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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (27%)
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Connection (24%)
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Multimedia (10%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging | |
| Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Patricia Chua
(@patriciachuaa) reported
@ViberHelp hi why does my number blocked I use it for my business I'm not a spammer can you fix this issue +639156561974
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jhaynimer - theorgynizer ↕️
(@jhaynimer) reported
@ViberHelp please help me
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ViberHelp
(@ViberHelp) reported
@MhaimadH @Viber Hi, could you please specify your issue with further details?
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Şükrü Çetin
(@kretin59675259) reported
@HolyMolyKohli @StephenCurry30 @Viber She loves to fix and she doesn't have money like a ************
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Raja
(@rajaramu_) reported
@Viber This Viber app is crashing continuously in iPhone mobile. Automatically getting close each time when I call in viber out. Please resolve this issue.
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buy my morning
(@buymymorning__) reported
@ViberHelp All I’m getting is automated emails! It is a really simple issue to resolve and you have all the information. If this isn’t sorted by Monday it’s going to a UK small claims court
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Sangeeth
(@SangeethanYogar) reported
@Viber @ViberHelp I cant able to login my viber account
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Madame Pa-Void
(@MadamePavoid) reported
Mygahd. @Viber has the worst customer service.
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🟣 Noemi L. Dado
(@momblogger) reported
@candishhh @Viber Grabe . Only my Pasig residents group is matino. The people really turn down ivermectin endorsement
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Jeton
(@jetonvdauti) reported
@ViberHelp i have a problem , i cant post anything, if you could help please
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Şükrü Çetin
(@kretin59675259) reported
@StephenCurry30 @Viber She loves to fix and she doesn't have money like a ************
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Alexandr Kliatsevich
(@shurrenberg) reported
@ViberHelp Why did the support service block my account when requesting help?
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Roel Gomez
(@toxic_burn) reported
@Viber howntomchange my display name to the person im talking to? already change my name on setting but still the same appearing on his viber plz help!!!
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buy my morning
(@buymymorning__) reported
@ViberHelp Please review the following tickets all closed without resolving my issue #1149761512 #175752638 . Latest one #1274491245 no response in days and it’s apparently been closed to. I’ve paid for credit I haven’t received with evidence it’s left my bank. What is happening
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Ростислав Салабай
(@rostyslav999s) reported
@ViberHelp Hello! I played a built in Viber game called Thug Life and got blocked for that. I wasn’t sending anything else to my contacts. Please fix this issue
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nigel fitzpatrick
(@nigelfit) reported
@ViberHelp @Viber You reply here very quickly, thank you. Unfortunately your customer service department is not as quick to respond. Maybe viber should consider moving more services to this forum. Can you estimate how long the customer service department will take to reply? account Dept are fast
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TripperTom
(@tom_tripper) reported
@ViberHelp this past few daya my viber suddenly can't send photos or it will stuck for 3-5 mins before it will send... while using Wifi. But if i'm using Data connection it working fine. What do you think is the problem? Hope you can help. Thank you
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Şükrü Çetin
(@kretin59675259) reported
@StephenCurry30 @Viber She loves to fix and she doesn't have money like a ************
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buy my morning
(@buymymorning__) reported
@ViberHelp That doesn’t help me, I’m not even sure what ticket is now open and it’s already been a week with no communication what is actually going on. I’ve supplied all the evidence I have of the payment on your website and bank statement please issue the credit or a refund!
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ViberHelp
(@ViberHelp) reported
@lilcrostinii @Viber Hi, please unblock and reblock the contact and check if this solves the issue.
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Ken Cody
(@kencodynz) reported
@Viber is there an issue with your desktop app? Seems to be a problem recognizing legit phone numbers!
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ViberHelp
(@ViberHelp) reported
@lilcrostinii @Viber You will need to monitor if the messages still arrive from the block contact after the workaround that we have suggested, and let us know if the issue reoccurs.
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ViberHelp
(@ViberHelp) reported
@MhaimadH @Viber Hi, at the moment, we’re no longer offering the Viber Local Number (VLN) service.
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Khang Nguyen
(@KhangNg96782759) reported
@ViberHelp Please! Unlock my number phone. This my number phone. I do not spam... My phone is faulty so I have to factory reset. after that I cannot login. I have a very important need to log into viber
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Didi
(@candishhh) reported
@momblogger @Viber That’s wonderful to hear. With mine marami silang counter na trademark issue daw nawala na license to manufacture etc.
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nigel fitzpatrick
(@nigelfit) reported
@Viber hi, i have an issue with my account, can you please direct message me
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buy my morning
(@buymymorning__) reported
@ViberHelp Please review the following tickets all closed without resolving my issue #1149761512 #175752638 #1274491245. I’ve paid for credit I haven’t received with evidence it’s left my bank. What is happening it’s ridiculous why I can’t get support!
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Amisha
(@Amisha916) reported
@ViberHelp I need help, one contact who has not blocked me is not receiving my messages. I have deleted and added contact but still messages not getting through. I have uninstalled and reinstalled viber app as well. Please help
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AniluTechyGal Stay safe - shop local 💙💙💙
(@Ani1u7) reported
@ViberHelp I don’t see an “open ticket” option anywhere. That’s just the general help site.
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Jeton
(@jetonvdauti) reported
@ViberHelp please help, my phone number is 0038970889085. For some reason messages arent working