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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pontivy |
Sign in | |
 Alta |
Sign in | |
 Lanús |
Sign in | |
 Pärnu |
Online Play | |
 Embu |
Sign in | |
| Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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FirstP
(@firstplaysone) reported
@MapleBGaming @AaronPICAR @Nick_Marseil Linux are totally non existent and represent 4% of total share. I own almost 1K steam and epic games and never had an issue on windows except for some walk arounds for some old Ubisoft games but nothing special. And tons of games don't work on linux, it's not user friendly.
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Simon Maxson
(@Simon_Maxson) reported
@assassinscreed Put the Radiance of Anubis outfit on Ubisoft Connect for Origins and fix the Oasis Initiate outfit in Mirage! Or hell, make an Anubis Outfit DLC cosmetic pack or something
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Gregory Kennedy
(@gkennedy903) reported
@tyler_c_world They cut the content outside the animus because of so many fans complaining about it just like they took the RPG route because fans complained saying all the games played the same, Ubisoft’s problem is them listening to the fans too much because fans don’t know what they want
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JorRaptor
(@Jorraptor) reported
@Ras_Al_Him @TheTrue_Seal I totally agree with these points, it seems that there were reasons why Ubisoft wanted to keep Shadows way more grounded (maybe because of hexe?), but by doing so they removed parts that make the series unique. This is more about a choice they made, not about content they are holding back for later. As for the Modern Day no idea what their plan is/was, but it's not working.
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🐻DisBearity | RTS, TBS & RPGs
(@Disbearity) reported
72% of game devs think Steam is a Monopoly.. Well **** its like if you create a great customer service and relations the maybe EA, EPIC & UPlay could catch up...
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NeoGurr
(@GurrNeo) reported
@Dexerto "The problem isn't that there is a monopoly, the problem is that such monopoly isn't in our hands." -Epic games, EA, Ubisoft
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ml88
(@ml8820) reported
@JoeFromSeattle1 If these other PC store front would do better. It wouldn't be a problem. Epic is trying to still monopolize the PC store front and killing games in the process. Ubisoft tried and look where they're at. Yet, they talk about Steam being a monopoly.
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Dr. B
(@TheChamp2105) reported
@madcap412 Hogwarts anyone? But you act like those 4 games were 10/10 lol. 2 of those games (Ubisoft) are mid at best. 1 game was free for me and it was still bad. The other is just trash and that’s why it died. Idk why people say “woke” is the problem. Games can be bad, “woke” or not
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Kalopsia
(@KalopsiaAggro) reported
@ShitpostRock Epic, gog, ea, ubisoft, bliz, many other company's all have launchers. That all sell games .. issue is no one but gog and steam listen to there customers
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Leon Ergüzel
(@09leooon) reported
@TheCrewGame game is freezing so much even on ps5 😭 pls ubisoft fix that 💔 i waited the whole day for this update and can’t play a single race bcs it lags every second..
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Redanddead12345
(@redanddead12345) reported
@LookAtMyMeat1 The gaming market is just a skill issue for million dollar corpos lmao Nintendo vs palworld Epic vs steam Scammers vs steam Ubisoft, ea, rockstar, all having launchers and stores that suck ***. Its simply not wanting to be pro-consumer Itch and GoG do okay because they are.
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Luke
(@LuweDev) reported
@LookAtMyMeat1 Yeah because the consumers loved having Origin, Ubisoft, Epic Games, Blizzard, Riot, and Microsoft launchers... Whats even the issue? Steam aren't being that anti-competetive, consumers just don't like having multiple apps. Also Steam charges developers 30% like most other places
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job eagle
(@jobeagle5) reported
@Trickster1899 @Exorzirkus @Pirat_Nation Ubisoft built a new creative studio to fix this issue they have. We wil see how it will work out in ubisoft next game
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Elite Sixteen
(@EliteSixteen) reported
No clue what today’s PS5 UNO update @Ubisoft even fixed. Issues still there: - No Mercy still broken - Bots freeze when draw stacks overlap - 7/0 swap phase still locks the game - Network connection crashes - Joined players on a draw and or challenge can lock the game
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porkinscopilot
(@porkinscopilot) reported
@Pirat_Nation I wonder if some of the sale slide this could be attributed to Ubisoft + which has day and date on pc and Xbox. They also had a sale early in there year where they gave a year of the service for pretty cheap
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Michael Solseth
(@mas8705) reported
@RolanNyan1 @ThePixelRobot @Genki_JPN *sees Ghost of Yotei as the talking point* *sees poster post Ubisoft as the counterpoint* I feel like there is a bit of a disconnect here…
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Mohamed :)
(@Hamidgx027) reported
@TheCrewGame @Ubisoft @_CeeDeeThree fix PS4 version ASAP
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Silver
(@SilverSideUp12) reported
@UbisoftSupport @Ubisoft when can I get my account back, I’ve received nothing about this issue. It’s been a week since I sent in a ticket, I’ve had nothing but automated responses. I just need to change my password.
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Division Legend
(@division_legend) reported
@TheDivisionGame It’s a sᴄꭤm. I followed all the required steps, yet I never received the LMG blueprint. The support team repeatedly claimed it was there when it wasn’t, and the issue still hasn’t been resolved until now, after more than a year. @Ubisoft @UbisoftSupport
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deezy🇨🇦
(@DeezythaGhost) reported
@TheDivisionGame You guys need to fix it or make it a daily project or a ubisoft connect rewards for free or maybe unlock them with the units
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Manuel Hillebrand
(@ManuelHillebran) reported
@JohnnyGaming9 @Fn_Loathing @millieamand None of these games sold well. ACS hasn't broken even yet, GoY barely broke even. Doing well is something else. ACS is the worst selling Ubisoft game in the last 5 years, GoY sells nowhere near GoT. You're coping pretty hard.
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LUPASAN
(@LUPASAN2) reported
@tyler_c_world Ubisoft literally ****** it. They saw what Activision was doing with COD and thought AC could be a money glitch. Sadly they were correct because mfs just kept on buying the slop and making excuses. BUT DONT COMPLAIN ABOUT! Because Twitter
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I am here to talk ****
(@stuckinmahead1) reported
@UbisoftSupport It works w every other game it is in fact a Ubisoft problem, my internet is Ethernet so it’s most definitely not that. I have less than 20 ping in game
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Helma Lennartz
(@Helma_Lennartz) reported
@Gulag_bob @Pintle04 @Bloomser1 Uplay is so god-awful I used to have to go into program files and run one of the exes as an administrator to bypass some broken part of the launcher, then I just stopped caring enough to bother.
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vurtue
(@imvurtue) reported
@imthaqil the biggest issue is ubisoft trying to tell the players how to play the game. "oh this operator does his job really well, make it so its a pain to use so that you have to always have a teammate roaming with you." they make it so we HAVE to play it a certain way to be successful
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moshipsword
(@moshipsword) reported
@CallMeViCtoR @jifferey 99% of that is because there are so many problems with other launchers and they are significantly harder to fix example I have been playing for honor recently but Ubisoft connect went down even though I play the game on steam it has to go through Ubisoft so even though game 1/2
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Mohamed :)
(@Hamidgx027) reported
@TheCrewGame @Ubisoft FIX PS4 VERSION AND GIVE US OFFLINE MODE
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EarlSkrubb 🇵🇸 🇨🇩 🇸🇩
(@FactoryReeset) reported
@SteveRudzinski @tyler_c_world pretty sure it's not the creative team the issue, but Ubisoft's higher up realizing how much money the IP made and decided that instead of giving it closure, they were gonna milk it to death.
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Hard Reality
(@Universal_Ken) reported
@LookAtMyMeat1 Well thats only a small part of it The reason Publishers are mad is because their own distribution platforms where they keep 100% are not surviving EA Origin (One of Battlefield Developers literally said don't buy it on Origin it's not working go buy it on Steam) Ubisoft Uplay
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Alexander
(@Alexand43068630) reported
@TheCrewGame It's no wonder Ubisoft is in such trouble.