Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Connection (47%)
- Multimedia (18%)
- App Crashing (12%)
- Messaging (12%)
- Sign in (6%)
- Glitches (6%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blagnac
|
Multimedia | 1 day ago |
 Hamburg
|
Messaging | 14 days ago |
 Athens
|
App Crashing | 18 days ago |
 Budapest
|
Multimedia | 21 days ago |
 Ramat Gan
|
Connection | 22 days ago |
|
Lefkáda
|
App Crashing | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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CLAUDIA CASILLAS (@CLAUDIA33910716) reported@Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport
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Pulkit Atray (@PulkitAtray) reported@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
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Nick Koks (@KolyaPV) reported@ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.
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J.Down (@isitwortharead) reported@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.
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Ivan Ivanov (@funkyuname) reported@Viber @ViberHelp (3) This is seriously affecting her business as it is the main channel which she sells through and communicates with her clients. Your silence is lack of help is seriously worrying. Can you please review ticket #15033849 and help us to unblock it.
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euphor_G (@euphor_G) reported@daddyblondlegs @Viber I had same issues days back but,with the help of @Webtooncoin90 company they helped me recovered my hacked account back and I can now access my account back as normal you can message them for help
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Marlon Jade Banzuelo (@jade_banzuelo) reportedOne issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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Daniel Howard (@DanielH98598446) reported@Viber Good Evening. I'm trying to reinstall Viber and every time I enter my mobile number I receive an activation error failed message that my phone number has been blocked from using Viber.
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Sameer 🇲🇻 (@Chorteyyy) reported@Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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George (@George189343130) reported@Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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BrktiCevap (@BrktiCevap) reported@Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.
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Özlem değil İzlem (@IzlmY) reported@Viber You blocked my viber account for no reason and you said you won't be able to unblock it. How? Please help!
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J.Down (@isitwortharead) reported@ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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Paromita Dey (@paromitade) reported@Viber hi, could you help me transferring my device to another one? Thanks
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Hussain (@Hussain99066915) reported@ViberHelp @tracyplantlady Hi, please help me. My viber number gor blocked.
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morescode (@morescode1) reported@ViberHelp @BarzanSadiq Hi my number was blocked pls help
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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kavai_musera (@MuseraKavai) reported@Viber hello, I have had multiple account registrations attempts but unsuccessful. Kindly assist in resolving the issue from your end.
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MegaBoss (@Mega_Halifax) reported@ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?
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Nash (@nashgalang) reported@ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.
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NYOle (@NYCOMch) reported@Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.
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j ⁷ (@SUGAhaesseoyo) reported@Viber @ViberHelp can someone help me i'm having issues with your app
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Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
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morescode (@morescode1) reported@ViberHelp My number is blocked. Pls help
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Jhesa (@jhesacj43) reported@Viber need help please. I cannot retrieve my chat history from my old phone to my new phone. I am trying to scan the QR Code to my old phone using my new phone but it shows unable. I already tried updating the app, restarting both phones but still unable to scan QR Code.
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Kim (@Kim_in_TO) reported@ViberHelp please help. You must be able to do something instead of sending me canned replies
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Cryptocrat (@coinprof) reported@ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.
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MegaBoss (@Mega_Halifax) reported@ViberHelp Results? You guessed it! Zero! Only comes to prove that customer service does not exist at @Viber