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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (28%)
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App Crashing (22%)
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Connection (22%)
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Multimedia (14%)
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Sign in (11%)
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Glitches (3%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Audenge | Messaging | |
Rennes | Messaging | |
Cairo | Connection | |
Kičevo | Messaging | |
Berlin | App Crashing | |
Makati City | Multimedia |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Free
(@Best_Cardmaking) reported
@Viber Viber support service does not work correctly, they do not make contact with users, but they are simply blocked for nothing.
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Free
(@Best_Cardmaking) reported
@Viber Viber support service does not work correctly, they do not make contact with users, but they are simply blocked for nothing.
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Grace Galang💻📱⌚️🖥
(@gracegal) reported
@Viber Copied English & Filipino messages from Viber on Mac auto-translates to Chinese language when pasted on Messages app on Mac. Please fix this glitch.
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PearlOfTheOrientNurse
(@pearloftheor8nt) reported
@ViberHelp it is very important call that I am going to make and I can’t call because of this issue. What the heck?
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Андрiй Василашко
(@vasylashko) reported
You hope for private correspondence in #viber - don't, it doesn't work. I was sent a photo and a video, and I saved it without problems! And it should be destroyed in one hour without the possibility of saving @Viber
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Lauren
(@peachycordelia) reported
@ViberHelp is your local number service down? Me and at least 4 other people cannot make or receive calls.
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Free
(@Best_Cardmaking) reported
@Viber I demand feedback from the vibe support service, and not just a template message.
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Patricia Chua
(@patriciachuaa) reported
@ViberHelp hi I need my number to be unblocked I used the viber support it didn't help my problem my number is +639955727113
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PearlOfTheOrientNurse
(@pearloftheor8nt) reported
@ViberHelp @viber you guys are useless!!!! Uninstall viber everyone. They take your money and viber out is not working... 🖕🏼🖕🏼🖕🏼
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Ronaldo Patrocinio
(@theradical96) reported
@ViberHelp @Viber Your desktop app syncing is not working at all. I already tried deactivating and/or reinstalling the desktop app several times.
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so-called AP
(@0xAlexandros) reported
@Viber @signalapp Thanks for the example, but highlighting just one innocuous use case doesn’t help me understand what data you collect and sell to third parties.
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Free
(@Best_Cardmaking) reported
@Viber Viber support service does not work correctly, they do not make contact with users, but they are simply blocked for nothing.
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Hanne_
(@MannyMotana29) reported
@Viber @f_potkin Please do it Stop all Viber Services The Military use Mostly Viber for communication And the Govement sectors. Please shut down all services.
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Jessica Morrison
(@Jessica57522457) reported
@patriciachuaa @ViberHelp My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to hack_expacts on Instagram and they were so helpful and reliable. They can help you.
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Ahusan
(@Ahuzann) reported
We still have a problem with @Viber ?
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Erskine Sam
(@ErskineSam) reported
@Viber This Service still dey? Who uses it?
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Free
(@Best_Cardmaking) reported
@Viber I demand feedback from the vibe support service, and not just a template message.
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MarianJose
(@MarianJ73998523) reported
@ViberHelp Hi viber. I am tag as spammer. Bcoz a girl with personal grudge on me keeps on falsely reporting me. Can you pls help me unblock she is sabotaging my viber 0ut of jelously and grudge Pls help
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Grace Galang💻📱⌚️🖥
(@gracegal) reported
@ViberHelp @Viber I also reported this problem to Apple Support and to Feedback Assistant on my iMac
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Андрiй Василашко
(@vasylashko) reported
hoping for private correspondence in #viber - not worth it, it does not work. They sent me a photo and video, and I saved it without any problems! And should have been unable to save and it must be destroyed in one hour. @Viber
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Konstantinos T
(@hliarixto) reported
@Viber Hello from Greece. I have a galaxy s10 plus and whenever I open a photo on a viber chat it is rotating 90 degrees. Please how can I fix this
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Free
(@Best_Cardmaking) reported
@Viber Viber support service does not work correctly, they do not make contact with users, but they are simply blocked for nothing. I am waiting
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Nitin Wadhwa
(@NitinWadhwa9) reported
@ViberHelp can you pls help in activating Viber on my phone. I tried it multiple times. Raised ticket as well. Not able to get sms or call for activation, Ticket #423206821
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Free
(@Best_Cardmaking) reported
@Viber Viber support service does not work correctly, they do not make contact with users, but they are simply blocked for nothing.
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Jessica Morrison
(@Jessica57522457) reported
@keshabb28869013 @Viber My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to hack_expacts on Instagram and they were so helpful and reliable. They can help you.
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Objeto verde, erizado y húmedo
(@horacioybungo) reported
Hello @ViberHelp. Are there any issues with your infrastructure today? I just had weirdest conversation with my family overseas: at some point its earlier part was “replayed” to me in an endless loop. It happened in three consecutive calls. 😳
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PearlOfTheOrientNurse
(@pearloftheor8nt) reported
Also @ViberHelp @Viber customer service sucks!!! None of them responds to your concern. #NoToViber
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Vinit Nair
(@vinit_nair1) reported
@ViberHelp I made a payment for 5 dollars for Viber credit, but haven't received the same. I have contact Viber though contact us section but no replies yet. Please help
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Андрiй Василашко
(@vasylashko) reported
hoping for private correspondence in #viber - not worth it, it doesn't work. I was sent photos and videos, and I saved it without any problems! And he should not have been able to save it and it should have been destroyed in one hour. @Viber
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Aivar
(@Aivar39847001) reported
@ViberHelp Not working