Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and game crash.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 30: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (51%)
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Online Play (23%)
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Game Crash (14%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braşov |
Sign in | |
 Pānīpat |
Sign in | |
 Ahome |
Sign in | |
 Montreuil |
Game Crash | |
 Licata |
Sign in | |
 Mannheim |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Alomran
(@Blueranger3050) reported
Recently this November 29th of last year 2025 my Ubisoft account was hacked been trying every month at least trying to get my account back but @UbisoftSupport still denies the authenticity of my ownership of the account the problem is I spent at least 200$ on the account.Plz help
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Corwin "Doomsayer" Black
(@BlackCorwin) reported
@Grummz Ubisoft has long term issues AFAIK. They should embrace AI, or die. While I do like AI, I would in this case prefer them to roll over.
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Roxann
(@reneagaerox) reported
@rawsalerts This is Not the First Company Who’s Experienced this Kind of Nation Wide Outage in the Past 7 Days. Ubisoft Had Just Been High Jacked this Week. Where Billions in Currency was unleashed while others were Outright Banned While Servers Were being Held Hostage
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𝚔𝚎𝚗ji 𝚔obane ✪ ʀᴀᴘ ʀᴏᴄᴋ ʟᴏʀᴇ ᴍᴀꜱᴛᴇʀ
(@kenn_k) reported
@Somerandomafacc oh yeah, i heard ubisoft has their own subscription service like?? what ******** man lmao
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Matt M
(@MattM_Media) reported
Hi there folks it been a while. Anyone in my esports crowd still have a contact with @Ubisoft? Currently assisting with an account recovery. And service from the support team has been... Disappointing to say the least.
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𝚃𝚑𝚎 𝙲𝚘𝚗𝚜𝚞𝚕𝚝𝚊𝚗𝚝 (@ᴄᴏʟʙᴇʀᴛ.ʙꜱᴋʏ.ꜱᴏᴄɪᴀʟ)
(@HeyMrZweistein) reported
@davidscottjaffe The main path was indeed a good game but as usually with Ubisoft games you are overwhelmed with too much things to do. I wish they would dial that back in new releases. I actually take the same issue with the last 2 Forza Horizon games. Dial it back.
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Mothtra
(@Mothtra_X) reported
@AvatarFrontiers Are there news about the ubisoft connect and epic games connetion issues? I just want to know if there's someone working on it and if there is any timeframe when it will work?
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Dreadmyst
(@DreadmystOnline) reported
@ZeroTrust4 There is no mainstream game client that avoids holding credentials in memory at login, magically authenticates without TLS-encrypted transmission at some point, or replaces TLS with hash-challenge alone. That includes Steam, battlenet, Epic, Riot, Ubisoft, MMO launchers, and console clients. Credentials necessarily exist briefly to authenticate, are sent over TLS, then discarded in favor of session tokens. That’s standard industry practice.
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Notic
(@N_ticx) reported
@SirJessums I bet you you’d be reacting real different if this was a Ubisoft game. Literal same game same problem, you wouldn’t be defending this.
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palumbo
(@gpallumbo) reported
@UbisoftSupport Hey! My Ubisoft account was recently stolen. How can I speak to a REAL agent? I've already opened several support tickets, but it seems they're unable to resolve my issue...
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Soren
(@Soren1782) reported
@ac_daily_news One of the comments on a video was from Ubisoft itself, saying they "encountered a technical issue and just decided to reupload everything on this channel." in response to another comment about the remake.
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Slashy
(@__Slashy__) reported
@KBoomski17 @WickRbn THQ nordic believes the rights reverted to SEGA but Ubisoft published them in Europe so that is probably the bigger issue
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Ottie Playz
(@OttiePlayz) reported
Ubisoft: Sorry it was mistake, we didn't want to reupload that music. Also ubisoft: Continues to update website for black flag, makes german studio have social media show ac black flag music* But guys guys, it was a mistake, human error XD
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Oskar
(@OuskarRokass) reported
@RealGrxnt Meanwhile game ia so broken and they are pushing new game modes, epic games slowly turning into ubisoft, if they keep this kinda quality up then gta 6 will definetly kill this game
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Rahmi
(@R1cky_10) reported
Does anyone know if Ubisoft support actually has a live chat option? I’ve never seen in and only can open cases that don’t work and get shut down immediately. I want a manual review and human eyes on my issue to help fix My situation. @UbisoftSupport @ubisoft
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Michael Hassall
(@hoffasaurusx) reported
Like what if I was less willing to search the fixes to these problems. Are people really forking out another $30 everytime EA or Uplay decides they don't own the game again?
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joel
(@joelburch111) reported
@Ubisoft @Rainbow6Game what ******** even is packet loss and why is it always FUVKING RANDOM why do i stop moving but nobody else does? why can i SEE THEM MOVE but cant myself? fix the **** guys
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usia⁷ 𖤐⭒๋࣭ ⭑🪽
(@innitvin) reported
@UbisoftSupport I had to delete ubisoft connect and download it again, and I'm now I'm having issues with the spires dlc, some missions wont progress and i get stuck
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Krenticr6
(@CCKeags) reported
@Ubisoft @marchofgiants Yo can you make it where in order to open up siege u need a secure boot similar to what valorant does it will fix the cheaters heavily and make ur game actually playable🙏🏻
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Zwoq
(@slampissZwoq) reported
@ShitpostRock Its because people with even an ounce of patience have no problem with most of the bosses. There are bosses that the community collectively agrees are not good, but the no-skill people never mention them and use examples like this. I think Ubisoft be more their speed. Oh wait...
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Aerial_Lst
(@Aerial_Lst) reported
@UbisoftSupport can you please help me I've had a case open since Jan 7th im just trying to get unofficial to work on steam. It says there was a problem authenticating the ownership of this product which may have been caused by me recovering my old ubisoft account.
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raina 🪼🐠
(@raintthunder) reported
every game is gacha, live service multiplayer, or ubisoft unreal engine walking simulator
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D4nk L0Rd of Memes
(@D4nkL0Rd) reported
@OakvaleBully @Grummz Lol no. While it's true years of a failing strategy are what kills a company Ubisoft had been riding high with several successful releases. The other problem is they got too big and thought they needed more employees. AC Shadowa was the catalyst and snowball effect.
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Dalton Varley
(@Dalton_Varley) reported
@Ubisoft your customer service and account recovery are so awful that I went from telling people how good black flag was to genuinely hoping your company goes under. Haven’t made a good game in over a decade and cant even maintain the old heads support. Pathetic
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Xmarksthejimmy
(@xmarksthej24344) reported
@HandsomeJi87635 @growtopiagame If they upgrade the server there is just more room for more bots and it wouldn’t solve anything but costing Growtopia/Ubisoft more money. It is annoying but bots are the issue, not Ubisoft themselves
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Günışığı
(@Meurtsault) reported
@krugerrr_ Ubisoft can not fix anything
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StarzOnBlast 🇵🇭
(@StarzOnBlast) reported
@GreenManGaming Hey guys. Wanted to bring to your attentions the prices for the Ubisoft games that are supposedly on sale are broken. One page shows one price and another shows the price is more expensive.
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McNasty-354
(@BigMike3546) reported
@Ubisoft do you want a good way to fix assassin’s Creed bring Desmond back into the ******* storyline. It mostly went downhill when you killed Desmond off
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Mr F0XX7112
(@captaindan468) reported
@Brawlhalla when are you gonna fix the fact that when I join a custom match and somebody’s got a top hundred guild they’re ****** number stays on there when I switched custom games typical Ubisoft bullshit they just roll something out and not give a ****
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JAKOV Brewing
(@BrewingJak31879) reported
@Rainbow6Game @Rainbow6Game a day late and meaningful update short. Ubisoft you have ran siege into the grave. You had every opportunity to fix things. Almost nobody cares anymore. I've played since the beta. But I un-installed last night. Very sad to see something amazing ruined. Let it rest.