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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (40%)
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Connection (40%)
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Multimedia (10%)
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Sign in (10%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zagreb |
Connection | |
 Mandaluyong City |
Connection | |
| Cabanatuan City |
Sign in | |
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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megamoonflake
(@megamoonflake) reported
@ViberHelp My account is blocked… activation failed??! Please help to reactivate my account
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Kunteper
(@Kuntepe59885575) reported
@Viber what are the steps to take. 2 days ago I had the same problem with Skype .. and I got my money back. Today same thing with of Viber. Can anyone kindly explain why I can't call? thank you
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Armend Krasniqi
(@Armendi) reported
@ViberHelp my friend is getting this message while he tries to activate his number Activation failed Tap "Help" to learn how to activate your account
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andy
(@andy68738792) reported
@ViberHelp Hi i really need help please dm asap
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LILAC
(@loveyousomochii) reported
@ViberHelp viber suddenly showing numbers instead of names with the recent update!? pls help.
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Maybelle 🌷
(@maybeitsmaybs_) reported
@ViberHelp @Viber what's going on? Senders name aren't showing just numbers. How to restore their names? Please fix asap.
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Micoi Aguilar
(@micoiaguilar) reported
@ViberHelp viber app on mobile seems to have a problem. All of a sudden, all contacts doesn't show their names?
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Sead Kraja
(@kraja_sead) reported
@ViberHelp i am blocked from viber for spam which i never spammed anyone. i have been trying to email viber to get the problem resolved and i get no reply. when will i be unblocked ?
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Troller 21
(@troller2101) reported
@Viber @TechCrunch You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Cattlya
(@Cattlya8) reported
@Viber @TechCrunch Internet is down in Iran, people of Iran need help. The last time they did this, they killed over 1,500 people. Help Iran, be their voice, don't let these bastards kill the people of Iran #مهسا_امینی #Mahsa_Amini #mahsaAmini
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tim marsh
(@timmymarsh) reported
@ViberHelp can you please unblock my number, you say I have spammed, but I haven't sent 1 message yet. I have emailed you 3 times and twice on webform. Your customer service is poor.
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Abdul Raziq Ali 🇵🇸
(@abdulraziqalii) reported
@ViberHelp need help
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Saghar EM
(@Saghar_EM) reported
@Viber The internet is broken in Iran. The regime is using all force/weapons against the protesters and filtering the common communication apps. Could you stand by the people in Iran and support them with the free call option in this case? @ViberHelp #Mahsa_Amini #مهسا_امینی
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Abdul Raziq Ali 🇵🇸
(@abdulraziqalii) reported
@ViberHelp Accidentally I have changed a public group to a private one and now I’m unable to change it to a public group.Please help me to solve this issue.
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Ann Clariz Yap
(@everfabulossa) reported
@ViberHelp Hi! Please help. I cannot see anymore the names of contacts in my group that are not saved in my phone.
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Cold War
(@ColdWar80561113) reported
@ERICP071571 @Viber PHIXCYBER on INSTAGRAM can help you get it fixed okay
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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tim marsh
(@timmymarsh) reported
@Viber can you please unblock my number, you say I have spammed, but I haven't sent 1 message yet. I have emailed you 3 times and twice on webform. Your customer service is poor.
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Fine dine 🦋
(@_makeajoyy) reported
What is this @Viber the display names in my chatbox went missing, just phone numbers. What are we? Fortune tellers?? Fix this @Viber @ViberHelp
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John ingram
(@jighost22) reported
@Viber I’m having a problem I have all your notifications turned on. But I seem to be having a problem with receiving message notifications I’m not getting any so I’m. Missing urgent messages.
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Lucas Jordan
(@LucasJo34485612) reported
@megamoonflake @ViberHelp I advise you contact Tec4ord via Instagram through him i got mine reactivated when i had same issues, he’s a professional and I’m sure he’ll also help you out
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Edin
(@extract0r) reported
@MKBHD I hate when missing camera button on new lockscreen resulting in custumizing lockscreen which takes time to close.. Siri not working as expected with @Viber.. also airpods doesn’t connect allways when I need to pickup the call.. #IOS16 is a mess..
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therealdaryl_
(@therealdaryl_) reported
@Viber @TechCrunch My account has been blocked. Please help. 😭
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Disobedient Engineer
(@boki_peric) reported
Now there’s an issue with not beeing able to select a smiley in @Viber because it automatically returns you to the start of the list, because of both horizontal and vertical scrolling possibility. How to ruin the app in 2 weeks - Viber showed it clearly. Will switch to WhatsUp.
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Kunteper
(@Kuntepe59885575) reported
@ViberHelp 2. and later you get the message from your bank that says "Look that we paid" this amount, one expects to have the service .. I'm wrong?. Grazie.
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Manny Calupitan
(@mannycalupitan) reported
@Viber Most of the names in our Viber groups have been erased. We're having a hard time identifying participants. Why did this happen and can you fix this?
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milkie trinio
(@mikealtrineau) reported
@Viber is there an issue with viber out? I can't make a call.
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Vasilis Liakakos
(@Dante1776) reported
@ViberHelp having a problem with one viber account (after e-banking credentials breach) and e-mails to viber support have been unfruitful. who can we contact to get our account back???