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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Problems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Matchmaking | ||
| Game Crash | ||
| Online Play | ||
| Sign in | ||
| Online Play | ||
| Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Himothy Mcgee
(@KdGetbusy) reported
@2KSupport I’ve done this 48hrs ago. Still no response. I’m literally wasting money on a player I can’t use because of a glitch.
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KingCasa 🕉
(@KingCasa23) reported
@2KSupport Would just like to say i love the error codes, invisible players, crashing, cant get into events, the magic sea u load into aswell its so much fun!! And before you say yes i have raised a ticket its your Game!!!! Update or Patch this Bs!!!!!!!
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Scottieflip24
(@Scottieflip241) reported
@2KSupport last night your game mode unlimited issued me a loss at the loading screen when I was 10-0 in the Opal league. It seems as if there are multiple players doing some kind of glitch on that loading screen. Please correct this issues as I am paying for game features that don’t work
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🔱Monty Eves🔱
(@LordTrapkage) reported
@2KSupport my saved file for nba 2k21 on next gen is corrupted and won't load. I tried closing app and hard restarting the console. I spent money and all that cute stuff. PLEASE tell me there's a fix???
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Nov 16 🌊🔥🌪🐐
(@Cam_J3) reported
@2KSupport It said that it is solved but my game is still doing it my game is updating now so after the update it should be fix right
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alex
(@alex36135733) reported
@2KSupport My vibration is not working on 2k21 current gen
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GetSnipedRat
(@arkaitzegia982) reported
@2KSupport Btw just a question how much time usually takes to fix this? 🙏
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Justin Chancey
(@justin_chancey) reported
@2KSupport 7620089. Please take a look. I got a error message got back online and then the build was gone
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Sweetz
(@0115Sweets) reported
@2KSupport Your games ****** he’s not the only person having this issue its either everyones got **** internet or your servers are ******
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Rj Sancio
(@JayDrippy003) reported
@2KSupport This isn’t helpful I am not able to sign in it’s giving me all types of problems can you guys please respond to my email
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Jack of House Jordan
(@HumbleJackieJ) reported
@2KSupport I can’t properly start Borderlands 2 because the game crashes at the character select screen. Any chance I could get some help to fix this?
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Apply_Pressure74
(@APressure74) reported
@2KSupport Will somebody please fix servers and loading screen (zion) stays stuck forever! Next gen is super slow the 4 was faster in most aspects
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Corey
(@Mexibilly86) reported
@2KSupport Fix the game. Huge update and my players still froze. What the hell y'all stealin. 3 players 3 months no progression. #2kthieves #2ktvwow
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Iceberg Slim
(@reggie_snipes) reported
@2KSupport Thank you for responding. The problem is that i can't find the right number because i haven't gotten an email response. They asked for my email and the email associated with the account I'm having issues with but they're 2 different email addresses.
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erica hutchinson
(@ericahutch1975) reported
@2KSupport @Quotes4LifeM7 Xbox ans vice versa because neither one wants to deal with pissed off customers especially when they loose their items.... Stop putting the blame on each other and work together to fix YOUR stuff
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James St. Patrick
(@Flexed_onem) reported
@2KSupport @NBA2K obviously you need to update the game with all the new users after the holidays, making a ticket online doesn’t help do you part and fix the game come on, I can’t even play after paying all that money
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D Generation X ProAm 44-19
(@PacersPup) reported
Will this update fix ProAm? @Ronnie2K @NBA2K @2KSupport
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Yerkebulan Mirzataev
(@mirzatayevY) reported
@2KSupport If you closed the servers yourself, so why mislead people that there is a connection problem. Would write in the game that the servers are closed and there would be no problems.
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Calvin Alexander
(@CalvinA74669315) reported
@2KSupport NBA 2k21 error code 49730116.. Tried researching online but can only see information on previous nba 2k titles like 2k20... Any fix for this on next gen Xbox ?
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ETIBBS
(@ETIBBS_) reported
@2KSupport naw brah. fix it with another pointless update
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Splash
(@SplashDontSell) reported
@2KSupport @2KSupport double rep does not work during your events. Please fix the double rep.
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Brian Matier
(@thisweez29) reported
@Beluba @Ronnie2K @2KSupport FIX YALL SERVERS PLEASE AND GIVE ME BACK MY MYPLAYER
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Steven Greene
(@sjgreene14) reported
@2KSupport can someone help me fix my mycareer player Bc it’s gone and now I can’t even get into my support account Bc it won’t let me reset the password. 7619510 here’s my ticket number. I just want to get my player back. Bc I’ve sunk time and money into the account
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Cal
(@iAmRatedF) reported
@2KSupport I spent $50 yesterday for 200,000 vc for my player and the player got deleted cause I got a sync error and I sent in my ticket yesterday and still haven’t gotten a response my ticket number is #7617329
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LES POWELL
(@CBZ_SHARKY11) reported
@2KSupport private match ups for the pro am is still not working properly can you please address this issue thanks for 2k21 next gen
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xSkillz TC😈🔥
(@SelfMadeSkillz) reported
@2KSupport Fix pro am dummy
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killacam
(@killacam_x) reported
. @NBA2K @2KSupport on some bullshit, I gotta waste my time playing 5 MyCareer games that aren’t giving me MyPoints so that they can figure out the problem.
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v o n t e Gain Green
(@DevonteMAF) reported
@SlatzCLE @2KSupport Did they ever fix it
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Splash
(@SplashDontSell) reported
@2KSupport @2KSupport double rep does not working in your event it needs to be fixed
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Ellis🔴⚪️
(@ellisando9) reported
@sauce_twan @sixerbaby_1720 @2KSupport Do you guys know how to fix this now?