Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (67%)
• Connection (22%)
• App Crashing (11%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sonthofen	Messaging	17 days ago
Thessaloníki	Connection	26 days ago
Düsseldorf	Messaging	27 days ago
Düsseldorf	Messaging	27 days ago
Sofia	Messaging	2 months ago
La Tour-de-Peilz	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 2 minutes ago

  @yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?

• 
  Photis Constantinou (@photiscon) reported 3 minutes ago

  @Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265

• 
  JMooreBoston (@JMooreBoston) reported 6 minutes ago

  @ViberHelp My account username is not visible/findable to other accounts, how do I fix this? 🙏

• 
  Martin Velík (@kimosak) reported 6 minutes ago

  Hi @ViberHelp my account was blocked for suspected spam by mistake. I believe this is an error because I did not violate any rules or send spam. I already filled out the support form multiple times but only receive automated responses. Could you please review and unblock it?

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 8 minutes ago

  @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

• 
  Jacob Chaddington (@TheChadSnap) reported 11 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  NYOle (@NYCOMch) reported 13 minutes ago

  @Viber Hello, can you help me with my issue?

• 
  Наталия Немирович-Данченко (@Mirovich1958) reported 15 minutes ago

  @ViberHelp Hello! I'm asking for help. I reinstalled Viber and can't activate it. It says my number is blocked. My number was blocked on March 22, likely because I exceeded the allowed message limit. I was only forwarding messages to subscribers, though I had previously initiated

• 
  Ivan Ivanov (@funkyuname) reported 23 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  AaMaldives (@Al_Maldives) reported 24 minutes ago

  Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

• 
  myhouseinnice (@myhouseinnice1) reported 26 minutes ago

  @ViberHelp Hello!! I am logged out of my Viber, deleted the app and redownloaded and now can’t activate 🥹 Can you help please?

• 
  J.Down (@isitwortharead) reported 27 minutes ago

  @ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.

• 
  George (@George189343130) reported 28 minutes ago

  @Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

• 
  NYOle (@NYCOMch) reported 29 minutes ago

  @Viber Yes, it says your account is blocked because you sent spam and there is a link to an article about it. But my mom didn’t any spam. She has this problem since the end of May, she opened her account long time ago, like many years ago and never had this problem before.

• 
  George (@George189343130) reported 32 minutes ago

  @ViberHelp you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

• 
  Sky Khan (@SkyKhan78307740) reported 32 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  Alaska (@alaskaaaaaaA13) reported 33 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  Jacob Chaddington (@TheChadSnap) reported 35 minutes ago

  I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!

• 
  Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 40 minutes ago

  @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

• 
  jimerca (@mercyjinuy) reported 44 minutes ago

  @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying

• 
  ahmed shaan nazeem (@shaan5806) reported 48 minutes ago

  @ViberHelp i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  Токсоносецот 2.0 (@buturipol2) reported 48 minutes ago

  @ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.

• 
  rie (@rieisray) reported 49 minutes ago

  @Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?

• 
  BrktiCevap (@BrktiCevap) reported 50 minutes ago

  @Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.

• 
  Photis Constantinou (@photiscon) reported 52 minutes ago

  @Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.

• 
  rev 🩷 (@goodluckbabey) reported 52 minutes ago

  @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

• 
  Hara (@BlofinBD_Hara) reported 53 minutes ago

  @Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix

• 
  J.Down (@isitwortharead) reported 53 minutes ago

  @ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.

• 
  गजेन्द्र वीर खत्री JBR (@gajadhamme) reported 57 minutes ago

  Hello @Viber what's wrong with your calling service??

• 
  George (@George189343130) reported 59 minutes ago

  @Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!