Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (59%)
• Online Play (22%)
• Glitches (15%)
• Matchmaking (3%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Dieppe	Online Play	7 hours ago
Villefranche-sur-Saône	Sign in	13 hours ago
Ciudad Jardín	Glitches	24 hours ago
Montréal	Sign in	1 day ago
Haguenau	Sign in	2 days ago
Val-d'Or	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NavyVetRex (@RexNavy) reported 39 seconds ago

  @maximumfoxeh @GhostRecon @Ubisoft I understand that the bugs are frustrating, but the update has only been live, for less than a week. So they're going to need some time, to figure out what went wrong, and how to fix it.

• 
  Kitkat5335 (@Kitkat53351) reported 4 minutes ago

  @ThiccFilA_ Eh, honestly the merch splash screen I am not a fan od...feels too 'ubisoft' and the new enemies have a fatal issue - they clip through walls/buildings/platforms worse than older illuminate pre-fix

• 
  cory barlog fan² (@squarednation_) reported 7 minutes ago

  Praying for Ubisoft to fix AC3 remaster

• 
  Tayker (@Midnight_503) reported 7 minutes ago

  @astewart42 @Pirat_Nation 99% of ubisoft games. Soulslikers like me don’t have that problem

• 
  Jay Jabrolsky (@Jabrolsky) reported 8 minutes ago

  @RKRigney My friends have never had an issue recovering hacked accounts. It's usually their own stupidity clicking links but they get it back in one day max. They have lost their Ubisoft and Microsoft Xbox accounts forever.

• 
  DisabledBrandon (@DisabledBrandon) reported 8 minutes ago

  @UbisoftSupport Can’t link my phone number to my account. So I cannot play ranked then when I went onto Ubisoft support to send a message on what the issue I am having is. It just wouldn’t let me send the message. Absolute joke. SEND A VERIFICATION CODE TO MY NUMBER

• 
  Topher Morris (@Goldenfoxx) reported 11 minutes ago

  @RavenMentore @K__Med If the problem was bias alone, we wouldn't have been having this conversation, culturally, for TWELVE YEARS now. The problem, much like influencers who have relationships with Ubisoft, is that Kotaku, IGN, etc's biases are bought and paid for.

• 
  iampowlly (@iampowlly) reported 12 minutes ago

  @Assassins_UK Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bought it and still can not play do to the rage quit I get from it! Please for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.

• 
  Whiitake 🇺🇸⛈️ (@Whiitake) reported 13 minutes ago

  @Vex_D1 @Ubisoft Right. This issue has been known for many years and Ubisoft always told everyone to go pound sand. Then they said they would look into it, then they cancelled support of Wildlands and left it unresolved around 2022. Now in 2026 they say they will fix it...

• 
  🦾MarcTheCyborg 🦿 (@CyborgMarc) reported 13 minutes ago

  @toa_nippon My issue with the gameplay here isn’t that you’re given i-frames during the slow motion shots, it’s that during the battle, an enemy will start to attack you from behind or the side and immediately disengage if you start attacking one of his friends. It’s 1v1 duels, meant to look like a battle, because Ubisoft didn’t take the time to develop crowd control mechanics, but also didn’t want the player to feel pressured to think about their strategy/positioning. It’s lazy design, carried by visual flair. Yakuza has similar visual flair; and heat actions are similar to the slow motion moves in AC: V at a basic level, but every game gives you moves or entire styles which are geared around fighting multiple enemies at once. The only Yakuza games where the enemies stand around doing nothing while you fight their friends are the turn-based RPG entries (for obvious reasons)

• 
  Erik Wedin (@Aktivarum) reported 13 minutes ago

  @GhostRecon FFS Ubisoft.. FIX - THE - INFINITE - LOADING - SCREEN... How STUPID is it a a scale from 1-10 to be stuck playing on your old computer from 2018 after saving for years to buy a new one? The game works PERFECT on my 8 years old OLD computer but cant boot on my NEW one.

• 
  Kira, Bottom Butch Spiegel and Resident of the Jar (@KiraKiraExplode) reported 15 minutes ago

  There is a way to fix it, pretty easy actually but be warned. I wish @Ubisoft would fix that but they don't want to it seems.

• 
  doursen (@doursen) reported 16 minutes ago

  @Ubisoft fix your servers and give me my rr back please

• 
  snottiestermine 🇳🇱 (@snottiestermine) reported 20 minutes ago

  @GhostRecon Can you please fix ghost recon future soldiers you can't start the campaign says can't connect with Ubisoft server on xbox 360

• 
  GimmeBoss (@gimmebosscoffee) reported 20 minutes ago

  @TheRealZephryss Ubisoft pivoted to "Witchers Creed" with Origin in 2017 because they chased The Witcher 3 fame and glory. Ubi rarely set trends these days, they chase them and most of the time fail miserably. There's no denying the popularity that spawned from the RPG series, beginning with Origins, and this is because it made the franchise more approachable. Most would say "AC was getting stale" before Origins came along. And I'll agree! I loved Unity, and despite it's failings, as a Brit, I loved Syndicate. But it wasnt the style of the game that was the problem. It's because Ubisoft (AGAIN) pivoted to try and make AC an annual franchise, like FIFA or COD. AC has the appeal, sure, but they didnt have the ability to make an AC that kept it fresh EVERY YEAR. They should've given AC 3-4 years to breathe and release a new one, rather than chase that yearly release, and as a result, we got the RPG series and, IMO, the downward spiral of the "Assassin" in Assassins Creed.

• 
  XANDER ||| VGen Artist+ 🧸👑🐔🌼🌱 (@XANDERcanDRAW) reported 28 minutes ago

  @Ubisoft so you're telling me, you'll locking my account because of multiple login attempts? I just booted up the stupid launcher today! and now all of my games on steam are worthless pile of junk? note: it's auto login by the way.

• 
  RonninAu (@Ronnin_R6) reported 29 minutes ago

  @NBDY2k @Sh44dy @Ubisoft I lost 3 elo yesterday and got + 3 5x. Definitely broken.

• 
  TouchMe (@cybernetic_sam) reported 35 minutes ago

  Ubisoft connect having an issue or something??

• 
  JorRaptor (@Jorraptor) reported 38 minutes ago

  @SH3RIFFO @TheRealZephryss Yeah it's a big issue for sure and we are totally seeing that the feedback is helping steer Ubi back in the right direction in regards to the core values of the series. But I also think that we can't ignore the fact that AC is now more than what it once was, it means different things to different people and it had to evolve to cover bigger settings in all it's glory (including mythologies). Now ofc Odyssey made wrong descisions and went too far in the opposite direction and the recent RPGs have tried to find a middle ground with limited results. So it's very cool to see Black Flag do so well and show Ubisoft that the core identity of AC is still important. But I don't think this means we should completely abandon what an Origins, Odyssey & Valhalla did either as they speak to a different type of AC fan that likes to explore these time periods but in a bigger way while still having some of the core values that make this series special. Sure these fans came in later, but after 4 huge games they shouldn't be ignored either.

• 
  Just An Animal (@JustAnAnimal47) reported 45 minutes ago

  @UbisoftSupport @ubimassive @Ubisoft Broken Rain = Broken GARBAGE

• 
  Splooto's mangled corpse (@XxGG_sexualxX) reported 45 minutes ago

  Rockstar is not immune to ****** smarmy business practices, I've never denied that. But they are not the first, that is what I have an issue with regarding the current discourse. UBISOFT was first and GAMEFREAK/NINTENDO normalized R* is just player 3 in the anti consumer game.

• 
  MorrisonSean (@Morrison251) reported 46 minutes ago

  @GhostRecon Fix breakpoint it crashes literally after setting up the lobby when trying to start the game on pc steam or Ubisoft connect.

• 
  Xofur (@Xofurorcharlton) reported 46 minutes ago

  @Ubisoft Fix siege bro that’s YOUR only good game

• 
  DonnieBoiTV (@DonnieBoiTV) reported 48 minutes ago

  @Ubisoft Why is it so hard for you retards to just make a game that works. So many ******* issues and work arounds just to get this game working and to join my friends.

• 
  Richard Loveridge (@selnor1983) reported 49 minutes ago

  @Colteastwood Think the issue is the hype around Marvel Insomniac games isnt there anymore. I have the same feeling about Wolverine as I do about a new Ubisoft game. Just have veryittle interest in Spiderman 3 with a Wolverine skin. Insomniac should forgrt Marvel and make something OG.

• 
  MajinBugo (@AngeloLugo20) reported 50 minutes ago

  @KindredBlade @Ubisoft Hey I was just as heart broken as you when they canceled the Sands of time remake

• 
  Luís Carlos Zardo (@ImpactSuit) reported 52 minutes ago

  @NIKKE_en Did you fix the woke crap in the persona colab? are you still hiring the woke DEI thing from Ubisoft/Sony? Why do you HATE the very audience that gave you billions of dollars? Why all of sudden Shift Up just became just like any other woke studio?

• 
  GwynnieThePoo (@GwynnieTheP00) reported 53 minutes ago

  Ubisoft+ is the absolute worst. Gets weird logins (hacked) regularly even after having 2 factor login and will tell you your password is wrong when it’s not. Forcing players to have that trash is egregious. Deleting account (2nd time I’ve deleted in last 5 yesrs). Never again.

• 
  The Raven (@RavenMentore) reported 57 minutes ago

  Calling long-time Assassin’s Creed fans “gatekeepers” is already dismissive enough. But when that argument comes from someone who has a commercial relationship with Ubisoft or receives paid/sponsored opportunities around its games, people are perfectly entitled to question the perspective being presented. That doesn't automatically make someone's opinion invalid. It **does** make transparency and disclosure important. Fans aren't financially incentivised to criticise Assassin’s Creed. They're customers spending their own money and asking why a franchise they supported for years has moved further away from many of the qualities that originally defined it. So portraying those customers as a “hate crusade,” “gatekeepers” or “engagement farmers” while having an ongoing professional relationship with the company they're criticising deserves scrutiny. A franchise can evolve. It can experiment. People can enjoy the RPG games. But “evolution” isn't a magic word that makes every creative decision immune from criticism. And if you're benefiting professionally from access, sponsorships, promotional opportunities or partnerships connected to Ubisoft, perhaps don't frame ordinary paying customers who disagree with the company's direction as the problem. Address their arguments. **Criticism isn't gatekeeping, and access isn't objectivity.**

• 
  AG (@MankiniEnjoyer) reported 58 minutes ago

  @SynthPotato I don’t understand the hate brigade. SM2 was their only miss in 10yrs, and folks on here act like they’re Ubisoft. People forget this is their 3rd game this generation, despite Sony’s live-service meddling. Nothing but respect for that