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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (4%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Online Play | |
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Zeta Zetan
(@ZetaZetan) reported
@DominicTarason (Part of the reason UPlay is hated is because its games generally force you to run UPlay alongside Steam.) And yes, there is problem here in that it implies people want a monopoly. Capitalism results in shitty structures for stuff like this and Epic is getting some of the blame.
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Suhaim.
(@SK1F1_) reported
Fix your ******* hameer @Ubisoft Cheaters ruining everything.
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Boat Papa
(@ship_daddy) reported
@Ubisoft add NG+ to AC Valhalla so I can restart my broken game w/o losing 70 hours worth of work :(
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HARDC0REy
(@HARDC0REy) reported
@Ubisoft Any plans for this service on Xbox??
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Eric Dyess
(@DyessEric) reported
@assassinscreed @Ubisoft Please fix the Yule event. Quest markers are showing up in the wrong place on the cattle and brew quests, spectators are wandering into the fight ring mid-fight and an invisible box lifts you into the air and gets you stuck on it in the fight ring.
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Ian
(@baronsta) reported
@Ubisoft $100+ for a game that is full of glitches that don’t allow you to progress and crashes constantly. Fix AC Valhalla!
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ScaRM
(@ScaRMR6) reported
@Ubisoft siege is unplayable now we can’t even cancel our games against cheaters fix ur game pls 🥲
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DahctorWhat
(@DahctorWhat) reported
@Ubisoft fix your ******* game! #ACValhalla
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Aaron Felton
(@Aaronjf94) reported
@Ubisoft no more 30fps! 30fps makes games look broken.
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Jennifer Unkle
(@jbu3) reported
And then you have every Ubisoft exposé in 2020. Do you really think all of those problems were limited to Ubisoft, even though we've heard similar stories about Quantic Dream and Naughty Dog for years? Does all of that somehow not represent 2020?
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Mixtao #FreeVSM
(@Mixtaoo) reported
@KSR6S @hcitxitckhckhc1 1: at least for the unranked games I play, everyone doesnt care and picks just 3 speeds running around the map 2: we wouldnt be talking about this if ubisoft just fixed/changed the anticheat, so, the fix to that is just getting a good anticheat and we're good
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Rachel de la Fuente
(@authorracheldlf) reported
Hey @Ubisoft I'd really like to customize my longship and crew. When will you fix the no interaction with Ravensthorpe NPCs issue? #glitch @assassinscreed
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rice jry
(@spellbang) reported
@tha_rami tlou2, every ******* unforgivable problem with ubisoft, which they continue to handle in the worst ways imaginable, everything with cyberpunk's botched launch and the employees shouting bloody murder about how they were treated and then all of the above getting rewarded for that
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deanpogo
(@DeanRobson17) reported
@Ubisoft @slasher_jpc @assassinscreed Any chance you guys could fix the game breaking bug on the A brothers Keeper mission near the end of the main quest. 159 hours in and this bug completely breaks the game. Beyond frustrating
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DieeinzigwahreNudel
(@Nudelistkake) reported
@UbisoftDE @Ubisoft can you pleasr fix when u open a lobby ur mic gets really loud all my friend are angry at me when that happen
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DL_6 Incident
(@DL_6incident) reported
@Enoshim12279464 @CyberpunkGame And more broken and run marketing campaigns that are more and more misleading. Just look at what EA and Ubisoft have done in recent years. (2/2)
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Violencia
(@1312Pariah) reported
@SFrisia @UbisoftSupport I have had a dozen or so people DM with similar situations. I am asking people to screenshot all their ticket responses, etc for a reddit thread that is being put together. There seems to be zero accountability in their customer service department. Be better @Ubisoft.
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rice jry
(@spellbang) reported
@tha_rami cyberpunk has sold 13 million copies and made almost a billion dollars already. tlou2 swept the game awards. it already feels like people are forgetting about the myriad problems with ubisoft release after release this year, and that is only discussing released games this year
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Tristan Davis
(@Tristan62142730) reported
for honor ranked duels,im so mad i get my connection lost to ubisoft servers and it gave me a penalty for 30 minutes please fix this @Ubisoft
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DinoBanino
(@DinoBanino) reported
I cannot currently recommend to people @ubisoft Plus as it seems to have a lot of cloud sync issues and thus intern cannot recommend @amazonluna as if you want to get a good experience they depend on Ubisoft+
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Person Being
(@toasterbeing) reported
@CaptainOctavia @Ubisoft A subscription service on consoles instead of having to pay full price for every Ubisoft game would be useful to reviewers and players alike
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Fauzan
(@fauzanbrilliant) reported
@FChicknuggets @growtopiagame how can a big company like ubisoft had this much trouble? they made alot of money. youre the one who being childish
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Wolf-Kissed Gaymer
(@EnragedGaymer) reported
I’m so sick of buggy **** in Valhalla. @Ubisoft needs to learn to delay an unfinished project. COVID makes these things so much more complicated and they need more polish work; bad fabric physics, bugged world events, save issues and more.
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tristan
(@Saethus) reported
I feel like if Ubisoft added all of these crazy weapon skins that people have been demanding then the issues with account sharing/trading would become 10x worse than they already are
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EwVey
(@ew_vey) reported
@UbisoftSupport I recently deleted my old Gmail and now cant access my Ubisoft Connect account. Is there any way you could help me with this issue?
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ZombieNeo
(@MilneNeo) reported
@Ubisoft_UK @Ubisoft Fix this game on steam lmao
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Nelson The Fenyx Cyberpunk 🦾
(@NeroX320) reported
@Zwanguy That’s weird its Ubisoft Connect now. Maybe it’s the servers sometimes I would have trouble connecting
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BlueExorcist
(@Franco01615148) reported
@Ubisoft @RancorousMendez @FenyxRising Fix Ac valhala stop posting ****
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Yuri Kadry (KB)
(@YuriKadryKB) reported
@Bokn_1 @yellowsh4rk @t00sc00 Ubisoft actually bought Blue Mammoth games, that's the only reason why he is a permanent character instead of a skin. They probably wouldn't have any problems adding a crossover to him.