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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Ghostridealferd
(@ghostridealferd) reported
@2KSupport i think someone views my ticket (17 mins ago) whats the update can he help me fix the problem? @2KSupport
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Chris Jimz
(@ClassicRetros23) reported
@2KSupport Hi I have 2 days unable to play and have not heard back from customer service. Can someone just help me play mynba?
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XxMaXiSePiCxX
(@Andrew56223122) reported
@2KSupport Fix your ******* game
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🖤
(@jclark5on2) reported
@2KSupport Why do I keep lagging out before the game starts bru
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chill🦦
(@whatisgoingon29) reported
@2KSupport @MelThxggin How about you start banning people that actually deserve it? Just played with a guy in the Rec who set his controller down and didn’t play a second all game. How do you plan to fix that?
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welsh sathweyr
(@sathweyr) reported
@2KSupport its been 12 days when will you activate your live support chat? you clearly don't respond to tickets that have been submitted its been a day since i made a ticket about my issue with mycareer missing save missing.
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Michael Surgbally
(@michael49453657) reported
@2KSupport Hello 2k, I apologize for wasting your time. Reason I did the VC badge glitch was because I lost my job due to COVID last few months has been a complete struggle on my family. By doing this glitch I felt like the little man was winning. I’m completely sorry I did this! #8925787
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Pierre Pendergrass
(@Frenchie615) reported
@2KSupport I've been waiting a week for ticket #8907447 to get fixed. I've only played cpu in spotlight challeges and get banned, either fix or refund the money I paid for a game I can't play
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Anthony Leaming
(@notanthonyl) reported
@2KSupport @SFace29 If y’all can fix this please let me know
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qweshi boo 👨🦯
(@Heyqweshi) reported
@2KSupport Ticket number : 8926939. I was obligated to hard reset my ps4 because there was a problem with it. It caused all my saved data to delete and now my player is gone. Can you guys look into it?
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Ijika
(@IjikaElMofle) reported
@2KSupport @2KSupport 3 mycareer files already disappeared TODAY in my mycareer . Fix this pleaseeeeeee. #8928610
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Esdeath Simp
(@CrackmanJ_) reported
@WachsbergDaniel @2KSupport Next gen is very buggy overall, so many problems with it
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Jeremiah Morris
(@Jeremia95240647) reported
@2KSupport I’ve made 4 tickets over the past couple of days to try and get an issue I’ve been having solved. You guys closed a few of my ticket but the problem hasn’t been resolved yet. Its been a few days I just want an update Original ticket #8914056 thanks!
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D4RK
(@ShadowKingOkage) reported
@2KSupport i have my ticket number i need help on this problem i have and i’ve been waiting since yesterday
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Krish
(@Krishsuri06) reported
@2KSupport can you guys resolve my issue fast #8925189 I need my account back
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A$AP
(@spaceghostperc) reported
Literally impossible to play my team without lagging out a ****** game @2KSupport
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mas ben
(@bojack_165) reported
@2KSupport Mycareer is missing, when will you fix it? Ticket (8921925)
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daum gordon
(@daum_sadaum) reported
@2KSupport my ps4 is broken why can't i play 2k20 on my ps5
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Money Mike
(@k201986mike) reported
@2KSupport I still have not had my issue resolved and I did everything you instructed me to do!
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dit.
(@ottid_uit) reported
@2KSupport eyo is there face scans for the epic version? There's no option in the app to sign in through epic
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Alexis
(@Alexis28306789) reported
@2KSupport I replied a couple days ago to see if yall could check my ticket and now its about to be 2 weeks of me being banned for something I did not do. This was my first time also getting banned on both consoles so please I really do hope this issues can get resolved. Ticket is 8866842
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Krish
(@Krishsuri06) reported
@2KSupport t can you guys resolve my issue fast #8925189 I need my account back
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Darkmen43
(@darkmen43) reported
@2KSupport can i open a ticket on how awfully bad this 2k support service is?
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Kamil Genç
(@qualkamil) reported
@2KSupport @CivGame I have still an issue about Civ6 online feature at PS4. I tried every possibility and suggestion given from the supporter at support tickets. Still can't using the features that I fully paid for. You guys making me start to thin that I spend my cash to nothing
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Bruno Sarcinelli
(@sarcinelli) reported
@Mentally0Loss @2KSupport took me 4 days for a first answer, after i did what i was asked, its been 13h so far without a new answer... same problem, save file missing...
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Gibbs
(@Gifas1991) reported
@NBA2K @NBA2K_MyTEAM @2K I've spent roughly £27 on 2K21 on PS5 and I still feel robbed. We need different publisher to take over this license, it's a god damn joke how unbalanced and broken the game is. Not to mention MTX's... Shameless.
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Kim
(@Kim75185166) reported
@2KSupport Yo my ticket number is #8926155 I was grinding my *** of for hours and hours for badges just to get banned for nothing like wtf ye all need to fix this
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fatih mandalina
(@fatihmandalina6) reported
@2KSupport I've been waiting for you to solve this simple problem for 6 days, I'm tired of it. #8912730
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fatih mandalina
(@fatihmandalina6) reported
@2KSupport I'm really tired, can you solve my problem now I'm so bored of writing #8901459
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Leander
(@der_duur) reported
@2KSupport Thank you so much. I hope you understand my request because I put so much time to play and grind this game and then one crash myPlayer is gone. I understand the one-time request policy but I just really want to get my MyPlayer back. Hope you can help.