Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 11 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Houston, TX | 7 |
| Atlanta, GA | 7 |
| Los Angeles, CA | 7 |
| Minneapolis, MN | 7 |
| Orlando, FL | 6 |
| Seattle, WA | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Dallas, TX | 5 |
| Las Vegas, NV | 5 |
| Sydney, NSW | 4 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Indianapolis, IN | 4 |
| Birmingham, AL | 4 |
| Madison, WI | 3 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Yash Mehta
(@ymehta04) reported
Pathetic service from Amazon. Ordered a product from great Indian festival on 22nd September but still hasn't been delivered. After having contacted customer care 4 times the issue is still not resolved. Will never want to order again @amazonIN @PrimeVideo
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Josh Stacy
(@Autoriot) reported
@amazon @PrimeVideo it’s a bummer that I (we?) have to use our mobile app or browse to the Amazon site to rent or buy a movie on Prime Video, only to go back to the TV Prime Video app to watch it. Why take away rentals and buys from the TV? Awful stuff. #Amazon #PrimeVideo
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Richard Blumberg Ackermann
(@RichardBlumber8) reported
from
Manhattan, New York
@PrimeVideo I'm watching Oculus on Prime. When pausing the movie, while wearing Sony headphones, this sounds does not come back on after resuming play. Using Chromebook by Lenovo from last year. Rebooted, nothing. Still no sound. Please look into this issue?
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BLΔCK
(@1BlackLm_) reported
Idk who sound quality is worst @PrimeVideo or @ESPNNFL smh!
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SaltyWarPig
(@SaltyWarPig) reported
@PrimeVideo This show is beyond stupid and the writing is absolutely awful. You should be embarrassed, @JeffBezos. Tolkien fans reject this offensively nauseating cringe-fest. It's actually amazing how bad this show is. Cast it into the fire!
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Public Awareness
(@PublicAwarenes8) reported
@PrimeVideo worst service bought annual plan for 1499rs amount has been credited but apps not working?
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InSideGoDsHed
(@InSideGoDsHed) reported
"I" tried to watch #LordOfTheRingsRingsOfPower but the **** keeps giving me: the ring of death every 5 minutes WTF @PrimeVideo fix this **** 🧐
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Devinder Sharma
(@Devinder_Sharma) reported
Senior management of @Boeing got Scott free after the crash of two 737 Max aircrafts killing 346 people. How profits take precedence over passenger safety. Thanks to whistleblowers, journalists and lawyers who exposed this. Must watch this @PrimeVideo documentary 'Flight/Risk'.
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kate schneider
(@KatharineLayne) reported
this is ur fault @PrimeVideo fix ur damn mistake
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CheySum
(@sum2_u) reported
Why do I pay for @PrimeVideo? Every other day there’s some kind of error. No errors when you charge my monthly fee tho. Tried all the troubleshooting, so no need in suggesting tht nonsense. Fix the issue on your end already! All other streaming svcs work great! It’s Amazon!
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T-Rad
(@tradaid) reported
@PrimeVideo your app update for Android crashes CONSTANTLY and is entirely unusable. Please address.
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Rakesh Ray
(@Rakeshray619) reported
@PrimeVideo and @amazonmusic , your TV app sucks! please fix it.
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Mrym
(@Mrym99582588) reported
@PrimeVideo #mahsaamini #opiran #helpiran help
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A’LOTO Season 2 now please 🍑⚾️❤️🏳️🌈
(@PeachInMD1) reported
@mcflytmj Hmmm. None that I can see when using the @PrimeVideo app on an AppleTV. Am I doing something wrong? How can I see the bonus content?!? Help! #ALeagueOfTheirOwn #ALOTO
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Jeebzyyy
(@jeebzy_X4) reported
@PrimeVideo She gon' make us work work work work work
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