Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 5
New York City, NY 5
London, England 5
Houston, TX 4
Portland, OR 3
Toronto, ON 3
Phoenix, AZ 3
Irving, TX 3
Bengaluru, KA 3
Seattle, WA 3
Oklahoma City, OK 3
Los Angeles, CA 3
Chicago, IL 3
Grimsby, England 2
Paris, Île-de-France 2
San Antonio, TX 2
Manchester, England 2
Waterford, MI 2
Preston, England 2
Salt Lake City, UT 2
Hackney, England 2
Corona, CA 2
Markham, ON 2
Mountain View, CA 2
Las Vegas, NV 2
San Francisco, CA 2
Victoria, BC 2
Cypress, TX 2
Roanoke, VA 2
Brookfield, WI 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ThemanRana rana theman (@ThemanRana) reported

    @PrimeVideo @IsmaelC_C The worst actress of any generation

  • JoeyCee11 Joey Cee (@JoeyCee11) reported

    @LOTRonPrime @PrimeVideo I used to value Amazon Prime as a necessity in life....ROP has proven me wrong and now I question the quality of anything related to Prime. Besos, you suck.

  • HelpsBrenda Brenda K. Helps (@HelpsBrenda) reported

    @PrimeVideo @ElsieKFisher @PrimeVideo, not only was your customer service not helpful, they actually made my problem worse! CONTACT ME!

  • XRPMoonBagz JayJay (@XRPMoonBagz) reported

    @PrimeVideo how do I watch the other NFL game if only one is being offered? Help me out!? Where my Broncos at in TX?

  • Morgan_MH Morgan MD (@Morgan_MH) reported

    Nevermind, the English subtitles do not work at all 😭😭 @PrimeVideo FIX THIS

  • dapraZa Ca Va (@dapraZa) reported

    @primevideouk Will @PrimeVideo please fix the glitch issue on prime that keeps kicking me out of my shows but will play Cliffords Puppy days with no issues 😠 #fixit #itsbeenamonthnow #justwantmymoneysworth

  • mrandamiller517 Miranda Miller (@mrandamiller517) reported

    @Alex_Shillo @PrimeVideo I left a comment in hopes it would make the get the hint, doubt it would help. But I tried.

  • hyperguyver2 Hyperguyver 🇺🇸 (@hyperguyver2) reported

    @LOTRonPrime @PrimeVideo This show is hot trash that insults Tolkien with every moment it's on screen. If you watch this garbage you are the problem with modern entertainment

  • kfeyyazz Feyyaz (@kfeyyazz) reported

    @AmazonStudios @PrimeVideo i can't believe, how could it be the worst scenario ever with this wonderful Tolkiens universe. You should fired all writers if you won't you will win the trash series Oscar's

  • JvdasBerra Jvdas Berra (@JvdasBerra) reported

    @LOTRonPrime @PrimeVideo What an abomination of show you have made. Terrible script, terrible acting, terrible deformations to Tolkiens universe. At the end no one will remember this parody of the #LOTR you have created and you know it. 👎🏼👎🏼👎🏼

  • VeganTom Thomas Stadlauer (@VeganTom) reported

    @LOTRonPrime @PrimeVideo that poster looks like a LOTR parody. TROP is so awful.

  • Jemo009 J. Rafell (@Jemo009) reported

    @PrimeVideo says that the first #InterviewWithTheVampire episode is free but it doesn’t let me access it. Help!

  • HelpsBrenda Brenda K. Helps (@HelpsBrenda) reported

    @PrimeVideo @PrimeVideo, not only was your customer service not helpful, they actually made my problem worse! CONTACT ME!

  • KillianAriel24 Killian_Ariel (@KillianAriel24) reported

    @LOTRonPrime @PrimeVideo Terrible plot, terrible cast, terrible performances and a huge budget. This show is the biggest lie of all time.

  • TrueFontaine Michael Fontaine (@TrueFontaine) reported

    @BandB_CBS @CBSDaytime @PrimeVideo Having trouble viewing B&B on FIRETV . . . .BB GOES JUST TO season 35. Anyone else???

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