Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Seattle, WA 4
Melbourne, VIC 4
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Atlanta, GA 3
Los Angeles, CA 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2
Manchester, England 2
San Diego, CA 2
Nashville, TN 2
New York City, NY 2
Frederick, MD 2
Paris, Île-de-France 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • nidhipathak4u Nidhi Pathak (@nidhipathak4u) reported

    @GTPLHathwayLtd @PrimeVideo Forcing us in gujarat to use this connection in said building of metro city yet provind turtle speed and today it's not working @GTPLHathwayLtd

  • Jaghonk Desmond D (@Jaghonk) reported

    @JagsApologist @PrimeVideo This was awful!

  • ChampaignCowboy Mark Orsted (@ChampaignCowboy) reported

    @PrimeVideo any chance you could get your bandwidth issues fixed? Can’t stream @JackRyanPV cuz it keeps freezing up. Only show/stream I have this issue with.

  • SageOfSixQueefs Tofu (@SageOfSixQueefs) reported

    @CultureCrave @WSJ Netflix has the least interesting content. I rather deal with @PrimeVideo’s ****** UI (seriously it’s the ******* worst UI imaginable)

  • blah_se87 blah (@blah_se87) reported

    @amazon @PrimeVideo @JeffBezos 746 packages/hr sorted at induct, 5th place packer, 1st place slam/kick outs, 1st place w around 200 packages/hr at returns. I feel like we should get raises based on our job performance. Some people work hard others don’t. We shouldnt be lumped together with raises.

  • Shoeb_Mohd1 Footyballer (@Shoeb_Mohd1) reported

    @PrimeVideo I am looking for the series “Loudermilk” but I can’t find it on prime video. Can you guys help.

  • azharsiddiqui47 Azhar Siddiqui (@azharsiddiqui47) reported

    @PrimeVideo one of the worst OTT becaz of it's Movie on Rent policy after paying high amount than earlier subscription. They Switched earlier free movies also on Rent. #primevideolooting #ott

  • Kellyjack888 Kelly (@Kellyjack888) reported

    @PrimeVideo help I don’t know how to contact the merchant, please consult the merchant’s customer service

  • brianchiles70 Brian Chiles (@brianchiles70) reported

    @PrimeVideo got Trojan horsed by @NFL … These games are terrible!

  • ARJUN55654395 Jaspal Bishnoi (@ARJUN55654395) reported

    @amazon @PrimeVideo @PrimeVideoIN Hi Team, from last two weeks, when i play anything on prime , brightness is too low to watch on mobile. Kindly help to fix this

  • aj_shann12 AJ Shannon (@aj_shann12) reported

    @JeffBezos can u fix the crowd noise on TNF @PrimeVideo it’s turned down way too low

  • i_am_rehann anti depression (@i_am_rehann) reported

    @amazon @PrimeVideo Worst service ever they will block your affiliate account for nothing and will give nonsense reason. Literal bullshit

  • BadkaBakait बड़का बकैत Big Mouth (@BadkaBakait) reported

    Dear @PrimeVideoIN @PrimeVideo thanks for ruining my video watching experience yesterday. Your streaming was so poor that couldn't watch #JackRyan , blotched video that would not even hold SD quality, forget about HD and it never streams at UltraHD quality.

  • Toddstarr10 Todd Starr (@Toddstarr10) reported

    @SilmarilCreator @PrimeVideo Lets cut the bs. Dont make a lotr show/movie/game. How about we go even further. Just ip in general. It was like marvel/fox/disney in 2010. It doesnt work. For the universe to work you need all the ip. Not some fresh idea, that is catered to todays society

  • JMJHYPM JMJ (@JMJHYPM) reported

    Another terrible TNF game. Sacrificing the product for money. #NFL #NFLTwitter #PrimeVideo

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