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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston, PA 1
Township of Evan, KS 8
Berlin, Berlin 2
League City, TX 2
Gallatin, TN 1
Hendersonville, NC 2
Montlouis-sur-Loire, Centre 1
Newington, CT 1
San Luis Obispo, CA 1
Oceanside, CA 1
Menlo Park, CA 1
Vancouver, BC 2
Kernersville, NC 1
Roseville, MN 2
Cocoa, FL 1
Asheville, NC 1
Lebanon, NJ 1
Mankato, MN 1
Tucson, AZ 3
Ottawa, ON 3
Dedham, MA 1
London, England 4
Melbourne, VIC 2
Plano, TX 1
Moscow, ID 1
Point Arena, CA 1
Peoria, AZ 1
Hillsboro, IL 1
Edmond, OK 1
Belleville, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidSvendsen
    David Svendsen (@DavidSvendsen) reported

    This is @PrimeVideo is admitting that their ads platform doesn't work. If they did, this scam to push people into ad-free would not be necessary. Advertisers saw the lousy ROI and pulled out. It's why most of the ads now are just for other Prime Video shows.

  • LosShananiganz
    Shannon Davidson (@LosShananiganz) reported

    @PrimeVideo fix your streaming quality. Damn shows keep going grainy in the middle of a scene

  • alanjmburns
    Alan Burns (@alanjmburns) reported

    @AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.

  • melanie_mc58085
    Melanie McKee (@melanie_mc58085) reported

    @PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.

  • XuGator
    XuGator (@XuGator) reported

    @amazon @PrimeVideo Can you fix the audio? Dialogue is using the right channel and not center. It sounds horrible.

  • m3mbranamucosa
    lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported

    .@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!

  • Nagteja7
    Nagesh (@Nagteja7) reported

    @puriiii___ @PrimeVideo Money aithe deng***** but service matram worst, idi varaku full hd 1080p ani vachedi ippudu high quality ani cheppi 480p lo movie chupistunadu.. vidi kante netflix better promice hd and tv unte 4k quality vastadi..

  • BillsTVTalk
    Bill's TV Talk (@BillsTVTalk) reported

    @FrMiller @CoalHandRoy @PrimeVideo Ok well I was referring to entertainers. You curiously had problems with Ruffalo and Alec Baldwin. I’ve already spent too much time on this, I don’t care enough.

  • MrKleen15
    MrKleen (@MrKleen15) reported

    @reviewsdino2 @PrimeVideo Yeah well they couldn't help but inject woke bullshit into that as well.

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership

  • cosmichype2
    m.s painter (@cosmichype2) reported

    @PrimeVideo @AmazonMGMStudio oh was this after math terrible indeed so

  • yankeejetsfan71
    Mike Gutierrez ⚾ 🏈 🏒🕷️ (@yankeejetsfan71) reported

    I hate it when the @yankees are on @PrimeVideo the picture quality is horrible. Pretty pixilated. Do better Amazon. #repbx

  • rwbullet
    RWBullet (@rwbullet) reported

    @SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.

  • kfederen
    Kevin (@kfederen) reported

    @FrMiller @PrimeVideo Worst movie I’ve seen in awhile. Everyone sucks in this movie

  • Lovelydeneen
    Lovelydeneen (@Lovelydeneen) reported

    @Lakers @PrimeVideo Can the fellas help LeBron and Kenard ? Make a basket !

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