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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (56%)
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Sign in (33%)
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Matchmaking (6%)
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Glitches (6%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Sign in | |
 A Coruña |
Sign in | |
 Camden Town |
Matchmaking | |
| Dallas |
Sign in | |
 Gummersbach |
Online Play | |
 Milan |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Henkijs
(@Henkijs2) reported
@2KSupport @2KSupport I've been waiting for a reply from the support team for many days now, the glitch has occurred twice to me now... expecting a reply in the next few hours. Thank you very much
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A
(@Shaigoat3) reported
@2KSupport it’s been 6 days I since submitted a ticket and still haven’t got any updates on it what’s the problem @2KSupport ticket:8801717
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GlacierDon
(@GlacierTheGreat) reported
@2KSupport I've been having issues for two weeks straight....smh
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Will Franke
(@wfranke13) reported
@2KSupport Ive had a support ticket open for 5 days now and no one has responded to it. One of my friends had theirs dealt with in less than an hour for the same issue my ticket number is #8823261.
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ok
(@JohnAldama6) reported
@2KSupport bro it happened again the glitch happened again bro fix your ******* game bro pls stop sending me tickets and do sum about it
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Vinch Ahmad
(@vinch_ahmad) reported
@2KSupport Alright. No problem.
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John Wℹ©️k
(@Marc0DaG0at) reported
@2KSupport I only have one open ticket about this issue! You guys need take care of this situation ASAP!!
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𝑀𝓋𝓅 🤍
(@YooMVP) reported
@2KSupport how do I fix error code 4b538e50 I have the most recent data downloaded and I have 4 accounts on my console
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Yellow Owl
(@TThunderowl) reported
@2K any chance to fix the launcher for Civ VI? I and like everyone on reddit now has an unplayable game instead of one that boots or functions in any way.
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King
(@KingBronBronJr) reported
@2KSupport I’ve had this same problem in 2k19 and I used a different email for the ticket and I sent a video in the email to show proof that it’s my account I don’t understand the problem
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Dimitris
(@DimitrisKD65) reported
@2KSupport will you fix the my career save problem cause it's pretty annoying that I wasted 15 € and many hours just to loose my save twice.
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𝒅𝑶𝒎𝒊𝒆
(@DomieNTC) reported
@2KSupport I understand that you have a lot of tickets, but I hope you understand that this is a big problem that is happening to a lot of people. @2KSupport
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EmperorOfMars62
(@lads62) reported
@2KSupport @2KSupport - Are wwe 2k19 servers down or any known problems in joining private lobbies? (Xbox)
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𝒢𝒷𝓈𝓈
(@gbssssssss) reported
@2KSupport i just want a brazilian server where i can play without lag please 😭😭😭
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The Harbinger
(@Lord_Harby) reported
@2KSupport what is going on with your service today?! I’ve been waiting for almost 12 hours for some sort of reply. Please help
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Xx_Dome_xX
(@Dome65054653) reported
@2KSupport @2KSupport When Will you fix the character deleted error in a Crash? It cannot be that the players are afraid to play...
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Henkijs
(@Henkijs2) reported
@2KSupport Hi there, I requested help from the support, a couple of days ago, since there was an error that occurred to me, and now its happened again, and I still get no answer from the support. Thanks
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𝒅𝑶𝒎𝒊𝒆
(@DomieNTC) reported
@2KSupport Hey, I would love to have an answer to my ticket #8839826 , I had the second MyCareer file deleted, i dont get it fr.. can you guys help? This is a problem for the entire community...
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Lucas Martins
(@luuksmartins) reported
@2KSupport Good Morning! I sent a ticket and needed to solve my problem as soon as they could, my save mode my carrer on nba2k21 is gone! I spent money on your game and now I can't play, help me please! Ticket: #8863805
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jonny smit
(@jonnysmit8) reported
@2KSupport No but I will now, thank you. That error code indicates an update is usually needed, figured I’d reach out. I’ll put a ticket in
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13 Or
(@HediHoggui) reported
@2KSupport hello, I buy 2k21 on steam and i cannot connect on 2k Sport server, the message is the 2k sport service is temporarily inaccessible. I had already play with epic games launcher and i had not this problem.
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ElmoPR_-
(@jorgito1903) reported
@2KSupport No problem
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JojoDaKidd
(@JojoDaKidd3) reported
@2KSupport This is dumb I have literally had the game for 2 days and have only played MyTeam. I go to get back on it the next day and it says I am banned I never did anything wrong I ONLY HAD THE GAME FOR 2 DAYS!!! Request #8856962 PLEASE FIX THIS!
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ok
(@JohnAldama6) reported
@2KSupport help me bro the glitch happened again and i already sent my support ticket please bro
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scott 🫂
(@offmollys) reported
@2KSupport 5 days and still havent got my problem solved #8825782
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Sean 1Loss'Mallley
(@Mentally0Loss) reported
@WWESuperCard @2K hey 2k when y'all gonna fix mycareer in 2k21
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amqterasu on TikTok
(@amqterasu1) reported
@NBA2K @Ronnie2K @2KSupport fix your game 2 of my builds got deleted coz ur game is ***
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Michael Surgbally
(@michael49453657) reported
@2KSupport 2k your not doing to anything to help anyone! There hundreds of people that are banned with no help. It’s sad to see a billion dollar company fall short to customers service!
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EmperorOfMars62
(@lads62) reported
@2KSupport - Are wwe 2k19 servers down or any known problems in joining private lobbies? (Xbox)
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♍
(@thedail3ynews) reported
@2KSupport Can y'all do me a huge favor and fix my accounts Xbox1 PInBarbecue295 because the game is lagging too much on TTO and ppl hitting jumpshot a lots with the meter on. Idk and I am becoming very resentful about the situation. Omg!!! Playing 2k is unbearable