Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Chicago, IL 7
Atlanta, GA 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Denver, CO 5
Ashburn, VA 5
Perth, WA 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
New York City, NY 4
San Jose, CA 4
San Diego, CA 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3
Naples, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • IRover77 Mr Ben (@IRover77) reported

    @PrimeVideo do you need a GUI designer to help you understand the modern generation and the need to support older? I’m your man. This new interface is an abomination especially for older people.

  • fatinlovesleah Emily (@fatinlovesleah) reported

    @cruelcrystal3 @PrimeVideo @PrimeVideo fix this!! We will forgive if you pick up for s3 & s4 and put the girls front and center!! #SaveTheWilds #RenewTheWilds

  • PhilKonigsberg Phil Konigsberg (@PhilKonigsberg) reported

    @DWor127 @PrimeVideo Still have the problem. My browser is Safari

  • JohnLukeNYC John Luke (@JohnLukeNYC) reported

    I Have To Say The Quality Of The Picture On The @PrimeVideo @Yankees Game Is Not Good At Times. I Just Finished Watching A Perfectly Clear Picture On A @NetflixFilm Movie.

  • GLOptimusPrime Green Lantern Optimus Prime (@GLOptimusPrime) reported

    Dear Sir @IanMcKellen, Do not return as Gandalf to @PrimeVideo’s Rings of Power. The show is going to be a trash fire which has no respect for JRR Tolkien’s work whatsoever, and your presence on it will only damage the glorious legacy of your enduring role as Gandalf.

  • BretTart718 Bret (@BretTart718) reported

    @eboogzzz @PrimeVideo The fact they’re pretending this isn’t an issue on their end is frustrating. There’s nothing we can do to fix a problem they are having. This is why i hate when other networks make deals to show games exclusively because when i watch on YES Network i have no issues

  • mikeyxgee2 Michael Giammatteo (@mikeyxgee2) reported

    @PrimeVideo fix the Yankees game audio, it’s ahead of the video by a second. You hear the catcher catch the ball as soon as the pitcher releases the ball when thrown…

  • sarahliiv23 Sarah. (@sarahliiv23) reported

    pls @PrimeVideo explain to me how you cancel one of your vest series without closure? we know the boys ruined almost everything, we saw it coming, no problem but the show deserves at least a last season to say goodbye. don't pull a netshit and just give it a closure #SaveTheWilds

  • EvanGrayM Masher of Taters (@EvanGrayM) reported

    @DeermanTheHoly @PrimeVideo Can I ask what your issue with it is?

  • RicardoMercard1 Ricardo Mercardo (@RicardoMercard1) reported

    @DineshDSouza @PrimeVideo Why do you stream this person’s content? It’s awful enough state approved textbooks now refer to slavery as a “work program”. Streaming deliberate falsehoods presented as fact is unAmerican. Do better.

  • butimalesbian ellie (@butimalesbian) reported

    @PrimeVideo @PaperGirlsPV cancelling the wilds was your worst business decision

  • sarahliiv23 Sarah. (@sarahliiv23) reported

    pls @PrimeVideo explain to me how you cancel ine of your vest series without closure? we know the boys ruined almost everything, we saw it coming, no problem but the show deserves at least a last season to say goodbye. don't pull a netshit and just give it a closure #SaveTheWilds

  • aislinnagra aislinn gee (@aislinnagra) reported

    @PrimeVideo has a sincere issue with making second seasons. There are way too many that set up for further seasons instead of being a story of its own. And then they cancel them.

  • MarcyChestnut Marcy Chestnut (@MarcyChestnut) reported

    @PrimeVideo Help. Please.

  • chaum4 eloela (@chaum4) reported

    first killing eve with a ****** S4 and horrible ending and now the wilds with no ending at all! Where is the respect for the audience, we are not disposable! fix these mistakes! #killingeve @AMCPlus @PrimeVideo #thewilds #SaveTheWilds

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