Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Washington, D.C., DC | 4 |
Minneapolis, MN | 4 |
Hyderabad, TG | 4 |
Toronto, ON | 3 |
Dallas, TX | 3 |
Spring Hill, FL | 3 |
St. Louis, MO | 3 |
Manchester, England | 3 |
Los Angeles, CA | 3 |
San Jose, CA | 2 |
Cleveland, OH | 2 |
Rock Hill, SC | 2 |
Bengaluru, KA | 2 |
Noida, UP | 2 |
Sarasota, FL | 2 |
Clarksville, TN | 2 |
Brisbane, QLD | 2 |
New York City, NY | 2 |
Atlanta, GA | 2 |
Pittsburgh, PA | 2 |
Columbus, OH | 2 |
Bristol, CT | 2 |
Guwahati, AS | 2 |
Ashburn, VA | 2 |
Tacoma, WA | 2 |
Chicago, IL | 2 |
Tamarac, FL | 2 |
Buffalo, NY | 2 |
Philadelphia, PA | 2 |
Sydney, NSW | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Luger (@KurtPugh1) reported
@PrimeVideo this is the worst telecast in the history of sports. Good job!
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Jen Jen 🇺🇸 🙏 🇺🇦 (@JENinATX) reported
@Jrad2k9 @PrimeVideo My parents is fine and they’re out in the country. Mine has been awful, apparently some people have a clear picture while the rest of us looks like we have cataracts.
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DC1958 (@DC19583) reported
@ajassy @PrimeVideo @NFL Audio is terrible
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shawn robinson (@whirob) reported
@PrimeVideo @chargers @Chiefs Man the stream is terrible. Has not been clear all night. I use a streaming service for tv and never have these types of issues.
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RYaus (@r_yaus) reported
@PrimeVideo @nflnetwork hey nfl, can you go back to broadcasting the games? The Amazon video feed is terrible
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Rob Esser (@resser2142) reported
@PrimeVideo why is your #ThursdayNightFootball stream on @Roku absolute terrible quality? Illegal streams have a clearer picture than this
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Tiffany Daniels 🐝 (@dymond427) reported
@proof86 @amazon @PrimeVideo I have top speed internet. All other channels and apps work perfectly.
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SORCEZ DINEIRO (@SDINEIRO) reported
@PrimeVideo @chargers @Chiefs YALL SERVICE SUCKS THE VOLUME HAS FONE OUT AND I LOOKING AT A GAME WITH NO SOUND GTHFOH FIX THE D.. SYSTEM .
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Ana W 🌊 (@azwess) reported
@VeganTom @RyanHarer01 @PrimeVideo Yes. Human sayings. Human failings. I don’t see any problem whatsoever with how Elendil acted or spoke.
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Todd McCarty (@jtoddmccarty) reported
@PrimeVideo I keep getting an error when I try to tune in to TNF. Kinda frustrating.
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Steve (@stevie22zee) reported
@PrimeVideo if you can’t have a quality feed for the nfl, don’t take it over. This is pathetic. @NFL ##
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waltb31 (@waltb31) reported
.@PrimeVideo sucks for @NFL football. The picture quality is poor. And the advertised functions don’t work. #SDvsKC
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SORCEZ DINEIRO (@SDINEIRO) reported
@PrimeVideo LISTEN YALL SUCK FOR REAL RIGHT NOW THE GAME IS NO SOUND AND BEEN GLITCHING THE WHOLE GAME.THUS FAR CMON I SEE CANT HEAR D... GAME FIX VOLUME .
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Just_greene (@GreeneJust) reported
Sheesh @nflcommish you had a bad off-season and now your @PrimeVideo deal is off to an awful start. Hope you can get out of this deal and get football back on cable ASAP #nfl #TNFonPrime #Amazonprime
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Mae (@Maesie19) reported
The NFL Thursday night football streaming quality is straight up garbage. I said what I said, and I meant it. @NFL @PrimeVideo