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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (75%)
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Sign in (25%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Oz
(@ozilla54321) reported
@2KSupport has anyone figured out how to fix the my player upgrade points in the my player badges from not upgrading after every game park or career I need the 2K world to help me out here
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Aq
(@aqouraa) reported
@2KSupport at least once a week all my files get “corrupted” on 2K21. They don’t get deleted or anything, and nothing happens. Just a small message and it displays the files as not being there or “unknown” but when I click on the files, they load up as previously saved. Any fix?
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XenseiOnXbox
(@xenseionxbox) reported
@2KSupport FIX REBIRTH
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QCGamer
(@QCGamer2014) reported
@NBA2K @2KSupport having major issues on Xbox next generation. Constant disconnect over the last 30 minutes
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Bryan
(@B_Steadyyy) reported
@2KSupport i get 0 badge progression since yesterday for every game i play…. Can you fix this please? This is not fun to play if your player doesn’t get better.
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Str8Greenzz
(@Str8Greenzz) reported
@2KSupport I still get no progression for my myplayer is there a fix now or no? I submitted a ticket and they basically said they couldn’t help I’m sad😞
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Chad
(@losMrBrazil) reported
@2KSupport @NBA2K No response to giving me back my vc I lost due to no badge progression or gym rat badge. Had to delete build because y’all yet to fix it and I spent money on vc??
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Nolanstad
(@nolanstad) reported
@2KSupport I submitted a ticket last night at about 10:00 pm ET and got a response saying y’all were working on the issue. Still got nothing
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zai🗿
(@Sir_Bxnkxi) reported
@2KSupport Fix the game im not getting any badge points on my build from mycareer or park🤦🏾
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Caleb Vela
(@Cilantro35) reported
@2KSupport @NBA2K @Ronnie2K PLEASEEE FIX THE REBIRTH BUG I SPENT MONEY AND GRINDED FOR NOTHING.THE SHI IS GLITCHED TO WHERE WE CANT TALK TO SUMMER
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Daws📴
(@dawsthabaws) reported
@2KSupport why did i stop earning attribute and badge progress on only one player 🙃 fix your game
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kgbandzzz
(@kgbandzz) reported
@NBA2K @2KSupport first off i love the new city jerseys they look fresh Second you guys never fixed the glitch for me I am still buyin boost packs for 200vc an yall still paying me 2000vc instead My account jus accidentally got banned for this so can we plz try to get this fixed
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Str8Greenzz
(@Str8Greenzz) reported
@2KSupport can we get a fix on the no myplayer progression? I submitted a ticket and basically they said they couldn’t help.
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jarred
(@JFresella) reported
@2KSupport man shits been 8 days and my rebirth build still is getting no progress for badges or mypoints fix your game or refund my money
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Snag2x
(@Snag2x1) reported
@NBA2KMobile @2KSupport Hi I would like to report boosters that are exploiting xp but my issue isn’t popping up on the support website
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JohnM
(@JohnM22394413) reported
@2KSupport The last response I got was 3 days ago stating that "issue has been escalated to the development team." So I must continue to wait more with a unplayable game?
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Or Bar-Yehuda
(@ordude123) reported
@2KSupport you guys are impossible! so many issues. just purchased $100 of vc and its not there. i got charged but it said "oops, there was a problem" or something now i got robbed
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MavaHD
(@Mava_HD) reported
@B_Steadyyy @2KSupport Did you get a fix? I’ve been getting this days now it’s come to a point I might jus quit this fkin game it bothers me more cus I spent a lot of money for vc to upgrade a player I can’t max
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Joe Kohanski
(@joekoh78) reported
@2KSupport @2KSupport can I get an update? This is the 2nd time I’ve been working with someone from 2k to get this issue resolved and you just stopped responding. Are you going to fix my player as you promised or at least give me back my VC spent???
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Tomorrow
(@Strwberriesndij) reported
@2K it’s been a week and no result for a player in my career missing rep, badge, money. Customer service sucks
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V. Williams
(@vwillht) reported
@2KSupport I need my refund from 10/12/21 or 10/13/21 VC never received took forever to get a reply. People do work and people do drives these trucks otr for 400+ miles a day. To he told be the company where u purchase the VC but get refund from Sony smh ticket 9538814 fix
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Chad
(@losMrBrazil) reported
@B_Steadyyy @2KSupport No they won’t i been asking for weeks about this no gym rat badge either they have yet to fix anything. Took my vc tho . Service is horrible.
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Cat Caalim
(@Caalim333) reported
@2KSupport are you ever going to fix “toe the line”? My case was closed after you guys said you would reach back to me. I can rebuild my character, but I don’t want to spend my own money for something I grinded for. Can you either fix it or give me some VC and I will recreate?
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Matt Belanger
(@mattbelanger12) reported
@2KSupport @NBA2K Yes. I received a response from support and the guy was very nice. But he said 2k support has received no updates from the devs on when this will be fixed or what that fix will look like. I want to know when I can start gaining xp again and when my badges will come back. 2 weeks.
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follow my twitch while u here 🙌🏾
(@imdumtooo) reported
@2KSupport 2k my slashing playmaker is not getting any badge points progression or my career points . I’m super confused on how to fix this problem. Please help #2KCommunity #2kSupport
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Nade Is The Goat
(@vCrabMeat10) reported
@2KSupport been 5 days on a simple my career glitch, last night you said i’d get contacted by an agent, i have not gotten an email on the subject in 2 days #9512508
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Donte Rambles
(@HoodieDonte) reported
@2KSupport @2KSupport the agent fix it for me thank you
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TRU3_B3ANZ
(@ak_th3) reported
@2KSupport I just won the NBA Championship in MyCareer and I accepted the quest to get the Gym Rat Badge earlier in season 1. I played all 82 games and finished the NBA Finals yet I still didn’t get it. Pls find a way to fix this because I’m not playing 82 more games.
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Jose Manuel
(@josesbud) reported
tired and fed up with the Xbox series turning off, are you going to fix it? @2KSupport @XboxSupport @Beluba #nba2k22
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TRU3_B3ANZ
(@ak_th3) reported
@2KSupport I just won the NBA Championship in MyCareer and I accepted the quest to get the Gym Rat Badge earlier in season 1. I played all 82 games and finished the Finals yet I still didn’t get it. Pls find a way to fix this because I’m not playing 82 more games.