Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 22: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (4%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Online Play | |
 Lübbecke |
Sign in | |
| Frankfurt am Main |
Online Play | |
 Helsinki |
Matchmaking | |
| Leipzig |
Online Play | |
| Herne |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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shane
(@aquarium_oulaw) reported
@UbisoftSupport i got the game on epic and now the ubisoft connet is not working how do i fix this
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Numbnard
(@ImBestNA1) reported
@Rainbow6Game fix your horrible game. It’s year 6. Got a sounds glitch and my game crashed on 4-4 and now I have a 24 hour ban. Ubisoft is a joke for a reason
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Ask about me
(@mariolopezz325) reported
@Ubisoft fix the AI’s on far cry 6
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Bamboo Cosmos
(@Magcita_Miga) reported
@Ubisoft hey! Greed game in Far Cry 6. My amigos are no longer spawning in. Is this a known issue?
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Michael Bolli
(@Totalkaos469) reported
@UbisoftSupport Thank you, I was able to work around by going on Amazon website and linking it with Ubisoft that way. The link via ps5 is still broken. Like the settings wouldn't allow pop-ups or something.
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Thomas Wells
(@Kayngar00) reported
@Ubisoft @amazongames fix your servers
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Hanamaru Kunikida
(@Aqua_Hanamaru) reported
@BikiniBodhi "Typical of Ubisoft to fix one thing and break another." ~Badger, within the last 5 years
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twitch.tv/gamerpstos
(@gamerpstos) reported
@ProcrastinFox @ElvisTheAlienTV yes they somehow take the best and worst parts of ubisoft and put it in this game. i am just a broken man and caveman brain this game
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₣⊕µ₹MᅫRᇀƎ
(@fourmthree) reported
Been trying to install #FarCry6 for hours. Getting the "Installation stopped" continuous error on #XboxSeriesX and it actually borks my 150mbps connection to mere kbps. Factory reset not even fixed it. @Ubisoft @xboxuk
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Josh
(@HeadHunter1130) reported
Is anyone else’s #FarCry6 taking extremely long to load? I sat on a loading screen for 45 minutes earlier and never got into the game. Anyone know how to fix that? I’m on PS4 btw. @UbisoftSupport @Ubisoft #FarCry #Help
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Munin M.
(@MuninM3) reported
@Ubisoft I've been playing AC Odyssey lately and was having lots of fun untill this error. Help? "[33468] 2021-10-09 15:57:24 [33076] ERROR UplayService.cpp (51) Failed to open C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/cache/statistics/hwscore"
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Boriss Osipovs
(@BorissOsipovs) reported
@sjpearson85 @Ubisoft You got a three dots from right side of "COPY" .try to press there,then choose view product and this will send you to the right product page.i did this on my assassin's creed valhalla and no issue.hope this gonna help
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Razz
(@Razz763) reported
@Ubisoft @UbisoftConnect @UbisoftSupport My issue is whenever I make a new account I don’t get 2400 credits although I have all year passes and should get alpha packs and creds on any account I play on
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Wolf King #ThankYouSakurai
(@WolfKing3000) reported
@FarFromSubtle Yep it's a pretty broken mess then again that's ubisoft as a whole maybe it's a good thing your not playing it i kinda wanna get it cause i like the actor and the disabled dog and the alligator that's about it though lol
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Derek
(@Surragard) reported
@MARCM0DE @ali_garfield2 @GameSpot I’d buy another Splinter Cell in a heartbeat but I feel like if Ubisoft thought they could make money on it they would have green lit it already. I’m also wondering if there’s a generational problem. Do younger gamers even know about Splinter Cell?
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Azza
(@Azza18113878) reported
@UbisoftSupport Can't connect to ubisoft connect or co op keep getting error Maine-158 and Maine-15F
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Shadow
(@DevanteBarker) reported
@UbisoftSupport Hey so I paid for Ubisoft+ and when I did not even an hour I get a email saying my payment failed even though it went through and I had my benefits. Please fix this
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Jana 'El Tiburón Fantasma' Hall
(@ugobananas) reported
Anyone else having problems connecting to Ubisoft Connect?
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JuanDaSwan
(@JuanDaSwan) reported
@Nup1xBanned @WaltzR6 Games in a great state, but I’m p sure this guy cares about the game and is trying to get Ubisoft to start fixing the cheating problem by showing how easily he can screw everything up. For a whole day people couldn’t queue unranked or ranked or custom games cause of him
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Brett Wolfe
(@BrettWolfee98) reported
@Ubisoft is the store and servers broken on far cry 6? I can’t do anything online and I’m also not getting my pre order or season pass bonuses.
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Shawn Redman
(@RedmanShawn) reported
@Ubisoft Please fix the cutscenes on PS5. It really breaks the immersion in the story.
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Ayuzz
(@AyyuzR6) reported
@TSM_Beaulo The fact that @Ubisoft doesnt seems to care make me super mad. At some point, it’s always the same issues..
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xtranscaligirlx
(@xtscailgirlx) reported
@ItsFemmie in far cry new dawn there was a few different faces to pick from in far cry 6 that not even a option that's ubisoft main problem they don't see the power of a will told female character
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ObtuseNut
(@ObtuseNut) reported
@TSM_Beaulo The amount of consistent bugs and issues, lack of content, and frustrating balance options have given me little motivation to keep playing. It just feels like Ubisoft lost direction on how they want to handle siege. Year 7 needs to be huge.
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Wabbsy
(@kazuma_zero) reported
@Ubisoft This is the most broken game I have played in a long while, and the amount of features from the previous games removed it baffling. I could make a long list of issues but twitter's limitations wouldn't cut it.
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RaG3KiLla12
(@RaG3KiLla12) reported
@Garfieldisdoc Bro these cheaters just need to give everyone like 100000 r6 credits because the second Ubisoft looses money they will fix it
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Dr.Steinman
(@ShockSteinman) reported
@INTERRO No problem ubisoft. You want change recoil again and again.. OK. November, battlefield. F.O
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Ross Kennedy
(@KamSage) reported
@ugobananas Ubisoft Disconnect more like! *badum tish* I'm goin to bed, good luck with the problem.
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yeahstewart
(@yeahstewart) reported
@Ubisoft Iive done everything. Except deleting and re download what’s the fix for farcry 6 working on series x?
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cheyanne
(@cheykyruo) reported
@Ubisoft I have never played a game more broken in my life. The game has been delayed multiple times and yet it’s a broken unfinished disaster. My wife and I are stuck in the final area when we just started the game. I will post videos soon.