Viber status: messaging issues and outage reports

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0
Apr 18, 10:20 AM EDT	0	0
Apr 18, 10:40 AM EDT	0	0
Apr 18, 11:00 AM EDT	0	0
Apr 18, 11:20 AM EDT	0	0
Apr 18, 11:40 AM EDT	0	0
Apr 18, 12:00 PM EDT	0	0
Apr 18, 12:20 PM EDT	0	0
Apr 18, 12:40 PM EDT	0	0
Apr 18, 1:00 PM EDT	0	0
Apr 18, 1:20 PM EDT	0	0
Apr 18, 1:40 PM EDT	0	0
Apr 18, 2:00 PM EDT	0	0
Apr 18, 2:20 PM EDT	0	0
Apr 18, 2:40 PM EDT	0	0
Apr 18, 3:00 PM EDT	0	0
Apr 18, 3:20 PM EDT	0	0
Apr 18, 3:40 PM EDT	0	0
Apr 18, 4:00 PM EDT	0	0
Apr 18, 4:20 PM EDT	0	0
Apr 18, 4:40 PM EDT	0	0
Apr 18, 5:00 PM EDT	0	0
Apr 18, 5:20 PM EDT	0	0
Apr 18, 5:40 PM EDT	0	0
Apr 18, 6:00 PM EDT	0	0
Apr 18, 6:20 PM EDT	0	0
Apr 18, 6:40 PM EDT	0	0
Apr 18, 7:00 PM EDT	0	0
Apr 18, 7:20 PM EDT	0	0
Apr 18, 7:40 PM EDT	0	0
Apr 18, 8:00 PM EDT	0	0
Apr 18, 8:20 PM EDT	0	0

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

Connection (47%)
Multimedia (18%)
App Crashing (12%)
Messaging (12%)
Sign in (6%)
Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Blagnac	Multimedia	3 days ago
Hamburg	Messaging	16 days ago
Athens	App Crashing	20 days ago
Budapest	Multimedia	23 days ago
Ramat Gan	Connection	24 days ago
Lefkáda	App Crashing	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

Belle (@thelastheiress) reported 44 seconds ago
@iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?
NYOle (@NYCOMch) reported 2 minutes ago
@ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.
Mari Maria Mercedes Bench (@Momopopohehe) reported 4 minutes ago
@ViberHelp hi, I am trying to transfer my viber to a different phone as my current phone needs to be fixed. however, once I am trying to log in to the new phone using the number, it is saying activation failed. as per your FAQ, this error means my number is used for spam???
Boris Balaban (@BalabanBoris) reported 6 minutes ago
@Viber you are the worst messenger i have ever used. Today you blocked my profile, but I only use it to contact my landlord. Your stupid website says "contact us if this is an error". However, it does not have a support button and you prohibit receiving messages in all social.
rev 🩷 (@goodluckbabey) reported 7 minutes ago
@Viber your app is not working.. it’s freezing at opening and can’t click or scroll
Alaska (@alaskaaaaaaA13) reported 7 minutes ago
@ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!
Iamtjazcizej (@iamtjazcizej) reported 14 minutes ago
@ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.
MegaBoss (@Mega_Halifax) reported 15 minutes ago
@ViberHelp Results? You guessed it! Zero! Only comes to prove that customer service does not exist at @Viber
George (@George189343130) reported 17 minutes ago
@Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
morescode (@morescode1) reported 17 minutes ago
@ViberHelp @BarzanSadiq Hi my number was blocked pls help
Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported 19 minutes ago
@ViberHelp viber is down ?
MegaBoss (@Mega_Halifax) reported 22 minutes ago
@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else
legally brown (@groovycamp) reported 25 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
npalsensei (@npalsensei) reported 26 minutes ago
@AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.
Elvis (@Elvis_cyberspy) reported 28 minutes ago
@araDaraBlue @ViberHelp Message me directly for help
MegaBoss (@Mega_Halifax) reported 33 minutes ago
The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
George (@George189343130) reported 33 minutes ago
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
MegaBoss (@Mega_Halifax) reported 38 minutes ago
@ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?
legally brown (@groovycamp) reported 41 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
Hara (@BlofinBD_Hara) reported 42 minutes ago
@Viber Your dial pad is not working pls fix it
legally brown (@groovycamp) reported 46 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
Alexander (Alexandros) Agathos (@agath_alex) reported 47 minutes ago
installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
SpbAthens (@SpbAthens) reported 48 minutes ago
@Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone
Mirka (@monserious) reported 49 minutes ago
@Viber is there a support that can help me with serious video call lags?
J.Down (@isitwortharead) reported 51 minutes ago
@ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.
Alexander (Alexandros) Agathos (@agath_alex) reported 51 minutes ago
@NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.
Jacob Chaddington (@TheChadSnap) reported 52 minutes ago
Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.
evelyn lewis (@evelyn23657) reported 54 minutes ago
@000xdi @Viber Sincere sympathy, I was also a victim too,contacted support team for help no reponse.But luckiy got it rectified by @deepTrace_io
Elvis (@Elvis_cyberspy) reported 54 minutes ago
@daddyblondlegs @Viber Message me directly for help
Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 59 minutes ago
@Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work and won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?