Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (56%)
• Connection (33%)
• Glitches (11%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Mengibar	Messaging	10 days ago
Imsida	Messaging	14 days ago
Paris	Connection	15 days ago
Nitra	Connection	17 days ago
Thessaloníki	Glitches	1 month ago
Sonthofen	Messaging	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (🇭🇷) T a m !! 🏺🍃 (@TamaRuaArt) reported 2 minutes ago

  @Viber Yo this new update is awful please change it back. You're trying to be whatsapp so bad and it's not working

• 
  Naomi Brockwell priv/acc (@naomibrockwell) reported 3 minutes ago

  @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

• 
  J.Down (@isitwortharead) reported 4 minutes ago

  @ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.

• 
  Sky Khan (@SkyKhan78307740) reported 4 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  Temu_ridze™ (@Temu_ridze) reported 10 minutes ago

  @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

• 
  Alliet (@Alliet_001) reported 11 minutes ago

  @primoz75 @Viber This has been happening a lot, a friend of mine had this same issue a week ago but she did get hers back tho via technical assistance. Need help?

• 
  Jacob Chaddington (@TheChadSnap) reported 15 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Hara (@BlofinBD_Hara) reported 17 minutes ago

  @Viber Your dial pad is not working pls fix it

• 
  Mirka (@monserious) reported 20 minutes ago

  @Viber is there a support that can help me with serious video call lags?

• 
  morescode (@morescode1) reported 24 minutes ago

  @ViberHelp @BarzanSadiq Hi my number was blocked pls help

• 
  Токсоносецот 2.0 (@buturipol2) reported 25 minutes ago

  @ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.

• 
  npalsensei (@npalsensei) reported 26 minutes ago

  @AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.

• 
  Alaska (@alaskaaaaaaA13) reported 31 minutes ago

  @ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 31 minutes ago

  @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 33 minutes ago

  @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

• 
  गजेन्द्र वीर खत्री JBR (@gajadhamme) reported 33 minutes ago

  Hello @Viber what's wrong with your calling service??

• 
  Jacob Chaddington (@TheChadSnap) reported 35 minutes ago

  I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!

• 
  Iamtjazcizej (@iamtjazcizej) reported 43 minutes ago

  @ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.

• 
  Ενωσίτης (@vkoutsis21) reported 44 minutes ago

  @ViberHelp I already did but I am waiting 2 weeks now to fix it

• 
  CLAUDIA CASILLAS (@CLAUDIA33910716) reported 47 minutes ago

  @Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

• 
  Alaska (@alaskaaaaaaA13) reported 48 minutes ago

  @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

• 
  Marko Celic (@MarkoCelic4) reported 49 minutes ago

  When do you plan to fix the bug with polls in group chat? Not all members can see the poll or vote? @Viber

• 
  kurt (@kurtiekinsss) reported 51 minutes ago

  @Viber @ViberHelp Having an issue with unblocking my number, I've submitted multiple support tickets already via support and by live chat support still no update after weeks have important contacts and work related group conversations in that I need to access

• 
  JMooreBoston (@JMooreBoston) reported 51 minutes ago

  @ViberHelp My account username is not visible/findable to other accounts, how do I fix this? 🙏

• 
  SpbAthens (@SpbAthens) reported 51 minutes ago

  @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

• 
  MegaBoss (@Mega_Halifax) reported 52 minutes ago

  The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  pe47pp (@pe47pp) reported 56 minutes ago

  @Viber tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me

• 
  Mariyam Shaathiya (@m_shaathy) reported 58 minutes ago

  @Viber "URGENT HELP: My Verified Business account (+9607668115) has been blocked since March 1st. I am a Verified Admin since 2019 with 2,736 members. Ticket [WRJ0K6-542LM]. No human has replied to my proof for 9 days. This is hurting my business. Please help me get a manual review!

• 
  Kynder Bueno (@JerryMostlySad) reported 58 minutes ago

  @ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?

• 
  . (@byineo) reported 59 minutes ago

  @ViberHelp @Viber Already informed you that it is no help at all. Here is the latest ticket I opened. Ticket ID - 18260785. I won’t open a new one we all know it will be a waste of time again for sure