Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (68%)
• Online Play (16%)
• Glitches (10%)
• Game Crash (4%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Chaingy	Glitches	1 day ago
Saint-Maximin-la-Sainte-Baume	Online Play	2 days ago
Campinas	Sign in	2 days ago
Toulouse	Glitches	3 days ago
Noisy-le-Grand	Glitches	5 days ago
Colomiers	Online Play	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Theseus Badger (@TheseusBadger7) reported 4 minutes ago

  @Unknown1Z1 I’ve been in Division 2 PvP for 7 years without taking a break like everyone else. I’ve dealt with lag switchers, glitches, and nothing has changed. They promised anti-cheat years ago, but Ubisoft still doesn’t ban even with video proof. I’m just really fed up.

• 
  FinalBoss.io (@FinalBoss_io) reported 7 minutes ago

  Two directors leaving a secretive Assassin’s Creed project in two months is not “nothing.” It’s also not instant doom. But when Ubisoft already has a trust problem, “don’t worry, the vision is still there” stops working until they show the game. Silence doesn’t protect confidence. It drains it.

• 
  Alan Koska (@alan_koska) reported 8 minutes ago

  @ScouterVee Mods on PC will fix it. Ubisoft is out of Business anyway.

• 
  akif ansari (@akifansari2010) reported 8 minutes ago

  @Raven_Crank The random freeze and stutters yea? It's because is constantly trying to connect to old UbiSoft server which does not exist anymore lol Install EaglePatch or a modified exe to fix it.

• 
  JT, Game feedback (@T22Jarrod) reported 16 minutes ago

  @rockstationonx Yes it was, it's just another Concord because it's live service & pvp focused! Only Ubisoft could save it is by making it more single player friendly & playable like AC Black Flag!

• 
  big_goosey (@big_D_ddy) reported 17 minutes ago

  @Ubisoft @Rainbow6Game your game is dogshit, its just latency, jitters, and ******* hit rejecting after another. Fix your game

• 
  Якийсь білорус (@ZvichBel) reported 19 minutes ago

  @SynthPotato Unpopular opinion — old AC combat system was great but broken by Ubisoft themself

• 
  . (@ThinkdontSee) reported 19 minutes ago

  @AbelGearSolid @wesleytypes @Ubisoft So the issue isn’t misunderstanding the story, it’s that his worldview isn’t consistently developed across the games

• 
  Uncle silicon (@Unclesilicon) reported 20 minutes ago

  @PlayStation Land, Air, Water… but still no way to get your money back when Ubisoft shuts the servers down 😭🔥

• 
  @chacachaca13 (@CB47192501) reported 20 minutes ago

  @DROHUNG @TheDivisionGame two words: Massive Ubisoft. they couldn't balance a scale if you gave them two, five pound weights. When I get home from work, the first 20 minutes or so are either lag spikes, delta-03's or both. I got my apparel, (mid) and stopped farming. 1 in 5 or 7 drop rate from squads.

• 
  blud foenem (@bludfoenem) reported 23 minutes ago

  @UbisoftSupport @AssassinsCreed @AmberGaming Ubisoft please fix my rainbow six siege account it still has 4 billion credits on it. Ubi Name “xklsf”

• 
  Sweetz (@Sweetzluf) reported 25 minutes ago

  @iv_sal1 @ValyrianFPS Worth noting is that the same issue arise when using my copy on gog. Forget to mention that. So I reckon it would in ubisoft connect app too... But gonna try this too, thanks.

• 
  Z0rcy (@Z0rcey) reported 25 minutes ago

  @TheRealZephryss This Jean guy isn't even on X, and that's the issue, no one can ever @ these idiots to correct them. I wanted to tell him that a female lead will bankrupt Ubisoft, its already on its last legs

• 
  Bluee (@1xBluee) reported 25 minutes ago

  Is Ubisoft ever gonna fix their servers? I miss central and my 9 ping on scus

• 
  XΘNΞ MΛN LΞGΛϾY (@xonemanlegacy) reported 27 minutes ago

  Denuvo only sucks when it effects performance, PSN, Uplay, ect requires external logins that are not available in all regions entirely different issue.

• 
  Karai (辛い) 🌶🐹🌶 (@Karai_Dan) reported 32 minutes ago

  @DestinLegarie @Ubisoft Fun fact: Ubisoft has many broken PC games, a lot of issues stemming from their launcher which the refuse to get rid of or fix. Would be cool if people stopped buying games from this company. Im salty about Trials Rising being broken for YEARS on Steam. Years.

• 
  FF (@ScheridanLeFanu) reported 33 minutes ago

  @iamrobtv I played it again recently, and the gameplay mechanic requiring you to unlock viewpoints to progress through the levels could be improved in a remake. The problem is that Ubisoft would modernise everything and end up making the game worse overall

• 
  ReeceBLambert (@ReeceBLambert) reported 35 minutes ago

  @AccessTheAnimus @AsHNewT The original had outfits with perks, but I just know Ubisoft is going to make this **** ''killing an enemy restores your health'', or something else that is absolutely broken.

• 
  Andrzej Jeleń (@AndrzeJelen84) reported 35 minutes ago

  @EricSkibo72 @satyanadella AI destroyed Customer Service everywhere. Same issues with Ubisoft and its AI support - no way to get reasonable answers

• 
  Robin 'Significant Otter' Ferretti (@Significan59962) reported 36 minutes ago

  @longearedfox Ubisoft is one of the gaming companies with the longest average tenure. There are people in those studios who were there 20 years ago. The issue isn't that "people there don't know how to do it anymore". It's that business priorities had shifted.

• 
  Destroyr34 (@Destroyr34) reported 37 minutes ago

  @Ubisoft @PlayStation In Australia we have consumer laws, yes, however, the digital landscape is still lagging behind in comparison to physical media. Transactions however, are still two way, EULA's should reflect this over allowing billion dollar companies strip content away because law says so.

• 
  malbosc (@malbosc533402) reported 38 minutes ago

  @TheRealZephryss I think ubisoft want to make the most money because of all their recent problems so by a marketing point of view i think the ezio trilogy or at least ac2 and brotherhood combined into one game should be remade next

• 
  Streaker (@NakedPrimalist) reported 39 minutes ago

  @lilpoopee005 @Matt_The_Last @Ubisoft Oh yeah there is, you see you can download books from the internet, going by your logic anyone who buys a physical book needs to get with the times right? Just wondering why you don't apply the same logic to people who buy books? Why do you only have an issue with people who want their games to be on disc?

• 
  Jack (@Smurfgotbeat) reported 43 minutes ago

  It’s not really. Far Cry 6 was meant to be the best game in the franchise to date and it ended up being regarded one of the worst(or the worst) in the franchise, alongside many other underwhelming open-world games Ubisoft has released. Extreme repetition: Missions boil down to “go here, kill enemies, destroy/grab something, escape.” The large map feels padded with filler activities. • Formula fatigue: It doubles down on the established Ubisoft open-world loop (checkpoints, outposts, collectibles) without meaningful innovation, making it feel like a step back from Far Cry 5’s chaos or Far Cry 3/4’s stronger narratives. • Weak story and characters: Despite Giancarlo Esposito as the villain (Antón Castillo), the plot and supporting cast often feel underdeveloped or preachy. Many found the ending disappointing. • Gameplay issues: Overstuffed systems (weapons, ammo types, etc.) that feel superfluous; enemies that aren’t challenging; a protagonist (Dani Rojas) lacking charisma for some players. Positive notes: The setting (Yara, inspired by Cuba) has charm, combat can be chaotic fun in bursts, and it has solid production values. Some players still enjoyed it as a “fine” or “average” time, especially on sale. A lot of Far Cry fans rate 3 as the best in the franchise but for me personally it’s 4 with Pagan Min’s unpredictability and the Jekyll and Hyde personality he seems to have. It sits up there alongside Tom Clancy’s Breakpoint and that was a similar title that was meant to change the “game” when it most crucial didn’t do that all even future updates which didn’t make a ounce of a difference to the majority of consumers of the game. The fatigue for Far Cry started to become apparent with New Dawn. Regardless each to their own but I fully respect anyone and everyone’s opinion if it’s agreed mutually or not.

• 
  HasoonyOfRivia (@HasoonyOf) reported 46 minutes ago

  @SynthPotato Even if u buy it on steam Ubisoft doest install old direct x and other required apps. Its not the pc problems. Its Ubisoft bein incompetent

• 
  NotaSkaven (@NotaSkaven) reported 47 minutes ago

  @fwompomp @longearedfox Ubisoft may agree with you but that's the problem. A remake shouldn't be a different genre from the original regardless of the reason.

• 
  Matt (@MattVidell91) reported 50 minutes ago

  @Nacymis @AccessTheAnimus @Ubisoft Wish there were still more to preorder. Scalpers got their hands on some no doubt. Never had any trouble preordering a CE before.

• 
  xander (@dokterjakkes12) reported 52 minutes ago

  @006kbl @punchbook1979 @_Tom_Henderson_ We sure will. This problem is not unique to Ubisoft the whole triple A industry has the same cancer

• 
  SoloBrolo (@BradleyJoh85376) reported 59 minutes ago

  @UbisoftSupport @AssassinsCreed @AmberGaming Yo, ubisoft, you need to fix your damn microtransactions in ghost recon breakpoint. I spent 100 bucks on skell credits and got nothing.******* NOTHING xbox and said it's on yalls end, so you guys owe me my ****.

• 
  Xilence (@TribaaLChief) reported 1 hour ago

  @imbratorX AC 3 is still decent I hope it's AC 1 and then AC 2 in that order.. Ubisoft has infinite money making glitch if they just remake old AC games and they're going in the right direction it seems