Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 5
Irving, TX 4
Portland, OR 4
Toronto, ON 4
New York City, NY 4
London, England 4
Chicago, IL 3
Houston, TX 3
Los Angeles, CA 3
Pine Plains, NY 2
Sacramento, CA 2
Charlotte, NC 2
Beijing, Beijing Shi 2
Grimsby, England 2
Paris, Île-de-France 2
Phoenix, AZ 2
San Antonio, TX 2
Bengaluru, KA 2
Manchester, England 2
Waterford, MI 2
Preston, England 2
Seattle, WA 2
Oklahoma City, OK 2
Salt Lake City, UT 2
Hackney, England 2
Corona, CA 2
Las Vegas, NV 2
San Francisco, CA 2
Victoria, BC 2
Cypress, TX 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Sumo27853715 Sumo (@Sumo27853715) reported

    @amazon @PrimeVideo My order :408-1868800-2569944 sir i ordered a jbl earbud Got defective item which i returned when i used to cal i was told u wil get refund by 6 july bt today i was told we got a diferent product how is it so i gave the original product to delivery boy help 8541945460

  • jcmaxs James (@jcmaxs) reported

    @PrimeVideo This is such a terrible movie

  • ToriJlynn1 Tori Jlynn (@ToriJlynn1) reported

    @blancayjohn @PrimeVideo But they didn't come from the future. They came from the past, which is why they didn't show on radar when they "landed" They weren't technologically advanced, they were a locust species brought by a crash

  • runkat426 Scientist. Educator. Humanist. (@runkat426) reported

    @Rosesdaughter61 @PrimeVideo Sound was definitely a problem! Dialog was hard to hear so we turned it up... then the action scenes were too noisy and we had to turn it down. Back and forth.

  • frandurivage frandurivage she/her/hers (@frandurivage) reported

    @MaryLynnRajskub @PrimeVideo I thought you were talking about the condo collapse in Miami. I assumed you were helping with the cleanup. I thought you were making a point albeit with sarcasm. Then I saw the hash tag. Weird thing is, your description fits the awful event that occurred.

  • Kendricx Kaos Kittie (@Kendricx) reported

    @blancayjohn @PrimeVideo While you are correct you also haven't watched this move. If you had you'd know this isn't the problem with the plot.....

  • Vince28755835 Vince (@Vince28755835) reported

    @PrimeVideo Awful boring movie

  • ScripsiVeritas Tim Summers (@ScripsiVeritas) reported

    @paramountplus I don’t mind the ads, but I do mind the random, spontaneous fast-forward of a program to meet them. Is this an @AppleTV , @PrimeVideo , or Paramount+ issue?

  • miikl_ Leiss (@miikl_) reported

    @BoraClay @PrimeVideo And that is precisely why people like you are the reason why we have all our problems on this planet to begin with. This mindset exactly.

  • BatBratsDesigns Amanda Shelton 🦇 Owner of Bat Brats Designs (@BatBratsDesigns) reported

    @PrimeVideo I am hoping to setup recurring payment for your service today. I am having problems with my PayPal not working because I don't have money in my balance and it won't take from my bank account through PayPal. I am disabled so I need to get help from family. I love your service.

  • Justlookn70 Justlooking (@Justlookn70) reported

    @PrimeVideo Pratt proves once again that he is the worst Chris. Such bad acting.

  • jessepeakdotcom Jesse Peak (@jessepeakdotcom) reported from Atlanta, Georgia

    @Kjt200 @TheTomorrowWar @PrimeVideo Yeah i stopped had some work to do- now im back on it

  • CoachAdamP Adam (@CoachAdamP) reported

    @PrimeVideo One of the worst movies I’ve ever seen. “It’s turrrrible” Charles Barkley. Don’t waste the two hours.

  • dartskyd Daniel Dykstra (@dartskyd) reported

    @BoraClay @PrimeVideo They only sent people who were already dead in the future with a limited remaining lifespan so....why not help the entire human race survive extinction? As long as other people are helping too!

  • Drijien Drijien (@Drijien) reported

    @PrimeVideo Just so I have this movie concept straight. People from the future go back in time to ask help from their ancestors to fight an enemy that is decimating mankind. The people from the future are not expecting any repercussion from pivotal people getting killed?

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