GoDaddy Outage Map
The map below depicts the most recent cities worldwide where GoDaddy users have reported problems and outages. If you are having an issue with GoDaddy, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
GoDaddy users affected:
Go Daddy provides domain registration, web hosting, email hosting and virtual servers, as well as software and services related to web hosting.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuauhtémoc, CDMX | 4 |
| Benito Juarez, CDMX | 2 |
| Mexico City, CDMX | 2 |
| White Plains, NY | 1 |
| Ardmore, PA | 1 |
| Sinsheim, Baden-Württemberg Region | 1 |
| Madison, WI | 1 |
| Seattle, WA | 1 |
| Oakland, CA | 1 |
| Houston, TX | 1 |
| Juárez, CHH | 1 |
| Carson City, NV | 1 |
| High Point, NC | 1 |
| Makati City, National Capital Region | 1 |
| Alexandria, VA | 1 |
| Iztapalapa, CDMX | 1 |
| Coatzacoalcos, VER | 1 |
| Mount Dora, FL | 1 |
| Aurangabad, MH | 1 |
| York, ON | 1 |
| Hyderabad, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
GoDaddy Issues Reports
Latest outage, problems and issue reports in social media:
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francesca
(@ChesWho) reported
Me: Hi! Our website isn't working, we're experiencing a 500 error. GoDaddy: Okay, go into your hosting and look for your WP config file, and [insert multiple complicated steps in systems I can't access]. Me: Can I just restore a backup? GD: Yes you can! **** you guys
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Jonathan Leung
(@VGMaps) reported
@VGMuseum1 @GoDaddyHelp Sometimes I can get in and see a few pages. But I've never been able to get more than a couple maps loaded.
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Jonathan Leung
(@VGMaps) reported
@GoDaddyHelp @VGMuseum1 I HAVE WAITED OVER 16 HOURS ON THE CHAT. I HAVE BEEN ON THE PHONE FOR ANOTHER 4 HOURS. YOU HAVE DONE NOTHING TO HELP. I DEMAND AN APOLOGY, COMPENSATION, AND MY SITE TO BE FIXED RIGHT NOW! @GODADDY YOU BETTER DO SOMETHING ABOUT THIS THIS INSTANT! ATS-85439
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John Mahoney
(@thetechandi) reported
@GoDaddyHelp Can I get support here? My browsers do not block cookies. I turned off anti-virus (which should not cause this, never has). Trying to renew a few domains and literally can't reach support.
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VGMuseum
(@VGMuseum1) reported
@VGMaps @GoDaddyHelp Down again for me.
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Merrill Gay
(@NBtriker) reported
@sh0kunin @GoDaddyHelp wait times for help ridiculous. I am sick of talking to a chatbot that tells me another 6 or 7 mins forever
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Jonathan Leung
(@VGMaps) reported
@GoDaddyHelp I'LL GIVE YOU A NEGATIVE REVIEW FOR GASLIGHTING ME, @GoDaddy. You can't just keep saying "the issue is fixed" when my site is STILL down. I'm on a call right now, the 6th call and 20 hours in. You don't do this to a many-years loyal customer, or any human being. FIX. MY. SITE.
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Husker
(@HuskerTheHutt) reported
@GoDaddyHelp Why do you not train your Tier 1 support to know what SCP opt-ins are? When i call in It takes like 20 minutes to explain and then convince your support that this is a real thing. It's really stupid.
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sonsofstreetball
(@sonsofstreetbal) reported
@GoDaddy @GoDaddyHelp So was you all response just for damage control? So it looks like you all responded to my tweet and you all are working with me to fix the problem? I responded right away in the DM of #godaddy and I still haven’t gotten a response. Don’t damage control me.
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Satanays ¥ a partícula da risadinha ⚛ 😏🀪😹🃏🔌
(@exotikaris) reported
@NBtriker @sh0kunin @GoDaddyHelp its ridiculous!! im in the wait line since 13h. the shift runs until 17h. its 17h. I tried in several different channels (WhatsApp, chatbot, here..........) da wait time keeps increasing and also I need to be responding to da bot "YES, I STILL WANT THE SERVICE" I mean
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Jonathan Leung
(@VGMaps) reported
@GoDaddy and @GoDaddyHelp you better talk to me RIGHT NOW about my site. I am livid beyond belief right now. YOU DON'T DO THIS TO A LOYAL CUSTOMER.
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Jonathan Leung
(@VGMaps) reported
@GoDaddy, I have been a loyal customer for many years. But the current situation is extremely bad, and it seems you won't fix my site or even talk to me about it. If I don't hear from you tonight, you can bet I will be taking my business elsewhere. #pisspoorcustomerservice
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Ysmay
(@YsmayWalsh) reported
My domain expired. I thought it was on autobill, it wasn't. And I didn't get any emails or notifications about it being up for renewal. Not one notification. Now my domain is parked by GoDaddy. My email is down. EVERYTHING is tied to that domain. Banking, utilities, everything.
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John Mahoney
(@thetechandi) reported
@GoDaddyHelp Am able to login on mobile device but hard to work from phone. There is no option I can find to email or contact support. This is crazy. I have several domains that I manage, been a long time client, what is going on?
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sonsofstreetball
(@sonsofstreetbal) reported
@GoDaddyHelp Your reps on the phone are the absolute worst. I have the calls all recorded and I will do what I feel as tho is best for me to do. It’s no reason why this is such a challenging process. I shouldn’t have to go thru all of this when the discrepancy in on @godaddy @GoDaddyHelp