Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 27: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (73%)
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Online Play (14%)
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Glitches (8%)
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Game Crash (4%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Online Play | |
 Châtillon-sur-Chalaronne |
Glitches | |
 Waren |
Glitches | |
 São José do Cedro |
Online Play | |
| Saint-Genis-Laval |
Online Play | |
| Saint-Jean-Pied-de-Port |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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quiler
(@sgpkiller13) reported
@CrayonBunn @ebabativa05 @Ubisoft Crash bandicoot 2
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Enrico ZeroDx
(@enricozerodx) reported
@Ubisoft Not Crash 4
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Mischevies baster
(@Mizuki_Moths) reported
@Ubisoft id be able to if you dident kill your games from being playable after they stop being profitable games as a service is fraud.
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Crash
(@Crash49676428) reported
@Ubisoft Crash bandicoot
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JustHereForWojBombs
(@blakegriffen25) reported
@Rainbow6Game Hi Ubisoft, my games broken. My battle pass doesn’t give me any tokens (currently their 26 without any tokens!) I didn’t receive my charm from the previous season. HELP PLEASE
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Lenox
(@Lenoxmst) reported
like, i don't see how little ol me hindering myself from a cool experience made by people who put a lot of love and care into something is gonna save the world, (not especially talking about crash, Mario and Rabbits looks pretty cool but Ubisoft also has a very bad rep)
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Fire329
(@1Fire329) reported
Of all my game systems/programs @Ubisoft is the only one I ever have issues with. And it's normally when I try to play with friends online where I cannot join, or accept game requests. No other program...only Unisoft
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skuoi
(@imskuoi) reported
Hey @Ubisoft @Rainbow6Game @UbisoftSupport I have this clicking noise when I leave the game sometimes like when my rank goes up please fix this audio bug :) I’m Xbox series s
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Rat
(@rats_for_sale) reported
@Lucaosador @Ubisoft Yes, lets. Ignorance of glaring issues just because it was good in other aspects is absolutely stupid.
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Henrik Berdal
(@BerdalHenrik) reported
@ubisoftnordic If u guys fix ubisoft conect im going to wish for r6 game pass
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jon
(@CleaverJon) reported
@Ubisoft None as they all have issues with and never fixed
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Nudle
(@NudleVeil) reported
Hello @UbisoftSupport I was wondering how I can Authenticate ownership of games on steam? I own Rainbow Six Siege on steam but I'm trying to use an old ubisoft account and It says There was a problem authenticating ownership of the product(including my other ubisoft games).
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Homie
(@MemeMan47) reported
@Ubisoft About to be Crash 4, just one more level!
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vanno_
(@vanno26151365) reported
@Ubisoft Fix your game it kicked to me off for 2 hours because I tried to reload into rank . Ps your rank system it's lowkey *** plz go back to normal xx
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Kakoura Kakou
(@Kakourakakou) reported
@MARKGOW55207888 @Lgbf91 @infrarogue89 i cant tell you that. they have the sales numbers and they know better. also some games are not used for their sales but making people use a service. (ie ubisoft and their release schedule for their games on their service and epic (since it has lower cut than steam)).
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Ryan Ravensmoon
(@r_ravensmoon) reported
@UbisoftSupport I’m playing on Win 10. No error codes, just suddenly stops, closes, syncs with Ubisoft Connect. I have only had Valhalla crash a couple times before, but a restart of my system fixed it. Not this time :( BTW, thanks for responding!
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sus
(@suspctn) reported
@Ubisoft please fix ur ******* game
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glizzy god
(@glizzyg01928054) reported
@Ubisoft You should 100% fix your games
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MGT LB
(@MgtLb) reported
@UbisoftConnect Fix ubisoft connect on xbox series x it won't open for me
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Klinken
(@Klinken4) reported
@Ubisoft Fix Far Cry 5 100% completions in multiplayer. We had done everything a friend and me. But some missions were uncompleted so didn't get a 100%
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Super Bruh
(@SuperBruh4123) reported
@Ubisoft Theres a serie of flash games called raze and i managed to finish raze 2 and 3 but the first one had a lot of lag issues and i couldn't complete it but im still proud of it
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bluedragon01023
(@bluedragon01021) reported
@Ubisoft Ghost recon future soldier also why TF yall shut the servers down for the god tier of a game
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Boymodding Ky Kiske 🏳️⚧️
(@bigtiddygaygf) reported
I’m ******* about to @ ubisoft support because their website is broken god forgive me
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LIMIottertje
(@LIMIottertje) reported
@Ubisoft Prob assassin's creed Valhalla on steam, didn't have a problem with getting 100% of the achievements BECAUSE THEY DONT EXIST
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Ricky
(@RGrimes405) reported
@Ubisoft Crash Banicoot N Sane Trilogy
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Tony Huynh
(@Si1ent_Wraith) reported
@UbisoftSupport @Gking3737 What if I have a problem with my pc account. I have siege on steam but it has some else’s account linked to it and I don’t have access. I never gave anyone my account. I now play on Ubisoft but would like to have access to my account on steam.
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Foxithah
(@foxithah) reported
@Kenny1UP @Rainbow6Game I don't know how many times this needs to be said, the issue with MnK and all that jazz on console is with Microsoft and Sony, not Ubisoft. I'm pretty sure Sony fixed it on PS5, if I'm not mistaken.
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Diana Yaz
(@DFYdigital_) reported
@jowyang Ubisoft and many others had(ve). Why is it an issue today?
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Sean Miller
(@SeanMil03376244) reported
@Ubisoft why are your online servers always down for 95% of your most popular games, but works for some of your crappier games no problem? Same with Ubisoft network for rewards and events? It makes absolutely no sense what so ever.
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Overlord Arcade
(@OverlordArcade) reported
@Ubisoft The original Crash Bandicoot on PS1. Every gem means not dying on every level. Every box, every key! Was so good to see that non-canon alternate ending!