Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Messaging (60%)
- Connection (20%)
- Multimedia (10%)
- App Crashing (10%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sonthofen
|
Messaging | 6 days ago |
 Thessaloníki
|
Connection | 15 days ago |
|
Düsseldorf
|
Messaging | 15 days ago |
|
Düsseldorf
|
Messaging | 16 days ago |
 Sofia
|
Messaging | 2 months ago |
 La Tour-de-Peilz
|
Connection | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported.@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.
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jimerca (@mercyjinuy) reported@ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying
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BrktiCevap (@BrktiCevap) reported@Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.
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evelyn lewis (@evelyn23657) reported@000xdi @Viber Sincere sympathy, I was also a victim too,contacted support team for help no reponse.But luckiy got it rectified by @deepTrace_io
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MegaBoss (@Mega_Halifax) reported@Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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BLB28NBG (@blb28nbg) reported@Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???
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pe47pp (@pe47pp) reported@ViberHelp tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me
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Maya (@MajaSuc) reported@Viber Heii, need ur help. How can i download all the pics and quotes i have saved in notes to an PDF file ?
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Naomi Brockwell priv/acc (@naomibrockwell) reported@paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is
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Mariyam Shaathiya (@m_shaathy) reported@Viber "URGENT HELP: My Verified Business account (+9607668115) has been blocked since March 1st. I am a Verified Admin since 2019 with 2,736 members. Ticket [WRJ0K6-542LM]. No human has replied to my proof for 9 days. This is hurting my business. Please help me get a manual review!
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Mladen Šundič (@mladench) reported@Viber how can i get my accont back, being hacked? On February 6th, I was a victim of spam. My phone number and Viber account were stolen. A support ticket (No. 14128481) was opened at that time, but it is still not resolved. Please assist me and help recover my account.
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Бойчев Алексей (@pro100jiexbl4) reported@ViberHelp help me to unblock my account pls🙏
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George (@George189343130) reported@ViberHelp you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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sofy (@hofy_sofy) reported@ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks
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Alexander (Alexandros) Agathos (@agath_alex) reported@NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.
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Alaska (@alaskaaaaaaA13) reported@ViberHelp @Viber @ViberHelp Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.
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George (@George189343130) reported@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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Charles Galang (@chuck__md) reported@ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks
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Sky Khan (@SkyKhan78307740) reported@Viber Hello i am having problem with changing number to usa from pakistani number Help
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Токсоносецот 2.0 (@buturipol2) reported@ViberHelp have you considered fixing your broken activation flows?
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npalsensei (@npalsensei) reported@AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.
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NYOle (@NYCOMch) reported@Viber Yes, it says your account is blocked because you sent spam and there is a link to an article about it. But my mom didn’t any spam. She has this problem since the end of May, she opened her account long time ago, like many years ago and never had this problem before.
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NYOle (@NYCOMch) reported@Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.
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Hara (@BlofinBD_Hara) reported@Viber Your dial pad is not working pls fix it
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Sameer 🇲🇻 (@Chorteyyy) reported@ViberHelp @SUGAhaesseoyo @Viber I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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Belle (@thelastheiress) reported@Viber I have an issue with your app it keeps on freezing like I can’t do anything I already tried to restart phone, uniinstall reinstall app but same issue
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Sasa (@ES_mastertrader) reported@ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account
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Sanjin Mandić (@MandicSanjin) reported@ViberHelp I have problem activating account. I am using your support, and i am getting automatic replies every time. Replies that dont help at all. How to fix this
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김태연 (@gimtaeyeon17004) reported@ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.
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MegaBoss (@Mega_Halifax) reportedThe customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!