Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (62%)
• Online Play (21%)
• Glitches (12%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Isola Maggiore	Sign in	16 hours ago
Lomé	Sign in	17 hours ago
Aïn Kercha	Sign in	2 days ago
Tizayuca	Sign in	2 days ago
Paris	Online Play	3 days ago
São Paulo	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JerBer (@JerBer11B) reported 5 minutes ago

  @GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.

• 
  robolto78 (@robolto78) reported 6 minutes ago

  @Ubisoft Until you guys decide to fix a game that doesn't work on next gen BEFORE you update the graphics to next gen, you won't get another penny from me. It's insane that you let people purchase this game knowing good and well that it won't work on modern e core PCs. Shame on you ubi!

• 
  Dulez Ansi 💥🌐 (@dulansi) reported 7 minutes ago

  @bottygerjoe @Ubisoft Wait I just tried to launch and they still haven't fixed that 15-20 minute launch time issue?

• 
  Josh Hammond (@Josh_Hammond96) reported 8 minutes ago

  @deeple101 @Ubisoft @assassinscreed Yes but usually wasn't an issue for me for something like this

• 
  Pe-Koe Arts (@PeKoe_Arts) reported 12 minutes ago

  @Ubisoft Please fix Ghost Recon Wildlands (pc) infinite loading screen

• 
  No Legz (@zigwiglig) reported 13 minutes ago

  Love when a new video game has a game breaking bug and locks you out of getting all the 🏆 thanks @Ubisoft @XBOX @assassinscreed HUGE waste of my time. Fix the travel to Principe WTF

• 
  w4l3Dgr7 (@w4l3dgr7) reported 15 minutes ago

  @Shacharit_69 @mosuyanagi Issue is that neither ea or Ubisoft have been able to do anything remotely close to the levels of sm2 despite it being flawed.

• 
  Emzy_Leigh (@emzy_leigh) reported 15 minutes ago

  @TCWCrazyZaku This is correct, the same as racing games but soemthing you will notice with the majority of older just dance games is they can no longer be bought directly from ubisoft. You buy them second hand now. That because they delist the game which prevents them being taken but in turn no more copies of that game are made. This happens with alot of racing games with music. JD+ is an additional service to provide access to songs from previous games and service for a time they have never said forever. The live service from a business perspective prolongs the life of those maps on ubisofts end. As once they no longer sell that specific game the map was essentially 'dead'. Now they can make them available for as long as they can through the live service. Its an addition

• 
  Monkey vs Shark (@kaeshi0) reported 17 minutes ago

  Haha... this is kind of what ubisoft was saying about 3 years ago and look at where ubishit is rn. These billionaire ceos never learn. GTA might be too big to crash but similar companies are in free fall because of shafting the consumer. It's a matter of time. Check on adobe

• 
  Flo | GameDev Analysis 🔜 Gamescom (@Flouiz) reported 17 minutes ago

  Absolutly not agreed. They didn't failed because they went public but because they failed on strategic stage and manage their scalability. Money of going public is used to reach another stage, and the video compare it with installed company. Devolver tried to structure the chaos of game support, trying to build a stable organisation with process. But their DNA was make with chaos. They've tried to reduce the risk and signed less "special" games. How many gamedev made a game with "Devolver vision" and failed to get sign? I mean the whole catalog of Critical Reflex? 🤪 Devolver is based on a mood, not a strong IP you can repeat. About TinyBuild... Well they failed on the crossmedia strategy. Thinking that a success could become a franchise. They've tried to become IP holders, and reduced the risk about innovation. Like Ubisoft did but with a better catalog, and well... They're good exemple of how it can turn bad if you stop innovate. But... Even of this context, I won't say it's a complete failure on their own. Because it's not a surprise that they're VC structure. Fact is that big actor of the industry are lying and pretend everything is stable and beautifull with stable growth. They always avoid to explain problems (no doubt most don't bother themselves to make post mortems and try to fix issues), and through time it impact the trust. And well... Trust is top1 kpi when you're in public 👀 It's not a problem to loose % on shares as a company. It's just become less profitable to create new shares.

• 
  Deeple101 (@deeple101) reported 20 minutes ago

  @Josh_Hammond96 @Ubisoft @assassinscreed I was more talking about the fact that the company is in some dire straits regarding finances. It could be neglect or simple code error. Could be the guy that does that stuff is on vacation and forgot to hit “run”.

• 
  RainStar🌧️⭐️ (@RainingChipDraw) reported 29 minutes ago

  Why ******** does Ubisoft connect lag my tf2 #killubisoft

• 
  Marxe Orosa (@MarxeOrosa) reported 29 minutes ago

  @SoonerFanInMO1 @FSAPOJake Oh yes, this is a Rebirth thing, altough Remake has the same problems on a smaller scope since it's not Open world, Rebirth's world is so damn boring, reminds me of FFXV, it has those damn towers to unlock map a-la-Ubisoft that's so annoying.

• 
  ThaSwampDonkey (@ThaSwampDonkey) reported 30 minutes ago

  @Ubisoft @UbisoftSupport It’s still being reported that people can’t run Ghost Rexon Wildlands on newer PC’s. Def the intel ones. Yall just updated the console versions, how about a fix for the PC one too?? Go look on Steam and see the comments on the infinite load screen.

• 
  Sof c, ❀ (@sophia26_d) reported 30 minutes ago

  @Ubisoft not touching that incursion until they fix the bullet sponge scaling on heroic

• 
  LilFuzyVert (@LilFuzyVert) reported 33 minutes ago

  @madculR6 @Ubisoft Yea but you are complaining about some **** that didn’t happen lmao. Also I’ve never had any issues beyond sound bug and mouse bug once every 500 games. I’d say 60% of the time it’s a user error.

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 36 minutes ago

  @Malik_Tanveer77 I am not defending them, My problem is people creating the wrong image. Like there is so much that is wrong with ubisoft games and these people are out here complaining about the one thing that is not?

• 
  RenovatedLee (@RenovatedLee) reported 37 minutes ago

  @spykicksin @kabrutusdeid There were people complaining about the login bs with Campaign Evolved, no-one expects quality from Ubisoft anymore lol, I should be able to just use the login from whatever launcher I bought the game from and be able to play without limitations. That's not whining.

• 
  Dan (@_DanT64_) reported 37 minutes ago

  Anyone ever had a ps5 issue where no Ubisoft discs read? Perfect condition, have worked no problem before, and every other physical game works fine, but not a single one of my Ubisoft discs work? “Can’t recognise the disc”? @UbisoftSupport @PlayStationUK any solutions?

• 
  Dractheimpaler (@HarryJohnSmth) reported 38 minutes ago

  @Willydawildcat @JAYGAMING029 And could they need and should be all guns sound the same. Breakpoint had the same problem and they added better sound to ask M4 and acr. They should have done the same to Wildlands but ubisoft does not care enough

• 
  McBidens 🍸🌹🌸 (@McBidens) reported 43 minutes ago

  **** Ubisoft support man, you open a case to get something fixed, something you've tried every possible solution for and find out you can only fix it through ubisoft directly doing something. So you write out a well thought out case and your response back is "you can't do *insert thing I was very clearly not asking them to do* so I will be closing your case, you are free to reopen one if you have any further questions, thanks for your understanding." and then you just can't write back to them. Omg man I can't.

• 
  Bob Boberson (@BobBobersonWTFE) reported 45 minutes ago

  Nevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon

• 
  Sir Dwulfgr (@Sirnoobwulfgr) reported 46 minutes ago

  The problem with remaking the older Assassin's creed games is that most of what is there cannot be reused and as we saw with black flag resynced, most of the new stuff ubisoft adds is ***.

• 
  M (@m902306) reported 47 minutes ago

  @UbisoftSupport how long for the uplay outage

• 
  BigCheese (@BigCheese309) reported 48 minutes ago

  They be talking about GTAVI like it’s being made by EA or Ubisoft and Is gonna be just some live service bullshit

• 
  Non human 64 (@Deathskiller666) reported 49 minutes ago

  @Ubisoft @Rainbow6Dev yall need to fix your ******* game i am sick and tired of all of these god dam cheaters and lag switchers on PC like please ******* get your heads out of your asses and fix this **** 20+ seasons in and people are still cheating and nothing happens to them

• 
  ari (@eggaVEVO) reported 51 minutes ago

  @trashtaki @emzy_leigh "why does it here?" because it's a live service game based on licensed music and that's how licensed music works. fortnite festival has the same problem also the price increase was most likely because ubisoft is financially in the ******* dumps rn

• 
  sdeezy (@yrusalting) reported 58 minutes ago

  @Ubisoft how are you going to have a 25th anniversary for one of your best game series and have yet to fix a SIX YEAR OLD BUG that leads to an infinite loading screen??! Just bought it on PC and can't even play. I was excited for the new update but now I'm asking for a refund.

• 
  💿 Tech In Stock UK 🇬🇧 Restock + Deal Updates (@TechInStockUK) reported 59 minutes ago

  @007GameIOI Also currently enjoying Assassins Creed Black Flag Resynced from @Ubisoft with fantastic 3D Audio / Dolby Atmos support, it's not a setup / configuration issue.

• 
  𝙲𝚘𝚗𝚍𝚘 🎮🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@condo_crystie) reported 1 hour ago

  @Ubisoft @UbisoftSupport It's like every patch lately undoes the previous one. When can I expect a fix? Do I have to fully uninstall and reinstall the game to fix this now?