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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mozac, Auvergne-Rhône-Alpes 1
Salem, MA 1
Sydney, NSW 1
Perth, WA 1
Paris, Île-de-France 4
Ensenada, BCN 1
Vancouver, BC 1
Maynard, MA 1
Melun, Île-de-France 1
Brasília, DF 1
Houston, TX 1
London, England 1
Mexico City, CDMX 1
Georgetown, TX 1
Benton, IL 1
Des Moines, IA 1
Catania, Sicily 1
Spokane, WA 1
Milton, ON 1
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBlueJunkies
    The Blue Junkies (@TheBlueJunkies) reported

    @chrisstroud @PrimeVideo @BlueJacketsNHL I didn’t have much problems with fanduel like I did Bally. For this at least I think they’re doing alright by the fans giving them more ways to watch

  • brandon14505113
    iconofgreed (@brandon14505113) reported

    @prettyPoisonZee @PrimeVideo Probably blitz has abandonment issues and it’ll probably get to the point where Stolas can’t even go outside without blitz freaking out about him leaving without him leaving Stolas smothered

  • MichaelMoraal
    Michael Moraal (@MichaelMoraal) reported

    It takes them ages to make their series and movies available on Primevideo. The last activity was two weeks ago with Hunter x Hunter. Still waiting for Shippuden seasons, which is also still out of sync with the subtitles in Season 7 on the Go Anime app. I hope those errors get fixed on Primevideo since Videoland doesn't have Shippuden.

  • TheRightBack
    The Right Back (@TheRightBack) reported

    Just started watching The Good Boy with the excellent Stephen Graham. Only problem is that you have to wade through 12 (yes 12) media company idents at the beginning of the film. Absolutely ridiculous. @PrimeVideo

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @stargatejessie @PrimeVideo I had issues posting Stargate content too. It either disappears or only gets a couple of views. Shadowbanning by Anubis.

  • Gcfan1987
    Gcfan1987 ♊ (@Gcfan1987) reported

    @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

  • Timothy96052831
    Timothy Phillips (@Timothy96052831) reported

    @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.

  • johnforchione
    the Wisest ofGuys (@johnforchione) reported

    @GoochNorth @AnaheimDucks @PrimeVideo So this just replaces victory + and then looks like we’ll need to pay next year. If they stay as good or get better no problem I guess.

  • SigAmericas
    ✨🌎🦊🍯🎤🎬🔥✨ (@SigAmericas) reported

    @PrimeVideo See you at work tomorrow!!

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @AmazonMGMStudio @PrimeVideo Help please @AmazonHelp

  • ayex1111
    ayex (@ayex1111) reported

    @PrimeVideo **** her worst actress to ever exist

  • cptarcher93
    Cpt. ᐰrcher (@cptarcher93) reported

    @PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. Fans want #GerosGate back.

  • Turnip_Of_Doom
    Otter of Justice (@Turnip_Of_Doom) reported

    @PrimeVideo your advertising placements are the worst and most invasive of any service and as a result I will actively reject any product or service that is ever advertised in your ad breaks. Thank you for you time. Wait 1 min before you can cancel this message #fuckyou

  • ffarooqb
    Fouad Farooq (@ffarooqb) reported

    While I am happy that @JioHotstar has launched in Singapore, looks like they want a separate subscription here than the one I have (in India) and is not letting me login. My @netflix , @PrimeVideo accounts work globally irrespective of where I login from. I guess they lost the plot here. Not good !!!

  • annabelle5304
    anna cee ⁷ (@annabelle5304) reported

    @PrimeVideo subtitle game is so weak. There’s always a point where the words don’t match the audio- no matter what original language I have a show on- an issue in literally none of the other streaming platforms I have (which is all of them). Maybe fix that.

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