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Viber down or not working? Current app problems and status

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  • 47% Connection (47%)
  • 12% Multimedia (12%)
  • 12% App Crashing (12%)
  • 12% Messaging (12%)
  • 12% Sign in (12%)
  • 6% Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

CityProblem TypeReport Time
Hamburg Messaging 4 days ago
Athens App Crashing 8 days ago
Budapest Multimedia 11 days ago
Ramat Gan Connection 13 days ago
Lefkáda App Crashing 13 days ago
Belgrade Glitches 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Pixiusie
    Ῥυγχίνοι / Rhynchinoi / Runčini 4 💉💉💉💉 (@Pixiusie) reported

    Hey @ViberHelp, Why I cannot register on a new phone with my number? I have tried 2 different numbers ( where I have an account) and one completely NEW never used. Activation failed error - and no I am not a source of a spam as I could not register the never-used number

  • tanbonokusa
    加藤さとし (@tanbonokusa) reported

    @easyos2000 @Viber I also experienced this, i contacted support service and they didn’t do anything about but @mahajersey2 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:

  • mmladesma17
    Marlon Manzano Ladesma (@mmladesma17) reported

    @ViberHelp please help. my number is blocked. I dont know why.

  • 98Mondr
    Mondr.98 (@98Mondr) reported

    @ViberHelp @Viber Hello, my problem is not resolved 

  • navarajkharal
    :) नवदिप🇳🇵 (@navarajkharal) reported

    i am facing problem on log in @Viber . kindly request to assist me.

  • varfrog
    Arnoldas Grigutis (@varfrog) reported

    @Viber problem on iOS 15.1: messages arrive only after Viber is opened, until then they do not arrive (sender sees 1 checkmark near messages). Seems like push notifications not arriving? All notifications are on. #viber

  • fathun
    fathun (@fathun) reported

    @kenodalo @Viber @SamsungMobile Having the same issue. Has it been resolved for you yet?

  • Emina_Co
    Emina (@Emina_Co) reported

    @Viber hi! My account got blocked whilst I was on the phone with my grandma - unclear as to why. I only use it to call her and she’s hard of hearing so you need to call 5-7 times before she picks up. Any chance you can help me unblock?

  • FAphril
    Aphril F (@FAphril) reported

    @ViberHelp Talk to me please. I am going to loose my job for doing this to me. help me understand why can't a human being talk to me and just sending me an automated message.

  • naydenovstoyan
    Stoyan Naydenov (@naydenovstoyan) reported

    @Viber your product is horrible. After trying to move my chats to a new device, I lost most of the images associated with them. I had to go back and forth between devices to solve the issue. That was UNTIL you blocked my number from getting auth codes. WTF?!

  • RaphunzeLOVE
    Arci Buganan (@RaphunzeLOVE) reported

    @ViberHelp What’s the next step? I badly need to get it activated. Im using it for work. Please help me

  • 1Alex_King
    👑 (@1Alex_King) reported

    @Viber could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.

  • Mudasir74287148
    Mudasir Hussain🇵🇰 (@Mudasir74287148) reported

    @ViberHelp Who can me i need help how to activate package to another person in another country

  • MaheshPoudel13
    Mahesh Poudel (@MaheshPoudel13) reported

    @Viber it seems for the past few days message specific emojis are removed in private chat group for all android devices. Is there a fix in sight?

  • akpanraphael2
    Mars (@akpanraphael2) reported

    @Viber I have an active plan but I can't call out. What might be the issue?

  • vajessryll
    Jessryll Ann Margaret Batac (@vajessryll) reported

    @Viber hello please help me. I cant send message or make a call .Thank you

  • hashtagtega
    Tega. (@hashtagtega) reported

    @ViberHelp I'm trying too activate My viber account again after resetting My phone but I'm getting "Activation Failed" please help

  • tatyanashishka
    Татьяна (@tatyanashishka) reported

    @Viber @ViberHelp a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked

  • RaphunzeLOVE
    Arci Buganan (@RaphunzeLOVE) reported

    @ViberHelp Hi, im having a problem with activating my Viber. I was able to download it but messages are not sending. So, I uninstall and reinstall the app when I tried to log back in. The app says to get help. Can you help me?

  • tatyanashishka
    Татьяна (@tatyanashishka) reported

    @ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked

  • JasonMengLy
    Jason (@JasonMengLy) reported

    @ViberHelp I can’t sign in to Viber without the app said activate failed, can you help me please?

  • tatyanashishka
    Татьяна (@tatyanashishka) reported

    @ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation

  • Ayush71833894
    Ayush (@Ayush71833894) reported

    @Viber I can't login my viber account

  • toniadams100
    Ahmad Mady (@toniadams100) reported

    Hey @ViberHelp My viber account got blocked for spam/unusual activity. I don’t even use it that much but still use it for a couple of contacts. I’ve also filled out a ticket but got an autogenerated email saying my account cannot be unblocked. Please help resolve this issue.

  • LeniRoCZ
    Leni Rožková (@LeniRoCZ) reported

    @ViberHelp Hi, I wrote to you via the form and also by email. But the support does not respond for long. I can not login. When I enter my number, activation fail. My number is reportedly spam, but why? Thanks to you, I have a problem with passing on important work information in my new job.

  • mrlmaa_
    Marla (@mrlmaa_) reported

    Wow. Got blocked out of my @Viber account for suspected spamming even though it never happened. Sent a ticket to the customer service about it and was told not to reply back and was offered no solution. No wonder people are switching to Telegram 😔

  • mmladesma17
    Marlon Manzano Ladesma (@mmladesma17) reported

    @ViberHelp @Viber kindly help me unblocked my number. i need it in my work. i was able to use it then suddenly it was blocked. thank you

  • 1Alex_King
    👑 (@1Alex_King) reported

    @ViberHelp could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.

  • akpanraphael2
    Mars (@akpanraphael2) reported

    @ViberHelp @Viber I just did. It appears I was blocked..pleae help investigate why. Thank you

  • Hermanolupus
    Hermano Lobo🐺 (@Hermanolupus) reported

    @Viber can’t see images until wifi connect. can help? iphone user