Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (68%)
• Online Play (16%)
• Glitches (10%)
• Game Crash (4%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Chaingy	Glitches	12 hours ago
Saint-Maximin-la-Sainte-Baume	Online Play	1 day ago
Campinas	Sign in	2 days ago
Toulouse	Glitches	3 days ago
Noisy-le-Grand	Glitches	4 days ago
Colomiers	Online Play	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  burdened by moderately average purpose (@cheapspace4rent) reported 3 minutes ago

  @UbisoftSupport It has been a month since I sent a support ticket for my issue and no response. My 18 year old ubisoft account has been reset to level 1 with over 17,000 xp needed to level up, which is insane.

• 
  Aram Zangana (@LegendOfAram) reported 5 minutes ago

  @DestinLegarie @Ubisoft Had some issues too when I played a while back. Thankfully there are mods and stuff to help fix it but it’s annoying that fans have to do it for Ubisoft.

• 
  Frost (@NullbloxiaNews) reported 6 minutes ago

  @j2001mj2001m Another Ubisoft issue..??

• 
  XeR0🧸🦧🐧 (@888XeR0) reported 7 minutes ago

  @OddSteamReviews I stopped giving them money the moment AC Unity launched a complete broken mess. Never again. EA and Ubisoft are on my permanent shitlists. I don't give a flying **** what they develop or publish. If they touch it, I'm not buying it.

• 
  Dylan Mashiki (@dylan44mashiki) reported 15 minutes ago

  @SlySinatraa It really does. Problem is Ubisoft rushes their projects

• 
  Tankahma (@tankahma) reported 18 minutes ago

  @Matt_The_Last @BigLipRadio @Ubisoft Bro what modern game that isn’t a LS game isn’t available to play anymore? This is not an issue for sp games. I guarantee you you’ll always be able to down load AC BF from July 9th till you die.

• 
  Noah (@smSpinkels) reported 18 minutes ago

  @UbisoftSupport I HAVE A BIG PROBLEM. I WANNA CHANGE MY UBISOFT GMAIL, SO I DON’T LOSE ACCESS TO MY STUFF BUT TECHNICALLY MY GMAIL DOESN’T EXIST. IT’S AN OLD ONE AND I GOT IT FOR MY BROTHER, BUT I CAN’T SEEM TO CHANGE IT OR DO ANYTHING WITH IT? WHAT DO I DO?

• 
  Patrick Gallowski (@patte_do) reported 18 minutes ago

  When is Ubisoft going to fix the server issues? It's really annoying to keep getting kicked out of the game. #ubisoft #thedivisiongame

• 
  Nose | 📺 Invincible S4 (@NoseOfDeath) reported 20 minutes ago

  That would've excited me back in the day but modern Ubisoft sucks so they'll ruin it. AC1 has its issues but I feel it doesn't need a remake.

• 
  ThreeSixXero (@ThreeSixXero) reported 22 minutes ago

  @Arrrrash Tbf that was leaked about 3-4 years ago at this point. They wanted to make Infinite the central game for Halo in many ways (kind of like what Ubisoft wanted to do with AC) but between all of the technical problems and the overall flop of the game they canned that idea.

• 
  Jekam Videlek (@JekamVidelek) reported 23 minutes ago

  @Pirat_Nation No problem Ubisoft, I will now pirate all your games and pay the pirates instead of you. 🫶

• 
  BRATOR (@imbratorX) reported 24 minutes ago

  @Dragoondish @Ubisoft I have no problem with their imaginative takes as long as they create a new IP and do whatever they want with it.

• 
  VSN Eaglex99 - عمر (@Eaglex_99) reported 25 minutes ago

  @T3br6 We didnt complain or ask to be merged into EML we had MENA league thats what we asked for and still asking for, Ubisoft merged us into EU and caused so many issues last year and this year too, some T2 tournaments didn't allow MENA players but we didnt complain about that too

• 
  Roli (@GamingNaRoli) reported 28 minutes ago

  @Mxolisi_Gwala_ The other day I was so angry because Ubisoft wants us to log in each time and they cannot even transfer my save files from one device to other? Now I just have to randomly sign in to play a single player experience, which you can't even pirate on a PS5? What the hell?

• 
  Xilence (@TribaaLChief) reported 28 minutes ago

  @imbratorX AC 3 is still decent I hope it's AC 1 and then AC 2 in that order.. Ubisoft has infinite money making glitch if they just remake old AC games and they're going in the right direction it seems

• 
  . (@Zorklis) reported 32 minutes ago

  @SlySinatraa the problem with Ubisoft is that they split up all the cool tech into all the various games, while Rockstar shows it off in one big game

• 
  ViciousWolf🐺 (@ViciousWolf7) reported 37 minutes ago

  Good to see @Ubisoft hasn’t done a thing to fix the servers after how long of it kicking people out?

• 
  Seneschal Orcberg (@SOrcberg) reported 38 minutes ago

  @joshrekrull @Miyu_Cheesycake @AyakaMods Yeah, it was pretty redundant atp. Just let us login in the app like zzz already had. And yes, launching Siege was the worst with the ubisoft launcher.

• 
  Edco (@cloud154532) reported 38 minutes ago

  @SynthPotato Could just be a problem with Ubisoft. They still sell Ghost Recon Woodlands but the game legitimately takes 7 minutes to boot for me because I have hyper threading enabled. It boots normally if I turn it off, but I'm not constantly gonna do that just for one game

• 
  Dodi Heyoshua (@JoshuaDody) reported 41 minutes ago

  @TheDivisionGame typical ubisoft. you give us a reason to grind with the kitsunebi/cherry blossom event, only to nerf the rewards right after. as a returning player trying to fix my builds, this was my only way to bridge the expertise gap. thanks for making it easy for me to quit again.

• 
  伊月曉人 (@dagaminboi) reported 44 minutes ago

  @k1rallik What but I thought Ubisoft was the problem

• 
  👑 ЯR 🇭🇹 (@ReyRetro1) reported 46 minutes ago

  @Ubisoft why you doing this. you had the formula in you hands with the assassin creed 1 up to revelation. 3 was ok black flag was great, you lost me beyond that. but seeing Hexe i was excited to see it but ya took away the main thing that was excited about. FiX IT

• 
  George (@longearedfox) reported 48 minutes ago

  My issue with this is, I’m not confident there’s anyone left at Ubisoft that actually understands what AC1 was trying to be I’m just worried they’re gonna turn it into just another open world Assassin’s Creed game, but AC1 is a linear game at its heart, with open levels

• 
  Jolder (@bigmountking) reported 53 minutes ago

  @THExMONSTERxMAN @imbratorX @MetalMonkeyThe7 The main problem people have with assassins Creed is that there’s nothing to do another issue was the chain killing people would go on 30+ chain kills so Ubisoft gave you the option between stealth and going on said chain kills

• 
  Razin Shah (@ThisisRazinShah) reported 54 minutes ago

  @SynthPotato The older Ubisoft games are having issues with newer hardware. I tried playing Splinter Cell Blacklist on my PC and the game would lag like its running on a potato. It would be unfair to expect Ubisoft to support games that are 15 years old on new hardware

• 
  Solyant (@Solyant1) reported 55 minutes ago

  @J19_Gaming89 100% agree. That said: The problem is that you can't. Companies like Ubisoft and Microsoft sell you empty discs... Nintendo tries to normalize GKC... Gaming is heading in a very weird place at the moment.

• 
  ThatzJay (@NotThatzJay) reported 55 minutes ago

  @SynthPotato Then I saw not too long ago, that apparently Ubisoft were having huge problems or something with Farcry 7 again I don’t know how true some of this is, it was just rumors that I saw floating around on the internet

• 
  @chacachaca13 (@CB47192501) reported 56 minutes ago

  @DROHUNG @TheDivisionGame two words: Massive Ubisoft. they couldn't balance a scale if you gave them two, five pound weights. When I get home from work, the first 20 minutes or so are either lag spikes, delta-03's or both. I got my apparel, (mid) and stopped farming. 1 in 5 or 7 drop rate from squads.

• 
  CrystalChloe (@CrystalChloe5) reported 57 minutes ago

  Respectfully, the problem here is that you're trying to play a Ubisoft game. Ubisoft puts as much care into the technical side of game development as they do the creative side which is absolutely none.

• 
  samm (@simmmo91) reported 58 minutes ago

  @DestinLegarie @FootLettuce98 @Ubisoft Sorry to hear man that’s sucks . Nothing worse than when you want to play a game and it’s just not working. 😣 I feel your pain