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Viber status: messaging issues and outage reports

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Full Outage Map

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  • 33% Connection (33%)
  • 22% Messaging (22%)
  • 17% Multimedia (17%)
  • 17% App Crashing (17%)
  • 6% Sign in (6%)
  • 6% Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

CityProblem TypeReport Time
Greater Noida App Crashing 6 days ago
Stuttgart Messaging 12 days ago
Baguio Messaging 13 days ago
Blagnac Multimedia 20 days ago
Hamburg Messaging 1 month ago
Athens App Crashing 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • ES_mastertrader
    Sasa (@ES_mastertrader) reported

    @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

  • PulkitAtray
    Pulkit Atray (@PulkitAtray) reported

    @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

  • TheChadSnap
    Jacob Chaddington (@TheChadSnap) reported

    @NYCOMch @Viber Lmao I am having this SAME exact issue

  • gold27701
    Greg Old (@gold27701) reported

    @ViberHelp There are three open tickets about this problem. You have an automatic response with no promised resolution

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

  • randomlangito
    Random lang (@randomlangito) reported

    @mmplanas @Viber Was this resolved? I am having the same trouble right mow but all I get was the same message that they wont unblock my account

  • isitwortharead
    J.Down (@isitwortharead) reported

    @Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.

  • morescode1
    morescode (@morescode1) reported

    @ViberHelp My number is blocked. Pls help

  • BrendaMartine_
    Brenda Martinez (@BrendaMartine_) reported

    @000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.

  • Thebest787
    Thebest (@Thebest787) reported

    @daddyblondlegs @Viber I got recommended to this guy @hack_tech55 here on Twitter who help me fixed mine

  • SpbAthens
    SpbAthens (@SpbAthens) reported

    @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

  • JBStojakovic
    Jovana Halvorson (@JBStojakovic) reported

    @Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.

  • funkyuname
    Ivan Ivanov (@funkyuname) reported

    Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

  • KolyaPV
    Nick Koks (@KolyaPV) reported

    @ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.

  • jade_banzuelo
    Marlon Jade Banzuelo (@jade_banzuelo) reported

    One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.

  • Kovalchuk081076
    Іван (@Kovalchuk081076) reported

    @Viber A day has passed and you didn't help with the solution???????

  • coinprof
    Cryptocrat (@coinprof) reported

    @ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.

  • pe47pp
    pe47pp (@pe47pp) reported

    @Viber tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me

  • BlofinBD_Hara
    Hara (@BlofinBD_Hara) reported

    @Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!

  • isitwortharead
    J.Down (@isitwortharead) reported

    @ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.

  • thelastheiress
    Belle (@thelastheiress) reported

    @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • Elvis_cyberspy
    Elvis (@Elvis_cyberspy) reported

    @araDaraBlue @ViberHelp Message me directly for help

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @ViberHelp Results? You guessed it! Zero! Only comes to prove that customer service does not exist at @Viber

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

  • grok
    Grok (@grok) reported

    @yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?

  • HuwaidiMH
    محمد حسين آل هويدي (@HuwaidiMH) reported

    Why is @Viber is too complicated to install? It's daunting. I have been trying to install it for two days, but with no avail! Just make it simple and don't over complicate the issue. This thwarts people from getting hooked. Simplicity is the best feature of an app @ViberHelp