Viber

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 12/06/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  1. App Crashing (33%)

    App Crashing (33%)

  2. Messaging (25%)

    Messaging (25%)

  3. Connection (25%)

    Connection (25%)

  4. Multimedia (10%)

    Multimedia (10%)

  5. Sign in (4%)

    Sign in (4%)

  6. Glitches (2%)

    Glitches (2%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaKanpur Connection
BulgariaSofia Messaging
GermanyTübingen Messaging
MyanmarYangon Multimedia
ArmeniaYerevan Messaging
GermanyThüngersheim Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • crovster Madman with a box (@crovster) reported

    @ViberHelp @Viber How exactly to do that? I dont see option to open ticket, just some help topics with instructions on various topics

  • BIM_Scot Brian 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BIM_Scot) reported

    @Viber Hi Is there a viber service status page? Past hour been trying to send some photos as part of message & just getting scrolling wheel.

  • sayimanohar Nani (@sayimanohar) reported

    @ViberHelp @WallyBambasi @Viber Version 17.0.2 have some issues in ios app, please check 🙏🏾 no media is loading cannot send or receive

  • lizanne_co ʟɪᴢᴀɴɴᴇ ᴄᴏ (@lizanne_co) reported

    @ViberHelp i csn’t receive or send images anymore after the viber app update. How can i fix this issue? Thank you.

  • iA4duazAAlbrB3S YDYS (@iA4duazAAlbrB3S) reported

    @FedorovMykhailo @Viber @PayPal Can everyone please help me? My daughter was wounded in the leg in a war explosion in Ukraine BSC- 0x7cE75569f766F82973995cFEbe3C55584531C3e3

  • ViberHelp ViberHelp (@ViberHelp) reported

    @sayimanohar @WallyBambasi @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.

  • Ship_Love_00 Ship_Love (@Ship_Love_00) reported

    @ViberHelp is there a widespread issue with being unable to send files or open voice mails on the app? Or is this IoS/phone/user specific?

  • iA4duazAAlbrB3S YDYS (@iA4duazAAlbrB3S) reported

    @FedorovMykhailo @Viber @PayPal Can everyone please help me? My daughter was wounded in the leg in a war explosion in Ukraine . BSC- 0x7cE75569f766F82973995cFEbe3C55584531C3e3

  • Marija20034 Marija2003 (@Marija20034) reported

    @Viber Hello this is a really frustrating problem! Doenloaded viber 2021 and its not activating the viber and constantly saying its a wrong number when its not! 414 275 2195 If you know of any solution how to help please let me know

  • ViberHelp ViberHelp (@ViberHelp) reported

    @Vaa21a @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.

  • RufusBatman Rufus (@RufusBatman) reported

    @Viber After the 2 latest updates, all iPhone users we have serious issues: msgs are delivered if we don’t open the app, cannot send or receive photos. Check the app store for the comments and fix the app.

  • akosikel123 Kel Reyes (@akosikel123) reported

    @ViberHelp Hey. Still no fix even after the new update? Still cant play all the voice messages in my threads

  • Frankva96164599 Frankvan (@Frankva96164599) reported

    @FedorovMykhailo @Viber @PayPal Anyone who says no should be named and all customers move service.

  • ViberHelp ViberHelp (@ViberHelp) reported

    @stellameehan @Viber Hello,! We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.

  • ViberHelp ViberHelp (@ViberHelp) reported

    @BIM_Scot @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.

  • ViberHelp ViberHelp (@ViberHelp) reported

    @MCFCThommo @Viber Hello! We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.

  • Ship_Love_00 Ship_Love (@Ship_Love_00) reported

    @ViberHelp any updates on resolving this issue? It’s been down the whole day. Is it a widespread issue for users? Would appreciate any update and more info on the nature of this bug, thanks!

  • polarka77 polarka77 (@polarka77) reported

    @BIM_Scot @Viber I have the same problem with sending photos after upgrading the app today 26.2.2022. Viber# what's going on?

  • ViberHelp ViberHelp (@ViberHelp) reported

    @Demi96v @z01t4n @Viber Hello! We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.

  • Ship_Love_00 Ship_Love (@Ship_Love_00) reported

    @ViberHelp @Viber Same here. Issue still isn’t fixed at the moment. Still can’t send files and pics. Any update on this @ViberHelp?

  • polarka77 polarka77 (@polarka77) reported

    @Viber I am reporting a problem with sending photos after today's application upgrade in the App Store 2/26/2022. What's up Viber?

  • ViberHelp ViberHelp (@ViberHelp) reported

    @sayimanohar @Viber Hey, we're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.

  • katherinekaye katherinekayet (@katherinekaye) reported

    @ViberHelp @Vaa21a @Viber Still not working!

  • Ral_Christidou 𝙍𝙖𝙡𝙡𝙞𝙖 𝘾𝙝𝙧𝙞𝙨𝙩𝙞𝙙𝙤𝙪 (@Ral_Christidou) reported

    @ViberHelp @BIM_Scot @Viber I have had the same problem since yesterday. From Greece.

  • Demi96v Demi (@Demi96v) reported

    @z01t4n @Viber @ViberHelp I have the same problem. Cant send or opet any pictures

  • RajkoKljajic I’m 一人了 (@RajkoKljajic) reported

    Is @Viber @ViberHelp down?

  • ViberHelp ViberHelp (@ViberHelp) reported

    @rashydahmed @Viber Hi! Our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.

  • Ship_Love_00 Ship_Love (@Ship_Love_00) reported

    @ViberHelp So is it a widespread issue on the app?

  • ViberHelp ViberHelp (@ViberHelp) reported

    @akosikel123 @sayimanohar @Viber We're really sorry you're experiencing this issue, our teams have been hard at work trying to fix it.

  • ViberHelp ViberHelp (@ViberHelp) reported

    @z01t4n @Viber Hi! Our teams have been hard at work trying to fix it. We know this has affected your Viber experience and we hope to fix it ASAP.