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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hurst, TX 1
Santa Clara, CA 1
Chico, CA 1
Dallas, TX 4
Guarulhos, SP 3
Madrid, Madrid 3
Mandeville, LA 1
Schaumburg, IL 2
Göteborg, Västra Götaland 2
Slough, England 1
Kensington, England 1
Hobart, TAS 1
Austin, TX 3
Portland, OR 3
New Windsor, MD 1
Anderson, SC 1
Rochester, NY 1
Cabo Rojo, Cabo Rojo 1
Barry, Wales 1
Lake Jackson, TX 1
London, England 3
Indianapolis, IN 4
Arlington, TX 1
Seattle, WA 3
Galveston, TX 1
Township of Evan, KS 2
Chambersburg, PA 1
Freer, TX 1
Oxford, England 2
City of Westminster, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Its_amburrr11
    Amburrr (@Its_amburrr11) reported

    @KellyBundee1029 @PrimeVideo It Didn’t work on either for a while 😩

  • atlcopo
    🚏 (@atlcopo) reported

    Y’all WNBA stream is terrible rn, fix it @PrimeVideo

  • gururagu5692
    S.Guru Raghavendra (@gururagu5692) reported

    @AmazonHelp work customer care service center in world @AmazonHelp @PrimeVideo

  • sco_scoe
    Ikon ♠️ (@sco_scoe) reported

    @PrimeVideo can y’all fix this app it’s skipping during the @WNBA game 🤯🤯

  • DaDustDevil
    Zac D. (@DaDustDevil) reported

    @PrimeVideo @JackQuaid92 You'd think being a temp-supe it would fix that thumb.

  • Arghhhhnya4
    Jo (@Arghhhhnya4) reported

    @PUBGMOBILE @PrimeVideo @TheBoysTV hacker. but i email as well as my twitter account still linked on my pubg account. PLEASE HELP for the PUBG MOBILE admin. I've tried to report this incident via contact support at PUBG MOBILE app but no response that convinced me PLEASE HELP so I can get my account back, because

  • EZLVSZ
    DEDenver🇺🇸🌊🇺🇦 (@EZLVSZ) reported

    @PrimeVideo trying to play your streaming shows is problematic. Constant delays and errors and loading. All other apps like YouTube TV and Hulu run fine. Am I doing something wrong?

  • CDJF123
    kingston (@CDJF123) reported

    @PrimeVideo You gotta upgrade the quality of surfing previews. Since you have content of various ages & video quality people often see preview and think the quality is low or show/movie is old when in fact it's just the preview thats low quality.

  • Arghhhhnya4
    Jo (@Arghhhhnya4) reported

    @PUBGMOBILE @PrimeVideo @TheBoysTV I can't login to my pubg account introduce me jovan the account owner with ID number 512427940, please please help my account has been hacked by an unknown person. I can not log in to my account because my account has been entered in a phone number for double verification by

  • _gorgeouscee
    CEE❤️‍🔥 (@_gorgeouscee) reported

    @PrimeVideo @TheBoysTV FIX THE PVALLEY EPISODE

  • beckymck37
    Becky McKenzie (@beckymck37) reported

    Hey @PrimeVideo I keep trying to buy Dinner in America and these apps are sending me in circles. Prime said I need to purchase on Amazon to watch on Prime but when I try to purchase it theres no "buy now" link only a "watch trailer". Help!

  • ChalobahSzn
    ChalobahGene (@ChalobahSzn) reported

    @Akhilesh_mcfc @PrimeVideo @TheBoysTV Rt might help g, i'm so invested at this character rn

  • i_am_shehateme
    R. Ridley (@i_am_shehateme) reported

    @PrimeVideo sure can **** up a night. #PValley not working

  • Mileyrose272
    s’miley (@Mileyrose272) reported

    @PrimeVideo where season 2 of @thesummeritp !!!! Please let her treatment work!!! #teamconrad!

  • IamPoshGarcia
    Posh 🇧🇿 (@IamPoshGarcia) reported from Chicago, Illinois

    Why is my Pvalley not working Prime??? 🙄🙄 It’s always the black shows i swear @PrimeVideo

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