Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Denver, CO 7
Brisbane, QLD 5
Chicago, IL 5
Atlanta, GA 5
Orlando, FL 5
Los Angeles, CA 5
Tampa, FL 4
Dallas, TX 4
Ashburn, VA 4
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Buena Park, CA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Minneapolis, MN 3
Phoenix, AZ 3
London, England 3
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Jacksonville, FL 2
Austin, TX 2
San Francisco, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Hiddenjewelki Hiddenjewelki💎 (@Hiddenjewelki) reported

    Whoever wrote “Them” is psycho af and really need a psych evaluation... like seriously need some help !!!! @PrimeVideo

  • 91gayvodka franky²⁸ ♡‘s sof (@91gayvodka) reported

    so just because i live in germany i have to watch the 100 in german instead of english because it’s not available? @PrimeVideo fix that pls

  • Dr_Kwame Kwamé (@Dr_Kwame) reported

    @PrimeVideo This show is terrible

  • EricRunner2011 WayAwesomer (@EricRunner2011) reported

    @PrimeVideo This show is awful

  • simonjhammer Simon James Hammer (@simonjhammer) reported

    @PrimeVideo why is your service running an ad for an adult movie in front of every episode under the kids section? First off, ads on paid service?? Hell no. Secondly, adult ads in front of kids shows? Please fix this asap; Netflix and Disney Plus are easy alternatives with no ads

  • Christieblogs Christie (@Christieblogs) reported

    @stuckupya @PrimeVideo I agree this movie was awful soo crazy like how can they make movie like this!!

  • Savvy_Up2020 Georgette C (@Savvy_Up2020) reported

    @vincentdonofrio I need to see “Broken horses” I forgot about that movie. Looks like a good action one! Definitely renting it on @PrimeVideo

  • gmarks06 Marcus Garner (@gmarks06) reported

    @k1ngofthetrap @PrimeVideo You need counseling then, all humans should have a problem with this.

  • shevonne876 shevonne johnson (@shevonne876) reported

    @PrimeVideo I’ve been trying to cancel a subscription that I’m not using and get a refund. The website is no help. Can someone help me. I’ve tried everything.

  • Sarth1s Josh (@Sarth1s) reported

    @annafunk @PrimeVideo I've had it sometimes load subs for an entirely different title and they really throws me off.. have to go out and back in a few times because refresh somehow doesn't work 😶

  • RobbieDurham Robbie Durham 🎧 (@RobbieDurham) reported

    @rizwanahmed in ‘Sound of metal’ is on another level. A film for our time. A film about acceptance. A film about one of my worst nightmares. Fair play lads. @PrimeVideo #soundofmetal GET IT WATCHED, YA BASS.

  • Wil_with1_L Paycheck Reed (@Wil_with1_L) reported

    Does anyone know how to link subscriptions to @PrimeVideo ? I.E I pay for a yearly subscription of MLB network but Amazon gives me the opportunity to have MLB network in there app. Problem is Amazon makes me resubscribe through their App. Little frustrating.

  • wURkerbee °•Coach S.•° (@wURkerbee) reported

    @PrimeVideo @AmazonStudios @Amazon Listen I just watched WIDOW on your media outlet and I took issue with the part in the series when the script required the white actress to tell the black child that she reminded her of her DOG. #NOacceptableatALL #BLM #DoBetter

  • jaymo1978 James Martin (@jaymo1978) reported

    @HoltMcCallany @PrimeVideo Okay, spoke with Ryan and Dave day before yesterday, they said to circle back once we're fully set up. Working on that now (Circle of Confusion & Revelations are looking now!) Can I say you're open to considering? I've no doubt it would help us get everything lined up! 🙏

  • fahadtweets Fahad Ali Jami (@fahadtweets) reported

    @PrimeVideo Worst fkng show ever!

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