Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
Atlanta, GA 5
Orlando, FL 5
Los Angeles, CA 5
New York City, NY 4
Buena Park, CA 4
Brisbane, QLD 4
Dallas, TX 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
New Oxford, PA 2
Spokane, WA 2
Jacksonville, FL 2
Austin, TX 2
San Francisco, CA 2
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Bengaluru, KA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • Torugo2421 𝐓 𝐎 𝐑 𝐔 𝐆 𝐎 • 𝐀𝐋𝐈𝐄𝐍: 𝐄𝐀𝐑𝐓𝐇 👽🤖🦾 (@Torugo2421) reported

    @blondebandit16 @shelbystonis @PrimeVideo about toni, I feel like it's even worse cause she's my favorite character, but she was dealing with a lot and there's this phase where she thinks she's ok, but she's getting better, but she's not, and it's a big mess, they developed nothing of her and the result was terrible

  • kiera_tiva kiera (@kiera_tiva) reported

    @tivaforgood @PrimeVideo If it went through Star/Hulu it could definitely work, they have way more racy & sweary content lol, as well as precedent with the franchise. I think either them or Prime are equally possible

  • jesse_rwilliams Jesse Williams (@jesse_rwilliams) reported

    @Crunchyroll feed your damn hamsters, switched to a wired connection on a separate device just to verify, you're definitely having loading issues while @netflix and @PrimeVideo aren't

  • DJBossHog DJ VETTE (@DJBossHog) reported

    @PrimeVideo FIX THE ******* PICTURE. THIA IS A PLAYOFF GAME BETWEEN THE BIGGEST RIVALRY IN THE LEAGUE. FIX IT @Verizon FIX THE ******* PICTURE!!!

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • cindytaliaspeak cindy (@cindytaliaspeak) reported

    PLEASE HELP ME. i was watching the OC on prime earlier today and now its saying i need an hbo max subscription. IS IT JUST ME??? PLS I NEED IT BACK HELLO ... @PrimeVideo fix this pls im gonna cry #theoc #summerroberts #sethcohen

  • erasedmama14 erasedmama14 (@erasedmama14) reported

    Every single one of my streaming services are down @netflix @PrimeVideo @DisneyPlus … absolutely none of them work on my phone or on any TV in the house..

  • ani_haridas Aniruddha Haridas (@ani_haridas) reported

    Had one of the worst experience watching The Family Man S3 on Amazon Prime. Amazon Prime has become **** coz of ads. Prime went from best OTT to the worst! @PrimeVideoIN @PrimeVideo @primemovies

  • guenoncore Gothic. (@guenoncore) reported

    @KO0490308092486 @PrimeVideo Weird agenda based race mixing stuff for no reason at all that doesn’t even work or is set up romantically, ****** *** empty plot, dogshit cinematography, boring as ****, cringy interpretations of the lore that makes it Disney more than fallout, and lazy screenwriting, also bad effects. Total dogshit

  • emthethird Emerson (@emthethird) reported

    @FDSportsbook so how can I link my account to @PrimeVideo account to watch these @NBA games? I have an account but then Amazon wants me to create something else to link? I don’t get that.. help??

  • ArcMak3r ArcMaker (@ArcMak3r) reported

    @MgmCOZ @PrimeVideo Seek mental help my dude. You seem to be chronically online

  • titaninum102682 Rahmanberdi Rahymberdiyew (@titaninum102682) reported

    @beastgames @survivorcbs @PrimeVideo my wife has been fighting a tumor since 2021 & my mother needs heart surgery. Cost is $9,000. I have all medical docs & can send them. No GoFundMe in Turkmenistan, so using Binance. Help me save them! 🙏 ​Binance ID: 960832795 USDT (TRC20): TUqdeXi9trah7i46Smhgxa4Bb3HY3MQpUZ

  • Gloomcie Gloomcie (@Gloomcie) reported

    @PrimeVideo what's up with your service lmao After relog it says I don't have an active membership, but Customer Service couldn't help me and just started to ignore. Now I can't manage my payment method and even cancel subscription lol

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