Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 04: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Passo Fundo |
Sign in | |
| Ponta Grossa |
Sign in | |
| Campina Grande |
Sign in | |
 Bridgend |
Sign in | |
 Essen |
Online Play | |
| Bridgend |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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GG-Murderking
(@Richard26246400) reported
@AzxRidz @EKAAfives @Rainbow6Game Noo it wasn’t bro recoil was random af you can ask Ubisoft your self remember broken sight alignment when shooting the head it wouldn’t register or remember your bullets wasn’t going directly where you shot it would random come out the gun the way it wanted or crouch spamming
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WolfNova12
(@WolfNova12) reported
Please take the time to fully read our essay above, and know that we do not intend to cause trouble, but to make sure our side of the current discourse within the #ACSisterhood is better understood, by everyone. #AssassinsCreedValhalla #Ubisoft @kulpreetvirdi
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The Settlers Online
(@CastleEmpire) reported
The Ubisoft Migration has been postponed until February 26th, due to the time required to solve an issue with e-mails. The problem has been solved and we want to give you some additional time to update your passwords and access your legacy account if needed.
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Amber Gaming
(@AmberGaming) reported
@Jorraptor Ubisoft added this to Known Issues page, hopeful fix is coming soon!
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IkerRagnarok
(@ikeran45) reported
@assassinscreed Hey @Ubisoft @assassinscreed can you fix the achievements in xbox? I completed the game at 100% and didn’t even have the prologue and settlemet achievements
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sparkling_gvs
(@Vijaysamrat99) reported
@Ubisoft wtf i getting corrupted memory and how much softwares i have to install to play your game. I had to uninstall msi dragon center and sdk plz fix that battleeye or change it
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gdstf
(@gehtnichtsan18) reported
@assassinscreed I dont know who is working on your „known issues list“ but they shouldn’t work in this position. The problem at the „plucking the quill“ quest is since November and people were already in the ubisoft forum but in your list is no single word about this problem. Get your game fixed
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𝙓𝙤𝙡𝙡𝙯𝙮🇵🇹
(@ImXollzy) reported
Every week Ubisoft takes 50 or + elo from me and I’m getting 1/2 ddos epr day, it’s ****** up
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Suarez Lucas
(@Lutsurugi) reported
@Ubisoft @LucasfilmGames who gives a ****?! FIX REDA'S ******* SHOP IN AC VALHALLA!
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zyoh
(@zyohcantaim) reported
@AARWEI02 This is what happens when I tell Riley the Ubisoft login
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Suarez Lucas
(@Lutsurugi) reported
@Ubisoft @SindyJ_B @assassinscreed fix reda's shop!
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Patrick
(@PatSt3l) reported
@CoconutBrah @Rainbow6Game i know how to fix: You go to the settings thing where it says “options, ubisoft connect, quit game” and then press “Quit Game”. next head into your folders and uninstall
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Suarez Lucas
(@Lutsurugi) reported
@Ubisoft @assassinscreed hey, FIX REDA'S SHOP! lazy *****!
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Lyte
(@itsz_lyte) reported
@Ubisoft just had to play a game on asian servers. pls fix the putting players on random servers its pain
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Araghast el Abulense celebrando la Navidad
(@TheSpartan012) reported
@CaseyExplosion Happened with the Games as a Service studio, Ubisoft, too. Watchdogs had all the inflated RPG mechanics removed after the backlash towards Breakpoint, and oh my goodness is it good to play a Ubisoft game without character levels, premium currency and always online requirements
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jasonSpatula
(@JasonSpatula) reported
@Ubisoft @SindyJ_B @assassinscreed are you going to fix all the rygyagfylke glitches?
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Ben Sabin ¦ AKA: Bi-Gon Jinn
(@benjamin_sabin) reported
@kulpreetvirdi You can see the devs really trying to make it so Ubisoft can't spin the whole "Only men sell!" narrative. Devs: "We'll make it so this time, there's only a woman protagonist." Male exec: "The man is a glitch." Devs: "Fine..." Male exec: "He's now on all promo material." ...
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El Magnifico
(@Inquisi33827612) reported
@PastelN0ir @ASw1zzle @IGN remember when you ubisoft said we couldn't make a game for a female protagonist because it won't sell well like male protagonist, I'm a female, i like female characters, but i don't have any problem playing with a male character if they won't make female, i wont attack them
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Dave is 🅱️ald
(@OThreens) reported
Really is devastating that there are so many tales of games being thrown into development chaos because of the management and executive decisions. And then you have Ubisoft with regular massive games being made to a decent quality, and just awful systemic abuse issues.
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Sad, Really
(@RabbitOnStrike) reported
@PraedythTweets @TrudePerkins @jasonschreier Broken Live service games are not just an EA company issue. Apex is great and is EA. Ubisoft has a failed battle royale. Division was a failure at start. Division 2 was good. Destiny 1 was a mess until 2 years later and some still think its a mess. Quit with the EA boogyman ****.
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Sebastian Brigandine Trousers Dell’Aria
(@Memento_Gallery) reported
@scrivonaut Community bummed, and it’s why people are speaking up about this. The problem is created and perpetrated by Ubisoft’s inability to trust their own female characters with the promotion of their games
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DonattR
(@DonatRexhepi) reported
@UbisoftSupport having trouble connecting ps4 account with ubisoft already send you a dm
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Suarez Lucas
(@Lutsurugi) reported
@assassinscreed @Ubisoft FIX. REDA'S. *******. SHOP!
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adam
(@aDaYk27) reported
@Ubisoft literally sent an email to your support service 2 days ago, maybe you could respond
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spirets
(@spirets1) reported
@gokubecausee @Ubisoft I just wanna play without having to fix stuff every day :( lmao
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Damien T.
(@DamienVIIXXV) reported
@GIBiz I have no problem with a female lead if Ubisoft is going to do it then do it instead of the choice between male/female but it shouldn’t be forced in.
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Crimes! at the Computer
(@drcybercrimes) reported
@TheLightIsWhite I understand from this that they stole the login info to your Google account? How did that happen? I would have thought they'd be phishing for Ubisoft login info. In any case, of course, change the affected password, *and similar passwords*, everywhere you use it / them
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Settlers Online EU
(@TSO_UK) reported
The Ubisoft Migration has been postponed until February 26th, due to the time required to solve an issue with e-mails. The problem has been solved and we want to give you some additional time to update your passwords and access your legacy account if needed.
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spirets
(@spirets1) reported
@Ubisoft Ayo Ubisoft I’ve emailed y’all about a little problem I’ve had and y’all been ingnoring me my r6 save files are corrupt and I’ve tried everything to fix the ****