Viber down or not working? Current app problems and status

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Connection (47%)
• Multimedia (13%)
• App Crashing (13%)
• Sign in (13%)
• Messaging (7%)
• Glitches (7%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Athens	App Crashing	3 days ago
Budapest	Multimedia	6 days ago
Ramat Gan	Connection	8 days ago
Lefkáda	App Crashing	8 days ago
Belgrade	Glitches	10 days ago
Freigericht	Connection	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Shortall (@MrShortall) reported 2 minutes ago

  Hey @ViberHelp Can you help me put Viber on my phone even if I don’t have my original sim available to link my account? I have Viber on my tablet and laptop but can’t get it on my new phone due to living abroad and not having access to the old sim/number. Please help!

• 
  south america chaos (@bJOuT9Ay5UaFLCx) reported 4 minutes ago

  @ViberHelp ive i sent an email about the problem since none of the ticktes on that site that you linked actually help me

• 
  Genpros Sanidad (@genpros) reported 5 minutes ago

  @ViberHelp @Viber I can' find the best category for my issue but I just tagged it as a data privacy issue. Hope you can address it soon.

• 
  Jovan (@f4bles) reported 6 minutes ago

  Hey @CaseyNewton you should maybe make a report about how @Viber endangers human lives by promoting antivaxx communities on it service despite multiple reports about the said communities.

• 
  Zhenya Kapchik (@Fliker_live) reported 7 minutes ago

  @ViberHelp hi! I buy a smartphone for my dad, download Viber, enter his number, but I can't register, no call comes from Viber's robot, no SMS, please help🙏🙏

• 
  Julian Vigo (@_JVigo) reported 10 minutes ago

  @Viber Massive complaint: Your system is adding +240 to calls. I have scanned my computer and it's not me. I have asked for help, you offer none. This has wiped out my credit. HELP!!

• 
  Mladen Dodig (@mdodig) reported 12 minutes ago from Belgrade, Central Serbia

  hey @Viber, literaly this morning I marked the ad for some bank cash loans as irrelevant and now in the afternoon I see it again among my conversations… can you fix this?

• 
  hari.srikanth (@hareesreekanth) reported 16 minutes ago

  @ViberHelp It's getting blocked n blocked being a rakuten team I will be using it only for official purpose but even you are blocking it with out pasting the reason I need a permanent fix

• 
  Pranaya Rajbhandari (@rbpr16) reported 20 minutes ago

  Yesterday it was #WhatsAppDown today it seems like #ViberDown Am I the only one facing this issue or is Viber not connecting to the Internet at all? @ViberHelp

• 
  Oh Womaniyaa (@OhWomaniyaaa) reported 21 minutes ago

  @ViberHelp @Viber it doesn't let me open up a ticket. please help me

• 
  L (@nael11_) reported 21 minutes ago

  @ViberHelp I have not received any help yet. Please, can you answer ASAP? Thanks in advance.

• 
  lodabeast (@Lodabeast) reported 22 minutes ago

  @Viber I'm having an issue where I'm getting 15 mins and puff sound would come on and it won't hang up the call but I can't hear or be heard I would greatly appreciate if this issue could be resolved expeditiously please and thank you 🙏

• 
  Suwail (@Suwail10366444) reported 23 minutes ago

  @Viber I cant recieve any message and cant deliver the message also. Is viber is down or?

• 
  hari.srikanth (@hareesreekanth) reported 24 minutes ago

  @ViberHelp Are you there to help biggest problem here is not having customer support and in parallel don't give out reasons and solutions why it's getting blocked

• 
  🆁🆄🅽 🅻🅴🅽🅸 🆁🆄🅽 // #𝗿𝗲𝗴𝟮𝘃𝗼𝘁𝗲 (@peyknyus) reported 27 minutes ago

  @ViberHelp @Viber i need help please :( i can't create a community

• 
  Oh Womaniyaa (@OhWomaniyaaa) reported 27 minutes ago

  @Viber @ViberHelp please help. I have also submitted a ticket. my number is blocked. can you assist me on this

• 
  Saeed Rasul (@saeed_rasul) reported 27 minutes ago

  @ViberHelp Hi team I've launched a complaint against my viber out is blocked without any intimation. Can you please help me in this regard?

• 
  eLLa (@ellacartalla) reported 32 minutes ago

  @Viber down ba systme

• 
  🎀TitoQC #MyConstant (@FckTitoQC) reported 33 minutes ago

  @chaaarliechan @Viber oh ok ok so probably my issue nga.

• 
  ViberHelp (@ViberHelp) reported 35 minutes ago

  @peyknyus @Viber Hi, are you receiving any error message when trying to create a community?

• 
  L (@nael11_) reported 35 minutes ago

  @ViberHelp Hey. Why don't you answer me? I'm requesting help with my blocked account since tuesday!!

• 
  the lonely wife (@mommymadness29) reported 35 minutes ago

  @Viber Hello viber can you please help. Me recover my hisbands viber account and messages it is used in business transactions. I currently changed his phone into a new one and have all his messages transfered but when viber updated all hiss viber messages disappeared please help me

• 
  ViberHelp (@ViberHelp) reported 36 minutes ago

  @Kostia71418515 @Viber Hi! We know about the issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP. Thanks.

• 
  sanjeevK (@sanjeev25n) reported 37 minutes ago

  Hi @Viber @ViberHelp, I noticed since a few that (1) messages are not being delivered timely. (2) when someone has closed the app, it still shows as online for at least five minutes. It’s creating issues in relationships. Hope you can help.

• 
  Samir Rahman (@samirasran) reported 40 minutes ago

  @ViberHelp I’m afraid i didn’t nite that down. But I never even got an acknowledgement about it in my email.

• 
  564634153241651063516581 (@bJOuT9Ay5UaFLCx) reported 41 minutes ago

  @viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app

• 
  564634153241651063516581 (@bJOuT9Ay5UaFLCx) reported 43 minutes ago

  @viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app

• 
  🎀TitoQC #MyConstant (@FckTitoQC) reported 44 minutes ago

  my issue ba si @Viber ? cant accept and do calls :(

• 
  Jace ☆ (@JaceStellar) reported 45 minutes ago

  @Viber @ViberHelp help! My back up is stuck at 45% 😔

• 
  L (@nael11_) reported 46 minutes ago

  @ViberHelp Hi. I downloaded Viber for Android. I used to use it a long time ago. Now, immediately after activating my account, it was blocked "by spam". Even I've purchased my USA calls subscription 😣. Can I get some help please?