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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Itaitinga, CE 1
Guarulhos, SP 2
Gillingham, England 1
San Jose, CA 2
Weymouth, England 1
Suwanee, GA 1
Edmonton, AB 1
Waldorf, MD 1
Franklin, TN 1
Burlington, ON 1
Middleville, MI 1
Munich, Bavaria 1
Chicago, IL 6
North Richland Hills, TX 1
Somers, NY 1
Ayr, Scotland 1
Buxton, England 1
Southampton, England 2
Dortmund, NRW 1
Manchester, England 1
Köln, NRW 2
Croydon, England 1
Dallas, TX 3
Göttingen, Lower Saxony 1
Bristol, England 1
Freiburg, Baden-Württemberg 1
Vaduz, Vaduz 1
Glasgow, Scotland 3
Moers, NRW 1
Grenoble, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • JGreenhalge
    Jim Greenhalge (@JGreenhalge) reported

    @PrimeVideo With all the revenue you bring in couldn’t you have used cameras for this game that were made after 1972….this game is unwatchable! #terrible

  • tadholley
    Golfman (@tadholley) reported

    @ClayTravis This old GrandTad has no problem finding it on @PrimeVideo. I thought everyone had it. Only problem is not being able to channel surf…not that I need to tonight.

  • matthews_p
    Patrick Matthews (@matthews_p) reported

    Image and sound quality on the @PrimeVideo live stream of this @Chiefs vs @chargers game is just terrible. Aggressively bad. Far, far worse than my usual HD cable quality. This really sucks.

  • Ashley_Marcoux
    Ashley Marcoux (@Ashley_Marcoux) reported

    @PrimeVideo Could y’all fix this #TNFonPrime feed or nah? Quality has been choppy at best all game. Not ideal.

  • cutcarter
    Cut (@cutcarter) reported

    Fix the picture on this 💩 @PrimeVideo #TNF #TNFonPrime

  • BigMikeBerg
    Mike Berg (@BigMikeBerg) reported

    Sound quality of the announcers is bad. And it’s not my TV cause the commercials have great quality sound. @PrimeVideo #ChargersvsChiefs

  • amberguettler10
    amber (@amberguettler10) reported

    this nfl coverage is awful @PrimeVideo

  • Owed_Nothing
    DeFi Astronaut 🚀🌛💫 (@Owed_Nothing) reported from South Lancaster, Massachusetts

    @PrimeVideo this is the worst Thursday night football experience ever… Can we just watch the game without this crap. #tnfdudeperfectisterrible

  • TokyoBoiler
    Don Karpick (@TokyoBoiler) reported

    @brianneubert @PrimeVideo I’m not having any problems

  • closeontime
    you know who i am (@closeontime) reported

    @NFLonPrime @PrimeVideo Your stream quality sucks!!

  • ItsMooooooooose
    Mooooooooose (@ItsMooooooooose) reported

    @PrimeVideo @chargers @Chiefs You know, it would be nice if you could sync up the audio and video. Al Michaels is telling me what happened before I see it on the screen. It was the same last time, too. Can you fix that?

  • Houseman33
    CHRIS (@Houseman33) reported

    @PrimeVideo @chargers @Chiefs This sucks its lagging behind and the quality isn't good

  • JayBartus1
    jay bartus (@JayBartus1) reported

    @PrimeVideo is the worst streaming service there is

  • shanibear3
    Shannon M. (@shanibear3) reported

    @PrimeVideo your #TNF production quality is ****.

  • timhuntington
    tim huntington (@timhuntington) reported

    A quick search on here and I see lots of other folks can't get their @PrimeVideo app to work on their @AppleTV this evening - I guess I'll watch something else on a different service.

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