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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Orem, UT 1
Plymouth, MA 1
Roseville, CA 2
Springfield, MO 1
Budapest, Budapest 1
Fair Oaks, CA 1
Wake Forest, NC 1
Atlanta, GA 5
Bluefield, WV 1
St. John's, NL 1
Syracuse, NY 1
Township of Evan, KS 4
Ankara, Ankara 1
Iowa City, IA 1
Bognor Regis, England 1
Jacksonville, FL 3
Saint Helena, CA 1
Irmo, SC 1
Charlotte, NC 2
Leeds, England 1
London, England 4
Cartagena, Murcia 1
Gainsborough, England 1
York, England 1
Auburn, KY 1
Ayr, Scotland 2
Uxbridge, England 1
Göttingen, Lower Saxony 2
Marietta, GA 3
Boca Raton, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JMC9787
    Jeff 🔴⚫️🔴 (@JMC9787) reported

    Sound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?

  • m3mbranamucosa
    lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported

    .@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!

  • anishtandon
    anish tandon (@anishtandon) reported

    @amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018

  • DustinWeir1
    Sweet Baby D (@DustinWeir1) reported

    @FrMiller @PrimeVideo This movie was absolutely terrible, you made the right call

  • 215_AphillEated
    Jamie Ricky (@215_AphillEated) reported

    @PrimeVideo I’m streaming The Pitt on your platform. Every time I press skip intro, it skips straight to the end of the episode. I redownloaded the app as well and the same issue persists.

  • MrMusclesFIRED
    Mr Muscles FIRE'd 2025 (@MrMusclesFIRED) reported

    @FrMiller @PrimeVideo Watched it, the movie drags on, and ruffalo is the worst character in the movie. Dumb ending as well

  • TomTheSpursDude
    TTSD (@TomTheSpursDude) reported

    @NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship... @PrimeVideo

  • _Steve_B_
    Stevø (@_Steve_B_) reported

    @38Games0Defeats @PrimeVideo @primevideosport I ended up rebooting my router a couple of times but the issue was with them all along!

  • Cooky_myster
    cookie (@Cooky_myster) reported

    @PrimeVideo what’s up with changing the air time for the new ep of invisible I stayed up for Jack **** I gotta work tomorrow who the hell is up at 3 am

  • hiphopklipz36
    HipHopKlipz36 (@hiphopklipz36) reported

    is it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound

  • Pruthvivallabha
    PV (@Pruthvivallabha) reported

    @AmazonMGMStudio @PrimeVideo Well my @sony bravia crashed & wouldn't play the video on multiple restarts iam struck at Ads. Not the first time. Seems like have to wait a day or two until your servers can load 4k version without lag

  • Citrous
    Citrous 柑橘屬 (@Citrous) reported

    @Manhattva @FrMiller @PrimeVideo Worst hulk stays sucky.

  • Sgm243
    S (@Sgm243) reported

    @NBAonPrime @PrimeVideo This is a badass promo wasted on a terrible game💔 Spurs by 35+ - Bucks fan

  • kathleon13
    Kathleen Reynolds (@kathleon13) reported

    @YESNetwork you need to apologize for today’s opening day ceremony fiasco. The ridiculous audio issue that no one picked up on and crap music on top of it. Seriously….incompetence. Who would ever have thought I’d rather watch NY Yankees opening day on @PrimeVideo or @netflix

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