Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 11
Houston, TX 9
Portland, OR 8
San Jose, CA 8
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • johncnix Universal Hegemon (@johncnix) reported

    @shalaray @PrimeVideo No. Because the issue I’m interested in is GUN VIOLENCE. To which there is a simple answer. No guns, no gun violence. The guns are the problem.

  • Larapinlady Julie Taner (@Larapinlady) reported from Spring, Texas

    @lusquaredd @PrimeVideo Its terrible. I'm so sad.

  • OnlyACrazyNerd Andrew (@OnlyACrazyNerd) reported

    .@PrimeVideo new #WithoutRemorse is based on #TomClancy and John Kelly about same as Season 8 of Game of Thrones is based on GRRM books. They used the brand and a couple names from the books, but the story is terrible. They should have come up with an original title.

  • CaptSara Capt. Sara Patriot (@CaptSara) reported

    @PrimeVideo Terrible

  • GunStar72 E (@GunStar72) reported

    @PrimeVideo This was one of the worst big budget action movies I’ve ever seen, sooo disappointed. How do you have great actors look this bad? To many unrealistic and inaccurate moments to count.

  • JanelleFennec Janelle Fennec (@JanelleFennec) reported

    @PrimeVideo Wish Hollywood would stop misrepresenting silencers, they are not silent like this movie depicts. A bill was just introduced to ban them and all they do is make guns a little safer by reducing the noise to that of a jackhammer, hardly silent, but can help preserve one’s hearing.

  • Mechanic123fo Jullian Restin (@Mechanic123fo) reported

    @PrimeVideo Without a doubt the worst adaption of any book . It is so poorly casted and completely wastes the talent of M.Jordan

  • ShaynaY63853116 Shayna Young (@ShaynaY63853116) reported

    @michaelb4jordan @PrimeVideo I'm so sad cuz I want to watch it although I'm at work. Sad face although tomorrow and tonight I'm watching it.

  • the_bob_abides Lou Bob (@the_bob_abides) reported

    @michaelb4jordan @PrimeVideo I wasn’t a huge fan of the movie it just wasn’t for me but I’m still gonna watch anything you’re in... keep up the great work

  • RespectTheLogo Koopa (Rip DMX) (@RespectTheLogo) reported

    Noticed another app not activating HDR on the Series X. First HBOmax, now @PrimeVideo. Is it a problem on the Xbox side or needed updates for these apps?

  • silverstartalk nonya (@silverstartalk) reported

    The biggest problem with @PrimeVideo is there’s only ever 8 episodes. Do 12 please good grief.

  • mwebster1971 Mike Webster (@mwebster1971) reported

    @duckman1717 @jackryanamazon @PrimeVideo It was classic Clancy. I listened to the audio book back when I commuted to work...it was better than I remembered (although that was a LONG time ago)

  • CYalc1 C Yalc (@CYalc1) reported

    @michaelb4jordan @PrimeVideo I tried to watch on my bus ride to work but I screamed out loud at that trash can scene. LOL! Better for me to watch at home... good beginning!

  • KORSICAthePA Korsica Rosetta (@KORSICAthePA) reported

    @michaelb4jordan @PrimeVideo The work with the knife...nasty!!

  • kglov1 sunshine411 (@kglov1) reported

    @hulu_support It says there’s a long wait. For the record, @netflix and @PrimeVideo work just fine.

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