Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Los Angeles, CA 8
Atlanta, GA 8
Portland, OR 7
Orlando, FL 7
Omaha, NE 5
Minneapolis, MN 5
Seattle, WA 5
Chicago, IL 5
Houston, TX 5
Perth, WA 4
Miami, FL 4
Brisbane, QLD 4
Birmingham, AL 4
Denver, CO 4
Sydney, NSW 4
Ashburn, VA 4
London, England 3
Kansas City, MO 3
Dallas, TX 3
Queens, NY 3
Buena Park, CA 3
Austin, TX 3
New York City, NY 3
San Jose, CA 3
Napa, CA 2
St. Louis, MO 2
Vancouver, BC 2
Boise, ID 2
Rockledge, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Downspout2325bp Fact Wacker (@Downspout2325bp) reported

    @PrimeVideo Terrible - typical, predictable H-wood.

  • prashantkarkera Prashant Karkera (@prashantkarkera) reported

    @shetty_rishab Request you to stop / delay streaming of #Kantara on @PrimeVideo till #Varaharoopam song is included. It is the essence of the brand and any changes will dilute the quality. @hombalefilms please try other options.

  • SteffenScott2 Steffen Scott (@SteffenScott2) reported

    @PrimeVideo Why is your original content so glitchy? Everything else streams fine. But the Devils Hour and Peripheral glitch so bad I can't watch them.

  • go4gouri 🇮🇳 Gouri Sh Gouda (ଗୌରୀ) (@go4gouri) reported

    @BCCI should invest in #SanjuSamson. Day in day out will help neither. Pant should be shown exit doors at least in T20Is & ODIs. @PrimeVideo #INDvsNZ

  • TheJoshh916 Joshua (@TheJoshh916) reported

    Hey @PrimeVideo this whole releasing The Peripheral once a week “thing” is not working for me! I need my fix!

  • vishuguttal Vishu Guttal !! ವಿಶ್ವೇಶ ಗುತ್ತಲ್ (@vishuguttal) reported

    Why does @PrimeVideo ask for auto pay set up for subscription fully knowing the RBI guidelines and it mostly fails? Did it work for any of you? Tried multiple cards; they all failed.

  • robl Rob Lowcock - @robl@mstdn.social (@robl) reported

    @lionsgateplusuk @PrimeVideo @Counterpart_STZ The series isn't available to download anywhere in the UK, and appears to have been removed with no notice. This is exactly the sort of service problem that streaming services were supposed to avoid.

  • ogalotrebor Roberto Lago (@ogalotrebor) reported

    @ThePeripheralPV @PrimeVideo Face ID doesn’t work when your eyes are closed. #ThePeripheral

  • DavisDowns Davis Lee Downs (@DavisDowns) reported

    @mollystar545 @PrimeVideo My wife and I wish we hadn’t. Terrible movie!

  • CamCassidy Cameron Cassidy (@CamCassidy) reported

    @PrimeVideo is absolutely amazing, the speed as which they deliver can solve any issue very quickly. Schedule deliveries like toilet paper, paper towel, garbage bag, etc when cleaners arrive.

  • tarlenannnamaga Tarale (@tarlenannnamaga) reported

    @vishuguttal @PrimeVideo I have a prime account and I had revalidate my card after the new RBI guidelines. But once it's stored as per the new guidelines, has been working well. No issues. I use HDFC cards

  • margcreel_70 Margaret Creelman (@margcreel_70) reported

    @PrimeVideo Fascinating! Intriguing! But I’m having a boatload o’trouble understanding the Brit, Welsh, Scots and street Cockney accented dialogue! Humph! It’s frustrating, so I can barely get the gist of the future world conflicts!

  • ImSSR45 Thakur _SSR45🇮🇳 (@ImSSR45) reported

    @PrimeVideo #NZvINDonPrime quality 💥💥💥💥💥💥👏👏

  • chickadeeALOTO Chickadee (@chickadeeALOTO) reported

    @AmazonStudios @LeagueOnPrime @PrimeVideo Is it just me or is this tweet not quite landing right? Representation does matter, of course. We certainly understand that as a community, but when you toy with a marginalized fan base for 4 months and choose not to recognize the quality of this drama, ignore the salient….

  • roshrise Roshan Dsouza (@roshrise) reported

    Is there an issue in Amazon prime ..unable to login @PrimeVideo

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