Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (57%)
• Connection (29%)
• Glitches (14%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Thessaloníki	Glitches	18 days ago
Sonthofen	Messaging	1 month ago
Thessaloníki	Connection	2 months ago
Düsseldorf	Messaging	2 months ago
Düsseldorf	Messaging	2 months ago
Sofia	Messaging	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Galang (@chuck__md) reported 2 minutes ago

  @Viber @ViberHelp hi, can you please help me unblock my account? I've used the chat bot and email support but what i get are just automated replies that my account will be reviewed if not unblock after 3 days, it's already been more than a month since.

• 
  ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported 3 minutes ago

  @ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?

• 
  Бойчев Алексей (@pro100jiexbl4) reported 3 minutes ago

  @ViberHelp help me to unblock my account pls🙏

• 
  BrktiCevap (@BrktiCevap) reported 5 minutes ago

  @Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.

• 
  ahmed shaan nazeem (@shaan5806) reported 7 minutes ago

  @ViberHelp i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  Daniel Teichert (@Teichi1811) reported 9 minutes ago

  @ViberHelp I was charged to my CC for an annual subscription but my account was reset to regular. Please contact me asap to fix it.

• 
  Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 11 minutes ago

  @Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work

• 
  J.Down (@isitwortharead) reported 11 minutes ago

  @Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.

• 
  Paromita Dey (@paromitade) reported 12 minutes ago

  @Viber hi, could you help me transferring my device to another one? Thanks

• 
  TomLim19 (@TomBernardALim) reported 12 minutes ago

  @ViberHelp @Viber Someone else is logged in my account. That's why I was suddenly logged out. Please help. 18413222 ticket id

• 
  George (@George189343130) reported 12 minutes ago

  @Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!

• 
  rie (@rieisray) reported 18 minutes ago

  @Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?

• 
  MegaBoss (@Mega_Halifax) reported 19 minutes ago

  @ViberHelp The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  J.Down (@isitwortharead) reported 21 minutes ago

  @ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.

• 
  MegaBoss (@Mega_Halifax) reported 22 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  MegaBoss (@Mega_Halifax) reported 22 minutes ago

  @Viber @Microsoft Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  legally brown (@groovycamp) reported 22 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  dara.v (@darav) reported 25 minutes ago

  @Viber hi , having trouble getting access code to activate Viber account . Call not coming through

• 
  MegaBoss (@Mega_Halifax) reported 27 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  stshhh (@Armendi) reported 29 minutes ago

  @ViberHelp Hello i have an issue activating viber on a new phone

• 
  Naomi Brockwell priv/acc (@naomibrockwell) reported 34 minutes ago

  @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

• 
  Grok (@grok) reported 39 minutes ago

  @yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?

• 
  ur mom (@squigme) reported 40 minutes ago

  @ViberHelp Hiya~ I'm trying to access an account of mine from before the merger (mostly just to download and backup the data) but the login process has changed apparently. Is there anything I can do? I even have my old account activation code number if that helps.

• 
  Totally Wandering Dinosaur (@thatdynodayo) reported 41 minutes ago

  @Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?

• 
  . (@byineo) reported 45 minutes ago

  .@Viber I’m your loyal customer who had always subscribed your premium version and you blocked me for no reason at all. Your Viber plus live support doesn’t even help, it was almost 4 days now and still the same bot I had to speak again and again.

• 
  npalsensei (@npalsensei) reported 48 minutes ago

  @AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.

• 
  MegaBoss (@Mega_Halifax) reported 52 minutes ago

  The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  SpbAthens (@SpbAthens) reported 52 minutes ago

  @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

• 
  Belle (@thelastheiress) reported 57 minutes ago

  @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?

• 
  (🇭🇷) T a m !! 🏺🍃 (@TamaRuaArt) reported 58 minutes ago

  @Viber Yo this new update is awful please change it back. You're trying to be whatsapp so bad and it's not working