Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 7
Denver, CO 6
Orlando, FL 6
Seattle, WA 6
Houston, TX 6
Minneapolis, MN 6
Las Vegas, NV 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
St. Louis, MO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • penasizcalar Murat Berke Kurt (@penasizcalar) reported

    @PrimeVideo One of the worst scenes.

  • AllHeartandHome Robin (@AllHeartandHome) reported

    @gtsrambling @PrimeVideo Terrible casting

  • brozeksales Doug BoBo Brozek (@brozeksales) reported

    @PrimeVideo MASH, news of Radar dying in a plane crash on his way home.

  • Naresh81322108 Naresh (@Naresh81322108) reported

    1. Why can't we release the movie through OTT with ticket? 2. Why can't we release with multiple OTT providers with ticket? 3. Why can't we issue the ticket in advance up to 10 days? after 10 days it will be available with out ticket(OTT Users). @netflix @PrimeVideo @PrimeVideoIN

  • ulfricslagcloak ✨⚔️ Busty Argonian Maid ⚔️✨ (@ulfricslagcloak) reported

    @PrimeVideo @thewildsonprime Bet this is also how your employees felt when you required them to work through a hurricane and they were crushed to death

  • katekat109 Katie Kennedy (@katekat109) reported

    I really WANT to like @paramountplus... But it buffers WAY too much. Don't have the problem with @PrimeVideo or @netflix #notmyinternetconnection #alsocommercialsstink #NCISBingewatch

  • nomessinmummy Haleigh (@nomessinmummy) reported

    @alienbbybbymama @PrimeVideo That’s horribly invalidating. It’s not like there isn’t a plethora of awards/credits/writing/ charity work to choose from. What is going on @PrimeVideo?

  • MochaJoe12 MochaJoe (@MochaJoe12) reported

    @PrimeVideo Getting awful reviews.

  • joeyg298 Barry_Bones (@joeyg298) reported

    @PrimeVideo @InvincibleHQ Goooooo back to overcharging for movies that are free on other platforms, and fix your search bar then come talk

  • sheilae3000 SheilaE3000 (@sheilae3000) reported

    @AmazonHelp You have all the info in my tweet. Have @AcornTV or @PrimeVideo fix it.

  • LJT1212 chicago (@LJT1212) reported

    @PrimeVideo Haven’t found much I like on Prime lately. 75% of what’s promoted and released is not really entertainment anymore. It’s all virtue signaling and stories about social issues in order to deliver a message. Would it be possible to request you include shows w/o a social message?

  • BusyKerfuffling Kerfuffle (@BusyKerfuffling) reported

    @PrimeVideo Deleted my Prime account and haven’t noticed any difference. Regarding Amazon in general. It’s not the same company it was in the 1990s. The quality and service just isn’t there. You should get back to basics.

  • Sayantan90s Sayantan Bhattacharjee (@Sayantan90s) reported

    @PrimeVideo Not able to watch the Test match- live stream. Fix this pls

  • frid_barnabas Barnabas Frid (@frid_barnabas) reported

    @PrimeVideo Dallas looks just terrible. It’s grainy and blurry and it’s not my internet. The commercials look great however

  • AudreyManaster2 Audrey Manasterski🇨🇦😷 (@AudreyManaster2) reported

    @PrimeVideo @thewildsonprime It’s just another year, that you have to deal with the same issues.

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