Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Minneapolis, MN 7
Denver, CO 7
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Indianapolis, IN 6
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Dallas, TX 4
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3
Salt Lake City, UT 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • kofender Michael Kape 🏳️‍🌈 (@kofender) reported

    @Cinderella @PrimeVideo An overall misfire. The idea was right. The cast tried hard. But oh that script and that awful musical score. General consensus is dreadful.

  • 101PercentNerd TayTay (@101PercentNerd) reported

    @PrimeVideo Why does the Prime app stop playing whenever an add starts if it’s in Picture-in-picture mode? Is there a way I can fix it?

  • KRiderFaiz RideRFaiz (@KRiderFaiz) reported

    @X42750391 @Cinderella @PrimeVideo I suggest taking a nap, generally more quality sleep, it helps with sickness and tiring lifestyle.

  • Prof_PowerPlay Prof. Power Play (@Prof_PowerPlay) reported

    @SilentMelody35 @PrimeVideo I mean even when it's not table scraps, some are garbage and people just defend it. Captain Marvel and Avatar: Legend of Korra had *awful* female protagonists, but people keep defending them

  • KRiderFaiz RideRFaiz (@KRiderFaiz) reported

    @Sensus_Fidelium @Cinderella @PrimeVideo This is just an awful movie, none of the things you mentioned are the problem, you could have just pointed out the cinematography and acting, it’s not that deep. You’re using your twitter account wrong.

  • lordjakewest Jake West (@lordjakewest) reported

    @jmp740 @TheWheelOfTime @PrimeVideo They all wear a shawl with whatever their Ajah is, but whatever color dress they want. The more hardcore Aes Sedai (usually Red) occasionally wear all matching dresses. That was my biggest problem with the trailer - everyone’s very cute, matchy, color by numbers costumes.

  • CharlieOh16 Charlie Oh (@CharlieOh16) reported

    @Camila_Cabello @Cinderella @PrimeVideo Worst thing I ever saw. So embarrassing

  • Eli74599 Eli (@Eli74599) reported

    @Sawyer68 @Marsupial_Gamer @PrimeVideo Problem?!

  • gogzkerr gogzy (@gogzkerr) reported

    @PrimeVideo Nothing at all. Stop rebooting movies and make something original. Most reboots are terrible, regardless if its an "all female" or not.

  • Nouryia72 Domi 🇨🇦 (@Nouryia72) reported

    @PrimeVideo None. Please stop pushing this stupid agenda...those movies are all terrible. Maybe try an original story?

  • thecascott Chris A Scott (@thecascott) reported

    @Sawyer68 @Marsupial_Gamer @PrimeVideo Why is that a problem?

  • Clear_Critique Clear Critique (@Clear_Critique) reported

    @Cinderella @PrimeVideo It's awful.

  • rhyswebster1693 Rhys 👨‍🔧 (@rhyswebster1693) reported

    @AmazonHelp @PrimeVideo Good afternoon, I’ve just gone through my credit card payments and my current account details. Turns out you guys have been charging me double for quite a while. I’d like help with this please and also a refund issued. This is for prime.

  • LeonWoolnough Leon Woolnough (@LeonWoolnough) reported

    If you need your sport fix tonight, make sure to put @PrimeVideo on and support @EmmaRaducanu in the 4th round of #USOpen ! Starts shortly

  • Kamen_Galaxy Kamen (@Kamen_Galaxy) reported

    @Sawyer68 @Marsupial_Gamer @PrimeVideo >muscles are a problem maybe for your gym-fearing ***

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