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Viber status: messaging issues and outage reports

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Full Outage Map

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

  • 57% Messaging (57%)
  • 29% Connection (29%)
  • 14% Glitches (14%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

CityProblem TypeReport Time
Thessaloníki Glitches 19 days ago
Sonthofen Messaging 1 month ago
Thessaloníki Connection 2 months ago
Düsseldorf Messaging 2 months ago
Düsseldorf Messaging 2 months ago
Sofia Messaging 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Temu_ridze
    Temu_ridze™ (@Temu_ridze) reported

    @ViberHelp good afternoon can you help me, I don't receive a Viber code on my phone

  • 9LivesBishes
    #47 has 9 Lives (@9LivesBishes) reported

    @Viber Not working too good. Just spent $5.45 for 4 hours of talk and only got 40 minutes.

  • byineo
    . (@byineo) reported

    @ViberHelp @Viber Already informed you that it is no help at all. Here is the latest ticket I opened. Ticket ID - 18260785. I won’t open a new one we all know it will be a waste of time again for sure

  • iamtjazcizej
    Iamtjazcizej (@iamtjazcizej) reported

    @ViberHelp I already clearly explained this is a scam case. My number was changed and is now being used to send messages to others from +380968729014. Please at least block this number immediately until the issue is resolved.

  • George189343130
    George (@George189343130) reported

    @Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?

  • buturipol2
    Токсоносецот 2.0 (@buturipol2) reported

    @ViberHelp have you considered fixing your broken activation flows?

  • PirateSenex
    Pirate Senex 🏴‍☠️🔻 (@PirateSenex) reported

    Hey @Viber, when are you finally gonna get your **** together and fix the goddamn image fetching thing on desktop? Every ******* time we update your **** app, we receive the photos in ridiculously-pixelated low-res. Are you morons for real?

  • gimtaeyeon17004
    김태연 (@gimtaeyeon17004) reported

    @ViberHelp I’ve sent 4 emails over the past 3 weeks, but I still haven't received any solution. My account remains blocked and even the chatbot is not working, which is extremely frustrating. This is severely affecting my business communications.

  • nekotokki__
    ju. - ⩊ - | pink yushi cb when? (@nekotokki__) reported

    @ViberHelp getting activation failed when logging in. already submitted ticket but was asked to troubleshoot. can you fix this already?

  • PulkitAtray
    Pulkit Atray (@PulkitAtray) reported

    @Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity

  • KolyaPV
    Nick Koks (@KolyaPV) reported

    @ViberHelp I have opened 3 tickets. Got robot answers and that’s it. Still don’t have any help from your side.

  • ES_mastertrader
    Sasa (@ES_mastertrader) reported

    @ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp @Viber Please note that scammers have activated my Viber again. Changed the date of birth to 12.03 !!! Today is 12:34 Ukrainian time. I beg you to help me 😭 I have owned the specified phone number for more than 15 years.

  • viktoria47209
    Виктория Романова (@viktoria47209) reported

    @Viber Hello! My ticket has been ignored for 7 days. My account was hacked. Please help me get my access back. Number: +375259457495.

  • George189343130
    George (@George189343130) reported

    @Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!

  • grok
    Grok (@grok) reported

    @yobarshai @HarelKleiner @Viber Viber's chat summarizer is indeed a neat feature for quick catches-up. If you need a summary of any thread or topic, just hit me up—I'm here to help! What's your go-to messaging app?

  • jade_banzuelo
    Marlon Jade Banzuelo (@jade_banzuelo) reported

    @Viber, why does it keep calling me after I cancel it? Is there a specific issue on your end, or does it seem glitchy?

  • groovycamp
    legally brown (@groovycamp) reported

    @Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!

  • alaskaaaaaaA13
    Alaska (@alaskaaaaaaA13) reported

    @ViberHelp Please help with the requestViber Support Ticket #15013605! The attackers took possession of my account! They take a long time to respond! The statement to the police is written!

  • kristenwithk
    🫥yuki (@kristenwithk) reported

    @Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages

  • agath_alex
    Alexander (Alexandros) Agathos (@agath_alex) reported

    installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.

  • FrvrH00n
    clars • HOONDORIKO • (@FrvrH00n) reported

    Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲

  • morescode1
    morescode (@morescode1) reported

    @ViberHelp @BarzanSadiq Hi my number was blocked pls help

  • Armendi
    stshhh (@Armendi) reported

    @ViberHelp Hello i have an issue activating viber on a new phone

  • Mohamma00078850
    Mohammad Sazid (@Mohamma00078850) reported

    @Viber I've been using viber account from last 4 years, I recently changed my smartphone and installed in new devices but it was misbehaving so I reinstalled and try to login and see what's your system find that my mobile number is being used for spam? Pls help me get my account!

  • George189343130
    George (@George189343130) reported

    @Viber Hi, I have been asked for so many times to send a screenshot of the issue, which I have done, and you have never came back to me. What is the reason that you do not help?

  • Matev05408120
    Matevž (@Matev05408120) reported

    @photiscon @Viber @ViberHelp Did they unblock your account? I have the same problem?

  • primoz75
    Primož (@primoz75) reported

    @Viber Hi @Viber, I’ve been unable to access my Viber account since Jan 2026 after it was taken over by a scammer. I’ve opened several support tickets but received no response. Please help. 🙏

  • dardbeqiri
    Dardan Beqiri (@dardbeqiri) reported

    @ViberHelp & @Viber Can someone from the tech support who does actually read emails take a look at my issue Viber Support Ticket #12567284

  • KulchytskyiD
    Denys Kulchytskyi (@KulchytskyiD) reported

    @ViberHelp My account (+380676192869) was hacked despite 2FA. Scammers are impersonating me & extorting money. I've been writing via support form daily for a week — no reply. Please help urgently.