Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
Orlando, FL 6
Los Angeles, CA 5
Buena Park, CA 4
Brisbane, QLD 4
Dallas, TX 4
Atlanta, GA 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Austin, TX 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
Jacksonville, FL 2
San Francisco, CA 2
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Bengaluru, KA 2
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • maxholloway Max Holloway (@maxholloway) reported

    @PrimeVideo your video of spurs pool cut out for me, fix ASAP plz

  • gaz_cordery Gary Cordery (@gaz_cordery) reported

    @PrimeVideo can't even show the football without the app not working at all. What a waste of money.. 🙄

  • G2theb4 The Scouse Nomad (@G2theb4) reported

    Mark Clattenberg what was your opinion of the handball? Mark clattenberg :- “if I speak I am in big trouble” #LIVTOT #PrimeVideo

  • crypto4life81 crypto4life (@crypto4life81) reported

    Having issue with @PrimeVideo #LIVTOT

  • HotelsAndMoney Hotels And Money (@HotelsAndMoney) reported

    @PrimeVideo fix your sports coverage so people can actually watch the Liverpool game. So frustrating 🤬

  • dbnelson99 Bruce Nelson #FBPE 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🔶 (@dbnelson99) reported

    The picture quality on @PrimeVideo tonight is an embarrassment to the @premierleague #LIVTOT

  • nessandandy 𝕽𝖔𝖘𝖈𝖔𝖊 (@nessandandy) reported

    @stevechudley1 If only it appears to have crashed as my screen is blank and now getting an error message. Come on @primevideo sort it out 😡

  • Erstwhilian I’ll just keep asking (@Erstwhilian) reported

    @GJM_78 It’s absolutely awful from #PrimeVideo #LIVTOT

  • JLG_2013 Jamie MUFC (@JLG_2013) reported

    @LeeDelaney05 @PrimeVideo Delay isn’t the problem it’s the video quality that’s the issue!

  • phippsyspurs Steve Phipps (@phippsyspurs) reported

    Watching football on @PrimeVideo is truly awful

  • Plumbley11 𝙻𝚊𝚌𝚎𝚢 𝙿𝚕𝚞𝚖𝚋𝚕𝚎𝚢 (@Plumbley11) reported

    @PrimeVideo constant problems when watching @premierleague football!!!

  • TonyPay08689589 Tony Payne (@TonyPay08689589) reported

    @PrimeVideo your video quality is terrible on the football!!

  • hough_james90 James hough (@hough_james90) reported

    @PrimeVideo have the worst football coverage going

  • andymccarthy Andy McCarthy (@andymccarthy) reported from Knaresborough, England

    @PrimeVideo should not have the football if you can't sort the stream, everything else is great quality, but Amazon is shocking

  • AndrewDandilly Andrew Dandilly (@AndrewDandilly) reported

    Errrmmm @PrimeVideo what’s going on??? The #LivTor game crashed no error message...

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