Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Swanscombe, England | 1 |
| Brandon, MS | 1 |
| Kėdainiai, Kaunas | 1 |
| Slough, England | 2 |
| Melbourne, VIC | 3 |
| Incline Village, NV | 1 |
| Philadelphia, PA | 2 |
| San Jose, CA | 4 |
| Memphis, TN | 1 |
| Plainview, AR | 1 |
| Lakewood, NJ | 1 |
| Washington, D.C., DC | 2 |
| Houston, TX | 2 |
| Sherwood, OR | 1 |
| Township of Evan, KS | 9 |
| Sacramento, CA | 2 |
| Kokomo, IN | 1 |
| Ellicott City, MD | 1 |
| Minneapolis, MN | 4 |
| Edinburgh, Scotland | 2 |
| Kingston, PA | 1 |
| Berlin, Berlin | 1 |
| League City, TX | 2 |
| Gallatin, TN | 1 |
| Hendersonville, NC | 2 |
| Montlouis-sur-Loire, Centre | 1 |
| Newington, CT | 1 |
| San Luis Obispo, CA | 1 |
| Oceanside, CA | 1 |
| Menlo Park, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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The John L. Pitts Initiative (@JohnLPitts) reportedHey @PrimeVideo, how exactly will the “overlapping” @NBA playoff games work tonight? Split screen?
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Nate 🇺🇸 (@alwayssbased) reportedGood god the steam on @PrimeVideo is awful today
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Melanie McKee (@melanie_mc58085) reported@PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.
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Mahesh Desai (@demahesh1) reported@amazon @PrimeVideo Worst customer service to prime members
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anish tandon (@anishtandon) reported@amazonIN @PrimeVideo @airtelindia I have a 1-year Airtel Xstream membership with my landline plan, but no movies are showing under included content—everything appears unavailable or paid. Please check my account and resolve this issue at the earliest.05624301018
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Matthias (@matthiasbasado) reported@PrimeVideo fix yo dumbass app before I give you the zuck
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JTJR (@Jeff777Jtjr) reported@PrimeVideo @nba your video is terrible 😡
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☢️s⁷ | seeing bts 💫 (@DEEPSPACESE7EN) reportedUNCANCEL IT NOW WHAT IS YOUR PROBLEM @PrimeVideo
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David Svendsen (@DavidSvendsen) reportedThis is @PrimeVideo is admitting that their ads platform doesn't work. If they did, this scam to push people into ad-free would not be necessary. Advertisers saw the lousy ROI and pulled out. It's why most of the ads now are just for other Prime Video shows.
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Ferg The Reporter (@FergTheReporter) reported@amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!
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Retro Game Geeks (@RetroGameGeeks) reported@amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp
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Tele Nostalgie (@TeleNostalgie80) reported@MattdUnkerque @PrimeVideoFR @PrimeVideo Terrible !
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Mike Gutierrez ⚾ 🏈 🏒🕷️ (@yankeejetsfan71) reportedI hate it when the @yankees are on @PrimeVideo the picture quality is horrible. Pretty pixilated. Do better Amazon. #repbx
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Eric (@EB21122) reportedWhy won’t @PrimeVideo fix the damn damn sound on these nba broadcasts !????
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Carlos Braga (@Cryms0n) reported@PrimeVideo Can't watch... Updated app, restarted android box and TV, still no go... Asks me to go to a link (videohelp) that also doesn't work 🤷