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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Colorado Springs, CO 1
Kansas City, MO 2
Hereford, England 1
Lansing, MI 2
Dallas, TX 4
London, England 5
Schirrhein, ACAL 1
Toronto, ON 5
Soddy-Daisy, TN 1
Honeoye Falls, NY 1
Township of London Britain, PA 1
Florissant, MO 1
Fort Valley, GA 1
Santiago, Santiago Metropolitan 1
Los Angeles, CA 8
Seattle, WA 10
Columbia, MO 2
New York City, NY 2
Menomonee Falls, WI 1
Grand Junction, CO 1
Reynosa, TAM 1
Villeneuve-Saint-Georges, Île-de-France 1
Chattanooga, TN 1
Cholet, Pays de la Loire 1
Haddington, Scotland 1
Sydney, NSW 9
Bellevue, WA 1
Middletown, DE 2
Winter Springs, FL 1
Barnet, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Chumly_P
    Chumly Pieplate (@Chumly_P) reported

    Hey @PrimeVideo! You know that HDCP protocol? Well, I'd really appreciate it if you'd tell me how to make your technology work correctly My PC, video card, cables, monitors are all compliant, but every time the computer wakes from sleep I need to turn off monitors for 10 sec.

  • vklucky05
    Vishal Khandelwal (@vklucky05) reported

    Plz help I am unable to upgrade my prime subscription @PrimeVideo @amazonIN

  • leeburridge
    The Real Lee Burridge (@leeburridge) reported

    @AmazonMGMStudio @PrimeVideo Are they using the Stargate glitch travel through time? We would have found out if you hadn't cancelled the new Stargate series I guess #savestargate

  • Levor_Trawrence
    Levor Trawrence (@Levor_Trawrence) reported

    @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @The_real_Karzir @PrimeVideo Fair enough. :) To be fair, the I think the first Hulk movie was terrible, but I AM glad they made it.

  • mexillentJunior
    jesus jones jr (@mexillentJunior) reported

    @Nina7Infinity @AmazonMGMStudio @PrimeVideo The Amazon writers and producers are probably gay as **** so this will probably work out better tbh

  • iam_judedavies
    Jude Davies (@iam_judedavies) reported

    @PrimeVideo @PrimeVideo I’m having issues with my account. Can’t even reach your customer care

  • nerd_cookies
    Nerd Cookies (@nerd_cookies) reported

    I had a terrible dream last night that @AmazonMGMStudio and @PrimeVideo canceled the new Stargate series. Can you imagine the fan backlash from such an unbelievably stupid decision? Stargate fans would NEVER stop talking about it. #Stargate #SaveStargate

  • AccusedScots
    Accused Scot (@AccusedScots) reported

    @UrGirl_xo @netflix @PrimeVideo The fact you’ve moved from discussing the issue to personal insults tells readers everything they need to know.

  • FollowMyBehind
    Sassy7_GeekChic (@FollowMyBehind) reported

    @PrimeVideo Huge snooze fest. Awful pacing, offensive acting, and just stale all around.

  • JustCuz55545537
    Cuz (@JustCuz55545537) reported

    @Jack2LOneill @PrimeVideo Holy ****, I totally forgot about War of the Worlds, by far the worst movie produced this decade.

  • Endeavourov1
    EndeavourInspired (@Endeavourov1) reported

    @AmazonMGMStudio @PrimeVideo For some reason my posts keep tagging the wrong accounts. But I won't give up! Twitter errors cannot stop Stargate fans! #SaveStargate

  • moze2k
    Moze2k (@moze2k) reported

    Cancelling stargate is the worst decision ever made, please reconcider. @AmazonMGMStudio @PrimeVideo #SaveStargate

  • BabiQuinones
    Babi (@BabiQuinones) reported

    @AppleTV @PrimeVideo I haven't been able to finish the Tehran series for two days. It just keeps loading every five seconds and nothing happens. I've tried everything Prime and Apple suggested to fix the problem but nothing has worked What are going to do? Thanks @AppleSupport

  • littlekwan13
    ࣪ ⋆ ♡ ℴ𝓁𝒾𝓋𝒾𝒶 ˚꩜｡ (@littlekwan13) reported

    @PrimeVideo I've watched this clip for a thousand times and I am still screaming and giggling and kicking my feet and panicking about the ending. Someone help me (actually don't).

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