1. Home
  2. Companies
  3. Viber
Viber

Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  • 41% Connection (41%)
  • 18% Multimedia (18%)
  • 18% Messaging (18%)
  • 12% App Crashing (12%)
  • 6% Sign in (6%)
  • 6% Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

CityProblem TypeReport Time
Baguio Messaging 1 day ago
Blagnac Multimedia 8 days ago
Hamburg Messaging 21 days ago
Athens App Crashing 25 days ago
Budapest Multimedia 28 days ago
Ramat Gan Connection 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • KolyaPV
    Nick Koks (@KolyaPV) reported

    @ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.

  • JerryMostlySad
    Kynder Bueno (@JerryMostlySad) reported

    @ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?

  • m_shaathy
    Mariyam Shaathiya (@m_shaathy) reported

    @Viber "URGENT HELP: My Verified Business account (+9607668115) has been blocked since March 1st. I am a Verified Admin since 2019 with 2,736 members. Ticket [WRJ0K6-542LM]. No human has replied to my proof for 9 days. This is hurting my business. Please help me get a manual review!

  • thatdynodayo
    Totally Wandering Dinosaur (@thatdynodayo) reported

    @Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?

  • jack_s_hewson
    Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported

    @Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work

  • temmyharyono
    Temmy Haryono (@temmyharyono) reported

    @huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues

  • agath_alex
    Alexander (Alexandros) Agathos (@agath_alex) reported

    @NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.

  • Chorteyyy
    Sameer 🇲🇻 (@Chorteyyy) reported

    @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • George189343130
    George (@George189343130) reported

    @ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!

  • HaticeDenizAVCI
    Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported

    .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

  • euphor_G
    euphor_G (@euphor_G) reported

    @daddyblondlegs @Viber I had same issues days back but,with the help of @Webtooncoin90 company they helped me recovered my hacked account back and I can now access my account back as normal you can message them for help

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and no communication, leaving you unable to connect to family and friends!

  • jade_banzuelo
    Marlon Jade Banzuelo (@jade_banzuelo) reported

    One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.

  • __x__Kill3r__x_
    Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported

    @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

  • Antonik1983
    Anton Grigorevich (@Antonik1983) reported

    @Viber hello. I didn’t have time to register in Viber when I was immediately blocked. Help me, please

  • nashgalang
    Nash (@nashgalang) reported

    @ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.

  • juzhnjak
    Milan Veljković (@juzhnjak) reported

    @ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.

  • BlofinBD_Hara
    Hara (@BlofinBD_Hara) reported

    @Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix

  • jade_banzuelo
    Marlon Jade Banzuelo (@jade_banzuelo) reported

    @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp @Viber The first letter was answered in 6 hours. On the second letter, I added all the information that I asked for, there is still no answer! 5 hours have passed! Please help. Support Ticket #15013605

  • chuck__md
    Charles Galang (@chuck__md) reported

    @ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks

  • JBStojakovic
    Jovana Halvorson (@JBStojakovic) reported

    @Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.

  • denixxbaykin
    denixx baykin (@denixxbaykin) reported

    @Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

  • AimanAhmed333
    Aiman Ahmed (@AimanAhmed333) reported

    @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

  • Yperixitikos
    Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported

    @ViberHelp viber is down ?

  • FrvrH00n
    clars • HOONDORIKO • (@FrvrH00n) reported

    Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!

  • zoey_samuel
    Zoey Samuel (@zoey_samuel) reported

    @RiforceTrade @Viber i was really pissed when i had similar issues, support did not even consider my complains i wrote them so many time and many tickets were left unattended I was recommended to #tech.hackpro on instagram He got mine perfectly fixed fast with everything safe

  • naomibrockwell
    Naomi Brockwell priv/acc (@naomibrockwell) reported

    @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is