Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Connection (47%)
- Multimedia (12%)
- App Crashing (12%)
- Messaging (12%)
- Sign in (12%)
- Glitches (6%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg
|
Messaging | 9 days ago |
 Athens
|
App Crashing | 13 days ago |
 Budapest
|
Multimedia | 16 days ago |
 Ramat Gan
|
Connection | 17 days ago |
|
Lefkáda
|
App Crashing | 18 days ago |
 Belgrade
|
Glitches | 20 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jovana Halvorson (@JBStojakovic) reported@ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.
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Mark Sims (@sims248) reported@000xdi @Viber I’m really sorry this happened to you. I went through something similar and the only team that actually responded fast and explained things clearly was @AutopsyMainnet. They don’t make fake promises they assess the case properly and guide you step by step. Reach out to them for real help and support.
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George (@George189343130) reported@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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Ivan Ivanov (@funkyuname) reportedHi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)
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King Navin (@itskingnb) reported@Viber @Viber_India are you not going to help???
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SpbAthens (@SpbAthens) reported@Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone
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Thebest (@Thebest787) reported@daddyblondlegs @Viber I got recommended to this guy @hack_tech55 here on Twitter who help me fixed mine
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Jacob Chaddington (@TheChadSnap) reported@NYCOMch @Viber Lmao I am having this SAME exact issue
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John Albert (@john_ny27) reported@George189343130 @Viber I got similar issues earlier but mine was fixed by @Carolinewebtech he has a fix for this
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Jovana Halvorson (@JBStojakovic) reported@Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.
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Katipunerang Naka Baby Bra (@katibabybra) reportedHi @viber @ViberHelp can you please fix the bug where the app automatically scrolls to the bottom of the page when you're scrolling at the top? It's infuriating, honestly. This has been an issue for many years now and it seems like it just falls on deaf ears.
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Hussain (@Hussain99066915) reported@ViberHelp @tracyplantlady Hi, please help me. My viber number gor blocked.
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niko (@nikovelas) reported@Viber my account was blocked. Help please.
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dara.v (@darav) reported@Viber hi , having trouble getting access code to activate Viber account . Call not coming through
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Belle (@thelastheiress) reported@Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue
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محمد حسين آل هويدي (@HuwaidiMH) reportedWhy is @Viber is too complicated to install? It's daunting. I have been trying to install it for two days, but with no avail! Just make it simple and don't over complicate the issue. This thwarts people from getting hooked. Simplicity is the best feature of an app @ViberHelp
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Токсоносецот 2.0 (@buturipol2) reported@ViberHelp have you considered fixing your broken activation flows?
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Anton Grigorevich (@Antonik1983) reported@Viber hello. I didn’t have time to register in Viber when I was immediately blocked. Help me, please
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George (@George189343130) reported@ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!
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CLAUDIA CASILLAS (@CLAUDIA33910716) reported@Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport
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MegaBoss (@Mega_Halifax) reported@Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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Özlem değil İzlem (@IzlmY) reported@Viber You blocked my viber account for no reason and you said you won't be able to unblock it. How? Please help!
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Temmy Haryono (@temmyharyono) reported@huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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George (@George189343130) reported@Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!
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Kim (@Kim_in_TO) reported@ViberHelp please help. You must be able to do something instead of sending me canned replies
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Jhesa (@jhesacj43) reported@Viber need help please. I cannot retrieve my chat history from my old phone to my new phone. I am trying to scan the QR Code to my old phone using my new phone but it shows unable. I already tried updating the app, restarting both phones but still unable to scan QR Code.
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Laith Ali (@Laith9A) reported@Viber Please help me
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#47 has 9 Lives (@9LivesBishes) reported@Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.
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kavai_musera (@MuseraKavai) reported@Viber hello, I have had multiple account registrations attempts but unsuccessful. Kindly assist in resolving the issue from your end.
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Mari Maria Mercedes Bench (@Momopopohehe) reported@ViberHelp hi, I am trying to transfer my viber to a different phone as my current phone needs to be fixed. however, once I am trying to log in to the new phone using the number, it is saying activation failed. as per your FAQ, this error means my number is used for spam???