Viber

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 12/05/2025 01:10

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  1. App Crashing (33%)

    App Crashing (33%)

  2. Messaging (25%)

    Messaging (25%)

  3. Connection (25%)

    Connection (25%)

  4. Multimedia (10%)

    Multimedia (10%)

  5. Sign in (4%)

    Sign in (4%)

  6. Glitches (2%)

    Glitches (2%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaKanpur Connection
BulgariaSofia Messaging
GermanyTübingen Messaging
MyanmarYangon Multimedia
ArmeniaYerevan Messaging
GermanyThüngersheim Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Chorteyyy Sameer 🇲🇻 (@Chorteyyy) reported

    @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • photiscon Photis Constantinou (@photiscon) reported

    @Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265

  • crypt0rrent crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported

    is your system down? @Viber i can't login my number

  • KolyaPV Nick Koks (@KolyaPV) reported

    @ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.

  • buturipol2 Токсоносецот 2.0 (@buturipol2) reported

    @ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.

  • hofy_sofy sofy (@hofy_sofy) reported

    @ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks

  • agath_alex Alexander (Alexandros) Agathos (@agath_alex) reported

    installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.

  • JerryMostlySad Kynder Bueno (@JerryMostlySad) reported

    @ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?

  • ES_mastertrader Sasa (@ES_mastertrader) reported

    @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

  • _qtpotat0 qtpotat0 (@_qtpotat0) reported

    @Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me

  • AimanAhmed333 Aiman Ahmed (@AimanAhmed333) reported

    @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

  • thelastheiress Belle (@thelastheiress) reported

    @Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue

  • SUGAhaesseoyo j ⁷ (@SUGAhaesseoyo) reported

    @Viber @ViberHelp can someone help me i'm having issues with your app

  • FrvrH00n clars • HOONDORIKO • (@FrvrH00n) reported

    Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

  • photiscon Photis Constantinou (@photiscon) reported

    @Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.

  • 9LivesBishes #47 has 9 Lives (@9LivesBishes) reported

    @Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.

  • Al_Maldives AaMaldives (@Al_Maldives) reported

    Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

  • jade_banzuelo Marlon Jade Banzuelo (@jade_banzuelo) reported

    @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

  • rieisray rie (@rieisray) reported

    @Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?

  • Chorteyyy Sameer 🇲🇻 (@Chorteyyy) reported

    @ViberHelp @SUGAhaesseoyo @Viber I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • thatdynodayo Totally Wandering Dinosaur (@thatdynodayo) reported

    @Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?

  • KulchytskyiD Denys Kulchytskyi (@KulchytskyiD) reported

    @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.

  • blb28nbg BLB28NBG (@blb28nbg) reported

    @Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???

  • KulchytskyiD Denys Kulchytskyi (@KulchytskyiD) reported

    @Viber @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.

  • jack_s_hewson Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported

    @Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work

  • Chorteyyy Sameer 🇲🇻 (@Chorteyyy) reported

    @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • goodluckbabey rev 🩷 (@goodluckbabey) reported

    @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

  • buturipol2 Токсоносецот 2.0 (@buturipol2) reported

    @ViberHelp have you considered fixing your broken activation flows?

  • Yperixitikos Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported

    @ViberHelp viber is down ?

  • thelastheiress Belle (@thelastheiress) reported

    @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?