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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, AL 3
Farmville, VA 1
Santa Clara, CA 2
Boerne, TX 1
Tulsa, OK 1
Cibolo, TX 1
New Braunfels, TX 1
Detroit, MI 2
Bayamón, Bayamón 1
Paris, Île-de-France 4
Miguel Hidalgo, CDMX 1
Des Moines, IA 1
Citrus Heights, CA 1
City of Shavano Park, TX 1
Phoenix, AZ 4
Sparks, NV 1
Minneapolis, MN 2
Gloucester, MA 1
Belleville, ON 1
Hillsboro, OR 1
Philadelphia, PA 2
Fresno, CA 1
Boca Raton, FL 2
Calgary, AB 2
Las Vegas, NV 2
Miami, FL 2
Delavan, WI 1
Mount Holly, NJ 1
Camano, WA 1
Crestline, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • aldo_mma
    Khabib iz Konzuma (@aldo_mma) reported

    @TheMasterOfLuck @PrimeVideo Invinicbe sucks bc they don't know how to budget. If you think the budget is the problem you are dumb

  • ShinNaldrag
    Naldrag (@ShinNaldrag) reported

    @TheMasterOfLuck @PrimeVideo I mean them giving Invincible more money isn't going to increase the quality of the animation since they're aiming for yearly releases. It has more money into it than a lot of anime productions so shooting more money at it isn't gonna help.

  • XMajorasRe
    The Paintress (@XMajorasRe) reported

    Please @PrimeVideo, release the last episode of @TheBoysTV hours early, the release of the episodes are in midnight and it's impossible to avoid spoilers in the morning while i am at work 😫 #theboys #primevideo

  • davidblendwell
    David Blendwell (@davidblendwell) reported

    @DetroitPistons @PrimeVideo @WWJ950 Please humble yourself and go to work

  • AlanW712
    Mad Al (@AlanW712) reported

    @bell12804 @PrimeVideo Same. It’s absolutely the worst network

  • Strappa1
    Amy J S (@Strappa1) reported

    Wow @PrimeVideo is terrible. #NBASemifinals @cavs

  • Kokeshina84
    Mara Bonamano (@Kokeshina84) reported

    @PrimeVideo And they chose badly. Everyone involved in making that decision for the ending made the worst possible choice.

  • M7_Reaper
    Ryan (@M7_Reaper) reported

    @PrimeVideo Its worse than S04 and S04 was the worst season of the show.

  • vipeness
    VipeNess (@vipeness) reported

    @PrimeVideo Search isn't functioning within the app anymore; it just displays a blank screen when you click on it. I recently updated the app, but the search function remains broken. You also have to force the app to close too.

  • Prakher31501471
    Prakher (@Prakher31501471) reported

    @PrimeVideo today I am watching Citadel. The prime videos stops every now and then buffers all that. And you are trying to child High but going at free first you should match the quality of Netflix then you can charge the same amount.

  • koufax1963
    shawn jones (@koufax1963) reported

    @PrimeVideo I tried to watch the citadel and it is very glitchy. Not on any other streaming service that I have is having that issue what can be done?

  • CaptainEO12
    Captain uhhh uhh (@CaptainEO12) reported

    @GoodOmensPrime @PrimeVideo THE ENDING WAS ******* TERRIBLE???!!

  • jrtyler44
    Jeffrey Tyler (@jrtyler44) reported

    @NBA @PrimeVideo the picture quality is ****. Do better!

  • TheRealAnjrue
    Andrew Scott (@TheRealAnjrue) reported

    @GaryBazel @amazon @PrimeVideo It's a known issue. Should be fixed in 48-72 hrs smh. Talk to a chat bot, they'll reimburse you a month.

  • fruitofpassion
    🌺 (@fruitofpassion) reported

    @PrimeVideo I need y’all to fix your damn app/website right now, I’m tryna watch Off Campus.

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