Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Los Angeles, CA 7
Ashburn, VA 6
Atlanta, GA 6
Chicago, IL 5
Orlando, FL 5
Bengaluru, KA 4
Guadalajara, JAL 4
Brisbane, QLD 4
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Endicott, NY 3
Derby, England 3
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Birmingham, AL 2
Fort Worth, TX 2
Cincinnati, OH 2
San Diego, CA 2
Albany, NY 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Zeno2525 shutyamouth (@Zeno2525) reported

    @PrimeVideo it's been a week and the last episode of The Real Housewives of Salt Lake City is still unavailable, I was wondering what was the issue, since I can't live without @LisaBarlow7

  • getpaidwrite Get Paid Writing (@getpaidwrite) reported

    @PrimeVideo I don't know, but the worst ones are all on Prime...

  • flickk_of_Wrist Flick of Wrist (@flickk_of_Wrist) reported

    If your age between 18 to 24, you can get Amazon Prime at very cheap prices. 1 month for 89 3 months for 229 1 year for 749 So enjoy #NZvIND without any problem. @PrimeVideo

  • AramLeeds Aran (@AramLeeds) reported

    @LOTRonPrime @PrimeVideo Considering Amazon is wanting to complete the reboot the show surely this will be a waste of time to re watch it? Watching a car crash for the first time can be intriguing but to watch the same car crash again it’s just nonsense

  • X_eLle_S Elle Linton | Fitness Pro & Blogger (@X_eLle_S) reported

    I started The Handmaids Tale yday. Weird that every season, except season 2 is included with @PrimeVideo but I figured I would figure out that issue when I get to it.

  • jamesd3rd James d (@jamesd3rd) reported

    @PrimeVideo the Roku app isn't resuming shows. I've restarted the device and it changed nothing. If I'm watching a show that has multiple seasons, I constantly have to scroll back to the season I was watching then to the episode. It's resuming where I left off. It used to work.

  • nora_natish Vonora Natish (@nora_natish) reported

    @hala_thehustler @PrimeVideo @AmazonFashion You betta work! I can’t wait to watch the show this weekend!

  • GregJ27893 Greg Johnson (@GregJ27893) reported

    @rihanna @PrimeVideo @SavageXFenty #NationalPhilanthropyDay My name is Greg Johnson and I'm a disabled guy living in Idaho. I'm trying to raise $800k to get off government benefits for good! I miss having true freedom. Any donations will help. CashApp in bio. Thank you.

  • DarkHelmetRocks Dark Helmet (@DarkHelmetRocks) reported

    @therealme_honey @PrimeVideo It's the worst season of television I've ever seen. And you're right, about everything. All they had to do was stick to the lore and they couldn't even get that part right

  • Redheels6 Jade (@Redheels6) reported

    @PrimeVideo Come on their videos always have problems

  • __Monokuma___ ______Monokuma______ (@__Monokuma___) reported

    @PrimeVideo @ChloeGMoretz Shadow in the Cloud was a terrible movie.

  • AOaliornek Ali Ornek (@AOaliornek) reported

    @hulu why is streaming on your platform so bad! My game is behind. My game freezes at the worst times. You are literally 1-2 minutes behind live action. @hulu_support I was on @PrimeVideo Thursday and I’m getting live action with no interruptions. Hold yourself to a standard smh

  • IWChiiww Ian W (@IWChiiww) reported

    **** this ****. I'm watching basketball over football now. Usually I choose between @PrimeVideo TNF and NBA, but **** that - If this is the trash quality the NFL puts out then I'm watching the NBA instead. ******* Pathetic.

  • CrowsAndSmoke I Løve Snøw (@CrowsAndSmoke) reported

    @ThePeripheralPV @PrimeVideo I am so enjoying this! There is only one problem. Having to wait a whole week for the next episode 😩

  • JanSKay Janis Kay ☮️🇺🇸🇺🇦 (@JanSKay) reported

    Trying to watch new season of @LeverageRedempt however @PrimeVideo @AmazonFreevee freezing up continuously. Other shows fail too. Prime having issues tonight? Other apps play ok.

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