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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 9
Köln, NRW 1
Paris, Île-de-France 12
London, England 8
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 9
Huntingdon, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Se7enEvilMuffin
    EvilMuffins (@Se7enEvilMuffin) reported

    @A_S12 @PrimeVideo @NASCAR Easy fix. Buyout fox contract and give them to prime. Fox has been horrendous and is an absolute pain to deal with.

  • JsQuick3Pod
    J Boogie (@JsQuick3Pod) reported

    WNBA League Pass on @PrimeVideo @amazon SUCKS!!! I wish YoutubeTv still offered it. It was such a user friendly platform with zero issues.

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • SteveDean61
    Steve Dean (@SteveDean61) reported

    Hey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!

  • Zyth23
    Alexis Sprunger (Zyth Van Elish) (@Zyth23) reported

    @AmazonMGMStudio @PrimeVideo What time is it ? It's time for a bit of #SAVESTARGATE ! Even Maybourne helped the SGC to stay alive, so why not you too ? Fear of NID ? But fear you should not, the Stargate crew will fix any problem, like McGyver. Unless he's trapped on a glacier.

  • francosroom
    Franco. (@francosroom) reported

    Primevideo showing some problems loading certain movies, piracy not working for days. Is this a conspiracy against me?

  • RiftWatcher73
    NebulaGazer (@RiftWatcher73) reported

    @AmazonMGMStudio @PrimeVideo Choosing to ignore Stargate fans is the worst possible business decision I've ever seen someone make voluntarily #SaveStargate

  • acardnal
    acardnal (@acardnal) reported

    @friarpark @PrimeVideo @AmazonHelp I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Watching another 4K movie now and no problems. Is it your servers? Unable to watch Project Hail Mary!!

  • JBLOODonly1
    Jen Blood (@JBLOODonly1) reported

    @BaronDestructo @AmazonMGMStudio @PrimeVideo Yes! Craft services bent the knee, so he's in... kidding. But seriously, sorry about the flooring. A dishwasher leak is bad enough—soaked wood floors are a whole new nightmare. Hope the fix goes faster than expected, and your blood pressure recovers right along with the floors!

  • MirnaSanjarije
    Danisima (@MirnaSanjarije) reported

    @PrimeVideo According to a sport journalist of the major US publication, @DjokerNole is a sport legend since 2015. The rest was a bonus, records broken, trophies.. If he was an American, that is. I am apprehensive to watch this as I am fed up with the media mistreating him his whole career

  • CulturedWookiee
    Civilised Wookiee (@CulturedWookiee) reported

    Oh okay @PrimeVideo. When an ad starts to play, you're forcing people to watch ads, because when ever I go to skip, without fail I get and error code 9008 unless I watch them. Every. Time. The app is upto date, uninstalled/reinstalled, cleared data/cache. Error still persists.

  • pawan_coach
    COACH RIDER (@pawan_coach) reported

    @PrimeVideo @AmazonHub My annual Prime ₹999 plan was automatically cancelled wdout my consent. I didn’t request cancellation. I kindly request to help & renew my membership with same plan, as I was already subscribed to it & want to continue without losing previous pricing

  • itsmelauuren
    It’s me, Lauren (@itsmelauuren) reported

    @projecthailmary @PrimeVideo I already bought it.. quite literally four days before it drops for all prime users?😭 oh well- at least I’ll have it still when it’s not free to watch.. right Rocky?! I’ve watched it 6 times already though and lowkey unintentionally sometimes speak like Rocky now. Send help.

  • anticoder404
    ERR404 (@anticoder404) reported

    Most disappointing streaming app is Amazon prime. @PrimeVideo 1. Pay extra for rental movie despite paying yearly subscription charge, nonsense 2. Non stop ads 3. Poor UI High respect to @netflix for such quality and user friendly experience . Customer first always.

  • 5chatz
    Megan (@5chatz) reported

    @hanwaddingham @PrimeVideo Took the day off work to binge it!

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