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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Istanbul, Istanbul 2
Fairfield, CA 3
Jeffersonville, IN 1
Berlin, Berlin 3
Hamilton, ON 1
Guwahati, AS 1
Ashburn, VA 4
Richelieu, Centre 1
Phoenix, AZ 3
Orlando, FL 5
Baton Rouge, LA 2
York, England 2
Ciudad Apodaca, NLE 1
Sterling Heights, MI 1
Jordan, NY 1
Ware, England 1
Santa Coloma de Gramenet, Catalonia 1
Goussainville, Centre 1
Greater Noida, UP 1
Birmingham, England 1
Fairport, NY 1
Toledo, OH 1
Halifax, NS 1
North Shields, England 1
Bad Oldesloe, Schleswig-Holstein 1
Achern, Baden-Württemberg 1
Neubrandenburg, Mecklenburg-Vorpommern 1
Appenweier, Baden-Württemberg 1
Chicago, IL 6
Denver, CO 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BeeLoverBecca
    Glitter 🐝✨ (@BeeLoverBecca) reported

    Why does the spurs game look so hazy? What’s going on with that camera quality @PrimeVideo ?

  • youngestsexton
    Dave (@youngestsexton) reported

    @PrimeVideo Fix your subtitles!!!!!! How can you be so stupid that you set up a video with the wrong closed captioning?

  • arnieponceplace
    Arnie Ramirez (@arnieponceplace) reported

    @PrimeVideo the Lakers Rockets broadcast looks terrible… blurry and the players look like ghosts. Bad. I want a refund.

  • maevemilley
    . (@maevemilley) reported

    @fourmclren @PrimeVideo the fact that grrm openly hates the adaptation of his work but loved my lady jane like cmonnn

  • billstencel
    bill stencel (@billstencel) reported

    @NBAonPrime @PrimeVideo Your stream is terrible quality. The 2nd half has been awful

  • Jkostvstheworld
    Jason K (@Jkostvstheworld) reported

    @PrimeVideo does a terrible job of broadcasting @NBA basketball literally every other outfit does it better.

  • ds_klusjesman
    Karl Richter (@ds_klusjesman) reported

    @PrimeVideo thank you for providing your viewers with the worst broadcast duo in NBA history for the @celtics @sixers game. Completely unwatchable

  • SJPontes
    S.J. Pontes (@SJPontes) reported

    @NBAonPrime @PrimeVideo FIX YOUR **** the sound and video don’t match up again, but you want people to pay for this **** 🤬 GET YOUR HEADS AND ASSES WIRED TOGETHER!

  • EMartin5278
    Xeno06 (@EMartin5278) reported

    @Sony @PrimeVideo Fix the drm problem

  • ShawnBechard
    Shawn Bechard (@ShawnBechard) reported

    @PrimeVideo Terrible comedy. How is this in the top ten?

  • dennis3967
    KB24 (@dennis3967) reported

    @PrimeVideo the NBA games are unwatchable. Terrible quality!

  • Brad12246
    Brad1122 (@Brad12246) reported

    How far down in the announcer basement did @PrimeVideo reach for Eric Collins and Dell Curry. This game with the @celtics and @sixers has been a terrible broadcast. These two are clowns 🤡🤡🤡🤡🤡

  • Jeff777Jtjr
    JTJR (@Jeff777Jtjr) reported

    @PrimeVideo @nba your video is terrible 😡

  • goodjobjared
    HIMMOTHY (@goodjobjared) reported

    @PrimeVideo Fix the picture quality on your iOS app for live sports. The picture is extremely overexposed and blown out

  • EB21122
    Eric (@EB21122) reported

    Why won’t @PrimeVideo fix the damn damn sound on these nba broadcasts !????

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