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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bognor Regis, England 1
Jacksonville, FL 3
Saint Helena, CA 1
Irmo, SC 1
Charlotte, NC 2
Leeds, England 1
London, England 5
Cartagena, Murcia 1
Gainsborough, England 1
York, England 1
Auburn, KY 1
Ayr, Scotland 2
Uxbridge, England 1
Göttingen, Lower Saxony 2
Marietta, GA 3
Boca Raton, FL 1
Brisbane, QLD 6
Jasper, GA 1
Tucson, AZ 2
Saint Paul, MN 1
Warrior, AL 1
Yeovil, England 1
Austin, TX 4
Seattle, WA 4
Indianapolis, IN 5
Tacoma, WA 1
Township of Evan, KS 3
Gig Harbor, WA 1
Perth, WA 2
Singapore, Central Singapore 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • antonmarie280
    marie antoniette (@antonmarie280) reported

    @PrimeVideo @ReginaKing @ONIMfilm different streaming service. You can help up by saving the perfectionists. A bunch of people obviously want it and we’re doing everything we can to save it. Please help us. #SaveThePerfectionists

  • voaboy
    Voa Moleque💸 (@voaboy) reported

    @BleacherReport @PrimeVideo The hornets is a problems, they going stay a problem for a very long time

  • Motherpriestess
    🇺🇸USS Wasp cv-7🇺🇸 (@Motherpriestess) reported

    @otteritup @PrimeVideo @ReginaKing you want to help in my poisoning?

  • christyodoule
    eh-veeee (@christyodoule) reported

    Update: we had to add it to our watchlist from the iPhone app and then go on the tv app and find it that way. So backwards. @PrimeVideo fix your interface.

  • Hrishi4uonly
    Hrishikesh Mahapatra 🇮🇳 (@Hrishi4uonly) reported

    @mvmeet @vinaya_pai Dear @PrimeVideo put the series down and stay away from hurting hindu faith and sentiments. Mere disclaimer is not going to help, why you are joining hands in maligning our culture and belief???

  • frankbullshitt
    John Healy (@frankbullshitt) reported

    @primevideouk Absolute shame on @PrimeVideo for this godawful awful opportunistic tripe. Trying to wring the last few fear coins from a global pandemic is a truly disgusting look for you guys. But good luck with that. It'll probably work.

  • FallingxShadow
    Falling-Shadow (@FallingxShadow) reported

    I don’t understand how @amazon’s @PrimeVideo has so many “Something went wrong” errors on Smart TV’s. Get it together guys.

  • Mtl_Dominic
    Dominic 🏳️‍🌈 (@Mtl_Dominic) reported

    @AmazonHelp @PrimeVideo Hi. Fire Stick. Prime Video Canada. I subscribe to the Britbox channel. For any show, whenever I select "Seasons & Episodes", I get error 9912. Thanks for your help.

  • zedcreative
    THE YEAR OF THE WRITER. (@zedcreative) reported

    @PrimeVideo @ReginaKing I like the quality of content Amazon Prime is putting out.. Keep it up.

  • anewej
    E.J. (@anewej) reported

    @PrimeVideo @ReginaKing @ONIMfilm How does this work?

  • CraigGropp
    Craig Gropp (@CraigGropp) reported from St. Marys, Ontario

    @headandtheheart @PrimeVideo @amazonmusic The vinyl is unavailable? Sold out already? HELP!!!!

  • Jscott1145
    James Scott (@Jscott1145) reported

    @PrimeVideo Truly bummed already called support no help. @AmazonHelp New channel AMC+ (just added) Kindle tablet S# B0C9-1001-3094-07XW SO Version l: 8.5.1 No AMC+ movies will play all other channels and movies work.

  • TA_Morris
    Tony (Silverback King) Morris (@TA_Morris) reported from DeSoto, Texas

    @karenhunter @PrimeVideo Amazon prime is producing quality content!

  • PopMythology
    PopMythology (@PopMythology) reported

    @ReginaKing @PrimeVideo Excited to watch this tonight after work!

  • Blazzin_Bob
    BlazzinBob (@Blazzin_Bob) reported

    Yo... @disneyplus can you teach me how to change my settings to not auto play new episodes? I have that setting changed for @netflix and for @PrimeVideo. BUT ...can't seem to find that anywhere in your options. Please Fix...

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