Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Ashburn, VA 7
Phoenix, AZ 6
Atlanta, GA 5
Minneapolis, MN 3
Dallas, TX 3
Denver, CO 3
Chicago, IL 3
London, England 3
Orlando, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Endicott, NY 2
Angier, NC 2
Miami, FL 2
Stone Mountain, GA 2
Montréal, QC 2
Omaha, NE 2
Vancouver, BC 2
Houston, TX 2
New Delhi, NCT 2
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Portland, OR 2
Madison, WI 2
Napa, CA 2
Perth, WA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • shmobray s ✨ (@shmobray) reported

    Am not being funny but emmerdale and Corrie haven’t been uploaded onto the itv hub on Amazon prime and I’m literally livid @PrimeVideo pls help a sad gal and get the soaps uploaded x

  • vajraesh Ekashrungi (@vajraesh) reported

    @GemsOfBollywood @PrimeVideo @TheBoysTV Sir it should b sacred symbol not scared symbol , this mocking video Wil get them good publicity earn High TRP n in the end they just issue soft apology v forget everything ,they r on to next mock

  • toffeeboy_30 Ian (@toffeeboy_30) reported

    @PrimeVideo hi. I complained a few months back about my amazon prime keep buffering I have done all the troubleshooting you told me to do and it keeps buffering and going off. It does not happen to Any of my other technology just amazon prime. Hope you u can help. Thanks

  • baking_takes Baking Hot Takes (@baking_takes) reported

    Not a hot take, but @PrimeVideo has the worst UI I've ever used. They know this and don't do anything about it. #changeprimevideo

  • kgauck Karen Gauck (@kgauck) reported

    @therealKripke @PrimeVideo @SPTV Since Jensen has said more than once that all he was wearing on his first day of work was a sock, we know.

  • DebbieBlackma14 Debbie Blackman (@DebbieBlackma14) reported

    @AmazonHelp Thank you for your quick reply. It does say #StuttgartOpen on the list you sent but the event doesn't appear on the @PrimeVideo to watch. Is there a problem? #ATPStuttgart #BOSSOPEN @AmazonUK

  • YogeshLal15 Yogesh Lal (@YogeshLal15) reported

    @PrimeVideo Best video quality is as best as 240p in old multimedia phones!! @amazon @JeffBezos why don't you guys try to upgrade ott experience?

  • zitazutic Zita Žutić Koňák (@zitazutic) reported from Hackney, England

    @PrimeVideo I have an active Starzplay subscription yet I cannot continue watching Outlander and Station 11 as “video is currently unavailable”. Please help!

  • uzairpandith Mohammad Uzair (@uzairpandith) reported

    @Airtel_Presence @PrimeVideo isn't working on Airtel Fiber; similar issue reported for other apps/ platforms by other users! Customer Care of Airtel saying that this is due to order by @TRAI. Kindly clarify as we've seen no such order from govt.

  • sksraidas2021 No. 1 #SJSharks fan (@sksraidas2021) reported

    @TVcody @PrimeVideo I woke up at 3:30 in the morning drove down Folsom Boulevard at 4 o’clock in the morning to start work at five in the morning

  • 11122X Bim (@11122X) reported

    @TheBoysTV @antonystarr Wouldn't be a problem if you released the entire season in bulk. Was that your idea or did @PrimeVideo want you to spead it out in order to gain extra subscription costs?

  • Prince410614992 Prince (@Prince410614992) reported

    179 ka Recharge me technical issue ho raha hai @amazonIN @PrimeVideo

  • Zenthea7Out Zea🍒🏳️‍🌈 (@Zenthea7Out) reported

    @PrimeVideo The app is down and I cant see subtitles FIX IT

  • hanlonj101 jph1038 (@hanlonj101) reported

    @kathleenmadigan @williamorbinson @PrimeVideo Will this help me stop singing ‘Kathleeeeeen Maaaadigan’ at random moments in my life?

  • emeatyard1 Elizabeth Meatyard (@emeatyard1) reported

    @PrimeVideo says you are covering @atptour stuttgart open ? Can’t see it … help!

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