Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 8 |
| Hyderabad, TG | 7 |
| San Jose, CA | 6 |
| Atlanta, GA | 6 |
| Madrid, Comunidad de Madrid | 6 |
| Chennai, TN | 6 |
| Pune, MH | 6 |
| Chicago, IL | 5 |
| Minneapolis, MN | 4 |
| Indianapolis, IN | 4 |
| Houston, TX | 4 |
| Mumbai, MH | 4 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Phoenix, AZ | 3 |
| Denver, CO | 3 |
| New York City, NY | 3 |
| Salt Lake City, UT | 3 |
| San Antonio, TX | 3 |
| Nashville, TN | 3 |
| Wake Forest, NC | 3 |
| Dallas, TX | 3 |
| Birmingham, AL | 3 |
| Peoria, AZ | 3 |
| Ashburn, VA | 3 |
| Paris, Île-de-France | 3 |
| Valencia, Comunitat Valenciana | 3 |
| New Delhi, NCT | 3 |
| Vancouver, BC | 3 |
| Shillong, ML | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Bdawg
(@dadandmomdawg) reported
@PrimeVideo I am sick of the Introducing Selma Blair commercials overtaking all my videos. 1st of all she is acting as if MS is the worst a person can be diagnosed with and is a death sentence when life expectancy is 25 to 35 yrs after diagnosis. Far Far beyond what others get.
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Deadpool
(@butnotdeadpool) reported
@PrimeVideo Jesus this looks awful.
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LΣӨПΛЯD
(@lenadlm) reported
@PrimeVideo hello I signed up to enjoy your tv & movies but my account was locked. Pls help
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Jayden Marvel
(@GemBiscuits) reported
@AmazonStudios @PrimeVideo Good makeup and prosthetics work!
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Luke Parsons / 潘光明
(@lparsons) reported
from
Sydney, State of New South Wales
@PrimeVideo what benefit to the end user is there for subscribing to a channel? The subscription price is the same as if I go directly to the studio and I get more content if I go directly... Channels is a terrible idea if there is no benefit to anyone other than @JeffBezos
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Ananthajith Asokkumar 🇮🇳
(@iamananthajith) reported
Dear @PrimeVideo I made my Amazon Prime Subscription Payment 1 hour Ago.Still now Iam unable to Use the Benefit of Prime video.When Iam Opening the movie Part.Then They showing "watch with prime" Only. Please Help me. @AmazonHelp
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mammamia
(@lovvaloba) reported
@PrimeVideo @sharondavis91 i have the same problem with dumbo
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Goose is loose
(@seereelgoose) reported
@damon_p_heard @thethrillsband @PrimeVideo Went from one of the best to one of the worst in a matter of 1 episode
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LΣӨПΛЯD
(@lenadlm) reported
@PrimeVideo hello I signed up to enjoy your tv & movies but my account was locked. Pls help
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it’s me, Hannah’ween 🎃
(@hannahejo) reported
Just signed up for the @STARZ 30-day trial on @PrimeVideo but I’ll be cancelling it right away because so many movies glitch and have flashing green lights - did some Googling and it’s a universal problem with Starz streaming apparently. Tons of people complaining on Reddit.
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🇮🇳Bikram Ghadei🇮🇳
(@BikramGhadei) reported
@PrimeVideo not able to play some movies. Showing video renderer error. Please look into it
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fixiefixiefixie
(@ash_og) reported
@shivapishdad @PrimeVideo @PrimeVideoCA Brianna is the worst….
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🖕 your vax & mandates 🍥
(@S1ck0m0d31) reported
@PrimeVideo This is what I'm paying for? Looks terrible.
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S y l v i a
(@sosavvysees) reported
@PrimeVideo What's the fastest way to reach your Customer Service from Indonesia? I have subscription issue and it's so frustrating 😭
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Marcus Who?
(@_MarcusWho_) reported
@FirefoxSupport @PrimeVideo @amazonmusic Well, that's news to me, since it worked until a few months ago. Also, it begins playing the content and continues (with the error message) for a time. Might want to remove it from the browser then, instead of having it installed and pretending it's supported.
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