Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Portland, OR 8
San Jose, CA 8
Houston, TX 7
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Birmingham, AL 4
Brisbane, QLD 3
Madison, WI 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheUrbanGay HIS other lover. (@TheUrbanGay) reported

    @stuckupya @PrimeVideo Beloved, in which Oprah Winfrey played in, was most as terrible.

  • PinkCancerian TJ 🌸 (@PinkCancerian) reported

    Abbabababaaa I felt as satisfied as I felt after watching ‘The Help’ movie. Go watch this on @PrimeVideo now! #TheGreatIndianKitchen

  • Savvy_Up2020 Georgette C (@Savvy_Up2020) reported

    @vincentdonofrio I need to see “Broken horses” I forgot about that movie. Looks like a good action one! Definitely renting it on @PrimeVideo

  • jaymo1978 James Martin (@jaymo1978) reported

    @HoltMcCallany @PrimeVideo Okay, spoke with Ryan and Dave day before yesterday, they said to circle back once we're fully set up. Working on that now (Circle of Confusion & Revelations are looking now!) Can I say you're open to considering? I've no doubt it would help us get everything lined up! 🙏

  • fahadtweets Fahad Ali Jami (@fahadtweets) reported

    @PrimeVideo Worst fkng show ever!

  • jpherndon91 julie paige (@jpherndon91) reported

    @stuckupya @PrimeVideo I’m pregnant with my first child and I cried the entire time, clutching him in my stomach. It was sickening and beyond disturbing. I understand they wanted us to see what Luck went through but... I’ll never forget that entire sequence for the rest of my life. It was awful...

  • k1ngofthetrap  | GHOST| (@k1ngofthetrap) reported

    @PrimeVideo I’m black and had 0 problems watching this I throughly enjoyed it y’all need to toughen up

  • CharleneJones_A Charlene Abena Jones (@CharleneJones_A) reported

    The amount of Black trauma movies on @netflix and even @PrimeVideo is getting very disturbing, are these the only stories being commissioned? Because there are some brilliant writers who I feel there work being overlooked, we want ease, lightness, laughter and normality!

  • Dawn_or_Nikki Dawn Chester (@Dawn_or_Nikki) reported

    Lazy Susan on Amazon Prime is horrible. @PrimeVideo Women don’t act like @SeanHayes depicts. You can not help but see a man trying to act like he thinks a woman acts. Might have been funnier if he was a Lazy Sean instead of Susan. The bed scenes are the worst not funny.

  • 91gayvodka franky²⁸ ♡‘s sof (@91gayvodka) reported

    so just because i live in germany i have to watch the 100 in german instead of english because it’s not available? @PrimeVideo fix that pls

  • katash_b Katash_b🇯🇲 (@katash_b) reported

    @PrimeVideo This series is terrible...Horrible depiction or whatever era your dumbass writers were trying to relived and fantasized about. Take this down! LET US BE IN PEACE. Damnnn

  • sandhu_gourav Gaurav Sandhu (@sandhu_gourav) reported from Central Coast, State of New South Wales

    Hi sir @FarOutAkhtar I am a huge admirer of your work and I love your movie Bhaag Milkha Bhaag. I live in Australia and I have tried all platforms where I could possibly find BMB but couldn’t find it. Please do something about it if possible. @PrimeVideo

  • jpherndon91 julie paige (@jpherndon91) reported

    @stuckupya @PrimeVideo I’m pregnant with my forst child and I cried the entire time, clutching time. It’s sickening and beyond disturbing. I understand they wanted us to see what Luck went through but... I’ll never forget that entire sequence for the rest of my life. It was awful...

  • Hiddenjewelki Hiddenjewelki💎 (@Hiddenjewelki) reported

    Whoever wrote “Them” is psycho af and really need a psych evaluation... like seriously need some help !!!! @PrimeVideo

  • mahathi_ramya Mahathi Ramya (@mahathi_ramya) reported

    @chakrireview @PrimeVideo So true, prime software dept has to work better for usability.

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