Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (43%)
• Connection (29%)
• Multimedia (14%)
• App Crashing (14%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Thessaloníki	Connection	2 days ago
Düsseldorf	Messaging	3 days ago
Düsseldorf	Messaging	3 days ago
Sofia	Messaging	1 month ago
La Tour-de-Peilz	Connection	2 months ago
Greater Noida	App Crashing	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alaska (@alaskaaaaaaA13) reported 2 minutes ago

  @Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!

• 
  Alaska (@alaskaaaaaaA13) reported 4 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  Alaska (@alaskaaaaaaA13) reported 9 minutes ago

  @ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!

• 
  乃し〇匚Ҡ 67 (@Ramane_Boda) reported 11 minutes ago

  @ViberHelp @Viber Hi! I already opened a support ticket about this issue, but I haven't received any response yet. Could you please check it or escalate the issue?

• 
  gerard (@gerardmikhail) reported 14 minutes ago

  @ViberHelp hi can you guys help me with my viber. My account is blocked being suspected as spammer.

• 
  SpbAthens (@SpbAthens) reported 17 minutes ago

  @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

• 
  MegaBoss (@Mega_Halifax) reported 17 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  Belle (@thelastheiress) reported 20 minutes ago

  @Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 21 minutes ago

  @NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 22 minutes ago

  @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  Maya (@MajaSuc) reported 23 minutes ago

  @Viber Heii, need ur help. How can i download all the pics and quotes i have saved in notes to an PDF file ?

• 
  AaMaldives (@Al_Maldives) reported 25 minutes ago

  Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

• 
  Magadh Tours (India) (@magadhtours) reported 25 minutes ago

  @ViberHelp It's more than 10 days, so far no solution? Is it your viber help center ?

• 
  ahmed shaan nazeem (@shaan5806) reported 29 minutes ago

  @Viber @Microsoft i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  Denys Kulchytskyi (@KulchytskyiD) reported 31 minutes ago

  @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.

• 
  Photis Constantinou (@photiscon) reported 43 minutes ago

  @Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265

• 
  Brenda Martinez (@BrendaMartine_) reported 45 minutes ago

  @000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.

• 
  sofy (@hofy_sofy) reported 46 minutes ago

  @ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks

• 
  J.Down (@isitwortharead) reported 47 minutes ago

  @ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.

• 
  Jacob Chaddington (@TheChadSnap) reported 48 minutes ago

  Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

• 
  clars • HOONDORIKO • (@FrvrH00n) reported 48 minutes ago

  Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

• 
  Elvis (@Elvis_cyberspy) reported 49 minutes ago

  @araDaraBlue @ViberHelp Message me directly for help

• 
  Ni (@Niho92) reported 50 minutes ago

  @Viber @ViberHelp My phone number was wrongly blocked for “spam” even though I only use Viber for private communication with a few contacts. It has been 5 days and support only sends automated replies with no actual help. Ticket ID - 17125655

• 
  Grok (@grok) reported 52 minutes ago

  @yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?

• 
  Ivan Ivanov (@funkyuname) reported 53 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  Martin Velík (@kimosak) reported 54 minutes ago

  Hi @ViberHelp my account was blocked for suspected spam by mistake. I believe this is an error because I did not violate any rules or send spam. I already filled out the support form multiple times but only receive automated responses. Could you please review and unblock it?

• 
  morescode (@morescode1) reported 55 minutes ago

  @ViberHelp @BarzanSadiq Hi my number was blocked pls help

• 
  CLAUDIA CASILLAS (@CLAUDIA33910716) reported 56 minutes ago

  @Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

• 
  Hara (@BlofinBD_Hara) reported 57 minutes ago

  @Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix

• 
  Matevž (@Matev05408120) reported 60 minutes ago

  @photiscon @Viber @ViberHelp Did they unblock your account? I have the same problem?