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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 71% Sign in (71%)
  • 14% Online Play (14%)
  • 10% Glitches (10%)
  • 2% Matchmaking (2%)
  • 2% Game Crash (2%)
  • 0% Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Metz Sign in 21 hours ago
Metz Sign in 22 hours ago
Paris Sign in 23 hours ago
Metz Sign in 1 day ago
Metz Sign in 1 day ago
Bey Game Crash 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • cuuj_
    cuuj (@cuuj_) reported

    New season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run? Riot games are doing it right, maybe take a page out of their book?

  • cuuj_
    cuuj (@cuuj_) reported

    New season brought so much! - New map - Dokka rework - New gun! - Ranked 3.0!!!!! - More cheaters…. - Significant FPS drops…. - Rollback glitch….. - Queuing EU and somehow getting Asian servers…… People complaining about the new ranked system proves they didn’t play ranked 1.0 but the cheaters are a serious problem, first game of the new season I had blatant cheaters. Every 2nd game in emerald is a closet or rage cheater. @Ubisoft it’s time to stop abusing your loyal player base and actually remember to turn on the anti-cheat every new season and maybe help out the people that can’t afford NASA pcs by making the game easier to run?

  • SilentWraith87
    Robert Gough (@SilentWraith87) reported

    @FootLettuce98 @JakeSucky realistically they'll either pull a Ubisoft/Division 2 and reverse the decision to end live service on D2, or take a few months, discuss what to do and relaunch D2 as Destiny Infinite or something. They already have the game, the update leaves the game in a pretty good spot.

  • CrazyRuckusN64
    CrazyRuckusN64 (@CrazyRuckusN64) reported

    true even though i got the south park games already i would defo get them for free cuz ubisoft still forces you to login even if you buy fractured on steam, and ubisoft does this thing now where if you are not active for a really long time you lose access to everything. which is annoying because that game is fun to mod

  • Bbaps97
    fish (@Bbaps97) reported

    @Ubisoft fix ur game

  • faeatthemezz
    Fae (@faeatthemezz) reported

    I remember wondering wtf they were doing when they just kept adding stuff to the subscription and raising the price. Not only did they go hard on the unsustainable model of trying to push everyone to use xCloud because they wanted it to act as a demo service, I don't think anyone was asking for them to add EA Play...and all characters unlocked for Riot games...and Ubisoft titles...and so on and so forth if it meant raising the price.

  • TTBN_GAMING
    TTBNGaming (@TTBN_GAMING) reported

    Anytime I see reports like this, I wonder what happened to all the "sources" those grifters had at Ubisoft that were available when AC Shadows was in the zeitgeist. Weird how they've never broken any news after all that

  • enes_navruz
    Enes Navruz (@enes_navruz) reported

    @JeffersWO1 @Ubisoft Had this problem; @KalyCTI on X fixed it.

  • Sugaaav2
    suga🌠 (@Sugaaav2) reported

    Spent 2 grand on a pc to play ps5 cause @Ubisoft can’t fix cheaters infiltrating their game

  • igameorsm
    Chris (@igameorsm) reported

    @UbisoftSupport @Ubisoft I can’t login to my account and I have absolutely no idea why and it won’t send me a password reset link

  • Revision_124c41
    Gareth Walker (@Revision_124c41) reported

    @Grummz AAA needs to re-evaluate how it's spending its money. Not throwing money at the problem. A lot of the time what they are spending on is way out of scope of what is expected for AAA. I mean hear is the definition of AAA: "AAA is an informal industry classification for high-budget, high-profile video games developed by large studios and distributed by major publishers." It just means a bit more to get that extra sheen that a AA can't quiet reach. Let's be fair here AA while improved a lot over the years isn't able to reach certain plateaus. Expedition 33 had its fair share of issues that I wouldn't have encountered in a AAA game. Might have featured a bit more content as a AAA game. AAA doesn't mean, it has to be open world or have live services. That's just Self Destructive Game Development that exists in the same venn diagram bubble as chasing industry trends instead of setting them. While niether of those two things are inherently evil in the industry, they are a problem when that is all gamers have to play. Variety is the spice of life and 30 failing live services would make anyone turn their nose up at the selection. Then blowing those budgets on ideologies instead of just crafting believable worlds, is art trying to force life to imitate it, instead of the other way around. That's a sure fire way to set your wallet on fire (literally) instead of your points of sale (figuratively) with customers demanding your product. This idea of AA vs AAA is ridiculous, it has nothing to do with either category. It boils down to those with extra blowing corporate money on bullshit schemes instead of doing as they are meant to function. Not enough money to build engine tech. Ubisoft has had 3 long running engines at its disposal that it could have easily challenged Unreal Engine by distributing to other vendors, but they don't have enough confidence in their games to release the tech and license it. A competing model would have been nice. Same applies to Fox Engine, Decima, Crystal Tools, Luminous Engine, RE Engine, and countless others. That could have helped pay for development as well as lead to development standards improving significantly. Better tools, better games. Competitive engine tool suites, competitive improvements in that space. Meanwhile we have morons like Yves Guilmote talking about the AAAA game and driving his publishing company and development studios into the ground while trying to influence culture instead of letting culture influence his product. Xbox is toast so long as they don't come to grips with these problems. Switching to UE5 from slipstream(?) probably one of the dumber things they've done. Glad Activision didn't pull the same **** with the CoD engine and finally unified their tech. say what you will about BLOPS7, the game has become infinitely more stable than entries in the franchise from 5 years ago and has started to allow them to really start dialing up features and bring back old ones that weren't easily ported between two separate engines. What about Id Tech? They have this bad *** engine used for doom, what is even happening there. Miss use of resources.

  • processangel1
    Dominic Booth (@processangel1) reported

    @assassinscreed Ubisoft are in serious trouble if they cannot make a good game this year.

  • ix_lemon
    IX Sofia (@ix_lemon) reported

    @RaymanForSmash This was only because toys for bob was sent into COD hell in between Crash 4 and this btw, it was only after they broke out of there as independent studio that they manged to get approval to make this While ubisoft has a team built FOR rayman games now so

  • inscrutableguy
    Abhishek Singh (@inscrutableguy) reported

    @UbisoftSupport @ANNO_EN @Ironfeasttv Im having a problem with the creation of a new account on ubisoft and since I don't have an account I can't raise a ticket . Do look into this .

  • jonezkaranja
    just jonez (@jonezkaranja) reported

    @Ubisoft hello am having a hard time accessing my ubisoft account keeps telling me that i have attempted to login and i havent login to my account in years? I have dm support in twitter but zero response kindly assist...i cant even login ubisoft connect to playstation

  • hhaaddiidd
    sapnu puas (@hhaaddiidd) reported

    @UbisoftSupport why am I not able to login to ubisoft connect with my creds? it says there's an error but didn't mention what causes the error When I try to login thru the web, it says my account is blocked due to multiple failes attempts, like wtf and it has been 2 days

  • SWAFFELENN
    SWAFF (@SWAFFELENN) reported

    Anyone else getting server issues in Rainbow Six Siege right now? disconnects, packet loss, or high ping. Ubisoft pls fix #RainbowSixSiege #R6S

  • Hiroshimself41
    El hiro 🌿✨ (@Hiroshimself41) reported

    @RaymanTogether @chef_of_games I heard somewhere that if Ubisoft were to cancel the game, they'd face a lot of legal trouble. I'm not sure about this, but if it's true, it sounds pretty bad 💀

  • cybercaturday
    hear me out (@cybercaturday) reported

    could this be the longest running live service ubisoft game of all time? how is it still up??

  • Error888Unknown
    GAMING (@Error888Unknown) reported

    Insider reports indicate Ubisoft’s next Ghost Recon, codenamed Project OVR, missed its internal alpha milestones due to planning errors and tight deadlines. #Ubisoft #GhostRecon #GamingNews

  • sgemma582
    KamaroRN (@sgemma582) reported

    @UbisoftSupport So the player continues to miss content & ability to obtain anything from prior, current or new events until Ubisoft Support fixes the issue. Additionally, my agent was fixed the last time within 2 days & then removed again 2-3 days later. So what compensation will I get. NONE.

  • Imravnos
    IMRavnos (@Imravnos) reported

    @Shurikanblade @AussieGamr As to re-releases, Nintendo has been doing this since the Wii. Just look up the list of re-releases, remasters and remakes. It may surprise you. To be clear, this is NOT a “Nintendo” problem, it is a AAA problem. Sony and M$ do this as well. As does EA, Ubisoft etc…

  • CameTooFast
    Alex (@CameTooFast) reported

    Hey @UbisoftSupport @Ubisoft @assassinscreed I know Black Flag Remastered is almost here, and I'm excited to play, but I'd really like to clean up the multiplayer achievements for the 360 and One version but the servers are incredibly spotty. More often than not, it's impossible to connect to the servers and it just puts you in limited mode. Can we please get a fix before the new game drops?

  • T22Jarrod
    JT, Game feedback (@T22Jarrod) reported

    @InternetH0F Only way Xbox could make that happen is if they buy or partner with Ubisoft & save them from their own greedy & bullying business tactics, making the games Ubisoft fans actually want instant of live-service Concord like flops!

  • yoavdontmiss
    yoavdontmiss (@yoavdontmiss) reported

    @_xFenrir @Virtua_Neon The funniest part is that it cost them less than what a company like ubisoft or sony waste in a year. They just don't make live service slop

  • belzer88
    Rob Johnson (@belzer88) reported

    @Ubisoft is 6 years not enough time to fix the Keener boss fight glitch? You want people to quit playing your game? Don't fix very old glitches...

  • baundiesel
    baun (@baundiesel) reported

    Layoffs suck especially when done by a division under a multi trillion dollar company but this is happening amidst Ubisoft layoffs and rumored job cuts coming to Playstation as well. These journalists know these things, they know this is a industry wide issue, why play dumb?

  • airoywy
    Airo 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@airoywy) reported

    @KSR6S the biggest issue is the EML challenger circuit clashes, there are no entry fees for T2 primary or secondary tournaments as they are with Ubisoft. Your idea of running them every week is good but it clashes with other tournaments that have T2 points and your doesn’t

  • USPatriotNavy
    K (@USPatriotNavy) reported

    @UbisoftSupport More issues logging in to Ubisoft. What is going on with you people?

  • lukmills
    Luke (@lukmills) reported

    @just_nearly @pcgamer And you are the reason the industry sucks. The reason EA and Epic and Ubisoft still exist and thrive. You are the problem.