Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Mumbai, MH 4
Seattle, WA 4
Atlanta, GA 4
Melbourne, VIC 4
Houston, TX 3
Paris, Île-de-France 3
Saint Augustine, FL 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2
Los Angeles, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyGirlie 💕 Laura 📚 (@GrumpyGirlie) reported

    Anyone else getting sound syncing issues with @NeighboursTV on @AmazonFreevee @PrimeVideo ? It’s really bad.

  • DaveDaHunt3R Dave DaHunt3R (@DaveDaHunt3R) reported

    I started watching a movie on during a watchparty on @Twitch mobile, and suddendly it stopped working. I can't watch a movie on @PrimeVideo with my streamer because the app sucks. FIX IT!

  • whittttty Whitty (@whittttty) reported

    @PrimeVideo @RileyKeough @daisyjonesand6 Help me - I can’t get any of them to work

  • rollwithit_baby Roll With It Baby (@rollwithit_baby) reported

    @katie_blaze @PrimeVideo If it was a freebie, I wouldn't be so upset, but I paid for this season and there have been some major issues with it the last few weeks!

  • ladieescorpio88 Ni Nicole♏️♏️♏️♏️ (@ladieescorpio88) reported

    @PrimeVideo it is ridiculous that you have to pay everytime you want to rent a movie despite it saying that the movie is available for 30 days. I’m tired of dishing out $4 every 2 days for something. Y’all need to fix this

  • _rootlily lily⁷ 🥤🪞 is seeing agust d!! (@_rootlily) reported

    @PrimeVideo please fix the subtitles on jinny's kitchen episode 3. They're timed wrong, and it's becoming a headache.

  • gulnfc gulnfc (@gulnfc) reported

    @amazonbooks @daisyjonesand6 @PrimeVideo 😡😡😡😡😡 408-2718383-4909127 No matter how ***** it is said it is also less the customer care people sitting in Amazon who are very bad people they do not care about anyone's feeling anyone's problem shameless customer care

  • kvngdems Mayfield🗯 (@kvngdems) reported

    @amazon @PrimeVideo You guys are the worst online, e-commerce company have ever dealt with it in my life. More than worst, your service is so poor, customer service is error. Your delivery guys are even worst, full of lies and ****

  • taehyunginspire Taehyunginspire 💜 Jinny’s Kitchen 💜 (@taehyunginspire) reported

    Hi @amazon @AmazonHelp @PrimeVideo The subtitles for Jinny's Kitchen is out of sync for people in many countries. Pls look into this problem & have it fixed ASAP. Thank you.

  • dionyxvs tae’s bestfriend sim 🥹 (@dionyxvs) reported

    prime video subtitles for jinnyskitchen ep 3 are not in sync, please fix that, it’s so annoying to my yo watch like this @PrimeVideo #JinnysKitchenEp3

  • bluer_iver Blue.r (@bluer_iver) reported

    Hi @amazon @AmazonHelp @PrimeVideo The subtitles for Jinny's Kitchen is out of sync for people in many countries. Pls look into this problem & have it fixed ASAP. Thank you.

  • TYNgods TAEGIJOONgods/YOONGIDAY (@TYNgods) reported

    @taeguide @PrimeVideo @PrimeVideo Please fix this issue immediately!

  • whittttty Whitty (@whittttty) reported

    @PrimeVideo WHY CANT I WATCH ANYTHING - FIX YOURSELF PLEASE I NEED TO SEE DAISY JONES AND THE SIX

  • craigbartlett Craig Bartlett (@craigbartlett) reported

    @GaryLineker, depending on how attached you are to your early-December gig, you should prob stick a call in to @PrimeVideo. Maybe 10million viewers in your pocket should help. They allow swearing too 👍 #motd #bbcsport

  • taeguide TAE GUIDE (@taeguide) reported

    If you are having subtitle syncing issue on your Amazon prime for Jinny’s Kitchen turn on ENGLISH [CC] 1. English: has sync/timing issues 2. English [CC]: is synced properly and has proper timing @PrimeVideo Please fix this issue immediately

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