Viber status: messaging issues and outage reports
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Full Outage Map
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Problems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
- Messaging (50%)
- Connection (25%)
- App Crashing (17%)
- Multimedia (8%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Thessaloníki
|
Connection | 7 days ago |
 Düsseldorf
|
Messaging | 7 days ago |
|
Düsseldorf
|
Messaging | 8 days ago |
 Sofia
|
Messaging | 1 month ago |
 La Tour-de-Peilz
|
Connection | 2 months ago |
 Greater Noida
|
App Crashing | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Sasa (@ES_mastertrader) reported@ViberHelp Dear Viber team, my Viber account has been stolen by some strange mobile phone number, please help me gain back access to my Viber account
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Charles Galang (@chuck__md) reported@ViberHelp @ViberHelp its been 3 days since i got a new ticket to unblock my number, there is still no change. Please help. Thanks
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Токсоносецот 2.0 (@buturipol2) reported@ViberHelp have you considered fixing your broken activation flows?
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Υπερηχητικός ✈️ 🚀 (@Yperixitikos) reported@ViberHelp viber is down ?
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Photis Constantinou (@photiscon) reported@Viber Unfortunately @Viber @ViberHelp is not helping with in-app problems. My number has been blocked for many days now because someone thought I was spam. I tried unblocking my account with the chatbot but nothing changed. This is frustrating. Ticket #10794265
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गजेन्द्र वीर खत्री JBR (@gajadhamme) reportedHello @Viber what's wrong with your calling service??
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Bacon Fingered Bap Tosser 🔞 (@BunsOfHam) reported@Viber @Sasa2022dj @ViberHelp I tried alternate numbers as I can’t log in with the number I registered with. Support said they’d restore it in three days, but it’s still not working.
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Jovana Halvorson (@JBStojakovic) reported@Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.
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Бойчев Алексей (@pro100jiexbl4) reported@ViberHelp help me to unblock my account pls🙏
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IndiaClarePerry (@IndiaPerry6) reported@ViberHelp created an account several months ago, couldn’t access it as couldn’t receive the activation text. tried to cancel it but I couldn’t get into the app. Now in the UK but still no text is coming through to activate. Pls stop charging me for a service I can’t use.
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NYOle (@NYCOMch) reported@Viber Yes, it says your account is blocked because you sent spam and there is a link to an article about it. But my mom didn’t any spam. She has this problem since the end of May, she opened her account long time ago, like many years ago and never had this problem before.
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Mirka (@monserious) reported@Viber is there a support that can help me with serious video call lags?
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BrktiCevap (@BrktiCevap) reported@Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.
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rev 🩷 (@goodluckbabey) reported@Viber your app is not working.. it’s freezing at opening and can’t click or scroll
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George (@George189343130) reported@Viber Hi, I have contacted you several times about this issue already using the support page. I just did it again. Could you please help?
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Maya (@MajaSuc) reported@Viber Heii, need ur help. How can i download all the pics and quotes i have saved in notes to an PDF file ?
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Elvis (@Elvis_cyberspy) reported@araDaraBlue @ViberHelp Message me directly for help
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Mariyam Shaathiya (@m_shaathy) reported@Viber "URGENT HELP: My Verified Business account (+9607668115) has been blocked since March 1st. I am a Verified Admin since 2019 with 2,736 members. Ticket [WRJ0K6-542LM]. No human has replied to my proof for 9 days. This is hurting my business. Please help me get a manual review!
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NYOle (@NYCOMch) reported@Viber Hello, can you help me with my issue?
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MegaBoss (@Mega_Halifax) reported@Viber The customer service of #viber is, well, it does not exist. I would advise everyone to move off and find another communication app, or they risk #Rakutenviber to block their account with no explanation and nk communication, leaving you unable to connect to family and friends!
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Charles Galang (@chuck__md) reported@ViberHelp hi, can you please help me unblock my account? I've used to chat bot and email support but what i get are just automated replies that my i account will be reviewed if not unblock after 3 days, it's already been more than a month since.
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Alexander (Alexandros) Agathos (@agath_alex) reportedinstalling the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
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🫥yuki (@kristenwithk) reported@Viber there doesn’t seem to be any information about refunds in the FAQ or Help pages
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J.Down (@isitwortharead) reported@ViberHelp I can't cancel my ViberOut because I cannot log into the app, because the app won't send me a password. Please help me cancel. Please do not direct me to your support page, becuase your support page directs me to the app.
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Ivan Ivanov (@funkyuname) reported@Viber @ViberHelp (3) This is seriously affecting her business as it is the main channel which she sells through and communicates with her clients. Your silence is lack of help is seriously worrying. Can you please review ticket #15033849 and help us to unblock it.
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Totally Wandering Dinosaur (@thatdynodayo) reported@Viber hey guys. can you help me? tried changing my number since my old one is defunct but all I get are errors. Anything to make this work?
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George (@George189343130) reported@Viber @Viber why did you block my account and you don’t help me to unblock it even if I have raised multiple tickets!
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Alaska (@alaskaaaaaaA13) reported@Viber My Viber was hacked!!!! Why can’t I communicate with a living person? And only template SMS! Please help!
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Ꮲ3ᎠᎾᏦᎥᏞᏞ3Ꮢ (@__x__Kill3r__x_) reported@Viber @ViberHelp Don’t wasted my time to ignore me since your contact US don’t work and won’t let me press hold for 5 seconds to contact us but still debug “error”. 3 days still don’t work with “contact us” keep me error, can you repair for me?
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Pulkit Atray (@PulkitAtray) reported@Viber Hi, my Viber account has been blocked for the last two weeks. Submitted several requests to unblock but no action has been taken. Can anyone help me out. #Viber #ViberCommunity