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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mississauga, ON 1
Los Angeles, CA 4
Martinsville, IN 2
Dallas, TX 4
Township of Evan, KS 15
San Antonio, TX 2
Quito, Pichincha 2
Aiken, SC 1
Surrey, BC 1
Ashley, IL 2
Seattle, WA 10
Omaha, NE 1
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Chicago, IL 6
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • PolifkaPatch
    Sam Polifka (@PolifkaPatch) reported

    Do these games on #primevideo look terrible and lo-res to anyone else? Commercials all look crisp as hell but the game looks like I’m watching on a TV in 1997

  • GaryBurford12
    Gary Burford (@GaryBurford12) reported

    @ACMawards @PrimeVideo Not great…the audio quality is horrible….every song is poorly mixed for the TV broadcast!

  • johnredskins1
    John Walsh (@johnredskins1) reported

    @ACMawards I would like to watch the ACM awards from last night on demand on @PrimeVideo and cannot find it anywhere. Can you help me or tell me when it will be available?

  • jmoney42777
    Jason Sulano (@jmoney42777) reported

    @ATCoco2017 @amazon @PrimeVideo I agree they run over my property and won’t fix what did.

  • BLOOP63937129
    VILE (@BLOOP63937129) reported

    @TheMasterOfLuck @PrimeVideo This is an absolutely retarded take. The problem with The Boys isn't the production budget, it's the writing.

  • MVielhaber
    Mike Vielhaber (@MVielhaber) reported

    Anyone else having the Prime Video 160i experience. Someone at @PrimeVideo can you plug in the rest of the servers. I have gigabit internet…

  • TheClinophile25
    The Sunny Side of the Life✊🏾💪🏾 💅🏾 (@TheClinophile25) reported

    @PrimeVideo I've been getting a video playback error since the #Game7 of the Eastern Conference Finals started tonight. What gives!?!?!?!?!?!?! Fix the feed!!! Greedy, useless company.

  • robinhoodjr24
    Timber style (@robinhoodjr24) reported

    @NBAonPrime @PrimeVideo Is the person running the replays drunk????? We want to see the 50/50 calls directly after they happen.... you either dont see them at all or get the worst possible angle like 3 min later ???? Who is running this game production?

  • JAcklesSldrBoy
    ℕ𝕒𝕥𝕥𝕪 🪴 (@JAcklesSldrBoy) reported

    At this point @PrimeVideo should just release #VoughtRising teaser in good quality. It's out there. No point holding it back.

  • ethanccbrown
    Ethan Brown (@ethanccbrown) reported

    @TheMasterOfLuck @PrimeVideo I think people like you are genuinely some of the worst people. You watched something and I would hope you enjoyed it for four seasons just to **** on it constantly for an entire season because you don’t like how it’s playing out. Bunch of crybabies when **** doesn’t go your way.

  • StrongCLEfan
    StrongCLEfan (@StrongCLEfan) reported

    No replays and terrible commentating do better @PrimeVideo!!!! @KenCarman @SportsBoyTony #letemknow

  • CostasUnique
    Costas (@CostasUnique) reported

    Maybe it’s going to work well for @PrimeVideo

  • North_Dakota214
    Dakota 🧢⬆️ (@North_Dakota214) reported

    @AmazonHelp @PrimeVideo Unfortunately, these didn't help. Is there an email or something I can reach out to?

  • TUCO187187
    TUCO (@TUCO187187) reported

    @PrimeVideo Just watched this shii worst ending to any series ever

  • DefectiveGeneus
    Stephen Hambor (@DefectiveGeneus) reported

    @PrimeVideo yes Candice is terrible to listen to. Even Kevin can’t be demonstrative enough to make if the Wade and Candice awful commentary.

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