Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 5
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
San Jose, CA 3
Indianapolis, IN 3
Houston, TX 3
Paris, Île-de-France 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Tampa, FL 2
New York City, NY 2
Salt Lake City, UT 2
Peoria, AZ 2
St. Petersburg, FL 2
Chicago, IL 2
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2
Dewsbury, England 2
Phoenix, AZ 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • NavyLadyJen72 Jennifer (@NavyLadyJen72) reported

    @PrimeVideo couldn't stream the game last nite all it would show is a blank screen. Any suggestions to fix this ?

  • AbleMass Able Mass (@AbleMass) reported

    I can assure you that I’ll never watch another football game on @PrimeVideo again. A ****** Atari has better quality video than that horseshit did.

  • ShoutingParrot ███████ ███ Jamie (@ShoutingParrot) reported

    @LOTRonPrime @PrimeVideo LOL I'm good. I don't need my fantasy to be an allegory for some activists soapbox issues.

  • LadySitric Aeswilth (@LadySitric) reported

    @FOS It sucked . The audio was out of synch and the picture constantly buffered . You better fix this @PrimeVideo . Awful.

  • AkashAstaine Tanzim Akash (@AkashAstaine) reported

    @PrimeVideo Your show's pacing is terrible.

  • Setau68w Logan (@Setau68w) reported

    @amazon @PrimeVideo @NFL I hope that the technical issues for Thursday Night Football streaming get resolved. I get better picture with an antenna than I did from a paid streaming service. The audio was ahead of the video all night

  • latigo_rr roy latigo (@latigo_rr) reported

    @PrimeVideo you really need to fix the broadcast audio on #TNF you spend all that $$$ for a substandard broadcast !!!

  • GKAlexander6 Graham K Alexander (@GKAlexander6) reported

    @josh_skaggs10 @BarstoolTrent @PrimeVideo Oh I gotcha. I was like no wonder it didn’t work haha

  • Rachelzes M. Rachel Zes (@Rachelzes) reported

    @amazon @PrimeVideo I've never had any problems with Amazon or Prime! I absolutely love them! I am really shocked by all this negativity, seems to me if you have a problem you should contact them directly before slandering them

  • HWLNGMAD Ryan Sease (@HWLNGMAD) reported

    @Commodork @PrimeVideo @NFL Yeah, that doesn't look too swift. Fortunately mine was pretty solid last night. Glad, though, that Cox updated my modem as I was starting to have a lot of connectivity and or bandwidth issues. Hopefully it was and or gets better for the future.

  • Hogwylde1 Chuck (@Hogwylde1) reported

    @ProFootballTalk I completely agree on the pause issue on @PrimeVideo

  • KDog1210 Kevin Wolfe (@KDog1210) reported

    @MikefromOC @PrimeVideo This does not do the nfl any good. People are not going to pay a monthly fee for a one game a week or deal. The nfl is king we all know that but doing this hurts them doenst help them

  • josiahcole Josiah Cole (@josiahcole) reported

    @PrimeVideo Thursday Night Football was messy - Audio issues (minor), terrible UI (minor), and when I moved to another TV set running Roku the quality plummeted and I watched the 3rd quarter being played by "blobs" (major). Hard pass @NFL

  • MLHick Michael Hickinbotham (@MLHick) reported

    @PapaTwigs @PatMcAfeeShow @PrimeVideo Comcast high speed 5 G? When I flipped to my iPad it was fine. Likely a connector issue between Comcast and Prime

  • mac_complex Payton Mcfadden (@mac_complex) reported

    @PrimeVideo @chargers @Chiefs The worst viewing of Thursday night football I've ever seen. The video quality reminded me of watching old 1970's highlight clips. Horrible viewing experience please return Thursday night football to its original owner. #thursdaynightfootball

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