Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Portland, OR 8
San Jose, CA 8
Houston, TX 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Atlanta, GA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Birmingham, AL 4
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Madison, WI 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • weezie777 weezie (@weezie777) reported

    @PrimeVideo Terrible ending on this one! Why did I watch when there’s literally no ending?

  • JustceBFletcher Jessica F. (@JustceBFletcher) reported

    @PrimeVideo Amazon let warehouse workers die on the floor and tell everyone else to get back to work.

  • _zachary_tyler Zack Williams (@_zachary_tyler) reported

    @PrimeVideo The tomorrow war is one of the worst movies I’ve ever seen

  • gauravsharma298 goldy_sharma (@gauravsharma298) reported

    @PrimeVideoIN @PrimeVideo For Independence Day, I was eagerly waiting for One of the great Movies #Shershah based on true story, but not sure y it is not available at Norway location. I live in Norway. Plz help. @SidMalhotra 🇮🇳

  • bi_with_ramen Makenzi 🏳️‍🌈 (@bi_with_ramen) reported

    @PrimeVideo God I could make an awful joke rn

  • lapsedoldsoak Hannah Davidson (@lapsedoldsoak) reported

    @ironpier_james @PrimeVideo He is the worst Chris and needs to be stopped.

  • jorgesalvador Jorge Salvador (@jorgesalvador) reported

    Amazon’s @PrimeVideo app is quite the horrible thing all around … in Android TV refuses to use anything better than DVD quality. The PS5 app does stream at 4K, but sometimes it plains refuses to play the videos …

  • Iwentupstairs Iwentupstairs (@Iwentupstairs) reported

    Trying to watch @PrimeVideo and the quality of the visual is gone right down. Didn’t have this issue last night. Is it @AmazonUK or is it you lot again @SkyHelpTeam ???

  • jmay11 Jonathan Louis May (@jmay11) reported

    So I watched Breach on @PrimeVideo and it might be the single worst movie I’ve ever seen. Laughably bad story, acting, fx, and cinematography. If you’re looking for #BadMovieNight options that’s the play.

  • mikewise77 Mike Wise (@mikewise77) reported

    @PrimeVideo That looks terrible!

  • Nato2303 Nato2303 (@Nato2303) reported

    One problem I have with @PrimeVideo 's "Recommend Movies" ... why recommend movies I already watched and in my Watchlist. - Watchlist - Thumbs up - Thumbs down - Not interested and from this, algorithm something for Recommendations C'mon ! Put AWS on it.

  • HiCallViaMe Mica Haivell 🇺🇸 (@HiCallViaMe) reported

    @PrimeVideo Did you replace the original voice acting with inferior quality and mispronunciation **** like "Nay-erve" in these, too?

  • _zachary_tyler Zack Williams (@_zachary_tyler) reported

    @Scottblue151 @PrimeVideo It’s terrible

  • christopherw Chris Woods (@christopherw) reported

    Like for real @primevideouk @PrimeVideo @AmazonUK, the subtitles on Andromeda are little better than draft quality. S01E11 is outrageously bad but there's errors and omissions in every single episode I've watched so far. Can you PLEASE fix all the subtitles for this show?

  • jcplr54 Jason Castillo (@jcplr54) reported

    @PrimeVideo Stop, looks terrible

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