Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 20, 3:20 PM EDT	0	0
Apr 20, 3:40 PM EDT	0	0
Apr 20, 4:00 PM EDT	0	0
Apr 20, 4:20 PM EDT	0	0
Apr 20, 4:40 PM EDT	0	0
Apr 20, 5:00 PM EDT	0	0
Apr 20, 5:20 PM EDT	0	0
Apr 20, 5:40 PM EDT	0	0
Apr 20, 6:00 PM EDT	0	0
Apr 20, 6:20 PM EDT	0	0
Apr 20, 6:40 PM EDT	0	0
Apr 20, 7:00 PM EDT	0	0
Apr 20, 7:20 PM EDT	0	0
Apr 20, 7:40 PM EDT	0	0
Apr 20, 8:00 PM EDT	0	0
Apr 20, 8:20 PM EDT	0	0
Apr 20, 8:40 PM EDT	0	0
Apr 20, 9:00 PM EDT	0	0
Apr 20, 9:20 PM EDT	0	0
Apr 20, 9:40 PM EDT	0	0
Apr 20, 10:00 PM EDT	0	0
Apr 20, 10:20 PM EDT	0	0
Apr 20, 10:40 PM EDT	0	0
Apr 20, 11:00 PM EDT	0	0
Apr 20, 11:20 PM EDT	0	0
Apr 20, 11:40 PM EDT	0	0
Apr 21, 12:00 AM EDT	0	0
Apr 21, 12:20 AM EDT	0	0
Apr 21, 12:40 AM EDT	0	0
Apr 21, 1:00 AM EDT	0	0
Apr 21, 1:20 AM EDT	0	0
Apr 21, 1:40 AM EDT	0	0
Apr 21, 2:00 AM EDT	0	0
Apr 21, 2:20 AM EDT	0	0
Apr 21, 2:40 AM EDT	0	0
Apr 21, 3:00 AM EDT	0	0
Apr 21, 3:20 AM EDT	0	0
Apr 21, 3:40 AM EDT	0	0
Apr 21, 4:00 AM EDT	0	0
Apr 21, 4:20 AM EDT	0	0
Apr 21, 4:40 AM EDT	0	0
Apr 21, 5:00 AM EDT	0	0
Apr 21, 5:20 AM EDT	0	0
Apr 21, 5:40 AM EDT	0	0
Apr 21, 6:00 AM EDT	0	0
Apr 21, 6:20 AM EDT	0	0
Apr 21, 6:40 AM EDT	0	0
Apr 21, 7:00 AM EDT	0	0
Apr 21, 7:20 AM EDT	0	0
Apr 21, 7:40 AM EDT	0	0
Apr 21, 8:00 AM EDT	0	0
Apr 21, 8:20 AM EDT	0	0
Apr 21, 8:40 AM EDT	0	0
Apr 21, 9:00 AM EDT	0	0
Apr 21, 9:20 AM EDT	0	0
Apr 21, 9:40 AM EDT	0	0
Apr 21, 10:00 AM EDT	0	0
Apr 21, 10:20 AM EDT	0	0
Apr 21, 10:40 AM EDT	0	0
Apr 21, 11:00 AM EDT	0	0
Apr 21, 11:20 AM EDT	0	0
Apr 21, 11:40 AM EDT	0	0
Apr 21, 12:00 PM EDT	0	0
Apr 21, 12:20 PM EDT	0	0
Apr 21, 12:40 PM EDT	0	0
Apr 21, 1:00 PM EDT	0	0
Apr 21, 1:20 PM EDT	0	0
Apr 21, 1:40 PM EDT	0	0
Apr 21, 2:00 PM EDT	0	0
Apr 21, 2:20 PM EDT	0	0
Apr 21, 2:40 PM EDT	0	0
Apr 21, 3:00 PM EDT	0	0
Apr 21, 3:20 PM EDT	0	0

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

Connection (47%)
Multimedia (18%)
App Crashing (12%)
Messaging (12%)
Sign in (6%)
Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Blagnac	Multimedia	6 days ago
Hamburg	Messaging	19 days ago
Athens	App Crashing	23 days ago
Budapest	Multimedia	26 days ago
Ramat Gan	Connection	27 days ago
Lefkáda	App Crashing	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

Alexander (Alexandros) Agathos (@agath_alex) reported 3 minutes ago
@NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.
J.Down (@isitwortharead) reported 3 minutes ago
@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.
Sky Khan (@SkyKhan78307740) reported 9 minutes ago
@Viber Hello i am having problem with changing number to usa from pakistani number Help
niko (@nikovelas) reported 11 minutes ago
@ViberHelp my account was blocked. Help. Please.
Pulkit Atray (@PulkitAtray) reported 12 minutes ago
@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
George (@George189343130) reported 15 minutes ago
@ViberHelp you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
Jacob Chaddington (@TheChadSnap) reported 17 minutes ago
Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.
Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported 18 minutes ago
Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?
Thebest (@Thebest787) reported 22 minutes ago
@daddyblondlegs @Viber I got recommended to this guy @hack_tech55 here on Twitter who help me fixed mine
Iamtjazcizej (@iamtjazcizej) reported 23 minutes ago
@ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.
MegaBoss (@Mega_Halifax) reported 25 minutes ago
@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!
j ⁷ (@SUGAhaesseoyo) reported 26 minutes ago
@Viber @ViberHelp can someone help me i'm having issues with your app
Photis Constantinou (@photiscon) reported 28 minutes ago
@Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265
JC🌟 (@iamsuperjc_) reported 28 minutes ago from Pasong Tamo, Metro Manila
@Viber @ViberHelp I am having problem with my viber, my account get's blocked (0968-881-6391), I need it be fixed ASAP. I can't access my account.
Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 29 minutes ago
@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
Belle (@thelastheiress) reported 30 minutes ago
@Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue
Matevž (@Matev05408120) reported 30 minutes ago
@photiscon @Viber @ViberHelp Did they unblock your account? I have the same problem?
Boris Balaban (@BalabanBoris) reported 33 minutes ago
@Viber you are the worst messenger i have ever used. Today you blocked my profile, but I only use it to contact my landlord. Your stupid website says "contact us if this is an error". However, it does not have a support button and you prohibit receiving messages in all social.
Nette Ponce (@nettespm) reported 35 minutes ago
@Viber Has Viber Out Call gotten any better?. It's been a long time have not used it. It was so bad tgat it was a waste of credits/ money. Connection was bad and the credits keeps going down.
issa marie L. aragon (@Lady_issa21) reported 36 minutes ago
@huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
MegaBoss (@Mega_Halifax) reported 37 minutes ago
@ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?
Sonia ✨ (@LadyCloud95) reported 39 minutes ago
@ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.
npalsensei (@npalsensei) reported 42 minutes ago
@AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.
dara.v (@darav) reported 43 minutes ago
@Viber hi , having trouble getting access code to activate Viber account . Call not coming through
qtpotat0 (@_qtpotat0) reported 45 minutes ago
@Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me
Marlon Jade Banzuelo (@jade_banzuelo) reported 47 minutes ago
One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.
Özlem değil İzlem (@IzlmY) reported 54 minutes ago
@Viber You blocked my viber account for no reason and you said you won't be able to unblock it. How? Please help!
denixx baykin (@denixxbaykin) reported 57 minutes ago
@Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.
Kynder Bueno (@JerryMostlySad) reported 58 minutes ago
@ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?
Mariyam Shaathiya (@m_shaathy) reported 59 minutes ago
@Viber "URGENT HELP: My Verified Business account (+9607668115) has been blocked since March 1st. I am a Verified Admin since 2019 with 2,736 members. Ticket [WRJ0K6-542LM]. No human has replied to my proof for 9 days. This is hurting my business. Please help me get a manual review!