Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Brisbane, QLD 5
Chicago, IL 5
Atlanta, GA 5
Orlando, FL 5
Los Angeles, CA 5
Dallas, TX 4
Phoenix, AZ 4
Ashburn, VA 4
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Buena Park, CA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
Minneapolis, MN 3
London, England 3
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Jacksonville, FL 2
Austin, TX 2
San Francisco, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • amilcarpdl Amilcar Ponce de Leon (@amilcarpdl) reported

    I want to be transparent on this point. In the same way that many youtuber's criticize when a movie or show is woke I hope they recognize @PrimeVideo work with Samaritan.

  • Hayetathome Hayet (@Hayetathome) reported

    @PrimeVideo “These new replacement doll parts eyes work great. Thanks.”

  • HarshitBavishi Harshit Bavishi (@HarshitBavishi) reported

    @PrimeVideoIN @PrimeVideo you know that JRR Tolkien was inspired by Anglo-Saxon and Germanic mythology to create his now famous world of high fantasy, right? Then what were you thinking when you were making #RingsOfPower?? Pissing off fans didnt help #StarWars, did it now?

  • LabGeekGirl 2/3rds-Vaxed LabGeek (@LabGeekGirl) reported

    @SpuriousTuple @tweetsfromhere @PrimeVideo Omg that’s awful. It really shouldn’t be so hard.

  • EngrAzhar6 Engr Azhar (@EngrAzhar6) reported

    anyone have @PrimeVideo login ? ....if u have then share me login and password ...I haven't access 😕 i am very thankful 🙏

  • JanayKinney Sleater-Kinney's Black Daughter (@JanayKinney) reported

    @deckham @steviekayjay @PrimeVideo You are correct, I made an error. Different league*. The ***** League. And again this is apparent in the trailer.

  • m10_l10 Marina (@m10_l10) reported

    @PrimeVideo When you’re so over doing college work

  • Alan95me Alan (@Alan95me) reported

    @LOTRonPrime @PrimeVideo I don’t feel The lord of the rings vibes not even close. This doesn’t even give The Hobbit vibes. This more like game of thrones like someone said in the comments. I also like many others think this is a joke compared to Tolkiens work.

  • LabGeekGirl 2/3rds-Vaxed LabGeek (@LabGeekGirl) reported

    @tweetsfromhere @PrimeVideo I watch on Apple TV & on that platform it can’t remember that I already watched something or correctly move to the next logical choice of episode. There’s no marking things as Unwatched. It’s a mess. I haven’t had problems with Netflix tho but Prime is definitely the worst.

  • GutsDanson Ron Finger (@GutsDanson) reported

    @AdventuringMan @LOTRonPrime @PrimeVideo Diversity is great... and nobody had a problem until someone started talking about erasing Tolkien's work.

  • _lmperator Aniket (@_lmperator) reported

    why does hd video not work for me on chrome but it works on the app lmao @PrimeVideo

  • b77805829 Barbee (@b77805829) reported

    @PrimeVideo Why are you offering Freevee shows with ads? Freevee cuts important parts of movies & shows. Better not to watch than see a badly chopped up movie that makes no sense. Please remove this awful service.

  • i8paste Rhymes with Pants 🇺🇦 (@i8paste) reported

    @kellylynch just saw the Oyler House doc on @PrimeVideo. Mr Oyler seemed like a lovely man. Any other stories you have of that house? Not sure if you still live there or not. Also, any orgs or suggestions on ways I could help preserve these historical homes?

  • danparkins9 Daniel 🇨🇦 🇩🇪 (@danparkins9) reported

    Yo @PrimeVideo trying to watch fear the walking dead season 7 ep 12 but says unavailable???? Help

  • Yaduvancykapil Kapil Yadav (@Yaduvancykapil) reported

    Hi there, I have recharged my @airtelindia prepaid today with 699/- pack which comes with 2 months @PrimeVideo subscription. And I'm unable to use prime in Amazon. It's not first time when I'm facing this issue.contacted both of you via customer support but it's didn't resolved.

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