Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Connection (47%)
• Multimedia (12%)
• App Crashing (12%)
• Messaging (12%)
• Sign in (12%)
• Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Hamburg	Messaging	9 days ago
Athens	App Crashing	13 days ago
Budapest	Multimedia	16 days ago
Ramat Gan	Connection	17 days ago
Lefkáda	App Crashing	18 days ago
Belgrade	Glitches	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hara (@BlofinBD_Hara) reported 2 minutes ago

  @Viber Your dial pad is not working pls fix it

• 
  NYOle (@NYCOMch) reported 5 minutes ago

  @Viber Hello, can you help me with my issue?

• 
  Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 6 minutes ago

  @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

• 
  Токсоносецот 2.0 (@buturipol2) reported 9 minutes ago

  @ViberHelp have you considered fixing your broken activation flows?

• 
  Photis Constantinou (@photiscon) reported 9 minutes ago

  @Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.

• 
  Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 10 minutes ago

  @Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work

• 
  Iamtjazcizej (@iamtjazcizej) reported 13 minutes ago

  @ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.

• 
  Bacon Fingered Bap Tosser 🔞 (@BunsOfHam) reported 19 minutes ago

  @Viber @Sasa2022dj @ViberHelp I tried alternate numbers as I can’t log in with the number I registered with. Support said they’d restore it in three days, but it’s still not working.

• 
  Іван (@Kovalchuk081076) reported 19 minutes ago

  @Viber A day has passed and you didn't help with the solution???????

• 
  morescode (@morescode1) reported 20 minutes ago

  @ViberHelp @BarzanSadiq Hi my number was blocked pls help

• 
  Jovana Halvorson (@JBStojakovic) reported 22 minutes ago

  @Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.

• 
  Бойчев Алексей (@pro100jiexbl4) reported 22 minutes ago

  @ViberHelp help me to unblock my account pls🙏

• 
  NYOle (@NYCOMch) reported 26 minutes ago

  @Viber Yes, it says your account is blocked because you sent spam and there is a link to an article about it. But my mom didn’t any spam. She has this problem since the end of May, she opened her account long time ago, like many years ago and never had this problem before.

• 
  Sasa (@ES_mastertrader) reported 30 minutes ago

  @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

• 
  Alaska (@alaskaaaaaaA13) reported 30 minutes ago

  I didn’t click on the link. I didn’t specify any codes that came to me Your Viber account is not protected!! I want you to know that. I’ll tell you how it happened. @ViberHelp @Viber you need to pay attention to the safety of users. Friends, I need help in spreading🙏🏻 #15013605

• 
  MegaBoss (@Mega_Halifax) reported 30 minutes ago

  @ViberHelp The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  Brenda Martinez (@BrendaMartine_) reported 33 minutes ago

  @000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.

• 
  Mladen Šundič (@mladench) reported 34 minutes ago

  @Viber how can i get my accont back, being hacked? On February 6th, I was a victim of spam. My phone number and Viber account were stolen. A support ticket (No. 14128481) was opened at that time, but it is still not resolved. Please assist me and help recover my account.

• 
  Belle (@thelastheiress) reported 35 minutes ago

  @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?

• 
  AaMaldives (@Al_Maldives) reported 35 minutes ago

  Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

• 
  Elvis (@Elvis_cyberspy) reported 35 minutes ago

  @daddyblondlegs @Viber Message me directly for help

• 
  pe47pp (@pe47pp) reported 40 minutes ago

  @ViberHelp tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me

• 
  Anton Grigorevich (@Antonik1983) reported 48 minutes ago

  @Viber hello. I didn’t have time to register in Viber when I was immediately blocked. Help me, please

• 
  clars • HOONDORIKO • (@FrvrH00n) reported 50 minutes ago

  Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

• 
  IndiaClarePerry (@IndiaPerry6) reported 51 minutes ago

  @ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.

• 
  Pulkit Atray (@PulkitAtray) reported 51 minutes ago

  @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  MegaBoss (@Mega_Halifax) reported 54 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  MegaBoss (@Mega_Halifax) reported 54 minutes ago

  @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  j ⁷ (@SUGAhaesseoyo) reported 54 minutes ago

  @Viber @ViberHelp can someone help me i'm having issues with your app

• 
  qtpotat0 (@_qtpotat0) reported 58 minutes ago

  @Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me