Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 8 |
| Denver, CO | 7 |
| Los Angeles, CA | 6 |
| Orlando, FL | 6 |
| Brisbane, QLD | 6 |
| Atlanta, GA | 6 |
| Ashburn, VA | 5 |
| Minneapolis, MN | 4 |
| Phoenix, AZ | 4 |
| Tampa, FL | 4 |
| Chicago, IL | 4 |
| Fairfield, CA | 3 |
| Jacksonville, FL | 3 |
| Wandsworth, England | 3 |
| Guadalajara, JAL | 3 |
| Bengaluru, KA | 3 |
| Seattle, WA | 3 |
| Mumbai, MH | 3 |
| Indianapolis, IN | 3 |
| Palmyra, VA | 3 |
| Nottingham, England | 3 |
| Dallas, TX | 3 |
| San Antonio, TX | 3 |
| Montréal, QC | 3 |
| Winston-Salem, NC | 3 |
| Ocala, FL | 2 |
| Woodbridge, VA | 2 |
| City of London, England | 2 |
| Marietta, GA | 2 |
| Lexington, KY | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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gurl
(@str82theface) reported
@PrimeVideo Just giving you a heads up that your subtitles to some movies are inappropriately misspelled. For Example: Poetic Justice... Great movie but subtitles DEFINITELY need to be corrected. Maybe watch that movie yourself and see what the problem is. Respectfully.
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Peter C. Barnes
(@Barnesy19) reported
Whilst I think @PrimeVideo has a terrible interface, awful user experience and needs a playback speed option, it's X-Ray feature is so good! #PrimeVideo
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รђเєɭค ☪
(@MsT1929) reported
@PrimeVideo Im having trouble subscribing. Help please!
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Kluma
(@tehkluma) reported
Hey @PrimeVideo I'm subscribed to prime but video doesn't want to work for me anything marked Free w/Prime is marked How Do I watch this? Something isn't right
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Erica
(@moneymindedchik) reported
from
Dallas, Texas
@PrimeVideo please help me.
-
Claire Whelan
(@hairyhippy44) reported
@PrimeVideo When are you going to fix the error on Under the Vines 2 Ep 5 please?
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Susannah The Tired👩🦯🏳️🌈
(@KittenInACave) reported
@FestiGal77 @PrimeVideo For all their damn money they have invested almost NOTHING in making their service accessible. If anything it gets less accessible regularly when they change things about! Idk about over there but here they're the worst for not having captions. & the ones they have? Too small!
-
mxri is frustrated.
(@lllmxri) reported
@PrimeVideo help me, my trial has ended, but you didn't take monthly payment
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veeresh
(@GollaVeeresh18T) reported
@PrimeVideo Still not resolved the issue of Amazon
-
S
(@TheSuez) reported
Streaming these days release 2022 movies in high definition & wonder why people are still illegally downloading. So disappointed, why have a 4K HDR TV & pay for a premium service for trash quality @foxtel @PrimeVideo #wherethecrawdadssing
-
The James Bond Dossier 🍸
(@007dossier) reported
Hey @primevideo, can you please sort out the UI for the Fire Stick properly. Numerous changes have made it much worse. Biggest issue: I can't easily see what is the current focus, so end up moving away from what I actually want to select.
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G J 🎥 Freelance Documentary Cameraman & Filmmaker
(@GJonesdop) reported
So many crap films on both @Netflix and @PrimeVideo that would could not even be categorised as "B" Movies. The quality is just appalling!
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Ruth McKinney
(@Ruththehack) reported
@PrimeVideo can it really be that I have watched five seasons of a series with Prime Video and then the very last episode of the last season you you won’t let me watch unless I pay! That’s terrible!
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Talal Basheer
(@talalbasheer1) reported
@GTMcClain28 @Tamashii_VA @PrimeVideo Don't be sad sir I am expert Amazon Virtual assistant may I can help you?
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Rowehibition
(@listentotherowe) reported
@AmazonHelp There's nothing really they're going to be able to do for my account and customer service chat says I have to phone. @PrimeVideo Can you just tell someone the issue exists?