Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
Atlanta, GA 5
Orlando, FL 5
Los Angeles, CA 5
Buena Park, CA 4
Brisbane, QLD 4
Dallas, TX 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
New Oxford, PA 2
Mumbai, MH 2
Spokane, WA 2
Jacksonville, FL 2
Austin, TX 2
San Francisco, CA 2
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Bengaluru, KA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • donkey_dude_jmo Justin Marshall Orlow (@donkey_dude_jmo) reported

    I think that was the worst football game I have ever watched @PrimeVideo

  • furiousflea43 Furiousflea43 (@furiousflea43) reported

    I'm not staying up for OT game with these awful team @PrimeVideo

  • jshub112 John S (@jshub112) reported

    @PrimeVideo @Broncos @NFLonPrime Worst picture quality from any streaming company. You have nerve for charging to watch this.

  • ShaneKerchen Shane Kerchen (@ShaneKerchen) reported

    So @FDSportsbook gives out Bad Beat refunds. Do @PrimeVideo and @NFLonPrime give out God-awful Game refunds?

  • Voguegarcon1 kidKriptic (@Voguegarcon1) reported

    @kylekeefetv We're talking about the lack of quality of @PrimeVideo right?

  • VBDaddy2001 Doug Gardner (@VBDaddy2001) reported

    Count me as a +1 for crappy picture quality from #ThursdayNightFootball from @PrimeVideo

  • tlandon22 klephus22 (@tlandon22) reported

    @NFLonPrime coverage sucks for the game glitchy freezing but yet the commercials never have a problem @NFL @PrimeVideo

  • Voguegarcon1 kidKriptic (@Voguegarcon1) reported

    Amazon pays $78 million a game to broadcast TNF and the quality is worse than my Instagram story I made walking down a loud street. Fix it @PrimeVideo

  • GrantWillour Grant Willour (@GrantWillour) reported

    If I wanted to watch bad football I’d watch college football what is this? Fix ya script @NFL @PrimeVideo

  • ipokethewoke Your Dose of Reality (@ipokethewoke) reported

    @PrimeVideo congrats on showing the worst @NFL game of the year tonight.

  • SportsTruth12 SportsTruth (@SportsTruth12) reported

    @amazon @PrimeVideo Did you get the worst games for TNF just to sell a million ice picks we would use to stab our eyes while watching?

  • Moody82001528 Moody (@Moody82001528) reported

    @NFLonPrime @PrimeVideo @DavidBowieReal Worst game ever.

  • pias4life EA (@pias4life) reported

    TNF Prime feed is once again almost unwatchable. #PrimeVideo bad enough these teams are terrible.

  • Fix_Hated Unafilliated (@Fix_Hated) reported

    This game is awful. @PrimeVideo you owe us a subscription credit for this 🗑🚮 #TNFonPrime

  • Voguegarcon1 kidKriptic (@Voguegarcon1) reported

    @NFL Never excited to watch a low quality broadcast on @PrimeVideo

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