Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Atlanta, GA 7
Phoenix, AZ 7
Portland, OR 6
Chicago, IL 5
Minneapolis, MN 5
London, England 4
Perth, WA 4
Brisbane, QLD 4
Sydney, NSW 4
San Jose, CA 3
Omaha, NE 3
Orlando, FL 3
Miami, FL 3
Denver, CO 3
Buena Park, CA 3
Ashburn, VA 3
Indianapolis, IN 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
St. Louis, MO 2
Dallas, TX 2
Birmingham, AL 2
Vancouver, BC 2
Boise, ID 2
Seattle, WA 2
Rockledge, FL 2
Needham, MA 2
Columbus, OH 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • dicktayl40 Richard Taylor (@dicktayl40) reported

    @JKCorden @BettyWho @PrimeVideo Nothing to do with this but I would like to say that you've sold your soul for that awful Vax song you did and hope you enjoy eternity in hell you fat pig.

  • dancorlettpixus Dan Corlett (@dancorlettpixus) reported

    @PrimeVideo can’t watch any walking dead on any device? Servers down? As other programs stream fine

  • lyndyloobyloo scooby 🦊 (@lyndyloobyloo) reported

    @PrimeVideo error code 1061 on my screen, help pls!!

  • Chetna_K Chetna K (@Chetna_K) reported

    @PrimeVideo I would like to cancel my membership but I’m currently abroad and don’t have access to my registered number. Please help team I don’t want it to renew my membership

  • JrMacRebel Mac 🦔 (@JrMacRebel) reported

    @ThePeripheralPV @ChloeGMoretz @PrimeVideo I'm liking the show but why on earth are there spoiler filled previews after each episode? Terrible idea.

  • BethReam1 Beth Ream (@BethReam1) reported

    @PrimeVideo This is terrible! Use to be able to find movies easily! Now I can not find all the movies! And what happened to my favorite watch list! I hate this! Do not know if I will stick with this!

  • lnieaO10 LNiEa (@lnieaO10) reported

    @PrimeVideoIE My primevideo has been telling me that all videos are unvailable for weeks. I followed all the tedious troubleshooting and now it's telling me I am connected to a VPN when I am not. This is when I try to log on using my laptop. Working on TV. Your help/contact us

  • sangie0808 Angie 🇨🇴🇺🇸 (@sangie0808) reported

    @PrimeVideo WORST MOVIE EEEEEEVER! That's the name I gave it...It STILL gets me so angry to remember I bought ticket to that movie. First and ONLY movie I ever regret going to see. Ok. Am done venting, am sorry... Real title: "Blair Witch Project"

  • NormaBaron06 Norma Baron 🪐 😷 💙 (@NormaBaron06) reported

    @PrimeVideo Unable to access the tennis - or anything else on the TV platform. Is there a problem?

  • rOKCieMarvelous YourfavTVCritic (@rOKCieMarvelous) reported

    @PrimeVideo @heidiklum I don’t know, but I have work in the morning. I’m about to fall asleep.

  • Muchintended muchintended 💙 (@Muchintended) reported

    @AidanDONOHOE5 @amazon Same problem - halfway thru season 6 last night then gone today. Are you going to add them back @PrimeVideo ?

  • burtlikko Burt Likko 🇺🇸🇺🇦 Sláva Ukrayíni (@burtlikko) reported

    @PrimeVideo Well, that's Blair Witch Project and I thought it was an interesting filmmaking experiment. An improv, unscripted horror film is an idea with potential! What it needed was better camera work - some "shaky-cam" is fine but the audience shouldn't feel seasick like, all the time.

  • Dusse27 B-Dusse (@Dusse27) reported

    @PrimeVideo The Worst Movie Ever Made

  • CathyRuyl Cathy Ruyl (@CathyRuyl) reported

    @PrimeVideo Worst movie ever!

  • SteveP117a SteveP117 🇺🇸 (@SteveP117a) reported

    @PrimeVideo One of the worst movies ever, Blair Witch Project.

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