Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 10, 11:00 PM EDT	0	0
Apr 10, 11:20 PM EDT	0	0
Apr 10, 11:40 PM EDT	0	0
Apr 11, 12:00 AM EDT	0	0
Apr 11, 12:20 AM EDT	0	0
Apr 11, 12:40 AM EDT	0	0
Apr 11, 1:00 AM EDT	0	0
Apr 11, 1:20 AM EDT	0	0
Apr 11, 1:40 AM EDT	0	0
Apr 11, 2:00 AM EDT	0	0
Apr 11, 2:20 AM EDT	0	0
Apr 11, 2:40 AM EDT	0	0
Apr 11, 3:00 AM EDT	0	0
Apr 11, 3:20 AM EDT	0	0
Apr 11, 3:40 AM EDT	0	0
Apr 11, 4:00 AM EDT	0	0
Apr 11, 4:20 AM EDT	0	0
Apr 11, 4:40 AM EDT	0	0
Apr 11, 5:00 AM EDT	0	0
Apr 11, 5:20 AM EDT	0	0
Apr 11, 5:40 AM EDT	0	0
Apr 11, 6:00 AM EDT	0	0
Apr 11, 6:20 AM EDT	0	0
Apr 11, 6:40 AM EDT	0	0
Apr 11, 7:00 AM EDT	0	0
Apr 11, 7:20 AM EDT	0	0
Apr 11, 7:40 AM EDT	0	0
Apr 11, 8:00 AM EDT	0	0
Apr 11, 8:20 AM EDT	0	0
Apr 11, 8:40 AM EDT	0	0
Apr 11, 9:00 AM EDT	0	0
Apr 11, 9:20 AM EDT	0	0
Apr 11, 9:40 AM EDT	0	0
Apr 11, 10:00 AM EDT	0	0
Apr 11, 10:20 AM EDT	0	0
Apr 11, 10:40 AM EDT	0	0
Apr 11, 11:00 AM EDT	0	0
Apr 11, 11:20 AM EDT	0	0
Apr 11, 11:40 AM EDT	0	0
Apr 11, 12:00 PM EDT	0	0
Apr 11, 12:20 PM EDT	0	0
Apr 11, 12:40 PM EDT	0	0
Apr 11, 1:00 PM EDT	0	0
Apr 11, 1:20 PM EDT	0	0
Apr 11, 1:40 PM EDT	0	0
Apr 11, 2:00 PM EDT	0	0
Apr 11, 2:20 PM EDT	0	0
Apr 11, 2:40 PM EDT	0	0
Apr 11, 3:00 PM EDT	0	0
Apr 11, 3:20 PM EDT	0	0
Apr 11, 3:40 PM EDT	0	0
Apr 11, 4:00 PM EDT	0	0
Apr 11, 4:20 PM EDT	0	0
Apr 11, 4:40 PM EDT	0	0
Apr 11, 5:00 PM EDT	0	0
Apr 11, 5:20 PM EDT	0	0
Apr 11, 5:40 PM EDT	0	0
Apr 11, 6:00 PM EDT	0	0
Apr 11, 6:20 PM EDT	0	0
Apr 11, 6:40 PM EDT	0	0
Apr 11, 7:00 PM EDT	0	0
Apr 11, 7:20 PM EDT	0	0
Apr 11, 7:40 PM EDT	0	0
Apr 11, 8:00 PM EDT	0	0
Apr 11, 8:20 PM EDT	0	0
Apr 11, 8:40 PM EDT	0	0
Apr 11, 9:00 PM EDT	0	0
Apr 11, 9:20 PM EDT	0	0
Apr 11, 9:40 PM EDT	0	0
Apr 11, 10:00 PM EDT	0	0
Apr 11, 10:20 PM EDT	0	0
Apr 11, 10:40 PM EDT	0	0
Apr 11, 11:00 PM EDT	0	0

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

Connection (47%)
Multimedia (12%)
App Crashing (12%)
Messaging (12%)
Sign in (12%)
Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Hamburg	Messaging	9 days ago
Athens	App Crashing	13 days ago
Budapest	Multimedia	16 days ago
Ramat Gan	Connection	18 days ago
Lefkáda	App Crashing	18 days ago
Belgrade	Glitches	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

Jacob Chaddington (@TheChadSnap) reported 15 seconds ago
Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.
Paromita Dey (@paromitade) reported 3 minutes ago
@Viber hi, could you help me transferring my device to another one? Thanks
Nette Ponce (@nettespm) reported 4 minutes ago
@Viber Has Viber Out Call gotten any better?. It's been a long time have not used it. It was so bad tgat it was a waste of credits/ money. Connection was bad and the credits keeps going down.
Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported 7 minutes ago
Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?
Токсоносецот 2.0 (@buturipol2) reported 9 minutes ago
@ViberHelp have you considered fixing your broken activation flows?
Elvis (@Elvis_cyberspy) reported 10 minutes ago
@daddyblondlegs @Viber Message me directly for help
Laith Ali (@Laith9A) reported 12 minutes ago
@Viber Please help me
Ivan Ivanov (@funkyuname) reported 13 minutes ago
@Viber @ViberHelp (3) This is seriously affecting her business as it is the main channel which she sells through and communicates with her clients. Your silence is lack of help is seriously worrying. Can you please review ticket #15033849 and help us to unblock it.
Pulkit Atray (@PulkitAtray) reported 14 minutes ago
@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
NYOle (@NYCOMch) reported 16 minutes ago
@Viber That’s what I got:”Hello, We have resolved this ticket, as we haven’t received your feedback in some time.” What feedback!? I wrote them about the issue and nothing was fixed, and now they send me this message. I don’t understand anything
George (@George189343130) reported 18 minutes ago
@Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!
denixx baykin (@denixxbaykin) reported 19 minutes ago
@Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.
NYOle (@NYCOMch) reported 24 minutes ago
@ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.
Elvis (@Elvis_cyberspy) reported 27 minutes ago
@araDaraBlue @ViberHelp Message me directly for help
Бойчев Алексей (@pro100jiexbl4) reported 28 minutes ago
@ViberHelp help me to unblock my account pls🙏
#47 has 9 Lives (@9LivesBishes) reported 29 minutes ago
@Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.
Mahmoud (@Mahmoud74865338) reported 35 minutes ago
@ViberHelpHello, Viber, what happened to you, and this failed employee does not solve any problem for us, and that is why no the program develops because of this failed employee Amine Khadir @Viber @DjamelAgaoua
King Navin (@itskingnb) reported 36 minutes ago
@Viber @Viber_India are you not going to help???
Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 39 minutes ago
@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
CLAUDIA CASILLAS (@CLAUDIA33910716) reported 43 minutes ago
@Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport
Aiman Ahmed (@AimanAhmed333) reported 44 minutes ago
@Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either
legally brown (@groovycamp) reported 47 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
Mick Basa (@MickBasa) reported 51 minutes ago
@ViberHelp @Viber hi - i raised two tickets but still no response. Can somebody help? Thanks
IndiaClarePerry (@IndiaPerry6) reported 54 minutes ago
@ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.
MegaBoss (@Mega_Halifax) reported 54 minutes ago
@ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?
MegaBoss (@Mega_Halifax) reported 54 minutes ago
The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and no communication, leaving you unable to connect to family and friends!
Pulkit Atray (@PulkitAtray) reported 55 minutes ago
@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
Leon Brin (@SuddenlyBrin) reported 57 minutes ago
@viber please help
rev 🩷 (@goodluckbabey) reported 59 minutes ago
@Viber your app is not working.. it’s freezing at opening and can’t click or scroll
Ivan Ivanov (@funkyuname) reported 60 minutes ago
Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)