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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Viber Outage Chart 05/27/2024 09:50

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  1. Messaging (34%)

    Messaging (34%)

  2. Connection (27%)

    Connection (27%)

  3. App Crashing (26%)

    App Crashing (26%)

  4. Sign in (6%)

    Sign in (6%)

  5. Multimedia (3%)

    Multimedia (3%)

  6. Glitches (3%)

    Glitches (3%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GreeceThessaloníki Connection
GreeceThessaloníki Connection
GermanyKöln Connection
Spainla Vall d'Uixó Glitches
MyanmarYangon Multimedia
ParaguayAsunción Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • heyyybrybry brybry (@heyyybrybry) reported

    40 min international call and my problem still wasn’t resolved but thanks @Viber for saving me on expensive call rates

  • ViberHelp ViberHelp (@ViberHelp) reported

    @taltos_mxp_yyz @Viber Hi, please describe the issue you need the assistance with.

  • DreMorell Dre Morell (@DreMorell) reported

    @Viber are there issues with last seen not working on mobile devices and?

  • drkucalo Mali Vladov (@drkucalo) reported from Donji Matejevac, Central Serbia

    @ViberHelp Hello there. I am experiencing issues with photos not being able to be sent or download, user’s profile photos are also not being loaded. On top of that, I am unable to log in on my PC. After QR code is being scanned, nothing happens. After reading interactions with...

  • Muskanprem4 Muskanprem (@Muskanprem4) reported

    @ViberHelp Thanks Viber help support team, issue was resolved to my satisfaction, hopefully refund will be fast..will keep in touch if doesn't come in soon or d time frame given

  • LovesTheWords Ronni Ron the Bonbon (@LovesTheWords) reported

    Hey @ViberHelp I don’t know what you did in your recent updates but I’m missing messages and I’m having difficulty sending messages - they’re remaining unsent. Please fix this

  • WearItLikeArmor Mz. HYDE » A N G E L ⦁ 「A」 (@WearItLikeArmor) reported

    @Viber Hello. Is there any solution for the random capitalization of words and autocorrect that the latest versions of Viber have come with on desktop? I didn't have this problem before, and even though I had disabled the autocorrect on Windows, this problem persists.

  • Muskanprem4 Muskanprem (@Muskanprem4) reported

    @ViberHelp I have opened a ticket yesterday. Here is the number #1539733458. Please help to review it, I don't want days would pass for my automatic renewal. Thank you

  • xxbigfuturesta1 (@xxbigfuturesta1) reported

    @Viber My typing indicator has stopped working. The person can't see me typing. But I can see them typing. How do I fix this?

  • cj_southernlife Cara Jane (@cj_southernlife) reported

    @Viber your system down on iOS???? Currently all of my contacts are suddenly not synced neither recognized by viber app anymore?!? cannot receive neither send call/messages too via viber app?!? seriously. my friends and I hve reinstalled twice, restarted phones.goes ntng.

  • cEeJBeYBi1 cEeJBeYBi (@cEeJBeYBi1) reported

    @arkynn_adriel @Viber Yeah. I called PLDT and they told me that they had technical problems in connecting with @Viber.

  • igityan Arsen Igityan (@igityan) reported

    Hey @ViberHelp , when I put entries into My Notes, and then when I check some of them off, I can see them "checked off" only on the device I checked them off. On my other devices they remained unchecked. Is that normal? Because I expected this to synchronize? Or I have an issue?

  • justinelegaspi jleg (@justinelegaspi) reported

    @Viber i also cannot download and open pdf files in my viber desktop, please help!

  • slvrwind 𝕬𝖒𝖆𝖓 𝕬𝖍𝖒𝖊𝖉 (@slvrwind) reported

    @ViberHelp So, no help from you?

  • radhikari2001 Rabindra Adhikari (@radhikari2001) reported

    My Viver account is blocked again for no reason. I do not understand, why? I am really disappointed ......... Can someone please call me to discuss any issue or please give me a number to contact Viber? Hello viber, can you please check and unblock my account? @ViberHelp

  • servis2vip altom (@servis2vip) reported

    @ViberHelp please help me to unblock my number please

  • SLaclac Empress (@SLaclac) reported

    @Viber help, can’t reinstall Viber app

  • parabelummm 🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @ViberHelp I got ZERO help from suport, am writing tickets 2 days but no one help me. Ur forceing me to switch to Signal or telegram.

  • 10chanii 🌸🌸🌸 (@10chanii) reported

    Is @Viber for PC down? @ViberHelp

  • 55krissi55 Christina (@55krissi55) reported

    @Skype & @Viber cannot be used for calling emergency services (routing, location problems). In some regions of #Bulgaria people have cable internet, but no telephone service. Thus thousands of people have no way of telephoning emergency services. #survival

  • rostyslav999s Ростислав Салабай (@rostyslav999s) reported

    @slvrwind @ViberHelp It's normal for Viber to not help it's users

  • low_developer Stavros (@low_developer) reported

    @Viber Broken greek characters since last update today. what can I do?

  • MaahilMohamed Ibrahim Maahil Mohamed (@MaahilMohamed) reported

    Anti-vaccine sentiments and misinformation on vaccination and other healthcare related issues are serious-dangerous public health concerns. Last year @PoliceMv launched an investigation into a locally-run anti-vaccine @Viber channel.

  • justinelegaspi jleg (@justinelegaspi) reported

    @Viber how to you solve issues on synching your phone and viber desktop (mac)? I tried re-installing and synching again and still encounter the same error

  • ViberHelp ViberHelp (@ViberHelp) reported

    @a_yurkovsky @Viber Hello! Thank you for letting us know about the issue. We have blocked number in our system. Sorry for inconvenience.

  • parabelummm 🇷🇸🇷🇸🇷🇸 (@parabelummm) reported

    @ViberHelp I cant activate viber for 2 days,i need it for my job. Ppl from support send me same mail over and over. Thay say that my viber is activated but its not. I send them screenshot and screen record of it but they still send me same respond. Where can i send mail for actual help.

  • Viber Viber (@Viber) reported

    @ErikDPhillips @ViberHelp We use minimal data to provide the best service. For example, purchase history may refer to sticker purchases, and we need to ensure the system knows which stickers exactly - so they can be used. We also advise you to review your privacy settings to further control your data.

  • peachycordelia Lauren (@peachycordelia) reported

    @ViberHelp You definitely need to send out an email telling people that then because a lot of people rely on your service to talk to their loved ones abroad. Good job I enquired about it.

  • JanePrenderga15 Jane Prendergast (@JanePrenderga15) reported

    @Viber hi there, I have recently started receiving very odd calls and texts from the Viber app giving me an access code but I haven't use this for years and years now. and I'm currently not using it at the moment. What is the cause for this? Could you please help? Regards Jane.

  • djquiche Lying Dog-Faced Pony Soldier (@djquiche) reported

    @ViberHelp Yes, but I was automatically refunded and I would like a refund - I haven’t never used the service.