Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 11
Mumbai, MH 11
Delhi, NCT 10
Liverpool, England 7
Chennai, TN 7
Glasgow, Scotland 6
Leeds, England 6
Pune, MH 6
Bengaluru, KA 6
Bogotá, Distrito Capital de Bogotá 5
Calgary, AB 4
Medellín, Departamento de Antioquia 4
Los Angeles, CA 4
Austin, TX 4
Newcastle upon Tyne, England 4
Tower Hamlets, England 4
Southwark, England 4
Montréal, QC 4
Sydney, NSW 4
Dallas, TX 4
Manchester, England 4
Schwabach, Bavaria 4
Toronto, ON 4
York, England 3
Sacramento, CA 3
Saskatoon, SK 3
Vancouver, BC 3
Madrid, Comunidad de Madrid 3
Leicester, England 3
Birmingham, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • millman85 The Millman (@millman85) reported

    This @RFootball @Huskers game probably should have been on @PrimeVideo from what I heard about their broadcast n game quality last night....

  • superfine_films Superfine films (@superfine_films) reported

    Sara wanted answers she could not find. Help her in finding the answers by renting "The Free Fall" on Prime video store @PrimeVideoIN #Earlyaccessonprime #PrimeVideo

  • DarciCanada Canada's Darci🌷🌷🌷 (@DarciCanada) reported

    @not2muchsaid @PrimeVideo @PrimeVideoCA Yep... same problem while watching Shining Vale. It's driving me crazy!

  • AlexMcWilliams3 Alex McWilliams (@AlexMcWilliams3) reported

    @PrimeVideo @JeffBezos Watched TNF advertising Rings of Power. Trying to watch… now only Frozen Glitch Lag. Do better $AMZN do better

  • Blake1771M NuclearMagaBlake (@Blake1771M) reported

    @PrimeVideo It’s pretty awful.

  • isidhu891 India sidhu (@isidhu891) reported

    @PrimeVideoIN I unable to access my prime account since last month, i have done multiple call with customer care but still no solution is there. Please help me or DEACTIVATE my subscription My registered phone number is 7889201367 @amazon @PrimeVideo

  • JRGregory14 JR (@JRGregory14) reported

    @PrimeVideo fix the steam of the new seal team episode. Can’t watch more than 30 seconds of it

  • Awaez7 Azee (@Awaez7) reported

    The live streaming experience on @PrimeVideo is extremely bad. There is no option to see the scoreboard while watching the match. They are treating Live stream the same as watching any other content. Major re-work required there. #NZvPAK

  • UnkownM7 Muhamed (@UnkownM7) reported

    @PrimeVideo @LOTRonPrime Fix your show !!

  • cameramemes @cameramemes (@cameramemes) reported

    @PrimeVideo Yikes that looks awful

  • CoopADoop3 J. Obeseya (@CoopADoop3) reported

    @PrimeVideo Terrible show

  • MarkKin54394913 Mark King (@MarkKin54394913) reported

    @PrimeVideo @IsmaelC_C Ecc. 12:13 Let us hear the conclusion of the whole matter: Fear God, and keep his commandments: for this is the whole duty of man. 14 For God shall bring every work into judgment, with every secret thing, whether it be good, or whether it be evil.

  • thedark_helmet MK (Vader’s spare head 3) (@thedark_helmet) reported

    @PrimeVideo @LOTRonPrime Absolute bin fire! Awful show, weak writing at best, tick box casting and The Agenda pushed. Garbage.

  • MichaelClemonsW Bobby (@MichaelClemonsW) reported

    @PrimeVideo Why is this girl in everything. She is the worst.

  • jaredlukes jaredlukes (@jaredlukes) reported

    terrible press & media strategy, mixed with a VERY shortsighted understanding of how sci-fi viewer traffic trends, marks the beginning & end of a beautiful 8 eps series called ‘Night Sky’ on @PrimeVideo - serious sci-fi blue ***** here guys… #scifi #cancelledtoosoon

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