Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (55%)
• Connection (36%)
• Glitches (9%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Nicosia	Messaging	11 hours ago
Southwark	Connection	4 days ago
Mengibar	Messaging	15 days ago
Imsida	Messaging	18 days ago
Paris	Connection	19 days ago
Nitra	Connection	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alaska (@alaskaaaaaaA13) reported 8 minutes ago

  @ViberHelp @Viber The first letter was answered in 6 hours. On the second letter, I added all the information that I asked for, there is still no answer! 5 hours have passed! Please help. Support Ticket #15013605

• 
  Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported 10 minutes ago

  Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?

• 
  Eszter K. (@k_e_esther) reported 11 minutes ago

  @Viber Can you please help me activate Viber on my new iPhone? I keep going in circles with you. You keep sending me an SMS activation code, but I need a PHONE CALL to activate the app. This has been ridiculous!

• 
  Zachary Hargrove (@WildWolfZach) reported 12 minutes ago

  @IamMarkLloyd @Viber Support isnt really helpful I got help from @BugExhume_

• 
  Cryptocrat (@coinprof) reported 12 minutes ago

  @ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.

• 
  乃し〇匚Ҡ 67 (@Ramane_Boda) reported 13 minutes ago

  @ViberHelp @Viber Hi! I already opened a support ticket about this issue, but I haven't received any response yet. Could you please check it or escalate the issue?

• 
  MegaBoss (@Mega_Halifax) reported 13 minutes ago

  @ViberHelp The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 15 minutes ago

  @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  crypto ၊||၊ DeSpeed ၊||၊ DDAI (@crypt0rrent) reported 17 minutes ago

  is your system down? @Viber i can't login my number

• 
  W A Q U II🫥 (@eirahclee) reported 19 minutes ago

  @Viber Please I badly need help and you customer service is not replying

• 
  ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported 20 minutes ago

  @ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?

• 
  Alliet (@Alliet_001) reported 21 minutes ago

  @primoz75 @Viber This has been happening a lot, a friend of mine had this same issue a week ago but she did get hers back tho via technical assistance. Need help?

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 23 minutes ago

  @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  Nick Koks (@KolyaPV) reported 26 minutes ago

  @ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.

• 
  MegaBoss (@Mega_Halifax) reported 28 minutes ago

  @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  J.Down (@isitwortharead) reported 29 minutes ago

  @ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.

• 
  ᗩᒪᐯIᑎ (@alvnmiranda) reported 29 minutes ago

  @Viber Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

• 
  Sasa (@ES_mastertrader) reported 29 minutes ago

  @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

• 
  MegaBoss (@Mega_Halifax) reported 31 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  #47 has 9 Lives (@9LivesBishes) reported 32 minutes ago

  @Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.

• 
  Kynder Bueno (@JerryMostlySad) reported 36 minutes ago

  @ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?

• 
  . (@byineo) reported 41 minutes ago

  .@Viber I’m your loyal customer who had always subscribed your premium version and you blocked me for no reason at all. Your Viber plus live support doesn’t even help, it was almost 4 days now and still the same bot I had to speak again and again.

• 
  JMooreBoston (@JMooreBoston) reported 42 minutes ago

  @ViberHelp My account username is not visible/findable to other accounts, how do I fix this? 🙏

• 
  Бойчев Алексей (@pro100jiexbl4) reported 44 minutes ago

  @ViberHelp help me to unblock my account pls🙏

• 
  Marko Celic (@MarkoCelic4) reported 45 minutes ago

  When do you plan to fix the bug with polls in group chat? Not all members can see the poll or vote? @Viber

• 
  Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 47 minutes ago

  @Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 53 minutes ago

  installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.

• 
  Jacob Chaddington (@TheChadSnap) reported 53 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Dhaarmik (@dhaarmik24) reported 54 minutes ago

  @ViberHelp My phone number is blocked and I have raised a ticket #18159210 . Please help me to recover my account @ViberHelp @Viber What’s the issue and when can I get back my account, please me escalate the issue and get a solution.

• 
  jimerca (@mercyjinuy) reported 60 minutes ago

  @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying