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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Campinas, SP 1
Paris, Île-de-France 14
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 9
Köln, NRW 1
London, England 8
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Abbylovesfoxy
    theghostfighter (@Abbylovesfoxy) reported

    @projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again

  • Caspearious
    Caspearious (@Caspearious) reported

    @lmrj07 @AmazonMGMStudio @PrimeVideo It's not over yet, but the outcome seems inevitable. It's all a waiting game for Amazon. The showrunners have lives and will have no choice but to move on at some point (if they don't have infinite wealth) and the fellowship will be broken. When the fellowship is broken, I'll be throwing up so many mute words and unfollows to get as much Hollyweird off my timeline as possible.

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • Noise_Frequency
    NOISE FREQUENCY (@Noise_Frequency) reported

    @CineMattSWE @PrimeVideo That's because Amazon also kills kids. They give the IOF cloud servers to target Palestinians.

  • carloslondrez
    carlos (@carloslondrez) reported

    @ADPwebmaster @PrimeVideo I'm unable to switch this off on certain titles on TV app. Please fix!

  • JuliansBacke
    Julian Lundberg (@JuliansBacke) reported

    @AmazonMGMStudio @PrimeVideo Stargate is unforgettable... Fix your mistake and #SaveStargate

  • justbecause022
    I (@justbecause022) reported

    @PrimeVideo @CraveCanada can you get off your ******* *** and upload the new house of the dragon episode ??? If I wanted late uploads I’d just go through pirate websites instead of paying for yall trashy *** platforms. Fix it.

  • gojoo_167
    Alinaa🫧🌙 ꕤ (@gojoo_167) reported

    @glindaupland @PrimeVideo She genuinely needs help this is sick that their encouraging this behavior of gets

  • jay_onte_long
    Ja’tari (@jay_onte_long) reported

    @PrimeVideo is really doing @thegitsofficial a disservice, why isn’t it on the Home Screen/ under the TV Shows panel smh the only reason I knew was b/c of Twitter & YouTube, crazy work..

  • eddieb187
    eddieb187 (@eddieb187) reported

    @PrimeVideo using PrimeVideo player via Firefox and Subtitles settings aren't saving, keep resettling.. tried clearing Cache, reinstalling browser, problem appears to be on your end... Kindly fix this issue, TY

  • kaffieann
    Kathy (@kaffieann) reported

    @pozvibes4u @PrimeVideo It's a real irritating issue for me especially when it's a movie from years ago. They are gouging and taking advantage. @PrimeVideo you are the worse.

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @AmazonMGMStudio @PrimeVideo We’re still here The very least you can do is explain to us why you think Gero’s Stargate won’t work. We should be working together to make the best version possible. We think it’s Gero’s Gate. You haven’t given us any reason to think its not. #SaveStargate

  • pawan_coach
    COACH RIDER (@pawan_coach) reported

    @PrimeVideo @AmazonHub My annual Prime ₹999 plan was automatically cancelled wdout my consent. I didn’t request cancellation. I kindly request to help & renew my membership with same plan, as I was already subscribed to it & want to continue without losing previous pricing

  • JeanLucConnery
    Sir Jean Luc Connery (@JeanLucConnery) reported

    @PrimeVideo This is actually a fun show. But I have to ask. Does anyone working on this series know ANYTHING about soundtracks. Cause whoever wrote this one should f*cking FIRED. You are a right idiot. You missed every chance to elevate this work and failed. You should never work again.

  • BigJoshysprnkle
    Joshy (@BigJoshysprnkle) reported

    @PrimeVideo When is Hollywood gonna stop trying to ram this obese fat black bug eyed woman down our throat. She can barely walk 2 feet without panting. Nobody buys her as an action series. Star just terrible.

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