Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 11
Los Angeles, CA 8
Atlanta, GA 8
Portland, OR 7
Orlando, FL 7
Minneapolis, MN 5
Chicago, IL 5
Houston, TX 5
Perth, WA 4
Omaha, NE 4
Miami, FL 4
Brisbane, QLD 4
Birmingham, AL 4
Denver, CO 4
Seattle, WA 4
Sydney, NSW 4
London, England 3
Kansas City, MO 3
Dallas, TX 3
Buena Park, CA 3
Austin, TX 3
Ashburn, VA 3
New York City, NY 3
Napa, CA 2
St. Louis, MO 2
Queens, NY 2
Vancouver, BC 2
Boise, ID 2
Rockledge, FL 2
Needham, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • amber_hammer Amber Bryant (@amber_hammer) reported

    @AMCPlus If only I didn’t receive an error when trying to. Multiple attempts, multiple restarts, no joy @PrimeVideo

  • RafaelALopez123 Rafael Lopez (@RafaelALopez123) reported

    @PrimeVideo any way we can get the app working with Chromecast?? Or is there a fix

  • 59nXjN3luZbcPVt why do not you have a good one (@59nXjN3luZbcPVt) reported

    @taylorswift13 @PrimeVideo I do not care a pinasod about what sort of problem you are,you are just a creature of the nature that make it peace all in ever and ever fun time.

  • steveratty Steve Ratcliffe (@steveratty) reported

    Why do so many films say UHD HDR but are only in HD on #PrimeVideo #amazone some work others don’t.

  • F76Tonya TonyaF76 (@F76Tonya) reported

    @amber_hammer @AMCPlus @PrimeVideo We had service unavailable on prime as well. I had to cast it from my phone to the firestick toget it to work. Very annoying to have another issue getting AMC plus through prime.

  • jamiecr95868264 jamie crawford (@jamiecr95868264) reported

    Amazon fire remote has failed. Eventually got through to Amazon who suggested I forked out for a whole new fire stick and remote. Is this a common issue? @amazon @PrimeVideo @awscloud

  • protipsy Buğra (@protipsy) reported

    @LOTRonPrime @PrimeVideo Worst LOTR ever. This project can not be saved because scriptwriter f***ed up.There is no similarity between book and this freak show. It's a kind of betrayal to Tolkien's legacy, in American way. Sorry but we don't interest in your story, we want the original story.

  • ursNAANE pRRRaveen 🇮🇳🇮🇳🇮🇳 (@ursNAANE) reported

    @PrimeVideo do we have 4k quality on prime..

  • SimsIsHapa Simonne (@SimsIsHapa) reported

    I just watched #huntingbigfoot on @PrimeVideo. I wonder if researchers are now descending on the PNW since covid isn’t an issue as much anymore. Hopefully they are!

  • ThreeD01361696 Healthywarrior (@ThreeD01361696) reported

    @PodcastDipshits @ONEChampionship @PrimeVideo Broken on bottom left. Knee grazed cup on top right as it hits him in abdomen. hmmm

  • truth_nado TruthNado (@truth_nado) reported

    @PrimeVideo Just realized I memory merged "4 Wedding and a Funeral" with "Love Actually". To me it's one very long movie with serious continuity problems.

  • YusufCarsii1903 Kartal (@YusufCarsii1903) reported

    @LOTRonPrime @PrimeVideo *1st season was far away from Tolkien's story *There was just 1 war that was like a street fight of two rival club fans *The rings emerged as a result of centuries of work by Celebrimbor and Sauron with the dwarves, but were made in 2 min's in the series. Is that all you can do?

  • protipsy Buğra (@protipsy) reported

    @LOTRonPrime @PrimeVideo Where is Anatar? WTF is Halbrand? Why Elven rings have been crafted before human and dwarf rings? How do you think that you can fix this crucial mistakes? Do you ever think about to remake this project from zero?

  • norrcorr cor (@norrcorr) reported

    hi @PrimeVideo website is truly the worst interface to ever exist. Why is there no restart an episode button? I am trying to start over an episode & I click into it & it immediately starts playing the next episode. I need to watch episode 3 of #RingsOfPowers guys!!!!!!

  • earthfaeriebrie Brie 🐉 (@earthfaeriebrie) reported

    @kendricklamar @PrimeVideo damn I’m at work, I hope it was a good show.

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