Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (56%)
• Connection (33%)
• Glitches (11%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Mengibar	Messaging	9 days ago
Imsida	Messaging	12 days ago
Paris	Connection	13 days ago
Nitra	Connection	16 days ago
Thessaloníki	Glitches	1 month ago
Sonthofen	Messaging	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sofy (@hofy_sofy) reported 5 minutes ago

  @ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks

• 
  Jovana Halvorson (@JBStojakovic) reported 6 minutes ago

  @ViberHelp Can you help me unblock my mothers phone number? I tried following the steps online but we cant access her phone number in the app to do the next steps.

• 
  Alaska (@alaskaaaaaaA13) reported 6 minutes ago

  @ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!

• 
  MegaBoss (@Mega_Halifax) reported 7 minutes ago

  @ViberHelp Results? You guessed it! Zero! Only comes to prove that customer service does not exist at @Viber

• 
  Matevž (@Matev05408120) reported 9 minutes ago

  @photiscon @Viber @ViberHelp Did they unblock your account? I have the same problem?

• 
  stshhh (@Armendi) reported 10 minutes ago

  @ViberHelp Hello i have an issue activating viber on a new phone

• 
  legally brown (@groovycamp) reported 15 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Aiman Ahmed (@AimanAhmed333) reported 19 minutes ago

  @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

• 
  Neil (@itsmeneiill) reported 19 minutes ago

  Hi @ViberHelp , it’s been a week since my Viber number was suspended by your automatic security process. Please check my Viber Support Ticket #18648308. I really need to use my Viber account. I hope you can assist me in resolving this issue as soon as possible. Thank you.

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 21 minutes ago

  @NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.

• 
  Jacob Chaddington (@TheChadSnap) reported 22 minutes ago

  Day 1 of calling out @Viber until they unblock my phone or give me actually customer service.

• 
  Mirka (@monserious) reported 28 minutes ago

  @Viber is there a support that can help me with serious video call lags?

• 
  morescode (@morescode1) reported 29 minutes ago

  @ViberHelp Hi my number was blocked pls help

• 
  kurt (@kurtiekinsss) reported 31 minutes ago

  @Viber @ViberHelp Having an issue with unblocking my number, I've submitted multiple support tickets already via support and by live chat support still no update after weeks have important contacts and work related group conversations in that I need to access

• 
  Magdalena Laskowska (@sasalka0808) reported 34 minutes ago

  @ViberHelp @Viber @Viber Thank you. I already have an open ticket (#15963193), but the issue is still unresolved. My account remains restricted and I still cannot send messages. Please escalate the existing ticket.

• 
  Sky Khan (@SkyKhan78307740) reported 35 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  #47 has 9 Lives (@9LivesBishes) reported 35 minutes ago

  @Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.

• 
  Alaska (@alaskaaaaaaA13) reported 36 minutes ago

  @ViberHelp @Viber @ViberHelp Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

• 
  ᗩᒪᐯIᑎ (@alvnmiranda) reported 40 minutes ago

  @Viber Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

• 
  Denys Kulchytskyi (@KulchytskyiD) reported 43 minutes ago

  @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.

• 
  ✧ (@riarixiex) reported 43 minutes ago

  need help with Viber Support Ticket #18319954. I already replied to the support agent [Vincent], but my ticket was closed saying that you hadn’t heard back from me. Could you please review my ticket? @ViberHelp

• 
  j ⁷ (@SUGAhaesseoyo) reported 45 minutes ago

  @Viber @ViberHelp can someone help me i'm having issues with your app

• 
  Виктория Романова (@viktoria47209) reported 46 minutes ago

  @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

• 
  rev 🩷 (@goodluckbabey) reported 47 minutes ago

  @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

• 
  ahmed shaan nazeem (@shaan5806) reported 47 minutes ago

  @Viber i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  legally brown (@groovycamp) reported 50 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  Alaska (@alaskaaaaaaA13) reported 54 minutes ago

  @Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!

• 
  Magadh Tours (India) (@magadhtours) reported 56 minutes ago

  @ViberHelp It's more than 10 days, so far no solution? Is it your viber help center ?

• 
  Rakuten Viber (@Viber) reported 59 minutes ago

  @rkyadavcouk @ViberHelp @Viber_India Hello, We’re sorry to hear about the trouble you’re experiencing with Viber. Since you’ve already reached out to Support, it’s recommended to continue the conversation with them — they should be able to help you with the right solution.

• 
  SentimentalRain (@IamMarkLloyd) reported 60 minutes ago

  @Viber It’s now been over 48hrs since I reported an issue. I still cant access my Viber account. I hvnt received a resolution. This account is impt for my work. Could you please escalate my case to the right tech team? email response is slow. Ticket ID 17989834