Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 7 |
| San Jose, CA | 7 |
| Seattle, WA | 6 |
| Minneapolis, MN | 6 |
| Atlanta, GA | 6 |
| Bengaluru, KA | 5 |
| Houston, TX | 5 |
| Portland, OR | 4 |
| San Antonio, TX | 4 |
| Dallas, TX | 4 |
| Wake Forest, NC | 4 |
| Salt Lake City, UT | 4 |
| Denver, CO | 4 |
| Los Angeles, CA | 4 |
| Phoenix, AZ | 4 |
| Ashburn, VA | 4 |
| Vancouver, BC | 4 |
| New York City, NY | 4 |
| Las Vegas, NV | 4 |
| Indianapolis, IN | 4 |
| Melbourne, VIC | 4 |
| Chennai, TN | 3 |
| San Diego, CA | 3 |
| Tampa, FL | 3 |
| Frederick, MD | 3 |
| Toronto, ON | 3 |
| Nashville, TN | 3 |
| Birmingham, AL | 3 |
| Peoria, AZ | 3 |
| Delhi, NCT | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole
(@Cole761) reported
@netflix you done ****** up. Just see what happens with this idiotic password sharing bs. I pay to be able to watch at home and on my phone. No problem I still have @PrimeVideo. Bye bye Netflix.
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sunny salvatore❤️🩹
(@sunny_salvatore) reported
@PrimeVideo Dear PrimeVideo community, I Was just Watching the originals and then it just said that I can't continue. And when I reached for the search bar, It didn't show up. Please fix this bug. But please do not take away The originals or The Vampire diaries.PLEASE. Thank you.
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🇺🇸💙Beanie💙🇺🇸
(@jena_haskins) reported
@PrimeVideo @JLo @joshduhamel This movie was awful.
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Vivek Mishra
(@vivek1605mishra) reported
Unable to login to account. Security approval notification not being received on mobile. @amazonIN @PrimeVideo
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ALTHEEB 🇦🇪💛الذيــــــــب
(@TheebDxb) reported
@PrimeVideo Dear prime you have very bad translations, especially on cold case season 3 and I know every series has the same issues arabic subtitle is bad as I told you and iam as a translator pretty sure you have that guy that translate from Google without watching the video
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Raistlin/G*P
(@RaistlinGP) reported
from
Ban Kham Yai, Changwat Kalasin
@JeremyClarkson @1_nineteen @PrimeVideo And beyond that? Variety’s saying that Amazon won’t be working with you past season 3.. nor for Grand Tour beyond currently commissioned work..?
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Ryan T H
(@Lowtidenights) reported
@PrimeVideo @JLo @joshduhamel Awful
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jerzeygirl
(@NYYankees4321) reported
@PrimeVideo @JLo @joshduhamel Awful movie. Don’t waste your time
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𝓓𝓪𝓿𝓮
(@petch_dave) reported
If ever there was a show that needed cancelling it is #TheRig on #PrimeVideo Absolutely terrible show.
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Nessa Carey
(@NessaCarey) reported
Both @PrimeVideo and @NOWTV have stopped working on our Apple TV. Have tried everything. Why is fixing these sorts of problems so stupidly difficult? Even the @PrimeVideo helpline person didn’t know how to sort this out!
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Jane Ross
(@JaneRoss98) reported
@catherine_w_ @ITV @PrimeVideo I think we should all IGNORE this UK nonsense. They are using H&M to promote that horrible man and his tv shows. Meghan have nothing to do with it. In uk the more TOXIC they are, the more they WORK. See Piers, Dan, etc.🙏
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Collin
(@seeyaintheafter) reported
@PrimeVideo @theVoxMachina has some of the worst writing I have ever seen. In my entire life.. and the cast is amazing.
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sujay paul
(@sujaypaul7) reported
Hello, I have changed my new mobile after transferring data to my new phone I installed prime video app on my mobile but it showing multiple divice reached, but have deregister all of my previous divices...pls help #AmazonIndia #PrimeVideo @amazonIN @PrimeVideo @PrimeVideoIN
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Daddy Vampire
(@DaddyVampire77) reported
THE RIG on @PrimeVideo: Worst movie ever. Unoriginal premise. Implausible plot. Disjointed narrative. Trite characters. Ridiculous dialogue. Poor special effects. Pre-teen devices. Career low for some good actors. What empty suit OK'd this project? Our @amazon fees paid for this?
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SJ
(@SJ_23US) reported
@PrimeVideo my family relies on CC and for some reason on your app it keeps dropping the CC. We have to go into the settings each time to turn it on. Any fix? Maybe someone else out there knows? Tia
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