Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Chicago, IL 7
Atlanta, GA 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Denver, CO 5
Ashburn, VA 5
Perth, WA 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
New York City, NY 4
San Jose, CA 4
San Diego, CA 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3
Tampa, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • itizlui Dr Itiz ✈️ (@itizlui) reported

    @PrimeVideo hello the uhd on videos is not working anymore with the new ui on Xbox séries x

  • EngrAzhar6 Engr Azhar (@EngrAzhar6) reported

    anyone have @PrimeVideo login ? ....if u have then share me login and password ...I haven't access 😕 i am very thankful 🙏

  • LabGeekGirl 2/3rds-Vaxed LabGeek (@LabGeekGirl) reported

    @tweetsfromhere @PrimeVideo I watch on Apple TV & on that platform it can’t remember that I already watched something or correctly move to the next logical choice of episode. There’s no marking things as Unwatched. It’s a mess. I haven’t had problems with Netflix tho but Prime is definitely the worst.

  • dadasoraous J L (@dadasoraous) reported

    Damn you @JohnTheCho for making my eyes water watching🥹😢 #dontmakemego. Amazing work on it. @PrimeVideo

  • Danger_Snack98 Danielle Averia Smith (@Danger_Snack98) reported

    @PrimeVideo I know this is already on your radar because it’s got it’s own Reddit thread, but the broken subtitles on your platform make it impossible for deaf and HOH people to know what’s going on while watching shows🙃

  • szczurkryz kryzzz🐯🐀🛹 (@szczurkryz) reported

    @kajemacc @PrimeVideo FIX THIS PLEASE PLEASDEE I NEED TO WATCH I'M A PAPER GIRLS SUPER FAN I KNOW ENGLISH I DON'T NEED A DUB PLEASSEDD

  • zackgoldbergg zack goldberg (@zackgoldbergg) reported

    @PrimeVideo hey prime video wtf is this playback error!!!! I can’t watch The Godfather!

  • GutsDanson Ron Finger (@GutsDanson) reported

    @AdventuringMan @LOTRonPrime @PrimeVideo Diversity is great... and nobody had a problem until someone started talking about erasing Tolkien's work.

  • LabGeekGirl 2/3rds-Vaxed LabGeek (@LabGeekGirl) reported

    @SpuriousTuple @tweetsfromhere @PrimeVideo Omg that’s awful. It really shouldn’t be so hard.

  • 6thFairway Jeff Rogers (@6thFairway) reported

    Why does @PrimeVideo make it so hard to actually see your own list on their terrible UI?

  • JaySeaPea J (@JaySeaPea) reported

    Really hating the new iteration of @PrimeVideo app on Samsung tv. It's bloody awful - like it was designed by a visually impaired toddler. The icons are so large that you can only see 4 items at a time on a 55" tv. At least give us the option to reduce the size of them.

  • Sjah49825218 KSH (@Sjah49825218) reported

    @PopCrave @PrimeVideo Season 2 was awful they had it coming

  • Krhuff83 Keith R. Huff (@Krhuff83) reported

    @PrimeVideo Oh Amazon, just trying SO hard. Maybe if you wouldn't try so hard it wouldn't be an issue. All a bit performative for my taste.

  • Ronin16Dark Dark Ronin (@Ronin16Dark) reported

    @PrimeVideo I’m a simple man that is all I am nothing to the Power structrucre of man all I wanna do is work and pay my debts off ASAP

  • Vivia_Fry VivianFry (@Vivia_Fry) reported

    @jessicaalba @PrimeVideo Who will help me with advice?

Map Check Current Status