Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Orlando, FL 7
Los Angeles, CA 7
Portland, OR 7
Atlanta, GA 6
Seattle, WA 6
Omaha, NE 5
Minneapolis, MN 5
Denver, CO 5
Chicago, IL 5
Houston, TX 5
Perth, WA 4
Miami, FL 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
Ashburn, VA 4
Kansas City, MO 3
San Diego, CA 3
Queens, NY 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
New York City, NY 3
San Jose, CA 3
Napa, CA 2
Tampa, FL 2
Tallahassee, FL 2
St. Louis, MO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ryan_parkhill Ryan Parkhill (@ryan_parkhill) reported

    @ronnychieng @salmahayek @PrimeVideo Are they trying to fix Owen's nose with the poster misalign? 🤔

  • Indie_ComiX Sci-Fi (@Indie_ComiX) reported

    @vinegardog1 @farscape @PrimeVideo Didn't really help when Chiana and Jothee pulled the **** they did as well.

  • Chick84Emo HotEmoChick (@Chick84Emo) reported

    @amazon I’m having trouble enjoying @SchittsCreek on @PrimeVideo because every time Someone calls out Alexis my echo dot hears Alexa.

  • TheSugarCoder Sugarcoder (@TheSugarCoder) reported

    @PrimeVideo your app on the Xbox is not working. It continues to freeze up and lock the system up. Restart and it does it again. It's the only app that is doing this.. any suggestions or is an update on the way?

  • torianna_2 トリアナ (@torianna_2) reported

    @PrimeVideo Can you please fix your streaming ad problem? I would like it that when I rewind 5 seconds after an ad so I can see a character reaction I missed, that the entire ad does NOT start all over again, sometimes playing a longer one than the first.

  • Dave_Painkiller DavePainkiller (@Dave_Painkiller) reported

    @PrimeVideo why does 'It' show up when you search for kids shows/movies? Might wanna fix that issue.

  • LightsOutLam Austin Lam (@LightsOutLam) reported

    @PrimeVideo @ExpanseOnPrime You guys killed Alex in the dumbest way possible! Regardless of what the actor did, you ruined one of the best characters arc by that awful ending and the main characters didn't even give a ****. @SYFY Did the show way better, won't watch season 6

  • oahu_sunset Sunset Oahu (@oahu_sunset) reported

    @AmazonHelp @ChristianSlater Publicist: Plz note grammar error on @PrimeVideo Mr. Slater's bio

  • ENOKii223 ENOKI (@ENOKii223) reported

    @AaronC137 @techinsider @PrimeVideo To have fun without killing problem

  • amesmonde A. M. Esmonde (@amesmonde) reported

    Worst thing about @netflix is it’s restricted viewing. You’re limited by what you can watch, essentially spoon fed what they want you to watch. I wanna watch ‘Lost Platoon’ today. It’s not happening. Even @PrimeVideo you never really own it. #physicalmedia

  • temperdj Temperdj (@temperdj) reported

    @EASPORTSFIFA everyone has fgs tokens but mine is not there, I also get an error message when linking my @PrimeVideo account as well

  • andycloquet Andy Cloquet (@andycloquet) reported

    Thank heavens for @netflix @PrimeVideo & others - @AppleTV is clunky, stupidly glitchy & expensive - another wasted pre-work morning caused because 🍏 has such a crazy way of platform use-even on their own machines! Read previous tweets.

  • im_muzammmil Muzammil (@im_muzammmil) reported

    @PrimeVideo in India you don't offer good English movies why so biased? I do pay full membership but your service is awful no good content

  • BetazedLady Betazed Lady 🇮🇹 (@BetazedLady) reported

    @vinegardog1 @farscape @PrimeVideo I've been to various Cons and also worked behind the scenes. I didn't do too much stupid things. I talked lovingly with Robert Picardo and I got my hair done by Marina Sirtis. If I had #BenBrowder in front of me I would certainly have some problems thinking, speaking or anything

  • theonographer Dr Nick Shepherd (@theonographer) reported

    So, #V from @PrimeVideo and #DesignatedSurvivor @netflix are mainstream now. #LOTR you have a lot of work to do....

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