Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Dallas, TX | 5 |
New York City, NY | 5 |
London, England | 5 |
Houston, TX | 4 |
Portland, OR | 3 |
Toronto, ON | 3 |
Phoenix, AZ | 3 |
Irving, TX | 3 |
Bengaluru, KA | 3 |
Seattle, WA | 3 |
Oklahoma City, OK | 3 |
Los Angeles, CA | 3 |
Chicago, IL | 3 |
Grimsby, England | 2 |
Paris, Île-de-France | 2 |
San Antonio, TX | 2 |
Manchester, England | 2 |
Waterford, MI | 2 |
Preston, England | 2 |
Salt Lake City, UT | 2 |
Hackney, England | 2 |
Corona, CA | 2 |
Markham, ON | 2 |
Mountain View, CA | 2 |
Las Vegas, NV | 2 |
San Francisco, CA | 2 |
Victoria, BC | 2 |
Cypress, TX | 2 |
Roanoke, VA | 2 |
Brookfield, WI | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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rana theman (@ThemanRana) reported
@PrimeVideo @IsmaelC_C The worst actress of any generation
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Joey Cee (@JoeyCee11) reported
@LOTRonPrime @PrimeVideo I used to value Amazon Prime as a necessity in life....ROP has proven me wrong and now I question the quality of anything related to Prime. Besos, you suck.
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Brenda K. Helps (@HelpsBrenda) reported
@PrimeVideo @ElsieKFisher @PrimeVideo, not only was your customer service not helpful, they actually made my problem worse! CONTACT ME!
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JayJay (@XRPMoonBagz) reported
@PrimeVideo how do I watch the other NFL game if only one is being offered? Help me out!? Where my Broncos at in TX?
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Morgan MD (@Morgan_MH) reported
Nevermind, the English subtitles do not work at all 😭😭 @PrimeVideo FIX THIS
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Ca Va (@dapraZa) reported
@primevideouk Will @PrimeVideo please fix the glitch issue on prime that keeps kicking me out of my shows but will play Cliffords Puppy days with no issues 😠 #fixit #itsbeenamonthnow #justwantmymoneysworth
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Miranda Miller (@mrandamiller517) reported
@Alex_Shillo @PrimeVideo I left a comment in hopes it would make the get the hint, doubt it would help. But I tried.
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Hyperguyver 🇺🇸 (@hyperguyver2) reported
@LOTRonPrime @PrimeVideo This show is hot trash that insults Tolkien with every moment it's on screen. If you watch this garbage you are the problem with modern entertainment
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Feyyaz (@kfeyyazz) reported
@AmazonStudios @PrimeVideo i can't believe, how could it be the worst scenario ever with this wonderful Tolkiens universe. You should fired all writers if you won't you will win the trash series Oscar's
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Jvdas Berra (@JvdasBerra) reported
@LOTRonPrime @PrimeVideo What an abomination of show you have made. Terrible script, terrible acting, terrible deformations to Tolkiens universe. At the end no one will remember this parody of the #LOTR you have created and you know it. 👎🏼👎🏼👎🏼
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Thomas Stadlauer (@VeganTom) reported
@LOTRonPrime @PrimeVideo that poster looks like a LOTR parody. TROP is so awful.
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J. Rafell (@Jemo009) reported
@PrimeVideo says that the first #InterviewWithTheVampire episode is free but it doesn’t let me access it. Help!
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Brenda K. Helps (@HelpsBrenda) reported
@PrimeVideo @PrimeVideo, not only was your customer service not helpful, they actually made my problem worse! CONTACT ME!
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Killian_Ariel (@KillianAriel24) reported
@LOTRonPrime @PrimeVideo Terrible plot, terrible cast, terrible performances and a huge budget. This show is the biggest lie of all time.
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Michael Fontaine (@TrueFontaine) reported
@BandB_CBS @CBSDaytime @PrimeVideo Having trouble viewing B&B on FIRETV . . . .BB GOES JUST TO season 35. Anyone else???