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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (63%)
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Sign in (25%)
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Game Crash (13%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Game Crash | |
| Whitewater |
Online Play | |
 Hamburg |
Sign in | |
| Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Van Os
(@akavanos) reported
@2KSupport They aren’t duplicates if you guys could learn how to read, that would be a great help as it should be your job. With that being said, READ MY TWEET THAT I LITERALLY POSTED THE TICKET NUMBERS IN! What kind of help is this? Poor quality of service.
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Matt Van Os
(@akavanos) reported
@2KSupport I can’t believe you guys waste my time again. Look at my tweet. The numbers for the tickets are clearly there. You guys need to go back to school. (#10810857 and ticket #10720811) THESE ARE SEPERATE ISSUES. Please, don’t make yourselves look even more pathetic.
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Amonzo
(@datboizoreal) reported
@2KSupport @panfengwei1983 Yall are the biggest scammers known to men!!! SENDING THESE LAME *** REPLYS TO EVERYONE WHO HAS A PROBLEM WITH THERE ACCOUNT OR TICKET CLAM I HATE I INVESTED MY MONEY YEAR AFTER YEAR THE CUSTOMER SERVICE IS FU**ING HORRIBLE!!! 247 LIVE CHAT 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿🖕🏾
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KING DRE
(@KINGDREtheOG) reported
@2KSupport 9 hours have gone by and there is no response on how to fix my issue. WHY???
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David Nelson
(@TheSauvePirate) reported
@2KSupport Y’all must have a 99 rating in customer service. Phenomenal.
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Tevin Parker
(@parktev90) reported
@2KSupport I’m having a problem where I can’t progress through my career story I’m stuck on control the narrative get a highlight play and win the game.But after the game it say objective failed.many people are having the same problem. I spent 60 dollars to level this character up. Pls help
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RonToTheMFG
(@RonToTheMFG) reported
@2KSupport man why ******** Yal ain’t replying to my ticket??? My dam my career just ****** vanished and I can’t get neither one of you sons of ******* on the line! It’s finna be some problems ! 😡😡😡😡
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🍆Jean René GRODARD🍆
(@Albatardo1664) reported
@2Ksupport when can we expect a patch to fix issues with quests like "control the narrative" which prevents any progress ??? Edition champion + 70€ of VC and I can play career with my player 😡😡😡 #nba2k23
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Ahmed Sulaiman
(@AhmedSu20903190) reported
@2KSupport @RyanFoy19 I am also having The same issue I did not get the 33 star rewards for both dominations a played also I got glitched for the hornets series one would you please help me with that ?
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Eyalharel13
(@Eyalharel131) reported
@2KSupport @Junksta1977 I have had the same problem aswell. Could u take a look at my ticket aswell?
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HOEKAGE♚
(@ThatsHoekage) reported
I just got plucked 6 times in a row after getting a stop each possession n lost the game because of how poor they let any build rip you @2KSupport PLEASE FIX THE GAME
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Javis
(@JavisTaco) reported
@2KSupport I have max badges and when i put them in the catagory i want it on it doesnt stay or i get an error code when im done this is really annoying ITS BEEN 2 DAYS WITH NO RESPONSE
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Skol Ofenstrü 🦊
(@At_QKi) reported
Ok so I guess we wiln not have another #WWE2K22 update... I STILL can't set tag team finisher I STILL can't set random alt attire on universe mode... You need to fix this on PS4 @WWE2K22_Updates @WWEgames @2KSupport
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Jonathan Isaac 🇺🇸🇵🇷
(@IsaacFrom135) reported
@2KSupport Please check support ticket number 11078765 when you get a chance I promise it’s not a hard fix. Please and thank you. Just resend an email.
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J.GILL
(@JayyVentura) reported
@2KSupport 11005580 I been waiting over a week!! Someone fix this
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HennyBaby
(@HennyBaby143) reported
@2KSupport Do you know why 24/7 live chat not working?
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Corwoods🔥🎮
(@papicorte) reported
@2KSupport I’m Gonna be devastated if I have to redo all my work on myplayer still waiting to have my issue resolved it’s been over a week.
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Brian Lewis
(@blewis2408) reported
@2KSupport Im checking for my ticket number #11056803 status. I havent played 2k23 in over a week cause of MyPlayer issue. I would love to get my 200,000 VC back or get MyPlayer 87 overall back.
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CartiBeetleJuice
(@HeroineHero777) reported
@2KSupport @BColvin78 I’ve had the same exact problem !! Haven’t gotten my 35,000 vc in 2-3 days when I redeemed code ! Ticket #11069851
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RyanT
(@RyTurns) reported
@2KSupport is live chat broken? I’ve been waiting in a chat for 24hrs
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Project
(@ProjectJiggySht) reported
damn so 2K just not going fix the issue with certain badges not being able to be “core’d” @NBA2K @2KSupport @Beluba
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John
(@John40649085) reported
@DomoEso1 @2KSupport @2KSupport I’m still having the same problem yet to receive my missing card. I really want to lock in for jermaine oneal but I’m missing a player. Please help
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JDMpuma
(@premiumPuma) reported
@2KSupport I keep getting count downs for no reason like I’m even lagging and my internet never shuts off
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Bram
(@Brams_Account) reported
@2KSupport can you please fix the play calling on 2k23 next gen I can’t call off ball screens after I got my starting position
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your capacity
(@CapacityYour) reported
@2KSupport Is anyone working on the issue "missing ********** rewards"? I hit 33 stars on the second ********** and didn't receive Coach Lenny Wilkens 🤔Asked the community and it seems like a general issue.I opened a ticket 5 days ago and still nothing? Please I need help !!!
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Hakuna mata...... Mais putain fais chier!
(@zabussnake) reported
@2KSupport Hello there is a problem with ********** rewards and no answer to opened tickets... Really ?
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KING-RIZZO 🛑|SHHH IM GRINDING😤
(@royalkrizzo) reported
@2K please fix the dunking on here I have a 95 interior and 99 blocking wiry anchor HOF and chase down HOF and I get dunked on by lil dudes with no strength
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Ray
(@rayreloaded__) reported
@2KSupport Ty 2k please fix this it’s been happening to others as well. With other badges. It pops up that I’ve completed the challenge after the game is done but once I go to my badges to core it it doesn’t let me. Please fix this quickly
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Jonathan Ficco
(@JonFicco) reported
@2KSupport @NBA2K Hey I'm having an issue with the "Courting Calloway" quest where I go to the location but Devin Booker isn't showing up and there's no way for me to advance with "The Classic" quest without it. Anything you can do to help?
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Junksta1977
(@Junksta1977) reported
@2KSupport @RyanFoy19 How about my ticket? The same issue. I am not getting any response.