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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Online Play | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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g1tc
(@g1tc_) reported
@Ubisoft fix your **** game with this sens glitch
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♡ 𝒷𝓊𝓃𝓃𝓎 ♡
(@bunnylungzzz) reported
@RidersRepublic @Ubisoft Epicgames fixed my issue of crashing at launch on PC! If you could let people know if they have the same issue to contact them, thatd be great! I just sent over my X Debug Log and they fixed it in no time!
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Ziggy McDougal || Akiha Gaming
(@Dice_Combat) reported
Why am I seeing articles about how Far Cry 6 is somehow a step forward in talking about social issues in games when they literally paint feminists and trans people as rabid dogs? Are people forgetting that ubisoft made this game? They couldn't give 1/7th of a damn.
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Kevin
(@Bomberlux) reported
@Ubisoft @UbisoftSupport @FarCrygame so uhm, I'm guessing you already know that the last update a couple days ago completely broke your game, when's the fix coming?
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6 days for FH5
(@OClaptrap) reported
While breakpoint has had its issues its now a complete package and an experience i wish I had gotten the day it launched. Ubisoft should have put the things they added later on the game at launch, if they did the game would have been extremely successful.
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PR3Y // Gage Lara
(@PR3Ymusic) reported
@marenaltman Problem with cryptogames rn is too many are designed as crypto first, with the game an afterthought. When game design is put first with nfts well integrated is when it'll explode Just terrified it'll be Ubisoft of fb that does it first
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♡ 𝒷𝓊𝓃𝓃𝓎 ♡
(@bunnylungzzz) reported
@Ubisoft Epicgames fixed my issue of crashing at launch on PC! If you could let people know if they have the same issue to contact them, thatd be great! I just sent over my X Debug Log and they fixed it in no time!
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Horsing Around
(@MsHorsing) reported
It has been 57 days since I first asked @Ubisoft about the development stage of Petz Horsez 3 and I have received no response. I expected better from their customer service and PR team. FOR SHAME. #PetzHorsezRenaissance
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Tomas Azevedo Rocha
(@TomasRocha1313) reported
@8xoliver @MacieJay Did u literally see the video? Im crying about a game issue,macie is always crying because he gets clapped by guys better then him. And for that doesn’t happen the genius complains about the weapons and ofc ubisoft does what he wants
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Darren Hayhurst
(@HayhurstDarren) reported
@RidersRepublic loving the game but the screen tearing on Ps5 is starting to make an appearance. Mass race and even in Riders ridge. Screen tear seems to be a common issue for @Ubisoft @Ubisoft_UK
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Pixel8ed
(@FortniteFrostb1) reported
This is really big for Roblox players. It is a huge problem as Roblox is worth 7 Ubisoft's in money. That is a lot.
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FieryGarfield 🎃
(@fierygarfield) reported
@Blockworks_ Are you ******* kidding me right now First they try to make their games live service / free to play only and now this Im never touching a ubisoft game ever again
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stuart
(@StuartLibby) reported
@Ubisoft #ubisoftsupport it's disappointing when you realise that you allow and promote cheating with cronus and lag switches in d2..your actions prove this..last week you was asked to provide a figures of how many reported players were banned, you failed to reply.
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Thomas Werner
(@ThomasWerner187) reported
@NVIDIAGFN @RidersRepublic I have Ubisoft+ but this game, (RidersRepublic) and only this Ubisoft game, requires an activation code to enter. I can play on PC and Stadia, but on GFN I can't play it, because of that. Any idea how I can fix it?
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Preston
(@RelaxX_Preston) reported
@Get_Flanked @Ubisoft stop releasing new content and focus on the problem with cheaters for once please
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Ganderlow
(@ganderlow) reported
@AhmetW_ @GameSpot Ever since they released Origins I never had the same enjoyment playing Assassins Creed. It's a different franchise now and it isn't recognizable. @Ubisoft it makes no sense to put microtransaction in a non-live service single player story driven narrative. What the actual ****
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♡ 𝒷𝓊𝓃𝓃𝓎 ♡
(@bunnylungzzz) reported
@Ubisoft fix ur game -_-
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PixelJanosz.blend 🇬🇧 🇩🇪
(@PixelJanosz) reported
@catovitch Honestly, at this stage I only have two problems with Uplay. Three if you count that they renamed it to Ubisoft Connect. 1) Scrolling only works when the window is in focus. This hasn't been the standard since Windows XP and it's really annoying.
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Average Gamer
(@BigJuicer6) reported
@Voxelsaurus_Vex Ac valhalla is a live service ubisoft said it themselfs r6 siege is aswell in ac valhalla if you play offline your stats progress does not get followed and in r6 siege you can just play TH
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An adorable kitty bun / Sasha stan
(@TommoTheCabbit) reported
EA, Activision Blizzard and Ubisoft are the three video game companies that are the worst and they've been causing trouble for this industry
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IndicaLantern🍁
(@slim_phady) reported
@Ubisoft your server's for Rainbow six: siege, are ******* garbage. I've got an abandon penalty because your **** game won't let me connect. Fix your ******* game
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EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
(@EEEEEEE41459746) reported
@Roblox imagine being worth 7 ubisoft and still and it takes days to fix a simple problem
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Dankus Art (henpai)
(@dankus_art) reported
I'm never getting another game through Ubisoft Connect. THE most broken launcher I've EVER had the displeasure of using. Thought I fixed the issue last night but again I can't download or update anything
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grave
(@GravesDemise_) reported
@Ubisoft fix your ******* game I just crashed while loading into one of my last placement matches and now I’m suspended for 24 ******* hours
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Caos 👻
(@Caos_bassplayer) reported
@gdynamics_t @UbisoftSupport Nope, i changed my strategy, now i am playing on stadia with ubisoft+, where i can play without problems. BUT I STILL CANNOT PLAY ON PC
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Sabrina, Celtthulhu Be-er ✡🏴🇵🇸
(@CelticAnarchy) reported
so Splinter Cell Blacklist has some uPlay Rewards you can get from Ubi units. HOWEVER, the system was broken in the transition from uPlay to Ubisoft Connect and Ubisoft Help has been open about the fact that Blacklist was not a priority to fix these rewards.
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Voxelsaurus Vex
(@Voxelsaurus_Vex) reported
@BigJuicer6 It's rumoured. And I wouldn't be surprised if its online only just like other Ubisoft games. I certainly hope I'm wrong, but looking at the future of Assassins Creed where they have clearly stated it will be LIVE SERVICE, which means it will most likely be online only.
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Ghift
(@Ghifto) reported
@BrokenLevel I was not aware of the "defends ubisoft person in an *** kissing we're fwends way in the middle of yet another workplace trash issue" "back peddle back peddle back peddle back peddle we would never say that he's a horrible person" **** GG
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Stian Hanger
(@pdnagilum) reported
@Ubisoft I would love if you guys could fix actual problems with AC Valhalla, same with Odessey. At minimum (!!!) two crash-to-desktop pr day. Fix your ******* game engine!
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Sabrina, Celtthulhu Be-er ✡🏴🇵🇸
(@CelticAnarchy) reported
i'm not exactly heartbroken that i can't put the ice blue lights on Fisher's gear but it's annoying that i can't unlock stuff that Ubisoft Connect says I have because the devs decided they didn't have to fix it.