Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Minneapolis, MN 7
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Dallas, TX 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • harsh95218 Maadhu (@harsh95218) reported

    @AmazonHelp @amazon @PrimeVideo instead of solving my issue. Your team is doubting me. Thid is what your service is. Happy realisation now. Wont ever buy from you people and will encourage people not to buy from you

  • Ikete99 inei_ikete (@Ikete99) reported

    @FortXcape @ritaUdominic @PrimeVideo Glad I could help

  • 5stargaming1 5stargaming 1 (@5stargaming1) reported

    @PrimeVideo @fairfaxonprime This is the worst thing I have ever seen in my life, its like they have never been to a highschool💀

  • bmsouthard Brad Southard (@bmsouthard) reported

    @PrimeVideo Work is just something I'm doing until I win the lottery.

  • bordillon Olabode (@bordillon) reported

    @ritaUdominic @PrimeVideo Can someone help with login details??

  • FrankRyanPatti Frank Patti (@FrankRyanPatti) reported

    @PrimeVideo @TheNorthmanFilm I thought this was one if the worst movies I have ever seen.. people who like it... what did you like about it? I honestly thought it was horrible

  • PokeitoutChlo Daddy Warbucks (@PokeitoutChlo) reported

    @PrimeVideo I want my $4.99 back for Alice. That movie was terrible 🥴

  • hereforcoments Here for Comments (@hereforcoments) reported

    Hey @PrimeVideo, why aren't all George Carlin stand up specials available for prime users 😔 it was a few years ago, but now there's only like 3 of them. Can we fix that?! 🙏

  • Prateek56922380 Prateek (@Prateek56922380) reported

    Season 2 of #panchyat is leaked already day before release @PrimeVideo I think you have to work wisely in your security system. Good luck @PrimeVideo. Leaked! Leaked! Leaked! #panchyat #WebSeries

  • chr1s60 Chr1s60 (@chr1s60) reported

    @dopplegl @PrimeVideo It may be awful in a good way. Lol I’ll let you discover that and let me know.

  • olsenerinj Erin Olsen (@olsenerinj) reported

    Last match, @PrimeVideo support said I needed to check with my ISP, but I can't even watch on my phone with location enabled using cellular data from another provider, so the problem has to be with @amazon.

  • WBryceRea Bryce Rea ⭐⭐ (@WBryceRea) reported

    @olsenerinj @SoundersFC @PrimeVideo I just hope they fix it. Two games in a row that we couldn't stream now. It may have started earlier since we weren't trying to stream matches that were broadcast like the CCL games

  • realsaulmanella Saul Manella (@realsaulmanella) reported

    @PrimeVideo @fairfaxonprime This is awful. You gave me AIDS.

  • dustin1986 Dustin (@dustin1986) reported

    @DaveSFoley @PrimeVideo I can’t help but wonder, is that the only record he has left, or is it the only one he wants to play? It’s troubling either way. 🤔

  • 4shrush Bru (@4shrush) reported

    @AmazonHelp @PrimeVideo fix your web player.

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