Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 29: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Sign in | |
 Chauché |
Sign in | |
 São José dos Campos |
Sign in | |
| Bridgend |
Game Crash | |
 Brussels |
Online Play | |
| Bridgend |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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名無し/J.Doe
(@Doe774) reported
@Ubisoft @UbisoftSupport I downgraded Ubisoft Connect 10565 to Uplay 9803 and it seems to fix the connectivity issues to the server of Splinter Cell Blacklist. Thank you.
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Dashergameplay 🔞
(@Dashergameplay) reported
@CookieSkoon I grew up woth so many games and i remember when Bungie was really good amd no they are just a greedy mess, Ubisoft too and all they make is live service stuff, blizzard how it is now, Activision used to make other games than cod, i honestly consider Capcom the decent one now-
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Teefer 🇪🇺🇳🇱
(@Thorsten_) reported
@LordShaxxy Did that, left Ubisoft cust service and now own a translation business
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Not a Thick Boi
(@bedlamiteboi) reported
Hey @UbisoftMTL @Ubisoft! I just want you to know that I'm having heart problems because you can't simply ban these MnK adapter cheaters from consoles in @Rainbow6Game. Actuality, I think you can but just don't want to. This game is doomed on consoles!
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Raivel Wenben-Taula
(@RaivelWenben) reported
@Ubisoft @PlayXDefiant customer support can't help me with my account being hacked. really can't recommend. it's useless to make a report and wait for a response but can't solve the problem being hacked by someone. very disappointed with this game especially UBISOFT and GROWTOPIA customer support.
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Samuel
(@ModerateInAll) reported
@redlianak Ubisoft seemed like the worst. Turns out Act/Blizz has them beat. I think the shock is you can find the problem up and down. Executives, Middle Management and general employees keep having issues. It's just the whole thing is bad.
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Raivel Wenben-Taula
(@RaivelWenben) reported
@UbisoftSupport @growtopiagame cust support can't help me with my account being hacked. really can't recommend. it's useless to make a report and wait for a response but can't solve the problem being hacked by someone. very disappointed with this game especially UBISOFT and GT customer support.
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Omar zezo
(@Omario129) reported
@RaivelWenben @UbisoftSupport @growtopiagame Bro ubisoft's support is the best support I have ever dealt with, they are very helpful, they solved many problems for me in siege
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SRN AyeeTrain
(@AyeeTrain) reported
"A ubisoft service is currently unavailable. Please try again later" SOMEONE PLEASE HELP
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Alien
(@Alien66877625) reported
@UbisoftSupport Hello, When i try to launch Assasin's creed unity, it says ubisoft service isn't available
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Mentaelis 🔞
(@Mentaelis) reported
@Wonton_ @Evissanth I don't feel the need to justify playing wow, but acting like it is NOT an industry wide problem and like a game like NW/SWOTR etc. better because there are current investigations is just naive. Remember ubisoft said they have same issues, Riot has a lawsuit. Fix the industry.
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Koda89 - ENVTuber 🦑👁🦑
(@KodaKazar) reported
@SetosSweetHome @JimSterling Problem with Yves is he and his family literally own Ubisoft. So the only way to oust him is for the company to be wrestled from his family. Ironically that hostile corporate takeover that came damn close to actually happening from some years back probably would have solved that.
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Spartacus
(@Spartacus_115) reported
@Inter230407 @Much118x Yeah you're not wrong about that, which is why the fan base is pretty split on not wanting assassin's creed to be an RPG anymore, but I hear Ubisoft ain't gonna let up on making it a RPG as possible for more live service. It's sad
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kaleb
(@kaleb76171363) reported
@Ubisoft please fix ash and Sofia or I’m deleting this **** game
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Raven
(@spruebox) reported
@andersmanifesto Between Steam and UPlay, I have all of the Ezio games (had to buy Rev on UPlay via Humble Bundle due to a problem with the DLC on Steam). In fact, I think I have all of the pre-Origins games but 1, LOL.
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Cor_Negron
(@Cor_NF0167) reported
Is there a particular reason I cannot claim the bow? Did the headshots not count? Do they need to be made in a specific way? Or is this an error/bug on your side? Not to mention I have problems with Ubisoft Connect not loading or taking an eternity on my PS5
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Thee SycoTik 2020-1
(@TheeSycoTik) reported
@Ubisoft should discount @realUNOgame on all platforms cuz of all the issues it has. Especially online capabilities. I tried playing on my PC numerous times in the past via Ubisoft launcher and the online room almost always crashed.
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Raivel Wenben-Taula
(@RaivelWenben) reported
@growtopiagame @Ubisoft customer support can't help me with my account being hacked. really can't recommend. it's useless to make a report and wait for a response but can't solve the problem being hacked by someone. very disappointed with this game especially UBISOFT and GT customer support.
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Zaiah Fox
(@8isaiah8Isaiah) reported
@UbisoftSupport Assassins Creed Brotherhood will not connect to Ubisoft connect with the error "A Ubisoft service is currently unavailable. Please try again later." I have gone through all of the troubleshooting steps, nothing works. Every other game is working though.
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Raivel Wenben-Taula
(@RaivelWenben) reported
@GhostRecon @Ubisoft customer support can't help me with my account being hacked. really can't recommend. it's useless to make a report and wait for a response but can't solve the problem being hacked by someone. very disappointed with this game especially UBISOFT and GROWTOPIA customer support.
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Devon
(@KillswitchNow) reported
@Jordrl66 @jasonschreier @JeffGrubb Meh, CDPR's only real fault is that they should have gone back on their plans to release it on now last Gen consoles (it was definitely broken for PS4/XBone). It was less buggy for me on PS5 than most Bethesda and open world Ubisoft games are but they all get a pass lol.
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Zilqh
(@Zilqh_) reported
@ShawkR6 @Ubisoft plz fix ur awful game
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keenan
(@phatnawts) reported
yo @UbisoftSupport @Ubisoft can you fix yo goddamn launcher man this “service unavailable” thingy is awful
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Tyler Mendez
(@Mendezmade85) reported
@UbisoftSupport it say error connecting to ubisoft server. it's been like that for 3 days now. I've walked threw all the trouble shooting. all my other ubisoft games work
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Sam Strake
(@SamStrake) reported
@ArtfulTakedown And the worst part about Ubisoft (and riot iirc, though I have friends that work there that really like it so I'm less certain about that one) is that they just kinda ignored the problem and waited for something else to distract the masses.
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Charles Randall
(@charlesrandall) reported
Ubisoft Connect needs to be retired until they can fix the fact that every time I launch it it needs 3 UACs prompts due to updating. Steam hasn't needed me to click a UAC prompt in years and years. Not sure what Ubisoft did wrong but I would very much like them to fix it.
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Andres Miramontes
(@Andy_to_beast) reported
way to go @Ubisoft, yall dropped a deccent character and now he is broken ggs
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Alannah Guevara 🏳️⚧️🏳️🌈
(@PrismosPickle) reported
@VGC_News This doesn't matter. What matters is that Ubisoft protects abusers and any media outlet not calling them out for it is part of the problem.
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Kenneth Fox
(@kennyboyfox92) reported
@LadieAuPair It's an industry wide issue clearly. It's just Ubisoft and Activision that have been exposed.
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David Burgerman
(@bopman15) reported
@UbisoftSupport i don't give two shits about ubisoft until they fix their company