Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (50%)
• Connection (40%)
• Glitches (10%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Southwark	Connection	11 hours ago
Mengibar	Messaging	11 days ago
Imsida	Messaging	15 days ago
Paris	Connection	16 days ago
Nitra	Connection	18 days ago
Thessaloníki	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bri (@briellyRb) reported 2 minutes ago

  @ViberHelp @Viber please help escalate my Viber Support Ticket #16028544. I already had 2 people respond to this ticket, and they stopped responding to me. I plan on using this number for business, and this is heavily impacting my work. Thank you!

• 
  Neil (@itsmeneiill) reported 4 minutes ago

  Hi @ViberHelp , it’s been a week since my Viber number was suspended by your automatic security process. Please check my Viber Support Ticket #18648308. I really need to use my Viber account. I hope you can assist me in resolving this issue as soon as possible. Thank you.

• 
  Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported 4 minutes ago

  @ViberHelp viber is down ?

• 
  Primož (@primoz75) reported 6 minutes ago

  @Viber Hi @Viber, I’ve been unable to access my Viber account since Jan 2026 after it was taken over by a scammer. I’ve opened several support tickets but received no response. Please help. 🙏

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 9 minutes ago

  @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  Alaska (@alaskaaaaaaA13) reported 9 minutes ago

  @ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

• 
  Hara (@BlofinBD_Hara) reported 9 minutes ago

  @Viber Your dial pad is not working pls fix it

• 
  Martin Velík (@kimosak) reported 14 minutes ago

  Hey @Viber, your support is a total joke. I have multiple tickets open (#17095464, #17095345, #17091433...) and nobody actually does anything to solve the issue. @ViberHelp is just a pathetic, broken bot that keeps repeating the same useless script in a loop. Fix your system! 🤬

• 
  Ni (@Niho92) reported 15 minutes ago

  @Viber @ViberHelp My phone number was wrongly blocked for “spam” even though I only use Viber for private communication with a few contacts. It has been 5 days and support only sends automated replies with no actual help. Ticket ID - 17125655

• 
  legally brown (@groovycamp) reported 21 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Roni DVA (@Ronigleamonly) reported 21 minutes ago

  @Viber ​Dear Viber Support Team, ​I am writing to report an issue with my recent purchase of Viber Out credit. I purchased approximately $4 of credit to call phone numbers in Bangladesh. ​While attempting to call Bangladeshi numbers, the Viber app shows that it is ringing, leading me to believe the call is connecting. However, the recipient never receives the call. I have verified this by calling my own alternative number, and I can confirm that no calls are coming through, even though my Viber Out credit is being deducted. ​I would request you to investigate this issue as soon as possible. If the connection cannot be fixed, I would appreciate a full refund for the unused credit. ​My account details are: Name: RONI KUMAR PK Phone Number: +8801772763402,  Purchase Date: 23/03/2026 ​Thank you for your assistance. ​Sincerely, PK

• 
  Токсоносецот 2.0 (@buturipol2) reported 23 minutes ago

  @ViberHelp have you considered fixing your broken activation flows?

• 
  Alexandra S (@thealeki) reported 28 minutes ago

  @ViberHelp Hi. I need help with Ticket #17640090 (open since June 17). The account is blocked and the support bot is stuck in a loop. I’ve sent emails but received no resolution. Please help escalate this issue. Thank you.

• 
  Ενωσίτης (@vkoutsis21) reported 34 minutes ago

  @ViberHelp I have an issue for days and you still didn't help me to solve it.

• 
  Токсоносецот 2.0 (@buturipol2) reported 39 minutes ago

  @ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.

• 
  Zachary Hargrove (@WildWolfZach) reported 40 minutes ago

  @IamMarkLloyd @Viber Support isnt really helpful I got help from @BugExhume_

• 
  clars • HOONDORIKO • (@FrvrH00n) reported 41 minutes ago

  Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

• 
  BrktiCevap (@BrktiCevap) reported 41 minutes ago

  @Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.

• 
  ahmed shaan nazeem (@shaan5806) reported 42 minutes ago

  @Viber @Microsoft i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  j ⁷ (@SUGAhaesseoyo) reported 42 minutes ago

  @Viber @ViberHelp can someone help me i'm having issues with your app

• 
  Charles Galang (@chuck__md) reported 42 minutes ago

  @Viber @ViberHelp hi, can you please help me unblock my account? I've used the chat bot and email support but what i get are just automated replies that my account will be reviewed if not unblock after 3 days, it's already been more than a month since.

• 
  . (@byineo) reported 42 minutes ago

  @ViberHelp @Viber Already informed you that it is no help at all. Here is the latest ticket I opened. Ticket ID - 18260785. I won’t open a new one we all know it will be a waste of time again for sure

• 
  Dhaarmik (@dhaarmik24) reported 44 minutes ago

  @ViberHelp My phone number is blocked and I have raised a ticket #18159210 . Please help me to recover my account @ViberHelp @Viber What’s the issue and when can I get back my account, please me escalate the issue and get a solution.

• 
  George (@George189343130) reported 45 minutes ago

  @Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?

• 
  김태연 (@gimtaeyeon17004) reported 53 minutes ago

  @ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.

• 
  Alaska (@alaskaaaaaaA13) reported 53 minutes ago

  I didn’t click on the link. I didn’t specify any codes that came to me Your Viber account is not protected!! I want you to know that. I’ll tell you how it happened. @ViberHelp @Viber you need to pay attention to the safety of users. Friends, I need help in spreading🙏🏻 #15013605

• 
  Виктория Романова (@viktoria47209) reported 57 minutes ago

  @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 58 minutes ago

  One issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.

• 
  morescode (@morescode1) reported 59 minutes ago

  @ViberHelp Hi my number was blocked pls help

• 
  #47 has 9 Lives (@9LivesBishes) reported 60 minutes ago

  @Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.