Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0
Apr 28, 1:40 PM EDT	0	0
Apr 28, 2:00 PM EDT	0	0
Apr 28, 2:20 PM EDT	0	0
Apr 28, 2:40 PM EDT	0	0
Apr 28, 3:00 PM EDT	0	0
Apr 28, 3:20 PM EDT	0	0
Apr 28, 3:40 PM EDT	0	0
Apr 28, 4:00 PM EDT	0	0
Apr 28, 4:20 PM EDT	0	0
Apr 28, 4:40 PM EDT	0	0
Apr 28, 5:00 PM EDT	0	0
Apr 28, 5:20 PM EDT	0	0
Apr 28, 5:40 PM EDT	0	0
Apr 28, 6:00 PM EDT	0	0
Apr 28, 6:20 PM EDT	0	0
Apr 28, 6:40 PM EDT	0	0
Apr 28, 7:00 PM EDT	0	0
Apr 28, 7:20 PM EDT	0	0
Apr 28, 7:40 PM EDT	0	0
Apr 28, 8:00 PM EDT	0	0
Apr 28, 8:20 PM EDT	0	0
Apr 28, 8:40 PM EDT	0	0
Apr 28, 9:00 PM EDT	0	0
Apr 28, 9:20 PM EDT	0	0
Apr 28, 9:40 PM EDT	0	0
Apr 28, 10:00 PM EDT	0	0
Apr 28, 10:20 PM EDT	0	0
Apr 28, 10:40 PM EDT	0	0
Apr 28, 11:00 PM EDT	0	0
Apr 28, 11:20 PM EDT	0	0
Apr 28, 11:40 PM EDT	0	0
Apr 29, 12:00 AM EDT	0	0
Apr 29, 12:20 AM EDT	0	0
Apr 29, 12:40 AM EDT	0	0
Apr 29, 1:00 AM EDT	0	0
Apr 29, 1:20 AM EDT	0	0
Apr 29, 1:40 AM EDT	0	0
Apr 29, 2:00 AM EDT	0	0
Apr 29, 2:20 AM EDT	0	0
Apr 29, 2:40 AM EDT	0	0
Apr 29, 3:00 AM EDT	0	0
Apr 29, 3:20 AM EDT	0	0
Apr 29, 3:40 AM EDT	0	0
Apr 29, 4:00 AM EDT	0	0
Apr 29, 4:20 AM EDT	0	0
Apr 29, 4:40 AM EDT	0	0
Apr 29, 5:00 AM EDT	0	0
Apr 29, 5:20 AM EDT	0	0
Apr 29, 5:40 AM EDT	0	0
Apr 29, 6:00 AM EDT	0	0
Apr 29, 6:20 AM EDT	0	0
Apr 29, 6:40 AM EDT	0	0
Apr 29, 7:00 AM EDT	0	0
Apr 29, 7:20 AM EDT	0	0
Apr 29, 7:40 AM EDT	0	0
Apr 29, 8:00 AM EDT	0	0
Apr 29, 8:20 AM EDT	0	0
Apr 29, 8:40 AM EDT	0	0
Apr 29, 9:00 AM EDT	0	0

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

Connection (33%)
Messaging (22%)
Multimedia (17%)
App Crashing (17%)
Sign in (6%)
Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Greater Noida	App Crashing	33 minutes ago
Stuttgart	Messaging	6 days ago
Baguio	Messaging	7 days ago
Blagnac	Multimedia	14 days ago
Hamburg	Messaging	27 days ago
Athens	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

Paromita Dey (@paromitade) reported 2 minutes ago
@Viber hi, could you help me transferring my device to another one? Thanks
Mladen Šundič (@mladench) reported 2 minutes ago
@Viber how can i get my accont back, being hacked? On February 6th, I was a victim of spam. My phone number and Viber account were stolen. A support ticket (No. 14128481) was opened at that time, but it is still not resolved. Please assist me and help recover my account.
legally brown (@groovycamp) reported 8 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
Nick Koks (@KolyaPV) reported 10 minutes ago
@ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.
J.Down (@isitwortharead) reported 17 minutes ago
@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.
MegaBoss (@Mega_Halifax) reported 25 minutes ago
@Viber @Microsoft Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else
Aiman Ahmed (@AimanAhmed333) reported 26 minutes ago
@Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either
Nette Ponce (@nettespm) reported 28 minutes ago
@Viber Has Viber Out Call gotten any better?. It's been a long time have not used it. It was so bad tgat it was a waste of credits/ money. Connection was bad and the credits keeps going down.
Sameer 🇲🇻 (@Chorteyyy) reported 28 minutes ago
@Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
محمد حسين آل هويدي (@HuwaidiMH) reported 28 minutes ago
Why is @Viber is too complicated to install? It's daunting. I have been trying to install it for two days, but with no avail! Just make it simple and don't over complicate the issue. This thwarts people from getting hooked. Simplicity is the best feature of an app @ViberHelp
Jovana Halvorson (@JBStojakovic) reported 31 minutes ago
@ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.
Marlon Jade Banzuelo (@jade_banzuelo) reported 32 minutes ago
@Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?
crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported 38 minutes ago
is your system down? @Viber i can't login my number
MegaBoss (@Mega_Halifax) reported 40 minutes ago
The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and no communication, leaving you unable to connect to family and friends!
Naomi Brockwell priv/acc (@naomibrockwell) reported 44 minutes ago
@paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is
legally brown (@groovycamp) reported 46 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
Ενωσίτης (@vkoutsis21) reported 47 minutes ago
@ViberHelp I have an issue for days and you still didn't help me to solve it.
Hussain (@Hussain99066915) reported 47 minutes ago
@ViberHelp @tracyplantlady Hi, please help me. My viber number gor blocked.
stshhh (@Armendi) reported 47 minutes ago
@ViberHelp Hello i have an issue activating viber on a new phone
Pulkit Atray (@PulkitAtray) reported 50 minutes ago
@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
legally brown (@groovycamp) reported 51 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
Pulkit Atray (@PulkitAtray) reported 53 minutes ago
@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
kavai_musera (@MuseraKavai) reported 53 minutes ago
@Viber hello, I have had multiple account registrations attempts but unsuccessful. Kindly assist in resolving the issue from your end.
Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 55 minutes ago
@Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work and won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?
MegaBoss (@Mega_Halifax) reported 56 minutes ago
@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else
Temu_ridze™ (@Temu_ridze) reported 57 minutes ago
@ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone
CLAUDIA CASILLAS (@CLAUDIA33910716) reported 57 minutes ago
@Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport
Magdalena Laskowska (@sasalka0808) reported 58 minutes ago
@ViberHelp @Viber @Viber Thank you. I already have an open ticket (#15963193), but the issue is still unresolved. My account remains restricted and I still cannot send messages. Please escalate the existing ticket.
J.Down (@isitwortharead) reported 58 minutes ago
@ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.
Leon Brin (@SuddenlyBrin) reported 60 minutes ago
@viber please help