Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 9
Ballston Spa, NY 7
Sydney, NSW 7
Austin, TX 5
Toronto, ON 5
Denver, CO 5
London, England 5
Portland, OR 5
Phoenix, AZ 5
Auckland, Auckland 5
Brisbane, QLD 4
Bengaluru, KA 3
Reading, England 3
Madrid, Comunidad de Madrid 3
Montréal, QC 3
Seattle, WA 3
Bellevue, WA 3
Delhi, NCT 3
Bogotá, Distrito Capital de Bogotá 3
Zionsville, IN 2
Surrey, BC 2
Perth, WA 2
Columbia, MO 2
Frankfurt am Main, Hessen 2
Beijing, Beijing Shi 2
Fort Worth, TX 2
Oklahoma City, OK 2
Anaheim, CA 2
Manchester, England 2
Guayaquil, Provincia del Guayas 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • lou_hawk Bob DeLaPena (@lou_hawk) reported

    @PrimeVideo What a piece of crap ; absolutely terrible!!!

  • AnneSanoy anne sanoy (@AnneSanoy) reported

    @alligatortearsq I didn't know it could happen but this made me miss them more. There's a hole in my heart only GJ can fill. @AppleTVPlus @PrimeVideo Please help us #SaveGentlemanJack

  • HomeGrown02 Shane🇦🇺🌱⭕ (@HomeGrown02) reported

    @LOTRonPrime @PrimeVideo 24.99 Million awful reviews.

  • ItsDrDreidel ✡︎ ItsDoctorDreidel ✡︎ 🗯 (@ItsDrDreidel) reported

    @Koltiwa @LOTRonPrime @PrimeVideo This is the worst tweet I’ve ever seen. Awful substance, stance and opinion. I’m now glad that this has nothing to do with Tolkien or The Rings of Power.

  • MasterQ80279156 MasterQ (@MasterQ80279156) reported

    @AdamTargaryen @LOTRonPrime @PrimeVideo I think people's issues are that (race aside) a universe had been established and now there are producers taking on the responsibility of telling the story that every loves, but then they take so many liberties that the question becomes "is this really LoTR?"

  • GoodHavea LetsHaveaGoodTime (@GoodHavea) reported

    @DominickRuocco @LOTRonPrime @PrimeVideo You’ve clearly never read any of Tolkien’s work.

  • SamHaleAU Sam Hale (@SamHaleAU) reported

    @LOTRonPrime @PrimeVideo Please find a better writing team going forward. It's salvageable, but needs a hell of a lot of work if you want this to become better than mediocre.

  • ShadowWater92 Cody (@ShadowWater92) reported

    @LOTRonPrime @PrimeVideo I could tear your show apart for the changes unnecessary swaps or anything else of the nature from tolkien's work but I don't have to with how badly you've written your show.

  • matthewflorianz 👂🏼👂🏿👂🏽👂🏻👂🏾🐇 (@matthewflorianz) reported

    @bearmccreary Can my soundies chip in: @PrimeVideo via xbox (one) app “pumps” (stereo downmix). Anyone know if that’s a setting, or other issue? Sounds like a compressor triggering. Happens first shot of the eleven city in the west and boat scene. Both times on music. Anyone else have that?

  • pr0mdi ..... (@pr0mdi) reported

    @PrimeVideo app is not working. Stuck on the login page. It feels like it will log in then goes back to the login page. How can I watch the new LOTR then?

  • psilynt psilynt1 (@psilynt) reported

    @_BlackBinLiner @Nerdrotics @PrimeVideo The problem with most of the trilled Rs in #RingsOfPower is that the trilling of the tongue continues long after the r is pronounced. It's painful to listen to.

  • KumaTenshi28 KumaTenshi (@KumaTenshi28) reported

    @DailyRoP @LOTRonPrime @PrimeVideo It can't "flop" in the traditional sense as Amazon literally has to make five seasons. But it definitely doesn't follow Tolkien's work, and user reviews are literally shut off. So live in delusion land while you can lol.

  • Senor_Greezy 🍻Señor Greezy🌮 (@Senor_Greezy) reported

    @Dansgaming @PrimeVideo For the first episode it was really really good. Like movie quality really good, but of course you can only give so much info in the first episode because it's a show and not a movie. I suspect it's going to get much much better as the show moves along. #TheRingsOfPower

  • Koltiwa Michael Johnson (@Koltiwa) reported

    @LOTRonPrime @PrimeVideo It's the worst show that I've ever watched. Awful acting, dialogue and story. I'm now glad that this has nothing to do with Tolkien or The Lord of the Rings.

  • PrabhatJena Prabhat Kumar (@PrabhatJena) reported

    @SonyLIVHelps Seriously, i am using Apple TV on mobile data? I have 200mbps Wi-Fi network. There is no issue with streaming, it is about the app experience. Worst experience with forward backward unlike Netflix or PrimeVideo.

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