2K Games down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by 2K Games users through our website.

• Online Play (56%)
• Sign in (22%)
• Matchmaking (11%)
• Game Crash (11%)

Live Outage Map

The most recent 2K Games outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Sign in	12 days ago
Deer Park	Online Play	12 days ago
Rivas-Vaciamadrid	Online Play	12 days ago
Red Deer	Online Play	13 days ago
Glastonbury	Sign in	28 days ago
Morteau	Online Play	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

2K Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  hamzalb🇮🇹 (@Labadihamzaliv2) reported 1 minute ago

  @2KSupport Yo 2k 6th day with out my 100.000 preorder vc and 4th day after you said my problem wil be solved by the most indicated departement, and i still got no news and every time I contact 2ksupport you say ,You will got an answer as fast as possible, maybe i look like a 🤡 for you?

• 
  Bishop Sycamore #54 (@vonremstrd) reported 2 minutes ago

  @NBA2K @2KSupport I keep getting error code 6f8ce31b which means I can’t access my player and my network is fine. I put a lot of VC into my player and can’t use it because of this error. Can I get a refund or something for VC??

• 
  Dave (@DaveBrugmans) reported 5 minutes ago

  @2KSupport Keept getting this error code 6f8ce31b when starting one of my mycareer builds. My other build works but then i got kicked out after a couple of minutes. And still haven’t received my VC

• 
  joshmcnay55 (@joshmcnay55) reported 9 minutes ago

  @2KSupport Just fix the game lol

• 
  Smitt Skylark (@SoutheastSmitt3) reported 11 minutes ago

  @Ronnie2K @Beluba @2KSupport I need my VC you guys are stopping me from playing 2k bro I just want my VC so I can restart my career man I put in hours just to lose all my progress and now you guys are taking forever to fix the problem

• 
  zen ツ (@adollaaburst) reported 12 minutes ago

  @2KSupport I keep getting error code 6f8ce31b everytime I click on my MyCareer file. My ticket number is 9242089

• 
  𝒶𝒶𝓇𝑜𝓃 🇵🇭 (@AngelLaShwave) reported 13 minutes ago

  @2KSupport my Xbox series x keeps turning off when playing online game modes. Please fix this.

• 
  KAY (@keneal24) reported 13 minutes ago

  @NBA2K I’ve had this (6f8ce31b) error code for 10 hours now and submitted a ticket to you guys and never heard back. I can’t load into my 2 way without seeing this message @2KSupport

• 
  Jared (@TheJaredDG) reported 16 minutes ago

  @2KSupport give me my money back. All this game does is crash my Series X every other game. I can’t grind, I can’t improve, I can’t get to the draft. Nothing works. This is unbelievable. I’ve tried to do the combine and it crashes every time at the very end. @NBA2K @XboxSupport

• 
  isaac nevarez (@isaacnevarez15) reported 16 minutes ago

  @NBA2K @2K My 2k is broken it keeps backing me out and saying my game won’t be “ counted “ when I hop on a court in my park in 2k22 next gen

• 
  zen ツ (@adollaaburst) reported 22 minutes ago

  @2KSupport I keep getting error code 6f8ce31b everytime I click on my MyCareer file. My ticket number is #9242089

• 
  Ryan (@ryanshannon21) reported 29 minutes ago

  @2KSupport Is there a patch coming to fix the game quest? I've submitted a ticket.

• 
  Sanchez_33_🇩🇴 (@DominicanJ33) reported 30 minutes ago

  @2KSupport Is the live chat not working I'm having a issue with my player ticket #9239850 please help

• 
  Luke 🔰 (@UTDLukeC) reported 32 minutes ago

  @2KSupport do you fancy fixing the Come Up Samurai : Time to show out as a starter quest it’s been broken for 5 days now and won’t complete no matter what

• 
  JG Wentworth (@BucNasty251) reported 32 minutes ago

  @2KSupport hey for the NBA: career 3pm and dunks this must be a glitch. I’m a big man all I do is dunk and it says 0.

• 
  𝓛𝓮𝓯𝓽 𝓞𝓷 𝓡𝓮𝓪𝓭 (@Wubziie) reported 36 minutes ago

  @Goated_Hoops @2KSupport yeah that's a glitch with ps4 updates happens to me sometimes but it rly is just 15Gb

• 
  Josh Davis (@DavisjgJosh) reported 37 minutes ago

  @Beluba @2k @Ronnie2K can you please fix your game crashing. Im tired of taking losses because my xbox shutting off or losing connection to server. This doesn't happen with any other game i play. Already 3 times this morning.

• 
  Roy Veldhuizen (@veldhuizen_roy) reported 43 minutes ago

  Another day of @NBA2K not giving me my 100k pre order bonus and not even being compensated for their issues @2KSupport already put in a ticket but still have not heard anything

• 
  Og_damage_809 (@809_og) reported 44 minutes ago

  @2KSupport @Ronnie2K why cant I play park or anything but my career I’m still awaiting to fix my issue I’m been having since day one send a ticket to support and still nothing I bought the nba 75th anniversary I’m trying to play with my friends this suck smh pllllzzz help

• 
  AlmightyEkeh (@AlmightyEkeh) reported 48 minutes ago

  Can someone please get too my ticket I haven’t got a response in close too 2 days. My time & money isn’t being valued. This is by far her worst service I’ve ever received. #9207259 @2KSupport

• 
  KAY (@keneal24) reported 48 minutes ago

  @2KSupport hello can you guys please fix this I’ve spend too much money and spend too much time on this build

• 
  ezmmg (@ezmmg) reported 49 minutes ago

  @2KSupport can you please help me fix my badge points. I have played several games and still get zero like come on

• 
  KAY (@keneal24) reported 50 minutes ago

  @2KSupport I’ve had this (6f8ce31b) error code for 10 hours now and submitted a ticket to you guys and never heard back. I can’t load into my 2 way without seeing this message . I’ve spent too much and time on this build…

• 
  Edynbrasher (@Edynbrasher2) reported 51 minutes ago

  @2KSupport every time I try to open my mycareer file I get hit with error code 6f8ce31b….

• 
  conkalybonkaly (@nigligha) reported 51 minutes ago

  @2KSupport Hey i lost my players because of an error code on my old ps4, is there any chance you could restore my files

• 
  Verified FLAWLESS (@FlawlessBizzle) reported 52 minutes ago

  @2KSupport i have an issue. I had pre ordered the legendary edition 2k22 where i can play both next and current gen. And unfortunately I’m unable to play current gen. I put a ticket in bout 2 days ago and i still haven’t heard back from y’all

• 
  Sanchez_33_🇩🇴 (@DominicanJ33) reported 54 minutes ago

  @2KSupport Been having issues with my player it doesn't let me load into my career. I need help getting it back please.. Ticket #9239850

• 
  Comrade Dad (@ComradeDadEG) reported 55 minutes ago

  @2KSupport please fix the ascension board issue on Switch for 2k22. Ticket #9238008

• 
  Hyp (@_Hyp07) reported 57 minutes ago

  @AK_Aria @2KSupport Same but mine is Xbox Next Gen. What is the issue @2KSupport

• 
  muktesh kainth (@kainth_muktesh) reported 60 minutes ago

  @keneal24 @NBA2K @2KSupport Delete the game and download it again i had this issue with 2k21 i had to delete it and download it again and it started working