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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmville, VA 1
Santa Clara, CA 2
Boerne, TX 1
Tulsa, OK 1
Cibolo, TX 1
New Braunfels, TX 1
Detroit, MI 2
Bayamón, Bayamón 1
Paris, Île-de-France 4
Miguel Hidalgo, CDMX 1
Des Moines, IA 1
Citrus Heights, CA 1
City of Shavano Park, TX 1
Phoenix, AZ 4
Sparks, NV 1
Minneapolis, MN 2
Gloucester, MA 1
Belleville, ON 1
Hillsboro, OR 1
Philadelphia, PA 2
Birmingham, AL 2
Fresno, CA 1
Boca Raton, FL 2
Calgary, AB 2
Las Vegas, NV 2
Miami, FL 2
Delavan, WI 1
Mount Holly, NJ 1
Camano, WA 1
Crestline, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo Turns out deleting cookies solves the problem for anyone else having the same problem

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • cameron3oe
    Cameron 3 Oceans (@cameron3oe) reported

    @PrimeVideo And it’s terrible.

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo Terrible service

  • amoots
    amber moots (@amoots) reported

    @MoreForYou_CLE That broadcast from him and that Candace chick was so terrible, I’m seriously contemplating whether I’ll ever watch another broadcast on @PrimeVideo again.

  • dieMaehms
    JE (@dieMaehms) reported

    @MeowSedai @PrimeVideo Contract issues. RoP was saved by a penalty fee, Amazon had to pay for every season less than five being made. And after they kissed Selke goodbye the guy taking over wanted to trash her legacy fantasy shows. They had true gold. Great storyline, perfect cast, huge world to explore an trashed it after its best season.

  • ComunDelMonton
    Solo otro más (@ComunDelMonton) reported

    @DiscussingFilm Sadly, a terrible show at the end. The only thing that @PrimeVideo needed was a good ending, and not even that good. Terrible season and terrible serie. Not recomended at all

  • Lukavitch086
    Luke Dorsch (@Lukavitch086) reported

    @GoodOmensPrime @PrimeVideo T h is is what happens when you don't work with Gaiman. Yall ruined this beautiful show

  • MichaelClimek
    MichaelClimek (@MichaelClimek) reported

    @PrimeVideo Sorry fam. Season 4 didn’t work for me, I didn’t bother to try Season 5.

  • vipeness
    VipeNess (@vipeness) reported

    @PrimeVideo Search isn't functioning within the app anymore; it just displays a blank screen when you click on it. I recently updated the app, but the search function remains broken. You also have to force the app to close too.

  • jrtyler44
    Jeffrey Tyler (@jrtyler44) reported

    @NBA @PrimeVideo the picture quality is ****. Do better!

  • clearrxd
    Clearr (@clearrxd) reported

    @TheMasterOfLuck @PrimeVideo Calling The Boys smaller than Invincible is wildly wrong but it actually makes this point even worse. Their biggest show got **** all budget to work with to the point that they can barely do anything per episode.

  • hopefulpatriot7
    thehopefulpatriot (@hopefulpatriot7) reported

    @PrimeVideo Most heinous series ever created. Evil awful soul violating garbage.

  • MAISILIVIA
    stefanie 𓏲ּ𝄢 (@MAISILIVIA) reported

    I NEED OFF CAMPUS SEASON 2 RIGHT NOW @PrimeVideo START TO WORK!!

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently changed my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had several films I had purchased and some boxsets. Im furious.

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