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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (24%)
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Messaging (22%)
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Multimedia (11%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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fan_girl 💜
(@fangirlishie) reported
@Viber @ViberHelp having issues too.. Activation Failed, after 12 hours waiting, still I cannot login.. please fix, thanks
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Odysseus Georgoudis
(@odycsd) reported
Be careful with Viber. My account blocked for no reason. Their support doesn’t help and keeps replying with the same template. This is very disappointing, I have lost all my message history, my account was never used for spam. I don’t recommend viber to anyone. @Viber @ViberHelp
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Carl McGovern
(@mortgagecarl) reported
Cancelled my @ViberHelp account now, as I couldn’t let this error carry on. Fortunately @Skype have a free trial for a month, so giving them a go. Hard to accept that Viber do this to me after being a loyal customer for 10 years.
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José Luis Reyes
(@jlsreyes) reported
@ViberHelp So @ViberHelp when am I going to get a reply about this issue? This is extremely frustrating as I use this to communicate with my family.
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Aila Lim
(@limaila) reported
@Viber hi can not send and load photos again, is viber down again?
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cici
(@ntamutzz) reported
@ViberHelp hi My Viber has been blocked, how do I fix it, thank you
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cici
(@ntamutzz) reported
@ViberHelp Your service is very bad and does not provide any solution. How come the number that just registered is already on the block list and can't be opened. How strange
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fan_girl 💜
(@fangirlishie) reported
@Viber @TechCrunch @ViberHelp having issues logging in again, after 12 hours waiting and trying to login again.. still getting the error message.. "Activation Failed". Kindly check my email and please help, need to access the Viber... ASAP, thanks
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Carl McGovern
(@mortgagecarl) reported
Really disappointed with @ViberHelp @Viber Reported a problem that is stopping me from calling my clients and they are ignoring me. Poor when I have been a customer for 10 years. Ready to cancel my account.
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silver and green
(@SWEETGIN_97) reported
@ViberHelp Please help
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Jawe qwe
(@JaweQwe) reported
Hey @Viber my account created a group that i didn't make. I did nothing it just created itself. How do i fix? And also what probably caused this? It has now stopped @ViberHelp
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Vangelis Mitakos
(@vmitakos) reported
@ViberHelp please help to unblock my account, have been blocked and don't know why... only a general description of spam reported or unusual activity, thank you
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Maksim Mykhailov
(@Maksim9889) reported
@ViberHelp Do you have any live human in support? I already several times opened support tickets and got only autoreply without any help. Already two days with broken account and without any help!
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Recovery_Team
(@Recover89751925) reported
@vmitakos @ViberHelp It’s a free service we don’t charge
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fan_girl 💜
(@fangirlishie) reported
@ViberHelp hello having issues with the "Activation Failed"
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Alexandre Mendonça
(@ACM_Alexandre) reported
@GdoubleU92 @Viber The same happened to me yesterday. Did you succeed in solving the issue?
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³chain 🫶🏼 leiden•eth 🫶🏼 fren•earth•eth
(@web3chain) reported
@Viber still can't use a gif together with the reply function. wen fix
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ls -l /dev/null
(@zouzounakis) reported
@ViberHelp Hey! Thanks for your response. My problem has been solved. My best guess is that for some reason your Linux app triggers some kind of security alert to your anti spam system. As a result the number is flagged as spam
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ls -l /dev/null
(@zouzounakis) reported
@ViberHelp Trying to register my phone number after the re-installation of your app on moto g pro and i' m getting the "activation failed" message. According to the troubleshooting, there' s a possibility that your anti-spam system has blacklisted my phone number. Can you help?
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José Luis Reyes
(@jlsreyes) reported
@BlackGlassesGuy @Viber My number is also blocked and I’m trying to connect with @ViberHelp! They keep telling me to reopen a new ticket and so far no help. Such a shoddy service.
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Aila Lim
(@limaila) reported
@Viber Can not seem@to send Viber message, is the App currently down?
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iMustaeen #FreePalestine🇵🇸
(@xymustaeen) reported
Viber down?? @Viber
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Recovery_Team
(@Recover89751925) reported
@vmitakos @ViberHelp I will help you fixed your account
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Junaid Ashraf
(@jhady_aka_shady) reported
@Viber iPhone 14 pro max iOS 16.1.1 . I'm not getting notifications for new msgs/calls and some msgs I just don't receive . It's been like this for a while . Updated the app. Deleted and reinstalled the app . Need help .
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Dino Sulejmanovic
(@Sulejmanovic_D) reported
@Viber My points from yesterday didn't get added to my score. It says I have 7, but I should have 11. Can you fix that?
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Carl McGovern
(@mortgagecarl) reported
@notactuallyagod @Viber Block them as I’m sure it’s a scam. In other matters my Viber app works, but each call I make shows a different foreign number to the recipient. Reported to @Viber but so far no fix. It’s very annoying & May mean I need to cancel my account.
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Mary4
(@other_me4) reported
@odycsd @Viber @ViberHelp Same problem , no support. 15days passed and Viber customers service reply on my ticket was more or less We know you are blocked don’t send us any further ticket. You are blocked.
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Mary4
(@other_me4) reported
@ViberHelp My account has been blocked and Viber customer service replied they‘ll contact me as soon as possible. But 15days have passed. How long to wait?
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Fatima Zvizdic
(@Fatima_Anton) reported
@viber please help. My 80 year old moms account was suspended. She received a lot of spam prior to being suspended and isn’t sure why her account was disabled. She doesn’t speak English and uses @viber to talk to her family in Bosnia. Please help! @ViberHelp
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cici
(@ntamutzz) reported
@ViberHelp why am i blocked even though i just re-installed because the app doesn't work. Please help