Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Luis Obispo, CA | 1 |
| Oceanside, CA | 1 |
| Menlo Park, CA | 1 |
| Vancouver, BC | 2 |
| Kernersville, NC | 1 |
| Roseville, MN | 2 |
| Hendersonville, NC | 1 |
| Cocoa, FL | 1 |
| Asheville, NC | 1 |
| Lebanon, NJ | 1 |
| Mankato, MN | 1 |
| Tucson, AZ | 3 |
| Ottawa, ON | 3 |
| Dedham, MA | 1 |
| London, England | 4 |
| Melbourne, VIC | 2 |
| Plano, TX | 1 |
| Moscow, ID | 1 |
| Point Arena, CA | 1 |
| Peoria, AZ | 1 |
| Township of Evan, KS | 7 |
| Hillsboro, IL | 1 |
| Edmond, OK | 1 |
| Belleville, IL | 1 |
| Safety Harbor, FL | 1 |
| City of Park Falls, WI | 1 |
| Tallahassee, FL | 1 |
| Helotes, TX | 1 |
| Miami, FL | 2 |
| Bolivar, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Be Excellent To Each Other🤘🏼(Andrew Walker) (@DonMega007) reported@FrMiller @PrimeVideo Right!? I was all in until I saw that woke, self righteous piece of **** was involved. "I made my 10s of millions, but now we need to abolish capitalism and the desire to work hard to obtain wealth." **** that **** @PrimeVideo. Please do not cast him again.
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Mahesh Desai (@demahesh1) reported@PrimeVideo @amazon Worst customer service for prime membership
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Hammock Beers (@Beerswilltravel) reported@Yankees @PrimeVideo @SportsonPrime To bad you can’t watch it. It claims I’m out of the area when I’m in Morris County. Streaming is the worst!!!!
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Emilio (@Emilio_Anthony_) reported@PrimeVideo Why do I have audio for the Yankee game but staring at a black screen?!?!?! @JeffBezos @amazon Fix it you cowards.
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Scott Craig (@ScottCraig18) reportedAmazon is now the only major retailer charging a monthly fee to access the 4K quality of movies you already bought. There should be a lawsuit. Prime Video has locked 4K/UHD streaming behind the new "Prime Video Ultra" paid tier ($4.99/month) starting April 10, 2026. @PrimeVideo
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Roland Charles (@chazb54) reported@poonatic69 @FrMiller @PrimeVideo Ruffalo is awful. Way worse than the taper of children in the White House.
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BerryThUtz (@BarryTh0tz) reported@PrimeVideo has had the worst video quality of every streaming network playing @NBA games this season. This is unwatchable every time.
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RWBullet (@rwbullet) reported@SportsonPrime @PrimeVideo Prime has been horrible for the masters. App continuous freezing, switched to paramount and no issues.
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Tim Smith (@tsmith4741) reported@SportsonPrime @PrimeVideo @TheMasters The color on your stream is terribly washed out compared to all other streaming sources. It’s awful. Augusta National’s gonna be pissed if they see their beautiful green being presented like this.
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SUPERHYPED (@SUPRHYPED) reported@PrimeVideo WHY ARE YOU DROPPING THEM AT 3 IN THE MORNING? PEOPLE HAVE WORK!
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Señorita Carmen 🐝😷 (@kbraa_omer) reported@PrimeVideo Prime Video, this is why I H-TE YOUU. I don't want to consume censored content I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE you should choose people who actually do their jobs properly. We don't want any ******* censorship. 🖕🏻
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Jay (@November33rd) reported@JamieKennedy @PrimeVideo This is terrible
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Lovelydeneen (@Lovelydeneen) reported@Lakers @PrimeVideo Can the fellas help LeBron and Kenard ? Make a basket !
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Mahesh Desai (@demahesh1) reported@SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership
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lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported.@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!