Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 9
Chicago, IL 7
San Jose, CA 7
Hyderabad, TG 7
Minneapolis, MN 6
Atlanta, GA 6
Chennai, TN 6
Houston, TX 5
Madrid, Comunidad de Madrid 5
Denver, CO 4
Los Angeles, CA 4
Phoenix, AZ 4
Ashburn, VA 4
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Indianapolis, IN 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Frederick, MD 3
Portland, OR 3
Toronto, ON 3
Miami, FL 3
Salt Lake City, UT 3
San Antonio, TX 3
Nashville, TN 3
Wake Forest, NC 3
Dallas, TX 3
Birmingham, AL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Fanaki20 dont get sad, get even (@Fanaki20) reported

    @moviemenfes I mean @PrimeVideo can you work on IKWYDLS instead?

  • paul_gallo Paul Gallo (@paul_gallo) reported

    Hey @PrimeVideo, PLEASE overhaul your terrible @AppleTV app. The poor video player UI and constant bugs might fly on a Fire Stick but on the AppleTV where every other major streaming service has a unified, smooth experience… it’s not a good look.

  • ccolwell_15 Cody Colwell (@ccolwell_15) reported

    @PrimeVideo is the absolute worst mobile streaming app. Full 4G/5G and the video is choppy. Download it and video is choppy. Only mobile streaming app I have issues with.

  • BadJewishBoy ✡️🦁 Nathan | נתן 🇮🇱🇺🇦 (@BadJewishBoy) reported

    @jeffastrof @trialanderror @PrimeVideo I still miss Trial and Error! I wish there were more seasons

  • Iovekaelyn K’Aelyn 🦋✨🍑 (@Iovekaelyn) reported

    05. it’s me, hi, the distinct lack of #ALeagueOfTheirOwn renewal confirmation from you is the problem. here i am again, hi. please rectify this and #RenewALOTO. @PrimeVideo @SPTV @AmazonStudios

  • MallowBeanzMum Lydia Francis (𐓀𐓂͘𐒼𐒷 𐓒𐒻 𐓈𐒰͘ 𐒿𐒷𐓓𐒷) (@MallowBeanzMum) reported

    @PrimeVideo I was high as hell when I watched the 1st one, thought that would make it better…it did not. That was THE worst movie I’ve ever watched. Period. And I’ve watched some trash movies.

  • PretendItsAGame Gordon (@PretendItsAGame) reported

    @aranyaphoenix @Motokoayoama @PrimeVideo Not gatekeeping. Literally just asking to adhere to the established lore and not disrespect the original source material. If that's gatekeeping, to you, then I'm sorry that you feel gatekeeping is just asking for consistency in lore and that you're fine with substandard work.

  • sunflwrlls helô :) (@sunflwrlls) reported

    @PrimeVideo HELP I’LL DIE OF EXCITEMENT BEFORE NOV 4

  • Nurrr422 Alice (@Nurrr422) reported

    @taylorswift13 @PrimeVideo please help me. My baby and I are in a very difficult situation. please.

  • lanceindc CJ R (@lanceindc) reported

    @PrimeVideo Harry Styles is a terrible actor

  • Nurrr422 Alice (@Nurrr422) reported

    @taylorswift13 @PrimeVideo please help me. My baby and I are in a very difficult situation. please

  • Nurrr422 Alice (@Nurrr422) reported

    @taylorswift13 @PrimeVideo Taylor please help me. My baby and I are in a very difficult situation. I don't want to lose him please help....

  • Logh_13 Ben (@Logh_13) reported

    @Sethrogen @PrimeVideo Sure, let’s do a sequel series to one of the worst movies ever made.

  • DroidVoid1 Droid Void (@DroidVoid1) reported

    @PrimeVideo @JackRyanPV Please fix your app, train your employees. get me logged In, or refund my money please. I guess I’ll just eat the frustrating hour and a half with support getting literally nowhere

  • HerbertHistory Jason Herbert, Ph.D. (@HerbertHistory) reported

    @Fletcher_Powell @PrimeVideo I know. I just gotta get a historian of modern France to help out bc mon français est merde

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