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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (44%)
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Sign in (33%)
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Matchmaking (11%)
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Game Crash (11%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glastonbury |
Sign in | |
 Morteau |
Online Play | |
| Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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𝔙𝕷𝕸 #12😼🏈 6-1 | #5🔥🏀 2-1
(@dudelizzie13) reported
hey @2KSupport i am so stoked that i hit season level 3 and then just... stopped getting xp for anything. no idea how much xp i should have gotten since there's no numeric value assigned to anything but i'd definitely love it if you could fix this
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YesImNozamo
(@Therealnozamo) reported
@2KSupport BRUH I CANT UPGRADE MY BUILD LIKE FIX YALL WEAK *** GAME BRUH GODDAMN
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Yammy Sosa 🍥
(@TheNautiHokage) reported
@MellowVelo27 @2KSupport Found a fix. You have to delete your game and redownload.
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Elijah Capalot
(@CapalotElijah) reported
@2KSupport Please have a look at ticket #9495709, its an issue that can be solved within 5 minutes and i am not interested in waiting days for an answer.
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nyaur
(@Nyaurs) reported
@2KSupport so y’all just never gonna fix the rebirth progress glitch huh? My player hasn’t been getting badges or player progression in like 5 days
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Chad
(@losMrBrazil) reported
@2KSupport do your job fix the issues. Your customer service is trash. You have yet to fix game play or even try. I submitted tickets and they don’t help. No badge progression no my points no gym rat badge no vc . Worst game ever
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™
(@_hunteroutlaw) reported
@2KSupport This "727e66ac Error Code" situation is getting out of hand. It's been like this for hours. #727e66acErrorCode
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Bailey
(@gbcclt1) reported
@NBA2KMobile @2KSupport DID YOU FIX THE NO PROGRESSION? PLEASE TELL ME I CAN ACTUALLY PLAY ON MY REBIRTH
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Mr Get Open
(@GuardOrDie_) reported
@NBA2K @2KSupport @Beluba y’all gotta fix interior defense bro it’s no way I can’t time a block EVER on standing layups .. if you don’t jump they lay it if you jump they wait and lay it too .. this is a issue
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WinItForRonnie(1-0)
(@DuckzSzn) reported
.@2KSupport @Beluba can y’all fix the rebirth not working glitch for people on current gen? People that completed the quest before accepting it unlocked rebirth but when we go to make characters they don’t have the extra badges or points. Fix this.
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Tory Mitchell
(@ToryMit13353840) reported
@2KSupport Game is broken, can't even load up a myplayer and get in the game at all. Spend too much money on this game for this too be I a issue. @beluba. Error code 727e66a. Please fix. I have a life so I can't just wait all day to play a game I paid for.
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chrishornet4
(@chrishornet4) reported
@2KSupport Rebirth hasn’t been working for a week. I spent so much money to get to a 90, please fix it. I submitted a ticket and they said they can’t fix anything.
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JAHOOPDREAMS 🇯🇲
(@JAHOOPDREAMS) reported
@2KSupport I have won 4 or 5 xp coins and still haven't received them in my xp coin slot to use please fix
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jayden
(@chxppajayden) reported
@2KSupport fix your game
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Stew
(@StewHallow) reported
why is my player not gettin no badges or mypoints like wassup can ya fix that , and don’t ask me to text 2ksupport because ya don’t respond @NBA2K @Ronnie2K #NBA2K22
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Phuket Top Team
(@PhuketTopTeam) reported
@SirBabatundee @2KSupport @__XIV__ Same issue today. Tried the steps. Sent in a ticket 🎟 just waiting
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Reef
(@KingReef88) reported
@2KSupport can’t login after the hot fix update this morning. I’m getting an error code
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jayden
(@chxppajayden) reported
@2KSupport please fix your game I’m not getting badge points ticket#9500967
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ydçßg
(@ydcSanchez) reported
@2KSupport my xp still not showing and when they do show I’m getting an error code
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bxbba.
(@yoBxbba) reported
@garciamaximus1 @2KSupport Don’t bother. @2KSupport is the worst customer service. 2K21 next gen I made a new build and changed the body type which it ended up changing the body type for all builds and for a mistake that 2K made they couldn’t even refund my slight center build that was burly at first.
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ragi mataoa
(@ragimataoa) reported
Has anyone figure out how to fix the broken mypoints meter on current gen? At the end of my games I’m not getting any mypoints for my attributes or towards my badges. @NBA2K @2KSupport @Beluba #NBA2K22 #PlayStation
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GG29
(@2900_Guapo) reported
@2KSupport I emailed you guys back with video proof of my issue and still haven’t received a reply, I need this fixed man I go back to work at 5
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Sosa
(@therealsosatv) reported
@2KSupport day 2 of grinding for no my points of badge points the love I got for this game email after email ticket after ticket no fix I don’t get it yall must not want ppl to buy this game smh #fixthisbs @Ronnie2K @Beluba
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Chris singleton
(@chrisnyc23) reported
@2KSupport @2KSupport can y’all please respond to my problem this is the 6th time this happened I already put a ticket in a few minutes ago please help me with the bug pr glitch in the game because it’s very stressful of going through this everyday please respond
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Ceaunte #15
(@andre_zackeke) reported
@NBA2K Bruh @2K can y’all fix y’all rebirth or I need my vc back one of the two
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Frank
(@CustomPlayerXBL) reported
@2KSupport ignores emails about issues and just leaves the stupid **** in the game. Why do I have change my settings, shot meter, and all my animations EVERYTIME I GET ON THE GAME.
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Ryan
(@RyanBarnhart0) reported
@2KSupport I do sign in and it asks me if I have opened a ticket then just ends the chat if I reply to that
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PussyMonster
(@CoochieBusters) reported
@2KSupport FIX REBIRTH QUEST FIX REBIRTH QUEST FIX REBIRTH QUEST FIX REBIRTH QUEST FIX REBIRTH QUEST FIX REBIRTH QUEST
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Johan | lo-fi tweets to chill/study to
(@MonJarek) reported
@Borderlands @2KSupport The bridges in Sapphire run in DLC4 are not letting me progress, is there a fix in progress for this?
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MizUndaStood™
(@MizUndaStoodgt) reported
@2KSupport Yes, I have. It's also not an issue that you guys aren't already aware of. @2K should be refunding those with the next gen XBox version of this game. I paid $99.99 to play it online and I can't. Please address or resolve this issue.