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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 3
Township of Evan, KS 9
Sacramento, CA 2
Kokomo, IN 1
Ellicott City, MD 1
Minneapolis, MN 4
Edinburgh, Scotland 2
Kingston, PA 1
Berlin, Berlin 1
League City, TX 2
Gallatin, TN 1
Hendersonville, NC 2
Montlouis-sur-Loire, Centre 1
Newington, CT 1
San Luis Obispo, CA 1
Oceanside, CA 1
Menlo Park, CA 1
Vancouver, BC 2
Kernersville, NC 1
Roseville, MN 2
Cocoa, FL 1
Asheville, NC 1
Lebanon, NJ 1
Mankato, MN 1
Tucson, AZ 3
Ottawa, ON 3
Dedham, MA 1
London, England 4
Melbourne, VIC 2
Plano, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcherCat17
    ArcherCat (@ArcherCat17) reported

    @amazon @PrimeVideo your customer service reps are terrible

  • Er_Abhi_N
    Abhishek Yadav (@Er_Abhi_N) reported

    @PrimeVideo hello, just tell me, why is web series on prime videos is having so poor video quality,

  • KeyboardJunkie
    Clint  (@KeyboardJunkie) reported

    This news angers me to the very depths of my soul. You have no idea how badly I was left broken after #HaloTheSeries. I take lore seriously. And I treat the lore of my favorite franchises with absolute respect and love. If @amazon @PrimeVideo ruins #MassEffect for me… I just…

  • JashawnGriffith
    JG (@JashawnGriffith) reported

    @PrimeVideo @AmazonMGMStudio @IamSandraOh He gotta a lot of work to do

  • TheDevRoss
    Dev Rфss (471) (@TheDevRoss) reported

    @PrimeVideo this is just unacceptable. 4 people including the editor? An art director who cannot see how bad much of the shots are? I'd rather never hear another big name actor's voice in this show. Fix this

  • rainbow_geisha
    Mark-roh-wah-vay (@rainbow_geisha) reported

    I'm getting sick of the HDMI connection error when trying to watch prime. What a ridiculous error. It's the only streaming service that does it. @amazon @PrimeVideo

  • QUASHAUN104
    QUADAWG (@QUASHAUN104) reported

    @PrimeVideo @InvincibleHQ please fix thragg. He does not look like the intimidating final boss he's supposed to be. In the comics he looked badass but here he just looks... Idk lol

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership

  • ACK2069
    Ernest of Borgnine (@ACK2069) reported

    @PrimeVideo Thank God it's over. The last season was terrible woke nonsense.

  • alanjmburns
    Alan Burns (@alanjmburns) reported

    @AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.

  • ryanator109
    ryanator109 🇳🇿 (@ryanator109) reported

    @eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha

  • scottbonar5
    scott bonar (@scottbonar5) reported

    @PrimeVideo wake up the person in the studio and hit the video button to broadcast the masters terrible start to this

  • rajatagg1998
    Rajat Aggarwal (@rajatagg1998) reported

    @LGIndia @PrimeVideo Worst product of LG company and worst customer service who just ask customer to share your details and never respond afterwards

  • johanna_e24
    J.E (@johanna_e24) reported

    They just don't believe in their projects and that's why they keep cancelling things. @PrimeVideo you are the worst.

  • zachs_vintage
    Zachs Vintage Cards (@zachs_vintage) reported

    @PrimeVideo @NBATV I don't know how you can not have something so basic as team recording. I want all games of the same team added to my watch list so I don't have to search for them on a daily basis. Hope YouTube TV gets the license next year as Prime has been awful.

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