Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Connection (37%)
- Messaging (21%)
- Multimedia (16%)
- App Crashing (16%)
- Sign in (5%)
- Glitches (5%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Tour-de-Peilz
|
Connection | 19 hours ago |
 Greater Noida
|
App Crashing | 10 days ago |
 Stuttgart
|
Messaging | 16 days ago |
 Baguio
|
Messaging | 17 days ago |
 Blagnac
|
Multimedia | 24 days ago |
|
Hamburg
|
Messaging | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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MegaBoss (@Mega_Halifax) reported@Viber @Microsoft Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else
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Thebest (@Thebest787) reported@daddyblondlegs @Viber I got recommended to this guy @hack_tech55 here on Twitter who help me fixed mine
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J.Down (@isitwortharead) reported@ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.
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Alaska (@alaskaaaaaaA13) reported@ViberHelp @Viber The first letter was answered in 6 hours. On the second letter, I added all the information that I asked for, there is still no answer! 5 hours have passed! Please help. Support Ticket #15013605
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Kim (@Kim_in_TO) reported@ViberHelp @Viber please help me…my only spam action is sending 3 tweets to you over the last few days. The fact I’ve been flagged as a spammer by your bots and you’ve done nothing to help me personally is terrible customer service.
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NYOle (@NYCOMch) reported@Viber Please can you help me?
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Sameer 🇲🇻 (@Chorteyyy) reported@ViberHelp @SUGAhaesseoyo @Viber I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Sky Khan (@SkyKhan78307740) reported@Viber Hello i am having problem with changing number to usa from pakistani number Help
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W A Q U II🫥 (@eirahclee) reported@Viber Please I badly need help and you customer service is not replying
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AaMaldives (@Al_Maldives) reportedHey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this
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Mirka (@monserious) reported@Viber is there a support that can help me with serious video call lags?
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Бойчев Алексей (@pro100jiexbl4) reported@ViberHelp help me to unblock my account pls🙏
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John Albert (@john_ny27) reported@George189343130 @Viber I got similar issues earlier but mine was fixed by @Carolinewebtech he has a fix for this
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Marlon Jade Banzuelo (@jade_banzuelo) reported@Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?
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Alaska (@alaskaaaaaaA13) reportedI didn’t click on the link. I didn’t specify any codes that came to me Your Viber account is not protected!! I want you to know that. I’ll tell you how it happened. @ViberHelp @Viber you need to pay attention to the safety of users. Friends, I need help in spreading🙏🏻 #15013605
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Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported@ViberHelp viber is down ?
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Alaska (@alaskaaaaaaA13) reported@ViberHelp @Viber @ViberHelp Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.
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Виктория Романова (@viktoria47209) reported@Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.
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Ενωσίτης (@vkoutsis21) reported@ViberHelp I already did but I am waiting 2 weeks now to fix it
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Cryptocrat (@coinprof) reported@ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.
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Jacob Chaddington (@TheChadSnap) reportedDay 1 of calling out @Viber until they unblock my phone or give me actually customer service.
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Nick Koks (@KolyaPV) reported@ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.
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Sameer 🇲🇻 (@Chorteyyy) reported@Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
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Yevhen Kilihin (@YevhenKilihin) reported@ViberHelp my business account has been blocked for 8 days with no resolution. I’ve submitted multiple tickets and only receive automated replies. I am losing clients and revenue daily. This level of support is unacceptable for a paid service. Please escalate urgently.
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Hara (@BlofinBD_Hara) reported@Viber Your dial pad is not working pls fix it
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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محمد حسين آل هويدي (@HuwaidiMH) reportedWhy is @Viber is too complicated to install? It's daunting. I have been trying to install it for two days, but with no avail! Just make it simple and don't over complicate the issue. This thwarts people from getting hooked. Simplicity is the best feature of an app @ViberHelp
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NYOle (@NYCOMch) reported@Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.
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j ⁷ (@SUGAhaesseoyo) reported@Viber @ViberHelp can someone help me i'm having issues with your app