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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (40%)
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Connection (40%)
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Multimedia (10%)
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Sign in (10%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zagreb |
Connection | |
 Mandaluyong City |
Connection | |
| Cabanatuan City |
Sign in | |
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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𝔊𝔥𝔬𝔰𝔱 𝔑𝔞𝔱𝔦𝔬𝔫 ⸮⸮ 👻🇷🇺 ⸮⸮
(@JessPhantasm) reported
@Viber Thanks. I gave up Whatsapp when it dropped support for my phone, my mum's and a mate's. Have you considered federating your service (at least for text)? (e.g. by providing a jabber connection).
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𝗦𝗧𝗢𝗣 𝗚𝗲𝗻𝗼𝗰𝗶𝗱𝗲 #EritreanInvasion
(@Yohannes527) reported
@ViberHelp @Viber Yes, it was a phishing attempt and I've already blocked the account. My concern was that the IP could be leaked if they made a call while peer-to-peer is on. Hence, why i switched it off. The router issue is separate and to the best of my knowledge not connected. Thanks
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Sebastian Knapić
(@sebastianknapic) reported
@Viber what happens with poll numbers? Poll is up but I don't see any members and results in it. Any help?
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Consigliere
(@miroslavshantic) reported
@Viber Not working
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Mrsfox
(@MrsFox1942) reported
@Viber Doesn't seem to be delivering messages since last night 19.00 gmt.. Is there an ongoing issue
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Kyle
(@kcoltph) reported
@ViberHelp is @Viber not working right now? Pls rply
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Ismail Naseer
(@IsmailNaseer27) reported
@Viber My Viber is still logged out. Please help
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Nejc Ravnjak
(@NejcRavnjak) reported
@Viber I dont recive the sms for login 😐
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Rashid
(@SuhailRashid235) reported
@ViberHelp @Viber This page is error!
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Jainish Dagar
(@DagarJainish) reported
@Viber I am unable to backup and unable to login with my viber account. Very disappointing service. I am not getting otp to my numer, please see to it
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Kyle
(@kcoltph) reported
@Viber not working right now?
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Emma Martinovic
(@MartinovicEmma) reported
@Viber still not working l. No call and text with the code. Can you guys fix it? Thanks, from Norway
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Nikola Svitlica
(@TheCelavi) reported
@ViberHelp Hi, more info: 1. Bug most definitely exists, my friend experiences the same issue. 2. Issue exists ONLY if there is an external monitor hooked up to a laptop via display port/thunderbolt 3/hdmi. If I am using Viber on a laptop without an external monitor, there is no issue.
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Nick m
(@Dann_y_gr) reported
@Viber Are you planning to fix videos not playing on iphone app because its encoded in H.265? Thanks
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Aleksandar Sekulić
(@AcoSekulic) reported
@Viber I have problem more with my log in.
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babis pavlatos
(@babispavlatos) reported
@Viber When will the problem with fonts on MacOS be solved?
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ББ
(@bbarjaktar) reported
@ViberHelp @Viber Did that 20 hours ago... didn't help. Will try again and inform you.
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George Gozum
(@ggozum) reported
@Viber my Mac desktop Viber app has been garbling all text (including the Preferences text and ad text!), subbing punctuation for some letters, making it hard to read. Is anyone else having this issue? It popped up just in the last two automatic updates.
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Hane 🌙
(@h109mi) reported
@Viber Its not working !!!!!!
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AnaBanana
(@Jasamana_) reported
@Viber I still have a problem with the app. I can't fill out the support ticket, it says that my email isn't valid, even though it actually is.
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Ibraheem K. Ibraheem
(@hom_bar) reported
@Viber please anyone can help me here?!
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TamekaD
(@DearTameka) reported
@ViberHelp I am having syncing issues between Viber iOS and Desktop. Can you help, please?
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László Török
(@trklaszlo) reported
@belledelis @hom_bar @ViberHelp I created a support ticket because I have the same issue, but they replied that is not possible to restore chat history if you did not have a backup, maybe I had monthly backup but not sure, still..great update :/
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ББ
(@bbarjaktar) reported
@ViberHelp @Viber Device rebooted - didn't help.
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José Jataí
(@jataivip) reported
@viber The @viberbr profile has been stopped since 2016. Please, start releasing content in Portuguese to help spread the App in Brazil.
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c_bibi
(@c_bibi) reported
@Viber I noticed that since viber updated in Windows 10, the integrated webcam in my laptop isn't functioning the way it should. I get comments that I am "zoomed in" and my image has pixelized. I tried tinkering with the settings in my machine to no avail. Is this a glitch?
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Gabor
(@kgabor00) reported
@Viber Not help for me too. I lost all of them.
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Betadine_Zidane
(@BentadineZ) reported
@Viber Guys ask for the verification password via phone!! It will be work without problem! Thank me later !
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Lauren
(@peachycordelia) reported
@ViberHelp hey, I thought after our billing period has ended the local number subscription wouldn’t renew as you were stopping offering the service. I’ve just been charged £4.49 because it has renewed again?
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I
(@eWanNBG) reported
@ViberHelp @Zeref03072725 @Viber Is it because of people's security or because of your cost-cutting policy? So others, for example Microsoft do not consider these privacy issues, for having Skype conversations stored on their servers?