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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (53%)
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Online Play (22%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Game Over Thirty (aka RallyCarDelta)
(@GameOverThirty) reported
1/ #Ubisoft's financial correction isn't what I'm expecting to see from EA, ActiBlizz, or Take-Two (T2 has their own set of problems to deal with anyway). There is no doubt the bubble is over, but like I said, it's not "one size fits all."
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Alex_gaming95💿
(@Alex_gaming95) reported
@OneHitSword @NextGenPlayer They won't buy them because Ubisoft has to much problems at their management, and Microsoft doesn't want that on their shoulders... Sony however might buy them if they get desperate, when Activision deal goes through.
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Critical Gaymer
(@CriticGaymer) reported
@JeffGrubb We need to be massively pushing Ubisoft into the spotlight, not roasting them but highlighting the fundamental issues of the company that needed to change in 2017.
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Chill
(@TrueKilla2020X) reported
@UbisoftSupport Hello, going on week 3 and still can’t re-associate my account to the Xbox but no problem with other consoles. Please help me out with this. This is very upsetting for a well known company like Ubisoft. If I can do it myself I would.
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Joe Smith
(@grizzlybear244) reported
@VGC_News The ubisoft brand has been so badly damaged with day 1 battlepasses and micro transactions that I’d venture to say that they’re unique in this issue they cite.
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Yashwanth
(@yash_raj99) reported
@GameSpot Okay no problem, let's see how good the Avatar and star wars games will be. To be honest I have no expectations on Ubisoft.
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new year new ewan
(@the_thing_doer) reported
i think actiblizz edges out ubisoft just a bit in being just consistently horrible all the time but ubisoft has practically every problem they have
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Eddie G 🇺🇸🇨🇦🇲🇽
(@GreatGamer007) reported
@MiKAuditore @BenjiSales Idk maybe cuz their studios can work on multiple games. Clearly Ubisoft studios are having trouble making quality games.
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Corrie Thiessen
(@CorrieGT117) reported
@Ubisoft Don’t you guys have skull and bones to work on not a Public Service announcement about drinking water after you guys delayed the game for the Sixth time.
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Robert Gough
(@SilentWraith87) reported
@JimSterling The problem with "Mega brands" is that eventually they get to the point where they just copy and paste the same thing again and again, which Ubisoft already have experience with, with Assassin's Creed, until they went the more RPG route with it.
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🏮🐾RuffleMUTT🐾🏮
(@RuffleMUTT) reported
@DirectFeedGames For the budget of Mario +Rabbid compare to their other titles, Sparks of Hope is the least of their problem. The random cancelation of three unannounced games (which is normal to be fair) and another delay of Skulls n Bones. Nate, do you see Ubisoft being bought one day
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Tom
(@TomBLock91) reported
@Octoberfleshed @NinEverything Same reason I haven't brought it. It's already cheaper than launch and will go lower. I can wait. That's the problem with all Ubisoft games
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Libi Rator
(@_LibiRator_) reported
@MattSainsb I got the ubisoft sub to try anno 1800, Valhalla, watch dogs all just CTD. My pc should have been able to run them; 32 gig ram, rx 6900 xt, ryzen 7 7700x, 4gig ssd. I don't know how every game I tried had so many issues with my specs.
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Faninfo
(@Faninfo_YT) reported
@wintersoldierf5 @UbisoftSupport If you don't found it, if you disconnect your ubisoft account from ps4 it can work
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Max
(@max_trdl) reported
@Eluinee @UbisoftSupport I have the same issue as you. It ruins the whole gaming experience for me and Ubisoft doesn‘t give a ****:(
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Candy
(@CandyClaim) reported
@Chris_Dring I think Ubisoft had something with Rainbow 6 Siege, but it’s stuck between a product and service game. It’s a paid game with DLC, and yet it receives seasonal updates and battle passes like a service game. If it had gone F2P a few years ago, I think things would have been better.
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Lord Nexus
(@LordNexus) reported
@GamerUPGaming @BenjiSales I mean, Ubisoft had successful live service games, Division 1 was doing good until 2 came out. Then 2 was doing good until the devs shifted to avatar Also Siege has been consistently decent
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FinalHercules
(@finalhercules) reported
@Ubisoft I’m getting error code messages into Far Cry 6 I hope you fix them soon
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Dane Brooks
(@DaneBrooks8) reported
@SpawnWaveMedia I wonder if the issue is there is just a lot more competition in the strategy RPG genre on the Switch this time. Also, everyone knows Ubisoft games cost 25% of their original price 6 to 9 months after release. I bought this day 1, but I almost never do that for their games.
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𝚈𝚘𝚖𝚊𝚛🖤
(@yomarswrld) reported
@UbisoftSupport ubisoft can u pls fix this bug in siege causing my gamechat to stop working
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🇬🇭Nicky 'Haven Maven' Quartey
(@CosmicGirlWorld) reported
@BenjiSales (2/2) Good live service games require focus & dedication. Ubisoft abandons their (half-hearted) live service games at the first sign of trouble.
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Complete Twix
(@CompleteTwix) reported
@UbisoftSupport hey i made my ubisoft account a couple years back and forgot the email, i usually login my psn account but it was banned can you help
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Kevin牛
(@KevinCow) reported
They also love to make live service games and then barely promote them. Remember Riders Republic? Roller Champions? Hyper Scape? Yeah, neither did I until I looked up Ubisoft games while typing this.
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brenn122ベン
(@IPISSHOURLY) reported
@Wildbilly007 They legally cant. Ubisoft went to the HK government for a grant and now they are obliged to finish it lest they get into legal trouble
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TheRetroDen
(@TheRetroDen1) reported
@Ubisoft Put achievements on steam pls and fix far cry 3 port so it can actually run decent
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Ronin Geek on BITCADE Podcast App 🇨🇦🇬🇧🇺🇸
(@RoninGeekery) reported
@Kotaku Work from home isn’t working for the games industry, and the issue is most pronounced with Ubisoft. They need to get their teams back into offices on a limited basis, at least.
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CABBAC 🎮🎬🖥️
(@OfficialCABBAC) reported
Ubisoft is in serious trouble right now and it's all because they didn't focus on Beyond Good and Evil 2, Rayman, and Splinter Cell, so I have no sympathy for the company as an entity but absolutely do for the hard working low level people there.
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lookitsnoire
(@lookitsnoire) reported
@tubbiedubbie2 @xMBGx And Ubisoft has showed they are willing to put their games day and date into a sub service plus they have several games releasing on mobile. I think I would have been a better pick up. Could have gotten splinter cell exclusives and beyond good and evil 2 exclusive
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jhon doe
(@jhondoe322194) reported
@UbisoftSupport is there a way to get Star Trek bridge crew to work as I can’t sign into Ubisoft on it. Keeps coming up with errors
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Erik
(@Rik_TC) reported
@UbisoftSupport Hello again, unfortunately still have the same error message after deinstalling and installing Ubisoft Connect.