Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 8 |
| Denver, CO | 7 |
| Brisbane, QLD | 5 |
| Chicago, IL | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Los Angeles, CA | 5 |
| Tampa, FL | 4 |
| Dallas, TX | 4 |
| Ashburn, VA | 4 |
| Seattle, WA | 3 |
| Mumbai, MH | 3 |
| Indianapolis, IN | 3 |
| Palmyra, VA | 3 |
| Buena Park, CA | 3 |
| Nottingham, England | 3 |
| San Antonio, TX | 3 |
| Montréal, QC | 3 |
| Winston-Salem, NC | 3 |
| Minneapolis, MN | 3 |
| Phoenix, AZ | 3 |
| London, England | 3 |
| Marietta, GA | 2 |
| Lexington, KY | 2 |
| Torrington, CT | 2 |
| New Oxford, PA | 2 |
| Spokane, WA | 2 |
| Jacksonville, FL | 2 |
| Austin, TX | 2 |
| San Francisco, CA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Steady Eddie
(@FreeCousinEddie) reported
Dear @PrimeVideo Get you **** together!!! Why do I get errors popping up!! I hate you forever!
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𝖑𝖔𝖗𝖉 𝖚𝖘𝖊𝖗 𝖓𝖆𝖒𝖊
(@lord_user_name) reported
my video quality is **** right now lol #browns #primevideo
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Heather 🖤💛
(@MrsSqd) reported
Sound issues already starting, get it together @PrimeVideo 😡😡😡
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Lia
(@liaalenn) reported
I feel bad for people who have awful internet service and has to stream the football game and it’s not even on sync. Oh wait, that’s me, it’s me with the bad internet connection 😭🫢 @nfl @PrimeVideo
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🌛 LunaSea™
(@LunaSeaGirl333) reported
@MrBeatnut @PrimeVideo 💯 I feel Like I have One of those cheap TVs that won't be able to keep up when the football is thrown. It'll just be like skipping through the air. Meanwhile I have a freaking kick *** Samsung Smart TV, so not a problem with anything else except @PrimeVideo
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Simon Sez
(@2wotimin) reported
this picture quality is pathetic @PrimeVideo
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SayLess🦂
(@scorpionking078) reported
@PrimeVideo I’m paying for this service and this is the 2nd week I click the link on Apple TV and can’t watch the game it works on my Roku makes no sense please help thanks
-
Steven
(@StevenBonovitch) reported
@PrimeVideo do you think you could fix the audio for TNF?? Or does that cost too much to fix??? Never had these issues when it was on cable..
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Lenny
(@frostymug53) reported
Does the @NFL care how bad @PrimeVideo #TNF quality is with sound sync issues and buffering or does $1BN put the blinders on? "Record subscriber periods" is all we're after here. #PITvsCLE
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GhettoBuddha
(@Mar2Tatted) reported
@NFLonPrime fix the ******* audio @PrimeVideo
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Cathy
(@thecathy926) reported
Wow still can’t get @PrimeVideo to open with the apple tv - one day it was fine, the next it doesn’t work and I have no clue why
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Smirk 😏
(@smirkwood) reported
@PrimeVideo @NFLonPrime You have more servers than God. How is it that my TNF stream sucks?
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Joseph Sarianides
(@jsar34) reported
@NFL @amazon @PrimeVideo well you had a week and the disconnect is still part of the video. Fix the issue.
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Steven
(@Steven79906969) reported
@NFL @PrimeVideo Game hasn't even started yet and it's already ****** off. FIX THIS ****!
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Lincoln Purcell
(@Linkster1666) reported
@PrimeVideo Server Crashes can be such a bother. Any clue as to when we can Login to see this @NFL Football Game? Because I'M rejected or Intercepted.