Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Connection (33%)
- Messaging (22%)
- Multimedia (17%)
- App Crashing (17%)
- Sign in (6%)
- Glitches (6%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Greater Noida
|
App Crashing | 9 days ago |
 Stuttgart
|
Messaging | 15 days ago |
 Baguio
|
Messaging | 16 days ago |
 Blagnac
|
Multimedia | 22 days ago |
|
Hamburg
|
Messaging | 1 month ago |
 Athens
|
App Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Iamtjazcizej (@iamtjazcizej) reported@ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.
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Lavina PNY (@Lavipny) reported@Viber Customer service
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pe47pp (@pe47pp) reported@Viber tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me
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Alexander (Alexandros) Agathos (@agath_alex) reportedinstalling the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
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Sameer 🇲🇻 (@Chorteyyy) reported@Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Denys Kulchytskyi (@KulchytskyiD) reported@Viber @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.
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Temu_ridze™ (@Temu_ridze) reported@ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone
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Sonia ✨ (@LadyCloud95) reported@ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.
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morescode (@morescode1) reported@ViberHelp @BarzanSadiq Hi my number was blocked pls help
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Mick Basa (@MickBasa) reported@ViberHelp @Viber hi - i raised two tickets but still no response. Can somebody help? Thanks
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محمد حسين آل هويدي (@HuwaidiMH) reportedWhy is @Viber is too complicated to install? It's daunting. I have been trying to install it for two days, but with no avail! Just make it simple and don't over complicate the issue. This thwarts people from getting hooked. Simplicity is the best feature of an app @ViberHelp
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AaMaldives (@Al_Maldives) reportedHey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this
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sofy (@hofy_sofy) reported@ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks
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Thebest (@Thebest787) reported@daddyblondlegs @Viber I got recommended to this guy @hack_tech55 here on Twitter who help me fixed mine
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MegaBoss (@Mega_Halifax) reported@ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?
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MegaBoss (@Mega_Halifax) reported@Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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Charles Galang (@chuck__md) reported@ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks
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BLB28NBG (@blb28nbg) reported@Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???
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Sanjin Mandić (@MandicSanjin) reported@ViberHelp I have problem activating account. I am using your support, and i am getting automatic replies every time. Replies that dont help at all. How to fix this
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Бойчев Алексей (@pro100jiexbl4) reported@ViberHelp help me to unblock my account pls🙏
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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MegaBoss (@Mega_Halifax) reported@ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?
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Magdalena Laskowska (@sasalka0808) reported@ViberHelp @Viber @Viber Thank you. I already have an open ticket (#15963193), but the issue is still unresolved. My account remains restricted and I still cannot send messages. Please escalate the existing ticket.
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MegaBoss (@Mega_Halifax) reported@ViberHelp Results? You guessed it! Zero! Only comes to prove that customer service does not exist at @Viber
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Photis Constantinou (@photiscon) reported@Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.
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Dardan Beqiri (@dardbeqiri) reported@ViberHelp & @Viber Can someone from the tech support who does actually read emails take a look at my issue Viber Support Ticket #12567284
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NYOle (@NYCOMch) reported@ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.
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Bacon Fingered Bap Tosser 🔞 (@BunsOfHam) reported@Viber @Sasa2022dj @ViberHelp I tried alternate numbers as I can’t log in with the number I registered with. Support said they’d restore it in three days, but it’s still not working.
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गजेन्द्र वीर खत्री JBR (@gajadhamme) reportedHello @Viber what's wrong with your calling service??
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Boris Balaban (@BalabanBoris) reported@Viber you are the worst messenger i have ever used. Today you blocked my profile, but I only use it to contact my landlord. Your stupid website says "contact us if this is an error". However, it does not have a support button and you prohibit receiving messages in all social.