Is Viber down?

Problems in the last 24 hours

Viber signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Connection (50%)
• Messaging (36%)
• Glitches (7%)
• Video (7%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Normanton	Connection	4 days ago
Guayaquil	Messaging	15 days ago
Guayaquil	Connection	17 days ago
Guayaquil	Video	20 days ago
Quezon City	Connection	21 days ago
Ljubljana	Connection	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aiman Ahmed (@AimanAhmed333) reported 9 minutes ago

  @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

• 
  Hara (@BlofinBD_Hara) reported 13 minutes ago

  @Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix

• 
  E.R.I (@myr_eri) reported 15 minutes ago

  @ViberHelp @Viber I have submitted multiple requests, but the issue is still not resolved. The support bot wasn't helpful at all. I really need urgent help with this. Could a human agent please look into my case? Ticket ID: 18420526 Thank you.

• 
  Zachary Hargrove (@WildWolfZach) reported 15 minutes ago

  @IamMarkLloyd @Viber Support isnt really helpful I got help from @BugExhume_

• 
  clars • HOONDORIKO • (@FrvrH00n) reported 18 minutes ago

  Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

• 
  Alaska (@alaskaaaaaaA13) reported 22 minutes ago

  @ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!

• 
  Jacob Chaddington (@TheChadSnap) reported 23 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Sky Khan (@SkyKhan78307740) reported 24 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  김태연 (@gimtaeyeon17004) reported 26 minutes ago

  @ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 26 minutes ago

  @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  J.Down (@isitwortharead) reported 27 minutes ago

  @Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.

• 
  . (@byineo) reported 27 minutes ago

  .@Viber @ViberHelp Are you all sleeping on the couch while your bot keeps blocking the users for no obvious reason. Fix please.

• 
  Greg Old (@gold27701) reported 28 minutes ago

  @ViberHelp There are three open tickets about this problem. You have an automatic response with no promised resolution

• 
  Jovana Halvorson (@JBStojakovic) reported 32 minutes ago

  @Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.

• 
  ✧ (@riarixiex) reported 33 minutes ago

  need help with Viber Support Ticket #18319954. I already replied to the support agent [Vincent], but my ticket was closed saying that you hadn’t heard back from me. Could you please review my ticket? @ViberHelp

• 
  Naomi Brockwell priv/acc (@naomibrockwell) reported 34 minutes ago

  @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

• 
  . (@byineo) reported 36 minutes ago

  @ViberHelp @Viber Already informed you that it is no help at all. Here is the latest ticket I opened. Ticket ID - 18260785. I won’t open a new one we all know it will be a waste of time again for sure

• 
  stshhh (@Armendi) reported 40 minutes ago

  @ViberHelp Hello i have an issue activating viber on a new phone

• 
  morescode (@morescode1) reported 41 minutes ago

  @ViberHelp @BarzanSadiq Hi my number was blocked pls help

• 
  Stewart M (@stewart_1974) reported 46 minutes ago

  Hi @ViberHelp! I submitted several support tickets regarding my account issue, but haven't received a resolution yet. Ticket ID: .#18689087. Could you please check and assist? Sent details via DM. @ViberHelp

• 
  Neil (@itsmeneiill) reported 46 minutes ago

  Hi @ViberHelp , it’s been a week since my Viber number was suspended by your automatic security process. Please check my Viber Support Ticket #18648308. I really need to use my Viber account. I hope you can assist me in resolving this issue as soon as possible. Thank you.

• 
  smokefree hub (@smokefree_hub) reported 49 minutes ago

  @ViberHelp Can an agent please check Ticket #18551996? We've been trying to get some support on our issue but no progress @ViberHelp

• 
  ahmed shaan nazeem (@shaan5806) reported 50 minutes ago

  @Viber i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  Eszter K. (@k_e_esther) reported 53 minutes ago

  @Viber Can you please help me activate Viber on my new iPhone? I keep going in circles with you. You keep sending me an SMS activation code, but I need a PHONE CALL to activate the app. This has been ridiculous!

• 
  MegaBoss (@Mega_Halifax) reported 56 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  W A Q U II🫥 (@eirahclee) reported 57 minutes ago

  @Viber Please I badly need help and you customer service is not replying

• 
  j ⁷ (@SUGAhaesseoyo) reported 58 minutes ago

  @Viber @ViberHelp can someone help me i'm having issues with your app

• 
  legally brown (@groovycamp) reported 58 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 60 minutes ago

  installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.

• 
  Primož (@primoz75) reported 60 minutes ago

  @Alliet_001 @Viber Need help of the assistance. They don’t reply on my ticket.