Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 9
Phoenix, AZ 9
Minneapolis, MN 8
Portland, OR 8
San Jose, CA 8
Atlanta, GA 8
New York City, NY 7
Denver, CO 7
Houston, TX 7
Indianapolis, IN 6
Birmingham, AL 6
Seattle, WA 6
Sydney, NSW 5
Dallas, TX 5
Ashburn, VA 5
Miami, FL 4
San Antonio, TX 4
Los Angeles, CA 4
Milwaukee, WI 4
Las Vegas, NV 4
Orlando, FL 4
Carlsbad, CA 3
Katy, TX 3
Hyderabad, TG 3
Omaha, NE 3
St. Louis, MO 3
Paris, Île-de-France 3
Kansas City, MO 3
Saint Paul, MN 3
Queens, NY 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Lucky4583 Charles Lockerman (@Lucky4583) reported

    @AppleTV could you please update the app so that like @netflix and @PrimeVideo starts next episode when one ends? It annoying to have to manually select each episode. Please fix this!

  • Jadenewt Jesse Bush (@Jadenewt) reported

    @CBR Love the show, but hate watching anything on @PrimeVideo their UI is terrible, so bad it makes Netflix look good. These streamers really need to learn to present their content in a better fashion and allow users to "shoo away" unwanted content.

  • luizaeles Luiza Dumitrescu (@luizaeles) reported

    @PrimeVideo quick one on the IMDBTv films(with ads) on Prime. Picture in Picture mode works fine while the film is playing, but when it comes to the ads, it stops and need to go in full picture for ads to play, film to resume. Is that one for IMDB to fix or can you do it? Thx

  • itjeepguy Big Al (@itjeepguy) reported

    @PrimeVideo Am not sure if there’s been a change on your end however streaming quality in the last month is very poor despite a connection download speed of 300Mbps+.

  • xBCrafted xBCrafted (@xBCrafted) reported

    Anyone else having issues with @amazon @PrimeVideo lately? Can stream 4k video on other tv apps, but prime video buffers every few seconds.

  • danak2 Dana K (@danak2) reported

    @thosesomedays @PrimeVideo There were some issues with the video quality for the episode on AMC+. I wonder if Amazon is waiting for a corrected version?

  • ashelizray23 ash (@ashelizray23) reported

    @PrimeVideo why am i getting an ad with jake help 🤨🤠

  • ShoddyStarfish Shoddystarfish (@ShoddyStarfish) reported

    @xBCrafted @amazon @PrimeVideo Google cloud is having issues (which hosts all Amazon stuff)

  • anil7kishan Anil Kishan Zutshi (@anil7kishan) reported

    @PrimeVideo I have issues with my Amazon prime video Account

  • HannahL74916713 Hannah Lea (@HannahL74916713) reported

    @TheWheelOfTime @PrimeVideo I booked the day of work so I can binge the second it airs

  • thescarecrowley ash (@thescarecrowley) reported

    @springlocke @InvincibleHQ @PrimeVideo i havent seen much about the plot adaptation quality but the character design adaptation is *chef kiss*

  • BetsySalty Salty Betsy (@BetsySalty) reported

    @karasundlun @WWIIFoundation @PrimeVideo I watched Above and Beyond last night and enjoyed the whole thing. Great work keeping the story alive. For those that have not watched it yet, be sure you do.

  • aginjacana Human Ginger (He/Him BLM) (@aginjacana) reported

    @PrimeVideo I’m just wondering if there is an issue with this weeks @bbcdoctorwho episode. I have the season pass and the first two episodes were available the next morning but episode 3 isnt?? What happened?! 😩🤓🙏

  • MohitKh71197260 Mohit Khajuria (@MohitKh71197260) reported

    @realmeTechLife @realmecareIN @MadhavSheth1 why is primevideo not available for #realmetvstick4k on playstore? How r we suppose to update it to latest version? The pre-installed primevideo app is really old, Dolby 5.1 is not working via primevideo app on #realmetvstick4k

  • pauleliehein Paul, fils de Poséidon🏳️‍🌈🧜🏼‍♂️🔱 (@pauleliehein) reported

    @everythingloria @withloveonprime @PrimeVideo Can’t help but wonder why there’s all of these couples and this one lonely guy😭😭

Map Check Current Status