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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (89%)
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Sign in (11%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play | |
| Redding |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Mert
(@cavdarmert1) reported
@2KSupport Myplayer has been deleted from the xbox series s NBA 2K21 Next Gen. Yesterday I had a live chat at the support. My information was collected but The ticket was not opened. I was told that I will be notified by e-mail. When will the player rescue service be active?
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Knip
(@HOF_Knip) reported
@Beluba Will you fix Pro am so we can play @Ronnie2K @2KSupport
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Nehemie Jean-Philippe 🇭🇹
(@NehemieJP) reported
@2KSupport it’s been 3 days. Why do I have to wait for my mamba Edition items if I paid for it. Fix it
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Walter McBuckets
(@WalterMcBucket1) reported
@Cheech18356275 @2KSupport I’ve been waiting almost 2 weeks for this same issue bro...good luck
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Carter Berland
(@BerlandCarter) reported
@2KSupport I’m having an issue where I bought a pair of short shorts in the nba store and it gave me grey pants. How do I get my short shorts that I bought. I spent 7,500 VC on it and I’m confused why it gave me pants.
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Jeremy Compton
(@jercompton) reported
@2KSupport my next gen 2k21 character appearance changed dramatically on itself. Please help me figure out how to revert this problem. I submitted a ticket already. Please escalate this. Thanks.
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Monkey D. Weezy
(@S_Weezy91) reported
@2KSupport hello I have a problem in 2k21 PS5 , I don’t have any vibration when I shoot i have some friend who have the same problem , you know if every one don’t have vibration or it’s a bug
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derek coleman
(@dcoleman1591) reported
@2KSupport You guys just released 2 patches within a week and didn’t fix it, what a load of horse ****
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Snagiezx2k
(@Snagiezx2k) reported
I love @2KSupport trust me they know how to fix some problems
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Brian and Tameka
(@brian_n_tameka) reported
@2KSupport I have been lagging and getting kicked from park and rec for the last two days. I’m on 2K21 and on PS4. I don’t think it’s my ISP. I have gotten kicked 3 games today already.
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Snagiezx2k
(@Snagiezx2k) reported
@2KSupport @NBA2K my internet is fine and everything is fine but y is it I keep lagging out every game
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JiGG
(@TheJawnCrib) reported
@2KSupport @Ronnie2K fix your weak *** game smfh
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Shane Doyle
(@o0oLiKeABoSSo0o) reported
@2KSupport no badge or mypoints progression on MyCareer. Has this issue still not been fixed? T=It's your flagship game mode, how can it be this broken?
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johnny banks
(@johnnyb46854490) reported
@2KSupport I have replied to my email with the requested information and they still haven't responded in two days. If there still looking into my issue may they at least email me to let me know. #7519695
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Brian Fuzume
(@BFuzume) reported
@2KSupport I’ve played like 12 games(I’ve won like 7 and I can’t move up ranks) on play now live nba 2k21 Next Gen series X and my record is 1-4, why are my wins not being counted and why isn’t it counting when people quit on me that should be a win for me, Fix this
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zProsity
(@zProsity) reported
@2KSupport yesterday I buy 60 dollars in Vc and the game give me a error and I lost the vs and the money so u guys can help me
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Snagiezx2k
(@Snagiezx2k) reported
@2KSupport I did i said I bought the Christmas bundle for current gen redeemed it it said thanks then I fill it out saying I purchased the Christmas bundle and got the vc just not the clothes can you fix this ?
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Demetrius Bloch
(@bloch_demetrius) reported
@2KSupport I have gotten disconnected from you guys service
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Bellefs shhh 🤫
(@ItsBellefs) reported
@ProKomodo @2KSupport Also having the same issue, they had me to fill out a customer support ticket. I took video of the issue and apparently its been escalated to the development team.. @PGATOUR2K needs to get us online 👍
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Foolazz Rico
(@FoolazzWonda) reported
@brian_n_tameka @2KSupport Thank god it aint just me but @2KSupport fix yaw servers
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Baseball Fan Account
(@mlbnfl5) reported
Problem still has he addressed and I haven’t gotten an answer on any platform. I don’t know how shoes and gear I grinded for is completely gone but I would like this to be fixed @2KSupport @Beluba @Ronnie2K
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joe
(@JoeWilliams14_) reported
@2KSupport @Ronnie2K just wondering how much longer I can expect to wait for MyPlayer to be restored ? It’s been 2 weeks now and I’m still in the same position I was at the start, no update on how long it will take. Just been forced to wait for YOU to fix this ridiculous bug.
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BudBeezyBrady
(@BudBeezyBrady) reported
@Beluba @Ronnie2K @2KSupport Why are my badge points and progression not moving anymore? Please fix the game! This is for my PS5 and Xbox Series X
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Ash Khan
(@ash_k23) reported
Hey @2KSupport maybe you guys can reply to my mate @YiMingLiu3 get his myplayer back! Instead of offering terrible customer service, at least acknowledge that his query is being looked at.
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C_Andreas05
(@CoreyAndreas) reported
@2KSupport Cmon this is some bs fix your game
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Chief Harmony
(@Nichola66416148) reported
@2KSupport Yo, I want to follow up about my accounts you said you would fix it but it’s been a couple of days and still no response. My order number is #7512729
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derek coleman
(@dcoleman1591) reported
@2KSupport you guys just released 2 patches for @PGATOUR2K within a week and didn’t fix the issue I brought up to you over a month ago, I’ll never buy another 2k game again, I’m not the only person having this issue. I know I’m only one person but I hope a lot of people see this
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johnny banks
(@johnnyb46854490) reported
@2KSupport ticket #7519695 I haven't been contacted in two days and wondering if my issue can be resolved. Really wanting my Ruby Iman.
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Snagiezx2k
(@Snagiezx2k) reported
@2KSupport thank you for the help but I might have to reinstall the game that might fix it idk
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Mason Valdovinos
(@MasonValdovinos) reported
@2KSupport I’m trying to upload my saved file to the PlayStation cloud but I’m having errors. PlayStation said to contact you guys. I didnt receive help yesterday and I lost a player to a corrupted file I’m not trying to lose another player