Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Phoenix, AZ 7
Chicago, IL 5
Portland, OR 5
Atlanta, GA 5
Minneapolis, MN 5
London, England 4
Denver, CO 3
Omaha, NE 3
Orlando, FL 3
Miami, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Ashburn, VA 3
Ocala, FL 2
Indianapolis, IN 2
San Jose, CA 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
Perth, WA 2
St. Louis, MO 2
Dallas, TX 2
Birmingham, AL 2
Vancouver, BC 2
Seattle, WA 2
Rockledge, FL 2
Needham, MA 2
Houston, TX 2
Austin, TX 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Anthony38379148 Anthony Williams (@Anthony38379148) reported

    @PrimeVideo @steveyeun I’m excited for this but am I the only one having trouble trying to get on Amazon prime video on the PlayStation five ?

  • negative4life Brian Sargent (@negative4life) reported

    @tomgreenlive @PrimeVideo The company I used to work for shipped all the equipment for that show. Took a lot to get the gear to remote places. Great show

  • geno_kusa Patriotic Moose & Lamb (v.2) (@geno_kusa) reported

    @PrimeVideo Terrible waste of time

  • beardrevered beardrevered (@beardrevered) reported

    Please remove #RobbieKoenig from @PrimeVideo tennis coverage. Too awful for words..

  • ThakurBagh LoneMonk (@ThakurBagh) reported

    @PrimeVideo @amazonfiretv What is the problem with Fire TV . Every time i am trying to watch anything Voice is coming after 5 minutes or lip action . I believe you are world class company with at least Limited product quality check so this silly problem should not occur .

  • kickassdad123 Simon (@kickassdad123) reported

    @SelinaD1980 @PrimeVideo Live and let die. Fairly awful film, but incredible stunt.

  • teethinthedark TeethInTheDarkness (@teethinthedark) reported

    @PrimeVideo The transition between episode 1 and 2 of #OuterRange is broken. Completely ruins that moment.

  • AnkitJain255 Ankit Jain (@AnkitJain255) reported

    @PrimeVideo You should improve sound quality on amazon prime Volume is very low and cant even enjoy movie in full volume Please enhance some sound quality and increase the volume what currently it has

  • El_Cinefilo Andy Grimshaw (@El_Cinefilo) reported

    Amazon @PrimeVideo is so naff. Watching Outer Range and it counts down and starts auto-playing the second episode before the first even hits credits. Cuts off a twist at the end of the episode. They have no quality control at all.

  • AleynaMoreHuman Aleyna (@AleynaMoreHuman) reported

    @PrimeVideo Had no trouble turning it off because I didn’t pay for it. Slow.

  • TGBED8v8 Russell Michaels, The Tall Man, Momotaros, Jinzo (@TGBED8v8) reported

    @charlesemellor @PrimeVideo The first episode is the only one without a sci fi element to it. It’s very weird and the worst episode I’ve seen.

  • HourihanJ John H (@HourihanJ) reported

    That @PrimeVideo now has all the Bond movies up and does not have them in an easily findable in a collection/playlist is criminal. Fix your damn interface!

  • John8600 John Walsh (@John8600) reported

    @PrimeVideo What have you done with the latest update? Nothing loads and it just says network error.

  • AllanMayfield Allan (@AllanMayfield) reported

    Best part of £100 a month for @skytv and they can’t even broadcast a game of football without technical issues. Get all football on @PrimeVideo sharpish.

  • Jaasim_3 Jaasim (@Jaasim_3) reported

    Watched 3 movies today through @PrimeVideo . Netflix date kazhinondann , allel mind polum cheyyarila ithine. Worst UI for an Application !! @PrimeVideo 🧑‍🦽

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