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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (27%)
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Connection (24%)
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Multimedia (10%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging | |
| Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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polarka77
(@polarka77) reported
@BIM_Scot @Viber I have the same problem with sending photos after upgrading the app today 26.2.2022. Viber# what's going on?
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ʟɪᴢᴀɴɴᴇ ᴄᴏ
(@lizanne_co) reported
@ViberHelp i csn’t receive or send images anymore after the viber app update. How can i fix this issue? Thank you.
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Rufus
(@RufusBatman) reported
@Viber After the 2 latest updates, all iPhone users we have serious issues: msgs are delivered if we don’t open the app, cannot send or receive photos. Check the app store for the comments and fix the app.
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ViberHelp
(@ViberHelp) reported
@sayimanohar @WallyBambasi @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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ViberHelp
(@ViberHelp) reported
@sayimanohar @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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Nani
(@sayimanohar) reported
@ViberHelp @WallyBambasi @Viber Version 17.0.2 have some issues in ios app, please check 🙏🏾 no media is loading cannot send or receive
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slotfi
(@tofa311) reported
@Viber Hi,i have a problem with your in my blackberry classic, many times i download the app he still don’t working please give me a solution.Thx.
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ViberHelp
(@ViberHelp) reported
@akosikel123 @sayimanohar @Viber We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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Demi
(@Demi96v) reported
@z01t4n @Viber @ViberHelp I have the same problem. Cant send or opet any pictures
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Kel Reyes
(@akosikel123) reported
@ViberHelp Hey. Still no fix even after the new update? Still cant play all the voice messages in my threads
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Frankvan
(@Frankva96164599) reported
@FedorovMykhailo @Viber @PayPal Anyone who says no should be named and all customers move service.
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Eleanor Rudge
(@ElleRudge) reported
@ViberHelp Hi, I have two questions. 1. Can you still email yourself a message history on version 17.0.1? I can’t find this option in settings. 2. When I try to back up to iCloud (iPhone 7 operating on IOS 15.3.1) I get the following ‘error in back up process’. Why is this?
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ViberHelp
(@ViberHelp) reported
@BIM_Scot @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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Brian 🏴
(@BIM_Scot) reported
@Viber Hi Is there a viber service status page? Past hour been trying to send some photos as part of message & just getting scrolling wheel.
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I’m 一人了
(@RajkoKljajic) reported
Is @Viber @ViberHelp down?
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Madman with a box
(@crovster) reported
@ViberHelp @Viber How exactly to do that? I dont see option to open ticket, just some help topics with instructions on various topics
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ViberHelp
(@ViberHelp) reported
@MCFCThommo @Viber Hello! We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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Marija2003
(@Marija20034) reported
@Viber Hello this is a really frustrating problem! Doenloaded viber 2021 and its not activating the viber and constantly saying its a wrong number when its not! 414 275 2195 If you know of any solution how to help please let me know
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp So is it a widespread issue on the app?
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polarka77
(@polarka77) reported
@Viber I am reporting a problem with sending photos after today's application upgrade in the App Store 2/26/2022. What's up Viber?
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ViberHelp
(@ViberHelp) reported
@z01t4n @Viber Hi! Our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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Wally Bambasi
(@WallyBambasi) reported
@sayimanohar @Viber @ViberHelp Same issue here
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ViberHelp
(@ViberHelp) reported
@Demi96v @z01t4n @Viber Hello! We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.
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katherinekayet
(@katherinekaye) reported
@ViberHelp @Vaa21a @Viber Still not working!
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp @Viber Same here. Issue still isn’t fixed at the moment. Still can’t send files and pics. Any update on this @ViberHelp?
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp is there a widespread issue with being unable to send files or open voice mails on the app? Or is this IoS/phone/user specific?
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𝙍𝙖𝙡𝙡𝙞𝙖 𝘾𝙝𝙧𝙞𝙨𝙩𝙞𝙙𝙤𝙪
(@Ral_Christidou) reported
@ViberHelp @BIM_Scot @Viber I have had the same problem since yesterday. From Greece.
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ViberHelp
(@ViberHelp) reported
@Vaa21a @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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ViberHelp
(@ViberHelp) reported
@rashydahmed @Viber Hi! Our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.
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Ákos Farkas
(@kosFarkas10) reported
@ViberHelp Please help! I accidently made "secret chat" from a normal chat. Its a very very important chat. Please help! Its a big problem to me. (Sorry, my english knowledge is not the best...)