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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (80%)
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Sign in (20%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Hakeem Amun™
(@InMyM1nds3ye) reported
@2KSupport What's the point of staying in college if i can't upgrade my player!!!!!! Yo fix y'all 🎮!!!!!! Wasted time and energy at this point, yall only care about yall pocket💯
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Dub Brown
(@DubvinciB_2) reported
@2KSupport when is the next patch coming. Hopefully you fix the face scan crashing the game.
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Grxpes Grinders ‘fastest badge grinder’
(@GrxpePH) reported
@SamirCapalot @2KSupport I’m not even gone hide your comment but remember bro God is real 🙏🏽. Before asking me for my shooting badge method you @2KSupport as if I’m doing a glitch or something but who God bless no man can curse !
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Mathew Mittl
(@mathewxmittl) reported
@2KSupport I sent in my ticket. Talked to the support rep. Nothing about my situation gets fixed. Terrible support system who benefits people who glitch and hack the game. Next Gen release has been a disaster
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Rich
(@RMYoungLucci) reported
@NBA2K @2KSupport fix your broken *** game (next gen)! **** is terrible.
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Doroflix K Bean
(@Dorolofix) reported
@Ronnie2K You gotta fix the no progression glitch in mycareer. Played my first college game vs gonzaga and earned nothing. No vc, no progression, no badges. This has to stop man, its not worth playing mycareer then until its fixed!! Please do something @Beluba @2KSupport
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Pnut
(@Trigga_Riley) reported
Has anyone on @NBA2K next gen on Xbox has any issues with boosts that was bought and is missing? I have bought 10 each of all the boosts twice and after I play a game the balance is 0. @2K @2KSupport #2k21nextgen
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Johnny Kilroy'
(@mr_goldropes) reported
@2KSupport are VC refunds possible? If my myplayer isnt progressing I’d like to have my money back. Maybe try again when you guys sort out all the issues.
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KD Grizz. 🐝
(@GrizzForLyfe) reported
@NBA2K @2KSupport i earned 11,000 mypoints in career game and yall aint give me NONE NOT EVEN 1.. fix yall game its next gen and yall game still broken .
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🦃Ian Riccaboni🦃
(@IanRiccaboni) reported
from
Dorneyville, Pennsylvania
@2KSupport I wish yall would: ✅ Release things that don't glitch out ✅ Not respond to every ticket with canned responses that talk to me like I'm five You've had me buying games since the 9-9-99 Dreamcast launch but... every interaction with yall is 🚮
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The Villains Hero
(@RunAndShootPro) reported
@2KSupport 3 steals away from completing LAMELO’s challenges to upgrade him to ruby. Played all triple threat. The moment I took him to tto and was able to get multiple steals in one game all his stats got reset to 0. Fix your game.
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ً
(@bigbalIerant) reported
from
Houston, Texas
by far @2KSupport is the absolute worst customer service ever
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Logan Chabal
(@chiefchabal) reported
@2KSupport A week later and still no fix to not getting any progress on vc badges or myplayer points Am I better off just deleting myplayer and making a new one at this point. And yes I already did the support ticket and I was told to check twitter.
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Ronald Gearhart
(@RonaldGearhart9) reported
@2KSupport Have you guys figured out this issue? Put in a ticket about this over 3 days ago and not a single reply? My build is in his junior year of college and haven't recieved anything since I started college even tagged ur game u and ronnie 2k in my video and no one said anything.
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Joey Mc
(@joeymc1984) reported
@NBA2K_MyTEAM @2KSupport What about the issue with not getting anything for the draft pack even though it said you should get a pack and tokens. Never showed up. 10 hours later. Hundreds of people complaining and no solution? I know you track it because it said it has been redeemed on my account!
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Matt Charlton
(@mattycharlton) reported
@2KSupport @jamster126 Im having the same issue unable to upgrade here in UK I have raised a support ticket
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Rony 🦉🇩🇴
(@Mr_geRonymo) reported
@2KSupport there’s an issue with invites. Can’t invite people to park. Some Friends don’t appear in the park phone
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Big Patched 🌎🌎
(@PatchedTheGoat) reported
@2KSupport pls fix ur broke *** game all I do is lag
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stefano
(@sedriano83) reported
@2KSupport nba 2k21 error code 7d1cdfe7 xbox series x
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Gio s
(@Pillarmane) reported
@NBA2K_MyTEAM @2KSupport How about the problem with our MYPLAYERS disappearing and @2KSupport not helping ?
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WorshM
(@WorshMM) reported
@2KSupport I am not setting up a 2k support chat account just fix this **** this is unfair I pay to much money for y’all to just take it away from me and my progress.
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christian
(@_ChristianLowe) reported
@WorshMM @Pillarmane @2KSupport they just said “we’re aware of this issue and are looking into it” like that ain’t $200 worth of vc in attributes
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The Villains Hero
(@RunAndShootPro) reported
@2KSupport 3 steals away from completing LAMELO’s challenges to upgrade him to rookie. Played all triple threat. The moment I was took him to tto and was able to get multiple steals in one game all his stats got reset to 0. Fix your game.
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Derrick Carr
(@2CoolCarr) reported
@2KSupport Has anyone looked into the badge progression issue??! I put in a ticket yesterday and I still got nothing 🙃
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ScottCorbin
(@WhoDeyGuy28) reported
@2KSupport - When y’all gonna fix the My Points issue in career mode? Can only get My Points in the Park/City. Trash
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khurram javed
(@javedk25) reported
@2KSupport There isn’t just tells me you guys have a technical glitch and your devs haven’t given direction to recover like get it together 2k!
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unionhunt42
(@anddavetoo) reported
@2KSupport the locker code from the nba draft last night didn't work any plans to fix it?
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No Badge Progression
(@dxfending) reported
@NBA2K_MyTEAM @2KSupport What about 10 days of no badge progression? No attribute progression? No park rep progression? No VC after games? Oh wait. My team makes more money so that gets fixed within hours, as does a VC glitch smh
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NUAVE HURT
(@CAPBOYHURT) reported
@2K SO AFTER BEING TOLD “ THERE WORKING ON IT “ AND NO LONGER BEING ABLE TO RESPOND TO MY FIRST ISSUE AFTER SUBMITTING A TICKET MAYBE THIS PROBLEM I CAN GET HELP WOTH MY APP CRASHES EVERYTIME I TRY AND FACE SCAN
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✌🏾
(@Nosmif) reported
Did @2KSupport fix the badge profession issue I’m still not getting any.