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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (25%)
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Connection (25%)
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Multimedia (10%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur |
Connection | |
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Zay Yar
(@kozayyartun) reported
@ViberHelp I wait 12 hours passed. But I still facing activation failed problem. Myticket #1910498370 . After 12 hours passed, I try activate my viber but activation failed message still occur. please help asap. my phone number is,+959250440154 .
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Geo's Spot 🌱
(@geospot23) reported
@ViberHelp do we have issues for iOS? Can't send messages and pics.
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp 9036741667 is number n I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues
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K
(@TelleNoWhere) reported
@ViberHelp Hi! I already uninstalled and reinstalled my Viber but still no activation code was sent to my phone. Please do help me because I really need to open it for business purposes.
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ViberHelp
(@ViberHelp) reported
@Imkhushi_12 @Viber Hey, please describe your issue in more detail.
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Anousch Dabaghchian
(@MrAnouschD) reported
@Viber Hello, i got an issue with this voice message. When i listen to one or many, my phone consider all the voice messages like a call. In my car or my phone, it's the same issue and i can't control the volume of the voice message... Do you have a solution about that ? Thank you !
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SAnju Juno
(@SAnjuJuno) reported
@ViberHelp hi, viber is not working on mobile data suddenly from few hours, it's working fine with wifi but net is not connecting the app through mobile data, I also have raised a ticket, can you sort this issue out asap?
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ViberHelp
(@ViberHelp) reported
@Imkhushi_12 @Viber Hey, unfortunately, we can't disclose here the reasons your account was blocked due to privacy issues. Please refer to the replies in your support ticket.
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lil_islandguh
(@hotepma12) reported
@ViberHelp Need help unable to place calls and cant answer calls on viber
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Digital Nomad
(@digitalnomad21) reported
@Viber Could someone look into this and help me? I have been a customer of Viber for long time and this is really frustrating. Just notifying couple of members of my family about the new number should not be the reason to block someone's number permanently on Viber
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coxy
(@yokohama_al) reported
@ViberHelp hiya. I’ve started on the Viber out plan and made a couple of calls but I’m suddenly getting a no connection message when I go to check my plan. I’ve restarted my phone and the same error message is coming up. Any immediate thoughts?
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7akeit
(@7akeit1) reported
@ViberHelp I still can't access my Account. No code being received. Please help Asap
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Rachit Gaur
(@RachitGod) reported
@Viber @ViberHelp unable to buy paid plan but money deducted from my account, please connect with me to help resolve this on priority
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Ismath Ali Rasheed
(@ismath_a_rashyd) reported
@ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber
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Joleh
(@Jasf4u) reported
You down today @Viber ?
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explorer
(@exxpplloorreerr) reported
@ViberHelp @Viber I really dont get it what is the problem with viber?I contacted you and you said 6 months ago that serbian language will be available soon and is 6 months soon? Come on everybody here uses viber and no serbian language on iphone shame
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Aira
(@airabugna) reported
Omg is it just me or I can't seem to attach files or send/view media files on viber??? pls help me get through this week @ViberHelp
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Harpreet Singh
(@harpreetmailbox) reported
@ViberHelp @ViberHelp I hv raised the ticket but still my account blocked.. Pls help to unblock my account
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momie_rhei
(@momie_rhei) reported
@ViberHelp @Viber how do you use the enter key in keyboard while using viber in an ipad? been looking for this for ages. there used to be a setting to configure this on old viber versions but not on the latest one. help!
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Harpreet Singh
(@harpreetmailbox) reported
@ViberHelp My account is getting blocked as a spam again n again. Kindly help me to resolve this issue. Share the precautionary steps to avoid this issue in near future.
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🙈🥀
(@CianDarcy3) reported
@ViberHelp Hi, could you please explain why there is an issue when an active call is present and the phone screen turns black. It’s like as if my phone has died, I can’t manoeuvre anything until the phone call is over. Would appreciate feedback as the problem has been ongoing.
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Lubna
(@LubnaZahir) reported
Hello @Viber . Why don’t you allow the spam that is entered by spammers in viber community group to be removed by group admins ? This is causing major problems Becos even **** pics are posted . You identify it as spam too . However group admins do not have the right to remove !
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Glory Thomas
(@GloryTh29852113) reported
@ViberHelp @Imkhushi_12 @Viber Don't wait for support team because they we never respond. Ihappened to me,but now I'm happy I get it recover with the help of (dan_tech872) on Instagram
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Ismath Ali Rasheed
(@ismath_a_rashyd) reported
@ViberHelp It's been more than 24h i have send a mail. Still No updates about my problems. Please respond our mail 🙏
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NIMIT VIRVADIA
(@NimitVirvadia) reported
@Viber my account get blocked by your side. I am not a spammer. I talk and send my business products to all my clients. Please look forward , you block me create communication problems with my client
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Melih
(@Itsenoughbro) reported
@RachitGod @Viber @ViberHelp Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Ismath Ali Rasheed
(@ismath_a_rashyd) reported
@ViberHelp ticket No #1109714293 I have requested. Still this problem is not solve. No updates No Mails reserved from viber
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Alyce
(@Alyce68663774) reported
@ViberHelp Hi, just can't use Viber out on my android phone and shows no connection and a button of 'try again'. I reinstalled the app, but the issue is the same. Can you help, Thx
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Zay Yar
(@kozayyartun) reported
@ViberHelp I wait 12 hours passed. But I still facing activation failed problem. My ticket #1910498370 . After 12 hours passed, I try activate my viber but activation message still occur. please help asap. my phone number is,+959250440154 .
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hari.srikanth
(@hareesreekanth) reported
@ViberHelp mobile9036741667 I am unable to use viber all of sudden when I was in major bridge call on rakuten viber I am not sure whats going on I am from Rakuten INC and working across 1000 plus vendors on Viber and I daily work with mikita san and Hiren san for issues