Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Chicago, IL 7
San Jose, CA 7
Hyderabad, TG 7
Minneapolis, MN 6
Atlanta, GA 6
Chennai, TN 6
Houston, TX 5
Madrid, Comunidad de Madrid 5
Phoenix, AZ 4
Ashburn, VA 4
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Indianapolis, IN 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Los Angeles, CA 3
Portland, OR 3
Toronto, ON 3
Miami, FL 3
Denver, CO 3
Salt Lake City, UT 3
San Antonio, TX 3
Nashville, TN 3
Wake Forest, NC 3
Dallas, TX 3
Birmingham, AL 3
Peoria, AZ 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • sierrahunt72 Sierra Hunt (@sierrahunt72) reported

    Jesus Christ why is the Amazon Prime app so terrible??? Pro tip: don’t put ads in your shows if your app is going to crash every time an ad starts playing. I JUST WANT TO WATCH MY SHOW 😭😭😭 @PrimeVideo

  • benecoleman Ben Coleman (@benecoleman) reported

    @PrimeVideo Awful acting and storytelling. Really the best description is: boring.

  • _AndrewCowell_ Andrew Cowell (@_AndrewCowell_) reported

    @PrimeVideo It always kills me when cultish fan bases can’t handle some changes to their 40 year old story. People seem to have the biggest issue with Perrin, but honestly this helps the character because now you don’t have to read 100s of pages where he is voluntarily celibate for no reason

  • MegRyan15 Diamond Hikari (@MegRyan15) reported

    @MonkieKidNews Seriously MKN did ya have to post my question? @primevideo Come on! Stop holding back on your fans on season 2 and add it on prime video already! Even the cast and BGM artists wanna see their work up on your prime service.

  • TTruthwillout Llama Shaman⭐ 🌙 ⭐ (@TTruthwillout) reported

    @PrimeVideo 3/ if you had a problem with woman ruling this world dont worry your little ego, the Hero still seems to be a yound man so far.

  • figuranteZ Extra (@figuranteZ) reported

    @1pattinson @PrimeVideo Did you get it solved? I have the same issue

  • ExtraStr8ngth Michael Bayer (@ExtraStr8ngth) reported

    @TheWheelOfTime @rafejudkins @PrimeVideo This was my episode 1 reation. Episodes 2 & 3 have redeemed the show, but oof what a terrible opening (explains why 3 were released a5 the launch).

  • TTruthwillout Llama Shaman⭐ 🌙 ⭐ (@TTruthwillout) reported

    @PrimeVideo 3/ if you had a problem with woman ruling this world dont worry your little ego, the Hero still seems to be a yound man so far.

  • LuiJ_Lz_Fwi LuiJ_YesGaston (@LuiJ_Lz_Fwi) reported

    @PrimeVideo hi team, travellinh to the uk but have a ligue 1 pass on my prime FR account. Can't stream the game now because it says i am not in the right country lol. Can you please help?

  • brunoparentee bruno (@brunoparentee) reported

    @PrimeVideo Hello???? Can someone help me out by dm?

  • focuspulling FocusPulling (.com) (@focuspulling) reported

    @humanitee33 @PrimeVideo @TheWheelOfTime Disagree. The still doesn't begin to represent the garish problem, because you can't see the temporal distortion artifacts with swaths dancing like pixie dust in all the wrong colors and skin tones. Combines with the laziness of refusing to light up sets, introducing much grain.

  • SeanPDarr Sean P. Darr (@SeanPDarr) reported

    @WhitStillman @LandFMovie @PrimeVideo Alright well would y’all watch a feature film about an out of work writer who witnessed a kidnapping while doing food deliveries and decides to investigate it himself?

  • AaronCheater Aaron Cheater (@AaronCheater) reported from Sydney, State of New South Wales

    Started watching #TheWheelOfTime on @PrimeVideo. Must be popular because it keeps dropping out and is distorted AF. You’d think @AmazonAustralia would have better servers since they run half the internet.

  • atlanticism Cees van Koppen (@atlanticism) reported

    Again many issues with encoding @primevideonl with 4K UHD programming. Take a look at the dark scenes at the beginning for "the wheel of time". Looks really bad. Same issues with 4K versions of Wonder Woman 1984 and many more. Checked four different tv's. Yikes. @PrimeVideo

  • HoldWitness Humble Pi (@HoldWitness) reported

    @SiyoanOnline @PrimeVideo It’s not race that’s the issue - Jordan was never too specific about that - it’s the dearth of meaningful dialogue and useless recasting of characters as strong/weak when in the books they are exactly the opposite

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