Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (55%)
• Connection (36%)
• Glitches (9%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Nicosia	Messaging	4 days ago
Southwark	Connection	7 days ago
Mengibar	Messaging	18 days ago
Imsida	Messaging	21 days ago
Paris	Connection	22 days ago
Nitra	Connection	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported 6 minutes ago

  is your system down? @Viber i can't login my number

• 
  S Collis #FBPE (@NomisSilloc) reported 7 minutes ago

  Horrified to see @viber just launched a load of terrible new AI features. Have asked support how I disable them but might just have to delete my account instead

• 
  MegaBoss (@Mega_Halifax) reported 8 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 13 minutes ago

  @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

• 
  BrktiCevap (@BrktiCevap) reported 14 minutes ago

  @Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.

• 
  Бойчев Алексей (@pro100jiexbl4) reported 14 minutes ago

  @ViberHelp help me to unblock my account pls🙏

• 
  김태연 (@gimtaeyeon17004) reported 14 minutes ago

  @ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.

• 
  Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 15 minutes ago

  @Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work

• 
  #47 has 9 Lives (@9LivesBishes) reported 17 minutes ago

  @Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 18 minutes ago

  @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  Alaska (@alaskaaaaaaA13) reported 20 minutes ago

  @ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!

• 
  legally brown (@groovycamp) reported 22 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Belle (@thelastheiress) reported 22 minutes ago

  @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?

• 
  W A Q U II🫥 (@eirahclee) reported 30 minutes ago

  @Viber Please I badly need help and you customer service is not replying

• 
  . (@byineo) reported 30 minutes ago

  .@Viber @ViberHelp Are you all sleeping on the couch while your bot keeps blocking the users for no obvious reason. Fix please.

• 
  bri (@briellyRb) reported 33 minutes ago

  @ViberHelp @Viber please help escalate my Viber Support Ticket #16028544. I already had 2 people respond to this ticket, and they stopped responding to me. I plan on using this number for business, and this is heavily impacting my work. Thank you!

• 
  morescode (@morescode1) reported 38 minutes ago

  @ViberHelp @BarzanSadiq Hi my number was blocked pls help

• 
  Aiman Ahmed (@AimanAhmed333) reported 38 minutes ago

  @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

• 
  Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 40 minutes ago

  @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work and won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

• 
  (🇭🇷) T a m !! 🏺🍃 (@TamaRuaArt) reported 44 minutes ago

  @Viber Yo this new update is awful please change it back. You're trying to be whatsapp so bad and it's not working

• 
  Marko Celic (@MarkoCelic4) reported 44 minutes ago

  When do you plan to fix the bug with polls in group chat? Not all members can see the poll or vote? @Viber

• 
  Magadh Tours (India) (@magadhtours) reported 45 minutes ago

  @ViberHelp It's more than 10 days, so far no solution? Is it your viber help center ?

• 
  Temu_ridze™ (@Temu_ridze) reported 45 minutes ago

  @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

• 
  ur mom (@squigme) reported 46 minutes ago

  @ViberHelp Hiya~ I'm trying to access an account of mine from before the merger (mostly just to download and backup the data) but the login process has changed apparently. Is there anything I can do? I even have my old account activation code number if that helps.

• 
  Abdulbasit Bubble Certified developer (@mustapha68171) reported 47 minutes ago

  @Viber Hello @Viber, my account has been blocked for over 3 months despite contacting your support team multiple times. I use Viber for legitimate communication and would really appreciate an update or another review of my case. My support requests have not resolved the issue. Could someone please assist? Thank you.

• 
  . (@byineo) reported 49 minutes ago

  @ViberHelp @Viber Already informed you that it is no help at all. Here is the latest ticket I opened. Ticket ID - 18260785. I won’t open a new one we all know it will be a waste of time again for sure

• 
  🫥yuki (@kristenwithk) reported 51 minutes ago

  @Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages

• 
  Stewart M (@stewart_1974) reported 53 minutes ago

  Hi @ViberHelp! I submitted several support tickets regarding my account issue, but haven't received a resolution yet. Ticket ID: .#18689087. Could you please check and assist? Sent details via DM. @ViberHelp

• 
  MegaBoss (@Mega_Halifax) reported 57 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 1 hour ago

  @NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.