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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Problems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Matchmaking | ||
| Game Crash | ||
| Online Play | ||
| Sign in | ||
| Online Play | ||
| Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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🌏®
(@Kidd_TNM) reported
@Beluba Hey mike I made request for 2ksupport regarding my player that’s is missing and they said they was able to do a one time restoration for the player and they said they are waiting on the developers to fix this issue but it’s been over a week and I haven’t receive nun pls help
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Mo Childs
(@mo_childs) reported
Anyone else having this issue? The mypoints aren’t moving after career games. The badge points are tallying, but not giving you the badge. @2KSupport @NBA2K @Xbox #seriesx #NBA2K21
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Kenneth
(@_1Kenneth) reported
@2KSupport You guys told me that same response last time and it’s been over a week now. I’m really getting frustrated because I spent money for the VC to upgrade my player and I can’t even use the player because of error on your end.
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Howard
(@HowieH2k) reported
@2KSupport @Galfano_No_10 @2KBattlegrounds I’m a little dismayed by the first 2K support response I received. Like try this generic solution. According to reddit, the bug is happening on all platforms (steam, PS4, switch, Xbox) at the same place. It can’t be that the actual developers don’t know about the issue yet.
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Murdaa 🖤💉(AS2)
(@BurnsKnowledge) reported
@2KSupport yall gonna fix my **** or nah? Coulda been halfway to SS3 but havent been able to play.
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1take.diego
(@Diego1take) reported
@2KSupport @FatalCarries I don’t know why but every time I load into park it takes for ever for the park to load I’ve been lagging out of parks and games for three days
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Nicholas Johnson
(@22njohnson) reported
@2KSupport It still doesn't work. I have 2 PS5s. Could that be the issue?
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pk
(@pkny2k) reported
Here is another thing to fix in 2k21 Next Gen @NBA2K @2KSupport ... the “Please wait, contacting 2K Sports Server...” screen I get when an opposing team quits out of a Rec game. Just went off in a game and the last guy in their team quits with a minute left now I’m on this screen
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yannis
(@yannis2kk) reported
fix crashes in unlimited please omg, Too many times my Xbox series x turn off on a unlimited games , that’s not only me , 15 days we have the game and that’s still not work. @Beluba @NBA2K @2KSupport
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Knalis
(@knalis) reported
@2KSupport yea it’s been four days for a issue I’ve been having with my character and i keep getting the same generic copy and past response
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KingAstroVybz ♎️🎮⚖️
(@kingastrovybz) reported
@2KSupport the Mamba Mentality badge still does not work for me. Any suggestions because I still get the error coded
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Michael Montiel
(@Micbased) reported
@2KSupport Can y’all fix the disappearing myplayer issue?? It’s been 2 weeks..
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Brian
(@beer_and_policy) reported
@2KSupport Completed several challenges. Was up to Level 4. There was a glitch, now back to Level 1 but challenges are completed (but not credited).
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Rawtismo♌️🌞
(@tyrellgoree) reported
@2KSupport Bro y’all so worried about making money y’all can’t get the basics right can’t even make a league with my friends y’all wack fix that please
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PSN: PG-Hiei
(@HOFStepback) reported
@LightSkinWill @2KSupport On god like wtf @2KSupport either give us the VC back in our account or tell whoever ******** is creating VC to do it, yall keep telling us you can't fix the issue WELL GIVE US PUR ******* MONEY OR GIVE IT BACK IN VC WE USED ALREADY FOR NOTHING
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PJ
(@PJ06108076) reported
@2KSupport Fix it ah li faster please
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🕺🏾
(@Jevel_mosleyy) reported
@2KSupport you guys deleted my my player! I was in the middle of the game & it said “error code” & it kicked me to the Home Screen & my my player was gone!
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Fãt B
(@BrandonAgain_) reported
@2KSupport Fix the servers
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Michael Mulligan
(@MichaelMull92) reported
@PGATOUR2K @2KSupport Having serious freeze / loading issues on PGA Tour Career, wont load up, goes back to home screen please help
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AntoLetsGo TV
(@Anto2k1) reported
@2KSupport Don't think it matters they haven't been able to solve any of my problems in mycareer mode college games it only records 2 of the 5 3pt shots i make when I make 5 in a row, my overall meter and badge meter stays at zero even though I get a double double every game.
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Jake Short
(@jshort35) reported
@Leonwallers @2KSupport No I'm in the same boat, they keep telling me to reinstall the game or wait for the return to main menu screen to update icon pops up and that should fix it but neither has worked yet and it's been 2 weeks.
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ross sanderson
(@gingerross11) reported
@2KSupport @LightSkinWill I have..... waiting for you to actively solve the issue rather than fob me off
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iJules
(@ijulysses) reported
@2KSupport you guys closed my Ticket for borderlands 2 Crash on Nintendo Switch. I was replying thats Not fixed yet, but still closed. Will there ever be a Fix or you guys doesnt care because some Players fixed it for them self by archive their Game??......
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Rahul
(@R4HUL_S7) reported
@2KSupport Your support service is a joke. I’ve had multiple tickets in and have spoken to mutually reps and have gotten absolutely no where. Can I get a refund issued immediately
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Paul jerold
(@Pauljerold1) reported
@2KSupport it been two weeks since my player been gone. This not fair I spent my money on the game to play and all my vc in that guy when does this get solve bad customer service
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Kenneth
(@_1Kenneth) reported
@2KSupport You guys told me that same response last time and it’s been over a week now. I’m really getting frustrated because I spent money for the VC to upgrade my player and I can’t even use the player because of error on your end.
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Jake Short
(@jshort35) reported
@2KSupport How about you figure out peoples problems that have been going on for weeks now? I've had the game since next gen launch and still can't play because you can't figure your **** out.
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11-0
(@SouthieBrendan) reported
I’ll play a full game of @NBA2K and experience a server error resulting in the loss of only points earned towards my MyPlayer’s progression. I keep the fans I earn but not the VC or points towards badges or my overall. @2KSupport
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Alec
(@ADsmooth6) reported
@2KSupport I can’t pick a spawn location in the city, I have someone else’s stats on my player card, and none of the patch notes fixed the problems when I downloaded the patch
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Brendan Collick
(@CollickBrendan) reported
from
Royal Oak, Michigan
@2KSupport I’m having trouble getting into a park on NBA 2k21 error code-727e66ac