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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (36%)
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Connection (25%)
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Messaging (23%)
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Multimedia (9%)
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Sign in (5%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yerevan |
Messaging | |
 Thüngersheim |
Messaging | |
 Calvisson |
Multimedia | |
 Plymouth |
App Crashing | |
 Santa Clarita |
App Crashing | |
| Chicago |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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momie_rhei
(@momie_rhei) reported
@ViberHelp @Viber how do you use the enter key in keyboard while using viber in an ipad? been looking for this for ages. there used to be a setting to configure this on old viber versions but not on the latest one. help!
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Zay Yar
(@kozayyartun) reported
@ViberHelp I wait 12 hours passed. But I still facing activation failed problem. My ticket #1910498370 . After 12 hours passed, I try activate my viber but activation message still occur. please help asap. my phone number is,+959250440154 .
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Jason
(@JasonMengLy) reported
@ViberHelp I can’t sign in to Viber without the app said activate failed, can you help me please?
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Filipe TIM BETA
(@filipegutemberg) reported
@ViberHelp Whatttt?!!! I've opened two tickets already!!! The service is back today, but was two days down!! My subscription must be extended two days more!!
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Marlon Manzano Ladesma
(@mmladesma17) reported
@ViberHelp @Viber kindly help me unblocked my number. i need it in my work. i was able to use it then suddenly it was blocked. thank you
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Marlon Manzano Ladesma
(@mmladesma17) reported
@ViberHelp please help. my number is blocked. I dont know why.
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Zay Yar
(@kozayyartun) reported
@ViberHelp I wait 12 hours passed. But I still facing activation failed problem. Myticket #1910498370 . After 12 hours passed, I try activate my viber but activation failed message still occur. please help asap. my phone number is,+959250440154 .
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Татьяна
(@tatyanashishka) reported
@ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked
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Татьяна
(@tatyanashishka) reported
@ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation
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fathun
(@fathun) reported
@kenodalo @Viber @SamsungMobile Having the same issue. Has it been resolved for you yet?
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Татьяна
(@tatyanashishka) reported
@Viber @ViberHelp a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked
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NIMIT VIRVADIA
(@NimitVirvadia) reported
@Viber my account get blocked by your side. I am not a spammer. I talk and send my business products to all my clients. Please look forward , you block me create communication problems with my client
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Aphril F
(@FAphril) reported
@ViberHelp Talk to me please. I am going to loose my job for doing this to me. help me understand why can't a human being talk to me and just sending me an automated message.
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👑
(@1Alex_King) reported
@ViberHelp could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.
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Ja sam novi lik ovde
(@Genaro__Gatuzo) reported
@Viber Can you fix a ******* bug on iPhones?
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RandomGuy
(@obicnoneobican1) reported
@ViberHelp Hello @ViberHelp i got an email where this was supposedly solved and advised to re-install app, which i did. But the issue is still present. Can we escalate this?! This is taking way too long!!
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William
(@trekker_william) reported
@Viber Now I realize why so many don’t use Viber! I tried to activate it and it won’t let me. I have three different phones that I’m switching SIM cards with. No issues with Telegram or WhatsApp. Never again!
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Harpreet Singh
(@harpreetmailbox) reported
@ViberHelp @ViberHelp I hv raised the ticket but still my account blocked.. Pls help to unblock my account
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Bea B. Martinez
(@beaballesca) reported
Help! My Viber app keeps crashing. Done everything from clearing cache/data to re-installing the app. Same problem @SamsungMobile @viber
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Filipe TIM BETA
(@filipegutemberg) reported
@ViberHelp Whatttt?!!! I've opened two tickets already!!! The service still is down!!! My subscription must be extended!!
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Digital Nomad
(@digitalnomad21) reported
@Viber Could someone look into this and help me? I have been a customer of Viber for long time and this is really frustrating. Just notifying couple of members of my family about the new number should not be the reason to block someone's number permanently on Viber
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Elson
(@elsonxhx) reported
@Viber how can someone get in touch by phone call with you guys? Online customer service is terrible !! My viber number is blocked for no reason !!
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Anousch Dabaghchian
(@MrAnouschD) reported
@Viber Hello, i got an issue with this voice message. When i listen to one or many, my phone consider all the voice messages like a call. In my car or my phone, it's the same issue and i can't control the volume of the voice message... Do you have a solution about that ? Thank you !
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harika bandaru
(@harika_b) reported
@ViberHelp my account was blocked. Got an email saying that due to suspicious activity my account was blocked. I use Viber just to be in contact with my immediate family members. I have created customer ticket but got an automated response. Need help.
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👑
(@1Alex_King) reported
@Viber could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.
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ViberHelp
(@ViberHelp) reported
@beaballesca @SamsungMobile @Viber Hey, please specify your operating system version. Does the issue occur after update?
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eldhose
(@ldoscherady) reported
@Viber Viber not working for me? Anyone there to sort this out?
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Alyce
(@Alyce68663774) reported
@ViberHelp Hi, just can't use Viber out on my android phone and shows no connection and a button of 'try again'. I reinstalled the app, but the issue is the same. Can you help, Thx
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Nathan Macale
(@nathanmacale) reported
@ViberHelp hey viber! My girlfriends viber has been permanently banned for “spamming” when she was actually just contacting her regular contacts! (We have screenshots) they are casual back and forth conversations but apparently she was aggressively banned for this??! Help pls!!!
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Jack Aranda Ting
(@jackarandating) reported
Is @Viber down?