Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (43%)
• Connection (43%)
• Glitches (7%)
• Video (7%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Video	2 days ago
Quezon City	Connection	3 days ago
Ljubljana	Connection	3 days ago
Nicosia	Messaging	8 days ago
Southwark	Connection	12 days ago
Mengibar	Messaging	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naomi Brockwell priv/acc (@naomibrockwell) reported 3 minutes ago

  @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

• 
  legally brown (@groovycamp) reported 3 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Paromita Dey (@paromitade) reported 5 minutes ago

  @Viber hi, could you help me transferring my device to another one? Thanks

• 
  W A Q U II🫥 (@eirahclee) reported 5 minutes ago

  @Viber Please I badly need help and you customer service is not replying

• 
  JMooreBoston (@JMooreBoston) reported 6 minutes ago

  @ViberHelp My account username is not visible/findable to other accounts, how do I fix this? 🙏

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 8 minutes ago

  @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  BrktiCevap (@BrktiCevap) reported 9 minutes ago

  @Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.

• 
  George (@George189343130) reported 13 minutes ago

  @Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

• 
  MegaBoss (@Mega_Halifax) reported 13 minutes ago

  @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  Mladen Šundič (@mladench) reported 14 minutes ago

  @Viber how can i get my accont back, being hacked? On February 6th, I was a victim of spam. My phone number and Viber account were stolen. A support ticket (No. 14128481) was opened at that time, but it is still not resolved. Please assist me and help recover my account.

• 
  Mohamed Fauzee (@FauzyMohamed) reported 15 minutes ago

  Can you ask your support team to attend the issues I raised via email regarding viber account activation? No response for any emails. "Viber Support Ticket #17999720: Unable to activate viber" @Viber

• 
  Rakuten Viber (@Viber) reported 19 minutes ago

  @rkyadavcouk @ViberHelp @Viber_India Hello, We’re sorry to hear about the trouble you’re experiencing with Viber. Since you’ve already reached out to Support, it’s recommended to continue the conversation with them — they should be able to help you with the right solution.

• 
  Totally Wandering Dinosaur (@thatdynodayo) reported 19 minutes ago

  @Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?

• 
  Hein min Toe (@HeinMinToe112) reported 20 minutes ago

  @ViberSupport My Viber number has been temporarily suspended. I have already submitted a support ticket (Ticket #18813029), but I’m unable to access the Support Bot. Could you please help review my ticket and assist with unblocking my number? Thank you. @ViberHelp

• 
  King Navin (@itskingnb) reported 22 minutes ago

  @Viber @Viber_India are you not going to help???

• 
  Jacob Chaddington (@TheChadSnap) reported 23 minutes ago

  Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

• 
  Primož (@primoz75) reported 24 minutes ago

  @Alliet_001 @Viber Need help of the assistance. They don’t reply on my ticket.

• 
  Abdulbasit Bubble Certified developer (@mustapha68171) reported 33 minutes ago

  @Viber Hello @Viber, my account has been blocked for over 3 months despite contacting your support team multiple times. I use Viber for legitimate communication and would really appreciate an update or another review of my case. My support requests have not resolved the issue. Could someone please assist? Thank you.

• 
  Neil (@itsmeneiill) reported 38 minutes ago

  Hi @ViberHelp , it’s been a week since my Viber number was suspended by your automatic security process. Please check my Viber Support Ticket #18648308. I really need to use my Viber account. I hope you can assist me in resolving this issue as soon as possible. Thank you.

• 
  Brenda Martinez (@BrendaMartine_) reported 40 minutes ago

  @000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.

• 
  AaMaldives (@Al_Maldives) reported 43 minutes ago

  Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

• 
  Jacob Chaddington (@TheChadSnap) reported 44 minutes ago

  I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!

• 
  Ivan Ivanov (@funkyuname) reported 45 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 47 minutes ago

  installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.

• 
  S Collis #FBPE (@NomisSilloc) reported 49 minutes ago

  Horrified to see @viber just launched a load of terrible new AI features. Have asked support how I disable them but might just have to delete my account instead

• 
  Alaska (@alaskaaaaaaA13) reported 51 minutes ago

  @ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!

• 
  ᗩᒪᐯIᑎ (@alvnmiranda) reported 51 minutes ago

  @ViberHelp Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

• 
  ᗩᒪᐯIᑎ (@alvnmiranda) reported 56 minutes ago

  @Viber @ViberHelp Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

• 
  Jovana Halvorson (@JBStojakovic) reported 56 minutes ago

  @Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.

• 
  CLAUDIA CASILLAS (@CLAUDIA33910716) reported 59 minutes ago

  @Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport