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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Thomaston, GA 1
Chicago, IL 6
Montclair, NJ 2
Seattle, WA 9
Marble Falls, TX 1
Leesville, LA 1
Township of Evan, KS 13
Thunder Bay, ON 1
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
San Francisco, CA 2
Manchester, KY 1
League City, TX 2
Burlington, KS 1
Minneapolis, MN 3
Jersey City, NJ 2
Martinsville, IN 1
Belfield, ND 1
Nashville, TN 2
Middletown, DE 1
Sydney, NSW 4
Birmingham, AL 3
Farmville, VA 1
Santa Clara, CA 2
Boerne, TX 1
Tulsa, OK 1
Cibolo, TX 1
New Braunfels, TX 1
Detroit, MI 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • bretnason
    Zap Rowsdower (@bretnason) reported

    Can anyone watch Company Retreat on @PrimeVideo? I’m getting an error message saying the rights have expired. It just came out two months ago!

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.

  • thebedofchaos
    chopped chin (@thebedofchaos) reported

    @therealKripke @TheBoysTV @PrimeVideo Final season is a joke in the worst way possible. Embarrassing that you greenlit this mess

  • afxtwn
    That One Guy (@afxtwn) reported

    @PrimeVideo I'm not sure who this is, but the center bit of her dress looks like it's barely hiding a Burt Reynolds quality boscage of chest hair.

  • ethanccbrown
    Ethan Brown (@ethanccbrown) reported

    @TheMasterOfLuck @PrimeVideo I think people like you are genuinely some of the worst people. You watched something and I would hope you enjoyed it for four seasons just to **** on it constantly for an entire season because you don’t like how it’s playing out. Bunch of crybabies when **** doesn’t go your way.

  • GCFLXN
    Ⓖ Ⓒ (@GCFLXN) reported

    Crazy how the streaming quality for the game sucks but the ads are in 4k #Pistons #Cavs #PrimeVideo

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently changed my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had several films I had purchased and some boxsets. Im furious.

  • hearttechacsm
    Gweener (@hearttechacsm) reported

    @TonyCardigan @PrimeVideo @NBA It really is awful. Has been with other games too

  • DefectiveGeneus
    Stephen Hambor (@DefectiveGeneus) reported

    @PrimeVideo yes Candice is terrible to listen to. Even Kevin can’t be demonstrative enough to make if the Wade and Candice awful commentary.

  • Matt2181
    Matthew Mehnert (@Matt2181) reported

    Can't even watch Cavs-Pistons because @PrimeVideo is not working. Ridiculous for your service to not be working.

  • dieMaehms
    JE (@dieMaehms) reported

    @MeowSedai @PrimeVideo Contract issues. RoP was saved by a penalty fee, Amazon had to pay for every season less than five being made. And after they kissed Selke goodbye the guy taking over wanted to trash her legacy fantasy shows. They had true gold. Great storyline, perfect cast, huge world to explore an trashed it after its best season.

  • brettolsicw
    . (@brettolsicw) reported

    @Rob_Shenanigans @amazon @PrimeVideo My app stream was awful.

  • kmlakts
    Kemal (@kmlakts) reported

    @TheMasterOfLuck @PrimeVideo The boys have a budget of 12 mil per episode, which is a pretty good budget. The problem is writing, not budget.

  • DanPOLjr
    BenderIsKing (@DanPOLjr) reported

    @tw1tterguy05 @PrimeVideo I don’t think the season is slow at all. It’s just not progressing the story forward in the spots where it should be. Pacing isn’t the issue, it’s the writing

  • johnpark222
    john parkhurst (@johnpark222) reported

    @PrimeVideo @peacock @nba prime video and peacock apps are terrible. I usually watch games about 2-3 hours after they start. Several times in the NBA playoffs I have tried to watch games from the beginning but instead they go right to the end and show the final score

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