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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pärnu |
Online Play | |
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Marvel
(@fastlanepayne) reported
For the New PlayStation Plus service I count about… 38 PS1, PS2 and PSP games, 306 PS3 games and 51 remasters for a total of 395 classic games. 348 PS4 and PS5 games, 32 of which are Ubisoft+ games. We’re looking at close to 750 games for $120/yr.
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Jessy Krohn
(@JessyKrohn) reported
@OfficialXboxU Yo Uni, is Ubisoft still a go on Xbox? The service
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Will Roberts
(@WillRoberts097) reported
@UbisoftSupport can’t sign in to ubisoft connect, what’s going on again?
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Monkeyboy8008
(@monkeyboy8008) reported
Ubisoft fix your stupid overlay thing, we just wanna play Uno...
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jae
(@labcybetcvnt) reported
@KylesBallsHurt @Ubisoft The best person to help solve issue like this is @Jago_help on Instagram he help me fix mine successfully after a long wait
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Fight For Democracy 🇺🇸🏳️🌈🗽🌊
(@OnlyHearSeeHate) reported
@Ubisoft fix division 2 crashes now not 6 weeks from now. My game crashed 5 times a day!!!!!
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GUAPZILLA
(@Durrtydoesit) reported
@Trogistreed420 Yeah that Ps4/Ps5 catalog is BEAST. This service is going to be an absolute Monster as time rolls on. Getting the Ubisoft games in there for that low price is absolutely insane.
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Elon Tusk
(@youhavecovid19) reported
@thisisjusttcod @MangaTeGo @Kotaku That I am unable to learn how they do it and and what issues come with it. I can learn what it takes to make them I’m just not willing work for garbage *** greedy companies that care more about harassing women than doing their damn jobs. Bethesda, Ubisoft, Nintendo, and riot to
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Mohit Bhatia
(@Imafia97) reported
@saruboss0812 @OnDeck Played steep , it uses Ubisoft , Steam Deck installed Ubisoft client, and I had to press ok on few screens using touch screen and the game ran, no issues. Any game you would like me to test?
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My Dad Is Getting Lethal Injection : )
(@WickedFox18) reported
@Ubisoft Fix your broken games, stop NFTS and treat your employees right
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James Phillips
(@JJP_LFC) reported
@ViktorFager I have little faith in their traditional fair at this point. I have none left for an Ubisoft live service version. With AC, the idea is always better than the end product. Without fail.
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Charel 🇵🇱🤝🇺🇦
(@Charelowski) reported
@Lexan_YT @futo_friday @CometMedal Had the same problem Turned out it was some ubisoft game desperately trying to update and failing, after I uninstalled the game it stopped
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aChewyGummyBear
(@aChewyGummyBear) reported
@assassinscreed @UbisoftCanada As we celebrate a legendary franchise that Ubisoft destroyed after they made Origins, Odyssey, and Valhalla. Make another game like AC3 or Black Flag. And not just story wise. Animation wise, and fighting style too. If it ain’t broke don’t fix it. But you guys changed AC
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maxwell
(@amorassofpixelz) reported
why can’t other companies do this….these are all huge free upgrades, meanwhile several of ubisoft’s games are broken on ps5 and they can’t be bothered to even fix them, let alone add next-gen support
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royboy12652
(@royboy67506794) reported
@Ubisoft Yo ubi hey I got like 1 quick question when y'all nerfing lmg because like every rank game I get in to there's a finka lmg a Sofia lmg like bruh like there broken I get to move one second with out someone rushing in like a God damn speed demon
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ana. 🇬🇧
(@Travis_anaR6) reported
@R6esports How to be Ubisoft : Step 1 : Promise big things Step 2 : Forget bout it. Step 3 : Tell people " Production Constraints " Step 4 : Add more bugs with each patch to fix in the next one. Step 5 : Say we lisnen to the community and then do so weird changes no one asked for.
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Jessy Krohn
(@JessyKrohn) reported
@Ubisoft You guys still bringing your subscription service to xbox because I am not going over there if not. I'm being dead serious I'm not going over there without my guys with me. They don't know but I do and that's all that matters.
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Rorza420
(@rorza420) reported
@boop_alt @Rainbow6Game Unstable version? It’s been in beta testing with YouTubers for 2 seasons and been worked on behind the scenes for longer than that. Drop the console part of the game ? And lose 75% of their income. What’s your problem speaking for Ubisoft also nice one using a second account
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Rainbow Six Tracker
(@R6Tracker) reported
@Rexm8_ Correct, this whole issue was a result of a Ubisoft API issue. It's still having issues now, we've just had to come up with alternate methods of getting the data. We're restored as much as we can right now :)
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WinterGaming
(@xphideo) reported
@Ubisoft how have you not sorted the “Smurfing” issue out on rainbow six siege yet. Can’t even release the new season in time and can’t fix one of the biggest problems you’ve had with your game. Joke!
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Samir "Snufflebox" Homan
(@Snufflebox_RC) reported
@Besos_RC There's a difference between providing actual good criticism, and forwarding it directly towards Ubisoft, in hopes that they will fix it. It's another thing to go around Twitch spouting nothing but negative comments, bringing everyone else down, and ruining it for everyone else.
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ruby ★
(@pussyjihad) reported
@ExileGrimm @EliotETC @Jacobschermie ubisoft is especially egregious with this entire problem in open world game design. they pioneered the whole “tower that unlocks map markers” thing that bloats their games to 100+ hour monstrosities that are only actually fun for about 15-20 of those hours.
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Jake Olsen 🇳🇴
(@MrScorpion120) reported
@itzanarky @chosen_oneYT @assassinscreed The Problem is you people won't stop " Giving your Opinion" About the new games like move on with your lives already, Ubisoft makes too much money to change anything! I ain't the biggest Fan of new ACs either but I accepted that what AC is Nowadays
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Leo 🇮🇹
(@LEoNNd_) reported
@skulljaeger_ It worked now but i spent 10 mins with "an Ubisoft Service is currently unavailable" **** s so ******* annoying since this bug has been around for years
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Hoan Vu Luong Tran
(@hoanvu85) reported
@KylesBallsHurt @Ubisoft I had this similar issue no help from any help center until I met this coder on Instagram that help me fix mine @Jago_help on Instagram go message them for help
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Das Plumpa Quatsch
(@DasPlumpa) reported
Please @Ubisoft - Fix @TheDivisionGame ! These constant crash/freezes will make me collapse very soon! I play TD2 since Alpha and I never had these problems with my setup which didn´t change! Even at start of 2022 everything was fine - but now - crash/freeze party with no joy!🤬
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Soulrakk ™
(@iSoulrakk) reported
@royqueenan @videotech_ To be fair, I did fail to mention they did add Ubisoft Classics. So there's that. The service will continue to grow so... it's an investment.
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ٰ
(@ecualizers) reported
@yeahhimdrained @RollerChampions I had that same problem and it was bc my Xbox was linked to an unknown ubisoft account. You can check on the ubisoft connect app which account you’re connected to. Make sure your twitch is linked to that ubisoft account and you’ll be fine. Maybe you have the same problem idk.
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Nemu
(@N3mur1torM) reported
@Daegon_02 @Rainbow6Game If it remains under this Ubisoft management it ends up like it is today. A broken piece of software controlled by worse management, with no clue about their customers and no vision for the futur, except starting to copy other games. So it can't get worse.
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Will Roberts
(@WillRoberts097) reported
@UbisoftSupport I’m trying to sign in to Ubisoft connect on pc to play the division 2 but no success.