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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 7
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 1
Brisbane, QLD 1
Montigny-lès-Cormeilles, Île-de-France 1
Fréjus, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!! Go go

  • sophia_amber_d
    Sophie Jewel 🌼 (@sophia_amber_d) reported

    @PrimeVideo New problems, but the same old solution? What's actually different about this Batman?

  • TheCommander99
    The Commander (@TheCommander99) reported

    @Badgers_ghost @AzzurraS4 @PrimeVideo black elves never cease to be immersion breaking & jarring worst thing to happen in the fantasy genre

  • Gcfan1987
    Gcfan1987 ♊ (@Gcfan1987) reported

    @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

  • Musashi1596
    Mark Dorney (@Musashi1596) reported

    Rewatched Jeepers Creepers on @PrimeVideo and the subtitles call protagonist Darry about 8 different names. Have to assume it’s very low quality AI transcription. Poor show.

  • LifelsGoodd
    Eren Shelby (@LifelsGoodd) reported

    @PrimeVideo Fix your ******* piece of **** app and stop making me restart every single episode I’m watching if I leave the app for 5 mins

  • KevinKaduk
    Kevin Kaduk | Bears By 7 (@KevinKaduk) reported

    @daniel_dias @mastersmovie @PrimeVideo Probably the worst movie I’ve ever seen, what did you take?

  • getrhythm195
    Suze (@getrhythm195) reported

    @PrimeVideo How does she get hired as an actor, worst acting ever

  • ayoruthieee
    Haitian Sailor Moon 🌙💫🇭🇹 (@ayoruthieee) reported

    I’m sorry but this absolutely needs to happen. @PrimeVideo please get to work! @MarkRuffalo call your agent and son 😭

  • Tempowrario
    pão de fo (@Tempowrario) reported

    @blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.

  • GerrikoIO
    Colin G(I○) 🇮🇪🇬🇧🇿🇦 (@GerrikoIO) reported

    Who knew Amazon's @PrimeVideo software is so bad at bandwidth management. Absolutely messes up local LAN for others, it's so aggressive. Video quality selection makes little difference. What selfish *******. If Netflix can get it right, so can you. Sort it out Amazon engineers.

  • NewWldDisorder
    New World Disorder (@NewWldDisorder) reported

    @PrimeVideo are you guys gonna work today or what. My app says prime video is out

  • ThaHustleMan330
    Blackanos (@ThaHustleMan330) reported

    @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

  • Sovann_Jahlee
    SJ (@Sovann_Jahlee) reported

    @blackgirlshitt @PrimeVideo Neither ain’t shot but love a south Asian themed premise with mostly south Asians being centered- broken clock right two times a day

  • ColleySlimmaz16
    Colley Slimmaz (@ColleySlimmaz16) reported

    @LGUS @mastersmovie @PrimeVideo HELLO, multiple conversations with LG, my fridge is only 2years old, I have a FF E error. Hired a private tech that also works on LG fridge. Found out my fan is faulty, and I need an updated fan. My fridge has not been working for the past 5 days now. All my food is spoilt.

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