Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 11 |
| Portland, OR | 8 |
| Los Angeles, CA | 7 |
| Orlando, FL | 7 |
| Atlanta, GA | 6 |
| Seattle, WA | 6 |
| Omaha, NE | 5 |
| Minneapolis, MN | 5 |
| Chicago, IL | 5 |
| Houston, TX | 5 |
| Perth, WA | 4 |
| Miami, FL | 4 |
| Brisbane, QLD | 4 |
| Dallas, TX | 4 |
| Birmingham, AL | 4 |
| Denver, CO | 4 |
| Sydney, NSW | 4 |
| Ashburn, VA | 4 |
| Kansas City, MO | 3 |
| San Diego, CA | 3 |
| Queens, NY | 3 |
| Buena Park, CA | 3 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| New York City, NY | 3 |
| San Jose, CA | 3 |
| Napa, CA | 2 |
| Tampa, FL | 2 |
| Tallahassee, FL | 2 |
| St. Louis, MO | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Kiki
(@kshavu) reported
@AcornTV @PrimeVideo help! Episode 3 of Cold Call thru the amazon prime app (Canada) is only 15 mins, so much is missing!! Great show! Please fix.
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aus10
(@aus10fromTX) reported
@CoolHumanGuy @ImageComics @PrimeVideo On June 19, 2018 Amazon ordered a first season consisting of 8 episodes......... like, I think it ran 140 issues or some **** and it took 3 years to make 8 episodes, I don’t know, just doesn’t seem like it’s gonna work out
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DrDoubleTap&Chill
(@DoubleTapAgain) reported
Deputy Nicole Haught [to Wynonna Earp]: You are literally the worst! #WynonnaEarp Season 3 I Fall to Pieces 31 August 2018 #MelanieCrushMonday, #BringWynonnaHome CC: @SYFY @PrimeVideo @IMDbTV
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Hank Selva
(@HankSelva) reported
@PrimeVideo @salmahayek Terrible movie.
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colin macarthur
(@macsmutterings) reported
We recently subscribed to #PrimeVideo and infuriatingly when trying to watch shows on here it keeps buffering or freezing up with annoying message “something appears to have gone wrong” but no issues with any of our other streaming services. Anyone else?
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Tory Belleci
(@ToryBelleci) reported
@RealSteveCox @PrimeVideo @RichardHammond Yeah that’s been a problem I’ve been hearing about. It’s a sight impaired option in your audio settings. Just turn it off & start again. That is if you even care at this point. Lol.
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Romero Ndlovu
(@romero_ndlovu) reported
@NBL Admin, NBL App keeps switching off the screen whilst watching the game which is very interrupting. Netflix, Primevideo and NBA App don't have any issue. Please sort out the problem
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colin maggs *stargarmy rdp
(@drlecter1976) reported
@JoshRoush @PrimeVideo 1 work c?!ts
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V 🇺🇸
(@user100man) reported
@PennRS @PrimeVideo just download the max app and sign in through there
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jacob?
(@CoolHumanGuy) reported
@aus10fromTX @ImageComics @PrimeVideo Damn, I only ever read like 2 volumes of it but I enjoyed it. I hope it does work out. I love the cast they got for it. Hopefully all that time was more preproduction than actually animating and subsequent seasons go faster
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Georgie Frost ❄️
(@GECFrost) reported
My relationship is on the line if we have to decide another movie to watch on @NetflixUK / @PrimeVideo... For the love of God, help me Twitter! What's good to watch out there? After Boris, obviously...
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Tony
(@RUBICON41) reported
Hey @PrimeVideo can you guys fix mad men so the next episode just play without the app crashing.
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hayu
(@hayu) reported
@RoshanSenthi @PrimeVideo I understand your frustration, we’d love for our fans to be watching RHOA without issue. Unfortunately this error is linked to wider European publishing error on Prime’s side, so I don’t have an ETA on when this will be resolved. Below deck is airing tomorrow x
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crumplecrap
(@crumplecrap) reported
@IhateBenRayner @Filterologist @PrimeVideo It’s terrible and not in a good way.
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Toss a Coin to Your Photographer
(@BrittA2211) reported
@AmazonHelp @PrimeVideo Signed into Amazon on the Amazon website, but when I click Prime Video, it makes me sign in again, but tells me my password is incorrect? I REALLY dont want to reset my password
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