Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (62%)
• Online Play (19%)
• Glitches (8%)
• Game Crash (8%)
• Matchmaking (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Sign in	4 hours ago
Delhi	Matchmaking	1 day ago
Mittweida	Sign in	1 day ago
Erstein	Sign in	2 days ago
New Delhi	Sign in	3 days ago
Berlin	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kaezera (@kaezeraa) reported 6 minutes ago

  @UbisoftSupport @Ubisoft Is ignoring my DSA complaint and not allowing a human review of my ticket which is against article 20 of the digital service act. I lost a lot of money and i will keep posting this until i get human attention.

• 
  Maj Havoc (@MajHavoc70) reported 8 minutes ago

  @Ubisoft How about we get the service working huh??

• 
  itllBuff (@itllBuffYT) reported 9 minutes ago

  @TheDivisionGame Wonder if the broken armor directive not being healed by repair kits bug that's been in the game and happens 6 times a play session for 4 years will be fixed finally. It's Ubisoft so... Guarantee you it won't be

• 
  Casual Boy (@CasualBoy007) reported 9 minutes ago

  @thephukdi I thought this guy was smart, no he is an Idiot. If your product has issues then improve it. UBISOFT which is such a big studio is giving flops after flops. Your game should meet western standards.

• 
  Joshua Bell (@massaBeard) reported 12 minutes ago

  @NikTek Problem with Ubisoft is they always give more an illusion of a huge world, but in reality it's a bunch of copy paste ****.

• 
  dayeon (@defnotmooon) reported 13 minutes ago

  @BITETHEDESK wasnt this pack available only for those who pre-ordered game during the pre-release? either way, i think they need to contact ubisoft connect support cause that seems like a serious issue

• 
  Dudeston (@Sircalmore) reported 14 minutes ago

  @Ubisoft @assassinscreed. Sweet update but maybe fix the error where on load your Character goes through all the Kane and Kinu quests reward Items. She lists them like she is getting them again and then you lose all the items including the trinket to get back into the cave.

• 
  ChaosSingularity (@KaosSingularity) reported 17 minutes ago

  @Herpderp123123 @xShephardx You guys are so disingenuous. This game suffer from the exact same issues as all Ubisoft open world games. If this was a Ubisoft title you’d be calling it slop. You lying hypocrites.

• 
  MrBloodyAwful (@mrbloodyawful) reported 20 minutes ago

  Bloody hell UBISOFT fix your sodding game

• 
  Brocken (@brocken2464) reported 20 minutes ago

  @TheDivisionGame What's the status of the daily and weekly tasks that can't be completed through Ubisoft? It's not a problem for players using Steam. It's been like this since Thursday, but there's no mention of anyone working on it.

• 
  Voltorik (@Voltorik_) reported 22 minutes ago

  @mind_worm_ Maybe they should try not working for blizzard or ubisoft and then they'd have some joy in their life.

• 
  🏳️‍🌈 Lenny (@mvpslenny) reported 32 minutes ago

  @TitaniumRolo How can there be an Alpha Pack error EVREY SINGLE TIME I open one? Is the monkey throwing dice in the ubisoft server on holiday?

• 
  Aivan (@AivanSN) reported 35 minutes ago

  @Rainbow6Game yo is ubisoft connect still down??? i can't login to my account i keep getting the dolphin error or the lost connection i tried all the fix on the internet i even made a new acc cuz i thought i got banned for some reason

• 
  Owlz (@Owlz1865) reported 36 minutes ago

  @HuntressSellia I think the larger issue is just shoehorning in an open world to a game that's meant primarily to be linear, it just means the linear objectives take longer to get to for no real reward It happens a lot, particularly with Ubisoft games and makes them a chore to actually play

• 
  aaron thomin (@aaronthomin) reported 39 minutes ago

  @TheDivMobile i think the rewards stuff is broken because i gog my cross game stuff for resurgence but not for division 2 and they are link to the same ubisoft connect account

• 
  Toby Verboven (@MrTxbyyy) reported 41 minutes ago

  @lMxvment @UbisoftSupport @lMxvment file a complaint on signalconso! i literally got my account back this morning because i mentioned it, also when you file a complaint you have to send the support ticket and they send it to ubisoft, so if they dont fix it they could be fined

• 
  UJWAL (@ujwalmishra103) reported 44 minutes ago

  @Ubisoft Is this game live service or single player?

• 
  Creatinewarrior (@X420kinkbarkerX) reported 44 minutes ago

  @ManwithoutF @StarWarsOutlaws There have been a massive of updates, it released unfinished. I purchased it day one, played it, the next day receiving a email from ubisoft declaring since I played it before updating my save was broken and I had to start over. It was unplayable slop on release.

• 
  Oliver Jay (@ohjay117) reported 45 minutes ago

  @Ubisoft It feels Like to lag and bug around the world, core Game Sems Nice, you Serbe is a Alpha Version of that Game. Needs a lot , a lot of improvement or Game will die over time :(

• 
  archie (@archie72027) reported 49 minutes ago

  @UbisoftSupport @assassinscreed hey ubisoft support, i requested a manual review on my case and threatened a complaint about your company through signalconso about the problem i have and i have been granted my wish of a manual review but it has been over a week now and i have still got nothing. case 25811364

• 
  itllBuff (@itllBuffYT) reported 50 minutes ago

  @Ubisoft How about y'all fix the armor break bug that's been in the game for over 4 years. It happens constantly, especially in summit, armor break directive is horrible because of this. Repair kits don't fix it sometimes until you relog, which resets your floor progression

• 
  Necksplitter, Dark Knight (@TW0HEADEDBEAST) reported 51 minutes ago

  Ubisoft are being misblamed a bit here the actual port devs are SourceNext, who also made the RE2/3 "SourceNext" versions which were, ironically enough, the easiest to run on modern systems they also did the infamously broken DMC3 port Capcom don't even sell anymore

• 
  BunTrappy (@TrappyBun) reported 52 minutes ago

  @terminallyOL The biggest problem is variety, everysingle ubisoft game has the same 6 activities which all feel repetitive and boring after the 5th ubisoft game, crimson desert is new, if they made 10 games with this same list of activities then i'd criticize them too

• 
  ChaosSingularity (@KaosSingularity) reported 52 minutes ago

  @NikTek The game was genuinely decent. It was **** partly because it released broken, but mainly because it’s a Ubisoft game. This would’ve been praised to high heaven if it were made by some Asian dev studio.

• 
  xIronPonyx (@xXiRonpOnyXx) reported 56 minutes ago

  @Ubisoft awww cant make it to the stream coz im at work but i would loooooove a code. i wanna test out my 3070 despite having technical issues with the demo. 🙏🙏🙏 hope i can get a code.

• 
  Pedro (@AssassinoPedro) reported 57 minutes ago

  @terminallyOL The problem was that ubisoft filled the map with pointless collectibles made with low effort. I don't know about Crimson Desert but if most of it is quality side content that actually engages the player without feeling repetitive then it's better than ubisoft, if that's the case.

• 
  dekko | cw: WANO (@DeadDekko) reported 59 minutes ago

  i swear theres an ubisoft worker who hates me who just pulls the plug when im playing and disconnect me even if my wifi is perfect

• 
  wockkyy (@isimpforRias69) reported 1 hour ago

  @ubisoft @Rainbow6Game fix your ******* hidden mmr.

• 
  Anuj Passi (@AnujPassi14) reported 1 hour ago

  @Rainbow6Mobile @PORTAL_R6M Hey I am trying to log in from yesterday my ubisoft account in the game but it is not logging in and always says we can't get your login request and today today when I go to the website to login their it it's you have been blocked. Please help.

• 
  JSL (@J_S__L) reported 1 hour ago

  @AI_EmeraldApple @NikTek Exactly + Ubisoft would never listen to feedback and fix things so quickly