Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 9
Phoenix, AZ 7
Ashburn, VA 5
Atlanta, GA 5
Omaha, NE 3
Dallas, TX 3
Denver, CO 3
Houston, TX 3
Chicago, IL 3
London, England 3
Orlando, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Stone Mountain, GA 2
Montréal, QC 2
Vancouver, BC 2
New Delhi, NCT 2
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Portland, OR 2
Madison, WI 2
Napa, CA 2
Perth, WA 2
Minneapolis, MN 2
Seattle, WA 2
Needham, MA 2
Motril, Andalucía 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • tracy_natacha Natacha is Fully Vaccinated ✳️✳️ (@tracy_natacha) reported

    @vinegardog1 @PrimeVideo @farscape Although then Zhaan for either could work.

  • nobodyuno5 Bronze Age Nobody (@nobodyuno5) reported

    @PrimeVideo your worst nightmare, butt-horn!

  • deewilde7 Deena Wilde 🐱🐲 (@deewilde7) reported

    @vinegardog1 @PrimeVideo @farscape Not much to say, everyone else pretty much said everything that I would say. She was all that and just the right person to help John when he needed it. Even if he thought he didn't. Same with Aeryn.

  • SkyriseP SkyRise Productions (@SkyriseP) reported

    @PrimeVideo hi. I’m trying to work out my total payments on my Amazon Prime Video Direct account. There’s no way of doing this and you’re really hard to contact!!!

  • metsies3 metsies3 (@metsies3) reported

    @PrimeVideo “Who wants to die for art?” Divine in Female Trouble

  • nonlinearframes nonlinearframes (@nonlinearframes) reported

    @kylewakeling @PrimeVideoCA I have the same problem. I think someone at #PrimeVideo screwed this one up. Because all other videos are fine. #Stargirl

  • mark_sc0tt Mark Scott (@mark_sc0tt) reported

    Looking forward to All or Nothing: Shrewsbury Town on @PrimeVideo as assuming that’s why we’ve turned into a shambles this pre-season and Cotterill going full Jose on @BBCShropSport over @LewisCox_star coverage of car crash transfer window 🔷🔶🥴 #Salop

  • seekseekanil Sarkari Mechanic 🏹🚜 (@seekseekanil) reported

    @airtelindia @Airtel_Presence Just making good ads doesn't make the services good. It would be better to improve the quality of services. Don't punish us for not continuing @PrimeVideo subscription, we should not be punished by shutting off outgoing of my all three mobile nos.🙏

  • Tejash72346666 Tejash (@Tejash72346666) reported

    @MiIndiaSupport green tint issues in mi11x and colour banding issues in dark video sometimes primevideo doesn't play video properly

  • WarzoneCheater Warzone Cheater (@WarzoneCheater) reported

    @PrimeVideo @AmazonHelp Some idiot on ur team has messed up the resolution on the latest stargirl season 2 episode 4. Its squashed. Please fix and fire the dummy whom ruined my night. k thanks <3

  • reema_billy R. (@reema_billy) reported

    @PrimeVideo i subscripe on prime to watch American horror story.. I watched 6 episodes then suddenly it shows that this series is not available in my country? What's the problem?

  • Chinmay53375387 Chinmay Trivedi (@Chinmay53375387) reported

    @taran_adarsh Hi @taran_adarsh sir. Shershaah is not available in Ireland which is very disappointing for the fans. Could you please help us fans in getting clarity over its release in Ireland region. It is really absurd from @PrimeVideo that it is available in 200 countries but not in Ireland

  • honeybear19871 honeybear (@honeybear19871) reported

    @PrimeVideo WTH, I want to watch #MKLegends, not an animated version Night of the Living Dead?!! Did anyone else have this problem? 😑😩

  • dball24 Donnie Ball (@dball24) reported

    @Cinderella @PrimeVideo Lol will go down as one of the worst movies ever made. Just some SJW bullshit.

  • Merlinhoot ßrêñ† Lå ßêê 🔮 (@Merlinhoot) reported

    fluffed and puffed🤡 ready to see what trouble Cumberbatch and Mrs. Maisel is getting into @PrimeVideo thank you @Amazon

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