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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (44%)
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Messaging (33%)
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Multimedia (11%)
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Sign in (11%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zagreb |
Connection | |
 Mandaluyong City |
Connection | |
| Cabanatuan City |
Sign in | |
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Mudasir Hussain🇵🇰
(@Mudasirsami800) reported
@ViberHelp Not working bro
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Green
(@yeti87788) reported
@ViberHelp But there must be some minimum amount? How can I make a purchase without knowing what service I'm getting?
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Federico Pascual🇵🇭
(@FDPascual) reported
@ViberHelp Won't relaunching Viber set me back to zero -- meaning I would have lost all my files? Only Viber on my laptop was hit. My iPhone's Viber still works. If I relaunch Viber won't my iPhone's Viber go down with the problem of starting all over again from zero?
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Roxanne Bradley
(@roxsalud) reported
@ViberHelp having issues with my account. Requesting for immediate assistance.
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Eleni
(@miofli) reported
@Viber Hm am I the only one having that problem?
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Mudasir Hussain🇵🇰
(@Mudasirsami800) reported
@ViberHelp Viber Support not working why
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Federico Pascual🇵🇭
(@FDPascual) reported
@ViberHelp Which issue are you talking about? Please tell us so we would know how to respond.
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saudade
(@Irynka_ua) reported
@ViberHelp Hi Viber, your team blakclisted my nephew again.she is a schoolgirl and use your app for study. She doesn't do suspicious activity, i double checked all her contract. Could you please help?
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Michelle Tidon
(@eeetidonski) reported
@ViberHelp I all of a sudden lost chat history for some of my contacts and group chats without doing anything. Already tried restoring, no luck. 😫 What do I do, please help. Thanks!
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Jinan sharyf - Genie
(@Jinansharyf) reported
@Viber @ViberHelp Worst service ever
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Precious Ozioma
(@ugwupreciousozy) reported
@ViberHelp pls how do I lodge a complain. I'm having issues with my app I can't make calls and I just downloaded the app still on one week free trial
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Alain Müllauer
(@AlainMuellauer) reported
@ViberHelp I can no longer send/share link to Viber contact while on roaming What settings shall I fix? Thanks Alain
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ReyEnigmaMarija🎁
(@MariaMindfold) reported
@Viber .After that, I can sleep/breathe again, gain more fuel and help even more to there is nothing left of me cause I just put all jobs aside now to focus totally on refugee relief for at least two months ahead.
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Ahmed Gaveem Ali
(@gaveem) reported
@ViberHelp help! my Viber number has been automatically flagged for spam twice while trying to run a tuition center, specifically while trying to add students to groups! The help site says that the block is permanent. Please help! 😭
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Essin Peace
(@EssinPeace) reported
@Viber I've raised several tickets already describing the problem
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SAS The Agency
(@sas_the_agency) reported
@Viber Hello. Please can somebody help. You have mistaken me for ‘spam’ and have blocked my account. I need this rectifying immediately, please can someone contact me directly? Thank you
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Dorothy Zbornak
(@phdee_) reported
@ViberHelp hello I am still trying to receive help. I cannot make calls to The BAhamas. It says call failed.
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Angel Velez
(@AGVelez4) reported
@ViberHelp can anyone help? When I opened my @Viber all chat messages are gone except groups. All other chats with 1 or more persons gone or No Messages
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SAS The Agency
(@sas_the_agency) reported
@ViberHelp Hello my number is 07534971655 - every time I open a private ticket I get the same automated response back. Can you please help?
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Su Ivan
(@SuIvan6) reported
@Viber Hi @ViberHelp @Viber I found my message sent to others in personal cannot be sent out, but I can send in viber group channel. Is there any help you can give to me?
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askbout_julia
(@Julia20069379) reported
@sas_the_agency @Viber This issue is very frustrating, contacting support is worthless cause you will get no reply,you should check out @HELPSERVER_ ,they helped me recover mine, just trying to help.
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Solaris
(@solaris1347) reported
@viber is not working in #wayland environment in @kdecommunity Plasma!
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ViberHelp
(@ViberHelp) reported
@Louay30243205 @Viber What is the issue exactly? You are not able to access the hidden chats or you lost messages? Did you have backup in Viber?
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Shashi Kant
(@Shashikant1019) reported
@Viber Help me in activation. It goes failed everytime.
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Naked Truth & The Well Dressed Lie
(@NeuKnowledg) reported
Viber is down @Viber
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Louay
(@Louay30243205) reported
@ViberHelp @Viber The problem is that I opened the Viber in a new phone and found that conversation in the secret mode does not exist and I did not copy the information, but now I want to retrieve these conversations, can you help me please??
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आपका मित्र
(@Nik33352) reported
@Viber_India @ViberHelp I am not able to login the viber as it saying activation failed. Team can you help me on that as my number is blocker by viber
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Viber
(@Viber) reported
@dumuluung We are currently in the process of removing this ad. Please note that you can also report an ad at anytime and it will not be shown to you. Please reach out to Viber support or @ViberHelp if you encounter any issues.
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French69
(@DanielBigeat) reported
@Viber It seem that your app stopped working, I can’t call or text. Anyone got the same issue
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Lezel Fabiana
(@fab_lizz) reported
@Viber how to fix download error on photos please. Thank you