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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (23%)
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Glitches (13%)
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Game Crash (8%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches | |
 Bergen op Zoom |
Sign in | |
| La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sharkey Jabs
(@SharkeyJabs) reported
from
Pittsburgh, Pennsylvania
Yo @EA you should mess around and turn your @PlayApex heirlooms into NFTs on a choice #blockchain #Layer2 service 🤭 Your competition at @Ubisoft might be taking head soon in this department
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john
(@PaintFatPurple) reported
@NintyPrime Seems like Ubisoft has a real problem.
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Luna Turner 🏳️🌈 (The Crimson Furry)
(@IridescentPure) reported
@MrPopoBetter Why you think they never have a problem with Ubisoft developed games? They obviously want long and dragging type of games.
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Jeffry
(@Jeffry97954560) reported
@UbisoftSupport Hello! I just purchased Just Dance 2022. I tried to login to my UBISOFT account from my Nintendo Switch to get my Unlimited Just Dance free trail but I wasn't able to. It states that "UBISOFT is unavailable at the moment, please try again later."
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Nika
(@NikaSocial) reported
I have never seen a company as incompetent as Ubisoft. Bad customer service, a shop that doesn't work and earned rewards that are taken away from you for nothing in return. My advice: If you wanna stay positive, stay away from #Ubisoft!
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McPants04
(@McPants04) reported
@NanoPolymath I don’t believe it will happen. Also Ubisoft isn’t worth all the trouble that comes with big acquisitions.
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PositiveVibe
(@Positiviberfc) reported
@Ubisoft please put someone onto fix the PS5 screen tearing and stutter every few minutes of Far Cry 6. It is ruining a really good game.
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DenyTech
(@DenyTech_R6) reported
@OhShyshka @JessGOAT the biggest problem imo is general advertisement of the lower tier leagues, Ubisoft doesnt propagate them enough on the main social channels, only the local ones do that, and that is not enough. Athena was there maybe once or twice... Ubi needs to work on this
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BayekSiwa
(@Bayek_Auditore) reported
@the4horsemen123 @CHERIFYassine17 @assassinscreed 3 problems here. 1. you're just depending too much on an app. and 2. not everyone has an xbox, and 3.ubisoft is not a mc partner so, that wont happen with ubisoft games. and if someone has a pc strong enough to play this game they have money for the game
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Jose Cruz
(@light2755) reported
@MephistoO3 @Ubisoft Love your ideas, most people just hate them for being nfts and use it as an excuse. Ubisoft could make it good, they just need to add good-looking nfts to existing live service games with years of updates. If they add some in siege or for honor, I would buy.
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Dan camina
(@DCamina91) reported
@DanaBoy48896201 @AskPS_UK @syeruling I don’t want to recover the account I just want to unlink it. Right now I can’t even sign in with another Ubisoft account on my ps5
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Jefferson Abreu | FORA BOLSONARO
(@Jefferson_Abr3u) reported
Is anybody else stuck in Assassins creed valhalla because of the mission "A Brewing Storm" ? Well i'm cleaning the map while @Ubisoft fix this problem.
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De
(@De45526346) reported
@UbisoftSupport Hey ubisoft, I am enjoying seige but I'm sick of the audio cutting out before a crash on Xbox.This is making road to si next to unplayable and if my game crashes as the match ends I get banned!I'm already up to 2 hours and I've only played for 3 days. Is any solution in the works
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Dawson Gray
(@IVAbsorbVI) reported
@TripleStrucK @TheDivisionGame The issue itself is because they are Ubisoft, doesn’t matter who buys them out.
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PositiveVibe
(@Positiviberfc) reported
@Ubisoft Can you please fix the stuttering performance of the PS5 version of Far Cry 6?
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Brandon Blemke
(@blumkin22) reported
@Ubisoft how to fix the brewing storm glitch in Valhalla?
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Justin
(@thatfrikensucks) reported
petition to let for honor die out so @Ubisoft will fix their stupid *** game so my stupid *** can play it
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Jason.Silus
(@JasonSilus) reported
@IndyPFL @MadeByKOOBI But that's an entirely different problem. Ubisoft needs more corrective action against toxic behavior. The problem is the people, not the flag.
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Command303
(@Command303) reported
@Ubisoft fix watch ***** leg-on
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Brittany
(@brittanys361) reported
@Ubisoft PLEASE fix the bug in Assassin’s Creed Valhalla ‘A Brewing Storm’ so I can continue the story.
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fishlord11
(@fishlord111) reported
@UbisoftSupport @MEXICORROSIVO hey Ubisoft my game is kind broken and i do not know what to do with it i got a black screen and every time I try to get on it crashes my name is robin5654 and I'm playing on pc
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Indy PFL
(@IndyPFL) reported
@JasonSilus I agree, but seeing how Ubisoft has handled the cheating and toxicity issues of Siege thus far, it'd be a serious pain to have this sort of thing in Siege. People can and will be targeted and bans won't come quick enough to avoid damage being done.
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Jason Jones
(@Xtreme_Gamer744) reported
My new goal for this year is to get a victory in #HyperScape before Ubisoft shuts the servers down
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bobotron
(@goltzjared800) reported
@UbisoftSupport Valhalla on xbox the store and ubisoft connect service haven't been up for a while for me.
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nftcgart
(@dilipcruz2019) reported
Issues with #epicgames while launching fc6 offline, while no internet so is that impossible to do? Can't u make Far cry 6 available also in offline? @Ubisoft @EpicGames @UbisoftSupport
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Oskar Hoseth
(@OskarPepio) reported
@Rainbow6Game Please Ubisoft fix the sound glitch. My friends and I just lost a game because of it.
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GiwrgosKara.
(@karaoulanes) reported
@Ubisoft First things first ... Fix your game already that suffering from screen tearing , micro skip issues and frame drops so then i will continue playing it .
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Gojo Uno
(@GojoUno) reported
@Ubisoft GOAT SIMULATOR SUCKS AND ITS TRASH AND THE WORST GAME EVER I LITERALLY JUST PLAYED FOR NOSTALGIA AND MY GAME CRASHES 2 TIMES IN A ROW FIX YOUR GAMES Performance CUZ YOU YOU JUST LOST A LONG TIME FAN ****** YOU DUMB ******* NEED TO DIE I HAVE BE RN PLAYING SINCE I WAS 4!
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Jon "Wants2BUrCyberSecAnalyst" Julian
(@jon_d_julian) reported
@Espectaculativo @kaa0s @RAC Ubisoft did NFTs and fell on their face. Nintendo said they would consider it in the future. No one is doing anything to solve any problems with NFTs. They, so far, just generate income and create new problems.
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TPL
(@TPL2022) reported
@ShrimpFPS @BraxxyR6 J5 was hosting, at the time you played for them. J5 has already used their rehost for the same issue if I recall correctly. You were using the Ubisoft pro league settings, the league has the correct settings listed, and you are you check before the game begins.