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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 3
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 7
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 1
Brisbane, QLD 1
Montigny-lès-Cormeilles, Île-de-France 1
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaseoustb1331
    Gaseous (@Gaseoustb1331) reported

    @PrimeVideo @PrimeVideo Batman S2E2 never loads up but I can easily stream every lame reality TV sitcom no problem at all?

  • rocketsdon
    don lee (@rocketsdon) reported

    @NBAonPrime @PrimeVideo Are yall gonna fix that **** where the audio is 2 seconds ahead of the video

  • sophia_lux_3
    sof m, (@sophia_lux_3) reported

    @PrimeVideo my cardio is terrible but i'll be streaming anyway

  • gingersgotgrace
    Caroline Cain (@gingersgotgrace) reported

    @amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp

  • TheCommander99
    The Commander (@TheCommander99) reported

    @Badgers_ghost @AzzurraS4 @PrimeVideo black elves never cease to be immersion breaking & jarring worst thing to happen in the fantasy genre

  • JustinO_85
    Smallville (@JustinO_85) reported

    @PrimeVideo Nope, not watching anything with this juice head. He needs to lay off the steroids and get help.

  • AllTooNoisy
    CommonSense? (@AllTooNoisy) reported

    @PrimeVideo please could you help?

  • Theboringman13
    Theboringman (@Theboringman13) reported

    Started watching #Reacher on @PrimeVideo @PrimeVideoIN and background scores are not playing just subtitles are there. Is it licensing issue or what rest dialogue are okay. #reacherseason4

  • KevinKaduk
    Kevin Kaduk | Bears By 7 (@KevinKaduk) reported

    @daniel_dias @mastersmovie @PrimeVideo Probably the worst movie I’ve ever seen, what did you take?

  • GabbyGwenhwyfar
    ~*~Jennifer~*~ (@GabbyGwenhwyfar) reported

    @PrimeVideo I'm watching the game on silent now. Terrible. 🙄

  • DisarmAuntiFa
    DisarmLeftism (@DisarmAuntiFa) reported

    @Jules5RunCO @PrimeVideo Downvote his work on Prime and Netflix.

  • ColleySlimmaz16
    Colley Slimmaz (@ColleySlimmaz16) reported

    @LGUS @mastersmovie @PrimeVideo HELLO, multiple conversations with LG, my fridge is only 2years old, I have a FF E error. Hired a private tech that also works on LG fridge. Found out my fan is faulty, and I need an updated fan. My fridge has not been working for the past 5 days now. All my food is spoilt.

  • GregoryBouchar8
    Visionary (@GregoryBouchar8) reported

    @Jules5RunCO @PrimeVideo Not a problem I had my fill of over the top unrealistic tough guy films a long time ago 2 dimensional garbage

  • ThaHustleMan330
    Blackanos (@ThaHustleMan330) reported

    @PrimeVideo getting a weird green screen glitch on the app. What’s going on?

  • dgwilliams3d
    _ (@dgwilliams3d) reported

    @PrimeVideo Awful. Revive Stargate instead. #savestargate

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