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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (56%)
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Sign in (22%)
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Multimedia (11%)
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Messaging (11%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Connection | |
 Reutlingen |
Connection | |
 Cork |
Sign in | |
| Cork |
Multimedia | |
 Zagreb |
Connection | |
 Mandaluyong City |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@ViberHelp I cant activate viber for 2 days,i need it for my job. Ppl from support send me same mail over and over. Thay say that my viber is activated but its not. I send them screenshot and screen record of it but they still send me same respond. Where can i send mail for actual help.
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Mz. HYDE » A N G E L ⦁ ｢A｣
(@WearItLikeArmor) reported
@Viber Hello. Is there any solution for the random capitalization of words and autocorrect that the latest versions of Viber have come with on desktop? I didn't have this problem before, and even though I had disabled the autocorrect on Windows, this problem persists.
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Viber
(@Viber) reported
@ErikDPhillips @ViberHelp We use minimal data to provide the best service. For example, purchase history may refer to sticker purchases, and we need to ensure the system knows which stickers exactly - so they can be used. We also advise you to review your privacy settings to further control your data.
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xxbigfuturestarxx@gmail.com
(@xxbigfuturesta1) reported
@Viber My typing indicator has stopped working. The person can't see me typing. But I can see them typing. How do I fix this?
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@ViberHelp I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it. I dont see my contacts pictures on viber. Is there any solution for this?
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@Viber I cant see or download media people send me, i cant find solution and i dont get any help from you support. Any one got this problem before and how to fix it.
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altom
(@servis2vip) reported
@ViberHelp please help me to unblock my number please
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Himlesh Yadav
(@HimleshYadav) reported
@ViberHelp It is a chance to beat what's app and other app ,viber has all features except two way theme feature ,now hike app is shut down there is opportunity to attract all hike user and make viber more famous
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Rabindra Adhikari
(@radhikari2001) reported
My Viver account is blocked again for no reason. I do not understand, why? I am really disappointed ......... Can someone please call me to discuss any issue or please give me a number to contact Viber? Hello viber, can you please check and unblock my account? @ViberHelp
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Christina
(@55krissi55) reported
@Skype & @Viber cannot be used for calling emergency services (routing, location problems). In some regions of #Bulgaria people have cable internet, but no telephone service. Thus thousands of people have no way of telephoning emergency services. #survival
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Lying Dog-Faced Pony Soldier
(@djquiche) reported
@ViberHelp Yes, but I was automatically refunded and I would like a refund - I haven’t never used the service.
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Ant Vidalis
(@AntVidalis) reported
@Viber Hi! I recently purchased an iPhone and whenever somebody sends me a photo or a video it won't open or download. In addition no contact picture is shown. I uninstall and reinstall the app several times but the issue persists. Looking forward to hearing from you.
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Ростислав Салабай
(@rostyslav999s) reported
@slvrwind @ViberHelp It's normal for Viber to not help it's users
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Jane Prendergast
(@JanePrenderga15) reported
@Viber hi there, I have recently started receiving very odd calls and texts from the Viber app giving me an access code but I haven't use this for years and years now. and I'm currently not using it at the moment. What is the cause for this? Could you please help? Regards Jane.
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Ronni Ron the Bonbon
(@LovesTheWords) reported
Hey @ViberHelp I don’t know what you did in your recent updates but I’m missing messages and I’m having difficulty sending messages - they’re remaining unsent. Please fix this
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Muskanprem
(@Muskanprem4) reported
@ViberHelp I have opened a ticket yesterday. Here is the number #1539733458. Please help to review it, I don't want days would pass for my automatic renewal. Thank you
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Carissa Inez
(@carissainez) reported
@Viber my viber is having some issues it keeps on lagging, hanging up after the recent update 🥺 i already sent a ticket however until now no response
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Muskanprem
(@Muskanprem4) reported
@ViberHelp Thanks Viber help support team, issue was resolved to my satisfaction, hopefully refund will be fast..will keep in touch if doesn't come in soon or d time frame given
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cEeJBeYBi
(@cEeJBeYBi1) reported
@arkynn_adriel @Viber Yeah. I called PLDT and they told me that they had technical problems in connecting with @Viber.
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Mali Vladov
(@drkucalo) reported
from
Donji Matejevac, Central Serbia
@ViberHelp Hello there. I am experiencing issues with photos not being able to be sent or download, user’s profile photos are also not being loaded. On top of that, I am unable to log in on my PC. After QR code is being scanned, nothing happens. After reading interactions with...
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🇷🇸🇷🇸🇷🇸
(@parabelummm) reported
@ViberHelp I got ZERO help from suport, am writing tickets 2 days but no one help me. Ur forceing me to switch to Signal or telegram.
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Arsen Igityan
(@igityan) reported
Hey @ViberHelp , when I put entries into My Notes, and then when I check some of them off, I can see them "checked off" only on the device I checked them off. On my other devices they remained unchecked. Is that normal? Because I expected this to synchronize? Or I have an issue?
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Dre Morell
(@DreMorell) reported
@Viber are there issues with last seen not working on mobile devices and?
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Ibrahim Maahil Mohamed
(@MaahilMohamed) reported
Anti-vaccine sentiments and misinformation on vaccination and other healthcare related issues are serious-dangerous public health concerns. Last year @PoliceMv launched an investigation into a locally-run anti-vaccine @Viber channel.
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LadyTremaine ✪ STAY HOME ⍟ WEAR A MASK
(@LadyTremainee) reported
Hello? Help? My @zoom_us meeting is in 2 hours but @PLDT_Cares still isn't connecting! No @Viber as well.
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Tiffany🧜🏼♀️
(@itsiceequeen) reported
@PLDT_Cares @Netflix_PH @ViberHelp system is down since yesterday amd cant opened them. Please fix it.
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GeoX_23 🎮
(@GeoX_23) reported
@ViberHelp @parabelummm This is not a problem with certain phone numbers, it is a general issue with everyone on iOS that activated the account in the last 2 or 3 days.
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𝕬𝖒𝖆𝖓 𝕬𝖍𝖒𝖊𝖉
(@slvrwind) reported
@ViberHelp So, no help from you?
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Carissa Inez
(@carissainez) reported
@ViberHelp @Viber Until now, there isn’t. I’m having issues sending messages coz its laggy.
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egg / morgan (as baptized by @grabph)
(@OlaMrgrta) reported
@ViberHelp need help on my viber account pls.