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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (47%)
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Messaging (33%)
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Multimedia (13%)
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Sign in (7%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Connection | |
 Belgrade |
Connection | |
| Belgrade |
Messaging | |
 Monmouth |
Connection | |
 Milan |
Multimedia | |
 Makati City |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Swapanil Yasav
(@SwapanilYadav39) reported
@Viber HAPPY NEW YEAR SUCKERS!!! GET YOUR SERVERS RIGHT WHY DO YOU WANT TO LISTEN MISFORTUNES IN A TOTALLY NEW YEAR WHY IS YOUR SERVER ALWAYS DISTURBED...... GET YOUR CLOUD ENGINEERS SOME GOOD PAY GIVE THEM SERVICE INSTEAD OF LEAVING US WITH THIS WACK SERVERS PLEASE I BEG YOU !! PLEASE
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James
(@James092003) reported
@LiamC420856711 @Viber I had similar problems,I've made several appeals to support system over and over but no help was rendered until I was referred to #dackfixx on Instagram they helped me fix my account they can help you too I admit he's good and legit i think such consistency makes him the best
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Atishwar Chand
(@atishwarchand) reported
Viber #down Cannot send messages, sending forever now! #ViberDown @Viber
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Just Edyard
(@Just_Edyard) reported
@ViberHelp I got ban for no reason. I try text support, but get message "Sorry we can't help, you spammer". And I get question, who did I spam? Get Me one person please! But i get spammer attack on My account. guy try hack account, try call Me 5 time.
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Just Edyard
(@Just_Edyard) reported
@Viber I got ban for no reason. I try text support, but get message "Sorry we can't help, you spammer". And I get question, who did I spam? Get Me one person please! But i get spammer attack on My account. guy try hack account, try call Me 5 time.
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Ship_Love
(@Ship_Love_00) reported
@ViberHelp Any update on this widespread outage? Messaging services are down.
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ᜂᜋ᜔ᜄ᜔ᜁᜆ᜔ᜐ᜔ kero
(@omgitskero) reported
@ViberHelp Can you help?
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JANGMI
(@AnonymissRose) reported
@Viber heyyy fix viber please! Can’t send messages
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ਹਰਪ੍ਰੀਤ ਭਿੰਡਰ Harry Bhinder
(@harryxbhinder) reported
@ViberHelp @Viber #Viber is down, unable to send/receiver
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Nurse JH
(@dearJohn26) reported
from
Balayan, Calabarzon
Is there any issue using viber? Media won't send @Viber
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「 Aboraru
(@Aabrararya) reported
@ViberHelp Hello, I need help. Why my messages always pending and cant dsend some messages. My internet connection are stable and online but I cant send the messages
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ima in her midnight era
(@claudemoned) reported
@Viber @ViberHelp I'm an active user of viber for the last 2 years and fr you guys need to make login via email available and not just phone number verification. This sucks when you switch phone and couldn't login to the same old account and it forced me to make a new acc 😭
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Rider
(@Riderthunder) reported
@viber @viberhelp myself and my family have used Viber for years. But no longer. Will be deleting Viber and no longer using it due them not working with Apple watch. Will be using other apps. Backward and poor business decision #viber
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DZ
(@CapMamdohsamy) reported
@Viber Welcome Viber I submit a report about an employee of "Viber Support, specifically the Middle East, but this employee "Mustafa Kaddan" does not help any of the users at all. We ask you to change this employee or check with him Thank you very much
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Mohammed Fathi
(@Mohamme10996520) reported
@DannyOdes @Viber @GooglePlay I'm glad someone got some help here because it's been 5 days for me and not a word yet i cannot reach anyone with support
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Rider
(@Riderthunder) reported
@ViberHelp Don’t see where to do this in that link. By doing a google search seems most have this issue and Viber has said it’s not supporting Apple watch anymore with the new updates
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mrkbeatz
(@dsfmrkbeatz) reported
@Viber @ViberHelp down
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DAROUSIS ATHANASIOS
(@komiss84) reported
@Viber hello! Is there any problem with the app? My connection is lost, although my internet connection is great! I cannot see which contacts are online!
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Bob Maveric
(@solaris1347) reported
@Viber is out for me in #Armenia. Does anyone else facing connection issue?
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Mohammed Fathi
(@Mohamme10996520) reported
@whereisdarrell @ViberHelp @Irena_McGregor I'm glad someone got some help here because it's been 5 days for me and not a word yet i cannot reach anyone with support
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EM Selim Ahmed
(@emselimahmed) reported
@viber @ViberHelp I Mail on Viber support. But they can't help me. My business will depend on your hand. Please solve this or kill me. 🙏🙏🙏
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Shailesh_Hingne
(@Shailes37476162) reported
@Viber , Really poor service. I am unable to register with exiting number in viber .. would you plz help me for the same.. I have alredy send multiple reminder mail to the your support team , but no response yet. Plz help me to fix my issue ASAP.
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Dimitris Tsouroplis
(@dtsouroplis) reported
@ViberHelp @VietTrung1089 What can I do if I don’t get replies to my issue after having opened 10 tickets?
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koko
(@marieabbylene) reported
Is @Viber down?
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Salam
(@abdulmassih2) reported
@Viber please help me how to print chat messages form Viber?
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Liam Chan
(@LiamC420856711) reported
@Viber Hello viber , i cant activate ! Help me
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Dimitris Tsouroplis
(@dtsouroplis) reported
@ViberHelp Dear team is there any way you can help me unblock my account as no one is replying from the support and is locked for more than a month. I don’t have any other way to communicate with you. I sent more than 15 messages the last month with no response. Have am I suppose use it?
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Julia Mihaylova
(@Julsyto) reported
@Viber Viber is down!
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GreenBTC
(@GreenBTC) reported
@ViberHelp do you have a network status page? Because I’ve tested on 3 different ISPs and it’s showing problems connecting.
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Mohammed Fathi
(@Mohamme10996520) reported
@ViberHelp I send your help I can't send any messages to anyone