Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (56%)
• Connection (22%)
• App Crashing (11%)
• Glitches (11%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Thessaloníki	Glitches	3 days ago
Sonthofen	Messaging	22 days ago
Thessaloníki	Connection	1 month ago
Düsseldorf	Messaging	1 month ago
Düsseldorf	Messaging	1 month ago
Sofia	Messaging	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nette Ponce (@nettespm) reported 1 minute ago

  @Viber Has Viber Out Call gotten any better?. It's been a long time have not used it. It was so bad tgat it was a waste of credits/ money. Connection was bad and the credits keeps going down.

• 
  गजेन्द्र वीर खत्री JBR (@gajadhamme) reported 2 minutes ago

  Hello @Viber what's wrong with your calling service??

• 
  George (@George189343130) reported 2 minutes ago

  @Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!

• 
  ahmed shaan nazeem (@shaan5806) reported 6 minutes ago

  @ViberHelp i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue

• 
  SpbAthens (@SpbAthens) reported 8 minutes ago

  @Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone

• 
  Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported 10 minutes ago

  @Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work and won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?

• 
  morescode (@morescode1) reported 13 minutes ago

  @ViberHelp @BarzanSadiq Hi my number was blocked pls help

• 
  NYOle (@NYCOMch) reported 14 minutes ago

  @Viber Please can you help me?

• 
  Kynder Bueno (@JerryMostlySad) reported 16 minutes ago

  @ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?

• 
  Токсоносецот 2.0 (@buturipol2) reported 20 minutes ago

  @ViberHelp have you considered fixing your broken activation flows?

• 
  AaMaldives (@Al_Maldives) reported 26 minutes ago

  Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

• 
  NYOle (@NYCOMch) reported 30 minutes ago

  @ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?

• 
  Aiman Ahmed (@AimanAhmed333) reported 32 minutes ago

  @Chorteyyy @Viber Same issue. Fixed now? I'm not receiving any messages. Not sending either

• 
  Magadh Tours (India) (@magadhtours) reported 33 minutes ago

  @ViberHelp It's more than 10 days, so far no solution? Is it your viber help center ?

• 
  Matevž (@Matev05408120) reported 34 minutes ago

  @photiscon @Viber @ViberHelp Did they unblock your account? I have the same problem?

• 
  Milan Veljković (@juzhnjak) reported 34 minutes ago

  @ViberHelp @Viber Sent it, please help, I have more than 10 years of business chat history I cannot loose.

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 35 minutes ago

  @Viber Dear Viber community, I have a problem that started occurring 2-3 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  NYOle (@NYCOMch) reported 35 minutes ago

  @Viber Hello, can you help me with my issue?

• 
  Alaska (@alaskaaaaaaA13) reported 37 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  Ivan Ivanov (@funkyuname) reported 40 minutes ago

  Hi @Viber @ViberHelp. I am begging you to please look into this properly. My mother runs a small business and depends on Viber. We are not well off, and after a month of this she is stressed and loosing bushiness. We asked for help before, posted here on X, followed your (1)

• 
  J.Down (@isitwortharead) reported 43 minutes ago

  @Viber I have just paid for a Viber Out subscription. But during setting up, it asks me to wait to recieve a call -but I have recieved no calls and no SMS, so I cannot set up. Please help.

• 
  Jacob Chaddington (@TheChadSnap) reported 43 minutes ago

  @NYCOMch @Viber Lmao I am having this SAME exact issue

• 
  Mohamed Fauzee (@FauzyMohamed) reported 46 minutes ago

  Can you ask your support team to attend the issues I raised via email regarding viber account activation? No response for any emails. "Viber Support Ticket #17999720: Unable to activate viber" @Viber

• 
  Alaska (@alaskaaaaaaA13) reported 47 minutes ago

  @ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!

• 
  MegaBoss (@Mega_Halifax) reported 48 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  rie (@rieisray) reported 49 minutes ago

  @Chorteyyy @Viber Hi! I’m having the same problem. Have you fixed it already?

• 
  (🇭🇷) T a m !! 🏺🍃 (@TamaRuaArt) reported 54 minutes ago

  @Viber Yo this new update is awful please change it back. You're trying to be whatsapp so bad and it's not working

• 
  Martin Velík (@kimosak) reported 55 minutes ago

  Hey @Viber, your support is a total joke. I have multiple tickets open (#17095464, #17095345, #17091433...) and nobody actually does anything to solve the issue. @ViberHelp is just a pathetic, broken bot that keeps repeating the same useless script in a loop. Fix your system! 🤬

• 
  King Navin (@itskingnb) reported 57 minutes ago

  @Viber @Viber_India are you not going to help???

• 
  ahmed shaan nazeem (@shaan5806) reported 58 minutes ago

  @Viber i am stuck in a chat bot reply loop with a serious problem, can I speak to a human agent please. reply to my emails. it has been more than 10 days with this unresolved issue