Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (55%)
• Online Play (23%)
• Glitches (17%)
• Matchmaking (3%)
• Game Crash (3%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Acapulco de Juárez	Glitches	1 hour ago
Kowloon	Online Play	6 hours ago
Longueuil	Sign in	13 hours ago
Neuruppin	Online Play	24 hours ago
Hannut	Online Play	2 days ago
Heldenberg	Game Crash	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  junio (@ju_nioo) reported 12 seconds ago

  @vidsthatgohard The Ubisoft Connect error got me I'm playing the entire AC franchise and since I has bugs in Ubi Connect. I'm forced to change my password every week because they say my account was probably hacked

• 
  🇩🇪Mia San Mia🇩🇪 (@DaToby98) reported 3 minutes ago

  @elgat1to @guywhoiswoke Saying "Theres nothing to do" in a Singeplayer game after finishing it is a completely stupid take. Part of that mindset is why we get so many filler open worlds a la ubisoft or Live Service slop with "infinite" content

• 
  Godleftmeunfinished (@_Dr_phantom_) reported 4 minutes ago

  It's so disgusting how Ubisoft treats Linux users, literally losing money for no reason as this will not solve the cheating problem. For Honor is actually one of Ubisoft's best games so this is really unfortunate and unacceptable. I really hope Valve finds a way to counter this.

• 
  EDDIE 🇺🇸✝️ (@StandWithEddie) reported 7 minutes ago

  @Stuntguy777 I experienced same issues and tried reaching out to @Ubisoft but got no help and was introduced to Message @Robbfixx ON TWITTER and he helped me out. You could try him too

• 
  Glitch (@GlitchTwitched2) reported 8 minutes ago

  Im saying they have Ubisoft connect tho it’s the worst ******* gaming service ive ever used in my entire life And it has cross platform built in It’s perfect.

• 
  joackim lauridsen (@Virolykana) reported 9 minutes ago

  @Ubisoft most broken patch in division history, adds that teleport in from nowhere invisable and oneshot you, sound not working at al, builds suddenly doing 100 damage caracters getting deleted from buying cashshop items... how the F do you mess up this bad

• 
  FUN NEW GAMING (@grand_lumintu1) reported 10 minutes ago

  @M3LEE_LIVE many error login on ubisoft idk i play rsix sometimes get error not login like not sync

• 
  keworrk (@keworrk) reported 10 minutes ago

  @3denFPS Because it didn't do as much as Ubisoft wanted so they choosed to gave it up to go back doing remakes. XDefiant have the potential to be something so big, it just need time to fix everything like any games. Or they should have let the servers ups even without new contents

• 
  Rich (@yoRichr6s) reported 14 minutes ago

  @SpqazR6 @Ubisoft @UrnusFPS many more people i hope ubi fix this

• 
  Thomas Winkelmann(DiamantTh@troet.rocks) (@DiamantThomy) reported 17 minutes ago

  @ariange1o @Pirat_Nation I understand the argument that For Honor was not sold as a native Linux game, but that does not fully answer the refund question. The problem is not that Linux users suddenly invented a platform promise out of nowhere. The problem is that Steam now includes Steam Deck, SteamOS, Proton, Steam Machine compatibility information and a wider compatibility ecosystem that customers actually use when deciding what works for them. When Steam shows a game as playable or compatible in that environment, and ProtonDB also points toward practical usability, this becomes more than a random unsupported edge case. Ubisoft can choose to prioritize anti-cheat over that compatibility path, but the customer consequence should not simply be ignored. If a game keeps receiving updates on Steam, publishers should keep the current Steam ecosystem in mind, not only the platform label from the original release. Refund demands make sense when a practical compatibility use case existed after payment and then disappears because of a later publisher decision.

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 18 minutes ago

  @Ubisoft @UbisoftSupport Plus not to mention the ****** freaking hit recognition not working worth ****

• 
  Nat Nivram (@NatNivram) reported 20 minutes ago

  @PlayStation Are you guys going to try and win back your customers’ trust? I even tried to buy AC Shadows from the PS store, ran into a technical problem and you and Ubisoft have just passed me around. Embarrassing shambles all around.

• 
  cjBloodwyn (@cjBloodwyn) reported 24 minutes ago

  @casey_Payne23 Some Disney/marvel/star wars work. Rockstar and Take 2 seems to be ok. Only ones I have had trouble with really is Ubisoft, Sega and Square Enix.

• 
  banteng 🐂 (@djinnsarap) reported 24 minutes ago

  @ohlookitsrafa Eh ig because ea is more of a publisher these days there's still a chance it could still be a microtransaction-free or non live service games, like split split fiction or the recent star wars games Same thing with ubisoft

• 
  ReaperWolf_Gaming (@ReaperwolfG) reported 24 minutes ago

  Siege is one of the best ******* games ever made, connection issues, crashing issues, retarded ******* randoms that don't know their *** from a hole in the damn ground, constant ******* cheaters! Best retarded game ever @Ubisoft @UbisoftSupport

• 
  Adam Dymitruk (@adymitruk) reported 25 minutes ago

  @GloriousEggroll @ForHonorGame @Ubisoft Playing CoD MW2 multiplayer on my stream machine and have no problems with quality of the implementation or cheaters. And in the age of AI sounds like lazy *** issues or active anti-Linux attitude instead of a skills issue.

• 
  Meandering Mystic (@mean_mystic) reported 27 minutes ago

  @mpr_reviews @SKHYJINX @D_S_O_Gaming I wonder if it might be the issue that Ubisoft has had in the past. which is that controller is smooth but mouse and keyboard isn’t. Or it could be like the engine not handling high polling rate mice well which is common.

• 
  Ashe💖 (@Rebel_Ashe) reported 35 minutes ago

  @tylertrautman i never got to play thru the whole game because i got a bug that made the game crash as soon as it would load in, tried every fix ubisoft support gave me and it never worked so i just refunded it. Maybe in the future ill come back to give it a shot if its been updated a lot

• 
  ZLEK (@ZakarinaMuyXd) reported 37 minutes ago

  @ohlookitsrafa Not much really, i guess the main thing is that ubisoft delivers broken games that can be patched by fans, and the broken games go with no strings attached, hoyoverse delivers "good games" with such a huge caviat that you genuinely don't want to even know anything they do

• 
  𝐃𝐚𝐫𝐤𝐬𝐢𝐝𝐞 (@TheDarkside54) reported 38 minutes ago

  @matcu1357 @ThirteenJoests @TheBuildHubGG It's possible there just to ******* lazy to add it, add ubisoft connect login to sync progress problem solved

• 
  Misty ~COMMS OPEN 0/5 SLOTS~ (@Misterfan2000) reported 38 minutes ago

  @Ubisoft @RaymanGame Is this true or is it an error?

• 
  ///Moses (@MoserR6s) reported 40 minutes ago

  Ubisoft will drop a new siege update with the worst bug known to man kind and the only way to fix it is for everyone to leave the lobby, throw a ***** in the air and catch it in your ***

• 
  Ace (@acetomato1) reported 40 minutes ago

  @SajousGelumer @Ubisoft wildlands has offline functionality, breakpoint was built from the ground up as a live service game, that’s like saying let’s give Fortnite a offline mode, it’s very hard to do.

• 
  Semiconductor Insider (@SemiconductorsX) reported 44 minutes ago

  NVIDIA is using games to break into Windows on Arm, not just AI demos. RTX Spark PCs start shipping as early as September. At Gamescom it lined up EA, Ubisoft and Embark. F1 25 and Arc Raiders are named. Anti-cheat support is coming too. The pitch is 1440p AAA above 100 fps with DLSS and ray tracing on the Blackwell GPU next to a Grace-class CPU. That is the Qualcomm contrast. Snapdragon already has Easy Anti-Cheat and Fortnite on Arm. Adreno X2 roughly doubled generation-on-generation, but Time Spy still sits near an older Intel iGPU, not discrete-class GeForce. Eric Demers, who ran Adreno for years, left Qualcomm for Intel this year. Asus and MSI first-wave Spark units are already reserved out, matching the Taiwan reports. Lenovo, HP, Dell and Microsoft follow. A sold-out $3,000 Arm laptop does not fix the PC cycle. It does put GeForce, CUDA and a game list on WOA before Qualcomm has an answer at that GPU tier. Software support is the gate. Hardware allocation is the other.

• 
  Shaun of the dragon 🇺🇸 (@Shaun78hawk) reported 45 minutes ago

  @TheChancellorBR Ubisoft sucks. Too vague? The only thing that never gets broken is the store 🤔. Priorities right.

• 
  Ed (@edkun197) reported 47 minutes ago

  @fashionpixie_ @isatheshy Yep I still remember playing Naruto broken bond on 360, in which they (Ubisoft Montreal) completely skipped Ino. Tho understandably so lol.

• 
  The Derpiest of Derps (@SlyWolf5) reported 51 minutes ago

  Ubisoft asked for a video of the "Glitch". Which is simply they sold a bundle, that showed an item, now they are trying to charge for the item again because it apparently wasn't in the bundle (Even though it was shown) So I sent them the most sarcastic *** recording I could.

• 
  Rather have hope then none at all (@MaroModo) reported 53 minutes ago

  Insane to me thar an AAA studio like @Ubisoft can leave @TheDivisionGame with the audio issues it has. This type of work is on par with companies like EA but come on Ubisoft, do better.

• 
  Mike : MadHutch (@MadhutchMike) reported 55 minutes ago

  @RainbowzZz9 @entergamenexus @TheDivisionGame 60fps with alot of graphical issues my dude And cant hit 4k what are you arguing about. Its ubisoft man guess thats answer enough

• 
  meef. (@meefdaog) reported 59 minutes ago

  @Ubisoft fix your dumbahh game I can only play the game at 45 frames for so long