Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 14: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Voreppe
|
Matchmaking | 49 minutes ago |
 Brisbane
|
Sign in | 52 minutes ago |
|
Épernay
|
Glitches | 58 minutes ago |
|
Lillers
|
Sign in | 60 minutes ago |
|
La Baule-Escoublac
|
Sign in | 1 hour ago |
 Shizuoka
|
Sign in | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Tim (@timmzinothe3rd) reported@UbisoftSupport @TheDivisionGame Ubisoft I’m on rainbow six siege and got 100 dollars in steam and I’m trying to buy r6 credits but a error SIGMA-4 keeps popping up how do I fix
-
MyMaryJane🇺🇸 (@Jaucy3) reported@UbisoftSupport I’m trying to link my old PSN to the Ubisoft account I’m currently using. I opened a ticket to resolve the issue but I read I can try tweeting at you guys to help me speed it up past the possible 2-3 days
-
Ellie 🎀 (@maxdeploy) reported@_nashset 18 studios at ubisoft. solo dev shipped this in a day. the org chart is the problem.
-
Caffeina (@CaffeinaWeb3) reported@KissItAndWink @playoffthegrid @onepixelbrush Oh it happens constantly in AAA. Call of Duty uses multiple support studios. Rockstar, Ubisoft and EA outsource work all the time. QA, cinematics, animation, trailers, mocap, sound design, co-development teams etc. Modern AAA games are way bigger than “one studio builds one game alone.” So the outsourcing itself isn’t really the issue. And honestly this isn’t against you. You’re asking legitimate questions. Real players notice these things. But I think players only start questioning all of this when the final product doesn’t feel like it delivered what the funding, marketing and promises suggested it would. Because if the game fully delivered… nobody would care who worked on it. The real question players are asking is: “Where did the money actually go?”
-
Another nobody (@HasanH07290112) reported@imbratorX @Ubisoft @UbisoftCanada They did a half *** remaster that brought more problems then it fixed why people want a remake from the same company that has ****** the franchise over time a d time again
-
KilliK (@KilliK69) reported@RetroRebellion @thaJenks_ SOT is a good game, that is why it also sold so well on PS. Ubisoft games dint sell well because they tried the time exclusivity for their own store with their own subscription service, and it didnt work out. They finally changed their policy at the end of last year.
-
Biker_TV 🇺🇸 (@Biker_TV_USA) reportedPeople quit this because the grind is way too much for what you get and the other biggest problem it is I pay to win the one thing that you Ubisoft does best is killed their own games
-
Gannoh (@elgannoh) reported@RealNam58912695 @TheRooster Valhalla's issue isn't with amount of content, it's with quality of its amount of content. Ubisoft have tried emulating The Witcher 3 for years now with none of the storytelling ability of CD:PR
-
M1cHa3L🇪🇸 (@FernandezMichae) reported@TheDivMobile Just listen the community. Don’t make UBISOFT like always. Fix the game !!! Crash and UI bug !!!
-
Dogico (@dogicoats) reported@Beastness501 @CerbersEnjoyer I'll break it down since you have trouble reading. I am repeating claims YOU have made and WHY I think they are dumb. Despite your made up claims, I have never supported Ubisoft. Even though my entire twitter history has zero support, you think I support them.
-
Ben Franklin (@BenFran56555732) reported@growtopiagame ur servers are down every single day. your a multi million dollar company and the games STILL lags. FIX YOUR SERVERS AND REMOVE BOTS sh1tty ahh developers ubisoft you guys suck
-
hnreya (@hnreya) reported@cormecou @Neo_Berserker @Midvsmi it's because they don't fix the issues new hardware brings, they can't even bother changing ac1 to route the ips to the new ubisoft ones so the game doesn't stutter and freeze trying to reach servers that doesn't exist anymore.
-
Prax (@ILikeYeeting) reported@villixe2 @dloucks222 i actually really like the qol changes it brought, it's just a shame they never fixed all the bugs and addressed the lighting issues. It really would've received far better if ubisoft only kept supporting it after release.
-
Renish Siyodia (@sarcastic_gujju) reportedDay 3 & 4(I forgot yesterday) of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽
-
Jane Tho (@stfupuii) reported@Royal_Penguinxx Hey royal can you please tell Ubisoft to fix their load outs. Mozzie glaz echo and vigil mute always change their secondary after like 3 log ins.
-
Age 鬱 (@KokichiStrife) reported@TheHiddenOneAC I agree But the same problem still persists, Ubisoft is still out of touch The hidden blade is part of the series identity, why suddenly remove it in resynced ?
-
Dustin Holmes (@DarkDustinh) reported@Ubisoft Quit ignoring your community, fix the r6 marketplace it's been down for 4 months you lazy rich developers. Multi-billion dollar company For what? Small Indie games do it better than you. Get off your ahh and get to work. Pathetic company & devs.
-
Misfit (@MisfitOneFour) reported@Please50Hold Cool, but theres 2 other platforms that dont really get to enjoy the multitudes of indie development. You cant say that when companies like ubisoft exist and killed off AC, or the Tom Clancy name. Or how BF, Halo and CoD lost indivuality and now are live service slop.
-
Артур (@Artur2087866477) reported@brooktech @Ubisoft Report your issue to Sylas_techz1 here on X
-
gamegambiertv (@gamegambiertv) reported@Ubisoft @UbisoftSupport steam support is more useful than your customer service since they give me alternative methods to prove ownership such as proof of purchase which that person doesn't have and doesn't even own the correct license for siege which I still hold on my account collecting dust
-
HappyChubbyBear (@HappyChubbyBear) reported@inth3nearfuture @iv_sal1 That is the problem. Activist Ubisoft can't make a game without pandering towards the "modern audience". I bet you if they would use Desmond's son he would be some sort of mentally ill "modern audience" bs.
-
Raven (@RavenRanks) reported@AudLynn02 @K__Med I would say that's an accurate statement. A lot of it was the female lead who wasn't very attractive. And a lot of it is bad game design, bugs and performance issues on release and very questionable decisions. Ubisoft managed to botch Star Wars. That's really the problem.
-
Landon (@landon_va) reported@enigmoron @TheHiddenOneAC The most Ubisoft could change is very minor details, sure. They didn’t just go in and completely fix people’s supposed complaints with the parkour, that’s not how game development works
-
The Searcher (@SumioMondo666) reported@CultClassicCage I did everything to make video game industry become popular to improve it, now it is my responsibility to kill the video game industry to fix it to create an ecosystem only by gamers for gamers without greed. First step ending Kojima Productions, Sony, Xbox, Ubisoft and CDPR lol.
-
Kuyl (@kuylfr) reported@KudosOnYT Is there a way to fix gun skins that are equipped not showing on the gun in game or is it once again another Ubisoft glitch
-
NRX2002.LN4¹🐢💜 (@NRX20021) reported@R6esports @FiveFears how are they, probably, the only team to have these issues, with everyone having the same gear, they cried enough about it on here, saying ubisoft wouldn't treat them like that if they were Faze, crazy
-
slayersparks (@slayersparks1) reportedHey @Ubisoft fix your ******* game. I got kicked from my ranked game because of your ****** *** servers and was greeted with “error code: 4-0xfff0be2c” when I tried to join back. You are a million dollar company. Instead of worrying about your gay ****, focus on fixing your game.
-
Leon Gichuhi (@ALPHA2000987) reported@naranciagaming @tifastrvfe You're right. Why would you want Ubisoft games to be trash? I'd much rather they were good. And if you meant in the sense of Ubisoft being a bad company. I don't think hoping for their failure and thus the unemployment of thousands would fix any issues, just ruin lives.
-
Mitten3 (@MittenThree) reported@TheHiddenOneAC Modern day story is not the problem but how Ubisoft manage it. The problem is that when you are outside the animus you do parkour or you explore a small area making people think that this part are tedious. They need to change how they manage it.
-
Novus Ludum (@NovusLudum) reported@MitchUbishi4554 @Archieramous @G0ffThew So your claim is they made that money because of the Anita Sarkeesian drama? This is the problem with people being business illiterate. They don't pay for this mistake with this game they pay for it the same way ubisoft did. With every subsequent game AFTER the discovery.