Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 19, 12:20 PM EDT	0	0
Apr 19, 12:40 PM EDT	0	0
Apr 19, 1:00 PM EDT	0	0
Apr 19, 1:20 PM EDT	0	0
Apr 19, 1:40 PM EDT	0	0
Apr 19, 2:00 PM EDT	0	0
Apr 19, 2:20 PM EDT	0	0
Apr 19, 2:40 PM EDT	0	0
Apr 19, 3:00 PM EDT	0	0
Apr 19, 3:20 PM EDT	0	0
Apr 19, 3:40 PM EDT	0	0
Apr 19, 4:00 PM EDT	0	0
Apr 19, 4:20 PM EDT	0	0
Apr 19, 4:40 PM EDT	0	0
Apr 19, 5:00 PM EDT	0	0
Apr 19, 5:20 PM EDT	0	0
Apr 19, 5:40 PM EDT	0	0
Apr 19, 6:00 PM EDT	0	0
Apr 19, 6:20 PM EDT	0	0
Apr 19, 6:40 PM EDT	0	0
Apr 19, 7:00 PM EDT	0	0
Apr 19, 7:20 PM EDT	0	0
Apr 19, 7:40 PM EDT	0	0
Apr 19, 8:00 PM EDT	0	0
Apr 19, 8:20 PM EDT	0	0
Apr 19, 8:40 PM EDT	0	0
Apr 19, 9:00 PM EDT	0	0
Apr 19, 9:20 PM EDT	0	0
Apr 19, 9:40 PM EDT	0	0
Apr 19, 10:00 PM EDT	0	0
Apr 19, 10:20 PM EDT	0	0
Apr 19, 10:40 PM EDT	0	0
Apr 19, 11:00 PM EDT	0	0
Apr 19, 11:20 PM EDT	0	0
Apr 19, 11:40 PM EDT	0	0
Apr 20, 12:00 AM EDT	0	0
Apr 20, 12:20 AM EDT	0	0
Apr 20, 12:40 AM EDT	0	0
Apr 20, 1:00 AM EDT	0	0
Apr 20, 1:20 AM EDT	0	0
Apr 20, 1:40 AM EDT	0	0
Apr 20, 2:00 AM EDT	0	0
Apr 20, 2:20 AM EDT	0	0
Apr 20, 2:40 AM EDT	0	0
Apr 20, 3:00 AM EDT	0	0
Apr 20, 3:20 AM EDT	0	0
Apr 20, 3:40 AM EDT	0	0
Apr 20, 4:00 AM EDT	0	0
Apr 20, 4:20 AM EDT	0	0
Apr 20, 4:40 AM EDT	0	0
Apr 20, 5:00 AM EDT	0	0
Apr 20, 5:20 AM EDT	0	0
Apr 20, 5:40 AM EDT	0	0
Apr 20, 6:00 AM EDT	0	0
Apr 20, 6:20 AM EDT	0	0
Apr 20, 6:40 AM EDT	0	0
Apr 20, 7:00 AM EDT	0	0
Apr 20, 7:20 AM EDT	0	0
Apr 20, 7:40 AM EDT	0	0
Apr 20, 8:00 AM EDT	0	0
Apr 20, 8:20 AM EDT	0	0
Apr 20, 8:40 AM EDT	0	0
Apr 20, 9:00 AM EDT	0	0
Apr 20, 9:20 AM EDT	0	0
Apr 20, 9:40 AM EDT	0	0
Apr 20, 10:00 AM EDT	0	0
Apr 20, 10:20 AM EDT	0	0
Apr 20, 10:40 AM EDT	0	0
Apr 20, 11:00 AM EDT	0	0
Apr 20, 11:20 AM EDT	0	0
Apr 20, 11:40 AM EDT	0	0
Apr 20, 12:00 PM EDT	0	0
Apr 20, 12:20 PM EDT	0	0

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

Connection (47%)
Multimedia (18%)
App Crashing (12%)
Messaging (12%)
Sign in (6%)
Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Blagnac	Multimedia	5 days ago
Hamburg	Messaging	18 days ago
Athens	App Crashing	22 days ago
Budapest	Multimedia	25 days ago
Ramat Gan	Connection	26 days ago
Lefkáda	App Crashing	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

Jacob Chaddington (@TheChadSnap) reported 1 minute ago
Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.
BrktiCevap (@BrktiCevap) reported 3 minutes ago
@Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.
Paromita Dey (@paromitade) reported 9 minutes ago
@Viber hi, could you help me transferring my device to another one? Thanks
crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported 9 minutes ago
is your system down? @Viber i can't login my number
Alaska (@alaskaaaaaaA13) reported 11 minutes ago
@Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!
J.Down (@isitwortharead) reported 12 minutes ago
@ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.
J.Down (@isitwortharead) reported 14 minutes ago
@ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.
Бойчев Алексей (@pro100jiexbl4) reported 17 minutes ago
@ViberHelp help me to unblock my account pls🙏
Jovana Halvorson (@JBStojakovic) reported 17 minutes ago
@ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.
Kynder Bueno (@JerryMostlySad) reported 17 minutes ago
@ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?
Mahmoud (@Mahmoud74865338) reported 17 minutes ago
@ViberHelpHello, Viber, what happened to you, and this failed employee does not solve any problem for us, and that is why no the program develops because of this failed employee Amine Khadir @Viber @DjamelAgaoua
George (@George189343130) reported 18 minutes ago
@Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
Aiman Ahmed (@AimanAhmed333) reported 26 minutes ago
@Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either
MegaBoss (@Mega_Halifax) reported 28 minutes ago
@ViberHelp Results? You guessed it! Zero! Only comes to prove that customer service does not exist at @Viber
George (@George189343130) reported 31 minutes ago
@ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!
Photis Constantinou (@photiscon) reported 31 minutes ago
@Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265
Pulkit Atray (@PulkitAtray) reported 32 minutes ago
@Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
Ivan Ivanov (@funkyuname) reported 33 minutes ago
Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)
niko (@nikovelas) reported 33 minutes ago
@ViberHelp my account was blocked. Help. Please.
dara.v (@darav) reported 35 minutes ago
@Viber hi , having trouble getting access code to activate Viber account . Call not coming through
CLAUDIA CASILLAS (@CLAUDIA33910716) reported 44 minutes ago
@ViberHelp I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport
Alaska (@alaskaaaaaaA13) reported 48 minutes ago
@ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.
🫥yuki (@kristenwithk) reported 48 minutes ago
@Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages
Cryptocrat (@coinprof) reported 50 minutes ago
@ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.
Alexander (Alexandros) Agathos (@agath_alex) reported 51 minutes ago
installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
Matevž (@Matev05408120) reported 54 minutes ago
@photiscon @Viber @ViberHelp Did they unblock your account? I have the same problem?
#47 has 9 Lives (@9LivesBishes) reported 54 minutes ago
@Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.
AaMaldives (@Al_Maldives) reported 56 minutes ago
Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this
Sky Khan (@SkyKhan78307740) reported 58 minutes ago
@Viber Hello i am having problem with changing number to usa from pakistani number Help
NYOle (@NYCOMch) reported 59 minutes ago
@Viber That’s what I got:”Hello, We have resolved this ticket, as we haven’t received your feedback in some time.” What feedback!? I wrote them about the issue and nothing was fixed, and now they send me this message. I don’t understand anything