Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 6
Orlando, FL 6
Atlanta, GA 5
Phoenix, AZ 5
Los Angeles, CA 5
Dallas, TX 4
Chicago, IL 4
Ashburn, VA 4
Nottingham, England 3
Bengaluru, KA 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
Brisbane, QLD 3
Buena Park, CA 3
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Raleigh, NC 2
Monterrey, NLE 2
Birmingham, AL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • justnumbers0836 Justnumbers (@justnumbers0836) reported

    @timesculture It's what happens when companies like @netflix stop making as much shows and the quality goes down but the price keeps going up and @PrimeVideo has half movies you still have to pay for

  • FromaLeftWing Jennifer Doyle (@FromaLeftWing) reported

    @natthedem @paramountplus @PrimeVideo I was hoping to log on via amazon, which is the only app I have on the tv at the place I'm staying. (I can't add the paramount app.) It didn't work. So I'll just settle for watching on my laptop. The amazon-paramount thing is a nightmare!

  • natthedem natthedem (@natthedem) reported

    Anytime there's an NWSL match on @paramountplus? Easy to find. Anytime I'm looking for WNBA game on @primevideo? No problem. They've just gone out of their way to make watching #concacaf impossible.

  • icequeen1371 Danielle Couffon (@icequeen1371) reported

    @DiscussingFilm Still needs work. A lot of work. It never shuffles choices so it always seems like the same content. It’s dull. Makes it really hard to see content. You literally have to go on a detective hunt to find different than the main page choices. @PrimeVideo

  • DrunkPlainsman Drunk Plainsman (@DrunkPlainsman) reported

    @PrimeVideo great work with Terminal List. More stuff like this, less social virtue signaling BS. #TerminalList

  • LikeBeingGrumpy LikeBeingGrumpy (@LikeBeingGrumpy) reported

    @PrimeVideo Hi Amazon. Although I understand why you removed the ability to purchase videos on Android apps, could you at least add the pricing back (not the ability to purchase) as some of us like to sit on sofa and work out what we want to buy later.

  • ISayzWhatIWantz Hear Me Roar (@ISayzWhatIWantz) reported

    Let’s hope so - becuz @PrimeVideo gui is ******* horrendous and basically useless pos - worst in the biz by millions of miles

  • scottcapurro Scott Capurro (@scottcapurro) reported

    @PrimeVideo my account doesn’t work. Did I break the internet again? #Amazon #internet #Help

  • rtrest Rhonda Ashley Trest (@rtrest) reported

    @FootballCoach92 @PrimeVideo No other show we watch has this issue so it cannot be the television. Have you never seen a TV show or film that was dark? I think perhaps this show is meant to be dark- fits with the story to an extent.

  • DejaView_News DejaView ⏮️ News 📶 (@DejaView_News) reported

    @aysrick @PrimeVideo Understand the struggle. We regularly scoop the big sites, but then watch as they credit themselves for "exclusives" or as their sheep flock to their tweets unaware we reported it weeks ago. Journalism industry is broken. It's just another popularity contest and SEO gaming.

  • frankfunkfeat CthulhuZulu (@frankfunkfeat) reported

    @HaltomMike9911 @mobiONEofakind @PrimeVideo I literally copied and pasted. There’s much more work to do in getting more so-called POC as leads. Way more work needs to be done and the article states as much. WAY MORE!

  • AnnSbardi Ann S. (@AnnSbardi) reported

    @USWNT @paramountplus @PrimeVideo can you be of any help??

  • anthony88203751 Getty Bent 🇬🇧 🇮🇱🇺🇸 (@anthony88203751) reported

    @PrimeVideo @LOTRonPrime Providing a prequel that not even Tolkien wanted. It’s sounds tenuous and terrible.

  • AgamTelec Pargat Singh (@AgamTelec) reported

    @PrimeVideo HI, I want to cancel my prime membership, it is auto debited , I don't know how it would be cancel, please help, I hope my amount will be refunded, still I don't want to continue, please understand my money cut for prime is saved for my child monthly fees

  • dadfitdax dadfitdax (@dadfitdax) reported

    @PrimeVideo Eh I’d rather just replay shadow of war. Even though Talion isn’t canon, and the end game grind is awful. Probably a better experience than whatever this is 🥲

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