Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (50%)
• Connection (40%)
• Glitches (10%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Southwark	Connection	19 hours ago
Mengibar	Messaging	12 days ago
Imsida	Messaging	15 days ago
Paris	Connection	16 days ago
Nitra	Connection	19 days ago
Thessaloníki	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  clars • HOONDORIKO • (@FrvrH00n) reported 8 minutes ago

  Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

• 
  Hara (@BlofinBD_Hara) reported 16 minutes ago

  @Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix

• 
  Brenda Martinez (@BrendaMartine_) reported 17 minutes ago

  @000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.

• 
  jimerca (@mercyjinuy) reported 18 minutes ago

  @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying

• 
  legally brown (@groovycamp) reported 20 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Grok (@grok) reported 20 minutes ago

  @yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?

• 
  Rafael Suarez (@rapsuarez) reported 22 minutes ago

  Hey @Viber, it's been 3 days since you blocked my number/account for no apparent reason. I've sent a report through help support twice already, still to no avail. How and when will this be fixed? Thanks.

• 
  . (@byineo) reported 22 minutes ago

  .@Viber I’m your loyal customer who had always subscribed your premium version and you blocked me for no reason at all. Your Viber plus live support doesn’t even help, it was almost 4 days now and still the same bot I had to speak again and again.

• 
  ᗩᒪᐯIᑎ (@alvnmiranda) reported 23 minutes ago

  @Viber @ViberHelp Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

• 
  ahmed shaan nazeem (@shaan5806) reported 26 minutes ago

  @Viber i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  morescode (@morescode1) reported 26 minutes ago

  @ViberHelp My number is blocked. Pls help

• 
  Sasa (@ES_mastertrader) reported 29 minutes ago

  @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 31 minutes ago

  @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  legally brown (@groovycamp) reported 33 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  ᗩᒪᐯIᑎ (@alvnmiranda) reported 35 minutes ago

  @Viber Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

• 
  Photis Constantinou (@photiscon) reported 37 minutes ago

  @Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265

• 
  Totally Wandering Dinosaur (@thatdynodayo) reported 41 minutes ago

  @Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 41 minutes ago

  installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.

• 
  ahmed shaan nazeem (@shaan5806) reported 43 minutes ago

  @ViberHelp i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  Abdulbasit Bubble Certified developer (@mustapha68171) reported 43 minutes ago

  @Viber Hello @Viber, my account has been blocked for over 3 months despite contacting your support team multiple times. I use Viber for legitimate communication and would really appreciate an update or another review of my case. My support requests have not resolved the issue. Could someone please assist? Thank you.

• 
  ᗩᒪᐯIᑎ (@alvnmiranda) reported 43 minutes ago

  @ViberHelp Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

• 
  Yevhen Kilihin (@YevhenKilihin) reported 45 minutes ago

  @ViberHelp my business account has been blocked for 8 days with no resolution. I’ve submitted multiple tickets and only receive automated replies. I am losing clients and revenue daily. This level of support is unacceptable for a paid service. Please escalate urgently.

• 
  j ⁷ (@SUGAhaesseoyo) reported 45 minutes ago

  @Viber @ViberHelp can someone help me i'm having issues with your app

• 
  BLB28NBG (@blb28nbg) reported 46 minutes ago

  @Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???

• 
  MegaBoss (@Mega_Halifax) reported 47 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  Charles Galang (@chuck__md) reported 50 minutes ago

  @ViberHelp hi, can you please help me unblock my account? I've used to chat bot and email support but what i get are just automated replies that my i account will be reviewed if not unblock after 3 days, it's already been more than a month since.

• 
  Hara (@BlofinBD_Hara) reported 51 minutes ago

  @Viber Your dial pad is not working pls fix it

• 
  Ενωσίτης (@vkoutsis21) reported 52 minutes ago

  @ViberHelp I have an issue for days and you still didn't help me to solve it.

• 
  stshhh (@Armendi) reported 54 minutes ago

  @ViberHelp Hello i have an issue activating viber on a new phone

• 
  ur mom (@squigme) reported 56 minutes ago

  @ViberHelp Hiya~ I'm trying to access an account of mine from before the merger (mostly just to download and backup the data) but the login process has changed apparently. Is there anything I can do? I even have my old account activation code number if that helps.