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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (25%)
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Connection (25%)
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Multimedia (10%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur |
Connection | |
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Sameer 🇲🇻
(@Chorteyyy) reported
@Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Photis Constantinou
(@photiscon) reported
@Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265
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crypto ၊||၊ DeSpeed ၊||၊ DDAI
(@crypt0rrent) reported
is your system down? @Viber i can't login my number
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Nick Koks
(@KolyaPV) reported
@ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.
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Токсоносецот 2.0
(@buturipol2) reported
@ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.
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sofy
(@hofy_sofy) reported
@ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks
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Alexander (Alexandros) Agathos
(@agath_alex) reported
installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
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Kynder Bueno
(@JerryMostlySad) reported
@ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?
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Sasa
(@ES_mastertrader) reported
@ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account
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qtpotat0
(@_qtpotat0) reported
@Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me
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Aiman Ahmed
(@AimanAhmed333) reported
@Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either
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Belle
(@thelastheiress) reported
@Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue
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j ⁷
(@SUGAhaesseoyo) reported
@Viber @ViberHelp can someone help me i'm having issues with your app
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clars • HOONDORIKO •
(@FrvrH00n) reported
Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲
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Photis Constantinou
(@photiscon) reported
@Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.
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#47 has 9 Lives
(@9LivesBishes) reported
@Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.
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AaMaldives
(@Al_Maldives) reported
Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this
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Marlon Jade Banzuelo
(@jade_banzuelo) reported
@Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?
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rie
(@rieisray) reported
@Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?
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Sameer 🇲🇻
(@Chorteyyy) reported
@ViberHelp @SUGAhaesseoyo @Viber I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Totally Wandering Dinosaur
(@thatdynodayo) reported
@Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?
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Denys Kulchytskyi
(@KulchytskyiD) reported
@ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.
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BLB28NBG
(@blb28nbg) reported
@Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???
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Denys Kulchytskyi
(@KulchytskyiD) reported
@Viber @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.
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Jack Hewson Bluesky handle: @jackhewson.com
(@jack_s_hewson) reported
@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
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Sameer 🇲🇻
(@Chorteyyy) reported
@Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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rev 🩷
(@goodluckbabey) reported
@Viber your app is not working.. it’s freezing at opening and can’t click or scroll
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Токсоносецот 2.0
(@buturipol2) reported
@ViberHelp have you considered fixing your broken activation flows?
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Υπερηχητικός ✈️ 🚀
(@Yperixitikos) reported
@ViberHelp viber is down ?
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Belle
(@thelastheiress) reported
@iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?