Viber

Is Viber down?

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 12/01/2025 15:25

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  1. App Crashing (33%)

    App Crashing (33%)

  2. Messaging (25%)

    Messaging (25%)

  3. Connection (25%)

    Connection (25%)

  4. Multimedia (10%)

    Multimedia (10%)

  5. Sign in (4%)

    Sign in (4%)

  6. Glitches (2%)

    Glitches (2%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaKanpur Connection
BulgariaSofia Messaging
GermanyTübingen Messaging
MyanmarYangon Multimedia
ArmeniaYerevan Messaging
GermanyThüngersheim Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • OhWomaniyaaa Oh Womaniyaa (@OhWomaniyaaa) reported

    @ViberHelp @Viber it doesn't let me open up a ticket. please help me

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp It's getting blocked n blocked being a rakuten team I will be using it only for official purpose but even you are blocking it with out pasting the reason I need a permanent fix

  • Lodabeast lodabeast (@Lodabeast) reported

    @Viber I'm having an issue where I'm getting 15 mins and puff sound would come on and it won't hang up the call but I can't hear or be heard I would greatly appreciate if this issue could be resolved expeditiously please and thank you 🙏

  • ismath_a_rashyd Ismath Ali Rasheed (@ismath_a_rashyd) reported

    @ViberHelp It's been more than 24h i have send a mail. Still No updates about my problems. Please respond our mail 🙏

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp I have already raised here +919036741667 I am from rakuten operations team and really frustrated with these happening not sure what is viber problem here.escalaed this with mikita san already

  • f4bles Jovan (@f4bles) reported

    Hey @CaseyNewton you should maybe make a report about how @Viber endangers human lives by promoting antivaxx communities on it service despite multiple reports about the said communities.

  • samirasran Samir Rahman (@samirasran) reported

    @ViberHelp I’m afraid i didn’t nite that down. But I never even got an acknowledgement about it in my email.

  • CianDarcy3 🙈🥀 (@CianDarcy3) reported

    @ViberHelp Hi, could you please explain why there is an issue when an active call is present and the phone screen turns black. It’s like as if my phone has died, I can’t manoeuvre anything until the phone call is over. Would appreciate feedback as the problem has been ongoing.

  • Fliker_live Zhenya Kapchik (@Fliker_live) reported

    @ViberHelp hi! I buy a smartphone for my dad, download Viber, enter his number, but I can't register, no call comes from Viber's robot, no SMS, please help🙏🙏

  • FckTitoQC 🎀TitoQC #MyConstant (@FckTitoQC) reported

    @chaaarliechan @Viber oh ok ok so probably my issue nga.

  • genpros Genpros Sanidad (@genpros) reported

    @ViberHelp @Viber I can' find the best category for my issue but I just tagged it as a data privacy issue. Hope you can address it soon.

  • agnesvillanuev Agnes T. Villanueva (@agnesvillanuev) reported

    @ViberHelp Hi! I talked to your customer service via email last night and you said you will unblock my account wuthin 24hrs. But now, when I followed up, you said that you cannot unblock. Please help. Ticket# 842671610

  • ViberHelp ViberHelp (@ViberHelp) reported

    @pablokrugman @Viber At the moment, we’re no longer offering the Viber Local Number (VLN) service.

  • mdodig Mladen Dodig (@mdodig) reported from Belgrade, Central Serbia

    hey @Viber, literaly this morning I marked the ad for some bank cash loans as irrelevant and now in the afternoon I see it again among my conversations… can you fix this?

  • ismath_a_rashyd Ismath Ali Rasheed (@ismath_a_rashyd) reported

    @ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber

  • hotepma12 lil_islandguh (@hotepma12) reported

    @RakutenSports @Viber is viber down right now? we're unable to place calls? same thing with my family in cali

  • bJOuT9Ay5UaFLCx south america chaos (@bJOuT9Ay5UaFLCx) reported

    @ViberHelp ive i sent an email about the problem since none of the ticktes on that site that you linked actually help me

  • sanjeev25n sanjeevK (@sanjeev25n) reported

    Hi @Viber @ViberHelp, I noticed since a few that (1) messages are not being delivered timely. (2) when someone has closed the app, it still shows as online for at least five minutes. It’s creating issues in relationships. Hope you can help.

  • hotepma12 lil_islandguh (@hotepma12) reported

    @ViberHelp Need help unable to place calls and cant answer calls on viber

  • ViberHelp ViberHelp (@ViberHelp) reported

    @pablokrugman @Viber Hi, Unfortunately, we don’t have such a service as Viber Local Number available on Viber.

  • OhWomaniyaaa Oh Womaniyaa (@OhWomaniyaaa) reported

    @Viber @ViberHelp please help. I have also submitted a ticket. my number is blocked. can you assist me on this

  • nael11_ L (@nael11_) reported

    @ViberHelp Hi. I downloaded Viber for Android. I used to use it a long time ago. Now, immediately after activating my account, it was blocked "by spam". Even I've purchased my USA calls subscription 😣. Can I get some help please?

  • bJOuT9Ay5UaFLCx 564634153241651063516581 (@bJOuT9Ay5UaFLCx) reported

    @viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app

  • nael11_ L (@nael11_) reported

    @ViberHelp Hey. Why don't you answer me? I'm requesting help with my blocked account since tuesday!!

  • _JVigo Julian Vigo (@_JVigo) reported

    @Viber Massive complaint: Your system is adding +240 to calls. I have scanned my computer and it's not me. I have asked for help, you offer none. This has wiped out my credit. HELP!!

  • nael11_ L (@nael11_) reported

    @ViberHelp I have not received any help yet. Please, can you answer ASAP? Thanks in advance.

  • hareesreekanth hari.srikanth (@hareesreekanth) reported

    @ViberHelp Are you there to help biggest problem here is not having customer support and in parallel don't give out reasons and solutions why it's getting blocked

  • saeed_rasul Saeed Rasul (@saeed_rasul) reported

    @ViberHelp Hi team I've launched a complaint against my viber out is blocked without any intimation. Can you please help me in this regard?

  • bJOuT9Ay5UaFLCx 564634153241651063516581 (@bJOuT9Ay5UaFLCx) reported

    @viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app

  • FckTitoQC 🎀TitoQC #MyConstant (@FckTitoQC) reported

    my issue ba si @Viber ? cant accept and do calls :(