Plus500 Outage Map
The map below depicts the most recent cities worldwide where Plus500 users have reported problems and outages. If you are having an issue with Plus500, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Plus500 users affected:
Plus500 is a London Stock Exchange-listed global CFD and FX broker that was founded in 2008. Plus500 offers trading CFDs on underlying financial instruments such as forex, stocks, commodities, cryptocurrency, options and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 10 |
| Frankfurt am Main, Hessen | 9 |
| Melbourne, VIC | 5 |
| Brisbane, QLD | 4 |
| London, England | 4 |
| Munich, Bavaria | 4 |
| Horst, lb | 3 |
| Amsterdam, nh | 3 |
| Zürich, ZH | 3 |
| Perth, WA | 3 |
| Kiel, Schleswig-Holstein | 2 |
| Köln, NRW | 2 |
| Nürnberg, Bavaria | 2 |
| Singapore, Central Singapore Community Development Council | 2 |
| Hamburg, HH | 2 |
| Leipzig, Saxony | 2 |
| Berlin, Land Berlin | 2 |
| Milan, Lombardia | 2 |
| Auckland, Auckland | 2 |
| Dubai, Dubai | 2 |
| Vienna, Wien | 2 |
| Dresden, Saxony | 2 |
| Manchester, England | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Kuala Lumpur, KUL | 2 |
| Wiesbaden, Hessen | 2 |
| Hackney, England | 2 |
| Bucharest, București | 2 |
| Peterborough, England | 2 |
| Sharjah, Ash Shāriqah | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plus500 Issues Reports
Latest outage, problems and issue reports in social media:
-
stefulton
(@stefulton) reported
@Plus500 having problems getting connected to plus 500 on android phone and windows laptop, any one else having issues
-
aj
(@ajwinder1) reported
@Plus500 app and website both down ?
-
HKMH
(@HKMH58446700) reported
@Plus500 Your website and application are nit working. Those are down for about 1 hour. This is unacceptable! Please fix this asap.
-
HKMH
(@HKMH58446700) reported
@Plus500 So this is how you guys are making money? Both app and site were down for an hour. People can’t close their positions. Nobody or helpdesk to reach out? With the current volatily this is really unacceptable! Next time at least notify us via mail or something in advance
-
Michael Cap
(@MichaelCap5) reported
@Plus500 App down at a critical point - what is going on?? I was about to close off positions and now the market is going down again.
-
ilanten.sol
(@CrytpoJungle) reported
@Plus500 What's up?? Platform is down for more then 20 min in trading hours!!
-
David Darko
(@_DavidDarko_) reported
@Plus500 To any Plus500 customers reading this - if you’ve lost money because of their site being down - make sure you contact them and claim. I claimed over £850 in January after the site when down for over 4 hours during trading hours.
-
Abdulrahman Almoalla
(@Abdulra51638507) reported
@Plus500 your site is not working guys
-
Tarun Bithal
(@bithal_tarun) reported
@Plus500 your trading platform is down on mobile apps and website. I am losing £thousands because I cannot close out my US and Germany positions. This is unacceptable.
-
Shawwn
(@Shawwn7777) reported
@Plus500 stupid platform!wtf my money is trading right now. But the network is out of order. Who is responsible for any damage? wtf
-
David Darko
(@_DavidDarko_) reported
@ForexAbo @Estotim @Plus500 I just contacted customer services via the app once it was back up and running.
-
martin
(@mrtnbrph) reported
@Plus500 update quick site down what is this ****
-
Mom_of_two
(@Mom_of_two_86) reported
@Wangro09 @Plus500 Yes and the market went down very fast and lost a lot of money now
-
The Athlete Clinic
(@AthleteClinic) reported
@Plus500 is your system down for maintenance? No access from multiple devices for multiple people across data and wifi? We can't access our accounts?
-
DEEPAK
(@deeps1704) reported
@Plus500 I am not able to login into my account.