Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Connection (33%)
- Messaging (22%)
- Multimedia (17%)
- App Crashing (17%)
- Sign in (6%)
- Glitches (6%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Greater Noida
|
App Crashing | 4 days ago |
 Stuttgart
|
Messaging | 10 days ago |
 Baguio
|
Messaging | 11 days ago |
 Blagnac
|
Multimedia | 18 days ago |
|
Hamburg
|
Messaging | 1 month ago |
 Athens
|
App Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Pulkit Atray (@PulkitAtray) reported@Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
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Mick Basa (@MickBasa) reported@ViberHelp @Viber hi - i raised two tickets but still no response. Can somebody help? Thanks
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Jovana Halvorson (@JBStojakovic) reported@ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.
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Paromita Dey (@paromitade) reported@Viber hi, could you help me transferring my device to another one? Thanks
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J.Down (@isitwortharead) reported@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.
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🫥yuki (@kristenwithk) reported@Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages
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Hara (@BlofinBD_Hara) reported@Viber Your dial pad is not working pls fix it
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George (@George189343130) reported@Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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issa marie L. aragon (@Lady_issa21) reported@huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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George (@George189343130) reported@Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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Maya (@MajaSuc) reported@Viber Heii, need ur help. How can i download all the pics and quotes i have saved in notes to an PDF file ?
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Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported@ViberHelp viber is down ?
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Belle (@thelastheiress) reported@iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?
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MegaBoss (@Mega_Halifax) reported@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else
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George (@George189343130) reported@ViberHelp you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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morescode (@morescode1) reported@ViberHelp My number is blocked. Pls help
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George (@George189343130) reported@Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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j ⁷ (@SUGAhaesseoyo) reported@Viber @ViberHelp can someone help me i'm having issues with your app
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MegaBoss (@Mega_Halifax) reportedThe customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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गजेन्द्र वीर खत्री JBR (@gajadhamme) reportedHello @Viber what's wrong with your calling service??
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Katipunerang Naka Baby Bra (@katibabybra) reportedHi @viber @ViberHelp can you please fix the bug where the app automatically scrolls to the bottom of the page when you're scrolling at the top? It's infuriating, honestly. This has been an issue for many years now and it seems like it just falls on deaf ears.
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BrktiCevap (@BrktiCevap) reported@Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.
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Temu_ridze™ (@Temu_ridze) reported@ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone
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Thebest (@Thebest787) reported@daddyblondlegs @Viber I got recommended to this guy @hack_tech55 here on Twitter who help me fixed mine
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Magdalena Laskowska (@sasalka0808) reported@ViberHelp @Viber @Viber Thank you. I already have an open ticket (#15963193), but the issue is still unresolved. My account remains restricted and I still cannot send messages. Please escalate the existing ticket.
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Milan Veljković (@juzhnjak) reported@ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.
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Бойчев Алексей (@pro100jiexbl4) reported@ViberHelp help me to unblock my account pls🙏
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gerard (@gerardmikhail) reported@ViberHelp hi can you guys help me with my viber. My account is blocked being suspected as spammer.
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Pirate Senex 🏴☠️🔻 (@PirateSenex) reportedHey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?