Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Chicago, IL 6
Ashburn, VA 6
Los Angeles, CA 6
Atlanta, GA 6
Orlando, FL 5
Derby, England 4
Bengaluru, KA 4
Guadalajara, JAL 4
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Dallas, TX 3
Glasgow, Scotland 3
San Diego, CA 3
Endicott, NY 3
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Brisbane, QLD 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Winston-Salem, NC 3
Southampton, England 2
Köln, NRW 2
Croydon, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DumbJam Deck the haLls (@DumbJam) reported

    Picture quality is appalling @PrimeVideo #PremierLeague

  • SM15THFC CONTE SZN ⚽️ (@SM15THFC) reported

    Amazon prime is worse than hesgoal , fix up @PrimeVideo

  • sparkloaf26 the spark (@sparkloaf26) reported

    @PrimeVideo now wonder u cant get people to sign up this coverage during football is awful #PLonPrime

  • Jie__08 Jonny (@Jie__08) reported

    Why isn’t @PrimeVideo not working for me through my MacBook ? Trying to watch the premier league games and doesn’t seem to be happening ?

  • shovell Stephen Lovell 💙 (@shovell) reported

    @PrimeVideo is a really awful way to watch the football on, buffering, blurry pictures that’s about 2-3 mins behind where it should be, it’s not really live tv!

  • YsWords2014 Yacob Cajee #BLM #FBPE #RejoinEU (@YsWords2014) reported

    @PrimeVideo the picture quality of today’s Watford v West Ham game is dreadful. I trust that you’ll be compensating Prime subscribers.

  • SolarWindWaste Loki (@SolarWindWaste) reported

    @PrimeVideo Could you please program your videos to buffer ahead with full resolution if we pause it? No there's no way to get a full resolution video for the start of nearly any of your video. It's garbage programming.

  • Clare_Bear_96 🌈\o/☘ (@Clare_Bear_96) reported

    Is the #Spurs Match on anywhere else but @PrimeVideo have 2 pensioners here wanting to watch but they don't have it, and as I've always too much trouble with telling me @virginmedia Internet is too slow I refuse to make 2 pensioners pay for something they don't want nor need

  • stemo_1 Stephen Moloney (@stemo_1) reported

    @ItsAsapNicky @PrimeVideo Definitely over exaggerating here like, dial up internet viewing quality was like ISS Pro graphics @PrimeVideo #PLonPrime

  • Duncangreen11 Duncan Green 😻🏃‍♂️📖🏏🥃🇪🇺🎭 💙 (@Duncangreen11) reported

    @JEAcott23 @CulletonJohn @PrimeVideo Picture quality on the Palace Norwich game was poor on mine. Did the old, turn it off and on again, quality improved! 👍🏻

  • InnerFangirl ... (@InnerFangirl) reported

    @PrimeVideo Terrible. Not sure if it’s bc I watched The Witcher before this one, but yea it was hard to get through

  • saifurv Saif (@saifurv) reported from Ilford, England

    Does anyone else have issues with @primevideosport @PrimeVideo on their SkyQ box. Mine always stutters when live sport is no, but works fine when watching on Smart TV Prime app.

  • niqaistwitt L B (@niqaistwitt) reported

    @PrimeVideo How much work has she had done to her face Competing with Renee?

  • AshleyRandle86 Ashley Randle (@AshleyRandle86) reported

    @PrimeVideo the quality of your live premier league games is shocking same last year and still not improved

  • riz98043683 riz (@riz98043683) reported

    @KevinIvyMcLeod @PrimeVideo I didn’t need Sorkin’s movie to tell me Lucy wasn’t funny. There’s all those god awful reruns.

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