1. Home
  2. Companies
  3. Viber
Viber

Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  • 39% Connection (39%)
  • 22% Messaging (22%)
  • 17% Multimedia (17%)
  • 11% App Crashing (11%)
  • 6% Sign in (6%)
  • 6% Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

CityProblem TypeReport Time
Stuttgart Messaging 3 days ago
Baguio Messaging 5 days ago
Blagnac Multimedia 11 days ago
Hamburg Messaging 24 days ago
Athens App Crashing 28 days ago
Budapest Multimedia 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • NYCOMch
    NYOle (@NYCOMch) reported

    @Viber Hello, can you help me with my issue?

  • euphor_G
    euphor_G (@euphor_G) reported

    @daddyblondlegs @Viber I had same issues days back but,with the help of @Webtooncoin90 company they helped me recovered my hacked account back and I can now access my account back as normal you can message them for help

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • katibabybra
    Katipunerang Naka Baby Bra (@katibabybra) reported

    Hi @viber @ViberHelp can you please fix the bug where the app automatically scrolls to the bottom of the page when you're scrolling at the top? It's infuriating, honestly. This has been an issue for many years now and it seems like it just falls on deaf ears.

  • Mirovich1958
    Наталия Немирович-Данченко (@Mirovich1958) reported

    @ViberHelp Hello! I'm asking for help. I reinstalled Viber and can't activate it. It says my number is blocked. My number was blocked on March 22, likely because I exceeded the allowed message limit. I was only forwarding messages to subscribers, though I had previously initiated

  • Lady_issa21
    issa marie L. aragon (@Lady_issa21) reported

    @huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

  • thelastheiress
    Belle (@thelastheiress) reported

    @Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue

  • KolyaPV
    Nick Koks (@KolyaPV) reported

    @ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

  • buturipol2
    Токсоносецот 2.0 (@buturipol2) reported

    @ViberHelp have you considered fixing your broken activation flows?

  • morescode1
    morescode (@morescode1) reported

    @ViberHelp My number is blocked. Pls help

  • darav
    dara.v (@darav) reported

    @Viber hi , having trouble getting access code to activate Viber account . Call not coming through

  • George189343130
    George (@George189343130) reported

    @Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?

  • PulkitAtray
    Pulkit Atray (@PulkitAtray) reported

    @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

  • PulkitAtray
    Pulkit Atray (@PulkitAtray) reported

    @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

  • funkyuname
    Ivan Ivanov (@funkyuname) reported

    Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

  • thatdynodayo
    Totally Wandering Dinosaur (@thatdynodayo) reported

    @Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?

  • pe47pp
    pe47pp (@pe47pp) reported

    @ViberHelp tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me

  • AimanAhmed333
    Aiman Ahmed (@AimanAhmed333) reported

    @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

  • Chorteyyy
    Sameer 🇲🇻 (@Chorteyyy) reported

    @ViberHelp @SUGAhaesseoyo @Viber I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

  • pe47pp
    pe47pp (@pe47pp) reported

    @Viber tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me

  • m_shaathy
    Mariyam Shaathiya (@m_shaathy) reported

    @Viber "URGENT HELP: My Verified Business account (+9607668115) has been blocked since March 1st. I am a Verified Admin since 2019 with 2,736 members. Ticket [WRJ0K6-542LM]. No human has replied to my proof for 9 days. This is hurting my business. Please help me get a manual review!

  • gerardmikhail
    gerard (@gerardmikhail) reported

    @ViberHelp hi can you guys help me with my viber. My account is blocked being suspected as spammer.

  • Elvis_cyberspy
    Elvis (@Elvis_cyberspy) reported

    @araDaraBlue @ViberHelp Message me directly for help

  • Elvis_cyberspy
    Elvis (@Elvis_cyberspy) reported

    @daddyblondlegs @Viber Message me directly for help

  • photiscon
    Photis Constantinou (@photiscon) reported

    @Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

  • iamtjazcizej
    Iamtjazcizej (@iamtjazcizej) reported

    @ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.

  • blb28nbg
    BLB28NBG (@blb28nbg) reported

    @Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???