Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 12, 4:00 PM EDT	0	0
Apr 12, 4:20 PM EDT	0	0
Apr 12, 4:40 PM EDT	0	0
Apr 12, 5:00 PM EDT	0	0
Apr 12, 5:20 PM EDT	0	0
Apr 12, 5:40 PM EDT	0	0
Apr 12, 6:00 PM EDT	0	0
Apr 12, 6:20 PM EDT	0	0
Apr 12, 6:40 PM EDT	0	0
Apr 12, 7:00 PM EDT	0	0
Apr 12, 7:20 PM EDT	0	0
Apr 12, 7:40 PM EDT	0	0
Apr 12, 8:00 PM EDT	0	0
Apr 12, 8:20 PM EDT	0	0
Apr 12, 8:40 PM EDT	0	0
Apr 12, 9:00 PM EDT	0	0
Apr 12, 9:20 PM EDT	0	0
Apr 12, 9:40 PM EDT	0	0
Apr 12, 10:00 PM EDT	0	0
Apr 12, 10:20 PM EDT	0	0
Apr 12, 10:40 PM EDT	0	0
Apr 12, 11:00 PM EDT	0	0
Apr 12, 11:20 PM EDT	0	0
Apr 12, 11:40 PM EDT	0	0
Apr 13, 12:00 AM EDT	0	0
Apr 13, 12:20 AM EDT	0	0
Apr 13, 12:40 AM EDT	0	0
Apr 13, 1:00 AM EDT	0	0
Apr 13, 1:20 AM EDT	0	0
Apr 13, 1:40 AM EDT	0	0
Apr 13, 2:00 AM EDT	0	0
Apr 13, 2:20 AM EDT	0	0
Apr 13, 2:40 AM EDT	0	0
Apr 13, 3:00 AM EDT	0	0
Apr 13, 3:20 AM EDT	0	0
Apr 13, 3:40 AM EDT	0	0
Apr 13, 4:00 AM EDT	0	0
Apr 13, 4:20 AM EDT	0	0
Apr 13, 4:40 AM EDT	0	0
Apr 13, 5:00 AM EDT	0	0
Apr 13, 5:20 AM EDT	0	0
Apr 13, 5:40 AM EDT	0	0
Apr 13, 6:00 AM EDT	0	0
Apr 13, 6:20 AM EDT	0	0
Apr 13, 6:40 AM EDT	0	0
Apr 13, 7:00 AM EDT	0	0
Apr 13, 7:20 AM EDT	0	0
Apr 13, 7:40 AM EDT	0	0
Apr 13, 8:00 AM EDT	0	0
Apr 13, 8:20 AM EDT	0	0
Apr 13, 8:40 AM EDT	0	0
Apr 13, 9:00 AM EDT	0	0
Apr 13, 9:20 AM EDT	0	0
Apr 13, 9:40 AM EDT	0	0
Apr 13, 10:00 AM EDT	0	0
Apr 13, 10:20 AM EDT	0	0
Apr 13, 10:40 AM EDT	0	0
Apr 13, 11:00 AM EDT	0	0
Apr 13, 11:20 AM EDT	0	0
Apr 13, 11:40 AM EDT	0	0
Apr 13, 12:00 PM EDT	0	0
Apr 13, 12:20 PM EDT	0	0
Apr 13, 12:40 PM EDT	0	0
Apr 13, 1:00 PM EDT	0	0
Apr 13, 1:20 PM EDT	0	0
Apr 13, 1:40 PM EDT	0	0
Apr 13, 2:00 PM EDT	0	0
Apr 13, 2:20 PM EDT	0	0
Apr 13, 2:40 PM EDT	0	0
Apr 13, 3:00 PM EDT	0	0
Apr 13, 3:20 PM EDT	0	0
Apr 13, 3:40 PM EDT	0	0
Apr 13, 4:00 PM EDT	0	0

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

Connection (47%)
Multimedia (12%)
App Crashing (12%)
Messaging (12%)
Sign in (12%)
Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Hamburg	Messaging	11 days ago
Athens	App Crashing	15 days ago
Budapest	Multimedia	18 days ago
Ramat Gan	Connection	19 days ago
Lefkáda	App Crashing	20 days ago
Belgrade	Glitches	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 1 minute ago
@Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?
morescode (@morescode1) reported 5 minutes ago
@ViberHelp My number is blocked. Pls help
Alaska (@alaskaaaaaaA13) reported 6 minutes ago
@Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!
IndiaClarePerry (@IndiaPerry6) reported 6 minutes ago
@ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.
npalsensei (@npalsensei) reported 7 minutes ago
@AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.
Mahmoud (@Mahmoud74865338) reported 8 minutes ago
@ViberHelpHello, Viber, what happened to you, and this failed employee does not solve any problem for us, and that is why no the program develops because of this failed employee Amine Khadir @Viber @DjamelAgaoua
Jacob Chaddington (@TheChadSnap) reported 9 minutes ago
@NYCOMch @Viber Lmao I am having this SAME exact issue
Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported 9 minutes ago
@ViberHelp viber is down ?
Charles Galang (@chuck__md) reported 13 minutes ago
@Viber @ViberHelp hi, can you please help me unblock my account? I've used the chat bot and email support but what i get are just automated replies that my account will be reviewed if not unblock after 3 days, it's already been more than a month since.
George (@George189343130) reported 14 minutes ago
@ViberHelp you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
محمد حسين آل هويدي (@HuwaidiMH) reported 14 minutes ago
Why is @Viber is too complicated to install? It's daunting. I have been trying to install it for two days, but with no avail! Just make it simple and don't over complicate the issue. This thwarts people from getting hooked. Simplicity is the best feature of an app @ViberHelp
J.Down (@isitwortharead) reported 15 minutes ago
@Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.
Aiman Ahmed (@AimanAhmed333) reported 16 minutes ago
@Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either
sofy (@hofy_sofy) reported 17 minutes ago
@ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks
George (@George189343130) reported 18 minutes ago
@Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!
CLAUDIA CASILLAS (@CLAUDIA33910716) reported 19 minutes ago
@Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport
J.Down (@isitwortharead) reported 19 minutes ago
@ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.
George (@George189343130) reported 24 minutes ago
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
legally brown (@groovycamp) reported 28 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
NYOle (@NYCOMch) reported 35 minutes ago
@ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.
George (@George189343130) reported 40 minutes ago
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
Roni DVA (@Ronigleamonly) reported 40 minutes ago
@Viber Dear Viber Support Team, I am writing to report an issue with my recent purchase of Viber Out credit. I purchased approximately $4 of credit to call phone numbers in Bangladesh. While attempting to call Bangladeshi numbers, the Viber app shows that it is ringing, leading me to believe the call is connecting. However, the recipient never receives the call. I have verified this by calling my own alternative number, and I can confirm that no calls are coming through, even though my Viber Out credit is being deducted. I would request you to investigate this issue as soon as possible. If the connection cannot be fixed, I would appreciate a full refund for the unused credit. My account details are: Name: RONI KUMAR PK Phone Number: +8801772763402, Purchase Date: 23/03/2026 Thank you for your assistance. Sincerely, PK
Daniel Howard (@DanielH98598446) reported 44 minutes ago
@Viber Good Evening. I'm trying to reinstall Viber and every time I enter my mobile number I receive an activation error failed message that my phone number has been blocked from using Viber.
Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported 47 minutes ago
.@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.
legally brown (@groovycamp) reported 48 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
morescode (@morescode1) reported 49 minutes ago
@ViberHelp Hi my number was blocked pls help
MegaBoss (@Mega_Halifax) reported 49 minutes ago
The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
Sky Khan (@SkyKhan78307740) reported 50 minutes ago
@Viber Hello i am having problem with changing number to usa from pakistani number Help
dara.v (@darav) reported 51 minutes ago
@Viber hi , having trouble getting access code to activate Viber account . Call not coming through
legally brown (@groovycamp) reported 56 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!