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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of Westminster, England 1
Edgware, England 1
Baltimore, MD 2
Manchester, England 2
Veracruz, VER 1
Itaitinga, CE 1
Guarulhos, SP 2
Gillingham, England 1
San Jose, CA 2
Weymouth, England 1
Suwanee, GA 1
Edmonton, AB 1
Waldorf, MD 1
Franklin, TN 1
Burlington, ON 1
Middleville, MI 1
Munich, Bavaria 1
Chicago, IL 6
North Richland Hills, TX 1
Somers, NY 1
Ayr, Scotland 1
Buxton, England 1
Southampton, England 2
Dortmund, NRW 1
Köln, NRW 2
Croydon, England 1
Dallas, TX 3
Göttingen, Lower Saxony 1
Bristol, England 1
Freiburg, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • marike1
    Markus Arike (@marike1) reported

    @MelissaOctLibra @PrimeVideo “Whether it is any race” - there it is, the essence of her problem with this fun looking remake: black characters. Don’t you guys get white tired of complaining? If it doesn’t interest you, don’t watch.

  • HarshitBavishi
    Harshit Bavishi (@HarshitBavishi) reported

    @PrimeVideoIN @PrimeVideo you know that JRR Tolkien was inspired by Anglo-Saxon and Germanic mythology to create his now famous world of high fantasy, right? Then what were you thinking when you were making #RingsOfPower?? Pissing off fans didnt help #StarWars, did it now?

  • MariAvonTrapp
    Sr Mari Avon Trapp (@MariAvonTrapp) reported

    Restocking fee. It’s not my fault if @UPS didn’t pick up after being told to by @amazon. Since Amazon refuses to fix this issue, which is over $12.50, I will be cancelling my @PrimeVideo subscription, returning EVERYTHING purchased in the last 30 days, & will report fraud to bank

  • Hayetathome
    Hayet (@Hayetathome) reported

    @PrimeVideo “These new replacement doll parts eyes work great. Thanks.”

  • danparkins9
    Daniel 🇨🇦 🇩🇪 (@danparkins9) reported

    Yo @PrimeVideo trying to watch fear the walking dead season 7 ep 12 but says unavailable???? Help

  • gpelaiya
    elaiya raja (@gpelaiya) reported from PETROL BUNK ORR, Karnataka

    @PrimeVideo worst prime just now I am watching rocketry Tamil movie first 10 mins was Tamil audio rest all minutes audio was English language worst prime really i am very disappointed waste waste #worstprime #wasteprime

  • Katonthewalk
    Kat (@Katonthewalk) reported

    @amazon and @PrimeVideo can't seem to help me. I am getting duplicate charges from them on multiple cards for Prime and Prime Video since I canceled Prime and Prime Video in 2020. These charges are on all of the active cards that have been used on the account.

  • mills_mil123
    mills123 (@mills_mil123) reported

    @primevideouk Let’s start with Lenny Henry. That alone is reason not to watch. It looks like woke crap with terrible effects. What a waste of money. @PrimeVideo look like they have destroyed one of the best tranches.

  • GutsDanson
    Ron Finger (@GutsDanson) reported

    @AdventuringMan @LOTRonPrime @PrimeVideo Diversity is great... and nobody had a problem until someone started talking about erasing Tolkien's work.

  • ShKNaveen
    Naveen Kumar Sharma (@ShKNaveen) reported

    @PrimeVideo How can a person reach you guys when there is an outstanding issue with the Prime Video not accessible to my profile, you donot have an email, no phone number, chat without order is waste of time, call through app is also waste of time, what is the use of such an app

  • Ronin16Dark
    Dark Ronin (@Ronin16Dark) reported

    @PrimeVideo I’m a simple man that is all I am nothing to the Power structrucre of man all I wanna do is work and pay my debts off ASAP

  • JanayKinney
    Sleater-Kinney's Black Daughter (@JanayKinney) reported

    @deckham @steviekayjay @PrimeVideo You are correct, I made an error. Different league*. The ***** League. And again this is apparent in the trailer.

  • maccbird
    Loretta McIntosh (@maccbird) reported

    @PrimeVideo Honestly wasn’t my date, but my mate who I used to work with was super nervous to go on a date. They went to watch the 1st Saw movie. She threw up & then fainted in the cinema 😫🤢 It took her a few years to get over that embarrassment! #poorthing

  • b77805829
    Barbee (@b77805829) reported

    @PrimeVideo Why are you offering Freevee shows with ads? Freevee cuts important parts of movies & shows. Better not to watch than see a badly chopped up movie that makes no sense. Please remove this awful service.

  • amilcarpdl
    Amilcar Ponce de Leon (@amilcarpdl) reported

    I want to be transparent on this point. In the same way that many youtuber's criticize when a movie or show is woke I hope they recognize @PrimeVideo work with Samaritan.

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