Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
Orlando, FL 6
Atlanta, GA 5
Los Angeles, CA 5
Brisbane, QLD 4
Dallas, TX 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Austin, TX 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
Buena Park, CA 3
San Francisco, CA 2
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Bengaluru, KA 2
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Raleigh, NC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • im_prem248 PREM KIRAN (@im_prem248) reported

    @PrimeVideoIN @PrimeVideo Had a plan to watch Tamil movie named “INDIAN” which was released in the year 1996. I’m not able to play the movie in my TV but able to play it on my mobile.What might be the issue? Evn many other movies I face same issues. #AmazonPrime #Amazon

  • AllenJones1701A Allen Still Resisting Jones (@AllenJones1701A) reported

    @PrimeVideo No, life during COVID is plenty exciting...and terrible.

  • SpitefulLadies NotSoLusciousDℹ (@SpitefulLadies) reported

    @tinstartv WHERE CAN I WATCH SEASON 3, TIN STAR: LIVERPOOL? ANYONE KNOW? PLEASE HELP! #tinstar #Liverpool #Season3 For some reason, @PrimeVideo only thought it was important to carry the first 2 seasons‽

  • DaveTheDirty73 𝕯𝖆𝖛𝖊𝕿𝖍𝖊𝕸𝖊𝖙𝖆𝖑🔴⚪⚫ (@DaveTheDirty73) reported

    @ViTo_DEE91 @PrimeVideo I noticed straight away after the last update Its either blurry or pixelated every 20 mins or so Never been an issue before All other streams are crystal Seeking refund on Kong Vs Godzilla and Mortal Kombat rentals as they were ruined by poor stream quality

  • itiswhatitisbtw Q.O.R.I.N (@itiswhatitisbtw) reported

    @PopCrave @PrimeVideo This looks awful and the prince is so ugHLY 😭😭😭 not James Corden too yuck

  • RachelVan9876 Rachel Van (@RachelVan9876) reported

    @PrimeVideo I tried watching this and could not finish it. Terrible!

  • MartCAFC45 Mart (@MartCAFC45) reported from Sutton at Hone, England

    If you come across the film Mother on @PrimeVideo I beg you don’ t watch it . Save yourself . Possibly worst film I’ve ever seen

  • ScottFlorida4 ScottFlorida (@ScottFlorida4) reported

    @PrimeVideo Why are some of my shows only playing for 30 seconds and then it kicks me back to the home screen on my Roku tv? Some shows work fine but some like Psych will only play for seconds before stopping and going back to the roku home screen @AmazonHelp

  • WyredAlice The Alice (@WyredAlice) reported

    @RobertC94894966 @PrimeVideo The catch is that Alexa doesn't function the same on all platforms. But, she should be able to help you set up your prime on an app if you're using it.

  • Noman74280233 Noman (@Noman74280233) reported

    @PrimeVideo I unsubscribe my Account but from@credit card my amount will be deduct please help me

  • tariq_06 t@r!q (@tariq_06) reported

    @Rajyasree @PrimeVideoIN @PrimeVideo has these problems with Subtitles.

  • sheen73173663 sheen (@sheen73173663) reported

    @PrimeVideo @InvincibleHQ @RealClancyBrown He also voiced Cortex in the OG Crash Trilogy. Lex Lang replaced him afterwards.

  • AjaRaden Aja Raden (@AjaRaden) reported

    @PrimeVideo #JeffBezos slapping ***** on everything, flyin around, (with his head shaved like a ****) in a big space ****... that man has some weird issues.

  • BruceLeBrunJr Bruce The Shark 🦈 (@BruceLeBrunJr) reported

    @NextBestPicture @PrimeVideo I’m very excited. Hearing a lot of people on film Twitter trying to make this project crash and burn but I just don’t see that happen. Let’s face it, this is gonna be f-Ing epic and we ALL know it 😬

  • Disco_Lisgo Mark Lisgo (@Disco_Lisgo) reported

    @PrimeVideo what am I missing? Why can't I play #Lochdown?? I only get the 2min trailer and cannot find/watch the full program. Please help.

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