Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 9 |
| Phoenix, AZ | 9 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Atlanta, GA | 8 |
| Denver, CO | 7 |
| Minneapolis, MN | 7 |
| Houston, TX | 7 |
| Indianapolis, IN | 6 |
| Birmingham, AL | 6 |
| New York City, NY | 6 |
| Seattle, WA | 6 |
| Sydney, NSW | 5 |
| Dallas, TX | 5 |
| Ashburn, VA | 5 |
| Miami, FL | 4 |
| San Antonio, TX | 4 |
| Los Angeles, CA | 4 |
| Milwaukee, WI | 4 |
| Las Vegas, NV | 4 |
| Orlando, FL | 4 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| Hyderabad, TG | 3 |
| Omaha, NE | 3 |
| St. Louis, MO | 3 |
| Paris, Île-de-France | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
| Queens, NY | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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LaDecima #NoToEuropeanSuperLeague
(@AlfonsinhoJr) reported
@PrimeVideo No thanks. Won't watch this awful garbage show. Worst acting and writing a high budget show ever had.
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AxeMan
(@SemkeWalter) reported
@PrimeVideo @chargers @Chiefs Video was terrible
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Q-Ball
(@Qomatose) reported
@PatMcAfeeShow @OfficialAJHawk "potato vision". I couldn't get HD because of my setup according to the drop down, yet I get HD on every other streaming service out there including everything else on Prime Video. Fix your crap @PrimeVideo
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Ryan Sease
(@HWLNGMAD) reported
@Commodork @PrimeVideo @NFL Yeah, that doesn't look too swift. Fortunately mine was pretty solid last night. Glad, though, that Cox updated my modem as I was starting to have a lot of connectivity and or bandwidth issues. Hopefully it was and or gets better for the future.
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Bobby Greco
(@BobbyGreco) reported
@PatMcAfeeShow @PrimeVideo stream was awful for the game.
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smake222
(@smake222) reported
@PrimeVideo fix y’all’s camera issues before next week. Should be ashamed @NFL
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Aeswilth
(@LadySitric) reported
@FOS It sucked . The audio was out of synch and the picture constantly buffered . You better fix this @PrimeVideo . Awful.
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6581
(@__6581__) reported
@PrimeVideo There seems to be an issue with prime. Samsung tv and mobile app saying there is VPN and can’t connect to prime. I have no VPN. Looking at forums this seems to a recent issue. Was watching a few days ago. Nothing has changed my end. Troubleshooting all done.
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Tanzim Akash
(@AkashAstaine) reported
@PrimeVideo Your show's pacing is terrible.
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Kevin Wolfe
(@KDog1210) reported
@MikefromOC @PrimeVideo This does not do the nfl any good. People are not going to pay a monthly fee for a one game a week or deal. The nfl is king we all know that but doing this hurts them doenst help them
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Josiah Cole
(@josiahcole) reported
@PrimeVideo Thursday Night Football was messy - Audio issues (minor), terrible UI (minor), and when I moved to another TV set running Roku the quality plummeted and I watched the 3rd quarter being played by "blobs" (major). Hard pass @NFL
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Chuck
(@Hogwylde1) reported
@ProFootballTalk I completely agree on the pause issue on @PrimeVideo
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Crabbyjacq
(@Crabbyjacq) reported
@NFLonPrime @nflcommish @JeffBezos Maybe Jeff should have been viewing on a tv to see the crappy quality. FIX it, I'm not the only one who was affected. I bet 85% had poor quality, me for 1. Not good PrimeVideo!
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Mix
(@Mixaboy) reported
@GamerGeeksTodd I watched on the 'PrimeVideo' Twitch channel and didn't have any issues, but a friend that watched through the Prime app on his TV told me this morning he had a bad experience with random picture quality drops all evening
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Christina King
(@whitewaterfan) reported
@JackRyanPV @PrimeVideo Awful streaming quality last night.
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