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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (44%)
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Sign in (33%)
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Matchmaking (11%)
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Game Crash (11%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glastonbury |
Sign in | |
 Morteau |
Online Play | |
| Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Harris
(@Dazzadipss) reported
@2KSupport My friend did. And the person said it wasn’t an error but didn’t give any reason at all. If there is a reason we would like to know. The person has also stopped replying..
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oEtrik
(@oEtrik) reported
@NBA2K @Ronnie2K @2KSupport i can’t load into my city. The only thing that pops up is the spinning logo. Is there a way to fix it?
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vSnxtchedd
(@vSnxtched) reported
@2KSupport WHEN AM I ABLE TO USE LIVE CHAT BOT. the game is broken
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slickk.fr
(@_SheLuvK) reported
@talespin21 @2KSupport I have the disc version of current generation and I can barely play two park games without getting a network connection timeout and it counting down from like 15. My internet if perfectly fine but for some reason it was to lag me out after every two games and it's annoying
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Rob Dinero
(@robbiehaxsawed) reported
@2KSupport it's been almost 3 days since I played with my my player and I haven't gotten any feedback yet for my ticket #9211824 I have been without my player due to error code 6f8ce31b. Please give me back my player I’ve spent hundreds of dollars on this build!!! Not cool.
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PaperBoy
(@Iam_Paperboy) reported
@2KSupport @THEMETASUCKS Stop saying "post a ticket" @2KSupport you got 1505050515020505 ticket for this problem ... just solve it or refund us for the VC's
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Rich Graveney
(@DickieGrav) reported
@2KSupport won’t let me sign in to 2k support to respond to my ticket #9215617 but all the suggestions haven’t worked
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xoGlitchy
(@xoGlitchy) reported
@2KSupport Ye well still just reply to my normal one and help me I spent 200k vc on him and can’t even use him like what is this dumb glitch @2KSupport
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.
(@Cskillz205) reported
@2KSupport please look at ticket #9221809 ASAP. No reason I should be having a problem loading up my main my player I spent countless hours grinding
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Matt
(@MattkakaGoat) reported
@Ruggedrum @2KSupport Same brother. Please file a ticket so they know about the problem
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Rob Dinero
(@robbiehaxsawed) reported
@2KSupport it's been almost 3 days since I played with my my player and I haven't gotten any feedback yet for my ticket #9208663 I have been without my player due to error code 6f8ce31b. Please give me back my player I’ve spent hundreds of dollars on this build!!! Not cool.
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3rdEYE
(@meerskiii) reported
@2KSupport I can’t get in the park all day, it’s been telling me it’s a problem with connection to the online services.
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yaha
(@YahelSC) reported
@2KSupport much people has this problem please say a fix wtf
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madison m
(@zondaaaaa) reported
@2KSupport 9219408 help me been waiting to talk to a rep, i keep getting the same messages over and over again and actually neeed someone to help with the issue.
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Terenz
(@LichkingW) reported
@2KSupport I found that there is a bug in the pc2k22 mycareer . Is it the task of entering the eighth floor to create your own stadium? I didn't find the female NPC when I entered the self-created court!!!! Then this task is stuck. Please fix it quickly!!
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Radiical
(@radiical_exe) reported
@2KSupport imma need someone to respond to me its been like 2 hours with no response and this issue is important ticket #9220755
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flo 👊🏻🔥
(@Floriandsh1020) reported
@2KSupport hello i have a problem i dont have receive my vc on 2k22 ps5 CAN you help me please ?
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Rasmus Mohr
(@oddshajen) reported
@2KSupport I have already opened a ticket and havent’t helped at all. Been struggling with this problem since 2k22 released and I have literally tried everything :/
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Rob Dinero
(@robbiehaxsawed) reported
@2KSupport @THEMETASUCKS Are y’all fools doing anything like wtfff. This issue continues to grow and you guys send the same automated response. (Show you don’t care about your consumers without showing you don’t). You SHOULDN’T take consumers money knowing you got a BUG you CLEARLY have no fix for.
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Tai (Ty)
(@YslTaii) reported
@GeezyFan @2KSupport Did they ever get you a fix? I need help too
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Rad
(@RainonSwish) reported
@2KSupport Your customer service if so poor
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Cleo McDowell™
(@Phyuck_Yiu) reported
@2KSupport it's been almost 2 days and I haven't gotten any feedback yet for my ticket #9208663 I have been without my player due to error code 6f8ce31b. Please give me back my player!!!
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bryson
(@bryson03489393) reported
@2KSupport it’s been 4 days it it’s still not solved ticket 9185427 it’s a simple problem y’all agreed to a one time courtesy to put vc in my acc because I bought 2k21vc on accident instead of 2k22 and I still haven’t received it
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HVG CAASH🤞🏾
(@llCAASHll) reported
My player got corrupted at a 95 ovr @NBA2K @2KSupport please fix this. 😢
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vSnxtchedd
(@vSnxtched) reported
@2KSupport WHEN AM I ABLE TO USE LIVE CHAT BOT THE GAME IS BROKEN
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THEMETASUCKS!
(@THEMETASUCKS) reported
@Juicysmooyay1 @2KSupport I did the same, I’m not impressed right now. Hopefully 2k sorts the issue 🤞🏻
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Jacobkrieger93
(@jacobkrieger93) reported
@2KSupport I get a error code of 6f8ce31b I can't play 2k I'm been trying to get ahold of 2k to fix the problem but no response what's the problem
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Matt
(@MattkakaGoat) reported
@aydinpollack @2KSupport Actually submit a ticket this time tho. A movements picking up steam and if enough of us do it then the issue will be noticed by them
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Orlando Magic
(@isaacsuggsfultz) reported
@2KSupport why isn’t @TheRealMoBamba a active player in Magic roster for online play??????? Can you please fix this.
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Deltadan
(@deltadan16) reported
So can we fix blue screening when I buy contracts @NBA2K_MyTEAM @NBA2K @2KSupport