Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 13 |
| Chicago, IL | 11 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Houston, TX | 7 |
| Atlanta, GA | 7 |
| Los Angeles, CA | 7 |
| Minneapolis, MN | 7 |
| Orlando, FL | 6 |
| Seattle, WA | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Dallas, TX | 5 |
| Las Vegas, NV | 5 |
| Sydney, NSW | 4 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Indianapolis, IN | 4 |
| Birmingham, AL | 4 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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palefire1993
(@palefire1993) reported
@AmazonHelp @PrimeVideo Thanks for the quick reply, but I don't have any other device. It would be really nice if you could confirm that her name appears on your end though. If it's only a problem on my end then it isn't really a problem.
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Sophia Bowers
(@sophiabowers10) reported
@Xfinity @comcastcares It's ridiculous to charge $20 for a 2 day rental, and then cut it off with 45 minutes left. I have done 2 day rentals with @PrimeVideo before and they let you finish movie if started. Terrible customer service.
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Brooklyn’s Alex Petri
(@aepetri16) reported
i want to watch episode 1 of i may destroy you on @PrimeVideo @HBO but it keeps jumping to episode 2. did anyone else have this issue?
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Kirwin
(@AbbeyKirwin) reported
The quicker @dazngroup or @PrimeVideo get premier league rights the better, @SkyFootball are a joke absolutely awful pre-match build up and far too highly priced
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Stop-Being-A-Pussy
(@B_Brooksie) reported
@aaronsimpson @PrimeVideo I’ve seen a bunch of documentaries like this over the years & while I may find it interesting in normal times I don’t think now is a good time to rehash terrible things that happened many years ago. There’s a reason why things like this pop up in our faces everywhere we go..
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Stop-Being-A-Pussy
(@B_Brooksie) reported
@aaronsimpson @PrimeVideo .. if others feel this sudden sense of guilt, maybe they should & they should act on it to make changes in their lives. Pushing their personal guilt on people like me won’t work because I know who I am & I won’t be made to feel guilty for others ignorance.
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Feelin' Film 🎙️📽️ 🎞️
(@FeelinFilm) reported
@NerdAdonis @PrimeVideo I kind of wanna watch the rest of the movies. Do I need to see the series or will they work as stand alones?
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First Account
(@glacierboyrichh) reported
@baseddarth @NFL @PrimeVideo What a terrible tweet
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New York Sports
(@NY_Sports_Fam) reported
Does anyone else have an issue with @PrimeVideo where the audio and video don’t line up? I’m having to exit and resume episodes every 20 minutes to fix it
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Joe Wear a Mask Smith
(@joecsmitty) reported
So, if we're calling ditching cable "cutting the cord' can you all help me start saying "pinching off the stream" for when people start getting rid of @netflix and @PrimeVideo ?
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Kirk Cox
(@coxkirk) reported
@PrimeVideo you have The Beachcombers, but not available in Canada. For the good of Canada - US relations, please fix this ASAP. #truenorth #persephine
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the guy with the girl name
(@MrGirlName) reported
Hey, @PrimeVideo, I kept getting an error at the end of S5E3 of @ExpanseOnPrime while watching on an @LGUS UN7300AUD.
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Akhandwal1
(@Akhandwal11) reported
@Varun_dvn @PrimeVideo Daddy n Son r earnings from chichi #Govinda sweat n hard work n never even praising him bcz both r under shadow of bhaijaan
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💯 CRi
(@iTzCRi) reported
@PrimeVideo your menu needs work.
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Rituraj Agrawal
(@AgrawalRituraj) reported
@PrimeVideoIN @PrimeVideo, I search for #ReservoirDogs on #PrimeVideo in India, it shows the title but there's just a trailor. Not able to watch the movie. Please help.