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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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DEMI D
(@DEMID60211388) reported
@2KSupport My game is faulty it crashes every time I get into a rec or park game and I have constant errors on the game. Help me #10810274
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Dhxjsjsbddb
(@dhxjsjsbddb) reported
@2KSupport Its been 9 days since I submitted my ticket and I still haven’t received any help.Fix my game or give me a refund
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Apollo
(@Damnnnnnnnn4) reported
@2KSupport When will you fix support website. We have been waiting too long!plz reply us
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charlie245
(@charlie245) reported
@2KSupport @HokaTTV I’m playing 2k23 it says I can’t communicate to your online services how can you fix that
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Crazy Dae🎭
(@daegocrazee) reported
@2K @2KSupport FIX YOUR GAME!!!!PAID $80 and DIDNT GET NONE OF MY ****💩💩💩NEVER BUYING YOUR GAMES AGAIN
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$ip SkyLark
(@SipSkylark601) reported
@LibertyBiberty5 @2KSupport Did u ever figure out how to fix it?
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Ben Marsh
(@chefben303) reported
@2KSupport This link isn’t working. When you login, it says the page is missing. I have missing VC after 24 hours.
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Noah Fortner
(@NoArk_Noah) reported
@WWEgames @2KSupport is there gonna be an update to fix the infinite loading screens soon?
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Phil Davies
(@Philly_Moto) reported
@NBA2K @NBA2K_MyTEAM @2KSupport is the gym broken? I'm getting 3/4 stars and it is not even registering and letting me do the same workout over and over?
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Great Clips Gangsta
(@ssjkobe8) reported
@2KSupport my mycareer has been broken for a week and I still haven’t been able to make a ticket???
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Book Pro Wrestlers
(@BookProWrestler) reported
@2KSupport 2k23 is crashing my Xbox one. I don’t have problems with any other games. I’ve troubleshot every method possible. I’ve patiently waited for a fix and nothing. I want this problem resolved or a refund.
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Brendan
(@bbutters97) reported
@2KSupport y’all are really screwing me over ngl. FIX YOUR WEBSITE
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Nate
(@kryptanate) reported
@2KSupport What about Xbox randomly shutting off when I play nba 2K23! I called Microsoft and they said y’all know about this issue. I can’t even enjoy the game without this game shutting off Xbox
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Trevone Murry
(@trevone_murry) reported
@2KSupport I log on to 2k today only to find my account banned, and your support website not working. Whats going on?
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N’golo Kante’s Father
(@AwareDoggo) reported
@2KSupport I was wrongly banned today at 6:36pm, I tried to log on to 2k support to contact you and try to get unbanned but it does not let me sign in. Please help me.
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jzdavid
(@jzdavid) reported
@2KSupport We cannot even submit a ticket. Your site is not working. We are having issues with NBA 2K23. How can we get support???
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𝚃𝚘 𝚃𝚑𝚎 𝙼𝙵‘𝚗 𝙼𝚘𝚘𝚘𝚘𝚗! 🚀💰🤑
(@RioDinero8) reported
@2KSupport Where is my VC? You say submit a ticket but the website doesn’t even let you login to create one. And yes I already created a password.
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john
(@johngotti047) reported
@2KSupport my quest” Control the narrative is not working and I cannot play the game until I do that quest”!!! Need help asap
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iphonedude77
(@iphonedude77) reported
@2KSupport I bought physical edition of nba2k championship edition. I redeemed the codes on microsoft website but haven’t gotten any of the bonus items in my game. Please help. I cant create a ticket for some reason it wont let me login
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Jeffrey Blanco
(@KID_D216) reported
@2KSupport your link is broken to submit a issue.
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TMF_Almighty
(@AlmightyTmf) reported
@wyckoff_james @2KSupport Ya dont even compensate the player base for this ****** *** game so i know damn well ya not replacing consoles if this bug permenantly detroys our systems, fix this **** already
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ⒷⓁⓊⒺ
(@_Blueski) reported
Bruh fix the prize chest @NBA2K @2KSupport
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vDior FT
(@vDiorFT) reported
@2K Don’t care fix ur game was in goat half way lagged out 1 game now I’m in gold half way fix ur trash game
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Broken Record
(@DJ_Smicks) reported
@Beluba @2KSupport @LD2K fix the jumpsshot. No reason a catch and shoot should be a different speed than off ball.
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Docfrombmore
(@Docfrombmore1) reported
@2K @NBA2K Yall need to fix this bullshit shooting 3s it's still suppose to be a video game yall trying make it a big man game and to real nobody got time for all that technical slow it down every possession ****..and online u can't pick your Playa for the bench or bring them up on screen
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Filip Jensen
(@FilipJensen15) reported
@2KSupport i keep getting a error code when Im about to start a park game, and it kicks me out to the Malin menu. I’ve goten this about 10 times and it ruins my stats and the fun.
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Jynxx
(@Jynxx53643971) reported
@2KSupport I’ve been waiting a few days now, I spent over 100 on this game and I can’t play my career. My ticket number is 10810383 and I have yet to find a solution to my issue.
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Ben
(@kanataben) reported
@2KSupport hey the second part of the Ollie oop quest is bugged and won’t track the skateboard tricks and won’t let me play the next game, I had just bought a bunch of VC to level up the build and now I can’t even play games with it. Is there any fix to this?
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Broken Record
(@DJ_Smicks) reported
@2KSupport fix random jump shot timing
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Cj
(@CjThaDemon321) reported
@2KSupport ayo 2k I’ve played like 18 games in the park and it’s saying I have zero games played still?? Can you help fix this please!!