Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (60%)
• Connection (20%)
• Multimedia (10%)
• App Crashing (10%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sonthofen	Messaging	7 days ago
Thessaloníki	Connection	16 days ago
Düsseldorf	Messaging	17 days ago
Düsseldorf	Messaging	17 days ago
Sofia	Messaging	2 months ago
La Tour-de-Peilz	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ivan Ivanov (@funkyuname) reported 2 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  MegaBoss (@Mega_Halifax) reported 5 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  Temu_ridze™ (@Temu_ridze) reported 6 minutes ago

  @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

• 
  Ενωσίτης (@vkoutsis21) reported 7 minutes ago

  @ViberHelp I already did but I am waiting 2 weeks now to fix it

• 
  Nash (@nashgalang) reported 8 minutes ago

  @ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.

• 
  NYOle (@NYCOMch) reported 8 minutes ago

  @Viber Yes, it says your account is blocked because you sent spam and there is a link to an article about it. But my mom didn’t any spam. She has this problem since the end of May, she opened her account long time ago, like many years ago and never had this problem before.

• 
  NYOle (@NYCOMch) reported 11 minutes ago

  @ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.

• 
  George (@George189343130) reported 20 minutes ago

  @Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!

• 
  MegaBoss (@Mega_Halifax) reported 22 minutes ago

  @Viber @Microsoft Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  Alaska (@alaskaaaaaaA13) reported 23 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  morescode (@morescode1) reported 24 minutes ago

  @ViberHelp My number is blocked. Pls help

• 
  legally brown (@groovycamp) reported 24 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Zachary Hargrove (@WildWolfZach) reported 24 minutes ago

  @IamMarkLloyd @Viber Support isnt really helpful I got help from @BugExhume_

• 
  乃し〇匚Ҡ 67 (@Ramane_Boda) reported 25 minutes ago

  @ViberHelp @Viber Hi! I already opened a support ticket about this issue, but I haven't received any response yet. Could you please check it or escalate the issue?

• 
  morescode (@morescode1) reported 27 minutes ago

  @ViberHelp @BarzanSadiq Hi my number was blocked pls help

• 
  legally brown (@groovycamp) reported 29 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  SentimentalRain (@IamMarkLloyd) reported 29 minutes ago

  @Viber It’s now been over 48hrs since I reported an issue. I still cant access my Viber account. I hvnt received a resolution. This account is impt for my work. Could you please escalate my case to the right tech team? email response is slow. Ticket ID 17989834

• 
  Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported 30 minutes ago

  Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 32 minutes ago

  @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  Paromita Dey (@paromitade) reported 37 minutes ago

  @Viber hi, could you help me transferring my device to another one? Thanks

• 
  qtpotat0 (@_qtpotat0) reported 43 minutes ago

  @Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me

• 
  Sky Khan (@SkyKhan78307740) reported 45 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  Jovana Halvorson (@JBStojakovic) reported 47 minutes ago

  @ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.

• 
  (🇭🇷) T a m !! 🏺🍃 (@TamaRuaArt) reported 48 minutes ago

  @Viber Yo this new update is awful please change it back. You're trying to be whatsapp so bad and it's not working

• 
  Hussain (@Hussain99066915) reported 50 minutes ago

  @ViberHelp @tracyplantlady Hi, please help me. My viber number gor blocked.

• 
  ahmed shaan nazeem (@shaan5806) reported 52 minutes ago

  @ViberHelp i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  dara.v (@darav) reported 52 minutes ago

  @Viber hi , having trouble getting access code to activate Viber account . Call not coming through

• 
  Sanjin Mandić (@MandicSanjin) reported 55 minutes ago

  @ViberHelp I have problem activating account. I am using your support, and i am getting automatic replies every time. Replies that dont help at all. How to fix this

• 
  Sasa (@ES_mastertrader) reported 56 minutes ago

  @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

• 
  Sonia ✨ (@LadyCloud95) reported 56 minutes ago

  @ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.