Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Portland, OR 8
San Jose, CA 8
Houston, TX 7
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Birmingham, AL 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • palefire1993 palefire1993 (@palefire1993) reported

    @AmazonHelp @PrimeVideo Thanks for the quick reply, but I don't have any other device. It would be really nice if you could confirm that her name appears on your end though. If it's only a problem on my end then it isn't really a problem.

  • sophiabowers10 Sophia Bowers (@sophiabowers10) reported

    @Xfinity @comcastcares It's ridiculous to charge $20 for a 2 day rental, and then cut it off with 45 minutes left. I have done 2 day rentals with @PrimeVideo before and they let you finish movie if started. Terrible customer service.

  • aepetri16 Brooklyn’s Alex Petri (@aepetri16) reported

    i want to watch episode 1 of i may destroy you on @PrimeVideo @HBO but it keeps jumping to episode 2. did anyone else have this issue?

  • AbbeyKirwin Kirwin (@AbbeyKirwin) reported

    The quicker @dazngroup or @PrimeVideo get premier league rights the better, @SkyFootball are a joke absolutely awful pre-match build up and far too highly priced

  • B_Brooksie Stop-Being-A-Pussy (@B_Brooksie) reported

    @aaronsimpson @PrimeVideo I’ve seen a bunch of documentaries like this over the years & while I may find it interesting in normal times I don’t think now is a good time to rehash terrible things that happened many years ago. There’s a reason why things like this pop up in our faces everywhere we go..

  • B_Brooksie Stop-Being-A-Pussy (@B_Brooksie) reported

    @aaronsimpson @PrimeVideo .. if others feel this sudden sense of guilt, maybe they should & they should act on it to make changes in their lives. Pushing their personal guilt on people like me won’t work because I know who I am & I won’t be made to feel guilty for others ignorance.

  • FeelinFilm Feelin' Film 🎙️📽️ 🎞️ (@FeelinFilm) reported

    @NerdAdonis @PrimeVideo I kind of wanna watch the rest of the movies. Do I need to see the series or will they work as stand alones?

  • glacierboyrichh First Account (@glacierboyrichh) reported

    @baseddarth @NFL @PrimeVideo What a terrible tweet

  • NY_Sports_Fam New York Sports (@NY_Sports_Fam) reported

    Does anyone else have an issue with @PrimeVideo where the audio and video don’t line up? I’m having to exit and resume episodes every 20 minutes to fix it

  • joecsmitty Joe Wear a Mask Smith (@joecsmitty) reported

    So, if we're calling ditching cable "cutting the cord' can you all help me start saying "pinching off the stream" for when people start getting rid of @netflix and @PrimeVideo ?

  • coxkirk Kirk Cox (@coxkirk) reported

    @PrimeVideo you have The Beachcombers, but not available in Canada. For the good of Canada - US relations, please fix this ASAP. #truenorth #persephine

  • MrGirlName the guy with the girl name (@MrGirlName) reported

    Hey, @PrimeVideo, I kept getting an error at the end of S5E3 of @ExpanseOnPrime while watching on an @LGUS UN7300AUD.

  • Akhandwal11 Akhandwal1 (@Akhandwal11) reported

    @Varun_dvn @PrimeVideo Daddy n Son r earnings from chichi #Govinda sweat n hard work n never even praising him bcz both r under shadow of bhaijaan

  • iTzCRi 💯 CRi (@iTzCRi) reported

    @PrimeVideo your menu needs work.

  • AgrawalRituraj Rituraj Agrawal (@AgrawalRituraj) reported

    @PrimeVideoIN @PrimeVideo, I search for #ReservoirDogs on #PrimeVideo in India, it shows the title but there's just a trailor. Not able to watch the movie. Please help.

Map Check Current Status