Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 25: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (57%)
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Online Play (23%)
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Glitches (12%)
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Game Crash (8%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toulouse |
Sign in | |
| Lubersac |
Online Play | |
 Glasgow |
Glitches | |
 Bergen op Zoom |
Sign in | |
| La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Yogi 𓆰𓆪
(@uokee_) reported
@Rainbow6Game Hey Ubisoft, thanks for the free trip to Europe! I love playing with 200+ ping because your broken game thinks Argentina is next to France. Multi-billion dollar company and you can't even get region locks right. Embarrassing
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TalesFromTheFuture - now also on BSKY 🦋
(@talesftf) reported
@lianghanzhen Thanks. Many of their analyst profile pages seem to return 404 error messages today. I didn’t change anything. PS: Tipranks is annoying because they refuse to publish some of my submissions in the past (such as long Ubisoft at ~6 EUR / share, see my Substack link above).
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Xombie
(@Xombie46) reported
@AvatarFrontiers FIX THE BUGS YOU CAISED WITH THE UPDATE. You haven’t even acknowledged them here. Absolutely unacceptable!!!! @Ubisoft @UbisoftSupport
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Stephen_W
(@StiValkyrie) reported
@TheHiddenOneAC That’s fair. Not enough characters for me to type out the issues and proposed solutions at Ubisoft (complaining). They own the ip to some of my most loved franchises but the opportunity for improvement is staggering.
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Allan Mohr
(@allan_mohr) reported
@rosmarymouse @janeluve_ Devolver doesn't develop games, they publish them. Ubisoft isn't indie, they're publicly-traded with a financial duty to their stockholders. Indie games are actually precisely defined, the problem is that most people don't know said definition and categorize based on vibes.
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LawOrderProsperity
(@LawOrderProsper) reported
@Ubisoft Why Division 2 installation stopped on Xbox one? Bad server error. Please help solve this. Annoying.
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SSJGSSJGojira4.5
(@ssjgssjgojira4) reported
@Fulgrim2282 @K__Med @JayViperTV Boring comvat even on lethal. Worse arkham style contextual animation rubberbanding non-hitbox based gameplay. Stealth is not fun and completely broken/OP. Enemies don't even climb on buildings after you. Generic ubisoft openworld design, but uwu it's Japan and looks pretty!!!
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Play Games Not Companies
(@PlayGamesNotCom) reported
@Ubisoft I own collectors and ultimate editions of every release in your store that's I've purchased, but when I go in my library, it's still asking me to buy again! Before it said owned and let me know, so I wouldn't repurchase items again. This is a big glitch and can cause duplicate buys.
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Charpen
(@Charpen9) reported
@TheHiddenOneAC I feel like Ubisoft is getting way too used to just going the Cyberpunk route of releasing a blatantly unfinished game, hoping to make their money back with the cash shop, then slowly adding in basic features and getting praised for "caring enough to fix the game"
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inde
(@inde_ok) reported
@TheHiddenOneAC That's why the best thing one can do for themselves when thinking about trying a new single player service game (i.e. most Ubisoft games) is to let it marinate for a year or two so it becomes an actual full game
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The Hidden One
(@TheHiddenOneAC) reported
@TheRAFITI69 And the big issue is the people with good relationships with Ubisoft don't give critical feedback or even call things out. They just consume the privileges they've been given.
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☠️Luckydruid👾
(@J_Martinez2012) reported
@NSuperGamerGuy Looks like the hair is one of those issues recurrent on Switch 2. But like i said before: the fact that these ganes were able to be ported to a handheld console its impressive. Capcom, Ubisoft and now SquareEnix have begun to master the hardware in less than 8 months.
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LawOrderProsperity
(@LawOrderProsper) reported
Anyone know division 2 installation stopped error? How to fix this on Xbox one? Ubisoft serve error
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Alex_AndraVT (2.0 in progress)
(@alex_andravt) reported
@AshEkrixi Remember the days of companies releasing a full game? Its rare to see these days. The ubisoft mentality of release a broken pile and fix it later is to rampant if you ask me
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REV0
(@REV0_TTV) reported
@Rainbow6Game @Ubisoft FIX YOUR ****. WHY AN I GETTINT CALLED A HARD R. BUT WHEN I SAY STFU I GET COM BANNED BUT THE PERSON SAYING THE HARD R DONT
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Jason Smite
(@JasonSmite0iqc) reported
@Ubisoft @MydSound Fix assassin creed shadows bruh like I been trynna play this forever now and I can’t ofc
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Akshay Anand
(@AkshayJS_TRM) reported
@HurricanePL2 @dyingnome That's the problem, all games will be absolute dogshit now because of even Larian can't be trusted not to do this bullshit imagine how much Ubisoft will abuse this idiotic tech to make worthless slop.
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Jorge
(@Erik_Torres2) reported
@OBE1plays Ubisoft isn't Bugisoft for no reason. They always sell half cooked games. PS5 version at launch had a lot of performance issues and graphic glitches. 5 months later it got 19 GB of updates. That's how ****** up the game was.
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Alonso
(@afijdzsfxcvv) reported
@ComicLoverMari The hate exists because JRPG fans are salty because a small team of ex Ubisoft devs nailed the JRPG formula better than their beloved fan service bait games.
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The Hidden One
(@TheHiddenOneAC) reported
@Warrior9983 @TawTirea The problem is a lot of people can’t separate actual hate from valid complaints. The Shadows pre launch discourse has people so brainwashed in that any pushback against ubisoft gets treated like an attack that needs to be defended.
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DontDo
(@dondono2ey) reported
@ShitpostRock the devs are being deliberately opaque and symbolic here. the scene is doing many things at once. the figure is constructed, and bound by a bomb of damocles, a metaphor for working on ubisoft to imply constraint, imprisonment, and service to the machine. he can only mutter
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Synwithyn
(@synwithyn) reported
@Aurondarklord @Pirat_Nation Yep if they don't relize part of the true problem, doesn't stop square from being the next ubisoft
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Le Kraken
(@Le_Kr4ken) reported
@TheHiddenOneAC For real, it's a real issue from Ubisoft and it demonstrate how they treat every licence the same. They drop "content" month after the game is out, claiming new things when it should already be in the base game. Same with Star wars, Avatar, etc... We don't want solo game in kit.
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Frogboyx1Gaming
(@Frogboyx1Gaming) reported
@TheHiddenOneAC I personally love how Ubisoft does long-term live service support for my single player experience games. Nothing wrong with it at all I get so annoyed every time I see someone complaining about it. I am literally blown away with the new Avatar 3rd person update.
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NPC767480
(@NPC00767480) reported
@etherialeesm I have had the opposite experience. My Xbox refuses to update my games despite “always keep up to date” being enabled. Steam update works flawlessly in comparison. Only have problems with multiplayer games or anything Ubisoft related. UNO never works on my PC.
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andresfgp13
(@andresfgp13) reported
@TheHiddenOneAC i dont remember anyone complaining about CDPR doing that with The Witcher 3, why its a problem when Ubisoft is doing it?
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Brandon The Truth | Gaming
(@BTheTruthGaming) reported
@MeiaLua22 @GTASixInfo If they remastered GTA4 and fix the mission structure I will probably enjoy it more. Ubisoft improved it pretty well, got rid of some of the main issues with it. Solid 7 or 8 out for 10 for me.
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Intopr
(@IntoprRGN) reported
Alright so my siege account got hacked Before you ask no I did not give my info to anyone or anything. I tried to discuss it with Ubisoft but obviously they were gonna be useless in fixing the problem. I guess this is goodbye, I really wanted to do content and stream for this-
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Vypz
(@Vypzzzzz) reported
@AnAverageGamerX Its a free dlc as a thank you to the players? People are louder when it comes to hating expedition 33 but not when Ubisoft releases the 20th copypasta AAA slop. What even is your problem? Because ur game didnt win at a dumb award show or just baiting peoeple? Grow up.
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Omega
(@VictorCodio) reported
@TheHiddenOneAC @Jorraptor I mean, it's free, and you're not paying for it. What's the issue? I think you should ask the share olders and the top of ubisoft for this. The older game didn't have 10 different weapons. It was at least 5. Yes, you're being negative, and I understand why. Still free, though.