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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montlouis-sur-Loire, Centre 1
Newington, CT 1
San Luis Obispo, CA 1
Oceanside, CA 1
Menlo Park, CA 1
Vancouver, BC 2
Kernersville, NC 1
Roseville, MN 2
Hendersonville, NC 1
Cocoa, FL 1
Asheville, NC 1
Lebanon, NJ 1
Mankato, MN 1
Tucson, AZ 3
Ottawa, ON 3
Dedham, MA 1
London, England 4
Melbourne, VIC 2
Plano, TX 1
Moscow, ID 1
Point Arena, CA 1
Peoria, AZ 1
Township of Evan, KS 7
Hillsboro, IL 1
Edmond, OK 1
Belleville, IL 1
Safety Harbor, FL 1
City of Park Falls, WI 1
Tallahassee, FL 1
Helotes, TX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • GxLxGL
    GxLxGL (@GxLxGL) reported

    @PrimeVideo Why are you movies being lumped into TV categories (Recently added TV, Top TV, etc) ? It's been like this for weeks now. Please, fix this!

  • EGCIV
    EGC (@EGCIV) reported

    @PrimeVideo your stream is terrible.

  • TrophyHusband48
    Johnny (@TrophyHusband48) reported

    @PrimeVideo @TheMasters @SportsonPrime Not working. Blank screen. Great job!

  • m3mbranamucosa
    lestat calça de couro cinturinha baixa (@m3mbranamucosa) reported

    .@PrimeVideo where's Those About to Die s2 ?!?!?!??! go to work!

  • Citrous
    Citrous 柑橘屬 (@Citrous) reported

    @Manhattva @FrMiller @PrimeVideo Worst hulk stays sucky.

  • eleniyanjb
    Aurelius☣️ (@eleniyanjb) reported

    @PrimeVideo I can’t access my account for weird reasons. Kindly fix up.

  • saidurislam316
    Saidur Rahman (@saidurislam316) reported

    @beastgames @druski @PrimeVideo I am in a lot of trouble, sir. Please give me $10k, please, then I would be very benefited, please, sir, please, sir 😞😞😞😞😞😞😞😞

  • Venulikis
    Venus Çipilgöd feat Bella Poğaçagöd 🤭 (@Venulikis) reported

    @PrimeVideo why do your Turkey servers apply censorship in this series? We want to have what we paid for. Full videos without any restrictions.

  • JHammerMN
    JH (@JHammerMN) reported

    @PrimeVideo Fix the audio on the nba games, can barely hear the announcers.

  • DavidSvendsen
    David Svendsen (@DavidSvendsen) reported

    This is @PrimeVideo is admitting that their ads platform doesn't work. If they did, this scam to push people into ad-free would not be necessary. Advertisers saw the lousy ROI and pulled out. It's why most of the ads now are just for other Prime Video shows.

  • queengina1974
    Regina Collins (@queengina1974) reported

    @NBAonPrime @PrimeVideo I have prime but wasn’t happy the picture quality was horrible for Knicks game.

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @PrimeVideo @amazon Worst customer service for prime membership

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @SportsonPrime @amazon @PrimeVideo Worst customer service for prime membership

  • QUASHAUN104
    QUADAWG (@QUASHAUN104) reported

    @PrimeVideo @InvincibleHQ please fix thragg. He does not look like the intimidating final boss he's supposed to be. In the comics he looked badass but here he just looks... Idk lol

  • FeralGenXr
    GenXr (@FeralGenXr) reported

    @PaulyShore @Tubi @PrimeVideo How was tucci to work with? He looks like he would be a nightmare to work with like a tight *** but it’s probably the opposite lol

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