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If you are having issues, please submit a report below.
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (33%)
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App Crashing (24%)
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Connection (21%)
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Multimedia (10%)
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Sign in (10%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Jhelum | App Crashing | |
Makati City | Multimedia | |
Province of Pampanga | Connection | |
Quezon City | Sign in | |
Cebu City | Multimedia | |
Makati City | Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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ViberHelp
(@ViberHelp) reported
@taltos_mxp_yyz @Viber Hi, please describe the issue you need the assistance with.
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Steff Francisco
(@AwesomeEmpz) reported
Anything happening to @Viber ph? My viber just restarted and asks me to login. Now it says no internet connection. Anyone experiencing the same thing?
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Lauren
(@peachycordelia) reported
@ViberHelp You definitely need to send out an email telling people that then because a lot of people rely on your service to talk to their loved ones abroad. Good job I enquired about it.
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ViberHelp
(@ViberHelp) reported
@a_yurkovsky @Viber Hello! Thank you for letting us know about the issue. We have blocked number in our system. Sorry for inconvenience.
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jleg
(@justinelegaspi) reported
@Viber i also cannot download and open pdf files in my viber desktop, please help!
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xxbigfuturestarxx@gmail.com
(@xxbigfuturesta1) reported
@Viber My typing indicator has stopped working. The person can't see me typing. But I can see them typing. How do I fix this?
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𝕬𝖒𝖆𝖓 𝕬𝖍𝖒𝖊𝖉
(@slvrwind) reported
@ViberHelp So, no help from you?
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Stavros
(@low_developer) reported
@Viber Broken greek characters since last update today. what can I do?
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Ibrahim Maahil Mohamed
(@MaahilMohamed) reported
Anti-vaccine sentiments and misinformation on vaccination and other healthcare related issues are serious-dangerous public health concerns. Last year @PoliceMv launched an investigation into a locally-run anti-vaccine @Viber channel.
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Ibraheem K. Ibraheem
(@hom_bar) reported
@Viber hey ! My acc log out for no reason! and lost my history chat.. please I wanna get back my history chat it’s very important.. can u help me
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Muskanprem
(@Muskanprem4) reported
@ViberHelp I have opened a ticket yesterday. Here is the number #1539733458. Please help to review it, I don't want days would pass for my automatic renewal. Thank you
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Viber
(@Viber) reported
@ErikDPhillips @ViberHelp We use minimal data to provide the best service. For example, purchase history may refer to sticker purchases, and we need to ensure the system knows which stickers exactly - so they can be used. We also advise you to review your privacy settings to further control your data.
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jleg
(@justinelegaspi) reported
@Viber how to you solve issues on synching your phone and viber desktop (mac)? I tried re-installing and synching again and still encounter the same error
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Lying Dog-Faced Pony Soldier
(@djquiche) reported
@ViberHelp Yes, but I was automatically refunded and I would like a refund - I haven’t never used the service.
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🌸🌸🌸
(@10chanii) reported
Is @Viber for PC down? @ViberHelp
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Ibraheem K. Ibraheem
(@hom_bar) reported
@ViberHelp That’s same problem!! So this my number u can check it +9647705087810 I need to get my chat history back please 🙏🏼
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Vince Gantioqui
(@Vincegantioqui) reported
@Viber is the app down?
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Arsen Igityan
(@igityan) reported
Hey @ViberHelp , when I put entries into My Notes, and then when I check some of them off, I can see them "checked off" only on the device I checked them off. On my other devices they remained unchecked. Is that normal? Because I expected this to synchronize? Or I have an issue?
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Mz. HYDE » A N G E L ⦁ 「A」
(@WearItLikeArmor) reported
@Viber Hello. Is there any solution for the random capitalization of words and autocorrect that the latest versions of Viber have come with on desktop? I didn't have this problem before, and even though I had disabled the autocorrect on Windows, this problem persists.
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brybry
(@heyyybrybry) reported
40 min international call and my problem still wasn’t resolved but thanks @Viber for saving me on expensive call rates
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Ростислав Салабай
(@rostyslav999s) reported
@slvrwind @ViberHelp It's normal for Viber to not help it's users
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altom
(@servis2vip) reported
@ViberHelp please help me to unblock my number please
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Muskanprem
(@Muskanprem4) reported
@ViberHelp Thanks Viber help support team, issue was resolved to my satisfaction, hopefully refund will be fast..will keep in touch if doesn't come in soon or d time frame given
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Dre Morell
(@DreMorell) reported
@Viber are there issues with last seen not working on mobile devices and?
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Rabindra Adhikari
(@radhikari2001) reported
My Viver account is blocked again for no reason. I do not understand, why? I am really disappointed ......... Can someone please call me to discuss any issue or please give me a number to contact Viber? Hello viber, can you please check and unblock my account? @ViberHelp
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بٍٍٍٍََُُُِّّّْرٍٍٍٍََُُِِّّّْآٍٍٍَُّ🇮🇹 بٍٍٍٍََُ
(@ivanduf) reported
@ViberHelp It didn't help. That person is still spamming and not being banned
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Cara Jane
(@cj_southernlife) reported
@Viber your system down on iOS???? Currently all of my contacts are suddenly not synced neither recognized by viber app anymore?!? cannot receive neither send call/messages too via viber app?!? seriously. my friends and I hve reinstalled twice, restarted phones.goes ntng.
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MILES
(@miles_maldives) reported
@Viber @ViberHelp Just got signed out of Viber. No apparent reason, and it says ‘No Connectivity’ Pls help
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Bell Ross
(@bellross_19) reported
@ViberHelp Viber pls help me retrieve my acc. I need the code😔
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Empress
(@SLaclac) reported
@Viber help, can’t reinstall Viber app