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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brasília, DF 1
Houston, TX 1
London, England 2
Mexico City, CDMX 1
Georgetown, TX 1
Benton, IL 1
Des Moines, IA 1
Catania, Sicily 1
Spokane, WA 1
Milton, ON 1
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 5
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • cptarcher93
    Cpt. ᐰrcher (@cptarcher93) reported

    @PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. #GerosGate

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @Harry28719790 @PrimeVideo @Harry28719790 Hi there! We must offer our sincerest apologies. We don't provide support in Greek, and we're unsure what the screenshot you shared says. Could you perhaps let us know the exact wording of the error, so we can better assist? -Sara

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @AmazonMGMStudio @PrimeVideo Help please @AmazonHelp

  • cptarcher93
    Cpt. ᐰrcher (@cptarcher93) reported

    @PrimeVideo You threw the continuation of a perfect franchise into the trash bin. At work. Fans want #GerosGate back.

  • Matty232346
    Dawn Risueno (@Matty232346) reported

    @PrimeVideo what’s going on with the @Yankees program tonight, it’s freezing and the sound is horrible??? Please fix this.

  • himagna_mallik
    Himagna Mallik (@himagna_mallik) reported

    I am facing a Problem video watching any content in @PrimeVideo it has Dynamic Lighting in Video player which I hate there should have some option to turn off like youtube. @PrimeVideoIN Developers kindly fix this please.

  • TrumpyCaneGhost
    TrumpyCaneGhost (@TrumpyCaneGhost) reported

    @NeoAeon7 @PrimeVideo Was it in the 1st round against a clay courter with a terrible HC record?

  • sxdras
    💫 (@sxdras) reported

    Why tf am I seeing the Nasty Zionist baby killer gal gadot as I login to @PrimeVideo why is this woman allowed to have a job still? WTF disgusting

  • xylogix
    xyLOGIX, LLC (@xylogix) reported

    Cmon @PrimeVideo videos won’t load in the iPhone app fix it

  • Timothy96052831
    Timothy Phillips (@Timothy96052831) reported

    @AmazonMGMStudio @PrimeVideo Scantaly clads children again!? AMAZON you need to fix yourselves and stop drooling over kids.

  • Metrocl
    Felipe Encinas (@Metrocl) reported

    @PrimeVideoLat @PrimeVideo hi guys i cannot cancel my suscription to prime video and when i try to login to my amazon account it gets temporarely blocked and asks me to call the US, how can it be so hard?

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

  • omegaV_R
    Omega (@omegaV_R) reported

    @PrimeVideo writing this while you waste @ProcterGamble ad spend on me. Video is loosing subtitles and now audio too minutes before the ads come in, can you please fix your stupid app.

  • svnxvx
    Stevie (@svnxvx) reported

    What a ******* awful choice. Don't do it @PrimeVideo

  • cheeezzus
    my choona (@cheeezzus) reported

    I'm so upset they cancelled not suitable for work. @PrimeVideo get the rights I'm so srs

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