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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@_Nsanity_) reported
@UbisoftSupport I’m having issues with an Ubisoft account. It’s automatically linked to my Xbox account so when I’m on console I don’t need to sign in. Unfortunately though it’s not the same with pc. I have pc game pass ultimate, was looking forward to playing extraction but I 1/2
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duskhue
(@duskhueR6) reported
homestly not sure if @Ubisoft understands that not a single game they've ever made has good mechanics or if they are to dog **** to realize it. honestly every game of theirs they release is absolute ******* broken. honestly determined they are trying to destroy their company.
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Alpha_War
(@AlphaWar3) reported
@Ubisoft I’m experiencing a glitch of some sort on my game and I need help. I try to contact you guys through your website and it wouldn’t load. I need help
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𝕳𝖊𝖑𝖑𝖇𝖔𝖚𝖓𝖉73
(@niklasronning) reported
@Ubisoft What the Hell is wrong with the division 2? It fucki'n freezes and freezes, for many of us now! What are u doing dev morons? Fix it for fu...k sake 🤬🤬🤬🤬🤬
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Nath Laughton
(@nath_laughton) reported
@Doog_919 @mcsetty Game Pass day 1 might not work for them. They’ve obviously agreed on some things though to have GTA and RDR2 in the library. Don’t know what would happen in the future with them. I’d personally prefer Ubisoft games added to the service. (Maybe Ubi+ as Ultimate perk?)
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Danny
(@theoverlordunit) reported
@UbisoftSupport @Ubisoft just bought that ‘svipul’ spear out of redas shop it took my 120 Opal but hasn’t given me the spear. Took me days to get that Opal for you to glitch me out of it in 1 second and not give me what i paid for.
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Eizen
(@IZN_R6) reported
@Dezachu Its a classic ubisoft experience. 15 mins of matchmaking error trying to enter the ******* game lobby. The game isn't bad. It has the classic R6 foundation and satisfying zombie popping mechanics. It can be good fun, but its not new. That is a problem in this specific market.
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Runescape ELF
(@JayOak5) reported
@Ubisoft You make my **** soft. Fix your ****.
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Jaycensolo
(@Jaycen_solo) reported
@mike13551 @EA_DICE Are there any good AAA companies left these days. All of them from EA, Activision and Ubisoft has issues. I think the only one I trust is Sony.
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Kyle_Itzy 🕹️🇨🇦
(@Kyle_Itzy) reported
@KingSavageShaun @8Bit_Hero_ @gameinformer I'm missing something here? Why wouldn't GP come to PlayStation? It seems an inevitable, logical progression given MS's moves these past few years. How is this any different from EA Play on the PS, or something like Ubisoft's subscription service coming to the PS?
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AJ Goelz
(@11HourGaming) reported
@Jaasper1651 I do hate the service and subscription models that are becoming popular. It's why I had to stop loving Ubisoft. I do like Genshin Impact, but I'm not a big fan of the gatcha style either.
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Elliot Duby
(@elliotduby) reported
@RaymanTogether @Ubisoft @netflix Probably getting announced later, what’s the issue?
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Alex bassett
(@Bassett1218) reported
And thrid party new games added to the service because rainbow six extraction is retarded and ubisoft should be ashamed for that dumb idea just like the online mutiplayer games that got coming out they are mistakes to what happened to rainbow six and tom clacys games they
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kenny
(@massivedingus) reported
@Rainbow6Game @Ubisoft pls fix your game
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Ulrich L.K.
(@UlrichPro1) reported
@LumberjackRy Yeah, i agree. Even at $25/month it is a wonderful deal for gamers. Provided MSFT can release atleast 3 AAA games a year, and not turn all their franchises into service games with MTX, Lootboxes and EXP-boosters like Ubisoft.
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Bryan J Carr
(@Learnonaut) reported
I’m sure a lot of studios would really rather we all thought the problems began and ended with Activision-Blizzard and Ubisoft but these conditions are…y’know, everywhere
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taty
(@sigmashitposter) reported
@tekolonesisVEVO ubisoft me angy fix
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Jaxson Nichols
(@bruhhhhcat) reported
@Ubisoft me angy fix gme bad
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cakabolt 123
(@Cakabolt123) reported
@growtopiagame there seems to be no response from ubisoft regarding the number of players who can't log in, because of connection errors. Is it only players from Indonesia who can't login or most of the others?
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SirLANcelot
(@SirLANcel0t_) reported
@tooSAVERAGE @OriginaIPenguin Yeah, it would be if they didn’t start advertising so heavily that their games were gonna be live service :p I’m not shitting on them here, because I’m a huge Ubisoft simp, but sometimes their direction seems a bit unclear
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Virtuous Saint
(@Absolute_Virtue) reported
@thegameawards Ubisoft's engine team hands down, their tech is magic, it's too bad it's in service of games devoid of imagination to complement the tech
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Wayne Andrew
(@xyopic) reported
Having recently started playing #TheDivision again, I'm curious as to why, after 4 years, it still hasn't been patched by @Ubisoft in regards to the lag spikes within the game? Main culprits always being the Contamination Zones & areas of the Dark Zone, where it grinds to a halt.
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HoneyHive
(@HoneyHive_) reported
>install uno >installs uplay and uconnect like a ******* maniac because ubisoft is cringe >my pc sleep issues is back sorry uno, never re-installing you again!
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Zach
(@zwel775) reported
Going to start making cheats if Ubisoft doesn’t fix their ******* game 🙃
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Timbie
(@DeerLoaf) reported
@ImApotatoOk @XboxGamePassPC That's the problem, at least with a bad game you van laugh at it and get enjoyment. But with a bland game like any Ubisoft title, it's just not fun at all.
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Chupan
(@Chupan3k) reported
@Exo2TurnT buy ubisoft with that money and fix siege. I see your strategy
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SirLANcelot
(@SirLANcel0t_) reported
@OriginaIPenguin Ubisoft after a new game releases: ooh, and we’ll give it tons of uldates! For years! Like a life service game! Ubisoft 2 years later: ah ****, never mind, I actually hate this, we’ll kill it. Every. *******. Time…
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Jack Carroll
(@GamingOracle1) reported
@booshmightythe @Solidrev1 Gamepass has nothing to do with game quality. Stop being a salty, jealous **** and actually focus on the real issue. Ea, Ubisoft and TakeTwo They're the ones pushing us into a "500 hour free to play, nft filled world" Stop your childish console wars and grow up
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Piglet Squid
(@thepigletsquid) reported
@UbisoftSupport Thanks for replying. I actually submitted a ticket via the Ubisoft website and a representative known only as Ubi-Manticore was kind enough to help resolve my issue. Now just waiting on the buddy pass to become available so I can try to convince my friends to get the game too :)
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Jaxson Nichols
(@bruhhhhcat) reported
@Ubisoft me angy fix