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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Colony |
Sign in | |
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Werner
(@AdrianWerner) reported
@Dransyo @Nibellion yeah. Huge. Biggest new IP launch of all time for Ubisoft for example. It hit just the right spot with the mix of typical Ubi design (which back then was a lot more liked), Clancy's IP and games as service mode.
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Aaron_t_insane
(@Aarontinsane) reported
@Ubisoft @Rainbow6Game fix the gamesounds!!!
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Tobias de Bruijn
(@adutchy76) reported
@UbisoftSupport It seems completely removing all Ubisoft connect instances from the system and then reinstalling AC:Valhalla fixed the issue. Probably something to do with that Connect doesn't support Linux by default, giving me a bit of a weird setup, as each game here comes with Connect
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Just.Milz
(@BfaMilz) reported
@UbisoftSupport Hello, I’m having trouble adding a phone number to my Ubisoft account and I’ve used 3 different numbers.
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ella, elle l'a
(@bonuslesbian) reported
@UbisoftSupport hi i want to remove an old xbox account i no longer have access to from my ubisoft account so i can add my new one, but I can't do it without support and there's no way to contact support on you customer service page.
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Mugiwara_K3nshi
(@MugiwaraK3nshi) reported
@UbisoftSupport Hello there! I have a small issue with the new update, every time I try to invite a friend or just go to the Ubisoft overlay while in the game it doesnt open/appear and if I close the game my mouse gets stuck in the top left corner of my screen and I cant do anything
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Gabriel 'Nakiotu!' Beachy
(@The_NekoNoid) reported
@gameinformer idk, Shut it down and Rework it into something Interesting and not Live-Service, or Babylons Unity, in honor of Ubisoft
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IronicallyUbi
(@Ironicallyubi) reported
@borgixprxdeli @Ubisoft @Ubisoft y’all giving a bad name to the Ubi brand fix up
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Anmol Singh
(@AnmolSi86) reported
Make a system like if a crash report is sent from the ubisoft client on the pc then the ban automatically gets removed since it was a crash..cuz deliberately leaving the match wont bring up the send crash report popup..or maybe you can comeup with a better solution for this
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乃ㄥ卂匚Ҝ ㄥㄖㄒㄩ丂
(@null_line) reported
@thatoldgamerguy I think the problem is leadership, they are the ones not allowing these smaller studios to achieve their vision, but instead forcing them into having the new hotness in the games. I doubt 343 wanted a Ubisoft open world Farcry rip off when they were making the lay out of H:I.
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Г ｓ⅃
(@fxdspotting) reported
@GTAonlineNews took them 4 years to fix/rebalance an issue that a company like ubisoft, activision or treyarch would’ve patched in weeks within it dropping lmao
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GunnerNFL ✌️
(@Gunneritoo) reported
fix youre game @Ubisoft
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Chris Kinchen
(@kinchen_chris) reported
@UbisoftSupport Good news to hear …..please fix this Ubisoft 👊👊👍
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Pavel Hr
(@HrPavel) reported
@UbisoftSupport Hi Ubisoft, is there some issue w/ the Ragnarok preorder bonuses (mount+set)? They were working fine for a few months, including today, however, they just stopped working and were removed from my acc about an hr ago.
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Paul Russell
(@rus5588) reported
@UbisoftSupport watch dogs 1 still not working on PC or PS4, only xbox - ubisoft we need you now more than ever :/ i want to play on my pc :(
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angelHDgraphics 🌖
(@angelHDgraphics) reported
@Rainbow6Game @Ubisoft why is your game so broken all the time? Paid for the year pass and now I wish I can go back in time and punch myself in the face.
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FaithfulChickie
(@FaithfulChickie) reported
@Rainbow6Game Wow, you guys managed to make the @Ubisoft Connect less user friendly. Why? These changes make it harder to navigate. I’ll just stop opening the stupid thing until you fix it.
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:)
(@iCgwRxxMtRtqLZD) reported
@UbisoftSupport Ubisoft, i ve tried the new season and have no complaints besides the audio. Audio feel like either broken or like the walls doesn't exist and everyone is 3 or less meters around you (your operator).
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Elօղ Mմʂƙ
(@ElusiveAnimal) reported
@UbisoftSupport When I try to login to Ubisoft connect it says "A Ubisoft service is currently unavailable. Please try again later.", what should I do?
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Michael Colquhoun
(@iinsprx) reported
@Ubisoft the new season is good however I’ve just lost a game due to audio, footsteps come from behind you even when someone isn’t around it’s ridiculous fix your ******* game
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MrZerrtt
(@MrZerrtt) reported
Is anyone else having issues linking their phone number to their ubisoft account?
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4AFChloe
(@AfChloe) reported
So if you want to disconnect your phone number from one ubisoft account so you can add it to another (both accounts in good standing etc, the number is just linked to an alt, not my main) you cannot do so for THIRTY DAYS. and Ubisoft claims there's no way to bypass.
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DEVIL KING
(@DEVILKI01946047) reported
@Ubisoft y'all need to fix your stuff all I want to do is change my password and y'all won't even send me a email I tried it 15 times in 1 week
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Yugo11
(@yugocar11) reported
@UbisoftSupport I got a problem with adding my phone number, it keeps saying it doesn't respect Ubisoft security standards
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Sandro
(@S_a_N_d_R_o_97) reported
New season out at r6 and always the same problems. The sound feels shifted @Ubisoft
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TC
(@discoware_) reported
Ubisoft store not working?
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Jason Bournemouth
(@EczemaBoy) reported
@robhoward79 @jeffcannata Yeah I think the elephant in the room here is Ubisoft creating a backlash where people are like, “Okay fine! Get rid of ALL map icons!” Problem is FromSoft already had an inscrutable storytelling style and now more so cos it’s fragmented over a giant, unmarked, untracked map.
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Justin
(@JustinKirby) reported
@UbisoftSupport Also having trouble with the Ubisoft+ version on Windows 11. It either will lockup at the main menu or I’ll get like 10 solid minutes of play before it randomly closes. Is this being looked at, as well?
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🇫🇷
(@aseti_) reported
sorry @Ubisoft how on earth have you not managed to patch elo glitch?
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GKN Ko88
(@Godfrey05166935) reported
@_J117_ @klobrille It doesn’t happen to Xbox alone. It happens to EA, Rockstar, Ubisoft; Activision, Blizzard, Irrational Games working on Bioshock; Dice, and more. With Xbox, this isn’t a big issue cause they already have success stories like Playground; World’s Edge, Turn 10, Rare.