Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Mumbai, MH 4
Seattle, WA 4
Atlanta, GA 4
Melbourne, VIC 4
Houston, TX 3
Paris, Île-de-France 3
Saint Augustine, FL 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Chicago, IL 2
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2
Los Angeles, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • baldonsportswe1 Baldon Sports A (@baldonsportswe1) reported

    All day problem again it’s pathetic @PrimeVideo No football again get this **** sorted out

  • cslafuria Christopher S. LaFuria (@cslafuria) reported

    Watching Bourdain’s Parts Unknown episode in Quebec. And they just rolled out Gateau Marjorlaine. @PrimeVideo’s subtitles called it “ghetto margarine.” 🙃 Some of the worst closed captioning I’ve ever read.

  • BlakebroughS Steve Blakebrough (@BlakebroughS) reported from West Molesey, England

    @jimbeglin is the worst commentator, I thought we had seen the last of him. He constantly criticises, does he remember he was a bang average player, at best #PrimeVideo

  • GhostSingh7 Ghost Singh (@GhostSingh7) reported

    @PrimeVideo do us a favour - don’t bid for anymore games Your picture quality is so poor.

  • 3kids1cat 3kids1cat (@3kids1cat) reported

    @PrimeVideo I can't helping thinking you've bitten off more than you can view with this Premier League streaming. The quality has been consistently poor, and the intermittent problems are really frustrating.

  • LiamConroy79 Liam Conroy (@LiamConroy79) reported from Thetford, England

    @PrimeVideo @primevideosport any reason that i cannot suddenly access prime video due to “connectivity issues” even though my WIFI is working for sky and Netflix?

  • RayAngel12 Ray Angel (@RayAngel12) reported

    @PrimeVideo Anyone who fails this quiz, is in serious trouble

  • chris__cross17 Christopher Robin (@chris__cross17) reported

    @PrimeVideo needs to fix their closed captioning. I’m sick and tired of reading my screen while a black character is speaking and seeing the “er” instead of “a”

  • cdyse7 Charlie Dyson (@cdyse7) reported from Berkhamsted, England

    Issues with live tv (premier league) only happens with prime how can this be fixed? #AmazonPrime @PrimeVideo

  • MitchM77 Mitch Manning 🦁💜💙 (@MitchM77) reported

    @csc1698 @PrimeVideo Definitely! The commentary today was awful too. At one point the commentator said the same fact about 10 mins later. Being a few seconds behind real-time was annoying too.

  • rhymeswithibiza Christina Floriza (@rhymeswithibiza) reported

    Hi again @PrimeVideo - it turns out a BUNCH of Mad About You episodes are out of order. Help!

  • Weslinhho DC (@Weslinhho) reported

    What is wrong with ur quality lads, I have a 4k TV and the game is looking like Minecraft @PrimeVideo

  • annaed884 DeAnna (@annaed884) reported

    @PrimeVideo’s layout is just terrible. Too many options to scroll through, paid options mixed with the free ones. It’s a confusing mess. An update in 2021 would be great.

  • PunjabAlchemist PunjabAlchemist (@PunjabAlchemist) reported

    @thepeoplesmovie @PrimeVideo @NetflixUK Doesn't need to drop far off I'd imagine to start having buffering issues. That's pretty poor considering you'd be considered a suburb of Glasgow. It's not as if your in the remote Highlands?

  • heather54939459 brownangel (@heather54939459) reported

    @PrimeVideo First one was awful. Why would they do that again, on purpose?

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