Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 11 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Houston, TX | 7 |
| Atlanta, GA | 7 |
| Los Angeles, CA | 7 |
| Minneapolis, MN | 7 |
| Orlando, FL | 6 |
| Seattle, WA | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Dallas, TX | 5 |
| Las Vegas, NV | 5 |
| Sydney, NSW | 4 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Indianapolis, IN | 4 |
| Birmingham, AL | 4 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Big Time, MBA
(@Trahar8) reported
@PrimeVideo your video is ahead of the sound. I thought I had drunk too much. Fix this
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Hunter
(@HunterTheWalrus) reported
@PrimeVideo @NFLonPrime Fix the stream. The quality is awful. I haven't had any trouble live streaming with any other apps so don't even try and tell me that.
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Dawn ☀️
(@dhiggins0328) reported
@TammyMatheney @PrimeVideo Did you get it to work? I don't believe I have platinum & I'm able to stream it.
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Dro
(@Blac6kywalker) reported
@PrimeVideo @chargers @Chiefs Feed keeps refocusing and pausing. Awful!
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Bracton Thoma
(@bractoniv) reported
Am I the only one who can’t get @PrimeVideo to work on an @AppleTV
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Mel 🦬❤️💙🏈💛💙🏒
(@Melkaz1283) reported
@BillsMafiaEP @PrimeVideo I’m not having that issue, but have seen other complain about their stream.
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JungleJim
(@JimEdsall) reported
@PrimeVideo this is terrible. Picture and words streaming is so off its like a 1970s Asian karate movie. This sucks.
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Brandon Moseley
(@brandon_moseley) reported
Great start for @PrimeVideo - can’t get app to work to watch the @NFL. Wouldn’t have this issue if the game was on broadcast. 🙄 #NFL #Amazon
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John Yarbrough
(@airborneone1990) reported
@NFLonPrime @PrimeVideo Fix your sound I shouldn’t have to turn My volume up to 30 to hear
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invain
(@zaynnboy) reported
@PrimeVideo @NFLonPrime why did u delete shutter island from prime video(tr) ?? u broke my heart guys. we'll watch in twitch stream with 20k viewers. So would u help us and bring it back? Until tomarrow pleaee
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Zac O
(@Z_Oelrich) reported
@PrimeVideo horribly quality broadcast, lags
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Matt B
(@hokiecar) reported
@PrimeVideo @chargers @Chiefs You app won’t load…Known issue?
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D Gen Lifestyle
(@WhiteSo39493530) reported
@NFTayla @PrimeVideo @NFL Yea this quality is dog ****
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P. Micheal Schneider
(@BossTeamSLF) reported
@PrimeVideo Fix Al Michael’s sound…something is wrong with his microphone
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tigga1369 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
(@tigga1369) reported
@PrimeVideo @chargers @Chiefs First night and already terrible audio
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