Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Portland, OR 8
San Jose, CA 8
Houston, TX 7
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Birmingham, AL 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ChartwellManor Winston Churchill (@ChartwellManor) reported

    @lindseyadler Oh yay. More ridiculously poor camera quality that makes me feel like I'm watching a game from the 60s. Please fix that crap @mlb @PrimeVideo

  • Bmutch Too Mutch Sauce (@Bmutch) reported

    @Baronj87 @PrimeVideo TV isn’t supposed to be that much work to understand.

  • AndroidBlogger Android_Blogger (@AndroidBlogger) reported

    Hey @PrimeVideo , @PrimeVideoFR ! PrimeVideo on browser couldn't read videos anymore, and none of your solutions did work... Just removing the PrimeVideo cookies made it work, why don't you explain it ?

  • LarsCourville Lars Courville (@LarsCourville) reported

    @PrimeVideo The show was awful. Absolutely no redeeming qualities. The guy playing Rhett's character is a terrible actor. What's the deal with the Matriarch's character puncturing her hand with a dead baby Bear? Completely nonsensical. It's taxing to watch.

  • TheHeartIsTSM It's me jajajajaja (@TheHeartIsTSM) reported

    @thewildsonprime @PrimeVideo I feel robbed. The boys stories are boring and not relevant. The girls stories obviously lacked time to evolve. I'm on the last chapter and the story hasn't moved one inch from last season. This was a terrible choice. Honestly, if you do a season 3: WE DON'T CARE ABOUT THE BOYS.

  • callieslove beca ⚓︎ (@callieslove) reported

    @PrimeVideo besties can u put good trouble s4 ep 9 on please

  • thespectreshow Spectre (@thespectreshow) reported

    @AmazonStudios @PrimeVideo @lilitaylor Man, I thought the Yellowstone Ranch had some problems

  • mtthvv matthew jackson (@mtthvv) reported from Kingston upon Thames, England

    @AppStore @thewildsonprime @PrimeVideo I pawned my phone. Am I in trouble? Still got MOAMacBook’s though

  • ModernThinkerr sk8goat (@ModernThinkerr) reported

    Why deny a full ride to a prestigious real estate school with 200% guaranteed top 1% jobs? Because that shits gay as ****. I’m a real g. I dipped to Hollywood to work for @wolfofwallst, a billionaire. Now, I’m building @PrimeVideo for another billionaire. I’m 24.

  • Grumpyrocker Harry 📷 🎸 🕹 (@Grumpyrocker) reported

    Not happening on all #PrimeVideo. But it's clearly an issue.

  • JackMagnum99 Big Ed The Hot Sauce Guy (@JackMagnum99) reported

    @PrimeVideo I REALLY wanted to like this. But this was straight up awkward and left us with so many questions, WTFs and a few vague answers at best. I expected much more from this series. Decent cast, but the storyline was not as tasty as it lead on. Awful ending too. Such a disappointment.

  • kxtebish0p kaz (@kxtebish0p) reported

    @fruityhealey @thewildsonprime @PrimeVideo spill!!! promises broken.. disappointed but not surprised

  • aboyhisstuffan1 JustAGayDude🏳️‍🌈 #BlackLivesMatter 💙💛🕊 (@aboyhisstuffan1) reported

    @PrimeVideo Hi, trying to turn on the subtitles for ‘A Very British Scandal’ and while I have the option to turn them on nothing is coming up? Any way to fix this?

  • nunyabussness2 Never Forget Jan. 1/6/21 (@nunyabussness2) reported

    @PrimeVideo Hard to follow . This is a terrible show.

  • Timgeorge78 Tim George - BrunswickMD (@Timgeorge78) reported

    @PrimeVideo This show is terrible. It’s too bad because I’m a big Tom Pelphrey fan.

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