Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 7
Seattle, WA 5
Sydney, NSW 5
London, England 4
Houston, TX 4
Los Angeles, CA 4
Brisbane, QLD 4
Dublin, Leinster 3
Delhi, NCT 3
Bengaluru, KA 3
Bellevue, WA 3
Toronto, ON 3
Mumbai, MH 3
Atlanta, GA 3
Leeds, England 3
Sheffield, England 2
Tacoma, WA 2
Reston, VA 2
San Diego, CA 2
Tempe, AZ 2
Surrey, BC 2
Great Malvern, England 2
Orlando, FL 2
Mountain View, CA 2
North Pole, AK 2
Bristol, England 2
Charlotte, NC 2
Washington, D.C., DC 2
Chelmsford, England 2
Portland, OR 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DILLIGA41075663 DILLIGAFF (@DILLIGA41075663) reported

    Looks like @PrimeVideo is going to fix the #Reacher legacy from the Tom cruise clusterf$&k debacle. @LeeChildReacher

  • Zurc1975 Zeelite (@Zurc1975) reported

    @TheAcademy @PrimeVideo Terrible. I couldn’t even finish it…I think it would have been more interesting if the producers would have tried to cast people that looked like the original cast.

  • PD72645889 PD (@PD72645889) reported

    @rafejudkins @TheWheelOfTime I hope you've fixed the terrible 4K streaming quality that is only a problem on Wheel of Time on @PrimeVideo. If not, you've probably killed your new series dead in the water, because it makes it look AWFUL! Which is a shame.

  • TM411327 Tom (@TM411327) reported

    @TheWheelOfTime @PrimeVideo No the show is awful shouldn’t even be called wheel of time

  • csmcpherson Craig McPherson (@csmcpherson) reported

    @EddieTrunk @Metallica @PrimeVideo Getting up at 5am to watch them before heading to work!

  • HappySadPatrick Patrick (@HappySadPatrick) reported

    @PrimeVideo @PrimeVideo Sneaking in with a quality promoted post 😮‍💨

  • Cecilyjk Cecily (@Cecilyjk) reported

    Is anyone else having trouble with @PrimeVideo brightness? Like, literal dark picture quality that flickers from normal back to dark? I've only noticed it on Amazon and we've seen it on two different shows. 😭

  • Wigglebrow Flusteredbun (@Wigglebrow) reported

    @CriticalRole @PrimeVideo Everyone saying "do they sound different??" You gotta remember they were YEARS younger when they first did c1. Matt and marisha weren't even married at that point (if I remember correctly) so they are going to sound much different. Plus quality is SO MUCH HIGHER. 👌

  • ReillyAround Mark E Reilly (@ReillyAround) reported

    Anyone else’s @PrimeVideo not working? All the movies are just a blank screen but the audio still playd. What gives @amazon? I’ve restarted. Unplugged. Unplugged again…. Um. Is this thing on?

  • PittelliGabriel G Pittelli (@PittelliGabriel) reported

    Rented #Deadlock #TheFortress on @PrimeVideo . It's so awful, such a ridiculous plot, that I couldn't finish. I tried to comment or at least gave -1/2 star, but the website asked me ***"to finish watching!!!"***. The irony of it made me laugh. Wasted 7 bucks. Shame on me.

  • blurmynamepls beezus (@blurmynamepls) reported

    imagine marrying someone who taunts you about using their free primevideo yakh god help us all

  • SadieRoseMarie Sheila Jones (@SadieRoseMarie) reported

    @Yellowstone I actually paid for Season 4 on @PrimeVideo so family members could watch it and this is THE WORST SEASON. Not worth $10. Much less $20. #verydisappointed

  • adrian_edward Adrian Edward (@adrian_edward) reported

    @PrimeVideo The show is terrible. Honestly you had years to get this right and you guys crapped all over those amazing books.

  • redpaint01 Red Paint Spilman (@redpaint01) reported

    @TheWheelOfTime @PrimeVideo I tried. I wanted to like it. But it one of the worst adaptations ever.

  • youngsaturns habib (Jurídico Ajah Azul) 🇾🇪 (@youngsaturns) reported

    @Dutchmeezz @rigbysface @PrimeVideo they can just be friends. Besides, Moiraine and Thom are the worst couple of the entire series, it won't be missed if it doesn't happen.

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