Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 23, 4:00 PM EDT	0	0
Apr 23, 4:20 PM EDT	0	0
Apr 23, 4:40 PM EDT	0	0
Apr 23, 5:00 PM EDT	0	0
Apr 23, 5:20 PM EDT	0	0
Apr 23, 5:40 PM EDT	0	0
Apr 23, 6:00 PM EDT	0	0
Apr 23, 6:20 PM EDT	0	0
Apr 23, 6:40 PM EDT	0	0
Apr 23, 7:00 PM EDT	0	0
Apr 23, 7:20 PM EDT	0	0
Apr 23, 7:40 PM EDT	0	0
Apr 23, 8:00 PM EDT	0	0
Apr 23, 8:20 PM EDT	0	0
Apr 23, 8:40 PM EDT	0	0
Apr 23, 9:00 PM EDT	0	0
Apr 23, 9:20 PM EDT	0	0
Apr 23, 9:40 PM EDT	0	0
Apr 23, 10:00 PM EDT	0	0
Apr 23, 10:20 PM EDT	0	0
Apr 23, 10:40 PM EDT	0	0
Apr 23, 11:00 PM EDT	0	0
Apr 23, 11:20 PM EDT	0	0
Apr 23, 11:40 PM EDT	0	0
Apr 24, 12:00 AM EDT	0	0
Apr 24, 12:20 AM EDT	0	0
Apr 24, 12:40 AM EDT	0	0
Apr 24, 1:00 AM EDT	0	0
Apr 24, 1:20 AM EDT	0	0
Apr 24, 1:40 AM EDT	0	0
Apr 24, 2:00 AM EDT	0	0
Apr 24, 2:20 AM EDT	0	0
Apr 24, 2:40 AM EDT	0	0
Apr 24, 3:00 AM EDT	0	0
Apr 24, 3:20 AM EDT	0	0
Apr 24, 3:40 AM EDT	0	0
Apr 24, 4:00 AM EDT	0	0
Apr 24, 4:20 AM EDT	0	0
Apr 24, 4:40 AM EDT	0	0
Apr 24, 5:00 AM EDT	0	0
Apr 24, 5:20 AM EDT	0	0
Apr 24, 5:40 AM EDT	0	0
Apr 24, 6:00 AM EDT	0	0
Apr 24, 6:20 AM EDT	0	0
Apr 24, 6:40 AM EDT	0	0
Apr 24, 7:00 AM EDT	0	0
Apr 24, 7:20 AM EDT	0	0
Apr 24, 7:40 AM EDT	0	0
Apr 24, 8:00 AM EDT	0	0
Apr 24, 8:20 AM EDT	0	0
Apr 24, 8:40 AM EDT	0	0
Apr 24, 9:00 AM EDT	0	0
Apr 24, 9:20 AM EDT	0	0
Apr 24, 9:40 AM EDT	0	0
Apr 24, 10:00 AM EDT	0	0
Apr 24, 10:20 AM EDT	0	0
Apr 24, 10:40 AM EDT	0	0
Apr 24, 11:00 AM EDT	0	0
Apr 24, 11:20 AM EDT	0	0
Apr 24, 11:40 AM EDT	0	0
Apr 24, 12:00 PM EDT	0	0
Apr 24, 12:20 PM EDT	0	0
Apr 24, 12:40 PM EDT	0	0
Apr 24, 1:00 PM EDT	0	0
Apr 24, 1:20 PM EDT	0	0
Apr 24, 1:40 PM EDT	0	0
Apr 24, 2:00 PM EDT	0	0
Apr 24, 2:20 PM EDT	0	0
Apr 24, 2:40 PM EDT	0	0
Apr 24, 3:00 PM EDT	0	0
Apr 24, 3:20 PM EDT	0	0
Apr 24, 3:40 PM EDT	0	0
Apr 24, 4:00 PM EDT	0	0

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

Connection (39%)
Messaging (22%)
Multimedia (17%)
App Crashing (11%)
Sign in (6%)
Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Stuttgart	Messaging	1 day ago
Baguio	Messaging	3 days ago
Blagnac	Multimedia	9 days ago
Hamburg	Messaging	22 days ago
Athens	App Crashing	26 days ago
Budapest	Multimedia	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

Marlon Jade Banzuelo (@jade_banzuelo) reported 56 seconds ago
@Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?
Jacob Chaddington (@TheChadSnap) reported 4 minutes ago
@NYCOMch @Viber Lmao I am having this SAME exact issue
npalsensei (@npalsensei) reported 5 minutes ago
@AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.
Rakuten Viber (@Viber) reported 7 minutes ago
@rkyadavcouk @ViberHelp @Viber_India Hello, We’re sorry to hear about the trouble you’re experiencing with Viber. Since you’ve already reached out to Support, it’s recommended to continue the conversation with them — they should be able to help you with the right solution.
Denys Kulchytskyi (@KulchytskyiD) reported 8 minutes ago
@Viber @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.
Sky Khan (@SkyKhan78307740) reported 10 minutes ago
@Viber Hello i am having problem with changing number to usa from pakistani number Help
Alaska (@alaskaaaaaaA13) reported 12 minutes ago
@ViberHelp @Viber The first letter was answered in 6 hours. On the second letter, I added all the information that I asked for, there is still no answer! 5 hours have passed! Please help. Support Ticket #15013605
pe47pp (@pe47pp) reported 12 minutes ago
@ViberHelp tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me
Pulkit Atray (@PulkitAtray) reported 12 minutes ago
@Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
Ivan Ivanov (@funkyuname) reported 14 minutes ago
Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)
Токсоносецот 2.0 (@buturipol2) reported 15 minutes ago
@ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.
morescode (@morescode1) reported 16 minutes ago
@ViberHelp @BarzanSadiq Hi my number was blocked pls help
Nick Koks (@KolyaPV) reported 18 minutes ago
@ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.
j ⁷ (@SUGAhaesseoyo) reported 19 minutes ago
@Viber @ViberHelp can someone help me i'm having issues with your app
Katipunerang Naka Baby Bra (@katibabybra) reported 24 minutes ago
Hi @viber @ViberHelp can you please fix the bug where the app automatically scrolls to the bottom of the page when you're scrolling at the top? It's infuriating, honestly. This has been an issue for many years now and it seems like it just falls on deaf ears.
dara.v (@darav) reported 25 minutes ago
@Viber hi , having trouble getting access code to activate Viber account . Call not coming through
George (@George189343130) reported 26 minutes ago
@Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
legally brown (@groovycamp) reported 34 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
Pulkit Atray (@PulkitAtray) reported 34 minutes ago
@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
Alaska (@alaskaaaaaaA13) reported 38 minutes ago
@ViberHelp @Viber @ViberHelp Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.
Leon Brin (@SuddenlyBrin) reported 40 minutes ago
@viber please help
Marlon Jade Banzuelo (@jade_banzuelo) reported 41 minutes ago
One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.
legally brown (@groovycamp) reported 45 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
MegaBoss (@Mega_Halifax) reported 46 minutes ago
@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else
Lavina PNY (@Lavipny) reported 50 minutes ago
@Viber Customer service
John Albert (@john_ny27) reported 51 minutes ago
@George189343130 @Viber I got similar issues earlier but mine was fixed by @Carolinewebtech he has a fix for this
Ivan Ivanov (@funkyuname) reported 53 minutes ago
@Viber @ViberHelp (3) This is seriously affecting her business as it is the main channel which she sells through and communicates with her clients. Your silence is lack of help is seriously worrying. Can you please review ticket #15033849 and help us to unblock it.
Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 53 minutes ago
@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
legally brown (@groovycamp) reported 58 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
Hara (@BlofinBD_Hara) reported 60 minutes ago
@Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix