Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 6
Orlando, FL 6
Atlanta, GA 5
Los Angeles, CA 5
Brisbane, QLD 4
Dallas, TX 4
Chicago, IL 4
Phoenix, AZ 4
Ashburn, VA 4
Nottingham, England 3
Bengaluru, KA 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
London, England 3
Buena Park, CA 3
San Francisco, CA 2
Abbotsford, BC 2
Madrid, Comunidad de Madrid 2
Clearwater, FL 2
Indianapolis, IN 2
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Raleigh, NC 2
Monterrey, NLE 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • annabel55861581 annabellee (@annabel55861581) reported

    @PrimeVideo I hardly even watch Prime any more . I did watch the latest season of the Marvelous Mrs. Maisel that took forever to come out and it was awful.

  • petegolowatsch DFS FANTASY HOCKEY (@petegolowatsch) reported

    @PrimeVideo Terrible only 2 episodes waited all this time for that

  • JoeGQuintana1 Joe Quintana (@JoeGQuintana1) reported

    @PrimeVideo Boring, which probably is the worst thing one can say about a supposed spy thriller.

  • greg_stalnaker Greg Stalnaker 🇺🇸🏳️‍🌈 (@greg_stalnaker) reported

    @TamyTshan2004 @PrimeVideo Might help if u actually watched it. Nothing like Yellowstone except the setting. This is a sci fi theme 🙄

  • BloodyGoodChap Henry Rubinstein (@BloodyGoodChap) reported

    @BritBox_UK @PrimeVideo I subscribe to both services, why's there an issue watching 'Boon', apparently available?

  • pabakz Paul B (@pabakz) reported

    @pgimmo @PrimeVideo If only we could watch prime video…. That app doesn’t work via Apple TV, and nor does it work with either of the 2 fire sticks we have (which have now gone in the bin!) (Before people shout at me, I don’t mean the bin, I mean the big box of useless IT hardware for recycling!)

  • rycardo1980 Richard Martinez (he/him) 🎭 🌈 (@rycardo1980) reported

    I'm really regretting paying for this season of @RuPaulsDragRace on @amazon @PrimeVideo since they still haven't uploaded the Season 14 Reunion episode. I know there are bigger problems in the world, but that's exactly why I was looking forward to this hour of escapism.

  • forceconnected Campion-TheJedi (@forceconnected) reported

    @PrimeVideo So when is this coming back?? Prime, your in-between season breaks are murder. Time to fix that ****

  • sheilaoflanagan Sheila O'Flanagan 📚📚📚 (@sheilaoflanagan) reported

    Deleted and reinstalled the @PrimeVideo app on my Apple TV as was getting internet problem messages. Worked for a couple of days now getting internet connection problem messages again. All other Apple TV streaming apps working perfectly. What’s wrong with the Prime app?

  • ScorpiousX19 Elky Monroe (@ScorpiousX19) reported

    @KUNC are you doing the two EAS broadcasts now? They broke into my @PrimeVideo via @Xfinity and this seems like an awful time to do them.

  • swysms seatrader (@swysms) reported

    @PrimeVideo Terrible movie, pretty good actors. The whispering at the dinner table was boring. The plot was convoluted.

  • JennyMcArthur7 Jeanne M (@JennyMcArthur7) reported

    @Mrswright86 @PrimeVideo @hayu Im the same. Its really annoying. Hopefully they fix the glitch very soon!!

  • madebypers PERS / Sammy 🦘 (@madebypers) reported

    Hey @PrimeVideo and @paramountplus please fix your awful service that supposedly “adds on” paramount plus to Prime but doesn’t let you watch the FA Cup games even though we pay the extra money for it 🤡

  • CampbellTL Tim Campbell (@CampbellTL) reported

    This is late for me as the alarm for work is coming up fast… Had to watch Moonfall on #PrimeVideo. Our kind of movie! Kind of an Armageddon meets Prometheus vibe…

  • sp_stratford Stephen Stratford 🇺🇦 (@sp_stratford) reported

    @PrimeVideo Your service is NOT working in the UK! Unable to connect using your Android app or my Windows PC, which both use different connections to the Internet.

Map Check Current Status