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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pessac, Nouvelle-Aquitaine 1
York, England 2
Paris, Île-de-France 14
La Rochelle, Nouvelle-Aquitaine 1
London, England 7
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 14
Huntingdon, England 1
Dallas, TX 4
Wigan, England 1
Ridgeway, SC 1
Fareham, England 1
Feltham, England 1
Zürich, ZH 1
Motherwell, Scotland 1
Rosenau, ACAL 1
Madrid, Madrid 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • trinitysierra01
    tvwithtrinity (@trinitysierra01) reported

    Yes I did wake up early to watch #yourfaultlondon before work and yes it’s the only thing I have been able to think all day @PrimeVideo this is your fault

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    PrimeVideo audio codec is probably and most likely the worst in the streaming domain Just horrible to use the product at this point This is after asking to pay 2x to remove ads. Pure greed 😕 It’s like asking users to watch luna 😜 (same 1080 though, video codec also 💩)

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • sooz_1_3
    Susan Weir (@sooz_1_3) reported

    @PrimeVideo You can fix it by making Martin Gero’s Stargate #saveStargate

  • PcsActual
    Janszky József (@PcsActual) reported

    @PrimeVideo #savestargate just do it! fix it then pls

  • 23Dalray
    Captain Butler (@23Dalray) reported

    @NASCAR @PoconoRaceway @PrimeVideo Is anyone else having the network issues? The signal isn’t very good.

  • srutherfordx
    susan rutherford (@srutherfordx) reported

    @PrimeVideo @hayu please tell me WHY episode 3 of the summer house reunion is not available ??!!! .. pleaseeeeeee fix this and make it available 🙏🙏

  • shravanology
    shravan chaubey (@shravanology) reported

    @PrimeVideo The functionality of UI have issue. 1) Automatic brightness down 2) there is forward backword and no way to skip by or forward the video . Please fix that.

  • Zyth23
    Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported

    @AmazonMGMStudio @PrimeVideo many years ago, a game studio wanted to do Sci-Fi but their editor said it wasn't going to work, so they changed the design of the product. They did it, but it wasn't the product they wanted, so they went indie and made @PlayWarframe #SaveStargate

  • Basementdwelli2
    BasementDwellingNerd (@Basementdwelli2) reported

    @PrimeVideo Fix canceling Gero’s Stargate #SaveStargate

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo You should fix your mistake and #SaveStargate

  • Seb_Oleary_
    Seb O'Leary (@Seb_Oleary_) reported

    Day 2. 🌌 Let's talk about one of the most badass behind the scenes moments in sci-fi history. Remember Sam Carter’s legendary billiards shot in Season 4 ? Most networks would use CGI or a professional stunt double. Not Stargate. Amanda Tapping actually sank all three ***** in a single take. A crew member on set confidently bet she couldn't do it and lost instantly. The producers literally banned the crew from betting against her after that day. 🎱🔥 True talent, iconic character. We need this level of quality back on our screens! #SaveStargate #Stargate @AmazonMGMStudio @PrimeVideo

  • SatishPasupule
    ꜱᴀᴛɪꜱʜ NAIDU 🐉 (@SatishPasupule) reported

    Erripuka @PrimeVideo #Karuppu Background Entra InthA Worst Ga Undhi 🙏🤦

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @magicalanimaljp @magicalanimaljp We apologize for any inconvenience this may have caused you with your inquiry. Please try contacting us by following the steps below from the link we have provided. More Help > Prime Video, Amazon Music, Kindle App, KIDS+ > PrimeVideo > Live Sports Streaming Issues > More Support -Atsumi

  • AvsPackersFan
    West Coast Hockey Fan (@AvsPackersFan) reported

    @GMileyCollier78 @paramountplus @PrimeVideo It's doing the same for me too! I only subscribe to Paramount Plus via Prime because of BTG and some others, but this problem will definitely lead me to want to cancel my subscription! #BeyondTheGates

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