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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Farmville, VA 1
Santa Clara, CA 2
Boerne, TX 1
Tulsa, OK 1
Cibolo, TX 1
New Braunfels, TX 1
Detroit, MI 2
Bayamón, Bayamón 1
Paris, Île-de-France 4
Miguel Hidalgo, CDMX 1
Des Moines, IA 1
Citrus Heights, CA 1
City of Shavano Park, TX 1
Phoenix, AZ 4
Sparks, NV 1
Minneapolis, MN 2
Gloucester, MA 1
Belleville, ON 1
Hillsboro, OR 1
Philadelphia, PA 2
Birmingham, AL 2
Fresno, CA 1
Boca Raton, FL 2
Calgary, AB 2
Las Vegas, NV 2
Miami, FL 2
Delavan, WI 1
Mount Holly, NJ 1
Camano, WA 1
Crestline, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • kugi_igi
    Sabi ni Kugi (@kugi_igi) reported

    @PrimeVideo If you buy it, is it bluray quality? What's the bitrate, HDR format and surround audio format?

  • ShinNaldrag
    Naldrag (@ShinNaldrag) reported

    @TheMasterOfLuck @PrimeVideo I mean them giving Invincible more money isn't going to increase the quality of the animation since they're aiming for yearly releases. It has more money into it than a lot of anime productions so shooting more money at it isn't gonna help.

  • DanPOLjr
    BenderIsKing (@DanPOLjr) reported

    @tw1tterguy05 @PrimeVideo I don’t think the season is slow at all. It’s just not progressing the story forward in the spots where it should be. Pacing isn’t the issue, it’s the writing

  • kraabel
    Michael Kraabel (@kraabel) reported

    Dear @PrimeVideo - It’s very clear that nobody on your team is a sports fan who is designing your UX. I went on media blackout last night so I could wake up early in the morning and watch this game. First thing I do is login and see the final score. Who in the right mind designed the system? Why would you list the score on the replay?

  • AlanW712
    Mad Al (@AlanW712) reported

    @bell12804 @PrimeVideo Same. It’s absolutely the worst network

  • SpeedDemonJ1
    SpeedDemonJ1 (@SpeedDemonJ1) reported

    @TheMasterOfLuck @PrimeVideo No amount of budget increase will fix the fact Robert kirkman himself is the bottleneck in Invincible’d production

  • WadeEian
    it get like that fr. (@WadeEian) reported

    @PrimeVideo I just paid my membership 2 days ago my **** should be up and running no problem wtf is going on!

  • RRaynbeauxFPage
    RyvkaRaynbeaux Fan Page (@RRaynbeauxFPage) reported

    @NFLonPrime @PrimeVideo really hope the streaming issues from last year have been corrected- really want 2 watch this one un interrupted

  • KSAviation2020
    kirsty finch (@KSAviation2020) reported

    I have booked today of work just wo watch all 8 episodes of off campus and omg didnt disappoint what so ever. My reactions omg up and down think my neighbours are sick of me. Like what an ending to episode 8. 😱😱😱😱😱 #offcampus @offcampusonpv @PrimeVideo

  • Enjoy_ing_
    Average Enjoyer (@Enjoy_ing_) reported

    @TheMasterOfLuck @PrimeVideo Invincible has more than enough for a budget, the show runners just wase it all on voice actors Plus the shows writing already fell off long time ago and getting a higher budget won't fix this

  • dieMaehms
    JE (@dieMaehms) reported

    @MeowSedai @PrimeVideo Contract issues. RoP was saved by a penalty fee, Amazon had to pay for every season less than five being made. And after they kissed Selke goodbye the guy taking over wanted to trash her legacy fantasy shows. They had true gold. Great storyline, perfect cast, huge world to explore an trashed it after its best season.

  • babymonkeyworld
    baby monkeys daddy (@babymonkeyworld) reported

    i didn’t even wanna watch basketball wives & i’m not anymore because i just discovered a glitch on @amazon @PrimeVideo it basically displays 3 different versions of each season of @TeenMom and i thought i had to start paying after Season 4

  • Stefano_Cellino
    Stefano (@Stefano_Cellino) reported

    @PrimeVideo Worst season so far folks

  • Kokeshina84
    Mara Bonamano (@Kokeshina84) reported

    @PrimeVideo And they chose badly. Everyone involved in making that decision for the ending made the worst possible choice.

  • b_ball93
    Brandon Ball (@b_ball93) reported

    @PrimeVideo Terrible service

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