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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (50%)
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Sign in (25%)
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Multimedia (13%)
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Messaging (13%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Connection | |
 Reutlingen |
Connection | |
 Cork |
Sign in | |
| Cork |
Multimedia | |
 Zagreb |
Connection | |
 Mandaluyong City |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Richie Marquez
(@r13hie) reported
@ViberHelp is Viber having issues today? I'm not getting any images.
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Travel
(@eybb_aasm) reported
@ViberHelp Hello, Viber Team I don't know why, my Viber account is not working, can you help me to solve it?
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MA.
(@InahNyo95) reported
@ViberHelp everyday i have to unsintall and reinstall your app to use it... i'm not sure if it's a @Microsoft problem or a @Viber problem
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D J P A U L
(@djpauldb) reported
@ViberHelp @viber Fatal error in the application! Contacts cannot be added to the block list! I need immediate repair! (Version 17.6.1)
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Jeff Salazar
(@jtsalazar_) reported
@ViberHelp I can’t send photos. Is there an ongoing issue?
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Will Grayson
(@GdoubleU92) reported
@ViberHelp @Viber I've done this and you keep sending me an automated response.....so will i receive an actual person to help resolve the issue?
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp day 3 and still your customer service is non existent.
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Seldy Maulana Putra
(@SelDeath) reported
from
Pademawu, Jawa Timur
@ViberHelp hello I'm having trouble activating failed when activating viber on number 081132243742
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💗💗💗
(@gozunsheng) reported
@Viber fix your desktop application. Just… fix.
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Jason gunn
(@siberian280) reported
@ViberHelp I seem to be having difficulties after trying to reinstall. Can anyone help me please?
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Manapalayafah
(@manapalayafah) reported
@viber why did you need to cut off so-called independent republics of Lugansk and Donetsk? You do understand, that there are plenty connections, still, between the western and eastern Ukraine? That relatives live by both sides, that mobile connection is not working between them?
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hacktechspy
(@emmanue36370740) reported
@parkar_fahim @ViberHelp the only Help contact us on tiktok@hacktechspy
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Sardukar 🇺🇦 #StandWithUkraine
(@cryogenster) reported
I just love how @Viber treats their customers. Being loyal to them since the beginning of their existence they can't solve my issue with a new device registration. Basically, chatting back and fouth with a support team ends-up with a "wait for another 12hrs to try again". #viber
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ZenscapePhoto
(@ZenscapeP) reported
from
Edinburgh, Scotland
@ViberHelp I have not received any case numbers apart from that automatic email I screenshot. Would my phone number help? Thanks for looking into this btw.
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp Day number 2: Unfairly blocked and you have an automated hep service....How do you intend on helping anyone with tech issues?
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Tech lover
(@techplusss) reported
@Viber hi, please can you help. I dont have access again to the registered number on my viber. Please can you help swap my number?
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Myrcelle
(@Marcel13081325) reported
@Viber I'm trying to transfer my viber account to my new phone but it is sending the code to my old sim card which has no network service since I moved out of Ukraine, and data roaming is not working either.
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Waetform
(@waetform) reported
@ViberHelp Viber Mac Air has started deleting certain chat history. In one group chat all history was deleted on the Mac. In another, the history between me and another person was deleted and it affected my iPhone as well. What can I do? Restore didn't help.
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Khurram
(@Khurram_EPM) reported
@ViberHelp hi, I am unable to use viber out calls (country code+92) for past few days. Is there an issue that needs to be resolved. Pls let me know.
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Дніпро, BestAlex 🇺🇦✌️
(@BestAlex) reported
@Viber @ViberHelp My Viber +38068414xxyy on Android phone don't work since May, 20, 2022 - activation error. Please unlock my number and let me use Viber.
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doctype!
(@ZoranSt0451138) reported
@Viber What are you? help, support, contact service, one version for for this, support for another device error here error there. If you can be more complicated please be sow.
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Fergus Gallagher
(@fergusgallagher) reported
@ViberHelp Is there any way to appeal about being blocked as a spammer which is surely an error? I have tried a few times via the support form but I get a robo-response telling me the block is permanent.
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jose k
(@jo_se_k) reported
What's wrong @viber? Your latest update cannot open in windows 10. Is there some kind of a glitch? @ViberHelp
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Will Grayson
(@GdoubleU92) reported
@ViberHelp @Viber I've given you my number and keep receiving an automated response. How is this customer service?
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Paul Carter
(@PaultheCarter) reported
@Viber messages were failing to send and, after reinstalling app got an 'Activation' Failed error on registration. Help page suggests I contact you for help with this?
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp I have already opened a private ticket and you only reply with an automated message. As previously stated my numbers blocked for spam. You send an automated messaged stating as such. How am i supposed to rectify this error when you keep sending an auto response?
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Jeff Salazar
(@jtsalazar_) reported
Is @Viber down? I can’t send images.
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☆no.apologies☆
(@1daynearer) reported
Hey @Viber you've blocked my Dad 😭. I've logged a support ticket for him, can someone help us?! We need to get him back on the app!
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c_bibi
(@c_bibi) reported
There is something wrong with the latest update of @viber for windows 10. It keeps shutting down. Please check on this @ViberHelp.
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Adnan
(@Adnanisherenow) reported
@Viber I can’t find information about viber-in calls and texts. Any help please