2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (100%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Online Play	1 month ago
Paris	Sign in	3 months ago
Montilliers	Sign in	3 months ago
Cumbernauld	Matchmaking	4 months ago
Flat Rock	Matchmaking	4 months ago
Columbus	Sign in	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  desmond scott cook l (@desmondcook2012) reported 52 seconds ago

  @kingjamesmac718 @2K @2KSupport Good news they finally announced a fix where on the press play screen It crashes so I just got notified about it. Hey you gotta be thankful that I get there notification about it like 2k releated.

• 
  swat🪙 (@staywithtayy) reported 3 minutes ago

  Fix layups @Ronnie2K @Beluba @2K

• 
  Shock Wave Wrestling (@WrestlingShock) reported 4 minutes ago

  @kingjamesmac718 @2KSupport @2K Based on my back and forth with 2K support, they say they are working on a fix for this. I will believe it when I see it.

• 
  Survivalistt (@Survivalisttt) reported 7 minutes ago

  2k, come on. Resolve the crashing issues that are occurring on both consoles. There are serious issues that need to be addressed as soon as possible. We're unable to play the game. @WWEgames @2K #wwe2k26

• 
  CandGoods (and Services) (@CandGoods4u) reported 7 minutes ago

  @MarkinOut @WWEgames @2KSupport game still broken on PC/Steam too. Sure would like to play the game that I spent $150 on🙄

• 
  Weezie (@Weeziedaman) reported 10 minutes ago

  This company is money hungry they don't respond to messages. Gives you the run around in AI. And doesn't fix the issues. Like losing your whole profile and everything you've unlocked. @2KSupport

• 
  HeelKorey (@HeelKorey) reported 13 minutes ago

  @kingjamesmac718 @2KSupport I love how they ask you about the final outcome too. They resolved a problem for me last week, it actually getting to that point took days of back and forth. But that bit doesn’t matter to them.

• 
  Chuck Sams (@cdsamsjr80) reported 17 minutes ago

  My game on ps5 keeps coming up error. Never happened to me on any update. Is there something u can do to fix this? @2KSupport

• 
  JoyBoy (@JoyGear5) reported 17 minutes ago

  @NBA2K @2KSupport @Ronnie2K Is there by any chance with the next update you guys fix an issue with customizing the HUD? I swear it’s like my 10th time having to switch to my preferred HUD just for it to get reset the next time I hop on the game.

• 
  MORRIS (@ItsM0rr155) reported 19 minutes ago

  @2K @2KSupport FIX THE DAMN GAME FOR XBOX AND PS5 MAN !!!!! ITS BEEN NEAR A WEEK I CANT PLAY BECAUSE YOU WINT FIX IT

• 
  Pablo Pledgescobar (@MrSuperJay) reported 22 minutes ago

  I just wanna hoop man. All these stability issues are annoying as ****. @2KSupport

• 
  Survivalistt (@Survivalisttt) reported 23 minutes ago

  Come on @2KSupport @WWEgames . You hot-fixed Switch but left everyone else in the dark. You said you are investigating crashing issues on Xbox and PlayStation but haven't fixed it, and it's been three days now. #wwe2k26

• 
  Nimbus Cloud (@NimbusCl0udYT) reported 24 minutes ago

  @Beluba @2K @NBA2K I got banned for getting kicked outta game. Can we fix this?

• 
  Zane9263 (@Zane9263Games) reported 26 minutes ago

  @2K @WWEgames **** your code of conduct **** your terms of service **** your game I got 2 words for ya: Predatory & malicious

• 
  Julian Bourbeau (@bourbeau_julian) reported 28 minutes ago

  @NBA2K And we can’t login to it it’s stuck at a loading screen please help @NBA2K @2KSupport

• 
  Miguel 🇲🇽🏳️‍🌈🦋🐶 (@ItzBossTiime) reported 32 minutes ago

  Sooo… both my Switch 2’s updated #WWE2K26 automatically, and now I’m scared to open it. My main switch had the same amount of progress as my PS5 version of the game. 🫩 fix your **** @2KSupport. This is ******* ridiculous!

• 
  Dario (@LuisDarioTsaric) reported 32 minutes ago

  @YoClumzei @2K That was 1 glitch move and totally acceptable..you couldn't move like in the video for example..nobody wants to sweat every play either to score or defend..plus with all cheating devices and 2k doing nothing about it just imagine someone cheating dribbling like that on a 7'4 and shooting greens all day..sad

• 
  Ki11er Six (@Ki11ersix) reported 33 minutes ago

  @StubblyList1981 @GearboxOfficial @2K This has to have been an error. Claptastic was included in the full collection for Pre-Sequel and Handsome collection originally. I think something got borked

• 
  SuckaFree (@Ron215) reported 35 minutes ago

  2k deleted my build the day they give out free cap breakers/ rep boost is crazy 💔😭 @2KSupport fix my account man

• 
  Fat Mafia (@FatMafia225) reported 36 minutes ago

  @2KSupport played multiple games in casual corner where the rep wasn’t counted ppl lag out and I play the AI then at the end it says processing come back later and takes you back to searching for a match

• 
  dadecountyspam (@dadecountyandy) reported 37 minutes ago

  @YoClumzei @2K We don’t want this glitch *** dribbles move who’s we lol

• 
  heirsamurai (@heirsamurai) reported 38 minutes ago

  @2KSupport I need help with NBA 2K27. Ticket #[16770821]. My issue is completely preventing me from playing MyCAREER and progressing my build. I submitted the ticket hours ago and haven’t received a response. Can someone please take a look at this?

• 
  tim (@Fkoffbb_) reported 38 minutes ago

  @WWEgames @2K @2KSupport i want my 100$ back you guys cant make Any good games. Either unlock everything Thats worth whoever bought your ****** game FOR 100$ my Data have been wiped Thanks to your Update and been 24 hours I can’t unlock any wrestlers. Fix your bullshit game

• 
  Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported 41 minutes ago

  @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem we're it just cuts out when I press square to read something and when back in the game no sound. The sound on the ps dashboard is OK, just when playing this particular game. Changed the different audio settings on ps5 system to no avail. Having to do a complete restart of the system and the game sound is OK, for how long though.....

• 
  Sir Breezy (@KingBreezy__) reported 43 minutes ago

  @2K fix your ****** trash *** game. I have a ****** hour ban from getting kicked because your ****** servers suck. FIX THIS **** YOU STUPID *** *******

• 
  Shock Wave Wrestling (@WrestlingShock) reported 46 minutes ago

  @CeReaL333Killer @AngryHeroShawn @2KSupport Hope they fix this soon

• 
  Xavier Sanchez (@YupThatsVier) reported 47 minutes ago

  @2K can please fix the matchup system on rec

• 
  GQmlowe (@GQmlowe) reported 48 minutes ago

  @EASPORTS @2K y’all should make separate lobbies for people that run the same plays and exploit game breaks in match play. I think it will solve a lot of problems.

• 
  Richard Ieuan Davies (@TheRavingRich) reported 51 minutes ago

  @HelpSupercard @2KSupport My web store checkout has been broken since Thursday. Filed a ticket, got ZERO responses, and you just sent me a satisfaction survey for a ticket you silently closed. PayPal works fine everywhere else. Please have a human look at my account.

• 
  George Savage (@SavageG81) reported 56 minutes ago

  @JasonCotto44122 @KASHMONEYJ1 Same @2KSupport please fix the problem pass issue it won’t let me purchase it.