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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 6
Birmingham, England 2
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 14
Huntingdon, England 1
Dallas, TX 5
Paris, Île-de-France 12
Wigan, England 1
Ridgeway, SC 1
Fareham, England 1
Feltham, England 1
London, England 6
Zürich, ZH 1
Motherwell, Scotland 1
Rosenau, ACAL 1
Madrid, Madrid 2
Montréal, QC 1
Saint-Nazaire, Pays de la Loire 1
Gennevilliers, Île-de-France 1
Gravesend, England 1
Voiron, Auvergne-Rhône-Alpes 1
Colomiers, Occitanie 1
Iaşi, Iaşi 1
Flint, MI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • IndWheeler
    Lord Alto (@IndWheeler) reported

    @PrimeVideo @PrimeVideoIN The Sound Quality in Prime Video is going worse day by day and making it cumbersome to watch any video. This is there for past 3 years but no improvement, when other OTT platforms can be at normal audible range, yours always suck, we have to keep in full

  • RedneckTauri
    Redneck Tau’ri (@RedneckTauri) reported

    @PrimeVideo Fix the Gate first! #SaveStargate

  • AakaTheophilus
    Jay $ (@AakaTheophilus) reported

    @PrimeVideo @watchonwonder Please do not use AI for The Chosen or for House of David Let this AI used for old stories be the last. Thank you. It was terrible.

  • Levor_Trawrence
    Levor Trawrence (@Levor_Trawrence) reported

    @PrimeVideo can we transfer money from the rocket building budget and put some in the "fix the reason why I can't rewind without triggering the same commercial block I just watched" budget

  • SatishPasupule
    ꜱᴀᴛɪꜱʜ NAIDU 🐉 (@SatishPasupule) reported

    Erripuka @PrimeVideo #Karuppu Background Entra InthA Worst Ga Undhi 🙏🤦

  • CulturedWookiee
    Civilised Wookiee (@CulturedWookiee) reported

    Oh okay @PrimeVideo. When an ad starts to play, you're forcing people to watch ads, because when ever I go to skip, without fail I get and error code 9008 unless I watch them. Every. Time. The app is upto date, uninstalled/reinstalled, cleared data/cache. Error still persists.

  • 23Dalray
    Captain Butler (@23Dalray) reported

    @NASCAR @PoconoRaceway @PrimeVideo Is anyone else having the network issues? The signal isn’t very good.

  • TheBruceCosplay
    RobertBruce (@TheBruceCosplay) reported

    @PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!

  • HBG_Dani
    Holland Branch Glen (@HBG_Dani) reported

    @AmazonMGMStudio Not a movie quote, but from a series whose message remains as relevant as ever: "Never underestimate your audience. They're generally sensitive, intelligent people who respond positively to quality entertainment." #SaveStargate @PrimeVideo

  • YoursTrulyMeme
    YoursTrulyMeme🐀 (@YoursTrulyMeme) reported

    @PrimeVideo Can I please work on invincible pretty please

  • hetch75
    Chillin in the Basement (@hetch75) reported

    I've been so busy at work I almost forgot to remind @AmazonMGMStudio & @PrimeVideo to #SaveStargate

  • bedchemstanx
    🧸 (@bedchemstanx) reported

    This is the worst idea ever @PrimeVideo better not do this with season 2 this is why every show that has a season 2 show always sucks so much when it’s released weekly like do people lack the ability to watch 8 episodes in the one day or over 3 days

  • anubhav_0724
    ANUBHAV PANDEY (@anubhav_0724) reported

    @PrimeVideo @amazonIN Have subscribed for prime video today at 1:54 PM under annual subscription on INR 1499. Still my app is asking me to join. What is the issue here? Why the subscription is not working ? Transaction reference ID: 616508067883

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @AmazonMGMStudio @PrimeVideo You can help us save fuel. All you need to do is #SaveStargate

  • alleviattee
    piuw (@alleviattee) reported

    @PrimeVideo please do your work, i need charlie to meet his girl ASAP

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