Viber down or not working? Current app problems and status

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Connection (47%)
• Multimedia (12%)
• App Crashing (12%)
• Messaging (12%)
• Sign in (12%)
• Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Hamburg	Messaging	2 days ago
Athens	App Crashing	5 days ago
Budapest	Multimedia	8 days ago
Ramat Gan	Connection	10 days ago
Lefkáda	App Crashing	11 days ago
Belgrade	Glitches	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zhenya Kapchik (@Fliker_live) reported 2 minutes ago

  @ViberHelp hi! I buy a smartphone for my dad, download Viber, enter his number, but I can't register, no call comes from Viber's robot, no SMS, please help🙏🙏

• 
  Ismath Ali Rasheed (@ismath_a_rashyd) reported 3 minutes ago

  @ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber

• 
  L (@nael11_) reported 3 minutes ago

  @ViberHelp Hey. Why don't you answer me? I'm requesting help with my blocked account since tuesday!!

• 
  564634153241651063516581 (@bJOuT9Ay5UaFLCx) reported 6 minutes ago

  @viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app

• 
  Mladen Dodig (@mdodig) reported 8 minutes ago from Belgrade, Central Serbia

  hey @Viber, literaly this morning I marked the ad for some bank cash loans as irrelevant and now in the afternoon I see it again among my conversations… can you fix this?

• 
  Geo's Spot 🌱 (@geospot23) reported 8 minutes ago

  @ViberHelp do we have issues for iOS? Can't send messages and pics.

• 
  Lubna (@LubnaZahir) reported 9 minutes ago

  Hello @Viber . Why don’t you allow the spam that is entered by spammers in viber community group to be removed by group admins ? This is causing major problems Becos even **** pics are posted . You identify it as spam too . However group admins do not have the right to remove !

• 
  564634153241651063516581 (@bJOuT9Ay5UaFLCx) reported 10 minutes ago

  @viber i need help on reporting a group, ive tried for at least an hour to do it but it seen that the group does not have a "report community button" on the android app

• 
  Agnes T. Villanueva (@agnesvillanuev) reported 10 minutes ago

  @ViberHelp Hi! I talked to your customer service via email last night and you said you will unblock my account wuthin 24hrs. But now, when I followed up, you said that you cannot unblock. Please help. Ticket# 842671610

• 
  Ismath Ali Rasheed (@ismath_a_rashyd) reported 11 minutes ago

  @ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber

• 
  south america chaos (@bJOuT9Ay5UaFLCx) reported 11 minutes ago

  @ViberHelp ive i sent an email about the problem since none of the ticktes on that site that you linked actually help me

• 
  hari.srikanth (@hareesreekanth) reported 12 minutes ago

  @ViberHelp Are you there to help biggest problem here is not having customer support and in parallel don't give out reasons and solutions why it's getting blocked

• 
  ViberHelp (@ViberHelp) reported 13 minutes ago

  @pablokrugman @Viber At the moment, we’re no longer offering the Viber Local Number (VLN) service.

• 
  🎀TitoQC #MyConstant (@FckTitoQC) reported 14 minutes ago

  my issue ba si @Viber ? cant accept and do calls :(

• 
  lodabeast (@Lodabeast) reported 19 minutes ago

  @Viber I'm having an issue where I'm getting 15 mins and puff sound would come on and it won't hang up the call but I can't hear or be heard I would greatly appreciate if this issue could be resolved expeditiously please and thank you 🙏

• 
  Oh Womaniyaa (@OhWomaniyaaa) reported 23 minutes ago

  @Viber @ViberHelp please help. I have also submitted a ticket. my number is blocked. can you assist me on this

• 
  hari.srikanth (@hareesreekanth) reported 31 minutes ago

  @ViberHelp I have already raised here +919036741667 I am from rakuten operations team and really frustrated with these happening not sure what is viber problem here.escalaed this with mikita san already

• 
  Jovan (@f4bles) reported 31 minutes ago

  Hey @CaseyNewton you should maybe make a report about how @Viber endangers human lives by promoting antivaxx communities on it service despite multiple reports about the said communities.

• 
  🙈🥀 (@CianDarcy3) reported 38 minutes ago

  @ViberHelp Hi, could you please explain why there is an issue when an active call is present and the phone screen turns black. It’s like as if my phone has died, I can’t manoeuvre anything until the phone call is over. Would appreciate feedback as the problem has been ongoing.

• 
  lil_islandguh (@hotepma12) reported 43 minutes ago

  @ViberHelp Need help unable to place calls and cant answer calls on viber

• 
  Ismath Ali Rasheed (@ismath_a_rashyd) reported 43 minutes ago

  @ViberHelp It's been more than 24h i have send a mail. Still No updates about my problems. Please respond our mail 🙏

• 
  K (@TelleNoWhere) reported 45 minutes ago

  @ViberHelp Hi! I already uninstalled and reinstalled my Viber but still no activation code was sent to my phone. Please do help me because I really need to open it for business purposes.

• 
  Joleh (@Jasf4u) reported 50 minutes ago

  You down today @Viber ?

• 
  Aira (@airabugna) reported 51 minutes ago

  Omg is it just me or I can't seem to attach files or send/view media files on viber??? pls help me get through this week @ViberHelp

• 
  lil_islandguh (@hotepma12) reported 52 minutes ago

  @RakutenSports @Viber is viber down right now? we're unable to place calls? same thing with my family in cali

• 
  🎀TitoQC #MyConstant (@FckTitoQC) reported 53 minutes ago

  @chaaarliechan @Viber oh ok ok so probably my issue nga.

• 
  L (@nael11_) reported 53 minutes ago

  @ViberHelp I have not received any help yet. Please, can you answer ASAP? Thanks in advance.

• 
  ViberHelp (@ViberHelp) reported 56 minutes ago

  @pablokrugman @Viber Hi, Unfortunately, we don’t have such a service as Viber Local Number available on Viber.

• 
  hari.srikanth (@hareesreekanth) reported 56 minutes ago

  @ViberHelp It's getting blocked n blocked being a rakuten team I will be using it only for official purpose but even you are blocking it with out pasting the reason I need a permanent fix

• 
  Genpros Sanidad (@genpros) reported 59 minutes ago

  @ViberHelp @Viber I can' find the best category for my issue but I just tagged it as a data privacy issue. Hope you can address it soon.