Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 12
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Atlanta, GA 6
Minneapolis, MN 6
Seattle, WA 6
Chicago, IL 6
Omaha, NE 5
Denver, CO 5
Houston, TX 5
Ashburn, VA 5
Perth, WA 4
Miami, FL 4
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Sydney, NSW 4
New York City, NY 4
San Jose, CA 4
San Diego, CA 3
Queens, NY 3
Vancouver, BC 3
Buena Park, CA 3
Columbus, OH 3
Las Vegas, NV 3
Austin, TX 3
Napa, CA 2
Tampa, FL 2
Tallahassee, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LoraxoftheLeft Lorax 🏴🚩Ⓐ ☭ (@LoraxoftheLeft) reported

    What ******** is this @PrimeVideo trash *** broadcast of the 49ers cowboys game. The audio ******* sucks and the commentators are awful

  • CardVillen Louis Ville (@CardVillen) reported

    @PrimeVideo you really need to fix your UI. I just went from The Boys Season 1 Episode 1 to Season 2 Episode 2. Got a major spoiler before I realized I wasn’t on the right episode. Because your interface for some reason didn’t know that I wanted to watch S1E2 after episode 1...

  • KritiMi34395104 Kriti Mittal (@KritiMi34395104) reported

    @chelseaperetti We want to watch this in India!!!! But its unavailable!!!! Help us @PrimeVideo @chelseaperetti

  • Ganesh_Makkena Ganesh Makkena (@Ganesh_Makkena) reported

    Hi @airtelindia @Airtel_Presence i have activated my free trial of @PrimeVideoIN mobile subscription but I'm unable to play any content in primevideo please help me

  • howe2cher richard 🌴🐝🏳️‍🌈 (@howe2cher) reported

    @PrimeVideo Thought it was lacking something. It’s not terrible but it’s not that good either. Music is great but pacing is off .

  • Fluffyzegreat Roquet Tothestars☢🎱 (@Fluffyzegreat) reported

    @TheWheelOfTime @PrimeVideo The serie is an absolute shïtshow, I never seen a such a dumpster fire like this. Fire the writers, they should never ever work in entertainment

  • AtlantaRoad CB (@AtlantaRoad) reported

    When I’m watching Sneaky Pete on @PrimeVideo after like 5min it just cuts off… repeatedly .. can we fix this bug. Doesn’t happen in mobile

  • binney_peter Peter Binney (@binney_peter) reported

    @PrimeVideo Terrible movie. Can’t believe I pushed through to the end.

  • Jessica07003302 Jessica Ramon (@Jessica07003302) reported

    @Harshit12875452 @amazonIN @PrimeVideo Sorry for the experience, It’s amazingly frustrating my account was hacked, the Appeal never work, I got no response from support, not until someone referred to cybersmart02 on Instagram .. who assist me to recover my account back.

  • RWDYNori STFU | Nori (@RWDYNori) reported

    The audio on @PrimeVideo for @NFL is awful. What is this??

  • Fluffyzegreat Roquet Tothestars☢🎱 (@Fluffyzegreat) reported

    @_LarZen_ @TheWheelOfTime @PrimeVideo This is why everything going to crap, the level of culture is abysmal if someone is taking flashy GCI as quality art. But you do you.

  • lucas_n1000 Lucas (@lucas_n1000) reported

    @MarioOrdonez13 @paramountplus @PrimeVideo Do you know that it is possible to subscribe to Paramount+ through Prime Video? I had problems too and it was the only way to watch CBS live

  • SURAJPATIL146 SURAJ PATIL (@SURAJPATIL146) reported

    @AmazonStudios @PrimeVideo @ReginaKing Maine apple airpods order Kiya tha 8oct 2021 ..Order ID:407-6132851-5707537 mujhe ab tak nahi mila hai or refund ke liye complaint dala to account closed kiya hai...please help guys....1no chor company hai ye logo ka paisa khati hai..

  • minal675 anon (@minal675) reported

    You all need to work on hyping #UmarRiaz MORE! Not just for BB. But I want him on Netflix, @PrimeVideo @DisneyPlusHS let’s go comment on their recent tweets with the tag line JANTA DEMANDS UMAR RIAZ

  • IncredibleJohnY IncredibleJohn (@IncredibleJohnY) reported

    @lifeinpieces_uk @PrimeVideo @SAghdashloo I feel like it was an ending that can work for a reboot if the Amazon or Sci fi gods revive the show, don't get me wrong, I loved the ending, I just had a hope that it could conclude and follow all the books till the end

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