Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 1: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Craponne
|
Matchmaking | 14 hours ago |
 Berlin
|
Sign in | 5 days ago |
 Brussels
|
Glitches | 11 days ago |
|
Grenoble
|
Online Play | 11 days ago |
|
Orléans
|
Online Play | 15 days ago |
|
Orléans
|
Sign in | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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keworrk (@keworrk) reported@episkbo @RinoTheBouncer The game was out for just couple months, it was supposed to be a game for the long run so ofc it needed some fix to make it really good but ubisoft didn't gave the little team behind the game what they needed. If the game was still there it would have been something big for sure
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(MaDness) (@MaD1n3ss) reported@J19_Gaming89 I dont think the side content was the problem. Most of it wasn't great butnit was how if felt like an ubisoft game. Crimson desert has alot of fluff but not only is it optional but you have to seek it out its not cluttering your experience.
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SirD 🇺🇸 (@Sir_Dammed) reported@emceekhan So what's the point of creating a product at all, if not to earn money? Why are people putting in 5+ years creating single player games, if the goal is not a return on their time and cost investment? If investors are just handing them funds to merely exist, idk, sounds like that's not a sustainable business model and that if consumers aren't purchasing their products, they're going to have a problem. Ubisoft crashed/burned. BioWare is crashing/burning. They're not the only ones, and they both monetized their products through live service.
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EvrythingWillBeOk (@EvrythingO) reported@UndineImpera @Pirat_Nation Actually it did, Ubisoft problems lies elsewhere they had 20k employees even more at the peak and stupid centralized system for making games woke dei Paris headquarters, good thing they fired them, I have high hopes for their future games
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Mr. Margheritiiii (@GetCheatz) reported@TheDivisionGame I must admit that the level of customer service Ubisoft is worse than EA ...
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Dead Hardware (@deadhardware) reported@devildog2984 @TheCartelDel @TheMattEffect_ Ubisoft needed it to do those numbers because they have 19,000 employees for some dumbass reason. They need every game to be the biggest hit ever because they won't fix their cost base.
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ItzNuyxz (@matthewspigner6) reported@Ubisoft FIX ******* SIEGE TS IS CRAZY THIS MATCHMAKING IS *** AND THE ******* **** WHERE IM FACING ******* CHAMPS AND CHEATERS AS A PEAK GOLD 1 ON PC LIKE ******* KYS IF YOU AINT GONNA DO ANYTHING
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Ferdinand Bacon (@FerdiBacon) reported@Dark_Enigma03 @DoesItPlay1 I can't be arsed to care. I have to wonder if you really need hundreds or thousands of overpaid employees if you continually ship subpar, broken, incomplete games. Sandfall make Expedition 33 with like, what, 30-40 people? Companies like Ubisoft etc should go bankrupt.
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coughlins law (@briancocktail) reportedalways love opening up a game from the 360/ps3 gen and seeing a sign up code for some now defunct online service like uplay. this industry is so terrible genuinely
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Air_Rick_Charm_Ella (@irRickCharmElla) reported@heelvsbabyface @Ashikenshinyu What makes this especially funny is that everybody told them it wasn't going to "resonate", they had a full 6 years or whatever, to fix it, and they still got caught with their pants down. Ubisoft deserves everything that's happening to them. They earned it.
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Kai (@kai_xbt) reportedAsmongold explains why the biggest game studios became too big to succeed "These big studios, Blizzard, Ubisoft, EA, Activision, they didn't become too big to fail. They became too big to succeed. They're so big they can't move, pivot, or be agile enough to respond to what players actually want." "Think about it, if Diablo had 600, 700 people working on it, how long does it take to get a consensus on anything? Seven layers of administration, console compatibility, red tape. They make a decision and it takes five years to ship. In five years the entire gaming landscape is completely different." "It's like turning a ship. In a small Viking longboat you could've easily turned away from the iceberg, but the Titanic can't turn that fast. That's the world we're in, and it's why you're seeing these small, sharp games like Vampire Survivors and Helldivers win while hundred million dollar live service games launch and nobody plays them."
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@chacachaca13 (@CB47192501) reported@black_stone73 Looks fun. I wish Ubisoft/Massive would spend more time on PVP and inplementing changes that also effect PVE like confusion when shields are broken. So much fun. Although PVP is a tiny fraction of the player base, more needs to be done. Hahahaaaaa
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fearthecow (@Fearthecow93) reported@TheNCSmaster The issue is its what the average buyer wants. One of the heads at ubisoft said the reason they have these giant open world games is because its what people actually buy.
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James Headnail (@Zerocross013XV) reported@TonyMichaelX No wonder. Change your idols. Meanwhile Ubisoft fix the rain.
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Prospector (@NewsProspector) reported@lmkifiwin "And the part that says everything: according to the campaign, Ubisoft got a seat at a closed-door meeting with the Commission before the decision. The 1.3 million people who signed did not." Anyone that buys any Ubisoft game going forward is part of the problem. They are simply the worst company in games development/publishing in regard to consumer rights. They need to go bankrupt.
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🇹🇹 Geezaws🗽 (@Geezaws2) reportedand what a shock, the company that didn’t over extend, didn’t push into live services, didn’t adopt a “streaming” model, and didn’t do whatever Ubisoft has been doing for over a decade, hasn’t had to deal with a single one of these issues outside of increased hardware costs.
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MakattackTDFAM (@TDFAMwithMak) reported@Grummz There is an easy fix, don't buy anything live service, and never buy anything Ubisoft puts out.
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The Rascals Lounge Podcast (@RascalsLounge) reported@R6esports @R6esports @Ubisoft Please fix Unranked. It's so unbalanced that it's becoming unbearable to play. Mixing Copper and Bronze players with Plats, Diamonds, and Champs doesn't make Unranked fun. No map bans either? what are you guys thinking? Just make Unranked the same as Ranked, but without the rank gains or losses. Simple.
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Rawa (@rawafps) reported@PandaFu17 I spoke out and they got me panda literally no ubisoft service work on my pc
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Meta (@zTxMeta) reported@mossy_max Unless they want to join Ubisoft in class action lawsuit any% speedrun, highly ******* doubt shits getting disabled game wide permanently. At absolute best if its a broken crucible thing, turned off in crucible only and so on.
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Achilles, not really it is Charles, unfortunately (@CHARLESLOVESTV6) reported@TheRealZephryss Ah its ubisoft, but ok, not the same, though, if it was uncharted 5 hell yeah. Or tlou3, also I heard a rumour saying naughty dogs woke trash space game is delayed indefinitely trouble at the former top dog of playstation. Also no more pc releases of ps singleplayer games.
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👀 (@IYDKMIGTHTKY86) reported@GoonItForward @eurogamer No it's not, Uplay is Ubisoft connect, Ubisoft + is the subscription service. It's always fun to me how the loudest people are also the most ignorant of what they are talking about.
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WARLORD12 (@WARLORD1216424) reported@popuniversee Because Ubisoft was probably trying to turn the Prince of persia remaster into live service. Why would it take 3 or 4 years to do a remaster ? All you had to do was copy & paste, so obviously you were trying to show horn in a bunch of stuff & it ended up being in vain.
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Spoil-t (@Cynickal_Bane) reported@RealKingiman @trending_tony That's not the issue. People want the game to be playable after the publisher pulls the plug. We don't want what Ubisoft did to the Crew where they legit took the game away from people.
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Dammit! Ivaldi (@Dammit_Ivaldi) reported@ChikaBubbly @Cal03333 Do you ever think Valve controls 80% of the market because no other platform offers a better service? Epic Games offers free AAA titles every single month and still cant hold a fanbase, EA is dogshit, Ubisoft is dogshit, WoW/Activision is bad. GOG is the only close one.
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Shauk Gaming (@ShaukGaming) reported@PaulTassi Someone needs to find out ubisoft is the goat of long term live service support and simultaneously the reason stop killing games is a thing. Like ffs For Honor is still chugging along with a tiny player count.
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pedreiva ⚰️ (@pedreiva) reported@DineroPrimero @JamieMoranUK @MrboomstickXL Because the studios shut down by XBOX were closed after releasing successful projects. Embracer was due to a deal that broke through. Most of PlayStation's closed companies only did remasters or failed live service games. Ubisoft... I dunno.
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Zac137 (@ZedOP22) reported@IGN Ubisoft announced a loss of 13 Billion Euros 1925-26. The problem is they kept pouring money into dying franchises like Assassin's Creed, as now its just repetitive and boring. They overestimate its brand influence, just like Far Cry.
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AJC (@Ajsly7) reported@tokyosdaughter @assassinscreed @Ubisoft Out of curiosity if there was a Yasuke game but it was sci-if fantasy would you still have an issue with it?
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Flanxiyum (@Flanxiyum) reportedHey @Ubisoft @UbisoftSupport - I recently purchased Watch Dogs 2 from steam and when opened it- it stated activation code required which was no where to be found. One of my other friend who had bought this ran the game without any issue.