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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 09/22/2023 08:50

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  • Messaging 32.35%


  • App Crashing 29.41%

    App Crashing

  • Connection 17.65%


  • Multimedia 8.82%


  • Sign in 8.82%

    Sign in

  • Glitches 2.94%


Live Outage Map

The most recent Viber outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
FranceNarbonne Connection
SerbiaBelgrade App Crashing
DenmarkOdense Sign in
SloveniaKamnik Connection
GreeceAsprópyrgos Messaging
FijiSuva Messaging

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • c_bibi c_bibi (@c_bibi) reported

    @Viber I noticed that since viber updated in Windows 10, the integrated webcam in my laptop isn't functioning the way it should. I get comments that I am "zoomed in" and my image has pixelized. I tried tinkering with the settings in my machine to no avail. Is this a glitch?

  • Jasamana_ AnaBanana (@Jasamana_) reported

    @Viber I still have a problem with the app. I can't fill out the support ticket, it says that my email isn't valid, even though it actually is.

  • hliarixto Konstantinos T (@hliarixto) reported

    @Viber Hello from Greece. I have a galaxy s10 plus and whenever I open a photo on a viber chat it is rotating 90 degrees. Please how can I fix this

  • eWanNBG I (@eWanNBG) reported

    @ViberHelp @Zeref03072725 @Viber Is it because of people's security or because of your cost-cutting policy? So others, for example Microsoft do not consider these privacy issues, for having Skype conversations stored on their servers?

  • JessPhantasm 𝔊𝔥𝔬𝔰𝔱 𝔑𝔞𝔱𝔦𝔬𝔫 ⸮⸮ 👻🇷🇺 ⸮⸮ (@JessPhantasm) reported

    @Viber Thanks. I gave up Whatsapp when it dropped support for my phone, my mum's and a mate's. Have you considered federating your service (at least for text)? (e.g. by providing a jabber connection).

  • horacioybungo Objeto verde, erizado y húmedo (@horacioybungo) reported

    Hello @ViberHelp. Are there any issues with your infrastructure today? I just had weirdest conversation with my family overseas: at some point its earlier part was “replayed” to me in an endless loop. It happened in three consecutive calls. 😳

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp is your local number service down? Me and at least 4 other people cannot make or receive calls.

  • theradical96 Ronaldo Patrocinio (@theradical96) reported

    @ViberHelp @Viber Your desktop app syncing is not working at all. I already tried deactivating and/or reinstalling the desktop app several times.

  • servis2vip altom (@servis2vip) reported

    @ViberHelp Ok i think your system recognised me as a spam because i have sent the same message to 20 people, can you help me opet business account? So i can sell my stuf on viber ?

  • Aivar39847001 Aivar (@Aivar39847001) reported

    @ViberHelp Not working

  • babispavlatos babis pavlatos (@babispavlatos) reported

    @Viber When will the problem with fonts on MacOS be solved?

  • DagarJainish Jainish Dagar (@DagarJainish) reported

    @Viber I am unable to backup and unable to login with my viber account. Very disappointing service. I am not getting otp to my numer, please see to it

  • DearTameka TamekaD (@DearTameka) reported

    @ViberHelp I am having syncing issues between Viber iOS and Desktop. Can you help, please?

  • Dann_y_gr Nick m (@Dann_y_gr) reported

    @Viber Are you planning to fix videos not playing on iphone app because its encoded in H.265? Thanks

  • 0xAlexandros so-called AP (@0xAlexandros) reported

    @Viber @signalapp Thanks for the example, but highlighting just one innocuous use case doesn’t help me understand what data you collect and sell to third parties.

  • gracegal Grace Galang💻📱⌚️🖥 (@gracegal) reported

    @Viber Copied English & Filipino messages from Viber on Mac auto-translates to Chinese language when pasted on Messages app on Mac. Please fix this glitch.

  • ibbexx íввєх (@ibbexx) reported

    @Viber having lot of user interface issues now 🙄

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp hey, I thought after our billing period has ended the local number subscription wouldn’t renew as you were stopping offering the service. I’ve just been charged £4.49 because it has renewed again?

  • jataivip José Jataí (@jataivip) reported

    @viber The @viberbr profile has been stopped since 2016. Please, start releasing content in Portuguese to help spread the App in Brazil.

  • vasylashko Андрiй Василашко (@vasylashko) reported

    hoping for private correspondence in #viber - not worth it, it does not work. They sent me a photo and video, and I saved it without any problems! And should have been unable to save and it must be destroyed in one hour. @Viber

  • patriciachuaa Patricia Chua (@patriciachuaa) reported

    @ViberHelp hi I need my number to be unblocked I used the viber support it didn't help my problem my number is +639955727113

  • MannyMotana29 Hanne_ (@MannyMotana29) reported

    @Viber @f_potkin Please do it Stop all Viber Services The Military use Mostly Viber for communication And the Govement sectors. Please shut down all services.

  • pearloftheor8nt PearlOfTheOrientNurse (@pearloftheor8nt) reported

    @ViberHelp it is very important call that I am going to make and I can’t call because of this issue. What the heck?

  • NitinWadhwa9 Nitin Wadhwa (@NitinWadhwa9) reported

    @ViberHelp can you pls help in activating Viber on my phone. I tried it multiple times. Raised ticket as well. Not able to get sms or call for activation, Ticket #423206821

  • kcoltph Kyle (@kcoltph) reported

    @Viber not working right now?

  • kcoltph Kyle (@kcoltph) reported

    @ViberHelp is @Viber not working right now? Pls rply

  • vasylashko Андрiй Василашко (@vasylashko) reported

    You hope for private correspondence in #viber - don't, it doesn't work. I was sent a photo and a video, and I saved it without problems! And it should be destroyed in one hour without the possibility of saving @Viber

  • gracegal Grace Galang💻📱⌚️🖥 (@gracegal) reported

    @ViberHelp @Viber I also reported this problem to Apple Support and to Feedback Assistant on my iMac

  • vasylashko Андрiй Василашко (@vasylashko) reported

    hoping for private correspondence in #viber - not worth it, it doesn't work. I was sent photos and videos, and I saved it without any problems! And he should not have been able to save it and it should have been destroyed in one hour. @Viber

  • rky_com Rajesh (@rky_com) reported

    @ViberHelp This is not tech issue- just a question- can we hide caller ID!