Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• sage (@mcsugardad) reported 8 seconds ago

  @PrimeVideo HELP

• Tster (@Tster8605) reported a minute ago

  @ACMawards @ThomasRhett @PrimeVideo Been to acm 3 times prior. Spent 1200 usd to talk to people sitting beside us who were brought down from third level. And show was terrible

• FN Bob (@BobarianLMD) reported a minute ago

  @mrblackout247 @PrimeVideo Those are all awful. Is this some kind of masochism thing?

• BookAddictGrrl 🌊🌊🌊💉 (@BookAddictGrrl) reported 4 minutes ago

  @PrimeVideo looks like service outage in NY Metro area... According to me and various outage maps. Just sayin'

• Canada's TV Girl (@CanadasTVGirl) reported 4 minutes ago

  Help me out! Psych just left Prime...where can I watch it? #tvhelp #PrimeVideo

• Jessica (@Jessica88888889) reported 6 minutes ago

  @PrimeVideo Are you censure comments here or ppl on twiter are just broken?

• Jess Lee (@BiteThyLips) reported 6 minutes ago

  @PrimeVideo idk why but your application keeps saying “something went wrong please try again later” but my other apps like Hulu and YouTube work fine? If restarted my device and restarted my Internet. Is your service down or something?

• Michael Miskell (@MichaelMiskell4) reported 6 minutes ago

  @PrimeVideo good content but we need you to do a complete overhaul of ur app. It’s terrible so terrible first off why is prime original movies all the way at the bottom that’s so annoying

• Nicholas Souza (@DopeSouza) reported 6 minutes ago

  @geoffkeighley @PrimeVideo @DEADLINE Make it animated or it won't work well, promise.

• Cindy Escalante Sharpe (@csharpepr) reported 7 minutes ago

  @MaiselTV @PrimeVideo That funeral monologue … 😭 Wonderful work @AlexBorstein!

• SRE (@nsnusername) reported 8 minutes ago

  2 things about No Time To Die - (A) @PrimeVideo should really work on the fast forward feature. Does not move along as quickly as it should. (B) The folks behind Bond should sell their franchise over to Marvel(Feige) or at least seek consultation on how to run a product.

• Ryan Gearing (@TommiesGuides) reported 14 minutes ago

  So @disneyplus & @itvhub not working tonight, but @PrimeVideo ok... Hardly critical but maybe some DoS issues?

• Doctor (@Dk98Juju) reported 15 minutes ago

  @PrimeVideo @PrimeVideoFR Hello, got an issue on the Android app while watching the expanse (S5 E7/8) While the language selected is English it does load the one with audio description Got to select with description then without to fix

• Thack (@DaveThackeray) reported 18 minutes ago

  Best thing about @PrimeVideo's Wolf Like Me is the casting of Isla Fisher as The Hairy One. Worst is overlooking Ron Burgundy as her leading man.

• ✌︎ (@tlg_____) reported 19 minutes ago

  @AmazonHelp @PrimeVideo used to be my favourite streaming platform. I liked it more than Netflix, and I would gladly pay $9 a month for it. But after this, literally the worst customer service I’ve ever seen, and no solution I’ll never use it again. And I encourage y’all to check ur charges

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