Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 10
Chicago, IL 9
Houston, TX 8
Minneapolis, MN 8
Portland, OR 8
San Jose, CA 8
Atlanta, GA 8
New York City, NY 7
Denver, CO 7
Indianapolis, IN 6
Birmingham, AL 6
Seattle, WA 6
Los Angeles, CA 5
Sydney, NSW 5
Dallas, TX 5
Ashburn, VA 5
Omaha, NE 4
Miami, FL 4
San Antonio, TX 4
Milwaukee, WI 4
Las Vegas, NV 4
Orlando, FL 4
Carlsbad, CA 3
Katy, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Queens, NY 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • C_Leslie48 Cari Leslie (@C_Leslie48) reported

    @ThroughtheMirr9 I’m legit fascinated by this and just found it on @PrimeVideo obvi I will be watching tomorrow after work

  • salim_abid_ salim_abid_ (@salim_abid_) reported

    @thebkh Yh it is, Super unorganised @PrimeVideo 👀 Maybe work on that!

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @Ctrlzaltdelete @PrimeVideo @Ctrlzaltdelete We're sorry for the trouble! Just to clarify, can you tell us what type of device you're using to stream Prime Video? -Ika

  • OnlyYaeyo60 DaOnlyYaeyo60 (@OnlyYaeyo60) reported

    @InkySoNasty @flofromgeico @PrimeVideo This series could have been a movie no need to drag that story line as long as they did..Terrible story and the black face dude was overkill

  • lady_vinyl ✨little witch chloë✨ (@lady_vinyl) reported

    Fixing something not broken? Great job, @amazon! Maybe worry more about your dying workers’ human rights than retooling menus badly? @PrimeVideo

  • EmmaMcGreivy Emma (@EmmaMcGreivy) reported

    Can Martin Tyler and Gary Neville please talk about something other than utd for 5 secs? Im a arsenal fan and I love nothing more than to see spurs lose but the commentary is so awful and all biased @SkySports you need to do better @PrimeVideo and @btsport are 100% better #TOTMAN

  • Wax_B Wax (@Wax_B) reported

    @PrimeVideo when are you going to make a decent AppleTV app? It works terrible compared to Netflix or Disney+

  • acohick Aaron cohick (@acohick) reported

    @Komprezer @VeganPantheist @PrimeVideo Omg what happen to the native Americans is worst! Mass genocide was done on Them poor ppl! & we stole their land, gave them horrible diseases & really massacred those beautifully spiritual people! That worshiped the land,& They worshiped & revered people like me! 2 Souled beings

  • SparkyKat_Lives Katrina (@SparkyKat_Lives) reported

    Watching #Them on @PrimeVideo and it's super disturbing. I'm only on episode 2! The worst parts are the people, not the "supernatural" bits.

  • jonjonson65 Jon Jonson (@jonjonson65) reported

    @acohick @AyeJayWoods @PrimeVideo Your guilt should help

  • Toddwrtr Todd Erwin (@Toddwrtr) reported

    Wish @PrimeVideo and @movies_anywhere would get their issues with code redemptions resolved. If a code redeems in 4K on MA, it should redeem across all services in 4K. That may be the case with Vudu or iTunes, but definitely NOT Prime Video, who will give you HD instead!

  • BLKWOCA Blkwoca (@BLKWOCA) reported

    @omgitspatlong @Sharlette_ @PrimeVideo The People Under the Stairs touches on race issues like gentrification

  • theavinashbg Avinash B G (@theavinashbg) reported

    @PrimeVideo i am watching yuvaratna and find the audio quality very low...somehow even with dolby plus its feeble...can you please check the same on this issue

  • Nyu_Iwakura The cake is a lie (@Nyu_Iwakura) reported

    @Angela_Rashida @PrimeVideo I think a show set in that time period has a duty to depict race issues. It would be wrong to exclude it. As far as going to far. Should we really depict race issues through rose tinted glasses. The history is Nasty and ugly and if depicted..should be so in all its ugly glory.

  • janney_r Janney M (@janney_r) reported

    @whowhatwhenlies @craignestor3 @PrimeVideo "Virtue signaling" and "SJW" are hackneyed phrases that people use as a way to dumb down complex issues. I used the term anti-Semitic to describe the tweets of a specific individual, not as a generalization.

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