Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Los Angeles, CA 7
Brisbane, QLD 6
Atlanta, GA 6
Orlando, FL 5
Ashburn, VA 5
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Chicago, IL 4
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Guadalajara, JAL 3
Bengaluru, KA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Ocala, FL 2
Woodbridge, VA 2
City of London, England 2
Seattle, WA 2
Marietta, GA 2
Lexington, KY 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • UaineDorch dorch-uaine (@UaineDorch) reported

    @tammygorali @PrimeVideo @MotoGP USA: no option to turn off dubbing. Terrible, Unwatchable.

  • murf_87_ Paul Murphy (@murf_87_) reported

    @MotoGP @PrimeVideo what the actual f**k am i watching here. How have you managed to suck the life out of the best sport in the world!? Please remove the awful dubbed voices. Jeez.

  • Beren_Camlost Mark J. Yule (genetically a Higson though ❤️MCR) (@Beren_Camlost) reported

    @motomatters @PrimeVideo Won't be watching anymore than the 1-2 minutes I've seen until @PrimeVideo fix this.

  • motomatters David Emmett (@motomatters) reported

    @Novikov_Kirill @PrimeVideo @Ubisoft Companies are generally terrible at localisation. And licensing deals are often weird

  • boondog95 Tim Boon (@boondog95) reported

    @PrimeVideo @primevideosport @MotoGP with so much hype and potential for MotoGP unlimited you go ahead and shoot yourselves in the foot by adding TERRIBLE dubbing with no option to turn it off?! Alienating a whole market 🙃😡

  • DRAutoart DRAutoArt (@DRAutoart) reported

    @MotoGP It’s terrible! @primevideo have ruined it with the awful dubbing! All personalities removed from the riders & teams. So unwatchable! Needs fixing before I watch it. 🤬

  • DeezBEnuts Jean B. (@DeezBEnuts) reported

    @crash_motogp @PrimeVideo No problem in Belgium..

  • markadams918 Mark Adams (@markadams918) reported

    @suziperry @MotoGP @PrimeVideo I managed just over 1 minute before having to switch it off. The voice dubbing is absolutely awful and was unbearable. Had really been looking forward to it too #owngoal #shocking

  • shaunpaczkowski Shaun Paczkowski (@shaunpaczkowski) reported

    @crash_motogp @PrimeVideo I planned to watch it all today. Will I be better off waiting to see if they fix this first

  • BolhuisE Brandon E Bolhuis (@BolhuisE) reported

    @AmazonHelp @AskSynchrony , ... how is it that i cannot use my Amazon Prime Secured Card for making @PrimeVideo purchases?🤔 smdh i have it set as my Prefered 1-Click Payment Method; it doesn't even come up in the list under the error "Prefered payment method ... not selected."

  • crash_motogp Crash MotoGP (@crash_motogp) reported

    @DLenz96 @PrimeVideo Yep, this issue seems to be in the UK/US only.

  • IceColdAndy23 Andrew Wilson (@IceColdAndy23) reported

    @TobyMoody Serious error made by UK @PrimeVideo. Every other show I’ve watched has original audio option with subtitles. Needs fixed immediately.

  • VR46GAZ GazJ (@VR46GAZ) reported

    @CormacGP @MotoGP @PrimeVideo I've seen so many complaints already that I don't even feel like watching it!! I think I'll wait until they've amended these terrible decisions, hopefully they do!!😬

  • varunpainter Varun Painter (@varunpainter) reported

    @TDCC01 @MotoGP @PrimeVideo Terrible 😞

  • Toomai2 BrendanA (@Toomai2) reported

    @shaunpaczkowski @crash_motogp @PrimeVideo Definitely. Supposedly they are saying it's a technical issue and they are going to fix it

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