Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
Atlanta, GA 5
Orlando, FL 5
Los Angeles, CA 5
Buena Park, CA 4
Brisbane, QLD 4
Dallas, TX 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Palmyra, VA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
New Oxford, PA 2
Mumbai, MH 2
Spokane, WA 2
Jacksonville, FL 2
Austin, TX 2
San Francisco, CA 2
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Bengaluru, KA 2
Clearwater, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • AdiWriter Adi Nugroho (@AdiWriter) reported

    Hot buttons all pressed and, relevant issues checked, with deep message, Fir is a reminder that stating your faith can get you in deep trouble in some parts of the world, despite under the same flag. No wonder the movie was cancelled in some countries. Watch @PrimeVideo

  • Jojomojo8899 Joey (@Jojomojo8899) reported

    Soooo WHY DID UPLOAD END AFTER 7 EPISODES!! I need my fix!! I need more Upload!!! @RobbieAmell @PrimeVideo

  • K1k0_ BobbyBobRob (@K1k0_) reported

    I don't know but Butcher with power sounds like trouble to me #TheBoysTV #TheBoys #PrimeVideo

  • the_real_crusak 🇺🇸Jim🇺🇸 (@the_real_crusak) reported

    @PrimeVideo @VanityFair @LOTRonPrime 🤡🤡🤡🤡🤡🤡 Way to ruin Tolkien's work.

  • ZeroGravityX777 ZeroGravity1.0 (@ZeroGravityX777) reported

    @VanityFair @JeffBezos @PrimeVideo Hey Wassup Jeff I Used To Work For Amazon Fresh Foods I Made You Lots of Money 💰 🤑 💸 In 1 Month I'm Maxwell You Owe Me Money You gave Pete My Space Deal and I've been speaking with you About It For a While. You Gave Him My Restuarant I Wanted to feed the World WTF

  • sja454cadet Big Cat Mick Johnston (@sja454cadet) reported from Lethbridge, Alberta

    Is anyone else having audio issues with @PrimeVideo Upload Season 2? It's defaulting to described video.

  • VIZIO VIZIO (@VIZIO) reported

    @mr331801 @PrimeVideo Hi Marc! We're sorry to hear that there is an issue with the TV. We would like to help you. Please Direct Message us with your phone number and the serial number from the TV.

  • lbctimes5 LBC⁵ (@lbctimes5) reported

    Hey, um, @PrimeVideo your "Once Upon A Deadpool" is actually Deadpool 2. You, uh, may wanna fix that.

  • rthomas1 Robin Thomas (@rthomas1) reported

    @curmudgeon1999 @PrimeVideo Interesting. I think the dialog is awful. So unnatural and frenetic. Really big of her to apologize to Shy. Outing anyone is those times, and particularly a black man, actually would endanger that person. Glad that you enjoy it. Different strokes, I guess. 🤔

  • grantdb Grant Berntsen (@grantdb) reported

    I don't often watch #globalnews but when I do it's through the #primevideo app because the global app is terrible, laggy and never syncs audio properly.

  • mr331801 Marc Ricciardi (@mr331801) reported

    @VIZIO @PrimeVideo Bought a @VIZIO TV in Jan. 2021. Quit working 3/11/22. Called for support. Tech literally told me to go buy another TV as there is nothing they can do. Must be nice to have a terrible product and know it but not care. Buyer beware

  • osc703 Peter #Calzony (@osc703) reported

    @PrimeVideo I’m 1989 I saw Gus Van Sant’s Drug Store Cowboy where I learned that it was bad luck to throw a hat on a bed. Since then if I have never thrown a hat on a bed fearing the worst.

  • thenattymoher Natty Moher (@thenattymoher) reported

    Every time I use @PrimeVideo or @comiXology I'm amazed that the biggest website in the world can have some of the worst UIs I've ever used.

  • SynymynG Synymyn Buhnz (Gaming) (@SynymynG) reported

    @PrimeVideo Season 3: Nathan dies/doesn't Gets uploaded back in/actually dies. Finds out gf's dad killed him. He kills Choak's robot b4 he can upload back in. Finds out gf was trying to save him but caused the car crash. Nathan dies in His angel's arms in upload or real life. Roll credits

  • SamMartinXP Sam Sponza (@SamMartinXP) reported

    The Amazon PR FAQ: Write the headline for what you think will happen in the future. Then work backwards from that to create a reality that does not exist. @UkonwaOjo #PrimeVideo #sxsw

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