Amazon Prime Video

Amazon Prime Video Outage Map

The following outage map shows the most recent locations worldwide where Amazon Prime Video users have reported their issues and outages. If you are having an issue with Amazon Prime Video and your area is not listed, make sure to submit a report below

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At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Video Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 37
Toronto, ON 36
Mumbai, MH 24
Bengaluru, KA 23
Melbourne, VIC 18
Madrid, Comunidad de Madrid 16
Sydney, NSW 15
Manchester, England 15
Hyderabad, TG 14
New Delhi, NCT 14
Delhi, NCT 13
Chicago, IL 13
Seattle, WA 13
Los Angeles, CA 11
Birmingham, England 10
Ottawa, ON 10
Mexico City, CDMX 10
Berlin, Land Berlin 9
Chennai, TN 8
Pune, MH 8
Nottingham, England 8
Las Vegas, NV 8
Liverpool, England 8
Montréal, QC 8
Calgary, AB 8
Croydon, England 8
Mississauga, ON 8
São Paulo, SP 8
Slough, England 7
Paris, Île-de-France 7
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Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • Julie Solan (@JulieSolan2) reported

    @PrimeVideo how do I contact you online? The email function is greyed out and the chat function keeps bringing me to a new tab with suggestions of what my issue might be. I need to speak with someone!

  • Salman Dharani (@DharaniSalman) reported

    Team Amazon, I am extremely disappointed and sad with your customer service. No help since last 14 days and still counting. Not even single person tried to contact me. My account is locked and I don't know why? services @amazon @PrimeVideo @JeffBezos

  • Ashutosh Patil (@ashutoshpatil01) reported

    @pratyasharath I think pricing is the main issue. 3000 netflix vs 1500 (amazon prime,amazon music,primevideo) vs 1500 hotstar(ott content+cricket). prime+hotstar is way more better deal than netflix.

  • Preiss Buckner (@BucknerPreiss) reported

    @di_burrowes73 @PrimeVideo Saw this movie in summer at a theater with no air conditioning. Made a terrible mess of my clothes with a box of melty Junior Mints.

  • adayinthelife (@GoldnChild) reported

    @StillUnsocial @donchep @PrimeVideo I wouldn't even waste your time responding to him. He took and only quoted the part that fit his narrative and left the part explaining age. "The term "classic" is in fact often generalized to refer to any work of a certain age (20 years), regardless of whether it is any good."

  • Dwight Johnson (@dwightdjohnson) reported

    @405_Taylor_Av @PrimeVideo No Mary Tyler Moore? Fix that. Weekend is coming up. Who can turn the world on with a smile….

  • Mama Nichols 🌎 (@DawgMother) reported

    I'm rewatching ER from the beginning on @hulu, where it's included, instead of @PrimeVideo for $19.99 per season, duh! Michael Crighton did an excellent job right out of the gate with a young pool of actors. Back then an ER visit was $180, but most of the problems are the same.

  • adayinthelife (@GoldnChild) reported

    @donchep @PrimeVideo Had you kept reading it lol. "The term "classic" is in fact often generalized to refer to any work of a certain age (20 years), regardless of whether it is any good."

  • Neko (@Nekobaghira) reported

    @PrimeVideo I dislike sitcoms and laugh tracks added to them when the show never had it to begin with. Laugh tracks are awful and ruin every show. Either people get the joke or they don't. IMO.

  • Miha T. 🐲RDC6 🦌FFT3 #SaveHannibal! 🌈🍖 (@MihaTrochael) reported

    @PrimeVideo Hannibal season 4. Not that I don't want to... I'm simply not allowed. No one is. Yet it surely is a classic, after about 8 years of people talking about it endlessly, right? You gotta help us out here, be the hero of this story 👀

  • 🌹Amy Guskin (@amyguskin) reported

    How does @PrimeVideo decide what's available in my country, and what isn't? I can't believe it's a licensing issue for something as old as "How to Get Ahead in Advertising".

  • Phenomenal ****, Phenomenally (@UhOhJaye) reported

    I ****** up and signed up for @hulu through @PrimeVideo and now that I have a new fire stick I realize I never got any Hulu login. My prime email addy doesn’t work, nothing. There’s also no help selections on either site that assist with this.

  • BIDISHA BETAL JANA (@bidishabetal) reported from Hyderabad, Telangana

    Hi tweeples... Plz help me out ... What to watch in @PrimeVideo #AmazonPrimeVideo ????

  • New year, who dis?! (@PhresherThanYou) reported

    4-the episode that is available to on @PrimeVideo is the after party. Now why can/would I watch that but I can’t watch the actual episode? This is ridiculous when I’m a-paying for prime membership and b-purchased the whole season. Fix this!

  • New year, who dis?! (@PhresherThanYou) reported

    So annoyed that I can’t watch last night’s episode of @MAFSLifetime on @PrimeVideo. @AmazonHelp please fix this ASAP. Yes, I’ve already reached out support and they can’t tell me when this will be resolved. Fix it, or give me my money back.

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