Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (29%)
• Connection (29%)
• App Crashing (21%)
• Multimedia (14%)
• Glitches (7%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sofia	Messaging	1 month ago
La Tour-de-Peilz	Connection	1 month ago
Greater Noida	App Crashing	2 months ago
Stuttgart	Messaging	2 months ago
Baguio	Messaging	2 months ago
Blagnac	Multimedia	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MegaBoss (@Mega_Halifax) reported 3 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  Photis Constantinou (@photiscon) reported 5 minutes ago

  @Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265

• 
  NYOle (@NYCOMch) reported 6 minutes ago

  @Viber Please can you help me?

• 
  gerard (@gerardmikhail) reported 9 minutes ago

  @ViberHelp hi can you guys help me with my viber. My account is blocked being suspected as spammer.

• 
  NYOle (@NYCOMch) reported 13 minutes ago

  @ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.

• 
  Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 13 minutes ago

  @Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work

• 
  BrktiCevap (@BrktiCevap) reported 14 minutes ago

  @Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.

• 
  乃し〇匚Ҡ 67 (@Ramane_Boda) reported 14 minutes ago

  @ViberHelp @Viber Hi! I already opened a support ticket about this issue, but I haven't received any response yet. Could you please check it or escalate the issue?

• 
  legally brown (@groovycamp) reported 15 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Naomi Brockwell priv/acc (@naomibrockwell) reported 16 minutes ago

  @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

• 
  Martin Velík (@kimosak) reported 20 minutes ago

  Hey @Viber, your support is a total joke. I have multiple tickets open (#17095464, #17095345, #17091433...) and nobody actually does anything to solve the issue. @ViberHelp is just a pathetic, broken bot that keeps repeating the same useless script in a loop. Fix your system! 🤬

• 
  Hara (@BlofinBD_Hara) reported 23 minutes ago

  @Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix

• 
  Temu_ridze™ (@Temu_ridze) reported 24 minutes ago

  @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

• 
  NYOle (@NYCOMch) reported 29 minutes ago

  @ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?

• 
  🫥yuki (@kristenwithk) reported 31 minutes ago

  @Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages

• 
  Sonia ✨ (@LadyCloud95) reported 32 minutes ago

  @ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.

• 
  George (@George189343130) reported 34 minutes ago

  @Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!

• 
  Токсоносецот 2.0 (@buturipol2) reported 35 minutes ago

  @ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.

• 
  Rafael Suarez (@rapsuarez) reported 39 minutes ago

  Hey @Viber, it's been 3 days since you blocked my number/account for no apparent reason. I've sent a report through help support twice already, still to no avail. How and when will this be fixed? Thanks.

• 
  rev 🩷 (@goodluckbabey) reported 42 minutes ago

  @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

• 
  George (@George189343130) reported 42 minutes ago

  @Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?

• 
  Rakuten Viber (@Viber) reported 44 minutes ago

  @rkyadavcouk @ViberHelp @Viber_India Hello, We’re sorry to hear about the trouble you’re experiencing with Viber. Since you’ve already reached out to Support, it’s recommended to continue the conversation with them — they should be able to help you with the right solution.

• 
  Greg Old (@gold27701) reported 45 minutes ago

  @ViberHelp There are three open tickets about this problem. You have an automatic response with no promised resolution

• 
  Pulkit Atray (@PulkitAtray) reported 45 minutes ago

  @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  NYOle (@NYCOMch) reported 47 minutes ago

  @Viber That’s what I got:”Hello, We have resolved this ticket, as we haven’t received your feedback in some time.” What feedback!? I wrote them about the issue and nothing was fixed, and now they send me this message. I don’t understand anything

• 
  Lavina PNY (@Lavipny) reported 47 minutes ago

  @Viber Customer service

• 
  Токсоносецот 2.0 (@buturipol2) reported 50 minutes ago

  @ViberHelp have you considered fixing your broken activation flows?

• 
  clars • HOONDORIKO • (@FrvrH00n) reported 55 minutes ago

  Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

• 
  W A Q U II🫥 (@eirahclee) reported 56 minutes ago

  @Viber Please I badly need help and you customer service is not replying

• 
  MegaBoss (@Mega_Halifax) reported 57 minutes ago

  @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!