Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Maracaibo
|
Sign in | 1 day ago |
 Soacha
|
Sign in | 3 days ago |
 Nice
|
Sign in | 4 days ago |
 Brasília
|
Sign in | 4 days ago |
 Fort Plain
|
Online Play | 6 days ago |
 Greater Noida
|
Game Crash | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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name (@falconwing664) reported@villixe2 @Ubisoft It’s frustrating because it’s mostly just the lighting that’s the problem. Plenty of the other changes are quite nice but the lighting is just too much. Original should be available regardless, hopefully all the noise gets attention. We AC3 fans have it rough.
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Misaka (@misaka_railgun3) reported@OutKse @optmistichuman @Ubisoft Idk how to say this but the real issue with the hidden blade combat is that the original had it but the remake doesn't. That's literally it. It's not "a faithful remake" like Ubisoft claims. That's why ppl are upset. If the original didn't have it ppl won't care like with Unity.
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Across 3 Horizons (@Across3Horizons) reportedThis is how you Sign in to your Ubisoft Connect account if you used “Sign in with Apple“ or Google ID💠 As Apple users would know, if you use Sign in with Apple, you don’t actually create a password, Apple just signs in for you. Because of this, it can be difficult to sign in to the same account without using Sign in with Apple. Well thankfully, The Devision Resurgence devs are aware of this worry and have given us some instructions into resolving this🙏 On their Discord, in “FAQ“ they say “If you created a Ubisoft Connect account using the Google or Apple ID account creation flow, and are not sure of your credentials (password), go to the main Ubisoft website and follow the steps under "I have trouble logging in" to retrieve or change your password attached to the email address of your Google account, AppleID” NOTE: If you never receive the password reset email, it might be because you need to use the unique email that apple creates for apps when you use Sign in with Apple (or also if you used “hide my email”) and not your actual Apple ID email I hope this helps anyone having this issue🍻 #TDResurgence @TheDivMobile
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🔞LORITO ENLOKADO (@unchained_hound) reportedSpindle and Glitch have more in common with Devolver Digital than they do with Toby Fox or Ubisoft.
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Rainbow Six Mobile (@Rainbow6Mobile) reported@_StepBack3 Hello, This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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The Man (@TheMan83167101) reported@NikTek This was supposed to be Skull & Bones but Ubisoft junked that proposal cuz they want a live service instead.
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D. (@MysterD) reported@brodriguesco @SheriefFYI Same, as much as possible. Any games w/ multiple launchers are a disaster just to boot the game. Often, I just get UbiSoft games on UbiSoft Connect & EA Games on EA App b/c of the problem of say Steam booting EA App and keeping updated; and Epic w/ trying to boot Rockstar app.
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illusionsMD (@illusionsMD) reported@JuanIsidro @Burnvolver Do you think BF2042 is Ubisoft somehow? You keep saying that, I don't think you know what it means. Cyberpunk isn't Ubisoft. Halo isn't. GTA isn't. This is a majority of devs/publishers issue.
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ammar (@AMMAR1137205) reported@UbisoftSupport @Steam Rainbow Six Siege is asking for an activation code even though it's free-to-play. The game shows as owned on both Steam and Ubisoft Connect. Steam ID: 76561199701512544. This is a license sync issue on your end, please escalate to your technical team
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🫧 SOAKERS 💦 (@SOAKERSofficial) reported@Ubisoft Mo Creed.. Less problems!
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CenterSargE is developing CU NOAPTEA-N CAP 🇷🇴 (@CenterSargEE) reported@spinelessaisha Yea I kept doing voodoo **** like opening up ubisoft connect while it loads but it would just crash when it's meant to reach the main menu
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w (@Wwweffpo) reported@SuperSisi Someone who's hiring have the same ideology and hire him, it's the reason company like Ubisoft is crumbling hard. They pushing their ideology into the game and now their game is just bad Right now SONY too Ever since it move the headquarters to the US they're having issues too
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Dead Tom (@LegendDeadTom) reported@kikegames97 @Ubisoft Only issue I have is the reports they took the modern day gameplay out. Thats back to back games they didn’t have it when the modern day part is the most important part of the franchise. Without it then we are working towards nothing but random Action/Adventure/RPG games.
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Vincent Alexander (@Alex_the_beaner) reported@Ubisoft fix your ******* matchmaking you ******* imbeciles why am I playing with emeralds and champs as a gold and let alone why do I get 1 emerald while the other team is stacked with 2-3 higher ranks
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Pointlighter (@pointlighter) reported@ExoSmack @glorpinity It had lukewarm reviews (always online with no SP just 2 years after SimCity + tech issues + difficulty) and didnt sell well (uPlay + $60 price tag)
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Age 鬱 (@KokichiStrife) reported@TheHiddenOneAC I agree But the same problem still persists, Ubisoft is still out of touch The hidden blade is part of the series identity, why suddenly remove it in resynced ?
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Ceri Lokison 🐊🥚 {1.0 Debut} (@GatorceriVT) reportedHey, @UbisoftSupport and @Ubisoft I feel like this is illegal and can be considered invasion of privacy so you may want to fix this. On top of this, you don’t know if I am in the state I last logged in or not because I’m not. I’m laughing at the fact that you all have me registered in a state I played in a tournament at the last time I logged on so this shows your way of thinking is flawed and is an invasion of privacy.
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koda (@kodasniped) reported@yDinoR6 @Ubisoft Bro he just invested early, what’s the problem?
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Prax (@ILikeYeeting) reported@villixe2 @dloucks222 i actually really like the qol changes it brought, it's just a shame they never fixed all the bugs and addressed the lighting issues. It really would've received far better if ubisoft only kept supporting it after release.
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Fredinator (@Fredinator85) reported@UbisoftSupport @Steam This is bullshit and you know it. It is your broken launcher failing. Get rid of uplay. Nobody uses it anyway unless they are forced to
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Cash_Banooca (@Cash_Banooca276) reported@GloryJirat @RohanKarMooN EA desktop is reasonably unintrusive nowadays, Ubisoft Connect STILL pops up on the foreground, makes you sign in, checks for updates, cloud syncs seperately from steam, and THEN launches the game
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thatmanwavez (@thatmanwavez) reported@InsiderGamingIG The possibility of XDefiant ever coming back is so slim just simply due to how badly Ubisoft has handled their titles over the past decade. If it somehow ever makes a comeback they really need to market the game and fix netcode for starters.
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ty (@thetyl0413) reported@UbisoftSupport @Steam 11 times out of 10 the problem is with Uplay tho
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FinalBoss.io (@FinalBoss_io) reportedAssassin’s Creed was never missing a knockout mode. This is the Ubisoft trap: see a big IP, assume it should also be multiplayer, live-service, seasonal, and somehow still fun. If Invictus is getting cooked in playtests, that’s not bad luck. That’s the design bill arriving.
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Visuljko (@Visuljkoo) reported@advent_agent It's a problem because ER has like 50 unique bosses and then stretches that to 165. And the reason for that is cause Fromsoft needed to do so to fill out the map Which is yet another problem that stems from the map size of the game. Ubisoft design
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Just1ce (@Just1ceOK) reported@UbisoftSupport I also can’t create a support ticket because it requires me to log into my account, and I’m unable to do that. On the Ubisoft website accessed via Steam, it asks for an authentication code, and when I enter it, I get an error.
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Picotrek (@picotrek) reported@Kirby0Louise You just have to install the Store Launcher to play. Ubisoft shoulda did it first tbh. At least not tied to a sub service lol.
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A.PC.Gamer (@pcgamerswin) reported@ubisoft are a bunch of incompetent morons. It's been weeks now and their Division 2 servers are still giving Delta errors and kicking me out of games. Absolutely ******* ridiculous. I hope their investors are paying attention, because THIS is exactly what DEI gets you. **** you UBISOFT!
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Garo (@Glentondalej) reported@UbisoftSupport ....hi ubisoft as a longtime player 11 years/ why am I having such a hard time signing in to play my games, it is starting to make me not want to spend my money with you, And I cant even send a support request because I cant login even knowing my login is right
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Renish Siyodia (@sarcastic_gujju) reportedDay 2 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽