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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 2
Los Angeles, CA 3
Aiken, SC 1
Surrey, BC 1
Ashley, IL 2
Seattle, WA 10
Omaha, NE 1
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Township of Evan, KS 14
Chicago, IL 7
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
Montclair, NJ 2
Marble Falls, TX 1
Leesville, LA 1
Thunder Bay, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CriticGerald
    SKORN THE IMP (@CriticGerald) reported

    Saw #theboysfinale from @PrimeVideo and i gotta say it's down with HIMYM, Ozark, and GOT, for shows I've seen with terrible finales, seeing the entire s5 as a season backdoor pilot for Vought Rising, the final battle was lackluster, and it leaves too many questions!

  • samaylok1
    samay lok (@samaylok1) reported

    @_m1k333 @_m1k333 U get everything u expected That's the problem No surprises nor a large scale war or homie jenociding countries @PrimeVideo saving budget for their most popular tv series

  • biggspider4
    Likky 🕸 (@biggspider4) reported

    @PrimeVideo @NBA video quality is terrible

  • SkuddMissall
    Soldier_Medic (@SkuddMissall) reported

    @PrimeVideo he yall need to fix the Cavs/Pistons stream. It's glitching up for plenty of people.

  • afxtwn
    That One Guy (@afxtwn) reported

    @PrimeVideo I'm not sure who this is, but the center bit of her dress looks like it's barely hiding a Burt Reynolds quality boscage of chest hair.

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently changed my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had several films I had purchased and some boxsets. Im furious.

  • jjordan28
    Jason Jordan (@jjordan28) reported

    Really enjoyed the finale of @TheBoysTV. But @PrimeVideo really needs to release their big shows at night and not this 3am in the morning so everyone has to avoid spoilers all day at work

  • HomerJBlutarsky
    Blutarsky (@HomerJBlutarsky) reported

    The sound for the @ACMawards on @PrimeVideo is awful. You can hardly hear the music with the vocal tracks. Why do streaming events on Amazon always suck? The production quality is trash.

  • ZeMoReturn
    ZeMo 2.0 (@ZeMoReturn) reported

    The problem with The Boys final season isn’t just weak writing, it’s the failure to escalate. A show like this depends on constantly raising the stakes, but this season never really expands its scope in a meaningful way FuČK you @PrimeVideo

  • TheDavidBuzo
    David Buzo, MBA⚡️ (@TheDavidBuzo) reported

    Add to the @PrimeVideo poor performance: I watch a game on my TV, pause, shut down the app, then try to open it on my phone. There's no 'continue watching' and Prime isn't even sure I've ever logged in before. We're all losing - quality, wallets, content - with streaming.

  • killer_sandvich
    the killer sandvich (@killer_sandvich) reported

    @TheMasterOfLuck @PrimeVideo Talking as if invincible doesnt have a ton of problems aswell

  • fangurks
    𝕗𝕒𝕟𝕘𝕦𝕣𝕜𝕤 ᵗʰⁱⁿᵏⁱⁿᵍ ᵃᵇᵒᵘᵗ ᶜʳᵒʷˡᵉʸ ᵃⁿᵈ ˢᵗᵒˡᵃˢ (@fangurks) reported

    @Erick_A_gg @HannibalsTies @PrimeVideo I mean, I agree. I'm writing my fix-it for that exact problem too, bc I'd prefer a different outcome. And yet, even so, Adam still ended up also erasing a whole day out of existence and restarted it differently, for the sake of fixing this — how is that different to the finale?

  • kjbalisciano
    Kenny (@kjbalisciano) reported

    @PrimeVideo this Cavs pistons broadcast is the worst I’ve ever experienced. Nonstop glazing for the pistons

  • terrafirma1986
    Terrafirma (@terrafirma1986) reported

    @PrimeVideo @laineywilson Terrible song. Nice ****.

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo “that’s what we want to see” quote about Detroit. Guess yall don’t have unbiased reporting. Seriously worst announcers ever

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