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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 4
Township of Evan, KS 15
San Antonio, TX 2
Quito, Pichincha 2
Los Angeles, CA 3
Aiken, SC 1
Surrey, BC 1
Ashley, IL 2
Seattle, WA 10
Omaha, NE 1
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Chicago, IL 7
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
Montclair, NJ 2
Marble Falls, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • trobdawk4
    Tim (@trobdawk4) reported

    More amazing resolution from @PrimeVideo it’s literally been every game they’ve streamed this post season and it has nothing to do with user download speeds as they’d like you to believe. It’s an Amazon problem and they won’t take responsibility for it.

  • DaimariPranab
    Pranab Daimari (@DaimariPranab) reported

    @PrimeVideo You guy's just destroyed the franchise. Ending of boys gown worst of worst. Nobody will trust any of your series now.

  • YetiEddie0203
    Yeti (@YetiEddie0203) reported

    @PrimeVideo terrible show. was great but went to crap quick.

  • kjbalisciano
    Kenny (@kjbalisciano) reported

    @PrimeVideo this Cavs pistons broadcast is the worst I’ve ever experienced. Nonstop glazing for the pistons

  • Jackal21O
    jackal210 (@Jackal21O) reported

    @NBA Watching on @PrimeVideo has been the worst viewing experience this year. Get it together @amazon your streams are horrible.

  • FreifeldTodd
    Todd Freifeld (@FreifeldTodd) reported

    The worst part of Yankees games on @PrimeVideo is we don’t get the jazz rain delay @YESNetwork theme #yankees #raindelay

  • jjordan28
    Jason Jordan (@jjordan28) reported

    Really enjoyed the finale of @TheBoysTV. But @PrimeVideo really needs to release their big shows at night and not this 3am in the morning so everyone has to avoid spoilers all day at work

  • RbarriWhoDat
    Rob Barrios (@RbarriWhoDat) reported

    @PrimeVideo can’t watch this nba game because the feed has to buffer every 5 seconds.

  • TisIsNasTherapy
    ThisIsYourTherapy (@TisIsNasTherapy) reported

    @PrimeVideo You are the worst writers and creators of a show i think we have ever seen

  • NayanPrakash4
    Nayan Prakash (@NayanPrakash4) reported

    @PrimeVideo you need to fix your Apple TV app !! It’s unwatchable.

  • WaynesWorld08
    Wayne Rodriguez (@WaynesWorld08) reported

    @PrimeVideo this live NBA playoffs game 7 Cavs @ Pistons quality is horrible. It keeps kicking me out!!!

  • CreepyRunner
    Scott McColl (@CreepyRunner) reported

    @NBA replays on @PrimeVideo are terrible.

  • WATSONJEREMY12
    Jeremy Watson (@WATSONJEREMY12) reported

    @PrimeVideo what is with all of the glitching, it’s the NBA playoffs, this is terrible.

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show.

  • amoots
    amber moots (@amoots) reported

    @MoreForYou_CLE That broadcast from him and that Candace chick was so terrible, I’m seriously contemplating whether I’ll ever watch another broadcast on @PrimeVideo again.

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