Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (60%)
• Connection (20%)
• Multimedia (10%)
• App Crashing (10%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sonthofen	Messaging	10 days ago
Thessaloníki	Connection	19 days ago
Düsseldorf	Messaging	19 days ago
Düsseldorf	Messaging	19 days ago
Sofia	Messaging	2 months ago
La Tour-de-Peilz	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 5 minutes ago

  @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

• 
  Alaska (@alaskaaaaaaA13) reported 8 minutes ago

  @ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!

• 
  MegaBoss (@Mega_Halifax) reported 8 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  NYOle (@NYCOMch) reported 10 minutes ago

  @Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.

• 
  S Collis #FBPE (@NomisSilloc) reported 12 minutes ago

  Horrified to see @viber just launched a load of terrible new AI features. Have asked support how I disable them but might just have to delete my account instead

• 
  Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported 12 minutes ago

  .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

• 
  rev 🩷 (@goodluckbabey) reported 14 minutes ago

  @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

• 
  CLAUDIA CASILLAS (@CLAUDIA33910716) reported 15 minutes ago

  @ViberHelp I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

• 
  NYOle (@NYCOMch) reported 19 minutes ago

  @ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?

• 
  김태연 (@gimtaeyeon17004) reported 20 minutes ago

  @ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.

• 
  Bacon Fingered Bap Tosser 🔞 (@BunsOfHam) reported 23 minutes ago

  @Viber @Sasa2022dj @ViberHelp I tried alternate numbers as I can’t log in with the number I registered with. Support said they’d restore it in three days, but it’s still not working.

• 
  crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported 23 minutes ago

  is your system down? @Viber i can't login my number

• 
  Mohammad Sazid (@Mohamma00078850) reported 25 minutes ago

  @Viber I've been using viber account from last 4 years, I recently changed my smartphone and installed in new devices but it was misbehaving so I reinstalled and try to login and see what's your system find that my mobile number is being used for spam? Pls help me get my account!

• 
  Lavina PNY (@Lavipny) reported 28 minutes ago

  @Viber Customer service

• 
  Ivan Ivanov (@funkyuname) reported 29 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  Mark Sims (@sims248) reported 30 minutes ago

  @000xdi @Viber I’m really sorry this happened to you. I went through something similar and the only team that actually responded fast and explained things clearly was @AutopsyMainnet. They don’t make fake promises they assess the case properly and guide you step by step. Reach out to them for real help and support.

• 
  Sky Khan (@SkyKhan78307740) reported 31 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  Totally Wandering Dinosaur (@thatdynodayo) reported 32 minutes ago

  @Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?

• 
  Ενωσίτης (@vkoutsis21) reported 33 minutes ago

  @ViberHelp I have an issue for days and you still didn't help me to solve it.

• 
  Naomi Brockwell priv/acc (@naomibrockwell) reported 33 minutes ago

  @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

• 
  Rakuten Viber (@Viber) reported 33 minutes ago

  @rkyadavcouk @ViberHelp @Viber_India Hello, We’re sorry to hear about the trouble you’re experiencing with Viber. Since you’ve already reached out to Support, it’s recommended to continue the conversation with them — they should be able to help you with the right solution.

• 
  Daniel Teichert (@Teichi1811) reported 41 minutes ago

  @ViberHelp I was charged to my CC for an annual subscription but my account was reset to regular. Please contact me asap to fix it.

• 
  rie (@rieisray) reported 45 minutes ago

  @Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?

• 
  Cryptocrat (@coinprof) reported 46 minutes ago

  @ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.

• 
  Jacob Chaddington (@TheChadSnap) reported 49 minutes ago

  I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!

• 
  Jacob Chaddington (@TheChadSnap) reported 49 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  myhouseinnice (@myhouseinnice1) reported 57 minutes ago

  @ViberHelp Hello!! I am logged out of my Viber, deleted the app and redownloaded and now can’t activate 🥹 Can you help please?

• 
  legally brown (@groovycamp) reported 60 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Alaska (@alaskaaaaaaA13) reported 60 minutes ago

  @Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!

• 
  JMooreBoston (@JMooreBoston) reported 1 hour ago

  @ViberHelp My account username is not visible/findable to other accounts, how do I fix this? 🙏