Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (18%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 2 days ago |
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Game Crash | 4 days ago |
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Sign in | 4 days ago |
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Sign in | 5 days ago |
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Matchmaking | 6 days ago |
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Sign in | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Danilo Costa Viana (@Dancovich) reported@SpeedGod_CDN @nan0werx @JezCorden Then they should give an option to personalize what you want from Ultimate. CoD isn't even the main issue, Fortnite Crew, Ubisoft classics and EA Play are all services not everybody wants but they all need to pay for.
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Prufoss🪐 (@Prufoss) reported@tekaysonblitz @ItsIsaacBW Ubisoft don’t give a **** I bought and sold many Account Never had any Problem, the Account marketplace is big
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Sikoo (@Sikoo00796228) reported@UbisoftSupport I am contacting you to ask the availability for Live chat service for Ubisoft support in regards to a false sanction on my Rainbow six siege account. If you do have any info of the available days you guys are able to live chat please feel free to lmk
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bruhlord (@deuse76) reported@Nezzzooo This game when it came out - was a buggy mess - infamous Ubisoft graphical downgrades - 0 personality protagonist - broken online mechanics - overhyped to oblivion - extremely bad narrative and lackluster 0 tension finale There's a reason this game isn talked about these days.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Wild Cloud☁️ (@WildCloud420) reported@OzgurCreativity @GamewithDave Just pay for internet, a gaming pc, the videogame itself, the repairs on your pc, and you're straight, oh wait also you need a phone to authenticate your account and if you want to play Ubisoft games you need to use their service, also you need to sell your unborn child's soul.
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Simon Goldenstein 🇮🇱🎗🇫🇷 (@SimonGolde14312) reported@ManwithoutF @StarWarsOutlaws Ubisoft is ill-managed by a family of dumb frenchmen called Guillemot. The son of the founder is supposed to fix the company but everyone is laughing at this loser who has neither experience, nor talent ...
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Tavo (@TAVOASAP) reported@UbisoftSupport Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate
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EVOL (@MAK28622) reported@YesAIfound @WildG_Jeff Ubisoft, and others company, Is the great example of to why PIRACY never DIE, nor LEAVE. VALVE somehow solve the problem and SOMEHOW others make the problem back. I want to play R6S (I did btw) but do I really need to make a acc for play a goddamn game???
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Bendak Starkiller (@Bendak5tar) reported@Du_dggg Honestly, we don’t, the only thing I think of is your rampant issue of foreigners trying to sell garbage under the Eiffel Tower, Ubisoft/slop and expedition 33.
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Özgür E. Ersoy (@OzgurCreativity) reported@JoonasRautiain1 @RinoTheBouncer ACS isn't THAT bad as a singular game. The worst mistakes were made by Ubisoft as a company. The worst problem was using Yasuke and completely turning him into something he never was. Ignoring the real story of Yasuke and disrespecting his legacy.
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Thomas Sonnenberg (@thomasony1912) reported@UbisoftSupport Hi, recently I've tryied to login on my ubisoft connect to play Rainbow six, but my account had been suspended, the messege said that i should try again later or change my password, so i changed my password and tryied again, on the app and on the site.
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Dylan Farnum (@RealBoneyStark) reported@Enraged_Postman @Ubisoft @TheDivisionGame Lmao the whole system broken.
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Rowan Kyle (@KyleRowan11331) reported@nerdx_inked @Atraindemain @hard8_times Imagine now those who had budget cheap PCs with 3600. Would you mock them for inferior hardware and performance just like you mock console players? Steam is not the only launcher and links to others depending on game. EA App, Ubisoft Connect, Rockstar - broken pile of code
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Bert (@Demonking8860) reported@RavenMentore I agree the main issue with The Assassin Freed franchise is, Ubisoft constantly goes from character to character without giving the past characters a send-off or any information on what happened to them after their game.
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ghost (@Ghostwriter260) reported from Ibbenbüren, North Rhine-Westphalia@Ryangofett_2490 @deathstarweapon But that's not the ubisoft developer problem either, which looks completely different with them
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KetZal (@KetZalj2t) reported@RavenMentore Oh absolutely. The problem is that Ubisoft just one and done's it with their historical periods nowadays, even though some of them can be milked for more like they did with Ezio in the Renaissance. Not only that but we can expand into later events as well (again like Ezio did).
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Cody (@Coadylicious_) reported@JezCorden yes 100% remove cod,fornite and Ubisoft classics. cod is something i always bought until it came to game pass. its something ill buy if it leaves. remove those and get gamepass down to what it use to cost AND be honest with us on why its not working.
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Xylus (@Xylus19) reported@DestinLegarie I only played the last cod because of gamepass. I don't buy them, never have. Played some zombies and liked it. Wouldn't buy them though still. I doubt cod is the problem. I think fortnite, ea, ubisoft, riot etc is the problem.. Need a tier between premium and ultimate.
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Average Player (@issaslothboi) reported@Ubisoft you guys need to deal with the amount of bots trying people's passwords on your login. I get so many spam account login attempts. It's seriously out of control. My friend was steam banned because someone hacked his ubisoft account and hacked on siege which went 2 steam.
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Jonathan.G (@Jonathan2134) reportedUbisoft self-serving "idiot" who causes massive problems for Video Game industry, etc. Erasing the Crew big example why Video Game companies, etc want your money and give no ownership.
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Ramon Powell (@crnbread) reported@UbisoftSupport I am unable to login to my Ubisoft account. Sent over 5 tickets to Support, issue is still unresolved. Unable to play anything division since Monday.. this is very frustrating, new season active, and I can't fully participate.
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DanX (@X64611488X) reportedHi @Ubisoft @UbisoftSupport @UbisoftLatam! My case #25821051 has been 'In Progress' for a few days. I’m really excited to play AC Odyssey but I'm still running into Error Sigma 4 in the Mexico store. Could you please help me check if there's any update? Thanks! 🇲🇽
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Tavo (@TAVOASAP) reported@UbisoftSupport @ANNO_EN Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Did you log in as guest from the beginning? I don’t exactly know how to link an account. Usually once you sign in with Ubisoft connect, it automatically makes your “guest” account your main account, but I’m not sure on this, it’s just a theory
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Jose (@JoseMP2101) reported@giancar73012035 I always come back to hyperscape from Ubisoft as an example, or even the finals. Both extremely unique games with a high skill curve, casuals don’t play them. It sucks but a company like Sony investing in a live service game needs casuals
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Dachi (@MrDachi87) reported@skoutintheskies @Randall85850773 @JoeFromSeattle1 Unfortunately, with some games it uses different extensions. To play games like Overwatch 2 and Crash Bandicoot, you have to download Battlenet, but also Ubisoft and EA make you do this too, not only on Xbox App but on Steam too.
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Sys (@Sys96466707) reported@DaniLeague @kodingnights @Pirat_Nation Yes. Certain publishers like Capcom and Square already remove it anyway, so it won't be a problem. But Ubisoft or Sega, they won't remove it, they'll happely resell you a new version of that game or just let it become lost media. Thats the problem, can't trust these publishers.
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te (@tedjiauw) reported@assassinscreed yo @Ubisoft give me my account back ive been trying to play creed n siege for 9 months and yall wont let me recover my ****. slow responding and bad service pls do better
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cat (@catsaysnonsense) reported@Pirat_Nation Steam has a workshop, community hub, personalized profiles, incredibly great support, a generous refund policy, and is overall stable in terms of being bug/lag-free. Battlenet/Origin/Uplay/EGS are just launchers, nothing more and aren't user-focused,but "how to sell more"-focused