Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 14, 12:20 AM EDT	0	0
Apr 14, 12:40 AM EDT	0	0
Apr 14, 1:00 AM EDT	0	0
Apr 14, 1:20 AM EDT	0	0
Apr 14, 1:40 AM EDT	0	0
Apr 14, 2:00 AM EDT	0	0
Apr 14, 2:20 AM EDT	0	0
Apr 14, 2:40 AM EDT	0	0
Apr 14, 3:00 AM EDT	0	0
Apr 14, 3:20 AM EDT	0	0
Apr 14, 3:40 AM EDT	0	0
Apr 14, 4:00 AM EDT	0	0
Apr 14, 4:20 AM EDT	0	0
Apr 14, 4:40 AM EDT	0	0
Apr 14, 5:00 AM EDT	0	0
Apr 14, 5:20 AM EDT	0	0
Apr 14, 5:40 AM EDT	0	0
Apr 14, 6:00 AM EDT	0	0
Apr 14, 6:20 AM EDT	0	0
Apr 14, 6:40 AM EDT	0	0
Apr 14, 7:00 AM EDT	0	0
Apr 14, 7:20 AM EDT	0	0
Apr 14, 7:40 AM EDT	0	0
Apr 14, 8:00 AM EDT	0	0
Apr 14, 8:20 AM EDT	0	0
Apr 14, 8:40 AM EDT	0	0
Apr 14, 9:00 AM EDT	0	0
Apr 14, 9:20 AM EDT	0	0
Apr 14, 9:40 AM EDT	0	0
Apr 14, 10:00 AM EDT	0	0
Apr 14, 10:20 AM EDT	0	0
Apr 14, 10:40 AM EDT	0	0
Apr 14, 11:00 AM EDT	0	0
Apr 14, 11:20 AM EDT	0	0
Apr 14, 11:40 AM EDT	0	0
Apr 14, 12:00 PM EDT	0	0
Apr 14, 12:20 PM EDT	0	0
Apr 14, 12:40 PM EDT	0	0
Apr 14, 1:00 PM EDT	0	0
Apr 14, 1:20 PM EDT	0	0
Apr 14, 1:40 PM EDT	0	0
Apr 14, 2:00 PM EDT	0	0
Apr 14, 2:20 PM EDT	0	0
Apr 14, 2:40 PM EDT	0	0
Apr 14, 3:00 PM EDT	0	0
Apr 14, 3:20 PM EDT	0	0
Apr 14, 3:40 PM EDT	0	0
Apr 14, 4:00 PM EDT	0	0
Apr 14, 4:20 PM EDT	0	0
Apr 14, 4:40 PM EDT	0	0
Apr 14, 5:00 PM EDT	0	0
Apr 14, 5:20 PM EDT	0	0
Apr 14, 5:40 PM EDT	0	0
Apr 14, 6:00 PM EDT	0	0
Apr 14, 6:20 PM EDT	0	0
Apr 14, 6:40 PM EDT	0	0
Apr 14, 7:00 PM EDT	0	0
Apr 14, 7:20 PM EDT	0	0
Apr 14, 7:40 PM EDT	0	0
Apr 14, 8:00 PM EDT	0	0
Apr 14, 8:20 PM EDT	0	0
Apr 14, 8:40 PM EDT	0	0
Apr 14, 9:00 PM EDT	0	0
Apr 14, 9:20 PM EDT	0	0
Apr 14, 9:40 PM EDT	0	0
Apr 14, 10:00 PM EDT	0	0
Apr 14, 10:20 PM EDT	0	0
Apr 14, 10:40 PM EDT	0	0
Apr 14, 11:00 PM EDT	0	0
Apr 14, 11:20 PM EDT	0	0
Apr 14, 11:40 PM EDT	0	0
Apr 15, 12:00 AM EDT	0	0
Apr 15, 12:20 AM EDT	0	0

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

Connection (47%)
Multimedia (12%)
App Crashing (12%)
Messaging (12%)
Sign in (12%)
Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Hamburg	Messaging	12 days ago
Athens	App Crashing	16 days ago
Budapest	Multimedia	19 days ago
Ramat Gan	Connection	21 days ago
Lefkáda	App Crashing	21 days ago
Belgrade	Glitches	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

JC🌟 (@iamsuperjc_) reported 37 seconds ago from Pasong Tamo, Metro Manila
@Viber @ViberHelp I am having problem with my viber, my account get's blocked (0968-881-6391), I need it be fixed ASAP. I can't access my account.
Totally Wandering Dinosaur (@thatdynodayo) reported 2 minutes ago
@Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?
kavai_musera (@MuseraKavai) reported 3 minutes ago
@Viber hello, I have had multiple account registrations attempts but unsuccessful. Kindly assist in resolving the issue from your end.
issa marie L. aragon (@Lady_issa21) reported 3 minutes ago
@huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
legally brown (@groovycamp) reported 9 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
legally brown (@groovycamp) reported 9 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
Temmy Haryono (@temmyharyono) reported 10 minutes ago
@huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
Marlon Jade Banzuelo (@jade_banzuelo) reported 16 minutes ago
@Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?
Milan Veljković (@juzhnjak) reported 17 minutes ago
@ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.
j ⁷ (@SUGAhaesseoyo) reported 17 minutes ago
@Viber @ViberHelp can someone help me i'm having issues with your app
AaMaldives (@Al_Maldives) reported 18 minutes ago
Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this
Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported 24 minutes ago
@ViberHelp viber is down ?
Aiman Ahmed (@AimanAhmed333) reported 30 minutes ago
@Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either
George (@George189343130) reported 30 minutes ago
@Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?
Elvis (@Elvis_cyberspy) reported 31 minutes ago
@araDaraBlue @ViberHelp Message me directly for help
IndiaClarePerry (@IndiaPerry6) reported 32 minutes ago
@ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.
Sky Khan (@SkyKhan78307740) reported 35 minutes ago
@Viber Hello i am having problem with changing number to usa from pakistani number Help
🫥yuki (@kristenwithk) reported 35 minutes ago
@Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages
legally brown (@groovycamp) reported 37 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
sofy (@hofy_sofy) reported 38 minutes ago
@ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks
MegaBoss (@Mega_Halifax) reported 40 minutes ago
@Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else
Lavina PNY (@Lavipny) reported 40 minutes ago
@Viber Customer service
Mick Basa (@MickBasa) reported 43 minutes ago
@ViberHelp @Viber hi - i raised two tickets but still no response. Can somebody help? Thanks
NYOle (@NYCOMch) reported 44 minutes ago
@Viber Hello, can you help me with my issue?
ur mom (@squigme) reported 48 minutes ago
@ViberHelp Hiya~ I'm trying to access an account of mine from before the merger (mostly just to download and backup the data) but the login process has changed apparently. Is there anything I can do? I even have my old account activation code number if that helps.
Бойчев Алексей (@pro100jiexbl4) reported 50 minutes ago
@ViberHelp help me to unblock my account pls🙏
Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 52 minutes ago
@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
Alaska (@alaskaaaaaaA13) reported 56 minutes ago
I didn’t click on the link. I didn’t specify any codes that came to me Your Viber account is not protected!! I want you to know that. I’ll tell you how it happened. @ViberHelp @Viber you need to pay attention to the safety of users. Friends, I need help in spreading🙏🏻 #15013605
NYOle (@NYCOMch) reported 56 minutes ago
@ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?
Jacob Chaddington (@TheChadSnap) reported 59 minutes ago
I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!