Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 11 |
| Portland, OR | 8 |
| Atlanta, GA | 7 |
| Los Angeles, CA | 7 |
| Orlando, FL | 7 |
| Seattle, WA | 6 |
| Omaha, NE | 5 |
| Minneapolis, MN | 5 |
| Chicago, IL | 5 |
| Houston, TX | 5 |
| Perth, WA | 4 |
| Miami, FL | 4 |
| Brisbane, QLD | 4 |
| Dallas, TX | 4 |
| Birmingham, AL | 4 |
| Denver, CO | 4 |
| Sydney, NSW | 4 |
| Ashburn, VA | 4 |
| Kansas City, MO | 3 |
| Queens, NY | 3 |
| Buena Park, CA | 3 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| New York City, NY | 3 |
| San Jose, CA | 3 |
| Napa, CA | 2 |
| Tallahassee, FL | 2 |
| San Diego, CA | 2 |
| St. Louis, MO | 2 |
| Vancouver, BC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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galbraith_pete123
(@GPete123) reported
@Varun_dvn @PrimeVideo I wish Indian's stop watching these mediocre crap and improve their artistic sensibilities. Then, bollywood would stop making them and would start putting-in some work into making movies. In the end, both audience and real movie makers would be the winners. ot the star kids.
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Pradhyoth
(@Pradhyoth1) reported
Anyone else having issues with @PrimeVideo TV app
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Susan Smith Trumpster
(@Proenvirocnsrv) reported
@PrimeVideo Fix your problematic service that dn keep updating software to work w older tvs (2028). Constant freezing, silences, etc. @netflix works on my 2005 panasonic via 2017 blueray pkayet, works on my ghastly @SamsungTV from 2018 but not your service? THAT'S ON YOU. Stockholder.
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Lee W
(@lee_w18) reported
So, not an issue for me...but if you don’t have @PrimeVideo - can you not watch the Cards/49ers game?
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Chunky Randal
(@Audiodrom4) reported
@PrimeVideo can you ask Chex to fix her audio? #nfl #PrimeVideo
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Tim Goodson
(@tcgoodson) reported
@PrimeVideo #NFLonPrime isn’t working! Says “something went wrong”. Other prime videos play fine. Help link doesn’t help one bit. This sucks. Could use some real help here
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Dr. HungarianFalcon
(@HungarianFalcon) reported
Cannot believe how crappy the video quality is for this #SFvsAZ game on @PrimeVideo
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Scootube
(@Scootube) reported
from
Miami Beach, Florida
who else is searching for their @PrimeVideo login, in t-minus...#NFLonPrime #nfl @AppleTV
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Red O’Reilly
(@Real_Big_Red) reported
@PrimeVideo holy hell that’s some shitty picture quality
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Dan Rorabaugh
(@DanRorabaugh) reported
Errrr, anyone wanna tell @PrimeVideo that none of their sound is coming through on their exclusive Niners-Cards feed? Might be good to fix before the actual game starts!
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Leland p Anglin
(@600357) reported
@PrimeVideo The *** quit golfing and go to work
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titoburitto
(@nick08849086) reported
@PrimeVideo Complete garbage quality @PrimeVideo I can’t even change channels in between breaks
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cgunner
(@trugunner13) reported
@PrimeVideo your NFL feed is abysmal. Please fix your servers
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Aman kushwaha
(@Amankus78620627) reported
@Varun_dvn @PrimeVideo One of the worst movie in history.
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Jonathan Jaxson
(@JaxsonJonathan) reported
@AmazonHelp @amazon @PrimeVideo is there an issue with the app on Samsung TV’s today? The app isn’t working, even after deleting and restarting. Help!!!!
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