Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Ashburn, VA 7
Minneapolis, MN 7
Denver, CO 7
Seattle, WA 6
New York City, NY 6
Indianapolis, IN 6
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Milwaukee, WI 4
Las Vegas, NV 4
Dallas, TX 4
Toronto, ON 3
Austin, TX 3
Bengaluru, KA 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Kansas City, MO 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • denii_fo whatsername. (@denii_fo) reported

    watching a movie on @PrimeVideo and despite i’ve selected the best video quality, the quality is terrible. all pixelated and blurry. used to find better video quality on pirate streaming services 😒

  • Jengi_uk Jennifer Gilbert (@Jengi_uk) reported

    @PrimeVideo trying to watch the Wales Georgia match is horrendous!! Constantly jerky/going in slow motion makes you feel dizzy! Didn't have this problem last week.

  • bhargav_venky bhargaVenky (@bhargav_venky) reported

    @PrimeVideoIN Improve your app like Netflix seriously being in a strong contender position you were lacking UI not to say hard but Primevideo looks like third party app with its clutchy scroll ,search problem,Cheap looking UI kindly please improve it

  • kylejenneruk Kyle Jenner (@kylejenneruk) reported

    Maybe an unpopular opinion but @PrimeVideo is really poor quality, Netflix (and others) do it far better. Failure to do basic features like resume episodes, I’m not mad just disappointed. Do better

  • NotFunnyJ Jay (@NotFunnyJ) reported

    @Laser_Cat @PrimeVideo @IMDbTV ahhhh shitty transfers are the worst, but not uncommon with free/w ads transfers. Hopefully, the without ads transfer that drops on December 1st will be a legit transfer. I just checked and Total Recall on Netflix looks solid.

  • SmoothyClifford Clifford Smoothy (@SmoothyClifford) reported

    The quality of the @PrimeVideo stream Scotland V’s France is pathetic. Leave sport alone Amazon if this is the best you can do!

  • Laser_Cat A Hog, Warts And All. (@Laser_Cat) reported

    @NotFunnyJ @PrimeVideo @IMDbTV No. I'm just an old nerd. Truth be told I still love True Lies. It's just not as good as it should be. Like. I'll accept the ads, but the quality?

  • roshancsc Roshan Srivastava (@roshancsc) reported

    @KoganSupport @Kogan I’ve a kogan tv model # kaled49ku8000sza and it’s android system not working like you tube and otherapp like primevideo has stopped working it’s giving error google services has stopped updated firmware but no success can you please suggest how can I fix it

  • LizaAndTheCats Liza👩🏻‍🦽🐈🏔🏔 (@LizaAndTheCats) reported

    If the presumed-lost DVD does miraculously turn up, I'm gonna return the refund to the 3rd party seller, but this got me thinking: It's high time they expanded @PrimeVideo to all countries - there is Prime, but it features few titles. C'mon. And also help curb plastic pollution.

  • JMS_SebolinUK Jean-Marie Salmacis (@JMS_SebolinUK) reported

    @richardmdixon @primevideouk @PrimeVideo The picture quality though is awful.

  • Diamond_mom Diamond Mom (@Diamond_mom) reported

    @whatkilledmb So good we have watched it twice on some level I’m happy @PrimeVideo refused because it’s in my personal library and they didn’t get a dime sometimes when they work so hard to hide truth it finds it’s way out faster and more boldly

  • BradWebber13 Spaghetti Arms (@BradWebber13) reported from Adelaide, State of South Australia

    I hope this isn’t one of these terrible @JimCarrey movies @sonic_hedgehog @PrimeVideo

  • GeneivevesHere Geneiveve (@GeneivevesHere) reported

    @PrimeVideo Tried watching this. It was unwatchable dreck. I love dogs but what the humans expected of them was cartoonish. I thought it was going to be about dogs and humans interacting and problem solving together. Instead it was fake reality game show crap. Too bad.

  • Stuart01487633 Stuart (@Stuart01487633) reported

    @autumnnations @PrimeVideo @amazon Prime coverage is absolutely farcical again. Internet is fine, other streaming flawless, rugby keeps freezing. Amazon no help. They should NEVER be allowed the rights to live sport again.

  • mikem1969 mike michael (@mikem1969) reported

    @primevideosport @PrimeVideo good commentary. Terrible picture. Especially during Scotland v France. Very poor quality stream and nothing to do with my WiFi

Map Check Current Status