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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
| Reims |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ChaoticMoisture
(@MoistChaos) reported
We need to start calling the devs out at @Rainbow6Game for allowing the cheating issue to get so bad. They ALLOW IT. There is Z E R O excuse for them to let it get this bad after a D E C A D E. Genuinely. Any other studio? Benefit of the doubt. But Ubisoft’s siege (Cont)
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Airhead022
(@Airhead022) reported
I say everyone should quit siege until ubisoft decides to fix this damn anti cheat! I want playable lobbies again!
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10sts0u1
(@SaberZer02) reported
@Wario64 dumpster fire! ubisoft main problem is the Guillemot family
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𝐋𝐞 𝐑𝐨𝐜𝐤
(@xLeRock) reported
@vivir_esmorir @Ubisoft The only fix i found is to SHOW the UI and capture the screen as if you want to post it on the map. Then you have a copy saved in your console library without any UI or stupid stuff write on screen 👌🏼
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Kai Randson
(@KaiRandson) reported
@Rainbow6Game @Ubisoft I'm trying to report what I originally thought was a cheating player. However, throughout my play today, I've come across the same issue. Attempting to report this [bug?] through your website reveals that your support pages are apparently down also. There seems to be an issue with the game's connectivity. I've played a handful of 'Arcade' games today. In every one of them, there has been a player that has soaked up an entire magazine of my fire, including with my secondary weapon, and received no damage at all. The inevitable conclusion of that particular engagement is my death at that player's hand. While engaging in any of the other four enemy players, I deal an expected amount of damage. But that one specific player, and it's solely that player throughout the match, doesn't take any damage. I now have recorded four matches of this happening, in case anyone at a support office wants to take a look. But seeing how often this is happening, and I've already tested my internet connection, including with other online competitive games, I would rightfully assume that you already know what's going on. So, what's going on? Is this a server issue? Is it indeed some sort of cheat that's now available, which includes lagging out a server in such a way that a certain player doesn't take damage from one or more other players? What is this? Are you working on fixing this?
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Tem(⚬⃔⚬ℕ⚬⃔⚬)roade.
(@Temroade99) reported
@Ubisoft idfc fix ur games
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ChaoticMoisture
(@MoistChaos) reported
@KudosOnYT Literally the only way they can fix her is giving her muffled movement back if Ubisoft still doesn’t want her bypassing electronic gadgets.!
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D1ABL0
(@KDiabl0) reported
Can't reconnect to a ranked game after a crash cause of error 4-0xFFF0BEC2C in siege @UbisoftSupport @UbisoftItalia @Ubisoft , during a game facing cheater another time. Only your game has this kind of problems. Nothing to say except shame on you.
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Uncultured Swine 🐍
(@CulturedSw1ne) reported
@juppiix Abolishing intellectual "property" law would solve literally every issue at hand here. Even if they kept selling mere "licenses," without IP monopoly Ubisoft would have no authority to stop third parties from cracking their game and hosting it on different servers.
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Dilhan Geeth
(@dilhangeeth) reported
🎮 Ever wondered what it takes to build the online worlds of AAA games? I’ve coded networks for 10+ titles at Ubisoft, EA, and now Rebellion. From lag-free multiplayer to seamless matchmaking, I’ve seen it all! What’s the one online gaming feature you LOVE or HATE? Drop your thoughts below! 👇 #GameDev #Networking #Gaming
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fashionfanaticos
(@fashionfanatico) reported
@UbisoftSupport 📢 Ubisoft, my son's account was hacked and we’ve had no support for weeks. Email updates won’t help unless you fix compromised accounts. We need real help now. #UbisoftHelp #AccountSecurity
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MacroBlockArt 🇭🇰🏴🇭🇰🏴
(@ArtMacro) reported
@warreworrior @ellymelly @oldschoolcabbie IMO having at least some degree of ownership over purchases is a real issue in the software/games industry. Ubisoft's EULA says to destroy your physical copies if they shut servers. Tech has for years, wanted to wrestle more and more "ownership" away from consumers.
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Verratus_Dominatu ✌️😈💜
(@Verratus_Speaks) reported
@Strykerfm @Pirat_Nation The difference is, if it ain't broke, don't fix it. Ubisoft's ideas are crappy, boring and broken. From Software's ideas are repeated, consistent, record Breakers.
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SethCane
(@SethCane_) reported
Is anyone else having issue with Ubisoft launch randomly popping up unprovoked while’s playing a game or in another program? It’s ******* annoying if this is a new tactic…
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🦅 SB CHAMPS 🏆 💍
(@JerseyKingJay) reported
@Ubisoft Fix the division1 login issue. Please.
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DeepSpaceWanderer
(@DeepSpace_DSW) reported
@Airwingmarine1 BSG being opportunistic doesn't make them selling more stash lines any less bad. They still saw an issue and, instead of fixing it, chose to keep it and sell a fix for IRL money. Also, "Player choice" argument for microtransactions? Really? What are you, a Ubisoft PR manager?
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dan
(@danieeelrc) reported
@Rainbow6Game @Ubisoft me and my bro @AlejandroHenke4 ask you very kindly to fix the ******* game, pls
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sosaR6
(@st1zzie) reported
ubisoft fix your ******* servers im getting ddossed every 2 games @Ubisoft
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mohshiiñ
(@mohshiin) reported
buy ubisoft game on steam cannot log into ubisoft service account gets locked cannot play new ubisoft game because i have to be logged into their service to play a single player game why @Ubisoft
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tmqtmq
(@Necru123) reported
@4LloydChristmas @Dexerto See the problem is GTA 6 will definitely be worth the increased price and I will gladly pay that for it, but thats literally the only game that will be worth that price, soon ea, ubisoft etc. will follow suit and price their trash *** copy paste games the same as gta 6
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stapph it
(@STHAPP_IT) reported
@VarsityGamingTV I dont know man its obviously not working since while I am close the skill level I dont I should be playing against 5 champs every other game and giving me teammates that aren't their skill level. But hey maybe the game wants me to be champ but Alex from ubisoft wont let me
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ROBIN
(@Trashmammal117) reported
@Ubisoft PLEASE FIX YOUR GAME AND THIS ANTI-CHEAT #RainbowSixSiege
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Zkadoox
(@Zkadoox) reported
After few days break, played ranked again. @Ubisoft really made a hell of an anticheat. An anticheat that lets you cheat lol. Not gonna touch this game until they fix it. #RainbowSixSiegeX #cheaters
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norowareta6ix
(@norowareta6ix) reported
@Ubisoft @Rainbow6Game FIX YOUR GAHDAMN SERVERS HOLY ****
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charles
(@LoudPack713405) reported
@Ubisoft Hey i’ve been dealing with an issue since February and here it is almost August with no answer or help all while i’ve been communicating thru email constantly trying to get it fixed.
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.
(@byrneism) reported
@UbisoftSupport hello! i have trouble linking an xbox account with my ubisoft account and i need help
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BlooThyBerry
(@BlooTBerry) reported
For the love of God please @Ubisoft fix MouseTrap or give console native mousee and key support, put them in pc lobbies with PC recoil,
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Vinny
(@vinnymonaheng23) reported
@Ghost_Evo @AFarlam86 @Stallion83 It works for most but not for some, hence why most drop their games day on the service. Ubisoft does, EA does and Capcom does too.
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LEo
(@melaogamer_XD) reported
@DiscussingFilm As long it isnt like the movie im ok Issue? Its netflix... And ubisoft So it like mixing crap with more crap Netflix never was good with resident evisl so another adaption is a bit concerning And then we have ubisoft... And its ubisoft... So yeah
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harpy
(@skeleharpy) reported
hey @Ubisoft @Rainbow6Game there seems to be a new bug in the game after the latest patch that made us play the Theme Park map pls fix