Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 7
Los Angeles, CA 7
Ashburn, VA 5
Atlanta, GA 5
Chicago, IL 4
Portland, OR 3
London, England 3
Orlando, FL 3
Miami, FL 3
Minneapolis, MN 3
Brisbane, QLD 3
Buena Park, CA 3
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Denver, CO 2
Madison, WI 2
Napa, CA 2
Perth, WA 2
Omaha, NE 2
Dallas, TX 2
Vancouver, BC 2
Seattle, WA 2
Needham, MA 2
Houston, TX 2
Motril, Andalucía 2
San Antonio, TX 1
Tipton, England 1
Raipur, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • he_who_is_i_am Eddie_ray (@he_who_is_i_am) reported

    @randallpp3 @PrimeVideo The video quality and text font certainly screens late '70s. But I literally said '70s or '80s what the hell are you arguing about.

  • baytobreaker79 City Softball 1972 (@baytobreaker79) reported

    @PrimeVideo look, Jack Ryan is not working on my TV. Have rebooted, Apple TV Device, my modem, my router and my TV! I deleted and readded the Amazon app and still, it starts and then goes to a looping white circle and then to all black. WTH?

  • Lor_Campo LoriCampos (@Lor_Campo) reported

    @madimonroe @PrimeVideo Who will help me with advice?

  • Manish11388 Manish 🇮🇳🇮🇳 (@Manish11388) reported

    @PrimeVideo Business Strategies Bad Worst Charging rent from Prime customers 🙄🙄 #badbusiness #cheated

  • EZ_Breesy Drew Dat (@EZ_Breesy) reported

    @DoubleWideCap @PrimeVideo Opposite has been true for me, the quality has been better than what I get with Comcast.

  • BhruguRamudu Bhargava (@BhruguRamudu) reported

    @RICHA_LAKHERA @ChitnisPurva #Pushpa didn't work in south because of a movie called #Rangasthalam The standards of Masculinity it set were very high.. even RRR can't touch it. Watch it if you can.. it's on Primevideo

  • SofiaNobody Sofia (@SofiaNobody) reported

    @PrimeVideo 2022 was terrible! The only thing I want to remember is the discovery of Warrior nun in November (better late than never). The show, the team and the fans deserve so much more! I'm very hopeful for 2023 #SaveWarriorNun

  • CarolinaGranjaV Carolina Granja (@CarolinaGranjaV) reported

    @PrimeVideo why can't I watch The Walking Dead after having paid the subscription to AMC+? Help!

  • Sil_lostinfilm Silvia Mariscal (@Sil_lostinfilm) reported

    @PrimeVideo The worst person in the world 🥰

  • ConanMcKegg Conan McKegg 🇺🇦🏳️‍🌈 (@ConanMcKegg) reported

    So I’m finally catching up with The One That Got Away on @PrimeVideo and while I love a lot about it, some of these contestants are awful people. Just some narcissistic individuals who treat others badly. Love isn’t a one way thing, folks.

  • whatstuartsays Stuart Forrest (@whatstuartsays) reported

    @VodafoneUK @PrimeVideo why if Netflix works on my tv Amazon doesn’t? Just comes up ‘something went wrong’! Hadn’t guessed that. I thought I paid for it to work. Fibre to the house and BT was better on copper.

  • ElsaFowl Evily (@ElsaFowl) reported

    @emthewilds @shoniistan Also you can still #SaveTheWilds, now that rings of boredom proved to be terrible @PrimeVideo

  • Leakdd2 Leakd (#1 Mcdonalds app user) (@Leakdd2) reported

    @PrimeVideo Jim halpert get back to work

  • DYoung2177 D Young (@DYoung2177) reported

    @ThePeripheralPV @PrimeVideo Why does it constantly glitch? Tried streaming and downloaded. Both are glitch af.

  • AdamN0_L Adam Noel (@AdamN0_L) reported

    @PrimeVideo Rings of Power was pretty good, unlike like that terrible LOTR knock-off you made.

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