Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 2 days ago |
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Game Crash | 3 days ago |
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Glitches | 4 days ago |
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Online Play | 5 days ago |
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Sign in | 5 days ago |
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Glitches | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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IIIIIIIIIlllllllIII (@iii_illlll64363) reported@Ubisoft Fix berserker I frames,they are godawful
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NotaSkaven (@NotaSkaven) reported@fwompomp @longearedfox Ubisoft may agree with you but that's the problem. A remake shouldn't be a different genre from the original regardless of the reason.
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Rainbow Six Mobile (@Rainbow6Mobile) reported@_StepBack3 Hello, This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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Larry S. Dee (@LorenzoLadogana) reported@wesleytypes @Ubisoft Not in the slightest. The weakest of the Ezio Trilogy. Broken combat, absolutely cumbersome outfit, a very monotonous map, just an estensive fetch quests against one of the goofiest villain of the series, a serious downgrade compared to the quiet menace of Al Mualim.
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Shaun (@solid_mcavoy) reportedStarlink is kinda good! Sure it has that ubisoft problem where in the first hour you'll see what you'll be repeating for the next 100 hours. Plus...it has the toys to life problem which you have to spend actual money on the weapons you use, but other than that it's alright!
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. (@ThinkdontSee) reported@AbelGearSolid @wesleytypes @Ubisoft So the issue isn’t misunderstanding the story, it’s that his worldview isn’t consistently developed across the games
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Kara Acosta (@AcostaKara30) reported@Q4Q4U @UbisoftSupport Can some one help me @Ubisoft good a Glitch no credits
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Sweetz (@Sweetzluf) reported@iv_sal1 @ValyrianFPS Worth noting is that the same issue arise when using my copy on gog. Forget to mention that. So I reckon it would in ubisoft connect app too... But gonna try this too, thanks.
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Typical on Pc (@LedgardMatthew) reported@Ubisoft fix your ******* game im so ******* sick of olaying house in 1v1 its the worst ******* reworked map of all time
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VGFightschoolYT (@vgfytschool) reported@NirvanaSparkle @itzTizzleYT Its usually game dependent. Crazy as it sounds, Ubisoft games have a ton of accessibility features on PC. Problem is their drm and account system.
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𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported@UbisoftSupport @Steam Remove the mandatory Ubisoft Connect login for games bought on Steam and things would already be so much better. Even better, just get rid of Ubisoft Connect entirely.
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𝐒𝐨𝐦𝐞𝐒𝐢𝐥𝐥𝐲𝐆𝐨𝐨𝐬𝐲™ (@SomeSillyGoosy) reported@6Paths5Rings @RohanKarMooN It's totally fine if you enjoyed it. The main problem I have with the remaster is that these **** suckers at Ubisoft decided to de list the original when Liberation still has the original available. But thankfully we have guys like Rohan to make easy repacks of abandonware games.
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Dead Tom (@LegendDeadTom) reported@kikegames97 @Ubisoft Only issue I have is the reports they took the modern day gameplay out. Thats back to back games they didn’t have it when the modern day part is the most important part of the franchise. Without it then we are working towards nothing but random Action/Adventure/RPG games.
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Loki Wicked clown of mischief (@HanbiReaper) reportedIt's been awhile since Assassin's Creed Shadow is dropped and you know what it's still a buggy mess I can't even get through the first intro without its lagging Shuddering and everything else under the sun Apparently zero fixes have been applied to that game thanks Ubisoft
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daniel jack evans (@djevanstv) reported@NoseOfDeath @herdingon that also depends if it can even get a remaster there could numerous issues that are internal to the ubisoft team that might warrant a remake for example the engine might make it difficult to remaster or the code a lot of these things could be the case
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Kudos 💜 (@KudosOnYT) reportedUbisoft make tactical skins (which I love) and they sell alright but people complain they are basic and lame. Ubisoft make crazy skins like this and and they sell VERY VERY well and people complain that they are too wacky . this is just the climate of live service games, people vote with their wallets and boy do they vote. This skin will sell an INSANE amount and they will continue to do more (which people want them to do) As long as Operators, Maps and guns continue to be free, WHICH IS THE IMPORTANT PART, then I don't care. It's optional. You got to cater to your paying players if you want to game to continue, its not rocket science
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Snow (@the_coolguy78) reported@Ubisoft fix your ******* servers
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プロレスさん (@AlecPuroresuPhD) reported@RavenMentore @Ubisoft Will this fix Desmonds story
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Elmasheavier89 (@elmasheavier89) reported@The_x_Truth @ForeverPhysical @Ubisoft It’s not about having internet or not. What makes you think that any corporation can “sell” you a product and demand a third party service to make that product function, ah ??? Having internet service is not free, you know that ???
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w (@Wwweffpo) reported@SuperSisi Someone who's hiring have the same ideology and hire him, it's the reason company like Ubisoft is crumbling hard. They pushing their ideology into the game and now their game is just bad Right now SONY too Ever since it move the headquarters to the US they're having issues too
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hombo (@RGB_MIDAS) reported@UbisoftSupport @Steam Actually the issue usually lies within your launcher and not Steam's. There is absolutely no reason why I need to enter my password every time for *some* games but it works fine for others. There has never been a single day where uPlay/Ubisoft Connect has been good.
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[REDACTED] SHD agent (@thealphaknown) reported@allrounder249 @Ryangofett_2490 @DomTheBomb Ubisoft can be a lot of things, but environment design in their game have never been the problem in their games, and his post is only discussing that. So i see no problem with his point.
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job eagle (@jobeagle5) reported@ThePeakDaily @SicklyTheNinJa I think it was a skill issue and tht is why ubisoft avoided remaking it but if they get balc flag right ubi can do it right with ac1. Biggest problem would be you have to get tht cold brooding atmosphere or its not ac1
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Rainbow Six Mobile (@Rainbow6Mobile) reported@JitinJob Hello! This issue is tied to the introduction of cloud saves. From now on, with this update, your settings will be automatically restored when you reinstall the game, clear local data, or use a new phone, as long as your game account was previously linked to Ubisoft Connect. We apologize again for the issue, and thank you for your patience and understanding.
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Spargsy | Ben (@Spargsy) reported@TheIshikawaRin The problem is Ubisoft doesn’t market the modern day. They market the settings now. You have the pirate one, the Viking one, the Japan one etc. As they’re marketed like that, players get frustrated when they run into the modern day. They need to market them as a series with
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hnreya (@hnreya) reported@needo62 @TheIshikawaRin i think the gog one applied fixes and patches +removes all the ubisoft launcher junk, i think thats what they are referring to. the ezio Trilogy does not need fixes, should run without having to fix much. so yeah idk why they would need to be on gog unless its about owning it.
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Mahoney Gaming 🎮 Productions (@MahoneyGaming) reported@TheRealZephryss @Ubisoft from an OG since 07 fix this immediately
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bien (@jzandraa) reported@UbisoftSupport Every time I try to login at Ubisoft Connect and play AC Brotherhood, it always says that there is an error that occurred/Account Suspended. I cannot login to my own account on which I have bought games for. Case number is 25779455, can you PLEASE fix my account
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Primm_Slim (@Primm_Slim6969) reported@dragonbornriver @NoseOfDeath PC version has its problems because of Ubisoft ****** optimisation, idk if it's still broken but they broke it like a couple years ago, and it's locked at 60fps. Being pc I'm sure there's ways around it. But I feel there shouldn't need to be
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TheGhost (@TheGhostM3) reported@Zachary02480085 @ymnis_v1 Yea thats stupid too but that would be a ubisoft problem wheres the outrage tho