Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (67%)
• Connection (17%)
• Glitches (17%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Thessaloníki	Glitches	19 days ago
Sonthofen	Messaging	1 month ago
Thessaloníki	Connection	2 months ago
Düsseldorf	Messaging	2 months ago
Düsseldorf	Messaging	2 months ago
Sofia	Messaging	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  W A Q U II🫥 (@eirahclee) reported 2 minutes ago

  @Viber Please I badly need help and you customer service is not replying

• 
  Martin Velík (@kimosak) reported 8 minutes ago

  Hi @ViberHelp my account was blocked for suspected spam by mistake. I believe this is an error because I did not violate any rules or send spam. I already filled out the support form multiple times but only receive automated responses. Could you please review and unblock it?

• 
  Brenda Martinez (@BrendaMartine_) reported 8 minutes ago

  @000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.

• 
  Primož (@primoz75) reported 10 minutes ago

  @Viber Hi @Viber, I’ve been unable to access my Viber account since Jan 2026 after it was taken over by a scammer. I’ve opened several support tickets but received no response. Please help. 🙏

• 
  김태연 (@gimtaeyeon17004) reported 12 minutes ago

  @ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.

• 
  legally brown (@groovycamp) reported 14 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  乃し〇匚Ҡ 67 (@Ramane_Boda) reported 15 minutes ago

  @ViberHelp @Viber Hi! I already opened a support ticket about this issue, but I haven't received any response yet. Could you please check it or escalate the issue?

• 
  Jacob Chaddington (@TheChadSnap) reported 16 minutes ago

  Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

• 
  Alaska (@alaskaaaaaaA13) reported 17 minutes ago

  @ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

• 
  Alaska (@alaskaaaaaaA13) reported 19 minutes ago

  @Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!

• 
  Vlada zivic (@vlada_zivic) reported 20 minutes ago

  @Viber Viber blocked my account with explanation that they block it to check if I am real person or maybe robot. Even I am regular user for 10 years, and now after my complaint I need to wait 3 days. Poor service!!

• 
  Grok (@grok) reported 21 minutes ago

  @yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?

• 
  j ⁷ (@SUGAhaesseoyo) reported 22 minutes ago

  @Viber @ViberHelp can someone help me i'm having issues with your app

• 
  evelyn lewis (@evelyn23657) reported 25 minutes ago

  @000xdi @Viber Sincere sympathy, I was also a victim too,contacted support team for help no reponse.But luckiy got it rectified by @deepTrace_io

• 
  SentimentalRain (@IamMarkLloyd) reported 28 minutes ago

  @Viber It’s now been over 48hrs since I reported an issue. I still cant access my Viber account. I hvnt received a resolution. This account is impt for my work. Could you please escalate my case to the right tech team? email response is slow. Ticket ID 17989834

• 
  TomLim19 (@TomBernardALim) reported 28 minutes ago

  @ViberHelp @Viber Someone else is logged in my account. That's why I was suddenly logged out. Please help. 18413222 ticket id

• 
  Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported 32 minutes ago

  Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?

• 
  Temu_ridze™ (@Temu_ridze) reported 33 minutes ago

  @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

• 
  Abdulbasit Bubble Certified developer (@mustapha68171) reported 33 minutes ago

  @Viber Hello @Viber, my account has been blocked for over 3 months despite contacting your support team multiple times. I use Viber for legitimate communication and would really appreciate an update or another review of my case. My support requests have not resolved the issue. Could someone please assist? Thank you.

• 
  npalsensei (@npalsensei) reported 35 minutes ago

  @AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.

• 
  Ni (@Niho92) reported 38 minutes ago

  @Viber @ViberHelp My phone number was wrongly blocked for “spam” even though I only use Viber for private communication with a few contacts. It has been 5 days and support only sends automated replies with no actual help. Ticket ID - 17125655

• 
  Charles Galang (@chuck__md) reported 39 minutes ago

  @ViberHelp hi, can you please help me unblock my account? I've used to chat bot and email support but what i get are just automated replies that my i account will be reviewed if not unblock after 3 days, it's already been more than a month since.

• 
  Dardan Beqiri (@dardbeqiri) reported 47 minutes ago

  @ViberHelp & @Viber Can someone from the tech support who does actually read emails take a look at my issue Viber Support Ticket #12567284

• 
  Виктория Романова (@viktoria47209) reported 48 minutes ago

  @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

• 
  E.R.I (@myr_eri) reported 50 minutes ago

  @ViberHelp @Viber I have submitted multiple requests, but the issue is still not resolved. The support bot wasn't helpful at all. I really need urgent help with this. Could a human agent please look into my case? Ticket ID: 18420526 Thank you.

• 
  Marko Celic (@MarkoCelic4) reported 51 minutes ago

  When do you plan to fix the bug with polls in group chat? Not all members can see the poll or vote? @Viber

• 
  legally brown (@groovycamp) reported 53 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Aiman Ahmed (@AimanAhmed333) reported 55 minutes ago

  @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

• 
  Бойчев Алексей (@pro100jiexbl4) reported 58 minutes ago

  @ViberHelp help me to unblock my account pls🙏

• 
  (🇭🇷) T a m !! 🏺🍃 (@TamaRuaArt) reported 60 minutes ago

  @Viber Yo this new update is awful please change it back. You're trying to be whatsapp so bad and it's not working