Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (14%)
• Glitches (10%)
• Matchmaking (3%)
• Game Crash (3%)
• Hacking / Cheating (0%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	15 hours ago
Guénange	Online Play	3 days ago
Chennai	Sign in	5 days ago
Craponne	Matchmaking	6 days ago
Berlin	Sign in	10 days ago
Brussels	Glitches	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Something 🇳🇿 NZ6204 (@something98twt) reported 3 minutes ago

  @SoloEnSteam From my experience Ubisoft Connect isn't too annoying. Like you sign in and if you use steam it'll only have a small pop up saying "syncing your game with the cloud" before and after launch, no annoying *** menu

• 
  Cajun (@Cajun_347) reported 3 minutes ago

  @ubisoft fix your ******* login ****. I cant make an account bc your stupid *** servers can’t handle simple processes

• 
  Jonah, King of Whales (@TheSponchMaster) reported 4 minutes ago

  @IGN Literally every gamer: "SCREW LIVE SERVICE AND WE'RE SICK OF AC RPG AND WE WANT MORE HISTORICAL AUTHENTICITY!" Ubisoft: "Why aren't gamers buying our Historically Bankrupt Live-Service Assassin's Creed RPG?"

• 
  LegacyEleven (@LegacyEleven) reported 4 minutes ago

  One problem I have with Assassin's Creed Valhalla is that although I find the time period interesting and what the team over at Ubisoft created visually beautiful... The environment is just not interesting and falls flat to its previous environments of Ancient Egypt and Greece.

• 
  AlphaFlux❄️✨ (@alphafluxx_) reported 4 minutes ago

  How dogshit is your game when even Ubisoft live service games look better

• 
  JustaKazual (@ImJustaKazual) reported 7 minutes ago

  @_Aaronify Every time I try installing Ubisoft connect, it’ll let me log in but then it’s just a blank page. Is there any fix for this?

• 
  KonamiCodeGames🕹 (@EugeneGilland) reported 8 minutes ago

  I think today I'll look into safeguards for my PS4 games. I'll have to be ready for when the service that checks the Digital Rights Management decides to remove my access to titles. 🥲 I seen this happen with Ubisoft games, Discovery Network TV shows, and now Studio Canal movies.

• 
  DraphChildLover (@YaiaIsOnly6YO) reported 16 minutes ago

  Sony knows full well their software sales are abysmal and this is a shared industry problem. There's a reason Ubisoft and others have live services, they're trying to compensate for all time low sales This direction they're moving in is to try to force change consumer habits

• 
  TheDezembro (@TheDezembro) reported 18 minutes ago

  @RealLifeFakeWiz There was never a win factor for this. It's like saying "we lost" when we kept buying Ubisoft games after 2016 when they announced their single player live-service model for future main-line titles. We can look at how they're doing now - it's not a win. Of course it's not a win for us either but the point is that it's not a win. They'll all ******* implode soon while we keep eating what the independent market puts out + the few game studios that still give a damn. Though I do wish people would finally learn the ******* lesson: All the good will we ever gave these companies thinking "this is fine, they'll hopefully do better" is leeway that they don't deserve. Remember that when they come for our "Digital Licenses" too. Because you can bet they ******* will. They don't want you to have access to *anything* that they can't monetize.

• 
  Jeb Williams (@JebWilliams) reported 19 minutes ago

  @DualAcies @MichaelDoesLife Watch dogs 1 was a solid game. The only real issue is the false promises Ubisoft made for graphics. But as a product, it’s pretty fun

• 
  The Rascals Lounge Podcast (@RascalsLounge) reported 20 minutes ago

  @R6esports @R6esports @Ubisoft Please fix Unranked. It's so unbalanced that it's becoming unbearable to play. Mixing Copper and Bronze players with Plats, Diamonds, and Champs doesn't make Unranked fun. No map bans either? what are you guys thinking? Just make Unranked the same as Ranked, but without the rank gains or losses. Simple.

• 
  محمد مهدي (@Al_Kamil_Blog) reported 22 minutes ago

  @UbisoftSupport Hi , my ubisoft account is blocked due to repeated attempts to sign in, because i forget my password, trying what i remember, finally i change my password but the account is still blocked , i send a form in support page but after month of that is still blocked

• 
  Practical Conservative, Esq. (@PracticalGOPesq) reported 23 minutes ago

  Seedaudio by Bytedance is reason enough that @Ubisoft should never have a problem getting Michael Ironside for another splinter cell game ever again.

• 
  Mr. Margheritiiii (@GetCheatz) reported 23 minutes ago

  @TheDivisionGame I don't think I've ever encountered a more ****** and stupid customer service than Ubisoft 🖕

• 
  kobainkhad (@Friscokhad) reported 24 minutes ago

  @VaughnXVaughn @_NIXNE AGAIN no disrespect man, i thank you and any vet for their service but christ my brother please get rid of that mindset that you CANNOT change anything, We have brought GIANTS to their knees, Activision, and CoD failing finally last year, Ubisoft ****** TANKING.

• 
  Velcro (@VelcroShoeLaces) reported 26 minutes ago

  @JuniorD80991116 @GamingH0F I agree, but nobody seems to have an issue with basically every other major online account service that does it. Xbox does it. Nintendo does it. Google does it. Samsung does it. Ubisoft does it. EA does it. If anything, Sony gives you a *bigger* window with 3 years.

• 
  A Good Shepherd (@AgentSIMMONS_AL) reported 30 minutes ago

  @Npweezy215 @oliver_drk Ubisoft Plus was on the service before they hiked the price. I think most gamers paying for GAME Pass would prefer having Call of Duty over a trial for sports.

• 
  The Raven (@RavenMentore) reported 42 minutes ago

  Ubisoft is eventually going to write themselves into a corner, Here's Why: With the recent Assassins Creed Games they've failed to write a good Story and narrative which the franchise has always been about to begin with. And most of the original dynamic story telling had been introduced through DLC, along with the original mechanics. However today they just remove constant mechanics which are part of the original games, and part of the challenges and storytelling dynamics which made those games what they were. Problem is if you untangle and snip the strings one by one from the yarn of the franchise - the devs, and whoever is making these decisions are becoming their own undoing. This is why I said, keep to the original core vision that franchise is supposed to up-hold by doing so you create a successful franchise, but undo it's threads and it becomes it's own undoing. But by undoing the yarn, you undo the franchise and eventually cause it's decay - and it's only a matter of time before this happens. Hexe, Ezio's return is highly unnecessary. - his story is finished but they can't let the character literally rest after Embers, because he's the only most successfully accomplished trilogy, alongside Altair. Black Flag, undoing mechanics which were central to the core game and it's plot device,the Animus, and focusing on animus heavy AI stories which make no sense, including texts in a vault. Eventually the franchise is slowly decaying like an old corpse, there's nothing fresh coming from Ubisoft. They need to leave Animus EGO behind, and focus on a, strong modern day story to compliment the Animus Ancestor Assassins. The Assassins Creed franchise is nearing its end given they have to carefully approach Remakes and not cause any friction between fans/community members m. Give or take 1 wrong step made, and everything falls apart. The threads unravel completely.

• 
  Jason Manu (@JasonManu75) reported 45 minutes ago

  @Amiga_Square You are confidently incorrect. Physical copies of The Crew were remotely disabled by Ubisoft. Even though The Crew has a single player offline campaign, you can no longer play a game you purchased on physical disc. Digital vs physical is not the issue. The real issue is rent vs ownership. Asmongold is right. You are wrong.

• 
  Golum McSmeagolHomie (@McSmeagolHomie) reported 48 minutes ago

  @disc2028 Only problem with that is Ubisoft is also **** lol this game will be a coaster disc

• 
  •Ophelia•Lighthart• (@theogappleboy) reported 51 minutes ago

  @Rainbow6Game Voice chat is still bugged mine does *not* work at all @Ubisoft please fix this

• 
  Supawiz6991 (@supawiz6991) reported 53 minutes ago

  @Garfieldisdoc at this point, I think the only direction for siege is to either make siege two or rebuild siege one from the ground up. The Current siege code base has foundational problems that I don’t think could be fixed. I don’t think either these two will happen because Ubisoft is broke.

• 
  nick (@nickomode) reported 55 minutes ago

  @UnfeelinMonster @TitaniumRolo TCSG is a huge issue on console, especially since Ubisoft has no idea how to actually detect Cronus players

• 
  Anthony (@Scrxbbz) reported 55 minutes ago

  @Ubisoft @Rainbow6Game fix your ******* **** bro, there should be no reason I get an abandon sanction for getting dossed out of a match multiple times, and still reconnecting every time. Get ******

• 
  poly (@polywav_) reported 56 minutes ago

  @Ubisoft @Rainbow6Game @UbisoftFR Please fix your game, if my game crashes one more time I will be putting a .44 magnum to my head and I will be pulling the trigger. Thanks, polywav

• 
  The Chaos Lounge (@chaosprimeZ) reported 57 minutes ago

  This person is talking about GDPR. GDPR forces companies to destroy data after there is no use for it. If there is a purchase on the account, GDPR allows that account to remain active. Ubisoft issue is precedent to this when they announced account closures for accounts with nothing on them. As such, GDPR wouldn't apply here. Finally, this was in effect before GDPR even came I to effect. The more you know

• 
  Melwin (@Mcgroj) reported 58 minutes ago

  @FPSthetics Second gaming crash is on it's way. Idk about you guys but Ubisoft is definitely not surviving this one.

• 
  MarketQuestJas (@MarketQuestJas) reported 58 minutes ago

  📌 EXACT SOURCES & COVERAGE: PlayStation Network Status Monitor & Service Outage Resolution Logs (June 18, 2026) Capcom Europe Corporate Communications Broadcast (@CapcomEurope - Issued June 2026) Ubisoft Developer Network - Title Update 1.1.11 & Black Tides Patch Notes Strefa Inwestorów / PAP Biznes - Bloober Team S.A. SAW: Genesis Alpha Registry & 11 bit Asset Ratings (June 18, 2026) Reuters Legal / Bloomberg Enterprise - Microsoft Shareholder Class-Action Litigation Index (Filed June 2026) TechPowerUp Silicon Core Inventory Database (July 2026 Hardware Update Manifests)

• 
  abby 🇧🇷🎰 (@nokkFMG9) reported 59 minutes ago

  as much as i miss siege (and trust me. i do, a lot) the cheating problem will never get fixed and ubisoft will continue to shoot themselves in the foot any chance they get

• 
  Snakegil (@GilSnake) reported 59 minutes ago

  @TheDivisionGame @UbisoftSupport @UbisoftFR WTF are you doing guys ??? The game is not playable at all. Delta 03 kick us from your **** servers every 5mn. Kick everyone in team at the same time and losing progress and tokens in escalation. WHAAT ARE YOU ******* DOING ? FIX THAT BROS >___<