Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Seattle, WA 4
New York City, NY 4
Los Angeles, CA 4
Toronto, ON 3
Bengaluru, KA 3
Houston, TX 3
Oklahoma City, OK 3
Dallas, TX 3
Portland, OR 3
Phoenix, AZ 3
Chicago, IL 3
Orlando, FL 3
Delhi, NCT 3
Manchester, England 2
Waterford, MI 2
Preston, England 2
Salt Lake City, UT 2
Hackney, England 2
Corona, CA 2
Markham, ON 2
Mountain View, CA 2
Las Vegas, NV 2
San Francisco, CA 2
Victoria, BC 2
Adelaide, SA 2
Cypress, TX 2
Roanoke, VA 2
Charlotte, NC 2
Brookfield, WI 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • mullen_kj KJMullen (@mullen_kj) reported

    Dear @PrimeVideo why are you advertising that I can watch this show Solos? It is giving an error message 😒....

  • dilemmawhoknows dilemma (@dilemmawhoknows) reported

    This is a begging from my family, @netflix @hulu @PrimeVideo , they can't take anymore me talking about #SaveProdigalSon, please help them saving the show! #SliceNDice

  • 3dZach 3dZach on Minds, Gab, Parler... (@3dZach) reported

    @PrimeVideo It's like watching a slow, crappy, car crash.

  • Mr_Bob_Dobalina ✡️✊Bob Dobalina (@Mr_Bob_Dobalina) reported

    I absolutely loathe Nicholas Cage as an actor. That said, the movie, "Kill Chain," on @PrimeVideo wasn't too terrible; however, it could have been really good w/ a few minor tweaks to the story.

  • veeralsden veeral savla (@veeralsden) reported

    You are one of the largest organisations on the planet 🌎 and yet your apps @amazon @PrimeVideo are sucker !!! Please work on it !

  • denise_42 Denise Patterson (@denise_42) reported from Grimsby, England

    @netflix @hulu @PrimeVideo #SaveProdigalSon #SliceNDice Please Netflix we need more Malcolm and Martin he needs help.

  • binamweembe Gwen Namunenga (@binamweembe) reported

    @DawsonTracy @PrimeVideo I came on here to find out who went home because I had the same problem. YouTube has last chance kitchen, though.

  • venuvakeel Venugopal (@venuvakeel) reported

    Biggest problem in @PrimeVideo @PrimeVideoIN is to search and find movies Plenty of movies released but even if search it will not be available While in Netflix it is so easy

  • JoshuaVaz87 Joshua Vaz (@JoshuaVaz87) reported

    @darshanvmehta1 Broken City..... @PrimeVideo

  • BCummingsMusic Bernard Cummings (@BCummingsMusic) reported

    I don’t wanna to stop watching @Pink new documentary on @PrimeVideo and go to work. Who wants to temp for me?

  • TheRealAlWesker Mayor Wesker #BLACKLIVESMATTER (@TheRealAlWesker) reported

    @one_big_boss @PrimeVideo There's honestly SOO much to unpack with these movies, but the neglected facts about all the injuries and death involved are by FAR the worst parts!

  • one_big_boss Tony - Residence Of Evil - ROE HYPE MAN (@one_big_boss) reported

    @TheRealAlWesker @PrimeVideo It's more so the fact I like to spread awareness that Anderson's action got a man killed and another woman disfigured and the movie studio wouldn't help her at all, it was a south Africa court that eventually ruled in her favor to get what she was owed.

  • janineshae_ Janine Shae (@janineshae_) reported

    I’m actually starting to hate @PrimeVideo Amazon Prime! Why am I paying for a service when you additionally charge to watch almost everything on there? They are by far the worst subscription service.

  • kvamsiprasad180 Vamsi Reddy (@kvamsiprasad180) reported

    @AmazonHelp Hi,we want to upload short film in indian prime video,the link provided is redirecting to technical help which I am not looking for ,Kindly let us know the process for releasing short film in indian primevideo,Thanks

  • TheSquidKid04 TheSquidKid (@TheSquidKid04) reported

    @4thgen_bestgen @PrimeVideo My dad works at Amazon and has no problems

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