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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bognor Regis, England 1
Jacksonville, FL 3
Saint Helena, CA 1
Irmo, SC 1
Charlotte, NC 2
Leeds, England 1
London, England 5
Cartagena, Murcia 1
Gainsborough, England 1
York, England 1
Auburn, KY 1
Ayr, Scotland 2
Uxbridge, England 1
Göttingen, Lower Saxony 2
Marietta, GA 3
Boca Raton, FL 1
Brisbane, QLD 6
Jasper, GA 1
Tucson, AZ 2
Saint Paul, MN 1
Warrior, AL 1
Yeovil, England 1
Austin, TX 4
Seattle, WA 4
Indianapolis, IN 5
Tacoma, WA 1
Township of Evan, KS 3
Gig Harbor, WA 1
Perth, WA 2
Singapore, Central Singapore 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelScottDM0
    Michael Scott (@MichaelScottDM0) reported

    Amazon Prime Video is genuinely the worst OTT experience money can buy right now. Paid subscription. Full ads. One episode per week. I am not joking. You are paying them and they are still making you watch ads and then making you wait seven days for the next episode like it is 2009 television. Netflix figured this out years ago. Drop everything. Let people binge. Let the internet explode. That is how you win. The only reason Prime Video still exists in India is The Boys. That is it. One show. Holding an entire platform hostage. The day The Boys ends Prime Video loses half its subscribers overnight and they fully deserve it. #PrimeVideo #TheBoys #OTT

  • LosShananiganz
    Shannon Davidson (@LosShananiganz) reported

    @PrimeVideo fix your streaming quality. Damn shows keep going grainy in the middle of a scene

  • ScottCraig18
    Scott Craig (@ScottCraig18) reported

    Amazon is now the only major retailer charging a monthly fee to access the 4K quality of movies you already bought. There should be a lawsuit. Prime Video has locked 4K/UHD streaming behind the new "Prime Video Ultra" paid tier ($4.99/month) starting April 10, 2026. @PrimeVideo

  • marycarr5
    Baseball is my favorite season (@marycarr5) reported

    @PrimeVideo why am I getting a notification that I'm on a VPN, I've tried on wifi and with my phone data, I'm not on a VPN. All my other streaming services work...

  • SeattleKrakenGM
    Seattle Kraken GM (@SeattleKrakenGM) reported

    @SeattleKraken @PrimeVideo 0.6% chance to make the playoff. The only thing this #SeaKraken steaming bag of dog **** roster needs to do now is LOSE EVERY REMAINING GAME to help our draft position.

  • rainbow_geisha
    Mark-roh-wah-vay (@rainbow_geisha) reported

    I'm getting sick of the HDMI connection error when trying to watch prime. What a ridiculous error. It's the only streaming service that does it. @amazon @PrimeVideo

  • iEvoAK
    LITZ EVO (@iEvoAK) reported

    @TheCrystalMag3 @Enzomk17 @PrimeVideo At this point yes quality over quantity

  • DustinWeir1
    Sweet Baby D (@DustinWeir1) reported

    @FrMiller @PrimeVideo This movie was absolutely terrible, you made the right call

  • ThinkingJack67
    ThinkingJack (@ThinkingJack67) reported

    @FrMiller @PrimeVideo I watched it; not compelling. The lead (Hemsworth) is ridiculously weak and against type. His relations with women (mom, GF) are main character focus (wtf?). Uneven pacing and too long. Halle Berry‘s work was good and refreshing. Hemsworth was not bad, just badly mis-used and mis-directed. It’s a bit of a mess of a movie. No surprise it bombed at the box office.

  • 100k_Grind
    Road-2-100K (@100k_Grind) reported

    @PrimeVideo fix the LAKERS GAME!! No score on the game !!!

  • Donjuliocmn54
    Julio Martinez (@Donjuliocmn54) reported

    @JamieKennedy @PrimeVideo Let’s all do other color faces I don’t see the problem I’m going to be Chinese next week Who’s going to stop me?

  • a1eyemonsta
    Henry of Skalitz (@a1eyemonsta) reported

    @FrMiller @PrimeVideo I struggled through… it’s awful. Chris Hemsworth must be desperate.

  • salllllman
    S K Talks (@salllllman) reported

    @PrimeVideo Hi, I am having issues with app on my samsung TV. All of sudden, my profile shows blank and log itself out of the app. It's working fine on my phone,its just the TV. I have deleted the app and reinstalled. Still the same issues, please advise

  • nokkedits
    Nokk (@nokkedits) reported

    @PrimeVideo guys cencored subtitles or scenes is really makes us hate your platform. You're good, just fix it.

  • Haipa_Sonikku
    Antonio C. R. Murray = OkashiraStyle (@Haipa_Sonikku) reported

    Netflix is the worst thing that's happened to Japanese animation. "Binge" ain't never it at all. Real time engagement will always and forever be the proven. Nearly killed Ghost In The Shell via S.A.C. 2045 and now New GITS July 2026 has to be on @PrimeVideo to rehab entire IP.

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