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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
York, England 1
Auburn, KY 1
Ayr, Scotland 2
Uxbridge, England 1
Göttingen, Lower Saxony 2
Marietta, GA 3
Boca Raton, FL 1
Brisbane, QLD 6
Jasper, GA 1
Tucson, AZ 2
Saint Paul, MN 1
Warrior, AL 1
Yeovil, England 1
London, England 4
Austin, TX 4
Seattle, WA 4
Indianapolis, IN 5
Tacoma, WA 1
Township of Evan, KS 3
Gig Harbor, WA 1
Perth, WA 2
Singapore, Central Singapore 1
Sydney, NSW 3
San Jose, CA 3
Canberra, ACT 2
Melbourne, VIC 1
Tieton, WA 1
Boothbay Harbor, ME 1
Adelaide, SA 1
Maitland, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • h3yRaYrAy
    r3m (@h3yRaYrAy) reported

    @TotalProSports Stop putting @nfl games on @PrimeVideo. Quality keeps shifting from 360p to 480p vice versa

  • WhiteBoy41
    WhiteBoy41 (@WhiteBoy41) reported

    Thursday Night Awful. #NFL @PrimeVideo

  • bburtner22
    phil (@bburtner22) reported

    @JustinFris @TheRealCoach_JB @PrimeVideo He just doesn’t know how to work anything

  • FellaFunk
    Bahia FeIIa 🇺🇦 N4F0 (@FellaFunk) reported

    @bartagnanz @PrimeVideo @IsmaelC_C "She’s the BEST part of the show" It's impossible for anyone, not even her mom, to pass a lie detector on that statement. But I understand you're a fan of the actress my problem is with the show runners

  • charles_fm12
    Charles (@charles_fm12) reported

    @NFLonPrime @PrimeVideo You guys should ask the NFL for a refund. Last nights game was the worst thing on a streaming service.

  • gorgorothbunny
    Avigayel 🪬 (@gorgorothbunny) reported

    @PrimeVideo @IsmaelC_C Worst Galadriel ever.

  • JKMC2
    Kevin Conn (@JKMC2) reported

    @TheRealCoach_JB @PrimeVideo I watched it on the fire stick had no issues, try that JB.

  • AhmetW_
    Ahmet Winchester (@AhmetW_) reported

    @LOTRonPrime @PrimeVideo I'm sorry but episode 7 was just awful to watch. I really want to love this show but it's getting harder and harder. With that being said, 90% of episode 6 was AWESOME AF! The last couple of seconds were just lazy writing tho :).

  • imashishverma05
    Mr.Gladiator (@imashishverma05) reported

    Is @PrimeVideo down or something, it’s not working even after update on my device …. @PrimeVideoIN kindly resolve it

  • JackKeppler01
    Nuclear Maga (@JackKeppler01) reported

    @ralph_kruhm @LOTRonPrime @PrimeVideo Do you realize no one else ever offered these writers work?

  • cestvrai18
    cestvrai (@cestvrai18) reported

    @LOTRonPrime @PrimeVideo Terrible writing outdoes grand visuals sadly

  • Brit1664
    Brit1664 🇺🇦 (@Brit1664) reported

    @AndyPandaChill @LOTRonPrime @PrimeVideo Its Halbrand in episode 8, leaks are correct. This show has nothing to do with Tolkiens 2nd age, it is made up bad fan fiction. The writing, the logic is terrible.

  • nightshow81
    King G (@nightshow81) reported

    @NFL @PrimeVideo Been watching NFL football for over 30 years and this game was the worst game I ever saw. @DangeRussWilson

  • jorgedelrio22
    JDRC (@jorgedelrio22) reported

    @LOTRonPrime @PrimeVideo my eyes and ears bleed this is the worst thing i've ever seen

  • SteveCJjones
    Steve Jones (@SteveCJjones) reported

    @PrimeVideo @amazon I’ve twice attempted to purchase a movie from you (6 weeks apart) and on both occasions the incorrect movie arrived in my video library. Your customer support promised to rectify the issue, but still it persists

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