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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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🤴🏾Scottie Simpin
(@YB_FrankTheTank) reported
I swear this game is just broken. My face scan keeps dissapearing everytime i go on the game. @NBA2K @2KSupport
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VCASHSELLZ
(@DennisMcneill) reported
@2KSupport So can y’all fix it
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ohhson
(@Siqhtz) reported
@2KSupport also my other players load right up this player does not and get error !!!
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Rodney J Evans
(@RodneyJEvans3) reported
@2KSupport Last update it gave me was 6 days ago, it just says coming in future update it has been in the game for nearly three months now, I am just wondering when we can expect update to fix it?
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Art
(@airsicklowlandr) reported
@2KSupport #8305795. Now i noticed another problem. Even all the shot feedbacks are now gone. It says N/A every shot. It also changed all of my settings
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Rodney J Evans
(@RodneyJEvans3) reported
@2KSupport I have been having issues with the MNTIS shoulder cannon since you released session pass 2 in November with no update to fix it. This the ticket #8265896 I looking to find out when it will be fixed?
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D_B_O_B_34
(@DBOB341) reported
@2KSupport Try everything possible to recover your own data because it’s getting close to a week for me trying to have 2K support fix my character for me I lost four characters because of deleting the app and re-download an app because of the long low time on the Zion screen!!
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TheTrollingStones
(@TrollModel24) reported
@NBA2K @2KSupport you guys going to fix this corrupt file nonsense or what? Its every single day
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###
(@TheBronx183) reported
@tHEExYGiiZzler @2KSupport @NBA2K Bro did you ever fix this? My 2K is doing this right now.
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Seem2one5 🏁
(@_seem215) reported
@2KSupport yo y’all betta fix this got Danm game server or give out tips to better this **** smh like wssp with this file corrupted stuff yo I’ll rather play 19 seriously
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arthur morgan
(@Scobie420) reported
@ZachCoffey6 @2KSupport I had the same issue, they won't help you didn't do **** for me and didn't help me in anyway apart from some bullshit emails telling me they know about xp reset. So why they nit fixing it or givi g us our XP back to us! 2k is a con
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Mr Silento2u
(@Mr_Silento2u) reported
@2KSupport since I can’t get my players back can I be reimbursed my $100 or my $450,000 vc for all the players that I lost and can’t get back because doc sync errors
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Blake Proud
(@BlakeProud) reported
@2KSupport @Ser_Rivera97 Same no fix yet
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Toni Ann Wood
(@toniannwood97) reported
@2KSupport I used other device still the same it really not let me sign in it still not working in it went I am trying to sign in it
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HoMi
(@lHomi_) reported
@BiggWest2k @2KSupport Oh u did the tendency glitch ? I didn’t know that still worked
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Trippyy Angel
(@GetHip2Trippyy) reported
@2KSupport I just corrected the email issue
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IPostHook2k
(@IPostHook2k) reported
@2KSupport @buguinhomaria @NBA2K_MyTEAM **** 2k support for every issue yall say redownload the game, cache the game or ******* restart ur device that **** dont work yall useless
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3intheBox Sports
(@3TBsports) reported
@2KSupport anyone havin Issues getting kicked from rec? I get lag and kicked, this is now 7 games in a row I have been kicked
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Carmelo Osei
(@OseiCarmelo) reported
@2KSupport @Ronnie2K U know I had to restart my whole entire build because of u roney is should fix ur game man please fix it idc anymore though because I am legend now I took the time to get a whole new build and become legend
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Deandre L Taylor
(@crzy_dreee) reported
@2KSupport #8305988 it’s been 17 hours and still no feedback on my issue. I really want to get back to playing the game!
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🐯
(@9RiQruwi2zyk3xp) reported
@2KSupport ticket #8303176 it’s been 15 hours for no reply, And my problems haven't been solved at all.
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arthur morgan
(@Scobie420) reported
@ZachCoffey6 @2KSupport I had the same issue, they won't help you didn't do **** for me and didn't help me in anyway apart from some bullshit emails telling me they know about xp reset. So why they nit fixing it or givi g us our XP back to us! 2k is a con
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Toni Ann Wood
(@toniannwood97) reported
@2KSupport Hi like to know want happen if you sign in to your account I want to get help support to but in your email address does not work to try to get a ticket number because my mafia does not work following want you have turn me to do but still really not let me sign in it
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3intheBox Sports
(@3TBsports) reported
@2KSupport I can not play rec anymore, I keep getting lag and kicked. 7 games in a row now. Only game I have a issue with
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Jared seguin
(@seguin_jared) reported
@2KSupport @NBA2K You gonna help or? Cuz I got on my build 2 times in the last 10 mins as soon as I’m in the city I get error coded
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Zach Coffey
(@ZachCoffey6) reported
@2KSupport Are u going to fix it? Because i’m missing levels that i have grinded for and i understand it’s a lot but please try to fix this so will it get fixed?
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ForeignBoi🌎☄️💕®️
(@VloneVirginVert) reported
@2KSupport did 2k take out shot vibration on 2k21 next Gen or is this a bug? Because the community says 2k did take it out but support says they trying to resolve this issue?
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Zach Coffey
(@ZachCoffey6) reported
@NBA2K_MyTEAM @NBA2K_MyTEAM @2KSupport My levels got reset when i was at level 7 when the season first came out and i tried to contact y’all but couldn’t so i’m missing 800 xp please help me fix this
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WHODAT
(@cal_saints5) reported
@2K @2KSupport is there any way I can get a refund digitally? Not putting anymore time and effort into a game that kicks me out with an error code everytime I get on a streak. Not to mention no sign of an update.
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ohhson
(@Siqhtz) reported
@2KSupport Same thing nothing changes ! My main player I use takes 5 mins to load into city then when fully loaded I get that error ! If I load up on my other players I load into the city right away and no errors on them just my main build ! Why ..... I spent and put too much into this game