Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 7
Los Angeles, CA 7
Ashburn, VA 5
Atlanta, GA 5
Chicago, IL 4
Portland, OR 3
London, England 3
Orlando, FL 3
Miami, FL 3
Minneapolis, MN 3
Brisbane, QLD 3
Buena Park, CA 3
Reno, NV 2
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Denver, CO 2
Madison, WI 2
Napa, CA 2
Perth, WA 2
Omaha, NE 2
Dallas, TX 2
Vancouver, BC 2
Seattle, WA 2
Needham, MA 2
Houston, TX 2
Motril, Andalucía 2
Gainesville, GA 1
Mansfield, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • KillianAriel24 Killian_Ariel (@KillianAriel24) reported

    @LOTRonPrime @PrimeVideo I did. It was the worst experience of my life so far.

  • BenDoonagain55 Glen Thomson (@BenDoonagain55) reported

    @PrimeVideo Total Garbage casting is terrible, the worse casting I ever seen, nobody fits their role, this not Tolkiens middle earth it's just a woke fantasy show made to please but failed. Just using character names and insulting Tolkien and his work I won't watch this trash.

  • RamonDelAguila Ramón del Aguila (@RamonDelAguila) reported

    @KillianAriel24 @LOTRonPrime @PrimeVideo You were right, you are wrong now. The show as Tolkien work is a catastrophe and as show is a disaster.

  • ptchat Peter T Chattaway (@ptchat) reported

    Watching #Umma on @PrimeVideo and running into that problem *again* where the Closed Captions *don't* include the English translation of the non-English dialogue. I have to turn the captions *off* to get the translated subtitles.

  • shripranjal Pranjal Shrivastava (@shripranjal) reported

    @PrimeVideo your app is pathetic, I am trying to rent Jurassic World Dominion its not visible at all and on top of that if do a search its not coming up !!!! Fix your pathetic app .

  • douglaslambert Douglas Lambert (@douglaslambert) reported

    @PrimeVideo is just not working on my @SamsungTV. Every other streaming service works perfectly, but not a single title plays on the Prime app... I just wanna watch @LOTRonPrime for crying out loud!

  • SuckaPunch1978 Steven (@SuckaPunch1978) reported

    @THR Paid By @PrimeVideo If People Don't Know How The Industry Work By Now They Never Will.

  • brodiebear87 bear (@brodiebear87) reported

    @LOTRonPrime @PrimeVideo This show was terrible. Galadrial is by far the most detached character. Poor acting. Emotionless. The series looks to clean. Like everything was staged. The world didnt " feel " natural. Each scene felt like it had to explain itself rather than tell a story

  • manformindy Man For Mindy (@manformindy) reported

    @REDheadhobbit33 @LOTRonPrime @PrimeVideo Too bad the show did a terrible job of actually telling us what Laurelin/trees were- assuming we should know already?

  • shegosullivan Emma (@shegosullivan) reported from Calgary, Alberta

    @JeffBezos I am begging you fix the @PrimeVideo UX. It is atrocious.

  • phaniteja98 Phani Teja (@phaniteja98) reported

    @PrimeVideoIN @PrimeVideo Facing an issue while watching Movies and Series the video is stuttering causing lag between audio and video. Its kind of frustrating to watch it that way please resolve the issue as soon as possible. Facing this issue for a week now

  • P0LICEMAN тит™ (@P0LICEMAN) reported

    @LOTRonPrime @PrimeVideo Visual is good story line is ******* awful and bad

  • DidiPoojaKanji CA Pooja (@DidiPoojaKanji) reported

    Such a worst service and app by @PrimeVideo @PrimeVideoIN not able to sign in, no customer service

  • liberalirony1 liberalirony (@liberalirony1) reported

    @LOTRonPrime @PrimeVideo This is a terrible show. So many problems it is impossible to list them all. Completely ignored the fact that fidelity to the original story was a big reason for success of the movies. This is a hack job. I watched the first episode, I will not be watching any others.

  • sjhayden18 Sam Hayden (@sjhayden18) reported

    @LOTRonPrime @PrimeVideo One of my issues with this show is that it treats it viewers like morons. It has to spell out everything in way too much detail, which drags on the show and really inhibits immersion in the story

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