Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Ashburn, VA 7
Phoenix, AZ 6
Atlanta, GA 5
Minneapolis, MN 3
Dallas, TX 3
Denver, CO 3
Chicago, IL 3
London, England 3
Orlando, FL 3
Brisbane, QLD 3
Buena Park, CA 3
St. Louis, MO 2
Columbus, OH 2
Austin, TX 2
San Antonio, TX 2
Wylie, TX 2
Nottingham, England 2
Endicott, NY 2
Angier, NC 2
Miami, FL 2
Stone Mountain, GA 2
Montréal, QC 2
Omaha, NE 2
Vancouver, BC 2
Houston, TX 2
New Delhi, NCT 2
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • galadriyen trixie (@galadriyen) reported

    @elbutragueno22 @IronHayden_Hodl @PrimeVideo YOU get some help putrid furry neckbeard with **** cheese accumulating in his mother's basement

  • ssenthilkumar_ senthilkumars (@ssenthilkumar_) reported

    @PrimeVideo I am not able to download videos in my iPhone it is in loading state and I have not exceeded limit also kindly help with the solution @PrimeVideoIN

  • trillium_lady TrilliumLady 👨‍🦼🐈🐈‍⬛🧬🔬🪡⚔️ #Trillium (@trillium_lady) reported

    @LOTRonPrime @PrimeVideo I'm trying, but the Intarwebz in fighting me. I must have had the signsl drop out on me a half-dozen times in one episode tonight.😡 I really, **REALLY** wish you'd issue them on DVDs so I wouldn't have to put up with this crap!!

  • jayair3 Jaafar Kassim (@jayair3) reported

    @PrimeVideo I just spent 3 days watching the original trilogy of #LOTR and your series rings of power is absolute garbage and a dishonor to Tolkein's work.

  • romaisa_24 Romaisa Iqbal (@romaisa_24) reported

    @AmazonHelp Got the mail update, didn't help. @JeffBezos as a customer, I've never ever faced such a poor customer service in my life. @amazonaffilia training given to these representatives is not upto the mark. Again called, wasted my time with no solution. #PrimeVideo #AmazonPrime

  • PaulHerzberg6 Paul Herzberg (@PaulHerzberg6) reported

    @NeoWestchester @PrimeVideo In my case it adds bars depending on which ratio it chooses top/bottom or sides and squishes the image. I realise this is a different problem, but it seems in the same class.

  • Shan_6183 shan (ஷான்) 🇲🇾🌺🐯 (@Shan_6183) reported

    @PrimeVideo I need help.. my device not giving me atmos sound at all.. how to ctc?

  • JayAreOliver J.R. (Hank Helloween Version) (@JayAreOliver) reported

    @strongest_human @PrimeVideo Weirdly, it showed up on my fire stick search no problem, but didn't show up in app on my TV or on my phone.

  • jen29268280 jen (@jen29268280) reported

    @PrimeVideo signed up to paramount to watch paw patrol movie. Now paid and now it only shows the trailer?? Please help! 2 year old is desperate to watch it!

  • steflachcomms Stef Lach (@steflachcomms) reported

    .@PrimeVideo can’t find the Scotland v Australia rugby game on Prime. I can’t find the ‘live and upcoming’ section your instructions mention. Why is this so hard??? Searching for rugby, love, Scotland etc doesn’t help.

  • Johnshoe117 John shoemaker (@Johnshoe117) reported

    @JKCorden @BettyWho @PrimeVideo Anna Freud She said that ppl with kind hearts treat small animals well. You treated the Balthazar food servers poorly made it known that you thought you were better than them. Don't be a d*ck. Reflect on your poor behavior and learn and grow. Or just f*ck you, ya know? C*nt ;)

  • strongest_human Lew 🔜 MFF 2022 (@strongest_human) reported

    So, Kamen Rider BLACK SUN is up for streaming but @PrimeVideo doesn't actually have it properly listed where you can search for it, let alone where it renders properly in English when you have it on your list. Y'all need to fix that.

  • boomtownboomin a.aron (@boomtownboomin) reported

    @PrimeVideo This is terrible…

  • illitrate jai (@illitrate) reported

    @ThePeripheralPV @PrimeVideo The scene were they were walking in London, those streets are near where I work. Going to be trippy when I’m heading to the office next week, I’m going to suspect everyone is potentially a peripheral…

  • HarshPr74910549 Harsh Prajapat (@HarshPr74910549) reported

    @PrimeVideo prime vedio not login Please login problem issue solve 7791873472

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