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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bellevue, WA 1
Middletown, DE 2
Winter Springs, FL 1
Barnet, England 1
Sun City West, AZ 1
Cape Girardeau, MO 1
Township of Evan, KS 17
Reno, NV 1
Minneapolis, MN 5
Monticello, IL 1
Colchester, England 1
York, England 2
Staten Island, NY 1
Cloquet, MN 1
Zaragoza, Aragon 1
Monthermé, ACAL 1
Brisbane, QLD 1
Oceana, WV 1
Los Angeles, CA 7
Midlothian, TX 1
Brighton, England 1
Oakland County, MI 1
Reading, England 1
Ashburn, VA 4
Torrance, CA 1
Paris, Île-de-France 9
Bellingham, WA 1
Denver, CO 6
Birmingham, AL 3
Geneva, AL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • mexillentJunior
    jesus jones jr (@mexillentJunior) reported

    @Nina7Infinity @AmazonMGMStudio @PrimeVideo The Amazon writers and producers are probably gay as **** so this will probably work out better tbh

  • old_purchase
    Old Purchase (@old_purchase) reported

    @NASCAR @PrimeVideo I can’t find this on Prime in Canada!! Help!!!

  • sithjinchuriki
    FireLord Ogun (@sithjinchuriki) reported

    @PrimeVideo has done a god awful job with allowing you to watch spider noir in black and white on your fire stick. Why do I only get the options via mobile app.

  • KruxJacobs
    Justin Krux Jacobs (@KruxJacobs) reported

    @PrimeVideo there are huge chunks of content missing from “The Strain” series airing on your amc+/shudder network, definitely seems to be a technical issue, many online notating the same, anyone working on this?

  • lisa_upperman
    Lisa Upperman (@lisa_upperman) reported

    @bobpockrass Sound mix on the @PrimeVideo broadcast is not working.

  • ZukNach
    Zukünftige Nachrichten (@ZukNach) reported

    @AceRumble @PrimeVideo Initially had the same problem with my FireTV. Figured out I had to disable HDR in the Prime Video app settings. Now when I play an episode, it prompts whether I want B&W or Color.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @StargateYT @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • Amanda_Parsons
    Amanda Parsons (M.ED) (@Amanda_Parsons) reported

    @AmazonMGMStudio @amazon @PrimeVideo Having the OG creators of #SG1 involved will decrease the amount of toxic fan issues & because the show is meta & explores various genres it will help with the broad appeal. Ignore the stupid people.

  • PoetAnderson182
    Pavel M (@PoetAnderson182) reported

    @PrimeVideo We're broken because you cancelled Stargate #SaveStargate

  • karimmrahman
    Karim || كريم (@karimmrahman) reported

    @PrimeVideo a minute and a half of ads every ten minutes for a service I already pay for is insane work btw.

  • Whirlwindguy
    Whirlwind8 (@Whirlwindguy) reported

    @Stargayte @AmazonMGMStudio @PrimeVideo Might have dodged a bullet. Shows nowadays are terrible.

  • SAMPSON_SPORTS
    SAMPSON SPORTS 💵 (@SAMPSON_SPORTS) reported

    @sXeBets @PrimeVideo Firewall? I never have the issue

  • wmolenzccures
    wmol (@wmolenzccures) reported

    @NASCAR @MISpeedway @PrimeVideo Prime video feed is horrible. Every week it's grainy and glitches. I have no issues with my Hulu it's only here.

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @PrimeVideo Continue your Stargate plans please. Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Why do you think doin the same will work for you? #SaveStargate

  • fbcregan
    Regan Stoops (@fbcregan) reported

    Ugh, trying to catch up on Jack Ryan on @PrimeVideo and it's borderline unwatchable. Commercials literally every 5 minutes of show on a service we pay for. What a terrible service.

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