Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 15, 2:00 PM EDT	0	0
Apr 15, 2:20 PM EDT	0	0
Apr 15, 2:40 PM EDT	0	0
Apr 15, 3:00 PM EDT	0	0
Apr 15, 3:20 PM EDT	0	0
Apr 15, 3:40 PM EDT	0	0
Apr 15, 4:00 PM EDT	0	0
Apr 15, 4:20 PM EDT	0	0
Apr 15, 4:40 PM EDT	0	0
Apr 15, 5:00 PM EDT	0	0
Apr 15, 5:20 PM EDT	0	0
Apr 15, 5:40 PM EDT	0	0
Apr 15, 6:00 PM EDT	0	0
Apr 15, 6:20 PM EDT	0	0
Apr 15, 6:40 PM EDT	0	0
Apr 15, 7:00 PM EDT	0	0
Apr 15, 7:20 PM EDT	0	0
Apr 15, 7:40 PM EDT	0	0
Apr 15, 8:00 PM EDT	0	0
Apr 15, 8:20 PM EDT	0	0
Apr 15, 8:40 PM EDT	0	0
Apr 15, 9:00 PM EDT	0	0
Apr 15, 9:20 PM EDT	0	0
Apr 15, 9:40 PM EDT	0	0
Apr 15, 10:00 PM EDT	0	0
Apr 15, 10:20 PM EDT	0	0
Apr 15, 10:40 PM EDT	0	0
Apr 15, 11:00 PM EDT	0	0
Apr 15, 11:20 PM EDT	0	0
Apr 15, 11:40 PM EDT	0	0
Apr 16, 12:00 AM EDT	0	0
Apr 16, 12:20 AM EDT	0	0
Apr 16, 12:40 AM EDT	0	0
Apr 16, 1:00 AM EDT	0	0
Apr 16, 1:20 AM EDT	0	0
Apr 16, 1:40 AM EDT	0	0
Apr 16, 2:00 AM EDT	0	0
Apr 16, 2:20 AM EDT	0	0
Apr 16, 2:40 AM EDT	0	0
Apr 16, 3:00 AM EDT	0	0
Apr 16, 3:20 AM EDT	0	0
Apr 16, 3:40 AM EDT	0	0
Apr 16, 4:00 AM EDT	0	0
Apr 16, 4:20 AM EDT	0	0
Apr 16, 4:40 AM EDT	0	0
Apr 16, 5:00 AM EDT	0	0
Apr 16, 5:20 AM EDT	0	0
Apr 16, 5:40 AM EDT	0	0
Apr 16, 6:00 AM EDT	0	0
Apr 16, 6:20 AM EDT	0	0
Apr 16, 6:40 AM EDT	0	0
Apr 16, 7:00 AM EDT	0	0
Apr 16, 7:20 AM EDT	0	0
Apr 16, 7:40 AM EDT	0	0
Apr 16, 8:00 AM EDT	0	0
Apr 16, 8:20 AM EDT	0	0
Apr 16, 8:40 AM EDT	0	0
Apr 16, 9:00 AM EDT	0	0
Apr 16, 9:20 AM EDT	0	0
Apr 16, 9:40 AM EDT	0	0
Apr 16, 10:00 AM EDT	0	0
Apr 16, 10:20 AM EDT	0	0
Apr 16, 10:40 AM EDT	0	0
Apr 16, 11:00 AM EDT	0	0
Apr 16, 11:20 AM EDT	0	0
Apr 16, 11:40 AM EDT	0	0
Apr 16, 12:00 PM EDT	0	0
Apr 16, 12:20 PM EDT	0	0
Apr 16, 12:40 PM EDT	0	0
Apr 16, 1:00 PM EDT	0	0
Apr 16, 1:20 PM EDT	0	0
Apr 16, 1:40 PM EDT	0	0
Apr 16, 2:00 PM EDT	0	0

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

Connection (47%)
Multimedia (18%)
App Crashing (12%)
Messaging (12%)
Sign in (6%)
Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Blagnac	Multimedia	1 day ago
Hamburg	Messaging	14 days ago
Athens	App Crashing	18 days ago
Budapest	Multimedia	21 days ago
Ramat Gan	Connection	22 days ago
Lefkáda	App Crashing	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

Ivan Ivanov (@funkyuname) reported 7 seconds ago
Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)
Charles Galang (@chuck__md) reported 35 seconds ago
@ViberHelp hi, can you please help me unblock my account? I've used to chat bot and email support but what i get are just automated replies that my i account will be reviewed if not unblock after 3 days, it's already been more than a month since.
NYOle (@NYCOMch) reported 3 minutes ago
@Viber Hello, can you help me with my issue?
Jack Hewson Bluesky handle: @jackhewson.com (@jack_s_hewson) reported 5 minutes ago
@Viber You service doesn't work. I have bought Viber out credit but every time I attempt to call a number it tells me I need to buy credit. This is frustrating, your product doesn't work
evelyn lewis (@evelyn23657) reported 9 minutes ago
@000xdi @Viber Sincere sympathy, I was also a victim too,contacted support team for help no reponse.But luckiy got it rectified by @deepTrace_io
Brenda Martinez (@BrendaMartine_) reported 17 minutes ago
@000xdi @Viber If you've been duped or your digital assets have been stolen, it's best to contact @Fortis_Chain for help. They can provide you with thorough instructions on how to recover and get your money back.
Dardan Beqiri (@dardbeqiri) reported 19 minutes ago
@ViberHelp & @Viber Can someone from the tech support who does actually read emails take a look at my issue Viber Support Ticket #12567284
Paromita Dey (@paromitade) reported 22 minutes ago
@Viber hi, could you help me transferring my device to another one? Thanks
rie (@rieisray) reported 24 minutes ago
@Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?
MegaBoss (@Mega_Halifax) reported 27 minutes ago
@Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
Photis Constantinou (@photiscon) reported 31 minutes ago
@Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265
George (@George189343130) reported 32 minutes ago
@Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!
Alaska (@alaskaaaaaaA13) reported 32 minutes ago
@ViberHelp @Viber The first letter was answered in 6 hours. On the second letter, I added all the information that I asked for, there is still no answer! 5 hours have passed! Please help. Support Ticket #15013605
NYOle (@NYCOMch) reported 34 minutes ago
@ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?
stshhh (@Armendi) reported 35 minutes ago
@ViberHelp Hello i have an issue activating viber on a new phone
Jacob Chaddington (@TheChadSnap) reported 37 minutes ago
I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!
Rakuten Viber (@Viber) reported 40 minutes ago
@rkyadavcouk @ViberHelp @Viber_India Hello, We’re sorry to hear about the trouble you’re experiencing with Viber. Since you’ve already reached out to Support, it’s recommended to continue the conversation with them — they should be able to help you with the right solution.
George (@George189343130) reported 43 minutes ago
@Viber Hi, my account has been blocked. I have contacted you multiple times using your support page. I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?
AaMaldives (@Al_Maldives) reported 46 minutes ago
Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this
Matevž (@Matev05408120) reported 49 minutes ago
@photiscon @Viber @ViberHelp Did they unblock your account? I have the same problem?
Sasa (@ES_mastertrader) reported 50 minutes ago
@ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account
George (@George189343130) reported 51 minutes ago
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
NYOle (@NYCOMch) reported 51 minutes ago
@ViberHelp Are you bot or what? I told you my issue, your support doesn’t help me at all.
Elvis (@Elvis_cyberspy) reported 51 minutes ago
@daddyblondlegs @Viber Message me directly for help
Grok (@grok) reported 52 minutes ago
@yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?
niko (@nikovelas) reported 52 minutes ago
@Viber my account was blocked. Help please.
NYOle (@NYCOMch) reported 54 minutes ago
@Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.
Maya (@MajaSuc) reported 55 minutes ago
@Viber Heii, need ur help. How can i download all the pics and quotes i have saved in notes to an PDF file ?
denixx baykin (@denixxbaykin) reported 59 minutes ago
@Viber servers have some problems with time sync in Ukraine. I started a channel for condominium, and sometimes I have messages there dated 1970-01-01, the UNIX epoch start. This also happens on a couple of other public channels I have subscribed.
George (@George189343130) reported 60 minutes ago
@Viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?