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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 4
Modesto, CA 1
Washington Court House, OH 1
Plainfield, IN 1
Kansas City, MO 1
Atlanta, GA 5
Owensboro, KY 1
St. Petersburg, FL 1
West Palm Beach, FL 1
Belleville, IL 2
Dallas, TX 4
Sooke, BC 1
Orchies, Hauts-de-France 1
Albuquerque, NM 1
Tivoli, NY 1
San Jose, CA 5
Virginia Beach, VA 1
Denver, CO 5
Sweetwater, TN 1
Hoddesdon, England 1
Austin, TX 4
Lucknow, UP 2
Grande Prairie, AB 1
Auray, Brittany 1
Charlotte, NC 2
Belleville, NJ 1
Toronto, ON 1
Canyon Lake, TX 1
London, England 6
Philadelphia, PA 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JMotion0
    Jarryd 🐨 (@JMotion0) reported

    @PrimeVideo So then fix your Apple TV app, because there’s no way to choose which version on there.

  • JeremyKutz9
    Jeremy Kutz (@JeremyKutz9) reported

    @familybaptisttn @NASCAR @PrimeVideo I had no problem last night or last year.

  • patrickstarr42
    PK (@patrickstarr42) reported

    @Bgordo92 @NASCAR @PrimeVideo Prime never buffered for me or had audio issue once. Including the pre race and over hour of post race so far. May want to check our internet connection

  • branahn
    B. (@branahn) reported

    @PrimeVideo Terrible final season.

  • BrandonCro96736
    Brandon Crotti/Steelers/Yankees/Lakers (@BrandonCro96736) reported

    @PrimeVideo we can't hear the Yankees game fix it

  • MoneyMavs
    ᴹᴬᴺᴺʸ (@MoneyMavs) reported

    @WILDMANBS @NASCAR @PrimeVideo sound like a you problem

  • NextGenReplacer
    NextGen (@NextGenReplacer) reported

    @NigeYC @PrimeVideo Which might fix the broken player issue, though I have not tried that personally

  • wmfloyd43
    USNRET2007 (@wmfloyd43) reported

    @Bgordo92 @NASCAR @PrimeVideo Zero issues here.

  • TheDukeofYamper
    The Duke of Yampertown (@TheDukeofYamper) reported

    @familybaptisttn @NASCAR @PrimeVideo Sound like your connection I had 0 issues

  • Shawne0817
    Shawne Wegler (@Shawne0817) reported

    @Bgordo92 @NASCAR @PrimeVideo Someone sounds like a whiney baby. Funny no one else seemed to have problems but you. Hmmm so you even have prime.

  • CDN_LZN_28
    Chuck Nantz (@CDN_LZN_28) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Buffering on this type of app is almost always due to download speed on the device dropping below the minimum required. Try deleting the app and reinstalling, deleting your cache. Restart your router(or upgrade)Its almost a guarantee it isn't a broadcast issue.

  • KyleMartin191
    Kyle Martin (@KyleMartin191) reported

    @NASCAR @NashvilleSuperS @PrimeVideo Fix the feed!!! Skipping, quality changes...

  • DraGoon1988
    DaGon🔞 (@DraGoon1988) reported

    @PaulRaiiin15 @LVMandM9onPrime @PrimeVideo I dont see the Deck of Many Things making an appearance in the animated series since that's specific to D&D. They COULD make their own unique version but it might not work the same way as in the campaign.

  • VikesTwinswin
    Chris Staats (@VikesTwinswin) reported

    @familybaptisttn @NASCAR @PrimeVideo That’s a you problem with your internet. I had zero issues and it was a better picture then Network.

  • patrickely
    Ely Time (@patrickely) reported

    @ghartman02 @GarrettSmithley @PrimeVideo Reset your modem, that’s not an Amazon problem that’s a connection problem

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