 minutes ago

  @Rainbow6Mobile The problem is that Ubisoft is also directing R6 towards money and not trying to make an enjoyable and safe game! It's strange that 90% of the enemies only give you development, they see everything and know everything, even without a drone it's strange! Is there an anti-cheat ?

• 
  Defi (@ThreeAmDreams) reported 45 minutes ago

  @Ubisoft **** you and your company, waste 2 hours of my life dealing with your bullshit games trying to troubleshoot your ****** games. How can such a company have such incompetent developers. HOW HARD IT IS TO TEST THINGS TO SEE THEY AREN'T BROKEN

• 
  Chris Baillie (@chris14158492) reported 50 minutes ago

  @TheDivisionGame "here at ubisoft we take pride in wasting people's time. That's why we have refused to fix the rifle audio bug for two years, and consistently ensure when we do maintenance we don't check things properly prompting more unscheduled maintenances. We just love wasting time"

• 
  Aserback (@Aserback) reported 53 minutes ago

  @Jok3rR6 Ubisoft? U think tanking stocks, stopping development on games, flopping woke games and millions of dollars lost the next year in a row doesnt affect the company and everything around it? Do r6 pros know how companies work? These dudes cant fix the smallest bugs dude, no money.

• 
  Jeremy G. (@XeoMafia) reported 57 minutes ago

  @BRAP_Podcast But they also added Fortnite Crew & Ubisoft Classics. They may not be of value to you, but they do add value to the service

• 
  BRAP (@BRAP_Podcast) reported 58 minutes ago

  @XeoMafia I said many consumers do not value them the same as CoD, which is why the comparison to the original $19.99 baseline matters. And CoD's importance isn't something I invented. Microsoft themselves positioned day-and-date CoD as a major selling point for Game Pass. That's why its removal from the core value proposition became part of the discussion in the first place. Yeah...individual value is subjective. But market impact and anchor content absolutely exist too. CoD objectively has broader mainstream pull and subscription-driving power than Fortnite cosmetics or Ubisoft Classics. That's reflected in engagement, sales, and how Microsoft marketed the service around it.

• 
  gamegambiertv (@gamegambiertv) reported 60 minutes ago

  @Ubisoft @UbisoftSupport steam support is more useful than your customer service since they give me alternative methods to prove ownership such as proof of purchase which that person doesn't have and doesn't even own the correct license for siege which I still hold on my account collecting dust