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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (21%)
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Game Crash (10%)
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Glitches (9%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Freyming-Merlebach |
Glitches | |
 Prescott |
Sign in | |
 Rio de Janeiro |
Online Play | |
 Northampton |
Matchmaking | |
| Dreux |
Game Crash | |
| Paris |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tobias de Bruijn
(@adutchy76) reported
@UbisoftSupport It seems completely removing all Ubisoft connect instances from the system and then reinstalling AC:Valhalla fixed the issue. Probably something to do with that Connect doesn't support Linux by default, giving me a bit of a weird setup, as each game here comes with Connect
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Gabriel 'Nakiotu!' Beachy
(@The_NekoNoid) reported
@gameinformer idk, Shut it down and Rework it into something Interesting and not Live-Service, or Babylons Unity, in honor of Ubisoft
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ILewis
(@HoopzAllen24) reported
@Rainbow6Game i wanna 1v1 ubisoft team show our bad This game is maybe they will fix it
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FaithfulChickie
(@FaithfulChickie) reported
@Rainbow6Game Wow, you guys managed to make the @Ubisoft Connect less user friendly. Why? These changes make it harder to navigate. I’ll just stop opening the stupid thing until you fix it.
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IronicallyUbi
(@Ironicallyubi) reported
@borgixprxdeli @Ubisoft @Ubisoft y’all giving a bad name to the Ubi brand fix up
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4AFChloe
(@AfChloe) reported
So if you want to disconnect your phone number from one ubisoft account so you can add it to another (both accounts in good standing etc, the number is just linked to an alt, not my main) you cannot do so for THIRTY DAYS. and Ubisoft claims there's no way to bypass.
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Г ｓ⅃
(@fxdspotting) reported
@GTAonlineNews took them 4 years to fix/rebalance an issue that a company like ubisoft, activision or treyarch would’ve patched in weeks within it dropping lmao
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angelHDgraphics 🌖
(@angelHDgraphics) reported
@Rainbow6Game @Ubisoft why is your game so broken all the time? Paid for the year pass and now I wish I can go back in time and punch myself in the face.
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MrZerrtt
(@MrZerrtt) reported
Is anyone else having issues linking their phone number to their ubisoft account?
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Mugiwara_K3nshi
(@MugiwaraK3nshi) reported
@UbisoftSupport Hello there! I have a small issue with the new update, every time I try to invite a friend or just go to the Ubisoft overlay while in the game it doesnt open/appear and if I close the game my mouse gets stuck in the top left corner of my screen and I cant do anything
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Daniel Sampaio
(@DanXcel) reported
@GenePark Are you done covering Ubisoft/Activision games until they have better workplaces? Are you done covering Capcom games because they sold 5% of the company to Saudi Arabia, one of the most oppressive countries in the world? Are you done with games owned by Tencent? See the problem?
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Just.Milz
(@BfaMilz) reported
@UbisoftSupport Hello, I’m having trouble adding a phone number to my Ubisoft account and I’ve used 3 different numbers.
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Harry Vox
(@Sanguin3_) reported
@QuiteShallow Lol Ubisoft open-world games are the probably the most polished of all. The bugs are not the problem, it's the generic formula that they always stick with since it was invented (Far Cry 3, AC Blackflag, Ghost Recon Wildland, Rainbow Six Siege) plus some ****** monetization.
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Jason Bournemouth
(@EczemaBoy) reported
@robhoward79 @jeffcannata Yeah I think the elephant in the room here is Ubisoft creating a backlash where people are like, “Okay fine! Get rid of ALL map icons!” Problem is FromSoft already had an inscrutable storytelling style and now more so cos it’s fragmented over a giant, unmarked, untracked map.
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:)
(@iCgwRxxMtRtqLZD) reported
@UbisoftSupport Ubisoft, i ve tried the new season and have no complaints besides the audio. Audio feel like either broken or like the walls doesn't exist and everyone is 3 or less meters around you (your operator).
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TheMightyPooper
(@Themightypooper) reported
@Prutsirs_JayJay @Martin_Wolf @osamadorias Faur point. But we are "technically" knowledgeable about these things. Many aren't. And that's what From Soft needs to fix. Say what you will about Ubisoft games, and there's an argument to be made that the design is stale, the UX is top notch. I personally focus on it.
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DEVIL KING
(@DEVILKI01946047) reported
@Ubisoft y'all need to fix your stuff all I want to do is change my password and y'all won't even send me a email I tried it 15 times in 1 week
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✧ Mezton ✧
(@cringtom) reported
@UbisoftSupport I'm pretty sure this won't work, since people have already figured out that the issue is caused by Ubisoft Connect taking too much CPU usage. The problem is fixed after disabling the UbiCon overlay or bumping down process priority in Task Manager.
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Justin
(@JustinKirby) reported
@UbisoftSupport Also having trouble with the Ubisoft+ version on Windows 11. It either will lockup at the main menu or I’ll get like 10 solid minutes of play before it randomly closes. Is this being looked at, as well?
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Starboy
(@EaoOrozco) reported
@UbisoftSupport @Rainbow6Game @Ubisoft Damn it so sad that I can’t play the last day of the season because I’m afraid I might get banned and not be able to play the new season because of a glitch....
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🇫🇷
(@aseti_) reported
sorry @Ubisoft how on earth have you not managed to patch elo glitch?
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TC
(@discoware_) reported
Ubisoft store not working?
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乃ㄥ卂匚Ҝ ㄥㄖㄒㄩ丂
(@null_line) reported
@thatoldgamerguy I think the problem is leadership, they are the ones not allowing these smaller studios to achieve their vision, but instead forcing them into having the new hotness in the games. I doubt 343 wanted a Ubisoft open world Farcry rip off when they were making the lay out of H:I.
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Elօղ Mմʂƙ
(@ElusiveAnimal) reported
@UbisoftSupport When I try to login to Ubisoft connect it says "A Ubisoft service is currently unavailable. Please try again later.", what should I do?
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TheMightyPooper
(@Themightypooper) reported
@Prutsirs_JayJay @Martin_Wolf @osamadorias Fair point. But we are 'technically' knowledgeable about this. Many aren't. And that's what From Soft needs to fix. Say what you will about Ubisoft games, and there's an argument to be made that the design is stale, the UX is top notch. I personally focus on it in my testing. (1)
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Kringe, The Rotten Mind
(@vonzarovik) reported
****, I just realized it's a Ubisoft game, they'll probably add microtransactions, an open world, and a games as service model
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Walter_Wolf_22
(@WalterWolf221) reported
@Ubisoft how can you sell broken game for 50$ #Wildlands its good game but you dont do anything about game..????
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ella, elle l'a
(@bonuslesbian) reported
@UbisoftSupport hi i want to remove an old xbox account i no longer have access to from my ubisoft account so i can add my new one, but I can't do it without support and there's no way to contact support on you customer service page.
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Adrian Werner
(@AdrianWerner) reported
@Dransyo @Nibellion yeah. Huge. Biggest new IP launch of all time for Ubisoft for example. It hit just the right spot with the mix of typical Ubi design (which back then was a lot more liked), Clancy's IP and games as service mode.
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Divy_Dragon_Gaming
(@Divy_Dragon) reported
@UbisoftSupport uh.. and what if nothing helps..? because ive already looked at the troubleshoot guide and did anything that I wasnt 100% about it not being the issue XD. I have no issues with anything else.. except other games that require Ubisoft Connect...like Monopoly..