Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 6
Dallas, TX 4
Miami, FL 4
Seattle, WA 4
Chicago, IL 4
Ashburn, VA 3
Boston, MA 3
Manchester, England 3
Liverpool, England 3
Portland, OR 3
Maricopa, AZ 2
Nashville, TN 2
Washington, D.C., DC 2
Brooklyn, NY 2
Katy, TX 2
Buffalo, NY 2
Minneapolis, MN 2
Sydney, NSW 2
Greensboro, NC 2
Noida, UP 2
Victoria, BC 2
Pune, MH 2
St. Louis, MO 2
Lafayette, LA 2
San Diego, CA 2
London, England 2
Sacramento, CA 2
Orlando, FL 2
Edgewater, FL 2
Louisville, KY 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ONY_Drazz DrazzVT - Scuff King in Training (@ONY_Drazz) reported

    Trying to watch Umamusume S1E7 on @PrimeVideo and it only offers Spanish Subtitles. Is this a Amazon problem, or a @Crunchyroll issue? I just wanna watch my Horse Girly Pop Nation show.

  • lildnice14 Hank Moody (@lildnice14) reported

    Why is that only Netflix's subtitles work properly? Yall system is so *** @hulu @PrimeVideo

  • Techniques_100 Recon (@Techniques_100) reported

    @Crunchyroll Who do I complain to? My dress up darling season 2 episode one English sub is not working. Thru @PrimeVideo. **** issss trashhhhhh

  • picturetokurn karen🤍 (@picturetokurn) reported

    @thesummeritp @TMobile @PrimeVideo man if only this wasn’t on a work night i would def go 😭

  • hardjerkinsteve Steven Kingan (@hardjerkinsteve) reported

    @RFKracing Hope Cinnamon Toast Chris wins just because of the Sponcer. I can't watch it live though because @hbomax wants more money even though I ALREADY PAY FOR HBO MAX. If this was @PrimeVideo I would have this issue because they are not GREEDY

  • LEROYnSKEETER General Neyland Jr. (@LEROYnSKEETER) reported

    Worst characters on @netflix @PrimeVideo @hulu ?

  • Josh_W_Owens Josh W Owens (@Josh_W_Owens) reported

    @KevinFowlerJr @Kenny_Wallace @PrimeVideo Well some providers don’t carry tnt…so…yeah they will. Why can’t they keep it on the same networks? I can’t even watch Xfinity races without streaming it from a site somewhere. CW app has no broadcast. It’s turning the same with all major sports not a NASCAR issue entirely.

  • Dan20207340 Dan2.0 (@Dan20207340) reported

    @PBaird8127 @PrimeVideo @kayosports Yeah I’m not far off doing the same. We have Starlink so the buffering isn’t a big problem but the image quality is *********.

  • Heyagarn Lewdog (@Heyagarn) reported

    @PrimeVideo Trying to watch the World Test Championship in Australia, rubbish quality (won’t buffer to HQ), now website won’t load! You take the cricket away from terrestrial subscription like Foxtel for a lesser service!

  • ohgoodcitizen Dickinson Bōlz (@ohgoodcitizen) reported

    I canceled @PrimeVideo. Been awful ever since they hired independent contractors to deliver ****. Go back to good employees like USPS or replace them with bots.

  • WhatsUpChocNut NnnNnn (@WhatsUpChocNut) reported

    @netflix fix what @PrimeVideo broke with the WHEEL OF TIME. Please, we need a Season 4.

  • edmonddantes2 Humberto A. Reaza Jr. (@edmonddantes2) reported

    @BrettForce1 @PrimeVideo You could have a 10,000 dll 4k tv and that would not help. Amazon Prime sends the signal with HDR on with no option how to turn it off.

  • Huk06 Habibullah Khan (@Huk06) reported

    @Uniquelovestv @AmanAna33708913 @PrimeVideo The general consensus is it’s a terrible show and it’s funny you ignored the other screen shots.

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @srikanthdo @amazon @PrimeVideo As mentioned, please help us with the exact information shared by our Account Specialist team? -Praveen

  • lunchablescrack the year of luigi 10th anniversary (@lunchablescrack) reported

    There’a a glitch on Amazon Prime where subtitles don’t turn on if a character speaks another language. The subtitles didn’t come on automatically in the second episode of Citadel. Have to turn them back off when the characters speak English again. @PrimeVideo @AmazonStudios

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