Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 14 |
| Chicago, IL | 11 |
| Houston, TX | 9 |
| Atlanta, GA | 8 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Minneapolis, MN | 7 |
| Seattle, WA | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Dallas, TX | 5 |
| Las Vegas, NV | 5 |
| Orlando, FL | 5 |
| Sydney, NSW | 5 |
| Birmingham, AL | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Indianapolis, IN | 4 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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JMIKE
(@StCredAllstar) reported
@NFLonPrime @PrimeVideo Boooo. Fix this constant buffering!!
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Valerie Freer
(@valerie_freer) reported
Flag on the field for delay of game. @PrimeVideo please fix the lag.
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Tha Advocate
(@AdvocateTha) reported
Watching @NFLonPrime is like watching something on dial up internet. Hello 1999. The pixelation and horrible quality of it is so nostalgic. Maybe I’ll message someone on AOL and ask A/S/L/PIC? @PrimeVideo @NFL
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Sarcastic Irishman
(@WildDad77) reported
@Up4Discussion_7 @fair2midland000 @PrimeVideo Too many devices on wifi. Log phones off, should help.
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Tad B?©️
(@McOnions) reported
from
Nicholasville, Kentucky
I thought with @PrimeVideo owning half the world’s servers they would be able to serve up a watchable game
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Ibrahim Inan
(@ibrahiminan2133) reported
@stoopy512 @PrimeVideo @NFLonPrime Not working
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Aaron Selby
(@aaronkselby) reported
Glad I already had a @PrimeVideo account & didn't pay to get a new account to watch Thursday night @NFL games bc this quality is worse than watching old home VHS videos. #FIXTHISNOW
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Joshua Scheid
(@scheidj) reported
@PrimeVideo @NFLonPrime it’s the third quarter and I just now finally got a glimpse of HD quality. The graininess is giving me a headache. And no it wasn’t an issue with my internet. Please improve by next week.
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NopeNotMe
(@ProudBBallPaPa) reported
Sound on this @PrimeVideo @nfl game is so off. Gotta fix this issue.
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Disappointed American
(@SPESauce) reported
Anyone else having issues with the video lagging behind the audio on @PrimeVideo football? #KCvsLAC #TNFonPrime #TNF
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Nate Wade
(@thenatewade24) reported
Damn. Quality showing of #thursdaynightfootball on @PrimeVideo 👏🏻
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Bachelor's Life
(@DaBachelorsLife) reported
@PrimeVideo your @NFL broadcast sucks. Skipping. Pausing. Awful picture. Geez. #KCvsLAC
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darius miles head tap
(@maddog_marchant) reported
This stream is awful. @PrimeVideo
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HellinaHandBasket
(@Nortonjc3) reported
@NFLonPrime @PrimeVideo Picture quality blows
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TripleJB
(@JimJackJoeB) reported
Prime video streaming of Thursday night football sucks - horrible video quality even on ultra high speed internet pixelated. Feels like we went back 25 years. #nfl #thursdaynightfootball #primevideo
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