Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 8
New York City, NY 8
Los Angeles, CA 7
Brisbane, QLD 6
Atlanta, GA 6
Orlando, FL 5
Ashburn, VA 5
Minneapolis, MN 4
Phoenix, AZ 4
Tampa, FL 4
Chicago, IL 4
Fairfield, CA 3
Jacksonville, FL 3
Wandsworth, England 3
Guadalajara, JAL 3
Bengaluru, KA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Nottingham, England 3
Dallas, TX 3
San Antonio, TX 3
Montréal, QC 3
Winston-Salem, NC 3
Derby, England 2
Toronto, ON 2
Milwaukee, WI 2
Saskatoon, SK 2
Ocala, FL 2
Woodbridge, VA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LesStuart1 Les Stuart (@LesStuart1) reported

    @PrimeVideo absolutely awful as usual! Can’t even log in, what are you playing at?

  • TheCrimsnFuckor Chris Hawker - BLM! (@TheCrimsnFuckor) reported

    @PrimeVideo @AmazonHelp I've tried using Prime Video on my PS4 and earlier today it was working but I've had two error codes and neither show up on the help section of the website, the current error code is 6085.

  • CRM2110 Richard Marshall (@CRM2110) reported

    @PrimeVideo @primevideo whats occurring with error code 6085?

  • DamienBarkley Damien Barkley (@DamienBarkley) reported

    @primevideosport @PrimeVideo what’s happening with prime video?? Error code 6085, can’t watch the current @premierleague game

  • ckeddle Chris Keddle (@ckeddle) reported

    @PrimeVideo what the hell is Error code 6085, the message says to visit customer services but there's no 6085 available?! 😡

  • WillHedley2 Will🤟🏼 (@WillHedley2) reported

    @PrimeVideo @AmazonHelp Sort out your garbage servers. This exact issue happened last year when you streamed Premier League matches. How have you not fixed this? Error code: 6085

  • wojtachk Kamil Wojtach (@wojtachk) reported

    @HollyMansford @PrimeVideo It looks like their servers may be down.

  • DrMMcdermott Michael McDermott (@DrMMcdermott) reported from Clydebank, Scotland

    @PrimeVideo site not working.

  • HGokani Hardeep (@HGokani) reported

    @andrewdragonfly @PrimeVideo I'm having the same problem! Manage to fix this mate?

  • DomPatt19 Dom (@DomPatt19) reported

    How rubbish is @primevideosport... pay the money for Amazon prime and just get error code 6085! Waste of money #PrimeVideo #Useless

  • Wilson74150327 M.Wilson (@Wilson74150327) reported

    @AmazonHelp @primevideosport @PrimeVideo please read all your threads. Hundreds of your customers cannot watch the live football or other content on their TV right now. Error code 6085. Come on! Footie going to be over before we see anything 🙄🙄🙄

  • Michael90542150 Michael Watson (@Michael90542150) reported

    @IsaacHayden65 @PrimeVideo Aye shitty amazon wont play on tv having watch on ipad error code on tv app

  • ffallon0208 Frank Fallon (@ffallon0208) reported

    @PrimeVideo @primevideosport I have error code 6085 on my tele but can’t find anything on the web about it? My prime app works fine? Any help?

  • DisneyMom2Twins Wear a damn mask-SCIENCE-President Biden fan (@DisneyMom2Twins) reported

    @PrimeVideo i c can't get prime video to even launch, keep getting 6085 error codes. What is going on?

  • Jkmbirkett Jamie Birkett (@Jkmbirkett) reported

    Hi @PrimeVideo I’m getting error code 6085 what’s going on?

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