Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 7
San Jose, CA 7
Minneapolis, MN 6
Atlanta, GA 6
Bengaluru, KA 5
Houston, TX 5
Wake Forest, NC 4
Salt Lake City, UT 4
Denver, CO 4
Los Angeles, CA 4
Phoenix, AZ 4
Ashburn, VA 4
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Indianapolis, IN 4
Seattle, WA 4
Melbourne, VIC 4
Tampa, FL 3
Frederick, MD 3
Portland, OR 3
Toronto, ON 3
San Antonio, TX 3
Nashville, TN 3
Dallas, TX 3
Birmingham, AL 3
Peoria, AZ 3
Tallahassee, FL 2
San Diego, CA 2
Washington, D.C., DC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JustinWDC Justin (@JustinWDC) reported

    Is it just me, or is the @PrimeVideo UI the worst of the major streaming services?

  • MKaizoku MARCELO SANTOS (@MKaizoku) reported

    @PrimeVideo Narnia movies. To me, even with the problems, both the movies are better and more complete than the books.

  • EmericaSk8r714 Emericask8r714 (@EmericaSk8r714) reported

    @PrimeVideo I know it's not a movie, but Dexter. The books are really terrible. First one was a total disappointment so I decided to give the second a try. GARBAGE.

  • TijuanaTwoStep Pureblood412 (@TijuanaTwoStep) reported

    @AdventuringMan @LOTRonPrime @PrimeVideo Do you know WHY woke is an insult? Because it always supercedes the story. There is absolutely nothing wrong with natural diversity. The problem is making it the focus instead of, you know, making good content. Go woke go broke is a law for a reason. Woke content sucks.

  • Gui_Elessar Gui_Elessar 🇬🇧🇫🇷🇵🇱 (@Gui_Elessar) reported

    @AdventuringMan @LOTRonPrime @PrimeVideo I haven't an issue with making the cast diverse what so ever, if they feel it will appeal to a larger audience (which is dumb, as it should have in the first place)only as long as it makes sense rather than randomly injected as Amazon are doing. Lineages were important to Tolkien

  • katie_blaze Blaze the Recluse🪁🦇 (@katie_blaze) reported

    @PrimeVideo I recently bought season 1 of Ghosts on Amazon Prime and have had several issues. Episodes 5 and 6 are switched around with the wrong titles, as are episodes 8 and 9. Episode 11 has been eliminated altogether and episode 10 is listed twice in a row. Please fix this!

  • gsgidney Greg Gidney (@gsgidney) reported

    @LOTRonPrime @PrimeVideo Awful

  • KnightWing19 Mr. Bat-man 🇨🇦 (@KnightWing19) reported

    @PrimeVideo @chacecrawford @TheBoysTV Pandering to the mentally ill who refuse to get help isn't being respectful.

  • MissRoni76 Roni A (@MissRoni76) reported

    @The_BTC_Base @LOTRonPrime @PrimeVideo How TF does a company with so much money (I'll toss WB into this mess too), somehow fail to hire at least one person that's knowledgeable about Tolkien. It's not like there isn't 10M fans that can recite pages of quotes that would be more than willing to work on a Tolkien show.

  • morganfahey Morgan Fahey (@morganfahey) reported

    I don't know what the hell @amazon is thinking, but their most recent Firestick update made @PrimeVideo ITSELF unusable.

  • ImAUnicorn316 Ryan (@ImAUnicorn316) reported

    @AdventuringMan @LOTRonPrime @PrimeVideo The source material is based on medieval western culture. Since distances were so great back then the mix of race was FAAAAR more rare. The SOURCE MATERIAL is being usurped for virtue signaling. Nothing more. THAT is the issue REAL Tolkien fans are having.

  • outtat1me Dr Zoidberg (ExMuslim) (@outtat1me) reported

    @LOTRonPrime @PrimeVideo Hey, I'm a lifelong LOTR fan. It's my favorite thing in all of pop culture. I was extatic when I heard Amazon was going to make a LOTR serious. Well, long story short, I couldn't care less about it, I'm looking forward to watching it crash and burn. **** you Amazon.🍆

  • juliemgolden114 Julie Golden (@juliemgolden114) reported

    @PaperGirlsPV @PrimeVideo Parts of this were filmed where I live and work!

  • Templar_Agent you’ve got that wrong (@Templar_Agent) reported

    @AdventuringMan @LOTRonPrime @PrimeVideo There’s so much wrong with this line of thought, but here’s the simplest one: if you think Tolkien’s work was already diverse enough, why wouldn’t a faithful adaptation be better? Amazon obviously disagrees.

  • chelley449 Ineligible Receiver (@chelley449) reported

    @TheOneLexi @PrimeVideo Really? The book was so creepy. I listened to the audiobook when I was staying at a hotel on a work trip. It upped the creep factor by a thousand.

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