Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 8 |
| Denver, CO | 7 |
| Brisbane, QLD | 5 |
| Chicago, IL | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Los Angeles, CA | 5 |
| Phoenix, AZ | 4 |
| Tampa, FL | 4 |
| Dallas, TX | 4 |
| Ashburn, VA | 4 |
| Seattle, WA | 3 |
| Mumbai, MH | 3 |
| Indianapolis, IN | 3 |
| Palmyra, VA | 3 |
| Buena Park, CA | 3 |
| Nottingham, England | 3 |
| San Antonio, TX | 3 |
| Montréal, QC | 3 |
| Winston-Salem, NC | 3 |
| Minneapolis, MN | 3 |
| London, England | 3 |
| Marietta, GA | 2 |
| Lexington, KY | 2 |
| Torrington, CT | 2 |
| New Oxford, PA | 2 |
| Spokane, WA | 2 |
| Jacksonville, FL | 2 |
| Austin, TX | 2 |
| San Francisco, CA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Mills' Pills
(@momomonitor) reported
@PrimeVideo can't even get the fee guys wtf lol? Just buffers. None of my other streaming services buffer right now.
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JMIKE
(@StCredAllstar) reported
@NFLonPrime @PrimeVideo Boooo. Fix this constant buffering!!
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AmberEllaCorp
(@Amberellacorp) reported
Hey @PrimeVideo, your football streaming looks like ****. If I wanted to see Madden 99 quality, I’d plug in the OG PlayStation. Step it up.
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Steven Gerchen
(@StevenGerchen) reported
@PrimeVideo this feed is terrible. Grainy and shaky
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Two Bit
(@greenfeed) reported
@PrimeVideo this is the worst broadcast team I’ve ever listened to. Now just watching on mute. #TNF #TNFonPrime
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Nick Kroeker 🌻
(@NickKroeker) reported
Anyone else having issues with sound and video syncing for NFL on Prime? @PrimeVideo @NFL #TNFonPrime
-
Chris Counselman
(@ChrisCounselma1) reported
@PrimeVideo @NFLonPrime is not working. Streaming can’t keep up with all the fast moving players, there seems to be a stutter delay in the video. Technology not there yet. @NFL
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Pam C ❤🐕❤
(@pamcho3) reported
@rwm666 We lost the volume and had to reboot. Then the picture froze, then 3 quick freezes. I always have these issues with Amazon Prime but never with my other streaming services. Live broadcasts are worse. #KCvsLA @PrimeVideo
-
Herman Tissues
(@AmandaSuspended) reported
from
New Orleans, Louisiana
@run_gainesville @PrimeVideo It's so awful. Why do they bother?
-
Sericite
(@sericite) reported
Hey @PrimeVideo…I don’t have a problem with #thursdaynightfootball being on Prime in theory. But in practice, you need to fix your bandwidth because this streaming quality is horrible. It’s not my local network…my Fiber is downloading at 445Mbps. It’s you. Do better.
-
Joshua Scheid
(@scheidj) reported
@PrimeVideo @NFLonPrime it’s the third quarter and I just now finally got a glimpse of HD quality. The graininess is giving me a headache. And no it wasn’t an issue with my internet. Please improve by next week.
-
Travis Jackson
(@theone1269) reported
@PrimeVideo You need to get this game quality together ASAP!
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Joseph Varn
(@JV3MusicMan) reported
Hey @NFL… @PrimeVideo is AWFUL!
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Hopwood⚡
(@SoloDoloTheKidd) reported
@PrimeVideo @amazon Fix you're #thursdaynightfootball stream..... This is terrible.......
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Nick the Ripper
(@CHInicholasj) reported
Football on @PrimeVideo? The worst football watching experience I've had in a long time. #ChiefsvsChargers