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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (50%)
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Sign in (30%)
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Matchmaking (10%)
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Game Crash (10%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Deer Park |
Online Play | |
 Rivas-Vaciamadrid |
Online Play | |
 Red Deer |
Online Play | |
| Glastonbury |
Sign in | |
 Morteau |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Welen Lin
(@WelenLin) reported
@2KSupport @2KSupport hey, please help to take a look at this ticket #8923799, mycareer file is missing without any reason after crash and I'm really disappointed with the response there
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Kevin Alcover
(@KevinAlcover2) reported
@2KSupport I summit a ticket because I login all the day to receive Dark Matter Trae Yong and the Friday I enter and appears that I not login a day
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E5-MyVoiceToxicTv
(@MyVoiceToxic) reported
@2KSupport I never did a vc glitch can you look into this
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WilliamTJensen
(@WilliamTJensen1) reported
@2KSupport How come the live chat is down, but you can email to talk to us. Fix it now.
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Dream™️
(@_DreamTM) reported
@2KSupport I need to chat with someone this getting ridiculous. y'all agents respond once a day and can't even fix the issue when they say they did.
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Jeremy Shelton
(@jeremyshelton34) reported
@2KSupport I submitted a problem about a week ago about not being able to play online on 2k my team and you guys haven’t responded. Any updates??
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じゃむじゃむ
(@airjames8) reported
@2KSupport Anteup 1on1 is no available on Asian servers. Please fix it.
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LHM
(@LHM18431898) reported
@Uber and @Uber_Support Your customer service department is horrible. I have been disputing a clear issue of someone hacking your system and charging @2K worth of rides on my account since April 2021. With such a large company with advanced technology ...
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.... Ali
(@AandDat) reported
@2KSupport It has been 3 days now... Will you fix my issue please?
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Thiago
(@t_ago5) reported
@2KSupport My MyCAREER file got deleted (not by me) can you guys fix it? I just wanna play with my character again ticket number: #8919591
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carlos mansro
(@mansro_carlos) reported
@2KSupport what’s up with the full bars I got 4 full bars in a row fix your game
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Welen Lin
(@WelenLin) reported
@2KSupport @2KSupport hey, please help to take a look at this ticket #8923799, mycareer file is missing without any reason after crash and I'm really disappointed since I'm not getting any response there and it is making me anxious
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Mr. ZaTcH
(@TheReal_ZaTcH) reported
@sarcinelli @2KSupport Just frustrating that this happens to people constantly but there hasn’t been a fixed released. I’ve lost multiple myplayers due to whatever the issue is. Reinstalled, verified, etc. last time I closed the game without any issues and my character is just gone.
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Michael Cadd
(@Scooby23x) reported
@2KSupport is it your customer service practice to just ignore your customers?
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tenshbag
(@Dx15300133) reported
@2KSupport No I got a new ticket can you guys please fix the problem idk why they would make him taller I was 6foot2 and now Iam 6foot4 can you guys please handle the problem please my ticket number is #8922862
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AU YONG TIAN QIN
(@qin_au) reported
@2KSupport May i know why the one-time courtesy is exist for the player who missing their career files? That not our fault at all. I didn't blame you guys to not fix the bug. But at least you guys should help us to recover your mistake to let this bug exist.
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Il Rosso
(@LRossignoll) reported
@2KSupport many days without updates to fix my issues ( #8770955 ) waiting three weeks without playing 2k My Career. Hope you are still working on it and please I don't want to wait any longer.
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navstan!
(@stepdaddyjaay) reported
@2KSupport why did i just get banned when i never did the glitch
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LeadViperX4000/ATLA_TLOK
(@leadviperx4000) reported
@2KSupport Ok well they said they can’t fix it so how do I get my money back
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LHM
(@LHM18431898) reported
@Uber @Uber_Support @2K your system is and your atrocious lack of customer service. I want my money back. It is simple. And, despite many months, I have never received a simple call regarding this matter despite multiple requests. You suck!
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LHM
(@LHM18431898) reported
@Uber @Uber_Support @2K Oh, and BTW, your incredible customer service team just told me I need to pay $2K before I can take my next ride. I will never ride with you again. Still, give me back my money.
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Mr. ZaTcH
(@TheReal_ZaTcH) reported
@sarcinelli @2KSupport That’s what the ticket is for. Trying to get it back. Between VC I’ve purchased and the time put in, I feel like it’s something they should be obligated to do. Yeah Epic games. I feel like there is a communication issue between the servers because the player files are still there
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Cały
(@Cay70233490) reported
@2KSupport #8919330 problem still not resolved
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navstan!
(@stepdaddyjaay) reported
@2KSupport why did i get banned for no reason didnt even go against any terms of service
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Samtrg
(@samtrg20) reported
Hello @2KSupport can u follow up my ticket:8878199. My carrer file is crash and got deleted. 91 rating :)
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navstan!
(@stepdaddyjaay) reported
@2KSupport i have done that and I know for a fact i didn’t break any terms of service
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Tuggy
(@tuggy35) reported
@2KSupport #8915986 Hope u fix it soon
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NBA2k21 MYTEAM PLUG!!
(@MtSeller_2kplug) reported
Fix ur damn servers!!!! @2k
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tenshbag
(@Dx15300133) reported
@2KSupport I’m sorry I just want my player hight to go back to normal can you guys please fix the problem
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BojanLost
(@bojan1805) reported
@2KSupport Hi, I still can't play the game. How much time it takes to resolve my problem?