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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 7
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Tempowrario
    pão de fo (@Tempowrario) reported

    @blackgirlshitt @PrimeVideo I think it would be good if you tried to resolve your issues with white people; it's not normal for their presence in a film to bother someone.

  • KStargateFan
    Kat (@KStargateFan) reported

    @broken76c @PrimeVideo @AmazonMGMStudio If instead they do what I think they want to do and get new writers to appel to a more modern audience, then the show will probably be terrible.

  • xylogix
    xyLOGIX, LLC (@xylogix) reported

    Cmon @PrimeVideo videos won’t load in the iPhone app fix it

  • mehdi07680662
    DoomSlayer 🔥💫 #SaveStargate (@mehdi07680662) reported

    @Stargate_SG14 @PrimeVideo The worst 🥲

  • audhdhere
    . (@audhdhere) reported

    @PrimeVideoIN @PrimeVideo I have downloaded movie and it's all black with only voice is playing. I deleted the download and watched with internet and still all black screen. What's the issue???

  • cheeezzus
    my choona (@cheeezzus) reported

    I'm so upset they cancelled not suitable for work. @PrimeVideo get the rights I'm so srs

  • essayhughes
    S. A. Hughes (@essayhughes) reported

    Kemen is nothing more than a daddy’s boy drunk with power. A peacocking, bootlicker. The worst sort of villain. He reminds me of David Thewlis’s Einon from Dragonheart. I wish him nothing but ill. 😒😒 TRoP S02, Ep05: Halls of Stone @TheRingsofPower @PrimeVideo @primevideouk

  • KyuuEturautti
    Kyuu Eturautti 🇫🇮 | Aim for optimism (@KyuuEturautti) reported

    @Kirstylgreen12 @PrimeVideo While I am more than one sea away from the eerie headquarters of amazon studios, and the Stargate won't help me get closer as it only takes me to other planets, I will use my strange mental powers to note that I approve this message. Save Stargate.

  • UrLocalSadness
    noah | dandy appreciator (@UrLocalSadness) reported

    yo @PrimeVideo can you fix masterchef usa season 12? y’all got the same episode twice and one episode missing, idk who messed up but someone did

  • JuliansBacke
    Julian Lundberg (@JuliansBacke) reported

    @AmazonMGMStudio @PrimeVideo reverse the decision. Do the right thing. Fix your mistake

  • corninmypoopies
    💫✨corn in my poopies✨💫 (@corninmypoopies) reported

    @PrimeVideo always has the worst movies of all the streaming services.. 😷💩

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @netizenno7 @PrimeVideo @netizenno7 We're sorry that you're not seeing the option to cancel and want to help. So we can best assist, please clarify which Amazon marketplace your account is associated with (.com, .uk etc.)? We're standing by! -Gayle

  • JosephPinto1
    Joseph Pinto (@JosephPinto1) reported

    @PrimeVideo The silence is LOUD on the cancellation of star gate. Just fix it. #savestargate

  • WallstFarm
    WallstreetFarmer (@WallstFarm) reported

    Sopranos was best series. But holy crap @PrimeVideo Gravesend is the worst. Worse than low-end AI slop.

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