Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Chicago, IL 7
Atlanta, GA 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Denver, CO 5
Ashburn, VA 5
Perth, WA 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
New York City, NY 4
San Jose, CA 4
San Diego, CA 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3
Tallahassee, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • HollywoodLowman LeeAnn Lowman (@HollywoodLowman) reported

    @uncleJunior32 @PrimeVideo I think our biggest issue is Canada. And I defended the guy so I wasn’t a hater. I liked it. But this scheme isn’t working. If play calling is an issue it won’t be fixed by KP.

  • AnhDuong_Nguyen Anh Duong Nguyen (@AnhDuong_Nguyen) reported

    @16RP16 @discoveryplus @PrimeVideo Thank you! I can’t seem to get Eurosport on my Prime Video to work 😭

  • Mrjoekidd Joe Kidd (@Mrjoekidd) reported

    @kwallis7 @PrimeVideo @Discovery Also having the same issue!

  • notthefirstpete Pete Lawrence (@notthefirstpete) reported

    @eurosport @PrimeVideo am able to hear no commentary on #lavercup (watching via discovery subscription). Others have this problem?

  • Solmazziaa solmaz ziaabadi (@Solmazziaa) reported

    @PrimeVideo @JLo @joshduhamel #MahsaAmini a 22 year old women was killed brutally by Islamic republic police in Iran. People have been protesting for 7 days and getting killed and arrested by the Islamic forces. They shut down the internet to silence our voice. Be our voice, don't help them burry the light.

  • Bonnie_Liam August (@Bonnie_Liam) reported

    @Pender666 @PrimeVideo "Its not Tolkiens work" i mean, yeah? Tolkien has been dead for like half a century, how could it be?? You guys are weird.

  • Millennials94 Laura (@Millennials94) reported

    @IMDb The wilds!!! @PrimeVideo u can still fix this!!!

  • JWParks_ JWParks🇺🇲🌊 (@JWParks_) reported

    @PrimeVideo customer service sucks , video quality sucks , what is going on with Amazon? Used to be a awesome app. 👎👎👎👎👎

  • yeaaaaboiiii67 EverythingSucks (@yeaaaaboiiii67) reported

    I've stayed quietly reserved about @PrimeVideo #RingsofPower but Christ it's absolutely awful. I honestly cannot wrap my head around how poorly they've executed this period of the second age. It's an insult to the works of Tolkien, not the actors fault at all but the writers

  • BigDumbPete PeteH (@BigDumbPete) reported

    When is #PrimeVideo going to fix the sound delay on #TNF? All that money and can’t get it to sync. #SMH

  • jans_poo Poo Jans (@jans_poo) reported

    @MrJamesMay @PrimeVideo Just seen you on The Grand Tour and I couldn't help thinking, somewhere they're missing a Hairy Biker.

  • WayfairGarbage theScurvyTurd (@WayfairGarbage) reported

    @LOTRonPrime @PrimeVideo I just suffered through the latest episode and it was as contrived, coincidental and terrible as anything I have seen

  • Cymatics13 Dire Wolf Mage (@Cymatics13) reported

    @shiloh_livnat @LOTRonPrime @PrimeVideo Terrible writing, sloppy choreography, stories that make no sense, Galadriel the Karen Mary Sue. I can go on and on and on.

  • mardaviich mardavich (@mardaviich) reported

    @PrimeVideo @JLo @joshduhamel of Iran🙏🏻🙏🏻🙏🏻. The internet in Iran has been cut off by the government we can make better world.please help us 😟😔😑 #MahsaAmini #مهسا_امینی

  • joekot5 joe kot (@joekot5) reported

    @AppleTV by far the worst production of all Yankee streaming services. Give me @YESNetwork or @PrimeVideo I have to reset the channel every 10 minutes. SMH.

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