Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Orlando, FL 7
Portland, OR 7
Atlanta, GA 6
Seattle, WA 6
Chicago, IL 6
Omaha, NE 5
Minneapolis, MN 5
Denver, CO 5
Houston, TX 5
Ashburn, VA 5
Perth, WA 4
Miami, FL 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
San Diego, CA 3
Queens, NY 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
New York City, NY 3
San Jose, CA 3
Napa, CA 2
Tampa, FL 2
Tallahassee, FL 2
St. Louis, MO 2
Vancouver, BC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Kosmo1978 Kosmokazee (@Kosmo1978) reported

    @PrimeVideo Prime streamed the concert to free Larry. Why don't you stream a Concert for Kentucky. Something that could actually help people that need help. #Mayfield #MayfieldTornado #ConcertforKentucky

  • TheCosmicHacker Lo (@TheCosmicHacker) reported

    @PrimeVideo How about ur company stops putting spoilers on the thumbnails of movies and series on amazon prime. Wtf is ur problem?

  • Ludwig73793426 Ludwig (@Ludwig73793426) reported

    @PrimeVideo maybe you will help. Why my LG tv not able to stream video with your application and even after one hour with your hotline in Egypt, still no solution? Reseting TV doesn't work. Remove prime doesn't work. No problem with Netflix. So ?

  • VitruvianMonkey The Monkey Who Stole Christmas (@VitruvianMonkey) reported

    @PrimeVideo Maybe cast someone besides James Corden next time and auto-tune Camila a little more? I don’t know, I’m just trying to help.

  • turcoex GulamOmar (@turcoex) reported

    @PrimeVideo @TheWheelOfTime It ******* sucks. Woke snowflakes ruined another great piece of work with their forced indian castings and so on

  • TheQuietJorge 👽🤖 Sir Feasts Alot 🍗🥧 (@TheQuietJorge) reported

    @ItReachesOut I use subtitles. For everything. @PrimeVideo is the worst with subtitles. Like if you watch a foreign flick, and they throw in English, the foreign language is not captioned. Roku, PC, or Apple. Sucks. I’m hard of hearing. Plus bad American accents by British actors.

  • faronms Faron (@faronms) reported

    Hi @AmazonHelp i can't download anything on @PrimeVideo. can you help me???

  • LawlessRyGuy 𝙹𝚘𝚕𝚕𝚢 𝙱𝚊𝚋𝚢 𝙼𝚘𝚗𝚜𝚝𝚎𝚛 𝚁𝚢𝙶𝚞𝚢 (@LawlessRyGuy) reported

    “Psych” is leaving @PrimeVideo and it’s the worst Christmas present ever.

  • IAmKyleSkies SKY (@IAmKyleSkies) reported

    I have really good idea for a @netflix OR @PrimeVideo film. How does one get in contact with a screen writer or something. HELP ME

  • voxkev kevin collins (@voxkev) reported

    @PrimeVideo the closed captioning in the movie LANSKY are the worst. “Carpet joints” was translated to “corporate joints”; one of multiple errors. Does Amazon supply their own CCs for movies playing in Prime?

  • nicolaevo Nicola (@nicolaevo) reported

    Erm where is the Dragula reunion @PrimeVideo @Shudder_UK ??? Why is Tuesday and I have no new episode fix of #dragula

  • InSideGoDsHed InSideGoDsHed (@InSideGoDsHed) reported

    Encounter was terrible, srry @PrimeVideo 😑

  • fenris1234 Guillermo Ferrer (@fenris1234) reported

    @PrimeVideo @SofiaVergara When people is acustomed to a language, even if it's not your language, you don't translate it. You thin on it directly I'm spanish, and i used english on my work. And my wife says that i dreamed in english...

  • TheXingor Jon Boyle (@TheXingor) reported

    @VictorBellew3 @TheWheelOfTime @PrimeVideo Internal monologues Do. Not. Work. in an ensemble show, let alone most other TV shows. The fact that you think that that would make for any form of interesting television is even more baffling.

  • arbelafor Arbelafor (@arbelafor) reported

    @Mecooltvbox Hello, I have a problem with my KM3 collective with android 10. I cannot hear the sound from PrimeVideo, I have tried to change the HDMI on two different televisions and with bluetooth headphones

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