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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 2
Brisbane, QLD 2
Montigny-lès-Cormeilles, Île-de-France 1
Reading, England 2
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Paris, Île-de-France 13
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 9
Köln, NRW 1
London, England 7
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • BryanRoderick
    B.C. Roderick Sr. (@BryanRoderick) reported

    @AmazonMGMStudio @PrimeVideo This looks good. I have trouble watching TV though. Too long.

  • NerdyPatriot
    NerdyPatriot (@NerdyPatriot) reported

    @empiremagazine @PrimeVideo @AmazonMGMStudio I'm sure the 3 people still watching will be really excited for this terrible fan fiction.

  • Marianasm23
    ➳ Mariana ॐ (@Marianasm23) reported

    See you at work tomorrow! @PrimeVideo

  • RapperRockSolid
    KingoftheMidwest (@RapperRockSolid) reported

    YO! @paramountplus! WHERE ******** IS UFC 329 & prelims on prime? IM SICK OF ALWAYS HAVING TO GO ON A ****** EASTER EGG HUNT TO FIND THE MOST RECENT UFC EVENT ON PRIME. ITS BEEN ALMOST A YEAR AND U STILL HAVE NOT ARRANGED THIS **** IN ORDER! ITS AWFUL! @ufc @PrimeVideo

  • cantshaddaup
    Byrdie (@cantshaddaup) reported

    @paramountplus Please fix your service before you try to host large events. This is awful! You’re making @PrimeVideo Thursday Night Football look good.

  • EthanJohnson613
    Ethanjohnson (@EthanJohnson613) reported

    @venturepictures @PrimeVideo @AmazonMGMStudio Yeah I’ve got the dvd’s I should make sure all still work

  • Brad_Deuster
    Brad_Deuster (@Brad_Deuster) reported

    Damn…start work at 7…storms around that time..1 coworker starts late because of her kid..I already let my PM that I’m probably going THAT tomorrow Wanna go to bed, but third eye blind is on @VansWarpedTour .@PrimeVideo

  • s_ulhi
    💫lulhi's | 📖 (@s_ulhi) reported

    @King_uxhe @mungg2_ its a series, calls “See you at work” on PrimeVideo

  • sofia_nova693
    Sofia ⭐ 💗 💜 (@sofia_nova693) reported

    @PrimeVideo ok but is the world still grey and raining or did they finally fix the weather 💀

  • Norman_McLay
    Norman McLay (@Norman_McLay) reported

    Hi @PrimeVideo can you help? I’ve got a message on your app that payment has failed but I’ve checked and all seems ok? I did just add a new subscription/ any help ? Thanks

  • Chiaki_2010
    ミセスちあき 👨‍👩‍👦 𝐌𝐫𝐬𝐂𝐡𝐢@𝐤𝐢 (@Chiaki_2010) reported

    Admit Nick is cute, but he’s got some issues. Noah should be with Michael #PrimeVideo #YourFaultLondon

  • francosroom
    Franco. (@francosroom) reported

    Primevideo showing some problems loading certain movies, piracy not working for days. Is this a conspiracy against me?

  • KFrenchy5
    Kerry French (@KFrenchy5) reported

    @AtlantaDream @PrimeVideo Need a win in the worst way! Also Homecoming for Flau’jae she will have a lot folks cheering for her tonight!

  • TheHippyOfDeath
    Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported

    @AmazonMGMStudio @PrimeVideo Sure. Whatever. So when are you going to finally uncancel Martin Gero's Stargate show like so many of your paying customers have been begging you to since you made that terrible mistake? Asking for millions of friends...

  • Softlad187
    Andy Steele (@Softlad187) reported

    @mhewson_MCH @PrimeVideo Oh my god, are you going to be ok or should we send help?

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