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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (25%)
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Connection (25%)
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Multimedia (10%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur |
Connection | |
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Mills
(@Andydmills04) reported
@Viber - you suck. No customer service response. I have contacted multiple times and ZERO response. Refund me 3 months of payments for NO service.
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🇩🇪 mico 🦖
(@1McChillin) reported
@Viber dude i need to download pics of a report sent by my boss don't let me down dude bestie @ViberHelp don't bug out today pls
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Fretensis
(@Fretensis2) reported
@ViberHelp @Viber 1/2 Dear Sirs I would like to alert you to an error in your system. Namely, when we send a video to a person and then delete it in our gallery (on the phone)... Viber no longer plays it !?
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Julian Vigo
(@_JVigo) reported
@Spyrossotiriad1 @Viber I have the same problem. I was blocked from calling. Did you get any response from them?
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Julian Vigo
(@_JVigo) reported
@Mohamme10996520 @Viber Have you heard back from them? I have the same problem. They are clearly defrauding the public.
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Hassan Rasheed
(@harash3030) reported
@ViberHelp can you please help me to contact viber since i have create a lot of tickets from your contact platform that i have unable to get reply regarding my issue
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Aditiantz
(@aditiantz) reported
@ViberHelp is this really help?
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Periklis65
(@PerrySkyway) reported
@Viber your customer service sucks! No human you can talk to. Your robots are blocking people’s number arbitrarily…hello ????
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Index
(@KsnzIndex) reported
@Viber Do you have any support service I can post an issue? I can't sent a message to any person for a month.
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Eric
(@EriCardenasIII) reported
@Viber i have a problem with my account can you help?
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Therese Abrahamsen
(@therabrah) reported
Hi @ViberHelp I opened a ticket (#847195058) after an entire chat history just disappeared while I had on daily backup and plenty space on my phone. Not cool. Really hope you can fix this.
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Monika Dovydavičienė
(@dovydaviciene) reported
@ViberHelp Its been over 2 months now that I cant receive my activation number. Ive contacted your support team hundred of times with no help at all. They keep repeating the same thing over and over again. I checked and done everything I’ve been requested with no results. Useless
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Rapha Palmero
(@RaphaFourth) reported
from
Pasig City, National Capital Region
@ViberHelp YOUR SYSTEM BLOCKED MY GOVERNMENT-REGISTERED POSTPAID NUMBER! FIX THIS ASAP
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jundemar
(@jundemarlc) reported
@Viber Hello i need help my account was mistakenly blocked 🥺 +639222337970, i did not spammed anyone, this is injustice to me
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Julian Vigo
(@_JVigo) reported
@Viber @ViberHelp I am still awaiting your unblocking of the SERVICE I PAID FOR. MIGHT IT BE POSSIBLE THAT YOU PROVIDE THE SERVICE I PAID FOR. I OPENED A TICKET AND YOU HAVE IGNORED MY REQUESTS.
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Heather T. Χαρα Τ.
(@cherryhead122) reported
@ViberHelp @vlgeller Wtfffff viber I have the same issue and have already sent 4 tickets
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پاکستانی جنرل کتے کے بچے 🔴
(@EHABB000) reported
@Viber My Account has $30 but viber stopped working. Any issue with viber right now?
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Monika Dovydavičienė
(@dovydaviciene) reported
@Viber Its been over 2 months now that I cant receive my activation code. I have cobtacted viber aupport hundred times with no help at all. They keep repeating the same thing over and over again. I have checked and done everything they requested but it did not resolve my problem.Useless
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Renee Patterson
(@Reneepa0) reported
@jundemarlc @Viber I was really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to #tech.hackpro on instagram he got mine perfectly fixed fast with everything safe
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Hassan Rasheed
(@harash3030) reported
@ViberHelp What is this?? Always the same reply??? It’s not working, your customer support us broken 😡
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Rapha Palmero
(@RaphaFourth) reported
from
Pasig City, National Capital Region
@ViberHelp Just same reply. Not a help actually.
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Julian Vigo
(@_JVigo) reported
@ViberHelp you said yesterday to submit a ticket—I have submitted two. You haven’t responded to me. I need to use the phone service I paid for. Can you please address this?
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LifeIsRuff 🇨🇦
(@coolfactor) reported
@Viber The latest release for macOS 19.5.0 is refusing the fully launch. Just bounces in the Dock. Attempted a fresh install from the website download, and same thing. Known issue?
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Ivan Konov
(@ivanezzzzz) reported
@ViberHelp my Viber Out worked for 1 call and now it does not. I need to make urgent international calls so please help asap!
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Manish
(@Manish03817980) reported
@ViberHelp @Viber I tried many time to fill the form in past and now also but i fill all details and press submit ticket but nothing happen. So I cannot submit ticket also. so nothing happen or nothing changed.same problem. Really tired of this.
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Hussain Isham
(@hisherm) reported
@Viber is this a joke! i was inquiring in viber community members for a apartment middle of the conversation viber got blocked when asked person name nicole said got a report as a spam and cannot provide further information matter closed. i am not a spammer! @ViberHelp, no help?
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ipeh
(@marquezphilip23) reported
@ViberHelp my viber account got blocked after I message my workmate. Can someone help me?, already email this issue but the reply on email was my account would be permanently blocked. That account is my 5th account and this problem happens in that 5 account of mine.
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Hassan Rasheed
(@harash3030) reported
@ViberHelp can you please help me to contact viber since i have create a lot of tickets from your contact platform that i have unable to get reply regarding my issue
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Vladislav Bessonov
(@kelumza) reported
Hey @viber and @vkontakte help me pls reach @telegram I have a big problem with my Telegram account, I got hacked by scammers and stole my account and group, and now scamming people for money on my behalf, please help.
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Julian Vigo
(@_JVigo) reported
@ViberHelp I have now written several times and it would seem that #viber takes money from clients through #applepay and then blocks our service. I am a journalist & I have 45 minutes to finish hours of work you robbed from me. I want a supervisor to email me. This is unethical & dishonest.