Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 12/04/2025 04:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (3%)

    Game Crash (3%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilEmbu Sign in
FranceParis Sign in
United StatesPhoenix Sign in
United KingdomDronfield Sign in
United StatesAustin Sign in
United StatesDuluth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • OGG1993 OnlyGoodGames™ (@OGG1993) reported

    @PlayNation @PlayStation Dude this is so annoying I bet all you want is continue the game with the DLC now that you plat it. Ubisoft previously had issues with DLC, I had so many with Odyssey.

  • DenzeIIy 🎲Denzelly (@DenzeIIy) reported

    @ekhuuli I'm waiting on 1 more guy but so far no one else has a clue since you did everything you could it seems But apparently this is an issue for a lot more people to and ubisoft just being some bums about it

  • Vwe182 VWE182 (@Vwe182) reported

    Hey @youssefmaguid how about you give us a helping hand? Ubisoft sold a broken game. Almost 5 months with a bug that won't let you continue the storyline and no fix.

  • KillaTeamGaming KillaTeam (@KillaTeamGaming) reported

    @UbisoftSupport I haven't been able to play siege since december because of an issue with my psn and ubisoft connect account not allowing me to join the servers, and you guys don't maintain your direct messages. I followed the instructions to send a screenshot and video of my issue and then nada

  • brunogabrielrj Bruno Borges (@brunogabrielrj) reported

    @UbisoftSupport hey Ubisoft please fix cross save for just dance 2021. I’ve lost 2 trophies because of that. Now I’m at level 101 and didn’t received the trophies for reaching level 5 and level 100. And can’t restart the game from level zero.

  • keefreef5 secretcochiseaccount (@keefreef5) reported

    @Ubisoft @LucasfilmGames yo fix the console frames *******

  • ThespAC Albert (@ThespAC) reported

    @watchdogsgame fix your piece of **** game you crooks. #ubisoft #ubisuck #ps4

  • Christ_rule Christian Smith (@Christ_rule) reported

    @Ubisoft Can you guys plz fix the ******* hitboxs on R6 that **** is ******* tragic and annoying

  • SteveMarotzke Steve Marotzke (@SteveMarotzke) reported

    @CallofDuty How about you fix the game crashing on Xbox when certain maps are played🥴🥴 I can’t believe it’s even a thing. Worst dev team I’ve ever seen and I play @Ubisoft game rainbow six.

  • DanteHassan14 Sir Danté (@DanteHassan14) reported

    Xbox Games pass will be the Netflix of games and with the addition of EA Play and rumors of adding Ubisoft + it’ll be very hard for any company to compete with a subscription based games service (Sony)

  • alrightguysok ok (@alrightguysok) reported

    @UbisoftSupport Hello, I am having trouble connecting my Ubisoft Connect Account with my Twitch account. Is this an issue with Ubisoft Connect? Or must I contact @Twitch? Thank you for the help.

  • alrightguysok ok (@alrightguysok) reported

    @UbisoftSupport Hello, I am having trouble connecting my Ubisoft Connect Account with my Twitch account. Is this an issue with Ubisoft Connect? Or must I contact Twitch? Thank you for the help. My Ubisoft Connect Username is ItsDarkRabbit (Kifzo on Xbox)

  • ILikeAnimeTitts I Love Anime Tits (@ILikeAnimeTitts) reported

    @Cg3back Think it started with EA for "anti piracy" reasons, others adopted it, and it became the norm. However certain games that require drms like Origin or Uplay actually encourage piracy because the drms cause issues, have bad server connectivity, and are basically spyware.

  • heidi_kat_stark Heidi Stark (@heidi_kat_stark) reported

    Ubisoft, why I be lagging, UBISOFT PLS I DIED CAUSE OF YOU

  • Datt0San datto (@Datt0San) reported

    @muuchdir Just ubisoft please fix your games. is that hard? Oh wait it is

  • gabe91355180 gabe (@gabe91355180) reported

    @Rainbow6Game Ubisoft. I’m going to say this in the nicest way possible. Fix ur damn game. The game is UNPLAYABLE when I run 20-30 FPS. There are so many glitches this season. Stop worrying about pc all the time and fix ur console siege

  • AscendantBaron AscendantBaron (@AscendantBaron) reported

    @Rainbow6Game 5 days in and no fix for Xbox one fps. I will no longer support ubisoft. I'm not one to do this typically, but 5 days is far too long

  • Rvngy Rvngy 🎈🥤 (@Rvngy) reported

    Some randy American just told me @ubisoft are adding a third party detector when they fix FPS tommorow and are gonna start perma banning mnks is this true?

  • Crossed_115 _/][@#6$*6!?6&)+=_ (@Crossed_115) reported

    @DaRaccoon1 @OrdinaryGamers Yeah but for those who don't have any more than one or two friends, their s*** out of the luck. I gave up two years in pretty much the second people knew how to use cheat so easily in that game. And when Ubisoft would fix a glitch with another glitch

  • LuisFellipee_ ben 10 (@LuisFellipee_) reported

    @Rainbow6Game there ubisoft, are we going to fix this fps and this hit box? 4 days playing at 40 frames doesn't work

  • imba78985217 Twon the Don (@imba78985217) reported

    @Ubisoft fix your god damn ranking system.

  • Bqrross ☢️ (@Bqrross) reported

    fix the servers @Ubisoft smh

  • Ashley92707397 Ashley (@Ashley92707397) reported

    @Ubisoft my rainbow six siege game is having “game still in installation” issues 😩what going on ?!

  • MasonPantel Mason Pantel (@MasonPantel) reported

    @Ubisoft @Rainbow6Game can you fix this wack *** audio bug PLEASE IM IN RANKED AND CANT COMMUNICATE

  • brunogabrielrj Bruno Borges (@brunogabrielrj) reported

    @UbisoftSupport hey Ubisoft please fix cross save feature and trophies for just dance 2021. I’ve lost 2 trophies because of that. Now I’m at level 101 because I played it before on switch and Ps4 level based trophies don’t unlock. And I can’t even restart the game from level 0.

  • Zsolti89711702 HUNT4R3 (@Zsolti89711702) reported

    @Rainbow6Game Pls @Ubisoft fix the game after crimson heist patch every my friend having 20 fps less on PC sometimes it drops below 60 fps it is unplayable we have 2000$ pc's and it is so annoying because we cant do anything about it

  • inkpenavenger Andrew Ohning (@inkpenavenger) reported

    @the_moviebob This kinda reminds me of that time when Assassin's Creed Unity came out super unfinished and utterly broken, and the first thing Ubisoft fixed was the in-game shop for so people could give them even more money.

  • JacksonMasters8 Jackson Masters (@JacksonMasters8) reported

    @Ubisoft @Rainbow6Game can y’all please fix the FPS glitch on Xbox. I can’t play anything when I’m getting 11 FPS.

  • RightSideViews2 Right Side Views (@RightSideViews2) reported

    Absolutely embarrassing we’re now going on day 5 of the Xbox FPS issue on Rainbow Six Siege. Do they not even care to fix it? @UbisoftSupport @Ubisoft @Rainbow6Game

  • Trips66171564 Trips (@Trips66171564) reported

    @Rainbow6Game everyone that is haveing issues with rainbiw let's flood the ubisoft forms and customer support untill they get there **** together.... Straight facts