Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 4
Minneapolis, MN 4
Hyderabad, TG 4
Toronto, ON 3
Dallas, TX 3
Spring Hill, FL 3
St. Louis, MO 3
Manchester, England 3
Los Angeles, CA 3
San Jose, CA 2
Cleveland, OH 2
Rock Hill, SC 2
Bengaluru, KA 2
Noida, UP 2
Sarasota, FL 2
Clarksville, TN 2
Brisbane, QLD 2
New York City, NY 2
Atlanta, GA 2
Pittsburgh, PA 2
Columbus, OH 2
Bristol, CT 2
Guwahati, AS 2
Ashburn, VA 2
Tacoma, WA 2
Chicago, IL 2
Tamarac, FL 2
Buffalo, NY 2
Philadelphia, PA 2
Sydney, NSW 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • KurtPugh1 Luger (@KurtPugh1) reported

    @PrimeVideo this is the worst telecast in the history of sports. Good job!

  • JENinATX Jen Jen 🇺🇸 🙏 🇺🇦 (@JENinATX) reported

    @Jrad2k9 @PrimeVideo My parents is fine and they’re out in the country. Mine has been awful, apparently some people have a clear picture while the rest of us looks like we have cataracts.

  • DC19583 DC1958 (@DC19583) reported

    @ajassy @PrimeVideo @NFL Audio is terrible

  • whirob shawn robinson (@whirob) reported

    @PrimeVideo @chargers @Chiefs Man the stream is terrible. Has not been clear all night. I use a streaming service for tv and never have these types of issues.

  • r_yaus RYaus (@r_yaus) reported

    @PrimeVideo @nflnetwork hey nfl, can you go back to broadcasting the games? The Amazon video feed is terrible

  • resser2142 Rob Esser (@resser2142) reported

    @PrimeVideo why is your #ThursdayNightFootball stream on @Roku absolute terrible quality? Illegal streams have a clearer picture than this

  • dymond427 Tiffany Daniels 🐝 (@dymond427) reported

    @proof86 @amazon @PrimeVideo I have top speed internet. All other channels and apps work perfectly.

  • SDINEIRO SORCEZ DINEIRO (@SDINEIRO) reported

    @PrimeVideo @chargers @Chiefs YALL SERVICE SUCKS THE VOLUME HAS FONE OUT AND I LOOKING AT A GAME WITH NO SOUND GTHFOH FIX THE D.. SYSTEM .

  • azwess Ana W 🌊 (@azwess) reported

    @VeganTom @RyanHarer01 @PrimeVideo Yes. Human sayings. Human failings. I don’t see any problem whatsoever with how Elendil acted or spoke.

  • jtoddmccarty Todd McCarty (@jtoddmccarty) reported

    @PrimeVideo I keep getting an error when I try to tune in to TNF. Kinda frustrating.

  • stevie22zee Steve (@stevie22zee) reported

    @PrimeVideo if you can’t have a quality feed for the nfl, don’t take it over. This is pathetic. @NFL ##

  • waltb31 waltb31 (@waltb31) reported

    .@PrimeVideo sucks for @NFL football. The picture quality is poor. And the advertised functions don’t work. #SDvsKC

  • SDINEIRO SORCEZ DINEIRO (@SDINEIRO) reported

    @PrimeVideo LISTEN YALL SUCK FOR REAL RIGHT NOW THE GAME IS NO SOUND AND BEEN GLITCHING THE WHOLE GAME.THUS FAR CMON I SEE CANT HEAR D... GAME FIX VOLUME .

  • GreeneJust Just_greene (@GreeneJust) reported

    Sheesh @nflcommish you had a bad off-season and now your @PrimeVideo deal is off to an awful start. Hope you can get out of this deal and get football back on cable ASAP #nfl #TNFonPrime #Amazonprime

  • Maesie19 Mae (@Maesie19) reported

    The NFL Thursday night football streaming quality is straight up garbage. I said what I said, and I meant it. @NFL @PrimeVideo

Map Check Current Status