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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (38%)
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Connection (25%)
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App Crashing (19%)
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Multimedia (13%)
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Sign in (6%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mandaluyong City |
Connection | |
| Cabanatuan City |
Sign in | |
 Traunstein |
Messaging | |
 Kanpur |
Connection | |
 Sofia |
Messaging | |
| Tübingen |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Daram 🇬🇧
(@Samuel_Daram) reported
@ViberHelp Video calls are coming with just audio. No video. But, when I use Viber outside my home's WiFi, video calls are working well. How can Viber fix this? Internet provider advised me contact #ViberSupport #poorViberService #poorViberCustomerService
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Pravnica
(@wouldithelp123) reported
@gujral002 @Viber @ViberHelp Do you still have that problem?
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Giulia 💛💙🌻🌻
(@legsturdyprog) reported
@JamesTu21286596 @ViberHelp It's a real problem
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Dušan Popović
(@dusanp83) reported
Hi @ViberHelp where i can submit bug and problem with the app on the new iOS16?
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Matt Marenic
(@MattMarenic) reported
@Viber @ViberHelp when will you fix iOS 16 bug. Name of contact is placed to low under conversion
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ethelMEspiritu
(@EthelMEspiritu) reported
@chengtolentino Naku naku @Viber can you help us figure out what happened after updating to iOS16? Why we can’t view members of a group chat? And what happened why our messages got deleted?
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tushargujral
(@gujral002) reported
@ViberHelp @ChampagneWappy Its been long due please try to update on this ASAP and let us know if we could help with anything we can @ViberHelp
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ViberHelp
(@ViberHelp) reported
@wouldithelp123 @gujral002 @Viber Hey! We will gather information and try to reproduce the bug. If we're able to, our developers will begin working hard to find a fix and hopefully release it in one of our future versions. We apologize for any inconvenience caused.
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EnZed85 🇳🇿
(@pranay_nz) reported
@Viber please release a update to fix the alignment in the app of the contact name when you open a chat.
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Chrisdfsnow
(@Chrisdfsnow) reported
@ViberHelp Hi, been having issues for months with notications not showing in viber android, (no top bar or dot/number over app icon. Tried all settings and reinstall. Any ideas?
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Ines Susan
(@InesSusan4) reported
@sojainee @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #tech.hackpro on instagram He helped me solved the issue And my account is working very fine Hope this will be of great help to you
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tushargujral
(@gujral002) reported
@wouldithelp123 @Viber @ViberHelp Yes i do have same problem on different devices checked and verified i dont know whats the issue viber developers didn’t checked it beta version testing.
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Anastas Tarpanov | Little Prince is Live!
(@atphotobg) reported
@ViberHelp You don’t need my number, just find capable developers and fix your Mac app!
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Ines Susan
(@InesSusan4) reported
@DrHaseeb90 @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #tech.hackpro on instagram He helped me solved the issue And my account is working very fine Hope this will be of great help to you
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Aleksandar
(@dasistalexander) reported
@Viber @kulotissima since I updated to 16 I can't see online contacts, when do you think you can fix it
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James Turner
(@JamesTu21286596) reported
@ViberHelp When are you going to fix all the problems experiencing with Apple IOS 16? No online status, no translate, reduced functionality, sluggish message delivery and arrivals. Few examples.
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ViberHelp
(@ViberHelp) reported
@dasistalexander @Viber @kulotissima Hey! Our developers will begin working hard to find a fix and hopefully release it in one of our future versions. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page
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Jinnie green chonky seelie
(@lordkamisato69) reported
Viber @ViberHelp send help please.
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Giulia 💛💙🌻🌻
(@legsturdyprog) reported
@JamesTu21286596 @ViberHelp When will you fix the problem? I can't unhide a key conversation for my job because of that bug!!!
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Señor Jalapeño
(@senyorjalapeno) reported
@nikolaymivanov @Viber @TechCrunch OMG i have the same problem. All the names / group names are not accessible even when being pressed…
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bugs
(@bugs_bunny1996) reported
@kaamir36 @ViberHelp @Viber Hello. Have they fixed it? Got the same issue here.
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Bob Maveric
(@solaris1347) reported
@gujral002 @ViberHelp It is still the same. I reported the bug. They asked to re install the app but id didn’t help either. I still have the same issue.
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Aido🌵🌅
(@Aido40356785) reported
Chat not working, call center not working. Had to pay @Viber to pay less but same story, no one is responding<3
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Ярослав Стрельников
(@Y17352867) reported
@Viber hi. My number blocked. Can you help me?
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Jon
(@j_npol) reported
Really need to chat (not an email exchange) with an actual person from @Viber about my ongoing emoji issue
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Ajinkya Deshmukh
(@ajinkya600) reported
@ViberHelp Nothing working out. Still not receiving activation code neither via SMS nor via Call. What kind of service are you providing? It's been more than 24 hours. Still my issue has'nt solved.
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Angry Leader
(@angry_leader) reported
. @Viber can you please make bug fix for new iOS 16 for iPhone( in chat conversation is not possible to see status of contact). Thanks 🙏🏻
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Candice Esmino
(@cjaemd) reported
Deleted @Viber @ViberHelp to try fixing the bug!! But nahhhh nothing happened!! Still same!! Yeah i did back up and restore but whoaaaa all my crush's reacts to my messages were all gone! 😩 If only I knew, i wouldn't install lalo na it didn't fix naman the bug!! 😭
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Ines Susan
(@InesSusan4) reported
@denys_zaitsev @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #tech.hackpro on instagram He helped me solved the issue And my account is working very fine Hope this will be of great help to you
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enzo
(@enzoyanu_) reported
@Viber @ViberHelp Hi, I cannot view or click the profile at the top using my iphone. I think it’s a bug from iOS 16. Kindly fix. Thank you!