Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 10
Chicago, IL 9
Houston, TX 8
Minneapolis, MN 8
Portland, OR 8
San Jose, CA 8
Atlanta, GA 8
New York City, NY 7
Denver, CO 7
Indianapolis, IN 6
Birmingham, AL 6
Seattle, WA 6
Los Angeles, CA 5
Sydney, NSW 5
Dallas, TX 5
Ashburn, VA 5
Miami, FL 4
San Antonio, TX 4
Milwaukee, WI 4
Las Vegas, NV 4
Orlando, FL 4
Carlsbad, CA 3
Katy, TX 3
Hyderabad, TG 3
Omaha, NE 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Queens, NY 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SachsJonah Jonah Sachs (@SachsJonah) reported

    Just discovered the god-awful update to @PrimeVideo’s Apple TV video player. It’s basically unusable with Siri Remote. Bad move.

  • rowemag M✍🏼ggie Rowe (@rowemag) reported

    How can you see the ending of an @PrimeVideo series? There are a set of “what happened” cards after last scene/before credits, but both impossible to access before bump to Season 2 (I got a glimpse of a couple of the cards twice).“Settings” no help whatsoever, on TV or laptop.

  • IRaiseUFacts Think B4U Tweet (@IRaiseUFacts) reported

    @PrimeVideo Treadstone is possibly the worst movie to TV adaptation one could make. Incoherent jumbled flawed mess. He’s nearly invincible then is captured easily. A stone cold killer, then shoots a guy, doesn’t kill him, drives away on a motorcycle. What a mess. 🤦🤦🤦

  • ShamanthKP24 Shamanth K (@ShamanthKP24) reported

    @PrimeVideo @AmazonHelp i am unable to login to my Amazon prime membership it shows unable to sign in please try again later past msny days , kindly help me

  • _Bruna_RS Bruna (@_Bruna_RS) reported

    I'm a @PrimeVideo customer so I need you to hear me out: Take #Magnumpi and get on with the show. DO NOT CANCEL. The story is not over. Help us. #SaveMagnumPI

  • IJKS Tess (@IJKS) reported

    @primevideouk, I need my Thursday fix of #ThisIsUs, please. It is becoming an emergency! It's hard enough waiting till Thursday as it is! @PrimeVideo

  • Jennamum Jenna Louise (@Jennamum) reported

    @89_ejm @PrimeVideo @NBCThisisUs Me too! I’ve been checking since I’ve finished work, gutted 😞

  • wenshalftime Wendy Reed (@wenshalftime) reported

    @PrimeVideo what’s happened to tonight’s #thisisus ? It’s been the most irritating and broken viewing pattern in tv history 😡

  • _Bruna_RS Bruna (@_Bruna_RS) reported

    @PrimeVideo hello! we need your help. We want to increase your audience by watching #Magnumpi on your platform. Please take our show!! #SaveMagnumPI

  • paoladavies paola davies (@paoladavies) reported

    @PrimeVideo Hey! Where's this weeks episode of This is Us? Been waiting all day to come home from work to watch? #ThisIsUs

  • 89_ejm Emma (@89_ejm) reported

    Someone has kindly given me access to their Disney+ account so I'm going to watch the episode now as this is torture! Stay strong everyone, hopefully the issue is resolved soon. Very poor from @PrimeVideo #ThisIsUs

  • SachsJonah Jonah Sachs (@SachsJonah) reported

    @hbomax backtracked on their terrible player. @PrimeVideo needs to. Custom tvOS video players need to be banned!

  • Yoyosta24515501 Yoyostar (@Yoyosta24515501) reported

    @PrimeVideoIN Worst film Time waste @PrimeVideo please dont invest on such poor content

  • Sandra_andHenry Sandra & Henry (@Sandra_andHenry) reported

    @89_ejm @PrimeVideo It's still not there this morning! Someone has offered me a login too so might take them up on it after work if needed. Very poor from @primevideouk .

  • kezzakeane Kerry (@kezzakeane) reported

    @PrimeVideo where is @NBCThisisUs !!!! I need my FIX!!!

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