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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Köln, NRW 1
Paris, Île-de-France 12
London, England 8
Liverpool, England 1
Washington, IN 1
Cergy, Île-de-France 1
Palaiseau, Île-de-France 1
Pessac, Nouvelle-Aquitaine 1
York, England 2
La Rochelle, Nouvelle-Aquitaine 1
Yuma, AZ 1
Gaillac, Occitanie 1
Hudson, FL 1
Mortagne-sur-Gironde, Nouvelle-Aquitaine 1
Workington, England 1
Warrington, England 1
Vivy, Pays de la Loire 1
Sarreguemines, ACAL 1
Bromley, England 1
Aberfeldy, Scotland 1
Melbourne, VIC 5
Birmingham, England 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Lubsko, Lubusz 1
Township of Evan, KS 12
Huntingdon, England 1
Dallas, TX 4
Wigan, England 1
Ridgeway, SC 1
Fareham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • beckfarrington
    Beckie Farrington (@beckfarrington) reported

    @ClarksonsFarm1 Just wish I could watch the new series of @ClarksonsFarm1 ....@PrimeVideo are having issues

  • acardnal
    acardnal (@acardnal) reported

    @friarpark @PrimeVideo @AmazonHelp I've done all the basic troubleshooting: Restarted Fire stick, checked for software updates, restarted WiFi modem, my nominal bandwidth speed is 300 Mbps (fiber). Watching another 4K movie now and no problems. Is it your servers? Unable to watch Project Hail Mary!!

  • youremyluckred
    Riyana(Rhe) 🇪🇸🇨🇻⚽️ (@youremyluckred) reported

    @hanwaddingham @PrimeVideo @AmazonMGMStudio Booked the day off work im soooooo excited for thiiiiiiiiis

  • GavPat89
    Gav (@GavPat89) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Someone need to get hold of him and come back to x to help the stargate push

  • teshkites
    incognito (@teshkites) reported

    @PrimeVideo Hello, please help me sign up and subscribe for Prime video

  • JiltedValkyrie
    Jilted Valkyrie (@JiltedValkyrie) reported

    @PrimeVideo Why did they delete the original? I relit these screenshots! Making my hard meme work go to the wayside. 😭

  • SteveDean61
    Steve Dean (@SteveDean61) reported

    Hey @WNBA and @PrimeVideo - do you have any sound technicians working the Indiana Fever game?? Why can't you figure out you have your game microphone RIGHT NEXT to somebody clapping non-stop which overrides the announcers and the game sounds. FIX IT!!

  • HitoriHaven
    HitoriHaven (@HitoriHaven) reported

    My bank nuked my Debit Card for fraudulent charges, so I had to change everything to another service more secure and change all login information. What does @PrimeVideo do? Screams at me with a red flag. We need a credit card! Just use my new Payment method through Amazon.

  • blankscientist
    One Swell Foop (@blankscientist) reported

    @PrimeVideo @amazon it's absolutely crazy that after two seasons of vox machina that I literally can't name a single character. The animation and everything is awesome, but the character development is actively terrible.

  • Gamingffc
    OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    Why is Stargate sg1 such low streaming quality @PrimeVideo @netflix

  • no_retreatx
    xNoRetreatx (@no_retreatx) reported

    @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

  • TruthToLight15
    E (@TruthToLight15) reported

    @WNBA That Prime video feed started to get absolutely terrible in 3rd quarter. Like an old 80's movie. Not even that good. @PrimeVideo

  • Gater4ever
    SG14ever (@Gater4ever) reported

    We’re locked and ready to go with Martin Gero’s Stargate. Give us the chance help you @AmazonMGMStudio @PrimeVideo #SaveStargate

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.

  • namjooning111
    project hail dani (@namjooning111) reported

    @klourdess17 NOOO @PrimeVideo FIX THIS NOW

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