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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (39%)
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Connection (25%)
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Messaging (20%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection | |
| Waynesboro |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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nyll loch
(@lynnmcculloch17) reported
@Viber 🤮🤮🤮 NARU KENZI, Eden Terrace **********, is NOTHING like her pics,🤮OR any of her info, she STINKS, smells VILE, wasted an hour, I suggest you men out there not to go, TERRIBLE, VILE EXPERIENCE. SHE IS A DISGUSTING , Japanese geriatric.
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2Baddie'sBBGurl
(@ncthoew) reported
@ViberHelp hello, Can you help me how do I switch my viber account on iPhone?
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Remon
(@remonvogelaar) reported
@ViberHelp could you please look into ticket #325566003. I have sent a reply and 3 reminders after getting a copy/paste reply which didn't solve the issue. It has been 6 days without response.
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Subham Taparia
(@subhamtaparia1) reported
@ViberHelp I had a Viber Out connection for my business. It went well for a couple of months but the number got blocked out last week. I raised a ticket they didnt give any clear reason as to why the service was blocked. Not even responding to the raised tickets.
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Rainier Tee
(@rainiertee) reported
@ViberHelp I filed 2 tickets already but no response. Need help.
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp please Viber why you always block my Viber call out service
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp please help with the case #972389491. I’m waiting for payments details for 2 days and loosing a time as I requested data for August. Please send me correct bank details to proceed the payment
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Adarsh
(@theadarshboy) reported
@Viber @ViberHelp how can I buy a local number inside viber? I used this feature twice but now don't seem to find it anywhere. Help please.
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Rain
(@ulaneslluvia) reported
@ViberHelp I need help please. Our group do not have a superadmin and i can't upgrade myself to one. There are only 2 admins and neither can't promote to being a superadmin.
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🌻Фіньця🌻
(@Sofiya2022) reported
@ViberHelp help
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I need help with my CDR report!!! It’s absolutely wrong and doesn’t contain my data!!!! Who can solve this???
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I did. Please help to proceed @ViberHelp I’m waiting for payment details
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Rain
(@PurpleRain04) reported
@viber @ViberHelp for the love of all that is good, please fix your desktop app. I uninstall and install EVERYDAY because it crashes every time I open it when I start my work day. Geeeez!
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びし
(@Civil_Suit_Pro) reported
@Viber #Fraud Following that, claimed contact widow, and received super slowe reply and suggested me to purchase another credit point. and it says $4.99 for 52mins call. Then purchased it and called, only 3min it expired. Refund all !!!! Such a terrible fraud.
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nyll loch
(@lynnmcculloch17) reported
@Viber NARU KENZI, Eden Terrace **********, is NOTHING like her pics,🤮OR any of her info, she STINKS, smells VILE, wasted an hour, I suggest you men out there not to go, TERRIBLE, VILE EXPERIENCE. SHE IS A DISGUSTING , Japanese geriatric.
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Hidayat Hussain
(@Hidayat52560588) reported
@Viber @ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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nyll loch
(@lynnmcculloch17) reported
@Viber NARU KENZI, Eden Terrace **********, is NOTHING like her pics,🤮OR any of her info, she STINKS, smells VILE, wasted an hour, I suggest you men out there not to go, TERRIBLE, VILE EXPERIENCE. SHE IS A DISGUSTING , Japanese geriatric.
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k
(@mnjyoo) reported
@Viber can you please help me my number is being blocked several times i cannot continue with my work i need this issue resolved asap please assist me
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Mizrob Vasiev
(@MizrobVasiev) reported
@ViberHelp downloaded viber in my Mac. Cant make viber out calls from my Mac but can do it from my phone. Any advice how to fix it?
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Why Viber always block my Viber call out service 😭💔💔💔💔
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Nasilemak84
(@nasilemak84) reported
@ViberHelp hi, I've just downloaded Viber and when I call, the received is seeing my number as unknown. Any help for this please ? Thanks
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Vera Galkina
(@VeraGalUA) reported
@ViberHelp I ordered CDR report. The data I’ve got was reduced! Report is not full! I have evidence that report doesn’t include calls and messages that I had!!! Report contains only chat groups!!!! Help me
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Rain
(@PurpleRain04) reported
@Viber @ViberHelp for the love of all that's is good, please fix your desktop app. I uninstall and install everyday because it crashes every time I open it when I start my work day. Geeeez!
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Tsenguun Tsogbadrakh
(@enebolbi) reported
Viber is such utter garbage. I bought 5$ credit to call my home country, and now I cannot even log in for 2 days. You guys where able to get my money with lightning speed but when it comes to providing the service you agreed to, there is nothing? 😡 @Viber @ViberHelp
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Justin Cruz
(@JustinC86848560) reported
@viberhelp I've got a concern, kindly help.. I’ve deactivated my old sim in a viber app in my old phone. By right, all chat histories in that account are deleted as well. How come when my dad used the old sim in that old phone, all my chat histories re-appeared again?
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nyll loch
(@lynnmcculloch17) reported
@Viber NARU KENZI, Eden Terrace **********, is NOTHING like her pics,🤮OR any of her info, she STINKS, smells VILE, wasted an hour, I suggest you men out there not to go, TERRIBLE, VILE EXPERIENCE. SHE IS A DISGUSTING , Japanese geriatric.
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp @ViberHelp hi Viber . Can you explain why Viber always block my Viber call out service. I need to talk with the owner of Viber that he should explain why they always block my Viber call out service. In one month I didn't use for one day . I need to know that Viber is scammer?
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Ria Tangco
(@riat8) reported
@Viber Is there a way for me to back up my viber in macbook? It is more updated than the one on my mobile app. Please help. Thanks