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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (78%)
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Sign in (22%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Sign in | |
 Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler
(@theNFTwave) reported
@NBA2K_MyTEAM @2KSupport so I just got a response on my ticket regarding my token market glitching and not being able to get the final cavaliers player and bulls player I need and they said there was nothing they could do? I can’t even get Zydrunas because of a glitch on your guys’ end??
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kawhisburner
(@kawhisburner4) reported
@2KSupport Ticket #10759449. Lost two Celtics players to an error code in token market, and can’t get the trophy case piece for Kevin McHale. Been waiting for a few days for a response. I do understand you guys have a lot, but I’m essentially just waiting to move on in myteam
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7
(@cantguardse7en) reported
2k gave me the center piece but when i opened the pack i got error coded and didnt get the center piece @NBA2K_MyTEAM @2KSupport
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Beer Belly Sports
(@BeerBellySport) reported
@2KSupport @ZooOnDaTrack How about giving the players experiencing this an automatic level 40 for season 1 since we can't even play the game we paid for? This issue is causing us to lose out on rewards other players are getting, including extra badge points
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Beer Belly Sports
(@BeerBellySport) reported
@2KSupport @ZooOnDaTrack I've already provided a ticket for this same issue, and y'all won't get back to me. Ticket # 10741632
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RJ Wilson
(@RJ_Wilson8) reported
@2KSupport why does my guy have a slow motion bug lag. Everything feels delayed and also feels like I’m not sprinting 100%. Feels like I’m jogging down the court. And can’t do my dribble moves because there slow . And I get turnovers after turnovers & can’t shoot… please help.
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RD
(@RPD_Bear) reported
@2KSupport @llBelou …so they can send you on a wild goose-chase of pretend fixes, that require you to do loads of work and evidence gathering, just to waste time, in the hope you’ll get bored, and allow us to totally ignore all the glitches…until we release the glitch filled 24 version
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Zachary_Major
(@Zachary_Major) reported
@2KSupport I opened a ticket but I’m still waiting for a response. Haven’t been able to play career cause of a glitch for almost a week now.
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Beer Belly Sports
(@BeerBellySport) reported
@2KSupport This shouldn't even be an issue, your game had the same problem last year. Y'all eventually fixed it with a patch. How do you let next year's game have the same big issue?
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Mobwolf
(@mobwolf) reported
from
Sacramento, California
@OTecH88 @2KSupport I had to reinstall my hand to make it work. Clear the cash then uninstall first. Do not start the game until it done installing or you'll get a game save error. Good luck.
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Parker Peters
(@DisserrrPP) reported
@2KSupport are servers down??? Haven’t been able to get into park or MyCareer since 12PM… what’s going on???
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Coastal Bucketz
(@Coastal_Bucketz) reported
@Beluba i have now had 3 rec wins in a row not count towards my quests… can we please fix this… and my quest progress doesn’t transfer to my other builds..… @2KSupport @Ronnie2K
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Futwatcher
(@FUT18Watcher) reported
@Kick23Genius @Ronnie2K @2KSupport hey man, how did you fix it?
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Alex
(@U_aintAv) reported
@2KSupport I replied to y’all do you know how long it’s gonna take for a agent to help me with my issue?
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عيسى البيشي
(@kingranell1) reported
@2KSupport ticket number 10769406. My career freeze and one city freeze with error code ps5.
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bunter
(@Bvnter_) reported
@2KSupport i’m completing quests on next gen 2k23 and i’m not getting the my points. can you fix this
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昆mm
(@kmm88888) reported
@2KSupport After my glorious career fell offline, the archive was missing, everything was initialised, and mc modelling was also initialised. I spent 100000➕vc. After the appeal, the customer service did not reply. The work number is: #10759318
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DoomsDay DontPlay
(@MyAssBruhHoldUp) reported
@2KSupport mycarewr loading screen on current gen is broken ... it stays at the same loading number for hours
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holly
(@supremeholly) reported
@2KSupport error codes are tanking my win loss
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Dukeaholliac
(@dukeaholliac) reported
@2KSupport having an issue on my career NBA2k23 , controlling the narrative quest just says I failed after winning and won’t progress , please advise
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Kevin NELTZ
(@FirstTimeGold) reported
@2KSupport Hello i have a problem with my game. I always get the error code 4b538e50 since i downloaded the game. Got the game on PC/Steam
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Chase_45
(@DoeFro) reported
@jesusvillegas_7 @Mlhave2 @2KSupport Same error happening to me for the past couple hours
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Jason
(@Jason53228643) reported
@2KSupport Ticket #10728225 I am waiting 5 days for you to answer. I keep getting error code when playing 2k23!!!! Help please!
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Joshua Diaz
(@_diaz_) reported
@2KSupport Hello i am having trouble with a missing player from the token market
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Rey Mesquito🤺
(@jansepar69) reported
@2KSupport please help I bought the game last night, created a build this morning and put 50 dollars into my player just for after my first press conference my account to get banned for breach of service when I literally haven’t played anything online and did nothing
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Ri
(@kingriiii) reported
@2KSupport I HAVEN’T BEEN ABLE TO ACCESS ANY ONLINE MODE SINCE I PURCHASED THE GAME. #10764898 ONE MORE NIGHT OF 4B538E50 ERROR CODES AND IM REFUNDING!
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Rey Mesquito🤺
(@jansepar69) reported
@2KSupport Why did my account just get banned trying to do a press conference in my career before I’ve even played an online game? Are you kidding me? Breach of terms of service? What ********
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Mads Lykkegaard Have
(@Mlhave2) reported
@jesusvillegas_7 @2KSupport I've been in contact with them, they cannot fix it. Seems like my solution is to change internet provider as I've only experienced it since I got a new one
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wakka
(@wakka1988) reported
Hey @2KSupport… Let's go for day number 4, can we please fix it, I'm here today? I think the matter is already getting too long, you just have to enter my profile and verify with the purchase invoice that I don't have the damn content of the Michael Jordan edition
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xSincerelyGio On Twitch 💙
(@GiosNextUp) reported
@KukaraMakara_ @Beluba @2KSupport I bought a cooling fan for Xbox series x and it fixed it it’s a cooling problem with Xbox