Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 14 |
| Chicago, IL | 10 |
| Houston, TX | 9 |
| Atlanta, GA | 9 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Minneapolis, MN | 7 |
| Seattle, WA | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Las Vegas, NV | 5 |
| Orlando, FL | 5 |
| Sydney, NSW | 5 |
| Birmingham, AL | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Indianapolis, IN | 4 |
| Dallas, TX | 4 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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The Other Guy
(@RKSA1970) reported
@PrimeVideo Doesn’t matter the film was terrible
-
Sweetcoco
(@bri_brebre05) reported
Never ordering from @amazon @PrimeVideo terrible service still have not received my order after 2days when it’s meant to be next day 🤬🤬🤬🤬
-
JustWatch
(@JustWatch) reported
@MrBrown1602 @letterboxd @PrimeVideo Hi there - looks like we've already fixed this issue on our side, and should be fixed on Letterbox with the next sync!
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Ryan Smith
(@PO3SMITH) reported
@HighDefDiscNews @PrimeVideo I can’t help but look at the oversimplified plot on the screen lol
-
Fernando Segura
(@fs9) reported
This @PrimeVideo stunt crap of embedding ads before the movie is terrible.
-
Allie Chase🦋
(@allie_neko) reported
@BritBox_US I subscribed through @PrimeVideo and my dad who’s hearing impaired needs subtitles. We were watching Poirot series 2 and half way through the season the subtitles were out of sync. Is this Amazon’s fault or is it like that on your app too? Is there a way to fix it?
-
DonkeyKong
(@pupdoggify) reported
@PrimeVideo @ZamundaRoyals The worst movie!
-
Joe Zubiena
(@JDZube) reported
@PrimeVideo @ZamundaRoyals Just awful
-
Damien V. ✪
(@TorturedXGenius) reported
@colliderfrosty @RobertKirkman @PrimeVideo Thank Kirkman for printing my letter in issue 95! •Since ending the series and starting the show - did he see/notice story elements change to fit the new flow of narrative? •Can you get Cory to sell some original art? Will we see Rick &/or Spidey like we did in the book? 🧐
-
Jessica
(@jcenerizio) reported
Until you know what causes something.....you can’t fix it... #WhyTheyKill @PrimeVideo @YEMolly @tenniswithnick 🙌🏻👍🏻
-
Tmgcl
(@MikeMitchellHR) reported
@PrimeVideo is there an issue with Prime Video? Keeps telling me there is an internet connection problem p, there isn’t, all other internet services are working fine.
-
Domonique
(@_domchantal) reported
@PrimeVideo Hi! I am trying to cancel my subscription but cant figure out how. can you please help me :)
-
Kyle Barone
(@KyleBar42) reported
@pconhandj @PrimeVideo @ZamundaRoyals It was to much like the first one and that is the problem
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Short & Sweet Cinema
(@shortsweetcine) reported
@007hertzrumble @PrimeVideo Yes it is! It’s listed under that terrible title and it looks like hell, but it is still the very entertaining #AlbertPyun madness, Fine Young Cannibals soundtracked, #CareyLowell-flavored DOWN TWISTED that more people should know and love.
-
U2_Mr_Tully
(@THEMikeGrady) reported
@PrimeVideo awful film, disgrace to the 1st masterpiece