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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Poplar, England 1
Lakeville, MN 1
Puebla, PUE 1
Challans, Pays de la Loire 1
Paris, Île-de-France 7
Palma, Balearic Islands 1
Bourges, Centre 1
Sunderland, England 1
Besançon, Bourgogne-Franche-Comté 1
Brest, Brittany 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Melbourne, VIC 2
Chhindwāra, MP 1
Stoke-on-Trent, England 1
Brussels, Brussels Capital 1
Berlin, Berlin 1
Renningen, Baden-Württemberg 1
Reading, England 2
Juárez, CHH 1
Ontario, CA 1
Changé, Pays de la Loire 1
Ciudad Jardín, MEX 1
Brisbane, QLD 1
Montigny-lès-Cormeilles, Île-de-France 1
Fréjus, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Montpellier, Occitanie 1
Vilanova de Sau, Catalonia 1
Toulon, Provence-Alpes-Côte d'Azur 1
Sydney, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having trouble with my prime subscription. How can I get support please?

  • GregoryBouchar8
    Visionary (@GregoryBouchar8) reported

    @Jules5RunCO @PrimeVideo Not a problem I had my fill of over the top unrealistic tough guy films a long time ago 2 dimensional garbage

  • gingersgotgrace
    Caroline Cain (@gingersgotgrace) reported

    @amazon @PrimeVideo Professor T season 5 episode 3 and 4. You can not hear any dialogue. Music yes. But no audio when the characters are talking. I’m watching on the masterpiece app through prime video. Please help! @AmazonHelp

  • Vojtak42
    Vojtak (@Vojtak42) reported

    @SaveStargate198 @PrimeVideo Let's troubleshoot. Did the issue happen coincidentally just after Amazon announced they canceled Chappa'ai? PS seems like another hashtag got blacklisted.

  • CoachBillDonald
    Bill Donald (@CoachBillDonald) reported

    Been trying to watch #ProfessorT on @PrimeVideo but there are audio issues. The music plays but no dialogue. Characters mouths move but no words. Have tried to contact @PrimeVideo customer service, to no avail. Other shows work fine, just Professor T, Season Three, Episode Three.

  • DeSandoLLC
    Thomas DeSando LLC (@DeSandoLLC) reported

    @PrimeVideo The problem with this is that you don’t feel like you’re in a Bladerunner environment. They probably did that to differentiate themselves but the cinematography doesn’t scream you’re watching Bladerunner or in their world set forth by the visual language of the 2 movies.

  • MondoB2
    Armando B (@MondoB2) reported

    @AzzurraS4 @PrimeVideo I got through an episode and a half of season 1 and stopped. Watched about 10 minutes of season 2 episode 1 and gave up again. It’s terrible fan fiction.

  • calvocomics
    Calvo Comics (@calvocomics) reported

    @PrimeVideo And now his work is mostly about lines.

  • Alayanabeth
    Yvonne is writing (by herself) (@Alayanabeth) reported

    @RingsOfPowerEra @PrimeVideo This is nuts. What horrible scheduling. Even my worst guessing at the ep8 air date didn't come close. It's going to be three weeks of nightmare and then we're back in the void again. What's the point of that?

  • Jai_Singh81
    Jai Singh (@Jai_Singh81) reported

    Hey @PrimeVideo 3 sets of 1 minute 50 seconds ad in a 25 minute episode is very less You should bring in more ad’s Total ad duration MUST BE more than the duration of the episode Please work on increasing the ads Thank you

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I'm having issues with my subscription. How can I get support please?

  • CloverMango_
    CloverMango | 🍉❤ (@CloverMango_) reported

    @Noooofing @PrimeVideo i mean yeah that makes absolute sense from an insider view, but going out of your way to seemingly use ai for these despite not wanting it used when it comes to your work does get a little suspiscious doesn’t it? this gets complicated when a lot of it isn’t adding up

  • IntolerantMatt
    BedsWontSaveYou (@IntolerantMatt) reported

    @PrimeVideo The Devils Mouth was garbage. Terrible acting. Story was stolen and changed.

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

  • fourmclren
    ‎☾ (@fourmclren) reported

    @Vale_391 @PrimeVideo @AmazonMGMStudio not finishing an adaptation where you can’t even go to the book to finish the plot yourself is sick work

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