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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (78%)
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Sign in (22%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Sign in | |
 Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Johnson
(@DocDorden) reported
Soooo @2KSupport gonna fix your ****?
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Josito
(@JositoAlvz) reported
@2KSupport I couldn't follow those steps to fix. I have a ticket open for 12 hours
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Jerrychc
(@Jerrychc1231) reported
@2KSupport @Daryllwee1 This happened to everyone you bum fix your broken *** game please
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Johnny Devonte Qage
(@its_JE_yall) reported
@2KSupport @naptownslime They won’t fix it or reimburse you. My issue has been going on since January and now they just keep closing my tickets and ignoring my replies
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Zhuoyue Tian
(@JoeyZhuoyue) reported
@2KSupport Could you please have a look into #8615960? I got the same issue with save file corrupted like many others do
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Jesse Goddard
(@Jessekgoddard) reported
@CivGame back to playing Civ V because of @2K launcher issues. @2KSupport any idea when this issue will be fixed
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Michael K Garrett
(@dittyme) reported
@Ronnie2K @2KSupport Money-Mike1974 my park rep has been frozen at 100% for 4 days now! What is the fix, i wanna take my shirt off!
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Josh
(@AbrasiveJosh) reported
Hey @2KSupport @NBA2K Eat a bag of *****. I enjoy how your 35 GB update is entirely dedicated to this MyTeam garbage because no matter how many times fans complain about MyLeague you will never fix this badly broken mode.
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Wuinns Burner
(@wuinnsomegames) reported
@2KSupport @NBA2K please fix your match making for Rec it’s actually atrocious. I’m sick and tired of getting 2 AI players to start every game. At least start me with a full 5. It’s frustrating cause we pay money for a broken game
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Nils
(@Kooompi) reported
@porkjus @2KSupport i had the same problem too. now the game got a update again, and now everything works again like before.
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Arjay Villarosa, RJ
(@rjvvillarosa) reported
@2KSupport please look on to the issue on borderlands 3 platform pc, @EpicGames, season pass 2 owner have no the Disciples of the Vault cosmetic packs.
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Papa Bless
(@ItsPapaBless) reported
@2KSupport I am not sure a support ticket will help considering the mass amount of people having an issue with this
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toxic4L
(@l_toxic4) reported
@2KSupport hello my #8573194 still waiting for help PLEASE HELP ME I been waiting for a long time my 2k21 next gen will not let me get in my career it keep saying error code I put the error code in and it says it’s doesn’t recognize it please help I really want to play my game
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paolo
(@paolo89062542) reported
@2KSupport #8614418 thank you! It’s just frustrating because I was about to advance to in teir AND receive the Pink diamond reward box but my 11 wins (6 hours of play) were made void by 2k server issues and error codes. I hope I can get a solution similar to that provided not too long ago
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FLY $HIT ONLY
(@RODFLYAF) reported
@2KSupport fix y’all game I just made a new dude played through college got drafted then I get an error code now I have to start over this **** is getting outta hand
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Hubba
(@iamtylerparham) reported
Well @2KSupport since you haven’t fixed the issue my solution is this. Since I don’t get to play no one does. Mass shutdown in 15 mins. I warned you
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moneymanseth
(@moneymanseth2) reported
@2KSupport hey you guys I’m experiencing an issue getting into my account on nba 2k21 ps5 next gen everytime I try to login it says unable to synchronize your user profile information. Can you help?
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🧑🏼💻
(@gundontjam) reported
@2KSupport hey can you tell me what going on with my issue the number is #8611442
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B. Robert
(@compguy1983) reported
@SchneiderJrmy1 @2KSupport You are definitely not the only one. It has completely broken Xcom2 AND Civilization 6 for many people. The real fix would be to simply roll back this useless launcher, but they'll never do that.
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DarkBunnykins
(@DarkBunnykins) reported
@2K I'm really frustrated with @CivGame support. The game has been stopping and freezing and support suggested I just declare war on whatever civ is causing the game to crash? It's a strategy game...
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paolo
(@paolo89062542) reported
@2KSupport Is there any way to get a more specific estimate? I’ve avoided playing the game at all since the error code in case that makes it easier for you to apply a solution
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Shade Bedlam
(@Reventrant) reported
@FiraxisGames @2KSupport The game launches fine but recognizes none of my DLC and the 2K Account icon in the bottom right of the screen says "Offline". I can't find a way to login to get it "Online".
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JGS200115
(@JAVICHU152001) reported
@NBA2K_MyTEAM @obitoppin1 I've just put the locker code and I the locker got the conexxion error @2KSupport
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Aidan
(@wreckedcloud02) reported
@NBA2K_MyTEAM @obitoppin1 I just put it in and it gave me an error code. So I put the code back in and it said I already redeemed the card. I need 2ksupport
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Ak
(@AkashBa65371473) reported
@2KSupport can u like fix the 3 achievements from Bounty of blood dlc..Jesus I wrote a ticket and it was no help..it's like the devs don't even care what happens to the game
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Rhett Brown
(@kable_18) reported
@2KSupport Hey guys, I updated my NBA 2K21 on PC today and now all of files are saying corrupted?? Is there a way to fix that?? I'm unistalling and reinstalling the game now but I'm worried my 500+ hour grind just went to nothing.
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FangtheFluffy
(@ButtonMash_) reported
@2KSupport No because i really don't have time to and I will just have to wait for a driver update in all likelihood as I changed nothing so I won't be able to fix it on my end.
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JOHNMARSTON
(@JOHNMARSTON1005) reported
@2K @2KSupport i didnt get tommy's suit and car in mafia 2 and mafia 3 and i heard its a bug but are you guys still trying to fix it????
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Iberaí
(@oiberai) reported
@Borderlands @2K Could you please, please fix the @&%$ launcher on steam? Can't play anything, and its been days already 😡
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Collin CQ Quinn
(@CQCOLLIN) reported
@2KSupport The last couple days i have had issues with playing park games and right before i start a game i get disconnected. I checked my internet and it's fine so i don't know what it could be