Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 6
Orlando, FL 6
Los Angeles, CA 6
Phoenix, AZ 5
Atlanta, GA 5
Ashburn, VA 4
New York City, NY 3
Minneapolis, MN 3
Seattle, WA 3
Chicago, IL 3
Dallas, TX 3
London, England 3
Brisbane, QLD 3
Buena Park, CA 3
Hillsboro, OR 2
Pittsburgh, PA 2
Stockbridge, GA 2
Winston-Salem, NC 2
Raleigh, NC 2
Monterrey, NLE 2
Birmingham, AL 2
Tampa, FL 2
St. Louis, MO 2
Columbus, OH 2
Austin, TX 2
San Antonio, TX 2
Wylie, TX 2
Nottingham, England 2
Endicott, NY 2
Angier, NC 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Downes4Gerard gerard downes (@Downes4Gerard) reported

    @Willius2002 @h2999123 @PrimeVideo The Australian guy on set made them out to be what he says are Irish , they sound ******* terrible

  • FayazAlthaff Fayaz Althaff (@FayazAlthaff) reported

    @PrimeVideo Cannot subscribe to Prime membership. Pls help. Been trying for 3 days.

  • spacefarer3 Alexander (@spacefarer3) reported

    @rjokubo @LOTRonPrime @PrimeVideo how is it possible for multiple races to be in an isolated group of 50 harfoots? they all should be same race. it makes no sense unless you are woke and have no sense for quality entertainment.

  • BedbugandBeyond amateur garbage collector (@BedbugandBeyond) reported

    If you hit the “skip recap” button on S04E01 of Mr. Robot it jumps 5 minutes too far and cuts straight to a main character dying. @PrimeVideo is truly the worst streaming service.

  • featherfollow0 featherfollow (@featherfollow0) reported

    @PrimeVideo Definitely an achievement for television! Worst thing I saw this year. In that regard it overdid Wheel of Time. Goal achieved I guess, you can't make something this bad by accident.

  • mikeboyd79 Mike Boyd (@mikeboyd79) reported

    @Rinfishe @PrimeVideoLat @PrimeVideo It does seem like there should be some attribution at least... but I think it falls under the definition of a derivative work, right?

  • VictriaRosal2 Victória Rosal (@VictriaRosal2) reported

    @wayward_sister9 @PrimeVideo There's no denying that the ending was really good. For me the only problem is that I can no longer watch a video, a gif, a photo or listen to a song anything that reminds me of the barn scene or Sam suffering alone. I can't stop crying until the barn scene pops out of my head.

  • Doughyde_ie Dean (@Doughyde_ie) reported

    @Saydaa91 @LOTRonPrime @PrimeVideo I haven’t watched it and of course will reserve my verdict until I do. But this not how statistics work. 10K reviews is significant enough to get a true reflection. I did read the reviews and it doesn’t seem like bots either. For one reason or another, people are not liking it

  • superachee micheal ! 🌹 (@superachee) reported

    @PrimeVideo fix this or im suing

  • val_bester Duncan val bester (@val_bester) reported

    @PrimeVideo works fine on PlayStation the. I head over to my note 20 and the app lags constantly I even download and turned off WiFi and it just lags all the time looks like I'm watching in 12 fps like wtf fix ur **** cause it's not my end

  • BeInsi Insiya Batlawala (@BeInsi) reported

    @AmazonHelp I am still awaiting the seller and Amazon response. No action is taken yet every time in each eMail asking me what's the problem and details. #AmazonIndia #PrimeVideo #AmazonPrime

  • Santiag77826186 Santiago (@Santiag77826186) reported

    @MisterGaymer @PrimeVideo @FilmBayona Terrible Bot

  • Doughyde_ie Dean (@Doughyde_ie) reported

    @Saydaa91 @LOTRonPrime @PrimeVideo I’m with you - love GOT and house of dragons. Strong acting all around. I had heard this was “woke” and am scared by some of the awful woke reboots over the past 5-10 years. If it’s good, I’ll put my hands up and say my skepticism was wrong.

  • pettythievery i feel alive when i'm close to the madness (@pettythievery) reported

    @sw_soulmates_dw @PrimeVideo THIS WAS LITERALLY ONE OF THE WORST 😭

  • iamnavrathore Navneet Singh (@iamnavrathore) reported

    They are asking to wait for 3 days to even start the process of returning because they need 3 days to investigate. Why not just replace the product and keep the investigation going on. Worst customer service and policy and process as well. @amazon @amazonIN @PrimeVideo

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