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Ubisoft Connect

Ubisoft Connect status: server issues and outage reports

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Full Outage Map

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  • 65% Sign in (65%)
  • 18% Online Play (18%)
  • 13% Glitches (13%)
  • 4% Matchmaking (4%)
  • 1% Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

CityProblem TypeReport Time
Aïn Kercha Sign in 3 hours ago
Tizayuca Sign in 20 hours ago
Paris Online Play 1 day ago
São Paulo Sign in 2 days ago
Curitiba Sign in 2 days ago
Pontivy Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • K1raR6
    K1raR6 (@K1raR6) reported

    @Infamous33_3 @ncjack_ @Ubisoft I think its just a user error

  • TheHiddenOneAC
    The Hidden One (@TheHiddenOneAC) reported

    This clip perfectly encapsulates the issues plaguing modern Ubisoft writing. When the literal writer is oblivious to how much worse the new writing is compared to the old, it shows a complete lack of quality control. Nobody internally has the authority or the standards to stand up and say something isn't good enough.

  • Oogway__
    (C) Hezekiah Moscow. (@Oogway__) reported

    @aisida C. Maybe You Have An Alternative Way Of Clearing It None Of These Negates The Existence Of The Recurring Problems For Many Other People & So Therefore Also Does Not Explain Why They Don't Receive Near As Much Hate As The Them Ubisoft. 4/4.

  • GhostInTheMind
    Facade (@GhostInTheMind) reported

    @polygonyall The problem isn’t just as simple as micro transactions and bad consumer practices. That only applies to live service and single player games that follow the Ubisoft format

  • DatRagingYoshi7
    Sheadon | Yoshi Flames Fan (@DatRagingYoshi7) reported

    Had a bit of a problem with connecting to the servers with this one and missed the entirety of Acceptable In The 80s, as well as part of Drop The Mambo. Still finished 60th in that tournament where that happened. I sense Ubisoft trying to send all the dancers into exile here.

  • MystiqueX20
    Raven Darkholme (@MystiqueX20) reported

    @Ubisoft Hey Ubisoft, please wake up and realize that Brawlhalla is the equivalent of Fortnite to Epic or Minecraft to Microsoft. Fix that damn game now and enable permanent cross-progression.

  • graysonapril03
    GRAKO 𝕏🇹🇿 (@graysonapril03) reported

    @Ubisoft I bought wildland and it wont launch it just stuck on infinite loading screen @Ubisoft please fix it

  • tgzerosugar
    TQR (@tgzerosugar) reported

    Is anyone else having trouble logging into Just Dance rn I keep getting constant Ubisoft Server Errors @UbisoftSupport

  • AbcAbc347433
    SilverBoarMedia (@AbcAbc347433) reported

    @TheHiddenOneAC It's not just ubisoft that suffers from this problem as well by the way, pretty much every RPG has felt early access and rushed if you're not a fanboi. Yes 'even' Cyberpunk 2077 and BG3 still has these problems.

  • Shredder1400
    Shredder - Mass Effect (@Shredder1400) reported

    @Azreal51265232 @xentinyl As much as I would like to, Ubisoft’s launcher is worse than dog crap. They’ve lost my account twice. I don’t wanna buy their games on PC unless they either fix their launcher or get rid of that requirement…

  • RazorwindVT
    RazorwindVT🐺🇺🇲 【 BESTIARY 】🌹 (@RazorwindVT) reported

    WHY DO I HAVE TO USE A 3RD PARTY LAUNCHER FOR A GAME I PURCHASED ON STEAM?!? @Ubisoft I don't have the login info for your God awful buggy 3rd party platform so now what I can't play ANY of my Tom Clancy games on Steam?!?

  • ColonelFalcon
    🕹 ᄃӨᄂӨПΣᄂ FΛᄂᄃӨП 🕹 (@ColonelFalcon) reported

    𝐻𝑒𝓇𝑒’𝓈 𝒶 𝐹𝒶𝓁𝒸𝑜𝓃 𝓉𝒽𝑜𝓊𝑔𝒽𝓉… Modern gaming is convenient as hell. True. I buy both physical and digital. If a digital game completely owns me, I’ll still go buy the physical copy when it’s available. That part I like. I like options. What I hate:
❎ Day-one patches (so the “finished” product wasn’t actually finished)
❎ Forced online registration / accounts just to play (EA, Ubisoft, and the rest treating your personal data like a free buffet)
❎ Endless nerfing and boosting of characters months after launch
❎ “Buy the limited edition or pre-order now for exclusive skins/weapons” pure cash-grab nonsense ❎ Install the game before it’s playable. And the worst part?
Companies scream “convenience!” while locking you into their digital barns, treating you like a milking cow they can keep extracting from forever. What’s even more shocking is that most players don’t seem to have a problem with any of it. 
Because it’s convenient. I’ll repeat:
“People don’t drink the sand because they’re thirsty.
They drink the sand because they don’t know the difference.”

  • robolto78
    robolto78 (@robolto78) reported

    @Ubisoft Until you guys decide to fix a game that doesn't work on next gen BEFORE you update the graphics to next gen, you won't get another penny from me. It's insane that you let people purchase this game knowing good and well that it won't work on modern e core PCs. Shame on you ubi!

  • TheAnnaji
    GP游戏脉动 🎮 (@TheAnnaji) reported

    @Maki_Hirasawa That’s our problem with Ubisoft. They can’t write good stories anymore

  • j0_mart1
    jmar (@j0_mart1) reported

    @Ubisoft @GhostRecon Can a support agent take a look at this and acknowledge whether they know about this issue or not and if it's being solved, please? @UbisoftSupport

  • KritiqalPerson
    KritiqalPerson (@KritiqalPerson) reported

    @GhostRecon When are you gonna fix the Fallen Ghosts DLC? Achievements not unlocking VIP Extractions enemy spawns are bugged @Ubisoft @UbisoftSupport

  • GraffTheChrono
    Graff (@GraffTheChrono) reported

    @jexworld_ They don't exactly get to decide what to focus on when their parent company is telling them what to do and funding all their projects. It sounds like you have an issue with Ubisoft not BMG.

  • BobBobersonWTFE
    Bob Boberson (@BobBobersonWTFE) reported

    Nevermind it is a massive pile of **** that crashes. They never fixed easy anti cheat or the P-core/E-core issues that have been there for years. Waste of time. Thanks @Ubisoft @GhostRecon

  • RicciOnTwitch
    Ricci (@RicciOnTwitch) reported

    Ubisoft nerfing the SMG 12 and DMRs is the best update in Siege history. Finally getting rid of the most no skill broken guns in the game.

  • Black_D_Gamer1
    BlackSageD : The Titanfall Evangelist 🤖 (@Black_D_Gamer1) reported

    @RazorFist @thealexrossart I kinda hope that Ubisoft does somehow remaster AC3, and fix all the issues that made it a dark horse of the earlier series. But then again, this is modern ubisoft we're talking about...

  • Primm_Slim6969
    Primm_Slim (@Primm_Slim6969) reported

    @SpIinterCaI I'm there's always usually some sort of sale or discount anyway, wouldn't say that's an issue and again these prices are still on Ubisoft, they set them, that's not Sony's fault. It's the exact same situation when buying a game on steam

  • TechInStockUK
    💿 Tech In Stock UK 🇬🇧 Restock + Deal Updates (@TechInStockUK) reported

    @007GameIOI Also currently enjoying Assassins Creed Black Flag Resynced from @Ubisoft with fantastic 3D Audio / Dolby Atmos support, it's not a setup / configuration issue.

  • TheAureater
    Aureate 🌟 (@TheAureater) reported

    @Ubisoft Your app and website is not working at all

  • DiscoVolante8
    Disco Volante (@DiscoVolante8) reported

    @Ubisoft Fix your matchmaking on wildlands already, holy ****. Do you not know how bad it is with ghost war?

  • KN_592
    kn-592.wallet (@KN_592) reported

    @Ubisoft Your site is so broken it's not even letting people redeem it

  • JerBer11B
    JerBer (@JerBer11B) reported

    @GhostRecon "We will get back to you on CPU issues at a later date." Sure you will...but player trust is already eroded. Gonna make the next game real hard to purchase. I'm not buying any more ubisoft games until I see ubisoft do the right thing.

  • VEVOZERO7
    VEVOZERO7 (@VEVOZERO7) reported

    So I played the new Division game, The Division Resurgence. I liked it with some issues but I dealt with it, except I can't deal with one: UBISOFT, WHY ******** IS SUPPRESSION NOT A THING? FIX THE GOD DAMN ISSUE. MAKE LMG'S ACTUALLY USEFUL.

  • Oogway__
    (C) Hezekiah Moscow. (@Oogway__) reported

    @aisida So You're Going To Look Me In The Eye & Tell Me That's The Only Apple Problem That Stems From Capitalism That You Are Aware Of??? That's Like Trying To Form The Reason People Don't Like Ubisoft Is Only Because Of Micro Transactions Because Someone Just Complained About It.

  • Olumide301
    Olumide (@Olumide301) reported

    @Wario64 not working for me in ubisoft connect (no surprise)

  • tjwolfe616
    #APG The Wolf (@tjwolfe616) reported

    @Ubisoft @Rainbow6Game @R6esports Please fix the drops on Twitch. People on IOS no longer can get them from actively watching due to IOS blocking twitch apps drop progress. I would have gotten all 3 drops today if IOS didn't block.