Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Hyderabad, TG 7
Atlanta, GA 6
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Pune, MH 6
San Jose, CA 5
Dallas, TX 4
Minneapolis, MN 4
Indianapolis, IN 4
Houston, TX 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
San Antonio, TX 3
Nashville, TN 3
Chicago, IL 3
Wake Forest, NC 3
Birmingham, AL 3
Peoria, AZ 3
Ashburn, VA 3
Paris, Île-de-France 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Edmonton, AB 2
Madison, WI 2
Denver, CO 2
Montclair, NJ 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Tarun79647604 Tarun (@Tarun79647604) reported

    I didn't get any price tag with that kurta I have a proof I made a video before unboxing that product please fix this as soon as possible and make sure about your delivery guys. #Amazon #AmazonPrime @PrimeVideo @amazonIN @JeffBezos #amazscam

  • geffenoswalt Thorn in Democrats side! (@geffenoswalt) reported

    @chrissteinplays @PrimeVideo I tried to get into it. I really did. Just seemed like work almost. I like shows that pull you in quick.

  • matty19910 Matty (@matty19910) reported

    Also, as I am on my soap box now, we have another "club captain" openly discussing leaving the club, possibly the worst time to hit bad form and now the club are pushing a PR exercise saying that the culture "isn't right". @PrimeVideo must piss themselves when they start filming

  • houLOSTguy Nathan Edwards (@houLOSTguy) reported

    Absolutely terrible that the #JamesBond movie catalog is available in it's entirety in the UK but not in the US... Come on @PrimeVideo let's make this right

  • shivamsemwal210 Shivam Semwal (@shivamsemwal210) reported

    @PrimeVideo @PrimeVideoIN How to changed the wrong mobile number from my prime account? I am unable to used my prime subscription because of wrong mobile number. Customer care services also not working.

  • baz_dale Baz Dale (@baz_dale) reported

    The lighting on @PrimeVideo new show #OuterRange might be the worst I’ve ever seen. It gave me a headache from straining my eyes. The show should come with a health warning at the start if the other episodes are the same.

  • merricksamantha Samantha Merrick (@merricksamantha) reported

    @whitmcmaster @PrimeVideo English dubs are the worst. I don’t know #Rec and want to know! I think Amazon has a subtitle feature like Netflix?

  • AGoldsmithEsq Anthony Goldsmith (@AGoldsmithEsq) reported

    @DearTheophania @PrimeVideo I like the idea but I can’t figure the timeline where that would work given when we know so far

  • viclyn529 Vic Lyn 🖤 (@viclyn529) reported

    @PrimeVideo Adjusting Fine tuning function on picture seems to help

  • Trumps112 Trumps#1 (@Trumps112) reported

    @loiseys @ThandiweNewton @PrimeVideo Your an idiot stop making everything about race people like you still think color is a issue the issue is within work on it and fix it.

  • viclyn529 Vic Lyn 🖤 (@viclyn529) reported

    @RaymondRussell7 @PrimeVideo I tried, it’s not an idiot problem

  • colemarie cole 🌻 🌻 🌻 (@colemarie) reported

    @eviebauer727 @cherylannh27 @PrimeVideo I have a 2 year old LG, and I didn't have to adjust anything. Lighting was perfect. I think people with super high end TV's had some issues. Amazon had a help desk answers for it, if you go to the site.

  • BrrRogers Vasecto Dzaddy (@BrrRogers) reported

    @PrimeVideo It's OK. The fakeness of the hole didn't help

  • bluucollarbro Mr. ShadeTree Philosopher (@bluucollarbro) reported

    @PrimeVideo Isn't that Kevin from work?

  • Cross__Walls LordeRiots (@Cross__Walls) reported

    @PrimeVideo United passions- the worst movie of all time!

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