Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 11
Houston, TX 9
Atlanta, GA 8
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Minneapolis, MN 7
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • grantmudd22 Grant Mudd (@grantmudd22) reported

    @PrimeVideo Picture quality watching this Prime Video game is garbage!

  • AMART1313 Alex Martin (@AMART1313) reported

    This is already awful @PrimeVideo

  • rkadkins312 Rob Adkins (@rkadkins312) reported

    Well I see @PrimeVideo's quality is consistent... Consistently bad. #TNFonPrime

  • fllady68 Ång (@fllady68) reported

    @PrimeVideo The stream is absolutely terrible in Atlanta. It's unwatchable. Please bring @NFL back to the mainstream channels.

  • janredsoxkelly jan kelly (@janredsoxkelly) reported

    @nfl on prime video sucks. Commercials are crystal clear, but the game feed is jumpy and blurry at times.. fix it @nhl and @PrimeVideo embarrassing quality of product..

  • JerichoKenny Kenny Jones (@JerichoKenny) reported

    Anyone still having issues with @PrimeVideo buffering and blurry pictures #TNFonPrime

  • marcusmoore22 GoodBrotherMarky 🌎 (@marcusmoore22) reported

    @PrimeVideo y’all got fix this video quality for this game…

  • chrismdevine_ Chris DeVine (@chrismdevine_) reported

    @SSylvester55 @PrimeVideo @amazon Yep. Never had an issue until tonight 😩

  • MattPen03429391 Matt Pennington (@MattPen03429391) reported

    Hey @PrimeVideo fix your ****. Trying to watch football and relax. This is stressful. #nfl #prime #pissed

  • connor_s_sisk Connor Sisk (@connor_s_sisk) reported

    @nfl on @PrimeVideo is awful. Buffers so much and is very blurry. Everything else I stream in is clear and doesn’t have that issue.

  • djcmlive Chris Mcclellan (@djcmlive) reported

    @PrimeVideo WTH is up with the poor quality of the TNF broadcast. Everything else I watch is in high def or at least clear on your platform. But when it comes to the NFL TNF it is unwatchable due to how it is so blurry. My internet speeds 840mb down and 630 up. Happened last week

  • bmorvnfan ((TrueBmoreRvnFan)) (@bmorvnfan) reported

    @PrimeVideo fix ya broadcast the commercials are too dang loud but the actual game is too low in volume just saying

  • JakeTowers20 Jake Towers (@JakeTowers20) reported

    @PrimeVideo u ******* suck i can’t even watch this game without a lag and glitch

  • Dburke__ Dillon Burke (@Dburke__) reported

    @PrimeVideo your **** is broken during football. What ********.

  • BrianRi73359277 Brian Richey (@BrianRi73359277) reported

    @NFLonPrime @PrimeVideo @lizzo The quality of this broadcast is horrible. It’s like 5 frames per second at times #MIAvsCIN

Map Check Current Status