Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 9 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| Minneapolis, MN | 7 |
| Denver, CO | 6 |
| Orlando, FL | 6 |
| Seattle, WA | 6 |
| Houston, TX | 6 |
| Las Vegas, NV | 5 |
| Atlanta, GA | 5 |
| Ashburn, VA | 5 |
| New York City, NY | 5 |
| San Jose, CA | 5 |
| Brisbane, QLD | 4 |
| Dallas, TX | 4 |
| Birmingham, AL | 4 |
| Sydney, NSW | 4 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Queens, NY | 3 |
| Vancouver, BC | 3 |
| Perth, WA | 3 |
| Buena Park, CA | 3 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Milwaukee, WI | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Whelan
(@KellyLWhelan) reported
Idea: American Idol but for inventors. Each season, anyone can submit an idea for how to solve [insert current world problem]. If their idea is selected they are paired with a team to test/ build it. Winner gets $10M. Publicly incentivize problem solving @netflix @PrimeVideo
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Marcel Hartjes
(@marcelhartjes) reported
@MrJamesMay @PrimeVideo Nooooo, not you, the image quality of the shots made with the drone u used! Maybe I used the wrong words as a Dutchy…. #sorry
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Joyce
(@tithonia_tea) reported
@TheoryWheel @PrimeVideo @TheWheelOfTime What did they fix about it?
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kate
(@kolar3214) reported
@jheyemm08 @PrimeVideo Dm @hsbbits ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Vincent I Torres
(@DragonShadow384) reported
@PrimeVideo About an hour ago I tried to watch the new episode of Star Trek Discovery, and to my dismay It wouldn’t allow me to watch it, a nasty little message said, Problem Occurred. We’re unable to load tv details. Please try again later. What a bummer.
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Natiffan
(@natiffan) reported
I am struggling with what to think about the @TheWheelOfTime series on @PrimeVideo . I have read the books and the video series feels all over the place. The problem is that’s it’s done very well, just very different from the books. I am seeing the differences more than anything.
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WeiShiLindon
(@VasherZahel) reported
@GaurSomesh29 @TheWheelOfTime @PrimeVideo That's book 2 if you're having trouble. Book 2 we found out there's a multiverse
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Viran Ranaweera
(@ViranRanaweera) reported
@PrimeVideo what’s with your servers. It’s impossible to have a consistent playback without freezing.
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ToniAnn
(@ToniAnnSL) reported
@PrimeVideo Worst casting choices.
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kai | scar :D
(@flandersflower) reported
@PrimeVideo accidentally purchased something bevsuse it went through automatically please help 😢😢😢😢
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OZZIE
(@zagupoz) reported
@PrimeVideo why haven’t you uploaded @survivorcbs finale on @paramountplus been waiting all day to watch please fix
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🐉Lews Therin Telamon🐉
(@Drag0nReborn) reported
@TheWheelOfTime @PrimeVideo My brother (he never read the books) brought up a good point. He asked whether Mat didn't go through the Ways due to an issue with the actor. The fact that he has been recast for Season 2 could make it likely. 🤔
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Adam Zielinski
(@adamzfilm) reported
@PrimeVideo sorry, can’t find anyway to contact you otherwise. Why is the Survivor finale still not on amazon with paramount plus? If this is an issue I would just go directly to paramount plus. Just curious.
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trudi tapscott
(@tapscout) reported
I will do everything in my power to NEVER use @amazon or @PrimeVideo AGAIN. Worst at #CustomerService and we all have choices….. #amazon #consumerpower
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Ho Ho Homo 🎅🎄
(@whorrigami) reported
@PrimeVideo @KarenKilgariff @GHardstark in case you haven’t gotten your Riz Ahmed fix recently
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