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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salem, MA 1
Sydney, NSW 1
Perth, WA 1
Paris, Île-de-France 4
Ensenada, BCN 1
Vancouver, BC 1
Maynard, MA 1
Melun, Île-de-France 1
Brasília, DF 1
Houston, TX 1
London, England 1
Mexico City, CDMX 1
Georgetown, TX 1
Benton, IL 1
Des Moines, IA 1
Catania, Sicily 1
Spokane, WA 1
Milton, ON 1
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • davefuller
    Dave Fuller (@davefuller) reported

    @JeremyDBoreing @PrimeVideo I've read the books and enjoyed them tremendously. Had no idea that there was an adaptation. Maybe this will restore hope after the awful cluster F that was the WoT adaptation.

  • prmikes
    Mike Sheppard (@prmikes) reported

    Cannot sign in to @PrimeVideo I don’t have WhatsApp so chose sms. It then says Requested too many OTPs today. How? This is first time l have tried

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @Hero_OfThe_Day @PrimeVideo have the worst broadcast teams.

  • TennisMamba
    TennisMamba (@TennisMamba) reported

    @pavyg @PrimeVideo If I wasn’t going to be at the Cincy Open, I’d be taking the day off work for this!

  • mikepower1871
    Michael J Power (@mikepower1871) reported

    @AaronKuchma @AmazonMGMStudio @PrimeVideo The snowflakes are hiding gate related posts for many of their accounts. We turn up the heat and they melt. To see those hidden posts tap the three dots on the top level post then "View hidden replies". They can't let it be seen that the mighty Amazan may have made an error 😱

  • ansley_masters
    Ansley Masters (@ansley_masters) reported

    @SportsonPrime @PrimeVideo Terrible sound on this broadcast! The arena announcer is louder than the TV announcers

  • jonathanplumb
    Jonathan Plumb — Spokane Valley (@jonathanplumb) reported

    Really, @PrimeVideo? I started an episode of a show I began last night. I stopped it RIGHT AFTER the commercial break. Today, I hit play, and it resumed where I was (with no commercial), then hit rewind for 10 seconds just to refresh the exact spot where I was, and BLAM. A COMMERCIAL. Please fix this nonsense. It’s bad enough that you decided our PAID subscriptions suddenly needed commercials (which was NOT part of the original terms I signed up on), and can’t find out how to have more than 2 commercials we see, but then forcing those 2 down our throats unnecessarily is just ridiculous. If a video stream is BEYOND a commercial break, rewinding shouldn’t force us to watch the commercial again. ESPECIALLY FOR PAYING CUSTOMERS. And no, I won’t ever upgrade to remove the commercials because my original plan I’m still on never was supposed to have them, and I’m waiting impatiently for you to realize you screwed us regular customers (not that you care — screwing customers is apparently what you do best).

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

  • HookaHook13
    Avid Texans fan (@HookaHook13) reported

    @PrimeVideo just make it the same animated style as the cutscenes and have him do voice overs this isn’t even a complicated problem

  • filiynext
    emre (@filiynext) reported

    hey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6

  • satyayvs
    Satya Yerramilli (@satyayvs) reported

    @latasrinivasan @netflix @PrimeVideo Exactly the issue one faces when the platforms scamper behind big studios that churn out BS

  • doomer_wizard
    Doomscroll Wizard (@doomer_wizard) reported

    @PrimeVideo Yep, we can't believe you guys canceled the upcoming Stargate series. Fix this. #savestargate

  • VibeHigh369
    𝑪𝒉𝒓𝒊𝒔 👁️ (@VibeHigh369) reported

    @PrimeVideo Awful movie

  • pimslickens69
    Hotwheels Sisyphus (@pimslickens69) reported

    the way that @PrimeVideo handled good omens made sure I will never touch another amazon prime show for the rest of my life. just shameful and terrible writing.

  • Allyiscute1993
    DarlenelovesAlly!! (@Allyiscute1993) reported

    @PreviouslySerie @PrimeVideo No it hasn't. It's way too early don't you understand how TV shows work? If you get renewed it takes time to start up again it's not automatic. You have to write the scripts you have to cast new people if you want to and also it's Canada

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