Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 8
Los Angeles, CA 7
Denver, CO 7
Atlanta, GA 6
Chicago, IL 5
Orlando, FL 5
Ashburn, VA 5
Bengaluru, KA 4
Guadalajara, JAL 4
Brisbane, QLD 4
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Derby, England 3
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Cincinnati, OH 2
San Diego, CA 2
Albany, NY 2
Vacaville, CA 2
Hyderabad, TG 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • pratab_a Pratab Ali (@pratab_a) reported

    @PrimeVideo While driving I'll suddenly need a pill, but I won't stop driving to take the pill. Instead dropping pills in ***** unhygienic foot well. Then scrambling to pick them up, accelerating my car, swerve several times without hitting anyone, then I crash into a telegraph pole. 2/

  • authornick Nick Alexander (@authornick) reported

    @PrimeVideo Why don't you let us to see series like #Totems in English with subtitles in France? Like many, I HATE dubbing. #Netflix always offers the original with subtitles, but half the time #PrimeVideo offers dodgy dubbing or nothing. Please encourage your people to fix it <3

  • PIRealized Becky Baldwin (@PIRealized) reported

    @amazon @AmazonHelp @PrimeVideo Continuing…. Amazon is charging my credit card for an account AMAZON closed because they would rather penalize me instead of deal with the poor customer service issue they have. How can I talk to a real live person about my problems? Waiting

  • alecexox alece*ੈ✩‧₊ (@alecexox) reported

    @Baaebphattt @PrimeVideo Do you know what context is? In this context the caption is referring to how well they work together as ACTORS. Not as a COUPLE. I can’t believe I have to explain this to you.

  • Callum_loves_u Callum (@Callum_loves_u) reported

    @PrimeVideo Bro istg 90% of the subtitles are off time or subtitle half the audio for ***** sake man fix your ****

  • ShaunVincent85 Shaun Vincent (@ShaunVincent85) reported

    @HLTCO And on @PrimeVideo the sound quality is shite, muffled crowd, thought my TV was playing up, can hear the ping of the ball over 40,000 people, muffling out the naughty words! Crap

  • RobertRootes RobertRootes (@RobertRootes) reported

    @PrimeVideo @prattprattpratt Good thing Prime is contributing to his terrible acting career. It's barely a step up from straight-to-video movies. Maybe Steven Seagal will hire @prattprattpratt to costar in one of his direct-to-streaming movies

  • braign Emma (@braign) reported

    @PrimeVideo That the next time someone screams "help me!!" it'll be a horrible monster bear and I will die horribly.

  • westwing81 Timothy Jenkins (@westwing81) reported

    @premierleague please stop giving @PrimeVideo streaming rights until they sort their f**king connections out!! Abysmal quality. Embarrassing. No it’s not my connection. Rant over.

  • SaikatS71628850 Saikat Sarkar 🏳️‍🌈🇮🇳 (@SaikatS71628850) reported

    @MetehanKonur @LOTRonPrime @PrimeVideo this is the thing, LOTR is supossed to be based off of his European heritage and northern and western European races and culture, it being "inclusiveness" ruins that aspect about his work, i dont see the elves and dwarfs as black or any other race sorry

  • chill__man it's me (@chill__man) reported

    @Kohls_Cash @OtteracresRae @PrimeVideo The comics are awful

  • ReadToMe999 H.R. (@ReadToMe999) reported

    @RobbieAmell @UploadOnPrime @PrimeVideo Wish I didn’t have to work tomorrow. Should have taken the day off…dang

  • TwinnerB Candice LaPrade (@TwinnerB) reported

    @MaiselTV @PrimeVideo I can’t until after work! 😜

  • CrownOnMyFrown Heavy Lies The Crown (@CrownOnMyFrown) reported

    @LOTRonPrime @PrimeVideo New legend? More like new narrative 2 fit in 2 the brainwashing “woke” rhetoric of literally re-writing history. Watch this space 4 more big $ companies buying up beloved classics & re-writing them 2 help perpetuate this notion of horrendous societal suppression akin 2 WWII Jews

  • dear_hearted HopelessIneffableRomantic 🥂❤️ (@dear_hearted) reported

    @AziraQueen21 @PrimeVideo i can't tell if he would be the worst teacher or the best because of all the long rants he would go on about certain periods in history lmfao. i love him sm

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