Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (44%)
• Connection (44%)
• Glitches (6%)
• Video (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Messaging	4 days ago
Guayaquil	Connection	6 days ago
Guayaquil	Video	9 days ago
Quezon City	Connection	10 days ago
Ljubljana	Connection	10 days ago
Nicosia	Messaging	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  legally brown (@groovycamp) reported 4 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  bri (@briellyRb) reported 5 minutes ago

  @ViberHelp @Viber please help escalate my Viber Support Ticket #16028544. I already had 2 people respond to this ticket, and they stopped responding to me. I plan on using this number for business, and this is heavily impacting my work. Thank you!

• 
  Ivan Ivanov (@funkyuname) reported 5 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  legally brown (@groovycamp) reported 6 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Charles Galang (@chuck__md) reported 9 minutes ago

  @ViberHelp hi, can you please help me unblock my account? I've used to chat bot and email support but what i get are just automated replies that my i account will be reviewed if not unblock after 3 days, it's already been more than a month since.

• 
  गजेन्द्र वीर खत्री JBR (@gajadhamme) reported 10 minutes ago

  Hello @Viber what's wrong with your calling service??

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 19 minutes ago

  One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.

• 
  MegaBoss (@Mega_Halifax) reported 20 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  Brenda Martinez (@BrendaMartine_) reported 23 minutes ago

  @000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.

• 
  Hein min Toe (@HeinMinToe112) reported 24 minutes ago

  @ViberSupport My Viber number has been temporarily suspended. I have already submitted a support ticket (Ticket #18813029), but I’m unable to access the Support Bot. Could you please help review my ticket and assist with unblocking my number? Thank you. @ViberHelp

• 
  Yevhen Kilihin (@YevhenKilihin) reported 25 minutes ago

  @ViberHelp my business account has been blocked for 8 days with no resolution. I’ve submitted multiple tickets and only receive automated replies. I am losing clients and revenue daily. This level of support is unacceptable for a paid service. Please escalate urgently.

• 
  ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported 26 minutes ago

  @ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?

• 
  Vlada zivic (@vlada_zivic) reported 28 minutes ago

  @Viber Viber blocked my account with explanation that they block it to check if I am real person or maybe robot. Even I am regular user for 10 years, and now after my complaint I need to wait 3 days. Poor service!!

• 
  Nash (@nashgalang) reported 32 minutes ago

  @ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.

• 
  MegaBoss (@Mega_Halifax) reported 38 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  . (@byineo) reported 40 minutes ago

  .@Viber @ViberHelp I’m your loyal customer who had always subscribed your premium version and you blocked me for no reason at all. Your Viber plus live support doesn’t even help, it is 4 days now & still the same bot I had to speak again and again. #secondtimeposting 😭

• 
  morescode (@morescode1) reported 41 minutes ago

  @ViberHelp My number is blocked. Pls help

• 
  kurt (@kurtiekinsss) reported 42 minutes ago

  @Viber @ViberHelp Having an issue with unblocking my number, I've submitted multiple support tickets already via support and by live chat support still no update after weeks have important contacts and work related group conversations in that I need to access

• 
  . (@byineo) reported 42 minutes ago

  @ViberHelp @Viber Already informed you that it is no help at all. Here is the latest ticket I opened. Ticket ID - 18260785. I won’t open a new one we all know it will be a waste of time again for sure

• 
  Abdulbasit Bubble Certified developer (@mustapha68171) reported 46 minutes ago

  @Viber Hello @Viber, my account has been blocked for over 3 months despite contacting your support team multiple times. I use Viber for legitimate communication and would really appreciate an update or another review of my case. My support requests have not resolved the issue. Could someone please assist? Thank you.

• 
  SpbAthens (@SpbAthens) reported 46 minutes ago

  @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

• 
  ✧ (@riarixiex) reported 46 minutes ago

  need help with Viber Support Ticket #18319954. I already replied to the support agent [Vincent], but my ticket was closed saying that you hadn’t heard back from me. Could you please review my ticket? @ViberHelp

• 
  Primož (@primoz75) reported 50 minutes ago

  @Alliet_001 @Viber Need help of the assistance. They don’t reply on my ticket.

• 
  Ενωσίτης (@vkoutsis21) reported 50 minutes ago

  @ViberHelp I have an issue for days and you still didn't help me to solve it.

• 
  Charles Galang (@chuck__md) reported 53 minutes ago

  @ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks

• 
  Alaska (@alaskaaaaaaA13) reported 53 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  J.Down (@isitwortharead) reported 55 minutes ago

  @ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.

• 
  Sasa (@ES_mastertrader) reported 56 minutes ago

  @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

• 
  qtpotat0 (@_qtpotat0) reported 56 minutes ago

  @Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me

• 
  . (@byineo) reported 57 minutes ago

  .@Viber @ViberHelp Are you all sleeping on the couch while your bot keeps blocking the users for no obvious reason. Fix please.