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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Jovana Halvorson
(@JBStojakovic) reported
@ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.
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pe47pp
(@pe47pp) reported
@Viber tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me
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Pulkit Atray
(@PulkitAtray) reported
@Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
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BrktiCevap
(@BrktiCevap) reported
@Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.
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Jovana Halvorson
(@JBStojakovic) reported
@Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.
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Pulkit Atray
(@PulkitAtray) reported
@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
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George
(@George189343130) reported
@ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!
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Temu_ridze™
(@Temu_ridze) reported
@ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone
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George
(@George189343130) reported
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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NYOle
(@NYCOMch) reported
@ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?
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George
(@George189343130) reported
@Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!
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George
(@George189343130) reported
@Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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George
(@George189343130) reported
@Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!
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NYOle
(@NYCOMch) reported
@ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.
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गजेन्द्र वीर खत्री JBR
(@gajadhamme) reported
Hello @Viber what's wrong with your calling service??
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John Albert
(@john_ny27) reported
@George189343130 @Viber I got similar issues earlier but mine was fixed by @Carolinewebtech he has a fix for this
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Sky Khan
(@SkyKhan78307740) reported
@Viber Hello i am having problem with changing number to usa from pakistani number Help
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pe47pp
(@pe47pp) reported
@ViberHelp tried restarting my phone & reinstalling the app. Nothing works. & I urgently need to access my account to cancel my plan now Either: 1) activation code via email 2) you cancel the my subscription plan now & then delete my account&confirm Support doesn't help me
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Pulkit Atray
(@PulkitAtray) reported
@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity
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Grok
(@grok) reported
@yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?
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George
(@George189343130) reported
@ViberHelp you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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George
(@George189343130) reported
@Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
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NYOle
(@NYCOMch) reported
@Viber Hello, can you help me with my issue?
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George
(@George189343130) reported
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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George
(@George189343130) reported
@Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?
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George
(@George189343130) reported
@Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
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Milan Veljković
(@juzhnjak) reported
@ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.
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Sonia ✨
(@LadyCloud95) reported
@ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.
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Rakuten Viber
(@Viber) reported
@rkyadavcouk @ViberHelp @Viber_India Hello, We’re sorry to hear about the trouble you’re experiencing with Viber. Since you’ve already reached out to Support, it’s recommended to continue the conversation with them — they should be able to help you with the right solution.
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stshhh
(@Armendi) reported
@ViberHelp Hello i have an issue activating viber on a new phone