Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Chicago, IL 7
Atlanta, GA 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Denver, CO 5
Ashburn, VA 5
Perth, WA 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
New York City, NY 4
San Jose, CA 4
San Diego, CA 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3
Tampa, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JFarris10 JFarris (@JFarris10) reported

    @adnanbasic55 @LOTRonPrime @PrimeVideo Christ, dude! Have you ever read any work of Tolkien...like at all?

  • Walt_Lohmann Hope, Change, Joy 🇺🇸 (@Walt_Lohmann) reported

    @PrimeVideo God help us.

  • evol_annabellee SHELBY #WeSaveDDaredevil (@evol_annabellee) reported

    @PrimeVideo Haven’t been able to watch anything on my @AMCPlus channel all week on the Firestick. What’s up with that? Get an error message that says “title temporarily unavailable”.

  • Painkiller4863 Painkiller486 (@Painkiller4863) reported

    @PrimeVideo FIX WHAT YOU BROKE

  • Rolling_stone4 #EndTheFilibusterNow (@Rolling_stone4) reported

    @PrimeVideo I'm so pissed off at the call center in India! I've been trying to record TNF and have been given 2 different answers in 2 calls! I want to speak to an American who understands my problem!

  • Photogbill222 Bill Phillips (@Photogbill222) reported

    @PrimeVideo Terrible show, hard to follow or make sense of, and a waste of time!

  • naiksaptak1 Saptak naik (@naiksaptak1) reported

    @PrimeVideo Flames season 3 episode 3 is unavailable on prime video please look into it and fix it as soon as possible

  • pensionerzero pensionerzero (@pensionerzero) reported

    @PrimeVideo great new series @ThePeripheralPV but why is it so difficult to rewind ( may not be technically correct phrase) within program. So frustrating almost to the point of giving up. Why is yours only #streamingservice with that issue. Might just give up on subscription

  • JuraMurphyRules Claire Murphy (@JuraMurphyRules) reported

    @PrimeVideo hi there! Trying to watch The Last Ship and it keeps telling me to sign up and pay for a membership (to watch Grand Tour for some reason)but I already do! Not having the issue with any other programmes. Any suggestions? (Last Ship included w Prime)

  • roguerry rara (@roguerry) reported

    @PrimeVideo @yousinglou HELP??? JENNY

  • paul_gallo Paul Gallo (@paul_gallo) reported

    Hey @PrimeVideo, PLEASE overhaul your terrible @AppleTV app. The poor video player UI and constant bugs might fly on a Fire Stick but on the AppleTV where every other major streaming service has a unified, smooth experience… it’s not a good look.

  • PopliDivesh Divesh popli (@PopliDivesh) reported

    @the_timeliners @PrimeVideo @TheViralFever Epi 3 not playing. Please fix

  • RichPerks27 Perks (@RichPerks27) reported

    @BSMStaff @PrimeVideo @nielsen Probably because the matchups have been God awful.

  • FixingThisW_rld FixingThisWorld (@FixingThisW_rld) reported

    @ThePeripheralPV @PrimeVideo Yep, they're excellent stories. Please remember this the next time you try to mess with established lore and instantly offend almost all of a universe's longterm fans... like you have with ROP. Please "fix" ROP.

  • Adarbe2 Adarbe (@Adarbe2) reported

    @ChloeGMoretz @ThePeripheralPV @PrimeVideo Here it's at 6am and I will be on my way home from work. But when I get home, I'll be awake and watching it!

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