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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 10
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Melbourne, VIC 2
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 1
Brisbane, QLD 1
Montigny-lès-Cormeilles, Île-de-France 1
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 1
Köln, NRW 1
London, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • DariusJedburgh
    Darius Jedburgh (@DariusJedburgh) reported

    Awful News #SaveStargate @AmazonMGMStudio @PrimeVideo

  • stargatejessie
    ECHOjessylyz (@stargatejessie) reported

    @AmazonMGMStudio Still not over the silly decision to ax the Stargate show you were working on. Not too late to fix it, though! @PrimeVideo @AmazonMGMStudio #SaveStargate

  • BabyBluez24
    Jimmy blue (@BabyBluez24) reported

    @PrimeVideo This was god awful. The script, the acting was completely horrid. The attempts at jokes throughout never hit the mark. This is the worse movie I’ve seen in years and I loved this cartoon growing up as a kid

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Every day that you fail to announce how you will really #SaveStargate (and now just reboot it into another Prime Piece of Crap) is an insult to some of the best work that Jason has ever done.

  • ciscoforshort
    Cisco ✨ (@ciscoforshort) reported

    @HeyStopStaring @PrimeVideo @PrimeVideo FIX THIS!!!!

  • Quetopia_
    que 🫦 (@Quetopia_) reported

    @PrimeVideo what a terrible mobile app you have lmfao.

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo You need to #SaveStargate and stop wasting time and money on stuff like this. I hope that anyone reading this goes on to read up on how Amazon ****** around Stargate fans, announcing that they saved it, then six month later quietly canceling it and threatening a terrible remake.

  • UNRE3L
    UNRE3L.exe (@UNRE3L) reported

    @PrimeVideo No no no , wrong allover , bad as the prior sequel, if not worse, this was a cult classic. now this over hyped show is not even near the ambiance, vibe, atmospheric noir of the original series , in a "replicant" realm guided by AI there is only pure logic, no just grunt protocol and dumb tech logistics, the casting on this particular tv amazon series is terrible , the immersion is all wrong here! You should of just created a new show instead of trashing this one again! and milk the clsssic #Blade👎Runner franchised - Blade Runner 2099 🤮

  • IamCheesin
    I am Cheesin (@IamCheesin) reported

    @AmazonMGMStudio @PrimeVideo these actors are terrible

  • Freshstart871
    Freshstart87 (@Freshstart871) reported

    @PrimeVideo, can you fix the verbal audio for movies and tv shows please? Why are the ads and background music louder than the dialog? Also, get rid of the are you still watching prompts on your free tv channels.

  • Arun_Sankar_A
    Arun Shankar (@Arun_Sankar_A) reported

    Hey @amazonIN I am raising an issue of primevideo doesn't produce surround sound with my Hair tv and Mivi Home theatre Saying this from almost 2 weeks no solution yet

  • T3rriClark
    🐢Slow & steady wins the race. (@T3rriClark) reported

    Awww, damn! I really loved Sterling Point! I love that @PrimeVideo is putting out quality YA content. Used to be @netflix was the go to, but their OG content has been suffering - especially within YA. Prime just needs to STICK with series & allow them to grow. SP & Off Campus win

  • smclawso
    Shannon (@smclawso) reported

    For the love of all things entertainment, why am I paying to watch half a series/show? @BritBox_US @PrimeVideo Where is @TheHardacresTV S2 #FridayNightDinner S3, S4? Ya’ll can’t make me love a show and take it away like that. Fix this PLEASE!!

  • edmorden
    Mr. Morden (@edmorden) reported

    @AmazonMGMStudio @PrimeVideo S T A R G A T E would be a great obsession too! Filtering out replies to suppress an enthusiastic fanbase hoping that we'll just go away, just isn't going to work. Engaging a fanbase is more successful than alienating it. Have you learned nothing from the Rings of Power?

  • JustinO_85
    Smallville (@JustinO_85) reported

    @PrimeVideo Nope, not watching anything with this juice head. He needs to lay off the steroids and get help.

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