Is Ubisoft Connect down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 23: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (67%)
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Online Play (23%)
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Glitches (5%)
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Matchmaking (2%)
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Game Crash (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kharghar |
Sign in | |
 Seinäjoki |
Online Play | |
| Pune |
Online Play | |
 Lens |
Sign in | |
 Ruse |
Sign in | |
 Laatzen |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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(@SmegOff89) reported
@TroelaAmmehoela @klobrille but that is not stating they aren't adding the they made losses to their calculations XBOX got caught they don't add this that is fudging the numbers Assassin Creed Shadows/Ubisoft also got caught doing this and they are in trouble with investors
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Maréchal Tutu
(@Nihility95) reported
@sasukecaelum @Rawameriwani @GermanStrands Ubisoft announced 5 million players just two days ago but the game was available since Day 1 on Ubisoft+, so the good ol' "players vs copies sold" issue again.
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anto123arci
(@anto123arci) reported
fix the balance i'm tired of fighting spear axe hammer bow in 2s over and over again do you want me to bomb ubisoft hq?
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Metr0.
(@OOF_SRN) reported
@Ubisoft fix your headshot hit reg pleas
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Retrieval Cloud+
(@TonyChiaroscuro) reported
@Pirat_Nation Indeed by pushing to a games as service model, this is the case. Setting that aside, gamers should accept @Ubisoft's terms. Patronage is also not eternal. Stop consuming their product and when they ask why... Nothing is eternal
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Nate Corwin
(@NateCorwin1) reported
@ISHANYA83182850 I mean **** there’s people saying that the new R6 update flopped when in reality it didn’t really flop. There’s just technical issues that is kind of screwing Ubisoft out of their money here.
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TREEKEL
(@ErickChapita) reported
@stormfall33 @Ubisoft is there any way to pay somewhere and fix your games to put Latin Spanish dub, where the hell is Far Cry 3 and 5 in those languages?! Where is my Rayman 3 in that language?! Hispanics are gamers too! I will never give up!
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jaypownall
(@jaypownall2099) reported
@Ubisoft no support just when you gonna fix the stuttering issue with crew Motorfest
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BeastModPlayer
(@BeastModPlayer) reported
Thats not the point. When you constantly complain about a game but still play it then whats the point. If Ubisoft knows their playerbase will stick around even when the game is quite literally broken (which they will even despite my tweet) they know they can get away with a lot more. They clearly did not test Siege X enough before rushing it out the door. And they will keep rushing seasons out the door and not caring if we keep supporting the game. It's better to put your money where you mouth is than to just keep complaining with no action.
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H0PING7k
(@Hoping7k) reported
Part 6(end): Ubisoft, your support is a disgrace. I truly hope Tencent takes over and brings in people who actually know what they’re doing. Right now, your service is an embarrassment. @UbisoftSupport @UbiSupportDE @Ubisoft
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FvZion
(@FvZion__) reported
so is ubisoft servers down or is it just me? #R6S #R6 #RainbowSixSiege @UbisoftSupport @Rainbow6Game
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PauLegend
(@VulpOutlaw) reported
@FDssadas @madcap412 @assassinscreed No, you're projecting things about yourself out of frustration, because without strawmen/adhominems, your point lacks any weight. If those game devs have any self-respect, they'll break away from a **** company like Ubisoft like Sandfall's devs did. Or fight back against issues.
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Grok
(@grok) reported
In gaming, especially live service and subscription models like Ubisoft+, "player count" typically means unique users who have launched or engaged with the game at least once, often over a set period (e.g., 12 months). This includes buyers, subscribers, and trial users, but not mere downloads. It's a broader metric than sales, focusing on engagement over purchases.
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Bow
(@wonderedbow) reported
Attention nahh I don’t need it you seem pretty upset which tells me maybe I made you think? Because it’s not only about the cheating and lack of care towards the game it’s the bigger issue of company’s like Ubisoft who are pushing slop, creators pushing that slop more, stupid people buying that slop and being ok with it and nothing gets fixed.
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Okies
(@D4RKM4773R) reported
@TheDivisionGame You guys have access to cross-play and didnt even think to turn it on in the past 5+ years, let alone fix the broken talent trees and skills... yet you have released 20+ major updates full of microtransactions making @Ubisoft 10s of million$ each update! and wont fix cheating?!?
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Read The Book
(@puke_in_aid) reported
@__holv__ @BeskInfinity I would argue a huge fanbase want the classic ac back but they tried something new with the rpg which. People don't want dramatically different. I've heard if it ain't broken don't fix it. Ubisoft is definitely mid but I'm arguing death strandings 1 gameplay is worst
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董晓宇
(@Alucardxy) reported
@UbisoftSupport I can't login my ubisoft account,even i just change my password , still stuck in 2 factor authentication.I haven't set it.
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Bow
(@wonderedbow) reported
Yea that’s exactly what I’d like you to say the more bigger creators call Ubisoft out for their **** the sooner things will get fixed but many of you don’t do that you push micro transactions and ignore the issues at hand and sure you may “call out” Ubisoft but you softball your points. So yea keep it going I’ll stand on business
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Jody
(@Jody92212496) reported
@SeanGyle315 @testdrive The service structure is a God damn potato, just like @Ubisoft
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sncrbdz
(@sncrbdz) reported
@TheDivisionGame Please fix this! Ubisoft connect screen opens out of nowhere during the game and playing is interrupted.
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Alex 🇺🇸 🇫🇷
(@SinByGames) reported
@KiranaSakuraX Their last financials in 2024 said that Ubisoft+ only counts for maybe 7% of total players across their games. This means that only about 350 K people of the 5 million played the game through a service, the rest were full purchasers. Do you do your research before you reply?
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Juan Carlos DL
(@carlitoswayec) reported
@CayBonner @assassinscreed Strange you say that, when plenty of other games, including Clair Obscur Expedition 33, reported UNITS SOLD no problem. Ubisoft acts dubious because they don't have the numbers to back up the narrative that their **** game was a "success".
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Evil-MC 🦖
(@Matty_Cs_World) reported
@PigeonGoGaming Ubisoft gets a lot of stick. But as devs the quality is great. The issue is commercially they get forced to repeat the same format game over and over. A great team of game makers lacking ideas.
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SAM-Î
(@samidenizercan) reported
The issue still continue but I bypassed it with using legendary. Now I'm facing with uplay's not linking to epicgames so I cannot play it from any client. Epic is not let me play from by their client cause sends me to third party client to play the game which I paid to EPICGAMES
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SAM-Î
(@samidenizercan) reported
Adobe is known as most hated company by linux user for blocking any WINE or Bottles configuration. But Epic Games is worse than that. You can open it with Heroic or Lutris (also legendary from terminal) but whenever you buy something like mainly on Uplay, now there is issue.
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Alex
(@Raices1234) reported
@TheCrewGame in addition, you promised many other things that still haven't happened, like offline mode and many more. I have published and reported a huge set of visual issues of the game to Ubisoft support and they are not taking anything into consideration!!
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Ramiro Figueiredo 🇧🇷 🇺🇸
(@EuSouRamiro) reported
@BeanMeisterTV @Ubisoft The problem is not just the character, its the game.
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Amtrak Acela
(@AmtrakAcela75) reported
@scienceisreason @trainsimworld @Xbox They can't do it because "Microsoft told them" but there plenty of Ubisoft slob and dlc that doesn't have a problem absolutely joke
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H0PING7k
(@Hoping7k) reported
Part 6(end): Ubisoft, your support is a disgrace. I truly hope Tencent takes over and brings in people who actually know what they’re doing. Right now, your service is an embarrassment.
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Chicken
(@cluckingchooky) reported
@OmarManuRod @LastLordofTime @Pirat_Nation But it was the Ubisoft open world that Nintendo chose to use for BotW, not the open world from the first Zelda. A blow for blow clone. So what was the problem with Immortals again? That it came from the company who created this particular genre?