Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Hyderabad, TG 7
Atlanta, GA 6
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Pune, MH 6
Dallas, TX 4
Minneapolis, MN 4
Indianapolis, IN 4
Houston, TX 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Nashville, TN 3
Chicago, IL 3
Wake Forest, NC 3
Birmingham, AL 3
Peoria, AZ 3
Ashburn, VA 3
San Jose, CA 3
Paris, Île-de-France 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Madison, WI 2
Denver, CO 2
Montclair, NJ 2
Adelaide, SA 2
Lake Zurich, IL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MoerewaHard Caleb Davis (@MoerewaHard) reported

    @therealKripke @PrimeVideo I heard about people who have had that problem… apparently if you release episode 5 simultaneously it seems to start working again.. #WorkArounds

  • therealKripke Eric Kripke (@therealKripke) reported

    Hey guys. Turns out there’s been some tech issues at Vought+, I mean @PrimeVideo. They’re getting Ep 4 out to people asap. I have Adam Bourke working on it, so what could go wrong. Apologies. #TheBoys #TheBoysTV

  • Mattisfaction2 Matt Deegan (@Mattisfaction2) reported

    Woke up early to catch #TheBoys before work, but apparently @PrimeVideo decided that was not okay and that they would release it whenever they were good and damn well ready.

  • Judgejudyx4 Judgejudyx (@Judgejudyx4) reported

    @CoreyPo72218027 @PrimeVideo @NilavanEzhil3 Why on earth would you google the episode before youve seen it. Smart things not to google and wait for the episode to release. Its not amazons fault theres issues not in their control effecting a bunch of people not just the boys episode.

  • AlisaCa65198486 AlisaCat (@AlisaCa65198486) reported

    @AmazonStudios @PrimeVideo help save #RenewRaisedByWolves

  • cryptonomicon30 marlsberlin (@cryptonomicon30) reported

    @ery72 @JackleJade @PrimeVideo I'm with you. They kept on apologizing until I said "one of ur servers down?" and the JUMPED to say yeyeyeah that's the problem. In MHO they have no idea what's the problem. AND they told me to wait SOME DAYS😱😱😱

  • yeojin8r liam 😚 (@yeojin8r) reported

    @PrimeVideo what in the world am i doing paying for this stupid *** service to get ****** weekly releases that don’t even release correctly? turns out, i can stream it via third party just fine and in a timely manner. fix ur **** dumbasses

  • SinnerQueen7 Christi 🌻🇺🇦🌻 (@SinnerQueen7) reported

    Listen @PrimeVideo, I'm a paying customer, normally I'm happy. But episode 4 of #TheBoys is still not available. I found other means to watch it but there are others in my house that still wish to see the episode. This is not acceptable. Fox the issue!! #Unamused

  • Newt1993 Matt Newton (@Newt1993) reported

    @PrimeVideo forget the fact that Episode 4 of The Boys isn’t out yet, why are the episodes framed in 21:9 aspect ratio but encoded as 16:9 files? It looks terrible on an ultra wide

  • Love798 Lindsay Love (@Love798) reported

    @ReadersRambling @PrimeVideo @TheBoysTV Kripke just posted that there are technical issues but that they’re working on it

  • LorzzyM Laura-Anne #AKF #SPNFAMILY (@LorzzyM) reported

    @RoshShippy @PrimeVideo Is there a reason for the delay?? I was so looking forward to it after a long work day!

  • SinnerQueen7 Christi 🌻🇺🇦🌻 (@SinnerQueen7) reported

    Listen @PrimeVideo, I'm a paying customer, normally I'm a happy one. But episode 4 of #TheBoys is still not available. I found other means to watch it but there are others in my house that still wish to see the episode & can't. This is not acceptable. Fix the issue!! #Unamused

  • Eckwo1 Eckwo (@Eckwo1) reported

    @PrimeVideo hey guys, about episode 4, at least you could communicate about it. Problems happen, but not sharing any bit of information leaving us in the dark, not cool

  • vcan15 Vinny C (@vcan15) reported

    Woke up early so I could sneak in the new @TheBoysTV episode before work only to find out it’s not available…c’mon @PrimeVideo

  • Jason68269544 Jason (@Jason68269544) reported

    @PrimeVideo I got a notification that episode 4 of The Boys was ready to watch, however it is not there. Please fix this and put it up!!!

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