Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Chicago, IL 7
Atlanta, GA 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Denver, CO 5
Ashburn, VA 5
Perth, WA 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
New York City, NY 4
San Jose, CA 4
San Diego, CA 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3
Tallahassee, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ConflictOfValue AConflictofValues (@ConflictOfValue) reported

    @MollyJongFast @PrimeVideo Watching a drunken, smoking, misanthopist is not my idea of a good show. One of the worst shows ever.

  • armstrew Chill E Dog (@armstrew) reported

    I had to turn off #BlissMovie. It’s like a terrible version of The Matrix. @PrimeVideo

  • calyep • 𝓰𝓾𝓲𝓷𝓮𝓿𝓮𝓻𝓮 • (@calyep) reported

    @PrimeVideo @Harry_Styles Help

  • Frank_Boshoff Frank (@Frank_Boshoff) reported

    Just spoke to the @Disney support. Apparently you don't support 4k on Windows. It only goes up to 720p. #fraud oh and @netflix and @PrimeVideo do the same thing. Can any of you explain why on the superior platform you can't even fix 4k streaming. While you do say so in adds?

  • Sandraescobarm_ Sandri (@Sandraescobarm_) reported

    @PrimeVideo @Harry_Styles Hey, Mr. Policeman I don't want no trouble

  • ghostbear1981 J. Stone (@ghostbear1981) reported

    @ultrapampers @netflix @PrimeVideo i have netflix. may i respectfully ask for a bit more context? --i don't usually use 'caption\sub-titles' 🤔 so i'm not exactly going to know this answer. however, i'm willing to investigate & help. 🤨

  • phill_rawlings Phill (@phill_rawlings) reported

    @PrimeVideo Hi, we've tried to stream Greenland on a number of occasions over the last 2 days but we keep getting an error message. All other titles are streaming fine.

  • bmock Bryan Mock (@bmock) reported

    @flancian @PrimeVideo Worst streaming service. "Free on prime" Get ******* bent

  • harrybananadick emily🍌 (@harrybananadick) reported

    @PrimeVideo @haroldsBIGtoes @Harry_Styles HELP

  • DoEfc EFC Will Do For Me (@DoEfc) reported

    Hey @PrimeVideo your service is crap. Trying to watch a film here and it keeps jumping, stalling and kicking us back to t he main menu. Terrible service.

  • theGajen Gajen (@theGajen) reported

    @PrimeVideo @PrimeVideoIN am watching movies in MI TV through PrimeVideo app in the TV. all the movies listing UHD and consumes 7GB for single movie. No PrimeVideo setting to reduced streaming quality on screen. Sad 😢 that.. how to reduce data consumption

  • uncle_miles Miles McNerney (@uncle_miles) reported

    @doctorow @PrimeVideo Phil Dickian + Salma Hayek I would watch that if it were awful

  • Mahran51825252 Mahran (@Mahran51825252) reported

    @PrimeVideo The Problem is you have no all Films !! When do you have a Deal with amc entertainment??

  • jeffkahrs UCONN is bad for WBB (@jeffkahrs) reported

    The old "In Search of..." is not streaming @PrimeVideo @hbomax fix this

  • jimmyears Jimmy (@jimmyears) reported

    @PrimeVideo cannot get greenland the new video to play everything else is ok. What is the problem

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