2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (100%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Köln	Online Play	12 days ago
Paris	Online Play	2 months ago
Paris	Sign in	4 months ago
Montilliers	Sign in	4 months ago
Cumbernauld	Matchmaking	4 months ago
Flat Rock	Matchmaking	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JustCallMeAce (@AceTrouble1) reported 1 minute ago

  @2KSupport yall need fix ya game. Just dropped 32 pts in the rec and yall gave me a loss with 0 badge progression and 0 vc

• 
  CrazyJace (@JaceAt) reported 2 minutes ago

  @MarkinOut @WWEgames @2K Someone posted that on the 2K issue thread that it's being looked on too.

• 
  2KDadOz (@2KDadOz) reported 2 minutes ago

  Whatever you make your visual que, just know that it's not going to be that. @Beluba @2KSupport can you please fix this.

• 
  TheMasterDJ (@DesmondBlouin) reported 3 minutes ago

  @MarkinOut @WWEgames @2KSupport I found a way around it. You know now when you are on the Menu Screen you see a loading screen, press the Back Button and you will be able to play the game. Unfortante part is you can't play Online so going to Online Feature, MyFaction, & The Island will crash the game.

• 
  CoochieMane (@imcoochiemane) reported 5 minutes ago

  @2KSupport yo I keep getting an error that says “you’re not allowed on this server” and then it gives me a quit and now I’m banned for half an hour

• 
  Swaggy_Hotep (@Patternshifter1) reported 5 minutes ago

  I really activated double xp played four games tonight. Got to finish one. Had a+s the next 3 games and kept lagging in the fourth quarter 🥲😤💸😔 another 2k year I guess. These were my first 4 games of 2k27. I played the game for @Ronnie2K @2KSupport @2KIntel #badgeplug #2k27

• 
  𝙆𝙮𝙧𝙧𝙤 (@iKyrro) reported 6 minutes ago

  @CornellGunter_ @2KSupport Seeing how 2K Support did nothing last year to rectify when patches caused issues (on the top of my head, 1.18 specifically with the Invisible Custom Images) I wouldn't get my hopes up that they will be able to revert progress *cue the Clear Cache to fix every issue support msg*

• 
  JoyBoy (@JoyGear5) reported 10 minutes ago

  @NBA2K @2KSupport @Ronnie2K Is there by any chance with the next update you guys fix an issue with customizing the HUD? I swear it’s like my 10th time having to switch to my preferred HUD just for it to get reset the next time I hop on the game.

• 
  Bishop. (@KingBishoop) reported 12 minutes ago

  This issue has yet to be resolved by the way. Instead, 2K Support has had me send around 6 videos of the loading screen, and has passed my issue along to a total of 8 people with ZERO results, all of this within a span of a month. I’m done. I’ll deal with the issue, and figure it out myself. @2KSupport @CornellGunter_

• 
  Markin' Out (@MarkinOut) reported 17 minutes ago

  @leafsavage_420 @WWEgames @2KSupport Their customer service is so far disconnected from the people working on the game. They follow a script and don’t know anything.

• 
  Nimbus Cloud (@NimbusCl0udYT) reported 19 minutes ago

  @Beluba @2K @NBA2K I got banned for getting kicked outta game. Can we fix this?

• 
  Thomas/Thjialfi (@thjialfi) reported 22 minutes ago

  @2K I think you still need to patch and fix your broken scam of a game you call #WWE2K26. Stuff like this make the game almost unplayable.

• 
  JayG 🤟🏾✊🏾 (@OhNiJayG) reported 23 minutes ago

  @NBA2K @2K This gotta be fix ASAP he only took 5 mid range shots per game cmon ni, and KD still shot a better percentage, what are we looking at

• 
  DDSZN (@DemarioSZN) reported 24 minutes ago

  42 mins spamming connect closing app etc fix ur ****** game @2K @NBA2K @Ronnie2K

• 
  The Thing (@BradBetteridge) reported 24 minutes ago

  @JIMMYSHAKES23 @CornellGunter_ I’ve been fighting @2KSupport over this for days. They’ve admitted the Patch 1.15 crashes are being investigated, but have ZERO timeframe for a fix and ZERO answers about compensation, missed MyFACTION content, Persona unlocks or Ringside Pass progress.

• 
  ONE KING ENTERTAINMENT (@kingjamesmac718) reported 24 minutes ago

  @desmondcook2012 @2K @2KSupport What’s the fix?

• 
  GHWWEFAN23 (@GHWWEFAN23) reported 25 minutes ago

  @MarkinOut @WWEgames @2KSupport sorry your having issues with the game and that sucks

• 
  DarkKnight90309 (@DarkKnight90309) reported 27 minutes ago

  @MarkinOut @WWEgames @2KSupport I play on switch 2 and PS5 Never once had a Issue on PS5. Only Switch 2 is where I had the issue. Try deleting the game and reinstalling it

• 
  Dash Ketchum Gaming (@dashketchum5) reported 27 minutes ago

  @2KSupport any update to switch issue. Please fix your game

• 
  Chuck Sams (@cdsamsjr80) reported 29 minutes ago

  My game on ps5 keeps coming up error. Never happened to me on any update. Is there something u can do to fix this? @2KSupport

• 
  K (@khavon420) reported 32 minutes ago

  .@NBA2K I swear to you don’t not feel like recreating all these shoes. There HAS to be some type of memory service where the shoes / players you’ve created can transfer from each years @2K to the next one. I made 300 shoes now I have to restart lol

• 
  ill Tony ✨ (@tonyy4life) reported 37 minutes ago

  2k gotta fix their servers, keeps kicking me outta games then saying I’m getting banned is ridiculous. I haven’t Quit any games. @NBA2K @2KSupport @Ronnie2K

• 
  nov (@NovelStevenson) reported 39 minutes ago

  @2KSupport Can i get any help with this i got error coded the game before the game i just won and the game i got error coded on didn’t even start i go into another game and play it through no problem then i try and play again and have a 2 hour ban??????

• 
  Survivalistt (@Survivalisttt) reported 45 minutes ago

  2k, come on. Resolve the crashing issues that are occurring on both consoles. There are serious issues that need to be addressed as soon as possible. We're unable to play the game. @WWEgames @2K #wwe2k26

• 
  Shock Wave Wrestling (@WrestlingShock) reported 48 minutes ago

  @kingjamesmac718 @2KSupport @2K Based on my back and forth with 2K support, they say they are working on a fix for this. I will believe it when I see it.

• 
  Sir Breezy (@KingBreezy__) reported 49 minutes ago

  @2K fix your ****** trash *** game. I have a ****** hour ban from getting kicked because your ****** servers suck. FIX THIS **** YOU STUPID *** *******

• 
  👻🎃DevHausen 🎃👻 (@DaHorrorFiend) reported 50 minutes ago

  @MarkinOut @WWEgames @2KSupport Really? I haven’t experienced this issue and I’m on PS5. It must just be affecting some

• 
  Identité (@bannedx333) reported 52 minutes ago

  @Saucy0ntherun @2KSupport @Ronnie2K BROO IVE GOT THE SAME PROBLEM I HAVENT BEEN ABLE TO FINISH A REC GAME SINCE THE GAME DROPPED

• 
  Luke henson (@LukeHenson14) reported 52 minutes ago

  @2K fix shooting or im coming for @Ronnie2K and @Beluba

• 
  Negan M⭕️X (@USS1Hunk) reported 57 minutes ago

  @kingjamesmac718 @2KSupport @2K I did find a work around on console, as it seems to be a glitch in the Live Update. At the title screen, when it tries to update the live, cancel it. You wont be able to play MyFaction or The Island. But I was able to create play work on my pass ect