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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paradise, NV 1
Hobart, TAS 2
San Antonio, TX 4
Nashville, TN 1
Georgetown, TX 1
Natick, MA 1
Montréal, QC 3
South Lake Tahoe, CA 1
San Fernando, Andalusia 1
Casper, WY 1
Providence, RI 1
Petersburg, VA 1
Phoenix, AZ 4
Chicago, IL 7
Petaluma, CA 2
Township of Evan, KS 6
Mentor, OH 1
Marietta, GA 4
Denver, CO 9
Croydon, England 2
Amsterdam, nh 1
Las Vegas, NV 1
The Villages, FL 1
Chicopee, MA 1
Murrieta, CA 1
Burnsville, WV 1
Madison, WI 1
Liverpool, NY 1
Cheboygan, MI 1
Shawnee, KS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • FergTheReporter
    Ferg The Reporter (@FergTheReporter) reported

    @amazon @PrimeVideo THE WORST CUSTOMER SERVICE EVER!!!!!!

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @amazon @PrimeVideo Worst customer service for prime membership

  • hiphopklipz36
    HipHopKlipz36 (@hiphopklipz36) reported

    is it me or does the audio for the lakers vs warriors game on @PrimeVideo sound terrible ? can’t hear the normal game sound

  • butteryfade
    Williamson “Peterson” Jacobson (@butteryfade) reported

    @PrimeVideo @TheMasters @SportsonPrime NOT WORKING

  • catofschrodingy
    Schrodinger's Cat (@catofschrodingy) reported

    Worst hero ever Joe Turner #Condor #primevideo

  • November33rd
    Jay (@November33rd) reported

    @JamieKennedy @PrimeVideo This is terrible

  • true18678
    Kayson Truelove (@true18678) reported

    @realsjokz @LifeIsAFilmFest Tell that to @PrimeVideo to change the ******* image if you have a problem. People don’t know what that scene is. All they know that it’s Sydney Prescott holding a gun. You’re the one who’s spoiling it. Don’t reply, today’s not my day.

  • sherlockBaktha
    Aditya (@sherlockBaktha) reported

    @PrimeVideo How do you consistently provide the worst possible UI every time?! It’s been a long time since I used Prime, so I expected the UI might have improved… but nope.

  • Youmomma18
    Viv3t3 (@Youmomma18) reported

    @PrimeVideo fix yo app im trying to watch Invincible

  • 215_AphillEated
    Jamie Ricky (@215_AphillEated) reported

    @PrimeVideo I’m streaming The Pitt on your platform. Every time I press skip intro, it skips straight to the end of the episode. I redownloaded the app as well and the same issue persists.

  • AAMV70716670
    Akneev (@AAMV70716670) reported

    @PrimeVideo "Unknown Visitor" - are you kidding? Stop wasting our money on *****ty movies. My dog has better acting skills than this! We want quality!

  • porkybucek
    porky bucek (@porkybucek) reported

    @PrimeVideo People that enjoy this show need to be thrown in a work camp

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    YO @PrimeVideo FIX YOUR DAMN APP , i'm trying to watch basketball

  • JMC9787
    Jeff 🔴⚫️🔴 (@JMC9787) reported

    Sound now works, but it freezes and buffers every few minutes and then the audio and video is not synced up. Have to pause and restart for it to sync. Until it freezes again. Fix your ******* **** @PrimeVideo I hate streaming services. When do we all just go back to cable?

  • its_johnboyy
    𝓙𝓸𝓱𝓷 (@its_johnboyy) reported

    @VintageJoyUK @PrimeVideo @HBO Sorry if this doesn’t help, but it is available on the Max App direct. Just download it to your device and sign in.

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