Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Atlanta, GA 6
Ashburn, VA 5
Brisbane, QLD 5
Chicago, IL 5
Orlando, FL 5
Los Angeles, CA 5
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Dallas, TX 4
Bengaluru, KA 3
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
London, England 3
City of London, England 2
Fairfield, CA 2
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Buena Park, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TagMom630 mary tag. (@TagMom630) reported

    Hey @PrimeVideo … what’s the problem with the NFL sound? Can’t stream on non cable tv. I’ve moved on to something else.

  • thecasualfinch Finch (@thecasualfinch) reported

    @PrimeVideo really having issues with this #TNF stream tonight.

  • Alexzander23 Eduardo (@Alexzander23) reported

    @PrimeVideo @chargers @Chiefs My internet is great but your quality of broadcast is horrible right know. It’s pixelated..

  • DougWoodson0308 Douglas Woodson (@DougWoodson0308) reported

    @NFLonPrime on @PrimeVideo video quality is horrid. And the audio does not match the mouths of the people.

  • blazerdawg05 blazerdawg05 (@blazerdawg05) reported

    @PrimeVideo fix your broadcast i’m getting 1 frame per second right now

  • ChampsElite TraderJoe (@ChampsElite) reported

    Havent seen this poor of video quality since 1999 @PrimeVideo

  • AnalyticChicago ChicagoAnalytic (@AnalyticChicago) reported

    @NFLonPrime @PrimeVideo Terrible quality of broadcast— buffering/glitching every 10-15 seconds

  • brittany_derry Brittany Derry (@brittany_derry) reported

    Hey @PrimeVideo fix the stream - I like watching football that isn’t blurry….

  • jphadley18 JP Hadley (@jphadley18) reported from Denton, Texas

    Cant even watch this game the picture quality is so bad @PrimeVideo

  • johnnyO73 Johnny O (@johnnyO73) reported

    Hey @PrimeVideo wanna maybe fix this garbage picture sometime soon? #TNFonPrime

  • Jakecomer89 Jake Comer (@Jakecomer89) reported

    @PrimeVideo I just want to watch football and there so much buffer wheel of doom .

  • theFakePaulito Paulito4Real (@theFakePaulito) reported

    Anyone else not very impressed with the video quality for #TNFonPrime ? @PrimeVideo do better!

  • DetroitJoeChapp Joe Chapp (@DetroitJoeChapp) reported

    This is the worst quality I’ve watched a game since 2000 #PrimeVideo

  • VeraDimilo2022 Vera DiMilo (@VeraDimilo2022) reported

    @SavageAStone @NFL Why is there ****** quality on @primevideo ?

  • mjclark79 M💙 (@mjclark79) reported from Houston, Texas

    @KirkHerbstreit @PrimeVideo PLEASE fix the sound. We hear more crowd noise than announcers 😣

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