2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (100%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Köln	Online Play	3 days ago
Paris	Online Play	1 month ago
Paris	Sign in	4 months ago
Montilliers	Sign in	4 months ago
Cumbernauld	Matchmaking	4 months ago
Flat Rock	Matchmaking	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  That Comic Book Guy 616 (@ComicBookGuy616) reported 2 minutes ago

  Could you please fix Create a Championship? You can't add custom logos to the side or front plates. @2KSupport

• 
  Toby1jabroni (@toby1jabroni) reported 4 minutes ago

  @2K the latest weekly tower in WWE 2k26 MyFaction is broken. I'm currently 2 hours into the final triple threat match and it's simply not possible to win. Please patch.

• 
  swat🪙 (@staywithtayy) reported 6 minutes ago

  Fix layups @Ronnie2K @Beluba @2K

• 
  Adrian Cadapan (@adriancadapan) reported 7 minutes ago

  @2KSupport error 56d85bb8 is back

• 
  GT Percy (@PercyXIII) reported 8 minutes ago

  @2KSupport @NBA2K I just received an hour ban cause my game had an issue connecting to the rec game I was trying to load into.. this shits crazy.. #Nba2k27

• 
  slick (@SlickTemerity) reported 8 minutes ago

  @Ki11ersix @GearboxOfficial @2K This isn’t really a new issue, the level bug has been happening since atleast 2024. You can see people complaining going through steams review history. I was just stating that there are alternatives to obtaining it for whenever they do decide to fix it.

• 
  Danjones (@Razielbats92) reported 9 minutes ago

  This is your chance to fix the mistake 2k and give 2 and 3 a next gen upgrade with a fix @mafiagame @2K

• 
  Jayy 🥷🏿 (@Jayswaveyy_) reported 13 minutes ago

  I honestly blame @2K for my woman problems. If y’all would just make a good game i wouldn’t get bored and start looking for *****.

• 
  Negan M⭕️X (@USS1Hunk) reported 19 minutes ago

  @kingjamesmac718 @2KSupport @2K I did find a work around on console, as it seems to be a glitch in the Live Update. At the title screen, when it tries to update the live, cancel it. You wont be able to play MyFaction or The Island. But I was able to create play work on my pass ect

• 
  Julian Bourbeau (@bourbeau_julian) reported 20 minutes ago

  @2KSupport myself and a lot of other people are having trouble signing in to the 2khq app it’s just showing a loading screen and it’s stuck there

• 
  The Thing (@BradBetteridge) reported 20 minutes ago

  @DesmondBlouin @2KSupport I’ve been fighting 2K Support over this for days. They’ve admitted the Patch 1.15 crashes are being investigated, but have ZERO timeframe for a fix and ZERO answers about compensation, missed MyFACTION content, Persona unlocks or Ringside Pass progress.

• 
  A.J. Chase (@ajstinger16) reported 24 minutes ago

  @2KSupport @NBA2KMyTEAM hey I bought the hall of fame pass and didn't get my level skips or Shai or my VC.... Fix this. I have screen shots if needed.

• 
  Swaggy_Hotep (@Patternshifter1) reported 26 minutes ago

  I played the game for 3 hours for a lan cable and kept getting error coded out the rec with double xp @2KSupport can I get my double xp and rep?

• 
  GHWWEFAN23 (@GHWWEFAN23) reported 26 minutes ago

  @MarkinOut @WWEgames @2KSupport sorry your having issues with the game and that sucks

• 
  kev (@kevincurcio_) reported 26 minutes ago

  @NYknicksenjoyer @2KSupport Having this same issue too. How’d it fix?

• 
  Dario (@LuisDarioTsaric) reported 28 minutes ago

  @YoClumzei @2K That was 1 glitch move and totally acceptable..you couldn't move like in the video for example..nobody wants to sweat every play either to score or defend..plus with all cheating devices and 2k doing nothing about it just imagine someone cheating dribbling like that on a 7'4 and shooting greens all day..sad

• 
  K (@khavon420) reported 36 minutes ago

  .@NBA2K I swear to you don’t not feel like recreating all these shoes. There HAS to be some type of memory service where the shoes / players you’ve created can transfer from each years @2K to the next one. I made 300 shoes now I have to restart lol

• 
  DDSZN (@DemarioSZN) reported 37 minutes ago

  42 mins spamming connect closing app etc fix ur ****** game @2K @NBA2K @Ronnie2K

• 
  DarkKnight90309 (@DarkKnight90309) reported 37 minutes ago

  @MarkinOut @WWEgames @2KSupport I play on switch 2 and PS5 Never once had a Issue on PS5. Only Switch 2 is where I had the issue. Try deleting the game and reinstalling it

• 
  :/ (@_nbgaf) reported 38 minutes ago

  @2KIntel @NBA2K @2KSupport fix ray allen base back to 88

• 
  🤷🏾‍♂️ (@moregodmorelife) reported 41 minutes ago

  @2K im not playing yall sorry *** game after this year MERCHED! you ***** *** ****** will kick me out of a game and error code me then give me a 60 min ban for quitting yall ****** some straight up ******* i’m unsatisfied with yall pissy *** repeated game

• 
  CoochieMane (@imcoochiemane) reported 43 minutes ago

  @2KSupport yo I keep getting an error that says “you’re not allowed on this server” and then it gives me a quit and now I’m banned for half an hour

• 
  GmbFlxxx (@gmbflxxxmma) reported 44 minutes ago

  @Jeremy_Reel @2KSupport I cant log into the game whatsoever it keeps freezing and crashing at the first menu.. press any to start then crash… an entire bug going on and 2k hasn’t made one statement… i didn’t download any damaged files and wasn’t banned. Wtf is going on

• 
  Leilend H (@Leilends_wrld) reported 46 minutes ago

  not even gone lie. @2K @Ronnie2K gotta fix the shooting. there’s no way that i have a 90 3 point and my green is still so small like i had a 94 3 on 26 and i greened every single shot 😑

• 
  Xavier Sanchez (@YupThatsVier) reported 48 minutes ago

  @2K can please fix the matchup system on rec

• 
  The Pick King (@bos_ot04) reported 50 minutes ago

  @Beluba @2K fix the layups and the speeds ups before your game dies coming from a good player the game is bad,the shot contest is horrible so hard to get a heavy contest on a player shooting this game disgustingly bad waste of 💸 with all the glitches/ freezes on loading screen

• 
  Richard Ieuan Davies (@TheRavingRich) reported 53 minutes ago

  @HelpSupercard @2KSupport My web store checkout has been broken since Thursday. Filed a ticket, got ZERO responses, and you just sent me a satisfaction survey for a ticket you silently closed. PayPal works fine everywhere else. Please have a human look at my account.

• 
  Fat Mafia (@FatMafia225) reported 53 minutes ago

  @2KSupport played multiple games in casual corner where the rep wasn’t counted ppl lag out and I play the AI then at the end it says processing come back later and takes you back to searching for a match

• 
  Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported 55 minutes ago

  @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem we're it just cuts out when I press square to read something and when back in the game no sound. The sound on the ps dashboard is OK, just when playing this particular game. Changed the different audio settings on ps5 system to no avail. Having to do a complete restart of the system and the game sound is OK, for how long though.....

• 
  ClipsShowYo (@ClipsShowYo) reported 56 minutes ago

  Ok 2K fix your stuff I don’t want to playing in no G-League I want College cmon @Ronnie2K @2K @NBA2K