Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (33%)
• Connection (27%)
• App Crashing (20%)
• Multimedia (13%)
• Glitches (7%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sofia	Messaging	27 days ago
La Tour-de-Peilz	Connection	1 month ago
Greater Noida	App Crashing	2 months ago
Stuttgart	Messaging	2 months ago
Baguio	Messaging	2 months ago
Blagnac	Multimedia	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pe47pp (@pe47pp) reported 2 minutes ago

  @Viber tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me

• 
  Бойчев Алексей (@pro100jiexbl4) reported 2 minutes ago

  @ViberHelp help me to unblock my account pls🙏

• 
  Виктория Романова (@viktoria47209) reported 3 minutes ago

  @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 4 minutes ago

  @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

• 
  MegaBoss (@Mega_Halifax) reported 5 minutes ago

  The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  Jovana Halvorson (@JBStojakovic) reported 10 minutes ago

  @Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.

• 
  SpbAthens (@SpbAthens) reported 10 minutes ago

  @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

• 
  gerard (@gerardmikhail) reported 10 minutes ago

  @ViberHelp hi can you guys help me with my viber. My account is blocked being suspected as spammer.

• 
  CLAUDIA CASILLAS (@CLAUDIA33910716) reported 14 minutes ago

  @Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

• 
  MegaBoss (@Mega_Halifax) reported 15 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  Yevhen Kilihin (@YevhenKilihin) reported 23 minutes ago

  @ViberHelp my business account has been blocked for 8 days with no resolution. I’ve submitted multiple tickets and only receive automated replies. I am losing clients and revenue daily. This level of support is unacceptable for a paid service. Please escalate urgently.

• 
  Alaska (@alaskaaaaaaA13) reported 23 minutes ago

  @Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!

• 
  Alaska (@alaskaaaaaaA13) reported 23 minutes ago

  @ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!

• 
  Sky Khan (@SkyKhan78307740) reported 23 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  Mariyam Shaathiya (@m_shaathy) reported 24 minutes ago

  @Viber "URGENT HELP: My Verified Business account (+9607668115) has been blocked since March 1st. I am a Verified Admin since 2019 with 2,736 members. Ticket [WRJ0K6-542LM]. No human has replied to my proof for 9 days. This is hurting my business. Please help me get a manual review!

• 
  NYOle (@NYCOMch) reported 29 minutes ago

  @ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 31 minutes ago

  @NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.

• 
  乃し〇匚Ҡ 67 (@Ramane_Boda) reported 31 minutes ago

  @ViberHelp @Viber Hi! I already opened a support ticket about this issue, but I haven't received any response yet. Could you please check it or escalate the issue?

• 
  myhouseinnice (@myhouseinnice1) reported 35 minutes ago

  @ViberHelp Hello!! I am logged out of my Viber, deleted the app and redownloaded and now can’t activate 🥹 Can you help please?

• 
  morescode (@morescode1) reported 39 minutes ago

  @ViberHelp @BarzanSadiq Hi my number was blocked pls help

• 
  George (@George189343130) reported 40 minutes ago

  @Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?

• 
  Naomi Brockwell priv/acc (@naomibrockwell) reported 43 minutes ago

  @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

• 
  George (@George189343130) reported 45 minutes ago

  @Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

• 
  김태연 (@gimtaeyeon17004) reported 47 minutes ago

  @ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.

• 
  Ivan Ivanov (@funkyuname) reported 50 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  bri (@briellyRb) reported 50 minutes ago

  Hello @ViberHelp, can you just tell me if my account is permanently banned?My account has been suspended for over 3 days for security, and no further action was taken. Support bot is just sending the same auto-replies. Can you please help me unblock my number? #ViberSupport

• 
  #47 has 9 Lives (@9LivesBishes) reported 52 minutes ago

  @Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.

• 
  Lavina PNY (@Lavipny) reported 53 minutes ago

  @Viber Customer service

• 
  denixx baykin (@denixxbaykin) reported 57 minutes ago

  @Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.

• 
  JMooreBoston (@JMooreBoston) reported 59 minutes ago

  @ViberHelp My account username is not visible/findable to other accounts, how do I fix this? 🙏