Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (31%)
• Connection (31%)
• App Crashing (19%)
• Multimedia (13%)
• Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sofia	Messaging	23 days ago
La Tour-de-Peilz	Connection	1 month ago
Greater Noida	App Crashing	1 month ago
Stuttgart	Messaging	2 months ago
Baguio	Messaging	2 months ago
Blagnac	Multimedia	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alaska (@alaskaaaaaaA13) reported 3 minutes ago

  @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

• 
  legally brown (@groovycamp) reported 3 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported 7 minutes ago

  .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

• 
  Totally Wandering Dinosaur (@thatdynodayo) reported 12 minutes ago

  @Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?

• 
  George (@George189343130) reported 16 minutes ago

  @Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?

• 
  evelyn lewis (@evelyn23657) reported 18 minutes ago

  @000xdi @Viber Sincere sympathy, I was also a victim too,contacted support team for help no reponse.But luckiy got it rectified by @deepTrace_io

• 
  Yevhen Kilihin (@YevhenKilihin) reported 20 minutes ago

  @ViberHelp my business account has been blocked for 8 days with no resolution. I’ve submitted multiple tickets and only receive automated replies. I am losing clients and revenue daily. This level of support is unacceptable for a paid service. Please escalate urgently.

• 
  김태연 (@gimtaeyeon17004) reported 21 minutes ago

  @ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.

• 
  dara.v (@darav) reported 22 minutes ago

  @Viber hi , having trouble getting access code to activate Viber account . Call not coming through

• 
  Sonia ✨ (@LadyCloud95) reported 24 minutes ago

  @ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.

• 
  Alaska (@alaskaaaaaaA13) reported 25 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  Jacob Chaddington (@TheChadSnap) reported 26 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Pulkit Atray (@PulkitAtray) reported 27 minutes ago

  @Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  Токсоносецот 2.0 (@buturipol2) reported 31 minutes ago

  @ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.

• 
  Cryptocrat (@coinprof) reported 32 minutes ago

  @ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.

• 
  Nash (@nashgalang) reported 32 minutes ago

  @ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.

• 
  Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 32 minutes ago

  @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

• 
  George (@George189343130) reported 35 minutes ago

  @Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?

• 
  Vlada zivic (@vlada_zivic) reported 35 minutes ago

  @Viber Viber blocked my account with explanation that they block it to check if I am real person or maybe robot. Even I am regular user for 10 years, and now after my complaint I need to wait 3 days. Poor service!!

• 
  Belle (@thelastheiress) reported 37 minutes ago

  @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?

• 
  j ⁷ (@SUGAhaesseoyo) reported 38 minutes ago

  @Viber @ViberHelp can someone help me i'm having issues with your app

• 
  Ενωσίτης (@vkoutsis21) reported 38 minutes ago

  @ViberHelp I already did but I am waiting 2 weeks now to fix it

• 
  denixx baykin (@denixxbaykin) reported 44 minutes ago

  @Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.

• 
  Ivan Ivanov (@funkyuname) reported 46 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported 47 minutes ago

  @ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?

• 
  Iamtjazcizej (@iamtjazcizej) reported 50 minutes ago

  @ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.

• 
  गजेन्द्र वीर खत्री JBR (@gajadhamme) reported 51 minutes ago

  Hello @Viber what's wrong with your calling service??

• 
  Наталия Немирович-Данченко (@Mirovich1958) reported 56 minutes ago

  @ViberHelp Hello! I'm asking for help. I reinstalled Viber and can't activate it. It says my number is blocked. My number was blocked on March 22, likely because I exceeded the allowed message limit. I was only forwarding messages to subscribers, though I had previously initiated

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 59 minutes ago

  @ViberHelp @SUGAhaesseoyo @Viber I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  Jacob Chaddington (@TheChadSnap) reported 60 minutes ago

  Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.