Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 8 |
| Madrid, Comunidad de Madrid | 6 |
| Chennai, TN | 6 |
| Hyderabad, TG | 6 |
| Pune, MH | 6 |
| Mumbai, MH | 4 |
| Seattle, WA | 4 |
| Atlanta, GA | 4 |
| Melbourne, VIC | 4 |
| Houston, TX | 3 |
| Paris, Île-de-France | 3 |
| Saint Augustine, FL | 3 |
| Minneapolis, MN | 3 |
| Miami, FL | 3 |
| Valencia, Comunitat Valenciana | 3 |
| New Delhi, NCT | 3 |
| Vancouver, BC | 3 |
| Chicago, IL | 2 |
| Sydney, NSW | 2 |
| Asheville, NC | 2 |
| Birmingham, AL | 2 |
| Monterrey, NLE | 2 |
| Dewsbury, England | 2 |
| Phoenix, AZ | 2 |
| Long Beach, CA | 2 |
| Los Angeles, CA | 2 |
| Barcelona, Catalunya | 2 |
| Memphis, TN | 2 |
| Indianapolis, IN | 2 |
| Ashburn, VA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Baldon Sports A
(@baldonsportswe1) reported
All day problem again it’s pathetic @PrimeVideo No football again get this **** sorted out
-
Christopher S. LaFuria
(@cslafuria) reported
Watching Bourdain’s Parts Unknown episode in Quebec. And they just rolled out Gateau Marjorlaine. @PrimeVideo’s subtitles called it “ghetto margarine.” 🙃 Some of the worst closed captioning I’ve ever read.
-
Steve Blakebrough
(@BlakebroughS) reported
from
West Molesey, England
@jimbeglin is the worst commentator, I thought we had seen the last of him. He constantly criticises, does he remember he was a bang average player, at best #PrimeVideo
-
Ghost Singh
(@GhostSingh7) reported
@PrimeVideo do us a favour - don’t bid for anymore games Your picture quality is so poor.
-
3kids1cat
(@3kids1cat) reported
@PrimeVideo I can't helping thinking you've bitten off more than you can view with this Premier League streaming. The quality has been consistently poor, and the intermittent problems are really frustrating.
-
Liam Conroy
(@LiamConroy79) reported
from
Thetford, England
@PrimeVideo @primevideosport any reason that i cannot suddenly access prime video due to “connectivity issues” even though my WIFI is working for sky and Netflix?
-
Ray Angel
(@RayAngel12) reported
@PrimeVideo Anyone who fails this quiz, is in serious trouble
-
Christopher Robin
(@chris__cross17) reported
@PrimeVideo needs to fix their closed captioning. I’m sick and tired of reading my screen while a black character is speaking and seeing the “er” instead of “a”
-
Charlie Dyson
(@cdyse7) reported
from
Berkhamsted, England
Issues with live tv (premier league) only happens with prime how can this be fixed? #AmazonPrime @PrimeVideo
-
Mitch Manning 🦁💜💙
(@MitchM77) reported
@csc1698 @PrimeVideo Definitely! The commentary today was awful too. At one point the commentator said the same fact about 10 mins later. Being a few seconds behind real-time was annoying too.
-
Christina Floriza
(@rhymeswithibiza) reported
Hi again @PrimeVideo - it turns out a BUNCH of Mad About You episodes are out of order. Help!
-
DC
(@Weslinhho) reported
What is wrong with ur quality lads, I have a 4k TV and the game is looking like Minecraft @PrimeVideo
-
DeAnna
(@annaed884) reported
@PrimeVideo’s layout is just terrible. Too many options to scroll through, paid options mixed with the free ones. It’s a confusing mess. An update in 2021 would be great.
-
PunjabAlchemist
(@PunjabAlchemist) reported
@thepeoplesmovie @PrimeVideo @NetflixUK Doesn't need to drop far off I'd imagine to start having buffering issues. That's pretty poor considering you'd be considered a suburb of Glasgow. It's not as if your in the remote Highlands?
-
brownangel
(@heather54939459) reported
@PrimeVideo First one was awful. Why would they do that again, on purpose?