Viber status: messaging issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

Problems in the last 24 hours

The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (EST)	Number of reports	Baseline
Apr 16, 12:20 PM EDT	0	0
Apr 16, 12:40 PM EDT	0	0
Apr 16, 1:00 PM EDT	0	0
Apr 16, 1:20 PM EDT	0	0
Apr 16, 1:40 PM EDT	0	0
Apr 16, 2:00 PM EDT	0	0
Apr 16, 2:20 PM EDT	0	0
Apr 16, 2:40 PM EDT	0	0
Apr 16, 3:00 PM EDT	0	0
Apr 16, 3:20 PM EDT	0	0
Apr 16, 3:40 PM EDT	0	0
Apr 16, 4:00 PM EDT	0	0
Apr 16, 4:20 PM EDT	0	0
Apr 16, 4:40 PM EDT	0	0
Apr 16, 5:00 PM EDT	0	0
Apr 16, 5:20 PM EDT	0	0
Apr 16, 5:40 PM EDT	0	0
Apr 16, 6:00 PM EDT	0	0
Apr 16, 6:20 PM EDT	0	0
Apr 16, 6:40 PM EDT	0	0
Apr 16, 7:00 PM EDT	0	0
Apr 16, 7:20 PM EDT	0	0
Apr 16, 7:40 PM EDT	0	0
Apr 16, 8:00 PM EDT	0	0
Apr 16, 8:20 PM EDT	0	0
Apr 16, 8:40 PM EDT	0	0
Apr 16, 9:00 PM EDT	0	0
Apr 16, 9:20 PM EDT	0	0
Apr 16, 9:40 PM EDT	0	0
Apr 16, 10:00 PM EDT	0	0
Apr 16, 10:20 PM EDT	0	0
Apr 16, 10:40 PM EDT	0	0
Apr 16, 11:00 PM EDT	0	0
Apr 16, 11:20 PM EDT	0	0
Apr 16, 11:40 PM EDT	0	0
Apr 17, 12:00 AM EDT	0	0
Apr 17, 12:20 AM EDT	0	0
Apr 17, 12:40 AM EDT	0	0
Apr 17, 1:00 AM EDT	0	0
Apr 17, 1:20 AM EDT	0	0
Apr 17, 1:40 AM EDT	0	0
Apr 17, 2:00 AM EDT	0	0
Apr 17, 2:20 AM EDT	0	0
Apr 17, 2:40 AM EDT	0	0
Apr 17, 3:00 AM EDT	0	0
Apr 17, 3:20 AM EDT	0	0
Apr 17, 3:40 AM EDT	0	0
Apr 17, 4:00 AM EDT	0	0
Apr 17, 4:20 AM EDT	0	0
Apr 17, 4:40 AM EDT	0	0
Apr 17, 5:00 AM EDT	0	0
Apr 17, 5:20 AM EDT	0	0
Apr 17, 5:40 AM EDT	0	0
Apr 17, 6:00 AM EDT	0	0
Apr 17, 6:20 AM EDT	0	0
Apr 17, 6:40 AM EDT	0	0
Apr 17, 7:00 AM EDT	0	0
Apr 17, 7:20 AM EDT	0	0
Apr 17, 7:40 AM EDT	0	0
Apr 17, 8:00 AM EDT	0	0
Apr 17, 8:20 AM EDT	0	0
Apr 17, 8:40 AM EDT	0	0
Apr 17, 9:00 AM EDT	0	0
Apr 17, 9:20 AM EDT	0	0
Apr 17, 9:40 AM EDT	0	0
Apr 17, 10:00 AM EDT	0	0
Apr 17, 10:20 AM EDT	0	0
Apr 17, 10:40 AM EDT	0	0
Apr 17, 11:00 AM EDT	0	0
Apr 17, 11:20 AM EDT	0	0
Apr 17, 11:40 AM EDT	0	0
Apr 17, 12:00 PM EDT	0	0
Apr 17, 12:20 PM EDT	0	0

At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Viber users through our website.

Connection (47%)
Multimedia (18%)
App Crashing (12%)
Messaging (12%)
Sign in (6%)
Glitches (6%)

Live Outage Map

The most recent Viber outage reports came from the following cities:

City	Problem Type	Report Time
Blagnac	Multimedia	2 days ago
Hamburg	Messaging	15 days ago
Athens	App Crashing	19 days ago
Budapest	Multimedia	22 days ago
Ramat Gan	Connection	23 days ago
Lefkáda	App Crashing	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

George (@George189343130) reported 1 minute ago
@Viber @viber you have blocked my account and when I raised a ticket you don’t do anything. Why? I just need access to my chats for my pictures. Then I will never use this stupid viber. Can you help?
CLAUDIA CASILLAS (@CLAUDIA33910716) reported 3 minutes ago
@ViberHelp I’ve been charged for Viber Out for months despite the service not working and multiple support requests. No refund, no response. Please resolve this urgently. #ViberOut #CustomerSupport
niko (@nikovelas) reported 6 minutes ago
@Viber my account was blocked. Help please.
Jovana Halvorson (@JBStojakovic) reported 11 minutes ago
@Viber can you help me unblock my mothers phone number? It was reported as spam, she is elderly and we cant access her viber at all to get assistance. I sent multiple emails.
Zoey Samuel (@zoey_samuel) reported 13 minutes ago
@RiforceTrade @Viber i was really pissed when i had similar issues, support did not even consider my complains i wrote them so many time and many tickets were left unattended I was recommended to #tech.hackpro on instagram He got mine perfectly fixed fast with everything safe
Kim (@Kim_in_TO) reported 15 minutes ago
@ViberHelp please help. You must be able to do something instead of sending me canned replies
George (@George189343130) reported 21 minutes ago
@Viber why did you block my account and you don’t help me to unblock it even I have raised multiple tickets!
Sonia ✨ (@LadyCloud95) reported 23 minutes ago
@ViberHelp I've already opened a ticket and solved it. I want only to know if the Iran trouble calling situation is now solved or not. I recently had a refund for this situation.
Hara (@BlofinBD_Hara) reported 24 minutes ago
@Viber Your dial pad is not working pls fix it
SpbAthens (@SpbAthens) reported 24 minutes ago
@Viber is there a problem with your app? Some messages although delivered to the recipients phone, appear with one tick on the sender's phone
legally brown (@groovycamp) reported 24 minutes ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!
Dardan Beqiri (@dardbeqiri) reported 25 minutes ago
@ViberHelp & @Viber Can someone from the tech support who does actually read emails take a look at my issue Viber Support Ticket #12567284
MegaBoss (@Mega_Halifax) reported 27 minutes ago
@ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?
Alexander (Alexandros) Agathos (@agath_alex) reported 28 minutes ago
installing the fuse package on @ubuntu 24 breaks the system. Fuse is needed to run viber on ubuntu 24 @Viber since the deb package they offer do not work on ubuntu 24. Please fix this it is embarassing.
Katipunerang Naka Baby Bra (@katibabybra) reported 29 minutes ago
Hi @viber @ViberHelp can you please fix the bug where the app automatically scrolls to the bottom of the page when you're scrolling at the top? It's infuriating, honestly. This has been an issue for many years now and it seems like it just falls on deaf ears.
morescode (@morescode1) reported 30 minutes ago
@ViberHelp My number is blocked. Pls help
Бойчев Алексей (@pro100jiexbl4) reported 32 minutes ago
@ViberHelp help me to unblock my account pls🙏
Mariyam Shaathiya (@m_shaathy) reported 32 minutes ago
@Viber "URGENT HELP: My Verified Business account (+9607668115) has been blocked since March 1st. I am a Verified Admin since 2019 with 2,736 members. Ticket [WRJ0K6-542LM]. No human has replied to my proof for 9 days. This is hurting my business. Please help me get a manual review!
dara.v (@darav) reported 33 minutes ago
@Viber hi , having trouble getting access code to activate Viber account . Call not coming through
niko (@nikovelas) reported 37 minutes ago
@ViberHelp my account was blocked. Help. Please.
W A Q U II🫥 (@eirahclee) reported 38 minutes ago
@Viber Please I badly need help and you customer service is not replying
clars • HOONDORIKO • (@FrvrH00n) reported 39 minutes ago
Hello @viber @ViberHelp app just freezes whenever I'm trying to open it. Please fix the issue as soon as possible 🥲
Charles Galang (@chuck__md) reported 42 minutes ago
@Viber @ViberHelp hi, can you please help me unblock my account? I've used the chat bot and email support but what i get are just automated replies that my account will be reviewed if not unblock after 3 days, it's already been more than a month since.
Mick Basa (@MickBasa) reported 42 minutes ago
@ViberHelp @Viber hi - i raised two tickets but still no response. Can somebody help? Thanks
BrktiCevap (@BrktiCevap) reported 43 minutes ago
@Viber I have ''verification failed error'' it says that my father's phone number has been blocked, we have tried opening a ticket and emailing but we keep getting automated responses.
Belle (@thelastheiress) reported 45 minutes ago
@iiriinjp @ViberHelp @Viber I have the same issue were they able to resolve it?
Photis Constantinou (@photiscon) reported 45 minutes ago
@Viber @Microsoft I've sent multiple reports and no real person responds to my request. I need my account unblocked please! 94097025. Ticket #10897612. I am a real person, not a spammer. I've solved the CAPTCHA and nothing happens. You need to fix this.
MegaBoss (@Mega_Halifax) reported 51 minutes ago
@ViberHelp So, did you check? Or did you just prove that @Viber has no customer service at all and randomly blocks customers and keeps them blocked for weeks with no real explanation or inquiry into the matter?
Alaska (@alaskaaaaaaA13) reported 57 minutes ago
@ViberHelp URGENT ESCALATION – Hacked Viber Account Used for Fraud. Please, you don’t answer, you only send template letters! Please help!
legally brown (@groovycamp) reported 1 hour ago
@Viber is literally a scam. Signed up for free trial and and entered card details. Can't even log into account, every time I try, there is an error. No live support chat or email or easy unsubscribe button - now being charged for an account I cannot even log into. Shocking!