Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Orlando, FL 6
Phoenix, AZ 5
Ashburn, VA 5
Atlanta, GA 5
Denver, CO 4
Chicago, IL 3
Dallas, TX 3
London, England 3
Brisbane, QLD 3
Buena Park, CA 3
Winston-Salem, NC 2
Raleigh, NC 2
Monterrey, NLE 2
Birmingham, AL 2
New York City, NY 2
Tampa, FL 2
St. Louis, MO 2
Columbus, OH 2
Austin, TX 2
San Antonio, TX 2
Wylie, TX 2
Nottingham, England 2
Minneapolis, MN 2
Endicott, NY 2
Angier, NC 2
Miami, FL 2
Stone Mountain, GA 2
Montréal, QC 2
Omaha, NE 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BIGSHOT26061054 BIGSHOT (@BIGSHOT26061054) reported

    @amazonmusic @kanebrown @PrimeVideo Your app is ****. Wont work

  • Paula07219829 Paula (@Paula07219829) reported

    @dailycolinmorg @PrimeVideo I have to finish work first.😔 Going to be a good evening 🥰

  • Gambit9 Greg (@Gambit9) reported

    @amazonmusic @kanebrown @PrimeVideo Fix Amazon music before tweeting

  • SandyMalpotra Sandy Malpotra (@SandyMalpotra) reported

    Prime video Crashed #PrimeVideo i am unable to sign in to the app. Facing the issue since 2-3 days. There is some technical issue. #PrimeVideo

  • billycupcake201 Billy (@billycupcake201) reported

    @peacock just FYI on iPhone there’s been a glitch for a while now where the app keeps randomly switching to the next episode throughout a show. Am having to buy a show on @PrimeVideo since the Peacock app is dysfunctional 😭 #streaming #NBC #boo

  • SandyMalpotra Sandy Malpotra (@SandyMalpotra) reported

    @PrimeVideo unable to sign in help me

  • WesMorrison8 ☮️Wes Morrison (@WesMorrison8) reported

    @K_Eckermann @PrimeVideo Already been canceled. And deservedly do. It was awful.

  • dolunaylady Parongrong (@dolunaylady) reported

    @kdramanubie @PrimeVideo Same @primevideosg ( I wonder why there is no Indonesian primevideo), somehow I’ve never had this issue with VIU, IQIYI, WETV , Disney+ whatsoever for ongoing drama. What a bad editing.

  • CherylM50784435 Cheryl Quartermaine (@CherylM50784435) reported

    @PrimeVideo @HSHQ @Harry_Styles This movie broke my heart. Beautifully filmed. Psychologically challenging. Those times. I told my husband that even had I found myself in Marion’s innocent confused jealous shoes, I’d hope that I wouldn’t have made the cruel choice she made knowing the terrible consequences.

  • gwhet Garrett Whetstone (@gwhet) reported

    @PrimeVideo wtf am I Watching right now ? This is the worst pregame bologna I've ever seen in my life. If I wanted to hear from BLM I'd turn on the NBA.

  • HankWhen Pure_American_All_Hank (@HankWhen) reported

    @ThePeripheralPV @PrimeVideo Your poor director of photography: BEST quality feature film level camera/lighting in a B movie serial ever. B movie direction, writing and ALREADY #JumpedTheShark. I mean "mama slept through the whole thing" in E2 was the end for me. Not every shot is a glamour pageant btw.

  • sailorcapmoon_ notme (@sailorcapmoon_) reported

    @PrimeVideo I see the new episode of RHoSLC but there’s no play button next to it!!!!! Help me please

  • BearsFan1105 Bears Keyboard Warrior (@BearsFan1105) reported

    @SmoothJohnny5 @PrimeVideo Did this ever get fixed? I'm having this issue and I'm deaf

  • oleivarrudi 🐱ri-Warui (@oleivarrudi) reported

    Yo @PrimeVideo the norwegian subtitles (the only subtitles available in norway for this film) for the portugese movie "cuerdas"/"ropes" are wrong, making the movie unwatchable here for anyone who doesn't speak portugese, should probably fix that

  • MarkMSweetwood MarkMSweetwood (@MarkMSweetwood) reported

    Somehow, every week, @MoneyLynch is able to pull off the worst segment in the worst @NFL pre-game show. @PrimeVideo. #thursdaynightfootball

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