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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Praia Grande, SP 1
Sanford, FL 1
Lake Wales, FL 1
Cape Coral, FL 1
Milledgeville, GA 1
Baxter, TN 1
Istanbul, Istanbul 1
Birmingham, AL 2
Endicott, NY 3
Fort Worth, TX 2
Denver, CO 8
Cheraw, SC 1
Ashburn, VA 6
Göteborg, Västra Götaland 1
Victoria, BC 1
Waukee, IA 1
Sunnyvale, CA 1
Traskwood, AR 1
Fort Washington, MD 1
Easton, PA 1
Two Rivers, WI 1
West Monroe, LA 1
Yuma, AZ 1
Mayodan, NC 1
Cincinnati, OH 2
San Diego, CA 2
Albany, NY 2
Sheffield, England 1
Bengaluru, KA 4
Deming, NM 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RoadMommyRogers
    Tracy Salwei (@RoadMommyRogers) reported

    @PrimeVideo @chargers @Chiefs Great way to slow down service; video is awful.

  • CharlesJohnson_
    C. Johnson (@CharlesJohnson_) reported

    @PrimeVideo please fix your @NFL telecast. Fans deserve better

  • CallMeNickyx
    Nicky🐝 (@CallMeNickyx) reported

    @amazon @PrimeVideo I need to speak to a manager because this football game quality looks like **** and I can't see where the ball is.

  • valerie_freer
    Valerie Freer (@valerie_freer) reported

    Flag on the field for delay of game. @PrimeVideo please fix the lag.

  • DarrynRose
    Darryn Rose 🇺🇦🇨🇦🇺🇲 (@DarrynRose) reported

    Anyone else watching TNF on @PrimeVideo? I have fiber internet 200/200. It is horribly pixelated and constantly buffering. The funny part? The commercials don't have the same problem. Only the broadcast is jacked.

  • BennettFelipe
    Phillip Bennett (@BennettFelipe) reported

    @NFLonPrime @PrimeVideo Quality is horrendous. Get your technical **** together before you do another game.

  • ibrahiminan2133
    Ibrahim Inan (@ibrahiminan2133) reported

    Yo CEO of @PrimeVideo must be nice to watch the game without a glitch since you are at the game while your company is ripping people off

  • sarabellmo
    Sara Bell (@sarabellmo) reported

    @PrimeVideo @chargers @Chiefs I’m lucky. I have super fast ($$$$$) internet so my issues are directly app related. We didn’t start the game on time so we needed to fast forward. #1 could only do it 10 sec at a time. My thumb is tired by swip

  • scorpionking078
    SayLess🦂 (@scorpionking078) reported

    @NFL this @PrimeVideo of the nfl is total bs why put a good game on first. Not working on Apple TV Xbox stay stopping and freezing Roku stuttering like wtf

  • BigDumbPete
    PeteH (@BigDumbPete) reported

    FIX THE AUDIO DELAY @PrimeVideo NOW!!!!!

  • josh_skaggs10
    Josh Skaggs (@josh_skaggs10) reported

    Day 97 tweeting @BarstoolTrent until he agrees to golf with me. I’ll tell you one thing, coming home from a wedding to find that i can’t watch TNF on @PrimeVideo because of proxy server issues is an absolute travesty. Any help you can offer me Trent Daddy?

  • ZacheryHaynie
    CactusKing 🌵🏜 (@ZacheryHaynie) reported

    @NFL TNF needs to be back on national tv. Not @PrimeVideo this is not a quality watching experience

  • JimJackJoeB
    TripleJB (@JimJackJoeB) reported

    Prime video streaming of Thursday night football sucks - horrible video quality even on ultra high speed internet pixelated. Feels like we went back 25 years. #nfl #thursdaynightfootball #primevideo

  • LindsSayWhattt
    Lindsay Marie (@LindsSayWhattt) reported

    If @PrimeVideo buffers and skips one more time during this game I’m gonna lose it. I don’t have this issue when I stream the games on their normal channels on sling. Amazon can’t hang. #TNFonPrime

  • TheDesertYankee
    Dede🌵🏜🫓 (@TheDesertYankee) reported

    @HetmanJill @PrimeVideo Hmmmm, I'm on Apple TV and haven't had an issue. Could be internet / provider??

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