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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Neufchâtel-Hardelot, Hauts-de-France 1
Traunstein, Bavaria 1
Istanbul, Istanbul 2
Fairfield, CA 3
Jeffersonville, IN 1
Berlin, Berlin 3
Hamilton, ON 1
Guwahati, AS 1
Ashburn, VA 4
Richelieu, Centre 1
Phoenix, AZ 3
Orlando, FL 5
Baton Rouge, LA 2
York, England 2
Ciudad Apodaca, NLE 1
Sterling Heights, MI 1
Jordan, NY 1
Ware, England 1
Santa Coloma de Gramenet, Catalonia 1
Goussainville, Centre 1
Greater Noida, UP 1
Birmingham, England 1
Fairport, NY 1
Toledo, OH 1
Halifax, NS 1
North Shields, England 1
Bad Oldesloe, Schleswig-Holstein 1
Achern, Baden-Württemberg 1
Neubrandenburg, Mecklenburg-Vorpommern 1
Appenweier, Baden-Württemberg 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • madridista_leo
    Առիւծ ՄՀԵՐ (@madridista_leo) reported

    YOU SHOULD NEVER BROADCAST NBA GAMES ANYMORE!! Horrible commentators and disgusting and ugly picture broadcast quality!! @PrimeVideo

  • ZeoVGM
    Zeo (@ZeoVGM) reported

    @themaddiep @PrimeVideo ****** up. Fix this mistake. #GenV

  • GonaniTemcozo
    Gonani Temcozo (@GonaniTemcozo) reported

    @Samarmendiratta @provocateur_io @PrimeVideo Can't tell if you're being honest or not. Which comic issue is this?

  • Newsbreaker_PL
    Newsbreaker | Okiem Kibica (@Newsbreaker_PL) reported

    @NBAonPrime @PrimeVideo De’Aaron, time to show the front office that $228M was money well spent. Let’s work.

  • olamide_420
    Waliyat ⊹ (@olamide_420) reported

    @MydeAura @PrimeVideo na there problem dey😭😭

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    Watching @NBA playoffs on @PrimeVideo is the worst games ever played in history..I'm 68 & this is bull crap Steadily buffering, losing sound..just Horrible ! Just sucks #HorribleNBAonPrime

  • OperatorJuno
    Operator Juno (@OperatorJuno) reported

    @J0hnADouglas @PrimeVideo At this point, I'm tired but too deep in. Really I just want to see how this train crash of a show ends

  • Shesahoopsgirly
    Jasmine Patrice (@Shesahoopsgirly) reported

    @PrimeVideo basketball fans absolutely fkn HATE hearing the basketball net swish or brick before it’s even left the players hands! FIX IT! #nbaplayoffs

  • sus_ovan
    Susovan (@sus_ovan) reported

    @PrimeVideo @AmazonHelp @amazon What is the amount we have to pay to get at least a good enough ADD-FREE service for prime video? It is the worst service for content I have ever seen!

  • hussington
    Hussington Green (@hussington) reported

    @Marc_DAmico The Prime announcers are universally horrible. SVG is the exception. Fix yoself @PrimeVideo

  • danielpmcdermot
    Dan McDermott (@danielpmcdermot) reported

    @travishb @PrimeVideo I actually quit cable years ago over a glitch. My box rebooted during the SUPERBOWL and it took minutes to come back on. I was so pissed.

  • lhj9ve
    ./ (@lhj9ve) reported

    @PrimeVideo please fix your app I want to watch my show

  • BryceG88
    Bryce G (@BryceG88) reported

    @Hendrick9Team @PrimeVideo Not awful on a 1.5 mile…. Need to perform all day to have a chance though. One spot at a time, had a good shot in Kansas, just didn’t finish the job because of cindric’s awful positioning in his stall

  • peakylouisss
    soph🍋 (@peakylouisss) reported

    @PrimeVideo @ZoeKravitz using my policeman is crazy work…

  • GaMovics
    Soldats (@GaMovics) reported

    Oof that #mgm+ free trial isn’t going to work this time. This is definitely a bummer and hope it doesn’t hurt its viewership for #spidernoir @amazon @PrimeVideo trying to squeeze funds out of consumers a bit more which isn’t surprising tbh

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