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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (35%)
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Messaging (28%)
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Connection (24%)
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Multimedia (7%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging | |
| Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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kate lopez
(@DavinchiIdris) reported
@lljlpjdcajlgo @ViberHelp Dm @DavinchiIdris for a quick fix
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Useless Tweets
(@H_SfagiTwnAmnwn) reported
@ViberHelp Thanks for the help. My account got unblocked this morning. However after sending a few messages to my wife and a person from work it got blocked again for no reason again.
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(@carlosapurco) reported
I need help @ShieldVoC to get my @Viber +9609765475 unblocked. @ViberHelp you did it again. I was just forwarding requested messages to 8 clients and you blocked me! #InconvenientViber #WorstCustomerService #UnblockMyAccount
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anne🤍
(@gutierrezanne14) reported
need help. I can’t send photos to my colleague. @Viber @ViberHelp
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Justin
(@justENGRoyCE) reported
@ViberHelp help! I can't receive log in code via call/sms.
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🕊️
(@Khonki4) reported
@Viber Hello, where can tell my problem to be solved? I can make any text edition in my beta app. Please help me. I use Viber a lot but it keeps crashing. Help me please.
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kate lopez
(@DavinchiIdris) reported
@MohammedUa8 @ViberHelp Dm @DavinchiIdris for a quick fix
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ViberHelp
(@ViberHelp) reported
@airabugna @Viber We are at your service at all times!
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Ross Stovall
(@rstovalljr) reported
@Viber my number was marked as spam just now. why?! i've only messaged a handful of people. is this due to the technical issue you had?
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🕊️
(@Khonki4) reported
@Viber Hey .. my Viber is missing text design in beta version. Please help 🥺 can't bold words anymore.
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kate lopez
(@DavinchiIdris) reported
@Nehal__Ali @ViberHelp Dm @DavinchiIdris for a quick fix
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altiganabio
(@Salutarijo) reported
@Viber Fix the bug, a notification appears that I have a message, and when I enter the messages I don't. This has been going on for almost a month
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Anselor Dumpac
(@DumpacAnselor) reported
@Viber helo viber, what is the problem with my viber on my PC I can't send files anymore.
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altiganabio
(@Salutarijo) reported
@Viber Fix the bug, a notification appears that I have a message, and when I enter the messages I don't. This has been going on for almost a month
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Ramzeet kusmi
(@KusmiRamzeet) reported
@ViberHelp I don't have big issue just my aap is not working to send photos on Viber.. it's just loading loading and 😞..!!
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Ростислав Салабай
(@rostyslav999s) reported
@ClioVip @ViberHelp Do you still need help?
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ViberHelp
(@ViberHelp) reported
@airabugna @Viber We are at your service at all times!
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Ростислав Салабай
(@rostyslav999s) reported
@WhatsApp @Viber you guys are behind your competitors in security regards. Please add end to end encrypted backups, and 2fa for login, that you have promised to add for a while now
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Froi Rabatan
(@batfroi) reported
@ViberHelp the issue is still need to fixed. Still unable to load new messages even after reboot of device
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Ramzeet kusmi
(@KusmiRamzeet) reported
@Viber Im unable to send my photo through viber !!! I need help!! What's the problem!!
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kate lopez
(@DavinchiIdris) reported
@Ouy36673083 @ViberHelp Dm @DavinchiIdris for a quick fix
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Su Ivan
(@SuIvan6) reported
@Viber I just logged out and can't login any more!!!
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Thoha Ali
(@ThohaAli) reported
@ViberHelp to use viber today very difficult are u having any technical issues
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Mitchy
(@heymiyatch) reported
@ViberHelp @Viber I don't understand why it was reported as spam since my number is new. I can't afford getting a new number again because I'm using this for work. Please help
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Useless Tweets
(@H_SfagiTwnAmnwn) reported
@ViberHelp After activating my new phone number , i sent 4 messages to people i know about deleting my old number. After that my account got blocked for spam. I am trying 4 days now to resolve the issue, opening tickets asking what i must provide for the issue to be solved. I get
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(@carlosapurco) reported
@ShieldVoC can you help me send across the message to @Viber @ViberHelp for blocking my number again? I just forwarded messages to 8 of my clients because of their phone enquiries and now they blocked my number again. #BadExperience #WorstCustomerService #InconvenientViber
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ViberHelp
(@ViberHelp) reported
@gutierrezanne14 @Viber Hey! Due to a slight technical issue, some in-chat services are slower than usual. Please turn your device off and back on again. If the issues persist, please wait for an hour to allow time for the fix to be applied globally!
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Mauro
(@Mauro63475414) reported
@Viber vibers messages are late, there is a big deelay. Calls are late too, deelayed too long and is not calling the person everytime even both on network. Please resolve this problem, the app is about communication, and temporarly is impossible to send messages or call...
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🎈balloonicorn🎈
(@QueenOfLesbania) reported
Hey @Viber. Is there an issue with Google pixel 3A vs. Samsung galaxy s10? For the past month-ish, this happens almost every other call: about one minute into the convo, my wife can't hear me, and we have to hang up and call back.
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David
(@UpstartCoffee) reported
from
Wellington City, Wellington
@Viber I use your service and I pay for calls out. Why do I see advertisements in the app?