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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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King_salaam_88
(@Sdot2307) reported
@2KSupport going to a bday party...so now if you guys request a photo, video, or some kind of cache clear I won't be here if you guys even respond soon or address It timely. now it's only gonna delay further conversations and my potential to play if the issue isn't quickly resolved
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Nando Misuraca
(@MisuracaNando) reported
@2KSupport hi. i've a problem with DNA player on nba2k23. In this case, Moses Brown, when i import it from NBAteam it results empty and when i load it in game there's nothing to see. All the players are ok for me, just Moses had this problem. Can you help me to fix it? thx
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#ForeverNE July 29th 👶🏽
(@DreadheadUnruly) reported
@2KSupport are you going to fix the face scan or not? Ticket has already been put in my thousands of people I’m sure.
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King_salaam_88
(@Sdot2307) reported
@NBA2KMovement Lost all my progress on my build after a error code dashing me...Only thing kept was my level and animations. I was a 92 and well omw to maxing my badges, so there's that..... @2KSupport is backed and hasn't responded in hrs so u know typical 2k 😒
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🕊
(@Taqzoh) reported
@2KSupport I need your help on this ticket #10703277, can you please look at it ? I didn’t receive my preorder bonus (100k VC) and I know why. I just need someone on the phone to explain the problem and solve it : can be done in french or english idc but I need help. Thanks.
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khalia taylor
(@FoF_85) reported
@NBA2K @2KSupport I have the championship Jordan edition for ps5 I can’t even play the game keep getting app or fane error
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Dom Lasher
(@DomLasher) reported
@NBA2K @2KSupport It has a pause symbol on it but I think it is glitch because there is nothing to do to unpause it
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DjDul_BKN
(@BknDjdul) reported
@2KSupport my 2k app not working , can I get some help
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XxChosenUndeadxX
(@xChosenUndead) reported
@NBA2K I got a connection error on the elevator and when I went back into my career my player was gone. I spent 165k VC to get him to an 84 and my $45 is down the drain. I want my VC back @2KSupport
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XxChosenUndeadxX
(@xChosenUndead) reported
@2KSupport I got a connection error on the elevator and when I went back into my career my player was gone. I spent 165k VC to get him to an 84 and my $45 is down the drain. I want my VC back @2KSupport
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Christian Beard
(@Cbrizzle346) reported
@2KSupport And I’m still waiting….how would I go about getting a refund if you don’t fix this, cause I can’t play half the game right now?? @2KSupport
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deeszz
(@jokerderren) reported
@YeahSidney @2KSupport @Leb02106150 You got it fix ?
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🇵🇷/🇲🇽
(@3nano03) reported
@2KSupport I had made a password to login, but the site didn’t want to login, is there a different way?
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Dennis Wade See
(@WadePain20) reported
@2KSupport so ps5 NBA 2k23 keeps crashing to the black Sony screen saying report to Sony for the issue. I get to half time and the game crashes. I deleted the game and reinstalled it. Any ideas of why this is happening
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Pongus
(@PongusTT) reported
@2KSupport I submitted one but I forgot to sign in so I submitted another one signed in. I've messaged three times in the support chat
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Brisxi
(@Brisxi_) reported
@2KSupport I changed my email linked to the game and still have not received my NBA League Pass code. Is it just taking a while to distribute or is there and issue?
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Isaac Chapman
(@IsaacCh13671977) reported
@2KSupport just got kicked out of park with an error code and reset all my progress to a 60 smh. All my badges and overall is gone. Fix the game! my ticket number - 10704384
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Fuzion_FGC
(@A_THE_GREAT1987) reported
@2KSupport hey your MyNBA2K23 app is not working for iPhone users or I don’t think it’s working at all it won’t let us sign in
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Masonierek
(@masonierek) reported
@2K @midnightsuns Please change the appearance of the cards so that the tier is marked with a specific shape. There are people who have trouble distinguish between colors!
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Niko
(@JB_Money2k) reported
@KingJulz64 @2KSupport it is a 2k problem they need to patch because I know several others including myself having the same issue.. everything else works fine but 2k23 turns my whole ps5 off 15 to 20 min in game when im in the park or city
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King_salaam_88
(@Sdot2307) reported
@2KSupport Lost all my progress on my build after a error code dashing me...Only thing kept was my level and animations. Was a 92 and well omw to maxing my badges smh #10702180
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THE GOD BIG 7
(@TheGodBig7) reported
@Andygoldsmith7 @2KSupport I really need them to fix it
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Rami El safoury
(@RSafoury) reported
@2KSupport @thouxanbandkev I have submitted a ticket yesterday i know yall wont reply just fix the facescan app ffs
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Rami El safoury
(@RSafoury) reported
@2KSupport Im still waiting on an answer on the Email cant login the mynba app ticket number. 10692329. @2KSupport
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🇵🇷/🇲🇽
(@3nano03) reported
@2KSupport My ticket #10695961 please fix this!!
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Rupt
(@rupt_smd) reported
@NBA2K @2KSupport My console still cashing after my game updated please fix the issues 👎👎👎
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carter
(@carter43941918) reported
@2KSupport @NBA2K I have the error code glitch I have been waiting 14 hours for y'all to fix it how much longer do I need to wait
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Cap Stopper
(@CapStopper) reported
@2KSupport @realmoisttoilet Stop lying . Fix the face scan dummy
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O B A N 🏡🔥
(@alllden__) reported
@2KSupport Are you able to shed light on the face scan issue that people are having on iOS? I am curious as to what the root cause of the issue is. (I do have a ticket for this issue [10693798] but figured I’d ask since it appears a lot of people are experiencing this. Thank you.
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dj
(@realmoisttoilet) reported
@2KSupport @2k support everytime I try to put a new badge on my player it error codes it says it cannot connect !?