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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Fort Collins, CO 1
Dallas, TX 5
Pearl River, NY 1
Orlando, FL 6
Rossland, BC 1
Swanscombe, England 1
Brandon, MS 1
Kėdainiai, Kaunas 1
Slough, England 2
Melbourne, VIC 3
Incline Village, NV 1
Philadelphia, PA 2
San Jose, CA 4
Memphis, TN 1
Plainview, AR 1
Lakewood, NJ 1
Washington, D.C., DC 2
Houston, TX 2
Sherwood, OR 1
Township of Evan, KS 9
Sacramento, CA 2
Kokomo, IN 1
Ellicott City, MD 1
Minneapolis, MN 4
Edinburgh, Scotland 2
Kingston, PA 1
Berlin, Berlin 1
League City, TX 2
Gallatin, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • bbiehl
    The Biehler (@bbiehl) reported

    @PrimeVideo fix your audio! Such a joke.

  • Camspen_
    Camsworld (@Camspen_) reported

    @PrimeVideo @AmazonMGMStudio Fix ur animation plz

  • sanna865
    Sanna865 (@sanna865) reported

    Did something go wrong with the new season of The Devil's Hour because why is it not out yet and why is there no trailer or date or anything?? The promotion for it is terrible. @PrimeVideo

  • Jkostvstheworld
    Jason K (@Jkostvstheworld) reported

    @PrimeVideo does a terrible job of broadcasting @NBA basketball literally every other outfit does it better.

  • danielpmcdermot
    Dan McDermott (@danielpmcdermot) reported

    @travishb @PrimeVideo I actually quit cable years ago over a glitch. My box rebooted during the SUPERBOWL and it took minutes to come back on. I was so pissed.

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @amazon @PrimeVideo Worst customer service to prime members

  • EpouseMoiPitier
    LA GLOIRE NUMIDE 🇩🇿 (@EpouseMoiPitier) reported

    @PrimeVideo This season is so borring. And bad animation. Worst season.

  • harvickgirl_4
    betty jo (@harvickgirl_4) reported

    It sucks watching it on my TV on @PrimeVideo just horrible buffering & sound going.. worst playoffs games I've ever tried to watch #HorribleNBAonPrime

  • raw_eth
    Raw (@raw_eth) reported

    @shanicucic96 @KCMontero @PrimeVideo Its all going to work out!

  • Brad12246
    Brad1122 (@Brad12246) reported

    How far down in the announcer basement did @PrimeVideo reach for Eric Collins and Dell Curry. This game with the @celtics and @sixers has been a terrible broadcast. These two are clowns 🤡🤡🤡🤡🤡

  • wemerson2point5
    WillEmerson2.5 (@wemerson2point5) reported

    @PrimeVideo I was incredibly excited for this show and it was awful. So bad that Richard Madden immediately fell out of consideration to be the next Bond. No clue why they are doing a Season 2.

  • _DPH1922
    DP H (@_DPH1922) reported

    These @PrimeVideo announcers for the Celts/Sixers game are G League Level bad. Terrible product.

  • arnieponceplace
    Arnie Ramirez (@arnieponceplace) reported

    @PrimeVideo the Lakers Rockets broadcast looks terrible… blurry and the players look like ghosts. Bad. I want a refund.

  • mb603
    Michael Bausha (@mb603) reported

    This @PrimeVideo basketball broadcast for Celtics and Sixers is terrible. If I had to listen to these guys for 82 games oh boy!! #primevideo #dobetter

  • mechanix762
    Jeff (@mechanix762) reported

    @4everNblujeans @PrimeVideo I wouldn’t have an issue with that but the writing is horrible and the execution it’s mid.

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