Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 3 |
| Township of Evan, KS | 9 |
| Sacramento, CA | 2 |
| Kokomo, IN | 1 |
| Ellicott City, MD | 1 |
| Minneapolis, MN | 4 |
| Edinburgh, Scotland | 2 |
| Kingston, PA | 1 |
| Berlin, Berlin | 1 |
| League City, TX | 2 |
| Gallatin, TN | 1 |
| Hendersonville, NC | 2 |
| Montlouis-sur-Loire, Centre | 1 |
| Newington, CT | 1 |
| San Luis Obispo, CA | 1 |
| Oceanside, CA | 1 |
| Menlo Park, CA | 1 |
| Vancouver, BC | 2 |
| Kernersville, NC | 1 |
| Roseville, MN | 2 |
| Cocoa, FL | 1 |
| Asheville, NC | 1 |
| Lebanon, NJ | 1 |
| Mankato, MN | 1 |
| Tucson, AZ | 3 |
| Ottawa, ON | 3 |
| Dedham, MA | 1 |
| London, England | 4 |
| Melbourne, VIC | 2 |
| Plano, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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ArcherCat (@ArcherCat17) reported@amazon @PrimeVideo your customer service reps are terrible
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Abhishek Yadav (@Er_Abhi_N) reported@PrimeVideo hello, just tell me, why is web series on prime videos is having so poor video quality,
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Clint (@KeyboardJunkie) reportedThis news angers me to the very depths of my soul. You have no idea how badly I was left broken after #HaloTheSeries. I take lore seriously. And I treat the lore of my favorite franchises with absolute respect and love. If @amazon @PrimeVideo ruins #MassEffect for me… I just…
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JG (@JashawnGriffith) reported@PrimeVideo @AmazonMGMStudio @IamSandraOh He gotta a lot of work to do
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Dev Rфss (471) (@TheDevRoss) reported@PrimeVideo this is just unacceptable. 4 people including the editor? An art director who cannot see how bad much of the shots are? I'd rather never hear another big name actor's voice in this show. Fix this
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Mark-roh-wah-vay (@rainbow_geisha) reportedI'm getting sick of the HDMI connection error when trying to watch prime. What a ridiculous error. It's the only streaming service that does it. @amazon @PrimeVideo
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QUADAWG (@QUASHAUN104) reported@PrimeVideo @InvincibleHQ please fix thragg. He does not look like the intimidating final boss he's supposed to be. In the comics he looked badass but here he just looks... Idk lol
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Mahesh Desai (@demahesh1) reported@SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership
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Ernest of Borgnine (@ACK2069) reported@PrimeVideo Thank God it's over. The last season was terrible woke nonsense.
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Alan Burns (@alanjmburns) reported@AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.
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ryanator109 🇳🇿 (@ryanator109) reported@eduffleppard @PrimeVideo @TheBoysTV No work tomorrow haha
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scott bonar (@scottbonar5) reported@PrimeVideo wake up the person in the studio and hit the video button to broadcast the masters terrible start to this
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Rajat Aggarwal (@rajatagg1998) reported@LGIndia @PrimeVideo Worst product of LG company and worst customer service who just ask customer to share your details and never respond afterwards
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J.E (@johanna_e24) reportedThey just don't believe in their projects and that's why they keep cancelling things. @PrimeVideo you are the worst.
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Zachs Vintage Cards (@zachs_vintage) reported@PrimeVideo @NBATV I don't know how you can not have something so basic as team recording. I want all games of the same team added to my watch list so I don't have to search for them on a daily basis. Hope YouTube TV gets the license next year as Prime has been awful.