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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (44%)
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Sign in (33%)
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Matchmaking (11%)
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Game Crash (11%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glastonbury |
Sign in | |
 Morteau |
Online Play | |
| Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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C2BG 🏆
(@_Curd) reported
@2KSupport @ItsNiikoYT So you can respond to him ASAP but my problem been going on for 3 days and nothing huh
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gabe itch
(@Gabeitch_69_) reported
@LD2K @2KSupport Can you tell them because they never told me the exact reason only told me I breached the terms of service can you tell Ronnie at least
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Merc229
(@merc229) reported
@Ronnie2K, @2KSupport #8365392 A 1 time courtesy restore shouldn't apply to a Saved file corruption error caused by 2K servers. That's simple not right. Two of my players gone and I get a ticket closed reply because the game is broken?
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Pedro Reinoso
(@Pedro_Reinoso) reported
@2KSupport Hey, I've been having a problem with my account for a few weeks now, it has been banned for no reason I believe it's an error, I made a request but I haven't heard from you since last saturday, can you assist me with this situation?
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C2BG 🏆
(@_Curd) reported
@2KSupport Terrible customer service
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Brody
(@brodydillon2) reported
@Beluba @2KSupport @NBA2K I can’t load into my main build. I can’t load into park or anything it freezes then kicks me off the game. I have no trouble with any of my other builds. **** is crazy I need this fixed it’s been a week
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AlexRebbby
(@arturo9998) reported
@2KSupport @Tyler91823567 @Ronnie2K Guys i play over 1400 triple threat vault games is my vault broken there no way it should ever take 1400+ games or 60hrs+ thats so ridiculous...
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CorrupttTheKidd
(@ChrisDonis5) reported
@NBA2K @2K @Ronnie2K Hey y’all! You guy wanna update your game cause currently I can’t change my minutes, I can’t trade suggest, and I can suggest free agents? Please fix your game. We have came out about bugs and every update you guys released has fixed nothing.
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Davin Gammage
(@DavinGammage) reported
@2KSupport I have been getting HUGE lag spikes like every 10 seconds in park games and I am also getting 100mb/s wifi connection. I need help
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Trevor McKee Achilles
(@MrTAchilles) reported
@2KSupport I am not allowed to change shoe companies for players (Jamal Murray wears New Balance, not adidas, etc.), add headbands to players, or use elbow accessories such as elbow pads, elbow sleeves, large bands, etc. Can you please fix these issues? So many inaccuracies.
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FayOfficial
(@FatBoyFay1) reported
@2KSupport my 2k21 digital version keeps blue screening on PS4 and PS support said I have to contact 2K because it’s a game issue.. how can I get in contact with someone
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Taiquan smith
(@Tsthetruth_24) reported
@2KSupport Yeah I’m contacting the BBB on y’all this is crazy. Y’all don’t respond, your game is broken, y’all say we can contact support via chat but don’t even allow people to log in. Then you close tickets without notification or responding to emails
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8-24
(@SoloRoc_) reported
2K would easily be my favorite sports game on the PS5 if it didn't crash every time I do MyCareer. The only game that crashes. Madden plays just fine. @2KSupport
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Jus Smith
(@_JusSmith) reported
I’ve been on the zion screen for 10 minutes and counting, whats the plan to fix this ? @2KSupport
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The Beach Bum
(@southernguy1969) reported
@2KSupport here's the issue I'm having. In Pga 2k21 career mode, I've played an event and finished t-4th. Cant recall who won but a few hours later I went to schedule, moved up to the event I'd just played and a completely different person won and I was now t-6th. Any answers?
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Ben
(@Mingey99) reported
@2KSupport keep having my myplayer reset, i lose all my animations and customization. How do i fix this?
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2 Horns & A Halo
(@Ace1Migz) reported
@2KSupport Ya’ll suck at responding to tickets. Fix this raggedy game #Respectfully
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Joel
(@Joel12447224) reported
Hey @NBA2K @2KSupport I’m waiting on my problem to be solved
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FLAVIO 🍇
(@hossaroon) reported
@Ronnie2K @2KSupport you guys are horrible at what you do. Spent 24 hours straight trying to get an issue resolved
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QxlyDiffrenet
(@QxlyDiffrenet) reported
@2KSupport And i try login with my 2k account on my phone it dont work just let me know when i can get my perimeter lock back plz
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Jdiz619
(@TheRealSHA8) reported
@Beluba @Xbox or @2KSupport needs to at least address the matchmaking issues the series S is having in pro am. We literally cant play private pro am with our friends or play in leagues with other series X.
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TragicBronsxn
(@Mobbin2Mars) reported
@2KSupport Ooh I been had a support ticket buddy no one answered me back after I told them my three issue why you think I’m on Twitter to tell y’all your a **** company
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Jacobb Stever
(@jacobb_stever) reported
@2KSupport tell me why the game itself is not giving me progress but your 2k support team members only solution is for me to play 5 full games earning 0 progress before they will try to fix it? Thats 2 hours of playing a game for nothing.
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muharem1
(@muharem114) reported
Hey @2KSupport i have been waiting for an answer to my problem for 3 days you can do something? TICKET ID #8365119
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Dreezy
(@DreezyKills) reported
@2KSupport please fix my build taking 9 years to load into the park
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MaineGaming
(@MaineGaming101) reported
@2KSupport I created a ticket #8371972 but when I go to log into the system with my username and password it doesn’t allow me to hit the submit button to sign in to speak with anyone
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Taiquan smith
(@Tsthetruth_24) reported
@2KSupport I put my ticket in back in 01/27 and my issue has not been resolved. I even been sending you messages and no response or update what ******** man
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地理
(@kxng_Geo) reported
@2K Good afternoon, my ps4 crash and I had to reset everything to default settings and doing that I lost my power forward built along with my point guard. How can I get them back
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Manatti P.
(@Manatti23) reported
They’re not gonna even attempt to fix the game until they start losing money, I’ve given up hope. RT @_JusSmith: I’ve been on the zion screen for 10 minutes and counting, whats the plan to fix this ? @2KSupport
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Brandon
(@thebrandonbe) reported
@2KSupport every time I play a park game it says an error occurred establishing connecting and the game won’t count and sends me to the main menu but it shows as a loss in my park record