Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 6
Orlando, FL 6
Atlanta, GA 5
Phoenix, AZ 5
Los Angeles, CA 5
Dallas, TX 4
Chicago, IL 4
Ashburn, VA 4
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
Brisbane, QLD 3
Buena Park, CA 3
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Raleigh, NC 2
Monterrey, NLE 2
Birmingham, AL 2
St. Louis, MO 2
Columbus, OH 2
Austin, TX 2
Wylie, TX 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • rafaelastar43 Rafaela 💖 (@rafaelastar43) reported

    @MusicEmma25 @PrimeVideo No problem :)

  • DarkHelmetRocks Dark Helmet (@DarkHelmetRocks) reported

    @PrimeVideo One ticket to any other show, please. The writing, man, it was just the worst. It was as if these inexperienced showrunners had made nothing that remotely qualified them for a massive franchise

  • tmikov Tzvetan Mikov (@tmikov) reported

    I just spent 15 minutes unsuccessfully trying to purchase Family Guy season 16 on my phone. I tried everything - the Prime Video app, the Amazon shopping app, the website. Good job, @amazon, @PrimeVideo. Slow clap. Your crap makes me embarrassed to work in tech.

  • kmlarriemind28 ×͜× Cortney ×͜× Proud of OUR Tom 💕 (@kmlarriemind28) reported

    @PrimeVideo @HLDPromo Be there tonight!!!! Can’t wait. Work is going by so slow!!

  • Erf_Jav ErJ (@Erf_Jav) reported

    @PrimeVideo @HSHQ @Harry_Styles Very important! If the Iranian protests end and the Iranian government remains, everyone will be killed, because most of the protesters have been identified. Please help the Iranian people more so that the Iranian government is destroyed. Do whatever you can.#MahsaAmini #OpIran

  • myelessar anna 🏹 (@myelessar) reported

    @LOTRonPrime @PrimeVideo i don’t need new enemies halbrand is my worst enemy

  • CeeMcGee63 UltraMaga Baba Yaga (@CeeMcGee63) reported

    @MMaxerson @PrimeVideo It's awful.

  • PippinsMarlon Marlon Pippins (@PippinsMarlon) reported

    @PrimeVideo we i sorry big mistake we i apologize I mess up Marlon all you fault I sorry okay Jez all years right here on Cincinnati Ohio big mess fixing right right here right now never again I promise fixing that problem i lesson okay

  • snackpackdude Matt Quick (@snackpackdude) reported

    @Gibvoice @PrimeVideo @NFL I haven't had a problem on my phone/tablet/and my Roku on my TV...

  • Chameleon777771 Heather Leigh Cameron (she/her) (@Chameleon777771) reported

    @catsatwarpspeed @PrimeVideoCA @PrimeVideo Thank you for the hug. I appreciate it. Unfortunately, there are many who observe my odd behaviors and they judge me based on limited interactions with me. I also admit that I struggle with initial impressions sometimes, but I work so very hard to make up for it afterwards.

  • MariuszStefan10 Typical Male (@MariuszStefan10) reported

    @LOTRonPrime @PrimeVideo Your work will be remembered for sure! This is truly an epic achievement. And IMHO it is the biggest and most expensive piece of crap that woke culture produced to make fun of 98% of people who don't care about wokeness and such crap! We DON'T want and DON'T need your ideology!

  • EddiechavezAZ1 EddieChavez@AZ (@EddiechavezAZ1) reported from Phoenix, Arizona

    @Gibvoice @PrimeVideo @NFL Can't speak for tonight since I was at the game, but I've had no previous issues whatsoever. That said, I've had to watch on a delay at times, and that option is golden.

  • oogew Jesse Harlin (@oogew) reported

    @netflix @hulu @PrimeVideo You all make tons of historical dramas. You do them very well. But they're just all scattershot. There's no focus. If you coordinated, you could all work towards something. For instance:

  • finstudent Steve Seckinger (@finstudent) reported

    @ThePeripheralPV @PrimeVideo I let myself have the first 5 minutes this morning before a long day at work. Good motivation to get home! So much rich detail in just those first minutes!

  • Mandraketa Antonio Mandrake (@Mandraketa) reported

    @LOTRonPrime @PrimeVideo Terrible writing. And Galadriel is simply the worst leading character ever created.

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