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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (72%)
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Online Play (15%)
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Glitches (7%)
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Game Crash (5%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Manthelan |
Sign in | |
 Taubaté |
Online Play | |
 Karlsruhe |
Sign in | |
| Berlin |
Sign in | |
| Franco da Rocha |
Sign in | |
| Lages |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Richardson 🤪🇬🇧
(@Adam_R_06) reported
@Fendera_1337 @TheDivisionGame Its a recognised bug by ubisoft themselves its not a problem i could fix unfortunately. I have the new update so🤞 its been fixed now.
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Kush Kringle
(@KringleKush) reported
@Ubisoft @LucasfilmGames Fix your rainbow servers ******* losers
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Brian Skaarup
(@Playheadz_dk) reported
@UbisoftSupport @Ubisoft is a joke why launch a game and knew bugs all rdy fix you game before Launch ..... jesus never gonna buy UBisoft game agian
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Matt 🚀
(@xspance) reported
@Ubisoft @watchdogsgame Your PC support sucks. Problems with GPUs. Sheeeesh. RIP to online mode, a refund would be on the cards we think!
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Zestgod555
(@finfanriley) reported
@Ubisoft fix ur game im waiting for 18 minutes for a ranked game this is messed up
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Jaesen Fierro
(@JaesenF) reported
@Ubisoft @UbisoftSupport @Rainbow6Game FIX YOUR ******* SERVERS!!! I AM LAGGING WHEN I ******* SHOULDN'T!!! I CAN LITERALLY HOST A CUSTOM GAME AND I'LL ******* LAG!!! FIX THE ******* SERVERS
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Surviving Capitalism
(@Visionary_94) reported
@OneCrazedFan @watchdogsgame Nope, it’s definitely a Ubisoft issue. All they had to do was use the same format they did with AC: Valhalla and it would’ve been fine
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Trevor
(@ZytaRL) reported
I don't think PC players would really care if it's on Steam, Epic, Uplay, or anything similar as long as we got it. I'd camp out the service's store page, constantly refreshing to get it the moment it came out.
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Litewate
(@xLitewate) reported
@Darthisbak @UbisoftSupport That’s so stupid, my friend and I have waited so damn long to play the online together and then this **** happens, I can’t be arsed with all these issues from Ubisoft anymore, it’s the same game but better optimized, how can they not play together?
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Rosari10i
(@rosari10i) reported
@kingofnaboo @BenjiSales @AvsAvan Capcom is tiny. Ubisoft, EA, and T2 would get MS in trouble as those companies are responsible for more than 70% of game sales per year. Bethesda haven’t had a massive title since Fallout 4. They’re market share is probably less than 1%.
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Tùzǐ🐇
(@EZLuck_R6) reported
Fix ur servers ubisoft I'm running like a ******* Legoman
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xIronPonyx
(@xXiRonpOnyXx) reported
@watchdogsgame @Ubisoft hope my 3 month issue gets fixed my @UbisoftSupport soon so i can finally play this game 😤
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Nomicon
(@Nomicon98) reported
@RaymanForSmash @Marionaise2501 For Rayman, yeah Ubisoft and Nintendo are very buddy buddy so I can definitely see him. As for Crash...umm... Activision are NOTORIOUSLY difficult to work with.
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Decappo
(@Decappo1) reported
@Ubisoft fix assassins creed valhalla already
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Samii ☆ 🌻
(@stariijabi) reported
So, there is an issue with @watchdogsgame @Ubisoft having to crash every minute or something like it?
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Jared
(@itsmiller__TIME) reported
@Ubisoft @Ubisoft nothing because every time I try to play rainbow six siege I get ddos’d causing my internet to go down. Which then stops my girlfriend from working because she needs the internet for work. Maybe y’all just don’t give a **** about gamers...Last game I’ll buy of yours.
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I don’t know
(@FoyBoyWBA) reported
@watchdogsgame @Ubisoft Big issue, I got onto online, and saw the first mission to recruit an operative, so I recruited one. The mission hasn’t completed and xp and challenges are locked behind a 'complete new resistance mission' wall, so I cannot play with my friends or do anything else in online
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williammiles
(@william87390661) reported
@UbisoftSupport It keeps on crashing can you fix it Ubisoft
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Unexed
(@Unexed1) reported
@ekhuuli Me and my friends had the same problem. Ubisoft support sucks and Uno servers are stupid
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Holden SMITH
(@HoldenS73558206) reported
@watchdogsgame @Ubisoft This is bullshit, you have to pay for everything all over again. The new mission is bugged, when I recruited someone it didn't complete. It wouldn't be a problem if I didn't have to PAY for ops of which i have no tech points left, after your didn't work.
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Estwilde
(@Estwilde) reported
Anyone else having issues with #Steep where your outfits/cosmetics from paid DLC's and in-game unlocks are missing? ie: 90's DLC full outfits and some Winterfest items are the most obvious. We've got multiple channels open to support but it's been a week now @Steep_Game @Ubisoft
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Matt Cribbin
(@giggscribbin) reported
@assassinscreed @Ubisoft @UbisoftSupport case 14064410. And this has been an issue since December.....poor work.
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Gamers_-Alibi 🎮🏆🕹( AC Valhalla, Avicii Invecto)
(@KeziahMorgan) reported
While I'm waiting for @Ubisoft to fix the #SaintFaith Mystery #AssassinsCreedValhalla Which one of these should I play next
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FuriousGamer
(@billytherealone) reported
@watchdogsgame can u guys fix the bug because there is nothing wrong with my internet and it says your connection to ubisoft servers have been lost
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ClintLangley
(@DJLangley7) reported
@watchdogsgame @Ubisoft Same here on PS4 doing the same crash and blue screening all the time
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Rosari10i
(@rosari10i) reported
@BenjiSales @AvsAvan Ubisoft, T2, and Activision are way bigger than Bethesda. It’d be a problem if they went after those. WB games won’t but the big players are an issue.
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cole 🌲
(@kingofnaboo) reported
@AvsAvan @rosari10i @BenjiSales oh yeah for sure that’s why I said they couldn’t buy EA or tencent lol. my point was they could acquire capcom and/or ubisoft which is bigger and that still wouldn’t put them in the legal issues territory because of the many other major publishers I mentioned earlier
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Rain Flash
(@derpy_hooves_65) reported
@watchdogsgame @Ubisoft Online is broken on ps4, it keeps crashing my game every time I try to go online
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FluffyBunny
(@OneCrazedFan) reported
@Visionary_94 @watchdogsgame this sounds like a PS issues and not a ubisoft issue
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cole 🌲
(@kingofnaboo) reported
@rosari10i @BenjiSales @AvsAvan Tencent and EA yes bc those are more on MS level in gaming but Ubisoft and even capcom are sizable studios that could be acquired without legal issues. You can’t only look at the big games bc if Bethesda had less than 1% market share they wouldn’t have sold for near $7.5B.