Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 5
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Ashburn, VA 3
San Jose, CA 3
Indianapolis, IN 3
Houston, TX 3
Paris, Île-de-France 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
De Pere, WI 2
Tampa, FL 2
New York City, NY 2
Salt Lake City, UT 2
Peoria, AZ 2
St. Petersburg, FL 2
Chicago, IL 2
Sydney, NSW 2
Asheville, NC 2
Birmingham, AL 2
Monterrey, NLE 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • snicestnoshes NorthStocks (@snicestnoshes) reported

    @AmazonUK @PrimeVideo I am trying to cancel my membership but the end membership button is not working.

  • Piratelabradors Piratelabradors (@Piratelabradors) reported

    @PrimeVideo I might have to subscribe to your service just based on your quality Driver content 🏆🎉

  • BuccGame Boss Choco (@BuccGame) reported

    @PrimeVideo @NFL has been horrible quality every week. They don't even time there piss poor commercials right. #TNF #AZvsSEA How is it the spanish broadcast on prime is better than the english, wtf

  • industrialdi001 2020 (@industrialdi001) reported

    @PrimeVideo Not working, Prime Video.

  • _boiwundah Luke Chaney (@_boiwundah) reported from Richmond, Kentucky

    Megan is Missing is.... terrible. @PrimeVideo please refund me the $1.99 I spent on this trash. Thanks.

  • Varanus261 Matt (@Varanus261) reported

    @theFLICKpick @PrimeVideo This reminds me of the standard broadcast specs of NowTV in the UK. I dont have too many issues with prime other than the UI and a lot of films are just made for TV files so no HD/HDR or even 5.1. The kings of quality are stil Netflix, Disney Plus and AppleTV+

  • rubble75 Jonathan wade (@rubble75) reported

    @theFLICKpick @PrimeVideo I personally can't see a problem. Come to think of it,I can hardly see anything at all!

  • GusPolinski2 Gus Polinski (@GusPolinski2) reported

    @theFLICKpick @PrimeVideo Weird. Prime is the only one I don't have issues with

  • SA_MovieCritic Rudy's Movie Reviews (@SA_MovieCritic) reported from San Antonio, Texas

    @theFLICKpick @PrimeVideo I've never had a problem with Prime Video. 🤔

  • divirj04 Divir Jain (@divirj04) reported

    Can anyone help me with what value @CWhitakerSport is adding on the @PrimeVideo coverage of #Atpfinals ?

  • Uday_9010 Uday (@Uday_9010) reported

    When #RedmiNote7Pro will get support for streaming videos in #PrimeVideo app in HD quality ??Previously, before March 2020, I used to get HD support in @PrimeVideoIN app but, suddenly HD support is gone in march. Since then, I'm not getting HD support in #PrimeVideo app

  • Atmuse18 Andy (@Atmuse18) reported

    Hey @PrimeVideo the annoying music for the “commercial in progress” screen does not help anything. Use something else, not the same tune that repeats every 3 seconds.

  • marieforan Marie (@marieforan) reported

    @PrimeVideo need help cancelling my prime video subscription. The “end membership” button does nothing.

  • lucianosousa Luciano Sousa (@lucianosousa) reported

    Hey, @PrimeVideo can you please talk to the folks on @netflix and get some lessons on how to build a good series management system. Your app is terrible playing sequenced episodes

  • sergiowrites Sergio Pereira (@sergiowrites) reported

    @SteveMay_UK @PrimeVideo Maybe you'll get Air Frying 2 America instead. Sorry, I couldn't help myself.

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