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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (12%)
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Glitches (12%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in | |
 San Martín de la Vega |
Game Crash | |
| Reims |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Jones
(@Squirrelchez) reported
Still getting errors - but only when in #GroveOfKleos - you need to fix it @ubisoft @UbisoftSupport!!! #immortalsfenyxrising #ps5
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Everardo Guzman
(@Everardo_G89) reported
@GhostRecon Rumor has it a lot of people have been having their games crash and losing their main Breakpoint accounts recently to a CE error code. And Ubisoft support hasn't been able to do anything about it!
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Fieldy
(@fieldy46) reported
@Ubisoft @assassinscreed Just had the hand/arrow glitch, not sure if this was patched or not..
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Donavon
(@Donavonhynds) reported
@Ubisoft Am I the only one having more issues
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Vincenzo Fabiano
(@faber_vins) reported
@Ubisoft @assassinscreed **** game. 20 min for the ******* battle and on the finish... CRASH. **** you!
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Тимофей Тарасов
(@Shmabelok) reported
@Ubisoft @assassinscreed fix AC keys .Game not launch !
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Caique
(@caiquecaiquecm) reported
@Rainbow6Game when I close my game, it keeps running and I can't stop. I don't know if it's ubisoft or steam error, but I expect an answer soon.
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Caique
(@caiquecaiquecm) reported
@Rainbow6Game when I close my game, it keeps running and I can't stop. I don't know if it's ubisoft or steam error, but I expect an answer soon.
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Liam Stewart
(@LiamStewart92) reported
Hi @Ubisoft me again. No matter what I do in the game, even unrelated to this new festival, I get 10 mins of play time maybe before it crashes. Up till now I have had no problems with this game and I defended to those who had many issues. I can no longer do that. Please fix
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sanay
(@mightbesanay) reported
@ltsDax Ive tried to login with Xbox now it shows my ubisoft is linked but idk
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LittleBrother
(@KatayokuVTenshi) reported
@Ubisoft @UbisoftSupport #RainbowSixSiege Are you going to fix the game and the bugs (Crashes mostly) I have not played one single game because of crashes since the last update. Not one. Please do something ubisoft.
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Karthik
(@karthik_the_red) reported
@LazerzZHD Ubisoft has actually broken me over and over again I'm gonna kill myself
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Damian Davies
(@Davies738) reported
@Ubisoft @UbisoftSupport @assassinscreed the new Ostara update is causing issues on my Xbox one X. Every time I get into the brawl fights it crashes my game after a few minutes.
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Liam Stewart
(@LiamStewart92) reported
Hi @Ubisoft Valhalla crashes after a minute with this new patch. Please fix it.
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Ben
(@DragonNexus) reported
@DRKLCNS @Anthony82858558 @ArloStuff Says the person shoe horning everything into black and white. They asked me what was wrong with Ubisoft. I explained. You said there was nothing wrong with them...which is false. Whether it's a problem to you is another matter. Again, if you don't care, go away.
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Hack3r.R6
(@Hack3rR6) reported
Just got into a ranked game on Skyscraper and had my game immediately crash. I then restarted my game and hit rejoin just for my game to crash again. I restarted 1 last time and the game also crashed. I then restarted my pc and got in the game on round 3. Thank you Ubisoft!
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The Ones Who Came Before 🎮 Ostara Festival🌷
(@ACFirstCiv) reported
@daddyEivor @assassinscreed @Ubisoft This is a glitch. You have until April 8th
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Texzll
(@Texzll_R6) reported
@Ubisoft are you guys going to address the issues with sever lag or are we just gonna let this game die??
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HIGHHALO8869
(@ken83475230) reported
@Ubisoft @assassinscreed The hole game keeps freezing up like 4 or 5 times now anyone else having problems?
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james
(@iceking1515) reported
@Ubisoft @assassinscreed I’ve gotten a blue error screen twice the last 2 times I’ve played this and it has had some freezing from time to time. I still love the game though just might need an update to fix crashes and some small bugs
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The_Mike
(@The_Mike) reported
@Ubisoft @UbisoftSupport @assassinscreed do you people ever fix anything?Now the game freezes when walking around camp,the flatfish are bouncing on top of the water & so are the riverboat people, my Mari lwyd mask gone & now froze on the 9th round fist fight at the festival #xbox
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bon
(@nebulizd) reported
@Lgerd @Ubisoft @assassinscreed i’ve been having the same problems
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Vincenzo Fabiano
(@faber_vins) reported
@Ubisoft @assassinscreed Crash, crash, crash.
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bon
(@nebulizd) reported
@ken83475230 @Ubisoft @assassinscreed i’ve been having that problem during the egg hunt
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Jeremy M
(@JeremyM88012469) reported
@Ubisoft @assassinscreed What’s the crash rate for this? I’m on my 3rd within an hr.Can’t access the Egg hunt because the game crashed while trying to play it. Both PS4 & game is up to date, I’ve already sent my info & issues to the support team. I wonder who has the most crashes with this event so far?
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Herbie "Sh4ttered" Harris 🇬🇧
(@Sh4tteredAF) reported
from
Hertfordshire, England
@TennesseeJackie Ubisoft did it, they finally fixed the viewership problem!
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BaasheD
(@BaasheD_R6) reported
Ubisoft making some good changes in the T1 scene, now take care of your damn game and fix essential mechanics like recoil, opening softwalls etc. and actually fight hard against cheaters, imagine the growth this game could have... even the new skins coming in are bangers again!
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ConfusedTantrum (Einar)
(@ezzat_2010) reported
@JeremyM88012469 @Ubisoft @assassinscreed Crash rate is the worst this game has ever been so far. Unplayable atm, i had at least 10 crashes in the span of 30 mins. So i just said **** it and now am waiting for the dlc hoping that they would actually fix the game for once.
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jay
(@fromchaosa7x) reported
@Ubisoft @assassinscreed Now the game crashes consistently every 5 minutes and dishing quests and dailies are still broken
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ً
(@ys_v7) reported
and now i removed from the game cuz my ping is 500 wtf ubisoft ? fix ur servers