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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (80%)
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Sign in (20%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Sign in | |
 Honolulu |
Online Play | |
| Converse |
Online Play | |
| Clearwater |
Sign in | |
| Edison |
Online Play | |
| Edison |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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7_Nation
(@zx_Soull) reported
@CrKeviin2 @2KSupport At any point did you get an error code before getting banned? Myself and others got an error code before later getting banned. I think a bot triggers the ban from an error code. I got the error code after a spotlight challenge.
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Banks
(@flyguybanks11) reported
@Ronnie2K anyone ever gonna address why pro am is broken or we gonna act like it’s ok @2KSupport
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Nick03bernardo
(@Nick80692011) reported
@2KSupport The tickets don’t ******* help fix your game before making us buy a new game fix your ******* game useless *****
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Bean
(@BeanerArny) reported
@2KSupport @InfintAndrew Those tickets are useless. Fix your game.
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AlwaysTired
(@nosleepforus1) reported
@OneR2Tees @WWENewEraGaming @2K Okay that totally make sense. But the problem with that game, it wasn’t good from the start, so no surprise about the poor sales. Thank you for the breakdown brother. You got yourself a new follower lol
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aradisaacs69
(@aradisaacs15) reported
@2KSupport how much time I need to wait to get unbanned even tho I didn't violate any terms of service so please unban as fast a s you can its not fair at thats my ticket number 9066355 Please answer
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Henry
(@henrys450) reported
@Iann_Dior2 @2KSupport Dm @rexxcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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lionxg_
(@lionxg2) reported
@2K I WAS PLAYING ********** TO TRY TO GET INVINCIBLE RAY. I WAS UP 25 TO 8 IN THE FIRST QUARTER AND THEN THERE WAS A CONNECTION PROBLEM WITH YOUR SERVICES AND COUNTED AS A LOSS. YALL BETTER GIVE ME THE BOX FOR WHEN YOU GET ONE WIN. pls
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Henry
(@henrys450) reported
@GordoHawkBackup @2KSupport Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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Tyler (Hart Foundation and NwO fan)Keenan
(@realgentlemanty) reported
@WWENewEraGaming @2K Yes I agree 2k has proven to us that they can only make broken games and with this must silence that’s not warranted and only hearing from Cole and Graves about the game proves 2k doesn’t care
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Fresh Teddy 🧸 of Atlanta
(@BigPapiShaq) reported
@2KSupport Having myteam issues
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Lol wtf
(@Lolwtf13) reported
@nazufupdownow @2KSupport Same bro i got ban last Friday bro for no reason they need to fix this keep giving me tickets like
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CrKevin
(@CrKeviin2) reported
@zx_Soull @2KSupport Yes, I got an error code and then I was banned, do you know how long we will be banned?
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Revolución Ciudadana RD
(@FuerzabarrialRD) reported
@2KSupport First of all thank you for your reply. What is the estimated time in which I will be able to have a response from the work team of these errors?
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Jessi
(@Jessi40966077) reported
@2KSupport i cant play online i think the server down asia region
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geraldhart4real
(@ghart1997) reported
@2KSupport @SIowbeee What about the "A problem has been encountered that prevents gameplay from continuing. This game will not be counted"??? Happens literally after every Rec game
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7_Nation
(@zx_Soull) reported
@Alexander1993__ @2KSupport I bet many others had a situation where they got an error code and then got banned. I think a bot bans people and some error code triggers that ban bot. I wonder if that happened to JD Crossover. I saw others on 2kSupport comments saying same thing.
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Josh TOA
(@TEENSONACID) reported
@2KSupport your website times out too. it's not a problem on my end
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附近的人。
(@1okLam_) reported
@2KSupport Is this your after-sales service?
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1236 Empire Gaming
(@Empire1236) reported
@NBA2K @2KSupport THAT ERROR COST ME MY XP!
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7_Nation
(@zx_Soull) reported
@side_drake @2KSupport At any point did you get an error code before getting banned? Myself and others got an error code before later getting banned. I think a bot triggers the ban from an error code. I got the error code after a spotlight challenge.
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Andrew Ternes
(@InfintAndrew) reported
@NBA2K @2KSupport I can’t even get into the Park without my game crashing, I need help plz, or just fix your game.
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roytheboyy
(@tzvehama) reported
@2KSupport I am in Perth, Western Australia. Am experiencing error code 4b538e50. Have no idea what is going on. The game is not connecting to online servers.
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Habma89
(@habma89) reported
@2KSupport Please unban my account, it's been 3 days since I got a new reply. Hopefully you will resolve the issue. My ticket is #9066217
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Nick03bernardo
(@Nick80692011) reported
@2KSupport I can’t connect to your severs are the severs down fix your game ffs
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Lol wtf
(@Lolwtf13) reported
@nazufupdownow @2KSupport Same then 2ksupport acting like they can’t answer there phone let me know if u know something bro they need to fix this
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jabari neloms
(@boss_life_rell) reported
@2KSupport @13137367787 Keep getting this message after rec games A problem has been encountered that prevents gameplay from continuing. This game will not be counted
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Alexander
(@Alexander1993__) reported
@zx_Soull @2KSupport Bruh I will call no names but u right they them MF didn’t get ban I mean I load up to play spotlights for tacko fall when the game was over come to find out I got error coded then later I was ban for no ******* reason
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Tone Corleone SSWI 🌐
(@Tonecorleone450) reported
@2KSupport I reinstalled nba2k21 next generation after having issues with the game and now my character has been overwritten. Can I get some help gettin my character back please?
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axfly28
(@axfly28) reported
Yo @2KSupport I have a big problem with this game this year.. I was not able to play my favorite mode (start today) this year, first I thought ok they will fix this, but no, I already write an email but nothing happene so now I bought the d wade Edition for what? Playing 5times??