Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 10 |
| Atlanta, GA | 9 |
| Los Angeles, CA | 8 |
| Ashburn, VA | 8 |
| Houston, TX | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Minneapolis, MN | 7 |
| New York City, NY | 7 |
| Denver, CO | 7 |
| Indianapolis, IN | 6 |
| Orlando, FL | 5 |
| Sydney, NSW | 5 |
| Birmingham, AL | 5 |
| Seattle, WA | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Milwaukee, WI | 4 |
| Las Vegas, NV | 4 |
| Dallas, TX | 4 |
| Toronto, ON | 3 |
| Austin, TX | 3 |
| Bengaluru, KA | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Kansas City, MO | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Matthews
(@philamenia69) reported
@PrimeVideo if you are going to county to cover @premierleague then can I suggest you get some commentators that know what they are talking about? Wrong players and misstating refs decisions. #awful #clueless #isthiswhatwearepayingfor
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mitch
(@LestahMitch) reported
Fix your sound @PrimeVideo
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Martin Baker
(@mrbmartinbaker) reported
@johnkrasinski @JackRyanPV @PrimeVideo It is appalling . The first two seasons were great and was really looking forward to this but it's terrible - so boring - far too much chat and very little action. When there is it is dire.
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Mr G
(@Griffy99) reported
It doesn’t matter how I set up my television or my app, football coverage on @PrimeVideo is poor picture quality!
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newcastles finest
(@joeylinton34) reported
Are @PrimeVideo gonna fix the sound on the Newcastle game ?
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Dave Mac
(@DaveMac1974) reported
Why is the @PrimeVideo app so ****? Everyone else can develop a decent performing app, so why can't @AmazonUK ? Not 1 of the Premier League games will work on the app, so have to use a computer linked to the TV to play it on their website instead.
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Kini
(@lcfckini) reported
.@PrimeVideo can you fix the audio in the Leicester Newcastle stream👍
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Drip 💛💜
(@DripBayless16) reported
@PrimeVideo Fix your Audio on the @NUFC game.
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William Jardine
(@Will777779) reported
@PrimeVideo your commentators on Leicester v Newcastle are terrible
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KMF
(@kepsomd) reported
@PrimeVideo Crystal palace v Fulham. TERRIBLE camera work. Never had sun before? Sort it please.
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Penny Burden
(@PennyBurden1) reported
@PrimeVideo sort out the sound on the #LEINEW match please!! Sound quality is v poor.
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Kris Waterson
(@Kriswaterson) reported
Anyone else have an echoey audio from the #PrimeVideo #LEINEW match? None of the other games seem to have the issue. @primevideosport
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Mark Russell
(@securityinstall) reported
@PrimeVideo watching to the newcastle Leicester and the sound has a terrible echo. Can this be fixed
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Josh Citrone
(@Fishstig) reported
@PrimeVideo can you sort the audio on the Leicester Vs Newcastle United stream please. It's awful.
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Adam Morrissey
(@AdamMorrissey99) reported
@Adam66478283 @PrimeVideo Thought my TV was broken at first @PrimeVideo get it fixed
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