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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 6
Mentor, OH 1
Marietta, GA 4
Denver, CO 9
Croydon, England 2
Amsterdam, nh 1
Las Vegas, NV 1
The Villages, FL 1
Chicopee, MA 1
Murrieta, CA 1
Burnsville, WV 1
Madison, WI 1
Liverpool, NY 1
Cheboygan, MI 1
Shawnee, KS 1
Ottawa, ON 2
Orange Park, FL 1
Lakeland, FL 1
Lucknow, UP 1
Bixby, OK 1
Roseville, CA 3
Monroe, NY 1
Orem, UT 1
Plymouth, MA 1
Springfield, MO 1
Budapest, Budapest 1
Fair Oaks, CA 1
Wake Forest, NC 1
Atlanta, GA 4
Bluefield, WV 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheeMightyyThor
    Ya boi (@TheeMightyyThor) reported

    Fix the got damn audio @NBAonPrime @PrimeVideo

  • AndyLycett
    Andy Lycett (@AndyLycett) reported

    Anyone else watch the @PrimeVideo Champion’s League on their tablet because the TV picture is so terrible? #SPOARS

  • abhiiten
    Abhishek (@abhiiten) reported

    @PrimeVideoIN First fix the search engine, any movie drops on Primevideo with 5 hours it’s available on pirated sites, you can’t stop it.

  • ItsEkknath
    Mr. EJ (@ItsEkknath) reported

    Hey @PrimeVideo it seems that problem is in your app only on jiostb. The Jio team has responded from their end. Plz resolve it ASAP.

  • ShooterMcDadden
    Shooter McDadden 🎯 (@ShooterMcDadden) reported

    Wow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.

  • nokkedits
    Nokk (@nokkedits) reported

    @PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.

  • its_johnboyy
    𝓙𝓸𝓱𝓷 (@its_johnboyy) reported

    @VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.

  • essdmilly
    John Jameson (@essdmilly) reported

    @PrimeVideo @TheMasters @SportsonPrime As terrible as Shane Bacon is, it's nice not hearing the piped in birds

  • Camspen_
    Camsworld (@Camspen_) reported

    @PrimeVideo @AmazonMGMStudio Fix ur animation plz

  • CouchPotatoUK
    Wes Ham United ⚒️🫧 (@CouchPotatoUK) reported

    @PrimeVideo It was terrible... Super terrible

  • Venulikis
    Venus Çipilgöd feat Bella Poğaçagöd 🤭 (@Venulikis) reported

    @PrimeVideo why do your Turkey servers apply censorship in this series? We want to have what we paid for. Full videos without any restrictions.

  • Unocrew224
    G-Man (@Unocrew224) reported

    @FrMiller @PrimeVideo He’s the worst. Terrible actor and delusional person. I won’t watch anything with him in it.

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    High time for everyone to leave @netflix because ****** up part is most of its movies have black borders IT DOESNT COVER THE SCREEN FULLY EVEN IF THE MOVIE IS LATEST LIKE REBEL MOON & PICTURE QUALITY IS BAD AS WELL @PrimeVideo @AmazonMGMStudio Prime covers fully with quality👌

  • sebareyesg_
    seba (WOR$T BOY IN $ANTIAGO) (@sebareyesg_) reported

    @PrimeVideo do your work

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership

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