Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Madrid, Comunidad de Madrid 7
Chennai, TN 6
Hyderabad, TG 6
Pune, MH 6
Atlanta, GA 4
Seattle, WA 4
Melbourne, VIC 4
Los Angeles, CA 3
Saint Augustine, FL 3
Mumbai, MH 3
Minneapolis, MN 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Monterrey, NLE 2
Houston, TX 2
Dewsbury, England 2
Phoenix, AZ 2
Long Beach, CA 2
Barcelona, Catalunya 2
Memphis, TN 2
Indianapolis, IN 2
Ashburn, VA 2
Roseville, CA 2
Wake Forest, NC 2
Toronto, ON 2
Milwaukee, WI 2
Edinburgh, Scotland 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Philidor223 Philidor (@Philidor223) reported

    @PrimeVideo been trying to get your app to work on my @Roku tv with your customer service for 2 hrs now. who would have thought your dev team was so ****** it couldn’t figure out how to play a video. absolutely impressive, will be canceling.

  • SugamSaju Sugam C Saju (@SugamSaju) reported

    @thesuperroyal @PrimeVideo This chutiya is worst than 40 years old players

  • Ebouhn Jason Stahl (@Ebouhn) reported

    @SMdhushanka1 @LOTRonPrime @PrimeVideo I appreciate your wanting the show to be good, and if you like it, I envy you. I truly do, because I just can’t bring myself to like a show that has abhorrently broken some the most beloved characters in the fantasy genre

  • PETRUVIANPUSSY CodeLyokoForehead & Brazilian Bussy (@PETRUVIANPUSSY) reported

    @PrimeVideo Terrible movie that was a waste of production money.

  • A1_Boss_sauce Juan Thicc (@A1_Boss_sauce) reported

    @PrimeVideo @eizamusica This was the most pointless *** movie…I started it and didn’t realize it was A Bay film and I was like wait a minute why is everything exploding and I googled it and was like ****. my. life. Worst part is I paid $5 to see it…

  • 007taff Tracey J (@007taff) reported

    @PrimeVideo how do I contact for help subscribing

  • WoTDaAdaptation What the Adaptation! Our Current Show: THE SANDMAN (@WoTDaAdaptation) reported

    Dang @PrimeVideo! The "X-Ray" for THE EXPANSE 3.10 "Dandelion Sky" is messed up. It's mostly a timing issue. Displays info for scenes minutes before the point it is displaying at, and not entirely accurate to the scene (extra characters listed that were not in the scene).

  • rylan22786 Rylan22786 (@rylan22786) reported

    The ancients, the technology, and the characters all help to make this place so special. These are exactly the reasons why @PrimeVideo needs to make a new in-canon Stargate series. #GoauldTime #WeWantStargate

  • maryjowicket Mary Jo Valletta (@maryjowicket) reported

    @PrimeVideo The change is the Amazon prime made a few months ago are awful

  • eltrucker87 Manny (@eltrucker87) reported

    @MightyThor_LC @PrimeVideo The movie was terrible though.

  • geoffsnowman Geoff Snowman (@geoffsnowman) reported

    @anon_opin The new @PrimeVideo home screen is just awful.

  • iCANTTKUSRIUSLY ******** Vonwrongpantzypantzy (@iCANTTKUSRIUSLY) reported

    @PrimeVideo Seriously. Fire your social media team. I will work for cheap and do much better.

  • moyi685 Top shotta nuh miss 🇭🇹 🇵🇦 (@moyi685) reported

    @PrimeVideo @eizamusica Omg I saw this on JetBlue. This movie sucked so bleeping bad geez Louise with all due respect but man this movie was awful

  • Guccigu50988726 Goebdo ☦️ (@Guccigu50988726) reported

    @isntclair @PrimeVideo I’m asking honestly, are you ok? Trouble at school? Don’t fit in? Find it hard to communicate with people IRL?

  • TraeDaRealiest TraeShawn Hawkins (@TraeDaRealiest) reported

    @PrimeVideo I'm having a tough time right now I don't have any money to pay my car payment today. The amount is $231 dollars .My check wasn't enough to pay it . My family doesn't want to help me. IF anybody wants to help me out My Cash app tag is $TraeDaRealiest29

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