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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 63% Sign in (63%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 5% Matchmaking (5%)
  • 4% Game Crash (4%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Colombes Matchmaking 2 days ago
Mantes-la-Jolie Online Play 4 days ago
Mulhouse Sign in 6 days ago
Brussels Sign in 6 days ago
Amane Aït Oussa Sign in 8 days ago
Lorient Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @UbisoftSupport Oh dear @Ubisoft team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • MobbD3296
    CrazyG (@MobbD3296) reported

    Is there any news on a fix for the ubisoft connect version of Ac Black Flag Resynced? The parkour fps drops and freezing in cities and forts. Been like this since the first update. The bug reporter is loaded with this issue. @UbisoftSupport

  • Keaten88_2
    Keaten (@Keaten88_2) reported

    @MKobokerz @cnnp16 @Black_D_Gamer1 They absolutely can afford it. The issue is usually data speeds, as an Ubisoft engineer mentioned about Star Wars Outlaws. The cartridge tech is fast enough for a lot of games to be read off of, but not all. Other situations are just publishers like NISA or Sega being cheap.

  • FunGaming44
    Fun Gaming (@FunGaming44) reported

    @assassinscreed @Ubisoft @UbisoftSupport New Cloth Physics causing lag during parkour in like Nassau as example. AC Black Flag #acblackflag

  • _Lando7763
    Lando, the Chef (@_Lando7763) reported

    If I'm still playing your "narrative-driven adventure," we're approaching 80 hours, but you haven't given me a new gameplay mechanic or anything new since hour 6, and I'm just hitting checkpoints across a world map, we've got a real issue. The oversaturation of "Open-world" titles from the likes of UbiSoft and Bethesda were just as detrimental to the gaming industry as Free-To-Play cash grabs and Hero Shooters.

  • QuirkismBH
    ?quirkism (@QuirkismBH) reported

    @Studdering @Slow00Motion @Ubisoft The irony of calling someone else a retard, while having a stuttering problem

  • spiritmousee
    spiritmouse (@spiritmousee) reported

    @Gazz_54 Yup,and all the shills and bots are begging for people to stop. Acting like it's not working,every day,means it's working ;) Im not here just to keep physical games alive,I'm here to no longer support a company who hates me and doesn't appreciate the decades of me supporting them. Ubisoft can rot,Sony can rot, journos can rot, SBI can rot. I don't care. There will always be someone better to take their place.

  • klinbandit
    NotAyomide (@klinbandit) reported

    @Majora3RE It’s fine, my main issue apart from the regular Ubisoft filled to the brim map was the level scaling; enemies are way too spongy and unless you’re using a broken build it gets tiresome fighting the waves of mercs the game sends your way.

  • Kaizar_3
    KAIZAR underscore 3️⃣ (@Kaizar_3) reported

    This game went from being a sequel of an acclaimed platformer to a ******* space sim prequel nobody wants. Ubisoft should release it and let the ship their on crash already.

  • ParkerMoss5151
    Parker Moss (@ParkerMoss5151) reported

    @assassinscreed FIX UBISOFT CONNECT

  • The_Darksirius
    DarkSirius (@The_Darksirius) reported

    @JamieMoranUK Lets not forget EA Play Pro and Ubisoft Connect where you can play those publisher's games DAY 1. Yeah, but Gamepass is the problem.

  • fartfootjob
    evil entity (@fartfootjob) reported

    Ubisoft won't let me play my copy of Rayman Legends I hope they crash and burn!!!!!

  • THEFINALBOSS223
    FINAL BOSS (@THEFINALBOSS223) reported

    @assassinscreed Fix ur stupid ubisoft connect app tht ruined my entire save file fuckkkk uu

  • Brickster86
    jokers wilde (@Brickster86) reported

    @Ubisoft black flag resynced on the kenway missions only allows you to go for the art pieces once. Meaning because it won't show up after mission failed and I have completed everything else in the game, I need to know if there is a fix for it or if I need to restart from scratch.

  • AvnerR6
    Avner (@AvnerR6) reported

    My take from the org side is simple. Payments need to come out earlier. Giving a 2 month+ window leaves far too much room for orgs to not pay players who are no longer under contract. We have built into our contracts that if we are more than 2 weeks late on payments we forfeit our license and that should become standard. Give players recourse against missing salary. @OutlastGamingNA has survived for so long because we honor our contracts(which is the bare minimum) not despite of it. Disputes are one thing, fraud is another. Good orgs will only benefit from bad actors being ousted from the scene. Pay amount is another issue. Unfortunately economics don’t yet support every team paying high salaries. In the mean time, ensuring at least guaranteed payments are made, players are protected, and orgs have opportunity to grow revenue, allows the scene to grow substantially while investment grows to support more livable wages. I strongly believe the team at Ubisoft and blast are making major strides and the scene continues to get healthier. I look forward to continuing our investment in R6 and helping in a small part to make the scene fully competitive and financially viable in the near future.

  • KindredUK
    Lee Wignall (@KindredUK) reported

    2 days ago i could play #assassinscreedblackflagresynced with project lasso and now i cant jump without my gpu going from 99% to 1% WTF this game has soo many issues on the PC through Ubisoft+

  • DuckinFickhead
    🤘😎 (@DuckinFickhead) reported

    @Ubisoft Don't put out a patch if it's just going to **** **** up! Getting controller lag real bad now. #BlackFlagResynced

  • KingCheesus
    TheHarshReality (@KingCheesus) reported

    Xbox has been killing it on the consumer side lately. Strong backwards compatibility on consoles that now extends to PC too, with original Xbox games playable on Windows and handhelds with upgrades. -Disk to digital conversion is in testing and rumored to roll out soon so you can turn physical discs into digital licenses. -Better Game Pass subscription with more day-one games, added perks like Ubisoft+ and EA Play, and improved cloud streaming. -More consistent first-party game output hitting the service regularly. -No deleting your account just for not logging in if you have purchases tied to it. -Plus solid Play Anywhere support and cross-play focus. It’s funny how some outlets twist these pro-consumer moves into negative narratives, probably to downplay how Sony has been more anti-consumer with things like ditching physical games and restrictive policies.

  • niceassfreak
    sweatshop owner (@niceassfreak) reported

    @xtsymdma bro the **** keeps ******* crashing @ubisoft fix ur game

  • ardennashh
    nash (@ardennashh) reported

    @Ubisoft @Rainbow6Game I KNOW YALL SEE THEM CRASH REPORTS. FIX THE ******* GAME BEFORE I TAKE THAT TRIP. THERE IS NO REASON MY GAME SHOULD CRASH TWICE EVERY GAME.

  • LegalizeTax
    แท็คซ์ Tax (@LegalizeTax) reported

    I doubt even Gabe could fix Ubisoft (because it's publicly traded)

  • Fabiocastro185
    Fábio Castro (@Fabiocastro185) reported

    @assassinscreed Oh dear @Ubisoft @assassinscreed team, even when you get something right, you make mistakes. Please fix the freezes introduced by yesterday's 1.0.4 update for Black Flag Resynced. It's ruining what was previously a perfect experience. Thank you.

  • DraculaIsLameAf
    SlightlyBlackMale (@DraculaIsLameAf) reported

    @FatWalrusKing @Ubisoft What fix to khatun?

  • papajones_31
    FRANCISCO (@papajones_31) reported

    @Ubisoft Plis Fix your dam game, AC Black flag, I can do parkourt without my screen get freeze every single time

  • wuxinzisha
    Xīn Zǐshā (@wuxinzisha) reported

    JESUS ******* CHRIST. Logins don’t equal income for Infold y’all have got to stop talking out of your asses. If a live service game isn’t making money, regardless of if people are logging in, it won’t stay online. Ask Ubisoft about their live service game they shut down last year

  • EliteGameDrops
    ✨PLUS ULTRA ✨ (@EliteGameDrops) reported

    What have you guys done having the same issue 😭😭😭 @Ubisoft @assassinscreed

  • researchwi
    research (@researchwi) reported

    @Ubisoft @Ubisoft How to Fix RTX 5060 Screen Flickering in Watch Dogs 2?

  • bunchofnumbersD
    Der Ältestenrat (@bunchofnumbersD) reported

    @BadWolf90_ They complaining about the repetetive ubisoft formula. If a game does that good, no Problem but rebirt has one of the borings sidequest ive ever had to do

  • AnggeloC95
    Anggelo Consiglieri (@AnggeloC95) reported

    Hello @UbisoftSupport , I am trying to create an account because I already own Assassins Creed Black Flag Resynced in Steam. Each time, a message that says "There has been an error, please try again later" appears in the Ubisoft web. What can I do? I don't want to refund the game

  • SinfulplayZ
    👹Sinfulplayz❤️ (@SinfulplayZ) reported

    @TheDivisionGame @Ubisoft on the mission in warlords of new York Parnell won't spawn in for the boss fight it's glitched and I don't know how to fix it