Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Portland, OR 8
San Jose, CA 8
Denver, CO 7
Houston, TX 7
Los Angeles, CA 7
Minneapolis, MN 7
Orlando, FL 6
Seattle, WA 6
Atlanta, GA 6
Ashburn, VA 6
Birmingham, AL 5
Dallas, TX 5
Las Vegas, NV 5
New York City, NY 5
Sydney, NSW 4
Omaha, NE 4
Miami, FL 4
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Brisbane, QLD 3
Madison, WI 3
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
Indianapolis, IN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ktb76 kate brunning (@ktb76) reported

    @PrimeVideo purchased movie rental yesterday but it kept cutting out after first ten minutes no issues with other apps and not had issue with prime before. Has to purchase on Now tv in the end. Do you reimburse?

  • CamCassidy Cameron Cassidy (@CamCassidy) reported

    @PrimeVideo is absolutely amazing, the speed as which they deliver can solve any issue very quickly. Schedule deliveries like toilet paper, paper towel, garbage bag, etc when cleaners arrive.

  • csalamon2 Chaim (@csalamon2) reported

    @rihanna @PrimeVideo @SavageXFenty When your own efforts fail to elevate you..... Blame the Jews. JEWS ARE LESS THAN 1% OF THE WORLD'S POPULATION. Many struggle like anyone else. Some work hard to achieve high profile positions. Look to your own character and find the answers to your problems.

  • Downspout2325bp Fact Wacker (@Downspout2325bp) reported

    @PrimeVideo Awful movie Turned off after 15 min

  • GregardoVinci Gregardiáa (@GregardoVinci) reported

    @ThePeripheralPV @PrimeVideo Does this mean Tommy helped tie up lose ends too early without being rewarded a reward packet from persons of important interest. O Tommy. Someone please help this man get his boots off and please someone get him a comfy chair with a beer.

  • AzizahMoussa zizi_mouse57 (@AzizahMoussa) reported

    @PrimeVideo Hi Arabic language and its translation doesn’t work on my NIKAI MONITOR , what is the solution for this problem

  • shqiptarfaruk Halil İbrahim Güvenç (@shqiptarfaruk) reported

    @LOTRonPrime @PrimeVideo Worst show 2000’s

  • csalamon2 Chaim (@csalamon2) reported

    @rihanna @SavageXFenty @PrimeVideo When your own efforts fail to elevate you..... Blame the Jews. JEWS ARE LESS THAN 1% OF THE WORLD'S POPULATION. Many struggle like anyone else. Some work hard to achieve high profile positions. Look to your own character and find the answers to your problems.

  • kingdom00024100 kingdom (@kingdom00024100) reported

    @PrimeVideoIN have serious problem with Hindi viewers. these days they release movie in Indian regional language such as Tamil, Telugu, kannada, Malayalam but not in Hindi at the same time this is very disappointing. #PrimeVideo #PrimeVideoIN

  • cpdispatch Diane Neville (@cpdispatch) reported

    @PrimeVideo could you maybe stop freezing up every time I try to skip your self promoting commercials?!? Beyond annoying to be forced to watch them. Don’t bother trying to click on “skip.” Error message every time.

  • HawkeyeRoad Danny (@HawkeyeRoad) reported

    Beyond frustrated that I cannot just add @paramountnet to my cable plan. Tried through @Xfinity and it's an utter joke. I"m going to wind up paying $4 an episode through @PrimeVideo because I have no other options. If anyone else can help me out? I'd appreciate it. Thanks.

  • csalamon2 Chaim (@csalamon2) reported

    @rihanna @SavageXFenty @PrimeVideo When your own efforts fail to elevate you..... Blame the Jews. JEWS ARE LESS THAN 1% OF THE WORLD'S POPULATION. Many struggle like anyone else. Some work hard to achieve high profile positions. Look to your own character and find the answers to your problems.

  • ChrisWhitehorn0 Chris Whitehorn (@ChrisWhitehorn0) reported from Burbank, California

    @PrimeVideo Worst customer service department. The call center is so loud in the background you can’t hear the rep. I’m sick of Amazon.

  • SteffenScott2 Steffen Scott (@SteffenScott2) reported

    @PrimeVideo Why is your original content so glitchy? Everything else streams fine. But the Devils Hour and Peripheral glitch so bad I can't watch them.

  • ogalotrebor Roberto Lago (@ogalotrebor) reported

    @ThePeripheralPV @PrimeVideo Face ID doesn’t work when your eyes are closed. #ThePeripheral

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