Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 13: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (21%)
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Glitches (10%)
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Game Crash (10%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Angers |
Sign in | |
| Troyes |
Sign in | |
| Paris |
Sign in | |
 Marlton |
Sign in | |
| Brest |
Sign in | |
| Neufchâtel-en-Bray |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Luc Burggraf
(@DudeLuc) reported
@Ubisoft @appyplays @FenyxRising Hey Ubi, give Drew S. A raise. Had an open ticket since January 9th. He finally fixed my problem. I won’t be bad mouthing Ubi anymore!
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Ryan Minor
(@CrossSideTop) reported
@UbisoftSupport how do I request a refund for immortals fenix rising? I just purchased it and it requires an Ubisoft account. I have one but can’t remember the password. Password reset not working. I am no longer interested in this title
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Jana Höning
(@Quthulhu) reported
@tilaic The steamlink is just a streaming platform that allows me to play PC on my TV. I would understand it if they had something similar, but they don't. It used to work without problems and if Origin and UPlay are able to do it, there's no excuse for them not to tbh.
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Elite: Dangerous Chair Pilot
(@Rhyagell) reported
@z_cyanide @xAnoki @Sadbonerman Are you serious? Epic Games does abuse privacy and data of customers. Your inability to accept this doesn't mean it doesn't happen. That's why people have no issue with GOG, Origin or Uplay, because they don't do that. But sure it is all because of "unreasonable loyalty". 🙄
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r6
(@c_boyle9) reported
@Rainbow6Game @Ubisoft Fix ur drops instead
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Rayn
(@RTHMedia007) reported
@PhoenixGeijutsu I’ve got other issues as well but i’ll spare the details. It felt like a rushed ubisoft game and I don’t like ubisoft at there best, so aI defiantly won’t like the knock off
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DAVEY X BONES
(@daveyxbones) reported
@UbisoftSupport none of ubisoft connect challenges are working, and many of them say 0/0 even though they’ve been completed... any word on whether or not this will get a fix? I’ve read a lot of other people having the same issue.
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LowQii
(@LowQiiSavage) reported
@Ubisoft @assassinscreed fix the bug regarding fabric since most of us can't platinum the game... This bug has been in the game since launch.
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vlonethugabe
(@deadpoolquiroz) reported
@UbisoftSupport is there anyway to recover a ubisoft connect account if you lost the email connected to that account? i tried logging in through the xbox login option but it just put me in a infinite loading screen
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Highlord Aspros
(@AsprosOfAzeroth) reported
@UbisoftSupport I've already talked with Ubisoft Support about a year ago, they couldn't do anything for me or other. All I got was a "devs are aware of this issue" and still no fix... I just want to bring attention to this.
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King Jay
(@13KingJay13) reported
@Rainbow6Game @Ubisoft So how do we go about getting clash removed from the game. Idec if you bought skins or anything for her take the L you deserve it for playing the worlds most broken operator or character in any game.
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CunningSmile
(@CunningSmi1e) reported
@notalentscribe The mission where you have to catch the cat never registered me catching it so I can’t progress. It’s apparently a fairly common glitch judging by Ubisoft’s forums
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MR_💎
(@MR_Reinhhardtt) reported
Nevermind fixed it myself thanks for the help may aswell do you jobs for you want to give me a quick job at ubisoft ill fix siege for yous and show yous how to run your servers properly @Ubisoft
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coby
(@coby40243427) reported
@Rainbow6Game I mean i would get the battle pass, but seen as though you wont fix the no payment method glitch on pc, that makes it kinda hard dosent it. I cant even buy off the ubisoft store either, plz fix
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SirClypse
(@SirClypse) reported
Ok, hear me out @ubisoft for #Rainbow6 siege on console, to sort out the mouse and keyboard issue, we just make it compatible and crossplay with pc and so those who want to ruin the game now can go against other mnk players #RainbowSix
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Killua
(@UlrikBe1) reported
@Dregsey @Ubisoft @primegaming I had the same issue, but its easy to solve honestly
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Logan
(@loganthefirst) reported
@Ubisoft @FenyxRising Any news on when the next title update is coming for Valhalla? Bugs are keeping me from my Platinum and I just need a quick tiny fix please. @assassinscreed
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r6
(@c_boyle9) reported
@Rainbow6Game @Ubisoft Fix the drops instead
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Halo_Smyth
(@halo_smyth) reported
from
Atlanta, Georgia
@Internetguide3 @Ubisoft But how can you really know that ubisoft isn't nerfing leveling to encourage purchases of microtransactions. Then the problem isn't people not wanting to grind but that games are becoming more grindy
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dawinner101
(@dawinner101) reported
@Rainbow6Game @Ubisoft I'd rather stay in my match and lag heavily than to get removed from the match and banned.
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Problem Solving Bastard AMA
(@BeABetterBastrd) reported
@Ubisoft @appyplays @FenyxRising Fix the map bug.
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x SERP3NT
(@xSERP3NT) reported
@EK1GamingTV @TheDivisionGame You never know. If a game continues to make a company money, why wouldn't they? Through all of the bugs/errors we've received, it continues to give Ubisoft revenue. D1 and D2 were massive launches for Ubisoft, why would they just shut down the series?
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Kuzco
(@Internetguide3) reported
@halo_smyth @Ubisoft I cant, and it might be a portion of the problem. But if gamers really hated, we wouldnt buy, and they would quit that ****. gamers just got to stand together against
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Cal ~ We Hyped Boys
(@AlanWakeShill) reported
@itsmeparixit @sofistake Fr, like it runs really well on PS4 for how big the game is. If you wanna **** talk ubisoft on performance issues then look at the pc ports since they're never really that good. The consoles are where they focus on.
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Sir Dan 🎭 Digital Devil Saga
(@SirDanDoesStuff) reported
@wootton120 Crash, DoomGuy and Ryu - any chance to give Ubisoft marginally less money is good by me.
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Dev Time
(@DevTime7) reported
@_suler @SpawnWaveMedia And it's a bad game launcher. Notice how no one really has a problem with GOG? Hell, people do it begrudgingly but yet they're still more willing to go to Origin or Uplay even. Maybe that should tick off some red flags.
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Ryan
(@Funkhouse101) reported
@PlaystationSize @Ubisoft @assassinscreed Please fix pricking the needle stuck in the sewers nothing triggers no key to open door and cutscene doesn’t happen when drop from above
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Liht
(@LihtR6) reported
@rxinforce Are you? Ips arent connected to ubi they go to aws, nobody has acess to that. If you were ddos it was thru discord. You cant be ddos via ubisoft
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Forgoaki
(@Forgoaki) reported
@Ubisoft @coalabr14 @assassinscreed Yeah no problem with that, but please work on other stuff in the next game, like AI, enemy variety and more finishers