Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Minneapolis, MN 9
Chicago, IL 9
Houston, TX 8
Portland, OR 8
San Jose, CA 8
Ashburn, VA 7
New York City, NY 7
Denver, CO 7
Atlanta, GA 7
Indianapolis, IN 6
Birmingham, AL 6
Seattle, WA 6
Los Angeles, CA 5
Sydney, NSW 5
Dallas, TX 5
Omaha, NE 4
Miami, FL 4
San Antonio, TX 4
Milwaukee, WI 4
Las Vegas, NV 4
Orlando, FL 4
Carlsbad, CA 3
Katy, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Mumbai, MH 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaJonesGB Emma Ransome🇺🇦💕 (@EmmaJonesGB) reported

    Can anyone please help the hubby..... How do you log out of @PrimeVideo app on an Amazon fire as be can't see it anywhere🧐

  • Blopblop891 Blopblop89 (@Blopblop891) reported

    @PrimeVideo Absolutely terrible show. Please sell the rights to lord of the rings so it doesn’t get ruined further

  • BC_Author 🧩🥰💫🌻📝Brandy 🏉🎮🎟📚🐾 (@BC_Author) reported

    @TomasSandstrm1 @LOTRonPrime @PrimeVideo I don’t actually. I just hate how everyone is hating on Galadriel for her sword work and outlandish stuff yet Legolas did some pretty crazy stuff in LOTR. it’s a little ridiculous no one had problems then. Just saying. I actually love them both and elves.

  • 20thCentury_Max kMax, get a ̶r̶o̶o̶m̶ ̶life (@20thCentury_Max) reported

    @elonmusk How is it @PrimeVideo spent a billion dollars on bribing the dead man's grandkids, but they couldn't pay for a decent script that respects the work?

  • LizMRKelly Liz Kelly (@LizMRKelly) reported

    @ztiwnna7 @PrimeVideo The question was best not worst

  • XllCollin Collin Lorentzen (@XllCollin) reported

    @PrimeVideo @LOTRonPrime It doesn’t make any sense for the meteor to be traveling West to East by Lindon then Bronwyn and Arondir who are far to the East then circle all the way back and crash in Rhovanian near Nori. Very bad oversight

  • SmithNelsonLa Nelson Smith (@SmithNelsonLa) reported

    @RealFredness @NFLonPrime @PrimeVideo The video quality gave me a headache. It was breaking up and the picture was going back and forth between standard and high def.

  • Richard49123218 Richard Pearce (@Richard49123218) reported

    @PrimeVideo So Amazon still haven't sorted out the sound delay problem on US Open on prime video....unwatchable, have to turn sound off. What are we paying for here?

  • sto_ckstuff sto_ckstuff (@sto_ckstuff) reported

    @KadakKaspar @unusual_whales had to turn off episode 1 lmao such a disgrace... such low quality bs.. shameful @PrimeVideo

  • Crucible_HLDGS 6Kings (@Crucible_HLDGS) reported

    @PrimeVideo #RingsOfPower is absolutely awful. Only thing more boring is @hbomax #HouseoftheDragon . Both have butchered their origins and authors’ works.

  • MRMAXBRADLEY_ Max Bradley (@MRMAXBRADLEY_) reported

    @LOTRonPrime @PrimeVideo One of the worst big hyped shows in history. Such a shame considering the LOTR is without a doubt the greatest trilogy of all time.

  • razzmeena786 razz (@razzmeena786) reported

    It took 10 gb to watch one movie on Amazon prime. Worst data management. @PrimeVideo @PrimeVideoIN @amazon

  • MRMAXBRADLEY_ Max Bradley (@MRMAXBRADLEY_) reported

    @Acepokeboy @PrimeVideo One of the worst

  • zmiller1223 Zack (@zmiller1223) reported

    @LOTRonPrime @PrimeVideo I can't watch it for all the stuttering. Anyone else having this issue?

  • TonySheikhKumar Tony Sheikh Kumar (@TonySheikhKumar) reported

    @elonmusk Seriously!! The lead lady is awful, the cast is boring and story is like ******* … Lead Elf chick must’ve been giving head to Jeff to bag that role. @PrimeVideo #LOTRFlop

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