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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Charlotte, NC 2
Belleville, NJ 1
Toronto, ON 1
Canyon Lake, TX 1
London, England 6
Philadelphia, PA 3
Kigali, Kigali 1
Red Deer, AB 1
Perth, WA 4
Melbourne, VIC 4
Escondido, CA 1
Houston, TX 2
Mondovi, WI 1
Panama City Beach, FL 1
San Jose, CA 5
Milwaukee, WI 1
Towanda, PA 1
Paris, Île-de-France 5
South Lyon, MI 1
Atlanta, GA 3
Bloomington, IN 1
Tucson, AZ 4
Vila Velha, ES 1
Brentwood, NH 1
Henrico County, VA 1
Mississauga, ON 1
Los Angeles, CA 4
Martinsville, IN 2
Dallas, TX 4
Township of Evan, KS 15
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Gene_Racing
    BG (@Gene_Racing) reported

    @Bgordo92 @NASCAR @PrimeVideo My feed has been perfect. Sounds like you have an internet issue.

  • mx_casual
    Taylor B Casual MX (@mx_casual) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem

  • socmediaisdumb
    SocMediaIsSometimesOk (@socmediaisdumb) reported

    @Bgordo92 @NASCAR @PrimeVideo I have been pausing the race all day. And hasn’t buffered once. I should upgrade from dial up. But the announcers (except for Dale Jr) are just plain awful

  • Bill_Board90
    Bill Board (@Bill_Board90) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like a you issue. Worked fine for me on my phone, computer, and TV.

  • KingJHip
    👑KingJHip ⚾️ (26-27) 🚛🏁🏁 🦁🥉 (@KingJHip) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like perhaps an internet issue. I'm not gonna bag on you though because I get it, my internet is sometimes laggy, and maybe your internet is the best possible you can get/afford. Mine has gotten better over the last year luckily, no issue tonight.

  • IV_sharpe
    Richard Sharpe IV (@IV_sharpe) reported

    @Bgordo92 @NASCAR @PrimeVideo I’ve watched on 3 separate devices haven’t had a single issue

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @movies_anywhere @PrimeVideo It boggles the mind that customers have to complain in this manner to get you to do your job. Amazon you need to train your staff to be more effective because this is ridiculous. It shouldn’t take almost a year to fix a known system issue. Your customers deserve better!

  • Dinine03479979
    Dinine (@Dinine03479979) reported

    @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

  • datdude_Jcole
    gump jCole (@datdude_Jcole) reported

    @familybaptisttn @NASCAR @PrimeVideo Internet problem on your end pal

  • CRAlG0
    CRAIGO (@CRAlG0) reported

    @Bgordo92 @NASCAR @PrimeVideo Perfectly fine for me. No issues whatsoever.

  • familybaptisttn
    Joe Nelms (@familybaptisttn) reported

    @KingJHip @NASCAR @PrimeVideo It’s just strange that I don’t have this issue with any of the movies or shows

  • ANeffPhotos
    ANeff Photography (@ANeffPhotos) reported

    @Bgordo92 @NASCAR @PrimeVideo I had zero problems. Prime was great! Million times better than Fox.

  • Sglidewell2412
    Sean D. Glidewell (@Sglidewell2412) reported

    @Bgordo92 @NASCAR @PrimeVideo Sounds like a you problem . I didn’t have any of that happen.

  • SeaHuggi
    Sean Huggins (@SeaHuggi) reported

    @Bgordo92 @NASCAR @PrimeVideo I had 0 issues. Maybe you’re stolen internet isn’t as good in your mom’s basement as you think it is.

  • 3ricwalls99
    Eric Walls (@3ricwalls99) reported

    @Bgordo92 @NASCAR @PrimeVideo You need to check your internet. I had no problem since the drop of the green flag. I love primes coverage. I wish they would do it all year.

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