Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (50%)
• Connection (40%)
• Glitches (10%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Southwark	Connection	1 day ago
Mengibar	Messaging	12 days ago
Imsida	Messaging	16 days ago
Paris	Connection	17 days ago
Nitra	Connection	19 days ago
Thessaloníki	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  S Collis #FBPE (@NomisSilloc) reported 3 minutes ago

  Horrified to see @viber just launched a load of terrible new AI features. Have asked support how I disable them but might just have to delete my account instead

• 
  Neil (@itsmeneiill) reported 5 minutes ago

  Hi @ViberHelp , it’s been a week since my Viber number was suspended by your automatic security process. Please check my Viber Support Ticket #18648308. I really need to use my Viber account. I hope you can assist me in resolving this issue as soon as possible. Thank you.

• 
  Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported 5 minutes ago

  @ViberHelp viber is down ?

• 
  गजेन्द्र वीर खत्री JBR (@gajadhamme) reported 6 minutes ago

  Hello @Viber what's wrong with your calling service??

• 
  Alaska (@alaskaaaaaaA13) reported 7 minutes ago

  @ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

• 
  MegaBoss (@Mega_Halifax) reported 8 minutes ago

  @Viber @Microsoft Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  Jacob Chaddington (@TheChadSnap) reported 13 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Primož (@primoz75) reported 16 minutes ago

  @Alliet_001 @Viber Need help of the assistance. They don’t reply on my ticket.

• 
  Sky Khan (@SkyKhan78307740) reported 18 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  Alaska (@alaskaaaaaaA13) reported 19 minutes ago

  @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

• 
  Abdulbasit Bubble Certified developer (@mustapha68171) reported 25 minutes ago

  @Viber Hello @Viber, my account has been blocked for over 3 months despite contacting your support team multiple times. I use Viber for legitimate communication and would really appreciate an update or another review of my case. My support requests have not resolved the issue. Could someone please assist? Thank you.

• 
  김태연 (@gimtaeyeon17004) reported 26 minutes ago

  @ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.

• 
  Aiman Ahmed (@AimanAhmed333) reported 27 minutes ago

  @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

• 
  ahmed shaan nazeem (@shaan5806) reported 27 minutes ago

  @Viber @Microsoft i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  Jacob Chaddington (@TheChadSnap) reported 28 minutes ago

  Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

• 
  Наталия Немирович-Данченко (@Mirovich1958) reported 29 minutes ago

  @ViberHelp Hello! I'm asking for help. I reinstalled Viber and can't activate it. It says my number is blocked. My number was blocked on March 22, likely because I exceeded the allowed message limit. I was only forwarding messages to subscribers, though I had previously initiated

• 
  ᗩᒪᐯIᑎ (@alvnmiranda) reported 30 minutes ago

  @Viber @ViberHelp Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

• 
  Photis Constantinou (@photiscon) reported 30 minutes ago

  @Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265

• 
  Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 30 minutes ago

  @Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work

• 
  Jovana Halvorson (@JBStojakovic) reported 35 minutes ago

  @ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.

• 
  legally brown (@groovycamp) reported 39 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  J.Down (@isitwortharead) reported 45 minutes ago

  @Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 45 minutes ago

  @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  Daniel Teichert (@Teichi1811) reported 48 minutes ago

  @ViberHelp I was charged to my CC for an annual subscription but my account was reset to regular. Please contact me asap to fix it.

• 
  IndiaClarePerry (@IndiaPerry6) reported 54 minutes ago

  @ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.

• 
  Magadh Tours (India) (@magadhtours) reported 55 minutes ago

  @ViberHelp Dear Sir, Madam It's almost a week, there is no action at all. I have not Violated any law. If so, please do let me know, in that condition I will avoid those activities. But please solve this issue. thank you

• 
  SentimentalRain (@IamMarkLloyd) reported 56 minutes ago

  @Viber It’s now been over 48hrs since I reported an issue. I still cant access my Viber account. I hvnt received a resolution. This account is impt for my work. Could you please escalate my case to the right tech team? email response is slow. Ticket ID 17989834

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 58 minutes ago

  @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

• 
  J.Down (@isitwortharead) reported 58 minutes ago

  @ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.

• 
  King Navin (@itskingnb) reported 59 minutes ago

  @Viber @Viber_India are you not going to help???