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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (53%)
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Online Play (22%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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asʜ
(@AshKaneSkittles) reported
@Bruno_R6s Ubisoft cant even fix basics, youre asking for too much bro.
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Earth-2.net (Michael Sims)
(@earth_2) reported
Does anybody know what's going on with the Prince of Persia: The Sands of Time remake? As of last night, the PlayStation store had it listed for March 18, but now it's an error page. Even the Ubisoft site only has "coming soon" or December 31 as a drop date.
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Simon Ghost Riley
(@SimonGh87897896) reported
@watchdogsgame I am missing all my story mission masks. I am wondering if this a bug. It isn’t anything else my Ubisoft connect masks are still here and even my King of hearts mask but the story masks are missing. Plz fix
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amanda, certified cole stan™️
(@_primarina) reported
@justtaythingz It’s like: do you realize she’s hot lmao honestly Kassandra is great the only real reason there was an issue is because Ubisoft got scared to make her the only protagonist 😒
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Zimm804
(@Zimm804) reported
@RomeGoLARGE Pubs don’t care if you own your games or not. They don’t want you to resell it. That’s why Ubisoft games are 150 hrs long with 120 hours of filler. It’s why they announce DLC before release, & why every non 1st party publisher is focusing on ongoing service based games
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Sir Lemoyne
(@LemonXE1) reported
@Ubisoft This is cool and all but do you mind fixing the broken levels in AC Valhalla tho?
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PEDRO 2 TIMES
(@PEDROTHELOUDPAC) reported
Trying to link my @ubisoft account is the worst . Tried for like a week still can’t link the account terrible service
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Volstorm
(@volstorm00) reported
@DesertVol Hopefully Ubisoft will fix that.
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dizzliii
(@dizzliii) reported
@R6AnalystApp @zMin95 How is bug fixing easy or not difficult? I sometimes blame ubisoft for bugs as well, but those are bugs that are in the game for 4 years. I started programming in school and it is already difficult to fix bugs for a damn calculator lmao
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Scott “Woomy!” Hovamoc
(@Namevah) reported
I hate that Assassin's Creed IV teases a "Joan of Arc Experience" that we'll probably never see. Please, @Ubisoft. I want to slaughter Templars in service of Jeanne d'Arc.
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tj
(@artificalpain) reported
@Ubisoft Fix ur ******* servers before I break my monitor I swear
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Pulse
(@pulseidiot) reported
has anyone had issues lately with Uplay, I get half way through a download and it drops to 0b/s, I've flushed my DNS, reinstalled, tried bypassing my firewall and I still have to restart constantly.
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Nick
(@RealIceCracker) reported
@ANNO_EN bought 1800 on EGS, really love the game doesn't launch from EGS and how uPlay launcher makes me redownload the entire game from your service after EGS already downloaded it, only this time it's way slower!
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.L.
(@deeplysore) reported
@ProEpicGamer7 @KudosOnYT Bro they have it in their name, bios, banners bro and they don’t even get banned and ppl thought Ubisoft were solving the issue 💀
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Fizhy (Ethan)
(@EJWoodgates) reported
@ChrisoD74455288 Ubisoft's typical response to criticism is to often undo everything, not just the problem, fix the problem and neglect things they've otherwise already done that people liked and create another problem that way. It's always one extreme or the other & never balanced.
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
Romford, England
@Ubisoft_UK needs to fix up! Not only does their “UNO” game continuously crash! You can’t even contact them to report it. It’s just as well I paid for this game whilst it was 60% off! Ubisoft, I highly suggest your team fix the game though... Not cool...
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Lydia
(@AnarchKingLydia) reported
@Ubisoft hi can u fix the multiplayer servers for this game pls i rlly wanna be able to actually play w my friends
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Whats HyDka
(@HyDkaR6) reported
@LusciousR6S I strongly believe that if Ubisoft gave ash a minigun, that all of sieges problems would disappear
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Marcus Spencer-Brown
(@MarcusSpencerB1) reported
@JubalBarca You're definitely right. I wonder if it's partly a money issue too? There aren't many Dragon Age style games despite their popularity. In contrast we've had a good decade of Ubisoft-style open world games, which I think are more open to DLCs and keep money rolling in post-launch
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Fizhy (Ethan)
(@EJWoodgates) reported
I feel a lot of Ubisoft games often lack depth, dynamics & the expectation of player patience for the sake of being as convenient as possible, when the truth is this is a non-problem.
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2B’s Whistling ********
(@2BsWhistlingBu1) reported
@Bender5e @DamnCatOnMyDesk @jasonschreier “The line” is a fuzzy sense of right and wrong that cannot be easily drawn in an objective way. I don’t like Rowling’s involvement so i don’t want to get it. I don’t like abuse problems of Ubisoft or the practices of ActiBlizz so I don’t buy from them. It’s not hard
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Stephanie Snowden
(@YouGotSnowd) reported
After verbally harassing Ubisoft on twitter for months, they finally patched my broken *** AC Valhalla and I’m finally going to hate finish the game tonight.
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emrldlol
(@emrldlol) reported
@Ubisoft can you PLEASE fix R6? literally just got told that 2 of my reports were true and banned people. How then, do i go into a game and find ANOTHER HACKER?!?!?! fix ur game please for once.
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Alayjo 🇨🇴
(@ALAYJ0) reported
These issues with comp maps wouldn't be a thing if @Ubisoft would just rework old and stale maps. But naaaah Favela really needs that rework, right? 🙄 @Rainbow6Game @R6esports #RainbowSixSiege
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T̶̙̖͘r̶̭͍̳̯͍̙̫̼̖̾̌̔̊͝͝͝͝ḛ̸̛͎̟̌̅͛͌̓̊̔͑͐̈́ͅv̸̈́̅͛̀͌̓̈
(@eboysk8ss) reported
Ubisoft connect is garbage, can't even invite my homies into a game properly, fix your ******* **** @Ubisoft
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rockaberryx
(@rockaberryx) reported
@UbisoftSupport I tried to uninstall and reinstall the ubisoft connect iOS app and the remember me sign in function still isn’t working and logs me out every half hour
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Dungeons and Diving
(@DungeonsNDiving) reported
@Jack09450025 @Ubisoft @UbisoftSupport first post I ever made with a reply in 11 seconds. referring me to someone on instagram.... that does account recovery. I'll deal with Ubisoft, not 3rd party folks who are trying to make money off of me for a service I can do myself. #BotsNotWelcome.
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My name is zee
(@Just_Yzn) reported
@malekawt I just had a bad service between epic games and ubisoft i can get them to work together to play the division 2 and I tried contacting both of them via email and its been 3 hours since i send the email no respond
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Tater
(@TaterFPS) reported
@AerowFPS Ive tried verifying game files, uninstalling my game multiple times, uninstalling uplay, logging in and into other accounts that didnt share the issue and uninstalling GeForce updates. i might as well put it in rice at this point
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EJC III
(@SoKwik) reported
@mercenary_1994 @HollieB Your problem may be with Ubisoft mate