Viber

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 11/21/2025 22:15

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  1. App Crashing (36%)

    App Crashing (36%)

  2. Connection (25%)

    Connection (25%)

  3. Messaging (23%)

    Messaging (23%)

  4. Multimedia (9%)

    Multimedia (9%)

  5. Sign in (5%)

    Sign in (5%)

  6. Glitches (2%)

    Glitches (2%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ArmeniaYerevan Messaging
GermanyThüngersheim Messaging
FranceCalvisson Multimedia
United KingdomPlymouth App Crashing
United StatesSanta Clarita App Crashing
United StatesChicago Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsEdwinN enewguy (@ThisIsEdwinN) reported

    @ViberHelp can you guys please help unban my phone??

  • ViberHelp ViberHelp (@ViberHelp) reported

    @amindidi @Viber Hey, we need more details in this regard. Please describe your issue.

  • MarroquinH8 MarroquinH (@MarroquinH8) reported

    @ViberHelp Thank you I finally got a response after a week, to one of my tickets. To have the agent not understand the problem at all. The issue I am experiencing is that my profile and stickers were not transferred after doing a change number and my sticker market will not load!

  • inspiredshona kulturekidscreatives (@inspiredshona) reported

    I downloaded @Viber @ViberHelp for an international call. Paid $9:99 what a waste of money. Connection was terrible. However the most bizarre thing, it was doing a replay of the conversation while I was still on the call. I need my money back.

  • amindidi Le jeune président (@amindidi) reported

    @ViberHelp @Viber My viber is blocked I can't compose any message now. I didn't sent spam messages. I'm a professional lecturer teaching hundreds of students. I sent messages to my students regarding the course they've enrolled. I've logged this issue but in few seconds your bots are answering.

  • toniadams100 Ahmad Mady (@toniadams100) reported

    Hey @ViberHelp My viber account got blocked for spam/unusual activity. I don’t even use it that much but still use it for a couple of contacts. I’ve also filled out a ticket but got an autogenerated email saying my account cannot be unblocked. Please help resolve this issue.

  • Stiho5 Stiho (@Stiho5) reported

    @ViberHelp Hi, Viber team. I have a problem with one of my numbers. It replies me activation fail in more that 5 devices, also with newest version of viber. Number is 359898315443 Bulgaria. Thanks

  • amenZ21 AymenZ (@amenZ21) reported

    @ViberHelp drag and drop not working on my desktop, I hope this is just a bug?

  • eggsyweggsies honor and excellyn diaz (@eggsyweggsies) reported

    My phone isnt responding to touch only in your app. It's messing it up. Couldnt shut my macbook down because of it too earlier. Fix it @Viber

  • ekcookerbhaat usineko andaa (@ekcookerbhaat) reported

    @ViberHelp brother either tell my isp to fix my wifi or fix your app or pls study the entire paedi syllabus for me, pls do either of these to keep me sane. please please

  • amindidi Le jeune président (@amindidi) reported

    Dear @viber why can't you provide a solution for your customers? Why are you always sending standard reply when customer want to find a solution for a critical issue.

  • amindidi Le jeune président (@amindidi) reported

    @ViberHelp @Viber I'm owning a private institute therefore I should contact my students via viber. Please contact me separately to solve this issue. I want to solve soon.

  • Ali73878437 Ali (@Ali73878437) reported

    @ViberHelp Hey... they unblocked my account yesterday and blocked again without any reason for spam or etc... In this week my account get blocked and unblocked 5 times.. I can't understand what happened 😕.. plz help... thanks

  • amindidi Le jeune président (@amindidi) reported

    @ViberHelp @Viber Please contact me separately I want to solve this issue urgently. This is a critical issue

  • scoobert97 Vince (@scoobert97) reported

    @ViberHelp Trying to fix my account as I accidentally added it to another phone and cannot get it working on my current phone. I sent a few emails to support but got the same message back. Please help

  • draza011 jeunehomme (@draza011) reported

    @ViberHelp ITS not the issue it’s a feature request.

  • AndriusMike A M G (@AndriusMike) reported

    @Viber how to unblock my viber account ,your automated online support doesn’t work!Please help!Thanks!

  • ViberHelp ViberHelp (@ViberHelp) reported

    @itzshyam96 @Viber Hi, we have reset your account, you should be able to activate Viber in 24 hours from now. If you have additional issues please let us know.

  • IacovouMaximos Max (@IacovouMaximos) reported

    @Viber what is wrong with your app? literally, my phone number is banned because it was reported as a source of spam or as a result of unusual activity? eh hello? , what I did is send some wishes to some friends. Can you please fix this ASAP

  • toniadams100 Ahmad Mady (@toniadams100) reported

    Hey @Viber @ViberHelp Please resolve this problem quickly because my account was blocked for absolutely no reason!

  • Ayush71833894 Ayush (@Ayush71833894) reported

    @Viber I can't login my viber account

  • Pixiusie Ῥυγχίνοι / Rhynchinoi / Runčini 4 💉💉💉💉 (@Pixiusie) reported

    Hey @ViberHelp, Why I cannot register on a new phone with my number? I have tried 2 different numbers ( where I have an account) and one completely NEW never used. Activation failed error - and no I am not a source of a spam as I could not register the never-used number

  • Kathbez1974 Kath Berry (@Kathbez1974) reported

    @ViberHelp hi is viber down??

  • haimana Rumen (@haimana) reported

    Great service you got @Viber! Blocked my number(use it like twice a week) for spam without providing any details. @ViberHelp asks for a case # that your support system doesn't provide?! Then asking for my email, which i have to put publicly on Twitter ... very privacy-oriented!!!

  • wasaba WB (@wasaba) reported

    Does anyone experience issues with @Viber - you just get missed call alerts when you open the app. No ringing nothing.

  • toniadams100 Ahmad Mady (@toniadams100) reported

    @ViberHelp Please resolve this issue immediately or I will escalate this problem!

  • AbdulRazigAli_ Abdul Raziq Ali (@AbdulRazigAli_) reported

    @ViberHelp need a help!

  • THANZAWHTUT9 THAN ZAW HTUT (@THANZAWHTUT9) reported

    @ViberHelp Just now I'm connected email.Please check your email.I reply good service or bad service.Thank you.

  • ShoyuGyoza Twit Twit (@ShoyuGyoza) reported

    @Viber is viber service we use affected by the log4j vulnerability?

  • Moeyan78 Moeyan (@Moeyan78) reported

    @ViberHelp I need help. Please reply me.