1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Amazon Prime Video
  6. ❯
  7. Outage Map
Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More
Check Current Status

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miguel Hidalgo, CDMX 1
Des Moines, IA 1
Citrus Heights, CA 1
City of Shavano Park, TX 1
Phoenix, AZ 4
Sparks, NV 1
Minneapolis, MN 2
Gloucester, MA 1
Belleville, ON 1
Hillsboro, OR 1
Philadelphia, PA 2
Birmingham, AL 2
Fresno, CA 1
Boca Raton, FL 2
Calgary, AB 2
Las Vegas, NV 2
Miami, FL 2
Delavan, WI 1
Mount Holly, NJ 1
Camano, WA 1
Crestline, CA 1
Camarillo, CA 1
Tampico, TAM 1
Sacramento, CA 4
Hudsonville, MI 1
Fort Worth, TX 4
San Mateo, CA 1
Seattle, WA 8
Bothell, WA 1
Austin, TX 3
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaileshh__
    Shaileshh (@Shaileshh__) reported

    @JioHotstar is worst OTT app. Best one is @netflix than @PrimeVideo ...

  • Kokeshina84
    Mara Bonamano (@Kokeshina84) reported

    @PrimeVideo And they chose badly. Everyone involved in making that decision for the ending made the worst possible choice.

  • vipeness
    VipeNess (@vipeness) reported

    @PrimeVideo Search isn't functioning within the app anymore; it just displays a blank screen when you click on it. I recently updated the app, but the search function remains broken. You also have to force the app to close too.

  • aldis_daniel
    Daniel Aldis (@aldis_daniel) reported

    @PrimeVideo please stop bidding for football games if you cannot do the basics and stream it without lagging or buffing issues. It has been constant in the 2nd half of Arsenal v Atleti. Absolutely shocking. illegal streams can do better then this.

  • ajaygkadam
    ajaykadam (@ajaygkadam) reported

    @PrimeVideo @amazonIN Prime video service not available since half an hour, whats the issue?

  • Henry74461088
    Henry (@Henry74461088) reported

    @therealKripke @TheBoysTV @PrimeVideo Worst season ever The boys season 5❌ The promos for Vought rising,✅

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • ShinNaldrag
    Naldrag (@ShinNaldrag) reported

    @TheMasterOfLuck @PrimeVideo I mean them giving Invincible more money isn't going to increase the quality of the animation since they're aiming for yearly releases. It has more money into it than a lot of anime productions so shooting more money at it isn't gonna help.

  • KSAviation2020
    kirsty finch (@KSAviation2020) reported

    I have booked today of work just wo watch all 8 episodes of off campus and omg didnt disappoint what so ever. My reactions omg up and down think my neighbours are sick of me. Like what an ending to episode 8. 😱😱😱😱😱 #offcampus @offcampusonpv @PrimeVideo

  • JimCarlton2
    Jim Carlton (@JimCarlton2) reported

    Is anybody else's stream of the Cavs/Pistons game on @PrimeVideo lagging/freezing constantly? My internet should not be the problem, but this is becoming unwatchable very quickly.

  • samworkman
    Sam (@samworkman) reported

    @MSUYouTube @PrimeVideo The only problem with the ending is that COVID ****** it. The intention was to get back a BUNCH of people from throughout the entire run of the show but because of COVID restrictions all they could have was Bobby.

  • lesliejen1
    Jennifer Wood Leslie (@lesliejen1) reported

    @WNBA and @PrimeVideo - I am fine watching BB on Prime - but you need to fix the audio. Crowd and background noise are much louder than the announcers.

  • bl0ndwave
    BL0NDwAvE (@bl0ndwave) reported

    @GoodOmensPrime @PrimeVideo Crowley's "heart broken, world broken, what's the point of anything" sums up my feelings about the finale...

  • LandenLaro56146
    LAND7N (@LandenLaro56146) reported

    @PrimeVideo @RollingLoud fix the audio this **** tweakin rn

  • TheRealAnjrue
    Andrew Scott (@TheRealAnjrue) reported

    @GaryBazel @amazon @PrimeVideo It's a known issue. Should be fixed in 48-72 hrs smh. Talk to a chat bot, they'll reimburse you a month.

Check Current Status