Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (67%)
• Connection (22%)
• App Crashing (11%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sonthofen	Messaging	15 days ago
Thessaloníki	Connection	24 days ago
Düsseldorf	Messaging	24 days ago
Düsseldorf	Messaging	25 days ago
Sofia	Messaging	2 months ago
La Tour-de-Peilz	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kynder Bueno (@JerryMostlySad) reported 9 seconds ago

  @ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?

• 
  Jacob Chaddington (@TheChadSnap) reported 3 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Pulkit Atray (@PulkitAtray) reported 4 minutes ago

  @Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  legally brown (@groovycamp) reported 5 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported 5 minutes ago

  is your system down? @Viber i can't login my number

• 
  pe47pp (@pe47pp) reported 10 minutes ago

  @ViberHelp tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me

• 
  j ⁷ (@SUGAhaesseoyo) reported 17 minutes ago

  @Viber @ViberHelp can someone help me i'm having issues with your app

• 
  Pulkit Atray (@PulkitAtray) reported 22 minutes ago

  @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  MegaBoss (@Mega_Halifax) reported 23 minutes ago

  @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  Matevž (@Matev05408120) reported 24 minutes ago

  @photiscon @Viber @ViberHelp Did they unblock your account? I have the same problem?

• 
  Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 25 minutes ago

  @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

• 
  MegaBoss (@Mega_Halifax) reported 25 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  qtpotat0 (@_qtpotat0) reported 25 minutes ago

  @Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me

• 
  George (@George189343130) reported 29 minutes ago

  @Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?

• 
  Ni (@Niho92) reported 32 minutes ago

  @Viber @ViberHelp My phone number was wrongly blocked for “spam” even though I only use Viber for private communication with a few contacts. It has been 5 days and support only sends automated replies with no actual help. Ticket ID - 17125655

• 
  Виктория Романова (@viktoria47209) reported 37 minutes ago

  @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

• 
  J.Down (@isitwortharead) reported 38 minutes ago

  @ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.

• 
  Hara (@BlofinBD_Hara) reported 42 minutes ago

  @Viber Your dial pad is not working pls fix it

• 
  Zachary Hargrove (@WildWolfZach) reported 45 minutes ago

  @IamMarkLloyd @Viber Support isnt really helpful I got help from @BugExhume_

• 
  IndiaClarePerry (@IndiaPerry6) reported 46 minutes ago

  @ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.

• 
  MegaBoss (@Mega_Halifax) reported 46 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  Mark Sims (@sims248) reported 49 minutes ago

  @000xdi @Viber I’m really sorry this happened to you. I went through something similar and the only team that actually responded fast and explained things clearly was @AutopsyMainnet. They don’t make fake promises they assess the case properly and guide you step by step. Reach out to them for real help and support.

• 
  morescode (@morescode1) reported 51 minutes ago

  @ViberHelp My number is blocked. Pls help

• 
  JMooreBoston (@JMooreBoston) reported 52 minutes ago

  @ViberHelp My account username is not visible/findable to other accounts, how do I fix this? 🙏

• 
  NYOle (@NYCOMch) reported 53 minutes ago

  @Viber That’s what I got:”Hello, We have resolved this ticket, as we haven’t received your feedback in some time.” What feedback!? I wrote them about the issue and nothing was fixed, and now they send me this message. I don’t understand anything

• 
  George (@George189343130) reported 55 minutes ago

  @Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?

• 
  Magdalena Laskowska (@sasalka0808) reported 56 minutes ago

  @ViberHelp @Viber @Viber Thank you. I already have an open ticket (#15963193), but the issue is still unresolved. My account remains restricted and I still cannot send messages. Please escalate the existing ticket.

• 
  Martin Velík (@kimosak) reported 58 minutes ago

  Hey @Viber, your support is a total joke. I have multiple tickets open (#17095464, #17095345, #17091433...) and nobody actually does anything to solve the issue. @ViberHelp is just a pathetic, broken bot that keeps repeating the same useless script in a loop. Fix your system! 🤬

• 
  George (@George189343130) reported 59 minutes ago

  @Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

• 
  NYOle (@NYCOMch) reported 60 minutes ago

  @Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.