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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Baby Snap
(@imsnapp) reported
@dripyjuixe @NBA2K @2KSupport 2k support does nothing but have you wait 5-24 hours just to tell you they can only help if you have a save file error and refuse to give you back your vc even though it’s they fault you lost it in the first place.
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ya mothers burner
(@YaMothersBurner) reported
@2KSupport worst support team to ever exist has been 2 days since i submitted a ticket and got the most basic answer from support still haven’t resolved my problem. sick of this ****** *** game ever ******* year
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john
(@john12294739) reported
@2KSupport ticket 10713350 can you please address it. a glitch on your game, just wasted 50$
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Demetrius DeMarcus
(@Demetrius121106) reported
Everytime i play a myteam game i get error code c3854bcc @2KSupport
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Josh Stewart
(@JoshStewart_1) reported
@Djohnson13_ @2KSupport why am I getting badges and when I equip them it gives me an error code and takes away my progress and badges
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King_salaam_88
(@Sdot2307) reported
@damon_banks3 @2KSupport Hopefully ull have better luck den mw..me... have the same issue and been waiting 15hrs smh
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Forever Young
(@BigMar216) reported
@2KSupport fix the my2k app
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RealPoorSport6989
(@PoorSport6989) reported
@2KSupport 2k support says it’s a Microsoft issue and Microsoft says it’s y’all. This is crazy
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Mike
(@SolerMike) reported
@2KSupport having issues with my download. Paid for it, it’s not showing up on Queue. Help please.
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King_salaam_88
(@Sdot2307) reported
@damon_banks3 @2KSupport Hopefully ull have better luck den me..I've been waiting 15hrs with no response for the same issue
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🚨El Bandera Roja
(@LeGoatJamesJr) reported
@NBA2K_MyTEAM @2KSupport @Ronnie2K keep getting error codes out of triple threat and clutch time after winning the game and not getting credit or getting a LOSS
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Ewan
(@518skinnydick) reported
@NBA2K_MyTEAM @Floki5000 @2KSupport it’s giving me an error code and taking mad long to load my team challenges
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Baby Snap
(@imsnapp) reported
@Joe67307817 @2KSupport 2k support does nothing but have you wait 5-24 hours just to tell you they can only help if you have a save file error and refuse to give you back your vc even though it’s they fault you lost it in the first place.
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Chase
(@ChaseBleach) reported
Hey @Beluba @2KSupport, There's been problems when exiting NBA games where I won't get any of my badge progress or VC. This only happens when an error code pops up after completing the game. The game still finishes and I get MyPoints progress but would hope this is fixed soon.
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KJ1992
(@KJ19921) reported
@2KSupport @NBA2K why is it that my system keeps getting shutdown randomly while I'm in the middle of games? FIX IT!!!
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saajaye3
(@saajaye3) reported
@2KSupport @RossWalker1998 @2KSupport, can you please help me. I’ve already submitted a ticket and everything nd I haven’t been contacted yet , could you guys explain to me why I’ve been getting the “2k servers aren’t available right now, try again later” error. I’ve been getting the error since 2k22…
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𝙇𝙤𝙣𝙚𝙡𝙮𝙛𝙖𝙣𝙨..
(@WholeLo11a_Cap) reported
@2KSupport I submitted it. How long do you think it will take to get a response/fix?
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Internet Troll
(@CincyBoy23) reported
@2KSupport @2KSupport I just played 2 mycareer games and they haven’t given me any progress. I tried to add a badge point and it gave me an error then took away my badge points and experience. Are y’all aware of this? (2k23 next gen Xbox series x)
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Donnie rego
(@yer_donnie) reported
@2KSupport FIX PRO AM MATCHMAKING I CANT PLAY WITH MY 5 IT DOESNT LET HALF OF US GET INTO THE GAME
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replika‼️☘️
(@RealReplika_) reported
@2KSupport Any update on the no salary glitch?
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꧁Pooda 🧸
(@OohthatsC4) reported
Yo @2k why does internet have anything to do with Career (NBA) games . Tired of restarting the whole game cuz a connection issue
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ChopLife
(@EPainDemm) reported
@2KSupport hello, my mynba2k23 app won’t let me sign in to my account and I therefore can’t do my face scan. I’ve already filed a ticket but not response yet?
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Anthony Ferguson
(@Anth4001001994) reported
(#10712845) @2KSupport this is my ticket number for my problem.
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FrankTheTankFitness
(@FrankTheTankFit) reported
Not playing My Career til the face scan app work… So @2KSupport please fix this expeditiously…
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Jeanpaul47
(@Shinobikakashi2) reported
@Champagnedrew6 @jonkushington @2KSupport nah bro it isn’t because of ur router it’s because the game is trash i have the same problem
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xHqrden
(@xHqrdenn) reported
@2KSupport @NBA2K_MyTEAM please fix **********, I've versed the hornets 5 times bc I get error coded after I win every time
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Tomas2k
(@Tomas2k23) reported
@deeznutinumout @2KSupport Yeah they said at the moment the same sort of issues are happening to people and they’re still working on it to solve. I asked them for refunds but they said since the game came out recently they are not allowed to give out VC. It’s so dumb tho like just give my **** back smh
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Scymeaka
(@Scymeaka) reported
@2KSupport THIS MAKES NO SINCE ITS BEEN OVER 24 HOURS AND NO RESOLUTION. No ONE HAS LOOK AT MY TICKET. I KNOW WE ALL ARE HAVING A ISSUE BUT THE TICKETS SHOULD BE LOOKED IN THE ORDER THEY WAS SERVED. THIS RIDICULOUS AND IM STARTING TO WANT MY MONEY BACK SMFH
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Internet Troll
(@CincyBoy23) reported
@2KSupport I just played 2 mycareer games and they haven’t given me any progress. I tried to add a badge point and it gave me an error then took away my badge points and experience. Are y’all aware of this? (2k23 next gen Xbox series x)
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Dem 𐌅𐌕𐌅
(@NotDemee) reported
@austinbriley21 @2KSupport You find a fix ?