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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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enewguy
(@ThisIsEdwinN) reported
@ViberHelp can you guys please help unban my phone??
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usineko andaa
(@ekcookerbhaat) reported
@ViberHelp brother either tell my isp to fix my wifi or fix your app or pls study the entire paedi syllabus for me, pls do either of these to keep me sane. please please
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Joana Coelho
(@JoanaSalCoelho) reported
@ViberHelp hey my account was suddenly blocked “because you may have violated our terms of service”?!
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Kath Berry
(@Kathbez1974) reported
@ViberHelp hi is viber down??
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ViberHelp
(@ViberHelp) reported
@brucejank @Viber Please open a support ticket right now. We will assist in resolving this issue.
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SambaDeJa
(@samba_ja) reported
@Viber hello, your latest version for iPhone overheats it and a lot of force closes. Please fix asap!
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AymenZ
(@amenZ21) reported
@ViberHelp drag and drop not working on my desktop, I hope this is just a bug?
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Mohd Sajid Khan (محمد ساجد خان)
(@Khan332N) reported
@ViberHelp I'm unable to login in applications.activation failed shown please help.@Viber
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WB
(@wasaba) reported
Does anyone experience issues with @Viber - you just get missed call alerts when you open the app. No ringing nothing.
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MorbidiuS
(@morbidiu5) reported
Hey @Viber @ViberHelp you blocked my account cause I'm a 'spam', and I just sent messages to people to inform them I have new number. And yes, I filled out your 'help' form, and only got an e-mail from your bot, which says that I can't be unblocked, which is stupid!
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Jessica Rayes
(@jrayes) reported
@Viber - hoping someone can help troubleshoot why my calls aren’t going through with the use of credits …
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Kevin N.
(@realK4N) reported
@Viber I wasn’t able to use your app on New Years because of an issue no one at your support had responded to me about after multiple attempts to reach out
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MarroquinH
(@MarroquinH8) reported
@ViberHelp Thank you I finally got a response after a week, to one of my tickets. To have the agent not understand the problem at all. The issue I am experiencing is that my profile and stickers were not transferred after doing a change number and my sticker market will not load!
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BruceyJ
(@brucejank) reported
@viber @ViberHelp my fathers account is getting activation failure after uninstalling and reinstalling the app. We opened a ticket and it says his account was blocked due to being marked as spam. Please help!
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ITACHI
(@ignorant_king) reported
@ViberHelp why viber isn't working from last night? showing server error?
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⚔️
(@AirTonight2) reported
@Viber help
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Jake Russel Lee
(@JakeRuss8888) reported
@ViberHelp is there a way to back up from secondary device? My primary phone is broken and i need my chat history
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Ivan Erdodi
(@IvanErdodi) reported
@ViberHelp please help, my viber got blocked because i sent a few same messages for new years eve. Now all my conversations are gone. Is there any way to unblock my viber now?
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Nick Svetachev
(@SvetachevNick) reported
@ViberRus @Viber @Viber4Business PLEASE SOLVE MY PROBLEM Developer lossing clients and money via using your messenger! Unblock the account
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ViberHelp
(@ViberHelp) reported
@itzshyam96 @Viber Hi, we have reset your account, you should be able to activate Viber in 24 hours from now. If you have additional issues please let us know.
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ន៣⩏Ʀƙ
(@kingsmurk001) reported
@DRasstalnoy @ViberHelp I think you check out @global_tech55,they helped me recover mine, just trying to help.
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Max
(@IacovouMaximos) reported
@Viber what is wrong with your app? literally, my phone number is banned because it was reported as a source of spam or as a result of unusual activity? eh hello? , what I did is send some wishes to some friends. Can you please fix this ASAP
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Flibber T. Gibbett .... . ... ...
(@amigammon) reported
@Viber The Coach seems broken.
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Ali
(@Ali73878437) reported
@ViberHelp Hey... they unblocked my account yesterday and blocked again without any reason for spam or etc... In this week my account get blocked and unblocked 5 times.. I can't understand what happened 😕.. plz help... thanks
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Fousekis
(@Fousekis2) reported
@ViberHelp Sorry. It was unblocked immediately after the first message. An after a few minutes was blocked again. It is really important tool for me. What do I have to do? Please help me
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Sourav Goldar
(@BaghaGoldar) reported
@Viber When network connection is very good on both the sides, but when we send message, Messe delay to receive by other person everytime . I don't know its a update issue or not but its is really creating problem to use viber ,which forcing me to deactivate it. Hope you get it.
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Sukanya singh
(@crazysukku) reported
@ViberHelp Hi, This side sukanya. I've been using Viber for the last 2-3 Years that is an amazing app, but now I'm facing an issue. Please help me to solve that problem otherwise I will lose all my precious moments.
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Harrytechnology
(@Harrytecks) reported
@brucejank @Viber @ViberHelp Need help? Hit me up with a DM
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BruceyJ
(@brucejank) reported
@ViberHelp @Viber He was having issues making calls to say happy New Years to our family. I tried uninstalling and reinstalling the app, and now he is receiving that.
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Kevin N.
(@realK4N) reported
@Viber I’ve reached out to support and emailed, and I haven’t received any help or even a response