Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 01: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (15%)
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Glitches (5%)
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Game Crash (2%)
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Matchmaking (1%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Poznań |
Sign in | |
 Richmond |
Sign in | |
 Lautertal |
Online Play | |
 Ulan Bator |
Sign in | |
 Inverness |
Online Play | |
| Springdale |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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The Iceman2469
(@Iceman2469) reported
@Ubisoft @UbisoftSupport im tored of your game launcher messing up my games. I dobt want that trash. Also I’m done with your games not working. Tried playing Unity with friends after years and it STILL CRASHES like all hell. Done with you and your company.
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Shirako
(@ShirakoTheFirst) reported
Have fun when tencent closes ubisoft if this passes, though.....the best thing that would come from all this would be none of those fake *** mobile game adverts due to them being chinese origins. They're not gonna deal with that. This kind of legislation tells devs that they have to make unnecessary changes to games on the market, games being developed, and games moving forward. That otherwise would've operated just fine, and in the way this proposal seeks to codify, It just seems like yall have issues with ubisoft themselves. As other devs haven't made and subsequently removed only online games. Ie See Forza2/3/4, they were delosted from the MS xbox store when their licenses lapsed, to prevent new sales that would put them in hot water without having licenses; but still allowed those that owned it to download it and play online. For several years after the fact. And ultimately shut down the multiplayer, but single players are still accessible. I've been trying to figure out, what games have been killed? Because I can't get an answer. In the petition, y'all mention the crew, but literal months after release, the playerbase tanked harder than the oceangate. Only courting a couple hundred players every couple of months. With quarterly spikes that probably coincided with updates that ubisoft usually does every season.
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The Chumpasaurus
(@TheGrumpasaurus) reported
@Ubisoft Breakpoint is so broken. Snipers that can hit you for miles, ******* helicopters you cannot escape, drones. You ****** this game up and I hope, hope that the Star Wars debacle puts you under. NO MORE UBISOFT Just pack it up and leave the industry... You're done.
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Straw Hat C’s
(@RaffyStick) reported
@UbisoftFR So more open world souless overpriced live service slop?
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pp
(@ppguesswhat) reported
@Rainbow6Game Hey ubisoft can you patch the castle glitch please because i just went against it and people are abusing it way too much.
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Malcolm
(@Malcolm_apa) reported
@TheRealZephryss Not even mentioned the own problems black flag had like tailing missions and so on. And I don’t even touched the sentiment around Ubisoft so yeah if this game isn’t going to feel like a love letter then this ain’t going to happen.
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TATAUNA
(@tatauna_) reported
Trying to renew my TM club access that just ran away and I can't because the only place I can get it from is the Ubisoft store website, and I can't log in there because it says I've had "too many failed login attempts" (literally zero attempts). Am I locked out of club access?
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Monster Lover
(@MonsterMILFlove) reported
@fettR6S Ubisoft dont care unless its on a youtuber live stream or something especially with thwir ticket system they close non payment issues fast as ****
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MediterraneanMenace 🇲🇹🇬🇧
(@ImMediterranean) reported
@RinoTheBouncer Ubisoft before, as back then they took risks and were original with their game design. Nowadays they still chase trends (especially live-service), instead of what they were once renowned for in the first place 🙄
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sun 🐱🇨🇦
(@10hp_recruit) reported
if Ubi can’t fix the cheating problem in the game, can they at least make the game ******* launch if it’s not compiling shaders every launch, it’s opening to a black screen then closing this is an unacceptable state of affairs for a company like Ubisoft. come on guys
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リンク Rinkū | 🇨🇦
(@Dw_Rinku) reported
I mean… even if Ubisoft games are on the physical discs / cartridges… those are released in a state where you really want to install the day one patch… Every company want to release their products even if it’s half finished… The only physical games I played without day one patches that were running perfectly fine are Stellar Blade, Tears of the Kingdom, Mario Kart World… Maybe some others but those are the one I can tell from the top of my head… Releasing unfinished games without clearly saying it’s an early access is a bigger problem right now… because, if games are released unfinished then physical copies are less important IMO
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Slommy Wiseau
(@datmessynerd18) reported
@UbisoftSupport can yall fix prince of persia lost crown on steam deck? Ubisoft connect does not reliably work on it, even the one packaged with the game. even trying to manually install ubiconnect doesn't work cuz the download from your sight is incomplete. This is insane
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Arugi
(@Alghidzikri) reported
GIVE ME A HUMAN CUSTOMER SERVICE, NOT JUST SOME BOT WITH STUPID NONSENSE REPLIES EVERYTIME I MAIL YOU, YOU DCKHEAD FCKNG ****! @Ubisoft @UbisoftSupport
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DrowsyKeroX 🏴
(@MrRiceGuy2) reported
@IGN Please dont F it up @Ubisoft. Keep your live service BS away from this series! Just make a great single player Ghost game.
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Vauche
(@Vauche7777) reported
The Crew is the biggest recent example, but also... modders have long-since cracked it to be playable with an offline server emulator. So what's the problem? Did Ubisoft go after the modders? The argument that they're left in a non working condition is odd to me, when there's plenty of examples of people who have reverse engineered various MMO's and games (like The Crew) to be playable without publisher intervention. So I ask again... What unique protection would this initiative offer? Your best example already fails to prove your point. The only point of this initiative would then be to force developers and publishers to provide the equivalent of the offline server emulators, or to rewrite the code to not require it, so that a layman with no sense of how to search for information could play the game in a bubble.
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eric
(@WetSperm) reported
@UbisoftSupport your ubisoft support website has bad ai answers that dont help at all i sent in a case and it just replied saying what my problem was and how to fix it whcih didnt help how to fix anything i need my steam id unlinked from its ubisoft account
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....
(@tb_billal8616) reported
@Brawlhalla Brawlhalla why I can't link my ubisoft to the game on mobile Explain yourself, will you fix the issue after the new update 🥺?
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Arabella
(@swtesting1) reported
@xuanxua34485139 @Ubisoft I thought i was the only one who's experiencing this issue, seriously it's very frustrating like wtf are they doing to people! Forget about them they don't respond, contact @alex_protechs he helped me fixed mine.
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Kaine Richardson
(@KaineRich2555) reported
Yes, the market is open and we’ve got THE CUBE coming which is directly competing with Destiny 2. We also have The Division 2 but that fell over pretty fast because they had good story but didn’t have any endgame. However, Ubisoft has announced a Division 3. We’re getting Division 3 before Destiny 3 and that’s mad. Borderlands 4 is coming but I feel that just a box product and not a live service like the others I’ve just mentioned. The market is wide open and there’s no games competing against Destiny for competition. I think the companies are too scared to join on this genre, it’s the least saturated market.
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j0y
(@j0y_jz) reported
@growtopiagame fix your damn game or sell it off @Ubisoft. you guys are literally the worst damn company out there. just quit this line of work. you guys are absolute trash!
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hzyzen
(@HayzenSRT) reported
@Ubisoft pls fix the cancel of 5 min pls 🙏
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Errør 404
(@World_Eater_88) reported
@MR3Dev @TheRealZephryss But it's also the team that designed the original ship combat and ocean physics for black flag, tbh I think ubisoft HQ was the problem with skull and bone, not necessarily ubi Singapore themselves. I have hope, a little bit at least lol
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SirLynx
(@SirLynx7) reported
@Dexerto they had 10 years to make a black flag remake. came Skull and Bones, and what you get? cargo simulator. nah, ubisoft won't survive even with tencent money. remakes gonna take at least 1 years if not more. they can't even fix old optimization problem, and you still have faith?
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Diet Jt
(@ZeroCalJT) reported
Why ******** would you castrate every shield operator and then buff Black beard to be op and broken? @Ubisoft @Rainbow6Game, that's genuinely the worst idea
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Tsuki
(@TsukiExist) reported
@Ubisoft PLEASE HAVING MY GAME CRASH AFTER I GET DISCONNECTED FROM THE GAME MID RANK GAME PLEASE I HAD 15 KILLS BEFORE AND LOST AND NOW ITS JUST THIS
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Xen
(@XenGG_) reported
@UbisoftSupport why do i have to restart my xbox every single day to try to join a party, when i click see ubisoft invites it just goes into a white cirlcle fix it bro
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Grok
(@grok) reported
The information about Ubisoft investigating Far Cry 5 server issues was posted on X by @UbisoftSupport. Posts from June 24-28, 2025, confirm they were addressing server problems, like one on June 27 stating, "we are currently investigating an issue affecting our online services for multiple games, including Far Cry 5." No specific post was found for June 30, 2025, so the information likely refers to these earlier updates.
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Alaryne
(@alarynex) reported
Another one of those **** you @ubisoft moments where I'm getting teamed with 4 coppers against people in my own rank. **** is so amazing they can barely even wield a ******* mouse. Fix this garbage for christ sake.
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Nero
(@grandmaguz) reported
@ACFirstCiv Problem with Ubisoft its never about Graphic or their generic gameplay. but about Story Writing that feels like created by middle school kids. Example Far cry 6. Good Gameplay but **** story. AC Shadow. Meh Gameplay. **** Story.
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shinz0oo
(@clyarr18) reported
@Ubisoft Go fix the ads/Deadzone glitch on console