Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Los Angeles, CA 7
Ashburn, VA 6
Atlanta, GA 6
Chicago, IL 5
Orlando, FL 5
Bengaluru, KA 4
Guadalajara, JAL 4
Brisbane, QLD 4
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Derby, England 3
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Fort Worth, TX 2
Cincinnati, OH 2
San Diego, CA 2
Albany, NY 2
Vacaville, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • emilybookworm Emily 🕯 (@emilybookworm) reported

    [THREAD] Why I didn't have a problem with many of the previous stereotypical representations of Hong Kong in Hollywood movies, but I'm disappointed with the two upcoming @PrimeVideo series that are being shot (or will be shot) in Hong Kong - (1/19)

  • ComunikM ComunikMedia (@ComunikM) reported

    @TomZohar Don't watch "Modern Love" on @PrimeVideo ... you'll definitely be in trouble!

  • 1Shermanation END THE FILIBUSTER (@1Shermanation) reported

    @PrimeVideo @Sethrogen @CharlizeAfrica Maybe fix the Prime Video app & user interface? It's badly broken, which would be okay if it hasn't been like that for YEARS. You're one of the richest companies in the world (maybe the richest) & your chairman is the richest guy in the world. We pay $100/year. Fix the damn UI!

  • Kyserasera Ky (@Kyserasera) reported

    Not Amazon letting me into my account just now before making me approve the login. Y’all ******* up @PrimeVideo

  • 1MeanEugene1 1MeanEugene (@1MeanEugene1) reported

    @PrimeVideo My parents die in a car crash on the way to Grandma's for Christmas dinner. JUST KIDDING!

  • loge23 jactrack (@loge23) reported

    @MLBTV @PrimeVideo @Xfinity So here we are in the bottom of the tenth, Mets v Giants, and no sound. WTF is wrong with this service? FIX IT!!!!

  • ryanpmat Ryan (@ryanpmat) reported

    @PrimeVideo 1) I have never signed up for a Noggin subscription 2) I keep continuously getting billed for it 3) I cancel it every time and have reset my password - help me get a refund this is getting ridiculous! @AmazonHelp @amazon

  • 1Shermanation END THE FILIBUSTER (@1Shermanation) reported

    @PrimeVideo @nikatname Great job. But could you please fix your user interface and app? Look at Netflix, Hulu, Disney, hell, Paramount Plus! Your UI looks like it was designed circa 1999

  • emilybookworm Emily 🕯 (@emilybookworm) reported

    I would assume this is because the details of the foreign land would have no implications to the plot, and it is not necessary to waste precious screen time on portraying such details. This is exactly the problem I have with the two upcoming @PrimeVideo series - (8/19)

  • getabaguette a baguette (@getabaguette) reported

    @PrimeVideo @AmazonHelp @amazonprimenow where can i get help i am having issues with amazon prime video payment

  • 90sGirl_Sydney Sydney Elizabeth💎 (@90sGirl_Sydney) reported

    Watching #Terrifier to help ease the pain I’m in. Haven’t seen #AllHallowsEve BUT it’s not free on @PrimeVideo so I’m just skipping it for now & watching the one everyone keeps talking about.🤡

  • 1Shermanation END THE FILIBUSTER (@1Shermanation) reported

    @PrimeVideo Maybe fix the Prime Video app & user interface? It's badly broken, which would be okay if it hasn't been like that for YEARS. You're one of the richest companies in the world (maybe the richest) & your chairman is the richest guy in the world. We pay $100/year. Fix the damn UI!

  • Luciebeal Lucie Beal (@Luciebeal) reported

    @PrimeVideo can you let me know if Hayu is working for all programs on your platform, @NOW have had streaming issues for over a week now with no indication of when it will be rectified!

  • ranndinicole ranndi (@ranndinicole) reported

    @PrimeVideo @JackQuaid92 did not know he was in the hunger games, or that he was this piece of work either. love it

  • DakiniBliss Lucky☘️ (@DakiniBliss) reported

    @PrimeVideo Like the @modernlovetv series, but this particular episode #StrangersOnADublinTrain had one of the WORST endings. Terrible. Felt like the last segment was missing. Such a let down. Anti-climatic. Poor writing.

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