Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Los Angeles, CA 7
Brisbane, QLD 6
Atlanta, GA 6
Orlando, FL 5
Ashburn, VA 5
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Chicago, IL 4
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Guadalajara, JAL 3
Bengaluru, KA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Ocala, FL 2
Woodbridge, VA 2
City of London, England 2
Seattle, WA 2
Marietta, GA 2
Lexington, KY 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DysonDoll Doll Dyson (@DysonDoll) reported

    @BeingCharisBlog @PrimeVideo Prime has to fix that.

  • revbickers Simon Bickersteth 🇺🇦 (@revbickers) reported

    Somehow I have been charged for @PrimeVideo - I didn't sign up for it, and cannot see any way of cancelling, it appears @AmazonUK have made this as difficult as possible. Has anyone else had this problem?

  • NickIrving Nick Irving (@NickIrving) reported

    @PrimeVideo @eizamusica And it’s bloody awful.

  • ericbullock EricBeez (@ericbullock) reported

    @theblackcrowes @Coda_Collection @PrimeVideo Sick! Just threw it on at work! Thanks

  • CampersRetta Libby (@CampersRetta) reported

    @PrimeVideo Why is my #PrimeVideo ap not working on my #AppleTV? Updated all components, deleted and reinstalled ap, cords tightly connected but keeps come back to an internet connectivity problem screen. All other apps work well everything updated. No issue with internet. HELP!

  • DewarAuthor M.R.Dewar 🐺 (@DewarAuthor) reported

    @PrimeVideo @eizamusica Brilliant movie with a terrible ending.

  • RahulRanjann Rahul Ranjan (04) 🇮🇳 (@RahulRanjann) reported

    @BCCI Only for 💵 you have sold the broadcasting rights to @PrimeVideo which is not at all acceptable. Tell me who dont have login and depends on TV,what they will do? Do you have any answer,No .Like @chetans1987 ,he also dont have answers that what and why to select the players.

  • BeingCharisBlog Charis Hill | they/them ♿🏳️‍⚧️ (@BeingCharisBlog) reported

    @alebrelle @PrimeVideo I just took screenshots with hardware acceleration toggled on & toggled off. I got the black screen both times, but this isn't an issue I feel I need really dive in to fix (e.g. by clearing cache or restarting after toggling, etc) since I don't often need to take screenshots.

  • frodchavez Frankie Rodriguez (@frodchavez) reported

    @Butterc53120770 @tbeaverh @PrimeVideo Agreed with both of you this movie was a waist of time ugh. Plus Bens character was the worst 🙊

  • LaraVP Lara Parmiani (@LaraVP) reported

    @TomSwarbrick1 @PrimeVideo It was bad in so many ways I wouldn’t know where to start. Terrible writing? Ridiculous plot? Annoying characters? Endless cliches custom made for US audiences (If I hear one more note of La Vie En Rose…) I got so bored I started watching at double speed to get to the end

  • COBRA_MOLE COBRA (@COBRA_MOLE) reported

    After watching "Good Night Oppy" in @PrimeVideo, it made me ask this question - Why can't Rovers be covered with a material that can withstand heavy sandstorms just like an "Airbag" coming out immediately from the car at the point of crash / accident. @NASAJPL @NASA

  • HereIAmItsMe HereIAmItsMeDavid (@HereIAmItsMe) reported

    @PrimeVideo WHY does anyone put him in any project. Truly he is so awful.

  • CAPolitics John Joseph... (@CAPolitics) reported

    @PrimeVideo Maybe the worst movie I've seen. Embarrassingly bad with that talented cast

  • GlamGram7 GlamGram (@GlamGram7) reported

    @PrimeVideo AWFUL movie. Unwatchable 😥

  • lvalachovic Laurence Valachovic (@lvalachovic) reported

    @bearddenver @PrimeVideo It was terrible.

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