Is 2K Games down?
Problems detected
Users are reporting problems related to: online play and sign in.
2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 02: Problems at 2K Games
2K Games is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (75%)
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Sign in (25%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Ry🧛🏾♂️☄️
(@siimplyry_) reported
@2KSupport days have passed and my xp still haven’t been restored. Are y’all even trying to fix it?
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Callum Jones
(@Cj111889jj) reported
@2KSupport units disappear mid game. Can we get a fix on this. Switch version.
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EASYDUBIT
(@EASYDUBIT1) reported
@2KSupport FIX NEXT GEN VIBRATION/CONTROLLER PROBLEMS. EVERYONE IS EXPERIENCING THEM, MAKES THE GAME MUCH WORSE. WENT THROUGH SUPPORT AND THEY DIDN'T HELP. GET DEVELOPERS TO FIX THE ISSUE IN A PATCH UPDATE.
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Kanye 2k
(@2kKanye) reported
@2KSupport Are using Zens allowed I’m guessing? After Christmas I go against one every other game? People just openly admitting to it. Hopefully y’all are at least aware of how big of an issue it has become.
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WholeLottaWholeLotta Page
(@JojoJonahJones) reported
@2KSupport Fix Next Gen, my whole MyCareer season just reset and everytime I request a trade the game crash.
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Ry🧛🏾♂️☄️
(@siimplyry_) reported
@2KSupport it’s been hours and I still haven’t gotten a response, my ticket # is 8280674. Xp continue to reset, days past and the problem still around.
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Big chukey
(@big_chukey) reported
@2KSupport is the 2k support down for Sunday I’m not getting any help with my problem
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flurry_2k
(@Flurry2k) reported
@2KSupport can you please fix your servers? I am not able to play the game all morning but I am able to play fortnite. It says “syncing data for 2k and it never loads” wtf
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marcus herron
(@Marcus30233) reported
@2KSupport Fix the ps5 career my points and my badges...not receiving them after games thx
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corcav22
(@corcav22) reported
@Trex5103 @ItsShake4ndbake Yes, also had issues not getting XP and support gave me their typical canned response of clearing cache and reinstalling the game. Smh... @2KSupport
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yuhihht
(@imthatkevinkid) reported
@2KSupport Just tell me why i’ve been error coded 60 times
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ITzENDLessGaming
(@MclachlanTia) reported
@2KSupport Hi I have managed to recover as I replied to your response.... I will the ticket open another day or 2 to be on the safe side just in case I have this issue again
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Willdu013
(@willdu013) reported
@2K @2KSupport fix the severs please or the zen because it's over powered cneter without a bar wow he litteraly is steph curry then #2k21 #ronnie2k
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Mills & Edwards, LLP
(@MElaw_NY) reported
@2KSupport Still nothing. I don’t understand why it would take this long. Just see that I have over 2000 cards but I don’t have Lillard. Please fix
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Aaron
(@aarondaniels362) reported
@2KSupport is the resetting level problem already fixed?
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Tre'
(@Tremay23) reported
@2KSupport yo wtf is going on? i got disconnected from a game and now i cant load into mycareer or the 2k sports server. and when i type the error code in on 2k status it says cant find error code.
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johnny banks
(@johnnyb46854490) reported
@2KSupport this is insane. I've had to redo like 10 Dom games because of error codes. **** this stupid *** game bro
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Agustin Lechuga
(@NBA_ALLSTAR_967) reported
@2KSupport No, just fix your servers & this wouldnt be an issue
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Papa Moomin
(@taiteilija_arty) reported
Hi @2KSupport I've been receiving code error aa897ec1 so many times since few days that I can't count. Losing my VC after games. It's disconnecting... So frustrating. What can be done ?? I'm on switch.
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Edwin CW
(@ChiaWei93) reported
@2KSupport Hey 2k, still can't manage to solve my exp problem ? How could u do that ? I done all the exp agenda , and i still lvl 19? ( Actual should be 25 right now)
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BIGBALDERS
(@BIGBALDERS1) reported
@2KSupport Aye man! Yall gotta fix your servers!! I'm tired of getting kicked after having a win streak! This ridiculous👎🏼 @NBA2K
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joh_khld
(@JohKhld) reported
@2KSupport I open a ticket the same day. Got a response saying that you can clone my player so I said yes, one of your agent did it. But it is not working at all. I send videos and all.
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joh_khld
(@JohKhld) reported
@2KSupport Hello, I am sending you this tweet because I have a problem. Last Thursday I was playing Pro AM and I decided to go play REC with friend, I got off the PRO AM stage and I receive a message "You need to have a MY PLAYER if you want to play this mode".
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Rich
(@RichTheClutch) reported
Hey @2KSupport can yall help me my settings are not working i turn the shot meter off to on and it aint on and shot feedback for all shots are on they aint even responding can yall help me out here
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AB31337 ❼
(@AB31337) reported
@2KSupport Can you please fix my MyTeam XP I want to play the game again!!
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Brock Menke
(@brock_menke) reported
@2KSupport I just did but my problem is I didn’t get the items for winning the game so I have to waist my time playing a game again I already won
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warmth
(@SuperScary7) reported
@2KSupport Currently a glitch in my career next gen if you pause during the post game interview your game crashes and you lose the stats from the game. As well, you receive no badge points when you redo it.
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yuhluhtye
(@yuhluhtye1) reported
@2KSupport I filled out a ticket and it’s been a little so y’all didn’t get back but my record and teamate grades are messed up my record is supposed to be 37-19 in park and 1-0 in rec and it’s lying about it saying I got like 200 in park and 30 in rec can u pls fix this
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Kevonte Mitchell
(@_KevonteM) reported
Yoo! @Beluba @2K @Ronnie2K y’all ready to fix the defense on 2k21 now or what?? #NBA2K21
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Collin Edmonds Jr.
(@c5llin) reported
@2KSupport Can you fix Xbox Series S/X Pro am matchmaking!! keep getting freezes and dashboards!