Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/22/2025 23:00

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDallas Online Play
GermanyLübbecke Sign in
GermanyFrankfurt am Main Online Play
FinlandHelsinki Matchmaking
GermanyLeipzig Online Play
GermanyHerne Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • z3raphim J - Your Friendly Neighborhood d3m0n0id (@z3raphim) reported

    @mathodical1018 It's only increased once, and it didn't really increase then. It got "more expensive" when Ultimate came out but given that it folded in Xbox Live and EA Play, it actually got cheaper. I wouldn't bet on it going up til they fold in another service, like Ubisoft's new sub service.

  • rocketsonlya Jack Off (@rocketsonlya) reported

    @BikiniBodhi @ManWOAFace Nobody gets their opinions from the game by the player count and you know that. You’re only afraid to not voice your problems because yk Ubisoft will stop sliding a couple of bucks under your door.

  • ODSTVOLKOR316 ODSTVOLKOR316 (@ODSTVOLKOR316) reported

    @ThreatlevelKilo People need to grow up it was pretty much inevitable a game studio would tackle this theme for a game Ubisoft sorta did it before but now it’s an issue? I don’t get it

  • Archi_Moose Archi_Moose (@Archi_Moose) reported

    @UbisoftSupport Yeah sure the Ubisoft username is Archi_Moose and I'm in the EU-West data center. Is this an issue you are aware of at least? As it's not the first time this has happened to me

  • HollowedLexi Lexi (@HollowedLexi) reported

    @geoffkeighley Ubisoft looking kinda cheap, maybe MS should fix their toxic culture too.

  • tomahawk_tossin Tomahawk Tossin (@tomahawk_tossin) reported

    @solo_nite @Ubisoft No... I'm alright... I can wait... I have no issue with it...

  • CRainsZombie Claude Rains, Zombie (@CRainsZombie) reported

    @ZhugeEX This also counter companies with deep histories, like EA and Ubisoft, though EA has already made their service part of GamePass rather than try to fight for consumers. Better to be a small fish in a big pond than an ignored entirely fish. Will Ubisoft follow?

  • slerch666 slerch666 (@slerch666) reported

    @AnchormanV2 Build a game pass like service and invite Ubisoft and EA. Nothing will stop them from doing that. Won't get them MS owned titles of course but would bolster their service just as it does MS's service. Assuming MS doesn't have an exclusivity clause of course for GP.

  • OldMrSunbeam Ian (@OldMrSunbeam) reported

    So, bought a PS5 disc version of an @ubisoft game on amazon, installed and updated it and it won't run. Checked an @ubisoft forum, ton of people with the same issue on virtually every @ubisoft game and nothing being done about it.

  • RDParialated RD Parialated (@RDParialated) reported

    @GameSpot Aside from if they could Should Sony buy Ubisoft/Capcom? In 2014 Sony actually sold their majority share in Square Enix. Is it good to have smaller independent studios like for example IOI with spectacular community service/game updates, or will they be acquired by others anyway?

  • SykoChr0m4t1c4 Chr0m4t1c4 (@SykoChr0m4t1c4) reported

    @MoiraDavrie Or Ubisoft acquires Xbox. Except one slight problem. Microsoft own Xbox so Ubisoft would have to buy Microsoft which as we both know ain’t gonna happen

  • BestBreadEver_ Bread 🍞 (@BestBreadEver_) reported

    @thegamerwebsite Because Ubisoft? Because there are better things to play on the service?

  • DamSydney Sydney van Dam (@DamSydney) reported

    @boi_shibe @JoeyJrShabad00 @Ubisoft People wanted this game to be expanded not just have the same issues as the outbreak gamemode honestly this is a huge flop if you ask me and won't provide you with hours of gameplay it gets boring real fast

  • Luijo953 Akali-Lover {REDACTED} (@Luijo953) reported

    @Ubisoft Just fix r6 and cheaters thank you

  • Claytoncyre Clayton Sterling (@Claytoncyre) reported

    @mathodical1018 Our price here in Canada for it has steadily gone up from $12 to around $17. I’d pay more for more service though. Like if they keep EA Play when they drop Ubisoft, I’m cool paying more for more content.

  • OnTurpin **** Turpin (@OnTurpin) reported

    @circusclove @Forbes More the problem is, through other areas of business + financing , Msoft can minimise competitiveness in a space. Imagine they bought EA,Ubisoft, Take 2.. b4 I’d’ve said “nah, won’t happen”.. now, not so much. Gaming is now the biggest entertainment industry by revenue…

  • Milliardo06 Milliardo (@Milliardo06) reported

    @BigfryTV Ubisoft is a company looking to make 5/10 games enough for you buy and not enough for to remember you bought, the problem is they killing IPs to make that happen.

  • VidasPaul Paul Vidas (@VidasPaul) reported

    @AnchormanV2 Well sony can allow ubisoft plus on there system. It won't solve there issues but they're the market leader and will survive. Competition will force them to be creative.

  • ImCFreeland Caleb🎢🦕 (@ImCFreeland) reported

    Ubisoft had a thousand chances to avoid this but we’ve reached the point where it’s either huge news on cheaters at Invite or Siege goes on life support and it ******* sucks. No amount of wacky and wild balancing is going to change the biggest issue right now.

  • jjnet123 jj (@jjnet123) reported

    @CallMeColeYT @R6Extraction it is on this service called gamepass. also ubisoft plus.

  • Ascenderee Ethan_Thomas (@Ascenderee) reported

    @Ubisoft absolutely love playing ranked Siege, however nothing kills my buzz faster than your game crashing in the middle of my ranked game. Fix the back end boys and girls.

  • KotaDaOne Kota (@KotaDaOne) reported

    @D13Productions @bstategames I mean honestly, the last patch they did made the server issues better. Nobody is asking you to stay on the game. It's in early access. Remember that this isn't a big company like Ubisoft or Valve. Nevertheless these server issues aren't going to "end" the game. Just be patient.

  • IHave6Wives R6 Moments (@IHave6Wives) reported

    @Ubisoft Fix your servers. Lost mmr because your servers kicked me out of a ranked match.

  • JCDento65040522 JC Denton (@JCDento65040522) reported

    @Ubisoft Fix the RavensThorpe Crashes in AC Valhalla.

  • rocketsonlya Jack Off (@rocketsonlya) reported

    @BikiniBodhi @ManWOAFace Nobody gets their opinions of the game by the player count and you know that. You’re only afraid to not voice your problems because yk Ubisoft will stop sliding a couple of bucks under your door.

  • dreamytom_ an idiot (@dreamytom_) reported

    @CallMeCarsonYT Really hard to pick one, but I feel really nostalgic about the old Ubisoft Games... Rayman, Tonic Trouble, Splinter Cell, Assassin's Creed, XIII. But also Myst, Crysis, Fahrenheit... I spent my childhood just playing games on my laptop..

  • ImTheAstrA Maxime 👺 (@ImTheAstrA) reported

    @Wivite @Ubisoft + crash

  • JonathanOPrice Jon Price (@JonathanOPrice) reported

    @UbisoftSupport @Ubisoft NOTICE: #AssassinsCreedSyndicate needs #PS5 patch to fix lighting and shadows in daylight open areas. PLEASE FIX.

  • karaoulanes GiwrgosKara. (@karaoulanes) reported

    @Ubisoft Fix Far Cry 6 screen tearing already ...

  • TheP4ckTV The Pack (@TheP4ckTV) reported

    @VarsityGamingTV I have a feeling that Ubisoft would have a more stable leadership at least between all the issues they faced 2(?) Years ago