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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 65% Sign in (65%)
  • 17% Online Play (17%)
  • 12% Glitches (12%)
  • 4% Matchmaking (4%)
  • 1% Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Isola Maggiore Sign in 3 hours ago
Lomé Sign in 4 hours ago
Aïn Kercha Sign in 1 day ago
Tizayuca Sign in 2 days ago
Paris Online Play 2 days ago
São Paulo Sign in 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Please_Xplain
    Please Explain (@Please_Xplain) reported

    @Ubisoft I can't create an account. Tried 30 times. error error.

  • BlackShinuchiha
    BlackUchiha (@BlackShinuchiha) reported

    @Ubisoft Ubisoft fix your god damn loging about 17x or more I have to reset my password to get in to Ubisoft connect

  • OttoXXVI
    Otto (@OttoXXVI) reported

    @Ubisoft @GhostRecon Yo, can we get a fix for the 20min launch times for the game. On Steam if that helps.

  • 3xhumed
    Exhumed (@3xhumed) reported

    @happy__mathias @GhostRecon I was just on the Steam forum, and sure enough, there were countless comments about it again. The cpu (e-cores) issue hasn't been fixed. Unbelievable. @Ubisoft

  • DrunknMonkeyy
    Rick (@DrunknMonkeyy) reported

    Why does your game crash a thousand fkn times after an update? Uninstall from steam, try to install on your dogshit app and it takes me right back to steam....JFC get it together @Ubisoft @Rainbow6Game

  • Sirnoobwulfgr
    Sir Dwulfgr (@Sirnoobwulfgr) reported

    @Malik_Tanveer77 I am not defending them, My problem is people creating the wrong image. Like there is so much that is wrong with ubisoft games and these people are out here complaining about the one thing that is not?

  • McBidens
    McBidens 🍸🌹🌸 (@McBidens) reported

    **** Ubisoft support man, you open a case to get something fixed, something you've tried every possible solution for and find out you can only fix it through ubisoft directly doing something. So you write out a well thought out case and your response back is "you can't do *insert thing I was very clearly not asking them to do* so I will be closing your case, you are free to reopen one if you have any further questions, thanks for your understanding." and then you just can't write back to them. Omg man I can't.

  • urlocalxeno
    urlocalxeno (@urlocalxeno) reported

    @JimSplib @Ubisoft ye how to fix this ****

  • xDarkWiffster
    Cliff (@xDarkWiffster) reported

    @XBOXWire @XBOX Ubisoft still hasn’t fixed wildlands. Start up the game first the first time. It’s fine, but after you close it out. And then reopen it. It’ll never load..you gotta disconnect your device from the internet to resume playing

  • Sirnoobwulfgr
    Sir Dwulfgr (@Sirnoobwulfgr) reported

    The problem with remaking the older Assassin's creed games is that most of what is there cannot be reused and as we saw with black flag resynced, most of the new stuff ubisoft adds is ***.

  • GraffTheChrono
    Graff (@GraffTheChrono) reported

    @jexworld_ They don't exactly get to decide what to focus on when their parent company is telling them what to do and funding all their projects. It sounds like you have an issue with Ubisoft not BMG.

  • kratzy76au
    Wayne Nice Meet YOU . (@kratzy76au) reported

    Had PS5 issues last stream and now its repaired, l have had a look and l had 400hrs back on this game from the day of its release @GhostRecon @Ubisoft

  • ThaSwampDonkey
    ThaSwampDonkey (@ThaSwampDonkey) reported

    I still want to know if @Ubisoft is going to fix @GhostRecon Wildlands on PC. I as well as others with newer PC’s can’t launch this game in Steam or Connect. It has an infinite loading screen. Any updates if this will be fixed??

  • Dudufd3467
    Dudu (@Dudufd3467) reported

    @dance__base I completely agree with you, Ubisoft killed Just Dance with the way they migrated the game, forcing Xbox One and PlayStation 4 owners to buy a new console, They removed a wonderful online resource to replace it with one that doesn't even work properly and has lag.

  • killer_sneak
    KillerSneak (@killer_sneak) reported

    @GhostRecon Can’t claim it from my iPad so this is not a “claim” your game. This is false marketing. I can login to my account fine, I can’t claim the game as I need to download Ubisoft connect for what ever 1990’s reason.

  • _DanT64_
    Dan (@_DanT64_) reported

    Anyone ever had a ps5 issue where no Ubisoft discs read? Perfect condition, have worked no problem before, and every other physical game works fine, but not a single one of my Ubisoft discs work? “Can’t recognise the disc”? @UbisoftSupport @PlayStationUK any solutions?

  • DreDogin
    Dredogin (@DreDogin) reported

    @Ubisoft Broken , please fix just tired

  • FinalBoss_io
    FinalBoss.io (@FinalBoss_io) reported

    You bought The Crew. Ubisoft kept the kill switch. That’s the whole live-service trust problem in two lines. Publishers spent years training players to accept "ownership" that expires the moment servers stop making business sense. Then they act surprised when people stop believing the next promise. Stop Killing Games matters because preservation isn’t just nostalgia. It’s a line in the sand on whether selling a game means anything after the quarter closes. If a company can take your purchase, flip the OFF switch, and call that normal, you do not own a game. You own temporary access with better box art. "Just trust live service" aged exactly how everyone with a memory said it would.

  • stefano_vene
    Stefano Veneziani (@stefano_vene) reported

    @Ubisoft @UbisoftSupport Sealed Shadows Collector's Edition (March 2025) - figure has factory defect. You denied warranty because I bought it on Vinted, even with original receipt. Still under 2-year warranty and sold out. Please fix this.

  • chaos_1x
    Chaos_1x (@chaos_1x) reported

    @BnderSad People have said the hate was overblown. That it was making big issues of small things, or it wasnt made for those who dont like it. But shouldn't a creator naturally want to avoid making any issues? Not just ubisoft, but so many keep pretending outcry isnt worth listening to

  • RainingChipDraw
    RainStar🌧️⭐️ (@RainingChipDraw) reported

    Why ******** does Ubisoft connect lag my tf2 #killubisoft

  • Bngstew1
    Bngstew (@Bngstew1) reported

    @vStar925 1. Ubisoft ALWAYS had issues. 2. If that was the case wouldn’t rockstar have stopped making good games after GTA3? But instead they made great game after great game, for multiple consoles including handhelds. You have zero clue what you’re talking about.

  • kismet_kismet13
    Kismet13 (@kismet_kismet13) reported

    @YankeeFreeUSA once i summon the mental energy to login to ubisoft connect again im gonna play this.

  • BobBobersonWTFE
    Bob Boberson (@BobBobersonWTFE) reported

    Nevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon

  • Josh_Hammond96
    Josh Hammond (@Josh_Hammond96) reported

    @deeple101 @Ubisoft @assassinscreed Yes but usually wasn't an issue for me for something like this

  • eggaVEVO
    ari (@eggaVEVO) reported

    @trashtaki @emzy_leigh "why does it here?" because it's a live service game based on licensed music and that's how licensed music works. fortnite festival has the same problem also the price increase was most likely because ubisoft is financially in the ******* dumps rn

  • Hunteri_
    Hunter (@Hunteri_) reported

    @SpawnYaardReply I think the real problem is that Ubisoft could never make an interesting modern day in the franchise

  • YFPixel
    YourFavouritePixel (@YFPixel) reported

    @TheMaskedoneXD @GameSourceTM the real problem is that they need to make revenue of their games, which they longer can with solo games. Ubisoft should stop their single games aproach and focus on a GameAsAService FREE2PLAY Model (look Genshin and similiar) SET in the MODERN DAY

  • TheAnnaji
    GP游戏脉动 🎮 (@TheAnnaji) reported

    @Maki_Hirasawa That’s our problem with Ubisoft. They can’t write good stories anymore

  • LordDoujinshi
    Doujii (@LordDoujinshi) reported

    @KratosTwin Im on the "**** sony wave" but like...i hate ubisoft and still deal with their sign-ins. Tokon runs well on my end too so im not hating the game, however i do hope they fix performance for my fellow PC players bc they're missing out