Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Messaging (43%)
- Connection (43%)
- Glitches (7%)
- Video (7%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil
|
Video | 19 hours ago |
 Quezon City
|
Connection | 2 days ago |
 Ljubljana
|
Connection | 2 days ago |
 Nicosia
|
Messaging | 7 days ago |
 Southwark
|
Connection | 10 days ago |
 Mengibar
|
Messaging | 21 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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J.Down (@isitwortharead) reported@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.
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Eszter K. (@k_e_esther) reported@Viber Can you please help me activate Viber on my new iPhone? I keep going in circles with you. You keep sending me an SMS activation code, but I need a PHONE CALL to activate the app. This has been ridiculous!
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Alaska (@alaskaaaaaaA13) reported@Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!
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MegaBoss (@Mega_Halifax) reported@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else
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ᗩᒪᐯIᑎ (@alvnmiranda) reported@ViberHelp Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.
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jimerca (@mercyjinuy) reported@ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying
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. (@byineo) reported@ViberHelp @Viber It is no help. I will only open that useless ticket if you guarantee I can talk with actual human being. Can you?
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Temu_ridze™ (@Temu_ridze) reported@ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone
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Nash (@nashgalang) reported@ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.
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ahmed shaan nazeem (@shaan5806) reported@ViberHelp i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue
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Iamtjazcizej (@iamtjazcizej) reported@ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.
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Ivan Ivanov (@funkyuname) reported@Viber @ViberHelp (3) This is seriously affecting her business as it is the main channel which she sells through and communicates with her clients. Your silence is lack of help is seriously worrying. Can you please review ticket #15033849 and help us to unblock it.
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Alaska (@alaskaaaaaaA13) reported@ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭
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npalsensei (@npalsensei) reported@AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.
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Наталия Немирович-Данченко (@Mirovich1958) reported@ViberHelp Hello! I'm asking for help. I reinstalled Viber and can't activate it. It says my number is blocked. My number was blocked on March 22, likely because I exceeded the allowed message limit. I was only forwarding messages to subscribers, though I had previously initiated
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W A Q U II🫥 (@eirahclee) reported@Viber Please I badly need help and you customer service is not replying
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denixx baykin (@denixxbaykin) reported@Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.
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. (@byineo) reported.@Viber @ViberHelp Are you all sleeping on the couch while your bot keeps blocking the users for no obvious reason. Fix please.
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Sky Khan (@SkyKhan78307740) reported@Viber Hello i am having problem with changing number to usa from pakistani number Help
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qtpotat0 (@_qtpotat0) reported@Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me
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Alaska (@alaskaaaaaaA13) reported@ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!
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Ενωσίτης (@vkoutsis21) reported@ViberHelp I have an issue for days and you still didn't help me to solve it.
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김태연 (@gimtaeyeon17004) reported@ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.
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Alaska (@alaskaaaaaaA13) reported@ViberHelp @Viber The first letter was answered in 6 hours. On the second letter, I added all the information that I asked for, there is still no answer! 5 hours have passed! Please help. Support Ticket #15013605
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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evelyn lewis (@evelyn23657) reported@000xdi @Viber Sincere sympathy, I was also a victim too,contacted support team for help no reponse.But luckiy got it rectified by @deepTrace_io
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clars • HOONDORIKO • (@FrvrH00n) reportedHello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲
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E.R.I (@myr_eri) reported@ViberHelp @Viber I have submitted multiple requests, but the issue is still not resolved. The support bot wasn't helpful at all. I really need urgent help with this. Could a human agent please look into my case? Ticket ID: 18420526 Thank you.
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#47 has 9 Lives (@9LivesBishes) reported@Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.
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Marlon Jade Banzuelo (@jade_banzuelo) reportedOne issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.