Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Luis Obispo, CA | 1 |
| Oceanside, CA | 1 |
| Menlo Park, CA | 1 |
| Vancouver, BC | 2 |
| Kernersville, NC | 1 |
| Roseville, MN | 2 |
| Hendersonville, NC | 1 |
| Cocoa, FL | 1 |
| Asheville, NC | 1 |
| Lebanon, NJ | 1 |
| Mankato, MN | 1 |
| Tucson, AZ | 3 |
| Ottawa, ON | 3 |
| Dedham, MA | 1 |
| London, England | 4 |
| Melbourne, VIC | 2 |
| Plano, TX | 1 |
| Moscow, ID | 1 |
| Point Arena, CA | 1 |
| Peoria, AZ | 1 |
| Township of Evan, KS | 7 |
| Hillsboro, IL | 1 |
| Edmond, OK | 1 |
| Belleville, IL | 1 |
| Safety Harbor, FL | 1 |
| City of Park Falls, WI | 1 |
| Tallahassee, FL | 1 |
| Helotes, TX | 1 |
| Miami, FL | 2 |
| Bolivar, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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timothy forsman (@TimothyForsman) reported@PrimeVideo why do netflix and prime have all of these shows with gay and trans characters? It’s gotten ridiculous. I think they just do it to have us argue and get distracted from real problems that exist
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Jeff 🔴⚫️🔴 (@JMC9787) reportedSound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?
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Seattle Kraken GM (@SeattleKrakenGM) reported@SeattleKraken @PrimeVideo 0.6% chance to make the playoff. The only thing this #SeaKraken steaming bag of dog **** roster needs to do now is LOSE EVERY REMAINING GAME to help our draft position.
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Shannon Davidson (@LosShananiganz) reported@PrimeVideo fix your streaming quality. Damn shows keep going grainy in the middle of a scene
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Shreya Verma (@ShreyaVerm93821) reported@PrimeVideo Accidentally subscribed on Prime Video while trying to access Anime Times. Haven’t watched anything, but I’m unable to cancel or get a refund. It’s also asking for additional payment. Please help me cancel this subscription and process a refund ASAP.
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𝓙𝓸𝓱𝓷 (@its_johnboyy) reported@VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.
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Justin Patrick he/him • • (@LWOSJustinP) reported@Oh_lalala_ @PrimeVideo we'll see, lol. Sometimes I like putting on movies I've seen a bunch while I work & having them in the prime app is easy. But the darkness is crap, so I might have to change
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ArcherCat (@ArcherCat17) reported@amazon @PrimeVideo your customer service reps are terrible
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Jamal (@jamalthetenth) reportedConsidering I had to pay to watch this Bosnia v Italy match, the coverage has been truly awful @PrimeVideo
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Ya boi (@TheeMightyyThor) reportedFix the got damn audio @NBAonPrime @PrimeVideo
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Aurelius☣️ (@eleniyanjb) reported@PrimeVideo I can’t access my account for weird reasons. Kindly fix up.
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John Lookabaugh (@jdlookabaugh) reported@evie_ @PrimeVideo @paulgrellong You know that feeling when your stuck in traffic and waste an extra hour because some moron caused a crash? Well at least with that guy it wasn’t on purpose. This guy is deliberately taxing the time of millions of people with horrible writing. Bring on the AI writers.
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Shooter McDadden 🎯 (@ShooterMcDadden) reportedWow @amazon @PrimeVideo ****** up the language for Star Wars Episode 1: The Phantom Menace. The introductory crawl is in German and all alien subtitles are in German! Apparently this has been an issue for over a year now. Not a good look for streaming services. Imagine what else they are changing for the content you paid for! I may have to go back to blue rays. This is appalling.
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deepak parmar (@Dearer181Deepak) reported@Nupurkunia @PrimeVideo @hdfcsec Clear app cache, it will work
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Señorita Carmen 🐝😷 (@kbraa_omer) reported@PrimeVideo This is why I h-te you. I don't want to consume censored content; I neither accept nor tolerate the censorship mindset. Your Turkey team is TERRIBLE and SUCKS you should choose people who actually do their jobs properly. We don't want any ******* censorship...