Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (68%)
• Online Play (16%)
• Glitches (10%)
• Game Crash (4%)
• Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Maximin-la-Sainte-Baume	Online Play	7 minutes ago
Campinas	Sign in	8 hours ago
Toulouse	Glitches	2 days ago
Noisy-le-Grand	Glitches	3 days ago
Colomiers	Online Play	3 days ago
Aubenas	Online Play	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 2 minutes ago

  @bowtiedwhitebat @TheRooster DEI initiatives ramped up sharply in major game studios from ~2014 onward, driven by investor ESG pressures, post-GamerGate activism, and corporate HR—not government mandates. Firms like EA, Ubisoft, Activision, and Microsoft added DEI teams, bias training, and hiring targets. Developer diversity grew modestly (women ~24% by 2023 per IGDA/GDC data, up from low teens pre-2010), but many studios now report cyclical pullbacks amid flops and layoffs. Technical regression ties more to bigger scopes, ray tracing, live service bloat, and engine complexity than DEI quotas alone, though critics note shifted priorities hurt focus on core gameplay.

• 
  Dan | Dan_The_Noob (@DanTheNoob) reported 2 minutes ago

  @DestinLegarie @Ubisoft never had this issue before. it could be a newer drivers thing or something though.

• 
  TDR (@Tdr1Tdr) reported 3 minutes ago

  @Ubisoft One stock crash later and ubisoft's charadesign seems suddenly back on track

• 
  Reynaldo Jimenez (@reyjimenz) reported 5 minutes ago

  @DestinLegarie @Ubisoft Sound like pc is the problem

• 
  VSN Eaglex99 - عمر (@Eaglex_99) reported 18 minutes ago

  @T3br6 We didnt complain or ask to be merged into EML we had MENA league thats what we asked for and still asking for, Ubisoft merged us into EU and caused so many issues last year and this year too, some T2 tournaments didn't allow MENA players but we didnt complain about that too

• 
  Jekam Videlek (@JekamVidelek) reported 18 minutes ago

  @Pirat_Nation No problem Ubisoft, I will now pirate all your games and pay the pirates instead of you. 🫶

• 
  ASCXASC (@stfukant) reported 20 minutes ago

  @templarkommando @Ubisoft Is it a live service/multi-player game?

• 
  Yahya_Still_Gaming (@YahyaStillGamin) reported 21 minutes ago

  @PsrStephane @lofi_lover0930 That's a you problem, thinking the entire world waiting on what you thinking Meanwhile, Ubisoft has a dedicated hate from the game community for a good reason, this another recent example lol

• 
  burdened by moderately average purpose (@cheapspace4rent) reported 26 minutes ago

  @UbisoftSupport It has been a month since I sent a support ticket for my issue and no response. My 18 year old ubisoft account has been reset to level 1 with over 17,000 xp needed to level up, which is insane.

• 
  George (@longearedfox) reported 26 minutes ago

  My issue with this is, I’m not confident there’s anyone left at Ubisoft that actually understands what AC1 was trying to be I’m just worried they’re gonna turn it into just another open world Assassin’s Creed game, but AC1 is a linear game at its heart, with open levels

• 
  HasoonyOfRivia (@HasoonyOf) reported 27 minutes ago

  @SynthPotato Even if u buy it on steam Ubisoft doest install old direct x and other required apps. Its not the pc problems. Its Ubisoft bein incompetent

• 
  Razin Shah (@ThisisRazinShah) reported 27 minutes ago

  @SynthPotato The older Ubisoft games are having issues with newer hardware. I tried playing Splinter Cell Blacklist on my PC and the game would lag like its running on a potato. It would be unfair to expect Ubisoft to support games that are 15 years old on new hardware

• 
  SAGO (@SAGO_TU) reported 28 minutes ago

  @whereisoutbreak @khaliltooshort That’s the porblem. Although i got the key sites Ubisoft game still requires third party launcher which is where you have to log in into your game everytime you play which downplay the performance Another issue is that you have to keep online to play and the server is unstable

• 
  Younes?? (@ezyounes55312) reported 29 minutes ago

  @lordvraxxfan its pretty obvious, there is no such a thing called ddos in ubisoft servers or any, as blurrinq explained above, game was unfair thats it

• 
  Steven Alean (@Stevenalean98) reported 32 minutes ago

  @DarkIxion Any connection issues with the Navel Fleet? I was playing a few days ago and it wouldn't couldn't connect to servers. Recently, Ubisoft did a server wide fix but I haven't checked if it has been working.

• 
  Sr. Matos (@SrMatosPR) reported 32 minutes ago

  @assassinscreed It's good to see a non-rpg AC game 👀 Just a minor thing: Maybe fix the parry effect or make it a visual option. I don't hate it, but I would prefer for it to not be so big. Ubisoft thing: Stop Forcing players to lock their Steam bought games behind a Ubisoft Connect account.

• 
  Edco (@cloud154532) reported 38 minutes ago

  @SynthPotato Could just be a problem with Ubisoft. They still sell Ghost Recon Woodlands but the game legitimately takes 7 minutes to boot for me because I have hyper threading enabled. It boots normally if I turn it off, but I'm not constantly gonna do that just for one game

• 
  Jon bones jones (@Jonbone88486873) reported 38 minutes ago

  @Ubisoft What a ****** service I want a refund

• 
  Jack 🎮 (@Jak032) reported 40 minutes ago

  @mrpyo1 @SynthPotato False equivalence considering how many studios Ubisoft has and ND had a live service project scrapped

• 
  DragonSire (@DragonSireMods) reported 41 minutes ago

  @Grummz nope dont care **** Ubisoft. too much damage, to many broken promises. 1 remake means ****.

• 
  Jack (@Smurfgotbeat) reported 49 minutes ago

  It’s not really. Far Cry 6 was meant to be the best game in the franchise to date and it ended up being regarded one of the worst(or the worst) in the franchise, alongside many other underwhelming open-world games Ubisoft has released. Extreme repetition: Missions boil down to “go here, kill enemies, destroy/grab something, escape.” The large map feels padded with filler activities. • Formula fatigue: It doubles down on the established Ubisoft open-world loop (checkpoints, outposts, collectibles) without meaningful innovation, making it feel like a step back from Far Cry 5’s chaos or Far Cry 3/4’s stronger narratives. • Weak story and characters: Despite Giancarlo Esposito as the villain (Antón Castillo), the plot and supporting cast often feel underdeveloped or preachy. Many found the ending disappointing. • Gameplay issues: Overstuffed systems (weapons, ammo types, etc.) that feel superfluous; enemies that aren’t challenging; a protagonist (Dani Rojas) lacking charisma for some players. Positive notes: The setting (Yara, inspired by Cuba) has charm, combat can be chaotic fun in bursts, and it has solid production values. Some players still enjoyed it as a “fine” or “average” time, especially on sale. A lot of Far Cry fans rate 3 as the best in the franchise but for me personally it’s 4 with Pagan Min’s unpredictability and the Jekyll and Hyde personality he seems to have. It sits up there alongside Tom Clancy’s Breakpoint and that was a similar title that was meant to change the “game” when it didn’t do that all, even future updates didn’t make a ounce of a difference to the majority of consumers of the game. The fatigue for Far Cry started to become apparent with New Dawn. Regardless each to their own but I fully respect anyone and everyone’s opinion if it’s agreed mutually or not and I’m all for everyone at the end of the day everyone who shares a common hobby/interest in video games should be able to have a healthy discussion.

• 
  Primm_Slim (@Primm_Slim6969) reported 52 minutes ago

  @realHardEight @SynthPotato That's a new game. Ubisoft has some issues

• 
  Akhil (@Khilla098) reported 52 minutes ago

  @Rainbow6Mobile Hey @Rainbow6Mobile I have been trying to login to my account but it says error everytime I want to login may I know why as when I try to login to the Ubisoft site it says I’ve tried to login too many time even after an hour I tried again it says the same could you help

• 
  lawliet (@bladesofhanzo) reported 53 minutes ago

  @squared_nation Yeah at this point I don't really use it, because I'm sure this is exactly the problem. I just wish Ubisoft hadn't botched the remaster so badly in the first place

• 
  Younes?? (@ezyounes55312) reported 57 minutes ago

  @lordvraxxfan @Brawlhalla @ProBrawlhalla its pretty obvious, there is no such a thing called ddos in ubisoft servers or any, as blurrinq explained above, game was unfair thats it

• 
  Noah (@smSpinkels) reported 57 minutes ago

  @UbisoftSupport I HAVE A BIG PROBLEM. I WANNA CHANGE MY UBISOFT GMAIL, SO I DON’T LOSE ACCESS TO MY STUFF BUT TECHNICALLY MY GMAIL DOESN’T EXIST. IT’S AN OLD ONE AND I GOT IT FOR MY BROTHER, BUT I CAN’T SEEM TO CHANGE IT OR DO ANYTHING WITH IT? WHAT DO I DO?

• 
  Franz (@reuabtihwznarF) reported 58 minutes ago

  @Rainbow6Mobile Can you actually help or anything?? No one seems to be able to help me, yet when they take money from customers it’s instant. Now when there is an issue and the customer hasn’t received what they bought I have to chase almost for 2 months for what I am owed what is this Ubisoft!?

• 
  Frittata (@thicc_stick_boi) reported 58 minutes ago

  @SynthPotato You don’t have bud luck. You have a Ubisoft problem.

• 
  Sweep (@0xSweep) reported 60 minutes ago

  This 18yo made $13 MILLION leading the biggest hacker group of 2022 Arion Kurtaj was a kid from Oxford who ran Lapsus$, the biggest hacker group of 2022 From his mom's house, he hacked Microsoft, Nvidia, Samsung, Uber, Okta, T-Mobile, Vodafone, Ubisoft and Revolut in 6 months, accumulating 300 Bitcoin worth $13 million at the time His method was to call the company's IT help desk pretending to be an employee locked out of his account, or spam staff phones with login approval requests at night until someone tired clicked yes and gave him full access After hacking Uber he posted nsfw content on their internal company chat with a message to employees saying "**** you wankers" After hacking Revolut, he sent customers inappropriate messages through their support app UK police arrested him in January 2022 after rival hackers doxxed him online He was put on bail in a Travelodge hotel with no internet access From that hotel room, he used an Amazon Fire TV Stick, the hotel TV, a mouse and his phone to hack Rockstar Games and leak 90 clips of the unreleased GTA 6 He posted the clips under the username TeaPotUberHacker and demanded $4 million from Rockstar to stop Cops arrested him in the same hotel room days later The judge said he showed no remorse and wanted to do it again, giving him an indefinite sentence at a secure hospital until doctors decide he's no longer a threat He ended up gambling away most of his 300 Bitcoin and the rest of it was lost because he got hacked

• 
  CrossSlashGame (@CrossSlashGame1) reported 60 minutes ago

  @DestinLegarie @Ubisoft Best to simply not play broken games.