Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (15%)
- Glitches (10%)
- Matchmaking (2%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Soumagne
|
Online Play | 3 hours ago |
 Paris
|
Sign in | 9 hours ago |
 Bradford
|
Sign in | 16 hours ago |
|
Amiens
|
Sign in | 16 hours ago |
 Elche
|
Online Play | 1 day ago |
 Doha
|
Sign in | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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IlluMiniDieval (@PeasantFromPast) reportedUbisoft is treating their singleplayer games as if they're live service and even after releasing their ******* game like Odyssey and Valhalla. They will actively make games more grindy in updates and make you spent 100 hours and make you spend your irl money on ingame shop
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Youwin (@Youwin1996) reported@Rainbow6Game I wish i could play but you wont fix Ubisoft connect recognizing w party but ingame doesnt and wont connect friends
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AXISPAW (@AXISPAW) reportedHere's my solution to making Game Pass Ultimate almost perfect: - Keep day one first-party games. Without them, there's basically no point in Game Pass. - Remove all EA and Ubisoft games. - Get rid of the Fortnite extras. - Reinstate day one Call of Duty. I only play COD when it's on GP. - Every first-party Xbox title should launch day and date on the service. - Add DLC to any game on the service. I hate finishing a game I love only to find I have to separately buy DLC for a game I'm effectively renting. It makes no sense. - Keep the discounts - Keep the rewards - Drop the monthly price down to £14.99.
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Simon Says (@masticina) reported@kabrutusdeid Oh yes a lot of teeth gnashing while Ubisoft is broken up and sold off in parts :!
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WedgeXVI (@wedgexvi) reported@Grummz "Ubisoft will focus on live service games" lmfao
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t r v (@troviin) reported@RalphyyR6 I understand your frustration, but I do not think the main issue is the visitors who attended the event and get codes. The real problem is the way Ubisoft handled the distribution. If an event can receive over 1,000 people, but only around 500 codes are available, and some people receive multiple codes with poor distribution that will obviously create frustration and resale. Once someone legitimately receives a code, it is their choice what to do with it, whether they keep it, give it away, or sell it. Complaining about the people who got codes and sell will not fix the real issue, which is the limited supply and poor distribution system as always Ubisoft make **** things.
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devœn (@thatgoonshit6) reportedthe amount of damage ubisoft is doing with just 2 posts is insane all goodwill just gone. Fix the hunting it was fine in the og and make Edward drunk walk it isnt that hard
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MICHAEL DESTROYER OF LIBTARDS! 🇺🇸 🇮🇱 (@michael80597950) reportedThe only people I care about losing their job at @Ubisoft shouldn't have any trouble finding a new one...
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New England Veteran (@NEVeteran) reported@Grummz Ubisoft focusing on "live service" is what got them in this situation in the first place. 2030 the company will no longer exist if that is their true strategy.
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Mr. Micro Pickle (@mrmicropickle) reportedhey @Ubisoft and @UbisoftSupport you are literally the most ****** up bag of rats trying to all spin one wheel company I've every had the displeasure of even coming into contact with. For a platform with an unbelievable amount of issues, you sure make it near impossible to actually solve any problems whatsoever. Get ******, I hope I can go through life and never touch anything Ubisoft ever again
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Michael (@Michael77965023) reported@ScouterVee Yeah I’m cancelling my pre order. No clue just wtf they are thinking. I guess this is it for Ubisoft. I think tencent takes them over completely and fixes this ****. And yes, to the activists, they will fix this ****, so argue if you want but you lose.
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Jeremy G. (@XeoMafia) reported@BRAP_Podcast But they also added Fortnite Crew & Ubisoft Classics. They may not be of value to you, but they do add value to the service
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Codigo exe (@Codigo_exe) reported@Dr_HarleySawyer I think it's a valid concern. Honestly, a director with a game in the genre as a reference instead of so many live-service games would've been better. Especially coming from companies like Ubisoft or EA, which don't have a good track record with executives moving to other studios
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bluemarine (@b1uemarinee) reported@Pirat_Nation tbh the real problem with ubisoft games regarldess of the discourse in my opinion is that they just never evolved past the xbox360/ps3 era from a game design perspective
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gear7ven (@gear7ven) reported@UbisoftSupport Hi,my ticket #25868119 has been open for over a month with no response after I submitted the requested log files. Issue: Xbox account linked maximum number of times — need backend counter reset. Ubisoft: gear7venXB / Xbox: ArtemKa please look into this 🙏
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Moritz (@RigorMoritz) reported@Pirat_Nation Ubisoft can’t crash enough.
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Chee walcott 🏴 (@cheewalcott) reported@OneEyedJackG @Ubisoft its nothing todo with DEI. its all the clout chasing ubisoft are doing, nft's, higher game prices, a lot of stuff locked behind paywalls and making ALL their games be a live service or require a 24/7 internet connection to play a single player only game with more paywall crap.
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T H E. O N E. (@aboveall1996) reported@LegacyKillaHD @Ubisoft Fix this **** immediately!
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Sweetz (@Sweetzluf) reportedFix this Ubisoft. This is such a downgrade!
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Posh Indie (@PoshIndie) reportedI think @Ubisoft can actually turn this around: - Do not "modernize" the Black Flag remake with "RPG Features". - Drop the launcher and Ubisoft Account requirement. Just use Steam. Basically, do not fix what was not broken, and stop pushing against the consumers.
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Gunslinger (@Rastaman2303) reported@TheHiddenOneAC Ubisoft is still Ubisoft some things can't change. And I'm afraid these aren't the last problems we might encounter during the release.
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Godborn (@GODB0RN) reported@Ubisoft Crash n burn.
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sidney (@viperdemie) reported@Pygowsky I’ve never had trouble going to Vancouver for sponsors. Been there like 20 times but Montreal not knowing what Ubisoft is, is insane. I mean it’s a massive company here
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Orlando Hysa (@Itisjustorlando) reportedyo is siege down? @Ubisoft FIX YO GAME WE CANT OPEN UBISOFT CONNECT
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BRAP (@BRAP_Podcast) reported@XxiKGixX @CODINT3L You keep reframing the argument into "there is still some value" when nobody said the service became worthless. The point is the original flagship value proposition changed. At $19.99, Ultimate included day-and-date CoD. That became part of the baseline consumer expectation because Microsoft marketed it that way. Now the defense is "well you still get Ubisoft, Fortnite Crew, and lots of day one games." Ok great, but that’s a different bundle with different value weighting. And as I've said before. The "75 day one games" argument ignores actual player behavior. Most consumers do not evenly consume dozens of releases a year. Circana data has consistently shown many players mainly stick to a small handful of games annually. It's why losing a massive anchor franchise like CoD matters disproportionately for some subscribers.
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HarryT (@HarryT44979617) reported@Grummz I don't see Ubisoft un-DEI-fying themselves though. As far as I can tell, they keep firm on the DEI and also the live service BS. Which means that the return to profitability by 2028 is wishful thinking. AC Black Flag won't save them either. Very tough times ahead for Ubisoft.
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EvrythingWillBeOk (@EvrythingO) reported@Grummz Biggest problem i see with ubisoft is editorial headquarters in paris most problem with their games its not even developers fault, ubisoft fired all this editorial team in Paris right now and they are changing game direction if they execute it could be very good
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Carlos Ortiz (@The_Apex6) reported@Ubisoft STOP and think about this. You poured money into HOW MANY live service games? They flopped! Sea Of Thieves is the biggest example and now you're gonna pour MORE money into them!?!?!? DON'T DO THIS!!!!
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Lakitu (@lakitudaioh) reportedEvery once in a while I think about these two Naruto games, Rise of the Ninja and The Broken Bond. If being an RPG with figthing game battles wasn't novel enough, they're Xbox 360-exclusive Naruto games, developed by Ubisoft. Crazy stuff, right?
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meliora (@gxthmxthxr) reported@Grummz “Ubisoft will focus on live service games” ah so they didn’t learn their lesson, cool.