Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Seattle, WA 4
Melbourne, VIC 4
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Atlanta, GA 3
Los Angeles, CA 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2
Manchester, England 2
San Diego, CA 2
Nashville, TN 2
New York City, NY 2
Frederick, MD 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JackEsterkes Jack L. Esterkes (@JackEsterkes) reported

    @PrimeVideo Possibly the worst....WAIT....absolutly the worst....lots of death but save a life...your own !! Do not waste your time

  • lehtimaeki Juhani Lehtimäki (@lehtimaeki) reported

    @luiskamino Yeah, that sucks. I pay for the BBC channel.. And when I complained to @PrimeVideo thy just went "not our problem, talk to BBC". pff. I use Amazon, I send money to Amazon but they refuse to take any responsibility. Properly annoyed by them.

  • sajr DJ Scott aka S Ronan (@sajr) reported

    Seriously the #SnyderCut doesn’t even have 7.1 sound via @NOWTV_It ? That’s is simply crap. Even @PrimeVideo does 7.1 on their worst programs.

  • JeffQuestad Jeff Questad (@JeffQuestad) reported

    @PrimeVideo is there a problem with Prime Video right now?

  • Mona72853256 Mona (@Mona72853256) reported

    @PrimeVideo @GlenndonChatman @KylaPratt Worst movie

  • disneymom1126 A.K. Wilson (@disneymom1126) reported

    There should be a show where Authors pitch their shows to people.from Netflix hulu amazon prime, and hbo and other network channels It'll be like Shark tank whoever wins has their work turned into a movie or show @netflix @hbomax @PrimeVideo #Writingcommunity #Writing #Amwriting

  • adlipton Alana (@adlipton) reported

    Is there a @PrimeVideo outage or is it just me?

  • rachie1788 Rachael Kerr (@rachie1788) reported

    Why is @skytv so ****! Every time you want to download something ‘failed’ - clearly a Sky network issue as @NetflixUK and @PrimeVideo no issues AT ALL EVER! Argh! 😡

  • RealKnight11 HonestKnight (@RealKnight11) reported

    @PrimeVideo bliss is worst move I ever seen. What a waste. You pay these people millions!? I might get rid of prime for robbing me of 2 hrs

  • McTeagle74 McTeagle (@McTeagle74) reported

    @mattd75 @PrimeVideo You've already publicly admitted you're unfamiliar with the concept of the working poor. A smarter person would have quit two tweets ago. The worst part of your account is that you may be American. If not, tell our friends on Savushkina St we said hi. #BlockTimeWastingAccounts

  • DexterEaton Dex🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DexterEaton) reported

    Can’t help but feel robbed that you have to pay for @Amazon @PrimeVideo then if you want to watch anything you have to then pay on top

  • GerchikOlga Olga Gerchik (@GerchikOlga) reported

    @PrimeVideo your new interface is the epitome of absolute worst user experience. And it efing glitches!

  • funlovinmex alen murua (@funlovinmex) reported

    @PrimeVideo The book was great, I wish @PrimeVideo could work on making the series better

  • river171717 i c (@river171717) reported

    @PrimeVideo Does the error message: “We’re sorry, an error occurred when you tried to process your request. We expect to resolve it shortly. Please try later” mean that nobody’s watching this episode so it has been stashed in the archives?

  • disneymom1126 A.K. Wilson (@disneymom1126) reported

    There should be a show where Authors pitch their books to people.from Netflix hulu amazon prime, and hbo and other network channels It'll be like Shark tank whoever wins has their work turned into a movie or show @netflix @hbomax @PrimeVideo #Writingcommunity #Writing #Amwriting

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