Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Atlanta, GA 7
Phoenix, AZ 7
Portland, OR 6
Chicago, IL 5
Minneapolis, MN 5
London, England 4
Perth, WA 4
Brisbane, QLD 4
Sydney, NSW 4
San Jose, CA 3
Omaha, NE 3
Orlando, FL 3
Miami, FL 3
Denver, CO 3
Buena Park, CA 3
Ashburn, VA 3
Indianapolis, IN 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
St. Louis, MO 2
Dallas, TX 2
Birmingham, AL 2
Vancouver, BC 2
Boise, ID 2
Seattle, WA 2
Rockledge, FL 2
Needham, MA 2
Columbus, OH 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LpSuitor 🤡🤡❌President-Elect SuitorLP (Youtuber)❌🤡🤡 (@LpSuitor) reported

    @InsiderFood @PrimeVideo Pineapples and mayo and peas are offically no loger the worst thing to happen to pizza 2020 is a nightmare

  • Wheeliegirl1962 Holly Jolly Christmas 🎄🎅🎁 (@Wheeliegirl1962) reported

    @lindsayRaeg @HBO @PrimeVideo They didn't even address the problem! You HAVE AN HBO SUBSCRIPTION! Call them instead. That isn't right.

  • Bamvily Bambi ⁷ | BTS GRAMMY NOMINEES (@Bamvily) reported

    @dev_yentis @prkjeuwon @PrimeVideo Im not gonna sit here and discuss whether this is xenophobic or not, if you don't see it thats your problem.

  • danielhendricks Daniel Hendricks (@danielhendricks) reported

    @humadruanath @PrimeVideo They are free to work somewhere else. Amazon is already expensive.

  • Warpig1970 shaun_no_Connery (@Warpig1970) reported

    @gaylesftist420 @PrimeVideo If unions have been good to you then I am happy for you, don’t label people a *** based on their opinion. I don’t work for Amazon and don’t plan on it.

  • jennyrae Jenny Rae Rappaport (@jennyrae) reported

    I have tried every other conceivable way of blocking the content, and cannot do so. Your customer service forums have people asking for this feature, to block the crappy YouTube streamers, for the last TWO YEARS. It’s obvious that you won’t fix it, @PrimeVideo. Why?

  • ShortingTrash Luke (@ShortingTrash) reported

    @cloudy_joon @PrimeVideo They do, work somewhere else if u dont like it

  • cyronimose cyronimose (@cyronimose) reported

    @No00068280 @PrimeVideo I've heard some stories out of there, and Amazon warehouses sound like literally the worst places in america. I hope she's able to get out and let her body recover :(

  • LivvieEmerson1 Liv (@LivvieEmerson1) reported

    @PrimeVideo Except for that awful movie he did that’s now trending on Netflix “Knock, Knock” that shouldn’t be long lived at all. What a terribly awful movie and waste of time that was. 😭

  • RAR3_ST0N3 Diam💎nd (@RAR3_ST0N3) reported

    Imma need @PrimeVideo TO FIX THIS APP NOW!!! I can't watch anything on the app without it skipping and laggin' and an error message. It's been like this for over a week.

  • Warpig1970 shaun_no_Connery (@Warpig1970) reported

    @gaylesftist420 @PrimeVideo I don’t work for Amazon, they did just open a DC a few miles away in the last couple weeks, their starting wage and benefits are good for this area. That’s all I was saying. As far as unions I just put in my experience. They didn’t do anything for me.

  • Croissaintboi Croisaint Boi#NoSleepGang (@Croissaintboi) reported

    @PrimeVideo Shut ******** up, also stop treating workers like **** and fix your streaming services

  • joepann Kitab (@joepann) reported

    @PrimeVideo PrimeVideo keeps crashing my computer, windows 10, For the third time. Total crash. All my drivers are up to date, 100%. But it keeps crashing almost fortnightly. No other online video provider crashes my computer, never. Why only on PrimeVideo?

  • jennyrae Jenny Rae Rappaport (@jennyrae) reported

    The simple solution is to fix the ratings for ALL video game content ported over from YouTube and set it to PG and above. Then, your parental control scheme would work, somewhat. But again, people have been asking for this for TWO YEARS, and nothing has been done, @PrimeVideo.

  • keep_jumping Zach “Fuck Abelism” O’Daniel (@keep_jumping) reported

    @netflix @PrimeVideo @hulu i want to work with you guys on creating a more friendly platform for people with triggers. i have a few ideas already but am open to collaboration and opinions

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