Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 11 |
| Orlando, FL | 7 |
| Los Angeles, CA | 7 |
| Portland, OR | 7 |
| Atlanta, GA | 6 |
| Seattle, WA | 6 |
| Omaha, NE | 5 |
| Minneapolis, MN | 5 |
| Denver, CO | 5 |
| Chicago, IL | 5 |
| Houston, TX | 5 |
| Perth, WA | 4 |
| Miami, FL | 4 |
| Brisbane, QLD | 4 |
| Dallas, TX | 4 |
| Birmingham, AL | 4 |
| Sydney, NSW | 4 |
| Ashburn, VA | 4 |
| San Diego, CA | 3 |
| Queens, NY | 3 |
| Buena Park, CA | 3 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| New York City, NY | 3 |
| San Jose, CA | 3 |
| Napa, CA | 2 |
| Tampa, FL | 2 |
| Tallahassee, FL | 2 |
| St. Louis, MO | 2 |
| Vancouver, BC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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DHYNΛMiXX🇳🇱iNFiN1TY
(@073M1KE) reported
@PrimeVideo Stop false advertising HDR movies you don't provide HDR on!! Why tf isn't anyone talking about this? Half the **** you guys offer in "HDR" isn't in HDR. Fix that or remove the HDR tag..,
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Savvy Troll
(@SavvyTroll) reported
Yo, @PrimeVideo WTF with the increasingly bad video dropouts on my firstick? Up to *NINE* freezups with black screen trying to watch one of your Prime videos Woops, make that ten This is beyond unacceptable, and, no, I will not troubleshoot it for you unless you pay me Fix it
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Gene Sauder II
(@MeanGeneII) reported
@NordVPN @netflix @PrimeVideo I have been stationed overseas for 5 years and used a vpn to access your content the whole time. The past few weeks I have been unable to however. Please help me solve this issue. I’m an American wanting access to my America content. Thank you
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RLes Santos
(@RLesSantos) reported
@PrimeVideo @AmazonStudios Annette is hands down the worst thing Amazon has ever produced.
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Eric Hanne
(@EhanneEJ) reported
@HerbertHistory @PrimeVideo Scared me out of doing basic duct work for years . . .
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★彡BreitERbart ★彡
(@breiterbart) reported
@PrimeVideo Worst musical I've ever watched.
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★彡BreitERbart ★彡
(@breiterbart) reported
@La_Raconteur @PrimeVideo Excellent description. I was afraid to post that it was awful, and am pleasantly surprised to see I wasn't the only one.
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Mark Allen
(@yoakage85) reported
@PrimeVideo Awful movie. Skipped around for a bit. Movie only got worse. That's 20 minutes of my life I lost. Pathetic.
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Ashu
(@ASHUTOSHYASH) reported
@karanrajan Try the same thing with earphones. You might not face it. Nevertheless, OTTs need to fix it. @netflix @PrimeVideo
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Savvy Troll
(@SavvyTroll) reported
I would advise anyone considering whether to subscribe to @PrimeVideo that they might want to know the quality is going downhill, more and more freezups and black screens over the last couple of weeks I'm up to 14 of them in less than an hour on one show #CaveatEmptor
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Ari Armstrong
(@ariarmstrong) reported
.@PrimeVideo is still the best at streaming. @hbomax inexplicably freezes, and @hulu sometimes skips a few seconds. (But first-world problems.)
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Concerned Citizen 😷
(@ConCit17) reported
@PrimeVideo Got frauded on my credit card by several unauthorized charges from Prime Video. Contacted @amazon three times, they refused to help or even concede that it was fraud. The last “review of account” took <1 minute before a response. F you guys.
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Kalaninut🌺🌴🌈🍍
(@Kalaninut) reported
@PrimeVideo That was unbelievably awful!
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Arturo Belano 🌷 🇵🇸
(@JohannesdeSilnt) reported
@sparksofficial @PrimeVideo Watching this movie I remembered Zizek's old advice: Don't act, just think [Please!]. Clearly, this film is a dead end; Nay, whatever inspired Leos was already a dead end. This movie is worst than bad: it feeds on our disgust. I did not watch the whole thing, of course.
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Frederic Dallan Sawyer
(@freddiethelion) reported
Invincible ad is popping up over my show while it’s still playing underneath. Glitch or intentional? @PrimeVideo
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