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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Problems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (50%)
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Sign in (30%)
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Matchmaking (10%)
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Game Crash (10%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Online Play | ||
| Online Play | ||
| Online Play | ||
| Sign in | ||
| Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Gmoney10
(@Gmoney108) reported
@JairusTwin @PoorBoyOnline @2KSupport I feel like this is a big issue so they should
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Catawba Dean of Stu.
(@CatUDeanStudent) reported
@2KSupport What about glitch with week 6 limited not working?
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Matt
(@MMartinSO4) reported
@2KSupport @NBumbury Did you get a fix? I can’t get in either?
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2 CUPS
(@2CuppinByrd) reported
@2K if the next update ain’t a server fix just stop updating.... y’all can keep it
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HarveyH_HarvHustle
(@HarveyH_HHP) reported
You put another half *** game out and on a whole new console. Not one park game without chop and lag. My equipment and internet is NOT the problem, its your trash *** servers!!! 👎🏼 @NBA2K @2K @2KSupport
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kingmelqui
(@kingmelqui2) reported
I’ve deleted 2k I’ve reset my Xbox I’ve delete the data I’ve called Microsoft I checked my internet connection I’ve done everything and it keeps giving me a error code 7d1cdfe7 @2KSupport
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F/A Dookie
(@MLGLacrea) reported
@Ronnie2K @2KSupport Y’all some PS5 **** suckers! Fix Your broke *** game !!!
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Ryan Carter
(@RyanCarter314) reported
@2KSupport FIX YOUR GAME! I just beat a warehouse objective twice & I’m not getting credit because it says thank you for playing puma event when I leave the warehouse. Game is trash. #MAKE2KFUNAGAIN
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Johnny💚®
(@johnny1prince) reported
@2KSupport can yall fix the mamba mentality badge
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Donta Archer
(@tadonarcher) reported
I'm so piss I thought @2KSupport @2K fix this issue I finish my my career mode game and I didnt recieved no badge points or no attributes points the updates ya did didnt fix so please fix it!!
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Sneakers_OnDeckLA.1
(@Dennis76048434) reported
@NBA2K_MyTEAM @2KSupport What the about the issue with the game freezing at 70 percent when playing online. I’ve had this game since it came out and can’t get pass JV division because tier 3 keeps getting stuck loading at 70 percent. When is this issue going to get fixed. I feel ripped off.
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Filippo Poselli
(@teknofilo82) reported
@2KSupport @Ronnie2K @Beluba it is shameful that on next gen, in 2020, you are not able to have at least decent servers for online versus mode. the only game with disastrous lag
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AntDaMan “iSauce”
(@zildjianboy25) reported
So @2KSupport done stopped replying to an issue cause by them. I can’t believe how trash their service is smfh
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Cactus Jack Sent Me
(@the_wardin_) reported
@2KSupport I got an email saying my issue was sent to the development team. How long do I have to wait to hear back from them? It’s been three days so far. Ticket number is 7433728
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Diimez🦍
(@TheRealDiimez_) reported
@2KSupport My problem still not fix it been a week order #7417021
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Ronald Gearhart
(@RonaldGearhart9) reported
@2KSupport @Bcarl6 Same issue put in a ticket 4 days ago no response
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Aaron haswell
(@azzahaswell) reported
@Farroz__ @2KSupport same here for me. some games are fine others just lag to hell
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Paterno Oracion
(@OracionPaterno) reported
@GoatReagan @NBA2K_MyTEAM They don’t do that. I’ve been playing MyTeam w/ contracts since 2k17 and I lost games when it just hangs and errors by the time to collect my MT points. @2KSupport said they can’t do anything for the contracts. Even if I sent them a video clip of what happened
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kbandz...💧✍🏾.
(@kbandz24) reported
@2KSupport Fix the error code problem on 2k21 current gen.
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AyoKingShaun901
(@AShaun901) reported
@2KSupport My Rec & Park stats are not calculated correctly on my 2k phone but are correct on VIP Stats ..... PLEASE FIX THIS GAME
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kingmelqui
(@kingmelqui2) reported
I’ve deleted 2k I’ve reset my Xbox I’ve delete the data I’ve called Microsoft I checked my internet connection I’ve done everything and it keeps giving me a error code 7d1cdfe7 after kicking me out of every online game. I have good connection so I’m confused @2KSupport
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corcav22
(@corcav22) reported
@2KSupport Three separate issues. That's what I was trying to explain. Should I resubmit the other tickets? Face scan, zion rewards, myplayer progress. These are not the same issue and are no way related.
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Gmoney10
(@Gmoney108) reported
@JairusTwin @PoorBoyOnline @2KSupport True and they got a whole bunch of other issues but maybe with the choppiness in the park they address this issue as well
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DameTime2k21
(@time2k21) reported
@NBA2K_MyTEAM Just happened to me even though it is supposedly "fixed", wiping out 40 LaMelo layups and 8 steals. @2KSupport how do you plan to rectify this problem with all these players losing stats they've accumulated?
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Trevor
(@Trevor95414115) reported
@2KSupport today my ps5 did that save sync issue, it reset MyCareer back to draft day which is fine but my problem now is I can't accept payment incentives from endorsements, it just stays at that saving to 2k servers with the quit option. Is there a fix to this?
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Todd Davis
(@TD_Creative) reported
Has the lag on the courts in the city been fixed yet on Xbox? @2KSupport @xbox
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Sam Beckman
(@2kSPB) reported
hey @2KSupport when i load in my career, my guy looks nothing like i made him looks like a generic character 2k21 next gen fix the game
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Mxtro 🅙
(@xMxtro_) reported
I keep loading into parks by myself and lagging out of them with a error code @2KSupport
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Tony Bowyer
(@kobeandodom) reported
@2KSupport Me and my friends all just started getting an error code that kicks us out The City on NBA 2K21 on Xbox Series X. Error code is 727e66ac.
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chad fowler
(@chadfowler1) reported
@2KSupport can y'all fix the lag spike in the park either offense or defense, killing the game for me