Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Portland, OR 8
Denver, CO 7
Los Angeles, CA 7
Minneapolis, MN 7
San Jose, CA 7
Orlando, FL 6
Seattle, WA 6
Houston, TX 6
Birmingham, AL 5
Las Vegas, NV 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Dallas, TX 4
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
Indianapolis, IN 3
San Antonio, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • dicktayl40 Richard Taylor (@dicktayl40) reported

    @JKCorden @BettyWho @PrimeVideo Nothing to do with this but I would like to say that you've sold your soul for that awful Vax song you did and hope you enjoy eternity in hell you fat pig.

  • jasonbaconusa Jason Bacon (@jasonbaconusa) reported

    Imagine paying for Amazon prime and the sound actually working. @PrimeVideo fix your ****

  • burrowingbolt Hack Back CIC (@burrowingbolt) reported

    @Plusnet we are getting download speeds of 25.24 when we should be getting 45 -51 according to your website so @PrimeVideo and @netflix won't work 😔😔😔

  • Chetna_K Chetna K (@Chetna_K) reported

    @PrimeVideo I would like to cancel my membership but I’m currently abroad and don’t have access to my registered number. Please help team I don’t want it to renew my membership

  • SupForrestG SupForrestG (@SupForrestG) reported

    @InGandalf @PrimeVideo @LOTRonPrime Mockery, travesty, chaffing, farce, poor substitute, charade, disillusioned, abusive, 💩 I think all represent the work #RingsofPower put forth!

  • lyndyloobyloo scooby 🦊 (@lyndyloobyloo) reported

    @PrimeVideo error code 1061 on my screen, help pls!!

  • NataliePorter_x Natalie Porter (@NataliePorter_x) reported

    @PrimeVideo hi do you know of any issues with prime video at the minute? I've just tried using it but whenever I'm trying to choose a programme it's just automatically going back to my phones home screen and asking if I want to close prime 🤔

  • replayzii ♡ (@replayzii) reported

    @PrimeVideo sorry for yelling at you but this is a problem 😕

  • JrMacRebel Mac 🦔 (@JrMacRebel) reported

    @ThePeripheralPV @ChloeGMoretz @PrimeVideo I'm liking the show but why on earth are there spoiler filled previews after each episode? Terrible idea.

  • TLanokia Alistair 🐆 (@TLanokia) reported

    Watched the first episode of The Peripheral on @PrimeVideo and, after the mess they made of Rings of Power, it was good to see them getting it right. Quality first ep.

  • Actrimboli Alexis 💜🖤💜 (@Actrimboli) reported

    Hey @PrimeVideo and @STARZ wanna explain why there's been complaints for over a year about the green flashing screen on several of your movies and you've done nothing to fix it?? This can literally cause seizures. Do better. #amazonprimevideo #starz #seizure

  • IFreezeNO IFreeze (@IFreezeNO) reported

    @AmazonHelp Yo, I am not able to recieve the two-factor code when I login to primevideo. May you help me?

  • JJSea J. Seaberry (@JJSea) reported

    Worst mistake ever cancelling that car home #RunSweetheartRun @PrimeVideo

  • dancorlettpixus Dan Corlett (@dancorlettpixus) reported

    @PrimeVideo can’t watch any walking dead on any device? Servers down? As other programs stream fine

  • Dami1190 Dami  (@Dami1190) reported

    @PrimeVideo Are your servers down?

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