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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (75%)
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Sign in (25%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Christian
(@Poehli1997) reported
@2KSupport I checked my Ticket and it´s just an Automaticaly sent message which dosent help me at all. Just fix your game, its really irritating me.
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Jean Pierre
(@JeanPierregen) reported
@2KSupport help me really this time I have a problem since the game's out and support doesn't answer and the season will end every year it's like a lot of open tickets but never fix you the problem
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my name
(@myname44986190) reported
@2KSupport My mycareer will not start it’s stuck loading I have a trouble ticket!!! The ID is #9391238 but I haven’t heard any response, please help!!!
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BooksbySelena
(@BooksbySelena) reported
@2KSupport I paid for emotions after dunks and shots but they are not working. He keeps doing the fist pump. I made sure I changed it but he keeps doing the same thing. 🙄
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Cheech CopNrock
(@CheechCopNrock) reported
@2KSupport @DeeZyBinReel @Ronnie2K *Opens Ticket* 2k: "what error code do you get?" Me: "my game just goes to home screen or shuts off" 2k: "we are closing rhe ticket because you couldnt provide enough info" Me:😑
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Ryan Moses
(@RS_Moses) reported
@2KSupport FIX. YOUR. SERVERS. Online is unplayable with the lag. And nooooo it’s not my internet
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Hyper odd-eyes Munteki Dragon
(@munteki) reported
@2KSupport in NBA 2k22 on the Nintendo Switch version in MyCareer for All-Star games when you are going to play the All-Star Games it comes out the sortware was closed because an error occurred you can see that there is a problem with the game
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Corey S
(@717Lies) reported
@NBA2K @2KSupport why does my Xbox series x still crash during rec on next gen #nba2k22 #NBA2K22forXboxSeriesXS
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Mic City
(@MicCity5) reported
It’s the second time in 30min that @NBA2K just bricks my XSX completely off! @2KSupport @Beluba . Please fix #NBA2K22
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Stevie DisoHands
(@StevieDiscoHand) reported
@2KSupport I cannot connect and play MyCareer in 2k21 either but can play online in any other game. There is an issue with connecting to the 2k servers specifically and haven’t received a response on my ticket. Is there no solution? Been happening for over a week.
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Christopher Dennis
(@chrisb5987) reported
@Rockstar801 @2KSupport I don’t get 2k.They are well aware that their game is shutting off consoles for a month now but yet their still telling you to submit a ticket.For what fix y’all game or reimburse the customers.I sent my Xbox in last week Friday and I’m sure it’ll come back turning off still😢
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Owen
(@voooooooodaddy) reported
@2KSupport is there a reason why my online games in the city constantly freeze and lag every game? I have tested my internet and other games and it seems to only be on 2k22 city.
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Nathan
(@Nathan50435619) reported
@2KSupport No I’m tired of waiting on y’all an this broken game people pay good money only to be bs around either refund my money or my vc y’all choose
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Carl Gaskins
(@Blackslate5212) reported
@NBA2K @2KSupport Fix my game shutting off when I’m playing my friends
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Carlos Garcia
(@Max239900) reported
@2KSupport I have a glitch where I cant get a quest done and I cant play any Nba games before this quest is done
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Christopher Brown
(@Chris_brown387) reported
@2KSupport @micgr3gg808 Same thing happened to me on Xbox and I still haven’t got my build back after contacting them. It’s been almost 3 days and no response. They need to fix this!
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Jean Pierre
(@JeanPierregen) reported
@2KSupport no, it's his problem I'm not going to wait like every year and get me, 1 month for an answer that's probably going to be a pre-recorded message that's gonna waste my time and solve nothing while I paid the most expensive version of the game and you do nothing
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Riris_hrdhr
(@Riris_hrdhr) reported
@yet92841138 @2KSupport It really feels bad how your account has been Banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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ChaseBoi
(@Upstager12) reported
@2KSupport I'm not being rude but I will not to help you fix your game. It has the same issues every year. I've disconnected during a single player MyCareer game lol I think I'll be buying used from now on.
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Christian
(@Poehli1997) reported
@2KSupport Still not working and no help from your support. ticketID:9380872. I wont ever buy a game from 2k again. Your support sucks and the game is really bad. Who the F thought its a great Idea to make a huge map which bugs all the time? And why isnt the main focus basketball anymore?
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T2E EL Jefe 215
(@T2E_EL_Jefe_215) reported
@Beluba why does my game keep freezing and kicking me out of games after this last patch? I had no problems until this last patch. And at the rate you guys fix things I wont be able to get my last 5 levels for 40! #2k22 #heated @2KSupport @NBA2K
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KING TAJI
(@KingTaugie) reported
@2KSupport my Xbox series x shuts off every single time I'm on @NBA2K #2k22 next gen rec game. Only started happening after last 2k patch smh! Fix this!
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nobody
(@DEOKEE1) reported
@Beluba @2KSupport @Ronnie2K Yo my vibration will not work at all can y’all find a way too fix it
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You Mad Huh?
(@RESPECTLBJ) reported
Keep getting error coded @2KSupport smh
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my name
(@myname44986190) reported
@2KSupport My mycareer will not start it’s stuck loading I have a trouble ticket!!! The ID is #9391238 but I haven’t heard any response in a long time, please help!!!
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Colin Goff
(@cjgoff1313) reported
@NBA2K @2KSupport so is there ever going to be a fix for players who can't make it through a game of rec?
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Devon bradley
(@suthernswagg84) reported
@2KSupport this software (2k22) is causing my console (series x) to shut off/power off during play. This can be damaging to the console. How do we fix this.
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T
(@Notorious_TCC) reported
@2KSupport It’s been a month. I literally never have an issue with you all and when I do I just suck it up and deal with it. I’d just like to be contacted to know if I can get refunded…
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Crypto Bull
(@AC1thirty) reported
@2KSupport They marked my ticket as solved when they did absolutely nothing. I am still having the issue and the rep did not solve anything. Please help
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Stevie DisoHands
(@StevieDiscoHand) reported
@2KSupport I have ticket # 9364178, I have not been able to play for a week due to being unable to connect to the 2k servers, only game I have any issues on PS5.