2K Games down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (56%)
• Sign in (22%)
• Matchmaking (11%)
• Game Crash (11%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Sign in	17 days ago
Deer Park	Online Play	17 days ago
Rivas-Vaciamadrid	Online Play	17 days ago
Red Deer	Online Play	18 days ago
Glastonbury	Sign in	1 month ago
Morteau	Online Play	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaming Brothers (@MikaelPoonja17) reported 22 seconds ago

  @2KSupport i got error coded while doing trophy case and I'm stuck at 9/10 forever now

• 
  bradley (@bradsatch) reported 4 minutes ago

  @2KSupport So y’all just go sit there and never fix the face scan login issue for PSN users??

• 
  biggaveli (@biggaveli12) reported 6 minutes ago

  @2KSupport @solozee4 I’ve submitted a ticket already. Been waiting for a response. I’ve spent $70 total to get VC. ($49.99 for 200,000 VC and $19.99 for 75,000). Easy fix is to replenish the VC I purchased so I can create another build.

• 
  Hu (@hugarden2k) reported 7 minutes ago

  @CompDerrol @moneymakingdoz @2KSupport 2K support is unhelpful in this situation. They claim the issue has been passed onto their development team. Who may or may not develop a patch that will help solve this issue but 2k support is unable to track it beyond what they have done in communicating with me.

• 
  Tyler S. Callaway (@TylerSCallaway) reported 8 minutes ago

  @NBA2K @2KSupport @Ronnie2K please give an update on why people can’t log into the 2k23 app? Every year I love face scanning into mycareer and this is the second year a problem has covered with your product that makes us wait multiple days after release R u atleast aware #2k23

• 
  Matías (@matutte66) reported 11 minutes ago

  @2KSupport Hello, I bought the Jordan Edition PS4 and they still haven't given me anything that it contains. I have already uploaded the form and still no response. Can you fix that issue?

• 
  ThirdEye (@ThirdEyeAnt) reported 12 minutes ago

  @2K Rebirth quest Ronnie is no longer in the 3rd spot which was out front the 2K Sports building. Fix this. Ronnie’s rebirth quest on 2K22 also had issues come on man…

• 
  codie 🥷 (@HoneyBuckets0) reported 17 minutes ago

  @2KSupport I have been error coded over 300 times the past two days over MyCareer and MyTeam. The game isn’t even playable at this point.

• 
  joh be Lucky ∆♠ (@Maxibaracuda522) reported 17 minutes ago

  @2KSupport how can I fix the failed connection on the my nba2k23 app … please I submitted a ticket since yesterday morning..help please

• 
  Schiggo (@SchiggyGang) reported 27 minutes ago

  @2KSupport I keep getting the error code: 727e66ac in the park. I already wrote a support ticket but nobody‘s answering and it is really getting on my nerves at this point.

• 
  Kanetaru (@IcedCoffee1996) reported 28 minutes ago

  @2K Fix your players some models are not finished yet

• 
  Shawn J.... ® (@Shawn__J18) reported 29 minutes ago

  @2KSupport MYCAREER GAMEPLAY ON NEXT GEN PS5 is tripping. I can’t receive an off ball screen on offense. It was working and then it just stopped working. L1 button. Please fix ASAP.

• 
  mike tyler (@mtyler201280) reported 33 minutes ago

  @2KSupport please fix the 2k23 app so people can actually log in and do face scan !!!

• 
  GREEN (@GREENMACHlNE) reported 36 minutes ago

  Are you guys gonna fix the MyNBA2K23 app for PlayStation users? What’s taking so long.. tryna get my scan going @NBA2K @2KSupport @Ronnie2K

• 
  Hu (@hugarden2k) reported 39 minutes ago

  @2KSupport says there working on a patch for all those experiencing the REC #XBOX #SERIESX shutdowns. They have really been great in communication. Thank you support team I hope the patch helps resolve any and all issues.

• 
  ‎ً (@RyaanKnowsBall) reported 41 minutes ago

  @2KSupport @Ronnie2K fix the nets turning invisible..can’t even get my playmaking badges because i can’t see my teammates..💀

• 
  kJ (@magicmikedance) reported 43 minutes ago

  @2KSupport Yo 2k support My ticket number is #10719823 I’m freaking out right now I spent a $100 for the Michael Jordan addition and I made my my career player upgraded him to an 80 got an idle out error code then my player went back to a 60 and my vc is gone please help.

• 
  Kaiden (@vikingballer13) reported 43 minutes ago

  @2KSupport @bjornws Had the same issue. Ticket #10715055. Didn’t receive any of my championship edition extras and it’s been 24 hours

• 
  Shawn J.... ® (@Shawn__J18) reported 44 minutes ago from Perryville, Maryland

  @2KSupport @NBA2K @Ronnie2K MYCAREER GAMEPLAY ON NEXT GEN PS5 is tripping. I can’t receive an off ball screen on offense. It was working and then it just stopped working. L1 button. Please fix ASAP.

• 
  C-Bear (@cecil_miller) reported 48 minutes ago

  @2KSupport @NBA2K Hello. I am having an issue on PS5 when playing in Eras, where the mode will not accept custom draft classes.

• 
  Terrencewilkins8@gmail.com (@Terrenc63334495) reported 49 minutes ago

  @2KSupport my finishing progress is not moving at all is it a glitch or something going on I played 3 games no progress so what I am playing for then like come on man 😡😡😡lmk something

• 
  Quantez Brents (@QuantezBrents) reported 49 minutes ago

  @2KSupport So y’all just assumed everyone wanted to shoot because now i can’t shoot against Keon in horse and your required to win. Please fix this

• 
  Gaming Brothers (@MikaelPoonja17) reported 50 minutes ago

  @2KSupport i got error coded in the token market and can only 9/10 for heat trophy case I have ticket 10719190.

• 
  Dread (@realcassports) reported 50 minutes ago

  @2KSupport Are you guys aware of the camera glitch happening in MyTeam? I just had 2 matches in a row where the camera got stuck on a highlight play and I had to quit the game because I couldn't see the court. It wasted 2 games of my Free Agent cards....

• 
  Brandon Wyatt (@Brandon75340195) reported 51 minutes ago

  @2KSupport can you all please fix the servers my Xbox been cutting off since this game came out and I’ve been lagging out games today only. Gamer Tag Trap Sincere Xbox Series X. Rec games have been lagging bad and the games glitches have me restarting every other hour.

• 
  Shawn J.... ® (@Shawn__J18) reported 53 minutes ago

  @NBA2K @2KSupport MYCAREER GAMEPLAY ON NEXT GEN PS5 is tripping. I can’t receive an off ball screen on offense. It was working and then it just stopped working. L1 button. Please fix ASAP.

• 
  マニー (@CurtDawg94) reported 54 minutes ago

  @NBA2K @2KSupport yo it shouldn’t take this damn long for y’all to fix the MyNBA2K23 app. Like wtf goin?

• 
  rami (@rami46660120) reported 56 minutes ago

  @2KSupport @NBA2K @Ronnie2K Lost all of my progress on my player after getting error coded I was an 86 ovr I alr submitted a ticket pls help

• 
  Rich J (@RichJn_) reported 57 minutes ago

  @2KSupport @Beluba Fix for current gen rebirth pls? Its not working.

• 
  IG: @kapturedbyking 📸 (@kingnigel_) reported 59 minutes ago

  @2KSupport calling off-ball screens is broken in my career. Please fix. Worked for like 3 games