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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (40%)
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Connection (40%)
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Multimedia (10%)
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Sign in (10%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zagreb |
Connection | |
 Mandaluyong City |
Connection | |
| Cabanatuan City |
Sign in | |
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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PBB News Access
(@PBBNewsAccess) reported
Hello, no replies on my email yet. I can't restore my backed up viber data from iPhone XR to my new iPhone 12. What could be the problem? @ViberHelp @Viber
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Kaitlyn Kennedy
(@kaitlynk98) reported
@ViberHelp I did that already and it got me nowhere. It's been the worst possible service I could've asked for.
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Krish
(@Krish72580980) reported
@ViberHelp Dear Team my number is +9609160025 and i have sent several messages to above link its says cannot unblock. I need a support.Please help me to unblock my account
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A
(@mystery_10121) reported
@ViberHelp how long do I have to after submitting a ticket, since it’s Friday?? Is 24/7 help service because I need my issue resolved ASAP
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ABDUR RAZZAK
(@ABDURRAZZAKKST) reported
@Viber I made a viber to talk for free for 7 days but after some time the block is showing. What is the solution? What if you unblock? plz help me
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Merkle Tree
(@merkle_tree) reported
@Viber App not working on Ubuntu 21.04
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.
(@pmtw0) reported
@ViberHelp You blocked my number and account. This is unfair. The reason why I changed number and account is because I want others to see my number for professional or business use only, not my personal number. I'm disappointed with your service.
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Ростислав Салабай
(@rostyslav999s) reported
@viber please look into this issue
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Yetta Wood
(@YettaWood) reported
@ViberHelp I haven’t been able to send messages all morning. And I deleted the app and reinstalled it then EVERYTHING was deleted! Please help.
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Paulina Marasigan
(@majiMarasigan) reported
@ViberHelp Hello! trying to resolve an issue on our viber account is there anyone who can help us?
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Zhenyu
(@Zhenyu13) reported
@Viber I have pay a viber out, but it can not work !!! I can not see the service.
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Krish
(@Krish72580980) reported
@ViberHelp Only the way to have easy communictaion is here please help me
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Krish
(@Krish72580980) reported
@ViberHelp @ViberHelp I have sent wishes to all my contacts on EID Festival and Viber has blocked my account. I asked your Viber support but they also not helping to unblock my account. This account is used for all my Business activities and im in trouble now. please someone help me.
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Duha
(@DuhaLopez) reported
@Viber Hi, I purchased the International package and all my calls to Indonesia fail.Please help!
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OE7REH Oliver
(@oe7reh) reported
@ViberHelp servers down? Messages weren't delivered since hours.
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Rajaram Ganesan
(@rajaramnagudi) reported
@Viber what's happened Viber app not working last 1/2hours
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PBB News Access
(@PBBNewsAccess) reported
Hello, no replies on my email yet. I can't restore my bavkrd up viber data from iPhone XR to my new iPhone 12. What could be the problem? @ViberHelp @Viber
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Paulina Marasigan
(@majiMarasigan) reported
Worst messaging app @Viber @ViberHelp. Terrible customer service too.
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PBB News Access
(@PBBNewsAccess) reported
Hello, please reply to my email. My ticket number is #1456707885. I can't restore my backed up viber data from iPhone XR to my new iPhone 12. There is no "Restore now" option in my iPhone 12. What could be the problem? @ViberHelp @Viber
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Samarth
(@Samarth_93) reported
@ViberHelp I'm having some issues with my display picture on the app, please dm me, need to get it fixed. Thanks!
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Liridon Halili
(@LiridonHalili_) reported
@ViberHelp Hello! Two days ago I have sent many messages, congratulations for Eid to my friends. But my number is blocked for it. I have deleted my Viber and I have reinstall, but now I cant’t activate. Please, help me and back my Viber nr, My job depends from this nr. Thank you!
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Ростислав Салабай
(@rostyslav999s) reported
@BareGamer @ViberHelp I don't think that it would help, but thanks for the suggestion
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Mayora
(@Austriariz) reported
@ViberHelp @Krish72580980 My viber account was also reported for spam. Please help me unblock it.
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Mayora
(@Austriariz) reported
@ViberHelp @Krish72580980 I already did these and it says that I am blocked because of spamming. Please help me unblock my account
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Paulina Marasigan
(@majiMarasigan) reported
@ViberHelp This is such terrible customer service. No compassion. May you be cursed in the years to come.
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Duha
(@DuhaLopez) reported
@ViberHelp @Viber Answer did not help
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PBB News Access
(@PBBNewsAccess) reported
@EdMahfuz @ViberHelp Hi, stumbled into this tweet because I have the same problem 😫 did this get solved? If so, how? :(
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Bojiesouth
(@bojiesouth) reported
@ViberHelp Why is answering inquiry getting tag as spamming? Spamming is randomly sending messages to people. In my case. I am being asked,i am not sending randomly they are inquiring for my service. That, i need to reply.. Its not random. . . Can u help? Its crazy.
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Fatdog123ty
(@fatdog123ty) reported
@reyynerp @Viber Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Paulina Marasigan
(@majiMarasigan) reported
@ViberHelp Livelihood is dependent on your messaging service. How can your company be so cruel with no proof to show that we violated anything?