2K Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (100%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Köln	Online Play	15 days ago
Paris	Online Play	2 months ago
Paris	Sign in	4 months ago
Montilliers	Sign in	4 months ago
Cumbernauld	Matchmaking	5 months ago
Flat Rock	Matchmaking	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheMasterDJ (@DesmondBlouin) reported 1 minute ago

  @MarkinOut @WWEgames @2KSupport I found a way around it. You know now when you are on the Menu Screen you see a loading screen, press the Back Button and you will be able to play the game. Unfortante part is you can't play Online so going to Online Feature, MyFaction, & The Island will crash the game.

• 
  Reginald (@RegOfficiall) reported 4 minutes ago

  Can y’all fix fix it for Xbox series x? @2KSupport

• 
  KasherBoomy💰 (@Bandman_Boomy) reported 8 minutes ago

  @Beluba @2K @NBA2K yall have to do something about random people in rec purposely selling because they having a bad game that sht kills me add a vote to kick button fix this **** asap

• 
  mlgxxx808 (@mlgxxx808) reported 9 minutes ago

  @AuxGod_ @terrellowens @2K why did take a month to fix online

• 
  JDGaming (@jdgaming2025) reported 16 minutes ago

  @MarkinOut @2KSupport @WWEgames What’s funny is the crash is only affecting my primary account but my other accounts have no issues

• 
  GmbFlxxx (@gmbflxxxmma) reported 17 minutes ago

  @Jeremy_Reel @2KSupport I cant log into the game whatsoever it keeps freezing and crashing at the first menu.. press any to start then crash… an entire bug going on and 2k hasn’t made one statement… i didn’t download any damaged files and wasn’t banned. Wtf is going on

• 
  2KDadOz (@2KDadOz) reported 18 minutes ago

  Whatever you make your visual que, just know that it's not going to be that. @Beluba @2KSupport can you please fix this.

• 
  heirsamurai (@heirsamurai) reported 19 minutes ago

  @2KSupport I need help with NBA 2K27. Ticket #[16770821]. My issue is completely preventing me from playing MyCAREER and progressing my build. I submitted the ticket hours ago and haven’t received a response. Can someone please take a look at this?

• 
  MORRIS (@ItsM0rr155) reported 21 minutes ago

  @2K @2KSupport FIX THE DAMN GAME FOR XBOX AND PS5 MAN !!!!! ITS BEEN NEAR A WEEK I CANT PLAY BECAUSE YOU WINT FIX IT

• 
  GQmlowe (@GQmlowe) reported 28 minutes ago

  @EASPORTS @2K y’all should make separate lobbies for people that run the same plays and exploit game breaks in match play. I think it will solve a lot of problems.

• 
  AstrylBlaze (@AstrylBlaze) reported 30 minutes ago

  @ItsShake4ndbake Anyone else having the issue of not being able to claim them after watching the 4 hours? Bar shows complete but can’t claim them @2KSupport

• 
  Eroziaa_F (@Sitoxx7) reported 32 minutes ago

  @mafiagame @2K And fix Mafia 3 trophy bug ?

• 
  ONE KING ENTERTAINMENT (@kingjamesmac718) reported 32 minutes ago

  Damn @2KSupport @CornellGunter_ can we at least get a message letting us know that u guys are aware of the problem with the game crashing at the start screen so we can have piece of mind that ur going to fix it?

• 
  TheMasterDJ (@DesmondBlouin) reported 34 minutes ago

  @BradBetteridge @2KSupport I feel bad for Cornell cause he's getting a lot of blame for this. 2k really need to get their act together, I run an E-Fed and this problem is really holding things back.

• 
  DwaNeStaR💫 (@DwaNeStaR) reported 35 minutes ago

  @dullahyt Tf.. thats kinda a big issue though. U started a new career meaning spending vc again... hellnawhh @NBA2K @2KSupport

• 
  Bishop. (@KingBishoop) reported 35 minutes ago

  This issue has yet to be resolved by the way. Instead, 2K Support has had me send around 6 videos of the loading screen, and has passed my issue along to a total of 8 people with ZERO results, all of this within a span of a month. I’m done. I’ll deal with the issue, and figure it out myself. @2KSupport @CornellGunter_

• 
  Theodore Paniccia (@Tjayyyyyyyyyy) reported 37 minutes ago

  Anyone else’s login rewards bugged on 2k HQ app?? @Beluba @NBA2K @2KSupport

• 
  BigBlueD (TSAN) (ShoeGoose) (@BigBlueD79) reported 38 minutes ago

  @CeReaL333Killer @2KSupport Turn your internet connection off on the console for now. You’ll be able to do universe and whatnot. Just nothing online. That’s what I’m doing while waiting for a patch fix

• 
  dadecountyspam (@dadecountyandy) reported 39 minutes ago

  @YoClumzei @2K We don’t want this glitch *** dribbles move who’s we lol

• 
  Dash Ketchum Gaming (@dashketchum5) reported 45 minutes ago

  @2KSupport any update to switch issue. Please fix your game

• 
  Survivalistt (@Survivalisttt) reported 45 minutes ago

  2k, come on. Resolve the crashing issues that are occurring on both consoles. There are serious issues that need to be addressed as soon as possible. We're unable to play the game. @WWEgames @2K #wwe2k26

• 
  A⃖T⃖_⃖F⃖R⃖🏆4🇮🇹 (@Att_Fra) reported 46 minutes ago

  @Beluba @NBA2K @2KSupport Is anyone else experiencing audio delay in NBA 2K27? Sound effects are noticeably out of sync with the gameplay — for example, the rim/net sounds play a moment after the actual shot. It makes the game feel really unnatural. Is this a known issue?

• 
  JDGaming (@jdgaming2025) reported 48 minutes ago

  @CornellGunter_ @2KSupport I only found out you were aware of the issue after I tweeted you. Of course I am not throwing blame but this needs to be addressed that whenever there’s an issue we hear next to nothing regarding a fix or progress.

• 
  JayG 🤟🏾✊🏾 (@OhNiJayG) reported 50 minutes ago

  @NBA2K @2K This gotta be fix ASAP he only took 5 mid range shots per game cmon ni, and KD still shot a better percentage, what are we looking at

• 
  Joe (@TherealJR29_) reported 50 minutes ago

  @YoClumzei @2K The problem isn’t pro play it’s the weak/simplistic game engine they use. Pro play is a feature and AI tool they use for the animations and would honestly enhance a game style similar to 2K16

• 
  Jeff D 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@__Jeff_D__) reported 53 minutes ago

  @2K @2KSupport @2K_UK Been playing on pro since it came out and im having a sound problem we're it just cuts out when I press square to read something and when back in the game no sound. The sound on the ps dashboard is OK, just when playing this particular game. Changed the different audio settings on ps5 system to no avail. Having to do a complete restart of the system and the game sound is OK, for how long though.....

• 
  Toby1jabroni (@toby1jabroni) reported 54 minutes ago

  @2K the latest weekly tower in WWE 2k26 MyFaction is broken. I'm currently 2 hours into the final triple threat match and it's simply not possible to win. Please patch.

• 
  GamerGuy93 (@gamerxguy1993) reported 55 minutes ago

  @xboxx_hashem @mafiagame @2K They didn't use smart delivery. Any game that doesn't use it has had this problem.

• 
  🦉xTalonMedia (@xTalonGod) reported 55 minutes ago

  @RPGKIllROY @2K Issue is mfers just wanna grind their my player so the past 2 nba 2ks kinda been rushed simulations with lil story so ppl can focus on grinding their players.

• 
  swat🪙 (@staywithtayy) reported 56 minutes ago

  Fix layups @Ronnie2K @Beluba @2K