Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Phoenix, AZ 6
Ashburn, VA 5
Atlanta, GA 5
Omaha, NE 3
Dallas, TX 3
Denver, CO 3
Chicago, IL 3
London, England 3
Orlando, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Miami, FL 2
Stone Mountain, GA 2
Montréal, QC 2
Vancouver, BC 2
Houston, TX 2
New Delhi, NCT 2
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Portland, OR 2
Madison, WI 2
Napa, CA 2
Perth, WA 2
Minneapolis, MN 2
Seattle, WA 2
Needham, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • mumbojumbalaya Tolkien matters (@mumbojumbalaya) reported

    @Djquevz @WEFtroller @PrimeVideo Full list or just one or two of the issues?

  • LilHay Hayley Laura (@LilHay) reported

    @UrbanAngel1111 @PrimeVideo How odd. Haven’t had that issue lovey. If we’ve purchased something on prime video it just goes into the out purchase bit and stays there for us to watch. Maybe get in touch with them on the app and see what’s going on x

  • hard_flesh Sexual Tyrannosaurus (@hard_flesh) reported

    @LOTRonPrime @PrimeVideo Terrible show

  • gsimpson28 🐙 (@gsimpson28) reported

    @Spandex_Pod @PrimeVideo @warnerbrostv Never gonna happen. Dogshit show, terrible acting, terrible plot, terrible characters all very cringe. Absolute cesspool of the cw shows

  • danyates8 Dan Yates (@danyates8) reported

    @primevideouk @PrimeVideo the worst show of all time

  • tasteslikesalt NÆ 🆑 🅨 (@tasteslikesalt) reported

    @ringsburner @PrimeVideo the problem is amazon paid you to be a fake fan account and you're doing a ****** bare minimum job of being believable. Not the first time they made a poor use of their money though, you won't be around in 2 months anyways

  • DrIronJunkie Dr Iron Junkie Ⓥ (@DrIronJunkie) reported

    @DrSelvarajah @PrimeVideo Absolute trash. Even cgi was lacklustre at times. Writing awful. Destroyed Tolkien’s story. Anyone who has read the works and knows how the rings came to be made knows they’ve absolutely fumbled a story for the ages.

  • 2CoreSky Zyx Tin (@2CoreSky) reported

    @PrimeVideo @AmazonStudios @JeffBezos The sea isn't always right but the customer sure is Treat us with respect, no name calling and work with true passion IF you want to succed There's still time for redemption despite all the lore butchering+terrible writing+responses to criticism

  • jayjayamohan jay jayamohan (@jayjayamohan) reported

    @DrSelvarajah @PrimeVideo Casting was great, but the plot was pants, and moved so slowly……a reminder of playing elder scrolls from 10 years ago…..pointless conversations about nothing….still, watched them all due to chronic Tolkien addiction problems

  • smithr17 R (@smithr17) reported

    @JKCorden @BettyWho @PrimeVideo Wow turns out you're a terrible person. I'm guessing you're not retiring you were pushed from late night.

  • OnsKun Oku (@OnsKun) reported

    @tasteslikesalt @ZachNippert @PrimeVideo Celebrimbor: I did, but I don't know how to make it work for an extremely small piece of mythical magical metal, I never worked with before, that would hopefully spread its magical abilities across middle earth to save all the elves...

  • mumbojumbalaya Tolkien matters (@mumbojumbalaya) reported

    @PrimeVideo @LOTRonPrime Please apologize. I bet if you do this genuinely, you will get more support. An apology is required. You made a mistake. It can be fixed. It may take quite a bit. But what we have heard from the showrunners so far about seas 2, it does not look like they understand. Fix this

  • KramerTheFirst John Kramer🧀🌊 (@KramerTheFirst) reported

    Had a terrible @amazon experience. My bank mistakenly reversed a $7.99 charge (I am fixing). #Amazon locked my account entirely. No @PrimeVideo or tablets or @AmazonKindle books or Alexa smart plugs! Don't buy Amazon devices or they may hold them hostage. #customersatisfaction

  • Starbuckeroo2 LJ the BOLD (@Starbuckeroo2) reported

    @mumbojumbalaya @PrimeVideo @LOTRonPrime But it's relevent. The fanbase didn't contain 500 million professional filmmakers and Tolkien scholars at the time. In fact, we were still a generation greatful that Tolkiens work was even being able/allowed to be adapted. We were not so mean. This reaction is embarrassing.

  • Spandex_Pod Storytelling In Spandex (@Spandex_Pod) reported

    @PrimeVideo Please contact @warnerbrostv and work out a deal to #SaveLegendsOfTomorrow

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