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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (44%)
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Messaging (33%)
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Multimedia (11%)
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Sign in (11%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zagreb |
Connection | |
 Mandaluyong City |
Connection | |
| Cabanatuan City |
Sign in | |
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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harkiwi
(@HarKiwi) reported
@pucko1994 @Viber Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Unic Sirfew
(@UnicSirfew) reported
@ViberHelp please help me to get any customer care staff or phone number to have chat with regarding very important justification regarding my viber account block
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Edin
(@extract0r) reported
@Viber what is happening with the #Viber ? Service is allways bad, can’t send photos, allways issues with messages…
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Julian Vigo
(@_JVigo) reported
@ViberHelp you have defrauded me? I bought a monthly plan but you won't let me use it. Fix this now! I have opened a ticket and written you. This is dishonest.
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Lynn
(@manangnanggal) reported
@ViberHelp @iloveyoucupkeyk @Viber Viber's not working for me either.
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Joms Arive
(@jomsupayt) reported
@ViberHelp @Viber But your customer service said that he can’t unblock my Viber due to spam. Please unlock my account because I need it to my work 🥹🥹🥹
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Julian Vigo
(@_JVigo) reported
@Viber @ViberHelp I am still awaiting your unblocking of the SERVICE I PAID FOR. MIGHT IT BE POSSIBLE THAT YOU PROVIDE THE SERVICE I PAID FOR. I OPENED A TICKET AND YOU HAVE IGNORED MY REQUESTS.
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Julian Vigo
(@_JVigo) reported
@ViberHelp you said yesterday to submit a ticket—I have submitted two. You haven’t responded to me. I need to use the phone service I paid for. Can you please address this?
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Julian Vigo
(@_JVigo) reported
@Viber I hope they are police alarms--you have blocked me and other users for using a service WE PAID for! This is criminal!!!
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RECOVERY_TECH
(@belayakristina) reported
@IbrahimNaaji @ViberHelp It’s a free service we don’t charge
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Long live 🇮🇳
(@AgNH3OH) reported
@ViberHelp I want to activate my account but I'm getting try again message again and again. Can you help?
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zeha⁷
(@taetekkyu) reported
@ViberHelp @Viber already contacted but still no help??
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Ihthisham 🇲🇻🇵🇸
(@ihthisharm) reported
@ViberHelp help?!
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Julian Vigo
(@_JVigo) reported
@Mohamme10996520 @Viber Have you heard back from them? I have the same problem. They are clearly defrauding the public.
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Vladimir
(@vladimircicovic) reported
@ViberHelp @lC1848 @Viber I will fix - send me admin user and password
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Unic Sirfew
(@UnicSirfew) reported
@ViberHelp @Viber please help me restore my account. It was blocked two days ago and despite opening a ticket, I got access to my account for a couple of mins only. I’m Please look into this matter urgently.
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D A N ⟭⟬ ⁷
(@iloveyoucupkeyk) reported
IS VIBER DOWN? @Viber @ViberHelp
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Mohamed Azeez 🇲🇻
(@Azeez4901) reported
@ViberHelp @Viber Yes that's all fine. But if the user is getting suspended on their usage, you should inform them when u disrupt the service. Your client didn't know what was happening till 2 days passed
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Dr.Artan Sadiku
(@SadikuDr) reported
@ViberHelp my account is blocked i need help to unblock it
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D A N ⟭⟬ ⁷
(@iloveyoucupkeyk) reported
@ViberHelp @Viber it seems i'm not the only one experiencing issues with viber right now. I see a lot of tweets.
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Long live 🇮🇳
(@AgNH3OH) reported
@ViberHelp If you can't help to activate your own product then who could help?
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Steve
(@Computer495) reported
hello @Viber I can't find contact information on your help pages. also absent is a suggestions link for future versions . I have an idea and request how does one get it through to you? 🤔
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GauravD
(@GD5166) reported
@Viber pl refund my amount problem in services not all countries that I required avaible in viber out @ViberHelp
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GauravD
(@GD5166) reported
@Viber pl refund my amount problem in services not all countries that I required avaible in viber out
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Vasim Daud
(@vasimdaud444) reported
@Viber When a message comes, there is no notification and when we open Viber, we know that the message has come. Very bad service
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Tom is Love ❼
(@egodollaric) reported
@Viber your push notifications on iPhone are broken these days, even background app refresh works with delay..
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Niraj Bhusal
(@nrjbhusal) reported
Viber works partially in China without using VPN, I have been able to make phone calls, send text messages. The only things that’s not working is sending attachments. #viber #china @Viber
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Julian Vigo
(@_JVigo) reported
@ViberHelp I have now written several times and it would seem that #viber takes money from clients through #applepay and then blocks our service. I am a journalist & I have 45 minutes to finish hours of work you robbed from me. I want a supervisor to email me. This is unethical & dishonest.
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Julian Vigo
(@_JVigo) reported
@Spyrossotiriad1 @Viber I have the same problem. I was blocked from calling. Did you get any response from them?
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shavra of house rivaulx
(@Starshadow) reported
@momblogger @Viber My HS batch groups are all on Viber, a majority of other folks are on Messenger (with all of Meta/FB issues on security). Believe it or not, texting works for me as well. If I could stick to one app, it would be anything but an FB app. Some of my foreign friends agree.