Vidéotron Outage Report in Lachine, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Lachine, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Lachine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (76%)
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Wi-fi (10%)
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Total Blackout (6%)
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TV (3%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Lachine, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Mont-Royal, Saint-Constant, Laval, Sainte-Catherine, Pierrefonds, Longueuil, Dorval, Boucherville and Châteauguay.
City | Problem Type | Report Time |
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Montréal | Wi-fi | |
Montréal | Internet | |
Montréal | Total Blackout | |
Montréal | Internet | |
Montréal | Internet | |
Montréal | TV |
Community Discussion
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Vidéotron Issues Reports Near Lachine, Québec
Latest outage, problems and issue reports in Lachine and nearby locations:
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Priesh Mistry
(@TheMistryUK) reported
from
Dorval, Québec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
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mohan eappen
(@mohaneappen) reported
from
Dollard-Des Ormeaux, Québec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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Juliana C 🏳️🌈
(@juycer) reported
from
Longueuil, Québec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
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DARRELL
(@darealityy) reported
from
Brossard, Québec
@NobuBergy @Videotron Damn times are hard out here!
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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Kristian Gravenor
(@CoolopolisMTL) reported
from
Montréal, Québec
@videotron no internet here at my home in NDG. Please fix
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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Miss McSilly | Montréal, Qc
(@MissMcSilly) reported
from
Renaud, Québec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Miss McSilly | Montréal, Qc
(@MissMcSilly) reported
from
Renaud, Québec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Andre
(@aROC_1) reported
@Videotron @Shadow_n_mind Same problem here. Guide says Jeopardy but Global feed is overriding. As it did last night. @Videotron
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TTD / Spladzø
(@Splash_InG) reported
@SuperGirlKels @Z_E_R_C Videotron's service is awful so yeah Bell is the way to go
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ERP Frontier
(@ErpFrontier) reported
Just got the phone hung up in my face by @Videotron csr Louis Eric and told they will sue my mother for overcharging her a 1500 invoice. That is grade A customer service.
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Leviathan
(@OceanNoodle) reported
@Videotron Just fix the issue. The problem is from you guys, clearly (as I'm not the only customer without internet).
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Jacob Salloum
(@Jacob_Salloum) reported
@Videotron what’s going on Videotron?? i pay you hundreds of dollars and i don’t have internet now what horrible service i will cancel all contracts with your ****** service.
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Ephraim
(@OnlyEphraim) reported
@Videotron Please clarify... Chat won't help me. My username and password are correct because I can log in to your website. So why do I need to call, when it's your app that isn't working... isn't giving me an error message, isn't functioning. Please explain why I need to call.
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Melony Dunwich
(@DunwichMelony) reported
@Bell We’re switching to videotron because we’re tired of crap service that often breaks while being unable to cancel services we don’t use.
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WhippedKream
(@WhippedK) reported
@Splash_InG @SuperGirlKels @Z_E_R_C I've had opposite experience tbh (Bell outsources their call centers and it SUCKS) but Videotron doesn't have Fiber-optic so I will never go back lmao. I have no idea though on short term wifi plans how they each work. I suggest calling them both and see what they have.
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Janet Kasun
(@KasunJanet) reported
@peggy_blair @BrownKnowser To be fair, my son who lives downtown is very happy with videotron. It just didn’t work for me as I live in the country. I particularly had problems when I stopped going downtown when the pandemic started
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Aime
(@ijenda44) reported
Is there someone we can really talk to when there is discrepancy in your billing, please @Videotron ?? Help line or help center isn't much helping here??