Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 9 |
| San Jose, CA | 8 |
| Atlanta, GA | 8 |
| Houston, TX | 7 |
| Chicago, IL | 7 |
| Portland, OR | 6 |
| Birmingham, AL | 6 |
| Minneapolis, MN | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Seattle, WA | 6 |
| Sydney, NSW | 5 |
| Dallas, TX | 5 |
| Indianapolis, IN | 5 |
| Ashburn, VA | 5 |
| Los Angeles, CA | 4 |
| Milwaukee, WI | 4 |
| Las Vegas, NV | 4 |
| Orlando, FL | 4 |
| Salt Lake City, UT | 4 |
| Omaha, NE | 3 |
| St. Louis, MO | 3 |
| Paris, Île-de-France | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
| Queens, NY | 3 |
| Mumbai, MH | 3 |
| Fort Worth, TX | 3 |
| Clinton Corners, NY | 3 |
| San Diego, CA | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Diamond Mom
(@Diamond_mom) reported
@whatkilledmb So good we have watched it twice on some level I’m happy @PrimeVideo refused because it’s in my personal library and they didn’t get a dime sometimes when they work so hard to hide truth it finds it’s way out faster and more boldly
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M. David
(@bolts55) reported
@hulu_support ok so I guess I have 2 call the service lame or cuss or the like to get a response. Your service has been buffering all day and it’s not on my end. @netflix and @PrimeVideo don’t have the same issue so it’s u. wtf is going on there? We pay too much 4 half quality
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Dixie Sixx
(@DixieSixx) reported
@PrimeVideo Awful. GET NEW IDEAS!!!!!! STOP RUINING CLASSIC FILMS!!!!
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James Green
(@jgoffshore) reported
@StevenHowarth12 @PrimeVideo I don’t usually have problems watching @PrimeVideo programmes but yesterday & today the rugby matches have been plagued By constant buffering & picture breaking up. I suspect they’re not used to having so many people watching one program at the same time. More bandwidth needed?
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Touissant L’overture
(@tamilthimir) reported
Gavin Hood’s ‘Eye in the Sky’ @PrimeVideo is an absolutely intense work worth the second watch. One of a kind script in which nobody was right and nobody was wrong. Dedicated to all those innocent civilian lives lost in mindless wars and just easily counted as Collateral Damage.
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Minnie Paused
(@MinniePaused) reported
@PrimeVideo trying to watch subete a mi moto and get error 5004... why?
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Uday
(@Uday_9010) reported
@MIUI_India When will you provide Widevine L1 support for @PrimeVideoIN app on #RedmiNote7Pro ?? I'm not getting HD support for streaming content in #PrimeVideo App. My device even Supports #WidevineL1 . Still @PrimeVideoIN is not working in HD resolution. Tried with Mobile data and WiFi.
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vic 🔪
(@bloodylecter) reported
I want to see my dads work together again pls #SaveHannibal @netflix @hulu @PrimeVideo
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BW
(@BW92887702) reported
@KCPilkington @dog_rates @PrimeVideo Sorry not into using dogs as gimmicks for game shows. I know there's a charitable slant to it but prefer a series that shows how dogs truly benefit society eg for therapy/sniffer/tracker/military/police/rescue work etc. There needs to be education on what dogs give to the world.
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Clifford Smoothy
(@SmoothyClifford) reported
The quality of the @PrimeVideo stream Scotland V’s France is pathetic. Leave sport alone Amazon if this is the best you can do!
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Geneiveve
(@GeneivevesHere) reported
@PrimeVideo Tried watching this. It was unwatchable dreck. I love dogs but what the humans expected of them was cartoonish. I thought it was going to be about dogs and humans interacting and problem solving together. Instead it was fake reality game show crap. Too bad.
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BrwnLady ❤️🇺🇸🙏🏾🐕🐘
(@WACVetBklyn) reported
@SayGuyNotGee @PrimeVideo "The King of Cool". Many big nanecactors didn't want to work with because he'd steal your movie.
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Roshan Srivastava
(@roshancsc) reported
@KoganSupport @Kogan I’ve a kogan tv model # kaled49ku8000sza and it’s android system not working like you tube and otherapp like primevideo has stopped working it’s giving error google services has stopped updated firmware but no success can you please suggest how can I fix it
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Spaghetti Arms
(@BradWebber13) reported
from
Adelaide, State of South Australia
I hope this isn’t one of these terrible @JimCarrey movies @sonic_hedgehog @PrimeVideo
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ripleyaeryn
(@_ripleyaeryn) reported
@vinegardog1 @farscape @PrimeVideo I hope John would help her at the very last second, but it didn't happen.
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