Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/25/2025 23:40

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWernigerode Online Play
FranceClermont-Ferrand Sign in
FranceSaint-Malo Sign in
FranceGouvieux Game Crash
FranceLaon Game Crash
United StatesEllensburg Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_Scaphandre Spoopy Scaphandre🔞🎃 SORAAAAAAAAAAAAAAAAAAAAAAA (@Dr_Scaphandre) reported

    @mrpyo1 @ChaosEater999 People who do both still force people to download their launcher. Playing GTA5 and RDR2 for example requires the Rockstar Launcher, even though you bought the game on Steam. Siege requires UPlay. Apex requires Origin. And so on. It’s annoying and caused other issues

  • ZiiiiNskyyyy ZiiNsky (@ZiiiiNskyyyy) reported

    @VnmzR6 @_Hife_ @Leonski_R6 I'm not an expert on this very topic and there can be many exceptions when it comes to specific things like this but by my basic understanding of German civil law it's very unlikely that ubisoft would be forced to issue a warning ban first. If that is their policy it's by choice

  • bunnylungzzz ♡ 𝒷𝓊𝓃𝓃𝓎 ♡ (@bunnylungzzz) reported

    @UbisoftSupport Crashing back to desktop with no errors actually being showed. I tried to create a ticket and incude my dxdiag & msinfo but you are stopping people from chatting to support currently or submitting tickets on the ubisoft site. 💀💀💀💀

  • FireMrshlBill FireMrshlBill (@FireMrshlBill) reported

    @CarmineColalil2 @Vokun_ @shinobi602 No issue with not liking the game, I didn't work on it. Just too many people look at previous games with rose colored glasses and trash the new ones. And saying it was half-assed is taking a shot at the people that worked on it (the actual people, not Ubisoft as a company).

  • hashtagmediaguy Hashtagmediaguy (@hashtagmediaguy) reported

    @4Most_gg Ha. My wife never lets me forget I have @Ubisoft esp after the rate hike. Now if I can get the code I’ve heard there is to fix whatever is making me hang glide so shittishly. Or maybe I’m beyond help. Lol

  • GR4FFIXXZ GR4FFIXXZ (@GR4FFIXXZ) reported

    @ubisoft @ubisoftsupport Been trying to get ingame since midnight & enjoy my gold edition, Keep Getting OFF PISTE 1 Error for the past 21h already on @RidersRepublic with no luck

  • max294847737 Max294847737 (@max294847737) reported

    @RidersRepublic @UbisoftSupport Also Ubisoft connect has a problem for players that had the 4 hour trail. We cant have acces to achievements or challenges that are already completed

  • SlylokYouTube Slylok (@SlylokYouTube) reported

    @UbisoftSupport Considering their Ubisoft connect is what if the problem... Pretty bad look

  • HarisBinAmir1 hba777 (@HarisBinAmir1) reported

    @RidersRepublic I have bought the game on the epic store.When I press play , Uplay opens, everything is fine and then the splash screen shows up for a second and disappears and the game doesn't open.Kindly provide a fix for this.

  • BarcaStona Papi Margo (@BarcaStona) reported

    @UbisoftSupport @RidersRepublic I can’t even login to the game :( the UBISOFT CONNECT screen just keeps popping up every time I say connect me now.

  • DaMegaTaco DaMegaTaco (@DaMegaTaco) reported

    @UbisoftSupport I was using it through Ubisoft connect... I'm guessing there's an account ID or do I just send my login email? I mean the games great besides this issue, but getting locked in the ranking screen and getting forced to reset wasting the limited trial was disappointing...

  • MarkOtte Beardy Man (@MarkOtte) reported

    @UbisoftSupport The issue is resolved. It’s with Epic Games. I refunded my Epic purchase and rebought it directly at Ubisoft. It works now. Thank you!

  • andywonghi Andy (@andywonghi) reported

    @FarCrygame I’m pretty sure the black screen crash is caused by Ubisoft Connect. Disabling the overlay can solve the crash. But when I reinstalled the game I couldn’t find English language selection after 20 hr playing in English without issues before the update. Please fix Ubisoft Connect!

  • SIN_apps Bow (he/him) 🌊🌊🌊 (@SIN_apps) reported

    @Ubisoft re #FarCry6 WHAT IS UP WITH THE EFFSTARSTARKING CONSTANTLY RESPAWNING BAD GUYS??? Seriously, this should be a fun game but playing the game a chore. I haven't regretted buying a game this much since I picked up Homefront... Fix this for the love of God!

  • joshrobb23 BigJosh23 (@joshrobb23) reported

    @FarCrygame @Ubisoft The PSN trophy That’s Puzzling is glitched and will not unlock after I got ALL 15 criptograma chests. Is this a known issue? I’m s there a fix for this? Only trophy I need for Platinum!!!🙏

  • TheHomiiie Homie | Fire Everyone (@TheHomiiie) reported

    @da_prisma @Rainbow6Game Other games at least makes strides to fix the issue. Console still has an MNK issue when Ubisoft can fix it by talking to Sony and Microsoft to help with the issue. But they choose to continue to nerf guns that make it harder for controller players and better for mnk players.

  • d4rkfallen Michael Bryant (@d4rkfallen) reported

    @shinobi602 Didnt think it would be f2p but that doesnt rule out a live service game which they absolutely would sell plus load it up with crapton of mtx. Shame visually & mechanically the ac games are fantastic but ubisoft pushes mtx way too much for my taste. They are much worse than ea

  • JoeTheAltGamer JoeTheAltGamer (@JoeTheAltGamer) reported

    @BasicMeta @PrimeElude @GhostRecon I meant that Ubisoft could issue a patch to allow for it on ps5. The hardware on the console can def handle 60fps

  • HeheFunnyMan 🗿 (@HeheFunnyMan) reported

    @Ubisoft For gods sake, FIX FOR HONOR. I have never seen such a broken game before. The game can be incredibly fun to play sometimes, but most of the time it's just a person using a f*ck ton of light attacks or abusing another ability (aka shugoki's hug), and the other times, you'll just-

  • RustyShackleman Rusty Shackleton (@RustyShackleman) reported

    @HatokTalk Admittedly I also hate that I have to work for a living but I feel like Ubisoft is more part of the problem

  • NukeR6S Nuke (@NukeR6S) reported

    @Plerto_ @MrPope @Ubisoft Honestly, like I don’t know the rest of the dev team besides some of them and Pope but the worst ever dev team I have ever seen in terms of dealing with the game, the game was killed by some changes and the way they won’t fix the cheating problem and it’s sad to see for the game

  • SlyCerberus Nick 🎃 #bringbackslycooper 🦝 (@SlyCerberus) reported

    @crack_bandicoot @chloe_india_ It's actually super fun. I got it like 57% off from a price error like Ubisoft deserves.

  • HeheFunnyMan 🗿 (@HeheFunnyMan) reported

    @Ubisoft For honor is a fun game, but issues like this make the game not fun and sometimes unplayable. So please, just figure out how to fix your game.

  • ERFAN13079 ERFAN103079 (@ERFAN13079) reported

    @Ubisoft Please ubi release remastered of AC unity and AC syndicate the performance of these games on new gen consoles are terrible unity is 900p and syndicate with those light issues are unplayable please fix your gems on PS5 and XBOX series X⚘

  • ev_ford Evan Ford (@ev_ford) reported

    I do not care about most characters in Ubisoft games, and that's primarily because so much of what they're saying doesn't really correlate to the events actually happening. There's a disconnect. And it's all because Ubisoft cares more about caricatures than characters.

  • aracereal Arapoopi (@aracereal) reported

    @Ubisoft fix it ***** tf

  • IllegalBeing208 Kenny Sanchez (@IllegalBeing208) reported

    @Ubisoft fix your game smh, just got a 2 hour suspension after my game got ddossed

  • GoatArmageddon A spooky goat blocks the way 🐐👻 (@GoatArmageddon) reported

    @niklander2 I can't believe they're having so much trouble just remaking Prince of Persia 1 it shouldn't be that hard but then again Ubisoft have forgotten how to make real normal games

  • PHANTOM___XZ Jenesis (@PHANTOM___XZ) reported

    @ChrisRulfWidell @shinobi602 I heard they’re turning it into a live service game and officially confirmed by Ubisoft a couple of months ago. As an employee, if you have any say on this, plz stop this from happening. It’ll kill the franchise

  • hilario_cassio Jedi Patife 🇧🇷 (@hilario_cassio) reported

    @Ubisoft is there any problem with the servers? I'm in a unranked match that isn't loading. Everyone in the match already closed the game and reconnected to eliminate the probability of one of us being the problem...