Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
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Buffering
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 14 |
| Chicago, IL | 11 |
| Houston, TX | 9 |
| Atlanta, GA | 8 |
| Los Angeles, CA | 8 |
| Portland, OR | 8 |
| San Jose, CA | 8 |
| Minneapolis, MN | 7 |
| Seattle, WA | 6 |
| Ashburn, VA | 6 |
| New York City, NY | 6 |
| Denver, CO | 6 |
| Dallas, TX | 5 |
| Las Vegas, NV | 5 |
| Orlando, FL | 5 |
| Sydney, NSW | 5 |
| Birmingham, AL | 5 |
| Omaha, NE | 4 |
| Miami, FL | 4 |
| Indianapolis, IN | 4 |
| Columbus, OH | 3 |
| Austin, TX | 3 |
| Carlsbad, CA | 3 |
| Katy, TX | 3 |
| San Antonio, TX | 3 |
| Hyderabad, TG | 3 |
| St. Louis, MO | 3 |
| Milwaukee, WI | 3 |
| Kansas City, MO | 3 |
| Saint Paul, MN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Grant Mudd
(@grantmudd22) reported
@PrimeVideo Picture quality watching this Prime Video game is garbage!
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Alex Martin
(@AMART1313) reported
This is already awful @PrimeVideo
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Rob Adkins
(@rkadkins312) reported
Well I see @PrimeVideo's quality is consistent... Consistently bad. #TNFonPrime
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Ång
(@fllady68) reported
@PrimeVideo The stream is absolutely terrible in Atlanta. It's unwatchable. Please bring @NFL back to the mainstream channels.
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jan kelly
(@janredsoxkelly) reported
@nfl on prime video sucks. Commercials are crystal clear, but the game feed is jumpy and blurry at times.. fix it @nhl and @PrimeVideo embarrassing quality of product..
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Kenny Jones
(@JerichoKenny) reported
Anyone still having issues with @PrimeVideo buffering and blurry pictures #TNFonPrime
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GoodBrotherMarky 🌎
(@marcusmoore22) reported
@PrimeVideo y’all got fix this video quality for this game…
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Chris DeVine
(@chrismdevine_) reported
@SSylvester55 @PrimeVideo @amazon Yep. Never had an issue until tonight 😩
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Matt Pennington
(@MattPen03429391) reported
Hey @PrimeVideo fix your ****. Trying to watch football and relax. This is stressful. #nfl #prime #pissed
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Connor Sisk
(@connor_s_sisk) reported
@nfl on @PrimeVideo is awful. Buffers so much and is very blurry. Everything else I stream in is clear and doesn’t have that issue.
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Chris Mcclellan
(@djcmlive) reported
@PrimeVideo WTH is up with the poor quality of the TNF broadcast. Everything else I watch is in high def or at least clear on your platform. But when it comes to the NFL TNF it is unwatchable due to how it is so blurry. My internet speeds 840mb down and 630 up. Happened last week
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((TrueBmoreRvnFan))
(@bmorvnfan) reported
@PrimeVideo fix ya broadcast the commercials are too dang loud but the actual game is too low in volume just saying
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Jake Towers
(@JakeTowers20) reported
@PrimeVideo u ******* suck i can’t even watch this game without a lag and glitch
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Dillon Burke
(@Dburke__) reported
@PrimeVideo your **** is broken during football. What ********.
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Brian Richey
(@BrianRi73359277) reported
@NFLonPrime @PrimeVideo @lizzo The quality of this broadcast is horrible. It’s like 5 frames per second at times #MIAvsCIN
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