2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (100%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Online Play	1 month ago
Paris	Sign in	3 months ago
Montilliers	Sign in	3 months ago
Cumbernauld	Matchmaking	4 months ago
Flat Rock	Matchmaking	4 months ago
Columbus	Sign in	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Xavier Sanchez (@YupThatsVier) reported 57 seconds ago

  @2K can please fix the matchup system on rec

• 
  Toby1jabroni (@toby1jabroni) reported 9 minutes ago

  @2K the latest weekly tower in WWE 2k26 MyFaction is broken. I'm currently 2 hours into the final triple threat match and it's simply not possible to win. Please patch.

• 
  𝕵𝖔𝖘𝖍𝖎𝖊𝕹𝖆𝖙𝖎𝖔𝖓 (@NationJoshie) reported 10 minutes ago

  @CornellGunter_ @2K @WWEgames ok this move is still in the games but you can't assign it as a finisher or signature .... Could y'all please fix that to where we could use it as a finisher or signature again 🙏

• 
  𝙆𝙮𝙧𝙧𝙤 (@iKyrro) reported 14 minutes ago

  @CornellGunter_ @2KSupport Seeing how 2K Support did nothing last year to rectify when patches caused issues (on the top of my head, 1.18 specifically with the Invisible Custom Images) I wouldn't get my hopes up that they will be able to revert progress *cue the Clear Cache to fix every issue support msg*

• 
  alan skelly (@breezyskells) reported 15 minutes ago

  @TbellyHq @2K Might be more compelx than the devs thought. We still have 2 dlcs to come though therefore maybe a patch is coming to fix the issue and maybe some sorry

• 
  dadecountyspam (@dadecountyandy) reported 15 minutes ago

  @YoClumzei @2K We don’t want this glitch *** dribbles move who’s we lol

• 
  Aren Jamir (@ArenJ61183) reported 18 minutes ago

  @NBA2KMobile @2KMobile @2KSupport this buffering issue is getting ridiculous. Since the Hometown Heroes update, the network icon pops up after every 2–3 menu changes AND during games, making me unable to play properly. My internet is fine. Please fix this. ID: 1000096970536

• 
  Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported 18 minutes ago

  @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem we're it just cuts out when I press square to read something and when back in the game no sound. The sound on the ps dashboard is OK, just when playing this particular game. Changed the different audio settings on ps5 system to no avail. Having to do a complete restart of the system and the game sound is OK, for how long though.....

• 
  Reginald (@RegOfficiall) reported 19 minutes ago

  Can y’all fix fix it for Xbox series x? @2KSupport

• 
  The Thing (@BradBetteridge) reported 19 minutes ago

  @HomeLmc622 @WWEgames @2KSupport You’re definitely not alone. I’ve been locked out for days and tried EVERYTHING — cache clear, full uninstall/reinstall, etc. 2K have admitted Patch 1.15 is causing crashes but still have no timeframe for a fix.

• 
  Identité (@bannedx333) reported 19 minutes ago

  @Saucy0ntherun @2KSupport @Ronnie2K BROO IVE GOT THE SAME PROBLEM I HAVENT BEEN ABLE TO FINISH A REC GAME SINCE THE GAME DROPPED

• 
  Bishop. (@KingBishoop) reported 21 minutes ago

  This issue has yet to be resolved by the way. Instead, 2K Support has had me send around 6 videos of the loading screen, and has passed my issue along to a total of 8 people with ZERO results, all of this within a span of a month. I’m done. I’ll deal with the issue, and figure it out myself. @2KSupport @CornellGunter_

• 
  Clarence Wilson (@TheClarenceExp) reported 23 minutes ago

  @CornellGunter_ @WWEgames @2KSupport is that patch to fix the online servers for Xbox and PlayStation gonna be up today so the game can stop crashing I really want a chance to get those persona cards in my faction

• 
  Weezie (@Weeziedaman) reported 24 minutes ago

  This company is money hungry they don't respond to messages. Gives you the run around in AI. And doesn't fix the issues. Like losing your whole profile and everything you've unlocked. @2KSupport

• 
  GamerGuy93 (@gamerxguy1993) reported 24 minutes ago

  @xboxx_hashem @mafiagame @2K They didn't use smart delivery. Any game that doesn't use it has had this problem.

• 
  thtMrMiracle (@HomeLmc622) reported 25 minutes ago

  @WWEgames @2KSupport can we get some answers on if anything is getting done with PlayStation players getting booted out of the game at the title screen?! I’ve uninstalled and installed x amount of times, restarted my PS5 and still not working. I just want to play the game

• 
  DDSZN (@DemarioSZN) reported 25 minutes ago

  42 mins spamming connect closing app etc fix ur ****** game @2K @NBA2K @Ronnie2K

• 
  Nimbus Cloud (@NimbusCl0udYT) reported 26 minutes ago

  @Beluba @2K @NBA2K I got banned for getting kicked outta game. Can we fix this?

• 
  CoochieMane (@imcoochiemane) reported 27 minutes ago

  @2KSupport yo I keep getting an error that says “you’re not allowed on this server” and then it gives me a quit and now I’m banned for half an hour

• 
  DropDeadQ (@Gbe_quentin) reported 27 minutes ago

  @Beluba @Ronnie2K @2k this isn’t a contest issue i lost like this last night fix the game

• 
  Leilend H (@Leilends_wrld) reported 32 minutes ago

  not even gone lie. @2K @Ronnie2K gotta fix the shooting. there’s no way that i have a 90 3 point and my green is still so small like i had a 94 3 on 26 and i greened every single shot 😑

• 
  George Savage (@SavageG81) reported 32 minutes ago

  @JasonCotto44122 @KASHMONEYJ1 Same @2KSupport please fix the problem pass issue it won’t let me purchase it.

• 
  Pablo Pledgescobar (@MrSuperJay) reported 36 minutes ago

  I just wanna hoop man. All these stability issues are annoying as ****. @2KSupport

• 
  Swaggy_Hotep (@Patternshifter1) reported 38 minutes ago

  I played the game for 3 hours for a lan cable and kept getting error coded out the rec with double xp @2KSupport can I get my double xp and rep?

• 
  👻🎃DevHausen 🎃👻 (@DaHorrorFiend) reported 39 minutes ago

  @MarkinOut @WWEgames @2KSupport Really? I haven’t experienced this issue and I’m on PS5. It must just be affecting some

• 
  The Thing (@BradBetteridge) reported 39 minutes ago

  @JIMMYSHAKES23 @CornellGunter_ I’ve been fighting @2KSupport over this for days. They’ve admitted the Patch 1.15 crashes are being investigated, but have ZERO timeframe for a fix and ZERO answers about compensation, missed MyFACTION content, Persona unlocks or Ringside Pass progress.

• 
  Daryl Cyrus Jr (@DarylCyrusJr) reported 41 minutes ago

  @2KSupport please give Ps5 and X Box users an update on how you will fix the game

• 
  Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported 51 minutes ago

  @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem where it just cuts out when I press square to read something, when back in game no sound. Doing a complete restart of the system makes it sound OK, for how long though, will this get fxd?

• 
  Kevin (@KRay136) reported 54 minutes ago

  @HeatvsHaters @NBA2K @2K FIX THIS BLATANT DISRESPECT RIGHT NOW You all & everyone on Earth know Bam is at least a 90.

• 
  Julian Bourbeau (@bourbeau_julian) reported 55 minutes ago

  @NBA2K And we can’t login to it it’s stuck at a loading screen please help @NBA2K @2KSupport