Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 7
Los Angeles, CA 7
Ashburn, VA 5
Atlanta, GA 5
Chicago, IL 4
Portland, OR 3
London, England 3
Orlando, FL 3
Miami, FL 3
Minneapolis, MN 3
Brisbane, QLD 3
Buena Park, CA 3
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Denver, CO 2
Madison, WI 2
Napa, CA 2
Perth, WA 2
Omaha, NE 2
Dallas, TX 2
Vancouver, BC 2
Seattle, WA 2
Needham, MA 2
Houston, TX 2
Motril, Andalucía 2
Gainesville, GA 1
Mansfield, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve29271786 TruthNews (@Steve29271786) reported

    @seema89336978 @amazon @PrimeVideo That’s terrible! I’m so sorry! #amazon is the biggest #fraud

  • JustinLobban27 justin is so over this **** (@JustinLobban27) reported

    @LIVESounders I’m going to blame this awful stream quality from @PrimeVideo

  • cherylb24348278 Cheryl Bray (@cherylb24348278) reported

    @decider @PrimeVideo It was awful

  • megmannion Meg Mannion (@megmannion) reported

    @espn can you fix the audio on the @WVUfootball game!! Or let @PrimeVideo handle the job!

  • Prodigalsonfan3 Prodigalsonfan LOFMW 😈😋🍆🍉🔥 (@Prodigalsonfan3) reported

    We need to talk about Malcolm @PrimeVideo! We can't just leave him on that horrible cliffhanger; devastated and alone! We need answers: does Martin survive? Does Ainsley go full psycho? Does anyone ever feed Sunshine? Help us out and #SaveProdigalSon! #ProdigalSon

  • CodyAlanBaker Cody Baker (@CodyAlanBaker) reported

    @MrJamesMay @PrimeVideo That crash took a year off my life man!

  • dawnc135 Dawn C (@dawnc135) reported

    @PrimeVideo HOLY... Episode 4 of #RingsofPower was SO boring as was 1,2 and 3, rather watch paint dry. 1 billion dollars to play action of screen, brilliant Amazon, these show runners should NEVER work again for what they did to LOTR! NEVER!

  • Tom013013 Tom (@Tom013013) reported

    @PrimeVideo The TNF broadcast was terrible the video and audio was awful

  • Rivahe00 Rivahe (@Rivahe00) reported

    @LOTRonPrime @PrimeVideo GUYladriel is the worst thing of the series.. she has a constant ***** face.. could they not have cast someone else with a bit of talent?

  • 1337Mike1337 1337 Mike (@1337Mike1337) reported

    @WilliePStyle @PrimeVideo Worst internet provider ever.

  • shaneguymon Shane Guymon 🦄 (@shaneguymon) reported

    I’m really late in Tweeting this, but @PrimeVideo on field graphics for Thursday night NFL football are TERRIBLE. They are so badly executed.

  • CharlesMasefie1 Charles Masefield (@CharlesMasefie1) reported

    @MrJamesMay @PrimeVideo That car crash made me shudder just watching it. I hope you're fully recovered.

  • hendersonbill31 hendersonbill39@gmail.com (@hendersonbill31) reported

    @BrynMez @PrimeVideo I think he meant that she would bring more elves not that they were already there. I'm not defending the show. It's garbage. Elves can work all day without tiring unless the plot requires Galadriel to go back home and get on a ship. I fell asleep in the middle of the episode.

  • hendersonbill31 hendersonbill39@gmail.com (@hendersonbill31) reported

    @Pjelker @rookie_on3 @PrimeVideo I don't remember him lying about anything. It's actually one part of the show that isn't completely awful.

  • AngryFang123 Angry Fang (@AngryFang123) reported

    @WhatsApp @PrimeVideo @Giannis_An34 Pls help me

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