Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 11
Houston, TX 9
Portland, OR 8
San Jose, CA 8
Atlanta, GA 7
Los Angeles, CA 7
Minneapolis, MN 7
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Dallas, TX 5
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • lynchcherie Cherie Lynch (@lynchcherie) reported

    @x95758835 @candied_nut @PrimeVideo It’s a terrible name. It almost prevented me from watching it.

  • mysticqtip Mystic Q Tip (@mysticqtip) reported

    .@AmazonFreevee @AmazonHelp @PrimeVideo The Divorce Court channel on Freevee has been having serious audio issues during episodes for days at this point. No way to report besides social media it seems. Sound is ok during commercials though.

  • colt745flockin1 colt745flockin1 (@colt745flockin1) reported

    @PrimeVideo @Money23Green Draymond is one of the worst NBA players ever, and we can’t understand why Amazon would ever work with him. SMH

  • BruceCoffman12 Bruce Coffman☮ (@BruceCoffman12) reported

    @TerminalListPV @PrimeVideo PLEASE help me get #AmericanGasStrike trending! Take ONE DAY, tomorrow, June 23rd to not buy one single drop of gas and watch what happens to gas prices. Consumer power. Take it back! #AmericanGasStrike Retweet

  • jedi_storms storm 🦇 (@jedi_storms) reported

    @BoyW1thDreams @PrimeVideo @TheBoysTV I feel like the worst she'd ever be able to do is give him a nosebleed or a headache 💀 then he would kill her asap

  • YeahImFamous Zach S (@YeahImFamous) reported

    @PrimeVideo hey umm y’all have the wrong episode up for NY Undercover Season 2 episode 1 is the same episode as the season 1 finale ep 26😔 . Please fix it

  • Vishalphadnis4 Vishal Phadnis (@Vishalphadnis4) reported

    @PrimeVideo Worst service facing by Amazon Prime since last 2 weeks. Cancelled membership on 12th but refund is not yet received. Getting only fake promises.

  • PaulinoRRSantos Paulino R.R. Santos (@PaulinoRRSantos) reported

    will the amazon prime video app work in space? @JeffBezos @PrimeVideo @amazonBR because here on earth it doesn't work

  • XeBurnout Hippie Killer (@XeBurnout) reported

    @PrimeVideo That's the problem. People want constant entertainment and no responsibility. Their lives have become meaningless and hollow. Thanks Prime Video.

  • avivalevy3 avivalevy (@avivalevy3) reported

    @PrimeVideo They got so hot you blocked my prepaid account. You may cancel it. It is far more trouble than it is worth. I will make sure there is no authorized payment method : )

  • rosas_julio5 Julio Rosas (@rosas_julio5) reported

    @PrimeVideo @LOTRonPrime With the budget you have, hitting one good thing out of 100 bad things is a bad bet. Additionally they keep calling this The Lord of the Rings when it really has nothing to do with the trilogy, 90% of what it has is made up by you since you don't have the rights to the work Tks G

  • Paritos60561017 Paritosh Kumar (@Paritos60561017) reported

    @PrimeVideo my prime video is not working and I am not able to contact customer service representative.kindly contact us.

  • SterlingFu1ton Ster (@SterlingFu1ton) reported

    @agingsloth @sherman7903 @PrimeVideo Wait it is? Every time I see one of these it looks super generic. I think Netflix is kinda the issue because they release so many of these so it makes other ones look just as bad. Nice to know this one’s good

  • WesMorrison8 ☮️Wes Morrison (@WesMorrison8) reported

    @robtswthrayguns @PrimeVideo Facts! Why does Sony have such a hard on for destroying the great work/world building in Disney/Marvel MCU by churning out such eye-rolling, tedious drivel? And they keep announcing new Spideyverse films as if the world is breathlessly anticipating Sony's next cinematic travesty

  • realitytitbit Reality Titbit (@realitytitbit) reported

    Last night a number of @PrimeVideo stars took to the Summer Solstice Party and we couldn't help but mention how incredible all of the outfits were 🤩 #PrimeVideo #AmazonPrime

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