Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 8
San Jose, CA 7
Hyderabad, TG 7
Minneapolis, MN 6
Chicago, IL 6
Atlanta, GA 6
Chennai, TN 6
Houston, TX 5
Madrid, Comunidad de Madrid 5
Vancouver, BC 4
New York City, NY 4
Las Vegas, NV 4
Indianapolis, IN 4
Mumbai, MH 4
Seattle, WA 4
Melbourne, VIC 4
Portland, OR 3
Toronto, ON 3
Miami, FL 3
Phoenix, AZ 3
Denver, CO 3
Salt Lake City, UT 3
San Antonio, TX 3
Nashville, TN 3
Wake Forest, NC 3
Dallas, TX 3
Birmingham, AL 3
Peoria, AZ 3
Ashburn, VA 3
Paris, Île-de-France 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • norepetitions * (@norepetitions) reported

    Hey @PrimeVideo why don't you fix the playback on the app? I can't watch anything anymore, it just glitches. Why should I pay for that? It's crap right now.

  • Thelococorp La vida Moderna de Dag (@Thelococorp) reported

    @AmazonStudios @PrimeVideo Worst cast ever.

  • psuhammer Psuhammer (@psuhammer) reported

    @PrimeVideo We were mildly entertained but there was no motivation for Sly's character. Also, the de-aging CGI was terrible. Need to talk to Marvel!

  • Starshadw Anastasia she/her or they/them (@Starshadw) reported

    The one thing that I think @PrimeVideo could do for @TheRingsofPowre for Season 2 is up the production value of the sets and costumes. Give those folks more money to work their magic. If need be, pay a consulting fee to Jackson's crew and ask them questions/learn from them.

  • ThemanRana rana theman (@ThemanRana) reported

    @LOTRonPrime @PrimeVideo The worst ring

  • mrkantster Vishvakant (@mrkantster) reported

    @PrimeVideo I don't why but other content are playing smoothly but this show is not playing smoothly ( Not my internet issue or device issue ) even hrd content are playing smoothly kindly report this to team.

  • munari76 Mark (@munari76) reported

    @melchionna_a @LOTRonPrime @PrimeVideo I thought Galadriel was poorly written thus far. Mary Sue and unlikable. My group, most of whom liked the show overall, said Galadriel was the worst part, which is bad since she's the main character

  • thasnarkknight The Snark Knight (@thasnarkknight) reported

    @LOTRonPrime @PrimeVideo Glossy, boring. Fan fiction at its worst. Completely forgettable. Off-brand, sort of. A soap opera for the modern age. Dialogue you will never quote. - The Snark Knight.

  • H37853548 H (@H37853548) reported

    @PrimeVideo Does Stallone address his water usage issues?

  • guitarded4lyf Joe Biden’s Speech (@guitarded4lyf) reported

    @PrimeVideo This is one of the worst movies I’ve ever seen. I’ll never get that time back. I think people are giving it good ratings so they can trick other people into watching it out of some sick sense of revenge. Don’t fall for it. Total stinker.

  • retailerwatcher BigDropper (@retailerwatcher) reported

    @LGUS @PrimeVideo Your TVs are terrible at running any sort of app or web browser. When you look up things to solve this all it talks about is internet speeds/connection. I’m hardwired and have great internet. It’s disgusting how much I paid for this TV.

  • Pam1Jimn JimnPam1 (@Pam1Jimn) reported

    @PrimeVideo Terrible movie

  • jkarol847 John Karol (@jkarol847) reported

    @PrimeVideo @amazon are you having trouble with the Taylor Hawkins tribute?

  • DanielRCoats Dan Coats (@DanielRCoats) reported

    Where do I go to leave a review of this terrible show? @PrimeVideo @LOTRonPrime

  • GrandvilleOR Grandville (@GrandvilleOR) reported

    @nachtnoir @LOTRonPrime @PrimeVideo It's worse than that, they literally fired the Tolkien historian they had on staff because they were being told they were screwing up his life's work.

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