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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
San Francisco, CA 2
Manchester, KY 1
League City, TX 2
Burlington, KS 1
Minneapolis, MN 3
Jersey City, NJ 2
Martinsville, IN 1
Belfield, ND 1
Nashville, TN 2
Middletown, DE 1
Sydney, NSW 4
Township of Evan, KS 12
Birmingham, AL 3
Farmville, VA 1
Santa Clara, CA 2
Boerne, TX 1
Tulsa, OK 1
Cibolo, TX 1
New Braunfels, TX 1
Detroit, MI 2
Bayamón, Bayamón 1
Paris, Île-de-France 4
Miguel Hidalgo, CDMX 1
Des Moines, IA 1
Citrus Heights, CA 1
City of Shavano Park, TX 1
Phoenix, AZ 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CaptainEO12
    Captain uhhh uhh (@CaptainEO12) reported

    @GoodOmensPrime @PrimeVideo THE ENDING WAS ******* TERRIBLE???!!

  • TarzanDerqa
    Derq (@TarzanDerqa) reported

    @AGutiGarcia @SwampInsider @PrimeVideo Do show us the laws they've broken.

  • Strappa1
    Amy J S (@Strappa1) reported

    Wow @PrimeVideo is terrible. #NBASemifinals @cavs

  • Matt2181
    Matthew Mehnert (@Matt2181) reported

    Can't even watch Cavs-Pistons because @PrimeVideo is not working. Ridiculous for your service to not be working.

  • MalwaTurk47548
    Malwa Turk (@MalwaTurk47548) reported

    @NBAonPrime @PrimeVideo Even the refs cant help Lechoker with all them fouling

  • ajaygkadam
    ajaykadam (@ajaygkadam) reported

    @PrimeVideo @amazonIN Prime video service not available since half an hour, whats the issue?

  • PacketGroove
    Packet (@PacketGroove) reported

    I’m sick of Smart TV apps developed by retards at @netflix and @PrimeVideo. Start them up and they hang when buffering, or slow down the tv that navigation becomes almost impossible until you restart them. Stop the bloatware guys, proper error handling, yield processor time and stop shipping ****. In the age of LLMs you no longer have an excuse to ship unoptimised code.

  • SkuddMissall
    Soldier_Medic (@SkuddMissall) reported

    @PrimeVideo he yall need to fix the Cavs/Pistons stream. It's glitching up for plenty of people.

  • ThtMexicanDoll
    Alicia Ortiz (@ThtMexicanDoll) reported from City of Shavano Park, Texas

    Hey @PrimeVideo can y'all fix your servers? Trying to watch season 5 of The Boys. Just wanted to stay indoors and not socialize with people 🫪

  • WaynesWorld08
    Wayne Rodriguez (@WaynesWorld08) reported

    @PrimeVideo this live NBA playoffs game 7 Cavs @ Pistons quality is horrible. It keeps kicking me out!!!

  • TokiDeth
    TokiDethHammer (@TokiDeth) reported

    @PrimeVideo But we still have so much to learn, what about climate change, or addressing more social issues? How will we learn these lessons without a retarded super hero show to teach us?

  • Pjstubbe1
    Patrick John (@Pjstubbe1) reported

    @Rob_Shenanigans @amazon @PrimeVideo I buffered multiple times even having to restart it. Terrible

  • Jackal21O
    jackal210 (@Jackal21O) reported

    @NBA Watching on @PrimeVideo has been the worst viewing experience this year. Get it together @amazon your streams are horrible.

  • PolifkaPatch
    Sam Polifka (@PolifkaPatch) reported

    Do these games on #primevideo look terrible and lo-res to anyone else? Commercials all look crisp as hell but the game looks like I’m watching on a TV in 1997

  • officialDubleSS
    TyroneCarleoneCapone (@officialDubleSS) reported

    @PrimeVideo worst show i ever saw. acting was great but the story was just terrible

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