Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Chicago, IL 6
Ashburn, VA 6
Los Angeles, CA 6
Atlanta, GA 6
Orlando, FL 5
Derby, England 4
Bengaluru, KA 4
Guadalajara, JAL 4
Brisbane, QLD 4
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Dallas, TX 3
Glasgow, Scotland 3
San Diego, CA 3
Endicott, NY 3
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Southampton, England 2
Köln, NRW 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MrWyrmSF Bryant West (@MrWyrmSF) reported

    @blancayjohn @PrimeVideo Aye! There were many of those moments when we asked our selves : really? Why didn't you just .... The worst part of it for me was the number of parts that were so typical they were cheesy. Look graphics were good some of the action scenes were ok, but really, not the best movie

  • ingridswen Ingrid Swen (@ingridswen) reported

    @PrimeVideo I must mention the frequent problems with streaming. I gather Prime is not addressing the issue as it is continuous. Am I correct?

  • JLAndersen01_ JLAndersen01 ☣ (@JLAndersen01_) reported

    Is anyone else having a hard time trying to get onto @PrimeVideo on a smart TV? Trying to watch @TheTomorrowWar and I keep getting "Internet Connectivity Problem". I restarted my router and everything. All my other streaming apps works.

  • RantoulRobert Robert Rantoul (@RantoulRobert) reported

    @PrimeVideo Amazon "wants help" destroying every small business in America.

  • no_buddy1 hw (@no_buddy1) reported

    @PrimeVideo Terrible acting, aliens are pretty sweet.

  • DHDowling1 DH Dowling (@DHDowling1) reported

    @ranaltboo @PrimeVideo Yikes. Great actors mixed with terrible actors, scenes inspired obviously by other scenes in better movies--I wanted to go watch Starship Troopers or Aliens instead of endure this cringy, kitchen-sinked, cliche-ridden, mess. If Paul Verhoeven had directed this might've worked.

  • fm_turner Pweeze Don't Mis-Tweet Me. (@fm_turner) reported

    @edwinhollins @ClarenceNoble20 @PrimeVideo "Unrealistic" to me meant in terms of the paradox. They resolved the crisis by Pratt's returning, so the ending won't happen. They now know what "is supposed" to happen, but he just brought "the fix," which the daughter acknowledges they can make in their time. And be ready.

  • slifedr DSlife (@slifedr) reported

    @PrimeVideo Most expensive worst movie ever.

  • NoMoreLiterally Stop Saying Literally (@NoMoreLiterally) reported

    @Slimspadey101 @PrimeVideo Personally, I think it's a better movie if it's muted. The scripted dialogue was bad enough, but then they compounded that problem by giving every actor carte blanche to ad lib. Ugh...

  • RyannMyKel_ ryannyanez (@RyannMyKel_) reported

    I’m 4 hours away from EP … Netflix or Hulu or primevideo recommendations??? Help ya girl out lol

  • onlyWEcanfixit Freddy Equality (@onlyWEcanfixit) reported

    @PrimeVideo One of the worst sci-fi movies ever.

  • tingsmen ＧＹΛＬΛＨΛＤ (@tingsmen) reported

    Is it just me or does @PrimeVideo got some issues with their subtitles?

  • jbird1812012 jbird1812012 (@jbird1812012) reported

    So far this weekend Best to Worst 1) #FearStreet1994 2) #TheTomorrowWar 3) #TheForeverPurge @NetflixFilm @PrimeVideo @UniversalPics

  • andrewblakeames Big Red (@andrewblakeames) reported

    Get ready for a Razzie award @prattprattpratt Love ya man, but this movie was HORRIFIC 💀💀 who is working on @PrimeVideo movie management??? I’m available if you need help :) #TheTomorrowWar   #RazzieAward @RazzieAwards

  • DevilChach77 Chris Ciaccio (@DevilChach77) reported

    @PrimeVideo Performances were pretty good all around. One of the worst stories and directing I have ever seen. Time travel written by people with no concept for problem solving.

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