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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 64% Sign in (64%)
  • 16% Online Play (16%)
  • 10% Glitches (10%)
  • 5% Matchmaking (5%)
  • 3% Game Crash (3%)
  • 1% Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Maubeuge Glitches 4 days ago
Mexico City Sign in 5 days ago
Cehegín Online Play 9 days ago
Weimar Sign in 9 days ago
Pessac Online Play 9 days ago
Escalquens Glitches 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mpr_reviews
    Mostly Positive Reviews (@mpr_reviews) reported

    For those that recently jumped into AC Odyssey like me, are there any workarounds for the long startup on Windows 11 using modern Intel CPUs besides disabling hyper threading? I believe this issue was introduced after a microcode update, possibly combined with a Windows update. There were a few issues after a major Windows update with Ubisoft games, to the point where Avatar didnt work at all, so I'm assuming this broke at the same time and never got fixed?

  • MakanAnsariCG
    Makan Ansari (@MakanAnsariCG) reported

    And then Ubisoft stole the whole thing from Prince of Persia for Assassin's Creed and made a broken money printing machine and I don't know why they just don't stop making it.

  • Pilviaika
    Pilviaika (@Pilviaika) reported

    @fartfootjob Oh, it’s more than that. Ubisoft is guilty of everything I just listed EA having done. But Ubi were really the ones to start ******* with PC gamers, DRM policies & technologies. No EA released game to this date has ever broken a physical part of my PC. Unfortunately Ubislop has.

  • DragonBeast56
    Strobe (@DragonBeast56) reported

    @UbisoftSupport my ubisoft account got hacked, the email was changed now i cannot login back into the account please help

  • aaron_304
    Freedom and Horsepower 🇺🇸 (@aaron_304) reported

    @PLanvin46753 @Ubisoft Sadly this is true. Poor decisions. They had so many great titles if they could just innovate and avoid live service.

  • kaya_gorguner
    Kaya Görgüner (@kaya_gorguner) reported

    You delete my reporting ticket for no reason. You share in game reporting system. It obviously not working! Nobody in your company dont care cheating pandemi in this game. I delete now never be back again.Never play an ubisoft game ever. @Ubisoft @UbisoftSupport @TheDivisionGame

  • Fursona3FES
    Bouquet! (@Fursona3FES) reported

    ubisoft and ea have a competition on which launcher takes the most time for me to debug fix your ******* software oh my god

  • QueenMordred360
    Queen Mordred (@QueenMordred360) reported

    @JezCorden I’ve been enjoying Assassins creed odyssey through gamepass and Ubisoft connect on my Xbox Ally X unlucky it’s not working for you

  • mayacomics
    Maya comics. (@mayacomics) reported

    @itskaxyum @boystevepoussin Of the top of my head, EA, Activision and Ubisoft would have killed Minecraft with micro transactions and forced Mojang to make the next live service failure.

  • Executor250624
    Dr Fahrenheit (@Executor250624) reported

    @jonxler @ham_1500 @nurlowe_swints Eagle Patch isn’t for the freeze fix is the thing, most people these days undergo the freezing bug post October 2023 after Ubisoft made some server update iirc. Not sure if Eagle Patch has since included a baked in fix or not tho

  • DanMontgomery87
    Dan (@DanMontgomery87) reported

    @TheGameVerse And this is exactly the problem with Ubisoft, they’re literally the French equivalent of Naughty Dog, all they know how to do is remake and remaster existing games with very few new IPs

  • HighNGamingNews
    Dr. Masyer Tech (@HighNGamingNews) reported

    @werewookiee @PaulsGamingLive @klobrille Ubisoft issue but go on

  • GenericGamer283
    Reinaldo Sanchez (@GenericGamer283) reported

    @TheHiddenOneAC LMFAO, did we really bully Ubisoft to get rid of ts? I'd be happy if it wasnt so embarrassing on their end, they must really wanna fix their reputation 😭

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • afterhoursLEW
    LEWR6 メ𝟶 (@afterhoursLEW) reported

    DMR IN SIEGE ARE BROKENNN FIX THEM @Ubisoft @Rainbow6Game

  • NewsProspector
    Prospector (@NewsProspector) reported

    @Omegawyrm76 Too many services, too many points of failure. Questions that people will be asking if they buy the PS6 and they cannot play their games. 👇 Is it my internet that's down that is preventing me from playing my digital games? Is it PSN that is down that is preventing me from playing my digital games? Is it the online service that I have to log into to play a specific game (Ubisoft connect, etc.) that is down that is preventing me from playing my digital game? Is it an online service that the console platform relies on for authentication that is down that is preventing me from playing my digital games? The all digital future is not the answer for consumers.

  • shanecook2002
    Shane Cook (@shanecook2002) reported

    @TrueSpidey @TheRealZephryss No they can’t when it’s a game that doesn’t need it especially since they designed the character to look a specific way and how tf am I unhappy for not wanting Ubisoft to add a useless feature the problem is they listen to yall and that’s why their games are **** and have been

  • porkinscopilot
    porkinscopilot (@porkinscopilot) reported

    @TheIshikawaRin Actually if they put time into it and money the concept is not awful. However I don’t trust Ubisoft and Tencent (50%) owner to put effort and time into it. They already have a decent service game that could be brought back with time and investment The Division

  • HowardtheDuck95
    Howard the Axel: Foley Artist™ 🔫🍹🍌 (@HowardtheDuck95) reported

    It was a rash decision to try and force the issue even though it will benefit no one but the only 2 remaining triple a publishers (2K and Ubisoft, because EA is about to get mulched by the Saudis)

  • vegetto71
    Vegetto71 (@vegetto71) reported

    @iyasele_o I have mine the same way and it doesn't give issues at all bruh, do you have the extension enabled and ubisoft connect to auto launch with windows?

  • Silva_costa_07
    . (@Silva_costa_07) reported

    @TheKingsMan95 @TheHiddenOneAC As for Ubisoft, if they need development time—well, they had four years to make *Assassin's Creed Shadows*, and the game didn't launch broken; they also had plenty of time for the remake, and it was a success.

  • rrorge
    George (@rrorge) reported

    @JezCorden what I found works better is to log into my Ubisoft connect app (rather than relying on the xbox single sign in (obviously use the same account as the one paired to xbox)

  • Yoshinator
    Jack-O' Oma (@Yoshinator) reported

    Classic Ubisoft. It's not that PC proved it, Steam is just that great of a service. GOG too, but Steam actually respects its users, unlike Sony.

  • Pouet2
    Pouët (@Pouet2) reported

    @Ubisoft No disc, no buy! We don't buy Sony or Microsoft products anymore! Bro! I sold my ps5 pro, bye gta 2 years... I have a pc with rtx 4060 and steam or gog, problem solved!

  • ComicMelon
    Comic Melon 🍈💖 (@ComicMelon) reported

    @KriKrix11 A lot of games solve this by simply graining/noising the skybox at a fairly high depth, and dithering it down. Ubisoft seemingly doesn't do this for whatever reason. Bit of a problem with their games overall sadly, they just expect the TAA and grain to "fix" it.

  • salisbury418
    LIL BRANDOW (@salisbury418) reported

    @Shunkiroth Bro I bought rainbow six siege back in 2017 when I sold the disc version i still have it and I still play it now if Ubisoft shuts the servers down then what’s the point of having the disc yeah I lose my game but that disc will be worth nothing when servers go offline

  • THe0GAmer
    Master of Controversy (@THe0GAmer) reported

    @Pirat_Nation critics called ac odyssey a bloated 100 hour slog then nolan film made 233k players return daily proving movies fix what ubisoft broke

  • dagger323
    Dagger 323 (@dagger323) reported

    @CiaranOM4 @XboxArchives Just because it had some tactical parallels doesn't make it worthy of any praise. It's literally a PVP-only online shooter and completely omitted the vast majority of the features present in previous Rainbow Six games. Not to mention it's been Ubisoft's live service cash cow for almost 11 years running while they just lazily abandon any desire of making a quality entry into the series again that's worthy of the likes of Vegas 2. Calling it slop is fitting.

  • Gearfist0
    Gacha Slave #44744483 (@Gearfist0) reported

    @fxmnryn Their response is, "I'm trying to fix the lack of your money in my wallet." This is the type of bs that gets Ubisoft and EA voted as worst company of the year in video games.

  • Animator_Alex
    Alex (@Animator_Alex) reported

    My huge glaring main issue is the writing of any new content. Ubisoft Singapore needs new writers, or they never need to write a piece of dialogue again. They come dangerously close to full and total character assassination of Edward in any of the new content.