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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Akeno
(@xoAkenoo) reported
@2KSupport Yes #9214871 . Was able to do the network troubleshooting, but issue is still not resolved😔
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Lily and Luna Daddy ♏️♊️♐
(@donnydon202) reported
@2KSupport I did everything I was told to do about my character and the issue is still not fixed?
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tony
(@chitony10) reported
@NBA2K I went from dashboarding when my game was in the menu in my career. After the patch now my whole console cuts off when I try to play rec, warehouse, or city games. my first build getting error coded smh I spent over $150 on vc alone I can't even grind the game @2KSupport
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Branden
(@greeninurteeth) reported
@NBA2K_MyTEAM @2KSupport Can you respond to my ticket I can’t even play mycarrer because of a glitch
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Liam Reid
(@18hitz) reported
@2KSupport I submitted a ticket and still haven’t been responded too and I just got 2k and The game deleted my player when I left an online myleague can someone fix this
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Script284
(@script284) reported
@2KSupport bro pls help it’s going on 4 days now and I still can’t get into my career. This dude AL is no help and keeps giving “connection solutions” that don’t work and I’ve already tried. The game freezes when I launch my main MyCareer file it’s a development issue. #9206329
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Bmorexgang52x20
(@bmorexgang52x20) reported
@2KSupport @mjcastro_ They won't get back to you. They'll just keep telling you to wait. I had an issue with last years game and they never responded. I'm having the same issue with my career this year and won't even bother opening a ticket. They don't care about their customers
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Stino
(@reaqcelestino) reported
@2KSupport I keep getting contacting 2k sports server after first g-league game and if I quit it brings me back to the same game. I have played this same game twice now. Whats the problem?
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Addai Judah Israel
(@AddaiJudah) reported
@2KSupport @Ronnie2K when in the *** is yall dropping the update to fix the myplayer situation... its over a 1000 people going thru the same bullshit with ricky in the apartment come on now i paid $105.99 for this bullshit
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Clammy
(@ClammySM) reported
@2KSupport I keep getting Error Code 6f8ce31b when trying to join the city with my build. However every other build works. Please help I have already put 85k VC into this build and I’m just tryna play
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Jay Lemell
(@JayLemell1) reported
@The_RealMonstah @2KSupport @2KSupport I’m having the same problem with same quest it won’t let me play MyCareer and I submitted a ticket . Gt: I Am Jiren
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rez
(@thaboyrez) reported
@2KSupport @2KSupport How long Ive been waiting for this issue to be resolved for days
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MFFL
(@GOATEDmavs) reported
@NBA2K @2KSupport @Beluba so when we getting that ai defense in my career nerf? With all due to anfernee simons, he shouldn’t be clamping me up on pro mode. Please fix this, I’m tryna enjoy this aspect of the game and most of the community agrees with me. #NBA
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Gary Wright
(@gwright1987) reported
@2KSupport Hello, I had the quest for “go shirtless” with ATM active, and now it has disappeared from my quest feed. Please fix as I want my player shirtless
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Champ Dont Play™️
(@ChampDontPlay) reported
What in the hell is error code 6f8ce31b i can’t even load up in the city @2KSupport
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M
(@M20622783) reported
@mrmike501 @NBA2K @2KSupport Was the problem resolved? Having same problem
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GentLyfe🎶
(@JarvisJacob) reported
@2KSupport submitted a ticket this morning @ 9 still have heard back or resolved the issue
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Orlando Mcfadden
(@35th_projects) reported
@2KSupport @TrulyJustBetter We opened tickets y’all know that stop replying with that fix this talk to Ricky glitch ****!!!!!!
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Ebru Akıl
(@EbruAkl9) reported
@fer_weezer @2KSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cybersupport198 on Twitter,he was the one who got me back into my account he will help you with your account
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Script284
(@script284) reported
@2KSupport bro pls help it’s going on 4 days now and I still can’t get into my career. This dude AL is no help and keeps giving “connection solutions” that don’t work and I’ve already tried. The game freezes when I launch my main MyCareer file it’s a development issue. #9198197
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Clammy
(@ClammySM) reported
@2KSupport on my main build every time I try to join the city I get Error Code: 6f8ce31b. However I can use any other build. Please help me I done put up 85k VC in this man…
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toyin_around
(@around_toyin) reported
@25jc2006 @2KSupport This seems like a larger issue with no end in sight for those experiencing it. Can you pin something to your page to let us know what's going on? Been 4 days without a resolution. What was the point of preordering????
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Mark 🚦
(@SLUMPxGOD) reported
@Lonniedoe @2KSupport Horrible launch. Too many error codes, no face scan, and squad invites work when they want to
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Charlie | 𝖎𝕭𝖆𝖑𝖑
(@CB13) reported
Back on Xbox until I figure out why my 2K Keeps getting dashed with a reporting error ever 5 minutes @2KSupport can you please help
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NoledgeSpvce
(@NSpvce) reported
@2KSupport request # 9211671 my issue has yet to be resolved. I cannot access my primary myplayer build without getting error coded.
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Kei flair
(@FlairKei) reported
@2KSupport come on... fix the Kendrick Perkins quest bug... I can’t even play my career...😤
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Skylar Christensen
(@SkylarChristen2) reported
@2KSupport I’ve been having the same problem for 3 days now. I can’t redeem any of my ascension boards because it keeps crashing. I have a ticket open #9179909 no one has updated me in 2 days. I’m on switch and people that are also on switch are having this problem as well.
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bSTACK1N
(@bSTACK1N) reported
@NBA2K @2KSupport Just when things were going great... my MyCareer file will not load. Just sits on the loading screen, never freezes. I've left it up to an hour; no change. Restored cloud file; no change...Need an immediate fix. Ticket has been entered #vclost #NBA2K22
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BigQ74
(@thequan74) reported
@2KSupport y’all fixing the server lag or what it’s absolutely atrocious! #NBA2K22
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DabEnt
(@swaggydab) reported
@2KSupport I sent a picture of the problem I’m waiting on a reply back