Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Messaging (57%)
- Connection (29%)
- Glitches (14%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Thessaloníki
|
Glitches | 17 days ago |
 Sonthofen
|
Messaging | 1 month ago |
|
Thessaloníki
|
Connection | 2 months ago |
|
Düsseldorf
|
Messaging | 2 months ago |
|
Düsseldorf
|
Messaging | 2 months ago |
 Sofia
|
Messaging | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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George (@George189343130) reported@Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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Matevž (@Matev05408120) reported@photiscon @Viber @ViberHelp Did they unblock your account? I have the same problem?
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#47 has 9 Lives (@9LivesBishes) reported@Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.
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김태연 (@gimtaeyeon17004) reported@ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.
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Marlon Jade Banzuelo (@jade_banzuelo) reported@Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?
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Jovana Halvorson (@JBStojakovic) reported@Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.
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MegaBoss (@Mega_Halifax) reported@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else
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rie (@rieisray) reported@Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?
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Ενωσίτης (@vkoutsis21) reported@ViberHelp I already did but I am waiting 2 weeks now to fix it
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. (@byineo) reported.@Viber @ViberHelp I’m your loyal customer who had always subscribed your premium version and you blocked me for no reason at all. Your Viber plus live support doesn’t even help, it is 4 days now & still the same bot I had to speak again and again. #secondtimeposting 😭
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Cryptocrat (@coinprof) reported@ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.
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Temu_ridze™ (@Temu_ridze) reported@ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone
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Mark Sims (@sims248) reported@000xdi @Viber I’m really sorry this happened to you. I went through something similar and the only team that actually responded fast and explained things clearly was @AutopsyMainnet. They don’t make fake promises they assess the case properly and guide you step by step. Reach out to them for real help and support.
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Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
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npalsensei (@npalsensei) reported@AeldorThalion @Viber @signalapp Welp. The problem is that most of my contacts are either on fb (which I don't have anymore) or Viber. I can't just randomly tell everyone to go into signal or anything, that's usually the main issue, not whether *I* can switch. I can. My network doesn't switch🫠.
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George (@George189343130) reported@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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Alexander (Alexandros) Agathos (@agath_alex) reportedinstalling the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
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Rafael Suarez (@rapsuarez) reportedHey @Viber, it's been 3 days since you blocked my number/account for no apparent reason. I've sent a report through help support twice already, still to no avail. How and when will this be fixed? Thanks.
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Charles Galang (@chuck__md) reported@ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks
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Aiman Ahmed (@AimanAhmed333) reported@Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either
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George (@George189343130) reported@Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!
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Sameer 🇲🇻 (@Chorteyyy) reported@Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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legally brown (@groovycamp) reported@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
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Naomi Brockwell priv/acc (@naomibrockwell) reported@paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is
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Milan Veljković (@juzhnjak) reported@ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.
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Yevhen Kilihin (@YevhenKilihin) reported@ViberHelp my business account has been blocked for 8 days with no resolution. I’ve submitted multiple tickets and only receive automated replies. I am losing clients and revenue daily. This level of support is unacceptable for a paid service. Please escalate urgently.
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Denys Kulchytskyi (@KulchytskyiD) reported@Viber @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.
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Hara (@BlofinBD_Hara) reported@Viber Your dial pad is not working pls fix it
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qtpotat0 (@_qtpotat0) reported@Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me
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MegaBoss (@Mega_Halifax) reported@ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?