Telus Outage Report in Port Moody, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (29%)
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Wi-fi (8%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Port Moody, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, Coquitlam, Delta, Port Coquitlam, New Westminster, Pitt Meadows and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Burnaby |
Total Blackout | |
| Vancouver |
||
| Vancouver |
Internet | |
| Burnaby |
Internet | |
| Burnaby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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ABALI
(@G_ABALI_S) reported
from
Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Troy Weatherly
(@troysweather) reported
from
Delta, British Columbia
@TELUSsupport I did not realize that y'all replied to this. 13 @telus reps later they had my confirm a second piece of ID and baba-bing bada-boom, it was fixed just like that. But the crazy part was me having to explain my "issue" to every single rep that I was transferred to.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@dooksofhazard @TELUSsupport I actually love TELUS mobility support. But this thing brands do with forcing you into a circular automated help situation is frustrating when you’re already frustrated.
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Amanda S W♡
(@AmandaSW87) reported
from
Delta, British Columbia
@AmyBeeman @TELUSsupport @TELUS This actually makes me really mad. I’ve been a customer for nearly 20 yrs...&all I see is pricing going up when other companies are way less. Currently $95/m for 3Gbs of data, like wtf.😳 It’s like MURDER to me. I need to upgrade but don’t have the patience to call & negotiate.
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Cameron Maltby
(@cameronmaltby) reported
from
North Vancouver, British Columbia
@WayneFougere I got Bluecurve and got the deal, even as an existing customer. Shaw has been reliable for my tv and internet for years. I had TELUS Internet when I first moved back to Vancouver and found it unreliable. Haven’t had any problems with Shaw.
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Jessy
(@CoachDhillon) reported
from
Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Mike Klassen
(@MikeKlassen) reported
from
Vancouver, British Columbia
So my wife and I were speaking about the fact we turned down multiple requests by @TELUS reps to connect our home with fiber optic “for free” 😒 Their doubling down on Huawei tech this week makes me think we made the right call.
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We need 60 phones for a temporary facility for folx who are Recovering from COVID. Refurbished is fine, they just need to be able to contact families and friends for comfort (they will be in isolation), and staff if they need help. 🙏
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Stephanie Elizabeth
(@StephKall) reported
from
Vancouver, British Columbia
LOL @TELUS sent me a text today said it’s time to upgrade and they can help. I’ve had TELUS for years and the best they over me is $27 a month more for a two year contract 😂😂😂😂 #CustomerExperience #worst
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Janice Abbott
(@jajawoot) reported
from
Vancouver, British Columbia
Hey @TELUS We @FreeOfViolence need 65 phones for a facility for folx who are recovering from #COVIDー19. Refurbished is cool, just need to be able to contact family & friends for comfort as will be in isolation, & will make contacting staff easier, if they need help.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.
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Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Natalie Lanoville 🇨🇦 🌱
(@NatalieLanovill) reported
from
Vancouver, British Columbia
@EvaSiu21 @mtnbvan No way am I cancelling my account with @Telus... the other service providers are GARBAGE. But I DO care about the 5G issue and I bet a lot of other customers do too.
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Roses are blue My internet is down Can't work at all
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섹시한 핫도그와 박근혜와(커미)
(@yeoncomi) reported
from
Maple Ridge, British Columbia
Why ******** 5g plans and cheap phone plans are only ******* available to businesses Rogers bell telus they have better deal for the businesses
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Literally actually can’t believe that @TELUS is doing less than bare minimum right now to support customers in this crisis. Literally every other provider is waiving cell phone data overages and you’re like “we know you can’t travel so we are waiving roaming fees”. Do better.
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Aaron M
(@BBMmeEH) reported
from
Vancouver, British Columbia
When the time is right I will be switching out of @TELUS due to their poor choice of 5g provider this year 😞
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Michael C
(@Michael86286849) reported
from
North Vancouver, British Columbia
Telus sucks
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@CommonSenseSoc @TELUSsupport @CRTCeng @TELUS They won’t fix it because they want us to get fibre but our strata doesn’t want them drilling holes into the building envelopes.
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Marcrake
(@Marcrakee) reported
from
Burnaby, British Columbia
@TELUS Roses are red Violets are blue My internet is down Can't work at all
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kurtis Mucha
(@KurtisMuchaGC) reported
@Shawhelp @jsjones8 Maybe come up with a better more reliable product so you don’t have to send these lame DM requests that never solve anything. I left you guys for Telus who is arguable worse depending on the day. #INeed2DeleteMySocialMedia
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OTF ŠÃD PÁTRĮŌTŠ FÂÑ
(@kobesuperstar) reported
@kailnotkait @ShawInfo The fibre optics they use is unreal man. Shaws connection isn’t port forwarded to each individual house. Instead their transformer is on a shared network with your neighbors that’s why it’s so slow. Telus’s infrastructure allows personal connection with each house, I agree bro
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AllyGrace
(@AllyGrace78) reported
@TELUSsupport I am trying to log into a couple of apps that require Telus sign in, but our account is in my husbands name and the system will not let us link the cable account to myTelus account. How can we fix this?
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Rich Magoo
(@MagooRich) reported
@srhchn @TELUS @TELUSsupport Easy. Just cancel, then you would have saved yourself hours of calling. Not to mention the insanely long tweet. Why continue to be with a company that is so bad. Maybe its not and you're looking for freebies, trying to make the story worse then it is.
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Canadaguy
(@Canadaguy4) reported
@TELUSsupport WTF IS ANOTHER TELUS BOTT ..I DID REPLY..
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ⓑⓡⓐⓓⓓⓨ ⓑⓞⓨ▪︎😷
(@chickachickaHI) reported
@TELUS whats going on with your network connectivity in Edmonton?
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Jesse Woytas
(@JesseWoytas) reported
@Sportsnet what is up with your 4K? The game is constantly skipping, makes it frustrating to watch, my other channels thru telus are working just fine, telus is not the issue #pleaserepair
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Ian Seggie 🅙
(@IanSeggie) reported
@CTVCalgary Cause they laid off so many people and their customer service turned to crap. We just switched to Telus from Shaw last week.
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Linda Nguyen
(@lindagianguyen) reported
Ugh wi-fi and network connection from Shaw is down due to power outages... Hardly surprised. I guess it's not too late to switch to Telus soon? Thank God I have a lot of data for my phone's plan.
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kristoff
(@asapkstf) reported
telus just shat on all shaw users wow this outage is supposed to last 6 hours