Vidéotron

Vidéotron Outage Report in Lachine, Montréal, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Lachine, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Lachine, Montréal, Québec 10/31/2024 19:45

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. TV (3%)

    TV (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lachine, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Mont-Royal, Saint-Constant, Laval, Sainte-Catherine, Pierrefonds, Longueuil, Dorval, Boucherville and Châteauguay.

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City Problem Type Report Time
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal TV

Community Discussion

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Vidéotron Issues Reports Near Lachine, Québec

Latest outage, problems and issue reports in Lachine and nearby locations:

  • TheMistryUK Priesh Mistry (@TheMistryUK) reported from Dorval, Québec

    @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

  • mohaneappen mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Québec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • phosfiend Richard E Flanagan (@phosfiend) reported from Montréal, Québec

    @Videotron internet seems to be down for folks in Hudson/St lazare

  • juycer Juliana C 🏳️‍🌈 (@juycer) reported from Longueuil, Québec

    Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

  • darealityy DARRELL (@darealityy) reported from Brossard, Québec

    @NobuBergy @Videotron Damn times are hard out here!

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • CoolopolisMTL Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Québec

    @videotron no internet here at my home in NDG. Please fix

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • MissMcSilly Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Québec

    If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • jonjerkone Brommelier (@jonjerkone) reported from Westmount, Québec

    When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • MissMcSilly Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Québec

    If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • aROC_1 Andre (@aROC_1) reported

    @Videotron @Shadow_n_mind Same problem here. Guide says Jeopardy but Global feed is overriding. As it did last night. @Videotron

  • Splash_InG TTD / Spladzø (@Splash_InG) reported

    @SuperGirlKels @Z_E_R_C Videotron's service is awful so yeah Bell is the way to go

  • ErpFrontier ERP Frontier (@ErpFrontier) reported

    Just got the phone hung up in my face by @Videotron csr Louis Eric and told they will sue my mother for overcharging her a 1500 invoice. That is grade A customer service.

  • OceanNoodle Leviathan (@OceanNoodle) reported

    @Videotron Just fix the issue. The problem is from you guys, clearly (as I'm not the only customer without internet).

  • Jacob_Salloum Jacob Salloum (@Jacob_Salloum) reported

    @Videotron what’s going on Videotron?? i pay you hundreds of dollars and i don’t have internet now what horrible service i will cancel all contracts with your ****** service.

  • OnlyEphraim Ephraim (@OnlyEphraim) reported

    @Videotron Please clarify... Chat won't help me. My username and password are correct because I can log in to your website. So why do I need to call, when it's your app that isn't working... isn't giving me an error message, isn't functioning. Please explain why I need to call.

  • DunwichMelony Melony Dunwich (@DunwichMelony) reported

    @Bell We’re switching to videotron because we’re tired of crap service that often breaks while being unable to cancel services we don’t use.

  • WhippedK WhippedKream (@WhippedK) reported

    @Splash_InG @SuperGirlKels @Z_E_R_C I've had opposite experience tbh (Bell outsources their call centers and it SUCKS) but Videotron doesn't have Fiber-optic so I will never go back lmao. I have no idea though on short term wifi plans how they each work. I suggest calling them both and see what they have.

  • KasunJanet Janet Kasun (@KasunJanet) reported

    @peggy_blair @BrownKnowser To be fair, my son who lives downtown is very happy with videotron. It just didn’t work for me as I live in the country. I particularly had problems when I stopped going downtown when the pandemic started

  • ijenda44 Aime (@ijenda44) reported

    Is there someone we can really talk to when there is discrepancy in your billing, please @Videotron ?? Help line or help center isn't much helping here??