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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fresno, CA 1
Boca Raton, FL 2
Calgary, AB 2
Las Vegas, NV 2
Miami, FL 2
Delavan, WI 1
Mount Holly, NJ 1
Camano, WA 1
Crestline, CA 1
Camarillo, CA 1
Tampico, TAM 1
Sacramento, CA 4
Hudsonville, MI 1
Fort Worth, TX 4
San Mateo, CA 1
Seattle, WA 8
Bothell, WA 1
Phoenix, AZ 3
Austin, TX 3
Denver, CO 5
Vancouver, BC 2
Los Angeles, CA 3
Corvallis, OR 1
Paris, Île-de-France 3
Farnborough, England 1
Wichita, KS 1
Madison, WI 2
Township of Evan, KS 11
Chhindwāra, MP 1
Lawrenceville, GA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • bezy_bby
    A M B E Z Y (@bezy_bby) reported

    @PrimeVideo yall need to get **** together. Can’t watch the game because of your errors

  • barakaiel
    loren🥂🗝🪽 (@barakaiel) reported

    @GoodOmensPrime @PrimeVideo I'm so sad, I can't even work

  • botticellicream
    🇺🇸🇨🇺Hippopotomonostrosesquippedaliophobicphile (@botticellicream) reported

    @Patrick20811564 @PrimeVideo I dont know how to tell you this but every show stars baby killers , it's how you get the work

  • fruitofpassion
    🌺 (@fruitofpassion) reported

    @PrimeVideo I need y’all to fix your damn app/website right now, I’m tryna watch Off Campus.

  • Noha_luboya
    Noha (@Noha_luboya) reported

    @AmazonHelp @PrimeVideo @NBAPR The buffering is unbearable for these nba games, it lags for such a long portion of the game this is nasty work

  • RobKuecken
    Jake (@RobKuecken) reported

    @PrimeVideo Unwatchable. Terrible mess.

  • benbwwfc19
    Ben Bradley (@benbwwfc19) reported

    @HarryRossHughes @PrimeVideo Ive had no issues with my feed at all

  • MittenGirl85
    Yvette (@MittenGirl85) reported

    @PrimeVideo if you are going to have the NBA playoff games, please fix the background noise. All I hear is one person clapping nonstop right next to the microphone. #knicksvs76ers #nbaplayoffs #prime

  • Filmy_Hype
    Filmy Hype (@Filmy_Hype) reported

    Just raised an issue: @Netflix stopped offering recaps for preview seasons—great to see them back! 🎬 But on @PrimeVideo there’s no volume or brightness swipe controls. 😕 #PrimeVideo, please fix this ASAP!

  • joeyrscotland
    CenTex Raider (@joeyrscotland) reported

    @JTTheBrick @PrimeVideo It’s alarming that you don’t understand that Prime Video has 130m+ viewers in the US and 180m+ worldwide in the low end of estimates. The amount of total viewers of all the cable subscribers in the US combined is less than 70m now. Prime almost has double the viewership of what cable has these days. The cost for Prime video is $9 per month, so why is that an issue when people pay well over $100 per month for cable service?

  • TokiDeth
    TokiDethHammer (@TokiDeth) reported

    @PrimeVideo But we still have so much to learn, what about climate change, or addressing more social issues? How will we learn these lessons without a retarded super hero show to teach us?

  • mccool_nofool72
    Matt McCool (@mccool_nofool72) reported

    Damn awful @PrimeVideo with Ian Eagle and @realStanVG pronouncing Nikola Topic’s name as the word “topic. THIS now a topic of conversation that national media needs to do their damn homework. Pay the hell attention. They mentioned his story, but say an easy name right. #ThunderUp

  • kugi_igi
    Sabi ni Kugi (@kugi_igi) reported

    @PrimeVideo If you buy it, is it bluray quality? What's the bitrate, HDR format and surround audio format?

  • Gofightwin8668
    jeff siegenthaler (@Gofightwin8668) reported

    Stan Van Gundy is terrible @PrimeVideo @dobetter @lazy

  • aldis_daniel
    Daniel Aldis (@aldis_daniel) reported

    @PrimeVideo please stop bidding for football games if you cannot do the basics and stream it without lagging or buffing issues. It has been constant in the 2nd half of Arsenal v Atleti. Absolutely shocking. illegal streams can do better then this.

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