Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (70%)
• Online Play (16%)
• Glitches (10%)
• Matchmaking (2%)
• Game Crash (2%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Greater Noida	Game Crash	1 day ago
Chaingy	Glitches	2 days ago
Saint-Maximin-la-Sainte-Baume	Online Play	3 days ago
Campinas	Sign in	3 days ago
Toulouse	Glitches	5 days ago
Noisy-le-Grand	Glitches	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Razin Shah (@ThisisRazinShah) reported 1 minute ago

  @SynthPotato The older Ubisoft games are having issues with newer hardware. I tried playing Splinter Cell Blacklist on my PC and the game would lag like its running on a potato. It would be unfair to expect Ubisoft to support games that are 15 years old on new hardware

• 
  Noah (@smSpinkels) reported 6 minutes ago

  @UbisoftSupport I HAVE A BIG PROBLEM. I WANNA CHANGE MY UBISOFT GMAIL, SO I DON’T LOSE ACCESS TO MY STUFF BUT TECHNICALLY MY GMAIL DOESN’T EXIST. IT’S AN OLD ONE AND I GOT IT FOR MY BROTHER, BUT I CAN’T SEEM TO CHANGE IT OR DO ANYTHING WITH IT? WHAT DO I DO?

• 
  SilkyMeth (@MethSilky) reported 9 minutes ago

  @PixelCNinja Ubisoft on PC is amongst the worst offenders. If offline you get greeted by the login credentials screen every day to ask for permission to play a (single player) game you paid for.

• 
  Younes?? (@ezyounes55312) reported 10 minutes ago

  @lordvraxxfan its pretty obvious, there is no such a thing called ddos in ubisoft servers or any, as blurrinq explained above, game was unfair thats it

• 
  rottenmind (@rottenmind6991) reported 15 minutes ago

  @DestinLegarie @Ubisoft Ubisoft games on PCs around early 2010s were absolutely broken. To this day I still can't play Far Cry 3 on Windows 10 properly.

• 
  EvrythingWillBeOk (@EvrythingO) reported 16 minutes ago

  @DiscussingFilm This is disaster in making @Ubisoft fix this fast!!

• 
  adewale (@Quanronin) reported 17 minutes ago

  @imbratorX @Ubisoft So he’s basically been involved with the titles I have no issue with in the series . WWWWW

• 
  🥔 (@MrGloop) reported 19 minutes ago

  Remaking assassin's Creed was probably always a last resort for when Ubisoft starts to **** the bed. Only issue is they lost the sauce and you'll always be better off playing the original

• 
  TD (@TDDefense) reported 20 minutes ago

  @biggieU_U Immersion is only broken every time he moves to something that isn’t what he is currently standing on. **** Ubisoft and **** this tweet

• 
  Lavallée Julien (@AlphaBlastX) reported 20 minutes ago

  @Xbox Here's an idea: Make a Call of Duty sub service like Rockstar & Ubisoft. All Call of Duty could be there.

• 
  Uncle silicon (@Unclesilicon) reported 22 minutes ago

  @PlayStation Land, Air, Water… but still no way to get your money back when Ubisoft shuts the servers down 😭🔥

• 
  Division Legend (@division_legend) reported 26 minutes ago

  @TheDivMobile I'm having an issue with some missing drops that aren't appearing in my inbox. I've already reached out to support but haven't received a follow-up yet. @Ubisoft @UbisoftSupport

• 
  Destroyr34 (@Destroyr34) reported 28 minutes ago

  @Ubisoft @PlayStation I am expecting post to get attacked out of random by console lobbying or other nonsense. Point of the fact of it is, to open discussion and see focused nuance on the targeted problem, digital protection and overly long and ambiguous EULA most skip over.

• 
  big_goosey (@big_D_ddy) reported 28 minutes ago

  @Ubisoft @Rainbow6Game your game is dogshit, its just latency, jitters, and ******* hit rejecting after another. Fix your game

• 
  Typical on Pc (@LedgardMatthew) reported 29 minutes ago

  @Ubisoft fix your ******* game im so ******* sick of olaying house in 1v1 its the worst ******* reworked map of all time

• 
  death addict 🔞 || commissions open || (@ChristianByerl4) reported 29 minutes ago

  @bTrudeau_ It’s actually on Ubisoft. Did the original concept directors think we weren’t about to Nickpick every frame. Pixle, fiber and leaf. If it’s not perfect then no go. Cause the original one was flawless. There was never an issue even with controls in the good ones

• 
  Fail ❌ (@clearfails) reported 32 minutes ago

  @That_Tsundere00 @Ubisoft they keep changing the focus that's the problem

• 
  Toby 🌻🌟 (@tobytrashytrash) reported 34 minutes ago

  @spinelessaisha Yeah, as much as I would love a remake, I don't trust Ubusoft to do it right, not anymore anyway. Maybe a "remaster" where they just improve graphics, add subtitles, and fix Altaïr's accent. Otherwise it should stay the same, but again this is Ubisoft we're talking about,, 😔

• 
  V (@catslashmouse) reported 34 minutes ago

  @imbratorX @Ubisoft @UbisoftCanada No. Just update the original game to fix the longstanding bugs (mouse input for one, how in ******** did that make it past testing?), some QOL updates, that’s it.

• 
  John Ellis (@Vader729067) reported 37 minutes ago

  @assassinscreed They game was so good and to fix the little things that annoyed me will make this game so much better plus new visuals ok Ubisoft lets do AC2 now

• 
  HasoonyOfRivia (@HasoonyOf) reported 38 minutes ago

  @SynthPotato Even if u buy it on steam Ubisoft doest install old direct x and other required apps. Its not the pc problems. Its Ubisoft bein incompetent

• 
  . (@ThinkdontSee) reported 41 minutes ago

  @AbelGearSolid @wesleytypes @Ubisoft So the issue isn’t misunderstanding the story, it’s that his worldview isn’t consistently developed across the games

• 
  Elaneium (@Elaneium) reported 44 minutes ago

  @WildWoodSage @Rainbow6Game Ubisoft will sell the soul of any game to fund microtransactions I get that they need to come up with stuff to find these live service games long-term. And I think it's fantastic Siege is still going strong. But there's gotta be a better way lol...

• 
  w (@Wwweffpo) reported 45 minutes ago

  @SuperSisi Someone who's hiring have the same ideology and hire him, it's the reason company like Ubisoft is crumbling hard. They pushing their ideology into the game and now their game is just bad Right now SONY too Ever since it move the headquarters to the US they're having issues too

• 
  B r o c c u u u u u u u u ~ (BLM) (@BroccuChan64) reported 47 minutes ago

  @LightOfEtro @ForeverPhysical @Ubisoft You part of the problem

• 
  Mike Hunt (@Cummer4454341) reported 48 minutes ago

  @SynthPotato Ubisoft need to hire devs to fix their gameplay mechanics thats where Ubisoft lacks. Everything else is great

• 
  OBJAMA (@ADABO299) reported 50 minutes ago

  @TheRealZephryss Its actually hilarious that you people believe ubisoft. Did you guys forget the scams and misleading marketing they did for watch dogs + missing features and broken game at lanch? I would never pre-order ubisoft game until I see with my own eyes the sheep's playing this game.

• 
  Biswajit (@Biswajit1337) reported 51 minutes ago

  @SynthPotato Blaming ubisoft issue to pc. Classic gamer moment.

• 
  CrystalChloe (@CrystalChloe5) reported 51 minutes ago

  Respectfully, the problem here is that you're trying to play a Ubisoft game. Ubisoft puts as much care into the technical side of game development as they do the creative side which is absolutely none.

• 
  James White (@PheonixWarrior1) reported 53 minutes ago

  @UbisoftSupport @assassinscreed @AmberGaming Whenever i try submit a ticket from my new ubisoft account it says there was an error submitting this request. Your website is bugged.