Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 13
Chicago, IL 9
Los Angeles, CA 8
Portland, OR 8
Orlando, FL 7
Minneapolis, MN 7
Denver, CO 6
Seattle, WA 6
Houston, TX 6
Omaha, NE 5
Miami, FL 5
Atlanta, GA 5
Ashburn, VA 5
New York City, NY 5
Brisbane, QLD 4
Dallas, TX 4
Birmingham, AL 4
Las Vegas, NV 4
Sydney, NSW 4
San Jose, CA 4
St. Louis, MO 3
Queens, NY 3
Vancouver, BC 3
Perth, WA 3
Buena Park, CA 3
Columbus, OH 3
Austin, TX 3
Katy, TX 3
Milwaukee, WI 3
Basking Ridge, NJ 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • keresson Oke Otobo (@keresson) reported

    All of a sudden I can’t view any of my @PrimeVideo live channels. Is anyone experiencing same problem?

  • Moondropz Moondropz-🇺🇦 (@Moondropz) reported

    @PrimeVideo @TheBoysTV Dear Prime Video, in have waited for n we arly 2 years for this episode of The Boys and why can't I watch it?! Because of a *glitch*?! I paid my bill on time. Drop the new episode on time! I'm not happy.

  • luvbotlou nosh ?! (@luvbotlou) reported

    @PrimeVideo @HSHQ HELP NOT THAT EMOJI 💀💀💀

  • rkingsiv8 Rovert (@rkingsiv8) reported

    @PrimeVideo Your "Hide movie" function does not work on my smart tv. I hide the movie and it immediately returns after I load the app. Fix this please.

  • Ved_Niranjan Niranjan V (@Ved_Niranjan) reported

    @PrimeVideo app has to be the worst of all the streaming apps in regards to UI. It’s a disaster when you want to search movie and don’t even get me started on the recommendations #HatePrimeVideo

  • lilishouse28 Lili || I’m Already Home🏡💚🍋 (@lilishouse28) reported

    @PrimeVideo @HSHQ help this emoji is so passive aggressive?😭😭

  • saltydeanstan Set your VCRS....Soldier Boy is f***ing here‼️ (@saltydeanstan) reported

    Have we broken @primevideouk @PrimeVideo?? #SoldierBoyDay

  • drumbonist ShivD (@drumbonist) reported

    My favorite thing about the episode being delayed is that neither @TheBoysTV nor @PrimeVideo are saying anything about it, and pretending everything is fine instead of addressing the issue. #TheBoys

  • Hauswritesjokes Matt Hausfater (@Hauswritesjokes) reported

    @bartoszold is it not working?? @PrimeVideo

  • Jennahope616 Jenn (@Jennahope616) reported

    @PrimeVideo would you guys quit ******* around with the boys release time and actually JUST TELL US what time it releases, like, ****, I was making a buffer on the Jan. 6 coverage but that’s where I’m turning back to now

  • guynext75493108 guynextdoor (@guynext75493108) reported

    @comiXology @PrimeVideo Fix the App and fix the store....that would be Extra Extra...

  • arizona_bhoy Joesoap (@arizona_bhoy) reported

    @PrimeVideo Terrible video quality when streaming the tennis tournaments. Any plans to fix it? Please.

  • summer_goraya 🪷Summer🪷 (@summer_goraya) reported

    @PrimeVideo @antonystarr @TheBoysTV There’s no new episode it’s 1:14 am pls help

  • minnxxd Mirai ☀️ 1 Days to Yet to Come (@minnxxd) reported

    @PrimeVideo @18MonthsUpdates @HSHQ Why this emoji??? Help

  • LegendofAnakin Black Noir Stan Account (@LegendofAnakin) reported

    @TheBoysTV @PrimeVideo I'm not mad . Just disappointed. Please give me my fix.

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