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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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José Ilarraza
(@Jose_Ilarraza29) reported
Every time I enter my career the game closes me and an error appears, I've been 2 days ago, already tried everything and still with the same problem @2KSupport @NBA2K @Ronnie2K
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⭕️❗️' Bar2️⃣Hunna⛹
(@olbar2hunna) reported
@2KSupport Xbox closes 2k app everytime I click on my career, we gonna fix this soon or no?
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Angelo Martone
(@AngeloMartone8) reported
@2KSupport you guys said i was responded to on Wednesday. I went to the link YOU gave me & it showed nothing. Just said service request not found.. i just want my game fixed ticket #11102532
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sergiofm05_
(@sergiof26238174) reported
@2KSupport well you know when more or less the problem is going to be solved is that I can't play 2k and I'm worried, I know there are more people but I bought the legend edition and it's money
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Gabriel
(@Gabriel08425087) reported
@2KSupport I was told by you guys that you’d fix my problem if i just created a new «placeholder» build. Now, hours later, nothing is fixed.. ticket #11134984
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BrazzaMan⚜️
(@Jo_Wiiz) reported
@2KSupport can you help me at the ticket #11127980 I have a problem since 7 days
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illk
(@Vico567) reported
@Drew_05R @2KSupport Well you can try i did and he got my build fix
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Duko
(@Duko182003) reported
@2KSupport ticket number #11128886 I’ve replied to a problem concerning vc but yet to get any reply in my mail
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.maC
(@caaammy_sosaaa) reported
@2KSupport Ticket number 11136371 I have sent a video of the issue and thoroughly explained everything. It’s about to be 24 hours with no response and this is my 4th day not being able to play on my build.
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Angelo Martone
(@AngeloMartone8) reported
@2KSupport can y’all please fix my problem ?!?!? Haven’t been able to play 2k in a week & i’m really going to need my money back if y’all aren’t going to cooperate so i can play the game i spent money on….
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Paul Di Marco
(@PaulverizerJJ) reported
@AllEliteDan @PawgedUpStud @2KSupport Yup was back up last night but is broken, yet again this morning.
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Brandon Colvin
(@BColvin78) reported
@DBurnerG_ Problem is while some deny it there are a ton of people dropping the game. It isn't fun for anyone who doesn't spend a ton of money or sweats out every game like its their last or is a content creator making money off it. Every decision @2k has made has been against the casual
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Drew.
(@Drew_05R) reported
@2KSupport I've been waiting for a long time, I'm tired of waiting, does that mean you can't solve my problem? Ticket number: #11140901
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sunny primo
(@laytodalow) reported
@2KSupport Is this a bot reply? I see this answer under all tweets but the tickets and the problem is neither solved not acknowledged
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Roger
(@GOAT__IS__HERE) reported
@2KSupport I’ve already filled out a ticket for this and still no response on how to fix it. Ticket Number: #11148164 help
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GypsyThink
(@GypsyThink) reported
@2KIntel The company eats customers money, charges premium for vc then offer NO SUPPORT @2KSupport is more broken than anything going on IN the game. Customers shouldn’t have no game and no support for OVER a month Disgusting 🤮🤢 way to treat your customer base.
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Angelo Martone
(@AngeloMartone8) reported
@2KSupport This is ridiculous @2KSupport @Ronnie2K y’all tell me to do one thing but it’s false. I went to the link and signed in but it’s saying there’s no service request found m..
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sunny primo
(@laytodalow) reported
@2KSupport I get a blue screen with the error code CE-34878-0. I tried everything I found on Google and twitter. I need u to get my player back somehow. I get a blue screen the moment I try to log in to mc with my main build. Second build world though
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TheGabeSized6
(@TheGabeSized6) reported
@2KSupport how u guys gonna respond to my email after 3 days then tell me it’s a psn problem when ur being flooded with ppl on xbox and psn who have the same issue
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BrazzaMan⚜️
(@Jo_Wiiz) reported
@2KSupport Yeah I know but I doesn't receiving a answer just for solving my problem I want just an assistant
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Drew.
(@Drew_05R) reported
@2KSupport I've been waiting for a long time, I'm tired of waiting, does that mean you can't solve my problem? Ticket number: #11140901
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NotRes
(@Resurrectiion_) reported
@juli4ncol @2KSupport Lol they still haven’t fixed this I have the same issue is your build by any chance a 3 level ?
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Ruben Monerri
(@monerri_ruben) reported
@2KSupport my tracking number is 11140153 since friday i can't upload my player the attributes gives me an error and throws me out of the game i hope you solve the problem for me if not this is my first and last 2k that i play i have been playing for 3 days without solutions
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Raghav Rampal
(@RampalRaghav) reported
@2KSupport Can you please check ticket 11150335.. am still facing the same issue
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Mchammer Daddy
(@cherry13) reported
@2KSupport I keep getting error codes when i bring my player to the neighborhood
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McGee113
(@McGee113) reported
@2KSupport @brandon56584511 @2KSupport these steps don't work and raising a support ticket isn't even getting this fixed. Just fix the game. It's on your end that the problem lies.
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Haden Lennex
(@haden_lennex) reported
@drew_wong @2KSupport bro that’s so crazy 2k needa fix they **** can’t even play the build i grinded put?💀💀💀
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C A
(@CAlmaguer_541) reported
@2KIntel Not good! On my third build because 2k did some error **** on it and now I can’t use them. @2KSupport
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Angelo Martone
(@AngeloMartone8) reported
@2KSupport can you fix my account pls like it’s been a whole week. i keep getting a 726e613d error code & can’t apply any playmaking upgrades. Ticket #11102532
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Angelo Martone
(@AngeloMartone8) reported
@2KSupport you said check my status, that you guys responded on Wednesday but it’s saying my service request is unavailable… Not very helpful