Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Ashburn, VA 7
Minneapolis, MN 7
Denver, CO 7
Seattle, WA 6
New York City, NY 6
Indianapolis, IN 6
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Milwaukee, WI 4
Las Vegas, NV 4
Dallas, TX 4
Toronto, ON 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MeghanL85420711 Meghan Lewis (@MeghanL85420711) reported

    @JKCorden @BettyWho @PrimeVideo Do us a favor and stay away from NYC. On behalf of all servers, bussers, bartenders, hotel staff. We don’t need your entitled aggression and hostility.

  • ZephyrNCC17011 @ZephyrRN1701 (@ZephyrNCC17011) reported

    @PrimeVideo So, you guys have an outage? We can't get anything to play.

  • OutspokenNice Outspoken but nice (@OutspokenNice) reported

    @JKCorden @BettyWho @PrimeVideo He came to America and got rich now he’s humiliating restaurant servers. I won’t be watching his show anymore.

  • daviddownie17 Dave Downie (@daviddownie17) reported

    @wb1976 @PrimeVideo Yeah that’s one mate. The way he turns into the bad guy just felt so so ****. Was class watching him help the family then went silly

  • L1beralTears Tweetarded (@L1beralTears) reported

    @PrimeVideo no reasonable person cares if there are black elves, or female dwarves, or a female lead. all that is fine as it has been for decades. the problem is the horrendous writing, diorama sized sets, continuity problems, inconsistencies all over, and the poor acting by most of the cast

  • 13astankova Trin 💙💙 in mourning (@13astankova) reported

    btw @PrimeVideo the line is "I erased you doctor" if you want to fix that

  • SeadiSara saraseadi@ (@SeadiSara) reported

    I can't access my account, the steps provided to the client don't work -translating from google brazil @PrimeVideo

  • HonorioRenatoV2 Honório, Renato (@HonorioRenatoV2) reported

    Hey @hbomax your TV app sucks! I have a Samsung Series 6… Netflix, YouTube and PrimeVideo work just fine.

  • daviddownie17 Dave Downie (@daviddownie17) reported

    Watched a film called “The Guest” last night. The first hour or so of it was brilliant and then it ended up becoming one the worst films I’ve ever seen. Actually so infuriating that I want @PrimeVideo to refund my £1.99.

  • htownfromdtown HoustonfromDallas (@htownfromdtown) reported

    @PrimeVideo your fast forward feature is absolutely atrocious. How bout u quit spending money on junk like LOTR flop and invest in a quality product?

  • BrkWht BrkWht (@BrkWht) reported

    @JKCorden @BettyWho @PrimeVideo Corden interviewed w/NYT and stated he ‘didn’t do anything wrong on any level’?? So why apologize? Apparently treating servers w/zero respect is acceptable?! I’m so disappointed in Corden. I thought he was prob a very nice man. Wrong! I’ll never watch him again. Total jerk.

  • DarkHelmetRocks Dark Helmet (@DarkHelmetRocks) reported

    @PrimeVideo This was some of the worst writing I've ever seen. It was heartbreakingly bad. It generated no buzz because there was nothing here to love. Paper thin characters. Mediocre directing. This is how NOT to do a mega franchise

  • Nurrr422 Alice (@Nurrr422) reported

    @taylorswift13 @PrimeVideo hi taylor, i love you so much. I've been trying to reach you for days. please help me i am in a very bad situation. I can't afford the hospital expenses. please hear me..

  • DalisuB Dalisu Buthelezi (@DalisuB) reported

    @PrimeVideo can you help, apparently my email address is already registered, and I don’t know the cellphone number required 🤭

  • sqrtminus_1 sqrt-1 (@sqrtminus_1) reported

    @ThePeripheralPV @PrimeVideo Really boring, everything is dragged out Yet ANOTHER streaming series with pacing problems

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