Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 6
Los Angeles, CA 5
London, England 5
Brisbane, QLD 4
Seattle, WA 4
Dallas, TX 3
New York City, NY 3
Roanoke, VA 3
Charlotte, NC 3
Portland, OR 3
Irving, TX 3
Sydney, NSW 3
Orlando, FL 3
Delhi, NCT 3
Houston, TX 3
Leeds, England 3
Preston, England 2
Adelaide, SA 2
Cypress, TX 2
Perth, WA 2
Oklahoma City, OK 2
St. Petersburg, FL 2
Salt Lake City, UT 2
Eugene, OR 2
Albuquerque, NM 2
Brookfield, WI 2
Las Vegas, NV 2
Kingston upon Hull, England 2
Phoenix, AZ 2
Sheffield, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • shonichild f ⚡️ (@shonichild) reported

    @PrimeVideo one time at work i had tasks to do but then i ended up watching the wilds for like 20 minutes

  • jorybeer22 GOODUSEDGOODS (@jorybeer22) reported

    @amazonnews @PrimeVideo 3 Fraudulent charges on my account and still coming in after a deleted the cards on the account!!!! BANK SEES THE ISSUE Amazon's response - We don't see any issue thank you for contacting amazon This is I don't live in nor have I ever ordered from or have an amazon Mexico account

  • vbontempi Whatever (@vbontempi) reported from Denver, Colorado

    Suddenly after years of watching - @PrimeVideo is messaging on screen that my internet is connected using a VPN or proxy service and won't work. Please help to resolve this problem.

  • OrangeHat2185 Orange Hat Reviews 📽🎬🎞💻 (@OrangeHat2185) reported

    @PrimeVideo's #LordOfTheRings is not real Lord of the Rings, because I guarantee you, if a Tolkien was alive to run the Tolkien Estate, they would have pulled the project from Amazon. This **** is a disgrace to Tolkien's great work.

  • roufmeer Rouf Meer (@roufmeer) reported

    @AxisBankSupport @PrimeVideo Unable to redeem Amazon Prime Membership Promo Code recieved via SMS with Axis Bank Credit Card activation. Error: Promo Code Invalid or already used??

  • laurapcd1 Democratic Socialist / ******* Anti-Fascist 🌹 (@laurapcd1) reported

    is there any way on this planet to get technical support from amazon prime? my ******* video has never ever played correctly..de-syncing is what the verizon guy called it... **** **** **** i cannot find any technical help that answers that q. @PrimeVideo

  • christofilms DRUNKEN ATHEIST STUDIO (@christofilms) reported

    @PrimeVideo on week two of my trial and prime video works like absolute ****. Pass that along. Make it work with Chromecast, stop blocking screen mirroring. I am floored that a service with amazon money behind it makes HBO GO revolutionary.

  • dillon_smart Dillon Smart (@dillon_smart) reported

    Anyone else having problems with streaming on @PrimeVideo ?

  • DeanneP13243010 DeannePayne (@DeanneP13243010) reported

    @jessicaalba @PrimeVideo Who will help me with advice?

  • thecrownhome TheCrown⁷ (@thecrownhome) reported

    @agstinyelaphant @PopCrave @PrimeVideo HELP??

  • vlbonite #LeniRobredo2022 #LetLeniLead (@vlbonite) reported

    Hey @enjoyGLOBE I have an issue activating my @PrimeVideo subscription. Reached out to Prime but they told me to escalate it with you. Please help!

  • DaveinTriangle David (@DaveinTriangle) reported

    @AvendelaBEACH @TheWheelOfTime @PrimeVideo I'm not reaching youre justifying an artist choice that takes away for the actual source material. Comments about this are all over WOT forums and video clips. It's an issue. You have a fan base and people waiting 20 plus years and then change everything and yeah people notice.

  • martin909 Martin (@martin909) reported

    @PrimeVideo what is it that it takes PrimeVideo at least 20 seconds from a start of a video to switch from garbage quality to HD. @netflix does it better, HD right from the start.

  • BernieNvrBroke ItWasOnlyBernie🎃 (@BernieNvrBroke) reported

    @PopCrave @PrimeVideo This is the worst show of all time

  • LarryViscarra Scary & Visceral He/Himbo (@LarryViscarra) reported

    @PrimeVideo Doesn't support unionized work forces 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩

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