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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 10
Los Angeles, CA 2
Omaha, NE 1
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Ashley, IL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Township of Evan, KS 14
Chicago, IL 7
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
Montclair, NJ 2
Marble Falls, TX 1
Leesville, LA 1
Thunder Bay, ON 1
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RRaynbeauxFPage
    RyvkaRaynbeaux Fan Page (@RRaynbeauxFPage) reported

    @NFLonPrime @PrimeVideo really hope the streaming issues from last year have been corrected- really want 2 watch this one un interrupted

  • baundiesel
    baun (@baundiesel) reported

    @TheMasterOfLuck @PrimeVideo Just assuming it'll be bad. lol People like you are the worst part of fandoms.

  • brettolsicw
    . (@brettolsicw) reported

    @Rob_Shenanigans @amazon @PrimeVideo My app stream was awful.

  • amoots
    amber moots (@amoots) reported

    @MoreForYou_CLE That broadcast from him and that Candace chick was so terrible, I’m seriously contemplating whether I’ll ever watch another broadcast on @PrimeVideo again.

  • UM__Wolverines
    〽️🏆〽️🏆 (@UM__Wolverines) reported

    @PrimeVideo FIX THE ******* VIDEO ON THE PISTONS/CAVS GAME. THIS IS PATHETIC.

  • ejones51
    Erin (@ejones51) reported

    I know I’m too cheap to pay for @PrimeVideo without ads…but yall pick the worst times during episodes to have commercials #offcampus

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • eajacobs
    Eric Jacobs (@eajacobs) reported

    @PrimeVideo The commentary for this Cavs Pistons game is HORRENDOUS. @Candace_Parker in particularly should never work one of your games again

  • deewatson_25
    Dee Watson 💰♊️ (@deewatson_25) reported

    Fix this **** @PrimeVideo

  • biggspider4
    Likky 🕸 (@biggspider4) reported

    @PrimeVideo @NBA video quality is terrible

  • RDoorwar
    Rahul Doorwar ♥️ (@RDoorwar) reported

    @PrimeVideoIN @PrimeVideo you are making Now FROM series Bad to worst .. really getting bored ..

  • geodeck4
    Geodeck4 (@geodeck4) reported

    @KenJoseph66 @PrimeVideo I stand corrected: the last couple episodes of season 5 is worse than anything in season 4 or before it. Jesus christ. what a terrible ending.

  • NayanPrakash4
    Nayan Prakash (@NayanPrakash4) reported

    @PrimeVideo you need to fix your Apple TV app !! It’s unwatchable.

  • DefectiveGeneus
    Stephen Hambor (@DefectiveGeneus) reported

    @PrimeVideo yes Candice is terrible to listen to. Even Kevin can’t be demonstrative enough to make if the Wade and Candice awful commentary.

  • StrongCLEfan
    StrongCLEfan (@StrongCLEfan) reported

    No replays and terrible commentating do better @PrimeVideo!!!! @KenCarman @SportsBoyTony #letemknow

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