Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Connection (47%)
- Messaging (40%)
- Glitches (7%)
- Video (7%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil
|
Connection | 2 days ago |
|
Guayaquil
|
Video | 5 days ago |
 Quezon City
|
Connection | 6 days ago |
 Ljubljana
|
Connection | 7 days ago |
 Nicosia
|
Messaging | 11 days ago |
 Southwark
|
Connection | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander (Alexandros) Agathos (@agath_alex) reportedinstalling the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
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Yevhen Kilihin (@YevhenKilihin) reported@ViberHelp my business account has been blocked for 8 days with no resolution. I’ve submitted multiple tickets and only receive automated replies. I am losing clients and revenue daily. This level of support is unacceptable for a paid service. Please escalate urgently.
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dara.v (@darav) reported@Viber hi , having trouble getting access code to activate Viber account . Call not coming through
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Jovana Halvorson (@JBStojakovic) reported@ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.
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Belle (@thelastheiress) reported@Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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Brenda Martinez (@BrendaMartine_) reported@000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.
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MegaBoss (@Mega_Halifax) reported@ViberHelp The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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Zachary Hargrove (@WildWolfZach) reported@IamMarkLloyd @Viber Support isnt really helpful I got help from @BugExhume_
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Milan Veljković (@juzhnjak) reported@ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.
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Mark Sims (@sims248) reported@000xdi @Viber I’m really sorry this happened to you. I went through something similar and the only team that actually responded fast and explained things clearly was @AutopsyMainnet. They don’t make fake promises they assess the case properly and guide you step by step. Reach out to them for real help and support.
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Kynder Bueno (@JerryMostlySad) reported@ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?
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crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reportedis your system down? @Viber i can't login my number
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denixx baykin (@denixxbaykin) reported@Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.
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Jhesa (@jhesacj43) reported@Viber need help please. I cannot retrieve my chat history from my old phone to my new phone. I am trying to scan the QR Code to my old phone using my new phone but it shows unable. I already tried updating the app, restarting both phones but still unable to scan QR Code.
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Nick Koks (@KolyaPV) reported@ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.
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. (@byineo) reported@ViberHelp @Viber It is no help. I will only open that useless ticket if you guarantee I can talk with actual human being. Can you?
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MegaBoss (@Mega_Halifax) reported@ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?
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Ενωσίτης (@vkoutsis21) reported@ViberHelp I already did but I am waiting 2 weeks now to fix it
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ᗩᒪᐯIᑎ (@alvnmiranda) reported@Viber Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.
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rie (@rieisray) reported@Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?
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Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported@ViberHelp viber is down ?
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गजेन्द्र वीर खत्री JBR (@gajadhamme) reportedHello @Viber what's wrong with your calling service??
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乃し〇匚Ҡ 67 (@Ramane_Boda) reported@ViberHelp @Viber Hi! I already opened a support ticket about this issue, but I haven't received any response yet. Could you please check it or escalate the issue?
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Charles Galang (@chuck__md) reported@Viber @ViberHelp hi, can you please help me unblock my account? I've used the chat bot and email support but what i get are just automated replies that my account will be reviewed if not unblock after 3 days, it's already been more than a month since.
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morescode (@morescode1) reported@ViberHelp @BarzanSadiq Hi my number was blocked pls help
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Наталия Немирович-Данченко (@Mirovich1958) reported@ViberHelp Hello! I'm asking for help. I reinstalled Viber and can't activate it. It says my number is blocked. My number was blocked on March 22, likely because I exceeded the allowed message limit. I was only forwarding messages to subscribers, though I had previously initiated
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King Navin (@itskingnb) reported@Viber @Viber_India are you not going to help???
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Mirka (@monserious) reported@Viber is there a support that can help me with serious video call lags?
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npalsensei (@npalsensei) reported@AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.