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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Uzyn |
Sign in | |
 Valenton |
Sign in | |
 Los Angeles |
Online Play | |
| West Jordan |
Sign in | |
 Pune |
Sign in | |
| Sevastopol |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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beemyy
(@beemyR6) reported
Cod fixed his cheater problems under a couple of months @Ubisoft didnt do a thing in the last 3 years
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addiemonster
(@addiemonster2) reported
@PartyPrat The only problem I have with this character reveal is the timing. Gaming media is blowing up about workplace scandals and it seems just a little convenient that Ubisoft was like, "RELEASE THE EMERGENCY MARGINALIZED CHARACTER!" Given their past drama it feels off to me.
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BusJesus
(@BusJesus1) reported
The @XboxANZ community on #RainbowSixSiege are ******* toxic. Can’t get through one match without getting TK’d. @Ubisoft @UbisoftSupport fix your ****. It’s not enough just to report someone, for you to do nothing.
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Katie A
(@boriallis1) reported
@Ubisoft @PlayStation when and how can I play my seasons pass on #AssassinsCreedValhalla? Is there a fix? Or a patch? I tried what #redit said, to go to @PlayStationStor to re-download no dice.
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Dantas
(@dantasgustavoo) reported
@UbisoftSupport Hi, is Ubisoft having problems lately? Because this is the second time I get a 24 hour ban on a game because the server itself removed me, as I was removed by BattleEye, but I NEVER used something to deserve it.
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Wabble Dee
(@Wabble_Dee) reported
@Ubisoft @primegaming amazon has a gaming service?
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Fotis
(@Ins1DeOUT) reported
@SeanBartley @jloughlenart Ubisoft Singapore literally had harashment allegations yesterday.....but yea lets only focus on activision and not understand that the problem is literally the entire gaming industry.....
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🦇 The doll goes crunch 🎃
(@MallowyGoodness) reported
Like no you dingus the problem isn't with the character or her design it's about Ubisoft being a ****** company and the game being a ****** monument to the military complex
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Elton Soares, PMP®
(@EltonSrs) reported
@jellybe17291660 @Ubisoft @Microsoft Hi Jelly, yes. I will do that. I’ve seen in many forums people struggling with the same issue. A guy lost his Excalibur and Ubisoft won’t listen. Just throws random bug answers.
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georgie no koto
(@georgieinjapan) reported
@jol_i_va @Gluragedon @Rainbow6Game Honestly, if people on Xbox are figuring it out, it’s probably a good thing cos if it gets bad, then Ubisoft might actually patch it and in doing so fix this broken game for players in Japan. they clearly don’t care atm cos it’s not affecting players in the west.
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Dr.Coomer
(@WokerSmoker) reported
@TheGov74 @Snedgie @Rainbow6Game Ubisoft has a **** track record for fixing stuff. Took them 9+ months to fix Ela and Lion. Hopefully you are right though and they've goy their act together
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John Hosie
(@hd_UDIC) reported
@Joel_m_santos @TheCodexNetwork You also have to disable cloud backup and other things. Yes, it can be done. Is it annoying and cumbersome? Yes. Ubisoft also needs to fix the Initiates features that were broken when they took that system offline.
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ahegaoooo
(@tracypwnzkkkk) reported
@Rainbow6Game HELLO UBISOFT DEVELOPERS I CANT Q ON EUW INSTEAD I GET 230 PING ON EVERY SINGLE SERVER HOW AM I SUPPOSED TO PLAY THIS GAME? IT IS NOT INTERNET PROBLEM HELLO? HELLO? HELLO?
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lotziko
(@costinluca1) reported
@UbisoftSupport a ubisoft service is curenttly unavailable.i get this message atleast 3 times a week when i want to play far cry 5 FIX IT GODDAMN IT
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Guillaume Mercier
(@me_guito) reported
@UbisoftConnect Ubisoft Connect always ask me to login when I put my PC on sleep, even when I asked to remember me. Always have to put a verification code. Truly annoying.
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John
(@_Jontis_) reported
@UbisoftConnect @UbisoftSupport Hi, I am having an issue launching AC Syndicate from Steam as it was activated on my old Uplay account which is no longer in use. I need the key moving to my active account please.
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Kaiden Glass
(@GlassKaiden) reported
@UbisoftSupport I’m getting “Ubisoft service is unavailable “ error when I try and log in on Ubisoft Connect. I’ve tried every troubleshooting suggestion I’ve seen.
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VΣПӨMӨЦƧ
(@BadandBrokeGee) reported
@Outriders being honest, I downloaded the demo and immediately uninstalled it after finding out I had to sign in, just to play it. It's the main reason I don't play Ubisoft games. That's just me. Waiting for a game to download is bad enough
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ThinkTank
(@FreakScene76) reported
@Ubisoft why do I have to run your dreadful game launcher to uninstall a game, so I can’t remove a game while your crappy service is down
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JELLYBEAN
(@jellybe17291660) reported
@EltonSrs @Ubisoft @Microsoft I don’t get why your game is so full of bugs mine was glitching every so often but that got fix with the updates maybe try updating it if not take the game back to the shop get refund sorry it happened it a brilliant game love it and the season pass is well worth it
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Skvllahxlics
(@Skvllahxlics) reported
@UbisoftSupport On Ps4 i can never enter the Ubisoft Connect or the Store, I always get an "error" or "can't connect" @UbisoftSupport
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A regular platypus
(@ErnieTheAce) reported
@ManuelRomer2 Yeah that's exactly my problem. I know about all the problems at Ubisoft and I'm not buying the game. I'm just bummed that this is the closest we get to SSX. At least bomb rush cyberfunk is coming out next year.
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Tim R #3.5% #FBPE+ #RejoinEU
(@Tim_J_Roberts) reported
@UbisoftSupport I’m having trouble playing any of my games, can’t log in to Ubisoft connect with my details, says Ubisoft service is unavailable, not happy.
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Josh Fairhurst
(@LimitedRunJosh) reported
@Dark_Overlord_ @TonyDeiri @Wario64 The Knives character is not a download, she's on the cartridge/disc but unlocking her requires a login to Ubisoft's service. I am certain that if it comes down to it, there will still be a way to access her through save edits or other offline methods.
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BowTieSoFly
(@Bow_Tie_So_Fly) reported
“This was released as an emergency distraction to cover Ubisoft Singapore’s harassment issues.”—they’ve had Osa as a trans character from day one of the design, and the two Ubisoft teams in question are thousands of miles apart and work independently from each other.
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Jessi 🇩🇪🏳️🌈🇪🇺
(@moth_jessi) reported
@MortalZoey Like I'm also against Ubisoft using this character to distract from the **** they've done, but like she looks cool, her look is not the problem what lmao
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Undying_Broken
(@UndyingBroken) reported
@ImPedroCx @Ubisoft @assassinscreed Idk man you can try sending a feedback tweet to Ubisoft about the issue hopefully they answer
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Philipp S.
(@CokeMaan) reported
@JoshuaS24762408 @Ubisoft @primegaming M&K is a big problem on console in a lot of competitive games. They just don’t care!
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Iain
(@ElderMammoth) reported
@assassinscreed @Ubisoft Got three letters in #AssassinsCreedValhalla talking about new river raid locations (Foreign Supplies still broken btw) but no way to activate them... this is why people are worried about you going all in on the "Live Service" model.
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Chocoburger
(@Chocobo_Burger) reported
@StarlightAurora Ubisoft is such a **** company these days. The online was broken trash on PS3 as well, they really have no excuse. For example, playing with my friend online and we were both moving RIGHT, but on my screen he was moving LEFT and we couldn't make progress because of that glitch.