Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 10 |
| Chicago, IL | 9 |
| Houston, TX | 8 |
| Minneapolis, MN | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Atlanta, GA | 8 |
| New York City, NY | 7 |
| Denver, CO | 7 |
| Indianapolis, IN | 6 |
| Birmingham, AL | 6 |
| Seattle, WA | 6 |
| Los Angeles, CA | 5 |
| Sydney, NSW | 5 |
| Dallas, TX | 5 |
| Ashburn, VA | 5 |
| Miami, FL | 4 |
| San Antonio, TX | 4 |
| Milwaukee, WI | 4 |
| Las Vegas, NV | 4 |
| Orlando, FL | 4 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| Hyderabad, TG | 3 |
| Omaha, NE | 3 |
| St. Louis, MO | 3 |
| Paris, Île-de-France | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
| Queens, NY | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Jonah Sachs
(@SachsJonah) reported
Just discovered the god-awful update to @PrimeVideo’s Apple TV video player. It’s basically unusable with Siri Remote. Bad move.
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M✍🏼ggie Rowe
(@rowemag) reported
How can you see the ending of an @PrimeVideo series? There are a set of “what happened” cards after last scene/before credits, but both impossible to access before bump to Season 2 (I got a glimpse of a couple of the cards twice).“Settings” no help whatsoever, on TV or laptop.
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Think B4U Tweet
(@IRaiseUFacts) reported
@PrimeVideo Treadstone is possibly the worst movie to TV adaptation one could make. Incoherent jumbled flawed mess. He’s nearly invincible then is captured easily. A stone cold killer, then shoots a guy, doesn’t kill him, drives away on a motorcycle. What a mess. 🤦🤦🤦
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Shamanth K
(@ShamanthKP24) reported
@PrimeVideo @AmazonHelp i am unable to login to my Amazon prime membership it shows unable to sign in please try again later past msny days , kindly help me
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Bruna
(@_Bruna_RS) reported
I'm a @PrimeVideo customer so I need you to hear me out: Take #Magnumpi and get on with the show. DO NOT CANCEL. The story is not over. Help us. #SaveMagnumPI
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Tess
(@IJKS) reported
@primevideouk, I need my Thursday fix of #ThisIsUs, please. It is becoming an emergency! It's hard enough waiting till Thursday as it is! @PrimeVideo
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Jenna Louise
(@Jennamum) reported
@89_ejm @PrimeVideo @NBCThisisUs Me too! I’ve been checking since I’ve finished work, gutted 😞
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Wendy Reed
(@wenshalftime) reported
@PrimeVideo what’s happened to tonight’s #thisisus ? It’s been the most irritating and broken viewing pattern in tv history 😡
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Bruna
(@_Bruna_RS) reported
@PrimeVideo hello! we need your help. We want to increase your audience by watching #Magnumpi on your platform. Please take our show!! #SaveMagnumPI
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paola davies
(@paoladavies) reported
@PrimeVideo Hey! Where's this weeks episode of This is Us? Been waiting all day to come home from work to watch? #ThisIsUs
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Emma
(@89_ejm) reported
Someone has kindly given me access to their Disney+ account so I'm going to watch the episode now as this is torture! Stay strong everyone, hopefully the issue is resolved soon. Very poor from @PrimeVideo #ThisIsUs
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Jonah Sachs
(@SachsJonah) reported
@hbomax backtracked on their terrible player. @PrimeVideo needs to. Custom tvOS video players need to be banned!
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Yoyostar
(@Yoyosta24515501) reported
@PrimeVideoIN Worst film Time waste @PrimeVideo please dont invest on such poor content
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Sandra & Henry
(@Sandra_andHenry) reported
@89_ejm @PrimeVideo It's still not there this morning! Someone has offered me a login too so might take them up on it after work if needed. Very poor from @primevideouk .
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Kerry
(@kezzakeane) reported
@PrimeVideo where is @NBCThisisUs !!!! I need my FIX!!!
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