Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Orlando, FL 7
Los Angeles, CA 7
Portland, OR 7
Atlanta, GA 6
Seattle, WA 6
Omaha, NE 5
Minneapolis, MN 5
Denver, CO 5
Chicago, IL 5
Houston, TX 5
Perth, WA 4
Miami, FL 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
Ashburn, VA 4
San Diego, CA 3
Queens, NY 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
New York City, NY 3
San Jose, CA 3
Napa, CA 2
Tampa, FL 2
Tallahassee, FL 2
St. Louis, MO 2
Vancouver, BC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • melissaannegra1 Melissa Grace (@melissaannegra1) reported

    @PrimeVideo So excited to see #theRingsofPower, it is normal when I work or do anything to have it on and running. I feel like I grew up with this story. I would love to win #TheRingsofPowerNYC

  • jbelcap s𝓉ε𝕗𝐀𝔫เέ (@jbelcap) reported

    Plus fewer choices per row. No longer displays the tab that lets me see only videos that are free for me to see with my subscriptions. No longer displays similar shows when looking at a specific show. I have other platforms. I’ll come back to @PrimeVideo when they fix it.

  • Von5041 Von (@Von5041) reported

    @PrimeVideo @prattprattpratt By far, this was one of the worst things I’ve seen…ever. The only thing less believable than the storyline was @prattprattpratt playing the lead. Just awful. It’s a good thing PrimeVideo is free for me.

  • MrArsenal89 Ryan Fletcher (@MrArsenal89) reported

    Just watched the new episodes of @PrimeVideo Arsenal’s All Or Nothing Documentary but I have a question Why when Auba is Moved on they cut to 3 different content creators 2 Fellow Gooners no problem there the 3rd is a Chelsea supporter did Amazon not research he is a Chelsea Fan?

  • EDDlENKETlAH 🇧🇷 (@EDDlENKETlAH) reported

    @PrimeVideo fix ur sh1t before I get angry

  • AndyJ93519624 I Am Andy J 🍻 i think🤔 (@AndyJ93519624) reported

    To @prattprattpratt TV of the last few yrs has been utterly awful with an odd show here and there. Then hope arrived in the shape of #TerminalList As im off my legs again! I had a chance to watch on @PrimeVideo what a great show Men being Masculine & not Bumbling- Cont...

  • HarbingerMeh Harbinger of Meh (@HarbingerMeh) reported

    @TDuncanMVP @PrimeVideo @PaperGirlsPV Just as an FYI, Paper Girls was a comic originally and the first issue debuted over a year before Stranger Things even aired.

  • Devoted2SRK57 𝐌𝐚𝐫𝐲𝐚𝐦 𝐊𝐡𝐚𝐧 𓀠 🇺🇸 🇮🇹 (@Devoted2SRK57) reported

    Help me out here friends…. Is @PrimeVideo still not airing #SRK’s version of #RocketryTheNambiEffect in the USA? I still get the Suriya version, I’ve changed the language but all I get are dubbed voices and no SRK. Am I doing something wrong?

  • CoCo_Kitty722 CUNTY KITTY😼 (@CoCo_Kitty722) reported

    @PrimeVideo why err time I try and watch #TheBoys it begins to glitch and kick me off?! I need answers 😤😡

  • Buckeyetimepod Buckeye time podcast (@Buckeyetimepod) reported

    Teams from all those cities with technology now adays you can have people host from different cities with no problem. Just an idea @PrimeVideo @hulu or @AppleTV

  • KurisutaBlue Serenity1 🇵🇭🇺🇸 🟡🔞🐍 (@KurisutaBlue) reported

    I got back from vacation two weeks ago. I was watching #MarryMe on #AmazonPrime a few days ago but I didn't finished it as I had to help someone. I was going to continue watching it today, but @PrimeVideo doesn't have it anymore 😢. Hopefully #Netflix will get it also or...

  • IA37__ maybe:isaac (@IA37__) reported

    Fix up man @PrimeVideo

  • uriulet76 uriulet (@uriulet76) reported

    @PrimeVideo if you could please fix your new interface on Android? Since you changed it, if you have been watching several live tennis matches and you want to watch some replays, you have to keep pressing Back until you are on the main Sports screen. No direct option to do it.

  • BryanL222 Bryan Lynch (@BryanL222) reported

    @PrimeVideo Wow, this looks stupid. Terrible acting. Why is she dressed like a ******?

  • James56285255 James (@James56285255) reported

    @Gavyn_Grime696 @PrimeVideo id like to see who exactly said this and the full quote, but regardless i have no problem with diversity. Only time id personally have a problem is if their ethnicity is actually important to their character and it was changed, then id understand theres a problem

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