Is Ubisoft Connect down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 24: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (58%)
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Online Play (22%)
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Glitches (11%)
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Game Crash (7%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Glitches | |
 Bergen op Zoom |
Sign in | |
 La Salvetat-Saint-Gilles |
Online Play | |
| Domèvre-sur-Durbion |
Game Crash | |
 Aracaju |
Sign in | |
 The Colony |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Мыш размером с кош
(@K3H03) reported
@UbisoftSupport Um... Why did you need my screenshot, to stop answering me?? Hello, It's me I've been contacting you for A long, long time There's problem here. @justdancegame @Ubisoft
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Lucas Lejeune
(@LucasLJ___) reported
@UbisoftSupport I have a problem with cross progression, I linked my xbox account to another ubisoft account and everything I bought on the xbox account has disappeared, well there are a few skins left but almost everything has disappeared
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TonY
(@NoAim1989) reported
@Ubisoft Maybe fix the 100% cpu bug?
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ssh
(@SshNazar) reported
@Ubisoft r6 no items cross-progression issue 18 days ignored
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adorebean
(@adorebeancheeks) reported
@Ubisoft I been sitting in a loading screen for the next round for an hour now and everytime I leave and join back it makes me reconnect to a game not working
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Cal 🏆
(@SplinterCal) reported
@protectbabysif1 The main issue will be the fact that Ubisoft will see its success and make it the mould for future AC games without realising why it worked.
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Jeremiah Game Dev
(@righteouskill__) reported
@UbisoftSupport Its been 3 weeks and I STILL don't have any of my xBox cosmetics or skins, please help me. My ubisoft name is Righteous_Kill_ My xBox is Nicole gbc PLEASE fix this soon
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kappooth
(@kappooth) reported
@weho00 Came via email by Ubisoft, the email then took me to the Ubisoft website, I had to login and could generate the code.
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Whiskey2k20
(@WhiskeyThaDon) reported
@UbisoftSupport I'm still missing a lot of bought items from the Animus Store. It's been months and instead of ubisoft fixing the issue, I just keep on losing more and more stuff I bough from the Animus Store. Straight highway robbery. It pisses me off bc I love AC and buy everyt
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Thesilentgamer
(@bastian29c) reported
@Ubisoft Hey can you fix the cross play servers I've turned them off because I don't wanna play cross play and it dosent load me into a game and when it does I get around 5000 ping and puts me in Asia even though I'm in Australia please fix your servers
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level left so yummy
(@jennakanaka) reported
Everytime we’re having a good time dancing @justdancegame gotta come and CRASH the whole party! I paid double cover charge too! For real though all the bugs are making the game not fun anymore #JustDance2023 #Ubisoft
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Thorsten H.
(@ThorstenH_OWL) reported
@witchergame Planned to spend some time in Witcher 3 NEXT GEN. But I can`t. Game crashes constantly with NEXT GEN settings (RTX ON maxed out, DLSS 3 with Frame Generation) or doesn't load at all and crash to desktop. So bad. Game uninstalled. Spend my vacation then in Ghost Recon from Ubisoft
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evilRCK-ttv
(@evilrckTTv) reported
@VarsityGamingTV Don’t make content for Ubisoft games. Problem solved.
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Aces
(@1lazygenius) reported
@Ubisoft Please fix game not crashing frequently
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Shane Knights
(@grim_xtatic) reported
@justdancegame I purchased the game and I keep getting an error or saying no profile try again. Fix that please I can't play the game and I have a ubisoft account
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Will Rogers
(@WillRogers2502) reported
@UbisoftSupport I own my game through Ubisoft connect. I have solved the issue now, I had to pay £11.99 for a VPN and that solved it. It is stupid that I have to pay to solve an issue with your game?
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AKU
(@DANMASADEPAN) reported
@growtopiagame ERROR CONNECTING EVERYTIME, FIX YOUR SERVER UBISOFT!!! @Ubisoft @growtopiagame
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CrazyJimmy
(@CrazyJimmy16) reported
@Rainbow6Game Day 1, Post 1 of telling ubisoft to do something against mnk on console. Its boring, frustating and the Problem has been aroung AND is very well know among the community. Fix this cheating bullshit.
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muhdtahirjr7
(@muhdtahirjr7) reported
@Rainbow6Game @UbisoftSupport Hello Ubisoft. I cant connect to rainbow six and it saying that error has occured on ps4. Please fix it asap
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miningsimgod
(@miningsimgod) reported
@Ubisoft fix monopoly glitches it keeps bugging ours annoying
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VulomKendov
(@LandonCardena20) reported
@UbisoftSupport I was able to access the Ubisoft connect that it uses, and I get my error again. The error is “0x20101903” The connect is online, but the game isn’t. The connect that I can access from inside the game is also offline.
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Tobz87
(@Tobz1987) reported
@UbisoftSupport I'm currently having problems trying to create a ubisoft account for my partner so she is able to play steep together but it's not letting me, it keeps saying it's unavailable at this time
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Ass4ssIn
(@Ass4ssIn4233) reported
@UmbraInfinite @Logi_Kal_ That being said, publishers like Square Enix or Ubisoft absolutely have my full permission to be acquired by Microsoft. Their focus on NFTs, live service, degrading quality, and anti consumer practices convince me they need a massive shake up like what will happen to ABK 3/
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VulomKendov
(@LandonCardena20) reported
@UbisoftSupport I was able to access the Ubisoft connect that it uses, and I get my error again. The error is “0x20101903” The connect is online, but the game isn’t. The connect that I can access from inside the game is also offline.
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midnight 🌌
(@LMFAOSTOP) reported
@Ubisoft please fix your game. Uno. please. It’s been years
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BeastModPlayer
(@BeastModPlayer) reported
@KudosOnYT This is full conspiracy mode but I think Ubisoft intentionally leaks siege content because the only other game I can think of that has this bad of a leaking problem is DBD. Leaking does allows Ubisoft to get the overall community reaction early and to make changes
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BattleAxeVR
(@BattleAxeVR) reported
@B4DC0FFEE @danulmao Nepotism is distasteful, but yeah, far from the biggest problem in AAA. Employee abuse is endemic to corporate life in general, but in gamedev, I remember hearing some HR rep at Ubisoft mention they got thousands of CVs / job. Gives them leverage to mistreat ppl w/ impunity.
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Daniel Camilo
(@DanielOlimac) reported
If this was Activision,Ubisoft,EA or any other major gaming company in the West,Kotaku,Polygon and all the usual opsimaths would be rushing to write articles exposing the situation. But as usual,these same journos tend to almost completely disregard such issues outside of US/EUR
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gengster
(@HaziqIqbal_) reported
@UbisoftSupport please dont treat me like an idiot and suggest this crap, i already resetting everything including verifying files and my connection had no problem. Its the game please fix that. The other ubisoft games had no problem.
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Mikołaj Szczepaniak
(@MyThunderPants) reported
@TSF1020 @Ubisoft Sony got the deal with Ubisoft. Highly unlikely to hit game pass. But it might be added as separate subscription service