Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (44%)
• Connection (44%)
• Glitches (6%)
• Video (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Messaging	7 days ago
Guayaquil	Connection	9 days ago
Guayaquil	Video	12 days ago
Quezon City	Connection	13 days ago
Ljubljana	Connection	14 days ago
Nicosia	Messaging	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  legally brown (@groovycamp) reported 5 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Ενωσίτης (@vkoutsis21) reported 6 minutes ago

  @ViberHelp I have an issue for days and you still didn't help me to solve it.

• 
  Alaska (@alaskaaaaaaA13) reported 7 minutes ago

  I didn’t click on the link. I didn’t specify any codes that came to me Your Viber account is not protected!! I want you to know that. I’ll tell you how it happened. @ViberHelp @Viber you need to pay attention to the safety of users. Friends, I need help in spreading🙏🏻 #15013605

• 
  denixx baykin (@denixxbaykin) reported 9 minutes ago

  @Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.

• 
  Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported 9 minutes ago

  @ViberHelp viber is down ?

• 
  Alliet (@Alliet_001) reported 9 minutes ago

  @primoz75 @Viber This has been happening a lot, a friend of mine had this same issue a week ago but she did get hers back tho via technical assistance. Need help?

• 
  stshhh (@Armendi) reported 14 minutes ago

  @ViberHelp Hello i have an issue activating viber on a new phone

• 
  Alaska (@alaskaaaaaaA13) reported 15 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  MegaBoss (@Mega_Halifax) reported 16 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  Ni (@Niho92) reported 20 minutes ago

  @Viber @ViberHelp My phone number was wrongly blocked for “spam” even though I only use Viber for private communication with a few contacts. It has been 5 days and support only sends automated replies with no actual help. Ticket ID - 17125655

• 
  clars • HOONDORIKO • (@FrvrH00n) reported 21 minutes ago

  Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

• 
  Magadh Tours (India) (@magadhtours) reported 22 minutes ago

  @ViberHelp It's more than 10 days, so far no solution? Is it your viber help center ?

• 
  Temu_ridze™ (@Temu_ridze) reported 22 minutes ago

  @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

• 
  Alaska (@alaskaaaaaaA13) reported 25 minutes ago

  @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

• 
  ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported 28 minutes ago

  @ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?

• 
  TomLim19 (@TomBernardALim) reported 30 minutes ago

  @ViberHelp @Viber Someone else is logged in my account. That's why I was suddenly logged out. Please help. 18413222 ticket id

• 
  jimerca (@mercyjinuy) reported 40 minutes ago

  @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying

• 
  Jacob Chaddington (@TheChadSnap) reported 41 minutes ago

  Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

• 
  morescode (@morescode1) reported 41 minutes ago

  @ViberHelp My number is blocked. Pls help

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 44 minutes ago

  @NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.

• 
  qtpotat0 (@_qtpotat0) reported 46 minutes ago

  @Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me

• 
  smokefree hub (@smokefree_hub) reported 48 minutes ago

  @ViberHelp Can an agent please check Ticket #18551996? We've been trying to get some support on our issue but no progress @ViberHelp

• 
  Daniel Teichert (@Teichi1811) reported 52 minutes ago

  @ViberHelp I was charged to my CC for an annual subscription but my account was reset to regular. Please contact me asap to fix it.

• 
  Photis Constantinou (@photiscon) reported 52 minutes ago

  @Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265

• 
  SentimentalRain (@IamMarkLloyd) reported 53 minutes ago

  @Viber It’s now been over 48hrs since I reported an issue. I still cant access my Viber account. I hvnt received a resolution. This account is impt for my work. Could you please escalate my case to the right tech team? email response is slow. Ticket ID 17989834

• 
  Alaska (@alaskaaaaaaA13) reported 55 minutes ago

  @ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

• 
  Neil (@itsmeneiill) reported 55 minutes ago

  Hi @ViberHelp , it’s been a week since my Viber number was suspended by your automatic security process. Please check my Viber Support Ticket #18648308. I really need to use my Viber account. I hope you can assist me in resolving this issue as soon as possible. Thank you.

• 
  Ενωσίτης (@vkoutsis21) reported 59 minutes ago

  @ViberHelp I already did but I am waiting 2 weeks now to fix it

• 
  Nash (@nashgalang) reported 1 hour ago

  @ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.

• 
  crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported 1 hour ago

  is your system down? @Viber i can't login my number