Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 11 |
| Houston, TX | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Seattle, WA | 7 |
| Atlanta, GA | 7 |
| Los Angeles, CA | 7 |
| Minneapolis, MN | 7 |
| Orlando, FL | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Dallas, TX | 5 |
| Las Vegas, NV | 5 |
| Sydney, NSW | 5 |
| Birmingham, AL | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Indianapolis, IN | 4 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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WhatssYourStory
(@WhatssYourStory) reported
@NFL @PrimeVideo quality of #ThursdayNightFootball is unbelievably bad.
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Brenda Huhn
(@BrendaDMBfan) reported
Anyone having lousy picture quality on TNF on @PrimeVideo ???
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Nathan Marzoli
(@civilwarhiker) reported
Your live stream of this game is terrible @PrimeVideo. It looks like a game from 30 years ago
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Tom Stewart
(@WhatTomThinks) reported
@PrimeVideo fix yo ****. Why are your games always glitchy? Trash. @JeffBezos ???
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Steve Horton
(@Shorton02) reported
@PrimeVideo fix Thursday night Football! Your **** does nothing but freeze and lag!
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Brooks Cathell
(@bcathell7) reported
Dear @PrimeVideo you have a gazillion dollars, its week 13 n your feed still is god awful. This is Primetime NFL football. Be better
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Bill Pitt
(@BillMpitt) reported
@PrimeVideo @footballnight7 @NFL It's appropriate that the Patriots are wearing their 80's uniforms. The stream quality on prime is 1980's quality.
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Thiggs
(@TinaMarie_Higgs) reported
@elonmusk Ugh this must be why @NFL @PrimeVideo has terrible streaming of the Bills Patriots game? It all makes sense 😞
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Thiggs
(@TinaMarie_Higgs) reported
@NFL @PrimeVideo can't even watch the bills patriots because of quality and buffering. Terrible.
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C🅾️al🎅🏾🅿️
(@CoalBayarea) reported
@PrimeVideo ******* terrible
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James Kolz
(@Latimer13) reported
@NFL @PrimeVideo Fix your audio and picture sync or stop broadcasting football!!!!!!
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Keri
(@K_Pagne7) reported
@PrimeVideo needs to improve the quality of steaming or something. So slow and behind 😭 #TNF #Patriots
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Darrell Grigg
(@DarrellGrigg) reported
@PrimeVideo and as usual, the TNF game is lagging on sound and freezing! Amazon Prime you can fix this. Just sucks and underlay ridiculous! Put TNF back on a station that will actually do something!
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John O'Malley
(@JohnOMalley_PR) reported
This is the first game I've watched on #PrimeVideo. I hope the #NFL abandons this experiment after this season. The broadcast quality sucks. Video, sound, etc. #GoBills
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Jamie R.
(@jamiej1977) reported
@PrimeVideo why is the football game such crappy quality?
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