Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/17/2025 20:05

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (14%)

    Online Play (14%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (2%)

    Matchmaking (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLübbecke Sign in
GermanyFrankfurt am Main Online Play
FinlandHelsinki Matchmaking
GermanyLeipzig Online Play
GermanyHerne Online Play
FranceSaint-Jory Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PryceTheHeretic ℙ𝕣𝕪𝕔𝕖 🇺🇦 (@PryceTheHeretic) reported

    @Ubisoft @UbisoftSupport how long does it take you to fix a big that has been present for months? How about fixing bugs in your overpriced DLC? #ubisoftgreed

  • R6_BIM Anthony Hudson (@R6_BIM) reported

    @Pengu @Pengu I need some help, so I previously got banned on my steam account an I know that. But I bought it on uplay, which I’ve already played on the new account an unlinked my steam so I can play it again but it’s still trying to log into my steam but it’s banned how do I fix that?

  • aGhostPumpkin aGhostPumpkin (@aGhostPumpkin) reported

    @AStraww May I respectfully ask what your title and responsibilities at ubisoft are? You're looking nice for first day in office uffda on the broken elevator and happy that Bart is able to cart you around.

  • appletesterrus Yaroslav Gavrilov  (@appletesterrus) reported

    games, especially Ubisoft, are criticized for monotonous tasks, template filling and other similar problems. If the game worlds become much larger, then it will be more difficult to fill them with interesting and diverse activities. On the other hand, Ubisoft Scalar can be used

  • odys_sydo Whole Squad (@odys_sydo) reported

    @FarCrygame @Ubisoft fix rainbow before releasing a new title you fcing donkeys

  • ShawnHigdon6 Shawn Higdon (@ShawnHigdon6) reported

    @Ubisoft Fix your ******* game audio this game is **** cause of your audio stg this **** *** can’t hear a dude next to me but god forbid I hear people in spawns

  • appletesterrus Yaroslav Gavrilov  (@appletesterrus) reported

    to create online games with millions of players, and here the problem of filling projects with content does not look so serious. You also need to understand that Ubisoft Scalar is not a game engine. The platform will support various engines and already existing components

  • blixtjimmy Jumper (@blixtjimmy) reported

    @UbisoftSupport The screen been black after 20 min and i most reastart the game. This ******* Ubisoft fix the bug before start a New game!!🤬🤬🤬

  • Yahya_no_1 Yahya Osama yahya (@Yahya_no_1) reported

    @TrollKing4700 @ldrmarks @Nibellion Oh really wise guy Since you understood better than stupid me Then it shouldnt be an issue to maybe explain it to an idiot like myself What did she do in Sims online? It must of been big for her very next game to be a freaking triple A big new Ubisoft IP that millions spent on

  • appletester_rus Yaroslav Gavrilov  (@appletester_rus) reported

    to create online games with millions of players, and here the problem of filling projects with content does not look so serious. You also need to understand that Ubisoft Scalar is not a game engine. The platform will support various engines and already existing components

  • finalchez108 LastChanceChez 🇺🇦 (@finalchez108) reported

    @paultambs1986 Did u ever play Rise of a Ninja and The Broken Bond on 360? I'd love a remaster of those two Naruto games but sadly Ubisoft no longer have the property rights for them. They covered the story of the first 135 episodes of the show.

  • mek187 MeK BanE (@mek187) reported

    @AymarMtl Why did ubisoft lost its good path of producing great quality games instead they make the same crap over and over again. Start to sell NFT's. Make service games nobody wants? Aren't people like you supposed to have a look at stuff like this?

  • ManuelR11386239 Manuel Rivas (@ManuelR11386239) reported

    @Ubisoft Ur uno is giving me cancer FIX IT

  • raqhn krixvi (@raqhn) reported

    @Ubisoft HOW AM I GETTING KICKED FOR INACTIVITY WHEN MOVING AROUND FIX YOUR HORRIBLE GAME, NOW IM BANNED BECAUSE YOU GOT SO MANY ISSUES AND BUGS, WHAT DO YOU GUYS ACTUALLY DO? ALL OF YOUR GAMES ARE HORRIBLE

  • ItzHyyper 💤 (@ItzHyyper) reported

    yo @Ubisoft @UbisoftSupport @Rainbow6Game good team skins etc but can u please fix the audio like plz

  • FulmetalSamurai fullmetal (@FulmetalSamurai) reported

    @ForHonorGame @Ubisoft please fix revenge I’m tired of enemy’s getting revenge 4 times in one fight. Or when I’m getting ganked and the enemy’s gets revenge

  • MnemonicSyntax MnemonicSyntax (Mike) (@MnemonicSyntax) reported

    @larmoiredelise @megabethbob @Memento_Gallery However, Ubisoft does Accessibility incredibly well but I think that's all on David and his team. I didn't include them in the first Tweet because it's world class service and deserves to stand alone. But beyond that, I hate it here.

  • willlybolt Will (@willlybolt) reported

    @Ubisoft FIX your servers or let someone capable do it for you.

  • BrendanSinclair Brendan Sinclair (@BrendanSinclair) reported

    It's one thing for Ubisoft to do this with a middling game that has already kinda flopped when the alternative is shutting it down. Pulling this stunt with a live service game that has already gotten some traction seems especially reckless.

  • Lae_Bay ŁËÃH✌🏽 (@Lae_Bay) reported

    @RidersRepublic @UbisoftSupport @Ubisoft when are y’all going to fix the glitch for all the smoke helmets? I have 3 total and 2/3 aren’t working

  • appletester_rus Yaroslav Gavrilov  (@appletester_rus) reported

    games, especially Ubisoft, are criticized for monotonous tasks, template filling and other similar problems. If the game worlds become much larger, then it will be more difficult to fill them with interesting and diverse activities. On the other hand, Ubisoft Scalar can be used

  • keiztrat Keiztrat (@keiztrat) reported

    @dumbhael Literally unplayable.. 🤬 Ubisoft fix your sh*t! Grrrrr(!)

  • R6Tappped Logan (@R6Tappped) reported

    @Kobedactyl @UbisoftSupport @Ubisoft I had the same issue all I did was tell them I had the my number was suspicious error and then they tried to put my number in and it worked

  • KumarPatito Roshon Kumar Patito (@KumarPatito) reported

    @blixtjimmy @UbisoftSupport They will never do..I approached them so long ago they'll be still talking about "our apologies , why don't you try to troubleshoot the problem" like bro why don't you shut the damn ubisoft

  • mediamarktwain Que dice usté (@mediamarktwain) reported

    My Ubisoft account got hacked and I can't sign in anymore

  • Swagata41612181 Shadow (@Swagata41612181) reported

    @Wei2Yue My characters skins gets reset once in 3 days atleast I tried methods of ubisoft support about disabling clod save and choosing the local save after t hunt, pls fix this bug its frustrating

  • D31800112D Mando Grogu (@D31800112D) reported

    @Wario64 It's sad that Ubisoft will be shutting down their online services for many of their games like watch dogs legion and Far cry 6 they are not money makers the online service will shut down soon

  • sewshin sewshin (@sewshin) reported

    Bro I hop into a game and my **** just dies like WTF @Ubisoft fix ur game.

  • JoJoPipe1 jojopipe (@JoJoPipe1) reported

    @Ubisoft @UbisoftSupport @Rainbow6Game When are you finally going to fix your ******* game why does my ******* mouse cursor always get locked in the top left corner of the screen when I exit the game?!?!?! #rainbowSixSiege #rainbow6

  • BadDecisionDuke 🎭GhoulDyke🎲 (@BadDecisionDuke) reported

    God I hate Ubisoft so ******* much why do I need to enter my password just to play AC Brotherhood just let me play the game I don't use your dumb online service