Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 8
Orlando, FL 6
Ashburn, VA 5
Atlanta, GA 5
Phoenix, AZ 4
Dallas, TX 3
Denver, CO 3
Chicago, IL 3
London, England 3
Brisbane, QLD 3
Buena Park, CA 3
Birmingham, AL 2
New York City, NY 2
Tampa, FL 2
St. Louis, MO 2
Columbus, OH 2
Austin, TX 2
San Antonio, TX 2
Wylie, TX 2
Nottingham, England 2
Minneapolis, MN 2
Endicott, NY 2
Angier, NC 2
Miami, FL 2
Stone Mountain, GA 2
Montréal, QC 2
Omaha, NE 2
Vancouver, BC 2
Houston, TX 2
New Delhi, NCT 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBestDarnGirl The Best Darn Girls (@TheBestDarnGirl) reported

    @PrimeVideo I got a Till voucher code but it doesn't AMC doesn't recognize the voucher. I picked the right theater for October 14 and used multiple browsers. But it won't work.

  • thatBeardedBat sunniy.eth (@thatBeardedBat) reported

    @PrimeVideo @PrimeVideoIN Hobbit : The desolation of Smaug doesn't have English subtitles for Elvish Conversations. 'An unexpected journey' had those subtitles working perfectly fine. Either fix this, or allow to add Subtitle file from outside.

  • DrMonDieu DrMonDieu (@DrMonDieu) reported

    @PrimeVideo Problem Child was much more scary

  • Thror_96 Thror (@Thror_96) reported

    @DanCakez @LOTRonPrime @PrimeVideo Yeah right. Come on. People made these exact "criticisms" before the show had even started filming. Apparently as soon as the casting was done then the writing, directing and special effects were terrible.

  • TheRealerRetra Wason Von (@TheRealerRetra) reported

    @PrimeVideo Ain't no one gaf bout this shi bruh fix whatever wrong with the walking dead. It's been almost 48 hours since episode 19 and prime watchers STILL don't have it. What's wrong with this shi bruh I need transparency.

  • NightFeather77 NightFeather (@NightFeather77) reported

    @AssamiteKd @LOTRonPrime @PrimeVideo Amazon wanted their Game of Thrones and they got it. It's too bad that they've got to go butcher a well known IP to do it with. There's no respect to the likeliness, spirit and source of Tolkien's work. This whole series mind as well have been done by David Day's adaptation.

  • jimmytweeets jimmy (@jimmytweeets) reported

    @PrimeVideo #AmazonPrime hi guys , can you please fix #danieltiger episodes on Amazon prime. More than 4-5 videos lose volume and the volume zeroes out within 20-30 seconds. This has been going on for over a year now!!!

  • S3I8oo8 Scampuss Aurelius (@S3I8oo8) reported

    @PrimeVideo how can I get recompense for being assaulted, harassed, and buck broken atb twitch con though

  • CatintheBurbs Cat (@CatintheBurbs) reported

    @AMCPlus @Immortal_AMC @PrimeVideo I cancelled via Prime video and now have it through Xfinity. The same issue was occurring with Starz and they were able to resolve because an actor called them out. The episode is still not available

  • ThatNerdJB ThatNerdJB (@ThatNerdJB) reported

    @PrimeVideo that voucher for Till doesn’t work

  • nic0l3r Nicole #SaveTheWilds (@nic0l3r) reported

    @PrimeVideo @JLo @joshduhamel The worst thing you did was cancel The Wilds

  • ThatNerdJB ThatNerdJB (@ThatNerdJB) reported

    @AmazonHelp Help was unable to solve the issue 👎🏾 @PrimeVideo

  • longhornandlace Texas Independent (@longhornandlace) reported

    @AMCPlus @karmonia_ It's sad that y'all are blaming @PrimeVideo for a "glitch". It's not working on Roku either. That's okay. Amazon told the truth. Y'all are having a licensing issue on y'all's end with Vivant. They said it's showing it won't be available until 10/15.

  • MandyLoriAnn1 Mandy Lori Ann (@MandyLoriAnn1) reported

    @PrimeVideo I pay for AMC plus through Amazon prime. My AMC plus services are spotty at best. Please fix it. I only pay for prime so I can also get AMC plus through prime. It's hard to convince myself to give up hard earned dollars for services that promise more than they are capable of.

  • BuffyCassidy Buffy Cassidy She/Her 🌈☮️🌕✨🌎 (@BuffyCassidy) reported

    @WalkingDead_AMC I'm really hoping y'all fix it with @PrimeVideo ASAP. It's all the time with them. Thanks for letting us know that y'all are trying to get it fixed.

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