Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (56%)
• Connection (33%)
• Glitches (11%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Imsida	Messaging	1 day ago
Paris	Connection	2 days ago
Nitra	Connection	4 days ago
Thessaloníki	Glitches	24 days ago
Sonthofen	Messaging	1 month ago
Thessaloníki	Connection	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacob Chaddington (@TheChadSnap) reported 1 minute ago

  I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!

• 
  गजेन्द्र वीर खत्री JBR (@gajadhamme) reported 3 minutes ago

  Hello @Viber what's wrong with your calling service??

• 
  kurt (@kurtiekinsss) reported 5 minutes ago

  @Viber @ViberHelp Having an issue with unblocking my number, I've submitted multiple support tickets already via support and by live chat support still no update after weeks have important contacts and work related group conversations in that I need to access

• 
  J.Down (@isitwortharead) reported 6 minutes ago

  @ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.

• 
  MegaBoss (@Mega_Halifax) reported 7 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  Наталия Немирович-Данченко (@Mirovich1958) reported 8 minutes ago

  @ViberHelp Hello! I'm asking for help. I reinstalled Viber and can't activate it. It says my number is blocked. My number was blocked on March 22, likely because I exceeded the allowed message limit. I was only forwarding messages to subscribers, though I had previously initiated

• 
  MegaBoss (@Mega_Halifax) reported 8 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else

• 
  ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported 8 minutes ago

  @ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?

• 
  clars • HOONDORIKO • (@FrvrH00n) reported 10 minutes ago

  Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

• 
  Alexandra S (@thealeki) reported 13 minutes ago

  @ViberHelp Hi. I need help with Ticket #17640090 (open since June 17). The account is blocked and the support bot is stuck in a loop. I’ve sent emails but received no resolution. Please help escalate this issue. Thank you.

• 
  Jacob Chaddington (@TheChadSnap) reported 13 minutes ago

  Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

• 
  Charles Galang (@chuck__md) reported 13 minutes ago

  @Viber @ViberHelp hi, can you please help me unblock my account? I've used the chat bot and email support but what i get are just automated replies that my account will be reviewed if not unblock after 3 days, it's already been more than a month since.

• 
  Alaska (@alaskaaaaaaA13) reported 16 minutes ago

  @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

• 
  Milan Veljković (@juzhnjak) reported 21 minutes ago

  @ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.

• 
  Mark Sims (@sims248) reported 22 minutes ago

  @000xdi @Viber I’m really sorry this happened to you. I went through something similar and the only team that actually responded fast and explained things clearly was @AutopsyMainnet. They don’t make fake promises they assess the case properly and guide you step by step. Reach out to them for real help and support.

• 
  Sky Khan (@SkyKhan78307740) reported 26 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  ahmed shaan nazeem (@shaan5806) reported 28 minutes ago

  @Viber i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  Abdulbasit Bubble Certified developer (@mustapha68171) reported 30 minutes ago

  @Viber Hello @Viber, my account has been blocked for over 3 months despite contacting your support team multiple times. I use Viber for legitimate communication and would really appreciate an update or another review of my case. My support requests have not resolved the issue. Could someone please assist? Thank you.

• 
  legally brown (@groovycamp) reported 35 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Jacob Chaddington (@TheChadSnap) reported 35 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Belle (@thelastheiress) reported 38 minutes ago

  @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?

• 
  Mladen Šundič (@mladench) reported 40 minutes ago

  @Viber how can i get my accont back, being hacked? On February 6th, I was a victim of spam. My phone number and Viber account were stolen. A support ticket (No. 14128481) was opened at that time, but it is still not resolved. Please assist me and help recover my account.

• 
  Sasa (@ES_mastertrader) reported 43 minutes ago

  @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

• 
  Mohamed Fauzee (@FauzyMohamed) reported 43 minutes ago

  Can you ask your support team to attend the issues I raised via email regarding viber account activation? No response for any emails. "Viber Support Ticket #17999720: Unable to activate viber" @Viber

• 
  King Navin (@itskingnb) reported 44 minutes ago

  @Viber @Viber_India are you not going to help???

• 
  Бойчев Алексей (@pro100jiexbl4) reported 44 minutes ago

  @ViberHelp help me to unblock my account pls🙏

• 
  rev 🩷 (@goodluckbabey) reported 47 minutes ago

  @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

• 
  Dardan Beqiri (@dardbeqiri) reported 50 minutes ago

  @ViberHelp & @Viber Can someone from the tech support who does actually read emails take a look at my issue Viber Support Ticket #12567284

• 
  legally brown (@groovycamp) reported 53 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  bri (@briellyRb) reported 59 minutes ago

  Hello @ViberHelp, can you just tell me if my account is permanently banned?My account has been suspended for over 3 days for security, and no further action was taken. Support bot is just sending the same auto-replies. Can you please help me unblock my number? #ViberSupport