Ubisoft Connect status: server issues and outage reports
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 21: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (71%)
- Online Play (14%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Sign in | 3 hours ago |
 Pont-Saint-Vincent
|
Online Play | 1 day ago |
|
Orléans
|
Sign in | 2 days ago |
 Newport News
|
Sign in | 4 days ago |
 Umuarama
|
Glitches | 4 days ago |
|
Sète
|
Sign in | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Danuki the Tanuki たぬき Vtuber Vチューバー (@DanukiTheTanuki) reported@Pirat_Nation "but anticipates returning to profit and generating positive cash flow by 2027-28." They didn't understood yet. They need to crash harder. I hope Tencent buy Ubisoft fully and fire all activists. I want my rayman games!
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Prospector (@NewsProspector) reported@Grummz "- Ubisoft will focus on live service games." This will be the end of them, and the way they've been treating consumers I am glad they finally will be gone. Now who will get their IP's is the next question?
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Savagedonbihhh (@SaVaGeDaTMaN) reported@Maverick__CW @Ubisoft I was “Heart”land broken when they announced that at the meeting. I had been waiting for that for so long
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ninou2 (@ninou2_) reported@EndymionYT btw ubisoft and EA/Origin face the same problem. if someone havent logged in a long time better check now
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Mitch Rogers (@Delta4Mitch) reported@Ubisoft The division 2. when are you going to fix the music in safe houses?? Same old yapping dialog for 2 years now but No music.
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Ellie 🎀 (@maxdeploy) reported@_nashset 18 studios at ubisoft. solo dev shipped this in a day. the org chart is the problem.
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meliora (@gxthmxthxr) reported@Grummz “Ubisoft will focus on live service games” ah so they didn’t learn their lesson, cool.
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Damon's Ghost (@VashawnMassey) reportedUbisoft canceled at least 25 major, unannounced titles and live service gambles, which cost hundreds of millions of dollars in wasted development. They were already in trouble before AC shadows.
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BRAP (@BRAP_Podcast) reported@XeoMafia I said many consumers do not value them the same as CoD, which is why the comparison to the original $19.99 baseline matters. And CoD's importance isn't something I invented. Microsoft themselves positioned day-and-date CoD as a major selling point for Game Pass. That's why its removal from the core value proposition became part of the discussion in the first place. Yeah...individual value is subjective. But market impact and anchor content absolutely exist too. CoD objectively has broader mainstream pull and subscription-driving power than Fortnite cosmetics or Ubisoft Classics. That's reflected in engagement, sales, and how Microsoft marketed the service around it.
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Knuffig (@RS7Boost) reportedUbisoft pull Service Every acc pull 100€ No one is better then me. Im the First On the COM who started the Ubisoft Service I can do all
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Me But Not Me (@AndrewDarovich) reported@Grummz Ubisoft locked me out of M&M Legacy after a required PW reset and wont fix it. Fk em. They deserve to crumble into oblivion.
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Yuhi Amatsume 🌽🔞 (@YuhiAmatsume) reportedThis is how you do proper Customer Service, looking at you Epic, Ubisoft etc.
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Memetic Hazard (@smoothbraindude) reported@MR3Dev @Pirat_Nation I am not signing in with Ubisoft account to any game I buy on steam. Until they fix this issue they can sit on it and spin.
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laoJ (@jeffery850218) reported@Grummz - Ubisoft will focus on live service games. So... More Concord?
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UTD Chaz (@utdchaz1) reported@UbisoftSupport I’ve recently had a problem with voice chat and age verification I thought the reason was because I could change settings without accessing the email the Ubisoft account was made with which I couldn’t because it was my ex girlfriends email from 5+ years ago as I
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Stage DEO (@DeoStage) reported@ForHonorGame This game ******* sucks dude This game used to be so good and you ruined it with the ccu and ****** balancing decisions and terrible matchmaking .You’ve had all this time to fix it and still you choose to do nothing except release, broken heroes but what can I say it’s Ubisoft
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Locke 🎼🔨🍵👻🎤👑 (@lockendkey) reportedI've had this issue with Ubisoft Connect for like YEARS now where it's not linked properly to my steam account so when I launch Ubi games through Steam it never works. For some reason I keep launching them through steam like a Dog and going 😯 when it doesn't
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Glitch (@GlitchTwitched2) reportedSo uh Bubsy Gaming’s 9/11 is making a comeback before Rayman…. When we gonna fix that Ubisoft 💔
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Jack (@Smurfgotbeat) reported@FGuffin1133 @MADkurious @Ubisoft She is younger than me yeah. I'm in my thirties and I grew up way before my time due to reasons out of my control. It's not a problem she's "there" the problem doesn't lie with her it's Ubisoft's thought process and thinking..that's the issue. There are those who aren't even entertaining a massive fanbase or have the reach she does who have spent more time in the franchise as a whole who more than likely can pull things out factually than I can and I've played the majority of the games minus a few. The issue is embedded in the video game industry unfortunately.
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Trinity Nixx Ashcroft (@TrinityAshcroft) reported@Pirat_Nation Ubisoft has been having problems since they came out with assassins Creed when they were in France that game was full of bullshit bugs. It was a problem and ****** up when they tested the game and they released it anyway even with all the problems that it had.
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Master of Controversy (@THe0GAmer) reported@TheDivisionGame Ubisoft calls the division 2 battle for brooklyn a big event but the same broken beta crashes still ruin every session
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Jeremy G. (@XeoMafia) reported@BRAP_Podcast But they also added Fortnite Crew & Ubisoft Classics. They may not be of value to you, but they do add value to the service
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zlS0VIETlz (@zlS0VIETlz) reported@RinoTheBouncer This law 100% pass with full refund to the player being part of it when it comes to game studios like Ubisoft shuts down due to bankruptcy and will be not be able issue refunds
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TheKonerProject (@thekonerproject) reported@Orkanos @BLACK_TVSK @UbiMassive Please make sure that the next The Division isn't just a "3" but a live-service just The Division or Online? It should be truly graphically groundbreaking for next generation, especially the characters/faces, Ubisoft always messes it up, this franchise has so much potential.
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IshayuG (@GIshayu) reported@Grummz They'll focus on live service games eh? In a period where people are constantly worried about losing access to their games because the company stops hosting the game? Ubisoft has lost the plot. It's over.
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Sabamika (@Sabamika1) reported@CombatFli @Wario64 Cloud gaming and EA/Ubisoft claiming the future of gaming is live service are bad running jokes that should go away. But never will.
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Serge343 (@Capcom333) reported@xMBGx Depends on the situation. Most first party PS games are quality at launch and attract my attention. Some publishers like @Ubisoft and @bethesda give us broken/mandatory download type games in which I wait for a sale. Paying for a complete, quality product.
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El hiro 🌿✨ (@Hiroshimself41) reported@graystripe2000 @SaladaFlores69 The problem is that Ubisoft is presenting it as a "Definitive Edition 2.0" without showing anything new in its official presentation, leaving fans with even more questions Something similar to the Rayman 30AE reveal at State of Play
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Kalione (@Kalione_) reportedXbox could solve so many of its price issues with consumers if they just let us opt in or out of Ubisoft+ and fortnite crew and reflect that in the price. I dont care about 1000 vbucks that are "free" with your subscription. Its not free when the price went up almost the same value as crew pass.
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Memetic Hazard (@smoothbraindude) reported@MR3Dev @Pirat_Nation I am not signing in with a Ubisoft account to any game I buy on steam. Until they fix this issue they can sit on it and spin.