Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
Orlando, FL 6
Los Angeles, CA 5
Buena Park, CA 4
Brisbane, QLD 4
Dallas, TX 4
Atlanta, GA 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Austin, TX 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
Jacksonville, FL 2
San Francisco, CA 2
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Bengaluru, KA 2
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • vpankaj3 pankaj vyas (@vpankaj3) reported

    Pathetic @PrimeVideo service. Being a prime membr delivery is nt guaranteed. My order ws to deliver ystrd. I order based on wt shown on app bt nw they r syng 24 hrs of buffer so wait another 24 hrs n evn thy don't know where d product is i cn go n pick it up also @amazonIN

  • Garamkhoon7 Sapan Vivek Bhatt (@Garamkhoon7) reported

    @insanepplYT That is the problem with society, we celebrate these rats and these big OTT platforms like @netflix & @PrimeVideo show it to mint views and money. Some jerk picks up ideas and actually ruins someone’s life. Absolutely pathetic to give mileage to such losers on mainstream media

  • Vamos_Rafa2022 Lisaaaaa 🇦🇺 🎾 (@Vamos_Rafa2022) reported

    @GmaElaine6 @PrimeVideo Never had issues.

  • Prodigalsonfan3 Prodigalsonfan (@Prodigalsonfan3) reported

    1 year ago today @PrimeVideo a travesty occurred when the best show on TV was cancelled based on shonky data. Since then, the show has gained millions of fans worldwide because quality always wins through in the end! It's time to #SaveProdigalSon guys!

  • bhagi101 B (@bhagi101) reported

    I think I just found a glitch on Amazon Prime, I've connected it to my Digital Wallet, It tries to charge me everyday but the balance in that wallet is 0. I can still watch the shows uninterrupted and they haven't cancelled my subscription. @PrimeVideo

  • EinsteinBags EinsteinBags (@EinsteinBags) reported

    Just canceled @netflix - bought @hbomax and @PrimeVideo ... such a better quality selection of movies and series. Now, more than ever, is time for these streaming services to double down on customer acquisition so they can take the market by storm. #streaming

  • Timgeorge78 Tim George - BrunswickMD (@Timgeorge78) reported

    @Discus0071 @PrimeVideo Westworld was awful.

  • B141Ritz Ritz 🌸 (@B141Ritz) reported

    @footballguy971 @PrimeVideo No. It gets worse till the last episode where you get some answers but the whole thing is very frustrating and the characters are terrible people, hard to care what happens to them. I will not watch season 2

  • zxcasdqweidgaf 𝚁𝚒𝚝𝚣𝚢 𝙰𝚖𝚘𝚛 (@zxcasdqweidgaf) reported

    @PrimeVideo I am not able to login to my Amazon Prime account. It says temporarily disabled. Can you please help look into this?

  • AimeeTruchan 208Poolside🥑📚🥂🎾🎭 (@AimeeTruchan) reported

    So I can watch on another device WITH ADS even though I pay for @PrimeVideo? WTAF? Help @welliver_titus

  • x6RTbTEElyyJuTh عهد محمد (@x6RTbTEElyyJuTh) reported

    @PrimeVideo Help me, help me, feed my children, I have no food

  • filmqueen Truth Seeker (@filmqueen) reported

    @netflix loses $50 Billion Due to Subscription cancellations, reported April 2022. I think it’s because of the influx of #violence & crime in their programming! People have had enough! I’ve had enough! Cut off! @PrimeVideo quality programming that’s not offensive! #Relax b #Happy

  • KF_Lawless KF_Lawless (Hungry) (@KF_Lawless) reported

    Shoutout to @PrimeVideo for having the absolute poorest, bottom of the barrel quality streaming service AND somehow having the audacity to run 2-minute commercials during movies. 🖕🏻

  • Mahalingam22 Mahalingam (@Mahalingam22) reported

    @PrimeVideoIN Hi, subtitles in my PrimeVideo shows do not synchronize with the audio. What could be the problem?

  • That_Melb_Queen Peter-Andrew McGill (@That_Melb_Queen) reported

    Question for either @PrimeVideo or @ParamountPlusAU Where do your Australian viewers watch Star Trek: Picard? I usually keep up to date on the prime app, but it’s now saying I can only watch with a Paramount+ subscription, but the series doesn’t seem to exist on there? HELP 🤯

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