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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (42%)
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Connection (33%)
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Multimedia (17%)
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Sign in (8%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zagreb |
Connection | |
 Mandaluyong City |
Connection | |
| Cabanatuan City |
Sign in | |
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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ViberHelp
(@ViberHelp) reported
@z01t4n @Viber Hi! Our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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I’m 一人了
(@RajkoKljajic) reported
Is @Viber @ViberHelp down?
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YDYS
(@iA4duazAAlbrB3S) reported
@FedorovMykhailo @Viber @PayPal Can everyone please help me? My daughter was wounded in the leg in a war explosion in Ukraine . BSC- 0x7cE75569f766F82973995cFEbe3C55584531C3e3
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ViberHelp
(@ViberHelp) reported
@BIM_Scot @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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𝙍𝙖𝙡𝙡𝙞𝙖 𝘾𝙝𝙧𝙞𝙨𝙩𝙞𝙙𝙤𝙪
(@Ral_Christidou) reported
@ViberHelp @BIM_Scot @Viber I have had the same problem since yesterday. From Greece.
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ViberHelp
(@ViberHelp) reported
@akosikel123 @sayimanohar @Viber We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp @Viber Same here. Issue still isn’t fixed at the moment. Still can’t send files and pics. Any update on this @ViberHelp?
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp is there a widespread issue with being unable to send files or open voice mails on the app? Or is this IoS/phone/user specific?
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ViberHelp
(@ViberHelp) reported
@sayimanohar @WallyBambasi @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp So is it a widespread issue on the app?
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ViberHelp
(@ViberHelp) reported
@stellameehan @Viber Hello,! We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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ʟɪᴢᴀɴɴᴇ ᴄᴏ
(@lizanne_co) reported
@ViberHelp i csn’t receive or send images anymore after the viber app update. How can i fix this issue? Thank you.
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Rufus
(@RufusBatman) reported
@Viber After the 2 latest updates, all iPhone users we have serious issues: msgs are delivered if we don’t open the app, cannot send or receive photos. Check the app store for the comments and fix the app.
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Nani
(@sayimanohar) reported
@ViberHelp @WallyBambasi @Viber Version 17.0.2 have some issues in ios app, please check 🙏🏾 no media is loading cannot send or receive
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YDYS
(@iA4duazAAlbrB3S) reported
@FedorovMykhailo @Viber @PayPal Can everyone please help me? My daughter was wounded in the leg in a war explosion in Ukraine BSC- 0x7cE75569f766F82973995cFEbe3C55584531C3e3
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Demi
(@Demi96v) reported
@z01t4n @Viber @ViberHelp I have the same problem. Cant send or opet any pictures
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katherinekayet
(@katherinekaye) reported
@ViberHelp @Vaa21a @Viber Still not working!
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ViberHelp
(@ViberHelp) reported
@MCFCThommo @Viber Hello! We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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Brian 🏴
(@BIM_Scot) reported
@Viber Hi Is there a viber service status page? Past hour been trying to send some photos as part of message & just getting scrolling wheel.
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ViberHelp
(@ViberHelp) reported
@Vaa21a @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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Frankvan
(@Frankva96164599) reported
@FedorovMykhailo @Viber @PayPal Anyone who says no should be named and all customers move service.
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Madman with a box
(@crovster) reported
@ViberHelp @Viber How exactly to do that? I dont see option to open ticket, just some help topics with instructions on various topics
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polarka77
(@polarka77) reported
@Viber I am reporting a problem with sending photos after today's application upgrade in the App Store 2/26/2022. What's up Viber?
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ViberHelp
(@ViberHelp) reported
@Demi96v @z01t4n @Viber Hello! We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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ViberHelp
(@ViberHelp) reported
@rashydahmed @Viber Hi! Our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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polarka77
(@polarka77) reported
@BIM_Scot @Viber I have the same problem with sending photos after upgrading the app today 26.2.2022. Viber# what's going on?
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp any updates on resolving this issue with photos/voice messages not being sent and or be opened? It’s been down the whole day. Is it a widespread issue for users? Would appreciate any update and more info on the nature of this bug, thanks!
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Marija2003
(@Marija20034) reported
@Viber Hello this is a really frustrating problem! Doenloaded viber 2021 and its not activating the viber and constantly saying its a wrong number when its not! 414 275 2195 If you know of any solution how to help please let me know
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Kel Reyes
(@akosikel123) reported
@ViberHelp Hey. Still no fix even after the new update? Still cant play all the voice messages in my threads
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp any updates on resolving this issue? It’s been down the whole day. Is it a widespread issue for users? Would appreciate any update and more info on the nature of this bug, thanks!