Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Chicago, IL 6
Ashburn, VA 6
Los Angeles, CA 6
Atlanta, GA 6
Orlando, FL 5
Derby, England 4
Bengaluru, KA 4
Guadalajara, JAL 4
Brisbane, QLD 4
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Dallas, TX 3
Glasgow, Scotland 3
San Diego, CA 3
Endicott, NY 3
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Southampton, England 2
Köln, NRW 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ross33655730 stupid sports bets (@ross33655730) reported

    @incarceratedbob @PrimeVideo Worst idea ever

  • mrtshain Murat Şahin (@mrtshain) reported

    @skeletonarmy66 @gNRXkyAtYP3QYBg @PrimeVideo I see you’re struggling to prove your accusation in the shallowest way. “Gandalf jumped too! There were fundamental changes in PJ movies too!” Please, as someone who “lacks basic Tolkien knowledge” let me help you to generate a real argument against my own criticizing.

  • alecjose12 Alec José 🔱 (@alecjose12) reported

    Thursday night football on prime video on android tv….. sucks @PrimeVideo there’s a severe audio delay, FIX IT!!

  • Danteeee____ 𝘿𝙖𝙣𝙩𝙚  (@Danteeee____) reported

    The video quality on @PrimeVideo for the game tonight is terrible

  • JackPockets80 Jack Pockets (@JackPockets80) reported

    @alecjose12 @PrimeVideo That did nothing to help.

  • b0Ne_ Austin Baughman (@b0Ne_) reported

    @amazon @PrimeVideo How about "brb, fixing the sound delay issue that had been reported for almost a year now."

  • chrisposeyjr Chris Posey (@chrisposeyjr) reported

    @PrimeVideo @amazon Thursday night football video quality is garbage and audio is off by almost 5 seconds. Terrible decision by the @NFL

  • Sloth_Capital_ Pat (@Sloth_Capital_) reported

    @3_wide @NFLonPrime @PrimeVideo You're not the only one who it is laggy for. It's a them problem, not us.

  • BillsFireChief BILLS CHIEF (@BillsFireChief) reported

    @aliciacope85 @PrimeVideo @NFL Absolutely awful

  • Kayaking_Chris Chris Johnson (@Kayaking_Chris) reported

    Whoever this woman is on the @PrimeVideo pre game show, she is horrible. There’s plenty of great female NFL reporters. She’s the worst by far I’ve ever seen.

  • laprade_tim Tim laprade (@laprade_tim) reported

    @nowscreamingpv @PrimeVideo What’s up with the picture is is terrible.

  • jaywdmason Justin Mason (@jaywdmason) reported

    @PrimeVideo logged into the app on my phillipstv and still it's telling me I need to login. No problem on the phone app or tablet but TV won't login

  • Aximili_Isthill Chris Justice (@Aximili_Isthill) reported

    @PrimeVideo I'm having sync issues for the pre game. I'll double check to see if it's me. But fyi in case it isn't.

  • ViddySmalls Viddy 👺 (@ViddySmalls) reported

    @LaughTrackPV @PrimeVideo Fix your audio delay

  • 505_chi_guy Thomas (@505_chi_guy) reported

    @PrimeVideo better fix this crappy #thursdaynightfootball stream before the game… #nfl #NFLTwitter

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