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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Multimedia (40%)
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Connection (33%)
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App Crashing (13%)
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Messaging (13%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Székesfehérvár |
Multimedia | |
 Barcelona |
Messaging | |
 Harrisburg |
Connection | |
 Paranaque City |
Multimedia | |
| Cebu City |
Multimedia | |
| Marikina City |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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stshhh
(@Armendi) reported
@ViberHelp Hello i have an issue activating viber on a new phone
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Sonia ✨
(@LadyCloud95) reported
@ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.
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George
(@George189343130) reported
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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George
(@George189343130) reported
@Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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George
(@George189343130) reported
@ViberHelp you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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George
(@George189343130) reported
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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Pulkit Atray
(@PulkitAtray) reported
@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
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Pulkit Atray
(@PulkitAtray) reported
@Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
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Pulkit Atray
(@PulkitAtray) reported
@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
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John Albert
(@john_ny27) reported
@George189343130 @Viber I got similar issues earlier but mine was fixed by @Carolinewebtech he has a fix for this
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George
(@George189343130) reported
@Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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George
(@George189343130) reported
@Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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George
(@George189343130) reported
@Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?
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George
(@George189343130) reported
@Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!
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George
(@George189343130) reported
@ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!
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George
(@George189343130) reported
@Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!
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NYOle
(@NYCOMch) reported
@ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.
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NYOle
(@NYCOMch) reported
@ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?
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NYOle
(@NYCOMch) reported
@Viber Hello, can you help me with my issue?
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NYOle
(@NYCOMch) reported
@Viber Please can you help me?
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Sanjin Mandić
(@MandicSanjin) reported
@ViberHelp I have problem activating account. I am using your support, and i am getting automatic replies every time. Replies that dont help at all. How to fix this
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Nette Ponce
(@nettespm) reported
@Viber Has Viber Out Call gotten any better?. It's been a long time have not used it. It was so bad tgat it was a waste of credits/ money. Connection was bad and the credits keeps going down.
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Hatice ‘Deniz’ AVCI
(@HaticeDenizAVCI) reported
.@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.
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NYOle
(@NYCOMch) reported
@Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.
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NYOle
(@NYCOMch) reported
@Viber Yes, it says your account is blocked because you sent spam and there is a link to an article about it. But my mom didn’t any spam. She has this problem since the end of May, she opened her account long time ago, like many years ago and never had this problem before.
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NYOle
(@NYCOMch) reported
@Viber That’s what I got:”Hello, We have resolved this ticket, as we haven’t received your feedback in some time.” What feedback!? I wrote them about the issue and nothing was fixed, and now they send me this message. I don’t understand anything
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Lavina PNY
(@Lavipny) reported
@Viber Customer service
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NYOle
(@NYCOMch) reported
@Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.
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Bacon Fingered Bap Tosser 🔞
(@BunsOfHam) reported
@Viber @Sasa2022dj @ViberHelp I tried alternate numbers as I can’t log in with the number I registered with. Support said they’d restore it in three days, but it’s still not working.
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myhouseinnice
(@myhouseinnice1) reported
@ViberHelp Hello!! I am logged out of my Viber, deleted the app and redownloaded and now can’t activate 🥹 Can you help please?