Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (31%)
• Connection (31%)
• App Crashing (19%)
• Multimedia (13%)
• Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sofia	Messaging	26 days ago
La Tour-de-Peilz	Connection	1 month ago
Greater Noida	App Crashing	2 months ago
Stuttgart	Messaging	2 months ago
Baguio	Messaging	2 months ago
Blagnac	Multimedia	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denys Kulchytskyi (@KulchytskyiD) reported 3 minutes ago

  @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.

• 
  crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported 4 minutes ago

  is your system down? @Viber i can't login my number

• 
  Pulkit Atray (@PulkitAtray) reported 4 minutes ago

  @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  Mark Sims (@sims248) reported 5 minutes ago

  @000xdi @Viber I’m really sorry this happened to you. I went through something similar and the only team that actually responded fast and explained things clearly was @AutopsyMainnet. They don’t make fake promises they assess the case properly and guide you step by step. Reach out to them for real help and support.

• 
  Photis Constantinou (@photiscon) reported 7 minutes ago

  @Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.

• 
  Ni (@Niho92) reported 7 minutes ago

  @Viber @ViberHelp My phone number was wrongly blocked for “spam” even though I only use Viber for private communication with a few contacts. It has been 5 days and support only sends automated replies with no actual help. Ticket ID - 17125655

• 
  John Albert (@john_ny27) reported 9 minutes ago

  @George189343130 @Viber I got similar issues earlier but mine was fixed by @Carolinewebtech he has a fix for this

• 
  bri (@briellyRb) reported 9 minutes ago

  Hello @ViberHelp, can you just tell me if my account is permanently banned?My account has been suspended for over 3 days for security, and no further action was taken. Support bot is just sending the same auto-replies. Can you please help me unblock my number? #ViberSupport

• 
  SpbAthens (@SpbAthens) reported 12 minutes ago

  @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

• 
  George (@George189343130) reported 12 minutes ago

  @ViberHelp you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

• 
  Ivan Ivanov (@funkyuname) reported 14 minutes ago

  @Viber @ViberHelp (3) This is seriously affecting her business as it is the main channel which she sells through and communicates with her clients. Your silence is lack of help is seriously worrying. Can you please review ticket #15033849 and help us to unblock it.

• 
  Paromita Dey (@paromitade) reported 14 minutes ago

  @Viber hi, could you help me transferring my device to another one? Thanks

• 
  George (@George189343130) reported 15 minutes ago

  @Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?

• 
  ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported 17 minutes ago

  @ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?

• 
  JC🌟 (@iamsuperjc_) reported 17 minutes ago from Pasong Tamo, Metro Manila

  @Viber @ViberHelp I am having problem with my viber, my account get's blocked (0968-881-6391), I need it be fixed ASAP. I can't access my account.

• 
  Aiman Ahmed (@AimanAhmed333) reported 17 minutes ago

  @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

• 
  Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported 19 minutes ago

  Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?

• 
  NYOle (@NYCOMch) reported 20 minutes ago

  @Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.

• 
  Nash (@nashgalang) reported 21 minutes ago

  @ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.

• 
  Ενωσίτης (@vkoutsis21) reported 21 minutes ago

  @ViberHelp I have an issue for days and you still didn't help me to solve it.

• 
  Pulkit Atray (@PulkitAtray) reported 24 minutes ago

  @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  Jacob Chaddington (@TheChadSnap) reported 24 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Sky Khan (@SkyKhan78307740) reported 30 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  MegaBoss (@Mega_Halifax) reported 42 minutes ago

  @Viber @Microsoft Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  MegaBoss (@Mega_Halifax) reported 42 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  George (@George189343130) reported 43 minutes ago

  @ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!

• 
  Cryptocrat (@coinprof) reported 46 minutes ago

  @ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.

• 
  Daniel Teichert (@Teichi1811) reported 49 minutes ago

  @ViberHelp I was charged to my CC for an annual subscription but my account was reset to regular. Please contact me asap to fix it.

• 
  MegaBoss (@Mega_Halifax) reported 58 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  CLAUDIA CASILLAS (@CLAUDIA33910716) reported 60 minutes ago

  @ViberHelp I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport