Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 8 |
| Phoenix, AZ | 8 |
| San Jose, CA | 7 |
| Houston, TX | 7 |
| Chicago, IL | 7 |
| Minneapolis, MN | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Seattle, WA | 6 |
| Portland, OR | 5 |
| Sydney, NSW | 5 |
| Dallas, TX | 5 |
| Birmingham, AL | 5 |
| Indianapolis, IN | 5 |
| Ashburn, VA | 5 |
| Milwaukee, WI | 4 |
| Las Vegas, NV | 4 |
| Orlando, FL | 4 |
| Salt Lake City, UT | 4 |
| Paris, Île-de-France | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
| Queens, NY | 3 |
| Mumbai, MH | 3 |
| Fort Worth, TX | 3 |
| Clinton Corners, NY | 3 |
| San Diego, CA | 3 |
| San Antonio, TX | 3 |
| Wake Forest, NC | 3 |
| Tampa, FL | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Mudit Sinha
(@mdtsinha) reported
@PrimeVideo Your search results have a major bug. Unable to search for a movie that is clearly on the platform. Have to go to Imdb and navigate via the Deeplinks. Not like you had a great 'Search' anyway. Horrible from one of the top OTTs to have a broken search!
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Jacob Denny
(@AlleyBammyNibby) reported
@PrimeVideo you're actually awful why do you try? **** shows, horrible UI and I can't project to my TV without a fire stick? There's a reason I only get prime on free trails, that's all it's worth.
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Taza
(@Kay_map) reported
Im ending my @PrimeVideo subscription coz their search engine doesn’t work. Try search coming 2 America. It will literally find nothing related to your search. This is frustrating aiii
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kramdasnayak
(@krnayak1952) reported
@ZEE5India 2/3 why Radhe should be watched within 4hrs nd why din't you disclose before subscription. Reg pic clarity nd quality I have no such issue in @PrimeVideo nd @StarDisneyPlus_
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Mo_Jigga™
(@mo_jigga) reported
Ke kola di login tsa @PrimeVideo 🥺 I’ll return them after binging #ThusoMbedu
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Lateral Lucas Pintão
(@markellisson) reported
@PrimeVideo please, i need help, lost my number and i can't change it.
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Rafael Augusto
(@ramgu2005) reported
@AbeBooks @PrimeVideo Hello, need help about an order I placed but the contact us link doesn't work here for me...
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Lauren Hoffa
(@HoffaLauren) reported
@PrimeVideo Enough pushing the black issue. Tiresome and overkill
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Raylan Givens
(@ChoiSaab27) reported
@FlexLoci Problem watching with subs? It's available in Tamil only at @PrimeVideo
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Taza
(@Kay_map) reported
@AmazonHelp Yea it’s up to date Morgan. The @PrimeVideo search engine doesn’t work. There’s other movies I can’t find on there.
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Ajaye-Pernell🇱🇨🇱🇨
(@milt_moise) reported
@syds180turn @Lizzz_Anya @PrimeVideo I can't agree with this stance. It's myopic and doesn't represent the intent of this project, or the scope of Jenkins' work. You don't want to see it? Then don't watch. I know I will.
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GrimlyFandango
(@GrimlyFandango) reported
Found out after purchasing a sub to @BritBox_UK on @PrimeVideo UK that they only have episodes 1-4 of Unforgotten season 4, I would need to purchase a sub to ITV Hub to watch episodes 5&6, is that even legal? Terrible, sub cancelled.
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Monica Kahindo
(@MonicaKahindo) reported
@drsgon @PrimeVideo Open movie in prime app on phone, turn on the subtitles and then play it on tv from beginning. Had same issue. That's what worked for me
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prashanth Kumar
(@prashanth72075) reported
@PrimeVideoIN @PrimeVideo Hey buddy your SEO is worse than that searching of waterfall in hot desert ....if possible will work on that....&... sort out.....?
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Jimbo
(@Grumio43257933) reported
@primevideosport Worst quality video ever from #PrimeVideo for today's Rome Tennis Final. You have the nerve to show a Pop up suggesting my 100mg broadband was too slow ! 🤬 Juddery, slow, freezing and buffering all match. Thanks for ruining the Final.
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