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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 7
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • FailingToComply
    Andrew Tate's Cannibal Neighbour (@FailingToComply) reported

    @AnthropicDualiT @PrimeVideo Not started it yet, I'm waiting for a few eps in. With long covid came some memory issues, so if I watch stuff spaced out, I forget where the plot is at.

  • audhdhere
    . (@audhdhere) reported

    @PrimeVideoIN @PrimeVideo I have downloaded movie and it's all black with only voice is playing. I deleted the download and watched with internet and still all black screen. What's the issue???

  • gingersgotgrace
    Caroline Cain (@gingersgotgrace) reported

    @amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp

  • Livingsbaby
    livinstone cashy (@Livingsbaby) reported

    @PrimeVideo @AmazonHelp what im i to do if im not getting help?

  • ayoruthieee
    Haitian Sailor Moon 🌙💫🇭🇹 (@ayoruthieee) reported

    I’m sorry but this absolutely needs to happen. @PrimeVideo please get to work! @MarkRuffalo call your agent and son 😭

  • Matty232346
    Dawn Risueno (@Matty232346) reported

    @PrimeVideo what’s going on with the @Yankees program tonight, it’s freezing and the sound is horrible??? Please fix this.

  • Rikomo00
    Rikomo 🎬 (@Rikomo00) reported

    @PrimeVideo the runner sounds like another overhyped project - wait for the crash course

  • Gaseoustb1331
    Gaseous (@Gaseoustb1331) reported

    @PrimeVideo @PrimeVideo Batman S2E2 never loads up but I can easily stream every lame reality TV sitcom no problem at all?

  • TLanokia
    Alistair 🐆 (@TLanokia) reported

    @PrimeVideo have the worst targeted ads. Cream for stretch marks Family furniture Women's hair products Washing up liquid Like, can't they look at my purchasing history and tailor it?

  • pimslickens69
    Hotwheels Sisyphus (@pimslickens69) reported

    the way that @PrimeVideo handled good omens made sure I will never touch another amazon prime show for the rest of my life. just shameful and terrible writing.

  • AabramDaria
    daria🇺🇦🪩❤️‍🔥 (@AabramDaria) reported

    waiting for season 2 renewal of not suitable for work and sterling point, @hulu and @PrimeVideo let's get to work

  • Supreme____Beef
    That Goddamned Finkelstein **** Kid (@Supreme____Beef) reported

    @crogers_htown @PrimeVideo It’s awful. You’re not missing anything.

  • JoshuaWarn0410
    Joshua Warner (@JoshuaWarn0410) reported

    @PrimeVideo #reacher new season has another female detective who is of course smarter than the male detective and tough minority girl boss . You would think after the awful Boston female detective from last season they would learn but got to spread the “message” god help us

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo A lot can happen in 1 year. One minute you've got a new Star gate show in production. The next you have broken the trust of millions of fans #SavetheGate Save Star gate

  • JuliansBacke
    Julian Lundberg (@JuliansBacke) reported

    @AmazonMGMStudio @PrimeVideo reverse the decision. Do the right thing. Fix your mistake

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