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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (35%)
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Messaging (28%)
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Connection (24%)
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Multimedia (7%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging | |
| Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie
(@melon_raspberry) reported
Hello @Viber Just tried to set up a new account for my 70 year old mum and her number is blocked. The website says contact us but i get an reply saying dont reply. Can you help
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Danik Nichiporuk
(@DanikNich) reported
@Viber Hello Viber. So. My respect for viber is slowly fading away. After all, about 2 years I have the same problem. The problem is not delivering messages. Please fix(
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kandy
(@AngelOf_Idk) reported
@ViberHelp @MCFCThommo Viber Blocked my number to.. for days but I got help from (dannyfix_tech) on Instagram 👍he helped me get back my account.
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Kath Berry
(@Kathbez1974) reported
@ViberHelp hi my viber app not working. Unable to send messages. Do you know when it might be fixed please??
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shubham singh
(@Mr_S_singh) reported
@ViberHelp i am unable to login viber, i've already reinstalled it. It said 'Activation Failed'. Try many time but same error
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Pranav
(@Pranavona) reported
@imranyazi @Viber @WWF Am sorry about your account I had same problem days back. But someone recommended me to (repair_tools) on Instagram for help ..at first I saw it as a waste of time,but I decided to give him a try And he really amazed me by Recovering back my account under some minutes.
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nothingisclearhere 🇺🇸 🇺🇦
(@beigegypsy39) reported
@ViberHelp Is there anybody that can help me with my Viber account? I am going around in circles with no solution with the email exchanges. Thank you.
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Lordstdy17
(@lordstdy17) reported
@ViberHelp Dear viber. My number was blockee and im failed to re login. Can u help me please? Cause im use viber to all report to my manager at office. We dont use whatsapp because dangerous in database spamming. Tq
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Mudasir Hussain🇵🇰
(@Mudasirsami800) reported
@ViberHelp Not working bro
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Green
(@yeti87788) reported
@ViberHelp But there must be some minimum amount? How can I make a purchase without knowing what service I'm getting?
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Devnol
(@PanosDevnol) reported
@ViberHelp @Viber Yes, that is the problem. Why can't I just export all my media in an archive and import them on the other device? Or transfer them between devices through the app itself instead of having to upload to some cloud storage and download it again?
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Michelle Tidon
(@eeetidonski) reported
@ViberHelp I all of a sudden lost chat history for some of my contacts and group chats without doing anything. Already tried restoring, no luck. 😫 What do I do, please help. Thanks!
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Becky loof
(@Becky_loof) reported
@DanikNich @Viber Do yourself good, this wall is silent. Unfortunately, they lack knowledge of fixing their apps, got mine fixed with the the help of #dacktech on Instagram. Thanks to him for helping me access my account. I've tried so many times to get help but they never respond
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kandy
(@AngelOf_Idk) reported
@ViberHelp @lordstdy17 Viber Blocked my number to.. for days but I got help from (dannyfix_tech) on Instagram 👍he helped me get back my account.
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kandy
(@AngelOf_Idk) reported
@ViberHelp @Mr_S_singh Viber Blocked my number to.. for days but I got help from (dannyfix_tech) on Instagram 👍he helped me get back my account.
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Mudasir Hussain🇵🇰
(@Mudasirsami800) reported
@ViberHelp Viber Support not working why
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Andrzej Grochowski
(@AndrzejGrochow7) reported
@Doemela_X @Viber @squad3o3 More than 10,000 volunteers register to help rebuild Ukraine. The volunteers currently work in the demined areas of Kyiv Oblast. They are cleaning the streets by picking up dismantled debris and participating in the search operations, according to the State Emergency Service.
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Louay
(@Louay30243205) reported
@ViberHelp @Viber The problem is that I opened the Viber in a new phone and found that conversation in the secret mode does not exist and I did not copy the information, but now I want to retrieve these conversations, can you help me please??
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ViberHelp
(@ViberHelp) reported
@Louay30243205 @Viber What is the issue exactly? You are not able to access the hidden chats or you lost messages? Did you have backup in Viber?
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Shashi Kant
(@Shashikant1019) reported
@Viber Help me in activation. It goes failed everytime.
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Avinia The Huntress 💙
(@TheAvinia) reported
@Viber Fix your god damn Linux version!!! 😡
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Alain Müllauer
(@AlainMuellauer) reported
@ViberHelp I can no longer send/share link to Viber contact while on roaming What settings shall I fix? Thanks Alain
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Jinan sharyf - Genie
(@Jinansharyf) reported
@Viber @ViberHelp Worst service ever
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आपका मित्र
(@Nik33352) reported
@Viber_India @ViberHelp I am not able to login the viber as it saying activation failed. Team can you help me on that as my number is blocker by viber
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Becky loof
(@Becky_loof) reported
@Jinansharyf @Viber Do yourself good, this wall is silent. Unfortunately, they lack knowledge of fixing their apps, got mine fixed with the the help of #dacktech on Instagram. Thanks to him for helping me access my account. I've tried so many times to get help but they never respond
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Nadia ☪️
(@jadedqveen_) reported
@meta stop taking down ppls pages y’all not getting me back on Facebook or messenger until this WhatsApp issue is fixed - MAKE IT make sense..ahhh where’s @Viber that’s still a thing right? I only use out of necessity like fr whats the use when I have a phone as if it’s not WIFI
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kandy
(@AngelOf_Idk) reported
@ViberHelp @Iseulyie @Viber Viber Blocked my number to.. for days but I got help from (dannyfix_tech) on Instagram 👍he helped me get back my account.
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Lorenz
(@lorenzbarcelona) reported
I’m so tired of this app crashing every time I use it for duty. Reinstalling the app, wiping app data, leaving all group chats, and factory resetting my phone didn’t help at all so I really don’t know anymore. PLEASE FIX YOUR APP @Viber @ViberHelp
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Avinia The Huntress 💙
(@TheAvinia) reported
@ViberHelp Please, tell your programers to fix Viber for linux and use libssl3 insteal of libssl1 which is deprecated, basicaly app is unusable for anybody if you're not advanced user.
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Lordstdy17
(@lordstdy17) reported
@WHO @Viber Dear viber. My number was blockee and im failed to re login. Can u help me please? Cause im use viber to all report to my manager at office. We dont use whatsapp because dangerous in database spamming. Tq