Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ogden, UT | 1 |
| Rezé, Pays de la Loire | 1 |
| Dewsbury, England | 1 |
| Toronto, ON | 3 |
| Kingston upon Hull, England | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 2 |
| Wrocław, Lower Silesia | 2 |
| Paris, Île-de-France | 6 |
| Asheville, NC | 2 |
| Sydney, NSW | 4 |
| Modesto, CA | 1 |
| Washington Court House, OH | 1 |
| Plainfield, IN | 1 |
| Kansas City, MO | 1 |
| Atlanta, GA | 5 |
| Owensboro, KY | 1 |
| St. Petersburg, FL | 1 |
| West Palm Beach, FL | 1 |
| Belleville, IL | 2 |
| Dallas, TX | 4 |
| Sooke, BC | 1 |
| Orchies, Hauts-de-France | 1 |
| Albuquerque, NM | 1 |
| Tivoli, NY | 1 |
| San Jose, CA | 5 |
| Virginia Beach, VA | 1 |
| Denver, CO | 5 |
| Sweetwater, TN | 1 |
| Hoddesdon, England | 1 |
| Austin, TX | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo Amazon customer service is pretending that they are unaware of the syncing issue of Universal Studios movies purchased from Prime Video. they are telling customers to contact Movies Anywhere to resolve the issue. I’m cutting out the middle man
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Dylan (@Dylli0) reported@PrimeVideo Whoa. It looks terrible in color.
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Ron Handley (@ronaldhandley) reported@PrimeVideo Terrible. Terrible Acting. Did I just watch Cage or Biden?
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KiteSmiter (@KiteSmiter) reported@PrimeVideo whatever update happened with the app with the live TV tab, it’s impossible to scroll past it to the other apps like Apple , paramount, just gets stuck on live tv and you must quit the app and search the show you want instead. Just FYI but pls fix thanks
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EhJay (@EhJay33) reported@Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem bud
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Bob (@ajfassociates) reported@PrimeVideo NO IT DOESN'T! HE'S A TOTAL TRASHY GARBAGE ACTOR. THE ABSOLUTE WORST!
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Paul✝️🇺🇸🇮🇱 (@PaulNCC17012024) reported@PrimeVideo This was so much fun. The acting, casting and writing was terrific. The Disney/Marvel shows at best were ok and at worst completely unwatchable garbage. This show was so entertaining. Nick Cage was quite frankly…brilliant!!👏👏👏👏
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Yvonne Todd (@toddyvonne) reported@amazon @movies_anywhere @PrimeVideo It boggles the mind that customers have to complain in this manner to get you to do your job. Amazon you need to train your staff to be more effective because this is ridiculous. It shouldn’t take almost a year to fix a known system issue. Your customers deserve better!
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L Scott (@LaLaScottSpeaks) reported@PrimeVideo Why can’t Amazon fix their DARK videos No other channel or app is like that
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Freld (@freld) reported@PrimeVideo Can you fix the B&W options on Firesticks? It’s not available.
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Adam Kracík (@kracik_adam) reported@PrimeVideo Yo amazon just stopping by to tell you how much you suck. I am dropping amazon. Go to hell. Worst company. If you wanna go the way that people like what you do so you cancle it, than you have nothing to offer. Bye.
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Greg Hartman 🇺🇸 (@ghartman02) reported@GarrettSmithley @PrimeVideo I just cannot get it to work. A few hours ago, I went on Amazon, clicked the NASCAR thing watched some rain delay, but now it's just a spinner.
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Bill Riling (@RilingBill) reported@PrimeVideo It's awful. Awfully good. Good as in sucks.
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sowedan (@sowedan) reported@PrimeVideo Fix your ******* app
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☾ XXI (@_soberdxx) reported@PrimeVideo did yall fix the option to choose which versions to watch?
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