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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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KingMoeX3
(@KingMoeX31) reported
@2KSupport I bought 30 dollars of vc and I was a 80 overall and then the game crash and I want back to a 60 overall plz fix this my 2k name is TheVigilante969
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Plurge
(@Plurgeex) reported
@2KSupport When will I expect to hear back for ticket #1074369 or #10745779 both about the same issue No response
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Uuuuu
(@Uuuuu18833743) reported
@2KSupport Cmon man. I got my build lost Bc I went afk in the main menu. I spent $50 on that build. I hope I get some extra vc for the trouble.
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lul ab
(@lulabofficial) reported
@2KSupport @NBA2K I submitted two times. Still no answer. I need this problem resolved immediately I only bought 2k this year to use my player and I wasted a lot of money upgrading him.
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James Garrett
(@James_garrett_g) reported
@2KSupport since you guys didn’t want to seem to fix my issue I went ahead and bought my vc only for the same thing to happen 200k total lost two builds lost almost 100 hours waiting for a response
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Edd Hughes
(@ApathyGamer) reported
Bruh… my console keeps crashing everytime I play Rec games on 2k23. No other mode. 😡 @2K @NBA2K @xbox Fix this **** please.
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Wyatt Zeigler
(@wyattkzeigler) reported
@2KSupport hey I went from a 78 ovr to a 60 ovr just from joining a friend’s park. Pls explain how a multi billion dollar company makes errors like this
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Alex O
(@_misteromid) reported
@2KSupport I’ve opened 3 in the past week, can you let me know when you fix the overheating issues your game is causing?
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john lopez
(@Howboutthat89) reported
@Bigg_Snuff @2KSupport Hopefully that helps you. I’m bout to login to see if I got my bonus,I just redeem my code over the phone. can’t wait to see if I receive my VC🙏🙏🙏
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King Zende
(@KingZende) reported
@2KSupport And no problem
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Mighty Moe
(@jam318105) reported
@2KSupport Fix your stupid app for iOS so I can scan my damn face already.
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James Garrett
(@James_garrett_g) reported
@2KSupport The fact y’all got me and other people waiting 3 to 4 day for an issue to be resolved is beyond me. Do you guys have monkeys working for you
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Barry white
(@Barrywh40278225) reported
@Plurgeex @2KSupport They won't fix anything bro it's better to just wait for the update tbh
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brandon
(@brandonwayne171) reported
@2KSupport I’ve been waiting for y’all to fix it for 4hrs and instead of replying like that u could’ve just told me u have an agent working on it like I submitted a ticket over 24hrs ago
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Ceejay
(@Ceejay59735562) reported
@2KSupport How y’all ask for my ticket number but my issue isn’t fixed a ton of people are going through this
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Big Ski
(@EthanSzymanoski) reported
@2KSupport my main quests have shown with the green check marks for multiple games but they won’t go to the completed section. Gotta fix this fellas
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🅿️ussyMiester
(@tan_is_p) reported
@2KSupport @Hubbard_101 DAY 4 with ZERO action taken to my problem. Fix this in the next 12 hours or imma spam the life outta ur “support” services👉🏼 #10747294👈🏾
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Bp
(@Bp_Livin) reported
@2KSupport Know what I’ve reached out multiple way to help fix the issue, I see the money I spent on VC will not be added to my account. It’s cool y’all can have that. I appreciate the reply I got back from the automated system.
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Helen Bowers
(@HelenBowers4) reported
@maximum @2KSupport My boyfriend had the same problem!! Please let me know if you hear something!!
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Wyatt Zeigler
(@wyattkzeigler) reported
@2KSupport Oh hey I went from a 78 overall to a 60 overall and rest all my badges CARE TO EXPLAIN. Multi billionaire dollar company can’t make errors like this
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ChocolateSamurai
(@ChocolateSamur1) reported
@2KSupport For general widely known issue? What's the point? You've already tweeted you're aware of the problem. Is there a fix being worked for the Xbox crashes?
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ChocolateSamurai
(@ChocolateSamur1) reported
@2KSupport Is there an estimated time for a fix for the Xbox series x hard crashes? It's ruining the game experience consistently.@Beluba @NBA2K
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Adrion
(@Adrion_05) reported
@2KSupport I got error coded while purchasing players from the token market to complete a collection and now I have no packs left to buy the remaining 2 players I need to complete and lock-in the collection. My ticket number is #10739340
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James Garrett
(@James_garrett_g) reported
@2KSupport should I submit another ticket since it happened on my second build or should I keep the original I submitted almost 100 hours ago whatever gets my issue resolved soon
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Jay
(@YooJayGaming) reported
@2KSupport This is ridiculous 2k and the game is actually good so please help. I tried submitting a ticket and it’s not working @2KSupport
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Hall
(@mr_hallttv) reported
@2KSupport Yo how can I fix my quest its glitch
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Jonathan
(@HoLatJA) reported
@Beluba please inform whoever works on MyNBA MyLeague to fix the glitches: •Any practice freezes, must restart (freestyle, scrimmage, practice plays) •add an option to turn of timers (very annoying) @2KSupport
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Jay
(@YooJayGaming) reported
@2KSupport @2KSupport yes I have 2k it’s not working you website simply isn’t working.
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john
(@john12294739) reported
@2KSupport its been almost 3 days and no reply. wasted $50 on VC due to a translation error #10713350
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swag
(@swag85932334) reported
@2KSupport My Mycareer archive is missing again. Both times, they took the elevator to the street after team practice. A server connection error has occurred. Once again my player rating was 60. Once again all my efforts were in vain. I hope to fix this bug as soon as possible #10742139