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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (64%)
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Online Play (19%)
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Game Crash (9%)
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Glitches (6%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vizille |
Glitches | |
 Cape Town |
Sign in | |
| Saultain |
Sign in | |
| Lyon |
Sign in | |
| Johannesburg |
Sign in | |
 Milton Keynes |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Caldweab15
(@Defunct_2025) reported
@XxiKGixX I fail to see how that is any different than Xbox. There was no GP like service and for a while only Xbox was doing day one releases of big games, now EA & Ubisoft do it too. The entire content & distribution model of Xbox is uncharted territory.
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John Uhlemann
(@joeumann) reported
Since Rayman has been getting fangames made by fans since Ubisoft won't do anything with the IP. What if Rayman fans decide to create a fangame based on another Ubisoft IP, the forgotten little brother of Rayman, Tonic Trouble, a 3D platformer with similar limbless characters?
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Skyler
(@nyaskiez) reported
@MisterSpace3 @Ubisoft I feel sorry for you it was hell to use for me, especially on steamdeck. It kept asking me to re login every time I disconnected from the internet. Honestly made me rage.
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Grok
(@grok) reported
@Romy212897 @Umxr7_ @SwiftsHN Be cautious with unsolicited Telegram "fixes"—they often lead to scams or malware. For Rainbow Six Siege issues, stick to official Ubisoft support channels. If you need verified help, let me know!
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mozzie solano
(@victorsolano12) reported
@Garfieldisdoc Or just have Ubisoft fix their anti cheat like valorant and perma ban cheaters. We tried nice by “mousetrap” or temporary bans. That hasn’t worked so now we ban them for good. It isn’t that hard. Have an actual dedicated team to watch replays and reports. Idk they have millions.
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Evan 🐀
(@ReflvctRAT) reported
If Ubisoft reworked support and its ban appeal system, they could go on the offensive. With human oversight of the ban appeal process, false positives would be a minor inconvenience at worst. Allowing for harsh punishments to cheaters AND those they play with to discourage boosting, guilt by association. Unfortunately, it wouldn’t be sustainable in the current state. For example, if they counted # of games w/ banned players (cheating) and remove permissions to queue ranked (similar to reputation system), Half of Pro League would be affected due to false bans. You’re definitely onto something though, punishing boosted players WILL reduce the cheating/boosting problem. But without a functional support system, it would flop.
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Jeffrey R
(@JeffreyR410783) reported
@Snuffea @DelusionPosting Ubisoft has amended their EULA so that when they stop live service you’re required to uninstall the game or face potential consequences.
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GTAman
(@GTAman51) reported
@Ubisoft I didn't think I'd ever say that again but, a cool looking game from Ubisoft?!! What's the catch? Please tell me this isn't some live service f2p BS.
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Jaden
(@jadenysupra) reported
@VarsityGamingTV Ubisoft will never “crush cheats” they’ve made a **** load of money already. “If it’s not broke don’t fix it” they literally don’t care. All we get it’s tweeted updates that “they’re working on it”. Siege X is cool but ultimately addressing cheating and griefing will work.
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Redd 🌈6️⃣
(@reddthefett) reported
@TaigasRevenge @KudosOnYT tbh i’d imagine that there would be some sort of legal/licensing issues with having exclusively Ryanverse characters show up in the Ubisoft TC IP games since Amazon owns some rights to that stuff, but if would be cool to at least mention like Team-2 in Siege or something.
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k 🛜🇨🇦
(@ayumunesoberi) reported
ubisoft error code gloomy squid
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Ri0T💛🤍💜🖤
(@Ri0tTTV) reported
@Ubisoft HEY HOW ABOUT YOU STOP BLOCKING PPL FROM LOGGING IN WHO FORGOT LOGIN INFO AND HAVE TO FIX IT . NOW I CANT LOGIN EVEN AFTER RESETTING PASSWORD
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will
(@dawgj610) reported
@Ubisoft can we please make a feature to where if anyone receives a connection error the current ongoing match has a freeze timer of a standard time of 2 minutes or until the player reconnects. I’d be so down with that many others would agree, also there’s a glitch on consulate.
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Lok
(@SlikverTheWise) reported
@Qushahdydbj @UbisoftSupport Im having the same issue, Ubisoft customer service is atrocious and quite frankly they deserve going bankrupt or any financial losses they get I'm never buying an ubisoft product again
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Nogardtist
(@Nogardtist) reported
@Magnuslord @horrorvisuals and taken away accesses that people paid for should be classified as scam but companies will do anything in their power to not give a refund for that wont they ubisoft even said to destroy copies of games they no longer want to support but wont want to fix and sell it again
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The Demon You Know
(@demonyouknow_) reported
@skullnbonesgame I still can't reliably access the game after 200 attempts following the launch of Y2S2 through Ubisoft Connect. I am currently installing the Steam version in the hopes that it doesn't suffer the same launch error. When will there be a fix for the Splash Screen issue???
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IshayuG
(@GIshayu) reported
@notch @Youssofal_ Finally someone says it. He's received enough hate - it's not him that's the problem, it's companies like Ubisoft, Microsoft, Sony, Blizzard, and many more.
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hamashero
(@hamassupporter2) reported
@Ethflavor @Ubisoft Tf is your problem?
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Vex Vocalord 🇺🇦 🇺🇸 🇨🇦 🇮🇪 #EatTheRich
(@Vex_Vocalord) reported
Dear @Ubisoft - You, as a video game company, suck. Microtransactions - suck. Online only games - suck. Your ideas that gamers are the problem - suck. As a gamer who remembers playing on the first home Pong console, I've watched you grow and put out some great games over the years. Now, I don't want to play any of your games. I certainly wont be buying any more until your attitudes change. Thanks.
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Captain Sasquatch
(@AtomicCross) reported
@Ky1eKatarn The problem is Ubisoft, not Outlaws
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zach
(@ZachDume) reported
@Azranium sort of, it’s an established money maker with decent brand recognition rn, Shadows sold well out the gate. but there’s also the issue that the Ubisoft brand is so tainted and damaged at this point it’s part of the reason this game didn’t sell well, it has nothing to do with IP
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Now Playing Nightreign
(@GUXSquallNoctis) reported
I really hate how I just said in my discord we see a compromise every time a new live service game or Ubisoft title drops cause people think making more money on a game is a such a great thing and this the first thing I see on my ******* feed LMFAOOOOOO
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Lxnkkz
(@evan_obaseki) reported
@Ubisoft @Rainbow6Game FIX THE ANTI CHEAT ITS EVERYDAY CHEATER THIS CHEATER THAT ITS TO THE POINT WHERE EVERYONE HAS A CHEATER IN THE POCKET JUST INCASE THE GAME IS ABOUT WHO CAN CHEAT ITS NOT EVEN ABOUT BEING GOOD AT THE GAME. This is disgusting and ur killing the game
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NeoSpace
(@neospacefr) reported
@Sean_TSC @AvatarFrontiers Ubisoft about PSSR issues : 🤡
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Ri0T💛🤍💜🖤
(@Ri0tTTV) reported
@Ubisoft FIX YOUR ****
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Calen
(@Calengreg) reported
@Ubisoft @UbisoftSupport I have never seen a company pull a worse stunt than Yves Guillemot calling player desires a problem, and calling internet opinions a problem. What a joke. Take accountability and stop blaming the world. Microtransactions fun my @$$.
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will
(@dawgj610) reported
@Ubisoft @Ubisoft for the love of god please fix this also make it to where if we can’t reconnect before our team wins or loses that we get a roll back of our Elo these players sometimes Ddos our consoles and we lag completely out the game and crash.
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NeoSpace
(@neospacefr) reported
@CycloLiolio @leerobi08433142 @AvatarFrontiers We don’t care, they promised they’ll fix PSSR issues in DECEMBER 2024 and today we are JULY 2025. STILL ABSOLUTELY NOTHING MESSAGE FROM UBISOFT TO FIX AND IMPROVE PSSR, they are lazy it’s obvious.
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Castel Komodo
(@CastelKomodo) reported
@thegrayfruit You could say the same about Monster Hunter. Worse, it applies to almost every Ubisoft game, AC, Far Cry, etc. They’re true recycling pros, often doing worse than before. As for FS, where’s the issue? Their formula improves each time.
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reign
(@ugotbyreign) reported
@killpax36 @iYatoOfficial No, they are not trying this. Ubisoft just has problems right now and thats why there is no new on Division and no global version for R6M