Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 7
Phoenix, AZ 6
Ashburn, VA 5
Chicago, IL 5
Atlanta, GA 5
Portland, OR 4
Minneapolis, MN 4
Denver, CO 3
London, England 3
Orlando, FL 3
Miami, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Indianapolis, IN 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
Perth, WA 2
Omaha, NE 2
Dallas, TX 2
Vancouver, BC 2
Seattle, WA 2
Needham, MA 2
Houston, TX 2
Motril, Andalucía 2
Carlsbad, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Jugdar013 Kelsey (@Jugdar013) reported

    @NeganoTheBoys @therealKripke @PrimeVideo Wouldnt be so bad if it was late for all…but seeing potential spoilers when trying to find out wtf was goin on was the worst

  • PopCultOutpost Congo Jones (@PopCultOutpost) reported

    @PrimeVideo I watched it. It wasn’t terrible but I’d call “Wasted My Time” Craig’s Bond deserved better.

  • thor_worthy69 Thor4Ever ⚡ (@thor_worthy69) reported

    @therealKripke @PrimeVideo @therealKripke im having issues w ordering the Starbrator

  • MovieMcFly MovieMcfly (@MovieMcFly) reported

    Issue w the subtitles while watching @jamesbond No Time To Die on @PrimeVideo … subtitles automatically started, and when I turned them off, I lost all the french subtitle dialogue. I had to turn on all subtitles to see the French translation

  • MyNameisDawn2 My Name is Dawn (@MyNameisDawn2) reported

    @9pandora @PrimeVideo I agree, the movie was terrible tho.

  • jdavphoto Justin Davis (@jdavphoto) reported

    @AmazonHelp hi! I’m watching No Tike To Die on @PrimeVideo, but it’s not playing in UHD or HDR on my LG C1 even though it says it is available in those formats. Same problem on PS5. Other UHD content works fine on Prime. Any ideas?

  • Sridhar_Medvin Sridhar M (@Sridhar_Medvin) reported

    @urstrulyMahesh @PrimeVideo watched and enjoyed #SarkaaruVaariPaata you raised voice against common issue. But why should we pay rental charges to Amazon to watch movie even after paying annual subscription fee. Is this not looting!!!

  • JasheelRaut Jasheel Raut (@JasheelRaut) reported

    @PrimeVideo hi team there is issue with Sony liv black screen coming continue and now Planet Marathi is also not working #please clear this asap

  • ASky1284 1/3 of #PnP (@ASky1284) reported

    @mrs_bee05 @PrimeVideo Yeah I watched it while at work earlier. It was worth the wait but I still shouldn't have had to wait cause they have a set time these episodes drop.

  • IostIegacy mar (@IostIegacy) reported

    if leatin isn’t a thing in s3 we’re gonna have a big problem @PrimeVideo

  • CharlieCreed84 Charles Creed (@CharlieCreed84) reported

    @PrimeVideo Can't wait to watch, hopefully have better success than streaming The Boys 3.4 last night. Took 1.5 hours to watch a 1 hour episode sure to buffering issues!

  • TorArctos Tor Arctos (@TorArctos) reported

    @PrimeVideo Streaming not working on Xbox. Works on mobile and laptop.

  • desertdw3ller J R 🇺🇦 (@desertdw3ller) reported

    @PrimeVideo They killed Bond. Awful.

  • AlexKennard4 Alex Kennard (@AlexKennard4) reported

    @PrimeVideo trying to cast the boys from my iPad, only the English subtitles aren't working. I can have any language I want, other than English. I've deleted the app, cleared the cache, reset my Chromecast, and still nothing, help please

  • MrDiffe42553154 Mr.Different (@MrDiffe42553154) reported

    @PUBGMOBILE @PrimeVideo @TheBoysTV Please please help me some one hack my account 51009932567 help me to recover !

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