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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 3
Boca Raton, FL 1
Brisbane, QLD 6
Jasper, GA 1
Tucson, AZ 2
Saint Paul, MN 1
Warrior, AL 1
Yeovil, England 1
London, England 4
Austin, TX 4
Seattle, WA 4
Indianapolis, IN 5
Tacoma, WA 1
Township of Evan, KS 3
Gig Harbor, WA 1
Perth, WA 2
Singapore, Central Singapore 1
Sydney, NSW 3
San Jose, CA 3
Canberra, ACT 2
Melbourne, VIC 1
Tieton, WA 1
Boothbay Harbor, ME 1
Adelaide, SA 1
Maitland, NSW 1
Hurst, TX 1
Santa Clara, CA 1
Chico, CA 1
Dallas, TX 4
Guarulhos, SP 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ReillyAround
    Mark E Reilly (@ReillyAround) reported

    Anyone else’s @PrimeVideo not working? All the movies are just a blank screen but the audio still playd. What gives @amazon? I’ve restarted. Unplugged. Unplugged again…. Um. Is this thing on?

  • Snowjob77
    John Snow (@Snowjob77) reported

    @PrimeVideo If you are actually obsessed with evil twin nick canon you have some serious issues lol

  • csmcpherson
    Craig McPherson (@csmcpherson) reported

    @EddieTrunk @Metallica @PrimeVideo Getting up at 5am to watch them before heading to work!

  • Cecilyjk
    Cecily (@Cecilyjk) reported

    Is anyone else having trouble with @PrimeVideo brightness? Like, literal dark picture quality that flickers from normal back to dark? I've only noticed it on Amazon and we've seen it on two different shows. 😭

  • RCJMusic
    Robert Carden Jr. (@RCJMusic) reported

    @AmazonHelp The issue isn't with my connection or anything on my end. The issue is that your 4K stream is dark to the point where it's hard to watch. This is apparently an issue that been going on for a while cause I've seen multiple complaints of the same thing. It's a @PrimeVideo issue.

  • ytrewq24068606
    Terrytheterrifyingtyrant (@ytrewq24068606) reported

    I saw the real reason for that primevideo ban on twitch and I gotta say wut? there are actual streamers that borderline NSFW and get a pass. at worst they get a 3 day slap on wrist for spreading wide open on camera. there is no consistency on how TOS is enforced at all.

  • cungar2000
    Chuck Vodegah 🧠 👀 (@cungar2000) reported

    @PrimeVideo I got through about 4 minutes of it. Truly awful.

  • youngsaturns
    habib (Jurídico Ajah Azul) 🇾🇪 (@youngsaturns) reported

    @Dutchmeezz @rigbysface @PrimeVideo they can just be friends. Besides, Moiraine and Thom are the worst couple of the entire series, it won't be missed if it doesn't happen.

  • bumblebee77
    Bumble Bee (@bumblebee77) reported

    @PrimeVideo need help with logging in but no customer support available. please assist! @amazon

  • Wigglebrow
    Flusteredbun (@Wigglebrow) reported

    @CriticalRole @PrimeVideo Everyone saying "do they sound different??" You gotta remember they were YEARS younger when they first did c1. Matt and marisha weren't even married at that point (if I remember correctly) so they are going to sound much different. Plus quality is SO MUCH HIGHER. 👌

  • betteryear2021
    newbeginning (@betteryear2021) reported

    @PrimeVideo I like Nicole Kidman, but this was awful to watch.

  • Zurc1975
    Zeelite (@Zurc1975) reported

    @TheAcademy @PrimeVideo Terrible. I couldn’t even finish it…I think it would have been more interesting if the producers would have tried to cast people that looked like the original cast.

  • cwebb2004
    Chad (@cwebb2004) reported

    @BreeziTV @ill_yeah @PrimeVideo He's a terrible actor. One of the most annoying ever. Or maybe his characters have been annoying. Hard to tell.

  • NR1213
    Tampa_Neo12 (@NR1213) reported from Temple Terrace Golfview, Florida

    @PrimeVideo This is rubbish! This show is just bloody awful. Acting is subpar and the storyline is just bleak.

  • _mirandur_
    John H. (@_mirandur_) reported

    @DmDougy @CriticalRole @PrimeVideo They didn't exactly create it, no, but they _have_ funded most of it, namely a little extra per episode to up the quality even more, two extra episodes in the first season (that we backers get access to for free), and an entire second season. And it's only aired on Amazon Prime.

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