Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Atlanta, GA 6
Brisbane, QLD 5
Chicago, IL 5
Orlando, FL 5
Los Angeles, CA 5
Phoenix, AZ 4
Tampa, FL 4
Dallas, TX 4
Ashburn, VA 4
Bengaluru, KA 3
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Minneapolis, MN 3
London, England 3
Fairfield, CA 2
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Buena Park, CA 2
Jacksonville, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • HinesAllTheTime Michael hines (@HinesAllTheTime) reported

    @lahawkinses @PrimeVideo Duh, it's just a movie, jesus, when does that excuse stop getting used. We can always just ignore the problem until it affects us.

  • geoffreygoodwin geoffreygoodwin (@geoffreygoodwin) reported

    @PrimeVideo …is not working - just blank, black screen. Will it be fixed for the US Open Women’s Final?!

  • Laura_Lovecraft Laura Lovecraft (@Laura_Lovecraft) reported

    @PrimeVideo Another show glorifying stalking and creeper men, what a surprise. And the same people who watch it are the same people who pretend they care about #metoo and DA and other issues women endure.

  • love_profusion_ Mila (@love_profusion_) reported

    @PrimeVideo white people problems = cults

  • irshad1435 irshad (@irshad1435) reported

    Dear @PrimeVideo I bought a 2021 fire stick n when I play movies on, it stucks and stops playing. It works fine on YouTube n Netflix. How can I resolve this.problem

  • PlumSt_Girls Plum St. for life (@PlumSt_Girls) reported

    @TheWheelOfTime @PrimeVideo These books were awful. Characters were unlikable, the plot hook made no sense and the setting history felt slapped together with no real cohesion. I’ll give the show a try but I don’t have high hopes for it.

  • thecadencelux Cadence Lux ⚡️➡️ Lost Lands (@thecadencelux) reported

    bro having fraud on your @amazon @PrimeVideo account is literally the most annoying thing. they’ve now locked my account and told me i will not be able to make a new one most likely. terrible customer service.

  • KayreeTV Kay (@KayreeTV) reported

    @PrimeVideo @amazon @AmazonUK I need some help here. Someone ordered something for me from America, had it shipped to me here in England, and now there’s a password that is changing everyday. We are 8 hours ahead of the person who sent it so I can’t just call them and get the

  • Richard45590970 Cannon Ball (@Richard45590970) reported

    @Cinderella @PrimeVideo I'll prepare by not watching it. It's a sorry depiction set to satisfy the woke crowd. Not only did you select a terrible actress but the whole story line changed. My kids and other kids don't want to watch it.

  • salty_irving Chris (@salty_irving) reported

    @PrimeVideo your video has crashed so we can't watch #USOpen2021 it says "sorry it has a technical issue". Its the mens double final!!

  • chriscitric chriscitric (@chriscitric) reported

    @PrimeVideo A completely original work instead of crossing off the token checklist

  • adolther3d Al-KimistHero [📖 🖊] (@adolther3d) reported

    @yesmandroc @TheWheelOfTime @PrimeVideo --do a poor job of making things work on screen despite following the books closely in story and character beats. This can go both ways and I'm just hoping its good and not just a better version of the books because it's not gonna happen for everyone. Even fans of ASoIaF--

  • JVerstynen Jacob Verstynen (@JVerstynen) reported

    @ChaunceyGardner @PodcastDarkness @PrimeVideo I was pointing out that your statement is irrelevant to this show though. I was just trying to help you out since it seems really weird to make that statement when it's not true for the show. It is going to be on Amazon Prime. Hope we both wind up liking it.

  • aCryintheforest Man in the Wilderness (@aCryintheforest) reported

    @PrimeVideo Some weird shyt. Definitely enough people out there to help make the production company some good money.

  • SusanaLeyva SusanaCubana (@SusanaLeyva) reported

    This #lularoe documentary on @PrimeVideo is NOT compelling filmmaking. Who ever looked at those rags and thought that was a quality product to invest in?

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