Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Chicago, IL 10
Ashburn, VA 8
Houston, TX 8
Portland, OR 8
San Jose, CA 8
Los Angeles, CA 7
Minneapolis, MN 7
New York City, NY 7
Denver, CO 7
Atlanta, GA 7
Indianapolis, IN 6
Birmingham, AL 6
Seattle, WA 6
Sydney, NSW 5
Omaha, NE 4
Miami, FL 4
Milwaukee, WI 4
Las Vegas, NV 4
Dallas, TX 4
Orlando, FL 4
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Mumbai, MH 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Philidor223 Philidor (@Philidor223) reported

    @PrimeVideo Fix your app idiots

  • Alexcneumann Alex Neumann (@Alexcneumann) reported

    @DIRECTVhelp Nah yall are good. @PrimeVideo is the problem.

  • Skygamer233 Bulletz4Breakfast (@Skygamer233) reported

    @PrimeVideo can y’all fix your **** cause I’m trying to watch ghost hunters with my mom and can’t cause your service isn’t working

  • mmmgalaxy Vicky (@mmmgalaxy) reported

    @PrimeVideo can someone from Amazon help me get the £5.99 standalone prime package instead of trying to force me into the £8.99 package !?!?

  • spaceshell2412 spaceshell2412 (@spaceshell2412) reported

    @machinegunkelly I’ve been trying over and over again. Having issues @PrimeVideo

  • LauraMore8 Laura More (@LauraMore8) reported

    @ThePeripheralPV @PrimeVideo Love The Peripheral and the bonus content. But last 2 episodes the bonus videos won't play - "unavailable," and the screen does weird stub-stuff <grin>. And yes, Chrome is updated and I restarted my computer. Help!

  • average_andyp Psychological_Warfare 👀 (@average_andyp) reported

    Watching Mammals on @PrimeVideo can't help think James Corden wants to be @rickygervais .

  • DukeLetoAt dukeletoat.wallet (@DukeLetoAt) reported

    @amazonmusic @LilTunechi @PrimeVideo Terrible

  • dominus_kirill John Parker (@dominus_kirill) reported

    @PrimeVideo your Xbox app is broken, it’s not loading episodes of TV shows.

  • KennieOmega Kenny Omega (@KennieOmega) reported

    @KD06132575 @PrimeVideo Not at all. I’m making a point. Mex vs Us is like watching two terrible high school teams play for last place. A rivalry has to mean something, has to have purpose. It’s just not good football. Period.

  • Pippapasses1 Pippapasses (@Pippapasses1) reported

    @WhatsTrending @PrimeVideo Worst movie I have seen in years @primevideofilm. But Allison Janey looks great! Why would these actors agree to act in this? #thepeoplewehateatthewedding

  • PacNW2021 DemocracyHeld 🇺🇸 (@PacNW2021) reported

    @RexChapman I need a Rockford Files fix STAT!! @netflix @PrimeVideo YOU UP FOR IT??

  • braden_turner Braden Turner (@braden_turner) reported

    Dear @PrimeVideo please remove the awful auto tile expansion on your Apple TV app. I just want to see the tiles, and if I want to learn more I can tap on it. The constant expanding and collapsing of tiles is giving me epilepsy.

  • Philidor223 Philidor (@Philidor223) reported

    @PrimeVideo fix you bull **** application… it’s Friday and we trying to watch new peripheral episode.

  • honeycinema13 vivian chambers (@honeycinema13) reported

    @PrimeVideo @amymarchrry HELP

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