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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (25%)
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Connection (25%)
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Multimedia (10%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur |
Connection | |
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jeton
(@jetonvdauti) reported
@ViberHelp i have a problem , i cant post anything, if you could help please
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Taya
(@Taya54544549) reported
@Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years This is some kind of mistake! I ask you for human help
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Andy Watt
(@Andy_Watt) reported
@Viber My Q's: Why should someone/groups/organisations use Viber instead of Signal, Threema or other secure alternatives? Is it GDPR compliant and how does the service compare to alternatives including WhatsApp and what data does the app collect from users's devices.
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Cean Lumbaca
(@cean_lumbaca) reported
@Viber Hi Viber. Need your help. A ticket has been raised (85522085) but I haven't received any response yet. Care to check?
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Sanyi Magyar #dogeusa
(@lokisanyi) reported
from
Brooklyn, New York
@ViberHelp @Viber you guys take the money for the subscription and minutes later the Viber out not working why? Don’t play with customers. It’s gonna cost you a lot more
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Mima Zahorianski
(@zozon96233979) reported
@ViberHelp Thank you but I can not open it Already tried several times but on the page is written the problem is internet conection and I have internet
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Taya
(@Taya54544549) reported
@Viber I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help unblock😰
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Jinan sharyf - Genie
(@Jinansharyf) reported
@ViberHelp My account is blocked. Can you please unblock my account +960 7669934 as soon as possible. I got blocked when i share too many people to advertise my business. When i send an email to support team they said my account cant be unblocked. Please help me out
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Jatin Dewangan
(@JatinDewangan2) reported
@ViberHelp Am facing a unknown problem.its not working no any message are coming and going .plz help! Many important data aren't recived last 12hr.
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Ivan Nikoloff
(@IvanNikoloff) reported
@ViberHelp The issue is getting worse and worse with all your updates... Just try to make it more stable! I don't care about the emojis or gifs... just make it stable as it once was!
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MP ISMAIL HAMDHOON
(@Ismail_Hamdhoon) reported
@ViberHelp hello viber Can you help me to verify badge my business viber community?
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🎶Lea🦄😷DragonSlayinSoothSayinVaxinatedLib🇿🇦🏁
(@LeeZee_Bee) reported
@ViberHelp Hi Viber Help! How do I add somebody that I previously removed from a community back into the community? Giving them the invite link results in them getting the message that they cannot join as they are blocked. I have checked my blocked contacts, they are not blocked
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Taya
(@Taya54544549) reported
@ViberHelp I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help
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JaЧed
(@Jayed___) reported
@ViberHelp everytime I send photos in chat it’s failed. Please fix it. Viber on iphone 12 pro max Ios 14.5.1
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Jeton
(@jetonvdauti) reported
@ViberHelp please help, my phone number is 0038970889085. For some reason messages arent working
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Dinesh Dadal
(@dadal_dinesh) reported
@ViberHelp hello sir! I am having problem to access my viber. While login it is saying activation failed. How can I solve this problem?
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Philip Hsinh
(@XiongHsinh) reported
@Viber @ViberHelp I need help switching from android to ios, the viber app is glitching so bad, after putting my phone number, the app would proceed and then bounce back to the login page. Your tech support email helped reset my account, I also redownloaded multiple times.
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义سعودي义
(@DMD502) reported
@ViberHelp i need help
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Serhii Andrieiev
(@SerhiyAndryeyev) reported
@Viber Do you know that about 70% cant use Desctop Viber on Ubuntu 20.04 LTS? Desctop Viber just doesn't accept your mobile number and that's all. Will you plan to fix it?
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years .. This is some kind of mistake !! I ask you for human help!
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رێبواری کەریم
(@MaJUhryJ5O1LcBc) reported
I can't contact anyone for five hours. I don't know what the reason is. How can we solve this problem for me @Viber
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Christopher Pernice
(@studiopsyclone) reported
@Viber Viber keeps crashing and freezing on my MacBook Pro... Slows my machine to a crawl when screen sharing... MBP16 / 64Gb ram should not be having issues.
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Mima Zahorianski
(@zozon96233979) reported
I have a problem with my viber. @Viber
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received this automatic response many times! I need human help and support! My viber account has been around for more 10 years! This number is not used for sending spam! I can throw off screenshots of correspondence! Help unblock the number! I am not a spammer 😭
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义سعودي义
(@DMD502) reported
@ViberHelp I just want to change number Can you help
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jhaynimer - theorgynizer ↕️
(@jhaynimer) reported
@ViberHelp please help me
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Taya
(@Taya54544549) reported
@Viber I need help Hello, My name Taisiya. I very hope that you can help me) My number Viber +380501016767- messages do not reach the subscriber. I did not send out Spam, I do not advertise, I only make calls and messages of a private nature. But I really really ask for help😰
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Zephyr
(@Zephyr71479725) reported
@Viber our viber out calls have been blocked for no reason and when we try to learn more it simply says error code 404 either give us a valid reason for blocking or get our service back we have no access to making calls to our loved ones in Nepal and it’s really frustrating
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received this automatic response many times! I need human help and support! My vibber account has been around for many years! This number is not used for sending spam! I can throw off screenshots of correspondence! Help unblock the number! I am not a spammer😭😭
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Taya
(@Taya54544549) reported
@ViberHelp @Viber I have already received an automatic response many times - that my number is on the blacklist .. but I am not a spammer! I do not send spam! I communicate with people close to me! I have been in Viber for over 10 years This is some kind of mistake! I ask you for human unders help