Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 4
Seattle, WA 4
Melbourne, VIC 4
Los Angeles, CA 3
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Long Beach, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2
Manchester, England 2
San Diego, CA 2
Nashville, TN 2
Frederick, MD 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Sidmsadashiv Siddarth M.Sadashiv (@Sidmsadashiv) reported

    @Chetna_sundaram @BellamSwathi @PrimeVideo Was there any logic in the movie ?? Because I couldn’t see even one ! I like srk’s acting, but non the less he isn’t producing any quality movies lately ! 1000 CR box office collection 🤔 highly doubt that

  • squarepeg2018 j-mart 💫 (@squarepeg2018) reported

    @MLBTV are you having technical issues? Trying to get MLB TV through @PrimeVideo right now and it's a mess!!

  • _danielleeeees Danielle (@_danielleeeees) reported

    Now that @PrimeVideo has Daisy Jones and the six, maybe theyll update their platform to work. The setup of prime video is horrid. I hate this app so much. It’s not user friendly, freezes so often, too much going on when you simply click play or pause. Fix this ****

  • sureshotjohn Lakeman (@sureshotjohn) reported

    @GaryJKings @PrimeVideo Same man. Watching on prime video is just the most convenient. I just hope they fix it, because this isn’t cool and Cool Rick would agree!

  • jodibsdale77 Joanne Walker (@jodibsdale77) reported

    @hollygman @hayu_uk @PrimeVideo Yea! i messaged them and they said they were having issues but didn’t give any kind of time when we may be getting it

  • katy_overall24 Overall24 🌹 (@katy_overall24) reported

    @nancewheelr @daisyjonesand6 @PrimeVideo Could be a problem . The actors sang but used session musicians. But they were very convincing .

  • KevinAte9_ KevinAte9 (@KevinAte9_) reported

    @itstymata @PrimeVideo No no they werent they didnt even look at the issue

  • Ishqkraja Kumar Mohit (@Ishqkraja) reported

    Hello @PrimeVideoIN @PrimeVideo my plan is 599 not working. Why?

  • hyukoholic hansanghyuked (@hyukoholic) reported

    @PrimeVideo What happened? The Prime video page looks terrible. Everything is oversized and clunky. Please change it back!!!

  • Dickens638 Dickens63 (@Dickens638) reported

    @PrimeVideo trying to watch last light with subtitles on but it doesn’t work for the French or Arabic. How do I fix this?

  • ashukla30 anu shukla, (@ashukla30) reported

    @PrimeVideo exploiting horses and other animals for entertainment is never OK. Please stop this and help end cruelty against them 🙏🙏🙏

  • scisaravanan Saravanan Srinivasan (@scisaravanan) reported

    Worst customer care from amazon prime unit.They simply blabbering what they know. They are not ready to listen what we are saying. @PrimeVideoIN @PrimeVideo

  • amimo_x A.M. (@amimo_x) reported

    @PrimeVideo It would appear that there is an issue with HDR and MGM movies. No Time to Die. Not working. Smile. No HDR. Even Paramount Top Gun Maverick. HDR not working. Nope has HDR. What is going on? Please fix this.

  • MintPhoenix MintPhoenix (@MintPhoenix) reported

    @PrimeVideo Hi! Just wanted to let you know your episodes of Chuck are all out of order. It's making it impossible to follow the story and thought you might like to fix it so people can enjoy this series.

  • shaggysmith ✏R.L.S✏ (@shaggysmith) reported

    @PrimeVideo trying to get on touch with chat support for a technical issue, but the site keeping loopinge back to the main support page. Having issues with subtitles appearing, despite having them turned off. And it's only happening on one show.

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