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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (34%)
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App Crashing (28%)
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Connection (26%)
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Sign in (6%)
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Multimedia (3%)
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Glitches (3%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
Connection | |
 la Vall d'Uixó |
Glitches | |
 Yangon |
Multimedia | |
 Asunción |
Sign in | |
 Götzis |
Connection | |
| Gütersloh |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Nurse JH
(@dearJohn26) reported
from
Balayan, Calabarzon
Is there any issue using viber? Media won't send @Viber
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GauravD
(@GD5166) reported
@Viber pl refund my amount problem in services not all countries that I required avaible in viber out
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ᜂᜋ᜔ᜄ᜔ᜁᜆ᜔ᜐ᜔ kero
(@omgitskero) reported
@ViberHelp Can you help?
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GauravD
(@GD5166) reported
@Viber pl refund my amount problem in services not all countries that I required avaible in viber out @ViberHelp
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Dimitris Tsouroplis
(@dtsouroplis) reported
@ViberHelp Dear team is there any way you can help me unblock my account as no one is replying from the support and is locked for more than a month. I don’t have any other way to communicate with you. I sent more than 15 messages the last month with no response. Have am I suppose use it?
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Bob Maveric
(@solaris1347) reported
@Viber is out for me in #Armenia. Does anyone else facing connection issue?
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arin
(@gluond) reported
Hello @ViberHelp I got some issues about my phone number got blocked, and I bought my new sim card only to make a new account. Can you guys give me some advise or help my phone number so I can be able to use Viber again? It seems not only me who have this problem.
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RRR
(@RRR191425) reported
@Viber @ViberHelp Please help me unblock my number because I need it for my work. Thanks
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Just Edyard
(@Just_Edyard) reported
@ViberHelp I got ban for no reason. I try text support, but get message "Sorry we can't help, you spammer". And I get question, who did I spam? Get Me one person please! But i get spammer attack on My account. guy try hack account, try call Me 5 time.
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Dimitris Tsouroplis
(@dtsouroplis) reported
@ViberHelp @VietTrung1089 What can I do if I don’t get replies to my issue after having opened 10 tickets?
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Shailesh_Hingne
(@Shailes37476162) reported
@Viber , Really poor service. I am unable to register with exiting number in viber .. would you plz help me for the same.. I have alredy send multiple reminder mail to the your support team , but no response yet. Plz help me to fix my issue ASAP.
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Swapanil Yasav
(@SwapanilYadav39) reported
@Viber HAPPY NEW YEAR SUCKERS!!! GET YOUR SERVERS RIGHT WHY DO YOU WANT TO LISTEN MISFORTUNES IN A TOTALLY NEW YEAR WHY IS YOUR SERVER ALWAYS DISTURBED...... GET YOUR CLOUD ENGINEERS SOME GOOD PAY GIVE THEM SERVICE INSTEAD OF LEAVING US WITH THIS WACK SERVERS PLEASE I BEG YOU !! PLEASE
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Mohammed Fathi
(@Mohamme10996520) reported
@DannyOdes @Viber @GooglePlay I'm glad someone got some help here because it's been 5 days for me and not a word yet i cannot reach anyone with support
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Mohammed Fathi
(@Mohamme10996520) reported
@ViberHelp I send your help I can't send any messages to anyone
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ima in her midnight era
(@claudemoned) reported
@Viber @ViberHelp I'm an active user of viber for the last 2 years and fr you guys need to make login via email available and not just phone number verification. This sucks when you switch phone and couldn't login to the same old account and it forced me to make a new acc 😭
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ਹਰਪ੍ਰੀਤ ਭਿੰਡਰ Harry Bhinder
(@harryxbhinder) reported
@ViberHelp @Viber #Viber is down, unable to send/receiver
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D A N ⟭⟬ ⁷
(@iloveyoucupkeyk) reported
IS VIBER DOWN? @Viber @ViberHelp
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JANGMI
(@AnonymissRose) reported
@Viber heyyy fix viber please! Can’t send messages
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「 Aboraru
(@Aabrararya) reported
@ViberHelp Hello, I need help. Why my messages always pending and cant dsend some messages. My internet connection are stable and online but I cant send the messages
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Julia Mihaylova
(@Julsyto) reported
@Viber Viber is down!
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Just Edyard
(@Just_Edyard) reported
@Viber I got ban for no reason. I try text support, but get message "Sorry we can't help, you spammer". And I get question, who did I spam? Get Me one person please! But i get spammer attack on My account. guy try hack account, try call Me 5 time.
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D A N ⟭⟬ ⁷
(@iloveyoucupkeyk) reported
@ViberHelp @Viber it seems i'm not the only one experiencing issues with viber right now. I see a lot of tweets.
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DAROUSIS ATHANASIOS
(@komiss84) reported
@Viber hello! Is there any problem with the app? My connection is lost, although my internet connection is great! I cannot see which contacts are online!
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koko
(@marieabbylene) reported
Is @Viber down?
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Atishwar Chand
(@atishwarchand) reported
Viber #down Cannot send messages, sending forever now! #ViberDown @Viber
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Mohammed Fathi
(@Mohamme10996520) reported
@whereisdarrell @ViberHelp @Irena_McGregor I'm glad someone got some help here because it's been 5 days for me and not a word yet i cannot reach anyone with support
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GreenBTC
(@GreenBTC) reported
@ViberHelp do you have a network status page? Because I’ve tested on 3 different ISPs and it’s showing problems connecting.
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp Any update on this widespread outage? Messaging services are down.
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EM Selim Ahmed
(@emselimahmed) reported
@viber @ViberHelp I Mail on Viber support. But they can't help me. My business will depend on your hand. Please solve this or kill me. 🙏🙏🙏
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mrkbeatz
(@dsfmrkbeatz) reported
@Viber @ViberHelp down