Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Atlanta, GA 6
Denver, CO 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Ashburn, VA 5
New York City, NY 5
Perth, WA 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
San Jose, CA 4
San Diego, CA 3
St. Louis, MO 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • sakshuwu 𝗦𝗮𝗸 (@sakshuwu) reported

    @kushUGHraa @PrimeVideo I think I might crash if that’s okay w you?

  • Parkerbird David Parker (@Parkerbird) reported

    Dear @PrimeVideo the #TomorrowWar was so bad that I would like you to please credit my account two hours worth of hourly wages. It may have been a free movie but it was straight work to watch it.

  • 3oneeight Mayur G (@3oneeight) reported

    @AmazonHelp @amazonIN @PrimeVideo My Prime account expires today and not able to renew it. Help please

  • FRANXICAN -ZE FRENCHICAN- (@FRANXICAN) reported

    @MotorCityMiko @PrimeVideo Terrible.

  • SamuelTrainhog Samuel Warwick (@SamuelTrainhog) reported

    @AmazonHelp hello there I'm not have any issues. but I have a request for @PrimeVideo since you guys are liscences to the henson company I would like to see Jim Henson's Animal Jam added to prime video. Fans really wanna see it.

  • raven_wildchild Raven Wildchild (@raven_wildchild) reported

    @PrimeVideo @InvincibleHQ Manifestation follows the laws of physics. You want to manifest problems away, you have to resolve them. Pretending they don't exist makes them worse.

  • valentestyle tony valente (@valentestyle) reported

    @PrimeVideo pretty good movie. The only issue was the weapons were outdated. The future weapons were the same #$% I get up the street.

  • Parkerbird David Parker (@Parkerbird) reported

    Dear @PrimeVideo the Tomorrow War was so bad that I would like you to please credit my account two hours worth of hourly wages. It may have been a free movie but it was straight work to watch it.

  • squeezymcgee squoozles (@squeezymcgee) reported

    According to your forums, this has been a known issue since you started streaming it. How ridiculous. Have bought it from @PrimeVideo instead, who don't have an issue with the sound quality on conversion - and nobody sounds like a chipmunk.

  • JuanCR93_ Juan Manuel Quiros (@JuanCR93_) reported

    Tengo un problema con @PrimeVideoMX ¿me ayudan? I have a problem with @PrimeVideo can you help me?

  • Brendelbored Brendel (@Brendelbored) reported

    @PrimeVideo @prattprattpratt Gemini Man is legitimately one of the worst movies ever made

  • GetKeef #SPARSWars (@GetKeef) reported

    @PrimeVideo @A24 He get in trouble, or something?

  • Shandtr Sgt Jaeger 044 (@Shandtr) reported

    @PrimeVideo love the app, but could you please fix the genres I have Texas chainsaw massacre in comedy and others

  • bendymachine654 FlyingFlank (@bendymachine654) reported

    @Jonty_Quinn @PrimeVideo @InvincibleHQ Amber: I don’t care if you were in critical condition helping poor families I need you to help me pour soup

  • TonyaMoores4 Tonya (@TonyaMoores4) reported

    @mactoots @PrimeVideo I had movie box on my cell, but I only got the IPhone 6 and it won’t update to IOS 13😩😩They didn’t release the update for this model which I think is bull. 🤬 so I’m living without my Movie Apps which suck 💔 Got any suggestions of any new ones that may work on this phone?🤔

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