Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (19%)
- Glitches (8%)
- Game Crash (7%)
- Matchmaking (3%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Sign in | 5 hours ago |
 Sydney
|
Sign in | 12 hours ago |
|
Delhi
|
Matchmaking | 1 day ago |
 Mittweida
|
Sign in | 1 day ago |
 Erstein
|
Sign in | 2 days ago |
|
New Delhi
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Across 3 Horizons (@Across3Horizons) reported@8o_pt Did you log in as guest from the beginning? I don’t exactly know how to link an account. Usually once you sign in with Ubisoft connect, it automatically makes your “guest” account your main account, but I’m not sure on this, it’s just a theory
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Nathaniel D. Kraven (@JackK490113) reported@blacknredtext The problem is that over time developmental goals shifted from creating a world that simply felt "real" to creating a THEMEPARK for people to engage with. Making the player the center of the world and everything else slaved around that. Ubisoft slop is a perfect example of this.
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xIronPonyx (@xXiRonpOnyXx) reported@Ubisoft awww cant make it to the stream coz im at work but i would loooooove a code. i wanna test out my 3070 despite having technical issues with the demo. 🙏🙏🙏 hope i can get a code.
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pittepatpirat (@PittePatPat) reported@Ubisoft I bought the Season Pass and the monthly thing but it didnt get unlocked.. On Reddit more people have this issue. I made an Support Ticket like 24hrs ago too. Please fix this
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all_I_know_is_brrrr (@swiss973) reported@Ubisoft loving the game but the controller aim settings need to be looked at there not working properly
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Cozby (@DJCozby) reported@_Fotoqraf_Man_ @TheDivMobile @Ubisoft Why I cannot get 60 fps on low is a problem.
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JSL (@J_S__L) reported@AI_EmeraldApple @NikTek Exactly + Ubisoft would never listen to feedback and fix things so quickly
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M88 🎮📸 (@M88Gaming) reported@GamerGrl73 I hope Ubisoft Connect too. I can't pass through the login screen.
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Jack (@Smurfgotbeat) reported@Whitewvlf1 Hmm he's not wrong in some aspect but in comparison the devs are listening and aware of problems and fixing them a lot quicker than what Ubisoft would actually do with their own game.
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dxmz. (@D_omz01) reportedAlso theres a error where it says “Ubisoft Connect has detected an unrecoverable error and must shut down”
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Ethan (@CipherCantShoot) reported@VarsityGamingTV That's fair, if Ubisoft does it right I'm all for it. Issue in the past has been when something becomes meta, it gets obliterated instead of pushed back in-line. LMGs were useless for the longest time.
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Creatinewarrior (@X420kinkbarkerX) reported@ManwithoutF @StarWarsOutlaws There have been a massive of updates, it released unfinished. I purchased it day one, played it, the next day receiving a email from ubisoft declaring since I played it before updating my save was broken and I had to start over. It was unplayable slop on release.
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VanHelZiNX (@VanHelZiNX) reported@TheDivisionGame My ticket case 25788515 no customer service for week what wrong with Ubisoft
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chakkra69 (@chakkra691) reported@HereComesTheKop @KJP_Plays @CohhCarnage "I know many are bored of that formula, or at least when Ubisoft do it." THIS. People dont seem to have a problem when Sony and Square Enix do it.
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??
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Spencer K (@SpenkerC) reported@LifeisaGameMag @KahliefAdams And both were pretty solid lol For AA/AAA, I have been disappointed by MLB The Show 26 this year But most sports games are copy and paste glitch fests on launch Madden/2K/etc.. COD & Ubisoft have been bad quality for years imo. But what else???
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Cappuccina (@Cappuccina6) reportedSo, if you face the same issue 👀 I was able to complete the download by enabling a VPN to US 👌🏽 Disabled it before logging into my ubisoft account and it worked as normal after that. It also doanloaded other assets in the background while playing the tutorial 🫡👌🏽 #TDResurgence @TheDivMobile #TDR
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𝐌tt (@Matt_Bennet1) reported@SpiritMacardi @ShyVortex how many ppl have issues with validating? Many big released games that had denuvo and I never heard of a wide spread issue. > Sega, Ubisoft, and Frontier How long? and do they have to connect to the internet
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Aivan (@AivanSN) reported@Rainbow6Game yo is ubisoft connect still down??? i can't login to my account i keep getting the dolphin error or the lost connection i tried all the fix on the internet i even made a new acc cuz i thought i got banned for some reason
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s4ku (@s4kutrades) reportedso every time i play ac unity ubisoft connect asks for my password, however when i tried to launch the game today and entered the password it said account suspended tried to file a complaint on the website but cant login there either due to repeated failed attempts
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him (@RaederPletcher) reported@Rainbow6Game can this stupid organization please fix desync, i’m tired of dying because of desync and ur ****** *** servers. bum *** organization dog **** game ubisoft try not to make a **** game past 2013 challenge
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MrBloodyAwful (@mrbloodyawful) reportedBloody hell UBISOFT fix your sodding game
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Jack (@Smurfgotbeat) reported@KJP_Plays @CohhCarnage I agree and disagree. He's not wrong in some aspect but in comparison the devs are listening and aware of problems and fixing them a lot quicker than what Ubisoft would actually do with their own game.
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Rowan Kyle (@KyleRowan11331) reported@nerdx_inked @Atraindemain @hard8_times Imagine now those who had budget cheap PCs with 3600. Would you mock them for inferior hardware and performance just like you mock console players? Steam is not the only launcher and links to others depending on game. EA App, Ubisoft Connect, Rockstar - broken pile of code
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billyboi (@billykane125) reported@NikTek I actually think it would've been received better! Critics are less critical of western games, and also a "return to form" story is HUGE. The issues at launch with mechanics/controls would be forgiven for Ubisoft finally "experimenting". Players would eat it all up.
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JD Scarso ⭕️ (@jhonkster) reported@TheDivMobile @TheDivisionGame As in fashionable continuously deployments in the past, #Resurgence is failing in its prime day: 1.- Can’t login with my Ubisoft account, 2.- After training, when you “about” to start the real game, game stuck in 0% loading; and I’ve already downloaded 100% assets @UbisoftSupport
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Mario (@Mario74254631) reported@DwayneJ06454826 You sure because my problem is linked to account and security I need to unlink an old account. So I need someone who works at Ubisoft
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EL Dumb leaker (@ELDumbLeaker) reportedI can confirm Ubisoft is working on an update to the "60fps 4k update" to actually : Fix the framerate issue , pop-in , resolution , and deliver better graphics. Those updates are more like side project at ubisoft than anything else.
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AceAdxm (@AceAdz_) reportedPatch notes for today's #mw2019 update by me - social icons update - ubisoft stuff added - NO WARZONE 1 SERVERS ARE NOT BACK - removed gamebattles - version is now 8.68 - minor anti cheat update (e.g some mron **** not working )
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Maj Havoc (@MajHavoc70) reported@Ubisoft How about we get the service working huh??