Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Albuquerque, NM | 1 |
| Tivoli, NY | 1 |
| San Jose, CA | 5 |
| Virginia Beach, VA | 1 |
| Denver, CO | 5 |
| Atlanta, GA | 4 |
| Sweetwater, TN | 1 |
| Hoddesdon, England | 1 |
| Austin, TX | 4 |
| Lucknow, UP | 2 |
| Grande Prairie, AB | 1 |
| Auray, Brittany | 1 |
| Charlotte, NC | 2 |
| Belleville, NJ | 1 |
| Toronto, ON | 1 |
| Canyon Lake, TX | 1 |
| London, England | 6 |
| Philadelphia, PA | 3 |
| Kigali, Kigali | 1 |
| Red Deer, AB | 1 |
| Perth, WA | 4 |
| Melbourne, VIC | 4 |
| Escondido, CA | 1 |
| Houston, TX | 2 |
| Mondovi, WI | 1 |
| Panama City Beach, FL | 1 |
| Milwaukee, WI | 1 |
| Towanda, PA | 1 |
| Paris, Île-de-France | 5 |
| South Lyon, MI | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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DestinyCaptain - Human of Earth (@DestinyCaptain) reported@MovieMantz @PrimeVideo @PrimeVideo screwed up the rollout. Some can watch either version. Others can’t. The Black and White version IS NOT the default either. Some have found work arounds. I haven’t been able to get it to work. Kinda sux.
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btmartin236 (@btmartin236) reported@DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me
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Travis Porter (@PorterTravis08) reported@Bgordo92 @NASCAR @PrimeVideo That’s an old tv problem. My 2017 Samsung did that also but not when I use my Xbox to watch the race.
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deanalliecat66 (@starrygalx1s) reported@tryquinn got DeanAllie back from @PrimeVideo post just an hour ago. Help 😭
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DENNYHATER11 (@dennyhater11) reported@Bgordo92 @NASCAR @PrimeVideo Never had an issue all night, maybe you should be bitching at spectrum or Verizon or whoever your internet is through
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Allison Strull (@AllisonStrull) reportedI pause a movie or tv show with a few minutes left. When I come back, Amazon has disregarded the time remaining and only offers me the option to “Watch Again.” I have to watch an ad. I fast forward to the final three minute spot. ANOTHER AD PLAYS. Fix this glitch @PrimeVideo
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Captain Chris Toppings 🎣 🦆 🏁 (@MrToppings) reported@familybaptisttn @NASCAR @PrimeVideo I had zero issues. Must be peoples connections
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Demonium. (@bookishengineer) reported@JackRyanPV @PrimeVideo Worst movie, waste of money
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Mike Marshall (@MIKE_R_MARSHALL) reported@PrimeVideo FIX YOUR STREAM… it’s a digrace
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L Scott (@LaLaScottSpeaks) reported@PrimeVideo Why can’t Amazon fix their DARK videos No other channel or app is like that
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Sean Huggins (@SeaHuggi) reported@Bgordo92 @NASCAR @PrimeVideo I had 0 issues. Maybe you’re stolen internet isn’t as good in your mom’s basement as you think it is.
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Craig Strouse (@strouse_craig) reported@Bgordo92 @NASCAR @PrimeVideo I had no problem. You need to get faster internet. I thought race broadcast was great sucked who won, but other than that. I will be watching the next 4 weeks.
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DestinyCaptain - Human of Earth (@DestinyCaptain) reported@ThatChrisGore @The_Epic_Mike Wish I could have watched it in Black and White. But @PrimeVideo botched it in the App. Some users can see it either way. Others can’t. The default IS NOT the Black and White version as it should be. The default version is color. Some are able to work around it. I wasn’t.
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JD (@jd1031) reported@PrimeVideo @YESNetwork The audio is screwed up on the Prime Yankees/Royals game tonight. It’s just booth audio, no crowd sound. Fix it, please. This is stupid.
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deanalliecat66 (@starrygalx1s) reported@tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭
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