Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/08/2025 00:55

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EstoniaPärnu Online Play
BrazilEmbu Sign in
FranceParis Sign in
United StatesPhoenix Sign in
United KingdomDronfield Sign in
United StatesAustin Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Franco01615148 BlueExorcist (@Franco01615148) reported

    @Ubisoft Ubisof is **** been ask weeks now to fix Ac valhala but no I'm speaking to morons with no ears

  • salvado44600299 Sal (@salvado44600299) reported

    @Ubisoft @slasher_jpc @assassinscreed Fix the endgame last order member bug, where you can’t unlock the last kill mission even after turning on the hytham

  • AlbtraumPuppe AlbtraumPuppe (@AlbtraumPuppe) reported

    @6ixnik @DarthChillash I’m not believing it. Ubisoft really could have partnered right away but they didn’t. They launched a competing service to PC only, now I would not be surprised if they do launch it to consoles though.

  • BigDumbSwede 🇸🇪 Love Loving 🇸🇪 (@BigDumbSwede) reported

    @KyleSims89 @Ubisoft Thanks for the ideas. Guess I'll keep my fingers crossed that the post Yule update will fix it. 🤞

  • GeorgeBassUK George Bass (@GeorgeBassUK) reported from Lincoln District, England

    @DivineDDT @Ubisoft @watchdogsgame Yeah there's something definitely broken, hopefully they patch it soon. It shouldn't be released in this state.

  • 66Days99 66 Days (@66Days99) reported

    @Ubisoft What a fun idea! The game is broken, and there doesn’t seem to be any way to control your character, but it was a fun idea.

  • Liryon4 Liryon (@Liryon4) reported

    @ForHonorGame Fix your servers !!! I got CRITICAL ERROR ISSUE TO UBISOFT SERVER everytime , impossible finish one game without being kicked out of the game lol

  • LusciousR6S Gino Lucia 🇮🇹 (@LusciousR6S) reported

    so when will ubisoft fix the uplay to actually show when people in a ranked match. Oh wait they are fine with half working products for months upon months that's just normal.

  • TomGyroid TommyGyroid (@TomGyroid) reported

    (Crash I mean, knock on wood). Plus Ubisoft's Mii costumes of their presumably actually Japan-popular characters (?) just came out with Byleth instead of being saved to come with Rayman?

  • CunningSmi1e CunningSmile (@CunningSmi1e) reported

    @ViktorFager @Ubisoft @UbisoftSupport I had the same problem last week. Quitting out of the game and going back in seemed to fix it

  • JasperLinsen Jasper (@JasperLinsen) reported

    @PressPrexx @not_Imani @Nintendeal Why? Is the five dollars really that precious? This is quite a lot of bang for buck and people see it and only want to pay a fiver. Weird. Yeah, its ubisoft and it requires login or turning of wifi, but still. Lots of game, definitely worth at least 30.

  • THastens Tylan Hastens (@THastens) reported

    @UbisoftSupport How about you fix Assassin’s creed Valhalla because that mari lwyd clock won’t come off and I already contract or email Ubisoft support so I this fix now

  • chiefhusker1 Jake (@chiefhusker1) reported

    @Ubisoft @RevolutionAndre @watchdogsgame Such a shame it’s in a broken *** game from a developer that has no customer support currently. #youreshitandyouknowit

  • elaunn Elliot Launn (@elaunn) reported

    @UbisoftSupport @happyheart5 There is still an issue with this, been trying to okay the last 2 days and the same code appears. Sort it out Ubisoft

  • XPok_ x.pok (@XPok_) reported

    @Ubisoft @RevolutionAndre @watchdogsgame Man I bought watch dogs on Black Friday and played like maybe 3 times haven’t played it since the game is just not that great like I would try to do anything fun the game would just crash

  • AlbtraumPuppe AlbtraumPuppe (@AlbtraumPuppe) reported

    @DarthChillash And if rumors are to be believed, Ubisoft is adding their streaming service to console & PC for GamePass subs. Absolutely no confirmation on this. Just a rumor I heard.

  • DisguisedDitto Mr. Brightside. (@DisguisedDitto) reported

    @Ubisoft Fix ubisoft + pls

  • chiefhusker1 Jake (@chiefhusker1) reported

    @Ubisoft @RevolutionAndre @watchdogsgame Such a shame it’s in a broken *** game from a developer that has no customer support currently. #youreshitandyouknowit

  • _Z13N_ Z (@_Z13N_) reported

    @SpacestationGG Ubisoft me angy, fix

  • betitojr15 Betitojr15 (@betitojr15) reported

    @Ubisoft @Rainbow6Game again I have been DDOS two times this week and cuz I couldn’t connect back I got a penalty and lost RP

  • salvado44600299 Sal (@salvado44600299) reported

    @PlayStation How about you tell Ubisoft to fix their endgame glitch, where you can’t kill the last order member

  • GeorgeBassUK George Bass (@GeorgeBassUK) reported from Lincoln District, England

    @DivineDDT @Ubisoft @watchdogsgame I thought it was an unfortunate glitch the first time it happened. But its happened twice more, I don't have the patience to play through the same bits again.

  • GeorgeBassUK George Bass (@GeorgeBassUK) reported from Lincoln District, England

    @DivineDDT @Ubisoft @watchdogsgame They ought to, after a search the problems seem well documented, it's not really a good look leaving it this long.

  • FernandezMarfil Antonio Marfil Fernandez (@FernandezMarfil) reported

    @Ubisoft @slasher_jpc @assassinscreed Ubisost i am currently writing to report on the linconscire glitch i have encouuntered. It will be a generosity to the valhalla community for you to fix the current in game glitch

  • Venom7945 Cody Peck (@Venom7945) reported

    @jayveeonYT Hey Jayvee, will Ubisoft fix the glitch of the key not appearing in Lunden in the quest for Octavian? Cause on my PS4 version the prompt to collect the key isn't showing up.

  • JasperLinsen Jasper (@JasperLinsen) reported

    @Proud2beGeechie @Nintendeal If you liked BotW, this is pretty good. Usual Ubi bugginess and annoyance, but a good combat system, a bunch of different monsters, and a varied (if not very complex) move-set. Turn of Wifi while playing and Ubisoft will not require a login (seriously). Fun but Ubisoft.

  • chiefhusker1 Jake (@chiefhusker1) reported

    @Ubisoft @RevolutionAndre @watchdogsgame Such a shame it’s in a broken *** game from a developer that has no customer support currently. #youreshitandyouknowit

  • McMacAtk Mac (@McMacAtk) reported

    Do you guys not remember that @Ubisoft hid abuse against their employees, including ****? No one remember that @Ubisoft also released Elite Squad, another mobile game with predatory microtransactions? What about the latest Wildlands? Remember how broken and empty the game was?

  • BishBlyat Honest Bish (@BishBlyat) reported

    Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake

  • DamienVIIXXV Damien T. (@DamienVIIXXV) reported

    @N7Necromorph Even with the early assassins creed games like the ezio games those were released annually and people didn’t have a problem with those games they were well received by fans so it could be just Ubisoft getting not doing a good job with creating their games.