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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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App Crashing (33%)
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Messaging (25%)
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Connection (25%)
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Multimedia (10%)
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Sign in (4%)
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Glitches (2%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur |
Connection | |
 Sofia |
Messaging | |
 Tübingen |
Messaging | |
 Yangon |
Multimedia | |
 Yerevan |
Messaging | |
| Thüngersheim |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Manny Calupitan
(@mannycalupitan) reported
@Viber Most of the names in our Viber groups have been erased. We're having a hard time identifying participants. Why did this happen and can you fix this?
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Armend Krasniqi
(@Armendi) reported
@ViberHelp my friend is getting this message while he tries to activate his number Activation failed Tap "Help" to learn how to activate your account
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LILAC
(@loveyousomochii) reported
@ViberHelp viber suddenly showing numbers instead of names with the recent update!? pls help.
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Jonny Fraser
(@jpearla2) reported
@ViberHelp I already have,multiple times but I only get an automated email saying my number is blocked. So I need to speak to an actual person that can help get my number unblocked. Can you please help me?
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Vasilis Liakakos
(@Dante1776) reported
@ViberHelp having a problem with one viber account (after e-banking credentials breach) and e-mails to viber support have been unfruitful. who can we contact to get our account back???
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Maybelle 🌷
(@maybeitsmaybs_) reported
@ViberHelp @Viber what's going on? Senders name aren't showing just numbers. How to restore their names? Please fix asap.
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Ace Magalona
(@acemagalona) reported
Anyone also having issues with @Viber’s messages not coming through real time? Seems only for private messages, group chats are okay. Will only see message pop when you open the chat. I have one friend having same issue, iOS users.
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Nikita Satapathy
(@NikitaSatapathy) reported
@ViberHelp Hi, I have raised a service request with ticket number #151486842 on 10th October. I'm not able to activate my account on my phone. But I can able to activate easily on my friend's phone. Can you please tell me why I am facing this issue. 3days ago I was able to use.
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Jonny Fraser
(@jpearla2) reported
@ViberHelp My number has been blocked as spam, but it's not. I'm not getting any help from the automated help submission. Can someone please look into this for me?
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Dominik Němec
(@fritzeksks) reported
@ViberHelp Hello,i´ve already wrote 4 times on support but i keep getting these automatic responses. I really need Viber for my work and it just doesnt work, activacion code is not coming, i tried everything, support didnt helped at all, those are just computers. Please help,ty.
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John ingram
(@jighost22) reported
@Viber I’m having a problem I have all your notifications turned on. But I seem to be having a problem with receiving message notifications I’m not getting any so I’m. Missing urgent messages.
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therealdaryl_
(@therealdaryl_) reported
@Viber @TechCrunch My account has been blocked. Please help. 😭
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milkie trinio
(@mikealtrineau) reported
@Viber is there an issue with viber out? I can't make a call.
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Edin
(@extract0r) reported
@MKBHD I hate when missing camera button on new lockscreen resulting in custumizing lockscreen which takes time to close.. Siri not working as expected with @Viber.. also airpods doesn’t connect allways when I need to pickup the call.. #IOS16 is a mess..
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Kunteper
(@Kuntepe59885575) reported
@ViberHelp 2. and later you get the message from your bank that says "Look that we paid" this amount, one expects to have the service .. I'm wrong?. Grazie.
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Dusty Pee
(@DustyPee) reported
Anyone else use @Viber? Been having lots of issues lately of messages not sending?
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Abdul Raziq Ali 🇵🇸
(@abdulraziqalii) reported
@ViberHelp Accidentally I have changed a public group to a private one and now I’m unable to change it to a public group.Please help me to solve this issue.
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Ann Clariz Yap
(@everfabulossa) reported
@ViberHelp Hi! Please help. I cannot see anymore the names of contacts in my group that are not saved in my phone.
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Troller 21
(@troller2101) reported
@Viber @TechCrunch You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Abdul Raziq Ali 🇵🇸
(@abdulraziqalii) reported
@ViberHelp need help
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𝐒𝐚𝐫𝐨𝐤 𝐚𝐤𝐚𝐦
(@Sarok_akam) reported
@ViberHelp That doesn't help
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Cattlya
(@Cattlya8) reported
@Viber @TechCrunch Internet is down in Iran, people of Iran need help. The last time they did this, they killed over 1,500 people. Help Iran, be their voice, don't let these bastards kill the people of Iran #مهسا_امینی #Mahsa_Amini #mahsaAmini
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Vlad Kazimirov
(@troller2101) reported
@Viber You guys blocked my phone number for something I was not doing (They wrote for spam or unusual activitys) I tried to contact your customer support with your link it seems like no one works there and it is no help at all!!!
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Sead Kraja
(@kraja_sead) reported
@ViberHelp i am blocked from viber for spam which i never spammed anyone. i have been trying to email viber to get the problem resolved and i get no reply. when will i be unblocked ?
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Emil Raev
(@EmilRaev2) reported
@ViberHelp Hello, could you please help me with unblocking my phone number. It has been blocked for no reason. Could you forward my request to the support team since I don’t get any response on the topic. Thanks
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Waki Boo
(@DonciscO564) reported
from
Bedford, England
@jpearla2 @ViberHelp I've got the exact same problem. I keep raising the ticket and keep getting the same response. I've had this number for over 16 years!
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Fine dine 🦋
(@_makeajoyy) reported
What is this @Viber the display names in my chatbox went missing, just phone numbers. What are we? Fortune tellers?? Fix this @Viber @ViberHelp
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Ajinkya Deshmukh
(@Jinkya33333) reported
@ViberHelp @ViberHelp I'm complaining this 3rd time. I'm not able to receive activation code neither via SMS nor via Call. I have already waited more than 12 hours, also uninstall & reinstall viber. But nothing worked. Kindly help. Don't ignore.