Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 10
Chicago, IL 9
Houston, TX 8
Minneapolis, MN 8
Portland, OR 8
San Jose, CA 8
Atlanta, GA 8
New York City, NY 7
Denver, CO 7
Indianapolis, IN 6
Birmingham, AL 6
Seattle, WA 6
Los Angeles, CA 5
Sydney, NSW 5
Dallas, TX 5
Ashburn, VA 5
Omaha, NE 4
Miami, FL 4
San Antonio, TX 4
Milwaukee, WI 4
Las Vegas, NV 4
Orlando, FL 4
Carlsbad, CA 3
Katy, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Queens, NY 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • sureshotjohn Lakeman (@sureshotjohn) reported

    @GaryJKings @PrimeVideo Same man. Watching on prime video is just the most convenient. I just hope they fix it, because this isn’t cool and Cool Rick would agree!

  • squarepeg2018 j-mart 💫 (@squarepeg2018) reported

    @MLBTV are you having technical issues? Trying to get MLB TV through @PrimeVideo right now and it's a mess!!

  • BernfriedI Lord Bernfredo - Race Human #WeLoveGinaCarano (@BernfriedI) reported

    @PrimeVideo @JeremyClarkson #ClarksonsFarm is such an important series. It would be a crime to cancel it over some silly royal kid's. What other show manages to educate the common city bozo about the problems of the hard working #Farmers that produce our food, in a fun way?

  • uphriaa ghibli (@uphriaa) reported

    @thereddevil2510 Nope they were about to launch last year and they pulled it off due to the cost cutting issues. Now only way they can launch is through primevideo add on service

  • Ishqkraja Kumar Mohit (@Ishqkraja) reported

    Hello @PrimeVideoIN @PrimeVideo my plan is 599 not working. Why?

  • kirac912 🏳️‍🌈Sleepless Kira🏳️‍🌈 (@kirac912) reported from South Walkerville, Ontario

    Hey!! @PrimeVideo please fix clerks 3 it's flashing and caused a Seizure to a friend of mine @amazon please fix

  • psu_chris thinking required... (@psu_chris) reported

    hey @PrimeVideo why does your skip intro feature not work all the time? i am watching house and i can “skip intro” every 3 episodes.. why?

  • _danielleeeees Danielle (@_danielleeeees) reported

    Now that @PrimeVideo has Daisy Jones and the six, maybe theyll update their platform to work. The setup of prime video is horrid. I hate this app so much. It’s not user friendly, freezes so often, too much going on when you simply click play or pause. Fix this ****

  • FreedomSutra FreedomTrail Trilha da liberdade (@FreedomSutra) reported

    @cruzex100 @PrimeVideo @IntriguedJeny Nah, my TV doesn’t connect to VPN. By the way, VPN is also prohibited. But I generally jump around multiple VPNs on my phone and make it work.

  • shaggysmith ✏R.L.S✏ (@shaggysmith) reported

    @PrimeVideo trying to get on touch with chat support for a technical issue, but the site keeping loopinge back to the main support page. Having issues with subtitles appearing, despite having them turned off. And it's only happening on one show.

  • KevinAte9_ KevinAte9 (@KevinAte9_) reported

    @itstymata @PrimeVideo No no they werent they didnt even look at the issue

  • catgrl500 LadyP (@catgrl500) reported

    @PrimeVideo hey I canceled my subscription and you gave me a partial refund at the time but I am still being charged a monthly fee every month HOW DO I GET HELP

  • amimo_x A.M. (@amimo_x) reported

    @PrimeVideo It would appear that there is an issue with HDR and MGM movies. No Time to Die. Not working. Smile. No HDR. Even Paramount Top Gun Maverick. HDR not working. Nope has HDR. What is going on? Please fix this.

  • _TheJuiciestJen 𝔟𝔦𝔤 𝔧𝔢𝔫 🐣🌺 (@_TheJuiciestJen) reported

    I’m watching The Change Up on @PrimeVideo and one of the first scenes shows the dad changing the diapers of his baby boy and baby girl. why in ******** did they show both of their private parts?????? WHY IS THAT EVEN NECESSARY??? y’all got fix that **** ASAP

  • MichaelAnya Anya, MC² (@MichaelAnya) reported

    The Trade on @PrimeVideo is a good movie. I only have an issue with the terrible Igbo accents.

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