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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (22%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Online Play | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Riku Sulkanen
(@SulkanenRiku) reported
@UbisoftSupport Of course i have, i already completed the main game. The problem isn't that i cant find these items in game, the problem is i cant even redeem the ubisoft connect rewards like you see in my picture
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Alecfisher
(@alecfisher01) reported
@D3vPanda @Spik3n @BikiniBodhi That’s bs, Ubisoft can go to Microsoft and Sony and discuss that this is an issue Ubisoft just isn’t going to because they don’t care
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Brandon Ryan Beaumont
(@SmeltingXVI) reported
@UbisoftSupport I think I have found out the problem. I'm looking through my Ubisoft Connect and I notice Siege and Extraction for the Xbox platform aren't popping up, which means my Xbox is linked to a completely different account, which would be why it's not working.
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Emerjins
(@Emerjins) reported
@0Dasch @OhShyshka @Rainbow6Game I wasn’t talking to you but yea I know it’s not the only problem but it’s the biggest problem of the game, it’s why people are leaving and uninstalling the game. Ubisoft is taking away smurfs while also having crazy ban times when we cancel against cheaters.
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fifty ten hull
(@MrCloud_) reported
@Nyalruko Yee that's why I said studios, not devs. Yeah the problem is that a lot of people actually want these kind of experiences I think, and it's easier to fund/sell so these Ubisoft type design philosophies are probably here to stay, I fear
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Max
(@EverAlwaysReal) reported
@Ace28020651 @XcloudTimdog Wow, games no one has ever heard of, how does it feel to lose elder scrolls and call of duty after 2023/24 The issue with Sony is GamePass is going to kill them eventually…wait till MS buys take two and Ubisoft
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Silent
(@LuidSilent) reported
Only after playing Val for a few months and playing siege again have I truly realized Ubisoft has to fix whatever is wrong with their servers. I swear, I can’t tell peekers-advantage is a thing in Val, but you can’t see who kills you in siege 90% of the time, it’s night and day.
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baxartworkz -
(@baxartworkz) reported
@trunxfps That's organizations matter, not Ubisoft's imo, Ubisoft should ask players if they know this situation. But so far I can see GUTS management might have some internal problem
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STE| ∆OX❑
(@the_viking92) reported
@impception @dacack_ Yeah Ubisoft are brilliant but they over do it then have to fix the game best waiting 6 months and by then the games always hit sales so not only is it better it’s cheaper haha.
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Steely
(@R6Steely) reported
Ubisoft server down ?
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Panda DEV
(@D3vPanda) reported
@Spik3n @BikiniBodhi Not really something Ubisoft can fix, that's up the the Console Designers.
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john colten king
(@jing_cing_king) reported
@Nikushimi11 A glitch that ubisoft never fixed
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Reese 🪐
(@WashedReese) reported
@216doe this really only a problem with certain game companies. the SONY ones? we don't usually have problems. Ubisoft or EA? 🌚
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Legend of Kailia
(@dany156) reported
@JonComms Hoping they fix the issue where it's just another ubisoft open world game with a new skin
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Kenz🚀
(@DeviIololo) reported
@missreyrrrr @Ubisoft @UbisoftSupport are you having trouble locating the problem in this one
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Larsh Lerrant
(@larsh0k1) reported
@watchdogsgame This sucks... I was hopping i can play this game, but when i buy it your online system dont work, only this title (farcry6 work fine) i spected a correction for this bug or glitch but now... You dissapoint me a lot Ubisoft... :/
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Jason Hales
(@Jhales) reported
@TheKiloGint Hm. It's annoying that Ubisoft seemingly only did a five year licensing agreement. It's also annoying that it doesn't seem like other forms of media deal with the same issue. I can't think of any movie or show that can't be accessed because of the music or product placement.
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TSM FTX Daeda
(@TSM_Daeda) reported
@neLo_qq Assuming you've restarted Ubisoft Connect/Uplay? You could try verifying your files. Usually doesn't yield much, but not having access to ops is different to not connecting to servers which is likely a more localized issue, unless the last patch changed something with ops.
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Trysten
(@TrystenAsher) reported
People like to give Epic and Ubisoft grief over their launchers not working as well as Steam. At least they don't have the struggles that the Xbox app and Origin/EA apps have. For example, installing games to my C drive even though I told you to install to my external F drive....
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Trysten
(@TrystenAsher) reported
People like to give Epic and Ubisoft grief over their launchers not working as well as steam. At least they don't have the struggles that the Xbox app and Origin/EA apps have. For example, installing games to my C drive even though I told you to install to my external F drive....
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FordZy
(@FordFanPvP__) reported
I haven’t play ranked at least 10 days, I have fear of ban, last ban that I take was 2 days for improvvise lobby crash, can I have update of situation guys or Ubisoft, I will play ranked and recover my elo but if I will ban another time is for 7days, @Rainbow6Game @Ubisoft
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Skullking07
(@skullking07) reported
@mxrtheex @Ubisoft I'm having a problem with it too
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KursaalFlyer
(@FlyerKursaal) reported
@BBCNews @ubisoft unable to fix a problem for 6+ weeks in their game FC6, all I get from support is uninstall and reinstall or try another console. Well you supply it. Always me fix it they for absolutely FA. Total 🐂💩
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Th3 Dud3
(@Th3Dud3rino) reported
@R6Extraction @Ubisoft Rainbow Six Extraction servers down?
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#1 Polaris fan
(@Enbyus) reported
@HollywoodQQ Using George as an example in this instance, but any western eu country has the same issues. And I'm just annoyed that we'll say this stuff about esl and riot but not Activision, take two, ubisoft, etc. When the countries they are in have committed massive human rights abuses
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abdullah
(@aboody99888) reported
@assassinscreed @Ubisoft @UbisoftSupport Is the problem of assassin's creed syndicate on ps5 still not playable won't be fixed from u ? Plz fixed a lot of players waiting for play it on their ps5 smoothly. At least fix the bugs only, we want the game playable as ps4 was.
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↯C₹A₱E🥷🏾
(@FrmTha8s) reported
@Ubisoft @assassinscreed yall needa plz fix yall Game It corrupted my Data i gotta start over and i put like 50 sum hours inat game😭😭😭😭
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𝑨 𝑬 𝑳 𝑹 𝑰 𝑺 - 2%
(@actualAelris) reported
personally I'm going to go with 2042 now hear me out: I feel like at one point they'll be able to fix the overwhelming amount of bugs in the game and smooth it out, with siege, bugs stay in the game for at least 30 years, and siege is also made by ubisoft so-
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Quinton
(@itsMJQ_) reported
@Jorraptor hope you still have a video in store for us, I mean the situation is different but we definitely need some exposure to get Ubisoft to potentially get the final patch we deserve to fix up and finalize WDL the proper way, if you could reach out again that’d be great too
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Mark Simmons
(@MarkSimmons1310) reported
@Ubisoft @UbisoftSupport @UbisoftConnect bought ghost recon breakpoint on Xbox. Can’t play it because I have to log into Ubisoft connect even to play solo. This is day 2 of it not working for me. Do you want me to play your game or return it and get my money back? Fix this.