2K Games Outage Map
The map below depicts the most recent cities worldwide where 2K Games users have reported problems and outages. If you are having an issue with 2K Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
2K Games users affected:
2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Troncedo, Aragon | 23 |
| Edison, NJ | 2 |
| Redding, CA | 1 |
| Concord, NC | 1 |
| Belfort, Bourgogne-Franche-Comté | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Christian
(@Poehli1997) reported
@2KSupport I checked my Ticket and it´s just an Automaticaly sent message which dosent help me at all. Just fix your game, its really irritating me.
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Lucas Rincker
(@LucasRincker) reported
@2KSupport I’m opening another ticket in reference to this ticket if I don’t receive an actual update by the end of the day. I haven’t heard anything since September 23. This is ridiculous. If you can’t fix the problem give me the VC I put into this mycareer.
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Christopher Dennis
(@chrisb5987) reported
@Rockstar801 @2KSupport I don’t get 2k.They are well aware that their game is shutting off consoles for a month now but yet their still telling you to submit a ticket.For what fix y’all game or reimburse the customers.I sent my Xbox in last week Friday and I’m sure it’ll come back turning off still😢
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Colin Goff
(@cjgoff1313) reported
@NBA2K @2KSupport so is there ever going to be a fix for players who can't make it through a game of rec?
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T2E EL Jefe 215
(@T2E_EL_Jefe_215) reported
@Beluba why does my game keep freezing and kicking me out of games after this last patch? I had no problems until this last patch. And at the rate you guys fix things I wont be able to get my last 5 levels for 40! #2k22 #heated @2KSupport @NBA2K
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Corey S
(@717Lies) reported
@NBA2K @2KSupport why does my Xbox series x still crash during rec on next gen #nba2k22 #NBA2K22forXboxSeriesXS
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T
(@Notorious_TCC) reported
@2KSupport It’s been a month. I literally never have an issue with you all and when I do I just suck it up and deal with it. I’d just like to be contacted to know if I can get refunded…
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Christopher Brown
(@Chris_brown387) reported
@2KSupport @micgr3gg808 Same thing happened to me on Xbox and I still haven’t got my build back after contacting them. It’s been almost 3 days and no response. They need to fix this!
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Hyper odd-eyes Munteki Dragon
(@munteki) reported
@2KSupport in NBA 2k22 on the Nintendo Switch version in MyCareer for All-Star games when you are going to play the All-Star Games it comes out the sortware was closed because an error occurred you can see that there is a problem with the game
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Cheech CopNrock
(@CheechCopNrock) reported
@2KSupport @DeeZyBinReel @Ronnie2K *Opens Ticket* 2k: "what error code do you get?" Me: "my game just goes to home screen or shuts off" 2k: "we are closing rhe ticket because you couldnt provide enough info" Me:😑
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Jean Pierre
(@JeanPierregen) reported
@2KSupport no, it's his problem I'm not going to wait like every year and get me, 1 month for an answer that's probably going to be a pre-recorded message that's gonna waste my time and solve nothing while I paid the most expensive version of the game and you do nothing
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Stevie DisoHands
(@StevieDiscoHand) reported
@2KSupport I cannot connect and play MyCareer in 2k21 either but can play online in any other game. There is an issue with connecting to the 2k servers specifically and haven’t received a response on my ticket. Is there no solution? Been happening for over a week.
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nobody
(@DEOKEE1) reported
@Beluba @2KSupport @Ronnie2K Yo my vibration will not work at all can y’all find a way too fix it
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Christian
(@Poehli1997) reported
@2KSupport Still not working and no help from your support. ticketID:9380872. I wont ever buy a game from 2k again. Your support sucks and the game is really bad. Who the F thought its a great Idea to make a huge map which bugs all the time? And why isnt the main focus basketball anymore?
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Mayank Raizada
(@LaProcastinator) reported
Good job @Sony @2KSupport. Your October free game is literally unplayable due to server issues.