Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 8
Chicago, IL 7
Seattle, WA 6
Minneapolis, MN 6
Atlanta, GA 6
Ashburn, VA 5
Bengaluru, KA 5
Houston, TX 5
Portland, OR 4
San Antonio, TX 4
Dallas, TX 4
Wake Forest, NC 4
Salt Lake City, UT 4
Denver, CO 4
Los Angeles, CA 4
Phoenix, AZ 4
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Indianapolis, IN 4
Melbourne, VIC 4
Chennai, TN 3
San Diego, CA 3
Tampa, FL 3
Frederick, MD 3
Toronto, ON 3
Nashville, TN 3
Birmingham, AL 3
Peoria, AZ 3
Clinton Corners, NY 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • hitesh_htgm Hitesh Mittal (Htgm) (@hitesh_htgm) reported from New Delhi, National Capital Territory of Delhi

    @PrimeVideo I want some help

  • andresbustos Andrés Bustos (@andresbustos) reported

    @Kanelus @PrimeVideo Same problem here. :(

  • GRaphael154 G. Raphael (@GRaphael154) reported

    @JonahPlatt @PrimeVideo @JeffBezos Removing it will not solve/avoid the problem, it will simply drive such opinions “underground” as they have been now for some time. We are witnessing the surfacing of beliefs that are widely held, as it becomes obvious how common they are they will become more “acceptable” too

  • FcoEnriquePerez 0x5469746F (@FcoEnriquePerez) reported

    @ChloeGMoretz @ThePeripheralPV @PrimeVideo This series is what has me waiting for every Friday now, is not even the weekend anymore, that much I'm freaking loving it 🤌 Looking forward to get out of work just to watch it! 🙌

  • alarrielife Faith In Jerr's Future²⁸ (@alarrielife) reported

    EXCUSE ME @PrimeVideo WHY ISNT MY POLICEMAN AVAILABLE EVERYWHERE?? JENNIFER?? EXCUSE ME?? PLEASE FIX IT.

  • OBryanBren Brendan O'Bryan (@OBryanBren) reported

    @DumpsterDiveFF @PrimeVideo I haven't had an issue, but I have only been watching on my tablet. Seems like they're all over the customer service though! haha

  • xsasix freckles n dimples (@xsasix) reported

    @HSHQ @UpdateHLD @PrimeVideo I’ve not watched this yet , I’m going to in a little while … there is so much you could of done to support this film and there’s so many people that can relate to the story , I just feel like you could of done more to help with that. I’m rubbish with words but yeah , a Shame

  • 50ShadesofMags Mags is waiting for My Policeman. (@50ShadesofMags) reported

    It's 12:12 in the afternoon and #MyPoliceman is still not available on my @PrimeVideo Anyone else in Europe is having this problem please because my anxiety is kicking my bum now.

  • USSIndianapolis Jim (@USSIndianapolis) reported

    @AmazonHelp No. It doesn’t help. It does show me that Amazon is trying to squeeze every dime out of their customers. Some pointy head thought this would be a great idea. Take away the the music service that was part of the Prime membership and try to get more 💰. What next, @PrimeVideo ?

  • cpives2008 Chris Ives (@cpives2008) reported

    @PrimeVideo Enjoying this so far, BUT Charlotte Riley's English accent is terrible. Yes, I know she's British, but that just makes it worse!

  • UXWritingPro UXWriting-Tagline-Services (@UXWritingPro) reported

    @PrimeVideo @amazonIN problem in streaming movies on my TV.

  • hitesh_htgm Hitesh Mittal (Htgm) (@hitesh_htgm) reported from New Delhi, National Capital Territory of Delhi

    @PrimeVideo I want some help anyone can??

  • mariiwxlls out of mari's system (@mariiwxlls) reported

    @HSHQ @PrimeVideo THE ENDING LEFT ME EVEN MORE BROKEN HARRY

  • angeltidenjh erin !! (@angeltidenjh) reported

    @HSHQ @PrimeVideo yes watching it tonight after work like i PLABBED

  • falling_ashton K🫧 (@falling_ashton) reported

    @HSHQ @PrimeVideo am i gonna watch it before work and bawl my eyes out? yes

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