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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (43%)
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Sign in (29%)
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Matchmaking (14%)
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Game Crash (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gilbert |
Matchmaking | |
| Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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corcav22
(@corcav22) reported
@2KSupport 13 days since someone has responded. Please look into these issues #9244615 @NBA2K @NBA2K_MyTEAM #NBA2K22MyCareer
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Cheeze God
(@CheezyWeezyG) reported
@2KSupport I’ve sent an email and given all the information required for my issue. But haven’t received an email from anyone updating me on the status of my case for almost 2 weeks. Sent a email again to try and get an update on my case but still haven’t gotten one. #9318520
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😁 Cesar 🥗
(@ItzMeProdigy) reported
@2KSupport how do I know if you guys received my info and videos I sent that you guys requested to fix my problem? Only response I got was the automated message asking for a list of things and after I sent everything I had to send, I’ve gotten no actual response #9363514
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Pawel Stasiak
(@pablomamba) reported
@Beluba @Ronnie2K @2KSupport still waiting for ya'll to fix free agents suggestions in my career. Can't accept my picks. Seriously, that's all I need from ya'll this year.
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Right as Raine.
(@BadAtomRaine) reported
Somehow, your “Cure-All” of hard resetting my Xbox and clearing my cache didn’t fix the 4 badges I didn’t get from college or the fact i’m not getting badge progression. Also neither did opening up 2 tickets to get help, cause now I am sitting here like a dumbass @2KSupport
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Chris K. Holman
(@ckholman) reported
@2KSupport Please pull up my ticket, 9357758. I have spent hours upon hours with multiple videos and receipt pictures with no end in site. Sony online support said you all know there is a problem with the codes. Please fix! I have filed a BBB complaint.
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Handy man Duffle
(@MyDuffel) reported
@2KSupport i haven’t gotten an email back in 3 weeks can you just help with my problem? you keep saying they’re gonna answer it but i’m spamming you with emails…
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corcav22
(@corcav22) reported
@2KSupport I'm inquiring about multiple issues in the same ticket. I've always been asked to not create separate tickets so is everything else being ignored since it's been escalated?? Thanks!
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続ける
(@HereComeIso) reported
@2KSupport i have been reported to you guys for no reason and need help resolving this issue before anything happens to my players or account i spent money on
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Philly's finest
(@Damaan4u33) reported
@DonWannn_ @NBA2K @2KSupport I did the exact same thing ..these people at 2K know about this problem but they are soooo slow in resolving it!!!
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Big zack iQ
(@IqZack) reported
@2k @Beluba @Ronnie2K Love how the rec on next gen you would be lucky to complete a full game without lagging out or one of your teammates lagging out. The Rec is trash this year !!!
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🤷🏾♂️🤷🏾♂️🤷🏾♂️🤷🏾♂️
(@chubby1man) reported
@2KSupport @TaiRamos24 @NBA2K Ok but can someone please contact me about me issue. Please.
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4k
(@_duran03_) reported
So I’ve spoken to two different people and had 2 different tickets about my issue and I still have had no help.m. It’s a my career glitch that doesn’t let me start the playoffs.Just trying to get the gym rat badge guys.Please fix this issue, it’s been weeks .@2KSupport @Ronnie2K
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MoneyyJuann
(@MoneyyJuann) reported
@2KSupport from the bottom of my heart pls help us with the rec game errors. I’ve gotten Losses because I lagged out at the end of games when we up by 40. Pls help it will be highly appreciated
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Philly's finest
(@Damaan4u33) reported
@NBA2K @2KSupport You need to fix the issue with the Gym Rat! According to the guest services tab it only tells you to win the NBA Championship, it doe not specify the number of games or any other special requirement! I did that and was MVP but no badge! Fix it, we paid too much for these issues!
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young rich & Filthy 👕
(@sevenboiboi) reported
@2KSupport @NBA2K Done please fix or redo this event correctly
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Right as Raine.
(@BadAtomRaine) reported
@2KSupport My player did not get his extra badges after college. Is this some sort of bug or glitch? I need those badges otherwise I just wasted money on this player.
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Kirollos Adly
(@KirollosAdly) reported
@2KSupport @Ronnie2K @NBA2K This is isn’t gonna fix the game bruh he stepped out
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Antione
(@dopeitstwann) reported
@2KSupport my game keeps crashing after every my career game I get a black screen any fix for this?
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Curt Lee
(@CURT_BLOOM) reported
@2KSupport I submitted the ticket, the same issue just happened again. This isn't like a new problem, you guys had the exact same crashing issue happening for at least the past 2 years. I don't understand how this is a recurring problem with your game.
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Malaki
(@zMalakii) reported
@2KSupport its been 12 days and my issue still isnt resolved, could you please help asap
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Steven Powell
(@ThaJoker1821) reported
Anyone have an issue where after a career game on NextGen, the game crashes, and then you have to start the game all over? #NBA2K22 @2KSupport
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Greens
(@HoodieTyyx) reported
@CrownTate @2KSupport did u fix it?
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Malaki
(@zMalakii) reported
@corcav22 @2KSupport having the same issue its been escalated but i havent heard back after that for days
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ItsBuckMayne
(@TheGodBuckets) reported
@2KSupport 3xp not working in the rec at all been playing and haven’t got it
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B Walker
(@Bwalker9313) reported
@2KSupport Almost 2 weeks and my issue has not been resolved. I want a refund
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Greens
(@HoodieTyyx) reported
@xclusive1988 @2KSupport did u fix it?
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K3NZI ☄️
(@kenzkoolin) reported
@2KSupport I made a ticket about an ongoing issue I’m having with my MyCareer, I got responses quickly via email and sent the proof I need and now it’s been days since I’ve been left with no response
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ً
(@Enxmys) reported
So yall not not on fix the current gen issues @NBA2K @2KSupport
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🤷🏾♂️🤷🏾♂️🤷🏾♂️🤷🏾♂️
(@chubby1man) reported
@2KSupport @NBA2K @2KSupport Can I please have an update on my myplayer issue. You can’t leave paying customers hanging, I need an update to ticket 9367393 please.