Ubisoft Connect

Is Ubisoft Connect down?

Some problems detected

Users are reporting problems related to: sign in, online play and glitches.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/28/2026 18:35

January 28: Problems at Ubisoft Connect

Ubisoft Connect is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (54%)

    Sign in (54%)

  2. Online Play (24%)

    Online Play (24%)

  3. Glitches (13%)

    Glitches (13%)

  4. Game Crash (9%)

    Game Crash (9%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceGrenoble Glitches
United StatesStratford Sign in
EstoniaTallinn Sign in
FranceToulouse Sign in
FranceLubersac Online Play
United KingdomGlasgow Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ImAnGod1 Shaillo (@ImAnGod1) reported

    @Ubisoft Fix yo ******* ****** battleye client. Im constantly getting kicked, for no simple ******* reason. ******* trash game.

  • MoviesWithRandy Movies With Randy (@MoviesWithRandy) reported

    @UbisoftSupport my uplay account works on mobile, but on my Xbox when I try to login to a game it says my account doesn’t exist. Is there a fix? Even new password doesn’t work. Thankyou!

  • DDDCFKong One Who Lurks (@DDDCFKong) reported

    @LinkStrife228 @RaymanForSmash The problem with Rayman is that the original creator left. The best chance we have at getting a new really good Rayman game now is if Ubisoft is willing to outsource the IP to a smaller studio that’s passionate enough about it.

  • Ce3Waa CeeWaa (@Ce3Waa) reported

    @ST_Round @_Tom_Henderson_ just saying that cause, ubisoft want to convert to f2p live service, and heartland is gonna be a br type game

  • XARTSVX Art (@XARTSVX) reported

    @XcloudTimdog Once the Activision IP starts filling Gamepass the service will look colossal. All Xbox Game Studios, Bethesda, Activision, EA and potentially Ubisoft under the same subscription. Imagine how insanely hard it will be to get an Xbox on christmas.

  • GregoryVenus2 Gregory Venus (@GregoryVenus2) reported

    @ubisoft pls fix your game #thecrew2

  • petermj Fraevar the BLM Social Distancer (@petermj) reported

    @Angi_AN And the note that this even existing is down to Ubisoft having staffing issues (cuz of all the harassment management is still pretending doesn't exist), signals that this isn't an indication of leadership improving at the company.

  • thehwtw Howard Wu (@thehwtw) reported

    Frick @Ubisoft MY Just Dance Now My Coach doesn't move fix it please. :*(

  • owentheflowin Tozzic (@owentheflowin) reported

    This is literally so stupid. UBISOFT FIX YOUR SERVERS. My ping is absolutely fine. I run an 11 ping in every other multiplayer game except yours. I cant play the event or unranked or ranked out of fear that ive been disconnected several times. Seriously this is getting old.

  • ajrhs__13 Blue Bloodletters (19-5) 🏀 (9-4) 🏈 🐗 (@ajrhs__13) reported

    @ubisoft fix your damn servers

  • Liguori3Giova peter (@Liguori3Giova) reported

    @UbisoftSupport Ubisoft please fix assassin Creed syndacate on ps5

  • Sceaser1788 i-Play-for-fun-And-Love-it (@Sceaser1788) reported

    @pushsquare Looks like they sacrificed this for the Star Wars title. Shame because this looked and sounded amazing. Maybe for ubisoft it's too much money to sacrifice especially as they are focusing more on live service and nft's now.

  • alecfisher01 Alecfisher (@alecfisher01) reported

    @Plerto_ Also hackers can generate valid phone numbers and even get valid codes at the press of a button to get on ranked Ubisoft needs to admit they’re just obsessed with phones and being invasive as a means to “take action” on issues

  • icecube347y Black Energize (@icecube347y) reported

    @Ubisoft @Brawlhalla @primegaming Fix Asassin cred ezio ecolection

  • JamesRh39594157 opticgamer37 (@JamesRh39594157) reported

    @Memento_Gallery Ubisoft is selfish and only cares about Nft's and Monetizing through live service games. Listening to fans or employees is the last thing they do.

  • NSG_LFS Lucas "NS" (@NSG_LFS) reported

    @ffunion Don’t get me wrong Ubisoft has a whole host of problems least of which is this but For Honor and R6: Siege both have premium BP along with having to pay for the game. Not saying it’s right but it’s not unheard of.

  • snak_47ishere Elias Herbert (@snak_47ishere) reported

    @Ubisoft can you please fix teaming, I just got two matchmaking bans because of it. PLEASE FIX IT😭

  • AwwesomeAndrew Awesome Andrew (@AwwesomeAndrew) reported

    @NextGenPlayer As long thier ubisoft leval bs in it we should be fine. Don't change us to fix a problem you created.... like "time saviors"

  • Noobverest Noobverest Rice King (@Noobverest) reported

    @jugmars @Nibellion Big issue with ubisoft games is that they are designed to waste your time I just played far cry 6 and then valhalla and noticed they like to place quest objectives as far away as possible, then you go back to town and go to another far away point with no fast travel Repeat 100x

  • TheRibosCorp Ribos Reborn (@TheRibosCorp) reported

    @ChristinaTasty Welp knowing how cruel the world will be it'll go to Ubisoft and they'll make a live service Assassins Creed clone with Middle Earth set dressing.

  • psychoserial gavin crook (@psychoserial) reported

    @JonnyB619 @XARTSVX @XcloudTimdog Ubisoft is bringing there service to xbox, to clarify that's xbox and not gamepass.

  • SixsaR6 😼 (@SixsaR6) reported

    @SnakeOsaurus @Cheetah2G so i login to their account and download uplay version?

  • Temjin2001 Antonio Quaranta (@Temjin2001) reported

    @TheCrewGame Dear Ubisoft, I am having a problem with the game lately. no offense but I was expecting a guide similar to that of NFS and not to find myself a difficult guide because I have a problem. in live summits I never manage to reach platinum 😔

  • ArtyFrayn Zardoz (@ArtyFrayn) reported

    @tamoorh Can’t see it happening honestly. Ubisoft are way too focused on monetising through the live service model. They seem intent on pushing giant open world games that aim to keep people playing endlessly.

  • dave_warhammer WarhammerDave (@dave_warhammer) reported

    @NanoPolymath @XcloudTimdog Maybe, just got a feeling Playstation got ubisoft lined up since it checks all the gaas games Jim Ryan wants. I could see them using ubisoft plus on Xbox to get ppl to upgrade to project Spartacus They would have a service on Xbox but not allow gamepass on Playstation

  • BertramHein Bertram Hein (@BertramHein) reported

    @_Tom_Henderson_ so worse than anthem?? i mean i knew ubisoft asia branches have a ton of internal issues, especially singapore ( deving skills and bones ) from people i knew that worked on that. @jasonschreier skull and bones 5-pager when ?

  • R6AnalystApp R6 Analyst (@R6AnalystApp) reported

    The new Ubisoft maintenance update broke the Overwolf integration. A fix is in the works. 🤞

  • Phillip91gamer Phillip Martin (@Phillip91gamer) reported

    @NeroAmister my borderland friend was looking forward to it, till ubisoft said iit will br a live service game

  • nononononono332 Davey No (@nononononono332) reported

    @Ubisoft @Brawlhalla @primegaming Fix rainbow six extraction on Xbox one, I keep freezing every 20 seconds

  • ST_Round Scott (@ST_Round) reported

    @_Tom_Henderson_ As someone who absolutely LOVED The Division and Played *** 2 for a long time. I can absolutely guarantee people will want to wait atleast a year after release before buying this game. Ubisoft/Division games are always broken at launch 😥😥