Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Ashburn, VA 7
Minneapolis, MN 7
Denver, CO 7
Seattle, WA 6
New York City, NY 6
Indianapolis, IN 6
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Dallas, TX 4
Toronto, ON 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • EZLVSZ DEDenver🇺🇸🌊🇺🇦 (@EZLVSZ) reported

    @PrimeVideo trying to play your streaming shows is problematic. Constant delays and errors and loading. All other apps like YouTube TV and Hulu run fine. Am I doing something wrong?

  • HannahHafeez 𝖍𝖆𝖓𝖓𝖆𝖍 (@HannahHafeez) reported

    @PrimeVideo I rented pulp fiction and it doesn’t want to work. Had 29938329 playback errors, finally got it on the screen and now it won’t load at all -.-

  • philengle21 Kneel B4 Zod (@philengle21) reported

    @PrimeVideo These are easily the worst parents I’ve seen in any teen movie

  • willist80404642 willis thompson (@willist80404642) reported

    @FANologyPV @PrimeVideo @TheBoysTV Please help Kepler 22b! #RenewRaisedByWolves

  • ChelleHanson Chelle Loves J2 ❤️💙SPN DC & SPN Den 2022 (@ChelleHanson) reported

    @therealKripke @PrimeVideo Damn you @therealKripke there was so major emotions in that episode... How are we supposed to hate #SoldierBoy when he's so broken?

  • jtinch Jack (@jtinch) reported

    @antonystarr @therealKripke @PrimeVideo Help. I can’t get it off.

  • StinkyBastard12 StinkyBastard12 (@StinkyBastard12) reported

    @PrimeVideo @AskPlayStation Hi, can you work together to fix the Prime App on PS5? There’s serious lag/judder, even with the latest update (06/22/22) And yes, my internet connection works real fine and every other video apps displays at 4K HDR without any problems. Thank you.

  • avakrutko Akrutko (@avakrutko) reported

    @PrimeVideo @TheBoysTV Is there an issue with prime video right now, we keep getting an error! zip is 44143

  • crystalchauvin Crystal Chauvin (@crystalchauvin) reported

    @AbnosomeAlyssa @therealKripke @PrimeVideo He really is. He is so goddamn funny and adorable and awful at the same time 💙 Rooting for him and the 🐙

  • StinkyBastard12 StinkyBastard12 (@StinkyBastard12) reported

    @AskPlayStation I’ve tried delete/reinstall the app and done the 2 options in the safe mode 5. line. But unfortunately the issue is still here, I think it’s up to @AmazonHelp to fix their app @PrimeVideo

  • _gorgeouscee CEE❤️‍🔥 (@_gorgeouscee) reported

    @PrimeVideo @TheBoysTV FIX THE PVALLEY EPISODE

  • SquirtGG Da Squirt! (@SquirtGG) reported

    @PrimeVideo Can you FIX YOUR APP? That makes me not a fan.

  • i_am_shehateme R. Ridley (@i_am_shehateme) reported

    @PrimeVideo sure can **** up a night. #PValley not working

  • jestingjeffrey Jeff with a J (spelled the correct way) (@jestingjeffrey) reported

    Wow @PrimeVideo you supremely broke your @PlayStation app, I don’t know what the hell you did in that latest update; the video and audio are skipping so badly, it’s like I watching an awful torrent rip from Pirate Bay circa 2009. Fix it.

  • bgrebey Bud Grebey (@bgrebey) reported

    @AmazonHelp Bezos can launch a rocket but can’t get his video service to work @PrimeVideo Horrible customer service

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