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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (44%)
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App Crashing (22%)
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Multimedia (11%)
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Messaging (11%)
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Sign in (11%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
App Crashing | |
 Ambato |
Sign in | |
 Los Angeles |
Connection | |
 Székesfehérvár |
Multimedia | |
 Barcelona |
Messaging | |
| Harrisburg |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Ленка
(@djvitaminka) reported
@ViberHelp can I text someone for a help? i have some trouble with you viber
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Ally caff
(@allycaff1987) reported
@ViberHelp Everytime I try to restore a back up it gets to 1% and crashes on iPhone. Any idea how to fix it?
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Usf
(@__Usf) reported
@ViberHelp I did open a ticket and the answer is that my number is blocked and no way to unblock, and no way to have someone on chat or by Phone to discuss this problem. Help !
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n66ryw8dv4
(@n66ryw8dv4) reported
Hi @ViberHelp How can I contact your customer support? I was able to use it for a few hours earlier today but suddenly my account got blocked. I submitted a ticket but my number is still blocked. Can you please help me? I have to contact someone via @Viber Thanks. #viber
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Prashant Mishra
(@Prashan09580405) reported
@ViberHelp I am experiencing most pathetic customer service with you . Your customer support is not even replying to my mails. Is this the way to treat your customers.
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Sanjin Malesevic
(@SanjinMalesevic) reported
@ViberHelp My grandma accidentally blocked my temp @Viber account while traveling in Europe & even after I helped her to unblock me, I still can’t message her or anyone else for that matter because Viber apparently flagged down my account. That’s beyond dumb.
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Michael Bryan
(@michaelbryart) reported
@Viber I need help restoring my data. I backed up yesterday and now i cannot restore it from new number. So i went back to my old number and tried to restore it but while restoring its getting crash. Please send help and not those crap article saying “is this helpful?” 🤬
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp Some actual help would be great please. I DIDN'T RECIEVE AN ACTIVATION CODE AND NEXT I'M BLOCKED WTF. its been nearly 2 months. Nothing. You guys don't care about anyone who uses your app. #usewhatsapp
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ViberHelp
(@ViberHelp) reported
@Reeddaoud @Viber Hi, Sorry for any inconvenience, the translation service should be back already. Please try using it again now.
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Jane Nicholson
(@Janenicholson09) reported
@michaelbryart @Viber oh am so sorry this happened to me once but I got it fix with the help of 👉👉👉(dvosscyberspy)👈👈👈 on Instagram he his the best for the job and trustworthy
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Danny Vu
(@kitkatlover2016) reported
@Viber Hi Viber I'm having trouble activating my viber account & they didn't send me a code.
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Ibrahim Shinbira
(@IShinbira) reported
@Viber hi, the activation failed for some reason, can you help
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Rain
(@PurpleRain04) reported
Dear @Viber please fix your desktop/Windows app. Keeps crashing. Have already installed and reinstalled it several times.
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Mg Marna(Myittha)
(@marna_mg) reported
@ChrisBe87 @Viber My instagram has error.😢
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Alexander
(@Alexand0135) reported
@horeesheettt @Viber My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Y.Z.
(@dmm_yz) reported
@ViberHelp Hi @ViberHelp @Viber unblock and activate my account. It's my first time using it yet you labeled my account as "source of SPAM". Please fix it :(
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Alexander
(@Alexand0135) reported
@aliAlki80504133 @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Y.Z.
(@dmm_yz) reported
@ViberHelp my account it's blocked, ticket says that my account was" blocked for spam or unusual activity". But i didn't do nothing unusual, use this number from years. It's my first blocking plz help
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Vincent Sevilla
(@vincesev) reported
@ViberHelp hi viber. Need assistance please with activation problem. Created tickets but just receiving automated replies.
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Michael angelo amarante
(@AthenagAmarante) reported
@ViberHelp hello pls help me for understand for my problem in my app new user here
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Y.Z.
(@dmm_yz) reported
@ViberHelp Hey Viber, can't login my account, can i talk with somebody from support, because i used the contact form and no answer @ViberHelp 🙏🙏
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Sarita
(@Sarita17407228) reported
@ViberHelp I can login to my viber account . The activation is always failed.plzzzzzzzzz guide me how to solves that. Uninstall ,reinstall already tried
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Alexander
(@Alexand0135) reported
@BandelM @ViberHelp My Viber account was down days back ..but i got it recovered with the help of DOUX_UNLOCK on INSTAGRAM, try contacting him his gonna be of great help
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Harry
(@Harry_Bonkers) reported
@ViberHelp @ViberHelp there is no option to open a ticket. Just links to other troubleshooting issues besides the one i am asking about. Do you have a solution for restoring the desktop version entire history to the mobile android version?
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp Have sent several tickets to get help on a syncing issue on a new device account and it’s still unresolved - replies don’t address the actual issue. What to do here?
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Jim
(@jim4wvu) reported
@ViberHelp okay the translation service in the app isn’t working.
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H1kzetil
(@h1kzetil) reported
@ViberHelp Hello! My activation failed, it says that I was blocked for sending spam, even though I did not send it! Help me please
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp 2 months now and no customer service, no replies. All automated. #CustomerService
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Daniel Klimovich
(@danielklimovich) reported
@Viber I barely used your service and your system blocked me and now I can’t contact my aunt. I contacted you on your website and got an automated response that nothing can be done. I was WRONGFULLY blocked!
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Rupesh
(@JoShi0109) reported
@ViberHelp my account got blocked for reasons unknown! I was creating a viber community for my office purpose and got blocked! Can you help with that please! Its the only number i use. 80% of my work is done via viber. #help plzzz