Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 10
Dallas, TX 8
Phoenix, AZ 8
Madrid, Comunidad de Madrid 6
Austin, TX 5
Ballston Spa, NY 5
Denver, CO 4
New York City, NY 4
Birmingham, England 4
Houston, TX 4
Bengaluru, KA 4
Chicago, IL 4
Toronto, ON 4
Seattle, WA 4
Portland, OR 4
Atlanta, GA 3
Oklahoma City, OK 3
Memphis, TN 3
Jacksonville, FL 3
St. Louis, MO 3
New Orleans, LA 3
Frankfurt am Main, Hessen 3
Miami, FL 3
Munich, Bavaria 3
Puebla, PUE 3
Gresham, OR 3
Glasgow, Scotland 3
Sydney, NSW 3
Montréal, QC 3
Cincinnati, OH 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Baphomet_BG Baphomet (@Baphomet_BG) reported

    @LOTRonPrime @PrimeVideo You do realize you could have just dug up Professor Tolkien’s corpse and done unspeakable things to it. It would have saved you half a billion dollars and wouldn’t have been any more offensive than what you’ve done to his work and legacy…

  • liamtwd1 Liam (@liamtwd1) reported

    @BlizzDog @LOTRonPrime @PrimeVideo What is the actual ISSUE though? You are watching a show where wizards and elves exist. I’m sure a woman lead, a gay couple and a black character will not puzzle you too much!

  • Abel_perez14 Abel Perez (@Abel_perez14) reported

    @PrimeVideo why is the Mets at Yankees not working on the mobile app.

  • pnap72 pnap (@pnap72) reported

    @LOTRonPrime @PrimeVideo Woke garbage by people who never read a book and just changed someone else's lifestyle work for wokism

  • RebeccaJonah_ON Rebecca J. Jonah (@RebeccaJonah_ON) reported from Fredericton, New Brunswick/Nouveau-Brunswick

    After MONTHS of @PrimeVideo @amazonca cutting my subscriptions short by 7-10 days, each of the last 8 months.🥴 Ironically, they have taken my money, BUT are STILL not providing any significant services! 😕 Anyone else having problems with this group!?

  • jmfarrington Jamie Farrington (@jmfarrington) reported

    Just finished watching the 2nd trailer for @PrimeVideo’s #ringsofpower..just solidified my lack of desire to watch this bastardization of Tolkien’s creation. At least The Hobbit-as horrible as it’s adaptation was-actually felt like a work of Tolkien

  • JohnnyTokarczyk Johnny Tokarczyk (@JohnnyTokarczyk) reported

    @TheGunzShow how tf am I supposed to watch this game? It’s not working on my phone! @PrimeVideo

  • ProGenitor09 Jeremy (@ProGenitor09) reported

    @YESNetwork When is @amazon gonna get their act together? The quality of the feed is HORRIBLE! It's not bad enough that you force people to pay for this ****. @PrimeVideo

  • relentlessfilmz Michael W Gray (@relentlessfilmz) reported

    @PrimeVideo ur yankee coverage is so choppy and buffers. NO other app or channel does this on our system. last week apple game was perfect and ur customer service can’t help

  • 3reads 3reads (@3reads) reported

    @amazon How do guest/kid accounts work? Basically, I'd like to set up account kid can watch @PrimeVideo without them also being fully logged in such that they can buy things. Is there way I can do that? Or for them to be logged in to watch video do they have to have full access?

  • WyndellLong Wyndell Long (@WyndellLong) reported

    @PrimeVideo Was her character legal? Seems like dad would have had a problem.

  • Markbristow22 markbristow22 (@Markbristow22) reported

    @PrimeVideo your broadcast of Yankees Mets sucks as it a ways does. Fix it so people watch.

  • low_defBlues Low-def Blues (@low_defBlues) reported

    I have many issues with the @PrimeVideo take on A League of Their Own, but the way they edit pitches is one of the oddest things I have ever seen in a major production.

  • bono511266 Steve Buonfiglio 🇺🇸 (@bono511266) reported

    I am hoping this is the first and final season of baseball on @PrimeVideo it is absolutely the worst streaming experience available. Every ******* game I’ve watched on it this year. #Garbage

  • GSWskoldier9 SKOL SEASON (@GSWskoldier9) reported

    @LOTRonPrime @PrimeVideo This looks ******* terrible, doesn’t feel like middle earth at all.

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