Viber status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

• Messaging (31%)
• Connection (31%)
• App Crashing (19%)
• Multimedia (13%)
• Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Sofia	Messaging	22 days ago
La Tour-de-Peilz	Connection	1 month ago
Greater Noida	App Crashing	1 month ago
Stuttgart	Messaging	2 months ago
Baguio	Messaging	2 months ago
Blagnac	Multimedia	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paromita Dey (@paromitade) reported 4 minutes ago

  @Viber hi, could you help me transferring my device to another one? Thanks

• 
  Naomi Brockwell priv/acc (@naomibrockwell) reported 5 minutes ago

  @paul_tartan @SimpleXChat @Viber The app isn't the problem, the environment is

• 
  Alaska (@alaskaaaaaaA13) reported 15 minutes ago

  @ViberHelp @Viber I wrote a lot. I'm very sorry. But now, due to the lack of Viber, I can't work. I am also writing a letter. I really hope for your help😭

• 
  Cryptocrat (@coinprof) reported 15 minutes ago

  @ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.

• 
  Marlon Jade Banzuelo (@jade_banzuelo) reported 16 minutes ago

  @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

• 
  Martin Velík (@kimosak) reported 16 minutes ago

  Hey @Viber, your support is a total joke. I have multiple tickets open (#17095464, #17095345, #17091433...) and nobody actually does anything to solve the issue. @ViberHelp is just a pathetic, broken bot that keeps repeating the same useless script in a loop. Fix your system! 🤬

• 
  morescode (@morescode1) reported 18 minutes ago

  @ViberHelp My number is blocked. Pls help

• 
  Yevhen Kilihin (@YevhenKilihin) reported 19 minutes ago

  @ViberHelp my business account has been blocked for 8 days with no resolution. I’ve submitted multiple tickets and only receive automated replies. I am losing clients and revenue daily. This level of support is unacceptable for a paid service. Please escalate urgently.

• 
  MegaBoss (@Mega_Halifax) reported 21 minutes ago

  @Viber Folks, move away from @Viber before it pulls the plug and leaves you isolated from all of your contacts! This is what they did to me. Blocked me from being able to send messages or call any of my connections. No explanation, no help, nothing! Go WhatsUp, Telegram, anything else!

• 
  evelyn lewis (@evelyn23657) reported 23 minutes ago

  @000xdi @Viber Sincere sympathy, I was also a victim too,contacted support team for help no reponse.But luckiy got it rectified by @deepTrace_io

• 
  qtpotat0 (@_qtpotat0) reported 24 minutes ago

  @Viber hi is there anyway to restore the chat history? I did not deleted the message I just uninstall viber on my phone :( hope you can help me

• 
  Temu_ridze™ (@Temu_ridze) reported 27 minutes ago

  @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

• 
  Mari Maria Mercedes Bench (@Momopopohehe) reported 27 minutes ago

  @ViberHelp hi, I am trying to transfer my viber to a different phone as my current phone needs to be fixed. however, once I am trying to log in to the new phone using the number, it is saying activation failed. as per your FAQ, this error means my number is used for spam???

• 
  Sameer 🇲🇻 (@Chorteyyy) reported 27 minutes ago

  @Viber I have a problem that started occurring 2 days ago. So when I open Viber on iPhone it freezes and you cannot do anything. I have tried restarting my phone, viber app, also deleted and installed again. The problem reappears again.

• 
  Roni DVA (@Ronigleamonly) reported 28 minutes ago

  @Viber ​Dear Viber Support Team, ​I am writing to report an issue with my recent purchase of Viber Out credit. I purchased approximately $4 of credit to call phone numbers in Bangladesh. ​While attempting to call Bangladeshi numbers, the Viber app shows that it is ringing, leading me to believe the call is connecting. However, the recipient never receives the call. I have verified this by calling my own alternative number, and I can confirm that no calls are coming through, even though my Viber Out credit is being deducted. ​I would request you to investigate this issue as soon as possible. If the connection cannot be fixed, I would appreciate a full refund for the unused credit. ​My account details are: Name: RONI KUMAR PK Phone Number: +8801772763402,  Purchase Date: 23/03/2026 ​Thank you for your assistance. ​Sincerely, PK

• 
  NYOle (@NYCOMch) reported 29 minutes ago

  @Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.

• 
  JC🌟 (@iamsuperjc_) reported 30 minutes ago from Pasong Tamo, Metro Manila

  @Viber @ViberHelp I am having problem with my viber, my account get's blocked (0968-881-6391), I need it be fixed ASAP. I can't access my account.

• 
  Виктория Романова (@viktoria47209) reported 31 minutes ago

  @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

• 
  Jacob Chaddington (@TheChadSnap) reported 34 minutes ago

  I have lived in 3 different countries and used countless services for messaging and @Viber the worst by far. The randomly block your account, have zero customer service, and zero way to get in contact with them. VIBER IS A SCAM!

• 
  AaMaldives (@Al_Maldives) reported 39 minutes ago

  Hey @Viber the app seems to be frozen — it’s not responding at all. Please check if there’s a system issue or update causing this

• 
  myhouseinnice (@myhouseinnice1) reported 39 minutes ago

  @ViberHelp Hello!! I am logged out of my Viber, deleted the app and redownloaded and now can’t activate 🥹 Can you help please?

• 
  jimerca (@mercyjinuy) reported 45 minutes ago

  @ViberHelp please open your email so you can help us reinstall our blocked accounts. My Viber Support Ticket #15342451 was emailed March 21. Blocked for more than 1 month but only bots are replying

• 
  MegaBoss (@Mega_Halifax) reported 47 minutes ago

  The customer service of @viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!

• 
  Sonia ✨ (@LadyCloud95) reported 48 minutes ago

  @ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.

• 
  Pulkit Atray (@PulkitAtray) reported 50 minutes ago

  @Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

• 
  Ενωσίτης (@vkoutsis21) reported 52 minutes ago

  @ViberHelp I already did but I am waiting 2 weeks now to fix it

• 
  gerard (@gerardmikhail) reported 53 minutes ago

  @ViberHelp hi can you guys help me with my viber. My account is blocked being suspected as spammer.

• 
  legally brown (@groovycamp) reported 53 minutes ago

  @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

• 
  NYOle (@NYCOMch) reported 54 minutes ago

  @ViberHelp your support bot doesn’t help with the issue. Is there any real person who can help?

• 
  Belle (@thelastheiress) reported 57 minutes ago

  @iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?