Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Brisbane, QLD 6
Atlanta, GA 6
Ashburn, VA 5
Chicago, IL 5
Orlando, FL 5
Los Angeles, CA 5
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Dallas, TX 4
Bengaluru, KA 3
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
London, England 3
Woodbridge, VA 2
City of London, England 2
Fairfield, CA 2
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • willist80404642 willis thompson (@willist80404642) reported

    @FANologyPV @PrimeVideo @TheBoysTV Please help Kepler 22b! #RenewRaisedByWolves

  • ImariShamere Imari💖 (@ImariShamere) reported

    @KellyBundee1029 @Its_amburrr11 @PrimeVideo I am & the same issue is popping up for me too :(

  • Lashar78869602 Lashar (@Lashar78869602) reported

    Wtf is wrong with @PrimeVideo my shows will not play and I pay enough money for my unlimited data and @PrimeVideo for everything to work and for me to be notified when it’s not working.

  • theexpIorer #MJ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@theexpIorer) reported

    The @FCBayern documentary on @PrimeVideo being dubbed over with an American frat-boy voiceover doesn't work. They even used the term soccer. 🤢 Thankfully I speak German so a quick language change and it's saved. #BayernMunich #Behindthelegend

  • EZLVSZ DEDenver🇺🇸🌊🇺🇦 (@EZLVSZ) reported

    @PrimeVideo trying to play your streaming shows is problematic. Constant delays and errors and loading. All other apps like YouTube TV and Hulu run fine. Am I doing something wrong?

  • ChalobahSzn ChalobahGene (@ChalobahSzn) reported

    @Akhilesh_mcfc @PrimeVideo @TheBoysTV Rt might help g, i'm so invested at this character rn

  • theemfngoat THE FCKING GOAT🧡 (@theemfngoat) reported

    If @PrimeVideo Don’t Fix @STARZ So I Can Watch @PValleySTARZ IMMA FLIP

  • DaDustDevil Zac D. (@DaDustDevil) reported

    @PrimeVideo @JackQuaid92 You'd think being a temp-supe it would fix that thumb.

  • beckymck37 Becky McKenzie (@beckymck37) reported

    Hey @PrimeVideo I keep trying to buy Dinner in America and these apps are sending me in circles. Prime said I need to purchase on Amazon to watch on Prime but when I try to purchase it theres no "buy now" link only a "watch trailer". Help!

  • i_am_shehateme R. Ridley (@i_am_shehateme) reported

    @PrimeVideo sure can **** up a night. #PValley not working

  • gururagu5692 S.Guru Raghavendra (@gururagu5692) reported

    @AmazonHelp worst customer care service center in world @AmazonHelp @PrimeVideo

  • gururagu5692 S.Guru Raghavendra (@gururagu5692) reported

    @AmazonHelp work customer care service center in world @AmazonHelp @PrimeVideo

  • Arghhhhnya4 Jo (@Arghhhhnya4) reported

    @PUBGMOBILE @PrimeVideo @TheBoysTV hacker. but i email as well as my twitter account still linked on my pubg account. PLEASE HELP for the PUBG MOBILE admin. I've tried to report this incident via contact support at PUBG MOBILE app but no response that convinced me PLEASE HELP so I can get my account back, because

  • _gorgeouscee CEE❤️‍🔥 (@_gorgeouscee) reported

    @PrimeVideo @TheBoysTV FIX THE PVALLEY EPISODE

  • poor_n_stained Macula Dives (@poor_n_stained) reported

    The worst thing about @PrimeVideo's @sohotheatre shows is I was at some of the shows and I can hear my own laughter 🤦🏼

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