Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Check Current Status
Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 14 |
| Chicago, IL | 10 |
| Houston, TX | 9 |
| Atlanta, GA | 9 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Minneapolis, MN | 7 |
| Seattle, WA | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Las Vegas, NV | 5 |
| Orlando, FL | 5 |
| Sydney, NSW | 5 |
| Birmingham, AL | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Indianapolis, IN | 4 |
| Dallas, TX | 4 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Crayons
(@TR_DannyCrayons) reported
@PrimeVideo This is so bad. Video quality looks like 480p at best and your app ux is terrible. Also no PiP- even dinosaurs like @MLB have PiP.
-
Mark Constance
(@carkmonsta) reported
@NFLonPrime @PrimeVideo The feed is absolutely terrible. @NFL should be embarrassed
-
Richard Steveson
(@RDSteveson) reported
@NFL @PrimeVideo I have fiber to my house and have never had a buffering issue... Why does Thursday night football buffer every 5 minutes?
-
SayLess🦂
(@scorpionking078) reported
@NFL this @PrimeVideo of the nfl is total bs why put a good game on first. Not working on Apple TV Xbox stay stopping and freezing Roku stuttering like wtf
-
Mark
(@mcane44) reported
@NFLonPrime @PrimeVideo Just a poor quality production. My screen keeps freezing. Can we just leave football to the professional broadcasters. I just need socks and dog food from Amazon. Please don’t screw up football. Please!!
-
Neil Easter
(@neileaster) reported
@PrimeVideo really sucks. Had to stop watching the game. Definitely not my Internet connection. Never have this issue with @peacockTV granted they suck too, just for different reasons…
-
Darryn Rose 🇺🇦🇨🇦🇺🇲
(@DarrynRose) reported
Anyone else watching TNF on @PrimeVideo? I have fiber internet 200/200. It is horribly pixelated and constantly buffering. The funny part? The commercials don't have the same problem. Only the broadcast is jacked.
-
PeteH
(@BigDumbPete) reported
FIX THE AUDIO DELAY @PrimeVideo NOW!!!!!
-
Kevin Cruz
(@KRC_Online) reported
@PrimeVideo @NFL The streaming resolution for this game on TV is pathetic and completely unacceptable. I'm having to watch this game on my computer, streaming to my TV so it doesn't look like absolute ******* garbage. You need to fix this **** by game 2.
-
Todd Anderson
(@ToddAndersonNY) reported
@AmazonHelp @NFLonPrime @PrimeVideo First the picture has been choppy and pixelating for the entire first half. Now the audio keeps cutting out. Have restated all devices and nothing fixes it. Thanks for jacking up my price for Prime only to not be able to watch the game. Awful!
-
CactusKing 🌵🏜
(@ZacheryHaynie) reported
@NFL TNF needs to be back on national tv. Not @PrimeVideo this is not a quality watching experience
-
Lindsay Marie
(@LindsSayWhattt) reported
If @PrimeVideo buffers and skips one more time during this game I’m gonna lose it. I don’t have this issue when I stream the games on their normal channels on sling. Amazon can’t hang. #TNFonPrime
-
Unlikely Icon§
(@AdamLaMonica) reported
@NFLonPrime @PrimeVideo Streaming this game is TERRIBLE
-
Vince Brown
(@thahoodieguy) reported
@PrimeVideo need to fix this ,,im over here watching 👻 ghosts
-
Brandon
(@EndOfTheWorldMo) reported
@graigwhelan @PrimeVideo @amazon im getting great video quality on my phone but not my t.v. smh
Check Current Status