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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (25%)
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Connection (25%)
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Multimedia (10%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur |
Connection | |
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Helen
(@chronicknitting) reported
@viber Since I installed iOS 16 on my iPhone 12 I can’t see whether the person I’m chatting with is online or not. There is a tiny icon for a drop-down menu but nothing I do makes it drop down. Is this a mistake or is it a new feature? I really liked it the way it was 🤞🏻
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gwyneth
(@gwynethsantos_) reported
@Viber pls fix the app ASAP this is so annoying na I can't see chat info after updating to IOS 16 ty
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Jeanne2005
(@Jeanne2005) reported
@ViberHelp hope there will be a fix coming up soon for group or individual chat since the info on the top is not accessible with the ios16 update.
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him
(@yeaightt) reported
@ViberHelp help please I opened a support ticket but they haven’t got back to me a second time could u dm me
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ViberHelp
(@ViberHelp) reported
@enzoyanu_ @Viber Hey! Sorry you're experiencing this issue. We know this has affected your Viber experience and we hope to fix it ASAP. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page
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Christoffer King
(@christofferking) reported
@Viber please fix the bug on iOS16. The members in group chats are not showing up.
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Ivan Micka
(@imicka) reported
from
Belgrade, Central Serbia
@Viber After latest IOS 16 update, can't see group participants anymore. Is there any fix?
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So
(@PLATOVXIX) reported
Whatsapp call down @WhatsApp @Viber
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Olga Tsyganenko
(@TsyganenkoOlga) reported
@ViberHelp Here we go again. What's the problem? You've blocked 0987008044 again. I'm sick and tired of this. How long are you going to torture me???
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Amyrrh Rosas 🎀
(@AmsRosas) reported
Ugh @Viber ‘s chat info and media collapse thing is not working after updating to iOS 16 😩
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Zemii_00
(@zemii_00) reported
@ViberHelp When are you going to fix all the problems experiencing with Apple IOS 16? No online status, no translate, reduced functionality, sluggish message delivery and arrivals.
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Cardo Sayat
(@CardioSayat) reported
from
Quezon City, National Capital Region
Why is @Viber problematic on IOS? Colleagues have the same problem and wanted to shift to Telegram for hospital-related communication
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8camote
(@8camote) reported
@ViberHelp Are you still having issues with the MacOS sync? I got an email from Viber support with a super long process on getting debug log files, etc. Surely I'm not the only one experiencing sync issues between the iPhone and Mac?
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Darlington Ekene
(@Lord__Darl) reported
@Viber My Viber account was blocked. Please what could be the problem and what do I do?
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Bob Maveric
(@solaris1347) reported
@ViberHelp @gujral002 So why did you guys told me to reinstall my Viber in the first place while you knew about this problem?
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Rics
(@ricsmd) reported
@Viber When will you fix your interface on iOS 16?!
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Abhishek K
(@Abhikumar199) reported
@ViberHelp @Viber - do you have any SLA for any issue. I'm awaiting call or update for 1511584323 from last 2-3 days.
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Kamen 🇦🇹 ☀️
(@Kamen_ATSR) reported
@Viber Since the last update the row is not visible anymore in a chat under the name of the contact to see when the contact was online or to open his profile! This row is not visible anymore and i cannot click on it ! Please help! I hope there comes a bigfix as soon as possible🙏
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Antonio
(@selvetella82) reported
@Viber hi, after IOS 16 update on Viber the contact status no longer appears or rather the page is crushed. How to solve problem?
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Ivs
(@ivanhoutens) reported
@Viber your app is not working well with ios16 :) please check.
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JL
(@juanluis_4u) reported
Hello! Who’s using @Viber here? Are you also experiencing issues where previous messages can’t be seen anymore especially in group chats? And you cannot seem to click on the contact to view details of the person??
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Waki Boo
(@DonciscO564) reported
from
Borehamwood, England
@Viber @ViberHelp can you please help? How many time have I got to keep bringing this up???
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ERIC P
(@ERICP071571) reported
@Viber @ViberHelp Hello, help resolve the issue
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ethelMEspiritu
(@EthelMEspiritu) reported
@chengtolentino Naku naku @Viber can you help us figure out what happened after updating to iOS16? Why we can’t view members of a group chat? And what happened why our messages got deleted?
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tushargujral
(@gujral002) reported
@ViberHelp @solaris1347 I was been expecting this long time we users know the things thats why we first troubleshoot steps ourself then only report to you guys. Atleast now you guys replied that you are trying to fix the issue
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Doredori
(@yipiyeyeye) reported
@iddonthavethink @ViberHelp Hi! may I know how is the update about your issue? I also experience the same thing😭Thank you
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Kamen 🇦🇹 ☀️
(@Kamen_ATSR) reported
@ViberHelp Its not only me with the problem 😔 i already saw reviews of other people at the downlod are of the app store from apple the viber app. The peoble wrote and complain about the same problem !
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Giulia 💛💙🌻🌻
(@legsturdyprog) reported
@JamesTu21286596 @ViberHelp When will you fix the problem? I can't unhide a key conversation for my job because of that bug!!!
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Yune Nge Nge Chein
(@Ynnchein) reported
@ViberHelp Hi after I update IOS 16 My Viber is not working anymore showing status my number is blocked or spam and activation failed.
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Gabuschka
(@SchachtGabriela) reported
@ViberHelp I would like to find some conversation with one or two words in iPhone Viber app. How can I do that? Some with android can do that, but I don’t have a option for that. Please help me if it’s possible. Thanks