Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 7
New York City, NY 6
Chicago, IL 5
Atlanta, GA 5
Orlando, FL 5
Los Angeles, CA 5
Brisbane, QLD 4
Dallas, TX 4
Phoenix, AZ 4
Ashburn, VA 4
Seattle, WA 3
Mumbai, MH 3
Indianapolis, IN 3
Palmyra, VA 3
Buena Park, CA 3
Nottingham, England 3
San Antonio, TX 3
Montréal, QC 3
Tampa, FL 3
Winston-Salem, NC 3
Minneapolis, MN 3
London, England 3
Marietta, GA 2
Lexington, KY 2
Torrington, CT 2
New Oxford, PA 2
Spokane, WA 2
Jacksonville, FL 2
Austin, TX 2
San Francisco, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • LosAngelesTesla The OG Minute Zero Cybertruck Fan (@LosAngelesTesla) reported

    @PrimeVideo @modernlovetv How does that work?

  • Quella_Irene Katie (@Quella_Irene) reported

    @viallnicholas28 @modernlovetv @PrimeVideo I must need help because my first thought is to trust no one who pulls over because they’re going to kill me and then remember the murderers from dating apps so not that either.. and then I scroll through comments and see no one is relating to my way of thinking so I’m in my own

  • Sjoerd37663809 Sjoerd (@Sjoerd37663809) reported

    @PrimeVideo Netherlands - Paying extra for Starplayz to watch Power, however most of the episodes of season 6 do not work. Please fix this asap…. #primevideo #AmazonPrime #power

  • Chrisstoph3rb Christoph3r (@Chrisstoph3rb) reported

    @komala_hayes @PrimeVideo Because they rather hire undocumented immigrants, because they’re already housed, and work more stupid for way less pay!!!! #staywoke

  • talesofaprinny Prinny (@talesofaprinny) reported

    @brndnren @Xbox @PrimeVideo I didn’t fully watch it on Roku was just comparing it against the Xbox version but didn’t. See any glaring issues with it. Xbox tho… I think the application is just bad in general anyways.

  • Montyluhu Jack Elliott (@Montyluhu) reported

    @wingoz @valkilmer @PrimeVideo He showed you what he wanted you to see and still kinda seemed like a prick to work for, but ok Trey.

  • thegreatmosey Mosey ☄️ (@thegreatmosey) reported

    @Bosko_DePompo @PrimeVideo I wasn't, I was looking at the same public advert as you were, and responding to your ugly public comment with my public comment. You seem awful defensive for someone who claims they don't care.

  • arjunxmehta arjun (@arjunxmehta) reported

    dear @PrimeVideoIN @PrimeVideo just a suggestion pls bring a feature that allows to change video quality from 1080p to 480p coz I have only. 1.5 gb data limit and I don’t wanna use it all on Modern Love S2 🙏🙏

  • HoldenFord11 Holden Ford Fusion (@HoldenFord11) reported

    @wingoz @valkilmer @PrimeVideo He really cared about the work.

  • tamcarter Tami Sriram (@tamcarter) reported from San Francisco, California

    Paid for HBO subscription through Prime Video and it now doesn’t work on my Roku. What’s up @Roku @PrimeVideo @HBO

  • weezie777 weezie (@weezie777) reported

    @PrimeVideo Terrible ending on this one! Why did I watch when there’s literally no ending?

  • mikewise77 Mike Wise (@mikewise77) reported

    @PrimeVideo That looks terrible!

  • 1fayazShaik sleepy (@1fayazShaik) reported

    @PrimeVideo worst service. Paid subscription but video quality is utter worst. Should have watched via other sources. Regretting my choice.

  • Zeronine625 Zeronine625 (@Zeronine625) reported

    @PrimeVideo Personally I love getting to use the restroom anytime I want to unlike the folks who work for Amazon. Guessing since the actors are part of a union they don't have to piss in Gatorade bottles.

  • brndnren brandon (@brndnren) reported

    @talesofaprinny @Xbox @PrimeVideo Everyone having issues with prime video quality being horrendous. Especially roku users

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