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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (52%)
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Online Play (22%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Martín de la Vega |
Game Crash | |
 Reims |
Sign in | |
 Lucca |
Sign in | |
| Chalon-sur-Saône |
Sign in | |
 Gembloux |
Glitches | |
| Achicourt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Landais
(@LandaisAnthony) reported
@UbisoftSupport @Beastly_Bastard i've this problem on steam - uplay pc
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Saabito🇲🇽
(@sergiosol600) reported
@Ubisoft FIX UR FUCKIGN GAME HOLY ****
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NoGoodYesBad
(@NoGoodYesBad1) reported
@dark1x @ELahti @JeffGrubb But, doesn't that thinking come from game companies now using engagement as the main data to determine if they feel a game is "successful". I would imagine, more so in the eyes of Ubisoft and Xbox, as they appear more focused on Games as a Service.
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nɘphalɘm ⚢ you’re hot, cupcake
(@claudiablo0011) reported
@pieceofedens PC/steam odyssey players are having audio problems with the game. Ubisoft already acknowledged it and are working on it, no update yet so far on when they can fix it so i think there might not be a walkthrough of the odyssey dlc soon (at least from pc players)
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QUICKSCXPE
(@QUICKSCXPE1) reported
@Rainbow6Game @UbisoftSupport @Ubisoft please fix the stat tracker
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Mike (🚩,🚩)
(@_zmike) reported
@MattSchmenk The Ubisoft x tezos deal was pretty significant IMO on 2.0 companies coming into the space and being concerned about the environmental/energy issues he discusses
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L.J.D. Millar
(@LJD_Millar) reported
@freitajo94 @miloscosovic11 @BenjiSales Playing and being listened too are different. Yes, millions play it but their interests aren’t taken into account. It’s why Odyssey’s worst problems exist and are STRONGER I’m Valhalla. Ubisoft can’t take criticism. They listened, and did it again anyway, but worse. Happens often
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itachi uchiha
(@itachiu91978049) reported
@Ubisoft wtf is this event of I keep dying with a 1 shot from A ******* SNOWBALL please fix this @Rainbow6Game @UbisoftSupport
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Jhunkake
(@Jhunkake1) reported
@Ubisoft @assassinscreed I just updated AC Odyssey for the new story mission, but post update all back ground sound has disappeared.. I played 2 hours before the update now problems.. updated drivers, restarted pc.. no change.. any one else face the same?
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🤍 callmedeeznuts 🤍⛷🫂
(@rainbow6_dvc) reported
@FragzR6 @Rainbow6Game Ubisoft: we fix things. Also Ubisoft: there is no chat crash that destroys user experience.
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pigeon
(@PigeonR6) reported
.@Ubisoft PLEASE do something about the cheating problem I literally play 2-3 cheater games for every legit game. its honestly ridiculous at this point I can't even play the game its constant cheaters
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D3nnis
(@D3nnis41703577) reported
well there go's my change of playing new update on AC valhalla cant interact with the ppl in the village hope they fix this crap soon and its not like the last time i had to wait couple months for it even to work for me @Ubisoft @UbisoftSupport
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Liun MacTavish
(@TanerErkanov) reported
@Ubisoft at least fix the sound, Odyssey Is unplayable now
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𝐃𝐨𝐦𝐚𝐧𝐝𝐨𝐥 𝐂𝐨𝐨𝐤𝐢𝐧𝐠
(@domandol) reported
@Ash_Overseer @TheDivisionGame @Ubisoft yes I know what I mean : thats why I always wait 6 months to 1 year and then I buy this type of games, why? : first they need few months to fix bugs ...after 1 year they add expansion and then I buy: I payed around 15€ for the game and WoNY and I still feel like I was robbed ...
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Rumblebee2144
(@rumblebee2144) reported
@traveldanielle It blows my mind, the reaction of people. Like, it's bungie.... look at all the charity they do, year round. Now, compare it to every other game studio. When is the last time u heard of a Activision charity? Or ubisoft? Or ea? Like, your exactly right... the problem is ,
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|Cian|
(@xCixnCrinsxn) reported
48hr ban because @Ubisoft doesnt know how to fix there **** game
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ArronEcho
(@arronecho) reported
Let Ubisoft and EA and Activision chase that GTA dragon at their own risk. Stop framing the conversation as if the customer refusing to accept a price increase is the problem. If they buy or don’t then the market will adjust. Ask EA how that $70 Battlefield is going.
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🤍 callmedeeznuts 🤍⛷🫂
(@rainbow6_dvc) reported
@FragzR6 @Rainbow6Game Ubisoft: there exists no chat crash bug that destroys user experience.
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Cham🏴🏳️🌈
(@chambourine) reported
@Rainbow6Game There is still an issue with spectating on PS5, currently can't do it without the game crashing, already sent to Ubisoft support. Any clues when to expect a resolution? x
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Astrael
(@MarcAntoineMa13) reported
@Ubisoft Really sad that Ubi tried to make a fan service but at the same time disapointed the fans with yet another historically inacurate crossover. I understand the creative decision but find that it dumb down the series (AGAIN) also the core design of Vahalla sucks!
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WƎSTƎR/Wester*
(@wester_r6) reported
@Biikess I also had the same problem But got help by ubisoft support via DM. Never thought that would happen but i it did
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MasterDarkseid
(@PrimeDarkseid) reported
@Kotaku Dead By Daylight is in the same case as well. Now the industry release broken , buggy and unbalanced game. Knowing they can fix it later. Players will buy anyway because they know nothing of gaming. Ubisoft with NFT's is not the ubisoft we knew. It's the end of gaming as we know
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.
(@dFu7e) reported
@mekel71003693 @scorchedr6 @Rainbow6Game are you dumb ? just change the ports for saving ? so people can’t use usbs anymore or hdds for storage ? dude just get over the fact that ubisoft can’t fix it and it’s sony / mircosofts problem
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Devan Doberman
(@DevanDoberman) reported
So guess I’ll never get to do that Odyssey update and all Ubisoft support is, is automated bullshit instead of actually someone to help. Error code keeps happening and after trying to clean the disk instead of loading the game something called PlayStation 4 Format Disk appears.
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ForsakenSeraphim
(@ForsakenSeraph1) reported
@Ash_Overseer @TheDivisionGame @Ubisoft You are literally upset that they delayed an update. The game is still playable. Now on the other hand, if they didn't delay it and there were issues, people would rage that they're a **** company. Lose lose either way for them. Just be patient.
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Travis Scoot
(@rocketsonlya) reported
@TheGodlyNoob Bro can someone please tell Ubisoft about the audio crash bug on console? After dying sometimes your game audio will cut then the game will freeze. It’s been happening since Neon Dawn and never been addressed. You can only change something if you’re big In this community.
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LiftedDreamz
(@AstralWarGod) reported
@assassinscreed @Ubisoft All of you complaining , The Serious Problem Is them Not MAKING THE DLC IN MARCH AVAILABLE FOR SEASON PASS HOLDERS.
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Aaron Natti
(@Soupladle_85) reported
@LegoGhost4 @RidersRepublic @Ubisoft Dude I have a platinum on this with a lot of hours and I’ve finished in 1st for Mass race. The update with the jumbo bike is broke. You can’t steer it. Look it up tons are having issues. And if you don’t have YP then you’re stuck with a broken jumbo bike.
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Crusader, Lord of the Realm
(@Crusader3456) reported
@Under_Ach1ever Ubisoft Breakpoint game has already instituted an NFT your account can claim after 600 hoyrs of play time that you can in theory sell to other players. The issue is that this could be a more predatary practice than regular MTX as it can create a essentially a pyramid scheme.
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пøсейдонида
(@grecianlion) reported
@tynovalik @assassinscreed yeah, on PC, Steam version, same here. at first thought there was something wrong with my drivers or something else, but it seems the problem is on the ubisoft side