Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Brisbane, QLD 5
Chicago, IL 5
Atlanta, GA 5
Orlando, FL 5
Los Angeles, CA 5
Tampa, FL 4
Dallas, TX 4
Ashburn, VA 4
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Buena Park, CA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Minneapolis, MN 3
Phoenix, AZ 3
London, England 3
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Jacksonville, FL 2
Austin, TX 2
San Francisco, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • FreeCousinEddie Steady Eddie (@FreeCousinEddie) reported

    Dear @PrimeVideo Get you **** together!!! Why do I get errors popping up!! I hate you forever!

  • lord_user_name 𝖑𝖔𝖗𝖉 𝖚𝖘𝖊𝖗 𝖓𝖆𝖒𝖊 (@lord_user_name) reported

    my video quality is **** right now lol #browns #primevideo

  • MrsSqd Heather 🖤💛 (@MrsSqd) reported

    Sound issues already starting, get it together @PrimeVideo 😡😡😡

  • liaalenn Lia (@liaalenn) reported

    I feel bad for people who have awful internet service and has to stream the football game and it’s not even on sync. Oh wait, that’s me, it’s me with the bad internet connection 😭🫢 @nfl @PrimeVideo

  • LunaSeaGirl333 🌛 LunaSea™ (@LunaSeaGirl333) reported

    @MrBeatnut @PrimeVideo 💯 I feel Like I have One of those cheap TVs that won't be able to keep up when the football is thrown. It'll just be like skipping through the air. Meanwhile I have a freaking kick *** Samsung Smart TV, so not a problem with anything else except @PrimeVideo

  • 2wotimin Simon Sez (@2wotimin) reported

    this picture quality is pathetic @PrimeVideo

  • scorpionking078 SayLess🦂 (@scorpionking078) reported

    @PrimeVideo I’m paying for this service and this is the 2nd week I click the link on Apple TV and can’t watch the game it works on my Roku makes no sense please help thanks

  • StevenBonovitch Steven (@StevenBonovitch) reported

    @PrimeVideo do you think you could fix the audio for TNF?? Or does that cost too much to fix??? Never had these issues when it was on cable..

  • frostymug53 Lenny (@frostymug53) reported

    Does the @NFL care how bad @PrimeVideo #TNF    quality is with sound sync issues and buffering or does $1BN put the blinders on? "Record subscriber periods" is all we're after here. #PITvsCLE

  • Mar2Tatted GhettoBuddha (@Mar2Tatted) reported

    @NFLonPrime fix the ******* audio @PrimeVideo

  • thecathy926 Cathy (@thecathy926) reported

    Wow still can’t get @PrimeVideo to open with the apple tv - one day it was fine, the next it doesn’t work and I have no clue why

  • smirkwood Smirk 😏 (@smirkwood) reported

    @PrimeVideo @NFLonPrime You have more servers than God. How is it that my TNF stream sucks?

  • jsar34 Joseph Sarianides (@jsar34) reported

    @NFL @amazon @PrimeVideo well you had a week and the disconnect is still part of the video. Fix the issue.

  • Steven79906969 Steven (@Steven79906969) reported

    @NFL @PrimeVideo Game hasn't even started yet and it's already ****** off. FIX THIS ****!

  • Linkster1666 Lincoln Purcell (@Linkster1666) reported

    @PrimeVideo Server Crashes can be such a bother. Any clue as to when we can Login to see this @NFL Football Game? Because I'M rejected or Intercepted.

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