Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 7
Los Angeles, CA 7
Ashburn, VA 5
Atlanta, GA 5
Chicago, IL 4
Denver, CO 3
Houston, TX 3
Portland, OR 3
London, England 3
Orlando, FL 3
Miami, FL 3
Minneapolis, MN 3
Brisbane, QLD 3
Buena Park, CA 3
New Delhi, NCT 2
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Madison, WI 2
Napa, CA 2
Perth, WA 2
Omaha, NE 2
Dallas, TX 2
Vancouver, BC 2
Seattle, WA 2
Needham, MA 2
Motril, Andalucía 2
Tavel, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • B141Ritz Ritz 🌸 (@B141Ritz) reported

    @footballguy971 @PrimeVideo No. It gets worse till the last episode where you get some answers but the whole thing is very frustrating and the characters are terrible people, hard to care what happens to them. I will not watch season 2

  • adriegee Adriana☘️ (@adriegee) reported

    @PrimeVideo Good trouble

  • Noriic1 Ice Cold 🍻🎮🥃🎉🔥 (@Noriic1) reported

    @PrimeVideo @PrimeVideo what is going on whit your app lately? I have try and log in on my 2 Samsung TV's, Xbox, phone, laptop and the **** don't work. You take my money each month. But i can't log in for mouth's. Btw your support sucks Spaceballs!

  • sharma22509 Himanshu Sharma (@sharma22509) reported

    @PrimeVideo i mistakenly activated prime membership on my different account kindly help me in transferring it.

  • PALLAB33419997 PALLAB (@PALLAB33419997) reported

    i have ordered a smart watch from amazon but didn't recieved it but they told me that the product was delivered to me properly & refused to give the refund... very bad experience... please help me to get my money back.. @amazonIN @AmazonHelp @PrimeVideo

  • stacyspackard Stacy (@stacyspackard) reported

    @nerdist @TheBoysTV @PrimeVideo Men (and The Female) At Work

  • AimeeTruchan 208Poolside🥑📚🥂🎾🎭 (@AimeeTruchan) reported

    So I can watch on another device WITH ADS even though I pay for @PrimeVideo? WTAF? Help @welliver_titus

  • hoodwrecked rich (@hoodwrecked) reported

    @PrimeVideo The worst trilogy, OF ALL TIME.

  • KF_Lawless KF_Lawless (Hungry) (@KF_Lawless) reported

    Shoutout to @PrimeVideo for having the absolute poorest, bottom of the barrel quality streaming service AND somehow having the audacity to run 2-minute commercials during movies. 🖕🏻

  • Garamkhoon7 Sapan Vivek Bhatt (@Garamkhoon7) reported

    @insanepplYT That is the problem with society, we celebrate these rats and these big OTT platforms like @netflix & @PrimeVideo show it to mint views and money. Some jerk picks up ideas and actually ruins someone’s life. Absolutely pathetic to give mileage to such losers on mainstream media

  • Thizzlink_ Chris Rigmaiden (@Thizzlink_) reported

    @PrimeVideo Posting this anywhere/everywhere #TheWilds related until I get a answer 🥺. (Check the replies/thread to this if you think you can help cause this is TRULY bothering me)

  • bhagi101 B (@bhagi101) reported

    I think I just found a glitch on Amazon Prime, I've connected it to my Digital Wallet, It tries to charge me everyday but the balance in that wallet is 0. I can still watch the shows uninterrupted and they haven't cancelled my subscription. @PrimeVideo

  • labourmatters Labour Matters (@labourmatters) reported

    Hey @PrimeVideo the subtitles on The Godfather Part 2 are awful. They run about a minute after they should. Fine on The Godfather (part 1), so what gives? Ruining a great movie

  • microze full clip (@microze) reported

    @nerdist @TheBoysTV @PrimeVideo Butchers at work

  • OWASINDA BurnaGirl (@OWASINDA) reported

    @amazon @PrimeVideo you have some very incompetent staff !!! Why is your staff making my issue worker by giving me wrong information ?

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