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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Providence, RI 1
Petersburg, VA 1
Phoenix, AZ 4
Chicago, IL 7
Petaluma, CA 2
Township of Evan, KS 6
Mentor, OH 1
Marietta, GA 4
Denver, CO 9
Croydon, England 2
Amsterdam, nh 1
Las Vegas, NV 1
The Villages, FL 1
Chicopee, MA 1
Murrieta, CA 1
Burnsville, WV 1
Madison, WI 1
Liverpool, NY 1
Cheboygan, MI 1
Shawnee, KS 1
Ottawa, ON 2
Orange Park, FL 1
Lakeland, FL 1
Lucknow, UP 1
Bixby, OK 1
Roseville, CA 3
Monroe, NY 1
Orem, UT 1
Plymouth, MA 1
Springfield, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • nekech52
    Nikolay (@nekech52) reported

    Modern software quality: decided to watch supernatural series on #primevideo. Started from 1.1 episode, but every time I open app, #amazon suggests to watch 2 season, no answer why.

  • MrKleen15
    MrKleen (@MrKleen15) reported

    @reviewsdino2 @PrimeVideo Yeah well they couldn't help but inject woke bullshit into that as well.

  • KeyboardJunkie
    Clint  (@KeyboardJunkie) reported

    This news angers me to the very depths of my soul. You have no idea how badly I was left broken after #HaloTheSeries. I take lore seriously. And I treat the lore of my favorite franchises with absolute respect and love. If @amazon @PrimeVideo ruins #MassEffect for me… I just…

  • dstedham511
    The D Man 🇺🇸 (@dstedham511) reported

    What good are streaming services if you have to pay for movies in addition to the monthly service fees? Prime is by far the worst of them all... @PrimeVideo

  • nokkedits
    Nokk (@nokkedits) reported

    @PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show. Had potential but became a gimmicky show with stupid story line that was more for shock value than context.

  • JackMcScumbag
    Jack McScumbag (@JackMcScumbag) reported

    @WillyWilliams_1 @PrimeVideo Because it wasn't enough that he was SA'd by Ashley and Tech Knight last season and it wasn't even remotely addressed. Wow dude, seek help. 😐

  • MorningJoeFan
    NoMorningJoeFan 🇺🇸 (@MorningJoeFan) reported

    @PrimeVideo @TheMasters @SportsonPrime Hire somebody competent to fix your sound!

  • BoGardiner1
    Bo Gardiner (@BoGardiner1) reported

    @JohnLis19387145 @PrimeVideo It was well documented and reported on. Rewriting history doesn't work with the Internet, fool.

  • BillsTVTalk
    Bill's TV Talk (@BillsTVTalk) reported

    @FrMiller @CoalHandRoy @PrimeVideo Ok well I was referring to entertainers. You curiously had problems with Ruffalo and Alec Baldwin. I’ve already spent too much time on this, I don’t care enough.

  • ThinkingJack67
    ThinkingJack (@ThinkingJack67) reported

    @FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.

  • alanjmburns
    Alan Burns (@alanjmburns) reported

    @AmazonHelp @AmazonUK @PrimeVideo What's the point? Your AI helpdesk will just hallucinate an unhelpful response. I'll accept that a valid credit card from a major card issuer that works in loads of shops (including yours, some of the time) does not work reliably with your intermittently-broken checkout process.

  • foolmeonce1984
    foolmeonce (@foolmeonce1984) reported

    @MiaCarlaNY @PrimeVideo @OrderISDA Agree. So many problems. With such great source material how can you swing and miss every target.

  • DustinWeir1
    Sweet Baby D (@DustinWeir1) reported

    @FrMiller @PrimeVideo This movie was absolutely terrible, you made the right call

  • WillyWilliams_1
    ***** Williams (@WillyWilliams_1) reported

    @JackMcScumbag @PrimeVideo Help with what ?

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