Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Ashburn, VA 7
Minneapolis, MN 7
Denver, CO 7
Seattle, WA 6
New York City, NY 6
Indianapolis, IN 6
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Dallas, TX 4
Toronto, ON 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Wasteoftime07 Steve Harrington 🇦🇷 (@Wasteoftime07) reported

    Ipl broadcasting rights koneyalisindi ra @PrimeVideo The quality and scorecard was 🤌🔥

  • PranayAnguluri pranay anguluri (@PranayAnguluri) reported

    Quality for cricket match on @PrimeVideo >>>>>>>>>>>>>>>>> @DisneyPlusHS

  • Awaez7 Azee (@Awaez7) reported

    Where is the scoreboard on the @PrimeVideo live telecast of #NZvsIND and why am I asked if I want to watch it Live if the match is ongoing. Terrible UX for a Live cricket match here.

  • rahul_yadagiri Rahul Yadagiri (@rahul_yadagiri) reported

    @PrimeVideoIN doesn't broadcast properly, today's match is not playing Problem watching match? #INDvsNZlivestreaming #PrimeVideo

  • kunal_kdl Kunal Khandelwal (@kunal_kdl) reported

    With sky's clean hitting and @PrimeVideo streaming quality, it seems like a video game. #INDvsNZ

  • SurajTweettss Suraj Menon (@SurajTweettss) reported

    The live telecast quality of Amazon Prime is really poor... it looks all blurry..no HD viewing experience... #PrimeVideo #NZvIND

  • i_m_born2fly Ankit Sharma (@i_m_born2fly) reported

    Amazon Prime quality is much much better than @DisneyPlusHS . I would love to see #IPL2023 on @PrimeVideo #NZvIND #NZvINDonPrime

  • kunal11_23 Kunal (@kunal11_23) reported

    @Devangi_J Facing same issue and at innings break watch netflix in which my net worked fine. @PrimeVideo

  • ParthGKalra 𝑃𝑎𝑟𝑡𝘩 𝐾𝑎𝑙𝑟𝑎 (@ParthGKalra) reported

    @PrimeVideo @PrimeVideoIN Very poor streaming quality even on a 200 Mbps connection on Live India match #PrimeVideo

  • aaditkar Aadit Kar (@aaditkar) reported

    Stream Quality : Amazon Prime >>>>>>>>>> Hotstar @PrimeVideo 👍

  • anugrah306 Anugrah (@anugrah306) reported

    @PrimeVideo your stream quality is below par and amateur basis the standard of current times #INDvNZL EVERY 2 MIN ITS GOING TO DOORDARSHAN LEVEL . I am not paying my subscription to watch such scrappy broadcast

  • Vivek27709882 Vivek (@Vivek27709882) reported

    @PrimeVideo poor quality of India NZ series..blurry streaming, not HD. No competition to Hotstar...

  • cjaisree cjaisree 🇮🇳🇮🇳 (@cjaisree) reported

    @baxiabhishek @PrimeVideo Terrible experience finding the stream

  • Er__Avdhesh AVDHESH SHARMA (@Er__Avdhesh) reported from Gurgaon, State of Haryāna

    Amazon prime video @PrimeVideoIN streaming quality is far better than @DisneyPlusHS no glitches, no unnecessary ads and HD streaming quality without any distortion. #INDvsNZ #PrimeVideo #hotstar

  • Fly_Hightweeto Anonymous (@Fly_Hightweeto) reported

    Trust me Amazon prime video @PrimeVideoIN streaming quality is way better than @DisneyPlusHS Wonderful quality !!! Amazon 👍 #INDvsNZ #PrimeVideo #hotstar

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