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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (88%)
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Sign in (13%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play | |
| Redding |
Online Play | |
| Concord |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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(@jclark5on2) reported
@2KSupport Why do I keep lagging out before the game starts bru
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Ijika
(@IjikaElMofle) reported
@2KSupport @2KSupport 3 mycareer files already disappeared TODAY in my mycareer . Fix this pleaseeeeeee. #8928610
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Kapital P
(@Krispy_Burnz) reported
@2KSupport hello I am having an issue in my career where all sound is muted while my player is inside practice facility. It’s so distracting that I have abandoned mycareer mode. Can you guys doing any at all? have quite a bit of money invested on a supposed triple A experience
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Kamil Genç
(@qualkamil) reported
@2KSupport @CivGame I have still an issue about Civ6 online feature at PS4. I tried every possibility and suggestion given from the supporter at support tickets. Still can't using the features that I fully paid for. You guys making me start to thin that I spend my cash to nothing
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fatih mandalina
(@fatihmandalina6) reported
@2KSupport I'm really tired, can you solve my problem now I'm so bored of writing #8901459
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Darkmen43
(@darkmen43) reported
@2KSupport can i open a ticket on how awfully bad this 2k support service is?
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BussinClipz
(@SoRaspyBoss) reported
@2K @Beluba @Ronnie2K fix this next gen bullshit there are people ******* playing the still updating this last gen ****** while the mofos on the next gen dealing with this ******* trash where are the contest where is being award for playing good defense fix this broken game
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Pierre Pendergrass
(@Frenchie615) reported
@2KSupport I've been waiting a week for ticket #8907447 to get fixed. I've only played cpu in spotlight challeges and get banned, either fix or refund the money I paid for a game I can't play
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JojoWRLD—
(@BeLxcid) reported
@2KSupport I got my account error coded how do I fix this I sent my ticket yesterday and I still haven’t gotten it fixed 2K can you please help like I spent 100+ dollars on my account making builds and all of that stuff
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Fabian
(@ssh_carti) reported
@2KSupport Hello 2k support can you guys check out my ticket #8922172 I keep getting a black screen every time I click on my myplayer (perimeter lock) to try and load in. It could have something to do with mycareer because after I simmed to a new season the issue started
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D4RK
(@ShadowKingOkage) reported
@2KSupport i have my ticket number i need help on this problem i have and i’ve been waiting since yesterday
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welsh sathweyr
(@sathweyr) reported
@2KSupport its been 12 days when will you activate your live support chat? you clearly don't respond to tickets that have been submitted its been a day since i made a ticket about my issue with mycareer missing save missing.
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Ghostridealferd
(@ghostridealferd) reported
@2KSupport hey @2KSupport how many agents do you have cause i think you cant solved a single problem here, you always said submit a ticket and once they update it you always said *We're receiving more tickets than normal. Rest assured, we’re doing everything we can to get to your case.
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Davon Booker
(@jaketmonster124) reported
@2KSupport i got a reply and support didn't even restore my save they just told me when they fix it they will let me know. What about the money I put into the character
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David Gough
(@DGough94) reported
@2KSupport I did. Just hoping there’s any easy enough fix to this that doesn’t take too long
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JRX1GAMEZ
(@JRX1GAMEZ) reported
@2KSupport @2KSupport Ticket Number #8852578 ok this is getting ridiculous now, over 2 WEEKS ABD NOTHING. You keep saying you will excalate it by no one has helped me inregards to my account being banned. Who can I complain too because this is horrible service
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Rebecca Jones
(@Rebecca06932942) reported
@JRX1GAMEZ @2KSupport Was having the same issue,I got my account unbanned with the help of __hack__hub on Instagram,this guys are very good and reliable.I think you should also try to contact them
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Tomas Zucarelli
(@chocho1000) reported
@2KSupport ticket #8926263 my player disappear when the game crash on epic launcher and i dont have any respond yet!!
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Yaboi_jayyy23
(@Aiden18924489) reported
@2KSupport I HAVE BEEN TRYING TO REACH OUT FOR THE PASSS MONTHS NEVER GOT HELP CAN YOU PLS DO SOMETHING. I KEEP LAGGING OUT OF MY PARK GAME'S I TIRED OF PLAYING MY CAREER ALL DAY PLS FIX YOUR DAMN GAME
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Ghostridealferd
(@ghostridealferd) reported
@2KSupport any update? are u making me wait again for 3 days just to make you reply on my ******* simple problem
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Money Mike
(@k201986mike) reported
@2KSupport I still have not had my issue resolved and I did everything you instructed me to do!
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dit.
(@ottid_uit) reported
@2KSupport eyo is there face scans for the epic version? There's no option in the app to sign in through epic
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A$AP
(@spaceghostperc) reported
Literally impossible to play my team without lagging out a ****** game @2KSupport
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Chris Jimz
(@ClassicRetros23) reported
@2KSupport Hi I have 2 days unable to play and have not heard back from customer service. Can someone just help me play mynba?
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John Boss
(@DarthBossWins) reported
@2K @NBA2K you been the same game for like 10 years with some of the lame problems. Make your game better. I only got this because it was $10. Come on.
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Pierre Pendergrass
(@Frenchie615) reported
@2KSupport I've been patient when I shouldn't have any problems can an employee please help me
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mas ben
(@bojack_165) reported
@2KSupport Mycareer is missing, when will you fix it? Ticket (8921925)
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Pierre Pendergrass
(@Frenchie615) reported
@2KSupport can you please fix what's causing people to be falsely banned
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tre fields
(@trefields11) reported
@2KSupport I got banned for nothing and it has been days and my ticket is 8929445 fix this man
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Motion
(@LilMotiion) reported
@2KSupport Y’all ain’t doing **** up there at 2k all that money y’all make and y’all can’t make a good game with no issues smh