Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 9 |
| Chicago, IL | 7 |
| San Jose, CA | 7 |
| Hyderabad, TG | 7 |
| Minneapolis, MN | 6 |
| Atlanta, GA | 6 |
| Chennai, TN | 6 |
| Houston, TX | 5 |
| Madrid, Comunidad de Madrid | 5 |
| Los Angeles, CA | 4 |
| Phoenix, AZ | 4 |
| Ashburn, VA | 4 |
| Vancouver, BC | 4 |
| New York City, NY | 4 |
| Las Vegas, NV | 4 |
| Indianapolis, IN | 4 |
| Mumbai, MH | 4 |
| Seattle, WA | 4 |
| Melbourne, VIC | 4 |
| Portland, OR | 3 |
| Toronto, ON | 3 |
| Miami, FL | 3 |
| Denver, CO | 3 |
| Salt Lake City, UT | 3 |
| San Antonio, TX | 3 |
| Nashville, TN | 3 |
| Wake Forest, NC | 3 |
| Dallas, TX | 3 |
| Birmingham, AL | 3 |
| Peoria, AZ | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Boobar McTatertotts
(@boobarMctater) reported
@PrimeVideo Simply awful.
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Kelley Scarsbrook
(@empoweringmoms) reported
@PrimeVideo @JLo @joshduhamel Awful movie. I’d like the 90 minutes of my life back that I wasted on it (minus the scenes with Jennifer Coolidge - bc she’s just awesome in everything - even this crappy movie) 🙈
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🇺🇸 😺🐈⬛Tom W. A.S.S.H.O.L.E. 🐈😸🇺🇸
(@twhiting9275) reported
2 weeks later, @PrimeVideo customers STILL cannot login to @hbomax directly. Get your **** together people!
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AlexisNego2
(@Alexisnegos) reported
@PrimeVideo @JLo @joshduhamel Great cast, awful movie.
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Jana 🦋
(@jojitnews) reported
@Rifrif9510 @PrimeVideo Idt it is going to work with this account, i will try ig maybe they will release it international tonight 🥲
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MM
(@jewelsrunner) reported
@PrimeVideo @JLo @joshduhamel This is garbage. Don’t waste your time. Terrible script. Terrible actors.
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Bernadette Manzano
(@bappletree) reported
from
Hayward, California
Ok, ok, ok. The Rings of Power it is. Need a break from studying and work. #nowwatching @PrimeVideo
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Andrew K
(@mradknight) reported
@AmazonHelp Hi. Is there a way to get a better quality stream for a movie I purchased through @PrimeVideo? The film I paid for is (allegedly) in 4K. But the picture quality is about as good as a bad DVD.
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Lee
(@PowersThatLee) reported
@PrimeVideo @LeagueOnPrime @WillWGraham can we at least know why we don’t know about a renewal yet? You have to work out budget/pay/location/cast etc?Can we at least know by when we’ll have an answer?
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F1 Princess
(@F1princess) reported
I could have torrented all of these shows. Quality wise. None were on the same level as @hbomax or @PrimeVideo originals #Netflix
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Deanna Cook
(@Sighthoundgrace) reported
@PrimeVideo I’m not been able watch NCIS-LA season 13.Any help? The video is temporarily unavailable. I paid for I I just my sbachiij
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Te amo Rivotril 🌟❤️
(@carlamotta) reported
@PrimeVideo Terrible.🤢🤢
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Susan Larson ♀️🏳️🌈🏳️⚧️🌈
(@Susan_Larson_TN) reported
@PrimeVideo @History I told Amazon Customer Support that wishful thinking that the problem would resolve it's self wasn't going to happen. I asked them to contact History and let them know the video was still unavailable. They didn't!
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C14
(@cttt14) reported
@PrimeVideo @JLo @joshduhamel Worst movie ! Unneeded violence
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VancityPawl
(@VancityPawl) reported
@netflix I think it’s time to make a permanent switch over to @PrimeVideo if y’all don’t fix this mess.
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