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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Andre FewStacks
(@TheTummyTuck) reported
@2KSupport if you guys can’t fix my erased person just reimburse my vc please and thank you. #7478478
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Dirtyhtown713
(@dirtyhtown713) reported
@2KSupport The game kicks me to the home screen at least 3 to 4 times a day...can yall please fix that
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Callum Endean-Coyle ⚒
(@CoyleEndean) reported
@2KSupport still not fixed the issue with play now online wins not counting, why is is taking so long it’s such an easy fix??? @vladdwavy_ having the same issue and his thousands of viewers can see it
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A Smoove
(@aaronwaveking) reported
@2KSupport Ticket has been sent over.this issue needs a patch.ive been going through this since I had the game on the 12th for ps5 please fix it asap thank you.
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thompson13
(@fthompson13) reported
@2KSupport why wany u fix historic **********...why use a thing that got ea in trouble because you are sure as hell are using it here where you make the game harder so you think you would have to keep buying better cards to win.
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ViP
(@ViP_WGL) reported
@2KSupport just did that. And my new # 7487250 . Please fix
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Ryan Mekemeke Bright
(@RyanMekemeke) reported
@2KSupport is there an issue with NBA2K21 MYTEAM promo packs? It seems I haven’t had them for 2 weeks now
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Michael
(@AnxMD_) reported
@2KSupport #7487498 fix it
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Hypogeum (Stacey Goodale)
(@goodale_stacey) reported
@2KSupport Borderlands 2 switch crash update would be appreciated, it’s like the issue is being swept under the rug
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$oHo
(@JStunnaYT) reported
@2KSupport @Ronnie2K @Beluba When are y’all gonna fix my myplayer sent a whole ticket out and emailed y’all all my info boutta be three days with no myplayer or follow-up? Wtf
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Reko
(@Tango_Barce) reported
@2KSupport I have a problem every time i try to connect to 2K servers. the problem code is 4b538e50. I have this problem on ps5 and i can’t play online !!
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Leslie
(@iYungSimba) reported
@Ronnie2K @2KSupport Y’all just ain’t gone fix play now online next gen until y’all find a way to put in micro transactions huh? Ridiculous
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Kenneth Mausolf Jr.
(@JrMausolf) reported
@2KSupport Hey guys i have a serious issue. My siren is lvl 65 but i only have 63 skill points. I think i was in a menu that caused the level up to glitch and not give me the 2 skill points. Help!
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Patrick O'Dell
(@CaptainOdell) reported
@2KSupport We are online on our switch and our PGA tour 2k21 always just says there is a connection error when trying career mode.
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Shahzaib A
(@Shahzaib_A84) reported
@EAMaddenNFL How about y'all fix Franchise Mode! Crashes everytime I finish a game and doesn't save any of the progress. NFL @2K is going to put y'all out of business
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Preston S
(@PrestonicForce) reported
@nick_block3r @2KSupport Did you ever figure out the issue? I’m getting the same error code too lol
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CC
(@Cryptoceratopz) reported
@Dariel6Dariel @2KSupport Bro I got the same exact issue and these clowns tell me they are still “investigating” one week later. Like wtf sherlock holmes gimme my player back or refund me the VC i put on him
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Nick
(@djzeus) reported
@SixersPlayer @2KSupport That’ll fix it but it’ll be behind a loot box or something you’ll have to pay probably
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Android 18
(@lazuli1738) reported
@2KSupport Can you please send an update for Wwe2k20 and fix these crashes! I cannot play my 6man match this is utter bs
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Tim
(@SixersPlayer) reported
@Alex_Nooge @2KSupport Yeah same here I just jumped on to fix my hot zones and hopefully get a few badges. But this crap is still happening it seems.
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Rocky
(@Rocky_brklyn) reported
@2KSupport why do I keep getting kicked out of park when I’m every other multiplayer game I play good but when it comes to park for nba2k 21 next gen I lag and even lag out of every single game
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Dontay31 🏁
(@taydeezy31) reported
@Steel7city09 @Ronnie2K @2KSupport I’m getting the same issue
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Macool
(@Macool__) reported
@2KSupport I have completed KIA challenge and it won’t let me claim my reward because it says I haven’t had my last win for 3v3s? I played another and won one more and it still says the same. Guessing this is a glitch you can fix?
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🌏®
(@Kidd_TNM) reported
@2KSupport can y’all actually help me i been waiting a for 2 weeks to receive my player back and still haven’t got nothing what kind of customer service are y’all if y’all not helping a paying customer I need my problem solve ASAP
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Clayton Tillman
(@tillman_clayton) reported
@2K bought 2k battlegrounds and Wanted to use Supercard season 6 qr code and the QR code is misprinted, is their anyway to fix this? I have receipt I just bought it.
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June ♠️
(@AmazinnMan_June) reported
@2KSupport when y’all going fix the invite ????
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CheeseVL
(@IGetSpectated) reported
@2KSupport Yo wtf is wrong with the servers I’m lagging every second and my internet is perfectly fine yo
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tye
(@tye19117816) reported
@2KSupport @2KSupport that has already been done :) please fix this quick
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TheRealEasyStreetZ
(@RealEasyStreetZ) reported
I think @EASPORTS @2K (any other studios with yearly releases) need to take a page from live service games. Develop a game that can be constantly updated for 4 to 5 years then if necessary, upgrade the graphics for another version to run another 4 to 5 years. #gamedev #ideas
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corcav22
(@corcav22) reported
@2KSupport (Support ticket #7442144) still having issues with face scan import crashing the game. Already sent videos as proof and CS rep wants more videos as proof??? Also MyCareeer still not receiving progress after games. When will these issue be fixed? Can these problems be escalated??