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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 1
Perth, WA 1
Paris, Île-de-France 4
Ensenada, BCN 1
Vancouver, BC 1
Maynard, MA 1
Melun, Île-de-France 1
Brasília, DF 1
Houston, TX 1
London, England 1
Mexico City, CDMX 1
Georgetown, TX 1
Benton, IL 1
Des Moines, IA 1
Catania, Sicily 1
Spokane, WA 1
Milton, ON 1
Alicante, Valencia 1
Gif-sur-Yvette, Île-de-France 1
Valencia, Valencia 1
Wolfeboro, NH 1
Township of Evan, KS 1
Amiens, Hauts-de-France 1
Gaithersburg, MD 1
Veracruz, VER 1
Sète, Occitanie 1
DeWitt, MI 1
Betim, MG 1
Melbourne, VIC 2
Poplar, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • AYMEL69
    AYMEL (@AYMEL69) reported

    @PrimeVideo has the WORST broadcast teams for their @wnba games. EMBARRASSING MUMBO JUMBO.

  • calvocomics
    Calvo Comics (@calvocomics) reported

    @PrimeVideo And now his work is mostly about lines.

  • GoofCentral101
    Goof Central Wrestling Edition (@GoofCentral101) reported

    @AlexScotty02 @PrimeVideo I just called and they couldn't help me LMFAO

  • jb510
    Jon Brown (@jb510) reported

    The Expanse was such a good show (even better books). Rewatching now... S1-4 on @SYFY were better. They kept the details in the books. @PrimeVideo screwed it up by trying to squeeze multiple books into 10 eps. SciFi doesn't work that way. YOU NEED THE STORY and the slow build.

  • ABunchofComics
    ABunchofComics (@ABunchofComics) reported

    Yo @amazon #reacher @primevideo whomever was supposed to do the sound mix for this season, didn't. You got full scenes with Foley work dropped out or missing score.

  • ReuxReux1209
    Rosemary Barrett (@ReuxReux1209) reported

    @PrimeVideo STOP FORCING ME TO WATCH PREVIEWS. I pay EXTRA for ad-free. Quit forcing me to watch previews! Quit changing where and how and even IF the skip buttons work at all! It’s exasperating.

  • cheeezzus
    my choona (@cheeezzus) reported

    I'm so upset they cancelled not suitable for work. @PrimeVideo get the rights I'm so srs

  • Gcfan1987
    Gcfan1987 ♊ (@Gcfan1987) reported

    @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

  • ariaalvs
    ariaa ‎ꫂ᭪݁ is sterling point pilled (@ariaalvs) reported

    @folklorefy @PrimeVideo @PrimeVideo get to work bro

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

  • 25talents1
    25talents (@25talents1) reported

    @AmazonMGMStudio Unfortunately, i think it's safe to say we're not getting what we want anymore. Those involved with the project have undoubtedly had to move on at this point. After this betrayal, I for one won't believe or be excited for a single thing your studio says from here on regarding the franchise. You've ruined that trust and that's not something you can just be gifted back overnight. Trust, once broken has to be earned. This unfortunately means that a new Stargate project under @AmazonMGMStudio @PrimeVideo current or even future leadership will likely fail. Once you alienate an existing fanbase, few ever win it back. If something "new" becomes successful without the fanbase, you can call it whatever you want, but it won't be Stargate.

  • Abbeyrose321
    Abbey (@Abbeyrose321) reported

    Pls fix this @netflix @PrimeVideo @DisneyPlus

  • VibeHigh369
    𝑪𝒉𝒓𝒊𝒔 👁️ (@VibeHigh369) reported

    @PrimeVideo Awful movie

  • TheBlueJunkies
    The Blue Junkies (@TheBlueJunkies) reported

    @chrisstroud @PrimeVideo @BlueJacketsNHL I didn’t have much problems with fanduel like I did Bally. For this at least I think they’re doing alright by the fans giving them more ways to watch

  • Eragor54932272
    Eragor26 (@Eragor54932272) reported

    @Pony_WanKenobi @AmazonMGMStudio @PrimeVideo Amazon buying MGM is still the single worst thing to happen to MGM. The studio is a shell of its former self.

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