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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wrocław, Lower Silesia 2
Paris, Île-de-France 6
Asheville, NC 2
Sydney, NSW 4
Modesto, CA 1
Washington Court House, OH 1
Plainfield, IN 1
Kansas City, MO 1
Atlanta, GA 5
Owensboro, KY 1
St. Petersburg, FL 1
West Palm Beach, FL 1
Belleville, IL 2
Dallas, TX 4
Sooke, BC 1
Orchies, Hauts-de-France 1
Albuquerque, NM 1
Tivoli, NY 1
San Jose, CA 5
Virginia Beach, VA 1
Denver, CO 5
Sweetwater, TN 1
Hoddesdon, England 1
Austin, TX 4
Lucknow, UP 2
Grande Prairie, AB 1
Auray, Brittany 1
Charlotte, NC 2
Belleville, NJ 1
Toronto, ON 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave58Big
    Big Dave (@Dave58Big) reported

    @Bgordo92 @NASCAR @PrimeVideo T-Mobile 5G is $30 a month. I didn't have one buffer like a majority of others. Get with the times and get better internet

  • irie_inc
    irie_ (@irie_inc) reported

    @PrimeVideo Multi billion company and doesn’t have a ******* quality control department. Fix the damn color option.

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @familybaptisttn @NASCAR @PrimeVideo That's a you problem, not a NASCAR prime problem. If streaming and it's blurry, that is an internet connection problem, you need to solve that not NASCAR.

  • C_Quence_
    Saurabh Dandriyal (@C_Quence_) reported

    Dear @PrimeVideo @PrimeVideoIN can you please fix Spider-Man noir for the ios too , for ***** sake first of all you give us ads and now I can’t even watch it in black and white on my Mac mini so kindly fix it.

  • MJInnocentUK
    #MJINNOCENT (@MJInnocentUK) reported

    @TheSimpsonsDid @PrimeVideo @michaeljackson Documentaries should be factual & informative. We don’t have any issue with Netflix making a documentary; in fact we even met with them in good faith to offer assistance. Our issue is when they misrepresent the truth with the obvious agenda of persuading viewers MJ was guilty

  • GinaFraustro
    Gina Fraustro (@GinaFraustro) reported

    @ElisaT @PrimeVideo SAME!!!! I can get B&W on the app on my phone and switch to the app on my TV, but it switches to color when I click play. I don’t want to watch the color version! @PrimeVideo fix it!!!!!

  • reflect_decide
    D. Moneyhausen (@reflect_decide) reported

    @Bgordo92 @NASCAR @PrimeVideo I had no issue all race

  • Bill_Board90
    Bill Board (@Bill_Board90) reported

    @familybaptisttn @NASCAR @PrimeVideo Sounds like a you issue. Worked fine for me on my phone, computer, and TV.

  • Ashura_GG
    ASHURA (@Ashura_GG) reported

    @PrimeVideo You lied to us.. you promised us scorched earth, we get NOTHING. One of the worst finale season of the history of all series 💀

  • NextGenReplacer
    NextGen (@NextGenReplacer) reported

    SpiderNoir player is broken i can't switch between Noir and True Hue colour @PrimeVideo the button to pick defaults on Noir

  • sowedan
    sowedan (@sowedan) reported

    @PrimeVideo Fix your ******* app

  • RobsSportsShow
    Roberts Sports Show (@RobsSportsShow) reported

    @Bgordo92 @NASCAR @PrimeVideo actually with prime video you can pause, you can rewind. I had my paused for about an hour and was able to resume. Again that's a you issue. You did it too youself. Not a NASCAR issue, that is a you issue.

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @PrimeVideo watched the first episode. really cool concept, terrible acting. Was that Nicolas Cage or Joe Biden? Yikes - pretty bad acting overal imo...

  • Dinine03479979
    Dinine (@Dinine03479979) reported

    @Bgordo92 @NASCAR @PrimeVideo Your issue may be your internet service and not Prime’s broadcast. …. Maybe.

  • vg1942
    Vince Goddard (@vg1942) reported

    @NASCAR @NashvilleSuperS @PrimeVideo I wish nascar would start randomly selecting one top 16 drivers to live stream in car cameras on YouTube like they do for Cleet. Would help sell the experience you can get on HBO.

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