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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (56%)
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Sign in (22%)
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Matchmaking (11%)
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Game Crash (11%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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MasterNadi
(@MasterNadi6) reported
With the new update for nba my carrier won t start. So @2KSupport what's wrong with the new updae. Code error: 6f8ce31b. Can you guys solv this problem quickly?
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Junior
(@Ricanlegend) reported
@2KSupport @JoshKurtiss What’s does this error code mean 6f8ce31b ?
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Harry Benfield
(@HarryJayCFC) reported
@OGCsplash @2KSupport @Ronnie2K Had the same issue since Saturday night and still not fixed
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J5K
(@Joeron5000) reported
@B3astm0deTV @2KSupport fax, but yk if i don’t submit one, and they don’t fix it, they can act like they don’t know what’s wrong
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Lil Markus
(@LilMarkus13) reported
@2KSupport Can you please take a look at ticket #9250382 I’ve been getting error coded for the last 5 days.
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i have a nut
(@Bradymillman) reported
@2KSupport please check ticket 9249388 have put so many hours into my main build and now am receiving error code every time I try to log in
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MyFam2Lit
(@TAPIN2ITACHI) reported
@2KSupport Yo respectfully **** that i did this wit yall last yr u aint do shitt my account is ikilllikeitachi on ps5 go fix my **** plz
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Beastmode_GPC
(@B3astm0deTV) reported
@2KSupport @Joeron5000 Why a Ticket? U guys now what is wrong, fix it…
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Ollie
(@probollie) reported
@2KSupport Shouldn’t have to submit anything. Just fix it, everyone is having the same issue
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NotDonni
(@NotDonni_) reported
@2KSupport @NBA4Jonathan I've got this error after update... started a support ticket... still no response..98 overall down the drown?
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Beastmode_GPC
(@B3astm0deTV) reported
@Joeron5000 @2KSupport They don’t need a ticket for that. They know what is wrong. Fix it and all is good
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Jacobkrieger93
(@jacobkrieger93) reported
@2KSupport i got error coded 6f8ce31b and cannot play on both of my builds ticket number #9221340
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IcyMajin
(@IcyMajin) reported
@2KSupport i keep getting an error code loading into the park on the Series X after the update
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Lucky Luciano
(@AbandonAnakin) reported
@NBA2K @2KSupport FIX YOUR SERVERS I WAS IN THE MIDDLE OF A GAME
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vass
(@LockUpVass) reported
Fix your game @Beluba @2KSupport
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...
(@Guage28) reported
@2KSupport @2KSupport y’all had an update and the error code still isn’t fixed cmon now
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Sniper
(@vSniper_OG) reported
@2KSupport Yes I’ve already submitted a request and I’m waiting for a response. Have you guys seen this before. I closed my app a couple times while in my career game and now I can’t get out of the game and into the city without this error code popping up and kicking me to main menu
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Zane Rault
(@Shriimpi) reported
@vSniper_OG @2KSupport This same thing has happened to me and I can already tell they ain't gonna fix it
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RT Mel4x_
(@Mel4x__) reported
@2KSupport I just got the error code and tried the steps y’all said and it still did not work please help
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Lanquaye
(@BobbyFrodo) reported
@2KSupport fix your game!!!!! I’ve had to delete my game and download it twice in a week.
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Dave
(@DaveBrugmans) reported
@2KSupport Does this have to do with error code 6f8ce31b
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jose Manuel
(@JosManuelSnche6) reported
@AbandonAnakin @2KSupport @NBA2K Me too man this is happening since day 1 and the ******* all time ********** bug too its crazy man I Hope they Fix It today
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Terrance Warren
(@Kouncilman1) reported
@2KSupport (#9232822) I received error codes and can’t access my main MyPlayer. I sent you guys everything you asked for. Two days ago. No response, no updates on how I can get my MyPlayer back. Why aren’t y’all resolving this bug with the game?
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Dylan Wilson
(@Dylan_Wilson174) reported
@SteveHu93560167 @2KSupport Did you get this sorted? I’m having the same issue.
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Zach
(@_zachfarden) reported
@2KSupport can you give a general update on error code 6f8ce31b - seems like everyone having the same issue.
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Cristian Martinelli
(@cristianmar54) reported
@2KSupport ticket no. 9249375, error code 6f8ce31b, can’t get into my original myplayer (which I want to play with) but i can create a new player and get into the city..
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Jonathan
(@NBA4Jonathan) reported
@2KSupport Why does 2K keep corrupting my files every year? Error code: 6f8ce31b This is the 3rd year in a row that my file is corrupted of my first build (previous 2 were on PS4) This is the reason why i stopped buying special edition because you don't refund my VC so i can start over...
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Lucas Kolloch
(@KollochLucas) reported
I got problems with mycareer. Code: 6f8ce31b help me please @2KSupport @Ronnie2K
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Jason Bast
(@Jason_Bast) reported
@marcus_vickers @2KSupport I just fixed mine with the same issue after going into the manage game and add ons and deleting the reserved space in the save data. Had to do it twice but I'm back in now
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Mason Doxey
(@Blu3Striker) reported
@NotDonni_ @2KSupport I got that error code I rebooted my console and then got my myplaer account banner