Is Viber down?
No problems detected
If you are having issues, please submit a report below.
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
-
App Crashing (33%)
-
Messaging (25%)
-
Connection (25%)
-
Multimedia (10%)
-
Sign in (4%)
-
Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur |
Connection | |
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
-
Oh Womaniyaa
(@OhWomaniyaaa) reported
@ViberHelp @Viber it doesn't let me open up a ticket. please help me
-
hari.srikanth
(@hareesreekanth) reported
@ViberHelp It's getting blocked n blocked being a rakuten team I will be using it only for official purpose but even you are blocking it with out pasting the reason I need a permanent fix
-
lodabeast
(@Lodabeast) reported
@Viber I'm having an issue where I'm getting 15 mins and puff sound would come on and it won't hang up the call but I can't hear or be heard I would greatly appreciate if this issue could be resolved expeditiously please and thank you 🙏
-
Ismath Ali Rasheed
(@ismath_a_rashyd) reported
@ViberHelp It's been more than 24h i have send a mail. Still No updates about my problems. Please respond our mail 🙏
-
hari.srikanth
(@hareesreekanth) reported
@ViberHelp I have already raised here +919036741667 I am from rakuten operations team and really frustrated with these happening not sure what is viber problem here.escalaed this with mikita san already
-
Jovan
(@f4bles) reported
Hey @CaseyNewton you should maybe make a report about how @Viber endangers human lives by promoting antivaxx communities on it service despite multiple reports about the said communities.
-
Samir Rahman
(@samirasran) reported
@ViberHelp I’m afraid i didn’t nite that down. But I never even got an acknowledgement about it in my email.
-
🙈🥀
(@CianDarcy3) reported
@ViberHelp Hi, could you please explain why there is an issue when an active call is present and the phone screen turns black. It’s like as if my phone has died, I can’t manoeuvre anything until the phone call is over. Would appreciate feedback as the problem has been ongoing.
-
Zhenya Kapchik
(@Fliker_live) reported
@ViberHelp hi! I buy a smartphone for my dad, download Viber, enter his number, but I can't register, no call comes from Viber's robot, no SMS, please help🙏🙏
-
🎀TitoQC #MyConstant
(@FckTitoQC) reported
@chaaarliechan @Viber oh ok ok so probably my issue nga.
-
Genpros Sanidad
(@genpros) reported
@ViberHelp @Viber I can' find the best category for my issue but I just tagged it as a data privacy issue. Hope you can address it soon.
-
Agnes T. Villanueva
(@agnesvillanuev) reported
@ViberHelp Hi! I talked to your customer service via email last night and you said you will unblock my account wuthin 24hrs. But now, when I followed up, you said that you cannot unblock. Please help. Ticket# 842671610
-
ViberHelp
(@ViberHelp) reported
@pablokrugman @Viber At the moment, we’re no longer offering the Viber Local Number (VLN) service.
-
Mladen Dodig
(@mdodig) reported
from
Belgrade, Central Serbia
hey @Viber, literaly this morning I marked the ad for some bank cash loans as irrelevant and now in the afternoon I see it again among my conversations… can you fix this?
-
Ismath Ali Rasheed
(@ismath_a_rashyd) reported
@ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber
-
lil_islandguh
(@hotepma12) reported
@RakutenSports @Viber is viber down right now? we're unable to place calls? same thing with my family in cali
-
south america chaos
(@bJOuT9Ay5UaFLCx) reported
@ViberHelp ive i sent an email about the problem since none of the ticktes on that site that you linked actually help me
-
sanjeevK
(@sanjeev25n) reported
Hi @Viber @ViberHelp, I noticed since a few that (1) messages are not being delivered timely. (2) when someone has closed the app, it still shows as online for at least five minutes. It’s creating issues in relationships. Hope you can help.
-
lil_islandguh
(@hotepma12) reported
@ViberHelp Need help unable to place calls and cant answer calls on viber
-
ViberHelp
(@ViberHelp) reported
@pablokrugman @Viber Hi, Unfortunately, we don’t have such a service as Viber Local Number available on Viber.
-
Oh Womaniyaa
(@OhWomaniyaaa) reported
@Viber @ViberHelp please help. I have also submitted a ticket. my number is blocked. can you assist me on this
-
L
(@nael11_) reported
@ViberHelp Hi. I downloaded Viber for Android. I used to use it a long time ago. Now, immediately after activating my account, it was blocked "by spam". Even I've purchased my USA calls subscription 😣. Can I get some help please?
-
564634153241651063516581
(@bJOuT9Ay5UaFLCx) reported
@viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app
-
L
(@nael11_) reported
@ViberHelp Hey. Why don't you answer me? I'm requesting help with my blocked account since tuesday!!
-
Julian Vigo
(@_JVigo) reported
@Viber Massive complaint: Your system is adding +240 to calls. I have scanned my computer and it's not me. I have asked for help, you offer none. This has wiped out my credit. HELP!!
-
L
(@nael11_) reported
@ViberHelp I have not received any help yet. Please, can you answer ASAP? Thanks in advance.
-
hari.srikanth
(@hareesreekanth) reported
@ViberHelp Are you there to help biggest problem here is not having customer support and in parallel don't give out reasons and solutions why it's getting blocked
-
Saeed Rasul
(@saeed_rasul) reported
@ViberHelp Hi team I've launched a complaint against my viber out is blocked without any intimation. Can you please help me in this regard?
-
564634153241651063516581
(@bJOuT9Ay5UaFLCx) reported
@viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app
-
🎀TitoQC #MyConstant
(@FckTitoQC) reported
my issue ba si @Viber ? cant accept and do calls :(