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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 2
Los Angeles, CA 3
Aiken, SC 1
Surrey, BC 1
Ashley, IL 2
Seattle, WA 10
Omaha, NE 1
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Township of Evan, KS 14
Chicago, IL 7
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
Montclair, NJ 2
Marble Falls, TX 1
Leesville, LA 1
Thunder Bay, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankMastro1er
    mastroval (@FrankMastro1er) reported

    @Huff4Congress I'm so glad I stopped watching The boys after season .. The whole ***** me too nonsense, matter of fact I haven't watched anything on @PrimeVideo video . Prime video has to be the worst. Can Amazon give me a rebate if I don't watch @PrimeVideo as a benefit on my Amazon

  • AlanW712
    Mad Al (@AlanW712) reported

    @bell12804 @PrimeVideo Same. It’s absolutely the worst network

  • SuzeebeeWC
    SuzeeBee (@SuzeebeeWC) reported

    @PrimeVideo Are you people ever going to fix all the bugs in the app for tablets?? You raise the prices, force ads, & the app is utter crap. Crashes randomly, spools after watching multiple eps, flash warning STILL persists on certain shows. NONE of my other streaming apps have these issues.

  • KannadaKanwar
    Dhinu (ಕನ್ನಡಿಗರ ಕುಟುಂಬ) (@KannadaKanwar) reported

    @PrimeVideo "Pan India" flopped can you call the Avengers or Batman to fix my streaming issue??

  • BillyRamion
    Billy Ramion (@BillyRamion) reported

    Cmon @PrimeVideo this is terrible. Buffering blurry picture on a game 7. This really sucks

  • 80_underground
    Underground Man 80 (@80_underground) reported

    @NBAonPrime @PrimeVideo Are you gonna have this same chick calling the game as is calling it tonight? This is terrible...

  • CriticGerald
    SKORN THE IMP (@CriticGerald) reported

    Saw #theboysfinale from @PrimeVideo and i gotta say it's down with HIMYM, Ozark, and GOT, for shows I've seen with terrible finales, seeing the entire s5 as a season backdoor pilot for Vought Rising, the final battle was lackluster, and it leaves too many questions!

  • FootbllGuyinGA
    LaxQP (@FootbllGuyinGA) reported

    @PrimeVideo fix your ****!

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

  • dylan64153993
    dylan (@dylan64153993) reported

    @PrimeVideo These last 2 seasons were terrible. For anyone wanting to watch the show. Stop after season 3. Also gen V was a waste. Had a whole 2 season to build up to nothing.

  • SkuddMissall
    Soldier_Medic (@SkuddMissall) reported

    @PrimeVideo he yall need to fix the Cavs/Pistons stream. It's glitching up for plenty of people.

  • FSquared13
    Fred 🇺🇸 (@FSquared13) reported

    @Rob_Shenanigans @amazon @PrimeVideo So annoying. Peacock is like this too. I like to play a video game or something while I watch the less important games so I use my desktop, quality is consistently terrible with no manual quality adjustment. Unacceptable when I KNOW my desktop with a wired Ethernet connection is faster than my ****** 10 year old Roku on the other side of the house.

  • luckybucki
    FL Buckeye (@luckybucki) reported

    @PrimeVideo maybe the worst announcers in sports doing tonight’s game. lol.

  • bubbytheboxer
    Maximillion (@bubbytheboxer) reported

    @PrimeVideo Terrible show. Good riddance.

  • FreifeldTodd
    Todd Freifeld (@FreifeldTodd) reported

    The worst part of Yankees games on @PrimeVideo is we don’t get the jazz rain delay @YESNetwork theme #yankees #raindelay

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