Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Los Angeles, CA 8
Atlanta, GA 8
Portland, OR 7
Orlando, FL 7
Minneapolis, MN 5
Chicago, IL 5
Houston, TX 5
Perth, WA 4
Omaha, NE 4
Miami, FL 4
Brisbane, QLD 4
Birmingham, AL 4
Denver, CO 4
Seattle, WA 4
Sydney, NSW 4
London, England 3
Kansas City, MO 3
Dallas, TX 3
Buena Park, CA 3
Austin, TX 3
Ashburn, VA 3
New York City, NY 3
Napa, CA 2
St. Louis, MO 2
Queens, NY 2
Vancouver, BC 2
Boise, ID 2
Rockledge, FL 2
Needham, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ShoaibM43345720 Shoaib Malik (@ShoaibM43345720) reported

    @hotstar_helps I love Disney please work more to extend your service tired of from @netflix And @PrimeVideo .... Hot star..... Provide your service in Pakistan...

  • IlyasK6969 Ilyas (@IlyasK6969) reported

    @atletienglish @PrimeVideo I cant look in my country. Someone help

  • TonyGunn2021 Tony Gunn (@TonyGunn2021) reported

    @LOTRonPrime @PrimeVideo Pathetic response today. Our show sucks… let’s be the victim and of course blame “WhITe PEoPLE” How many links would you like to POC’s that agree your show was a terrible telling of Tolkien this far? Who would you prefer tells you your casting sucked and characters unlikeable

  • RobG87578255 RobG (@RobG87578255) reported

    @LOTRonPrime @PrimeVideo My girlfriend and I began to see it with great enthusiasm...which left us 30 minutes into the first chapter, so we opted to turn off the TV and go to sleep.Terrible script, the characters seem cosplayers and at no time have we felt hooked. This is not LOTR at All

  • CAZBILL Caroline ann (@CAZBILL) reported

    @PrimeVideo is there a episode of the rhobh this week. This is getting annoying now. I’m paying every month and shows are not being uploaded @hayu_uk is there a problem

  • yaponvezos The Vez (@yaponvezos) reported

    At this point everyone has higher bitrates than #Netflix, though #PrimeVideo isn’t much different usually. Not touching #YouTube. Not same category. But if it were, it’d automatically be the worst.

  • MarkieBrown91 Markie Brown ⭐ (@MarkieBrown91) reported

    @EdgarAtheling80 @LOTRonPrime @PrimeVideo I saw TLotR when I was a kid and I loved it so what's the problem? xd

  • Nerdvano1 Ding **** (@Nerdvano1) reported

    @c1mcclelland @PrimeVideo Wrong. Tolkien cared about his work being accurately depicted in other media. Don’t pretend like you know better if you don’t even know what he thought about adaptations.

  • Ellie_2038 Sterpril ❤️🧡💛💚💙💜🔫 (@Ellie_2038) reported

    @RunningGayVodka @PrimeVideo Worst case scenario, use a VPN. Windscribe is a good free one

  • bradleymatusiak Bradley Matusiak (@bradleymatusiak) reported

    @VIZIOsupport You Last update Crashes my TV. @PrimeVideo quit working, @DisneyPlus Needs to login every time. Can not Select Inputs because 'Smart App' crashes. Can not change Volume. I can not trust this product anymore. after the 3rd TV of having similar issues.

  • bonnalitaa bonalita (@bonnalitaa) reported from Brooklyn, New York

    @PrimeVideo signed up for @discoveryplus trial and the app keeps quitting and freezing- help?

  • ollyf094 Punkheart (@ollyf094) reported

    @FANologyPV @PrimeVideo Don’t be high fiving out here when there’s Paper Girls season 2 renewing to be done. Make like @jackantonoff and get back to work.

  • beccckyboo Becky (@beccckyboo) reported

    @CAZBILL @PrimeVideo @hayu_uk Same issue here! And they never want to resolve your query or give a response here, always ‘DM us’ to be given no new information

  • LostHistory9 Feanor- Alpha Chad of Middle-Earth (@LostHistory9) reported

    @MirandaMoff @LOTRonPrime @PrimeVideo Don't worry. Most Americans like myself hate this terrible show.

  • azwess Ana W 🌊 (@azwess) reported

    @LunarLemonade @LOTRonPrime @PrimeVideo Take it up w bigots who’ve turned the audience ratings into a mockery. I’d mention the 85% positive critical reviews & the record 25mil viewers in the first 24h as indicators of RoP’s quality (as well as my own great impressions), but smth tells me you won’t believe any of this.

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