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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 9
Bellingham, WA 1
Denver, CO 6
Birmingham, AL 3
Los Angeles, CA 6
Geneva, AL 1
Philadelphia, PA 4
Lake Mary, FL 1
Lakeville, MN 1
London, England 6
Buckley, MI 1
Sumter, SC 1
Marengo, OH 1
Washington, D.C., DC 2
Suitland, MD 1
Harleysville, PA 1
Florence, Tuscany 1
Strasbourg, ACAL 1
Ashburn, VA 3
Melbourne, VIC 7
Utsunomiya, Tochigi 1
Sydney, NSW 10
Chicago, IL 6
Versailles, Île-de-France 1
Aurora, CO 1
Nice, Provence-Alpes-Côte d'Azur 1
Township of Evan, KS 17
Canberra, ACT 2
Helsinki, Uusimaa 1
McLean, VA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ScorchinSuns
    All Hail Kyle Busch (@ScorchinSuns) reported

    @ScottDavid45 @GarrettSmithley @PrimeVideo That’s called your dial up internet needs an update. I was watching the race in 4k. No issues.

  • grahame_parker
    More Rust Than Charm 🏳️‍🌈 (@grahame_parker) reported

    @PrimeVideo Could you acknowledge the issues people are having trying to play the Noir Version on the Fire Stick please? There is NO option..

  • katwife
    Kathy Van Duzer, M.A. (@katwife) reported

    @PrimeVideo your ads have really gotten out of hand! Worst than cable! We pay for streaming not so you can make a gazillion dollars on top of our monthly subscriptions. #poorprogramming #noads

  • TheMovieMan17
    Tim Meyers 🎥 (@TheMovieMan17) reported

    @AmazonMGMStudio @PrimeVideo - Has going for broad appeal for modern audiences worked for Star Trek or Doctor Who? The 2 longest running sci-fi shows? No? Star Wars? No? Then why do you think alienating the fanbase to make Stargate for modern audiences will work for you?

  • jasonkennedy_UK
    Jason Kennedy (@jasonkennedy_UK) reported

    @PrimeVideo Had the opportunity to create a good show but used the wrong actor. Terrible casting. Cage is too old for action films.

  • irie_inc
    irie_ (@irie_inc) reported

    @PrimeVideo Multi billion company and doesn’t have a ******* quality control department. Fix the damn color option.

  • TigerBallerAU
    Tiger Baller (@TigerBallerAU) reported

    @PrimeVideo Show is awful

  • starrygalx1s
    deanalliecat66 (@starrygalx1s) reported

    @tryquinn got their baby's back from @PrimeVideo post just from an hour ago. Help 😭😭

  • AMilliron42
    Al Milliron (@AMilliron42) reported

    @Gwinnett_wit @JiltedValkyrie @PrimeVideo Just cause you can't see where to go, doesn't mean real imaginative fans can't. Not to mention natural progress in the story. And fixing flaws from past shows. Maybe fix the furlings that only ever appear as a spoof episode? Oh you can't think of where to go. Hmm.

  • DestinyCaptain
    DestinyCaptain - Human of Earth (@DestinyCaptain) reported

    @ThatChrisGore @The_Epic_Mike Wish I could have watched it in Black and White. But @PrimeVideo botched it in the App. Some users can see it either way. Others can’t. The default IS NOT the Black and White version as it should be. The default version is color. Some are able to work around it. I wasn’t.

  • jurasskick
    Jurasskick (@jurasskick) reported

    @FilmLadd @PrimeVideo @AmazonMGMStudio I cancelled after they blew a billion dollars to **** all over Tolkien and wanted me to watch commercials for the pleasure. I'm not sure they can work hard enough to bring me back.

  • JackDurden2020
    Jack Durden (@JackDurden2020) reported

    @PrimeVideo Awful. And I love Nicolas Cage.

  • LePaul232301
    Lloyd588 (@LePaul232301) reported

    @PrimeVideo Can you have any more ****** commercials when a crash happens?

  • withcharm12
    Gale (@withcharm12) reported

    Bezos laying off Americans for lazy and inept Jeets is precisely why @primevideo is down and not working. Way to go loser

  • sithjinchuriki
    FireLord Ogun (@sithjinchuriki) reported

    @PrimeVideo has done a god awful job with allowing you to watch spider noir in black and white on your fire stick. Why do I only get the options via mobile app.

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