2K Games

2K Games Outage Map

The map below depicts the most recent cities worldwide where 2K Games users have reported problems and outages. If you are having an issue with 2K Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

2K Games users affected:


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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lexington, KY 1
Aracaju, SE 1
Fenton, MI 1
Salzwedel, Saxony-Anhalt 1
Lindlar, NRW 1
Wittenberg, Saxony-Anhalt 1
Santa Cruz de Tenerife, Canary Islands 1
Berlin, Land Berlin 1
Wollongong, NSW 1
Florianópolis, SC 1
Madrid, Comunidad de Madrid 1
Honolulu, HI 1
São Paulo, SP 1
Telde, Canary Islands 1
Tifton, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

  • bxrla yBxrla- (@bxrla) reported

    @2KSupport They can solve my problem. I have made two tickets, one 10 days ago and the other 6 days ago. The problem is that the tickets are solved but in reality they never answered me that is wrong. please help me I want to recover my build

  • Goomba_81 TheRealGlenn (@Goomba_81) reported

    @2KSupport why cant i sign in using the companion app my2k21 for switch?

  • 7Chris_P_Bacon Chrispy Bacon (@7Chris_P_Bacon) reported

    @2KSupport My Career Data is missing since sunday after my Game crashed. No answer till today. Ticket #8880770 please help me out With this issue.

  • altaccout1 alex (@altaccout1) reported

    @2KSupport I just fixed the glitch that would crash the game on launch through the epic games launcher and now all my players are gone. I had a 91 overall and it’s gone. Help

  • DosadMax Max Dosad (@DosadMax) reported

    @2KSupport why does 2k21 still stop counting over 1023 3’s made? This has been an issue for years now! Pls fix!

  • bxrla yBxrla- (@bxrla) reported

    @2KSupport can you help me with my problem please?

  • akos_szentesi Szentesi Ákos (@akos_szentesi) reported

    @altaccout1 @2KSupport How you fix that?

  • 2k21Rtb 2k21RTB (@2k21Rtb) reported

    @2KSupport @Baberto8 Did they solve your issue ?

  • AlvaroAR_97 Alvaro (@AlvaroAR_97) reported

    @ottid_uit @2KSupport I was having the same problem. Thanks!!!!

  • LennartSchwarz7 Lennart Schwarz (@LennartSchwarz7) reported

    @berkekaan_bk @2KSupport Pff. Same. Player is gone without any sign of Error

  • krogh41 krogh4 (@krogh41) reported

    @thenameisyow @2KSupport @thenameisyow have you tried as soon as you open the game then go into google, so it starts in window mode? it worked for me. i think its a problem with full screen mode atm...

  • mmphsc Mem (@mmphsc) reported

    @2KSupport please fix my issue ticket #8888997 please

  • BlootcherF OffMeRocker (@BlootcherF) reported

    @2KSupport PC players are losing their My Careers on epic games port. Crashes and the inability to launch has been going on for more than a day now. At least acknowledge the issue…

  • DxmmyGotClout_ 💯Dee💯 (@DxmmyGotClout_) reported

    @2xxBc @2KSupport Bro I got da same problem it been 2 weeks

  • niggabootysex57 i would swallow meg thee stallions phlegm (@niggabootysex57) reported

    @ottid_uit @2KSupport a permanent fix for me was Ye, I had same problem, I fixed it, follow these steps: 1.⁠Press Windows + R 2.⁠Type %appdata% and press Enter 3.⁠Find 2K Sports and go to NBA 2K21 4.⁠Open VideoSettings.cfg 5.⁠Find "WINDOWMODE" and set the 0 next to it to 2

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