Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 8 |
| New York City, NY | 8 |
| Chicago, IL | 6 |
| Ashburn, VA | 6 |
| Los Angeles, CA | 6 |
| Atlanta, GA | 6 |
| Orlando, FL | 5 |
| Derby, England | 4 |
| Bengaluru, KA | 4 |
| Guadalajara, JAL | 4 |
| Minneapolis, MN | 4 |
| Phoenix, AZ | 4 |
| Tampa, FL | 4 |
| Dallas, TX | 3 |
| Glasgow, Scotland | 3 |
| San Diego, CA | 3 |
| Endicott, NY | 3 |
| Fairfield, CA | 3 |
| Jacksonville, FL | 3 |
| Wandsworth, England | 3 |
| Brisbane, QLD | 3 |
| Mumbai, MH | 3 |
| Indianapolis, IN | 3 |
| Palmyra, VA | 3 |
| Nottingham, England | 3 |
| San Antonio, TX | 3 |
| Winston-Salem, NC | 3 |
| Southampton, England | 2 |
| Köln, NRW | 2 |
| Croydon, England | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Deck the haLls
(@DumbJam) reported
Picture quality is appalling @PrimeVideo #PremierLeague
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CONTE SZN ⚽️
(@SM15THFC) reported
Amazon prime is worse than hesgoal , fix up @PrimeVideo
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the spark
(@sparkloaf26) reported
@PrimeVideo now wonder u cant get people to sign up this coverage during football is awful #PLonPrime
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Jonny
(@Jie__08) reported
Why isn’t @PrimeVideo not working for me through my MacBook ? Trying to watch the premier league games and doesn’t seem to be happening ?
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Stephen Lovell 💙
(@shovell) reported
@PrimeVideo is a really awful way to watch the football on, buffering, blurry pictures that’s about 2-3 mins behind where it should be, it’s not really live tv!
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Yacob Cajee #BLM #FBPE #RejoinEU
(@YsWords2014) reported
@PrimeVideo the picture quality of today’s Watford v West Ham game is dreadful. I trust that you’ll be compensating Prime subscribers.
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Loki
(@SolarWindWaste) reported
@PrimeVideo Could you please program your videos to buffer ahead with full resolution if we pause it? No there's no way to get a full resolution video for the start of nearly any of your video. It's garbage programming.
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🌈\o/☘
(@Clare_Bear_96) reported
Is the #Spurs Match on anywhere else but @PrimeVideo have 2 pensioners here wanting to watch but they don't have it, and as I've always too much trouble with telling me @virginmedia Internet is too slow I refuse to make 2 pensioners pay for something they don't want nor need
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Stephen Moloney
(@stemo_1) reported
@ItsAsapNicky @PrimeVideo Definitely over exaggerating here like, dial up internet viewing quality was like ISS Pro graphics @PrimeVideo #PLonPrime
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Duncan Green 😻🏃♂️📖🏏🥃🇪🇺🎭 💙
(@Duncangreen11) reported
@JEAcott23 @CulletonJohn @PrimeVideo Picture quality on the Palace Norwich game was poor on mine. Did the old, turn it off and on again, quality improved! 👍🏻
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...
(@InnerFangirl) reported
@PrimeVideo Terrible. Not sure if it’s bc I watched The Witcher before this one, but yea it was hard to get through
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Saif
(@saifurv) reported
from
Ilford, England
Does anyone else have issues with @primevideosport @PrimeVideo on their SkyQ box. Mine always stutters when live sport is no, but works fine when watching on Smart TV Prime app.
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L B
(@niqaistwitt) reported
@PrimeVideo How much work has she had done to her face Competing with Renee?
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Ashley Randle
(@AshleyRandle86) reported
@PrimeVideo the quality of your live premier league games is shocking same last year and still not improved
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riz
(@riz98043683) reported
@KevinIvyMcLeod @PrimeVideo I didn’t need Sorkin’s movie to tell me Lucy wasn’t funny. There’s all those god awful reruns.