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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (34%)
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Messaging (28%)
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Connection (23%)
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Multimedia (9%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging | |
| Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Unic Sirfew
(@UnicSirfew) reported
@ViberHelp please help me to get any customer care staff or phone number to have chat with regarding very important justification regarding my viber account block
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GauravD
(@GD5166) reported
@Viber pl refund my amount problem in services not all countries that I required avaible in viber out @ViberHelp
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Long live 🇮🇳
(@AgNH3OH) reported
@ViberHelp I want to activate my account but I'm getting try again message again and again. Can you help?
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D A N ⟭⟬ ⁷
(@iloveyoucupkeyk) reported
IS VIBER DOWN? @Viber @ViberHelp
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Steve
(@Computer495) reported
hello @Viber I can't find contact information on your help pages. also absent is a suggestions link for future versions . I have an idea and request how does one get it through to you? 🤔
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zeha⁷
(@taetekkyu) reported
@ViberHelp @Viber already contacted but still no help??
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Dr.Artan Sadiku
(@SadikuDr) reported
@ViberHelp my account is blocked i need help to unblock it
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Joms Arive
(@jomsupayt) reported
@ViberHelp @Viber But your customer service said that he can’t unblock my Viber due to spam. Please unlock my account because I need it to my work 🥹🥹🥹
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Unic Sirfew
(@UnicSirfew) reported
@ViberHelp @Viber please help me restore my account. It was blocked two days ago and despite opening a ticket, I got access to my account for a couple of mins only. I’m Please look into this matter urgently.
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Nurse JH
(@dearJohn26) reported
from
Balayan, Calabarzon
Is there any issue using viber? Media won't send @Viber
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Niraj Bhusal
(@nrjbhusal) reported
Viber works partially in China without using VPN, I have been able to make phone calls, send text messages. The only things that’s not working is sending attachments. #viber #china @Viber
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RRR
(@RRR191425) reported
@Viber @ViberHelp Please help me unblock my number because I need it for my work. Thanks
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Edin
(@extract0r) reported
@Viber what is happening with the #Viber ? Service is allways bad, can’t send photos, allways issues with messages…
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Ihthisham 🇲🇻🇵🇸
(@ihthisharm) reported
@ViberHelp help?!
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RECOVERY_TECH
(@belayakristina) reported
@IbrahimNaaji @ViberHelp It’s a free service we don’t charge
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Vasim Daud
(@vasimdaud444) reported
@Viber When a message comes, there is no notification and when we open Viber, we know that the message has come. Very bad service
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Mohamed Azeez 🇲🇻
(@Azeez4901) reported
@ViberHelp @Viber Yes that's all fine. But if the user is getting suspended on their usage, you should inform them when u disrupt the service. Your client didn't know what was happening till 2 days passed
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D A N ⟭⟬ ⁷
(@iloveyoucupkeyk) reported
@ViberHelp @Viber it seems i'm not the only one experiencing issues with viber right now. I see a lot of tweets.
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shavra of house rivaulx
(@Starshadow) reported
@momblogger @Viber My HS batch groups are all on Viber, a majority of other folks are on Messenger (with all of Meta/FB issues on security). Believe it or not, texting works for me as well. If I could stick to one app, it would be anything but an FB app. Some of my foreign friends agree.
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EM Selim Ahmed
(@emselimahmed) reported
@viber @ViberHelp I Mail on Viber support. But they can't help me. My business will depend on your hand. Please solve this or kill me. 🙏🙏🙏
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harkiwi
(@HarKiwi) reported
@pucko1994 @Viber Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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arin
(@gluond) reported
Hello @ViberHelp I got some issues about my phone number got blocked, and I bought my new sim card only to make a new account. Can you guys give me some advise or help my phone number so I can be able to use Viber again? It seems not only me who have this problem.
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Long live 🇮🇳
(@AgNH3OH) reported
@ViberHelp If you can't help to activate your own product then who could help?
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Vladimir
(@vladimircicovic) reported
@ViberHelp @lC1848 @Viber I will fix - send me admin user and password
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Lynn
(@manangnanggal) reported
@ViberHelp @iloveyoucupkeyk @Viber Viber's not working for me either.
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Julian Vigo
(@_JVigo) reported
@ViberHelp you have defrauded me? I bought a monthly plan but you won't let me use it. Fix this now! I have opened a ticket and written you. This is dishonest.
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Mohammed Fathi
(@Mohamme10996520) reported
@whereisdarrell @ViberHelp @Irena_McGregor I'm glad someone got some help here because it's been 5 days for me and not a word yet i cannot reach anyone with support
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GauravD
(@GD5166) reported
@Viber pl refund my amount problem in services not all countries that I required avaible in viber out
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Tom is Love ❼
(@egodollaric) reported
@Viber your push notifications on iPhone are broken these days, even background app refresh works with delay..
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Mohammed Fathi
(@Mohamme10996520) reported
@DannyOdes @Viber @GooglePlay I'm glad someone got some help here because it's been 5 days for me and not a word yet i cannot reach anyone with support