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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marble Falls, TX 1
Leesville, LA 1
Township of Evan, KS 13
Montclair, NJ 1
Thunder Bay, ON 1
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
San Francisco, CA 2
Manchester, KY 1
League City, TX 2
Burlington, KS 1
Minneapolis, MN 3
Jersey City, NJ 2
Martinsville, IN 1
Belfield, ND 1
Nashville, TN 2
Middletown, DE 1
Sydney, NSW 4
Birmingham, AL 3
Farmville, VA 1
Santa Clara, CA 2
Boerne, TX 1
Tulsa, OK 1
Cibolo, TX 1
New Braunfels, TX 1
Detroit, MI 2
Bayamón, Bayamón 1
Paris, Île-de-France 4
Miguel Hidalgo, CDMX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • davidblendwell
    David Blendwell (@davidblendwell) reported

    @DetroitPistons @PrimeVideo @WWJ950 Please humble yourself and go to work

  • WATSONJEREMY12
    Jeremy Watson (@WATSONJEREMY12) reported

    @PrimeVideo what is with all of the glitching, it’s the NBA playoffs, this is terrible.

  • liznomatterwhat
    a (@liznomatterwhat) reported

    the jalen erasure is literally so ******* weird yall better fix it @PrimeVideo

  • RRaynbeauxFPage
    RyvkaRaynbeaux Fan Page (@RRaynbeauxFPage) reported

    @NFLonPrime @PrimeVideo really hope the streaming issues from last year have been corrected- really want 2 watch this one un interrupted

  • jesse_holstein
    Jesse (@jesse_holstein) reported

    @TheMasterOfLuck @PrimeVideo Even a blank check can’t fix bad writing

  • TheDavidBuzo
    David Buzo, MBA⚡️ (@TheDavidBuzo) reported

    Add to the @PrimeVideo poor performance: I watch a game on my TV, pause, shut down the app, then try to open it on my phone. There's no 'continue watching' and Prime isn't even sure I've ever logged in before. We're all losing - quality, wallets, content - with streaming.

  • CristianFerrar3
    DatGuyFerra (@CristianFerrar3) reported

    @TheMasterOfLuck @PrimeVideo Issue is, even if they allocated more money to Invincible it'd just go to more overpaid celebrity voice actors

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    @PrimeVideo HOW ABOUT Y'ALL FIX UR DAMN SERVERS HUH

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @PrimeVideo I've been getting a video playback error since the #Game7 of the Eastern Conference Finals started tonight. What gives!?!?!?!?!?!?! Fix the feed!!! Greedy, useless company.

  • babymonkeyworld
    baby monkeys daddy (@babymonkeyworld) reported

    i didn’t even wanna watch basketball wives & i’m not anymore because i just discovered a glitch on @amazon @PrimeVideo it basically displays 3 different versions of each season of @TeenMom and i thought i had to start paying after Season 4

  • EZGoingFriendly
    EasyGoingFriendly (@EZGoingFriendly) reported

    @NBA @PrimeVideo NBA… dump Amazon Prime. The technical issues are frustrating. I hate seeing when the games are on Prime. It is a horrible experience.

  • j_burke01
    John Burke (@j_burke01) reported

    . @PrimeVideo fix your streaming service

  • benis_jam
    BenisJam (@benis_jam) reported

    @Grunt2A @PrimeVideo Yeah I quite liked Season 1, watched it with my dad and showed it to a lot of people back in college. But Season 2 was a very clear dip in quality (an almost universal observation), did not bother with anything beyond that point. I've heard of things here and there, but they killed my interest early and none of what's happened since sounds like it's worth seeing. Word across the Internet is that it got really, really bad. I can't confirm, but I'm not watching to find out. Don't care to.

  • robinhoodjr24
    Timber style (@robinhoodjr24) reported

    @NBAonPrime @PrimeVideo Is the person running the replays drunk????? We want to see the 50/50 calls directly after they happen.... you either dont see them at all or get the worst possible angle like 3 min later ???? Who is running this game production?

  • scooterruss
    scoruss (@scooterruss) reported

    @NBA @amazon @PrimeVideo Please fix the Amazon streaming system. When I hit play from beginning it takes me live and I’m immediately spoiled. I’m done watching prime games and close to not watching any nba.

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