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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mid 🇨🇦
(@MidSiegePlayer) reported
I have yet go negative against legits in the last week. Please @Ubisoft Fix the cheating issue!
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Mr. Professional
(@CasualAnimeGeek) reported
@thekinocorner It stops getting boring when you finally just avoid AC games lol. I've been tired since Unity tbh. Ubisoft and their goddamn glitches and performance issues.
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Andrew
(@Marco28563) reported
@Ubisoft but when I log in it just throws me back to the same message fix your game and maybe just maybe people might come back to R6 I should not have to wait an hour bc the game crashed and I couldn't get back into a game that was on its last round
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clocks ur
(@okqeatn) reported
@ubisoft fix the ******* cheating problem in your game please holy **** i can’t even play the game i spend hundreds of dollars on bc i run into a kid spending 150+ on spinbot cheats
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Eliezer J. Cisneros Jr.
(@EliezerJCisner1) reported
@UbisoftSupport @Rainbow6Game ubisoft is **** at correcting problems, it took them 3 weeks to respond to my email and all i got back was a automated email from a bot that explained nothing and basically said they couldnt help and to look where i already looked for answers(which has no answers)
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Murton
(@Murton76) reported
@GameSpot It's Ubisoft. It'll be broken, bloated, and repetitive.
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Talyn
(@Talyn_5725) reported
@GameSpot Yeah as long Ubisoft doesn’t push game as a live service or micro transactions.
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127.0.0.1
(@Lmao57329745) reported
@SenValeTV @EricSchwaigert Bruh what? 💀 You could have easily said that you can get it on Steam, Ubisoft Connect/Uplay, Epic Games Launcher or god forbid a cloud streaming service. I don't see how someone can get their accs hacked and swatted over telling someone this. Im so lost lmfao.
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Xerezun
(@xerezun) reported
@UbisoftSupport Ubisoft connect challenge not working
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GrandRiser
(@grandriser) reported
@UbisoftSupport Hey I have new problem. Most of the time I got logged out out of ubisoft connect, and needed to type in log info and password, and put in some OTP again from email, which annoys me. Please allow login from another device and not logging me out of other device.
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Heaven
(@Heaven51414415) reported
@Ubisoft I got ddos then banned yall need to fix that or make it to where we can troubleshoot if yall see we leave then ban or delay not if we get ddos bc people are mad people are better
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Andrew
(@Marco28563) reported
@Ubisoft why was i suspended for the game crashing mid game and when I log back in I get a suspended time to play. Plus when you go to your stupid site to try to fix the problem it just keeps saying the same thing log in and go to customer support to open a case
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BansheeBOOVT👻 ENGLISH BOOTUBER
(@BansheeBOOVT) reported
@AnankissVT UBISOFT SUCKS AND DONT FIX THEIR BROKEN **** SO IT JUST CONTINUOUSLY CRASHES EVERYTIME I JOIN AN ONLINE LOBBY
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justin1mage
(@justin1mage) reported
@Heaven51414415 @Ubisoft You are not facing this only got this problem yesterday but was referred to Hack_linguist on Instagram and he was helpful.
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boss
(@boss36314370) reported
@Ubisoft @ForHonor @ForHonorGame Fix the fuacking game
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boss
(@boss36314370) reported
@Ubisoft Fix the fuacking game
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Muguet
(@StayTillIDie) reported
@UbisoftSupport I bought AC Black Flag on Steam and enter the key to Ubisoft Connect but i got an error as "We're unable to register the game because Ubisoft server is unavailable". Can you help me about my problem ? What should I do ?
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d
(@raiinfn_) reported
@Ubisoft please fix ur servers and ur ****** game.
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Natzoria
(@notzoria) reported
@Rainbow6Game @Ubisoft Still questioning when you guys are going to fix the cheating problem, 3 games in a row with 3 different cheaters, who are blatant as ****, yesterday literally getting spin botted but all those guys are still not banned, like come guys
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B@stard Smug (18+)
(@SmugHound) reported
@deesynt Ah I see the problem You're playing Ubisoft games
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boss
(@boss36314370) reported
@Ubisoft Fix the fuacking game
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boss
(@boss36314370) reported
@Ubisoft Fix the fuacking game
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ACG
(@JeremyPenter) reported
Geforce now getting that new 40 series update. Still can't get most ubisoft games to reboot into RTX mode though. @NVIDIAGeForce and @Ubisoft Have combined into one of the worst customer service partnerships ever in terms of geforce.
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LFT » Volt
(@ZillerAdrien) reported
Ubisoft plz fix your game 12 cheaters in less than a week 0 rollback nice man
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Sowkkk
(@sowkkk) reported
@UbisoftSupport ubisoft I am having problems when buying money packs in rainbow six 😢
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tequi the dog
(@tequi_dog) reported
@Grahamelot @UbisoftSupport @Ubisoft I literally have the same damn problem
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Rogney13
(@RogneyG) reported
@UbisoftSupport @aliulvi_g i have a big problem @Ubisoft i cant do any Purchases from the store i try 4 different cards an nothing
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Brandon Hedgepeth
(@BrandonHedgepe6) reported
@Rainbow6Game Ubisoft Connect Support refused to help me by changing my email associated with my account so I could sign in to play Rainbow 6 Seige, a game that I has played for years. After a few year absence, and a deleted email, I can't access it to play with my friends.
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khriss
(@khriss_cortez) reported
@GOGcom I stopped using Galaxy because of the syncing issues with Ubisoft. Please fix that, guys. we really want to use your app only
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Makum Tee
(@TeeMakum) reported
@XLacivita @Ubisoft Reach out to @leadtechh to help you out with a fix