Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Phoenix, AZ 7
Ashburn, VA 5
Chicago, IL 5
Portland, OR 5
Atlanta, GA 5
London, England 4
Minneapolis, MN 4
Denver, CO 3
Omaha, NE 3
Orlando, FL 3
Miami, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Berlin, Land Berlin 2
Ocala, FL 2
Indianapolis, IN 2
San Jose, CA 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
Perth, WA 2
St. Louis, MO 2
Dallas, TX 2
Birmingham, AL 2
Vancouver, BC 2
Seattle, WA 2
Needham, MA 2
Houston, TX 2
Austin, TX 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • kmdboo19 kmdboo (@kmdboo19) reported

    @PrimeVideo error 6085 needs to be fixed faster. I'm not even wanting to watch Newcastle v crystal palace🙃

  • mouthington martin (@mouthington) reported

    @RunnerMike75 @PrimeVideo I’m having the same issue, sort it out

  • Nixterr1 Nix (Nichola)Randall (@Nixterr1) reported

    @PrimeVideo @AmazonHelp @primevideouk what a load of crap.. your help ‘chat’ is beyond useless... cannot access prime video on the television and how NO help whatsoever... seriously bad customer service... do not sign up for it, it sucks...

  • USA4Freedom4All Fiscal Conservative (@USA4Freedom4All) reported

    @stokhosUrsus @PrimeVideo Wondering if another AWS crash

  • Dusty_Zee Baron Spoonfields (@Dusty_Zee) reported

    @phyrebrat @PrimeVideo I don't know what error #6085 is, but my Prime Video isn't working either.

  • K_Ifti Khurram Iftikhar (@K_Ifti) reported

    @PrimeVideo - what is error code 6085???

  • Hardoir Andy Hardie (@Hardoir) reported

    @PrimeVideo Error 6085 ... How does one fix this?!

  • Ftumch3 John M (@Ftumch3) reported

    @IsaacHayden65 @PrimeVideo I've had the stream buffering repeatedly, cutting out completely, switching to terrible screen resolution and breakup in the audio too. Very disappointing, never had an issue with Amazon Prime football before tonight 😔

  • myanmusic Myan (@myanmusic) reported

    @PrimeVideo what is going on? We are trying to watch the game and It is not working!

  • s3rndpt Cherye Paulson (@s3rndpt) reported

    @PrimeVideo any chance you could at least acknowlege the "8065" error everyone's getting, and maybe give is a heads up what's going on?

  • USA4Freedom4All Fiscal Conservative (@USA4Freedom4All) reported

    @RacerTrxie @Chris_tuffer @PrimeVideo Hmm nationwide issue?

  • ShaneDedon Shane Dedon (@ShaneDedon) reported

    @PrimeVideo I'm getting error code 6085 on my smart TV Definitely not cool

  • Liberty4Texas KJ (@Liberty4Texas) reported

    @PrimeVideo getting error code 6085 on my Apple TV. What’s going on?

  • EastLondonEagle Doug Tibbitts (@EastLondonEagle) reported

    @PrimeVideo now it has broken down completely

  • Flyersfan07 Janet FlyersFan#7💜 (@Flyersfan07) reported

    @PrimeVideo I'm getting error code 6085. News outlets are reporting your service is down. What's the status?

Map Check Current Status