Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Orlando, FL 6
Ashburn, VA 5
Atlanta, GA 5
Denver, CO 4
Phoenix, AZ 4
Dallas, TX 3
Chicago, IL 3
London, England 3
Brisbane, QLD 3
Buena Park, CA 3
Winston-Salem, NC 2
Raleigh, NC 2
Monterrey, NLE 2
Birmingham, AL 2
New York City, NY 2
Tampa, FL 2
St. Louis, MO 2
Columbus, OH 2
Austin, TX 2
San Antonio, TX 2
Wylie, TX 2
Nottingham, England 2
Minneapolis, MN 2
Endicott, NY 2
Angier, NC 2
Miami, FL 2
Stone Mountain, GA 2
Montréal, QC 2
Omaha, NE 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • by_bombshell bombshell blonde by brooke (@by_bombshell) reported

    @PrimeVideo watching “ Tell Me Your Secrets” I’m enjoying it. However there’s some mastering issues. The background music is too loud and drowns out the dialog. It’s an easy fix

  • frinkatron Troy McClure (@frinkatron) reported

    @PrimeVideo Give Patriot a final season(s). I need finality. Help.

  • NJordanJameson Jordan Jameson 🌐 (@NJordanJameson) reported

    What is up with @PrimeVideo locking up all the time on my @AppleTV? Time to fix a bug, folks.

  • GaboMaestracci Gabo Maestracci (@GaboMaestracci) reported

    @AmazonStudios @PrimeVideo Hey! If I wanted to contact you guys for a pitch, how would I go about it? Can you guys help me out?

  • BlueReamo Blueimp (@BlueReamo) reported

    @pamcloughlin @primevideouk No @PrimeVideo I think she means there is no option to turn off audio description for this movie, we’re having the same problem. All other films are ok but this film only plays with audio description on which is annoying!

  • gwenmoritz 𝔾𝕨𝕖𝕟 𝕄𝕠𝕣𝕚𝕥𝕫 (@gwenmoritz) reported

    How had I never heard of "Winter Kills"? Terrible title, but great movie. Same writer (Richard Condon) as "Manchurian Candidate" and "Prizzi's Honor," and it's like a cross between the two. Available on @PrimeVideo.

  • LukeRhysJones Lego Man (@LukeRhysJones) reported

    Considering it’s the richest company on the planet @PrimeVideo has the most awful user interface! Pathetic!

  • Jademan1966 jademan19661 (@Jademan1966) reported

    @PrimeVideo Dang I mean Dang! Well mother ship help?

  • sergitosergito Sergito (@sergitosergito) reported

    @jsmauro13 @PrimeVideo Is it worse than Industry? Bc that was pretty awful

  • ChrisSchachern Chris Schachern (@ChrisSchachern) reported from Novato, California

    Watching THE ODD COUPLE (1968) with Jack Lemmon & Walter Matthau on @PrimeVideo. Believe it or not, I never saw this one but ironically I’ve seen it’s sequel and the various incarnations. Does that make me a terrible person?

  • jsmauro13 Joseph S. Mauro (@jsmauro13) reported

    @sergitosergito @PrimeVideo That’s literally the worst take ever. Is it because you were in equities, so you never saw a real trading floor... or because you were based in NY and never worked past 4? 😬😵🥰

  • TigerSquat KLAZOMANIAC KIP (@TigerSquat) reported

    @Titus1012 @PrimeVideo I KNOW I COULDNT HELP MYSELF AFTER I TYPED IT ALL OUT

  • adahaman1 Ada (@adahaman1) reported

    @PrimeVideo have you taken off criminal minds? Been trying to watch but keep getting an error code?

  • bygrace Jeff Jones (@bygrace) reported

    @DisneyPlusCA @PrimeVideo @amazonfiretv any news when Disney+ will work again?

  • ryleexjane rylee (@ryleexjane) reported

    @PrimeVideo will never work on my Roku anymore even though my internet speed is just fine. It’s so frustrating b/c I own so many movies that I can’t watch.

Map Check Current Status