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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (27%)
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Connection (25%)
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Multimedia (8%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging | |
| Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Sameer 🇲🇻
(@Chorteyyy) reported
@Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Hara
(@BlofinBD_Hara) reported
@Viber Your dial pad is not working pls fix it
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Photis Constantinou
(@photiscon) reported
@Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.
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गजेन्द्र वीर खत्री JBR
(@gajadhamme) reported
Hello @Viber what's wrong with your calling service??
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J.Down
(@isitwortharead) reported
@ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.
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Jovana Halvorson
(@JBStojakovic) reported
@Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.
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qtpotat0
(@_qtpotat0) reported
@Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me
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#47 has 9 Lives
(@9LivesBishes) reported
@Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.
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Sameer 🇲🇻
(@Chorteyyy) reported
@ViberHelp @SUGAhaesseoyo @Viber I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Jovana Halvorson
(@JBStojakovic) reported
@ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.
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Hara
(@BlofinBD_Hara) reported
@Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix
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Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ
(@__x__Kill3r__x_) reported
@Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?
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J.Down
(@isitwortharead) reported
@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.
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j ⁷
(@SUGAhaesseoyo) reported
@Viber @ViberHelp can someone help me i'm having issues with your app
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sofy
(@hofy_sofy) reported
@ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks
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BrktiCevap
(@BrktiCevap) reported
@Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.
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Marlon Jade Banzuelo
(@jade_banzuelo) reported
One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.
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J.Down
(@isitwortharead) reported
@ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.
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Denys Kulchytskyi
(@KulchytskyiD) reported
@Viber @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.
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Denys Kulchytskyi
(@KulchytskyiD) reported
@ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.
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Alexander (Alexandros) Agathos
(@agath_alex) reported
installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
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crypto ၊||၊ DeSpeed ၊||၊ DDAI
(@crypt0rrent) reported
is your system down? @Viber i can't login my number
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Photis Constantinou
(@photiscon) reported
@Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265
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Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ
(@__x__Kill3r__x_) reported
@Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work and won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?
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rie
(@rieisray) reported
@Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?
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King Navin
(@itskingnb) reported
@Viber @Viber_India are you not going to help???
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Sameer 🇲🇻
(@Chorteyyy) reported
@Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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BLB28NBG
(@blb28nbg) reported
@Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???
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Milan Veljković
(@juzhnjak) reported
@ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.
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Sasa
(@ES_mastertrader) reported
@ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account