Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 5
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Indianapolis, IN 3
Houston, TX 3
Paris, Île-de-France 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Tampa, FL 2
New York City, NY 2
Salt Lake City, UT 2
Peoria, AZ 2
St. Petersburg, FL 2
Chicago, IL 2
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Damnslek Kumar (@Damnslek) reported

    @doomeddevill @PrimeVideo @PrimeVideoAUNZ I really hope this is just a glitch. It is supposed to be the worldwide digital premiere!

  • ruben_usa Ruben Lopez (@ruben_usa) reported

    @PrimeVideo Great shows, documentaries and movies but very poor streaming quality.

  • mike45week Frank Palmer (@mike45week) reported

    @PrimeVideo @theExpanse ya'll need to figure out this resolution issue, I'm here on my computer and phone loving the show, yet i get black bar's all around the screen as if i we're watching this on a @zoon or something

  • EvangelineMars1 Evangeline Marsh (@EvangelineMars1) reported

    @PrimeVideo We are trying to sign up for prime but there is no place to put the code after we sign in.

  • ShirelleBelson Shirelle Belson (@ShirelleBelson) reported

    @PrimeVideo hi I’m having issues watching little fires everywhere all of a sudden I’m getting German subtitles when there is any written English text in the programme, cant seem to solve it,any ideas please help x

  • ShayStonexxx ShayStonexxx (@ShayStonexxx) reported

    @avnjgia Honestly my favorite streaming service! Layout is honestly the best, they have most content diversity, and I have had zero performance issues with @hbomax. @PrimeVideo should take a page out of their book because their app has been declining big time.

  • woodysgal3 MotherofGrace (@woodysgal3) reported

    @PrimeVideo @FlackonPrime I turned it off after 10 mins. Terrible writing - that zippy delivered dialog that’s exhausting unless it’s Aaron Sorkin and actually smart. Not for me.

  • neoblackout neo (@neoblackout) reported

    @realcooolcat @PrimeVideo I like that one (The Backup Plan). This one is awful though

  • DiederichDiane DianeDiederich (@DiederichDiane) reported

    @PrimeVideo @FlackonPrime Ugh. These people are so awful. I tried...had to stop watching.

  • mathyoudylan Matt (@mathyoudylan) reported

    Watching 28 days later on @PrimeVideo holy **** the quality is terrible, and like 27 minutes in there’s a random face stuck on the screen. Did you guys pirate the movie onto your network? Absolute rubbish @PrimeVideo @amazon

  • mike45week Frank Palmer (@mike45week) reported

    @PrimeVideo #TheExpanse ya'll need to figure out this resolution issue, I'm here on my computer and phone loving the show, yet i get black bar's all around the screen as if i we're watching this on a #zoon or something

  • etotoucan The Toucan (@etotoucan) reported

    @PrimeVideo really needs to revamp their entire User Interface. Right now, it is the worst of all the streamers. There is literally just a single line to scroll through all the purchases on there.

  • anvithavlogss Anvitha Vlogs (@anvithavlogss) reported

    @PrimeVideo has becoming a boring platform no movie releases. I want to delete the app which i installed from play store & dont want to continue my subscription. Atleast @AmazonUK is better amazon india is worst, firstly who are you to deside what people should watch @AmazonHelp

  • SindallStephen Stephen Sindall (@SindallStephen) reported

    @vinegardog1 @farscape @PrimeVideo No problem with it, just an observation.

  • K1k0_ BobbyBobRob (@K1k0_) reported

    Robyn is awful. That move she was trying to do with Tom was low #Flack #PrimeVideo

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