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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chico, CA 1
Dallas, TX 4
Guarulhos, SP 3
Madrid, Madrid 3
Mandeville, LA 1
Schaumburg, IL 2
Göteborg, Västra Götaland 2
Slough, England 1
Kensington, England 1
Hobart, TAS 1
Austin, TX 3
Portland, OR 3
New Windsor, MD 1
Anderson, SC 1
Rochester, NY 1
Cabo Rojo, Cabo Rojo 1
Barry, Wales 1
Lake Jackson, TX 1
London, England 3
Indianapolis, IN 4
Arlington, TX 1
Seattle, WA 3
Galveston, TX 1
Township of Evan, KS 2
Chambersburg, PA 1
Freer, TX 1
Oxford, England 2
City of Westminster, England 1
Edgware, England 1
Baltimore, MD 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • notromes
    rem (@notromes) reported

    is @PrimeVideo down? the screen is black. I’ve resent my TV & wifi many times and still doesn’t work. Netflix is working fine so I don’t think it’s my internet connection.

  • DamnedScientist
    Richard Bristow (@DamnedScientist) reported

    @vinegardog1 @farscape @PrimeVideo Though maybe trite is the wrong word, as it was fairly original. What it wasn't was that credible. John had Issues. Aeryn had Questions. None of them were resolved or even acknowledged.

  • RobertM03139532
    Robert Mendoza (@RobertM03139532) reported

    @TheWheelOfTime @PrimeVideo Wow you guys really screwed the pooch on episode 5 and 6. This is just the worst.

  • superspyro3000
    Spyro the Gerudo (@superspyro3000) reported

    @PrimeVideo I'm still screaming in agony. That movie was awful

  • XtinaShow
    TheXtinaShow (@XtinaShow) reported

    @PrimeVideo Am I the only one who thinks making him the “fairy” godmother seems a little derogatory? Don’t get me wrong, I don’t have an issue with a flamboyant gay godmother. I think it’s cheeky. But I kind of expect outrage from… you know… those that get outraged.

  • x0jahmelia
    jahmelia (@x0jahmelia) reported

    Honestly @PrimeVideo, I think it’s very disrespectful and distasteful to make people pay for prime just to have ****** pay to watch content. Fix this

  • ReddHeadGmrGrl
    ReddHeadGamerGirl (@ReddHeadGmrGrl) reported

    @AmazonHelp Not for the Origin Story bonus content. Everything else, yes. Please fix this. #WheelOfTime #PrimeVideo

  • lcletter
    Libby (@lcletter) reported

    @PrimeVideo Having a BAD Day? Don’t mSke it even WORSE by trying to watch Amazon Video where “Something Went Wrong” pops up on many videos you try to watch! Oh, yeah, Amazon will tell you how to “fix” it if you $$$ on their help site!! #AmazonPrimeVideoSUCKS😡

  • BreefCary
    Cary breef (@BreefCary) reported

    @PrimeVideo we had trouble the other day, called w streaming issues. Instead your agent gave a $10 discount then CANCELLED our prime memebrship and NO one can help us, & havemt been refunded $127.23 wth is going on. No one is helping.

  • DreaMagpies
    Drea Magpies (@DreaMagpies) reported

    @minkajane @wildpidge @PrimeVideo No way are you being legit. The music was god awful. The story was trashed. It was the worst movie I've seen in a very long time. I'm having trouble thinking of a worse movie. I just can't think of one.

  • slayhuman
    slayhuman (@slayhuman) reported

    @PrimeVideo the wheel of time is bit-starved, especially when the video quality is compared to the expanse and the boys

  • armitasp
    Scott Armitage 🇪🇺 (@armitasp) reported

    Why is the @PrimeVideo user interface so bad? I just had to search for the UHD version because it didn't show in the menus. This is terrible user experience

  • rtaborcity
    rodney martin (@rtaborcity) reported

    @PrimeVideo @TheWheelOfTime @Marcus_Rudda This show getting worse by the episode, They leave out important parts only to add parts that have nothing to do with the story or help in any way, we all know you cant do the whole book but you are leaving out people and thing that happen just to add stuff that never happen WHY?

  • bigio_m
    𝓜𝓲𝓬𝓱𝓪𝓮𝓵 𝓑𝓲𝓰𝓲𝓸 💉💉💉 😎 🚴‍♂️ ✍️ 🌴 (@bigio_m) reported

    @Queen_Bee53 @PrimeVideo I have a feeling that the actress, who is also the creator of the Fleabag series and was sometimes the director, I think, is not planning on creating another season. She may be looking for a new project to work on, but this is just pure speculation.

  • cosmic_honeyy
    𝕤𝕒𝕣𝕒 𝕓𝕖𝕝𝕝𝕦𝕞 (@cosmic_honeyy) reported

    Ok @peacockTV you literally have the WORST interface after @PrimeVideo . Why tf is there always an error in the application that make it force exit? And Prime why tf is your content/interface so chaotic and overwhelming??

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