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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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gnarlytimes85
(@gnarlytimes85) reported
@harryfrook @2KSupport I feel your pain! It seems like PS4 and Xbox are an afterthought in terms of service. I bet this will be the one and only time Civ is available on these platforms. It’s such a shame because it’s an incredible game. I’m not angry, I’m sad.
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Worm T5 🏛
(@JTheWorm) reported
This 2k is horrible what’s going on with these error codes and can’t connect to server ?! @Ronnie2K @2KSupport @Beluba
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Ajb1990
(@Ajb19903) reported
@2KSupport in pro am we are getting stuck finding an opponent. Can you please help us with a solution for this problem
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Kylewalkee
(@Kylewalkee1) reported
@2KSupport just wanted to give a shout to all the trash that works down there in that office.. Such a waste of money and how I can't get no one down there to fix my issue.. I catch any of y'all or even overhear somebody say they work there smacking the spit of they lip#trash
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Kyri Cunningham
(@KYRIdC) reported
@ShakeDown2012 @NBA2K @2KSupport Don’t worry it won’t take them 2 months to fix your problem
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Nasiah Bruce
(@bruce_nasiah) reported
@2KSupport is the servers down? It keeps saying for me to connect but my wifi is fine.
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Brown On The Beats
(@BrownB20) reported
@JTheWorm @2KSupport And just like that I’m back in all the way in a park where games have been going on so it was intermittent issues I guess depends on where you were at in the country
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Brother Kai
(@iakaj8) reported
@NBA2K @2KSupport y’all need to fix the grading for over 95 overalls in the rec. it is ridiculous I work did a B+ just for y’all do down it to a ******* C then lower my overall. Pleas fix y’all game!!!!!
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Ryan
(@RyanBarnhart0) reported
@2KSupport fix my league online please! Half of our games freeze than give us error codes. We can’t even play the game man.
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SG_StatickShock
(@SG_StaticShock) reported
@2KSupport @2KSupport I responded. But this the type service we need from y’all fr. Keep up the good work!
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Hello There
(@HelloTh88886170) reported
@2KSupport PLEASE 2K SEE MY CASE IM WAITING FOR 3 DAYS AND I DONT HAVE ANY ANSWER . I GOT BAN FOR NO REASOOON!! PLEASE FIX THIS 🙏
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Ok......
(@2thaTOPJ) reported
@XboxSupport fix the ******* reconnect @2KSupport fix next gen file corrupt **** We spend too much much for y’all too ******* suck
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Worm T5 🏛
(@JTheWorm) reported
@2KSupport This is a problem world wide and not only me all the servers are down ! We need a patch to come out already tell the devs to work on it ! This is supposed to be next gen !
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deonte
(@_thatREALnigga) reported
@2KSupport I’m just waiting on the final step to recover my player, shouldn’t take long please address issue ASAP
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Worm T5 🏛
(@JTheWorm) reported
@BrownB20 @2KSupport This game is broken it’s so sad bro
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SDubbTV
(@LightSkinWill) reported
@ShakeDown2012 @NBA2K @2KSupport Im still dealing with the corrupted files issue. Says my save descriptions, tattoos, settings, mycareer and myteam are all corrupted, I cant even play the game and havent been able to play the game on next gen since the release date of 11/10. It will just freeze and dashboard me
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Scott Meier
(@smeier87) reported
@2KSupport I filled out the info on the link earlier. It never got an email or ticket number that I saw. This has been an issue for now 2 days
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Drew Tibbs
(@drewrtibbs) reported
@2KSupport Give us a ******* update that fixes this, it’s an every day issue. This game is *** I’m about to be done w it forever. Multiple year in a row player.
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Blair Walker
(@Bwalker9313) reported
@ShakeDown2012 @NBA2K @2KSupport Makes me kind of glad that I haven't gotten a PS5 yet. Fact that the system and the games been out for nearly 3 months and people are still dealing with problems shows an absolute disregard from 2K. Pathetic that they can take everyone's money and put out a terrible product
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Brown On The Beats
(@BrownB20) reported
@JTheWorm @2KSupport But yet I go online and I watch all these people playing online the PS4 version so obviously it’s an issue with the ps5 servers for 2k
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Marlon Javier
(@marlon209_) reported
@2KSupport my in game progress in my career reset because of the sync issue. Can I get it back?
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A T-k
(@ATk06011889) reported
@2KSupport Ticket #8337214.... I get a black screen whenever I try to do any practice drills. if I quit or exit the drill, the game goes back to normal. When I was doing team drills I'm the beginning, it worked perfectly fine. How can I fix this asap?
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A T-k
(@ATk06011889) reported
@2KSupport @2KSupport Ticket #8337214.... I get a black screen whenever I try to do any practice drills. if I quit or exit the drill, the game goes back to normal. When I was doing team drills I'm the beginning, it worked perfectly fine. How can I fix this asap?
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👑🎮Terry Wayne🎮👑
(@SpaceJamJuice44) reported
@ShakeDown2012 @NBA2K @2KSupport This has been an issue since the game came out. Whole game is broken. Tell the dev to fix pro am match making
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Big Stepper
(@BigStepperrrr) reported
@2KSupport hey I loss 2 players due to the saved data error one of them which was maxed out please help I already tried the quick fix posted on your Twitter page it didn’t work it only recovered a build I deleted months ago
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Fien 💫
(@zachefiene) reported
@ShakeDown2012 @NBA2K @2KSupport Mine did the same ****... have a friend invite you to a city. I joined off the invite and the error message never popped up again
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Adapted2k 🇨🇦🇨🇦
(@adapted2k) reported
@NBA2K For ANYONE asking if #NBA2K21NextGeneration is worth getting my answer is a big NOPE! You got 85 overall pros acting like 99's you got more Lag outs then a loaded Minecraft server ... today's the day I'm uninstalling and not reinstalling until I see changes. @2KSupport
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Les MisérabLeafs
(@LesMiserabLeafs) reported
@2KSupport At this point I’m on turn 1288 and at turn 1291 it crashes and I can’t save it because it crashes when I try to save too. So either way it crashes. Can’t believe I put so much time into this game to have it crash at a specific turn and there’s nothing I can do now.
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Joel Hernandez
(@JoelHer15643101) reported
@2KSupport Ok I have made another request for the same account/issue please check ticket #8336705 ! I’ve been waiting since last week please help me thank you!
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James Pastore
(@jamespastoree) reported
@NBA2K @2KSupport fix your broken game