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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (34%)
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Messaging (26%)
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Connection (23%)
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Multimedia (11%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging | |
 Calvisson |
Multimedia |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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rabaca
(@rabaca14) reported
@GdoubleU92 @Viber My account also got hacked and support service aren't doing anything about it, so l contacted (cyberdigitalhelpdesk) on instagram he successfully retrieved my account. he's legit and reliable
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rabaca
(@rabaca14) reported
@tarek_alslmany @Viber My account also got hacked and support service aren't doing anything about it, so l contacted (cyberdigitalhelpdesk) on instagram he successfully retrieved my account. he's legit and reliable
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martin Taylor
(@martinT32443496) reported
@SJ_Mateyo @Viber @ViberHelp Trust me when I say there's only one person that's been able to achieve something good without any form of delay and that person is #omayitech from Instagram, don't know much about this things but I know enough to tell you that #omayitech on Instagram is the only source of help
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp I waited for too long but still not solve my problem
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Abhinav
(@Abhinav21Pandey) reported
@Viber my account is blocked kindly help to enable it.
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m . r k
(@6b72616d6d6d) reported
@Viber out dial keypad is not working on mobile and desktop.
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp I already did but not solve problem.please send number that's i can call to Viber. Viber call center
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Viber is not solve my problem.viber is lying
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Kulas🇵🇭🏳🌈
(@Infrarhein91) reported
from
Imus City, Calabarzon
@ViberHelp need help please
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Sarthak
(@_sarthakkaushik) reported
@ViberHelp I'm trying to make a call but I get the error that call failed. I think my account marked as spam even though I only dialed my parent's number. Please take a look into it. I appreciate if you can unblock my account.
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Hidayat Hussain
(@Hidayat52560588) reported
@Viber Viber it's already 5 and why i still blocked Viber call out on this number +964 783 137 2711. Please tell me reason. Or please give me back my money which I payed for it. Please don't cheat me. I send email they just told me wait 48 hour but Viber not solve problem
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cryptopank
(@Slava45904936) reported
@Viber since I will sell it to you at a cheap price. The transaction can be carried out through the opensea service, since the domain is fully tokenized.Understanding how important this is for you, and how you do not want competitors to get this domain name in the future web3 technolog
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp They evertime said we will cantact 48 hour but again not solve problem
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Art x Stephanie Rue
(@Ms_StephanieRue) reported
@jimgerakaris @ViberHelp I think they don't care abt their customers anymore. Hey only give canned messages and cannot provide agents to answer help requests.
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rabaca
(@rabaca14) reported
@denys_zaitsev @Viber My account also got hacked and support service aren't doing anything about it, so l contacted (cyberdigitalhelpdesk) on instagram he successfully retrieved my account. he's legit and reliable
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Sarthak
(@_sarthakkaushik) reported
@ViberHelp @Viber I'm trying to make a call but I get the error that call failed. I contacted support and they told me my account marked as spam even though I only dialed my parent's number. Please take a look into it. I appreciate if you can unblock my account.
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Art x Stephanie Rue
(@Ms_StephanieRue) reported
@GdoubleU92 @ViberHelp @Viber Exactly! They don't give us an option to appeal at all or communicate with an agent! Terrible Customer service.
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Sarthak
(@_sarthakkaushik) reported
@ViberHelp @Viber I'm trying to make a call through viber out but I get the error "call failed". I contacted support and they told me my account marked as spam even though I only dialed my parent's number. Please take a look into it. I appreciate if you can unblock my account.
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Christian Rooney
(@Ochohepojames1) reported
@yu_kapitanova @Viber Do yourself good, this wall is silent. Unfortunately, they lack knowledge of fixing their apps, got mine fixed with the the help of #dacktech on Instagram. Thanks to him for helping me access my accouni. I've tried so many times to get help but they never respond
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rabaca
(@rabaca14) reported
@DrHaseeb90 @Viber My account also got hacked and support service aren't doing anything about it, so l contacted (cyberdigitalhelpdesk) on instagram he successfully retrieved my account. he's legit and reliable
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Viber please solve my problem why Viber don't want. Viber is make me so stress.
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Christian Rooney
(@Ochohepojames1) reported
@mihali4boroda4 @Viber Do yourself good, this wall is silent. Unfortunately, they lack knowledge of fixing their apps, got mine fixed with the the help of #dacktech on Instagram. Thanks to him for helping me access my accouni. I've tried so many times to get help but they never respond
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Hi viber please solve my problem.its 10 days that i have problem with Viber call out
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Kapitanovaa
(@yu_kapitanova) reported
@Viber Please, help. My friend was blocked in Viber. We can't communicate with him. Help me!
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Nikki Sylianteng
(@nsylianteng) reported
One simple change that would help reduce disinformation is making sure your app has a good unfurling experience. Sharing Twitter links on @Viber for example which is popular in the Philippines, sucks and forces people (i.e. me) to paste screenshots.
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PBont
(@PGABont) reported
@ViberHelp Can you help me with a paid plan issue?
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martin Taylor
(@martinT32443496) reported
@KapoiosKatitis @Viber Trust me when I say there's only one person that's been able to achieve something good without any form of delay and that person is #omayitech from Instagram, don't know much about this things but I know enough to tell you that #omayitech on Instagram is the only source of help
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martin Taylor
(@martinT32443496) reported
@mcyao0222 @Viber Trust me when I say there's only one person that's been able to achieve something good without any form of delay and that person is #omayitech from Instagram, don't know much about this things but I know enough to tell you that #omayitech on Instagram is the only source of help
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Viber is not going to help me i don't know why
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Dear Viber i already make Ticket but still not working. Please help me