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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (64%)
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Online Play (18%)
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Game Crash (9%)
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Glitches (6%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cape Town |
Sign in | |
 Saultain |
Sign in | |
| Lyon |
Sign in | |
| Johannesburg |
Sign in | |
 Milton Keynes |
Online Play | |
| Beauvais |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Andrian ArRaziey
(@razes_gusti) reported
@HollowWhiteR6 @JezzaOx @Rainbow6Game yes but that's not going to be a problem since ubisoft gonna nerf it again and again anyway
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Rick Waiczis
(@RWaiczis) reported
@UbisoftSupport @MEXICORROSIVO Okay I connected my uplay to the division 2 and i cant load up the game and I can't access the account to disconnect it.
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Aaron austin
(@Aaronau07516234) reported
@Ubisoft hi been playing to day and all of a sudden the trees and grass and tents around eivor have disappeared is there a way to fix this ive restarted console restarted the game but it just happened out of no where after 70 hours of playing
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kenji
(@k7nji) reported
@Biikess this is microsoft support u have computer virus give me your uplay and i can fix for free
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123
(@cpd9991) reported
@DonutOwOR6 Then you gotta deal with the cheaters, Ubisoft is never gonna fix it
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Nisheeth gupta
(@GuBhooshan) reported
@UbisoftSupport I changed my phone sometimes earlier and the google authenticator for login doesn't show my ubisoft account. I checked my mail for the recovery codes and i have no mail regarding the recovery codes of my account please help me so i can log back in to the account
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Alecfisher
(@alecfisher01) reported
@cgoodwin2005 @BractionR6 You cannot honestly sit there and say Ubisoft hasn’t over prioritized esports, you know how much it pisses me off after an update dealing with the same issues and Ubisoft is throwing money away at esports events? Fix their damn game, don’t be a simp buddy
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Mxdness
(@Sqbyz_) reported
UBISOFT FIX UR GAME, I tried to throw my c4 and it got stuck in my hand I couldn't do nothing..
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Horton | Synthetic
(@Horton_FPS) reported
when I had to relog for my siege friends list to fix now it is saying a ubisoft service is currently unavailable gotta love how I cant even logout of my account without something buggin man @Ubisoft @UbisoftSupport
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Jayden Spruiell
(@SpruiellJayden) reported
@Ubisoft @Rainbow6Game why tf do I gain 27 elo playing against p1 as a p3 then lose 50 ******* ELO WHEN I LOSE fix yur game
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SurelyNoah
(@SurelyNotNoah) reported
Hey @Ubisoft had a weird bug happen while playing Siege today. I was removed from unranked for AFK, went back in post sanction and it removed me from my party and gave me a connection error. In the next game we got into I got another sanction mid match when I never left.
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xRICAN REAPERx
(@xRICANREAPERx) reported
Bro @watchdogsgame is most broken game I played. No saves, game freezes, crashes, & or bricks my xbox series x aka turns it off.... bro @Ubisoft you guys went several steps back this games. Watchdogs need more quality life improvements & better optimizing. Kind of want a refund
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Outlaw Realms
(@OutlawRealms) reported
@thegameawards I can only think of two games that came out. Cyberpunk 2077 and Assassin's Creed Vahalla. I'm pretty sure Ubisoft has probably rammed in some after review ridiculous monitization by now, and @CyberpunkGame launched broken and its still missing content. So...? Nothing.
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a rock
(@arock54044517) reported
@Ubisoft ay talking about moving forward can we move backward and fix my issue i just got a leaver penalty mid unranked match i was playing now i can’t play for 50 mins what’s wrong and how do i fix it
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slightly less ugly than your mom
(@KilljoyArcane) reported
Yo @Ubisoft fix your ******* Siege servers, for a month the game audio has been just stopping and thirty seconds later the game freezes and I have to restart the entire game. Wouldn't be so upset if it wasn't in the middle of a Ranked match.
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Alecfisher
(@alecfisher01) reported
@cgoodwin2005 @BractionR6 No merit? Lol you mean like how quick Ubisoft was to remove withstand from zof after an esports match but basic issues are still plaguing the community, you don’t actually pay attention to what the actual community deals with do you? You a esports Stan?
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tk
(@iutkk) reported
anyone know how to fix the ubisoft service is unavailable when trying to log into ur acc? its been like this for 3 days
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Connor Kaye
(@ConnorKaye4) reported
@Ubisoft FIX YOUR ******* GAME, SIEGE ON XBOX IS BROKEN, EVERYTIME I PLAY A RANKED GAME I GET AN AUDIO BUG WHICH DOESNT ALLOW ME@BACK IN THAN I GET AN ABANDON PENALTY IM UP TO 2 days BANNED FOR NO REASON
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Delmondes
(@Delphama7k) reported
please @Ubisoft fix liquid
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Klapped ❁
(@KlappedR6) reported
I have played 8 games today and in 7 there has been some sort of closeter or blatant, fix ur game @Ubisoft
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John the Savior
(@djc2643) reported
@Ubisoft please fix the crew 2 and you bmw m8 fart cannon
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Nofucksgiven
(@freddyk582) reported
@davidscottjaffe @IsXboxStillLast In this world you want basically everyone needs a service from Sony, take two, activision blizzard , Ubisoft, Microsoft and EA so which service you getting? Services aren’t sustainable especially cause games aren’t cheaply made like movies and series.
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flix🏴
(@mumsAkettle) reported
when i play against cheaters, i never get my elo back for losing, if i have a cheater on my team, i always lose my elo within an hour, wtf @Ubisoft fix ur **** u *****
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🍅matfacio🍅👑💖💖
(@oompaloompadi) reported
@Ubisoft Ubi when i watch these games the guns don't move but in my games they fly up to the celing could you fix the glitch i'm on PS4 thanks
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☽ 𝕵𝖝𝖍𝖝𝖝𝖄 ☾
(@OzulR6) reported
@TellonR6 😔Pain man i just want ubisoft to fix their anticheat and drop more events 😩
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KKillroyV2
(@KKillroy) reported
@UbisoftSupport Hi there Ubisoft I've been having an ongoing problem where despite my account being linked, I can't seem to get the Ubisoft > Amazon/Twitch prime rewards to actually link to my account. I keep being told the link is working but then it doesn't confirm anything
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Ana
(@A_Random_Waifu) reported
Can we talk about how Ubisoft has been able to get away with all these microtransactions where other game studios have had to fix their stuff, example being that EA had to basically rebuild Battlefront 2
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Fight
(@FightWasTaken) reported
@Keerurgo well people use p2p as a justification for cheating cause of the free ability to make a new account on f2p. the biggest problem is ubisoft doesn't own battle ye meaning they don't have good control. epic owns EAC and riot owns vanguard
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fsociety00dat
(@fsociety00dat2) reported
@RSA_KiKi @MitchR6S @MunkiWasTaken I don't think so, I think this is an internal issue with Ubisoft, it's ONLY high lvl accounts getting grabbed.
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(@PedroJe84) reported
@UbisoftSupport I did the "database rebuild" which in theory makes everything go faster ... Well, the Ubisoft Connect menu remains the same. The problem is with the game, not with the console. I can play any game without problem, but the Ubisoft Connect menu is simply not optimized for console