Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
Hyderabad, TG 7
Atlanta, GA 6
Madrid, Comunidad de Madrid 6
Chennai, TN 6
Pune, MH 6
Dallas, TX 4
Minneapolis, MN 4
Indianapolis, IN 4
Houston, TX 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Wake Forest, NC 3
Birmingham, AL 3
Peoria, AZ 3
Ashburn, VA 3
San Jose, CA 3
Paris, Île-de-France 3
Miami, FL 3
Valencia, Comunitat Valenciana 3
New Delhi, NCT 3
Vancouver, BC 3
Madison, WI 2
Denver, CO 2
Montclair, NJ 2
Adelaide, SA 2
Lake Zurich, IL 2
De Pere, WI 2
Tampa, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyPino Tony Pino (@TonyPino) reported

    @PrimeVideo @chargers @Chiefs Terrible stream audio and video out of sync all night

  • AbleMass Able Mass (@AbleMass) reported

    I can assure you that I’ll never watch another football game on @PrimeVideo again. A ****** Atari has better quality video than that horseshit did.

  • Rich_Walton Name cannot be blank (@Rich_Walton) reported

    @MrJamesMay @PrimeVideo Bloody hell, that crash was a bit much

  • ACowTentKevin Kevin Amburgey (@ACowTentKevin) reported

    @ByHeatherLloyd @NFL @PrimeVideo Sounds like internet. I had 0 issues. Best picture of a streaming game I've seen to date.

  • GarionTweet GARION (@GarionTweet) reported

    Solution to #EE proxy/VPN streaming problem with #Netflix #PrimeVideo etc. In 'settings' Go to 'connections' then 'mobile operators' choose 'select manually' then choose another network, it'll fail to connect, then choose EE FROM THE LIST (don't select automatically).

  • baker1965_baker Doughboy Steve (@baker1965_baker) reported

    @woodwardsports Jeff's laughing at his own jokes obviously. @PrimeVideo #TNFonPrime #TNF was the worst watching experience ever for @NFL football!

  • latigo_rr roy latigo (@latigo_rr) reported

    @PrimeVideo you really need to fix the broadcast audio on #TNF you spend all that $$$ for a substandard broadcast !!!

  • JuniorT61766149 Jun (@JuniorT61766149) reported

    @PrimeVideo Terrible stream!! Was so blurry. You had all off season to make it right & you didn't. Terrible debut!!!

  • lbnt18 Jim Lewis (@lbnt18) reported

    @PrimeVideo Watching #tnf on my firestick. Poor quality. Not happy.

  • StrangeCinema65 M. Lee Vaughn 🏳️‍🌈🏳️‍⚧️ (@StrangeCinema65) reported

    @SlasherDiva @PrimeVideo its by no means awful but its just kind of generic. hopefully you like it more lol

  • ARealOne_dc dcrutch4real (@ARealOne_dc) reported

    @PrimeVideo @chargers @Chiefs The audio and video quality of your broadcast last night was terrible. A total disgrace. How can you pay so much for the right to broadcast TNF and then put on such a terrible production. You guys should be ashamed of yourselves. I hope you LISTEN to the fans and do something.

  • dissident9108 Yacht Rocked (@dissident9108) reported

    @AmberTheoharis @AlfredFlyer @PrimeVideo If you got a firestick lite for use in a hotel room, you’d be reliant on hotel wifi to carry the stream well, right? Think this could realistically work?

  • plan3tzero PlanetZero (@plan3tzero) reported

    @LOTRonPrime @PrimeVideo This show is terrible But it's nearly the room quality lol If you treat it as a parody it's funny Thank you for the laughs

  • moilepatator John Smith (@moilepatator) reported

    @DevilsMilitia @primevideouk @PrimeVideo There's no plot, no likeable characters (except Durin), the show sold an epic story with that introduction, but its just boring asf. Numenor was beautiful but the dialogues and the writing were awful. House of dragon has so much more depth and interesting characters

  • BBappliancerev bigboxappliancereviews (@BBappliancerev) reported

    @StrongBad328 hated it had horrible streaming issues and I have fiber. not sure why many did and some didn't. Awful @PrimeVideo should pay money back lol!

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