Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (50%)
• Connection (38%)
• Glitches (13%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Connection	1 hour ago
Nitra	Connection	3 days ago
Thessaloníki	Glitches	22 days ago
Sonthofen	Messaging	1 month ago
Thessaloníki	Connection	2 months ago
Düsseldorf	Messaging	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 4 minutes ago

  installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.

• 
  ᗩᒪᐯIᑎ (@alvnmiranda) reported 8 minutes ago

  @Viber @ViberHelp Hi. Does your customer support exist? I’ve been following up for several days. Please help. Thank you.

• 
  Токсоносецот 2.0 (@buturipol2) reported 8 minutes ago

  @ViberHelp have you considered fixing your broken activation flows?

• 
  Alaska (@alaskaaaaaaA13) reported 8 minutes ago

  @ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

• 
  Naomi Brockwell priv/acc (@naomibrockwell) reported 10 minutes ago

  @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

• 
  rev 🩷 (@goodluckbabey) reported 11 minutes ago

  @Viber your app is not working.. it’s freezing at opening and can’t click or scroll

• 
  qtpotat0 (@_qtpotat0) reported 17 minutes ago

  @Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me

• 
  Mirka (@monserious) reported 21 minutes ago

  @Viber is there a support that can help me with serious video call lags?

• 
  Ενωσίτης (@vkoutsis21) reported 22 minutes ago

  @ViberHelp I have an issue for days and you still didn't help me to solve it.

• 
  Pulkit Atray (@PulkitAtray) reported 22 minutes ago

  @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  jimerca (@mercyjinuy) reported 25 minutes ago

  @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying

• 
  MegaBoss (@Mega_Halifax) reported 26 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  Belle (@thelastheiress) reported 27 minutes ago

  @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?

• 
  Alexander (Alexandros) Agathos (@agath_alex) reported 29 minutes ago

  @NVIDIA @Viber is not working in @ubuntu 24 with your driver. Viber has in general difficulties loading in Ubuntu 24. I think when you fix viber to work with appimage it breaks the driver. You need to fix this issue.

• 
  BLB28NBG (@blb28nbg) reported 32 minutes ago

  @Viber Are you aware that most people on apple devices have a problem since a few days ago with Viber, it just freezes and stays like that, or doesn't load messages...it's getting frustrating, are you doing anything to fix it...???

• 
  MegaBoss (@Mega_Halifax) reported 34 minutes ago

  @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

• 
  Sky Khan (@SkyKhan78307740) reported 34 minutes ago

  @Viber Hello i am having problem with changing number to usa from pakistani number Help

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 37 minutes ago

  @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

• 
  Martin Velík (@kimosak) reported 40 minutes ago

  Hey @Viber, your support is a total joke. I have multiple tickets open (#17095464, #17095345, #17091433...) and nobody actually does anything to solve the issue. @ViberHelp is just a pathetic, broken bot that keeps repeating the same useless script in a loop. Fix your system! 🤬

• 
  IndiaClarePerry (@IndiaPerry6) reported 46 minutes ago

  @ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.

• 
  Alaska (@alaskaaaaaaA13) reported 48 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  MegaBoss (@Mega_Halifax) reported 49 minutes ago

  @Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  ahmed shaan nazeem (@shaan5806) reported 50 minutes ago

  @ViberHelp i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  . (@byineo) reported 51 minutes ago

  @ViberHelp @Viber It is no help. I will only open that useless ticket if you guarantee I can talk with actual human being. Can you?

• 
  stshhh (@Armendi) reported 52 minutes ago

  @ViberHelp Hello i have an issue activating viber on a new phone

• 
  MegaBoss (@Mega_Halifax) reported 52 minutes ago

  The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 54 minutes ago

  @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  Бойчев Алексей (@pro100jiexbl4) reported 55 minutes ago

  @ViberHelp help me to unblock my account pls🙏

• 
  J.Down (@isitwortharead) reported 58 minutes ago

  @ViberHelp I need to cancel my subscriptipn. But I cannot log in and do this becuase it does not recognise my number. Please help me cancel my subscription.

• 
  morescode (@morescode1) reported 58 minutes ago

  @ViberHelp @BarzanSadiq Hi my number was blocked pls help