Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Chicago, IL 10
Minneapolis, MN 9
Houston, TX 8
Portland, OR 8
San Jose, CA 8
Ashburn, VA 7
New York City, NY 7
Denver, CO 7
Atlanta, GA 7
Indianapolis, IN 6
Birmingham, AL 6
Seattle, WA 6
Los Angeles, CA 5
Sydney, NSW 5
Omaha, NE 4
Miami, FL 4
Milwaukee, WI 4
Las Vegas, NV 4
Dallas, TX 4
Orlando, FL 4
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Mumbai, MH 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • PDdadworksports Paul (@PDdadworksports) reported

    @AdamSchefter Not sure which is worse, the scoring or the video quality on @PrimeVideo

  • DrGridiron_MD Doctor Gridiron (@DrGridiron_MD) reported

    My @PrimeVideo is refusing to work, even the app has had enough of these #TNF #TNFonPrime games.

  • Jonnyc40 JC#40 (@Jonnyc40) reported

    @PrimeVideo Please fix the glitching issues in the game. 👎👎 SMH!!! Come on Man!!!!

  • LayneStapel Layne Stapel (@LayneStapel) reported

    @PrimeVideo your coverage of NFL football is terrible.

  • ChasThompson1 Charles Thompson (@ChasThompson1) reported

    Old problem with @NFL is its inconsistency. No offense to @ChicagoBears fans, but that TD catch sure seemed double-clutched to me. I can't believe it was upheld, and I can't believe @PrimeVideo didn't give us more looks at it.

  • xxKotze kotze (@xxKotze) reported

    @PrimeVideo you ruined the TNF game.. miserable quality on your streams

  • mbrickel Marc B. (@mbrickel) reported

    I have an @amazon fire stick watching @PrimeVideo Football and not only is quality below expectations and below cable quality, it also seems to take 10 button pushes just to click to start the broadcast. It’s a horrendous way to watch football. #BeBetter

  • AdamConks Chaunceaser (@AdamConks) reported

    @BoolinSports Horrible camera work @PrimeVideo

  • carrdamon wink “the don” martindale (@carrdamon) reported

    @PrimeVideo is the absolute worst option when it comes to watching nfl games. why in a no huddle situation are you cutting to a replay? and then i miss literally more than half of a TD play? i honestly cant stand thursday not football anymore and its literally only bc of prime

  • CBrandAtty brand c. (@CBrandAtty) reported

    @NFL @PrimeVideo NFL, Amazon is going to file a class action lawsuit against you on behalf of all viewers for IIED (Intentional Infliction of Emotional Distress). What a terrible, terrible prime time game. @NFLonPrime #TNFonPrime #TNF

  • William46676045 William Wright (@William46676045) reported from Athens, Georgia

    I'm glad that I'm not watching this Commanders vs Bears terrible game because I'm hearing the score through @SportsGridTV In Game Live. @PrimeVideo having two straight inept Thursday nights meaning Colts-Broncos and now this game ugh.

  • tjandg Ti❌ - GoBucks (@tjandg) reported

    @MattyNort1 @PrimeVideo Smh. It was awful. The literally were running the replay during the only exciting play of the entire game.

  • dustygreenz RetailGreenMachine (@dustygreenz) reported

    @PrimeVideo @ChicagoBears @NFLonPrime Picture and audio is the absolute worst. How can Amazon suck at this so much?

  • smitenick Nick Wyllie (@smitenick) reported

    @PrimeVideo @NFL Please give Thursday Night Football back to the cable networks. Video clipping, audio out of sync, partial replays. It’s terrible.

  • NJCle85 nj (@NJCle85) reported

    Primes GUI is just terrible. The FF function is basically not functional. Be better @PrimeVideo

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