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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cancún, ROO 1
Manlius, NY 1
Machias, ME 1
Manatee County, FL 1
Ashley, IL 1
Las Vegas, NV 3
Southlake, TX 1
Tehachapi, CA 1
Perth, WA 3
Alabaster, AL 1
Winter Garden, FL 1
Township of Evan, KS 14
Chicago, IL 7
The Villages, FL 2
Pittsford, NY 1
Roanoke, VA 1
Temple, TX 1
Rockville, MD 1
Lansing, MI 1
Thomaston, GA 1
Montclair, NJ 2
Seattle, WA 9
Marble Falls, TX 1
Leesville, LA 1
Thunder Bay, ON 1
Coeur d'Alene, ID 1
Canton, MA 1
Columbus, OH 1
San Francisco, CA 2
Manchester, KY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TisIsNasTherapy
    ThisIsYourTherapy (@TisIsNasTherapy) reported

    @PrimeVideo You are the worst writers and creators of a show i think we have ever seen

  • liznomatterwhat
    a (@liznomatterwhat) reported

    the jalen erasure is literally so ******* weird yall better fix it @PrimeVideo

  • DanPOLjr
    BenderIsKing (@DanPOLjr) reported

    @tw1tterguy05 @PrimeVideo I don’t think the season is slow at all. It’s just not progressing the story forward in the spots where it should be. Pacing isn’t the issue, it’s the writing

  • SuzeebeeWC
    SuzeeBee (@SuzeebeeWC) reported

    @PrimeVideo Are you people ever going to fix all the bugs in the app for tablets?? You raise the prices, force ads, & the app is utter crap. Crashes randomly, spools after watching multiple eps, flash warning STILL persists on certain shows. NONE of my other streaming apps have these issues.

  • HouseofHartsoe
    XRPMOON (@HouseofHartsoe) reported

    @PrimeVideo Terrible.

  • BarrelAgedDave
    Dave (@BarrelAgedDave) reported

    @PrimeVideo should never have an @NBA game ever again. Their broadcast has been terrible. Everything. Announcing, PbP, editing, replay. You would think a multi billion dollar corporation could do waaaay better.

  • 0freespeechhere
    Joe Smo (@0freespeechhere) reported

    @PrimeVideo Quit posting stupid **** and fix the nba game stream. You guys suck

  • vitornunes_
    Vitor Nunes (@vitornunes_) reported

    @TheMasterOfLuck @PrimeVideo The problem with the show is not lack of funds. This season has been pretty terrible and it's the writing.

  • CharlesTho90412
    Charles Thomas (@CharlesTho90412) reported

    @NBAonPrime @PrimeVideo This is the worst quality picture. I think I’ve ever seen on prime get your **** together.

  • A_Lewie3
    Alex Lewis (@A_Lewie3) reported

    omg why is @PrimeVideo always buffering and the quality is ***

  • scooterruss
    scoruss (@scooterruss) reported

    @NBA @amazon @PrimeVideo Please fix the Amazon streaming system. When I hit play from beginning it takes me live and I’m immediately spoiled. I’m done watching prime games and close to not watching any nba.

  • jacobrosenrosen
    Jake Rosenberg (@jacobrosenrosen) reported

    @PrimeVideo The new updated profile pictures of @TheBoysTV is TERRIBLE! Change it back. #TheBoys

  • AgentCas73
    Christine Hughes. (@AgentCas73) reported

    @PrimeVideo Hi. I need help. I recently changed my mobile number on my account and my account now looks like a new account as I have lost all my digital purchases. The list "My Stuff" is empty. I had several films I had purchased and some boxsets. Im furious.

  • afxtwn
    That One Guy (@afxtwn) reported

    @PrimeVideo I'm not sure who this is, but the center bit of her dress looks like it's barely hiding a Burt Reynolds quality boscage of chest hair.

  • JulieTanguy
    Julie 🫰🌼🪐 (@JulieTanguy) reported

    @PrimeVideo The comments are awful, honestly… 😐 You’re judging actors based on ONE photo taken out of context, without even seeing their acting, chemistry, or interactions?! I’ve read the books too, but throwing a full-on tantrum before even watching a single episode is definitely… 💩

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