Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (57%)
• Connection (29%)
• Glitches (14%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Nitra	Connection	23 hours ago
Thessaloníki	Glitches	20 days ago
Sonthofen	Messaging	1 month ago
Thessaloníki	Connection	2 months ago
Düsseldorf	Messaging	2 months ago
Düsseldorf	Messaging	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  j ⁷ (@SUGAhaesseoyo) reported 1 minute ago

  @Viber @ViberHelp can someone help me i'm having issues with your app

• 
  Jacob Chaddington (@TheChadSnap) reported 3 minutes ago

  I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!

• 
  Токсоносецот 2.0 (@buturipol2) reported 5 minutes ago

  @ViberHelp when are you going to fix your ****? Or just torch your entire infrastructure so people can move onto better real time communication software.

• 
  morescode (@morescode1) reported 5 minutes ago

  @ViberHelp Hi my number was blocked pls help

• 
  George (@George189343130) reported 5 minutes ago

  @Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!

• 
  Primož (@primoz75) reported 6 minutes ago

  @Viber Hi @Viber, I’ve been unable to access my Viber account since Jan 2026 after it was taken over by a scammer. I’ve opened several support tickets but received no response. Please help. 🙏

• 
  Hara (@BlofinBD_Hara) reported 8 minutes ago

  @Viber Your dial pad is not working pls fix it

• 
  MegaBoss (@Mega_Halifax) reported 8 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  legally brown (@groovycamp) reported 9 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  SentimentalRain (@IamMarkLloyd) reported 10 minutes ago

  @Viber It’s now been over 48hrs since I reported an issue. I still cant access my Viber account. I hvnt received a resolution. This account is impt for my work. Could you please escalate my case to the right tech team? email response is slow. Ticket ID 17989834

• 
  Pulkit Atray (@PulkitAtray) reported 10 minutes ago

  @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  Mladen Šundič (@mladench) reported 15 minutes ago

  @Viber how can i get my accont back, being hacked? On February 6th, I was a victim of spam. My phone number and Viber account were stolen. A support ticket (No. 14128481) was opened at that time, but it is still not resolved. Please assist me and help recover my account.

• 
  J.Down (@isitwortharead) reported 18 minutes ago

  @Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.

• 
  Sasa (@ES_mastertrader) reported 19 minutes ago

  @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

• 
  Marko Celic (@MarkoCelic4) reported 22 minutes ago

  When do you plan to fix the bug with polls in group chat? Not all members can see the poll or vote? @Viber

• 
  Токсоносецот 2.0 (@buturipol2) reported 22 minutes ago

  @ViberHelp have you considered fixing your broken activation flows?

• 
  . (@byineo) reported 22 minutes ago

  @ViberHelp @Viber It is no help. I will only open that useless ticket if you guarantee I can talk with actual human being. Can you?

• 
  Magdalena Laskowska (@sasalka0808) reported 22 minutes ago

  @ViberHelp @Viber @Viber Thank you. I already have an open ticket (#15963193), but the issue is still unresolved. My account remains restricted and I still cannot send messages. Please escalate the existing ticket.

• 
  rev 🩷 (@goodluckbabey) reported 24 minutes ago

  @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

• 
  legally brown (@groovycamp) reported 29 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  SpbAthens (@SpbAthens) reported 38 minutes ago

  @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

• 
  ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported 38 minutes ago

  @ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?

• 
  Alaska (@alaskaaaaaaA13) reported 38 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 40 minutes ago

  @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work and won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 43 minutes ago

  @NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.

• 
  morescode (@morescode1) reported 48 minutes ago

  @ViberHelp @BarzanSadiq Hi my number was blocked pls help

• 
  Ivan Ivanov (@funkyuname) reported 49 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  legally brown (@groovycamp) reported 51 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Magadh Tours (India) (@magadhtours) reported 58 minutes ago

  @ViberHelp It's more than 10 days, so far no solution? Is it your viber help center ?

• 
  Rakuten Viber (@Viber) reported 60 minutes ago

  @rkyadavcouk @ViberHelp @Viber_India Hello, We’re sorry to hear about the trouble you’re experiencing with Viber. Since you’ve already reached out to Support, it’s recommended to continue the conversation with them — they should be able to help you with the right solution.