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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
Paris, Île-de-France 13
La Rochelle, Nouvelle-Aquitaine 1
London, England 7
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 13
Huntingdon, England 1
Dallas, TX 4
Wigan, England 1
Ridgeway, SC 1
Fareham, England 1
Feltham, England 1
Zürich, ZH 1
Motherwell, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • _RobJay
    Rob J 🔜 DreamCon ☁️ (@_RobJay) reported

    If you're gonna have an English Dub anime on your platform, please make sure the "Dubtitles" match what the voice actors are saying and it's not just the English translations from the sub! I'm looking at you, @PrimeVideo 🫵🏽 lol if Netflix can fix this issue, so can yall!

  • Gater4ever
    SG14ever (@Gater4ever) reported

    We’re locked and ready to go with Martin Gero’s Stargate. Give us the chance help you @AmazonMGMStudio @PrimeVideo #SaveStargate

  • rainbow_geisha
    Mark-roh-wah-vay (@rainbow_geisha) reported

    @AmazonHelp @amazon @PrimeVideo It does work as that's what I've been doing everyone this error happens but it happens so often and it's the only app that does it!

  • jwsherrod
    John William Sherrod (@jwsherrod) reported

    @WinJPR @PrimeVideo I haven’t read the book, but I’m sure that’s true. The scope of this one was much larger than The Martian, so I’m sure they had to finagle things to make it work for a film.

  • fede000
    Federico (@fede000) reported

    @AmazonMGMStudio @PrimeVideo Save Stargate restore the show from @martingero 2 years of work already done #SaveStargate

  • coolcarolinian
    Patriots Pray (@coolcarolinian) reported

    @Schwarzenegger @PrimeVideo You used to be someone people thought was interesting... now you are nothing more than a hack for the left, a guy who sleeps with the maid and a washed up work out boy!! Hilarious!!!

  • GrassoLati30007
    Teish Grasso (@GrassoLati30007) reported

    Dear @PrimeVideo, @AmazonMGMStudio The fans have attempted to dial repeatedly. We believe there may be an issue with your receiving equipment. Please advise. #SaveStargate

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @lmsf1989 @SportsonPrime @PrimeVideo How? By walkin into work?

  • 108DANNY108
    daniel (@108DANNY108) reported

    @BaronDestructo @MichaelShanks @PrimeVideo We will not let all your hard work go to waste. You all were trying to give us what we wanted so it’s the very least we as fans can do to see it come to fruition. :)

  • Caspearious
    Caspearious (@Caspearious) reported

    @Undoomed @AmazonMGMStudio @PrimeVideo #SaveStargate I did cancel Prime way before this (due to destroying other IP)... nor will I re-sub to Prime if the gate is saved. However, I will buy all the Stargate seasons on Prime (old and new) as well as some physical merchandise (where money permits). I will continue buying some things on Amazon in general. However, if the gate is permanently shut down or goes under "new management" for the "modern audience", I'm done with Amazon in general and will work towards using alternative services to what Amazon offers. I am already using Walmart for some of those services... I'll just redouble my efforts for other service replacements. So, please #SaveStargate.

  • Melamine_Rabbit
    The Melamine Rabbit (@Melamine_Rabbit) reported

    @SkyeEnchantress @AmazonMGMStudio @PrimeVideo I don’t know about everyone else, but I am having an awful time with the GIF library. It’s not finding anything. I queried Grok and the response new was something to do with having to switch from Tenor to GIPHY and something to do with the Google API #SaveStargate

  • random23yps
    YPS (@random23yps) reported

    @theskindoctor13 Yes they diluted the entire narrative by adding the caste angle. This could have been much powerful series. Glad someone said it. @PrimeVideo just focus on one thing, don’t become @anuragkashyap72 and add all social issues in one narrative…

  • Classic_FV
    Fabio (@Classic_FV) reported

    @Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.

  • Abbylovesfoxy
    theghostfighter (@Abbylovesfoxy) reported

    @projecthailmary @PrimeVideo I will rocky!!!! You gave me hope after a bad car crash! So I will to support you over and over again

  • cadet_kal
    kal (@cadet_kal) reported

    as usual @PrimeVideo is doing the "watch with x-ray" bullshit & unresponsive. not only is @amazon illegally trying to brick my firestick, their ****** app doesn't work on their own device. trash company, trash app, & great device that they deliberately trash so you'll buy again.

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