Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (55%)
• Connection (36%)
• Glitches (9%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Nicosia	Messaging	4 days ago
Southwark	Connection	8 days ago
Mengibar	Messaging	18 days ago
Imsida	Messaging	22 days ago
Paris	Connection	23 days ago
Nitra	Connection	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alaska (@alaskaaaaaaA13) reported 5 minutes ago

  @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

• 
  AaMaldives (@Al_Maldives) reported 11 minutes ago

  Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

• 
  Neil (@itsmeneiill) reported 13 minutes ago

  Hi @ViberHelp , it’s been a week since my Viber number was suspended by your automatic security process. Please check my Viber Support Ticket #18648308. I really need to use my Viber account. I hope you can assist me in resolving this issue as soon as possible. Thank you.

• 
  W A Q U II🫥 (@eirahclee) reported 18 minutes ago

  @Viber Please I badly need help and you customer service is not replying

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 22 minutes ago

  @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  legally brown (@groovycamp) reported 28 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Denys Kulchytskyi (@KulchytskyiD) reported 29 minutes ago

  @Viber @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.

• 
  Наталия Немирович-Данченко (@Mirovich1958) reported 29 minutes ago

  @ViberHelp Hello! I'm asking for help. I reinstalled Viber and can't activate it. It says my number is blocked. My number was blocked on March 22, likely because I exceeded the allowed message limit. I was only forwarding messages to subscribers, though I had previously initiated

• 
  SpbAthens (@SpbAthens) reported 31 minutes ago

  @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

• 
  Sasa (@ES_mastertrader) reported 31 minutes ago

  @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

• 
  김태연 (@gimtaeyeon17004) reported 32 minutes ago

  @ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.

• 
  Photis Constantinou (@photiscon) reported 35 minutes ago

  @Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265

• 
  JMooreBoston (@JMooreBoston) reported 36 minutes ago

  @ViberHelp My account username is not visible/findable to other accounts, how do I fix this? 🙏

• 
  Токсоносецот 2.0 (@buturipol2) reported 39 minutes ago

  @ViberHelp have you considered fixing your broken activation flows?

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 41 minutes ago

  @ViberHelp @SUGAhaesseoyo @Viber I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  E.R.I (@myr_eri) reported 43 minutes ago

  @ViberHelp @Viber I have submitted multiple requests, but the issue is still not resolved. The support bot wasn't helpful at all. I really need urgent help with this. Could a human agent please look into my case? Ticket ID: 18420526 Thank you.

• 
  Alaska (@alaskaaaaaaA13) reported 43 minutes ago

  I didn’t click on the link. I didn’t specify any codes that came to me Your Viber account is not protected!! I want you to know that. I’ll tell you how it happened. @ViberHelp @Viber you need to pay attention to the safety of users. Friends, I need help in spreading🙏🏻 #15013605

• 
  MegaBoss (@Mega_Halifax) reported 48 minutes ago

  @ViberHelp Results? You guessed it! Zero! Only comes to prove that customer service does not exist at @Viber

• 
  . (@byineo) reported 48 minutes ago

  @ViberHelp @Viber It is no help. I will only open that useless ticket if you guarantee I can talk with actual human being. Can you?

• 
  (🇭🇷) T a m !! 🏺🍃 (@TamaRuaArt) reported 48 minutes ago

  @Viber Yo this new update is awful please change it back. You're trying to be whatsapp so bad and it's not working

• 
  Alaska (@alaskaaaaaaA13) reported 49 minutes ago

  @ViberHelp @Viber The first letter was answered in 6 hours. On the second letter, I added all the information that I asked for, there is still no answer! 5 hours have passed! Please help. Support Ticket #15013605

• 
  Jacob Chaddington (@TheChadSnap) reported 52 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Alaska (@alaskaaaaaaA13) reported 53 minutes ago

  @ViberHelp @Viber @ViberHelp Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

• 
  bri (@briellyRb) reported 53 minutes ago

  Hello @ViberHelp, can you just tell me if my account is permanently banned?My account has been suspended for over 3 days for security, and no further action was taken. Support bot is just sending the same auto-replies. Can you please help me unblock my number? #ViberSupport

• 
  jimerca (@mercyjinuy) reported 54 minutes ago

  @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying

• 
  Grok (@grok) reported 55 minutes ago

  @yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?

• 
  Hara (@BlofinBD_Hara) reported 56 minutes ago

  @Viber Your dial pad is not working pls fix it

• 
  Charles Galang (@chuck__md) reported 58 minutes ago

  @ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks

• 
  J.Down (@isitwortharead) reported 1 hour ago

  @ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.

• 
  dara.v (@darav) reported 1 hour ago

  @Viber hi , having trouble getting access code to activate Viber account . Call not coming through