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Ubisoft Connect

Ubisoft Connect down? Current status, problems and outages

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 63% Sign in (63%)
  • 19% Online Play (19%)
  • 8% Glitches (8%)
  • 8% Game Crash (8%)
  • 2% Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
New Delhi Sign in 10 hours ago
Berlin Sign in 20 hours ago
Montbéliard Online Play 1 day ago
New Delhi Sign in 1 day ago
Clarkston Online Play 1 day ago
Marseille Glitches 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelthomqson
    michaelthomqson (@michaelthomqson) reported

    @UbisoftSupport Fix the ******* uplay overlay on R6 it freezes on my screen and when it does work, it has a 30 second delay on my screen

  • downorwhaet
    - (@downorwhaet) reported

    @Lyss_0420 @assassinscreed @Ubisoft Well theres millions of people that doesnt have issues aswell so it can still be nominated because of that

  • lrc1024
    Lou Cirigliano (@lrc1024) reported

    These are the issues I’m having. Background and player like strobe lights! Already rebooted 3x and re-downloaded the game 3x as well. Nothing is working! @assassinscreed @Ubisoft

  • walkerofdarkne1
    Walker of Darkness (@walkerofdarkne1) reported

    @ProjektMelody I stopped buying Ubisoft games after they decided to start their Uplay service. The last game I bought from them was Heroes of Might and Magic 5...which makes it nearly 20 years old. So yeah, **** Ubisoft. With a spike-covered *******. Big ******* spikes.

  • WilleDeburger
    Will (@WilleDeburger) reported

    @BrimsonRafaele @SWAFFELENN @BikiniBodhi He's pointing out something else Ubisoft can work on...which is a way more important issue than ubisoft connect.

  • PXLTRON
    PXL's pocket dimension (@PXLTRON) reported

    @UbisoftSupport Ubisoft, I seriously need help regarding my account. I can no longer verify my current email, or change to a different email, due to the current address being a Yandex Mail account. It was a genuine mistake, but I have no way to fix this on my own. Please help.

  • WheatoMan
    mark partridge (@WheatoMan) reported

    @xboxuk Can you get ubisoft to fix the screen tearing?

  • n0nagesimus
    tulay | lady eivor simp (@n0nagesimus) reported

    THE BUUUUGS IN VALHALLA I HATE IT. PLEAAAASE FIX IT UBISOFT

  • realrawspitter
    tiam laghaei (@realrawspitter) reported

    @watchdogsgame dear watch dogs can we please get another patch for the Xbox series x and the Xbox one thanks the community of Ubisoft wants to play the game not crash every 15 min or so thank for making a great game

  • JettSeriesX
    Jett (@JettSeriesX) reported

    @Ubisoft @UbisoftSupport So as much as I'm absolutely loving AC Valhalla I'm not "play it completely through twice" loving it. Any word on fixing the achievement problems?

  • SandboxQuint
    SandboxQuint (@SandboxQuint) reported

    @Colteastwood @Under_Ach1ever @dark1x Has Ubisoft addressed the Series X issues at all?

  • TheeSycoTik
    Thee SycoTik 2020 (@TheeSycoTik) reported

    @ProjektMelody Yeah, Ubisoft's launcher sucks. Had UNO on it, the game would constantly crash whenever I attempted to play Online. Friggin' hate Ubisoft.....

  • NThadood
    Nate_thadood (@NThadood) reported

    @UbisoftSupport @Rainbow6Game The new Uplay system yall have for R6 is very slow and has a lot of issues granted it looks cool but cool doesn't replace efficiency. the last system was 300x better then the one you have now. can you guys please switch back until you fix it thanku

  • TedLingers
    Celestial Explorer................. (@TedLingers) reported

    @StuartGullick1 @Anthony12445 @Assassins_UK Me too, I also have same issue trying to upgrade my ps4 Watch dogs legion game to ps5 version. Same issue, so tells me there is major issue on ubisoft's end, would be a simple patch surely. Apart from those issues I am loving this ps5, such fast loading times :),and silent :p.

  • Anakin0
    Anakin 07 (@Anakin0) reported

    @UbisoftConnect @NimbatusGame @StrayFawnStudio I'm having too many problems with the new ubisoft club interface on PC, I can no longer disable notifications without using Do Not Disturb :(

  • taffyandboo
    Charlotte Haglauer (@taffyandboo) reported

    @lisee2000 @AskPS_UK Seems to be happening with Ubisoft games unfortunately PlayStation and Ubisoft don’t seem to be acknowledging the problem

  • DisDudeMike55
    Mike Gaskill (@DisDudeMike55) reported

    @assassinscreed @Ubisoft Any fix for no audio bug in Valhalla?

  • pradeep_kanchan
    Pradeep Kanchan (@pradeep_kanchan) reported

    @RoomHelper @XboxGamePass Ubisoft will come around if nobody is using their service. Give it time

  • OhZoinksScoob
    Jed (@OhZoinksScoob) reported

    THIS IS THE SECOND TIME IN LESS THAN 2 HOURS THAT MY AC VALHALLA HAS CRASHED ON ME FIX YOUR GAME UBISOFT JESUS CHRIST

  • Binday3264
    Binday (@Binday3264) reported

    @assassinscreed Fix bugs then worry about your awards. Ffs Ubisoft.

  • Ant_Ellsworth
    BuiltInOneDay (@Ant_Ellsworth) reported

    @NVIDIAGFN Can’t get my @Ubisoft connect games to work. Ask to login but no keyboard shows up so I can log in.

  • ChaskyHenry
    Henry Chasky (@ChaskyHenry) reported

    @watchdogsgame Ubisoft i must honestly ask what the hell were u doing these past 7 to 8 months when this hame was originally supposed to release in March?what?i bought this game on my xbox one x and can't even play it cuz it continues to crash.this happening for like all platforms.Unacceptable

  • CloakShot
    Cloak Shot (@CloakShot) reported

    @Ubisoft @LifeatUbisoft. @UbisoftSupport fix your shift f2 plz its slow as crap

  • MurKiR6
    MurKi | Te (@MurKiR6) reported

    I usually say if it isn't broke donf fix it... Uplay was broken and they somehow managed to replace it with something that more broken... Ubi connect is doooogggg!

  • SrchFPS
    Srch (@SrchFPS) reported

    @DefianceR6 Lmao. All I can tell u is the uplay client is dogshit. I can’t help you there. I haven’t had that problem

  • DaBeardOfZeus
    Richie Fernandez (@DaBeardOfZeus) reported from Fountainebleau, Florida

    @assassinscreed @Ubisoft Fix “the big finish” quest, a lot of people are stuck in the middle of the quest bc of this.

  • ajramseyart
    Amanda Ramsey- Online shop is Open! (@ajramseyart) reported

    this is so devastating. I had no idea and I cant go back and try again. I want my wolf, @Ubisoft please fix this soon and let me get this ability. 🙏

  • lanxreeda
    Majes lanxreeda (@lanxreeda) reported

    @AmadeusFink To be fair. @Ubisoft make games so glitchy I dont know if it count as a glitch or a standard ubifost feature. Next year Assassins Creed 'insert random time period' 2 characters to play, 100+ game breaking features, buy it now for only £80!!!

  • sheriniann
    Ryan (@sheriniann) reported

    I know the uplay dashboard is broken but it looks hella clean compared to before

  • MysticalOS
    🧔🏽Adam (@MysticalOS) reported

    @assassinscreed I actually did watch valhalla reveal on twitch ages ago. In fact I never miss ubisoft events. However, the bayak outfit is locked. no credit. Surely you’ll add way to fix this at some point? I recall having problems with watch dogs event too but you fixed that 1