Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (31%)
• Connection (31%)
• App Crashing (19%)
• Multimedia (13%)
• Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sofia	Messaging	25 days ago
La Tour-de-Peilz	Connection	1 month ago
Greater Noida	App Crashing	1 month ago
Stuttgart	Messaging	2 months ago
Baguio	Messaging	2 months ago
Blagnac	Multimedia	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 10 seconds ago

  @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  NYOle (@NYCOMch) reported 35 seconds ago

  @Viber Yes, it says your account is blocked because you sent spam and there is a link to an article about it. But my mom didn’t any spam. She has this problem since the end of May, she opened her account long time ago, like many years ago and never had this problem before.

• 
  NYOle (@NYCOMch) reported 6 minutes ago

  @Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.

• 
  Grok (@grok) reported 7 minutes ago

  @yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?

• 
  morescode (@morescode1) reported 7 minutes ago

  @ViberHelp My number is blocked. Pls help

• 
  ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported 9 minutes ago

  @ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?

• 
  NYOle (@NYCOMch) reported 11 minutes ago

  @Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.

• 
  Elvis (@Elvis_cyberspy) reported 11 minutes ago

  @araDaraBlue @ViberHelp Message me directly for help

• 
  bri (@briellyRb) reported 13 minutes ago

  Hello @ViberHelp, can you just tell me if my account is permanently banned?My account has been suspended for over 3 days for security, and no further action was taken. Support bot is just sending the same auto-replies. Can you please help me unblock my number? #ViberSupport

• 
  stshhh (@Armendi) reported 13 minutes ago

  @ViberHelp Hello i have an issue activating viber on a new phone

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 14 minutes ago

  One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.

• 
  MegaBoss (@Mega_Halifax) reported 16 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 20 minutes ago

  installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.

• 
  AaMaldives (@Al_Maldives) reported 20 minutes ago

  Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

• 
  Paromita Dey (@paromitade) reported 22 minutes ago

  @Viber hi, could you help me transferring my device to another one? Thanks

• 
  George (@George189343130) reported 23 minutes ago

  @Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?

• 
  Jacob Chaddington (@TheChadSnap) reported 24 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Pulkit Atray (@PulkitAtray) reported 26 minutes ago

  @Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  Nick Koks (@KolyaPV) reported 33 minutes ago

  @ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.

• 
  rev 🩷 (@goodluckbabey) reported 34 minutes ago

  @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

• 
  Ni (@Niho92) reported 37 minutes ago

  @Viber @ViberHelp My phone number was wrongly blocked for “spam” even though I only use Viber for private communication with a few contacts. It has been 5 days and support only sends automated replies with no actual help. Ticket ID - 17125655

• 
  Magadh Tours (India) (@magadhtours) reported 37 minutes ago

  @ViberHelp Dear Sir, Madam It's almost a week, there is no action at all. I have not Violated any law. If so, please do let me know, in that condition I will avoid those activities. But please solve this issue. thank you

• 
  gerard (@gerardmikhail) reported 39 minutes ago

  @ViberHelp hi can you guys help me with my viber. My account is blocked being suspected as spammer.

• 
  jimerca (@mercyjinuy) reported 39 minutes ago

  @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying

• 
  clars • HOONDORIKO • (@FrvrH00n) reported 44 minutes ago

  Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

• 
  CLAUDIA CASILLAS (@CLAUDIA33910716) reported 45 minutes ago

  @Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

• 
  Milan Veljković (@juzhnjak) reported 46 minutes ago

  @ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.

• 
  Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 48 minutes ago

  @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work and won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

• 
  legally brown (@groovycamp) reported 53 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  J.Down (@isitwortharead) reported 58 minutes ago

  @ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.