Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 11
Portland, OR 8
San Jose, CA 8
Houston, TX 7
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Birmingham, AL 4
Brisbane, QLD 3
Madison, WI 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Wilson74150327 M.Wilson (@Wilson74150327) reported

    @AmazonHelp @primevideosport @PrimeVideo please read all your threads. Hundreds of your customers cannot watch the live football or other content on their TV right now. Error code 6085. Come on! Footie going to be over before we see anything 🙄🙄🙄

  • DomPatt19 Dom (@DomPatt19) reported

    How rubbish is @primevideosport... pay the money for Amazon prime and just get error code 6085! Waste of money #PrimeVideo #Useless

  • Smalley75 Dan Small (@Smalley75) reported

    @PrimeVideo 6085 error - what's occurring??

  • DisneyMom2Twins Wear a damn mask-SCIENCE-President Biden fan (@DisneyMom2Twins) reported

    @PrimeVideo i c can't get prime video to even launch, keep getting 6085 error codes. What is going on?

  • JamCam80s ᴊᴀᴍᴇꜱ ᴄᴀᴍᴘʙᴇʟʟ (@JamCam80s) reported

    @IsaacHayden65 @PrimeVideo Switched to 2nd audio option without stadium fx seems to help

  • Jamie_kelly9 Jamie kelly (@Jamie_kelly9) reported

    @PrimeVideo what’s the point in getting live football when your **** app obviously can’t handle it. Error after error time

  • TheCrimsnFuckor Chris Hawker - BLM! (@TheCrimsnFuckor) reported

    @PrimeVideo @AmazonHelp I've tried using Prime Video on my PS4 and earlier today it was working but I've had two error codes and neither show up on the help section of the website, the current error code is 6085.

  • ThingsIveFound Alex (@ThingsIveFound) reported

    Thanks @PrimeVideo for failing to work when I want to watch the football. Well worth the money

  • johnny_williams Johnny (@johnny_williams) reported

    @theClurichaun @PrimeVideo I guess I could try a different device. Definitely not working the Prime app through Xfinity

  • WillHedley2 Will🤟🏼 (@WillHedley2) reported

    @PrimeVideo @AmazonHelp Sort out your garbage servers. This exact issue happened last year when you streamed Premier League matches. How have you not fixed this? Error code: 6085

  • DeviJustice DeviJustice (@DeviJustice) reported

    @PrimeVideo No, because your service is down. Error 6085. Didn’t plan ahead for Black Friday, eh?

  • CraigRCox1 Craig R Cox (@CraigRCox1) reported

    @PrimeVideo Trying to watch Palace vs Newcastle game on Prime video...keeps saying error code 6085. What does this mean? Why can't I watch it

  • colonelbingo Andy (@colonelbingo) reported

    @MissUNOwen1 @PrimeVideo The Amazom prime video app works OK on my phone but streaming to the TV gets the 6085 error code. Definitely an issue at Amazon's end

  • onporter Oliver Porter (@onporter) reported

    @PrimeVideo @primevideosport not working on TV or Xbox app. When there is a Premier League football match on. And the quality on your web browser is awful. Joke. Stop showing football if you can’t do it properly. #cpfc #nufc

  • JoeFrisina Joseph Frisina 🇦🇺🇮🇹🇬🇧🇪🇺🌏✨ (@JoeFrisina) reported

    @PrimeVideo Sort out you @premierleague #CRYNEW live stream. A pirate stream is better quality.

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