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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
The Villages, FL 1
Chicopee, MA 1
Murrieta, CA 1
Burnsville, WV 1
Madison, WI 2
Liverpool, NY 1
Cheboygan, MI 1
Shawnee, KS 1
Ottawa, ON 2
Orange Park, FL 1
Lakeland, FL 1
Lucknow, UP 1
Bixby, OK 1
Roseville, CA 3
Monroe, NY 1
Orem, UT 1
Plymouth, MA 1
Springfield, MO 1
Budapest, Budapest 1
Fair Oaks, CA 1
Wake Forest, NC 1
Atlanta, GA 4
Bluefield, WV 1
St. John's, NL 1
Syracuse, NY 1
Township of Evan, KS 4
Ankara, Ankara 1
Iowa City, IA 1
Bognor Regis, England 1
Jacksonville, FL 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • RohitSomkuwar5
    Rohit Somkuwar (@RohitSomkuwar5) reported

    What is wrong with @amazonIN @PrimeVideo ? After having full membership still we are forced to see advertisement! What is the use of membership then? And why additional upgrade you people are asking to unsee ads? @MIB_India please help common people!

  • kfederen
    Kevin (@kfederen) reported

    @FrMiller @PrimeVideo Worst movie I’ve seen in awhile. Everyone sucks in this movie

  • raeziIla
    rae 🏒 szn (@raeziIla) reported

    hey @PrimeVideo fix the encoding on your movies that have the words not matching up with the film it is maddening and becoming unusable

  • Amanbhargava23
    Aman Bhargava (@Amanbhargava23) reported

    High time for everyone to leave @netflix because ****** up part is most of its movies have black borders IT DOESNT COVER THE SCREEN FULLY EVEN IF THE MOVIE IS LATEST LIKE REBEL MOON & PICTURE QUALITY IS BAD AS WELL @PrimeVideo @AmazonMGMStudio Prime covers fully with quality👌

  • TeleNostalgie80
    Tele Nostalgie (@TeleNostalgie80) reported

    @MattdUnkerque @PrimeVideoFR @PrimeVideo Terrible !

  • DustinWeir1
    Sweet Baby D (@DustinWeir1) reported

    @FrMiller @PrimeVideo This movie was absolutely terrible, you made the right call

  • Rudders
    Rudders (@Rudders) reported

    @PrimeVideo why is the picture quality of the Leafs game so bad????

  • AndyLycett
    Andy Lycett (@AndyLycett) reported

    Anyone else watch the @PrimeVideo Champion’s League on their tablet because the TV picture is so terrible? #SPOARS

  • Joefanatic23
    Absolute Joey (@Joefanatic23) reported

    YO @PrimeVideo FIX YOUR DAMN APP , i'm trying to watch basketball

  • melanie_mc58085
    Melanie McKee (@melanie_mc58085) reported

    @PrimeVideo One of the worst shows ever. Stupid storyline and constant foul language.

  • ItsEkknath
    Mr. EJ (@ItsEkknath) reported

    Hey @PrimeVideo it seems that problem is in your app only on jiostb. The Jio team has responded from their end. Plz resolve it ASAP.

  • Youmomma18
    Viv3t3 (@Youmomma18) reported

    @PrimeVideo fix yo app im trying to watch Invincible

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @amazon @PrimeVideo Worst customer service to prime members

  • healthybetatest
    Chris (@healthybetatest) reported

    Terrible news. @PrimeVideo with another cancellation of a great show

  • sherlockBaktha
    Aditya (@sherlockBaktha) reported

    @PrimeVideo How do you consistently provide the worst possible UI every time?! It’s been a long time since I used Prime, so I expected the UI might have improved… but nope.

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