Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (52%)
• Online Play (24%)
• Glitches (20%)
• Matchmaking (3%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Limoux	Online Play	2 days ago
San Luis	Sign in	4 days ago
Guadalajara	Sign in	5 days ago
Abbeville	Glitches	8 days ago
Noisy-le-Grand	Online Play	13 days ago
Toronto	Sign in	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KiNGKiD (@TH3KiNGKiD) reported 14 seconds ago

  @Rainbow6Game is there a reason I can’t load into a game these queue times are insane what’s going on Ubisoft? Fix your servers

• 
  Amaze (@Amaze2174) reported 2 minutes ago

  @khaliltooshort It the game runs smoothly so what? Ubisoft charged $160 for a broken upscaled mess with Star Wars Outlaws. GTA6 runs at a native 1440p with no upscaling and seems to have a steady frame rate, I’m not seeing any issue

• 
  UnbendingArc (@UnbendingArc) reported 6 minutes ago

  @WorkWombatman Any news on companies like Ubisoft not working? Got Black Flag with physical items last week with the hopes of making it digital to play on my Series S in the other room. Now I wish I just got the digital version.

• 
  Devils Advocate (@M3ta_Save) reported 9 minutes ago

  @Steve31205369 @roro__c I'm not arguing about playstations digital future I'm arguing about this point specifically. I think consumer rights for digital products should be mandatory. But in this case we don't know of sony did this because they wanted to or if StudioCanal just didn't want to renew. If it was the later then sony doesn't have a choice in the matter they just following the law. Also I dint know of any case where sony themselves has removed games from somebodies library that hasn't broken TOS without a refund. Other devs have like Ubisoft with the crew but don't think I can name a single sony owned IP that this has been the case. Although I'm happy to be mistaken.

• 
  Young Smoke (@YoungSmoke603) reported 9 minutes ago

  Hey @Ubisoft @Microsoft @XBOX can we fix extension management on rog xbox ally x please? Ubisoft connect games that aren't game pass games disappear from the Xbox pc library when extension management is turned on, so you have to open the ubisoft connect app to access those games

• 
  joackim lauridsen (@Virolykana) reported 10 minutes ago

  @Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad

• 
  Meandering Mystic (@mean_mystic) reported 10 minutes ago

  @mpr_reviews @SKHYJINX @D_S_O_Gaming I wonder if it might be the issue that Ubisoft has had in the past. which is that controller is smooth but mouse and keyboard isn’t. Or it could be like the engine not handling high polling rate mice well which is common.

• 
  Ace (@acetomato1) reported 11 minutes ago

  @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

• 
  meef. (@meefdaog) reported 14 minutes ago

  @Ubisoft fix your dumbahh game I can only play the game at 45 frames for so long

• 
  Dylanmc143 (@DylanMcColgan) reported 20 minutes ago

  @CruelxTactics @Ubisoft Had this issue earlier in the year played AC2 and brotherhood… not getting it the achievements sucked

• 
  Aaron Ramirez (@XARAY10) reported 23 minutes ago

  Siege Might be the most sorry lobbies ill be in. There's so many cheaters with Xim and Strike Packs users with no shame on using them. Ubi Barely handles them. people literally spam crouch, TK, and throw the ******* game if someone pisses them off. @Ubisoft PLEASE fix this BS

• 
  crimson knight (@crimson21212) reported 23 minutes ago

  @Ubisoft idk how you guys are genuinely still a company. New season of seige. First game we get swept 0-4 cause tm8s dont work with team. Next game 2 people disconnect. 3rd game you cause me to lag out then I cant join back and im banned for 30 minutes. Please go out of business.

• 
  GloriousEggroll (@GloriousEggroll) reported 30 minutes ago

  @ForHonorGame @Ubisoft really? The game is 10 years old guys give me a break. Plenty of other online competitive games using anti-cheat that work perfectly well on linux. Sounds to me like a developer skill problem, not a linux problem.

• 
  Carlos Lamarca (@CarlosL07674164) reported 32 minutes ago

  @TheBlackHokage THIS IS CRAZY, I WAS PLAYING AC ODYSSEY AND I JUST GOT HIT BY UBISOFT CRASH REPORT WINDOW came to twitter to scroll a bit and am faced with this

• 
  Gareth Walker (@Revision_124c41) reported 34 minutes ago

  @noheroesleft @Jwave630 @Vara_Dark The misconception here is that the big publishers are the only ones publishing games. EA, Microsoft (which gobbled up two of the big publishers), Sony, Nintendo, Square Enix, Capcom, Namco, Ubisoft, Konami, Sega, Tencent, Take-Two. That's all the big ones right there. Beyond that there is a legion of smaller publishers and indies who self publish: Warner Brothers (some might consider them big simply because of hte parent company), CDPR, Epic Games, Devolver Digital, Focu, Paradox, Koch Media (which I imagine is one of your big 5), Aksys, Amazon Games (which is currently publishing tomb raider), Apple, Arc Sys Works, Cave, Gameloft, Gamefreak, Kepler Interactive (which they've been putting out some winners of late), Tecmo Koei, Natsume, NIS, Netflix, and Valve (this one will cause people to scratch their heads since they are a store front, but don't act as a publisher beyond their own games). The games industry is incredibly volatile. Just microsoft's acquisitions alone of Zenimax and ATVI upset that balance pretty hard, now you're seeing Kepler, devolover, and a few other small time publisher filling the void. (basically making the acquisitions beyond IP pretty pointless, bad buys imho). If you look deep enough the Chinese are a bigger problem than BlackRock and Vanguard. I'm not gonna lie here and say they aren't a problem. They are. However they spend most of their time trading these companies like baseball cards and even then have very little control over such a chaotic industry. It's when you get heads of development listening to dip shits like Sweet Baby Inc is when you start to see problems surface and brand integrity degrade.

• 
  Lol Lolsson (@Lol_Lolsson03) reported 35 minutes ago

  @DeggerDevi36465 Ubisoft games almost always LOOK good. The problem is they don’t play good.

• 
  hi_itsdark (@hi_itsdark) reported 38 minutes ago

  @Ubisoft hand shake authentication issue on r6 when launching the game. No matter if it's from steam or ubisoft. Play the new season for 1 day on stream and a 148mb update broke the game for me.

• 
  p (@Mayman07723111) reported 39 minutes ago

  @SangheiliRipa @SeaDork @StoneMountain64 I mean regardless you think rockstar make good game or not,his point is more of downgrade/peformance issue of the game itself which is what happen to ubisoft that fans refer as "Ubisoft downgrade" which rockstar far from that stigma of downgrading the fidelity of the games

• 
  The Derpiest of Derps (@SlyWolf5) reported 39 minutes ago

  Ubisoft asked for a video of the "Glitch". Which is simply they sold a bundle, that showed an item, now they are trying to charge for the item again because it apparently wasn't in the bundle (Even though it was shown) So I sent them the most sarcastic *** recording I could.

• 
  BRAP (@BRAP_Podcast) reported 41 minutes ago

  @MentalHealthVT @KevinDeenMate You're talking about games that can be played completely offline. Sure, in that case there's no practical way for the publisher to stop the disc from working. But that doesn't mean physical games can never lose access. Today, many require servers, authentication, accounts or downloads. The Crew is a perfect example. Physical copies stopped working when Ubisoft shut the servers down.

• 
  Drawn Out (@DrawnOutYT) reported 42 minutes ago

  @yourmadhah @Sup3s0nic @DreamsideFPS Lmao so what you’re saying is you want rockstar to follow Ubisoft, activision, PlayStation, Konami and bungie’s example? You are the problem lol.

• 
  amaeten (@zahznq1) reported 44 minutes ago

  @EggsNuh @KidayaG Also tired of this "market can crash and reset" that doesnt even make sense and it sounds like the worst fan fiction ever. this is real life u do realize that yeah? nothing would happen with gta 6 failling. ubisoft wont magically come out and release the best games ever lmfao

• 
  SilverBoarMedia (@AbcAbc347433) reported 44 minutes ago

  @goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.

• 
  Steve Baker (@darthv72) reported 46 minutes ago

  @GTArajgaming @TYPOGRAPH1C @XBOX Ubisoft had licensing issues and were forced to revoke. As long as you have the disc, you can play it as much as you like. Even if they revoke the digital license. Forza horizon 4 has been pulled (digitally) due to licensing. I can still play it. you are overthinking it.

• 
  ThePsychAce (@ThePsychAce) reported 47 minutes ago

  @BigLipRadio @Gingervitus126 @XBOX Allegedly the next Xbox will be Windows based. It will be able to run Steam, Ubisoft Connect, Epic, etc. The issue with that theory is Xbox is explicitly against porn games on Xbox and Steam is full of porn games. So if it’s true, then the next Xbox would essentially be budget PC

• 
  Spex (@spexr6) reported 51 minutes ago

  @Ubisoft @UbisoftSupport im mid game and you guys dc me and one player from there team and made the game a 4v4 and we couldnt join back and then i get a ban saction for it? PLEASE FIX THIS.

• 
  Indica 🔞⚠️ (@indicavulture) reported 53 minutes ago

  @GhostRecon I'm actually deleting this **** til yall fix the loading. This **** is dumb. Please fix it as soon as possible. There's no reason for the entirety of your game to not be opening for the majority of people. Get it together Ubisoft oh my ******* god

• 
  XxRazorxX (@rjwilliams2001) reported 54 minutes ago

  And also @Ubisoft get your **** together and fix the matchmaking on watch dogs leigon fr I know you guys stopped updating in all but seriously fix the damn issues with online lol

• 
  アリスギア毎日 (@AGA_Daily) reported 59 minutes ago

  @_chrisoliphant @Skull_Os @needle I’m almost certain “revokable” was there in good faith that IP owner doesn’t abuse it, until the infamous ubisoft and this whole “as service” bs.

• 
  Tamizh (@neomkstalinist) reported 59 minutes ago

  this is why ubisoft does season passes and live service **** cause gamers need to be entertained all the time