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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (80%)
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Sign in (20%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Sign in | |
 Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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ColinDestny2
(@Colindestny2) reported
@2KSupport can we still talk about how nba 2k21 on epic still broken and doesn't work
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Vinayak🔰
(@OozingReds) reported
@EddieTheChump @2KSupport i had the same issue like just an hour ago
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abed
(@CantGuardAbed) reported
@2KSupport 8843110 you still haven’t got back to me and resolved my issue.
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Andre Maia da Silva
(@AndreMaiadaSilv) reported
@2KSupport I´m waiting for so long bro, I already did all do you ask in the email a long time ago. Can you guys just fix my player? I have invested time and money into your game. Ticket #8821709
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for nsfw reasons
(@NsfwReasons) reported
@2K ******* fix your game I’m playing civ and I crashed reloaded it and then immediately crashed again
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for nsfw reasons
(@NsfwReasons) reported
Hey @2K not gonna stop reminding you to fix your constant crashing
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Ewen Kirk
(@Flook666) reported
Wow.. #Bioshock Collection is broken on Xbox One S...apparently due to a patch last year The screen stutters and the frame rate drops every time you turn your head Could you take a look at this please @2KSupport ...I’d show you some footage, but you don’t allow game captures
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Cyrille
(@cr_cyrille) reported
Hello @2KSupport, I'm writing to you because I lost my player on NBA2K21 today due to a game crash. I wanted to know if it was possible to recover him.
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kzar328
(@kzar328) reported
@2KSupport I’m trying to go on your chat features but it’s so slow. If I don’t get my account because if some random bugs it will lead to never returning to this game. My account name is lllYurs_Trulylll please fix this glitch because I know Person is not looking at the root of the problem.
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Big Daddy
(@BigDadd98481811) reported
@2KSupport I got banned on my main acc account and new account that I just started I have not broken the terms of services on 2k I been playing my career for badges and now I banned
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kzar328
(@kzar328) reported
@2KSupport I am very angry at 2k because I made a new account since my other has not been tended to and I cannot go afk while playing a mycareer game. I have been playing this game forever and I get banned twice for no reason if this glitch in the system does not get fixed.
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“Fun Guy” Pepper
(@DrP3pper215) reported
@2KSupport Fix the delay in the auction house for next gen when buying cards
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Novica Vukobratovic
(@NovicaV89) reported
@2KSupport I am still waiting for the "black screen" fix whenever I want to try and start the game from Epic launcher... Haven't been able to even get to the menu screen ever since I got it
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Alain Vollant
(@Orion2242) reported
@2K hey! Any plan to fix your starter ‘cause I can’t play CIV 6 without having the game crash.... wtf did you do?
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youngeenfoe223
(@adam53323802) reported
@2KSupport a mouth of asking 2k to please not just help me but to help everyone who has problems with your game all we want is to play the game we payed for
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Sarah Cutler
(@sarahcutler001) reported
@Timbob44258273 @2KSupport Exactly what happened to me, my account got banned for two month I tried contacting their service but they always gave me a robot reply until i got in contact with Turbohacks on instagram who got me back in immediately Dm him he should help with yours too
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Shaun Fox
(@TheFOXisIn) reported
@2KSupport Hi support, my ticket #5975800 has been marked as solved but for over a year the issue hasn't been fixed (Solved as to not receive automated messages). Is this something you will be looking to fix in the future due to a number of bugs caused by the main issue of Off Host? Thanks
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WeLuvBxmz
(@WBxmz) reported
@2KSupport It’s still not working
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Lukas
(@OdaYukymura) reported
@2KSupport When will the Borderlands 3 Mac M1 crash problem be fixed?
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vdw0
(@vdw0_RBLX) reported
@2KSupport I lost my MyCareer File due to game crash. The ticket is #8848929.
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Logan21
(@logan2168) reported
@2KSupport FIX YOUR ******* GAME WHY IS A 73 MATCHED UP WITH 99 COUSINS YOU ******* IDIOTS
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Matt Bush
(@Raredarkninja) reported
@_snxcs @2KSupport I'm also currently having the same issue I went to test a new build and then realized that I had started that build and then went back to the main menu and saw that myplayer file was missing and this new myplayer took its place please fix @2KSupport
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xROADBLOCK
(@XRoadblock) reported
@2KSupport Problem solved!!I got MyCareer player back!!Thanks @2KSupport
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Vinayak🔰
(@OozingReds) reported
@2KSupport I lost my MyCareer File due to game crash. The ticket is #8845045. Could please look into it ?
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SupremeBinkz🍞
(@SupremeBinkz) reported
@r3imon82 @PGATOUR2K Make sure to check everything is ok your end first (internet connection and everything), then if problems are still occurring, make sure to tweet @2KSupport to create a ticket possibly! 👍
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Reggie_Aleks_NBA2K
(@Aleks_2K) reported
Seriously, comparing the #nba2k20 to the #NBA2K21, I feel like I can surely say that while the dribble moves became so much easier to do in the newer version, the low post hooks and fades are way worse. Why is this, @2K? Is upgrading to get worse results for? So, fix it, please!
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Sarah Cutler
(@sarahcutler001) reported
@Timbob44258273 @2KSupport Customer service is bs
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IlyLean
(@CertifedV) reported
@2KSupport they tryna get dey acc back from that vc glitch lmaoo
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JustDlFF
(@xoTrxpz) reported
@2KSupport All they need to do is unban people it would solve a lot of problems
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ᵇᵃᵇʸ
(@nynsalvador) reported
@2KSupport ive lost two accounts already one is 76 rating and another is at 70. my game crashed pls fix this i cant get it back no matter what i do