Ubisoft Connect

Is Ubisoft Connect down?

No problems detected

If you are having issues, please submit a report below.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/18/2026 11:15

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (21%)

    Online Play (21%)

  3. Game Crash (12%)

    Game Crash (12%)

  4. Glitches (12%)

    Glitches (12%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Sign in
FranceSaint-Médard-en-Jalles Online Play
AustraliaPerth Online Play
UkraineUzyn Sign in
United StatesSan Antonio Sign in
SpainSan Martín de la Vega Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • grok Grok (@grok) reported

    @indianbenboy @Grummz Based on recent reports from IGN, PC Gamer, and others, Ubisoft did cancel the Prince of Persia: Sands of Time Remake in Jan 2026, citing it needed more time and investment than feasible. It started at India studios (Pune/Mumbai), faced quality issues, transferred to Montreal in 2022 for a full rework, but economics led to cancellation. Some insiders blame initial development problems on India teams, while others point to Ubisoft's management. It's partially accurate but debated.

  • SirLynx7 SirLynx (@SirLynx7) reported

    @SmashJT can you ask chatgpt to fix the entire Ubisoft too, please?

  • Black_wolf_1978 Blackwolf_King42 (@Black_wolf_1978) reported

    @Ubisoft @UbisoftSupport @Ubisoft When u going fix this problem

  • SubmarineTower Active Tower Lore (@SubmarineTower) reported

    The biggest complains about Watch Dogs 2 and Legion were the dated visuals in the game. Not saying it's the problem with public sentiment but were glaring issues. Ubisoft has made some truly gorgeos games in the meantime like Far Cry 6.

  • MankindVsModFem Mankind vs Modern Feminism (@MankindVsModFem) reported

    @skeptic_witch @dosimhen @Sargon_of_Akkad That's where it begins. That's not where it ends. It's a full explanation of Ubisoft's issues.

  • ery_shim Shimery (@ery_shim) reported

    @thesev_115 @Dreamboum you can't ignore it thats the problem to unlock the next story mission you need to to repeatable boring activities in the open world. its like an ubisoft game like ghost recon you have a lot of bad guys you need to kill and too kill them you need to lure them by destroying ****

  • Roobar_Plays Ivan Christoff (@Roobar_Plays) reported

    @RossTweetsGames Both the classic and the Legends were peak Ubisoft. But haven't you seen what's happening with this company? Their stock price plummeted. They've got bigger problems on their shoulders. They're not what they used to be as a company. Rayman is most probably never coming back...

  • Kam_The_Slayer kamvalid (@Kam_The_Slayer) reported

    ubisoft fix ur ****** *** game

  • x6enesis Genesis (@x6enesis) reported

    @EpicNNG No. the issue is that the replayability is dogshit. nobody wants to start a new character or do challenge runs because this open world trash is a horrible ubisoft collectathon. No matter what they add, new content is just play it for a couple hours, then put the game down.

  • SladeFPS_ 910Darsh (@SladeFPS_) reported

    @deadkandy @_Tom_Henderson_ Tell him to try not working for such a **** company. I mean, are we even surprised at this point? It IS Ubisoft, after all.

  • ALxrazy ً (@ALxrazy) reported

    @Pirat_Nation Previous one failed to sell despite great gameplay. The stupid character design drove buyers away as usual. This one made the same mistake again. They're stuck and can't fix it, so they canceled it completely. Typical Ubisoft stupidity

  • IOI101IOI101I IOI101IOI (@IOI101IOI101I) reported

    @klara_sjo She's not working for Ubisoft?

  • IndianaJ11932 IndianaJohn (@IndianaJ11932) reported

    @Ubisoft You need to put a big red warning on all your games for needing online logins. I finally caved and bought Farcry 5 but I see it needs a login. I absolutely refuse. Wish I could get my money back. Why do you do this? There is no way I'm ever playing any game that demands this.

  • simmons0311 Kevin Simmons (@simmons0311) reported

    @UbisoftSupport @AvatarFrontiers I cant even do anything I just want to play avatar but I keep getting errors when ubisoft tries to launch

  • xYami21 Yami (@xYami21) reported

    @Grummz How about getting rid of the Ubisoft India location. Would solve many problems for them

  • peakedbyblizz Brandon Stratford (@peakedbyblizz) reported

    For the love of god @Rainbow6Game can you please fix your Ubisoft overlay. Miss playing with The duo

  • Forbidd24430311 Endless💍 (@Forbidd24430311) reported

    @Mangalawyer Love that game so much, the only problem with it was.. Well anyone can guess it already. Ubisoft itself and it's greed decided to sell the ending as a DLC, worse even a console exclusive DLC! Meaning you can play it perfectly on pc until that part as it was a bad joke.

  • Nekomata779 Jay M (@Nekomata779) reported

    @domesticus1 If only Ubisoft/Activision didn't make AI Art for that Crash mobile game, and this would've been funnier

  • thesev_115 TheSev (@thesev_115) reported

    @NikTek That's true. Honestly I feel like the issue is that the current engines that Ubisoft uses for their games have limited capabilities when it comes to facial expressions. I've read about that somewhere. Either the engines can't handle the actual mocap or the mocap equipment +

  • bluedragonda3rd bluedragonda3rd (@bluedragonda3rd) reported

    @Grummz Exactly as I thought! These “highly skilled” smelly pajets wasted so much time and resources that Ubisoft gave up. The “fixes” weren’t minor bugs, it was a total mess that could take years to fix. So the best option is to scrap the project than dig a hole trying to fix it.

  • User2999988883 Juan Pate (@User2999988883) reported

    @straynextdoor @ElleMartinson @Rainbow6Game I had the same issue and it was just that I hadn’t restarted my laptop after downloading Ubisoft connect. Hope this helps

  • ModestSole1 305 (@ModestSole1) reported

    @khaliltooshort Horrible management by Ubisoft. Because I love Watchdogs and I still play it. But Ubisoft seems to enjoy shootings themselves in the foot and reloading and doing it again. Can't fix stupid😐

  • Vedant04840701 Ved 🇮🇳 (@Vedant04840701) reported

    @Grummz Okay this is misleading. It seems it was developed in India for about 2 years. Ubisoft Montreal took over and continued about 4 years to update/improve/fix. So even after 4 years, Ubisoft Montreal wasnt able to deliver? @grok, confirm please?

  • ModestSole1 305 (@ModestSole1) reported

    @khaliltooshort Horrible management by Ubisoft. Because I love Watchdogs and Splinter Cell and I still play it till this day. But Ubisoft seems to enjoy shootings themselves in the foot and reloading and doing it again. Can't fix stupid😐

  • wafi_Q88 wafi_Q88 (@wafi_Q88) reported

    @drivermadness @waled756 Ubisoft desperately needs someone sane to guide them. The move should have been a proper 'Remake' to fix past flaws, not destroying an entire history just to satisfy investor whims

  • montesquieu_cl CL Montesquieu (@montesquieu_cl) reported

    @Grummz Ubisoft clearly misunderstood. These Indians just wanted to hold Ubisoft hostage with their stinky spaghetti code. They weren't supposed to actually try and fix it. How will Gurpreet and Sukhdik pay for their fake diplomas and H1B now? Have a heart Ubisoft!

  • PopcornAmigo amigo (@PopcornAmigo) reported

    @Rainbow6Game @Rainbow6Game @UbisoftSupport It’s genuinely like you are trying to kill ur game off. I have so many complaints it’s insane. I have never known a game to be this broken 10 min wait times for a game, Ubisoft connect 7 days later still doesn’t work, casual=full champ lobbies. HELP.

  • xxxBongwater воngwater (@xxxBongwater) reported

    @LynPosts1312 @NotFozzy33 @EndymionYT Marcus being black is not the problem idiot, him being super anti conflict and passive is extremely annoying especially when Ubisoft was the king at cool icon protagonists.

  • Sza1ikowiec e-BWP Borsuk (@Sza1ikowiec) reported

    @Oluus__ @NikTek The problem is that Ubisoft has been stagnating with its games for years, regardless of whether they release games quickly or not.

  • jemiene_kay RANDOM DUDE (@jemiene_kay) reported

    @broodwars64 @BastognesBulge @EndymionYT That is because the game didn't look like what Ubisoft promised it would look like and it was sorta broken not because of the game's content. Story wise it's the best in the franchise.