2K Games down? Current status, problems and outages
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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
- Online Play (56%)
- Sign in (22%)
- Matchmaking (11%)
- Game Crash (11%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Sign in | 16 days ago |
 Deer Park
|
Online Play | 16 days ago |
 Rivas-Vaciamadrid
|
Online Play | 16 days ago |
 Red Deer
|
Online Play | 17 days ago |
|
Glastonbury
|
Sign in | 1 month ago |
 Morteau
|
Online Play | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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nkrudi (@_nkrudi) reported@2KSupport ticket number #7413633, it’s been a month and I still don’t have a fix or a response from you guys.
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matt ernst (@FunkytownGotcha) reported@ShakeDown2012 @2KSupport @NBA2K going through it right now. 2KSupport emailed me saying I sent them all the necessary info they needed. Just waiting on the next email saying they fixed my issue of missing player or a straight up refund in the VC spent creating the build and purchase of all animations.
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Smooth Fontane (@SmoothMcPetty) reported@2KSupport I understand. I know you guys have to deal with multiple issues but when you got ppl that only play a certain mode, ex. MyCareer, and things like this happen you’re hurting us we putting time and money into things like this all we want to do is play
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edlynn (@ladyedlynn23) reported@2KSupport i am beginning to dislike playing NBA2K. You tell me I violated your TERMS OF SERVICE, BUT CANT SHOW ME PROOF and get banned for 2 weeks, when you have CELEBRITIES CLEARLY violating these TERMS and only gets banned for 2 days? @Beluba
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T. Tommy Gunz Official (@DegreeUnit) reported@ShakeDown2012 @2KSupport @NBA2K I lost my 99 ovr Playmaking glass cleaner on Dec 3rd after grinding all the badges the right way. I recorded the video like support asked of me. I still don't have my player. I only bought next gen to play 2k, was promised a fix. Ticket number 7509452.
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... (@69416073279) reported@2k @CivGame Hi, I recently bought Civ6 from the 2k store. The 2k store lists mac compatibility but that is not supported by Epic Games. Xsolla, the company that manages the 2k store, refuses to refund. I'd appreciate help for this issue.
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Wolfie 🐺🎄 (@WolfieGotNow) reported@2KSupport every time i get an error code then my players are not there, i can dashboard and they are there but can you resolve this issue please?
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Real (@realtalk819) reported@2KSupport it’s ridiculous how every time u cut the game off and play again that the game doesn’t save ur jump shot or any of ur settings....it’s plain stupid...fix this broken *** game because people are sick of it!!!
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Brazy (@Brazy_Gabe) reported@2KSupport daily bonus is broken. Missed out on a easy 5-6k since yesterday. Please fix this already
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Zu'u Dovahkiin (@matthewdovahki1) reported@2KSupport hello. I have an issue with my shift account.
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🥱 (@llxpsy) reported@2KSupport Yesterday , I bought ( vc ) from the PlayStation store , but they haven't added to my account yet . What is the solution to this issue ?
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#FuckTheSaints (@___jay717) reportedCan y’all fix this **** please? I’m stuck on Varsity tier after at least 30 wins because none of my games are counting @NBA2K @Ronnie2K @2K
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Mayor Shake🐍💚 (@ShakeDown2012) reported@Peluba21 @2KSupport @NBA2K What about those who lost their build weeks ago? Does this fix that problem as well?
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Cordell Castle (@CordellCastle) reported@2KSupport im having trouble with my sound in the rec center. As soon as I walk through the doors from the city to the rec center I lose all sound.......
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Mayor Shake🐍💚 (@ShakeDown2012) reported@UnholyNY @2KSupport @NBA2K There are some people saying their build has been gone for weeks. Does this fix that problem as well?
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Daniel Butler (@danbutler12) reported@2KSupport can you dm or give me an email for an issue I have on my Xbox One account please?
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Chief Harmony (@Nichola66416148) reported@2KSupport Hey I have a question, if you guys are working on fixing an issue with an account can I still play in MyCareer without interfering with your work? My order number is #7512729
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Michael Montiel (@Micbased) reported@ShakeDown2012 @2KSupport @NBA2K Lost a bulid on day one, and support STILL hasn’t resolved the issue
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Chosen (@TheOne2BeChosen) reported@NBA2K @Ronnie2K @2KSupport Ante Up Event on Next-Gen is broken. Keeps kicking 1-5 players per game at the start of the match. HOW IS THIS POSSIBLE IN NEXT GEN SAME ISSUES FROM LAST 4 2ks?????
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Darth Morris (@DarthMorrisRWK) reported@2KSupport I have another ticket but its related to another issue. Responded to it so I may have accidentally sent two tickets now. Just letting you know
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shreddie prince jr (@GnarlieMurphy) reported@gregthompsonjr @NBA2K @2K Hust got it fixed. Insent a link of a vid with the same issue with my report to 2k. They deleted my face scan and told me to try again. And it worked. My face scan was trash so i retried and got the error again.
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Kxsmic 💫 (@KxsmicTV) reported@ShakeDown2012 @2KSupport @NBA2K I’m scared for next gen, I already used my build restore on 2k20 so if it happened again, would they fix it?
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Mike (@blakkskinhead) reported@2KSupport i spent 60 for the old gen and 70 for the new gen and the h2h is flawed it’s a mode that I pay for; please fix it
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John Villanueva (@itsjvilla) reported@ShakeDown2012 @2KSupport @NBA2K PS5. Ticket#7476961 Its been 16 days with no fix and over 200k VC lost.
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Colby Hedrick (@ColbyHedrick) reported@NBA2K @2KSupport I’ve played the same MyCareer game 4 times now. I’ve uninstalled and installed the game back. Every time the final buzzer sounds my game freezes and dashboards me. It’s really irritating considering I put the VC I earned from last gen on him. How can I fix this?
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Nsh.Orlando (@NshOrlando) reported@2K fix the amount of whites that go in on old gen this **** is ridiculous
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Ron Wagner (@RonWagn74587859) reported@2KSupport @ChinoCrumpler Well I’ve been waiting for 15 day to get my player back that disappeared. Just keep getting told that it’s a new console and they’re trying to figure out how to fix it.
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TheUnholyEmpire (@UnholyNY) reported@ShakeDown2012 @2KSupport @NBA2K I’ve had this problem. Usually closing the game and starting it up again fixes it. Haven’t seen it be a permanent corrupted file.
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T. Tommy Gunz Official (@DegreeUnit) reported@ShakeDown2012 @2KSupport @NBA2K I lost my 99 ovr Playmaking glass cleaner on Dec 3rd after grinding all the badges the right way. I recorded the video like support asked of me. I still don't have my player. I only bought next gen to play 2k, was promised a fix. Ticket number 7509452. Xbox S
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1BallOneTeam☝🏾🏀💪🏾 (@1BallOneTeam1) reported from Palo Alto, California@2KSupport Has yet to patch the Pro Am matchmaking issue!! Very frustrating!! We are tired of playing Rec and killing teams by 50!! We miss Comp Games!! #NBA2K21 new HASHTAG!!! #FIXPROAM going on all of my post till this **** is fixed!!!