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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (59%)
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Messaging (29%)
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Multimedia (6%)
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Sign in (6%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Khurram (@Khurram_EPM) reported
@ViberHelp hi, I am unable to use viber out calls (country code+92) for past few days. Is there an issue that needs to be resolved. Pls let me know.
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Travel (@eybb_aasm) reported
@ViberHelp Hello, Viber Team I don't know why, my Viber account is not working, can you help me to solve it?
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ZenscapePhoto (@ZenscapeP) reported from Edinburgh, Scotland
@ViberHelp I have not received any case numbers apart from that automatic email I screenshot. Would my phone number help? Thanks for looking into this btw.
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Kapoios Katitis (@KapoiosKatitis) reported
@Viber Viber updated itself and i lost all the converasation. Why did this happen? Is there a way to restore them if i never backed them up? Please someone answer because viber support site is very difficult to handle and my problem is not mention anywhere .#viber
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Sardukar 🇺🇦 #StandWithUkraine (@cryogenster) reported
I just love how @Viber treats their customers. Being loyal to them since the beginning of their existence they can't solve my issue with a new device registration. Basically, chatting back and fouth with a support team ends-up with a "wait for another 12hrs to try again". #viber
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Jeff Salazar (@jtsalazar_) reported
Is @Viber down? I can’t send images.
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c_bibi (@c_bibi) reported
There is something wrong with the latest update of @viber for windows 10. It keeps shutting down. Please check on this @ViberHelp.
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robynsussel (@robynsussel) reported
Hi again @ViberHelp and @Viber I opened a ticket on this & received the same reply about being blocked even though I'm *not* blocked. My husband is (different number). This is my ticket number #178675065. Can you please help us with this issue?
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Rahul Harchwani (@rahulharchwani) reported
@ViberHelp i a m using viber call out i am facing some issues can I get help to resolve it
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mapdevil 🇬🇷🏴 (@mapdevil) reported
@ViberHelp @Viber Nice you've labelled my problem as solved. All I got was a lecture on backups, which had nothing to do with my problem as I said I don't care about the content. It's your platform and you can't restore your own contact? Good that Zoom has a similar facility. I'll use that.
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Will Grayson (@GdoubleU92) reported
@ViberHelp @Viber I've done this and you keep sending me an automated response.....so will i receive an actual person to help resolve the issue?
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Richie Marquez (@r13hie) reported
@ViberHelp is Viber having issues today? I'm not getting any images.
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hacktechspy (@emmanue36370740) reported
@parkar_fahim @ViberHelp the only Help contact us on tiktok@hacktechspy
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jose k (@jo_se_k) reported
What's wrong @viber? Your latest update cannot open in windows 10. Is there some kind of a glitch? @ViberHelp
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Manapalayafah (@manapalayafah) reported
@viber why did you need to cut off so-called independent republics of Lugansk and Donetsk? You do understand, that there are plenty connections, still, between the western and eastern Ukraine? That relatives live by both sides, that mobile connection is not working between them?
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Bal krishna Phadera (@BalPhadera) reported
@ViberHelp Please help me to recover my old message and phone number. Old phone is lost and now connected to new phone.
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Jameh. (@jamieannerxx) reported
@Viber hi, can someone help me re: my viber account/number? it always pop up, “activation failed” and I cant use my viber. Hope someone can help me with this.
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Paul Carter (@PaultheCarter) reported
@Viber messages were failing to send and, after reinstalling app got an 'Activation' Failed error on registration. Help page suggests I contact you for help with this?
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Jeff Salazar (@jtsalazar_) reported
@ViberHelp I can’t send photos. Is there an ongoing issue?
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Aung Myo Kyaw (@amkbkk) reported
@Viber What's going on? Server down or something wrong??
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☆no.apologies☆ (@1daynearer) reported
Hey @Viber you've blocked my Dad 😭. I've logged a support ticket for him, can someone help us?! We need to get him back on the app!
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Adnan (@Adnanisherenow) reported
@Viber I can’t find information about viber-in calls and texts. Any help please
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Athena Eleftheriou (@Athena_E_) reported
@ViberHelp Please can someone help me, I believe my number has been blocked due to it being spam, but it's not spam its me. How can I get this resolved?
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Seldy Maulana Putra (@SelDeath) reported from Pademawu, Jawa Timur
@ViberHelp hello I'm having trouble activating failed when activating viber on number 081132243742
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Дніпро, BestAlex 🇺🇦✌️ (@BestAlex) reported
@Viber @ViberHelp My Viber +38068414xxyy on Android phone don't work since May, 20, 2022 - activation error. Please unlock my number and let me use Viber.
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D J P A U L (@djpauldb) reported
@ViberHelp @viber Fatal error in the application! Contacts cannot be added to the block list! I need immediate repair! (Version 17.6.1)
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Kapoios Katitis (@KapoiosKatitis) reported
@Viber Viber updated itself and i lost all the converasations. Why did this happen? Is there a way to restore them if i never backed them up? Please someone answer because viber support site is very difficult to handle and my problem is not mentioned anywhere .#viber
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Myrcelle (@Marcel13081325) reported
@Viber I'm trying to transfer my viber account to my new phone but it is sending the code to my old sim card which has no network service since I moved out of Ukraine, and data roaming is not working either.
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Tech lover (@techplusss) reported
@Viber hi, please can you help. I dont have access again to the registered number on my viber. Please can you help swap my number?
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Jason gunn (@siberian280) reported
@ViberHelp I seem to be having difficulties after trying to reinstall. Can anyone help me please?