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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 6
Montclair, NJ 2
Seattle, WA 9
Marble Falls, TX 1
Leesville, LA 1
Township of Evan, KS 13
Thunder Bay, ON 1
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
San Francisco, CA 2
Manchester, KY 1
League City, TX 2
Burlington, KS 1
Minneapolis, MN 3
Jersey City, NJ 2
Martinsville, IN 1
Belfield, ND 1
Nashville, TN 2
Middletown, DE 1
Sydney, NSW 4
Birmingham, AL 3
Farmville, VA 1
Santa Clara, CA 2
Boerne, TX 1
Tulsa, OK 1
Cibolo, TX 1
New Braunfels, TX 1
Detroit, MI 2
Bayamón, Bayamón 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • babymonkeyworld
    baby monkeys daddy (@babymonkeyworld) reported

    i didn’t even wanna watch basketball wives & i’m not anymore because i just discovered a glitch on @amazon @PrimeVideo it basically displays 3 different versions of each season of @TeenMom and i thought i had to start paying after Season 4

  • johnpark222
    john parkhurst (@johnpark222) reported

    @PrimeVideo @peacock @nba prime video and peacock apps are terrible. I usually watch games about 2-3 hours after they start. Several times in the NBA playoffs I have tried to watch games from the beginning but instead they go right to the end and show the final score

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @AmazonHelp @PrimeVideo @NBA Nothing worked and the game is basically over. I don't have time to sit on a phone call. I have work in the morning. Thanks for ruining my Sunday night. I got prime for my dad to pass time at his treatments but it's not worth the money and I'll cancel.

  • davidblendwell
    David Blendwell (@davidblendwell) reported

    @DetroitPistons @PrimeVideo @WWJ950 Please humble yourself and go to work

  • dieMaehms
    JE (@dieMaehms) reported

    @MeowSedai @PrimeVideo Contract issues. RoP was saved by a penalty fee, Amazon had to pay for every season less than five being made. And after they kissed Selke goodbye the guy taking over wanted to trash her legacy fantasy shows. They had true gold. Great storyline, perfect cast, huge world to explore an trashed it after its best season.

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show. Good riddance.

  • fangurks
    𝕗𝕒𝕟𝕘𝕦𝕣𝕜𝕤 ᵗʰⁱⁿᵏⁱⁿᵍ ᵃᵇᵒᵘᵗ ᶜʳᵒʷˡᵉʸ ᵃⁿᵈ ˢᵗᵒˡᵃˢ (@fangurks) reported

    @Erick_A_gg @HannibalsTies @PrimeVideo I mean, I agree. I'm writing my fix-it for that exact problem too, bc I'd prefer a different outcome. And yet, even so, Adam still ended up also erasing a whole day out of existence and restarted it differently, for the sake of fixing this — how is that different to the finale?

  • gayofwhoremoose
    gay of ***** moose (@gayofwhoremoose) reported

    @TheBoysTV You guys have to add one more season, because you can’t end on this terrible note @PrimeVideo. You’ll tank your IP

  • Zizo_76er
    Zizo⚡️ (@Zizo_76er) reported

    @NBAonPrime @PrimeVideo I swear Mobley is a terrible defender

  • liznomatterwhat
    a (@liznomatterwhat) reported

    the jalen erasure is literally so ******* weird yall better fix it @PrimeVideo

  • MissMikaFell
    𝐾𝑖𝑎𝑟𝑡𝑦 (@MissMikaFell) reported

    @GoodOmensPrime @PrimeVideo Terribile. I'm so broken. Its all wrong and so empty

  • ejones51
    Erin (@ejones51) reported

    I know I’m too cheap to pay for @PrimeVideo without ads…but yall pick the worst times during episodes to have commercials #offcampus

  • HomerJBlutarsky
    Blutarsky (@HomerJBlutarsky) reported

    The sound for the @ACMawards on @PrimeVideo is awful. You can hardly hear the music with the vocal tracks. Why do streaming events on Amazon always suck? The production quality is trash.

  • sgrove79
    Scott (@sgrove79) reported

    @NBAonPrime @PrimeVideo Terrible buffering on Prime! No issues with other streaming

  • Strappa1
    Amy J S (@Strappa1) reported

    Wow @PrimeVideo is terrible. #NBASemifinals @cavs

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