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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (60%)
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Online Play (23%)
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Glitches (8%)
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Game Crash (7%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Online Play | |
| Nanterre |
Glitches | |
 Bengaluru |
Sign in | |
| Ahmedabad |
Sign in | |
 Düsseldorf |
Sign in | |
| Pont-Sainte-Marie |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Rawa 🇵🇱🇮🇶
(@rawahiwa) reported
@FabianHallsten @Ubisoft @KiXSTArTV they said his steam account was pulled and they contacted steam support to fix it
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Riders Republic
(@RidersRepublic) reported
@AndyAnd92 Are you receiving an error code? If so, which one? Can you provide us with your Ubisoft Connect ID so we can look into this for you?
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Krysis
(@KrysisFPS) reported
@Altzatres Its ok to be upset about the scenario, but if you were to look on Twitter the issues has been resolved. They separated the Uplay account from Steam and are working to get the steam account locked as well. We all loved and miss Kix, but can't let emotions run rampant all the time.
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Thimmaiah
(@jhgf454) reported
@FabianHallsten @Ubisoft @KiXSTArTV Go inbox cyber_ethics06 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.
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Grateful Abbott
(@shisnoelite) reported
@JamieMoranUK @Ubisoft Usually I never have any problems with Ubi games or their betas but Riders Replublic has been a thorn in my tail lol.
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Grateful Abbott
(@shisnoelite) reported
@JamieMoranUK @Ubisoft Sorry you're having problems too btw. Wish I could edit posts sometimes
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Sly’ 🃏
(@Slyder768) reported
@RidersRepublic Serie X , I posted on Ubisoft forum about this issue , I hope the dev team is aware of this a lot of us across reedit or even friends can't play at all regardless of our internet provider it seems liked to Ubisoft connect or u I account :/
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TheNimbleGrunt
(@TheNimbleGrunt) reported
@RidersRepublic @Ubisoft It's interesting that Ubisoft will reply to anyone praising this trial (even if just a gif), and ignore anyone who is having an issue. The beta was trash. I'll try this to see if anything has changed (I love Steep) but not expecting much.
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James
(@BoMjus) reported
@nib95_ @whatsoutwhen @vicious696 the only reason the "vast majority" of gp games are "older" is because the service has only been adding release titles for around 2 years. and triple A EA, ubisoft, and sony titles don't launch via gamepass obviously. but practically everything else has in the past ~year.
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Harrison Hayes
(@Harriso65052974) reported
@Ubisoft will there be a fix on assassin’s creed Valhalla New Quest pop up glitch
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lemursgamer
(@king_dethro) reported
@FabianHallsten @Ubisoft @KiXSTArTV All I can say they need to give kix the world in this game he dedicated his life to this game and if the devs actually care for kixs legacy they will do everything they can to fix it and listen to the communities input not do things without thought
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Daniel Read
(@Readie717) reported
@RidersRepublic @TheManWhoKnockz I get the [OFF-PISTE1] error code, I've been through all the troubleshooting tips and still nothing, platform is Xbox series X and my ubisoft connect ID should be Readie727
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Luvythicus
(@Luvythicus) reported
@UbisoftSupport Finally got a chance to test it, it crashed twice in a row, each time after about... Maybe 10 minutes max, in singleplayer, just running around a lil in the area, even. No error code either, Uplay thing just says its crashed.
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havonetae
(@havonetae) reported
@ArtworksSkyward @Ubisoft A simple fix would be to just let us use steel to buy the peice you want hell or just let us use salvage. But I also meantioned that ilma idea hell she even has the perfect voice line too
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Bobson Dugnut
(@SeanCamden) reported
@DamgaardPoul @PesUniverse 1. This is very similar to what's happening in the battle Royale genre. Everybody wants to be fortnight. Here's the problem, not everyone can. Ubisoft is doing this with their Tom Clancy games now. Abandoning their core sim audience to make another generic Battle Royale .
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Brandon
(@RaccoonCity96) reported
@chloe_india_ Ubisoft needs to fix their **** fast.
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Russell Codes
(@russellcareyy) reported
@UbisoftSupport when I try to log into the riders republic trial I get [off-piste1] error and when clicking on Ubisoft connect I get [plank2]. Had big problem getting far cry 6 to work n had the reset my password etc. now what’s the problem with this? Come on.
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tomerca🇮🇱
(@tomerca2) reported
@MrPope @ooziier6 But why are you able to login into your uplay account, just by pressing play on steam without entering any password on ubi connect
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Riders Republic
(@RidersRepublic) reported
@GamerCyberpunk Are you getting an error code? If so, which one? Can you provide us with your Ubisoft Connect ID?
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Riders Republic
(@RidersRepublic) reported
@Readie717 @TheManWhoKnockz Sorry you are experiencing issues. Can you provide us with the following: - Error code you receive. - Platform you are playing on - Ubisoft Connect ID
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Anders
(@AndyAnd92) reported
@RidersRepublic My Connect ID is: andie2710 The error code i get is OFF-PISTE 1 but i am fairly certain that the error has nothing to do with my internet, every other game I have that requires online connection incl titles from ubisoft, works without any problems!
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Ky, Anime Swordmonke
(@LegateSprinkles) reported
@LegacyKillaHD Free game that's been around for years. Ive loved DotA2, if its a game you like to play a lot is that really such a issue if in comparison you buy a bunch of different names. I'd feel more like I get my money's worth from DotA2 International pass vs most full Ubisoft games
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ducsebast
(@duclebarbare) reported
@RidersRepublic @xXxJoEkRxXx you say that all is well on your games and that there is no problem to connect to the game server while a lot of people can connect and more people get stuck at the title screen without mem being able to play the beta close or the version trials you zet serious ubisoft
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Toky
(@TokyRTM) reported
@Vaalx_ @MyyneR6s His account was pulled through steam, not ubisoft its kinda not on them for this one, the issue has been resolved though I believe
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Akarsh Adithya
(@Gohanss26) reported
In the end , watch dogs legion was disappointing. The game such a downgrade from watch dogs 1 and 2. And i have played enough AC valhalla on PC to know that those same crashing issues exist in this game. I m gonna refunding this. @Ubisoft
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Riders Republic
(@RidersRepublic) reported
@olliebeaman6 What error code are you getting and which platform are you on? Can you also provide us with your Ubisoft Connect ID so we can look into this? :)
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Servalan's Flowers
(@SServalan) reported
@TheCodexNetwork @assassinscreed @Ubisoft Fix their management.
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Spooky Time💀
(@Otaku_Kurt) reported
At the end of the day. I still hate both companies. Just ubisoft less bc the for honor team always has been dedicated to the fans. And I really would have ******* loved to see Gladiator or Tiandi make it into dbd even if I wont buy it (after their problems with nfts).
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Riders Republic
(@RidersRepublic) reported
@carbonlad77 Hey there! Are you getting a certain error code? If so, what are you seeing? Can you provide us with your Ubisoft Connect ID so we can look into this further?
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Sly’ 🃏
(@Slyder768) reported
@RidersRepublic Serie X , I posted on Ubisoft forum about this issue , I hope the dev team is aware of this a lot of us across reedit or even friends can't play at all regardless of our internet provider it seems linked to Ubisoft connect or ubi account since my other account work :/