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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Petaluma, CA 2
Township of Evan, KS 6
Mentor, OH 1
Marietta, GA 4
Denver, CO 9
Croydon, England 2
Amsterdam, nh 1
Las Vegas, NV 1
The Villages, FL 1
Chicopee, MA 1
Murrieta, CA 1
Burnsville, WV 1
Madison, WI 1
Liverpool, NY 1
Cheboygan, MI 1
Shawnee, KS 1
Ottawa, ON 2
Orange Park, FL 1
Lakeland, FL 1
Lucknow, UP 1
Bixby, OK 1
Roseville, CA 3
Monroe, NY 1
Orem, UT 1
Plymouth, MA 1
Springfield, MO 1
Budapest, Budapest 1
Fair Oaks, CA 1
Wake Forest, NC 1
Atlanta, GA 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • chrosley
    Dr. Steve Chrosley, PhD (@chrosley) reported

    @nowscreamingpv probably the worst show I’ve seen this year. Not interested in another season. Gee **** @PrimeVideo. Do better.

  • nekech52
    Nikolay (@nekech52) reported

    Modern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.

  • TheWivenswold
    Wivenswold (@TheWivenswold) reported

    @thematrix633 @PrimeVideo No. I'm glad it's not just me. I've copied in @JeffBezos given that he makes millions out of us, perhaps he can help!

  • its_johnboyy
    𝓙𝓸𝓱𝓷 (@its_johnboyy) reported

    @VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.

  • redpillhandle
    Redpill Driveby (@redpillhandle) reported

    @PrimeVideo Worst show of all time

  • TrojanConquest
    Trojan Conquest (@TrojanConquest) reported

    @mrmckee The producers @PrimeVideo are horrible at golf telecasts - the camera work has been utterly horrible

  • rainbow_geisha
    Mark-roh-wah-vay (@rainbow_geisha) reported

    I'm getting sick of the HDMI connection error when trying to watch prime. What a ridiculous error. It's the only streaming service that does it. @amazon @PrimeVideo

  • JMC9787
    Jeff 🔴⚫️🔴 (@JMC9787) reported

    Sound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?

  • Erniewrld999
    ẼrnieŴrld (@Erniewrld999) reported

    Yeah, me neither. I think the issue is I expected Thragg to sound more menacing than Conquest and Conquest is already menacing enough. I’ll give it the benefit of the doubt and wait until he actually joins the battle #Invincible #InvincibleSeason4 #primevideo

  • pettyvices
    Tom Edward (@pettyvices) reported

    @PrimeVideo This went from being the best show released in 2019 (Season 1) to being literally the worst show streaming on any platform (season 4). The level of decline is almost impressive.

  • kbraa_omer
    Señorita Carmen 🐝😷 (@kbraa_omer) reported

    @PrimeVideo Prime Video, this is why I H-TE YOUU. I don't want to consume censored content I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE you should choose people who actually do their jobs properly. We don't want any ******* censorship. 🖕🏻

  • WillyWilliams_1
    ***** Williams (@WillyWilliams_1) reported

    @JackMcScumbag @PrimeVideo Help with what ?

  • johnmmblake
    John M. M. Blake (@johnmmblake) reported

    @PrimeVideo coverage of the Masters is not streaming per scheduled. Please kick the hamster cage and make it work. 🫪 @TheMasters

  • SIKUHDELICS
    SIKUM (@SIKUHDELICS) reported

    @PrimeVideo @TheMasters @SportsonPrime And I literally can't watch it bc your TV app is broken

  • TomTheSpursDude
    TTSD (@TomTheSpursDude) reported

    @NBAonPrime @ReignofX_ @PrimeVideo I like the fact that he needs a horse to help him get away from Victor Wembanyama, why can’t he just do it with his own two legs? 😭😭😭

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