Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Connection (41%)
- Multimedia (18%)
- Messaging (18%)
- App Crashing (12%)
- Sign in (6%)
- Glitches (6%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Baguio
|
Messaging | 1 day ago |
 Blagnac
|
Multimedia | 8 days ago |
 Hamburg
|
Messaging | 21 days ago |
 Athens
|
App Crashing | 25 days ago |
 Budapest
|
Multimedia | 28 days ago |
 Ramat Gan
|
Connection | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Koks (@KolyaPV) reported@ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.
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Kynder Bueno (@JerryMostlySad) reported@ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?
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Mariyam Shaathiya (@m_shaathy) reported@Viber "URGENT HELP: My Verified Business account (+9607668115) has been blocked since March 1st. I am a Verified Admin since 2019 with 2,736 members. Ticket [WRJ0K6-542LM]. No human has replied to my proof for 9 days. This is hurting my business. Please help me get a manual review!
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Totally Wandering Dinosaur (@thatdynodayo) reported@Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?
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Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
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Temmy Haryono (@temmyharyono) reported@huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Alexander (Alexandros) Agathos (@agath_alex) reported@NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.
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Sameer 🇲🇻 (@Chorteyyy) reported@Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.
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George (@George189343130) reported@ViberHelp why did you block my account and you don’t help me to unblock it even though I have raised multiple tickets!
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Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported.@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.
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euphor_G (@euphor_G) reported@daddyblondlegs @Viber I had same issues days back but,with the help of @Webtooncoin90 company they helped me recovered my hacked account back and I can now access my account back as normal you can message them for help
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MegaBoss (@Mega_Halifax) reportedThe customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and no communication, leaving you unable to connect to family and friends!
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Marlon Jade Banzuelo (@jade_banzuelo) reportedOne issue with @Viber: it notifies contacts when a user changes their mobile number. That may seem useful, but with reports of mobile numbers being exploited in cyberattacks, it raises serious concerns.
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Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported@Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work for won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?
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Anton Grigorevich (@Antonik1983) reported@Viber hello. I didn’t have time to register in Viber when I was immediately blocked. Help me, please
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Nash (@nashgalang) reported@ViberHelp hello im changing jobs and im informing my work related viber groups of my leaving. I was blocked due to spam. I need to be unblocked ASAP. I need to inform people of this and need to reply to impt work related messages that i can no longer help them.
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Milan Veljković (@juzhnjak) reported@ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.
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Hara (@BlofinBD_Hara) reported@Viber @Microsoft Your dial pad is not working, i needed to insert certain numbers as a input duing ARS, but it didnt work in both viber and iphone dial pad , pls fix
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Marlon Jade Banzuelo (@jade_banzuelo) reported@Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?
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Alaska (@alaskaaaaaaA13) reported@ViberHelp @Viber The first letter was answered in 6 hours. On the second letter, I added all the information that I asked for, there is still no answer! 5 hours have passed! Please help. Support Ticket #15013605
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Charles Galang (@chuck__md) reported@ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks
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Jovana Halvorson (@JBStojakovic) reported@Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.
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denixx baykin (@denixxbaykin) reported@Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.
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Alaska (@alaskaaaaaaA13) reported@ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!
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Aiman Ahmed (@AimanAhmed333) reported@Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either
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Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported@ViberHelp viber is down ?
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clars • HOONDORIKO • (@FrvrH00n) reportedHello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲
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Alaska (@alaskaaaaaaA13) reported@Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!
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Zoey Samuel (@zoey_samuel) reported@RiforceTrade @Viber i was really pissed when i had similar issues, support did not even consider my complains i wrote them so many time and many tickets were left unattended I was recommended to #tech.hackpro on instagram He got mine perfectly fixed fast with everything safe
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Naomi Brockwell priv/acc (@naomibrockwell) reported@paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is