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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (56%)
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Sign in (22%)
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Multimedia (11%)
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Messaging (11%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Connection | |
 Reutlingen |
Connection | |
 Cork |
Sign in | |
| Cork |
Multimedia | |
 Zagreb |
Connection | |
 Mandaluyong City |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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buy my morning
(@buymymorning__) reported
@ViberHelp Please review the following tickets all closed without resolving my issue #1149761512 #175752638 #1274491245. I’ve paid for credit I haven’t received with evidence it’s left my bank. What is happening it’s ridiculous why I can’t get support!
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Madame Pa-Void
(@MadamePavoid) reported
Mygahd. @Viber has the worst customer service.
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Dinesh Dadal
(@dadal_dinesh) reported
@ViberHelp hello sir! I am having problem to access my viber. While login it is saying activation failed. How can I solve this problem?
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nigel fitzpatrick
(@nigelfit) reported
@Viber hi, i have an issue with my account, can you please direct message me
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Ken Cody
(@kencodynz) reported
@Viber is there an issue with your desktop app? Seems to be a problem recognizing legit phone numbers!
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MP ISMAIL HAMDHOON
(@Ismail_Hamdhoon) reported
@ViberHelp hello viber Can you help me to verify badge my business viber community?
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nigel fitzpatrick
(@nigelfit) reported
@ViberHelp @Viber You reply here very quickly, thank you. Unfortunately your customer service department is not as quick to respond. Maybe viber should consider moving more services to this forum. Can you estimate how long the customer service department will take to reply? account Dept are fast
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Mima Zahorianski
(@zozon96233979) reported
I have a problem with my viber. @Viber
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Amisha
(@Amisha916) reported
@ViberHelp I need help, one contact who has not blocked me is not receiving my messages. I have deleted and added contact but still messages not getting through. I have uninstalled and reinstalled viber app as well. Please help
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JaЧed
(@Jayed___) reported
@ViberHelp everytime I send photos in chat it’s failed. Please fix it. Viber on iphone 12 pro max Ios 14.5.1
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buy my morning
(@buymymorning__) reported
@ViberHelp That doesn’t help me, I’m not even sure what ticket is now open and it’s already been a week with no communication what is actually going on. I’ve supplied all the evidence I have of the payment on your website and bank statement please issue the credit or a refund!
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Zephyr
(@Zephyr71479725) reported
@Viber our viber out calls have been blocked for no reason and when we try to learn more it simply says error code 404 either give us a valid reason for blocking or get our service back we have no access to making calls to our loved ones in Nepal and it’s really frustrating
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Cean Lumbaca
(@cean_lumbaca) reported
@Viber Hi Viber. Need your help. A ticket has been raised (85522085) but I haven't received any response yet. Care to check?
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Jeton
(@jetonvdauti) reported
@ViberHelp i have a problem , i cant post anything, if you could help please
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ViberHelp
(@ViberHelp) reported
@MhaimadH @Viber Hi, could you please specify your issue with further details?
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Raja
(@rajaramu_) reported
@Viber This Viber app is crashing continuously in iPhone mobile. Automatically getting close each time when I call in viber out. Please resolve this issue.
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Patricia Chua
(@patriciachuaa) reported
@ViberHelp hi why does my number blocked I use it for my business I'm not a spammer can you fix this issue +639156561974
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jhaynimer - theorgynizer ↕️
(@jhaynimer) reported
@ViberHelp please help me
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Jeton
(@jetonvdauti) reported
@ViberHelp please help, my phone number is 0038970889085. For some reason messages arent working
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Taya
(@Taya54544549) reported
@Viber I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help😰
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Serhii Andrieiev
(@SerhiyAndryeyev) reported
@Viber Do you know that about 70% cant use Desctop Viber on Ubuntu 20.04 LTS? Desctop Viber just doesn't accept your mobile number and that's all. Will you plan to fix it?
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Taya
(@Taya54544549) reported
@ViberHelp I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help
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ViberHelp
(@ViberHelp) reported
@lilcrostinii @Viber Hi, please unblock and reblock the contact and check if this solves the issue.
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buy my morning
(@buymymorning__) reported
@ViberHelp All I’m getting is automated emails! It is a really simple issue to resolve and you have all the information. If this isn’t sorted by Monday it’s going to a UK small claims court
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Mima Zahorianski
(@zozon96233979) reported
@ViberHelp Thank you but I can not open it Already tried several times but on the page is written the problem is internet conection and I have internet
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ViberHelp
(@ViberHelp) reported
@MhaimadH @Viber Hi, at the moment, we’re no longer offering the Viber Local Number (VLN) service.
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Jatin Dewangan
(@JatinDewangan2) reported
@ViberHelp Am facing a unknown problem.its not working no any message are coming and going .plz help! Many important data aren't recived last 12hr.
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Sangeeth
(@SangeethanYogar) reported
@Viber @ViberHelp I cant able to login my viber account
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Andy Watt
(@Andy_Watt) reported
@Viber My Q's: Why should someone/groups/organisations use Viber instead of Signal, Threema or other secure alternatives? Is it GDPR compliant and how does the service compare to alternatives including WhatsApp and what data does the app collect from users's devices.
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ViberHelp
(@ViberHelp) reported
@lilcrostinii @Viber You will need to monitor if the messages still arrive from the block contact after the workaround that we have suggested, and let us know if the issue reoccurs.