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Viber status: messaging issues and outage reports

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Full Outage Map

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  • 33% Connection (33%)
  • 22% Messaging (22%)
  • 17% Multimedia (17%)
  • 17% App Crashing (17%)
  • 6% Sign in (6%)
  • 6% Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

CityProblem TypeReport Time
Greater Noida App Crashing 6 days ago
Stuttgart Messaging 12 days ago
Baguio Messaging 13 days ago
Blagnac Multimedia 20 days ago
Hamburg Messaging 1 month ago
Athens App Crashing 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

  • vkoutsis21
    Ενωσίτης (@vkoutsis21) reported

    @ViberHelp I already did but I am waiting 2 weeks now to fix it

  • SkyKhan78307740
    Sky Khan (@SkyKhan78307740) reported

    @Viber Hello i am having problem with changing number to usa from pakistani number Help

  • kristenwithk
    🫥yuki (@kristenwithk) reported

    @Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages

  • 9LivesBishes
    #47 has 9 Lives (@9LivesBishes) reported

    @Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.

  • NYCOMch
    NYOle (@NYCOMch) reported

    @Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.

  • hofy_sofy
    sofy (@hofy_sofy) reported

    @ViberHelp Hi i need help with my set up, i can't afford to wait the 12 hours I need urgent help - PLEASE HELP thanks

  • itskingnb
    King Navin (@itskingnb) reported

    @Viber @Viber_India are you not going to help???

  • LadyCloud95
    Sonia ✨ (@LadyCloud95) reported

    @ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.

  • randomlangito
    Random lang (@randomlangito) reported

    @mmplanas @Viber Was this resolved? I am having the same trouble right mow but all I get was the same message that they wont unblock my account

  • chuck__md
    Charles Galang (@chuck__md) reported

    @ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks

  • Yperixitikos
    Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported

    @ViberHelp viber is down ?

  • coinprof
    Cryptocrat (@coinprof) reported

    @ViberHelp I purchased a calling plan via Google play but everytime I try to call, it asks me to purchase a plan. Submitted details for a soln multiple times.plz help, need to make urgent call.

  • jhesacj43
    Jhesa (@jhesacj43) reported

    @Viber need help please. I cannot retrieve my chat history from my old phone to my new phone. I am trying to scan the QR Code to my old phone using my new phone but it shows unable. I already tried updating the app, restarting both phones but still unable to scan QR Code.

  • iamsuperjc_
    JC🌟 (@iamsuperjc_) reported from Pasong Tamo, Metro Manila

    @Viber @ViberHelp I am having problem with my viber, my account get's blocked (0968-881-6391), I need it be fixed ASAP. I can't access my account.

  • Mega_Halifax
    MegaBoss (@Mega_Halifax) reported

    @ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?

  • IndiaPerry6
    IndiaClarePerry (@IndiaPerry6) reported

    @ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.

  • jade_banzuelo
    Marlon Jade Banzuelo (@jade_banzuelo) reported

    @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

  • Hussain99066915
    Hussain (@Hussain99066915) reported

    @ViberHelp @tracyplantlady Hi, please help me. My viber number gor blocked.

  • paromitade
    Paromita Dey (@paromitade) reported

    @Viber hi, could you help me transferring my device to another one? Thanks

  • JerryMostlySad
    Kynder Bueno (@JerryMostlySad) reported

    @ViberHelp Urgent Help- hey how did your appointment go work? I’m in Uganda and need to make international calls to the Uk at cheaper rates? Is that possible, how do I set up an account and what plans do you have?

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • gold27701
    Greg Old (@gold27701) reported

    @ViberHelp There are three open tickets about this problem. You have an automatic response with no promised resolution

  • darav
    dara.v (@darav) reported

    @Viber hi , having trouble getting access code to activate Viber account . Call not coming through

  • MandicSanjin
    Sanjin Mandić (@MandicSanjin) reported

    @ViberHelp I have problem activating account. I am using your support, and i am getting automatic replies every time. Replies that dont help at all. How to fix this

  • George189343130
    George (@George189343130) reported

    @Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!

  • CLAUDIA33910716
    CLAUDIA CASILLAS (@CLAUDIA33910716) reported

    @Viber I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport

  • PulkitAtray
    Pulkit Atray (@PulkitAtray) reported

    @Viber @Microsoft Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity