Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 9
Chicago, IL 8
San Jose, CA 8
Atlanta, GA 8
Denver, CO 7
Minneapolis, MN 7
Portland, OR 7
Houston, TX 7
Indianapolis, IN 6
Birmingham, AL 6
New York City, NY 6
Seattle, WA 6
Sydney, NSW 5
Dallas, TX 5
Ashburn, VA 5
San Antonio, TX 4
Los Angeles, CA 4
Milwaukee, WI 4
Las Vegas, NV 4
Orlando, FL 4
Katy, TX 3
Hyderabad, TG 3
Omaha, NE 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Queens, NY 3
Mumbai, MH 3
Fort Worth, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BFullz20 Brandon Fuller (@BFullz20) reported

    Hey @PrimeVideo is Aaron Judge playing tonight so we can cut away from this terrible game ?

  • whleggett actually, there are some mountains high enough (@whleggett) reported

    I’ve given Thursday night football 1 too many chances. If it was on tv, I might flip back. @PrimeVideo is 1 too many steps for my old brain for a quick check back in to see if the game is worth watching. The great Al Michaels is being wasted on the worst format: live streaming.

  • coachschlotfeld Joe Schlotfeld (@coachschlotfeld) reported

    These Thursday Night Football games on @PrimeVideo are terrible. Stick to shipping, not the @NFL please. #colts #broncos

  • achojnowski78 Adam Hojnowski (@achojnowski78) reported

    @PrimeVideo fix your stuff audio is off big time

  • Donzel_Davis Donzel Davis (@Donzel_Davis) reported

    This is the worst football I’ve ever seen! @PrimeVideo

  • xraychen Rachael Perry (@xraychen) reported

    @gmfb @nflnetwork @PrimeVideo This has to be the worst football I’ve seen in years! Was it the receivers in Seattle that made Russ look good? Is it time for Matt Ryan to retire?

  • RistJeremy Jeremy Rist (@RistJeremy) reported

    @RepDougCollins @NFLonPrime Worst game ever. Plus, why am I paying a premium and watching commercials? @PrimeVideo is full of a bunch of greedy pricks.

  • DANEsince89 Dane Hampton (@DANEsince89) reported

    @PrimeVideo and @amazonmusic are THE WORST functioning apps on all of my @amazon firesticks...how does that work?..🤔

  • CharlyOnTV Charly Arnolt (@CharlyOnTV) reported

    The fact I can’t minimize game on my phone using @PrimeVideo app is an issue. I need to distract myself from the constant mundaneness and I can’t!

  • Fitz3489 mike Fitzgerald (@Fitz3489) reported

    So I don’t know if it’s @Xfinity WiFi or @PrimeVideo but this is by far THE WORST! experience I’ve ever had watching an nfl football game. Hey great idea @NFL ! #worstideaever

  • evanv335bk Evan V (@evanv335bk) reported

    @primevideo is absolutely awful for trying to record and watch Thursday Night Football. It won't allow me to start the game from the beginning except on my phone. Also won't cast to my Roku so I'm stuck watching on this stupid small screen! Ya'll need to do way better!

  • draftjm13 John F. Murphy (@draftjm13) reported

    @PrimeVideo gets Concussion Gate and then Field Goal fest in back to back weeks, this is terrible, both QB's are barely functional, @Colts are turning the ball over at incredible rate, @Broncos offense appears to be moving in reverse

  • RIIlIlIIIll 🚁Roman- (@RIIlIlIIIll) reported

    Hey @PrimeVideo you should refund every prime membership for this atrocious NFL game. Awful. #TNF #INDvsDEN

  • austis29 Childish Solomino (@austis29) reported

    This Thursday Night @NFL game on @PrimeVideo is the worst football game

  • shershot99 Rick (@shershot99) reported

    This is the worst football game I’ve ever seen…. Like anywhere on Earth. @NFL #NFL #ThursdayNightFootball @PrimeVideo

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