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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (33%)
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App Crashing (28%)
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Connection (21%)
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Multimedia (8%)
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Sign in (8%)
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Glitches (3%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cabanatuan City |
Sign in | |
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging | |
| Tübingen |
Messaging | |
 Yangon |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Токсоносецот 2.0
(@buturipol2) reported
@ViberHelp have you considered fixing your broken activation flows?
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MegaBoss
(@Mega_Halifax) reported
@Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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rev 🩷
(@goodluckbabey) reported
@Viber your app is not working.. it’s freezing at opening and can’t click or scroll
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BLB28NBG
(@blb28nbg) reported
@Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???
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Sasa
(@ES_mastertrader) reported
@ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account
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Aiman Ahmed
(@AimanAhmed333) reported
@Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either
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Sameer 🇲🇻
(@Chorteyyy) reported
@Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Nick Koks
(@KolyaPV) reported
@ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.
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Belle
(@thelastheiress) reported
@iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?
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crypto ၊||၊ DeSpeed ၊||၊ DDAI
(@crypt0rrent) reported
is your system down? @Viber i can't login my number
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Sameer 🇲🇻
(@Chorteyyy) reported
@Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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sofy
(@hofy_sofy) reported
@ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks
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Jack Hewson Bluesky handle: @jackhewson.com
(@jack_s_hewson) reported
@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
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Totally Wandering Dinosaur
(@thatdynodayo) reported
@Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?
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Sameer 🇲🇻
(@Chorteyyy) reported
@ViberHelp @SUGAhaesseoyo @Viber I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Kynder Bueno
(@JerryMostlySad) reported
@ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?
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Alexander (Alexandros) Agathos
(@agath_alex) reported
installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
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qtpotat0
(@_qtpotat0) reported
@Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me
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Belle
(@thelastheiress) reported
@Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue
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Токсоносецот 2.0
(@buturipol2) reported
@ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.
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AaMaldives
(@Al_Maldives) reported
Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this
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Marlon Jade Banzuelo
(@jade_banzuelo) reported
@Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?
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clars • HOONDORIKO •
(@FrvrH00n) reported
Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲
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Photis Constantinou
(@photiscon) reported
@Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.
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rie
(@rieisray) reported
@Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?
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j ⁷
(@SUGAhaesseoyo) reported
@Viber @ViberHelp can someone help me i'm having issues with your app
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MegaBoss
(@Mega_Halifax) reported
@ViberHelp The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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Υπερηχητικός ✈️ 🚀
(@Yperixitikos) reported
@ViberHelp viber is down ?
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MegaBoss
(@Mega_Halifax) reported
The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and no communication, leaving you unable to connect to family and friends!
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#47 has 9 Lives
(@9LivesBishes) reported
@Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.