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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 10
Köln, NRW 1
Paris, Île-de-France 12
London, England 8
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 11
Huntingdon, England 1
Dallas, TX 4
Wigan, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Caspearious
    Caspearious (@Caspearious) reported

    @lmrj07 @AmazonMGMStudio @PrimeVideo It's not over yet, but the outcome seems inevitable. It's all a waiting game for Amazon. The showrunners have lives and will have no choice but to move on at some point (if they don't have infinite wealth) and the fellowship will be broken. When the fellowship is broken, I'll be throwing up so many mute words and unfollows to get as much Hollyweird off my timeline as possible.

  • DevineHQ
    GamingHQ (@DevineHQ) reported

    @amazon Your PrimeVideo feedback page is dead 502 ERROR The request could not be satisfied. The origin closed the connection.

  • anandrj202
    Anand raj (@anandrj202) reported

    What is with the uhd format in #amazonprime ? Why none of the movies is available in 4k format? Is their any restriction why cannot customer enjoy the best quality of movies available in you platform? @PrimeVideo @AmazonHelp @PrimeVideoIN

  • SerenityOC2022
    Victoria (@SerenityOC2022) reported

    @PrimeVideo Awful...I turned it off.

  • JohnMummert1
    John Mummert (@JohnMummert1) reported

    @A_S12 @PrimeVideo @NASCAR Prime's problem is that they're overwhelmingly popular with the fan base. The sanctioning body doesn't care for things like that. In fact, because of the popularity, NASCAR's probably trying to figure out a way to take races away from Prime.

  • Abbylovesfoxy
    theghostfighter (@Abbylovesfoxy) reported

    @projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again

  • TruthToLight15
    E (@TruthToLight15) reported

    @WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo

  • The_Alex_64
    Alex (@The_Alex_64) reported

    @AmazonMGMStudio @PrimeVideo what's with Amazon posting these 720p clips? Show some pride in your work!

  • HitoriHaven
    HitoriHaven (@HitoriHaven) reported

    My bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.

  • kag734
    KG (@kag734) reported

    @PrimeVideo I’ll never recover from a broken heart if you and @AmazonMGMStudio don’t allow Martin Gero’s Stargate to become a reality #SaveStargate

  • SunriseSwiftie
    rissa ♡ (@SunriseSwiftie) reported

    @PrimeVideo you’re the worst for canceling My Lady Jane 💔

  • MFHounDOOM
    Kylo Femme (@MFHounDOOM) reported

    @StephenKing @PrimeVideo Are you not pissed off at how they keep butchering your work????

  • cantshaddaup
    Byrdie (@cantshaddaup) reported

    @paramountplus Please fix your service before you try to host large events. This is awful! You’re making @PrimeVideo Thursday Night Football look good.

  • random23yps
    YPS (@random23yps) reported

    @theskindoctor13 Yes they diluted the entire narrative by adding the caste angle. This could have been much powerful series. Glad someone said it. @PrimeVideo just focus on one thing, don’t become @anuragkashyap72 and add all social issues in one narrative…

  • SilentAvacate
    Silent Avacate (@SilentAvacate) reported

    @PrimeVideo I keep seeing "(# x) in (category)" but there is nowhere to browse categories to see the list of top movies of each category. There needs to be more search options instead of going through random recommendations until you stumble upon something interesting. You should be able to search by date, time period, genres, category, streaming service, recently added, tending, most liked, and award winners and nominees. And any of them at once, not just one at a time. I paid for no ads but there are still ads that I need to skip, which is false advertising. And I noticed whenever I watch Crunchyroll videos via Prime video, the video quality is worse than watching directly from Crunchyroll as shown in the example below👇

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