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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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ViberHelp
(@ViberHelp) reported
@wouldithelp123 @gujral002 @Viber Hey! We will gather information and try to reproduce the bug. If we're able to, our developers will begin working hard to find a fix and hopefully release it in one of our future versions. We apologize for any inconvenience caused.
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Ines Susan
(@InesSusan4) reported
@denys_zaitsev @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #tech.hackpro on instagram He helped me solved the issue And my account is working very fine Hope this will be of great help to you
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Aido🌵🌅
(@Aido40356785) reported
Chat not working, call center not working. Had to pay @Viber to pay less but same story, no one is responding<3
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Ajinkya Deshmukh
(@ajinkya600) reported
@ViberHelp I'm not able to receive activation code on mobile neither via SMS nor via Call. Kindly help.
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Jinnie green chonky seelie
(@lordkamisato69) reported
Viber @ViberHelp send help please.
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Chrisdfsnow
(@Chrisdfsnow) reported
@ViberHelp Hi, been having issues for months with notications not showing in viber android, (no top bar or dot/number over app icon. Tried all settings and reinstall. Any ideas?
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Ines Susan
(@InesSusan4) reported
@DrHaseeb90 @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #tech.hackpro on instagram He helped me solved the issue And my account is working very fine Hope this will be of great help to you
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Ines Susan
(@InesSusan4) reported
@sojainee @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #tech.hackpro on instagram He helped me solved the issue And my account is working very fine Hope this will be of great help to you
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J
(@melaichurva) reported
@ViberHelp Hi! I just opened my viber in another phone today but I can’t restore my history. I was not aware that if I open my viber in another phone, it will automatically log out from my old phone. 😣 Can you please help me restore everything? Please I badly needed my files
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Anastas Tarpanov | Little Prince is Live!
(@atphotobg) reported
@ViberHelp You don’t need my number, just find capable developers and fix your Mac app!
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Aleksandar
(@dasistalexander) reported
@Viber @kulotissima since I updated to 16 I can't see online contacts, when do you think you can fix it
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nyll loch
(@lynnmcculloch17) reported
@Viber 🤮 NARU KENZI, Eden Terrace **********, is NOTHING like her pics,🤮OR any of her info, she STINKS, smells VILE, wasted an hour, I suggest you men out there not to go, TERRIBLE, VILE EXPERIENCE. SHE IS A DISGUSTING , Japanese geriatric.🤮🤢🤮🤮🤮🤢🤮
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C made in QC ซีเจย์📈♉️
(@ceejayholic) reported
Psst @Viber @ViberHelp your app is crashing in iPhone13ProMax, can you please fix it? Thanks.
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bugs
(@bugs_bunny1996) reported
@kaamir36 @ViberHelp @Viber Hello. Have they fixed it? Got the same issue here.
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mark mao
(@m_arkmao) reported
@Viber fix this!!! We need a search feature at your chats in iPhones!!!
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nyll loch
(@lynnmcculloch17) reported
@Viber NARU KENZI, Eden Terrace **********, is NOTHING like her pics,🤮OR any of her info, she STINKS, smells VILE, wasted an hour, I suggest you men out there not to go, TERRIBLE, VILE EXPERIENCE. SHE IS A DISGUSTING , Japanese geriatric.🤮🤢🤮🤮🤮
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Ankit Gupta
(@ankitgupta_iam) reported
@Viber @ViberHelp @Viber4Business Take note of this Viber team. My ticket number is #206974822 Now your support team is not responding and you guys are not refunding my money. Is this your service?
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tushargujral
(@gujral002) reported
@ViberHelp @ChampagneWappy Its been long due please try to update on this ASAP and let us know if we could help with anything we can @ViberHelp
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Dušan Popović
(@dusanp83) reported
Hi @ViberHelp where i can submit bug and problem with the app on the new iOS16?
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Pravnica
(@wouldithelp123) reported
@gujral002 @Viber @ViberHelp Do you still have that problem?
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Jon
(@j_npol) reported
Really need to chat (not an email exchange) with an actual person from @Viber about my ongoing emoji issue
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Ajinkya Deshmukh
(@ajinkya600) reported
@ViberHelp Nothing working out. Still not receiving activation code neither via SMS nor via Call. What kind of service are you providing? It's been more than 24 hours. Still my issue has'nt solved.
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Ярослав Стрельников
(@Y17352867) reported
@Viber hi. My number blocked. Can you help me?
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nyll loch
(@lynnmcculloch17) reported
@Viber 🤮 NARU KENZI, Eden Terrace **********, is NOTHING like her pics,🤮OR any of her info, she STINKS, smells VILE, wasted an hour, I suggest you men out there not to go, TERRIBLE, VILE EXPERIENCE. SHE IS A DISGUSTING , Japanese geriatric.🤮🤢🤮🤮🤮
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nyll loch
(@lynnmcculloch17) reported
@Viber NARU KENZI, Eden Terrace **********, is NOTHING like her pics,🤮OR any of her info, she STINKS, smells VILE, wasted an hour, I suggest you men out there not to go, TERRIBLE, VILE EXPERIENCE. SHE IS A DISGUSTING , Japanese geriatric.🤮🤢
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Candice Esmino
(@cjaemd) reported
Deleted @Viber @ViberHelp to try fixing the bug!! But nahhhh nothing happened!! Still same!! Yeah i did back up and restore but whoaaaa all my crush's reacts to my messages were all gone! 😩 If only I knew, i wouldn't install lalo na it didn't fix naman the bug!! 😭
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Ярослав Стрельников
(@Y17352867) reported
@ViberHelp you can help me? My number blocked
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Ajinkya Deshmukh
(@ajinkya600) reported
@ViberHelp Not receiving activation code neither via SMS nor via Call. Kindly help ASAP.
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Samuel Daram 🇬🇧
(@Samuel_Daram) reported
@ViberHelp Video calls are coming with just audio. No video. But, when I use Viber outside my home's WiFi, video calls are working well. How can Viber fix this? Internet provider advised me contact #ViberSupport #poorViberService #poorViberCustomerService
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tushargujral
(@gujral002) reported
@wouldithelp123 @Viber @ViberHelp Yes i do have same problem on different devices checked and verified i dont know whats the issue viber developers didn’t checked it beta version testing.