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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad Apodaca, NLE 1
Sterling Heights, MI 1
Orlando, FL 4
Jordan, NY 1
Ware, England 1
Santa Coloma de Gramenet, Catalonia 1
Goussainville, Centre 1
Greater Noida, UP 1
Birmingham, England 1
Fairport, NY 1
Toledo, OH 1
Halifax, NS 1
North Shields, England 1
Bad Oldesloe, Schleswig-Holstein 1
Achern, Baden-Württemberg 1
Neubrandenburg, Mecklenburg-Vorpommern 1
Appenweier, Baden-Württemberg 1
Berlin, Berlin 2
Chicago, IL 7
Denver, CO 8
Calgary, AB 1
Manchester, England 3
Ashburn, VA 3
Seattle, WA 5
London, England 5
Northborough, MA 1
Mexico City, CDMX 1
Fort Collins, CO 1
Dallas, TX 4
Pearl River, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike87549718
    Mike (@Mike87549718) reported

    @NBAonPrime @PrimeVideo Terrible picture quality blurry. Can’t even watch it!

  • bellfortrubyy
    sharon 🧚 (@bellfortrubyy) reported

    @otbperrie @PrimeVideo and it’s so frustrating because people who actually appreciate both of the actors’ work would create such quality content with both leads that would age so well rather than influencers who are only looking to make a viral clip @PrimeVideo we are tired!!!!!

  • DigiInfluenzaa
    Digi Influenza (@DigiInfluenzaa) reported

    No issue on cancelling #GenV, because S2 sucks. @PrimeVideo atleast renew #Wayne, that deserves S2.

  • Pranish_24x7
    Pranish (@Pranish_24x7) reported

    Dear @PrimeVideo... I got a Prime Coupon with my @airtelindia Recharge... But I am unable to use it because I purchased Prime shipping edition... Can you help me here?

  • BAMO411
    🧱 (@BAMO411) reported

    Watching NBA on @PrimeVideo is absolute GARBAGE...what are these terrible camera angles at the most random times?

  • Catbird70353124
    Catbird (@Catbird70353124) reported

    @wbbmayer Just wish they were on another network/streaming service. PRIME is horrible. The audio and video are not synced. The video cuts out alot and I have to reboot. I don't have these issues with other media.@PrimeVideo fix it!

  • ChrisD1380
    Chris (@ChrisD1380) reported

    This @PrimeVideo audio is absolute garbage. If you can’t provide a quality product you shouldn’t have playoff games.

  • jay_dubs92
    james (@jay_dubs92) reported

    this is hands down the worst national broadcast ive ever listened to. @PrimeVideo can never hire these two **** heads again.

  • GabrielFer17599
    Gabriel Ferreira (@GabrielFer17599) reported

    @raftingzalmoxes To be successful, a documentary needs to break out of its bubble, go beyond the EUA and be shown in other countries. @PrimeVideo could help with this by acquiring the broadcasting rights in other countries, since not all places have access to the Peacock streaming service

  • Michaelhumble93
    Texaslove933 (@Michaelhumble93) reported

    @PrimeVideo Terrible episode i mean it’s bad enough that all the episodes are released on Wednesdays I mean, come on seriously ? and only five seasons what a joke

  • Centazzo
    Kevin From Bristol (@Centazzo) reported

    This G-league announcing team for the @celtics + Sixers game is horrendous. 1st I couldn’t find the game & then I have to watch guys who (unironically) can’t believe Paul George actually went back in a PLAYOFF game after getting an elbow 2 his tummy. @PrimeVideo NBA has work 2do

  • krushnappatle
    Krushnkumar Patle (@krushnappatle) reported

    @PrimeVideoIN there is no option to change the size of subtitles on the app tried all possible solutions don't work, worst app ruined the whole experience of watching any movie or tv show. No solution for many months now. #primevideo

  • haleemarry
    Mischief Managed 👣 (@haleemarry) reported

    fix your app ***** @PrimeVideo @amazon

  • vasanthkumar042
    Vasanth (@vasanthkumar042) reported

    This is the worst thing you've done @PrimeVideo

  • Cryms0n
    Carlos Braga (@Cryms0n) reported

    @PrimeVideo Can't watch... Updated app, restarted android box and TV, still no go... Asks me to go to a link (videohelp) that also doesn't work 🤷

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