Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 8 |
| Madrid, Comunidad de Madrid | 7 |
| Chennai, TN | 6 |
| Hyderabad, TG | 6 |
| Pune, MH | 6 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Saint Augustine, FL | 3 |
| Mumbai, MH | 3 |
| Minneapolis, MN | 3 |
| Atlanta, GA | 3 |
| Los Angeles, CA | 3 |
| Miami, FL | 3 |
| Valencia, Comunitat Valenciana | 3 |
| New Delhi, NCT | 3 |
| Vancouver, BC | 3 |
| Barcelona, Catalunya | 2 |
| Memphis, TN | 2 |
| Indianapolis, IN | 2 |
| Ashburn, VA | 2 |
| Roseville, CA | 2 |
| Wake Forest, NC | 2 |
| Toronto, ON | 2 |
| Milwaukee, WI | 2 |
| Edinburgh, Scotland | 2 |
| Manchester, England | 2 |
| San Diego, CA | 2 |
| Nashville, TN | 2 |
| Frederick, MD | 2 |
| Paris, Île-de-France | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Carden Jr.
(@RCJMusic) reported
Dear @PrimeVideo, why are your 4K movies so dark? I had to adjust my TV brightness when I tried to watch #BeingTheRicardos. Please fix this issue.
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Chuck Vodegah 🧠 👀
(@cungar2000) reported
@PrimeVideo I got through about 4 minutes of it. Truly awful.
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Albert Davies.
(@Albert_davies93) reported
@EAHelp I haven’t received my prime pack please can you help @PrimeVideo
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Zeelite
(@Zurc1975) reported
@TheAcademy @PrimeVideo Terrible. I couldn’t even finish it…I think it would have been more interesting if the producers would have tried to cast people that looked like the original cast.
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Cecily
(@Cecilyjk) reported
Is anyone else having trouble with @PrimeVideo brightness? Like, literal dark picture quality that flickers from normal back to dark? I've only noticed it on Amazon and we've seen it on two different shows. 😭
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THEE Nef ♏💛🐝
(@nefertari05) reported
@PrimeVideo Yeah, no. I'm off work for 2 whole weeks and I'm not watching this hot *** mess.
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beezus
(@blurmynamepls) reported
imagine marrying someone who taunts you about using their free primevideo yakh god help us all
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Adrian Edward
(@adrian_edward) reported
@PrimeVideo The show is terrible. Honestly you had years to get this right and you guys crapped all over those amazing books.
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G Pittelli
(@PittelliGabriel) reported
Rented #Deadlock #TheFortress on @PrimeVideo . It's so awful, such a ridiculous plot, that I couldn't finish. I tried to comment or at least gave -1/2 star, but the website asked me ***"to finish watching!!!"***. The irony of it made me laugh. Wasted 7 bucks. Shame on me.
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Tom
(@TM411327) reported
@TheWheelOfTime @PrimeVideo No the show is awful shouldn’t even be called wheel of time
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Net
(@ValaNett) reported
@gemini_vieve @CriticalRole @PrimeVideo Particularly leaning into the issues they have with doors and that long running theme. Wouldn’t really work if they just open it immediately, does it?
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Bumble Bee
(@bumblebee77) reported
@PrimeVideo need help with logging in but no customer support available. please assist! @amazon
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Patrick
(@HappySadPatrick) reported
@PrimeVideo @PrimeVideo Sneaking in with a quality promoted post 😮💨
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Chad
(@cwebb2004) reported
@BreeziTV @ill_yeah @PrimeVideo He's a terrible actor. One of the most annoying ever. Or maybe his characters have been annoying. Hard to tell.
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Robert Carden Jr.
(@RCJMusic) reported
@AmazonHelp The issue isn't with my connection or anything on my end. The issue is that your 4K stream is dark to the point where it's hard to watch. This is apparently an issue that been going on for a while cause I've seen multiple complaints of the same thing. It's a @PrimeVideo issue.
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